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Executive Assistant to the Board of Directors/CEO
NHS Tipton, West Midlands
Executive Assistant to the Board of Directors/CEO You will be providing a professional and comprehensive administrative and secretarial support to the Board of Directors (Trustees), Chief Executive Officer (CEO) and Executive Management Team (EMT). Whilst managing and overseeing the Business Support Team Leader, ensuring efficient processes, and contributing to overall business planning and performance. Prior experience as a Personal / Executive Assistant is a necessity for this position, supporting at a senior level within a charitable organisation would be highly beneficial. Main duties of the job To provide a professionaland comprehensive administrative and secretarial support to the Board ofDirectors (Trustees), Chief Executive Officer (CEO) and Executive ManagementTeam (EMT). Manage and oversee theBusiness Support Team Leader, ensuring efficient processes, and contributing tooverall business planning and performance. Improvement of business functions,managing resources, and acting as a liaison between different teams anddepartments across the organisation. Ensure good qualityinformation flows between Trustees, Executive Management Team and the widercharity, acting as a point of contact for the Board of Directors, and ensuringthat a formal schedule of matters for Directors decisions is maintained. Facilitate seamless andproductive communication across key stakeholders, to support the effectivedelivery of the organisations goals and objectives. About us We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care. What we offer: 28 Days annual leave + 8 days bank holiday (pro rata for part time employees) Employee Assistance Programme Free on-site parking Comprehensive training and development opportunities Exclusive deals and discounts on products and services Friendly and supportive working environment Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application. To Apply Email your completed application form to or post to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL by the closing date 25/02/2026. For an informal discussion please contact Michael Duckett on Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, please submit your application as soon as possible. Job responsibilities Provide support to the CEO, EMT and Board of Directors fordiary management, arranging and co-ordinating meetings and events, organisingvenues and resources as required. Directly line manage the Business Support TeamLeader, including supervision, performance management and professionaldevelopment. To advise on the annual calendar of the Trusts Boardmeetings and tasks and maintain appropriate records. Responsible for the organisation and co-ordination of Boardand Sub-committee meetings in conjunction with the Chair of the Board and theChairs of the Committees. Liaise with the Chair, Directors, CEO and EMT to scheduleany other meetings and events as required, some of which may be critical andurgent. Work with the Chair to develop Board meeting agendas, andmake arrangements for presentations and internal/external speakers. Liaise with the CEO and EMT regarding preparation formeetings, and conduct meeting follow up. This includes preparing meetingagendas, collating and distributing meeting minutes, reports and other papersin good time for Board and other meetings. Following up on any agreed actionpoints with those responsible and informing the Chair of progress. Send papers toDirectors by post and email if requested. Provide efficient secretarial assistance for meetings, suchas sending meeting invites and virtual log-ins, managing room bookings andarranging refreshments. Assisting Directors with travel arrangements and thepayment of expenses when required. Attend meetings as required (some of which may be out ofhours) and take accurate and professional minutes of Board meetings, sub-groupsand any ad-hoc meetings and maintain a record of attendance and apologies. Support the EMT with tasks including system administration(including software and telephones), and provide training, guidance and updatesas required. Responsible for monitoring and responding to incoming emailsfrom the MHCT plus others that may be relevant, forwarding emailsto the appropriate recipient(s) within the Trust. General administration of Using a customer centred approach, provide a comprehensiveadministrative support service to internal projects, staff members, externalstakeholders and service users. Provide full telephone support within the wider officeensuring that anyone contacting the Trust are dealt with empathetically,professionally and with respect. Preparation and issue of all written communications, emailsand letters on behalf of the CEO, Board of Directors and EMT, maintainingrecords of all correspondence as appropriate and filtering incomingcommunications/correspondence as necessary. Ensure copies of statutory policies and other documentsapproved by the Board are recorded, reviewed and published as agreed and as pergovernance requirements and internal processes. Take minutes and produce them accurately within specifieddeadlines, this will include attending Directors meetings, sub-committees andaccompanying the EMT to various meetings, some of which may be outside officehours. To be fully conversant with the Memorandum and Articles ofAssociation for the Charity and the Terms of Reference of its Committees and toadvise the Directors on matters of governance and procedure in this respect. Ensure the Trust Board is properly constituted, maintaincopies of current terms of reference and members of committees/working partiesand that meetings are quorate and all disclosure/conflict of interest. Support the Executive Team to ensure official and legalrecords are up to date, for example Charity Commission and Company Houserecords. Maintain a record of signed minutes of meetings and ensurecopies are sent to relevant parties upon direction from the CEO/Chair and arepublished as agreed at meetings. Maintain membership records of each individual Directorsterm of office and attendance and alert the Chair in advance of any impendingDirector (Trustee) vacancies and non-attendance at meetings. Support the Chair, CEO and HR, in the recruitment processfor Board Directors (Trustees) as required and to contribute to the inductionof newly appointed Directors. Establish and monitor the appraisal and performance reviewcycle for the Directors Board. Support to senior managers with production of reports,letters, emails and other communications and carrying out any otheradministrative tasks including photocopying, faxing, emailing, scanning,laminating and binding. Ensure the Bid Register is kept updated and liaise withother team members and stakeholders as required, ensuring organisation filesand documents are kept updated. Provide support with bids and tenders: such as setting upbid folders, this may include downloading documents, submitting clarificationquestions and checking on responses and communication via portal) completingthe due diligence sections, support with overseeing the contract &sub-contract document collections and overseeing completion of the information required. Maintain governance documents, files, contact details,activity data as required throughout the organisation. To set up, develop and maintain appropriate filling systems,both hard copy and electronically. Work within boundaries of confidentiality appropriate tosensitive and confidential information and manage information effectively inaccordance with legal requirements. Book, and prepare meeting rooms including ensuring requiredequipment and resources are available and set-up for use, for exampleprojectors/screens, flipcharts. Provide meet and greet and hospitality to visitors attendingmeetings with the Directors and/or EMT. Participate in own personal development by undertakingtraining specific to the job role. Assist in any project work as required. Maintain and support the ISMS information management systemfor information security, access and to co-ordinate and support with internalannual audits including preparation and resulting actions. To carry out any other duties as reasonably required. Person Specification Communication Excellent verbal and written communication skills with the ability to communicate at all levels, verbally, face to face, by telephone and in writing. Effective interpersonal skills and be able to communicate on a variety of levels with colleagues, Directors and professionals from other external organisations developing good working relationships. Demonstrate tact, diplomacy and an ability to operate with a high degree of flexibility and adaptability and in strict confidence. Personal Qualities . click apply for full job details
Feb 17, 2026
Full time
Executive Assistant to the Board of Directors/CEO You will be providing a professional and comprehensive administrative and secretarial support to the Board of Directors (Trustees), Chief Executive Officer (CEO) and Executive Management Team (EMT). Whilst managing and overseeing the Business Support Team Leader, ensuring efficient processes, and contributing to overall business planning and performance. Prior experience as a Personal / Executive Assistant is a necessity for this position, supporting at a senior level within a charitable organisation would be highly beneficial. Main duties of the job To provide a professionaland comprehensive administrative and secretarial support to the Board ofDirectors (Trustees), Chief Executive Officer (CEO) and Executive ManagementTeam (EMT). Manage and oversee theBusiness Support Team Leader, ensuring efficient processes, and contributing tooverall business planning and performance. Improvement of business functions,managing resources, and acting as a liaison between different teams anddepartments across the organisation. Ensure good qualityinformation flows between Trustees, Executive Management Team and the widercharity, acting as a point of contact for the Board of Directors, and ensuringthat a formal schedule of matters for Directors decisions is maintained. Facilitate seamless andproductive communication across key stakeholders, to support the effectivedelivery of the organisations goals and objectives. About us We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care. What we offer: 28 Days annual leave + 8 days bank holiday (pro rata for part time employees) Employee Assistance Programme Free on-site parking Comprehensive training and development opportunities Exclusive deals and discounts on products and services Friendly and supportive working environment Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application. To Apply Email your completed application form to or post to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL by the closing date 25/02/2026. For an informal discussion please contact Michael Duckett on Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, please submit your application as soon as possible. Job responsibilities Provide support to the CEO, EMT and Board of Directors fordiary management, arranging and co-ordinating meetings and events, organisingvenues and resources as required. Directly line manage the Business Support TeamLeader, including supervision, performance management and professionaldevelopment. To advise on the annual calendar of the Trusts Boardmeetings and tasks and maintain appropriate records. Responsible for the organisation and co-ordination of Boardand Sub-committee meetings in conjunction with the Chair of the Board and theChairs of the Committees. Liaise with the Chair, Directors, CEO and EMT to scheduleany other meetings and events as required, some of which may be critical andurgent. Work with the Chair to develop Board meeting agendas, andmake arrangements for presentations and internal/external speakers. Liaise with the CEO and EMT regarding preparation formeetings, and conduct meeting follow up. This includes preparing meetingagendas, collating and distributing meeting minutes, reports and other papersin good time for Board and other meetings. Following up on any agreed actionpoints with those responsible and informing the Chair of progress. Send papers toDirectors by post and email if requested. Provide efficient secretarial assistance for meetings, suchas sending meeting invites and virtual log-ins, managing room bookings andarranging refreshments. Assisting Directors with travel arrangements and thepayment of expenses when required. Attend meetings as required (some of which may be out ofhours) and take accurate and professional minutes of Board meetings, sub-groupsand any ad-hoc meetings and maintain a record of attendance and apologies. Support the EMT with tasks including system administration(including software and telephones), and provide training, guidance and updatesas required. Responsible for monitoring and responding to incoming emailsfrom the MHCT plus others that may be relevant, forwarding emailsto the appropriate recipient(s) within the Trust. General administration of Using a customer centred approach, provide a comprehensiveadministrative support service to internal projects, staff members, externalstakeholders and service users. Provide full telephone support within the wider officeensuring that anyone contacting the Trust are dealt with empathetically,professionally and with respect. Preparation and issue of all written communications, emailsand letters on behalf of the CEO, Board of Directors and EMT, maintainingrecords of all correspondence as appropriate and filtering incomingcommunications/correspondence as necessary. Ensure copies of statutory policies and other documentsapproved by the Board are recorded, reviewed and published as agreed and as pergovernance requirements and internal processes. Take minutes and produce them accurately within specifieddeadlines, this will include attending Directors meetings, sub-committees andaccompanying the EMT to various meetings, some of which may be outside officehours. To be fully conversant with the Memorandum and Articles ofAssociation for the Charity and the Terms of Reference of its Committees and toadvise the Directors on matters of governance and procedure in this respect. Ensure the Trust Board is properly constituted, maintaincopies of current terms of reference and members of committees/working partiesand that meetings are quorate and all disclosure/conflict of interest. Support the Executive Team to ensure official and legalrecords are up to date, for example Charity Commission and Company Houserecords. Maintain a record of signed minutes of meetings and ensurecopies are sent to relevant parties upon direction from the CEO/Chair and arepublished as agreed at meetings. Maintain membership records of each individual Directorsterm of office and attendance and alert the Chair in advance of any impendingDirector (Trustee) vacancies and non-attendance at meetings. Support the Chair, CEO and HR, in the recruitment processfor Board Directors (Trustees) as required and to contribute to the inductionof newly appointed Directors. Establish and monitor the appraisal and performance reviewcycle for the Directors Board. Support to senior managers with production of reports,letters, emails and other communications and carrying out any otheradministrative tasks including photocopying, faxing, emailing, scanning,laminating and binding. Ensure the Bid Register is kept updated and liaise withother team members and stakeholders as required, ensuring organisation filesand documents are kept updated. Provide support with bids and tenders: such as setting upbid folders, this may include downloading documents, submitting clarificationquestions and checking on responses and communication via portal) completingthe due diligence sections, support with overseeing the contract &sub-contract document collections and overseeing completion of the information required. Maintain governance documents, files, contact details,activity data as required throughout the organisation. To set up, develop and maintain appropriate filling systems,both hard copy and electronically. Work within boundaries of confidentiality appropriate tosensitive and confidential information and manage information effectively inaccordance with legal requirements. Book, and prepare meeting rooms including ensuring requiredequipment and resources are available and set-up for use, for exampleprojectors/screens, flipcharts. Provide meet and greet and hospitality to visitors attendingmeetings with the Directors and/or EMT. Participate in own personal development by undertakingtraining specific to the job role. Assist in any project work as required. Maintain and support the ISMS information management systemfor information security, access and to co-ordinate and support with internalannual audits including preparation and resulting actions. To carry out any other duties as reasonably required. Person Specification Communication Excellent verbal and written communication skills with the ability to communicate at all levels, verbally, face to face, by telephone and in writing. Effective interpersonal skills and be able to communicate on a variety of levels with colleagues, Directors and professionals from other external organisations developing good working relationships. Demonstrate tact, diplomacy and an ability to operate with a high degree of flexibility and adaptability and in strict confidence. Personal Qualities . click apply for full job details
Client Experience Director
Sleek Events Ltd.
