Job Details: Commercial Finance Business Partner If you are unable to apply via the portal, please email your CV and Cover Letter to us directly to Full details of the job. Vacancy Name Commercial Finance Business Partner Vacancy No VN842 Location London Employment Type Perm Basis Full Time Fixed Term Duration Overview We are looking for a commercially minded and analytical Finance Business Partner to join our dynamic finance function, and support our high performing and rapidly growing sales team. Reporting to the Finance Director and working closely with the Chief Commercial Officer, sales managers, and cross functional teams, you will play a key role in driving process improvements, enhancing reporting, and delivering insightful analysis to support our ambitious growth plans. We're seeking someone who thrives in a fast paced environment, communicates effectively with senior stakeholders, and brings a structured, data driven approach to problem solving. You'll be a proactive change agent who is passionate about enabling commercial success. This role requires someone who takes ownership, implements change, and ensures initiatives are tracked, measured, and continuously improved. Main Duties and Responsibilities Annual targets and territory plans Partner with the Finance Director, commercial finance and the sales leadership team to support development and delivery of the annual top line budget, territory planning and target setting process. Direct responsibility for the creation of annual salesperson and manager plan documentation incorporating territory breakdowns by customer and product, target expectations and annual commission structure. Continue to develop formats and documentation to underpin salesperson understanding of their plan and opportunities to overachieve target. Continued administering of territory plans throughout the year including partnering with sales managers to amend or create plans/targets to account for in year changes in sales personnel or to support specific business initiatives. Commissions Responsible for maintaining and improving commissions calculation models to ensure timely and accurate calculation and payment of monthly commissions. Overseeing a junior finance colleague in the production and delivery of monthly statements while leveraging technology/software/excel to maximise efficiency through automation. With wider finance team support, responsible for investigating and resolving discrepancies or inquiries related to commission calculations or payments. Collaborate with the commercial managers and wider team to continually improve the format of standardised commission statements to ensure full understanding of the calculations while adding insight on performance and any gaps to annual target. Assist in modelling and scenario analysis for proposed plan changes, out of territory arrangements and new incentive programs. Assist CCO and FD in preparation of annual sales cost budget. Responsibility for monthly variance reporting and maintaining rolling forecasts to support hiring decisions. Working with the wider commercial finance team, FP&A and the Strategy Team to provide additional support for USA MD and operations. Leveraging commercial finance data sets, Power BI and operational reporting to provide dedicated support including supplementary analysis and performance insights for the US business and its leadership. Assist US leadership in preparation for monthly sales ops meeting by providing additional analysis and presentational slides (likewise for other reporting such as board slides). Support forecasting, budgeting and long term planning processes in collaboration with FP&A and FD. In partnership with strategy team, provide support for identification, appraisal and post implementation evaluation of commercial initiatives. Influence decision making through robust financial modelling and scenario planning. Wider commercial finance and sales ops Developing knowledge of other commercial finance processes to enhance team resilience and to ensure key activities continue during holidays and other periods of absence. Includes but is not limited to weekly KPI production, Power BI maintenance/refreshes/iterations, monthly forecasting process and sales ops slide production. Providing analytical support to the submissions team in identifying opportunities to maximise quality submission growth, evaluate submissions improvement initiatives including their translation into commercial opportunities and spend. Partnering with wider commercial finance team and sales leaders to: Drive consistent use of Power BI/other visualisations across the teams to extract maximum insights and drive performance Efficiently deliver timely and insightful data/analysis/slides thereby ensuring maximum sales management time is spent on coaching, leading and delivering the level of performance required Ad hoc analysis and Power BI dashboard creation Skills and Experience Qualified accountant (CIMA/ACA/ACCA) or equivalent commercial finance experience Proven experience in commercial finance environment, working with sales teams. Strong analytical skills with the ability to interpret complex and large data sets into actionable insights Excellent excel and financial modelling skills Experience with Power BI or similar visualisation tools Experience within a subscription/recurring revenue business preferred Person Specification High attention to detail and accuracy Excellent communication and influencing skills with the confidence to challenge stakeholders Strong commercial acumen Exceptional organisation and time management skills Resilient under pressure with ability to manage competing priorities and deadlines effectively Continual innovation and improvement mindset Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Nov 20, 2025
Full time
Job Details: Commercial Finance Business Partner If you are unable to apply via the portal, please email your CV and Cover Letter to us directly to Full details of the job. Vacancy Name Commercial Finance Business Partner Vacancy No VN842 Location London Employment Type Perm Basis Full Time Fixed Term Duration Overview We are looking for a commercially minded and analytical Finance Business Partner to join our dynamic finance function, and support our high performing and rapidly growing sales team. Reporting to the Finance Director and working closely with the Chief Commercial Officer, sales managers, and cross functional teams, you will play a key role in driving process improvements, enhancing reporting, and delivering insightful analysis to support our ambitious growth plans. We're seeking someone who thrives in a fast paced environment, communicates effectively with senior stakeholders, and brings a structured, data driven approach to problem solving. You'll be a proactive change agent who is passionate about enabling commercial success. This role requires someone who takes ownership, implements change, and ensures initiatives are tracked, measured, and continuously improved. Main Duties and Responsibilities Annual targets and territory plans Partner with the Finance Director, commercial finance and the sales leadership team to support development and delivery of the annual top line budget, territory planning and target setting process. Direct responsibility for the creation of annual salesperson and manager plan documentation incorporating territory breakdowns by customer and product, target expectations and annual commission structure. Continue to develop formats and documentation to underpin salesperson understanding of their plan and opportunities to overachieve target. Continued administering of territory plans throughout the year including partnering with sales managers to amend or create plans/targets to account for in year changes in sales personnel or to support specific business initiatives. Commissions Responsible for maintaining and improving commissions calculation models to ensure timely and accurate calculation and payment of monthly commissions. Overseeing a junior finance colleague in the production and delivery of monthly statements while leveraging technology/software/excel to maximise efficiency through automation. With wider finance team support, responsible for investigating and resolving discrepancies or inquiries related to commission calculations or payments. Collaborate with the commercial managers and wider team to continually improve the format of standardised commission statements to ensure full understanding of the calculations while adding insight on performance and any gaps to annual target. Assist in modelling and scenario analysis for proposed plan changes, out of territory arrangements and new incentive programs. Assist CCO and FD in preparation of annual sales cost budget. Responsibility for monthly variance reporting and maintaining rolling forecasts to support hiring decisions. Working with the wider commercial finance team, FP&A and the Strategy Team to provide additional support for USA MD and operations. Leveraging commercial finance data sets, Power BI and operational reporting to provide dedicated support including supplementary analysis and performance insights for the US business and its leadership. Assist US leadership in preparation for monthly sales ops meeting by providing additional analysis and presentational slides (likewise for other reporting such as board slides). Support forecasting, budgeting and long term planning processes in collaboration with FP&A and FD. In partnership with strategy team, provide support for identification, appraisal and post implementation evaluation of commercial initiatives. Influence decision making through robust financial modelling and scenario planning. Wider commercial finance and sales ops Developing knowledge of other commercial finance processes to enhance team resilience and to ensure key activities continue during holidays and other periods of absence. Includes but is not limited to weekly KPI production, Power BI maintenance/refreshes/iterations, monthly forecasting process and sales ops slide production. Providing analytical support to the submissions team in identifying opportunities to maximise quality submission growth, evaluate submissions improvement initiatives including their translation into commercial opportunities and spend. Partnering with wider commercial finance team and sales leaders to: Drive consistent use of Power BI/other visualisations across the teams to extract maximum insights and drive performance Efficiently deliver timely and insightful data/analysis/slides thereby ensuring maximum sales management time is spent on coaching, leading and delivering the level of performance required Ad hoc analysis and Power BI dashboard creation Skills and Experience Qualified accountant (CIMA/ACA/ACCA) or equivalent commercial finance experience Proven experience in commercial finance environment, working with sales teams. Strong analytical skills with the ability to interpret complex and large data sets into actionable insights Excellent excel and financial modelling skills Experience with Power BI or similar visualisation tools Experience within a subscription/recurring revenue business preferred Person Specification High attention to detail and accuracy Excellent communication and influencing skills with the confidence to challenge stakeholders Strong commercial acumen Exceptional organisation and time management skills Resilient under pressure with ability to manage competing priorities and deadlines effectively Continual innovation and improvement mindset Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Buckinghamshire Council
Aylesbury, Buckinghamshire
Head of Business Assurance and Chief Auditor Location: Aylesbury This is a unique opportunity to shape and lead Buckinghamshire Councils audit, risk, insurance and anti-fraud functions, safeguarding the integrity of our organisation. If you thrive on challenge and want to influence decision-making at the highest level, we want to hear from you. Salary of up to £93,450 per annum dependant on experience. About us Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. The county ranks as one of the top areas to live in the UK and it is incredibly well connected- less than an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement. Buckinghamshire supports and delivers positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. The Business Assurance Team is responsible for providing assurance to the Council that the governance and control framework in place is operating effectively, that risk management is embedded across the Council and that adequate insurance provision is in place to protect the Council's insurable assets. This is an opportunity to define the future vision and design of the service, working with the Service Director Major projects, Assistant Chief Executive and the Cabinet Member for Resources. About the role As the Head of Business Assurance and Chief Auditor, you will provide essential assurances to Cabinet, Committees, the Corporate Management Team, the Monitoring Officer and to the Section 151 Officer. You'll lead internal audit, risk management, and anti-fraud functions, helping to fulfil the Council's statutory obligations, safeguard the Council's reputation and drive continuous improvement. You will be joining the Service at a pivotal moment, as we consider the future vision and design. You will help to define and implement this, working with the Service Director Major Projects, Assistant Chief Executive and the Cabinet Member for Resources. Key responsibilities include: Provide assurance to Members, the S151 Officer, and Monitoring Officer that Council activities align with strategies and policies, and that risks are managed effectively. Lead the Internal Audit service, ensuring it supports the Council's Assurance Framework and complies with Global Internal Audit Standards. Deliver strategic risk management advice and a proactive Anti-Fraud and Investigation service, supporting our zero-tolerance stance on fraud. Oversee the Council's insurance arrangements, advising on insurable risks and ensuring best value. Develop and embed robust assurance, risk management, and anti-fraud strategies across the Council. Manage complex and sensitive issues, requiring negotiation, persuasion, and influencing skills at the highest levels. Lead a professional team, manage a significant budget, and report regularly to senior committees and boards. Foster a culture of continuous improvement, professional development, and innovation within the Business Assurance service. For further information on this role please see the attached job summary. About you We are looking for an accomplished senior leader with substantial expertise in assurance, internal audit, risk management, and anti-fraud within a large and complex organisation. You will demonstrate exceptional communication and stakeholder engagement skills, a proven track record of inspirational leadership, and the ability to influence and build relationships at the most senior levels. A strong commitment to upholding the highest standards, fostering continuous improvement, and consistently embodying our organisational values in all you do is fundamental to this role. Other information The team works on a hybrid model, with 2 days in the office and 3 days working from home (with flexibility to allow for times when more office days are required to cover formal/ in-person meetings). Interview date: 10th & 11th December 2025 This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit The Assistant Chief Executive directorate is central to Buckinghamshire Council's journey to establish itself as one of the best councils in the country. With a clear focus on service improvement through transformation and a drive to build better relationships with the local community, the directorate is fast-paced; but extremely rewarding. Our teams are not only proactively delivering on projects and plans but also reacting to developing situations. If you are ambitious, innovative, and would relish the opportunity to influence change - a role within our service area could be your next career move. The team includes exciting areas of work, including our Policy and Communications, Legal and Democratic Services teams - innovating the way we communicate with our colleagues, Members and the local community, and role modelling best practice through policy, planning and legal services. If you think you can help us achieve our goals, and want to be a part of this exciting journey, we would love to hear from you! We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Nov 20, 2025
