Trinity Springs, a Cassia community, is hiring a Director of Maintenance/Environmental Services to join our team in Oxford, FL. At Trinity Springs, you'll be part of a supportive, mission-driven team that takes pride in making a difference everyday for residents and families alike. In this role, you will be responsible for all aspects of care of our building, equipment and grounds in our senior housing community. In addition to this, you will be part of environmental services duties where you will perform routine cleaning. Our ideal candidate is a strong leader with excellent customer service and time management skills. We are looking for someone who is not afraid of getting their hands dirty and who will lead by example. Position Type: Full-Time, benefits eligible position, with on-call responsibilities Wage Range: $65,000 - $70,000 annually depending on experience Location: 12120 Co Road 103, Oxford, Florida 34484 Maintenance Director Responsibilities Perform routine maintenance repairs and projects as needed. Respond to maintenance requests by residents and staff. Schedule preventative maintenance programs for major equipment and make sure it is in good operating condition. Communicate and build relationships with outside vendors to ensure contracted services are performed. Serve as Director of Safety by conducting safety meetings. Interact with health and safety inspectors to ensure the safety of all residents and staff. Respond to facility emergencies on an on-call basis. Complete heavy janitorial/maintenance work as needed. Perform routine cleaning of resident rooms. Follow scheduled cleaning program. Respond to clean up requests by residents and staff to common areas as needed. Perform other tasks as needed. Maintenance Director Qualifications 2+ years' experience in Maintenance, HVAC, Electrical Construction, or a similar field. 3+ years' experience in health care, multiple housing, or related facility preferred. 2+ years' supervisory experience preferred. Must have a valid driver's license. Strong knowledge of building electrical systems, HVAC systems, plumbing, and water supply systems. Knowledge of state, federal, and OSHA regulations. Ability to work effectively with others within an interdisciplinary team and professionally interact with residents, family members, staff, corporate leadership, and outside contractors. Exceptional customer service and communication skills. Self-motivated, able to work as a team member and independently. Ability to prioritize multiple requests throughout the day. Ability to lift up to 50 pounds frequently. Other activities include frequent kneeling, bending/stooping, and pushing/pulling to complete tasks throughout the day. Cassia Benefits Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us Join our friendly and outgoing team at Trinity Springs, a 150-unit senior living community offering assisted living and memory care in Oxford, FL. We are the proud recipient of the 2025 Customer Experience Award based on employee satisfaction, working conditions, recognition and appreciation. We value teamwork, unity, and collaboration. You can count on us to pitch in and help each other out! Our faith-based assisted living and memory care campus in Oxford, Florida, is located minutes away from attractions such as farmer's markets, parks, nature reserves, and horse farms. You do not want to miss this opportunity to join our team! Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website . In accordance with Florida law (House Bill 531, 2025) this position requires Level 2 Background Screening through Florida Care Provider Background Screening Clearing house. For more information, including screening requirements and compliance details, please visit the official Clearinghouse webpage Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.
Mar 18, 2026
Full time
Trinity Springs, a Cassia community, is hiring a Director of Maintenance/Environmental Services to join our team in Oxford, FL. At Trinity Springs, you'll be part of a supportive, mission-driven team that takes pride in making a difference everyday for residents and families alike. In this role, you will be responsible for all aspects of care of our building, equipment and grounds in our senior housing community. In addition to this, you will be part of environmental services duties where you will perform routine cleaning. Our ideal candidate is a strong leader with excellent customer service and time management skills. We are looking for someone who is not afraid of getting their hands dirty and who will lead by example. Position Type: Full-Time, benefits eligible position, with on-call responsibilities Wage Range: $65,000 - $70,000 annually depending on experience Location: 12120 Co Road 103, Oxford, Florida 34484 Maintenance Director Responsibilities Perform routine maintenance repairs and projects as needed. Respond to maintenance requests by residents and staff. Schedule preventative maintenance programs for major equipment and make sure it is in good operating condition. Communicate and build relationships with outside vendors to ensure contracted services are performed. Serve as Director of Safety by conducting safety meetings. Interact with health and safety inspectors to ensure the safety of all residents and staff. Respond to facility emergencies on an on-call basis. Complete heavy janitorial/maintenance work as needed. Perform routine cleaning of resident rooms. Follow scheduled cleaning program. Respond to clean up requests by residents and staff to common areas as needed. Perform other tasks as needed. Maintenance Director Qualifications 2+ years' experience in Maintenance, HVAC, Electrical Construction, or a similar field. 3+ years' experience in health care, multiple housing, or related facility preferred. 2+ years' supervisory experience preferred. Must have a valid driver's license. Strong knowledge of building electrical systems, HVAC systems, plumbing, and water supply systems. Knowledge of state, federal, and OSHA regulations. Ability to work effectively with others within an interdisciplinary team and professionally interact with residents, family members, staff, corporate leadership, and outside contractors. Exceptional customer service and communication skills. Self-motivated, able to work as a team member and independently. Ability to prioritize multiple requests throughout the day. Ability to lift up to 50 pounds frequently. Other activities include frequent kneeling, bending/stooping, and pushing/pulling to complete tasks throughout the day. Cassia Benefits Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us Join our friendly and outgoing team at Trinity Springs, a 150-unit senior living community offering assisted living and memory care in Oxford, FL. We are the proud recipient of the 2025 Customer Experience Award based on employee satisfaction, working conditions, recognition and appreciation. We value teamwork, unity, and collaboration. You can count on us to pitch in and help each other out! Our faith-based assisted living and memory care campus in Oxford, Florida, is located minutes away from attractions such as farmer's markets, parks, nature reserves, and horse farms. You do not want to miss this opportunity to join our team! Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website . In accordance with Florida law (House Bill 531, 2025) this position requires Level 2 Background Screening through Florida Care Provider Background Screening Clearing house. For more information, including screening requirements and compliance details, please visit the official Clearinghouse webpage Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.
Veritas Education is working closely with a number of secondary schools across Huddersfield who are seeking confident, reliable, and motivated Cover Supervisors to support their staffing needs. This role is ideal for aspiring teachers, graduates, or individuals with experience working with young people in an educational or leadership capacity. As a Cover Supervisor, you will supervise classes during short-term teacher absences, ensuring that students remain on task and engaged with pre-prepared work. You'll play a key role in maintaining a positive learning environment and upholding the school's expectations in line with Department for Education standards. Key Responsibilities Deliver pre-set work to classes across KS3 and KS4 Maintain a calm and focused classroom environment Manage behaviour effectively in line with school policies Support students in completing learning activities Provide feedback to teaching staff regarding student progress or behaviour Supervise students in the classroom and occasionally during break/lunchtime duties About You We are looking for individuals who are: Confident, adaptable, and able to engage with secondary-aged learners Professional, punctual, and reliable Able to manage behaviour positively and constructively Strong communicators with a calm and assertive presence Interested in working within education, whether short-term or as a step toward teacher training Experience working with young people-whether in schools, sports coaching, youth work, mentoring, or similar-is highly desirable but not essential, as full training can be provided. What Veritas Education Offers Competitive daily rates and weekly pay Flexible work to suit your availability Opportunities for long-term placements and career progression Support from a dedicated consultant specialising in the Kirklees and Wakefield area Access to free CPD, safeguarding training, and professional development resources How to Apply If you are enthusiastic about supporting young people and would like to join our network of Cover Supervisors in Huddersfield, please apply today with your CV. A member of the Veritas Education team will be in touch to discuss the next steps. APPLICATION REQUIREMENTS FOR VERITAS EDUCATION All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained You must have legal right to work in the UK You must be willing to attend a registration interview Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'
Mar 18, 2026
Seasonal
Veritas Education is working closely with a number of secondary schools across Huddersfield who are seeking confident, reliable, and motivated Cover Supervisors to support their staffing needs. This role is ideal for aspiring teachers, graduates, or individuals with experience working with young people in an educational or leadership capacity. As a Cover Supervisor, you will supervise classes during short-term teacher absences, ensuring that students remain on task and engaged with pre-prepared work. You'll play a key role in maintaining a positive learning environment and upholding the school's expectations in line with Department for Education standards. Key Responsibilities Deliver pre-set work to classes across KS3 and KS4 Maintain a calm and focused classroom environment Manage behaviour effectively in line with school policies Support students in completing learning activities Provide feedback to teaching staff regarding student progress or behaviour Supervise students in the classroom and occasionally during break/lunchtime duties About You We are looking for individuals who are: Confident, adaptable, and able to engage with secondary-aged learners Professional, punctual, and reliable Able to manage behaviour positively and constructively Strong communicators with a calm and assertive presence Interested in working within education, whether short-term or as a step toward teacher training Experience working with young people-whether in schools, sports coaching, youth work, mentoring, or similar-is highly desirable but not essential, as full training can be provided. What Veritas Education Offers Competitive daily rates and weekly pay Flexible work to suit your availability Opportunities for long-term placements and career progression Support from a dedicated consultant specialising in the Kirklees and Wakefield area Access to free CPD, safeguarding training, and professional development resources How to Apply If you are enthusiastic about supporting young people and would like to join our network of Cover Supervisors in Huddersfield, please apply today with your CV. A member of the Veritas Education team will be in touch to discuss the next steps. APPLICATION REQUIREMENTS FOR VERITAS EDUCATION All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained You must have legal right to work in the UK You must be willing to attend a registration interview Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team working mornings. As a Housekeeping Assistant, your role will be supervised by the Housekeeping Supervisor and will report the Housekeeping Lead. Staff benefits include shuttle bus, and more Read more below Role Requirements Your role will be to provide a high standard of housekeeping and accommodation service across site. You will provide excellent levels of cleanliness that are consistent throughout the site. As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required. You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families. Interview Date: Week commencing 6th April 2026 Terms and Conditions PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. Strictly no agencies, please. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Mar 18, 2026
Full time
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team working mornings. As a Housekeeping Assistant, your role will be supervised by the Housekeeping Supervisor and will report the Housekeeping Lead. Staff benefits include shuttle bus, and more Read more below Role Requirements Your role will be to provide a high standard of housekeeping and accommodation service across site. You will provide excellent levels of cleanliness that are consistent throughout the site. As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required. You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families. Interview Date: Week commencing 6th April 2026 Terms and Conditions PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. Strictly no agencies, please. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The role As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings. You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors ensuring our services are of the highest quality and delivered in line with Citizens Advice standards. This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development. This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients. To succeed in this role, you will be: Resilient and calm under pressure A strong communicator and confident decision-maker Flexible and proactive in a fast-paced and evolving environment Organised, responsive, and capable of leading others through change You ll also bring experience of delivering advice and working with diverse client groups. The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential. Role profile Team Leadership & Line Management Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners Conduct regular supervision, appraisals, and performance reviews. Support with recruitment, induction, and development for advisers and supervisors. Promote a culture of collaboration, learning, and inclusion. Service Delivery Oversight Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach). Monitor session flow and respond to operational pressures and safeguarding issues. Manage rota planning and resource allocation in response to demand. Quality & Compliance Oversee quality assurance and ensure advice meets Citizens Advice standards. Conduct case checks, Independent file reviews, and support remedial action where needed. Promote continuous improvement and respond to client feedback or complaints. Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner. Technical Support & Guidance Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers Ensure technical knowledge is shared and updated across the team. Contribute to internal training and CPD activities. Training & Development Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training. Monitor attendance at refresher events and promote a learning culture. Liaise with internal trainers to coordinate support and capacity building across teams. Ensure own training and professional development is kept up to date in line with role requirements. Service Development & Data Monitoring Use data, KPIs and trends to inform improvements and plan service delivery. Support the development and implementation of new projects and funding bids. Engage with partners and stakeholders to extend service reach and impact. Research and campaigns Assist with research and campaigns by providing information on clients' circumstances and current issues faced Provide statistical information on the number of clients and nature of cases and provide regular reports to management. Monitor service provision to ensure that it reaches the widest possible client group. Alert other staff to local and national issues and campaigns. Person specification Essential: At least 1 years experience supervising advice services or managing advice teams. Sound understanding of regulated advice delivery (e.g., debt, benefits, housing). Proven ability to manage people and deliver operational leadership. Experience conducting case checks and applying Citizens Advice quality standards. Strong interpersonal and problem-solving skills Have access to a vehicle and be willing to travel to locations across Doncaster An understanding of local and national issues that may affect those accessing the service provision Desirable: Experience of building relationships with partners and external organisations Experience of working within a community setting Proven experience of working towards and achieving targets and running funded projects Experience of providing advice Familiarity with Citizens Advice systems and service models. In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job. Terms and conditions Full time salary £28,000 - £31,700 per annum depending on experience Hours - 37 hours per week with some requirement for out of usual office hours remote supervision A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days. What we give our staff We re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively. At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes: Access to the Cycle to Work scheme, promoting healthy, sustainable travel Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy A tailored induction and ongoing training, with opportunities for continuous professional development A collaborative, supportive team environment with regular peer support and knowledge sharing The option to join our pension scheme through NEST, including employer contributions to support your financial future Join us and be part of a friendly, purpose-driven team making a real difference in people s lives across Doncaster. Our values We re inventive. We re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren t working. We re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone. We re responsible. We do what we say we ll do and keep our promises. We remember that we work for a charity and use our resources effectively. 3 things you should know about us 1. We re local and we re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales. 2. We re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won t turn people away. 3. We re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us. How Citizens Advice Doncaster Borough works We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods. We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits and clients have access to our services through drop-in, appointment, telephone, email and web chat. We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice. Overview of Citizens Advice The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members. This role sits our network of independent charities, delivering services from over 600 local Citizens Advice outlets over 1,800 community centres, GPs surgeries and prisons They do this with: 6,500 local staff over 23,000 trained volunteers
Mar 18, 2026
Full time
The role As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings. You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors ensuring our services are of the highest quality and delivered in line with Citizens Advice standards. This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development. This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients. To succeed in this role, you will be: Resilient and calm under pressure A strong communicator and confident decision-maker Flexible and proactive in a fast-paced and evolving environment Organised, responsive, and capable of leading others through change You ll also bring experience of delivering advice and working with diverse client groups. The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential. Role profile Team Leadership & Line Management Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners Conduct regular supervision, appraisals, and performance reviews. Support with recruitment, induction, and development for advisers and supervisors. Promote a culture of collaboration, learning, and inclusion. Service Delivery Oversight Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach). Monitor session flow and respond to operational pressures and safeguarding issues. Manage rota planning and resource allocation in response to demand. Quality & Compliance Oversee quality assurance and ensure advice meets Citizens Advice standards. Conduct case checks, Independent file reviews, and support remedial action where needed. Promote continuous improvement and respond to client feedback or complaints. Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner. Technical Support & Guidance Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers Ensure technical knowledge is shared and updated across the team. Contribute to internal training and CPD activities. Training & Development Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training. Monitor attendance at refresher events and promote a learning culture. Liaise with internal trainers to coordinate support and capacity building across teams. Ensure own training and professional development is kept up to date in line with role requirements. Service Development & Data Monitoring Use data, KPIs and trends to inform improvements and plan service delivery. Support the development and implementation of new projects and funding bids. Engage with partners and stakeholders to extend service reach and impact. Research and campaigns Assist with research and campaigns by providing information on clients' circumstances and current issues faced Provide statistical information on the number of clients and nature of cases and provide regular reports to management. Monitor service provision to ensure that it reaches the widest possible client group. Alert other staff to local and national issues and campaigns. Person specification Essential: At least 1 years experience supervising advice services or managing advice teams. Sound understanding of regulated advice delivery (e.g., debt, benefits, housing). Proven ability to manage people and deliver operational leadership. Experience conducting case checks and applying Citizens Advice quality standards. Strong interpersonal and problem-solving skills Have access to a vehicle and be willing to travel to locations across Doncaster An understanding of local and national issues that may affect those accessing the service provision Desirable: Experience of building relationships with partners and external organisations Experience of working within a community setting Proven experience of working towards and achieving targets and running funded projects Experience of providing advice Familiarity with Citizens Advice systems and service models. In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job. Terms and conditions Full time salary £28,000 - £31,700 per annum depending on experience Hours - 37 hours per week with some requirement for out of usual office hours remote supervision A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days. What we give our staff We re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively. At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes: Access to the Cycle to Work scheme, promoting healthy, sustainable travel Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy A tailored induction and ongoing training, with opportunities for continuous professional development A collaborative, supportive team environment with regular peer support and knowledge sharing The option to join our pension scheme through NEST, including employer contributions to support your financial future Join us and be part of a friendly, purpose-driven team making a real difference in people s lives across Doncaster. Our values We re inventive. We re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren t working. We re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone. We re responsible. We do what we say we ll do and keep our promises. We remember that we work for a charity and use our resources effectively. 3 things you should know about us 1. We re local and we re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales. 2. We re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won t turn people away. 3. We re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us. How Citizens Advice Doncaster Borough works We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods. We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits and clients have access to our services through drop-in, appointment, telephone, email and web chat. We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice. Overview of Citizens Advice The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members. This role sits our network of independent charities, delivering services from over 600 local Citizens Advice outlets over 1,800 community centres, GPs surgeries and prisons They do this with: 6,500 local staff over 23,000 trained volunteers
Hand Picked Hotels Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee. We are currently recruiting for a Food & Beverage Supervisor at Fawsley Hall Hotel & Spa, part of Hand Picked Hotels. Fawsley Hall Hotel is located within Northamptonshire and offers our guest a luxurious stay, the hotel boasts 4 AA Red Stars and a 2 AA Rosette restaurant. For rest and relaxation Fawsley Hall is host to one of the Midland's best destination spas and state-of-the-art wellness and health club facilities. Its formal gardens and parkland were sculpted by the renowned architect Capability Brown in the 1760s. About the Role The role of a Food and Beverage Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working. Take personal ownership, operating within role parameters. As Food and Beverage Supervisor, you will be expected to be able to maintain a good knowledge of the wine list and stock availability. Understand the principles of food and wine matching, different grape varieties and predominant flavours. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team. About you: To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again. Company Benefits A competitive salary package of £29,120 per year, with incremental pay reviews based on recognition of commitment and performance plus a share of service charge This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs. Company pension scheme with a generous employer contribution. Life assurance scheme. Employee Assistance Program to support you with whatever life throws at you. Company Sickness Scheme Benefit. 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service. Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In House Wine Academy which are all supported by our learning and development team. Annual loyalty awards (like afternoon teas and overnight stays) Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion. Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Mar 18, 2026
Full time
Hand Picked Hotels Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee. We are currently recruiting for a Food & Beverage Supervisor at Fawsley Hall Hotel & Spa, part of Hand Picked Hotels. Fawsley Hall Hotel is located within Northamptonshire and offers our guest a luxurious stay, the hotel boasts 4 AA Red Stars and a 2 AA Rosette restaurant. For rest and relaxation Fawsley Hall is host to one of the Midland's best destination spas and state-of-the-art wellness and health club facilities. Its formal gardens and parkland were sculpted by the renowned architect Capability Brown in the 1760s. About the Role The role of a Food and Beverage Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working. Take personal ownership, operating within role parameters. As Food and Beverage Supervisor, you will be expected to be able to maintain a good knowledge of the wine list and stock availability. Understand the principles of food and wine matching, different grape varieties and predominant flavours. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team. About you: To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again. Company Benefits A competitive salary package of £29,120 per year, with incremental pay reviews based on recognition of commitment and performance plus a share of service charge This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs. Company pension scheme with a generous employer contribution. Life assurance scheme. Employee Assistance Program to support you with whatever life throws at you. Company Sickness Scheme Benefit. 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service. Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In House Wine Academy which are all supported by our learning and development team. Annual loyalty awards (like afternoon teas and overnight stays) Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion. Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. 12 Month Fixed-Term Contract Job Purpose: We have a network of associates that are passionate about Lifeplus products and people. They contact our Customer Care centre in St Neots with their product orders and questions. Our Customer Care Team Leaders motivate and support a team of administrators to provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to motivate and support a team to truly represent the values and principles of Lifeplus. Principle Responsibilities Include: Motivate and support the team to develop positive relationships with customers to provide excellent customer service. Lead a Team of Customer Care Administrators Coach and Develop a High Performing Team Resolve complex customer queries and complete follow-up actions. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Carry out various channel quality reviews and help your team develop using a coaching approach. Conduct regular 1-1s and performance reviews At peak times, take calls and handle customer enquiries. Assist with Recruitment with Customer Care Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Previous Team Leader/Supervisor experience Passionate about delivering customer service. Fluent in spoken and written German and English (Swiss German desirable) Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Flexible Coaching & feedback skills. Effective Change Leadership Ability to work in a team, ask for help and trust colleagues. Ability to prioritise a varied workload. Take ownership and drive Team Engagement Interpret department, team and individual metrics for continuous improvement. Problem-solving skills to take the initiative and develop your knowledge. Contract Type: 12 Month Fixed-Term Contract Hours and Days: 3 out of 5 weeks will be: 0700 to 1515 Mon-Fri; Sat-Sun: OFF. 2 out of 5 weeks will be: Mon,Tue,Wed,Thu,Sat 0700 to 1515, Fri & Sun: OFF What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun.
Mar 18, 2026
Contractor
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. 12 Month Fixed-Term Contract Job Purpose: We have a network of associates that are passionate about Lifeplus products and people. They contact our Customer Care centre in St Neots with their product orders and questions. Our Customer Care Team Leaders motivate and support a team of administrators to provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to motivate and support a team to truly represent the values and principles of Lifeplus. Principle Responsibilities Include: Motivate and support the team to develop positive relationships with customers to provide excellent customer service. Lead a Team of Customer Care Administrators Coach and Develop a High Performing Team Resolve complex customer queries and complete follow-up actions. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Carry out various channel quality reviews and help your team develop using a coaching approach. Conduct regular 1-1s and performance reviews At peak times, take calls and handle customer enquiries. Assist with Recruitment with Customer Care Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Previous Team Leader/Supervisor experience Passionate about delivering customer service. Fluent in spoken and written German and English (Swiss German desirable) Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Flexible Coaching & feedback skills. Effective Change Leadership Ability to work in a team, ask for help and trust colleagues. Ability to prioritise a varied workload. Take ownership and drive Team Engagement Interpret department, team and individual metrics for continuous improvement. Problem-solving skills to take the initiative and develop your knowledge. Contract Type: 12 Month Fixed-Term Contract Hours and Days: 3 out of 5 weeks will be: 0700 to 1515 Mon-Fri; Sat-Sun: OFF. 2 out of 5 weeks will be: Mon,Tue,Wed,Thu,Sat 0700 to 1515, Fri & Sun: OFF What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun.
