Overview NPD & Innovation Director Zertus UK & Ireland - Hybrid, based close to any Zertus UK&I site (Fakenham, Heckington, Bromborough, Sherburn) with travel across all UK & Ireland locations and customers Key Benefits: Competitive salary;15% of salary annual bonus opportunity; £7,220 annual car allowance; Bupa Private Healthcare; Hybrid working Closing Date: 02/03/2026 Zertus UK & Ireland is looking for a visionary NPD & Innovation Director to take the lead in shaping how we develop, design and launch new products across Humdinger, Kinnerton Confectionery and Lir Chocolates. This is a high profile, newly created role with huge influence: you will be the driving force behind aligning ways of working across five manufacturing sites, building a best in class concept to launch process, and unlocking even greater creativity and commercial success across our group. We are searching for someone brimming with ideas, energy and imagination, but equally someone who brings structure, rigour and the ability to turn creativity into scalable, profitable reality. From magical Christmas chocolate gifts and quirky Valentine's creations to premium advent calendars, indulgent treats and an incredible variety of nuts and snacks, our innovation pipeline is vast, varied and full of opportunity. You will work across multiple channels from major grocery retailer private label and brands, to discounters and co manufacturing, giving you exposure to a uniquely broad customer base and the chance to shape products that delight millions. Responsibilities Reporting to the Chief Commercial Officer (CCO) leading a team of 4 direct reports (Director of NPD Humdinger, Head of NPD Kinnerton, Director of NPD Lir, Group Innovation Controller). Lead the NPD and Innovation agenda across three businesses, aligning processes, ways of working and governance to create a best in class innovation function. Own the end-to-end concept-to-launch journey, ensuring strong controls, clear milestones and consistent stage gate discipline. Develop and deliver the rolling three-year innovation strategy for both branded and private label customers. Build a robust pipeline of product and packaging innovation by sourcing ideas from trends, insights, customers, suppliers and wider industry networks. Strengthen customer relationships at a senior level and act as primary point of contact for innovation discussions. Drive efficiency improvements across teams, ensuring innovation is delivered on time, in full and within agreed commercial parameters. Challenge and optimise existing products, recipes, packaging and processes to enhance quality and profitability. Inspire and lead a multi-site team, supporting capability development, collaboration and continuous improvement. Ensure all development meets technical, operational and commercial compliance requirements. Monitor competitor activity and market trends, sharing insights with business and customer teams. Qualifications Significant senior-level experience within NPD, Innovation or Product Development within food manufacturing - confectionery/ snacks is a bonus! Proven track record in leading multi site, multi brand teams and delivering innovation across both brands and private label for the major UK retail customers and major confectionery brands. Strong experience redesigning, implementing or optimising concept-to-launch processes. Proven ability to manage customers at a senior level. Experience delivering innovation that meets commercial targets and drives business growth. Excellent leadership capability with a history of building high performing teams. Strong communication, influencing, planning and project leadership skills. Commercially astute with understanding of costing, margin delivery and category trends. Degree or equivalent experience. Strong knowledge of food trends, packaging innovation and consumer insight tools. Rewards Benefits Competitive, thoroughly benchmarked salary and wider package Annual bonus plan of up to 15% of salary Annual car allowance of £7,220 Bupa Private Healthcare (Single) 25 days annual leave plus bank holidays 4% employer and 5% employee pension contributions and Life Assurance at 4x basic salary Health Care Cash Plan via Paycare (includes dental, optical, therapy, counselling) Access to Paycare Perks for high street and retailer discounts Holiday Purchase Scheme - buy up to one extra week per year Cycle to Work Scheme and Electric Car Scheme (salary sacrifice, subject to criteria) Family-friendly policies, including enhanced maternity/paternity leave Annual calendar of engagement and wellbeing activities Opportunity to support your local community with one paid volunteering/fundraising day per year Access to staff shop discounts Monthly employee recognition awards Refer a Friend recruitment rewards Ongoing training and development opportunities About Us Zertus UK & Ireland comprises Humdinger Foods, Kinnerton Confectionery and Lir Chocolates, manufacturing a wide portfolio of snacks and confectionery across our UK and Irish sites. Our brands include NOMO, Sun Valley, Kinnerton Kids, The Fruit Factory, Yum & Yay, as well as collaborations with Baileys and Guinness. We are part of Zertus GmbH, a long-established European food group headquartered in Hamburg, employing more than 2,000 people across multiple markets. Our UK&I locations include Heckington, Sherburn-in-Elmet, Fakenham, Bromborough and Navan in Ireland, with office space in Hull and Holborn, London. This is your opportunity to shape group wide innovation across three iconic businesses, influence a diverse and exciting product portfolio, build a future focused and aligned way of working, and make a long term commercial impact in a role that blends creativity, accountability and real strategic influence. Application & Interview Process Please apply online and ensure all application questions are completed. Shortlisted candidates will be invited to a phone screening, followed by a two-stage interview process, which includes a site visit and factory tour. Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage. The provision of this information is likely to include special category data and is therefore covered by data protection laws. We ask for this information so that we are fully aware of any adjustments needed and we will use the information provided to inform our decisions about making those changes.
Feb 25, 2026
Full time
Overview NPD & Innovation Director Zertus UK & Ireland - Hybrid, based close to any Zertus UK&I site (Fakenham, Heckington, Bromborough, Sherburn) with travel across all UK & Ireland locations and customers Key Benefits: Competitive salary;15% of salary annual bonus opportunity; £7,220 annual car allowance; Bupa Private Healthcare; Hybrid working Closing Date: 02/03/2026 Zertus UK & Ireland is looking for a visionary NPD & Innovation Director to take the lead in shaping how we develop, design and launch new products across Humdinger, Kinnerton Confectionery and Lir Chocolates. This is a high profile, newly created role with huge influence: you will be the driving force behind aligning ways of working across five manufacturing sites, building a best in class concept to launch process, and unlocking even greater creativity and commercial success across our group. We are searching for someone brimming with ideas, energy and imagination, but equally someone who brings structure, rigour and the ability to turn creativity into scalable, profitable reality. From magical Christmas chocolate gifts and quirky Valentine's creations to premium advent calendars, indulgent treats and an incredible variety of nuts and snacks, our innovation pipeline is vast, varied and full of opportunity. You will work across multiple channels from major grocery retailer private label and brands, to discounters and co manufacturing, giving you exposure to a uniquely broad customer base and the chance to shape products that delight millions. Responsibilities Reporting to the Chief Commercial Officer (CCO) leading a team of 4 direct reports (Director of NPD Humdinger, Head of NPD Kinnerton, Director of NPD Lir, Group Innovation Controller). Lead the NPD and Innovation agenda across three businesses, aligning processes, ways of working and governance to create a best in class innovation function. Own the end-to-end concept-to-launch journey, ensuring strong controls, clear milestones and consistent stage gate discipline. Develop and deliver the rolling three-year innovation strategy for both branded and private label customers. Build a robust pipeline of product and packaging innovation by sourcing ideas from trends, insights, customers, suppliers and wider industry networks. Strengthen customer relationships at a senior level and act as primary point of contact for innovation discussions. Drive efficiency improvements across teams, ensuring innovation is delivered on time, in full and within agreed commercial parameters. Challenge and optimise existing products, recipes, packaging and processes to enhance quality and profitability. Inspire and lead a multi-site team, supporting capability development, collaboration and continuous improvement. Ensure all development meets technical, operational and commercial compliance requirements. Monitor competitor activity and market trends, sharing insights with business and customer teams. Qualifications Significant senior-level experience within NPD, Innovation or Product Development within food manufacturing - confectionery/ snacks is a bonus! Proven track record in leading multi site, multi brand teams and delivering innovation across both brands and private label for the major UK retail customers and major confectionery brands. Strong experience redesigning, implementing or optimising concept-to-launch processes. Proven ability to manage customers at a senior level. Experience delivering innovation that meets commercial targets and drives business growth. Excellent leadership capability with a history of building high performing teams. Strong communication, influencing, planning and project leadership skills. Commercially astute with understanding of costing, margin delivery and category trends. Degree or equivalent experience. Strong knowledge of food trends, packaging innovation and consumer insight tools. Rewards Benefits Competitive, thoroughly benchmarked salary and wider package Annual bonus plan of up to 15% of salary Annual car allowance of £7,220 Bupa Private Healthcare (Single) 25 days annual leave plus bank holidays 4% employer and 5% employee pension contributions and Life Assurance at 4x basic salary Health Care Cash Plan via Paycare (includes dental, optical, therapy, counselling) Access to Paycare Perks for high street and retailer discounts Holiday Purchase Scheme - buy up to one extra week per year Cycle to Work Scheme and Electric Car Scheme (salary sacrifice, subject to criteria) Family-friendly policies, including enhanced maternity/paternity leave Annual calendar of engagement and wellbeing activities Opportunity to support your local community with one paid volunteering/fundraising day per year Access to staff shop discounts Monthly employee recognition awards Refer a Friend recruitment rewards Ongoing training and development opportunities About Us Zertus UK & Ireland comprises Humdinger Foods, Kinnerton Confectionery and Lir Chocolates, manufacturing a wide portfolio of snacks and confectionery across our UK and Irish sites. Our brands include NOMO, Sun Valley, Kinnerton Kids, The Fruit Factory, Yum & Yay, as well as collaborations with Baileys and Guinness. We are part of Zertus GmbH, a long-established European food group headquartered in Hamburg, employing more than 2,000 people across multiple markets. Our UK&I locations include Heckington, Sherburn-in-Elmet, Fakenham, Bromborough and Navan in Ireland, with office space in Hull and Holborn, London. This is your opportunity to shape group wide innovation across three iconic businesses, influence a diverse and exciting product portfolio, build a future focused and aligned way of working, and make a long term commercial impact in a role that blends creativity, accountability and real strategic influence. Application & Interview Process Please apply online and ensure all application questions are completed. Shortlisted candidates will be invited to a phone screening, followed by a two-stage interview process, which includes a site visit and factory tour. Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage. The provision of this information is likely to include special category data and is therefore covered by data protection laws. We ask for this information so that we are fully aware of any adjustments needed and we will use the information provided to inform our decisions about making those changes.
