Overview At Engine by Starling, was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 27, 2026
Full time
Overview At Engine by Starling, was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you'll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we're looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you'll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we're looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Location: Greater Manchester area/hybrid Reports to: Chief Financial Officer Benefits package: competitive base salary plus car/allowance and annual bonus Business Type: Private Equity-Backed, Multi-Site Buy & Build Platform Capital Structure: Leveraged (Senior Debt + Potential Mezzanine/Unitranche)The Vella Group is seeking a highly capable FP&A Manager to play a pivotal role at a transformative point in the company's journey. Reporting directly to the CFO, this newly created position sits at the heart of a PE-backed organisationthat has recently secured significant investment and is entering an accelerated phase of growth through strategic acquisition and continued organic expansion. As a key member of the finance leadership team, the FP&A Manager will help shape the group's financial future-bringing rigour to planning and reporting, providing insightful analysis to drive decision-making, and partnering closely with senior stakeholders as the business scales at pace. 1. Role Summary The FP&A Manager will play a critical role in supporting a high growth, private equity backed buy and build platform. The business is scaling rapidly through acquisitions and organic expansion, and the role requires a commercially minded finance professional who can operate effectively in a leveraged environment, deliver robust financial analysis, strengthen reporting disciplines, and support value creation initiatives.This position will act as a key business partner to the CFO, senior leadership team, and PE investors, providing insight, challenge, and decision support across the group. 2. Key Responsibilities Financial Planning & Forecasting Lead the annual budget cycle, quarterly reforecasts, and long-range plan modelling. Build and maintain integrated financial models incorporating multi-site P&Ls, acquisitions, pipeline scenarios, and leverage/covenant metrics. Model acquisition cases, synergy opportunities, and post-integration performance trajectories. Performance Reporting & Insight Deliver monthly FP&A packs, including variance analysis, operational KPIs, trend insights, and actionable commentary. Consolidate multi-site performance to provide group level visibility and benchmarking. Develop dashboards/support cadence for real time performance monitoring (e.g., labour productivity, unit economics, site maturity curves). Private Equity & Lender Reporting Prepare board and investor materials including trading performance, covenant headroom, cash flow trends, and value creation metrics. Support monthly and quarterly lender reporting requirements. Monitor liquidity, headroom, and leverage ratios; highlight risks early and support mitigation strategies. Acquisition Support & Integration Build financial models for new acquisitions, including quality of earnings adjustments, normalised EBITDA, working capital needs, and integration impact. Provide finance workstreams support during due diligence (commercial, financial, and operational). Track integration KPIs and synergy realisation across acquired businesses. Commercial Finance & Decision Support Partner with operations leaders across the multi-site network to improve profitability and performance. Evaluate ROI for capex, new site openings, and strategic initiatives. Conduct pricing, margin, and cost-to-serve analysis to support commercial decisions. Systems, Controls & Process Improvement Strengthen FP&A processes, data governance, and reporting infrastructure as the business scales. Work closely with BI/IT teams to enhance data accuracy and automate reporting. Implement discipline and structure typical of PE-backed environments, aiming for best-in-class reporting. 3. Skills & Experience Required Qualified accountant (ACA/ACCA/CIMA) or equivalent, with 2-5+ years in FP&A, corporate finance, transaction services, or PE-backed business finance. Experience in multi-site, operationally intensive businesses strongly preferred. Strong financial modelling capability - able to build and maintain robust, flexible Excel models from scratch. Exposure to leveraged environments, lender reporting, or covenant monitoring desirable. Experience supporting M&A or integration activities highly beneficial. Excellent communication skills, able to translate financial data into clear insight for senior leaders and investors. Strong commercial awareness and ability to challenge assumptions constructively. Comfortable operating in fast paced, high growth, ambiguous environments. 4. Personal Characteristics Highly analytical, detail oriented, and intellectually curious. Pragmatic, proactive, and solutions oriented. High level of ownership and accountability. Comfortable engaging with both finance and non-finance stakeholders. Thrives in PE-backed cultures: fast pace, high expectations, data driven decision making. 5. Package Competitive base salary + performance-related bonus. Potential participation in LTIP/management incentive plan (subject to level). Standard benefits + opportunities for growth as the group scales. 237
Mar 27, 2026
Full time
Location: Greater Manchester area/hybrid Reports to: Chief Financial Officer Benefits package: competitive base salary plus car/allowance and annual bonus Business Type: Private Equity-Backed, Multi-Site Buy & Build Platform Capital Structure: Leveraged (Senior Debt + Potential Mezzanine/Unitranche)The Vella Group is seeking a highly capable FP&A Manager to play a pivotal role at a transformative point in the company's journey. Reporting directly to the CFO, this newly created position sits at the heart of a PE-backed organisationthat has recently secured significant investment and is entering an accelerated phase of growth through strategic acquisition and continued organic expansion. As a key member of the finance leadership team, the FP&A Manager will help shape the group's financial future-bringing rigour to planning and reporting, providing insightful analysis to drive decision-making, and partnering closely with senior stakeholders as the business scales at pace. 1. Role Summary The FP&A Manager will play a critical role in supporting a high growth, private equity backed buy and build platform. The business is scaling rapidly through acquisitions and organic expansion, and the role requires a commercially minded finance professional who can operate effectively in a leveraged environment, deliver robust financial analysis, strengthen reporting disciplines, and support value creation initiatives.This position will act as a key business partner to the CFO, senior leadership team, and PE investors, providing insight, challenge, and decision support across the group. 