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chief product officer
The Felix Project
Head of Health, Safety & Compliance
The Felix Project
Job Title: Head of Health, Safety & Compliance Reporting To: Chief Operating Officer Direct Reports: 2 Salary Range: Up to £65,000 Contract Type: Permanent Working days/hours per week: 35 per week, Monday Friday, 9am 5pm Location: Hybrid with travel to London sites (Old Street, Canary Wharf, Poplar, Acton, Deptford, Enfield) and other UK sites when required. Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. Our Vision: A UK where No good food goes to waste . The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Purpose of the Job The Head of Health, Safety & Compliance will lead the development and delivery of the functional strategy through a cascade of the overall business strategy by ensuring company compliance with relevant health, safety, environmental and Food Safety legislation. Development of necessary policies and procedures and leads the ownership of establishing a safe working environment for colleagues and local communities. Continuous improvement and execution of programmes to provide and achieve practise. Duties and Responsibilities Use established NEBOSH/ IOSH Plan-do-check-act principles to drive safety improvements and leadership Environmental Health & Safety decisions in line with local guidance Liaises with external and internal key stakeholders and HSE experts and food supply leaders within partner organisations Ensure Safety Management Systems are up to date, relevant and manages risk appropriately, and in accordance with agreed standards Process ownership to ensure all significant and major SHE risks on site are quantified, managed and validated Monitor departmental KPI s and challenge improvement when required to ensure targets are achieved and improved Develops and leads the safety, health and environment strategy and plans for the site to ensure best in class processes and policies and developing a culture of compliance and operational ownership that are regularly reviewed and updated Completes regular Health, Safety and Environmental audits, evaluating practices, procedures, and facilities to assess risk and adherence to the law Prepares and schedules training to cover emergency procedures, workplace safety and other relevant topics Ensures inspections and servicing of plant, equipment and machinery is completed in compliance with relevant legislation Maintain records of discharge of or employee exposure to hazardous waste and/or pollutants, as required and monitor all other environmental risks to colleagues and the local community First Aid management including training, viewing and planning coverage, ordering and auditing of stock Provide functional leadership and oversight (quality check) for investigation of accidents and injuries. Coordination of incident files and the preparation of material for hearings and insurance investigations Ensure the operational process and production of finished goods are appropriately controlled via HACCP, to ensure compliance with food safety Ensure that technical governance is in place to deliver compliance with respect to internal, external and legal requirements Investigations into key deviations from process and specification, initiating appropriate action to bring the process back into control Leading the engagement of a Food Safety Culture Building of trust and credibility in how we operate, through significant on-site presence Visibility in working with food safety teams in food supply partners to create early adoption of process and policy ways of working.
Mar 18, 2026
Full time
Job Title: Head of Health, Safety & Compliance Reporting To: Chief Operating Officer Direct Reports: 2 Salary Range: Up to £65,000 Contract Type: Permanent Working days/hours per week: 35 per week, Monday Friday, 9am 5pm Location: Hybrid with travel to London sites (Old Street, Canary Wharf, Poplar, Acton, Deptford, Enfield) and other UK sites when required. Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. Our Vision: A UK where No good food goes to waste . The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Purpose of the Job The Head of Health, Safety & Compliance will lead the development and delivery of the functional strategy through a cascade of the overall business strategy by ensuring company compliance with relevant health, safety, environmental and Food Safety legislation. Development of necessary policies and procedures and leads the ownership of establishing a safe working environment for colleagues and local communities. Continuous improvement and execution of programmes to provide and achieve practise. Duties and Responsibilities Use established NEBOSH/ IOSH Plan-do-check-act principles to drive safety improvements and leadership Environmental Health & Safety decisions in line with local guidance Liaises with external and internal key stakeholders and HSE experts and food supply leaders within partner organisations Ensure Safety Management Systems are up to date, relevant and manages risk appropriately, and in accordance with agreed standards Process ownership to ensure all significant and major SHE risks on site are quantified, managed and validated Monitor departmental KPI s and challenge improvement when required to ensure targets are achieved and improved Develops and leads the safety, health and environment strategy and plans for the site to ensure best in class processes and policies and developing a culture of compliance and operational ownership that are regularly reviewed and updated Completes regular Health, Safety and Environmental audits, evaluating practices, procedures, and facilities to assess risk and adherence to the law Prepares and schedules training to cover emergency procedures, workplace safety and other relevant topics Ensures inspections and servicing of plant, equipment and machinery is completed in compliance with relevant legislation Maintain records of discharge of or employee exposure to hazardous waste and/or pollutants, as required and monitor all other environmental risks to colleagues and the local community First Aid management including training, viewing and planning coverage, ordering and auditing of stock Provide functional leadership and oversight (quality check) for investigation of accidents and injuries. Coordination of incident files and the preparation of material for hearings and insurance investigations Ensure the operational process and production of finished goods are appropriately controlled via HACCP, to ensure compliance with food safety Ensure that technical governance is in place to deliver compliance with respect to internal, external and legal requirements Investigations into key deviations from process and specification, initiating appropriate action to bring the process back into control Leading the engagement of a Food Safety Culture Building of trust and credibility in how we operate, through significant on-site presence Visibility in working with food safety teams in food supply partners to create early adoption of process and policy ways of working.
Capital One UK
Director of Software Engineering
Capital One UK Islington, London
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 18, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Positive Employment
Communications Officer
Positive Employment Bedford, Bedfordshire
Our client is a large local government organisation and looking for an experienced Comms Officer to join their team. This is initially a 3 month contract which may be extended for the right applicant You will To effectively promote the services and policies of the business, to its staff, residents, businesses, partner organisations and wider audiences, and to provide an efficient corporate media relations service. To support and monitor messaging from the business through social media platforms and assist with communicating their digital transformation through effective internal communications methods Work both internally and externally and with partner agencies assisting with the production and coordination of joint media opportunities as well as communications, social media and sponsorship and advertising campaigns You will handle high profile and engaging internal communications campaigns across a variety of mediums. Also provide advice for Directors, Chief Executive, senior managers and organisational working groups on internal communications strategies on high profile issues. PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 HYBRID WORKING AVAILABLE
Mar 18, 2026
Seasonal
Our client is a large local government organisation and looking for an experienced Comms Officer to join their team. This is initially a 3 month contract which may be extended for the right applicant You will To effectively promote the services and policies of the business, to its staff, residents, businesses, partner organisations and wider audiences, and to provide an efficient corporate media relations service. To support and monitor messaging from the business through social media platforms and assist with communicating their digital transformation through effective internal communications methods Work both internally and externally and with partner agencies assisting with the production and coordination of joint media opportunities as well as communications, social media and sponsorship and advertising campaigns You will handle high profile and engaging internal communications campaigns across a variety of mediums. Also provide advice for Directors, Chief Executive, senior managers and organisational working groups on internal communications strategies on high profile issues. PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 HYBRID WORKING AVAILABLE
