Contract Surveyor - Croydon Council Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over 30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 86% of homes. With a 166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role As Contract Surveyor, you will manage a series of construction projects within Croydon's housing stock investment programme. Reporting to the Project Manager, you will lead on contract management and supervision of external contractors, ensuring programmes of work are delivered on time, within budget, and to the highest standards. You will undertake project appraisals, provide expert construction advice, and ensure compliance with health and safety legislation, CDM regulations, and council policies. This role involves working within multi-disciplinary teams, managing budgets, and delivering innovative projects such as estate regeneration and sustainability programmes. What You'll Need to Succeed Recognised building or surveying qualification (HNC/D minimum). Strong knowledge of building defects, solutions, and cost estimation. Experience in contract management and project delivery within housing. Excellent communication, problem-solving, and stakeholder engagement skills. Ability to manage budgets and ensure value for money. Qualifications HNC/D in Construction or related field. Professional membership (MCIOB/Assoc RICS desirable). Full UK driving licence and ability to travel. What You'll Get in Return Croydon Council offers: Up to 30 days annual leave. Flexible working arrangements. Professional development opportunities. Access to health and wellness initiatives. Membership in the Local Government Pension Scheme (LGPS). How to Apply For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan - (url removed) Or apply online today by submitting your CV and covering letter. Closing date: 25th January 2026 Interviews: 2nd February 2026 Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We are happy to consider flexible working arrangements and guarantee interviews for disabled applicants who meet the minimum criteria.
Jan 20, 2026
Full time
Contract Surveyor - Croydon Council Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over 30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 86% of homes. With a 166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role As Contract Surveyor, you will manage a series of construction projects within Croydon's housing stock investment programme. Reporting to the Project Manager, you will lead on contract management and supervision of external contractors, ensuring programmes of work are delivered on time, within budget, and to the highest standards. You will undertake project appraisals, provide expert construction advice, and ensure compliance with health and safety legislation, CDM regulations, and council policies. This role involves working within multi-disciplinary teams, managing budgets, and delivering innovative projects such as estate regeneration and sustainability programmes. What You'll Need to Succeed Recognised building or surveying qualification (HNC/D minimum). Strong knowledge of building defects, solutions, and cost estimation. Experience in contract management and project delivery within housing. Excellent communication, problem-solving, and stakeholder engagement skills. Ability to manage budgets and ensure value for money. Qualifications HNC/D in Construction or related field. Professional membership (MCIOB/Assoc RICS desirable). Full UK driving licence and ability to travel. What You'll Get in Return Croydon Council offers: Up to 30 days annual leave. Flexible working arrangements. Professional development opportunities. Access to health and wellness initiatives. Membership in the Local Government Pension Scheme (LGPS). How to Apply For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan - (url removed) Or apply online today by submitting your CV and covering letter. Closing date: 25th January 2026 Interviews: 2nd February 2026 Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We are happy to consider flexible working arrangements and guarantee interviews for disabled applicants who meet the minimum criteria.
Why Access Social Care Exists Every day millions of older and disabled people are denied the social care they need. Most local authorities can t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. What we do Access Social Care ( ASC ) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can t afford it. Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework. This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be. About the role The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance. The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity s IT strategy, including managing the external IT provider and service level agreement. Responsibilities 1. Financial Management and Reporting Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making. Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO. Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making. Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner. Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements. Ensure compliance with all financial regulations, liaising with the charity s external auditors in preparing the SORP financial statements. Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making. Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings. Produce VAT and corporation tax returns and manage ASC s relationship with HMRC. Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider. Oversee accounts payable and receivable. Establish a detailed cashflow planning process and manage the flow of capital between ASC s and its chosen banks, recommending any changes as appropriate. Manage all banking relationships. 2. Policy and Procedures Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained. Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities. 3. IT, Contracts & Data Protection Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed. Support the COO in drafting and implementing ASC s IT strategy. Tender and manage SLA and relationship with external IT provider. Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction. Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity s insurance policies is enacted. Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness. Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening. Oversee ASC s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust Work with COO in response to reactive data protection issues and incidents 4. People Management Provide line management to the Finance Assistant, using ASC s management processes to ensure they are supported, motivated and able to work effectively. Plan and oversee the Finance Assistant s workload, ensuring tasks are allocated appropriately and completed to required standards. Contribute to creating a collaborative team culture aligned with ASC s values. 5. Other Responsibilities Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager. This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder. Person Specification All staff at ASC are expected to share and demonstrate our values: Trustworthy Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed. Fair We believe in treating people with kindness and compassion in a way that is right, reasonable and just. Fearless We will do what is right, not what is easy. We will bravely challenge injustice. Inclusive Our beneficiaries voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals. Positive We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview: Personal attributes you will have Essential: Purpose driven with a commitment to our mission and values Commitment to working within the principles of equity, diversity and inclusion Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues. Demonstrates integrity and an ability to hold and respect confidential and sensitive information. Dependable, resilient with the ability to remain composed and effective under pressure. Self-motivated, resourceful, and proactive in taking initiative. Experience you will have Minimum Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders. Experience of contract and SLA management, including reviewing and monitoring provider performance. Essential Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles. Line management experience supporting the performance and development of team members. Experience of overseeing IT services or outsourced IT support arrangements. Desirable Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes. Skills you will have Essential Strong numerical and analytical skills to effectively analyse financial reports Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals. Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines. Able to produce accurate and reliable work. Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences. Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts. Knowledge you will have gained Minimum: Working towards qualification in ACA, ACCA . click apply for full job details
Jan 20, 2026
Full time
Why Access Social Care Exists Every day millions of older and disabled people are denied the social care they need. Most local authorities can t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. What we do Access Social Care ( ASC ) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can t afford it. Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework. This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be. About the role The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance. The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity s IT strategy, including managing the external IT provider and service level agreement. Responsibilities 1. Financial Management and Reporting Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making. Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO. Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making. Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner. Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements. Ensure compliance with all financial regulations, liaising with the charity s external auditors in preparing the SORP financial statements. Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making. Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings. Produce VAT and corporation tax returns and manage ASC s relationship with HMRC. Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider. Oversee accounts payable and receivable. Establish a detailed cashflow planning process and manage the flow of capital between ASC s and its chosen banks, recommending any changes as appropriate. Manage all banking relationships. 2. Policy and Procedures Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained. Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities. 3. IT, Contracts & Data Protection Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed. Support the COO in drafting and implementing ASC s IT strategy. Tender and manage SLA and relationship with external IT provider. Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction. Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity s insurance policies is enacted. Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness. Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening. Oversee ASC s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust Work with COO in response to reactive data protection issues and incidents 4. People Management Provide line management to the Finance Assistant, using ASC s management processes to ensure they are supported, motivated and able to work effectively. Plan and oversee the Finance Assistant s workload, ensuring tasks are allocated appropriately and completed to required standards. Contribute to creating a collaborative team culture aligned with ASC s values. 5. Other Responsibilities Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager. This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder. Person Specification All staff at ASC are expected to share and demonstrate our values: Trustworthy Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed. Fair We believe in treating people with kindness and compassion in a way that is right, reasonable and just. Fearless We will do what is right, not what is easy. We will bravely challenge injustice. Inclusive Our beneficiaries voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals. Positive We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview: Personal attributes you will have Essential: Purpose driven with a commitment to our mission and values Commitment to working within the principles of equity, diversity and inclusion Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues. Demonstrates integrity and an ability to hold and respect confidential and sensitive information. Dependable, resilient with the ability to remain composed and effective under pressure. Self-motivated, resourceful, and proactive in taking initiative. Experience you will have Minimum Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders. Experience of contract and SLA management, including reviewing and monitoring provider performance. Essential Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles. Line management experience supporting the performance and development of team members. Experience of overseeing IT services or outsourced IT support arrangements. Desirable Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes. Skills you will have Essential Strong numerical and analytical skills to effectively analyse financial reports Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals. Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines. Able to produce accurate and reliable work. Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences. Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts. Knowledge you will have gained Minimum: Working towards qualification in ACA, ACCA . click apply for full job details
