Harris Hill is supporting a leading national charity seeking a Kinship Navigator to deliver intensive, one-to-one support to family and friend carers raising children in challenging circumstances. This is a unique opportunity to be part of an innovative, research-led programme designed to improve outcomes for vulnerable families. You'll work directly in the East London community and in family homes, supporting kinship carers to navigate complex systems including social care, education and health. Key responsibilities: Provide tailored 1:1 support to a caseload of families over a structured 6-month programme Complete needs assessments, support plans and regular reviews Facilitate local peer support groups Work closely with local authorities and partner agencies Maintain accurate case records and contribute to programme evaluation About you (essential): Experience supporting vulnerable families or carers in a community or statutory setting (Knowledge of policy, guidance and support available for Kinship carers highly desirable) Strong case management and organisational skills Ability to maintain high-quality case records and accurate data collection is critical Confident working with multi-agency professionals Knowledge of safeguarding and trauma-informed approaches Able to build trust and manage a varied caseload Professional, empathetic and resilient when supporting families. What's on offer: Based in Newham, East London (community-based with some remote working) Co-located within local authority hubs and spaces with some remote working and frequent community and home visits, and occasional travel to head office in London. 14 month Fixed Term contract (until to August 2027) 28 hours per week (0.8FTE) £32,406 FTE (£25,924 pro rata). Generous annual leave + bank holidays (pro rata) Strong training and development support Opportunity to contribute to a high-impact, evidence-based programme APPLY ASAP: Please apply today, the charity is keen to interview and hire quickly, due to the programme timelines. A short notice period (up to 1 month) is highly desirable. Apply today for the full job pack and more information! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 09, 2026
Full time
Harris Hill is supporting a leading national charity seeking a Kinship Navigator to deliver intensive, one-to-one support to family and friend carers raising children in challenging circumstances. This is a unique opportunity to be part of an innovative, research-led programme designed to improve outcomes for vulnerable families. You'll work directly in the East London community and in family homes, supporting kinship carers to navigate complex systems including social care, education and health. Key responsibilities: Provide tailored 1:1 support to a caseload of families over a structured 6-month programme Complete needs assessments, support plans and regular reviews Facilitate local peer support groups Work closely with local authorities and partner agencies Maintain accurate case records and contribute to programme evaluation About you (essential): Experience supporting vulnerable families or carers in a community or statutory setting (Knowledge of policy, guidance and support available for Kinship carers highly desirable) Strong case management and organisational skills Ability to maintain high-quality case records and accurate data collection is critical Confident working with multi-agency professionals Knowledge of safeguarding and trauma-informed approaches Able to build trust and manage a varied caseload Professional, empathetic and resilient when supporting families. What's on offer: Based in Newham, East London (community-based with some remote working) Co-located within local authority hubs and spaces with some remote working and frequent community and home visits, and occasional travel to head office in London. 14 month Fixed Term contract (until to August 2027) 28 hours per week (0.8FTE) £32,406 FTE (£25,924 pro rata). Generous annual leave + bank holidays (pro rata) Strong training and development support Opportunity to contribute to a high-impact, evidence-based programme APPLY ASAP: Please apply today, the charity is keen to interview and hire quickly, due to the programme timelines. A short notice period (up to 1 month) is highly desirable. Apply today for the full job pack and more information! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Develop & grow with us as a Care Assistant with Alina Homecare Christchurch. Make a difference to the lives of local people living in Christchurch and surrounding areas. Bring your caring and compassionate attitude to our fantastic Team. As an Alina Homecare Care Assistant, you'll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self worth. Every day is different! You'll help with Companionship - being a friendly face & preventing loneliness Personal Care - all aspects of personal hygiene Medication - collecting prescriptions & providing reminders Mealtimes - preparing tasty meals Housekeeping - keeping their home just the way they like it Mobility - help with getting around You'll enjoy Joining bonus - up to £500 Flexible & guaranteed hours - including full & part time hours Competitive pay rates - earn up to £15.00 24/7 wellbeing support - nurturing your mental health Exclusive staff discounts - big deals on top brands Self development - career opportunities if you want Local work & paid mileage -short commutes helping local people (Mileage paid every two weeks) Paid holiday & training - to support your career Enhanced pay - for weekends & bank holidays Pension - to help prepare for your future Refer-a-Friend scheme - earn £250 for every friend that starts with us T&Cs apply You'll need Strong communication & interpersonal skills Patience, compassion & a positive attitude at all times A responsible, dedicated & flexible approach to your work A driving licence & access to a vehicle You'll receive advanced training from our exclusive Alina Homecare Academy where you'll learn how to deliver our high standards of quality care so previous experience or qualifications aren't required All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. Apply now to be a part of our fantastic Team and make the 'Alina Difference' through our focus on quality and compassion! Care Assistant / Care Worker / Carer / HCA / Community Care Worker / Domiciliary Care Worker / Health Care Assistant / Homecare Support Worker Please visit our website to view our privacy policy
Apr 09, 2026
Full time
Develop & grow with us as a Care Assistant with Alina Homecare Christchurch. Make a difference to the lives of local people living in Christchurch and surrounding areas. Bring your caring and compassionate attitude to our fantastic Team. As an Alina Homecare Care Assistant, you'll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self worth. Every day is different! You'll help with Companionship - being a friendly face & preventing loneliness Personal Care - all aspects of personal hygiene Medication - collecting prescriptions & providing reminders Mealtimes - preparing tasty meals Housekeeping - keeping their home just the way they like it Mobility - help with getting around You'll enjoy Joining bonus - up to £500 Flexible & guaranteed hours - including full & part time hours Competitive pay rates - earn up to £15.00 24/7 wellbeing support - nurturing your mental health Exclusive staff discounts - big deals on top brands Self development - career opportunities if you want Local work & paid mileage -short commutes helping local people (Mileage paid every two weeks) Paid holiday & training - to support your career Enhanced pay - for weekends & bank holidays Pension - to help prepare for your future Refer-a-Friend scheme - earn £250 for every friend that starts with us T&Cs apply You'll need Strong communication & interpersonal skills Patience, compassion & a positive attitude at all times A responsible, dedicated & flexible approach to your work A driving licence & access to a vehicle You'll receive advanced training from our exclusive Alina Homecare Academy where you'll learn how to deliver our high standards of quality care so previous experience or qualifications aren't required All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. Apply now to be a part of our fantastic Team and make the 'Alina Difference' through our focus on quality and compassion! Care Assistant / Care Worker / Carer / HCA / Community Care Worker / Domiciliary Care Worker / Health Care Assistant / Homecare Support Worker Please visit our website to view our privacy policy
Harris Hill is supporting a leading national charity seeking a Kinship Navigator to deliver intensive, one-to-one support to family and friend carers raising children in challenging circumstances. This is a unique opportunity to be part of an innovative, research-led programme designed to improve outcomes for vulnerable families. You ll work directly in the Oxfordshire community and in family homes, supporting kinship carers to navigate complex systems including social care, education and health. Key responsibilities: Provide tailored 1:1 support to a caseload of families over a structured 6-month programme Complete needs assessments, support plans and regular reviews Facilitate local peer support groups Work closely with local authorities and partner agencies Maintain accurate case records and contribute to programme evaluation About you (essential): Experience supporting vulnerable families or carers in a community or statutory setting (Knowledge of policy, guidance and support available for Kinship carers highly desirable) Strong case management and organisational skills Ability to maintain high-quality case records and accurate data collection is critical Confident working with multi-agency professionals Knowledge of safeguarding and trauma-informed approaches Able to build trust and manage a varied caseload Professional, empathetic and resilient when supporting families. What s on offer: Based in Oxfordshire (community-based with some remote working) Co-located within local authority hubs and spaces with some remote working and frequent community and home visits, and occasional travel to head office in London. 14 month Fixed Term contract (until to August 2027) 28 hours per week (4 days a week) (0.8FTE) £29,000 FTE (£23,200 pro-rata) Generous annual leave + bank holidays (pro rata) Strong training and development support Opportunity to contribute to a high-impact, evidence-based programme APPLY ASAP: Please apply today, the charity is keen to interview and hire quickly, due to the programme timelines. A short notice period (up to 1 month) is highly desirable. Apply today for the full job pack and more information! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 09, 2026
