POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Feb 28, 2026
Full time
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Much Wenlock and Cressage Medical Practice - Salaried GP (4 8 Sessions per week) The closing date is 28 March 2026. Much Wenlock and Cressage Medical Practice, a semi rural practice based in Shropshire, are looking to recruit an enthusiastic, caring and highly motivated salaried GP to join our team. We are a friendly, supportive and progressive practice, with a diverse team consisting of 4 partners and 3 salaried GP's working alongside nurses, HCA's, dispensers and an administration team dedicated to giving the best possible holistic care to our local community. We are a member practice of Our Health Partnership, the largest super-partnership in the UK and a member practice of the South East Primary Care Network. We have a diverse patient population of 8,000 and are based over 2 sites, one of which is dispensing. We are a training and research practice with strong links to Keele Medical School; trainees include medical students, GP registrars and FYs. Our partners have special interests in Minor surgery, Medical Education and MSK and are involved as board members of Our Health Partnership, GP Board, LMC and also Clinical Director for the South East PCN. Our clinical system is EMIS Web. We are high QOF achievers with a CQC Rating of Good. We provide care to local residential and nursing homes and also provide a weekly GP clinic to a boarding college for international students. Main duties of the job Information about the Role: JOB DESCRIPTION Reporting to: Partners (clinically) Job Summary: The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Clinical Responsibilities: surgery consultations telephone consultations and queries triage calls triage visits home visits checking and signing of repeat prescriptions dealing with queries, paperwork and correspondence in a timely fashion Respond to medical problems presented by temporary residents as required. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness. In consultation with patients and in line with current Practice disease management protocols, developing care plans for health. To assist in the establishment of appropriate systems to manage common chronic medical conditions. Completion of clinically related administrative and non clinical duties needed for the delivery of the service. Providing counselling and health education. Refer patients for further opinions and interventions according to Practice protocols Recording clear and contemporaneous consultation notes to agreed standards. Compiling and issuing computer-generated acute and repeat prescriptions. Prescribing in accordance with the Practice prescribing formulary whenever this is clinically appropriate. Participate in training plans of medical students/training doctors as required. In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Maintaining, monitoring and updating computer database and management of medical records and practice audits Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and Enhanced Services. Appropriate use of read codes. Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring and audits Participating in the auditing of practice activity Practice Organisation Process and action incoming patient and hospital correspondence Attendance at in-house meetings, significant event audit meetings and others as deemed necessary Ensure that the practice complaints system is adhered to at all times Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety Maintain current CPR and anaphylaxis certification Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy to include: Providing information regarding immune consent with particular regard to Hepatitis B status. Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks. Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards. Ensuring that all accident or dangerous accidents are reported and investigated, and follow up action taken where necessary. Equality and Diversity The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. Quality The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance. Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Person Specification Other requirements Flexibility to work outside of core office hours Occupational Health Clearance Project lead as required with CQC, CCG and QOF Full GMC Registration National Performers List registration Eligibility to practice in the UK independently Skills Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Excellent interpersonal skills Problem solving & analytical skills Ability to follow clinical policy and procedure Experience with audit and able to lead audit programmes Experience with clinical risk management Personal Qualities Polite and confident Flexible and cooperative Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Punctual and committed to supporting the team effort Experience General understanding of the GMS contract Experience of working in a primary care environment Experience of continued professional development Experience of QOF and clinical audit Minimum of two years as a salaried GP Experience of medicines management Experience of NHS/ICB initiatives Qualifications Qualified GP MRCGP Vocational Training Certificate or equivalent JCPTGP . click apply for full job details
Feb 28, 2026
Full time
Much Wenlock and Cressage Medical Practice - Salaried GP (4 8 Sessions per week) The closing date is 28 March 2026. Much Wenlock and Cressage Medical Practice, a semi rural practice based in Shropshire, are looking to recruit an enthusiastic, caring and highly motivated salaried GP to join our team. We are a friendly, supportive and progressive practice, with a diverse team consisting of 4 partners and 3 salaried GP's working alongside nurses, HCA's, dispensers and an administration team dedicated to giving the best possible holistic care to our local community. We are a member practice of Our Health Partnership, the largest super-partnership in the UK and a member practice of the South East Primary Care Network. We have a diverse patient population of 8,000 and are based over 2 sites, one of which is dispensing. We are a training and research practice with strong links to Keele Medical School; trainees include medical students, GP registrars and FYs. Our partners have special interests in Minor surgery, Medical Education and MSK and are involved as board members of Our Health Partnership, GP Board, LMC and also Clinical Director for the South East PCN. Our clinical system is EMIS Web. We are high QOF achievers with a CQC Rating of Good. We provide care to local residential and nursing homes and also provide a weekly GP clinic to a boarding college for international students. Main duties of the job Information about the Role: JOB DESCRIPTION Reporting to: Partners (clinically) Job Summary: The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Clinical Responsibilities: surgery consultations telephone consultations and queries triage calls triage visits home visits checking and signing of repeat prescriptions dealing with queries, paperwork and correspondence in a timely fashion Respond to medical problems presented by temporary residents as required. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness. In consultation with patients and in line with current Practice disease management protocols, developing care plans for health. To assist in the establishment of appropriate systems to manage common chronic medical conditions. Completion of clinically related administrative and non clinical duties needed for the delivery of the service. Providing counselling and health education. Refer patients for further opinions and interventions according to Practice protocols Recording clear and contemporaneous consultation notes to agreed standards. Compiling and issuing computer-generated acute and repeat prescriptions. Prescribing in accordance with the Practice prescribing formulary whenever this is clinically appropriate. Participate in training plans of medical students/training doctors as required. In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Maintaining, monitoring and updating computer database and management of medical records and practice audits Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and Enhanced Services. Appropriate use of read codes. Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring and audits Participating in the auditing of practice activity Practice Organisation Process and action incoming patient and hospital correspondence Attendance at in-house meetings, significant event audit meetings and others as deemed necessary Ensure that the practice complaints system is adhered to at all times Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety Maintain current CPR and anaphylaxis certification Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy to include: Providing information regarding immune consent with particular regard to Hepatitis B status. Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks. Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards. Ensuring that all accident or dangerous accidents are reported and investigated, and follow up action taken where necessary. Equality and Diversity The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. Quality The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance. Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Person Specification Other requirements Flexibility to work outside of core office hours Occupational Health Clearance Project lead as required with CQC, CCG and QOF Full GMC Registration National Performers List registration Eligibility to practice in the UK independently Skills Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Excellent interpersonal skills Problem solving & analytical skills Ability to follow clinical policy and procedure Experience with audit and able to lead audit programmes Experience with clinical risk management Personal Qualities Polite and confident Flexible and cooperative Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Punctual and committed to supporting the team effort Experience General understanding of the GMS contract Experience of working in a primary care environment Experience of continued professional development Experience of QOF and clinical audit Minimum of two years as a salaried GP Experience of medicines management Experience of NHS/ICB initiatives Qualifications Qualified GP MRCGP Vocational Training Certificate or equivalent JCPTGP . click apply for full job details
FOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location: The successful candidate will be expected to regularly travel to the regional office based in Sheffield. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 23,000 per annum Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities This is an exciting opportunity for someone who is passionate about working with children and supporting them to make a difference in their community. The successful candidate will be part of a small team supporting the delivery of the agency's Participation Service. Arranging activities and workshops for children in our care and children who foster Planning family events and days out Forge close and productive working relationships with regional colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have some experience of working with children and young people, supporting and advocating to ensure their voices are heard Some experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will have excellent communication skills, with an ability to build a strong rapport with both children and adults with an array of different needs and expectations Able to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour Good written skills with Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases Have a full driving licence and unrestricted access to your own vehicle Be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Feb 28, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location: The successful candidate will be expected to regularly travel to the regional office based in Sheffield. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 23,000 per annum Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities This is an exciting opportunity for someone who is passionate about working with children and supporting them to make a difference in their community. The successful candidate will be part of a small team supporting the delivery of the agency's Participation Service. Arranging activities and workshops for children in our care and children who foster Planning family events and days out Forge close and productive working relationships with regional colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have some experience of working with children and young people, supporting and advocating to ensure their voices are heard Some experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will have excellent communication skills, with an ability to build a strong rapport with both children and adults with an array of different needs and expectations Able to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour Good written skills with Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases Have a full driving licence and unrestricted access to your own vehicle Be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Feb 28, 2026
Full time
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Feb 28, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Feb 28, 2026
Full time
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Feb 28, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Deputy General Manager - Haydock Park Racecourse Full-Time / Permanent £44000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overview Jockey Club Catering was formed in 2009 to provide outstanding catering, hospitality and customer service at all The Jockey Club's racecourses nationwide and has a portfolio of 15 racecourses delivering catering to over 333 race days a year. Jockey Club Catering delivers exceptional race day experiences through great people; and amazing customer service and providing 'Legendary Experiences' to all our customers at our event days. Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. Role Purpose It is all about taking full accountability for a great food and beverage experience, to match the client's ambition, brand specifications and standards. A high-profile opportunity for a dynamic senior and inspirational hospitality professional, experienced in food and beverage delivery. We seek a real 'people person' and 'foodie', with rounded leadership skills and a focus on delivering consistency of quality and innovation to keep evolving the offering. Responsible for developing and delivering an exceptional food and guest experience. Critical to the success and reputation of the food and beverage operation is the leadership, selection, development, and retention of a well-trained team, of both fixed and variable team members. The Deputy General Manager will work closely with our client to qualify requirements and align closely with the venues brand vision, values, culture, and processes to enable the development and delivery of the food and drink strategy, driving changes to continually evolve and improve guest experience. Making Jockey Club Catering across the venue renowned for food and hospitality excellence, as befits its standing in the UK market. This is not a role for someone who wants to preserve the status quo, but if you have a passion for food and service, underpinned by evidence of the delivery of fresh ideas and operational excellence then you and the venue will shine. You will work with the General manager regarding commercial accountability, working with the Location Accountant to deliver accurate and timely forecasts and budgets, taking control of all operating costs, and continually analysing key performance data to identify opportunities for growth. Working with support teams within the wider Levy UK&I family, you will focus on continuous development and improvement, enhancing the guest experience, and increasing the commercial benefit to all partners. Key Responsibilities The Deputy General Manager will be responsible for assisting the General Manager with overseeing all aspects of our catering services, ensuring the highest standards of food quality, service, and client satisfaction. The role will be instrumental in driving business growth, managing financial performance, and fostering a positive working environment for the catering food and beverage teams. Strategic Planning Collaboration - Frequent liaison with our client and General Manager to agree strategy and direction of travel, developing and monitoring tactical plans to deliver. Structured Approach - ensure that all activities have a clear purpose and measurable outcomes, with a disciplined and pacey approach to completion, including the review and application of lessons learnt. External landscape - keep abreast of competitor activity and market trends which may impact your operation and make suggestions to evolve to ensure you keep ahead of the curve and at the forefront of the industry. Projects - strong focus on collaboration with Client, Levy stakeholders and contractors to plan and deliver various capex and innovation projects. Operational Leadership Ownership of the day-to-day delivery of consistent and exceptional product quality and service standards to achieve and ideally exceed department targets and grow our reputation for delivery legendary experiences. Hospitality - Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and client needs, that is infectious throughout your team. Consistency - Regular monitoring and development of each department to ensure that food quality, presentation, staffing reviews and consistent standards are maintained according to our Levy signature culture. Monitor and maintain the Health and Safety policy, process, and culture across the venue. Brand - Operate and further develop consistently high brand standards within each area. Communications - Directly liaise with client representatives and your Team Managers to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool. Guest Focus - Champion the guest focused culture, continually sharing and acting on client and customer feedback. Health & Safety - Lead the H&S culture and compliance across the venue. Client Relationship Management Build and maintain strong relationships with clients to understand their catering needs and preferences. Collaborate with clients to plan and execute successful events, meetings, and functions. Address client concerns promptly and work towards continuous improvement of services. To support with client with their wider initiatives / WITY criteria (related to catering)- including community engagement. People Structure - work with the General Manager and People Operations Manager to agree and sign off appropriate organisational structures to flex resourcing between fixed and variable workers across all departments and with appropriate factoring to address extended and weekend operating hours. Culture - Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality. Review and Develop - Conduct regular performance reviews and talent management / succession planning activity, based on agreed and measurable GPI's as part the Growth Performance Strategy (GPS). Oversee and drive the training plan and activity with your Heads of Departments Communications - ensure effective team communication flows (in all directions) throughout the venue. HR compliance - work closely with the HR team and HOD's to ensure complete and consistently effective adherence to all legal obligations. Financial Management Financially accountable for all costs and profitability of the venue, actively working with the Location Accountant to deliver accurate and timely forecasts, budgets, and P&L's Cost Management - Be in control of all operating costs, constantly looking for more efficient ways to operate. Implement cost-control measures without compromising on quality and service. Data focus - Utilise data modelling created by E15 Insights, to monitor, challenge and drive systematic change, by driving efficiency and growth within your venue. Key analytics - frequent review of Growth Performance Scores to identify opportunities for growth/ remedial actions, with tactical plans in place to address. Commerciality - ensure competent levels of commercial understanding and awareness through Line Managers and their teams. Sales and Business Development Drive business growth by identifying and pursuing new catering opportunities. Work closely with the sales and marketing teams to promote catering services. Develop and maintain relationships with key clients to secure repeat business. Menu Planning and Development Product development - Liaising with culinary and marketing specialist colleagues to implement continuous product development and drive increased spend per transaction. Stay current with industry trends, technology, and best practices to continuously innovate and elevate operational performance. Ensure menu compliance with dietary restrictions, health, and safety standards. Quality Assurance Establish and enforce quality control measures for food preparation and presentation. Conduct regular inspections to maintain cleanliness, hygiene, and safety standards. Implement continuous improvement initiatives based on feedback and industry trend HSE Maintain a safe and compliant working environment by enforcing health and safety regulations and best practices. To personally demonstrate that you take responsibility for your own health and safety and that of others. To ensure that silver and gold HSE standards are delivered and maintained in your area of business click apply for full job details
Feb 28, 2026
Full time
