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claims manager non marine property
Senior Catastrophe Modelling Analyst - Reinsurance
MS Amlin Tower Hamlets, London
Role: Senior Catastrophe Modelling Analyst - Reinsurance Location: London - Hybrid Position type: Full time, permanent About The Job What you'll spend your time doing: While there is rarely a 'typical' day as a Senior Catastrophe Modelling Analyst, this role will lead, coordinate, and provide analytic support to several key activities across classes such as: Inter-business relationships Work collaboratively with clients of Exposure Management to provide clarity, transparency and understanding Support Analysts' skills development through coaching and engagement, and provide guidance where required in addressing queries relating to the pricing of accounts and portfolio roll-up from underwriters Address and manage complex cases and queries from underwriters, and maintain and grow strong relationships with the Underwriting, Claims, Pricing and Underwriting Performance teams with ability to challenge ways of working with a continuous improvement mindset Manage the client and broker relationships with the ability to deal with enquiries in an efficient professional manner and make sound judgement calls based on value realisation Proactive build an internal and external network Analytics and modelling: Lead on at least one of the following workstreams: + Terrorism + Regulatory returns + Portfolio aggregation + Business planning + Event response + MSI + Development Conduct exposure capture and modelling of pricing, and portfolio risks, and provide peer review for risks captured and modelled by Genpact and Modelling Analysts, to support and enhance underwriters' decision making and effectively manage risk, adhering to required deadlines Oversee and guide analysis conducted by Genpact and Modelling Analysts, providing insights and managing outputs where required Lead on the delivery of proactive portfolio optimisation and other value-add modelling tasks such as such as owning model settings and adjusting models; identifying patterns and potential data anomalies, to aid underwriting decision making and risk exposure assessment and projection Strategy, Reporting and Governance Strategy and business planning + Lead the design and implementation of risk management strategies, ensuring alignment with business goals + Support business planning activities Governance: + Governance of modelling, contributing to key committees + Maintain MS Amlin's exposure Management Framework + Collate information for decision focus and execute control functions + Review and validate policy audits and reports on data quality Oversee and coordinate internal and external reporting activities for submissions and supplement analytical insights on reports created by Genpact and Modelling Analysts Compliance and Risk Management Conduct role in accordance with the Company's Business Ethics policy and all regulated entities as appropriate, role modelling behaviours and MS Amlin risk management values Assist with ensuring that the portfolio and the risks underwritten are compliant with all the relevant risk, regulatory and legal requirements, and are aligned to business goals Support the delivery of the MS Amlin Risk Function plan and wider Risk Mandate Support the ongoing development of the Risk Management Framework to assist MS Amlin in managing and mitigating risks effectively whilst ensuring consistency across the MS Amlin Group Keeping up to date with emerging risks and industry trends and the potential impact on MS Amlin and the wider Lloyd's market Monitor in conjunction with the MS Amlin's CRO, MS Amlin's risk appetites, tolerances and Key Risk Indicators (KRIs) reporting these to the MS Amlin Risk & Solvency Committee and Board Utilise decision focus to collect, analyse and report on risk and control information to ensure the business is appropriately managing risks, remediation of ineffective controls is being carried out and actions are defined and appropriate Assist the development of Top Risk Assessment approach You're going to enjoy this job if you also Strive for continuous improvement and have very strong analytical capabilities; possess the ability to prioritise and realise value Have excellent communication and collaboration skills to bridge gaps between technical and non-technical stakeholders Have excellent knowledge and experience of the (re)insurance Markets across the globe and how these impact our business Are an intuitive problem solver and take a natural lead in delivering solutions Have professional scepticism and an inquisitive mind Are able to work independently and can be self-guided Can influence and negotiate effectively Are highly adaptable and thrive in dynamic environments to meet evolving business needs Are proactive in your own development and lead in supporting the development of junior onshore and offshore staff members where appropriate What you'll need: For this particular role there are some important qualifications and experience we need you to have. These include: Excellent financial and commercial acumen Significant Exposure Management modelling experience Technical knowledge of (re)insurance, outward reinsurance, the general underwriting process, and underwriting performance Have a robust understanding of the Lloyd's Syndicate market and its operating principles Superior software knowledge, particularly of RMS RiskLink / RMS Risk Manager/ AIR Touchstone/ Touchstone Re/ DFA tools Excellent Microsoft Excel, PowerPoint and PowerBI Skills is essential Deep knowledge of data management and structures Strong understanding of coding logic and coding experience in SQL Skills in R &/or Python would be useful Ability to design, operate, interpret, and communicate quantitative reporting Experience in utilising data manipulation and visualisation tools Experience in using ArcGIS, and underwriting tools would be desirable Undergraduate degree in a related subject (Geography/ Mathematics/ STEM subjects) would be desirable CII Qualification would be desirable ICSM or vendor qualification would be beneficial What you can expect from us: As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - About MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Dec 18, 2025