Overview We re looking for a Senior Business Development Officer to join our national Business Development Team. This is an ideal next step for you if you re an experienced bid writer looking to grow your career in business development, make social impact, and develop your leadership skills. We d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids. Location : London, Brighton, Manchester or Leeds. Salary : £43,384.62 £47,792.23 per year. If you re based in London, you ll receive an additional £4,133.14 per year for Inner London Weighting. Contract: Permanent. Responsibilities About the role Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice. As a Senior Business Development Officer, you ll play a lead role in the development and writing of tenders and proposals for a variety of health and social care services. This role offers a great opportunity to learn and develop while using your established skills, and you ll be encouraged to take on more responsibility as you progress. This role offers a great opportunity to learn and develop while using your established skills, and you ll be encouraged to take on more responsibility as you progress, including line management opportunities. Your day-to-day will include: Writing and editing complex and highly weighted bid responses, working to short timeframes Project managing the writing of key tenders with support from a Business Development Manager Supporting the development of Assistant Business Development Officers and Business Development Officers, with the potential of providing line management Working with staff across the organisation and our partners to develop bids that reflect best practice respond to local needs Producing and coordinating detailed research for upcoming opportunities, including meeting with subject matter experts, analysing data and collating evidence Creating presentations, diagrams and reports Participating in and leading reviews of our bid and proposal processes. About you We re looking for candidates with proven experience of writing tenders, proposals or grant applications in health and social care. You are: A highly competent communicator with a successful track record in bid writing, ideally for drug and alcohol treatment or related services Experienced in leading smaller bids and proposals Able to analyse data and interpret evidence, with good IT and research skills Solution-focused, creative and proactive Happy to give and receive constructive, challenging feedback Collaborative and contribute to a positive culture team Ready to work hard to deliver on CGL s values and mission. What we offer You ll be able to access structured training, development and mentoring as part of a supportive team. There s a clear progression pathway within the team, from Senior Business Development Officer to Manager, Senior Manager, Deputy Director, and Director. Several of our current Business Development Managers were previously in the Senior Business Development Officer role. We also offer: The option to work from home for some of the week Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here). We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status. We re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this. Before you apply In the application portal, there s a section called how you meet the criteria for the role . This is your chance to tell us about why you re a good fit for this job we won t be able to consider your application unless it s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense. Interviews will be held 16th 23rd February 2026 via MS Teams . We ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants. We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages. We re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the how you meet the criteria for the role part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed. Check the job description and team explainer for more information. Contact Yasmin Gilders to discuss this role further. What our people say Holly, Senior Business Development Officer said: What are your favourite parts of the job? The amount we learn from bid to bid. No two services are the same and I m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding. How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I ve never felt like I ve asked a silly question, and I don t feel like I must put a on work mask every day. What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026. Fran, who progressed from this role to Business Development Manager last year: How did the role help you progress? The Senior Business Development Officer role sets you up to well to progress into a Business Development Manager role, as you begin to get involved in managing writing teams, reviewing written responses, engaging with Service Managers and Directors in model development and hold line management responsibilities. I was in the Senior Business Development Officer role for just over a year and a half before successfully applying to the Manager role. How would you describe the team? The Business Development team are incredibly supportive and will give you the opportunity to develop in areas that you re interested in. My manager supported to me build skills and experience that pushed me out of my comfort zone but enabled me to progress into the Business Development Manager role. What would you say to someone thinking of applying? Alongside developing your writing skills, this role is a great place to shape your leadership and management skills. If you don t have line management experience, don t let this put you off. Salary Range (pro rata if part time) CGL points 39 to 43 (£43,384.61 - £47,792.23) Interview Date 16/2/2026 Closing Date 8/2/2026
Jan 20, 2026
Full time
Overview We re looking for a Senior Business Development Officer to join our national Business Development Team. This is an ideal next step for you if you re an experienced bid writer looking to grow your career in business development, make social impact, and develop your leadership skills. We d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids. Location : London, Brighton, Manchester or Leeds. Salary : £43,384.62 £47,792.23 per year. If you re based in London, you ll receive an additional £4,133.14 per year for Inner London Weighting. Contract: Permanent. Responsibilities About the role Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice. As a Senior Business Development Officer, you ll play a lead role in the development and writing of tenders and proposals for a variety of health and social care services. This role offers a great opportunity to learn and develop while using your established skills, and you ll be encouraged to take on more responsibility as you progress. This role offers a great opportunity to learn and develop while using your established skills, and you ll be encouraged to take on more responsibility as you progress, including line management opportunities. Your day-to-day will include: Writing and editing complex and highly weighted bid responses, working to short timeframes Project managing the writing of key tenders with support from a Business Development Manager Supporting the development of Assistant Business Development Officers and Business Development Officers, with the potential of providing line management Working with staff across the organisation and our partners to develop bids that reflect best practice respond to local needs Producing and coordinating detailed research for upcoming opportunities, including meeting with subject matter experts, analysing data and collating evidence Creating presentations, diagrams and reports Participating in and leading reviews of our bid and proposal processes. About you We re looking for candidates with proven experience of writing tenders, proposals or grant applications in health and social care. You are: A highly competent communicator with a successful track record in bid writing, ideally for drug and alcohol treatment or related services Experienced in leading smaller bids and proposals Able to analyse data and interpret evidence, with good IT and research skills Solution-focused, creative and proactive Happy to give and receive constructive, challenging feedback Collaborative and contribute to a positive culture team Ready to work hard to deliver on CGL s values and mission. What we offer You ll be able to access structured training, development and mentoring as part of a supportive team. There s a clear progression pathway within the team, from Senior Business Development Officer to Manager, Senior Manager, Deputy Director, and Director. Several of our current Business Development Managers were previously in the Senior Business Development Officer role. We also offer: The option to work from home for some of the week Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here). We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status. We re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this. Before you apply In the application portal, there s a section called how you meet the criteria for the role . This is your chance to tell us about why you re a good fit for this job we won t be able to consider your application unless it s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense. Interviews will be held 16th 23rd February 2026 via MS Teams . We ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants. We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages. We re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the how you meet the criteria for the role part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed. Check the job description and team explainer for more information. Contact Yasmin Gilders to discuss this role further. What our people say Holly, Senior Business Development Officer said: What are your favourite parts of the job? The amount we learn from bid to bid. No two services are the same and I m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding. How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I ve never felt like I ve asked a silly question, and I don t feel like I must put a on work mask every day. What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026. Fran, who progressed from this role to Business Development Manager last year: How did the role help you progress? The Senior Business Development Officer role sets you up to well to progress into a Business Development Manager role, as you begin to get involved in managing writing teams, reviewing written responses, engaging with Service Managers and Directors in model development and hold line management responsibilities. I was in the Senior Business Development Officer role for just over a year and a half before successfully applying to the Manager role. How would you describe the team? The Business Development team are incredibly supportive and will give you the opportunity to develop in areas that you re interested in. My manager supported to me build skills and experience that pushed me out of my comfort zone but enabled me to progress into the Business Development Manager role. What would you say to someone thinking of applying? Alongside developing your writing skills, this role is a great place to shape your leadership and management skills. If you don t have line management experience, don t let this put you off. Salary Range (pro rata if part time) CGL points 39 to 43 (£43,384.61 - £47,792.23) Interview Date 16/2/2026 Closing Date 8/2/2026
We are currently seeking an interim Customer Service Representative to work with our global FMCG client's division, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run for 9 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key Responsibilities Provide day-to-day support to the CE Sales Lead Complete all forms for samples, free-of-charge requests, etc. Complete pricing forms once requested by Sales and approved by the CCD team Prepare new line forms for extended distribution with distributors Monitor order flow - including order entry, pick & pack, and delivery (focusing on lead time and accuracy) Highlight and request adjustments for any orders where changes might be needed Liaise with Marketing to ensure the latest assets and portfolio updates (additions/delists) are shared Manage pricing queries raised by our 3PL Order Management partner (Alloga) and connect with the CCD team as pricing owners Share up-to-date master data upon distributor request Provide post-service support and issue resolution when required by the CE Sales Lead (key contact for Alloga on claims, etc.) Work closely with the Logistics Manager to resolve any issues with our 3PL transport company or deliveries Key Skills Experience of Customer Service/stakeholder engagement Good oral communication. Able to multi-task. Team player. Pro-active.
Jan 20, 2026
Seasonal
We are currently seeking an interim Customer Service Representative to work with our global FMCG client's division, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run for 9 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key Responsibilities Provide day-to-day support to the CE Sales Lead Complete all forms for samples, free-of-charge requests, etc. Complete pricing forms once requested by Sales and approved by the CCD team Prepare new line forms for extended distribution with distributors Monitor order flow - including order entry, pick & pack, and delivery (focusing on lead time and accuracy) Highlight and request adjustments for any orders where changes might be needed Liaise with Marketing to ensure the latest assets and portfolio updates (additions/delists) are shared Manage pricing queries raised by our 3PL Order Management partner (Alloga) and connect with the CCD team as pricing owners Share up-to-date master data upon distributor request Provide post-service support and issue resolution when required by the CE Sales Lead (key contact for Alloga on claims, etc.) Work closely with the Logistics Manager to resolve any issues with our 3PL transport company or deliveries Key Skills Experience of Customer Service/stakeholder engagement Good oral communication. Able to multi-task. Team player. Pro-active.