Macildowie Recruitment and Retention
Product Director (Innovation)
Macildowie Recruitment and Retention
Product Innovation Director Ruddington, hybrid Salary: Competitive executive package + bonus + benefits 09:00- 17:00, Monday to Friday Macildowie are working with a leading client based in Nottingham to recruit a Director - Product Innovation. This is a pivotal leadership opportunity within the technology sector, focused on SaaS innovation across HCM and Finance markets. Reporting directly to the Chief Officer - Marketing, you will provide strategic leadership, operational direction and commercial oversight across the product innovation function. As Director - Product Innovation, you will shape and define the future of a growing cloud-based product portfolio. You will own the full innovation lifecycle - from ideation and validation through to commercial launch - ensuring scalable, AI-enabled solutions that anticipate customer demand and deliver measurable business outcomes. Key responsibilities include: Defining and delivering departmental strategy aligned to long-term company objectives Driving revenue growth, retention and operational KPIs Leading digital transformation initiatives, AI adoption and platform innovation Managing significant budgets and ensuring commercial return on investment Collaborating cross-functionally to deliver compelling go-to-market strategies Acting as a visible and credible spokesperson for product innovation We are seeking a senior leader with a proven track record within a SaaS, technology, or HCM/Finance-related organisation. You will combine strategic thinking with a strong bias for execution, using data-driven insight to guide decision-making and market positioning. You will bring: Experience delivering successful, market-leading product launches A strong understanding of HCM and Finance sector trends and compliance landscapes Expertise in leading digital transformation and AI-enabled initiatives Exceptional stakeholder engagement and influencing capability The presence and credibility to represent the product vision both internally and externally Desirable experience includes international market expansion, particularly in the US, and exposure to AI-native or automation-led enterprise solutions. This is a high-impact executive role for a commercially astute and visionary leader who thrives in a fast-paced, evolving environment and is passionate about delivering meaningful customer value. Interested? Click apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 17, 2026
Full time
Product Innovation Director Ruddington, hybrid Salary: Competitive executive package + bonus + benefits 09:00- 17:00, Monday to Friday Macildowie are working with a leading client based in Nottingham to recruit a Director - Product Innovation. This is a pivotal leadership opportunity within the technology sector, focused on SaaS innovation across HCM and Finance markets. Reporting directly to the Chief Officer - Marketing, you will provide strategic leadership, operational direction and commercial oversight across the product innovation function. As Director - Product Innovation, you will shape and define the future of a growing cloud-based product portfolio. You will own the full innovation lifecycle - from ideation and validation through to commercial launch - ensuring scalable, AI-enabled solutions that anticipate customer demand and deliver measurable business outcomes. Key responsibilities include: Defining and delivering departmental strategy aligned to long-term company objectives Driving revenue growth, retention and operational KPIs Leading digital transformation initiatives, AI adoption and platform innovation Managing significant budgets and ensuring commercial return on investment Collaborating cross-functionally to deliver compelling go-to-market strategies Acting as a visible and credible spokesperson for product innovation We are seeking a senior leader with a proven track record within a SaaS, technology, or HCM/Finance-related organisation. You will combine strategic thinking with a strong bias for execution, using data-driven insight to guide decision-making and market positioning. You will bring: Experience delivering successful, market-leading product launches A strong understanding of HCM and Finance sector trends and compliance landscapes Expertise in leading digital transformation and AI-enabled initiatives Exceptional stakeholder engagement and influencing capability The presence and credibility to represent the product vision both internally and externally Desirable experience includes international market expansion, particularly in the US, and exposure to AI-native or automation-led enterprise solutions. This is a high-impact executive role for a commercially astute and visionary leader who thrives in a fast-paced, evolving environment and is passionate about delivering meaningful customer value. Interested? Click apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Wanderlust
VP Global Partnerships
Wanderlust Camden, London
VP, Global Partnerships (£70K+ & uncapped commission) Join the Future of Travel Media with Wanderlust Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Wanderlust has been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As we embark on a new era of growth, we're seeking a dynamic and commercially driven VP of Global Partnerships to drive our continued growth for the next decade and beyond. Why Wanderlust ? With a rich heritage and a reputation for delivering transformative travel content, Wanderlust is undergoing a major global expansion. Under new ownership and a strengthened leadership team since 2020, we're investing millions into our growth, enhancing our digital capabilities, and expanding our print presence to over 80 markets worldwide. We're more committed than ever to innovating and staying at the forefront of travel media. About the Role Based in our Bloomsbury office in central London, the VP of Global Partnerships will play a crucial role in our expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to Wanderlust's profitability and growth. Expand and optimize our digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Represent Wanderlust at industry events, conferences, and meetings, both locally and globally, and become a trusted brand ambassador for our partners. These are integral to the role and include evenings, weekends and multi-day travel to international destinations across the year. Who We're Looking For: Travel Enthusiast: A passion for travel, especially in the style of Wanderlust , is essential. Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. What We Offer: Salary: £70K (based on experience) + industry leading uncapped commission structure An opportunity to be part of a multi-award-winning travel brand with an exciting future. A chance to work in a collaborative, innovative, and inspiring environment with travel at the heart of everything we do. How to Apply: If you're ready to join a team passionate about travel and making a difference in the media landscape, please send your CV and a 30-second video pitch explaining why you are right for the role by an email via the button below.
Mar 17, 2026
Full time
VP, Global Partnerships (£70K+ & uncapped commission) Join the Future of Travel Media with Wanderlust Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Wanderlust has been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As we embark on a new era of growth, we're seeking a dynamic and commercially driven VP of Global Partnerships to drive our continued growth for the next decade and beyond. Why Wanderlust ? With a rich heritage and a reputation for delivering transformative travel content, Wanderlust is undergoing a major global expansion. Under new ownership and a strengthened leadership team since 2020, we're investing millions into our growth, enhancing our digital capabilities, and expanding our print presence to over 80 markets worldwide. We're more committed than ever to innovating and staying at the forefront of travel media. About the Role Based in our Bloomsbury office in central London, the VP of Global Partnerships will play a crucial role in our expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to Wanderlust's profitability and growth. Expand and optimize our digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Represent Wanderlust at industry events, conferences, and meetings, both locally and globally, and become a trusted brand ambassador for our partners. These are integral to the role and include evenings, weekends and multi-day travel to international destinations across the year. Who We're Looking For: Travel Enthusiast: A passion for travel, especially in the style of Wanderlust , is essential. Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. What We Offer: Salary: £70K (based on experience) + industry leading uncapped commission structure An opportunity to be part of a multi-award-winning travel brand with an exciting future. A chance to work in a collaborative, innovative, and inspiring environment with travel at the heart of everything we do. How to Apply: If you're ready to join a team passionate about travel and making a difference in the media landscape, please send your CV and a 30-second video pitch explaining why you are right for the role by an email via the button below.