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Feb 17, 2026
Full time
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Chief Information Security Officer
Montrose Environmental Group
drives our approach to security and risk management. The CISO role is pivotal in safeguarding our business, our clients, and our mission, moving beyond compliance optics to build a resilient, risk-based security culture that enables growth and innovation.This is not a checkbox compliance role. This is enterprise security leadership with real-world impact: embedding security into every layer of our technology stack, business processes, and product delivery. If you're energized by building robust security programs, closing material risk gaps, and enabling modern engineering workflows, this role is built for you. The Role The Chief Information Security Officer (CISO) owns the strategy, architecture, and execution of Montrose's enterprise security program. The CISO leads a cross-functional security team (Governance, Risk & Compliance, Security Operations, Identity & Access Management) and partners with Legal, Infrastructure, Applications, and Product Engineering to deliver a comprehensive, scalable, and audit-ready security posture. Our mission is supported by our principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We differentiate ourselves with diverse talent. We care for the well-being and development of our people. So, we offer:Competitive compensation package: annual salary ranging from $275,000 - $300,000 USD; eligible for annual bonus of 30-40% Competitive medical, dental, and vision insurance coverage 401k with a competitive 4% employer match Key Responsibilities Qualifications 10+ years of experience leading enterprise security programs and teams (GRC, SecOps, IAM) with direct CIO reporting. Proven ability to operationalize policy lifecycle management, incident response, and audit readiness. Ability to communicate effectively with executives, technical teams, and business leaders. Experience preparing for or implementing SOC 2/ISO 27001 audits and CMMC enclaves. Why This Role Is Compelling Montrose's ability to win and If you want to drive meaningful change, influence business outcomes, and lead a security program that is respected as a business partner - not just a gatekeeper - this is the role.Montrose is a leading environmental solutions company focused on supporting commercial and government organizations as they deal with the challenges of today and prepare for what's coming tomorrow. With 3,400 employees across 100+ locations worldwide, Montrose combines deep local knowledge with an integrated approach to design, engineering, and operations, enabling Montrose to respond effectively and efficiently to the unique requirements of each project. From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical solutions that keep its clients on top of their immediate needs - and well ahead of the strategic curve. For more information, visit We're blazing new trails. Forget everything you think you know about how environmental companies work. Montrose Environmental Group was designed from the ground up to deliver a better experience and better outcomes for both our clients and our employees.We're growing rapidly-with a purpose. We're bringing the best minds on board, and giving them the freedom to focus on what matters most: coming up with ingenious, effective ways to measure, assess, and address real-world situations. The kind that face industries of all kinds right now, and the kind that we want to be the first to see on the horizon.When we do that, we add value. We create opportunities for our clients and ourselves. We grow. We learn. We make a real difference in the world around us. You can help lead the way. Montrose is committed to being an inclusive workplace. Montrose is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can read more about EEO or view the . If you'd like to view a copy of the company's affirmative action plan or policy statement, please email . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call . This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Feb 17, 2026
Full time
drives our approach to security and risk management. The CISO role is pivotal in safeguarding our business, our clients, and our mission, moving beyond compliance optics to build a resilient, risk-based security culture that enables growth and innovation.This is not a checkbox compliance role. This is enterprise security leadership with real-world impact: embedding security into every layer of our technology stack, business processes, and product delivery. If you're energized by building robust security programs, closing material risk gaps, and enabling modern engineering workflows, this role is built for you. The Role The Chief Information Security Officer (CISO) owns the strategy, architecture, and execution of Montrose's enterprise security program. The CISO leads a cross-functional security team (Governance, Risk & Compliance, Security Operations, Identity & Access Management) and partners with Legal, Infrastructure, Applications, and Product Engineering to deliver a comprehensive, scalable, and audit-ready security posture. Our mission is supported by our principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We differentiate ourselves with diverse talent. We care for the well-being and development of our people. So, we offer:Competitive compensation package: annual salary ranging from $275,000 - $300,000 USD; eligible for annual bonus of 30-40% Competitive medical, dental, and vision insurance coverage 401k with a competitive 4% employer match Key Responsibilities Qualifications 10+ years of experience leading enterprise security programs and teams (GRC, SecOps, IAM) with direct CIO reporting. Proven ability to operationalize policy lifecycle management, incident response, and audit readiness. Ability to communicate effectively with executives, technical teams, and business leaders. Experience preparing for or implementing SOC 2/ISO 27001 audits and CMMC enclaves. Why This Role Is Compelling Montrose's ability to win and If you want to drive meaningful change, influence business outcomes, and lead a security program that is respected as a business partner - not just a gatekeeper - this is the role.Montrose is a leading environmental solutions company focused on supporting commercial and government organizations as they deal with the challenges of today and prepare for what's coming tomorrow. With 3,400 employees across 100+ locations worldwide, Montrose combines deep local knowledge with an integrated approach to design, engineering, and operations, enabling Montrose to respond effectively and efficiently to the unique requirements of each project. From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical solutions that keep its clients on top of their immediate needs - and well ahead of the strategic curve. For more information, visit We're blazing new trails. Forget everything you think you know about how environmental companies work. Montrose Environmental Group was designed from the ground up to deliver a better experience and better outcomes for both our clients and our employees.We're growing rapidly-with a purpose. We're bringing the best minds on board, and giving them the freedom to focus on what matters most: coming up with ingenious, effective ways to measure, assess, and address real-world situations. The kind that face industries of all kinds right now, and the kind that we want to be the first to see on the horizon.When we do that, we add value. We create opportunities for our clients and ourselves. We grow. We learn. We make a real difference in the world around us. You can help lead the way. Montrose is committed to being an inclusive workplace. Montrose is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can read more about EEO or view the . If you'd like to view a copy of the company's affirmative action plan or policy statement, please email . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call . This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
GUILDHALL SCHOOL OF MUSIC AND DRAMA
Head of HR
GUILDHALL SCHOOL OF MUSIC AND DRAMA
Guildhall School of Music and Drama Full time (35 hours per week) Permanent Salary Range: £68,300 to £85,000 per annum (inclusive of Inner London Weighting) depending on experience Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked number one in Arts, Drama & Music by the Complete University Guide 2024, one of the top ten performing arts institutions in the world in the QS World University Rankings 2023, as well as the number one higher education institution in the Guardian University Guide music league table, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles. A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK's leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals. This is an exciting opportunity to lead the HR function as Head of HR, shaping a people centred, high performing culture that underpins the School's artistic, academic, and organisational ambitions. You will work closely with the Chief Operating Officer and senior leaders to deliver the School's people strategy, acting as a trusted adviser on workforce planning, organisational development, employee relations, and policy. Building strong, influential relationships across the School and the City of London Corporation, you will provide expert, strategic guidance while ensuring HR services remain professional, consistent, and responsive. You will also lead, develop, and empower the HR team, creating a cohesive and proactive function that delivers high quality outcomes and drives continuous improvement across all people related activity. We're excited to welcome a senior HR leader with substantial experience operating at strategic level within Higher Education, the arts, or a similarly complex environment. Bringing deep expertise across organisational change, workforce planning, employee relations, Learning & Development, recruitment, and policy development, you will provide credible, pragmatic leadership while championing equality, diversity, and inclusion. As a Chartered CIPD professional (or equivalent), with strong knowledge of UK employment law and experience working with unions and governance bodies, you will influence senior decision making and ensure the School's people strategy is modern, fair, and aligned with future organisational needs. Skilled in analysing HR data, managing statutory reporting, and leading high performing teams, you will drive a culture of continuous improvement, collaboration, and professional excellence. This role is eligible for hybrid working. For more details, please download the Job Information Pack. If you would like to have an informal conversation about the role, please e-mail Carol Bernard, Head of HR, at Closing date: 12 noon on Monday 09th March 2026. Interviews will be held w/c 16th March 2026 and w/c 23rd March 2026. Alternatively, please contact (24 hr answerphone) quoting reference number OOGS9273. A minicom service for the hearing impaired is available on . All applications must include a completed application form. Please note that late applications will not be accepted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities - if you have a disability and need help with the application process please contact us. Guildhall School is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable. We are committed to regularly benchmarking and reviewing pay across the whole organisation and against external sectors.
Feb 17, 2026
Full time
Guildhall School of Music and Drama Full time (35 hours per week) Permanent Salary Range: £68,300 to £85,000 per annum (inclusive of Inner London Weighting) depending on experience Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked number one in Arts, Drama & Music by the Complete University Guide 2024, one of the top ten performing arts institutions in the world in the QS World University Rankings 2023, as well as the number one higher education institution in the Guardian University Guide music league table, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles. A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK's leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals. This is an exciting opportunity to lead the HR function as Head of HR, shaping a people centred, high performing culture that underpins the School's artistic, academic, and organisational ambitions. You will work closely with the Chief Operating Officer and senior leaders to deliver the School's people strategy, acting as a trusted adviser on workforce planning, organisational development, employee relations, and policy. Building strong, influential relationships across the School and the City of London Corporation, you will provide expert, strategic guidance while ensuring HR services remain professional, consistent, and responsive. You will also lead, develop, and empower the HR team, creating a cohesive and proactive function that delivers high quality outcomes and drives continuous improvement across all people related activity. We're excited to welcome a senior HR leader with substantial experience operating at strategic level within Higher Education, the arts, or a similarly complex environment. Bringing deep expertise across organisational change, workforce planning, employee relations, Learning & Development, recruitment, and policy development, you will provide credible, pragmatic leadership while championing equality, diversity, and inclusion. As a Chartered CIPD professional (or equivalent), with strong knowledge of UK employment law and experience working with unions and governance bodies, you will influence senior decision making and ensure the School's people strategy is modern, fair, and aligned with future organisational needs. Skilled in analysing HR data, managing statutory reporting, and leading high performing teams, you will drive a culture of continuous improvement, collaboration, and professional excellence. This role is eligible for hybrid working. For more details, please download the Job Information Pack. If you would like to have an informal conversation about the role, please e-mail Carol Bernard, Head of HR, at Closing date: 12 noon on Monday 09th March 2026. Interviews will be held w/c 16th March 2026 and w/c 23rd March 2026. Alternatively, please contact (24 hr answerphone) quoting reference number OOGS9273. A minicom service for the hearing impaired is available on . All applications must include a completed application form. Please note that late applications will not be accepted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities - if you have a disability and need help with the application process please contact us. Guildhall School is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable. We are committed to regularly benchmarking and reviewing pay across the whole organisation and against external sectors.
Chief Financial Officer (CFO)
Crédit Agricole Group
Overview The chief finance officer function has overall responsibility and management of the financial resources of the firm, including reporting directly to the governing body of the firm in relation to its financial affairs. Working closely alongside the CEO and COO, the CFO has overall responsibility for management of the firm's financial resources and the production and integrity of the firm's statutory and management financial information and all aspects of regulatory reporting in line with responsibilities of the Senior Managers Regime. They will be a member of the Executive Committee, defining, leading and organising the budget process and working closely with the CEO to develop, design and deliver the Financial Business Plan. They are also responsible for managing the finance and accounting department on behalf of the Amundi Group UK entities. Prescribed Responsibilities Managing the firm's internal stress-tests & ensuring the accuracy & timeliness of information provided to the FCA for the purposes of stress-testing. Strategic matters relating to company finances. As SMF 2 with the FCA and SAO with HMRC, the CFO is responsible and accountable for the finance function of Amundi UK Ltd. Acting as strategic business partner to senior executive leadership team by assessing and evaluating financial performance of the organization with regard to long-term operational goals, budgets and forecasts. Provide insight and recommendations to both short-term and long-term growth plan of organization. Participate in pivotal decisions as they relate to strategic initiatives and operational models. Interact with and bring department in line with Board of Directors' plans, initiatives and recommendations. Being the local representative of the Finance business line of Amundi group and ensuring the coordination between the group procedure and local needs from a regulatory perspective and/or internal organisation. Finance project leader at the UK level on all extraordinary transactions (corporate restructuring, M&A et) involving entities in the UK financial control activities. Oversee the operational function within Finance, including: Managing Accounts Payable (AP), ensuring purchase and payment controls are adhered to and suppliers are paid correctly and on time. Managing Accounts Receivable (AR), ensuring billing information is correct, invoices are sent promptly, and ensuring that the credit control function is effective. Ensuring that activities from the AP and AR functions are properly recorded into the accounting system. Overseeing monthly maintenance of Amundi UK Ltd fixed asset register. Ensure all records are kept and held per statutory requirements. Continuous monitoring and improvement of operational processes, ensuring these are properly documented and communicated to relevant stakeholders e.g. the Finance team, Senior Management, etc. Financial control of all costs and revenues for the entities, ensuring compliance.
Feb 16, 2026
Full time
Overview The chief finance officer function has overall responsibility and management of the financial resources of the firm, including reporting directly to the governing body of the firm in relation to its financial affairs. Working closely alongside the CEO and COO, the CFO has overall responsibility for management of the firm's financial resources and the production and integrity of the firm's statutory and management financial information and all aspects of regulatory reporting in line with responsibilities of the Senior Managers Regime. They will be a member of the Executive Committee, defining, leading and organising the budget process and working closely with the CEO to develop, design and deliver the Financial Business Plan. They are also responsible for managing the finance and accounting department on behalf of the Amundi Group UK entities. Prescribed Responsibilities Managing the firm's internal stress-tests & ensuring the accuracy & timeliness of information provided to the FCA for the purposes of stress-testing. Strategic matters relating to company finances. As SMF 2 with the FCA and SAO with HMRC, the CFO is responsible and accountable for the finance function of Amundi UK Ltd. Acting as strategic business partner to senior executive leadership team by assessing and evaluating financial performance of the organization with regard to long-term operational goals, budgets and forecasts. Provide insight and recommendations to both short-term and long-term growth plan of organization. Participate in pivotal decisions as they relate to strategic initiatives and operational models. Interact with and bring department in line with Board of Directors' plans, initiatives and recommendations. Being the local representative of the Finance business line of Amundi group and ensuring the coordination between the group procedure and local needs from a regulatory perspective and/or internal organisation. Finance project leader at the UK level on all extraordinary transactions (corporate restructuring, M&A et) involving entities in the UK financial control activities. Oversee the operational function within Finance, including: Managing Accounts Payable (AP), ensuring purchase and payment controls are adhered to and suppliers are paid correctly and on time. Managing Accounts Receivable (AR), ensuring billing information is correct, invoices are sent promptly, and ensuring that the credit control function is effective. Ensuring that activities from the AP and AR functions are properly recorded into the accounting system. Overseeing monthly maintenance of Amundi UK Ltd fixed asset register. Ensure all records are kept and held per statutory requirements. Continuous monitoring and improvement of operational processes, ensuring these are properly documented and communicated to relevant stakeholders e.g. the Finance team, Senior Management, etc. Financial control of all costs and revenues for the entities, ensuring compliance.
