Social Value and Community Manager Reporting to: Chief Executive Officer Working Hours: 37.5 hour working week, core hours 9:30am - 5pm Monday to Friday to include some evening and weekend hours as required. One day a week work from home policy. Location: Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Salary: up to £40k per annum (dependent on experience). Job Overview The Social Value and Community Manager will develop, drive and deliver a strategic programme of social value, community partnership and sustainability initiatives for The Fitzrovia Partnership (a Business Improvement District). This is a newly created role to join the TFP team and provides an exciting platform to develop a fully-functional programme in response to growing demand from our member businesses and partners, building upon nascent foundations and aligned to our wider strategy. It is an opportunity to enhance our reputation with external stakeholders, and directly contribute to our commercial success. Key Duties and Responsibilities: Develop and execute TFP's Social Value Strategy, aligned with the wider mission of the organisation and our strategic objectives, by setting measurable goals and targets for social value and sustainability performance. Developing social value and sustainability data collection, measurement, and reporting capabilities that demonstrate tangible impact to customers, stakeholders, and the market Championing social value delivery on customer contracts, including designing and managing community partnerships, volunteering programmes, and social value commitments Driving practical sustainability initiatives and practices in collaboration with colleagues. Maturing our community partnerships across the business and building ESG awareness and capability among our member businesses (for example Community Grants programme, corporate volunteering matching). Collaborate with cross-functional teams within TFP to integrate social value and sustainability principles into the our daily operations and decision-making processes. Lead efforts to help our member businesses and partners to reduce environmental impact and improve social responsibility. Creation of a Fitzrovia Community Investment Fund. Monitor and evaluate ESG and sustainability performance against industry standards and benchmarks. Stay up-to-date with social value and sustainability trends, regulations, and best practices to achieve continuous improvement. Design and manage services that are efficient, evidence based, and reflect best practice. Apply high quality service design and project management to all operational programmes. Encourage creativity, innovation and learning from other districts and sectors. Build effective working relationships with councils, partners and member businesses to build a good understanding of their requirements and ESG objectives, and maintain regular contact with member businesses. Ensure consistent and accurate use of the business CRM. Person Specification Skills, Knowledge and Experience: A formal qualification in a related field (i.e Social Value, ESG, sustainability) or equivalent work experience. Previous first-hand experience in the innovation, design and delivery of ESG and sustainability leading edge initiatives. Proven expertise of ESG and sustainability principles and their application to operational services. Proven evidence of delivery of projects and initiatives - we are looking for those who create the ideas and concepts and who can then deliver on them! Strong experience of partnership relationship management. Strong project management skills, with experience delivering multiple workstreams to fixed timelines and budgets. Experience working with local authorities, statutory agencies, and private sector partners desirable. Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems. Strong written and verbal communication skills, including report writing and briefing senior stakeholders. Understanding of local government structures and how different city stakeholders operate and interact. Personal Attributes: Delivery-focused and accountable, with a strong sense of ownership for outcomes. Creative mindset, willing to challenge and try new ventures. Collaborative and approachable, able to work effectively across teams and organisations. Personable, and able to build and maintain strong working relationships. Strong alignment with The Fitzrovia Partnership's values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation. How to Apply To apply for this role, please send a max 2-page cover letter and CV through to Jenny George. Shortlisted candidates will be invited to interview in mid April. The interview process will include a presentation on a specific task that will be circulated beforehand. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact Jenny.
Mar 28, 2026
Full time
Social Value and Community Manager Reporting to: Chief Executive Officer Working Hours: 37.5 hour working week, core hours 9:30am - 5pm Monday to Friday to include some evening and weekend hours as required. One day a week work from home policy. Location: Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Salary: up to £40k per annum (dependent on experience). Job Overview The Social Value and Community Manager will develop, drive and deliver a strategic programme of social value, community partnership and sustainability initiatives for The Fitzrovia Partnership (a Business Improvement District). This is a newly created role to join the TFP team and provides an exciting platform to develop a fully-functional programme in response to growing demand from our member businesses and partners, building upon nascent foundations and aligned to our wider strategy. It is an opportunity to enhance our reputation with external stakeholders, and directly contribute to our commercial success. Key Duties and Responsibilities: Develop and execute TFP's Social Value Strategy, aligned with the wider mission of the organisation and our strategic objectives, by setting measurable goals and targets for social value and sustainability performance. Developing social value and sustainability data collection, measurement, and reporting capabilities that demonstrate tangible impact to customers, stakeholders, and the market Championing social value delivery on customer contracts, including designing and managing community partnerships, volunteering programmes, and social value commitments Driving practical sustainability initiatives and practices in collaboration with colleagues. Maturing our community partnerships across the business and building ESG awareness and capability among our member businesses (for example Community Grants programme, corporate volunteering matching). Collaborate with cross-functional teams within TFP to integrate social value and sustainability principles into the our daily operations and decision-making processes. Lead efforts to help our member businesses and partners to reduce environmental impact and improve social responsibility. Creation of a Fitzrovia Community Investment Fund. Monitor and evaluate ESG and sustainability performance against industry standards and benchmarks. Stay up-to-date with social value and sustainability trends, regulations, and best practices to achieve continuous improvement. Design and manage services that are efficient, evidence based, and reflect best practice. Apply high quality service design and project management to all operational programmes. Encourage creativity, innovation and learning from other districts and sectors. Build effective working relationships with councils, partners and member businesses to build a good understanding of their requirements and ESG objectives, and maintain regular contact with member businesses. Ensure consistent and accurate use of the business CRM. Person Specification Skills, Knowledge and Experience: A formal qualification in a related field (i.e Social Value, ESG, sustainability) or equivalent work experience. Previous first-hand experience in the innovation, design and delivery of ESG and sustainability leading edge initiatives. Proven expertise of ESG and sustainability principles and their application to operational services. Proven evidence of delivery of projects and initiatives - we are looking for those who create the ideas and concepts and who can then deliver on them! Strong experience of partnership relationship management. Strong project management skills, with experience delivering multiple workstreams to fixed timelines and budgets. Experience working with local authorities, statutory agencies, and private sector partners desirable. Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems. Strong written and verbal communication skills, including report writing and briefing senior stakeholders. Understanding of local government structures and how different city stakeholders operate and interact. Personal Attributes: Delivery-focused and accountable, with a strong sense of ownership for outcomes. Creative mindset, willing to challenge and try new ventures. Collaborative and approachable, able to work effectively across teams and organisations. Personable, and able to build and maintain strong working relationships. Strong alignment with The Fitzrovia Partnership's values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation. How to Apply To apply for this role, please send a max 2-page cover letter and CV through to Jenny George. Shortlisted candidates will be invited to interview in mid April. The interview process will include a presentation on a specific task that will be circulated beforehand. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact Jenny.