Consultant Physician in General Internal Medicine The Shrewsbury and Telford Hospital NHS Trust Employer: Shrewsbury and Telford Hospital NHS Trust Location: Shropshire, TF1 6TF Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 13/03/2026 About this job We have an exciting opportunity to welcome full-time Consultants into the newly developed Department of General Internal Medicine and the successful applicants will join our expanding team of motivated consultants. Candidates progressing towards a CCT or CESR in General medicine are encouraged to apply. We are also keen to support colleagues' professional clinical areas of interest and are open to negotiations on your individual job plan. We have vacancies at both the Princess Royal Hospital, Telford, and The Royal Shrewsbury Hospital, cross site working may be required. Contribution to an out of hours on call rota is core to this role. To diagnose and treat a wide spectrum of clinical problems, ranging from the acutely ill young person to the elderly patients with multiple complex comorbidities. To look after patients that do not fall into the remit of a specific medical speciality or are deemed to have complex medical problems involving multiple symptoms and comorbidities. To provide continued care both in the inpatient and outpatient setting for this patient group. The Internal Medicine physician would both direct treatment of such patients and orchestrate specialist care where needed. Clinical activity as outlined in the job pack. Supporting a complex patient MDT. Support our links into community care including supporting virtual ward environments. Supervision of Higher Specialty Trainees in Internal Medicine, IMT stage one trainees and Clinical fellows working towards CESR in GIM. Formal Education and Clinical Supervisor roles available with suitable training. To develop enhanced clinical skills, especially in the assessment and management of acutely ill patients. To have excellent team-working skills with the abilities and professional attitude to work well in a multi-professional team. To deliver clinical and quality targets agreed both nationally and locally with clinical teams and commissioners. The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales. Encompassing some of the most picturesque parts of England and Wales, the Trust's catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east. The main towns include: Bridgnorth, Ludlow, Market Drayton, Oswestry, Shrewsbury and Whitchurch (in Shropshire); Newport, Telford and Wellington (in Telford & Wrekin); and Newtown and Welshpool (in Powys) all beautiful and unique. Our main service locations are the Princess Royal Hospital (PRH) in Telford and the Royal Shrewsbury Hospital (RSH) in Shrewsbury which are located 20 minutes' drive apart. Together they provide 99% of our activity. Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care. A formal job plan will be agreed between the successful candidate and their Clinical Director and consultant colleagues, on behalf of the Medical Director within 3 months of starting in post. A full-time job plan is based on a 10 PA working week. The job plan will be reviewed annually and is a prospective agreement that sets out the consultant's duties, responsibilities and objectives for the coming year. It covers all aspects of a consultant's professional practice including clinical work, teaching, research, education and managerial responsibilities. It will provide a clear schedule of commitments, both internal and external and will include personal objectives, detailing links to wider service improvements and trust strategic priorities. For a full-time contract, the job plan will be divided on average per week (pro rata for a part time post) as: 7.5 Programmed Activities (PAs) of Direct Clinical Care (includes clinical activity, clinically related activity and predictable and unpredictable emergency work) 2.5 Supporting Professional Activities (SPAs) (includes CPD, audit, teaching and research) The allocation of PAs is reviewed and may be subject to adjustment when a further diary exercise is undertaken or if the service demands a review of the team job plan. Any applicant who is unable, for personal reasons, to work full time will be eligible to be considered for the post. If such a person is appointed, modification of the job content will be discussed on a personal basis with the Trust in consultation with other consultant colleagues. This advert closes on Wednesday 11 Mar 2026 Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 18, 2026
Full time
Consultant Physician in General Internal Medicine The Shrewsbury and Telford Hospital NHS Trust Employer: Shrewsbury and Telford Hospital NHS Trust Location: Shropshire, TF1 6TF Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 13/03/2026 About this job We have an exciting opportunity to welcome full-time Consultants into the newly developed Department of General Internal Medicine and the successful applicants will join our expanding team of motivated consultants. Candidates progressing towards a CCT or CESR in General medicine are encouraged to apply. We are also keen to support colleagues' professional clinical areas of interest and are open to negotiations on your individual job plan. We have vacancies at both the Princess Royal Hospital, Telford, and The Royal Shrewsbury Hospital, cross site working may be required. Contribution to an out of hours on call rota is core to this role. To diagnose and treat a wide spectrum of clinical problems, ranging from the acutely ill young person to the elderly patients with multiple complex comorbidities. To look after patients that do not fall into the remit of a specific medical speciality or are deemed to have complex medical problems involving multiple symptoms and comorbidities. To provide continued care both in the inpatient and outpatient setting for this patient group. The Internal Medicine physician would both direct treatment of such patients and orchestrate specialist care where needed. Clinical activity as outlined in the job pack. Supporting a complex patient MDT. Support our links into community care including supporting virtual ward environments. Supervision of Higher Specialty Trainees in Internal Medicine, IMT stage one trainees and Clinical fellows working towards CESR in GIM. Formal Education and Clinical Supervisor roles available with suitable training. To develop enhanced clinical skills, especially in the assessment and management of acutely ill patients. To have excellent team-working skills with the abilities and professional attitude to work well in a multi-professional team. To deliver clinical and quality targets agreed both nationally and locally with clinical teams and commissioners. The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales. Encompassing some of the most picturesque parts of England and Wales, the Trust's catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east. The main towns include: Bridgnorth, Ludlow, Market Drayton, Oswestry, Shrewsbury and Whitchurch (in Shropshire); Newport, Telford and Wellington (in Telford & Wrekin); and Newtown and Welshpool (in Powys) all beautiful and unique. Our main service locations are the Princess Royal Hospital (PRH) in Telford and the Royal Shrewsbury Hospital (RSH) in Shrewsbury which are located 20 minutes' drive apart. Together they provide 99% of our activity. Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care. A formal job plan will be agreed between the successful candidate and their Clinical Director and consultant colleagues, on behalf of the Medical Director within 3 months of starting in post. A full-time job plan is based on a 10 PA working week. The job plan will be reviewed annually and is a prospective agreement that sets out the consultant's duties, responsibilities and objectives for the coming year. It covers all aspects of a consultant's professional practice including clinical work, teaching, research, education and managerial responsibilities. It will provide a clear schedule of commitments, both internal and external and will include personal objectives, detailing links to wider service improvements and trust strategic priorities. For a full-time contract, the job plan will be divided on average per week (pro rata for a part time post) as: 7.5 Programmed Activities (PAs) of Direct Clinical Care (includes clinical activity, clinically related activity and predictable and unpredictable emergency work) 2.5 Supporting Professional Activities (SPAs) (includes CPD, audit, teaching and research) The allocation of PAs is reviewed and may be subject to adjustment when a further diary exercise is undertaken or if the service demands a review of the team job plan. Any applicant who is unable, for personal reasons, to work full time will be eligible to be considered for the post. If such a person is appointed, modification of the job content will be discussed on a personal basis with the Trust in consultation with other consultant colleagues. This advert closes on Wednesday 11 Mar 2026 Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
About Camden People First Camden People First is a user led organisation run by and for adults with learning disabilities. We promote independence, equality, and self advocacy across the London Borough of Camden. Our work centres on empowering people to speak up, make their own choices, and influence the services and policies that affect their lives. This role supports our mission by helping adults with learning disabilities, build confidence, understand their rights, remove barriers and help them to take an active role in their community. Role Purpose To provide high quality, person centred advocacy for adults with learning disabilities, and neurodivergency in Camden. The Community Advocate helps individuals speak up, be heard, access services, challenge unfair treatment, and participate fully in decisions about their lives. The role also strengthens Camden People First s presence in the community and supports our self advocacy groups. As a Community Advocate, you will empower people to have a bigger voice, to be heard, and to be actively involved in decisions that affect their lives. You will support individuals with issues including wellbeing and health, housing needs, accessing services, organising and attending meetings, and ensuring their rights are upheld. Key Responsibilities Advocacy & Empowerment Support adults with learning disabilities and neurodivergent) to express their views, wishes, and concerns in their own words. Provide independent advocacy during meetings, assessments, reviews, and care planning processes. Support people with a range of communication needs using accessible approaches (signs, symbols, photos, multimedia, etc). Help service users understand information and choices using accessible communication (Easy Read, plain English, visuals). Encourage and develop self advocacy skills so service users can speak up for themselves. Manage a caseload of up to 5 active cases at any time. Attend meetings and forums alongside service users. Community Engagement Work in partnership with local services, including Camden Council Social Services, health providers, housing teams, and voluntary and community organisations. Promote the rights of people with learning disabilities across Camden. Support adults with learning disabilities to access community activities, employment, education, and social opportunities. Casework & Representation Manage a caseload of individuals needing one to one advocacy. Attend multi agency meetings (such as MASH) to ensure the person s voice is heard and respected. Challenge decisions or practices that undermine an adult with learning disabilities rights, wellbeing, or independence. Safeguarding & Rights Protection Identify and report safeguarding concerns in line with Camden People First policies and statutory guidance. Promote the principles of the Mental Capacity Act, Care Act, Equality Act, and Human Rights Act and other legislation. Ensure all advocacy is independent, confidential, and led by the person. Administration & Reporting Keep accurate case notes, outcome records, and monitoring information. Contribute to service evaluation, member feedback, and quality improvement. Support the development of accessible information and Easy Read materials. Internal Relationships Reports to the Director, with caseload-only supervision by the Volunteer Caseload Supervisor. Essential Skills & Experience Level 4 Independent Advocacy qualification Experience working with people with learning disabilities or other vulnerable groups. Strong communication and interpersonal skills, including accessible communication methods. Understanding of relevant legislation (MCA, Care Act, Equality Act). Ability to build trust, maintain boundaries, and work in a user led environment. Confident in challenging decisions and advocating assertively but respectfully. Commitment to co production and working alongside self advocates. Desirable Skills Experience in advocacy, social care, community development, or peer support settings. Knowledge of Camden s local services and community networks. Experience producing Easy Read materials or using tools like photosymbols Understanding of user led organisations and the social model of disability. Personal Qualities Empathetic, patient, and genuinely person centred. Passionate about equality, rights, and inclusion. Organised, reliable, and able to manage competing priorities. Comfortable working in a lively, member led environment where lived experience is central.
Mar 17, 2026
Full time
About Camden People First Camden People First is a user led organisation run by and for adults with learning disabilities. We promote independence, equality, and self advocacy across the London Borough of Camden. Our work centres on empowering people to speak up, make their own choices, and influence the services and policies that affect their lives. This role supports our mission by helping adults with learning disabilities, build confidence, understand their rights, remove barriers and help them to take an active role in their community. Role Purpose To provide high quality, person centred advocacy for adults with learning disabilities, and neurodivergency in Camden. The Community Advocate helps individuals speak up, be heard, access services, challenge unfair treatment, and participate fully in decisions about their lives. The role also strengthens Camden People First s presence in the community and supports our self advocacy groups. As a Community Advocate, you will empower people to have a bigger voice, to be heard, and to be actively involved in decisions that affect their lives. You will support individuals with issues including wellbeing and health, housing needs, accessing services, organising and attending meetings, and ensuring their rights are upheld. Key Responsibilities Advocacy & Empowerment Support adults with learning disabilities and neurodivergent) to express their views, wishes, and concerns in their own words. Provide independent advocacy during meetings, assessments, reviews, and care planning processes. Support people with a range of communication needs using accessible approaches (signs, symbols, photos, multimedia, etc). Help service users understand information and choices using accessible communication (Easy Read, plain English, visuals). Encourage and develop self advocacy skills so service users can speak up for themselves. Manage a caseload of up to 5 active cases at any time. Attend meetings and forums alongside service users. Community Engagement Work in partnership with local services, including Camden Council Social Services, health providers, housing teams, and voluntary and community organisations. Promote the rights of people with learning disabilities across Camden. Support adults with learning disabilities to access community activities, employment, education, and social opportunities. Casework & Representation Manage a caseload of individuals needing one to one advocacy. Attend multi agency meetings (such as MASH) to ensure the person s voice is heard and respected. Challenge decisions or practices that undermine an adult with learning disabilities rights, wellbeing, or independence. Safeguarding & Rights Protection Identify and report safeguarding concerns in line with Camden People First policies and statutory guidance. Promote the principles of the Mental Capacity Act, Care Act, Equality Act, and Human Rights Act and other legislation. Ensure all advocacy is independent, confidential, and led by the person. Administration & Reporting Keep accurate case notes, outcome records, and monitoring information. Contribute to service evaluation, member feedback, and quality improvement. Support the development of accessible information and Easy Read materials. Internal Relationships Reports to the Director, with caseload-only supervision by the Volunteer Caseload Supervisor. Essential Skills & Experience Level 4 Independent Advocacy qualification Experience working with people with learning disabilities or other vulnerable groups. Strong communication and interpersonal skills, including accessible communication methods. Understanding of relevant legislation (MCA, Care Act, Equality Act). Ability to build trust, maintain boundaries, and work in a user led environment. Confident in challenging decisions and advocating assertively but respectfully. Commitment to co production and working alongside self advocates. Desirable Skills Experience in advocacy, social care, community development, or peer support settings. Knowledge of Camden s local services and community networks. Experience producing Easy Read materials or using tools like photosymbols Understanding of user led organisations and the social model of disability. Personal Qualities Empathetic, patient, and genuinely person centred. Passionate about equality, rights, and inclusion. Organised, reliable, and able to manage competing priorities. Comfortable working in a lively, member led environment where lived experience is central.
