Role Overview The Business Director will lead the commercial growth and strategic positioning of Moshi, Carwow's in house creative agency serving OEM partners. This senior leadership role drives revenue, owns key OEM relationships, and embeds Moshi as a core part of Carwow's commercial proposition across markets. The Business Director bridges commercial, creative, and production teams to deliver high impact, scalable creative solutions that drive measurable value for OEM partners and shapes Moshi's operating model to ensure growth with clear processes, client service, and delivery efficiency. Key Responsibilities Commercial Ownership & Revenue Growth Own Moshi's revenue performance and growth trajectory across all markets. Identify and unlock new revenue opportunities across: Creative campaigns Always on content Product launches Strategic content partnerships Partner with Carwow commercial leadership to embed Moshi into OEM deals and co funded activity. Drive revenue diversification beyond one off projects into longer term, higher margin partnerships. Build clear commercial frameworks (pricing, packaging, margin discipline). OEM Client Leadership Own senior relationships with OEM marketing stakeholders across key accounts. Position Moshi as a strategic creative partner, not a production vendor. Lead brief development, creative solutioning, proposal creation, pitch presentations and translate OEM business objectives into effective creative and content strategies. Ensure high levels of client satisfaction, retention and upsell. Pipeline Development & Business Development Build and manage a robust Moshi pipeline across all markets. Work closely with Carwow commercial teams (UK, Germany, Spain) to identify opportunities within existing OEM partnerships and introduce Moshi into early stage commercial conversations. Lead proactive outreach and proposal development. Convert one off campaigns into repeat engagements and repeat engagements into strategic retainers or partnerships. Operational Structure & Delivery Oversight Establish scalable delivery processes to support Moshi growth. Improve resource planning and utilisation, project workflow and timelines, cross market coordination. Work closely with creative and production teams to ensure high quality output, maintain delivery efficiency, protect margins and introduce clear reporting on project performance (delivery, profitability, client outcomes). Team Leadership & Capability Building Lead and develop Moshi's client services and delivery teams. Define a clear operating structure aligned to growth ambitions. Build capability across client servicing, commercial thinking, creative strategy and foster a high performance culture focused on accountability, quality and commercial outcomes. Key Success Metrics Moshi revenue growth (YoY and vs target) Contribution to overall Carwow OEM revenue Pipeline value and conversion rates Client retention and expansion (share of wallet) Project profitability and margin improvement Delivery performance (on time, on budget, quality) Skills & Experience Significant experience in a senior commercial or client leadership role within a creative/media/agency environment. Proven track record of driving revenue growth and managing senior client relationships. Strong understanding of brand and performance marketing, content and creative production, automotive/OEM marketing (preferred). Experience building pipelines, leading pitches and converting strategic partnerships. Strong commercial acumen with ability to balance creativity and profitability. Experience working across multiple markets and cross functional teams. Personal Attributes Commercially driven and outcome focused. Credible at senior OEM stakeholder level. Strategic thinker with hands on execution capability.
Sep 24, 2026
Full time
Role Overview The Business Director will lead the commercial growth and strategic positioning of Moshi, Carwow's in house creative agency serving OEM partners. This senior leadership role drives revenue, owns key OEM relationships, and embeds Moshi as a core part of Carwow's commercial proposition across markets. The Business Director bridges commercial, creative, and production teams to deliver high impact, scalable creative solutions that drive measurable value for OEM partners and shapes Moshi's operating model to ensure growth with clear processes, client service, and delivery efficiency. Key Responsibilities Commercial Ownership & Revenue Growth Own Moshi's revenue performance and growth trajectory across all markets. Identify and unlock new revenue opportunities across: Creative campaigns Always on content Product launches Strategic content partnerships Partner with Carwow commercial leadership to embed Moshi into OEM deals and co funded activity. Drive revenue diversification beyond one off projects into longer term, higher margin partnerships. Build clear commercial frameworks (pricing, packaging, margin discipline). OEM Client Leadership Own senior relationships with OEM marketing stakeholders across key accounts. Position Moshi as a strategic creative partner, not a production vendor. Lead brief development, creative solutioning, proposal creation, pitch presentations and translate OEM business objectives into effective creative and content strategies. Ensure high levels of client satisfaction, retention and upsell. Pipeline Development & Business Development Build and manage a robust Moshi pipeline across all markets. Work closely with Carwow commercial teams (UK, Germany, Spain) to identify opportunities within existing OEM partnerships and introduce Moshi into early stage commercial conversations. Lead proactive outreach and proposal development. Convert one off campaigns into repeat engagements and repeat engagements into strategic retainers or partnerships. Operational Structure & Delivery Oversight Establish scalable delivery processes to support Moshi growth. Improve resource planning and utilisation, project workflow and timelines, cross market coordination. Work closely with creative and production teams to ensure high quality output, maintain delivery efficiency, protect margins and introduce clear reporting on project performance (delivery, profitability, client outcomes). Team Leadership & Capability Building Lead and develop Moshi's client services and delivery teams. Define a clear operating structure aligned to growth ambitions. Build capability across client servicing, commercial thinking, creative strategy and foster a high performance culture focused on accountability, quality and commercial outcomes. Key Success Metrics Moshi revenue growth (YoY and vs target) Contribution to overall Carwow OEM revenue Pipeline value and conversion rates Client retention and expansion (share of wallet) Project profitability and margin improvement Delivery performance (on time, on budget, quality) Skills & Experience Significant experience in a senior commercial or client leadership role within a creative/media/agency environment. Proven track record of driving revenue growth and managing senior client relationships. Strong understanding of brand and performance marketing, content and creative production, automotive/OEM marketing (preferred). Experience building pipelines, leading pitches and converting strategic partnerships. Strong commercial acumen with ability to balance creativity and profitability. Experience working across multiple markets and cross functional teams. Personal Attributes Commercially driven and outcome focused. Credible at senior OEM stakeholder level. Strategic thinker with hands on execution capability.
Tribuild is recruiting a Divisional Director - Commercial to take commercial leadership across a portfolio of construction projects. This is a senior position responsible for commercial strategy, governance, risk management and financial performance across the division. You'll lead and develop commercial teams while overseeing major procurement decisions, cost reporting, contractual risk, cash management and project profitability. The successful candidate will be an established commercial leader with significant construction experience and a track record of managing teams and complex project portfolios.
Sep 24, 2026
Full time
Tribuild is recruiting a Divisional Director - Commercial to take commercial leadership across a portfolio of construction projects. This is a senior position responsible for commercial strategy, governance, risk management and financial performance across the division. You'll lead and develop commercial teams while overseeing major procurement decisions, cost reporting, contractual risk, cash management and project profitability. The successful candidate will be an established commercial leader with significant construction experience and a track record of managing teams and complex project portfolios.
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. As we continue to expand our presence within the energy market, we are playing a key role in delivering major electricity transmission and grid infrastructure projects that support the UK's energy future. As such, we are seeking an ambitious Project Director to lead the successful delivery of major energy infrastructure projects. This is an opportunity to join a business with the capability, backing and ambition to deliver large-scale projects that leave a lasting legacy. Working alongside industry-leading professionals, you'll help shape the successful delivery of major National Grid, HVDC and energy infrastructure schemes. This role will have a national scope, covering multiple projects across the UK. About you We're looking for a proven leader with the credibility, commercial acumen and technical understanding to lead major infrastructure programmes at the highest level. Degree-qualified in Civil Engineering, Electrical Engineering, Construction Management or a related discipline. Chartered Engineer (CEng), MCIOB, ChPP or equivalent professional accreditation. Significant experience delivering major infrastructure projects, including significant leadership experience within the energy sector. Experience delivering National Grid transmission, HVDC, converter station, major cable or 275kV/400kV substation projects. Proven accountability for project safety, programme delivery, commercial performance, quality and P&L responsibility. Strong experience leading large multidisciplinary teams across project management, engineering, commercial and construction disciplines. Excellent NEC3/NEC4 contract knowledge, with strong programme, risk and change management expertise. The ability to build trusted relationships and influence senior clients, stakeholders, supply chain partners and executive teams. A track record of driving safe delivery, programme certainty, commercial success and high-performing project cultures. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Sep 24, 2026
Full time
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. As we continue to expand our presence within the energy market, we are playing a key role in delivering major electricity transmission and grid infrastructure projects that support the UK's energy future. As such, we are seeking an ambitious Project Director to lead the successful delivery of major energy infrastructure projects. This is an opportunity to join a business with the capability, backing and ambition to deliver large-scale projects that leave a lasting legacy. Working alongside industry-leading professionals, you'll help shape the successful delivery of major National Grid, HVDC and energy infrastructure schemes. This role will have a national scope, covering multiple projects across the UK. About you We're looking for a proven leader with the credibility, commercial acumen and technical understanding to lead major infrastructure programmes at the highest level. Degree-qualified in Civil Engineering, Electrical Engineering, Construction Management or a related discipline. Chartered Engineer (CEng), MCIOB, ChPP or equivalent professional accreditation. Significant experience delivering major infrastructure projects, including significant leadership experience within the energy sector. Experience delivering National Grid transmission, HVDC, converter station, major cable or 275kV/400kV substation projects. Proven accountability for project safety, programme delivery, commercial performance, quality and P&L responsibility. Strong experience leading large multidisciplinary teams across project management, engineering, commercial and construction disciplines. Excellent NEC3/NEC4 contract knowledge, with strong programme, risk and change management expertise. The ability to build trusted relationships and influence senior clients, stakeholders, supply chain partners and executive teams. A track record of driving safe delivery, programme certainty, commercial success and high-performing project cultures. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Reporting to the VP, Product for the company Market Intelligence, you will lead the strategy,roadmapand evolution of Stewardship Intelligence-one of DMI's core data products. Stewardship Intelligence providesmeeting, executive compensation, corporate governance and proxy-voting intelligence to institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporateissuers. You will lead both Product Management and Research. This is a domain-led role: substantial experience in stewardship, proxy voting, corporate governance, executive compensation, investorrelationsor a closely related capital-marketsdomain isrequired. You will translate customer and market needs into clear product priorities, improve how research is performed at scale, and ensure that Stewardship Intelligenceremainstrusted,timelyand valuable to its users. Here'sa breakdown of whatyou'lldo Own and continuously refine the product vision, strategy,roadmapand prioritisation for the Stewardship Intelligence portfolio, coveringmeeting, executive compensation, corporategovernanceand proxy-voting intelligence. Lead, develop andorganisethe Product Management and Research teams,establishingclear priorities, effective ways of working (with an emphasis on AI integration where possible), strong collaboration and a culture of accountability and continuous improvement. Be responsible forimproving dataset coverage,methodology, quality, traceability and timeliness, usingappropriate processredesign,automationand AI-enabled approaches without compromising accuracy or trust. Partner closely with Engineering and UX to define, build and launch high-quality product experiences and Data-as-a-Service capabilities that make stewardship intelligence easy to find,understandand use. Builddeepunderstanding of the needs of institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporateissuers. Use customer research, marketinsightand product data to guide decisions. Partner with Commercial, Marketing, Sales and Customer Success to support product positioning, packaging, launch readiness,adoptionand ongoing customer value. These are the essentialsyou'llneed to get an interview Significant experiencein Product Management, Research Operations, Data Products or a related discipline, including experience leading teams and setting strategy for complex products or datasets. Mandatory domain experience in stewardship, proxy voting, corporate governance, executive compensation, investorrelationsor a closely related capital-markets domain, with the credibility to engage institutional investors, compensation advisers, governanceprofessionalsand corporate issuers. Candidates without substantial relevant domain experience will not be considered. Demonstrated success owning and delivering B2B SaaS, data or intelligence products from customer discovery and strategy through roadmap execution,launchand ongoing performance improvement. Proven experience leading research or data operations teams responsible for large-scale structured datasets and enterprise-grade quality standards. A track recordof improving manual, people-intensive processes through operating-model redesign, automation or AI whilemaintainingquality,controland team engagement. Exceptional communication, analyticaljudgementand stakeholder-management skills, with the ability to influence senior leaders and work effectively across Product, Engineering, UX, Commercial, Marketing,Salesand Customer Success. It would be great if you had these too, butwe'llsupport you if youdon't Experience with Data-as-a-Service, data feeds, datalicensingor other data-product business models. Hands-on experience applying LLMs, machine learning or intelligent automation to regulatory filings and other unstructured documents. Familiarity with data provenance, researchmethodology, qualityframeworksand governance of externally sourced data. Experience in or working closely with organisationscomparable market-intelligence providers. About Us the company is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The the company One Platform gives practitioners, the C Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At the company, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At the company, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact. Learn more at the or follow us on LinkedIn and Facebook What the company Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.the company offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. the company created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability -to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, the company has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our the company office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. the company is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsothe company'sEEOPolicyandUS EEOC's Know Your Rights. We are a drug free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at - To support a fair and consistent hiringprocess, we use AIand digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinatinginterview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy. At the company, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case case basis, and eligibility should not be assumed for all opportunities.