Role: Financial Controller Reporting to: Chief Financial Officer Direct report: Part-time Bookkeeper Location: Brighton & Hove - East Sussex The Role We are seeking an experienced Financial Controller to take ownership of the day-to-day financial control and reporting of a growing food manufacturing business. This is a hands-on role with broad exposure across financial reporting, cash flow management, controls, and systems, with a clear progression path to Finance Director within two to three years. Key Responsibilities Financial Reporting & Management Accounts Prepare timely and accurate monthly management accounts, including P&L, Balance Sheet and Cash Flow statements. Provide clear, insightful commentary on performance, including investigation and explanation of material variances. Maintain and manage accruals, including retrospective discounts and supplier recharges. Cash Flow & Working Capital Manage short- and medium-term cash flow forecasting and funding requirements. Monitor working capital movements and assess fixed asset investment needs. Oversee daily bank reconciliations and ensure alignment with finance providers' balances. Treasury & Finance Providers Act as the primary point of contact for finance providers, including invoice discounting and inventory finance facilities. Ensure accurate reconciliation and reporting to all funding partners. Payments, Payroll & Receivables Oversee supplier and staff payment processes. Manage receivables and credit control processes to support cash collection. Run monthly payroll for approximately 40 employees. Controls, Compliance & Governance Review, maintain and improve internal controls and accounting policies. Approve invoices in line with delegated authority. Ensure full compliance with HMRC reporting requirements, including VAT, Excise Duty and PAYE. Budgeting, Forecasting & Improvement Assist with annual budget preparation and quarterly reforecasting. Identify and help implement efficiency improvements through enhanced systems and processes. Support continuous improvement initiatives across finance operations. Systems & Team Work closely with operational teams to ensure robust financial data flows from production systems. Manage and develop a part-time bookkeeper. Contribute to ongoing systems optimisation (NetSuite experience preferred). Candidate Profile Essential Proven experience in a Financial Controller or senior finance role within a manufacturing or production environment. Strong management accounting, cash flow and working capital management skills. Hands-on, detail-oriented approach with the ability to operate at both transactional and strategic levels. Experience liaising with external finance providers. Solid understanding of UK statutory and HMRC reporting requirements. Desirable Experience using NetSuite or similar manufacturing ERP systems. Background in a growing, scaling or PE-backed business. Ambition to progress to a Finance Director role. Career Development This role offers a genuine opportunity for progression, with structured succession planning to Finance Director within two to three years for the right candidate. Benefits: £60-75k base depending on experience Bonus Pension scheme 25 days annual leave Discounts across the brand
Mar 28, 2026
Full time
Role: Financial Controller Reporting to: Chief Financial Officer Direct report: Part-time Bookkeeper Location: Brighton & Hove - East Sussex The Role We are seeking an experienced Financial Controller to take ownership of the day-to-day financial control and reporting of a growing food manufacturing business. This is a hands-on role with broad exposure across financial reporting, cash flow management, controls, and systems, with a clear progression path to Finance Director within two to three years. Key Responsibilities Financial Reporting & Management Accounts Prepare timely and accurate monthly management accounts, including P&L, Balance Sheet and Cash Flow statements. Provide clear, insightful commentary on performance, including investigation and explanation of material variances. Maintain and manage accruals, including retrospective discounts and supplier recharges. Cash Flow & Working Capital Manage short- and medium-term cash flow forecasting and funding requirements. Monitor working capital movements and assess fixed asset investment needs. Oversee daily bank reconciliations and ensure alignment with finance providers' balances. Treasury & Finance Providers Act as the primary point of contact for finance providers, including invoice discounting and inventory finance facilities. Ensure accurate reconciliation and reporting to all funding partners. Payments, Payroll & Receivables Oversee supplier and staff payment processes. Manage receivables and credit control processes to support cash collection. Run monthly payroll for approximately 40 employees. Controls, Compliance & Governance Review, maintain and improve internal controls and accounting policies. Approve invoices in line with delegated authority. Ensure full compliance with HMRC reporting requirements, including VAT, Excise Duty and PAYE. Budgeting, Forecasting & Improvement Assist with annual budget preparation and quarterly reforecasting. Identify and help implement efficiency improvements through enhanced systems and processes. Support continuous improvement initiatives across finance operations. Systems & Team Work closely with operational teams to ensure robust financial data flows from production systems. Manage and develop a part-time bookkeeper. Contribute to ongoing systems optimisation (NetSuite experience preferred). Candidate Profile Essential Proven experience in a Financial Controller or senior finance role within a manufacturing or production environment. Strong management accounting, cash flow and working capital management skills. Hands-on, detail-oriented approach with the ability to operate at both transactional and strategic levels. Experience liaising with external finance providers. Solid understanding of UK statutory and HMRC reporting requirements. Desirable Experience using NetSuite or similar manufacturing ERP systems. Background in a growing, scaling or PE-backed business. Ambition to progress to a Finance Director role. Career Development This role offers a genuine opportunity for progression, with structured succession planning to Finance Director within two to three years for the right candidate. Benefits: £60-75k base depending on experience Bonus Pension scheme 25 days annual leave Discounts across the brand
