Director of Financial Controls £80,000 - £120,000 + Benefits London Hybrid Permanent For a large, global NGO, we are recruiting a Director of Financial Controls. Reporting to the Global CFO, the Director of Financial Controls will join during a period of transformation to lead the development and delivery of financial systems, processes and controls supporting global operations, drive compliance, and enable informed decision-making. This is a key leadership role which will have strategic oversight of global transactions, and audits, procurement, finance systems and compliance. The Director of Financial Controls will shape and implement the global financial framework, and will maintain first-class governance, transparency, and accountability. Main Duties: Design and lead improvements for the generation of timely and accurate year-end statutory financial statements Influence and oversee implementation of external and internal audit processes, and lead the global responses to audit requests Support the Global CFO with preparation of Board and Trustee reports Design and manage financial systems for the management of global transactions, and timesheet management systems Design and manage accounting systems to consolidate accounts for the Charity Group Oversee and implement systems and processes to ensure compliance with UK VAT, PAYE and Gift Aid Oversee all Statutory Reporting and Compliance, including requirements of the UK Charities Commission, HMRC, and US IRS and Donors. Design and implement procurement policies, and vendor management solutions Review and update all policies and procedures relating to SORP guidelines, financial frameworks, processes and systems across financial strategy, internal resources and donor requirements Work with the Director of FP&A and Global Donor Reporting Manager on budgeting processes Design and oversee robust month-end and year-end closure procedures Design and oversee implementation of treasury and investment management systems, and risk-based forex management systems Review and sign-off monthly payroll transactions ensure compliance with HMRC. Lead, motivate and manage a team of highly performing staff, and champion change across the team and the adoption of new ways of working Person Specification: Qualified Accountant with strong knowledge of UK Charities Commission, SORP, and other statutory requirements including Charities VAT Experience or change, transformation, and turnaround Strong experience of withing across the NGO and Charity sector, ideally with an international and global footprint Experience of working with global systems and processes including multicurrency Restricted and unrestricted funding experience Strong leadership skills - both with direct reports and wider indirect stakeholder groups As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jan 21, 2026
Full time
Director of Financial Controls £80,000 - £120,000 + Benefits London Hybrid Permanent For a large, global NGO, we are recruiting a Director of Financial Controls. Reporting to the Global CFO, the Director of Financial Controls will join during a period of transformation to lead the development and delivery of financial systems, processes and controls supporting global operations, drive compliance, and enable informed decision-making. This is a key leadership role which will have strategic oversight of global transactions, and audits, procurement, finance systems and compliance. The Director of Financial Controls will shape and implement the global financial framework, and will maintain first-class governance, transparency, and accountability. Main Duties: Design and lead improvements for the generation of timely and accurate year-end statutory financial statements Influence and oversee implementation of external and internal audit processes, and lead the global responses to audit requests Support the Global CFO with preparation of Board and Trustee reports Design and manage financial systems for the management of global transactions, and timesheet management systems Design and manage accounting systems to consolidate accounts for the Charity Group Oversee and implement systems and processes to ensure compliance with UK VAT, PAYE and Gift Aid Oversee all Statutory Reporting and Compliance, including requirements of the UK Charities Commission, HMRC, and US IRS and Donors. Design and implement procurement policies, and vendor management solutions Review and update all policies and procedures relating to SORP guidelines, financial frameworks, processes and systems across financial strategy, internal resources and donor requirements Work with the Director of FP&A and Global Donor Reporting Manager on budgeting processes Design and oversee robust month-end and year-end closure procedures Design and oversee implementation of treasury and investment management systems, and risk-based forex management systems Review and sign-off monthly payroll transactions ensure compliance with HMRC. Lead, motivate and manage a team of highly performing staff, and champion change across the team and the adoption of new ways of working Person Specification: Qualified Accountant with strong knowledge of UK Charities Commission, SORP, and other statutory requirements including Charities VAT Experience or change, transformation, and turnaround Strong experience of withing across the NGO and Charity sector, ideally with an international and global footprint Experience of working with global systems and processes including multicurrency Restricted and unrestricted funding experience Strong leadership skills - both with direct reports and wider indirect stakeholder groups As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Quantity Surveyor Bradford Perm Competitive Salary, Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Quantity Surveyor to join our commercial team working from our office in Bradford. Working closely with our commercial manager and team, you will provide commercial support to the project, maintaining and maximising the profitability through timely requests for payment, minimising sub contract costs, agreement of variations and accurate reporting. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities on the project Ensure the use of, and compliance to, legal and company policies and processes in line with contractual obligations Understand project contract terms, manage risks and opportunities, ensuring they are commercially mitigated or enhanced. Identify any changes in line with NG Bailey's contractual obligations Maintain all records in order to maximise contractual entitlements Communicate with the operational teams on risk and contract terms and conditions, and have a continual understanding of project status Prepare, submit applications, and secure recovery of payment, with substantiation of compensation or variations With support, manage sub contract accounts through to final account settlement Monitor and control progress with the operational team, providing accurate internal reporting Ensure availability of all project reports, applications, certificates, payments, timeliness and quality of delivery, and tender allowances. With support, negotiate to settle the project account with the client What we're looking for : Ideally we are looking for someone with MEP/Building services, or main build construction experience, previously with experience at Quantity Surveyor level. Relevant BSC/degree or equivalent is desirable, but not essential Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Travel allowance or company vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 21, 2026
Full time
Quantity Surveyor Bradford Perm Competitive Salary, Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Quantity Surveyor to join our commercial team working from our office in Bradford. Working closely with our commercial manager and team, you will provide commercial support to the project, maintaining and maximising the profitability through timely requests for payment, minimising sub contract costs, agreement of variations and accurate reporting. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities on the project Ensure the use of, and compliance to, legal and company policies and processes in line with contractual obligations Understand project contract terms, manage risks and opportunities, ensuring they are commercially mitigated or enhanced. Identify any changes in line with NG Bailey's contractual obligations Maintain all records in order to maximise contractual entitlements Communicate with the operational teams on risk and contract terms and conditions, and have a continual understanding of project status Prepare, submit applications, and secure recovery of payment, with substantiation of compensation or variations With support, manage sub contract accounts through to final account settlement Monitor and control progress with the operational team, providing accurate internal reporting Ensure availability of all project reports, applications, certificates, payments, timeliness and quality of delivery, and tender allowances. With support, negotiate to settle the project account with the client What we're looking for : Ideally we are looking for someone with MEP/Building services, or main build construction experience, previously with experience at Quantity Surveyor level. Relevant BSC/degree or equivalent is desirable, but not essential Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Travel allowance or company vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
# IT Service Manager Job Introduction IT Service Manager Location: Westdown Camp, Wiltshire (SP3 4RS) Salary: £67,200 + Monthly Car Allowance of £600 Contract Type: Full-Time Permanent Hybrid Working: 2-3 days per week on site About Landmarc Support Services Landmarc is a leading provider of Facilities Management (FM) services, supporting critical operations to the MoD across the UK. We combine innovation, integrity, and flexibility to deliver exceptional service to our customers. Now, we're seeking an experienced IT Service Manager to lead our IT Service Desk and ensure great IT service delivery. This is a fantastic opportunity for an IT professional with strong leadership skills and a passion for IT Service Management (ITSM). You'll play a key role in shaping IT processes, driving service improvements, and ensuring seamless technology support for our business and customers. Key Responsibilities Lead and manage the IT Service Desk team, ensuring high performance and customer satisfaction. Own and improve ITIL-based IT Service Management processes across the lifecycle. Maintain the Service Portfolio and Catalogue, ensuring accuracy and compliance. Act as Change Manager, balancing efficiency with risk mitigation. Coordinate Major Incident Reviews and implement corrective actions. Monitor SLAs, customer feedback, and drive continuous improvement. Support service transition for new or changed IT services. Deliver ITSM training and guidance to staff and contractors. Essential Skills & Experience Strong knowledge of IT Service Management lifecycle and processes. Proven experience implementing and improving ITSM practices. ITIL certification (Foundation and Intermediate essential; Expert desirable). Familiarity with ITSM tools (e.g., HaloITSM) and telephony solutions (e.g., RingCentral). Excellent communication, stakeholder management, and leadership skills. Ability to manage change and work across all organisational levels. Desirable: Experience in a restricted MoD environment. Prerequisites Full UK driving licence. Ability to meet Baseline Personnel Security Standard (BPSS) and UK residency requirements (minimum 5 years). National Security Vetting may be required. What We Offer Competitive salary and benefits package. Opportunities for career progression and ITIL certification support. Work in a collaborative, mission-driven environment. Be part of a team that values integrity, flexibility, and customer focus. Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder. Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights: Pension Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc. Generous Holiday Entitlement Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Other Amazing Benefits Edenred Savings Scheme : Unlock exclusive discounts and savings for you and your family. Annual Salary Review : Conducted in consultation with our recognised Trade Unions to ensure fairness. Life Assurance : Insured for three times your annual salary to provide peace of mind for your loved ones. Health Cash Plan : Access health benefits for you and your family (add up to four children under 24 to your policy). Professional Development : Reimbursement of professional fees and support for ongoing training. Family-Friendly Policies : Supporting you during life's important moments. Sick Pay : Sick pay starts after just 6 months of service.At Landmarc, we don't just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer! About the Company Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003. IT Service Manager Salary £67,200 + Monthly Car Allowance £600 Frequency Annual Job Reference landmarc/TP/58/ Contract Type Permanent Closing Date 13 February, 2026 Job Category Manager Business Unit IT / Business Systems Location Westdown Camp, Tilshead, Salisbury, United Kingdom Posted on 14 January, 2026
Jan 21, 2026
Full time
# IT Service Manager Job Introduction IT Service Manager Location: Westdown Camp, Wiltshire (SP3 4RS) Salary: £67,200 + Monthly Car Allowance of £600 Contract Type: Full-Time Permanent Hybrid Working: 2-3 days per week on site About Landmarc Support Services Landmarc is a leading provider of Facilities Management (FM) services, supporting critical operations to the MoD across the UK. We combine innovation, integrity, and flexibility to deliver exceptional service to our customers. Now, we're seeking an experienced IT Service Manager to lead our IT Service Desk and ensure great IT service delivery. This is a fantastic opportunity for an IT professional with strong leadership skills and a passion for IT Service Management (ITSM). You'll play a key role in shaping IT processes, driving service improvements, and ensuring seamless technology support for our business and customers. Key Responsibilities Lead and manage the IT Service Desk team, ensuring high performance and customer satisfaction. Own and improve ITIL-based IT Service Management processes across the lifecycle. Maintain the Service Portfolio and Catalogue, ensuring accuracy and compliance. Act as Change Manager, balancing efficiency with risk mitigation. Coordinate Major Incident Reviews and implement corrective actions. Monitor SLAs, customer feedback, and drive continuous improvement. Support service transition for new or changed IT services. Deliver ITSM training and guidance to staff and contractors. Essential Skills & Experience Strong knowledge of IT Service Management lifecycle and processes. Proven experience implementing and improving ITSM practices. ITIL certification (Foundation and Intermediate essential; Expert desirable). Familiarity with ITSM tools (e.g., HaloITSM) and telephony solutions (e.g., RingCentral). Excellent communication, stakeholder management, and leadership skills. Ability to manage change and work across all organisational levels. Desirable: Experience in a restricted MoD environment. Prerequisites Full UK driving licence. Ability to meet Baseline Personnel Security Standard (BPSS) and UK residency requirements (minimum 5 years). National Security Vetting may be required. What We Offer Competitive salary and benefits package. Opportunities for career progression and ITIL certification support. Work in a collaborative, mission-driven environment. Be part of a team that values integrity, flexibility, and customer focus. Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder. Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights: Pension Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc. Generous Holiday Entitlement Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Other Amazing Benefits Edenred Savings Scheme : Unlock exclusive discounts and savings for you and your family. Annual Salary Review : Conducted in consultation with our recognised Trade Unions to ensure fairness. Life Assurance : Insured for three times your annual salary to provide peace of mind for your loved ones. Health Cash Plan : Access health benefits for you and your family (add up to four children under 24 to your policy). Professional Development : Reimbursement of professional fees and support for ongoing training. Family-Friendly Policies : Supporting you during life's important moments. Sick Pay : Sick pay starts after just 6 months of service.At Landmarc, we don't just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer! About the Company Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003. IT Service Manager Salary £67,200 + Monthly Car Allowance £600 Frequency Annual Job Reference landmarc/TP/58/ Contract Type Permanent Closing Date 13 February, 2026 Job Category Manager Business Unit IT / Business Systems Location Westdown Camp, Tilshead, Salisbury, United Kingdom Posted on 14 January, 2026
Apply today to work as a Machine Operator for our client, a Specialist Flexible Packaging Manufacturer. Staffline is recruiting Machine Operators in Leeds . The rate of pay is £12.21 - £12-91 per hour . This is a full-time role working 40 hours and the hours of work are: - 6am to 2pm - 2pm to 10pm - 10pm to 6am Currently working 6am to 2pm and 2pm to 10pm, but will be moving onto 3 shifts, so must be able to commit to all 3. Your Time at Work Your main responsibilities are to operate the Conversion machine confidently and proficiently, as part of the print environment, whilst adhering to the strict Health & Safety regulations and upholding the company's quality standards. Key Responsibilities: - Running one of the company's Conversion machines, producing work, right first time to customer specifications, achieving all company operational KPI's. - Ability to operate all machines within the dept. - Ensure that slitting jobs are prioritised and organised in line with the production schedule. - Ensure the correct work ticket is being used prior to Conversion. - Ensure all documentation is correctly filled out and signed on the works ticket on completion of the required conversion job. - Understands the use and need of the Radius system. - Ensure working area is clean, tidy and obstruction-free. - Embrace continuous improvement initiatives - Communicate with the Slitting and Conversion Manager or the Shift Manager any defects - Operate in line with site health and safety, environmental and quality standards, including BRC & ISO. - Organise your workload in line with the daily print programme, ensuring work is delivered against targets and customer requirements. - Ensure that all established quality standards are met. - Assist with production operations as and when required, including the maintenance and upkeep of relevant equipment. - Check Orders, process control, paperwork and requirements in advance of the plan, to enable production to operate effectively. Ensure the Shift Manager is notified immediately of anything missing or non-conformities. - Provide overtime cover as is necessary and reasonable. - Follow the cleaning regime, ensuring all documentation is completed. - To undertake reasonable requests as directed by the management from time to time. Our Perfect Worker Our perfect worker will ensure that all products produced are to customer specifications, will meet with quality assurance testing to achieve your KPI's. A reasonable level of fitness is required, as the role involves some physical activity, e.g., lifting & bending. You will be reliable, motivated, and enthusiastic about producing a quality finished product to customer specifications. Applicants will demonstrate the ability to work in a fast-paced manufacturing environment and the capacity to work under demanding deadlines. Experience in a similar role is desirable, but not essential as full training is provided. Key Information and Benefits - Earn £12.21 - £12-91 per hour - 40 hours a week - Temp to perm opportunity - Full training provided Job Ref: 2TF About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,(Apply online only) people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jan 21, 2026
Seasonal
Apply today to work as a Machine Operator for our client, a Specialist Flexible Packaging Manufacturer. Staffline is recruiting Machine Operators in Leeds . The rate of pay is £12.21 - £12-91 per hour . This is a full-time role working 40 hours and the hours of work are: - 6am to 2pm - 2pm to 10pm - 10pm to 6am Currently working 6am to 2pm and 2pm to 10pm, but will be moving onto 3 shifts, so must be able to commit to all 3. Your Time at Work Your main responsibilities are to operate the Conversion machine confidently and proficiently, as part of the print environment, whilst adhering to the strict Health & Safety regulations and upholding the company's quality standards. Key Responsibilities: - Running one of the company's Conversion machines, producing work, right first time to customer specifications, achieving all company operational KPI's. - Ability to operate all machines within the dept. - Ensure that slitting jobs are prioritised and organised in line with the production schedule. - Ensure the correct work ticket is being used prior to Conversion. - Ensure all documentation is correctly filled out and signed on the works ticket on completion of the required conversion job. - Understands the use and need of the Radius system. - Ensure working area is clean, tidy and obstruction-free. - Embrace continuous improvement initiatives - Communicate with the Slitting and Conversion Manager or the Shift Manager any defects - Operate in line with site health and safety, environmental and quality standards, including BRC & ISO. - Organise your workload in line with the daily print programme, ensuring work is delivered against targets and customer requirements. - Ensure that all established quality standards are met. - Assist with production operations as and when required, including the maintenance and upkeep of relevant equipment. - Check Orders, process control, paperwork and requirements in advance of the plan, to enable production to operate effectively. Ensure the Shift Manager is notified immediately of anything missing or non-conformities. - Provide overtime cover as is necessary and reasonable. - Follow the cleaning regime, ensuring all documentation is completed. - To undertake reasonable requests as directed by the management from time to time. Our Perfect Worker Our perfect worker will ensure that all products produced are to customer specifications, will meet with quality assurance testing to achieve your KPI's. A reasonable level of fitness is required, as the role involves some physical activity, e.g., lifting & bending. You will be reliable, motivated, and enthusiastic about producing a quality finished product to customer specifications. Applicants will demonstrate the ability to work in a fast-paced manufacturing environment and the capacity to work under demanding deadlines. Experience in a similar role is desirable, but not essential as full training is provided. Key Information and Benefits - Earn £12.21 - £12-91 per hour - 40 hours a week - Temp to perm opportunity - Full training provided Job Ref: 2TF About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,(Apply online only) people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