Sep 24, 2026
Full time
Reporting to the VP, Product for the company Market Intelligence, you will lead the strategy,roadmapand evolution of Stewardship Intelligence-one of DMI's core data products. Stewardship Intelligence providesmeeting, executive compensation, corporate governance and proxy-voting intelligence to institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporateissuers. You will lead both Product Management and Research. This is a domain-led role: substantial experience in stewardship, proxy voting, corporate governance, executive compensation, investorrelationsor a closely related capital-marketsdomain isrequired. You will translate customer and market needs into clear product priorities, improve how research is performed at scale, and ensure that Stewardship Intelligenceremainstrusted,timelyand valuable to its users. Here'sa breakdown of whatyou'lldo Own and continuously refine the product vision, strategy,roadmapand prioritisation for the Stewardship Intelligence portfolio, coveringmeeting, executive compensation, corporategovernanceand proxy-voting intelligence. Lead, develop andorganisethe Product Management and Research teams,establishingclear priorities, effective ways of working (with an emphasis on AI integration where possible), strong collaboration and a culture of accountability and continuous improvement. Be responsible forimproving dataset coverage,methodology, quality, traceability and timeliness, usingappropriate processredesign,automationand AI-enabled approaches without compromising accuracy or trust. Partner closely with Engineering and UX to define, build and launch high-quality product experiences and Data-as-a-Service capabilities that make stewardship intelligence easy to find,understandand use. Builddeepunderstanding of the needs of institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporateissuers. Use customer research, marketinsightand product data to guide decisions. Partner with Commercial, Marketing, Sales and Customer Success to support product positioning, packaging, launch readiness,adoptionand ongoing customer value. These are the essentialsyou'llneed to get an interview Significant experiencein Product Management, Research Operations, Data Products or a related discipline, including experience leading teams and setting strategy for complex products or datasets. Mandatory domain experience in stewardship, proxy voting, corporate governance, executive compensation, investorrelationsor a closely related capital-markets domain, with the credibility to engage institutional investors, compensation advisers, governanceprofessionalsand corporate issuers. Candidates without substantial relevant domain experience will not be considered. Demonstrated success owning and delivering B2B SaaS, data or intelligence products from customer discovery and strategy through roadmap execution,launchand ongoing performance improvement. Proven experience leading research or data operations teams responsible for large-scale structured datasets and enterprise-grade quality standards. A track recordof improving manual, people-intensive processes through operating-model redesign, automation or AI whilemaintainingquality,controland team engagement. Exceptional communication, analyticaljudgementand stakeholder-management skills, with the ability to influence senior leaders and work effectively across Product, Engineering, UX, Commercial, Marketing,Salesand Customer Success. It would be great if you had these too, butwe'llsupport you if youdon't Experience with Data-as-a-Service, data feeds, datalicensingor other data-product business models. Hands-on experience applying LLMs, machine learning or intelligent automation to regulatory filings and other unstructured documents. Familiarity with data provenance, researchmethodology, qualityframeworksand governance of externally sourced data. Experience in or working closely with organisationscomparable market-intelligence providers. About Us the company is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The the company One Platform gives practitioners, the C Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At the company, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At the company, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact. Learn more at the or follow us on LinkedIn and Facebook What the company Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.the company offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. the company created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability -to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, the company has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our the company office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. the company is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsothe company'sEEOPolicyandUS EEOC's Know Your Rights. We are a drug free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at - To support a fair and consistent hiringprocess, we use AIand digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinatinginterview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy. At the company, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case case basis, and eligibility should not be assumed for all opportunities.
Come and join one of the UK's largest providers in complex care. Lead the transformation. Shape the future. Build something exceptional. An exceptional leadership opportunity for an experienced private hospital CEO, COO, Registered Manager or Nominated Individual. Are you an accomplished healthcare leader who has successfully led within the private acute hospital sector and is ready for your next major challenge? Would you relish the opportunity to take an established specialist service on an ambitious transformation journey, helping shape its future as a registered hospital, while playing a pivotal role in the design and development of an exciting new purpose built extension? If so, this could be a genuinely once in a career opportunity. About Woodlands Woodlands Neurological Rehabilitation Centre is a 27 bed specialist service providing complex neurorehabilitation, including specialist spinal care, alongside inpatient and outpatient services. We are now embarking on an exciting period of transformation. Our vision is to build on the strengths of the existing service and take Woodlands to the next level, strengthening our governance, developing our clinical pathways, expanding our private healthcare offering and progressing towards hospital registration with the CQC. Alongside this, we have an exciting opportunity to co design and develop a new purpose built extension to the existing site, incorporating facilities such as a new rehabilitation gym, swimming pool and residential accommodation. This is not simply a role overseeing an established service. It is an opportunity to shape what comes next. The opportunity As Service Director, you will provide the strategic and operational leadership required to take Woodlands through this next chapter. As part of this journey you yourself will transition from service director to hospital director while in role. You will work closely with clinical, operational, commercial and estates colleagues to develop a compelling vision for the service and turn that vision into reality. A key part of your role will be preparing the organisation for the journey towards CQC hospital registration, ensuring that governance, quality, operational systems, workforce, patient pathways and the physical environment are all designed to meet the standards expected of an outstanding modern healthcare provider. You will also have the opportunity to influence the design and development of our future estate, helping to shape a purpose built extension that could include: A new state of the art rehabilitation gym A swimming pool and enhanced rehabilitation facilities Purpose built step down flats Expanded therapy and clinical spaces A modern environment designed around patient experience, rehabilitation and independence You will therefore be joining at a pivotal moment with the opportunity to take an existing service with strong foundations and lead its evolution into something genuinely exceptional. Location: Woodlands Neurological Rehabilitation Centre Hours: 37.5 hours per week Contract: Permanent, including on call duties What you'll be doing: As Service Director, you will provide strategic and operational leadership for Woodlands Neurological Rehabilitation Centre. Lead the service through its transformation and development journey towards CQC hospital registration. Ensure the highest standards of clinical quality, patient safety, governance and regulatory compliance. Develop and embed robust quality assurance and outcome measurement frameworks. Lead continuous improvement across clinical pathways, operational processes and patient experience. Oversee complex neurorehabilitation pathways, including specialist spinal care and tracheostomy services. Build strong relationships with clinicians, commissioners, ICBs, insurers, case managers, solicitors and other key stakeholders. Develop and grow Woodlands' private inpatient and outpatient proposition. Strengthen referral pathways and build new commercial and professional relationships. Lead, inspire and develop a highly skilled multidisciplinary team. Work collaboratively with clinical and business leadership to create a culture of accountability, innovation and excellence. Help shape the future estate strategy, including the design and development of the proposed purpose built extension. Ensure that the physical environment supports modern rehabilitation, patient independence and an outstanding patient experience. Champion innovation, digital technology and assistive technology to improve patient outcomes. Create a culture where people are proud to work, patients feel empowered and excellence is the expectation. Why this opportunity is different Take an existing service and transform it. Help lead its journey towards hospital registration. Shape the future clinical and commercial strategy. Influence the design of a new purpose built healthcare environment. Build and develop a high performing leadership culture. And ultimately, leave a lasting legacy in a service that will make a difference to patients and their families for years to come. What we would like from you Held a senior executive leadership role within a private acute hospital, ideally as a COO, CEO or equivalent. Experience as a CQC Registered Manager and/or Nominated Individual. A strong track record of leading complex healthcare operations and delivering measurable improvements in quality, safety and performance. Experience of working within, or leading towards, CQC registration or significant regulatory change. A sophisticated understanding of clinical governance, quality assurance, risk management and patient safety. Successfully led multidisciplinary teams in complex healthcare environments. Experience of developing and growing private healthcare services, including relationships with insurers, case managers, solicitors and other referrers. Strong commercial awareness, with the ability to balance exceptional patient outcomes with sustainable service growth. Experience of working collaboratively with estates, capital development and other stakeholders to improve or develop healthcare environments. The vision, credibility and leadership presence to inspire clinicians, operational teams and external stakeholders around a shared ambition. Most importantly, you will be a transformational leader. Someone who sees possibility rather than simply maintaining the status quo. What to look forward to 25 days plus bank holidays Birthday off Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
Sep 24, 2026
Full time
Come and join one of the UK's largest providers in complex care. Lead the transformation. Shape the future. Build something exceptional. An exceptional leadership opportunity for an experienced private hospital CEO, COO, Registered Manager or Nominated Individual. Are you an accomplished healthcare leader who has successfully led within the private acute hospital sector and is ready for your next major challenge? Would you relish the opportunity to take an established specialist service on an ambitious transformation journey, helping shape its future as a registered hospital, while playing a pivotal role in the design and development of an exciting new purpose built extension? If so, this could be a genuinely once in a career opportunity. About Woodlands Woodlands Neurological Rehabilitation Centre is a 27 bed specialist service providing complex neurorehabilitation, including specialist spinal care, alongside inpatient and outpatient services. We are now embarking on an exciting period of transformation. Our vision is to build on the strengths of the existing service and take Woodlands to the next level, strengthening our governance, developing our clinical pathways, expanding our private healthcare offering and progressing towards hospital registration with the CQC. Alongside this, we have an exciting opportunity to co design and develop a new purpose built extension to the existing site, incorporating facilities such as a new rehabilitation gym, swimming pool and residential accommodation. This is not simply a role overseeing an established service. It is an opportunity to shape what comes next. The opportunity As Service Director, you will provide the strategic and operational leadership required to take Woodlands through this next chapter. As part of this journey you yourself will transition from service director to hospital director while in role. You will work closely with clinical, operational, commercial and estates colleagues to develop a compelling vision for the service and turn that vision into reality. A key part of your role will be preparing the organisation for the journey towards CQC hospital registration, ensuring that governance, quality, operational systems, workforce, patient pathways and the physical environment are all designed to meet the standards expected of an outstanding modern healthcare provider. You will also have the opportunity to influence the design and development of our future estate, helping to shape a purpose built extension that could include: A new state of the art rehabilitation gym A swimming pool and enhanced rehabilitation facilities Purpose built step down flats Expanded therapy and clinical spaces A modern environment designed around patient experience, rehabilitation and independence You will therefore be joining at a pivotal moment with the opportunity to take an existing service with strong foundations and lead its evolution into something genuinely exceptional. Location: Woodlands Neurological Rehabilitation Centre Hours: 37.5 hours per week Contract: Permanent, including on call duties What you'll be doing: As Service Director, you will provide strategic and operational leadership for Woodlands Neurological Rehabilitation Centre. Lead the service through its transformation and development journey towards CQC hospital registration. Ensure the highest standards of clinical quality, patient safety, governance and regulatory compliance. Develop and embed robust quality assurance and outcome measurement frameworks. Lead continuous improvement across clinical pathways, operational processes and patient experience. Oversee complex neurorehabilitation pathways, including specialist spinal care and tracheostomy services. Build strong relationships with clinicians, commissioners, ICBs, insurers, case managers, solicitors and other key stakeholders. Develop and grow Woodlands' private inpatient and outpatient proposition. Strengthen referral pathways and build new commercial and professional relationships. Lead, inspire and develop a highly skilled multidisciplinary team. Work collaboratively with clinical and business leadership to create a culture of accountability, innovation and excellence. Help shape the future estate strategy, including the design and development of the proposed purpose built extension. Ensure that the physical environment supports modern rehabilitation, patient independence and an outstanding patient experience. Champion innovation, digital technology and assistive technology to improve patient outcomes. Create a culture where people are proud to work, patients feel empowered and excellence is the expectation. Why this opportunity is different Take an existing service and transform it. Help lead its journey towards hospital registration. Shape the future clinical and commercial strategy. Influence the design of a new purpose built healthcare environment. Build and develop a high performing leadership culture. And ultimately, leave a lasting legacy in a service that will make a difference to patients and their families for years to come. What we would like from you Held a senior executive leadership role within a private acute hospital, ideally as a COO, CEO or equivalent. Experience as a CQC Registered Manager and/or Nominated Individual. A strong track record of leading complex healthcare operations and delivering measurable improvements in quality, safety and performance. Experience of working within, or leading towards, CQC registration or significant regulatory change. A sophisticated understanding of clinical governance, quality assurance, risk management and patient safety. Successfully led multidisciplinary teams in complex healthcare environments. Experience of developing and growing private healthcare services, including relationships with insurers, case managers, solicitors and other referrers. Strong commercial awareness, with the ability to balance exceptional patient outcomes with sustainable service growth. Experience of working collaboratively with estates, capital development and other stakeholders to improve or develop healthcare environments. The vision, credibility and leadership presence to inspire clinicians, operational teams and external stakeholders around a shared ambition. Most importantly, you will be a transformational leader. Someone who sees possibility rather than simply maintaining the status quo. What to look forward to 25 days plus bank holidays Birthday off Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
Location York, Leeds, Manchester, Birmingham or Edinburgh Employment Type Permanent, full-time or part-time Job Overview A permanent opportunity for a Technical Director - Ecology to provide strategic technical and commercial leadership across energy, residential and infrastructure projects. Based from one of several regional offices with hybrid working and regular travel, the role suits an established ecology specialist with senior consultancy, business development and team leadership experience. Role & Responsibilities Act as technical authority for ecology Oversee major and complex ecological commissions Lead EcIA, HRA and BNG assessments Develop technical standards and best practice Manage regional growth, resources and performance You will provide quality assurance, guide complex technical decisions and support nationally significant project delivery. The position also includes regional business planning, strategic client engagement, major framework bids, financial management and collaboration with Directors across multidisciplinary services. Skills & Experience Required Degree in Ecology, Environmental Science or equivalent Extensive senior ecological consultancy experience Expert EcIA, HRA and BNG knowledge Strong commercial and financial management capability Full CIEEM membership You must demonstrate success in developing teams, growing business performance and maintaining strategic client relationships. Detailed knowledge of UK planning policy, environmental legislation, and complex multidisciplinary project delivery is essential. Chartered status or equivalent professional recognition would be beneficial. Experience of NSIPs, expert witness work, protected species licensing, industry presentations, or leadership of regional or national business units would also be advantageous. A full UK driving licence is required for travel between offices and project sites. Applicants should be comfortable balancing technical leadership, operational oversight, commercial priorities, and direct client engagement. Salary & Benefits £80,000 - £100,000, hybrid working and flexible full-time or part-time arrangements. Benefits include enhanced leave, pension contributions, death in service cover, protected CPD, professional membership support, private medical insurance, cash plan, wellbeing support, cycle-to-work provision and a non-contractual growth bonus. About Hunter Dunning Hunter Dunning is a specialist property and built environment recruitment consultancy established in 2004, focused on quality and long term partnerships in the UK and Ireland property and construction market. We specialise in full lifecycle property recruitment, covering architecture, interior design, surveying, land and planning, fire safety and wider construction roles.
Sep 24, 2026
Full time
Location York, Leeds, Manchester, Birmingham or Edinburgh Employment Type Permanent, full-time or part-time Job Overview A permanent opportunity for a Technical Director - Ecology to provide strategic technical and commercial leadership across energy, residential and infrastructure projects. Based from one of several regional offices with hybrid working and regular travel, the role suits an established ecology specialist with senior consultancy, business development and team leadership experience. Role & Responsibilities Act as technical authority for ecology Oversee major and complex ecological commissions Lead EcIA, HRA and BNG assessments Develop technical standards and best practice Manage regional growth, resources and performance You will provide quality assurance, guide complex technical decisions and support nationally significant project delivery. The position also includes regional business planning, strategic client engagement, major framework bids, financial management and collaboration with Directors across multidisciplinary services. Skills & Experience Required Degree in Ecology, Environmental Science or equivalent Extensive senior ecological consultancy experience Expert EcIA, HRA and BNG knowledge Strong commercial and financial management capability Full CIEEM membership You must demonstrate success in developing teams, growing business performance and maintaining strategic client relationships. Detailed knowledge of UK planning policy, environmental legislation, and complex multidisciplinary project delivery is essential. Chartered status or equivalent professional recognition would be beneficial. Experience of NSIPs, expert witness work, protected species licensing, industry presentations, or leadership of regional or national business units would also be advantageous. A full UK driving licence is required for travel between offices and project sites. Applicants should be comfortable balancing technical leadership, operational oversight, commercial priorities, and direct client engagement. Salary & Benefits £80,000 - £100,000, hybrid working and flexible full-time or part-time arrangements. Benefits include enhanced leave, pension contributions, death in service cover, protected CPD, professional membership support, private medical insurance, cash plan, wellbeing support, cycle-to-work provision and a non-contractual growth bonus. About Hunter Dunning Hunter Dunning is a specialist property and built environment recruitment consultancy established in 2004, focused on quality and long term partnerships in the UK and Ireland property and construction market. We specialise in full lifecycle property recruitment, covering architecture, interior design, surveying, land and planning, fire safety and wider construction roles.
