Are you a detail-driven problem solver who gets a buzz from resolving issues, spotting discrepancies, and keeping processes running smoothly? If so, this could be the role for you. We are looking for a Claims Coordinator to join our client's engaging team, supporting both finance and customer service in ensuring billing and claim processes are handled quickly, accurately, and with care. Job Title: Claims Administrator Type: Part Time position, 3 days a week Salary: 18,000 per annum Location: Bracknell based What you'll be doing: Receiving, investigating, and resolving customer claims relating to credit adjustments and rebills. Reviewing, processing, and documenting credits in line with company policies. Ensuring corrected invoices are issued accurately and on time. Working closely with order management, finance, and customer service to keep things running seamlessly. Maintaining clear, detailed records and preparing reports on claims, credits, and rebills. Making sure all claims and processes meet company and system requirements. What we're looking for: Experience in invoicing and claims management Excellent attention to detail to catch the small errors others miss Brilliant communication skills to manage claims and queries with professionalism A natural problem solver who can think on their feet and deliver resolutions IT confidence What's in it for you: The chance to be part of an international, innovative company with a household-name client base A supportive team environment where collaboration and ideas are encouraged A role where your attention to detail and accuracy really make a difference Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 27, 2026
Full time
Are you a detail-driven problem solver who gets a buzz from resolving issues, spotting discrepancies, and keeping processes running smoothly? If so, this could be the role for you. We are looking for a Claims Coordinator to join our client's engaging team, supporting both finance and customer service in ensuring billing and claim processes are handled quickly, accurately, and with care. Job Title: Claims Administrator Type: Part Time position, 3 days a week Salary: 18,000 per annum Location: Bracknell based What you'll be doing: Receiving, investigating, and resolving customer claims relating to credit adjustments and rebills. Reviewing, processing, and documenting credits in line with company policies. Ensuring corrected invoices are issued accurately and on time. Working closely with order management, finance, and customer service to keep things running seamlessly. Maintaining clear, detailed records and preparing reports on claims, credits, and rebills. Making sure all claims and processes meet company and system requirements. What we're looking for: Experience in invoicing and claims management Excellent attention to detail to catch the small errors others miss Brilliant communication skills to manage claims and queries with professionalism A natural problem solver who can think on their feet and deliver resolutions IT confidence What's in it for you: The chance to be part of an international, innovative company with a household-name client base A supportive team environment where collaboration and ideas are encouraged A role where your attention to detail and accuracy really make a difference Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
International Institute for Environment and Development (IIED)
We are now looking for a Finance Officer to join us on a full-time basis, working 35 hours per week for a 12 month fixed-term contract to cover a period of maternity leave. The Benefits - Salary of £31,960 - £38,675 per annum - 25 days' annual leave per year, plus bank holidays and additional leave over Christmas - 7.5% employer pension contributions - Enhanced maternity, paternity, and adoption pay - Cycle-to-work scheme - Employee protection scheme (life, critical illness, income protection) This is a rewarding opportunity for an AAT qualified finance professional with strong accounts receivable experience to join our globally respected organisation. You ll play a vital role behind the scenes, ensuring the financial foundations are strong enough for our teams to undertake critical work on climate change, biodiversity loss and global inequality. What s more, you ll gain valuable exposure to international financial operations, enjoy flexible hybrid working and contribute to a mission that goes far beyond the numbers. So, if you re ready to develop your expertise within a purpose-driven organisation, we d love to hear from you. Your Role As a Finance Officer, you will support healthy, responsible finance across the organisation by managing accounts receivable processes. Specifically, you will ensure that all funds owed to us are collected and recorded accurately and on time. Managing the end-to-end AR process, you will track incoming payments, maintain accurate records and conduct reconciliations to resolve discrepancies. You will prepare aged debtor reports, follow up on outstanding balances and contribute to process improvements that enhance cash flow stability and reduce debtor days. You will also oversee staff expenses and credit card management, ensuring claims are compliant, accurately coded and processed efficiently. Alongside weekly multi-currency bank reconciliations, you will support month-end and year-end processes, audit preparation and continuous improvement initiatives across finance operations. Additionally, you will: - Reconcile funder accounts and resolve unallocated or misposted payments - Process international payments and manage foreign exchange considerations - Administer the credit card portal in line with organisational policies - Prepare debtor and cash flow reports for review - Support tax reporting, compliance checks and donor financial reporting - Act as a key contact for AR and expense-related queries About You To be considered as the Finance Officer, you will need: - To be AAT qualified or possess equivalent experience - Proven experience in accounts receivable and staff expense management - Strong experience in cash receipt processing and debt collection - Experience working with financial systems and accounting software - Familiarity with multi-currency accounting and international payments - Proficiency in accounting software and strong Excel skills - Excellent organisational skills and the ability to prioritise a varied workload - High accuracy and attention to detail - Strong written and verbal communication skills - Analytical and problem-solving abilities The closing date for this role is 9th March 2026. However, the role may close early if we have the right candidate. Other organisations may call this role Accounts Receivable Officer, Finance Officer, AR Officer, Credit Control Officer, Finance Administrator, Accounts Technician, Accounts Junior, Bookkeeper, or Accounts Assistant. IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
Feb 26, 2026
Full time
We are now looking for a Finance Officer to join us on a full-time basis, working 35 hours per week for a 12 month fixed-term contract to cover a period of maternity leave. The Benefits - Salary of £31,960 - £38,675 per annum - 25 days' annual leave per year, plus bank holidays and additional leave over Christmas - 7.5% employer pension contributions - Enhanced maternity, paternity, and adoption pay - Cycle-to-work scheme - Employee protection scheme (life, critical illness, income protection) This is a rewarding opportunity for an AAT qualified finance professional with strong accounts receivable experience to join our globally respected organisation. You ll play a vital role behind the scenes, ensuring the financial foundations are strong enough for our teams to undertake critical work on climate change, biodiversity loss and global inequality. What s more, you ll gain valuable exposure to international financial operations, enjoy flexible hybrid working and contribute to a mission that goes far beyond the numbers. So, if you re ready to develop your expertise within a purpose-driven organisation, we d love to hear from you. Your Role As a Finance Officer, you will support healthy, responsible finance across the organisation by managing accounts receivable processes. Specifically, you will ensure that all funds owed to us are collected and recorded accurately and on time. Managing the end-to-end AR process, you will track incoming payments, maintain accurate records and conduct reconciliations to resolve discrepancies. You will prepare aged debtor reports, follow up on outstanding balances and contribute to process improvements that enhance cash flow stability and reduce debtor days. You will also oversee staff expenses and credit card management, ensuring claims are compliant, accurately coded and processed efficiently. Alongside weekly multi-currency bank reconciliations, you will support month-end and year-end processes, audit preparation and continuous improvement initiatives across finance operations. Additionally, you will: - Reconcile funder accounts and resolve unallocated or misposted payments - Process international payments and manage foreign exchange considerations - Administer the credit card portal in line with organisational policies - Prepare debtor and cash flow reports for review - Support tax reporting, compliance checks and donor financial reporting - Act as a key contact for AR and expense-related queries About You To be considered as the Finance Officer, you will need: - To be AAT qualified or possess equivalent experience - Proven experience in accounts receivable and staff expense management - Strong experience in cash receipt processing and debt collection - Experience working with financial systems and accounting software - Familiarity with multi-currency accounting and international payments - Proficiency in accounting software and strong Excel skills - Excellent organisational skills and the ability to prioritise a varied workload - High accuracy and attention to detail - Strong written and verbal communication skills - Analytical and problem-solving abilities The closing date for this role is 9th March 2026. However, the role may close early if we have the right candidate. Other organisations may call this role Accounts Receivable Officer, Finance Officer, AR Officer, Credit Control Officer, Finance Administrator, Accounts Technician, Accounts Junior, Bookkeeper, or Accounts Assistant. IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
Customer Service Administrator Full-Time, Permanent Mansfield, Onsite Monday-Friday 8am-5pm 26,000 Introduction to the Company This is a great opportunity to work for a reputable company within their field, being able to provide an excellent service to all clients and ensuring high standards at all times. You will be responsible for working closely with clients and accurately recording claims and keeping clients updated throughout the full life-cycle. Description of the role: Setting up new client files both manual and electronic for new instruction. Producing daily work sheets and documentation for site visits. Liaising with Technicians to ensure correct documentation is in place. Liaising with external providers to book appointments including Electricians and Surveyors. Recording all client data following phone conversations. Assisting with the deployment of staff. Communicating between both internal and external staff with progress. About you: Customer service experience and excellent customer support skills. IT literate with experience of Microsoft Office. Experience of working within a fast paced environment. Experience of working within a compliance heavy role. Ability to liaise with internal and external staff. Able to deal with confidential and sensitive information. If you have experience of working within both Administration and Customer Service roles and are keen to provide an excellent client experience, please don't hesitate to apply!
Feb 26, 2026
Full time
Customer Service Administrator Full-Time, Permanent Mansfield, Onsite Monday-Friday 8am-5pm 26,000 Introduction to the Company This is a great opportunity to work for a reputable company within their field, being able to provide an excellent service to all clients and ensuring high standards at all times. You will be responsible for working closely with clients and accurately recording claims and keeping clients updated throughout the full life-cycle. Description of the role: Setting up new client files both manual and electronic for new instruction. Producing daily work sheets and documentation for site visits. Liaising with Technicians to ensure correct documentation is in place. Liaising with external providers to book appointments including Electricians and Surveyors. Recording all client data following phone conversations. Assisting with the deployment of staff. Communicating between both internal and external staff with progress. About you: Customer service experience and excellent customer support skills. IT literate with experience of Microsoft Office. Experience of working within a fast paced environment. Experience of working within a compliance heavy role. Ability to liaise with internal and external staff. Able to deal with confidential and sensitive information. If you have experience of working within both Administration and Customer Service roles and are keen to provide an excellent client experience, please don't hesitate to apply!