About Aios Medical Our overarching mission is to accelerate the mass market global adoption of consumer biotech products so every human can live at least 100 healthy years. Our immediate focus is excess bodyweight. We are accelerating the global take up of GLP 1 medications by increasing their accessibility to help solve obesity worldwide. To do that, we're building an AI powered clinical operating system: ClinicOS. ClinicOS makes it effortless for consumer brands to easily offer direct to patient healthcare, globally. We work with external Brand Partners, as well as using this infrastructure to scale our own internal consumer healthcare brands. Since we launched Fella Health in the US in June 2021, Fella has positioned itself as no nonsense weight loss for busy bigger guys. Today, we operate multiple brands across the US & UK - our two biggest are Fella Health (US & UK) and Bolt Pharmacy (UK). Our infrastructure will have served 100 million patients worldwide by 2035. We'll then use that direct to patient infrastructure to serve next gen biotech products at scale to increase the proportion of humans living at least 100 healthy years. In so doing, we'll become the world's first trillion dollar healthcare company. How far along are we? We've grown >1000x since Aug 2021, >200x since Aug 2022, >40x since Aug 2023. We're serving >40k customers with high NPS. We're >$50M/yr revenue. We've been cashflow positive for >24mo. We're a young startup and we're just getting started. This is still Day 1 and all our work is ahead of us. We're backed by top healthcare & consumer investors: Y Combinator Global Founders Capital - backed Facebook, Slack, LinkedIn, Revolut, Rocket Internet AngelList Early Stage Fund (backed by Naval Ravikant) BrandProject (venture builder behind 2 unicorns) The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation), Not Boring (Packy McCormick) You can read more about working with us here: Working at Aios Medical The opportunity as the UK General Manager at Bolt Pharmacy We're building a world class team. As Head of Operations UK at Bolt, your fundamental role is to build and scale the physical and logistical backbone that makes fast, safe, and high quality patient delivery possible. You'll take full ownership of our UK operations from the current pharmacy setup to the design and launch of our next generation facility. You'll build the systems that let us move from 4,000 to 35,000 orders a day without chaos. You'll streamline every step of dispensing, automate where possible, and create clear flow across receiving, checking, packing, and handoff. You'll strengthen cold chain and inventory security, implement scan based verification, and ensure the operation is ready to handle 10x scale. At its core, this role is about running the four walls of the operation: People management: You'll lead the on site operations team day to day. This includes hiring, training, scheduling, performance management, and making hard calls when needed. You'll set clear standards on the floor and build a culture of pace, precision, and accountability. Process improvement & throughput: You'll continuously improve how work gets done. This means driving micro optimizations in layout, tooling, and workflow to increase throughput while maintaining quality. You'll own the path from today's scale to 10k, 20k, and 35k+ orders per day. Daily facility operations: You'll keep the building running. From suppliers and pickups to equipment, maintenance, safety, and site readiness, you'll ensure the operation is stable, compliant, and resilient even under spikes or unexpected issues. Great performance in this role means the site runs smoothly at scale, error rates trend down, speed increases, and the team can absorb rapid growth without chaos or burnout. This is a full time, UK based role, with some meetings around midday Pacific Time for calls as needed. You'll report directly to Jordan Pellikan (Head of CX & Ops). You'll also work closely with: Richie (CEO) Saim (UK Lead) Ben Dowdle (Head of Product) Key responsibilities Take full ownership of the new UK site built to handle 35,000+ daily orders Own day to day execution across the facility, ensuring the site runs smoothly every day Build systems and routines that keep dispensing, packing, and delivery running reliably at scale Own cold chain integrity end to end as volume grows, including capacity planning, monitoring, and failure response Tighten physical security and stock control for high value inventory Own throughput, error rates, and SLAs, using metrics to drive daily decisions on the floor Build and lead the operations team Define clear structure, ownership, and station responsibilities on the floor Hire, train, and coach team members for consistency, speed, and quality Manage performance actively, address underperformance early, and make hard people decisions when needed Establish daily reporting, operating rhythms, and clear escalation paths Drive process improvement and throughput Continuously improve workflow across receiving, checking, packing, and handoff Lead micro optimizations in layout, tooling, and standard work to increase throughput without sacrificing quality Scale the operation in clear steps (current state > 10k > 20k > 35k+ orders per day) Evaluate automation pragmatically Explore automation and tooling only where it meaningfully reduces errors or manual load Pilot practical solutions in packing, checking, or cold chain prep when stability and volume justify it Prioritize reliability and execution over heavy or experimental tech builds Ensure delivery reliability at scale Own outbound performance and day to day coordination with logistics partners Ensure delivery remains predictable and resilient as order volume increases Escalate and resolve issues quickly to protect patient experience Need to have Scale in live operations: You've run or scaled a fulfillment/distribution site at 10k+ orders/day. You know how to take a site from hundreds to a few thousand orders/day without chaos. Process + layout design: You've mapped end to end flows (receiving dispensing checking packing handoff), balanced stations, and removed failure points. You can design a floor layout for speed and clarity. Security & stock control: You're comfortable with high value inventory controls: Access, storage, counts, reconciliations, and chain of custody. Cost & ROI mindset: You reduce cost per order while holding the line on speed, quality, and compliance. You People leadership: You hired effective leaders and built teams with a high cultural standards and clear accountability. Leading large teams 100+ in fast paced, operational environments such as logistics, warehousing etc Ownership & autonomy: You are obsess with efficiency: spotting bottlenecks, redesigning workflows.Anticipate blockers and proactively solve them before they become an issue. UK logistics experience: You've worked with parcel carriers (e.g., DPD/Royal Mail/3PLs) at scale and can make pickups, manifests, and exceptions reliable You can build and maintain close relationships with senior leadership at key partners like Novo Nordisk and Lilly to drive growth and resolve challenges. Multi site scalability: You've built systems and playbooks that can be replicated across future locations. You are able to translate vision into concrete plans, projects, and targets and then work towards achieving those roadmaps. Nice to have Automation/robotics: You've evaluated or deployed practical automation for dispensing, checking, packing, or cold chain handling (including external vendors). Pharmacy/regulated ops: You've worked in or alongside GPhC/MHRA environments and understand what "good" looks like for compliance in a live pharmacy setting. Move & commissioning: You've stood up a new site: layout, staffing plan, go live, and a low downtime transition & documented evrything. Delivery network depth: You've negotiated SLAs, built peak plans/contingencies, and improved first attempt success at scale. Hub and spoke literacy: You understand central fill models and how they change staffing, flow, and stock positioning. Startup pace: You've operated in high velocity settings where priorities move fast and "done" beats "perfect." Throughput & quality metrics: You build simple dashboards (throughput, error rates, SLAs, cold chain readiness) and use them to spot bottlenecks and improve week over week. Our cultural standards Belief in the mission: We will have served 100 million patients by the end of 2035 and we transform the life of most patients who join. We have a lot of work to do. We are obsessed with our patients and are dedicated to the mission. Unwavering integrity: We are at the frontier, so we often live in ambiguity with no trodden path. When we can't look to others for guidance, we must maintain impeccable ethics and unwavering integrity. Only the paranoid survive: Bad sh t is coming. By joining us . click apply for full job details
Jan 21, 2026
Full time
About Aios Medical Our overarching mission is to accelerate the mass market global adoption of consumer biotech products so every human can live at least 100 healthy years. Our immediate focus is excess bodyweight. We are accelerating the global take up of GLP 1 medications by increasing their accessibility to help solve obesity worldwide. To do that, we're building an AI powered clinical operating system: ClinicOS. ClinicOS makes it effortless for consumer brands to easily offer direct to patient healthcare, globally. We work with external Brand Partners, as well as using this infrastructure to scale our own internal consumer healthcare brands. Since we launched Fella Health in the US in June 2021, Fella has positioned itself as no nonsense weight loss for busy bigger guys. Today, we operate multiple brands across the US & UK - our two biggest are Fella Health (US & UK) and Bolt Pharmacy (UK). Our infrastructure will have served 100 million patients worldwide by 2035. We'll then use that direct to patient infrastructure to serve next gen biotech products at scale to increase the proportion of humans living at least 100 healthy years. In so doing, we'll become the world's first trillion dollar healthcare company. How far along are we? We've grown >1000x since Aug 2021, >200x since Aug 2022, >40x since Aug 2023. We're serving >40k customers with high NPS. We're >$50M/yr revenue. We've been cashflow positive for >24mo. We're a young startup and we're just getting started. This is still Day 1 and all our work is ahead of us. We're backed by top healthcare & consumer investors: Y Combinator Global Founders Capital - backed Facebook, Slack, LinkedIn, Revolut, Rocket Internet AngelList Early Stage Fund (backed by Naval Ravikant) BrandProject (venture builder behind 2 unicorns) The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation), Not Boring (Packy McCormick) You can read more about working with