ENN (Emergency Nutrition Network)
Finance Manager
ENN (Emergency Nutrition Network)
Emergency Nutrition Network (ENN) is seeking to appoint an outstanding Finance Manager with the desire to help address one of the world s great challenges. You will join the charity in the Summer 2026 and guide us through the next chapter of financial oversight and performance. We are looking for someone with the passion and required competence to help organisations achieve their mission through the most effective and efficient oversight and delivery of finance management. ENN is a highly respected Oxfordshire-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by connecting critical actors, building evidence and improving knowledge. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups who are the go to networks for their specialisms. This is an exciting time to take on a lead role in this influential organisation. To read more about the responsibilities and requirements of the role, as well as details on how to apply, download a copy of the Job Description for further details. About Emergency Nutrition Network (ENN) Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based. Our vision is that: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs We support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states. ENN s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange. ENN is governed by a Board of Trustees and has its office in Kidlington, Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. Our People ENN s team is made up of a range of technical experts in nutrition and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development . We are proud that in our Employee Engagement Surveys our team say that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN. Terms and Conditions Type of contract: Permanent Hours of work : Full time (37.5 hours per week) Location: Hybrid. This role will be expected to work Monday and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements, including part time working. This will be considered on a case-by-case basis, balancing ENN s needs with a candidate s other commitments. Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff. Salary: up to £60,000 per annum (FTE), dependent on experience Pension : Auto-Enrolment to ENN scheme with a generous Employer contribution of 5% Benefits: Dental cover, Life cover, Employee Assistance Program, Wellbeing contribution Purpose of the role The Finance (FM) contributes to ENN s vision through strategic management and governance of its financial resources and budgets. The Finance Manager is responsible for finance strategy, planning and oversight, reporting, regulatory compliance and aligning finance strategies with organisational goals and operations. The FM is a member of the management team, provides key insights to support business decisions, liaises with the board of trustees and holds the position of Company Secretary. Responsibilities Develop ENN s finance strategy in support of the delivery of its 5 year strategic goals. Proactively enhance ENN s financial systems to manage and oversee project budgets, forecast trends, identify opportunities, and analyse organizational performance through data-driven decision making Strategic Support Provide management information and financial insights to the management team and trustees including identification and mitigation of strategic and operational financial risks. Line Management Line manage and mentor the finance team (currently 1 management accountant) and ensure positive, productive, and supportive team relationships Oversee the core finance functions; including multi-currency (GBP, EUR and USD) payables , receivables, bank reconciliations, cash flow and general ledger reconciliations Budgeting & Forecasting - Lead the annual budgeting process and track financial performance of the organisation as well as budget variance analysis of project P&L s Manage finance year end and the Charity s annual and other audits, including holding the relationship with auditors and preparing the appropriate statements Contribute to the organisation s income generation ambitions, supporting partner due diligence and in providing advice, guidance and assistance, and in preparation of funding proposal budgets that meet ENN s requirements Internal Controls & Compliance - Advise the management team on any measures required to ensure that financial systems (including payroll and banking systems), policies, procedures and controls are robust and adhere to regulatory requirements and implement these procedures where appropriate. Manage effective payroll, including: Preparing payroll calculations, submissions on Bright Pay pension administration, payroll year end schedules and PSA calculation and submission. Charity Governance Company Secretary duties ensuring timely and accurate statutory filing with Companies House and The Charity Commission Maintain high quality records in line with regulatory requirements and GDPR Other tasks reasonably requested by the CEO Person Specification Essential Qualified Accountant (ACA, ACCA, CIMA) Extensive experience of leading financial management for organisations in the non-profit sector, with a thorough understanding of charity specific financial obligations. Demonstrated experience in reporting to and engaging with management teams and/or trustees on matters related to financial risk management, including presenting complex financial data, risk assessments, and strategic recommendations. Experience of building and managing grant funded project accounting with proportional allocation of staff costs to funds. Experience of developing funding proposals with a variety of funders, including institutional funders, foundations and NGO s Experience of managing payroll. Experience in line managing a team including appropriate delegation, performance management, staff engagement and development, and effective coordination of team workload Ability to work both autonomously and as pro-active business partner to members of a dispersed team. Strong interpersonal and communication skills Proficient user of Microsoft Excel, Word, PowerPoint, Outlook and a range of commercial financial software (ENN use iplicit accounting software) Desirable Specific experience with international institutional funders, foundations and International NGO s would be an advantage Experience in managing income and expenditure in multiple currencies Experience of iplicit accounting software, BrightPay payroll software Reporting Lines The Finance Manager is a member of ENN s Management Team and reports to the Chief Executive Officer and has line management responsibility for a small team (currently 1 management accountant). Eligibility to work The successful applicant is required to demonstrate they have the Right to Work in the UK . This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds. Application Process Please submit a Cover Letter (no more than one page) outlining your motivation to take on the role and how your experience satisfies the Person Specification) along with your CV.
Mar 17, 2026
Full time
Emergency Nutrition Network (ENN) is seeking to appoint an outstanding Finance Manager with the desire to help address one of the world s great challenges. You will join the charity in the Summer 2026 and guide us through the next chapter of financial oversight and performance. We are looking for someone with the passion and required competence to help organisations achieve their mission through the most effective and efficient oversight and delivery of finance management. ENN is a highly respected Oxfordshire-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by connecting critical actors, building evidence and improving knowledge. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups who are the go to networks for their specialisms. This is an exciting time to take on a lead role in this influential organisation. To read more about the responsibilities and requirements of the role, as well as details on how to apply, download a copy of the Job Description for further details. About Emergency Nutrition Network (ENN) Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based. Our vision is that: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs We support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states. ENN s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange. ENN is governed by a Board of Trustees and has its office in Kidlington, Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. Our People ENN s team is made up of a range of technical experts in nutrition and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development . We are proud that in our Employee Engagement Surveys our team say that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN. Terms and Conditions Type of contract: Permanent Hours of work : Full time (37.5 hours per week) Location: Hybrid. This role will be expected to work Monday and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements, including part time working. This will be considered on a case-by-case basis, balancing ENN s needs with a candidate s other commitments. Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff. Salary: up to £60,000 per annum (FTE), dependent on experience Pension : Auto-Enrolment to ENN scheme with a generous Employer contribution of 5% Benefits: Dental cover, Life cover, Employee Assistance Program, Wellbeing contribution Purpose of the role The Finance (FM) contributes to ENN s vision through strategic management and governance of its financial resources and budgets. The Finance Manager is responsible for finance strategy, planning and oversight, reporting, regulatory compliance and aligning finance strategies with organisational goals and operations. The FM is a member of the management team, provides key insights to support business decisions, liaises with the board of trustees and holds the position of Company Secretary. Responsibilities Develop ENN s finance strategy in support of the delivery of its 5 year strategic goals. Proactively enhance ENN s financial systems to manage and oversee project budgets, forecast trends, identify opportunities, and analyse organizational performance through data-driven decision making Strategic Support Provide management information and financial insights to the management team and trustees including identification and mitigation of strategic and operational financial risks. Line Management Line manage and mentor the finance team (currently 1 management accountant) and ensure positive, productive, and supportive team relationships Oversee the core finance functions; including multi-currency (GBP, EUR and USD) payables , receivables, bank reconciliations, cash flow and general ledger reconciliations Budgeting & Forecasting - Lead the annual budgeting process and track financial performance of the organisation as well as budget variance analysis of project P&L s Manage finance year end and the Charity s annual and other audits, including holding the relationship with auditors and preparing the appropriate statements Contribute to the organisation s income generation ambitions, supporting partner due diligence and in providing advice, guidance and assistance, and in preparation of funding proposal budgets that meet ENN s requirements Internal Controls & Compliance - Advise the management team on any measures required to ensure that financial systems (including payroll and banking systems), policies, procedures and controls are robust and adhere to regulatory requirements and implement these procedures where appropriate. Manage effective payroll, including: Preparing payroll calculations, submissions on Bright Pay pension administration, payroll year end schedules and PSA calculation and submission. Charity Governance Company Secretary duties ensuring timely and accurate statutory filing with Companies House and The Charity Commission Maintain high quality records in line with regulatory requirements and GDPR Other tasks reasonably requested by the CEO Person Specification Essential Qualified Accountant (ACA, ACCA, CIMA) Extensive experience of leading financial management for organisations in the non-profit sector, with a thorough understanding of charity specific financial obligations. Demonstrated experience in reporting to and engaging with management teams and/or trustees on matters related to financial risk management, including presenting complex financial data, risk assessments, and strategic recommendations. Experience of building and managing grant funded project accounting with proportional allocation of staff costs to funds. Experience of developing funding proposals with a variety of funders, including institutional funders, foundations and NGO s Experience of managing payroll. Experience in line managing a team including appropriate delegation, performance management, staff engagement and development, and effective coordination of team workload Ability to work both autonomously and as pro-active business partner to members of a dispersed team. Strong interpersonal and communication skills Proficient user of Microsoft Excel, Word, PowerPoint, Outlook and a range of commercial financial software (ENN use iplicit accounting software) Desirable Specific experience with international institutional funders, foundations and International NGO s would be an advantage Experience in managing income and expenditure in multiple currencies Experience of iplicit accounting software, BrightPay payroll software Reporting Lines The Finance Manager is a member of ENN s Management Team and reports to the Chief Executive Officer and has line management responsibility for a small team (currently 1 management accountant). Eligibility to work The successful applicant is required to demonstrate they have the Right to Work in the UK . This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds. Application Process Please submit a Cover Letter (no more than one page) outlining your motivation to take on the role and how your experience satisfies the Person Specification) along with your CV.