Deputy General Manager - Haydock Park Racecourse Full-Time / Permanent £44000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overview Jockey Club Catering was formed in 2009 to provide outstanding catering, hospitality and customer service at all The Jockey Club's racecourses nationwide and has a portfolio of 15 racecourses delivering catering to over 333 race days a year. Jockey Club Catering delivers exceptional race day experiences through great people; and amazing customer service and providing 'Legendary Experiences' to all our customers at our event days. Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. Role Purpose It is all about taking full accountability for a great food and beverage experience, to match the client's ambition, brand specifications and standards. A high-profile opportunity for a dynamic senior and inspirational hospitality professional, experienced in food and beverage delivery. We seek a real 'people person' and 'foodie', with rounded leadership skills and a focus on delivering consistency of quality and innovation to keep evolving the offering. Responsible for developing and delivering an exceptional food and guest experience. Critical to the success and reputation of the food and beverage operation is the leadership, selection, development, and retention of a well-trained team, of both fixed and variable team members. The Deputy General Manager will work closely with our client to qualify requirements and align closely with the venues brand vision, values, culture, and processes to enable the development and delivery of the food and drink strategy, driving changes to continually evolve and improve guest experience. Making Jockey Club Catering across the venue renowned for food and hospitality excellence, as befits its standing in the UK market. This is not a role for someone who wants to preserve the status quo, but if you have a passion for food and service, underpinned by evidence of the delivery of fresh ideas and operational excellence then you and the venue will shine. You will work with the General manager regarding commercial accountability, working with the Location Accountant to deliver accurate and timely forecasts and budgets, taking control of all operating costs, and continually analysing key performance data to identify opportunities for growth. Working with support teams within the wider Levy UK&I family, you will focus on continuous development and improvement, enhancing the guest experience, and increasing the commercial benefit to all partners. Key Responsibilities The Deputy General Manager will be responsible for assisting the General Manager with overseeing all aspects of our catering services, ensuring the highest standards of food quality, service, and client satisfaction. The role will be instrumental in driving business growth, managing financial performance, and fostering a positive working environment for the catering food and beverage teams. Strategic Planning Collaboration - Frequent liaison with our client and General Manager to agree strategy and direction of travel, developing and monitoring tactical plans to deliver. Structured Approach - ensure that all activities have a clear purpose and measurable outcomes, with a disciplined and pacey approach to completion, including the review and application of lessons learnt. External landscape - keep abreast of competitor activity and market trends which may impact your operation and make suggestions to evolve to ensure you keep ahead of the curve and at the forefront of the industry. Projects - strong focus on collaboration with Client, Levy stakeholders and contractors to plan and deliver various capex and innovation projects. Operational Leadership Ownership of the day-to-day delivery of consistent and exceptional product quality and service standards to achieve and ideally exceed department targets and grow our reputation for delivery legendary experiences. Hospitality - Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and client needs, that is infectious throughout your team. Consistency - Regular monitoring and development of each department to ensure that food quality, presentation, staffing reviews and consistent standards are maintained according to our Levy signature culture. Monitor and maintain the Health and Safety policy, process, and culture across the venue. Brand - Operate and further develop consistently high brand standards within each area. Communications - Directly liaise with client representatives and your Team Managers to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool. Guest Focus - Champion the guest focused culture, continually sharing and acting on client and customer feedback. Health & Safety - Lead the H&S culture and compliance across the venue. Client Relationship Management Build and maintain strong relationships with clients to understand their catering needs and preferences. Collaborate with clients to plan and execute successful events, meetings, and functions. Address client concerns promptly and work towards continuous improvement of services. To support with client with their wider initiatives / WITY criteria (related to catering)- including community engagement. People Structure - work with the General Manager and People Operations Manager to agree and sign off appropriate organisational structures to flex resourcing between fixed and variable workers across all departments and with appropriate factoring to address extended and weekend operating hours. Culture - Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality. Review and Develop - Conduct regular performance reviews and talent management / succession planning activity, based on agreed and measurable GPI's as part the Growth Performance Strategy (GPS). Oversee and drive the training plan and activity with your Heads of Departments Communications - ensure effective team communication flows (in all directions) throughout the venue. HR compliance - work closely with the HR team and HOD's to ensure complete and consistently effective adherence to all legal obligations. Financial Management Financially accountable for all costs and profitability of the venue, actively working with the Location Accountant to deliver accurate and timely forecasts, budgets, and P&L's Cost Management - Be in control of all operating costs, constantly looking for more efficient ways to operate. Implement cost-control measures without compromising on quality and service. Data focus - Utilise data modelling created by E15 Insights, to monitor, challenge and drive systematic change, by driving efficiency and growth within your venue. Key analytics - frequent review of Growth Performance Scores to identify opportunities for growth/ remedial actions, with tactical plans in place to address. Commerciality - ensure competent levels of commercial understanding and awareness through Line Managers and their teams. Sales and Business Development Drive business growth by identifying and pursuing new catering opportunities. Work closely with the sales and marketing teams to promote catering services. Develop and maintain relationships with key clients to secure repeat business. Menu Planning and Development Product development - Liaising with culinary and marketing specialist colleagues to implement continuous product development and drive increased spend per transaction. Stay current with industry trends, technology, and best practices to continuously innovate and elevate operational performance. Ensure menu compliance with dietary restrictions, health, and safety standards. Quality Assurance Establish and enforce quality control measures for food preparation and presentation. Conduct regular inspections to maintain cleanliness, hygiene, and safety standards. Implement continuous improvement initiatives based on feedback and industry trend HSE Maintain a safe and compliant working environment by enforcing health and safety regulations and best practices. To personally demonstrate that you take responsibility for your own health and safety and that of others. To ensure that silver and gold HSE standards are delivered and maintained in your area of business click apply for full job details
FOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location: The successful candidate will be expected to regularly travel to the regional office based in Sheffield. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 23,000 per annum Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities This is an exciting opportunity for someone who is passionate about working with children and supporting them to make a difference in their community. The successful candidate will be part of a small team supporting the delivery of the agency's Participation Service. Arranging activities and workshops for children in our care and children who foster Planning family events and days out Forge close and productive working relationships with regional colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have some experience of working with children and young people, supporting and advocating to ensure their voices are heard Some experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will have excellent communication skills, with an ability to build a strong rapport with both children and adults with an array of different needs and expectations Able to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour Good written skills with Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases Have a full driving licence and unrestricted access to your own vehicle Be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Feb 28, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location: The successful candidate will be expected to regularly travel to the regional office based in Sheffield. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 23,000 per annum Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities This is an exciting opportunity for someone who is passionate about working with children and supporting them to make a difference in their community. The successful candidate will be part of a small team supporting the delivery of the agency's Participation Service. Arranging activities and workshops for children in our care and children who foster Planning family events and days out Forge close and productive working relationships with regional colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have some experience of working with children and young people, supporting and advocating to ensure their voices are heard Some experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will have excellent communication skills, with an ability to build a strong rapport with both children and adults with an array of different needs and expectations Able to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour Good written skills with Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases Have a full driving licence and unrestricted access to your own vehicle Be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
FOSTER CARE ASSOCIATES (THE FCA) Role: Senior/Supervising Social Worker - Full time - Permanent Basic Salary: Up to 34,324.62 per annum dependent on experience Benefits: Company Car or 2,000 Car Allowance, 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme, Company Pension & Medical Cash Plan Location: Homebased The location of the team is in Worcestershire, supporting our Foster Parents across Birmingham, Dudley, Walsall and Sandwell. Occasional travel to Bromsgrove and surrounding areas of West Midlands also required. ABOUT US Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. DUTIES WILL INCLUDE: Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of Foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures. Provide and record regular supervision to allocated foster parents in line with FCA's Operational Standards. Work in partnership in a team parenting approach to help identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined. Ensure each child and foster parent are fully compliant in respect of all key documentation. Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care. Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community. Participate in an 'out of hours' support service on a rota basis Undertake occasional initial home visits and Form F Assessments. YOU MUST HAVE: A Social Work qualification Professional registration with Social Work England or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence with transporting children and young people in sometimes stressful/difficult situations Full driving licence For more information about this exciting role, please contact Karen Hodder - Manager in the Process of Registration on (phone number removed). To be considered, please apply and we will be in touch. No agencies please. The FCA is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