Client Experience Director
Sleek Events
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Feb 16, 2026
Full time
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Commercial Managing Director - Legal Services
Sonata One group
London Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius. We operate as in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Managing Director - Legal to join our global team. Position Overview As Managing Director - Legal, you will be a senior commercial leader responsible for driving business growth while expanding our services offered within our current clients. You will play a central role in shaping the firm's commercial strategy and strengthening client relationships. This is a senior commercial role, and a key leadership position with direct impact on revenue and client experience. Responsibilities Lead the commercial strategy for growth across existing and emerging markets, identifying new revenue opportunities and partnership channels for our legal services offering. Be responsible for pipeline growth, and own a revenue target to deliver ARR increase YoY. Act as the face of our Legal Services function, in the US, and Europe, promoting and growing our business through building new relationships, and generating leads within our target client base. Work with the Managing Director of Global Growth to strengthen and expand relationships with clients, investors, intermediaries, and strategic partners. Strengthen and expand relationships with clients, investors, intermediaries, and strategic partners. Shape and articulate the firm's value proposition in alignment with regulatory excellence and market expectations. Work with the heads of delivery, and Chief Operating Officer on product and service development to ensure commercial scalability, operational efficiency, and competitive positioning. Represent the business externally-industry events, regulators, partners-enhancing brand presence and market credibility. Provide guidance and mentorship to the operational legal, and commercial team members to ensure alignment and collaboration. Champion a culture of commercial agility, innovation, and accountability. This role will require background checks including police checks due to the regulated nature of our business and access to confidential data. Qualifications Proven leadership experience at Managing Director or senior commercial/executive level in financial services, fintech, funds, or payments. Experience selling legal software/legal administrative services. Commercial experience within the Private Markets. A strong network within the top 250 fund managers globally, and demonstrable contacts at these firms. Demonstrable track record in business development, client relationship leadership, or commercial strategy. Strong strategic thinking, analytical capability, and executive presence. Exceptional communication skills with the ability to influence, negotiate, and engage at board level. Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We're not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Benefits Life Insurance - Peace of mind for you and your loved ones Income Protection - Financial support when you need it most Annual Leave - With extra days that grow the longer you're with us Pension Scheme - Employee matched helping you plan confidently for the future Employee Assistance Program - Confidential, 24/7 support for life's ups and downs Enhanced Maternity, Paternity & Adoption Leave - Because family matters Career Training & Development - Ongoing learning opportunities to help you grow Paid Volunteering Day - Take time to give back to causes you care about Cycle to work Scheme - Employees can benefit from significant tax savings on bicycles and cycling equipment
Feb 16, 2026
Full time
London Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius. We operate as in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Managing Director - Legal to join our global team. Position Overview As Managing Director - Legal, you will be a senior commercial leader responsible for driving business growth while expanding our services offered within our current clients. You will play a central role in shaping the firm's commercial strategy and strengthening client relationships. This is a senior commercial role, and a key leadership position with direct impact on revenue and client experience. Responsibilities Lead the commercial strategy for growth across existing and emerging markets, identifying new revenue opportunities and partnership channels for our legal services offering. Be responsible for pipeline growth, and own a revenue target to deliver ARR increase YoY. Act as the face of our Legal Services function, in the US, and Europe, promoting and growing our business through building new relationships, and generating leads within our target client base. Work with the Managing Director of Global Growth to strengthen and expand relationships with clients, investors, intermediaries, and strategic partners. Strengthen and expand relationships with clients, investors, intermediaries, and strategic partners. Shape and articulate the firm's value proposition in alignment with regulatory excellence and market expectations. Work with the heads of delivery, and Chief Operating Officer on product and service development to ensure commercial scalability, operational efficiency, and competitive positioning. Represent the business externally-industry events, regulators, partners-enhancing brand presence and market credibility. Provide guidance and mentorship to the operational legal, and commercial team members to ensure alignment and collaboration. Champion a culture of commercial agility, innovation, and accountability. This role will require background checks including police checks due to the regulated nature of our business and access to confidential data. Qualifications Proven leadership experience at Managing Director or senior commercial/executive level in financial services, fintech, funds, or payments. Experience selling legal software/legal administrative services. Commercial experience within the Private Markets. A strong network within the top 250 fund managers globally, and demonstrable contacts at these firms. Demonstrable track record in business development, client relationship leadership, or commercial strategy. Strong strategic thinking, analytical capability, and executive presence. Exceptional communication skills with the ability to influence, negotiate, and engage at board level. Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We're not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Benefits Life Insurance - Peace of mind for you and your loved ones Income Protection - Financial support when you need it most Annual Leave - With extra days that grow the longer you're with us Pension Scheme - Employee matched helping you plan confidently for the future Employee Assistance Program - Confidential, 24/7 support for life's ups and downs Enhanced Maternity, Paternity & Adoption Leave - Because family matters Career Training & Development - Ongoing learning opportunities to help you grow Paid Volunteering Day - Take time to give back to causes you care about Cycle to work Scheme - Employees can benefit from significant tax savings on bicycles and cycling equipment
Talent Partner
Send
You'll report to: Liam Longstaff-Pagoni, Senior Talent Partner Team: People Location: This is a hybrid role based out of our London office in Monument. Salary Range: £60,000 - £65,000 per annum Role Type: Full-time, fixed term contract (Initially for 6 months, with the possibility of extension) Start date: As soon as possible The Talent Partner Role This is a critical role in our growth journey, supporting scale both pre- and post-Series B as we build teams across the UK, US and India. As a Talent Partner, you'll work closely with senior leaders to deliver end-to-end hiring for high-impact roles, embed best-in-class recruitment practices, and help evolve a scalable, data-driven talent function fit for our next stage of growth. You'll be joining a fast-moving SaaS scale-up where talent is treated as a strategic priority, and where you'll have genuine ownership, influence, and the opportunity to shape how Send hires as the business matures. About Send We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose-built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Talent Partner Own end-to-end recruitment across technical roles (Engineering, Product, Data, DevOps), with additional support across commercial hiring as needed Deliver hiring across the UK, US, and India, navigating different markets, time zones, and hiring models Act as a trusted advisor on role design, market mapping, compensation benchmarking, and interview best practice Drive a high-quality candidate experience from first contact through to offer and onboarding Proactively source and engage top talent, building strong pipelines for current and future hiring needs Own and continuously improve our recruitment processes, ensuring they scale with the business pre- and post-Series B Use Greenhouse as our ATS to manage pipelines, report on hiring metrics, and ensure a data-led approach to recruitment Track and report on key hiring metrics (time to hire, pipeline health, diversity data), using insights to influence decision-making Champion inclusive, fair, and structured hiring practices across all teams The Skills and Experience Needed for the Talent Partner Role Proven experience in a Talent Partner role within a SaaS, technology, and high-growth scale-up environment Strong track record of technical hiring across roles such as Software Engineering, Product, Data, DevOps, or Platform Experience supporting commercial hiring (e.g. Sales, Customer Success, Delivery) Hands on experience hiring across multiple geographies, ideally including UK, US, and/or India Demonstrated ability to partner with senior stakeholders, influencing hiring decisions and acting as a trusted advisor End-to-end recruitment experience, from role scoping and sourcing through to offer management and onboarding Confident sourcing passive candidates using LinkedIn and other direct sourcing methods Experience working with an ATS - Greenhouse experience is a strong advantage Comfortable operating in a fast-paced, evolving environment, where priorities can shift and ownership is key Excellent communication and stakeholder management skills, with the confidence to challenge and advise when needed What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Talent Partner Interview Process Stage 1 - Interview with Liam Longstaff-Pagoni, senior Talent Partner (45 minutes) Stage 2 - Interview with Will Sparkes, Chief People Officer (30 minutes) Stage 3 - Interview with Dan Pass, CTO (30 minutes) 30-minute call with a Send Founder At Send, we're focused on strengthening our culture-not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application- we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at .
Feb 16, 2026
Full time
You'll report to: Liam Longstaff-Pagoni, Senior Talent Partner Team: People Location: This is a hybrid role based out of our London office in Monument. Salary Range: £60,000 - £65,000 per annum Role Type: Full-time, fixed term contract (Initially for 6 months, with the possibility of extension) Start date: As soon as possible The Talent Partner Role This is a critical role in our growth journey, supporting scale both pre- and post-Series B as we build teams across the UK, US and India. As a Talent Partner, you'll work closely with senior leaders to deliver end-to-end hiring for high-impact roles, embed best-in-class recruitment practices, and help evolve a scalable, data-driven talent function fit for our next stage of growth. You'll be joining a fast-moving SaaS scale-up where talent is treated as a strategic priority, and where you'll have genuine ownership, influence, and the opportunity to shape how Send hires as the business matures. About Send We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose-built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Talent Partner Own end-to-end recruitment across technical roles (Engineering, Product, Data, DevOps), with additional support across commercial hiring as needed Deliver hiring across the UK, US, and India, navigating different markets, time zones, and hiring models Act as a trusted advisor on role design, market mapping, compensation benchmarking, and interview best practice Drive a high-quality candidate experience from first contact through to offer and onboarding Proactively source and engage top talent, building strong pipelines for current and future hiring needs Own and continuously improve our recruitment processes, ensuring they scale with the business pre- and post-Series B Use Greenhouse as our ATS to manage pipelines, report on hiring metrics, and ensure a data-led approach to recruitment Track and report on key hiring metrics (time to hire, pipeline health, diversity data), using insights to influence decision-making Champion inclusive, fair, and structured hiring practices across all teams The Skills and Experience Needed for the Talent Partner Role Proven experience in a Talent Partner role within a SaaS, technology, and high-growth scale-up environment Strong track record of technical hiring across roles such as Software Engineering, Product, Data, DevOps, or Platform Experience supporting commercial hiring (e.g. Sales, Customer Success, Delivery) Hands on experience hiring across multiple geographies, ideally including UK, US, and/or India Demonstrated ability to partner with senior stakeholders, influencing hiring decisions and acting as a trusted advisor End-to-end recruitment experience, from role scoping and sourcing through to offer management and onboarding Confident sourcing passive candidates using LinkedIn and other direct sourcing methods Experience working with an ATS - Greenhouse experience is a strong advantage Comfortable operating in a fast-paced, evolving environment, where priorities can shift and ownership is key Excellent communication and stakeholder management skills, with the confidence to challenge and advise when needed What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Talent Partner Interview Process Stage 1 - Interview with Liam Longstaff-Pagoni, senior Talent Partner (45 minutes) Stage 2 - Interview with Will Sparkes, Chief People Officer (30 minutes) Stage 3 - Interview with Dan Pass, CTO (30 minutes) 30-minute call with a Send Founder At Send, we're focused on strengthening our culture-not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application- we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at .