Overview We re looking for an Assistant Business Development Officer (Bid Writer) to join our national Business Development Team. This is a great opportunity for an excellent writer to start or grow your bid writing career in a successful team with progression opportunities. Location : London, Brighton, Manchester or Leeds. Salary : £27,861.26 £32,002.35 per year. If you re based in London, you ll receive an additional £4,133.14 per year as Inner London Weighing. Contract: 12 months fixed term. Responsibilities About the role Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice. As an Assistant Business Development Officer, you ll play a key part in helping us secure new contracts and deliver high quality services for adults, children and young people. You ll support the development of bids and proposals by writing, researching and collaborating with colleagues across the organisation. Your day-to-day will include: Writing and editing bid responses Working with colleagues across the organisation and our partner agencies Completing online research, analysing data and collating evidence Creating presentations, diagrams and reports Helping improve how we do things. This is a developmental role, and you ll receive ongoing support, guidance and training to help you progress. About you We re looking for excellent writers who share our passion for supporting people to make positive changes in their lives. You don t need previous experience in business development, but experience in health and social care, writing, sales, research, or data is beneficial. You are: A clear, concise and engaging writer Motivated to learn and develop, welcoming feedback Collaborative and contribute to a positive culture team Curious and analytical Solution-focused, creative and proactive Ready to work hard to deliver on CGL s values and mission. What we offer You ll be able to access structured training, development and mentoring as part of a supportive team. There s a clear progression pathway within the team. We have a great record of people quickly progressing to Business Development Officer and Senior Business Development Officer roles as they take on increased volume, complexity, and leadership across proposals. We also offer: The option to work from home for some of the week Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here). We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status. We re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this. Before you apply In the application portal, there s a section called how you meet the criteria for the role . This is your chance to tell us about why you re a good fit for this job we won t be able to consider your application unless it s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense. Interviews will be held 16th 23rd February 2026 via MS Teams . We ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants. We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages. We re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the how you meet the criteria for the role part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed. Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further. What our people say George, who progressed from Assistant Business Development Officer to Business Development Officer last year: What was your route into the team? I came into Business Development after starting out in frontline roles in local authorities and then a housing charity, where I realised I wanted to continue having an impact on people s lives, but on a bigger scale. The Assistant Business Development Officer role was a perfect progression, and after about a year I successfully applied for a Business Development Officer role. This felt really manageable given the space for development as an Assistant Business Development Officer. What are your favourite parts of the job? Winning contracts is a really great feeling, especially when I know they ve been shaped with service users and colleague to make sure we re designing services that offer the best support to the most people. I also value the constant opportunities to learn, feeling supported in my development, and seeing the decisions I m involved in having a real impact on people s lives. What were your highlights from last year? Our team away day in Liverpool, which was great fun as well as chance to hear from the managers of our new Liverpool service. It was one of the first bids I worked on as an Assistant Business Development Officer, and it was amazing to see our bid come to life, being delivered by a passionate group of people. What would you say to someone thinking of applying? I d definitely say go for it, and once you start, embrace how much there is to learn! Make the most of a really knowledgeable and supportive team, of managers who genuinely want you to succeed, and of all the opportunities to try new things and develop new skills. Holly, who has progressed from Assistant Business Development Officer to Senior Business Development Officer: What was your route into the team? I was a psychology graduate and teacher training drop out! With my experience of working in schools and academic research into young people s substance use, I started working as an Education Lead for one of CGL s young person s services. After a year I applied to join the Business Development Team, wanting to utilise my experience of working frontline and my love of research and writing. I ve progressed from Assistant to Officer and then Senior Officer since joining the team in 2022. How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I ve never felt like I ve asked a silly question, and I don t feel like I must put a on work mask . What would you say to someone thinking of applying? Not to think they can t do it just because they don t have experience in bid writing or business development. It s more important to be able to demonstrate that they re a confident professional writer and are really passionate about working in the drug and alcohol support sector. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) Interview Date 16/2/2026 Closing Date 8/2/2026
Jan 20, 2026
Full time
Overview We re looking for an Assistant Business Development Officer (Bid Writer) to join our national Business Development Team. This is a great opportunity for an excellent writer to start or grow your bid writing career in a successful team with progression opportunities. Location : London, Brighton, Manchester or Leeds. Salary : £27,861.26 £32,002.35 per year. If you re based in London, you ll receive an additional £4,133.14 per year as Inner London Weighing. Contract: 12 months fixed term. Responsibilities About the role Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice. As an Assistant Business Development Officer, you ll play a key part in helping us secure new contracts and deliver high quality services for adults, children and young people. You ll support the development of bids and proposals by writing, researching and collaborating with colleagues across the organisation. Your day-to-day will include: Writing and editing bid responses Working with colleagues across the organisation and our partner agencies Completing online research, analysing data and collating evidence Creating presentations, diagrams and reports Helping improve how we do things. This is a developmental role, and you ll receive ongoing support, guidance and training to help you progress. About you We re looking for excellent writers who share our passion for supporting people to make positive changes in their lives. You don t need previous experience in business development, but experience in health and social care, writing, sales, research, or data is beneficial. You are: A clear, concise and engaging writer Motivated to learn and develop, welcoming feedback Collaborative and contribute to a positive culture team Curious and analytical Solution-focused, creative and proactive Ready to work hard to deliver on CGL s values and mission. What we offer You ll be able to access structured training, development and mentoring as part of a supportive team. There s a clear progression pathway within the team. We have a great record of people quickly progressing to Business Development Officer and Senior Business Development Officer roles as they take on increased volume, complexity, and leadership across proposals. We also offer: The option to work from home for some of the week Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here). We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status. We re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this. Before you apply In the application portal, there s a section called how you meet the criteria for the role . This is your chance to tell us about why you re a good fit for this job we won t be able to consider your application unless it s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense. Interviews will be held 16th 23rd February 2026 via MS Teams . We ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants. We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages. We re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the how you meet the criteria for the role part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed. Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further. What our people say George, who progressed from Assistant Business Development Officer to Business Development Officer last year: What was your route into the team? I came into Business Development after starting out in frontline roles in local authorities and then a housing charity, where I realised I wanted to continue having an impact on people s lives, but on a bigger scale. The Assistant Business Development Officer role was a perfect progression, and after about a year I successfully applied for a Business Development Officer role. This felt really manageable given the space for development as an Assistant Business Development Officer. What are your favourite parts of the job? Winning contracts is a really great feeling, especially when I know they ve been shaped with service users and colleague to make sure we re designing services that offer the best support to the most people. I also value the constant opportunities to learn, feeling supported in my development, and seeing the decisions I m involved in having a real impact on people s lives. What were your highlights from last year? Our team away day in Liverpool, which was great fun as well as chance to hear from the managers of our new Liverpool service. It was one of the first bids I worked on as an Assistant Business Development Officer, and it was amazing to see our bid come to life, being delivered by a passionate group of people. What would you say to someone thinking of applying? I d definitely say go for it, and once you start, embrace how much there is to learn! Make the most of a really knowledgeable and supportive team, of managers who genuinely want you to succeed, and of all the opportunities to try new things and develop new skills. Holly, who has progressed from Assistant Business Development Officer to Senior Business Development Officer: What was your route into the team? I was a psychology graduate and teacher training drop out! With my experience of working in schools and academic research into young people s substance use, I started working as an Education Lead for one of CGL s young person s services. After a year I applied to join the Business Development Team, wanting to utilise my experience of working frontline and my love of research and writing. I ve progressed from Assistant to Officer and then Senior Officer since joining the team in 2022. How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I ve never felt like I ve asked a silly question, and I don t feel like I must put a on work mask . What would you say to someone thinking of applying? Not to think they can t do it just because they don t have experience in bid writing or business development. It s more important to be able to demonstrate that they re a confident professional writer and are really passionate about working in the drug and alcohol support sector. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) Interview Date 16/2/2026 Closing Date 8/2/2026
