Job Title: Town Planner Senior Planner Planning Manager Location: Hampshire The Role An exciting opportunity has arisen to join a busy and growing Planning department. We are looking to appoint a Planner, Senior Planner or Planning Manager to join a hands-on Planning team, taking responsibility for managing the planning process from site inception through to the receipt of planning permissions and beyond. This role will involve working on residential sites typically ranging from 30 to 200 units, alongside future land promotion initiatives. No two days will be the same. Reporting directly into the Director of Regeneration, this position would suit someone with a minimum of 2 years' post-graduate experience gained within a Planning Consultancy, Local Authority, or Residential Developer environment. Key Responsibilities Compile planning applications, conditions, and appeal documentation for submission to Local Planning Authorities Manage the end-to-end submission of planning applications Undertake research on previous planning applications and site history Develop and maintain strong relationships with key stakeholders Attend Planning Committee and Public Consultation meetings Monitor and review local planning policy and Local Plan reviews Maintain accurate internal records and planning policy databases Consider wider planning strategies including transport, economy, sustainability, climate change, and heritage Instruct, manage, and liaise with external consultants and engineers Collate evidence from public consultation where required Work closely with the wider planning and operational teams Experience Degree in Urban Planning, Geography, or a related discipline (or equivalent experience) Minimum of 2 years' experience working as a Planner or above Strong understanding of the UK planning system and approval processes Experience presenting to the public, council officers, and committee members Excellent communication, negotiation, and presentation skills Ability to work independently and collaboratively within a team Confident working with a diverse range of stakeholders Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Jan 07, 2026
Full time
Job Title: Town Planner Senior Planner Planning Manager Location: Hampshire The Role An exciting opportunity has arisen to join a busy and growing Planning department. We are looking to appoint a Planner, Senior Planner or Planning Manager to join a hands-on Planning team, taking responsibility for managing the planning process from site inception through to the receipt of planning permissions and beyond. This role will involve working on residential sites typically ranging from 30 to 200 units, alongside future land promotion initiatives. No two days will be the same. Reporting directly into the Director of Regeneration, this position would suit someone with a minimum of 2 years' post-graduate experience gained within a Planning Consultancy, Local Authority, or Residential Developer environment. Key Responsibilities Compile planning applications, conditions, and appeal documentation for submission to Local Planning Authorities Manage the end-to-end submission of planning applications Undertake research on previous planning applications and site history Develop and maintain strong relationships with key stakeholders Attend Planning Committee and Public Consultation meetings Monitor and review local planning policy and Local Plan reviews Maintain accurate internal records and planning policy databases Consider wider planning strategies including transport, economy, sustainability, climate change, and heritage Instruct, manage, and liaise with external consultants and engineers Collate evidence from public consultation where required Work closely with the wider planning and operational teams Experience Degree in Urban Planning, Geography, or a related discipline (or equivalent experience) Minimum of 2 years' experience working as a Planner or above Strong understanding of the UK planning system and approval processes Experience presenting to the public, council officers, and committee members Excellent communication, negotiation, and presentation skills Ability to work independently and collaboratively within a team Confident working with a diverse range of stakeholders Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Jan 07, 2026
Full time
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
Jan 07, 2026
Full time
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Jan 07, 2026
Full time
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Prospectus is pleased to be partnering with our client to find an Executive & Governance Assistant. The charity is a leading occupational benevolent organisation which supports individuals and their families who are working or retired and are in real need. The organisation provides independent advice, guidance, case management, and grant giving for people encountering a wide range of concerns including financial, health, housing, and wellbeing issues. The Executive & Governance Assistant will support the CEO, COO and Exec team, and also provide support for the Board of Trustees. The role responsibilities will include diary management, scheduling, inbox triage, making travel arrangements, meeting preparation and event planning. You will also be a key support in regard to Board meetings, circulating agendas, minute taking, and collating and distributing papers to strict deadlines. The role will see you being a main administrative contact for the organisation with external stakeholders, such as with bank partners, other benevolent funds, and charitable partners, and you will respond on behalf of the CEO in respect of administrative matters. The EA & Governance position also encompasses governance officer responsibility, maintaining statutory and governance records, including the Register of Interests, and all Trustee Charity Commission and Companies House filing requirements. The ideal candidate will be people orientated, experienced in working with Boards and Board committees, able to balance priorities and to communicate effectively and confidentially with all stakeholders, internal and external. A full time, hybrid and permanent position, the role generally requires 2 days per week in the London office. The successful candidate would ideally be able to be on site for additional days where required for extra meetings etc. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.
Jan 07, 2026
Full time
Prospectus is pleased to be partnering with our client to find an Executive & Governance Assistant. The charity is a leading occupational benevolent organisation which supports individuals and their families who are working or retired and are in real need. The organisation provides independent advice, guidance, case management, and grant giving for people encountering a wide range of concerns including financial, health, housing, and wellbeing issues. The Executive & Governance Assistant will support the CEO, COO and Exec team, and also provide support for the Board of Trustees. The role responsibilities will include diary management, scheduling, inbox triage, making travel arrangements, meeting preparation and event planning. You will also be a key support in regard to Board meetings, circulating agendas, minute taking, and collating and distributing papers to strict deadlines. The role will see you being a main administrative contact for the organisation with external stakeholders, such as with bank partners, other benevolent funds, and charitable partners, and you will respond on behalf of the CEO in respect of administrative matters. The EA & Governance position also encompasses governance officer responsibility, maintaining statutory and governance records, including the Register of Interests, and all Trustee Charity Commission and Companies House filing requirements. The ideal candidate will be people orientated, experienced in working with Boards and Board committees, able to balance priorities and to communicate effectively and confidentially with all stakeholders, internal and external. A full time, hybrid and permanent position, the role generally requires 2 days per week in the London office. The successful candidate would ideally be able to be on site for additional days where required for extra meetings etc. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.
Description Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read-across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Requirements Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment-related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. Applications for this role will close at 5pm on January 5th. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 07, 2026
Contractor
Description Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read-across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Requirements Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment-related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. Applications for this role will close at 5pm on January 5th. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
The Role Reporting to the CPO, you will be a strategic lead within our global People team. We don't follow the standard HR playbook; we need someone who actively challenges "the way it's always been done" to build better solutions. You will partner with your own commercial client groups (with the assistance of the People Advisor) and drive the People Operations and projects that shape our global culture. What we're offering you: Summer Fridays Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Hybrid working - 3 days a week in the office Closed for Christmas holidays - Extra days not taken from your annual holiday allowance. Work from anywhere for 2 weeks a year Life Assurance and Income Protection to protect your loved ones Benefits allowance for health, dental, and vision coverage Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini-mes 2 charity days a year Free breakfast when in the office Responsibilities: Business Partnering Partner effectively with commercial client groups which will involve working across all levels, including with Director and C Suite stakeholders. Being a critical strategic partner to achieve organisational goals. Acting as a champion of MVF's culture by delivering pragmatic commercial advice that enables fast pace change, enhances engagement, DE&I and supports business objectives. Working with stakeholders and People Team colleagues to develop, implement and measure the success of relevant innovative People Initiatives for the client groups, ensuring there is alignment to the overall business objectives. Act as Lead for employee engagement initiatives within client groups or company wide. Manage organisational change programmes within your client groups including (but not limited to) any organisation design or redundancy programmes to ensure organisational design is fit for purpose. Support M&A activity, specifically managing the integration of new team members into your client groups and acting as an ambassador of our culture during any M&A process. Working with the Chief People Officer, lead the Talent Management process within your client groups by working with directors to identify top talent to determine solutions that develop MVF's future leaders. Coach and develop managers to manage performance effectively and to apply commercially viable performance improvement measures where necessary. Working with your client groups and across the business to embed and deliver a positive performance management framework. Lead and partner on MVF's Reward Framework within your client groups, including pay parity, benchmarking and fair implementation of pay. Quarterly salary review processes for your client groups. Partner with the senior People Team on our L&D approach, embedding L&D into the culture of your client groups. Responsible for all employee relations matters for the client groups including managing disciplinary/grievance issues. You will also support complex disciplinaries/grievances beyond your own client groups. Identifying areas of legal and financial risk (employment - UK and international) and interpreting legal advice into practical costed action plans. Work in collaboration with the Talent Team to develop EVP, attract and retain the correct talent. Be an expert in Global Mobility, advising the business on compliance and working alongside our 3rd party advisors. Lead on any early careers initiatives, such as apprenticeships. Act as a key partner through all social/engagement committees, ensuring inclusivity and celebration of our MVFers. Procedure & Process Working with other People Team members, ensure the HRIS system is kept up to date with all People related activities within your client group. Lead on the implementation and compliance of all People Related Policies and Processes. Utilise People Reporting to gain valuable insight, such as attendance, headcount, attrition etc to guide and advise your client groups on strategic approaches. Responsible for ensuring payroll operations are efficient in all locations, UK, US and through our EOR partners. Be a key partner/contact for all external partner providers. Office Space Manage the Office Manager and external vendors to ensure a seamless, inclusive, and high-functioning office environment. Oversee commercial contracts, property maintenance, and replenishment, acting as the key partner for building management. Drive our ESG agenda through sustainable office practices while maintaining full ownership of Health & Safety and property compliance. What Success Looks Like: Established yourself as a trusted advisor to C Suite and Director level stakeholders, evidenced by the successful delivery of bespoke People initiatives that directly support commercial objectives and organisational growth. People Operations and payroll functions across MVF are consistently efficient, compliant, and data-driven, utilizing HRIS insights to reduce attrition and improve attendance. A full suite of platforms, policies and People Initiatives that are innovative, successfully implemented and utilised by all, allowing all MVFer's to thrive. Insightful People Analytics that drive data based, commercial decisions. An engaged workspace and workforce, where people are heard, valued and recognised. Our Ideal MVFer: Not afraid to challenge the status quo and is comfortable taking a new approach. Strong commercial acumen - able to demonstrate experience of successfully developing and delivering innovative People solutions and strategies whilst balancing commercial needs and risk/compliance requirements. Proven track record of partnering with senior leadership and possess the coaching skills necessary to empower managers to handle complex performance and employee relations matters. Strong working knowledge and experience of UK employment law, supplemented with a basic knowledge or experience of US employment law and Global Mobility practices. Experienced in leading a people team across a broad range of People Related functions. Able to think about the big picture whilst also being hands on with tactical implementation. About MVF MVF powers growth for our clients by connecting them to potential customers. The digital marketing landscape is complex and constantly evolving. Businesses need experts who are tracking that evolution and finding new ways to innovate and win. This is where MVF comes in. We match readers, buyers & business leaders with the brands & companies that make the products and services they need. We do this by building relationships with potential customers at each stage of the marketing funnel by offering insights, information, and tools to help them learn more about the things they're interested in. We build profiles on our audiences, guide them through purchase decisions, and ultimately connect them to the right products/services when they are ready to buy. Our clients trust us as experts in lead generation, which frees up their time to do what they do best. Diversity, Equity and Inclusion Diversity, Equity and Inclusion are the foundation for MVF to build, promote and sustain a culture of trust, safety, growth and belonging where everyone can thrive. Our DEI guiding principles underpin how we build our teams, develop our talent, provide a fair working environment and create an ambitious company that reflects the diversity of our employees, customers, clients and partners, globally. As an equal opportunities employer, we encourage all MVFers to respect, value and celebrate our differences, and commit to actions that ensure that we can belong and be authentic at MVF, without limitations or barriers. We're committed to providing support and/or adjustments to those who may need them during employment. If you consider yourself someone who may need support or adjustments, please speak with your Line Manager, Department DEI Ambassador or People Partner. We are diverse by nature, but inclusive by choice.