Avencia Consulting
Senior Wordings Technician
Avencia Consulting
We're working with a leading global insurer to hire a Senior Contract Wordings Technician to join their high-performing Technical Wordings team. This is a fantastic opportunity to work within the Office of the Chief Underwriting Officer (OCUO), partnering closely with underwriters, senior leadership, and technical specialists to support the delivery of a growing and evolving underwriting portfolio. For the right individual, there is a clear pathway to progress into a Head of Wordings position, making this an excellent opportunity for someone looking to step into a more strategic leadership role over time. About the Role Sitting within a central, high-impact function, you'll play a key role in ensuring underwriting wordings are technically robust, compliant, and aligned with market and regulatory developments. You'll collaborate across underwriting, legal, compliance, and product governance teams, providing expert guidance on wording development, interpretation, and best practice. Key Responsibilities Review and advise on a range of insurance wordings, including products, binding authorities, and broker wordings Support underwriters with technical wording expertise to help deliver business plans Monitor and interpret legal, regulatory, and market developments, advising on their impact Maintain and manage the central wordings repository and reporting Ensure consistency and best practice across all product wordings Lead the development of bespoke clauses for complex or large risks Conduct post-bind thematic reviews of product lines Support audits, regulatory change, and strategic projects Deliver training and share technical knowledge across the business Communicate complex technical concepts clearly to a range of stakeholders What We're Looking For Experience in insurance policy drafting or legal contract wordings Strong knowledge of Specialty lines wordings, particularly within Casualty, Marine, and Energy Strong knowledge of the insurance market and terminology Excellent stakeholder management skills, including working with senior leadership Strong analytical skills and attention to detail Ability to manage multiple priorities and work independently A collaborative mindset with strong organisational skills Clear and concise communication style Why Apply? Opportunity to work in a highly visible, strategic function Clear progression path into a Head of Wordings role Exposure to senior stakeholders and complex risks Collaborative and supportive team environment Chance to contribute to product innovation and underwriting excellence
Mar 17, 2026
Full time
We're working with a leading global insurer to hire a Senior Contract Wordings Technician to join their high-performing Technical Wordings team. This is a fantastic opportunity to work within the Office of the Chief Underwriting Officer (OCUO), partnering closely with underwriters, senior leadership, and technical specialists to support the delivery of a growing and evolving underwriting portfolio. For the right individual, there is a clear pathway to progress into a Head of Wordings position, making this an excellent opportunity for someone looking to step into a more strategic leadership role over time. About the Role Sitting within a central, high-impact function, you'll play a key role in ensuring underwriting wordings are technically robust, compliant, and aligned with market and regulatory developments. You'll collaborate across underwriting, legal, compliance, and product governance teams, providing expert guidance on wording development, interpretation, and best practice. Key Responsibilities Review and advise on a range of insurance wordings, including products, binding authorities, and broker wordings Support underwriters with technical wording expertise to help deliver business plans Monitor and interpret legal, regulatory, and market developments, advising on their impact Maintain and manage the central wordings repository and reporting Ensure consistency and best practice across all product wordings Lead the development of bespoke clauses for complex or large risks Conduct post-bind thematic reviews of product lines Support audits, regulatory change, and strategic projects Deliver training and share technical knowledge across the business Communicate complex technical concepts clearly to a range of stakeholders What We're Looking For Experience in insurance policy drafting or legal contract wordings Strong knowledge of Specialty lines wordings, particularly within Casualty, Marine, and Energy Strong knowledge of the insurance market and terminology Excellent stakeholder management skills, including working with senior leadership Strong analytical skills and attention to detail Ability to manage multiple priorities and work independently A collaborative mindset with strong organisational skills Clear and concise communication style Why Apply? Opportunity to work in a highly visible, strategic function Clear progression path into a Head of Wordings role Exposure to senior stakeholders and complex risks Collaborative and supportive team environment Chance to contribute to product innovation and underwriting excellence
HARRIS HILL
Chief Executive Officer
HARRIS HILL
Chief Executive Officer Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office Salary: circa £80,000 per annum Contract: Permanent, full-time Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset? About The Charity The charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models. Role priorities (first 12-18 months) Deliver a sustainable financial model and restore reserves. Redesign operations for the new scale. Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy). Rebuild business development capability and secure partnership income. Who you are Senior leader with experience of multi-site operations or similar scale. Strong partnership, commercialisation and Board reporting skills. Proven track record of strong financial management, contract negotiation and estate management. Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred. Desirable: Experience in community transport, social enterprise or productisation/licensing. Why this charity? Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes. Combine financial rigour with mission-aligned commercial innovation. Shape the organisation's stabilisation and long-term sustainability. For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first. Closing date for applications: 9am, Monday 23rd March 2026. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 17, 2026
Full time
Chief Executive Officer Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office Salary: circa £80,000 per annum Contract: Permanent, full-time Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset? About The Charity The charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models. Role priorities (first 12-18 months) Deliver a sustainable financial model and restore reserves. Redesign operations for the new scale. Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy). Rebuild business development capability and secure partnership income. Who you are Senior leader with experience of multi-site operations or similar scale. Strong partnership, commercialisation and Board reporting skills. Proven track record of strong financial management, contract negotiation and estate management. Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred. Desirable: Experience in community transport, social enterprise or productisation/licensing. Why this charity? Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes. Combine financial rigour with mission-aligned commercial innovation. Shape the organisation's stabilisation and long-term sustainability. For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first. Closing date for applications: 9am, Monday 23rd March 2026. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Insight Recruitment Solutions Limited
Senior Underwriter
Insight Recruitment Solutions Limited
A rare opportunity to join a fast-growing technology-enabled specialty carrier in a senior role with real strategic influence. What makes this stand out is the pace and scope - a start-up culture within an A-rated carrier, where you will have the autonomy to shape how the underwriting function operates rather than simply executing within an established framework. Our client seeks an Underwriter with experience in either Casualty, Surety, or Personal Lines, and working knowledge of reinsurance principles, structures (treaty/facultative), and experience of developing reinsurance strategies. You will have a track record of building constructive, long-term relationships with multiple stakeholders and experience of implementing efficient underwriting processes. Key responsibilities will include: Leading development and execution of underwriting evaluation processes and due diligence to achieve industry-leading underwriting returns and return on equity Overseeing successful onboarding of approved programs, including contracting, systems, financing, communications, and policy issuance Provide technical underwriting expertise in evaluating complex risks, developing underwriting guidelines, and assessing appropriate pricing and coverage terms Driving continuous process improvement initiatives for DUAEs' underwriting workflows, forms usage, pricing, terms and conditions, and risk appetite refinement Collaborating with Chief Underwriting Officer and Chief Risk Officer to develop and implement effective reinsurance strategies for partner programs, ensuring adequate risk transfer and capital management Working closely with Underwriting Director and Programme Manager on Portfolio Management to actively manage the overall portfolio of partner programs, monitoring risk accumulations, exposure concentrations, and profitability metrics Monitoring KPIs related to underwriting cycle times and productivity using data and analytics Our client is committed to diversity in all of its forms and operates an inclusive recruitment process
Mar 17, 2026
Full time
A rare opportunity to join a fast-growing technology-enabled specialty carrier in a senior role with real strategic influence. What makes this stand out is the pace and scope - a start-up culture within an A-rated carrier, where you will have the autonomy to shape how the underwriting function operates rather than simply executing within an established framework. Our client seeks an Underwriter with experience in either Casualty, Surety, or Personal Lines, and working knowledge of reinsurance principles, structures (treaty/facultative), and experience of developing reinsurance strategies. You will have a track record of building constructive, long-term relationships with multiple stakeholders and experience of implementing efficient underwriting processes. Key responsibilities will include: Leading development and execution of underwriting evaluation processes and due diligence to achieve industry-leading underwriting returns and return on equity Overseeing successful onboarding of approved programs, including contracting, systems, financing, communications, and policy issuance Provide technical underwriting expertise in evaluating complex risks, developing underwriting guidelines, and assessing appropriate pricing and coverage terms Driving continuous process improvement initiatives for DUAEs' underwriting workflows, forms usage, pricing, terms and conditions, and risk appetite refinement Collaborating with Chief Underwriting Officer and Chief Risk Officer to develop and implement effective reinsurance strategies for partner programs, ensuring adequate risk transfer and capital management Working closely with Underwriting Director and Programme Manager on Portfolio Management to actively manage the overall portfolio of partner programs, monitoring risk accumulations, exposure concentrations, and profitability metrics Monitoring KPIs related to underwriting cycle times and productivity using data and analytics Our client is committed to diversity in all of its forms and operates an inclusive recruitment process
Tempest Resourcing
Corporate Financial Accountant
Tempest Resourcing Harrow, Middlesex
London Borough Corporate Financial Accountant Rate: £38.43 Umbrella an hour OR £29.20 PAYE Hours per week: 36 Contract: 5 Months Location: Harrow Council Hub, Forward Dr, Harrow, UK, HA3 8FL Hybrid - mix of home and office/onsite client premises Qualified Accountant The Corporate Financial Accountant plays a key role in supporting the Chief Accountant by leading on the production of the Council's annual Statement of Accounts, ensuring compliance with current regulations, audit standards and best practice. The role oversees the management and reconciliation of balance sheet accounts throughout the year, contributes to improved financial processes, and ensures timely completion of statutory financial returns. It also provides strategic oversight of the Council's debtor position, supports service charge calculations, and acts as the lead contact for HMRC on tax matters. Working collaboratively with internal stakeholders, external auditors and finance teams, the role helps drive financial accuracy, compliance and continuous improvement across the organisation. This post exists to support the Chief Accountant and includes the following, to: Undertake tasks relating to year-end accounts, the production of the Statement of Accounts, following the latest guidance, audit requirements and best practices; Manage balance sheet accounts and balances throughout the year and to move towards a more timely, more automated production of the Statement of Accounts; Accurate and timely completion of CIPFA, Government and other revenue related statistical returns within the required deadlines e.g. RO and Quarterly Revenue Update Consolidate information for management and to maintain an overview of debtors, the overall debt position including provisions for bad debt Produce, consult on and agree with appropriate managers Support Service Charges at both budget setting and year-end Act as the Council's nominated HMRC contact for tax matters, to be aware of and keep up to date on tax issues and to complete tax returns Provide advice for tax matters to officers within the Council (or the procurement of such specialist advice, as directed) To lead and/or participate in improvement projects or matrix management projects as directed, as part of the Division's transformation and improvement agenda.