Full time
Head of Business Assurance and Chief Auditor Location: Aylesbury This is a unique opportunity to shape and lead Buckinghamshire Councils audit, risk, insurance and anti-fraud functions, safeguarding the integrity of our organisation. If you thrive on challenge and want to influence decision-making at the highest level, we want to hear from you. Salary of up to £93,450 per annum dependant on experience. About us Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. The county ranks as one of the top areas to live in the UK and it is incredibly well connected- less than an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement. Buckinghamshire supports and delivers positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. The Business Assurance Team is responsible for providing assurance to the Council that the governance and control framework in place is operating effectively, that risk management is embedded across the Council and that adequate insurance provision is in place to protect the Council's insurable assets. This is an opportunity to define the future vision and design of the service, working with the Service Director Major projects, Assistant Chief Executive and the Cabinet Member for Resources. About the role As the Head of Business Assurance and Chief Auditor, you will provide essential assurances to Cabinet, Committees, the Corporate Management Team, the Monitoring Officer and to the Section 151 Officer. You'll lead internal audit, risk management, and anti-fraud functions, helping to fulfil the Council's statutory obligations, safeguard the Council's reputation and drive continuous improvement. You will be joining the Service at a pivotal moment, as we consider the future vision and design. You will help to define and implement this, working with the Service Director Major Projects, Assistant Chief Executive and the Cabinet Member for Resources. Key responsibilities include: Provide assurance to Members, the S151 Officer, and Monitoring Officer that Council activities align with strategies and policies, and that risks are managed effectively. Lead the Internal Audit service, ensuring it supports the Council's Assurance Framework and complies with Global Internal Audit Standards. Deliver strategic risk management advice and a proactive Anti-Fraud and Investigation service, supporting our zero-tolerance stance on fraud. Oversee the Council's insurance arrangements, advising on insurable risks and ensuring best value. Develop and embed robust assurance, risk management, and anti-fraud strategies across the Council. Manage complex and sensitive issues, requiring negotiation, persuasion, and influencing skills at the highest levels. Lead a professional team, manage a significant budget, and report regularly to senior committees and boards. Foster a culture of continuous improvement, professional development, and innovation within the Business Assurance service. For further information on this role please see the attached job summary. About you We are looking for an accomplished senior leader with substantial expertise in assurance, internal audit, risk management, and anti-fraud within a large and complex organisation. You will demonstrate exceptional communication and stakeholder engagement skills, a proven track record of inspirational leadership, and the ability to influence and build relationships at the most senior levels. A strong commitment to upholding the highest standards, fostering continuous improvement, and consistently embodying our organisational values in all you do is fundamental to this role. Other information The team works on a hybrid model, with 2 days in the office and 3 days working from home (with flexibility to allow for times when more office days are required to cover formal/ in-person meetings). Interview date: 10th & 11th December 2025 This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit The Assistant Chief Executive directorate is central to Buckinghamshire Council's journey to establish itself as one of the best councils in the country. With a clear focus on service improvement through transformation and a drive to build better relationships with the local community, the directorate is fast-paced; but extremely rewarding. Our teams are not only proactively delivering on projects and plans but also reacting to developing situations. If you are ambitious, innovative, and would relish the opportunity to influence change - a role within our service area could be your next career move. The team includes exciting areas of work, including our Policy and Communications, Legal and Democratic Services teams - innovating the way we communicate with our colleagues, Members and the local community, and role modelling best practice through policy, planning and legal services. If you think you can help us achieve our goals, and want to be a part of this exciting journey, we would love to hear from you! We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Join Travelers as the Head of Risk at our London office, leading the UK Risk team! Under general direction, you will support the Chief Risk Officer (CRO) in establishing and maintaining a Risk Management Framework across the business including strategies and policies which identify, assess and mitigate the impact of risks originating from or impacting the organization's portfolio of activities/interests, and in day to day management of the Risk Management Team. This job manages staff. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Designs and develops risk management strategy, principles, framework and policy to ensure that risks are managed to the best economic advantage of the company, and within its stated risk appetite. Implements appropriate risk management processes and methodologies including ongoing monitoring of their effectiveness. Advises and coaches management and business units on risk management. Designs, develops and implements an effective enterprise-wide risk management framework that adds value to the business, and remains Solvency II compliant. Supports CRO in providing independent challenge to the executive on matters relating to risk, particularly in relation to strategic proposals, and including the risks in the business' capital and liquidity strategies. Ensures that best practice is applied and maintained by leveraging communication channels with relevant internal and external parties. Ensures that all key risks are identified, assessed and monitored on an ongoing basis, and reports made to management, relevant committees and Board. Supports CRO in delivering advice to the Board on enterprise-wide risk management issues. Assists in designing appropriate stress and scenario tests including reverse stress tests. Works collaboratively with Capital Modelling Team to ensure that the Risk Management System and Internal Model are widely integrated. Works collaboratively with International Enterprise Risk Management and Corporate Enterprise Risk Management. Perform other duties as assigned. What Will Our Ideal Candidate Have? Thorough knowledge of risk management techniques and best practices in the London market as well as at Lloyd's, including familiarity with key functions and processes. Advanced knowledge of general regulatory requirements as they relate to business lines supported. Intermediate knowledge of corporate structure, as well as a particular business units products and procedures. Master problem solving skills and ability to identify complex, critical and sensitive filing issues. Advanced ability to concisely present complex regulatory issues. Advanced ability to understand, synthesize and convey complex data. Advanced verbal and written communication skills. Advanced ability to negotiate skillfully and successfully. Advanced ability to prioritise and multi-task duties and projects on a timely basis. Has an advanced level of credibility, reliability and availability both within and outside the organisation. Advanced understanding of the business and able to respond to all related issues and problems in a timely manner. Intermediate ability to lead and motivate a technical staff. Advanced ability to establish and maintain cooperative relationships across organizational lines. Preferably holds a relevant professional qualification (e.g. ACII or FIRM). What is a Must Have? University degree. Experience of working with functional management and building good relationships required, including ability to facilitate risk workshops and make presentations to stakeholders. Thorough knowledge of risk management techniques and best practices in the Insurance industry experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit
Nov 20, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Join Travelers as the Head of Risk at our London office, leading the UK Risk team! Under general direction, you will support the Chief Risk Officer (CRO) in establishing and maintaining a Risk Management Framework across the business including strategies and policies which identify, assess and mitigate the impact of risks originating from or impacting the organization's portfolio of activities/interests, and in day to day management of the Risk Management Team. This job manages staff. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Designs and develops risk management strategy, principles, framework and policy to ensure that risks are managed to the best economic advantage of the company, and within its stated risk appetite. Implements appropriate risk management processes and methodologies including ongoing monitoring of their effectiveness. Advises and coaches management and business units on risk management. Designs, develops and implements an effective enterprise-wide risk management framework that adds value to the business, and remains Solvency II compliant. Supports CRO in providing independent challenge to the executive on matters relating to risk, particularly in relation to strategic proposals, and including the risks in the business' capital and liquidity strategies. Ensures that best practice is applied and maintained by leveraging communication channels with relevant internal and external parties. Ensures that all key risks are identified, assessed and monitored on an ongoing basis, and reports made to management, relevant committees and Board. Supports CRO in delivering advice to the Board on enterprise-wide risk management issues. Assists in designing appropriate stress and scenario tests including reverse stress tests. Works collaboratively with Capital Modelling Team to ensure that the Risk Management System and Internal Model are widely integrated. Works collaboratively with International Enterprise Risk Management and Corporate Enterprise Risk Management. Perform other duties as assigned. What Will Our Ideal Candidate Have? Thorough knowledge of risk management techniques and best practices in the London market as well as at Lloyd's, including familiarity with key functions and processes. Advanced knowledge of general regulatory requirements as they relate to business lines supported. Intermediate knowledge of corporate structure, as well as a particular business units products and procedures. Master problem solving skills and ability to identify complex, critical and sensitive filing issues. Advanced ability to concisely present complex regulatory issues. Advanced ability to understand, synthesize and convey complex data. Advanced verbal and written communication skills. Advanced ability to negotiate skillfully and successfully. Advanced ability to prioritise and multi-task duties and projects on a timely basis. Has an advanced level of credibility, reliability and availability both within and outside the organisation. Advanced understanding of the business and able to respond to all related issues and problems in a timely manner. Intermediate ability to lead and motivate a technical staff. Advanced ability to establish and maintain cooperative relationships across organizational lines. Preferably holds a relevant professional qualification (e.g. ACII or FIRM). What is a Must Have? University degree. Experience of working with functional management and building good relationships required, including ability to facilitate risk workshops and make presentations to stakeholders. Thorough knowledge of risk management techniques and best practices in the Insurance industry experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit
Chartered Institute of Procurement and Supply (CIPS)
Manchester, Lancashire
DWP is one of the government's largest public service departments, touching every citizen in the country at some point in their lives and paying £200+ billion to 20 million+ customers, each year. DWP has £3bn+ of spend under commercial management. Our aim is to improve people's day to days lives and help them build financial resilience and a more secure and prosperous future. This role is central to the delivery of Commercial Directorate's (CD) strategy and continuing development of the function as one of the leading commercial teams within Government, enabling the department to become more efficient and ensuring the delivery of quality services from its third-party suppliers. CD is organised in an 'end-to-end category management' model.Put simply, this means that individual CD colleagues own the procurement lifecycle from end to end for their category: from pre-procurement, through sourcing to in-life Management (including contract management and supplier relationship management). CD oversees DWP's contracting arrangements across a wide range of categories. This role will have responsibility for commercial activities in directly outward facing operational services such as employment, health and other areas of service delivery, essentially the areas with direct customer-facing impact. The Commercial Director, Operations, will lead a large team of well over 100 individuals. They will work closely with Directors General and Directors in Fraud, Health, Operations and other customer-facing areas taking responsibility for complex outsourced employment, health, and customer-facing services. They will report directly to the Chief Commercial Officer and help them in developing strategy, embedding innovation, and ensuring high quality delivery in all our commercially enabled customer-facing services. Key responsibilities of the Commercial Director, Operations will include: Accountability for the delivery of future Departmental and commercial strategies for the way in which government and DWP will commission and contract for services in complex markets across multiple categories of customer-facing spend. Future commercial strategies will need to be innovative in achieving DWP's objectives whilst being accountable for delivering cost savings and efficiencies. Building close and productive working relationships with senior budget holding stakeholders within DWP, including at executive team level to ensure CD is truly engaged with and influencing decision making within the Department. Responsibility for commercial management of significant expenditure and contracts with total annual spend of over £1bn and total contract values in excess of £3bn, and working closely with the finance team to enable reinvestment of savings and potential reduction of expenditure. Leadership for multiple areas of spend within DWP primarily focused on delivery of services to citizens. These include Health Assessment Services, Employment Services and Service Delivery (including outsourced services). Demonstrating and developing robust financial acumen by driving greater transparency of costs, leading the delivery of savings and developing financial knowledge and market awareness within CD Routinely interacting with Ministers, Permanent Secretaries, Director Generals, and 'C-level' Executives of supplier organisations. It is essential to be able to engage effectively at every level, understanding and interpreting vision and strategy and providing the right level of constructive challenge Playing a role in the broader commercial reform programme led by the Government Chief Commercial Officer Playing a key leadership and change management role in maintaining a strong commercial function for DWP and across Government Be amongst the most senior members of the Government Commercial Function and play a role in the broader commercial reform programme led by the Government Chief Commercial Officer We'll assess you against these technical skills during the selection process: Ability to prioritise and manage a complex, demanding workload including a portfolio of projects, maintaining focus on achieving results and the ability to personally and through others provide excellent customer-facing services and solutions Evidence of excellent business judgement and highly effective negotiation skills, able to intelligently weigh risks and exercise rapid decision making in complex and frequently ambiguous situations Experience of having evolved existing and/or implemented new category strategies to take advantage of emerging market innovations in complex customer-facing outsourced services and providing market insights to inform commercial decision making Experience of influencing decisions and building effective relationships at board/executive level with key senior stakeholders and suppliers within a fast moving, commercially-focused environment Evidence of building capability at all levels within a commercial function with sizable annual spend. An engaging, strategic leader who can coach and mentor teams, while providing and taking account of constructive challenges Significant senior experience leading large, geographically dispersed commercial teams in complex, customer-facing organisations. Developing commercial strategies for customer-facing services, & supporting/enabling transformation