Sales Executive Location: Oldbury, West Midlands Salary : £38k - £45k + company car Included: Quarterly bonus structure paid every 3months Hours: Mon-Fri, 8-5pm (hybrid) Type: Permanent, Full-time Project Partners are now recruiting for an experienced Sales Executive to come and join a fantastic sales team based in Oldbury, West Midlands working within the wholesale building materials industry. Purpose of the role: To develop and grow profitable sales within the one of the largest UK markets (Birmingham) by securing new business opportunities, maintaining strong customer relationships, and delivering sales targets while promoting excellent customer service and supporting the company's commercial objectives. The Role: Business Development - Identify and target new customers and sales opportunities. - Generate leads through networking, referrals, market research, and contacting customers utilising our data base. - Develop and implement strategies to increase market share for your respective plants. Customer Relationship Management - Build and maintain strong relationships with existing customers. - Regularly visit customers to understand their needs and provide solutions. - Resolve customer issues and ensure high levels of customer satisfaction. Sales Performance - Achieve agreed sales, revenue, and margin targets. - Prepare and deliver sales presentations. - Negotiate pricing, contracts, and commercial agreements. Market Intelligence - Monitor competitor activities, pricing, and market trends. - Identify opportunities and threats within the marketplace. - Provide regular market feedback to management. Account Management - Manage key customer accounts to maximise retention and growth. - Review customer performance and identify upselling or cross-selling opportunities. - Maintain accurate records of customer interactions and opportunities. Reporting and Administration - Maintain CRM systems with accurate customer and sales information. - Prepare sales forecasts, pipeline reports, and activity updates. - Ensure compliance with company policies and procedures. Cross-Functional Collaboration - Work closely with internal sales, operations, shipping, logistics, and technical teams. - Coordinate customer requirements to ensure successful delivery of products and services. - Support marketing initiatives and promotional campaigns. Experience Typically Required: Proven experience in sales, business development, or account management. Experience meeting revenue and margin targets. Ability to negotiate and influence decision-makers. Customer relationship management experience. Industry knowledge relevant to the sector would be advantageous Team Player Ability to manage own workload in a high-volume environment Worked in a role that has had customer contact organisational Skills Interpersonal & Communication skills Telephone skills Customer Focused IT proficient (in house systems) Product Knowledge would be beneficial Previous use of SAP, MS Excel/Word and SharePoint
Sep 24, 2026
Full time
Sales Executive Location: Oldbury, West Midlands Salary : £38k - £45k + company car Included: Quarterly bonus structure paid every 3months Hours: Mon-Fri, 8-5pm (hybrid) Type: Permanent, Full-time Project Partners are now recruiting for an experienced Sales Executive to come and join a fantastic sales team based in Oldbury, West Midlands working within the wholesale building materials industry. Purpose of the role: To develop and grow profitable sales within the one of the largest UK markets (Birmingham) by securing new business opportunities, maintaining strong customer relationships, and delivering sales targets while promoting excellent customer service and supporting the company's commercial objectives. The Role: Business Development - Identify and target new customers and sales opportunities. - Generate leads through networking, referrals, market research, and contacting customers utilising our data base. - Develop and implement strategies to increase market share for your respective plants. Customer Relationship Management - Build and maintain strong relationships with existing customers. - Regularly visit customers to understand their needs and provide solutions. - Resolve customer issues and ensure high levels of customer satisfaction. Sales Performance - Achieve agreed sales, revenue, and margin targets. - Prepare and deliver sales presentations. - Negotiate pricing, contracts, and commercial agreements. Market Intelligence - Monitor competitor activities, pricing, and market trends. - Identify opportunities and threats within the marketplace. - Provide regular market feedback to management. Account Management - Manage key customer accounts to maximise retention and growth. - Review customer performance and identify upselling or cross-selling opportunities. - Maintain accurate records of customer interactions and opportunities. Reporting and Administration - Maintain CRM systems with accurate customer and sales information. - Prepare sales forecasts, pipeline reports, and activity updates. - Ensure compliance with company policies and procedures. Cross-Functional Collaboration - Work closely with internal sales, operations, shipping, logistics, and technical teams. - Coordinate customer requirements to ensure successful delivery of products and services. - Support marketing initiatives and promotional campaigns. Experience Typically Required: Proven experience in sales, business development, or account management. Experience meeting revenue and margin targets. Ability to negotiate and influence decision-makers. Customer relationship management experience. Industry knowledge relevant to the sector would be advantageous Team Player Ability to manage own workload in a high-volume environment Worked in a role that has had customer contact organisational Skills Interpersonal & Communication skills Telephone skills Customer Focused IT proficient (in house systems) Product Knowledge would be beneficial Previous use of SAP, MS Excel/Word and SharePoint
CRM Executive - Fast-growing fashion brand Salary - Upto 35k Location - Manchester Staff discount Private Healthcare Onsite Gym Zachary Daniels are partnered with a fast-growing online fashion retailer specialising in trend-led clothing, offering a wide range of styles at accessible prices. The Role: We're looking for a commercially minded CRM Executive to join their growing e-commerce fashion team and take ownership of the day-to-day customer communications. This is an exciting opportunity for someone with hands-on CRM experience who is passionate about customer engagement, email marketing and using data to drive repeat purchases and revenue. Key Responsibilities: Own the day-to-day management of CRM and email marketing activity through Klaviyo . Plan, build and deploy engaging email campaigns across key customer audiences. Manage communications around new collection launches, product drops, promotions, sales, events and key trading moments. Develop and manage customer segments and audiences to deliver increasingly relevant and personalised communications. Identify opportunities to expand audience segmentation and improve customer targeting. Write engaging, commercially focused email copy that reflects the brand tone of voice. Create and build email campaigns, working with the organic and creative teams where additional design or content support is required. Monitor campaign performance and use insights to improve engagement, conversion and revenue. Analyse key CRM metrics including open rates, click-through rates, conversion, revenue and customer engagement. Work with existing automated customer journeys and identify opportunities to optimise and expand lifecycle communications. Support the development of the wider CRM strategy as the business scales. Test different messaging, creative, audiences and campaign approaches to continually improve performance. Maintain high standards across campaign planning, scheduling, segmentation and database management. Collaborate closely with e-commerce, marketing and organic teams to ensure CRM activity supports wider commercial priorities. About You: Previous experience in a CRM, email marketing or e-commerce marketing role . Hands-on experience using Klaviyo . Experience planning, building and sending email campaigns. Strong understanding of customer segmentation and audience targeting. Strong copywriting skills with the ability to create engaging, commercially focused email content. A good understanding of the e-commerce customer journey and how CRM can support acquisition, conversion and retention. Why Apply: Join a fast-growing, ambitious fashion e-commerce brand. Take ownership of CRM and help bring the function further in-house. Have a direct impact on customer engagement, retention and revenue. Work hands-on with Klaviyo across campaigns, audiences and customer journeys. Build and expand sophisticated customer segmentation and personalisation. Get involved in exciting activity including collection drops, launches, sales and events.
Sep 24, 2026
Full time
CRM Executive - Fast-growing fashion brand Salary - Upto 35k Location - Manchester Staff discount Private Healthcare Onsite Gym Zachary Daniels are partnered with a fast-growing online fashion retailer specialising in trend-led clothing, offering a wide range of styles at accessible prices. The Role: We're looking for a commercially minded CRM Executive to join their growing e-commerce fashion team and take ownership of the day-to-day customer communications. This is an exciting opportunity for someone with hands-on CRM experience who is passionate about customer engagement, email marketing and using data to drive repeat purchases and revenue. Key Responsibilities: Own the day-to-day management of CRM and email marketing activity through Klaviyo . Plan, build and deploy engaging email campaigns across key customer audiences. Manage communications around new collection launches, product drops, promotions, sales, events and key trading moments. Develop and manage customer segments and audiences to deliver increasingly relevant and personalised communications. Identify opportunities to expand audience segmentation and improve customer targeting. Write engaging, commercially focused email copy that reflects the brand tone of voice. Create and build email campaigns, working with the organic and creative teams where additional design or content support is required. Monitor campaign performance and use insights to improve engagement, conversion and revenue. Analyse key CRM metrics including open rates, click-through rates, conversion, revenue and customer engagement. Work with existing automated customer journeys and identify opportunities to optimise and expand lifecycle communications. Support the development of the wider CRM strategy as the business scales. Test different messaging, creative, audiences and campaign approaches to continually improve performance. Maintain high standards across campaign planning, scheduling, segmentation and database management. Collaborate closely with e-commerce, marketing and organic teams to ensure CRM activity supports wider commercial priorities. About You: Previous experience in a CRM, email marketing or e-commerce marketing role . Hands-on experience using Klaviyo . Experience planning, building and sending email campaigns. Strong understanding of customer segmentation and audience targeting. Strong copywriting skills with the ability to create engaging, commercially focused email content. A good understanding of the e-commerce customer journey and how CRM can support acquisition, conversion and retention. Why Apply: Join a fast-growing, ambitious fashion e-commerce brand. Take ownership of CRM and help bring the function further in-house. Have a direct impact on customer engagement, retention and revenue. Work hands-on with Klaviyo across campaigns, audiences and customer journeys. Build and expand sophisticated customer segmentation and personalisation. Get involved in exciting activity including collection drops, launches, sales and events.
A fast-growing media organisation is seeking to grow its analytics department and help drive change. The successful candidate will have a proven record of embedding data-driven processes and tools in multi-skilled environments and helping to drive organisational change. You will have experience of growing an analytics function and helping non-specialist end users of data understand its importance. Develop pricing and marketing models to inform commercial strategy Provide insights high-level guidance on the development of long-term market and trade channel strategy to support growth and profit Pull together insights that will assist in providing guidance to sales teams on their short-term and long-term planning. Lead in pulling together commercial insights to identify trends across commercial efforts, such as performance against targets, marketing investment ROI Develop reporting to review performance of monthly, quarterly, and annual trade and sales investment. Provide regular reporting and commentary to directors and stakeholders QUALIFICATIONS AND KNOWLEDGE: 3 years+ experience leading an analytical team and expanding reach of analytics within an organisation Experience in working closely with as sales & marketing teams and heads of departments with an ability to clearly communicate ideas and insights to help drive evidence-based decision-making Excellent communication and engagement and proven ability to present complex concepts to a broad range of stakeholders Experience in dealing with complex international marketplaces Familiarity with Tableau & Cognos Analytics beneficial.
Sep 24, 2026
Full time
A fast-growing media organisation is seeking to grow its analytics department and help drive change. The successful candidate will have a proven record of embedding data-driven processes and tools in multi-skilled environments and helping to drive organisational change. You will have experience of growing an analytics function and helping non-specialist end users of data understand its importance. Develop pricing and marketing models to inform commercial strategy Provide insights high-level guidance on the development of long-term market and trade channel strategy to support growth and profit Pull together insights that will assist in providing guidance to sales teams on their short-term and long-term planning. Lead in pulling together commercial insights to identify trends across commercial efforts, such as performance against targets, marketing investment ROI Develop reporting to review performance of monthly, quarterly, and annual trade and sales investment. Provide regular reporting and commentary to directors and stakeholders QUALIFICATIONS AND KNOWLEDGE: 3 years+ experience leading an analytical team and expanding reach of analytics within an organisation Experience in working closely with as sales & marketing teams and heads of departments with an ability to clearly communicate ideas and insights to help drive evidence-based decision-making Excellent communication and engagement and proven ability to present complex concepts to a broad range of stakeholders Experience in dealing with complex international marketplaces Familiarity with Tableau & Cognos Analytics beneficial.
WSP Global Inc. in London seeks an Associate Director/Associate to join its PMCM team, delivering major projects across infrastructure sectors. You will lead and develop dedicated project management and commercial teams, build lasting client relationships, and drive sustainable, net-zero aligned outcomes. The role offers hybrid working with flexible office/home arrangements, opportunities for chartership, and a focus on innovation and high performance within a global engineering leader.
Sep 24, 2026
Full time
WSP Global Inc. in London seeks an Associate Director/Associate to join its PMCM team, delivering major projects across infrastructure sectors. You will lead and develop dedicated project management and commercial teams, build lasting client relationships, and drive sustainable, net-zero aligned outcomes. The role offers hybrid working with flexible office/home arrangements, opportunities for chartership, and a focus on innovation and high performance within a global engineering leader.