Heaton House Events Limited
Rushton Spencer, Cheshire
Are you passionate about great service and leading by example? We're looking for an enthusiastic and hands on Front of House Supervisor to join our friendly team at The Knot Inn, a welcoming country pub in the heart of Rushton Spencer. About The Knot Inn The Knot Inn is a traditional countryside pub known for its warm atmosphere, freshly prepared food and excellent selection of drinks. We're proud to offer relaxed dining, a friendly welcome and a strong sense of community. The Role As Front of House Supervisor, you'll play a key part in ensuring every guest enjoys an exceptional experience. You'll lead shifts, support the front of house team and work closely with the management team to maintain our high standards. Your main responsibilities will include: Supervising front of house operations during busy service periods Delivering excellent customer service and setting a positive example for the team Supporting with staff training, stock control and cash handling Ensuring the dining and bar areas are clean, organised and welcoming Assisting management with day to day operations, administration and team coordination About You We're looking for someone who is: Friendly, confident, and guest focused Experienced in restaurant, bar, or pub service (supervisory experience is a bonus) A natural leader who enjoys motivating and supporting others Organised and proactive, with a keen eye for detail Flexible to work evenings and weekends as part of the rota The role is full time and permanent based upon 40 hours per week. You will need to be flexible as you will work 5 days out of 7 including weekends and bank holidays. We operate a TOIL system to ensure good work life balance. What we offer in return A rewarding experience - working as part of a friendly, award winning team Variety - no two days are ever the same! Support - we are a friendly family run company and care about our team like they are part of the family Progression - as our company grows, so can you! Flexibility - this includes flexibility in working days (including evenings, weekends, and bank holidays) and working hours (we don't work Christmas Day or Boxing Day!) Staff events - we work hard but enjoy spending time celebrating our success Guest experience - you get to stay overnight at the farm to experience our rooms! Discounts - we believe in giving back, so you get discounts on tickets and products! Staff Referral scheme - Rewards for bringing more team players to our family TOIL system - time off in lieu offered for extra hours worked Insurance - life & permanent health insurance (after qualifying period) Pension Scheme 28 days holiday (including bank holidays, prorate for part time) - increasing with service to a maximum of 33 days Reward programmes - we recognise and reward those who have worked for us for a long time Free car parking! Apply now
Mar 17, 2026
Full time
Are you passionate about great service and leading by example? We're looking for an enthusiastic and hands on Front of House Supervisor to join our friendly team at The Knot Inn, a welcoming country pub in the heart of Rushton Spencer. About The Knot Inn The Knot Inn is a traditional countryside pub known for its warm atmosphere, freshly prepared food and excellent selection of drinks. We're proud to offer relaxed dining, a friendly welcome and a strong sense of community. The Role As Front of House Supervisor, you'll play a key part in ensuring every guest enjoys an exceptional experience. You'll lead shifts, support the front of house team and work closely with the management team to maintain our high standards. Your main responsibilities will include: Supervising front of house operations during busy service periods Delivering excellent customer service and setting a positive example for the team Supporting with staff training, stock control and cash handling Ensuring the dining and bar areas are clean, organised and welcoming Assisting management with day to day operations, administration and team coordination About You We're looking for someone who is: Friendly, confident, and guest focused Experienced in restaurant, bar, or pub service (supervisory experience is a bonus) A natural leader who enjoys motivating and supporting others Organised and proactive, with a keen eye for detail Flexible to work evenings and weekends as part of the rota The role is full time and permanent based upon 40 hours per week. You will need to be flexible as you will work 5 days out of 7 including weekends and bank holidays. We operate a TOIL system to ensure good work life balance. What we offer in return A rewarding experience - working as part of a friendly, award winning team Variety - no two days are ever the same! Support - we are a friendly family run company and care about our team like they are part of the family Progression - as our company grows, so can you! Flexibility - this includes flexibility in working days (including evenings, weekends, and bank holidays) and working hours (we don't work Christmas Day or Boxing Day!) Staff events - we work hard but enjoy spending time celebrating our success Guest experience - you get to stay overnight at the farm to experience our rooms! Discounts - we believe in giving back, so you get discounts on tickets and products! Staff Referral scheme - Rewards for bringing more team players to our family TOIL system - time off in lieu offered for extra hours worked Insurance - life & permanent health insurance (after qualifying period) Pension Scheme 28 days holiday (including bank holidays, prorate for part time) - increasing with service to a maximum of 33 days Reward programmes - we recognise and reward those who have worked for us for a long time Free car parking! Apply now
Pertemps Network Group are seeking an experienced and compassionate Deputy Manager to support the leadership and day-to-day operations of a specialist Adult Day Centre supporting individuals with Learning Disabilities, Autism and Physical Disabilities . Working closely with the Service Manager, you will play a key role in delivering high-quality, person-centred support , ensuring service users are empowered to develop independence, confidence and life skills. This includes supporting individuals to access education, employment opportunities, apprenticeships and independent living pathways . Location: London Salary: up to £29.50 PAYE/ £38 Umbrella Contract: Full-Time Sector: Adult Social Care / Learning Disabilities You will also take operational responsibility for the centre in the absence of the Service Manager , ensuring the service continues to run effectively, safely and in line with statutory regulations. Key Responsibilities Support the day-to-day management of the day centre and ensure high standards of care and service delivery. Provide direct support to adults with Learning Disabilities, Autism and complex needs , promoting independence and wellbeing. Supervise and support a team of staff (approximately 6 staff including agency workers). Assist with staff supervision, performance reviews, team meetings and training development . Ensure services are person-centred and tailored to individual needs . Lead on the development and delivery of meaningful activities that support life skills, confidence and community engagement. Work with external partners including social workers, carers, supported living providers and commissioners . Support the implementation of Positive Behaviour Support (PBS) plans where required. Maintain health and safety compliance , safeguarding procedures and service standards. Assist with budget monitoring, administrative processes and performance reporting . Ensure all records and service user documentation are accurate, compliant and up to date . About You We are looking for a motivated professional who is passionate about improving the lives of vulnerable adults and supporting teams to deliver high-quality services. You will have: Minimum 5 years' experience working with adults with Learning Disabilities, Autism or Physical Disabilities. At least 2 years' management or supervisory experience within a care or support environment. Strong experience in safeguarding vulnerable adults (including Section 42) . Experience supporting individuals with behaviours that challenge . Excellent communication, leadership and organisational skills . Ability to manage workloads, solve problems and make sound decisions. Strong IT skills including Microsoft Teams and Outlook . Experience writing reports, incident documentation and service plans . Qualifications ( Essential) Level 3 Diploma in Health & Social Care (or equivalent experience) Desirable Level 5 Diploma in Health & Social Care Management qualification Additional Knowledge Understanding of Health & Safety, Risk Assessments, Manual Handling and Fire Safety procedures . Knowledge of budget monitoring and financial administration within a service environment. Ability to coordinate structured activity programmes (e.g. wellbeing sessions, creative workshops, community activities). Why Apply? This is an excellent opportunity to join a supportive adult social care service , making a real difference to the lives of people with complex needs while developing your leadership career in a rewarding environment.
Mar 17, 2026
Full time
Pertemps Network Group are seeking an experienced and compassionate Deputy Manager to support the leadership and day-to-day operations of a specialist Adult Day Centre supporting individuals with Learning Disabilities, Autism and Physical Disabilities . Working closely with the Service Manager, you will play a key role in delivering high-quality, person-centred support , ensuring service users are empowered to develop independence, confidence and life skills. This includes supporting individuals to access education, employment opportunities, apprenticeships and independent living pathways . Location: London Salary: up to £29.50 PAYE/ £38 Umbrella Contract: Full-Time Sector: Adult Social Care / Learning Disabilities You will also take operational responsibility for the centre in the absence of the Service Manager , ensuring the service continues to run effectively, safely and in line with statutory regulations. Key Responsibilities Support the day-to-day management of the day centre and ensure high standards of care and service delivery. Provide direct support to adults with Learning Disabilities, Autism and complex needs , promoting independence and wellbeing. Supervise and support a team of staff (approximately 6 staff including agency workers). Assist with staff supervision, performance reviews, team meetings and training development . Ensure services are person-centred and tailored to individual needs . Lead on the development and delivery of meaningful activities that support life skills, confidence and community engagement. Work with external partners including social workers, carers, supported living providers and commissioners . Support the implementation of Positive Behaviour Support (PBS) plans where required. Maintain health and safety compliance , safeguarding procedures and service standards. Assist with budget monitoring, administrative processes and performance reporting . Ensure all records and service user documentation are accurate, compliant and up to date . About You We are looking for a motivated professional who is passionate about improving the lives of vulnerable adults and supporting teams to deliver high-quality services. You will have: Minimum 5 years' experience working with adults with Learning Disabilities, Autism or Physical Disabilities. At least 2 years' management or supervisory experience within a care or support environment. Strong experience in safeguarding vulnerable adults (including Section 42) . Experience supporting individuals with behaviours that challenge . Excellent communication, leadership and organisational skills . Ability to manage workloads, solve problems and make sound decisions. Strong IT skills including Microsoft Teams and Outlook . Experience writing reports, incident documentation and service plans . Qualifications ( Essential) Level 3 Diploma in Health & Social Care (or equivalent experience) Desirable Level 5 Diploma in Health & Social Care Management qualification Additional Knowledge Understanding of Health & Safety, Risk Assessments, Manual Handling and Fire Safety procedures . Knowledge of budget monitoring and financial administration within a service environment. Ability to coordinate structured activity programmes (e.g. wellbeing sessions, creative workshops, community activities). Why Apply? This is an excellent opportunity to join a supportive adult social care service , making a real difference to the lives of people with complex needs while developing your leadership career in a rewarding environment.
Shrewsbury and Telford Hospital NHS Trust
Shrewsbury, Shropshire
Job overview We have an exciting opportunity to welcome full-time Consultants into the newly developed Department of General Internal Medicine and the successful applicants will join our expanding team of motivated consultants. We are also keen to support colleagues' professional clinical areas of interest and are open to negotiations on your individual job plan. We have vacancies at both the Princess Royal Hospital, Telford, and The Royal Shrewsbury Hospital, cross site working may be required. Main duties of the job To diagnose and treat a wide spectrum of clinical problems, ranging from the acutely ill young person to the elderly patients with multiple complex co morbidities. To look after patients that do not fall into the remit of a specific medical speciality or are deemed to have complex medical problems involving multiple symptoms and co morbidities. To provide continued care both in the inpatient and outpatient setting for this patient group. The Internal Medicine physician would both direct treatment of such patients and the orchestrate specialist care where needed. Clinical activity as outlined in the job pack. Supporting a complex patient MDT. Support our links into community care including supporting virtual ward environments. Supervision of Higher Specialty Trainees in Internal Medicine, IMT stage one trainees and Clinical fellows working towards CESR in GIM. Formal Education and Clinical Supervisor roles available with suitable training. To develop enhanced clinical skills, especially in the assessment and management of acutely ill patients. To have excellent team-working skills with the abilities and professional attitude to work well in a multi-professional team. To deliver clinical and quality targets agreed both nationally and locally with clinical teams and commissioners. Working for our organisation The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales. Encompassing some of the most picturesque parts of England and Wales, the Trust's catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east. The main towns include: Bridgnorth, Ludlow, Market Drayton, Oswestry, Shrewsbury and Whitchurch (in Shropshire); Newport, Telford and Wellington (in Telford & Wrekin); and Newtown and Welshpool (in Powys) - all beautiful and unique. Our main service locations are the Princess Royal Hospital (PRH) in Telford and the Royal Shrewsbury Hospital (RSH) in Shrewsbury which are located 20 minutes' drive apart. Together they provide 99% of our activity. Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care.
Mar 17, 2026
Full time
Job overview We have an exciting opportunity to welcome full-time Consultants into the newly developed Department of General Internal Medicine and the successful applicants will join our expanding team of motivated consultants. We are also keen to support colleagues' professional clinical areas of interest and are open to negotiations on your individual job plan. We have vacancies at both the Princess Royal Hospital, Telford, and The Royal Shrewsbury Hospital, cross site working may be required. Main duties of the job To diagnose and treat a wide spectrum of clinical problems, ranging from the acutely ill young person to the elderly patients with multiple complex co morbidities. To look after patients that do not fall into the remit of a specific medical speciality or are deemed to have complex medical problems involving multiple symptoms and co morbidities. To provide continued care both in the inpatient and outpatient setting for this patient group. The Internal Medicine physician would both direct treatment of such patients and the orchestrate specialist care where needed. Clinical activity as outlined in the job pack. Supporting a complex patient MDT. Support our links into community care including supporting virtual ward environments. Supervision of Higher Specialty Trainees in Internal Medicine, IMT stage one trainees and Clinical fellows working towards CESR in GIM. Formal Education and Clinical Supervisor roles available with suitable training. To develop enhanced clinical skills, especially in the assessment and management of acutely ill patients. To have excellent team-working skills with the abilities and professional attitude to work well in a multi-professional team. To deliver clinical and quality targets agreed both nationally and locally with clinical teams and commissioners. Working for our organisation The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales. Encompassing some of the most picturesque parts of England and Wales, the Trust's catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east. The main towns include: Bridgnorth, Ludlow, Market Drayton, Oswestry, Shrewsbury and Whitchurch (in Shropshire); Newport, Telford and Wellington (in Telford & Wrekin); and Newtown and Welshpool (in Powys) - all beautiful and unique. Our main service locations are the Princess Royal Hospital (PRH) in Telford and the Royal Shrewsbury Hospital (RSH) in Shrewsbury which are located 20 minutes' drive apart. Together they provide 99% of our activity. Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care.