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you'll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we're looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you'll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we're looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Overview At Engine by Starling, was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 27, 2026
Full time
Overview At Engine by Starling, was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you'll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we're looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you'll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we're looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Location: Greater Manchester area/hybrid Reports to: Chief Financial Officer Benefits package: competitive base salary plus car/allowance and annual bonus Business Type: Private Equity-Backed, Multi-Site Buy & Build Platform Capital Structure: Leveraged (Senior Debt + Potential Mezzanine/Unitranche)The Vella Group is seeking a highly capable FP&A Manager to play a pivotal role at a transformative point in the company's journey. Reporting directly to the CFO, this newly created position sits at the heart of a PE-backed organisationthat has recently secured significant investment and is entering an accelerated phase of growth through strategic acquisition and continued organic expansion. As a key member of the finance leadership team, the FP&A Manager will help shape the group's financial future-bringing rigour to planning and reporting, providing insightful analysis to drive decision-making, and partnering closely with senior stakeholders as the business scales at pace. 1. Role Summary The FP&A Manager will play a critical role in supporting a high growth, private equity backed buy and build platform. The business is scaling rapidly through acquisitions and organic expansion, and the role requires a commercially minded finance professional who can operate effectively in a leveraged environment, deliver robust financial analysis, strengthen reporting disciplines, and support value creation initiatives.This position will act as a key business partner to the CFO, senior leadership team, and PE investors, providing insight, challenge, and decision support across the group. 2. Key Responsibilities Financial Planning & Forecasting Lead the annual budget cycle, quarterly reforecasts, and long-range plan modelling. Build and maintain integrated financial models incorporating multi-site P&Ls, acquisitions, pipeline scenarios, and leverage/covenant metrics. Model acquisition cases, synergy opportunities, and post-integration performance trajectories. Performance Reporting & Insight Deliver monthly FP&A packs, including variance analysis, operational KPIs, trend insights, and actionable commentary. Consolidate multi-site performance to provide group level visibility and benchmarking. Develop dashboards/support cadence for real time performance monitoring (e.g., labour productivity, unit economics, site maturity curves). Private Equity & Lender Reporting Prepare board and investor materials including trading performance, covenant headroom, cash flow trends, and value creation metrics. Support monthly and quarterly lender reporting requirements. Monitor liquidity, headroom, and leverage ratios; highlight risks early and support mitigation strategies. Acquisition Support & Integration Build financial models for new acquisitions, including quality of earnings adjustments, normalised EBITDA, working capital needs, and integration impact. Provide finance workstreams support during due diligence (commercial, financial, and operational). Track integration KPIs and synergy realisation across acquired businesses. Commercial Finance & Decision Support Partner with operations leaders across the multi-site network to improve profitability and performance. Evaluate ROI for capex, new site openings, and strategic initiatives. Conduct pricing, margin, and cost-to-serve analysis to support commercial decisions. Systems, Controls & Process Improvement Strengthen FP&A processes, data governance, and reporting infrastructure as the business scales. Work closely with BI/IT teams to enhance data accuracy and automate reporting. Implement discipline and structure typical of PE-backed environments, aiming for best-in-class reporting. 3. Skills & Experience Required Qualified accountant (ACA/ACCA/CIMA) or equivalent, with 2-5+ years in FP&A, corporate finance, transaction services, or PE-backed business finance. Experience in multi-site, operationally intensive businesses strongly preferred. Strong financial modelling capability - able to build and maintain robust, flexible Excel models from scratch. Exposure to leveraged environments, lender reporting, or covenant monitoring desirable. Experience supporting M&A or integration activities highly beneficial. Excellent communication skills, able to translate financial data into clear insight for senior leaders and investors. Strong commercial awareness and ability to challenge assumptions constructively. Comfortable operating in fast paced, high growth, ambiguous environments. 4. Personal Characteristics Highly analytical, detail oriented, and intellectually curious. Pragmatic, proactive, and solutions oriented. High level of ownership and accountability. Comfortable engaging with both finance and non-finance stakeholders. Thrives in PE-backed cultures: fast pace, high expectations, data driven decision making. 5. Package Competitive base salary + performance-related bonus. Potential participation in LTIP/management incentive plan (subject to level). Standard benefits + opportunities for growth as the group scales. 237
Mar 27, 2026
Full time
Location: Greater Manchester area/hybrid Reports to: Chief Financial Officer Benefits package: competitive base salary plus car/allowance and annual bonus Business Type: Private Equity-Backed, Multi-Site Buy & Build Platform Capital Structure: Leveraged (Senior Debt + Potential Mezzanine/Unitranche)The Vella Group is seeking a highly capable FP&A Manager to play a pivotal role at a transformative point in the company's journey. Reporting directly to the CFO, this newly created position sits at the heart of a PE-backed organisationthat has recently secured significant investment and is entering an accelerated phase of growth through strategic acquisition and continued organic expansion. As a key member of the finance leadership team, the FP&A Manager will help shape the group's financial future-bringing rigour to planning and reporting, providing insightful analysis to drive decision-making, and partnering closely with senior stakeholders as the business scales at pace. 1. Role Summary The FP&A Manager will play a critical role in supporting a high growth, private equity backed buy and build platform. The business is scaling rapidly through acquisitions and organic expansion, and the role requires a commercially minded finance professional who can operate effectively in a leveraged environment, deliver robust financial analysis, strengthen reporting disciplines, and support value creation initiatives.This position will act as a key business partner to the CFO, senior leadership team, and PE investors, providing insight, challenge, and decision support across the group. 