Jan 07, 2026
Full time
The Role Reporting to the CPO, you will be a strategic lead within our global People team. We don't follow the standard HR playbook; we need someone who actively challenges "the way it's always been done" to build better solutions. You will partner with your own commercial client groups (with the assistance of the People Advisor) and drive the People Operations and projects that shape our global culture. What we're offering you: Summer Fridays Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Hybrid working - 3 days a week in the office Closed for Christmas holidays - Extra days not taken from your annual holiday allowance. Work from anywhere for 2 weeks a year Life Assurance and Income Protection to protect your loved ones Benefits allowance for health, dental, and vision coverage Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini-mes 2 charity days a year Free breakfast when in the office Responsibilities: Business Partnering Partner effectively with commercial client groups which will involve working across all levels, including with Director and C Suite stakeholders. Being a critical strategic partner to achieve organisational goals. Acting as a champion of MVF's culture by delivering pragmatic commercial advice that enables fast pace change, enhances engagement, DE&I and supports business objectives. Working with stakeholders and People Team colleagues to develop, implement and measure the success of relevant innovative People Initiatives for the client groups, ensuring there is alignment to the overall business objectives. Act as Lead for employee engagement initiatives within client groups or company wide. Manage organisational change programmes within your client groups including (but not limited to) any organisation design or redundancy programmes to ensure organisational design is fit for purpose. Support M&A activity, specifically managing the integration of new team members into your client groups and acting as an ambassador of our culture during any M&A process. Working with the Chief People Officer, lead the Talent Management process within your client groups by working with directors to identify top talent to determine solutions that develop MVF's future leaders. Coach and develop managers to manage performance effectively and to apply commercially viable performance improvement measures where necessary. Working with your client groups and across the business to embed and deliver a positive performance management framework. Lead and partner on MVF's Reward Framework within your client groups, including pay parity, benchmarking and fair implementation of pay. Quarterly salary review processes for your client groups. Partner with the senior People Team on our L&D approach, embedding L&D into the culture of your client groups. Responsible for all employee relations matters for the client groups including managing disciplinary/grievance issues. You will also support complex disciplinaries/grievances beyond your own client groups. Identifying areas of legal and financial risk (employment - UK and international) and interpreting legal advice into practical costed action plans. Work in collaboration with the Talent Team to develop EVP, attract and retain the correct talent. Be an expert in Global Mobility, advising the business on compliance and working alongside our 3rd party advisors. Lead on any early careers initiatives, such as apprenticeships. Act as a key partner through all social/engagement committees, ensuring inclusivity and celebration of our MVFers. Procedure & Process Working with other People Team members, ensure the HRIS system is kept up to date with all People related activities within your client group. Lead on the implementation and compliance of all People Related Policies and Processes. Utilise People Reporting to gain valuable insight, such as attendance, headcount, attrition etc to guide and advise your client groups on strategic approaches. Responsible for ensuring payroll operations are efficient in all locations, UK, US and through our EOR partners. Be a key partner/contact for all external partner providers. Office Space Manage the Office Manager and external vendors to ensure a seamless, inclusive, and high-functioning office environment. Oversee commercial contracts, property maintenance, and replenishment, acting as the key partner for building management. Drive our ESG agenda through sustainable office practices while maintaining full ownership of Health & Safety and property compliance. What Success Looks Like: Established yourself as a trusted advisor to C Suite and Director level stakeholders, evidenced by the successful delivery of bespoke People initiatives that directly support commercial objectives and organisational growth. People Operations and payroll functions across MVF are consistently efficient, compliant, and data-driven, utilizing HRIS insights to reduce attrition and improve attendance. A full suite of platforms, policies and People Initiatives that are innovative, successfully implemented and utilised by all, allowing all MVFer's to thrive. Insightful People Analytics that drive data based, commercial decisions. An engaged workspace and workforce, where people are heard, valued and recognised. Our Ideal MVFer: Not afraid to challenge the status quo and is comfortable taking a new approach. Strong commercial acumen - able to demonstrate experience of successfully developing and delivering innovative People solutions and strategies whilst balancing commercial needs and risk/compliance requirements. Proven track record of partnering with senior leadership and possess the coaching skills necessary to empower managers to handle complex performance and employee relations matters. Strong working knowledge and experience of UK employment law, supplemented with a basic knowledge or experience of US employment law and Global Mobility practices. Experienced in leading a people team across a broad range of People Related functions. Able to think about the big picture whilst also being hands on with tactical implementation. About MVF MVF powers growth for our clients by connecting them to potential customers. The digital marketing landscape is complex and constantly evolving. Businesses need experts who are tracking that evolution and finding new ways to innovate and win. This is where MVF comes in. We match readers, buyers & business leaders with the brands & companies that make the products and services they need. We do this by building relationships with potential customers at each stage of the marketing funnel by offering insights, information, and tools to help them learn more about the things they're interested in. We build profiles on our audiences, guide them through purchase decisions, and ultimately connect them to the right products/services when they are ready to buy. Our clients trust us as experts in lead generation, which frees up their time to do what they do best. Diversity, Equity and Inclusion Diversity, Equity and Inclusion are the foundation for MVF to build, promote and sustain a culture of trust, safety, growth and belonging where everyone can thrive. Our DEI guiding principles underpin how we build our teams, develop our talent, provide a fair working environment and create an ambitious company that reflects the diversity of our employees, customers, clients and partners, globally. As an equal opportunities employer, we encourage all MVFers to respect, value and celebrate our differences, and commit to actions that ensure that we can belong and be authentic at MVF, without limitations or barriers. We're committed to providing support and/or adjustments to those who may need them during employment. If you consider yourself someone who may need support or adjustments, please speak with your Line Manager, Department DEI Ambassador or People Partner. We are diverse by nature, but inclusive by choice.