37.5 hours per week / permanent / working Monday to Friday 9am-5pm. At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. Are you an experienced maintenance professional looking to step into a senior role? Do you take pride in creating safe, welcoming homes that make a real difference in young people s lives? Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. We operate across East Sussex, centred around our Foyers in Eastbourne and Hastings, which provide 24 hour supported housing for young people aged . We also manage several larger shared houses (typically 4 8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. In total, the team helps maintain safe homes for approximately 180 residents across the county. We are recruiting for a Senior Maintenance Worker to supervise a small team of Maintenance Workers across East Sussex. This is a hands-on role, combining practical maintenance tasks with day to day staff supervision. Key Responsibilities Supervising maintenance staff, offering constructive feedback, coaching, and support Providing a comprehensive maintenance, caretaking, and cleaning service to ensure safe, welcoming, psychologically informed accommodation Carrying out day to day maintenance across our sites in East Sussex, and occasionally supporting other housing schemes Completing maintenance, cleaning, repair, and redecoration works within agreed timescales, and delegating tasks where appropriate Performing or delegating general caretaking and cleaning duties, including cleaning communal areas, litter picking, and waste removal If you re excited about this role but your experience doesn t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths. We re looking for a someone with a positive, flexible attitude and a genuine desire to contribute to young people s wellbeing. Experience and Knowledge We are searching for someone with: Previous supervisory or team leading experience, with the ability to organise and direct a small team effectively Strong maintenance experience across a range of trade or repair tasks, including delivering high quality maintenance and decorating work Experience working in supported housing, residential, or community based settings Commitment to maintaining high standards of safety, quality, and resident wellbeing Good understanding of health & safety requirements and compliance processes A proactive, organised approach to workload and prioritisation Qualifications and Training (Desirable) It would be beneficial, though not essential, if you have: City & Guilds or equivalent qualification in one or more maintenance skill areas Manual handling training Training in handling bodily fluids Boundaries training First Aid training CLOSING DATE: Sunday 5 April 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity checks.
Mar 17, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday 9am-5pm. At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. Are you an experienced maintenance professional looking to step into a senior role? Do you take pride in creating safe, welcoming homes that make a real difference in young people s lives? Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. We operate across East Sussex, centred around our Foyers in Eastbourne and Hastings, which provide 24 hour supported housing for young people aged . We also manage several larger shared houses (typically 4 8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. In total, the team helps maintain safe homes for approximately 180 residents across the county. We are recruiting for a Senior Maintenance Worker to supervise a small team of Maintenance Workers across East Sussex. This is a hands-on role, combining practical maintenance tasks with day to day staff supervision. Key Responsibilities Supervising maintenance staff, offering constructive feedback, coaching, and support Providing a comprehensive maintenance, caretaking, and cleaning service to ensure safe, welcoming, psychologically informed accommodation Carrying out day to day maintenance across our sites in East Sussex, and occasionally supporting other housing schemes Completing maintenance, cleaning, repair, and redecoration works within agreed timescales, and delegating tasks where appropriate Performing or delegating general caretaking and cleaning duties, including cleaning communal areas, litter picking, and waste removal If you re excited about this role but your experience doesn t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths. We re looking for a someone with a positive, flexible attitude and a genuine desire to contribute to young people s wellbeing. Experience and Knowledge We are searching for someone with: Previous supervisory or team leading experience, with the ability to organise and direct a small team effectively Strong maintenance experience across a range of trade or repair tasks, including delivering high quality maintenance and decorating work Experience working in supported housing, residential, or community based settings Commitment to maintaining high standards of safety, quality, and resident wellbeing Good understanding of health & safety requirements and compliance processes A proactive, organised approach to workload and prioritisation Qualifications and Training (Desirable) It would be beneficial, though not essential, if you have: City & Guilds or equivalent qualification in one or more maintenance skill areas Manual handling training Training in handling bodily fluids Boundaries training First Aid training CLOSING DATE: Sunday 5 April 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity checks.
Overview Food and Beverage Supervisor (HOT0CB0S) Food and Beverage Supervisor - Job Number: HOT0CB0S Work Locations Work Locations: Hilton Woking, Church Street West Woking GU21 6AX Get ready to be part of something truly extraordinary at Hilton Woking, taking a leading role in Woking's Victoria Square redevelopment. Join us on our journey, where we are committed to fostering a unique team culture, becoming an integral part of the community, and embracing sustainable practices in everything we do. Our hotel showcases 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar, GLOW, indulge in culinary delights at the all-dining restaurant, OXBO, and enjoy views at the chic Sky Bar, LOFT. The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high-performing team committed to delivering the ultimate guest experience across all areas of our business. A WORLD OF REWARDS Yearly salary of £25,750 plus service charge Uniform provided and laundered Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Member's areas Travel - We encourage green travel to work as a powerful way to make a positive impact on the environment and your community. You can opt for biking, walking, carpooling, or using public transportation. The hotel does not own a car park; a permit can be purchased for a yearly fee or daily payment directly to the car park. A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets Assist Food and Beverage management with training and development of team members Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? Previous Food and Beverage experience Committed to delivering high levels of customer service Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in hotel industry Previous experience in supervising and/or delegation Willingness to develop team members and self EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Mar 17, 2026
Full time
Overview Food and Beverage Supervisor (HOT0CB0S) Food and Beverage Supervisor - Job Number: HOT0CB0S Work Locations Work Locations: Hilton Woking, Church Street West Woking GU21 6AX Get ready to be part of something truly extraordinary at Hilton Woking, taking a leading role in Woking's Victoria Square redevelopment. Join us on our journey, where we are committed to fostering a unique team culture, becoming an integral part of the community, and embracing sustainable practices in everything we do. Our hotel showcases 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar, GLOW, indulge in culinary delights at the all-dining restaurant, OXBO, and enjoy views at the chic Sky Bar, LOFT. The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high-performing team committed to delivering the ultimate guest experience across all areas of our business. A WORLD OF REWARDS Yearly salary of £25,750 plus service charge Uniform provided and laundered Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Member's areas Travel - We encourage green travel to work as a powerful way to make a positive impact on the environment and your community. You can opt for biking, walking, carpooling, or using public transportation. The hotel does not own a car park; a permit can be purchased for a yearly fee or daily payment directly to the car park. A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets Assist Food and Beverage management with training and development of team members Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? Previous Food and Beverage experience Committed to delivering high levels of customer service Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in hotel industry Previous experience in supervising and/or delegation Willingness to develop team members and self EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Store Manager - Carnaby St / Spitalfields Store Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. Opportunity As a Store Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mar 16, 2026
Full time
Store Manager - Carnaby St / Spitalfields Store Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. Opportunity As a Store Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mersey and West Lancashire Teaching Hospitals NHS Trust Cardio-Respiratory Administration Assistant The closing date is 17 March 2026 We are recruiting for an Administrative Assistant within the Cardio-Respiratory team. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you can work on your own initiative. Dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover with colleagues working where appropriate. Main duties of the job The post holder will Co-ordinate the admission/attendance of patients to the Cardio-Respiratory Department & the Cardiac Diagnostic Centre. To schedule procedures ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS National Guidelines. The JD & PS are currently under AfC review and are subject to change. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Book Diagnostic appointments using the PAS/CRIS & NHS e-referral system and identify the type of out patient appointment required. Obtain relevant reports/information and request HRS/case notes. Update the PAS system and NHS e referral with all information following patient referral triage with all special requirements. Responsible for organising patient attendance ensuring that the diagnostic investigations are scheduled appropriately for clinical needs. This will involve telephoning and booking appointments using a number of computerised systems. To compile and update waiting lists for necessary diagnostics procedures. Print off daily patient lists from Medway and CRIS. Print off referrals from the NHS e referral system. Deal efficiently and effectively with telephone calls (patient, consultants, secretaries, diagnostic centre, GPs etc). Ensuring confidentiality is strictly maintained and complying with Data Protection Act. Contact patient to offer appointments that are convenient, agree and book date and arrange for letter and appropriate literature to be sent to the patient. Ensure that all patients are offered a choice of date and time for their admissions with reasonable notice within the relevant NHS maximum waiting times. Telephone patients with details of cancellations/admissions when required. Deal with resultant patient queries in a polite and courteous manner. (May occasionally deal with stressed or aggressive patients). Cancel and re arrange admissions/attendance as and when needed (via ward, consultant, patients etc). Liaise with Team Leader and Administration Service Co ordinator over late cancellations and arrange any back filling if appropriate. Ensure all cancelled day case admissions or out patient attendances (both patients and hospital initiated) and DNAs are followed up efficiently. Provide general advice and guidance to patients and relatives on admissions/attendance. Inform wards, secretaries, consultants and the diagnostic centre of all arranged attendances or any changes/cancellations. Recording, accessing and updating Patient Information on Medway system in a timely and accurate manner. Record National operation codes for all practices undergoing day case procedures on Medway. Participate in the reception rota for both St Helens & Whiston sites. If consultants/cardiac nurses on annual leave ensure that adequate cover is in place before booking into session. Liaise with CDC Manager and ASC in order to ensure Cardiac Diagnostic sessions are utilised when consultants/cardiac nurses on annual leave. When booking urgent patients, ensuring wards, TCI requirements, operational services, Diagnostic Centre are aware of patients attendance/admissions. Keep both electronic and paper diaries up to date. Liaise with ASC on a regular basis in order to manage waiting lists effectively whilst working within government guidelines (Access Targets). Adhere to all relevant national and local deadlines targets. Request and check case sheets for any potential missed additions and highlight to Supervisor/Managers. Liaise with other hospitals both NHS and private. Liaise with all other staff clerical, secretarial, wards, diagnostic centre, GPs etc. Use computer software/systems word, excel, Medway, CRIS & ERS. Maintain a safe environment within the workplace whilst adhering to Health and Safety policy. Cover colleagues sickness/annual leave when necessary. Ensure all up to date Trust and Departmental policies and procedures are adhered to. Performing all ad hoc clerical duties as required ie. E mail, photocopying, typing and telephone calls. ADMINISTRATIVE RESPONSIBILITIES Ensure patient activity is recorded real time on relevant Trust Information System. TEACHING & TRAINING RESPONSIBILITIES Take part in Trust appraisal process, agreeing objectives and a personal development plan annually. As required attend regular mandatory training and other training courses relevant to the job. RESEARCH & AUDIT Participate in and assist in audits. Person Specification Qualifications Educated to GCSE level/NVQ Level 2 and/or equivalent qualification and/or experience NVQ 3 in Customer Care or equivalent knowledge through formal training and experience Knowledge & Experience Previous clerical experience Able to deal with the public in person and via the telephone Knowledge of medical terminology Previous NHS experience Experience of mentoring and training staff Skills Word Processing Skills Self motivated and able to work with limited supervision Able to use own initiative and respond to new challenges Manage/prioritise own workload Ability to accurately maintain computerised and manual systems Ability to relate effectively and communicate clearly and professionally at all levels Ability to manage difficult/sensitive situations Excellent interpersonal and influencing skills Can work well under pressure, produce high quality work and remain calm in difficult situations Good communication skills and professional/ pleasant manner Other Ability to build and maintain good working relationships Ability to travel to various hospital locations by own car / assisted drive Able to work the hours and duties required by the post Comply with Trust policies and procedures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Mar 16, 2026
Full time
