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Go back Dorset HealthCare University NHS Foundation Trust Speech and Language Therapy Administrative Assistant The closing date is 12 March 2026 Dorset HealthCare are looking for an Administrative Assistant to join our busy community speech and language therapy team! As an administrative Assistant you will be joining The Dorset Community Adult Speech and Language Therapy service that is supportive and dynamic and prides itself on making a difference to our patients. The admin team is lead by an admin team lead and consists of two other administrative assistants. The main roles include managing telephone calls into the service, dealing with referrals and emails into the inbox, and writing, printing and sending reports for clinicians. Admin is at the heart of our service and has a vital role in supporting delivery of speech and language therapy to our patients. We are looking for an organised, enthusiastic, compassionate person to join our team. Knowledge of swallowing and/or communication difficulties in adults would be a bonus. Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position. Main duties of the job To support the Administration functions of the adult community speech and language therapy service ensuring that the administrative needs of the services are achieved to the required standards. To drive the delivery of efficient and accurate processing in the management of the patient journey from triage, treatment, onward referral, typing of reports/letters to discharge. To establish and maintain communication with key stakeholders for the services - Primary Care referrers, clinicians, secondary care and independent providers. To ensure patients and all contacts to the service are dealt with in a friendly and professional manner and that the experience is positive. Support patient pathways meet the Triage target and Referral to Treatment target (RTT). To provide administrative support to the senior managerial and clinical lead of the service. About us At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do. Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact Additional Requirements Demonstrable skills in written and spoken English and effective interpersonal communication skills. Knowledge, skills and training NVQ level 3 or equivalent in office procedures English language qualification at CSE level or equivalent Recent experience of working in a comparable role Recent experience of working in a customer-focused role Ability to use own initiative within sphere of responsibility Job specific experience IT skills - Microsoft office functions and Clinical patient record systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Dorset HealthCare University NHS Foundation Trust

Operations Administrator - HYBRID page is loaded Operations Administrator - HYBRIDlocations: United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR 9087For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.The Operations Administrator assists with contractor support and payroll functions across daily, weekly and monthly processing cycles. This is a HYBRID role, with 2 days in our London office. Main Responsibilities: Manage purchase orders and perform invoicing limit control checks. Coordinate and confirm contract terms and accounting requirements. Ensure hire is properly aligned with correct business entity. Respond to queries relating to SOW's and costing breakdowns. Perform QuickBase maintenance support including VAT / Finance Fields / Mass data clean up. Conduct internal audits on our CRMs systems. Add and terminate contractors in our internal systems: Planet One, QuickBase, Workday. Supplier and vendor setup. Provide support for month end extra processes. Provide support for the contractor support and compliance team. Administrative support related to Employer of Record processes. Role Requirements: Thorough knowledge of Microsoft Word, Excel, and Outlook required. Must possess effective written and oral communication skills. Ability to write, type, express or exchange ideas of technical nature by means of spoken word. Ability to convey information/instructions accurately. Ability to receive detailed information through oral or written forms and translate those instructions into physical execution of tasks. Ability to work with minimum supervision. Must be flexible and able to deal quickly and appropriately with individual situations as they arise. Excellent organizational skills. Strong customer service skills. High level of accuracy and attention to detail required. High level of confidentiality required. Ability to develop a good working knowledge of, and comply with, the Standard Operating Procedures of the Company. Must be able to come to the office on a minimum hybrid basis. Preferred: Minimum of English Language and Math's GCSEs at grade B/5 or equivalent. Experience with vendor management systems is preferred. Experience with mass volume administrative tasks, basic math simulations preferred. Experience working with HRIS systems such as QuickBase, Bullhorn or Workday is preferred. celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting. ProPharma will never ask you for any bank account information, financial information, or another form of payment to be considered for a role. Additionally, the ProPharma talent acquisition team will only use their work email addresses (). If you receive recruiting communications from anyone with a or any other email account, it's likely a fraud.