2. Key Responsibilities Financial Planning & Forecasting Lead the annual budget cycle, quarterly reforecasts, and long-range plan modelling. Build and maintain integrated financial models incorporating multi-site P&Ls, acquisitions, pipeline scenarios, and leverage/covenant metrics. Model acquisition cases, synergy opportunities, and post-integration performance trajectories. Performance Reporting & Insight Deliver monthly FP&A packs, including variance analysis, operational KPIs, trend insights, and actionable commentary. Consolidate multi-site performance to provide group level visibility and benchmarking. Develop dashboards/support cadence for real time performance monitoring (e.g., labour productivity, unit economics, site maturity curves). Private Equity & Lender Reporting Prepare board and investor materials including trading performance, covenant headroom, cash flow trends, and value creation metrics. Support monthly and quarterly lender reporting requirements. Monitor liquidity, headroom, and leverage ratios; highlight risks early and support mitigation strategies. Acquisition Support & Integration Build financial models for new acquisitions, including quality of earnings adjustments, normalised EBITDA, working capital needs, and integration impact. Provide finance workstreams support during due diligence (commercial, financial, and operational). Track integration KPIs and synergy realisation across acquired businesses. Commercial Finance & Decision Support Partner with operations leaders across the multi-site network to improve profitability and performance. Evaluate ROI for capex, new site openings, and strategic initiatives. Conduct pricing, margin, and cost-to-serve analysis to support commercial decisions. Systems, Controls & Process Improvement Strengthen FP&A processes, data governance, and reporting infrastructure as the business scales. Work closely with BI/IT teams to enhance data accuracy and automate reporting. Implement discipline and structure typical of PE-backed environments, aiming for best-in-class reporting. 3. Skills & Experience Required Qualified accountant (ACA/ACCA/CIMA) or equivalent, with 2-5+ years in FP&A, corporate finance, transaction services, or PE-backed business finance. Experience in multi-site, operationally intensive businesses strongly preferred. Strong financial modelling capability - able to build and maintain robust, flexible Excel models from scratch. Exposure to leveraged environments, lender reporting, or covenant monitoring desirable. Experience supporting M&A or integration activities highly beneficial. Excellent communication skills, able to translate financial data into clear insight for senior leaders and investors. Strong commercial awareness and ability to challenge assumptions constructively. Comfortable operating in fast paced, high growth, ambiguous environments. 4. Personal Characteristics Highly analytical, detail oriented, and intellectually curious. Pragmatic, proactive, and solutions oriented. High level of ownership and accountability. Comfortable engaging with both finance and non-finance stakeholders. Thrives in PE-backed cultures: fast pace, high expectations, data driven decision making. 5. Package Competitive base salary + performance-related bonus. Potential participation in LTIP/management incentive plan (subject to level). Standard benefits + opportunities for growth as the group scales. 237
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you'll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we're looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We are seeking a commercially minded Senior HR Business Partner to join a globally recognised luxury consumer goods brand at their head office near Reading. Reporting to the Chief People Officer, you will play a pivotal role in shaping and delivering global HR strategy, driving organisational effectiveness, leadership capability, and a high-performance culture across international locations. This is a hands-on, high-impact role suited to someone who thrives in a fast-paced environment, is comfortable influencing at a senior level, and is passionate about delivering measurable business results through people. Alongside a competitive salary of up to £75k you will benefit from: A generous holiday allowance of 28 days holiday plus bank holidays Private healthcare Pension Life assurance Free lunch provided on-site Hybrid working (3 days in the office) Employee discounts on products Excellent opportunities for career progression and professional development A friendly, supportive team with a good social culture This is a generalist Senior HR Business Partnering role with the following responsibilities; Partner with senior leaders, providing pragmatic, commercially focused HR guidance Build strong relationships with key stakeholders and become a trusted advisor, constructively challenging and influencing decisions where appropriate Lead key HR processes including performance management, talent reviews and succession planning Drive a high-performance culture through clear frameworks and accountability Lead organisational design and restructuring initiatives Manage a range of employee relations cases, ensuring risk is managed and outcomes are commercially sound Coach line managers to effectively manage performance, conduct and absence issues Partner with leaders on hiring plans and organisational structure Support recruitment of critical roles Collaborate with the wider HR team to enhance onboarding and retention Lead delivery of employee engagement initiatives, ensuring measurable impact Support the development of leadership capability through coaching and targeted interventions Design and deliver training to strengthen management capability Use people data and insights to inform decision-making and influence business strategy Provide clear, data-driven HR reporting to the senior leadership team We are looking for a confident Senior HR Business Partner with proven experience working in a fast-paced environment and strong commercial acumen. For more information please apply now!
