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The following content displays a map of the jobs location - Edinburgh Location: George Watson's College, Edinburgh Contract Type: Permanent Salary: £24,460 - £27,296(based on 36.25 hours per week, 52 weeks per year) Benefits: A utomatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson's College for children of staff, Membership of the Galleon Club (the school's fitness club) The Role We are looking for a highly skilled and personable colleague to join our front line administration team in the Junior School. The job holder will provide administration support, particularly to the Deputy Heads and staff of Lower Primary, but this role has a particular focus on maintaining school data within several management information systems/databases. We are currently on a journey to implement iSAMS by August 2026, so it is essential that candidates are experienced iSAMS users who are highly skilled in the use of Excel and data maintenance and analysis work. The Administrator also undertakes reception work; answering phone calls, greeting visitors, supporting parents and children, and plays a crucial part in keeping our children safe. Hours of work will be 37 hours per week, Monday to Thursday, 8.00am to 4.00pm, Fridays 8.00am to 3.30pm, 46 weeks per year (36 weeks of term time plus professional learning days and a further two weeks during holiday periods). The annual leave entitlement is seven weeks per year making a total of 46 weeks. The salary for this position will be in the Grade 2 range which currently stands at £27,090 - £30,231 per annum (based on 36.25 hours per week, 52 weeks per year). This equates to £24,460 - £27,296. APPLICATION PROCESS To apply, please click the Apply for this job button. Please include a letter of application of not more than 800 words giving us more information about you and why you consider yourself to be a strong candidate for the role, addressed to Mrs Su Breadner, Chief Operating Officer. Closing date: 11:59pm on Wednesday 14 January 2026 Interviews are scheduled to take place on Thursday 22 January 2026 Main Responsibilities Administration Responsibilities: Provide administrative support to the Deputy Heads, Principal Teachers and Assistant Principal Teachers. This work is varied and high volume. Working in a small team any of the following tasks may be required; diary management, arranging meetings, preparing timetables, processing assessment details, organising trips, events, meetings. It also includes producing spreadsheets, reports, typing minutes, photocopying, filing, and producing printed materials such as labels, booklets and worksheets. Daily, process pupil absence information, check registers, record known absences, identify potentially missing children, report to Deputy Head and phone parents as required. Prepare reports. Sending emails on behalf of Deputy Heads and other staff, preparing letters for Parents (for email distribution or publishing on the School's Weekly Parent Digest). Assist with preparation for school trips including, booking of venues/accommodation/transport, sending information to parents, collating permission slips and ensuring risk assessment forms are completed. Annually negotiate pricing with external platform providers and make recommendations to JS management for agreement. Place orders, e.g. teaching materials or stationery and check order against delivery. Assist with the preparation of school events, e.g. performances, by ensuring rooms and other resources are booked, timely notices to parents. Keep up-to-date with details of School events and information available on the School website, in order to provide parents and visitors with general information regarding school activities. Receive and deal with Lost Property items and liaise with Thrift Shop volunteers. Occasional handling of cash e.g. for school visits and charity collections. Provide cover to other administrators across the whole school, as required. Ensures compliance with General Data Protection Regulations when handling personal data and information relating to data subjects, whether that be on the management information system, paper records or when in discussions with others. Reception Responsibilities: Provide a first class Reception service, by acting as the first point of contact for the school, welcoming visitors and responding to telephone and email enquiries in a helpful and constructive manner, and representing the School with a positive attitude and professional appearance at all times. Ensure the safety and security of the Junior School at all times, by making sure that entry to the premises is controlled. Ensure all visitors have signed in appropriately and are provided with an identification badge, asked to read the visitor briefing notes, notifying the relevant employee/ department of their arrival if necessary. Handle all telephone calls promptly and efficiently, directing and screening calls, as appropriate, and taking and forwarding messages in an accurate and timely manner. Handle all general enquiries, by phone, email and in person, ensuring that all enquiries are either dealt with successfully within the reception, or promptly and professionally forwarded on to the most appropriate colleague. Communicate with parents regarding all aspects of School life, receiving and passing on information, between parents and teachers, including phoning parents to ascertain reasons for pupils' absence. Ensure that the Reception area is kept smart and tidy and that displays of School publications are kept up-to-date. Database Administration Setting up all data structures which are needed for the school to operate effectively. Provides technical support and guidance on core data systems to Junior School colleagues and other Administration