Beeby Anderson Recruitment
City Of Westminster, London
An outstanding opportunity has arisen for an ambitious Mechanical Associate Director to join a modern, independent Building Services consultancy with an excellent reputation for delivering high-quality MEP solutions across London. This is an ideal role for an experienced Mechanical Design Engineer who enjoys technical leadership but also wants genuine influence over the future direction of a growing business. You'll join a close-knit team where your ideas will be valued, your achievements recognised, and your career progression supported with a realistic pathway to Director level. The consultancy has built its reputation through long term client relationships, repeat business and technical excellence, delivering projects across the commercial office, mixed use, retail and industrial sectors. Their collaborative culture offers the flexibility and autonomy often missing in larger organisations, whilst maintaining involvement in technically challenging and rewarding projects. Role As Mechanical Associate Director, you will lead the delivery of mechanical building services projects from feasibility through to completion across RIBA Stages 1-6. Working closely with senior management, architects, project managers and multidisciplinary design teams, you will be responsible for both technical delivery and commercial performance while mentoring and developing junior engineers. Responsibilities Leading mechanical design projects from concept through construction. Managing project delivery, quality, programme and commercial performance. Acting as the primary client contact throughout project lifecycles. Producing and reviewing calculations, reports, specifications and technical documentation. Overseeing mechanical design production using BIM and CAD workflows. Undertaking site inspections, commissioning reviews and technical assessments. Supporting sustainability strategies and renewable energy feasibility studies. Mentoring and developing engineers within the team. Assisting with business development, fee proposals and identifying new opportunities. Supporting recruitment and continued growth of the engineering team. Requirements You'll be an experienced Mechanical Building Services Engineer with strong technical capability and leadership experience. c10+ years' experience in Mechanical Building Services Design. Degree qualified in Mechanical Engineering or Building Services Engineering. Membership of CIBSE, IMechE or working towards Chartered status. Experience delivering commercial refurbishment, fit out and mixed use developments. Strong understanding of UK Building Regulations and CDM. Experience with software such as AutoCAD, Revit, IES VE, Hevacomp, H2X or similar. Excellent report writing and client communication skills. Commercial awareness with an interest in developing client relationships. A proactive leadership style with a passion for mentoring others. Offer £80,000 salary Performance related bonus scheme of up to 20% Genuine opportunity to progress to Director level Hybrid and flexible working environment Generous annual leave entitlement Enhanced pension scheme Life Insurance Cycle to Work scheme Future health cash plan and electric vehicle salary sacrifice scheme Friendly, collaborative culture with direct access to senior decision makers Opportunity to influence the growth of an ambitious consultancy
Sep 24, 2026
Full time
An outstanding opportunity has arisen for an ambitious Mechanical Associate Director to join a modern, independent Building Services consultancy with an excellent reputation for delivering high-quality MEP solutions across London. This is an ideal role for an experienced Mechanical Design Engineer who enjoys technical leadership but also wants genuine influence over the future direction of a growing business. You'll join a close-knit team where your ideas will be valued, your achievements recognised, and your career progression supported with a realistic pathway to Director level. The consultancy has built its reputation through long term client relationships, repeat business and technical excellence, delivering projects across the commercial office, mixed use, retail and industrial sectors. Their collaborative culture offers the flexibility and autonomy often missing in larger organisations, whilst maintaining involvement in technically challenging and rewarding projects. Role As Mechanical Associate Director, you will lead the delivery of mechanical building services projects from feasibility through to completion across RIBA Stages 1-6. Working closely with senior management, architects, project managers and multidisciplinary design teams, you will be responsible for both technical delivery and commercial performance while mentoring and developing junior engineers. Responsibilities Leading mechanical design projects from concept through construction. Managing project delivery, quality, programme and commercial performance. Acting as the primary client contact throughout project lifecycles. Producing and reviewing calculations, reports, specifications and technical documentation. Overseeing mechanical design production using BIM and CAD workflows. Undertaking site inspections, commissioning reviews and technical assessments. Supporting sustainability strategies and renewable energy feasibility studies. Mentoring and developing engineers within the team. Assisting with business development, fee proposals and identifying new opportunities. Supporting recruitment and continued growth of the engineering team. Requirements You'll be an experienced Mechanical Building Services Engineer with strong technical capability and leadership experience. c10+ years' experience in Mechanical Building Services Design. Degree qualified in Mechanical Engineering or Building Services Engineering. Membership of CIBSE, IMechE or working towards Chartered status. Experience delivering commercial refurbishment, fit out and mixed use developments. Strong understanding of UK Building Regulations and CDM. Experience with software such as AutoCAD, Revit, IES VE, Hevacomp, H2X or similar. Excellent report writing and client communication skills. Commercial awareness with an interest in developing client relationships. A proactive leadership style with a passion for mentoring others. Offer £80,000 salary Performance related bonus scheme of up to 20% Genuine opportunity to progress to Director level Hybrid and flexible working environment Generous annual leave entitlement Enhanced pension scheme Life Insurance Cycle to Work scheme Future health cash plan and electric vehicle salary sacrifice scheme Friendly, collaborative culture with direct access to senior decision makers Opportunity to influence the growth of an ambitious consultancy
Associate Director- Environmental Impact Assessment AECOM In person Cardiff, Wales, GB 10 months ago Job Description Are you passionate about improving the environmental performance of infrastructure development projects? If so, we'd love to hear from you at AECOM. We are recruiting experienced Environmental Consultantsto join as an Associate EIA Director. Our Environment & Sustainability business has over 650 staff working across the UK and Ireland. We would welcome interest from candidates looking for either a part time or full time position. As an Associate EIA Director you'll lead and manage multidisciplinary environmental inputs to large scale development projects that are transforming our infrastructure and helping the UK achieve its net zero goals - this includes: Energy generation projects, including carbon capture and storage, hydrogen and renewables (solar and wind) Energy distribution and transmission projects (including international connectors) Strategic national and regional rail projects Highway improvements and greenway projects Regeneration projects, including portside developments Developments within the ecommerce, minerals and waste, water, defence, aviation, commercial/ residential and industrial sectors You will have the opportunity to work across a portfolio of development projects covering multiple consenting regimes (DCO, TCPA, TWA, hybrid Bill etc.). You will work daily with technical experts within our established Environmental Impact team. We are a founding member of the Institute of Environmental Management and Assessment (IEMA) EIA Quality Mark, whilst everything we do aligns with our environmental, social and governance (ESG) strategy. Here's what you'll do: Lead: Lead multidisciplinary environmental inputs across a wide range of projects, helping our clients gain development consent. This includes leading the preparation of EIA screening letters, Scoping Reports and Environmental Statements, requiring the technical review of specialist chapters. Managing resources, delegating activities, monitoring and managing project budgets Collaborate:Work as part of integrated design teams to identify environmental constraints, avoid impacts and develop solutions in accordance with the mitigation hierarchy, as well as delivering benefits where possible. Working in partnership with internal supply teams and members of the wider business Create:Lead and support business opportunities and associated fee and technical proposal development Inspire:Support staff development and mentoring Champion:Promote AECOM's environmental services to both internal and external audiences AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public and private sector clients trust us to solve their most complex
Sep 24, 2026
Full time
Associate Director- Environmental Impact Assessment AECOM In person Cardiff, Wales, GB 10 months ago Job Description Are you passionate about improving the environmental performance of infrastructure development projects? If so, we'd love to hear from you at AECOM. We are recruiting experienced Environmental Consultantsto join as an Associate EIA Director. Our Environment & Sustainability business has over 650 staff working across the UK and Ireland. We would welcome interest from candidates looking for either a part time or full time position. As an Associate EIA Director you'll lead and manage multidisciplinary environmental inputs to large scale development projects that are transforming our infrastructure and helping the UK achieve its net zero goals - this includes: Energy generation projects, including carbon capture and storage, hydrogen and renewables (solar and wind) Energy distribution and transmission projects (including international connectors) Strategic national and regional rail projects Highway improvements and greenway projects Regeneration projects, including portside developments Developments within the ecommerce, minerals and waste, water, defence, aviation, commercial/ residential and industrial sectors You will have the opportunity to work across a portfolio of development projects covering multiple consenting regimes (DCO, TCPA, TWA, hybrid Bill etc.). You will work daily with technical experts within our established Environmental Impact team. We are a founding member of the Institute of Environmental Management and Assessment (IEMA) EIA Quality Mark, whilst everything we do aligns with our environmental, social and governance (ESG) strategy. Here's what you'll do: Lead: Lead multidisciplinary environmental inputs across a wide range of projects, helping our clients gain development consent. This includes leading the preparation of EIA screening letters, Scoping Reports and Environmental Statements, requiring the technical review of specialist chapters. Managing resources, delegating activities, monitoring and managing project budgets Collaborate:Work as part of integrated design teams to identify environmental constraints, avoid impacts and develop solutions in accordance with the mitigation hierarchy, as well as delivering benefits where possible. Working in partnership with internal supply teams and members of the wider business Create:Lead and support business opportunities and associated fee and technical proposal development Inspire:Support staff development and mentoring Champion:Promote AECOM's environmental services to both internal and external audiences AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public and private sector clients trust us to solve their most complex
Who We Are the company has created a more efficient and privacy-focused way to buy and monetize advertising. the company is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth and the company's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Learn more atthe About the Position This role drives the strategic expansion of supply, demand, and data partnerships across the company and all business lines. Sitting at the intersection of Business Development, Product, and Operations, you will source and negotiate high-impact agreements, deepen strategic accounts, and collaborate with Sales Engineering and Product to prioritize integrations that move the needle. As a build-and-own role, success is measured by the partnerships you source and close, the top-line revenue they unlock, and their operational performance post-launch. What You Will DoMarket Intelligence Track programmatic, in-app, web, and CTV trends to anticipate shifts in supply and demand economics. Identify white-space partnership opportunities and deliver data-backed recommendations to guide company's strategy. Monitor competitive dynamics, pricing, and deal structures to maintain the company's market edge. Share actionable market intelligence with Product, Sales, and Leadership to shape GTM and product roadmaps. Partnerships Management Identify, prioritize, and secure high-impact demand, supply, and data partnerships to maximize liquidity and expand market reach. Negotiate market-competitive commercial agreements across key pricing, revenue, and exclusivity frameworks. Drive the partner lifecycle from initial sourcing through live integration, collaborating cross-functionally to ensure rapid deployment. Lead executive partner relationships to gather performance insights, mitigate operational risks, and unlock strategic expansion opportunities. Performance Analytics & Operations Track key metrics, including fill rates, yield, latency, and quality, to continuously optimize portfolio health, diagnose underperformance, and execute cross-functional corrective action plans. Translate market needs into product requirements, collaborating with Product, Engineering, and Finance on roadmaps, deal economics, and forecasting. Deliver executive reporting and business reviews on portfolio performance, revenue health, and strategic growth drivers. Govern end-to-end partnership operational flows, ensuring full alignment with corporate compliance frameworks, risk policies, and SLA standards. What Success Looks Like Deliver Revenue Growth: Source and close supply, demand, and data deals that expand marketplace liquidity. Accelerate Time-to-Live: Lead end-to-end onboarding cross-functionally to convert signed contracts into live, optimized traffic in a timely and efficient manner. Maximize Portfolio Yield: Maintain strong account health by continuously tuning fill rates and resolving performance bottlenecks. Guide Strategy with Intel: Translate competitive dynamics and market trends into actionable inputs for Product, Sales, and Leadership. What You Will Bring 5-8+ years of business development, partnerships, or strategic account management in ad tech, programmatic, or mobile advertising (e.g., Partner Manager, BD Manager, Strategic Partnerships Manager). Proven cross-functional collaborator, skilled at driving alignment across Engineering, Product, Ops, Legal, and Finance to navigate ambiguity, streamline workflows, and execute complex product launches. Established network and active relationships with SSPs, DSPs, or major publishers across mobile, CTV, or in-app ecosystems. Proven track record of sourcing, negotiating, and closing end-to-end commercial agreements, owning deal terms and financial modeling rather than solely relationship management. Deep technical proficiency in SSP/DSP mechanics, OpenRTB specifications, header bidding, yield optimization, and ad server integration QA. Ability to bridge technical and commercial teams, translating complex engineering and product concepts into accessible, business-driven insights for non-technical stakeholders. Exceptional executive communication skills, with a track record of articulating strategy, deal economics, and complex operational performance to senior leadership and C-suite executives. the company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a California resident subject to the California Consumer Privacy Act, click here to understand how the company processes your personal information and how you can exercise your rights.If you are located in the EU or UK visit ourprivacy policy to understand how the company processes your personal information and how you can exercise your rights.
Sep 24, 2026
Full time
Who We Are the company has created a more efficient and privacy-focused way to buy and monetize advertising. the company is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth and the company's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Learn more atthe About the Position This role drives the strategic expansion of supply, demand, and data partnerships across the company and all business lines. Sitting at the intersection of Business Development, Product, and Operations, you will source and negotiate high-impact agreements, deepen strategic accounts, and collaborate with Sales Engineering and Product to prioritize integrations that move the needle. As a build-and-own role, success is measured by the partnerships you source and close, the top-line revenue they unlock, and their operational performance post-launch. What You Will DoMarket Intelligence Track programmatic, in-app, web, and CTV trends to anticipate shifts in supply and demand economics. Identify white-space partnership opportunities and deliver data-backed recommendations to guide company's strategy. Monitor competitive dynamics, pricing, and deal structures to maintain the company's market edge. Share actionable market intelligence with Product, Sales, and Leadership to shape GTM and product roadmaps. Partnerships Management Identify, prioritize, and secure high-impact demand, supply, and data partnerships to maximize liquidity and expand market reach. Negotiate market-competitive commercial agreements across key pricing, revenue, and exclusivity frameworks. Drive the partner lifecycle from initial sourcing through live integration, collaborating cross-functionally to ensure rapid deployment. Lead executive partner relationships to gather performance insights, mitigate operational risks, and unlock strategic expansion opportunities. Performance Analytics & Operations Track key metrics, including fill rates, yield, latency, and quality, to continuously optimize portfolio health, diagnose underperformance, and execute cross-functional corrective action plans. Translate market needs into product requirements, collaborating with Product, Engineering, and Finance on roadmaps, deal economics, and forecasting. Deliver executive reporting and business reviews on portfolio performance, revenue health, and strategic growth drivers. Govern end-to-end partnership operational flows, ensuring full alignment with corporate compliance frameworks, risk policies, and SLA standards. What Success Looks Like Deliver Revenue Growth: Source and close supply, demand, and data deals that expand marketplace liquidity. Accelerate Time-to-Live: Lead end-to-end onboarding cross-functionally to convert signed contracts into live, optimized traffic in a timely and efficient manner. Maximize Portfolio Yield: Maintain strong account health by continuously tuning fill rates and resolving performance bottlenecks. Guide Strategy with Intel: Translate competitive dynamics and market trends into actionable inputs for Product, Sales, and Leadership. What You Will Bring 5-8+ years of business development, partnerships, or strategic account management in ad tech, programmatic, or mobile advertising (e.g., Partner Manager, BD Manager, Strategic Partnerships Manager). Proven cross-functional collaborator, skilled at driving alignment across Engineering, Product, Ops, Legal, and Finance to navigate ambiguity, streamline workflows, and execute complex product launches. Established network and active relationships with SSPs, DSPs, or major publishers across mobile, CTV, or in-app ecosystems. Proven track record of sourcing, negotiating, and closing end-to-end commercial agreements, owning deal terms and financial modeling rather than solely relationship management. Deep technical proficiency in SSP/DSP mechanics, OpenRTB specifications, header bidding, yield optimization, and ad server integration QA. Ability to bridge technical and commercial teams, translating complex engineering and product concepts into accessible, business-driven insights for non-technical stakeholders. Exceptional executive communication skills, with a track record of articulating strategy, deal economics, and complex operational performance to senior leadership and C-suite executives. the company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a California resident subject to the California Consumer Privacy Act, click here to understand how the company processes your personal information and how you can exercise your rights.If you are located in the EU or UK visit ourprivacy policy to understand how the company processes your personal information and how you can exercise your rights.