us here: Working at Aios Medical The opportunity as the UK General Manager at Bolt Pharmacy We're building a world class team. As Head of Operations UK at Bolt, your fundamental role is to build and scale the physical and logistical backbone that makes fast, safe, and high quality patient delivery possible. You'll take full ownership of our UK operations from the current pharmacy setup to the design and launch of our next generation facility. You'll build the systems that let us move from 4,000 to 35,000 orders a day without chaos. You'll streamline every step of dispensing, automate where possible, and create clear flow across receiving, checking, packing, and handoff. You'll strengthen cold chain and inventory security, implement scan based verification, and ensure the operation is ready to handle 10x scale. At its core, this role is about running the four walls of the operation: People management: You'll lead the on site operations team day to day. This includes hiring, training, scheduling, performance management, and making hard calls when needed. You'll set clear standards on the floor and build a culture of pace, precision, and accountability. Process improvement & throughput: You'll continuously improve how work gets done. This means driving micro optimizations in layout, tooling, and workflow to increase throughput while maintaining quality. You'll own the path from today's scale to 10k, 20k, and 35k+ orders per day. Daily facility operations: You'll keep the building running. From suppliers and pickups to equipment, maintenance, safety, and site readiness, you'll ensure the operation is stable, compliant, and resilient even under spikes or unexpected issues. Great performance in this role means the site runs smoothly at scale, error rates trend down, speed increases, and the team can absorb rapid growth without chaos or burnout. This is a full time, UK based role, with some meetings around midday Pacific Time for calls as needed. You'll report directly to Jordan Pellikan (Head of CX & Ops). You'll also work closely with: Richie (CEO) Saim (UK Lead) Ben Dowdle (Head of Product) Key responsibilities Take full ownership of the new UK site built to handle 35,000+ daily orders Own day to day execution across the facility, ensuring the site runs smoothly every day Build systems and routines that keep dispensing, packing, and delivery running reliably at scale Own cold chain integrity end to end as volume grows, including capacity planning, monitoring, and failure response Tighten physical security and stock control for high value inventory Own throughput, error rates, and SLAs, using metrics to drive daily decisions on the floor Build and lead the operations team Define clear structure, ownership, and station responsibilities on the floor Hire, train, and coach team members for consistency, speed, and quality Manage performance actively, address underperformance early, and make hard people decisions when needed Establish daily reporting, operating rhythms, and clear escalation paths Drive process improvement and throughput Continuously improve workflow across receiving, checking, packing, and handoff Lead micro optimizations in layout, tooling, and standard work to increase throughput without sacrificing quality Scale the operation in clear steps (current state > 10k > 20k > 35k+ orders per day) Evaluate automation pragmatically Explore automation and tooling only where it meaningfully reduces errors or manual load Pilot practical solutions in packing, checking, or cold chain prep when stability and volume justify it Prioritize reliability and execution over heavy or experimental tech builds Ensure delivery reliability at scale Own outbound performance and day to day coordination with logistics partners Ensure delivery remains predictable and resilient as order volume increases Escalate and resolve issues quickly to protect patient experience Need to have Scale in live operations: You've run or scaled a fulfillment/distribution site at 10k+ orders/day. You know how to take a site from hundreds to a few thousand orders/day without chaos. Process + layout design: You've mapped end to end flows (receiving dispensing checking packing handoff), balanced stations, and removed failure points. You can design a floor layout for speed and clarity. Security & stock control: You're comfortable with high value inventory controls: Access, storage, counts, reconciliations, and chain of custody. Cost & ROI mindset: You reduce cost per order while holding the line on speed, quality, and compliance. You People leadership: You hired effective leaders and built teams with a high cultural standards and clear accountability. Leading large teams 100+ in fast paced, operational environments such as logistics, warehousing etc Ownership & autonomy: You are obsess with efficiency: spotting bottlenecks, redesigning workflows.Anticipate blockers and proactively solve them before they become an issue. UK logistics experience: You've worked with parcel carriers (e.g., DPD/Royal Mail/3PLs) at scale and can make pickups, manifests, and exceptions reliable You can build and maintain close relationships with senior leadership at key partners like Novo Nordisk and Lilly to drive growth and resolve challenges. Multi site scalability: You've built systems and playbooks that can be replicated across future locations. You are able to translate vision into concrete plans, projects, and targets and then work towards achieving those roadmaps. Nice to have Automation/robotics: You've evaluated or deployed practical automation for dispensing, checking, packing, or cold chain handling (including external vendors). Pharmacy/regulated ops: You've worked in or alongside GPhC/MHRA environments and understand what "good" looks like for compliance in a live pharmacy setting. Move & commissioning: You've stood up a new site: layout, staffing plan, go live, and a low downtime transition & documented evrything. Delivery network depth: You've negotiated SLAs, built peak plans/contingencies, and improved first attempt success at scale. Hub and spoke literacy: You understand central fill models and how they change staffing, flow, and stock positioning. Startup pace: You've operated in high velocity settings where priorities move fast and "done" beats "perfect." Throughput & quality metrics: You build simple dashboards (throughput, error rates, SLAs, cold chain readiness) and use them to spot bottlenecks and improve week over week. Our cultural standards Belief in the mission: We will have served 100 million patients by the end of 2035 and we transform the life of most patients who join. We have a lot of work to do. We are obsessed with our patients and are dedicated to the mission. Unwavering integrity: We are at the frontier, so we often live in ambiguity with no trodden path. When we can't look to others for guidance, we must maintain impeccable ethics and unwavering integrity. Only the paranoid survive: Bad sh t is coming. By joining us . click apply for full job details
Digital Skills Specialist x 2 Leeds - hybrid Perm Summary We're currently seeking 2 x Digital Skills Specialist (Trainer) to join our growing team in the Leeds office. These individuals will be working closely with the ICT Digital Learning Manager to uncover, shape and elevate our digital learning needs. Together, you'll drive forward our ICT goals and business strategies, empowering the organisation to get the very best from its ICT team and applications. You'll be responsible for bringing learning to life by designing and delivering dynamic, engaging training experiences across multiple channels. Help colleagues master the digital systems that power our work - boosting confidence, collaboration, safety and efficiency across the Group. Some of the deliverables for the role include: Deliver ICT Induction Training, Business Systems Training, Microsoft 365 sessions and ICT Connect events to support digital skills development across the organisation. Ensure training is accessible, engaging and responsive to business needs through a mix of in-person and online sessions and eLearning packages. Work with the Digital Learning Manager to identify future digital skills training needs for the business and explore ways to improve digital skills learning delivery and resources. Collaborate with ICT leadership to help create clear and effective communications on initiatives, changes, policies and training. Engage with the Digital Ambassadors network to improve understanding of the colleague ICT experience and identify areas for improvement. Create new digital learning resources including user guides, training videos and eLearning content to support digital skills development. Assist with the maintenance of existing resources to ensure accuracy and relevance. Build strong relationships with ICT and L&D teams to support system changes, upgrades and wider business training initiatives, ensuring digital skills are integrated effectively. Work proactively with Operational support teams to identify training needs based on Service Desk tickets and frequently asked questions. Provide support and signposting to appropriate learning resources for learners following training. Support the safe use of ICT systems by promoting Digital Safety best practice and ensuring appropriate controls are followed to reduce incidents. What we're looking for: Previously been in an IT Trainer role Proven experience in delivering engaging and effective training sessions to diverse audience Solid understanding of user challenges with ICT technology and ability to adapt learning accordingly Proven ability to communicate clearly and effectively with colleagues at all levels using all forms of communication Strong attention to detail with a track record of producing high-quality work Ability to work independently and manage time effectively Experience creating eLearning content with tools such as Articulate and Camtasia would be ideal Demonstrate a good understanding of Microsoft 365 product capabilities (including Co-pilot or other generative AI tools) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 21, 2026
Full time