Chief Technology Officer (CTO) Advanced Materials & Engineering Location: Hailsham Salary: Competitive, permanent role Working Hours : 37.5 hours per week Holiday: 25 days plus bank holidays A leading international engineering organisation is seeking a Chief Technology Officer (CTO) to drive technology strategy, innovation, and R&D initiatives. The company operates at the forefront of advanced materials and process engineering, with capabilities spanning research, development, and high-value manufacturing. The identity of the organisation will remain confidential. This role is ideal for a senior technology leader with extensive experience in complex systems and capital-intensive engineering environments, seeking to influence technological direction and product strategy at the executive level. Key Responsibilities Develop and implement the company s technology vision, strategy, and roadmap in alignment with business objectives Lead technology and R&D teams, mentoring and recruiting senior technical talent Drive innovation by overseeing R&D programmes, emerging technologies, and the integration of new materials or processes Manage technological infrastructure, ensuring scalability, security, and operational efficiency Collaborate with other executives, including commercial and product teams, to align technology initiatives with organisational goals Oversee budgets, resources, and timelines for technology projects Provide high-level technical advice to senior leadership and stay informed of industry trends and competitive developments Ensure the protection of intellectual property and sensitive technical information Qualifications & Experience Proven senior technology leadership experience ( years) in complex systems or capital goods industries Bachelor s degree in Engineering or Metallurgy; master s preferred; chartered status advantageous Strong strategic thinking, leadership, and problem-solving skills Excellent communication skills, able to engage both technical and non-technical stakeholders, including investors Deep knowledge of additive manufacturing, emerging technologies, and advanced materials Additional Information Based on-site in Hailsham; occasional UK and international travel may be required Full UK driving licence essential Immediate start for the successful candidate This is an exceptional opportunity to shape the technological future of an innovative engineering organisation, leading R&D and advanced materials initiatives while contributing to strategic growth. TPA Recruit is a specialist recruitment agency acting on behalf of our client to source and assess suitable candidates for this position. All applications will be reviewed and processed by our team, who will liaise directly with shortlisted individuals throughout the hiring process
Feb 24, 2026
Full time
Chief Technology Officer (CTO) Advanced Materials & Engineering Location: Hailsham Salary: Competitive, permanent role Working Hours : 37.5 hours per week Holiday: 25 days plus bank holidays A leading international engineering organisation is seeking a Chief Technology Officer (CTO) to drive technology strategy, innovation, and R&D initiatives. The company operates at the forefront of advanced materials and process engineering, with capabilities spanning research, development, and high-value manufacturing. The identity of the organisation will remain confidential. This role is ideal for a senior technology leader with extensive experience in complex systems and capital-intensive engineering environments, seeking to influence technological direction and product strategy at the executive level. Key Responsibilities Develop and implement the company s technology vision, strategy, and roadmap in alignment with business objectives Lead technology and R&D teams, mentoring and recruiting senior technical talent Drive innovation by overseeing R&D programmes, emerging technologies, and the integration of new materials or processes Manage technological infrastructure, ensuring scalability, security, and operational efficiency Collaborate with other executives, including commercial and product teams, to align technology initiatives with organisational goals Oversee budgets, resources, and timelines for technology projects Provide high-level technical advice to senior leadership and stay informed of industry trends and competitive developments Ensure the protection of intellectual property and sensitive technical information Qualifications & Experience Proven senior technology leadership experience ( years) in complex systems or capital goods industries Bachelor s degree in Engineering or Metallurgy; master s preferred; chartered status advantageous Strong strategic thinking, leadership, and problem-solving skills Excellent communication skills, able to engage both technical and non-technical stakeholders, including investors Deep knowledge of additive manufacturing, emerging technologies, and advanced materials Additional Information Based on-site in Hailsham; occasional UK and international travel may be required Full UK driving licence essential Immediate start for the successful candidate This is an exceptional opportunity to shape the technological future of an innovative engineering organisation, leading R&D and advanced materials initiatives while contributing to strategic growth. TPA Recruit is a specialist recruitment agency acting on behalf of our client to source and assess suitable candidates for this position. All applications will be reviewed and processed by our team, who will liaise directly with shortlisted individuals throughout the hiring process
Job Category Administration / Corporate Support Posting Date 02/19/2026, 12:07 PM Apply Before 03/01/2026, 11:55 PM Grade HEO(I) Locations London, United Kingdom Contract Type Permanent Shortlisting Date From 06th March 2026 Interview Date w/c 16 March 2026 Please note: Your application will autosave every few seconds so if you need to come back to your draft application, please enter your email and the verification code and you can start where you left off. Applications cannot be accessed or edited once submitted, if you require your answers for reference please keep a copy. We are currently looking for a Diary Officer to join our Governance/Private Office Function within the Enablement group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Private Office sits within the Enablement Group at the MHRA and plays a key role in supporting the Agency's senior leadership. It works closely with internal governance teams to enable the smooth operation of the Agency by supporting the Board, Executive Committee, and other expert and independent bodies. The team also contributes to corporate governance, risk management, and assurance, ensuring the Agency operates with transparency, efficiency, and effectiveness. The Private Office plays a central role in supporting the Chief Executive in leading the Agency. It manages high-level correspondence, prepares for meetings, coordinates briefings, and ensures clear and effective communication between the CEO and both internal and external stakeholders. By enabling timely, accurate, and strategically aligned information flow, the Private Office underpins effective leadership and decision-making at the highest level. As a small, high-performing team, the Private Office also ensures professional, high-quality engagement with key stakeholders including ministers, MPs, industry leaders, and the public. Operating at the heart of the Agency, it is a fast-paced and dynamic environment, responding to shifting priorities and working closely with senior colleagues across the organisation. What's the role? This is a pivotal, high-impact role at the very heart of the Agency, demanding an exceptional individual with outstanding diary management and executive support capabilities. The Diary Officer will be the trusted gatekeeper to the Chief Executive expertly navigating a packed and fast-moving schedule, coordinating competing priorities, and ensuring every minute of the CEO's time delivers maximum strategic value. We are looking for a consummate professional who thrives under pressure, excels at managing complexity, and brings sharp judgement, first-class organisational skills, and excellent attention to detail to one of the most visible roles in the organisation. This is an exciting opportunity to contribute to the evolution of the Private Office at a time of strategic change, offering strong potential for personal and professional growth. Key responsibilities Strategic Diary Management: Proactively manage the Chief Executive's diary by liaising with internal and external stakeholders, making high-quality scheduling decisions that reflect the CEO's strategic priorities and time constraints. Briefing and Meeting Preparation: Coordinate, collate and quality assure briefing packs and related documentation for all CEO engagements to ensure they are fully informed and prepared for every meeting and event. Travel and Itinerary Planning: Arrange travel, logistics, and itineraries for engagements, ensuring reliability, value for money, and minimal disruption to the CEO's schedule. Support to Private Office: Provide wider administrative and diary support across the Executive Office, including collaboration with the Chair's Office, contribution to Board operations, and ongoing improvement of systems and processes. Who are we looking for? Oursuccessful candidatewill demonstrate the following: Exceptional Organisational and Planning Skills: Proven ability to manage multiple priorities and live issues simultaneously, ensuring the right people, information, and preparation are in place for every engagement. Outstanding Communication and Stakeholder Management: Skilled in building strong relationships with senior internal and external stakeholders, acting as a professional and authoritative representative of the Chief Executive. Resilience and Flexibility Under Pressure: Demonstrates composure, agility, and decision making ability in high pressure environments, often reacting to shifting priorities with speed and confidence. Attention to Detail and Professionalism: Maintains meticulous standards of accuracy, quality, and discretion when handling sensitive information, documentation, and scheduling matters. Experience Supporting Senior Leaders: A track record of successfully supporting C suite or executive level leaders in fast paced and complex organisations, with the judgement to act on their behalf and protect their time effectively. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Understand the strategic drivers for your area of work. Align activities to contribute to wider organisational priorities. Remain alert to emerging issues and share experiences to develop knowledge of the team's business area. Understand how the strategies and activities of the team create value and meet the diverse needs of all stakeholders. (A, I) Delivering at Pace - Able to balance working at pace and manage a full workload with conflicting short and long term priorities. (A, I) Experience Criteria Experience of working in a Private Office or the office of the CEO (A, I) Technical Criteria Strong Microsoft Office knowledge, particularly using applications for effective communication in face to face and virtual environments with a keen eye for the quality (A, I, T) Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Test, further information will be supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of candidates demonstrating their experience of working in a Private Office or the office of the CEO. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency based answers provided- ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description. Use of AI in Job Applications Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. If you require any disability related adjustments at any point during the process, please contact as soon as possible. Shortlisting date: from 6th March 2026 Interview date: from 16th March 2026 If you need assistance applying for this role or have any other questions, please contact Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens Maintenance roles, particularly those required to work in laboratory settings Roles that involve visiting other establishments where vaccination is required Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued . click apply for full job details
Feb 24, 2026
Full time
Job Category Administration / Corporate Support Posting Date 02/19/2026, 12:07 PM Apply Before 03/01/2026, 11:55 PM Grade HEO(I) Locations London, United Kingdom Contract Type Permanent Shortlisting Date From 06th March 2026 Interview Date w/c 16 March 2026 Please note: Your application will autosave every few seconds so if you need to come back to your draft application, please enter your email and the verification code and you can start where you left off. Applications cannot be accessed or edited once submitted, if you require your answers for reference please keep a copy. We are currently looking for a Diary Officer to join our Governance/Private Office Function within the Enablement group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Private Office sits within the Enablement Group at the MHRA and plays a key role in supporting the Agency's senior leadership. It works closely with internal governance teams to enable the smooth operation of the Agency by supporting the Board, Executive Committee, and other expert and independent bodies. The team also contributes to corporate governance, risk management, and assurance, ensuring the Agency operates with transparency, efficiency, and effectiveness. The Private Office plays a central role in supporting the Chief Executive in leading the Agency. It manages high-level correspondence, prepares for meetings, coordinates briefings, and ensures clear and effective communication between the CEO and both internal and external stakeholders. By enabling timely, accurate, and strategically aligned information flow, the Private Office underpins effective leadership and decision-making at the highest level. As a small, high-performing team, the Private Office also ensures professional, high-quality engagement with key stakeholders including ministers, MPs, industry leaders, and the public. Operating at the heart of the Agency, it is a fast-paced and dynamic environment, responding to shifting priorities and working closely with senior colleagues across the organisation. What's the role? This is a pivotal, high-impact role at the very heart of the Agency, demanding an exceptional individual with outstanding diary management and executive support capabilities. The Diary Officer will be the trusted gatekeeper to the Chief Executive expertly navigating a packed and fast-moving schedule, coordinating competing priorities, and ensuring every minute of the CEO's time delivers maximum strategic value. We are looking for a consummate professional who thrives under pressure, excels at managing complexity, and brings sharp judgement, first-class organisational skills, and excellent attention to detail to one of the most visible roles in the organisation. This is an exciting opportunity to contribute to the evolution of the Private Office at a time of strategic change, offering strong potential for personal and professional growth. Key responsibilities Strategic Diary Management: Proactively manage the Chief Executive's diary by liaising with internal and external stakeholders, making high-quality scheduling decisions that reflect the CEO's strategic priorities and time constraints. Briefing and Meeting Preparation: Coordinate, collate and quality assure briefing packs and related documentation for all CEO engagements to ensure they are fully informed and prepared for every meeting and event. Travel and Itinerary Planning: Arrange travel, logistics, and itineraries for engagements, ensuring reliability, value for money, and minimal disruption to the CEO's schedule. Support to Private Office: Provide wider administrative and diary support across the Executive Office, including collaboration with the Chair's Office, contribution to Board operations, and ongoing improvement of systems and processes. Who are we looking for? Oursuccessful candidatewill demonstrate the following: Exceptional Organisational and Planning Skills: Proven ability to manage multiple priorities and live issues simultaneously, ensuring the right people, information, and preparation are in place for every engagement. Outstanding Communication and Stakeholder Management: Skilled in building strong relationships with senior internal and external stakeholders, acting as a professional and authoritative representative of the Chief Executive. Resilience and Flexibility Under Pressure: Demonstrates composure, agility, and decision making ability in high pressure environments, often reacting to shifting priorities with speed and confidence. Attention to Detail and Professionalism: Maintains meticulous standards of accuracy, quality, and discretion when handling sensitive information, documentation, and scheduling matters. Experience Supporting Senior Leaders: A track record of successfully supporting C suite or executive level leaders in fast paced and complex organisations, with the judgement to act on their behalf and protect their time effectively. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Understand the strategic drivers for your area of work. Align activities to contribute to wider organisational priorities. Remain alert to emerging issues and share experiences to develop knowledge of the team's business area. Understand how the strategies and activities of the team create value and meet the diverse needs of all stakeholders. (A, I) Delivering at Pace - Able to balance working at pace and manage a full workload with conflicting short and long term priorities. (A, I) Experience Criteria Experience of working in a Private Office or the office of the CEO (A, I) Technical Criteria Strong Microsoft Office knowledge, particularly using applications for effective communication in face to face and virtual environments with a keen eye for the quality (A, I, T) Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Test, further information will be supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of candidates demonstrating their experience of working in a Private Office or the office of the CEO. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency based answers provided- ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description. Use of AI in Job Applications Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. If you require any disability related adjustments at any point during the process, please contact as soon as possible. Shortlisting date: from 6th March 2026 Interview date: from 16th March 2026 If you need assistance applying for this role or have any other questions, please contact Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens Maintenance roles, particularly those required to work in laboratory settings Roles that involve visiting other establishments where vaccination is required Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued . click apply for full job details
Chief Executive Officer Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office Salary: circa £80,000 per annum Contract: Permanent, full-time Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset? About The Charity The charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models. Role priorities (first 12-18 months) Deliver a sustainable financial model and restore reserves. Redesign operations for the new scale. Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy). Rebuild business development capability and secure partnership income. Who you are Senior leader with experience of multi-site operations or similar scale. Strong partnership, commercialisation and Board reporting skills. Proven track record of strong financial management, contract negotiation and estate management. Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred. Desirable: Experience in community transport, social enterprise or productisation/licensing. Why this charity? Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes. Combine financial rigour with mission-aligned commercial innovation. Shape the organisation's stabilisation and long-term sustainability. For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first. Closing date for applications: 9am, Monday 23rd March 2026. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 24, 2026
Full time
Chief Executive Officer Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office Salary: circa £80,000 per annum Contract: Permanent, full-time Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset? About The Charity The charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models. Role priorities (first 12-18 months) Deliver a sustainable financial model and restore reserves. Redesign operations for the new scale. Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy). Rebuild business development capability and secure partnership income. Who you are Senior leader with experience of multi-site operations or similar scale. Strong partnership, commercialisation and Board reporting skills. Proven track record of strong financial management, contract negotiation and estate management. Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred. Desirable: Experience in community transport, social enterprise or productisation/licensing. Why this charity? Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes. Combine financial rigour with mission-aligned commercial innovation. Shape the organisation's stabilisation and long-term sustainability. For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first. Closing date for applications: 9am, Monday 23rd March 2026. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