2. Key Responsibilities Financial Planning & Forecasting Lead the annual budget cycle, quarterly reforecasts, and long-range plan modelling. Build and maintain integrated financial models incorporating multi-site P&Ls, acquisitions, pipeline scenarios, and leverage/covenant metrics. Model acquisition cases, synergy opportunities, and post-integration performance trajectories. Performance Reporting & Insight Deliver monthly FP&A packs, including variance analysis, operational KPIs, trend insights, and actionable commentary. Consolidate multi-site performance to provide group level visibility and benchmarking. Develop dashboards/support cadence for real time performance monitoring (e.g., labour productivity, unit economics, site maturity curves). Private Equity & Lender Reporting Prepare board and investor materials including trading performance, covenant headroom, cash flow trends, and value creation metrics. Support monthly and quarterly lender reporting requirements. Monitor liquidity, headroom, and leverage ratios; highlight risks early and support mitigation strategies. Acquisition Support & Integration Build financial models for new acquisitions, including quality of earnings adjustments, normalised EBITDA, working capital needs, and integration impact. Provide finance workstreams support during due diligence (commercial, financial, and operational). Track integration KPIs and synergy realisation across acquired businesses. Commercial Finance & Decision Support Partner with operations leaders across the multi-site network to improve profitability and performance. Evaluate ROI for capex, new site openings, and strategic initiatives. Conduct pricing, margin, and cost-to-serve analysis to support commercial decisions. Systems, Controls & Process Improvement Strengthen FP&A processes, data governance, and reporting infrastructure as the business scales. Work closely with BI/IT teams to enhance data accuracy and automate reporting. Implement discipline and structure typical of PE-backed environments, aiming for best-in-class reporting. 3. Skills & Experience Required Qualified accountant (ACA/ACCA/CIMA) or equivalent, with 2-5+ years in FP&A, corporate finance, transaction services, or PE-backed business finance. Experience in multi-site, operationally intensive businesses strongly preferred. Strong financial modelling capability - able to build and maintain robust, flexible Excel models from scratch. Exposure to leveraged environments, lender reporting, or covenant monitoring desirable. Experience supporting M&A or integration activities highly beneficial. Excellent communication skills, able to translate financial data into clear insight for senior leaders and investors. Strong commercial awareness and ability to challenge assumptions constructively. Comfortable operating in fast paced, high growth, ambiguous environments. 4. Personal Characteristics Highly analytical, detail oriented, and intellectually curious. Pragmatic, proactive, and solutions oriented. High level of ownership and accountability. Comfortable engaging with both finance and non-finance stakeholders. Thrives in PE-backed cultures: fast pace, high expectations, data driven decision making. 5. Package Competitive base salary + performance-related bonus. Potential participation in LTIP/management incentive plan (subject to level). Standard benefits + opportunities for growth as the group scales. 237
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We are seeking a commercially minded Senior HR Business Partner to join a globally recognised luxury consumer goods brand at their head office near Reading. Reporting to the Chief People Officer, you will play a pivotal role in shaping and delivering global HR strategy, driving organisational effectiveness, leadership capability, and a high-performance culture across international locations. This is a hands-on, high-impact role suited to someone who thrives in a fast-paced environment, is comfortable influencing at a senior level, and is passionate about delivering measurable business results through people. Alongside a competitive salary of up to £75k you will benefit from: A generous holiday allowance of 28 days holiday plus bank holidays Private healthcare Pension Life assurance Free lunch provided on-site Hybrid working (3 days in the office) Employee discounts on products Excellent opportunities for career progression and professional development A friendly, supportive team with a good social culture This is a generalist Senior HR Business Partnering role with the following responsibilities; Partner with senior leaders, providing pragmatic, commercially focused HR guidance Build strong relationships with key stakeholders and become a trusted advisor, constructively challenging and influencing decisions where appropriate Lead key HR processes including performance management, talent reviews and succession planning Drive a high-performance culture through clear frameworks and accountability Lead organisational design and restructuring initiatives Manage a range of employee relations cases, ensuring risk is managed and outcomes are commercially sound Coach line managers to effectively manage performance, conduct and absence issues Partner with leaders on hiring plans and organisational structure Support recruitment of critical roles Collaborate with the wider HR team to enhance onboarding and retention Lead delivery of employee engagement initiatives, ensuring measurable impact Support the development of leadership capability through coaching and targeted interventions Design and deliver training to strengthen management capability Use people data and insights to inform decision-making and influence business strategy Provide clear, data-driven HR reporting to the senior leadership team We are looking for a confident Senior HR Business Partner with proven experience working in a fast-paced environment and strong commercial acumen. For more information please apply now!
Mar 27, 2026
Full time
We are seeking a commercially minded Senior HR Business Partner to join a globally recognised luxury consumer goods brand at their head office near Reading. Reporting to the Chief People Officer, you will play a pivotal role in shaping and delivering global HR strategy, driving organisational effectiveness, leadership capability, and a high-performance culture across international locations. This is a hands-on, high-impact role suited to someone who thrives in a fast-paced environment, is comfortable influencing at a senior level, and is passionate about delivering measurable business results through people. Alongside a competitive salary of up to £75k you will benefit from: A generous holiday allowance of 28 days holiday plus bank holidays Private healthcare Pension Life assurance Free lunch provided on-site Hybrid working (3 days in the office) Employee discounts on products Excellent opportunities for career progression and professional development A friendly, supportive team with a good social culture This is a generalist Senior HR Business Partnering role with the following responsibilities; Partner with senior leaders, providing pragmatic, commercially focused HR guidance Build strong relationships with key stakeholders and become a trusted advisor, constructively challenging and influencing decisions where appropriate Lead key HR processes including performance management, talent reviews and succession planning Drive a high-performance culture through clear frameworks and accountability Lead organisational design and restructuring initiatives Manage a range of employee relations cases, ensuring risk is managed and outcomes are commercially sound Coach line managers to effectively manage performance, conduct and absence issues Partner with leaders on hiring plans and organisational structure Support recruitment of critical roles Collaborate with the wider HR team to enhance onboarding and retention Lead delivery of employee engagement initiatives, ensuring measurable impact Support the development of leadership capability through coaching and targeted interventions Design and deliver training to strengthen management capability Use people data and insights to inform decision-making and influence business strategy Provide clear, data-driven HR reporting to the senior leadership team We are looking for a confident Senior HR Business Partner with proven experience working in a fast-paced environment and strong commercial acumen. For more information please apply now!