Go back Midlands Partnership NHS Foundation Trust Appointment/Administration Clerk The closing date is 10 March 2026 This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn. An exciting opportunity has arisen to join the AHP Therapy Referral Centre team. We are passionate about delivering an excellent service to our patients and our administration team play a crucial role in achieving this. The successful candidates will be able to join the team, working full-time (37.5hrs), Monday to Friday 8:30-16:30. They will be responsible for taking calls, booking patient appointments and general administration. They will act as the first point of contact for all patients, referrers, care homes to arrange, re arrange, or cancel appointments by either telephone, email or letter and process referrals and record accurate information onto the Trusts' systems as well as print, copy and distribute materials, reports, letters etc., produced by clinicians. We therefore require for the candidates to have previous administration/call centre experience, telephone/communication skills, as the team operates in a very busy call centre environment. Following initial in-person training and competencies (signed off by Team Lead and Manager), there is an option for Hybrid, or home working. Please note, this advert may close early dependent on the number of applicants received. Main duties of the job We are looking for a full-time member of the team (working Monday to Friday 08:30-16:30) to provide administrative and clerical support for the AHP Therapy Referral Centre community care services, using various systems and software's. To communicate non-clinical verbal and written information in a precise and effective way both internally and externally to patients, relatives and carers for many of whom there may be communication difficulties as a result of old age, hearing loss, pain, fear and language or learning difficulties. Information has to be communicated using relevant speed, accuracy, tact, understanding and confidentiality. About us By joining Team MPFT, you will be helping your communities and in return for this, we will support you by Supporting your career development and progression. Options for flexible working. Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave. Extensive Health and Wellbeing support and resource. If you work in our community teams, we pay for your time travelling between patients. Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates. And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like minded people. Job responsibilities KEY RESPONSIBILITIES To communicate non-clinical verbal and written information in a precise and effective way both internally and externally to patients, relatives and carers for many of whom there may be communication difficulties as a result of old age, hearing loss, pain, fear and language or learning difficulties. Information has to be communicated using relevant speed, accuracy, tact, understanding and confidentiality. To work as part of a team and also individually to provide high quality referral services and provide cover when needed during times of staff absence or annual leave. To provide an effective and efficient, customer friendly service to the patients of MPFT, their families and carers. To appoint, cancel and rearrange appointments as required using the (Rio) Referral system. To answer telephone enquiries from members of the public and other healthcare. To work process letters as appropriate in relation to booking. To provide support and advice, maintain channels of communication and links with clinical and other staff within the department. To manage the day-to-day running of clinics ensuring they are used to capacity. The role is varied and requires confidentiality, initiative, flexibility and capacity of handling peaks in the work programme and an ability to relate to a wide range of individuals on behalf of the MPFT. Recording accurate, confidential and sensitive patient information. Methodical and able to work under pressure. Please read Job Description and Person Specification for full details Person Specification Qualifications Meets Essential Qualifications and Training Criteria Meets Desirable Qualifications and Training Criteria Experience Meets Essential Experience Criteria Meets Desirable Experience Criteria Skills Meets Essential Skills, Knowledge and Abilities Criteria Personal Attributes Meets Essential Personal Attributes Criteria Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust

Go back Blackpool Teaching Hospitals NHS Foundation Trust Administration Lead The closing date is 19 March 2026 An exciting opportunity has arisen for a professional, organised and proactive individual to take on the role as the Administration Lead for the Children and Young People Primary Mental Health Service. This pivotal role will require liaising closely with the team manager, administrative team and clinicians to ensure that all administrative tasks/duties that underpin our services run seamlessly. The post holder will be expected to work professionally to a very high standard, work autonomously, making decisions and offering advice and support to their team and be able to work to deadlines to meet targets. If you are a strong team player, have previous experience of line management or leading/coordinating an administrative service, have the ability to motivate others and would like to make a real difference in delivering high quality care to the children and young people across the Fylde Coast this could be the role for you. Main duties of the job The post holder will be required to provide a comprehensive, consistent and efficient secretarial and administration service to the Children and Young People's Primary Mental Health Service. The service consists of a Mental Health Support Team, Primary Mental Health Workers and Children and Young People's Wellbeing Practitioners. The