Overview Head of Sales & Commercial Delivery We are seeking a senior commercial leader to take full ownership of the end to end sales and commercial function within a growing technical engineering business. This role combines hands on sales leadership, technical credibility, and the ability to operate effectively across sales, engineering, projects, production and after sales. The successful candidate will lead a global sales team, drive major project wins, act as the primary commercial authority with customers, and operate as the deputy to the Chief Commercial Officer. This position also offers a clear progression pathway into a future Commercial Director role. Key Responsibilities Lead and execute the global sales strategy, delivering revenue targets and closing complex technical projects. Own the full commercial cycle: qualification, proposals, negotiation and contract close. Guide technical sales, performance modelling and ROI analysis for customers. Manage, coach and develop a high performing technical sales team. Ensure strong commercial governance, forecasting and deal discipline. Support project handover, risk management and contract compliance. Develop the after sales and services offering to drive long term customer value. Represent the commercial function at senior leadership level when required. Key candidates profile Senior commercial leadership experience in marine equipment, engineering or complex technical systems. Proven success delivering long cycle, high value technical project sales. Strong technical background (marine, mechanical, electrical, naval architecture, etc.). Credible engaging with engineering and fleet leadership teams. Confident negotiator with deep contracting experience. Strong leader with commercial gravitas, resilience and a hands on approach. For more information, contact Jo / Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as a recruitment business for the supply of contract workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Feb 08, 2026
Full time
Overview Head of Sales & Commercial Delivery We are seeking a senior commercial leader to take full ownership of the end to end sales and commercial function within a growing technical engineering business. This role combines hands on sales leadership, technical credibility, and the ability to operate effectively across sales, engineering, projects, production and after sales. The successful candidate will lead a global sales team, drive major project wins, act as the primary commercial authority with customers, and operate as the deputy to the Chief Commercial Officer. This position also offers a clear progression pathway into a future Commercial Director role. Key Responsibilities Lead and execute the global sales strategy, delivering revenue targets and closing complex technical projects. Own the full commercial cycle: qualification, proposals, negotiation and contract close. Guide technical sales, performance modelling and ROI analysis for customers. Manage, coach and develop a high performing technical sales team. Ensure strong commercial governance, forecasting and deal discipline. Support project handover, risk management and contract compliance. Develop the after sales and services offering to drive long term customer value. Represent the commercial function at senior leadership level when required. Key candidates profile Senior commercial leadership experience in marine equipment, engineering or complex technical systems. Proven success delivering long cycle, high value technical project sales. Strong technical background (marine, mechanical, electrical, naval architecture, etc.). Credible engaging with engineering and fleet leadership teams. Confident negotiator with deep contracting experience. Strong leader with commercial gravitas, resilience and a hands on approach. For more information, contact Jo / Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as a recruitment business for the supply of contract workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Overview Ready to build a career you're proud of? We innovate to enable financial services firms to transform data into insights that safeguard and enhance their business. Note: This page includes privacy controls and informational content about external services used on the site. Privacy and External Services Click to enable/disable Google Analytics tracking. Google Webfonts: Click to enable/disable Google Webfonts. Google Map Settings: Click to enable/disable Google Maps. Click to enable/disable Google reCaptcha. Vimeo and YouTube video embeds: Privacy Policy. Security and Compliance Highlights SOC 2 Type 2-certified: Trust that your data meets the highest compliance standards. Detailed user logs: Monitor every interaction with full transparency. No training on user data: We never repurpose your data-your privacy is our priority. Zero third-party LLM dependencies: Maintain total ownership of your data and AI pipeline. Curated Public Feeds Always up-to-date: We track and ingest relevant laws, regulations, and exchange rules from trusted public sources. In-platform regulatory comparisons: Compare and reference external compliance feeds directly in Pathfinder. Deep Workplace Integrations Seamless document integrations: Connect to SharePoint, Google Drive, Box, OneDrive-wherever your data lives. Enterprise authentication: Supports SSO, SAML, and Active Directory for secure, frictionless access. Enterprise Workflows and Reporting Human-in-the-loop oversight: Optionality to route business critical queries for human review. Auditability and reporting: Generate granular reports of all interactions. Multilingual support: Responds in 12+ languages-ideal for global compliance teams. Citations for every response: Full traceability back to original sources-no guesswork, no hallucinations. Proprietary LLM Value from day 1: No training required. Stop experimenting, start producing results. Home grown and affordable: Our LLM outperforms generic AI yet remains cost-effective. Proven compliance pedigree: 10+ years of curated financial expertise - compliance is in our DNA. No third-party data sharing: No dependency on third-party LLMs. Leadership and Advisors TOM SCHODORF Tom has more than 30 years experience as an operator for software and SaaS companies. He serves on a number of public and private company boards and provides consultation services in the tech industry. Most recently he was the CRO of Splunk, inc., where he grew bookings more than 20-fold in five years while helping the company IPO and generate more than $10 billion in market value. Prior to Splunk, he had long tenures at BMC Software and IBM, where he held a number of positions in sales and ran business units. Schodorf's vast experience in running complex, go-to-customer operations in the United States, Asia, and Europe led him to co-author, "The Success Cadence," which underscores the special responsibility and importance that a high-performing sales function has in achieving hyper growth. Tom has a BSBA in Finance from The Ohio State University and an MBA from the University of Dayton. MICHAEL PIWOWAR Michael is the executive director of the Milken Institute Center for Financial Markets. He is also a distinguished policy fellow at the Center for Financial Markets Policy at Georgetown University's Center for Financial Markets and Policy. Dr. Piwowar was previously appointed by President Barack Obama to serve as a commissioner in the U.S. Securities and Exchange Commission (SEC) and was designated acting chairman of the Commission by President Donald Trump. He was previously chief economist for the U.S. Senate Committee on Banking, Housing, and Urban Affairs. During the financial crisis and its immediate aftermath, Dr. Piwowar served at the White House as a senior economist at the President's Council of Economic Advisers in both the George W. Bush and Barack Obama Administrations. Before joining the White House, Dr. Piwowar worked as a Principal at the Securities Litigation and Consulting Group as a visiting academic scholar and senior financial economist at the SEC, and as an assistant professor of finance at Iowa State University. He received a B.A. in Foreign Service and International Politics from the Pennsylvania State University, an MBA from Georgetown University, and a Ph.D. in Finance from the Pennsylvania State University. JEFF DIANA Jeff is a seasoned executive with more than 15 years of experience in HR. Prior to joining Atlassian in 2012, Jeff was CPO at SuccessFactors, an SAP company, where he built the company's HR function from scratch, led a series of key initiatives to produce more than $25 million in savings, and doubled the company's salesforce with a record-breaking 600 new hires in one year. Previously, Jeff was chief HR officer at Safeco, a personal insurance company, where he made one of the largest overhauls to the company's rewards program to support a new high growth initiative. Jeff has held HR leadership roles at Microsoft, General Electric, and Bell South. Jeff holds an M.A. in Sociology from the University of South Carolina and an M.A. in Human Resources Management from the Darla Moore School of Business at the University of South Carolina. YOSUKE SASAKI Yosuke Sasaki is a partner, chief of staff and head of CEO Office at SoftBank Investment Advisers(SBIA). After starting his career at the Bank of Tokyo Mitsubishi (now MUFG Bank), he joined Softbank Corp (now SoftBank Group Corp), where he led multiple financing activities, M&A transactions, and the management of several portfolio companies. As part of the SoftBank Vision Fund's founding team, Yosuke helped launch and build the world's largest technology fund. He is based at SBIA headquarters in London and serves as co-representative of SBIA's Tokyo office. Yosuke also acts as an advisor and investment committee member of Deepcore, which is AI-focused early stage VC fund, and an advisor to Shibuya, which is one of special wards in Tokyo. MBA from the Wharton School of the University of Pennsylvania. ALEKSEI SHISHKIN Head of Site Reliability Engineering Aleksei Shishkin serves as the Head of Site Reliability Engineering at Behavox. With 15 years of hands-on experience in DevOps and Site Reliability Engineering, Aleksei offers a blend of leadership acumen, technical mastery, and an intricate understanding of systems design and architecture of distributed systems. Under his leadership, teams, including Product SRE, Cloud Automation, Security Operations, and Customer Support, ensure the smooth operation of Behavox systems for both SaaS and on-premises installations. Aleksei's journey with Behavox started in 2017 when he took on the role of a Senior DevOps Engineer. Leveraging his extensive expertise and unwavering commitment to the excellence and reliability of production systems, he rapidly progressed to a Technical Management position, assuming full ownership of production systems. Before joining Behavox, Aleksei held senior roles in DevOps, Site Reliability Engineering, and Software Engineering across multiple software firms. Most notably, at Mirantis Inc. MANISH KUMAR Manish Kumar is an accomplished professional and product visionary with over a decade of expertise in Product Management, Big Data Analytics, and Product Marketing. His extensive background includes crafting AI/ML driven products across industries like Financial Services, IT & Telecom, with notable roles at global companies such as Ericsson and Tech Mahindra (Mahindra Comviva) prior to joining Behavox. At Behavox, Manish is the driving force behind our flagship Compliance/Quantum product, leading the Product Management vertical. He shapes our product landscape by strategizing product roadmaps, fostering innovation, and implementing revenue-generating approaches that ensure efficient development. A strategic and customer-centric leader, Manish excels at solving intricate business challenges, evidenced by his track record of boosting revenue and elevating customer experiences. His international experience spans North America, LATAM, UK, Europe, Africa, and Asia, enriching his ability to grasp diverse market dynamics and cater to varied customer needs. Manish holds an MBA from the Indian Institute of Management, Indore (IIM Indore), a Masters in International Business from EM Normandie Business School, France, and a B.Tech in Computer Engineering from Delhi College of Engineering (DCE), India. He brings a unique blend of global insights and innovation to our team. TIGRAN PETROSYAN Head of Security Tigran is a CISSP & CEH-certified information security professional with 20 years of experience in security architecture, security operations, governance, and systems engineering. He leverages his wealth of industry knowledge to ensure Behavox's security controls support customer requirements. Throughout his career, Tigran has played pivotal roles for companies operating in highly regulated environments, such as a PCI DSS-compliant payment card processing organization and World Bank's innovative government infrastructure projects. Prior to joining Behavox, Tigran worked at Gameloft, a large mobile gaming company, where he led the information security team in managing cybersecurity for the company. . click apply for full job details
Feb 08, 2026
Full time
Overview Ready to build a career you're proud of? We innovate to enable financial services firms to transform data into insights that safeguard and enhance their business. Note: This page includes privacy controls and informational content about external services used on the site. Privacy and External Services Click to enable/disable Google Analytics tracking. Google Webfonts: Click to enable/disable Google Webfonts. Google Map Settings: Click to enable/disable Google Maps. Click to enable/disable Google reCaptcha. Vimeo and YouTube video embeds: Privacy Policy. Security and Compliance Highlights SOC 2 Type 2-certified: Trust that your data meets the highest compliance standards. Detailed user logs: Monitor every interaction with full transparency. No training on user data: We never repurpose your data-your privacy is our priority. Zero third-party LLM dependencies: Maintain total ownership of your data and AI pipeline. Curated Public Feeds Always up-to-date: We track and ingest relevant laws, regulations, and exchange rules from trusted public sources. In-platform regulatory comparisons: Compare and reference external compliance feeds directly in Pathfinder. Deep Workplace Integrations Seamless document integrations: Connect to SharePoint, Google Drive, Box, OneDrive-wherever your data lives. Enterprise authentication: Supports SSO, SAML, and Active Directory for secure, frictionless access. Enterprise Workflows and Reporting Human-in-the-loop oversight: Optionality to route business critical queries for human review. Auditability and reporting: Generate granular reports of all interactions. Multilingual support: Responds in 12+ languages-ideal for global compliance teams. Citations for every response: Full traceability back to original sources-no guesswork, no hallucinations. Proprietary LLM Value from day 1: No training required. Stop experimenting, start producing results. Home grown and affordable: Our LLM outperforms generic AI yet remains cost-effective. Proven compliance pedigree: 10+ years of curated financial expertise - compliance is in our DNA. No third-party data sharing: No dependency on third-party LLMs. Leadership and Advisors TOM SCHODORF Tom has more than 30 years experience as an operator for software and SaaS companies. He serves on a number of public and private company boards and provides consultation services in the tech industry. Most recently he was the CRO of Splunk, inc., where he grew bookings more than 20-fold in five years while helping the company IPO and generate more than $10 billion in market value. Prior to Splunk, he had long tenures at BMC Software and IBM, where he held a number of positions in sales and ran business units. Schodorf's vast experience in running complex, go-to-customer operations in the United States, Asia, and Europe led him to co-author, "The Success Cadence," which underscores the special responsibility and importance that a high-performing sales function has in achieving hyper growth. Tom has a BSBA in Finance from The Ohio State University and an MBA from the University of Dayton. MICHAEL PIWOWAR Michael is the executive director of the Milken Institute Center for Financial Markets. He is also a distinguished policy fellow at the Center for Financial Markets Policy at Georgetown University's Center for Financial Markets and Policy. Dr. Piwowar was previously appointed by President Barack Obama to serve as a commissioner in the U.S. Securities and Exchange Commission (SEC) and was designated acting chairman of the Commission by President Donald Trump. He was previously chief economist for the U.S. Senate Committee on Banking, Housing, and Urban Affairs. During the financial crisis and its immediate aftermath, Dr. Piwowar served at the White House as a senior economist at the President's Council of Economic Advisers in both the George W. Bush and Barack Obama Administrations. Before joining the White House, Dr. Piwowar worked as a Principal at the Securities Litigation and Consulting Group as a visiting academic scholar and senior financial economist at the SEC, and as an assistant professor of finance at Iowa State University. He received a B.A. in Foreign Service and International Politics from the Pennsylvania State University, an MBA from Georgetown University, and a Ph.D. in Finance from the Pennsylvania State University. JEFF DIANA Jeff is a seasoned executive with more than 15 years of experience in HR. Prior to joining Atlassian in 2012, Jeff was CPO at SuccessFactors, an SAP company, where he built the company's HR function from scratch, led a series of key initiatives to produce more than $25 million in savings, and doubled the company's salesforce with a record-breaking 600 new hires in one year. Previously, Jeff was chief HR officer at Safeco, a personal insurance company, where he made one of the largest overhauls to the company's rewards program to support a new high growth initiative. Jeff has held HR leadership roles at Microsoft, General Electric, and Bell South. Jeff holds an M.A. in Sociology from the University of South Carolina and an M.A. in Human Resources Management from the Darla Moore School of Business at the University of South Carolina. YOSUKE SASAKI Yosuke Sasaki is a partner, chief of staff and head of CEO Office at SoftBank Investment Advisers(SBIA). After starting his career at the Bank of Tokyo Mitsubishi (now MUFG Bank), he joined Softbank Corp (now SoftBank Group Corp), where he led multiple financing activities, M&A transactions, and the management of several portfolio companies. As part of the SoftBank Vision Fund's founding team, Yosuke helped launch and build the world's largest technology fund. He is based at SBIA headquarters in London and serves as co-representative of SBIA's Tokyo office. Yosuke also acts as an advisor and investment committee member of Deepcore, which is AI-focused early stage VC fund, and an advisor to Shibuya, which is one of special wards in Tokyo. MBA from the Wharton School of the University of Pennsylvania. ALEKSEI SHISHKIN Head of Site Reliability Engineering Aleksei Shishkin serves as the Head of Site Reliability Engineering at Behavox. With 15 years of hands-on experience in DevOps and Site Reliability Engineering, Aleksei offers a blend of leadership acumen, technical mastery, and an intricate understanding of systems design and architecture of distributed systems. Under his leadership, teams, including Product SRE, Cloud Automation, Security Operations, and Customer Support, ensure the smooth operation of Behavox systems for both SaaS and on-premises installations. Aleksei's journey with Behavox started in 2017 when he took on the role of a Senior DevOps Engineer. Leveraging his extensive expertise and unwavering commitment to the excellence and reliability of production systems, he rapidly progressed to a Technical Management position, assuming full ownership of production systems. Before joining Behavox, Aleksei held senior roles in DevOps, Site Reliability Engineering, and Software Engineering across multiple software firms. Most notably, at Mirantis Inc. MANISH KUMAR Manish Kumar is an accomplished professional and product visionary with over a decade of expertise in Product Management, Big Data Analytics, and Product Marketing. His extensive background includes crafting AI/ML driven products across industries like Financial Services, IT & Telecom, with notable roles at global companies such as Ericsson and Tech Mahindra (Mahindra Comviva) prior to joining Behavox. At Behavox, Manish is the driving force behind our flagship Compliance/Quantum product, leading the Product Management vertical. He shapes our product landscape by strategizing product roadmaps, fostering innovation, and implementing revenue-generating approaches that ensure efficient development. A strategic and customer-centric leader, Manish excels at solving intricate business challenges, evidenced by his track record of boosting revenue and elevating customer experiences. His international experience spans North America, LATAM, UK, Europe, Africa, and Asia, enriching his ability to grasp diverse market dynamics and cater to varied customer needs. Manish holds an MBA from the Indian Institute of Management, Indore (IIM Indore), a Masters in International Business from EM Normandie Business School, France, and a B.Tech in Computer Engineering from Delhi College of Engineering (DCE), India. He brings a unique blend of global insights and innovation to our team. TIGRAN PETROSYAN Head of Security Tigran is a CISSP & CEH-certified information security professional with 20 years of experience in security architecture, security operations, governance, and systems engineering. He leverages his wealth of industry knowledge to ensure Behavox's security controls support customer requirements. Throughout his career, Tigran has played pivotal roles for companies operating in highly regulated environments, such as a PCI DSS-compliant payment card processing organization and World Bank's innovative government infrastructure projects. Prior to joining Behavox, Tigran worked at Gameloft, a large mobile gaming company, where he led the information security team in managing cybersecurity for the company. . click apply for full job details