I'm recruiting for a national wealth management firm, who are looking for a Desk Based Advice Manager to join their team in Bristol.This role will see you being responsible for the telephone based team that provide desk based advice and support to private and corporate clients. Responsibilities: To lead and develop members of the team. Take responsibility for the achievement of sales and service standards To provide operational input and expertise into complex matters or projects as required Provide support to the Chief Commercial Officer, the Heads of Channel, other Senior Management, and the wider management team as required. Coach, develop and lead the individual members Perform One to Ones and annual reviews Check the work of team members and providing suitable feedback including call monitoring as appropriate. Provide both advice and guidance direct to members . Outbound telephone activity to existing and potential new clients For you to be a successful candidate: Level 4 Qualified Line Management experience of advisory teams Knowledge of the financial planning market including products and services. Working knowledge of FCA Rules, Guidance Notes and Commitments that apply to the job role. Experience in an IFA/Wealth Management environment. If you would like further information please apply and we will be in touch. If this is of interest and you feel you meet the specified criteria, please reach out in confidence to Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 27, 2026
Full time
I'm recruiting for a national wealth management firm, who are looking for a Desk Based Advice Manager to join their team in Bristol.This role will see you being responsible for the telephone based team that provide desk based advice and support to private and corporate clients. Responsibilities: To lead and develop members of the team. Take responsibility for the achievement of sales and service standards To provide operational input and expertise into complex matters or projects as required Provide support to the Chief Commercial Officer, the Heads of Channel, other Senior Management, and the wider management team as required. Coach, develop and lead the individual members Perform One to Ones and annual reviews Check the work of team members and providing suitable feedback including call monitoring as appropriate. Provide both advice and guidance direct to members . Outbound telephone activity to existing and potential new clients For you to be a successful candidate: Level 4 Qualified Line Management experience of advisory teams Knowledge of the financial planning market including products and services. Working knowledge of FCA Rules, Guidance Notes and Commitments that apply to the job role. Experience in an IFA/Wealth Management environment. If you would like further information please apply and we will be in touch. If this is of interest and you feel you meet the specified criteria, please reach out in confidence to Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Overview At Engine by Starling, was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 27, 2026
Full time
Overview At Engine by Starling, was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Chief Marketing Officer (CMO) . £140,000-£170,000 + Comprehensive Benefits Location: Birmingham We're partnering with an award-winning beauty and wellness brand to appoint a Chief Marketing Officer (CMO) as the business prepares for further scale and strategic investment and seeks a commercially focused, driven marketing leader. Proven experience at CMO / Marketing Director level within a subscription or D2C business is essential for this role. The role Reporting to the CEO, the CMO will own and deliver the full marketing and growth strategy, with a clear focus on scaling a subscription model. You'll lead across brand, digital, performance and CRM, driving customer acquisition, retention and lifetime value. Developing and executing a multi-channel marketing strategy across paid media, CRM, content and partnerships Own and execute a go-to-market and revenue strategy across all business lines. Scaling performance marketing (paid social, search, affiliates) with a strong focus on ROI and CAC optimisation Owning brand strategy, positioning and creative direction Using data, insights and testing to continuously optimise campaigns and customer journeys Managing budgets, forecasting and marketing performance metrics Building and leading a high-performing marketing team What we're looking for Proven experience at CMO / Marketing Director level within a subscription or D2C business Strong background in performance marketing, CRM and digital growth Experience in a product-led, customer-focused environment (beauty, wellness, or similar) Track record of scaling customer acquisition and improving retention metrics Highly commercial, data-driven, and comfortable owning budget and ROI Hands-on approach with the ability to operate strategically and tactically The role is ideal for a driven CMO who thrives on autonomy and wants real ownership in a fast-paced, high-growth environment. You'll join a dynamic, empowering culture where you're trusted to take full control of your work, make an impact, and accelerate your caree r.
Mar 27, 2026
Full time
Chief Marketing Officer (CMO) . £140,000-£170,000 + Comprehensive Benefits Location: Birmingham We're partnering with an award-winning beauty and wellness brand to appoint a Chief Marketing Officer (CMO) as the business prepares for further scale and strategic investment and seeks a commercially focused, driven marketing leader. Proven experience at CMO / Marketing Director level within a subscription or D2C business is essential for this role. The role Reporting to the CEO, the CMO will own and deliver the full marketing and growth strategy, with a clear focus on scaling a subscription model. You'll lead across brand, digital, performance and CRM, driving customer acquisition, retention and lifetime value. Developing and executing a multi-channel marketing strategy across paid media, CRM, content and partnerships Own and execute a go-to-market and revenue strategy across all business lines. Scaling performance marketing (paid social, search, affiliates) with a strong focus on ROI and CAC optimisation Owning brand strategy, positioning and creative direction Using data, insights and testing to continuously optimise campaigns and customer journeys Managing budgets, forecasting and marketing performance metrics Building and leading a high-performing marketing team What we're looking for Proven experience at CMO / Marketing Director level within a subscription or D2C business Strong background in performance marketing, CRM and digital growth Experience in a product-led, customer-focused environment (beauty, wellness, or similar) Track record of scaling customer acquisition and improving retention metrics Highly commercial, data-driven, and comfortable owning budget and ROI Hands-on approach with the ability to operate strategically and tactically The role is ideal for a driven CMO who thrives on autonomy and wants real ownership in a fast-paced, high-growth environment. You'll join a dynamic, empowering culture where you're trusted to take full control of your work, make an impact, and accelerate your caree r.
Cryer Baker Insurance Recruitment Ltd
Gateshead, Tyne And Wear
We are pleased to be working with one of the most progressive insurance networks operating in the UK today. They have created a new Risk Assistant role where you will based in their regional office in Newcastle/Gateshead. They would also consider candidates who would prefer working from home too, with onsite meetings when required. SUMMARY OF THE ROLE The Risk Assistant will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. JOB DESCRIPTION & RESPONSIBILITIES Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (AR's) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments Assist in issuing Risk/compliance communications to ARs Assist in Compliance policy reviews & related AR training Assist in management of Data Protection Breaches - documenting whether the Information Commissioner's Office notifications are required. Assist in developing Risk framework and related Management information Assist with Product Governance reviews including Fair Value documentation and Distributor requests from Insurers, Managing General Agents and Wholesale Brokers Assist in Risk and Compliance Projects as required REQUIRED SKILLS/PERSONAL ATTRIBUTES: At least 5 years' experience in Financial Services Compliance/Risk roles. Able to navigate FCA handbooks, review FCA communications, Ability to review/draft compliance policies/processes Able to work with senior stakeholders Skills Must be Microsoft Office literate, including Word, Excel and PowerPoint. Strong communicator Confident to be able to ask questions and raise queries with all stakeholders Dependent on experience, the basic salary is from £27K to £35K with excellent additional staff benefits.
