Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Dec 10, 2025
Full time
Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Pertemps Network Group are delighted to be assisting a housing provider for a Resident Engagement Manager who will lead, coordinate, and deliver key change and project management initiatives across Housing Services to strengthen resident engagement and ensure full readiness for regulatory inspection. Working closely with the Head of Resident Involvement & Participation, the role will embed a modern, effective, and inclusive resident involvement structure ensuring residents have a strong voice and that their feedback directly shapes service improvements. Department: Housing Responsible for: Engagement Officer x3 Pay: (Apply online only) per/day (Umbrella) Key Responsibilities Project & Change Management Lead the delivery of the Resident Engagement Reset project across Housing Services, supporting new and innovative ways of working. Oversee change management activities, including reviewing and reshaping resident involvement structures and introducing informal engagement methods. Ensure all projects are delivered to agreed scope, timelines, and governance standards. Regulatory Readiness Support preparation for regulatory inspection by compiling and analysing evidence against the Social Housing Act Consumer Standards (especially Transparency, Influence & Accountability). Ensure compliance levels are understood, documented, and continuously improved. Service & Organisational Improvement Embed changes across services, helping staff adapt confidently to new practices. Develop creative and workable solutions to complex housing challenges, improving efficiency and resident outcomes. Benchmark engagement performance (including TSMs) with other social landlords and develop proposals for enhanced approaches. Engagement, Inclusion & Communication Lead effective communication and engagement activities with internal teams, residents, and external stakeholders. Manage delivery of groups and forums forming the resident involvement structure, ensuring consistent governance and high-quality resident participation. Promote inclusive engagement and ensure views of residents with protected characteristics are represented. Build strong relationships with residents, encouraging co-production and co-design practices. Operational Delivery Manage preparation and responses to major consultation exercises, including statutory consultations under s105 and s20. Lead on the completion of Equality Impact Assessments (EqIAs). Prepare written responses to councillor enquiries, complaints, and resident concerns within agreed timeframes. Produce regular progress reports against the Resident Involvement Strategy action plan. Leadership & Compliance Manage and support a team of three Engagement Officers. Deputise for the Head of Resident Involvement & Participation as required. Ensure full compliance with GDPR and confidentiality policies. Work flexibly across community settings, office locations, and from home, with occasional evening/weekend meetings. About You Strong background in project management, change management, or transformation within housing or public sector environments. Deep understanding of resident engagement best practice and regulatory expectations in social housing. Excellent communication, stakeholder management, and relationship-building skills. Experience leading teams and driving cultural and operational change. Ability to analyse data, produce reports, and present findings confidently. Committed to equality, inclusion, and empowering resident voices. At Pertemps, we are committed to supporting talented professionals who are passionate about delivering meaningful change within Housing Services. If you are driven by resident-focused outcomes, experienced in leading engagement initiatives, and confident managing complex projects that improve service delivery, we would love to hear from you. This is an excellent opportunity to join a forward-thinking organisation through a trusted recruitment partner who will support you throughout every stage of the application process. Apply now to be considered for the Resident Engagement Manager position and take the next step in your housing career.
Dec 10, 2025
Seasonal
Pertemps Network Group are delighted to be assisting a housing provider for a Resident Engagement Manager who will lead, coordinate, and deliver key change and project management initiatives across Housing Services to strengthen resident engagement and ensure full readiness for regulatory inspection. Working closely with the Head of Resident Involvement & Participation, the role will embed a modern, effective, and inclusive resident involvement structure ensuring residents have a strong voice and that their feedback directly shapes service improvements. Department: Housing Responsible for: Engagement Officer x3 Pay: (Apply online only) per/day (Umbrella) Key Responsibilities Project & Change Management Lead the delivery of the Resident Engagement Reset project across Housing Services, supporting new and innovative ways of working. Oversee change management activities, including reviewing and reshaping resident involvement structures and introducing informal engagement methods. Ensure all projects are delivered to agreed scope, timelines, and governance standards. Regulatory Readiness Support preparation for regulatory inspection by compiling and analysing evidence against the Social Housing Act Consumer Standards (especially Transparency, Influence & Accountability). Ensure compliance levels are understood, documented, and continuously improved. Service & Organisational Improvement Embed changes across services, helping staff adapt confidently to new practices. Develop creative and workable solutions to complex housing challenges, improving efficiency and resident outcomes. Benchmark engagement performance (including TSMs) with other social landlords and develop proposals for enhanced approaches. Engagement, Inclusion & Communication Lead effective communication and engagement activities with internal teams, residents, and external stakeholders. Manage delivery of groups and forums forming the resident involvement structure, ensuring consistent governance and high-quality resident participation. Promote inclusive engagement and ensure views of residents with protected characteristics are represented. Build strong relationships with residents, encouraging co-production and co-design practices. Operational Delivery Manage preparation and responses to major consultation exercises, including statutory consultations under s105 and s20. Lead on the completion of Equality Impact Assessments (EqIAs). Prepare written responses to councillor enquiries, complaints, and resident concerns within agreed timeframes. Produce regular progress reports against the Resident Involvement Strategy action plan. Leadership & Compliance Manage and support a team of three Engagement Officers. Deputise for the Head of Resident Involvement & Participation as required. Ensure full compliance with GDPR and confidentiality policies. Work flexibly across community settings, office locations, and from home, with occasional evening/weekend meetings. About You Strong background in project management, change management, or transformation within housing or public sector environments. Deep understanding of resident engagement best practice and regulatory expectations in social housing. Excellent communication, stakeholder management, and relationship-building skills. Experience leading teams and driving cultural and operational change. Ability to analyse data, produce reports, and present findings confidently. Committed to equality, inclusion, and empowering resident voices. At Pertemps, we are committed to supporting talented professionals who are passionate about delivering meaningful change within Housing Services. If you are driven by resident-focused outcomes, experienced in leading engagement initiatives, and confident managing complex projects that improve service delivery, we would love to hear from you. This is an excellent opportunity to join a forward-thinking organisation through a trusted recruitment partner who will support you throughout every stage of the application process. Apply now to be considered for the Resident Engagement Manager position and take the next step in your housing career.