colleagues in the wider College. Examples of current tasks which the job holder is responsible for include: Creation of School Year, Timetables and Registers Before the start of the academic year, populate the Junior School system with the session dates and create the periods for the day which allows the creation of timetables and registers. Crucial this is accurate and timely as once committed it cannot be altered and the entire JS operation depends on this being correct. Curriculum Support confirms accuracy. Before the start of the academic year, transfer all the children from the closed year to the new year, changing class, removing leavers, adding new children, additional/new classes where relevant, in all external platforms (e.g. Mathletics, Accelerated Reader, Spellzone, Maths Investigations, Seesaw, Education City). Maintain this data across the year. Once the system is set up for the new academic year, and prior to session starting, receive information about timetables from Deputy Head(s) LP/UP, from PE, Drama, Art, Music and from this generate subject sets. Create subject sets (c500) for each class, English, Numeracy, Literacy, Spanish, Art, Music, Drama etc attaching class, teacher, pupils, location, times and days which ultimately creates the timetable which teachers use. Ongoing maintenance of this data as required across the year. Data Maintenance Ensures the school management information systems are kept up to date with pupil information, e.g. change of circumstances, medical information, dashboards, Mathletics, SpellZone. Entries must be accurate and timely. Testing At key tracking points across the year (termly) work closely with Deputy Head (LP) to organise the testing programme. Agree dates of testing, share on central calendar with staff, decide whether enough test papers are in stock, maintain stock control, order papers where needed, consider supplier lead times, prepopulate external sites with data of children, dob, gender, names, class. Without this info the child cannot take an online test and for paper tests, the results could not be recorded by the testing company to the right child. Once results are available generate a csv file and import into a markbook. Create markbook tasks. Each test has a name, therefore getting the naming convention accurate is essential, as this is pulled off onto the dashboard. Allocate teacher, children being reported, additional markers. Assist teachers with entering scores/grades, as required and provide technical support/guidance. Report Production Ad hoc, creation of reports from the management information systems, e.g. running pre designed ODBC reports, creating new (if basic) or seeking help from Senior School Deputy as required. Present data in various formats e.g. excel, graphs, pivot tables to Management/Staff/Annual Report. Typical reports include individual/ cohort performance, performance by subject. Interim and End of Session Reports for parents Twice a year, using Google sheets creates blank templates for teaching staff to complete with comments on the pupils and grades for attainment/approach etc. Create a reference page to accompany the template, which involves populating with data about the pupil. Once a teacher has completed the template, the job holder reformats through a merge process to create a pre designed PDF document for sharing with parents by the Communications Team. Any changes that are requested by parents are made to the final report. Once finalised, individually assign a pupil record . click apply for full job details

We are looking for a highly skilled and personable colleague to join our front-line administration team in the Junior School. The job holder will provide administration support, particularly to the Deputy Heads and staff of Lower Primary, but this role has a particular focus on maintaining school data within several management information systems/databases. We are currently on a journey to implement iSAMS by August 2026, so it is essential that candidates are experienced iSAMS users who are highly skilled in the use of Excel and data maintenance and analysis work. The Administrator also undertakes reception work; answering phone calls, greeting visitors, supporting parents and children, and plays a crucial part in keeping our children safe. Hours of work will be 37 hours per week, Monday to Thursday, 8.00am to 4.00pm, Fridays 8.00am to 3.30pm, 46 weeks per year (36 weeks of term time plus professional learning days and a further two weeks during holiday periods). The annual leave entitlement is seven weeks per year making a total of 46 weeks. The salary for this position will be in the Grade 2 range which currently stands at £27,090 - £30,231 per annum (based on 36.25 hours per week, 52 weeks per year). This equates to £24,460 - £27,296. APPLICATION PROCESS To apply, please click the Apply for this job button. Please include a letter of application of not more than 800 words giving us more information about you and why you consider yourself to be a strong candidate for the role, addressed to Mrs Su Breadner, Chief Operating Officer. Closing date: 11:59pm on Wednesday 14 January 2026 Interviews are scheduled to take place on Thursday 22 January 2026 Main Responsibilities Administration Responsibilities Provide administrative support to the Deputy Heads, Principal Teachers and Assistant Principal Teachers. This work is varied and high volume. Working in a small team any of the following tasks may be required; diary management, arranging meetings, preparing timetables, processing assessment details, organising trips, events, meetings. It also includes producing spreadsheets, reports, typing minutes, photocopying, filing and producing printed materials such as labels, booklets and worksheets. Daily, process pupil