role will involve acting as a personal assistant to the team manager. You will be responsible for supporting the team, with management and administration duties. An essential part of the role is the ability to manage and prioritise your own workload without direct supervision, including diary management, dealing with telephone calls and enquiries, preparing agendas, attending and typing minutes of meetings and random quality checking of work. Other duties will include the use of Microsoft Office applications such as Word, preparing PowerPoint presentations, developing Excel spreadsheets, good keyboard skills, data processing, information technology, communication and organisational skills. Aspects of clerical and secretarial work are undergoing changes and development across the Trust, which may include new ways of working, technology, methods, systems and procedures. The post holder will be expected, following appropriate consultation and training, to embrace any such changes in working practices and to help other admin and clerical staff to develop their knowledge and skills in these areas. About us Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire. As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it is not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south. The Options4CYP teams within Blackpool Teaching Hospitals work with children, young people and families having a strong work ethic of support for each other, with all team members seen as equals. We have an ethos of person-centred service for our clients as well as good self-care being encouraged within the team. This also extends to each other as colleagues, leading to a strong and motivated team. Job responsibilities For detailed description of the role, please see job description. Some of the main duties and responsibilities include: Administrative: Collate, attend and minute the relevant meetings as required by the team manager and senior staff, and ensure booking of meeting rooms to ensure all is coordinated as appropriate. Manage appointment changes as requested. Under the direction of the team manager, organise appointments for ad hoc meetings and waiting list initiatives. Monitor appointments on a regular basis to ensure efficiency, making sure that any spreadsheets and systems are kept updated. Clinical: Type occasional reports and other clinical/non-clinical correspondence, using word processing packages. This would include multi-agency reports, developmental reports, referral letters, appointment letters etc. Compose, as required, urgent letters requiring tact, sympathy and understanding, on behalf of the CYP Primary Mental Health Service staff. Following authorisation by the staff, ensure that discharge correspondence to schools, GPs, and other education and health colleagues are dispatched promptly and efficiently. Following authorisation by a staff member, ensure correspondence to clients and/or families is dispatched promptly and efficiently Leadership: To assist with management duties in accordance with trust policies and procedures in relation to induction, mandatory training, recruitment and annual leave. Establish and maintain administrative systems appropriate to the team including the use of shared drive filing systems Establish and maintain administrative pathways and processes for appropriate to the team Provide reports for the Service Lead and Team leader as requested including key performance indicator reports. Person Specification Qualifications 5 GCSE's/0'levels including English or equivalent Advanced word processing skills/qualifications RSA II/RSA III or relevant significant experience Business Administration Level 3 ECDL or IT qualification Skills and Competency Ability to work on your own initiative and conscientious Must have the ability to prioritise your own workload Strong work ethic Efficient and enthusiastic Experience of implementing pathways and processes Ability to respond to changes in service/adaptable/open to change Problem solving ability Diplomatic and confident Experience working under pressure and to tight deadlines Excellent communication skills and willingness to work as a team member Willingness to be flexible to meet the demands of the department Knowledge Knowledge of health service IT systems Good knowledge and understanding of Microsoft Office applications such as word, PowerPoint and Excel Previous Experience Previous experience working in an office environment (Minimum 2yrs) Health Service Experience, including the use of IT systems including EMIS Experience of managing telephone enquiries and sometimes difficult, challenging people during telephone calls Experience of working and liaising with a wide variety of agencies and stakeholders Special Attributes Standard and current satisfactory DBS disclosure for the role Ability to personally manage a sensitive, traumatic and potentially emotionally distressing information Excellent oral and written communication skills Personal Qualities Self-motivated Able to travel to meet the requirements of the post Team Player Excellent time management and organisational skills Able to meet the physical requirements of the role after reasonable adjustments have been made for any illness or disability. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust Address CYP Primary Mental Health Service, Blackpool Teaching Hospitals CYP Primary Mental Health Service, Blackpool Teaching Hospitals