A new Associate Director Delay job vacancy in the construction sector to join a large multidisciplinary construction consultancy based in their Manchester office (hybrid-working). The client in question can offer the opportunity to work on domestic and international projects and disputes, as well as offering industry leading training & support which will enhance and develop your delay analysis skills. This is an excellent opportunity for a proven Associate Director or premium Senior Consultant or Managing Consultant with Delay Analysis and Forensic Planning experience to further develop their career as a manager, work winner and progress towards becoming a delay expert themselves. One of the key selling points to this role is the variety of projects and disputes that you will be exposed to. The client's brand and reputation help to consistently secure work on some of the largest and high-profile projects and disputes in the UK and Internationally. The suitable candidate would be an experienced Delay Senior Consultant or already working as an Associate Director with delay and forensic planning specialism. You will have responsibility for managing a team of Delay Analysts on a number of complex and concurrent projects and will be ready to progress your career by growing your team, work winning and delivering and progress towards delay expert status. What's in it for you? Impactful Work: Make a difference by helping clients resolve high-stakes disputes and navigate complex challenges. The client in question can offer the opportunity to work on high-value and high-profile domestic and international projects and disputes. Career Advancement: Grow your expertise in a niche area of the construction industry, with opportunities for ongoing professional development. You will be supported by industry-leading Who's Who Legal Experts, offering a crystal clear path to becoming an expert in your own right. Collaborative Culture: Join a team that values collaboration, innovation, and mutual support. Responsibilities and Duties Working as Associate Director of Forensic Planning in the Manchester office, you will be acting in a "number 2" capacity reporting to a recognised delay expert and will have the responsibility to: Manage a team of delay analysts working on several cases. Contribute sections to expert report writing. Eventually work towards writing your own expert reports. Provide specialist delay and forensic advice to external clients. Support provision of specialist expert advice on all alternative dispute resolution subject areas Be able to use previous experience of testifying and related preparatory work to grow your gravitas and reputation to secure further opportunities to testify. Deliver expert delay and forensic planning services in line with client briefs. Able to network and win work and to develop relationships with both construction industry solicitors and influential contacts within construction building and civil engineering contractors. Critically analyse project and major programme performance, identifying root cause of those elements in distress Lead development of a contract and commercial strategy to successfully recover performance of distressed project or major programmes in line with Client outcomes. Critically analyse the strengths and weaknesses of Client claims and/or disputes, providing strategic advice on (i) proceeding; and or (ii) amending the basis of claim. Keeping up with the developments within own technical area of expertise. Provide effective stakeholder management with the Client and at all levels of the supply-chain, chairing meetings with the Client and other advisors as necessary. Happy to coach and train your delay analysis team and encourage their professional progression. Acting as an ambassador championing the Contract Services delivered by the consultancy in the industry. Desired Skills and Experience Around 10+ years of experience within delay, planning and related construction and engineering industry experience. Will have had significant recent exposure to delay related work at both a hands on and managerial level, having recently worked or currently working in a Senior Delay role or equivalent. Significant exposure of managing programmes, using planning software and delay analysis techniques. Strong working knowledge of using common planning software's such as Primavera and Asta PowerProject, TILOS, CEMAR, Excel. Have managed a team of delay analysts working on a number of concurrent cases Experience of contributing sections to expert report writing Have worked towards or are ready to work towards writing your own expert reports. Had experience of providing specialist delay and forensic advice to external clients Ideally have had experience of being appointed as an Expert. Have had extensive experience of delivering expert delay and forensic planning services to satisfied clients. Experience in developing and pursuing claims up or down the supply-chain. Experienced in coaching and training a delay analysis team and encouraging their professional progression. Qualifications/Educational Requirements Degree level education in a construction related field or similar equivalent qualification is desired. MCIArb or FCIArb are seen as advantageous. Relevant MSc in engineering and/ or Construction Law and Disputes LLM is desirable. Employing Company Overview and Profile The hiring company is one of the largest and most reputable consultancies with multiple offices throughout the UK. They provide a variety of advisory services to their clients in relation to claims and contractual issues, formal disputes such as adjudications and expert witness services. They are growing fast and are willing to invest and support candidates with training and professional progression. They can offer excellent career prospects for candidates wanting to dedicate their career to claims and disputes related work. You will receive regular performance and pay reviews and be supported to achieve relevant professional memberships and higher qualifications, such as an MSc in Construction Law. A full client employer profile will be provided to applicants shortlisted for interview. Additional Benefits Package and Incentives Competitive salary up to £115k (DOE) Annual bonus 35 days holiday inclusive of 8 Bank holidays. Pension scheme with the employer matching contributions up to 8% Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) Associate Director - Delay Analysis Sheffield, South Yorkshire - Up to £120k DOE and get a £500-£1000 cash reward forsuccessfulmatches.
Sep 24, 2026
Full time
A new Associate Director Delay job vacancy in the construction sector to join a large multidisciplinary construction consultancy based in their Manchester office (hybrid-working). The client in question can offer the opportunity to work on domestic and international projects and disputes, as well as offering industry leading training & support which will enhance and develop your delay analysis skills. This is an excellent opportunity for a proven Associate Director or premium Senior Consultant or Managing Consultant with Delay Analysis and Forensic Planning experience to further develop their career as a manager, work winner and progress towards becoming a delay expert themselves. One of the key selling points to this role is the variety of projects and disputes that you will be exposed to. The client's brand and reputation help to consistently secure work on some of the largest and high-profile projects and disputes in the UK and Internationally. The suitable candidate would be an experienced Delay Senior Consultant or already working as an Associate Director with delay and forensic planning specialism. You will have responsibility for managing a team of Delay Analysts on a number of complex and concurrent projects and will be ready to progress your career by growing your team, work winning and delivering and progress towards delay expert status. What's in it for you? Impactful Work: Make a difference by helping clients resolve high-stakes disputes and navigate complex challenges. The client in question can offer the opportunity to work on high-value and high-profile domestic and international projects and disputes. Career Advancement: Grow your expertise in a niche area of the construction industry, with opportunities for ongoing professional development. You will be supported by industry-leading Who's Who Legal Experts, offering a crystal clear path to becoming an expert in your own right. Collaborative Culture: Join a team that values collaboration, innovation, and mutual support. Responsibilities and Duties Working as Associate Director of Forensic Planning in the Manchester office, you will be acting in a "number 2" capacity reporting to a recognised delay expert and will have the responsibility to: Manage a team of delay analysts working on several cases. Contribute sections to expert report writing. Eventually work towards writing your own expert reports. Provide specialist delay and forensic advice to external clients. Support provision of specialist expert advice on all alternative dispute resolution subject areas Be able to use previous experience of testifying and related preparatory work to grow your gravitas and reputation to secure further opportunities to testify. Deliver expert delay and forensic planning services in line with client briefs. Able to network and win work and to develop relationships with both construction industry solicitors and influential contacts within construction building and civil engineering contractors. Critically analyse project and major programme performance, identifying root cause of those elements in distress Lead development of a contract and commercial strategy to successfully recover performance of distressed project or major programmes in line with Client outcomes. Critically analyse the strengths and weaknesses of Client claims and/or disputes, providing strategic advice on (i) proceeding; and or (ii) amending the basis of claim. Keeping up with the developments within own technical area of expertise. Provide effective stakeholder management with the Client and at all levels of the supply-chain, chairing meetings with the Client and other advisors as necessary. Happy to coach and train your delay analysis team and encourage their professional progression. Acting as an ambassador championing the Contract Services delivered by the consultancy in the industry. Desired Skills and Experience Around 10+ years of experience within delay, planning and related construction and engineering industry experience. Will have had significant recent exposure to delay related work at both a hands on and managerial level, having recently worked or currently working in a Senior Delay role or equivalent. Significant exposure of managing programmes, using planning software and delay analysis techniques. Strong working knowledge of using common planning software's such as Primavera and Asta PowerProject, TILOS, CEMAR, Excel. Have managed a team of delay analysts working on a number of concurrent cases Experience of contributing sections to expert report writing Have worked towards or are ready to work towards writing your own expert reports. Had experience of providing specialist delay and forensic advice to external clients Ideally have had experience of being appointed as an Expert. Have had extensive experience of delivering expert delay and forensic planning services to satisfied clients. Experience in developing and pursuing claims up or down the supply-chain. Experienced in coaching and training a delay analysis team and encouraging their professional progression. Qualifications/Educational Requirements Degree level education in a construction related field or similar equivalent qualification is desired. MCIArb or FCIArb are seen as advantageous. Relevant MSc in engineering and/ or Construction Law and Disputes LLM is desirable. Employing Company Overview and Profile The hiring company is one of the largest and most reputable consultancies with multiple offices throughout the UK. They provide a variety of advisory services to their clients in relation to claims and contractual issues, formal disputes such as adjudications and expert witness services. They are growing fast and are willing to invest and support candidates with training and professional progression. They can offer excellent career prospects for candidates wanting to dedicate their career to claims and disputes related work. You will receive regular performance and pay reviews and be supported to achieve relevant professional memberships and higher qualifications, such as an MSc in Construction Law. A full client employer profile will be provided to applicants shortlisted for interview. Additional Benefits Package and Incentives Competitive salary up to £115k (DOE) Annual bonus 35 days holiday inclusive of 8 Bank holidays. Pension scheme with the employer matching contributions up to 8% Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) Associate Director - Delay Analysis Sheffield, South Yorkshire - Up to £120k DOE and get a £500-£1000 cash reward forsuccessfulmatches.
Portfolio Director - Exhibitions Hybrid: Herne Hill, 3 days in the office Reporting to: Managing Director, MA Exhibitions Direct reports: 5 Contract: Permanent, full-time At Mark Allen, we create specialist content, events, data and insight for professional communities across sectors that matter. As Portfolio Director, you will be responsible for accelerating commercial growth and performance across an established seven-event portfolio generating £7m turnover. This is a senior leadership role with clear accountability for portfolio strategy, revenue, new product development and commercial performance. The role has been created to give the division dedicated senior leadership and the commercial focus needed for its next stage of growth. A central priority is identifying, developing and successfully launching new exhibitions and products, alongside growing and strengthening the existing portfolio. You will lead senior commercial people, work closely with marketing and operations, and make clear, evidence-based decisions on where to invest, where to evolve and where to stop. This role requires a leader who can combine strategic portfolio ownership with strong commercial execution, creating sustainable growth from established exhibitions while building the next generation of products. Commercial Growth and Portfolio Strategy Own the division's strategy and commercial performance, with accountability for revenue and gross profit growth. Develop long-term growth plans across existing exhibitions, new launches, brands and people. Create the annual business plan and budget using robust market, customer and competitor analysis. Make clear decisions on where to invest, evolve, accelerate or stop, based on evidence and commercial return. Identify opportunities to grow organically through existing products and new propositions. New Exhibition and Product Development Lead the identification and development of new exhibition opportunities within relevant markets. Build robust commercial cases for new launches, including audience need, competitor position, revenue potential, cost and route to market. Take new exhibitions from concept to launch, setting clear milestones, ownership and commercial targets. Test propositions with customers and market stakeholders, adapting quickly where evidence requires it. Establish post-launch growth plans and hold teams accountable for delivering against them. Sales Leadership and Performance Lead 5 senior commercial direct reports and create a high-performance, accountable sales culture. Set ambitious sales goals and work with leaders to deliver monthly, event and rebooking targets. Use pipelines, KPIs, and trading data to assess performance, improve sales effectiveness, and intervene early when results are off track. Coach senior commercial leaders, raise standards and address underperformance clearly and constructively. Market and Customer Leadership Act as a senior figurehead for MA Exhibitions within the markets served by the division. Build strong relationships with customers, associations, partners and key stakeholders. Ensure each exhibition has clear market positioning, a strong customer proposition and a plan to improve customer satisfaction. Must-haves 10+ years' experience in the exhibition industry, including senior leadership responsibility. Proven responsibility for multiple exhibitions or brands and significant commercial or P&L outcomes. A demonstrable track record of personally launching new exhibitions and taking them from concept to commercial delivery. Evidence of delivering revenue and gross profit growth across an established portfolio. Strong experience leading senior sales and commercial people, raising performance and addressing underperformance. Strong business planning, budgeting, forecasting and KPI management capability. The gravitas to build and influence senior industry and stakeholder relationships. A commercial growth leader with deep exhibition industry experience. A proven record of taking new exhibitions from concept through to successful launch. Comfortable owning a significant multi-event portfolio and making clear investment decisions. A strong sales leader who can raise performance and address underperformance directly. Strategic enough to shape the portfolio, but practical and close enough to the market to deliver. Our values translated in this role Mark Allen Group is a values-led business. We are looking for a Portfolio Director who delivers ambitious commercial growth in a way that reflects our values: Passionate - Brings pace, ownership and commercial ambition to driving portfolio growth Creative - Spots market opportunities, challenges established approaches and turns strong ideas into viable new exhibitions and products. Nurturing - Develops commercial leaders, raises standards and builds capability, confidence and accountability across the team. Fair - Makes balanced, transparent decisions, sets clear expectations and addresses performance consistently and constructively. What this looks like in practice Own the growth plan for a significant established portfolio and stay personally accountable for results. Use market and customer insight to identify opportunities and make clear investment decisions. Turn credible ideas into new exhibition launches with disciplined commercial cases, milestones and targets. Set clear expectations across senior sales leaders, use data to manage performance and address underperformance early. Develop commercial leaders by giving direction, honest feedback and meaningful ownership. Balance pace and ambition with transparent decisions, customer value and long-term portfolio health. Why join Mark Allen Group? Take ownership of an established portfolio generating £7m turnover, with a clear mandate to accelerate growth. Shape and launch the next generation of exhibitions and products, with real autonomy and accountability. Lead experienced commercial people and influence the future direction of a significant part of MA Exhibitions. Be part of a specialist media and events business with strong, trusted brands and long-term ambition. For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long-term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future. We offer: Hybrid working. Real ownership in your role. Development through hands-on learning, mentoring and internal progression. Company benefits. Exposure to specialist markets and loyal professional audiences. A culture shaped by our values.