Nov 20, 2025
Full time
DWP is one of the government's largest public service departments, touching every citizen in the country at some point in their lives and paying £200+ billion to 20 million+ customers, each year. DWP has £3bn+ of spend under commercial management. Our aim is to improve people's day to days lives and help them build financial resilience and a more secure and prosperous future. This role is central to the delivery of Commercial Directorate's (CD) strategy and continuing development of the function as one of the leading commercial teams within Government, enabling the department to become more efficient and ensuring the delivery of quality services from its third-party suppliers. CD is organised in an 'end-to-end category management' model.Put simply, this means that individual CD colleagues own the procurement lifecycle from end to end for their category: from pre-procurement, through sourcing to in-life Management (including contract management and supplier relationship management). CD oversees DWP's contracting arrangements across a wide range of categories. This role will have responsibility for commercial activities in directly outward facing operational services such as employment, health and other areas of service delivery, essentially the areas with direct customer-facing impact. The Commercial Director, Operations, will lead a large team of well over 100 individuals. They will work closely with Directors General and Directors in Fraud, Health, Operations and other customer-facing areas taking responsibility for complex outsourced employment, health, and customer-facing services. They will report directly to the Chief Commercial Officer and help them in developing strategy, embedding innovation, and ensuring high quality delivery in all our commercially enabled customer-facing services. Key responsibilities of the Commercial Director, Operations will include: Accountability for the delivery of future Departmental and commercial strategies for the way in which government and DWP will commission and contract for services in complex markets across multiple categories of customer-facing spend. Future commercial strategies will need to be innovative in achieving DWP's objectives whilst being accountable for delivering cost savings and efficiencies. Building close and productive working relationships with senior budget holding stakeholders within DWP, including at executive team level to ensure CD is truly engaged with and influencing decision making within the Department. Responsibility for commercial management of significant expenditure and contracts with total annual spend of over £1bn and total contract values in excess of £3bn, and working closely with the finance team to enable reinvestment of savings and potential reduction of expenditure. Leadership for multiple areas of spend within DWP primarily focused on delivery of services to citizens. These include Health Assessment Services, Employment Services and Service Delivery (including outsourced services). Demonstrating and developing robust financial acumen by driving greater transparency of costs, leading the delivery of savings and developing financial knowledge and market awareness within CD Routinely interacting with Ministers, Permanent Secretaries, Director Generals, and 'C-level' Executives of supplier organisations. It is essential to be able to engage effectively at every level, understanding and interpreting vision and strategy and providing the right level of constructive challenge Playing a role in the broader commercial reform programme led by the Government Chief Commercial Officer Playing a key leadership and change management role in maintaining a strong commercial function for DWP and across Government Be amongst the most senior members of the Government Commercial Function and play a role in the broader commercial reform programme led by the Government Chief Commercial Officer We'll assess you against these technical skills during the selection process: Ability to prioritise and manage a complex, demanding workload including a portfolio of projects, maintaining focus on achieving results and the ability to personally and through others provide excellent customer-facing services and solutions Evidence of excellent business judgement and highly effective negotiation skills, able to intelligently weigh risks and exercise rapid decision making in complex and frequently ambiguous situations Experience of having evolved existing and/or implemented new category strategies to take advantage of emerging market innovations in complex customer-facing outsourced services and providing market insights to inform commercial decision making Experience of influencing decisions and building effective relationships at board/executive level with key senior stakeholders and suppliers within a fast moving, commercially-focused environment Evidence of building capability at all levels within a commercial function with sizable annual spend. An engaging, strategic leader who can coach and mentor teams, while providing and taking account of constructive challenges Significant senior experience leading large, geographically dispersed commercial teams in complex, customer-facing organisations. Developing commercial strategies for customer-facing services, & supporting/enabling transformation
About Legal 500 Legal 500 was founded by John Pritchard in 1987 as the original clients' guide to law firms, the first of its kind. It is now a data driven, AI optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide. Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels. We exist to empower both buyers and sellers in the international legal marketplace to make better decisions and have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client supplied data, unrivalled in the market. On the supply side of the legal market, every year Legal 500's team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data submissions from law firms and conduct interviews with thousands of leading law firm partners. On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS , and other qualitative and quantitative criteria. Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients. About the role: Legal 500 is evolving fast. We're moving from a once a year publishing model to an always on, data driven suite of digital products and client services. Our mission is to build products that lawyers, firms, and in house teams use every day to understand, showcase, and improve their market position. We're looking for a Senior Product Manager to take full ownership of one of our most important and high impact product areas. You'll work directly with our Chief Product Officer to shape strategy, drive delivery, and bring the business together around a clear vision for what great looks like. This is a hands on, high visibility role ideal for someone who thrives on responsibility, collaboration, and making things happen. What you'll do Own the full product lifecycle: from concept and validation through to launch, adoption, and iteration. Partner closely with Sales, Customer Success, Engineering, and Marketing to align business goals with customer outcomes. Define clear success metrics, product goals, and go to market strategies. Use insight and data to prioritise what matters most cutting through noise and focusing on impact. Represent product thinking across the business, championing quality, delivery, and measurable value. Lead with clarity and empathy, influencing senior stakeholders while bringing teams with you. What we're looking for 5-8 years' experience in product management, ideally within SaaS, digital, or B2B service environments. Proven ability to take products from idea to market (and beyond). Strong commercial and customer understanding you know how to connect the two. Confident working cross functionally and influencing at C level. Pragmatic, delivery minded, and comfortable with ambiguity. Excellent communication and stakeholder skills someone who brings focus and energy to the room. Bonus points for: Experience in a fast paced or scaling environment. Background in online services, publishing, or data led products. Why join us You'll be modernising how the Legal 500 operates shaping new products, services, and ways of working that will define the next chapter of our brand. This is your chance to own something meaningful, make an immediate impact, and help lead a transformation that's already well underway. Hybrid role - London, Fleet Street (3 days a week in office) Salary £70,000-£85,000 Full time, permanent
Nov 20, 2025
Full time
About Legal 500 Legal 500 was founded by John Pritchard in 1987 as the original clients' guide to law firms, the first of its kind. It is now a data driven, AI optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide. Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels. We exist to empower both buyers and sellers in the international legal marketplace to make better decisions and have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client supplied data, unrivalled in the market. On the supply side of the legal market, every year Legal 500's team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data submissions from law firms and conduct interviews with thousands of leading law firm partners. On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS , and other qualitative and quantitative criteria. Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients. About the role: Legal 500 is evolving fast. We're moving from a once a year publishing model to an always on, data driven suite of digital products and client services. Our mission is to build products that lawyers, firms, and in house teams use every day to understand, showcase, and improve their market position. We're looking for a Senior Product Manager to take full ownership of one of our most important and high impact product areas. You'll work directly with our Chief Product Officer to shape strategy, drive delivery, and bring the business together around a clear vision for what great looks like. This is a hands on, high visibility role ideal for someone who thrives on responsibility, collaboration, and making things happen. What you'll do Own the full product lifecycle: from concept and validation through to launch, adoption, and iteration. Partner closely with Sales, Customer Success, Engineering, and Marketing to align business goals with customer outcomes. Define clear success metrics, product goals, and go to market strategies. Use insight and data to prioritise what matters most cutting through noise and focusing on impact. Represent product thinking across the business, championing quality, delivery, and measurable value. Lead with clarity and empathy, influencing senior stakeholders while bringing teams with you. What we're looking for 5-8 years' experience in product management, ideally within SaaS, digital, or B2B service environments. Proven ability to take products from idea to market (and beyond). Strong commercial and customer understanding you know how to connect the two. Confident working cross functionally and influencing at C level. Pragmatic, delivery minded, and comfortable with ambiguity. Excellent communication and stakeholder skills someone who brings focus and energy to the room. Bonus points for: Experience in a fast paced or scaling environment. Background in online services, publishing, or data led products. Why join us You'll be modernising how the Legal 500 operates shaping new products, services, and ways of working that will define the next chapter of our brand. This is your chance to own something meaningful, make an immediate impact, and help lead a transformation that's already well underway. Hybrid role - London, Fleet Street (3 days a week in office) Salary £70,000-£85,000 Full time, permanent
Overview PLEASE NOTE: This role is targeted for commencement in January 2026. PLEASE NOTE: This position is open to candidates located outside of Australia and is available as a 100% remote position. About Us Kite Magnetics transforms the efficiency of EV's and all electric motors, delivering efficiency and cost improvements that directly impact the profit, margins and customer differentiation of their vehicles and products. The product applies to all EV motors in electric vehicles - cars and trucks, autonomous vehicles, plus appliances, robotics, cordless and powered tools. Kite Magnetics has developed and patented Aeroperm, which replaces the common motor cores with this new material, allowing reductions in weight, significant reductions in the total product and system cost, while delivering added performance in torque, range, battery life and energy efficiency. Position Overview The Head of Business Development is a hands-on, senior commercial leader responsible for taking Kite Magnetics' automotive opportunities from high interest status to signed supply agreements. Your immediate focus is deepening executive, commercial and technical relationships with current automotive OEM and Tier-1 counterparts, progressing live programs through evaluation, prototype supply, RFQ and nomination, and shaping our first long-term supply agreements for Aeroperm stator-core products. You will work directly with the CEO and Chief of Staff on deal strategy and approvals, coordinate closely with engineering and quality to align commercial commitments with delivery readiness, and maintain crisp, stage-based forecasting in HubSpot. You will also support selective top-of-funnel sourcing for priority targets, with limited support to our defence and non-automotive markets. The role is expansive: after the first year you will recruit two business development managers (one automotive, one cross-sector) and establish the operating rhythm for a small, high-performing BD team. Regular international travel is required, with Europe and North America as the initial focus. First supply agreements will be negotiated collaboratively and approved at board level. Reporting to: Chief Executive Officer Location: Notting Hill, Victoria, Australia Key Responsibilities Own current and new senior relationships at priority OEM and Tier-1 accounts: Maintain account engagement and a structured communications cadence across executive, commercial, and technical stakeholders. Drive deals to completion: Lead PO's, NDAs/MoUs/JDAs, guide RFQs and commercial terms, and bring forward well-structured supply agreements that protect IP and deliver the commercial program. Track the pipeline: On HubSpot regularly, maintain stage definitions from evaluation to order, and provide accurate, board-ready forecasts (volumes, production dates, pricing frameworks, risks/next actions). Align