M+C Saatchi is a global creative solutions company building Cultural Power for brands. We are looking for a fantastic interim marketing leader to sharpen, elevate and amplify M+C Saatchi's global voice, ensuring the market sees the full strength of our ideas, products and impact. This role combines strategic leadership with hands on delivery across major global moments over the next 6 months (with the possibility of extension). ABOUT THE ROLE You will help orchestrate how M+C Saatchi Group shows up to clients, industry and talent worldwide, turning Cultural Power from a philosophy into a visible, undeniable growth engine. What You'll Do Lead Global Marketing & External Narrative Working with the Global Chief Strategy and Innovation Officer you will own the Group's global marketing and communications agenda creating a consistent, powerful story across markets. Steward the global narrative for M+C Saatchi Ensure alignment across regions, practices and specialist businesses Elevate visibility of our strongest work, products and client outcomes Turn complexity into clarity for external audiences Drive Growth Storytelling & Product Amplification Work closely with regional growth leaders to ensure our best ideas travel. Identify high performing offers and proof points across the network Turn performance and innovation into compelling growth stories Create repeatable frameworks for showcasing impact Support priority new business opportunities Curate Cultural Power Thought Leadership Play a central role in positioning M+C Saatchi as a category defining voice in culture led growth. Shape and deliver global thought leadership Translate sophisticated thinking into credible, engaging narratives Ensure Cultural Power is consistently understood and differentiated Lead major launches and intellectual property moments Activate Channels & Campaigns Ensure our owned and earned platforms reflect the strength of the Group. Refresh and align websites, social channels and marketing materials Amplify regional products, announcements and successes globally Ensure consistent, high quality content flow across channels Lead SEO and AEO review to strengthen discoverability Own the Marketing Infrastructure for Scale You will take over day to day ownership of our marketing systems; Own and optimise global marketing infrastructure, including HubSpot Drive adoption, data quality and effectiveness Balance creativity with operational discipline Support the rollout of the Growth Accelerator platform What Success Looks Like Cultural Power global drumbeat clearly articulated Strong global presence at major industry moments Visible proof of innovation, performance and growth Strong alignment across regions and practices Marketing infrastructure positioned for long term success ABOUT YOU Experience & Attributes We're seeking a strong leader who combines big picture thinking with practical execution. What you bring (essential) Significant experience (typically 8+ years) in global marketing, communications or growth leadership roles A track record of delivering high impact campaigns or launches, thought leadership and major marketing moments Experience operating across multiple markets and complex organisations Confidence working directly with C suite executives and boards Experience working closely with new business teams to elevate pitch narratives and materials Strong understanding of culture as a commercial driver What you're good at Turning strategy into clear, compelling marketing narratives and stories Operating at pace and delivering to tight, high stakes deadlines Building alignment across senior stakeholders and global teams Exercising sharp judgement on brand reputation and external visibility Managing and influencing PR partners, agencies and cross functional contributors Bringing structure, clarity and momentum to evolving or complex environments Blending strategic thinking with hands on execution APPLICATIONS CLOSE: Sunday 01 March ABOUT M+C SAATCHI GROUP In a world saturated with content but starved of meaning, we believe culture moves first and commerce follows. We help organisations earn relevance, shape conversations and deliver measurable commercial impact. M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
Feb 24, 2026
Full time
M+C Saatchi is a global creative solutions company building Cultural Power for brands. We are looking for a fantastic interim marketing leader to sharpen, elevate and amplify M+C Saatchi's global voice, ensuring the market sees the full strength of our ideas, products and impact. This role combines strategic leadership with hands on delivery across major global moments over the next 6 months (with the possibility of extension). ABOUT THE ROLE You will help orchestrate how M+C Saatchi Group shows up to clients, industry and talent worldwide, turning Cultural Power from a philosophy into a visible, undeniable growth engine. What You'll Do Lead Global Marketing & External Narrative Working with the Global Chief Strategy and Innovation Officer you will own the Group's global marketing and communications agenda creating a consistent, powerful story across markets. Steward the global narrative for M+C Saatchi Ensure alignment across regions, practices and specialist businesses Elevate visibility of our strongest work, products and client outcomes Turn complexity into clarity for external audiences Drive Growth Storytelling & Product Amplification Work closely with regional growth leaders to ensure our best ideas travel. Identify high performing offers and proof points across the network Turn performance and innovation into compelling growth stories Create repeatable frameworks for showcasing impact Support priority new business opportunities Curate Cultural Power Thought Leadership Play a central role in positioning M+C Saatchi as a category defining voice in culture led growth. Shape and deliver global thought leadership Translate sophisticated thinking into credible, engaging narratives Ensure Cultural Power is consistently understood and differentiated Lead major launches and intellectual property moments Activate Channels & Campaigns Ensure our owned and earned platforms reflect the strength of the Group. Refresh and align websites, social channels and marketing materials Amplify regional products, announcements and successes globally Ensure consistent, high quality content flow across channels Lead SEO and AEO review to strengthen discoverability Own the Marketing Infrastructure for Scale You will take over day to day ownership of our marketing systems; Own and optimise global marketing infrastructure, including HubSpot Drive adoption, data quality and effectiveness Balance creativity with operational discipline Support the rollout of the Growth Accelerator platform What Success Looks Like Cultural Power global drumbeat clearly articulated Strong global presence at major industry moments Visible proof of innovation, performance and growth Strong alignment across regions and practices Marketing infrastructure positioned for long term success ABOUT YOU Experience & Attributes We're seeking a strong leader who combines big picture thinking with practical execution. What you bring (essential) Significant experience (typically 8+ years) in global marketing, communications or growth leadership roles A track record of delivering high impact campaigns or launches, thought leadership and major marketing moments Experience operating across multiple markets and complex organisations Confidence working directly with C suite executives and boards Experience working closely with new business teams to elevate pitch narratives and materials Strong understanding of culture as a commercial driver What you're good at Turning strategy into clear, compelling marketing narratives and stories Operating at pace and delivering to tight, high stakes deadlines Building alignment across senior stakeholders and global teams Exercising sharp judgement on brand reputation and external visibility Managing and influencing PR partners, agencies and cross functional contributors Bringing structure, clarity and momentum to evolving or complex environments Blending strategic thinking with hands on execution APPLICATIONS CLOSE: Sunday 01 March ABOUT M+C SAATCHI GROUP In a world saturated with content but starved of meaning, we believe culture moves first and commerce follows. We help organisations earn relevance, shape conversations and deliver measurable commercial impact. M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
About the team You'll join ZOE's Product team, which sets product direction across the company. You'll define problems, make trade-offs, and work closely with partners across Engineering, Design, Data Science, Nutrition Science, Marketing, Analytics, Legal, and Customer Service. Reporting directly to the Chief Product Officer, you'll work with Product leadership to build and scale products across our ecosystem designed to improve the health of millions. As part of the centralised Product team, you'll help drive a consistent experience across ZOE and ship products grounded in science and real user impact. About the role & impact As the Product Manager for our E-Commerce Product Team, you will own both the customer-facing purchasing and membership journeys and the technical foundation that powers how people discover, evaluate, purchase, and engage with ZOE's product range. This role spans our entire product ecosystem-from Daily30+ to the App and Gut Health Test and future product launches. You are the gateway into ZOE. The choices you make determine how easily people can access our science and begin improving their health. You'll work closely with Engineering, Design, Data, Science, and Marketing partners to create scalable, reliable experiences designed for rapid experimentation across multiple products and markets. You'll define product capabilities across acquisition, retention, and monetisation-balancing speed, quality, and long-term scalability. You'll work on: Purchasing journeys: How we scale our purchasing experience in a multi-product world to drive sales (e.g. checkout, pricing, upsells, shared cart) Member portal and retention: How members manage their subscriptions and make our product range work for them (e.g account creation, cancellation flows, referral schemes, plan upgrades) Gut Health Test experience: How members learn about their microbiome to drive engagement with the app and repeat purchases (e.g. testing, results, retests) New product and market launches: Building the e-commerce ecosystem to support future growth And more! ️ This is a remote role. However, applicants must be open to traveling to London on a monthly basis. We value face-to-face time for our centralised Product team to ensure we stay aligned and move fast. Our cutting-edge stack - A taste of what you'll use! Payment processing: Stripe CMS: Dato Data: Hex, Mixpanel Experimentation: Optimizely What you will do Lead the strategy across purchasing, subscription management, and retention journeys-ensuring a seamless experience across our product range Turn complex biological testing concepts into frictionless, high-converting experiences that drive both acquisition and long-term engagement Understand both customer-facing journeys (and what it takes to boost their performance) as well as the technical capabilities needed to bring these journeys to life Balance immediate revenue goals with long-term retention and lifetime value across multiple products Use qualitative and quantitative data (e.g. Mixpanel, Hex) to understand pain points in your product area and develop solutions targeting these Lead by example in discovery, documentation (PRDs), and data-led decision-making Serve as a strategic partner to Engineering, Marketing, and Commercial-ensuring the e-commerce roadmap is aligned with broader company initiatives Who you are 5+ years in Product Management, ideally within E-commerce or Growth You don't wait for a roadmap; you build it. You thrive in fast-paced environments where you need to manage multiple high-stakes stakeholders simultaneously You're a system thinker who can develop an e-commerce ecosystem to support future product and market launches, operating across both customer-facing journeys and technical capabilities You're exceptional at bringing cross-functional partners together-from Marketing to Legal, Customer Service, Ops, Finance, Analytics, and Science You value variety over depth-this is a wide domain with lots of opportunities You're a driving force behind decisions, whether defining the roadmap, landing project scope, or pushing for a launch You excel at prioritisation with lots of different inputs and opinions You understand high level technical constraints and limitation and value efforts to create space that helps the team build things in a sustainable way. Our Hiring Process We value your time and aim for a transparent, efficient experience. Our process is designed to evaluate your strategic thinking, technical commerce expertise, and alignment with our mission to improve global health. Talent Acquisition Screen (30 min). We'll dive into your background, your career motivations, and your initial "why" for joining ZOE. Hiring Manager Deep Dive (30 min). This is a high-level technical and strategic conversation covering your experience scaling e-commerce platforms and your approach to product ownership. The Remote Loop. We don't do back-to-back marathon interviews. Instead, we schedule these three sessions over a window of 10 working days to give you space to be at your best. Case Study & Deep Dive (60 min): You will receive a brief e-commerce challenge (intended to take 4 hours) focusing on a ZOE-specific product problem. You'll present your strategy followed by a technical and UX deep dive with a panel of interviewers. Cross-Functional Partnership (45 min): You'll meet your future partners. We'll explore how you translate complex biological data into a commercial narrative and how you manage high-stakes stakeholder trade-offs. Leadership & Values (45 min): A final session with our CPO and CEO. This is about "Founder Mentality", discussing long-term vision, ethical health-tech dilemmas, and your track record of mentoring and elevating those around you. Ready to thrive? We want to hear from you The experience, skills, and attributes we've outlined are what we believe will help someone truly thrive in this role. However, we understand that talent comes in many forms. If you are genuinely excited about ZOE's mission and this opportunity, please don't hesitate to apply-even if you don't meet every single requirement listed. We fundamentally value potential and commitment above all else. We are dedicated to fostering growth and providing opportunities for you to learn and develop alongside us.
Feb 24, 2026
Full time
About the team You'll join ZOE's Product team, which sets product direction across the company. You'll define problems, make trade-offs, and work closely with partners across Engineering, Design, Data Science, Nutrition Science, Marketing, Analytics, Legal, and Customer Service. Reporting directly to the Chief Product Officer, you'll work with Product leadership to build and scale products across our ecosystem designed to improve the health of millions. As part of the centralised Product team, you'll help drive a consistent experience across ZOE and ship products grounded in science and real user impact. About the role & impact As the Product Manager for our E-Commerce Product Team, you will own both the customer-facing purchasing and membership journeys and the technical foundation that powers how people discover, evaluate, purchase, and engage with ZOE's product range. This role spans our entire product ecosystem-from Daily30+ to the App and Gut Health Test and future product launches. You are the gateway into ZOE. The choices you make determine how easily people can access our science and begin improving their health. You'll work closely with Engineering, Design, Data, Science, and Marketing partners to create scalable, reliable experiences designed for rapid experimentation across multiple products and markets. You'll define product capabilities across acquisition, retention, and monetisation-balancing speed, quality, and long-term scalability. You'll work on: Purchasing journeys: How we scale our purchasing experience in a multi-product world to drive sales (e.g. checkout, pricing, upsells, shared cart) Member portal and retention: How members manage their subscriptions and make our product range work for them (e.g account creation, cancellation flows, referral schemes, plan upgrades) Gut Health Test experience: How members learn about their microbiome to drive engagement with the app and repeat purchases (e.g. testing, results, retests) New product and market launches: Building the e-commerce ecosystem to support future growth And more! ️ This is a remote role. However, applicants must be open to traveling to London on a monthly basis. We value face-to-face time for our centralised Product team to ensure we stay aligned and move fast. Our cutting-edge stack - A taste of what you'll use! Payment processing: Stripe CMS: Dato Data: Hex, Mixpanel Experimentation: Optimizely What you will do Lead the strategy across purchasing, subscription management, and retention journeys-ensuring a seamless experience across our product range Turn complex biological testing concepts into frictionless, high-converting experiences that drive both acquisition and long-term engagement Understand both customer-facing journeys (and what it takes to boost their performance) as well as the technical capabilities needed to bring these journeys to life Balance immediate revenue goals with long-term retention and lifetime value across multiple products Use qualitative and quantitative data (e.g. Mixpanel, Hex) to understand pain points in your product area and develop solutions targeting these Lead by example in discovery, documentation (PRDs), and data-led decision-making Serve as a strategic partner to Engineering, Marketing, and Commercial-ensuring the e-commerce roadmap is aligned with broader company initiatives Who you are 5+ years in Product Management, ideally within E-commerce or Growth You don't wait for a roadmap; you build it. You thrive in fast-paced environments where you need to manage multiple high-stakes stakeholders simultaneously You're a system thinker who can develop an e-commerce ecosystem to support future product and market launches, operating across both customer-facing journeys and technical capabilities You're exceptional at bringing cross-functional partners together-from Marketing to Legal, Customer Service, Ops, Finance, Analytics, and Science You value variety over depth-this is a wide domain with lots of opportunities You're a driving force behind decisions, whether defining the roadmap, landing project scope, or pushing for a launch You excel at prioritisation with lots of different inputs and opinions You understand high level technical constraints and limitation and value efforts to create space that helps the team build things in a sustainable way. Our Hiring Process We value your time and aim for a transparent, efficient experience. Our process is designed to evaluate your strategic thinking, technical commerce expertise, and alignment with our mission to improve global health. Talent Acquisition Screen (30 min). We'll dive into your background, your career motivations, and your initial "why" for joining ZOE. Hiring Manager Deep Dive (30 min). This is a high-level technical and strategic conversation covering your experience scaling e-commerce platforms and your approach to product ownership. The Remote Loop. We don't do back-to-back marathon interviews. Instead, we schedule these three sessions over a window of 10 working days to give you space to be at your best. Case Study & Deep Dive (60 min): You will receive a brief e-commerce challenge (intended to take 4 hours) focusing on a ZOE-specific product problem. You'll present your strategy followed by a technical and UX deep dive with a panel of interviewers. Cross-Functional Partnership (45 min): You'll meet your future partners. We'll explore how you translate complex biological data into a commercial narrative and how you manage high-stakes stakeholder trade-offs. Leadership & Values (45 min): A final session with our CPO and CEO. This is about "Founder Mentality", discussing long-term vision, ethical health-tech dilemmas, and your track record of mentoring and elevating those around you. Ready to thrive? We want to hear from you The experience, skills, and attributes we've outlined are what we believe will help someone truly thrive in this role. However, we understand that talent comes in many forms. If you are genuinely excited about ZOE's mission and this opportunity, please don't hesitate to apply-even if you don't meet every single requirement listed. We fundamentally value potential and commitment above all else. We are dedicated to fostering growth and providing opportunities for you to learn and develop alongside us.