Mar 27, 2026
Full time
We are seeking a commercially minded Senior HR Business Partner to join a globally recognised luxury consumer goods brand at their head office near Reading. Reporting to the Chief People Officer, you will play a pivotal role in shaping and delivering global HR strategy, driving organisational effectiveness, leadership capability, and a high-performance culture across international locations. This is a hands-on, high-impact role suited to someone who thrives in a fast-paced environment, is comfortable influencing at a senior level, and is passionate about delivering measurable business results through people. Alongside a competitive salary of up to £75k you will benefit from: A generous holiday allowance of 28 days holiday plus bank holidays Private healthcare Pension Life assurance Free lunch provided on-site Hybrid working (3 days in the office) Employee discounts on products Excellent opportunities for career progression and professional development A friendly, supportive team with a good social culture This is a generalist Senior HR Business Partnering role with the following responsibilities; Partner with senior leaders, providing pragmatic, commercially focused HR guidance Build strong relationships with key stakeholders and become a trusted advisor, constructively challenging and influencing decisions where appropriate Lead key HR processes including performance management, talent reviews and succession planning Drive a high-performance culture through clear frameworks and accountability Lead organisational design and restructuring initiatives Manage a range of employee relations cases, ensuring risk is managed and outcomes are commercially sound Coach line managers to effectively manage performance, conduct and absence issues Partner with leaders on hiring plans and organisational structure Support recruitment of critical roles Collaborate with the wider HR team to enhance onboarding and retention Lead delivery of employee engagement initiatives, ensuring measurable impact Support the development of leadership capability through coaching and targeted interventions Design and deliver training to strengthen management capability Use people data and insights to inform decision-making and influence business strategy Provide clear, data-driven HR reporting to the senior leadership team We are looking for a confident Senior HR Business Partner with proven experience working in a fast-paced environment and strong commercial acumen. For more information please apply now!
I'm recruiting for a national wealth management firm, who are looking for a Desk Based Advice Manager to join their team in Bristol.This role will see you being responsible for the telephone based team that provide desk based advice and support to private and corporate clients. Responsibilities: To lead and develop members of the team. Take responsibility for the achievement of sales and service standards To provide operational input and expertise into complex matters or projects as required Provide support to the Chief Commercial Officer, the Heads of Channel, other Senior Management, and the wider management team as required. Coach, develop and lead the individual members Perform One to Ones and annual reviews Check the work of team members and providing suitable feedback including call monitoring as appropriate. Provide both advice and guidance direct to members . Outbound telephone activity to existing and potential new clients For you to be a successful candidate: Level 4 Qualified Line Management experience of advisory teams Knowledge of the financial planning market including products and services. Working knowledge of FCA Rules, Guidance Notes and Commitments that apply to the job role. Experience in an IFA/Wealth Management environment. If you would like further information please apply and we will be in touch. If this is of interest and you feel you meet the specified criteria, please reach out in confidence to Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 27, 2026
Full time
I'm recruiting for a national wealth management firm, who are looking for a Desk Based Advice Manager to join their team in Bristol.This role will see you being responsible for the telephone based team that provide desk based advice and support to private and corporate clients. Responsibilities: To lead and develop members of the team. Take responsibility for the achievement of sales and service standards To provide operational input and expertise into complex matters or projects as required Provide support to the Chief Commercial Officer, the Heads of Channel, other Senior Management, and the wider management team as required. Coach, develop and lead the individual members Perform One to Ones and annual reviews Check the work of team members and providing suitable feedback including call monitoring as appropriate. Provide both advice and guidance direct to members . Outbound telephone activity to existing and potential new clients For you to be a successful candidate: Level 4 Qualified Line Management experience of advisory teams Knowledge of the financial planning market including products and services. Working knowledge of FCA Rules, Guidance Notes and Commitments that apply to the job role. Experience in an IFA/Wealth Management environment. If you would like further information please apply and we will be in touch. If this is of interest and you feel you meet the specified criteria, please reach out in confidence to Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Overview At Engine by Starling, was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 27, 2026
Full time
Overview At Engine by Starling, was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Chief Marketing Officer (CMO) . £140,000-£170,000 + Comprehensive Benefits Location: Birmingham We're partnering with an award-winning beauty and wellness brand to appoint a Chief Marketing Officer (CMO) as the business prepares for further scale and strategic investment and seeks a commercially focused, driven marketing leader. Proven experience at CMO / Marketing Director level within a subscription or D2C business is essential for this role. The role Reporting to the CEO, the CMO will own and deliver the full marketing and growth strategy, with a clear focus on scaling a subscription model. You'll lead across brand, digital, performance and CRM, driving customer acquisition, retention and lifetime value. Developing and executing a multi-channel marketing strategy across paid media, CRM, content and partnerships Own and execute a go-to-market and revenue strategy across all business lines. Scaling performance marketing (paid social, search, affiliates) with a strong focus on ROI and CAC optimisation Owning brand strategy, positioning and creative direction Using data, insights and testing to continuously optimise campaigns and customer journeys Managing budgets, forecasting and marketing performance metrics Building and leading a high-performing marketing team What we're looking for Proven experience at CMO / Marketing Director level within a subscription or D2C business Strong background in performance marketing, CRM and digital growth Experience in a product-led, customer-focused environment (beauty, wellness, or similar) Track record of scaling customer acquisition and improving retention metrics Highly commercial, data-driven, and comfortable owning budget and ROI Hands-on approach with the ability to operate strategically and tactically The role is ideal for a driven CMO who thrives on autonomy and wants real ownership in a fast-paced, high-growth environment. You'll join a dynamic, empowering culture where you're trusted to take full control of your work, make an impact, and accelerate your caree r.