commercial with delivery: Coordinate with engineering and quality on supply, prototype schedules, delivery expectations; ensure specifications, traceability, and change control are captured in contracts. Create customer-facing materials: Develop concise decks, one-pagers, datasheets, case studies, FAQs, and tradeshow/website copy; maintain a version-controlled collateral library; tailor content for key accounts. Lead market research and competitive assessments: Refresh TAM/SAM views, track competitor offerings, SWOT and positioning, benchmark pricing and terms; deliver quarterly insight briefs that inform pricing, messaging, and roadmap. Navigate channels wisely: Sell direct to vertically integrated OEMs; and where OEMs source externally, coordinate with the OEM and relevant Tier-1 suppliers to avoid channel conflict and preserve value. Safeguard compliance: Conduct material sanction screening and export-sanctions diligence for accounts and shipments; escalate edge cases if needed. Build the team: At month 12, recruit and onboard two Business Development Managers (automotive and cross-sector); install operating workflow (weekly pipeline, quarterly account reviews, playbooks, templates) and coach to consistent execution. Represent Kite Magnetics at priority industry events and customer sites; Manage a lean commercial budget for travel, shows, and contracting support. Qualifications Bachelor's degree in business, engineering, a related field, or its equivalent in relevant experience. A master's degree, MBA, or equivalent experience is also welcomed. Experience Significant experience in commercial roles across the automotive industry with OEMs or Tier 1 suppliers. Demonstrated success negotiating long-term supply agreements for components or materials. Strong working knowledge of production supply and quality programs, RFQ processes, sourcing gates, and program phases from concept through validation and start of production. Excellent relationship building relationships, communication and negotiation skills with senior customer stakeholders. Experience with HubSpot or general CRM tools and disciplined sales operations practices. Experience integrating into an ERP is valued. Existing networks within automotive purchasing, procurement and engineering is valued. Working arrangements This global role is available as Remote, Hybrid, and On-Site with travel. A 30-day onboarding will be undertaken full-time in person, in Melbourne, Australia. Flexible hours to support international calls. Regular international travel is required, with Europe and North America as the initial focus. Base salary of AUD 250,000 plus superannuation. Employee Share Option Plan. Performance-based bonus tied to the success measures above. Relocation support available for exceptional candidates. Collaborative and inclusive work environment. Kite Magnetics is an equal-opportunity and equal-outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Nov 20, 2025
Full time
Overview PLEASE NOTE: This role is targeted for commencement in January 2026. PLEASE NOTE: This position is open to candidates located outside of Australia and is available as a 100% remote position. About Us Kite Magnetics transforms the efficiency of EV's and all electric motors, delivering efficiency and cost improvements that directly impact the profit, margins and customer differentiation of their vehicles and products. The product applies to all EV motors in electric vehicles - cars and trucks, autonomous vehicles, plus appliances, robotics, cordless and powered tools. Kite Magnetics has developed and patented Aeroperm, which replaces the common motor cores with this new material, allowing reductions in weight, significant reductions in the total product and system cost, while delivering added performance in torque, range, battery life and energy efficiency. Position Overview The Head of Business Development is a hands-on, senior commercial leader responsible for taking Kite Magnetics' automotive opportunities from high interest status to signed supply agreements. Your immediate focus is deepening executive, commercial and technical relationships with current automotive OEM and Tier-1 counterparts, progressing live programs through evaluation, prototype supply, RFQ and nomination, and shaping our first long-term supply agreements for Aeroperm stator-core products. You will work directly with the CEO and Chief of Staff on deal strategy and approvals, coordinate closely with engineering and quality to align commercial commitments with delivery readiness, and maintain crisp, stage-based forecasting in HubSpot. You will also support selective top-of-funnel sourcing for priority targets, with limited support to our defence and non-automotive markets. The role is expansive: after the first year you will recruit two business development managers (one automotive, one cross-sector) and establish the operating rhythm for a small, high-performing BD team. Regular international travel is required, with Europe and North America as the initial focus. First supply agreements will be negotiated collaboratively and approved at board level. Reporting to: Chief Executive Officer Location: Notting Hill, Victoria, Australia Key Responsibilities Own current and new senior relationships at priority OEM and Tier-1 accounts: Maintain account engagement and a structured communications cadence across executive, commercial, and technical stakeholders. Drive deals to completion: Lead PO's, NDAs/MoUs/JDAs, guide RFQs and commercial terms, and bring forward well-structured supply agreements that protect IP and deliver the commercial program. Track the pipeline: On HubSpot regularly, maintain stage definitions from evaluation to order, and provide accurate, board-ready forecasts (volumes, production dates, pricing frameworks, risks/next actions). Align commercial with delivery: Coordinate with engineering and quality on supply, prototype schedules, delivery expectations; ensure specifications, traceability, and change control are captured in contracts. Create customer-facing materials: Develop concise decks, one-pagers, datasheets, case studies, FAQs, and tradeshow/website copy; maintain a version-controlled collateral library; tailor content for key accounts. Lead market research and competitive assessments: Refresh TAM/SAM views, track competitor offerings, SWOT and positioning, benchmark pricing and terms; deliver quarterly insight briefs that inform pricing, messaging, and roadmap. Navigate channels wisely: Sell direct to vertically integrated OEMs; and where OEMs source externally, coordinate with the OEM and relevant Tier-1 suppliers to avoid channel conflict and preserve value. Safeguard compliance: Conduct material sanction screening and export-sanctions diligence for accounts and shipments; escalate edge cases if needed. Build the team: At month 12, recruit and onboard two Business Development Managers (automotive and cross-sector); install operating workflow (weekly pipeline, quarterly account reviews, playbooks, templates) and coach to consistent execution. Represent Kite Magnetics at priority industry events and customer sites; Manage a lean commercial budget for travel, shows, and contracting support. Qualifications Bachelor's degree in business, engineering, a related field, or its equivalent in relevant experience. A master's degree, MBA, or equivalent experience is also welcomed. Experience Significant experience in commercial roles across the automotive industry with OEMs or Tier 1 suppliers. Demonstrated success negotiating long-term supply agreements for components or materials. Strong working knowledge of production supply and quality programs, RFQ processes, sourcing gates, and program phases from concept through validation and start of production. Excellent relationship building relationships, communication and negotiation skills with senior customer stakeholders. Experience with HubSpot or general CRM tools and disciplined sales operations practices. Experience integrating into an ERP is valued. Existing networks within automotive purchasing, procurement and engineering is valued. Working arrangements This global role is available as Remote, Hybrid, and On-Site with travel. A 30-day onboarding will be undertaken full-time in person, in Melbourne, Australia. Flexible hours to support international calls. Regular international travel is required, with Europe and North America as the initial focus. Base salary of AUD 250,000 plus superannuation. Employee Share Option Plan. Performance-based bonus tied to the success measures above. Relocation support available for exceptional candidates. Collaborative and inclusive work environment. Kite Magnetics is an equal-opportunity and equal-outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Chief Operating Officer (COO) - Automotive Wiring Harness Manufacturing Position Overview The Chief Operating Officer (COO) will be responsible for leading and managing the factory operations of the automotive wiring harness manufacturing unit. Reporting directly to the MD, the COO will oversee plant operations covering areas of engineering, production, quality, purchasing and sales while ensuring efficiency, safety, and profitability. The ideal candidate will have deep expertise in the automotive wiring harness industry, including knowledge of global OEM standards, regulatory requirements, and best practices in design, assembly, and logistics. This role requires a strategic thinker with strong execution skills, operational excellence expertise, and proven leadership in automotive manufacturing environments. Key Responsibilities Operational Leadership Lead day-to-day operations across manufacturing plants for wiring harness production. Ensure operational efficiency, productivity, and compliance with automotive OEM standards. Implement Lean Manufacturing, Six Sigma, and Industry 4.0 practices specific to wiring harness assembly. Oversee production planning, tooling, and capacity management. Strategic Planning Translate corporate strategy into operational goals tailored for the automotive wiring harness business. Drive scaling initiatives to serve OEM and Tier-1 customers. Anticipate market trends in electric vehicles (EVs), hybrid systems, and advanced electronics integration. Manage budgets and drive cost optimization across raw materials (copper, terminals, connectors, etc.) and Labour costs. Monitor wire harness production costs and reduce scrap, rework, and inventory waste. Responding to customers quotations and providing pricing information Collaborate with finance on profitability analysis and customer pricing strategies. Supply Chain & Procurement Ensure timely Material Resource Planning (MRP) based on open customer Sales Order Oversee purchasing of all raw materials inline with vendors identified by Strategic Sourcing teams. Build resilient supply chains, minimizing risks such as raw material price fluctuations and supplier disruptions. Manage vendor relationships with component suppliers, logistics providers, and Tier-1 OEMs. Quality, Safety & Compliance Ensure compliance with ISO 9001 and IPC 620requirements. Drive zero-defect culture and implement advanced quality systems (PPAP, APQP, FMEA, SPC). Promote workplace safety and compliance with environmental standards. People & Culture Lead, mentor, and develop plant managers, engineering managers, and sales Manager. Foster a performance-driven culture with a strong focus on teamwork, innovation, and accountability. Partner with HR to attract and retain skilled technicians and engineers in wiring harness assembly. Technology & Innovation Oversee adoption of automation in harness cutting, crimping, soldering, taping, and assembly processes. Drive innovation in EV harnesses, high-voltage cables, lightweight materials, and modular harness designs. Leverage data analytics and digital tools to improve traceability and production monitoring. Key Performance Indicators (KPIs) Harness production output vs. OEM/Tier-1 schedules Cost per harness / scrap and rework rates On delivery and supply chain reliability Customer PPM (parts per million defects) and warranty claims Safety metrics (lost-time incidents, compliance rates) Employee retention and training effectiveness Qualifications Bachelor's degree in Engineering, Manufacturing, or related field (MBA preferred). 15+ years of leadership experience in manufacturing, with at least 7-10 years in the Automotive Wiring Harness industry. Deep knowledge of IATF 16949, APQP, PPAP, FMEA, and OEM customer quality standards. Proven expertise in managing wiring harness design, assembly, testing, and logistics. Strong knowledge of ERP systems - especially SAP Strong understanding of EV/hybrid harness requirements, high-voltage safety, and lightweight harness innovations. Excellent leadership, communication, and change management skills. Reporting To Managing Director (MD) Last Date of Application 24th October 2025 Candidates must have the Right to Work in the UK. Those with time limited Right to Work must ensure that they maintain their Right to Work during their employment. Contact Us Parkinson Harness Technology Ltd Avalon Road Kirton Boston Lincolnshire PE20 1FF, UK Registered in England Company Number
Nov 20, 2025
Full time
Chief Operating Officer (COO) - Automotive Wiring Harness Manufacturing Position Overview The Chief Operating Officer (COO) will be responsible for leading and managing the factory operations of the automotive wiring harness manufacturing unit. Reporting directly to the MD, the COO will oversee plant operations covering areas of engineering, production, quality, purchasing and sales while ensuring efficiency, safety, and profitability. The ideal candidate will have deep expertise in the automotive wiring harness industry, including knowledge of global OEM standards, regulatory requirements, and best practices in design, assembly, and logistics. This role requires a strategic thinker with strong execution skills, operational excellence expertise, and proven leadership in automotive manufacturing environments. Key Responsibilities Operational Leadership Lead day-to-day operations across manufacturing plants for wiring harness production. Ensure operational efficiency, productivity, and compliance with automotive OEM standards. Implement Lean Manufacturing, Six Sigma, and Industry 4.0 practices specific to wiring harness assembly. Oversee production planning, tooling, and capacity management. Strategic Planning Translate corporate strategy into operational goals tailored for the automotive wiring harness business. Drive scaling initiatives to serve OEM and Tier-1 customers. Anticipate market trends in electric vehicles (EVs), hybrid systems, and advanced electronics integration. Manage budgets and drive cost optimization across raw materials (copper, terminals, connectors, etc.) and Labour costs. Monitor wire harness production costs and reduce scrap, rework, and inventory waste. Responding to customers quotations and providing pricing information Collaborate with finance on profitability analysis and customer pricing strategies. Supply Chain & Procurement Ensure timely Material Resource Planning (MRP) based on open customer Sales Order Oversee purchasing of all raw materials inline with vendors identified by Strategic Sourcing teams. Build resilient supply chains, minimizing risks such as raw material price fluctuations and supplier disruptions. Manage vendor relationships with component suppliers, logistics providers, and Tier-1 OEMs. Quality, Safety & Compliance Ensure compliance with ISO 9001 and IPC 620requirements. Drive zero-defect culture and implement advanced quality systems (PPAP, APQP, FMEA, SPC). Promote workplace safety and compliance with environmental standards. People & Culture Lead, mentor, and develop plant managers, engineering managers, and sales Manager. Foster a performance-driven culture with a strong focus on teamwork, innovation, and accountability. Partner with HR to attract and retain skilled technicians and engineers in wiring harness assembly. Technology & Innovation Oversee adoption of automation in harness cutting, crimping, soldering, taping, and assembly processes. Drive innovation in EV harnesses, high-voltage cables, lightweight materials, and modular harness designs. Leverage data analytics and digital tools to improve traceability and production monitoring. Key Performance Indicators (KPIs) Harness production output vs. OEM/Tier-1 schedules Cost per harness / scrap and rework rates On delivery and supply chain reliability Customer PPM (parts per million defects) and warranty claims Safety metrics (lost-time incidents, compliance rates) Employee retention and training effectiveness Qualifications Bachelor's degree in Engineering, Manufacturing, or related field (MBA preferred). 15+ years of leadership experience in manufacturing, with at least 7-10 years in the Automotive Wiring Harness industry. Deep knowledge of IATF 16949, APQP, PPAP, FMEA, and OEM customer quality standards. Proven expertise in managing wiring harness design, assembly, testing, and logistics. Strong knowledge of ERP systems - especially SAP Strong understanding of EV/hybrid harness requirements, high-voltage safety, and lightweight harness innovations. Excellent leadership, communication, and change management skills. Reporting To Managing Director (MD) Last Date of Application 24th October 2025 Candidates must have the Right to Work in the UK. Those with time limited Right to Work must ensure that they maintain their Right to Work during their employment. Contact Us Parkinson Harness Technology Ltd Avalon Road Kirton Boston Lincolnshire PE20 1FF, UK Registered in England Company Number