Location : London-based or remote in the UK, as long as travel to the office in London for two consecutive days per month is feasible Role : Permanent Salary: £50,000 plus 10% employer-contributed pension; 4 day full-time work week (Monday Thursday) About us Established in 2021, Opportunity Green is a fast-growing not-for-profit organisation that helps to identify and unlock opportunities to tackle climate change. We build ambitious coalitions, support climate vulnerable countries in international negotiations and find innovative legal pathways to fight climate change. The Communications team currently includes four people who work across the full breadth of Opportunity Green s work, making sure our messages are communicated clearly to the right audiences at the right time. We are now looking for a Digital and SEO Manager to develop and deliver Opportunity Green s digital and SEO strategy, ensuring our online presence effectively reaches, engages and inspires audiences. What s the role? The Digital and SEO Manager will report to Opportunity Green s Communications Director. By harnessing data-driven insights and optimising our digital platforms, the Digital and SEO Manager will strengthen our communications impact and support the organisation s mission to fill the gaps that others miss on climate change. You will also support the Comms Director in managing the communications team and their team projects, including direct line management of a multimedia-focused team member. This is a new role to OG and it comes at an exciting time, when we are about to launch our new website. You will play a pivotal part in helping our website content reach the right audiences, monitoring its performance and developing it even further. Our Communications team supports all the workstreams and projects at Opportunity Green, spanning aviation, shipping, steel, agriculture, strategic litigation, climate justice, company coalitions, external partnerships and The SASHA Coalition, which is facilitated by OG and has a separate online presence. You will therefore need to be a great collaborator who is used to multitasking, a quick thinker and able to respond to situations as they arise. As the only employee dedicated to digital, you will be a strategic thinker who can shape our approach to emerging digital trends, while also being comfortable implementing the ideas you develop. About the candidate We are looking for a candidate with: A passion for using their digital skills and SEO knowledge to tackle climate change. Proven expertise in digital analysis and insights, with a strong track record of producing data-driven reports and actionable recommendations across a range of platforms. Demonstrated experience in SEO account management and web development project management. Desirable skills and experience: We do not expect any candidate to have all skills listed below but rather we look for transferable skills and potential as well as past experience. Genuine passion for using digital skills to tackle climate change and commitment to Opportunity Green's mission and values. Advanced knowledge of digital performance tools like Google Analytics, SEMrush, Power BI, Google Search Console, Google Tag Manager and Mailchimp. Experience of running ad campaigns in Google Ads. Hands-on familiarity with web technologies such as HTML, CSS, JavaScript and CMS platforms including Wordpress and SquareSpace, and ability to integrate new features and functionality. Strategic and analytical thinker who is a natural problem solver. Ability to work independently and as part of a team. Demonstrated experience of line management. Committed to collaboration, curiosity and continuous learning. Diversity and inclusion Diversity and inclusion are important principles at Opportunity Green. We believe that diversity and inclusion make teams stronger and more effective. We are committed to fair and equitable employment practices, and we are striving to ensure that a variety of voices and experiences are included in our organisation. Our commitment to diversity and our parental leave policy are available to view on our website, here. We will consider all applicants who meet most or all of the essential competencies regardless of their identity or background. That said, we know that diverse candidates may be reluctant to apply for jobs where they don t meet 100% of the criteria outlined in the job description. We encourage anyone to apply who can demonstrate the variety of skills and experiences relevant to meeting the requirements of this role. We recognise that many diverse experiences and perspectives are not represented in our current workforce, and are seriously underrepresented across the non-profit sector in general, and as such, we particularly welcome applications from people with disabilities, non-white people, people from marginalised backgrounds, and members of the LGBTQIA+ communities. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified. To learn more about our application process and receive advice on how to prepare in such a way as to showcase your full potential, please find our Application Guide. What we offer The successful candidate will be offered an annual salary of £50,000 plus 10% employer-contributed pension. Please note that Opportunity Green has fixed salary scales, with the possibility of step increases with strong performance. When hiring we always hire at the bottom of a band and do not enter negotiations with new employees as negotiations have been historically shown to disadvantage women and minorities. We take our team s wellbeing and professional development seriously. In addition to a competitive salary, we offer: A commitment to work/life balance, with a 4-day work week at 28 hours. A generous holiday entitlement of 20 days holiday per year, plus bank holidays and office closure between Christmas and New Year that does not count towards your holiday entitlement (and expectation that you fully disconnect when taking time off). A market-leading pension of 10%. A progressive family leave policy, including 26 weeks paid leave for both parents, as well as other support. Lots of flexibility within a hybrid working arrangement, with regular opportunities to come together as a team. Support for your professional development as part of Opportunity Green, with a budget to support your learning & development plus opportunities to lead projects, publish content, learn from experts, work directly with policymakers and stakeholders, and take part in conferences and events. However, it is important to note that while this role is permanent, employment is always reliant on Opportunity Green continuing to receive philanthropic support from our funders, which we expect every member of the team to play their part in working towards. How to apply To minimise the risk of unconscious bias, we ask that applicants remove certain identifying elements from their CVs. If you do not remove these details, we reserve the right to withdraw your application from review. Photos Name if needed, please use Applicant Age Email and/or phone number We also reserve the right to withdraw your application from review if you use AI tools such as Chat GPT to complete the sift questions / write your CV. Unfortunately, if you do not already hold the right to work in the UK and/or require sponsorship to continue working in the UK, Opportunity Green will not be able to consider your application at this time. The closing date for applications is 16TH February, 2026 at 9am GMT. We actively encourage applicants to reach out if there are any reasonable adjustments we can make to help them demonstrate their full potential in the hiring process. What happens next? Shortlisted candidates will be invited for an online interview to discuss their experience and suitability for the role. After this, candidates that are most suitable for the vacancy will be invited for an in-person interview in our London office, for which there may also be a short task. Travel will be reimbursed for non-London-based applicants (within the UK). Online interviews are likely to take place w/c 2nd March. In person interviews will likely be shortly after this (w/c 9th March). We reserve the right to ask for references during the recruitment process.
Jan 20, 2026
Full time
Location : London-based or remote in the UK, as long as travel to the office in London for two consecutive days per month is feasible Role : Permanent Salary: £50,000 plus 10% employer-contributed pension; 4 day full-time work week (Monday Thursday) About us Established in 2021, Opportunity Green is a fast-growing not-for-profit organisation that helps to identify and unlock opportunities to tackle climate change. We build ambitious coalitions, support climate vulnerable countries in international negotiations and find innovative legal pathways to fight climate change. The Communications team currently includes four people who work across the full breadth of Opportunity Green s work, making sure our messages are communicated clearly to the right audiences at the right time. We are now looking for a Digital and SEO Manager to develop and deliver Opportunity Green s digital and SEO strategy, ensuring our online presence effectively reaches, engages and inspires audiences. What s the role? The Digital and SEO Manager will report to Opportunity Green s Communications Director. By harnessing data-driven insights and optimising our digital platforms, the Digital and SEO Manager will strengthen our communications impact and support the organisation s mission to fill the gaps that others miss on climate change. You will also support the Comms Director in managing the communications team and their team projects, including direct line management of a multimedia-focused team member. This is a new role to OG and it comes at an exciting time, when we are about to launch our new website. You will play a pivotal part in helping our website content reach the right audiences, monitoring its performance and developing it even further. Our Communications team supports all the workstreams and projects at Opportunity Green, spanning aviation, shipping, steel, agriculture, strategic litigation, climate justice, company coalitions, external partnerships and The SASHA Coalition, which is facilitated by OG and has a separate online presence. You will therefore need to be a great collaborator who is used to multitasking, a quick thinker and able to respond to situations as they arise. As the only employee dedicated to digital, you will be a strategic thinker who can shape our approach to emerging digital trends, while also being comfortable implementing the ideas you develop. About the candidate We are looking for a candidate with: A passion for using their digital skills and SEO knowledge to tackle climate change. Proven expertise in digital analysis and insights, with a strong track record of producing data-driven reports and actionable recommendations across a range of platforms. Demonstrated experience in SEO account management and web development project management. Desirable skills and experience: We do not expect any candidate to have all skills listed below but rather we look for transferable skills and potential as well as past experience. Genuine passion for using digital skills to tackle climate change and commitment to Opportunity Green's mission and values. Advanced knowledge of digital performance tools like Google Analytics, SEMrush, Power BI, Google Search Console, Google Tag Manager and Mailchimp. Experience of running ad campaigns in Google Ads. Hands-on familiarity with web technologies such as HTML, CSS, JavaScript and CMS platforms including Wordpress and SquareSpace, and ability to integrate new features and functionality. Strategic and analytical thinker who is a natural problem solver. Ability to work independently and as part of a team. Demonstrated experience of line management. Committed to collaboration, curiosity and continuous learning. Diversity and inclusion Diversity and inclusion are important principles at Opportunity Green. We believe that diversity and inclusion make teams stronger and more effective. We are committed to fair and equitable employment practices, and we are striving to ensure that a variety of voices and experiences are included in our organisation. Our commitment to diversity and our parental leave policy are available to view on our website, here. We will consider all applicants who meet most or all of the essential competencies regardless of their identity or background. That said, we know that diverse candidates may be reluctant to apply for jobs where they don t meet 100% of the criteria outlined in the job description. We encourage anyone to apply who can demonstrate the variety of skills and experiences relevant to meeting the requirements of this role. We recognise that many diverse experiences and perspectives are not represented in our current workforce, and are seriously underrepresented across the non-profit sector in general, and as such, we particularly welcome applications from people with disabilities, non-white people, people from marginalised backgrounds, and members of the LGBTQIA+ communities. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified. To learn more about our application process and receive advice on how to prepare in such a way as to showcase your full potential, please find our Application Guide. What we offer The successful candidate will be offered an annual salary of £50,000 plus 10% employer-contributed pension. Please note that Opportunity Green has fixed salary scales, with the possibility of step increases with strong performance. When hiring we always hire at the bottom of a band and do not enter negotiations with new employees as negotiations have been historically shown to disadvantage women and minorities. We take our team s wellbeing and professional development seriously. In addition to a competitive salary, we offer: A commitment to work/life balance, with a 4-day work week at 28 hours. A generous holiday entitlement of 20 days holiday per year, plus bank holidays and office closure between Christmas and New Year that does not count towards your holiday entitlement (and expectation that you fully disconnect when taking time off). A market-leading pension of 10%. A progressive family leave policy, including 26 weeks paid leave for both parents, as well as other support. Lots of flexibility within a hybrid working arrangement, with regular opportunities to come together as a team. Support for your professional development as part of Opportunity Green, with a budget to support your learning & development plus opportunities to lead projects, publish content, learn from experts, work directly with policymakers and stakeholders, and take part in conferences and events. However, it is important to note that while this role is permanent, employment is always reliant on Opportunity Green continuing to receive philanthropic support from our funders, which we expect every member of the team to play their part in working towards. How to apply To minimise the risk of unconscious bias, we ask that applicants remove certain identifying elements from their CVs. If you do not remove these details, we reserve the right to withdraw your application from review. Photos Name if needed, please use Applicant Age Email and/or phone number We also reserve the right to withdraw your application from review if you use AI tools such as Chat GPT to complete the sift questions / write your CV. Unfortunately, if you do not already hold the right to work in the UK and/or require sponsorship to continue working in the UK, Opportunity Green will not be able to consider your application at this time. The closing date for applications is 16TH February, 2026 at 9am GMT. We actively encourage applicants to reach out if there are any reasonable adjustments we can make to help them demonstrate their full potential in the hiring process. What happens next? Shortlisted candidates will be invited for an online interview to discuss their experience and suitability for the role. After this, candidates that are most suitable for the vacancy will be invited for an in-person interview in our London office, for which there may also be a short task. Travel will be reimbursed for non-London-based applicants (within the UK). Online interviews are likely to take place w/c 2nd March. In person interviews will likely be shortly after this (w/c 9th March). We reserve the right to ask for references during the recruitment process.