absence information, check registers, record known absences, identify potentially missing children, report to Deputy Head and phone parents as required. Prepare reports. Sending emails on behalf of Deputy Heads and other staff, preparing letters for parents (for email distribution or publishing on the School's Weekly Parent Digest). Assist with preparation for school trips including, booking of venues/accommodation/transport, sending information to parents, collating permission slips and ensuring risk assessment forms are completed. Annually negotiate pricing with external platform providers and make recommendations to JS management for agreement. Place orders, e.g. teaching materials or stationery and check order against delivery. Assist with the preparation of school events, e.g. performances, by ensuring rooms and other resources are booked, timely notices to parents. Keep up-to-date with details of School events and information available on the School website, in order to provide parents and visitors with general information regarding school activities. Receive and deal with Lost Property items and liaise with Thrift Shop volunteers. Occasional handling of cash e.g. for school visits and charity collections. Provide cover to other administrators across the whole school, as required. Ensures compliance with General Data Protection Regulations when handling personal data and information relating to data subjects, whether that be on the management information system, paper records or when in discussions with others. Reception Responsibilities Provide a first class Reception service, by acting as the first point of contact for the school, welcoming visitors and responding to telephone and email enquiries in a helpful and constructive manner, and representing the School with a positive attitude and professional appearance at all times. Ensure the safety and security of the Junior School at all times, by making sure that entry to the premises is controlled. Ensure all visitors have signed-in appropriately and are provided with an identification badge, asked to read the visitor briefing notes, notifying the relevant employee/department of their arrival if necessary. Handle all telephone calls promptly and efficiently, directing and screening calls, as appropriate, and taking and forwarding messages in an accurate and timely manner. Handle all general enquiries, by phone, email and in person, ensuring that all enquiries are either dealt with successfully within the reception, or promptly and professionally forwarded on to the most appropriate colleague. Communicate with parents regarding all aspects of School life, receiving and passing on information, between parents and teachers, including phoning parents to ascertain reasons for pupils' absence. Ensure that the Reception area is kept smart and tidy and that displays of School publications are kept up-to-date. Database Administration Setting up all data structures which are needed for the school to operate effectively. Provides technical support and guidance on core data systems to Junior School colleagues and other Administration colleagues in the wider College. Examples of current tasks which the job holder is responsible for include: Creation of School Year, Timetables and Registers Before the start of the academic year, populate the Junior School system with the session dates and create the periods for the day which allows the creation of timetables and registers. Crucial this is accurate and timely as once committed it cannot be altered and the entire JS operation depends on this being correct. Curriculum Support confirms accuracy. Before the start of the academic year, transfer all the children from the closed year to the new year, changing class, removing leavers, adding new children, additional/new classes where relevant, in all external platforms (e.g. Mathletics, Accelerated Reader, Spellzone, Maths Investigations, Seesaw, Education City). Maintain this data across the year. Once the system is set up for the new academic year, and prior to session starting, receive information about timetables from Deputy Head(s) LP/UP, from PE, Drama, Art, Music and from this generate subject sets Create subject sets (c500) for each class, English, Numeracy, Literacy, Spanish, Art, Music, Drama etc attaching class, teacher, pupils, location, times and days which ultimately creates the timetable which teachers use. Ongoing maintenance of this data as required across the year. Data Maintenance Ensures the school management information systems are kept up to date with pupil information, e.g. change of circumstances, medical information, (Dashboards, Mathletics, SpellZone). Entries must be accurate and timely. Testing At key tracking points across the year (termly) work closely with Deputy Head (LP) to organise the testing programme. Agree dates of testing, share on central calendar with staff, decide whether enough test papers are in stock, maintain stock control, order papers where needed, consider supplier lead times, prepopulate external sites with data of children, dob, gender, names, class. Without this info the child cannot take an online test and for paper tests, the results could not be recorded by the testing company to the right child. Once results are available generate a csv file and import into a markbook. Create markbook tasks. Each test has a name, therefore getting the naming convention accurate is essential, as this is pulled off onto the dashboard. Allocate teacher, children being reported, additional markers. Assist teachers with entering scores/grades, as required and provide technical support/guidance. Report Production Ad hoc, creation of reports from the management information systems, e.g. running pre-designed ODBC reports, creating new (if basic) or seeking