Chief Financial Officer (CFO)
Amundi
Overview The chief finance officer function has overall responsibility and management of the financial resources of the firm, including reporting directly to the governing body of the firm in relation to its financial affairs. Working closely alongside the CEO and COO, the CFO has overall responsibility for management of the firm's financial resources and the production and integrity of the firm's statutory and management financial information and all aspects of regulatory reporting in line with responsibilities of the Senior Managers Regime. They will be a member of the Executive Committee, defining, leading and organising the budget process and working closely with the CEO to develop, design and deliver the Financial Business Plan. They are also responsible for managing the finance and accounting department on behalf of the Amundi Group UK entities. Prescribed Responsibilities Managing the firm's internal stress-tests and ensuring the accuracy and timeliness of information provided to the FCA for the purposes of stress-testing Strategic matters relating to company finances As SMF 2 with the FCA and SAO with HMRC, the CFO is responsible and accountable for the finance function of Amundi UK Ltd Acting as strategic business partner to the senior executive leadership team by assessing and evaluating financial performance of the organization with regard to long-term operational goals, budgets and forecasts. Provide insight and recommendations to both short-term and long-term growth plan of organization Participate in pivotal decisions as they relate to strategic initiatives and operational models Interact with and bring department in line with Board of Directors' plans, initiatives and recommendations Being the local representative of the Finance business line of Amundi group and ensuring the coordination between the group procedure and local needs from a regulatory perspective and/or internal organisation Finance project leader at the UK level on all extraordinary transactions (corporate restructuring, M&A et) involving entities in the UK financial control activities Operational oversight Oversee the operational function within Finance, including Managing Accounts Payable (AP), ensuring purchase and payment controls are adhered to and suppliers are paid correctly and on time Managing Accounts Receivable (AR), ensuring billing information is correct, invoices are sent promptly, and ensuring that the credit control function is effective Ensuring that activities from the AP and AR functions are properly recorded into the accounting system Overseeing monthly maintenance of Amundi UK Ltd fixed asset register Ensure all records are kept and held per statutory requirements Continuous monitoring and improvement of operational processes, ensuring these are properly documented and communicated to relevant stakeholders e.g. the Finance team, Senior Management, etc. Financial control of all costs and revenues for the entities, ensuring compliance Supplementary Information Reporting activities Reporting activities fall into the following main categories: (i) Month-end reporting Managing the production of period-end accounts, including their submission to Paris Head Office within the deadlines set by Paris Ensure relevant accounting, statutory and regulatory standards have been adhered to (ii) Management reporting Produce management reporting on a monthly basis to senior management, including trend, variance and KPI analysis (iii) Budgeting and Forecasting Managing the annual Budget and quarterly Re-Forecast process in terms of production of numbers and timely submission to Paris, coordinating with appropriate departmental heads Ensure that key messages are highlighted to the Management Regulatory activities The CFO is to ensure that all financial regulation is adhered to with regards to corporate finance and accounting, focusing on the following areas: i) FCA financial reporting ii) UK statutory reporting iii) VAT and Corporation Tax reporting and payments Management activities To monitor resourcing requirements for the department, and manage team-members in terms of monitoring support and training to perform responsibilities and career development To keep technically up to date on all accounting, tax and regulatory reporting issues relevant to the position Ensuring that effective finance procedures are in place, updated and followed Geographical area Europe, United Kingdom City London hybrid Experience Significant asset-management finance experience: 8-12 years overall with 3-5+ years in senior finance leadership (Head of Finance / CFO / FD). Formal risk/compliance or programme-delivery experience. Proven governance & internal controls experience (external audit liaison, risk frameworks). Transactional experience: M&A. Treasury & liquidity management experience. Experience at larger asset managers or complex product ranges (equities, FI, alternatives). Full P&L ownership and finance oversight for a business of 200 staff. Managing and contracting external fund administrators, custodians, prime brokers and other service providers. Owning board, ExCo and parent entity reporting. Building scalable finance processes and controls to support growth or exit. Delivering finance transformation / systems implementations and remediating audit findings. Required skills Regulated-firm knowledge: FCA regulatory framework including SM&CR and regulatory reporting. Technical statutory reporting expertise: UK GAAP & IFRS experience for investment entities. Corporate tax knowledge (VAT, CT and additional areas under the SAO regime) Fund accounting / valuation familiarity: NAV processes, pricing and valuation controls. Strong stakeholder and people-management skills; ability to satisfy FCA fit-and-proper checks. Technical skills required Investment industry credentials: CFA, CAIA or IMC. Fund/accounting systems familiarity: SimCorp, Advent/Geneva, Aladdin, eFront or similar; ERP experience (NetSuite, Oracle, SAP). Reporting & analytics skills: Power BI/Tableau, advanced Excel; basic SQL/Python a plus. Fund tax / cross-border structuring knowledge. General information Entity Amundi, the leading European asset manager, ranking among the top 10 global players, offers its 100 million clients - retail, institutional and corporate - a complete range of savings and investment solutions in active and passive management, in traditional or real assets. This offering is enhanced with IT tools and services to cover the entire savings value chain. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages close to €2.3 trillion of assets. With its six international investment hubs, financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape. Amundi clients benefit from the expertise and advice of 5,500 employees in 35 countries. Amundi, a trusted partner, working every day in the interest of its clients and society (1) Source: IPE "Top 500 Asset Managers" published in June 2025, based on assets under management as at 31/12/2024 (2) Amundi data as at 30/06/2025 (3) Paris, London, Dublin, Milan, Tokyo and San Antonio (via our strategic partnership with Victory Capital)
Feb 16, 2026
Full time
Overview The chief finance officer function has overall responsibility and management of the financial resources of the firm, including reporting directly to the governing body of the firm in relation to its financial affairs. Working closely alongside the CEO and COO, the CFO has overall responsibility for management of the firm's financial resources and the production and integrity of the firm's statutory and management financial information and all aspects of regulatory reporting in line with responsibilities of the Senior Managers Regime. They will be a member of the Executive Committee, defining, leading and organising the budget process and working closely with the CEO to develop, design and deliver the Financial Business Plan. They are also responsible for managing the finance and accounting department on behalf of the Amundi Group UK entities. Prescribed Responsibilities Managing the firm's internal stress-tests and ensuring the accuracy and timeliness of information provided to the FCA for the purposes of stress-testing Strategic matters relating to company finances As SMF 2 with the FCA and SAO with HMRC, the CFO is responsible and accountable for the finance function of Amundi UK Ltd Acting as strategic business partner to the senior executive leadership team by assessing and evaluating financial performance of the organization with regard to long-term operational goals, budgets and forecasts. Provide insight and recommendations to both short-term and long-term growth plan of organization Participate in pivotal decisions as they relate to strategic initiatives and operational models Interact with and bring department in line with Board of Directors' plans, initiatives and recommendations Being the local representative of the Finance business line of Amundi group and ensuring the coordination between the group procedure and local needs from a regulatory perspective and/or internal organisation Finance project leader at the UK level on all extraordinary transactions (corporate restructuring, M&A et) involving entities in the UK financial control activities Operational oversight Oversee the operational function within Finance, including Managing Accounts Payable (AP), ensuring purchase and payment controls are adhered to and suppliers are paid correctly and on time Managing Accounts Receivable (AR), ensuring billing information is correct, invoices are sent promptly, and ensuring that the credit control function is effective Ensuring that activities from the AP and AR functions are properly recorded into the accounting system Overseeing monthly maintenance of Amundi UK Ltd fixed asset register Ensure all records are kept and held per statutory requirements Continuous monitoring and improvement of operational processes, ensuring these are properly documented and communicated to relevant stakeholders e.g. the Finance team, Senior Management, etc. Financial control of all costs and revenues for the entities, ensuring compliance Supplementary Information Reporting activities Reporting activities fall into the following main categories: (i) Month-end reporting Managing the production of period-end accounts, including their submission to Paris Head Office within the deadlines set by Paris Ensure relevant accounting, statutory and regulatory standards have been adhered to (ii) Management reporting Produce management reporting on a monthly basis to senior management, including trend, variance and KPI analysis (iii) Budgeting and Forecasting Managing the annual Budget and quarterly Re-Forecast process in terms of production of numbers and timely submission to Paris, coordinating with appropriate departmental heads Ensure that key messages are highlighted to the Management Regulatory activities The CFO is to ensure that all financial regulation is adhered to with regards to corporate finance and accounting, focusing on the following areas: i) FCA financial reporting ii) UK statutory reporting iii) VAT and Corporation Tax reporting and payments Management activities To monitor resourcing requirements for the department, and manage team-members in terms of monitoring support and training to perform responsibilities and career development To keep technically up to date on all accounting, tax and regulatory reporting issues relevant to the position Ensuring that effective finance procedures are in place, updated and followed Geographical area Europe, United Kingdom City London hybrid Experience Significant asset-management finance experience: 8-12 years overall with 3-5+ years in senior finance leadership (Head of Finance / CFO / FD). Formal risk/compliance or programme-delivery experience. Proven governance & internal controls experience (external audit liaison, risk frameworks). Transactional experience: M&A. Treasury & liquidity management experience. Experience at larger asset managers or complex product ranges (equities, FI, alternatives). Full P&L ownership and finance oversight for a business of 200 staff. Managing and contracting external fund administrators, custodians, prime brokers and other service providers. Owning board, ExCo and parent entity reporting. Building scalable finance processes and controls to support growth or exit. Delivering finance transformation / systems implementations and remediating audit findings. Required skills Regulated-firm knowledge: FCA regulatory framework including SM&CR and regulatory reporting. Technical statutory reporting expertise: UK GAAP & IFRS experience for investment entities. Corporate tax knowledge (VAT, CT and additional areas under the SAO regime) Fund accounting / valuation familiarity: NAV processes, pricing and valuation controls. Strong stakeholder and people-management skills; ability to satisfy FCA fit-and-proper checks. Technical skills required Investment industry credentials: CFA, CAIA or IMC. Fund/accounting systems familiarity: SimCorp, Advent/Geneva, Aladdin, eFront or similar; ERP experience (NetSuite, Oracle, SAP). Reporting & analytics skills: Power BI/Tableau, advanced Excel; basic SQL/Python a plus. Fund tax / cross-border structuring knowledge. General information Entity Amundi, the leading European asset manager, ranking among the top 10 global players, offers its 100 million clients - retail, institutional and corporate - a complete range of savings and investment solutions in active and passive management, in traditional or real assets. This offering is enhanced with IT tools and services to cover the entire savings value chain. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages close to €2.3 trillion of assets. With its six international investment hubs, financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape. Amundi clients benefit from the expertise and advice of 5,500 employees in 35 countries. Amundi, a trusted partner, working every day in the interest of its clients and society (1) Source: IPE "Top 500 Asset Managers" published in June 2025, based on assets under management as at 31/12/2024 (2) Amundi data as at 30/06/2025 (3) Paris, London, Dublin, Milan, Tokyo and San Antonio (via our strategic partnership with Victory Capital)
People Business Partner Group Services Derby
risual Limited
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role The People Business Partner will support the Chief People Officer (CPO) to design, refine and implement the People strategy and provide HR expertise, advocating change, developing a high-level of employee engagement, maintaining and developing the organisations culture whilst driving business partnering across the organisation. Reporting directly to the CPO you will offer a consultative approach to specific areas of the organisation at Director and Head of Division levels to nurture the Node4 culture through a people first approach whilst protecting the organisation commercially to support organisational change and transformation. Working closely with the CPO, you will proactively provide insight into emerging opportunities and threats facing Node4 and leverage both quantitative and qualitative data to provide solutions to People, Legislative & Cultural areas. They will help drive the optimisation of our existing People function, whilst developing scalable system, platform and process solutions to enable rapid exponential growth whilst ensuring a consistent and seamless stakeholder experience which protects the organisation from legislative, compliance and data security perspectives. The role will support with shaping the day-to-day experience of Node4 colleagues to create a compelling and consistent employee experience across all locations. Responsibilities Managing Employee Relations cases to effective and timely resolution - escalating to the CPO where required Undertake strategic HR projects as required by the People Team to enhance employee experience Work with the CPO in managing TUPE or support with business acquisitions Bring best practice reward and recognition experience to develop the Node4 overall offering Upskilling managers and developing manager capability - to empower and create a 'self-serve' model Support L&D and the People Team to increase employee capability, introducing innovative approach to traditional talent programmes and internal career progression Collaborate with the Technical and Professional Development teams and Talent Business Partners to conduct regular succession planning to identify top talent and those requiring improvement plans Support the CPO with annual and periodic employee voice initiatives- and lead on action planning with Managers Review, analyse and recommend appropriate changes and developments to HR policies and procedures in collaboration with the wider People team Be a trusted advisor on people-related issues to senior leaders and people managers across the organisation - acting as the HR expert within the organisation Partnering key stakeholders across all business divisions in the design and delivery of their people plan Support cultural change, organisational and engagement initiatives Act as a change agent; lead, support and contribute to change initiatives, driving and championing the implementation of HR solutions, gaining acceptance from key stakeholders. Identify development areas for People Managers Consistently demonstrate and champion Node4 behaviours - acting as a role model & ambassador for Node4 Identify opportunities to add value to all stakeholder relationships Ensure knowledge share & best practice are common practice within your area of responsibility Challenge the status quo, acting as a positive role for innovation Take personal responsibility for and actively engage in Professional development, product, systems and skills training What will you bring? As a People Business Partner you will be expected to demonstrate certain skills in order to successfully fulfil the role. These include: Minimum of 5 years' experience operating as a HR Generalist. Solution and outcome focused, you should be naturally curious and willing to challenge the traditional HR models Highly motivated and self-directed, with a flexible and stakeholder centric approach A collaborative approach to work, you will be a real team player and ready to roll your sleeves up whenever needed Comprehensive knowledge and experience with Employment Law and best practice Ability to work independently and as a coach/mentor to junior members of the team Passion for solving complex problems with strong communication and listening skills> Good time management and organisational skills with the ability to prioritise, schedule and track to deadlines Positive approach to learning, identifying own development needs as appropriate Have excellent communication skills (verbal, written and face-to-face) Excellent negotiation skills Have effective time management Exceptional attention to detail Thrive in a fast paced and energetic environment A team player who can collaborate, influence and empower others Interest in Technology and Business A positive can-do attitude What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company. TAKE A LOOK AT OUR STORY
Feb 16, 2026
Full time