Mar 17, 2026
Contractor
London Borough Corporate Financial Accountant Rate: £38.43 Umbrella an hour OR £29.20 PAYE Hours per week: 36 Contract: 5 Months Location: Harrow Council Hub, Forward Dr, Harrow, UK, HA3 8FL Hybrid - mix of home and office/onsite client premises Qualified Accountant The Corporate Financial Accountant plays a key role in supporting the Chief Accountant by leading on the production of the Council's annual Statement of Accounts, ensuring compliance with current regulations, audit standards and best practice. The role oversees the management and reconciliation of balance sheet accounts throughout the year, contributes to improved financial processes, and ensures timely completion of statutory financial returns. It also provides strategic oversight of the Council's debtor position, supports service charge calculations, and acts as the lead contact for HMRC on tax matters. Working collaboratively with internal stakeholders, external auditors and finance teams, the role helps drive financial accuracy, compliance and continuous improvement across the organisation. This post exists to support the Chief Accountant and includes the following, to: Undertake tasks relating to year-end accounts, the production of the Statement of Accounts, following the latest guidance, audit requirements and best practices; Manage balance sheet accounts and balances throughout the year and to move towards a more timely, more automated production of the Statement of Accounts; Accurate and timely completion of CIPFA, Government and other revenue related statistical returns within the required deadlines e.g. RO and Quarterly Revenue Update Consolidate information for management and to maintain an overview of debtors, the overall debt position including provisions for bad debt Produce, consult on and agree with appropriate managers Support Service Charges at both budget setting and year-end Act as the Council's nominated HMRC contact for tax matters, to be aware of and keep up to date on tax issues and to complete tax returns Provide advice for tax matters to officers within the Council (or the procurement of such specialist advice, as directed) To lead and/or participate in improvement projects or matrix management projects as directed, as part of the Division's transformation and improvement agenda.
Senior Software Development Engineer - Services
Capital One
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Services About this role We are seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Business, Technology and Operations, bringing a passion for using software and technology to create impactful solutions. To be successful in this role, you will have an understanding of the benefits of business processes automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You are able to seamlessly switch from deep diving users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. What you'll do Design, develop, test and maintain a range of internal facing software products and solutions that automate Business processes Work to achieve the goals and vision shared by Product Management and your team Leadership Be an advocate for governance, documentation and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Provide technical leadership and innovate within your team. What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Demonstrable knowledge of creating architectural designs that meet the business need Proven experience in technical leadership, with a passion for mentoring and nurturing engineers You bring a user focussed mindset. An ability to capture process requirements in order to rapidly refine a solution You're able to effectively communicate and work together across engineering to maximise inner-sourcing opportunities and reduce waste Experience and knowledge in Cloud/AWS technologies. What you'll get to learn (any previous experience would be advantageous) Solving real world problems and being comfortable working in a complex regulated environment Gain the opportunity to become an expert in writing and optimising code with the power of AI code assistants (GitHub Copilot). Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 17, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Services About this role We are seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Business, Technology and Operations, bringing a passion for using software and technology to create impactful solutions. To be successful in this role, you will have an understanding of the benefits of business processes automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You are able to seamlessly switch from deep diving users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. What you'll do Design, develop, test and maintain a range of internal facing software products and solutions that automate Business processes Work to achieve the goals and vision shared by Product Management and your team Leadership Be an advocate for governance, documentation and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Provide technical leadership and innovate within your team. What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Demonstrable knowledge of creating architectural designs that meet the business need Proven experience in technical leadership, with a passion for mentoring and nurturing engineers You bring a user focussed mindset. An ability to capture process requirements in order to rapidly refine a solution You're able to effectively communicate and work together across engineering to maximise inner-sourcing opportunities and reduce waste Experience and knowledge in Cloud/AWS technologies. What you'll get to learn (any previous experience would be advantageous) Solving real world problems and being comfortable working in a complex regulated environment Gain the opportunity to become an expert in writing and optimising code with the power of AI code assistants (GitHub Copilot). Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Staff Software Engineer - Back End
Capital One
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Mar 16, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
CRM & Lead Generation Executive (Hybrid - Kelso)
Scotmas Group
CRM & Lead Generation Executive (Hybrid - Kelso) We're looking for a CRM & Lead Generation Executive to take ownership of our HubSpot CRM, drive targeted campaigns and support pipeline growth across the business. Location: Pinnaclehill, Kelso (Hybrid home working) Reports to: Chief Commercial Officer The Role This is a hands on, commercially focused position responsible for planning, building and executing below the line activity to support: Lead generation Customer engagement Sales pipeline growth You'll own the day to day administration of HubSpot CRM, build targeted email and telemarketing campaigns and support our Business Development team with structured follow ups and accurate reporting. This position requires a proactive approach, strong problem solving abilities and excellent communication skills. Competitive salary Group Personal Pension Private Health Insurance after 3 years of service Bike to work scheme Electric car scheme What You'll Be Doing CRM (HubSpot) Management Maintain accurate, up to date customer and prospect records Manage lists, segments, lifecycle stages and naming conventions Identify data gaps and improve CRM data quality Ensure compliance and best practice processes Data Segmentation & List Management Build targeted campaign segments by industry, geography, buying stage and engagement Manage suppression lists and GDPR compliance Align lists with commercial priorities and territories Email Campaigns Build and deploy campaigns (promotions, product updates, reactivation, events, nurture journeys) Collaborate on campaign copy and messaging Monitor open rates, click rates and conversions Recommend optimisations based on performance data Telemarketing Campaigns Plan and execute outbound calling campaigns Maintain scripts and structured follow ups Log all activity and outcomes in HubSpot Support lead qualification and opportunity progression BDM & Pipeline Support Coordinate follow ups, call backs and appointments Maintain pipeline hygiene in HubSpot Produce activity summaries and basic dashboardsSupport reporting and continuous improvement What We're Looking For Essential: Experience using a CRM system (HubSpot preferred) Strong data segmentation and list management skills Experience building or supporting email campaigns Confident communicator (phone and email) Highly organised with strong attention to detail Understanding of GDPR and consent management Experience supporting B2B lead generation and pipeline processes Desirable: Experience with HubSpot Marketing Hub (workflows, forms, reporting) You'll Thrive If You Are: Proactive and solutions focused Commercially aware Analytical and improvement driven Collaborative with Sales and Marketing teams Reliable with strong follow through Why Join Us? You'll play a pivotal role in strengthening our sales pipeline and customer engagement strategy. This is a great opportunity for someone who wants ownership of CRM performance and direct impact on commercial growth. Scotmas Group Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water borne diseases around the world. We are a B Corporation certified company committed to high quality jobs, apprenticeships and community impact. Apply If you are interested in the position and would like to know more or apply to be part of this forward thinking organisation, please send a copy of your updated CV and a cover letter highlighting your skills and experience to .