Overview About our role: Executive Partner (EP) serves as a trusted advisor to our clients who are CPOs from Global 1000 organizations and government agencies. They are the Heads of Procurement in an organization. The EP's role is to engage each client-client, and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals. Partnering with the client can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the client. With the support of their EP, our clients can achieve their goals more quickly and more cost effectively and with a higher assurance of success. Relationship Management The EP manages a portfolio of senior executive client relationships and participates in account planning with Account Executives. These individuals collectively and individually have responsibility for each assigned account. The EP participates in all phases of the client lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal. Success is defined by: executing a smooth hand-off from the sales team, regularly engaging the client in a substantive manner, creating a complete client profile, accurately identifying the client's agenda, developing an engagement (value) plan, participating with Sales in quarterly account reviews and preparing value-added client interactions. Sales and Marketing Support The EP is responsible for client retention and for contributing toward growth in the product/region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities. Research Support The EP supports research activities, such as facilitating client participation in research studies or case panels. The EP will be aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the client base to the research organization. The EP works with research analysts to develop and deliver CPO relevant research. Program Delivery Define and deliver innovative solutions by assessing client needs and developing a customized value plan in accordance with overall Gartner Procurement strategy and Gartner Procurement product deliverables. Work with clients to further their levels of procurement maturity through delivery of research, peer networking, and coaching. Critique client strategies, guide clients in building their organizations, and assist in developing Procurement strategies, establishing priorities, and planning for implementation around key Procurement initiatives. Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.) Direct and facilitate client peer group calls and/or meetings Content Development and Management Participate in presentations Participate in relevant research communities to keep topic area knowledge current and share client experiences with analysts Facilitate client interaction and collaboration through the Procurement client community portal and assisted client connections Lead and participate in roundtables and Gartner Exec Series Webinars Subject Matter Expertise The EP must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall Procurement strategy, execution, and performance improvement. The EP will be an accomplished current or former CPO (Head of Procurement) who has managed a significant P&L, direct reports, and significant total number of associates. Candidate must have a broad base of expertise that has operated at a senior leadership level and driven change at all levels. The EP is responsible to retain clients in accordance with established Gartner Retention Metrics. In addition, to work closely with Sales to vet and close "new' CPO business. Other requirements A university graduate (Masters preferred) with 10+ years' experience working in a senior management role, as a CPO, typically as a SVP, or EVP capacity. Candidates must have excellent interpersonal skills; no whiff of arrogance about them and the ability and experience working with C level executives. This individual should have a strong EQ and ability to demonstrate reflective listening skills and the ability to adjust to client cues and needs An in-depth understanding of Procurement industry and the role of the CPO (including leadership, operations management, strategy and trends, use of metrics, and overall Procurement strategy understanding etc.) In depth understanding of the business value of Procurement and the alignment of Business and Procurement strategies. Critical thinking and problem-solving skills to assess client situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results Ability to lead and manage ambiguous situations Superior verbal and written communication skills and strong facilitation and presentation skills with the ability to pivot to best serve the client. Energetic, Sales savvy Collaboration and team leadership Sales and / or business development experience or ability with CXO level executives Strong time/project management skills Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:107496 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: 25placeholder For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Feb 08, 2026
Full time
Overview About our role: Executive Partner (EP) serves as a trusted advisor to our clients who are CPOs from Global 1000 organizations and government agencies. They are the Heads of Procurement in an organization. The EP's role is to engage each client-client, and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals. Partnering with the client can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the client. With the support of their EP, our clients can achieve their goals more quickly and more cost effectively and with a higher assurance of success. Relationship Management The EP manages a portfolio of senior executive client relationships and participates in account planning with Account Executives. These individuals collectively and individually have responsibility for each assigned account. The EP participates in all phases of the client lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal. Success is defined by: executing a smooth hand-off from the sales team, regularly engaging the client in a substantive manner, creating a complete client profile, accurately identifying the client's agenda, developing an engagement (value) plan, participating with Sales in quarterly account reviews and preparing value-added client interactions. Sales and Marketing Support The EP is responsible for client retention and for contributing toward growth in the product/region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities. Research Support The EP supports research activities, such as facilitating client participation in research studies or case panels. The EP will be aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the client base to the research organization. The EP works with research analysts to develop and deliver CPO relevant research. Program Delivery Define and deliver innovative solutions by assessing client needs and developing a customized value plan in accordance with overall Gartner Procurement strategy and Gartner Procurement product deliverables. Work with clients to further their levels of procurement maturity through delivery of research, peer networking, and coaching. Critique client strategies, guide clients in building their organizations, and assist in developing Procurement strategies, establishing priorities, and planning for implementation around key Procurement initiatives. Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.) Direct and facilitate client peer group calls and/or meetings Content Development and Management Participate in presentations Participate in relevant research communities to keep topic area knowledge current and share client experiences with analysts Facilitate client interaction and collaboration through the Procurement client community portal and assisted client connections Lead and participate in roundtables and Gartner Exec Series Webinars Subject Matter Expertise The EP must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall Procurement strategy, execution, and performance improvement. The EP will be an accomplished current or former CPO (Head of Procurement) who has managed a significant P&L, direct reports, and significant total number of associates. Candidate must have a broad base of expertise that has operated at a senior leadership level and driven change at all levels. The EP is responsible to retain clients in accordance with established Gartner Retention Metrics. In addition, to work closely with Sales to vet and close "new' CPO business. Other requirements A university graduate (Masters preferred) with 10+ years' experience working in a senior management role, as a CPO, typically as a SVP, or EVP capacity. Candidates must have excellent interpersonal skills; no whiff of arrogance about them and the ability and experience working with C level executives. This individual should have a strong EQ and ability to demonstrate reflective listening skills and the ability to adjust to client cues and needs An in-depth understanding of Procurement industry and the role of the CPO (including leadership, operations management, strategy and trends, use of metrics, and overall Procurement strategy understanding etc.) In depth understanding of the business value of Procurement and the alignment of Business and Procurement strategies. Critical thinking and problem-solving skills to assess client situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results Ability to lead and manage ambiguous situations Superior verbal and written communication skills and strong facilitation and presentation skills with the ability to pivot to best serve the client. Energetic, Sales savvy Collaboration and team leadership Sales and / or business development experience or ability with CXO level executives Strong time/project management skills Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:107496 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: 25placeholder For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Director of Digital Salary: Up to £96,116 plus Benefits Location: Hybrid - 3 days on Campus Contract: Permanent The University of Gloucestershire is a vibrant, modern institution spanning campuses in Cheltenham and Gloucester, serving over 11,000 students with 900 dedicated staff. Building on a proud heritage dating back to 1847, the University combines academic excellence with a strong focus on innovation, community partnership and practical, real-world learning. We are entering a new phase of ambition and transformation, strengthening our digital foundations and deepening our role within a growing regional ecosystem shaped by cyber innovation, research partnerships and the Golden Valley development. Digital is a core strategic priority for the University. It underpins how students learn, how our academics teach and conduct research, how our services operate ad how we contribute to the wider business and cyber community across Gloucestershire, if not nationally. Our ambition is to become a truly digitally connected university - one where technology enables excellence across every part of our mission and that is why we are seeking a Director of Digital to help drive this ambition. About the role As a member of the University's senior leadership team, the Director of Digital will shape and deliver a clear digital strategy that complements the University's wider ambitions to become a truly digitally connected institution. Reporting to the Chief Operating Officer and Pro Vice-Chancellor, the role leads a multidisciplinary team of over 40 colleagues across Digital Services and IT Operations & Security, with two direct reports. The Director will oversee the successful delivery of key transformation priorities, including cloud migration of core corporate systems such as Finance, HR and student platforms, while embedding modern, secure and resilient technology foundations. In this role you will also champion the effective use of data and insight to inform decision-making, service improvement and performance across the University. With a strong focus on best practice, modern ways of working, emerging technologies and AI, the role works closely with academic and professional services leaders - including in support of digitally enabled and cyber focused academic programmes - as well as external suppliers and regional partners (including local businesses and the cyber community) to ensure digital capability enables excellent student experience, effective services and long-term institutional impact. This is a rare opportunity to join the University at a pivotal moment with a clear mandate, senior sponsorship and the scale to make a lasting difference to how digital shapes education, services and the wider region. Could this be you? What you will bring/Essential Criteria You will bring a compelling blend of strategic vision, technical understanding and people-focused leadership. In particular, you will demonstrate: 1.Digital Strategy, Transformation & Delivery Proven experience setting and delivering an organisation-wide digital strategy aligned to corporate objectives, leading multi-year transformation programmes (including new ways of working) and operating confidently with executive teams and governing bodies to translate vision into sustained measurable outcomes. 2. Core Technology Platforms, Infrastructure & Modernisation A strong track record of modernising complex technology landscapes, including cloud migration, SaaS adoption, legacy renewal and the effective application of emerging technologies and AI to improve service quality, resilience and efficiency. 3. People Leadership & Capability Uplift Experience leading multidisciplinary digital and IT functions with clear accountability for performance, KPIs and outcomes whilst developing an inclusive and high performing team. A strong track record of driving cultural change, embedding modern delivery and operating models whilst being the champion for digital data uplifting digital capability and confidence across an organisation. 4. Operational Resilience, Risk & Cyber Oversight Executive-level accountability for digital operations, infrastructure and cybersecurity, with the ability to balance service continuity, risk management and regulatory requirements while designing platforms fit for the future. 5. Commercial Acumen, Value for Money & Partnerships Strong commercial judgement, with experience of managing budgets, suppliers and contracts, securing value for money and building productive partnerships with external organisations, local businesses and sector networks to deliver shared outcomes. 6. Influence, Credibility & Cross-Sector Collaboration Excellent influencing and communication skills, with the presence and credibility to engage a diverse range of leaders, suppliers and external partners We welcome applications from candidates with senior digital leadership experience gained outside higher education, including the public, private, regulatory, health or third sectors. How to Apply Applications should be submitted no later than Monday 9th March at 09:00. To find out more about the role and how to apply, please click Apply where you can register and apply. When applying, please ensure that you provide the following information: Your CV A supporting statement (of not more than 2 pages) detailing how you can address the 6 Essential Criteria above (please see full criteria in the job description) Our executive search partners, GatenbySanderson, will be handling all applications and conducting initial interviews with candidates. They would be delighted to speak with you to help provide further insight into the role and support with your application. For an informal and confidential conversation, please do reach out to Sarah Luxford or Manjit Mundair-Lalli to set up a call: . Should you have any issues with your application process, please contact Closing date: 9am, Monday 9th March 2026 Our Commitment to Inclusive Recruitment We are committed to building a diverse, inclusive and equitable workforce. We welcome applications from candidates of all backgrounds, particularly those who are currently under represented in senior leadership across digital professions. We are happy to discuss any reasonable adjustments needed during the recruitment process.
Feb 08, 2026
Full time
Director of Digital Salary: Up to £96,116 plus Benefits Location: Hybrid - 3 days on Campus Contract: Permanent The University of Gloucestershire is a vibrant, modern institution spanning campuses in Cheltenham and Gloucester, serving over 11,000 students with 900 dedicated staff. Building on a proud heritage dating back to 1847, the University combines academic excellence with a strong focus on innovation, community partnership and practical, real-world learning. We are entering a new phase of ambition and transformation, strengthening our digital foundations and deepening our role within a growing regional ecosystem shaped by cyber innovation, research partnerships and the Golden Valley development. Digital is a core strategic priority for the University. It underpins how students learn, how our academics teach and conduct research, how our services operate ad how we contribute to the wider business and cyber community across Gloucestershire, if not nationally. Our ambition is to become a truly digitally connected university - one where technology enables excellence across every part of our mission and that is why we are seeking a Director of Digital to help drive this ambition. About the role As a member of the University's senior leadership team, the Director of Digital will shape and deliver a clear digital strategy that complements the University's wider ambitions to become a truly digitally connected institution. Reporting to the Chief Operating Officer and Pro Vice-Chancellor, the role leads a multidisciplinary team of over 40 colleagues across Digital Services and IT Operations & Security, with two direct reports. The Director will oversee the successful delivery of key transformation priorities, including cloud migration of core corporate systems such as Finance, HR and student platforms, while embedding modern, secure and resilient technology foundations. In this role you will also champion the effective use of data and insight to inform decision-making, service improvement and performance across the University. With a strong focus on best practice, modern ways of working, emerging technologies and AI, the role works closely with academic and professional services leaders - including in support of digitally enabled and cyber focused academic programmes - as well as external suppliers and regional partners (including local businesses and the cyber community) to ensure digital capability enables excellent student experience, effective services and long-term institutional impact. This is a rare opportunity to join the University at a pivotal moment with a clear mandate, senior sponsorship and the scale to make a lasting difference to how digital shapes education, services and the wider region. Could this be you? What you will bring/Essential Criteria You will bring a compelling blend of strategic vision, technical understanding and people-focused leadership. In particular, you will demonstrate: 1.Digital Strategy, Transformation & Delivery Proven experience setting and delivering an organisation-wide digital strategy aligned to corporate objectives, leading multi-year transformation programmes (including new ways of working) and operating confidently with executive teams and governing bodies to translate vision into sustained measurable outcomes. 2. Core Technology Platforms, Infrastructure & Modernisation A strong track record of modernising complex technology landscapes, including cloud migration, SaaS adoption, legacy renewal and the effective application of emerging technologies and AI to improve service quality, resilience and efficiency. 3. People Leadership & Capability Uplift Experience leading multidisciplinary digital and IT functions with clear accountability for performance, KPIs and outcomes whilst developing an inclusive and high performing team. A strong track record of driving cultural change, embedding modern delivery and operating models whilst being the champion for digital data uplifting digital capability and confidence across an organisation. 4. Operational Resilience, Risk & Cyber Oversight Executive-level accountability for digital operations, infrastructure and cybersecurity, with the ability to balance service continuity, risk management and regulatory requirements while designing platforms fit for the future. 5. Commercial Acumen, Value for Money & Partnerships Strong commercial judgement, with experience of managing budgets, suppliers and contracts, securing value for money and building productive partnerships with external organisations, local businesses and sector networks to deliver shared outcomes. 6. Influence, Credibility & Cross-Sector Collaboration Excellent influencing and communication skills, with the presence and credibility to engage a diverse range of leaders, suppliers and external partners We welcome applications from candidates with senior digital leadership experience gained outside higher education, including the public, private, regulatory, health or third sectors. How to Apply Applications should be submitted no later than Monday 9th March at 09:00. To find out more about the role and how to apply, please click Apply where you can register and apply. When applying, please ensure that you provide the following information: Your CV A supporting statement (of not more than 2 pages) detailing how you can address the 6 Essential Criteria above (please see full criteria in the job description) Our executive search partners, GatenbySanderson, will be handling all applications and conducting initial interviews with candidates. They would be delighted to speak with you to help provide further insight into the role and support with your application. For an informal and confidential conversation, please do reach out to Sarah Luxford or Manjit Mundair-Lalli to set up a call: . Should you have any issues with your application process, please contact Closing date: 9am, Monday 9th March 2026 Our Commitment to Inclusive Recruitment We are committed to building a diverse, inclusive and equitable workforce. We welcome applications from candidates of all backgrounds, particularly those who are currently under represented in senior leadership across digital professions. We are happy to discuss any reasonable adjustments needed during the recruitment process.
