Sales Administrator Willand £14 per hour + bonus 8:30am - 5:30pm Monday - Friday Temporary Introduction Acorn by Synergie is currently recruiting for a Sales Administrator to join a well-established business based in Willand, Devon. This is a varied and hands-on role, ideal for someone organised, detail-driven, and experienced in sales support or order processing. Key Duties: Process sales orders via phone and email, inputting accurately onto Sage. Manage stock levels, raise purchase orders, and liaise with suppliers. Check purchase invoices against orders and resolve discrepancies. Handle courier claims, remote collections (UK and overseas), and warranty claims. Maintain CRM systems and sales databases. Coordinate with internal teams to ensure timely order fulfilment. Support incoming calls, greet visitors, and assist with general office administration. Requirements: Previous experience in a sales support or order processing role. Ability to prioritise, multitask, and work under pressure. Strong communication and interpersonal skills. Highly organised with excellent attention to detail. Confident using Microsoft Office, particularly Excel, and CRM systems. Sage experience desirable. What We Offer: £14 per hour plus bonus (negotiable depending on experience). Opportunity to work within a well-established business. Varied and hands-on role within a supportive team. Interested? Apply now with your up-to-date CV or contact the Tiverton branch for more information. Acorn by Synergie acts as an employment business for the supply of temporary workers.
Apr 07, 2026
Seasonal
Sales Administrator Willand £14 per hour + bonus 8:30am - 5:30pm Monday - Friday Temporary Introduction Acorn by Synergie is currently recruiting for a Sales Administrator to join a well-established business based in Willand, Devon. This is a varied and hands-on role, ideal for someone organised, detail-driven, and experienced in sales support or order processing. Key Duties: Process sales orders via phone and email, inputting accurately onto Sage. Manage stock levels, raise purchase orders, and liaise with suppliers. Check purchase invoices against orders and resolve discrepancies. Handle courier claims, remote collections (UK and overseas), and warranty claims. Maintain CRM systems and sales databases. Coordinate with internal teams to ensure timely order fulfilment. Support incoming calls, greet visitors, and assist with general office administration. Requirements: Previous experience in a sales support or order processing role. Ability to prioritise, multitask, and work under pressure. Strong communication and interpersonal skills. Highly organised with excellent attention to detail. Confident using Microsoft Office, particularly Excel, and CRM systems. Sage experience desirable. What We Offer: £14 per hour plus bonus (negotiable depending on experience). Opportunity to work within a well-established business. Varied and hands-on role within a supportive team. Interested? Apply now with your up-to-date CV or contact the Tiverton branch for more information. Acorn by Synergie acts as an employment business for the supply of temporary workers.
Get Recruited (UK) Ltd
Newton-le-willows, Merseyside
Administrator (Financial Services) Location: St Helens Hours: 9.30am - 4.30pm Full-time Permanent A well-established and highly respected financial planning firm is seeking an experienced Financial/Technical Administrator to support advisers in delivering high-quality ongoing and new business administrative support.This is an excellent opportunity for a technically strong administrator who enjoys managing cases end-to-end, thrives in a structured regulatory environment, and takes pride in delivering accurate, compliant work. The Role You will play a key role in supporting advisers by: Managing ongoing advice cases from start to completion Preparing and issuing compliant advice documentation within agreed service standards Producing detailed client meeting notes, including complex cases (drawdown, decumulation, trusts) Supporting fund switches, top-ups, new business submissions and annual reviews Completing projections and technical calculations to assist adviser recommendations Processing specialist cases including death claims, probate-related documentation, ITS, VCT and Long-Term Care cases Tracking pipeline business and ensuring smooth workflow management Maintaining accurate, compliant client records in line with FCA requirements You will work closely with advisers, paraplanners and fellow administrators to ensure seamless client service and continuity. About You We're looking for someone who has: Experience within FCA-regulated financial services (Desirable) Strong technical understanding of ongoing advice and regulated documentation High attention to detail and excellent organisational skills The ability to manage multiple cases and deadlines efficiently Confidence in producing detailed, accurate written documentation A proactive and collaborative approach What's on Offer A supportive and professional team environment Clear processes and structured workflows Opportunities for ongoing development and accreditation A stable, growing business with strong compliance standards Hybrid working arrangements If you are an experienced Financial Services Administrator looking to join a forward-thinking firm where quality and compliance truly matter, we would love to hear from you. Apply confidentially today to learn more. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 07, 2026
Full time
Administrator (Financial Services) Location: St Helens Hours: 9.30am - 4.30pm Full-time Permanent A well-established and highly respected financial planning firm is seeking an experienced Financial/Technical Administrator to support advisers in delivering high-quality ongoing and new business administrative support.This is an excellent opportunity for a technically strong administrator who enjoys managing cases end-to-end, thrives in a structured regulatory environment, and takes pride in delivering accurate, compliant work. The Role You will play a key role in supporting advisers by: Managing ongoing advice cases from start to completion Preparing and issuing compliant advice documentation within agreed service standards Producing detailed client meeting notes, including complex cases (drawdown, decumulation, trusts) Supporting fund switches, top-ups, new business submissions and annual reviews Completing projections and technical calculations to assist adviser recommendations Processing specialist cases including death claims, probate-related documentation, ITS, VCT and Long-Term Care cases Tracking pipeline business and ensuring smooth workflow management Maintaining accurate, compliant client records in line with FCA requirements You will work closely with advisers, paraplanners and fellow administrators to ensure seamless client service and continuity. About You We're looking for someone who has: Experience within FCA-regulated financial services (Desirable) Strong technical understanding of ongoing advice and regulated documentation High attention to detail and excellent organisational skills The ability to manage multiple cases and deadlines efficiently Confidence in producing detailed, accurate written documentation A proactive and collaborative approach What's on Offer A supportive and professional team environment Clear processes and structured workflows Opportunities for ongoing development and accreditation A stable, growing business with strong compliance standards Hybrid working arrangements If you are an experienced Financial Services Administrator looking to join a forward-thinking firm where quality and compliance truly matter, we would love to hear from you. Apply confidentially today to learn more. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role Overview As a Senior Administrator in our Restructuring Advisory team, you will play a key role in supporting the management and progression of insolvency cases, including administrations, liquidations, and bankruptcies. You will work closely with managers and insolvency practitioners, liaising with stakeholders and ensuring statutory compliance throughout the process. This is an excellent opportunity for someone looking to progress a career in restructuring and insolvency within a collaborative and professional environment. Key Responsibilities Manage a portfolio of insolvency cases (CVLs, MVLs, Administrations, CVAs, Bankruptcies) under supervision Draft routine case correspondence, statutory documents, and clear professional reports. Liaise with managers, insolvency practitioners, creditors, employees, directors, and other stakeholders Maximise asset realisations and pursue recoveries proactively and cost-effectively Attend meetings (including creditors' meetings and site visits) and prepare associated supporting documentation Complete statutory tasks and formalities within set deadlines, using diary systems and checklists Respond to creditor queries, agree claims, and process creditor distributions Prepare fee analyses and investigation reports in relation to directors' conduct Carry out investigations and identify when to seek legal advice Ensure cases are fully compliant and reviewed appropriately Maintain client confidentiality at all times Effectively use IT packages including Microsoft Office, IPS and FRP in-house systems Qualifications Previous insolvency experience and understanding of case progression and legislation is essential Highly motivated team player with excellent communication and interpersonal skills Strong organisational skills and ability to manage multiple assignments Diligent with keen attention to detail and a professional approach to work Adaptable and flexible approach with a genuine willingness to learn Good knowledge of Microsoft Office packages and IPS Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Apr 07, 2026
Full time
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role Overview As a Senior Administrator in our Restructuring Advisory team, you will play a key role in supporting the management and progression of insolvency cases, including administrations, liquidations, and bankruptcies. You will work closely with managers and insolvency practitioners, liaising with stakeholders and ensuring statutory compliance throughout the process. This is an excellent opportunity for someone looking to progress a career in restructuring and insolvency within a collaborative and professional environment. Key Responsibilities Manage a portfolio of insolvency cases (CVLs, MVLs, Administrations, CVAs, Bankruptcies) under supervision Draft routine case correspondence, statutory documents, and clear professional reports. Liaise with managers, insolvency practitioners, creditors, employees, directors, and other stakeholders Maximise asset realisations and pursue recoveries proactively and cost-effectively Attend meetings (including creditors' meetings and site visits) and prepare associated supporting documentation Complete statutory tasks and formalities within set deadlines, using diary systems and checklists Respond to creditor queries, agree claims, and process creditor distributions Prepare fee analyses and investigation reports in relation to directors' conduct Carry out investigations and identify when to seek legal advice Ensure cases are fully compliant and reviewed appropriately Maintain client confidentiality at all times Effectively use IT packages including Microsoft Office, IPS and FRP in-house systems Qualifications Previous insolvency experience and understanding of case progression and legislation is essential Highly motivated team player with excellent communication and interpersonal skills Strong organisational skills and ability to manage multiple assignments Diligent with keen attention to detail and a professional approach to work Adaptable and flexible approach with a genuine willingness to learn Good knowledge of Microsoft Office packages and IPS Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of money. To do so would be contrary to our business conduct guidelines and ethical practices. We also do not extend formal offers of employment or execute employment agreements through social media or social chat platforms. We take this matter extremely seriously and are working with the appropriate authorities to shut down such fraudulent schemes. Please remain vigilant on this matter and report any suspicious outreach to your local authorities and email any concerns Date: Mar 5, 2026 Location: Scarborough, ON, CA Operating Sector: Safety Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety Always. Our number one core value. If we can't do it safely, we don't do it at all. Integrity. We lead by example, with humility and courage. Accountability. We're passionate about delivering on our commitments. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement - driven by the diversity, expertise and teamwork of our people. We're always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada's utility construction provider and we're looking for an EHS Advisor to help us get there! The Safety/EHS Advisor will be responsible to actively promote a health, safety and environmental culture to all levels of employees with the policies and procedures of Aecon's Health, Safety and Environmental Manual. This position is based in Scarborough. What You'll Do Here: Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging. Conduct Employee health and safety orientation and site specific safety orientation to workers, owners and clients. Train employees in fall protection, confined space entry, traffic protection, traffic control person, WHMIS, respiratory protection, emergency response. Coordinate training such as WHMIS, First Aid, etc. Conduct workplace inspections and audits. Conduct behavioral observation in the workplace. Develop workplace plans - such as emergency evacuations, fire emergency, traffic controls, fall protection. Distribution of safety material, supplies and equipment as needed to team members. Conduct safety presentations to clients and promote Aecon safety systems to potential industry clients. Participate as a visitor member of Joint Health and Safety Committees. Conduct studies and analyze accident trends. Inspect project facilities and recommend corrective actions, & coordination of environmental issues. Work with the Claims Administrator, assist with workers compensation claims and associated activities. Develop return to work and modified work programs. Mediate health and safety issues for resolution. Prepare and assist with external safety audits. What You Bring to the Team: Minimum 3 years' experience in the construction industry in a Health and Safety role. OHS experience within Oil & Gas projects is an asset. Strong knowledge of the Occupational Health & Safety act and Regulations for Construction Projects. Strong knowledge of other Regulations, e.g. WHMIS, Asbestos in Construction, Designated Substances, Smoking in the Workplace. Ability to work with limited supervision and to be proactive. Be a champion of inclusion and diversity. Excellent verbal and written communication with strong relationship management skills. Adaptable to flexible work schedule when required to meet deadlines. Valid G driver's license. The expected salary for this position is $70,000 -$95,000. Inindividual pay is determined based on several factors such as work location, education, experience and unique skills. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process. As part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon's AI Usage Policy. All final decisions are made by qualified Aecon team members.