Full time
Harris Hill is supporting a leading national charity seeking a Kinship Navigator to deliver intensive, one-to-one support to family and friend carers raising children in challenging circumstances. This is a unique opportunity to be part of an innovative, research-led programme designed to improve outcomes for vulnerable families. You ll work directly in the Oxfordshire community and in family homes, supporting kinship carers to navigate complex systems including social care, education and health. Key responsibilities: Provide tailored 1:1 support to a caseload of families over a structured 6-month programme Complete needs assessments, support plans and regular reviews Facilitate local peer support groups Work closely with local authorities and partner agencies Maintain accurate case records and contribute to programme evaluation About you (essential): Experience supporting vulnerable families or carers in a community or statutory setting (Knowledge of policy, guidance and support available for Kinship carers highly desirable) Strong case management and organisational skills Ability to maintain high-quality case records and accurate data collection is critical Confident working with multi-agency professionals Knowledge of safeguarding and trauma-informed approaches Able to build trust and manage a varied caseload Professional, empathetic and resilient when supporting families. What s on offer: Based in Oxfordshire (community-based with some remote working) Co-located within local authority hubs and spaces with some remote working and frequent community and home visits, and occasional travel to head office in London. 14 month Fixed Term contract (until to August 2027) 28 hours per week (4 days a week) (0.8FTE) £29,000 FTE (£23,200 pro-rata) Generous annual leave + bank holidays (pro rata) Strong training and development support Opportunity to contribute to a high-impact, evidence-based programme APPLY ASAP: Please apply today, the charity is keen to interview and hire quickly, due to the programme timelines. A short notice period (up to 1 month) is highly desirable. Apply today for the full job pack and more information! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with learning disabilities and other support needs. The support we offer is tailored to the individual client's needs and wants, whilst encouraging independence and community engagement. This role will be based at our registered care service in Witham, Essex where we support 6 wonderful individuals. As a successful candidate, you will receive a full local and corporate induction and complete the Care Certificate. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have access to ongoing professional development from our training offices in London and Reading, and the opportunity to discuss your training and development needs during regular supervision and appraisal meetings. We are looking for calm, resourceful individuals who are highly motivated, hardworking, and keen to support people with disabilities in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will (alongside members of the person's circle of support) empower individuals to be happy, healthy, and successful in achieving their life goals. You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as outdoor pursuits, creative arts and culinary skills to name but a few. You will be required to work in a flexible manner, on a roster basis, which will include evenings and weekends as needed. Previous experience and a drivers license, whilst desirable, is not necessary - what we need most from you is gumption and a can-do attitude. Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Vacancy Reference Number: 91301 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Apr 09, 2026
Full time
Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with learning disabilities and other support needs. The support we offer is tailored to the individual client's needs and wants, whilst encouraging independence and community engagement. This role will be based at our registered care service in Witham, Essex where we support 6 wonderful individuals. As a successful candidate, you will receive a full local and corporate induction and complete the Care Certificate. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have access to ongoing professional development from our training offices in London and Reading, and the opportunity to discuss your training and development needs during regular supervision and appraisal meetings. We are looking for calm, resourceful individuals who are highly motivated, hardworking, and keen to support people with disabilities in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will (alongside members of the person's circle of support) empower individuals to be happy, healthy, and successful in achieving their life goals. You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as outdoor pursuits, creative arts and culinary skills to name but a few. You will be required to work in a flexible manner, on a roster basis, which will include evenings and weekends as needed. Previous experience and a drivers license, whilst desirable, is not necessary - what we need most from you is gumption and a can-do attitude. Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Vacancy Reference Number: 91301 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Residential Support Worker - Children's Residential Care Location: Bala, Gwynedd Full UK manual driving licence required Full-Time permanent role - with great work/life balance 3-Month rota planned in advance Sleep-ins included £500 Welcome Bonus £1,000 Refer a Friend Scheme Extraordinary Days Every Day We welcome applicants with and without experience and from backgrounds such as education, youth work, childcare, healthcare, social care, learning disabilities, SEN and community services Are you looking for a full-time residential support worker job in Bala that offers stability, structure, and a genuine work-life balance? Join Branas Isaf Children's Services, part of the CareTech Group, and help create Extraordinary Days Every Day for children and young people who need it most. We are recruiting full-time Residential Support Workers to support children and young people with emotional and behavioural needs in a therapeutic residential setting. Whether you're experienced or new to care, if you share our values, we'll provide all the training and support you need to succeed. About the Role As a Residential Support Worker, you will: Provide emotional and practical support to children and young people with complex needs Work as part of a therapeutic care team, alongside education and clinical professionals Support young people to build independence, confidence, and life skills Help create a safe, structured, and nurturing home environment Take part in meaningful activities that promote positive outcomes and development This is a full-time role, with sleep-ins included and a 3-month rota issued in advance, allowing you to plan your life outside of work with confidence. Full-time permanent position -Includes evenings, weekends, and sleep-ins Designed to support a healthy work-life balance New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. What We're Looking For We welcome applicants from all backgrounds. You don't need previous experience in residential childcare - we value transferable skills from roles such as: Care or support work Education or teaching assistant roles Youth work Customer service or people-focused roles. .Key qualities include: Empathy, resilience, and patience Strong communication and teamwork skills A positive, proactive attitude A genuine desire to support vulnerable children Essential Requirements Full UK manual driving licence Willingness to work unsociable hours, including sleep-ins Commitment to full-time employment. Why Join Branas Isaf? 3-month rota provided in advance Sleep-ins included Rural location in Bala, North Wales Competitive salary with enhanced rates for qualified staff £500 Welcome Bonus £1,000 Refer a Friend Scheme Fully funded QCF Level 3 Diploma in Residential Childcare Paid induction and specialist therapeutic training Ongoing professional development and CPD (100+ free online courses) Free meals during shifts Paid enhanced DBS check Free on-site parking Company vehicle available during shifts Pension scheme Annual employee awards and recognition events Access to CareTech Foundation grants for family and friends Supportive, award-winning UK care provider. About Branas Isaf & CareTech Branas Isaf is part of the CareTech Group, one of the UK's leading providers of specialist social care. With over 25 years' experience in therapeutic residential childcare, we support children with emotional and behavioural challenges to heal, grow, and reach their full potential. Your Next Step This isn't just a job - it's a career where you can change lives every day. Apply today and become a Residential Support Worker in Bala. Safeguarding Statement CareTech is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to an enhanced DBS check and satisfactory references covering the past two years and any roles involving vulnerable groups.