Feb 28, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Role: Senior/Supervising Social Worker - Full time - Permanent Basic Salary: Up to 34,324.62 per annum dependent on experience Benefits: Company Car or 2,000 Car Allowance, 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme, Company Pension & Medical Cash Plan Location: Homebased The location of the team is in Worcestershire, supporting our Foster Parents across Birmingham, Dudley, Walsall and Sandwell. Occasional travel to Bromsgrove and surrounding areas of West Midlands also required. ABOUT US Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. DUTIES WILL INCLUDE: Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of Foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures. Provide and record regular supervision to allocated foster parents in line with FCA's Operational Standards. Work in partnership in a team parenting approach to help identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined. Ensure each child and foster parent are fully compliant in respect of all key documentation. Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care. Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community. Participate in an 'out of hours' support service on a rota basis Undertake occasional initial home visits and Form F Assessments. YOU MUST HAVE: A Social Work qualification Professional registration with Social Work England or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence with transporting children and young people in sometimes stressful/difficult situations Full driving licence For more information about this exciting role, please contact Karen Hodder - Manager in the Process of Registration on (phone number removed). To be considered, please apply and we will be in touch. No agencies please. The FCA is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
Role: Supervising Social Worker Basic Salary: 28,938.13 per annum - Dependent upon experience Benefits: Company Car or 2,000 Car Allowance, 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Company Pension, On-site Free Parking, Employee Discount Scheme & Medical Cash Plan Location: Homebased - Liverpool Covering Area: Liverpool and Wirral This is an amazing opportunity to join Foster Care Associates. We are seeking a highly motivated and enthusiastic Full Time Supervising Social Worker to join our inspirational and friendly team to develop and promote the fostering services in the North West . Our head office is based in Chorley and we support the hybrid model of working with lots of flexibility to work from home. ABOUT US Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. DUTIES WILL INCLUDE: Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of Foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures. Provide and record regular supervision to allocated foster parents in line with FCA's Operational Standards. Work in partnership in a team parenting approach to help identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined. Ensure each child and foster parent are fully compliant in respect of all key documentation. Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care. Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community. Participate in an 'out of hours' support service on a rota basis Undertake occasional initial home visits and Form F Assessments. YOU MUST HAVE: A Social Work qualification Professional registration with Social Work England or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence with transporting children and young people in sometimes stressful/difficult situations Full driving licence We would love to hear from you to join our amazing friendly team, so to be considered, please apply and we will be in touch. No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
Feb 28, 2026
Full time
Role: Supervising Social Worker Basic Salary: 28,938.13 per annum - Dependent upon experience Benefits: Company Car or 2,000 Car Allowance, 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Company Pension, On-site Free Parking, Employee Discount Scheme & Medical Cash Plan Location: Homebased - Liverpool Covering Area: Liverpool and Wirral This is an amazing opportunity to join Foster Care Associates. We are seeking a highly motivated and enthusiastic Full Time Supervising Social Worker to join our inspirational and friendly team to develop and promote the fostering services in the North West . Our head office is based in Chorley and we support the hybrid model of working with lots of flexibility to work from home. ABOUT US Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. DUTIES WILL INCLUDE: Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of Foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures. Provide and record regular supervision to allocated foster parents in line with FCA's Operational Standards. Work in partnership in a team parenting approach to help identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined. Ensure each child and foster parent are fully compliant in respect of all key documentation. Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care. Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community. Participate in an 'out of hours' support service on a rota basis Undertake occasional initial home visits and Form F Assessments. YOU MUST HAVE: A Social Work qualification Professional registration with Social Work England or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence with transporting children and young people in sometimes stressful/difficult situations Full driving licence We would love to hear from you to join our amazing friendly team, so to be considered, please apply and we will be in touch. No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Social Services,
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Feb 28, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Key Responsibilities Direct and manage all Production and Distribution employees to ensure they are appropriately motivated, trained, and carry their responsibilities to the required standard. Contribute to the development of the company's corporate strategy and lead strategy development in the areas of Production and Distribution to ensure the company achieves its short- and long term objectives. Develop and implement all necessary policies and procedures to ensure that the Production and Distribution functions achieve their business objectives. Develop and control the budget for the Operations Department to ensure the production and distribution department have all the resources required to meet its objectives within agreed financial parameters. Direct and control the Production function to ensure that finished goods of the required standard are available to customers within agreed costs and at the right times. Direct and manage the Warehousing and Distribution functions to ensure that customers are supplied with the right quantities of goods at the right times. Maintain an effective working relationship with the management team to ensure effective co ordination of all company activities in support of corporate objectives. Act as the company's main adviser on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive position. Oversee overall financial management, planning, systems and controls within production and distribution. Manage the temporary agency workers budget in coordination with the MD and finance department. Work with finance in development of departmental budgets. Perform payroll management, including overtime and absence. Work with finance to produce fiscal documents. Hold regular meetings with MD around fiscal planning. Supervise and coach all direct reports. Oversee monthly and quarterly assessments and forecasts of manufacturing areas financial performance against budget, financial and operational goals, and oversee short and long term financial and managerial reporting. Assist the MD in creating the annual organisational budget. Technical Qualities Extensive experience in operations management along with demonstrated leadership and vision in managing staff groups and major projects or initiatives. Significant experience in the printing industry. Excellent computer skills and proficiency in Excel, Word, Outlook, and Access. Excellent communication skills, both verbal and written. Knowledge and experience in organisational effectiveness and operations management implementing best practices. Excellent interpersonal skills and a collaborative management style. Budgeting experience. Demonstrated commitment to high professional ethical standards and a diverse workplace. Ability to operate in a fast paced, community environment with persuasive detail and facts. Candidate must have experience or be qualified in Lean Manufacturing. We ask that you only apply for any of our vacancies if you are resident in the UK and have worked or are currently working in the print, packaging or paper sectors.
Feb 28, 2026
Full time
Key Responsibilities Direct and manage all Production and Distribution employees to ensure they are appropriately motivated, trained, and carry their responsibilities to the required standard. Contribute to the development of the company's corporate strategy and lead strategy development in the areas of Production and Distribution to ensure the company achieves its short- and long term objectives. Develop and implement all necessary policies and procedures to ensure that the Production and Distribution functions achieve their business objectives. Develop and control the budget for the Operations Department to ensure the production and distribution department have all the resources required to meet its objectives within agreed financial parameters. Direct and control the Production function to ensure that finished goods of the required standard are available to customers within agreed costs and at the right times. Direct and manage the Warehousing and Distribution functions to ensure that customers are supplied with the right quantities of goods at the right times. Maintain an effective working relationship with the management team to ensure effective co ordination of all company activities in support of corporate objectives. Act as the company's main adviser on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive position. Oversee overall financial management, planning, systems and controls within production and distribution. Manage the temporary agency workers budget in coordination with the MD and finance department. Work with finance in development of departmental budgets. Perform payroll management, including overtime and absence. Work with finance to produce fiscal documents. Hold regular meetings with MD around fiscal planning. Supervise and coach all direct reports. Oversee monthly and quarterly assessments and forecasts of manufacturing areas financial performance against budget, financial and operational goals, and oversee short and long term financial and managerial reporting. Assist the MD in creating the annual organisational budget. Technical Qualities Extensive experience in operations management along with demonstrated leadership and vision in managing staff groups and major projects or initiatives. Significant experience in the printing industry. Excellent computer skills and proficiency in Excel, Word, Outlook, and Access. Excellent communication skills, both verbal and written. Knowledge and experience in organisational effectiveness and operations management implementing best practices. Excellent interpersonal skills and a collaborative management style. Budgeting experience. Demonstrated commitment to high professional ethical standards and a diverse workplace. Ability to operate in a fast paced, community environment with persuasive detail and facts. Candidate must have experience or be qualified in Lean Manufacturing. We ask that you only apply for any of our vacancies if you are resident in the UK and have worked or are currently working in the print, packaging or paper sectors.