Mar 27, 2026
Full time
We are pleased to be working with one of the most progressive insurance networks operating in the UK today. They have created a new Risk Assistant role where you will based in their regional office in Newcastle/Gateshead. They would also consider candidates who would prefer working from home too, with onsite meetings when required. SUMMARY OF THE ROLE The Risk Assistant will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. JOB DESCRIPTION & RESPONSIBILITIES Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (AR's) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments Assist in issuing Risk/compliance communications to ARs Assist in Compliance policy reviews & related AR training Assist in management of Data Protection Breaches - documenting whether the Information Commissioner's Office notifications are required. Assist in developing Risk framework and related Management information Assist with Product Governance reviews including Fair Value documentation and Distributor requests from Insurers, Managing General Agents and Wholesale Brokers Assist in Risk and Compliance Projects as required REQUIRED SKILLS/PERSONAL ATTRIBUTES: At least 5 years' experience in Financial Services Compliance/Risk roles. Able to navigate FCA handbooks, review FCA communications, Ability to review/draft compliance policies/processes Able to work with senior stakeholders Skills Must be Microsoft Office literate, including Word, Excel and PowerPoint. Strong communicator Confident to be able to ask questions and raise queries with all stakeholders Dependent on experience, the basic salary is from £27K to £35K with excellent additional staff benefits.
VP, Global Partnerships £80,000 - £95,000 + Uncapped Commission Central London Hybrid Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Our client has long been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As they embark on a new era of growth, they're seeking a dynamic and commercially driven VP of Global Partnerships to drive their continued growth for the next decade and beyond. The VP of Global Partnerships will play a crucial role in their expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to profitability and growth. Expand and optimize their digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Who We're Looking For: Travel Enthusiast: A passion for travel is essential! Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Ability to converse with global tourist boards Worldly sales person - Ideal! Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 27, 2026
Full time
VP, Global Partnerships £80,000 - £95,000 + Uncapped Commission Central London Hybrid Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Our client has long been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As they embark on a new era of growth, they're seeking a dynamic and commercially driven VP of Global Partnerships to drive their continued growth for the next decade and beyond. The VP of Global Partnerships will play a crucial role in their expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to profitability and growth. Expand and optimize their digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Who We're Looking For: Travel Enthusiast: A passion for travel is essential! Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Ability to converse with global tourist boards Worldly sales person - Ideal! Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Massenhove Recruitment Limited
Newcastle Upon Tyne, Tyne And Wear
Risk Assistant Job Market - Insurance Risk & Compliance Risk Assistant - About the role You will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. Risk Assistant - Key duties Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (AR's) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments Assist in issuing Risk/compliance communications to ARs Assist in Compliance policy reviews & related AR training Assist in management of Data Protection Breaches - documenting whether the Information Commissioner's Office notifications are required Assist in developing the Risk framework and related Management information Assist with Product Governance reviews including Fair Value documentation and Distributor requests from Insurers, Managing General Agents and Wholesale Brokers Assist in Risk and Compliance Projects as required Risk Assistant - Key requirements Ideally will hold relevant Financial Services qualifications or training Experience in Financial Services Compliance/Risk roles - able to navigate FCA handbooks, review FCA communications Ability to review/draft compliance policies/processes Must be Microsoft Office literate, including Word, Excel and PowerPoint. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Mar 27, 2026
Full time
Risk Assistant Job Market - Insurance Risk & Compliance Risk Assistant - About the role You will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. Risk Assistant - Key duties Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (AR's) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments Assist in issuing Risk/compliance communications to ARs Assist in Compliance policy reviews & related AR training Assist in management of Data Protection Breaches - documenting whether the Information Commissioner's Office notifications are required Assist in developing the Risk framework and related Management information Assist with Product Governance reviews including Fair Value documentation and Distributor requests from Insurers, Managing General Agents and Wholesale Brokers Assist in Risk and Compliance Projects as required Risk Assistant - Key requirements Ideally will hold relevant Financial Services qualifications or training Experience in Financial Services Compliance/Risk roles - able to navigate FCA handbooks, review FCA communications Ability to review/draft compliance policies/processes Must be Microsoft Office literate, including Word, Excel and PowerPoint. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months. The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October. We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential. The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role. Specifically, the role of the Events Manager involves: Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT's programme of events. Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors. Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards. Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors. Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints. Evaluating and reporting on events to committees including the Board of Trustees. Business and project management Devise and manage project plans, risk registers and budgets for events and associated areas of operations. Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers. Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. General Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK. Contribute to the development and implementation of the Strategy. Undertake training to ensure appropriate skills are acquired or developed. Provide occasional holiday and sickness cover for posts at the same or lower grade. Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post. If you would like to hear more about this opportunity, please apply for further details
Mar 27, 2026
Full time
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months. The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October. We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential. The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role. Specifically, the role of the Events Manager involves: Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT's programme of events. Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors. Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards. Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors. Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints. Evaluating and reporting on events to committees including the Board of Trustees. Business and project management Devise and manage project plans, risk registers and budgets for events and associated areas of operations. Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers. Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. General Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK. Contribute to the development and implementation of the Strategy. Undertake training to ensure appropriate skills are acquired or developed. Provide occasional holiday and sickness cover for posts at the same or lower grade. Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post. If you would like to hear more about this opportunity, please apply for further details
Risk Assistant (Insurance) Gateshead £27,500 - £35,000 + benefits You'll gain in-depth hands-on experience working directly with the Chief Risk Officer in a fast-growing insurance group. This is a rare chance to fast-track your expertise in risk and compliance, while working closely with senior decision-makers and building a real career path. The business is expanding quickly and you'll be part of a team where your input is valued and progression is encouraged. What you'll do Day to day, you'll be supporting the Chief Risk Officer and compliance team, helping to keep everything running smoothly and accurately. You'll be involved in a wide range of activities that will deepen your knowledge and position you for the next step in your career. Key areas you'll work on include: Researching and drafting risk reviews for member firms Issuing annual risk reviews to Appointed Representatives (ARs) Assisting in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and Financial Promotions logs Helping to submit CF1 applications and update FCA register details Preparing Risk Committee and Management Information (MI) packs Supporting regulatory monitoring and compliance communications to ARs Assisting with compliance policy reviews, AR training and data protection breach management Contributing to product governance reviews and fair value documentation What you'll need Financial Services qualifications or training, with at least 5 years' experience in compliance or risk Strong understanding of FCA handbooks and ability to review and draft compliance policies Confident working with senior stakeholders and managing multiple priorities About the company This insurance group has experienced impressive organic growth over the last few years. They offer a great place to work for those who wish to progress their career in a warm and supportive environment. Please click the 'Apply' button. Don't worry if your CV isn't up to date. Just send what you have and we'll deal with that later.