Apr 07, 2026
Full time
It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of money. To do so would be contrary to our business conduct guidelines and ethical practices. We also do not extend formal offers of employment or execute employment agreements through social media or social chat platforms. We take this matter extremely seriously and are working with the appropriate authorities to shut down such fraudulent schemes. Please remain vigilant on this matter and report any suspicious outreach to your local authorities and email any concerns Date: Mar 5, 2026 Location: Scarborough, ON, CA Operating Sector: Safety Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety Always. Our number one core value. If we can't do it safely, we don't do it at all. Integrity. We lead by example, with humility and courage. Accountability. We're passionate about delivering on our commitments. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement - driven by the diversity, expertise and teamwork of our people. We're always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada's utility construction provider and we're looking for an EHS Advisor to help us get there! The Safety/EHS Advisor will be responsible to actively promote a health, safety and environmental culture to all levels of employees with the policies and procedures of Aecon's Health, Safety and Environmental Manual. This position is based in Scarborough. What You'll Do Here: Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging. Conduct Employee health and safety orientation and site specific safety orientation to workers, owners and clients. Train employees in fall protection, confined space entry, traffic protection, traffic control person, WHMIS, respiratory protection, emergency response. Coordinate training such as WHMIS, First Aid, etc. Conduct workplace inspections and audits. Conduct behavioral observation in the workplace. Develop workplace plans - such as emergency evacuations, fire emergency, traffic controls, fall protection. Distribution of safety material, supplies and equipment as needed to team members. Conduct safety presentations to clients and promote Aecon safety systems to potential industry clients. Participate as a visitor member of Joint Health and Safety Committees. Conduct studies and analyze accident trends. Inspect project facilities and recommend corrective actions, & coordination of environmental issues. Work with the Claims Administrator, assist with workers compensation claims and associated activities. Develop return to work and modified work programs. Mediate health and safety issues for resolution. Prepare and assist with external safety audits. What You Bring to the Team: Minimum 3 years' experience in the construction industry in a Health and Safety role. OHS experience within Oil & Gas projects is an asset. Strong knowledge of the Occupational Health & Safety act and Regulations for Construction Projects. Strong knowledge of other Regulations, e.g. WHMIS, Asbestos in Construction, Designated Substances, Smoking in the Workplace. Ability to work with limited supervision and to be proactive. Be a champion of inclusion and diversity. Excellent verbal and written communication with strong relationship management skills. Adaptable to flexible work schedule when required to meet deadlines. Valid G driver's license. The expected salary for this position is $70,000 -$95,000. Inindividual pay is determined based on several factors such as work location, education, experience and unique skills. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process. As part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon's AI Usage Policy. All final decisions are made by qualified Aecon team members.
Parts/Service Administrator Milton Keynes, Office based Permanent Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide. As a Parts/Service Administrator you will provide first-class support to a network of dealers throughout the UK and Ireland. Key Responsibilities: Supporting the dealers for all products in the network (via phone, email and the help desk ticketing system) with technical parts interpretation, product specification, stock availability, delivery and general enquiries Processing orders / returns of parts and accessories, working closely with the UK Warehouse team and European warehouse colleagues regarding stock availability Processing return credits and invoices Liaising with courier partners regarding the delivery of parts and accessories Supporting the Dealer Services Manager with the onboarding of new dealers Investigate and resolve claims and queries Maintaining up-to-date product and parts knowledge (current and legacy) across all divisions, market conditions and issues faced by the Dealer Network What skills and experience are we looking for? Automotive industry experience with vehicle parts and accessories is desirable High level of attention to detail Problem solving skills Good numerical and literacy skills Proficient in Microsoft Office packages, including Excel Excellent verbal and written communication skills Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 07, 2026
Full time
Parts/Service Administrator Milton Keynes, Office based Permanent Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide. As a Parts/Service Administrator you will provide first-class support to a network of dealers throughout the UK and Ireland. Key Responsibilities: Supporting the dealers for all products in the network (via phone, email and the help desk ticketing system) with technical parts interpretation, product specification, stock availability, delivery and general enquiries Processing orders / returns of parts and accessories, working closely with the UK Warehouse team and European warehouse colleagues regarding stock availability Processing return credits and invoices Liaising with courier partners regarding the delivery of parts and accessories Supporting the Dealer Services Manager with the onboarding of new dealers Investigate and resolve claims and queries Maintaining up-to-date product and parts knowledge (current and legacy) across all divisions, market conditions and issues faced by the Dealer Network What skills and experience are we looking for? Automotive industry experience with vehicle parts and accessories is desirable High level of attention to detail Problem solving skills Good numerical and literacy skills Proficient in Microsoft Office packages, including Excel Excellent verbal and written communication skills Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Salary: £16.99 per hour (£31,000 equivalent) Contract: Full-time, temporary (to the end of July 2026) Location: Central London, 4-days per week on-site and 1-day remote. We re delighted to be supporting a world-renowned higher education institution in their search for a Faculty Assistant to join their Finance department. This is a fantastic opportunity for an organised, proactive administrator who enjoys working in a fast-paced academic environment and providing excellent support to staff, students, and visitors. In this varied and collaborative role, you ll play a key part in ensuring the smooth running of teaching, research, and departmental operations. You ll work closely with faculty members, professional staff, and colleagues across the school to deliver a high-quality experience for all stakeholders. Key Responsibilities for this role include: Learning Delivery Support Coordinating all aspects of course administration, including room bookings, events, AV requirements and speaker arrangements. Supporting the production and distribution of learning materials, including for virtual and hybrid teaching. Processing teaching assistance and grading timesheets. Liaising with central teams to ensure accurate processing of grades and assessment-related activities. Monitoring stock levels and purchasing teaching-related materials in line with budget. Research Support Supporting internal and external research seminars, conferences and events. Processing expenses and timesheets for research activities. Producing citation counts and printing or sourcing research-related materials. Purchasing research data or materials on behalf of faculty members. Meeting Coordination & Administration Organising internal and external meetings, including travel and conference calls. Liaising with IT, Estates and other departments to ensure faculty needs are met. Using procurement and finance systems to support departmental budgeting and cost centre administration. Collaboration & General Support Acting as a key point of contact across the school to facilitate smooth information flow and delivery of services. Supporting ad hoc projects, PhD programme activities, and departmental operations. Providing cover for colleagues as needed and contributing to a positive, service-oriented team culture. Financial Administration Processing invoices, expense claims and financial data to support faculty budgeting. Producing monthly budget reports for faculty. Change & Continuous Improvement Championing positive change and supporting the embedding of new processes and improvements across the team. To be considered for this position, you should bring: Strong administrative experience, ideally within higher education. Excellent written and verbal communication skills. Strong IT skills, with confidence using Microsoft Office and databases. Excellent attention to detail, organisational ability and time management. A proactive approach and the ability to manage a busy and varied workload. Confidence interacting with individuals at all levels and working both independently and as part of a team. Experience working in an international environment (desirable). If you re excited by the opportunity to support world-class teaching and research within a vibrant academic community, we d love to hear from you. Please apply below and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Apr 07, 2026
Full time
Salary: £16.99 per hour (£31,000 equivalent) Contract: Full-time, temporary (to the end of July 2026) Location: Central London, 4-days per week on-site and 1-day remote. We re delighted to be supporting a world-renowned higher education institution in their search for a Faculty Assistant to join their Finance department. This is a fantastic opportunity for an organised, proactive administrator who enjoys working in a fast-paced academic environment and providing excellent support to staff, students, and visitors. In this varied and collaborative role, you ll play a key part in ensuring the smooth running of teaching, research, and departmental operations. You ll work closely with faculty members, professional staff, and colleagues across the school to deliver a high-quality experience for all stakeholders. Key Responsibilities for this role include: Learning Delivery Support Coordinating all aspects of course administration, including room bookings, events, AV requirements and speaker arrangements. Supporting the production and distribution of learning materials, including for virtual and hybrid teaching. Processing teaching assistance and grading timesheets. Liaising with central teams to ensure accurate processing of grades and assessment-related activities. Monitoring stock levels and purchasing teaching-related materials in line with budget. Research Support Supporting internal and external research seminars, conferences and events. Processing expenses and timesheets for research activities. Producing citation counts and printing or sourcing research-related materials. Purchasing research data or materials on behalf of faculty members. Meeting Coordination & Administration Organising internal and external meetings, including travel and conference calls. Liaising with IT, Estates and other departments to ensure faculty needs are met. Using procurement and finance systems to support departmental budgeting and cost centre administration. Collaboration & General Support Acting as a key point of contact across the school to facilitate smooth information flow and delivery of services. Supporting ad hoc projects, PhD programme activities, and departmental operations. Providing cover for colleagues as needed and contributing to a positive, service-oriented team culture. Financial Administration Processing invoices, expense claims and financial data to support faculty budgeting. Producing monthly budget reports for faculty. Change & Continuous Improvement Championing positive change and supporting the embedding of new processes and improvements across the team. To be considered for this position, you should bring: Strong administrative experience, ideally within higher education. Excellent written and verbal communication skills. Strong IT skills, with confidence using Microsoft Office and databases. Excellent attention to detail, organisational ability and time management. A proactive approach and the ability to manage a busy and varied workload. Confidence interacting with individuals at all levels and working both independently and as part of a team. Experience working in an international environment (desirable). If you re excited by the opportunity to support world-class teaching and research within a vibrant academic community, we d love to hear from you. Please apply below and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Warranty Administrator - Trowbridge Full-Time Monday-Friday Salary DOE An excellent opportunity has arisen for a highly organised and detail-driven Warranty Administrator to join a busy Group Warranty Department based in Trowbridge. If you're confident with administration, enjoy problem-solving, and thrive in a fast-paced environment, this could be the ideal role for you. What you'll do: Check and validate warranty paperwork and digital uploads from multiple sites Ensure all warranty claims meet compliance and are submitted accurately and on time Manage documentation and manufacturer requests, including material returns Investigate and action claim discrepancies to secure prompt payments Maximise reimbursement opportunities while maintaining a strong audit trail What we're looking for: Strong administrative skills with excellent attention to detail Great time-management and the ability to prioritise workload effectively Confident IT and data-handling skills A proactive, problem-solving attitude Ability to build supportive working relationships with colleagues and manufacturer partners Motor trade experience is desirable but not essential What's on offer: Full-time hours, Monday to Friday Salary dependent on experience Supportive working environment Ongoing training and development opportunities If you're enthusiastic, accurate, and ready to contribute to a high-performing team, we'd love to hear from you.