Digital Skills Specialist x 2 Leeds - hybrid Perm Summary We're currently seeking 2 x Digital Skills Specialist (Trainer) to join our growing team in the Leeds office. These individuals will be working closely with the ICT Digital Learning Manager to uncover, shape and elevate our digital learning needs. Together, you'll drive forward our ICT goals and business strategies, empowering the organisation to get the very best from its ICT team and applications. You'll be responsible for bringing learning to life by designing and delivering dynamic, engaging training experiences across multiple channels. Help colleagues master the digital systems that power our work - boosting confidence, collaboration, safety and efficiency across the Group. Some of the deliverables for the role include: Deliver ICT Induction Training, Business Systems Training, Microsoft 365 sessions and ICT Connect events to support digital skills development across the organisation. Ensure training is accessible, engaging and responsive to business needs through a mix of in-person and online sessions and eLearning packages. Work with the Digital Learning Manager to identify future digital skills training needs for the business and explore ways to improve digital skills learning delivery and resources. Collaborate with ICT leadership to help create clear and effective communications on initiatives, changes, policies and training. Engage with the Digital Ambassadors network to improve understanding of the colleague ICT experience and identify areas for improvement. Create new digital learning resources including user guides, training videos and eLearning content to support digital skills development. Assist with the maintenance of existing resources to ensure accuracy and relevance. Build strong relationships with ICT and L&D teams to support system changes, upgrades and wider business training initiatives, ensuring digital skills are integrated effectively. Work proactively with Operational support teams to identify training needs based on Service Desk tickets and frequently asked questions. Provide support and signposting to appropriate learning resources for learners following training. Support the safe use of ICT systems by promoting Digital Safety best practice and ensuring appropriate controls are followed to reduce incidents. What we're looking for: Previously been in an IT Trainer role Proven experience in delivering engaging and effective training sessions to diverse audience Solid understanding of user challenges with ICT technology and ability to adapt learning accordingly Proven ability to communicate clearly and effectively with colleagues at all levels using all forms of communication Strong attention to detail with a track record of producing high-quality work Ability to work independently and manage time effectively Experience creating eLearning content with tools such as Articulate and Camtasia would be ideal Demonstrate a good understanding of Microsoft 365 product capabilities (including Co-pilot or other generative AI tools) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Closing date: 27-01-2026 Customer Team Leader Location: 74 Frederick Crescent , Port Ellen, PA42 7BE Pay: £13.99 per hour Contract: 35 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jan 21, 2026
Full time
Closing date: 27-01-2026 Customer Team Leader Location: 74 Frederick Crescent , Port Ellen, PA42 7BE Pay: £13.99 per hour Contract: 35 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Hundreds of inspiring events. Thousands of participants. One clear purpose. Events assistants ( insert location ) Salary £13.80 per hour + benefits Reports to: Events Manager Department: Marketing, Fundraising & Engagement Contract: insert no x Casual contracts. 1 May to October 2026 Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours. Location: Gloucestershire, Bristol, Somerset, Hampshire, South Wales Closing date: 28th January :55 Interview date : Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February) Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2025, in Yarnfield, Staffordshire with travel, accommodation and food included. At Cancer Research UK, we exist to beat cancer. We're looking for passionate events assistants to work in Cancer Research UK's Marketing, Fundraising and Engagement team. You'll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others. In a lively, vibrant working environment, you'll discover something new every day, whether it's a new course, a new community or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are. You can learn more about our fantastic teams on our event opportunities. Click here What will I be doing? Supporting the event manager in the delivery of large-scale and logistically complex events. Managing a large and diverse team of volunteers. Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised. Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events. What skills are you looking for? A passion for events. Adaptability to changing situations with the ability to work on your own initiative. The ability to solve problems and respond to opportunities and challenges. Excellent interpersonal skills with the ability to build rapport with a range of people. Confidence to represent Cancer Research UK publicly. Good organisation and prioritisation skills. Resilience and reliability to remain calm under pressure and consistently deliver high-quality results. It's a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site. What else do I need to know? This role mostly takes place on weekends making it easy to fit around some jobs and/or studies. We work in all weather conditions, and our shifts cover some night-time events. We work across 5 geographical 'divisions' in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You'll need to live within the divisional boundaries and you'll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you. While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Jan 21, 2026
Full time
Hundreds of inspiring events. Thousands of participants. One clear purpose. Events assistants ( insert location ) Salary £13.80 per hour + benefits Reports to: Events Manager Department: Marketing, Fundraising & Engagement Contract: insert no x Casual contracts. 1 May to October 2026 Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours. Location: Gloucestershire, Bristol, Somerset, Hampshire, South Wales Closing date: 28th January :55 Interview date : Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February) Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2025, in Yarnfield, Staffordshire with travel, accommodation and food included. At Cancer Research UK, we exist to beat cancer. We're looking for passionate events assistants to work in Cancer Research UK's Marketing, Fundraising and Engagement team. You'll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others. In a lively, vibrant working environment, you'll discover something new every day, whether it's a new course, a new community or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are. You can learn more about our fantastic teams on our event opportunities. Click here What will I be doing? Supporting the event manager in the delivery of large-scale and logistically complex events. Managing a large and diverse team of volunteers. Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised. Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events. What skills are you looking for? A passion for events. Adaptability to changing situations with the ability to work on your own initiative. The ability to solve problems and respond to opportunities and challenges. Excellent interpersonal skills with the ability to build rapport with a range of people. Confidence to represent Cancer Research UK publicly. Good organisation and prioritisation skills. Resilience and reliability to remain calm under pressure and consistently deliver high-quality results. It's a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site. What else do I need to know? This role mostly takes place on weekends making it easy to fit around some jobs and/or studies. We work in all weather conditions, and our shifts cover some night-time events. We work across 5 geographical 'divisions' in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You'll need to live within the divisional boundaries and you'll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you. While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Company Description Branch Manager Southwark, SE16 7DW £44,339 - £48,773 DOE What we offer We're creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Branch Manager at Advantage Healthcare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. Job Description What you'll do The role of the Branch Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to our service users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. You will also be responsible for compliance for quality internally and for regulators and contract holders. What you'll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You'll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We'll also empower you to feel proud of the impactful and meaningful work that you do. We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 25 Days Holiday Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay Death in Service Payment Occupational Sick Pay subject to terms and conditions and qualifying period Qualifications What you need You will need to be an efficient, organised and experienced manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group's range of services. You will also need good budget, business management and commercial skills to succeed in this role. Additional Information Why choose us? We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey London Care is an Equal Opportunities Employer and part of the CCH Group
Jan 21, 2026
Full time
Company Description Branch Manager Southwark, SE16 7DW £44,339 - £48,773 DOE What we offer We're creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Branch Manager at Advantage Healthcare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. Job Description What you'll do The role of the Branch Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to our service users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. You will also be responsible for compliance for quality internally and for regulators and contract holders. What you'll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You'll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We'll also empower you to feel proud of the impactful and meaningful work that you do. We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 25 Days Holiday Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay Death in Service Payment Occupational Sick Pay subject to terms and conditions and qualifying period Qualifications What you need You will need to be an efficient, organised and experienced manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group's range of services. You will also need good budget, business management and commercial skills to succeed in this role. Additional Information Why choose us? We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey London Care is an Equal Opportunities Employer and part of the CCH Group
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We are looking for a Store Manager to join our fashion store in Lincoln - LN5 7DQ. What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L This is full time role for 35hrs a week. Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Please note that you will need to be fully flexible for this role. What s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You ll be seamlessly redirected to the BHF Careers page . Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check : Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters : We re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly : Early applications are encouraged. We ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jan 21, 2026
Full time