We're currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast. This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function - from vision and strategy through to delivery, adoption, and commercial outcomes - while building and leading a team of Product Managers. Reporting directly to the CEO, the CPO will play a central role in shaping the company's direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets. This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football TeamFeePay - Employee Benefits Highly competitive salary and bonus Vitality healthcare Death in Service Wellbeing hub Good pension and holidays Professional development opportunities. What You'll Do Own Product Strategy & Commercial Outcomes Define and own the long-term product vision, strategy, and roadmap across the entire platform. Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value. Take direct accountability for product performance, adoption, and measurable business impact. Build & Lead a High-Performing Product Team Build, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution. Set clear standards for product quality, decision-making, and delivery excellence. Act as a player-coach: able to operate at strategic, team, and individual product level when required. Deeply Understand Customers & the Payments Domain Maintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints. Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions. Ensure product strategy reflects regulatory, financial, and operational realities. Drive Execution & Delivery Partner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions. Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained. Own the full product lifecycle, from discovery through launch, adoption, and iteration. Align the Organisation Around Product Act as the primary product voice internally and externally. Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted. Represent TeamFeePay at industry events, partner discussions, and strategic forums. What We're Looking For Experience & Domain Expertise Experience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience). Proven track record of building and scaling successful SaaS products with clear commercial outcomes. Demonstrated experience leading and developing Product Managers. Background in software development or program management, with the ability to engage deeply on technical trade-offs. Background in finance or financial services, with a strong understanding of financial operations. Strong understanding of payment processors, payment rails, and transaction-based systems. Leadership & Ways of Working Comfortable operating as a hands-on executive in a growing company. Strong judgement, prioritisation, and decision-making skills. Able to balance long-term strategy with short-term delivery pressure. Communication & Influence Able to communicate clearly and adapt your style for different audiences including at executive, board, and team level. Able to translate complexity into simple, compelling direction. Bonus Interest in sports, grassroots organisations, or community-led platforms.
Feb 08, 2026
Full time
We're currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast. This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function - from vision and strategy through to delivery, adoption, and commercial outcomes - while building and leading a team of Product Managers. Reporting directly to the CEO, the CPO will play a central role in shaping the company's direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets. This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football TeamFeePay - Employee Benefits Highly competitive salary and bonus Vitality healthcare Death in Service Wellbeing hub Good pension and holidays Professional development opportunities. What You'll Do Own Product Strategy & Commercial Outcomes Define and own the long-term product vision, strategy, and roadmap across the entire platform. Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value. Take direct accountability for product performance, adoption, and measurable business impact. Build & Lead a High-Performing Product Team Build, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution. Set clear standards for product quality, decision-making, and delivery excellence. Act as a player-coach: able to operate at strategic, team, and individual product level when required. Deeply Understand Customers & the Payments Domain Maintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints. Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions. Ensure product strategy reflects regulatory, financial, and operational realities. Drive Execution & Delivery Partner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions. Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained. Own the full product lifecycle, from discovery through launch, adoption, and iteration. Align the Organisation Around Product Act as the primary product voice internally and externally. Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted. Represent TeamFeePay at industry events, partner discussions, and strategic forums. What We're Looking For Experience & Domain Expertise Experience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience). Proven track record of building and scaling successful SaaS products with clear commercial outcomes. Demonstrated experience leading and developing Product Managers. Background in software development or program management, with the ability to engage deeply on technical trade-offs. Background in finance or financial services, with a strong understanding of financial operations. Strong understanding of payment processors, payment rails, and transaction-based systems. Leadership & Ways of Working Comfortable operating as a hands-on executive in a growing company. Strong judgement, prioritisation, and decision-making skills. Able to balance long-term strategy with short-term delivery pressure. Communication & Influence Able to communicate clearly and adapt your style for different audiences including at executive, board, and team level. Able to translate complexity into simple, compelling direction. Bonus Interest in sports, grassroots organisations, or community-led platforms.
Commercial Operations Director Our new Commercial Operations Director will be an inspiring leader who will drive commercial growth. You will lead the development and delivery of a strong and successful Commercial Strategy for Wells Cathedral and Vicars' Close, to support the Cathedral's Strategic Plan including the celebration of 850 years since the Cathedral's foundation. We are seeking a forward-thinking Commercial Operations Director to lead and oversee commercial innovation and growth to inspire a wider range of people to visit the Cathedral with a creative and engaging approach. You will have a demonstrable successful track record at a senior level and be an experienced operator and a creative problem solver. You will inspire and motivate your teams and setting a clear shared vision for your department. You will be passionate about identifying emerging trends, technologies and consumer behaviours and working collaboratively across all teams to maximise income generation opportunities. You will be entrepreneurial and highly focused with a real enthusiasm for the internationally important heritage and visitor experience of the Cathedral and the exciting new visitor experience being developed with the Vicars' Close project. As a commercial leader, you will bring experience in managing large budgets, along with a commercially skilled approach and a high level of self-motivation and the ability to meet demanding targets within tight deadlines will be essential. You'll relish this role if you're ambitious, focused, commercially astute and committed to providing outstanding customer experiences. We're looking for someone to support our ambition to be the country's most joyful cathedral! A message from our COO Thank you for your interest in the role of Commercial Operations Director. If you're motivated by the difference that heritage makes to places and people, about sharing inspiring stories and creating unforgettable experiences, this job may be for you. You will be joining Wells Cathedral at a pivotal time, with our Strategic Plan shaping our work over the next 10 years and the opening of a new dynamic and high-profile visitor experience celebrating centuries of history. We want more and a wider range of people engaging with the Cathedral, ensuring the celebration and sharing of Wells Cathedral's unique assets, and musical tradition. This role will play a crucial part in our vision for growth and in helping us to achieve our ambitions. As we build connections and relationships with people, and open up more of our heritage and expand our visitor experience, and grow income generation opportunities and innovation, you will be joining a wonderful team at a really exciting time in our history and we'd love to hear from you. Nerys Watts Chief Operating Officer, Wells Cathedral Purpose of job KEY RESPONSIBILITIES You will be an inspiring leader promoting a positive and collaborative culture developing, supporting and managing the Cathedral's Commercial Teams to work across the organisation with an integrated approach. You will work closely with the Marketing team to create campaigns to promote the visitor offer and attract new audiences. Set and deliver ambitious financial targets, maximising profitability and developing new income streams across ticket sales, group trade and commercial operations, such as Shop, Café, and working closely with the Events team. Develop and successfully implement the Commercial Strategy to underpin this work. Work closely with COO, and Chief Finance Officer to analyse and act on business data and to develop organisational performance measures that monitor progress towards financial sustainability. Working closely with the Vicars' Close project team to develop and implement an exciting Visitor journey with a compelling, integrated and exciting whole site approach across the Cathedral and Vicars' Close. Build visitor satisfaction and reputation with excellent customer service across all areas and develop creative programming with the Creative Facilitator to engage and inspire. Develop and implement an enticing and appealing retail strategy that offers a bespoke and creative range of merchandise aligned with the Cathedral's heritage and visitor experience, including products tied to events or exhibitions, and target audiences, including at Vicars' Close and implement Café strategy. For both the shop and café, integrate successfully into the overall visitor journey, expanding dwell time and encouraging repeat visits. Ensure that operations are managed in a cost-effective way that maximises profit for the benefit of the Cathedral's charitable cause, monitoring margins, pricing strategies and supplier contracts to optimise income and ROI. Use visitor insights and sales analytics to identify trends, forecast demand, and adjust and adapt strategies accordingly. Successfully lead and develop a high performing visitor facing team (staff & volunteers), setting & monitoring personal objectives that achieve excellent customer service standards to create a welcoming and memorable experience. Promote and uphold the cultural values and behaviours required by the Cathedral. Ensure compliance with all statutory and legal requirements. Executive responsibility for health & safety, safeguarding, UK GDPR and risk management for the Cathedral. Other duties To undertake any other duties or projects commensurate with the nature and grade of this post as required by the organisation. The post holder will be prepared to work at the weekend, bank holiday days as needed, as the busiest visitor times for the Cathedral, and in the evening on occasion. Person Specification: 1. Experience Essential Significant experience of senior leadership role. Extensive track record of driving profitability across multiple income streams in an audience focused industry, while inspiring teams to deliver exceptional customer service. Significant and evidenced success in setting and delivering stretching income targets and developing profitable new income streams. Significant and evidenced success of managing operations cost effectively, to deliver maximum profit. Experience of working with multifunctional teams to develop high quality product for programming and refreshment of the offer. Responsibility for setting and managing complex budgets. Ability to analyse business data and draw evidenced conclusions for implementation. Experience of strategic planning and translating high level strategic objectives into focused personal objectives. Leading and managing a multifunctional team. Managing operational risk & compliance. Experience of working in a complex stakeholder environment. To be committed to broad lateral thinking and a solutions focused attitude to support the whole Cathedral. Desirable Recent senior experience within a heritage or visitor attractions environment. 2. Skills Essential Strong commercial aptitude, results focused, analytical and highly numerate. Strong organisational and leadership skills, with a successful track record of leading and developing diverse teams. A team player with a collaborative approach who is able to build relationships with a wide range of internal and external stakeholders and positively manage change. Excellent written and verbal communication skills. Skilled in getting the best out of multifunctional teams and able to influence and inspire. Negotiation and persuasion skills. Ability to juggle multiple priorities calmly & effectively and work successfully on multiple priorities. Innovative, creative lateral thinker with a positive approach. Customer and audience focused. IT, digital/social literate. Strong understanding of issues relating to equality, diversity and inclusion, and UK GDPR requirements. The successful applicant will also be expected to share in Wells Cathedral's commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check will be required. 3. Knowledge Essential Clear understanding of what makes a world class visitor experience. Passionate about heritage and the wide range of opportunities and experiences it can offer. Legal compliance, health and safety and risk management requirements and systems. Project Management. Visitor Attraction Industry Ticket Selling, group trade, learning and commercial operations knowledge. Desirable Interpretation techniques. Interview date: Round 1 (on line) 19th February 2026 Round 2 (in person) 24th February 2026 Closing date: 12th February 2026 Main Terms and Conditions Employment status Full-time, permanent. Hours of work 35 hours per week full time We are open to flexible working and hybrid options for this role. Remuneration £60k per annum. Discount A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking A single car park space is provided in the Cathedral car park. Cars are parked at the risk of the owner. Pension Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 50-55 4% 8% >55 5% 10% Holiday 6 . click apply for full job details
Feb 07, 2026
Full time
Commercial Operations Director Our new Commercial Operations Director will be an inspiring leader who will drive commercial growth. You will lead the development and delivery of a strong and successful Commercial Strategy for Wells Cathedral and Vicars' Close, to support the Cathedral's Strategic Plan including the celebration of 850 years since the Cathedral's foundation. We are seeking a forward-thinking Commercial Operations Director to lead and oversee commercial innovation and growth to inspire a wider range of people to visit the Cathedral with a creative and engaging approach. You will have a demonstrable successful track record at a senior level and be an experienced operator and a creative problem solver. You will inspire and motivate your teams and setting a clear shared vision for your department. You will be passionate about identifying emerging trends, technologies and consumer behaviours and working collaboratively across all teams to maximise income generation opportunities. You will be entrepreneurial and highly focused with a real enthusiasm for the internationally important heritage and visitor experience of the Cathedral and the exciting new visitor experience being developed with the Vicars' Close project. As a commercial leader, you will bring experience in managing large budgets, along with a commercially skilled approach and a high level of self-motivation and the ability to meet demanding targets within tight deadlines will be essential. You'll relish this role if you're ambitious, focused, commercially astute and committed to providing outstanding customer experiences. We're looking for someone to support our ambition to be the country's most joyful cathedral! A message from our COO Thank you for your interest in the role of Commercial Operations Director. If you're motivated by the difference that heritage makes to places and people, about sharing inspiring stories and creating unforgettable experiences, this job may be for you. You will be joining Wells Cathedral at a pivotal time, with our Strategic Plan shaping our work over the next 10 years and the opening of a new dynamic and high-profile visitor experience celebrating centuries of history. We want more and a wider range of people engaging with the Cathedral, ensuring the celebration and sharing of Wells Cathedral's unique assets, and musical tradition. This role will play a crucial part in our vision for growth and in helping us to achieve our ambitions. As we build connections and relationships with people, and open up more of our heritage and expand our visitor experience, and grow income generation opportunities and innovation, you will be joining a wonderful team at a really exciting time in our history and we'd love to hear from you. Nerys Watts Chief Operating Officer, Wells Cathedral Purpose of job KEY RESPONSIBILITIES You will be an inspiring leader promoting a positive and collaborative culture developing, supporting and managing the Cathedral's Commercial Teams to work across the organisation with an integrated approach. You will work closely with the Marketing team to create campaigns to promote the visitor offer and attract new audiences. Set and deliver ambitious financial targets, maximising profitability and developing new income streams across ticket sales, group trade and commercial operations, such as Shop, Café, and working closely with the Events team. Develop and successfully implement the Commercial Strategy to underpin this work. Work closely with COO, and Chief Finance Officer to analyse and act on business data and to develop organisational performance measures that monitor progress towards financial sustainability. Working closely with the Vicars' Close project team to develop and implement an exciting Visitor journey with a compelling, integrated and exciting whole site approach across the Cathedral and Vicars' Close. Build visitor satisfaction and reputation with excellent customer service across all areas and develop creative programming with the Creative Facilitator to engage and inspire. Develop and implement an enticing and appealing retail strategy that offers a bespoke and creative range of merchandise aligned with the Cathedral's heritage and visitor experience, including products tied to events or exhibitions, and target audiences, including at Vicars' Close and implement Café strategy. For both the shop and café, integrate successfully into the overall visitor journey, expanding dwell time and encouraging repeat visits. Ensure that operations are managed in a cost-effective way that maximises profit for the benefit of the Cathedral's charitable cause, monitoring margins, pricing strategies and supplier contracts to optimise income and ROI. Use visitor insights and sales analytics to identify trends, forecast demand, and adjust and adapt strategies accordingly. Successfully lead and develop a high performing visitor facing team (staff & volunteers), setting & monitoring personal objectives that achieve excellent customer service standards to create a welcoming and memorable experience. Promote and uphold the cultural values and behaviours required by the Cathedral. Ensure compliance with all statutory and legal requirements. Executive responsibility for health & safety, safeguarding, UK GDPR and risk management for the Cathedral. Other duties To undertake any other duties or projects commensurate with the nature and grade of this post as required by the organisation. The post holder will be prepared to work at the weekend, bank holiday days as needed, as the busiest visitor times for the Cathedral, and in the evening on occasion. Person Specification: 1. Experience Essential Significant experience of senior leadership role. Extensive track record of driving profitability across multiple income streams in an audience focused industry, while inspiring teams to deliver exceptional customer service. Significant and evidenced success in setting and delivering stretching income targets and developing profitable new income streams. Significant and evidenced success of managing operations cost effectively, to deliver maximum profit. Experience of working with multifunctional teams to develop high quality product for programming and refreshment of the offer. Responsibility for setting and managing complex budgets. Ability to analyse business data and draw evidenced conclusions for implementation. Experience of strategic planning and translating high level strategic objectives into focused personal objectives. Leading and managing a multifunctional team. Managing operational risk & compliance. Experience of working in a complex stakeholder environment. To be committed to broad lateral thinking and a solutions focused attitude to support the whole Cathedral. Desirable Recent senior experience within a heritage or visitor attractions environment. 2. Skills Essential Strong commercial aptitude, results focused, analytical and highly numerate. Strong organisational and leadership skills, with a successful track record of leading and developing diverse teams. A team player with a collaborative approach who is able to build relationships with a wide range of internal and external stakeholders and positively manage change. Excellent written and verbal communication skills. Skilled in getting the best out of multifunctional teams and able to influence and inspire. Negotiation and persuasion skills. Ability to juggle multiple priorities calmly & effectively and work successfully on multiple priorities. Innovative, creative lateral thinker with a positive approach. Customer and audience focused. IT, digital/social literate. Strong understanding of issues relating to equality, diversity and inclusion, and UK GDPR requirements. The successful applicant will also be expected to share in Wells Cathedral's commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check will be required. 3. Knowledge Essential Clear understanding of what makes a world class visitor experience. Passionate about heritage and the wide range of opportunities and experiences it can offer. Legal compliance, health and safety and risk management requirements and systems. Project Management. Visitor Attraction Industry Ticket Selling, group trade, learning and commercial operations knowledge. Desirable Interpretation techniques. Interview date: Round 1 (on line) 19th February 2026 Round 2 (in person) 24th February 2026 Closing date: 12th February 2026 Main Terms and Conditions Employment status Full-time, permanent. Hours of work 35 hours per week full time We are open to flexible working and hybrid options for this role. Remuneration £60k per annum. Discount A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking A single car park space is provided in the Cathedral car park. Cars are parked at the risk of the owner. Pension Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 50-55 4% 8% >55 5% 10% Holiday 6 . click apply for full job details