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members' Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club's performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you'll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment on or email . Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
Jan 07, 2026
Full time
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members' Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club's performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you'll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment on or email . Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
Post summary This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK's leading rights NGOs. In this role, you'll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. You'll also be a key Big Brother Watch spokesperson in the media. You'll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, and facial recognition and mass surveillance. You'll plan, execute and evaluate campaigns across all areas of our work. About you Great campaigners come from all different backgrounds. You may not have all the attributes we're looking for - but if this is your dream job, we'd like you to get in touch. A great fit could be a highly skilled professional with a track record of delivering impactful change and, importantly, a demonstrable passion for protecting civil liberties - especially privacy and freedom of expression. You'll likely have a high level of interest in working on new and emerging technologies. Ideally, you'll have significant experience working in a campaigns capacity, and significant experience managing people and projectsin a comparable environment that relied on your expertise on civil liberties, surveillance or technology issues. You'll be familiar with key issues in the area. You'll also have excellent knowledge of British politics and UK parliamentary procedures, a strong network of contacts in Westminster and significant experience campaigning for change in parliament in order to maximise our political impact. You'll be a brilliant communicator, able to simplify complex issues and convey powerful messages whether in campaign slogans or in live news interviews as a Big Brother Watch spokesperson. You'll have an entrepreneurial approach to your work, always identifying opportunities to boost the progress of our campaigns. You'll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaign strategies in human rights and liberal principles. You'll also embody our principles of equality, respect and accountability. You'll be highly skilled in devising strategic campaign plans for the organisation to achieve our goals, and able to reflect and learn from each campaign. You'll also be proactive and in building relationships with partner organisations, experts and stakeholders. We're looking for someone who is a highly motivating manager with the diligence to uphold our reputational excellence, ensuring the highest quality output. You'll need to be able to work under pressure with an often competing workload. If you're committed to Big Brother Watch's mission, we'd like to hear from you. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We're determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We're a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public's rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We're a small, dedicated and highly effective team of seven full-time staff and five volunteers. Job description Campaigns Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals Identify advocacy and press opportunities to further campaign aims Strategise/oversee development of campaign materials & engaging supporter actions Promote Big Brother Watch's campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels Uphold Big Brother Watch's reputational excellence in public fora Work with Director to periodically set campaign priorities in our organisational strategy Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions Build strong relationships with parliamentarians and advisors across all parties Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government Work with stakeholders and pursue collaborative campaigns/coalitions on key issues Develop and advance Big Brother Watch's relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner Reflect, evaluate and implement learning from Big Brother Watch's campaigns Events Organise Big Brother Watch's party conference fringe events annually Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables Management Oversee the organisation's execution of campaigns, ensuring appropriate delegation Ensure the highest level of quality of all campaigns output Line management responsibilities for the advocacy team (currently two Legal and Policy Officers) Manage staff performance and development, and ensure wellbeing Help foster a positive, supportive and high-performance work environment
Jan 07, 2026
Full time
Post summary This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK's leading rights NGOs. In this role, you'll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. You'll also be a key Big Brother Watch spokesperson in the media. You'll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, and facial recognition and mass surveillance. You'll plan, execute and evaluate campaigns across all areas of our work. About you Great campaigners come from all different backgrounds. You may not have all the attributes we're looking for - but if this is your dream job, we'd like you to get in touch. A great fit could be a highly skilled professional with a track record of delivering impactful change and, importantly, a demonstrable passion for protecting civil liberties - especially privacy and freedom of expression. You'll likely have a high level of interest in working on new and emerging technologies. Ideally, you'll have significant experience working in a campaigns capacity, and significant experience managing people and projectsin a comparable environment that relied on your expertise on civil liberties, surveillance or technology issues. You'll be familiar with key issues in the area. You'll also have excellent knowledge of British politics and UK parliamentary procedures, a strong network of contacts in Westminster and significant experience campaigning for change in parliament in order to maximise our political impact. You'll be a brilliant communicator, able to simplify complex issues and convey powerful messages whether in campaign slogans or in live news interviews as a Big Brother Watch spokesperson. You'll have an entrepreneurial approach to your work, always identifying opportunities to boost the progress of our campaigns. You'll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaign strategies in human rights and liberal principles. You'll also embody our principles of equality, respect and accountability. You'll be highly skilled in devising strategic campaign plans for the organisation to achieve our goals, and able to reflect and learn from each campaign. You'll also be proactive and in building relationships with partner organisations, experts and stakeholders. We're looking for someone who is a highly motivating manager with the diligence to uphold our reputational excellence, ensuring the highest quality output. You'll need to be able to work under pressure with an often competing workload. If you're committed to Big Brother Watch's mission, we'd like to hear from you. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We're determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We're a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public's rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We're a small, dedicated and highly effective team of seven full-time staff and five volunteers. Job description Campaigns Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals Identify advocacy and press opportunities to further campaign aims Strategise/oversee development of campaign materials & engaging supporter actions Promote Big Brother Watch's campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels Uphold Big Brother Watch's reputational excellence in public fora Work with Director to periodically set campaign priorities in our organisational strategy Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions Build strong relationships with parliamentarians and advisors across all parties Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government Work with stakeholders and pursue collaborative campaigns/coalitions on key issues Develop and advance Big Brother Watch's relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner Reflect, evaluate and implement learning from Big Brother Watch's campaigns Events Organise Big Brother Watch's party conference fringe events annually Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables Management Oversee the organisation's execution of campaigns, ensuring appropriate delegation Ensure the highest level of quality of all campaigns output Line management responsibilities for the advocacy team (currently two Legal and Policy Officers) Manage staff performance and development, and ensure wellbeing Help foster a positive, supportive and high-performance work environment
Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £70,975 per annum, based on a 36-hour working week. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey County Council. This is a senior role within Customer Services, responsible for ensuring a consistent, high-quality and customer-focused approach to complaint handling. You will ensure the voice of the customer is central to service improvement, organisational learning and policy development. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The post has two key leadership facets: Direct accountability for line managing a dedicated complaints team, ensuring high performance, quality and professional standards. Matrix leadership across other complaints teams within the organisation, working collaboratively to strengthen consistency of approach, improve performance and embed best practice organisation-wide. You will play a critical role in supporting Surrey Councils through Devolution and Local Government Reorganisation (D&LGR), helping to prepare for Vesting Day and beyond. This includes ensuring complaints handling arrangements are safe, legal, and consistent throughout the transition, supporting new operating models, and shaping the complaints framework for the two new local authorities. This is an exciting opportunity to influence how complaints and customer feedback are managed in a newly formed local government landscape. Key Responsibilities Provide organisation-wide leadership and specialist expertise in complaints management Manage high-risk and high-profile complaints across high volume service areas Drive service improvement by embedding learning from complaints Deliver insight, reporting and assurance to senior leaders and Audit & Governance Committee Act as the organisation's Link Officer for the Local Government & Social Care Ombudsman Develop and deliver training to build capability and consistent practice Lead, motivate and develop staff within your directly managed complaints team Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling For full details, please see the attached Job Description. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Leadership experience in complaints handling, service improvement, and customer experience, ideally in a complex or public-sector setting. Ability to lead through influence and direct management, building strong collaborative relationships across teams. Experience driving change, aligning practices and priorities to deliver consistent standards and improved performance organisation-wide. To apply, we request that you submit a CV, and a personal statement of no more than two pages which outlines the reasons for your interest in this role and your relevant qualifications and experience. Contact Us Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment. For an informal discussion, please contact Eleanor Brown via email at . The job advert closes at 23:59 on 15/01/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jan 07, 2026
Full time
Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £70,975 per annum, based on a 36-hour working week. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey County Council. This is a senior role within Customer Services, responsible for ensuring a consistent, high-quality and customer-focused approach to complaint handling. You will ensure the voice of the customer is central to service improvement, organisational learning and policy development. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The post has two key leadership facets: Direct accountability for line managing a dedicated complaints team, ensuring high performance, quality and professional standards. Matrix leadership across other complaints teams within the organisation, working collaboratively to strengthen consistency of approach, improve performance and embed best practice organisation-wide. You will play a critical role in supporting Surrey Councils through Devolution and Local Government Reorganisation (D&LGR), helping to prepare for Vesting Day and beyond. This includes ensuring complaints handling arrangements are safe, legal, and consistent throughout the transition, supporting new operating models, and shaping the complaints framework for the two new local authorities. This is an exciting opportunity to influence how complaints and customer feedback are managed in a newly formed local government landscape. Key Responsibilities Provide organisation-wide leadership and specialist expertise in complaints management Manage high-risk and high-profile complaints across high volume service areas Drive service improvement by embedding learning from complaints Deliver insight, reporting and assurance to senior leaders and Audit & Governance Committee Act as the organisation's Link Officer for the Local Government & Social Care Ombudsman Develop and deliver training to build capability and consistent practice Lead, motivate and develop staff within your directly managed complaints team Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling For full details, please see the attached Job Description. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Leadership experience in complaints handling, service improvement, and customer experience, ideally in a complex or public-sector setting. Ability to lead through influence and direct management, building strong collaborative relationships across teams. Experience driving change, aligning practices and priorities to deliver consistent standards and improved performance organisation-wide. To apply, we request that you submit a CV, and a personal statement of no more than two pages which outlines the reasons for your interest in this role and your relevant qualifications and experience. Contact Us Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment. For an informal discussion, please contact Eleanor Brown via email at . The job advert closes at 23:59 on 15/01/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning. PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success. Salary and Location London/Regional Band 4, London Spine points 27- 23 London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments Regional Spine points 30-26 Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments Successful candidates for the Industrial Officer role will be able to demonstrate: Methods and techniques for bargaining, campaigning and organising Basic knowledge of employment rights, equality legislation discrimination law and working practices Understanding of the political processes in the UK and the role and work of trade unions Project Management (e.g. Campaigning) Impact and use of Digital and IT applications in a trade union Evidence of ongoing training and continuing professional development The main duties of the Industrial Officer role include: Encouraging participation and recruitment of new members, particularly of under-represented groups Co-ordinating and working with committees Industrial relations and negotiations Advocacy and representation The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential. Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course. Closing date: at 12 midday on Monday 26 January 2026. Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026. About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: INDUSTRIAL OFFICER Ref: 0126 Grade: Band 4, London or Region Salary: London Spine points 27-23 London starting salary £51,759 p.a. rising to £58,877 p.a. Regional Spine points 30-26 Regional starting salary £47,844 p.a. rising to £54,027 p.a. Location: London/Region Purpose of the job: To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy. Responsible to: National Officer Responsible for: Not applicable Contacts External: Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies. Internal: PCS Staff, Departments, Regions and Nations and Senior Managers. Main duties and responsibilities This is a generic job description that covers all the different roles of an industrial officer. 1. Bargaining Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members Represent PCS at joint meetings with management and other trade unions Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action Participate in appropriate branch, group and national events to share information and knowledge 2. Campaigning Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives Deal with the media in relation to specific campaigns 3. Equality Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies Keep up to date with developments in equality practice and equality legislation in Britain and Europe Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases Produce guidance to support negotiations Contribute to PCS Academy courses on equality issues Support the PCS equality forums and networks either nationally or in region/nation Organise meetings, seminars and events to promote understanding of equality issues 4. Organising In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility Encourage activist and member participation in union activities Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations Identify and win collective bargaining rights in new areas Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches Assist in building and embedding an organising culture across the union 5. Developing effective communications and enhancing membership participation Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements Ensure effective communication networks with members are in place in areas of responsibility Promote and undertake face-to-face communication, where appropriate, in the workplace Understand and make effective use of PCS specialist resources, communication channels and technology Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups Draft and publish circulars and briefings, address meetings and conferences Develop and maintain the relevant pages on the PCS website Sub-edit, re-write, copy, and proof read printed and electronic communications 6. Ensuring implementation of equality policies/improving representation Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics . click apply for full job details