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role The People Business Partner will support the Chief People Officer (CPO) to design, refine and implement the People strategy and provide HR expertise, advocating change, developing a high-level of employee engagement, maintaining and developing the organisations culture whilst driving business partnering across the organisation. Reporting directly to the CPO you will offer a consultative approach to specific areas of the organisation at Director and Head of Division levels to nurture the Node4 culture through a people first approach whilst protecting the organisation commercially to support organisational change and transformation. Working closely with the CPO, you will proactively provide insight into emerging opportunities and threats facing Node4 and leverage both quantitative and qualitative data to provide solutions to People, Legislative & Cultural areas. They will help drive the optimisation of our existing People function, whilst developing scalable system, platform and process solutions to enable rapid exponential growth whilst ensuring a consistent and seamless stakeholder experience which protects the organisation from legislative, compliance and data security perspectives. The role will support with shaping the day-to-day experience of Node4 colleagues to create a compelling and consistent employee experience across all locations. Responsibilities Managing Employee Relations cases to effective and timely resolution - escalating to the CPO where required Undertake strategic HR projects as required by the People Team to enhance employee experience Work with the CPO in managing TUPE or support with business acquisitions Bring best practice reward and recognition experience to develop the Node4 overall offering Upskilling managers and developing manager capability - to empower and create a 'self-serve' model Support L&D and the People Team to increase employee capability, introducing innovative approach to traditional talent programmes and internal career progression Collaborate with the Technical and Professional Development teams and Talent Business Partners to conduct regular succession planning to identify top talent and those requiring improvement plans Support the CPO with annual and periodic employee voice initiatives- and lead on action planning with Managers Review, analyse and recommend appropriate changes and developments to HR policies and procedures in collaboration with the wider People team Be a trusted advisor on people-related issues to senior leaders and people managers across the organisation - acting as the HR expert within the organisation Partnering key stakeholders across all business divisions in the design and delivery of their people plan Support cultural change, organisational and engagement initiatives Act as a change agent; lead, support and contribute to change initiatives, driving and championing the implementation of HR solutions, gaining acceptance from key stakeholders. Identify development areas for People Managers Consistently demonstrate and champion Node4 behaviours - acting as a role model & ambassador for Node4 Identify opportunities to add value to all stakeholder relationships Ensure knowledge share & best practice are common practice within your area of responsibility Challenge the status quo, acting as a positive role for innovation Take personal responsibility for and actively engage in Professional development, product, systems and skills training What will you bring? As a People Business Partner you will be expected to demonstrate certain skills in order to successfully fulfil the role. These include: Minimum of 5 years' experience operating as a HR Generalist. Solution and outcome focused, you should be naturally curious and willing to challenge the traditional HR models Highly motivated and self-directed, with a flexible and stakeholder centric approach A collaborative approach to work, you will be a real team player and ready to roll your sleeves up whenever needed Comprehensive knowledge and experience with Employment Law and best practice Ability to work independently and as a coach/mentor to junior members of the team Passion for solving complex problems with strong communication and listening skills> Good time management and organisational skills with the ability to prioritise, schedule and track to deadlines Positive approach to learning, identifying own development needs as appropriate Have excellent communication skills (verbal, written and face-to-face) Excellent negotiation skills Have effective time management Exceptional attention to detail Thrive in a fast paced and energetic environment A team player who can collaborate, influence and empower others Interest in Technology and Business A positive can-do attitude What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company. TAKE A LOOK AT OUR STORY
Chief Product & Marketing Officer (CPMO)
Kroo Ltd
The Chief Product & Marketing Officer (CPMO) is an Executive Committee role with accountability for shaping and delivering Kroo's product and commercial strategy, driving sustainable revenue growth, profitability, and overall commercial performance across lending, deposits, and current accounts. The CPMO will own the development and execution of a coherent end-to-end commercial plan, bringing together product, pricing, distribution, and go-to-market execution to drive sustainable growth across customer segments, while operating within the bank's risk appetite, regulatory framework, and budget. The role will provide clear executive leadership across product (specifically organic lending, deposits, and current accounts) and marketing functions, ensuring effective prioritisation, governance, performance management and delivery discipline. Key responsibilities Product strategy and governance Continue to develop a compelling differentiated vision for the bank, and inspire Kroo's people to make it happen. Provide executive leadership for the Product function, overseeing product strategy and lifecycle management across deposits, lending, payments, and related services - ensuring product strategy and roadmap support Kroo's commercial objectives and customer proposition. Develop close partnerships with engineering, design, QA, and other functions to pursue optimised ways of working and high quality delivery. Develop market and customer research, define segment strategies, value propositions, and go-to-market plans, ensuring propositions are competitive, differentiated, and economically sound Develop strategic partnerships to expand reach, capabilities, and revenue streams, evaluating fintech, platform, and ecosystem opportunities Strengthen end-to-end product governance, including product lifecycle management, prioritisation, change control and delivery outcomes. Ensure the product roadmap is appropriately resourced, sequenced and controlled, balancing delivery pace with operational readiness and regulatory compliance. Commercial strategy and planning Lead the development and execution of Kroo's commercial strategy, ensuring alignment to the Bank's overall strategic plan and financial targets. Identify growth opportunities across products, segments, and channels Own the annual commercial plan and medium-term outlook covering revenue, margin, product performance and customer propositions. Ensure the Bank operates with strong commercial governance, including pricing, margin management, product profitability and investment prioritisation. Develop close partnerships with the Chief Operating Officer, Chief Risk Officer, Chief Finance Officer and relevant committees. Lending leadership and portfolio growth Provide executive oversight of the Lending function including strategy, origination performance, pricing / mergin proposition development and portfolio growth. Drive disciplined lending growth aligned to the Bank's risk appetite. Ensure robust monitoring of lending performance, including portfolio metrics across margin / yield, arrears, recoveries, impairments and early warning indicators, driving discipled cost-to-income outcomes through commercial efficiency strategies. Support the continued development of lending products and distribution approaches, with appropriate operational and control frameworks. Marketing Marketing & Brand Leadership Lead all marketing functions: brand, product marketing, and CRM Define, scale and protect the bank's brand, value proposition and customer promise Own and develop the bank's go- to market strategy for products (and services), Design, implement and oversee execution of bank wide marketing strategy, leading acquisition / performance marketing / partnerships and channel optimization Partner with Risk, Operations, and Compliance. Ensure marketing effectiveness through KPIs, ROI, attribution, analytics and executive reporting Performance management, MI and reporting Ensure strong management information and reporting frameworks across products (lending, deposits, accounts) and marketing. lProvide timely and high-quality ExCo and Board reporting on commercial performance, pipeline and delivery of strategic initiatives. Ensure effective identification and escalation of commercial risks and issues. Executive leadership and wider governance Act as a senior leader of Kroo Bank, contributing to the Bank's overall strategy, culture and performance. Represent the division in internal governance forums, committees and Board discussions as required. Ensure effective collaboration with Finance & Legal, Risk & Compliance, Technology, People and Operations to deliver the Bank's objectives. Build, develop and retain a high-performing commercial team with appropriate capability and succession planning. Digital & Challenger Banking Senior commercial and product leadership experience within a digital bank, challenger bank, fintech, or technology-led financial services business. Proven track record scaling customer growth and revenues. Hands-on experience operating in a fully regulated UK banking environment (PRA / FCA). Early-Stage to Scale-Up Growth Experience building commercial engines in high-growth environments with limited legacy infrastructure. Ability to move from MVP propositions to scaled, repeatable revenue models. Comfortable balancing experimentation with regulatory discipline. Product-Led Growth Strong background in product-led growth for consumer and / or SME banking products (current accounts, savings, lending). Experience monetising free or low-fee propositions through adjacencies (interest margin, lending, partnerships). Deep understanding of customer behaviour. Pricing, Unit Economics & Sustainability Expertise in unit economics, contribution margin, and lifetime value modelling. Experience managing net interest margin, funding costs, and deposit growth. Proven ability to drive sustainable economics without eroding customer trust. Data-Driven Commercial Decisioning Competent use of data, experimentation, and cohort analysis to drive growth and optimisation. Experience partnering closely with data and engineering teams. Go-to-Market & Distribution Ownership of end-to-end go-to-market for financial products. Experience optimising acquisition channels, onboarding, and conversion funnels. Familiarity with growth marketing and partnerships. Risk, Regulation & Conduct Strong understanding of credit risk, conduct risk, and regulatory obligations in banking. Experience embedding risk and compliance into commercial decision-making. Leadership Style & Capabilities Builder mindset: comfortable designing structure, processes, and teams. Highly collaborative. Clear communicator able to engage regulators, investors, and boards. Comfortable being hands-on while scaling teams and capability.
Feb 15, 2026
Full time
The Chief Product & Marketing Officer (CPMO) is an Executive Committee role with accountability for shaping and delivering Kroo's product and commercial strategy, driving sustainable revenue growth, profitability, and overall commercial performance across lending, deposits, and current accounts. The CPMO will own the development and execution of a coherent end-to-end commercial plan, bringing together product, pricing, distribution, and go-to-market execution to drive sustainable growth across customer segments, while operating within the bank's risk appetite, regulatory framework, and budget. The role will provide clear executive leadership across product (specifically organic lending, deposits, and current accounts) and marketing functions, ensuring effective prioritisation, governance, performance management and delivery discipline. Key responsibilities Product strategy and governance Continue to develop a compelling differentiated vision for the bank, and inspire Kroo's people to make it happen. Provide executive leadership for the Product function, overseeing product strategy and lifecycle management across deposits, lending, payments, and related services - ensuring product strategy and roadmap support Kroo's commercial objectives and customer proposition. Develop close partnerships with engineering, design, QA, and other functions to pursue optimised ways of working and high quality delivery. Develop market and customer research, define segment strategies, value propositions, and go-to-market plans, ensuring propositions are competitive, differentiated, and economically sound Develop strategic partnerships to expand reach, capabilities, and revenue streams, evaluating fintech, platform, and ecosystem opportunities Strengthen end-to-end product governance, including product lifecycle management, prioritisation, change control and delivery outcomes. Ensure the product roadmap is appropriately resourced, sequenced and controlled, balancing delivery pace with operational readiness and regulatory compliance. Commercial strategy and planning Lead the development and execution of Kroo's commercial strategy, ensuring alignment to the Bank's overall strategic plan and financial targets. Identify growth opportunities across products, segments, and channels Own the annual commercial plan and medium-term outlook covering revenue, margin, product performance and customer propositions. Ensure the Bank operates with strong commercial governance, including pricing, margin management, product profitability and investment prioritisation. Develop close partnerships with the Chief Operating Officer, Chief Risk Officer, Chief Finance Officer and relevant committees. Lending leadership and portfolio growth Provide executive oversight of the Lending function including strategy, origination performance, pricing / mergin proposition development and portfolio growth. Drive disciplined lending growth aligned to the Bank's risk appetite. Ensure robust monitoring of lending performance, including portfolio metrics across margin / yield, arrears, recoveries, impairments and early warning indicators, driving discipled cost-to-income outcomes through commercial efficiency strategies. Support the continued development of lending products and distribution approaches, with appropriate operational and control frameworks. Marketing Marketing & Brand Leadership Lead all marketing functions: brand, product marketing, and CRM Define, scale and protect the bank's brand, value proposition and customer promise Own and develop the bank's go- to market strategy for products (and services), Design, implement and oversee execution of bank wide marketing strategy, leading acquisition / performance marketing / partnerships and channel optimization Partner with Risk, Operations, and Compliance. Ensure marketing effectiveness through KPIs, ROI, attribution, analytics and executive reporting Performance management, MI and reporting Ensure strong management information and reporting frameworks across products (lending, deposits, accounts) and marketing. lProvide timely and high-quality ExCo and Board reporting on commercial performance, pipeline and delivery of strategic initiatives. Ensure effective identification and escalation of commercial risks and issues. Executive leadership and wider governance Act as a senior leader of Kroo Bank, contributing to the Bank's overall strategy, culture and performance. Represent the division in internal governance forums, committees and Board discussions as required. Ensure effective collaboration with Finance & Legal, Risk & Compliance, Technology, People and Operations to deliver the Bank's objectives. Build, develop and retain a high-performing commercial team with appropriate capability and succession planning. Digital & Challenger Banking Senior commercial and product leadership experience within a digital bank, challenger bank, fintech, or technology-led financial services business. Proven track record scaling customer growth and revenues. Hands-on experience operating in a fully regulated UK banking environment (PRA / FCA). Early-Stage to Scale-Up Growth Experience building commercial engines in high-growth environments with limited legacy infrastructure. Ability to move from MVP propositions to scaled, repeatable revenue models. Comfortable balancing experimentation with regulatory discipline. Product-Led Growth Strong background in product-led growth for consumer and / or SME banking products (current accounts, savings, lending). Experience monetising free or low-fee propositions through adjacencies (interest margin, lending, partnerships). Deep understanding of customer behaviour. Pricing, Unit Economics & Sustainability Expertise in unit economics, contribution margin, and lifetime value modelling. Experience managing net interest margin, funding costs, and deposit growth. Proven ability to drive sustainable economics without eroding customer trust. Data-Driven Commercial Decisioning Competent use of data, experimentation, and cohort analysis to drive growth and optimisation. Experience partnering closely with data and engineering teams. Go-to-Market & Distribution Ownership of end-to-end go-to-market for financial products. Experience optimising acquisition channels, onboarding, and conversion funnels. Familiarity with growth marketing and partnerships. Risk, Regulation & Conduct Strong understanding of credit risk, conduct risk, and regulatory obligations in banking. Experience embedding risk and compliance into commercial decision-making. Leadership Style & Capabilities Builder mindset: comfortable designing structure, processes, and teams. Highly collaborative. Clear communicator able to engage regulators, investors, and boards. Comfortable being hands-on while scaling teams and capability.
Group Chief Marketing Officer (CMO) Traffic Label Remote Europe
Traffic Label Limited
Job Title: Group Chief Marketing Officer (CMO) Location: London (Hybrid/Flexible) Company: Traffic Label & Sway Gaming About Us Traffic Label and Sway Gaming are dynamic, fast-growth businesses operating in the iGaming and online casino space. Together, we're reshaping digital entertainment through data-driven acquisition, engaging brand experiences, and next-generation gaming platforms. We're driven by innovation, collaboration, and the passion to scale global brands that delight users and lead the market. The Role We are seeking an experienced, entrepreneurial Group Chief Marketing Officer (CMO) to lead marketing across both Traffic Label and Sway Gaming. This is a senior leadership role responsible for defining and executing our group-wide marketing strategy, driving growth across multiple brands, and building world-class performance marketing systems. This role is ideal for a startup-minded leader from the iGaming, sports betting, casino, or affiliate sectors who thrives on building teams, scaling customer acquisition, and developing brands from the ground up. Key Responsibilities Develop and lead a unified marketing strategy across Traffic Label and Sway Gaming. Own full-funnel marketing - from strategy to execution - across performance, brand, content, and product marketing. Oversee all acquisition channels including SEO, PPC, affiliate, display, programmatic, and social. Build and mentor a high-performing marketing team and establish best-in-class marketing operations. Collaborate with the leadership team on commercial strategy, partnerships, and new brand launches. Lead data-driven decision-making, ensuring marketing performance is measurable, optimised, and tightly aligned with business KPIs. Manage marketing budgets effectively, ensuring maximum ROI. Stay ahead of industry trends, technologies, and regulatory environments within the iGaming space. Required Experience Proven track record in a senior marketing role within iGaming, online casino, sports betting, or a related industry. Experience in a startup or scale-up environment, ideally launching or growing iGaming brands. Strong expertise across performance marketing channels and digital customer acquisition. Strategic storyteller with hands on understanding of creative direction and brand positioning. Data first mindset with experience in using analytics to drive decision making. Strong leadership, communication, and cross functional collaboration skills. Desired Attributes Entrepreneurial, proactive, and comfortable in a fast paced, evolving industry. Passionate about gaming, innovation, and digital marketing trends. Track record of scaling marketing operations and teams internationally. Experience working across multiple brands or business units. Benefits Competitive salary and performance based bonuses. Opportunity to lead marketing strategy for high growth gaming brands. Dynamic, innovative team culture with entrepreneurial spirit. Remote working model available for the right candidate.