Chief Executive Officer - UK Cleaning Products Association Salary: £120,000 - £135,000 Location: Primarily remote, with regular travel to government, European, and member sites About the Association This national industry association is the recognised voice of a sector that touches every household and workplace in the country. As the recognised voice of a sector central to daily living, the association engages with policymakers and global networks to champion its members' interests. The industry makes a substantial economic contribution and is at the forefront of health and sustainability debates. The Opportunity We are seeking a dynamic, credible, and authoritative leader to become our next Chief Executive Officer. This is a pivotal moment for the association, as regulatory change and growing public interest in hygiene and sustainability reshape the sector. The CEO will: Provide vision and strategic leadership for the organisation. Act as the public face of the industry, representing members to government, regulators, media, and international partners. Build consensus across a diverse membership, from multinationals to SMEs. Lead a small, agile Secretariat team with hands-on delivery. Champion the association's role within European and global networks. Candidate Profile We are looking for a leader who brings: Proven experience in regulatory, legislative, or policy affairs at national level. Strong advocacy and communication skills, with the ability to influence at the highest levels. Strategic vision combined with practical delivery in a small-team environment. Integrity, resilience, and the ability to operate independently while collaborating effectively with Council and members. Ideally, a background in science-based or consumer products industries, with knowledge of trade associations. This is a rare opportunity to lead a respected industry body at the forefront of public health, sustainability, and regulatory debate. You will shape the future of a sector essential to everyday life, working with leading companies and policymakers nationally and internationally. How to Apply Applications close 26 February 2026. Membership Bespoke is acting as a recruitment business in relation to this role. We are proud to have been exclusively retained to appoint the next CEO of this prestigious organisation. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of expertise delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Feb 07, 2026
Full time
Chief Executive Officer - UK Cleaning Products Association Salary: £120,000 - £135,000 Location: Primarily remote, with regular travel to government, European, and member sites About the Association This national industry association is the recognised voice of a sector that touches every household and workplace in the country. As the recognised voice of a sector central to daily living, the association engages with policymakers and global networks to champion its members' interests. The industry makes a substantial economic contribution and is at the forefront of health and sustainability debates. The Opportunity We are seeking a dynamic, credible, and authoritative leader to become our next Chief Executive Officer. This is a pivotal moment for the association, as regulatory change and growing public interest in hygiene and sustainability reshape the sector. The CEO will: Provide vision and strategic leadership for the organisation. Act as the public face of the industry, representing members to government, regulators, media, and international partners. Build consensus across a diverse membership, from multinationals to SMEs. Lead a small, agile Secretariat team with hands-on delivery. Champion the association's role within European and global networks. Candidate Profile We are looking for a leader who brings: Proven experience in regulatory, legislative, or policy affairs at national level. Strong advocacy and communication skills, with the ability to influence at the highest levels. Strategic vision combined with practical delivery in a small-team environment. Integrity, resilience, and the ability to operate independently while collaborating effectively with Council and members. Ideally, a background in science-based or consumer products industries, with knowledge of trade associations. This is a rare opportunity to lead a respected industry body at the forefront of public health, sustainability, and regulatory debate. You will shape the future of a sector essential to everyday life, working with leading companies and policymakers nationally and internationally. How to Apply Applications close 26 February 2026. Membership Bespoke is acting as a recruitment business in relation to this role. We are proud to have been exclusively retained to appoint the next CEO of this prestigious organisation. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of expertise delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Go back Surrey and Borders Partnership NHS Foundation Trust Chief Operating Officer The closing date is 23 February 2026 Surrey & Borders Partnership NHS Foundation Trust plays a vital role in the health and wellbeing of 1.4 million people across Surrey and north-east Hampshire. We provide mental health, learning disability, neurodiversity and substance use services that make a profound difference to individuals, families and communities. Rated 'Good' by the CQC, we are recognised for our values-led approach, our commitment to compassionate care, and championing innovation and R&D. We have strong foundations and significant ambition; our aim is to deliver great care, everywhere, every day. We are now seeking to appoint a new Chief Operating Officer (COO), following the retirement of our current postholder. As our COO, you will lead the delivery of all operational services, working as a key member of the Executive Team to ensure the highest standards of quality, safety, access, performance and experience. You will be a visible and motivating presence across the organisation, inspiring our people, strengthening our culture, and ensuring our values are felt in every interaction. The Trust's expectation is that colleagues are expected to be in person at their place of work during their working hours in order to optimise team effectiveness, with flexible working policies guiding any variation to this which takes into account team and individual circumstances. Colleagues are expected to be present at Trust sites a minimum of 4 days a week. Main duties of the job Leading the operational delivery of mental health, learning disability and specialist services across the Trust, ensuring high-quality, safe and accessible care. Translating strategy into effective service plans aligned with local and national NHS priorities, including strengthening community-based care. Driving improvements in access, flow, waiting times and productivity, ensuring robust performance management across all operational divisions. Championing a culture of quality, safety and continuous improvement, and ensuring compliance with CQC standards. Supporting digital transformation, data-driven insight and innovative models of care that modernise service delivery. Candidates who are shortlisted will be invited to undertake an assessment centre, the outcome of which will inform which candidates are invited to the stakeholder discussion and interview. About us Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well. We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby. Please note that we reserve the right to close posts as soon as sufficient applications are received. Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. Applicants must have the right to work in the UK for the duration of the role. We look forward to receiving your application! Job responsibilities Please see attached the Job Description for you to check for more information on the full, detailed requirements for this job role. Our recruitment partner for this post is James Stephens, Director, at Morgan Law. For a recruitment pack with further information/key dates or for any queries please visit: In applying for this role, you are giving your permission for your application to be shared with Morgan Law. Person Specification Qualifications Degree-level Professional leadership training (e.g. NHS Leadership Academy, King's Fund, or equivalent). Evidence of continuous professional development Evidence of continuous professional development. Postgraduate qualification in management, healthcare leadership, or related field Clinical background (e.g. nursing, psychiatry, psychology, therapy, social work) may be advantageous but not essential Experience Extensive senior operational experience in health or similar field Proven track record of operational delivery across complex systems Experience in service transformation, quality improvement, and performance management Experience working within or alongside Integrated Care Systems (ICS) including partnership working across health and social care Experience in financial management, including budget oversight and cost improvement programmes Demonstrated ability to lead multi-disciplinary teams and manage large-scale operations Strong understanding of NHS regulatory frameworks, including CQC standards Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Surrey and Borders Partnership NHS Foundation Trust Depending on experience up to £149,000 per annum
Feb 07, 2026
Full time
Go back Surrey and Borders Partnership NHS Foundation Trust Chief Operating Officer The closing date is 23 February 2026 Surrey & Borders Partnership NHS Foundation Trust plays a vital role in the health and wellbeing of 1.4 million people across Surrey and north-east Hampshire. We provide mental health, learning disability, neurodiversity and substance use services that make a profound difference to individuals, families and communities. Rated 'Good' by the CQC, we are recognised for our values-led approach, our commitment to compassionate care, and championing innovation and R&D. We have strong foundations and significant ambition; our aim is to deliver great care, everywhere, every day. We are now seeking to appoint a new Chief Operating Officer (COO), following the retirement of our current postholder. As our COO, you will lead the delivery of all operational services, working as a key member of the Executive Team to ensure the highest standards of quality, safety, access, performance and experience. You will be a visible and motivating presence across the organisation, inspiring our people, strengthening our culture, and ensuring our values are felt in every interaction. The Trust's expectation is that colleagues are expected to be in person at their place of work during their working hours in order to optimise team effectiveness, with flexible working policies guiding any variation to this which takes into account team and individual circumstances. Colleagues are expected to be present at Trust sites a minimum of 4 days a week. Main duties of the job Leading the operational delivery of mental health, learning disability and specialist services across the Trust, ensuring high-quality, safe and accessible care. Translating strategy into effective service plans aligned with local and national NHS priorities, including strengthening community-based care. Driving improvements in access, flow, waiting times and productivity, ensuring robust performance management across all operational divisions. Championing a culture of quality, safety and continuous improvement, and ensuring compliance with CQC standards. Supporting digital transformation, data-driven insight and innovative models of care that modernise service delivery. Candidates who are shortlisted will be invited to undertake an assessment centre, the outcome of which will inform which candidates are invited to the stakeholder discussion and interview. About us Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well. We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby. Please note that we reserve the right to close posts as soon as sufficient applications are received. Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. Applicants must have the right to work in the UK for the duration of the role. We look forward to receiving your application! Job responsibilities Please see attached the Job Description for you to check for more information on the full, detailed requirements for this job role. Our recruitment partner for this post is James Stephens, Director, at Morgan Law. For a recruitment pack with further information/key dates or for any queries please visit: In applying for this role, you are giving your permission for your application to be shared with Morgan Law. Person Specification Qualifications Degree-level Professional leadership training (e.g. NHS Leadership Academy, King's Fund, or equivalent). Evidence of continuous professional development Evidence of continuous professional development. Postgraduate qualification in management, healthcare leadership, or related field Clinical background (e.g. nursing, psychiatry, psychology, therapy, social work) may be advantageous but not essential Experience Extensive senior operational experience in health or similar field Proven track record of operational delivery across complex systems Experience in service transformation, quality improvement, and performance management Experience working within or alongside Integrated Care Systems (ICS) including partnership working across health and social care Experience in financial management, including budget oversight and cost improvement programmes Demonstrated ability to lead multi-disciplinary teams and manage large-scale operations Strong understanding of NHS regulatory frameworks, including CQC standards Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Surrey and Borders Partnership NHS Foundation Trust Depending on experience up to £149,000 per annum
Overview Surrey & Borders Partnership NHS Foundation Trust plays a vital role in the health and wellbeing of 1.4 million people across Surrey and north east Hampshire. We provide mental health, learning disability, neurodiversity and substance use services that make a profound difference to individuals, families and communities. Rated 'Good' by the CQC, we are recognised for our values led approach, our commitment to compassionate care, and championing innovation and R&D. We have strong foundations and significant ambition; our aim is to deliver great care, everywhere, every day. We are now seeking to appoint a new Chief Operating Officer (COO), following the retirement of our current postholder. As our COO, you will lead the delivery of all operational services, working as a key member of the Executive Team to ensure the highest standards of quality, safety, access, performance and experience. You will be a visible and motivating presence across the organisation, inspiring our people, strengthening our culture, and ensuring our values are felt in every interaction. Responsibilities Leading the operational delivery of mental health, learning disability and specialist services across the Trust, ensuring high quality, safe and accessible care. Translating strategy into effective service plans aligned with local and national NHS priorities, including strengthening community based care. Driving improvements in access, flow, waiting times and productivity, ensuring robust performance management across all operational divisions. Championing a culture of quality, safety and continuous improvement, and ensuring compliance with CQC standards. Providing visible, compassionate and inclusive leadership, strengthening management capacity and supporting the wellbeing and development of our workforce. Building strong relationships with people who use services, carers, ICS partners, commissioners, local authorities and the voluntary sector. Supporting digital transformation, data driven insight and innovative models of care that modernise service delivery. Overseeing budgets in partnership with the Chief Finance Officer, ensuring financial sustainability, efficiency, and effective stewardship of resources. Ensuring strong governance, contributing to Board assurance, and providing clear insight to support strategic decision making. Qualifications and experience We are seeking a strategic leader with extensive experience in the delivery of healthcare services. You will share our ambition to deliver Outstanding services, and bring a strong focus on operational grip, consistency, delivery, and performance. You will be skilled at navigating complex systems, delivering transformation and improvement, and motivating multidisciplinary teams to achieve high standards. A background in mental health services is not essential. What we offer In return, we offer the opportunity to play a central role in shaping the future of mental health and specialist services for our population, working with a committed workforce and a strong Executive Team within an innovative and compassionate organisation determined to deliver better care, closer to home. Please note that this post is based on-site in Leatherhead, with travel to other sites at necessary. A full recruitment pack can be downloaded from this page.
Feb 07, 2026
Full time
Overview Surrey & Borders Partnership NHS Foundation Trust plays a vital role in the health and wellbeing of 1.4 million people across Surrey and north east Hampshire. We provide mental health, learning disability, neurodiversity and substance use services that make a profound difference to individuals, families and communities. Rated 'Good' by the CQC, we are recognised for our values led approach, our commitment to compassionate care, and championing innovation and R&D. We have strong foundations and significant ambition; our aim is to deliver great care, everywhere, every day. We are now seeking to appoint a new Chief Operating Officer (COO), following the retirement of our current postholder. As our COO, you will lead the delivery of all operational services, working as a key member of the Executive Team to ensure the highest standards of quality, safety, access, performance and experience. You will be a visible and motivating presence across the organisation, inspiring our people, strengthening our culture, and ensuring our values are felt in every interaction. Responsibilities Leading the operational delivery of mental health, learning disability and specialist services across the Trust, ensuring high quality, safe and accessible care. Translating strategy into effective service plans aligned with local and national NHS priorities, including strengthening community based care. Driving improvements in access, flow, waiting times and productivity, ensuring robust performance management across all operational divisions. Championing a culture of quality, safety and continuous improvement, and ensuring compliance with CQC standards. Providing visible, compassionate and inclusive leadership, strengthening management capacity and supporting the wellbeing and development of our workforce. Building strong relationships with people who use services, carers, ICS partners, commissioners, local authorities and the voluntary sector. Supporting digital transformation, data driven insight and innovative models of care that modernise service delivery. Overseeing budgets in partnership with the Chief Finance Officer, ensuring financial sustainability, efficiency, and effective stewardship of resources. Ensuring strong governance, contributing to Board assurance, and providing clear insight to support strategic decision making. Qualifications and experience We are seeking a strategic leader with extensive experience in the delivery of healthcare services. You will share our ambition to deliver Outstanding services, and bring a strong focus on operational grip, consistency, delivery, and performance. You will be skilled at navigating complex systems, delivering transformation and improvement, and motivating multidisciplinary teams to achieve high standards. A background in mental health services is not essential. What we offer In return, we offer the opportunity to play a central role in shaping the future of mental health and specialist services for our population, working with a committed workforce and a strong Executive Team within an innovative and compassionate organisation determined to deliver better care, closer to home. Please note that this post is based on-site in Leatherhead, with travel to other sites at necessary. A full recruitment pack can be downloaded from this page.
Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Feb 07, 2026
Full time
Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Harris Hill are delighted to be working with Stella Maris to recruit for the Head of Individual Giving role in order to lead and grow the charity individual fundraising programme at an exciting time of organisational growth. Reporting to the Chief Executive Officer, you will play a pivotal role in recruiting, retaining and developing individual donors, ensuring Stella Maris has the sustainable income needed to deliver its mission. You will lead our Individual Giving team and oversee national appeals, including the flagship Sea Sunday Appeal, engaging Catholic parishes across England & Wales, Scotland and Northern Ireland. This is a senior, strategic role for a motivated fundraiser who combines leadership, creativity and strong analytical skills with a passion for making a difference. About Stella Maris Stella Maris is the largest ship-visiting network in the world, supporting seafarers, fishers and their families across more than 350 ports in over 50 countries. Formerly known as Apostleship of the Sea, we have been serving the People of the Sea for over 100 years, offering practical, pastoral and spiritual support regardless of creed, gender or ethnicity. Stella Maris UK works closely with chaplains, volunteers, parishes, maritime charities and industry partners to uphold the dignity, rights and wellbeing of those who live and work at sea. Key Responsibilities Develop and deliver the Individual Giving strategy in collaboration with the CEO and senior leadership team Lead national fundraising appeals, including Sea Sunday and seasonal campaigns Recruit, retain and steward individual supporters through effective donor journeys Grow income through regular giving, legacies, volunteering and other giving products Manage and develop the Individual Giving team Oversee Salesforce CRM usage, data quality, reporting and compliance Manage budgets, income forecasting and campaign analysis Ensure compliance with GDPR, fundraising regulations and charity best practice Work closely with chaplains, communications, finance and philanthropy teams About You You will bring: Significant experience in direct marketing fundraising (ideally in the charity sector) Proven experience of managing national fundraising campaigns Strong leadership and people management skills Experience using charity CRMs (e.g. Salesforce, Raiser s Edge) Excellent communication skills and the ability to inspire support Confidence working with data to inform strategy and decision making A resilient, proactive and collaborative approach Desirable: Experience fundraising in a faith based setting Knowledge of the Catholic Church Experience managing volunteers and external agencies Membership of the Chartered Institute of Fundraising Salary of £54,000 per annum Location: London, hybrid working, 2 day a week in the office Contract type: permanent, full- time, Flexible working patterns will be considered. Closing date: Wednesday 5th March at 8am Interview: 19th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 06, 2026
Full time
Harris Hill are delighted to be working with Stella Maris to recruit for the Head of Individual Giving role in order to lead and grow the charity individual fundraising programme at an exciting time of organisational growth. Reporting to the Chief Executive Officer, you will play a pivotal role in recruiting, retaining and developing individual donors, ensuring Stella Maris has the sustainable income needed to deliver its mission. You will lead our Individual Giving team and oversee national appeals, including the flagship Sea Sunday Appeal, engaging Catholic parishes across England & Wales, Scotland and Northern Ireland. This is a senior, strategic role for a motivated fundraiser who combines leadership, creativity and strong analytical skills with a passion for making a difference. About Stella Maris Stella Maris is the largest ship-visiting network in the world, supporting seafarers, fishers and their families across more than 350 ports in over 50 countries. Formerly known as Apostleship of the Sea, we have been serving the People of the Sea for over 100 years, offering practical, pastoral and spiritual support regardless of creed, gender or ethnicity. Stella Maris UK works closely with chaplains, volunteers, parishes, maritime charities and industry partners to uphold the dignity, rights and wellbeing of those who live and work at sea. Key Responsibilities Develop and deliver the Individual Giving strategy in collaboration with the CEO and senior leadership team Lead national fundraising appeals, including Sea Sunday and seasonal campaigns Recruit, retain and steward individual supporters through effective donor journeys Grow income through regular giving, legacies, volunteering and other giving products Manage and develop the Individual Giving team Oversee Salesforce CRM usage, data quality, reporting and compliance Manage budgets, income forecasting and campaign analysis Ensure compliance with GDPR, fundraising regulations and charity best practice Work closely with chaplains, communications, finance and philanthropy teams About You You will bring: Significant experience in direct marketing fundraising (ideally in the charity sector) Proven experience of managing national fundraising campaigns Strong leadership and people management skills Experience using charity CRMs (e.g. Salesforce, Raiser s Edge) Excellent communication skills and the ability to inspire support Confidence working with data to inform strategy and decision making A resilient, proactive and collaborative approach Desirable: Experience fundraising in a faith based setting Knowledge of the Catholic Church Experience managing volunteers and external agencies Membership of the Chartered Institute of Fundraising Salary of £54,000 per annum Location: London, hybrid working, 2 day a week in the office Contract type: permanent, full- time, Flexible working patterns will be considered. Closing date: Wednesday 5th March at 8am Interview: 19th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are seeking an experienced Fractional CISO to provide hands-on security leadership as we evolve our security function to support continued growth and European expansion. This is a permanent fractional engagement reporting directly to the CTO. You will own our information security strategy, maintain our ISO 27001 certification, build our security roadmap, and prepare the organisation for SOC 2 readiness in . This role requires someone who can operate both strategically and tactically - developing policy one day and reviewing cloud configurations the next. Key Responsibilities Strategy & Governance Develop and own the Information Security strategy aligned with ApprovalMax's business objectives and European expansion plans Maintain and continuously improve the Information Security Management System (ISMS) Create, review, and maintain core security policies, standards, and procedures Establish and chair a cross-functional Security Working Group (Engineering, Architecture, IT, HR) Build and present a multi-year security roadmap with clear milestones, resource requirements, and priorities Serve as the central authority on risk assessment, risk treatment, and risk acceptance decisions Assess and provide guidance on secure AI adoption across the organisation, including AI-powered product features and internal AI tooling Compliance & Certification Maintain ISO 27001 certification and prepare for the 2027 recertification audit Lead SOC 2 Type II readiness programme (target: ), including gap analysis and control mapping Ensure compliance with GDPR and data protection requirements across EU/UK/US/AU/NZ/CA/ZA jurisdictions Collaborate with external DPO support provider on privacy-related matters and customer security questionnaires as needed Cloud & Technical Security Provide security oversight across Azure, AWS, and Google Workspace environments Conduct access reviews and advise on identity and access management best practices Evaluate and guide implementation of security tooling (SIEM, vulnerability management, endpoint protection) Oversee VMware Workspace ONE MDM deployment and device security policies Advise engineering teams on secure SDLC practices, DevSecOps integration, and application security principles Operational Security Develop and maintain incident response plans and procedures Lead incident response tabletop exercises and post-incident reviews Provide guidance on business continuity and disaster recovery planning Advise on vendor security assessments and third-party risk management Awareness & Culture Design and deliver company-wide security awareness training programmes Mentor and upskill internal staff on security best practices Foster a security-first culture across all departments Act as a trusted advisor to leadership on emerging threats and security trends Stakeholder Engagement Report regularly to the CTO on security posture, risks, and programme progress Prepare board-level security presentations as required (infrequent) Support commercial teams by contributing to customer security discussions when escalated Qualifications 8+ years of progressive experience in information security, with at least 3 years in a CISO, Head of Security, or senior security leadership role Demonstrated experience in B2B SaaS environments, ideally in fintech, finance software, or similarly regulated industries Proven track record of achieving and maintaining ISO 27001 certification Experience preparing organisations for SOC 2 Type II certification Hands-on experience securing cloud environments (Azure and/or AWS required; GCP a plus) Experience with Google Workspace security configuration and administration Background working with distributed, remote-first engineering teams Technical Knowledge Strong understanding of cloud security architecture, identity management, and zero-trust principles Familiarity with secure software development lifecycle (SDLC) and DevSecOps practices Knowledge of MDM solutions (VMware Workspace ONE experience preferred) Understanding of API security and integration risk management Practical experience with security tooling: SIEM, vulnerability scanners, endpoint protection, etc. Awareness of AI/ML security risks, including secure AI adoption practices and emerging AI governance frameworks (desirable) Compliance & Regulatory Deep knowledge of ISO 27001:2022 requirements and audit processes Familiarity with SOC 2 Trust Service Criteria (Security, Availability, Confidentiality, Privacy) Understanding of GDPR, UK Data Protection Act, and international data transfer mechanisms Awareness of regional requirements across EU, UK, US, Australia, New Zealand, Canada, and South Africa Additional Information Growing international business with 10,000+ subscribers Regular performance-based compensation reviews 26 days paid time off 1 additional day off for your Birthday Remote office assistance Service years recognition financial reward
Feb 06, 2026
Full time
We are seeking an experienced Fractional CISO to provide hands-on security leadership as we evolve our security function to support continued growth and European expansion. This is a permanent fractional engagement reporting directly to the CTO. You will own our information security strategy, maintain our ISO 27001 certification, build our security roadmap, and prepare the organisation for SOC 2 readiness in . This role requires someone who can operate both strategically and tactically - developing policy one day and reviewing cloud configurations the next. Key Responsibilities Strategy & Governance Develop and own the Information Security strategy aligned with ApprovalMax's business objectives and European expansion plans Maintain and continuously improve the Information Security Management System (ISMS) Create, review, and maintain core security policies, standards, and procedures Establish and chair a cross-functional Security Working Group (Engineering, Architecture, IT, HR) Build and present a multi-year security roadmap with clear milestones, resource requirements, and priorities Serve as the central authority on risk assessment, risk treatment, and risk acceptance decisions Assess and provide guidance on secure AI adoption across the organisation, including AI-powered product features and internal AI tooling Compliance & Certification Maintain ISO 27001 certification and prepare for the 2027 recertification audit Lead SOC 2 Type II readiness programme (target: ), including gap analysis and control mapping Ensure compliance with GDPR and data protection requirements across EU/UK/US/AU/NZ/CA/ZA jurisdictions Collaborate with external DPO support provider on privacy-related matters and customer security questionnaires as needed Cloud & Technical Security Provide security oversight across Azure, AWS, and Google Workspace environments Conduct access reviews and advise on identity and access management best practices Evaluate and guide implementation of security tooling (SIEM, vulnerability management, endpoint protection) Oversee VMware Workspace ONE MDM deployment and device security policies Advise engineering teams on secure SDLC practices, DevSecOps integration, and application security principles Operational Security Develop and maintain incident response plans and procedures Lead incident response tabletop exercises and post-incident reviews Provide guidance on business continuity and disaster recovery planning Advise on vendor security assessments and third-party risk management Awareness & Culture Design and deliver company-wide security awareness training programmes Mentor and upskill internal staff on security best practices Foster a security-first culture across all departments Act as a trusted advisor to leadership on emerging threats and security trends Stakeholder Engagement Report regularly to the CTO on security posture, risks, and programme progress Prepare board-level security presentations as required (infrequent) Support commercial teams by contributing to customer security discussions when escalated Qualifications 8+ years of progressive experience in information security, with at least 3 years in a CISO, Head of Security, or senior security leadership role Demonstrated experience in B2B SaaS environments, ideally in fintech, finance software, or similarly regulated industries Proven track record of achieving and maintaining ISO 27001 certification Experience preparing organisations for SOC 2 Type II certification Hands-on experience securing cloud environments (Azure and/or AWS required; GCP a plus) Experience with Google Workspace security configuration and administration Background working with distributed, remote-first engineering teams Technical Knowledge Strong understanding of cloud security architecture, identity management, and zero-trust principles Familiarity with secure software development lifecycle (SDLC) and DevSecOps practices Knowledge of MDM solutions (VMware Workspace ONE experience preferred) Understanding of API security and integration risk management Practical experience with security tooling: SIEM, vulnerability scanners, endpoint protection, etc. Awareness of AI/ML security risks, including secure AI adoption practices and emerging AI governance frameworks (desirable) Compliance & Regulatory Deep knowledge of ISO 27001:2022 requirements and audit processes Familiarity with SOC 2 Trust Service Criteria (Security, Availability, Confidentiality, Privacy) Understanding of GDPR, UK Data Protection Act, and international data transfer mechanisms Awareness of regional requirements across EU, UK, US, Australia, New Zealand, Canada, and South Africa Additional Information Growing international business with 10,000+ subscribers Regular performance-based compensation reviews 26 days paid time off 1 additional day off for your Birthday Remote office assistance Service years recognition financial reward
Build Tech Designed for a Mars Mission - Right Here on Earth (serving global leaders in: Biofuels Pulp & Paper Fats & Oils) Are you someone who loves taking things apart just to see how they work - and putting them back together better? We're pushing the boundaries of engineering with our IRmadillo spectrometers, built for the harshest environments on and off the planet. Whether you're an experienced technician or a talented trainee, this is your chance to be hands-on with space-age tech and help shape the future of real-time chemical analysis. We're looking for a detail-oriented Product Technician to join our manufacturing team, where you'll play a vital role in building and testing our cutting-edge spectrometers . From inspecting components to assembling precision instruments, you'll ensure that every product leaving our facility meets the highest standards of quality and performance. If you're ready to make a real impact in a fast-moving company and work closely with engineering, production, and development teams, we'd love to hear from you . The Role at a Glance: Product Technician Location: Harwell Campus, Oxfordshire (OX11 0RL) Salary: £25,000-£35,000 depending on experience Reporting to: Chief Operating Officer (COO) Working Hours: 9am-5:30pm Monday to Friday with flexibility Full-time, on-site only Your Experience / Interests: Experience in a high-compliance workspace such as medical, or equipment for explosive atmospheres or in a production environment, assembling metal components. You'll enjoy building and fixing things - taking items apart and putting them back together. About us: We're a cutting-edge technology company based in South Oxfordshire, introducing a game-changing analytical instrument to the market: the IRmadillo spectrometer. As we continue to grow our global customer base at pace, we're seeking individuals who will thrive in our fast-moving, agile environment. Our values define how we work and grow together: We collaborate closely-with each other and our customers-to create better solutions through teamwork: • We listen actively and strive to understand different perspectives. • We engage in open, constructive debate to reach stronger outcomes. We're committed to continuous improvement-driven, creative, and relentless in pursuing progress in ourselves, our processes, and our products: • We constantly evaluate our performance and take action to improve. • We make decisions grounded in evidence whenever possible. We embrace failure as a vital part of learning and personal growth-it's how we move forward and deliver more for our customers: • We foster an environment where everyone can contribute confidently. • We're not afraid to make mistakes; we see them as opportunities to learn. Main Duties & Responsibilities: • Receiving goods and performing incoming inspection & preparation • Product assembly and test • Using and maintaining the company's Material Requirements Planning (MRP) system • Improving production methods, work instructions and product travellers • Helping with other production activities, e.g. buying, equipment calibration, maintenance, etc. • Proactively seeking support when needed • Helping with product development This position is based at our Headquarters on the Harwell Campus, Oxfordshire, England. What You'll Need to Succeed: Essential: • GCSEs (or equivalent) in Maths and English at grades A - C • Fluent in spoken and written English • Confident using computers and standard software tools • Proven practical skills and strong mechanical aptitude • Ability to work quickly and accurately • Effective time management and ability to prioritise tasks • Clear and professional communication skills • Right to work in the UK with no restrictions • Residing in Oxfordshire or nearby areas Desirable: • Comfortable managing multiple tasks in a fast-paced environment • Experience with soldering • Self-driven with a proactive mindset • Willing to follow instructions while also offering ideas for improvement • Some hands-on experience with electronics This is more than just assembly - it's precision engineering with purpose. You'll be at the heart of a fast-growing company, where every component you handle has the potential to travel across the globe (or beyond). If you're excited to grow your skills, work alongside brilliant minds, and contribute to technology that's making waves in science and industry, apply now for a direct route to the hiring manager. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 06, 2026
Full time