We are seeking a highly organised and proactive Rota Administrator to join our Surrey Out-of-Hours team in Dorking. This is a pivotal role where you will work closely with operational and clinical staff to ensure that our service is fully staffed and running smoothly. Reporting to the Regional Rota Manager, you will play a key part in maintaining the accuracy and timeliness of rotas that underpin the delivery of safe and effective patient care. As part of the rota team, you will be responsible for planning and producing rotas that meet the needs of both clinical and non-clinical staff. This requires excellent attention to detail, strong communication skills, and the ability to balance competing priorities in a fast-paced environment. You will be using systems such as Rota Master and Adastra to manage schedules, track compliance, and ensure payroll accuracy. This role is ideal for someone who thrives on problem-solving and enjoys working collaboratively with colleagues across different functions. You will be liaising with medical leads, recruitment managers, and operational teams to onboard new clinicians, manage annual leave, and respond to rota queries. Your work will directly contribute to the smooth running of our Out-of-Hours service, ensuring patients receive the care they need when they need it most. This is a part time rolebetween .5 hours per week. Monday to Friday shiftsbetween 08.00-18.30, shift pattern to be discussed Main duties of the job Producing accurate and timely rotas for operational and clinical staff using Rota Master. Finalising and issuing rotas, subject to approval, and updating systems for payroll purposes. Managing rota queries, changes, and filling vacant shifts quickly and effectively. Onboarding new clinicians, ensuring training and compliance before their first shift. Monitoring and reporting trends such as late arrivals or no-shows. Supporting operational teams with scheduling for appointments, home visits, and triage resources. Entering surgery cover rotas into Adastra and managing annual leave requests. Assisting with rota-related complaints and providing other administrative support as required. About us Strong organisational skills with the ability to prioritise workload and adapt to changing demands. Excellent communication and influencing skills to build relationships across clinical and operational teams. Confidence in using Microsoft Office and the ability to manipulate database information. Accuracy with numbers and strong verbal reasoning skills. A team player who can also work independently, make decisions, and act on them. Comfortable working under pressure with deadlines and interruptions. High levels of interpersonal skills, professionalism, and commitment to confidentiality. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Go back Gloucestershire Health and Care NHS Foundation Trust Team Administrator - Cheltenham Crisis Team The closing date is 18 March 2026 We love what we do and we think you will, too! At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county. We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'. We're passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust. This is an exciting and varied opportunity to join our Cheltenham Crisis Team at Charlton Lane Hospital, as a Part Time Team Administrator for the Cheltenham Crisis Team. If you have a 'can do' attitude, and enjoy building good working relationships, we welcome your application. The post holder must possess a competent working knowledge of all Microsoft Office packages. Main duties of the job The role will include taking minutes at the team meeting, processing referrals and completing administration tasks for the Team Manager and Clinicians. On occasion typing up letters for the Crisis Consultant and making appointments for them and the Team. You will also be asked to support with some auditing and monitoring tasks for Team compliance's. You will be completing administration tasks on RiO, our patient computer system, as well as using other systems for example E-Roster, ESR and Centros Integra, training will be offered. You will also handle calls coming in to the Crisis Team and take appropriate messages in order to relay to the Clinical Team and Consultant. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. About us We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility,inclusivityand diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.In the latest staff survey, 61% of colleagues gave us their views.It was great to hear that: 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%. This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. Job responsibilities To be responsible for a number of office systems including ordering stationery, petty cash, payment of invoices and fax / photocopier control. To provide a full and comprehensive administration / secretarial service. To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, propose changes to working practices to maximise efficiency / effectiveness of role. To produce copy and / or audio typing of correspondence, reports, presentations and spreadsheets, ensuring all documents are accurate and produced to a high standard. To use Microsoft Office packages to produce reports, spreadsheets, presentations, emails to a high quality standard. To handle all correspondence, including opening, redirecting, distribution and drafting replies to all mail. At times be responsible, in the Managers absence, for opening, actioning and responding to emails and other correspondence. To be responsible for day-to-day diary management, arranging and co-ordinating meetings and to resolve conflicting diary appointments. Person Specification QUALIFICATIONS GCSE level grade C education or equivalent Good literacy and numeracy skills NVQ Level 2 in administration or equivalent experience European Computer Driving Licence (ECDL) or equivalent Word Processing/Typing e.g. RSA II or equivalent NVQ Level 3 in administration or equivalent Minute taking Shorthand LENGTH AND / OR NATURE OF EXPERIENCE Proven experience of unsupervised administrative work in a busy office environment Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook Experience of using customer/patient information system Experience of accurate Data Inputting and Retrieval Experience of maintaining a comprehensive, logical computerised filing system Minute-taking Experience in information analysis and provision of statistical reports Touch typing Diary management Previous experience of working within the NHS Previous experience of working within mental health Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Health and Care NHS Foundation Trust Address £24,937 to £26,598 a yearper annum, pro rata Contract Fixed term Duration 6 months Working pattern Part-time Reference number 327-26-128 Job locations