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We are looking for a Store Manager to join our fashion store in Lincoln - LN5 7DQ. What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L This is full time role for 35hrs a week. Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Please note that you will need to be fully flexible for this role. What s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You ll be seamlessly redirected to the BHF Careers page . Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check : Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters : We re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly : Early applications are encouraged. We ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Here at the Royal British Legion, we are currently embarking on an exciting phase of transformation. As part of our newly formed Data, Technology and Transformation Directorate, we are seeking Director: Change and Transformation to join our team and be the strategic lead for organisational change. Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy. You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include: - Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board - Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained - Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources - Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes - Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity - Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications) Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Private Healthcare - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: First Stage (virtual):17th and 18th February 2026 Second Stage (in person at RBL Haig House office): date/s TBC Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Jan 21, 2026
Full time
Here at the Royal British Legion, we are currently embarking on an exciting phase of transformation. As part of our newly formed Data, Technology and Transformation Directorate, we are seeking Director: Change and Transformation to join our team and be the strategic lead for organisational change. Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy. You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include: - Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board - Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained - Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources - Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes - Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity - Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications) Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Private Healthcare - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: First Stage (virtual):17th and 18th February 2026 Second Stage (in person at RBL Haig House office): date/s TBC Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Essential Criteria Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Jan 21, 2026
Full time
What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Essential Criteria Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Security and Contract Services Manager page is loaded Security and Contract Services Managerlocations: Worthingtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 2, 2026 (13 days left to apply)job requisition id: JR7633 Closing Date 2026-02-02 Job Title: Security and Contract Services Manager Location: Durrington, travel across the patch Contract Type: Perm, Full Time Hours: 37 - Will be part of on call rota Salary: To be discussed at screening stage. About the role This is a high impact role supporting the safety of our people, assets, and operational sites. You'll be the key link between our Security team, Commercial, Operations and our security service providers-driving performance, compliance and continuous improvement in a regulated environment. What you will be responsible for: Lead the delivery and ongoing improvement of all security services, with a major focus on manned guarding. Manage and develop a small in house team (2 FTE) delivering corporate security and admin support. Oversee 3rd party contracts-including guarding, temporary security solutions, and electronic systems maintenance-ensuring they meet service levels, KPIs and legislative requirements. Work closely with suppliers to audit service delivery, resolve compliance issues and strengthen supply chain resilience. Develop, maintain and embed security service policies, standards and best practice. Partner with our Alarm Monitoring Centre and wider security team to build an integrated and compliant suite of security services. Lead service reviews, analyse performance data and drive continuous improvement. Manage budgets, billing processes, and operational communications across the business. Support the development of new security contracts and frameworks. What you'll bring to the role: 5+ years' experience in a similar operational security role. Proven experience managing manned guarding services and security suppliers in a regulated or complex environment. Strong understanding of security legislation, industry standards and compliance requirements-ideally including water sector guidance. Experience auditing service delivery and driving contract performance improvements. Ability to lead through change, influence stakeholders and communicate effectively at all levels. A detailed understanding of security supply chain risks and resilience. Experience contributing to framework tenders and new service developments. Ability to work independently, manage competing priorities and deliver at scale across a wide geographic region. Full UK driving licence and access to a vehicle. Eligibility to hold National Security Vetting (SC level). Please note internally you will be known as Security Services Manager Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation Growth-Oriented "We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply-even if your experience doesn't perfectly match every requirement. We'll support your growth and development." We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration. We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants. Our Benefits Company and performance-related bonus Generous pension with up to 11% company contribution Life assurance payment equal to four times your annual salary Health benefits through a Cash Plan Two paid community volunteering days a year 25 days annual holiday Occupational health service Retail discount app We offer competitive maternity leave, and flexible return to work options
Jan 21, 2026
Full time
Security and Contract Services Manager page is loaded Security and Contract Services Managerlocations: Worthingtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 2, 2026 (13 days left to apply)job requisition id: JR7633 Closing Date 2026-02-02 Job Title: Security and Contract Services Manager Location: Durrington, travel across the patch Contract Type: Perm, Full Time Hours: 37 - Will be part of on call rota Salary: To be discussed at screening stage. About the role This is a high impact role supporting the safety of our people, assets, and operational sites. You'll be the key link between our Security team, Commercial, Operations and our security service providers-driving performance, compliance and continuous improvement in a regulated environment. What you will be responsible for: Lead the delivery and ongoing improvement of all security services, with a major focus on manned guarding. Manage and develop a small in house team (2 FTE) delivering corporate security and admin support. Oversee 3rd party contracts-including guarding, temporary security solutions, and electronic systems maintenance-ensuring they meet service levels, KPIs and legislative requirements. Work closely with suppliers to audit service delivery, resolve compliance issues and strengthen supply chain resilience. Develop, maintain and embed security service policies, standards and best practice. Partner with our Alarm Monitoring Centre and wider security team to build an integrated and compliant suite of security services. Lead service reviews, analyse performance data and drive continuous improvement. Manage budgets, billing processes, and operational communications across the business. Support the development of new security contracts and frameworks. What you'll bring to the role: 5+ years' experience in a similar operational security role. Proven experience managing manned guarding services and security suppliers in a regulated or complex environment. Strong understanding of security legislation, industry standards and compliance requirements-ideally including water sector guidance. Experience auditing service delivery and driving contract performance improvements. Ability to lead through change, influence stakeholders and communicate effectively at all levels. A detailed understanding of security supply chain risks and resilience. Experience contributing to framework tenders and new service developments. Ability to work independently, manage competing priorities and deliver at scale across a wide geographic region. Full UK driving licence and access to a vehicle. Eligibility to hold National Security Vetting (SC level). Please note internally you will be known as Security Services Manager Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation Growth-Oriented "We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply-even if your experience doesn't perfectly match every requirement. We'll support your growth and development." We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration. We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants. Our Benefits Company and performance-related bonus Generous pension with up to 11% company contribution Life assurance payment equal to four times your annual salary Health benefits through a Cash Plan Two paid community volunteering days a year 25 days annual holiday Occupational health service Retail discount app We offer competitive maternity leave, and flexible return to work options
Our client, a leading establishment in the luxury hotel field, is currently seeking a dedicated and experienced Event Manager to join their team. This permanent role is perfect for a professional with a strong background in supply chain customer service, aiming to ensure financial success and guest satisfaction through effective event management. Key Responsibilities: Ensure smooth handover from Sales to Events team Adhere to sales contracts, including deposit schedules and rooming list deadlines Build and maintain strong relationships with clients through effective planning Deliver excellent guest service standards Provide guidance to clients on event planning to meet expectations and maintain profitability Practice effective revenue and yield management Manage space release policies to maximise room/event space profitability Coordinate thoroughly with all hotel departments Communicate event details clearly via BEOs, resumes, and cover sheets Act as liaison during events to manage real-time changes Audit banquet checks and billing for accuracy Finalise post-event billing and follow up on payments Mentor and communicate expectations to Event Co-ordinator and Planning Administrator Be a Fairmont Brand Ambassador in appearance and manner Job Requirements: Experience in event management with a focus on supply chain customer service Strong communication skills, both written and verbal Ability to build client relationships and deliver high standards of guest service Understanding of revenue and yield management principles Proficiency in coordinating with various departments to ensure smooth event execution Excellent organisational and time management skills Strong attention to detail and problem-solving abilities Professional appearance and behaviour Commitment to continuous professional development Benefits: Competitive salary Opportunity to work in a dynamic and prestigious environment Commitment to your continuous professional development Supportive and collaborative team culture Employee benefits package If you are an experienced Event Manager looking to further your career in a challenging and rewarding role, we would love to hear from you. Apply now to join our client's dynamic team.