Apr 07, 2026
Full time
Warranty Administrator - Trowbridge Full-Time Monday-Friday Salary DOE An excellent opportunity has arisen for a highly organised and detail-driven Warranty Administrator to join a busy Group Warranty Department based in Trowbridge. If you're confident with administration, enjoy problem-solving, and thrive in a fast-paced environment, this could be the ideal role for you. What you'll do: Check and validate warranty paperwork and digital uploads from multiple sites Ensure all warranty claims meet compliance and are submitted accurately and on time Manage documentation and manufacturer requests, including material returns Investigate and action claim discrepancies to secure prompt payments Maximise reimbursement opportunities while maintaining a strong audit trail What we're looking for: Strong administrative skills with excellent attention to detail Great time-management and the ability to prioritise workload effectively Confident IT and data-handling skills A proactive, problem-solving attitude Ability to build supportive working relationships with colleagues and manufacturer partners Motor trade experience is desirable but not essential What's on offer: Full-time hours, Monday to Friday Salary dependent on experience Supportive working environment Ongoing training and development opportunities If you're enthusiastic, accurate, and ready to contribute to a high-performing team, we'd love to hear from you.
Senior Technical Consultant page is loaded Senior Technical Consultantremote type: Hybrid (Partially Remote)locations: Belfast, UKtime type: Full timeposted on: Posted Todayjob requisition id: R Senior Technical Consultant Belfast - hybridThe Senior Technical Consultant is responsible for implementing solutions using Intapp's Collaboration software and developing and delivering technical training to customers. The role is a mix of client-facing consultative work and behind the scenes solution design, configuration, data analysis, and data manipulation. It involves a diverse set of responsibilities in an agile and deadline-driven environment. The individual in this role will leverage his/her analytical skills and relevant technical knowledge to engage with customers and Intappers to deliver an excellent and consistent level of client service. The role is based in North America with and may involve limited travel. The Implementation Consultant should demonstrate passion in and a desire to become skilled in four broad areas: Technology The Senior Technical Consultant will be working with Intapp's Collaboration platform software within the customer's M365 environment. Super-user or administrator level experience with MS SharePoint and MS Teams is a must as is a strong interest in using technology to create value for our clients. Client facing skills A significant number of day-to-day responsibilities involve communicating with clients in writing and in face-to-face online meetings. Strong written and verbal communication skills are required for success. Professional Services and Legal Software delivery experience in one of public sector, legal / professional/financial services. System Integration Integration with our customers' line of business systems and understanding the relationship between data and business requirements is an important element of delivery What you will do: Working as part of a small team to implement and configure Intapp's Collaboration platform software in the customer's M365 environment. Projects typically include integrations with the customer's line of business applications using existing integration tools Conducting meetings to gather/refine and then document business requirements Configuring software and confirming expected functionality Demonstrating configured software to solicit customer's feedback/refinement Working with the customer's IT team to coordinate M365 tasks (e.g., AD group creation, data integration activities, etc.) Working with the customer's project team to facilitate UAT and training activities Working with the Intapp project manager to communicate and manage issues and ensure that the project is delivered on time and within the budget What you will need: Ten years' experience working in a technical capacity with five years' experience in a software consultant or technical analyst role Strong time management, prioritization, and communication skills, particularly the ability to effectively prioritize and execute tasks for multiple, concurrent client projects Experience administering SharePoint and implementing SharePoint based solutions, in a client facing capacity or working for a third party/consultancy Experience implementing Microsoft 365 Teams and Outlook Working knowledge of Azure and M365 admin center Some automation coding experience in Microsoft technologies such as PowerShell or Power Automate. Ability to work effectively as part of a team with shared objectives and on own initiative Advanced administration skills, in particular using MS Word, Excel, and PowerPoint Experience deploying client-side software desired Experience in Power BI and Power Automate desired What you will gain at Intapp: At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.Here, you will have the opportunity to: Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain or to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers. Intapp builds AI software to power the world's top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms. Intapp has helped firms achieve measurable impact - from 25% more pitch opportunities to 55% faster client onboarding - turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation.
Apr 07, 2026
Full time
Senior Technical Consultant page is loaded Senior Technical Consultantremote type: Hybrid (Partially Remote)locations: Belfast, UKtime type: Full timeposted on: Posted Todayjob requisition id: R Senior Technical Consultant Belfast - hybridThe Senior Technical Consultant is responsible for implementing solutions using Intapp's Collaboration software and developing and delivering technical training to customers. The role is a mix of client-facing consultative work and behind the scenes solution design, configuration, data analysis, and data manipulation. It involves a diverse set of responsibilities in an agile and deadline-driven environment. The individual in this role will leverage his/her analytical skills and relevant technical knowledge to engage with customers and Intappers to deliver an excellent and consistent level of client service. The role is based in North America with and may involve limited travel. The Implementation Consultant should demonstrate passion in and a desire to become skilled in four broad areas: Technology The Senior Technical Consultant will be working with Intapp's Collaboration platform software within the customer's M365 environment. Super-user or administrator level experience with MS SharePoint and MS Teams is a must as is a strong interest in using technology to create value for our clients. Client facing skills A significant number of day-to-day responsibilities involve communicating with clients in writing and in face-to-face online meetings. Strong written and verbal communication skills are required for success. Professional Services and Legal Software delivery experience in one of public sector, legal / professional/financial services. System Integration Integration with our customers' line of business systems and understanding the relationship between data and business requirements is an important element of delivery What you will do: Working as part of a small team to implement and configure Intapp's Collaboration platform software in the customer's M365 environment. Projects typically include integrations with the customer's line of business applications using existing integration tools Conducting meetings to gather/refine and then document business requirements Configuring software and confirming expected functionality Demonstrating configured software to solicit customer's feedback/refinement Working with the customer's IT team to coordinate M365 tasks (e.g., AD group creation, data integration activities, etc.) Working with the customer's project team to facilitate UAT and training activities Working with the Intapp project manager to communicate and manage issues and ensure that the project is delivered on time and within the budget What you will need: Ten years' experience working in a technical capacity with five years' experience in a software consultant or technical analyst role Strong time management, prioritization, and communication skills, particularly the ability to effectively prioritize and execute tasks for multiple, concurrent client projects Experience administering SharePoint and implementing SharePoint based solutions, in a client facing capacity or working for a third party/consultancy Experience implementing Microsoft 365 Teams and Outlook Working knowledge of Azure and M365 admin center Some automation coding experience in Microsoft technologies such as PowerShell or Power Automate. Ability to work effectively as part of a team with shared objectives and on own initiative Advanced administration skills, in particular using MS Word, Excel, and PowerPoint Experience deploying client-side software desired Experience in Power BI and Power Automate desired What you will gain at Intapp: At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.Here, you will have the opportunity to: Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain or to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers. Intapp builds AI software to power the world's top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms. Intapp has helped firms achieve measurable impact - from 25% more pitch opportunities to 55% faster client onboarding - turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation.
REGIONAL DIRECTOR - BUILDING SURVEYING • SRVO • £Competitive, aligned to experience • Hybrid Midlands / North ROLE OVERVIEW This role is for an experienced MRICS qualified Chartered Surveyor ready to lead a regional Building Surveying function within a growing consultancy. You will manage and develop a Midlands / North based team delivering consultancy services across residential and commercial portfolios. The role combines technical authority, team leadership and commercial accountability. You will lead from the front across major works, compliance led instructions and advisory services, shaping team performance, client relationships and regional growth with clear responsibility for fee income and profitability. ROLE EXPECTATIONS You will lead and motivate a team of Building Surveyors, ensuring consistent technical standards, delivery quality and commercial efficiency. You will take ownership of recruitment, mentoring, utilisation and growth planning. Alongside leadership duties, you will continue to deliver senior level technical work and maintain strong client relationships. You will actively support business development and promote departmental services across the wider group. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You build and retain a high performing surveying team The region delivers strong fee income and profitability Client relationships are strengthened and new work is secured Technical standards remain robust across complex instructions You contribute strategically to regional and national growth HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing and developing a team of Building Surveyors Acting as Project Manager and Contract Administrator on projects typically ranging from £50k to £3m+ Providing authoritative advice on building defects and construction issues Preparing Planned Preventative Maintenance and lifecycle reports Undertaking reinstatement cost assessments and condition surveys Completing Building Height Surveys and Building Safety Act related reporting Acting as Principal Designer under CDM Regulations Overseeing major works and remediation projects Preparing Schedules of Dilapidations and negotiating claims Driving business development and supporting recruitment of junior staff and APC candidates You will work in a hybrid way, balancing leadership, client engagement, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 5+ years PQE Has experience leading or managing a surveying team Is commercially minded and motivated by growth Has strong technical knowledge across construction and building pathology Is confident developing and maintaining client relationships Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience within residential property management Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act and Higher Risk Building instructions Experience monitoring major remediation or compliance projects Strong client facing communication skills Experience mentoring APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on leadership, commercial capability and technical authority We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence will be required. A full, clean UK driving licence is essential. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
Apr 07, 2026
Full time