Mar 27, 2026
Full time
Risk Assistant (Insurance) Gateshead £27,500 - £35,000 + benefits You'll gain in-depth hands-on experience working directly with the Chief Risk Officer in a fast-growing insurance group. This is a rare chance to fast-track your expertise in risk and compliance, while working closely with senior decision-makers and building a real career path. The business is expanding quickly and you'll be part of a team where your input is valued and progression is encouraged. What you'll do Day to day, you'll be supporting the Chief Risk Officer and compliance team, helping to keep everything running smoothly and accurately. You'll be involved in a wide range of activities that will deepen your knowledge and position you for the next step in your career. Key areas you'll work on include: Researching and drafting risk reviews for member firms Issuing annual risk reviews to Appointed Representatives (ARs) Assisting in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and Financial Promotions logs Helping to submit CF1 applications and update FCA register details Preparing Risk Committee and Management Information (MI) packs Supporting regulatory monitoring and compliance communications to ARs Assisting with compliance policy reviews, AR training and data protection breach management Contributing to product governance reviews and fair value documentation What you'll need Financial Services qualifications or training, with at least 5 years' experience in compliance or risk Strong understanding of FCA handbooks and ability to review and draft compliance policies Confident working with senior stakeholders and managing multiple priorities About the company This insurance group has experienced impressive organic growth over the last few years. They offer a great place to work for those who wish to progress their career in a warm and supportive environment. Please click the 'Apply' button. Don't worry if your CV isn't up to date. Just send what you have and we'll deal with that later.
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Solutions Engineering team Solutions Engineering at hx is the technical heart of our go-to-market organisation. This team is responsible for the Technical Win - convincing underwriters, actuaries, IT leaders, and security teams that hx is the platform they can trust with the pricing and underwriting decisions that define their business. Our Solution Engineers sit at the edge of what's possible for our product, our customers, and our industry. This is a small, senior team working on the hardest and most interesting problems hx encounters - where only a combination of technical depth, market expertise, and Renew knowledge will do. As a Solutions Engineer, you are often one of the first hxers a prospect meets. Every engagement is high-stakes. Every interaction is visible. You help customers reimagine how pricing and underwriting can work, turning bold ideas and messy legacy realities into practical, production-ready solutions that actually ship. You leave a trace that shapes how customers see the entire company. What you'll be doing Own the technical sales motion for complex opportunities, driving the technical win across discovery, demos, proofs of value, and technical evaluations - leveraging AI-assisted process Design and deliver high-impact, persona-led demos for actuaries, underwriters, IT, and executive stakeholders, showing both the power of hx Renew and the art of the possible Run technically ambitious POVs, often innovating at the edge of hx Renew's capabilities to address complex or novel customer use cases Act as a trusted technical advisor throughout the sales process, contributing meaningfully to RFPs and RFIs, answering deep technical questions, handling objections Rapidly build deep expertise in hx Renew, Python-based workflows, insurance pricing and AI use cases becoming a credible technical authority with customers and internal teams Feed real-world customer insight back into Product and Engineering, helping shape future platform capabilities based on emerging customer needs and emerging AI use cases What you'll need to have done You must have extensive experience coding in Python Exposure to technical, customer-facing work within a B2B SaaS, technology, or data-driven environment (this could include internships, placements, graduate roles, or early-career positions) Some experience supporting or observing multi-stakeholder conversations, where technical considerations needed to be explained, justified, or adapted for different audiences Demonstrated ability to build, adapt, or explain technical artefacts (e.g. demos, scripts, prototypes, analyses, workflows), even if not owned end-to-end in a sales context Evidence of earning trust through clear communication, curiosity, and follow-through, whether with customers, internal stakeholders, or project partners A strong sense of ownership and collaboration, with examples of working closely with peers across technical and non-technical functions to move work forward Bonus: experience in (re)insurance, or familiarity with insurer target operating models and how pricing drives value You're unlikely to thrive here if You prefer clearly defined problems over ambiguous, high-stakes challenges You're uncomfortable being customer-facing and highly visible in critical moments You avoid accountability when outcomes are uncertain If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme. Additional perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in-person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Talent Partner Interview Take Home - Python Assessment Hiring Manager Interview - with our Director of Solutions Engineering, Urszula Etheridge Code walk through and role play Values Interview Informal Coffee Chat - Meet our Chief Solutions Officer, TC We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Mar 27, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Solutions Engineering team Solutions Engineering at hx is the technical heart of our go-to-market organisation. This team is responsible for the Technical Win - convincing underwriters, actuaries, IT leaders, and security teams that hx is the platform they can trust with the pricing and underwriting decisions that define their business. Our Solution Engineers sit at the edge of what's possible for our product, our customers, and our industry. This is a small, senior team working on the hardest and most interesting problems hx encounters - where only a combination of technical depth, market expertise, and Renew knowledge will do. As a Solutions Engineer, you are often one of the first hxers a prospect meets. Every engagement is high-stakes. Every interaction is visible. You help customers reimagine how pricing and underwriting can work, turning bold ideas and messy legacy realities into practical, production-ready solutions that actually ship. You leave a trace that shapes how customers see the entire company. What