Feb 15, 2026
Full time
Job Title: Group Chief Marketing Officer (CMO) Location: London (Hybrid/Flexible) Company: Traffic Label & Sway Gaming About Us Traffic Label and Sway Gaming are dynamic, fast-growth businesses operating in the iGaming and online casino space. Together, we're reshaping digital entertainment through data-driven acquisition, engaging brand experiences, and next-generation gaming platforms. We're driven by innovation, collaboration, and the passion to scale global brands that delight users and lead the market. The Role We are seeking an experienced, entrepreneurial Group Chief Marketing Officer (CMO) to lead marketing across both Traffic Label and Sway Gaming. This is a senior leadership role responsible for defining and executing our group-wide marketing strategy, driving growth across multiple brands, and building world-class performance marketing systems. This role is ideal for a startup-minded leader from the iGaming, sports betting, casino, or affiliate sectors who thrives on building teams, scaling customer acquisition, and developing brands from the ground up. Key Responsibilities Develop and lead a unified marketing strategy across Traffic Label and Sway Gaming. Own full-funnel marketing - from strategy to execution - across performance, brand, content, and product marketing. Oversee all acquisition channels including SEO, PPC, affiliate, display, programmatic, and social. Build and mentor a high-performing marketing team and establish best-in-class marketing operations. Collaborate with the leadership team on commercial strategy, partnerships, and new brand launches. Lead data-driven decision-making, ensuring marketing performance is measurable, optimised, and tightly aligned with business KPIs. Manage marketing budgets effectively, ensuring maximum ROI. Stay ahead of industry trends, technologies, and regulatory environments within the iGaming space. Required Experience Proven track record in a senior marketing role within iGaming, online casino, sports betting, or a related industry. Experience in a startup or scale-up environment, ideally launching or growing iGaming brands. Strong expertise across performance marketing channels and digital customer acquisition. Strategic storyteller with hands on understanding of creative direction and brand positioning. Data first mindset with experience in using analytics to drive decision making. Strong leadership, communication, and cross functional collaboration skills. Desired Attributes Entrepreneurial, proactive, and comfortable in a fast paced, evolving industry. Passionate about gaming, innovation, and digital marketing trends. Track record of scaling marketing operations and teams internationally. Experience working across multiple brands or business units. Benefits Competitive salary and performance based bonuses. Opportunity to lead marketing strategy for high growth gaming brands. Dynamic, innovative team culture with entrepreneurial spirit. Remote working model available for the right candidate.
Cancer Research UK
Senior Principal Scientist (Network Translation)
Cancer Research UK Cambridge, Cambridgeshire
.Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks. Senior Principal Scientist (Network Translation) £58,400 - £76,000 plus Department: Therapeutic Innovation - R&I Reports to: Chief Scientific Officer Location: Babraham Research Campus, Cambridge with high flex (1 to 2 days per week on site) Contract type/hours: Permanent, Full time 35 hours per week (flexible working requests will be considered) Closing date: Sunday 1st March 23:55pm Interview Date: Approximately week commencing 9th/16th March Interview process: Competency based interview with task/presentation At Cancer Research UK, we exist to beat cancer. At Cancer Research Horizons (CRH) our Therapeutic Innovation team is investing in a world leading capability to translate breakthrough discovery science into the next generation of oncology therapeutics. As part of this evolution, we are establishing a new Network Translation team. A group of experienced oncology drug discoverers dedicated to identifying, shaping, and accelerating the most exciting science emerging from the CRUK research ecosystem. Every role at CRH is united by a single mission: beating cancer sooner. We carry out work that matters - impacting patients, families, and the future of scienceAs a Senior Principal Scientist, you will play a pivotal role in evaluating the breadth of CRUK's research portfolio, as well as emerging scientific areas with strong therapeutic potential. Working across CRUK Institutes, Centres, and international academic collaborations, you will build trusted relationships with scientific leaders to uncover early stage ideas with the potential to become validated, fundable therapeutic concepts.This is an outward facing, high visibility role that requires deep scientific insight, strategic judgement, and a natural curiosity for uncovering translational opportunity before it becomes obvious. You will help transform breakthrough biology into new medicines for cancer patients, shaping not only individual projects, but the future direction of CRUK funded oncology research itself.This position offers a rare opportunity for an accomplished drug hunter to influence therapeutic innovation on a national scale and support the discovery of tomorrow's cancer therapies. You'll be joining over 200 staff across CRH from both industrial and academic backgrounds, all dedicated to bringing forward the day we cure cancer. Support the implementation of a new Network Translation strategy for CRH TI to enhance the number of therapeutic opportunities identified from CRUK funded research. Maintain awareness of emerging areas of cancer biology and technological advances relevant to the objectives of CRH TI in order to identify and recommend priority translational opportunities for examination or investment. Analyse current and future CRUK funded research to highlight key translational opportunities. Work with CRUK PIs, Research Institutes and Centres, within the UK and internationally (CRUK/NCI Grand Challenges or Academic Alliances) to identify translational opportunities. Perform detailed reviews of opportunities identified. Shape new hypotheses and collaborative proposals in partnership with PIs. Signpost the Therapeutic Catalyst scheme and assist the development and submission of EOI proposals. Propose translational opportunities for strategic interventional funding. Propose opportunities for consideration as TI collaborations and for experimental validation by TI's Portfolio Generation. Promote the visibility of the Network Translation team in the academic research community and life science sector. PhD or equivalent in a relevant discipline (e.g. Bioscience, Chemical Biology) with previous experience of working on oncology drug discovery in industry. You will have expertise in identifying and developing small molecule therapies and/or biotherapeutics, with an awareness of alternative therapeutic modalities. A good understanding of mechanistic cancer biology, current therapeutic approaches in oncology, and personalised medicine strategies applied to cancer treatment. A good understanding of translating opportunities from a target concept to a therapeutic, including relevant target validation methods and the use of preclinical models. Previous experience of working productively with or within the academic sector on translational/therapeutic projects. Knowledge of the broad drug development pipeline, from Target Identification through to clinical development. Excellent interpersonal skills with the ability to network and build strong working relationships. Excellent written and verbal communication skills. Strong and collaborative team player. Self-motivated individual with excellent time-management skills, able to prioritise workload and deliver to tight deadlines.Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance and take positive steps in your career.You can explore our benefits by visiting our .We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.For more information on this career opportunity please or contact us at more updates on our work and careers, follow us on: and .
Feb 15, 2026
Full time
.Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks. Senior Principal Scientist (Network Translation) £58,400 - £76,000 plus Department: Therapeutic Innovation - R&I Reports to: Chief Scientific Officer Location: Babraham Research Campus, Cambridge with high flex (1 to 2 days per week on site) Contract type/hours: Permanent, Full time 35 hours per week (flexible working requests will be considered) Closing date: Sunday 1st March 23:55pm Interview Date: Approximately week commencing 9th/16th March Interview process: Competency based interview with task/presentation At Cancer Research UK, we exist to beat cancer. At Cancer Research Horizons (CRH) our Therapeutic Innovation team is investing in a world leading capability to translate breakthrough discovery science into the next generation of oncology therapeutics. As part of this evolution, we are establishing a new Network Translation team. A group of experienced oncology drug discoverers dedicated to identifying, shaping, and accelerating the most exciting science emerging from the CRUK research ecosystem. Every role at CRH is united by a single mission: beating cancer sooner. We carry out work that matters - impacting patients, families, and the future of scienceAs a Senior Principal Scientist, you will play a pivotal role in evaluating the breadth of CRUK's research portfolio, as well as emerging scientific areas with strong therapeutic potential. Working across CRUK Institutes, Centres, and international academic collaborations, you will build trusted relationships with scientific leaders to uncover early stage ideas with the potential to become validated, fundable therapeutic concepts.This is an outward facing, high visibility role that requires deep scientific insight, strategic judgement, and a natural curiosity for uncovering translational opportunity before it becomes obvious. You will help transform breakthrough biology into new medicines for cancer patients, shaping not only individual projects, but the future direction of CRUK funded oncology research itself.This position offers a rare opportunity for an accomplished drug hunter to influence therapeutic innovation on a national scale and support the discovery of tomorrow's cancer therapies. You'll be joining over 200 staff across CRH from both industrial and academic backgrounds, all dedicated to bringing forward the day we cure cancer. Support the implementation of a new Network Translation strategy for CRH TI to enhance the number of therapeutic opportunities identified from CRUK funded research. Maintain awareness of emerging areas of cancer biology and technological advances relevant to the objectives of CRH TI in order to identify and recommend priority translational opportunities for examination or investment. Analyse current and future CRUK funded research to highlight key translational opportunities. Work with CRUK PIs, Research Institutes and Centres, within the UK and internationally (CRUK/NCI Grand Challenges or Academic Alliances) to identify translational opportunities. Perform detailed reviews of opportunities identified. Shape new hypotheses and collaborative proposals in partnership with PIs. Signpost the Therapeutic Catalyst scheme and assist the development and submission of EOI proposals. Propose translational opportunities for strategic interventional funding. Propose opportunities for consideration as TI collaborations and for experimental validation by TI's Portfolio Generation. Promote the visibility of the Network Translation team in the academic research community and life science sector. PhD or equivalent in a relevant discipline (e.g. Bioscience, Chemical Biology) with previous experience of working on oncology drug discovery in industry. You will have expertise in identifying and developing small molecule therapies and/or biotherapeutics, with an awareness of alternative therapeutic modalities. A good understanding of mechanistic cancer biology, current therapeutic approaches in oncology, and personalised medicine strategies applied to cancer treatment. A good understanding of translating opportunities from a target concept to a therapeutic, including relevant target validation methods and the use of preclinical models. Previous experience of working productively with or within the academic sector on translational/therapeutic projects. Knowledge of the broad drug development pipeline, from Target Identification through to clinical development. Excellent interpersonal skills with the ability to network and build strong working relationships. Excellent written and verbal communication skills. Strong and collaborative team player. Self-motivated individual with excellent time-management skills, able to prioritise workload and deliver to tight deadlines.Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance and take positive steps in your career.You can explore our benefits by visiting our .We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.For more information on this career opportunity please or contact us at more updates on our work and careers, follow us on: and .
CTO (Chief Technology Officer)
The Investigo Group Liverpool, Lancashire
Role: Chief Technology Officer Location: Hybrid - Liverpool, Merseyside (3-4 days a month on-site) Job Type: Full-time, Permanent Salary: Competitive, based on experience + benefits + package Security Clearance Requirements Please note that holding a current Security Clearance is not essential at the time of application, but eligibility is required. This role requires the successful candidate to be eligible for Security Check (SC) clearance. To meet this requirement, applicants must: Have the right to work in the UK Have lived in the UK continuously for the past 5 years Not have spent more than 6 months outside the UK in total during that period Be willing to undergo security vetting as part of the onboarding process About Us Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting edge tech firms specialising in Platform, Software, Data, AI and other bleeding edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom. The group is multi functional with a large portfolio of B2B products and services. Our ecosystem is made up of: Voixtel, secure communications and voice platforms for regulated and critical environments. IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world class secure internet capabilities enhancing productivity across diverse skillsets and organisations. Vestigo Consulting is our training and consultancy company, tailored around specialist sector specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding edge company that provides our Data and AI capability. A collaborative partner for designing user centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community. The group provides bespoke, secure, user centric products fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world leading enterprise product sets. Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About You You're a credible, experienced technology leader with the judgement and presence to operate at Group and Board level. You're equally comfortable setting strategy, leading senior leaders, and rolling up your sleeves when required to stabilise, mature, and evolve complex technology environments. You've led customer critical platforms through periods of change and can clearly articulate what was broken when you arrived, the decisions you made, and the measurable outcomes you delivered. You understand the real world trade offs between pace, risk, and sustainability, and you make pragmatic decisions that balance delivery with resilience and security. You bring a strong technical foundation and a delivery mindset, with experience across software engineering, platform and infrastructure, security, and large scale programme delivery. You're not driven by technology trends for their own sake; you focus on outcomes, value, and building technology estates that can scale with the business over time. As a leader, you build trust quickly with both technical and non technical stakeholders. You develop strong leadership teams, create clear ownership and accountability, and foster a culture of collaboration, continuous improvement, and calm, decisive execution, particularly under pressure. About the Role We're looking for a Group level Chief Technology Officer (CTO) to define, lead, and deliver the technology strategy across the organisation. This is a senior executive role with accountability for the direction, execution, and outcomes of the Group's technology estate, spanning software engineering, AI, platform and infrastructure, security, and programme delivery. The CTO will be responsible for stabilising and maturing a complex, customer critical environment, while shaping a modern, scalable operating model that supports future growth. Reporting directly to the CEO, you'll work closely with the Board and Executive Team to translate business strategy into clear technology roadmaps, make sound investment decisions, and ensure technology initiatives deliver measurable business value. You'll bring clarity to priorities, strengthen governance and risk management, and improve confidence, predictability, and quality of delivery across the Group. This role requires a leader who can balance strategic vision with pragmatic execution, operating with a high degree of autonomy while engaging the CEO and Board on major investment, risk, and structural decisions. You'll build and lead strong senior teams, create clear accountability, and foster a culture of collaboration, resilience, and continuous improvement. The role is hybrid, with a minimum of 3-4 days per month onsite in our Liverpool HQ. Key Objectives Define and execute a clear, credible Group technology strategy aligned to business priorities and long term growth. Stabilise, de risk, and mature the Group's technology estate, improving resilience, security, and operational confidence. Lead and evolve the technology operating model, organisation design, and governance to support scale and consistency across the Group. Build and develop strong senior leadership teams with clear ownership, accountability, and succession. Improve delivery predictability, quality, and pace across software engineering, platform, security, and programme delivery. Ensure secure by design principles are embedded across platforms, products, and services. Own technology investment decisions, budgets, and cost optimisation, demonstrating ROI and measurable business value. Provide