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview As Legal Counsel, you will be a key strategic advisor to Fresha, helping to navigate complex legal matters while supporting our rapid growth. Reporting to the Chief Payments Officer, you will work closely with leadership and cross-functional teams to provide legal expertise across corporate, commercial, regulatory, and employment matters. This is an exciting opportunity to establish and develop the legal function within a fast-paced, high-growth environment. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our London office five days a week. What You Will Be Doing Corporate & Commercial Law: Draft, review, and negotiate a wide range of commercial as well as corporate transaction agreements, including but not limited to SaaS agreements, partnership contracts, and vendor agreements. Regulatory & Compliance: Ensure Fresha as a business and its software offerings remain compliant with applicable laws and regulations across multiple jurisdictions, including data protection (GDPR) and financial services regulations. Employment Law: Provide legal guidance on employment contracts, policies, and workplace compliance matters. Risk Management: Identify potential legal risks and proactively develop strategies to mitigate them. Dispute Resolution: Support in handling disputes, litigation, and external counsel engagement when necessary. Corporate Governance: Advise on company structuring, board matters, and investor relations from a legal standpoint. Intellectual Property & Privacy: Protect Fresha's brand, trademarks, and customer data by ensuring strong IP and privacy policies. Collaboration: Work cross-functionally with finance, HR, IT, product, commercial, and operations teams to support business objectives. This list is not exhaustive, and there may be additional responsibilities as needed. What We Are Looking For Qualified solicitor in England & Wales with 5+ years of post-qualification experience (PQE). Experience in corporate/commercial law, ideally within a tech, SaaS, or fintech environment. Strong understanding of contract law, intellectual property, data protection (GDPR), and regulatory compliance. Ability to work autonomously and provide practical, business-oriented legal advice. Excellent communication and stakeholder management skills. Experience in employment law, dispute resolution, or international law is a plus. In-house legal experience at a tech company or a law firm background with secondment experience is highly desirable. Added Bonus Fluency in another language (e.g: French, Spanish, or Arabic) to support global operations. Experience with venture-backed startups and corporate governance. Prior work in financial technology or payment processing regulations. Interview Process Screening Call - 30 minutes with Talent Team 1st Stage - Video-call/in-person with Founder & CEO, William Zeqiri - 45 minutes 2nd Stage - Interview with CPO and key stakeholders - 45 minutes Final Stage - Case study discussion with external legal counsel and leadership - 45 minutes We aim to complete the process and provide feedback within 2-3 weeks. Inclusive Workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Nov 20, 2025
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview As Legal Counsel, you will be a key strategic advisor to Fresha, helping to navigate complex legal matters while supporting our rapid growth. Reporting to the Chief Payments Officer, you will work closely with leadership and cross-functional teams to provide legal expertise across corporate, commercial, regulatory, and employment matters. This is an exciting opportunity to establish and develop the legal function within a fast-paced, high-growth environment. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our London office five days a week. What You Will Be Doing Corporate & Commercial Law: Draft, review, and negotiate a wide range of commercial as well as corporate transaction agreements, including but not limited to SaaS agreements, partnership contracts, and vendor agreements. Regulatory & Compliance: Ensure Fresha as a business and its software offerings remain compliant with applicable laws and regulations across multiple jurisdictions, including data protection (GDPR) and financial services regulations. Employment Law: Provide legal guidance on employment contracts, policies, and workplace compliance matters. Risk Management: Identify potential legal risks and proactively develop strategies to mitigate them. Dispute Resolution: Support in handling disputes, litigation, and external counsel engagement when necessary. Corporate Governance: Advise on company structuring, board matters, and investor relations from a legal standpoint. Intellectual Property & Privacy: Protect Fresha's brand, trademarks, and customer data by ensuring strong IP and privacy policies. Collaboration: Work cross-functionally with finance, HR, IT, product, commercial, and operations teams to support business objectives. This list is not exhaustive, and there may be additional responsibilities as needed. What We Are Looking For Qualified solicitor in England & Wales with 5+ years of post-qualification experience (PQE). Experience in corporate/commercial law, ideally within a tech, SaaS, or fintech environment. Strong understanding of contract law, intellectual property, data protection (GDPR), and regulatory compliance. Ability to work autonomously and provide practical, business-oriented legal advice. Excellent communication and stakeholder management skills. Experience in employment law, dispute resolution, or international law is a plus. In-house legal experience at a tech company or a law firm background with secondment experience is highly desirable. Added Bonus Fluency in another language (e.g: French, Spanish, or Arabic) to support global operations. Experience with venture-backed startups and corporate governance. Prior work in financial technology or payment processing regulations. Interview Process Screening Call - 30 minutes with Talent Team 1st Stage - Video-call/in-person with Founder & CEO, William Zeqiri - 45 minutes 2nd Stage - Interview with CPO and key stakeholders - 45 minutes Final Stage - Case study discussion with external legal counsel and leadership - 45 minutes We aim to complete the process and provide feedback within 2-3 weeks. Inclusive Workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Head of Data Science (hands on) - FinTech Head of Data Science (hands on) - FinTech Head of Data Science (hands on) - FinTech Head of Data Science role with a fast growth B2B FinTech company, backed by multiple Billionaires and major global investment firm. You'll join an existing team of 2 Data Scientists in a wider business of 35 staff currently, and report into the Chief Product Officer. The CEO is a former Data Scientist so you'll be able to exchange notes! The Head of Data Science will work on: Credit risk models: working with the Chief Risk Officer to create advanced machine learning models Affordability models: using both bureau and open banking data, create transaction classification models and derive the amounts that are safe for each individual business to borrow Product improvements: use predictive models to understand the key drivers behind the conversion funnel and work hand in hand with the CPO to tailor the customer experiences accordingly Sales and distribution: use predictive models to understand which businesses in the UK are most likely to be interested by the company's product and services Data analytics tech: work with the CTO and software developers to create the best environment for data and analytics whether that's to create rapid models that can be deployed in production or create a data lake using AWS Lake formation Apply now for this Head of Data Science role with rapid growth FinTech
Nov 19, 2025
Full time
Head of Data Science (hands on) - FinTech Head of Data Science (hands on) - FinTech Head of Data Science (hands on) - FinTech Head of Data Science role with a fast growth B2B FinTech company, backed by multiple Billionaires and major global investment firm. You'll join an existing team of 2 Data Scientists in a wider business of 35 staff currently, and report into the Chief Product Officer. The CEO is a former Data Scientist so you'll be able to exchange notes! The Head of Data Science will work on: Credit risk models: working with the Chief Risk Officer to create advanced machine learning models Affordability models: using both bureau and open banking data, create transaction classification models and derive the amounts that are safe for each individual business to borrow Product improvements: use predictive models to understand the key drivers behind the conversion funnel and work hand in hand with the CPO to tailor the customer experiences accordingly Sales and distribution: use predictive models to understand which businesses in the UK are most likely to be interested by the company's product and services Data analytics tech: work with the CTO and software developers to create the best environment for data and analytics whether that's to create rapid models that can be deployed in production or create a data lake using AWS Lake formation Apply now for this Head of Data Science role with rapid growth FinTech
Experience Oxfordshire is the official Destination Management Organisation (DMO) and Local Visitor Economy Partnership (LVEP) for Oxfordshire. It is the trading arm of the parent charity, Experience Oxfordshire Charitable Trust, and is a not for profit partnership organisation that is committed to the promotion, management, and development of Oxfordshire as a great destination to live, work, visit and do business. The DMO seeks to improve growth and productivity across Oxfordshire's visitor economy through the provision of essential business advice and support services to our partners. Experience Oxfordshire was one of the first destinations in England to gain LVEP status from national tourist board, VisitEngland. As an LVEP, Experience Oxfordshire is recognised as a high performing organisation, supporting collaborative working both locally, through its network of partners and those with interest in the visitor economy, and nationally on shared priorities. Read our Highlights 2023/24 publication which showcases the impact and reach of our work. Highlights Brochure by Experience Oxfordshire - Issuu. The visitor economy is vitally important to Oxfordshire. Prior to the Covid 19 pandemic each year Oxfordshire welcomed over 30 million visitors to the County who spent £2.3 billion in the local economy which supported over 40,000 jobs - 12 % of all jobs across Oxfordshire. Our organisation is funded in part by partners from all sectors of the Oxfordshire economy, including hotels, retail, events, transport and restaurants. We work with our partners to collectively promote their products and services and grow the visitor economy across Oxfordshire through a variety of B2B and B2C channels. The rest of our income comes from providing services such as travel trade, MICE referrals, commissioned services and consultancy, and operating the award winning Oxford Official Walking Tours. More information: The Role This exciting new and broad ranging role is ideal for an experienced business development manager to play a leading role in the visitor economy and drive transformational change across Experience Oxfordshire, significantly contributing to the organisation's sustainability. We are looking for someone with significant experience in successful grant application, management and delivery, alongside strong commercial acumen to develop new revenue opportunities. The role would be suitable for someone looking to join a small, collaborative team with big plans for future growth. The individual should be innovative and creative, with strong partnership skills and a passion for Oxfordshire and the visitor economy. Main Responsibilities Lead on developing and delivering new income stream opportunities for the organisation. Support and enhance existing commercial services across the organisation. Develop large scale funding bids to deliver strong added value for Oxfordshire that address key challenges and priorities for the visitor economy. Identify, develop and implement a new grant programme of activity that highlights new opportunities and manage the process from application to delivery. Identify opportunities and secure income for grant funded projects, operating as project manager for funded projects. Work across the organisation to meet and exceed income targets. Apply for and deliver funded programmes ensuring projects are delivered to a high standard, providing demonstrable impact and value for the funder, the destination and stakeholders, while maximising revenue for the organisation. Be accountable for delivery against agreed financial and service targets. Develop and deliver innovative solutions for the organisation that provide a sustainable revenue stream. Develop a commercial strategy for new business that drives additional income through commissioned services, marketing, partnership, business events and tours activities. Support the development of strategic stakeholder partnerships across the County, identifying opportunities for collaboration on visitor economy projects. Ensure that appropriate and accurate management information is available. Work across the organisation to ensure services are delivered in a joined up manner. Maintain appropriate internal and external networks. Ensure the activities of commercial services are safe and comply with applicable legislation and regulation. Ensure opportunities to generate income are optimised and services delivered in a cost effective and sustainable manner against agreed targets. Undertake any duties commensurate with the post as requested by the CEO. Communication Internally: CEO, Marketing and Partnership, Oxford Official Walking Tours and Finance departments (Board of Directors and Trustees as required). Externally: Experience Oxfordshire partners, stakeholders, Local Authorities and national agencies as appropriate. Further Details Responsible to: Chief Executive Officer Direct reports: None Location: Office Based Role at Langford Locks, Kidlington, Oxfordshire OX5 1HZ Salary: Up to £40k per annum depending on experience (pro rata for part time) Hours: Part Time or Full Time considered - minimum 24 hours per week Company Benefits: 25 days annual leave (inclusive of Christmas office closure) plus bank holidays, statutory employee pension scheme, access to company 'Perks for Partners' discounts across Oxfordshire providing significant savings, regular team social events, free parking on site. Office Hours: Monday - Thursday 8.30am - 5pm and Friday 8.30am - 3.30pm For further information and to apply for the role please contact Strong Recruitment at or call . Applications will require your CV and covering letter outlining why you are interested and why you think you would be suitable for the role. Please note applications without a CV will not be considered.