Mar 27, 2026
Full time
Chief Marketing Officer (CMO) . £140,000-£170,000 + Comprehensive Benefits Location: Birmingham We're partnering with an award-winning beauty and wellness brand to appoint a Chief Marketing Officer (CMO) as the business prepares for further scale and strategic investment and seeks a commercially focused, driven marketing leader. Proven experience at CMO / Marketing Director level within a subscription or D2C business is essential for this role. The role Reporting to the CEO, the CMO will own and deliver the full marketing and growth strategy, with a clear focus on scaling a subscription model. You'll lead across brand, digital, performance and CRM, driving customer acquisition, retention and lifetime value. Developing and executing a multi-channel marketing strategy across paid media, CRM, content and partnerships Own and execute a go-to-market and revenue strategy across all business lines. Scaling performance marketing (paid social, search, affiliates) with a strong focus on ROI and CAC optimisation Owning brand strategy, positioning and creative direction Using data, insights and testing to continuously optimise campaigns and customer journeys Managing budgets, forecasting and marketing performance metrics Building and leading a high-performing marketing team What we're looking for Proven experience at CMO / Marketing Director level within a subscription or D2C business Strong background in performance marketing, CRM and digital growth Experience in a product-led, customer-focused environment (beauty, wellness, or similar) Track record of scaling customer acquisition and improving retention metrics Highly commercial, data-driven, and comfortable owning budget and ROI Hands-on approach with the ability to operate strategically and tactically The role is ideal for a driven CMO who thrives on autonomy and wants real ownership in a fast-paced, high-growth environment. You'll join a dynamic, empowering culture where you're trusted to take full control of your work, make an impact, and accelerate your caree r.
Cryer Baker Insurance Recruitment Ltd
Gateshead, Tyne And Wear
We are pleased to be working with one of the most progressive insurance networks operating in the UK today. They have created a new Risk Assistant role where you will based in their regional office in Newcastle/Gateshead. They would also consider candidates who would prefer working from home too, with onsite meetings when required. SUMMARY OF THE ROLE The Risk Assistant will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. JOB DESCRIPTION & RESPONSIBILITIES Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (AR's) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments Assist in issuing Risk/compliance communications to ARs Assist in Compliance policy reviews & related AR training Assist in management of Data Protection Breaches - documenting whether the Information Commissioner's Office notifications are required. Assist in developing Risk framework and related Management information Assist with Product Governance reviews including Fair Value documentation and Distributor requests from Insurers, Managing General Agents and Wholesale Brokers Assist in Risk and Compliance Projects as required REQUIRED SKILLS/PERSONAL ATTRIBUTES: At least 5 years' experience in Financial Services Compliance/Risk roles. Able to navigate FCA handbooks, review FCA communications, Ability to review/draft compliance policies/processes Able to work with senior stakeholders Skills Must be Microsoft Office literate, including Word, Excel and PowerPoint. Strong communicator Confident to be able to ask questions and raise queries with all stakeholders Dependent on experience, the basic salary is from £27K to £35K with excellent additional staff benefits.
Mar 27, 2026
Full time
We are pleased to be working with one of the most progressive insurance networks operating in the UK today. They have created a new Risk Assistant role where you will based in their regional office in Newcastle/Gateshead. They would also consider candidates who would prefer working from home too, with onsite meetings when required. SUMMARY OF THE ROLE The Risk Assistant will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. JOB DESCRIPTION & RESPONSIBILITIES Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (AR's) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments Assist in issuing Risk/compliance communications to ARs Assist in Compliance policy reviews & related AR training Assist in management of Data Protection Breaches - documenting whether the Information Commissioner's Office notifications are required. Assist in developing Risk framework and related Management information Assist with Product Governance reviews including Fair Value documentation and Distributor requests from Insurers, Managing General Agents and Wholesale Brokers Assist in Risk and Compliance Projects as required REQUIRED SKILLS/PERSONAL ATTRIBUTES: At least 5 years' experience in Financial Services Compliance/Risk roles. Able to navigate FCA handbooks, review FCA communications, Ability to review/draft compliance policies/processes Able to work with senior stakeholders Skills Must be Microsoft Office literate, including Word, Excel and PowerPoint. Strong communicator Confident to be able to ask questions and raise queries with all stakeholders Dependent on experience, the basic salary is from £27K to £35K with excellent additional staff benefits.