help from Senior School Deputy as required. Present data in various formats e.g. excel, graphs, pivot tables to Management/Staff/Annual Report. Typical reports include individual/ cohort performance, performance by subject. Interim and End of Session Reports for parents Twice a year, using Google sheets creates blank templates for teaching staff to complete with comments on the pupils and grades for attainment/approach etc. Create a reference page to accompany the template, which involves populating with data about the pupil. Once a teacher has completed the template, the job holder reformats through a merge process to create a pre-designed PDF document for sharing with parents by the Communications Team. Any changes that are requested by parents are made to the final report. Once finalised, individually assign a pupil record. Ideal Candidate Essential Criteria Demonstrable previous experience of working in a busy, customer-facing reception and administration focussed role within a team environment. Excellent and professional telephone manner, coupled with strong interpersonal and written/oral communication skills; communicates in a confident, clear, and concise manner at all times. Experience of using iSAMS Excellent excel skills, including creating formulae, pivot tables, and able to analyse basic data and present well in report/graphic form Excellent Microsoft 365 skills (Word, Powerpoint . click apply for full job details

Clariness is looking for a strategic and forward-thinking Head of Creative Operations (m/f/d) in Berlin, Hamburg or London Full-time; unlimited As the Head of Creative Operations, you will serve as the functional lead for the Graphic Design, Web Development, and Copy teams, overseeing execution, team performance, and operational excellence. This role is in close partnership with the Creative Director, who provides overall creative direction, and with our Project Management Office (PMO) and project management teams, who drive and manage project timelines and deliverables. You will be responsible for turning creative vision into reality through strong operational planning, resource and capacity management, budget oversight, and high-quality delivery. A key part of the role is upskilling the creative team through the implementation of automation and AI tools for content and design production, ensuring future-ready workflows that drive business results. You will report directly to the Chief Operating Officer. Tasks As a Head of Creative Operations, you would be responsible for: Leading the Graphic Design, Web Development, and Copy teams, working closely with their leads to ensure alignment, quality, and efficiency. Partnering with the Creative Director to execute on creative strategy and deliver exceptional outcomes across channels. Collaborating closely with the PMO and project management teams to ensure streamlined planning, execution, and on-time delivery of creative projects. Champion the adoption of automation and AI tools to enhance content creation, design workflows, and team productivity. Managing the Creative Services budget, ensuring financial accountability and achievement of revenue and efficiency targets. Driving resource and capacity planning, optimizing internal and external resources for maximum output and flexibility. Defining and evolve an organizational structure and workflow that supports scalability, clear communication, and cross-functional alignment. Overseeing relationships with vendors and freelancers, ensuring quality, budget compliance, and timely delivery. Implementing and improve systems and operational tools, focusing on automation, tracking, and performance analytics. Leading process improvement initiatives to boost efficiency, clarity, and delivery speed across the creative pipeline. Setting and tracking operational goals using OKRs, aligning with company and departmental strategies. Requirements We would like you to have: Experience with the development of clinical trial materials, including patient-facing and regulatory content, is highly desirable. 3-5 years of experience in creative operations or project management, with at least 2 years in a leadership role. Experience managing cross-functional creative teams including designers, developers, and copywriters. Strong budgeting and financial planning skills, with a track record of meeting performance targets. Hands-on experience with AI and automation technologies in a creative or marketing environment. Proven ability to build and optimize scalable workflows and systems in fast-paced settings. Familiarity with working in regulated industries, including quality control and compliance requirements. Strong collaboration and stakeholder management skills, particularly working with creative leadership, PMO, and delivery teams. Fluent in English. Agile, solutions-oriented mindset with the ability to thrive in dynamic environments. Benefits You may ask now, why should I work for you? Let us give you a few reasons - more you will find out during the process. A varied and exciting job with a lot of personal responsibility in an international company, where you can develop and expand your skills. Professional and personal development opportunities - incl. personal development budget. Flexible working hours and mobile working. Regular team events and open feedback culture. A versatile field of activity and challenging projects. A supportive and open company culture, providing the opportunity to collaborate with a diverse and professional team. Impact healthcare by accelerating medical innovation through improved access to clinical trials, potentially bringing needed treatments to patients faster. At Clariness, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, gender, sexual orientation, national origin, disability or age.