Closing date: 21-01-2026 Customer Team Leader Location: Shopping Centre Keppock Road, Culloden, IV2 7LL Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jan 20, 2026
Full time
Closing date: 21-01-2026 Customer Team Leader Location: Shopping Centre Keppock Road, Culloden, IV2 7LL Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Technical Program Manager, Data Center Design Google's hybrid workplace includes remote roles. By applying to this position you will have an opportunity to share your preferred working location from the following: Remote locations: United Kingdom; Spain; Netherlands. Bachelor's degree in Electrical/Mechanical/Industrial Engineering, Architecture, Construction Management or related technical fields or equivalent practical experience. 2 years of experience in program management. Experience in task prioritization, planning, scheduling and achieving objectives on schedule, to the required quality within a budget. Preferred qualifications: Master's or PhD degree in Electrical/Mechanical/Industrial Engineering, Architecture, Construction Management or related technical field. PE License, RAa License, Chartered Engineer License or equivalent. 2 years of experience managing cross functional or cross team projects. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. As a Technical Program Manager, Data Center Design, you independently manage the full lifecycle of programs which may reach beyond your immediate team. You will lead, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Define and address undefined cross functional challenges independently, utilizing existing protocols including program management methodologies to successfully monitor and manage programs and stakeholders. Adjust programs effectively while navigating changing circumstances across multiple functional areas. Manage the expectations of cross functional stakeholders. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Jan 20, 2026
Full time
Technical Program Manager, Data Center Design Google's hybrid workplace includes remote roles. By applying to this position you will have an opportunity to share your preferred working location from the following: Remote locations: United Kingdom; Spain; Netherlands. Bachelor's degree in Electrical/Mechanical/Industrial Engineering, Architecture, Construction Management or related technical fields or equivalent practical experience. 2 years of experience in program management. Experience in task prioritization, planning, scheduling and achieving objectives on schedule, to the required quality within a budget. Preferred qualifications: Master's or PhD degree in Electrical/Mechanical/Industrial Engineering, Architecture, Construction Management or related technical field. PE License, RAa License, Chartered Engineer License or equivalent. 2 years of experience managing cross functional or cross team projects. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. As a Technical Program Manager, Data Center Design, you independently manage the full lifecycle of programs which may reach beyond your immediate team. You will lead, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Define and address undefined cross functional challenges independently, utilizing existing protocols including program management methodologies to successfully monitor and manage programs and stakeholders. Adjust programs effectively while navigating changing circumstances across multiple functional areas. Manage the expectations of cross functional stakeholders. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
We are seeking for our client a skilled Project Manager to oversee and deliver key projects within this accountancy firm. This role is based in Southampton and requires exceptional organisational abilities and a focus on achieving successful outcomes. Client Details The hiring company is a well-established organisation within the professional services sector. They provide comprehensive support to their clients and are known for their structured approach and commitment to excellence. Description The key responsibilities for the Project Manager role are: Project Planning & Delivery Develop and maintain detailed project plans, schedules, and budgets. Manage resources, timelines, and deliverable to ensure projects meet agreed objectives. Governance & Compliance Apply PRINCE2 (or equivalent) methodology and tailor appropriately for each project. Ensure adherence to firm's project governance framework, including risk, quality, and change control processes. Stakeholder Management Identify and engage stakeholders, ensuring clear communication and reporting throughout the project life-cycle. Prepare and present progress reports to the Head of Operational Transformation and project boards. Risk & Issue Management Proactively identify risks and issues, develop mitigation strategies, and escalate where necessary. Team Coordination Lead cross-functional project teams, ensuring clarity of roles and responsibilities. Foster collaboration and maintain momentum across all phases of the project. Continuous Improvement Capture lessons learned and contribute to improving project management practices within the firm. Profile Essential skills & Qualifications a candidates needs are: PRINCE2 Practitioner or equivalent (e.g., APM PMQ, PMP). A successful Project Manager should have: Proven experience in project management within professional services. Strong organisational and time management skills. Excellent written and verbal communication abilities. Proficiency in relevant project management tools and software. A thorough understanding of project life-cycle and methodologies. Ability to manage multiple tasks and prioritise effectively. A degree or equivalent qualification in a related field. Attention to detail and a results-oriented mindset. Job Offer Competitive salary ranging from 38,000 to 45,000. Permanent position based in Southampton. Opportunities to work on challenging and rewarding projects. Supportive company culture with a focus on professional growth. Comprehensive benefits package. If you are a motivated Project Manager seeking a fulfilling career in the professional services industry, we encourage you to apply today.
Jan 20, 2026
Full time
We are seeking for our client a skilled Project Manager to oversee and deliver key projects within this accountancy firm. This role is based in Southampton and requires exceptional organisational abilities and a focus on achieving successful outcomes. Client Details The hiring company is a well-established organisation within the professional services sector. They provide comprehensive support to their clients and are known for their structured approach and commitment to excellence. Description The key responsibilities for the Project Manager role are: Project Planning & Delivery Develop and maintain detailed project plans, schedules, and budgets. Manage resources, timelines, and deliverable to ensure projects meet agreed objectives. Governance & Compliance Apply PRINCE2 (or equivalent) methodology and tailor appropriately for each project. Ensure adherence to firm's project governance framework, including risk, quality, and change control processes. Stakeholder Management Identify and engage stakeholders, ensuring clear communication and reporting throughout the project life-cycle. Prepare and present progress reports to the Head of Operational Transformation and project boards. Risk & Issue Management Proactively identify risks and issues, develop mitigation strategies, and escalate where necessary. Team Coordination Lead cross-functional project teams, ensuring clarity of roles and responsibilities. Foster collaboration and maintain momentum across all phases of the project. Continuous Improvement Capture lessons learned and contribute to improving project management practices within the firm. Profile Essential skills & Qualifications a candidates needs are: PRINCE2 Practitioner or equivalent (e.g., APM PMQ, PMP). A successful Project Manager should have: Proven experience in project management within professional services. Strong organisational and time management skills. Excellent written and verbal communication abilities. Proficiency in relevant project management tools and software. A thorough understanding of project life-cycle and methodologies. Ability to manage multiple tasks and prioritise effectively. A degree or equivalent qualification in a related field. Attention to detail and a results-oriented mindset. Job Offer Competitive salary ranging from 38,000 to 45,000. Permanent position based in Southampton. Opportunities to work on challenging and rewarding projects. Supportive company culture with a focus on professional growth. Comprehensive benefits package. If you are a motivated Project Manager seeking a fulfilling career in the professional services industry, we encourage you to apply today.