Chief Executive Officer - ECT Charity Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office Salary: circa £80,000 per annum Contract: Permanent, full-time Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset? About ECT Charity ECT Charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models. Role priorities (first months) • Deliver a sustainable financial model and restore reserves. • Redesign operations for the new scale. • Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy). • Rebuild business development capability and secure partnership income. Who you are • Senior leader with experience of multi-site operations or similar scale. • Strong partnership, commercialisation and Board reporting skills. • Proven track record of strong financial management, contract negotiation and estate management. • Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred. • Desirable: Experience in community transport, social enterprise or productisation/licensing. Why ECT? • Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes. • Combine financial rigour with mission-aligned commercial innovation. • Shape ECT s stabilisation and long-term sustainability. For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first. Closing date for applications: 9am, Monday 23rd March 2026. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 24, 2026
Full time
Chief Executive Officer - ECT Charity Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office Salary: circa £80,000 per annum Contract: Permanent, full-time Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset? About ECT Charity ECT Charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models. Role priorities (first months) • Deliver a sustainable financial model and restore reserves. • Redesign operations for the new scale. • Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy). • Rebuild business development capability and secure partnership income. Who you are • Senior leader with experience of multi-site operations or similar scale. • Strong partnership, commercialisation and Board reporting skills. • Proven track record of strong financial management, contract negotiation and estate management. • Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred. • Desirable: Experience in community transport, social enterprise or productisation/licensing. Why ECT? • Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes. • Combine financial rigour with mission-aligned commercial innovation. • Shape ECT s stabilisation and long-term sustainability. For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first. Closing date for applications: 9am, Monday 23rd March 2026. As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
Feb 24, 2026
Full time
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
Reporting to Jo McGlynn, Portfolio Delivery Manager Team Delivery Location This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range £85,000 - £95,000 per annum Role Type Full-time, Permanent Start date As soon as possible Delivery Manager Role As we continue our mission to be the market-leading underwriting software platform for agile insurers, we're excited to expand our UK team with the addition of a Delivery Manager. In this role, you'll be responsible for managing the successful delivery of our SaaS underwriting workbench to customers across the UK. From project kick-off through to go-live and handover, you'll coordinate cross-functional teams, track milestones, and ensure projects are delivered on time, on budget, and to a high standard. You'll work closely with our clients and internal stakeholders - including product, engineering, and customer success - to ensure alignment, manage expectations, and keep delivery on track. This role is ideal for someone who thrives in fast-paced, dynamic environments and enjoys solving complex delivery challenges. If you're an experienced Delivery Manager or Project Manager with a background in SaaS, consulting, or enterprise software delivery - and you're excited about making an impact in a growing insurtech business - we'd love to hear from you. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers - combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer - one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. In 2023, we launched Smart Submission, a stand alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Delivery Manager Client Relationship Management: Build and maintain strong working relationships with client stakeholders, ensuring alignment on delivery goals, timelines, and expectations. Project Delivery: Lead the planning, execution, and delivery of customer implementation projects - from initial scoping through to go live and handover. Cross Functional Coordination: Work closely with engineering, QA, product, and customer success teams to keep delivery on track and ensure smooth collaboration across teams. Issue & Risk Management: Proactively identify delivery risks, blockers, or scope changes, and work with relevant stakeholders to develop effective solutions. Delivery Tracking: Maintain clear project plans, track progress against key milestones, and ensure visibility of status to internal and external stakeholders. Quality Assurance: Ensure that all project deliverables meet agreed quality standards and customer expectations. Stakeholder Reporting: Provide regular updates on progress, risks, and key metrics to internal leadership and client stakeholders. Continuous Improvement: Contribute to improving our delivery processes by feeding in lessons learned, customer feedback, and industry best practices. Commercial Awareness: Keep delivery efforts aligned with commercial goals, managing timelines, scope, and budget awareness throughout the project lifecycle. Collaboration with Delivery Partners: Where applicable, coordinate with third party implementation partners to align efforts and ensure successful outcomes. The Skills and Experience Needed for the Delivery Manager Role Proven experience managing end to end delivery of complex SaaS implementation or software projects, with strong experience in the insurance or Insurtech industry. Strong project management skills with the ability to plan, organise, and track multiple workstreams simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with senior client stakeholders and internal teams. Demonstrated problem solving ability to proactively identify risks, blockers, and scope changes - and implement effective mitigation strategies. Comfortable working in fast paced, dynamic environments with shifting priorities and ambiguity. Experience working closely with cross functional teams including engineering, product, QA, and customer success. Solid understanding of software delivery methodologies such as Agile, Scrum, or Kanban. Strong organisational skills and attention to detail, with a focus on delivering high quality outcomes on time and on budget. Ability to manage budgets, timelines, and resource allocation effectively. Collaborative mindset with experience coordinating third party vendors or delivery partners. Proficiency with project management and collaboration tools such as Jira, Confluence, Microsoft Teams, or similar. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Delivery Manager Interview Process Our recruitment process for the Delivery Manager role consists of at least three stages: Introductory Call with our in house recruiter, Liam (30 minutes) - This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Interview with Jo McGlynn, Portfolio Delivery Manager (45 minutes) Interview with Natasha Bond, Chief Customer Officer (30 minutes) 30 minute call with a Send Founder At Send, we're focused on strengthening our culture - not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application - we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . Job Application Create a Job Alert - Interested in building your career at Send? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf
Feb 24, 2026
Full time
Reporting to Jo McGlynn, Portfolio Delivery Manager Team Delivery Location This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range £85,000 - £95,000 per annum Role Type Full-time, Permanent Start date As soon as possible Delivery Manager Role As we continue our mission to be the market-leading underwriting software platform for agile insurers, we're excited to expand our UK team with the addition of a Delivery Manager. In this role, you'll be responsible for managing the successful delivery of our SaaS underwriting workbench to customers across the UK. From project kick-off through to go-live and handover, you'll coordinate cross-functional teams, track milestones, and ensure projects are delivered on time, on budget, and to a high standard. You'll work closely with our clients and internal stakeholders - including product, engineering, and customer success - to ensure alignment, manage expectations, and keep delivery on track. This role is ideal for someone who thrives in fast-paced, dynamic environments and enjoys solving complex delivery challenges. If you're an experienced Delivery Manager or Project Manager with a background in SaaS, consulting, or enterprise software delivery - and you're excited about making an impact in a growing insurtech business - we'd love to hear from you. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers - combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer - one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. In 2023, we launched Smart Submission, a stand alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Delivery Manager Client Relationship Management: Build and maintain strong working relationships with client stakeholders, ensuring alignment on delivery goals, timelines, and expectations. Project Delivery: Lead the planning, execution, and delivery of customer implementation projects - from initial scoping through to go live and handover. Cross Functional Coordination: Work closely with engineering, QA, product, and customer success teams to keep delivery on track and ensure smooth collaboration across teams. Issue & Risk Management: Proactively identify delivery risks, blockers, or scope changes, and work with relevant stakeholders to develop effective solutions. Delivery Tracking: Maintain clear project plans, track progress against key milestones, and ensure visibility of status to internal and external stakeholders. Quality Assurance: Ensure that all project deliverables meet agreed quality standards and customer expectations. Stakeholder Reporting: Provide regular updates on progress, risks, and key metrics to internal leadership and client stakeholders. Continuous Improvement: Contribute to improving our delivery processes by feeding in lessons learned, customer feedback, and industry best practices. Commercial Awareness: Keep delivery efforts aligned with commercial goals, managing timelines, scope, and budget awareness throughout the project lifecycle. Collaboration with Delivery Partners: Where applicable, coordinate with third party implementation partners to align efforts and ensure successful outcomes. The Skills and Experience Needed for the Delivery Manager Role Proven experience managing end to end delivery of complex SaaS implementation or software projects, with strong experience in the insurance or Insurtech industry. Strong project management skills with the ability to plan, organise, and track multiple workstreams simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with senior client stakeholders and internal teams. Demonstrated problem solving ability to proactively identify risks, blockers, and scope changes - and implement effective mitigation strategies. Comfortable working in fast paced, dynamic environments with shifting priorities and ambiguity. Experience working closely with cross functional teams including engineering, product, QA, and customer success. Solid understanding of software delivery methodologies such as Agile, Scrum, or Kanban. Strong organisational skills and attention to detail, with a focus on delivering high quality outcomes on time and on budget. Ability to manage budgets, timelines, and resource allocation effectively. Collaborative mindset with experience coordinating third party vendors or delivery partners. Proficiency with project management and collaboration tools such as Jira, Confluence, Microsoft Teams, or similar. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Delivery Manager Interview Process Our recruitment process for the Delivery Manager role consists of at least three stages: Introductory Call with our in house recruiter, Liam (30 minutes) - This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Interview with Jo McGlynn, Portfolio Delivery Manager (45 minutes) Interview with Natasha Bond, Chief Customer Officer (30 minutes) 30 minute call with a Send Founder At Send, we're focused on strengthening our culture - not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application - we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . Job Application Create a Job Alert - Interested in building your career at Send? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf
SALARY: £94,931-£117,800 Per annum HOURS: Full Time or Part Time (Minimum 0.8 FTE) CONTRACT TYPE: 20 months LOCATION: Swindon with travel to other locations Closing Date: 15th March 23:55 Shortlisting: W/C 6th April Interviews W/C 20TH April To view the full job description, please click 'Apply' to visit our careers site. ABOUT UKRI UK Research and Innovation (UKRI) is the UK's largest public funder of research and innovation. We invest more than £8 billion annually to advance our understanding of society and the world around us and deliver benefits for society, the economy and the environment. Our organisation comprises nine councils - the UK's innovation agency, Innovate UK, the seven disciplinary Research Councils and Research England. As a UK-wide organisation we work across the four UK nations and with the devolved funding bodies and governments to develop and support different priorities that span research and innovation around the UK. Through our Councils and the critical national capabilities provided by our centres and institutes, we deliver, support and champion the creativity and vibrancy of research and innovation in the UK, for the benefit of society. UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT). About BBSRC BBSRC is the major funder of world-leading bioscience in the UK. Through our investments, we build and support a vibrant, dynamic and inclusive research and innovation community which delivers ground-breaking discoveries, innovative technologies and develops bio-based solutions that contribute to tackling global challenges, such as sustainable food production, climate change, and healthy ageing. As part of UKRI, we not only play a pivotal role in fostering connections that enable the UK's world-class research and innovation system to flourish - we also have a responsibility to enable the creation of a research and employee culture that is diverse, resilient, and engaged. At BBSRC, we firmly believe that by promoting an inclusive and equitable culture across bioscience research and innovation, our community and our discipline will thrive. BBSRC proudly forges interdisciplinary collaborations, including internationally, where excellent bioscience and equitable partnerships have a fundamental role. We pioneer approaches that enhance the equality, diversity, and inclusion of talent by investing in people, programmes, infrastructure, technologies, and collaborations on a global scale. BBSRC's vision is to advance the frontiers of biology and drive towards a healthy, prosperous and sustainable future. We support curiosity-driven ideas and provide early investment in ground-breaking transformative technologies and the sharing of data. Through our funding, stewardship and provision of national capabilities, including the institutes that receive our strategic support, we progress our knowledge and understanding of the complex processes that underpin life, and we continue to seek exciting ideas with the potential to transform and advance bioscience. We unleash innovation, capitalising on the unprecedented opportunities for biology to transform our lives by working with and supporting the creation of new businesses, advancing enterprise, and forging vibrant ecosystems across the UK. We enable researchers, innovators, entrepreneurs, and businesses to translate their fundamental understanding of biological systems into tangible societal and economic benefits with global impact. Purpose of the role The Chief Operating Officer for BBSRC is a significant role within our Executive Leadership Team, aligned to the UKRI strategy. enabling BBSRC to continue its influential roles in research and innovation within UKRI and beyond. The Chief Operating Officer will command the confidence of the BBSRC Executive Chair and Council, as well as other members of the BBSRC Executive and UKRI senior leaders. They will need to be able to work proactively at the interface between professional, academic and government communities, and between staff at all levels in the organisation. As an effective communicator and empathic listener, they will operate effectively across organisational boundaries. As a creative thinker and influential collaborator, they will combine drive and political acumen with the highest standards of behaviour. They will have an in-depth knowledge and proven track record of how to deliver and sustain complex, strategic change at both an organisational and system level in the public and / or private sectors. They will have the ability to strategically lead, sponsor and productively work in partnership to deliver major projects that can secure return on investment. The Chief Operating Officer has direct line management responsibility for several corporate functions across BBSRC. This includes, Governance and Risk Management, Business Planning, Performance Evaluation, Business Improvement and Funding Delivery, . In addition, they will lead partnering relationships with UKRI corporate functions that include Finance; Human Resources; Governance, Assurance, Risk and Information; Digital, Data and Technology; Security; Project Delivery & Improvement; Health and Safety, Estates and Procurement. Key Responsibilities Leadership Act to support the Executive Chair, and fellow members of the Executive Leadership Team, to