REGIONAL DIRECTOR - BUILDING SURVEYING • SRVO • £Competitive, aligned to experience • Hybrid Midlands / North ROLE OVERVIEW This role is for an experienced MRICS qualified Chartered Surveyor ready to lead a regional Building Surveying function within a growing consultancy. You will manage and develop a Midlands / North based team delivering consultancy services across residential and commercial portfolios. The role combines technical authority, team leadership and commercial accountability. You will lead from the front across major works, compliance led instructions and advisory services, shaping team performance, client relationships and regional growth with clear responsibility for fee income and profitability. ROLE EXPECTATIONS You will lead and motivate a team of Building Surveyors, ensuring consistent technical standards, delivery quality and commercial efficiency. You will take ownership of recruitment, mentoring, utilisation and growth planning. Alongside leadership duties, you will continue to deliver senior level technical work and maintain strong client relationships. You will actively support business development and promote departmental services across the wider group. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You build and retain a high performing surveying team The region delivers strong fee income and profitability Client relationships are strengthened and new work is secured Technical standards remain robust across complex instructions You contribute strategically to regional and national growth HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing and developing a team of Building Surveyors Acting as Project Manager and Contract Administrator on projects typically ranging from £50k to £3m+ Providing authoritative advice on building defects and construction issues Preparing Planned Preventative Maintenance and lifecycle reports Undertaking reinstatement cost assessments and condition surveys Completing Building Height Surveys and Building Safety Act related reporting Acting as Principal Designer under CDM Regulations Overseeing major works and remediation projects Preparing Schedules of Dilapidations and negotiating claims Driving business development and supporting recruitment of junior staff and APC candidates You will work in a hybrid way, balancing leadership, client engagement, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 5+ years PQE Has experience leading or managing a surveying team Is commercially minded and motivated by growth Has strong technical knowledge across construction and building pathology Is confident developing and maintaining client relationships Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience within residential property management Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act and Higher Risk Building instructions Experience monitoring major remediation or compliance projects Strong client facing communication skills Experience mentoring APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on leadership, commercial capability and technical authority We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence will be required. A full, clean UK driving licence is essential. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
As Fleet Administrator, you will be responsible for the day-to-day management of the company's vehicle fleet, including cars, vans, and HGVs. This role involves maintaining accurate records, arranging servicing and repairs, monitoring compliance, and supporting operational efficiency across the fleet. You will act as a key point of contact for fleet-related queries and support continuous improvement initiatives within the team. Key Responsibilities: Fleet Administration & Daily Operations Maintain accurate fleet records, including MOTs, servicing, inspections, tax, insurance, and documentation. Arrange vehicle servicing, maintenance, repairs, and breakdowns, liaising with drivers, suppliers, and workshop teams. Log, track, and follow up vehicle defects, escalating safety-critical or unresolved issues as required. Administer hire and lease vehicles, including bookings, returns, and associated documentation. Ensure all fleet documentation is correctly filed and accessible for operational and audit purposes. Compliance & Safety Maintain vehicle and driver compliance in line with relevant transport legislation and industry standards. Carry out routine driving licence checks and maintain grey fleet documentation where applicable. Support administration of vehicle incidents, insurance claims, fines, and PCNs. Handle fleet data in accordance with GDPR and company policies. Assist in preparation for audits, inspections, and accreditations. Reporting & Data Management Maintain fleet management systems and databases accurately. Prepare regular reports on vehicle status, costs, defects, fuel usage, and other agreed metrics. Monitor fuel card and vehicle tracking data and escalate issues as required. Support ad-hoc reporting requests from internal stakeholders. Stakeholder Support & Continuous Improvement Serve as first point of contact for routine fleet queries. Liaise with suppliers, hire companies, workshops, and internal departments including Finance, HR, and Operations. Support fleet communications, driver guidance, and internal updates. Assist with audits and process improvement initiatives. Provide cover for other team members as needed. Requirements Previous administrative or coordination experience; fleet or transport experience desirable. Excellent organisational skills with the ability to manage multiple tasks. Strong attention to detail and accuracy in record-keeping. Good communication skills for liaising with internal and external stakeholders. Proficiency with IT systems, databases, and Microsoft Office. Experience with fleet or asset management systems is a plus. GCSEs (or equivalent) in Maths and English. Full UK driving licence. Salary & Benefits £28,000 per annum. Monday to Friday, 8:30am - 5:00pm. Based in Henfield . Supportive team environment with opportunities to develop skills in fleet management and compliance. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 07, 2026
Full time
As Fleet Administrator, you will be responsible for the day-to-day management of the company's vehicle fleet, including cars, vans, and HGVs. This role involves maintaining accurate records, arranging servicing and repairs, monitoring compliance, and supporting operational efficiency across the fleet. You will act as a key point of contact for fleet-related queries and support continuous improvement initiatives within the team. Key Responsibilities: Fleet Administration & Daily Operations Maintain accurate fleet records, including MOTs, servicing, inspections, tax, insurance, and documentation. Arrange vehicle servicing, maintenance, repairs, and breakdowns, liaising with drivers, suppliers, and workshop teams. Log, track, and follow up vehicle defects, escalating safety-critical or unresolved issues as required. Administer hire and lease vehicles, including bookings, returns, and associated documentation. Ensure all fleet documentation is correctly filed and accessible for operational and audit purposes. Compliance & Safety Maintain vehicle and driver compliance in line with relevant transport legislation and industry standards. Carry out routine driving licence checks and maintain grey fleet documentation where applicable. Support administration of vehicle incidents, insurance claims, fines, and PCNs. Handle fleet data in accordance with GDPR and company policies. Assist in preparation for audits, inspections, and accreditations. Reporting & Data Management Maintain fleet management systems and databases accurately. Prepare regular reports on vehicle status, costs, defects, fuel usage, and other agreed metrics. Monitor fuel card and vehicle tracking data and escalate issues as required. Support ad-hoc reporting requests from internal stakeholders. Stakeholder Support & Continuous Improvement Serve as first point of contact for routine fleet queries. Liaise with suppliers, hire companies, workshops, and internal departments including Finance, HR, and Operations. Support fleet communications, driver guidance, and internal updates. Assist with audits and process improvement initiatives. Provide cover for other team members as needed. Requirements Previous administrative or coordination experience; fleet or transport experience desirable. Excellent organisational skills with the ability to manage multiple tasks. Strong attention to detail and accuracy in record-keeping. Good communication skills for liaising with internal and external stakeholders. Proficiency with IT systems, databases, and Microsoft Office. Experience with fleet or asset management systems is a plus. GCSEs (or equivalent) in Maths and English. Full UK driving licence. Salary & Benefits £28,000 per annum. Monday to Friday, 8:30am - 5:00pm. Based in Henfield . Supportive team environment with opportunities to develop skills in fleet management and compliance. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Adecco are recruiting for a Sales Operations Administrator to join their clients team based in Newbury. Sales Operations Administrator Location: Newbury Hours: Monday to Friday, 8:30 AM - 4:30 PM What You'll Do: Validate transactions including orders, returns, warranty claims, and transfers. Ensure accurate processing and closure of transactions in SAP. Organise and reconcile dealer inventory stock counts twice yearly. Maintain precise records of transactions and inventory levels. Collaborate with internal teams to resolve issues quickly and effectively. Prepare reports on transaction accuracy, returns, and stock counts. Support process improvements and dealer experience initiatives. Ensure compliance with company policies and service standards. What We're Looking For: Minimum 2 years in sales operations, order processing, or similar roles. Strong attention to detail and accuracy in data handling. Proficiency in ERP systems (SAP experience essential). Familiarity with dealer portals and transactional systems. Excellent organisational and time management skills. Strong Excel and reporting skills. Effective communication skills for internal and dealer interactions. Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 07, 2026
Full time
Adecco are recruiting for a Sales Operations Administrator to join their clients team based in Newbury. Sales Operations Administrator Location: Newbury Hours: Monday to Friday, 8:30 AM - 4:30 PM What You'll Do: Validate transactions including orders, returns, warranty claims, and transfers. Ensure accurate processing and closure of transactions in SAP. Organise and reconcile dealer inventory stock counts twice yearly. Maintain precise records of transactions and inventory levels. Collaborate with internal teams to resolve issues quickly and effectively. Prepare reports on transaction accuracy, returns, and stock counts. Support process improvements and dealer experience initiatives. Ensure compliance with company policies and service standards. What We're Looking For: Minimum 2 years in sales operations, order processing, or similar roles. Strong attention to detail and accuracy in data handling. Proficiency in ERP systems (SAP experience essential). Familiarity with dealer portals and transactional systems. Excellent organisational and time management skills. Strong Excel and reporting skills. Effective communication skills for internal and dealer interactions. Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Training Administrator (Career-Growth Opportunity) Location: Edinburgh (Hybrid: 3 days office / 2 days home) Salary: £23,690 Hours: 34.5 per week (Early finish Fridays!) Are you an organised Administrator with 2+ years of experience looking for the next step in your career? We are supporting a leading Trade Association based in Edinburgh, and we are seeking a motivated Training Administrator to join our professional team. This is a brilliant opportunity for someone who has mastered the basics of admin and is ready for more responsibility within a stable, rewarding environment. The Benefits Package We believe in rewarding our team well. This role comes with a market-leading benefits package, including: Work-Life Balance: 34.5-hour week with a hybrid model (2 days work-from-home). Generous Pension: 7.5% Employer contribution (with 3.75% employee contribution). Generous Annual Leave: 24 days holiday PLUS 10 public holidays (34 days total). Financial Security: Group Life assurance (3x annual earnings) and Salary Exchange options. Health & Wellbeing: Access to dedicated health and wellbeing support and bereavement counselling. The Role Working closely with the Training Team Leader, you will manage the day-to-day administration that keeps our training and apprenticeship services running smoothly. Key Responsibilities: Data Mastery: Manage and update key training databases to ensure accurate apprentice records. Communication: Act as the professional first point of contact for enquiries from apprentices, employers, and colleges. Financial Support: Process college invoices, travel and lodging requests, and apprenticeship funding claims. Compliance: Work within our Quality Management System to ensure all training documentation meets strict industry standards. Coordination: Issue essential documentation to regional training officers and assist in the promotion of modern apprenticeships. What We Are Looking For Experience: At least 2 years in a professional administrative environment. Skills: High proficiency in Microsoft Office (Word, Excel, Outlook). Attributes: A positive, proactive personality with a professional telephone manner. Work Ethic: The ability to prioritize your own workload, meet deadlines, and handle sensitive enquiries with calm and tact. Ready to move your career forward with a respected industry body? Apply today with your CV.
Apr 06, 2026
Full time
Training Administrator (Career-Growth Opportunity) Location: Edinburgh (Hybrid: 3 days office / 2 days home) Salary: £23,690 Hours: 34.5 per week (Early finish Fridays!) Are you an organised Administrator with 2+ years of experience looking for the next step in your career? We are supporting a leading Trade Association based in Edinburgh, and we are seeking a motivated Training Administrator to join our professional team. This is a brilliant opportunity for someone who has mastered the basics of admin and is ready for more responsibility within a stable, rewarding environment. The Benefits Package We believe in rewarding our team well. This role comes with a market-leading benefits package, including: Work-Life Balance: 34.5-hour week with a hybrid model (2 days work-from-home). Generous Pension: 7.5% Employer contribution (with 3.75% employee contribution). Generous Annual Leave: 24 days holiday PLUS 10 public holidays (34 days total). Financial Security: Group Life assurance (3x annual earnings) and Salary Exchange options. Health & Wellbeing: Access to dedicated health and wellbeing support and bereavement counselling. The Role Working closely with the Training Team Leader, you will manage the day-to-day administration that keeps our training and apprenticeship services running smoothly. Key Responsibilities: Data Mastery: Manage and update key training databases to ensure accurate apprentice records. Communication: Act as the professional first point of contact for enquiries from apprentices, employers, and colleges. Financial Support: Process college invoices, travel and lodging requests, and apprenticeship funding claims. Compliance: Work within our Quality Management System to ensure all training documentation meets strict industry standards. Coordination: Issue essential documentation to regional training officers and assist in the promotion of modern apprenticeships. What We Are Looking For Experience: At least 2 years in a professional administrative environment. Skills: High proficiency in Microsoft Office (Word, Excel, Outlook). Attributes: A positive, proactive personality with a professional telephone manner. Work Ethic: The ability to prioritize your own workload, meet deadlines, and handle sensitive enquiries with calm and tact. Ready to move your career forward with a respected industry body? Apply today with your CV.