Job Title: Scheduler Location: IG6, Essex Salary: 30,000 PER ANNUM Sector: Social Housing Must have previous experience as a planner/scheduler within social housing. please do not apply without experience Job Purpose The Scheduler is responsible for planning, coordinating, and maintaining efficient staff schedules to ensure all client sites are fully and compliantly covered. This role is critical in supporting operational delivery, cost control, and high service standards Key Responsibilities Scheduling & Workforce Management Create, manage, and maintain accurate staff rosters for security officers and operational staff Ensure all shifts are fully covered in line with contractual requirements and SLAs Manage short-notice changes, sickness, holidays, and emergency cover Allocate staff fairly while ensuring compliance with Working Time Regulations Operational Support Liaise daily with Operations Managers, Contract Managers, and site supervisors Respond promptly to client and operational scheduling requirements Support mobilisation of new contracts by creating initial staffing schedules Monitor attendance and escalate issues such as repeated lateness or absence Compliance & Accuracy Ensure all scheduled staff hold valid licenses (e.g. SIA) and required training Maintain accurate records within scheduling and time & attendance systems Support payroll by ensuring hours worked are correctly scheduled and recorded Communication Communicate shift details clearly to staff via phone, email, or scheduling systems Act as a key point of contact for staff availability and shift queries Maintain professional communication with internal teams and external clients Continuous Improvement Identify opportunities to improve scheduling efficiency and cost control Assist with reporting on coverage, overtime, and staffing trends Skills & Experience Essential Previous experience in a scheduling, rostering, or workforce planning role Experience within security, facilities management, or a 24/7 operational environment Strong organisational and time-management skills Ability to work under pressure and manage last-minute changes Good IT skills (Excel, scheduling systems, workforce software) Excellent communication and problem-solving skills Desirable Knowledge of security industry operations Understanding of Working Time Regulations Experience using scheduling platforms (e.g. Timegate, Guardhouse, or similar) Personal Attributes Calm and professional under pressure Highly organised and detail-oriented Reliable, flexible, and proactive Strong team player with a customer-focused mindset If you feel as so this construction Scheduler role is suitable to yourself, please directly email your CV to:
Jan 20, 2026
Full time
Job Title: Scheduler Location: IG6, Essex Salary: 30,000 PER ANNUM Sector: Social Housing Must have previous experience as a planner/scheduler within social housing. please do not apply without experience Job Purpose The Scheduler is responsible for planning, coordinating, and maintaining efficient staff schedules to ensure all client sites are fully and compliantly covered. This role is critical in supporting operational delivery, cost control, and high service standards Key Responsibilities Scheduling & Workforce Management Create, manage, and maintain accurate staff rosters for security officers and operational staff Ensure all shifts are fully covered in line with contractual requirements and SLAs Manage short-notice changes, sickness, holidays, and emergency cover Allocate staff fairly while ensuring compliance with Working Time Regulations Operational Support Liaise daily with Operations Managers, Contract Managers, and site supervisors Respond promptly to client and operational scheduling requirements Support mobilisation of new contracts by creating initial staffing schedules Monitor attendance and escalate issues such as repeated lateness or absence Compliance & Accuracy Ensure all scheduled staff hold valid licenses (e.g. SIA) and required training Maintain accurate records within scheduling and time & attendance systems Support payroll by ensuring hours worked are correctly scheduled and recorded Communication Communicate shift details clearly to staff via phone, email, or scheduling systems Act as a key point of contact for staff availability and shift queries Maintain professional communication with internal teams and external clients Continuous Improvement Identify opportunities to improve scheduling efficiency and cost control Assist with reporting on coverage, overtime, and staffing trends Skills & Experience Essential Previous experience in a scheduling, rostering, or workforce planning role Experience within security, facilities management, or a 24/7 operational environment Strong organisational and time-management skills Ability to work under pressure and manage last-minute changes Good IT skills (Excel, scheduling systems, workforce software) Excellent communication and problem-solving skills Desirable Knowledge of security industry operations Understanding of Working Time Regulations Experience using scheduling platforms (e.g. Timegate, Guardhouse, or similar) Personal Attributes Calm and professional under pressure Highly organised and detail-oriented Reliable, flexible, and proactive Strong team player with a customer-focused mindset If you feel as so this construction Scheduler role is suitable to yourself, please directly email your CV to:
If you enjoy leading people, shaping client relationships, and having real influence over how work gets done, this Client Manager role could be the step that changes how you feel about your career. Not only that, this role has a "clear line of sight" towards Director level within the firm. This is a position designed for someone who wants more than a portfolio and deadlines click apply for full job details
Jan 20, 2026
Full time
If you enjoy leading people, shaping client relationships, and having real influence over how work gets done, this Client Manager role could be the step that changes how you feel about your career. Not only that, this role has a "clear line of sight" towards Director level within the firm. This is a position designed for someone who wants more than a portfolio and deadlines click apply for full job details
Job Title Dynamics 365 Platform Lead and Client Engagement Manager Location Hybrid - London 2 to 3 days onsite Salary £87,000 per annum + benefits Contract Permanent Role Overview This role owns the Dynamics 365 platform end to end , acting as the bridge between the client organisation and external consultancies delivering change click apply for full job details
Jan 20, 2026
Full time
Job Title Dynamics 365 Platform Lead and Client Engagement Manager Location Hybrid - London 2 to 3 days onsite Salary £87,000 per annum + benefits Contract Permanent Role Overview This role owns the Dynamics 365 platform end to end , acting as the bridge between the client organisation and external consultancies delivering change click apply for full job details
We are currently seeking a skilled and reliable Maintenance Engineer to join our client's engineering team. The successful candidate will be responsible for maintaining, fault-finding, and repairing machinery and site services to ensure minimal downtime and safe operation. Staffline is recruiting Maintenance Engineers in Llanelli. Competitive pay rates! This is a full-time role working a 4 on 4 off shift pattern of both Days and Nights. The hours of work are: - 7am to 7pm - 7pm to 7am Your Time at Work As a Maintenance Engineer you will be reporting to the Engineering Manager. Your main objective is to address any machine issues to determine whether the fault is mechanical or electrical and then rectify the issue or escalate if appropriate. Key Responsibilities: - Carry out planned preventative maintenance (PPM) and reactive maintenance - Diagnose and repair mechanical and/or electrical faults - Maintain plant equipment, machinery - Ensure all work is completed in line with health & safety regulations - Accurately record maintenance activities and report recurring issues - Support continuous improvement and reliability projects Our Perfect Worker Our perfect worker should understand engineering requirements and efficiency, with at least 1 year of experience in an FMCG chilled environment engineering team. You will be proficient in Microsoft Word and Excel. Applicants will be apprentice trained with a recognised engineering qualification - NVQ LEVEL 3/BTEC/C&G - 18th edition training would be great! You will have vision, flexibility, and be open to change, and have the ability to follow rules and boundaries, delegate, challenge, and respectfully enforce. Key Information and Benefits - Competitive pay rates - 4 on 4 off - Uniform provided - PPE provided - Free car parking on site - Full training provided Job Ref: 1DHIRE About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jan 20, 2026
Full time
We are currently seeking a skilled and reliable Maintenance Engineer to join our client's engineering team. The successful candidate will be responsible for maintaining, fault-finding, and repairing machinery and site services to ensure minimal downtime and safe operation. Staffline is recruiting Maintenance Engineers in Llanelli. Competitive pay rates! This is a full-time role working a 4 on 4 off shift pattern of both Days and Nights. The hours of work are: - 7am to 7pm - 7pm to 7am Your Time at Work As a Maintenance Engineer you will be reporting to the Engineering Manager. Your main objective is to address any machine issues to determine whether the fault is mechanical or electrical and then rectify the issue or escalate if appropriate. Key Responsibilities: - Carry out planned preventative maintenance (PPM) and reactive maintenance - Diagnose and repair mechanical and/or electrical faults - Maintain plant equipment, machinery - Ensure all work is completed in line with health & safety regulations - Accurately record maintenance activities and report recurring issues - Support continuous improvement and reliability projects Our Perfect Worker Our perfect worker should understand engineering requirements and efficiency, with at least 1 year of experience in an FMCG chilled environment engineering team. You will be proficient in Microsoft Word and Excel. Applicants will be apprentice trained with a recognised engineering qualification - NVQ LEVEL 3/BTEC/C&G - 18th edition training would be great! You will have vision, flexibility, and be open to change, and have the ability to follow rules and boundaries, delegate, challenge, and respectfully enforce. Key Information and Benefits - Competitive pay rates - 4 on 4 off - Uniform provided - PPE provided - Free car parking on site - Full training provided Job Ref: 1DHIRE About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What do we offer? Competitive salary Company performance bonus scheme Pension scheme - up to 10% employer contribution Private medical insurance Comprehensive health cash plan 25 days annual leave + bank holidays Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay) and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay) Structured training & opportunities to progress What does the role look like? We are seeking a capable and people-focused MRO Storefront Team Leader to support the delivery and ongoing evolution of the MRO Storefront function, reporting directly to the MRO Storefront Manager. This role is responsible for the day-to-day leadership, performance, and development of the MRO Storefront Administrator and Customer Service Representative (CSR) team. The role plays a critical part in maintaining operational stability, consistency, and service quality during a period of transformation. Initially, the focus will be on managing execution within a task-based operating model, ensuring high-volume administrative and transactional activities are delivered accurately and on time. As the Storefront evolves, the Team Leader will support the transition to a customer-based operating model, coaching CSRs towards end-to-end customer ownership. This position requires strong people leadership, operational discipline, and the ability to translate direction into clear priorities, behaviours, and outcomes for the team. What will your day-to-day responsibilities look like? Lead, coach, and support a team of MRO Storefront Administrators and CSRs, ensuring clarity of roles, priorities, and expectations. Manage daily workload allocation and task prioritisation to ensure service levels, deadlines, and customer commitments are consistently met. Act as the first escalation point for operational and customer issues, resolving where possible and escalating appropriately when required. Ensure consistent execution of Storefront activities, including inbox management, SAP transactions, unit inductions, quoting, order progression, and invoicing support. Monitor individual and team performance against agreed KPIs, identifying risks and improvement opportunities. Support onboarding, training, and capability development of new and existing team members. Coach CSRs towards greater autonomy, process understanding, and customer ownership as the Storefront transitions to the future-state model. Ensure adherence to standard operating procedures, data quality requirements, and governance frameworks. Support the implementation of organisational and process changes, including the move from task-based to customer-based ways of working. Identify operational pain points and feed structured inputs into continuous improvement and automation initiatives. Promote a strong customer-centric mindset while maintaining operational discipline. Ensure issues are managed through the Quality, Cost, Delivery, People, Safety (QCPC) process. Promote compliance with ethical standards, IT policies, people practices, and Environment, Health & Safety requirements. Act as a role model for professional behaviours, accountability, and collaboration across the Storefront and wider MRO organisation. What will you bring to the role? Essential skills: Proven people leadership experience within a customer service, operational, or administrative environment. Strong organisational skills with the ability to manage workload, priorities, and operational detail. Experience working with ERP systems (SAP preferred) in transactional or order management settings. Desirable skills : Experience within Aerospace MRO or a regulated industry. Exposure to quoting, invoicing, turnback management, or cash-collection processes. Experience supporting organisational or process change initiatives. Familiarity with Continuous Improvement or Lean methodologies. Aspiration to progress into broader Storefront or operational leadership roles.
