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Control Risks is seeking a candidate to support global operations for Control Risks' Subscriptions department. This dynamic and highly visible role is focused on supporting operations, assisting with business development, and commercial administration. This requires frequent direct collaboration with teams across every Control Risks region and department. The Associate Consultant will enable and assist subject matter experts to focus on delivering excellent support to our clients What You'll Do: The Associate Consultant supports a global business that operates 24/7/365 and is characterized by fluctuating levels of workload with colleagues and clients that are occasionally conducted outside of normal business hours and require a flexible but balanced work schedule. The Associate Consultant will execute both routine and ad hoc tasks set by the Director. These tasks and responsibilities include: Support service delivery Facilitate seamless and efficient triaging of client requests by ensuring the necessary information is passed to the relevant team within Control Risks and establishing direct contact between that team and the client. Work closely with members of the program team and wider business on a day-to-day basis to understand the nature and the context of the services being provided. Support consultancy assignments in scoping, delivery, and reporting. Support the team by using systems to collect and analyze data that enable management to monitor and control service delivery in near real-time. Provide materials prior to and during client meetings and engagements (e.g., client briefs, background research, news analysis). Record and manage actions as needed. Provide input into the project control functions within the portfolio and regularly perform data gathering, data management and analytical processes to predict and understand the time and cost outcomes of engagements. Support the creation of training materials and internal reference documents and assist with team training where required. Maintain up-to-date client records and service tracking. Prepare, file, and gather internal and client reports as required. Support business development Participate in regular meetings related to business development for the portfolio. Maintain and develop reports related to the sales pipeline. Assist marketing personnel by taking actual case reports from response operations and converting them to case studies that can be used in marketing collateral. Join business development meetings and help maintain and build client relationships. Support accounting functions and project administration. Ensure all projects have relevant signed client documentation. Implement and manage the setup of products and accounts. Support the Subscriptions team with general day-to-day operational tasks. Liaise and coordinate with counterparts from Control Risks' commercial partners. Who You Are: 2+ years of experience in a corporate office work environment 2+ years of experience using Microsoft Office (primarily Excel and PowerPoint) Preferred An interest in security and integrity risk Experience with Customer Relationship Management software Experience using Business Analytics software (D365) Experience using Time and Expense Tracking software Proactive approach to anticipating and completing tasks Desire to cross-train and learn outside of core job function Confident to raise concerns and discuss solutions Attention to detail Strong organizational skills Excellent time management and prioritisation Educated to bachelor's degree level or equivalent. Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts Ability to work effectively under pressure, demonstrating resilience. Positive, can-do attitude What We Offer: Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Job ad: legal director, Refugee Legal Support We have an exciting opportunity for a dynamic and committed UK lawyer (solicitor, barrister or immigration caseworker including non-practising) to take on a new role within RLS. We are recruiting for a Legal Director to join our dedicated legal team in London to contribute to shaping the direction of our legal projects and to help us continue providing high quality legal advice to our clients. Term 1 year fixed-term contract (with a view to extension subject to need and funding) Hours Part Time (up to 30 hours per week) Place A hybrid of remote working and office based - central London 1.1. About Refugee Legal Support (RLS) RLS is a UK charity and a non-profit company in Greece (AMKE). RLS works in solidarity with people who migrate and strives to advance safe migration through legal support, casework, strategic litigation, outreach, training and partnerships. RLS advocates for the promotion and protection of people's rights throughout the migration process in the UK and across Europe and its borders. Family Reunion from Europe Project in London Our dedicated team of caseworkers and volunteer lawyers from our law firm partners work on family reunion applications to the UK for applicants based in Europe post Brexit. Our soon to be launched Afghan Pro Bono Initiative is a well resourced legal advice and representation project in partnership with Safe Passage and 14 commercial law firms. The project aims to meet advice needs of people fleeing Afghanistan and their families. The project will focus on family reunion and ARAP cases. RLS Islands on Lesvos, Greece We have a presence on the island of Lesvos in Greece where our caseworker is embedded within the Legal Centre Lesvos and ensures that information needs in relation to family reunion post Brexit are covered and systemic barriers to accessing the process are monitored and recorded. Our clinic in Athens was our seed project. Since 2017, we have been operating a legal clinic in Athens, having assisted more than 700 families with preparing for their asylum interviews and joining their loved ones all around Europe. 