44 jobs found

Senior Loss Adjuster / Technical Manager (ACILA) Our client is seeking a Senior Loss Adjuster / Technical Manager to oversee a small team of Loss Adjusters, dealing with third party property damage claims on behalf of a key client (utilities). You will typically act as a point of technical referral, dealing with complaint / sensitive cases as well as implementing training / development plans. Ideally, you will be Dip CILA / ACILA qualified, although this isn't essential. Interestedapplicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 2930. For all other vacancies, take a look at our website - exchange-street.co.uk

Home Coordinator, EMEA Government Affairs Position Title : Coordinator, EMEA Government Affairs Location : London, UK (Hybrid) Company Background: MFA, based in Washington, New York, Brussels, and London, represents the global alternative asset management industry. MFA's mission is to advance the ability of alternative asset managers to raise capital, invest, and generate returns for their beneficiaries. MFA advocates on behalf of its membership and convenes stakeholders to address global regulatory, operational, and business issues. MFA's member firms collectively manage a diverse group of investment strategies. Member firms help pension plans, university endowments, charitable foundations, and other institutional investors to diversify their investments, manage risk, and generate attractive returns over time. Position Summary: The Coordinator, EMEA Government Affairs will be responsible for providing administrative and organisational support to the Head of EMEA Government Affairs and the EMEA team. Under the direction of the Head of EMEA Government Affairs, this role will coordinate meeting schedules, organise and participate in conference calls including member committees and forums. Manage the planning and execution of key meetings, including content preparation and coordination with meeting participants to compile materials, scheduling, and logistics. Document and record engagements with members and prospective members in the association's customer relationship management tool. Correspond with senior policymakers, regulators and members in the EU, UK, Middle East, and internationally while maintaining strict confidentiality with all information acquired. Assist with the execution of UK, EU, and Middle East engagement and business development strategy. Coordinate and help execute strategic UK, EU, and Middle East member and policymaker events. Assist in preparation of policy materials, including presentations and consultation responses. Manage international travel arrangements for members of the EMEA team. Process expense claims. Coordinate office maintenance requests, and maintain office supply inventory. Support the development and implementation of policies for the operations and administrative teams. Support strong collaboration and coherence across the association's international offices. Perform other duties, as assigned. Qualifications and Requirements: Bachelor's degree is preferred. Minimum of two years' experience in executive support at a member association, or related experience. Financial services industry experience is a plus. Strong computer skills and familiarity with software packages including: Microsoft Outlook, Teams, Word, PowerPoint, Excel, and SharePoint; Zoom; and expense/travel platforms such as Concur/Navan. Proficiency using a CRM tool (such as Impexium) is a plus. Fluent English required; French and other European languages desirable. Demonstrated ability to work collaboratively in a team-oriented culture that values the importance of being a good teammate, communicator, and partner. Excellent interpersonal, written, and verbal communication skills. Demonstrated ability to self-start, think ahead, problem solve, and engage proactively with high professionalism, reliability, and accountability. Ability to manage multiple and changing priorities in a fast-paced environment. Occasional domestic and international business travel is required.

Motor Claims Manager (Home-Based) - London Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: London Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 29 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details

A cutting-edge Insurtech firm is seeking a Motor Claims Manager to work remotely from Maidstone. The role involves leading teams in handling complex Motor claims, implementing best practices, and analyzing claims data. The ideal candidate will have extensive managerial experience in Motor claims and strong leadership skills. Competitive salary between £50K-£55K plus benefits offered, with significant opportunities for career growth.