Apr 09, 2026
Full time
Residential Support Worker - Children's Residential Care Location: Bala, Gwynedd Full UK manual driving licence required Full-Time permanent role - with great work/life balance 3-Month rota planned in advance Sleep-ins included £500 Welcome Bonus £1,000 Refer a Friend Scheme Extraordinary Days Every Day We welcome applicants with and without experience and from backgrounds such as education, youth work, childcare, healthcare, social care, learning disabilities, SEN and community services Are you looking for a full-time residential support worker job in Bala that offers stability, structure, and a genuine work-life balance? Join Branas Isaf Children's Services, part of the CareTech Group, and help create Extraordinary Days Every Day for children and young people who need it most. We are recruiting full-time Residential Support Workers to support children and young people with emotional and behavioural needs in a therapeutic residential setting. Whether you're experienced or new to care, if you share our values, we'll provide all the training and support you need to succeed. About the Role As a Residential Support Worker, you will: Provide emotional and practical support to children and young people with complex needs Work as part of a therapeutic care team, alongside education and clinical professionals Support young people to build independence, confidence, and life skills Help create a safe, structured, and nurturing home environment Take part in meaningful activities that promote positive outcomes and development This is a full-time role, with sleep-ins included and a 3-month rota issued in advance, allowing you to plan your life outside of work with confidence. Full-time permanent position -Includes evenings, weekends, and sleep-ins Designed to support a healthy work-life balance New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. What We're Looking For We welcome applicants from all backgrounds. You don't need previous experience in residential childcare - we value transferable skills from roles such as: Care or support work Education or teaching assistant roles Youth work Customer service or people-focused roles. .Key qualities include: Empathy, resilience, and patience Strong communication and teamwork skills A positive, proactive attitude A genuine desire to support vulnerable children Essential Requirements Full UK manual driving licence Willingness to work unsociable hours, including sleep-ins Commitment to full-time employment. Why Join Branas Isaf? 3-month rota provided in advance Sleep-ins included Rural location in Bala, North Wales Competitive salary with enhanced rates for qualified staff £500 Welcome Bonus £1,000 Refer a Friend Scheme Fully funded QCF Level 3 Diploma in Residential Childcare Paid induction and specialist therapeutic training Ongoing professional development and CPD (100+ free online courses) Free meals during shifts Paid enhanced DBS check Free on-site parking Company vehicle available during shifts Pension scheme Annual employee awards and recognition events Access to CareTech Foundation grants for family and friends Supportive, award-winning UK care provider. About Branas Isaf & CareTech Branas Isaf is part of the CareTech Group, one of the UK's leading providers of specialist social care. With over 25 years' experience in therapeutic residential childcare, we support children with emotional and behavioural challenges to heal, grow, and reach their full potential. Your Next Step This isn't just a job - it's a career where you can change lives every day. Apply today and become a Residential Support Worker in Bala. Safeguarding Statement CareTech is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to an enhanced DBS check and satisfactory references covering the past two years and any roles involving vulnerable groups.