Medical Receptionist / Administrator Physiotherapy Clinic - Stirling Nurse Seekers are proud to be recruiting on behalf of a thriving, well-established physiotherapy clinic seeking a friendly, highly organised and motivated Medical Receptionist/Administrator. This is an excellent opportunity for a proactive individual who enjoys working in a patient-focused environment and plays a key role in ensuring the smooth and efficient running of a busy clinic. The Role You will be the first point of contact for patients and visitors, delivering exceptional customer service while providing comprehensive administrative support. This position requires strong organisational skills, attention to detail and the ability to multitask in a fast-paced healthcare setting. Key Responsibilities Welcoming patients and managing check-in procedures Scheduling appointments, follow-ups and consultations Handling phone, email, website and social media enquiries Coordinating diaries with physiotherapists to optimise clinic capacity Maintaining accurate patient records in line with GDPR and compliance standards Supporting billing, invoicing, insurance claims and payment collection Overseeing daily administrative operations and clinic supplies Ensuring a clean, organised and welcoming reception and waiting area Assisting with quality assurance and continuous service improvement The Ideal Candidate Previous experience in a medical receptionist or healthcare administration role Understanding of physiotherapy or clinical environments Strong communication and interpersonal skills Confident using clinic management systems and electronic health records Excellent organisational and time-management abilities Professional, compassionate and patient-focused approach Benefits Competitive salary with performance incentives Ongoing professional development Supportive and positive working environment Opportunity to contribute to the continued growth of a successful clinic If you are dedicated, personable and passionate about delivering outstanding patient care through excellent administration, apply today or contact Nurse Seekers on (phone number removed)
Feb 25, 2026
Full time
Medical Receptionist / Administrator Physiotherapy Clinic - Stirling Nurse Seekers are proud to be recruiting on behalf of a thriving, well-established physiotherapy clinic seeking a friendly, highly organised and motivated Medical Receptionist/Administrator. This is an excellent opportunity for a proactive individual who enjoys working in a patient-focused environment and plays a key role in ensuring the smooth and efficient running of a busy clinic. The Role You will be the first point of contact for patients and visitors, delivering exceptional customer service while providing comprehensive administrative support. This position requires strong organisational skills, attention to detail and the ability to multitask in a fast-paced healthcare setting. Key Responsibilities Welcoming patients and managing check-in procedures Scheduling appointments, follow-ups and consultations Handling phone, email, website and social media enquiries Coordinating diaries with physiotherapists to optimise clinic capacity Maintaining accurate patient records in line with GDPR and compliance standards Supporting billing, invoicing, insurance claims and payment collection Overseeing daily administrative operations and clinic supplies Ensuring a clean, organised and welcoming reception and waiting area Assisting with quality assurance and continuous service improvement The Ideal Candidate Previous experience in a medical receptionist or healthcare administration role Understanding of physiotherapy or clinical environments Strong communication and interpersonal skills Confident using clinic management systems and electronic health records Excellent organisational and time-management abilities Professional, compassionate and patient-focused approach Benefits Competitive salary with performance incentives Ongoing professional development Supportive and positive working environment Opportunity to contribute to the continued growth of a successful clinic If you are dedicated, personable and passionate about delivering outstanding patient care through excellent administration, apply today or contact Nurse Seekers on (phone number removed)
The Executive Assistant will play a key role in supporting and enabling the Chief of Staff to lead strategically by managing their diary, information flow, communications, and oversight of all aspects of Bishopthorpe Palace. They will be expected to take a hands- on approach in supporting the Chief of Staff in their operational responsibilities and wider engagement, monitoring workflow, preparing briefings and other writing, and assisting in monitoring and preparing budgets and budget reports. They will manage the Accounts Manager, the Team Administrator (F/T) and the Team Administrator (P/T) and help ensure that office support functions run smoothly and efficiently. This position combines high-level executive support, senior stakeholder management and supporting aspects of key functions at Bishopthorpe Palace. The postholder will work independently and in collaboration with the Chief of Staff, supporting their delivery of the operational effectiveness and strategic priorities of the Archbishop's Office. This role is central to maintaining the rhythm and focus of the Archbishop's ministry and ensuring its alignment with the Gospel values of humility, service, and sacrifice. It is important that the postholder demonstrates a diverse skills set, encompassing strong organisational and time management abilities, excellent research, interpersonal and communication and listening skills, and being proficient in using IT and office software. The person must be able to work within a wide-ranging team, be committed, have discretion, be proactive and be able to adaptability and take initiative. Enable the Chief of Staff to prioritise and lead on strategic responsibilities. Be the primary point of contact for incoming communication with the Chief of Staff, ensuring professionalism and confidentiality are maintained. Manage the Chief of Staff's diary, correspondence, and communication with clarity and accuracy, including responding to meeting requests and enquiries on behalf of the CoS. Filter and prioritise information and tasks to support effective decision-making. Monitor emails and incoming correspondence to ensure timely and appropriate responses are made, drafting responses as required. Make travel arrangements and bookings as needed, and submit expense claims. Represent the Chief of Staff as required, particularly on projects and internal group meetings. Manage and prepare research and briefing papers, and lead projects as required. Provide high-quality administrative and policy support on complex or sensitive matters. Coordinate stakeholder engagement and representational duties of the Chief of Staff. Develop and manage systems for monitoring progress on strategic and operational priorities. Assist the Chief of Staff in supporting the Archbishop's involvement in Synods, Councils, and national Church bodies. Collaborate with project groups, internal colleagues and staff across the organisation as required to support on operational planning, decision-making processes, and staff coordination. Support good governance and record-keeping, including meeting preparation and minute-taking. Promote good safeguarding and share in the general responsibility to comply with all organisational policies and procedures. Line manages the Accounts Manager, Team Administrator (F/T) and Team Administrator (P/T) and supports the effective discharge of the Office Admin functions On behalf of the Chief of Staff, work with the Accounts Manager to monitor and oversee the budget and preparation of budgets and budget reports. Providing administrative support to project boards and groups for which the Chief of Staff holds responsibility, such as drafting agendas, preparing minutes, and coordinating reports on research and prospective project work. About You Essential Knowledge/Experience: Experience working with or reporting to senior leaders. High-level administrative experience including complex diary and correspondence management. Experience managing confidential and sensitive information. Experience of stakeholder liaison and diplomacy at senior levels. Skills and Abilities: Strong interpersonal skills, with the ability to build effective relationships at all levels. Excellent written communication, with experience drafting briefings and formal correspondence. Strong organisational skills, including prioritisation and time management. Competence in Microsoft Office applications and digital collaboration tools. High attention to detail and accuracy. Ability to be self-directed, work independently and flexibly under pressure. Strong judgment and emotional intelligence in dealing with urgent and complex issues. Demonstrable experience of drafting and preparing correspondence, briefs and other materials. Experience in managing and preparing budgets. Exceptionally well organised and methodical, with the ability to cope with conflicting priorities. Personal Attributes: A self-starter, able to use initiative and good judgement. Ability to line manage effectively whilst working collaboratively as a member of the team. Able to work in a fast-paced office with good humour, sensitivity, resilience and discretion. Desirable Understanding of the Church of England's ministry, mission and governance. Familiarity with public affairs, current events, or media landscapes. An understanding of the ethos and values of the Church of England. Awareness of and interest in national and international politics and societal issues. Closing date for applications is 9 March 23:55
Feb 25, 2026
Full time
The Executive Assistant will play a key role in supporting and enabling the Chief of Staff to lead strategically by managing their diary, information flow, communications, and oversight of all aspects of Bishopthorpe Palace. They will be expected to take a hands- on approach in supporting the Chief of Staff in their operational responsibilities and wider engagement, monitoring workflow, preparing briefings and other writing, and assisting in monitoring and preparing budgets and budget reports. They will manage the Accounts Manager, the Team Administrator (F/T) and the Team Administrator (P/T) and help ensure that office support functions run smoothly and efficiently. This position combines high-level executive support, senior stakeholder management and supporting aspects of key functions at Bishopthorpe Palace. The postholder will work independently and in collaboration with the Chief of Staff, supporting their delivery of the operational effectiveness and strategic priorities of the Archbishop's Office. This role is central to maintaining the rhythm and focus of the Archbishop's ministry and ensuring its alignment with the Gospel values of humility, service, and sacrifice. It is important that the postholder demonstrates a diverse skills set, encompassing strong organisational and time management abilities, excellent research, interpersonal and communication and listening skills, and being proficient in using IT and office software. The person must be able to work within a wide-ranging team, be committed, have discretion, be proactive and be able to adaptability and take initiative. Enable the Chief of Staff to prioritise and lead on strategic responsibilities. Be the primary point of contact for incoming communication with the Chief of Staff, ensuring professionalism and confidentiality are maintained. Manage the Chief of Staff's diary, correspondence, and communication with clarity and accuracy, including responding to meeting requests and enquiries on behalf of the CoS. Filter and prioritise information and tasks to support effective decision-making. Monitor emails and incoming correspondence to ensure timely and appropriate responses are made, drafting responses as required. Make travel arrangements and bookings as needed, and submit expense claims. Represent the Chief of Staff as required, particularly on projects and internal group meetings. Manage and prepare research and briefing papers, and lead projects as required. Provide high-quality administrative and policy support on complex or sensitive matters. Coordinate stakeholder engagement and representational duties of the Chief of Staff. Develop and manage systems for monitoring progress on strategic and operational priorities. Assist the Chief of Staff in supporting the Archbishop's involvement in Synods, Councils, and national Church bodies. Collaborate with project groups, internal colleagues and staff across the organisation as required to support on operational planning, decision-making processes, and staff coordination. Support good governance and record-keeping, including meeting preparation and minute-taking. Promote good safeguarding and share in the general responsibility to comply