Chief Financial Officer Recruiting across the West Country; including areas of Bath, Swindon, Salisbury & dorchester! What's the opportunity? If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who's already made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits, you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEO's or MD's. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UKs major chartered accounting institutes and have been a real-life CFO/FD once, twice or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success, although your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment. We pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organisation, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today" and then as your portfolio builds think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Director's and Chief Finance Officer's services to mid-sized businesses. As we say, for those businesses that don't want, don't need and probably can't afford a full time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multi regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well anyone can come up with numbers, we help our clients find the ones that really make a difference, not only to their business, but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference REQ Date posted 28/11/2025 Application closing date 14/12/2025 Location Various Locations Salary £34,434 - £35,412 Package Blank Contractual hours 37 Basis Full time Attachments Blank Project Support Officer - WMF2476i INTERNAL ONLY Location: Kendal, Penrith, Barrow (including agile working and working from home) Contract Type: Temporary (until November 2026) About this opportunity We have an exciting opportunity to join our Organisational Change & Transformation Team as a Project Support Officer on a temporary basis. This role is open exclusively to internal candidates and offers an excellent entry point into project management, with the chance to work closely on some of the council's highest-priority programmes. You'll gain hands on experience supporting strategic change and be highly visible across the organisation, engaging directly with senior leaders. The Organisational Change & Transformation Team sits within the Assistant Chief Executive's functions and plays a key role in delivering the council's strategic priority programmes, while supporting the organisation to provide modern, agile, and inclusive services and outcomes for residents and communities across Westmorland and Furness. As Project Support Officer, you will provide effective, efficient, and customer focused support across all aspects of project and programme management. You will work collaboratively with colleagues across the organisation to plan, coordinate, monitor progress, and ensure successful delivery. Alongside the core administrative responsibilities-organising meetings and workshops, managing documentation, and ensuring timely planning and coordination-there will also be opportunities to contribute to project work beyond administration, making this a strong development role for someone looking to broaden their experience. This role offers flexible working across office and home locations, with occasional travel to council and partner sites across the area. Who we are looking for You do not need to be an experienced project manager. We are looking for someone with strong organisational and time management skills, able to prioritise, plan, and deliver objectives on time. You should have excellent communication and interpersonal skills to build trusted relationships and be confident working independently as well as part of a team on multiple projects. The ability to research, analyse data, and present information clearly is important. Experience supporting projects or change programmes and an understanding of change management would be an advantage, but not essential. If you are a skilled administrator, quick to learn, and ready to play an active role in shaping a modern, agile organisation, we would love to hear from you. What can we offer you! Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.Our benefits Careers (westmorlandandfurness.gov.uk) Would you like to find out more? For further information about this role, such as responsibilities and essential criteria please view the below attachments: If you have any queries about this role or would like an informal discussion about this opportunity, then please contact Dean Smith, Programme Manager - Organisational Change & Transformation on Application and Interview information We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you. Safer Recruitment & DBS At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment. Equality, Diversity, and Inclusion Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