Principal Social Worker (Children's) Progress Your Career. Stay in Practice. Lead Without Leaving What You Love. A rare opportunity for genuine career progression without moving into management - our Principal Social Worker role offers a Team Manager salary while keeping you at the heart of direct practice. The Service and Team Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. Please read the role profile for the full details of this role attached below in this advert What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Apr 09, 2026
Full time
Principal Social Worker (Children's) Progress Your Career. Stay in Practice. Lead Without Leaving What You Love. A rare opportunity for genuine career progression without moving into management - our Principal Social Worker role offers a Team Manager salary while keeping you at the heart of direct practice. The Service and Team Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. Please read the role profile for the full details of this role attached below in this advert What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Generous Giving Adviser Are you passionate about nurturing a culture of generosity within the Church? Do you enjoy helping churches flourish in their ministry by strengthening stewardship and giving? The Diocese is seeking a Generous Giving Adviser to join the Parish Support Team and assist parishes on their "Journey of Generosity". Position: Generous Giving Adviser Location: Hove/Hybrid Salary: £38,600 per annum Hours: 37.5 hours per week Contract: 3 years fixed term Closing Date: 23rd April 2026. Interview Date: Hove on Friday 8th May 2026. About the Role As Generous Giving Adviser, you will inspire, equip and encourage clergy, PCCs and parish leaders to embed stewardship and generosity into the heart of church life. You'll provide practical advice, deliver workshops, give presentations on generosity, and help churches make the most of tools such as the Parish Giving Scheme, Cornerstone and digital giving mechanisms. Key Responsibilities Advising clergy, PCCs and parish teams on stewardship, generosity and fundraising. Preaching, teaching and/or presenting on generosity in church services and meetings. Supporting the rollout of diocesan and national generosity programmes. Delivering training, workshops and roadshows. Encouraging the use of digital and traditional giving tools including the Parish Giving Scheme. About You - You will be: An excellent communicator who is able to motivate and inspire. Confident preparing and delivering presentations, workshops and training. Organised, proactive and able to manage varied workload. Skilled in building strong relationships across church contexts A practising Christian - Genuine Occupational Requirement under the Equality Act 2010. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What is on offer: Flexi-time and the opportunity to apply to use the DBF's remote working policy to work from home for part of the week. 28 days of annual leave, plus bank holidays and two privilege days per year. Membership of the Church Worker's Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. Employee Assistance Programme with access to GP appointments, counselling and financial and legal support. Free parking, and the ride to work scheme and development opportunities. Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. You may have experience in areas such as Church Partnerships, Church Relationships, Fundraising, Fundraiser, Fundraising Coordinator. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 09, 2026
Full time
Generous Giving Adviser Are you passionate about nurturing a culture of generosity within the Church? Do you enjoy helping churches flourish in their ministry by strengthening stewardship and giving? The Diocese is seeking a Generous Giving Adviser to join the Parish Support Team and assist parishes on their "Journey of Generosity". Position: Generous Giving Adviser Location: Hove/Hybrid Salary: £38,600 per annum Hours: 37.5 hours per week Contract: 3 years fixed term Closing Date: 23rd April 2026. Interview Date: Hove on Friday 8th May 2026. About the Role As Generous Giving Adviser, you will inspire, equip and encourage clergy, PCCs and parish leaders to embed stewardship and generosity into the heart of church life. You'll provide practical advice, deliver workshops, give presentations on generosity, and help churches make the most of tools such as the Parish Giving Scheme, Cornerstone and digital giving mechanisms. Key Responsibilities Advising clergy, PCCs and parish teams on stewardship, generosity and fundraising. Preaching, teaching and/or presenting on generosity in church services and meetings. Supporting the rollout of diocesan and national generosity programmes. Delivering training, workshops and roadshows. Encouraging the use of digital and traditional giving tools including the Parish Giving Scheme. About You - You will be: An excellent communicator who is able to motivate and inspire. Confident preparing and delivering presentations, workshops and training. Organised, proactive and able to manage varied workload. Skilled in building strong relationships across church contexts A practising Christian - Genuine Occupational Requirement under the Equality Act 2010. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What is on offer: Flexi-time and the opportunity to apply to use the DBF's remote working policy to work from home for part of the week. 28 days of annual leave, plus bank holidays and two privilege days per year. Membership of the Church Worker's Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. Employee Assistance Programme with access to GP appointments, counselling and financial and legal support. Free parking, and the ride to work scheme and development opportunities. Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. You may have experience in areas such as Church Partnerships, Church Relationships, Fundraising, Fundraiser, Fundraising Coordinator. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
MALE SUPPORT WORKERS WHETHER YOU'RE EXPERIENCED OR NEW TO CARE - YOU BELONG HERE. £13.03 per hour - 37.5 hours per week Location: Deal, Kent At CareTech, we know great support workers aren't all the same. Some bring years of experience.Others bring the right values and the drive to learn. What matters most is your commitment to making a real difference. About the Role As a Support Worker at CareTech, you'll support adults with learning disabilities, mental health needs, and challenging behaviour to live as independently as possible. You'll deliver high-quality, person-centred support that promotes dignity, choice, and wellbeing. Your role will include: Supporting daily living, personal care, and meal preparation Providing one-to-one, tailored support Encouraging independence, life skills, and social inclusion Supporting emotional wellbeing and positive outcomes Working as part of a professional, dedicated team This role can be challenging at times - but it is deeply rewarding. Every day, your work helps change lives. New to Care? Experienced? We've Got You. If you're new to care, we provide full training, ongoing support, and the opportunity to gain recognised qualifications while you work. If you're experienced, we offer progression, development, and the chance to grow your career within a well-established organisation that values your expertise. Why Join CareTech? Full training and continuous professional development Support to achieve Level 3 Health and Social Care qualifications Clear career progression and internal promotion opportunities A strong focus on safeguarding, quality, and wellbeing A supportive team and professional working environment A role with genuine purpose and impact Who We're Looking For Compassionate, reliable, and motivated people Experienced support workers or those new to care People who can stay calm under pressure Confident communicators who work well alone or as part of a team Individuals passionate about supporting vulnerable adults If you're looking for more than just a job, and want a career where your work truly matters, join CareTech and make a difference every day About CareTech Established in 1993, CareTech Community Services operates over 250 services nationwide, supporting people with autism, learning disabilities, mental health conditions, and complex needs. We are committed to delivering the highest standards of care and creating opportunities for independence. All applicants will be subject to satisfactory references and DBS checks.CareTech is proud to be a Disability Confident Leader.Some roles may require male or female applicants only, in line with the Equality
Apr 09, 2026
Full time
MALE SUPPORT WORKERS WHETHER YOU'RE EXPERIENCED OR NEW TO CARE - YOU BELONG HERE. £13.03 per hour - 37.5 hours per week Location: Deal, Kent At CareTech, we know great support workers aren't all the same. Some bring years of experience.Others bring the right values and the drive to learn. What matters most is your commitment to making a real difference. About the Role As a Support Worker at CareTech, you'll support adults with learning disabilities, mental health needs, and challenging behaviour to live as independently as possible. You'll deliver high-quality, person-centred support that promotes dignity, choice, and wellbeing. Your role will include: Supporting daily living, personal care, and meal preparation Providing one-to-one, tailored support Encouraging independence, life skills, and social inclusion Supporting emotional wellbeing and positive outcomes Working as part of a professional, dedicated team This role can be challenging at times - but it is deeply rewarding. Every day, your work helps change lives. New to Care? Experienced? We've Got You. If you're new to care, we provide full training, ongoing support, and the opportunity to gain recognised qualifications while you work. If you're experienced, we offer progression, development, and the chance to grow your career within a well-established organisation that values your expertise. Why Join CareTech? Full training and continuous professional development Support to achieve Level 3 Health and Social Care qualifications Clear career progression and internal promotion opportunities A strong focus on safeguarding, quality, and wellbeing A supportive team and professional working environment A role with genuine purpose and impact Who We're Looking For Compassionate, reliable, and motivated people Experienced support workers or those new to care People who can stay calm under pressure Confident communicators who work well alone or as part of a team Individuals passionate about supporting vulnerable adults If you're looking for more than just a job, and want a career where your work truly matters, join CareTech and make a difference every day About CareTech Established in 1993, CareTech Community Services operates over 250 services nationwide, supporting people with autism, learning disabilities, mental health conditions, and complex needs. We are committed to delivering the highest standards of care and creating opportunities for independence. All applicants will be subject to satisfactory references and DBS checks.CareTech is proud to be a Disability Confident Leader.Some roles may require male or female applicants only, in line with the Equality
A leading recruitment agency is seeking a dedicated Recovery Worker for their substance misuse service in Lewisham. This full-time, ongoing locum position pays £20 per hour and involves supporting adults affected by drug and alcohol misuse. The successful candidate will deliver evidence-based interventions and collaborate with health professionals to promote positive outcomes in the community. A strong background in supporting Opiate Substitute Treatment clients is essential, along with excellent communication skills. Join a vibrant team dedicated to improving lives.