We have a great opportunity at North Street Medical Care for a Performance Management Specialist. The ideal candidate must have experience in managing QOF, LIS, DES etc. and data quality. Strong Knowledge of EMIS and Clinical Coding Strong knowledge of EMIS searches and Ardens searches Understanding of GP contractual requirements incl QOF, LIS/DES etc. Basic IT skills, including the ability to use Excel Adept at collating and interpreting data Ability to work to deadlines and tight timescales Work autonomously and manage own workload The position is for 15 hours per week, to be worked over three days. You are working closely with the service manager. You would be part of an excellent team and be responsible for delivery of high quality, clinically effective services and to meet or exceed performance and quality standards. You will ensure accurate and timely management of the clinical database to enable the automated data collection and submission criteria for all claims relating to work undertaken by the practice as part of current and future clinical Quality Initiatives, QOF and all national and local enhanced/incentive services. Main duties of the job The following are the core responsibilities of the Performance Management Specialist. There may be on occasion, a requirement to carry out other tasks commensurate to the role and will be dependent upon factors such as workload and staffing levels. The duties include: Contractual performance, quality and clinical effectiveness Information Governance and Data Safety QOF, LIS, DES, Public Health performance Effective recall PPA administration The post-holder may be required to undertake additional duties not identified here to meet the needs of the service while these would not exceed the level of responsibility expected. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day. About us North Street Medical Care is the largest general practice in Havering and operates from three sites with 21,500 patients. The partnership has five GP partners. NSMC is a forward thinking, innovative, training practice with a high level of quality clinical care with excellent QOF and long term condition results. Our dedicated multidisciplinary clinical team includes General Practitioners, ANP, Practice Nurses, Health Care Assistants and Clinical Pharmacists with a supportive, committed administrative team. NHS discounts in shops and restaurants Annual BBQ Social events Job responsibilities The following are the core responsibilities of the Service Manager. There may be on occasion, a requirement to carry out other tasks commensurate to the role and will be dependent upon factors such as workload and staffing levels. Contractual performance, quality and clinical effectiveness Understand and support the implementation of national, local and internal quality standards for long term conditions, identified patient groups and all other quality programmes including prescribing. Plan and implement practical, consistent and relevant methods to enable the practice to meet all upper achievement levels set out in specific national and local performance targets, requirements and guidance. Provide support to clinical teams in correctly identifying and targeting patients for assessment and treatment. Ensure the practice disease prevalence is maintained at suitable levels. Ensure all staff have the skills and knowledge to support the entry and maintenance of high quality data for the practice. Support the clinical team with regular clinical searches and progress reports in relation to required achievement levels. Work with CCG/other commissioners to validate patient information, performing regular checks and quality audits as required. Deputise for the Practice Manager on clinical quality, claims, service activity and performance matters in his/her absence and/or when requested. Download, install and implement changes to the Electronic Prescribing System. To provide support advice and training for current and new practice staff in the use of the clinical system when required. To support the prescribing lead GP partner / medicines management team in supporting the practice team in the delivery of safe, cost effective prescribing according to national guidelines and local requirements. To take the administrative lead in monitoring QOF, LIS, LES, DES and other related projects. To take the lead in the practice KPI monitoring and reporting. To take the practice lead in CEG/PCN/CEPN/CCG liaison in creating and using appropriate IT templates to help achieve maximal achievement and best quality patient care. Staff Management Manage the coding/scanning, records administration teams, Safeguarding & Childhood Immunisation administrator on a daily basis. Review processes and ensure workload is to an acceptable level. Hold Appraisals and review meetings. Support the HR administrator in conducting interviews. To support the overall practice clinical governance framework. To be the administrative information governance lead for the practice and ensure compliance of all staff with the NHS DSP Toolkit or any future. To submit all Data and IT. To the support partner who is acting as the practice Caldicott Guardianand taking responsibility for protecting the confidentiality of patient and service user information and enabling appropriate information sharing. Information and its use Responsible for ensuring the quality and management of EMIS or any subsequent/replacement clinical system. Obtain and keep up-to-date with EMIS and all clinical system changes. Ensure clinical templates are current, available and work with up-to-date information fields. Ensure all staff have access to and use letter templates, referrals and other EMIS forms in a standard way as set out in the practice policies and procedures. Clinical data submissions for QOF, enhanced services and other reporting requirements using CQRS, GPES, ImmForm, Open Exeter and all other relevant data submission and extraction systems. Ensure up to date access to CQRS, ImmForm, Open Exeter and that GPES and other extraction systems are available and operational. Provide updates and monitor activity regarding patient referrals. Support reviews of acute admissions, OOH activity, high risk patients and long term conditions and any other analysis via audit. Perform prescribing, Clinical Commissioning Group (CCG), Primary Care Network (PCN), national and internal audits as required. To support the practice team in the recording of appropriate follow-up of lab results, hospital DNAs and 2 week referrals and all other data that informs the quality of the practice services and the partners strategic decision making. Clinical Audit The post-holder will support the clinical and operational leads through regular audits of both clinical and service administrative processes, review and dissemination of results and the planning of service improvements to deliver patient benefit. Clinical Service Development Education and Training The post-holder will work with the Lead GP and clinicians to ensure all staff are aware of the most recent evidence and practice in accordance with local, national and best practice guidelines to include supporting the following processes: The post-holder will support the delivery of clinical governance which will include organising and managing the following meetings: Quarterly significant events and serious untoward incident reviews. Quarterly complaints reviews. Meetings to discuss audit/information for enhanced services. The post-holder will support the clinical leads with the development and implementation of clinical policies to assist clinicians in their decision making and management plans. These policies will include information on the clinical templates and Read codes to be used for: Routine care. Chronic diseases. Local and national enhanced services. Core contract changes. Others eg travel health. The post-holder will support the clinical lead for training and education as required. General The post-holder may be required to undertake additional duties not identified here to meet the needs of the service while these would not exceed the level of responsibility expected. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day. Person Specification Experience GCSEs or higher Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Excellent & evidenced leadership & management skills Strategic and outside the box thinker Ability to prioritise, delegate and work to tight deadlines in a fast paced environment Evidence of meeting deadlines Experienced and expert EMIS user skills Effective time management (Planning & Organising) Evidenced EMIS template designer and search expert Ability to network and build relationships Proven problem solving & analytical skills Ability to develop, implement and embed policy and procedure . click apply for full job details
Apr 06, 2026
Full time
We have a great opportunity at North Street Medical Care for a Performance Management Specialist. The ideal candidate must have experience in managing QOF, LIS, DES etc. and data quality. Strong Knowledge of EMIS and Clinical Coding Strong knowledge of EMIS searches and Ardens searches Understanding of GP contractual requirements incl QOF, LIS/DES etc. Basic IT skills, including the ability to use Excel Adept at collating and interpreting data Ability to work to deadlines and tight timescales Work autonomously and manage own workload The position is for 15 hours per week, to be worked over three days. You are working closely with the service manager. You would be part of an excellent team and be responsible for delivery of high quality, clinically effective services and to meet or exceed performance and quality standards. You will ensure accurate and timely management of the clinical database to enable the automated data collection and submission criteria for all claims relating to work undertaken by the practice as part of current and future clinical Quality Initiatives, QOF and all national and local enhanced/incentive services. Main duties of the job The following are the core responsibilities of the Performance Management Specialist. There may be on occasion, a requirement to carry out other tasks commensurate to the role and will be dependent upon factors such as workload and staffing levels. The duties include: Contractual performance, quality and clinical effectiveness Information Governance and Data Safety QOF, LIS, DES, Public Health performance Effective recall PPA administration The post-holder may be required to undertake additional duties not identified here to meet the needs of the service while these would not exceed the level of responsibility expected. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day. About us North Street Medical Care is the largest general practice in Havering and operates from three sites with 21,500 patients. The partnership has five GP partners. NSMC is a forward thinking, innovative, training practice with a high level of quality clinical care with excellent QOF and long term condition results. Our dedicated multidisciplinary clinical team includes General Practitioners, ANP, Practice Nurses, Health Care Assistants and Clinical Pharmacists with a supportive, committed administrative team. NHS discounts in shops and restaurants Annual BBQ Social events Job responsibilities The following are the core responsibilities of the Service Manager. There may be on occasion, a requirement to carry out other tasks commensurate to the role and will be dependent upon factors such as workload and staffing levels. Contractual performance, quality and clinical effectiveness Understand and support the implementation of national, local and internal quality standards for long term conditions, identified patient groups and all other quality programmes including prescribing. Plan and implement practical, consistent and relevant methods to enable the practice to meet all upper achievement levels set out in specific national and local performance targets, requirements and guidance. Provide support to clinical teams in correctly identifying and targeting patients for assessment and treatment. Ensure the practice disease prevalence is maintained at suitable levels. Ensure all staff have the skills and knowledge to support the entry and maintenance of high quality data for the practice. Support the clinical team with regular clinical searches and progress reports in relation to required achievement levels. Work with CCG/other commissioners to validate patient information, performing regular checks and quality audits as required. Deputise for the Practice Manager on clinical quality, claims, service activity and performance matters in his/her absence and/or when requested. Download, install and implement changes to the Electronic Prescribing System. To provide support advice and training for current and new practice staff in the use of the clinical system when required. To support the prescribing lead GP partner / medicines management team in supporting the practice team in the delivery of safe, cost effective prescribing according to national guidelines and local requirements. To take the administrative lead in monitoring QOF, LIS, LES, DES and other related projects. To take the lead in the practice KPI monitoring and reporting. To take the practice lead in CEG/PCN/CEPN/CCG liaison in creating and using appropriate IT templates to help achieve maximal achievement and best quality patient care. Staff Management Manage the coding/scanning, records administration teams, Safeguarding & Childhood Immunisation administrator on a daily basis. Review processes and ensure workload is to an acceptable level. Hold Appraisals and review meetings. Support the HR administrator in conducting interviews. To support the overall practice clinical governance framework. To be the administrative information governance lead for the practice and ensure compliance of all staff with the NHS DSP Toolkit or any future. To submit all Data and IT. To the support partner who is acting as the practice Caldicott Guardianand taking responsibility for protecting the confidentiality of patient and service user information and enabling appropriate information sharing. Information and its use Responsible for ensuring the quality and management of EMIS or any subsequent/replacement clinical system. Obtain and keep up-to-date with EMIS and all clinical system changes. Ensure clinical templates are current, available and work with up-to-date information fields. Ensure all staff have access to and use letter templates, referrals and other EMIS forms in a standard way as set out in the practice policies and procedures. Clinical data submissions for QOF, enhanced services and other reporting requirements using CQRS, GPES, ImmForm, Open Exeter and all other relevant data submission and extraction systems. Ensure up to date access to CQRS, ImmForm, Open Exeter and that GPES and other extraction systems are available and operational. Provide updates and monitor activity regarding patient referrals. Support reviews of acute admissions, OOH activity, high risk patients and long term conditions and any other analysis via audit. Perform prescribing, Clinical Commissioning Group (CCG), Primary Care Network (PCN), national and internal audits as required. To support the practice team in the recording of appropriate follow-up of lab results, hospital DNAs and 2 week referrals and all other data that informs the quality of the practice services and the partners strategic decision making. Clinical Audit The post-holder will support the clinical and operational leads through regular audits of both clinical and service administrative processes, review and dissemination of results and the planning of service improvements to deliver patient benefit. Clinical Service Development Education and Training The post-holder will work with the Lead GP and clinicians to ensure all staff are aware of the most recent evidence and practice in accordance with local, national and best practice guidelines to include supporting the following processes: The post-holder will support the delivery of clinical governance which will include organising and managing the following meetings: Quarterly significant events and serious untoward incident reviews. Quarterly complaints reviews. Meetings to discuss audit/information for enhanced services. The post-holder will support the clinical leads with the development and implementation of clinical policies to assist clinicians in their decision making and management plans. These policies will include information on the clinical templates and Read codes to be used for: Routine care. Chronic diseases. Local and national enhanced services. Core contract changes. Others eg travel health. The post-holder will support the clinical lead for training and education as required. General The post-holder may be required to undertake additional duties not identified here to meet the needs of the service while these would not exceed the level of responsibility expected. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day. Person Specification Experience GCSEs or higher Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Excellent & evidenced leadership & management skills Strategic and outside the box thinker Ability to prioritise, delegate and work to tight deadlines in a fast paced environment Evidence of meeting deadlines Experienced and expert EMIS user skills Effective time management (Planning & Organising) Evidenced EMIS template designer and search expert Ability to network and build relationships Proven problem solving & analytical skills Ability to develop, implement and embed policy and procedure . click apply for full job details
Job Purpose: Act as the first point of contact for customers. Promote quality service and support business growth at the branch or service location. Key Responsibilities: Greet and assist customers in person or by phone. Build and maintain positive customer relationships. Assess customer needs and gather relevant information. Create basic work orders using internal systems. Provide service status updates when requested. Document service activities accurately. Support warranty claim processes and technical escalations. Core Competencies: Communication: Deliver clear, tailored messages to different audiences. Conflict Management: Handle disputes calmly and effectively. Customer Focus: Prioritize customer satisfaction and build strong relationships. Work Direction: Delegate tasks and remove obstacles to ensure smooth operations. Financial Awareness: Use financial insights to support better decision-making. Trustworthiness: Demonstrate honesty, integrity, and reliability. Technical Skills: Diagnostics: Translate customer complaints into troubleshooting plans using tools and workflows. Warranty Handling: Verify root causes, determine coverage eligibility, and file claims accurately. Technical Escalation: Elevate unresolved issues while maintaining timely communication. Service Documentation: Record customer and equipment data using required tools. Electronic Tools: Use diagnostic software and hardware to identify and resolve issues. Qualifications: High school diploma or equivalent. Relevant experience may substitute for formal education. May require licensing or certification depending on regulatory requirements. Experience: Significant relevant work experience or specialized skills gained through education or training.