Jan 20, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What do we offer? Competitive salary Company performance bonus scheme Pension scheme - up to 10% employer contribution Private medical insurance Comprehensive health cash plan 25 days annual leave + bank holidays Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay) and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay) Structured training & opportunities to progress What does the role look like? We are seeking a capable and people-focused MRO Storefront Team Leader to support the delivery and ongoing evolution of the MRO Storefront function, reporting directly to the MRO Storefront Manager. This role is responsible for the day-to-day leadership, performance, and development of the MRO Storefront Administrator and Customer Service Representative (CSR) team. The role plays a critical part in maintaining operational stability, consistency, and service quality during a period of transformation. Initially, the focus will be on managing execution within a task-based operating model, ensuring high-volume administrative and transactional activities are delivered accurately and on time. As the Storefront evolves, the Team Leader will support the transition to a customer-based operating model, coaching CSRs towards end-to-end customer ownership. This position requires strong people leadership, operational discipline, and the ability to translate direction into clear priorities, behaviours, and outcomes for the team. What will your day-to-day responsibilities look like? Lead, coach, and support a team of MRO Storefront Administrators and CSRs, ensuring clarity of roles, priorities, and expectations. Manage daily workload allocation and task prioritisation to ensure service levels, deadlines, and customer commitments are consistently met. Act as the first escalation point for operational and customer issues, resolving where possible and escalating appropriately when required. Ensure consistent execution of Storefront activities, including inbox management, SAP transactions, unit inductions, quoting, order progression, and invoicing support. Monitor individual and team performance against agreed KPIs, identifying risks and improvement opportunities. Support onboarding, training, and capability development of new and existing team members. Coach CSRs towards greater autonomy, process understanding, and customer ownership as the Storefront transitions to the future-state model. Ensure adherence to standard operating procedures, data quality requirements, and governance frameworks. Support the implementation of organisational and process changes, including the move from task-based to customer-based ways of working. Identify operational pain points and feed structured inputs into continuous improvement and automation initiatives. Promote a strong customer-centric mindset while maintaining operational discipline. Ensure issues are managed through the Quality, Cost, Delivery, People, Safety (QCPC) process. Promote compliance with ethical standards, IT policies, people practices, and Environment, Health & Safety requirements. Act as a role model for professional behaviours, accountability, and collaboration across the Storefront and wider MRO organisation. What will you bring to the role? Essential skills: Proven people leadership experience within a customer service, operational, or administrative environment. Strong organisational skills with the ability to manage workload, priorities, and operational detail. Experience working with ERP systems (SAP preferred) in transactional or order management settings. Desirable skills : Experience within Aerospace MRO or a regulated industry. Exposure to quoting, invoicing, turnback management, or cash-collection processes. Experience supporting organisational or process change initiatives. Familiarity with Continuous Improvement or Lean methodologies. Aspiration to progress into broader Storefront or operational leadership roles.
Longer working lives and ongoing economic transitions are reshaping careers: how we start them, and how we move through them. But too many people remain paid in low-paid, low-quality work with damaging consequences for them personally, and our economy as a whole. We re seeking a senior, policy-oriented research leader to help us and our partners generate insights that enable more people to move into and progress through better work. You ll have a proven track record in scoping and securing funding for research and influencing activity, with significant autonomy to lead your own programme at L&W. You ll be supported by committed researchers and managers whom you will coach, lead, and develop alongside a peer group of Deputy Directors working across other key pillars. We welcome quantitative expertise, but most important are the skills to design and deliver high-quality, impactful research programmes. You ll join an organisation with a national reputation for driving policy change and a friendly, highly capable, delivery-focused team. Location: London or Leicester. Hybrid working: 40-60% in an L&W office, with the option of working the remainder at home. Team: Research and Development Salary: £64,450 -£77,880 per annum (pro rata), dependent on experience and location Duration: Permanent Working hours: 0.8 to 1 FTE, with flexible working supported (e.g. condensed hours, flexible start and finish times) Main Purpose The Deputy Director, Policy and Research (Better Work and Progression) will have overall ownership of the Better Work pillar of our strategic plan at L&W: overseeing all projects and activity in this area and generating new work (including developing project ideas and securing funding). While there is significant scope to shape the ongoing programme of research and impact work, we anticipate that key areas of focus in this area going forward will be: understanding & better supporting career change; understanding and improving policy to increase employer investment in skills; high quality and fair access apprenticeships and technical education; understanding how to better support progression from low pay. They will be a senior leader for the organization helping to continuously shape our strategy and the plans we are implementing to deliver it. Duties and Responsibilities Leadership and management Intellectual leadership of the Better Work pillar: developing and owning policy positions, messages, theory of change and research priorities, and supporting the wider team to feed into and understand them Line management of senior and mid-level staff Act as a senior leader at L&W including taking on specific organization-level responsibilities where appropriate Income Write and/or co-ordinate responses to reactive research and evaluation tenders in the areas of employment, better work and progression Develop pro-active proposals that will drive change in your area, and respond to the interests of funders and partners Build relationships with current and potential funders and research partners Impact Act as an external expert on the issues of better work and progression: writing press quotes, articles and blogs;speaking on platforms Building relationships with practitioners, policymakers and partners to improve our insights, and get our recommendations implemented Develop appropriate means of tracking impact towards our better work goals, and monitor against them. Delivery Deputy Director/Project Director-level oversight of projects being delivered in your and related areas: supporting project team to shape research plans, deliver sharp insights and manage funder relationships Quality Assurance of research proposals and outputs Use your research skills and experience to support the wider development of the Learning and Work team Person Specification Experience Experience of developing, overseeing and delivering programmes of policy-relevant research at a high level - Essential Experience of business development in a policy/research context: developing ideas, writing bids and building relationships with funders- Essential Experience of building senior-level relationships with external stakeholders for impact and influence -Essential Track record of delivering national and/or local policy change - Essential Experience of senior organisational leadership as part of a team - Desirable Experience of responding to tenders- Desirable Skills Advanced research skills (qualitative of quantitative) - Essential Quantitative skills: experience of using key national research and administrative data sets to generate insights into the labour market -Desirable Clear and direct written communication style - Essential Knowledge Knowledge of, and commitment to, L&W s charitable aims and purpose.- Essential Demonstrable knowledge of employment and/or skills policy in the UK - Essential Demonstrable knowledge in the specific areas of Better Work and/or progression -Desirable Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
Jan 20, 2026
Full time
Longer working lives and ongoing economic transitions are reshaping careers: how we start them, and how we move through them. But too many people remain paid in low-paid, low-quality work with damaging consequences for them personally, and our economy as a whole. We re seeking a senior, policy-oriented research leader to help us and our partners generate insights that enable more people to move into and progress through better work. You ll have a proven track record in scoping and securing funding for research and influencing activity, with significant autonomy to lead your own programme at L&W. You ll be supported by committed researchers and managers whom you will coach, lead, and develop alongside a peer group of Deputy Directors working across other key pillars. We welcome quantitative expertise, but most important are the skills to design and deliver high-quality, impactful research programmes. You ll join an organisation with a national reputation for driving policy change and a friendly, highly capable, delivery-focused team. Location: London or Leicester. Hybrid working: 40-60% in an L&W office, with the option of working the remainder at home. Team: Research and Development Salary: £64,450 -£77,880 per annum (pro rata), dependent on experience and location Duration: Permanent Working hours: 0.8 to 1 FTE, with flexible working supported (e.g. condensed hours, flexible start and finish times) Main Purpose The Deputy Director, Policy and Research (Better Work and Progression) will have overall ownership of the Better Work pillar of our strategic plan at L&W: overseeing all projects and activity in this area and generating new work (including developing project ideas and securing funding). While there is significant scope to shape the ongoing programme of research and impact work, we anticipate that key areas of focus in this area going forward will be: understanding & better supporting career change; understanding and improving policy to increase employer investment in skills; high quality and fair access apprenticeships and technical education; understanding how to better support progression from low pay. They will be a senior leader for the organization helping to continuously shape our strategy and the plans we are implementing to deliver it. Duties and Responsibilities Leadership and management Intellectual leadership of the Better Work pillar: developing and owning policy positions, messages, theory of change and research priorities, and supporting the wider team to feed into and understand them Line management