you'll be doing Own the technical sales motion for complex opportunities, driving the technical win across discovery, demos, proofs of value, and technical evaluations - leveraging AI-assisted process Design and deliver high-impact, persona-led demos for actuaries, underwriters, IT, and executive stakeholders, showing both the power of hx Renew and the art of the possible Run technically ambitious POVs, often innovating at the edge of hx Renew's capabilities to address complex or novel customer use cases Act as a trusted technical advisor throughout the sales process, contributing meaningfully to RFPs and RFIs, answering deep technical questions, handling objections Rapidly build deep expertise in hx Renew, Python-based workflows, insurance pricing and AI use cases becoming a credible technical authority with customers and internal teams Feed real-world customer insight back into Product and Engineering, helping shape future platform capabilities based on emerging customer needs and emerging AI use cases What you'll need to have done You must have extensive experience coding in Python Exposure to technical, customer-facing work within a B2B SaaS, technology, or data-driven environment (this could include internships, placements, graduate roles, or early-career positions) Some experience supporting or observing multi-stakeholder conversations, where technical considerations needed to be explained, justified, or adapted for different audiences Demonstrated ability to build, adapt, or explain technical artefacts (e.g. demos, scripts, prototypes, analyses, workflows), even if not owned end-to-end in a sales context Evidence of earning trust through clear communication, curiosity, and follow-through, whether with customers, internal stakeholders, or project partners A strong sense of ownership and collaboration, with examples of working closely with peers across technical and non-technical functions to move work forward Bonus: experience in (re)insurance, or familiarity with insurer target operating models and how pricing drives value You're unlikely to thrive here if You prefer clearly defined problems over ambiguous, high-stakes challenges You're uncomfortable being customer-facing and highly visible in critical moments You avoid accountability when outcomes are uncertain If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme. Additional perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in-person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Talent Partner Interview Take Home - Python Assessment Hiring Manager Interview - with our Director of Solutions Engineering, Urszula Etheridge Code walk through and role play Values Interview Informal Coffee Chat - Meet our Chief Solutions Officer, TC We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Location: Horsham Salary: Negotiable, depending on experience Line Manager: Chief Sales Officer Ready for your next challenge? At Global 4, we support businesses across the UK with a comprehensive portfolio of technology solutions. Our vision is simple: to solve our customers' technology challenges by delivering the right solutions and consistently providing best-in-class service. We are passionate about all thing s technology one of our core values is 'We Love Tech' and we are looking for a leader who shares that passion to help transform businesses across the UK. We are looking for a motivated, collaborative, and forward-thinking Head of Mobile & Energy Specialist to join our growing team. As a natural leader, you will create a dynamic atmosphere, incentivising your team to bring our range of energy and mobile products to both new and existing clients. The Role The Head of Mobile & Energy Specialist is a dual-impact role focused on high-level leadership and strategic business growth. You will be responsible for developing a high-performing sales team while simultaneously hitting individual sales targets and KPIs. You will act as a key member of the management team, reporting on weekly and monthly sales figures while fostering a culture of "Right First Time" across your department. Key Responsibilities Leadership & Team Development: Lead and develop your sales team through morning meetings, regular 1-2-1s, and annual reviews to drive continuous improvement. Performance Management: Effectively manage individuals through PIPs/PDPs and introduce fresh incentives to motivate and recognise high performers. Sales Growth: Source new business opportunities and follow up on leads to drive business growth and exceed personal and team monthly targets. Technical Expertise: Present robust mobile and energy quotations that meet customer requirements while delivering on profitability targets. Customer Experience: Provide a high-level professional service, building your own pipeline through using various tools and techniques and providing first class service during video and face-to-face meetings . Operational Collaboration: Liaise closely with the mobile delivery and engineering teams to ensure the quality of solutions and accuracy of paperwork. Required Skills & Competencies Minimum of 3-5 years of experience of managing Mobile Sales teams. Sales experience transacting with clients primarily by phone or face to face, ideally within a similar industry. Knowledge of mobile device management platforms. Must have a professional telephone manner and be comfortable communicating with all levels of business including high-profile executives. Experience of lead generation in a B2B sales environment. Ability to solve detailed problems and use your own initiative. Computer Literate (Several CRMs to work on). Self-motivated and ability to work autonomously. Can manage conflict tactfully and provide guidance to peers while solving internal and external challenges. Confident in articulating complex information and ideas clearly to key stakeholders. A good level of business acumen, having deep understanding of the sector and how Global 4 s various departments connect and fit together. The ability to build and maintain to an atmosphere of respect and cooperation, sharing responsibility and rewards. What benefits will you receive? Broadband & Utilities: 50% off our packages, completely free after two years. Holiday Allowance: 33 days holiday (including bank holidays), plus a Buy & Sell scheme. Length of Service: 5 additional days leave granted based upon length of service. Wellness & Protection: Death in service benefit, pension scheme, and eye care vouchers. Office Culture: Complimentary fresh fruit, tea, coffee, and the "Friday Fridge". Social & Recognition: Company lunches, fun incentives, and the Kudos Employee Recognition Scheme. Giving Back: Paid Charity leave and a £250 Bright Ideas Scheme. Working for Global 4: Global 4 Communications is a family-run company offering a fantastic working environment with free onsite parking and easy access to the train station. Global 4 are proud to be an Equal Opportunities and Living Wage Foundation employer.