Mar 16, 2026
Full time
CRM & Lead Generation Executive (Hybrid - Kelso) We're looking for a CRM & Lead Generation Executive to take ownership of our HubSpot CRM, drive targeted campaigns and support pipeline growth across the business. Location: Pinnaclehill, Kelso (Hybrid home working) Reports to: Chief Commercial Officer The Role This is a hands on, commercially focused position responsible for planning, building and executing below the line activity to support: Lead generation Customer engagement Sales pipeline growth You'll own the day to day administration of HubSpot CRM, build targeted email and telemarketing campaigns and support our Business Development team with structured follow ups and accurate reporting. This position requires a proactive approach, strong problem solving abilities and excellent communication skills. Competitive salary Group Personal Pension Private Health Insurance after 3 years of service Bike to work scheme Electric car scheme What You'll Be Doing CRM (HubSpot) Management Maintain accurate, up to date customer and prospect records Manage lists, segments, lifecycle stages and naming conventions Identify data gaps and improve CRM data quality Ensure compliance and best practice processes Data Segmentation & List Management Build targeted campaign segments by industry, geography, buying stage and engagement Manage suppression lists and GDPR compliance Align lists with commercial priorities and territories Email Campaigns Build and deploy campaigns (promotions, product updates, reactivation, events, nurture journeys) Collaborate on campaign copy and messaging Monitor open rates, click rates and conversions Recommend optimisations based on performance data Telemarketing Campaigns Plan and execute outbound calling campaigns Maintain scripts and structured follow ups Log all activity and outcomes in HubSpot Support lead qualification and opportunity progression BDM & Pipeline Support Coordinate follow ups, call backs and appointments Maintain pipeline hygiene in HubSpot Produce activity summaries and basic dashboardsSupport reporting and continuous improvement What We're Looking For Essential: Experience using a CRM system (HubSpot preferred) Strong data segmentation and list management skills Experience building or supporting email campaigns Confident communicator (phone and email) Highly organised with strong attention to detail Understanding of GDPR and consent management Experience supporting B2B lead generation and pipeline processes Desirable: Experience with HubSpot Marketing Hub (workflows, forms, reporting) You'll Thrive If You Are: Proactive and solutions focused Commercially aware Analytical and improvement driven Collaborative with Sales and Marketing teams Reliable with strong follow through Why Join Us? You'll play a pivotal role in strengthening our sales pipeline and customer engagement strategy. This is a great opportunity for someone who wants ownership of CRM performance and direct impact on commercial growth. Scotmas Group Scotmas Group is headquartered in Kelso in the Scottish Borders. We are a world leader in hygiene protection and water treatment, developing and manufacturing products that protect against insect and water borne diseases around the world. We are a B Corporation certified company committed to high quality jobs, apprenticeships and community impact. Apply If you are interested in the position and would like to know more or apply to be part of this forward thinking organisation, please send a copy of your updated CV and a cover letter highlighting your skills and experience to .
Performance and Capacity Analyst
Sept 2017 Branding
The CLS Performance and Capacity Team reports into the Technology Chief Operating Officer and the Chief Information Officer. The team is responsible for the delivery of cost effective capacity management to ensure an optimal performance of all business processes and services based on planned variations in demand. The team plays a crucial role to assist CLS in achieving performance goals and plan budgets, while preventing the unnecessary overprovisioning of infrastructure. The P&C team continuously tracks CLS ability to meet the published Risk Appetite for performance and capacity for its key business systems. The organizational structure reflects the key role and importance of the team in the management of the CLS wide technology stack. The team has recently deployed an in-house proactive monitoring capability known as CMIS to enhance the Performance & Capacity management process maturity. This role will be responsible for: Assist in all performance engineering and capacity management activities to support the delivery of projects as well as BAU initiatives and processes. Assist in developing CMIS proactive management products such as reports, dashboards and forecast models. Assist in day to day performance and capacity management activities of live services. Essential Functions Provide support in setting up and developing the performance and capacity monitoring and reporting requirements for applications and infrastructures hosted by CLS and/or third party vendors Validate and communicate system characteristics and maximum capabilities in terms of both performance and capacity Analyze system behaviors and identify potential areas of concern regarding future stress/pinch points. Build an action plan for resolution. Regularly report on performance and capacity findings to stakeholders Qualifications / Certifications Electronic Engineering or IT Degree educated In order to carry out the duties of the position effectively, the individual will need to possess the following attributes: Judgement and decision making Able to work independently, as required Success Factors Takes personal responsibility and accountability for solving P&C related issues in order to meet organizational standards. Identifies and appropriately manages/escalates potential risks. Judgement and Decision Making Contributes to achieving cross functional, consensus driven decisions by engaging and influencing others. Work Complexity and Innovation Manages work guided by established policies; and regularly establishes new procedures and policies as required. Communication and Influence Delivers, directs, and facilitates communication amongst the function and to business functions Knowledge Basic understanding of IT systems and corporate architecture. Teamwork and Professionalism Builds strong relationships across the organization. Drives teamwork and cooperation with others to arrive at consensus driven decisions. Demonstrates the CLS values, superior professionalism and ethical conduct. Personal Effectiveness Adapts to unexpected changes in circumstances and re prioritizes the team's approach and activities. Plans and prioritizes, establishing a course of action leading to successful achievement of the team's objectives.
Mar 15, 2026
Full time
The CLS Performance and Capacity Team reports into the Technology Chief Operating Officer and the Chief Information Officer. The team is responsible for the delivery of cost effective capacity management to ensure an optimal performance of all business processes and services based on planned variations in demand. The team plays a crucial role to assist CLS in achieving performance goals and plan budgets, while preventing the unnecessary overprovisioning of infrastructure. The P&C team continuously tracks CLS ability to meet the published Risk Appetite for performance and capacity for its key business systems. The organizational structure reflects the key role and importance of the team in the management of the CLS wide technology stack. The team has recently deployed an in-house proactive monitoring capability known as CMIS to enhance the Performance & Capacity management process maturity. This role will be responsible for: Assist in all performance engineering and capacity management activities to support the delivery of projects as well as BAU initiatives and processes. Assist in developing CMIS proactive management products such as reports, dashboards and forecast models. Assist in day to day performance and capacity management activities of live services. Essential Functions Provide support in setting up and developing the performance and capacity monitoring and reporting requirements for applications and infrastructures hosted by CLS and/or third party vendors Validate and communicate system characteristics and maximum capabilities in terms of both performance and capacity Analyze system behaviors and identify potential areas of concern regarding future stress/pinch points. Build an action plan for resolution. Regularly report on performance and capacity findings to stakeholders Qualifications / Certifications Electronic Engineering or IT Degree educated In order to carry out the duties of the position effectively, the individual will need to possess the following attributes: Judgement and decision making Able to work independently, as required Success Factors Takes personal responsibility and accountability for solving P&C related issues in order to meet organizational standards. Identifies and appropriately manages/escalates potential risks. Judgement and Decision Making Contributes to achieving cross functional, consensus driven decisions by engaging and influencing others. Work Complexity and Innovation Manages work guided by established policies; and regularly establishes new procedures and policies as required. Communication and Influence Delivers, directs, and facilitates communication amongst the function and to business functions Knowledge Basic understanding of IT systems and corporate architecture. Teamwork and Professionalism Builds strong relationships across the organization. Drives teamwork and cooperation with others to arrive at consensus driven decisions. Demonstrates the CLS values, superior professionalism and ethical conduct. Personal Effectiveness Adapts to unexpected changes in circumstances and re prioritizes the team's approach and activities. Plans and prioritizes, establishing a course of action leading to successful achievement of the team's objectives.