Jan 21, 2026
Full time
Our client, a leading establishment in the luxury hotel field, is currently seeking a dedicated and experienced Event Manager to join their team. This permanent role is perfect for a professional with a strong background in supply chain customer service, aiming to ensure financial success and guest satisfaction through effective event management. Key Responsibilities: Ensure smooth handover from Sales to Events team Adhere to sales contracts, including deposit schedules and rooming list deadlines Build and maintain strong relationships with clients through effective planning Deliver excellent guest service standards Provide guidance to clients on event planning to meet expectations and maintain profitability Practice effective revenue and yield management Manage space release policies to maximise room/event space profitability Coordinate thoroughly with all hotel departments Communicate event details clearly via BEOs, resumes, and cover sheets Act as liaison during events to manage real-time changes Audit banquet checks and billing for accuracy Finalise post-event billing and follow up on payments Mentor and communicate expectations to Event Co-ordinator and Planning Administrator Be a Fairmont Brand Ambassador in appearance and manner Job Requirements: Experience in event management with a focus on supply chain customer service Strong communication skills, both written and verbal Ability to build client relationships and deliver high standards of guest service Understanding of revenue and yield management principles Proficiency in coordinating with various departments to ensure smooth event execution Excellent organisational and time management skills Strong attention to detail and problem-solving abilities Professional appearance and behaviour Commitment to continuous professional development Benefits: Competitive salary Opportunity to work in a dynamic and prestigious environment Commitment to your continuous professional development Supportive and collaborative team culture Employee benefits package If you are an experienced Event Manager looking to further your career in a challenging and rewarding role, we would love to hear from you. Apply now to join our client's dynamic team.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
We are recruiting for an SAP Sales & Distribution Solution Owner to be part of our Solution Ownership team, Cambridge. This team is responsible for providing solutions around SAP development. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As the SAP SD Solution owner, you will Assist business representatives and development teams within the organisation to provide optimal SAP solutions and work with the SAP Delivery team to see them through to implementation. Help influence the SAP roadmap and enable maximum value to be leveraged from the existing SAP landscape. Provide initial sizing and complexity estimates you would be expected to work alongside development teams of varying size thought out the development cycle ensuring best practice, scalable solutions are delivered. Supervise a team of practical specialists as part of a wider function or be a professional / technical specialist in a defined discipline. Manage a group of staff engaged in specialist / technical work or be a company specialist in knowing, managing or maintaining a specific process / system or providing professional consultancy / advice. Counsel others in making their decisions and would need to be highly influential / persuasive. Select the appropriate approach and create / adapt previous approaches dependent upon the situation and to consider the implications of their advice and subsequent actions. A good understanding of the business area as a whole, its structure and business processes, is essential, or a good understanding across the press in a support function. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You An SAP professional with experience of multiple full project lifecycles. Detailed understanding of the SAP SD module is required with experience across other relevant modules a plus. Ability to manage a team Good communication skills, including the ability to advise and influence people at all levels of the organisation Project management knowledge and experience Ability to implement change For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 4th February. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. If you are shortlisted and progressed through the stages, you can expect: : A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Closing Date:4 February 2026
Jan 21, 2026
Full time
We are recruiting for an SAP Sales & Distribution Solution Owner to be part of our Solution Ownership team, Cambridge. This team is responsible for providing solutions around SAP development. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As the SAP SD Solution owner, you will Assist business representatives and development teams within the organisation to provide optimal SAP solutions and work with the SAP Delivery team to see them through to implementation. Help influence the SAP roadmap and enable maximum value to be leveraged from the existing SAP landscape. Provide initial sizing and complexity estimates you would be expected to work alongside development teams of varying size thought out the development cycle ensuring best practice, scalable solutions are delivered. Supervise a team of practical specialists as part of a wider function or be a professional / technical specialist in a defined discipline. Manage a group of staff engaged in specialist / technical work or be a company specialist in knowing, managing or maintaining a specific process / system or providing professional consultancy / advice. Counsel others in making their decisions and would need to be highly influential / persuasive. Select the appropriate approach and create / adapt previous approaches dependent upon the situation and to consider the implications of their advice and subsequent actions. A good understanding of the business area as a whole, its structure and business processes, is essential, or a good understanding across the press in a support function. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You An SAP professional with experience of multiple full project lifecycles. Detailed understanding of the SAP SD module is required with experience across other relevant modules a plus. Ability to manage a team Good communication skills, including the ability to advise and influence people at all levels of the organisation Project management knowledge and experience Ability to implement change For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 4th February. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. If you are shortlisted and progressed through the stages, you can expect: : A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Closing Date:4 February 2026
Role overview: We are seeking a skilled Senior Floor Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service. Responsibilities: Support the store management team in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs. Drive store sales through effective merchandising, stock replenishment & team motivation. Monitor and drive all key performance indicators such as Sales, Conversion, Units and more. Support the Store Management team in optimising financial performance of the store by effectively managing costs, including audit compliance and wage cost. Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Monthly discretionary bonus schemes Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from over retailers through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Jan 21, 2026
Full time
Role overview: We are seeking a skilled Senior Floor Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service. Responsibilities: Support the store management team in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs. Drive store sales through effective merchandising, stock replenishment & team motivation. Monitor and drive all key performance indicators such as Sales, Conversion, Units and more. Support the Store Management team in optimising financial performance of the store by effectively managing costs, including audit compliance and wage cost. Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Monthly discretionary bonus schemes Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from over retailers through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement. With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions. This role will be supporting our Commercial function and partnering very closely with our Chief Revenue Officer and our VP of Commercial in the UK. What you'll be doing: Strategic Business Partnering Serve as a trusted advisor to senior functional leaders within our Commercial organisation, supporting the alignment of people strategies with business goals. Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans. Provide coaching and support to leaders on team dynamics, engagement, performance, and change. Workforce Planning & Organisational Design Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities. Support organisational design activities, ensuring scalable and effective operating models. Use data and business insights to inform headcount planning, role definition, and structural adjustments. Leadership & Talent Development Partner with the Commercial leadership team to help level up their individual leadership capability and impact Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies. Identify high-potential sales talent, support succession planning for key commercial roles, and contribute to leadership development initiatives for sales managers Coach leaders to enhance their team leadership and talent management skills. Culture, Change & Engagement Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs. Lead or contribute to change initiatives that improve performance, inclusion, and team health. Help embed values-led leadership and foster a collaborative, high-performing culture. Data-Driven Insights Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making. Monitor functional health metrics and proactively address emerging issues or opportunities. Collaboration & Influence Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies. Contribute to the continuous improvement of people processes, policies, and programmes. Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change. Who you are: You are an experienced HR professional with a strong track record of partnering with senior leaders to deliver high-impact people strategies ideally, supporting sales teams. You combine strategic thinking with a pragmatic approach, operating comfortably across both big-picture initiatives and hands on delivery. You have excellent relationship building skills and the credibility to influence and challenge at senior levels. You are skilled at navigating ambiguity and solving complex problems with a data informed mindset. You demonstrate strong business acumen and curiosity about how HR practices drive commercial outcomes, with a solid understanding of sales cycles, market dynamics, and customer acquisition strategies. You are passionate about leadership, culture, and enabling teams to perform at their best. You communicate clearly and with purpose, adapting your style to different audiences and contexts. You are collaborative by nature and thrive in environments where you partner across functions and regions to get things done. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.
Jan 21, 2026
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement. With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions. This role will be supporting our Commercial function and partnering very closely with our Chief Revenue Officer and our VP of Commercial in the UK. What you'll be doing: Strategic Business Partnering Serve as a trusted advisor to senior functional leaders within our Commercial organisation, supporting the alignment of people strategies with business goals. Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans. Provide coaching and support to leaders on team dynamics, engagement, performance, and change. Workforce Planning & Organisational Design Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities. Support organisational design activities, ensuring scalable and effective operating models. Use data and business insights to inform headcount planning, role definition, and structural adjustments. Leadership & Talent Development Partner with the Commercial leadership team to help level up their individual leadership capability and impact Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies. Identify high-potential sales talent, support succession planning for key commercial roles, and contribute to leadership development initiatives for sales managers Coach leaders to enhance their team leadership and talent management skills. Culture, Change & Engagement Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs. Lead or contribute to change initiatives that improve performance, inclusion, and team health. Help embed values-led leadership and foster a collaborative, high-performing culture. Data-Driven Insights Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making. Monitor functional health metrics and proactively address emerging issues or opportunities. Collaboration & Influence Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies. Contribute to the continuous improvement of people processes, policies, and programmes. Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change. Who you are: You are an experienced HR professional with a strong track record of partnering with senior leaders to deliver high-impact people strategies ideally, supporting sales teams. You combine strategic thinking with a pragmatic approach, operating comfortably across both big-picture initiatives and hands on delivery. You have excellent relationship building skills and the credibility to influence and challenge at senior levels. You are skilled at navigating ambiguity and solving complex problems with a data informed mindset. You demonstrate strong business acumen and curiosity about how HR practices drive commercial outcomes, with a solid understanding of sales cycles, market dynamics, and customer acquisition strategies. You are passionate about leadership, culture, and enabling teams to perform at their best. You communicate clearly and with purpose, adapting your style to different audiences and contexts. You are collaborative by nature and thrive in environments where you partner across functions and regions to get things done. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.