Title: Social Worker - Family Help Department: Children, Families & Education Division: Children's Services Grade: L7 - M1 Responsible to: Team Manager / Deputy Team Manager PURPOSE OF THE ROLE To work within a multi-disciplinary Family Help Team delivering early help and child in need services. The team includes social workers, family help practitioners, psychologists, police community support officers, CAMHS workers, adult mental health nurses, health visitors, youth workers, housing officers and voluntary sector partners. You will assess children and families, analyse risk and need, and develop effective care plans. The role involves working closely with children, young people and families, completing statutory visits, parenting assessments and coordinating multi-agency support to safeguard and promote welfare. KEY RESPONSIBILITIES 1. Assessment & Safeguarding (30%) Complete high-quality, holistic assessments using the Department for Education guidance and Luton's Effective Support document. Lead multi-agency planning to address child protection concerns and children in need. 2. Statutory Duties (10%) Undertake duties under the Children Act 1989 including care proceedings, adoption/permanency planning, risk assessments and investigations. Obtain and implement Court Orders and represent the Council in court. 3. Planning & Intervention (15%) Create SMART plans aligned with the Practice Framework. Ensure needs are met through negotiation and collaboration. Promote anti-discriminatory practice and empower families. 4. Direct Work (20%) Build positive relationships with children and families. Ensure children's voices, wishes and feelings are heard and influence planning. 5. Recording & Compliance (10%) Maintain accurate and timely case records on Liquid Logic in line with GDPR and council standards. 6. Court & Reporting (10%) Prepare court reports and witness statements. Work in line with Luton Borough Council policies and procedures. 7. CPD & Development (5%) Engage in supervision, training and professional development through the Social Work Academy and Research in Practice. WORKING ENVIRONMENT Hybrid working (community, office and home-based). Regular home visits (often lone working, risk assessed). Exposure to emotional strain and occasional challenging behaviour. Attendance at meetings across multiple locations. CONTEXT Luton 2040 is a vision for a healthy, fair and sustainable town where no one lives in poverty and children can thrive. This role forms part of the Families First for Children Pathfinder Programme (Apply online only , investing over 45 million into reforming: Family Help Child Protection Family Network Support Packages Safeguarding Partnerships The new system includes: Multi-disciplinary Family Help services Specialist child protection response Greater use of family networks and family group decision making Strengthened multi-agency leadership PRACTICE MODEL Luton uses a strength-based approach , built around the 4 C's: Conversations - Building strong relationships Curiosity - Understanding lived experience Courage - Trying new approaches Care - Respecting diversity and difference CAREER DEVELOPMENT Clear progression pathway from Newly Qualified Social Worker to Senior Practitioner, Deputy Team Manager and Team Manager. Ongoing mentoring and structured career development support. PERSON SPECIFICATION Essential Substantial post-qualifying social work experience Experience working with children and families Registered with Social Work England Strong knowledge of Children Act 1989 and safeguarding legislation Ability to assess risk and need in complex cases Experience of court work Strong written and verbal communication skills Ability to manage high-risk cases with minimal supervision Ability to meet deadlines and maintain high-quality records Understanding of equality and anti-discriminatory practice Ability to undertake home visits across the borough Willingness to occasionally work outside core hours Desirable Practice Educator experience ADDITIONAL INFORMATION The role involves high-level decision making and responsibility for safeguarding children. Enhanced DBS required. Applicants must disclose all convictions (role exempt under Rehabilitation of Offenders Act 1974). Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Feb 28, 2026
Seasonal
Title: Social Worker - Family Help Department: Children, Families & Education Division: Children's Services Grade: L7 - M1 Responsible to: Team Manager / Deputy Team Manager PURPOSE OF THE ROLE To work within a multi-disciplinary Family Help Team delivering early help and child in need services. The team includes social workers, family help practitioners, psychologists, police community support officers, CAMHS workers, adult mental health nurses, health visitors, youth workers, housing officers and voluntary sector partners. You will assess children and families, analyse risk and need, and develop effective care plans. The role involves working closely with children, young people and families, completing statutory visits, parenting assessments and coordinating multi-agency support to safeguard and promote welfare. KEY RESPONSIBILITIES 1. Assessment & Safeguarding (30%) Complete high-quality, holistic assessments using the Department for Education guidance and Luton's Effective Support document. Lead multi-agency planning to address child protection concerns and children in need. 2. Statutory Duties (10%) Undertake duties under the Children Act 1989 including care proceedings, adoption/permanency planning, risk assessments and investigations. Obtain and implement Court Orders and represent the Council in court. 3. Planning & Intervention (15%) Create SMART plans aligned with the Practice Framework. Ensure needs are met through negotiation and collaboration. Promote anti-discriminatory practice and empower families. 4. Direct Work (20%) Build positive relationships with children and families. Ensure children's voices, wishes and feelings are heard and influence planning. 5. Recording & Compliance (10%) Maintain accurate and timely case records on Liquid Logic in line with GDPR and council standards. 6. Court & Reporting (10%) Prepare court reports and witness statements. Work in line with Luton Borough Council policies and procedures. 7. CPD & Development (5%) Engage in supervision, training and professional development through the Social Work Academy and Research in Practice. WORKING ENVIRONMENT Hybrid working (community, office and home-based). Regular home visits (often lone working, risk assessed). Exposure to emotional strain and occasional challenging behaviour. Attendance at meetings across multiple locations. CONTEXT Luton 2040 is a vision for a healthy, fair and sustainable town where no one lives in poverty and children can thrive. This role forms part of the Families First for Children Pathfinder Programme (Apply online only , investing over 45 million into reforming: Family Help Child Protection Family Network Support Packages Safeguarding Partnerships The new system includes: Multi-disciplinary Family Help services Specialist child protection response Greater use of family networks and family group decision making Strengthened multi-agency leadership PRACTICE MODEL Luton uses a strength-based approach , built around the 4 C's: Conversations - Building strong relationships Curiosity - Understanding lived experience Courage - Trying new approaches Care - Respecting diversity and difference CAREER DEVELOPMENT Clear progression pathway from Newly Qualified Social Worker to Senior Practitioner, Deputy Team Manager and Team Manager. Ongoing mentoring and structured career development support. PERSON SPECIFICATION Essential Substantial post-qualifying social work experience Experience working with children and families Registered with Social Work England Strong knowledge of Children Act 1989 and safeguarding legislation Ability to assess risk and need in complex cases Experience of court work Strong written and verbal communication skills Ability to manage high-risk cases with minimal supervision Ability to meet deadlines and maintain high-quality records Understanding of equality and anti-discriminatory practice Ability to undertake home visits across the borough Willingness to occasionally work outside core hours Desirable Practice Educator experience ADDITIONAL INFORMATION The role involves high-level decision making and responsibility for safeguarding children. Enhanced DBS required. Applicants must disclose all convictions (role exempt under Rehabilitation of Offenders Act 1974). Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Service Leader Location: Southampton Salary: £26,035 - £28,927 Hours: 30 hrs (Monday - Friday) Not including weekends (unless on call duty) or bank holidays Our Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients. Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. We have a close-knit, collaborative team that supports each other and our clients. If you re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! We now have an opportunity for a Service Leader to join us to manage the service and team that that provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps. About the role As Service Leader you will ensure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief, and agency workers. ensure the achievement of service targets Working closely with the Contracts & Performance Manager you will look to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan and will develop and maintain excellent working relationships with our partners and commissioners. You'll also contribute to the delivery of our communications, fundraising, volunteering, and value for money strategies Further information: This role has line management responsibilities This role has financial authorisation responsibilities This role has on call responsibilities This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites About you We are looking for an individual with experience of working in a residential, institutional or similar sector in a leadership capacity. You will ideally hold a management level or professional qualification and have had previous training and experience in social care, management, housing. Previous experience of working with those experiencing homelessness or complex needs would also be beneficial. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Must be a driver with car Two Saints is committed to safeguarding and safer recruitment. We carry out pre employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. Expiry date: 1st March