1.2. Key responsibilities and objectives of the role The post holder will be a member of our Legal Support team and will work closely with our expert lawyer trustees and caseworkers. This is a new post within RLS; the successful candidate will help shape the role and achieve its full potential. Key responsibilities Overseeing/ supervising all RLS casework, in particular UK family reunification applications and legal routes for Afghans to the UK; Providing practical and strategic input into all casework delivery projects; Overseeing case management record keeping and data collection (and wider evidence gathering) to inform and support the strategic aims of the various current and future legal projects; Identification and development of strategic practical and legal ways to achieve change; Feeding into strategic collaborative efforts with external partners in the UK and Greece; Ensuring OISC regulatory compliance; Have conduct of a limited number of cases and provide high quality legal advice and representation to clients; Deliver training to our caseworkers and trainee caseworkers; Work in close collaboration with our lawyer trustees and caseworkers to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes; Work in close collaboration with the coordinators of each legal project and the programmes manager to ensure that appropriate steps to achieve the aims and objectives of the various projects are taken; Maintain accurate and confidential records in line with GDPR; Working closely with and coordinating input gathering from the RLS Legal Experts Panel Providing input to the improvement of our existing case management system Adhere safeguarding policies and procedures at all times. 2. Person specification Strong strategic vision and experience of/ enthusiasm for using the law as a tool for change; 2 years full time asylum casework (or equivalent); Demonstrable knowledge of refugee family reunion procedures and applications in the UK; Experience of supervising casework; Commitment to feeding into the organisational development of RLS; Possess a strong commitment to the promotion and protection of people's rights throughout the migration process; Be either; a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3. Demonstrable knowledge of legal aid provision; Experience of and commitment to working in a collaborative way on legal cases; Good verbal and written communication skills in English; Strong organisational skills, including the ability to prioritise work and meet deadlines; Strong attention to detail, responsiveness, reliability and dependability; Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders; Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy; The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost); Right to reside and work in the UK. Experience of strategic litigation; Interest in collaborating with non-legal colleagues to bring about systemic change; Experience of customising and managing case management systems; 3. How to apply Apply by sending your: CV no longer than one page of A4 and; Covering email expressing your interest, explaining why you would like to be considered for this role and how your experience and skills match the person specification. Please ensure that you state your preferred starting date and notice period if applicable and include contact details of two professional references in your cover letter as well. Send your cover letter and CV by email to Efi (she/her) at no later than the application deadline. 4. Working with us The successful candidate will have the opportunity to work within an agile organisation that punches above its weight. We have grown rapidly over the last year, doubling in size and operational capacity. We are now able to help more people. We need to ensure that our legal strategies and all the learning from our cases are assessed, reviewed and used to support even more people in the best way possible. RLS offers a flexible working environment, with a hybrid working arrangement, including remote working and the option to use a co-working space in Central London. We have international operations, offering services in Greece. The post holder will have the opportunity to meet and interact with our dedicated teams there. We invest in our staff and volunteers and support them in reaching their full potential. We value equality and diversity in RLS and strive to build a workforce reflective of the communities we work in. We welcome applications from everyone regardless of age, gender, gender identity, gender characteristics, ethnicity, nationality, sexual orientation, faith, or disability. People with refugee or asylum-seeking backgrounds and people who have used the immigration system in the UK are experts by experience and are particularly encouraged to apply.