Apr 08, 2026
Full time
A leading recruitment agency is seeking a dedicated Recovery Worker for their substance misuse service in Lewisham. This full-time, ongoing locum position pays £20 per hour and involves supporting adults affected by drug and alcohol misuse. The successful candidate will deliver evidence-based interventions and collaborate with health professionals to promote positive outcomes in the community. A strong background in supporting Opiate Substitute Treatment clients is essential, along with excellent communication skills. Join a vibrant team dedicated to improving lives.
Harris Hill is delighted to be partnering with a membership organisation in their search for a Caseworker on a 12-month FTC. Location: Cannon Street (3 days office /2 day remote) Contract: 12 months commencing May 2026. 21-28 hours. Salary: £36,000-£38,000 pa pro rata Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance. This organisation has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship - helping them find stability and hope during difficult times. You'll join a warm, motivated team of eight colleagues who are passionate about making a difference. About You You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently. Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care. Key Responsibilities • Assess applications against eligibility criteria and grant-making policies • Conduct needs assessments via phone/video calls and review ongoing cases • Analyse financial information and make recommendations for support • Prepare reports and recommendations for Grants Committee consideration • Provide guidance on benefits, housing, debt, employment, and other support • Signpost beneficiaries to relevant organisations and partner services • Maintain detailed, accurate records and ensure data confidentiality • Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards Essential Skills & Experience • Experience as a Caseworker or Grants Officer supporting individuals • Up-to-date knowledge of UK state benefits • Understanding of financial hardship and relevant support services • Ability to manage complex caseloads and adapt to changing priorities • Strong digital skills, including Microsoft 365 and case management systems • Excellent communication, written, interpersonal, and analytical skills • Empathy, high emotional intelligence, and sound decision-making • Team player with attention to detail and accuracy Join this small, friendly team and make an impact where it truly matters - supporting people when they need it most. For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 08, 2026
Full time
Harris Hill is delighted to be partnering with a membership organisation in their search for a Caseworker on a 12-month FTC. Location: Cannon Street (3 days office /2 day remote) Contract: 12 months commencing May 2026. 21-28 hours. Salary: £36,000-£38,000 pa pro rata Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance. This organisation has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship - helping them find stability and hope during difficult times. You'll join a warm, motivated team of eight colleagues who are passionate about making a difference. About You You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently. Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care. Key Responsibilities • Assess applications against eligibility criteria and grant-making policies • Conduct needs assessments via phone/video calls and review ongoing cases • Analyse financial information and make recommendations for support • Prepare reports and recommendations for Grants Committee consideration • Provide guidance on benefits, housing, debt, employment, and other support • Signpost beneficiaries to relevant organisations and partner services • Maintain detailed, accurate records and ensure data confidentiality • Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards Essential Skills & Experience • Experience as a Caseworker or Grants Officer supporting individuals • Up-to-date knowledge of UK state benefits • Understanding of financial hardship and relevant support services • Ability to manage complex caseloads and adapt to changing priorities • Strong digital skills, including Microsoft 365 and case management systems • Excellent communication, written, interpersonal, and analytical skills • Empathy, high emotional intelligence, and sound decision-making • Team player with attention to detail and accuracy Join this small, friendly team and make an impact where it truly matters - supporting people when they need it most. For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Cornwall. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11361 Stroke Support Coordinator Location: Home-based, North/East Cornwall. However, Frequent travel will be required as part of this role (to include team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £19,400 per annum (FTE £28,300 per annum) Contract: This is a fixed-term contract until 31 March 2027. Services are contracted and there is currently funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: 23 April and 24 April 2026 The Role The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across Cornwall to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 08, 2026
Full time
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Cornwall. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11361 Stroke Support Coordinator Location: Home-based, North/East Cornwall. However, Frequent travel will be required as part of this role (to include team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £19,400 per annum (FTE £28,300 per annum) Contract: This is a fixed-term contract until 31 March 2027. Services are contracted and there is currently funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: 23 April and 24 April 2026 The Role The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across Cornwall to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Stockport. Position: S11359 Stroke Support Coordinator Location: Homebased, Stockport. However frequent travel will be required as part of this role (Will include team meetings, other work-related meetings and home visits) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,340.58 per annum) Contract: Fixed Term Contract until end of March 2027. Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Sunday 19 April Interview Date: To be confirmed The Role We're looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join the Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke. The service operates in fast-paced, person-centred environment, where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals. Key responsibilities will include: Work as part of a team to plan and deliver engaging peer support and communication groups Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage) Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes Deliver Stroke Reviews at six months post-stroke About You You will have: Excellent IT skills and an ability to maintain accurate records An affinity with the values of the Association A flexible approach and an ability to effectively manage a caseload A proven record of working with a person-centred approach This role requires extensive travel across the Stockport area, visiting people in their homes and community settings. Candidates must be able to demonstrate how they can meet this requirement. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 08, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Stockport. Position: S11359 Stroke Support Coordinator Location: Homebased, Stockport. However frequent travel will be required as part of this role (Will include team meetings, other work-related meetings and home visits) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,340.58 per annum) Contract: Fixed Term Contract until end of March 2027. Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Sunday 19 April Interview Date: To be confirmed The Role We're looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join the Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke. The service operates in fast-paced, person-centred environment, where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals. Key responsibilities will include: Work as part of a team to plan and deliver engaging peer support and communication groups Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage) Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes Deliver Stroke Reviews at six months post-stroke About You You will have: Excellent IT skills and an ability to maintain accurate records An affinity with the values of the Association A flexible approach and an ability to effectively manage a caseload A proven record of working with a person-centred approach This role requires extensive travel across the Stockport area, visiting people in their homes and community settings. Candidates must be able to demonstrate how they can meet this requirement. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Plymouth. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11346 Stroke Support Coordinator Location: Home-based, Plymouth UK. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: This is a fixed-term contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across Plymouth to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 08, 2026
Full time