ensure the smooth running of BBSRC As a member of the broader BBSRC leadership team, role model and champion organisational values and behaviours and equality, diversity and inclusion principles Working with the Executive Chair and across BBSRC to lead and support organisational transformation and its alignment with UKRI transformation Working with fellow COOs across other parts of UKRI to ensure consistency in working practices and to ensure the smooth running of UKRI as a whole. Working with the Heads of Function to support the design, transformation and effective delivery of Council services within budget and ensuring efficiency and value for money Inspiring, empowering and developing the BBSRC team BBSRC strategically funded Institutes In relation to BBSRC strategically funded institutes (overall an annual BBSRC investment in the region of £135M), lead on matters covering estates, major projects governance, campus developments and other institute-related activities. Working across BBSRC with members of the Executive Leadership Team, subject matter experts and BBSRC observers as required Planning and Programme support Act as the key point of contact for BBSRC input to UKRI Corporate Services plans; ensuring that BBSRC requirements are appropriately reflected and that BBSRC can deliver agreed outcomes Working collaboratively to identify and deliver simplification and harmonisation Oversight of operational planning and programme support and manage risk within BBSRC - ensuring sufficient support is provided to key areas of activity Supporting the effective organisation design and delivery capability Acting as the change agent in BBSRC for Corporate Services in support of the UKRI transformation plan Finance and Commercial Work closely, via 'dotted line' engagement approach, with the UKRI Corporate Services Finance Business Partner to ensure BBSRC and UKRI have the necessary financial controls, planning, monitoring and reporting (reflecting Managing Public Money) to enable BBSRC to deliver its strategy Oversee significant procurements in conjunction with the UKRI Corporate Services Procurement Business Partner Act as the key point of contact for the NERC/BBSRC joint estates team, hosted by NERC, including on Health, Safety and Biosafety Act as the key contact for major BBSRC capital programmes Human Resources Lead on l employee policies for BBSRC including pay and reward. Working closely with the UKRI Corporate Services and HR Business Partners to ensure BBSRC has the right people, in the right place, doing the right things, developing their skills and maximising their productivity in alignment within Council and UKRI strategy. Leading on staff and Trade Union relations where required Governance, Assurance, Risk, Information (GARI) and Legal Work closely, via 'dotted line' engagement approach, with UKRI Corporate Services GARI Business Partner to provide the BBSRC Executive Chair and Council with appropriate governance structures and assurance as to the integrity of activities, that risks are identified and mitigated (as far as reasonable), that information is accurate and secure (reflecting GDPR), with specific reference to the UKRI assets managed by BBSRC including at BBSRC strategically-funded institutes. Accountable for ensuring reporting is carried out. Manage BBSRC's need for legal advice, working with UKRI Head of Legal Act as the key point of contact for GIAA Managing corporate compliance and statutory liability Information Technology, Facilities, Administration Manage the provision of business IT to BBSRC, working with internal and external suppliers Ensure that office space is of appropriate quality and used flexibly and effectively Ensure that employees have the tools to do the job Safety, Health and Environment Working closely with the UKRI Corporate Services and Business Partners to provide a safe and healthy working environment for all staff, workers and visitors to BBSRC. . click apply for full job details
Feb 24, 2026
Full time
SALARY: £94,931-£117,800 Per annum HOURS: Full Time or Part Time (Minimum 0.8 FTE) CONTRACT TYPE: 20 months LOCATION: Swindon with travel to other locations Closing Date: 15th March 23:55 Shortlisting: W/C 6th April Interviews W/C 20TH April To view the full job description, please click 'Apply' to visit our careers site. ABOUT UKRI UK Research and Innovation (UKRI) is the UK's largest public funder of research and innovation. We invest more than £8 billion annually to advance our understanding of society and the world around us and deliver benefits for society, the economy and the environment. Our organisation comprises nine councils - the UK's innovation agency, Innovate UK, the seven disciplinary Research Councils and Research England. As a UK-wide organisation we work across the four UK nations and with the devolved funding bodies and governments to develop and support different priorities that span research and innovation around the UK. Through our Councils and the critical national capabilities provided by our centres and institutes, we deliver, support and champion the creativity and vibrancy of research and innovation in the UK, for the benefit of society. UKRI is a non-departmental public body sponsored by the Department for Science, Innovation and Technology (DSIT). About BBSRC BBSRC is the major funder of world-leading bioscience in the UK. Through our investments, we build and support a vibrant, dynamic and inclusive research and innovation community which delivers ground-breaking discoveries, innovative technologies and develops bio-based solutions that contribute to tackling global challenges, such as sustainable food production, climate change, and healthy ageing. As part of UKRI, we not only play a pivotal role in fostering connections that enable the UK's world-class research and innovation system to flourish - we also have a responsibility to enable the creation of a research and employee culture that is diverse, resilient, and engaged. At BBSRC, we firmly believe that by promoting an inclusive and equitable culture across bioscience research and innovation, our community and our discipline will thrive. BBSRC proudly forges interdisciplinary collaborations, including internationally, where excellent bioscience and equitable partnerships have a fundamental role. We pioneer approaches that enhance the equality, diversity, and inclusion of talent by investing in people, programmes, infrastructure, technologies, and collaborations on a global scale. BBSRC's vision is to advance the frontiers of biology and drive towards a healthy, prosperous and sustainable future. We support curiosity-driven ideas and provide early investment in ground-breaking transformative technologies and the sharing of data. Through our funding, stewardship and provision of national capabilities, including the institutes that receive our strategic support, we progress our knowledge and understanding of the complex processes that underpin life, and we continue to seek exciting ideas with the potential to transform and advance bioscience. We unleash innovation, capitalising on the unprecedented opportunities for biology to transform our lives by working with and supporting the creation of new businesses, advancing enterprise, and forging vibrant ecosystems across the UK. We enable researchers, innovators, entrepreneurs, and businesses to translate their fundamental understanding of biological systems into tangible societal and economic benefits with global impact. Purpose of the role The Chief Operating Officer for BBSRC is a significant role within our Executive Leadership Team, aligned to the UKRI strategy. enabling BBSRC to continue its influential roles in research and innovation within UKRI and beyond. The Chief Operating Officer will command the confidence of the BBSRC Executive Chair and Council, as well as other members of the BBSRC Executive and UKRI senior leaders. They will need to be able to work proactively at the interface between professional, academic and government communities, and between staff at all levels in the organisation. As an effective communicator and empathic listener, they will operate effectively across organisational boundaries. As a creative thinker and influential collaborator, they will combine drive and political acumen with the highest standards of behaviour. They will have an in-depth knowledge and proven track record of how to deliver and sustain complex, strategic change at both an organisational and system level in the public and / or private sectors. They will have the ability to strategically lead, sponsor and productively work in partnership to deliver major projects that can secure return on investment. The Chief Operating Officer has direct line management responsibility for several corporate functions across BBSRC. This includes, Governance and Risk Management, Business Planning, Performance Evaluation, Business Improvement and Funding Delivery, . In addition, they will lead partnering relationships with UKRI corporate functions that include Finance; Human Resources; Governance, Assurance, Risk and Information; Digital, Data and Technology; Security; Project Delivery & Improvement; Health and Safety, Estates and Procurement. Key Responsibilities Leadership Act to support the Executive Chair, and fellow members of the Executive Leadership Team, to ensure the smooth running of BBSRC As a member of the broader BBSRC leadership team, role model and champion organisational values and behaviours and equality, diversity and inclusion principles Working with the Executive Chair and across BBSRC to lead and support organisational transformation and its alignment with UKRI transformation Working with fellow COOs across other parts of UKRI to ensure consistency in working practices and to ensure the smooth running of UKRI as a whole. Working with the Heads of Function to support the design, transformation and effective delivery of Council services within budget and ensuring efficiency and value for money Inspiring, empowering and developing the BBSRC team BBSRC strategically funded Institutes In relation to BBSRC strategically funded institutes (overall an annual BBSRC investment in the region of £135M), lead on matters covering estates, major projects governance, campus developments and other institute-related activities. Working across BBSRC with members of the Executive Leadership Team, subject matter experts and BBSRC observers as required Planning and Programme support Act as the key point of contact for BBSRC input to UKRI Corporate Services plans; ensuring that BBSRC requirements are appropriately reflected and that BBSRC can deliver agreed outcomes Working collaboratively to identify and deliver simplification and harmonisation Oversight of operational planning and programme support and manage risk within BBSRC - ensuring sufficient support is provided to key areas of activity Supporting the effective organisation design and delivery capability Acting as the change agent in BBSRC for Corporate Services in support of the UKRI transformation plan Finance and Commercial Work closely, via 'dotted line' engagement approach, with the UKRI Corporate Services Finance Business Partner to ensure BBSRC and UKRI have the necessary financial controls, planning, monitoring and reporting (reflecting Managing Public Money) to enable BBSRC to deliver its strategy Oversee significant procurements in conjunction with the UKRI Corporate Services Procurement Business Partner Act as the key point of contact for the NERC/BBSRC joint estates team, hosted by NERC, including on Health, Safety and Biosafety Act as the key contact for major BBSRC capital programmes Human Resources Lead on l employee policies for BBSRC including pay and reward. Working closely with the UKRI Corporate Services and HR Business Partners to ensure BBSRC has the right people, in the right place, doing the right things, developing their skills and maximising their productivity in alignment within Council and UKRI strategy. Leading on staff and Trade Union relations where required Governance, Assurance, Risk, Information (GARI) and Legal Work closely, via 'dotted line' engagement approach, with UKRI Corporate Services GARI Business Partner to provide the BBSRC Executive Chair and Council with appropriate governance structures and assurance as to the integrity of activities, that risks are identified and mitigated (as far as reasonable), that information is accurate and secure (reflecting GDPR), with specific reference to the UKRI assets managed by BBSRC including at BBSRC strategically-funded institutes. Accountable for ensuring reporting is carried out. Manage BBSRC's need for legal advice, working with UKRI Head of Legal Act as the key point of contact for GIAA Managing corporate compliance and statutory liability Information Technology, Facilities, Administration Manage the provision of business IT to BBSRC, working with internal and external suppliers Ensure that office space is of appropriate quality and used flexibly and effectively Ensure that employees have the tools to do the job Safety, Health and Environment Working closely with the UKRI Corporate Services and Business Partners to provide a safe and healthy working environment for all staff, workers and visitors to BBSRC. . click apply for full job details
Diary Officer - Private Office Function, Enablement Group Location: 10 South Colonnade Canary Wharf, London E14 4PU. This role is only available to work in the UK. Employment type: Full time, permanent. We are the Medicines and Healthcare products Regulatory Agency (MHRA). The Private Office supports the Agency's senior leadership and facilitates high level governance, risk management and decision making. Role overview This pivotal role provides executive support to the Chief Executive, managing diary, briefing and travel logistics to ensure strategic priorities are met. Key responsibilities Strategically manage the CEO's diary, liaising with internal and external stakeholders. Coordinate, collate and quality assure briefing packs for all CEO engagements. Arrange travel logistics and itineraries for the Chief Executive. Provide wider administrative support across the Executive Office, including the Chair's Office and Board operations. Who we are looking for Exceptional organisational and planning skills, managing competing priorities. Outstanding communication and stakeholder management, representing the CEO professionally. Resilience and flexibility under pressure, able to adapt quickly to changing priorities. Attention to detail and high standards of accuracy, confidentiality and professionalism. Experience supporting senior leaders at C suite or executive level in fast paced, complex organisations. Assessment & selection Assessment will include: application, technical test, interview and presentation. We use Civil Service Success Profiles and will consider the following criteria: Behaviour - Seeing the Big Picture; Delivering at Pace. Experience - Private Office or CEO Office experience. Technical - Strong Microsoft Office knowledge. Strengths - Challenger, Efficient. Required experience: Supporting senior leaders; proficiency in Microsoft Office; experience in a private office or CEO office. Applicants will undergo disclosure and security checks, including basic personnel security standard checks and the Internal Fraud Database (IFD) screen. Application process Online application - fill in all information (CV blind). Test - further information supplied during the process. Interview - questions covering behaviour, experience, technical and strengths profiles. Shortlisting begins 29th December 2025; interview from 12th January 2026. Contact email or phone for assistance or adjustments. Equal opportunities The MHRA is an equal opportunities employer and welcomes applications from all qualified UK citizens and residents.
Feb 23, 2026
Full time
Diary Officer - Private Office Function, Enablement Group Location: 10 South Colonnade Canary Wharf, London E14 4PU. This role is only available to work in the UK. Employment type: Full time, permanent. We are the Medicines and Healthcare products Regulatory Agency (MHRA). The Private Office supports the Agency's senior leadership and facilitates high level governance, risk management and decision making. Role overview This pivotal role provides executive support to the Chief Executive, managing diary, briefing and travel logistics to ensure strategic priorities are met. Key responsibilities Strategically manage the CEO's diary, liaising with internal and external stakeholders. Coordinate, collate and quality assure briefing packs for all CEO engagements. Arrange travel logistics and itineraries for the Chief Executive. Provide wider administrative support across the Executive Office, including the Chair's Office and Board operations. Who we are looking for Exceptional organisational and planning skills, managing competing priorities. Outstanding communication and stakeholder management, representing the CEO professionally. Resilience and flexibility under pressure, able to adapt quickly to changing priorities. Attention to detail and high standards of accuracy, confidentiality and professionalism. Experience supporting senior leaders at C suite or executive level in fast paced, complex organisations. Assessment & selection Assessment will include: application, technical test, interview and presentation. We use Civil Service Success Profiles and will consider the following criteria: Behaviour - Seeing the Big Picture; Delivering at Pace. Experience - Private Office or CEO Office experience. Technical - Strong Microsoft Office knowledge. Strengths - Challenger, Efficient. Required experience: Supporting senior leaders; proficiency in Microsoft Office; experience in a private office or CEO office. Applicants will undergo disclosure and security checks, including basic personnel security standard checks and the Internal Fraud Database (IFD) screen. Application process Online application - fill in all information (CV blind). Test - further information supplied during the process. Interview - questions covering behaviour, experience, technical and strengths profiles. Shortlisting begins 29th December 2025; interview from 12th January 2026. Contact email or phone for assistance or adjustments. Equal opportunities The MHRA is an equal opportunities employer and welcomes applications from all qualified UK citizens and residents.
Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £115,000 - £125,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Solution Architect Role Send Technology is a rapidly growing InsurTech SaaS company specialising in the commercial and specialty insurance sector. Our mission is to help underwriters "write better business faster" on a global scale. We achieve this through our AI-enabled underwriting platform, specifically designed for the complexities of the commercial and specialty market. Our workbench serves as a one-stop desktop for underwriters, bringing together data, documentation, and decision points, enabling our customers to harness the power of ecosystem integrations, data, and AI to drive their growth. The Solution Architect role offers an exciting opportunity to join the team and play a crucial role in defining and implementing technical solutions and architectures for our clients. As a member of the Solutions Team, you'll contribute to delivering complex digital transformation projects for Send's clients. Your expertise will be instrumental in delivering a deeply integrated underwriting workbench solution that streamlines and automates the workflows of insurance underwriters. You'll also collaborate closely with the core technology teams to ensure alignment and continued evolution of our core product offering. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers-combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer-one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. The following year, in 2023, we launched Smart Submission, a stand-alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as Solution Architect Technical Solution Definition Define and architect technical solutions tailored to client requirements. Develop comprehensive technical documentation and solution designs. Design and develop integrations for a microservice architecture to enhance the underwriting workbench solution. Ensure scalability, performance, and reliability of the designed solutions. Client Engagement Collaborate with clients, primarily insurance companies, to understand their business needs and technical requirements. Provide consultancy and expert advice to clients on best practices and optimal technical solutions. Liaise and align technical solutions with the core product team to ensure consistency and integration with core offerings. Support SIs and partners in executing digital transformation projects. Workflow Design Design and develop workflows to enhance the underwriting workbench solution. Ensure workflows are efficient, scalable, and aligned with client requirements. Design solutions that leverage a range of technologies, including AWS, Angular, Java, Python, MySQL, DynamoDB, Snowflake, and Terraform. Stay up-to-date with the latest technologies and industry trends to ensure the adoption of best practices. The Skills and Experience Needed for the Solution Architect Role Proven experience in solution consulting, particularly within the insurance or financial services industry. Strong technical background with expertise spanning multiple cloud providers (AWS essential), Java, SQL/NoSQL databases, data warehousing. Demonstrated ability to define and architect technical solutions and develop comprehensive documentation. Excellent consultancy skills with a proven track record of working effectively with clients, especially within insurance or financial services. Strong communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders. A proactive and collaborative approach to problem-solving and project execution. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Solution Architect - Recruitment Process Our recruitment process for Solution Architect role consists of at least three stages: Stage 1 - Introductory Call with our in-house recruiter, Liam (30 minutes): This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Stage 2 - Interview with Gari Gono, Head of Customer Solutions (45 minutes) Stage 3 - Interview with Tash Bond, Chief Customer Officer (30 minutes) 30-minute call with a Send Founder At Send, we're focused on strengthening our culture-not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . At Send, we are committed to fostering a diverse, inclusive, and equitable workplace. The following demographic questions are optional and intended solely for the purpose of monitoring our diversity and inclusion efforts. Your responses will help us understand and improve the effectiveness of our recruitment and hiring practices. All information provided will be kept confidential and will not impact your candidacy for the position. You may choose not to answer any of the questions, and your decision will not affect your application. Thank you for helping us create a more inclusive workplace.
Feb 23, 2026
Full time
Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £115,000 - £125,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Solution Architect Role Send Technology is a rapidly growing InsurTech SaaS company specialising in the commercial and specialty insurance sector. Our mission is to help underwriters "write better business faster" on a global scale. We achieve this through our AI-enabled underwriting platform, specifically designed for the complexities of the commercial and specialty market. Our workbench serves as a one-stop desktop for underwriters, bringing together data, documentation, and decision points, enabling our customers to harness the power of ecosystem integrations, data, and AI to drive their growth. The Solution Architect role offers an exciting opportunity to join the team and play a crucial role in defining and implementing technical solutions and architectures for our clients. As a member of the Solutions Team, you'll contribute to delivering complex digital transformation projects for Send's clients. Your expertise will be instrumental in delivering a deeply integrated underwriting workbench solution that streamlines and automates the workflows of insurance underwriters. You'll also collaborate closely with the core technology teams to ensure alignment and continued evolution of our core product offering. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers-combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer-one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. The following year, in 2023, we launched Smart Submission, a stand-alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as Solution Architect Technical Solution Definition Define and architect technical solutions tailored to client requirements. Develop comprehensive technical documentation and solution designs. Design and develop integrations for a microservice architecture to enhance the underwriting workbench solution. Ensure scalability, performance, and reliability of the designed solutions. Client Engagement Collaborate with clients, primarily insurance companies, to understand their business needs and technical requirements. Provide consultancy and expert advice to clients on best practices and optimal technical solutions. Liaise and align technical solutions with the core product team to ensure consistency and integration with core offerings. Support SIs and partners in executing digital transformation projects. Workflow Design Design and develop workflows to enhance the underwriting workbench solution. Ensure workflows are efficient, scalable, and aligned with client requirements. Design solutions that leverage a range of technologies, including AWS, Angular, Java, Python, MySQL, DynamoDB, Snowflake, and Terraform. Stay up-to-date with the latest technologies and industry trends to ensure the adoption of best practices. The Skills and Experience Needed for the Solution Architect Role Proven experience in solution consulting, particularly within the insurance or financial services industry. Strong technical background with expertise spanning multiple cloud providers (AWS essential), Java, SQL/NoSQL databases, data warehousing. Demonstrated ability to define and architect technical solutions and develop comprehensive documentation. Excellent consultancy skills with a proven track record of working effectively with clients, especially within insurance or financial services. Strong communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders. A proactive and collaborative approach to problem-solving and project execution. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Solution Architect - Recruitment Process Our recruitment process for Solution Architect role consists of at least three stages: Stage 1 - Introductory Call with our in-house recruiter, Liam (30 minutes): This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Stage 2 - Interview with Gari Gono, Head of Customer Solutions (45 minutes) Stage 3 - Interview with Tash Bond, Chief Customer Officer (30 minutes) 30-minute call with a Send Founder At Send, we're focused on strengthening our culture-not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . At Send, we are committed to fostering a diverse, inclusive, and equitable workplace. The following demographic questions are optional and intended solely for the purpose of monitoring our diversity and inclusion efforts. Your responses will help us understand and improve the effectiveness of our recruitment and hiring practices. All information provided will be kept confidential and will not impact your candidacy for the position. You may choose not to answer any of the questions, and your decision will not affect your application. Thank you for helping us create a more inclusive workplace.
Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. We are seeking a Vice President & Business Manager to serve as a strategic partner to the Chief Information Officer (CIO) who helps lead and orchestrate the firm's Operating Platform across Core Portfolio Management, Data Operations & Portfolio Analytics, Technology & Change departments. The role shapes and drives the firm's multi year platform innovation strategy, facilitates the portfolio of change initiatives, and ensures effective governance and execution of the firm's operating model. The Vice President & Business Manager coordinates senior stakeholder engagement, drives partnership across the Operating Platform leadership team, prepares high quality executive materials for internal and external audiences, oversees key KPIs and risks, and leads special projects, while helping build the organizational culture needed for platform innovation. Key Responsibilities Strategic Partner to the Chief Information Officer Act as a trusted advisor and sounding board to the Chief Information Officer on strategy, priorities and key decisions that need to be made across the Operating Platform. Shape and maintain the Operating Platform's multi year strategy and roadmap, ensuring alignment with the firm's overall business strategy. Prepare briefing packs, decision papers and recommendations for Executive Committee, Operating Committee, Board and key governance forums. Planning, Prioritisation & Governance Lead annual and quarterly planning processes for the Operating Platform (OKRs, KPIs, budget and headcount planning). Support prioritisation of initiatives across Technology, Change, Data & Analytics and Core Portfolio Management, balancing capacity, risk and value. Design and manage governance routines (steering committees, portfolio boards, risk forums), ensuring effective decision making and clear accountability. Executive Communications & Stakeholder Management Create clear, compelling materials for internal and external audiences (ExCo, Board, Limited Partners, General Partners, regulators, auditors and conferences). Coordinate Chief Information Officer communications, including town halls, leadership off sites, newsletters and key announcements. Build strong relationships with senior stakeholders across the Operating Platform, Investments, Investor Relations & Other Corporate Functions (Finance, Risk & Compliance, HR). Establish and facilitate the Operating Platform leadership team rhythm (meetings, off sites, workshops), ensuring agendas are focused and outcomes actionable. Drive follow up on key actions, decisions and commitments from leadership forums. Support organisational design, role clarity and ways of working for teams within Technology, Change, Data & Analytics and Core Portfolio Management. Data Driven Decision Making & Performance Management Define and track key performance metrics for the Operating Platform (e.g., delivery performance, service stability, risk indicators, data quality). Produce management information and dashboards that provide insight on performance, risk and capacity, and support evidence based decisions. Support the Chief Information Officer in ensuring regulatory, security and operational risk requirements are embedded in plans and execution. Partner closely with the Change team, ensuring dependencies, risks and benefits are understood and managed by all stakeholders. Partner with project/program managers to ensure escalated issues are being actioned by leadership teams. People, Culture & Talent Initiatives Partner with HR and Operating Platform leaders on talent, succession, engagement and capability building initiatives. Help drive a culture of collaboration, accountability, continuous improvement and client centricity across the Operating Platform. Special Projects & Ad Hoc Initiatives Lead or coordinate high priority, cross functional projects on behalf of the Chief Information Officer (e.g., operating model changes, vendor strategy, major platform implementations). Conduct targeted research, benchmarking and options analysis to support strategic decisions. Knowledge and Experience Required Leadership, Judgement & Personal Attributes High degree of discretion, integrity and sound judgement, with experience handling sensitive and confidential information. Resilient, proactive and comfortable working in a fast paced, evolving environment. Collaborative, low ego style with the confidence to challenge constructively and offer honest feedback. Self starter who takes ownership, anticipates needs and drives initiatives through to completion. Industry & Functional Background Significant experience in investment management with familiarity of private markets investing. Strong understanding of: Investment Operations, Data & Analytics, Private Markets Technology and Change & Transformation best practices. Prior experience in a Chief of Staff role or as a manager in a Strategy or Change/Transformation department or as a manager within a consulting firm supporting C level or function head executives. Demonstrated track record of shaping and delivering complex, cross functional initiatives. Experience with strategic planning, change management and benefits realisation in a multi stakeholder environment. Familiarity with modern delivery approaches (e.g., Agile/iterative delivery, product operating models) and how they intersect with traditional project governance. Comfortable engaging on topics such as enterprise technology platforms, agentic AI workflows, data architecture, analytical content creation, and operating models for private markets investment businesses. Ability to interpret and challenge technology, data and change proposals, risks and business cases. Strong analytical skills, able to interpret data. Stakeholder Management & Communication Demonstrated high emotional intelligence, with the ability to navigate complex interpersonal dynamics and build strong, trust based relationships across all levels. Strong influencing skills, with the ability to navigate competing priorities and facilitate effective decision making. Exceptional listener with the ability to distil insights and move work forward even when information is limited or ambiguous. Exceptional written and verbal communication skills; able to distil complex topics into concise, executive ready materials. Experience preparing papers and packs for executive committees, boards or regulatory bodies. Organisation, Governance & Delivery Discipline Strong experience establishing and running governance forums, operating rhythms and decision making structures. Excellent organisational skills with the ability to manage multiple parallel priorities, often under tight timelines. High attention to detail combined with the ability to see the bigger picture. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply.
Feb 23, 2026
Full time
Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. We are seeking a Vice President & Business Manager to serve as a strategic partner to the Chief Information Officer (CIO) who helps lead and orchestrate the firm's Operating Platform across Core Portfolio Management, Data Operations & Portfolio Analytics, Technology & Change departments. The role shapes and drives the firm's multi year platform innovation strategy, facilitates the portfolio of change initiatives, and ensures effective governance and execution of the firm's operating model. The Vice President & Business Manager coordinates senior stakeholder engagement, drives partnership across the Operating Platform leadership team, prepares high quality executive materials for internal and external audiences, oversees key KPIs and risks, and leads special projects, while helping build the organizational culture needed for platform innovation. Key Responsibilities Strategic Partner to the Chief Information Officer Act as a trusted advisor and sounding board to the Chief Information Officer on strategy, priorities and key decisions that need to be made across the Operating Platform. Shape and maintain the Operating Platform's multi year strategy and roadmap, ensuring alignment with the firm's overall business strategy. Prepare briefing packs, decision papers and recommendations for Executive Committee, Operating Committee, Board and key governance forums. Planning, Prioritisation & Governance Lead annual and quarterly planning processes for the Operating Platform (OKRs, KPIs, budget and headcount planning). Support prioritisation of initiatives across Technology, Change, Data & Analytics and Core Portfolio Management, balancing capacity, risk and value. Design and manage governance routines (steering committees, portfolio boards, risk forums), ensuring effective decision making and clear accountability. Executive Communications & Stakeholder Management Create clear, compelling materials for internal and external audiences (ExCo, Board, Limited Partners, General Partners, regulators, auditors and conferences). Coordinate Chief Information Officer communications, including town halls, leadership off sites, newsletters and key announcements. Build strong relationships with senior stakeholders across the Operating Platform, Investments, Investor Relations & Other Corporate Functions (Finance, Risk & Compliance, HR). Establish and facilitate the Operating Platform leadership team rhythm (meetings, off sites, workshops), ensuring agendas are focused and outcomes actionable. Drive follow up on key actions, decisions and commitments from leadership forums. Support organisational design, role clarity and ways of working for teams within Technology, Change, Data & Analytics and Core Portfolio Management. Data Driven Decision Making & Performance Management Define and track key performance metrics for the Operating Platform (e.g., delivery performance, service stability, risk indicators, data quality). Produce management information and dashboards that provide insight on performance, risk and capacity, and support evidence based decisions. Support the Chief Information Officer in ensuring regulatory, security and operational risk requirements are embedded in plans and execution. Partner closely with the Change team, ensuring dependencies, risks and benefits are understood and managed by all stakeholders. Partner with project/program managers to ensure escalated issues are being actioned by leadership teams. People, Culture & Talent Initiatives Partner with HR and Operating Platform leaders on talent, succession, engagement and capability building initiatives. Help drive a culture of collaboration, accountability, continuous improvement and client centricity across the Operating Platform. Special Projects & Ad Hoc Initiatives Lead or coordinate high priority, cross functional projects on behalf of the Chief Information Officer (e.g., operating model changes, vendor strategy, major platform implementations). Conduct targeted research, benchmarking and options analysis to support strategic decisions. Knowledge and Experience Required Leadership, Judgement & Personal Attributes High degree of discretion, integrity and sound judgement, with experience handling sensitive and confidential information. Resilient, proactive and comfortable working in a fast paced, evolving environment. Collaborative, low ego style with the confidence to challenge constructively and offer honest feedback. Self starter who takes ownership, anticipates needs and drives initiatives through to completion. Industry & Functional Background Significant experience in investment management with familiarity of private markets investing. Strong understanding of: Investment Operations, Data & Analytics, Private Markets Technology and Change & Transformation best practices. Prior experience in a Chief of Staff role or as a manager in a Strategy or Change/Transformation department or as a manager within a consulting firm supporting C level or function head executives. Demonstrated track record of shaping and delivering complex, cross functional initiatives. Experience with strategic planning, change management and benefits realisation in a multi stakeholder environment. Familiarity with modern delivery approaches (e.g., Agile/iterative delivery, product operating models) and how they intersect with traditional project governance. Comfortable engaging on topics such as enterprise technology platforms, agentic AI workflows, data architecture, analytical content creation, and operating models for private markets investment businesses. Ability to interpret and challenge technology, data and change proposals, risks and business cases. Strong analytical skills, able to interpret data. Stakeholder Management & Communication Demonstrated high emotional intelligence, with the ability to navigate complex interpersonal dynamics and build strong, trust based relationships across all levels. Strong influencing skills, with the ability to navigate competing priorities and facilitate effective decision making. Exceptional listener with the ability to distil insights and move work forward even when information is limited or ambiguous. Exceptional written and verbal communication skills; able to distil complex topics into concise, executive ready materials. Experience preparing papers and packs for executive committees, boards or regulatory bodies. Organisation, Governance & Delivery Discipline Strong experience establishing and running governance forums, operating rhythms and decision making structures. Excellent organisational skills with the ability to manage multiple parallel priorities, often under tight timelines. High attention to detail combined with the ability to see the bigger picture. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply.