Sep 24, 2026
Full time
Portfolio Director - Exhibitions Hybrid: Herne Hill, 3 days in the office Reporting to: Managing Director, MA Exhibitions Direct reports: 5 Contract: Permanent, full-time At Mark Allen, we create specialist content, events, data and insight for professional communities across sectors that matter. As Portfolio Director, you will be responsible for accelerating commercial growth and performance across an established seven-event portfolio generating £7m turnover. This is a senior leadership role with clear accountability for portfolio strategy, revenue, new product development and commercial performance. The role has been created to give the division dedicated senior leadership and the commercial focus needed for its next stage of growth. A central priority is identifying, developing and successfully launching new exhibitions and products, alongside growing and strengthening the existing portfolio. You will lead senior commercial people, work closely with marketing and operations, and make clear, evidence-based decisions on where to invest, where to evolve and where to stop. This role requires a leader who can combine strategic portfolio ownership with strong commercial execution, creating sustainable growth from established exhibitions while building the next generation of products. Commercial Growth and Portfolio Strategy Own the division's strategy and commercial performance, with accountability for revenue and gross profit growth. Develop long-term growth plans across existing exhibitions, new launches, brands and people. Create the annual business plan and budget using robust market, customer and competitor analysis. Make clear decisions on where to invest, evolve, accelerate or stop, based on evidence and commercial return. Identify opportunities to grow organically through existing products and new propositions. New Exhibition and Product Development Lead the identification and development of new exhibition opportunities within relevant markets. Build robust commercial cases for new launches, including audience need, competitor position, revenue potential, cost and route to market. Take new exhibitions from concept to launch, setting clear milestones, ownership and commercial targets. Test propositions with customers and market stakeholders, adapting quickly where evidence requires it. Establish post-launch growth plans and hold teams accountable for delivering against them. Sales Leadership and Performance Lead 5 senior commercial direct reports and create a high-performance, accountable sales culture. Set ambitious sales goals and work with leaders to deliver monthly, event and rebooking targets. Use pipelines, KPIs, and trading data to assess performance, improve sales effectiveness, and intervene early when results are off track. Coach senior commercial leaders, raise standards and address underperformance clearly and constructively. Market and Customer Leadership Act as a senior figurehead for MA Exhibitions within the markets served by the division. Build strong relationships with customers, associations, partners and key stakeholders. Ensure each exhibition has clear market positioning, a strong customer proposition and a plan to improve customer satisfaction. Must-haves 10+ years' experience in the exhibition industry, including senior leadership responsibility. Proven responsibility for multiple exhibitions or brands and significant commercial or P&L outcomes. A demonstrable track record of personally launching new exhibitions and taking them from concept to commercial delivery. Evidence of delivering revenue and gross profit growth across an established portfolio. Strong experience leading senior sales and commercial people, raising performance and addressing underperformance. Strong business planning, budgeting, forecasting and KPI management capability. The gravitas to build and influence senior industry and stakeholder relationships. A commercial growth leader with deep exhibition industry experience. A proven record of taking new exhibitions from concept through to successful launch. Comfortable owning a significant multi-event portfolio and making clear investment decisions. A strong sales leader who can raise performance and address underperformance directly. Strategic enough to shape the portfolio, but practical and close enough to the market to deliver. Our values translated in this role Mark Allen Group is a values-led business. We are looking for a Portfolio Director who delivers ambitious commercial growth in a way that reflects our values: Passionate - Brings pace, ownership and commercial ambition to driving portfolio growth Creative - Spots market opportunities, challenges established approaches and turns strong ideas into viable new exhibitions and products. Nurturing - Develops commercial leaders, raises standards and builds capability, confidence and accountability across the team. Fair - Makes balanced, transparent decisions, sets clear expectations and addresses performance consistently and constructively. What this looks like in practice Own the growth plan for a significant established portfolio and stay personally accountable for results. Use market and customer insight to identify opportunities and make clear investment decisions. Turn credible ideas into new exhibition launches with disciplined commercial cases, milestones and targets. Set clear expectations across senior sales leaders, use data to manage performance and address underperformance early. Develop commercial leaders by giving direction, honest feedback and meaningful ownership. Balance pace and ambition with transparent decisions, customer value and long-term portfolio health. Why join Mark Allen Group? Take ownership of an established portfolio generating £7m turnover, with a clear mandate to accelerate growth. Shape and launch the next generation of exhibitions and products, with real autonomy and accountability. Lead experienced commercial people and influence the future direction of a significant part of MA Exhibitions. Be part of a specialist media and events business with strong, trusted brands and long-term ambition. For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long-term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future. We offer: Hybrid working. Real ownership in your role. Development through hands-on learning, mentoring and internal progression. Company benefits. Exposure to specialist markets and loyal professional audiences. A culture shaped by our values.
Join a dynamic team at the forefront of credit risk management in the Commercial & Investment Bank. As a Vice President in the Diversified Industries Corporates Team, you will work with a broad spectrum of clients across key sectors, including Automotive, Capital Goods, Aerospace & Defence, Business Services, Airlines, and Transportation. This is your opportunity to shape impactful credit solutions and build strong relationships with senior stakeholders. Make a difference by balancing commercial acumen with sound risk management. Take your career to the next level in a collaborative and growth-focused environment. As a Vice President in the Diversified Industries Corporates Team within Wholesale Credit Risk EMEA team, you will play a key role in supporting clients for the Commercial & Investment Bank. You will cover Leveraged and Investment Grade clients across multiple sectors. You help us deliver robust credit solutions while fostering team knowledge and development. Together, we drive sound risk management and commercial outcomes. Job responsibilities Negotiate and develop recommendations for new transaction approvals across a variety of products, including secured and unsecured loans, derivatives, trade, and treasury products Lead due diligence and credit analysis to assess counterparty creditworthiness and recommend appropriate structure, risk appetite, and grading Lead structuring and documentation negotiations for Investment Grade and Leveraged facilities, derivatives, and other products Commit to personal development and foster team knowledge by coaching and training Analysts and Associates on technical and professional skills Manage ongoing credit risk portfolio, including monitoring credit ratings, sector trends, and client performance Balance a commercial and solution-driven mindset with a strong risks and controls approach to the Firm's balance sheet Develop and maintain close working relationships at senior levels with stakeholders across the Commercial & Investment Bank, including Coverage/Corporate Bank, product specialists, Markets, Capital Markets, and M&A Understand and apply the Firm's risk management policies and interact with stakeholders, including Regulators and Auditors Required qualifications, capabilities, and skills Sound credit skills and judgment, with a proactive and flexible approach to coordinating and leading credit processes as well as identifying key risks and appropriate mitigants. Good interpersonal and communication skills. Be able to establish credibility and trust with internal business and risk stakeholders. Demonstrate working knowledge of transaction structures, documentation and banking products sufficient to lead the execution of new deals and portfolio workstreams. Ability to be a self-starter while being able to work effectively in a team environment. Significant experience in a comparable environment. Preferred qualifications, capabilities, and skills Experience in Sponsor deal financings or expertise in relevant Industrial sectors is beneficial but not essential. Experience leading loan documentation negotiations and core corporate derivative documentation (Investment Grade, non-Investment Grade, Sponsor type) Experience in Sponsor deal financings or expertise in relevant industrial sectors
Sep 24, 2026
Full time
Join a dynamic team at the forefront of credit risk management in the Commercial & Investment Bank. As a Vice President in the Diversified Industries Corporates Team, you will work with a broad spectrum of clients across key sectors, including Automotive, Capital Goods, Aerospace & Defence, Business Services, Airlines, and Transportation. This is your opportunity to shape impactful credit solutions and build strong relationships with senior stakeholders. Make a difference by balancing commercial acumen with sound risk management. Take your career to the next level in a collaborative and growth-focused environment. As a Vice President in the Diversified Industries Corporates Team within Wholesale Credit Risk EMEA team, you will play a key role in supporting clients for the Commercial & Investment Bank. You will cover Leveraged and Investment Grade clients across multiple sectors. You help us deliver robust credit solutions while fostering team knowledge and development. Together, we drive sound risk management and commercial outcomes. Job responsibilities Negotiate and develop recommendations for new transaction approvals across a variety of products, including secured and unsecured loans, derivatives, trade, and treasury products Lead due diligence and credit analysis to assess counterparty creditworthiness and recommend appropriate structure, risk appetite, and grading Lead structuring and documentation negotiations for Investment Grade and Leveraged facilities, derivatives, and other products Commit to personal development and foster team knowledge by coaching and training Analysts and Associates on technical and professional skills Manage ongoing credit risk portfolio, including monitoring credit ratings, sector trends, and client performance Balance a commercial and solution-driven mindset with a strong risks and controls approach to the Firm's balance sheet Develop and maintain close working relationships at senior levels with stakeholders across the Commercial & Investment Bank, including Coverage/Corporate Bank, product specialists, Markets, Capital Markets, and M&A Understand and apply the Firm's risk management policies and interact with stakeholders, including Regulators and Auditors Required qualifications, capabilities, and skills Sound credit skills and judgment, with a proactive and flexible approach to coordinating and leading credit processes as well as identifying key risks and appropriate mitigants. Good interpersonal and communication skills. Be able to establish credibility and trust with internal business and risk stakeholders. Demonstrate working knowledge of transaction structures, documentation and banking products sufficient to lead the execution of new deals and portfolio workstreams. Ability to be a self-starter while being able to work effectively in a team environment. Significant experience in a comparable environment. Preferred qualifications, capabilities, and skills Experience in Sponsor deal financings or expertise in relevant Industrial sectors is beneficial but not essential. Experience leading loan documentation negotiations and core corporate derivative documentation (Investment Grade, non-Investment Grade, Sponsor type) Experience in Sponsor deal financings or expertise in relevant industrial sectors
Windsor Director of Customer Operations at The Crown Estate Purpose of Role A significant senior leadership opportunity to shape, lead and deliver the current and future customer-facing businesses across the Windsor Estate and wider Rural portfolio, including Windsor Great Park, the Savill Garden, the Savill Building Visitor Centre, Virginia Water, Windsor Adventure Play and the Windsor Farm Shop. The Windsor Estate is internationally recognised for its ecology and history, but it also attracts over 5m visitors per annum and is recognised by ALVA as the most visited outdoor destination in the UK. The recent development of Adventure Play won an International THEA Award for outstanding achievement. The role is responsible for bringing these offers together as a coherent, high-quality portfolio, ensuring consistently excellent service, presentation and customer care while protecting and enhancing the environmental and historic character of each location. Working as part of the Windsor, Rural & Coastal senior leadership team, the Director of Customer Operations will lead the customer strategy for the portfolio, strengthening the visitor, retail and hospitality offer, improving operational effectiveness and supporting sustainable revenue growth from existing and future audiences. The role will balance stewardship, customer experience and commercial performance in line with The Crown Estate's purpose of creating lasting and shared prosperity for the nation. Context of Opportunity / Main Accountabilities The Windsor Estate is a complex, multi-site customer environment with a distinctive mix of visitor destinations, retail, hospitality, leisure and heritage-led experiences. This role will provide strategic vision and operational leadership across those businesses, ensuring each location contributes to a compelling, consistent and commercially effective customer offer. Key accountabilities include: Leading the development and delivery of the customer strategy across the Windsor Estate, aligning business planning, operating models and investment priorities with wider organisational ambitions. Developing distinctive visitor, retail and hospitality experiences that reflect the environmental and historic character of the Windsor Estate while maintaining high standards of service, presentation and customer care. Identifying and progressing opportunities to enhance the customer offer, improve performance and support long-term revenue growth through existing audiences, new audiences, future developments and acquisitions. Holding accountability for commercial and operational performance, including P&L, budgets, forecasting, capital planning and delivery against agreed targets. Preparing clear, evidence-led business cases for new initiatives, investment proposals and change programmes. Leading, coaching and developing a capable, engaged and accountable team across a complex operating environment. Working collaboratively with colleagues across Estate Management, Sustainability, Marketing, Development and other specialist teams to enable joined-up delivery. Building effective relationships with contractors, suppliers, partners and stakeholders, ensuring standards, contractual obligations and commercial outcomes are met. Ensuring operations are delivered safely, responsibly and in line with relevant legislation, standards and The Crown Estate requirements. Promoting an inclusive, professional and high-performing culture that can evolve in line with changing customer expectations and strategic priorities. Most Important Skills Based Requirements We are looking for someone with: Significant experience providing strategic and operational leadership in a multi-site, customer-facing business, ideally within visitor attractions, heritage, destination retail, hospitality or another premium experience-led environment. Outstanding commercial and financial acumen, with experience managing budgets, P&L performance, capital planning, people planning and business performance against agreed targets. Experience shaping and delivering customer strategies, business plans and change programmes that improve performance and strengthen the customer offer. A track record of growing revenue through improved customer experience, stronger conversion, new propositions or new sources of income. Experience developing premium visitor, retail or hospitality experiences with consistently high standards of service, presentation and brand alignment. The ability to balance stewardship, customer experience and commercial performance within a purpose-led organisation. Proven leadership capability, including coaching, developing and motivating teams, creating clarity and building a culture of accountability and continuous improvement. Strong stakeholder management and influencing skills, including the ability to work across functions, manage upwards and present considered recommendations at senior level. Sound judgement, resilience and diplomacy, with the ability to operate effectively in a complex, fast-moving and high-profile environment. Strong analytical and business planning skills, with the ability to turn insight, data and performance reporting into practical action. A collaborative, inclusive and values-led leadership style, with a commitment to creating long-term value for customers, communities, the environment and the business. Our Offering / benefits: As well as a competitive salary, pension and performance relatedbonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End,to private healthcare; life andcritical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly,enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly, or at
Sep 24, 2026
Full time