Jan 07, 2026
Full time
PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning. PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success. Salary and Location London/Regional Band 4, London Spine points 27- 23 London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments Regional Spine points 30-26 Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments Successful candidates for the Industrial Officer role will be able to demonstrate: Methods and techniques for bargaining, campaigning and organising Basic knowledge of employment rights, equality legislation discrimination law and working practices Understanding of the political processes in the UK and the role and work of trade unions Project Management (e.g. Campaigning) Impact and use of Digital and IT applications in a trade union Evidence of ongoing training and continuing professional development The main duties of the Industrial Officer role include: Encouraging participation and recruitment of new members, particularly of under-represented groups Co-ordinating and working with committees Industrial relations and negotiations Advocacy and representation The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential. Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course. Closing date: at 12 midday on Monday 26 January 2026. Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026. About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: INDUSTRIAL OFFICER Ref: 0126 Grade: Band 4, London or Region Salary: London Spine points 27-23 London starting salary £51,759 p.a. rising to £58,877 p.a. Regional Spine points 30-26 Regional starting salary £47,844 p.a. rising to £54,027 p.a. Location: London/Region Purpose of the job: To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy. Responsible to: National Officer Responsible for: Not applicable Contacts External: Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies. Internal: PCS Staff, Departments, Regions and Nations and Senior Managers. Main duties and responsibilities This is a generic job description that covers all the different roles of an industrial officer. 1. Bargaining Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members Represent PCS at joint meetings with management and other trade unions Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action Participate in appropriate branch, group and national events to share information and knowledge 2. Campaigning Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives Deal with the media in relation to specific campaigns 3. Equality Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies Keep up to date with developments in equality practice and equality legislation in Britain and Europe Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases Produce guidance to support negotiations Contribute to PCS Academy courses on equality issues Support the PCS equality forums and networks either nationally or in region/nation Organise meetings, seminars and events to promote understanding of equality issues 4. Organising In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility Encourage activist and member participation in union activities Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations Identify and win collective bargaining rights in new areas Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches Assist in building and embedding an organising culture across the union 5. Developing effective communications and enhancing membership participation Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements Ensure effective communication networks with members are in place in areas of responsibility Promote and undertake face-to-face communication, where appropriate, in the workplace Understand and make effective use of PCS specialist resources, communication channels and technology Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups Draft and publish circulars and briefings, address meetings and conferences Develop and maintain the relevant pages on the PCS website Sub-edit, re-write, copy, and proof read printed and electronic communications 6. Ensuring implementation of equality policies/improving representation Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics . click apply for full job details
About Griffin Hi, we're Griffin! We're the bank for companies who want to build and launch financial products. Our context We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. Our purpose We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. Learn more about what we do. Our culture Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don't seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That's why we're transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We're also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. Learn more about our culture. The Risk and Compliance Team Our vision is of risk and compliance teams that are an integral part of the business - somewhere our colleagues go to for expert and pragmatic advice. These functions are fundamental to the success of our business and we aim to be thought leaders in the space. We're early on our journey of building this function to meet our aspirations. Success in this role means taking a key role in that build process, while having complete ownership of all matters relating to compliance at Griffin. You'll develop close working relationships with the risk team and the business' other functions, particularly Operations, Product and Commercial. Who are you? We'd love to hear from you if you have most of the following: A deep knowledge of all major aspects of regulation that affect us. Knowledge in safeguarding requirements, DISP, PSD and B/COBS is essential. Experience in most of the following regulatory areas: conflicts of interest, consumer duty, conduct, payments, cards, complaints handling, financial promotions, SM&CR, product governance and remuneration. Experience of working for or closely with a regulatory body Experience working for, or with, a bank in the UK. Comfort with solo execution - we're a small team so you'll need to be happy rolling up your sleeves. Comfort with managing people. A love for writing - we have a lot of documents to draft and we place a high degree of importance on clarity and readability (read more about how we write ) Comfort picking up new software tools for document drafting, collaboration and communication. This is because we're hybrid-remote and most of your colleagues will not share an office with you on a day-to-day basis. N.B. We're able to sponsor Skilled Workers for this role. What will you be doing here? As the Head of Compliance at Griffin, you will Oversee the non-financial risks assignment to them in the risk management framework. Support the business to develop effective internal controls, to manage compliance risks, and to embed a culture which places appropriate emphasis on compliance with regulations. Provide proportionate and independent advice to the first line as needed. Develop and maintain the compliance framework, including all compliance second line policies, procedures and processes which include, but are not limited to: conflicts of interest, gifts and hospitality, SMCR, whistleblowing and compliance training. Perform horizon scanning regularly and report them to the governance committees and risk owners, making sure we comply with new regulation. Oversee the embedding of Consumer Duty regulations to make sure we continue to deliver good customer outcomes. Maintain a proactive, constructive, open dialogue with all relevant regulatory bodies. Work with our internal auditors and the remaining second line in a transparent and collaborative manner. Work with our product team so that all compliance considerations for new and existing products and services are identified and appropriately managed. Prepare MI packs to governance bodies, improving those as needed. Keep the RCSA for their area up to date. Provide subject matter expertise to the assurance team as needed. Deputise for the CRO as needed. You'll report to the Chief Risk Officer. As this role is caught by the Certification Regime, the role holder must adhere to the FCA's Fitness and Propriety Requirements. What can we offer you? We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. 25 days off a year + winter break (we close in between Christmas and New Year) + bank holidays Remote-first flexibility - work from anywhere in the UK Support with home office setup Share options - so you own a piece of what we're building 1:1 coaching and therapy through Oliva Auto-enrolment into company pension scheme with Penfold Enhanced parental leave with up to 6 months at full pay Private medical insurance and life insurance (provided by Vitality and AIG respectively) As a bank, we're committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. How do I apply? Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We're remote-first We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Under representation Our goal is for Griffin to proportionally represent the diversity of the working population in society. We're working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team - whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you're part of a group that is under-represented in fintech, we'd love to hear from you. Griffin Bank Ltd request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent team. Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency.
Jan 07, 2026
Full time
About Griffin Hi, we're Griffin! We're the bank for companies who want to build and launch financial products. Our context We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. Our purpose We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. Learn more about what we do. Our culture Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don't seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That's why we're transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We're also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. Learn more about our culture. The Risk and Compliance Team Our vision is of risk and compliance teams that are an integral part of the business - somewhere our colleagues go to for expert and pragmatic advice. These functions are fundamental to the success of our business and we aim to be thought leaders in the space. We're early on our journey of building this function to meet our aspirations. Success in this role means taking a key role in that build process, while having complete ownership of all matters relating to compliance at Griffin. You'll develop close working relationships with the risk team and the business' other functions, particularly Operations, Product and Commercial. Who are you? We'd love to hear from you if you have most of the following: A deep knowledge of all major aspects of regulation that affect us. Knowledge in safeguarding requirements, DISP, PSD and B/COBS is essential. Experience in most of the following regulatory areas: conflicts of interest, consumer duty, conduct, payments, cards, complaints handling, financial promotions, SM&CR, product governance and remuneration. Experience of working for or closely with a regulatory body Experience working for, or with, a bank in the UK. Comfort with solo execution - we're a small team so you'll need to be happy rolling up your sleeves. Comfort with managing people. A love for writing - we have a lot of documents to draft and we place a high degree of importance on clarity and readability (read more about how we write ) Comfort picking up new software tools for document drafting, collaboration and communication. This is because we're hybrid-remote and most of your colleagues will not share an office with you on a day-to-day basis. N.B. We're able to sponsor Skilled Workers for this role. What will you be doing here? As the Head of Compliance at Griffin, you will Oversee the non-financial risks assignment to them in the risk management framework. Support the business to develop effective internal controls, to manage compliance risks, and to embed a culture which places appropriate emphasis on compliance with regulations. Provide proportionate and independent advice to the first line as needed. Develop and maintain the compliance framework, including all compliance second line policies, procedures and processes which include, but are not limited to: conflicts of interest, gifts and hospitality, SMCR, whistleblowing and compliance training. Perform horizon scanning regularly and report them to the governance committees and risk owners, making sure we comply with new regulation. Oversee the embedding of Consumer Duty regulations to make sure we continue to deliver good customer outcomes. Maintain a proactive, constructive, open dialogue with all relevant regulatory bodies. Work with our internal auditors and the remaining second line in a transparent and collaborative manner. Work with our product team so that all compliance considerations for new and existing products and services are identified and appropriately managed. Prepare MI packs to governance bodies, improving those as needed. Keep the RCSA for their area up to date. Provide subject matter expertise to the assurance team as needed. Deputise for the CRO as needed. You'll report to the Chief Risk Officer. As this role is caught by the Certification Regime, the role holder must adhere to the FCA's Fitness and Propriety Requirements. What can we offer you? We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. 25 days off a year + winter break (we close in between Christmas and New Year) + bank holidays Remote-first flexibility - work from anywhere in the UK Support with home office setup Share options - so you own a piece of what we're building 1:1 coaching and therapy through Oliva Auto-enrolment into company pension scheme with Penfold Enhanced parental leave with up to 6 months at full pay Private medical insurance and life insurance (provided by Vitality and AIG respectively) As a bank, we're committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. How do I apply? Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We're remote-first We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Under representation Our goal is for Griffin to proportionally represent the diversity of the working population in society. We're working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team - whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you're part of a group that is under-represented in fintech, we'd love to hear from you. Griffin Bank Ltd request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent team. Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency.