with all organisational policies and procedures. Line manages the Accounts Manager, Team Administrator (F/T) and Team Administrator (P/T) and supports the effective discharge of the Office Admin functions On behalf of the Chief of Staff, work with the Accounts Manager to monitor and oversee the budget and preparation of budgets and budget reports. Providing administrative support to project boards and groups for which the Chief of Staff holds responsibility, such as drafting agendas, preparing minutes, and coordinating reports on research and prospective project work. About You Essential Knowledge/Experience: Experience working with or reporting to senior leaders. High-level administrative experience including complex diary and correspondence management. Experience managing confidential and sensitive information. Experience of stakeholder liaison and diplomacy at senior levels. Skills and Abilities: Strong interpersonal skills, with the ability to build effective relationships at all levels. Excellent written communication, with experience drafting briefings and formal correspondence. Strong organisational skills, including prioritisation and time management. Competence in Microsoft Office applications and digital collaboration tools. High attention to detail and accuracy. Ability to be self-directed, work independently and flexibly under pressure. Strong judgment and emotional intelligence in dealing with urgent and complex issues. Demonstrable experience of drafting and preparing correspondence, briefs and other materials. Experience in managing and preparing budgets. Exceptionally well organised and methodical, with the ability to cope with conflicting priorities. Personal Attributes: A self-starter, able to use initiative and good judgement. Ability to line manage effectively whilst working collaboratively as a member of the team. Able to work in a fast-paced office with good humour, sensitivity, resilience and discretion. Desirable Understanding of the Church of England's ministry, mission and governance. Familiarity with public affairs, current events, or media landscapes. An understanding of the ethos and values of the Church of England. Awareness of and interest in national and international politics and societal issues. Closing date for applications is 9 March 23:55
Temporary Position Job Title : Debt Administrator Job Location : Trentham Start Date : ASAP Contract Duration : up to 2 months Hours of Work : 9am-5pm Days of Work : Monday - Friday Work Format : Fully office based Hourly Rate : 12.85ph Duties : Our client is seeking a debt administrator to provide temporary support in recovering outstanding debts, managing aged debtors, and preparing and issuing formal correspondence to initiate the small claims process where required. The role will focus on protecting company cash flow while maintaining professional client relationships and is highly process-driven and suited to an organised and methodical individual but full training on internal processes will be provided. Experience : Previous administrative experience is essential Ability to work independently and manage workload effectively Strong written and verbal communication skills Proficiency in Microsoft Office, particularly Word and Outlook For more information regarding the above role, please call Iona on (phone number removed) or alternately send your CV. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Feb 25, 2026
Seasonal
Temporary Position Job Title : Debt Administrator Job Location : Trentham Start Date : ASAP Contract Duration : up to 2 months Hours of Work : 9am-5pm Days of Work : Monday - Friday Work Format : Fully office based Hourly Rate : 12.85ph Duties : Our client is seeking a debt administrator to provide temporary support in recovering outstanding debts, managing aged debtors, and preparing and issuing formal correspondence to initiate the small claims process where required. The role will focus on protecting company cash flow while maintaining professional client relationships and is highly process-driven and suited to an organised and methodical individual but full training on internal processes will be provided. Experience : Previous administrative experience is essential Ability to work independently and manage workload effectively Strong written and verbal communication skills Proficiency in Microsoft Office, particularly Word and Outlook For more information regarding the above role, please call Iona on (phone number removed) or alternately send your CV. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Executive PA to Senior Advisor Full-time, office-based Leicestershire (our ref AL1401) Salary: Competitive, dependent on experience Industry: Independent Financial Advice (IFA) If you re a confident, discreet and highly capable IFA administrator ready to take the next step into a senior PA position, we d love to hear from you. My client is an established yet growing and forward-thinking Independent Wealth Management organisation. They are now seeking a highly professional, discreet and exceptionally organised Executive PA to provide dedicated support to their Senior Advisor, while also delivering high-quality IFA administrative and technical support. About the Role This is a pivotal role at the heart of a growing financial services business. You will combine first-class executive support with deep knowledge of IFA administration processes, ensuring the Senior Advisor is fully supported in all aspects of day-to-day operations, client management and strategic priorities. This role is ideal for someone with substantial Financial Services administration experience who is ready to step into a high-trust, high-responsibility position working directly with senior leadership. Key Responsibilities Executive PA Support to the Senior Advisor Provide comprehensive diary, inbox and task management, ensuring the Senior Advisors time is optimised. Manage confidential and sensitive information with absolute discretion. Prepare briefing documents, meeting packs, agendas and follow-up actions. Handle internal and external communication on behalf of the Senior Advisor in a polished, professional manner. Coordinate travel, meetings, events and key leadership engagements. Act as a trusted gatekeeper and first point of contact for stakeholders, clients and internal teams. Support the Senior Advisor in delivering strategic initiatives, business projects and time-critical priorities. IFA Technical Administration Process LOAs and liaise with product providers. Prepare valuations, portfolio comparison analytics and cashflow modelling inputs. Manage attitude-to-risk questionnaires and support suitability documentation processes. Produce and prepare client appointment packs for new and existing clients. Carry out fund switches and no action suitability letters where required. Manage adviser diary booking and scheduling for client meetings. Process new business applications, ensuring accuracy and regulatory compliance. Liaise with providers to track business through to completion, resolving queries and updating clients and Senior Advisor. Handle death claims with professionalism, sensitivity and empathy. Maintain full compliance with FCA regulations, Financial Services and Markets Act 2000, and all internal TCF, AML and financial crime procedures. Keep up to date with product, legislative and industry changes. What We re Looking For - Essential Experience Minimum 5 years of administration experience, including at least 2 years within Financial Services (IFA experience essential). Proven experience supporting senior leadership or acting in a high-responsibility administrative role requiring discretion. Strong understanding of IFA processes, compliance requirements and provider interactions. Skills & Attributes Exceptional professionalism, confidentiality and judgement. Highly organised, proactive and able to manage competing deadlines. Confident communicator with excellent written and verbal skills. Strong IT capability (Word, Excel, Outlook); experience with the back-office system Curo would be a distinct advantage. Able to work independently with minimal supervision while maintaining high accuracy. Composed under pressure; able to navigate interruptions and shifting priorities. A positive, solutions-focused team player who contributes ideas for improving processes and client service. Why Apply? Opportunity to work directly with the Senior Advisor in a trusted, high-impact position. A supportive, professional environment committed to excellence in client service. If this role is of interest, please apply with an up to date CV. We aim to respond to all applications within 10 days. By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us. Full Privacy Notice can be found on our website.
Feb 25, 2026
Full time
Executive PA to Senior Advisor Full-time, office-based Leicestershire (our ref AL1401) Salary: Competitive, dependent on experience Industry: Independent Financial Advice (IFA) If you re a confident, discreet and highly capable IFA administrator ready to take the next step into a senior PA position, we d love to hear from you. My client is an established yet growing and forward-thinking Independent Wealth Management organisation. They are now seeking a highly professional, discreet and exceptionally organised Executive PA to provide dedicated support to their Senior Advisor, while also delivering high-quality IFA administrative and technical support. About the Role This is a pivotal role at the heart of a growing financial services business. You will combine first-class executive support with deep knowledge of IFA administration processes, ensuring the Senior Advisor is fully supported in all aspects of day-to-day operations, client management and strategic priorities. This role is ideal for someone with substantial Financial Services administration experience who is ready to step into a high-trust, high-responsibility position working directly with senior leadership. Key Responsibilities Executive PA Support to the Senior Advisor Provide comprehensive diary, inbox and task management, ensuring the Senior Advisors time is optimised. Manage confidential and sensitive information with absolute discretion. Prepare briefing documents, meeting packs, agendas and follow-up actions. Handle internal and external communication on behalf of the Senior Advisor in a polished, professional manner. Coordinate travel, meetings, events and key leadership engagements. Act as a trusted gatekeeper and first point of contact for stakeholders, clients and internal teams. Support the Senior Advisor in delivering strategic initiatives, business projects and time-critical priorities. IFA Technical Administration Process LOAs and liaise with product providers. Prepare valuations, portfolio comparison analytics and cashflow modelling inputs. Manage attitude-to-risk questionnaires and support suitability documentation processes. Produce and prepare client appointment packs for new and existing clients. Carry out fund switches and no action suitability letters where required. Manage adviser diary booking and scheduling for client meetings. Process new business applications, ensuring accuracy and regulatory compliance. Liaise with providers to track business through to completion, resolving queries and updating clients and Senior Advisor. Handle death claims with professionalism, sensitivity and empathy. Maintain full compliance with FCA regulations, Financial Services and Markets Act 2000, and all internal TCF, AML and financial crime procedures. Keep up to date with product, legislative and industry changes. What We re Looking For - Essential Experience Minimum 5 years of administration experience, including at least 2 years within Financial Services (IFA experience essential). Proven experience supporting senior leadership or acting in a high-responsibility administrative role requiring discretion. Strong understanding of IFA processes, compliance requirements and provider interactions. Skills & Attributes Exceptional professionalism, confidentiality and judgement. Highly organised, proactive and able to manage competing deadlines. Confident communicator with excellent written and verbal skills. Strong IT capability (Word, Excel, Outlook); experience with the back-office system Curo would be a distinct advantage. Able to work independently with minimal supervision while maintaining high accuracy. Composed under pressure; able to navigate interruptions and shifting priorities. A positive, solutions-focused team player who contributes ideas for improving processes and client service. Why Apply? Opportunity to work directly with the Senior Advisor in a trusted, high-impact position. A supportive, professional environment committed to excellence in client service. If this role is of interest, please apply with an up to date CV. We aim to respond to all applications within 10 days. By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us. Full Privacy Notice can be found on our website.