Mersey and West Lancashire Teaching Hospitals NHS Trust Cardio-Respiratory Administration Assistant The closing date is 17 March 2026 We are recruiting for an Administrative Assistant within the Cardio-Respiratory team. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you can work on your own initiative. Dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover with colleagues working where appropriate. Main duties of the job The post holder will Co-ordinate the admission/attendance of patients to the Cardio-Respiratory Department & the Cardiac Diagnostic Centre. To schedule procedures ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS National Guidelines. The JD & PS are currently under AfC review and are subject to change. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Book Diagnostic appointments using the PAS/CRIS & NHS e-referral system and identify the type of out patient appointment required. Obtain relevant reports/information and request HRS/case notes. Update the PAS system and NHS e referral with all information following patient referral triage with all special requirements. Responsible for organising patient attendance ensuring that the diagnostic investigations are scheduled appropriately for clinical needs. This will involve telephoning and booking appointments using a number of computerised systems. To compile and update waiting lists for necessary diagnostics procedures. Print off daily patient lists from Medway and CRIS. Print off referrals from the NHS e referral system. Deal efficiently and effectively with telephone calls (patient, consultants, secretaries, diagnostic centre, GPs etc). Ensuring confidentiality is strictly maintained and complying with Data Protection Act. Contact patient to offer appointments that are convenient, agree and book date and arrange for letter and appropriate literature to be sent to the patient. Ensure that all patients are offered a choice of date and time for their admissions with reasonable notice within the relevant NHS maximum waiting times. Telephone patients with details of cancellations/admissions when required. Deal with resultant patient queries in a polite and courteous manner. (May occasionally deal with stressed or aggressive patients). Cancel and re arrange admissions/attendance as and when needed (via ward, consultant, patients etc). Liaise with Team Leader and Administration Service Co ordinator over late cancellations and arrange any back filling if appropriate. Ensure all cancelled day case admissions or out patient attendances (both patients and hospital initiated) and DNAs are followed up efficiently. Provide general advice and guidance to patients and relatives on admissions/attendance. Inform wards, secretaries, consultants and the diagnostic centre of all arranged attendances or any changes/cancellations. Recording, accessing and updating Patient Information on Medway system in a timely and accurate manner. Record National operation codes for all practices undergoing day case procedures on Medway. Participate in the reception rota for both St Helens & Whiston sites. If consultants/cardiac nurses on annual leave ensure that adequate cover is in place before booking into session. Liaise with CDC Manager and ASC in order to ensure Cardiac Diagnostic sessions are utilised when consultants/cardiac nurses on annual leave. When booking urgent patients, ensuring wards, TCI requirements, operational services, Diagnostic Centre are aware of patients attendance/admissions. Keep both electronic and paper diaries up to date. Liaise with ASC on a regular basis in order to manage waiting lists effectively whilst working within government guidelines (Access Targets). Adhere to all relevant national and local deadlines targets. Request and check case sheets for any potential missed additions and highlight to Supervisor/Managers. Liaise with other hospitals both NHS and private. Liaise with all other staff clerical, secretarial, wards, diagnostic centre, GPs etc. Use computer software/systems word, excel, Medway, CRIS & ERS. Maintain a safe environment within the workplace whilst adhering to Health and Safety policy. Cover colleagues sickness/annual leave when necessary. Ensure all up to date Trust and Departmental policies and procedures are adhered to. Performing all ad hoc clerical duties as required ie. E mail, photocopying, typing and telephone calls. ADMINISTRATIVE RESPONSIBILITIES Ensure patient activity is recorded real time on relevant Trust Information System. TEACHING & TRAINING RESPONSIBILITIES Take part in Trust appraisal process, agreeing objectives and a personal development plan annually. As required attend regular mandatory training and other training courses relevant to the job. RESEARCH & AUDIT Participate in and assist in audits. Person Specification Qualifications Educated to GCSE level/NVQ Level 2 and/or equivalent qualification and/or experience NVQ 3 in Customer Care or equivalent knowledge through formal training and experience Knowledge & Experience Previous clerical experience Able to deal with the public in person and via the telephone Knowledge of medical terminology Previous NHS experience Experience of mentoring and training staff Skills Word Processing Skills Self motivated and able to work with limited supervision Able to use own initiative and respond to new challenges Manage/prioritise own workload Ability to accurately maintain computerised and manual systems Ability to relate effectively and communicate clearly and professionally at all levels Ability to manage difficult/sensitive situations Excellent interpersonal and influencing skills Can work well under pressure, produce high quality work and remain calm in difficult situations Good communication skills and professional/ pleasant manner Other Ability to build and maintain good working relationships Ability to travel to various hospital locations by own car / assisted drive Able to work the hours and duties required by the post Comply with Trust policies and procedures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Hospitality Supervisor £17.34 per hour plus company benefits Full Time hours to include some weekend working A Top 20 Rated Care Home Group 2025! Awarded 'One of the UKs Best Companies to Work For Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia. This is an exciting full-time o
Mar 16, 2026
Full time
Hospitality Supervisor £17.34 per hour plus company benefits Full Time hours to include some weekend working A Top 20 Rated Care Home Group 2025! Awarded 'One of the UKs Best Companies to Work For Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia. This is an exciting full-time o
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide, including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair. Why Ferrovial? Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency. Job Description: Senior Project Manager - Sewage Treatment Works Reports to: Project Director Project: Slough - Extension of an operational sewage treatment plant (STW) Location: First year in Central London, then in Slough. Role Summary We are seeking an experienced Senior Project Manager with a strong background in water/wastewater infrastructure to lead the extension of a live sewage treatment works that must maintain full operations throughout construction. The candidate will own end-to-end delivery (scope, programme, budget, quality, safety, environmental compliance) while ensuring a seamless coordination with Thames' Water's operational team, strict adherence to Thames' Water procedures and standards, and effective management of multidisciplinary engineering and delivery teams (civil, mechanical, electrical, chemical/process). Key Responsibilities: Lead the full project lifecycle from project initiation, design coordination, procurement, construction, commissioning, to handover/closeout. Plan and sequence the works to ensure a full coordination with the existing treatment processes, avoiding any unplanned outages, including a meticulously management of the isolations and live interfaces. Establish and maintain the Project Execution Plan, programme, cost plan, risk register, and change control in line with client and internal governance. Serve as the primary point of contact for Thames' Water and their operational representatives; chair progress, risk, and interface meetings. Coordinate permits, isolation plans, and method approvals with the Thames' Water operational team to safeguard continuity of service and compliance with permit-to-work systems. Manage regulatory, statutory, and third-party stakeholders (e.g., local authorities, EA interfaces, utilities). Champion a safety-first culture; ensure compliance with CDM Regulations, RAMS, LOTO, confined space controls, temporary works, lifting operations, and process safety protocols. Ensure robust environmental management: pollution prevention, odour control, sludge handling, silt and noise/dust management, and wastewater discharge compliance. Oversee quality assurance/quality control, ITPs, and documentation to meet client acceptance criteria. Coordinate civil, structural, mechanical, electrical, instrumentation & control, and process/chemical engineering inputs; ensure design constructability and operability. Oversee integration of M&E plant, MCCs, SCADA/telemetry, and process tie-ins with live assets, plan staged commissioning and performance testing. Own cost performance: forecasting, earned value, change management, early warnings, and contract administration (e.g., NEC forms). Lead procurement of subcontractors, OEMs, and long lead items; manage supplier performance and technical submittals. Maintain a realistic, risk-adjusted programme; implement recovery plans as needed. Lead commissioning strategy and phased cutovers; ensure robust testing, O&M documentation, training, spares, asset tagging, and clean handover aligned to Thames' Water requirements. Manage and mentor the project team; allocate resources effectively across planning, engineering, commercial, and site delivery functions. Drive high-performance collaboration, clear communications, and proactive issue resolution. Qualification, skills and experience: Degree in Engineering (Civil, Mechanical, Electrical, Chemical/Process, or related discipline). Experience delivering water/wastewater infrastructure projects (treatment works, networks, or major AMP frameworks). Demonstrable experience delivering construction projects on live/operational sewage treatment plants without service interruption. In-depth knowledge of Thames' Water procedures, standards, and permit-to-work systems (e.g., isolations, method approvals, operational interfaces, documentation and assurance expectations). Proven track record managing multidisciplinary teams (civil, mechanical, electrical, chemical/process) through design, construction, commissioning, and handover. Strong H&S leadership with excellent command of CDM Regulations, RAMS, temporary works, and process safety in water environments. Solid commercial acumen (NEC contract administration, cost control, risk/change management). Excellent stakeholder management, written and verbal communication, and meeting leadership skills. IOSH/NEBOSH or equivalent H&S qualification; Temporary Works Supervisor/Coordinator experience (desirable). Confined Space appreciation/awareness; LOTO and electrical isolation familiarity in live MCC/controls environments (desirable). Experience with SCADA integration, telemetry, OEM process packages, and staged commissioning on live assets (desirable). Familiarity with digital delivery tools (BIM, CDEs, Power BI dashboards, document control systems), desirable. CSCS (Manager/Professional) or equivalent. SMSTS. Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Project description The £80 million upgrade of Slough Sewage Treatment Works for Thames' Water will be carried out by Ferrovial Construction and Cadagua, working together as a joint venture. This project aims to improve the resilience and sustainability of Slough STW, ensuring it meets tougher Environment Agency standards and achieves better environmental performance. Improvements include expanded treatment capacity, advanced systems for removing ammonia and phosphorus, upgraded storm flow management, and robust new power infrastructure. The partnership combines Ferrovial Construction's expertise in UK infrastructure projects with Cadagua's broad experience in international water treatment. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.
Mar 16, 2026
Full time
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide, including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair. Why Ferrovial? Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency. Job Description: Senior Project Manager - Sewage Treatment Works Reports to: Project Director Project: Slough - Extension of an operational sewage treatment plant (STW) Location: First year in Central London, then in Slough. Role Summary We are seeking an experienced Senior Project Manager with a strong background in water/wastewater infrastructure to lead the extension of a live sewage treatment works that must maintain full operations throughout construction. The candidate will own end-to-end delivery (scope, programme, budget, quality, safety, environmental compliance) while ensuring a seamless coordination with Thames' Water's operational team, strict adherence to Thames' Water procedures and standards, and effective management of multidisciplinary engineering and delivery teams (civil, mechanical, electrical, chemical/process). Key Responsibilities: Lead the full project lifecycle from project initiation, design coordination, procurement, construction, commissioning, to handover/closeout. Plan and sequence the works to ensure a full coordination with the existing treatment processes, avoiding any unplanned outages, including a meticulously management of the isolations and live interfaces. Establish and maintain the Project Execution Plan, programme, cost plan, risk register, and change control in line with client and internal governance. Serve as the primary point of contact for Thames' Water and their operational representatives; chair progress, risk, and interface meetings. Coordinate permits, isolation plans, and method approvals with the Thames' Water operational team to safeguard continuity of service and compliance with permit-to-work systems. Manage regulatory, statutory, and third-party stakeholders (e.g., local authorities, EA interfaces, utilities). Champion a safety-first culture; ensure compliance with CDM Regulations, RAMS, LOTO, confined space controls, temporary works, lifting operations, and process safety protocols. Ensure robust environmental management: pollution prevention, odour control, sludge handling, silt and noise/dust management, and wastewater discharge compliance. Oversee quality assurance/quality control, ITPs, and documentation to meet client acceptance criteria. Coordinate civil, structural, mechanical, electrical, instrumentation & control, and process/chemical engineering inputs; ensure design constructability and operability. Oversee integration of M&E plant, MCCs, SCADA/telemetry, and process tie-ins with live assets, plan staged commissioning and performance testing. Own cost performance: forecasting, earned value, change management, early warnings, and contract administration (e.g., NEC forms). Lead procurement of subcontractors, OEMs, and long lead items; manage supplier performance and technical submittals. Maintain a realistic, risk-adjusted programme; implement recovery plans as needed. Lead commissioning strategy and phased cutovers; ensure robust testing, O&M documentation, training, spares, asset tagging, and clean handover aligned to Thames' Water requirements. Manage and mentor the project team; allocate resources effectively across planning, engineering, commercial, and site delivery functions. Drive high-performance collaboration, clear communications, and proactive issue resolution. Qualification, skills and experience: Degree in Engineering (Civil, Mechanical, Electrical, Chemical/Process, or related discipline). Experience delivering water/wastewater infrastructure projects (treatment works, networks, or major AMP frameworks). Demonstrable experience delivering construction projects on live/operational sewage treatment plants without service interruption. In-depth knowledge of Thames' Water procedures, standards, and permit-to-work systems (e.g., isolations, method approvals, operational interfaces, documentation and assurance expectations). Proven track record managing multidisciplinary teams (civil, mechanical, electrical, chemical/process) through design, construction, commissioning, and handover. Strong H&S leadership with excellent command of CDM Regulations, RAMS, temporary works, and process safety in water environments. Solid commercial acumen (NEC contract administration, cost control, risk/change management). Excellent stakeholder management, written and verbal communication, and meeting leadership skills. IOSH/NEBOSH or equivalent H&S qualification; Temporary Works Supervisor/Coordinator experience (desirable). Confined Space appreciation/awareness; LOTO and electrical isolation familiarity in live MCC/controls environments (desirable). Experience with SCADA integration, telemetry, OEM process packages, and staged commissioning on live assets (desirable). Familiarity with digital delivery tools (BIM, CDEs, Power BI dashboards, document control systems), desirable. CSCS (Manager/Professional) or equivalent. SMSTS. Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Project description The £80 million upgrade of Slough Sewage Treatment Works for Thames' Water will be carried out by Ferrovial Construction and Cadagua, working together as a joint venture. This project aims to improve the resilience and sustainability of Slough STW, ensuring it meets tougher Environment Agency standards and achieves better environmental performance. Improvements include expanded treatment capacity, advanced systems for removing ammonia and phosphorus, upgraded storm flow management, and robust new power infrastructure. The partnership combines Ferrovial Construction's expertise in UK infrastructure projects with Cadagua's broad experience in international water treatment. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.