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation. The role is responsible for: Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes Managing complex operational administrative issues Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively. Key Responsibilities Grants management (for Impact on Urban Health, NHS Charities and Special fund grants) Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues. Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems. Carrying out due diligence checks on grant applicants. Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding. Provide assistance to the Funding Operations Officers with queries regarding post-award processes. Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions. Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments. Reviewing investment papers for Impact on Urban Health projects Processing of all charitable spend ensuring compliance with grant agreements Contract management Carrying out due diligence checks on new contractors. Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems. Processing of all charitable spend ensuring compliance with signed contracts Special purpose fund management Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required. Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices. Managing queries from Guy s and St Thomas NHS Foundation Trust Finance staff and fundholders in relation to invoice payments. Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. General Providing cover for the Funding Operations Manager, as appropriate. Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards. Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance. Ensure grants and contract records are accurately maintained. Creating and maintaining reports to support effective management of grants and contracts Provide absence cover for other Funding Operations team members as agreed from time-to-time. Support induction of new colleagues across the Foundation, and development and dissemination of guidance. Liaising with Guy s & St Thomas NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received. The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, abilities, and attributes: Self-starter who is adaptable, works with integrity, and exhibits the Foundation s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values. Willing to learn and develop new skills, and help to develop the knowledge and skills of peers. Committed to the principle of continuous improvement, with careful attention to detail and due process. Committed to delivering consistent and high-quality customer service to both internal and external stakeholders. Good interpersonal skills and able to effectively liaise with both internal and external communities. Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills. Problem solving skills, able to use initiative and actively seeks pragmatic solutions. Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail. Team player, with an ability to support effective working relationships. A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems Knowledge, experience, and qualifications: Familiarity with grant making and grant management processes. Familiarity with financial concepts around invoicing and grant payments. Able to communicate effectively with others, both verbally and in writing, especially when explaining process. Computer literacy. Experience of grants administration. Experience in financial reconciliations Regular use of database/CRM systems, finance systems and grants management systems. Experience using the Microsoft Office suite. Desirable Familiarity with Salesforce or other grant management systems. Some familiarity with health/social care/voluntary sector technical language and organisations. Understanding of contract and supplier management. Experience working within the charity sector. Report development and data analysis skills
Jan 06, 2026
Full time
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation. The role is responsible for: Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes Managing complex operational administrative issues Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively. Key Responsibilities Grants management (for Impact on Urban Health, NHS Charities and Special fund grants) Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues. Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems. Carrying out due diligence checks on grant applicants. Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding. Provide assistance to the Funding Operations Officers with queries regarding post-award processes. Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions. Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments. Reviewing investment papers for Impact on Urban Health projects Processing of all charitable spend ensuring compliance with grant agreements Contract management Carrying out due diligence checks on new contractors. Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems. Processing of all charitable spend ensuring compliance with signed contracts Special purpose fund management Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required. Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices. Managing queries from Guy s and St Thomas NHS Foundation Trust Finance staff and fundholders in relation to invoice payments. Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. General Providing cover for the Funding Operations Manager, as appropriate. Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards. Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance. Ensure grants and contract records are accurately maintained. Creating and maintaining reports to support effective management of grants and contracts Provide absence cover for other Funding Operations team members as agreed from time-to-time. Support induction of new colleagues across the Foundation, and development and dissemination of guidance. Liaising with Guy s & St Thomas NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received. The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, abilities, and attributes: Self-starter who is adaptable, works with integrity, and exhibits the Foundation s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values. Willing to learn and develop new skills, and help to develop the knowledge and skills of peers. Committed to the principle of continuous improvement, with careful attention to detail and due process. Committed to delivering consistent and high-quality customer service to both internal and external stakeholders. Good interpersonal skills and able to effectively liaise with both internal and external communities. Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills. Problem solving skills, able to use initiative and actively seeks pragmatic solutions. Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail. Team player, with an ability to support effective working relationships. A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems Knowledge, experience, and qualifications: Familiarity with grant making and grant management processes. Familiarity with financial concepts around invoicing and grant payments. Able to communicate effectively with others, both verbally and in writing, especially when explaining process. Computer literacy. Experience of grants administration. Experience in financial reconciliations Regular use of database/CRM systems, finance systems and grants management systems. Experience using the Microsoft Office suite. Desirable Familiarity with Salesforce or other grant management systems. Some familiarity with health/social care/voluntary sector technical language and organisations. Understanding of contract and supplier management. Experience working within the charity sector. Report development and data analysis skills
This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK s leading rights NGOs. In this role, you ll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. Ideally, you ll also be a key Big Brother Watch spokesperson in the media. You ll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, facial recognition, AI and mass surveillance. You ll plan, execute and evaluate campaigns across all areas of our work. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public s rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We re a small, dedicated and highly effective team of seven full-time staff and five volunteers. Job description Campaigns Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals Identify advocacy and press opportunities to further campaign aims Strategise/oversee development of campaign materials & engaging supporter actions Promote Big Brother Watch s campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels Uphold Big Brother Watch s reputational excellence in public fora Work with Director to periodically set campaign priorities in our organisational strategy Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions Build strong relationships with parliamentarians and advisors across all parties Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government Work with stakeholders and pursue collaborative campaigns/coalitions on key issues Develop and advance Big Brother Watch s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner Reflect, evaluate and implement learning from Big Brother Watch s campaigns Events Organise Big Brother Watch s party conference fringe events annually Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables Management Oversee the organisation s execution of campaigns, ensuring appropriate delegation Ensure the highest level of quality of all campaigns output Line management responsibilities for the advocacy team (currently two Legal and Policy Officers) Manage staff performance and development, and ensure wellbeing Help foster a positive, supportive and high-performance work environment
Jan 06, 2026
Full time
This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK s leading rights NGOs. In this role, you ll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. Ideally, you ll also be a key Big Brother Watch spokesperson in the media. You ll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, facial recognition, AI and mass surveillance. You ll plan, execute and evaluate campaigns across all areas of our work. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public s rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We re a small, dedicated and highly effective team of seven full-time staff and five volunteers. Job description Campaigns Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals Identify advocacy and press opportunities to further campaign aims Strategise/oversee development of campaign materials & engaging supporter actions Promote Big Brother Watch s campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels Uphold Big Brother Watch s reputational excellence in public fora Work with Director to periodically set campaign priorities in our organisational strategy Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions Build strong relationships with parliamentarians and advisors across all parties Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government Work with stakeholders and pursue collaborative campaigns/coalitions on key issues Develop and advance Big Brother Watch s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner Reflect, evaluate and implement learning from Big Brother Watch s campaigns Events Organise Big Brother Watch s party conference fringe events annually Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables Management Oversee the organisation s execution of campaigns, ensuring appropriate delegation Ensure the highest level of quality of all campaigns output Line management responsibilities for the advocacy team (currently two Legal and Policy Officers) Manage staff performance and development, and ensure wellbeing Help foster a positive, supportive and high-performance work environment