Company Description Care Coordinator Do you have a passion for delivering exceptional care? Join CCH Group, the UK's largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community. Location: East London, E9 6FJ Salary: £29,618 Responsible for: 3261 hours per week across Newham, Hackney and Haringey Monday - Friday 9am - 5pm with additional on call on a rota basis Job Description What you'll do Rota Management Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals. Deploy new Care Professionals to clients within two weeks of hire. Create and manage monthly rotas in advance to minimize agency use and provide clear communication. Ensure rota changes are communicated by Thursday of the prior week. Manage guaranteed hours contracts to prevent unnecessary top-up payments. Oversee annual leave requests to maintain service continuity. Recruitment & Engagement Maintain close contact with Care Professionals through calls and regular meetings. Schedule refresher training to meet CQC and contractual requirements. Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth. Reporting Escalate care delivery concerns to the Business Manager and Clinical Care Manager. Monitor ECM to track visit timings and durations, addressing any issues. Accurately code canceled hours and maintain digital records for invoicing compliance. Report Care Professional absences for absence management. Provide thorough handovers for the Out of Hours team. Ensure shift reconciliation for accurate payroll processing. What We Offer: Career Growth: Leadership opportunities with a trusted sector leader. Support: Access to top experts and innovative systems. Recognition: "Extraordinary Care Awards"-monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month. Qualifications Essential Previous Care Coordinator experience Excellent attention to detail Excellent time management and communication skills A true problem solver and able to think outside of the box Self-motivated, responsible and able to act on your initiative. To be organised and flexible Desirable NVQ/QCF Care at Level 3 or be willing to work towards this qualification Be prepared to undertake other training that would benefit you in the role. Additional Information Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: COMMUNITY: Stronger together, building a thriving culture. COURAGE: Boldly shaping a better future. HEART: Passionate and dedicated-what we do matters. Ready to Make a Difference? Apply today and help transform lives in your community. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.

Advanced Digital/IT Systems and Storage Engineer NHS AfC: Band 5 Main area Corporate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 804-C Site Lister Hospital Town Stevenage Salary £31,049 - £37,796 per annum Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business. They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise. This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager. This role will have a Digital On Call Rota. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures. Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements. Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems. Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores. Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls. Provide support to the Implementation and Development team during project rollouts, planned work and moves. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience. ITIL V4 Foundation Previous Experience At least 3 years of relevant experience in similar roles. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualization technologies such as VMware or Hyper V. Strong experience in server hardware maintenance, including upgrades and component replacements. IT experience gained in Acute healthcare setting Skills Ability to manage competing priorities and work effectively under pressure. Strong problem solving and analytical skills, with the ability to troubleshoot complex technical issues. Excellent communication skills, with the ability to explain technical concepts to non technical stakeholders. Use technology and tools effectively in managing infrastructure and operations areas Knowledge Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. In depth knowledge of server security, patch management, and antivirus protection. Up to date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings Other Requirements Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . click apply for full job details

Consultant Radiologist with Interest in GI Imaging The closing date is 05 April 2026 Applications are invited for a full-time Consultant Radiologist with subspecialist interests in Abdominal Imaging. This post holder will be based on the RBH site but may have to cover sessions at Poole Hospital in the future. The post holder will be part of the on-call arrangements for general radiology. UHD provides HPBand GI services to Dorset, the New Forest and south Wiltshire areas. All patients are discussed in the relevant MDT with specialist input from the radiologists. UHD is a regional referral centre for benign and malignant UGI surgery, interventional endoscopy, and interventional oncology. There are large IBD practices with regular MDTs. Main duties of the job To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. About us Our values define who we are as . They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. Job responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. Person