Macmillan Distribution is recruiting an experienced Key Accounts Coordinator to join our Key & Speciality Accounts Team within our Customer Operations department. Reporting directly to the Key & Speciality Accounts Manager, you will take full ownership of all aspects of managing designated Key Accounts including resolving all queries, scheduling and attending regular meetings with the customers and providing monthly business reports. This is a varied and challenging position which will involve: Understanding Key Account customers requirements Developing and improving the EDI relationship Scheduling and attending meetings Resolving and responding to queries and claims promptly Producing minutes and controlling the action points from the meetings Monitor the despatch performance of orders assisting in warehouse workload management Actively involved in the change management process; raising and testing change management forms as required You will ideally have the following skills, knowledge and experience: Recent experience key accounts management Excellent written and verbal communication skills Excellent working knowledge of Microsoft Office Excel (preferably 2010) Flexible and willing attitude with a good team working ethos Demonstrate attention to detail Used to dealing with SLAs and tight deadlines with changing customer demands A thorough understanding of Customer Services Processes This is an exciting role which requires strong interpersonal skills, initiative and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be a bonus! Macmillan Distribution values are based on "Delivering Excellence" and we expect your own work values to be the same. As such, you will need to demonstrate the ability to be a great communicator with colleagues, external publishers, customers and carriers and be an ambassador for the business. Alongside this, you will need to have excellent working knowledge of Microsoft Excel and previous experience of key account management. See the full job description here. The working hours are 9.00am - 5.00pm, Monday to Friday (with an hour for lunch). We will provide you with hybrid working (currently 3 office days/2 WFH), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday (increasing with service) plus bank holidays, free parking, book discounts, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for its own Group publishers as well as distribution services to over 40 third party publishers. The commercial operations are based in Basingstoke and the warehouse in Swansea ensures a smooth operation of receiving, storing and distributing an extensive range of books, handling over 40,000 titles. For more information, visit our website here. All applicants must have the right to live and work in the United Kingdom. Closing date for applications: 1 January 2026 No agencies.

CUSTOMER SERVICE LEAD CREWE - MONDAY TO FRIDAY UP TO £40,000 + PROGRESSION + GREAT CULTURE Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors. They are looking for a Customer Service & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management. You'll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment. This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step. THE ROLE: Supporting the planning, scheduling and coordination of international project timelines and deliverables Maintaining accurate project documentation, trackers, reports and internal systems Preparing project briefs, client updates and internal communications Liaising with internal teams to ensure alignment on key milestones Monitoring progress against KPIs and flagging any risks or delays Assisting with supplier coordination and global logistics planning Delivering timely, professional communication to clients and stakeholders Ensuring all written communication meets the organisation's standards Supporting the Project Manager during client meetings, taking minutes and tracking actions Using project management tools and software to track tasks, timelines and dependencies Contributing to continuous improvement initiatives across project workflows Ensuring full compliance with internal procedures and external regulations THE PERSON: Strong organisational and time-management skills Excellent attention to detail and a methodical approach Confident communicator with strong written and verbal skills A proactive learner with a desire to develop within project management Comfortable managing multiple tasks and deadlines Proficient in Microsoft Office (Excel, Outlook, Teams, Word) Experience using project management tools such as or Asana is beneficial By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Apply now Job no: 562443 Work type: Full time Site: Redditch Categories: HR/People Location: Worcestershire Salary: Up to £27,500 Business Area: Halfords Support Centre About us Halfords is the UK's leading retailer and service provider for motoring and cycling, operating garages, retail stores, mobile services, commercial fleet operations, and a Support Centre supporting our corporate, head office functions. As part of an ambitious growth and transformation agenda, we are evolving our Talent Acquisition function to be a proactive and strategic partner across the business. Our Talent Acquisition team is at the heart of this transformation, working to build strong talent pipelines, improve the candidate experience, and support recruitment across corporate, retail, mobile, and fleet operations. It's an exciting time to be part of a fast moving, transformational environment, helping Halfords attract, retain, and develop talent that drives the business forward. About the role Join our team as a Talent Acquisition Coordinator and play a key role in delivering a seamless recruitment experience for both candidates and hiring managers. You'll manage critical processes across the end to end hiring journey, including system administration and recruitment process and onboarding coordination. By partnering closely with Talent Acquisition Partners, Hiring Managers, and HR colleagues, you'll ensure every candidate and internal mover experiences a smooth, professional, and engaging process. In addition, you'll drive process improvement and reporting initiatives, identifying opportunities to streamline workflows, enhance systems, and maintain compliance and consistency. Your work will provide valuable insights through recruitment metrics and support continuous improvement, ensuring