Head of Supply Chain Bridgend 26177/900 £50,000-£55,000 plus Private Medical Insurance and more! Benefits Package: Private medical insurance Above average pension scheme 24 days holiday, rising with tenure plus bank holidays Great company benefits scheme I am working on behalf of a close client of mine who are currently recruiting for a Head of Supply Chain. They are a global manufacturing business, with headquarters in Bridgend. As the Head of Supply Chain, you will take a lead in heading up the supply chain for the business and oversee inventory, procurement strategies, and supplier management. Role & Responsibilities: Oversee all elements of the supply chain function, including procurement, planning, inventory management and logistics. Collaborate cross-departmentally and work closely with the Chief Operating Officer to develop supply chain strategies and execute these accordingly. Negotiate and manage supplier relationships, driving continuous improvement across the supply chain. Oversee logistics and create strategies to mitigate issues with transport planning, dispatch and goods receiving. Lead continuous improvement within the supply chain and manage supply chain performance targets and KPIs. Knowledge, Skills & Experience: Previous experience within a supply chain or procurement management role. Strong knowledge of supply chain, logistics, and procurement within a manufacturing setting. MCIPS/APICS qualifications are desirable. Knowledge of MRP and ERP systems. If you have previous experience in a supply chain or procurement managerial position and are looking to take the next step in your career with a unique global manufacturing business, this is the perfect position for you! If you would like further information, please contact Holly Cooper - . If you are interested in this position please click 'apply'.

Chief Financial Officer Recruiting within the M, OL & SK postcodes. What's the opportunity? If you're a top-quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who's already made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work-life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits, you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEOs, or MDs. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across the world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UK's major chartered accounting institutes and have been a real-life CFO/FD once, twice, or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success. Your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment. We pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie, and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organisation, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety, and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today?" and then as your portfolio builds, think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Directors and Chief Finance Officers' services to mid-sized businesses. As we say, for those businesses that don't want, don't need, and probably can't afford a full-time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multiple regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at the top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids' football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well, anyone can come up with numbers, we help our clients find the ones that really make a difference, not only to their business but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!

As Treasurer for Guts UK , you will play a vital role in ensuring our financial health, sustainability, and transparency. You guide and advise the Board on financial strategy, budgeting, and risk management, Chair the Finance, Fundraising, Audit & Risk Committee (FFARC), ensuring robust oversight of financial and operational matters, support the CEO and COO, offering expert insight and challenge on financial planning and reporting, and champion good governance, transparency, and accountability across the organisation. The Treasurer works in close, regular, co-operation with the COO and Finance Manager providing support, guidance and challenge when required. We are seeking an experienced treasurer who has a comprehensive understanding of charity finances, requirements and regulations and will actively support other board members to fulfil their collective responsibilities around finance. You will play a pivotal role in ensuring Guts UK's ambitious growth plans are achievable, and sustainable for the long term. As a charity we need to do more, fund more, and support more people and we need a treasurer who shares our passion in achieving this. Remuneration: This is a voluntary role with reimbursement for reasonable expense incurred in the course of the role (e.g. travel expenses). Time commitment: Average of 6-10 hours per month including quarterly Board meetings and quarterly committee meetings. Location: Anywhere. Board and delegated Committees are hybrid. The Board meets in person once a year combining a Board meeting with annual away day. Our trustees are located across the UK and beyond. Term: Board members serve for three years which can be extended. To apply, please submit your CV, and a cover letter highlighting the skills and experience you would bring to Gut UK, to Katie Noon, Chief Operating Officer, at . Applications will close on Friday 17 November at 5pm. If you are successfully shortlisted, you will be invited to a first interview which will be carried out remotely before the end of November 2025. Should candidates progress to a second interview, these will be carried out face-to-face in our London or Huddersfield offices in early December 2025. If you need any reasonable adjustments to be made to support your application, please contact us and we'll do our best to accommodate.