VP, Global Partnerships £80,000 - £95,000 + Uncapped Commission Central London Hybrid Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Our client has long been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As they embark on a new era of growth, they're seeking a dynamic and commercially driven VP of Global Partnerships to drive their continued growth for the next decade and beyond. The VP of Global Partnerships will play a crucial role in their expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to profitability and growth. Expand and optimize their digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Who We're Looking For: Travel Enthusiast: A passion for travel is essential! Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Ability to converse with global tourist boards Worldly sales person - Ideal! Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 27, 2026
Full time
VP, Global Partnerships £80,000 - £95,000 + Uncapped Commission Central London Hybrid Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Our client has long been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As they embark on a new era of growth, they're seeking a dynamic and commercially driven VP of Global Partnerships to drive their continued growth for the next decade and beyond. The VP of Global Partnerships will play a crucial role in their expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to profitability and growth. Expand and optimize their digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Who We're Looking For: Travel Enthusiast: A passion for travel is essential! Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Ability to converse with global tourist boards Worldly sales person - Ideal! Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Massenhove Recruitment Limited
Newcastle Upon Tyne, Tyne And Wear
Risk Assistant Job Market - Insurance Risk & Compliance Risk Assistant - About the role You will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. Risk Assistant - Key duties Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (AR's) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments Assist in issuing Risk/compliance communications to ARs Assist in Compliance policy reviews & related AR training Assist in management of Data Protection Breaches - documenting whether the Information Commissioner's Office notifications are required Assist in developing the Risk framework and related Management information Assist with Product Governance reviews including Fair Value documentation and Distributor requests from Insurers, Managing General Agents and Wholesale Brokers Assist in Risk and Compliance Projects as required Risk Assistant - Key requirements Ideally will hold relevant Financial Services qualifications or training Experience in Financial Services Compliance/Risk roles - able to navigate FCA handbooks, review FCA communications Ability to review/draft compliance policies/processes Must be Microsoft Office literate, including Word, Excel and PowerPoint. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Mar 27, 2026
Full time
Risk Assistant Job Market - Insurance Risk & Compliance Risk Assistant - About the role You will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. Risk Assistant - Key duties Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (AR's) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments Assist in issuing Risk/compliance communications to ARs Assist in Compliance policy reviews & related AR training Assist in management of Data Protection Breaches - documenting whether the Information Commissioner's Office notifications are required Assist in developing the Risk framework and related Management information Assist with Product Governance reviews including Fair Value documentation and Distributor requests from Insurers, Managing General Agents and Wholesale Brokers Assist in Risk and Compliance Projects as required Risk Assistant - Key requirements Ideally will hold relevant Financial Services qualifications or training Experience in Financial Services Compliance/Risk roles - able to navigate FCA handbooks, review FCA communications Ability to review/draft compliance policies/processes Must be Microsoft Office literate, including Word, Excel and PowerPoint. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months. The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October. We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential. The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role. Specifically, the role of the Events Manager involves: Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT's programme of events. Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors. Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards. Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors. Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints. Evaluating and reporting on events to committees including the Board of Trustees. Business and project management Devise and manage project plans, risk registers and budgets for events and associated areas of operations. Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers. Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. General Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK. Contribute to the development and implementation of the Strategy. Undertake training to ensure appropriate skills are acquired or developed. Provide occasional holiday and sickness cover for posts at the same or lower grade. Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post. If you would like to hear more about this opportunity, please apply for further details
Mar 27, 2026
Full time
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months. The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October. We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential. The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role. Specifically, the role of the Events Manager involves: Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT's programme of events. Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors. Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards. Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors. Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints. Evaluating and reporting on events to committees including the Board of Trustees. Business and project management Devise and manage project plans, risk registers and budgets for events and associated areas of operations. Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers. Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. General Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK. Contribute to the development and implementation of the Strategy. Undertake training to ensure appropriate skills are acquired or developed. Provide occasional holiday and sickness cover for posts at the same or lower grade. Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post. If you would like to hear more about this opportunity, please apply for further details
Risk Assistant (Insurance) Gateshead £27,500 - £35,000 + benefits You'll gain in-depth hands-on experience working directly with the Chief Risk Officer in a fast-growing insurance group. This is a rare chance to fast-track your expertise in risk and compliance, while working closely with senior decision-makers and building a real career path. The business is expanding quickly and you'll be part of a team where your input is valued and progression is encouraged. What you'll do Day to day, you'll be supporting the Chief Risk Officer and compliance team, helping to keep everything running smoothly and accurately. You'll be involved in a wide range of activities that will deepen your knowledge and position you for the next step in your career. Key areas you'll work on include: Researching and drafting risk reviews for member firms Issuing annual risk reviews to Appointed Representatives (ARs) Assisting in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and Financial Promotions logs Helping to submit CF1 applications and update FCA register details Preparing Risk Committee and Management Information (MI) packs Supporting regulatory monitoring and compliance communications to ARs Assisting with compliance policy reviews, AR training and data protection breach management Contributing to product governance reviews and fair value documentation What you'll need Financial Services qualifications or training, with at least 5 years' experience in compliance or risk Strong understanding of FCA handbooks and ability to review and draft compliance policies Confident working with senior stakeholders and managing multiple priorities About the company This insurance group has experienced impressive organic growth over the last few years. They offer a great place to work for those who wish to progress their career in a warm and supportive environment. Please click the 'Apply' button. Don't worry if your CV isn't up to date. Just send what you have and we'll deal with that later.
Mar 27, 2026
Full time
Risk Assistant (Insurance) Gateshead £27,500 - £35,000 + benefits You'll gain in-depth hands-on experience working directly with the Chief Risk Officer in a fast-growing insurance group. This is a rare chance to fast-track your expertise in risk and compliance, while working closely with senior decision-makers and building a real career path. The business is expanding quickly and you'll be part of a team where your input is valued and progression is encouraged. What you'll do Day to day, you'll be supporting the Chief Risk Officer and compliance team, helping to keep everything running smoothly and accurately. You'll be involved in a wide range of activities that will deepen your knowledge and position you for the next step in your career. Key areas you'll work on include: Researching and drafting risk reviews for member firms Issuing annual risk reviews to Appointed Representatives (ARs) Assisting in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and Financial Promotions logs Helping to submit CF1 applications and update FCA register details Preparing Risk Committee and Management Information (MI) packs Supporting regulatory monitoring and compliance communications to ARs Assisting with compliance policy reviews, AR training and data protection breach management Contributing to product governance reviews and fair value documentation What you'll need Financial Services qualifications or training, with at least 5 years' experience in compliance or risk Strong understanding of FCA handbooks and ability to review and draft compliance policies Confident working with senior stakeholders and managing multiple priorities About the company This insurance group has experienced impressive organic growth over the last few years. They offer a great place to work for those who wish to progress their career in a warm and supportive environment. Please click the 'Apply' button. Don't worry if your CV isn't up to date. Just send what you have and we'll deal with that later.