Could this be your most rewarding role yet? Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly Allowances Plus, additional payments for holidays, birthdays & Christmas You ve built a career supporting others But have you ever thought about doing it from your own home and truly changing a life forever? We re looking for people with passion, patience, and experience to take the next step not just into another job, but into a whole new way of making a difference. This is fostering but not as you know it. This is Lleol Fostering. Lleol means local in Welsh and with fostering maintaining locality is hugely important. There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers including those who have worked as Housing Officers, helping individuals and families through difficult times, safeguarding vulnerable people, and coordinating support to help them thrive. If you ve supported others through crisis, transition, or instability, you could make an incredible difference in a child s life by offering them a stable, caring home. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You ll Receive as a Lleol Foster Carer: £50,000 Annual Fee recognising your dedicated time, skill & commitment Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) Additional Allowances for Birthdays, Holidays & Christmas Access to a linked Lleol Support Foster Carer - for practical help and respite 50% discount on your Council Tax payments Therapeutic Training & Qualifications Membership to The Fostering Network Access to the Mockingbird Support Model Blue Light Card membership access to more than 15,000 discounts nationwide Reward & Recognition via the CareFriends App Regular Wellbeing events & Peer Support groups Could You Be a Lleol Foster Carer? We re looking for individuals or couples who: Have professional or personal experience in supporting children & young people Can provide a nurturing, therapeutic home environment Have at least one spare bedroom that can be dedicated to fostering Hold a full driving licence Are able to offer their full-time commitment to this role Can work as part of a professional team, attend meetings, and engage in training Are resilient, reflective, and ready to parent in a new and guided way Are open to registering as self-employed Ideally , you won t have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Never Knew You Were Ready For. If you ve worked as a: • Housing Officer or Housing Support Worker • Tenancy Sustainment or Homelessness Prevention Officer • Floating Support Worker or Case Manager • Community Support Worker then your ability to support people through complex and emotional situations could make you an outstanding foster carer. Interested in finding out more about becoming a Lleol Foster Carer in Flintshire? This is a unique opportunity to do what you do best but in a role where you can give children what no setting ever can: family, belonging, and the stability of a loving home.
Dec 09, 2025
Full time
Could this be your most rewarding role yet? Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly Allowances Plus, additional payments for holidays, birthdays & Christmas You ve built a career supporting others But have you ever thought about doing it from your own home and truly changing a life forever? We re looking for people with passion, patience, and experience to take the next step not just into another job, but into a whole new way of making a difference. This is fostering but not as you know it. This is Lleol Fostering. Lleol means local in Welsh and with fostering maintaining locality is hugely important. There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers including those who have worked as Housing Officers, helping individuals and families through difficult times, safeguarding vulnerable people, and coordinating support to help them thrive. If you ve supported others through crisis, transition, or instability, you could make an incredible difference in a child s life by offering them a stable, caring home. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You ll Receive as a Lleol Foster Carer: £50,000 Annual Fee recognising your dedicated time, skill & commitment Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) Additional Allowances for Birthdays, Holidays & Christmas Access to a linked Lleol Support Foster Carer - for practical help and respite 50% discount on your Council Tax payments Therapeutic Training & Qualifications Membership to The Fostering Network Access to the Mockingbird Support Model Blue Light Card membership access to more than 15,000 discounts nationwide Reward & Recognition via the CareFriends App Regular Wellbeing events & Peer Support groups Could You Be a Lleol Foster Carer? We re looking for individuals or couples who: Have professional or personal experience in supporting children & young people Can provide a nurturing, therapeutic home environment Have at least one spare bedroom that can be dedicated to fostering Hold a full driving licence Are able to offer their full-time commitment to this role Can work as part of a professional team, attend meetings, and engage in training Are resilient, reflective, and ready to parent in a new and guided way Are open to registering as self-employed Ideally , you won t have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Never Knew You Were Ready For. If you ve worked as a: • Housing Officer or Housing Support Worker • Tenancy Sustainment or Homelessness Prevention Officer • Floating Support Worker or Case Manager • Community Support Worker then your ability to support people through complex and emotional situations could make you an outstanding foster carer. Interested in finding out more about becoming a Lleol Foster Carer in Flintshire? This is a unique opportunity to do what you do best but in a role where you can give children what no setting ever can: family, belonging, and the stability of a loving home.
CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES THE CLINK CHARITY Director of Finance and Resources Salary: £70,000 - £80,000 (dependent on experience) Contract: Permanent Working Pattern: Full-time; 39 hours per week Location: Herne Hill Head Office, London (4 days per week in the office) Closing Date: Friday 12 December 2025 ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives. We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses. A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships. The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people. More information is available on our website and social media channels. DUTIES AND RESPONSIBILITIES General Responsibilities: Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls. Responsibility for IT, HR, premises, lettings and administration. Active member of the senior leadership team, working with colleagues and the Board of Trustees. Promote the Charity's ethos and support charity initiatives and policies. Financial Responsibilities: Develop and implement the financial strategy and conduct financial modelling for strategic decision-making. Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts. Maintain financial controls, standards and systems. Prepare and maintain budgets, financial plans and forecasts. Provide information for financial returns, bids and grant claims. Maintain the Asset Register and Risk Register. Negotiate, manage and monitor tenders, contracts, licences and service agreements. Act as cost centre manager for designated budget areas. Advise staff on financial matters. Manage key charity resources such as printers, transport and other significant assets. HR Responsibilities: In liaison with HR Managed Services (Solutions 22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing. Ensure the CEO and leadership team have access to HR advice and data. Oversee policies and procedures and ensure the Handbook is updated in line with legislation. Premises Management: Lead responsibility for the Head Office site, including maintenance and development. Report to the CEO and Trustees on premises issues and recommend repairs or capital works. Liaise with contractors regarding building maintenance. Monitor energy consumption and implement savings. Prepare an annual maintenance plan and capital work forecasts. Manage income from facility lettings and other revenue sources. Manage the premises budget and ensure value for money. Health and Safety: Act as Health and Safety Officer and ensure compliance with all legislation and procedures. Prepare and update the emergency plan and risk analysis. Conduct regular health and safety risk assessments. Ensure First Aid requirements are met and logs maintained. Arrange health and safety training. IT Support: Manage the IT Services contract with Computerlink. Ensure IT systems and devices are well maintained. Plan and oversee IT projects and updates. Ensure e-safety and GDPR compliance. Ensure systems are protected against cyber-attacks. Ensure all necessary IT licences are in place. Risk Management and Data Protection: Maintain risk management procedures and disaster recovery plans. Monitor risk policies to minimise organisational risk. Maintain and update the operational Risk Register. Oversee insurance arrangements. Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies. Ensure staff receive data protection training and respond to subject access and FOI requests. Other Duties: Follow safeguarding and child protection policies. Maintain confidentiality of records and information. Participate in training and maintain professional development. Induct and train new staff as required. Collaborate with colleagues across the organisation. Comply with Equal Opportunities policies. Support whole-charity initiatives and events. Attend Trustee Board and Committee meetings when required. Line Management: Finance Manager and Accounts Officer. Relevant contractors (IT, HR, cleaning). Duties may vary at the reasonable discretion of the CEO. The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment. HOW TO APPLY To apply, send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell by an email via the button below. In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them. Closing date: Friday 12 December 2025. Interview dates: First stage: week commencing 5 January 2026. Second stage: week commencing 12 January 2026. Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful. If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged. APPOINTMENT PROCESS After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered. Interview Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance. Interview Outcome Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback. References Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made. Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required). Personal Information Personal data will be used only for recruitment purposes. See our website Privacy Notice for details. EQUALITY, DIVERSITY AND INCLUSION (EDI) We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation. ACCESSIBLE RECRUITMENT If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.