Mar 27, 2026
Full time
Location: Horsham Salary: Negotiable, depending on experience Line Manager: Chief Sales Officer Ready for your next challenge? At Global 4, we support businesses across the UK with a comprehensive portfolio of technology solutions. Our vision is simple: to solve our customers' technology challenges by delivering the right solutions and consistently providing best-in-class service. We are passionate about all thing s technology one of our core values is 'We Love Tech' and we are looking for a leader who shares that passion to help transform businesses across the UK. We are looking for a motivated, collaborative, and forward-thinking Head of Mobile & Energy Specialist to join our growing team. As a natural leader, you will create a dynamic atmosphere, incentivising your team to bring our range of energy and mobile products to both new and existing clients. The Role The Head of Mobile & Energy Specialist is a dual-impact role focused on high-level leadership and strategic business growth. You will be responsible for developing a high-performing sales team while simultaneously hitting individual sales targets and KPIs. You will act as a key member of the management team, reporting on weekly and monthly sales figures while fostering a culture of "Right First Time" across your department. Key Responsibilities Leadership & Team Development: Lead and develop your sales team through morning meetings, regular 1-2-1s, and annual reviews to drive continuous improvement. Performance Management: Effectively manage individuals through PIPs/PDPs and introduce fresh incentives to motivate and recognise high performers. Sales Growth: Source new business opportunities and follow up on leads to drive business growth and exceed personal and team monthly targets. Technical Expertise: Present robust mobile and energy quotations that meet customer requirements while delivering on profitability targets. Customer Experience: Provide a high-level professional service, building your own pipeline through using various tools and techniques and providing first class service during video and face-to-face meetings . Operational Collaboration: Liaise closely with the mobile delivery and engineering teams to ensure the quality of solutions and accuracy of paperwork. Required Skills & Competencies Minimum of 3-5 years of experience of managing Mobile Sales teams. Sales experience transacting with clients primarily by phone or face to face, ideally within a similar industry. Knowledge of mobile device management platforms. Must have a professional telephone manner and be comfortable communicating with all levels of business including high-profile executives. Experience of lead generation in a B2B sales environment. Ability to solve detailed problems and use your own initiative. Computer Literate (Several CRMs to work on). Self-motivated and ability to work autonomously. Can manage conflict tactfully and provide guidance to peers while solving internal and external challenges. Confident in articulating complex information and ideas clearly to key stakeholders. A good level of business acumen, having deep understanding of the sector and how Global 4 s various departments connect and fit together. The ability to build and maintain to an atmosphere of respect and cooperation, sharing responsibility and rewards. What benefits will you receive? Broadband & Utilities: 50% off our packages, completely free after two years. Holiday Allowance: 33 days holiday (including bank holidays), plus a Buy & Sell scheme. Length of Service: 5 additional days leave granted based upon length of service. Wellness & Protection: Death in service benefit, pension scheme, and eye care vouchers. Office Culture: Complimentary fresh fruit, tea, coffee, and the "Friday Fridge". Social & Recognition: Company lunches, fun incentives, and the Kudos Employee Recognition Scheme. Giving Back: Paid Charity leave and a £250 Bright Ideas Scheme. Working for Global 4: Global 4 Communications is a family-run company offering a fantastic working environment with free onsite parking and easy access to the train station. Global 4 are proud to be an Equal Opportunities and Living Wage Foundation employer.
Job title: Associate Director of Data and Digital Transformation Hours: 35 hours per week Salary: £70-79,500 Employment type: Permanent Team: Digital, Data and Technology Location: Hybrid (average of 1 day per week in London office) Line Manager: Chief Operating Officer Direct Reports: 4 Anderson Quigley is excited to be working with the Teenage Cancer Trust on this critical transformational leadership role within the senior leadership team. As Associate Director of Data and Digital Transformation, you will shape a vision for Digital, Data and Technology as strategic enablers of impact. You'll work with teams across the charity to shape sustainable services with and for young people with cancer, increase our audience reach, drive sustainable income generation, and demonstrate our impact. You'll shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You'll influence horizontally, organise great people, and deliver value fast through product ways of working. As a leader, you'll bring energy and influence, maturity of thought, and the ability to design, prioritise, and deliver. This is a hands-on, delivery focused leadership role for someone who can build practical solutions, develop teams, and embed a service oriented, user centred approach across the charity. You will shape the future of DDaT, oversee a largely outsourced technology function, uplift data maturity, and ensure digital and technology services enable our mission. This role will play a key part on the Senior Leadership Team, working collaboratively with colleagues across Services, Engagement, and Central Support teams. What We're Looking For We're looking for a creative, energetic, and influential product minded leader to help Teenage Cancer Trust repurpose digital and data toward service impact. This is not a traditional DDaT director role. You'll work across teams to shape our services, shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You don't need to have held a formal leadership title-but you must operate as a leader, bring energy, maturity of thought, and the ability to design, prioritise, and deliver Essential Skills & Experience Strong leadership background across digital, data or technology, ideally within a small, innovative organisation. This does not have to be at a senior level but evidenced in your application by mentoring/influencing and bringing people together. Credible technical knowledge and up to date understanding of developments in technology. Deep experience of working effectively with other professions and leaders as part of a multi-disciplinary team. Experience of service design in a charity, public sector or service delivery organisation. Demonstrable experience of developing DDaT teams, and of developing digital and data capabilities across an organisation, ideally in a charity or public-service context. A track record of improving data maturity and operational use of data and insight. Hands-on delivery experience; comfortable rolling up sleeves and making practical improvements. Skills & Attributes A genuine people person who builds trust quickly and collaborates naturally. Pragmatic, grounded and solutions focused - not just a strategist, but someone who turns ideas into real, tangible outcomes. Able to support teams with limited digital or data experience and guide them through a development journey. Comfortable operating in ambiguity and capable of setting clear direction in evolving environments. Strong service mindset with an understanding of co design principles and agile ways of working. Our commitment to inclusion and accessibility: At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don't hesitate to get in touch with us. We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. Please notify Grace Tattersall if you are eligible for the guaranteed offer of interview scheme. Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. Privacy and Safeguarding: At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). At Teenage Cancer Trust we're committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance. As this role will it is subject to a Basic/Enhanced list Disclosure and Barring Service check. How to apply Please apply with your CV and a supporting statement of no more than two pages, outlining how you meet the person specification, and the key skills and attributes required. Please note, preliminary interviews are proposed to be the week of the 4th of May 2026. Follow up interviews for successful candidates are proposed to take place the week of the 18th of May 2026.