Get Staffed Online Recruitment Limited
Huntingdon, Cambridgeshire
Customer Services Administrator Part-Time 12-Month Fixed Term Contract About Our Client Located in Huntingdon, our client is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, they have grown every year since incorporation and have established an outstanding reputation for the quality of their work and service levels. They hold people at the centre of what they do and continue to monitor and improve their processes as they work towards their goal of being featured on Best Companies 'Top 100 Companies To Work For'. They have become a 'Living Wage Accredited' employer and have exciting expansion plans with the aim to double their turnover in the next few years. Never has it been a more exciting time to join them. Role Summary Our client is looking for a Customer Services Administrator that thrives in a fast-paced environment to support their Online Services team. The role will involve a variety of tasks, and, due to the quick turnaround of the ordering process, the successful candidate must be able to work to tight deadlines. The main responsibility will be processing orders placed on their websites, following them through from start to finish, and dealing with associated customer queries. It is important that the successful candidate can multi-task with a proactive approach to changing situations and be a good communicator over the phone and emails showing great attention to detail. No formal qualifications are required, but the candidate must be organised and computer literate with knowledge of Microsoft office. Customer service in a previous role is essential. This role is a part-time position working 3 days per week. Key Responsibilities: Deal with all aspects of the ordering process, from initial order to completion. Daily checks to close completed orders and follow up on the status of outstanding orders. Track deliveries to ensure safe completion of orders, resolve any delivery queries, and manage any claims processes. Answer the phone and deal with customer queries related to orders and the websites. Liaising with clients via phone, email and live chat. Liaise with internal departments. Monitor stock levels. Assist the account management team in dealing with customer requests. General administration tasks associated with the role. You Will: Be highly organised and efficient. Have strong prioritisation skills. Have excellent telephone and email manor and be a good communicator. Have experience in customer service. Be experienced in Outlook. Have excellent attention to detail. Have knowledge of Excel. What They Offer In Return: 4 x Salary Life Assurance Up to 75% Income Protection Private Medical (after a qualifying period) Enhanced Pension Scheme Enhanced Maternity and Paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained Mental Health First Aiders Eye-care Scheme Cycle to Work Scheme Time off on your birthday Social and charity events Exclusive staff discounts Apply today with an up-to-date CV.
Feb 24, 2026
Full time
Customer Services Administrator Part-Time 12-Month Fixed Term Contract About Our Client Located in Huntingdon, our client is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, they have grown every year since incorporation and have established an outstanding reputation for the quality of their work and service levels. They hold people at the centre of what they do and continue to monitor and improve their processes as they work towards their goal of being featured on Best Companies 'Top 100 Companies To Work For'. They have become a 'Living Wage Accredited' employer and have exciting expansion plans with the aim to double their turnover in the next few years. Never has it been a more exciting time to join them. Role Summary Our client is looking for a Customer Services Administrator that thrives in a fast-paced environment to support their Online Services team. The role will involve a variety of tasks, and, due to the quick turnaround of the ordering process, the successful candidate must be able to work to tight deadlines. The main responsibility will be processing orders placed on their websites, following them through from start to finish, and dealing with associated customer queries. It is important that the successful candidate can multi-task with a proactive approach to changing situations and be a good communicator over the phone and emails showing great attention to detail. No formal qualifications are required, but the candidate must be organised and computer literate with knowledge of Microsoft office. Customer service in a previous role is essential. This role is a part-time position working 3 days per week. Key Responsibilities: Deal with all aspects of the ordering process, from initial order to completion. Daily checks to close completed orders and follow up on the status of outstanding orders. Track deliveries to ensure safe completion of orders, resolve any delivery queries, and manage any claims processes. Answer the phone and deal with customer queries related to orders and the websites. Liaising with clients via phone, email and live chat. Liaise with internal departments. Monitor stock levels. Assist the account management team in dealing with customer requests. General administration tasks associated with the role. You Will: Be highly organised and efficient. Have strong prioritisation skills. Have excellent telephone and email manor and be a good communicator. Have experience in customer service. Be experienced in Outlook. Have excellent attention to detail. Have knowledge of Excel. What They Offer In Return: 4 x Salary Life Assurance Up to 75% Income Protection Private Medical (after a qualifying period) Enhanced Pension Scheme Enhanced Maternity and Paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained Mental Health First Aiders Eye-care Scheme Cycle to Work Scheme Time off on your birthday Social and charity events Exclusive staff discounts Apply today with an up-to-date CV.
Customer Services Administrator Part-Time 12-Month Fixed Term Contract About Us Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes as we work towards our goal of being featured on Best Companies Top 100 Companies To Work For . We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary We are looking for a Customer Services Administrator that thrives in a fast-paced environment to support our Online Services team. Your role will involve a variety of tasks, and, due to the quick turnaround of the ordering process, you must be able to work to tight deadlines. Your main responsibility will be processing orders placed on our websites, following them through from start to finish, and dealing with associated customer queries. It is important that you can multi-task with a proactive approach to changing situations and be a good communicator over the phone and emails showing great attention to detail. No formal qualifications are required, but you must be organised and computer literate with knowledge of Microsoft office. Customer service in a previous role is essential. This role is a part-time position working 3 days per week. Key Responsibilities: Deal with all aspects of our ordering process, from initial order to completion. Daily checks to close completed orders and follow up on the status of outstanding orders. Track deliveries to ensure safe completion of orders, resolve any delivery queries, and manage any claims processes. Answer the phone and deal with customer queries related to orders and our websites. Liaising with clients via phone, email and live chat. Liaise with internal departments. Monitor stock levels. Assist our account management team in dealing with customer requests. General administration tasks associated with the role. You Will: Be highly organised and efficient. Have strong prioritisation skills. Have excellent telephone and email manor and be a good communicator. Have experience in customer service. Be experienced in Outlook. Have excellent attention to detail. Have knowledge of Excel. What We Offer In Return: 4 x Salary Life Assurance Up to 75% Income Protection Private Medical (after a qualifying period) Enhanced Pension Scheme Enhanced Maternity and Paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained Mental Health First Aiders Eye-care Scheme Cycle to Work Scheme Time off on your birthday Social and charity events Exclusive staff discounts Apply today with an up-to-date CV.
Feb 24, 2026
Full time
Customer Services Administrator Part-Time 12-Month Fixed Term Contract About Us Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes as we work towards our goal of being featured on Best Companies Top 100 Companies To Work For . We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary We are looking for a Customer Services Administrator that thrives in a fast-paced environment to support our Online Services team. Your role will involve a variety of tasks, and, due to the quick turnaround of the ordering process, you must be able to work to tight deadlines. Your main responsibility will be processing orders placed on our websites, following them through from start to finish, and dealing with associated customer queries. It is important that you can multi-task with a proactive approach to changing situations and be a good communicator over the phone and emails showing great attention to detail. No formal qualifications are required, but you must be organised and computer literate with knowledge of Microsoft office. Customer service in a previous role is essential. This role is a part-time position working 3 days per week. Key Responsibilities: Deal with all aspects of our ordering process, from initial order to completion. Daily checks to close completed orders and follow up on the status of outstanding orders. Track deliveries to ensure safe completion of orders, resolve any delivery queries, and manage any claims processes. Answer the phone and deal with customer queries related to orders and our websites. Liaising with clients via phone, email and live chat. Liaise with internal departments. Monitor stock levels. Assist our account management team in dealing with customer requests. General administration tasks associated with the role. You Will: Be highly organised and efficient. Have strong prioritisation skills. Have excellent telephone and email manor and be a good communicator. Have experience in customer service. Be experienced in Outlook. Have excellent attention to detail. Have knowledge of Excel. What We Offer In Return: 4 x Salary Life Assurance Up to 75% Income Protection Private Medical (after a qualifying period) Enhanced Pension Scheme Enhanced Maternity and Paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained Mental Health First Aiders Eye-care Scheme Cycle to Work Scheme Time off on your birthday Social and charity events Exclusive staff discounts Apply today with an up-to-date CV.