We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. Cardio-Respiratory Administration Assistant NHS AfC: Band 3 Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Working across 7 days) Job ref 586 Site Whiston Hospital and St Helens Hospital Town Prescot Salary £24,937 - £26,598 Per Annum Salary period Yearly Closing 17/03/:59 Interview date 31/03/2026 Job overview We are recruiting for an Administrative Assistant within the Cardio-Respiratory team. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you can work on your own initiative. Dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover with colleagues working where appropriate. Main duties of the job The post holder will Co-ordinate the admission/attendance of patients to the Cardio-Respiratory Department & the Cardiac Diagnostic Centre. To schedule procedures ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS National Guidelines. JD & PS are currently under AfC review and are subject to change. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Detailed job description and main responsibilities KEY DUTIES Book Diagnostic appointments using the PAS/CRIS & NHS e-referral system and identify the type of out-patient appointment required. Obtain relevant reports/information and request HRS/case notes. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. Responsible for organising patient attendance ensuring that the diagnostic investigations are scheduled appropriately for clinical needs. This will involve telephoning and booking appointments using a number of computerised systems. To compile and update waiting lists for necessary diagnostics procedures. Print off daily patient lists from Medway and CRIS. Print off referrals from the NHS e-referral system. Deal efficiently and effectively with telephone calls (patient, consultants, secretaries, diagnostic centre, GP's etc). Ensuring confidentiality is strictly maintained and complying with Data Protection Act. Contact patient to offer appointments that are convenient, agree and book date and arrange for letter and appropriate literature to be sent to the patient. Ensure that all patients are offered a choice of date and time for their admissions with reasonable notice within the relevant NHS maximum waiting times. Telephone patients with details of cancellations/admissions when required. Deal with resultant patient queries in a polite and courteous manner. (May occasionally deal with stressed or aggressive patients). Cancel and re-arrange admissions/attendance as and when needed (via ward, consultant, patients etc). Liaise with Team Leader and Administration Service Co-ordinator over late cancellations and arrange any back-filling if appropriate. Ensure all cancelled day case admissions or out-patient attendances (both patients and hospital initiated) and DNA's are followed up efficiently. Provide general advice and guidance to patients and relatives on admissions/attendance. Inform wards, secretaries, consultants and the diagnostic centre of all arranged attendances or any changes/cancellations. Recording, accessing and updating Patient Information on Medway system in a timely and accurate manner. Record National operation codes for all practices undergoing day case procedures on Medway. Participate in the reception rota for both St Helens & Whiston sites. If consultants/cardiac nurses on annual leave ensure that adequate cover is in place before booking into session. Liaise with CDC Manager and ASC in order to ensure Cardiac Diagnostic sessions are utilised when consultants/cardiac nurses on annual leave. When booking urgent patients, ensuring wards, TCI requirements, operational services, Diagnostic Centre are aware of patient's attendance/admissions. Keep both electronic and paper diaries up to date. Liaise with ASC on a regular basis in order to manage waiting lists effectively whilst working within government guidelines (Access Targets). Adhere to all relevant national and local deadlines targets. Request and check case sheets for any potential missed additions and highlight to Supervisor/Managers. Liaise with other hospitals both NHS and private. Liaise with all other staff - clerical, secretarial, wards, diagnostic centre, GP's etc. Use computer software/systems - word, excel, Medway, CRIS & ERS. Maintain a safe environment within the workplace whilst adhering to Health and Safety policy. Cover colleague's sickness/annual leave when necessary. Ensure all up to date Trust and Departmental policies and procedures are adhered to. Performing all ad-hoc clerical duties as required ie. E-mail, photocopying, typing and telephone calls. ADMINISTRATIVE RESPONSIBILITIES Ensure patient activity is recorded real time on relevant Trust Information System. TEACHING & TRAINING RESPONSBILITIES Take part in Trust appraisal process, agreeing objectives and a personal development plan annually. As required attend regular mandatory training and other training courses relevant to the job. RESEARCH & AUDIT Participate in and assist in audits. Person specification Qualifications Educated to GCSE level/NVQ Level 2 and/or equivalent qualification and/or experience NVQ 3 in Customer Care or equivalent knowledge through formal training and experience Knowledge & Experience Previous clerical experience Able to deal with the public in person and via the telephone Knowledge of medical terminology Previous NHS experience Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Able to use own initiative and respond to new challenges Manage/prioritise own workload Ability to accurately maintain computerised and manual systems Ability to relate effectively and communicate clearly and professionally at all levels Ability to manage difficult/sensitive situations Excellent interpersonal and influencing skills Can work well under pressure, produce high quality work and remain calm in difficult situations Good communication skills and professional/ pleasant manner Other Ability to build and maintain good working relationships Ability to travel to various hospital locations by own car / assisted drive Able to work the hours and duties required by the post Comply with Trust policies and procedures Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England. Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience. The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice. Equality, Diversity, and Inclusion . click apply for full job details
Mar 16, 2026
Full time
We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. Cardio-Respiratory Administration Assistant NHS AfC: Band 3 Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Working across 7 days) Job ref 586 Site Whiston Hospital and St Helens Hospital Town Prescot Salary £24,937 - £26,598 Per Annum Salary period Yearly Closing 17/03/:59 Interview date 31/03/2026 Job overview We are recruiting for an Administrative Assistant within the Cardio-Respiratory team. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you can work on your own initiative. Dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover with colleagues working where appropriate. Main duties of the job The post holder will Co-ordinate the admission/attendance of patients to the Cardio-Respiratory Department & the Cardiac Diagnostic Centre. To schedule procedures ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS National Guidelines. JD & PS are currently under AfC review and are subject to change. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Detailed job description and main responsibilities KEY DUTIES Book Diagnostic appointments using the PAS/CRIS & NHS e-referral system and identify the type of out-patient appointment required. Obtain relevant reports/information and request HRS/case notes. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. Responsible for organising patient attendance ensuring that the diagnostic investigations are scheduled appropriately for clinical needs. This will involve telephoning and booking appointments using a number of computerised systems. To compile and update waiting lists for necessary diagnostics procedures. Print off daily patient lists from Medway and CRIS. Print off referrals from the NHS e-referral system. Deal efficiently and effectively with telephone calls (patient, consultants, secretaries, diagnostic centre, GP's etc). Ensuring confidentiality is strictly maintained and complying with Data Protection Act. Contact patient to offer appointments that are convenient, agree and book date and arrange for letter and appropriate literature to be sent to the patient. Ensure that all patients are offered a choice of date and time for their admissions with reasonable notice within the relevant NHS maximum waiting times. Telephone patients with details of cancellations/admissions when required. Deal with resultant patient queries in a polite and courteous manner. (May occasionally deal with stressed or aggressive patients). Cancel and re-arrange admissions/attendance as and when needed (via ward, consultant, patients etc). Liaise with Team Leader and Administration Service Co-ordinator over late cancellations and arrange any back-filling if appropriate. Ensure all cancelled day case admissions or out-patient attendances (both patients and hospital initiated) and DNA's are followed up efficiently. Provide general advice and guidance to patients and relatives on admissions/attendance. Inform wards, secretaries, consultants and the diagnostic centre of all arranged attendances or any changes/cancellations. Recording, accessing and updating Patient Information on Medway system in a timely and accurate manner. Record National operation codes for all practices undergoing day case procedures on Medway. Participate in the reception rota for both St Helens & Whiston sites. If consultants/cardiac nurses on annual leave ensure that adequate cover is in place before booking into session. Liaise with CDC Manager and ASC in order to ensure Cardiac Diagnostic sessions are utilised when consultants/cardiac nurses on annual leave. When booking urgent patients, ensuring wards, TCI requirements, operational services, Diagnostic Centre are aware of patient's attendance/admissions. Keep both electronic and paper diaries up to date. Liaise with ASC on a regular basis in order to manage waiting lists effectively whilst working within government guidelines (Access Targets). Adhere to all relevant national and local deadlines targets. Request and check case sheets for any potential missed additions and highlight to Supervisor/Managers. Liaise with other hospitals both NHS and private. Liaise with all other staff - clerical, secretarial, wards, diagnostic centre, GP's etc. Use computer software/systems - word, excel, Medway, CRIS & ERS. Maintain a safe environment within the workplace whilst adhering to Health and Safety policy. Cover colleague's sickness/annual leave when necessary. Ensure all up to date Trust and Departmental policies and procedures are adhered to. Performing all ad-hoc clerical duties as required ie. E-mail, photocopying, typing and telephone calls. ADMINISTRATIVE RESPONSIBILITIES Ensure patient activity is recorded real time on relevant Trust Information System. TEACHING & TRAINING RESPONSBILITIES Take part in Trust appraisal process, agreeing objectives and a personal development plan annually. As required attend regular mandatory training and other training courses relevant to the job. RESEARCH & AUDIT Participate in and assist in audits. Person specification Qualifications Educated to GCSE level/NVQ Level 2 and/or equivalent qualification and/or experience NVQ 3 in Customer Care or equivalent knowledge through formal training and experience Knowledge & Experience Previous clerical experience Able to deal with the public in person and via the telephone Knowledge of medical terminology Previous NHS experience Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Able to use own initiative and respond to new challenges Manage/prioritise own workload Ability to accurately maintain computerised and manual systems Ability to relate effectively and communicate clearly and professionally at all levels Ability to manage difficult/sensitive situations Excellent interpersonal and influencing skills Can work well under pressure, produce high quality work and remain calm in difficult situations Good communication skills and professional/ pleasant manner Other Ability to build and maintain good working relationships Ability to travel to various hospital locations by own car / assisted drive Able to work the hours and duties required by the post Comply with Trust policies and procedures Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England. Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience. The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice. Equality, Diversity, and Inclusion . click apply for full job details
Job description Community Safety Officer The broad purpose of the occupation is to investigate reports of anti-social behaviour (ASB) & community safety issues, to deliver informal and formal resolutions to the issues, to explore prevention & diversionary solutions, to work effectively with partner & enforcement agencies, to support victims & witnesses, and where appropriate, vulnerable perpetrators. In your daily work, you will interact with residents and tenants, community groups, partner agencies including social care, police, health & education, and the legal sector including solicitors and barristers. You will work as part of a team and will be supervised by a manager or team leader. The employee will also need to interact with multiple internal departments. The occupation is part office-based but requires a lot of interaction with residents in the community and some attendance at multi agency meetings as well as attendance at court. You will be responsible for investigating reports of ASB / Community Safety in an area. This includes the categories of hate incidents, threats, assault, abusive behaviour, noise complaints, gang related activity, criminality, substance misuse, public disorder, animal nuisance and any behaviour that causes nuisance, alarm or distress to members of the community. The reports can be between neighbours, or they can affect a particular community, or can be city / town centre issues. You will interview those affected as well as the alleged perpetrators. You will be responsible for exploring preventative, early intervention or supportive solutions to the issues such as mediation, restorative justice, warnings, acceptable behaviour contracts, an agreed care plan. If the behaviour continues despite informal solutions the employee will be responsible for gathering evidence and preparing the case for legal action such as injunctions, closure orders or possession. When gathering evidence, you will prepare witness statements and, in some cases, will employ and analyse technology such as CCTV, noise monitoring equipment, and specialist noise apps. In some areas, you will present cases to court when the matter is heard in the Judge's chambers. You will work with other partner agencies with a view to resolving the issues e.g. if there is a mental illness or a substance abuse issue involved, the employee will liaise with health organisations to explore support options. You will be supervised by a manager and is usually part of a specialist team. The size of the team will vary according to the areas the organisation covers. This role is a specialist one and the successful candidate will be required to have a number of technical skills and behaviours to engage with the range of people they interact with, particularly victims, witnesses & perpetrators. The successful candidate will have a working knowledge of the legislation available which can be used in ASB / Community safety cases as well as knowledge of procedures relating to dealing with ASB / Community safety reports, investigative processes, evidence , victim & witness support , risk assessments, engaging perpetrators, responsibility and roles of partner agencies. The successful candidate may also respond to domestic abuse reports so needs the skills and knowledge to respond appropriately, offer correct advice, risk assess and refer to appropriate agencies. The successful candidate will be required to follow the organisation's policies and procedures in relation to the role as well as have knowledge of an organisation's legal obligations, safeguarding, equality & diversity, data protection policies & procedures. The successful candidate will be required to take responsibility and be accountable for managing their caseload appropriately, and within set KPIs. In this role, The successful candidate will need to be risk aware at all times and understand vulnerability. The successful candidate will be required to have a flexible approach and be able to respond to urgent or high risk cases as necessary. Their performance will be monitored by a Manager / Supervisor. Locations covered: London South East South West East England West Midlands East Midlands North East North West