Apr 06, 2026
Seasonal
Job Purpose: Act as the first point of contact for customers. Promote quality service and support business growth at the branch or service location. Key Responsibilities: Greet and assist customers in person or by phone. Build and maintain positive customer relationships. Assess customer needs and gather relevant information. Create basic work orders using internal systems. Provide service status updates when requested. Document service activities accurately. Support warranty claim processes and technical escalations. Core Competencies: Communication: Deliver clear, tailored messages to different audiences. Conflict Management: Handle disputes calmly and effectively. Customer Focus: Prioritize customer satisfaction and build strong relationships. Work Direction: Delegate tasks and remove obstacles to ensure smooth operations. Financial Awareness: Use financial insights to support better decision-making. Trustworthiness: Demonstrate honesty, integrity, and reliability. Technical Skills: Diagnostics: Translate customer complaints into troubleshooting plans using tools and workflows. Warranty Handling: Verify root causes, determine coverage eligibility, and file claims accurately. Technical Escalation: Elevate unresolved issues while maintaining timely communication. Service Documentation: Record customer and equipment data using required tools. Electronic Tools: Use diagnostic software and hardware to identify and resolve issues. Qualifications: High school diploma or equivalent. Relevant experience may substitute for formal education. May require licensing or certification depending on regulatory requirements. Experience: Significant relevant work experience or specialized skills gained through education or training.
Ready to put your organisational skills to the test in a fast-paced, supportive environment? We're on the lookout for an Administrator to join a thriving Motor Insurance company in Central Manchester. If you're detail-oriented, love keeping things running smoothly, and enjoy variety in your day-to-day tasks, this could be the role for you! The Administrator role: Invoice Management: Process payments and handle supplier invoice queries. File Organisation: Keep emails and correspondence neatly filed and easy to access. Office Support: Take care of general post, filing, and day-to-day office tasks. Customer Communication: Keep clients updated with clear and timely responses. Stock Management: Help manage office supplies to ensure everything runs smoothly. Data Input: Accurately input and maintain vital data across systems. The Ideal Administrator Candidate: Claims Administration experience is a bonus, but not a dealbreaker. Comfortable using Excel and Outlook. Super organised with the ability to juggle multiple tasks. A proactive attitude and a willingness to pitch in where needed. What's in it for You: Salary: £23,000 - £25,000 per year Location: Central Manchester, easily accessible by public transport. Full-time, Monday to Friday with a supportive team and growth potential. Ready to take the leap? If you are an Administrator seeking a new opportunity in Central Manchester, then do not miss out on this opportunity and apply today! For further information please contact one of our specialist consultants and quote job reference NJR16592
Apr 06, 2026
Full time
Ready to put your organisational skills to the test in a fast-paced, supportive environment? We're on the lookout for an Administrator to join a thriving Motor Insurance company in Central Manchester. If you're detail-oriented, love keeping things running smoothly, and enjoy variety in your day-to-day tasks, this could be the role for you! The Administrator role: Invoice Management: Process payments and handle supplier invoice queries. File Organisation: Keep emails and correspondence neatly filed and easy to access. Office Support: Take care of general post, filing, and day-to-day office tasks. Customer Communication: Keep clients updated with clear and timely responses. Stock Management: Help manage office supplies to ensure everything runs smoothly. Data Input: Accurately input and maintain vital data across systems. The Ideal Administrator Candidate: Claims Administration experience is a bonus, but not a dealbreaker. Comfortable using Excel and Outlook. Super organised with the ability to juggle multiple tasks. A proactive attitude and a willingness to pitch in where needed. What's in it for You: Salary: £23,000 - £25,000 per year Location: Central Manchester, easily accessible by public transport. Full-time, Monday to Friday with a supportive team and growth potential. Ready to take the leap? If you are an Administrator seeking a new opportunity in Central Manchester, then do not miss out on this opportunity and apply today! For further information please contact one of our specialist consultants and quote job reference NJR16592
Office Administrator / Assistant (Part-Time) Location: Darwen (Blackburn)Hours: 18 hours per week 3 days per week (flexible across Monday Friday, 9am-3pm)Salary: £26,500 FTE (Pro rata: £11,925) (£12.74 per hour) - Permanent Contract We are currently working on behalf of a well-established and growing business to recruit a reliable and organised Part-Time Office Administrator / Assistant to support their professional cleaning division. This is a fantastic opportunity for someone who enjoys variety in their role, is highly organised, and takes pride in maintaining accurate records and supporting a busy team. The Role You will play a key part in ensuring the smooth day-to-day running of the office, providing essential administrative support across the division. Key responsibilities include: Accurately inputting customer sales orders into internal systems Raising purchase orders for suppliers and internal requirements Processing retrospective claims (retros) accurately and on time Supporting order processing and administration using Sage General office administration including filing, document management, and email handling Assisting internal teams with ad hoc administrative tasks Maintaining accurate and up-to-date records Supporting overall office organisation and efficiency About You We're looking for someone who is proactive, detail-focused, and comfortable managing a varied workload. You will ideally have: Previous experience in an administration or office support role Strong attention to detail and accuracy Confidence using Microsoft Office, particularly Excel and Outlook Good organisational skills and the ability to manage your own workload Strong communication skills Experience with Sage (desirable but not essential) Benefits Pension scheme Cycle to Work scheme Death in Service cover Employee Assistance Programme (EAP) Competitive annual leave entitlement Long service holidays Birthday off Company discount scheme Discounted gym membership If you're looking for a flexible, part-time role within a supportive and professional environment, we'd love to hear from you
Apr 06, 2026
Full time
Office Administrator / Assistant (Part-Time) Location: Darwen (Blackburn)Hours: 18 hours per week 3 days per week (flexible across Monday Friday, 9am-3pm)Salary: £26,500 FTE (Pro rata: £11,925) (£12.74 per hour) - Permanent Contract We are currently working on behalf of a well-established and growing business to recruit a reliable and organised Part-Time Office Administrator / Assistant to support their professional cleaning division. This is a fantastic opportunity for someone who enjoys variety in their role, is highly organised, and takes pride in maintaining accurate records and supporting a busy team. The Role You will play a key part in ensuring the smooth day-to-day running of the office, providing essential administrative support across the division. Key responsibilities include: Accurately inputting customer sales orders into internal systems Raising purchase orders for suppliers and internal requirements Processing retrospective claims (retros) accurately and on time Supporting order processing and administration using Sage General office administration including filing, document management, and email handling Assisting internal teams with ad hoc administrative tasks Maintaining accurate and up-to-date records Supporting overall office organisation and efficiency About You We're looking for someone who is proactive, detail-focused, and comfortable managing a varied workload. You will ideally have: Previous experience in an administration or office support role Strong attention to detail and accuracy Confidence using Microsoft Office, particularly Excel and Outlook Good organisational skills and the ability to manage your own workload Strong communication skills Experience with Sage (desirable but not essential) Benefits Pension scheme Cycle to Work scheme Death in Service cover Employee Assistance Programme (EAP) Competitive annual leave entitlement Long service holidays Birthday off Company discount scheme Discounted gym membership If you're looking for a flexible, part-time role within a supportive and professional environment, we'd love to hear from you
Full Time Fixed Term - Maternity Cover Step into a role where you keep everything moving. At MacGregor Industrial Supplies, service isn't just repairing equipment - it's about keeping customers working and teams connected. We're looking for someone with energy, organisation and pride in doing things properly to join our busy Service team on a maternity cover contract. This is a brilliant opportunity to join a supportive team, gain experience in a fast-paced environment, and make a real impact from day one. Why this role matters Our customers depend on us to keep their businesses running. That means clear communication, accurate information and teamwork. This role lives our values every day: Customer First - making things easy and reassuring Do the Right Thing - accuracy and ownership Be the Best - pride in well organised work We Support Each Other - helping technicians and colleagues succeed Future Focused - improving how we work You'll be the person everyone relies on to know what's happening. What you'll be doing You won't just "do admin" - you'll coordinate the service journey. Booking and managing workshop jobs from start to completion Updating customers and handling enquiries Supporting technicians with scheduling and workflow Processing warranty claims and documentation Managing service records, invoices and purchase orders Handling calls and emails professionally Coordinating third party repairs Keeping data accurate and organised Supporting reporting and improving processes We're looking for someone who Thrives in a busy environment Is organised and detail-focused Communicates confidently with customers and colleagues Takes ownership and shows initiative Works well as part of a team Brings positivity and enthusiasm to work Customer service or admin experience is helpful - attitude matters most. What you'll get Valuable experience in a fast paced service environment Supportive and friendly team Uniform provided Social events Cycle to Work scheme Potential future opportunities within the business Job type Temporary Posted 2026-02-19T00:00:00 3 days ago About us At MacGregor Industrial Supplies we understand that the key to our business success is our people. We have over 300 members of staff, across several different departments, divisions and branches. In addition, we are always looking for talented people to join our team!
Apr 06, 2026
Full time
Full Time Fixed Term - Maternity Cover Step into a role where you keep everything moving. At MacGregor Industrial Supplies, service isn't just repairing equipment - it's about keeping customers working and teams connected. We're looking for someone with energy, organisation and pride in doing things properly to join our busy Service team on a maternity cover contract. This is a brilliant opportunity to join a supportive team, gain experience in a fast-paced environment, and make a real impact from day one. Why this role matters Our customers depend on us to keep their businesses running. That means clear communication, accurate information and teamwork. This role lives our values every day: Customer First - making things easy and reassuring Do the Right Thing - accuracy and ownership Be the Best - pride in well organised work We Support Each Other - helping technicians and colleagues succeed Future Focused - improving how we work You'll be the person everyone relies on to know what's happening. What you'll be doing You won't just "do admin" - you'll coordinate the service journey. Booking and managing workshop jobs from start to completion Updating customers and handling enquiries Supporting technicians with scheduling and workflow Processing warranty claims and documentation Managing service records, invoices and purchase orders Handling calls and emails professionally Coordinating third party repairs Keeping data accurate and organised Supporting reporting and improving processes We're looking for someone who Thrives in a busy environment Is organised and detail-focused Communicates confidently with customers and colleagues Takes ownership and shows initiative Works well as part of a team Brings positivity and enthusiasm to work Customer service or admin experience is helpful - attitude matters most. What you'll get Valuable experience in a fast paced service environment Supportive and friendly team Uniform provided Social events Cycle to Work scheme Potential future opportunities within the business Job type Temporary Posted 2026-02-19T00:00:00 3 days ago About us At MacGregor Industrial Supplies we understand that the key to our business success is our people. We have over 300 members of staff, across several different departments, divisions and branches. In addition, we are always looking for talented people to join our team!