clear, transparent reporting to the CEO and Board on technology roadmap, performance, risk, and delivery. Success in This Role Looks Like A clear, trusted technology strategy that is well understood by the Executive Team and demonstrably aligned to business priorities. A stabilised, resilient, and well governed technology estate with reduced operational and delivery risk. Strong leadership teams in place across all technology functions, with clear accountability and improved capability depth. Increased confidence in technology delivery, with greater predictability, improved quality, and fewer surprises. Technology investments that deliver measurable outcomes, whether through improved customer experience, operational efficiency, risk reduction, or enablement of growth. Effective governance, standards, and risk management that enable delivery rather than slow it down. A culture of collaboration, pragmatism, and continuous improvement across technology and its stakeholders. What We're Looking For We're looking for a senior technology leader with the credibility, judgement, and experience to operate at executive level and lead complex, customer critical environments through change. You bring a strong blend of strategic thinking and hands on experience, with the ability to stabilise and mature existing technology estates while shaping a clear path forward. You're comfortable making difficult trade offs, holding teams to account, and working closely with the CEO and Board to ensure technology delivers real, measurable business value. This role suits a CTO who leads with clarity and pragmatism, builds high performing leadership teams, and balances pace, risk, and sustainability in equal measure. Essential Experience & Skills Significant senior leadership experience in technology roles, with progressive responsibility at executive or Group level. Proven experience leading multiple technology functions, such as software engineering, platform and infrastructure, security, and programme delivery. Strong hands on technical foundation (e.g. software engineering, cloud/infrastructure, or architecture), enabling credible leadership and decision making. Demonstrated experience operating in large, complex, customer critical technology environments. Track record of delivering major, cross business technology or transformation programmes with measurable outcomes. Experience defining and executing technology strategy aligned to business goals. Strong understanding of modern engineering practices, including SDLC, DevOps, and secure by design principles. Experience managing technology budgets, cost optimisation, vendors, and strategic partners. Ability to operate confidently at Executive and Board level, translating technical strategy, risk, and delivery into clear business outcomes. . click apply for full job details
Feb 15, 2026
Full time
Role: Chief Technology Officer Location: Hybrid - Liverpool, Merseyside (3-4 days a month on-site) Job Type: Full-time, Permanent Salary: Competitive, based on experience + benefits + package Security Clearance Requirements Please note that holding a current Security Clearance is not essential at the time of application, but eligibility is required. This role requires the successful candidate to be eligible for Security Check (SC) clearance. To meet this requirement, applicants must: Have the right to work in the UK Have lived in the UK continuously for the past 5 years Not have spent more than 6 months outside the UK in total during that period Be willing to undergo security vetting as part of the onboarding process About Us Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting edge tech firms specialising in Platform, Software, Data, AI and other bleeding edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom. The group is multi functional with a large portfolio of B2B products and services. Our ecosystem is made up of: Voixtel, secure communications and voice platforms for regulated and critical environments. IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world class secure internet capabilities enhancing productivity across diverse skillsets and organisations. Vestigo Consulting is our training and consultancy company, tailored around specialist sector specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding edge company that provides our Data and AI capability. A collaborative partner for designing user centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community. The group provides bespoke, secure, user centric products fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world leading enterprise product sets. Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About You You're a credible, experienced technology leader with the judgement and presence to operate at Group and Board level. You're equally comfortable setting strategy, leading senior leaders, and rolling up your sleeves when required to stabilise, mature, and evolve complex technology environments. You've led customer critical platforms through periods of change and can clearly articulate what was broken when you arrived, the decisions you made, and the measurable outcomes you delivered. You understand the real world trade offs between pace, risk, and sustainability, and you make pragmatic decisions that balance delivery with resilience and security. You bring a strong technical foundation and a delivery mindset, with experience across software engineering, platform and infrastructure, security, and large scale programme delivery. You're not driven by technology trends for their own sake; you focus on outcomes, value, and building technology estates that can scale with the business over time. As a leader, you build trust quickly with both technical and non technical stakeholders. You develop strong leadership teams, create clear ownership and accountability, and foster a culture of collaboration, continuous improvement, and calm, decisive execution, particularly under pressure. About the Role We're looking for a Group level Chief Technology Officer (CTO) to define, lead, and deliver the technology strategy across the organisation. This is a senior executive role with accountability for the direction, execution, and outcomes of the Group's technology estate, spanning software engineering, AI, platform and infrastructure, security, and programme delivery. The CTO will be responsible for stabilising and maturing a complex, customer critical environment, while shaping a modern, scalable operating model that supports future growth. Reporting directly to the CEO, you'll work closely with the Board and Executive Team to translate business strategy into clear technology roadmaps, make sound investment decisions, and ensure technology initiatives deliver measurable business value. You'll bring clarity to priorities, strengthen governance and risk management, and improve confidence, predictability, and quality of delivery across the Group. This role requires a leader who can balance strategic vision with pragmatic execution, operating with a high degree of autonomy while engaging the CEO and Board on major investment, risk, and structural decisions. You'll build and lead strong senior teams, create clear accountability, and foster a culture of collaboration, resilience, and continuous improvement. The role is hybrid, with a minimum of 3-4 days per month onsite in our Liverpool HQ. Key Objectives Define and execute a clear, credible Group technology strategy aligned to business priorities and long term growth. Stabilise, de risk, and mature the Group's technology estate, improving resilience, security, and operational confidence. Lead and evolve the technology operating model, organisation design, and governance to support scale and consistency across the Group. Build and develop strong senior leadership teams with clear ownership, accountability, and succession. Improve delivery predictability, quality, and pace across software engineering, platform, security, and programme delivery. Ensure secure by design principles are embedded across platforms, products, and services. Own technology investment decisions, budgets, and cost optimisation, demonstrating ROI and measurable business value. Provide clear, transparent reporting to the CEO and Board on technology roadmap, performance, risk, and delivery. Success in This Role Looks Like A clear, trusted technology strategy that is well understood by the Executive Team and demonstrably aligned to business priorities. A stabilised, resilient, and well governed technology estate with reduced operational and delivery risk. Strong leadership teams in place across all technology functions, with clear accountability and improved capability depth. Increased confidence in technology delivery, with greater predictability, improved quality, and fewer surprises. Technology investments that deliver measurable outcomes, whether through improved customer experience, operational efficiency, risk reduction, or enablement of growth. Effective governance, standards, and risk management that enable delivery rather than slow it down. A culture of collaboration, pragmatism, and continuous improvement across technology and its stakeholders. What We're Looking For We're looking for a senior technology leader with the credibility, judgement, and experience to operate at executive level and lead complex, customer critical environments through change. You bring a strong blend of strategic thinking and hands on experience, with the ability to stabilise and mature existing technology estates while shaping a clear path forward. You're comfortable making difficult trade offs, holding teams to account, and working closely with the CEO and Board to ensure technology delivers real, measurable business value. This role suits a CTO who leads with clarity and pragmatism, builds high performing leadership teams, and balances pace, risk, and sustainability in equal measure. Essential Experience & Skills Significant senior leadership experience in technology roles, with progressive responsibility at executive or Group level. Proven experience leading multiple technology functions, such as software engineering, platform and infrastructure, security, and programme delivery. Strong hands on technical foundation (e.g. software engineering, cloud/infrastructure, or architecture), enabling credible leadership and decision making. Demonstrated experience operating in large, complex, customer critical technology environments. Track record of delivering major, cross business technology or transformation programmes with measurable outcomes. Experience defining and executing technology strategy aligned to business goals. Strong understanding of modern engineering practices, including SDLC, DevOps, and secure by design principles. Experience managing technology budgets, cost optimisation, vendors, and strategic partners. Ability to operate confidently at Executive and Board level, translating technical strategy, risk, and delivery into clear business outcomes. . click apply for full job details
Chief Product & Marketing Growth Leader
Kroo Ltd
A digital banking firm in Greater London is hiring a Chief Product & Marketing Officer to shape and deliver its product and commercial strategy. This executive role involves overseeing product strategy, leading marketing functions, and building a high-performing team. The ideal candidate will have significant experience in digital banking or fintech, a track record of scaling growth, and strong understanding of credit risk and compliance. This is a pivotal position for driving revenue growth and ensuring effective collaboration across teams.
Feb 15, 2026
Full time
A digital banking firm in Greater London is hiring a Chief Product & Marketing Officer to shape and deliver its product and commercial strategy. This executive role involves overseeing product strategy, leading marketing functions, and building a high-performing team. The ideal candidate will have significant experience in digital banking or fintech, a track record of scaling growth, and strong understanding of credit risk and compliance. This is a pivotal position for driving revenue growth and ensuring effective collaboration across teams.
Chief Product & Growth Leader - Remote & Impact-Driven
Muchbetteradventures
A mission-driven travel company is seeking a Chief Product Officer to lead product strategy in a fully remote environment. This role requires a track record in product and growth leadership within fast-growth sectors. The successful candidate will drive product-led growth, improve user experiences, and nurture a talented team. Key offerings include 38 days holiday, remote work flexibility, and competitive compensation based on UK benchmarks.
Feb 15, 2026
Full time
A mission-driven travel company is seeking a Chief Product Officer to lead product strategy in a fully remote environment. This role requires a track record in product and growth leadership within fast-growth sectors. The successful candidate will drive product-led growth, improve user experiences, and nurture a talented team. Key offerings include 38 days holiday, remote work flexibility, and competitive compensation based on UK benchmarks.
Chief Product Officer
Muchbetteradventures
Hey there - we're Much Better Adventures. If you're an experienced product and growth leader who loves making good things happen, building great teams, and believes that business should leave the world better than it found it, we'd love to talk. We're a fully remote, mission driven B Corp, building the global leader in positive impact outdoor adventure travel. We're ready for our first full time Chief Product Officer, someone to inherit and build upon the strong product foundations established by our outgoing fractional CPO, and unlocking the next stage of product led growth. Crucial to success here will be a Product leader who shares the Product philosophy, coaching mindset and leadership principles already embedded in the team, while providing the ambition, pace and commercial sharpness required for the next stage of scale. The CPO will own Product strategy and execution, translating the company's strategic direction into clear product priorities, rigorous decision making and a focused roadmap delivered through empowered cross functional squads. A central objective of the CPO will be to establish the processes that unlock growth loops, improve conversion, drive product led acquisition and retention and build experiences that nurture users throughout their MBA journey. The CPO will inherit a committed product organisation (currently totalling four people: two Product Managers and two Designers) as well as a close knit Engineering organisation of ten. The CPO's mandate will be to raise standards, coach, focus and operationalise multi squad, cross functional performance, without expanding headcount unnecessarily. This is not a blank sheet transformation role; MBA's Product and Engineering squads, rituals and foundations are already in place. The CPO will work to accelerate momentum, delivering meaningful improvements to conversion, experience quality and Product Marketing capability. Who we're looking for We're looking for someone with a track record of successfully leading product and growth in fast growth environments: Strategic & Commercial Leadership: Candidates with existing consumer marketplace or eCommerce scale up experience will bring an immediate advantage to this role. Able to pair Product with Commercial, the CPO will translate ambitious commercial targets into a focused, insight led product strategy and sequenced roadmap. MBA is an environment rich with ideas. The ordering and execution of these will be vital to the business's success. Product Craft & Execution Excellence: The strongest candidates will have a track record of delivering beautifully executed digital experiences, across UX, interaction design, brand expression and product marketing. Driving standards across the team, the CPO will set a high bar to product quality while operationalising cross functional, outcome oriented working models that drive measurable impact. Blending product intuition with quantitative insight and user empathy, the CPO will prioritise based on first principles and orchestrate high quality execution across the entire product lifecycle. Product Marketing, Growth & User Experience: This executive will bring strong product marketing intuition and an understanding of how to nurture users through thoughtfully designed experiences that reduce friction, improve conversion and drive repeat behaviour. They will identify the moments where MBA's offerings can both attract and retain users, building growth loops that reduce over reliance on marketing channels alone. Technical & Mobile Capability: Candidates who possess practical experience in developing, launching and growing mobile applications - ideally zero to one - paired with credible technical judgement and fluency in modern product development environments, including hybrid or React Native architectures, will hit the ground running. Beyond, the CPO will need to operate hand in glove with engineering leadership, ensuring alignment, respectful challenge and shared ownership of outcomes across cross functional squads. People Leadership & Coaching: As an exceptional manager and coach, the CPO will develop the Product team by encouraging ever increasing autonomy, product judgment, decision making capability and design quality. They provide stability, direction and clarity while protecting and enhancing MBA's existing low ego, mission driven culture. Leadership style should be grounded in empowerment, ownership, targeted feedback and high standards, enabling teams to mature, operate independently and deliver consistently stronger insights, briefs and Product outcomes over time. What we offer 38 days holiday per year (including public holidays) Competitive package based on your experience and UK benchmarks Fully remote and flexible working A free MBA trip in your first year 30% employee discount + 15% friends & family discount on trips Generous pension scheme (UK only) Free private GP access and unlimited mental health support via BHSF Budget for home office setup or co working space 16 weeks fully paid parental leave (primary caregiver) or 4 weeks (secondary caregiver) Regular team meetups and adventures Application We're an equal opportunities employer and we welcome applicants from all backgrounds. We support flexible working to help you balance work and life in a way that works for you. Cover letter: Please send us your CV or Linkedin profile, outline why your background and experience is a perfect for the role, and why MBA excites you. We'll be in touch should we feel there is a good match.