Windsor Director of Customer Operations at The Crown Estate Purpose of Role A significant senior leadership opportunity to shape, lead and deliver the current and future customer-facing businesses across the Windsor Estate and wider Rural portfolio, including Windsor Great Park, the Savill Garden, the Savill Building Visitor Centre, Virginia Water, Windsor Adventure Play and the Windsor Farm Shop. The Windsor Estate is internationally recognised for its ecology and history, but it also attracts over 5m visitors per annum and is recognised by ALVA as the most visited outdoor destination in the UK. The recent development of Adventure Play won an International THEA Award for outstanding achievement. The role is responsible for bringing these offers together as a coherent, high-quality portfolio, ensuring consistently excellent service, presentation and customer care while protecting and enhancing the environmental and historic character of each location. Working as part of the Windsor, Rural & Coastal senior leadership team, the Director of Customer Operations will lead the customer strategy for the portfolio, strengthening the visitor, retail and hospitality offer, improving operational effectiveness and supporting sustainable revenue growth from existing and future audiences. The role will balance stewardship, customer experience and commercial performance in line with The Crown Estate's purpose of creating lasting and shared prosperity for the nation. Context of Opportunity / Main Accountabilities The Windsor Estate is a complex, multi-site customer environment with a distinctive mix of visitor destinations, retail, hospitality, leisure and heritage-led experiences. This role will provide strategic vision and operational leadership across those businesses, ensuring each location contributes to a compelling, consistent and commercially effective customer offer. Key accountabilities include: Leading the development and delivery of the customer strategy across the Windsor Estate, aligning business planning, operating models and investment priorities with wider organisational ambitions. Developing distinctive visitor, retail and hospitality experiences that reflect the environmental and historic character of the Windsor Estate while maintaining high standards of service, presentation and customer care. Identifying and progressing opportunities to enhance the customer offer, improve performance and support long-term revenue growth through existing audiences, new audiences, future developments and acquisitions. Holding accountability for commercial and operational performance, including P&L, budgets, forecasting, capital planning and delivery against agreed targets. Preparing clear, evidence-led business cases for new initiatives, investment proposals and change programmes. Leading, coaching and developing a capable, engaged and accountable team across a complex operating environment. Working collaboratively with colleagues across Estate Management, Sustainability, Marketing, Development and other specialist teams to enable joined-up delivery. Building effective relationships with contractors, suppliers, partners and stakeholders, ensuring standards, contractual obligations and commercial outcomes are met. Ensuring operations are delivered safely, responsibly and in line with relevant legislation, standards and The Crown Estate requirements. Promoting an inclusive, professional and high-performing culture that can evolve in line with changing customer expectations and strategic priorities. Most Important Skills Based Requirements We are looking for someone with: Significant experience providing strategic and operational leadership in a multi-site, customer-facing business, ideally within visitor attractions, heritage, destination retail, hospitality or another premium experience-led environment. Outstanding commercial and financial acumen, with experience managing budgets, P&L performance, capital planning, people planning and business performance against agreed targets. Experience shaping and delivering customer strategies, business plans and change programmes that improve performance and strengthen the customer offer. A track record of growing revenue through improved customer experience, stronger conversion, new propositions or new sources of income. Experience developing premium visitor, retail or hospitality experiences with consistently high standards of service, presentation and brand alignment. The ability to balance stewardship, customer experience and commercial performance within a purpose-led organisation. Proven leadership capability, including coaching, developing and motivating teams, creating clarity and building a culture of accountability and continuous improvement. Strong stakeholder management and influencing skills, including the ability to work across functions, manage upwards and present considered recommendations at senior level. Sound judgement, resilience and diplomacy, with the ability to operate effectively in a complex, fast-moving and high-profile environment. Strong analytical and business planning skills, with the ability to turn insight, data and performance reporting into practical action. A collaborative, inclusive and values-led leadership style, with a commitment to creating long-term value for customers, communities, the environment and the business. Our Offering / benefits: As well as a competitive salary, pension and performance relatedbonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End,to private healthcare; life andcritical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly,enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly, or at
Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Director - Tax Energy, London/Manchester/Edinburgh Location: London Other locations: Anywhere in Country Date: 18 Aug 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Director - Energy - International Tax (Open to Flexible Working) The Opportunity We have an exciting opportunity to join our International Tax and Transaction Services (ITTS) practice as a Director within our market-leading Energy team. You will play a key leadership role in one of the firm's most strategically important sectors, advising some of the world's largest energy companies, infrastructure investors, and private equity funds on complex international tax matters, cross-border transactions and transformational projects. The Energy sector is undergoing unprecedented change, with the energy transition creating significant opportunities across traditional energy, renewables, infrastructure and emerging technologies. As a Director, you will help clients navigate these challenges while driving growth and innovation within our Energy practice. Working alongside highly regarded Partners and an exceptional team of international tax professionals, you will be responsible for shaping client relationships, originating new opportunities and delivering market-leading advice on some of the highest-profile transactions in the sector. Your Key Responsibilities Lead and expand strategic relationships with key Energy sector clients, acting as a trusted adviser to senior management, tax directors, investment committees and wider stakeholder groups. Drive business development and revenue growth through originating, converting and delivering significant international tax and transaction opportunities. Develop and execute market initiatives that strengthen EY's position as a leading adviser within the Energy sector. Lead complex cross-border advisory engagements, ensuring technical excellence while maintaining a pragmatic and commercial approach. Collaborate across service lines, sectors and geographies to identify and deliver integrated solutions to clients. Take ownership of engagement economics, profitability and risk management across a portfolio of clients. Support the development and execution of the Energy ITTS growth strategy, contributing to broader market and practice leadership initiatives. Build and maintain an extensive internal and external network, enhancing EY's profile through thought leadership, industry participation and market presence. Act as a role model and mentor, developing high-performing teams and supporting the progression of future leaders within the practice. Sponsor and champion innovation, technology adoption and transformation initiatives across the business. Skills and Attributes for Success Strong commercial mindset with a proven track record of developing and growing client relationships. Demonstrable success in originating, converting and delivering significant advisory opportunities. Deep technical expertise across UK and international corporate tax matters. Strong understanding of international tax issues affecting Energy, Infrastructure and Renewables businesses. Established market credibility with the ability to influence senior client stakeholders. Exceptional client relationship management and stakeholder engagement skills. Experience leading large, complex, multi-jurisdictional engagements. Strong leadership capabilities, including developing teams and fostering an inclusive, high-performance culture. Strategic thinker with the ability to identify emerging market trends and convert these into client opportunities. Excellent communication, negotiation and presentation skills. Ability to manage significant engagement portfolios and deliver strong financial performance. To Qualify for the Role You Must Have ACA / CA / ACCA / CTA qualification, Tax Inspector with full Technical Training Course, or relevant Law qualification. Strong international and UK corporate tax experience gained within a professional services firm, industry or legal environment. Significant experience advising multinational businesses and investors on international tax matters and transactions. Proven business development and client origination track record. Experience leading large client accounts and managing senior stakeholder relationships. Deep understanding of the Energy sector, including traditional energy, renewables, infrastructure or wider energy transition markets. Experience managing and developing high-performing teams. Ideally, You'll Also Have An established profile within the Energy market, with a demonstrable external network. A track record of publishing thought leadership, speaking at industry events or representing your organisation in the market. Experience leading multidisciplinary teams across multiple jurisdictions. What We Look For We are looking for exceptional leaders who combine technical excellence with commercial acumen and a passion for building long-term client relationships. You'll be energised by creating growth opportunities, mentoring future talent and helping shape the future direction of our Energy International Tax practice. Successful candidates will demonstrate the ability to operate as a trusted business adviser, influencing senior stakeholders while driving both client success and the continued growth of the practice. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor LinkedIn
Sep 24, 2026
Full time
Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Director - Tax Energy, London/Manchester/Edinburgh Location: London Other locations: Anywhere in Country Date: 18 Aug 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Director - Energy - International Tax (Open to Flexible Working) The Opportunity We have an exciting opportunity to join our International Tax and Transaction Services (ITTS) practice as a Director within our market-leading Energy team. You will play a key leadership role in one of the firm's most strategically important sectors, advising some of the world's largest energy companies, infrastructure investors, and private equity funds on complex international tax matters, cross-border transactions and transformational projects. The Energy sector is undergoing unprecedented change, with the energy transition creating significant opportunities across traditional energy, renewables, infrastructure and emerging technologies. As a Director, you will help clients navigate these challenges while driving growth and innovation within our Energy practice. Working alongside highly regarded Partners and an exceptional team of international tax professionals, you will be responsible for shaping client relationships, originating new opportunities and delivering market-leading advice on some of the highest-profile transactions in the sector. Your Key Responsibilities Lead and expand strategic relationships with key Energy sector clients, acting as a trusted adviser to senior management, tax directors, investment committees and wider stakeholder groups. Drive business development and revenue growth through originating, converting and delivering significant international tax and transaction opportunities. Develop and execute market initiatives that strengthen EY's position as a leading adviser within the Energy sector. Lead complex cross-border advisory engagements, ensuring technical excellence while maintaining a pragmatic and commercial approach. Collaborate across service lines, sectors and geographies to identify and deliver integrated solutions to clients. Take ownership of engagement economics, profitability and risk management across a portfolio of clients. Support the development and execution of the Energy ITTS growth strategy, contributing to broader market and practice leadership initiatives. Build and maintain an extensive internal and external network, enhancing EY's profile through thought leadership, industry participation and market presence. Act as a role model and mentor, developing high-performing teams and supporting the progression of future leaders within the practice. Sponsor and champion innovation, technology adoption and transformation initiatives across the business. Skills and Attributes for Success Strong commercial mindset with a proven track record of developing and growing client relationships. Demonstrable success in originating, converting and delivering significant advisory opportunities. Deep technical expertise across UK and international corporate tax matters. Strong understanding of international tax issues affecting Energy, Infrastructure and Renewables businesses. Established market credibility with the ability to influence senior client stakeholders. Exceptional client relationship management and stakeholder engagement skills. Experience leading large, complex, multi-jurisdictional engagements. Strong leadership capabilities, including developing teams and fostering an inclusive, high-performance culture. Strategic thinker with the ability to identify emerging market trends and convert these into client opportunities. Excellent communication, negotiation and presentation skills. Ability to manage significant engagement portfolios and deliver strong financial performance. To Qualify for the Role You Must Have ACA / CA / ACCA / CTA qualification, Tax Inspector with full Technical Training Course, or relevant Law qualification. Strong international and UK corporate tax experience gained within a professional services firm, industry or legal environment. Significant experience advising multinational businesses and investors on international tax matters and transactions. Proven business development and client origination track record. Experience leading large client accounts and managing senior stakeholder relationships. Deep understanding of the Energy sector, including traditional energy, renewables, infrastructure or wider energy transition markets. Experience managing and developing high-performing teams. Ideally, You'll Also Have An established profile within the Energy market, with a demonstrable external network. A track record of publishing thought leadership, speaking at industry events or representing your organisation in the market. Experience leading multidisciplinary teams across multiple jurisdictions. What We Look For We are looking for exceptional leaders who combine technical excellence with commercial acumen and a passion for building long-term client relationships. You'll be energised by creating growth opportunities, mentoring future talent and helping shape the future direction of our Energy International Tax practice. Successful candidates will demonstrate the ability to operate as a trusted business adviser, influencing senior stakeholders while driving both client success and the continued growth of the practice. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor LinkedIn
About AnywhereNow Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI-driven insights. Our commitment to innovation, customer focus, and accountability drives our success. Our portfolio includes Dialogue Cloud, Deepdesk (AI Agent Assist), and Tendfor, delivering cutting-edge capabilities across Microsoft Teams environments and enterprise CX platforms. Position Summary The Commercial Operations Director owns the commercial engine of the post-sale customer lifecycle, renewals, pricing, deal desk, invoicing, and order-to-cash for AnywhereNow's SaaS portfolio. You'll protect and grow contract value, safeguard margin, and convert earned revenue into cash, combining commercial leadership, negotiation strength, and operational rigour. You'll lead the renewals and revenue-operations function and personally manage and negotiate the most difficult, complex, and at-risk renewals, working across Customer Success, Sales, Finance, and Legal to secure timely, profitable outcomes and a frictionless billing experience for customers. The role is deliberately designed to balance effectiveness, efficiency, and cost across the commercial operation. Key Responsibilities Renewals Management & Negotiation Own the end-to-end renewals process, forecasting, pipeline, administration, and on-time execution across the customer base Personally lead and negotiate difficult, complex, high-value, and at-risk renewals, including multi-year, escalated, and competitively contested deals Develop renewal playbooks, negotiation strategies, concession frameworks, and save plays to de-risk and retain at-risk accounts Partner with Customer Success and Sales to surface renewal risk early and maximise gross and net revenue retention Pricing, Deal Desk & Commercial Governance Own pricing execution, discount governance, and the deal desk for non-standard and complex commercial terms Review and approve quotes, price uplifts, and contract terms to protect unit economics and gross margin Maintain price books, packaging, and approval matrices, and ensure compliance with commercial policy Provide commercial modelling and deal guidance on high-stakes negotiations Billing, Invoicing & Order-to-Cash Own accurate, on-time sales invoicing and the full order-to-cash cycle Drive billing accuracy, revenue-recognition alignment with Finance, and clean contract-to-invoice hand-offs Reduce Days Sales Outstanding (DSO) and accelerate cash collection in partnership with Finance Resolve billing and pricing queries quickly to protect the customer experience Revenue Processes, Systems & Data Establish a single source of truth for renewals, contract, and commercial data Deliver renewal, retention, pricing, and cash forecasts and reporting to leadership Continuously improve process efficiency, cycle times, and cost-to-serve Retention & Cross-functional Alignment Translate customer sentiment and account-health signals into proactive renewal and pricing action Align Sales (hand-offs, expansion), Customer Success (adoption, advocacy), Finance (rev-rec, DSO), and Legal (terms) around commercial outcomes Feed pricing, churn, and win/loss insight back into commercial and product strategy Team Leadership & Operational Excellence Lead, coach, and scale the Commercial Operations and renewals team Establish and own KPIs (renewal rate, GRR / NRR, DSO, invoice accuracy, and cycle time) Instil a disciplined, data-driven operating rhythm balanced for effectiveness, efficiency, and cost Escalate only the largest strategic renewals to the COO with a clear recommendation Core Competencies Negotiation & Renewals Expertise Proven ability to manage and negotiate difficult, complex, and at-risk renewals, consistently delivering profitable outcomes. Skilled in objection handling, concession strategy, and multi-stakeholder negotiations in high-pressure environments. Strong track record of protecting and expanding contract value throughout the renewal lifecycle. Commercial & Financial Acumen Strong understanding of key SaaS metrics, including ARR, GRR, NRR, churn, DSO, cost-to-serve, and gross margin. Expertise in pricing strategy, packaging, discounting, and deal economics. Ability to assess commercial decisions and clearly articulate their financial impact. Revenue Operations & Systems Deep understanding of quote-to-cash and order-to-cash processes. Proficient in CRM, CPQ, billing, subscription management, and renewals platforms. Focused on process optimisation, automation, data integrity, and operational efficiency. Customer-Centric Retention Mindset Balances commercial objectives with customer experience and long-term retention goals. Leverages customer health indicators and voice-of-customer insights to drive proactive commercial action. Champions a seamless billing and renewal experience as a core business objective. Data-Driven Decision Making Uses forecasting, analytics, and reporting to inform renewal strategies, pricing decisions, and cash-flow optimisation. Comfortable with commercial modelling, business cases, and scenario analysis. Stakeholder Management & Influencing Skills Communicates effectively with executive, commercial, finance, legal, and customer-facing stakeholders. Builds alignment across Sales, Customer Success, Finance, and Legal to achieve shared commercial outcomes. Confident and credible presence in customer-facing negotiations and strategic discussions. Leadership & Execution Proven experience leading commercial operations, revenue operations, or renewals teams. Demonstrates a strong delivery mindset with accountability for revenue growth and cash performance. Equally comfortable operating at both strategic and hands-on execution levels. Experience & Profile 8+ years in commercial operations, revenue operations, renewals, or senior account management within SaaS Demonstrable, hands-on track record negotiating difficult, high-value, and complex renewals and commercial terms Experience owning renewals, pricing / deal desk, and/or order-to-cash at scale Strong systems fluency (CRM, CPQ, billing / subscription platforms) and commercial modelling Experience leading and scaling teams in a mid-size ( €40m ARR) SaaS environment Commercially astute, numerate, and customer-oriented, with excellent negotiation and stakeholder skills Success Indicators (First 12-24 Months) Renewal rate and gross / net revenue retention improved and predictable Difficult and at-risk renewals consistently secured or improved through structured negotiation Pricing and discount governance embedded, with margin protected on non-standard deals DSO reduced, and invoicing accuracy and timeliness improved Quote-to-cash automated, with commercial data trusted as a single source of truth A high-performing Commercial Operations function balanced for effectiveness, efficiency, and cost Information Security Responsibilities All employees are responsible for supporting and maintaining the organisation's information security standards. This includes: Adhering to all applicable information security policies, procedures, and guidelines at all times Protecting company, customer, and partner data from unauthorised access, disclosure, alteration, or loss Using company systems, devices, and networks in a secure and compliant manner Promptly reporting any suspected or actual security incidents, breaches, or vulnerabilities to the appropriate team Completing mandatory information security and data protection training as required Ensuring that confidential information is handled and stored securely in line with company policies and legal requirements Failure to comply with information security responsibilities may result in disciplinary action