Specification Qualifications FRCR or equivalent Full GMC registration and license to practice. Entry on the GMC Specialist Register via CCST, CESR (CP) (proposed CCT/CESR date must be within 6 months of interview) Other post - graduate teaching and /or research qualifications Training in teaching skills Experience Broad experience of all aspects of acute Radiology Sub-speciality training in abdominal (gastrointestinal, HBP and/ or genitourinary) radiology Participation in sub-specialty cancer MDTs and imaging meetings relevant to this role Knowledge of the NHS plan / modernisation agenda and the implications for service development Abdominal imaging fellowship or other post - CCT subspecialist experience in abdominal imaging Clinical and Technical Skills and Competencies Knowledge of multidisciplinary clinical audit principles and evidence of direct involvement in audits Able to independently protocol and report subspecialist investigations and support cancer MDTs and imaging meeting relevant to this role Understanding of and willingness to participate in clinical audit and quality assurance relevant to this role Ability to work as part of a multidisciplinary team Experience with regional PACS systems Training in teaching Completed audit or quality improvement activity directly relevant to this role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. University Hospitals Dorset NHS Foundation Trust

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Referrals Liaison and Administrative Coordinator at Active Care Group. This position is full time, working remotely with occasional travel to site locations within Active Care Group. The Referrals Liaison & Administrative Coordinator plays a pivotal role in supporting the Active Care Group referrals and admissions pathway by ensuring a smooth and responsive experience for referrers, services, and prospective clients. As a key point of contact within the Business Development team, this role is centred around supporting the Business Development Managers in delivering timely, accurate, and compassionate communication that reflects the organisation's commitment to excellence in care. Combining the precision of administrative expertise with the warmth of customer service, the coordinator ensures that every contact with our stakeholders is handled with professionalism and attention to detail. From managing data and CRM systems to liaising with internal teams and external stakeholders, this role helps create a seamless journey from initial enquiry through to admission-supporting both operational efficiency and a positive client experience. What you'll be doing: Support the Business Development Director and team in recording and processing referral data Liaise with services and prospective customers to gather and share admissions information Assist with CRM data management and reporting Act as the first point of contact for self-pay enquiries prior to handover to the concierge team Manage central inboxes and provide first-line response to referral enquiriesSupport coordination of events in collaboration with the marketing team Provide general administrative support to the Business Development team Handle telephone and email enquiries with warmth and professionalism. Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required. Maintain their own training compliance with and ensure they are up to date with regulatory standards. Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies. This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances. What you'll have: Strong customer service background Confident IT user with a willingness to learn new systems Experience in dealing with external stakeholders on a professional level over telephone and email Familiarity with Customer Relations Management systems would be an advantage Excellent attention to detail and organisational skills Proactive and self-motivated approachClear and professional communication skills Outstanding interpersonal skills. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Go back Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Administration Officer The closing date is 19 March 2026 Applications are invited from suitably qualified and experienced administration candidates to join our busy administration team. We currently have the following Band 3 Administration Officer vacancies with North Cumbria memory and Later life services based at Lilyhall Business centre in Workington. 1 x full time post : 37.5hrs (Monday to Friday 9am to 5pm) 1 x part time post: 22.5 hrs (Tuesday to Friday 9am to 5pm / Mon - Friday 9am to 3pm) This is a very busy service and the successful post holders will have members of the admin team to support the large multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times. You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Clinical Team Manager. Main duties of the job Candidates will be responsible for administrative functions and must have demonstrable recent 12 month experienceincluding, but not limited, to the following: Experience working in a customer / patient focused environment (face to face and telephone) Administrative/Secretarial experience Typing and formatting letters and reports Minute taking experience Diary Management Ability to be self-directed, motivated and be able to contribute positively within a team Ability to change tasks at short notice Reliable and punctual The post holder will be expected to demonstrate flexibility in the role The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted. The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. Candidates must be adaptable, work well as a team and provide a positive patient experience which are essential skills for the role of Administration Officer. About us We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. Job responsibilities Please find attached job description for full details. We welcome your