Feb 15, 2026
Full time
Hey there - we're Much Better Adventures. If you're an experienced product and growth leader who loves making good things happen, building great teams, and believes that business should leave the world better than it found it, we'd love to talk. We're a fully remote, mission driven B Corp, building the global leader in positive impact outdoor adventure travel. We're ready for our first full time Chief Product Officer, someone to inherit and build upon the strong product foundations established by our outgoing fractional CPO, and unlocking the next stage of product led growth. Crucial to success here will be a Product leader who shares the Product philosophy, coaching mindset and leadership principles already embedded in the team, while providing the ambition, pace and commercial sharpness required for the next stage of scale. The CPO will own Product strategy and execution, translating the company's strategic direction into clear product priorities, rigorous decision making and a focused roadmap delivered through empowered cross functional squads. A central objective of the CPO will be to establish the processes that unlock growth loops, improve conversion, drive product led acquisition and retention and build experiences that nurture users throughout their MBA journey. The CPO will inherit a committed product organisation (currently totalling four people: two Product Managers and two Designers) as well as a close knit Engineering organisation of ten. The CPO's mandate will be to raise standards, coach, focus and operationalise multi squad, cross functional performance, without expanding headcount unnecessarily. This is not a blank sheet transformation role; MBA's Product and Engineering squads, rituals and foundations are already in place. The CPO will work to accelerate momentum, delivering meaningful improvements to conversion, experience quality and Product Marketing capability. Who we're looking for We're looking for someone with a track record of successfully leading product and growth in fast growth environments: Strategic & Commercial Leadership: Candidates with existing consumer marketplace or eCommerce scale up experience will bring an immediate advantage to this role. Able to pair Product with Commercial, the CPO will translate ambitious commercial targets into a focused, insight led product strategy and sequenced roadmap. MBA is an environment rich with ideas. The ordering and execution of these will be vital to the business's success. Product Craft & Execution Excellence: The strongest candidates will have a track record of delivering beautifully executed digital experiences, across UX, interaction design, brand expression and product marketing. Driving standards across the team, the CPO will set a high bar to product quality while operationalising cross functional, outcome oriented working models that drive measurable impact. Blending product intuition with quantitative insight and user empathy, the CPO will prioritise based on first principles and orchestrate high quality execution across the entire product lifecycle. Product Marketing, Growth & User Experience: This executive will bring strong product marketing intuition and an understanding of how to nurture users through thoughtfully designed experiences that reduce friction, improve conversion and drive repeat behaviour. They will identify the moments where MBA's offerings can both attract and retain users, building growth loops that reduce over reliance on marketing channels alone. Technical & Mobile Capability: Candidates who possess practical experience in developing, launching and growing mobile applications - ideally zero to one - paired with credible technical judgement and fluency in modern product development environments, including hybrid or React Native architectures, will hit the ground running. Beyond, the CPO will need to operate hand in glove with engineering leadership, ensuring alignment, respectful challenge and shared ownership of outcomes across cross functional squads. People Leadership & Coaching: As an exceptional manager and coach, the CPO will develop the Product team by encouraging ever increasing autonomy, product judgment, decision making capability and design quality. They provide stability, direction and clarity while protecting and enhancing MBA's existing low ego, mission driven culture. Leadership style should be grounded in empowerment, ownership, targeted feedback and high standards, enabling teams to mature, operate independently and deliver consistently stronger insights, briefs and Product outcomes over time. What we offer 38 days holiday per year (including public holidays) Competitive package based on your experience and UK benchmarks Fully remote and flexible working A free MBA trip in your first year 30% employee discount + 15% friends & family discount on trips Generous pension scheme (UK only) Free private GP access and unlimited mental health support via BHSF Budget for home office setup or co working space 16 weeks fully paid parental leave (primary caregiver) or 4 weeks (secondary caregiver) Regular team meetups and adventures Application We're an equal opportunities employer and we welcome applicants from all backgrounds. We support flexible working to help you balance work and life in a way that works for you. Cover letter: Please send us your CV or Linkedin profile, outline why your background and experience is a perfect for the role, and why MBA excites you. We'll be in touch should we feel there is a good match.
Symphony Co
Chief Operating Officer (COO)
Symphony Co Lambeth, London
About Symphony Collective Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools. What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong operational leadership. The Role We are seeking an experienced Chief Operating Officer (COO) to co-lead Symphony Collective alongside the Founder & CEO. This is a senior, hands-on leadership role for an operational partner who will steward delivery, people, systems and processes, enabling the CEO to focus on vision, partnerships, resourcing and storytelling. You will play a central role in shaping the organisation's next chapter, turning ambition into sustainable structure. Key Responsibilities Operations & Delivery Oversee the day-to-day operational management of Symphony Collective Translate organisational strategy into clear plans, timelines and execution Ensure operational excellence across arts, education and advocacy initiatives People & Culture Lead and support staff, freelancers and volunteers Build inclusive, supportive and high-performing teams Develop systems for recruitment, onboarding, performance and wellbeing Systems & Governance Design and embed effective operational systems and workflows Oversee governance, compliance and risk management Improve efficiency, clarity and accountability across the organisation Symphony Studios Oversee the day-to-day running of Symphony Studios, our physical creative and community space Support its role as a hub for education, rehearsals, content creation and community life Ensure the space operates as a launchpad for Symphony's wider work Programme Areas Arts: music school, choirs, instrumental tuition, production, podcasts, short films and live events Academics: GCSE exam support, tutoring, mentoring, soft skills and wider learning programmes Advocacy: wellbeing and health campaigns, social justice work and flagship community events, including TRIBE: Festival of Hope About You You may come from the charity, social enterprise, education, arts or community sector and will bring: Senior operational leadership experience (COO, Head of Operations, Director of Operations or similar) Strong people management and organisational capability Experience building systems and structures in growing organisations A collaborative, values-driven leadership style A deep alignment with Symphony Collective's mission and communities Above all, we are looking for someone who wants to build something brave and meaningful, and understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future. How to Apply Interested candidates should submit a CV and short statement of interest via the button below. Compensation £2,000-£2,400/month consultancy retainer (4 days/week), depending on experience. Non-PAYE role.
Feb 15, 2026
Full time
About Symphony Collective Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools. What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong operational leadership. The Role We are seeking an experienced Chief Operating Officer (COO) to co-lead Symphony Collective alongside the Founder & CEO. This is a senior, hands-on leadership role for an operational partner who will steward delivery, people, systems and processes, enabling the CEO to focus on vision, partnerships, resourcing and storytelling. You will play a central role in shaping the organisation's next chapter, turning ambition into sustainable structure. Key Responsibilities Operations & Delivery Oversee the day-to-day operational management of Symphony Collective Translate organisational strategy into clear plans, timelines and execution Ensure operational excellence across arts, education and advocacy initiatives People & Culture Lead and support staff, freelancers and volunteers Build inclusive, supportive and high-performing teams Develop systems for recruitment, onboarding, performance and wellbeing Systems & Governance Design and embed effective operational systems and workflows Oversee governance, compliance and risk management Improve efficiency, clarity and accountability across the organisation Symphony Studios Oversee the day-to-day running of Symphony Studios, our physical creative and community space Support its role as a hub for education, rehearsals, content creation and community life Ensure the space operates as a launchpad for Symphony's wider work Programme Areas Arts: music school, choirs, instrumental tuition, production, podcasts, short films and live events Academics: GCSE exam support, tutoring, mentoring, soft skills and wider learning programmes Advocacy: wellbeing and health campaigns, social justice work and flagship community events, including TRIBE: Festival of Hope About You You may come from the charity, social enterprise, education, arts or community sector and will bring: Senior operational leadership experience (COO, Head of Operations, Director of Operations or similar) Strong people management and organisational capability Experience building systems and structures in growing organisations A collaborative, values-driven leadership style A deep alignment with Symphony Collective's mission and communities Above all, we are looking for someone who wants to build something brave and meaningful, and understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future. How to Apply Interested candidates should submit a CV and short statement of interest via the button below. Compensation £2,000-£2,400/month consultancy retainer (4 days/week), depending on experience. Non-PAYE role.
Divisional Operations Director
NHS
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
Feb 15, 2026
Full time
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
People Specialist
Fresha
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all in one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point of sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role overview Given our exciting and progressive growth plans, we are looking for an experienced and driven People Specialist to join our dynamic People team. In this role, you'll be instrumental in delivering high quality people operations and initiatives across the full employee lifecycle. From onboarding and operations to culture and process automation, you'll play a critical part in shaping the employee experience and embedding a high performance, inclusive culture. You'll report directly to the People Team Lead, and work closely with global stakeholders and supporting leaders across all functions to deliver strategic and operational People solutions. We believe in the power of face to face connection, spontaneous creativity, and shared moments that build strong teams and great ideas. To foster this truly collaborative and community driven culture, this role is based in our dog friendly London office 5 days a week. London office address: The Bower, 207-211, Old St, Tower, London EC1V 9NR What you will be doing Operations: Support the day to day running of core People operations across the employee lifecycle, including onboarding, documentation, and off boarding. Advisory & Employee Support: Act as a first point of contact for employee queries, providing guidance on a broad range of People topics. Onboarding Support in the delivery of a consistent and high quality onboarding experience for new joiners, ensuring they feel connected and supported from day one. People Experience & Culture: Drive culture forward initiatives, internal events, and programs that connect our teams and reinforce our values globally. Learning & Enablement: Create and maintain people resources such as manager toolkits, employee guides, and intranet content to support team enablement and self service. Process Improvement: Help identify opportunities to improve processes and make People operations more efficient and employee friendly. Project Work: Get involved in cross functional People projects ranging from employee experience and systems to process design and organisational initiatives. This list is not exhaustive and there may be other activities you are required to deliver. What we are looking for We're looking for a capable and proactive People professional with solid generalist experience and a passion for creating great employee experiences. If the below sounds like you, we'd love to hear from you: Experience: You have 1 3 years of experience in a People/HR generalist or specialist role. You're comfortable owning day to day people operations and have an interest in developing further as a trusted specialist. Kind and trustworthy: You build strong relationships, handle sensitive matters with care, and treat everyone with respect. Proactive and hands on: You take initiative, enjoy solving problems, and aren't afraid to roll up your sleeves to get things done. Adaptable and resilient: You stay calm under pressure and thrive in fast moving, ever changing environments. You're open to feedback and see change as an opportunity to grow. Solution oriented: You bring a positive mindset to challenges, ask the right questions, and work through to practical, thoughtful solutions. Strong communicator: You communicate clearly and confidently with colleagues across all levels. Collaborative and positive: You're a team player who brings good energy, enjoys working with others, and contributes to a supportive, inclusive culture. Detail focused and organised: You take pride in getting the small things right, managing multiple tasks efficiently without losing track. Tech savvy: You're comfortable using tools like Google Workspace, Slack, Notion and HRIS platforms such as HiBob, and you're interested in improving and automating People processes where possible. Added bonus Experience supporting People operations across multiple regions or countries. Previous work in a scale up, tech, or high growth environment. What we can offer you Career Development - A strong foundation in People & Culture, with opportunities for growth and development across a variety of People functions. Fast Paced, Exciting Culture - Join a dynamic, innovative environment where no two days are the same, and your contributions directly impact Fresha's success. State of the Art Office - Work from our modern, dog friendly office, designed to foster collaboration, creativity, and fun. Free Friday Lunches & Drinks - Enjoy a break at the end of the week with free lunches and drinks, perfect for unwinding with the team. Social Events - From team building activities to company wide celebrations, we make sure there's always something fun to look forward to. Free Snacks & Coffees - Fuel your day with a wide selection of free snacks and top quality coffee available in the office. Inclusive & Collaborative Team - Be part of a supportive team that thrives on collaboration, diversity of thought, and a shared commitment to success. Interview Process Screening Call - Video call with Talent Team (30 mins) 1st Stage - In person with People Team Lead & People Business Partner (45 mins) Final Stage - In person task with People Team Lead & People Business Partner + meet Chief People Officer (1 hour) Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Feb 14, 2026
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all in one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point of sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role overview Given our exciting and progressive growth plans, we are looking for an experienced and driven People Specialist to join our dynamic People team. In this role, you'll be instrumental in delivering high quality people operations and initiatives across the full employee lifecycle. From onboarding and operations to culture and process automation, you'll play a critical part in shaping the employee experience and embedding a high performance, inclusive culture. You'll report directly to the People Team Lead, and work closely with global stakeholders and supporting leaders across all functions to deliver strategic and operational People solutions. We believe in the power of face to face connection, spontaneous creativity, and shared moments that build strong teams and great ideas. To foster this truly collaborative and community driven culture, this role is based in our dog friendly London office 5 days a week. London office address: The Bower, 207-211, Old St, Tower, London EC1V 9NR What you will be doing Operations: Support the day to day running of core People operations across the employee lifecycle, including onboarding, documentation, and off boarding. Advisory & Employee Support: Act as a first point of contact for employee queries, providing guidance on a broad range of People topics. Onboarding Support in the delivery of a consistent and high quality onboarding experience for new joiners, ensuring they feel connected and supported from day one. People Experience & Culture: Drive culture forward initiatives, internal events, and programs that connect our teams and reinforce our values globally. Learning & Enablement: Create and maintain people resources such as manager toolkits, employee guides, and intranet content to support team enablement and self service. Process Improvement: Help identify opportunities to improve processes and make People operations more efficient and employee friendly. Project Work: Get involved in cross functional People projects ranging from employee experience and systems to process design and organisational initiatives. This list is not exhaustive and there may be other activities you are required to deliver. What we are looking for We're looking for a capable and proactive People professional with solid generalist experience and a passion for creating great employee experiences. If the below sounds like you, we'd love to hear from you: Experience: You have 1 3 years of experience in a People/HR generalist or specialist role. You're comfortable owning day to day people operations and have an interest in developing further as a trusted specialist. Kind and trustworthy: You build strong relationships, handle sensitive matters with care, and treat everyone with respect. Proactive and hands on: You take initiative, enjoy solving problems, and aren't afraid to roll up your sleeves to get things done. Adaptable and resilient: You stay calm under pressure and thrive in fast moving, ever changing environments. You're open to feedback and see change as an opportunity to grow. Solution oriented: You bring a positive mindset to challenges, ask the right questions, and work through to practical, thoughtful solutions. Strong communicator: You communicate clearly and confidently with colleagues across all levels. Collaborative and positive: You're a team player who brings good energy, enjoys working with others, and contributes to a supportive, inclusive culture. Detail focused and organised: You take pride in getting the small things right, managing multiple tasks efficiently without losing track. Tech savvy: You're comfortable using tools like Google Workspace, Slack, Notion and HRIS platforms such as HiBob, and you're interested in improving and automating People processes where possible. Added bonus Experience supporting People operations across multiple regions or countries. Previous work in a scale up, tech, or high growth environment. What we can offer you Career Development - A strong foundation in People & Culture, with opportunities for growth and development across a variety of People functions. Fast Paced, Exciting Culture - Join a dynamic, innovative environment where no two days are the same, and your contributions directly impact Fresha's success. State of the Art Office - Work from our modern, dog friendly office, designed to foster collaboration, creativity, and fun. Free Friday Lunches & Drinks - Enjoy a break at the end of the week with free lunches and drinks, perfect for unwinding with the team. Social Events - From team building activities to company wide celebrations, we make sure there's always something fun to look forward to. Free Snacks & Coffees - Fuel your day with a wide selection of free snacks and top quality coffee available in the office. Inclusive & Collaborative Team - Be part of a supportive team that thrives on collaboration, diversity of thought, and a shared commitment to success. Interview Process Screening Call - Video call with Talent Team (30 mins) 1st Stage - In person with People Team Lead & People Business Partner (45 mins) Final Stage - In person task with People Team Lead & People Business Partner + meet Chief People Officer (1 hour) Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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