Group Benefits Health and Drug Adjudicator Location Ayr, ON Job Type Full-Time, Permanent Job Description Who are we: We're a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we're a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd. What we're looking for: We're looking for a dynamic Group Benefits Health and Drug Adjudicator Representative with a minimum of 3 year' experience in the Benefits industry. They are responsible for handling client inquiries and processing claims in a timely and efficient way. They will be knowledgeable enough to walk clients through the member portal, understand plan designs and as well as providing claims processing assistance to the Support team! What you'll do: The Group Benefits Health and Drug Adjudicator Representative will provide excellent customer service to our clients. This will include but is not limited to: Interpret related Benefit policies and procedures and support compliance with government and provincial regulations. Process claims and predeterminations accurately in a timely manner within established service standards. Answer phone calls and assist members and providers with claim/coverage inquiries Taking ownership and resolving client issues and concerns to the satisfaction of the client and business unit, including but not limited to interacting with customers in a customer service capacity. Ability to navigate the system to efficiently answer questions around coverage, members profiles, and where needed escalate issues to the corresponding team. Referring to questionable/contentious claims for evaluation as needed and providing recommendations for action to help minimize fraud. Contribute to the continuous improvement of business processes. Ensure data accuracy, integrity and consistency across designated databases Additional basic tasks within the Support Team as required What you need Must have a minimum of 3 years in an insurance company, group benefits role Must have a minimum of 1 year experience adjudicating health and drug claims. Exceptional interpersonal skills to build positive relationships with our clients Attention to detail and maintaining accurate client files Capable of interpreting and applying claim guidelines while working through ambiguous situations Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations Strong organizational skills including the ability to prioritize and multi-task Certification: None required although GBA or Group Benefits Certification would be considered an asset A good understanding of personal computers and software, particularly MS Word, Excel, Outlook and G Suite What we can offer Group Benefits Plan In Office Job Type: Full-time, Permanent Dental care Employee Assistance Program Extended health care Life insurance Paid time off Wellness program Schedule: 8-hour shift - Shift schedule could be anywhere from 8 am to 12pm start time depending on the business need at time of hire.
Feb 24, 2026
Full time
Group Benefits Health and Drug Adjudicator Location Ayr, ON Job Type Full-Time, Permanent Job Description Who are we: We're a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we're a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd. What we're looking for: We're looking for a dynamic Group Benefits Health and Drug Adjudicator Representative with a minimum of 3 year' experience in the Benefits industry. They are responsible for handling client inquiries and processing claims in a timely and efficient way. They will be knowledgeable enough to walk clients through the member portal, understand plan designs and as well as providing claims processing assistance to the Support team! What you'll do: The Group Benefits Health and Drug Adjudicator Representative will provide excellent customer service to our clients. This will include but is not limited to: Interpret related Benefit policies and procedures and support compliance with government and provincial regulations. Process claims and predeterminations accurately in a timely manner within established service standards. Answer phone calls and assist members and providers with claim/coverage inquiries Taking ownership and resolving client issues and concerns to the satisfaction of the client and business unit, including but not limited to interacting with customers in a customer service capacity. Ability to navigate the system to efficiently answer questions around coverage, members profiles, and where needed escalate issues to the corresponding team. Referring to questionable/contentious claims for evaluation as needed and providing recommendations for action to help minimize fraud. Contribute to the continuous improvement of business processes. Ensure data accuracy, integrity and consistency across designated databases Additional basic tasks within the Support Team as required What you need Must have a minimum of 3 years in an insurance company, group benefits role Must have a minimum of 1 year experience adjudicating health and drug claims. Exceptional interpersonal skills to build positive relationships with our clients Attention to detail and maintaining accurate client files Capable of interpreting and applying claim guidelines while working through ambiguous situations Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations Strong organizational skills including the ability to prioritize and multi-task Certification: None required although GBA or Group Benefits Certification would be considered an asset A good understanding of personal computers and software, particularly MS Word, Excel, Outlook and G Suite What we can offer Group Benefits Plan In Office Job Type: Full-time, Permanent Dental care Employee Assistance Program Extended health care Life insurance Paid time off Wellness program Schedule: 8-hour shift - Shift schedule could be anywhere from 8 am to 12pm start time depending on the business need at time of hire.
Elizabeth Michael Associates LTD
Hilcote, Derbyshire
Temporary Customer Service Administrator Location: DE55 Alfreton Rate: £12.21 per hour Hours: Full time between 9am 6pm, Monday to Friday We are seeking a dedicated and enthusiastic Temporary Customer Service Administrator to join our client s team. The ideal candidate will be customer-focused, highly organised and confident using computer systems, with the ability to manage enquiries efficiently while maintaining accuracy. This role involves supporting customers with orders, handling claims and credits, and ensuring a high standard of service at all times. Key Responsibilities: Respond to customer enquiries via phone and email in a professional and timely manner. Process and manage customer orders accurately and efficiently. Handle claims, returns and credits in line with company procedures. Maintain accurate customer records and ensure data integrity across systems. Liaise with internal departments to resolve customer queries or issues. Provide updates to customers regarding orders, deliveries and account queries. Assist with reporting and general administrative support as required. Ensure confidential information is handled securely. Key Skills & Experience: Previous customer service experience within a fast-paced environment. Strong computer and system skills with excellent attention to detail. Excellent communication skills, both written and verbal. Strong organisational and time management abilities. Ability to work under pressure and adapt to changing priorities. Professional, positive and customer-focused approach. If you are organised, proactive and passionate about delivering excellent customer service, we would love to hear from you. EMA25
Feb 24, 2026
Contractor
Temporary Customer Service Administrator Location: DE55 Alfreton Rate: £12.21 per hour Hours: Full time between 9am 6pm, Monday to Friday We are seeking a dedicated and enthusiastic Temporary Customer Service Administrator to join our client s team. The ideal candidate will be customer-focused, highly organised and confident using computer systems, with the ability to manage enquiries efficiently while maintaining accuracy. This role involves supporting customers with orders, handling claims and credits, and ensuring a high standard of service at all times. Key Responsibilities: Respond to customer enquiries via phone and email in a professional and timely manner. Process and manage customer orders accurately and efficiently. Handle claims, returns and credits in line with company procedures. Maintain accurate customer records and ensure data integrity across systems. Liaise with internal departments to resolve customer queries or issues. Provide updates to customers regarding orders, deliveries and account queries. Assist with reporting and general administrative support as required. Ensure confidential information is handled securely. Key Skills & Experience: Previous customer service experience within a fast-paced environment. Strong computer and system skills with excellent attention to detail. Excellent communication skills, both written and verbal. Strong organisational and time management abilities. Ability to work under pressure and adapt to changing priorities. Professional, positive and customer-focused approach. If you are organised, proactive and passionate about delivering excellent customer service, we would love to hear from you. EMA25
Assistant Property Manager To 30k Harrow Are you truly passionate about the property industry and looking to pursue a career within this sector? Are you an experienced Administrator who is now seeking your next challenge within a truly dynamic company? My client has a truly excellent reputation within the property industry, due to a massive increase in workload are now seeking their next Superstar who will work closely with an experienced Property manager. Your role will be a pivotal one- to assist the PM in their effective management of their portfolio. You will be urged to study for a professional qualification(which will be fully funded) You will also be given the opportunity to manage your own portfolio once you have been fully trained. Previous experience within the property sector is highly beneficial as well as owning a vehicle. Company benefits are excellent Private healthcare Hybrid working- 2 days at home A very generous leave package 27 days to start Unlimited training and access to self-development. Life insurance, income protection, and critical illness cover. Access to perks and discounts. Paid training to support your career growth. Vibrant social and team-building calendar. Role functions Fully administer buildings insurance claims and keep all parties informed Monitoring a busy e mail in box Obtaining quotes from sub-contractors Assist with re tender of contracts Production of reports Assisting on site visits from time to time Issuing work orders to contractors Processing of actions in relation to H&S, Fire Risk, Asbestos All supporting administration Skills needed Previous administration and customer contact experience Confident and highly resilient True interest in the property industry Great organisation skills Highly driven and pro active Is this a great opportunity for you? Apply today! Not quite what you re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement. Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer. What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.
Feb 23, 2026
Full time
Assistant Property Manager To 30k Harrow Are you truly passionate about the property industry and looking to pursue a career within this sector? Are you an experienced Administrator who is now seeking your next challenge within a truly dynamic company? My client has a truly excellent reputation within the property industry, due to a massive increase in workload are now seeking their next Superstar who will work closely with an experienced Property manager. Your role will be a pivotal one- to assist the PM in their effective management of their portfolio. You will be urged to study for a professional qualification(which will be fully funded) You will also be given the opportunity to manage your own portfolio once you have been fully trained. Previous experience within the property sector is highly beneficial as well as owning a vehicle. Company benefits are excellent Private healthcare Hybrid working- 2 days at home A very generous leave package 27 days to start Unlimited training and access to self-development. Life insurance, income protection, and critical illness cover. Access to perks and discounts. Paid training to support your career growth. Vibrant social and team-building calendar. Role functions Fully administer buildings insurance claims and keep all parties informed Monitoring a busy e mail in box Obtaining quotes from sub-contractors Assist with re tender of contracts Production of reports Assisting on site visits from time to time Issuing work orders to contractors Processing of actions in relation to H&S, Fire Risk, Asbestos All supporting administration Skills needed Previous administration and customer contact experience Confident and highly resilient True interest in the property industry Great organisation skills Highly driven and pro active Is this a great opportunity for you? Apply today! Not quite what you re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement. Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer. What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.