Nov 19, 2025
Full time
Experience Oxfordshire is the official Destination Management Organisation (DMO) and Local Visitor Economy Partnership (LVEP) for Oxfordshire. It is the trading arm of the parent charity, Experience Oxfordshire Charitable Trust, and is a not for profit partnership organisation that is committed to the promotion, management, and development of Oxfordshire as a great destination to live, work, visit and do business. The DMO seeks to improve growth and productivity across Oxfordshire's visitor economy through the provision of essential business advice and support services to our partners. Experience Oxfordshire was one of the first destinations in England to gain LVEP status from national tourist board, VisitEngland. As an LVEP, Experience Oxfordshire is recognised as a high performing organisation, supporting collaborative working both locally, through its network of partners and those with interest in the visitor economy, and nationally on shared priorities. Read our Highlights 2023/24 publication which showcases the impact and reach of our work. Highlights Brochure by Experience Oxfordshire - Issuu. The visitor economy is vitally important to Oxfordshire. Prior to the Covid 19 pandemic each year Oxfordshire welcomed over 30 million visitors to the County who spent £2.3 billion in the local economy which supported over 40,000 jobs - 12 % of all jobs across Oxfordshire. Our organisation is funded in part by partners from all sectors of the Oxfordshire economy, including hotels, retail, events, transport and restaurants. We work with our partners to collectively promote their products and services and grow the visitor economy across Oxfordshire through a variety of B2B and B2C channels. The rest of our income comes from providing services such as travel trade, MICE referrals, commissioned services and consultancy, and operating the award winning Oxford Official Walking Tours. More information: The Role This exciting new and broad ranging role is ideal for an experienced business development manager to play a leading role in the visitor economy and drive transformational change across Experience Oxfordshire, significantly contributing to the organisation's sustainability. We are looking for someone with significant experience in successful grant application, management and delivery, alongside strong commercial acumen to develop new revenue opportunities. The role would be suitable for someone looking to join a small, collaborative team with big plans for future growth. The individual should be innovative and creative, with strong partnership skills and a passion for Oxfordshire and the visitor economy. Main Responsibilities Lead on developing and delivering new income stream opportunities for the organisation. Support and enhance existing commercial services across the organisation. Develop large scale funding bids to deliver strong added value for Oxfordshire that address key challenges and priorities for the visitor economy. Identify, develop and implement a new grant programme of activity that highlights new opportunities and manage the process from application to delivery. Identify opportunities and secure income for grant funded projects, operating as project manager for funded projects. Work across the organisation to meet and exceed income targets. Apply for and deliver funded programmes ensuring projects are delivered to a high standard, providing demonstrable impact and value for the funder, the destination and stakeholders, while maximising revenue for the organisation. Be accountable for delivery against agreed financial and service targets. Develop and deliver innovative solutions for the organisation that provide a sustainable revenue stream. Develop a commercial strategy for new business that drives additional income through commissioned services, marketing, partnership, business events and tours activities. Support the development of strategic stakeholder partnerships across the County, identifying opportunities for collaboration on visitor economy projects. Ensure that appropriate and accurate management information is available. Work across the organisation to ensure services are delivered in a joined up manner. Maintain appropriate internal and external networks. Ensure the activities of commercial services are safe and comply with applicable legislation and regulation. Ensure opportunities to generate income are optimised and services delivered in a cost effective and sustainable manner against agreed targets. Undertake any duties commensurate with the post as requested by the CEO. Communication Internally: CEO, Marketing and Partnership, Oxford Official Walking Tours and Finance departments (Board of Directors and Trustees as required). Externally: Experience Oxfordshire partners, stakeholders, Local Authorities and national agencies as appropriate. Further Details Responsible to: Chief Executive Officer Direct reports: None Location: Office Based Role at Langford Locks, Kidlington, Oxfordshire OX5 1HZ Salary: Up to £40k per annum depending on experience (pro rata for part time) Hours: Part Time or Full Time considered - minimum 24 hours per week Company Benefits: 25 days annual leave (inclusive of Christmas office closure) plus bank holidays, statutory employee pension scheme, access to company 'Perks for Partners' discounts across Oxfordshire providing significant savings, regular team social events, free parking on site. Office Hours: Monday - Thursday 8.30am - 5pm and Friday 8.30am - 3.30pm For further information and to apply for the role please contact Strong Recruitment at or call . Applications will require your CV and covering letter outlining why you are interested and why you think you would be suitable for the role. Please note applications without a CV will not be considered.
Job Title: Prudential Risk Manager Reporting to: Chief Risk Officer Job Purpose The purpose of the role is to support the Chief Risk Officer in ensuring that the organization has an effective Risk Management Framework in place, with a particular focus on Prudential Risk. The role will act as a subject matter expert within the Second Line of Defence on all Credit and Financial Risk-related areas to support the delivery of the Second Line Monitoring Plan. Main Duties and Responsibilities Responsibilities will include: Assisting in ensuring effective Enterprise Risk Management, embedding the Risk Management Framework and Risk Appetite Framework within the organization. Providing Second Line review and challenge of key prudential regulatory documents, including the ILAAP and ICAAP, with a focus on liquidity stress testing, capital requirement assumptions, and modelling. Reviewing Recovery Planning, including modelling recovery capacity, options, indicators, and their impact on stressed scenarios. Challenging updates to Lending Policy and Financial Risk Management Policy, ensuring understanding of cumulative impacts. Supporting the production of Credit Risk, Financial Risk, Key Risk Indicator, and Recovery Plan reports. Assessing business performance against Risk Appetites. Preparing reports for various committees. Conducting regular Second Line reviews of key models. Monitoring regulatory developments and ensuring timely assessment. Supporting the Governance, Risk & Compliance team in testing key controls, especially from a prudential perspective. Overseeing the Risk Event Log and Risk Registers, ensuring root-cause analysis and self-assessments. Ensuring horizon scanning for economic, market, and technological risks. Reviewing capital, liquidity returns, and other reports for regulators. Challenging assumptions in affordability assessments for lending. Reviewing asset quality and default probabilities across the Credit Risk Framework. Conducting reviews of the Credit Risk Framework and the credit lifecycle. Performing file reviews to ensure lending aligns with policies and criteria are monitored. Leading analysis of Credit Risk portfolios to challenge the First Line and prevent financial shocks. Reviewing Credit Risk management information and conducting thematic reviews. Reviewing Treasury Risk, ALM, and related areas. Partnering with the business to ensure proper management of Prudential Risks, including risk identification, assessment, and reporting. Maintaining awareness of economic and regulatory environments. Advising and challenging the First Line of Defence to improve risk management. Promoting a strong risk culture organization-wide. Supporting the wider Governance, Risk & Compliance team as needed.
Nov 19, 2025
Full time
Job Title: Prudential Risk Manager Reporting to: Chief Risk Officer Job Purpose The purpose of the role is to support the Chief Risk Officer in ensuring that the organization has an effective Risk Management Framework in place, with a particular focus on Prudential Risk. The role will act as a subject matter expert within the Second Line of Defence on all Credit and Financial Risk-related areas to support the delivery of the Second Line Monitoring Plan. Main Duties and Responsibilities Responsibilities will include: Assisting in ensuring effective Enterprise Risk Management, embedding the Risk Management Framework and Risk Appetite Framework within the organization. Providing Second Line review and challenge of key prudential regulatory documents, including the ILAAP and ICAAP, with a focus on liquidity stress testing, capital requirement assumptions, and modelling. Reviewing Recovery Planning, including modelling recovery capacity, options, indicators, and their impact on stressed scenarios. Challenging updates to Lending Policy and Financial Risk Management Policy, ensuring understanding of cumulative impacts. Supporting the production of Credit Risk, Financial Risk, Key Risk Indicator, and Recovery Plan reports. Assessing business performance against Risk Appetites. Preparing reports for various committees. Conducting regular Second Line reviews of key models. Monitoring regulatory developments and ensuring timely assessment. Supporting the Governance, Risk & Compliance team in testing key controls, especially from a prudential perspective. Overseeing the Risk Event Log and Risk Registers, ensuring root-cause analysis and self-assessments. Ensuring horizon scanning for economic, market, and technological risks. Reviewing capital, liquidity returns, and other reports for regulators. Challenging assumptions in affordability assessments for lending. Reviewing asset quality and default probabilities across the Credit Risk Framework. Conducting reviews of the Credit Risk Framework and the credit lifecycle. Performing file reviews to ensure lending aligns with policies and criteria are monitored. Leading analysis of Credit Risk portfolios to challenge the First Line and prevent financial shocks. Reviewing Credit Risk management information and conducting thematic reviews. Reviewing Treasury Risk, ALM, and related areas. Partnering with the business to ensure proper management of Prudential Risks, including risk identification, assessment, and reporting. Maintaining awareness of economic and regulatory environments. Advising and challenging the First Line of Defence to improve risk management. Promoting a strong risk culture organization-wide. Supporting the wider Governance, Risk & Compliance team as needed.
About Our Client Our customer is a market leader in the Tech & Digital space. Job Description Are you a strategic Talent Acquisition leader with a deep understanding of the Tech & Product landscape? Do you thrive in high-growth, entrepreneurial environments where you can shape the function, influence at c-suite level, and build something exceptional? This is a career-defining opportunity to join one of the North's most innovative and ambitious technology and digital businesses. Backed by private equity and led by an inspiring senior team, the business is on a major growth trajectory - with a clear investment plan, a vibrant culture, and the drive to become a true employer of choice. Reporting into the Divisional HR Director, with a dotted line to the Chief People Officer, this role will combine strategic influence with operational delivery. You'll lead the TA strategy across the business while scaling the Technology & Product functions and managing a small, capable team. You'll act as a trusted advisor and partner to the Chief Technology & Product Officer and wider leadership team - influencing hiring strategy, shaping the employer brand, and embedding a high performing, data driven approach to talent acquisition. Key Responsibilities Lead and elevate the Talent Acquisition function into a true strategic business partner. Scale Technology & Product teams to meet ambitious growth plans - with headcount expected to rise by over 200 roles in the next 12-18 months. Drive technology and process improvements, including the rollout of a new ATS, ensuring recruitment activity is efficient, consistent, and insight led. Enhance employer brand and EVP, positioning the business as a destination for top talent across all disciplines. Influence and coach senior stakeholders, including c suite leaders, ensuring talent decisions are aligned with business strategy. Champion diversity and inclusion, building balanced pipelines and creating equitable hiring practices across Tech & Product. Develop and mentor the existing team, building strategic capability and commercial awareness within the function. This role requires two to three days in an office environment. The Successful Applicant About You You're a strategic TA professional with proven experience scaling high-performing Tech & Product teams - ideally within a PE backed, digital, or high growth business. You balance commercial acumen with people centric thinking and have the credibility to influence at senior levels. You'll bring: A strong understanding of the Tech & Product recruitment market and how to attract niche, in demand talent. Proven experience designing and delivering scalable, data driven TA strategies. Confidence to partner and challenge senior stakeholders, particularly across Technology, Product, and Finance. A track record of improving processes, systems, and candidate experience while reducing agency dependency. A collaborative, coaching led style with the ability to develop others. The Impact & Culture This is more than a recruitment role - it's a strategic opportunity to shape how talent is identified, engaged, and retained in one of the region's standout businesses. You'll join a high performing, forward thinking HR function that values curiosity, courage, and innovation. Your success will be visible through improved hiring efficiency, stronger engagement, reduced external spend, and the attraction of diverse, world class talent. What's on Offer This role offers a base salary up to £80,000 per annum, plus a performance related bonus and a suite of benefits.