Dec 09, 2025
Full time
CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES THE CLINK CHARITY Director of Finance and Resources Salary: £70,000 - £80,000 (dependent on experience) Contract: Permanent Working Pattern: Full-time; 39 hours per week Location: Herne Hill Head Office, London (4 days per week in the office) Closing Date: Friday 12 December 2025 ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives. We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses. A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships. The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people. More information is available on our website and social media channels. DUTIES AND RESPONSIBILITIES General Responsibilities: Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls. Responsibility for IT, HR, premises, lettings and administration. Active member of the senior leadership team, working with colleagues and the Board of Trustees. Promote the Charity's ethos and support charity initiatives and policies. Financial Responsibilities: Develop and implement the financial strategy and conduct financial modelling for strategic decision-making. Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts. Maintain financial controls, standards and systems. Prepare and maintain budgets, financial plans and forecasts. Provide information for financial returns, bids and grant claims. Maintain the Asset Register and Risk Register. Negotiate, manage and monitor tenders, contracts, licences and service agreements. Act as cost centre manager for designated budget areas. Advise staff on financial matters. Manage key charity resources such as printers, transport and other significant assets. HR Responsibilities: In liaison with HR Managed Services (Solutions 22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing. Ensure the CEO and leadership team have access to HR advice and data. Oversee policies and procedures and ensure the Handbook is updated in line with legislation. Premises Management: Lead responsibility for the Head Office site, including maintenance and development. Report to the CEO and Trustees on premises issues and recommend repairs or capital works. Liaise with contractors regarding building maintenance. Monitor energy consumption and implement savings. Prepare an annual maintenance plan and capital work forecasts. Manage income from facility lettings and other revenue sources. Manage the premises budget and ensure value for money. Health and Safety: Act as Health and Safety Officer and ensure compliance with all legislation and procedures. Prepare and update the emergency plan and risk analysis. Conduct regular health and safety risk assessments. Ensure First Aid requirements are met and logs maintained. Arrange health and safety training. IT Support: Manage the IT Services contract with Computerlink. Ensure IT systems and devices are well maintained. Plan and oversee IT projects and updates. Ensure e-safety and GDPR compliance. Ensure systems are protected against cyber-attacks. Ensure all necessary IT licences are in place. Risk Management and Data Protection: Maintain risk management procedures and disaster recovery plans. Monitor risk policies to minimise organisational risk. Maintain and update the operational Risk Register. Oversee insurance arrangements. Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies. Ensure staff receive data protection training and respond to subject access and FOI requests. Other Duties: Follow safeguarding and child protection policies. Maintain confidentiality of records and information. Participate in training and maintain professional development. Induct and train new staff as required. Collaborate with colleagues across the organisation. Comply with Equal Opportunities policies. Support whole-charity initiatives and events. Attend Trustee Board and Committee meetings when required. Line Management: Finance Manager and Accounts Officer. Relevant contractors (IT, HR, cleaning). Duties may vary at the reasonable discretion of the CEO. The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment. HOW TO APPLY To apply, send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell by an email via the button below. In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them. Closing date: Friday 12 December 2025. Interview dates: First stage: week commencing 5 January 2026. Second stage: week commencing 12 January 2026. Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful. If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged. APPOINTMENT PROCESS After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered. Interview Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance. Interview Outcome Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback. References Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made. Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required). Personal Information Personal data will be used only for recruitment purposes. See our website Privacy Notice for details. EQUALITY, DIVERSITY AND INCLUSION (EDI) We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation. ACCESSIBLE RECRUITMENT If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.
Metropolitan Thames Valley
Nottingham, Nottinghamshire
Regional Property Manager £55,580 - £58,505 We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in the Midlands and East Anglia. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPIs. Strong leadership skills and background in managing a multifaceted repairs team Experience of Contract/Project Management (essential) Experience of working in Social Housing, Building Surveying, or a regulated field History of dealing with customers from different backgrounds, and delivering a positive and transparent service Experience of analysing customer feedback to achieve service improvements Attention to detail and accuracy in reporting Experience of working with external stakeholders Experience of dealing with customers and responding to customer enquiries on the phone and in writing Budget management adhering to budget set and managing expectations Strong Leadership skills and the ability to manage a varied and demanding workforce A self-starter who isnt afraid of challenge Must have car and business insurance. Desirable Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Please note :- we do not currently offer visa sponsorship. Whats in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and others wellbeing. We provide a platform of Network groups for employees to share views, tell us what were doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: JBRP1_UKTJ
Dec 09, 2025
Full time
Regional Property Manager £55,580 - £58,505 We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in the Midlands and East Anglia. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPIs. Strong leadership skills and background in managing a multifaceted repairs team Experience of Contract/Project Management (essential) Experience of working in Social Housing, Building Surveying, or a regulated field History of dealing with customers from different backgrounds, and delivering a positive and transparent service Experience of analysing customer feedback to achieve service improvements Attention to detail and accuracy in reporting Experience of working with external stakeholders Experience of dealing with customers and responding to customer enquiries on the phone and in writing Budget management adhering to budget set and managing expectations Strong Leadership skills and the ability to manage a varied and demanding workforce A self-starter who isnt afraid of challenge Must have car and business insurance. Desirable Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Please note :- we do not currently offer visa sponsorship. Whats in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and others wellbeing. We provide a platform of Network groups for employees to share views, tell us what were doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: JBRP1_UKTJ