Motor Claims Manager (Home-Based) - Maidstone Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Maidstone Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

Overview A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Location: London & South, Reading. Job Type: Permanent. Sector: General Insurance. Specialism: Claims, General Management, Senior Appointments. Salary range: £40,000 - £49,999, £50,000 - £59,999. Salary Description: to £55K plus benefits. Start Date: ASAP. Posted: 17-Sep-25. Recruiter: Aston Charles. Job Ref: RJ-3122TM. Job Views: 5. Responsibilities Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. Lead a collaborative, high-performing culture and implement and maintain best practices for claims handling. Monitor and analyse claims data to identify trends, patterns, and areas for process improvement. Serve as a resource for escalated claims and be responsible for the accuracy and adequacy of all aspects of claim reserving. Execute on performance management (attract, hire, retain and provide a high level of training) and prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. Be involved in a variety of projects and assignments as the firm grows in a fast-paced, evolving environment. Qualifications / Experience Extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. Ability to thrive in a dynamic, fast-paced environment and challenge the status quo. Willingness to engage in multiple projects and initiatives as the company expands. Benefits and Details 100% home-based role with tools provided (e.g., Apple MacBook and additional screens). Competitive salary (£50K-£55K, negotiable on experience) plus company benefits including private healthcare. Friendly and supportive team environment with opportunities for progression in the short, medium, and longer term. Other information: extensive progression opportunities as more high-profile insurers onboarded. About the Recruiter Aston Charles - a personalised service from industry experts. General Insurance and Financial Services Recruitment.

Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Yorkshire & Humberside, London & South, Manchester & North West, North East & Scotland, Midlands & Wales Town/City: UK Wide Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 91 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Norwich Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 5 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

Motor Claims Manager (Home-Based) - Southampton Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Southampton Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

A leading insurance firm in the UK is seeking a Claims Manager to support customers during difficult times. This contract role, commencing 1st December 2025, offers a salary of $79,500 inclusive of super. Candidates should possess a compassionate and resilient approach, with strong attention to detail. A structured training program and supportive environment will facilitate success in this dynamic position.

Job Title: Claims Manager Reports to: Head of Customer Experience and Payments Working pattern: Hybrid (3 days in office), Mon-Fri 9:00 - 5:30. Location: Acton, West London Job Type: Full-Time Salary: £30,000 - £40,000 - up to 10% of your annual base salary About WeFlex WeFlex is at the forefront of the electric vehicle revolution - and our mission is to make electric vehicles accessible - starting with the ride hailing market (e.g. Uber and Bolt). About the Role We are seeking an experienced Claims Manager to take ownership of all claims activity both those made against the company and claims the company pursues. This is a hands on role with responsibility for managing the full lifecycle of disputes, from initial logging through to resolution, and for driving recoveries where money is owed. Key Responsibilities Claims Against the Company Manage the end to end lifecycle of claims against the company: logging, investigation, liability assessment, settlement, and escalation. Draft, file, and manage court application notices and related legal documents. Represent the company in mediations and hearings where appropriate. Negotiate settlements with customers and counterparties that balance fairness with cost control. Engage external solicitors or counsel only when strictly necessary. Liaise with insurers, solicitors, and loss adjusters to ensure effective claims handling. Identify and analyse claim trends, spotting fraud risks, policy gaps, and operational weaknesses. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Claims Made by the Company Draft and send letters to customers in arrears or owing money, ensuring communications are clear, professional, and compliant. Submit money claims through the courts for cases where recoveries have been unsuccessful. Track and report on the success rates of each recovery stage (letters, claims, hearings, enforcement). Provide recommendations on process improvements to maximise recovery success rates. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Support continuous improvement of claims and recoveries processes. Must-Have Skills & Experience Strong written and verbal communication skills for managing sensitive and complex discussions with customers and stakeholders. In depth understanding of claims processes: intake, investigation, liability assessment, settlement, recovery, and escalation. Ability to interpret and apply contract terms and liabilities in a claim's context. Strong organisational skills with the ability to manage multiple cases concurrently. Experience drafting legal submissions. Nice to Have Previous hands on experience in mid level claims management (motor, financial services, customer contract disputes or other areas). Experience negotiating settlements that balance customer fairness with company objectives. Knowledge of debt recovery processes, including pre action letters, money claims, and enforcement. Experience drafting money claim submissions and attending court hearings independently. Benefits Quarterly Bonus: Up to 10% of your annual base salary, tied to performance metrics. Employee Assistance Program: Access to confidential support for personal and professional challenges. Discount Clubs: Exclusive access to discounts on a wide range of products and services. Career Development: Opportunities for growth within a fast paced, purpose driven company. Inclusive Environment: Work in a friendly and collaborative office setting in West London.

Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Cardiff Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 9 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

Risk Manager, Energy page is loaded Risk Manager, Energylocations: London - Shell Centretime type: Full timeposted on: Posted 5 Days Agojob requisition id: R189764, United Kingdom Job Family Group: Finance Worker Type: Regular Posting Start Date: October 27, 2025 Business unit: Finance Experience Level: Experienced Professionals Job Description: What's the role This is a Risk Manager role in the Risk Management (RM) team in Group Treasury. The entire RM Team consists of 8 Risk & Insurance Managers and provides expert risk management and insurance advice across all business activities and segments of the Group globally.The RM function in Treasury covers the identification, assessment, mitigation and financing of key hazard risks in the Group. It drives risk management and insurance solutions for the Group's capital projects, provides advice on mergers, acquisitions and divestments, allocation of risks in contracts, supports the Group's annual captive insurance programme and manages various external insurance solutions.The team works closely with the Group Insurance Companies (captives) to deliver the Group's Risk and Insurance (R&I) Strategy.This role reports to the Head of Hazard Risk Management who leads the Risk Management Team in Treasury. What you'll be doing In this role you will provide expert risk management and insurance advice and solutions to Shell businesses and Joint Ventures across all aspects of Shell's operations. As a Risk Manager and Insurance specialist, you will provide advice and support to complex projects, insurance placements and business transactions incl. M&A deals. You will also coach and mentor fellow risk managers, and act as the practice leader in key subject matter areas.Your role will include: Development and implementation of risk management and insurance strategies for Shell companies and joint ventures across all of Shell's businesses, including support in complex business transactions (e.g. mergers, acquisitions, and divestments). Design and implementing construction insurance programmes for large capital projects - including engagement/negotiation with joint venture partners and/or contractors. Understand business requirements and provide advice on the allocation of hazard risks in contracts (liability and insurance clauses) with joint venture partners, suppliers, contractors and customers. Proactive and timely engagement with senior management at joint venture shareholder level, contract boards, risk managers of other partners and contractors. Act as subject matter expert for assigned expertise area(s) and provide support and coaching to other risk managers in these areas. Work closely with the Group Insurance companies to deliver competitive insurance solutions to Shell businesses and joint ventures and optimize risk financing costs for the Group. Work closely with the team lead to maintain the wider community spirit and share best practices and learnings across the entire R&I team. What you bring We are keen to hear from candidates with the following: Extensive experience in risk management and insurance; in-depth knowledge of insurance markets, products, underwriting, and claims processes (ideally in the Energy sector) University degree and relevant qualifications in Risk Management / Insurance (e.g. ACII). Proven track record of successfully designing and implementing complex risk management strategies and insurance solution for clients. Understanding of liability concepts and strong experience in managing risks in contracts Excellent communication, negotiation, and interpersonal skills Strong commercial mindset with a focus on risk and value and a good track record of delivery. Track record of identifying and driving change with a focus on continuous improvement. Collaborative/constructive team mindset What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.

Motor Claims Manager (Home-Based) - Birmingham Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Birmingham Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

A leading claims management firm in Cardiff is looking for a Manager to lead a team of Motor Adjusters. You will be responsible for ensuring compliance and efficiency, implementing best practices, and managing complex claims. Strong leadership and technical skills are essential. The role offers a competitive salary of up to £55K along with excellent benefits, including private healthcare and opportunities for progression.