Harrison Holgate
Risk Analyst
Harrison Holgate
New VacancyRisk AnalystLloyd's and London Market InsuranceWe are working with a well-established and respected London Market insurance business seeking a Risk Analyst to join their growing Risk function.This is an excellent opportunity for someone looking to develop their career in enterprise risk management within a supportive and collaborative environment. Working closely with the Head of People & Risk and the Chief Risk Officer, you will support the ongoing development of the Risk Management Framework and gradually take ownership of key risk processes. The role offers strong exposure across the business and genuine progression within a maturing risk function. Key responsibilities will include: Supporting the maintenance and development of the enterprise risk register, working closely with risk owners across the business Producing and analysing risk and control metrics for senior management and Board reporting Assisting with core risk processes including ORSA coordination, Principles Attestation and IMVAL activity Supporting horizon scanning and the identification of emerging risks Contributing to the development and enhancement of risk policies, procedures and documentation Engaging with stakeholders across the business to ensure risk and controls are effectively embedded Representing the Risk function at internal meetings and forums Supporting the production of risk reporting, with increasing ownership over time This role offers broad exposure and the opportunity to build strong technical and commercial risk management experience within the London Market. About YouWe are looking for a motivated and analytical individual with experience in financial services, ideally within the Lloyd's or London Market insurance environment. You may already be working in a Risk role or come from a Compliance, Audit, or Controls background and be looking to move into Risk. You will ideally have: Experience within financial services, ideally the London Market or Lloyd's environment Exposure to risk management, compliance or internal control frameworks (desirable but not essential) Strong analytical skills and the ability to interpret data and identify trends Excellent written and verbal communication skills Good working knowledge of Microsoft Excel and the wider Microsoft Office suite A proactive and organised approach with the ability to manage your own workload A genuine interest in developing a career in Risk Professional qualifications such as IRM or CII are welcomed but not essential. This is an ideal role for someone with around 3-5 years' London Market experience looking to take the next step into a dedicated Risk position.
Mar 15, 2026
Full time
New VacancyRisk AnalystLloyd's and London Market InsuranceWe are working with a well-established and respected London Market insurance business seeking a Risk Analyst to join their growing Risk function.This is an excellent opportunity for someone looking to develop their career in enterprise risk management within a supportive and collaborative environment. Working closely with the Head of People & Risk and the Chief Risk Officer, you will support the ongoing development of the Risk Management Framework and gradually take ownership of key risk processes. The role offers strong exposure across the business and genuine progression within a maturing risk function. Key responsibilities will include: Supporting the maintenance and development of the enterprise risk register, working closely with risk owners across the business Producing and analysing risk and control metrics for senior management and Board reporting Assisting with core risk processes including ORSA coordination, Principles Attestation and IMVAL activity Supporting horizon scanning and the identification of emerging risks Contributing to the development and enhancement of risk policies, procedures and documentation Engaging with stakeholders across the business to ensure risk and controls are effectively embedded Representing the Risk function at internal meetings and forums Supporting the production of risk reporting, with increasing ownership over time This role offers broad exposure and the opportunity to build strong technical and commercial risk management experience within the London Market. About YouWe are looking for a motivated and analytical individual with experience in financial services, ideally within the Lloyd's or London Market insurance environment. You may already be working in a Risk role or come from a Compliance, Audit, or Controls background and be looking to move into Risk. You will ideally have: Experience within financial services, ideally the London Market or Lloyd's environment Exposure to risk management, compliance or internal control frameworks (desirable but not essential) Strong analytical skills and the ability to interpret data and identify trends Excellent written and verbal communication skills Good working knowledge of Microsoft Excel and the wider Microsoft Office suite A proactive and organised approach with the ability to manage your own workload A genuine interest in developing a career in Risk Professional qualifications such as IRM or CII are welcomed but not essential. This is an ideal role for someone with around 3-5 years' London Market experience looking to take the next step into a dedicated Risk position.
RecruitmentRevolution.com
Chief Financial Officer / CFO - 4-Day Week PE-Backed Martech SaaS
RecruitmentRevolution.com
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 15, 2026
Full time
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Cer Financial Ltd
Head of Prudential Risk
Cer Financial Ltd
Head of Prudential Risk City of London Hybrid (3/2 split) Permanent £120,000 - £150,000 cer Financial are working alongside an international bank who are based in the City of London. They are seeking a Head of Prudential Risk to work with them on a permanent basis. The responsibilities of the Head of Prudential Risk will include: Support the Chief Risk Officer (CRO) in providing second line oversight of prudential risks, including capital, liquidity, market (FX and interest rate), strategic, and model risks. Provide oversight of Finance and Treasury functions, including reviews of prudential risk management processes, stress testing, hedging strategies, reporting, and operational processes. Assist in the development and maintenance of the risk management framework and risk appetite limits for capital, liquidity, market, and model risks. Provide challenge and oversight for ILAAP, ICAAP, Recovery and Resolution Plans, and stress testing, and support regulatory engagement. Deliver prudential risk reporting to governance committees and actively contribute to ALCO (Asset and Liability Committee). Monitor compliance with prudential risk appetite limits and track KRIs, KPIs, and EWIs. Review and oversee prudential regulatory reporting. Support preparation of the Annual Report & Accounts and Pillar 3 disclosures. Conduct prudential regulatory horizon scanning, assess impacts, and coordinate regulatory change initiatives. Advise the business on new and emerging prudential regulations and their potential impacts. Assess prudential risk implications of transactions, new products, services, jurisdictions, clients, and sectors. Support Credit Risk analytics, particularly related to the country risk framework. Manage Model Risk Management and Model Validation across the Group. Support the CRO in enterprise-wide risk reporting and assessment. The successful candidate will have: Minimum 7 years' experience in a UK bank, supporting Treasury and prudential risk management, preferably in a second line of defence role. International banking and payment services experience is desirable. Experience reviewing and contributing to ILAAP, ICAAP, and recovery planning documents. Ability to analyse prudential risks, produce written risk assessments, and understand appropriate risk controls. Capability to provide second line oversight and challenge on capital, liquidity, market, strategic, and model risks. Strong technical and analytical skills in prudential and financial risk. Ability to interpret PRA prudential regulations, including those related to capital, liquidity, market risk, and interest rate risk, and understand the PRA Supervisory Framework. Detailed knowledge of CRD/CRR regulations and familiarity with Basel and EBA frameworks. Understanding of prudential regulatory reporting for liquidity, capital, market risk, and interest rate risk. Model risk management experience, including developing model risk frameworks. Familiarity with derivatives products, regulatory frameworks, and trading activities.