Mar 16, 2026
Full time
Job description Community Safety Officer The broad purpose of the occupation is to investigate reports of anti-social behaviour (ASB) & community safety issues, to deliver informal and formal resolutions to the issues, to explore prevention & diversionary solutions, to work effectively with partner & enforcement agencies, to support victims & witnesses, and where appropriate, vulnerable perpetrators. In your daily work, you will interact with residents and tenants, community groups, partner agencies including social care, police, health & education, and the legal sector including solicitors and barristers. You will work as part of a team and will be supervised by a manager or team leader. The employee will also need to interact with multiple internal departments. The occupation is part office-based but requires a lot of interaction with residents in the community and some attendance at multi agency meetings as well as attendance at court. You will be responsible for investigating reports of ASB / Community Safety in an area. This includes the categories of hate incidents, threats, assault, abusive behaviour, noise complaints, gang related activity, criminality, substance misuse, public disorder, animal nuisance and any behaviour that causes nuisance, alarm or distress to members of the community. The reports can be between neighbours, or they can affect a particular community, or can be city / town centre issues. You will interview those affected as well as the alleged perpetrators. You will be responsible for exploring preventative, early intervention or supportive solutions to the issues such as mediation, restorative justice, warnings, acceptable behaviour contracts, an agreed care plan. If the behaviour continues despite informal solutions the employee will be responsible for gathering evidence and preparing the case for legal action such as injunctions, closure orders or possession. When gathering evidence, you will prepare witness statements and, in some cases, will employ and analyse technology such as CCTV, noise monitoring equipment, and specialist noise apps. In some areas, you will present cases to court when the matter is heard in the Judge's chambers. You will work with other partner agencies with a view to resolving the issues e.g. if there is a mental illness or a substance abuse issue involved, the employee will liaise with health organisations to explore support options. You will be supervised by a manager and is usually part of a specialist team. The size of the team will vary according to the areas the organisation covers. This role is a specialist one and the successful candidate will be required to have a number of technical skills and behaviours to engage with the range of people they interact with, particularly victims, witnesses & perpetrators. The successful candidate will have a working knowledge of the legislation available which can be used in ASB / Community safety cases as well as knowledge of procedures relating to dealing with ASB / Community safety reports, investigative processes, evidence , victim & witness support , risk assessments, engaging perpetrators, responsibility and roles of partner agencies. The successful candidate may also respond to domestic abuse reports so needs the skills and knowledge to respond appropriately, offer correct advice, risk assess and refer to appropriate agencies. The successful candidate will be required to follow the organisation's policies and procedures in relation to the role as well as have knowledge of an organisation's legal obligations, safeguarding, equality & diversity, data protection policies & procedures. The successful candidate will be required to take responsibility and be accountable for managing their caseload appropriately, and within set KPIs. In this role, The successful candidate will need to be risk aware at all times and understand vulnerability. The successful candidate will be required to have a flexible approach and be able to respond to urgent or high risk cases as necessary. Their performance will be monitored by a Manager / Supervisor. Locations covered: London South East South West East England West Midlands East Midlands North East North West
East and North Hertfordshire NHS Trust (Enherts-TR)
Stevenage, Hertfordshire
NHS AfC: Band 7 Main area Cardiology Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week (On call required) Job ref 821-U Site Lister Hospital Town Stevenage Salary £46,148 - £52,809 per annum plus 12.5% Recruitment and Retention package Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Chief Cardiac Physiologist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients Our Cardiac Physiology team at Lister Hospital is committed to delivering high-quality diagnostic testing with the utmost patient care. We are a close-knit team, comprising four accredited physiologists and seven more working towards accreditation, including apprentices, associates, and senior physiologists. We cover all aspects of invasive cardiology including conduction pacing and Bi-Ventricular pacing. As Chief Cardiac Physiologist, you will play a crucial role in both supporting the development of our team and enhancing our services. Every day brings new challenges, and you will be responsible for mentoring and guiding your colleagues while ensuring our services evolve to meet the highest standards of care. A Recruitment and Retention package of 12.5% is offered for this position. Additional welcome packages, including relocation may be available subject to eligibility At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job Key Responsibilities: Overseeing and supporting a busy pacing clinic, managing approximately 300 face to face appointments and 1,000 remote follow ups each month for loops, brady, and complex devices. Collaborating with the multidisciplinary team to perform 700 PCI procedures and 250 Primary PCI procedures annually. Supporting the implantation of around 300 devices each year. Our Commitment to You: We prioritize professional development, with opportunities to attend conferences and regular in house training. You will be part of a supportive environment where your contributions will directly influence the quality of care we provide. Working as a cardiac physiologist at the Lister Hospital in Stevenage is both professionally rewarding and personally fulfilling. The advanced cardiac care services we provide, offer a dynamic and challenging environment that fosters continuous learning and skill enhancement. The team is exceptionally skilled and dedicated, striving for excellence in patient care. One of the most remarkable aspects of working here is the close camaraderie among colleagues. We all get along really well and being a small team gives you this strong sense of familial environment which creates a positive and collaborative atmosphere and mutual support, which is essential for delivering high quality care in high pressure situation. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient led Trust where dedicated staff provide high quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications/Training BSc Clinical Physiology or Health Professions Council registration or recognised precursor Postgraduate profession related qualification, eg. IHBRE or HRUK/BSE Substantial post qualification experience within cardiology Member of Heart Rhythm Society UK/BSE RCCP registered ILS Accredited Member of the Society of Cardiological Science and Technology or equivalent Management Diploma MSc Cardiology or equivalent experience Immediate Life Support Previous Experience Excellent organisation and time management skills, able to deliver objectives within an agreed time frame Able to apply a fair, consistent and objective approach Proactive approach to quality control and making improvements in efficiency and effectiveness of service Understanding of management in relation to finance and management Skills Strong leadership and team building skills Able to relate and communicate with staff at all levels and from different professions Ability to overcome language barriers Experience of and demonstrable skills in the first line management Evidence of good communication skills. Good written and spoken communication skills Good interpersonal skills Knowledge Extensive post graduate experience in technical cardiology Competent to perform a range of highly specialised invasive procedures Competent to perform complex device implant and device followup Experience and competence maintained in all routine noninvasive procedures e.g. exercise tolerance testing,and ECG rhythm analysis. Experience of day to day organisation/ management Understanding of issues pertinent to education of technical cardiology and fully conversant with current curricula Teaching & presentation skills Awareness and understanding of current health issues and in particular to demonstrate a good understanding of CHD services and recent initiatives Utilisation of teaching skills Ability to direct and work within a team High level of co ordination and manual dexterity Good team worker. Ability to work as part of a team as well as independently. Leadership and motivational skills Ability to work under pressure and to deadlines Prioritise and manage self and other staff Deal effectively with unexpected changes of schedule Wide knowledge of appropriate general cardiac conditions and their management Previous supervisory responsibilities Experience of cardiology patient databases,Lorenzo, CRIS PACS Experience of GE ETT equipment's systems, spacelabs pathfinder, and holter. QMAPP Heamodynamic systems Previously involved in delivering formal training When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert . click apply for full job details
Mar 16, 2026
Full time
NHS AfC: Band 7 Main area Cardiology Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week (On call required) Job ref 821-U Site Lister Hospital Town Stevenage Salary £46,148 - £52,809 per annum plus 12.5% Recruitment and Retention package Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Chief Cardiac Physiologist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients Our Cardiac Physiology team at Lister Hospital is committed to delivering high-quality diagnostic testing with the utmost patient care. We are a close-knit team, comprising four accredited physiologists and seven more working towards accreditation, including apprentices, associates, and senior physiologists. We cover all aspects of invasive cardiology including conduction pacing and Bi-Ventricular pacing. As Chief Cardiac Physiologist, you will play a crucial role in both supporting the development of our team and enhancing our services. Every day brings new challenges, and you will be responsible for mentoring and guiding your colleagues while ensuring our services evolve to meet the highest standards of care. A Recruitment and Retention package of 12.5% is offered for this position. Additional welcome packages, including relocation may be available subject to eligibility At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job Key Responsibilities: Overseeing and supporting a busy pacing clinic, managing approximately 300 face to face appointments and 1,000 remote follow ups each month for loops, brady, and complex devices. Collaborating with the multidisciplinary team to perform 700 PCI procedures and 250 Primary PCI procedures annually. Supporting the implantation of around 300 devices each year. Our Commitment to You: We prioritize professional development, with opportunities to attend conferences and regular in house training. You will be part of a supportive environment where your contributions will directly influence the quality of care we provide. Working as a cardiac physiologist at the Lister Hospital in Stevenage is both professionally rewarding and personally fulfilling. The advanced cardiac care services we provide, offer a dynamic and challenging environment that fosters continuous learning and skill enhancement. The team is exceptionally skilled and dedicated, striving for excellence in patient care. One of the most remarkable aspects of working here is the close camaraderie among colleagues. We all get along really well and being a small team gives you this strong sense of familial environment which creates a positive and collaborative atmosphere and mutual support, which is essential for delivering high quality care in high pressure situation. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient led Trust where dedicated staff provide high quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications/Training BSc Clinical Physiology or Health Professions Council registration or recognised precursor Postgraduate profession related qualification, eg. IHBRE or HRUK/BSE Substantial post qualification experience within cardiology Member of Heart Rhythm Society UK/BSE RCCP registered ILS Accredited Member of the Society of Cardiological Science and Technology or equivalent Management Diploma MSc Cardiology or equivalent experience Immediate Life Support Previous Experience Excellent organisation and time management skills, able to deliver objectives within an agreed time frame Able to apply a fair, consistent and objective approach Proactive approach to quality control and making improvements in efficiency and effectiveness of service Understanding of management in relation to finance and management Skills Strong leadership and team building skills Able to relate and communicate with staff at all levels and from different professions Ability to overcome language barriers Experience of and demonstrable skills in the first line management Evidence of good communication skills. Good written and spoken communication skills Good interpersonal skills Knowledge Extensive post graduate experience in technical cardiology Competent to perform a range of highly specialised invasive procedures Competent to perform complex device implant and device followup Experience and competence maintained in all routine noninvasive procedures e.g. exercise tolerance testing,and ECG rhythm analysis. Experience of day to day organisation/ management Understanding of issues pertinent to education of technical cardiology and fully conversant with current curricula Teaching & presentation skills Awareness and understanding of current health issues and in particular to demonstrate a good understanding of CHD services and recent initiatives Utilisation of teaching skills Ability to direct and work within a team High level of co ordination and manual dexterity Good team worker. Ability to work as part of a team as well as independently. Leadership and motivational skills Ability to work under pressure and to deadlines Prioritise and manage self and other staff Deal effectively with unexpected changes of schedule Wide knowledge of appropriate general cardiac conditions and their management Previous supervisory responsibilities Experience of cardiology patient databases,Lorenzo, CRIS PACS Experience of GE ETT equipment's systems, spacelabs pathfinder, and holter. QMAPP Heamodynamic systems Previously involved in delivering formal training When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert . click apply for full job details