application. Please note - this vacancy may close early once a suitable number of applications are received. Person Specification Education and Qualification Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) Audio Typing qualification or demonstrable equivalent experience General level of education to O-Level/ GCSE or equivalent NVQ Level 3 Level 3 in Customer Care (or equivalent) Knowledge and Experience Knowledge of NHS Policies and Procedures Working knowledge of Microsoft applications, including e-mail communication Ability to maintain and update Patient Information Systems e.g. RiO Good working knowledge of office procedures Previous secretarial/clerical experience Ability to uphold confidentiality at all times Able to prioritise and plan own workload Experience using stock ordering systems and petty cash systems Experience of working with medical records filing systems Skills and Competencies Excellent communication and interpersonal skills, both verbal and written Good organisational and planning skills Shorthand skills Role/Team specific requirements Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence Personal Characteristics Discrete in handling confidential and sensitive information Additional Requirements Must be able to meet the mobility requirements of the post, in providing cover for other teams as and when agreed Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust £24,937 to £26,598 a year (pro rata for part time post)

Patient Access and Medical Receptionist Team Lead The Patient Access and Medical Receptionist Team Lead is responsible for leading, supervising, and supporting the teams to deliver a high-quality, patient-focused service. The role involves coordinating day-to-day front desk and booking operations, ensuring smooth patient access to services, and maintaining an efficient and professional environment. Main duties of the job Team Leadership & Supervision Operational Oversight Patient Services & Communication Administration & Compliance Liaison & Collaboration This position requires strong organisational skills, excellent communication, and the ability to motivate and develop team members while working collaboratively with clinical and administrative colleagues About us We are an organisation of approximately 170 people working in four surgeries and we are lucky to have a team of dedicated, friendly clinical staff along with a fantastic support team. We merged to become the Middlewood Partnership 4 years ago and love what we do and the organisation we have created. The Patient Access and Medical Receptionist Team is at the heart of our practices and our care. You will play a key role in supporting our patient population and work closely with all members of the practice including our team of nurses and other healthcare professionals. You will also liaise and build relationships with colleagues across all our four practices and the wider community. Job responsibilities Please see attached job description for full details Lead, supervise, and support the teams ensuring consistent delivery of high-quality patient services. Organise staff rotas, breaks, and cover arrangements to maintain adequate reception and booking desk support. Provide training, mentoring, and on-the-job coaching for new and existing staff. Conduct regular team meetings, briefings, and one-to-one check-ins. Carry out staff appraisals and support professional development plans. Monitor staff attendance, managing sickness and absence in line with practice policies. Escalate persistent absence or performance issues to the Clinical Services Manager as required. Promote a positive, inclusive, and supportive team culture. Operational Oversight Ensure reception and booking processes run smoothly and efficiently across the practice. Oversee appointment allocation, including urgent and routine bookings, ensuring alignment with clinical protocols. Support coordination of specialist clinics (e.g., minor surgery, physiotherapy, coil fittings, cryotherapy). Monitor workloads and reallocate tasks as needed to maintain service quality. Assist with practice-wide campaigns (e.g., flu clinics, health screening programmes). Act as a first point of escalation for complex patient queries and complaints, ensuring professional resolution. Maintain a visible presence to support staff during busy or challenging periods. Ensure consistent delivery of a caring, respectful, and patient-focused service. Promote and support patients in using digital services (e.g., online booking and prescription requests). Administration & Compliance Ensure staff adhere to confidentiality, data protection, and safeguarding protocols. Monitor accuracy of patient registrations, appointment bookings, and record management. Support management of DNA follow-ups and strategies to reduce missed appointments. Ensure reception areas are clean, safe, and well-presented at all times. Report and resolve IT or equipment issues promptly. Work closely with Clinical Service Manager to ensure appointment demand is managed effectively. Liaise with MINT G.P. Urgent Care to coordinate urgent appointment allocation. Collaborate with the Clinical Services Manager and wider leadership team on service improvements and workflow optimisation Person Specification Knowledge, Skills and Competencies Excellent communication and interpersonal skills. Ability to remain calm, professional, and supportive under pressure. Strong organisational and time management skills. Ability to coach, motivate, and develop staff Competence in IT systems with willingness to learn new platforms. Familiarity with EMIS or similar GP systems. Knowledge of NHS and GP surgery processes. Experience Proven experience in a supervisory or team leader role. Experience in a GP practice, healthcare, or busy customer service environment Experience in rota management or workforce planning. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.