Principal Technical Architect - Ministry of Justice - G6 Full-time (Permanent) National: £71,381 - £88,900 London: £75,674 - £93,025 plus additional allowance Published on 18 February 2026 Deadline 28 February 2026 Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Principal Technical Architect here at Justice Digital, to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function and under the Chief Data Architect. You will provide technical architectural leadership across our data platforms, integration services and shared data capabilities, helping ensure that data can be shared securely, reliably and appropriately across the Ministry of Justice. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working and supports teams to build and operate systems that are secure, reliable and sustainable. Justice Digital's data capabilities are undergoing significant transformation as part of the MoJ Data Strategy. This includes: The evolution of the Justice Data Platform Adoption of Data as a Product and federated data ownership Strengthening data integration patterns across services and domains Improving governance, security and operational maturity across the data estate As a Principal Technical Architect, you will ensure that the technical architecture for data and integration is coherent, scalable and aligned to wider Justice Digital strategy, enabling teams to publish, integrate and consume data safely and consistently. We are a flexible organisation, and we understand that people can't always work 5 days a week or might have responsibilities that sometimes clash with standard office hours. We work as flexibly as we can, including offering part time hours, so if in doubt please do get in touch. If you're the right candidate we will do our best to work around you. We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python Data technologies Workflow orchestration: Apache Airflow Data transformation: dbt Metadata, cataloguing and lineage: DataHub Data access governance: AWS IAM, AWS Lake Formation Development environments: Kubernetes-orchestrated development environments including VS Code, RStudio and JupyterLab You will be supported to deepen your knowledge of our platforms once in post. Define and champion the technical architecture for data and integration across Justice Digital, working with the Chief Data Architect and Chief Architect to align with overall technology strategy. Provide architectural leadership across multiple programmes, platforms and delivery teams where data and integration are critical. Define and assure integration patterns, including APIs, event-driven architectures and data sharing mechanisms. Mentor, coach, and line manage lead and senior technical architects Oversee and guide technical teams, influence technical choices and seek out opportunities for digital transformation. Look for opportunities to collaborate and reuse common components, communicating with both technical and non-technical stakeholders. Assure digital services built by our civil service and managed service delivery teams, ensuring system quality, and that the technical work fits into the broader strategy for the agency and department. Build and maintain an inclusive culture across the technical architecture community. Manage recruitment and allocation of technical architects to teams, identifying gaps in capability, ensuring a good balance of skills and seniority. Take part in Technical Design Authority, representing both the interests of Ministry of Justice and your own area of responsibility If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Expert knowledge of modern cloud-first architectures, and how to build applications to take advantage of the opportunities they offer. Experience in designing software architecture, including multi-tier web applications, micro services, API management, data persistence technologies, and event-driven architecture in public cloud environments with a strong understanding of how to design secure, scalable and easily managed access control and identity patterns as part of those systems. Able to identify and mitigate security risks at team and organisation level when designing and operating in a public cloud environment. Experience of architecting digital services that align to a wider organisational technical strategy that meets business needs. Ability to translate technical concepts between multidisciplinary teams and other senior stakeholders so that they are understood by all. Expert at fostering, evolving and mending relationships and communicating with senior stakeholders. Demonstrable experience of leading technical teams in the successful delivery of complex outcomes, working across disciplines and a wide range of technical and non-technical professions.
Feb 22, 2026
Full time
Principal Technical Architect - Ministry of Justice - G6 Full-time (Permanent) National: £71,381 - £88,900 London: £75,674 - £93,025 plus additional allowance Published on 18 February 2026 Deadline 28 February 2026 Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Principal Technical Architect here at Justice Digital, to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function and under the Chief Data Architect. You will provide technical architectural leadership across our data platforms, integration services and shared data capabilities, helping ensure that data can be shared securely, reliably and appropriately across the Ministry of Justice. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working and supports teams to build and operate systems that are secure, reliable and sustainable. Justice Digital's data capabilities are undergoing significant transformation as part of the MoJ Data Strategy. This includes: The evolution of the Justice Data Platform Adoption of Data as a Product and federated data ownership Strengthening data integration patterns across services and domains Improving governance, security and operational maturity across the data estate As a Principal Technical Architect, you will ensure that the technical architecture for data and integration is coherent, scalable and aligned to wider Justice Digital strategy, enabling teams to publish, integrate and consume data safely and consistently. We are a flexible organisation, and we understand that people can't always work 5 days a week or might have responsibilities that sometimes clash with standard office hours. We work as flexibly as we can, including offering part time hours, so if in doubt please do get in touch. If you're the right candidate we will do our best to work around you. We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python Data technologies Workflow orchestration: Apache Airflow Data transformation: dbt Metadata, cataloguing and lineage: DataHub Data access governance: AWS IAM, AWS Lake Formation Development environments: Kubernetes-orchestrated development environments including VS Code, RStudio and JupyterLab You will be supported to deepen your knowledge of our platforms once in post. Define and champion the technical architecture for data and integration across Justice Digital, working with the Chief Data Architect and Chief Architect to align with overall technology strategy. Provide architectural leadership across multiple programmes, platforms and delivery teams where data and integration are critical. Define and assure integration patterns, including APIs, event-driven architectures and data sharing mechanisms. Mentor, coach, and line manage lead and senior technical architects Oversee and guide technical teams, influence technical choices and seek out opportunities for digital transformation. Look for opportunities to collaborate and reuse common components, communicating with both technical and non-technical stakeholders. Assure digital services built by our civil service and managed service delivery teams, ensuring system quality, and that the technical work fits into the broader strategy for the agency and department. Build and maintain an inclusive culture across the technical architecture community. Manage recruitment and allocation of technical architects to teams, identifying gaps in capability, ensuring a good balance of skills and seniority. Take part in Technical Design Authority, representing both the interests of Ministry of Justice and your own area of responsibility If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Expert knowledge of modern cloud-first architectures, and how to build applications to take advantage of the opportunities they offer. Experience in designing software architecture, including multi-tier web applications, micro services, API management, data persistence technologies, and event-driven architecture in public cloud environments with a strong understanding of how to design secure, scalable and easily managed access control and identity patterns as part of those systems. Able to identify and mitigate security risks at team and organisation level when designing and operating in a public cloud environment. Experience of architecting digital services that align to a wider organisational technical strategy that meets business needs. Ability to translate technical concepts between multidisciplinary teams and other senior stakeholders so that they are understood by all. Expert at fostering, evolving and mending relationships and communicating with senior stakeholders. Demonstrable experience of leading technical teams in the successful delivery of complex outcomes, working across disciplines and a wide range of technical and non-technical professions.
Principal Technical Architect - Ministry of Justice - G6 Full-time (Permanent) National: £71,381 - £88,900 London: £75,674 - £93,025 plus additional allowance Published on 18 February 2026 Deadline 28 February 2026 Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Principal Technical Architect here at Justice Digital, to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function and under the Chief Data Architect. You will provide technical architectural leadership across our data platforms, integration services and shared data capabilities, helping ensure that data can be shared securely, reliably and appropriately across the Ministry of Justice. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working and supports teams to build and operate systems that are secure, reliable and sustainable. Justice Digital's data capabilities are undergoing significant transformation as part of the MoJ Data Strategy. This includes: The evolution of the Justice Data Platform Adoption of Data as a Product and federated data ownership Strengthening data integration patterns across services and domains Improving governance, security and operational maturity across the data estate As a Principal Technical Architect, you will ensure that the technical architecture for data and integration is coherent, scalable and aligned to wider Justice Digital strategy, enabling teams to publish, integrate and consume data safely and consistently. We are a flexible organisation, and we understand that people can't always work 5 days a week or might have responsibilities that sometimes clash with standard office hours. We work as flexibly as we can, including offering part time hours, so if in doubt please do get in touch. If you're the right candidate we will do our best to work around you. We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python Data technologies Workflow orchestration: Apache Airflow Data transformation: dbt Metadata, cataloguing and lineage: DataHub Data access governance: AWS IAM, AWS Lake Formation Development environments: Kubernetes-orchestrated development environments including VS Code, RStudio and JupyterLab You will be supported to deepen your knowledge of our platforms once in post. Define and champion the technical architecture for data and integration across Justice Digital, working with the Chief Data Architect and Chief Architect to align with overall technology strategy. Provide architectural leadership across multiple programmes, platforms and delivery teams where data and integration are critical. Define and assure integration patterns, including APIs, event-driven architectures and data sharing mechanisms. Mentor, coach, and line manage lead and senior technical architects Oversee and guide technical teams, influence technical choices and seek out opportunities for digital transformation. Look for opportunities to collaborate and reuse common components, communicating with both technical and non-technical stakeholders. Assure digital services built by our civil service and managed service delivery teams, ensuring system quality, and that the technical work fits into the broader strategy for the agency and department. Build and maintain an inclusive culture across the technical architecture community. Manage recruitment and allocation of technical architects to teams, identifying gaps in capability, ensuring a good balance of skills and seniority. Take part in Technical Design Authority, representing both the interests of Ministry of Justice and your own area of responsibility If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Expert knowledge of modern cloud-first architectures, and how to build applications to take advantage of the opportunities they offer. Experience in designing software architecture, including multi-tier web applications, micro services, API management, data persistence technologies, and event-driven architecture in public cloud environments with a strong understanding of how to design secure, scalable and easily managed access control and identity patterns as part of those systems. Able to identify and mitigate security risks at team and organisation level when designing and operating in a public cloud environment. Experience of architecting digital services that align to a wider organisational technical strategy that meets business needs. Ability to translate technical concepts between multidisciplinary teams and other senior stakeholders so that they are understood by all. Expert at fostering, evolving and mending relationships and communicating with senior stakeholders. Demonstrable experience of leading technical teams in the successful delivery of complex outcomes, working across disciplines and a wide range of technical and non-technical professions.
Feb 22, 2026
Full time
Principal Technical Architect - Ministry of Justice - G6 Full-time (Permanent) National: £71,381 - £88,900 London: £75,674 - £93,025 plus additional allowance Published on 18 February 2026 Deadline 28 February 2026 Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Principal Technical Architect here at Justice Digital, to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function and under the Chief Data Architect. You will provide technical architectural leadership across our data platforms, integration services and shared data capabilities, helping ensure that data can be shared securely, reliably and appropriately across the Ministry of Justice. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working and supports teams to build and operate systems that are secure, reliable and sustainable. Justice Digital's data capabilities are undergoing significant transformation as part of the MoJ Data Strategy. This includes: The evolution of the Justice Data Platform Adoption of Data as a Product and federated data ownership Strengthening data integration patterns across services and domains Improving governance, security and operational maturity across the data estate As a Principal Technical Architect, you will ensure that the technical architecture for data and integration is coherent, scalable and aligned to wider Justice Digital strategy, enabling teams to publish, integrate and consume data safely and consistently. We are a flexible organisation, and we understand that people can't always work 5 days a week or might have responsibilities that sometimes clash with standard office hours. We work as flexibly as we can, including offering part time hours, so if in doubt please do get in touch. If you're the right candidate we will do our best to work around you. We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python Data technologies Workflow orchestration: Apache Airflow Data transformation: dbt Metadata, cataloguing and lineage: DataHub Data access governance: AWS IAM, AWS Lake Formation Development environments: Kubernetes-orchestrated development environments including VS Code, RStudio and JupyterLab You will be supported to deepen your knowledge of our platforms once in post. Define and champion the technical architecture for data and integration across Justice Digital, working with the Chief Data Architect and Chief Architect to align with overall technology strategy. Provide architectural leadership across multiple programmes, platforms and delivery teams where data and integration are critical. Define and assure integration patterns, including APIs, event-driven architectures and data sharing mechanisms. Mentor, coach, and line manage lead and senior technical architects Oversee and guide technical teams, influence technical choices and seek out opportunities for digital transformation. Look for opportunities to collaborate and reuse common components, communicating with both technical and non-technical stakeholders. Assure digital services built by our civil service and managed service delivery teams, ensuring system quality, and that the technical work fits into the broader strategy for the agency and department. Build and maintain an inclusive culture across the technical architecture community. Manage recruitment and allocation of technical architects to teams, identifying gaps in capability, ensuring a good balance of skills and seniority. Take part in Technical Design Authority, representing both the interests of Ministry of Justice and your own area of responsibility If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Expert knowledge of modern cloud-first architectures, and how to build applications to take advantage of the opportunities they offer. Experience in designing software architecture, including multi-tier web applications, micro services, API management, data persistence technologies, and event-driven architecture in public cloud environments with a strong understanding of how to design secure, scalable and easily managed access control and identity patterns as part of those systems. Able to identify and mitigate security risks at team and organisation level when designing and operating in a public cloud environment. Experience of architecting digital services that align to a wider organisational technical strategy that meets business needs. Ability to translate technical concepts between multidisciplinary teams and other senior stakeholders so that they are understood by all. Expert at fostering, evolving and mending relationships and communicating with senior stakeholders. Demonstrable experience of leading technical teams in the successful delivery of complex outcomes, working across disciplines and a wide range of technical and non-technical professions.