Mar 15, 2026
Full time
Head of Prudential Risk City of London Hybrid (3/2 split) Permanent £120,000 - £150,000 cer Financial are working alongside an international bank who are based in the City of London. They are seeking a Head of Prudential Risk to work with them on a permanent basis. The responsibilities of the Head of Prudential Risk will include: Support the Chief Risk Officer (CRO) in providing second line oversight of prudential risks, including capital, liquidity, market (FX and interest rate), strategic, and model risks. Provide oversight of Finance and Treasury functions, including reviews of prudential risk management processes, stress testing, hedging strategies, reporting, and operational processes. Assist in the development and maintenance of the risk management framework and risk appetite limits for capital, liquidity, market, and model risks. Provide challenge and oversight for ILAAP, ICAAP, Recovery and Resolution Plans, and stress testing, and support regulatory engagement. Deliver prudential risk reporting to governance committees and actively contribute to ALCO (Asset and Liability Committee). Monitor compliance with prudential risk appetite limits and track KRIs, KPIs, and EWIs. Review and oversee prudential regulatory reporting. Support preparation of the Annual Report & Accounts and Pillar 3 disclosures. Conduct prudential regulatory horizon scanning, assess impacts, and coordinate regulatory change initiatives. Advise the business on new and emerging prudential regulations and their potential impacts. Assess prudential risk implications of transactions, new products, services, jurisdictions, clients, and sectors. Support Credit Risk analytics, particularly related to the country risk framework. Manage Model Risk Management and Model Validation across the Group. Support the CRO in enterprise-wide risk reporting and assessment. The successful candidate will have: Minimum 7 years' experience in a UK bank, supporting Treasury and prudential risk management, preferably in a second line of defence role. International banking and payment services experience is desirable. Experience reviewing and contributing to ILAAP, ICAAP, and recovery planning documents. Ability to analyse prudential risks, produce written risk assessments, and understand appropriate risk controls. Capability to provide second line oversight and challenge on capital, liquidity, market, strategic, and model risks. Strong technical and analytical skills in prudential and financial risk. Ability to interpret PRA prudential regulations, including those related to capital, liquidity, market risk, and interest rate risk, and understand the PRA Supervisory Framework. Detailed knowledge of CRD/CRR regulations and familiarity with Basel and EBA frameworks. Understanding of prudential regulatory reporting for liquidity, capital, market risk, and interest rate risk. Model risk management experience, including developing model risk frameworks. Familiarity with derivatives products, regulatory frameworks, and trading activities.
Global Technology Solutions Ltd
Part-Time Head of Compliance - Fintech
Global Technology Solutions Ltd
Job Title: Part-Time Head of Compliance - FintechLocation: London / HybridSalary: £80,000 - £100,000 (pro-rated)Working Pattern: Part-Time (2-3 days per week)Reporting to: Chief Operating Officer About the Role We are seeking an experienced and forward-thinking Head of Compliance to lead the compliance and regulatory function for an innovative fintech operating in the financial markets infrastructure space. This role will play a critical part in ensuring the organisation maintains the highest regulatory and governance standards while delivering market-wide data services designed to improve transparency and efficiency in capital markets. You will oversee the compliance framework, regulatory engagement, and internal control environment, partnering closely with senior leadership to support the firm's growth while safeguarding operational integrity. This is a strategic, hands-on leadership role, ideal for a senior compliance professional who thrives in a dynamic, technology-driven financial services environment. Key Responsibilities Regulatory Oversight Lead the firm's compliance function and maintain a robust regulatory compliance framework aligned with FCA expectations. Provide expert guidance to senior management and the Board on regulatory developments and emerging compliance risks. Act as the primary point of contact with regulators where required. Compliance Framework Develop, implement, and maintain the firm's compliance monitoring programme. Conduct regulatory risk assessments and ensure appropriate controls are in place. Oversee regulatory reporting and submissions. Policy & Governance Maintain and update compliance policies, procedures, and internal controls. Provide regular compliance reporting to senior management and the Board. Ensure effective governance structures are in place across the organisation. Risk Management Lead the firm's compliance risk assessment processes, identifying and mitigating potential regulatory and compliance risks. Ensure monitoring, testing, and reporting mechanisms operate effectively. Work closely with internal teams to embed compliance considerations into product development, operations, and governance frameworks. Internal Oversight & Assurance Lead investigations into potential compliance breaches and ensure appropriate remediation actions are implemented. Provide clear and regular reporting on compliance performance, key risks, and strategic recommendations. Deliver compliance training and guidance across the organisation to promote a strong culture of accountability. Leadership & Collaboration Build and develop a high-performing compliance function. Collaborate with teams across Product, Technology, Sales, and Operations. Promote a culture of transparency, integrity, and strong governance. Skills & Experience Essential Extensive experience in a senior compliance role within financial markets, fintech, trading infrastructure, or market data organisations. Strong knowledge of UK financial regulation and FCA rules. Proven experience designing and implementing compliance frameworks in complex environments. Ability to influence senior leadership and Board-level stakeholders. Excellent analytical, communication, and problem-solving skills. Desirable Experience working with financial market utilities, trading venues, or regulatory data services. Previous Senior Management Function (SMF) approval. Experience working in an international or multi-office environment. What We Offer Competitive salary (pro-rated for part-time role) Hybrid working Discretionary bonus 25 days' holiday plus bank holidays (pro-rated) Private health insurance Pension scheme Life assurance and income protection Electric vehicle scheme Enhanced family leave policies Opportunities for professional development If you are an experienced compliance leader looking for a flexible, strategic role within a fast-growing fintech environment, we would welcome your application.
Mar 14, 2026
Full time
Job Title: Part-Time Head of Compliance - FintechLocation: London / HybridSalary: £80,000 - £100,000 (pro-rated)Working Pattern: Part-Time (2-3 days per week)Reporting to: Chief Operating Officer About the Role We are seeking an experienced and forward-thinking Head of Compliance to lead the compliance and regulatory function for an innovative fintech operating in the financial markets infrastructure space. This role will play a critical part in ensuring the organisation maintains the highest regulatory and governance standards while delivering market-wide data services designed to improve transparency and efficiency in capital markets. You will oversee the compliance framework, regulatory engagement, and internal control environment, partnering closely with senior leadership to support the firm's growth while safeguarding operational integrity. This is a strategic, hands-on leadership role, ideal for a senior compliance professional who thrives in a dynamic, technology-driven financial services environment. Key Responsibilities Regulatory Oversight Lead the firm's compliance function and maintain a robust regulatory compliance framework aligned with FCA expectations. Provide expert guidance to senior management and the Board on regulatory developments and emerging compliance risks. Act as the primary point of contact with regulators where required. Compliance Framework Develop, implement, and maintain the firm's compliance monitoring programme. Conduct regulatory risk assessments and ensure appropriate controls are in place. Oversee regulatory reporting and submissions. Policy & Governance Maintain and update compliance policies, procedures, and internal controls. Provide regular compliance reporting to senior management and the Board. Ensure effective governance structures are in place across the organisation. Risk Management Lead the firm's compliance risk assessment processes, identifying and mitigating potential regulatory and compliance risks. Ensure monitoring, testing, and reporting mechanisms operate effectively. Work closely with internal teams to embed compliance considerations into product development, operations, and governance frameworks. Internal Oversight & Assurance Lead investigations into potential compliance breaches and ensure appropriate remediation actions are implemented. Provide clear and regular reporting on compliance performance, key risks, and strategic recommendations. Deliver compliance training and guidance across the organisation to promote a strong culture of accountability. Leadership & Collaboration Build and develop a high-performing compliance function. Collaborate with teams across Product, Technology, Sales, and Operations. Promote a culture of transparency, integrity, and strong governance. Skills & Experience Essential Extensive experience in a senior compliance role within financial markets, fintech, trading infrastructure, or market data organisations. Strong knowledge of UK financial regulation and FCA rules. Proven experience designing and implementing compliance frameworks in complex environments. Ability to influence senior leadership and Board-level stakeholders. Excellent analytical, communication, and problem-solving skills. Desirable Experience working with financial market utilities, trading venues, or regulatory data services. Previous Senior Management Function (SMF) approval. Experience working in an international or multi-office environment. What We Offer Competitive salary (pro-rated for part-time role) Hybrid working Discretionary bonus 25 days' holiday plus bank holidays (pro-rated) Private health insurance Pension scheme Life assurance and income protection Electric vehicle scheme Enhanced family leave policies Opportunities for professional development If you are an experienced compliance leader looking for a flexible, strategic role within a fast-growing fintech environment, we would welcome your application.
RecruitmentRevolution.com
Chief Financial Officer / CFO - 4-Day Week PE-Backed Martech SaaS
RecruitmentRevolution.com Manchester, Lancashire
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 14, 2026
Full time
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Customer Success Manager
Comply
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Mar 13, 2026
Full time
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

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