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Plymouth. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11346 Stroke Support Coordinator Location: Home-based, Plymouth UK. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: This is a fixed-term contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across Plymouth to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire. Position: S11360 Stroke Support Coordinator Location: Homebased, Reading and Wokingham. However, extensive travel will be required as part of this role (May include team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £19,400 per annum - FTE circa £28,340.58 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance to where you live) Contract: Permanent. Services are contracted and there is currently funding for this contract until March 2031. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. You will have excellent IT skills and demonstrate a flexible approach to your role. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 08, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire. Position: S11360 Stroke Support Coordinator Location: Homebased, Reading and Wokingham. However, extensive travel will be required as part of this role (May include team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £19,400 per annum - FTE circa £28,340.58 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance to where you live) Contract: Permanent. Services are contracted and there is currently funding for this contract until March 2031. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. You will have excellent IT skills and demonstrate a flexible approach to your role. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Domiciliary Care Coordinator Location: Gloucestershire Start Date: ASAP Salary: £28,000 £34,000 per annum (depending on experience) Job Type: Full-time, Permanent About Verity Healthcare Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes. Due to continued growth, we are looking for an organised, compassionate, and proactive care coordinator to join our team. The Role As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards. This is a fast-paced, office-based role that requires excellent organisation, communication, and problem-solving skills. Key Responsibilities Creating and managing staff rotas using care scheduling systems Allocating care workers to service users based on needs and location Responding to staff absences and arranging emergency cover Liaising with service users, families, and care staff daily Monitoring care delivery to ensure high standards are maintained Updating care plans and maintaining accurate records Supporting the Care Manager with compliance and CQC requirements Conducting spot checks, supervisions, and field support when required Handling incoming calls, queries, and concerns professionally Ensuring continuity of care for all service users Skills & Experience Required Previous experience in a domiciliary care setting (essential) Experience in care coordination or scheduling (desirable) Strong understanding of CQC regulations and care standards Excellent organisational and time-management skills Ability to work under pressure and solve problems quickly Good IT skills and experience with care management systems Excellent communication and interpersonal skills Full UK driving licence (desirable) What We Offer Supportive and friendly working environment Ongoing training and professional development Career progression opportunities Pension scheme Employee Assistance Programme Paid training and CPD Why Join Verity Healthcare? You will be joining a team that values kindness, accountability, excellence, and passion . Your work will directly impact the quality of care our service users receive every day. Safer Recruitment & Equal Opportunities All successful applicants will be subject to: Enhanced DBS check Right to work verification Reference and qualification checks Verity Healthcare is proud to be an equal opportunity employer. How to Apply Please apply with your CV and a short cover letter outlining your experience in domiciliary care and coordination We are committed to equality, diversity and inclusion and welcome applications from all sections of the community. As part of our commitment to the Disability Confident scheme, we actively encourage applications from individuals with disabilities and long-term conditions. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.
Apr 08, 2026
Full time
Domiciliary Care Coordinator Location: Gloucestershire Start Date: ASAP Salary: £28,000 £34,000 per annum (depending on experience) Job Type: Full-time, Permanent About Verity Healthcare Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes. Due to continued growth, we are looking for an organised, compassionate, and proactive care coordinator to join our team. The Role As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards. This is a fast-paced, office-based role that requires excellent organisation, communication, and problem-solving skills. Key Responsibilities Creating and managing staff rotas using care scheduling systems Allocating care workers to service users based on needs and location Responding to staff absences and arranging emergency cover Liaising with service users, families, and care staff daily Monitoring care delivery to ensure high standards are maintained Updating care plans and maintaining accurate records Supporting the Care Manager with compliance and CQC requirements Conducting spot checks, supervisions, and field support when required Handling incoming calls, queries, and concerns professionally Ensuring continuity of care for all service users Skills & Experience Required Previous experience in a domiciliary care setting (essential) Experience in care coordination or scheduling (desirable) Strong understanding of CQC regulations and care standards Excellent organisational and time-management skills Ability to work under pressure and solve problems quickly Good IT skills and experience with care management systems Excellent communication and interpersonal skills Full UK driving licence (desirable) What We Offer Supportive and friendly working environment Ongoing training and professional development Career progression opportunities Pension scheme Employee Assistance Programme Paid training and CPD Why Join Verity Healthcare? You will be joining a team that values kindness, accountability, excellence, and passion . Your work will directly impact the quality of care our service users receive every day. Safer Recruitment & Equal Opportunities All successful applicants will be subject to: Enhanced DBS check Right to work verification Reference and qualification checks Verity Healthcare is proud to be an equal opportunity employer. How to Apply Please apply with your CV and a short cover letter outlining your experience in domiciliary care and coordination We are committed to equality, diversity and inclusion and welcome applications from all sections of the community. As part of our commitment to the Disability Confident scheme, we actively encourage applications from individuals with disabilities and long-term conditions. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.
Are you passionate about making a positive difference in the lives of children and young people? Do you have the leadership skills to inspire a dedicated team to provide outstanding care and support? If so, we want to hear from you! We are seeking a dynamic and compassionate Residential Team Leader to join our Children's Services team. This is a fantastic opportunity to lead by example, ensuring that vulnerable children receive the care, guidance, and stability they need to thrive. About the Role:As a Residential Team Leader, you will be responsible for the day-to-day management of the residential home, supporting a team of care staff to deliver high-quality care to children and young people. You will play a pivotal role in promoting a safe, nurturing, and supportive environment where every child feels valued and empowered. Key Responsibilities: Lead, motivate, and manage a team of Residential Support Workers. Ensure the home operates in compliance with relevant legislation, policies, and procedures. Promote a child-centred approach, focusing on the welfare, development, and safety of each child. Support children in achieving their personal goals and help them develop essential life skills. Oversee the planning and delivery of individual care plans. Manage staff rotas, ensuring adequate staffing levels at all times. Conduct regular supervisions, appraisals, and training sessions for the team. Handle safeguarding concerns and ensure all incidents are appropriately recorded and reported. Build positive relationships with external agencies, families, and the local community. About You: We are looking for a resilient, empathetic, and proactive individual who has experience working in residential childcare and is ready to take the next step in their career. The ideal candidate will possess: Level 3 Diploma in Residential Childcare (or equivalent). Previous experience in a supervisory or leadership role within children's residential services. A strong understanding of safeguarding and child protection policies. Excellent communication and interpersonal skills. The ability to remain calm under pressure and handle challenging situations effectively. A full UK driving licence. New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Why Join Us? Competitive salary and benefits package. Comprehensive training and development opportunities. Career progression within a supportive and inclusive organisation.