Chief Information Officer, Defence Intelligence - Ministry of Defence - SCS1 London or RAF Wyton, Huntingdon. Location and working arrangements can be flexible within reason; for example, working or being based at other large/main Defence sites About the job Job summary This role reports to the Director Strategy and Enterprise in Defence Intelligence (DI) and is responsible for the provision of effective information technology strategy for Defence Intelligence, and for understanding progress/performance against that strategy. The Chief Information Officer (CIO) is responsible for the maintenance and smooth operation of current IT systems and transition away from legacy systems, and for cyber security. The Chief Information Officer, Defence Intelligence is accountable to MOD CIO for effective leadership of the Digital Function in DI, and coordination and support to wider functional objectives across MOD. Dr Naomi Roberts, Director Strategy and Enterprise, Defence Intelligence will be offering an online Q&A session on Wednesday 25 February :00-11:00 to give an overview of the role and welcome any questions you may have. Candidates can access the meeting by clicking here. If you have any issues accessing the session, please contact: To oversee the reliable daily delivery of the right information technology products and services to users and to the business that give us advantage over our adversaries; To understand the wider technology landscape in use and planned across MOD, wider UK Government and by our partners and allies, and find opportunities to collaborate and integrate; On behalf of the Director, to continuously evaluate and evolve DI's technology and data blueprint which provides the headmarks for multiple multi-million pound delivery programmes, to ensure the blueprint enables us to pull through innovation that will give us advantage; and to understand how the programmes are delivering against the blueprint; To advise the Director on investment decisions in technology and data for DI; To assure and coordinate cyber and information security for DI; To represent DI and provide thought leadership on information technology in MOD, cross government and international forums; To lead the digital function within Defence Intelligence, coordinating and cohering with wider digital functional leads across MOD, and delivering priority functional objectives according to the direction of MOD Chief Information Officer; To provide oversight of the design and implementation of continuous improvements to our technology, wherever possible using our partners' and allies' solutions. It is a highly complex landscape, with delivery through multiple large programmes owned elsewhere. Person specification The successful candidate must be able to demonstrate their experience and skills against the following essential criteria: Have experience of collective leadership across and between organisations to achieved shared outcomes; Be a strategic thinker, with experience of successfully building, leading and implementing a digital strategy at scale; Be a trusted technology adviser, and have experience of advising senior colleagues, managing complex situations, and communicating complex technology concepts effectively; Have experience of leading and managing digital teams during a period of transformation; Be a visible, credible leader and have leadership presence in both internal and external contexts; and Have a good understanding of evolving trends in digital and what it could mean for the Defence enterprise. Technical Essential Criteria; Membership of a professional body (e.g. BCS). Desirable criteria may be used in the event of a strong field of candidates when there is a need to distinguish between candidates. This will be as a second sift, after the essential criteria has been considered: Experienceof Agile development combined with a detailed knowledge of package software solutions, bespoke build and software integration; Experience of implementing cyber security and Data Protection best practice
Feb 22, 2026
Full time
Chief Information Officer, Defence Intelligence - Ministry of Defence - SCS1 London or RAF Wyton, Huntingdon. Location and working arrangements can be flexible within reason; for example, working or being based at other large/main Defence sites About the job Job summary This role reports to the Director Strategy and Enterprise in Defence Intelligence (DI) and is responsible for the provision of effective information technology strategy for Defence Intelligence, and for understanding progress/performance against that strategy. The Chief Information Officer (CIO) is responsible for the maintenance and smooth operation of current IT systems and transition away from legacy systems, and for cyber security. The Chief Information Officer, Defence Intelligence is accountable to MOD CIO for effective leadership of the Digital Function in DI, and coordination and support to wider functional objectives across MOD. Dr Naomi Roberts, Director Strategy and Enterprise, Defence Intelligence will be offering an online Q&A session on Wednesday 25 February :00-11:00 to give an overview of the role and welcome any questions you may have. Candidates can access the meeting by clicking here. If you have any issues accessing the session, please contact: To oversee the reliable daily delivery of the right information technology products and services to users and to the business that give us advantage over our adversaries; To understand the wider technology landscape in use and planned across MOD, wider UK Government and by our partners and allies, and find opportunities to collaborate and integrate; On behalf of the Director, to continuously evaluate and evolve DI's technology and data blueprint which provides the headmarks for multiple multi-million pound delivery programmes, to ensure the blueprint enables us to pull through innovation that will give us advantage; and to understand how the programmes are delivering against the blueprint; To advise the Director on investment decisions in technology and data for DI; To assure and coordinate cyber and information security for DI; To represent DI and provide thought leadership on information technology in MOD, cross government and international forums; To lead the digital function within Defence Intelligence, coordinating and cohering with wider digital functional leads across MOD, and delivering priority functional objectives according to the direction of MOD Chief Information Officer; To provide oversight of the design and implementation of continuous improvements to our technology, wherever possible using our partners' and allies' solutions. It is a highly complex landscape, with delivery through multiple large programmes owned elsewhere. Person specification The successful candidate must be able to demonstrate their experience and skills against the following essential criteria: Have experience of collective leadership across and between organisations to achieved shared outcomes; Be a strategic thinker, with experience of successfully building, leading and implementing a digital strategy at scale; Be a trusted technology adviser, and have experience of advising senior colleagues, managing complex situations, and communicating complex technology concepts effectively; Have experience of leading and managing digital teams during a period of transformation; Be a visible, credible leader and have leadership presence in both internal and external contexts; and Have a good understanding of evolving trends in digital and what it could mean for the Defence enterprise. Technical Essential Criteria; Membership of a professional body (e.g. BCS). Desirable criteria may be used in the event of a strong field of candidates when there is a need to distinguish between candidates. This will be as a second sift, after the essential criteria has been considered: Experienceof Agile development combined with a detailed knowledge of package software solutions, bespoke build and software integration; Experience of implementing cyber security and Data Protection best practice
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform. As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won't just be managing a product; you'll be redefining the Enterprise Value of our organization. In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers. Key responsibilities include: Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team. Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams. Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape. AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions. Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies. M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform. Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision. Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors. Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent. Your qualifications should include: Demonstrated success in executive-level product management, with a strong background in guiding product strategy within a B2B CPaaS or communications technology landscape. Robust business acumen, adept at linking product initiatives to overarching business goals and identifying market opportunities. AI Enthusiasm: A hands-on, practical insight into effectively implementing LLMs and machine learning to establish robust product advantages. Executive Presence: Skilled in leading boardroom discussions and translating intricate technical roadmaps into clear commercial outcomes for stakeholders. Exceptional leadership and team-building expertise, dedicated to fostering and developing high-performing product teams. Proven ability to navigate the complexities of private equity growth cycles, manage debt-to-equity ratios, and develop strategies for exit readiness. A customer-focused mindset paired with a genuine passion for understanding and meeting customer needs. Exceptional analytical abilities, proficient in utilizing data to inform decisions and enhance product performance. Outstanding communication talents, capable of engaging and influencing stakeholders across all levels. A collaborative spirit that encourages teamwork and innovation across various functions. Benefits: Attractive & competitive salary Hybrid working arrangements Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning (401k with 4% employer match), healthcare, and life insurance. And have we mentioned our fantastic team socials? We know how to throw a memorable celebration!
Feb 21, 2026
Full time
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform. As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won't just be managing a product; you'll be redefining the Enterprise Value of our organization. In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers. Key responsibilities include: Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team. Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams. Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape. AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions. Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies. M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform. Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision. Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors. Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent. Your qualifications should include: Demonstrated success in executive-level product management, with a strong background in guiding product strategy within a B2B CPaaS or communications technology landscape. Robust business acumen, adept at linking product initiatives to overarching business goals and identifying market opportunities. AI Enthusiasm: A hands-on, practical insight into effectively implementing LLMs and machine learning to establish robust product advantages. Executive Presence: Skilled in leading boardroom discussions and translating intricate technical roadmaps into clear commercial outcomes for stakeholders. Exceptional leadership and team-building expertise, dedicated to fostering and developing high-performing product teams. Proven ability to navigate the complexities of private equity growth cycles, manage debt-to-equity ratios, and develop strategies for exit readiness. A customer-focused mindset paired with a genuine passion for understanding and meeting customer needs. Exceptional analytical abilities, proficient in utilizing data to inform decisions and enhance product performance. Outstanding communication talents, capable of engaging and influencing stakeholders across all levels. A collaborative spirit that encourages teamwork and innovation across various functions. Benefits: Attractive & competitive salary Hybrid working arrangements Enjoy your birthday off Mental health support provided through our wellbeing partner, Calm Wellbeing leave (2 days) and a dedicated Mental Health First Aider program Days dedicated to giving back and supporting causes you care about (2 days) Unlimited opportunities for professional and personal growth Comprehensive benefits including retirement planning (401k with 4% employer match), healthcare, and life insurance. And have we mentioned our fantastic team socials? We know how to throw a memorable celebration!
A leading digital communication firm in Nottingham is seeking a Chief Product Officer to transform its product strategy. You will lead the integration of various acquired assets into a unified brand and drive AI innovations to enhance customer interactions. This executive role requires expertise in product management within the B2B CPaaS domain. Responsibilities include overseeing product development, collaborating cross-functionally, and ensuring commercial success. The position presents an attractive salary and hybrid working arrangements.
Feb 21, 2026
Full time
A leading digital communication firm in Nottingham is seeking a Chief Product Officer to transform its product strategy. You will lead the integration of various acquired assets into a unified brand and drive AI innovations to enhance customer interactions. This executive role requires expertise in product management within the B2B CPaaS domain. Responsibilities include overseeing product development, collaborating cross-functionally, and ensuring commercial success. The position presents an attractive salary and hybrid working arrangements.
Chief Product & Technology Officer Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: Strategic Vision and Outcomes : Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. Product, Platform and Integration : Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. Technology Operations and Assurance : Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. Data-Informed Innovation : Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. Commercial Judgement and Value : Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. Influence, Collaboration & Sector Engagement : Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026
Feb 21, 2026
Full time
Chief Product & Technology Officer Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: Strategic Vision and Outcomes : Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. Product, Platform and Integration : Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. Technology Operations and Assurance : Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. Data-Informed Innovation : Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. Commercial Judgement and Value : Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. Influence, Collaboration & Sector Engagement : Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026
VP, Global Partnerships (£70K+ & uncapped commission) Join the Future of Travel Media with Wanderlust Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Wanderlust has been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As we embark on a new era of growth, we're seeking a dynamic and commercially driven VP of Global Partnerships to drive our continued growth for the next decade and beyond. Why Wanderlust ? With a rich heritage and a reputation for delivering transformative travel content, Wanderlust is undergoing a major global expansion. Under new ownership and a strengthened leadership team since 2020, we're investing millions into our growth, enhancing our digital capabilities, and expanding our print presence to over 80 markets worldwide. We're more committed than ever to innovating and staying at the forefront of travel media. About the Role Based in our Bloomsbury office in central London, the VP of Global Partnerships will play a crucial role in our expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to Wanderlust's profitability and growth. Expand and optimize our digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Represent Wanderlust at industry events, conferences, and meetings, both locally and globally, and become a trusted brand ambassador for our partners. These are integral to the role and include evenings, weekends and multi-day travel to international destinations across the year. Who We're Looking For: Travel Enthusiast: A passion for travel, especially in the style of Wanderlust , is essential. Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. What We Offer: Salary: £70K (based on experience) + industry leading uncapped commission structure An opportunity to be part of a multi-award-winning travel brand with an exciting future. A chance to work in a collaborative, innovative, and inspiring environment with travel at the heart of everything we do. How to Apply: If you're ready to join a team passionate about travel and making a difference in the media landscape, please send your CV and a 30-second video pitch explaining why you are right for the role by an email via the button below.
Feb 21, 2026
Full time
VP, Global Partnerships (£70K+ & uncapped commission) Join the Future of Travel Media with Wanderlust Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Wanderlust has been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As we embark on a new era of growth, we're seeking a dynamic and commercially driven VP of Global Partnerships to drive our continued growth for the next decade and beyond. Why Wanderlust ? With a rich heritage and a reputation for delivering transformative travel content, Wanderlust is undergoing a major global expansion. Under new ownership and a strengthened leadership team since 2020, we're investing millions into our growth, enhancing our digital capabilities, and expanding our print presence to over 80 markets worldwide. We're more committed than ever to innovating and staying at the forefront of travel media. About the Role Based in our Bloomsbury office in central London, the VP of Global Partnerships will play a crucial role in our expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to Wanderlust's profitability and growth. Expand and optimize our digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Represent Wanderlust at industry events, conferences, and meetings, both locally and globally, and become a trusted brand ambassador for our partners. These are integral to the role and include evenings, weekends and multi-day travel to international destinations across the year. Who We're Looking For: Travel Enthusiast: A passion for travel, especially in the style of Wanderlust , is essential. Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. What We Offer: Salary: £70K (based on experience) + industry leading uncapped commission structure An opportunity to be part of a multi-award-winning travel brand with an exciting future. A chance to work in a collaborative, innovative, and inspiring environment with travel at the heart of everything we do. How to Apply: If you're ready to join a team passionate about travel and making a difference in the media landscape, please send your CV and a 30-second video pitch explaining why you are right for the role by an email via the button below.