Build Tech Designed for a Mars Mission - Right Here on Earth (serving global leaders in: Biofuels Pulp & Paper Fats & Oils) Are you someone who loves taking things apart just to see how they work - and putting them back together better? We're pushing the boundaries of engineering with our IRmadillo spectrometers, built for the harshest environments on and off the planet. Whether you're an experienced technician or a talented trainee, this is your chance to be hands-on with space-age tech and help shape the future of real-time chemical analysis. We're looking for a detail-oriented Product Technician to join our manufacturing team, where you'll play a vital role in building and testing our cutting-edge spectrometers . From inspecting components to assembling precision instruments, you'll ensure that every product leaving our facility meets the highest standards of quality and performance. If you're ready to make a real impact in a fast-moving company and work closely with engineering, production, and development teams, we'd love to hear from you . The Role at a Glance: Product Technician Location: Harwell Campus, Oxfordshire (OX11 0RL) Salary: £25,000-£35,000 depending on experience Reporting to: Chief Operating Officer (COO) Working Hours: 9am-5:30pm Monday to Friday with flexibility Full-time, on-site only Your Experience / Interests: Experience in a high-compliance workspace such as medical, or equipment for explosive atmospheres or in a production environment, assembling metal components. You'll enjoy building and fixing things - taking items apart and putting them back together. About us: We're a cutting-edge technology company based in South Oxfordshire, introducing a game-changing analytical instrument to the market: the IRmadillo spectrometer. As we continue to grow our global customer base at pace, we're seeking individuals who will thrive in our fast-moving, agile environment. Our values define how we work and grow together: We collaborate closely-with each other and our customers-to create better solutions through teamwork: • We listen actively and strive to understand different perspectives. • We engage in open, constructive debate to reach stronger outcomes. We're committed to continuous improvement-driven, creative, and relentless in pursuing progress in ourselves, our processes, and our products: • We constantly evaluate our performance and take action to improve. • We make decisions grounded in evidence whenever possible. We embrace failure as a vital part of learning and personal growth-it's how we move forward and deliver more for our customers: • We foster an environment where everyone can contribute confidently. • We're not afraid to make mistakes; we see them as opportunities to learn. Main Duties & Responsibilities: • Receiving goods and performing incoming inspection & preparation • Product assembly and test • Using and maintaining the company's Material Requirements Planning (MRP) system • Improving production methods, work instructions and product travellers • Helping with other production activities, e.g. buying, equipment calibration, maintenance, etc. • Proactively seeking support when needed • Helping with product development This position is based at our Headquarters on the Harwell Campus, Oxfordshire, England. What You'll Need to Succeed: Essential: • GCSEs (or equivalent) in Maths and English at grades A - C • Fluent in spoken and written English • Confident using computers and standard software tools • Proven practical skills and strong mechanical aptitude • Ability to work quickly and accurately • Effective time management and ability to prioritise tasks • Clear and professional communication skills • Right to work in the UK with no restrictions • Residing in Oxfordshire or nearby areas Desirable: • Comfortable managing multiple tasks in a fast-paced environment • Experience with soldering • Self-driven with a proactive mindset • Willing to follow instructions while also offering ideas for improvement • Some hands-on experience with electronics This is more than just assembly - it's precision engineering with purpose. You'll be at the heart of a fast-growing company, where every component you handle has the potential to travel across the globe (or beyond). If you're excited to grow your skills, work alongside brilliant minds, and contribute to technology that's making waves in science and industry, apply now for a direct route to the hiring manager. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Band 3 Apprentice Governance Officer - Bath We are looking for an enthusiastic, organised and motivated individual to join us as at Avon and Wiltshire Mental Health Partnership NHS Trust as a Governance Officer (Apprentice). This is initially a 16-month fixed term role working full time as an Apprentice Governance Officer whilst undertaking the relevant apprenticeship programme. On successful completion of the probation period, and the apprenticeship, we would aim to move you into a substantive Governance Officer role. This an exciting opportunity for someone looking to start a career in governance and public service. You will support the smooth running of governance processes across the Trust, including Board and Committee administration, Freedom of Information requests, and policy documentation. This role offers a unique opportunity to gain hands-on experience while undertaking a Level 4 Governance Officer Apprenticeship. We are looking for someone professional with good communication skills and a willingness to learn. If you're looking to develop your skills and gain insight into NHS governance in a high-profile and respected team then this is the role for you. Main duties of the job As a Governance Officer you will provide efficient and effective support to the Corporate Affairs Team while developing your knowledge and skills through structured learning and mentoring. The tasks will vary depending on the priorities of the Corporate Affairs Team throughout the year, but will include regular responsibilities linked to Freedom of Information deadlines and the Board and Committee meeting schedule. You will be supported to manage your workload and meet key deadlines. Supporting Freedom of Information administration Assisting with Board and Committee meeting preparation Helping maintain governance records and documentation Providing secretarial and administrative support Learning to take minutes and manage diaries Contributing to policy and intranet updates As this is an apprentice position, you will be required to successfully complete a Governance Officer Apprenticeship whilst undertaking the requirements of the position. Applicants will be required to have already obtained the required entry requirements (detailed in the JD) and able to provide evidence of any certification of relevant qualifications or Visa documents, to ensure they are eligible. This will need to be evidenced prior to an unconditional offer of employment can be made. Please read the apprenticeship eligibility criteria detailed in the job description About us We are a small but dedicated team that aims to be supportive, helpful and solution orientated. We recognise the value we bring to AWP and are proud of what we deliver whilst always striving to be the best that we can be. We expect high standards from our team members but in exchange we offer an open, friendly and flexible environment with opportunity to learn and develop as an individual. We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger. Job responsibilities As a member of the Corporate Affairs Team, you will: Assist with Freedom of Information (FOI) administration within the Trust, supporting the FOI Manager to ensure compliance with statutory response deadlines. This includes logging and tracking FOI requests, helping to prepare draft responses, and maintaining accurate records. The post holder will exercise judgement in identifying sensitive issues and escalating appropriately, and in prioritising administrative tasks to meet deadlines. Help maintain accurate records and documentation that contribute to transparency and compliance across the Trust. Provide a range of secretarial and administrative support within Corporate Affairs, and occasionally to the office of the Chair and Chief Executive. This may include diary support, meeting arrangements, and document preparation under supervision Provide secretarial and administrative support to the Manager of Corporate Affairs, Company Secretary, Chair and Non-Executive Directors. Learn to manage electronic diaries and support meeting scheduling, working closely with Business Coordinators to ensure corporate diary commitments are accurate and up to date. Plan and manage routine administrative tasks independently, such asscheduling meetings, preparing standard documents, and maintainingrecords, ensuring deadlines are met and tasks are completed accurately and on time. Support the coordination of visits for Executive and Non-Executive Directors to Trust services and venues, including processing feedback forms from these visits. Learn to produce clear, accurate minutes or action notes of meetings, with training and review by senior staff. Use a range of IT packages including Word, Excel, and Outlook to support administrative tasks. Use existing templates to prepare agendas, minutes, and action logs, assisting in updating formats under guidance. Support updates to the Corporate Affairs sections on Ourspace by preparing draft content and uploading documents as directed. Assist with the administration of the corporate governance framework, helping to review and update documentation annually and ensuring correct approvals are in place. Support the servicing of governance arrangements for Trust Board sub-committees and management groups. Assist in updating Board and Executive Director structure charts under supervision, ensuring the current version is maintained on the intranet. Help plan and organize meetings, including booking rooms, setting up IT, and collating documents. Assist in preparing monthly draft agendas, supporting the team in collating, proofreading, and distributing meeting papers. Ensure cover sheets are completed and papers are uploaded to the Trust intranet. Support the team in preparing meeting papers to a professional standard, ensuring agenda timings are considered and recorded appropriately. Under supervision, assist in implementing a schedule of Board and sub-committee meetings for the year, helping to compile and maintain a forward business schedule of agenda items. Ensure information about Board members on the Trust website and other marketing material is up to date and accurate. Also ensure that the Trust website is regularly updated with notices of future board and sub-committee meetings where appropriate. Help ensure information about Board members on the Trust website and other materials is accurate and up to date. Supporting the posting of notices for upcoming Board meetings. Assist in issuing committee agendas and supporting papers in line with Standing Orders, ensuring Board papers are made available on the website in advance of meetings. Assist with updates to the production and maintenance of the Corporate Governance Manual. Support the maintenance of attendance registers for Board Sub-committee meetings. Assisting in maintaining the register for gifts and hospitality. Work with discretion, recognising that much of the work of the Directorate is business sensitive and confidential. Person Specification Education and Qualification Good level of education including English and Maths GCSE or equivalent Commitment to be accepted and participate in the Apprenticeship programme relevant for this role IT qualification e.g. ECDL or similar Formal training in minute taking Experience and Knowledge Basic understanding of administrative tasks Experience using Microsoft Office (Word, Excel, Outlook) Experience handling communications (email, phone) Interest in governance, compliance, or public sector administration Understanding of governance responsibilities and structures within a large organisation Skills and Abilities Good written and verbal communication skills Ability to follow instructions and work as part of a team Ability to maintain confidentiality and handle sensitive information Willingness to learn new systems and processes Strong attention to detail and organisational skills Ability to take basic meeting notes or minutes Familiarity with diary management or scheduling tools Other Requirements Willingness to undertake the Level 4 Governance Officer Apprenticeship Professional and respectful attitude Empathy for individuals who have experienced mental health challenges Interest in a long-term career in governance or public service . click apply for full job details
Feb 06, 2026
Full time
Band 3 Apprentice Governance Officer - Bath We are looking for an enthusiastic, organised and motivated individual to join us as at Avon and Wiltshire Mental Health Partnership NHS Trust as a Governance Officer (Apprentice). This is initially a 16-month fixed term role working full time as an Apprentice Governance Officer whilst undertaking the relevant apprenticeship programme. On successful completion of the probation period, and the apprenticeship, we would aim to move you into a substantive Governance Officer role. This an exciting opportunity for someone looking to start a career in governance and public service. You will support the smooth running of governance processes across the Trust, including Board and Committee administration, Freedom of Information requests, and policy documentation. This role offers a unique opportunity to gain hands-on experience while undertaking a Level 4 Governance Officer Apprenticeship. We are looking for someone professional with good communication skills and a willingness to learn. If you're looking to develop your skills and gain insight into NHS governance in a high-profile and respected team then this is the role for you. Main duties of the job As a Governance Officer you will provide efficient and effective support to the Corporate Affairs Team while developing your knowledge and skills through structured learning and mentoring. The tasks will vary depending on the priorities of the Corporate Affairs Team throughout the year, but will include regular responsibilities linked to Freedom of Information deadlines and the Board and Committee meeting schedule. You will be supported to manage your workload and meet key deadlines. Supporting Freedom of Information administration Assisting with Board and Committee meeting preparation Helping maintain governance records and documentation Providing secretarial and administrative support Learning to take minutes and manage diaries Contributing to policy and intranet updates As this is an apprentice position, you will be required to successfully complete a Governance Officer Apprenticeship whilst undertaking the requirements of the position. Applicants will be required to have already obtained the required entry requirements (detailed in the JD) and able to provide evidence of any certification of relevant qualifications or Visa documents, to ensure they are eligible. This will need to be evidenced prior to an unconditional offer of employment can be made. Please read the apprenticeship eligibility criteria detailed in the job description About us We are a small but dedicated team that aims to be supportive, helpful and solution orientated. We recognise the value we bring to AWP and are proud of what we deliver whilst always striving to be the best that we can be. We expect high standards from our team members but in exchange we offer an open, friendly and flexible environment with opportunity to learn and develop as an individual. We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger. Job responsibilities As a member of the Corporate Affairs Team, you will: Assist with Freedom of Information (FOI) administration within the Trust, supporting the FOI Manager to ensure compliance with statutory response deadlines. This includes logging and tracking FOI requests, helping to prepare draft responses, and maintaining accurate records. The post holder will exercise judgement in identifying sensitive issues and escalating appropriately, and in prioritising administrative tasks to meet deadlines. Help maintain accurate records and documentation that contribute to transparency and compliance across the Trust. Provide a range of secretarial and administrative support within Corporate Affairs, and occasionally to the office of the Chair and Chief Executive. This may include diary support, meeting arrangements, and document preparation under supervision Provide secretarial and administrative support to the Manager of Corporate Affairs, Company Secretary, Chair and Non-Executive Directors. Learn to manage electronic diaries and support meeting scheduling, working closely with Business Coordinators to ensure corporate diary commitments are accurate and up to date. Plan and manage routine administrative tasks independently, such asscheduling meetings, preparing standard documents, and maintainingrecords, ensuring deadlines are met and tasks are completed accurately and on time. Support the coordination of visits for Executive and Non-Executive Directors to Trust services and venues, including processing feedback forms from these visits. Learn to produce clear, accurate minutes or action notes of meetings, with training and review by senior staff. Use a range of IT packages including Word, Excel, and Outlook to support administrative tasks. Use existing templates to prepare agendas, minutes, and action logs, assisting in updating formats under guidance. Support updates to the Corporate Affairs sections on Ourspace by preparing draft content and uploading documents as directed. Assist with the administration of the corporate governance framework, helping to review and update documentation annually and ensuring correct approvals are in place. Support the servicing of governance arrangements for Trust Board sub-committees and management groups. Assist in updating Board and Executive Director structure charts under supervision, ensuring the current version is maintained on the intranet. Help plan and organize meetings, including booking rooms, setting up IT, and collating documents. Assist in preparing monthly draft agendas, supporting the team in collating, proofreading, and distributing meeting papers. Ensure cover sheets are completed and papers are uploaded to the Trust intranet. Support the team in preparing meeting papers to a professional standard, ensuring agenda timings are considered and recorded appropriately. Under supervision, assist in implementing a schedule of Board and sub-committee meetings for the year, helping to compile and maintain a forward business schedule of agenda items. Ensure information about Board members on the Trust website and other marketing material is up to date and accurate. Also ensure that the Trust website is regularly updated with notices of future board and sub-committee meetings where appropriate. Help ensure information about Board members on the Trust website and other materials is accurate and up to date. Supporting the posting of notices for upcoming Board meetings. Assist in issuing committee agendas and supporting papers in line with Standing Orders, ensuring Board papers are made available on the website in advance of meetings. Assist with updates to the production and maintenance of the Corporate Governance Manual. Support the maintenance of attendance registers for Board Sub-committee meetings. Assisting in maintaining the register for gifts and hospitality. Work with discretion, recognising that much of the work of the Directorate is business sensitive and confidential. Person Specification Education and Qualification Good level of education including English and Maths GCSE or equivalent Commitment to be accepted and participate in the Apprenticeship programme relevant for this role IT qualification e.g. ECDL or similar Formal training in minute taking Experience and Knowledge Basic understanding of administrative tasks Experience using Microsoft Office (Word, Excel, Outlook) Experience handling communications (email, phone) Interest in governance, compliance, or public sector administration Understanding of governance responsibilities and structures within a large organisation Skills and Abilities Good written and verbal communication skills Ability to follow instructions and work as part of a team Ability to maintain confidentiality and handle sensitive information Willingness to learn new systems and processes Strong attention to detail and organisational skills Ability to take basic meeting notes or minutes Familiarity with diary management or scheduling tools Other Requirements Willingness to undertake the Level 4 Governance Officer Apprenticeship Professional and respectful attitude Empathy for individuals who have experienced mental health challenges Interest in a long-term career in governance or public service . click apply for full job details
Executive Assistant, Chief Scientific Officer Job Title: Executive Assistant to the Chief Scientific Officer Location: London (with travel to Stevenage) Job Type: Permanent Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role: The Executive Assistant (EA) will report directly to the Chief Scientific Officer (CSO), and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the CSO to focus on leadership, decision-making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi-tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the CSO. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail-oriented calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the CSO's email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end-to-end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set-up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post-travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the CSO and their internal and external stakeholders and team, building and maintaining strong relationships, representing the CSO's interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the CSO with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the CSO to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a CSO or board level executive in a science organisation, preferably a Pharmaceutical organisation or a fast paced Biotech. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high-quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem-solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision-making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education: No formal qualification is required although A-Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities: Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us: LifeArc is a not-for-profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you: Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long-term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity . click apply for full job details
Feb 06, 2026
Full time
Executive Assistant, Chief Scientific Officer Job Title: Executive Assistant to the Chief Scientific Officer Location: London (with travel to Stevenage) Job Type: Permanent Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role: The Executive Assistant (EA) will report directly to the Chief Scientific Officer (CSO), and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the CSO to focus on leadership, decision-making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi-tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the CSO. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail-oriented calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the CSO's email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end-to-end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set-up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post-travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the CSO and their internal and external stakeholders and team, building and maintaining strong relationships, representing the CSO's interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the CSO with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the CSO to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a CSO or board level executive in a science organisation, preferably a Pharmaceutical organisation or a fast paced Biotech. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high-quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem-solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision-making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education: No formal qualification is required although A-Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities: Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us: LifeArc is a not-for-profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you: Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long-term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity . click apply for full job details