Apr 08, 2026
Full time
Are you passionate about making a positive difference in the lives of children and young people? Do you have the leadership skills to inspire a dedicated team to provide outstanding care and support? If so, we want to hear from you! We are seeking a dynamic and compassionate Residential Team Leader to join our Children's Services team. This is a fantastic opportunity to lead by example, ensuring that vulnerable children receive the care, guidance, and stability they need to thrive. About the Role:As a Residential Team Leader, you will be responsible for the day-to-day management of the residential home, supporting a team of care staff to deliver high-quality care to children and young people. You will play a pivotal role in promoting a safe, nurturing, and supportive environment where every child feels valued and empowered. Key Responsibilities: Lead, motivate, and manage a team of Residential Support Workers. Ensure the home operates in compliance with relevant legislation, policies, and procedures. Promote a child-centred approach, focusing on the welfare, development, and safety of each child. Support children in achieving their personal goals and help them develop essential life skills. Oversee the planning and delivery of individual care plans. Manage staff rotas, ensuring adequate staffing levels at all times. Conduct regular supervisions, appraisals, and training sessions for the team. Handle safeguarding concerns and ensure all incidents are appropriately recorded and reported. Build positive relationships with external agencies, families, and the local community. About You: We are looking for a resilient, empathetic, and proactive individual who has experience working in residential childcare and is ready to take the next step in their career. The ideal candidate will possess: Level 3 Diploma in Residential Childcare (or equivalent). Previous experience in a supervisory or leadership role within children's residential services. A strong understanding of safeguarding and child protection policies. Excellent communication and interpersonal skills. The ability to remain calm under pressure and handle challenging situations effectively. A full UK driving licence. New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Why Join Us? Competitive salary and benefits package. Comprehensive training and development opportunities. Career progression within a supportive and inclusive organisation.
Develop & grow with us as a Care Assistant with Alina Homecare Brighton. Make a difference to the lives of local people living in Brighton and surrounding areas. Bring your caring and compassionate attitude to our fantastic Team. As an Alina Homecare Care Assistant, you'll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self worth. Every day is different! You'll help with Companionship - being a friendly face & preventing loneliness Personal Care - all aspects of personal hygiene Medication - collecting prescriptions & providing reminders Mealtimes - preparing tasty meals Housekeeping - keeping their home just the way they like it Mobility - help with getting around You'll enjoy Flexible & guaranteed hours - including full & part time hours Competitive pay rates - earn up to £14.75 24/7 wellbeing support - nurturing your mental health Exclusive staff discounts - big deals on top brands Self development - career opportunities if you want Local work & paid mileage -short commutes helping local people (Mileage paid every two weeks) Paid holiday & training - to support your career Enhanced pay - for weekends & bank holidays Pension - to help prepare for your future Refer-a-Friend scheme - earn £250 for every friend that starts with us T&Cs apply You'll need Strong communication & interpersonal skills Patience, compassion & a positive attitude at all times A responsible, dedicated & flexible approach to your work A driving licence & access to a vehicle You'll receive advanced training from our exclusive Alina Homecare Academy where you'll learn how to deliver our high standards of quality care so previous experience or qualifications aren't required All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. Apply now to be a part of our fantastic Team and make the 'Alina Difference' through our focus on quality and compassion! Care Assistant / Care Worker / Carer / HCA / Community Care Worker / Domiciliary Care Worker / Health Care Assistant / Homecare Support Worker Please visit our website to view our privacy policy
Apr 08, 2026
Full time
Develop & grow with us as a Care Assistant with Alina Homecare Brighton. Make a difference to the lives of local people living in Brighton and surrounding areas. Bring your caring and compassionate attitude to our fantastic Team. As an Alina Homecare Care Assistant, you'll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self worth. Every day is different! You'll help with Companionship - being a friendly face & preventing loneliness Personal Care - all aspects of personal hygiene Medication - collecting prescriptions & providing reminders Mealtimes - preparing tasty meals Housekeeping - keeping their home just the way they like it Mobility - help with getting around You'll enjoy Flexible & guaranteed hours - including full & part time hours Competitive pay rates - earn up to £14.75 24/7 wellbeing support - nurturing your mental health Exclusive staff discounts - big deals on top brands Self development - career opportunities if you want Local work & paid mileage -short commutes helping local people (Mileage paid every two weeks) Paid holiday & training - to support your career Enhanced pay - for weekends & bank holidays Pension - to help prepare for your future Refer-a-Friend scheme - earn £250 for every friend that starts with us T&Cs apply You'll need Strong communication & interpersonal skills Patience, compassion & a positive attitude at all times A responsible, dedicated & flexible approach to your work A driving licence & access to a vehicle You'll receive advanced training from our exclusive Alina Homecare Academy where you'll learn how to deliver our high standards of quality care so previous experience or qualifications aren't required All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. Apply now to be a part of our fantastic Team and make the 'Alina Difference' through our focus on quality and compassion! Care Assistant / Care Worker / Carer / HCA / Community Care Worker / Domiciliary Care Worker / Health Care Assistant / Homecare Support Worker Please visit our website to view our privacy policy
Job description The AICS Group specialises in providing community-based rehabilitation and support to clients who have a brain injury. AICS Group is on the search for a Russian Speaking Female Support Worker to work with our male client who lives in Croydon . This role provides immense job satisfaction within a busy and varied environment, working with a range of health and social care professionals. ABOUT THE ROLE Client: Our client is female in her 40 s, who has a brain injury since in few years. Support Worker should be able to give full support in regaining our clients physical and positive needs. The shift pattern is from: 12hr PERSON SPECIFICATION Essential Skills: Driver is preferrable. Minimum 1 year of experience in health and social care, preferably with adults or children who have a brain injury, Basic understanding of cognitive and physical impairment. Demonstrate ability to relate respectfully to people with physical disabilities. Good verbal and written communication skills, ability to liaise with other professionals daily, ability to take a person-centred approach, experience in medication administration, personal care and manual handling. Ability to think outside the box, provide ongoing activities, learning and support to client in the home and in the community. Desirable Skills: Experience of providing care to people living in the community Rewards what you get in addition: Flexible working days Full time and part-time roles Competitive pay rates Mandatory Training (T&C), Brain Injury Training We offer training based on clients need and requirements. Equality Act Gender is a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment. Job Types: Full-time, Part-time, Permanent Pay: £14.00-£16.00 per hour Benefits: Company pension Employee discount Referral programme Physical Setting: Care home Homecare Shift: Day shif Work days: Monday to Friday Education: GCSE or equivalent (preferred) Language: Russian (required) Work Location: In person