Chief Financial Officer Recruiting within the SY, CW, TF, ST, WV, WS & DYpostcodes.C overing areas of Staffordshire, Wolverhampton, Telford, Walsall, Dudley & Crewe! What's the opportunity? If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who's already made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits, you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEO's or MD's. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UKs major chartered accounting institutes and have been a real-life CFO/FD once, twice or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success, although your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment. We pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organisation, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today" and then as your portfolio builds think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Director's and Chief Finance Officer's services to mid-sized businesses. As we say, for those businesses that don't want, don't need and probably can't afford a full time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multiple regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well anyone can come up with numbers, we help our clients find the ones that really make a difference, not only to their business, but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!

About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.

Chief Financial Officer Recruiting across the West Country; including areas of Bath, Swindon, Salisbury & dorchester! What's the opportunity? If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who's already made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits, you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEO's or MD's. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UKs major chartered accounting institutes and have been a real-life CFO/FD once, twice or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success, although your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment. We pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organisation, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today" and then as your portfolio builds think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Director's and Chief Finance Officer's services to mid-sized businesses. As we say, for those businesses that don't want, don't need and probably can't afford a full time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multi regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well anyone can come up with numbers, we help our clients find the ones that really make a difference, not only to their business, but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!

As Treasurer for Guts UK , you will play a vital role in ensuring our financial health, sustainability, and transparency. You guide and advise the Board on financial strategy, budgeting, and risk management, Chair the Finance, Fundraising, Audit & Risk Committee (FFARC), ensuring robust oversight of financial and operational matters, support the CEO and COO, offering expert insight and challenge on financial planning and reporting, and champion good governance, transparency, and accountability across the organisation. The Treasurer works in close, regular, co-operation with the COO and Finance Manager providing support, guidance and challenge when required. We are seeking an experienced treasurer who has a comprehensive understanding of charity finances, requirements and regulations and will actively support other board members to fulfil their collective responsibilities around finance. You will play a pivotal role in ensuring Guts UK's ambitious growth plans are achievable, and sustainable for the long term. As a charity we need to do more, fund more, and support more people and we need a treasurer who shares our passion in achieving this. Remuneration: This is a voluntary role with reimbursement for reasonable expense incurred in the course of the role (e.g. travel expenses). Time commitment: Average of 6-10 hours per month including quarterly Board meetings and quarterly committee meetings. Location: Anywhere. Board and delegated Committees are hybrid. The Board meets in person once a year combining a Board meeting with annual away day. Our trustees are located across the UK and beyond. Term: Board members serve for three years which can be extended. To apply, please submit your CV, and a cover letter highlighting the skills and experience you would bring to Gut UK, to Katie Noon, Chief Operating Officer, at . Applications will close on Friday 17 November at 5pm. If you are successfully shortlisted, you will be invited to a first interview which will be carried out remotely before the end of November 2025. Should candidates progress to a second interview, these will be carried out face-to-face in our London or Huddersfield offices in early December 2025. If you need any reasonable adjustments to be made to support your application, please contact us and we'll do our best to accommodate.

Chief Financial Officer Recruiting within the TR, PL, TQ, EX & TApostcodes, across Taunton, Exeter, Plymouth, Torquay, & Truro . What's the opportunity? If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who's already made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits, you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEO's or MD's. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UKs major chartered accounting institutes and have been a real-life CFO/FD once, twice or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success, although your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment. We pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organisation, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today" and then as your portfolio builds think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Director's and Chief Finance Officer's services to mid-sized businesses. As we say, for those businesses that don't want, don't need and probably can't afford a full time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multiple regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well anyone can come up with numbers, we help our clients find the ones that really make a difference, not only to their business, but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!