As STRABAG UK continues to grow and expand its major project portfolio, we are excited to announce the need for ambitious Graduates looking for the next steps to progress in their careers . If you would like to help shape future of STRABAG, please read the below job description. No more than 12 months' work experience Good communication and teamwork skills with a willingness to learn and take initiative. Familiarity with Microsoft Office (Excel, Word, Project). Hard working with a positive can-do attitude. STRABAG - More than just a construction company About STRABAG: STRABAG SEis a leading European technology group for construction services, renowned for its innovation and financial strength. Our services encompass all areas of the construction industry and cover the entire construction value chain. We create added value for our clients by taking a holistic approach to buildings throughout their entire life cycle - from conception, planning, and construction, through operation and facility management, to repurposing or deconstruction. About STRABAG UK: STRABAG UK is a division of STRABAG SE, a leading European-based construction technology group with a global footprint, offering world-leading services in the water, energy, transport, and building sectors. Our ongoing major projects include HS2 London Tunnels, the HARP (Haweswater Aqueduct Resilience Programme), the Wood smith Project, and a range of other industrial and commercial projects - most recently the Radlett Project in St Albans. At STRABAG UK, we are committed to involving young engineering talent and giving them opportunities to showcase their skills and innovative thinking across both our current and future projects. About Graduate Programme: The STRABAG UK Graduate Programme has been designed to provide you with powerful development and experience, giving you an incredible start to your career with us. It starts with your induction week, held offsite, where together, we focus on communication, teamwork and connection. You will learn more about yourself, your colleagues and the business. You will also be introduced to your mentor who will be there to support you throughout. The STRABAG UK Graduate Programme is 15 months in duration and offers industry leading development. It is intense but hugely rewarding and on successful completion, you will receive accreditations and qualifications from industry recognised bodies such as: The Institution of Occupational Safety and Health (IOSH) Association for Project Management (APM) Institute of Sustainability & Environmental Professionals (ISEP) British Tunnelling Society (BTS) The Institute of Leadership (IOL) You will also begin your journey with professional associations such as The Institution of Civil Engineers (ICE), The Chartered Institution of Civil Engineering Surveyors (CICES) and The Royal Institution of Chartered Surveyors (RICS). STRABAG'S Recruitment & Selection Process Our graduate selection process shall comprise of the following stages: Application Online assessment Shortlisting Graduate Assessment Centre Role Requirements Assist in the preparation of project final accounts Assisting in the preparation of internal or external reports Cash management including WIP control and cash flow production Drafting of subcontracts including professional services Identification of insurance claims and understanding policy coverage Identifying commercial risks, opportunities, value engineering and change control measures Measurement of quantities in accordance with the standard methods of measurement as required Support with any tender preparation processes Supporting in the preparation of valuations/applications for payment Use the cost allocation/coding which satisfies both internal and external requirements Utilise cost controlling systems and methods Commercial Manager STRABAG UK Senior Finance Administrator STRABAG UK Limited
Apr 05, 2026
Full time
As STRABAG UK continues to grow and expand its major project portfolio, we are excited to announce the need for ambitious Graduates looking for the next steps to progress in their careers . If you would like to help shape future of STRABAG, please read the below job description. No more than 12 months' work experience Good communication and teamwork skills with a willingness to learn and take initiative. Familiarity with Microsoft Office (Excel, Word, Project). Hard working with a positive can-do attitude. STRABAG - More than just a construction company About STRABAG: STRABAG SEis a leading European technology group for construction services, renowned for its innovation and financial strength. Our services encompass all areas of the construction industry and cover the entire construction value chain. We create added value for our clients by taking a holistic approach to buildings throughout their entire life cycle - from conception, planning, and construction, through operation and facility management, to repurposing or deconstruction. About STRABAG UK: STRABAG UK is a division of STRABAG SE, a leading European-based construction technology group with a global footprint, offering world-leading services in the water, energy, transport, and building sectors. Our ongoing major projects include HS2 London Tunnels, the HARP (Haweswater Aqueduct Resilience Programme), the Wood smith Project, and a range of other industrial and commercial projects - most recently the Radlett Project in St Albans. At STRABAG UK, we are committed to involving young engineering talent and giving them opportunities to showcase their skills and innovative thinking across both our current and future projects. About Graduate Programme: The STRABAG UK Graduate Programme has been designed to provide you with powerful development and experience, giving you an incredible start to your career with us. It starts with your induction week, held offsite, where together, we focus on communication, teamwork and connection. You will learn more about yourself, your colleagues and the business. You will also be introduced to your mentor who will be there to support you throughout. The STRABAG UK Graduate Programme is 15 months in duration and offers industry leading development. It is intense but hugely rewarding and on successful completion, you will receive accreditations and qualifications from industry recognised bodies such as: The Institution of Occupational Safety and Health (IOSH) Association for Project Management (APM) Institute of Sustainability & Environmental Professionals (ISEP) British Tunnelling Society (BTS) The Institute of Leadership (IOL) You will also begin your journey with professional associations such as The Institution of Civil Engineers (ICE), The Chartered Institution of Civil Engineering Surveyors (CICES) and The Royal Institution of Chartered Surveyors (RICS). STRABAG'S Recruitment & Selection Process Our graduate selection process shall comprise of the following stages: Application Online assessment Shortlisting Graduate Assessment Centre Role Requirements Assist in the preparation of project final accounts Assisting in the preparation of internal or external reports Cash management including WIP control and cash flow production Drafting of subcontracts including professional services Identification of insurance claims and understanding policy coverage Identifying commercial risks, opportunities, value engineering and change control measures Measurement of quantities in accordance with the standard methods of measurement as required Support with any tender preparation processes Supporting in the preparation of valuations/applications for payment Use the cost allocation/coding which satisfies both internal and external requirements Utilise cost controlling systems and methods Commercial Manager STRABAG UK Senior Finance Administrator STRABAG UK Limited
The Practice Operations Lead is responsible for overseeing the operational aspects of the GP practice. This role ensures the delivery of high-quality patient care and efficient resource management. The Operations Lead will work closely with the Practice Manager and administrative teams to implement best practices and achieve organisational goals while maintaining compliance with regulations. Main duties of the job Reception/Admin Rota Management Admin/Reception staff cover In charge of docman / EMIS tasks Administrative Support Governance and Compliance Patient Demand Management Premises Management and Equipment Call/Recall Programmes IT and Systems Support About us Cockfosters Medical Centre is a distinguished medical practice committed to delivering exceptional services through our core values: Innovation, Teamwork, Education, and Respect. We have 4 GP partners, 2 Salaried GPs, 4 ARRS staff and a very capable team of admin/reception staff. Job responsibilities Job description- after 6 months of in house training the operations lead is to take over the finance management Staff cover when needed. Ideal Candidate should be flexible tocover gaps in the Rota when needed. Lead, motivate, and manage the reception teams at both sitesto ensure high standards of performance and patient care. Oversee mandatory training, and development of staff tomaintain a skilled workforce across both locations. Communicate effectively with the Practice Manager whomanages the rota for the admin and clinical team. Address staff concerns, facilitate conflict resolution, andpromote a positive workplace culture. Manage unplanned absences, ensuring all are recorded,including conducting return-to-work reviews for reception staff. Address staffing issues, including conflicts, performanceissues, poor service, and clinical safety concerns and report them to thepractice manager. Organise regular staff meetings and document actions agreedupon. Operational Duties: Clinical and Reception/Admin Rota Management. Oversee rota/cover coordination. Ensuring that all work isscheduled according to the practice guidance Communication: Act as the primary point of contact between thereception/admin team and clinical staff, facilitating clear and consistentcommunication regarding schedules and operational protocols. Keep the reception staff informed of any changes in practiceprotocols, training opportunities, or other relevant updates. Administrative Support: In charge of running searches and reports. Manage stock control (clinical and non-clinical), includingordering office supplies, drugs, consumables, and medical equipment. Implement administrative systems around prescribing tosupport prescribers. Oversee the management of the pathology system, includingsample storage and collection, and monitor the ICE system. Handle incoming administration tasks, including post,scanning, summarising and coding, registrations, de-registrations, and supportfor eRS and reporting. Manage routine administration systems, such as call/recallsystems (e.g., Flu, diabetes, NHS Health Checks). Help Practice Manager with interviews and oversee theinduction program for new staff joiners. Manage NHSE declarations related to workforce, extendedhours, and whole practice via PCSE. Monitor active administrative tasks, including managing thetasks pool on Emis and handling information requests. Oversee clinical room allocation and reception management,ensuring efficient call handling, private patient transactions, chaperonefacilitation, translator services, and patient information management. Governance and compliance: Ensure that all mandatory compliance measures are met,including: Staff mandatory training and development. Staff immunisation and health requirements. Conducting internal and external audits. Regularly updating policies and procedures in line with CQCstandards. Monitor and manage risks within the practice, implementingnecessary actions to mitigate them. Conduct regular audits and quality assurance reviews touphold practice standards. Maintain accurate records and documentation for governanceand reporting purposes. Manage complaints, including dealing with day-to-day patientcomplaints, responding to written complaints, and monitoring NHS Choicescomments. Conduct health and safety assessments, including riskassessments for infection control and slips and trips. Capture Significant Event Analyses (SEAs) for review anddiscussion with the team. Manage safeguarding administrative processes, includinginformation requests. Organise and ensure at least three annual PatientParticipation Group (PPG) meetings, including minuting and actioning outcomes. Patient Demand Management: Analyse patient demand trends to optimise appointmentscheduling and resource allocation and keep the PM up to date. Develop strategies to improve patient access and reducewaiting times at the main operations and secondary branch. Engage with patients to gather feedback and improve servicedelivery. Collaborate with clinical teams to manage care pathways andenhance patient outcomes. Help PM with premises management and equipment. Familiarise with Business Continuity Plan (BCP) policies,including call trees and arranging on-site inspections. Manage security protocols, including opening and closingprocedures, key fob management, and locked drugs/fridges. Monitor equipment to ensure it is fit for use, including ITPCs, telephone systems (Surgery Connect), printers, and payment terminals. Oversee cleaning quality and raise issues with suppliers asnecessary. Ensure proper waste management, including correct bin usagefor storage and collections. HR: Organise staff inductions, arrange paperwork, logins, andsmartcards for new team members. Participate in recruitment and training processes. Assist in staff appraisals as required. Allocate workloads between reception and admin staff,arranging cover for sickness and annual leave. Call/Recall Programmes: Support the practice in recall programmes such as: QOF (Quality and Outcomes Framework) Local Improvement Schemes Direct Enhanced Services Cervical cytology recall Childhood immunisation NHS Health Checks Safeguarding IT and Systems Support: Act as Local Administrator/RA, providing support, trainingand