Sep 24, 2026
Full time
About AnywhereNow Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI-driven insights. Our commitment to innovation, customer focus, and accountability drives our success. Our portfolio includes Dialogue Cloud, Deepdesk (AI Agent Assist), and Tendfor, delivering cutting-edge capabilities across Microsoft Teams environments and enterprise CX platforms. Position Summary The Commercial Operations Director owns the commercial engine of the post-sale customer lifecycle, renewals, pricing, deal desk, invoicing, and order-to-cash for AnywhereNow's SaaS portfolio. You'll protect and grow contract value, safeguard margin, and convert earned revenue into cash, combining commercial leadership, negotiation strength, and operational rigour. You'll lead the renewals and revenue-operations function and personally manage and negotiate the most difficult, complex, and at-risk renewals, working across Customer Success, Sales, Finance, and Legal to secure timely, profitable outcomes and a frictionless billing experience for customers. The role is deliberately designed to balance effectiveness, efficiency, and cost across the commercial operation. Key Responsibilities Renewals Management & Negotiation Own the end-to-end renewals process, forecasting, pipeline, administration, and on-time execution across the customer base Personally lead and negotiate difficult, complex, high-value, and at-risk renewals, including multi-year, escalated, and competitively contested deals Develop renewal playbooks, negotiation strategies, concession frameworks, and save plays to de-risk and retain at-risk accounts Partner with Customer Success and Sales to surface renewal risk early and maximise gross and net revenue retention Pricing, Deal Desk & Commercial Governance Own pricing execution, discount governance, and the deal desk for non-standard and complex commercial terms Review and approve quotes, price uplifts, and contract terms to protect unit economics and gross margin Maintain price books, packaging, and approval matrices, and ensure compliance with commercial policy Provide commercial modelling and deal guidance on high-stakes negotiations Billing, Invoicing & Order-to-Cash Own accurate, on-time sales invoicing and the full order-to-cash cycle Drive billing accuracy, revenue-recognition alignment with Finance, and clean contract-to-invoice hand-offs Reduce Days Sales Outstanding (DSO) and accelerate cash collection in partnership with Finance Resolve billing and pricing queries quickly to protect the customer experience Revenue Processes, Systems & Data Establish a single source of truth for renewals, contract, and commercial data Deliver renewal, retention, pricing, and cash forecasts and reporting to leadership Continuously improve process efficiency, cycle times, and cost-to-serve Retention & Cross-functional Alignment Translate customer sentiment and account-health signals into proactive renewal and pricing action Align Sales (hand-offs, expansion), Customer Success (adoption, advocacy), Finance (rev-rec, DSO), and Legal (terms) around commercial outcomes Feed pricing, churn, and win/loss insight back into commercial and product strategy Team Leadership & Operational Excellence Lead, coach, and scale the Commercial Operations and renewals team Establish and own KPIs (renewal rate, GRR / NRR, DSO, invoice accuracy, and cycle time) Instil a disciplined, data-driven operating rhythm balanced for effectiveness, efficiency, and cost Escalate only the largest strategic renewals to the COO with a clear recommendation Core Competencies Negotiation & Renewals Expertise Proven ability to manage and negotiate difficult, complex, and at-risk renewals, consistently delivering profitable outcomes. Skilled in objection handling, concession strategy, and multi-stakeholder negotiations in high-pressure environments. Strong track record of protecting and expanding contract value throughout the renewal lifecycle. Commercial & Financial Acumen Strong understanding of key SaaS metrics, including ARR, GRR, NRR, churn, DSO, cost-to-serve, and gross margin. Expertise in pricing strategy, packaging, discounting, and deal economics. Ability to assess commercial decisions and clearly articulate their financial impact. Revenue Operations & Systems Deep understanding of quote-to-cash and order-to-cash processes. Proficient in CRM, CPQ, billing, subscription management, and renewals platforms. Focused on process optimisation, automation, data integrity, and operational efficiency. Customer-Centric Retention Mindset Balances commercial objectives with customer experience and long-term retention goals. Leverages customer health indicators and voice-of-customer insights to drive proactive commercial action. Champions a seamless billing and renewal experience as a core business objective. Data-Driven Decision Making Uses forecasting, analytics, and reporting to inform renewal strategies, pricing decisions, and cash-flow optimisation. Comfortable with commercial modelling, business cases, and scenario analysis. Stakeholder Management & Influencing Skills Communicates effectively with executive, commercial, finance, legal, and customer-facing stakeholders. Builds alignment across Sales, Customer Success, Finance, and Legal to achieve shared commercial outcomes. Confident and credible presence in customer-facing negotiations and strategic discussions. Leadership & Execution Proven experience leading commercial operations, revenue operations, or renewals teams. Demonstrates a strong delivery mindset with accountability for revenue growth and cash performance. Equally comfortable operating at both strategic and hands-on execution levels. Experience & Profile 8+ years in commercial operations, revenue operations, renewals, or senior account management within SaaS Demonstrable, hands-on track record negotiating difficult, high-value, and complex renewals and commercial terms Experience owning renewals, pricing / deal desk, and/or order-to-cash at scale Strong systems fluency (CRM, CPQ, billing / subscription platforms) and commercial modelling Experience leading and scaling teams in a mid-size ( €40m ARR) SaaS environment Commercially astute, numerate, and customer-oriented, with excellent negotiation and stakeholder skills Success Indicators (First 12-24 Months) Renewal rate and gross / net revenue retention improved and predictable Difficult and at-risk renewals consistently secured or improved through structured negotiation Pricing and discount governance embedded, with margin protected on non-standard deals DSO reduced, and invoicing accuracy and timeliness improved Quote-to-cash automated, with commercial data trusted as a single source of truth A high-performing Commercial Operations function balanced for effectiveness, efficiency, and cost Information Security Responsibilities All employees are responsible for supporting and maintaining the organisation's information security standards. This includes: Adhering to all applicable information security policies, procedures, and guidelines at all times Protecting company, customer, and partner data from unauthorised access, disclosure, alteration, or loss Using company systems, devices, and networks in a secure and compliant manner Promptly reporting any suspected or actual security incidents, breaches, or vulnerabilities to the appropriate team Completing mandatory information security and data protection training as required Ensuring that confidential information is handled and stored securely in line with company policies and legal requirements Failure to comply with information security responsibilities may result in disciplinary action
As Director of Soho River House, you will be the most senior leader on site, responsible for the successful opening and ongoing operation of one of Soho House's most significant UK Houses. Set within the Windsor countryside, the House will bring together the best of Soho House across dining, bedrooms, wellness, events, outdoor activities and member spaces. As Director, you will lead the House from pre-opening through to full operation, setting the vision, building the team and establishing the culture, standards and operating rhythm that will make Soho River House a successful and commercially sustainable house. You will be the face of Soho River House, creating a strong relationship with members, guests, the local community and key stakeholders, while working closely with Soho House & Co. senior leadership and global teams to ensure the House delivers against our brand, people and commercial ambitions. This is a hands-on, high-profile leadership role for an experienced hospitality operator who understands how to bring together multiple disciplines and create a seamless experience across a complex, high-volume destination. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Lead the full pre-opening and launch of Soho River House, from construction handover through to opening and beyond. Partner closely with Development, Design, Finance, People, Membership, Marketing, Culinary and other Soho House teams to ensure the House is fully operationally ready. Develop and deliver the pre-opening operational plan, including budgets, timelines, critical path, systems, SOPs, licensing, compliance and service standards. Build and lead the senior leadership team, ensuring the right people, structure and culture are in place ahead of opening. Own recruitment, onboarding and training across the House, creating a team that understands Soho House values and delivers exceptional, genuine hospitality. Lead all day-to-day operations across membership, bedrooms, F&B, wellness, events, housekeeping, engineering, security and back-of-house functions. Create a consistent and connected member and guest journey across the House, ensuring every area feels part of one Soho House experience. Establish a strong service culture that is warm, personal and intuitive, balancing exceptional hospitality with the informal spirit of Soho House. Own the financial performance of the House, including budgeting, forecasting, P&L management, labour, cost control and commercial performance across all departments. Use data, member feedback and operational insight to identify opportunities, improve performance and continuously raise standards. Work closely with Membership and Marketing to build the local membership community and establish Soho River House as a destination House within the wider Soho House network. Oversee the planning and delivery of events, activations and key brand moments, ensuring they are commercially successful and operationally excellent. Ensure the House operates in full compliance with all relevant UK legislation, licensing, health and safety and company policies. Build strong relationships with local suppliers, partners, authorities and the wider Windsor community, representing Soho House positively in the region. Work with the General Manager to lead, coach and develop the leadership team, creating a high-performing culture with clear accountability, succession planning and opportunities for internal progression. Be visible and present across the House, setting the tone for the team and acting as the ultimate ambassador for the Soho House brand, culture and values. What we are looking for 10+ years' senior leadership experience within luxury, lifestyle or high-end hospitality. Proven experience leading a large, complex operation with multiple F&B and service disciplines. Strong pre-opening experience, ideally taking a property from construction/handover through to successful launch. Experience managing significant budgets, P&Ls and commercial performance. A strong understanding of exceptional hospitality, service culture and member or guest-led businesses. Proven ability to recruit, develop and lead large, high-performing teams. Commercially astute, with the ability to balance member experience, people and profitability. Highly visible and engaging leader who is comfortable being the face of the House. Excellent communication and stakeholder management skills, with the ability to work effectively across multiple departments and levels of the organisation. Entrepreneurial, creative and solutions-focused, with the ability to thrive in a fast-moving pre-opening environment. Passionate about creating memorable experiences and building a strong sense of community.
Sep 24, 2026
Full time
As Director of Soho River House, you will be the most senior leader on site, responsible for the successful opening and ongoing operation of one of Soho House's most significant UK Houses. Set within the Windsor countryside, the House will bring together the best of Soho House across dining, bedrooms, wellness, events, outdoor activities and member spaces. As Director, you will lead the House from pre-opening through to full operation, setting the vision, building the team and establishing the culture, standards and operating rhythm that will make Soho River House a successful and commercially sustainable house. You will be the face of Soho River House, creating a strong relationship with members, guests, the local community and key stakeholders, while working closely with Soho House & Co. senior leadership and global teams to ensure the House delivers against our brand, people and commercial ambitions. This is a hands-on, high-profile leadership role for an experienced hospitality operator who understands how to bring together multiple disciplines and create a seamless experience across a complex, high-volume destination. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Lead the full pre-opening and launch of Soho River House, from construction handover through to opening and beyond. Partner closely with Development, Design, Finance, People, Membership, Marketing, Culinary and other Soho House teams to ensure the House is fully operationally ready. Develop and deliver the pre-opening operational plan, including budgets, timelines, critical path, systems, SOPs, licensing, compliance and service standards. Build and lead the senior leadership team, ensuring the right people, structure and culture are in place ahead of opening. Own recruitment, onboarding and training across the House, creating a team that understands Soho House values and delivers exceptional, genuine hospitality. Lead all day-to-day operations across membership, bedrooms, F&B, wellness, events, housekeeping, engineering, security and back-of-house functions. Create a consistent and connected member and guest journey across the House, ensuring every area feels part of one Soho House experience. Establish a strong service culture that is warm, personal and intuitive, balancing exceptional hospitality with the informal spirit of Soho House. Own the financial performance of the House, including budgeting, forecasting, P&L management, labour, cost control and commercial performance across all departments. Use data, member feedback and operational insight to identify opportunities, improve performance and continuously raise standards. Work closely with Membership and Marketing to build the local membership community and establish Soho River House as a destination House within the wider Soho House network. Oversee the planning and delivery of events, activations and key brand moments, ensuring they are commercially successful and operationally excellent. Ensure the House operates in full compliance with all relevant UK legislation, licensing, health and safety and company policies. Build strong relationships with local suppliers, partners, authorities and the wider Windsor community, representing Soho House positively in the region. Work with the General Manager to lead, coach and develop the leadership team, creating a high-performing culture with clear accountability, succession planning and opportunities for internal progression. Be visible and present across the House, setting the tone for the team and acting as the ultimate ambassador for the Soho House brand, culture and values. What we are looking for 10+ years' senior leadership experience within luxury, lifestyle or high-end hospitality. Proven experience leading a large, complex operation with multiple F&B and service disciplines. Strong pre-opening experience, ideally taking a property from construction/handover through to successful launch. Experience managing significant budgets, P&Ls and commercial performance. A strong understanding of exceptional hospitality, service culture and member or guest-led businesses. Proven ability to recruit, develop and lead large, high-performing teams. Commercially astute, with the ability to balance member experience, people and profitability. Highly visible and engaging leader who is comfortable being the face of the House. Excellent communication and stakeholder management skills, with the ability to work effectively across multiple departments and levels of the organisation. Entrepreneurial, creative and solutions-focused, with the ability to thrive in a fast-moving pre-opening environment. Passionate about creating memorable experiences and building a strong sense of community.