Head of Live and Work Space Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site, Bow Arts office Salary: £40,000 Benefits: 25 days holiday entitlement, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials. Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About Bow Arts: Bow Arts stands as London's foremost provider of services for artists, offering some of the capital's most affordable work and living spaces to early-career creative professionals across 15 sites and spanning 7 London boroughs. We currently focus activity around three main 'Hubs': Bow Road in Tower Hamlets, Royal Albert Wharf (RAW) in Newham and the Lakeside Centre in Abbey Wood, Thamesmead. Our largest studio project is based in Camden and supports 245 artists in converted ex council residential spaces adjacent to the HS2 Site. Our Learning services partner with approximately 90 schools annually, enhancing social mobility, attainment, and access for over 10,000 young people every year. We offer training programs for artists and teachers, and we generate hundreds of professionally paid work opportunities for artists in schools each year. Our Arts and Events services manage our gallery, the Nunnery, which serves as a dynamic hub, supporting thousands of early-career artists through profiled prizes, open calls, residencies, and Creative Professional Development programs. Our Partnerships and Places team manages Bow Arts' hub sites, supporting local residents and tenants, working with our partners to initiate exciting opportunities across London to both access and produce art. Established 30 years ago, we pioneered an innovative charitable social enterprise model dedicated to growth, affordability, and accessibility in the arts. Today the Trust has grown into one of the countries most respected and unique service providers for the arts that invests 100% of its surplus back into the creative services it provides. We remain steadfast in our commitment to London's local communities and we are passionate and dedicated to nurturing the success of our artists while partnering with some of London's largest businesses. We believe that affordability remains the best access into the arts. Bow Arts is organised into five key departments: Live & Work Space - managing studios and residential spaces. Learning - offering training and employment opportunities for artists in schools. Arts & Events - growing audiences and supporting emerging talent. Partnerships & Places - developing partnerships across London. Core Services - finance, governance, HR, systems and marketing. Our organisation is a fast-paced, friendly environment built on innovation, transparency, and openness, which has become the foundation of our reputation. Role Overview: The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Senior Team: Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting: Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property: Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing: Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other: Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Person Specification: Experience in prioritising busy workloads and meeting deadlines. Knowledge and experience of property and facilities management, with a particular focus on workspaces. Knowledge and experience of property refurbishment, tender processes and managing contractors. Knowledge and understanding of current Health and Safety Legislation, with particular regard to those factors applying to managed workspaces. Experience of line-managing a range of staff. Experience of developing and managing budgets. Experience of liaising with a range of organisations and individuals at many levels, including local authorities, developers, planners, funders. Ability to communicate clearly and effectively. IT literate. Motivated and organised.
Dec 09, 2025
Full time
Head of Live and Work Space Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site, Bow Arts office Salary: £40,000 Benefits: 25 days holiday entitlement, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials. Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About Bow Arts: Bow Arts stands as London's foremost provider of services for artists, offering some of the capital's most affordable work and living spaces to early-career creative professionals across 15 sites and spanning 7 London boroughs. We currently focus activity around three main 'Hubs': Bow Road in Tower Hamlets, Royal Albert Wharf (RAW) in Newham and the Lakeside Centre in Abbey Wood, Thamesmead. Our largest studio project is based in Camden and supports 245 artists in converted ex council residential spaces adjacent to the HS2 Site. Our Learning services partner with approximately 90 schools annually, enhancing social mobility, attainment, and access for over 10,000 young people every year. We offer training programs for artists and teachers, and we generate hundreds of professionally paid work opportunities for artists in schools each year. Our Arts and Events services manage our gallery, the Nunnery, which serves as a dynamic hub, supporting thousands of early-career artists through profiled prizes, open calls, residencies, and Creative Professional Development programs. Our Partnerships and Places team manages Bow Arts' hub sites, supporting local residents and tenants, working with our partners to initiate exciting opportunities across London to both access and produce art. Established 30 years ago, we pioneered an innovative charitable social enterprise model dedicated to growth, affordability, and accessibility in the arts. Today the Trust has grown into one of the countries most respected and unique service providers for the arts that invests 100% of its surplus back into the creative services it provides. We remain steadfast in our commitment to London's local communities and we are passionate and dedicated to nurturing the success of our artists while partnering with some of London's largest businesses. We believe that affordability remains the best access into the arts. Bow Arts is organised into five key departments: Live & Work Space - managing studios and residential spaces. Learning - offering training and employment opportunities for artists in schools. Arts & Events - growing audiences and supporting emerging talent. Partnerships & Places - developing partnerships across London. Core Services - finance, governance, HR, systems and marketing. Our organisation is a fast-paced, friendly environment built on innovation, transparency, and openness, which has become the foundation of our reputation. Role Overview: The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Senior Team: Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting: Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property: Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing: Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other: Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Person Specification: Experience in prioritising busy workloads and meeting deadlines. Knowledge and experience of property and facilities management, with a particular focus on workspaces. Knowledge and experience of property refurbishment, tender processes and managing contractors. Knowledge and understanding of current Health and Safety Legislation, with particular regard to those factors applying to managed workspaces. Experience of line-managing a range of staff. Experience of developing and managing budgets. Experience of liaising with a range of organisations and individuals at many levels, including local authorities, developers, planners, funders. Ability to communicate clearly and effectively. IT literate. Motivated and organised.