Full time
Role: Senior Catastrophe Modelling Analyst - Reinsurance Location: London - Hybrid Position type: Full time, permanent About The Job What you'll spend your time doing: While there is rarely a 'typical' day as a Senior Catastrophe Modelling Analyst, this role will lead, coordinate, and provide analytic support to several key activities across classes such as: Inter-business relationships Work collaboratively with clients of Exposure Management to provide clarity, transparency and understanding Support Analysts' skills development through coaching and engagement, and provide guidance where required in addressing queries relating to the pricing of accounts and portfolio roll-up from underwriters Address and manage complex cases and queries from underwriters, and maintain and grow strong relationships with the Underwriting, Claims, Pricing and Underwriting Performance teams with ability to challenge ways of working with a continuous improvement mindset Manage the client and broker relationships with the ability to deal with enquiries in an efficient professional manner and make sound judgement calls based on value realisation Proactive build an internal and external network Analytics and modelling: Lead on at least one of the following workstreams: + Terrorism + Regulatory returns + Portfolio aggregation + Business planning + Event response + MSI + Development Conduct exposure capture and modelling of pricing, and portfolio risks, and provide peer review for risks captured and modelled by Genpact and Modelling Analysts, to support and enhance underwriters' decision making and effectively manage risk, adhering to required deadlines Oversee and guide analysis conducted by Genpact and Modelling Analysts, providing insights and managing outputs where required Lead on the delivery of proactive portfolio optimisation and other value-add modelling tasks such as such as owning model settings and adjusting models; identifying patterns and potential data anomalies, to aid underwriting decision making and risk exposure assessment and projection Strategy, Reporting and Governance Strategy and business planning + Lead the design and implementation of risk management strategies, ensuring alignment with business goals + Support business planning activities Governance: + Governance of modelling, contributing to key committees + Maintain MS Amlin's exposure Management Framework + Collate information for decision focus and execute control functions + Review and validate policy audits and reports on data quality Oversee and coordinate internal and external reporting activities for submissions and supplement analytical insights on reports created by Genpact and Modelling Analysts Compliance and Risk Management Conduct role in accordance with the Company's Business Ethics policy and all regulated entities as appropriate, role modelling behaviours and MS Amlin risk management values Assist with ensuring that the portfolio and the risks underwritten are compliant with all the relevant risk, regulatory and legal requirements, and are aligned to business goals Support the delivery of the MS Amlin Risk Function plan and wider Risk Mandate Support the ongoing development of the Risk Management Framework to assist MS Amlin in managing and mitigating risks effectively whilst ensuring consistency across the MS Amlin Group Keeping up to date with emerging risks and industry trends and the potential impact on MS Amlin and the wider Lloyd's market Monitor in conjunction with the MS Amlin's CRO, MS Amlin's risk appetites, tolerances and Key Risk Indicators (KRIs) reporting these to the MS Amlin Risk & Solvency Committee and Board Utilise decision focus to collect, analyse and report on risk and control information to ensure the business is appropriately managing risks, remediation of ineffective controls is being carried out and actions are defined and appropriate Assist the development of Top Risk Assessment approach You're going to enjoy this job if you also Strive for continuous improvement and have very strong analytical capabilities; possess the ability to prioritise and realise value Have excellent communication and collaboration skills to bridge gaps between technical and non-technical stakeholders Have excellent knowledge and experience of the (re)insurance Markets across the globe and how these impact our business Are an intuitive problem solver and take a natural lead in delivering solutions Have professional scepticism and an inquisitive mind Are able to work independently and can be self-guided Can influence and negotiate effectively Are highly adaptable and thrive in dynamic environments to meet evolving business needs Are proactive in your own development and lead in supporting the development of junior