Apr 08, 2026
Full time
Job description The AICS Group specialises in providing community-based rehabilitation and support to clients who have a brain injury. AICS Group is on the search for a Russian Speaking Female Support Worker to work with our male client who lives in Croydon . This role provides immense job satisfaction within a busy and varied environment, working with a range of health and social care professionals. ABOUT THE ROLE Client: Our client is female in her 40 s, who has a brain injury since in few years. Support Worker should be able to give full support in regaining our clients physical and positive needs. The shift pattern is from: 12hr PERSON SPECIFICATION Essential Skills: Driver is preferrable. Minimum 1 year of experience in health and social care, preferably with adults or children who have a brain injury, Basic understanding of cognitive and physical impairment. Demonstrate ability to relate respectfully to people with physical disabilities. Good verbal and written communication skills, ability to liaise with other professionals daily, ability to take a person-centred approach, experience in medication administration, personal care and manual handling. Ability to think outside the box, provide ongoing activities, learning and support to client in the home and in the community. Desirable Skills: Experience of providing care to people living in the community Rewards what you get in addition: Flexible working days Full time and part-time roles Competitive pay rates Mandatory Training (T&C), Brain Injury Training We offer training based on clients need and requirements. Equality Act Gender is a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment. Job Types: Full-time, Part-time, Permanent Pay: £14.00-£16.00 per hour Benefits: Company pension Employee discount Referral programme Physical Setting: Care home Homecare Shift: Day shif Work days: Monday to Friday Education: GCSE or equivalent (preferred) Language: Russian (required) Work Location: In person
Blue Light Card. Individually great, together unstoppable The Role and the Team At Blue Light Card, we're opening up multiple opportunities for Full Stack Engineers to join our growing Engineering team. We're committed to building meaningful digital experiences that support millions of frontline workers across the UK. Following our recent replatforming, we've created space for new ideas, greenfield development, and opportunities for engineers who want to genuinely influence the products they build. You'll work within an agile, supportive squad where collaboration is key. Our teams partner closely with Product, Design, and Data to deliver features that enhance personalisation, engagement, and the overall member experience, while giving you room to grow, experiment, and take ownership. What You'll Do Develop high-quality applications across our modern full-stack environment Build new features using React, Next.js, TypeScript, and AWS serverless technologies Contribute to maintaining strong engineering standards, testing practices, and clean code Work collaboratively with Product & Design to refine requirements and deliver predictably Help monitor production systems, resolve issues, and contribute to continuous improvement Participate in agile ceremonies, bringing ideas and insights to help the team evolve Support inclusive decision-making, encouraging diverse perspectives and shared ownership Contribute to our Engineering community through knowledge-sharing and learning sessions What You'll Bring A proven ability to deliver production-ready full-stack applications using modern TypeScript, React, and backend/serverless API patterns Confidence designing, building, and deploying solutions on AWS, including hands-on use of Serverless and Infrastructure-as-Code tooling (e.g., CDK, CloudFormation, SST) Demonstrated autonomy across the full engineering lifecycle, from technical discovery and solution design through to testing, release, and operational support A track record of maintaining high engineering standards, including clean architecture, automated testing, observability, and performance optimisation Ability to break down complex technical challenges, evaluate trade-offs, and make robust engineering decisions - without needing close direction Experience contributing within cross-functional teams, effectively representing engineering considerations to Product, Design, and stakeholders Active engagement in learning and knowledge-sharing, such as pairing, mentoring moments, contributing to documentation, or leading discussions A collaborative, inclusive approach, helping shape team standards, supporting others, and contributing to a positive and high-performing squad culture Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours 35 hour working week Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. Monthly Light's Up and The Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture Group auto-enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders
Apr 08, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team At Blue Light Card, we're opening up multiple opportunities for Full Stack Engineers to join our growing Engineering team. We're committed to building meaningful digital experiences that support millions of frontline workers across the UK. Following our recent replatforming, we've created space for new ideas, greenfield development, and opportunities for engineers who want to genuinely influence the products they build. You'll work within an agile, supportive squad where collaboration is key. Our teams partner closely with Product, Design, and Data to deliver features that enhance personalisation, engagement, and the overall member experience, while giving you room to grow, experiment, and take ownership. What You'll Do Develop high-quality applications across our modern full-stack environment Build new features using React, Next.js, TypeScript, and AWS serverless technologies Contribute to maintaining strong engineering standards, testing practices, and clean code Work collaboratively with Product & Design to refine requirements and deliver predictably Help monitor production systems, resolve issues, and contribute to continuous improvement Participate in agile ceremonies, bringing ideas and insights to help the team evolve Support inclusive decision-making, encouraging diverse perspectives and shared ownership Contribute to our Engineering community through knowledge-sharing and learning sessions What You'll Bring A proven ability to deliver production-ready full-stack applications using modern TypeScript, React, and backend/serverless API patterns Confidence designing, building, and deploying solutions on AWS, including hands-on use of Serverless and Infrastructure-as-Code tooling (e.g., CDK, CloudFormation, SST) Demonstrated autonomy across the full engineering lifecycle, from technical discovery and solution design through to testing, release, and operational support A track record of maintaining high engineering standards, including clean architecture, automated testing, observability, and performance optimisation Ability to break down complex technical challenges, evaluate trade-offs, and make robust engineering decisions - without needing close direction Experience contributing within cross-functional teams, effectively representing engineering considerations to Product, Design, and stakeholders Active engagement in learning and knowledge-sharing, such as pairing, mentoring moments, contributing to documentation, or leading discussions A collaborative, inclusive approach, helping shape team standards, supporting others, and contributing to a positive and high-performing squad culture Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours 35 hour working week Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. Monthly Light's Up and The Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture Group auto-enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders
User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 08, 2026
Full time
User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.