both operational excellence and a positive experience for all candidates and stakeholders. Key responsibilities Support Talent Acquisition Partners and Talent Acquisition Manager with end to end recruitment, including interview coordination, candidate communication, and recruitment administration. Ensure a smooth onboarding experience by coordinating activities with HR and Hiring Managers, giving new employees a professional and engaging start. Manage requisitions and systems administration in the ATS, including opening, updating, and closing requisitions, maintaining data accuracy, and keeping sponsored jobs updated on LinkedIn and other platforms. Maintain accurate candidate and central records to support reporting, compliance, and audit trails. Coordinate employer branding and social media initiatives, working with internal communications partners to promote career opportunities and share employee stories. Track and report on recruitment activity and projects, providing insights to support data driven decisions and continuous improvement. Contribute to process and system enhancements, collaborating with system administrators and the TA team to improve efficiency and user experience. About you Previous experience in an administrative or coordination role within recruitment, HR, or shared services. Passionate about delivering an outstanding experience for both candidates and hiring managers, ensuring every interaction throughout the recruitment and onboarding process is smooth, professional, and engaging. Strong experience using an Applicant Tracking System (ATS) or HRIS; familiarity with system configuration or back end functionality is a plus. Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook. Demonstrated ability to manage high volumes of administrative tasks with accuracy and attention to detail. Experience supporting onboarding, employee lifecycle administration, or reporting/data tracking within a recruitment or HR context. Ability to identify and implement process improvements to streamline recruitment and onboarding for efficient delivery. A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch, Worcestershire.

Led by a world-class faculty of scientists, technologists, policy makers, economists and entrepreneurs, the Ellison Institute of Technology aims to develop and deploy commercially sustainable solutions to solve some of humanity's most enduring challenges. Our work is guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food Security & Sustainable Agriculture, Climate Change & Managing Atmospheric CO2 and Artificial Intelligence & Robotics. Set for completion in 2027, the EIT Campus in Littlemore will include more than 300,000 sq ft of research laboratories, educational and gathering spaces. Fuelled by growing ambition and the strength of Oxford's science ecosystem, EIT is now expanding its footprint to a 2 million sq ft Campus across the western part of The Oxford Science Park. Designed by Foster + Partners led by Lord Norman Foster, this will become a transformative workplace for up to 7,000 people, with autonomous laboratories, purpose-built laboratories including a plant sciences building and dynamic spaces to spark interdisciplinary collaboration. The Generative Biology Institute (GBI) at the Ellison Institute of Technology (EIT) aims to overcome two major challenges in making biology engineerable: 1) the ability to precisely synthesize entire genomes, and 2) understanding which DNA sequences will create biological systems that perform desired functions. Solving these challenges will unlock the potential of biology for transformative solutions in health, sustainability, agriculture, and more. GBI will house 30 groups and over 300 researchers, supported by cutting edge facilities and sustained funding to address global challenges and advance biology engineering. We are seeking a highly organised and proactive Team Coordinator to provide comprehensive administrative support to the GBI team, ensuring smooth coordination of meetings, travel, events, and daily operations. The ideal candidate will be a confident communicator with exceptional attention to detail, able to manage multiple priorities while maintaining discretion and professionalism. Responsibilities include managing calendars, coordinating agendas, travel, and meetings, preparing documentation, and supporting internal systems. Success in this fast paced, collaborative environment requires strong stakeholder relationships, confidentiality, and a self starting attitude. Key Responsibilities Scheduling team meetings, coordinating agendas and when required communicating decisions and actions. Collate information and prepare meeting packs and associated information ahead of key meetings. Support travel arrangements for the full GBI team as required. Provide assistance with setting up rooms, arranging catering, and making other preparations required for meetings. Provide inbox management support, ensuring things stay organised and drafting responses as appropriate. Assist the team in planning, coordinating and executing events ensuring smooth execution and a positive experience. Manage confidential information with the utmost discretion and integrity. Build and maintain effective relationships with internal and external stakeholders. Organise and maintain physical and electronic files, ensuring easy retrieval of information. Qualifications Proven work experience as an administrator or an executive assistant, or similar role, supporting leadership. Experience in calendar and diary management. Advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Strong verbal communication skills. Excellent written English with attention to detail, grammar, and formatting of all correspondence types. Excellent organisational and multitasking skills. Able to work with and influence external stakeholders and third parties to deliver the required results and solutions. Self starter and focused. Discretion and confidentiality are paramount. Experience working in a start up environment with adaptable skills to accommodate a range of duties. Salary and Benefits Salary: £30,000 - £40,000 (depending on experience) + travel allowance + bonus Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Why work for EIT At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford. Please note that this position will be mostly onsite in Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.