Methods Business & Digital Technology Ltd
Hackney, London
About us Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation. At Methods we believe that true digital transformation can only be delivered when organisations truly understand their users and build their services around them. We are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun. Your role We are looking for a Senior Product Manager to join our team. As a Senior Product Manager, you will be an expert in product management tools and techniques who can support and coach others. You will work closely with Methods Senior product managers, among others. You will contribute to creating an environment that fosters knowledge sharing, best practice, and continuous improvement, where all team members have a valued voice. In addition, you will be responsible for building your own capability and sharing learnings with your team, promoting a supportive and collaborative work culture. Methods is known for its high-quality delivery and innovation in a competitive marketplace. As a Methods Senior Product Manager, you will also represent Methods within your client work, promoting our product management approach and Methods' brand, driving the growth and success of our consultancy. To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. You will understand how policy and/or technology constraints can affect the development of your products, and how understanding and advocating for user needs, whilst balancing business priorities, creates better digital services. Your responsibilities will include: Owning a vision and strategy for multiple products, or a single product that is especially complex, high risk or sensitive. This may include working across programmes or portfolios. Developing a product strategy and appropriate artefacts to effectively communicate plans and get stakeholder buy-in. Creating digital services for the benefits of the user and championing user needs by translating user and business needs into a clear product strategy. Gathering and analysing data to inform decisions. Using your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams. Leading services through the various lifecycle stages following GOV.UK Service Manual standards & principles, including leading teams through service assessments. Actively participating in the Product Community of Practice. People management activities, including contributing to performance reviews, ensuring that your team members have the necessary support to thrive. Coaching product managers within the community to support their personal development and growth. Supporting the recruitment of Product Managers. Keeping abreast of changes and trends in the product management sector. Supporting identifying and escalating opportunities to promote our product management and wider Methods expertise with existing and new clients. In addition to these responsibilities, you will be required to carry out such other duties as may reasonably be required. Qualifications and experience Have a passion for product management and a commitment to delivering high-quality work. Can demonstrate strong leadership skills with experience of engaging with a wide range of users and stakeholders to create, validate and deliver the vision and strategy for your product. Focus on the best outcomes for users and get buy-in from stakeholders for these, with a track record of delivering successful products that solve the problem identified, meet user needs and deliver value. Have good knowledge of product management methods and approaches, and experience working with a range of product tools and techniques to achieve positive outcomes. Use data to drive continuous improvement and ensure they are delivering value. Advocate the importance of accessibility and appreciate the importance of accessibility to digital projects in government. Have experience in the application of product management in the public sector, particularly of the GOV.UK Service Manual principles and standards. Are excellent communicators, with the ability to communicate complex and technical concepts to a range of stakeholders. Take a problem focussed approach to your work, with an understanding of how it fits into the larger picture. Are experienced in coaching others to develop a successful product culture and mindset. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - A management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non contributory (spouse and dependants included) Worldwide Travel Insurance - which is non contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website
Jan 21, 2026
Full time
About us Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation. At Methods we believe that true digital transformation can only be delivered when organisations truly understand their users and build their services around them. We are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun. Your role We are looking for a Senior Product Manager to join our team. As a Senior Product Manager, you will be an expert in product management tools and techniques who can support and coach others. You will work closely with Methods Senior product managers, among others. You will contribute to creating an environment that fosters knowledge sharing, best practice, and continuous improvement, where all team members have a valued voice. In addition, you will be responsible for building your own capability and sharing learnings with your team, promoting a supportive and collaborative work culture. Methods is known for its high-quality delivery and innovation in a competitive marketplace. As a Methods Senior Product Manager, you will also represent Methods within your client work, promoting our product management approach and Methods' brand, driving the growth and success of our consultancy. To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. You will understand how policy and/or technology constraints can affect the development of your products, and how understanding and advocating for user needs, whilst balancing business priorities, creates better digital services. Your responsibilities will include: Owning a vision and strategy for multiple products, or a single product that is especially complex, high risk or sensitive. This may include working across programmes or portfolios. Developing a product strategy and appropriate artefacts to effectively communicate plans and get stakeholder buy-in. Creating digital services for the benefits of the user and championing user needs by translating user and business needs into a clear product strategy. Gathering and analysing data to inform decisions. Using your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams. Leading services through the various lifecycle stages following GOV.UK Service Manual standards & principles, including leading teams through service assessments. Actively participating in the Product Community of Practice. People management activities, including contributing to performance reviews, ensuring that your team members have the necessary support to thrive. Coaching product managers within the community to support their personal development and growth. Supporting the recruitment of Product Managers. Keeping abreast of changes and trends in the product management sector. Supporting identifying and escalating opportunities to promote our product management and wider Methods expertise with existing and new clients. In addition to these responsibilities, you will be required to carry out such other duties as may reasonably be required. Qualifications and experience Have a passion for product management and a commitment to delivering high-quality work. Can demonstrate strong leadership skills with experience of engaging with a wide range of users and stakeholders to create, validate and deliver the vision and strategy for your product. Focus on the best outcomes for users and get buy-in from stakeholders for these, with a track record of delivering successful products that solve the problem identified, meet user needs and deliver value. Have good knowledge of product management methods and approaches, and experience working with a range of product tools and techniques to achieve positive outcomes. Use data to drive continuous improvement and ensure they are delivering value. Advocate the importance of accessibility and appreciate the importance of accessibility to digital projects in government. Have experience in the application of product management in the public sector, particularly of the GOV.UK Service Manual principles and standards. Are excellent communicators, with the ability to communicate complex and technical concepts to a range of stakeholders. Take a problem focussed approach to your work, with an understanding of how it fits into the larger picture. Are experienced in coaching others to develop a successful product culture and mindset. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - A management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non contributory (spouse and dependants included) Worldwide Travel Insurance - which is non contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website
Location 23 Stephenson Street, Birmingham, 2 Rivergate, Bristol, Piccadilly Gate, Manchester or Loxley House, Nottingham About the job Job summary Are you ready to lead the strategic delivery of service management for one of the UK's most important public sector organisations? Ofsted is seeking a Lead Service Manager to join our Technology Services team and drive excellence across our Digital and Technology function. As the Lead Service Manager, you will: Oversee all service management processes, including Incident, Problem, Change, and Configuration Management. Lead a team of Service Delivery Managers and manage the Service Desk to ensure efficient, effective, and user-focused services. Champion best practices and continuous improvement to deliver reliable digital services that support Ofsted's mission. What we're looking for: Strong background in IT service management (ITIL or equivalent). Proven leadership experience in managing teams and service delivery. Passion for delivering high-quality digital services in a public sector environment. Join us and make a real impact on the reliability and quality of services that underpin Ofsted's work. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications Recognised service management qualification for example ITIL (Essential) Degree or equivalent experience (Desirable) Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Communicating and Influencing Leadership Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services. (Essential) Design, implementation and continual review of appropriate IT Service Management, preferably ITIL, processes. (Essential) Experience managing IT service outages and incidents, resolving issues with minimal customer impact, and applying lessons learned to improve future responses. (Essential) Experience of working successfully in blended supplier/internal service teams collectively working to a shared service outcome. (Essential)
Jan 21, 2026
Full time
Location 23 Stephenson Street, Birmingham, 2 Rivergate, Bristol, Piccadilly Gate, Manchester or Loxley House, Nottingham About the job Job summary Are you ready to lead the strategic delivery of service management for one of the UK's most important public sector organisations? Ofsted is seeking a Lead Service Manager to join our Technology Services team and drive excellence across our Digital and Technology function. As the Lead Service Manager, you will: Oversee all service management processes, including Incident, Problem, Change, and Configuration Management. Lead a team of Service Delivery Managers and manage the Service Desk to ensure efficient, effective, and user-focused services. Champion best practices and continuous improvement to deliver reliable digital services that support Ofsted's mission. What we're looking for: Strong background in IT service management (ITIL or equivalent). Proven leadership experience in managing teams and service delivery. Passion for delivering high-quality digital services in a public sector environment. Join us and make a real impact on the reliability and quality of services that underpin Ofsted's work. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications Recognised service management qualification for example ITIL (Essential) Degree or equivalent experience (Desirable) Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Communicating and Influencing Leadership Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services. (Essential) Design, implementation and continual review of appropriate IT Service Management, preferably ITIL, processes. (Essential) Experience managing IT service outages and incidents, resolving issues with minimal customer impact, and applying lessons learned to improve future responses. (Essential) Experience of working successfully in blended supplier/internal service teams collectively working to a shared service outcome. (Essential)
A leading defence technology business requires a Senior Commercial Manager. Applicants need commercial contract management expertise gained within a defence technology setting, and knowledge of MOD contracting Strong hybrid working arrangements available. A site presence in Bristol required 1-2 times per month. This is an exciting full lifecycle commercial contracts role from supporting new bids/business activity, negotiation, contract management, change and close-out/disputes. Specific duties of the Senior Commercial Manager include: Liaison with bid and programme management function Deliver innovative and commercial strategies and solutions to support bids and working winning activities Serve as point of contact for the customer and foster strong relationships Commercial risk and contract mitigation activities Contract negotiations Change and post-signature activities Improve contract management process and governance Senior Commercial Manager should meet the following criteria: Commercial contract management experience, ideally within defence, space or technology An expert across the entire commercial contract lifecycle; bids/proposals/tenders, negotiation, change etc. Experience of both MOD and export bids Leadership qualities and gravitas Ability to provide commercial contractual support and governance to business and commercial teams Comfortable with hybrid working - travel to Bristol 1-2 times per month
Jan 21, 2026
Full time
A leading defence technology business requires a Senior Commercial Manager. Applicants need commercial contract management expertise gained within a defence technology setting, and knowledge of MOD contracting Strong hybrid working arrangements available. A site presence in Bristol required 1-2 times per month. This is an exciting full lifecycle commercial contracts role from supporting new bids/business activity, negotiation, contract management, change and close-out/disputes. Specific duties of the Senior Commercial Manager include: Liaison with bid and programme management function Deliver innovative and commercial strategies and solutions to support bids and working winning activities Serve as point of contact for the customer and foster strong relationships Commercial risk and contract mitigation activities Contract negotiations Change and post-signature activities Improve contract management process and governance Senior Commercial Manager should meet the following criteria: Commercial contract management experience, ideally within defence, space or technology An expert across the entire commercial contract lifecycle; bids/proposals/tenders, negotiation, change etc. Experience of both MOD and export bids Leadership qualities and gravitas Ability to provide commercial contractual support and governance to business and commercial teams Comfortable with hybrid working - travel to Bristol 1-2 times per month