Feb 28, 2026
Full time
Service Leader Location: Southampton Salary: £26,035 - £28,927 Hours: 30 hrs (Monday - Friday) Not including weekends (unless on call duty) or bank holidays Our Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients. Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. We have a close-knit, collaborative team that supports each other and our clients. If you re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! We now have an opportunity for a Service Leader to join us to manage the service and team that that provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps. About the role As Service Leader you will ensure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief, and agency workers. ensure the achievement of service targets Working closely with the Contracts & Performance Manager you will look to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan and will develop and maintain excellent working relationships with our partners and commissioners. You'll also contribute to the delivery of our communications, fundraising, volunteering, and value for money strategies Further information: This role has line management responsibilities This role has financial authorisation responsibilities This role has on call responsibilities This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites About you We are looking for an individual with experience of working in a residential, institutional or similar sector in a leadership capacity. You will ideally hold a management level or professional qualification and have had previous training and experience in social care, management, housing. Previous experience of working with those experiencing homelessness or complex needs would also be beneficial. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Must be a driver with car Two Saints is committed to safeguarding and safer recruitment. We carry out pre employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. Expiry date: 1st March
Ashberry Recruitment are currently looking for Casual Housing Support Workers to work in the Chester area, on an ongoing basis. As a Housing Support Worker, you will be providing resettlement support to clients within a hostel environment. There is an opportunity to carry out both days & night shifts. Some of your duties and responsibilities will be as follows: - Carrying out client needs and risk assessment for all referrals - Supporting tenants through individual resettlement support plans - To ensure clients comply with their tenancy agreement - Supporting clients with welfare rights, budgeting, employment, education and training - Develop links with the local community - Ensure communication systems are accurately maintained and up-to-date - Maintenance of the Health and Safety incident and accident records - To be aware of and work within agreed organisation policies and procedures Requirements for the role: - Enhanced DBS Check - Must have a proven track record of providing information, advice and guidance to clients - Knowledge and understanding of basic IT suitable for an office environment - Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management
Feb 28, 2026
Full time
Ashberry Recruitment are currently looking for Casual Housing Support Workers to work in the Chester area, on an ongoing basis. As a Housing Support Worker, you will be providing resettlement support to clients within a hostel environment. There is an opportunity to carry out both days & night shifts. Some of your duties and responsibilities will be as follows: - Carrying out client needs and risk assessment for all referrals - Supporting tenants through individual resettlement support plans - To ensure clients comply with their tenancy agreement - Supporting clients with welfare rights, budgeting, employment, education and training - Develop links with the local community - Ensure communication systems are accurately maintained and up-to-date - Maintenance of the Health and Safety incident and accident records - To be aware of and work within agreed organisation policies and procedures Requirements for the role: - Enhanced DBS Check - Must have a proven track record of providing information, advice and guidance to clients - Knowledge and understanding of basic IT suitable for an office environment - Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management
About the Company Rota Support LTD specialises in the supply of permanent and temporary Care, Nursing & Support staff into the private healthcare sector, including care homes for the elderly, nursing homes, learning disability and mental health services, as well as private hospitals. About the Role We are looking to recruit Support Workers based across Essex in areas such as Braintree, Chelmsford, Clacton on Sea, Colchester, Halstead, Harwich, Walton on the Naze and Witham that are looking for ad-hoc, flexible shifts. These shifts can accumulate into either full time hours or part time hours, but will be offered on a 0 hours contract. The role will include working at different residential homes, respite and supported living services, for both adults with learning disabilities or mental health, covering gaps in our clients rotas due to annual leave, maternity leave, sickness and vacancies. These shifts may arise at short notice due to last minute emergencies, whilst also being booked weeks in advance, depending on the clients needs. Everyday tasks will consist of the following, but not be limited to; Helping with meal preparation Household chores Administering medication Help with managing finances Accessing community facilities, going shopping and meeting friends Providing general emotional support. About the Person A suitable candidate for this position will be somebody that has a minimum of 4 months experience in a residential setting, which supports adults with various types of learning disability and mental health conditions. Somebody that has a good understanding of spoken and written English. Somebody that is compassionate, patient and enjoys helping others. This position is subject to a enhanced DBS check and providing evidence of right to work in the UK.
Feb 28, 2026
Seasonal
About the Company Rota Support LTD specialises in the supply of permanent and temporary Care, Nursing & Support staff into the private healthcare sector, including care homes for the elderly, nursing homes, learning disability and mental health services, as well as private hospitals. About the Role We are looking to recruit Support Workers based across Essex in areas such as Braintree, Chelmsford, Clacton on Sea, Colchester, Halstead, Harwich, Walton on the Naze and Witham that are looking for ad-hoc, flexible shifts. These shifts can accumulate into either full time hours or part time hours, but will be offered on a 0 hours contract. The role will include working at different residential homes, respite and supported living services, for both adults with learning disabilities or mental health, covering gaps in our clients rotas due to annual leave, maternity leave, sickness and vacancies. These shifts may arise at short notice due to last minute emergencies, whilst also being booked weeks in advance, depending on the clients needs. Everyday tasks will consist of the following, but not be limited to; Helping with meal preparation Household chores Administering medication Help with managing finances Accessing community facilities, going shopping and meeting friends Providing general emotional support. About the Person A suitable candidate for this position will be somebody that has a minimum of 4 months experience in a residential setting, which supports adults with various types of learning disability and mental health conditions. Somebody that has a good understanding of spoken and written English. Somebody that is compassionate, patient and enjoys helping others. This position is subject to a enhanced DBS check and providing evidence of right to work in the UK.