arranging logins for IT systems including Emis, Docman, Accurx, SurgeryConnect, ICE, tQuest and others. Liaise with the IT Service Desk to resolve hardware andsoftware issues. Provide support and training for staff in resolving simpleissues with PCs, printers, and phone lines. Train staff on Emis, Docman, Accurx, Surgery Connect, andMicrosoft Office applications. Other Duties; Perform additional tasks required for the efficientoperation of the practice Undertake mandatory and not mandatory CPD trainings onPractice Index, or training as may be required to develop your skills andabilities Attend refresher and update training for medical emergenciesand CPR Attend practice and MS Teams Meetings The above is not an exhaustive list of duties and you willbe expected to perform different tasks as necessitated by your changing rolewithin the organisation and the overall business objectives of theorganisation. After 6 months in house training: FinancialReporting & Reconciliation Take over the finances of the practice from the currentFinance Manager Prepare monthly, quarterly, and annual financial reportsfor partners. Reconcile accounts, ensuring accurate records. Track income streams including NHS payments, privateincome, grants, and teaching income. Monitor and analyse KPIs and present forecasts topartners. Claims & Submissions Submit accurate and timely claims for CQRS, PPA, DES, andLocal Incentivised Services. Submit enhanced service claims (e.g., immunisations). Prepare and submit quarterly claims for services (MinorSurgery, IUCD, Wound Care, etc.). Track rent/service charge claims and liaise with NHSProperty Services. Ensure all claims have the required documentation. Expense Management Oversee practice expenses and ensure properdocumentation. Approve and process payments to suppliers and serviceproviders. Ensure compliance with expense policies and manage pettycash. Manage payroll for all staff and ensure HMRC compliance. Set up new employees in payroll and manage records. Submit pensions and comply with NHS Pension Schemerequirements. Invoicing & Billing Create and issue invoices when needed and maintain arecord of claims. Manage third-party billing and follow up on outstandingpayments. Audit & Compliance Prepare financial records for audits. Ensure compliance with NHS regulations and standards. Implement internal controls to mitigate financial risks. Review and improve financial processes for accuracy andefficiency. Train admin staff on financial procedures as needed. Strategic Financial Support . click apply for full job details
Apr 04, 2026
Full time
The Practice Operations Lead is responsible for overseeing the operational aspects of the GP practice. This role ensures the delivery of high-quality patient care and efficient resource management. The Operations Lead will work closely with the Practice Manager and administrative teams to implement best practices and achieve organisational goals while maintaining compliance with regulations. Main duties of the job Reception/Admin Rota Management Admin/Reception staff cover In charge of docman / EMIS tasks Administrative Support Governance and Compliance Patient Demand Management Premises Management and Equipment Call/Recall Programmes IT and Systems Support About us Cockfosters Medical Centre is a distinguished medical practice committed to delivering exceptional services through our core values: Innovation, Teamwork, Education, and Respect. We have 4 GP partners, 2 Salaried GPs, 4 ARRS staff and a very capable team of admin/reception staff. Job responsibilities Job description- after 6 months of in house training the operations lead is to take over the finance management Staff cover when needed. Ideal Candidate should be flexible tocover gaps in the Rota when needed. Lead, motivate, and manage the reception teams at both sitesto ensure high standards of performance and patient care. Oversee mandatory training, and development of staff tomaintain a skilled workforce across both locations. Communicate effectively with the Practice Manager whomanages the rota for the admin and clinical team. Address staff concerns, facilitate conflict resolution, andpromote a positive workplace culture. Manage unplanned absences, ensuring all are recorded,including conducting return-to-work reviews for reception staff. Address staffing issues, including conflicts, performanceissues, poor service, and clinical safety concerns and report them to thepractice manager. Organise regular staff meetings and document actions agreedupon. Operational Duties: Clinical and Reception/Admin Rota Management. Oversee rota/cover coordination. Ensuring that all work isscheduled according to the practice guidance Communication: Act as the primary point of contact between thereception/admin team and clinical staff, facilitating clear and consistentcommunication regarding schedules and operational protocols. Keep the reception staff informed of any changes in practiceprotocols, training opportunities, or other relevant updates. Administrative Support: In charge of running searches and reports. Manage stock control (clinical and non-clinical), includingordering office supplies, drugs, consumables, and medical equipment. Implement administrative systems around prescribing tosupport prescribers. Oversee the management of the pathology system, includingsample storage and collection, and monitor the ICE system. Handle incoming administration tasks, including post,scanning, summarising and coding, registrations, de-registrations, and supportfor eRS and reporting. Manage routine administration systems, such as call/recallsystems (e.g., Flu, diabetes, NHS Health Checks). Help Practice Manager with interviews and oversee theinduction program for new staff joiners. Manage NHSE declarations related to workforce, extendedhours, and whole practice via PCSE. Monitor active administrative tasks, including managing thetasks pool on Emis and handling information requests. Oversee clinical room allocation and reception management,ensuring efficient call handling, private patient transactions, chaperonefacilitation, translator services, and patient information management. Governance and compliance: Ensure that all mandatory compliance measures are met,including: Staff mandatory training and development. Staff immunisation and health requirements. Conducting internal and external audits. Regularly updating policies and procedures in line with CQCstandards. Monitor and manage risks within the practice, implementingnecessary actions to mitigate them. Conduct regular audits and quality assurance reviews touphold practice standards. Maintain accurate records and documentation for governanceand reporting purposes. Manage complaints, including dealing with day-to-day patientcomplaints, responding to written complaints, and monitoring NHS Choicescomments. Conduct health and safety assessments, including riskassessments for infection control and slips and trips. Capture Significant Event Analyses (SEAs) for review anddiscussion with the team. Manage safeguarding administrative processes, includinginformation requests. Organise and ensure at least three annual PatientParticipation Group (PPG) meetings, including minuting and actioning outcomes. Patient Demand Management: Analyse patient demand trends to optimise appointmentscheduling and resource allocation and keep the PM up to date. Develop strategies to improve patient access and reducewaiting times at the main operations and secondary branch. Engage with patients to gather feedback and improve servicedelivery. Collaborate with clinical teams to manage care pathways andenhance patient outcomes. Help PM with premises management and equipment. Familiarise with Business Continuity Plan (BCP) policies,including call trees and arranging on-site inspections. Manage security protocols, including opening and closingprocedures, key fob management, and locked drugs/fridges. Monitor equipment to ensure it is fit for use, including ITPCs, telephone systems (Surgery Connect), printers, and payment terminals. Oversee cleaning quality and raise issues with suppliers asnecessary. Ensure proper waste management, including correct bin usagefor storage and collections. HR: Organise staff inductions, arrange paperwork, logins, andsmartcards for new team members. Participate in recruitment and training processes. Assist in staff appraisals as required. Allocate workloads between reception and admin staff,arranging cover for sickness and annual leave. Call/Recall Programmes: Support the practice in recall programmes such as: QOF (Quality and Outcomes Framework) Local Improvement Schemes Direct Enhanced Services Cervical cytology recall Childhood immunisation NHS Health Checks Safeguarding IT and Systems Support: Act as Local Administrator/RA, providing support, trainingand arranging logins for IT systems including Emis, Docman, Accurx, SurgeryConnect, ICE, tQuest and others. Liaise with the IT Service Desk to resolve hardware andsoftware issues. Provide support and training for staff in resolving simpleissues with PCs, printers, and phone lines. Train staff on Emis, Docman, Accurx, Surgery Connect, andMicrosoft Office applications. Other Duties; Perform additional tasks required for the efficientoperation of the practice Undertake mandatory and not mandatory CPD trainings onPractice Index, or training as may be required to develop your skills andabilities Attend refresher and update training for medical emergenciesand CPR Attend practice and MS Teams Meetings The above is not an exhaustive list of duties and you willbe expected to perform different tasks as necessitated by your changing rolewithin the organisation and the overall business objectives of theorganisation. After 6 months in house training: FinancialReporting & Reconciliation Take over the finances of the practice from the currentFinance Manager Prepare monthly, quarterly, and annual financial reportsfor partners. Reconcile accounts, ensuring accurate records. Track income streams including NHS payments, privateincome, grants, and teaching income. Monitor and analyse KPIs and present forecasts topartners. Claims & Submissions Submit accurate and timely claims for CQRS, PPA, DES, andLocal Incentivised Services. Submit enhanced service claims (e.g., immunisations). Prepare and submit quarterly claims for services (MinorSurgery, IUCD, Wound Care, etc.). Track rent/service charge claims and liaise with NHSProperty Services. Ensure all claims have the required documentation. Expense Management Oversee practice expenses and ensure properdocumentation. Approve and process payments to suppliers and serviceproviders. Ensure compliance with expense policies and manage pettycash. Manage payroll for all staff and ensure HMRC compliance. Set up new employees in payroll and manage records. Submit pensions and comply with NHS Pension Schemerequirements. Invoicing & Billing Create and issue invoices when needed and maintain arecord of claims. Manage third-party billing and follow up on outstandingpayments. Audit & Compliance Prepare financial records for audits. Ensure compliance with NHS regulations and standards. Implement internal controls to mitigate financial risks. Review and improve financial processes for accuracy andefficiency. Train admin staff on financial procedures as needed. Strategic Financial Support . click apply for full job details
Are you ready to take the next step in your career within a global insurance business? A Cheltenham based company is looking for a Data Entry administrator to join their high-performing team. This role is ideal for someone looking to start their career in administration or with previous experience in administration, data entry, data processing or similar within an office setting , who's looking to grow their career in a professional, supportive environment. What You'll Be Doing Providing expert administrative support to various teams Creating and checking documentation for internal and external use Entering and managing data across multiple systems with accuracy Handling day-to-day correspondence and maintaining electronic and paper files Supporting treaty accounts, claims, and premium processing Ensuring compliance with FCA and internal audit guidelines What You'll Bring Prior experience in an office-based role (e.g. admin, customer service, finance) A basic understanding of insurance principles Strong attention to detail and organisational skills Effective communication and problem-solving abilities Confidence using systems and managing data Ability to work independently with guidance What's in it for you? Salary up to £28k Hybrid working after training Professional development Great benefits!
Apr 04, 2026
Full time
Are you ready to take the next step in your career within a global insurance business? A Cheltenham based company is looking for a Data Entry administrator to join their high-performing team. This role is ideal for someone looking to start their career in administration or with previous experience in administration, data entry, data processing or similar within an office setting , who's looking to grow their career in a professional, supportive environment. What You'll Be Doing Providing expert administrative support to various teams Creating and checking documentation for internal and external use Entering and managing data across multiple systems with accuracy Handling day-to-day correspondence and maintaining electronic and paper files Supporting treaty accounts, claims, and premium processing Ensuring compliance with FCA and internal audit guidelines What You'll Bring Prior experience in an office-based role (e.g. admin, customer service, finance) A basic understanding of insurance principles Strong attention to detail and organisational skills Effective communication and problem-solving abilities Confidence using systems and managing data Ability to work independently with guidance What's in it for you? Salary up to £28k Hybrid working after training Professional development Great benefits!