Led by a world-class faculty of scientists, technologists, policy makers, economists and entrepreneurs, the Ellison Institute of Technology aims to develop and deploy commercially sustainable solutions to solve some of humanity's most enduring challenges. Our work is guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food Security & Sustainable Agriculture, Climate Change & Managing Atmospheric CO2 and Artificial Intelligence & Robotics. Set for completion in 2027, the EIT Campus in Littlemore will include more than 300,000 sq ft of research laboratories, educational and gathering spaces. Fuelled by growing ambition and the strength of Oxford's science ecosystem, EIT is now expanding its footprint to a 2 million sq ft Campus across the western part of The Oxford Science Park. Designed by Foster + Partners led by Lord Norman Foster, this will become a transformative workplace for up to 7,000 people, with autonomous laboratories, purpose-built laboratories including a plant sciences building and dynamic spaces to spark interdisciplinary collaboration. The Generative Biology Institute (GBI) at the Ellison Institute of Technology (EIT) aims to overcome two major challenges in making biology engineerable: 1) the ability to precisely synthesize entire genomes, and 2) understanding which DNA sequences will create biological systems that perform desired functions. Solving these challenges will unlock the potential of biology for transformative solutions in health, sustainability, agriculture, and more. GBI will house 30 groups and over 300 researchers, supported by cutting edge facilities and sustained funding to address global challenges and advance biology engineering. We are seeking a highly organised and proactive Team Coordinator to provide comprehensive administrative support to the GBI team, ensuring smooth coordination of meetings, travel, events, and daily operations. The ideal candidate will be a confident communicator with exceptional attention to detail, able to manage multiple priorities while maintaining discretion and professionalism. Responsibilities include managing calendars, coordinating agendas, travel, and meetings, preparing documentation, and supporting internal systems. Success in this fast paced, collaborative environment requires strong stakeholder relationships, confidentiality, and a self starting attitude. Key Responsibilities Scheduling team meetings, coordinating agendas and when required communicating decisions and actions. Collate information and prepare meeting packs and associated information ahead of key meetings. Support travel arrangements for the full GBI team as required. Provide assistance with setting up rooms, arranging catering, and making other preparations required for meetings. Provide inbox management support, ensuring things stay organised and drafting responses as appropriate. Assist the team in planning, coordinating and executing events ensuring smooth execution and a positive experience. Manage confidential information with the utmost discretion and integrity. Build and maintain effective relationships with internal and external stakeholders. Organise and maintain physical and electronic files, ensuring easy retrieval of information. Qualifications Proven work experience as an administrator or an executive assistant, or similar role, supporting leadership. Experience in calendar and diary management. Advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Strong verbal communication skills. Excellent written English with attention to detail, grammar, and formatting of all correspondence types. Excellent organisational and multitasking skills. Able to work with and influence external stakeholders and third parties to deliver the required results and solutions. Self starter and focused. Discretion and confidentiality are paramount. Experience working in a start up environment with adaptable skills to accommodate a range of duties. Salary and Benefits Salary: £30,000 - £40,000 (depending on experience) + travel allowance + bonus Enhanced holiday pay Pension Life Assurance Income Protection Private Medical Insurance Hospital Cash Plan Therapy Services Perk Box Electric Car Scheme Why work for EIT At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford. Please note that this position will be mostly onsite in Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.