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Solutions Engineering team Solutions Engineering at hx is the technical heart of our go-to-market organisation. This team is responsible for the Technical Win - convincing underwriters, actuaries, IT leaders, and security teams that hx is the platform they can trust with the pricing and underwriting decisions that define their business. Our Solution Engineers sit at the edge of what's possible for our product, our customers, and our industry. This is a small, senior team working on the hardest and most interesting problems hx encounters - where only a combination of technical depth, market expertise, and Renew knowledge will do. As a Solutions Engineer, you are often one of the first hxers a prospect meets. Every engagement is high-stakes. Every interaction is visible. You help customers reimagine how pricing and underwriting can work, turning bold ideas and messy legacy realities into practical, production-ready solutions that actually ship. You leave a trace that shapes how customers see the entire company. What you'll be doing Own the technical sales motion for complex opportunities, driving the technical win across discovery, demos, proofs of value, and technical evaluations - leveraging AI-assisted process Design and deliver high-impact, persona-led demos for actuaries, underwriters, IT, and executive stakeholders, showing both the power of hx Renew and the art of the possible Run technically ambitious POVs, often innovating at the edge of hx Renew's capabilities to address complex or novel customer use cases Act as a trusted technical advisor throughout the sales process, contributing meaningfully to RFPs and RFIs, answering deep technical questions, handling objections Rapidly build deep expertise in hx Renew, Python-based workflows, insurance pricing and AI use cases becoming a credible technical authority with customers and internal teams Feed real-world customer insight back into Product and Engineering, helping shape future platform capabilities based on emerging customer needs and emerging AI use cases What you'll need to have done You must have extensive experience coding in Python Exposure to technical, customer-facing work within a B2B SaaS, technology, or data-driven environment (this could include internships, placements, graduate roles, or early-career positions) Some experience supporting or observing multi-stakeholder conversations, where technical considerations needed to be explained, justified, or adapted for different audiences Demonstrated ability to build, adapt, or explain technical artefacts (e.g. demos, scripts, prototypes, analyses, workflows), even if not owned end-to-end in a sales context Evidence of earning trust through clear communication, curiosity, and follow-through, whether with customers, internal stakeholders, or project partners A strong sense of ownership and collaboration, with examples of working closely with peers across technical and non-technical functions to move work forward Bonus: experience in (re)insurance, or familiarity with insurer target operating models and how pricing drives value You're unlikely to thrive here if You prefer clearly defined problems over ambiguous, high-stakes challenges You're uncomfortable being customer-facing and highly visible in critical moments You avoid accountability when outcomes are uncertain If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme. Additional perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in-person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Talent Partner Interview Take Home - Python Assessment Hiring Manager Interview - with our Director of Solutions Engineering, Urszula Etheridge Code walk through and role play Values Interview Informal Coffee Chat - Meet our Chief Solutions Officer, TC We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Mar 27, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Solutions Engineering team Solutions Engineering at hx is the technical heart of our go-to-market organisation. This team is responsible for the Technical Win - convincing underwriters, actuaries, IT leaders, and security teams that hx is the platform they can trust with the pricing and underwriting decisions that define their business. Our Solution Engineers sit at the edge of what's possible for our product, our customers, and our industry. This is a small, senior team working on the hardest and most interesting problems hx encounters - where only a combination of technical depth, market expertise, and Renew knowledge will do. As a Solutions Engineer, you are often one of the first hxers a prospect meets. Every engagement is high-stakes. Every interaction is visible. You help customers reimagine how pricing and underwriting can work, turning bold ideas and messy legacy realities into practical, production-ready solutions that actually ship. You leave a trace that shapes how customers see the entire company. What you'll be doing Own the technical sales motion for complex opportunities, driving the technical win across discovery, demos, proofs of value, and technical evaluations - leveraging AI-assisted process Design and deliver high-impact, persona-led demos for actuaries, underwriters, IT, and executive stakeholders, showing both the power of hx Renew and the art of the possible Run technically ambitious POVs, often innovating at the edge of hx Renew's capabilities to address complex or novel customer use cases Act as a trusted technical advisor throughout the sales process, contributing meaningfully to RFPs and RFIs, answering deep technical questions, handling objections Rapidly build deep expertise in hx Renew, Python-based workflows, insurance pricing and AI use cases becoming a credible technical authority with customers and internal teams Feed real-world customer insight back into Product and Engineering, helping shape future platform capabilities based on emerging customer needs and emerging AI use cases What you'll need to have done You must have extensive experience coding in Python Exposure to technical, customer-facing work within a B2B SaaS, technology, or data-driven environment (this could include internships, placements, graduate roles, or early-career positions) Some experience supporting or observing multi-stakeholder conversations, where technical considerations needed to be explained, justified, or adapted for different audiences Demonstrated ability to build, adapt, or explain technical artefacts (e.g. demos, scripts, prototypes, analyses, workflows), even if not owned end-to-end in a sales context Evidence of earning trust through clear communication, curiosity, and follow-through, whether with customers, internal stakeholders, or project partners A strong sense of ownership and collaboration, with examples of working closely with peers across technical and non-technical functions to move work forward Bonus: experience in (re)insurance, or familiarity with insurer target operating models and how pricing drives value You're unlikely to thrive here if You prefer clearly defined problems over ambiguous, high-stakes challenges You're uncomfortable being customer-facing and highly visible in critical moments You avoid accountability when outcomes are uncertain If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme. Additional perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in-person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Talent Partner Interview Take Home - Python Assessment Hiring Manager Interview - with our Director of Solutions Engineering, Urszula Etheridge Code walk through and role play Values Interview Informal Coffee Chat - Meet our Chief Solutions Officer, TC We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