Organizers: Table of Contents Toggle World Travel Market (WTM) London is a premier annual travel event. It's considered as one of the most important three days in the tourism industry's annual calendar. WTM London is an international platform for individuals to discuss the tourism industry. It is a place where travel professionals can meet and do business. The event covers all the sectors of travel industry like airlines, hotels, tour operators, travel destinations, and technology providers. This provides an opportunity for people to interact so that they can make new friends and to find new customers or partners. There are also conferences, seminars, and workshops where experts talk about the latest trends & challenges in travel. World Travel Market London 2024: WTM London brings together people from the global travel community. It offers travel professionals inspiration, education, and opportunities to find and compare services. Exhibitors can do business and show their services to the international press. In 2023, WTM welcomed over 40,000 professionals from 184 countries . WTM is the best place to connect efficiently, save time, money, and effort. You will find people at all levels and job types in the travel sector, from graduates to government ministers, and new starters to experienced professionals. World Travel Market is open to everyone who wants to make a name in travel. Exhibitors at WTM London include a wide range of organizations looking to do business in B2B travel and tourism . They include companies that offer destinations, travel experiences, transportation, accommodations, and technology solutions. Visitors to World Travel Market are travel professionals that build unique and competitive travel experiences to sell to consumers. Finally, WTM hosts the largest gathering of global media in the travel trade each year, making it the best place to learn about new and exciting developments in leisure travel. Dates: November 5-7, 2024 Location: ExCeL London, Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL, United Kingdom Organizers: RX UK is the Organizer of WTM London. They are part of RELX, a global provider of information and analytics for professional and business customers across various industries. WTM London Website. Image Source: Mawuli What's on WTM London, 2024? The conference will cover a wide range of topics related to travel & tourism. There will be sessions on industry trends, technological advancements, and market insights, hosted by top speakers and influencers. Over 5,000 exhibitors from various sectors of the travel industry will participate, that will provide a good opportunities for networking, business deals, and to explore new products and services. Specific events include the Responsible Tourism Program , Travel Forward, which is a travel technology show, and Ministers' Summit where government ministers engage in discussions on policies and strategies in tourism, in association with the UNWTO and WTTC. ITT Future You Summit for students to connect with employers in the travel industry. It will be attended by approximately 51,500 participants that consist of CEOs, Directors, Travel Consultants, and Managers from the various countries where they will share ideas and conduct business. Exhibitor Directory: The exhibitor list is extensive, with over 2,800 companies expected to participate, that will offer a great opportunity for networking and business development across various travel sectors. Notable Companies include: AAA Travel Bohemia Properties - Jan Hotels Excel Travel Cyprus Paradise Caribe Royale Orlando Cuba Tourist Office Clermont Hotel Group Blumar DMC Arabia Experience Institute Costa Blanca City of Poznan African Adventure Specialists Frameless Eurostar Etourism Elevate DMC Turismo de Portugal Qatar Tourism Visit Maldives Turespaña Travelstart What are some notable speakers at WTM London 2024? Some notable speakers at WTM London 2024 include: Darren Edwards - An amazing adventurer who, despite of being disabled, has achieved incredible achievements. David Adamczyk - Senior Director of Strategy at Manuel Hilty - CEO of Nezasa. George Dumitru - Founder of wbe.travel. Brian Harte - Head of Customer Engagement and E-Marketing. Jean-Paul Edwards - Chief Product Development Officer, EMEA. Carly Whiteford - Strategy Director at OMD EMEAImage Source: WTM London How to Book the Tickets: To book tickets for WTM London 2024 visit this link: BOOK YOUR TICKETS Tickets are free to book until October 7, 2024 . After this date, tickets will cost £49 + VAT. And keep in mind that tickets will not be available onsite. Fill the required registration details and book your tickets online. Frequently Asked Questions about WTM London 2024 : When and where is WTM London 2024? WTM London 2024 will be held from November 5 to 7 at ExCeL London. What will be the main themes of WTM London 2024? The main themes of WTM London 2024 include Technology, Diversity, Equality & Inclusion, Sustainability, Marketing, and Education. Who are expected to be some notable speakers at the event? Notable speakers include Darren Edwards, David Adamczyk, Manuel Hilty, George Dumitru, Brian Harte, Jean-Paul Edwards, and Carly Whiteford. How can I register for WTM London 2024? You can register for WTM London 2024 on the official WTM London website. What types of businesses will exhibit at WTM London 2024? Exhibitors include travel agencies, hotels, tourist boards, technology companies, and destination management companies. Is there something special for this 2024's event? 2024 features the ITT Future You Summit (especially for students) the Ministers' Summit, where government ministers engage in discussions on policies and strategies in tourism and increased stage sizes for more engaging sessions. Is there a networking event at WTM London 2024? Yes, there is a dedicated networking party for informal networking among industry professionals. How many exhibitors are expected? Around 5000 exhibitors are expected to participate. How many attendees are expected? Approximately 51,500 attendees are anticipated. What are the main topics that will be covered in the conference sessions? Topics include sustainability, technology, geo-economics, emerging markets & consumer trends, marketing, diversity & inclusion, and travel experiences. Is there an opportunity for students to participate? Yes, the ITT Future You Summit is designed to help students connect with potential employers in the travel industry. Also Read: ILTM Asia Pacific 2024
Feb 06, 2026
Full time
Organizers: Table of Contents Toggle World Travel Market (WTM) London is a premier annual travel event. It's considered as one of the most important three days in the tourism industry's annual calendar. WTM London is an international platform for individuals to discuss the tourism industry. It is a place where travel professionals can meet and do business. The event covers all the sectors of travel industry like airlines, hotels, tour operators, travel destinations, and technology providers. This provides an opportunity for people to interact so that they can make new friends and to find new customers or partners. There are also conferences, seminars, and workshops where experts talk about the latest trends & challenges in travel. World Travel Market London 2024: WTM London brings together people from the global travel community. It offers travel professionals inspiration, education, and opportunities to find and compare services. Exhibitors can do business and show their services to the international press. In 2023, WTM welcomed over 40,000 professionals from 184 countries . WTM is the best place to connect efficiently, save time, money, and effort. You will find people at all levels and job types in the travel sector, from graduates to government ministers, and new starters to experienced professionals. World Travel Market is open to everyone who wants to make a name in travel. Exhibitors at WTM London include a wide range of organizations looking to do business in B2B travel and tourism . They include companies that offer destinations, travel experiences, transportation, accommodations, and technology solutions. Visitors to World Travel Market are travel professionals that build unique and competitive travel experiences to sell to consumers. Finally, WTM hosts the largest gathering of global media in the travel trade each year, making it the best place to learn about new and exciting developments in leisure travel. Dates: November 5-7, 2024 Location: ExCeL London, Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL, United Kingdom Organizers: RX UK is the Organizer of WTM London. They are part of RELX, a global provider of information and analytics for professional and business customers across various industries. WTM London Website. Image Source: Mawuli What's on WTM London, 2024? The conference will cover a wide range of topics related to travel & tourism. There will be sessions on industry trends, technological advancements, and market insights, hosted by top speakers and influencers. Over 5,000 exhibitors from various sectors of the travel industry will participate, that will provide a good opportunities for networking, business deals, and to explore new products and services. Specific events include the Responsible Tourism Program , Travel Forward, which is a travel technology show, and Ministers' Summit where government ministers engage in discussions on policies and strategies in tourism, in association with the UNWTO and WTTC. ITT Future You Summit for students to connect with employers in the travel industry. It will be attended by approximately 51,500 participants that consist of CEOs, Directors, Travel Consultants, and Managers from the various countries where they will share ideas and conduct business. Exhibitor Directory: The exhibitor list is extensive, with over 2,800 companies expected to participate, that will offer a great opportunity for networking and business development across various travel sectors. Notable Companies include: AAA Travel Bohemia Properties - Jan Hotels Excel Travel Cyprus Paradise Caribe Royale Orlando Cuba Tourist Office Clermont Hotel Group Blumar DMC Arabia Experience Institute Costa Blanca City of Poznan African Adventure Specialists Frameless Eurostar Etourism Elevate DMC Turismo de Portugal Qatar Tourism Visit Maldives Turespaña Travelstart What are some notable speakers at WTM London 2024? Some notable speakers at WTM London 2024 include: Darren Edwards - An amazing adventurer who, despite of being disabled, has achieved incredible achievements. David Adamczyk - Senior Director of Strategy at Manuel Hilty - CEO of Nezasa. George Dumitru - Founder of wbe.travel. Brian Harte - Head of Customer Engagement and E-Marketing. Jean-Paul Edwards - Chief Product Development Officer, EMEA. Carly Whiteford - Strategy Director at OMD EMEAImage Source: WTM London How to Book the Tickets: To book tickets for WTM London 2024 visit this link: BOOK YOUR TICKETS Tickets are free to book until October 7, 2024 . After this date, tickets will cost £49 + VAT. And keep in mind that tickets will not be available onsite. Fill the required registration details and book your tickets online. Frequently Asked Questions about WTM London 2024 : When and where is WTM London 2024? WTM London 2024 will be held from November 5 to 7 at ExCeL London. What will be the main themes of WTM London 2024? The main themes of WTM London 2024 include Technology, Diversity, Equality & Inclusion, Sustainability, Marketing, and Education. Who are expected to be some notable speakers at the event? Notable speakers include Darren Edwards, David Adamczyk, Manuel Hilty, George Dumitru, Brian Harte, Jean-Paul Edwards, and Carly Whiteford. How can I register for WTM London 2024? You can register for WTM London 2024 on the official WTM London website. What types of businesses will exhibit at WTM London 2024? Exhibitors include travel agencies, hotels, tourist boards, technology companies, and destination management companies. Is there something special for this 2024's event? 2024 features the ITT Future You Summit (especially for students) the Ministers' Summit, where government ministers engage in discussions on policies and strategies in tourism and increased stage sizes for more engaging sessions. Is there a networking event at WTM London 2024? Yes, there is a dedicated networking party for informal networking among industry professionals. How many exhibitors are expected? Around 5000 exhibitors are expected to participate. How many attendees are expected? Approximately 51,500 attendees are anticipated. What are the main topics that will be covered in the conference sessions? Topics include sustainability, technology, geo-economics, emerging markets & consumer trends, marketing, diversity & inclusion, and travel experiences. Is there an opportunity for students to participate? Yes, the ITT Future You Summit is designed to help students connect with potential employers in the travel industry. Also Read: ILTM Asia Pacific 2024
Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people. Today, we have over twenty million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings. From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives. Purpose of the Role To lead the Client Services team in Yoti, establishing the process and structures required to ensure Yoti Customers receive a high-quality service during their technical and non-technical interactions and maintaining strong relationships. This role is responsible for strategic oversight and operations and is accountable for maintaining a seamless, positive client experience. Role Dimensions Reporting to the Chief Sales Officer; managing a team of 5-20 staff across Client, Customer Success and Integrations in the UK, US and India. This is a 1 year maternity leave cover, upon completion, there might be a possibility of it becoming a permanent role. Principal Responsibilities (main aspects of the role) Build a new department and establish OKR's and key processes that will ensure the efficient allocation of the team's time, skills, and resources. This will be a senior role in the Sales/GTM function. The individual will be responsible for managing senior stakeholders internally and externally and driving significant change in the organisation. Set a global vision and strategic plans for the function, focusing on driving product adoption, leading a culture of positive customer experience, driving growth by encouraging full facility utilisation, and setting retention improvements. Structure and lead all pre-sales, project, technical, and post-sales success activities with our client base. Act as the primary point of contact for high-profile clients, addressing concerns and resolving issues. Create scalable processes for managing all our Enterprise Client projects. Create an engaging and compelling team and culture that enables high levels of customer satisfaction. Provide management and mentorship to team members, complete performance reviews, provide regular feedback and guidance, address performance concerns in a timely fashion, and support career growth. This individual will be responsible for building on the strong Client Services foundations within Yoti and assembling a dynamic and scalable team that is capable of ensuring we deliver the right solutions and services for our clients in a repeatable, measured format. Drive and manage the team to help and train customers to get the most out of the Yoti product suite and improve the customer journey. To lead the development of any supporting content and materials internally and externally. To encourage customer feedback through direct questioning and/or customer surveys and report on this to PMT & CMT Provide in-depth analysis and develop a suite of reports to be delivered to PMT & CMT that track operational practices, individual and team performance and give an overview of the teams' KPIs and targets. Be a point of escalation for any issues or questions and work closely with product teams to fix issues raised by customers promptly. Knowledge, Skills, Qualifications and Experience 10 Years+ of SaaS Solutions and delivery experience Have managed multi-disciplinary teams in a service, support and/or delivery role A detail orientated process driven individual who is capable of creating repeatable scalable teams 5+ years of people management and recruitment experience Working as part of a high performing team you will be an effective communicator who can quickly comprehend complex technical issues and translate them into simple solutions Excellent understanding of technology and live service operations. Self starter - ability to perform without supervision. Commercially-minded - able to take decisions based on business needs, and aware of when such decisions must be escalated. Interview Process Stage 1 - Talent acquisition team member (30 minutes) Stage 2 - Call with Chief Sales Officer / Director of Client Services (45 minutes) Stage 3 - In person/Virtual interview with a panel (90 minutes) Stage 4 - In person interview with Chief Sales Officer and Chief Financial/Operating Officer (60 minutes) What's in it for you? Flexible working Performance based discretionary annual bonus Share Options Internal Share Market Private Medical Insurance Life Insurance Pension Cycle to work scheme Electric Car Scheme 25 days holiday (plus bank holidays) 5 fully paid days of Selfie Time - for your own personal development, volunteering, charity events, etc Team and company activities, Social clubs. Continuous learning opportunities (Annual Training budgets, conferences etc) This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We're looking for people who can adapt to a fast-paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems AI Usage during the recruitment process Please read our AI Usage in Recruitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process. We believe in equal opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences. We are proud to be a Disability Confident employer and we're committed to making our recruitment process as inclusive and accessible as possible. If you have a disability or long-term condition and need any adjustments or support during the application or interview process, please let us know - we'll do everything we can to support you and to enable you to bring your best self to our hiring process. Pre-employment checks If your application is successful please be aware that as part of our pre-employment checks: We will check your details against fraud prevention databases. We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy) If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud. Please contact to get information on which fraud prevention databases we use. Talent Pool If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e-mail or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice.
Feb 06, 2026
Full time
Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people. Today, we have over twenty million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings. From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives. Purpose of the Role To lead the Client Services team in Yoti, establishing the process and structures required to ensure Yoti Customers receive a high-quality service during their technical and non-technical interactions and maintaining strong relationships. This role is responsible for strategic oversight and operations and is accountable for maintaining a seamless, positive client experience. Role Dimensions Reporting to the Chief Sales Officer; managing a team of 5-20 staff across Client, Customer Success and Integrations in the UK, US and India. This is a 1 year maternity leave cover, upon completion, there might be a possibility of it becoming a permanent role. Principal Responsibilities (main aspects of the role) Build a new department and establish OKR's and key processes that will ensure the efficient allocation of the team's time, skills, and resources. This will be a senior role in the Sales/GTM function. The individual will be responsible for managing senior stakeholders internally and externally and driving significant change in the organisation. Set a global vision and strategic plans for the function, focusing on driving product adoption, leading a culture of positive customer experience, driving growth by encouraging full facility utilisation, and setting retention improvements. Structure and lead all pre-sales, project, technical, and post-sales success activities with our client base. Act as the primary point of contact for high-profile clients, addressing concerns and resolving issues. Create scalable processes for managing all our Enterprise Client projects. Create an engaging and compelling team and culture that enables high levels of customer satisfaction. Provide management and mentorship to team members, complete performance reviews, provide regular feedback and guidance, address performance concerns in a timely fashion, and support career growth. This individual will be responsible for building on the strong Client Services foundations within Yoti and assembling a dynamic and scalable team that is capable of ensuring we deliver the right solutions and services for our clients in a repeatable, measured format. Drive and manage the team to help and train customers to get the most out of the Yoti product suite and improve the customer journey. To lead the development of any supporting content and materials internally and externally. To encourage customer feedback through direct questioning and/or customer surveys and report on this to PMT & CMT Provide in-depth analysis and develop a suite of reports to be delivered to PMT & CMT that track operational practices, individual and team performance and give an overview of the teams' KPIs and targets. Be a point of escalation for any issues or questions and work closely with product teams to fix issues raised by customers promptly. Knowledge, Skills, Qualifications and Experience 10 Years+ of SaaS Solutions and delivery experience Have managed multi-disciplinary teams in a service, support and/or delivery role A detail orientated process driven individual who is capable of creating repeatable scalable teams 5+ years of people management and recruitment experience Working as part of a high performing team you will be an effective communicator who can quickly comprehend complex technical issues and translate them into simple solutions Excellent understanding of technology and live service operations. Self starter - ability to perform without supervision. Commercially-minded - able to take decisions based on business needs, and aware of when such decisions must be escalated. Interview Process Stage 1 - Talent acquisition team member (30 minutes) Stage 2 - Call with Chief Sales Officer / Director of Client Services (45 minutes) Stage 3 - In person/Virtual interview with a panel (90 minutes) Stage 4 - In person interview with Chief Sales Officer and Chief Financial/Operating Officer (60 minutes) What's in it for you? Flexible working Performance based discretionary annual bonus Share Options Internal Share Market Private Medical Insurance Life Insurance Pension Cycle to work scheme Electric Car Scheme 25 days holiday (plus bank holidays) 5 fully paid days of Selfie Time - for your own personal development, volunteering, charity events, etc Team and company activities, Social clubs. Continuous learning opportunities (Annual Training budgets, conferences etc) This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We're looking for people who can adapt to a fast-paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems AI Usage during the recruitment process Please read our AI Usage in Recruitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process. We believe in equal opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences. We are proud to be a Disability Confident employer and we're committed to making our recruitment process as inclusive and accessible as possible. If you have a disability or long-term condition and need any adjustments or support during the application or interview process, please let us know - we'll do everything we can to support you and to enable you to bring your best self to our hiring process. Pre-employment checks If your application is successful please be aware that as part of our pre-employment checks: We will check your details against fraud prevention databases. We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy) If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud. Please contact to get information on which fraud prevention databases we use. Talent Pool If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e-mail or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice.