onshore and offshore staff members where appropriate What you'll need: For this particular role there are some important qualifications and experience we need you to have. These include: Excellent financial and commercial acumen Significant Exposure Management modelling experience Technical knowledge of (re)insurance, outward reinsurance, the general underwriting process, and underwriting performance Have a robust understanding of the Lloyd's Syndicate market and its operating principles Superior software knowledge, particularly of RMS RiskLink / RMS Risk Manager/ AIR Touchstone/ Touchstone Re/ DFA tools Excellent Microsoft Excel, PowerPoint and PowerBI Skills is essential Deep knowledge of data management and structures Strong understanding of coding logic and coding experience in SQL Skills in R &/or Python would be useful Ability to design, operate, interpret, and communicate quantitative reporting Experience in utilising data manipulation and visualisation tools Experience in using ArcGIS, and underwriting tools would be desirable Undergraduate degree in a related subject (Geography/ Mathematics/ STEM subjects) would be desirable CII Qualification would be desirable ICSM or vendor qualification would be beneficial What you can expect from us: As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - About MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Claims Manager (Non-Marine Property)
AEGIS London City, London
Claims Manager (Non-Marine Property) page is loaded Claims Manager (Non-Marine Property)remote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100120 Time Type: Full time Working Pattern: Hybrid# Purpose of the Role We are currently seeking a Non-Marine Property Claims Manager to join our well-established and market-leading Claims team. This individual will have overall responsibility for managing claims within one of our main business classes, including management oversight and claims strategy development, as well as taking the lead role in investigating, evaluating and negotiating claims. This position is ideal for an experienced, confident, driven and well-connected individual, who is looking to take on new responsibilities within a dynamic, high-performing Syndicate. The business lines covered within the role will be Open Market Property, Property Binders (including Deductible buy-backs), Utility (on-shore) Property, Terrorism and Accident & Health.# Duties and Accountabilities Proactively and effectively manage claims, ranging in complexity, within a pre-determined authority level in accordance with AEGIS London's Claims commitment, philosophy and procedures Overall responsibility for claims strategy within the class and effective delegation to ensure all claims within the class are managed, progressed and resolved in a timely manner, whilst adhering to internal and external standards for claims handling and customer service Monitor claims trends, issues and movements, as well as relevant legal/regulatory changes and Market developments, and update the Head of Claims/wider Claims team; accordingly, make recommendations in respect of Claims processes and resolution strategies, in conjunction with the Head of Claims Operations Manage a team dedicated to the specific class of business, assuming responsibility for the team's individual performance management, development etc., whilst also acting as both a referral point and role model for less experienced members across the Claims function As required, attend and report at various internal committee and Board meetings, such as the Claims Review Committee, working closely with the Head of Claims As required, attend and report at class level Underwriting Management meetings, working closely with other members of the Claims team as required Responsible for management reporting and claims data management within the specific class Responsible for management/liaison with outsourcing partners. Responsible for client and broker liaison for the class and attend conferences, as agreed with the Head of Claims Develop strong relationships with peers across the Market and within AEGIS London. Responsible for ensuring our Underwriters and other internal stakeholders are kept informed of valuable claims information and/or issues and advise on subsequent impact on underwriting and policy interpretation Work in conjunction with the Claims Managers and Senior Claims Adjusters across other lines, sharing knowledge and skills where appropriate, to ensure the Claims team is working as efficiently as possible Undertake, lead on and/or oversee other ad hoc tasks or projects as they arise# Skills, Knowledge and Experience The successful candidate will: Have proven experience in dealing with complex claims and a thorough understanding of London Market claims systems (e.g. ECF) Have a strong external network and able to utilise those contacts for the benefit of AEGIS Be able to liaise, negotiate and mediate confidently with internal and external stakeholders and clients, and able to adopt different approaches depending on the circumstances/individuals involved Have excellent written and verbal communication, and confident when presenting in different environments Be able to effectively motivate and manage their team whilst identifying, developing and retaining talent Have excellent attention to detail and able to analyse and leverage data in order to provide meaningful insight Be confident when dealing with ambiguity, knowing when to shift focus and priorities to ensure a successful outcome Be part Dip CII / ACII qualified or working towards Dip CII / ACII (desirable but not essential)# AEGIS Values Fairness and respect We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect. Open and inclusiveWe act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information. AmbitiousWe have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals. Striving to be betterWe strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers' experience with us. Investing in people's potentialWe provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.It's important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on (0) or email As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential
Dec 18, 2025
Full time
Claims Manager (Non-Marine Property) page is loaded Claims Manager (Non-Marine Property)remote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100120 Time Type: Full time Working Pattern: Hybrid# Purpose of the Role We are currently seeking a Non-Marine Property Claims Manager to join our well-established and market-leading Claims team. This individual will have overall responsibility for managing claims within one of our main business classes, including management oversight and claims strategy development, as well as taking the lead role in investigating, evaluating and negotiating claims. This position is ideal for an experienced, confident, driven and well-connected individual, who is looking to take on new responsibilities within a dynamic, high-performing Syndicate. The business lines covered within the role will be Open Market Property, Property Binders (including Deductible buy-backs), Utility (on-shore) Property, Terrorism and Accident & Health.# Duties and Accountabilities Proactively and effectively manage claims, ranging in complexity, within a pre-determined authority level in accordance with AEGIS London's Claims commitment, philosophy and procedures Overall responsibility for claims strategy within the class and effective delegation to ensure all claims within the class are managed, progressed and resolved in a timely manner, whilst adhering to internal and external standards for claims handling and customer service Monitor claims trends, issues and movements, as well as relevant legal/regulatory changes and Market developments, and update the Head of Claims/wider Claims team; accordingly, make recommendations in respect of Claims processes and resolution strategies, in conjunction with the Head of Claims Operations Manage a team dedicated to the specific class of business, assuming responsibility for the team's individual performance management, development etc., whilst also acting as both a referral point and role model for less experienced members across the Claims function As required, attend and report at various internal committee and Board meetings, such as the Claims Review Committee, working closely with the Head of Claims As required, attend and report at class level Underwriting Management meetings, working closely with other members of the Claims team as required Responsible for management reporting and claims data management within the specific class Responsible for management/liaison with outsourcing partners. Responsible for client and broker liaison for the class and attend conferences, as agreed with the Head of Claims Develop strong relationships with peers across the Market and within AEGIS London. Responsible for ensuring our Underwriters and other internal stakeholders are kept informed of valuable claims information and/or issues and advise on subsequent impact on underwriting and policy interpretation Work in conjunction with the Claims Managers and Senior Claims Adjusters across other lines, sharing knowledge and skills where appropriate, to ensure the Claims team is working as efficiently as possible Undertake, lead on and/or oversee other ad hoc tasks or projects as they arise# Skills, Knowledge and Experience The successful candidate will: Have proven experience in dealing with complex claims and a thorough understanding of London Market claims systems (e.g. ECF) Have a strong external network and able to utilise those contacts for the benefit of AEGIS Be able to liaise, negotiate and mediate confidently with internal and external stakeholders and clients, and able to adopt different approaches depending on the circumstances/individuals involved Have excellent written and verbal communication, and confident when presenting in different environments Be able to effectively motivate and manage their team whilst identifying, developing and retaining talent Have excellent attention to detail and able to analyse and leverage data in order to provide meaningful insight Be confident when dealing with ambiguity, knowing when to shift focus and priorities to ensure a successful outcome Be part Dip CII / ACII qualified or working towards Dip CII / ACII (desirable but not essential)# AEGIS Values Fairness and respect We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect. Open and inclusiveWe act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information. AmbitiousWe have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals. Striving to be betterWe strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers' experience with us. Investing in people's potentialWe provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.It's important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on (0) or email As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential

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