Our client, a dynamic and rapidly growing housing association, is seeking an experienced Senior Financial Officer to join their team. Offering hybrid working, excellent opportunities for career progression, and a competitive salary, this is an exciting opportunity for a finance professional looking to make a significant impact within a forward-thinking organisation. Key Responsibilities of the Senior Financial Officer: Developing and managing long-term strategies, including budgets and forecasts, to ensure the organisations sustainability. Ensuring accurate reporting and maintaining compliance with housing regulations and industry standards, including overseeing audits and external reporting requirements. Managing cash flow, investments, and coordinating loans to safeguard the association's economic health. Identifying and mitigating risks, particularly in relation to funding, tenant income, and market fluctuations. Building and maintaining relationships with government bodies, lenders, and other key stakeholders. Overseeing the planning of new housing projects, capital investments, and refurbishment initiatives. I'd love to speak to anyone who has: Extensive experience in management within social housing, with a solid understanding of related regulations and challenges. A background in budgeting, forecasting, and reporting, along with managing cash flow effectively. Professional qualifications such as ACA, ACCA, CIMA, or equivalent are highly desirable. Strong leadership, communication, and stakeholder management skills, with the ability to collaborate effectively with senior leaders and external partners. A proactive, strategic thinker capable of managing multiple priorities in a fast-paced environment. This role offers a salary between 45,000 - 65,000, depending on experience This Senior Financial Officer role offers the following benefits: Hybrid working Excellent opportunities for career progression with a growing association Competitive salary This location in East London is highly commutable, offering excellent transport links via the DLR, Jubilee Line, and Elizabeth Line, with easy access to major roads. I would also like to speak to anyone currently working as a Finance Director, Controller, Manager, or Business Partner. This is an exciting opportunity to join a progressive and fast-growing housing association committed to making a real difference in the community. If this Senior Financial Officer roe is for you, then please apply or contact (url removed)
Dec 08, 2025
Full time
Our client, a dynamic and rapidly growing housing association, is seeking an experienced Senior Financial Officer to join their team. Offering hybrid working, excellent opportunities for career progression, and a competitive salary, this is an exciting opportunity for a finance professional looking to make a significant impact within a forward-thinking organisation. Key Responsibilities of the Senior Financial Officer: Developing and managing long-term strategies, including budgets and forecasts, to ensure the organisations sustainability. Ensuring accurate reporting and maintaining compliance with housing regulations and industry standards, including overseeing audits and external reporting requirements. Managing cash flow, investments, and coordinating loans to safeguard the association's economic health. Identifying and mitigating risks, particularly in relation to funding, tenant income, and market fluctuations. Building and maintaining relationships with government bodies, lenders, and other key stakeholders. Overseeing the planning of new housing projects, capital investments, and refurbishment initiatives. I'd love to speak to anyone who has: Extensive experience in management within social housing, with a solid understanding of related regulations and challenges. A background in budgeting, forecasting, and reporting, along with managing cash flow effectively. Professional qualifications such as ACA, ACCA, CIMA, or equivalent are highly desirable. Strong leadership, communication, and stakeholder management skills, with the ability to collaborate effectively with senior leaders and external partners. A proactive, strategic thinker capable of managing multiple priorities in a fast-paced environment. This role offers a salary between 45,000 - 65,000, depending on experience This Senior Financial Officer role offers the following benefits: Hybrid working Excellent opportunities for career progression with a growing association Competitive salary This location in East London is highly commutable, offering excellent transport links via the DLR, Jubilee Line, and Elizabeth Line, with easy access to major roads. I would also like to speak to anyone currently working as a Finance Director, Controller, Manager, or Business Partner. This is an exciting opportunity to join a progressive and fast-growing housing association committed to making a real difference in the community. If this Senior Financial Officer roe is for you, then please apply or contact (url removed)
About The Role 3 Complaints Resolution Officer Roles. Working Hours: 35 hours per week Contract Type: Full time, permanent Closing Date: 14 December 2025 Closing time: 11.59pm Interview Method: Face to face This role is subject to: 2 references where possible; 3 years' history. We're excited to announce three brand new roles within our Resident Experience Team. These roles offer a chance to make a meaningful impact, working closely with residents to enhance their experience and contribute to a dynamic team. These 3 exciting new roles will sit at the heart of the complaints function within Resident Experience. We're looking for organised, empathetic individuals who are eager to learn and grow within a team that champions a culture of fairness, accountability, and continuous improvement. You'll be part of an environment that values diverse perspectives and encourages a proactive approach to problem solving, always putting residents at the heart of what we do. Responsibilitiesh3> In this role, you will manage formal Stage 1 complaints cases from start to finish, ensuring that the resident's voice remains central to every decision and action taken. You'll need to demonstrate empathy, professionalism, and a commitment to delivering fair and timely outcomes. The Complaints Team operates within a highly regulated environment, adhering to strict codes of conduct in line with the Housing Ombudsman's standards. Attention to detail, accountability, and a strong understanding of housing regulations are essential to succeed in this role. As the Case Manager, you will be expected to compose resolution letters to a high standard; this will form part of the interview process. About the Candidate You have exceptional communication skills, can navigate challenging conversations with residents, and resolve issues with empathy and efficiency. You are culturally aware and can adapt your approach to meet the diverse needs of our resident community. You demonstrate strong organisational skills, managing multiple caseloads simultaneously while maintaining attention to detail. You have a comprehensive understanding of housing practices, staying up to date with policy changes, procedures, and codes of conduct. Building trusting relationships is key to this role - not only with residents but also with colleagues across the organisation and external stakeholders. Your ability to collaborate, communicate, and remain solution focused will be central to your success. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand. We work together and trust each other. We show that we value our differences and treat each other fairly. We own it and we're not afraid to try new things. We're proud and passionate about Manchester. Benefits we offer Generous holiday allowance: Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. A buzzing pension: You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three times your salary as a lump sum. Enhanced parental and carers leave: Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks: Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow: We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter Member: We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave: Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: Members of the Armed Forces or veterans Current or former care leavers Have a disability or long term condition If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability friendly. For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role that we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre Employment Checks Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role. References: We'll require references from your current and previous employer(s). Proof of Qualifications: Evidence of qualifications relevant to the role will be required. Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role. Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council. Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information. Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence . click apply for full job details
Dec 06, 2025
Full time
About The Role 3 Complaints Resolution Officer Roles. Working Hours: 35 hours per week Contract Type: Full time, permanent Closing Date: 14 December 2025 Closing time: 11.59pm Interview Method: Face to face This role is subject to: 2 references where possible; 3 years' history. We're excited to announce three brand new roles within our Resident Experience Team. These roles offer a chance to make a meaningful impact, working closely with residents to enhance their experience and contribute to a dynamic team. These 3 exciting new roles will sit at the heart of the complaints function within Resident Experience. We're looking for organised, empathetic individuals who are eager to learn and grow within a team that champions a culture of fairness, accountability, and continuous improvement. You'll be part of an environment that values diverse perspectives and encourages a proactive approach to problem solving, always putting residents at the heart of what we do. Responsibilitiesh3> In this role, you will manage formal Stage 1 complaints cases from start to finish, ensuring that the resident's voice remains central to every decision and action taken. You'll need to demonstrate empathy, professionalism, and a commitment to delivering fair and timely outcomes. The Complaints Team operates within a highly regulated environment, adhering to strict codes of conduct in line with the Housing Ombudsman's standards. Attention to detail, accountability, and a strong understanding of housing regulations are essential to succeed in this role. As the Case Manager, you will be expected to compose resolution letters to a high standard; this will form part of the interview process. About the Candidate You have exceptional communication skills, can navigate challenging conversations with residents, and resolve issues with empathy and efficiency. You are culturally aware and can adapt your approach to meet the diverse needs of our resident community. You demonstrate strong organisational skills, managing multiple caseloads simultaneously while maintaining attention to detail. You have a comprehensive understanding of housing practices, staying up to date with policy changes, procedures, and codes of conduct. Building trusting relationships is key to this role - not only with residents but also with colleagues across the organisation and external stakeholders. Your ability to collaborate, communicate, and remain solution focused will be central to your success. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand. We work together and trust each other. We show that we value our differences and treat each other fairly. We own it and we're not afraid to try new things. We're proud and passionate about Manchester. Benefits we offer Generous holiday allowance: Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. A buzzing pension: You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three times your salary as a lump sum. Enhanced parental and carers leave: Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks: Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow: We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter Member: We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave: Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: Members of the Armed Forces or veterans Current or former care leavers Have a disability or long term condition If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability friendly. For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role that we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre Employment Checks Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role. References: We'll require references from your current and previous employer(s). Proof of Qualifications: Evidence of qualifications relevant to the role will be required. Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role. Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council. Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information. Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence . click apply for full job details
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life s changes, to resolving challenges with empathy and professionalism, you ll be a trusted presence and a force for good. What You ll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won t just be managing housing - you ll be creating safe, supportive environments where people can thrive. Every day, you ll make a meaningful impact in someone s life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Dec 05, 2025
Full time