Mar 27, 2026
Full time
Job title: Associate Director of Data and Digital Transformation Hours: 35 hours per week Salary: £70-79,500 Employment type: Permanent Team: Digital, Data and Technology Location: Hybrid (average of 1 day per week in London office) Line Manager: Chief Operating Officer Direct Reports: 4 Anderson Quigley is excited to be working with the Teenage Cancer Trust on this critical transformational leadership role within the senior leadership team. As Associate Director of Data and Digital Transformation, you will shape a vision for Digital, Data and Technology as strategic enablers of impact. You'll work with teams across the charity to shape sustainable services with and for young people with cancer, increase our audience reach, drive sustainable income generation, and demonstrate our impact. You'll shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You'll influence horizontally, organise great people, and deliver value fast through product ways of working. As a leader, you'll bring energy and influence, maturity of thought, and the ability to design, prioritise, and deliver. This is a hands-on, delivery focused leadership role for someone who can build practical solutions, develop teams, and embed a service oriented, user centred approach across the charity. You will shape the future of DDaT, oversee a largely outsourced technology function, uplift data maturity, and ensure digital and technology services enable our mission. This role will play a key part on the Senior Leadership Team, working collaboratively with colleagues across Services, Engagement, and Central Support teams. What We're Looking For We're looking for a creative, energetic, and influential product minded leader to help Teenage Cancer Trust repurpose digital and data toward service impact. This is not a traditional DDaT director role. You'll work across teams to shape our services, shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You don't need to have held a formal leadership title-but you must operate as a leader, bring energy, maturity of thought, and the ability to design, prioritise, and deliver Essential Skills & Experience Strong leadership background across digital, data or technology, ideally within a small, innovative organisation. This does not have to be at a senior level but evidenced in your application by mentoring/influencing and bringing people together. Credible technical knowledge and up to date understanding of developments in technology. Deep experience of working effectively with other professions and leaders as part of a multi-disciplinary team. Experience of service design in a charity, public sector or service delivery organisation. Demonstrable experience of developing DDaT teams, and of developing digital and data capabilities across an organisation, ideally in a charity or public-service context. A track record of improving data maturity and operational use of data and insight. Hands-on delivery experience; comfortable rolling up sleeves and making practical improvements. Skills & Attributes A genuine people person who builds trust quickly and collaborates naturally. Pragmatic, grounded and solutions focused - not just a strategist, but someone who turns ideas into real, tangible outcomes. Able to support teams with limited digital or data experience and guide them through a development journey. Comfortable operating in ambiguity and capable of setting clear direction in evolving environments. Strong service mindset with an understanding of co design principles and agile ways of working. Our commitment to inclusion and accessibility: At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don't hesitate to get in touch with us. We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. Please notify Grace Tattersall if you are eligible for the guaranteed offer of interview scheme. Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. Privacy and Safeguarding: At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). At Teenage Cancer Trust we're committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance. As this role will it is subject to a Basic/Enhanced list Disclosure and Barring Service check. How to apply Please apply with your CV and a supporting statement of no more than two pages, outlining how you meet the person specification, and the key skills and attributes required. Please note, preliminary interviews are proposed to be the week of the 4th of May 2026. Follow up interviews for successful candidates are proposed to take place the week of the 18th of May 2026.
Location: Watford, Hertfordshire Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose There is an opportunity for a Senior Actuary to join the Bulk Annuity Pricing Basis team. The successful applicant will support the business unit in achieving its annual business plan by bringing model and process enhancements into BAU and ensuring appropriate pricing basis and methodologies are in place. Key Accountabilities 1. Review and contribute to UAT of model developments relating to bulk annuity proposition and process efficiencies. 2. Take ownership of pricing basis and methodology developments contributing ideas for change liaising with SMEs and oversight teams developing proposals and presenting to governance committees. overseeing model developments for approved changes. 3. Ensure pricing basis, models and processes adhere to Canada Life's risk tolerances and are compliant with appropriate governance. 4. Supporting the wider Pricing team through being responsive to questions relating to live quote work. organising training sessions for process changes. 5. Develop and maintain relationships with other teams, focusing on other bulk annuity teams such as Proposition, Strategy and Operations Front Office ALM Risk and AFO 6. Keep abreast of industry issues and developments to ensure the business processes and strategies are in line with the industry Desired Knowledge / Experience / Skills Strong knowledge of UK Defined Benefit pensions. Familiarity with bulk annuity market and products. Understanding of capital modelling and profit testing. Experience of managing stakeholders. Strong communication skills (able to communicate technical issues to senior people including non-actuaries). Understanding and ability to implement/maintain an actuarial control framework- Qualified actuary Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Mar 26, 2026
Full time
Location: Watford, Hertfordshire Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose There is an opportunity for a Senior Actuary to join the Bulk Annuity Pricing Basis team. The successful applicant will support the business unit in achieving its annual business plan by bringing model and process enhancements into BAU and ensuring appropriate pricing basis and methodologies are in place. Key Accountabilities 1. Review and contribute to UAT of model developments relating to bulk annuity proposition and process efficiencies. 2. Take ownership of pricing basis and methodology developments contributing ideas for change liaising with SMEs and oversight teams developing proposals and presenting to governance committees. overseeing model developments for approved changes. 3. Ensure pricing basis, models and processes adhere to Canada Life's risk tolerances and are compliant with appropriate governance. 4. Supporting the wider Pricing team through being responsive to questions relating to live quote work. organising training sessions for process changes. 5. Develop and maintain relationships with other teams, focusing on other bulk annuity teams such as Proposition, Strategy and Operations Front Office ALM Risk and AFO 6. Keep abreast of industry issues and developments to ensure the business processes and strategies are in line with the industry Desired Knowledge / Experience / Skills Strong knowledge of UK Defined Benefit pensions. Familiarity with bulk annuity market and products. Understanding of capital modelling and profit testing. Experience of managing stakeholders. Strong communication skills (able to communicate technical issues to senior people including non-actuaries). Understanding and ability to implement/maintain an actuarial control framework- Qualified actuary Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