Nov 18, 2025
Full time
About Our Client Our customer is a market leader in the Tech & Digital space. Job Description Are you a strategic Talent Acquisition leader with a deep understanding of the Tech & Product landscape? Do you thrive in high-growth, entrepreneurial environments where you can shape the function, influence at c-suite level, and build something exceptional? This is a career-defining opportunity to join one of the North's most innovative and ambitious technology and digital businesses. Backed by private equity and led by an inspiring senior team, the business is on a major growth trajectory - with a clear investment plan, a vibrant culture, and the drive to become a true employer of choice. Reporting into the Divisional HR Director, with a dotted line to the Chief People Officer, this role will combine strategic influence with operational delivery. You'll lead the TA strategy across the business while scaling the Technology & Product functions and managing a small, capable team. You'll act as a trusted advisor and partner to the Chief Technology & Product Officer and wider leadership team - influencing hiring strategy, shaping the employer brand, and embedding a high performing, data driven approach to talent acquisition. Key Responsibilities Lead and elevate the Talent Acquisition function into a true strategic business partner. Scale Technology & Product teams to meet ambitious growth plans - with headcount expected to rise by over 200 roles in the next 12-18 months. Drive technology and process improvements, including the rollout of a new ATS, ensuring recruitment activity is efficient, consistent, and insight led. Enhance employer brand and EVP, positioning the business as a destination for top talent across all disciplines. Influence and coach senior stakeholders, including c suite leaders, ensuring talent decisions are aligned with business strategy. Champion diversity and inclusion, building balanced pipelines and creating equitable hiring practices across Tech & Product. Develop and mentor the existing team, building strategic capability and commercial awareness within the function. This role requires two to three days in an office environment. The Successful Applicant About You You're a strategic TA professional with proven experience scaling high-performing Tech & Product teams - ideally within a PE backed, digital, or high growth business. You balance commercial acumen with people centric thinking and have the credibility to influence at senior levels. You'll bring: A strong understanding of the Tech & Product recruitment market and how to attract niche, in demand talent. Proven experience designing and delivering scalable, data driven TA strategies. Confidence to partner and challenge senior stakeholders, particularly across Technology, Product, and Finance. A track record of improving processes, systems, and candidate experience while reducing agency dependency. A collaborative, coaching led style with the ability to develop others. The Impact & Culture This is more than a recruitment role - it's a strategic opportunity to shape how talent is identified, engaged, and retained in one of the region's standout businesses. You'll join a high performing, forward thinking HR function that values curiosity, courage, and innovation. Your success will be visible through improved hiring efficiency, stronger engagement, reduced external spend, and the attraction of diverse, world class talent. What's on Offer This role offers a base salary up to £80,000 per annum, plus a performance related bonus and a suite of benefits.
Head of Risk & Compliance Reporting to the Chief Financial Officer, the Head of Risk & Compliance will be accountable for our effective risk management strategy, providing oversight and assurance to ensure that the business meets all relevant regulatory and legislative requirements. The successful candidate will champion a culture of compliance, raising awareness and providing advice on regulatory aspects across the business, ensuring that we are compliant with our internal business processes as well as all relevant regulatory and legislative standards including, but not limited to, those governed by the Financial Conduct Authority, Payment Card Industry, OFCOM and GDPR. CORE RESPONSIBILITIES Develop, lead, and implement a robust Regulatory Compliance framework, ensuring a compliant working environment, with the business identifying and meeting/exceeding all relevant regulatory requirements. Design and embed robust governance and reporting of regulatory compliance and crime matters to Exec level, identifying trends and providing recommendations for action Establish routine reviews of all critical metrics, ensuring stakeholders are held to account Lead collaborative relationships with senior stakeholders across the business to embed the strategies, to create a culture of compliance to minimise and mitigate significant risk exposures. Monthly review meetings with function leads on compliance catch-ups. Coordinate and lead Compliance Committee meetings, identifying agenda items and documenting actions and outcomes. Members being both Exec and Functional heads. Review regulatory changes making proposals where necessary to ensure compliance (forward horizon scanning and interpretation of compliance and risk landscape) Lead, establish, develop, and maintain external strategic level relationships with relevant legal agencies, security experts and relevant government bodies Continually risk assess company practices and policies, conducting regular compliance reviews of internal departments, and developing internal policies and procedures (along with the Legal Counsel). Auditing both departmental compliance effectiveness and adherence. Provide internal review of Customer Finance team operations, ensuring internal and external needs are met. Prepare compliance documentation for statutory, legal, and regulatory purposes and publish/file as required. Source monthly compliance data from across function areas and produce the monthly compliance update for the Board. Own and maintain the corporate risk register. Holding regular meetings with functional leads and reporting to the Exec/Board. Lead and direct corporate investigations involving financial irregularity, whistleblowing allegations and enquiries that are complex or highly sensitive SKILLS AND EXPERIENCE Experience of working in a regulated environment ideally within the retail/consumer sector Previous experience in a role responsible for compliance or equivalent role Solid knowledge of relevant regulations and legislation Strong commercial awareness, understanding financial impacts of any issues or planned resolutions Able to present to the board, audit committee and management on risk and control issues including internal audit, enterprise risk management, fraud, and corruption Ability to interpret compliance and risk requirements and translate them into practical operational processes Project management and change management experience Benefits: Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary up to the age of 65 25 days holiday per year plus bank holidays Birthday: an additional day off for you to celebrate your birthday Hybrid working Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Nov 18, 2025
Full time
Head of Risk & Compliance Reporting to the Chief Financial Officer, the Head of Risk & Compliance will be accountable for our effective risk management strategy, providing oversight and assurance to ensure that the business meets all relevant regulatory and legislative requirements. The successful candidate will champion a culture of compliance, raising awareness and providing advice on regulatory aspects across the business, ensuring that we are compliant with our internal business processes as well as all relevant regulatory and legislative standards including, but not limited to, those governed by the Financial Conduct Authority, Payment Card Industry, OFCOM and GDPR. CORE RESPONSIBILITIES Develop, lead, and implement a robust Regulatory Compliance framework, ensuring a compliant working environment, with the business identifying and meeting/exceeding all relevant regulatory requirements. Design and embed robust governance and reporting of regulatory compliance and crime matters to Exec level, identifying trends and providing recommendations for action Establish routine reviews of all critical metrics, ensuring stakeholders are held to account Lead collaborative relationships with senior stakeholders across the business to embed the strategies, to create a culture of compliance to minimise and mitigate significant risk exposures. Monthly review meetings with function leads on compliance catch-ups. Coordinate and lead Compliance Committee meetings, identifying agenda items and documenting actions and outcomes. Members being both Exec and Functional heads. Review regulatory changes making proposals where necessary to ensure compliance (forward horizon scanning and interpretation of compliance and risk landscape) Lead, establish, develop, and maintain external strategic level relationships with relevant legal agencies, security experts and relevant government bodies Continually risk assess company practices and policies, conducting regular compliance reviews of internal departments, and developing internal policies and procedures (along with the Legal Counsel). Auditing both departmental compliance effectiveness and adherence. Provide internal review of Customer Finance team operations, ensuring internal and external needs are met. Prepare compliance documentation for statutory, legal, and regulatory purposes and publish/file as required. Source monthly compliance data from across function areas and produce the monthly compliance update for the Board. Own and maintain the corporate risk register. Holding regular meetings with functional leads and reporting to the Exec/Board. Lead and direct corporate investigations involving financial irregularity, whistleblowing allegations and enquiries that are complex or highly sensitive SKILLS AND EXPERIENCE Experience of working in a regulated environment ideally within the retail/consumer sector Previous experience in a role responsible for compliance or equivalent role Solid knowledge of relevant regulations and legislation Strong commercial awareness, understanding financial impacts of any issues or planned resolutions Able to present to the board, audit committee and management on risk and control issues including internal audit, enterprise risk management, fraud, and corruption Ability to interpret compliance and risk requirements and translate them into practical operational processes Project management and change management experience Benefits: Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation Life assurance: free cover of a minimum of two times your annual salary up to the age of 65 25 days holiday per year plus bank holidays Birthday: an additional day off for you to celebrate your birthday Hybrid working Pension: 4% employee contribution matched by the company Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays Free on-site parking
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £27,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 17, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £27,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the People team at Trainline At Trainline, we believe our people strategy is business strategy - and that's exactly how the People team operates. We've built a progressive, high-trust function that partners directly with our leadership to shape the culture, capabilities and structures needed to grow. As we scale and evolve our operating mode, the People team is guiding this change from the front - not catching up from the sidelines. We're thinkers and doers. Strategists and coaches. And we're building something big, bold and brilliant - together. We're looking for a bold and visionary People Director to lead our global Tech & Product partnering agenda at Trainline - a pivotal leadership role at the heart of our transformation. As we evolve our product and technology operating model under new leadership, this role will serve as the strategic linchpin between our people ambition and business execution. You'll bring proven experience shaping org design, talent strategy, and culture in highly scaled, matrixed environments - tech led and high growth. More than a business partner, you'll be a business leader - someone who challenges constructively, unlocks performance through people, and can confidently represent the People function at Exec and Board level. As the People Director here you will be responsible for Strategic People Leadership Act as trusted advisor to Senior leadership across the organisation, most notably, the Chief People Officer, Chief Technology Officer and Chief Product Officer, influencing multi year strategy and leading org wide change. Shape and lead the people strategy for Tech & Product globally, across the UK, EU and hybrid remote teams - aligned to growth, innovation, and future workforce needs. Champion inclusive leadership, culture transformation, and scalable ways of working across all levels of the business. Complex Change & Org Design Lead the design and execution of organisation wide change, including re orgs, operating model transformation and capability realignment. Operate as a senior voice on business model evolution and cross functional interdependencies (e.g. Product, Engineering, Product, Design, Data, and Platform). Performance, Talent & Capability Own talent planning and succession pipelines for critical roles across Tech & Product. Drive performance culture through high impact people processes: engagement, performance, progression, reward, and leadership development. Support and lead building leadership capability at all levels, acting as a coach and performance enabler for ELT. Influence & Partnership Represent People in Exec forums and partner across CPO, CTO and business leaders to inform long range planning and resourcing decisions. Collaborate closely with L&D, Talent Acquisition, People Ops and Reward teams to deliver a seamless, data informed people experience. People Insights & Commercial Acumen Leverage data and insight to influence business decisions, spot trends, and drive measurable improvements in engagement, retention, and performance. Lead workforce planning and budgeting discussions with commercial fluency and clarity. We'd love to hear from you if you Significant leadership experience in a senior HR or People Director role, in a fast paced Technology focused business (ideally 1,000 - 3,000 employee HC businesses). Track record of partnering with Tech, Data and Product orgs with an in depth understanding of the ways of working and rhythms of those orgs. Proven experience navigating matrixed, multi market environments with shifting priorities, complex stakeholder landscapes and high delivery expectations. Experience of leading large scale change, including operating model design, strategic workforce transformation and culture shifts. Strong influencing skills at C level, with the gravitas to challenge, coach and partner senior execs across disciplines. Commercial and data fluency - you back your people strategy with measurable outcomes and cost effective delivery. A systems thinker and connector - able to join the dots across Talent, L&D, Ops and broader business planning. A values led leadership style with high EQ, deep empathy, and the courage to push boundaries. Forward thinking, with a clear understanding of how AI is shaping and will continue to shape the employee experience, as well as hands on experience integrating AI into workflows and ways of working. Experience preparing or interacting with Board level and investor forums is a strong plus. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Nov 17, 2025