Career Opportunity: Fleet Administrator Our team is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. We want our people to succeed both in work and life and to support this we promote a healthy, productive, and flexible working environment that respects work-life balance and offer hybrid working arrangements . We are currently recruiting for a Fleet Administrator here at our head office based in Ipswich. The successful candidate will be assisting the fleet manager in the day to day running of all vehicles within One Group Construction, which consists of approximately 400 vehicles across the 7 group companies. This is a permanent full time position working Monday Friday (37.5 hours a week) which after a successful probation period offers potential hybrid working with 3 days in our Ipswich office and 2 days at home. Main duties include: Assist with fleet requirements for all operating areas Learn the fleet induction and vehicle handover process. Assist with fuel card administration. Support the administration of the fleet related insurance claims Arrange short term hire vehicles Assist with supplier invoice reconciliation. Assist with the administering of company toll accounts Assist the Fleet Coordinator and Fleet Manager Administration of monthly business mileage claims Ensure all work complies with quality, safety and environmental policies and the requirements of company procedures. Other fleet related tasks as and when required. Are you the person we are looking for? We are looking for a highly organised and detail-oriented individual with strong administrative skills and the ability to manage tasks efficiently and accurately. The successful candidate will be a confident and professional communicator, comfortable handling enquiries over the phone and via email. You will be proficient in Microsoft Excel and able to work effectively as part of a team while remaining reliable and dependable in meeting deadlines. Some fleet experience is preferred for this role. We also offer some fantastic perks! We don t just offer a great place to work with a family feel atmosphere; we also offer: Hybrid working (3 days in the office, 2 at home) Life assurance cover (4 x annual salary) Company pension scheme (we match up to 8%) 25 days holiday plus bank holidays (with an option of buying more holiday!) Cycle to work scheme Employee assistance program Employee platform benefits Free on-site parking Open plan, bright modern office Company social events Regular fun days and charity events hosted in the office A supportive business who wants to help you progress in your career The Great Escape leaving an hour earlier on a Friday! Candidates must be eligible to live and work in the UK. We are committed to providing equal opportunities for all and welcome applications from candidates of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marital and civil partnership status. We are proud of our inclusive recruitment practices and are dedicated to supporting applicants who may require reasonable adjustments during the recruitment process. Please let us know if you need any additional assistance at any stage. Due to the high volume of applications we receive, we are not always able to respond individually to unsuccessful candidates. If you have not heard from us within two weeks of submitting your application, please assume that on this occasion your application has not been successful.
Feb 20, 2026
Full time
Career Opportunity: Fleet Administrator Our team is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. We want our people to succeed both in work and life and to support this we promote a healthy, productive, and flexible working environment that respects work-life balance and offer hybrid working arrangements . We are currently recruiting for a Fleet Administrator here at our head office based in Ipswich. The successful candidate will be assisting the fleet manager in the day to day running of all vehicles within One Group Construction, which consists of approximately 400 vehicles across the 7 group companies. This is a permanent full time position working Monday Friday (37.5 hours a week) which after a successful probation period offers potential hybrid working with 3 days in our Ipswich office and 2 days at home. Main duties include: Assist with fleet requirements for all operating areas Learn the fleet induction and vehicle handover process. Assist with fuel card administration. Support the administration of the fleet related insurance claims Arrange short term hire vehicles Assist with supplier invoice reconciliation. Assist with the administering of company toll accounts Assist the Fleet Coordinator and Fleet Manager Administration of monthly business mileage claims Ensure all work complies with quality, safety and environmental policies and the requirements of company procedures. Other fleet related tasks as and when required. Are you the person we are looking for? We are looking for a highly organised and detail-oriented individual with strong administrative skills and the ability to manage tasks efficiently and accurately. The successful candidate will be a confident and professional communicator, comfortable handling enquiries over the phone and via email. You will be proficient in Microsoft Excel and able to work effectively as part of a team while remaining reliable and dependable in meeting deadlines. Some fleet experience is preferred for this role. We also offer some fantastic perks! We don t just offer a great place to work with a family feel atmosphere; we also offer: Hybrid working (3 days in the office, 2 at home) Life assurance cover (4 x annual salary) Company pension scheme (we match up to 8%) 25 days holiday plus bank holidays (with an option of buying more holiday!) Cycle to work scheme Employee assistance program Employee platform benefits Free on-site parking Open plan, bright modern office Company social events Regular fun days and charity events hosted in the office A supportive business who wants to help you progress in your career The Great Escape leaving an hour earlier on a Friday! Candidates must be eligible to live and work in the UK. We are committed to providing equal opportunities for all and welcome applications from candidates of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marital and civil partnership status. We are proud of our inclusive recruitment practices and are dedicated to supporting applicants who may require reasonable adjustments during the recruitment process. Please let us know if you need any additional assistance at any stage. Due to the high volume of applications we receive, we are not always able to respond individually to unsuccessful candidates. If you have not heard from us within two weeks of submitting your application, please assume that on this occasion your application has not been successful.
Job Overview We are seeking a highly organised and proactive Sales Administrator to join our team. The successful candidate will play a vital role in supporting the sales department by providing administrative support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties Process sales orders, quotations, and invoices accurately and in a timely manner. Maintain and update customer portal. Handle customer inquiries, complaints and follow ups. Raise and respond to enquiries Speak with other departments to ensure customer journey runs smoothly without delays. Monitor and respond to enquiries in the mailboxes. Arrange despatches as they appear. Process and post out customer sample requests. Process warranty claims. Raise any issues or delays with relevant dept Skills Proven experience in sales administration, sales support or administrative roles. Proficiency in MS Office (Excel, Word, Office) Experience with CRM software Strong Organisational and multitasking skills Excellent written and verbal communication skills Attention to detail and high level of accuracy Ability to work independently and as part of a team If you would be interested in the Sales Administrator position please apply
Feb 19, 2026
Full time
Job Overview We are seeking a highly organised and proactive Sales Administrator to join our team. The successful candidate will play a vital role in supporting the sales department by providing administrative support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties Process sales orders, quotations, and invoices accurately and in a timely manner. Maintain and update customer portal. Handle customer inquiries, complaints and follow ups. Raise and respond to enquiries Speak with other departments to ensure customer journey runs smoothly without delays. Monitor and respond to enquiries in the mailboxes. Arrange despatches as they appear. Process and post out customer sample requests. Process warranty claims. Raise any issues or delays with relevant dept Skills Proven experience in sales administration, sales support or administrative roles. Proficiency in MS Office (Excel, Word, Office) Experience with CRM software Strong Organisational and multitasking skills Excellent written and verbal communication skills Attention to detail and high level of accuracy Ability to work independently and as part of a team If you would be interested in the Sales Administrator position please apply
Part Time Operations Administrator Location: Kingston upon Thames Hybrid Working Contract Type: Part-time 20-25 Hours a week Salary: £12.00 - £13.00 an hour Our client is a growing organic food company based in the South West London area, on a mission to better serve people and the planet. They're looking for a detail-focused Part Time Operations Administrator to join their supportive team. If you're organised, accurate with data entry, and passionate about supporting a values-driven business, this could be the right opportunity for you. Position Overview As a Part Time Senior Operations Administrator, you'll play a key role in keeping daily operations running smoothly. You'll process orders and invoices, handle customer queries and phone calls, and manage credit requests and claims. Your accuracy and attention to detail will directly support the company's customers and help maintain strong business relationships. This is a part-time role offering flexibility whilst contributing meaningfully to a mission-led organisation. Responsibilities Process orders and invoices accurately and in a timely manner Handle incoming phone calls, customer queries and operational issues professionally Complete daily task sheets with precision and meet agreed deadlines Manage credit requests and customer claims with care and attention Support the wider team with administrative tasks as required Maintain accurate records and data entry across multiple systems Requirements Excellent knowledge of Microsoft Office (Word, Excel, Outlook) Strong typing skills and proven accuracy with data entry Meticulous eye for detail and commitment to accuracy Excellent customer service skills with a friendly, professional approach Strong team player who communicates effectively with colleagues Interest in organic food and sustainable business practices (desirable) Benefits Hybrid working: 3 days in-office, 2 days working from home Flexible working hours to suit your lifestyle 25% discount on all food products Free product samples and new product testing sessions Career growth opportunities within a growing company Friendly, supportive team environment focused on shared values Alongside these benefits, you'll be immersed in a values-driven environment collaborating with an enthusiastic team genuinely committed to making a positive difference. You'll enjoy a vibrant office culture where your contributions are recognised and your wellbeing matters. How to Apply If you're looking to advance your career in operations administration and have the skills and experience to succeed in this role, please send your application to us to (url removed) Please include your CV, a brief cover letter explaining your interest in the role, and any relevant supporting documents. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Feb 19, 2026
Full time