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values-passion, thoughtfulness, responsiveness, innovation, and smart working-at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As the Chief Financial Officer at Liquidline, you will have a strong and diverse background in financial leadership, business strategy, and operational transformation. With deep expertise in financial reporting, FP&A, and finance transformation, you will be well-positioned to support Liquidline's strategic growth. Your leadership has consistently driven improvements in financial performance, operational efficiency, and data-driven decision-making. Your proven track record in M&A transactions, including due diligence, negotiation, and integration, adds significant value, as does your experience in private equity environments and exit strategies. You will combine financial stewardship with strategic insight, making you a key driver of both stability and innovation within the business. The Role To become a 'thinking partner' to the Managing Director for all aspects of financial acumen. To take a lead on the structuring, and due diligence of potential acquisitions, and divestment across the business, providing strategic recommendations to the Managing Director and Board. To drive the corporation tax strategy across the Group; development of requirements for large company reporting in the future. To lead with a critical thinking approach, analysing and supporting with the presentation of data, which will include; global financial perspectives, strategic agility and dealing with ambiguity. To build a robust long-term budgeting process, ensuring that forecasting and business planning processes to deliver credibility to the business strategy. This will specifically focus on a future thinking approach. To coach the business through business case modelling, and return on investment tracking. To drive the development of financial tools to support the growth strategies of the business (organic and offshore) To ensure establishment and implementation of a fit for purpose Enterprise Risk Management framework for the business. To develop an Audit committee, ensuring robust challenge and development of processess to ensure compliance with relevant laws regulatory regimes and tax jurisdictions. Provide support to the Finance Director in the development of internal controls to mitigate key organisational risks and ensure compliance with financial reporting and control requirements. To scope and lead technology implementations to drive efficiency, including ERP implementations, and support the Finance Director to build a scalable model for a shared service function and ensure compliance with financial reporting and control requirements. To oversee and support the finance director in developing the talent pipeline within the finance function. To establish and develop relationships with the Board, Senior Management and key external partners. To provide leadership and mentoring to the Finance Director. To develop and embed a commercial partnering approach to Finance within the Liquidline business. What You Will Need In The Role Of Chief Financial Officer Full qualified CIMA or ACCA with a proven post qualification experience. A minimum of 2 years in a CFO role within a scaling commercial organisation. Previous experience of acquisitions at a senior level and ideally experience of PE or VC funding. Experience with strategy formulation. High level of commercial awareness. Previous experience with business exit, managing the preparation and due diligence. Capital formation and structuring experience (dept and equity) Ability to adapt to global markets and operations. What You Will Learn & What Liquidline Can Offer You Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards Company Bonus Scheme: Celebrate success with us. Enhanced Sick Pay: Supporting you when you need it most Enhanced Parental Leave: Comprehensive support for your family journey Salary Sacrifice Pension Scheme: Save for your future with ease. Life Assurance & Income Protection (UK Only): Peace of mind for you. HSF Health Plan: Access affordable healthcare. YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support. Employee Assistance Programme: Mental health support, virtual GP services and more. Menopause Support via Stella App: Tailored support for this stage of life. Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences. Not to mention, unlimited access to Liquidline coffee (what more could you desire!) Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
Jan 06, 2026
Full time
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values-passion, thoughtfulness, responsiveness, innovation, and smart working-at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As the Chief Financial Officer at Liquidline, you will have a strong and diverse background in financial leadership, business strategy, and operational transformation. With deep expertise in financial reporting, FP&A, and finance transformation, you will be well-positioned to support Liquidline's strategic growth. Your leadership has consistently driven improvements in financial performance, operational efficiency, and data-driven decision-making. Your proven track record in M&A transactions, including due diligence, negotiation, and integration, adds significant value, as does your experience in private equity environments and exit strategies. You will combine financial stewardship with strategic insight, making you a key driver of both stability and innovation within the business. The Role To become a 'thinking partner' to the Managing Director for all aspects of financial acumen. To take a lead on the structuring, and due diligence of potential acquisitions, and divestment across the business, providing strategic recommendations to the Managing Director and Board. To drive the corporation tax strategy across the Group; development of requirements for large company reporting in the future. To lead with a critical thinking approach, analysing and supporting with the presentation of data, which will include; global financial perspectives, strategic agility and dealing with ambiguity. To build a robust long-term budgeting process, ensuring that forecasting and business planning processes to deliver credibility to the business strategy. This will specifically focus on a future thinking approach. To coach the business through business case modelling, and return on investment tracking. To drive the development of financial tools to support the growth strategies of the business (organic and offshore) To ensure establishment and implementation of a fit for purpose Enterprise Risk Management framework for the business. To develop an Audit committee, ensuring robust challenge and development of processess to ensure compliance with relevant laws regulatory regimes and tax jurisdictions. Provide support to the Finance Director in the development of internal controls to mitigate key organisational risks and ensure compliance with financial reporting and control requirements. To scope and lead technology implementations to drive efficiency, including ERP implementations, and support the Finance Director to build a scalable model for a shared service function and ensure compliance with financial reporting and control requirements. To oversee and support the finance director in developing the talent pipeline within the finance function. To establish and develop relationships with the Board, Senior Management and key external partners. To provide leadership and mentoring to the Finance Director. To develop and embed a commercial partnering approach to Finance within the Liquidline business. What You Will Need In The Role Of Chief Financial Officer Full qualified CIMA or ACCA with a proven post qualification experience. A minimum of 2 years in a CFO role within a scaling commercial organisation. Previous experience of acquisitions at a senior level and ideally experience of PE or VC funding. Experience with strategy formulation. High level of commercial awareness. Previous experience with business exit, managing the preparation and due diligence. Capital formation and structuring experience (dept and equity) Ability to adapt to global markets and operations. What You Will Learn & What Liquidline Can Offer You Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards Company Bonus Scheme: Celebrate success with us. Enhanced Sick Pay: Supporting you when you need it most Enhanced Parental Leave: Comprehensive support for your family journey Salary Sacrifice Pension Scheme: Save for your future with ease. Life Assurance & Income Protection (UK Only): Peace of mind for you. HSF Health Plan: Access affordable healthcare. YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support. Employee Assistance Programme: Mental health support, virtual GP services and more. Menopause Support via Stella App: Tailored support for this stage of life. Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences. Not to mention, unlimited access to Liquidline coffee (what more could you desire!) Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
The Planner Jobs Redactive Publishing Limited
Walters Ash, Buckinghamshire
Development Management Team Leader (Majors) Salary - £65,211 - £68,555 Overview Are you looking for your next leadership challenge in planning? Join us to lead a dynamic majors team and play a pivotal role in shaping the future of development in Buckinghamshire? An exciting opportunity has arisen for an experienced Team Leader to join our Major Development Management Team at Buckinghamshire on a permanent basis. We are looking for a driven and dynamic individual with excellent management and people skills who wants to make a difference. This role involves leading a motivated and agile team to deliver high-quality, customer-focused service. In this leadership position, you will manage a team of principal planning officers handling a wide range of major and complex planning applications. You will oversee the delivery of effective regulatory services relating to major development proposals and other strategic planning applications, ensuring all statutory requirements and best practices are met. Planning Performance Agreements (PPA's) are central to our delivery of major growth, and you will be responsible for managing and developing the process. This is a fantastic opportunity to make a meaningful impact, ensuring our planning services support growth while protecting Buckinghamshire's natural, built, and historic environment. The successful candidate will work closely with the other Major and Area Team Leaders and Major Development Manager, alongside stakeholders, providing strategic direction, performance management, and expert advice to elected members and committees. If you have a passion for planning and a track record of delivering results, we want to hear from you. About us As one of the largest Council's in the country Buckinghamshire covers an area of 724sq miles to the west of London and is one of the England's 'Big 8' Council's. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous four district authorities with the County Council to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. At Buckinghamshire Council we are dedicated to delivering high-quality planning services to the residents of Buckinghamshire. The Major Development Management team is responsible for the performance management of Major applications across the whole of the Buckinghamshire Council area with a focus on the use of PPA's in which we have established an innovative approach. This role will work collaboratively with the rest of the Development Management to provide strategic direction and vision for the service to all stakeholders. The team also plays a crucial role in planning appeal inquiries and providing expert advice to elected members and committees, ensuring that the planning process is transparent, efficient, and responsive to the needs of the community. In addition to their technical expertise, the Development Management Team is committed to fostering a collaborative and customer-focused approach. They work closely with various stakeholders, including other council departments, local communities, and external bodies, to achieve key planning outcomes. The team is proactive in driving service improvements and adopting innovative practices to enhance productivity and service delivery. With a strong emphasis on performance management and continuous professional development, the Buckinghamshire Council Major Development Management Team alongside the Development Management Area Teams strives to maintain a resilient and adaptable service that meets the evolving needs of the residents and supports the Council's strategic objectives. About the role As a Major Team Leader, you will lead a team of specialist professional staff to ensure the delivery of expert advice in relation to strategic growth, major applications and to meet the council's legal and statutory duties. Your role will involve driving service improvements and innovation, including digital transformation and customer self-service to support the delivery of an efficient planning service that meets customer needs, enhances productivity, and delivers high-quality service. You will also lead cultural change initiatives in line with the Council's strategic objectives. You will be responsible for the performance management of the Major Team, working collaboratively with other Development Management Team leaders. This role requires strong leadership and project management skills, particularly for large, long-term projects ensuring timely and detailed delivery which will have PPA's at their core. Additionally, you will provide expert advice, prepare reports, and brief elected members, including representing the team at Cabinet and Council meetings when necessary. About you We are seeking a highly experienced and ambitious Major Team Leader to join our team and be part of a forward-thinking, supportive planning service. The ideal candidate will have proven experience in development management, particularly in PPA's and handling major planning applications and clear understanding of the impact of current and emerging policies on Planning Policy and Local Plans. With significant experience in leading and developing a high-performing Planning team within a Local Planning Authority environment, you will be adept at managing complex planning applications, planning appeals both inquiries and hearings as well as working collaboratively with members, including portfolio holders, committees, and working groups. The successful candidate will demonstrate excellent interpersonal skills, with the ability to build, mentor and lead a team, influence stakeholders at all levels, and deliver high-quality planning policies, strategies, reports, and presentations. You will have a proven track record of delivering major applications, operating within budgets, and implementing innovative ideas to enhance service levels. Strong organisational and project management skills are essential, along with a