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life s changes, to resolving challenges with empathy and professionalism, you ll be a trusted presence and a force for good. What You ll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won t just be managing housing - you ll be creating safe, supportive environments where people can thrive. Every day, you ll make a meaningful impact in someone s life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager - an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity. About the Role Accountable to: Chief Executive Officer Salary: £45,200-£55,200 (depending on skills and experience) Contract: 12-month fixed-term contract, with potential to become permanent Working Hours: 3 days / 21 hours per week (with reduced duties), or 4 days / 28 hours per week Working pattern negotiable Location: Remote/home-based This newly created role will play a pivotal part in expanding the charity's income and influence. You will: Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders. Shape and grow their consultancy and service offer, helping reduce reliance on grant funding. Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts. Capture insights, impact and learning to strengthen the case for scaling these innovations. Work closely with the CEO on funding proposals, partnership development and strategic initiatives. This role offers variety, influence and the chance to help shape a major area of the charity's future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing. About You They are looking for someone who: Has experience in partnerships, business development, philanthropy or account management - and enjoys turning opportunities into long-term relationships. Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups. Is entrepreneurial, proactive and excited by innovation and co-creation. Shares a commitment to social justice, equity and community-led change. Key Dates Closing date: Monday 5th January 2026 Interviews: Week commencing 12th January 2026 How to Apply Please email Hannah at to request the full job pack, or you can download it directly from this advert. If you'd like to learn more about the role, you're welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Dec 05, 2025
Full time
Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager - an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity. About the Role Accountable to: Chief Executive Officer Salary: £45,200-£55,200 (depending on skills and experience) Contract: 12-month fixed-term contract, with potential to become permanent Working Hours: 3 days / 21 hours per week (with reduced duties), or 4 days / 28 hours per week Working pattern negotiable Location: Remote/home-based This newly created role will play a pivotal part in expanding the charity's income and influence. You will: Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders. Shape and grow their consultancy and service offer, helping reduce reliance on grant funding. Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts. Capture insights, impact and learning to strengthen the case for scaling these innovations. Work closely with the CEO on funding proposals, partnership development and strategic initiatives. This role offers variety, influence and the chance to help shape a major area of the charity's future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing. About You They are looking for someone who: Has experience in partnerships, business development, philanthropy or account management - and enjoys turning opportunities into long-term relationships. Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups. Is entrepreneurial, proactive and excited by innovation and co-creation. Shares a commitment to social justice, equity and community-led change. Key Dates Closing date: Monday 5th January 2026 Interviews: Week commencing 12th January 2026 How to Apply Please email Hannah at to request the full job pack, or you can download it directly from this advert. If you'd like to learn more about the role, you're welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Hours: Part time 22.5 per week Contract: Fixed term until November 2026 (maternity cover) Salary: £31,600 per annum pro rata for part time Location: Newcastle Closing date: Tuesday 16th December 2025 at 11:30pm Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker and you could soon be playing your part in standing up to the housing emergency. About the role Your focus will be to deliver high quality housing advice and advocacy in line with the hub s local community projects, working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people s housing rights. You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. About you You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, training will be provided. You will have the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions, as well as a collaborative, flexible and professional approach to your work. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the Team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. How to apply Please click Apply for Job on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the About you section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour We prioritise diversity and have an inclusive and open mindset throughout your responses: • Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge • Ability to listen to, engage and work with individuals and communities • Experience of delivering and/or ability to deliver group workshops and presentations Any applications submitted without a supporting statement will not be considered.
Dec 05, 2025
Full time
Hours: Part time 22.5 per week Contract: Fixed term until November 2026 (maternity cover) Salary: £31,600 per annum pro rata for part time Location: Newcastle Closing date: Tuesday 16th December 2025 at 11:30pm Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker and you could soon be playing your part in standing up to the housing emergency. About the role Your focus will be to deliver high quality housing advice and advocacy in line with the hub s local community projects, working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people s housing rights. You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. About you You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, training will be provided. You will have the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions, as well as a collaborative, flexible and professional approach to your work. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the Team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. How to apply Please click Apply for Job on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the About you section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour We prioritise diversity and have an inclusive and open mindset throughout your responses: • Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge • Ability to listen to, engage and work with individuals and communities • Experience of delivering and/or ability to deliver group workshops and presentations Any applications submitted without a supporting statement will not be considered.
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Dec 05, 2025
Full time
A place to create moments that matter Location : Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite. Salary : £29,580 per annum, pro rata Permanent , part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday . Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other Accent sites and off-site meetings as required Successful candidates will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