Chief Income and Marketing Officer As the Chief Income and Marketing Officer (CIMO) at the National Deaf Children's Society, you will play a vital role in shaping the Charity's future success, partnering closely with fellow C-Suite colleagues to oversee income generation, diversification of fundraising, external communication and marketing. Salary: c.£100,000 - £115,000 per annum for a home worker contract or £105,000 - £120,000 per annum for a hybrid contract on a full-time, permanent basis Applications close at 9 a.m. Monday 2nd March Who we are We're the National Deaf Children's Society, the charity for deaf children with any level of hearing loss. We're here for deaf children and everyone who cares about them. We empower families to connect and drive change in their communities, and we campaign to make sure deaf children get the support they need. We lead the way, sharing insight and knowledge in the UK and internationally, and we are here to make sure deaf children grow up in a world that understands deafness. We want to make sure that services for deaf children meet their needs, creating a world where anything is possible for deaf children. About the role As the Chief Income and Marketing Officer (CIMO) and key member of the C-suite at the National Deaf Children's Society, you will play a vital role in shaping the Charity's future success. You'll inspire confidence in our strategic direction and ensure a lasting impact on deaf children and their families. The CIMO will partner closely with fellow C-Suite colleagues and oversee income generation, diversification of fundraising, external communications and marketing. Who we are looking for We seek someone with a knowledge of the full portfolio of income streams and detailed knowledge of Charity Commission requirements. You will bring a solid understanding of marcomms, including experience in dealing with the media in times of crisis. Skills in developing digital strategies to maximise digital channels, as well as delivering new products, would be highly beneficial. You will apply your expertise to explore new commercial opportunities for income generation and scale new ideas, with a proven track record as an astute decision-maker. As an inspirational enterprise leader, you will model behaviours across the charity and cultivate networks and partnerships through outstanding relationship management. Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 2nd March
Feb 05, 2026
Full time
Chief Income and Marketing Officer As the Chief Income and Marketing Officer (CIMO) at the National Deaf Children's Society, you will play a vital role in shaping the Charity's future success, partnering closely with fellow C-Suite colleagues to oversee income generation, diversification of fundraising, external communication and marketing. Salary: c.£100,000 - £115,000 per annum for a home worker contract or £105,000 - £120,000 per annum for a hybrid contract on a full-time, permanent basis Applications close at 9 a.m. Monday 2nd March Who we are We're the National Deaf Children's Society, the charity for deaf children with any level of hearing loss. We're here for deaf children and everyone who cares about them. We empower families to connect and drive change in their communities, and we campaign to make sure deaf children get the support they need. We lead the way, sharing insight and knowledge in the UK and internationally, and we are here to make sure deaf children grow up in a world that understands deafness. We want to make sure that services for deaf children meet their needs, creating a world where anything is possible for deaf children. About the role As the Chief Income and Marketing Officer (CIMO) and key member of the C-suite at the National Deaf Children's Society, you will play a vital role in shaping the Charity's future success. You'll inspire confidence in our strategic direction and ensure a lasting impact on deaf children and their families. The CIMO will partner closely with fellow C-Suite colleagues and oversee income generation, diversification of fundraising, external communications and marketing. Who we are looking for We seek someone with a knowledge of the full portfolio of income streams and detailed knowledge of Charity Commission requirements. You will bring a solid understanding of marcomms, including experience in dealing with the media in times of crisis. Skills in developing digital strategies to maximise digital channels, as well as delivering new products, would be highly beneficial. You will apply your expertise to explore new commercial opportunities for income generation and scale new ideas, with a proven track record as an astute decision-maker. As an inspirational enterprise leader, you will model behaviours across the charity and cultivate networks and partnerships through outstanding relationship management. Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 2nd March
About the role We're looking for a collaborative, hands on leader to partner with our Chief Operating Officer in scaling Syntasso's Customer Success organisation. This is a foundational role where you'll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer success framework. In this role, you will Facilitate distributed collaboration by running remote workshops, retrospectives, and technical sessions that keep teams aligned and focused on outcomes. Lead and facilitate Proof of Value (PoV) engagements, guiding teams through structured discovery, learning, and decision making while modelling Agile and XP practices that improve how platforms are designed and delivered. Guide customers through their Kratix journey, helping them build better, faster, safer platforms using modern Lean and Agile approaches. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models informed by Lean systems of work such as Kanban and the Toyota Production System. Bridge Sales, Product and Support, ensuring customer insights and feedback continuously shape both our product and our culture. About You Skilled in facilitating remote and in person sessions from discovery workshops and retrospectives to complex technical or product decisions. Comfortable leading client engagements, guiding delivery teams, and mentoring engineers or product managers. Experienced in Agile and Lean environments, with hands on familiarity with XP, Kanban, and Toyota Production principles. Strong at defining and prioritising product features, balancing business value, user needs, and technical context. A confident communicator and coach, able to teach others and nurture high performing, collaborative teams. Deep understanding of Lean Startup principles and how to apply validated learning in delivery teams. What It's Like to Work at Syntasso Working at Syntasso means joining a close knitted, highly collaborative team that loves to learn together. We value curiosity, openness, and craftsmanship - and we give each other the space to explore new ideas while always keeping our users in mind. You'll find us pairing on problems, running regular learning sessions, and sharing ideas that often spark new improvements for Kratix or contributions back to the open source ecosystem we care about so deeply. You'll also be learning from experienced leaders who've built and scaled successful platform engineering businesses before. Our leadership team - including the founders of Kratix, and former senior leaders from organisations such as VMware and Pivotal - are deeply involved in day to day engineering and community work. They're hands on mentors who believe in empowering every team member to make an impact. We're also human. We look out for one another, we respect each other's time, and we believe balance and wellbeing are part of doing great work. Our 35 hour week and hybrid model mean you can collaborate closely while still having space for deep focus and life outside of work. Interview Process We know interviews can feel daunting, so we've designed a process that's thoughtful, inclusive, and transparent - giving you space to show your strengths and learn more about us along the way. Introduction conversation: You'll start with an informal chat with a Co Founder and VP of Engineering, Chris. This is a chance for us to learn more about your background, approach to customer success, and what draws you to Syntasso. Experience deep dive: Next, you'll meet our COO, Paula, for a deeper discussion about your experience building or scaling customer facing functions. We'll talk about how you've approached customer outcomes, stakeholder management, and cross functional collaboration. Practical session: You'll then take part in a short, realistic exercise focused on running a Proof of Value or designing a simple customer success framework. We're interested in your thinking and approach, not a polished presentation. Final conversation: You'll wrap up with one of our founders for a values and culture discussion. This is as much about shared purpose and alignment as it is about experience. Our aim is to make every stage respectful, engaging, and meaningful - ensuring you leave each conversation with a clear sense of who we are, how we work, and the impact you could have here.
Feb 04, 2026
Full time
About the role We're looking for a collaborative, hands on leader to partner with our Chief Operating Officer in scaling Syntasso's Customer Success organisation. This is a foundational role where you'll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer success framework. In this role, you will Facilitate distributed collaboration by running remote workshops, retrospectives, and technical sessions that keep teams aligned and focused on outcomes. Lead and facilitate Proof of Value (PoV) engagements, guiding teams through structured discovery, learning, and decision making while modelling Agile and XP practices that improve how platforms are designed and delivered. Guide customers through their Kratix journey, helping them build better, faster, safer platforms using modern Lean and Agile approaches. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models informed by Lean systems of work such as Kanban and the Toyota Production System. Bridge Sales, Product and Support, ensuring customer insights and feedback continuously shape both our product and our culture. About You Skilled in facilitating remote and in person sessions from discovery workshops and retrospectives to complex technical or product decisions. Comfortable leading client engagements, guiding delivery teams, and mentoring engineers or product managers. Experienced in Agile and Lean environments, with hands on familiarity with XP, Kanban, and Toyota Production principles. Strong at defining and prioritising product features, balancing business value, user needs, and technical context. A confident communicator and coach, able to teach others and nurture high performing, collaborative teams. Deep understanding of Lean Startup principles and how to apply validated learning in delivery teams. What It's Like to Work at Syntasso Working at Syntasso means joining a close knitted, highly collaborative team that loves to learn together. We value curiosity, openness, and craftsmanship - and we give each other the space to explore new ideas while always keeping our users in mind. You'll find us pairing on problems, running regular learning sessions, and sharing ideas that often spark new improvements for Kratix or contributions back to the open source ecosystem we care about so deeply. You'll also be learning from experienced leaders who've built and scaled successful platform engineering businesses before. Our leadership team - including the founders of Kratix, and former senior leaders from organisations such as VMware and Pivotal - are deeply involved in day to day engineering and community work. They're hands on mentors who believe in empowering every team member to make an impact. We're also human. We look out for one another, we respect each other's time, and we believe balance and wellbeing are part of doing great work. Our 35 hour week and hybrid model mean you can collaborate closely while still having space for deep focus and life outside of work. Interview Process We know interviews can feel daunting, so we've designed a process that's thoughtful, inclusive, and transparent - giving you space to show your strengths and learn more about us along the way. Introduction conversation: You'll start with an informal chat with a Co Founder and VP of Engineering, Chris. This is a chance for us to learn more about your background, approach to customer success, and what draws you to Syntasso. Experience deep dive: Next, you'll meet our COO, Paula, for a deeper discussion about your experience building or scaling customer facing functions. We'll talk about how you've approached customer outcomes, stakeholder management, and cross functional collaboration. Practical session: You'll then take part in a short, realistic exercise focused on running a Proof of Value or designing a simple customer success framework. We're interested in your thinking and approach, not a polished presentation. Final conversation: You'll wrap up with one of our founders for a values and culture discussion. This is as much about shared purpose and alignment as it is about experience. Our aim is to make every stage respectful, engaging, and meaningful - ensuring you leave each conversation with a clear sense of who we are, how we work, and the impact you could have here.
British Pregnancy Advisory Service
Warwick, Warwickshire
BPAS is an independent healthcare charity and the UK's leading provider of abortion advice and treatment, supporting over 100,000 women each year through a national network of clinics and digital services. Following a period of significant challenge, BPAS now has a clear strategy and renewed vision, including the delivery of a new model of care that places women, patients and staff at the heart of everything we do. BPAS' vision is for a society in which women are trusted to make their own reproductive choices, with access to the information and services needed to exercise those choices. The Chief Nurse & Midwifery Officer is an integral member of the Executive Leadership Team, sharing collective responsibility at executive level for the key issues facing BPAS. Reporting to the Chief Executive, the Chief Nurse & Midwifery Officer will provide strategic and professional leadership across nursing, midwifery, pharmacy and multidisciplinary clinical services. You will play a central role in shaping clinical strategy, strengthening governance and quality, and leading the delivery of safe, effective and compassionate care at scale. As a core member of the Executive Leadership Team, you will: Lead and develop high-performing clinical teams across BPAS' national services Provide executive leadership for clinical governance, quality, patient safety and workforce strategy Shape and deliver innovative models of care, including digital pathways Act as the senior professional voice for nursing, midwifery and clinical practice at Board level Build strong relationships with regulators, commissioners, professional bodies and partner organisations We are looking for a values-driven, credible and resilient executive leader with full NMC registration and significant senior leadership experience within complex healthcare environments. You will bring board-level experience, a strong track record of leading multidisciplinary teams through change, and the ability to balance clinical excellence with operational and financial accountability. Above all, you will be deeply committed to BPAS' charitable purpose and to a woman's right to choose, leading with compassion, integrity and clarity during a time of transformation and opportunity. Further information of the role requirements is outlined within the candidate briefing pack which is available to download from our website . If you require a confidential conversation, please reach out to the recruitment team - Indicative Timetable: Closing date for applications: 9am - Friday 20th February 2026 Preliminary Interviews : WC 2nd March 2026 Final Interviews: WC 9th March 2026 Please apply directly through our website via the button below. All applications should be sent to and must quote reference CNMO and include the below: A Curriculum Vitae (CV) with education and professional qualifications and full employment history. Please include daytime and evening telephone contact numbers and e-mail addresses. A supporting statement that should outline your motivation for applying, what you believe you can bring to the role, and how your skills and experience align with the role description and candidate profile. Responses to the applications questions within the candidate pack.
Feb 04, 2026
Full time
BPAS is an independent healthcare charity and the UK's leading provider of abortion advice and treatment, supporting over 100,000 women each year through a national network of clinics and digital services. Following a period of significant challenge, BPAS now has a clear strategy and renewed vision, including the delivery of a new model of care that places women, patients and staff at the heart of everything we do. BPAS' vision is for a society in which women are trusted to make their own reproductive choices, with access to the information and services needed to exercise those choices. The Chief Nurse & Midwifery Officer is an integral member of the Executive Leadership Team, sharing collective responsibility at executive level for the key issues facing BPAS. Reporting to the Chief Executive, the Chief Nurse & Midwifery Officer will provide strategic and professional leadership across nursing, midwifery, pharmacy and multidisciplinary clinical services. You will play a central role in shaping clinical strategy, strengthening governance and quality, and leading the delivery of safe, effective and compassionate care at scale. As a core member of the Executive Leadership Team, you will: Lead and develop high-performing clinical teams across BPAS' national services Provide executive leadership for clinical governance, quality, patient safety and workforce strategy Shape and deliver innovative models of care, including digital pathways Act as the senior professional voice for nursing, midwifery and clinical practice at Board level Build strong relationships with regulators, commissioners, professional bodies and partner organisations We are looking for a values-driven, credible and resilient executive leader with full NMC registration and significant senior leadership experience within complex healthcare environments. You will bring board-level experience, a strong track record of leading multidisciplinary teams through change, and the ability to balance clinical excellence with operational and financial accountability. Above all, you will be deeply committed to BPAS' charitable purpose and to a woman's right to choose, leading with compassion, integrity and clarity during a time of transformation and opportunity. Further information of the role requirements is outlined within the candidate briefing pack which is available to download from our website . If you require a confidential conversation, please reach out to the recruitment team - Indicative Timetable: Closing date for applications: 9am - Friday 20th February 2026 Preliminary Interviews : WC 2nd March 2026 Final Interviews: WC 9th March 2026 Please apply directly through our website via the button below. All applications should be sent to and must quote reference CNMO and include the below: A Curriculum Vitae (CV) with education and professional qualifications and full employment history. Please include daytime and evening telephone contact numbers and e-mail addresses. A supporting statement that should outline your motivation for applying, what you believe you can bring to the role, and how your skills and experience align with the role description and candidate profile. Responses to the applications questions within the candidate pack.