positive, results-focused approach and the flexibility to adapt to changing requirements. In this role, you will also be responsible for managing information, including personal and sensitive data, and handling Freedom of Information requests. Your excellent written and oral communication skills will enable you to advocate and influence effectively in various settings, including public inquiries. A commitment to continuing professional development and a customer-focused mindset are crucial, as is the ability to work with diplomacy and political awareness. If you are a strategic thinker with a solution-focused approach and a passion for delivering high-quality planning services, we would love to hear from you. Charles Power, Major Development Manager at Buckinghamshire Council said, "As a Development Management Team Leader at Buckinghamshire Council, you'll play a pivotal role in shaping sustainable communities while advancing your own career. This position offers mentoring opportunities, and leadership pathways, alongside the chance to support and develop your team. With a strong focus on staff growth and collaborative working, you'll help deliver high-quality planning outcomes while building the expertise and experience within the department." With a strong and supportive senior management team behind you, you'll play a key part in helping us achieve our Planning and Environment Service plan and drive forward our vision as a unitary authority. Other information For further information on this role please see the attached job summary. The team currently work a hybrid working style with a mandatory 2 days a week from one of the 3 office locations with the main office base being Queen Victoria Road Offices, High Wycombe. Interview date: to be confirmed Interview-type / process: In person If you would like to have an informal conversation with the recruiting manager, please contact: Charles Power or To apply please click on the apply button This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions For further information on how long it takes for cautions and convictions to become spent, please refer to our guide on Rehabilitation of Offenders Act 1974 (updated 2023) Nacro We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. . click apply for full job details
Jan 06, 2026
Full time
Development Management Team Leader (Majors) Salary - £65,211 - £68,555 Overview Are you looking for your next leadership challenge in planning? Join us to lead a dynamic majors team and play a pivotal role in shaping the future of development in Buckinghamshire? An exciting opportunity has arisen for an experienced Team Leader to join our Major Development Management Team at Buckinghamshire on a permanent basis. We are looking for a driven and dynamic individual with excellent management and people skills who wants to make a difference. This role involves leading a motivated and agile team to deliver high-quality, customer-focused service. In this leadership position, you will manage a team of principal planning officers handling a wide range of major and complex planning applications. You will oversee the delivery of effective regulatory services relating to major development proposals and other strategic planning applications, ensuring all statutory requirements and best practices are met. Planning Performance Agreements (PPA's) are central to our delivery of major growth, and you will be responsible for managing and developing the process. This is a fantastic opportunity to make a meaningful impact, ensuring our planning services support growth while protecting Buckinghamshire's natural, built, and historic environment. The successful candidate will work closely with the other Major and Area Team Leaders and Major Development Manager, alongside stakeholders, providing strategic direction, performance management, and expert advice to elected members and committees. If you have a passion for planning and a track record of delivering results, we want to hear from you. About us As one of the largest Council's in the country Buckinghamshire covers an area of 724sq miles to the west of London and is one of the England's 'Big 8' Council's. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous four district authorities with the County Council to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. At Buckinghamshire Council we are dedicated to delivering high-quality planning services to the residents of Buckinghamshire. The Major Development Management team is responsible for the performance management of Major applications across the whole of the Buckinghamshire Council area with a focus on the use of PPA's in which we have established an innovative approach. This role will work collaboratively with the rest of the Development Management to provide strategic direction and vision for the service to all stakeholders. The team also plays a crucial role in planning appeal inquiries and providing expert advice to elected members and committees, ensuring that the planning process is transparent, efficient, and responsive to the needs of the community. In addition to their technical expertise, the Development Management Team is committed to fostering a collaborative and customer-focused approach. They work closely with various stakeholders, including other council departments, local communities, and external bodies, to achieve key planning outcomes. The team is proactive in driving service improvements and adopting innovative practices to enhance productivity and service delivery. With a strong emphasis on performance management and continuous professional development, the Buckinghamshire Council Major Development Management Team alongside the Development Management Area Teams strives to maintain a resilient and adaptable service that meets the evolving needs of the residents and supports the Council's strategic objectives. About the role As a Major Team Leader, you will lead a team of specialist professional staff to ensure the delivery of expert advice in relation to strategic growth, major applications and to meet the council's legal and statutory duties. Your role will involve driving service improvements and innovation, including digital transformation and customer self-service to support the delivery of an efficient planning service that meets customer needs, enhances productivity, and delivers high-quality service. You will also lead cultural change initiatives in line with the Council's strategic objectives. You will be responsible for the performance management of the Major Team, working collaboratively with other Development Management Team leaders. This role requires strong leadership and project management skills, particularly for large, long-term projects ensuring timely and detailed delivery which will have PPA's at their core. Additionally, you will provide expert advice, prepare reports, and brief elected members, including representing the team at Cabinet and Council meetings when necessary. About you We are seeking a highly experienced and ambitious Major Team Leader to join our team and be part of a forward-thinking, supportive planning service. The ideal candidate will have proven experience in development management, particularly in PPA's and handling major planning applications and clear understanding of the impact of current and emerging policies on Planning Policy and Local Plans. With significant experience in leading and developing a high-performing Planning team within a Local Planning Authority environment, you will be adept at managing complex planning applications, planning appeals both inquiries and hearings as well as working collaboratively with members, including portfolio holders, committees, and working groups. The successful candidate will demonstrate excellent interpersonal skills, with the ability to build, mentor and lead a team, influence stakeholders at all levels, and deliver high-quality planning policies, strategies, reports, and presentations. You will have a proven track record of delivering major applications, operating within budgets, and implementing innovative ideas to enhance service levels. Strong organisational and project management skills are essential, along with a positive, results-focused approach and the flexibility to adapt to changing requirements. In this role, you will also be responsible for managing information, including personal and sensitive data, and handling Freedom of Information requests. Your excellent written and oral communication skills will enable you to advocate and influence effectively in various settings, including public inquiries. A commitment to continuing professional development and a customer-focused mindset are crucial, as is the ability to work with diplomacy and political awareness. If you are a strategic thinker with a solution-focused approach and a passion for delivering high-quality planning services, we would love to hear from you. Charles Power, Major Development Manager at Buckinghamshire Council said, "As a Development Management Team Leader at Buckinghamshire Council, you'll play a pivotal role in shaping sustainable communities while advancing your own career. This position offers mentoring opportunities, and leadership pathways, alongside the chance to support and develop your team. With a strong focus on staff growth and collaborative working, you'll help deliver high-quality planning outcomes while building the expertise and experience within the department." With a strong and supportive senior management team behind you, you'll play a key part in helping us achieve our Planning and Environment Service plan and drive forward our vision as a unitary authority. Other information For further information on this role please see the attached job summary. The team currently work a hybrid working style with a mandatory 2 days a week from one of the 3 office locations with the main office base being Queen Victoria Road Offices, High Wycombe. Interview date: to be confirmed Interview-type / process: In person If you would like to have an informal conversation with the recruiting manager, please contact: Charles Power or To apply please click on the apply button This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions For further information on how long it takes for cautions and convictions to become spent, please refer to our guide on Rehabilitation of Offenders Act 1974 (updated 2023) Nacro We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. . click apply for full job details
Governance and Performance Officer We are seeking an organised and analytical Governance and Performance Officer to support strong decision making, accountability and regulatory assurance within a values driven housing organisation. Position: Governance and Performance Officer Salary: £32,022 per annum Location: Hammersmith, London with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing date: Wednesday 21 January 2026 Interview date: Thursday 29 January 2026 About the role Reporting to the Corporate Assurance and People Manager, this is a varied and influential role supporting effective governance, performance management and regulatory compliance. You will work closely with senior colleagues and Board members, providing high quality coordination, insight and assurance in a regulated social housing environment. Key responsibilities include: Coordinating Board and Committee activity including agendas, papers, minutes and action tracking Maintaining governance documentation, registers and forward plans Producing clear governance, performance and assurance reports to support informed decision making Managing performance management frameworks, dashboards and reporting Supporting risk management, audit activity and regulatory compliance Maintaining oversight of policies, assurance logs and contract registers Supporting data protection and information governance activity including GDPR and Subject Access Requests Acting as a system administrator for governance, performance and assurance systems About you You will be confident working with complex information and senior stakeholders, with strong judgement and attention to detail. You will bring: Experience in governance, performance, assurance or corporate support within a regulated environment Experience supporting Boards, Committees or senior management groups Strong analytical skills with the ability to interpret data, trends and risk Excellent written communication skills for senior audiences Confidence managing multiple priorities and deadlines Strong IT and systems skills and a methodical, organised approach Experience in social housing or a similar regulated sector is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With ambitious development plans and a collaborative culture, it places transparency, accountability and residents at the heart of its work. Other roles you may have experience of could include; Governance Officer, Performance Officer, Corporate Governance Officer, Assurance Officer, Risk and Compliance Officer, Business Performance Officer, Board and Governance Coordinator, Policy and Performance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 06, 2026
Full time