Part Time Operations Administrator Location: Kingston upon Thames Hybrid Working Contract Type: Part-time 20-25 Hours a week Salary: £12.00 - £13.00 an hour Our client is a growing organic food company based in the South West London area, on a mission to better serve people and the planet. They're looking for a detail-focused Part Time Operations Administrator to join their supportive team. If you're organised, accurate with data entry, and passionate about supporting a values-driven business, this could be the right opportunity for you. Position Overview As a Part Time Senior Operations Administrator, you'll play a key role in keeping daily operations running smoothly. You'll process orders and invoices, handle customer queries and phone calls, and manage credit requests and claims. Your accuracy and attention to detail will directly support the company's customers and help maintain strong business relationships. This is a part-time role offering flexibility whilst contributing meaningfully to a mission-led organisation. Responsibilities Process orders and invoices accurately and in a timely manner Handle incoming phone calls, customer queries and operational issues professionally Complete daily task sheets with precision and meet agreed deadlines Manage credit requests and customer claims with care and attention Support the wider team with administrative tasks as required Maintain accurate records and data entry across multiple systems Requirements Excellent knowledge of Microsoft Office (Word, Excel, Outlook) Strong typing skills and proven accuracy with data entry Meticulous eye for detail and commitment to accuracy Excellent customer service skills with a friendly, professional approach Strong team player who communicates effectively with colleagues Interest in organic food and sustainable business practices (desirable) Benefits Hybrid working: 3 days in-office, 2 days working from home Flexible working hours to suit your lifestyle 25% discount on all food products Free product samples and new product testing sessions Career growth opportunities within a growing company Friendly, supportive team environment focused on shared values Alongside these benefits, you'll be immersed in a values-driven environment collaborating with an enthusiastic team genuinely committed to making a positive difference. You'll enjoy a vibrant office culture where your contributions are recognised and your wellbeing matters. How to Apply If you're looking to advance your career in operations administration and have the skills and experience to succeed in this role, please send your application to us to (url removed) Please include your CV, a brief cover letter explaining your interest in the role, and any relevant supporting documents. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Warranty Administrator / Warranty Advisor / Warranty Controller - Caerphilly Location: Caerphilly Salary: Up to £32,(Apply online only) per annum (DOE) Hours: Monday-Friday, 08:30-17:00 Job Type: Permanent We are seeking an experienced Warranty Administrator , Warranty Advisor , or Warranty Controller to join a busy aftersales team in Caerphilly. This role suits a detail?driven Warranty Claims Administrator or Automotive Warranty Administrator with a strong background in audits and warranty claims, ideally within commercial vehicle/HGV -though car dealership warranty admin experience will also be considered. Key Responsibilities (Warranty Administrator / Warranty Advisor / Warranty Controller) Process and submit warranty claims accurately to manufacturer standards and within deadlines Manage warranty audits , ensuring full compliance and robust documentation trails Verify labour operations, parts, and times against manufacturer policies and T&Cs Maintain clear communication with service, parts, and accounts to resolve queries Keep precise records in the DMS/WMS and produce reports as required Support the aftersales team with customer updates and query resolution Skills & Experience (Warranty Administrator / Warranty Claims Administrator / Warranty Advisor) Essential: Proven warranty background with hands?on warranty claims and warranty audits experience Strong attention to detail, numeracy, and policy compliance Confident using DMS/WMS and MS Office; excellent written communication Desirable: Experience within HGV/commercial vehicle warranty (truck/LCV) Car dealership Warranty Administrator experience also welcomed Knowledge of dealer systems (e.g., Kerridge/CDK/Keyloop) and manufacturer portals What You'll Receive Stable, full?time role in a supportive, professional aftersales environment Genuine career development and ongoing training opportunities Friendly team culture with clear processes and modern systems If you're an experienced Warranty Administrator , Warranty Advisor , Warranty Controller , or Warranty Claims Administrator looking for a permanent role in Caerphilly with progression and a great team, we want to hear from you. Click 'Apply Now' to take the next step in your warranty career. INDLOW
Feb 18, 2026
Full time
Warranty Administrator / Warranty Advisor / Warranty Controller - Caerphilly Location: Caerphilly Salary: Up to £32,(Apply online only) per annum (DOE) Hours: Monday-Friday, 08:30-17:00 Job Type: Permanent We are seeking an experienced Warranty Administrator , Warranty Advisor , or Warranty Controller to join a busy aftersales team in Caerphilly. This role suits a detail?driven Warranty Claims Administrator or Automotive Warranty Administrator with a strong background in audits and warranty claims, ideally within commercial vehicle/HGV -though car dealership warranty admin experience will also be considered. Key Responsibilities (Warranty Administrator / Warranty Advisor / Warranty Controller) Process and submit warranty claims accurately to manufacturer standards and within deadlines Manage warranty audits , ensuring full compliance and robust documentation trails Verify labour operations, parts, and times against manufacturer policies and T&Cs Maintain clear communication with service, parts, and accounts to resolve queries Keep precise records in the DMS/WMS and produce reports as required Support the aftersales team with customer updates and query resolution Skills & Experience (Warranty Administrator / Warranty Claims Administrator / Warranty Advisor) Essential: Proven warranty background with hands?on warranty claims and warranty audits experience Strong attention to detail, numeracy, and policy compliance Confident using DMS/WMS and MS Office; excellent written communication Desirable: Experience within HGV/commercial vehicle warranty (truck/LCV) Car dealership Warranty Administrator experience also welcomed Knowledge of dealer systems (e.g., Kerridge/CDK/Keyloop) and manufacturer portals What You'll Receive Stable, full?time role in a supportive, professional aftersales environment Genuine career development and ongoing training opportunities Friendly team culture with clear processes and modern systems If you're an experienced Warranty Administrator , Warranty Advisor , Warranty Controller , or Warranty Claims Administrator looking for a permanent role in Caerphilly with progression and a great team, we want to hear from you. Click 'Apply Now' to take the next step in your warranty career. INDLOW
Sales Administrator Stourbridge 40 hours per week Monday Friday £25,000 per annum Temp-perm Our client is seeking an organized and customer-focused Sales Administrator to join their team and provide essential administrative support to the Sales function. This position plays a key role in ensuring smooth sales operations and consistently high levels of customer service. The successful candidate will be responsible for managing sales documentation, processing orders, maintaining customer records, coordinating internal communication, and supporting day-to-day sales activities. Key Responsibilities: Accurately process sales orders, quotations, and invoices in a timely manner. Maintain and update customer records and portals. Handle customer enquiries, complaints, and follow-ups in a professional and customer-focused manner. Monitor and respond to enquiries via shared mailboxes and MS Teams channels. Process customer sample requests, arrange postage, and coordinate despatches as required. Process warranty claims in line with company procedures. Liaise with internal departments to ensure a smooth customer journey and prevent delays. Escalate any issues or delays promptly to the Planning and Sales Administration Supervisor. Maintain accurate records and documentation at all times. Support data management and reporting activities. Ensure a consistently high level of accuracy and attention to detail across all administrative tasks. Essential Experience & Skills Previous experience in a Sales Administration, Sales Support, or similar administrative role. Strong working knowledge of Microsoft Office, particularly Excel, Word, and Outlook. Experience using CRM systems and maintaining accurate customer records. Excellent written and verbal communication skills. Strong organisational abilities with proven multitasking skills. High level of attention to detail and accuracy. Ability to manage workload effectively and meet deadlines. Confident working independently as well as part of a team. Strong problem-solving skills with a proactive approach. Customer-focused mindset with a professional telephone manner. Good understanding of basic sales processes and customer service principles. Ability to handle confidential information with integrity and discretion. What happens after you apply for this role? Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a Consultant to discuss your application and CV further. There ll also be a chance for you to ask us any questions you may have about the role.
Feb 17, 2026
Full time
Sales Administrator Stourbridge 40 hours per week Monday Friday £25,000 per annum Temp-perm Our client is seeking an organized and customer-focused Sales Administrator to join their team and provide essential administrative support to the Sales function. This position plays a key role in ensuring smooth sales operations and consistently high levels of customer service. The successful candidate will be responsible for managing sales documentation, processing orders, maintaining customer records, coordinating internal communication, and supporting day-to-day sales activities. Key Responsibilities: Accurately process sales orders, quotations, and invoices in a timely manner. Maintain and update customer records and portals. Handle customer enquiries, complaints, and follow-ups in a professional and customer-focused manner. Monitor and respond to enquiries via shared mailboxes and MS Teams channels. Process customer sample requests, arrange postage, and coordinate despatches as required. Process warranty claims in line with company procedures. Liaise with internal departments to ensure a smooth customer journey and prevent delays. Escalate any issues or delays promptly to the Planning and Sales Administration Supervisor. Maintain accurate records and documentation at all times. Support data management and reporting activities. Ensure a consistently high level of accuracy and attention to detail across all administrative tasks. Essential Experience & Skills Previous experience in a Sales Administration, Sales Support, or similar administrative role. Strong working knowledge of Microsoft Office, particularly Excel, Word, and Outlook. Experience using CRM systems and maintaining accurate customer records. Excellent written and verbal communication skills. Strong organisational abilities with proven multitasking skills. High level of attention to detail and accuracy. Ability to manage workload effectively and meet deadlines. Confident working independently as well as part of a team. Strong problem-solving skills with a proactive approach. Customer-focused mindset with a professional telephone manner. Good understanding of basic sales processes and customer service principles. Ability to handle confidential information with integrity and discretion. What happens after you apply for this role? Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a Consultant to discuss your application and CV further. There ll also be a chance for you to ask us any questions you may have about the role.
Job Title : Business Support Administrator Location: Edinburgh Salary : £25k - £38k per annum Dependent on Experience Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Manchester, Belfast and Aberdeen, providing services to clients across both public and private sectors throughout the UK. As part of our continued growth, we are seeking an experienced Business Support Administrator to join our division in Edinburgh. If you are organised, proactive and able to provide excellent customer service, we want to hear from you. The successful candidate will be responsible for but not limited to: Invoicing reactive works upon completion according to customer specifications Account management of assigned key accounts Monitoring progress of works Reporting to service teams and Lead Business Administrator Closing and invoicing tasks Liaising with subcontractors, client, engineers and contracts Involvement in client progress meetings Administrative management of client portals Processing engineer time claims Responding to internal and external email and telephone enquiries Performing other routine administrative tasks as required Key Skills, Qualifications and Experience Required: Proven experience in an administrative or office support role Excellent organisational and time management skills Strong written and verbal communication abilities Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Ability to work independently as well as part of a team Attention to detail and a high level of accuracy Minimum National 5 Level of Education In Return We Offer: Competitive Salary Death in Service Scheme Private Medical Care Critical Illness Cover Additional Information: Applications close on Friday, 6th March 2026, if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. (Previous candidates need not apply) HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Business Administrator may also be considered.