Family Support Worker Salary: 28,000 Location: Stunning residential Family Assessment Centre with 8 self-contained apartments Hours: 13 shifts over a 4-week rota (6 nights / 7 days, includes every other weekend) Shift Times: Days - 8:00am to 8:30pm Nights - 8:00pm to 8:30am Important Requirement This role requires a access to your own vehicle , as the service is based in a remote rural location with limited public transport. About the Service This is a specialist Family Assessment Centre in Worcestershire. The service adopts a strength based therapeutic approach with the aim of empowering parents to safely care for their children in the long term. The service believes that, with the right support, everyone is capable of change and everyone deserves the opportunity to make those changes. The aim is to provide robust, fair and evidenced based assessments with the child's welfare and safety at the centre of all decision making. Family Support Workers work a shift pattern which includes day and night shifts, each shift is 12.5 hrs. Family Support Workers will support and observe parent's interactions with their children and provide feedback in a sensitive, non-judgmental manner. Whilst thinking about each parent's individual needs you will encourage, role model and empower parents to meet their child's physical and emotional needs. You will be expected to record accurate and objective records which will be used to inform the parenting assessment. The records you complete are legal documents which will be submitted as evidence to the Family Court. You will be trained to adopt a trauma informed PACE approach (Playfulness, Acceptance, Curiosity and Empathy) and apply these principles in your daily practice with families and colleagues. Who We Are Looking For The service is looking to appoint passionate and committed Family Support Workers who can quickly engage and build positive relationships with parents. Some experience of working with children and families is essential. Individuals with strong transferable skills from care, health, education, early years, community work, supported housing or similar roles are strongly encouraged to apply. Essential Skills & Competencies Communication & Interpersonal Skills Ability to build trusting, non-judgmental relationships with families Clear, confident communication with parents, colleagues, and external professionals Active listening and empathy Safeguarding & Risk Awareness Understanding of safeguarding principles for children, parents, and vulnerable adults Ability to identify and report concerns appropriately Confidence in following policies and escalation procedures Support & Parenting Guidance Ability to support new parents with routines, attachment, child development and household management Understanding of (or willingness to learn) parenting assessments and observational recording Confidence in offering practical guidance and emotional support Record Keeping & Reporting Strong written skills for completing reports, logs, and assessments Ability to maintain accurate, timely, and confidential documentation Basic IT competency Problem-Solving & Decision-Making Able to remain calm in challenging or crisis situations Uses sound judgement when working with vulnerable families Adapts support plans based on changing needs Teamwork & Professionalism Works collaboratively with colleagues in a 24/7 staffed environment Reliable, punctual, and consistent Represents organisational values and maintains professional boundaries Organisational & Time-Management Skills Can prioritise tasks during busy day and night shifts Able to balance support, observations, documentation, and safeguarding responsibilities Good self-management when working independently Flexibility & Resilience Able to work long shifts (12.5 hrs) including nights and alternate weekends Emotionally resilient and able to manage difficult or sensitive situations Comfortable working with families experiencing substance misuse, MH concerns, or domestic abuse Transferable Experience (if not from CYP) Experience in social care, supported housing, mental health, education, community work, customer-facing roles, or other support-based environments Values & Mindset Compassionate, patient, and person-centred What We Offer 28,000 salary Private healthcare 25 days annual leave + bank holidays Birthday day off Employee Assistance Programme Free parking on site Electric vehicle charging points Use of pool car when supporting families within the setting
Feb 28, 2026
Full time
Family Support Worker Salary: 28,000 Location: Stunning residential Family Assessment Centre with 8 self-contained apartments Hours: 13 shifts over a 4-week rota (6 nights / 7 days, includes every other weekend) Shift Times: Days - 8:00am to 8:30pm Nights - 8:00pm to 8:30am Important Requirement This role requires a access to your own vehicle , as the service is based in a remote rural location with limited public transport. About the Service This is a specialist Family Assessment Centre in Worcestershire. The service adopts a strength based therapeutic approach with the aim of empowering parents to safely care for their children in the long term. The service believes that, with the right support, everyone is capable of change and everyone deserves the opportunity to make those changes. The aim is to provide robust, fair and evidenced based assessments with the child's welfare and safety at the centre of all decision making. Family Support Workers work a shift pattern which includes day and night shifts, each shift is 12.5 hrs. Family Support Workers will support and observe parent's interactions with their children and provide feedback in a sensitive, non-judgmental manner. Whilst thinking about each parent's individual needs you will encourage, role model and empower parents to meet their child's physical and emotional needs. You will be expected to record accurate and objective records which will be used to inform the parenting assessment. The records you complete are legal documents which will be submitted as evidence to the Family Court. You will be trained to adopt a trauma informed PACE approach (Playfulness, Acceptance, Curiosity and Empathy) and apply these principles in your daily practice with families and colleagues. Who We Are Looking For The service is looking to appoint passionate and committed Family Support Workers who can quickly engage and build positive relationships with parents. Some experience of working with children and families is essential. Individuals with strong transferable skills from care, health, education, early years, community work, supported housing or similar roles are strongly encouraged to apply. Essential Skills & Competencies Communication & Interpersonal Skills Ability to build trusting, non-judgmental relationships with families Clear, confident communication with parents, colleagues, and external professionals Active listening and empathy Safeguarding & Risk Awareness Understanding of safeguarding principles for children, parents, and vulnerable adults Ability to identify and report concerns appropriately Confidence in following policies and escalation procedures Support & Parenting Guidance Ability to support new parents with routines, attachment, child development and household management Understanding of (or willingness to learn) parenting assessments and observational recording Confidence in offering practical guidance and emotional support Record Keeping & Reporting Strong written skills for completing reports, logs, and assessments Ability to maintain accurate, timely, and confidential documentation Basic IT competency Problem-Solving & Decision-Making Able to remain calm in challenging or crisis situations Uses sound judgement when working with vulnerable families Adapts support plans based on changing needs Teamwork & Professionalism Works collaboratively with colleagues in a 24/7 staffed environment Reliable, punctual, and consistent Represents organisational values and maintains professional boundaries Organisational & Time-Management Skills Can prioritise tasks during busy day and night shifts Able to balance support, observations, documentation, and safeguarding responsibilities Good self-management when working independently Flexibility & Resilience Able to work long shifts (12.5 hrs) including nights and alternate weekends Emotionally resilient and able to manage difficult or sensitive situations Comfortable working with families experiencing substance misuse, MH concerns, or domestic abuse Transferable Experience (if not from CYP) Experience in social care, supported housing, mental health, education, community work, customer-facing roles, or other support-based environments Values & Mindset Compassionate, patient, and person-centred What We Offer 28,000 salary Private healthcare 25 days annual leave + bank holidays Birthday day off Employee Assistance Programme Free parking on site Electric vehicle charging points Use of pool car when supporting families within the setting
Youth workers - are you interested in school work? Are you currently working in a local community supporting young people but wanting to expand and get a foot in working with students in school as a teaching assistant? If so, Zen Educate are interested in speaking with you. We are interested in taking on any youth workers that have worked closely with youth in a local community, supporting them on their social and emotional developmnent and want to make a broader impact and include their education. You will be excellent at building meaningful relationships with children of various ages. Boundaries and expectations are important, so we are looking for someone that knows where the line is and understands that you are there to support in a professional capacity, but see students potential to excel if you they have self belief and can apply themselves. School work is 8:30 - 3:30, Monday to Friday and term time only. The ideal person will see reward in supporting vulnerable students in either a 1:1 function or in a group basis and be able to communicate well with other members of staff about progress and what learning objectives are given to you to work with the students. Zen can offer training to better prepare for working in a school and the support you need to move into the sector. We also offer competitive rates. So if you are wanting to do more with young people outside of your youth work, get in touch and see what is on offer with us. To work with children, an enhanced DBS on the update is required.