Governance and Performance Officer We are seeking an organised and analytical Governance and Performance Officer to support strong decision making, accountability and regulatory assurance within a values driven housing organisation. Position: Governance and Performance Officer Salary: £32,022 per annum Location: Hammersmith, London with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing date: Wednesday 21 January 2026 Interview date: Thursday 29 January 2026 About the role Reporting to the Corporate Assurance and People Manager, this is a varied and influential role supporting effective governance, performance management and regulatory compliance. You will work closely with senior colleagues and Board members, providing high quality coordination, insight and assurance in a regulated social housing environment. Key responsibilities include: Coordinating Board and Committee activity including agendas, papers, minutes and action tracking Maintaining governance documentation, registers and forward plans Producing clear governance, performance and assurance reports to support informed decision making Managing performance management frameworks, dashboards and reporting Supporting risk management, audit activity and regulatory compliance Maintaining oversight of policies, assurance logs and contract registers Supporting data protection and information governance activity including GDPR and Subject Access Requests Acting as a system administrator for governance, performance and assurance systems About you You will be confident working with complex information and senior stakeholders, with strong judgement and attention to detail. You will bring: Experience in governance, performance, assurance or corporate support within a regulated environment Experience supporting Boards, Committees or senior management groups Strong analytical skills with the ability to interpret data, trends and risk Excellent written communication skills for senior audiences Confidence managing multiple priorities and deadlines Strong IT and systems skills and a methodical, organised approach Experience in social housing or a similar regulated sector is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With ambitious development plans and a collaborative culture, it places transparency, accountability and residents at the heart of its work. Other roles you may have experience of could include; Governance Officer, Performance Officer, Corporate Governance Officer, Assurance Officer, Risk and Compliance Officer, Business Performance Officer, Board and Governance Coordinator, Policy and Performance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 06, 2026
Full time
Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. The Role: We are looking for a Risk and Controls Manager to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries). You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line. The Risk and Controls Manager will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness. Key Accountabilities & Responsibilities: Risk Strategy & Governance 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources. Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies. Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile. Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks. Operational Risk Management RCSA: Support the Risk Controls Self Assessment (RCSA) process. Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements. Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues. Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read across are completed. System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS). Experience & Knowledge Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions. Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks. Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard. Regulatory Knowledge: Understanding of Conduct Risk, employment related legislation, and the Consumer Duty would be an advantage. Behaviours & Competencies Stakeholder Management: A natural ability to build strong stakeholder relationships. Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements. Proactive: A proactive approach to managing workloads with a 'can do' attitude, using initiative to take ownership and see complex issues through to resolution. Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services. Skills Proficient in Google Suite products (Docs and Sheets). Exposure to working within First or Second line risk. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Head of Financial Crime Strategy & Controls Department: Risk Employment Type: Full Time Location: London Reporting To: Director of Financial Crime & Fraud (MLRO) Description As Head of Financial Crime Strategy and Controls, you will support the Director of Financial Crime and Fraud in leading the design and Implementation of a group financial crime strategy spanning multiple business lines. Leading the design of robust frameworks for managing financial crime risk, working collaboratively with key business stakeholder groups to embed customer onboarding and ongoing monitoring controls that work effectively and efficiently to detect and prevent financial crime. As a Nominated Officer you will be responsible for conducting investigations and accountable for external reporting. Key Responsibilities Act as the bank's Nominated Officer, leading internal investigations and being responsible for liaising with external agencies and filing Suspicious Activity Reports (SARs) to the National Crime Agency (NCA) Support the Director of Financial Crime and Fraud through the design and facilitation of the annual firm wide financial crime risk assessment process, and preparation for the annual MLRO report. Own the definition and delivery of the Bank's Line 2 financial crime assurance plan. Lead the bank's financial crime detection and prevention strategy, working with key business stakeholders to focus on technology integration, optimisation and automation Provide financial crime SME input to the bank's change program to support new products and initiatives, ensuring that relevant risks are identified and mitigated, and the bank meets it policy and regulatory requirements. Support the MLRO with the development of the bank's financial crime risk framework and lead the design, development and ongoing review of Chetwood's policies, associated standards, procedures, and processes to manage fraud and financial crime risks. Support with the design and delivery of reports and management information (MI) to MLRO, ExCo and the Board Committees, outlining the adequacy of Fraud and Financial Crime systems and controls. Support the MLRO in leading the Chetwood Financial Crime and Fraud Forum, reviewing and updating the Forum Terms of Reference and coordinating papers, taking minutes and supporting with Line 2 Financial Crime actions. Act as a subject matter expert to work collaboratively with other Risk colleagues, providing insight and analytical expertise on risk management Chetwood Bank to internal and external stakeholders. Support business areas with Line 2 oversight of 3rd party onboarding and ongoing monitoring per SYSC8 outsourcing requirements, including the likes of loan originator partners, deposits aggregator platforms and other relevant third parties providing services to, or partner to transactions with Chetwood Bank. Provide oversight and challenge to business area RCSA's, ensuring financial crime risks and controls are adequately identified and evaluated. Design and deliver a robust Fraud and Financial Crime programme of training. Skills, Knowledge and Expertise Expert knowledge and practical application of obligations under the UK regulatory regime and best practice principles, including the UK Money Laundering Regulations, JMLSG Guidance Notes, FATF Guidance and Wolfsberg group. Extensive knowledge and financial crime experience, ideally gained as a Deputy MLRO from a Payments, Deposit accounts or SME Lending. Strong experience in Line 2 oversight activities, supporting the design and delivery of scalable financial crime frameworks and control environments. Leading fraud management expertise and practical knowledge working with external agencies, such as Cifas. Professional accreditations from recognised industry bodies (ICA or ACAMS) and a commitment to continual professional development are preferred Considerable skills and experience of fine tuning/optimising and implementing financial crime technology/SaaS solutions. Experience in presenting to Executive Committees, Board Committees and Senior Management, with experience in translating legislative obligations into clear deliverables that support the business. Ability to define and articulate risk based fraud and financial crime control risks at a strategic level, applying a pragmatic approach to their implementation across business processes, new product design, current and future delivery channels Benefits Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham Free breakfast available
Jan 06, 2026
Full time
Head of Financial Crime Strategy & Controls Department: Risk Employment Type: Full Time Location: London Reporting To: Director of Financial Crime & Fraud (MLRO) Description As Head of Financial Crime Strategy and Controls, you will support the Director of Financial Crime and Fraud in leading the design and Implementation of a group financial crime strategy spanning multiple business lines. Leading the design of robust frameworks for managing financial crime risk, working collaboratively with key business stakeholder groups to embed customer onboarding and ongoing monitoring controls that work effectively and efficiently to detect and prevent financial crime. As a Nominated Officer you will be responsible for conducting investigations and accountable for external reporting. Key Responsibilities Act as the bank's Nominated Officer, leading internal investigations and being responsible for liaising with external agencies and filing Suspicious Activity Reports (SARs) to the National Crime Agency (NCA) Support the Director of Financial Crime and Fraud through the design and facilitation of the annual firm wide financial crime risk assessment process, and preparation for the annual MLRO report. Own the definition and delivery of the Bank's Line 2 financial crime assurance plan. Lead the bank's financial crime detection and prevention strategy, working with key business stakeholders to focus on technology integration, optimisation and automation Provide financial crime SME input to the bank's change program to support new products and initiatives, ensuring that relevant risks are identified and mitigated, and the bank meets it policy and regulatory requirements. Support the MLRO with the development of the bank's financial crime risk framework and lead the design, development and ongoing review of Chetwood's policies, associated standards, procedures, and processes to manage fraud and financial crime risks. Support with the design and delivery of reports and management information (MI) to MLRO, ExCo and the Board Committees, outlining the adequacy of Fraud and Financial Crime systems and controls. Support the MLRO in leading the Chetwood Financial Crime and Fraud Forum, reviewing and updating the Forum Terms of Reference and coordinating papers, taking minutes and supporting with Line 2 Financial Crime actions. Act as a subject matter expert to work collaboratively with other Risk colleagues, providing insight and analytical expertise on risk management Chetwood Bank to internal and external stakeholders. Support business areas with Line 2 oversight of 3rd party onboarding and ongoing monitoring per SYSC8 outsourcing requirements, including the likes of loan originator partners, deposits aggregator platforms and other relevant third parties providing services to, or partner to transactions with Chetwood Bank. Provide oversight and challenge to business area RCSA's, ensuring financial crime risks and controls are adequately identified and evaluated. Design and deliver a robust Fraud and Financial Crime programme of training. Skills, Knowledge and Expertise Expert knowledge and practical application of obligations under the UK regulatory regime and best practice principles, including the UK Money Laundering Regulations, JMLSG Guidance Notes, FATF Guidance and Wolfsberg group. Extensive knowledge and financial crime experience, ideally gained as a Deputy MLRO from a Payments, Deposit accounts or SME Lending. Strong experience in Line 2 oversight activities, supporting the design and delivery of scalable financial crime frameworks and control environments. Leading fraud management expertise and practical knowledge working with external agencies, such as Cifas. Professional accreditations from recognised industry bodies (ICA or ACAMS) and a commitment to continual professional development are preferred Considerable skills and experience of fine tuning/optimising and implementing financial crime technology/SaaS solutions. Experience in presenting to Executive Committees, Board Committees and Senior Management, with experience in translating legislative obligations into clear deliverables that support the business. Ability to define and articulate risk based fraud and financial crime control risks at a strategic level, applying a pragmatic approach to their implementation across business processes, new product design, current and future delivery channels Benefits Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham Free breakfast available
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club s performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you ll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
Jan 06, 2026
Full time
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club s performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you ll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