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the People team at Trainline At Trainline, we believe our people strategy is business strategy - and that's exactly how the People team operates. We've built a progressive, high-trust function that partners directly with our leadership to shape the culture, capabilities and structures needed to grow. As we scale and evolve our operating mode, the People team is guiding this change from the front - not catching up from the sidelines. We're thinkers and doers. Strategists and coaches. And we're building something big, bold and brilliant - together. We're looking for a bold and visionary People Director to lead our global Tech & Product partnering agenda at Trainline - a pivotal leadership role at the heart of our transformation. As we evolve our product and technology operating model under new leadership, this role will serve as the strategic linchpin between our people ambition and business execution. You'll bring proven experience shaping org design, talent strategy, and culture in highly scaled, matrixed environments - tech led and high growth. More than a business partner, you'll be a business leader - someone who challenges constructively, unlocks performance through people, and can confidently represent the People function at Exec and Board level. As the People Director here you will be responsible for Strategic People Leadership Act as trusted advisor to Senior leadership across the organisation, most notably, the Chief People Officer, Chief Technology Officer and Chief Product Officer, influencing multi year strategy and leading org wide change. Shape and lead the people strategy for Tech & Product globally, across the UK, EU and hybrid remote teams - aligned to growth, innovation, and future workforce needs. Champion inclusive leadership, culture transformation, and scalable ways of working across all levels of the business. Complex Change & Org Design Lead the design and execution of organisation wide change, including re orgs, operating model transformation and capability realignment. Operate as a senior voice on business model evolution and cross functional interdependencies (e.g. Product, Engineering, Product, Design, Data, and Platform). Performance, Talent & Capability Own talent planning and succession pipelines for critical roles across Tech & Product. Drive performance culture through high impact people processes: engagement, performance, progression, reward, and leadership development. Support and lead building leadership capability at all levels, acting as a coach and performance enabler for ELT. Influence & Partnership Represent People in Exec forums and partner across CPO, CTO and business leaders to inform long range planning and resourcing decisions. Collaborate closely with L&D, Talent Acquisition, People Ops and Reward teams to deliver a seamless, data informed people experience. People Insights & Commercial Acumen Leverage data and insight to influence business decisions, spot trends, and drive measurable improvements in engagement, retention, and performance. Lead workforce planning and budgeting discussions with commercial fluency and clarity. We'd love to hear from you if you Significant leadership experience in a senior HR or People Director role, in a fast paced Technology focused business (ideally 1,000 - 3,000 employee HC businesses). Track record of partnering with Tech, Data and Product orgs with an in depth understanding of the ways of working and rhythms of those orgs. Proven experience navigating matrixed, multi market environments with shifting priorities, complex stakeholder landscapes and high delivery expectations. Experience of leading large scale change, including operating model design, strategic workforce transformation and culture shifts. Strong influencing skills at C level, with the gravitas to challenge, coach and partner senior execs across disciplines. Commercial and data fluency - you back your people strategy with measurable outcomes and cost effective delivery. A systems thinker and connector - able to join the dots across Talent, L&D, Ops and broader business planning. A values led leadership style with high EQ, deep empathy, and the courage to push boundaries. Forward thinking, with a clear understanding of how AI is shaping and will continue to shape the employee experience, as well as hands on experience integrating AI into workflows and ways of working. Experience preparing or interacting with Board level and investor forums is a strong plus. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £27,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 17, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £27,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £27,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 17, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £27,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £27,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 17, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £27,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Nov 17, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Sales and Commercial Director - idverde UK: Closed to new applicants Sales and Commercial Director - Environmental Business Services Highly Attractive Salary and Benefits Package Location: Ideally South Midlands but flexible hybrid working within the UK with regular travel Do you have a track record of delivering sales growth and commercial success in the public and private sectors? Are you an experienced leader, committed to inspiring, coaching and motivating your team? Do you want to help protect the natural environment for future generations? i dverde are the European leader in green services and nature-based solutions to the public and private sectors. As they embark on the next stage of strategic growth, they are seeking a dynamic Sales and Commercial Director to lead, inspire, and transform their sales and commercial teams. The Company Providing nature-based, award-winning, sustainable and environmentally friendly services including landscaping, arboriculture, sport turf management, green rooftops, snow removal and gritting, i dverde are committed to help their clients achieve their environmental and sustainability goals. They create accessible outdoor spaces and promote wildlife conservation. i dverde are present in 6 countries with 7,000 employees, generating revenues of €900M and over 20% annual growth since 2018. With the focus of operations in the UK, they have 4,000 employees and 140 depots in England, Wales, Scotland and Northern Ireland, with the following 4 main brands; i dverde : Grounds maintenance and landscape creation plantscape : Self-watering planters and planting playforce : Children's play area equipment icewatch : Winter weather services The Role As Sales and Commercial Director i dverde UK, you will: Expand Private Sector Growth: Identify, pursue, and secure new business opportunities, clients, and partnerships. Collaborate with the operational teams to craft tailored commercial proposals that meet market needs. Transform and grow Public Sector Business: Maintain and nurture strong relationships with public sector clients while introducing new products and services. Pitch for new opportunities, optimize pricing models, and enhance profitability. Lead & Inspire: Build and mentor high-performing Sales and Commercial teams, fostering a culture of innovation, continuous improvement, and entrepreneurship, shaping their capability to deliver accelerated performance, growth, and profits. Drive Market Excellence: Stay ahead of market trends, conduct competitor analysis, and build key industry partnerships. Monitor new legislation and regulation to identify opportunities and mitigate potential risks. Manage Commercial Success: Oversee P&L management, ensuring effective cost control, margin improvement, and accurate forecasting to drive financial success. Shape Marketing Strategy: Collaborate with the Corporate Affairs team to craft a targeted marketing strategy that optimizes use of available resources, drives lead generation and strengthens corporate reputation. Champion Culture & Vision: As a trusted and active member of the leadership team, embody the organisation's culture, vision and values. Build strong internal relationships and foster cross-functional collaboration to drive overall commercial success. Reports to Chief Executive Officer - UK Rewards The role enjoys a highly competitive salary package, including a performance bonus, car allowance, healthcare, and flexible benefits. You'll be joining a company with a vibrant, forward-thinking culture that values innovation and high performance. The Ideal Candidate Personal attributes Strategic Acumen: Proven ability to create and execute successful sales and commercial strategies in both the public and private sectors. Business Development Expertise: A track record of identifying and capturing growth opportunities that drive profitability. Commercial & Financial Insight: Deep commercial and financial understanding, with a focus on business and marketing principles. Client Relationship Mastery: Exceptional customer service skills with the ability to build trust and foster long-term partnerships. Leadership Skills: Experience leading, mentoring, and developing teams, with a focus on capability building and people management. Operational Excellence: Strong organisational and multi-tasking abilities, with an eye for detail and a passion for problem-solving. Influencing & Negotiation: Superior communication and negotiation skills, with the ability to spot opportunities and close deals P&L Management: Experience in managing P&L, ensuring sustainable growth and financial health. Experience & Skills Proven track record of driving profitable sales and commercial success. Experience working within or selling to both public and private sectors. Strong leadership and team-building experience, developing capability, and dealing with all aspects of people management. P&L management expertise and a thorough understanding of commercial contracts. Ability to drive change through visionary leadership. When applying please quote the code HF 188 Email Address
Nov 16, 2025
Full time
Sales and Commercial Director - idverde UK: Closed to new applicants Sales and Commercial Director - Environmental Business Services Highly Attractive Salary and Benefits Package Location: Ideally South Midlands but flexible hybrid working within the UK with regular travel Do you have a track record of delivering sales growth and commercial success in the public and private sectors? Are you an experienced leader, committed to inspiring, coaching and motivating your team? Do you want to help protect the natural environment for future generations? i dverde are the European leader in green services and nature-based solutions to the public and private sectors. As they embark on the next stage of strategic growth, they are seeking a dynamic Sales and Commercial Director to lead, inspire, and transform their sales and commercial teams. The Company Providing nature-based, award-winning, sustainable and environmentally friendly services including landscaping, arboriculture, sport turf management, green rooftops, snow removal and gritting, i dverde are committed to help their clients achieve their environmental and sustainability goals. They create accessible outdoor spaces and promote wildlife conservation. i dverde are present in 6 countries with 7,000 employees, generating revenues of €900M and over 20% annual growth since 2018. With the focus of operations in the UK, they have 4,000 employees and 140 depots in England, Wales, Scotland and Northern Ireland, with the following 4 main brands; i dverde : Grounds maintenance and landscape creation plantscape : Self-watering planters and planting playforce : Children's play area equipment icewatch : Winter weather services The Role As Sales and Commercial Director i dverde UK, you will: Expand Private Sector Growth: Identify, pursue, and secure new business opportunities, clients, and partnerships. Collaborate with the operational teams to craft tailored commercial proposals that meet market needs. Transform and grow Public Sector Business: Maintain and nurture strong relationships with public sector clients while introducing new products and services. Pitch for new opportunities, optimize pricing models, and enhance profitability. Lead & Inspire: Build and mentor high-performing Sales and Commercial teams, fostering a culture of innovation, continuous improvement, and entrepreneurship, shaping their capability to deliver accelerated performance, growth, and profits. Drive Market Excellence: Stay ahead of market trends, conduct competitor analysis, and build key industry partnerships. Monitor new legislation and regulation to identify opportunities and mitigate potential risks. Manage Commercial Success: Oversee P&L management, ensuring effective cost control, margin improvement, and accurate forecasting to drive financial success. Shape Marketing Strategy: Collaborate with the Corporate Affairs team to craft a targeted marketing strategy that optimizes use of available resources, drives lead generation and strengthens corporate reputation. Champion Culture & Vision: As a trusted and active member of the leadership team, embody the organisation's culture, vision and values. Build strong internal relationships and foster cross-functional collaboration to drive overall commercial success. Reports to Chief Executive Officer - UK Rewards The role enjoys a highly competitive salary package, including a performance bonus, car allowance, healthcare, and flexible benefits. You'll be joining a company with a vibrant, forward-thinking culture that values innovation and high performance. The Ideal Candidate Personal attributes Strategic Acumen: Proven ability to create and execute successful sales and commercial strategies in both the public and private sectors. Business Development Expertise: A track record of identifying and capturing growth opportunities that drive profitability. Commercial & Financial Insight: Deep commercial and financial understanding, with a focus on business and marketing principles. Client Relationship Mastery: Exceptional customer service skills with the ability to build trust and foster long-term partnerships. Leadership Skills: Experience leading, mentoring, and developing teams, with a focus on capability building and people management. Operational Excellence: Strong organisational and multi-tasking abilities, with an eye for detail and a passion for problem-solving. Influencing & Negotiation: Superior communication and negotiation skills, with the ability to spot opportunities and close deals P&L Management: Experience in managing P&L, ensuring sustainable growth and financial health. Experience & Skills Proven track record of driving profitable sales and commercial success. Experience working within or selling to both public and private sectors. Strong leadership and team-building experience, developing capability, and dealing with all aspects of people management. P&L management expertise and a thorough understanding of commercial contracts. Ability to drive change through visionary leadership. When applying please quote the code HF 188 Email Address