Feb 17, 2026
Full time
Job Title : Business Support Administrator Location: Edinburgh Salary : £25k - £38k per annum Dependent on Experience Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Manchester, Belfast and Aberdeen, providing services to clients across both public and private sectors throughout the UK. As part of our continued growth, we are seeking an experienced Business Support Administrator to join our division in Edinburgh. If you are organised, proactive and able to provide excellent customer service, we want to hear from you. The successful candidate will be responsible for but not limited to: Invoicing reactive works upon completion according to customer specifications Account management of assigned key accounts Monitoring progress of works Reporting to service teams and Lead Business Administrator Closing and invoicing tasks Liaising with subcontractors, client, engineers and contracts Involvement in client progress meetings Administrative management of client portals Processing engineer time claims Responding to internal and external email and telephone enquiries Performing other routine administrative tasks as required Key Skills, Qualifications and Experience Required: Proven experience in an administrative or office support role Excellent organisational and time management skills Strong written and verbal communication abilities Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Ability to work independently as well as part of a team Attention to detail and a high level of accuracy Minimum National 5 Level of Education In Return We Offer: Competitive Salary Death in Service Scheme Private Medical Care Critical Illness Cover Additional Information: Applications close on Friday, 6th March 2026, if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. (Previous candidates need not apply) HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Business Administrator may also be considered.
Legal / Disrepair Administrator Role Working with a large Housing Organisation Working with a Large Repairs Organisation based in North London Hybrid working - 2/3 days a week in the office 18 - 19ph PAYE We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services. The Role Your main responsibility will be supporting the team in day-to-day administration duties of our Legal Disrepair and Complex Case Specialist as well as assisting from time to time with contract administration duties for both responsive repair and empty homes service delivery. This includes working closely with tenants, contractors, solicitors What we need you to do: Accurately scrutinise documents related to disrepair claims. Assist the Legal Disrepair Surveyor - Complex Case Specialist with managing disrepair works, including opening new files and updating existing files. Assist with providing accurate updates to our Damp, mould and condensation process. Assist with providing accurate updates to our disrepair cases. Produce and interpret accurate reports from internal systems. Accurately update and maintain housing management systems relating to disrepair claims. Provide regular progress updates on progress of disrepair claims. Be a point of contact and liaison for contractors, tenants and solicitors. Ensure commitment of the organisation's vision, mission and values influence every aspect of the business. Pursue excellence in all aspects of contract administration. Assist with providing document disclosures within set timescales. Monitoring site inspections completed and updated via our internal dynamics system. Have a great approach to customer service putting our customers at the heart of what you do. Skills and experience required: Able to use Microsoft Office Suite (including Word, Excel and Outlook) Excellent user of Excel / Data Analysis Experience of maintaining compliance / PPM databases Attention to detail with organising electronic filing system Experience of raising works orders Experience of undertaking general administrative including mail merge, scanning, and filing of PDFs on IT systems. Experience of working in social housing Excellent communication skills with ability to converse via email, by telephone and in person, with ability to handle difficult conversations with diplomacy
Feb 17, 2026
Contractor
Legal / Disrepair Administrator Role Working with a large Housing Organisation Working with a Large Repairs Organisation based in North London Hybrid working - 2/3 days a week in the office 18 - 19ph PAYE We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services. The Role Your main responsibility will be supporting the team in day-to-day administration duties of our Legal Disrepair and Complex Case Specialist as well as assisting from time to time with contract administration duties for both responsive repair and empty homes service delivery. This includes working closely with tenants, contractors, solicitors What we need you to do: Accurately scrutinise documents related to disrepair claims. Assist the Legal Disrepair Surveyor - Complex Case Specialist with managing disrepair works, including opening new files and updating existing files. Assist with providing accurate updates to our Damp, mould and condensation process. Assist with providing accurate updates to our disrepair cases. Produce and interpret accurate reports from internal systems. Accurately update and maintain housing management systems relating to disrepair claims. Provide regular progress updates on progress of disrepair claims. Be a point of contact and liaison for contractors, tenants and solicitors. Ensure commitment of the organisation's vision, mission and values influence every aspect of the business. Pursue excellence in all aspects of contract administration. Assist with providing document disclosures within set timescales. Monitoring site inspections completed and updated via our internal dynamics system. Have a great approach to customer service putting our customers at the heart of what you do. Skills and experience required: Able to use Microsoft Office Suite (including Word, Excel and Outlook) Excellent user of Excel / Data Analysis Experience of maintaining compliance / PPM databases Attention to detail with organising electronic filing system Experience of raising works orders Experience of undertaking general administrative including mail merge, scanning, and filing of PDFs on IT systems. Experience of working in social housing Excellent communication skills with ability to converse via email, by telephone and in person, with ability to handle difficult conversations with diplomacy
Operations, Legal & Commercial Recovery Lead Location: Leeds (office-based initially) Salary: £32,000 base + uncapped performance incentives (OTE £44,000+) Start Date: Immediate Role Summary Our Client are not hiring a administrator they are hiring a commercial fixer . Our clients solar/renewables business is navigating a critical 6-week turnaround window involving operational backlog, reputational recovery, and legal pressure. This role combines 50% Operations, 30% Dispute Resolution, and 20% Commercial Recovery You will lead customer support, repair compliance systems, defend the business against claims, and recover outstanding revenue. This is a high-impact, high-autonomy role for someone who thrives under pressure and delivers measurable results fast. The Opportunity This is a performance-driven position designed for someone who wants influence, challenge, and reward. Base Salary: £32,000 Performance Bonuses : Turnaround Bonus (6-Week Target) Trigger: Raise company rating on Trustpilot from 2.9 4.0 and hold 7 days Reward: £1,500 one-off bonus Legal Shield Bonus (Ongoing) Earn 5% of any cost savings achieved when settling claims below reserve value Debt Hunter Bonus (Ongoing) Earn 5% of recovered cash on debts aged 90+ days This structure is designed as a "write-your-own-cheque" system for high performers. We are not seeking traditional customer service managers. We are seeking someone commercially tough, legally aware, and psychologically resilient. Likely Backgrounds Utilities or energy dispute resolution (Ombudsman-level exposure) Claims management or paralegal roles Credit control leadership with litigation experience Core Traits Exceptional resilience and composure under pressure Practical legal knowledge and negotiation instinct Assertive but personable communication style Highly organised and detail-driven Commercially focused decision maker Key Responsibilities 1) Reputation Turnaround Conduct full forensic audit of negative reviews Personally contact dissatisfied customers to negotiate resolutions Convert negative reviewers into positive outcomes where possible Proactively generate compliant positive reviews from satisfied customers 2) Certification & Compliance Control Clear certification backlog and ensure customers receive required documentation Manage non-MCS application workflows with Octopus Energy Coordinate external certification providers Gatekeep installer payments until documentation standards are met 3) Legal Defence Act as primary contact for all legal claims Prepare court bundles and witness statements Represent the business in mediations Manage external solicitors and control unnecessary costs Prioritise early settlement where commercially beneficial 4) Debt Recovery Personally pursue aged debt Negotiate enforceable repayment plans Instruct enforcement officers where required Convert outstanding invoices into cash
Feb 15, 2026
Full time
Operations, Legal & Commercial Recovery Lead Location: Leeds (office-based initially) Salary: £32,000 base + uncapped performance incentives (OTE £44,000+) Start Date: Immediate Role Summary Our Client are not hiring a administrator they are hiring a commercial fixer . Our clients solar/renewables business is navigating a critical 6-week turnaround window involving operational backlog, reputational recovery, and legal pressure. This role combines 50% Operations, 30% Dispute Resolution, and 20% Commercial Recovery You will lead customer support, repair compliance systems, defend the business against claims, and recover outstanding revenue. This is a high-impact, high-autonomy role for someone who thrives under pressure and delivers measurable results fast. The Opportunity This is a performance-driven position designed for someone who wants influence, challenge, and reward. Base Salary: £32,000 Performance Bonuses : Turnaround Bonus (6-Week Target) Trigger: Raise company rating on Trustpilot from 2.9 4.0 and hold 7 days Reward: £1,500 one-off bonus Legal Shield Bonus (Ongoing) Earn 5% of any cost savings achieved when settling claims below reserve value Debt Hunter Bonus (Ongoing) Earn 5% of recovered cash on debts aged 90+ days This structure is designed as a "write-your-own-cheque" system for high performers. We are not seeking traditional customer service managers. We are seeking someone commercially tough, legally aware, and psychologically resilient. Likely Backgrounds Utilities or energy dispute resolution (Ombudsman-level exposure) Claims management or paralegal roles Credit control leadership with litigation experience Core Traits Exceptional resilience and composure under pressure Practical legal knowledge and negotiation instinct Assertive but personable communication style Highly organised and detail-driven Commercially focused decision maker Key Responsibilities 1) Reputation Turnaround Conduct full forensic audit of negative reviews Personally contact dissatisfied customers to negotiate resolutions Convert negative reviewers into positive outcomes where possible Proactively generate compliant positive reviews from satisfied customers 2) Certification & Compliance Control Clear certification backlog and ensure customers receive required documentation Manage non-MCS application workflows with Octopus Energy Coordinate external certification providers Gatekeep installer payments until documentation standards are met 3) Legal Defence Act as primary contact for all legal claims Prepare court bundles and witness statements Represent the business in mediations Manage external solicitors and control unnecessary costs Prioritise early settlement where commercially beneficial 4) Debt Recovery Personally pursue aged debt Negotiate enforceable repayment plans Instruct enforcement officers where required Convert outstanding invoices into cash