Feb 28, 2026
Contractor
Youth workers - are you interested in school work? Are you currently working in a local community supporting young people but wanting to expand and get a foot in working with students in school as a teaching assistant? If so, Zen Educate are interested in speaking with you. We are interested in taking on any youth workers that have worked closely with youth in a local community, supporting them on their social and emotional developmnent and want to make a broader impact and include their education. You will be excellent at building meaningful relationships with children of various ages. Boundaries and expectations are important, so we are looking for someone that knows where the line is and understands that you are there to support in a professional capacity, but see students potential to excel if you they have self belief and can apply themselves. School work is 8:30 - 3:30, Monday to Friday and term time only. The ideal person will see reward in supporting vulnerable students in either a 1:1 function or in a group basis and be able to communicate well with other members of staff about progress and what learning objectives are given to you to work with the students. Zen can offer training to better prepare for working in a school and the support you need to move into the sector. We also offer competitive rates. So if you are wanting to do more with young people outside of your youth work, get in touch and see what is on offer with us. To work with children, an enhanced DBS on the update is required.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Transformation Director, Cambridge University Press Salary: £76,000 - £104,500 plus competitive benefits Location: Cambridge, UK - Hybrid Contract: Permanent Hours: Full time 35 hours per week Lead the creation of a new Transformation Management Office We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Are you passionate about driving transformation, shaping organisational change, and enabling teams to deliver meaningful impact? We're looking for a highly skilled Transformation Director to lead our new Transformation Management Office (TMO) within Cambridge University Press, the Academic publishing division of Cambridge University Press & Assessment. About the role Academic publishing is undergoing a period of significant change. Evolving customer needs, digital transformation, new business models and the rise of AI are reshaping how we work and how we deliver value. To ensure we remain competitive and continue to deliver against our strategy, we are seeking an exceptional Transformation Director to lead our new Transformation Management Office and accelerate this evolution. This role goes far beyond oversight - you will be a strategist, delivery expert, and "player-coach," intervening directly in high-risk areas where deeper leadership is needed. You must have the confidence and credibility to operate with Board-level stakeholders and the ability to influence decision making across a large, matrixed organisation. Strategic Leadership You will be the architect and storyteller of our academic transformation, owning a clear, compelling narrative that connects long-term strategy to real world outcomes. You'll translate this narrative into a robust roadmap and investment case, ensuring priorities are clear, funded, and deliverable. As leader of the Transformation Management Office, you'll build and inspire a high performing team, working in close partnership with the Central PMO to ensure academic transformation is fully aligned with wider organisational priorities. Delivery & Execution You'll establish and govern the academic transformation portfolio, accelerating delivery while maintaining strong control. Chairing TMO delivery forums, you'll drive decisive action, remove barriers, and focus relentlessly on outcomes. Where delivery needs an extra push, you'll lead senior level programme "deep dives", providing hands on intervention and direction. You'll raise organisational delivery maturity by embedding pragmatic frameworks, coaching leaders, and partnering with the Academic Design Pod to ensure solutions are scalable, coherent, and fully integrated. You'll also oversee change management, ensuring new ways of working are not just launched but embedded and sustained. Value, Finance & Governance You'll provide clear, confident Board-level visibility on performance, risk, and return on investment. With accountability for financial control across the transformation portfolio and cost centre, you'll enforce rigorous business case development and benefits realisation tracking. You'll hold delivery leaders accountable for value creation, ensuring transformation outcomes align directly to P&L impact and strategic priorities. Stakeholder Leadership & Culture Success in this role depends on trust and influence. You'll build confidence with senior stakeholders and cultivate a culture defined by pace, transparency, and delivery discipline. You'll champion consistent design and delivery standards and lead impactful TMO communications and change strategies across the Academic community. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Essential Knowledge & Experience Experience of setting up and/or running a TMO in another organisation Experience of design and delivery of complex, multi year portfolios in large organisations Deep expertise across transformation disciplines (programme management, operating models, CI) Awareness of GenAI and automation opportunities and risks Broad working knowledge across technology, data, operations, commercial and customer experience Experience working with Board-level stakeholders and influencing strategic decisions Demonstrable leadership of high-impact programmes and large-scale portfolios Strong financial literacy and experience with benefits realisation and cost management Key Skills Strategic thinking with the ability to translate vision into pragmatic action Strong decision making in resource-constrained environments Collaborative leadership in matrix structures Excellent communication, advisory and influencing skills Data-driven approach to decision-making and performance measurement Desirable If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Strong understanding of the academic publishing landscape and digital transformation trends Agile or formal PM qualifications (e.g. PRINCE2) Lean/Six Sigma or equivalent continuous improvement qualification Change management certification For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 23 March 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Feb 28, 2026
Full time
Transformation Director, Cambridge University Press Salary: £76,000 - £104,500 plus competitive benefits Location: Cambridge, UK - Hybrid Contract: Permanent Hours: Full time 35 hours per week Lead the creation of a new Transformation Management Office We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Are you passionate about driving transformation, shaping organisational change, and enabling teams to deliver meaningful impact? We're looking for a highly skilled Transformation Director to lead our new Transformation Management Office (TMO) within Cambridge University Press, the Academic publishing division of Cambridge University Press & Assessment. About the role Academic publishing is undergoing a period of significant change. Evolving customer needs, digital transformation, new business models and the rise of AI are reshaping how we work and how we deliver value. To ensure we remain competitive and continue to deliver against our strategy, we are seeking an exceptional Transformation Director to lead our new Transformation Management Office and accelerate this evolution. This role goes far beyond oversight - you will be a strategist, delivery expert, and "player-coach," intervening directly in high-risk areas where deeper leadership is needed. You must have the confidence and credibility to operate with Board-level stakeholders and the ability to influence decision making across a large, matrixed organisation. Strategic Leadership You will be the architect and storyteller of our academic transformation, owning a clear, compelling narrative that connects long-term strategy to real world outcomes. You'll translate this narrative into a robust roadmap and investment case, ensuring priorities are clear, funded, and deliverable. As leader of the Transformation Management Office, you'll build and inspire a high performing team, working in close partnership with the Central PMO to ensure academic transformation is fully aligned with wider organisational priorities. Delivery & Execution You'll establish and govern the academic transformation portfolio, accelerating delivery while maintaining strong control. Chairing TMO delivery forums, you'll drive decisive action, remove barriers, and focus relentlessly on outcomes. Where delivery needs an extra push, you'll lead senior level programme "deep dives", providing hands on intervention and direction. You'll raise organisational delivery maturity by embedding pragmatic frameworks, coaching leaders, and partnering with the Academic Design Pod to ensure solutions are scalable, coherent, and fully integrated. You'll also oversee change management, ensuring new ways of working are not just launched but embedded and sustained. Value, Finance & Governance You'll provide clear, confident Board-level visibility on performance, risk, and return on investment. With accountability for financial control across the transformation portfolio and cost centre, you'll enforce rigorous business case development and benefits realisation tracking. You'll hold delivery leaders accountable for value creation, ensuring transformation outcomes align directly to P&L impact and strategic priorities. Stakeholder Leadership & Culture Success in this role depends on trust and influence. You'll build confidence with senior stakeholders and cultivate a culture defined by pace, transparency, and delivery discipline. You'll champion consistent design and delivery standards and lead impactful TMO communications and change strategies across the Academic community. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Essential Knowledge & Experience Experience of setting up and/or running a TMO in another organisation Experience of design and delivery of complex, multi year portfolios in large organisations Deep expertise across transformation disciplines (programme management, operating models, CI) Awareness of GenAI and automation opportunities and risks Broad working knowledge across technology, data, operations, commercial and customer experience Experience working with Board-level stakeholders and influencing strategic decisions Demonstrable leadership of high-impact programmes and large-scale portfolios Strong financial literacy and experience with benefits realisation and cost management Key Skills Strategic thinking with the ability to translate vision into pragmatic action Strong decision making in resource-constrained environments Collaborative leadership in matrix structures Excellent communication, advisory and influencing skills Data-driven approach to decision-making and performance measurement Desirable If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Strong understanding of the academic publishing landscape and digital transformation trends Agile or formal PM qualifications (e.g. PRINCE2) Lean/Six Sigma or equivalent continuous improvement qualification Change management certification For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 23 March 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