Base salary - Competitive commensurate with experience Company benefits - Pension, Medicash plan, employee discounts, 25 days annual leave entitlement increasing with length of service. Location - Stoke on Trent, 5 mins walk from station with onsite car parking. Whilst we can support working from home if you wish, you will need to be comfortable commuting into the office when needed. About Click In today's dynamic Motor Dealer environment, Click Dealer understand the importance of new, innovative solutions to improve dealer performance and build customer loyalty. We have over 20 years' experience, with over 1,700 dealership clients and a portfolio of award-winning products including: websites, dealer management systems, lead management, stocking solutions, finance technology and lead generation SEM services. The Clickers, as staff here are affectionately known, are the key to our success and we aim to provide them with a supportive and entrepreneurial work environment that fosters collaboration and allows our people to take responsibility, be successful, improve our business, improve our customers' business and grow their own skills and personal development. What a typical week looks like Coaching, motivating, developing, and retaining staff, as well as coordinating incentive schemes, to deliver a high standard of customer service Be accountable for all aspects of leading the team. Recognise key motivators in the working environment, people's different motivational needs, and identify techniques to motivate your team. Take an active interest in, and support, everyone's personal development to meet both their career and business goals. Aligning team culture to the company Vision, Mission & Values Take ownership and responsibility for leading excellent service & delivery of team KPI's Review and analyse agent performance, and resource planning for annual leave cover Build knowledge of products across the team to support user success Be responsible for managing and understanding Click Dealer's policies and HR processes Drive customer retention by maintaining relationships with clients and utilising the customer retention process Handling escalations by following Click Dealer's internal process Ensure the accurate maintenance of information in the CRM Drive a world class customer experience utilising quality assurance processes Working collaboratively with the Head of Client Services and Key Stakeholders to build strong relationships and drive our culture amongst your team About You Ideally 2 years' experience in the SaaS sector Demonstrate a passion for Customer Service Knowledge of the automotive industry (beneficial) 2 years of leadership experience dedicated to managing and optimising customer retention programs to enhance commercial performance and key metrics Energetic personality and ability to motivate people Calm under pressure Key Activities People and task management of one of our Customer Care teams Manage and submit performance metrics Facilitate targeted SLA adherence Upwards delegation of emerging issues Collaborate with other members of the Operations leadership team Why work for Click Dealer? Click Dealer has been operating for over 20 years - originally founded by Gerry, who remains with the business as our Chief Visionary Officer. We provide a range of SaaS (Software as a Service) solutions to independent used car & van dealerships - including websites, dealer management system, and digital marketing solutions. We've won multiple awards and have a strong reputation in our industry. It's important that all our team members (or 'Clickers' as we affectionately call our employees) feel part of our Click family - we want you to feel welcome here. Everyone is a part of something extraordinary - Here, we have a culture, team, and atmosphere in which every Clicker's work is valued and important Your work is always appreciated and recognised - We can never give enough praise or recognition to our Clickers. Whether that's through treating them to lunch or giving them a shout out in Microsoft teams. You can lean on and trust us - All of our Clickers massively respect and appreciate one another, making the Click Dealer environment one that brings a great sense of belonging. Here you can lean on and trust your coworkers to work with you. You're constantly encouraged - We're always encouraging and helping our Clickers to do better and continuously learn. We provide clear pathways for career progression, with access to support and training to help get you there. Everyone is treated fairly - We are an Equal Opportunity Employer, which means that we are proud to fairly reward people for their efforts and achievements, as well as provide our employees every opportunity to provide feedback and talk to us if there is an issue. We know that you have a life outside of work with your own needs and desires - we put real value on inclusivity and people's wellbeing. You can expect: Flexible working environment - whether you prefer being in our office or would rather work predominantly at home, we can support flexible working arrangements. 25 days holiday plus bank holidays, increasing with service level. We encourage our team to book their holidays and take a break! Medical plan, including an Employee Assistance Programme. Our plan offers a range of services, including: a virtual GP service, 24/7 help line, and help with optical & dental costs. Training & Development - we want to support our Clickers with growth and upskilling. If there's an opportunity you're interested in, we are all ears! The finer details The role Customer Care Team Leader The team Customer Care - Operations Contract type Permanent, 35 hours per week Our office Winton House, Stoke-on-Trent, ST4 2RW - close to bus and rail links. If're excited by this opportunity and want to apply, send your CV in to us. It would be great to hear why you're interested in this being your next role!