of senior and mid-level staff Act as a senior leader at L&W including taking on specific organization-level responsibilities where appropriate Income Write and/or co-ordinate responses to reactive research and evaluation tenders in the areas of employment, better work and progression Develop pro-active proposals that will drive change in your area, and respond to the interests of funders and partners Build relationships with current and potential funders and research partners Impact Act as an external expert on the issues of better work and progression: writing press quotes, articles and blogs;speaking on platforms Building relationships with practitioners, policymakers and partners to improve our insights, and get our recommendations implemented Develop appropriate means of tracking impact towards our better work goals, and monitor against them. Delivery Deputy Director/Project Director-level oversight of projects being delivered in your and related areas: supporting project team to shape research plans, deliver sharp insights and manage funder relationships Quality Assurance of research proposals and outputs Use your research skills and experience to support the wider development of the Learning and Work team Person Specification Experience Experience of developing, overseeing and delivering programmes of policy-relevant research at a high level - Essential Experience of business development in a policy/research context: developing ideas, writing bids and building relationships with funders- Essential Experience of building senior-level relationships with external stakeholders for impact and influence -Essential Track record of delivering national and/or local policy change - Essential Experience of senior organisational leadership as part of a team - Desirable Experience of responding to tenders- Desirable Skills Advanced research skills (qualitative of quantitative) - Essential Quantitative skills: experience of using key national research and administrative data sets to generate insights into the labour market -Desirable Clear and direct written communication style - Essential Knowledge Knowledge of, and commitment to, L&W s charitable aims and purpose.- Essential Demonstrable knowledge of employment and/or skills policy in the UK - Essential Demonstrable knowledge in the specific areas of Better Work and/or progression -Desirable Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
Mobile Service Engineer Reports to: MSE Team Leader Leeds Service Centre Salery: £26,104.00 (40 hours per week @ £12.55ph). Working Pattern: Monday to Friday 08:00 to 16:30. Holiday entitlement: 25 days plus Bank Holidays (January to December). Job purpose: To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and van check sheet completed each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Willing to take on additional supervisory responsibilities and training if required. Skills and Qualifications Full UK driving licence Successful enhanced DBS check General workshop knowledge Basic mechanical knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. Experience of face-to-face customer contact. Previous delivery driver experience An awareness and understanding of people with disabilities. 10. Flexible approach to working conditions and working environment change. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Previous supervisory experience preferred. Physical demands of the job Moving and handling of equipment and accessories following handling guidelines Standing at a bench to work Kneeling/crouching Working in confined workspace if the job necessitates (installing/repairing equipment in small areas). Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Committing to being available for short notice overtime necessitated by emergency response requirements. Responsibility of out of hour's duties. Health and Safety The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and
Jan 20, 2026
Full time
Mobile Service Engineer Reports to: MSE Team Leader Leeds Service Centre Salery: £26,104.00 (40 hours per week @ £12.55ph). Working Pattern: Monday to Friday 08:00 to 16:30. Holiday entitlement: 25 days plus Bank Holidays (January to December). Job purpose: To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and van check sheet completed each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Willing to take on additional supervisory responsibilities and training if required. Skills and Qualifications Full UK driving licence Successful enhanced DBS check General workshop knowledge Basic mechanical knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. Experience of face-to-face customer contact. Previous delivery driver experience An awareness and understanding of people with disabilities. 10. Flexible approach to working conditions and working environment change. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Previous supervisory experience preferred. Physical demands of the job Moving and handling of equipment and accessories following handling guidelines Standing at a bench to work Kneeling/crouching Working in confined workspace if the job necessitates (installing/repairing equipment in small areas). Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Committing to being available for short notice overtime necessitated by emergency response requirements. Responsibility of out of hour's duties. Health and Safety The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Onsite free car parking Electric vehicle charging points Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days We are looking for a Deputy General Manager to join our Independent School. To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. More about the role: Understand and deliver all contractual terms Communicate any on site client changes to line manager. Communicate regularly with client (as agreed) Action plans are completed following client satisfaction surveys Promote the unit and act as a Compass Advocate at all time Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue Ensure all company promotions are correctly implemented (where applicable) Ensure all products are correctly priced in line with 'Price it' or in line with client specifications Identify any additional opportunities and discuss with line manager Action plans are completed following consumers satisfaction surveys Ensure all retail areas are adequately stocked at all times Ensure all customer requirements are delivered in line with the expectation Analyse and manage effectively all in unit costs. Ensure full purchasing compliance Monitor and manage GP Ensure cost and sales records are accurately inputted and maintained All food wastage is recorded and minimised Ensure all customer requirements are communicated to all departments in advance to ensure effective planning Complete labour schedule within the labour budget Effectively minimise any agency and overtime spend Adjust labour schedule in line with sales Analyse and manage effectively all in unit costs Ensure budgets are understood and achieved Ensure all costs are managed effectively within budget Who you are: Good knowledge and experience of working with food People Management Communication Results & People balanced orientation Holding others accountable Understanding Customers Working together for the business GCSE or equivalent in English and Maths Operational experience in the conference & banqueting sector Computer literate Strong communication skills Strong organisational skills Ability to work to strict pressured deadlines Able to communicate at all levels Basic Food Hygiene certificate Leadership and team management skills for a small team of people Minimum 3 years catering experience Excellent financial acumen About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jan 20, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Onsite free car parking Electric vehicle charging points Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days We are looking for a Deputy General Manager to join our Independent School. To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. More about the role: Understand and deliver all contractual terms Communicate any on site client changes to line manager. Communicate regularly with client (as agreed) Action plans are completed following client satisfaction surveys Promote the unit and act as a Compass Advocate at all time Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue Ensure all company promotions are correctly implemented (where applicable) Ensure all products are correctly priced in line with 'Price it' or in line with client specifications Identify any additional opportunities and discuss with line manager Action plans are completed following consumers satisfaction surveys Ensure all retail areas are adequately stocked at all times Ensure all customer requirements are delivered in line with the expectation Analyse and manage effectively all in unit costs. Ensure full purchasing compliance Monitor and manage GP Ensure cost and sales records are accurately inputted and maintained All food wastage is recorded and minimised Ensure all customer requirements are communicated to all departments in advance to ensure effective planning Complete labour schedule within the labour budget Effectively minimise any agency and overtime spend Adjust labour schedule in line with sales Analyse and manage effectively all in unit costs Ensure budgets are understood and achieved Ensure all costs are managed effectively within budget Who you are: Good knowledge and experience of working with food People Management Communication Results & People balanced orientation Holding others accountable Understanding Customers Working together for the business GCSE or equivalent in English and Maths Operational experience in the conference & banqueting sector Computer literate Strong communication skills Strong organisational skills Ability to work to strict pressured deadlines Able to communicate at all levels Basic Food Hygiene certificate Leadership and team management skills for a small team of people Minimum 3 years catering experience Excellent financial acumen About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Senior Operations Control Manager Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: Global AML and Onboarding Operations (GAOO) is a central control function which governs, facilitates, and oversees the Enterprise-wide Anti-Money Laundering (AML) program and manages AML risks by implementing and executing processes and controls. The Life Cycle Management team within AML Operations are responsible for the execution of high-risk client requirements including Enhanced Due Diligence, Sanctions Controls Monitoring, Screening and Enterprise Client Activity Monitoring. We have an exciting new role as part of our Life Cycle Management Team, supporting our expanded Enterprise Client Activity Monitoring and High-Risk Summary Processes. This role spans all Lines of Business, managing a team focused on activity-based risk reviews, trend analysis, and changes to client risk profiles. The goal is to identify, escalate, and mitigate risks associated with high-risk clients. We are seeking an experienced leader to manage and develop a newly established and growing team. Key Responsibilities Lead and manage a team of AML professionals, providing coaching, guidance, and performance development. Oversee client reviews and investigations to identify potential AML or activity-based risks. Ensure timely escalation of unusual or unexpected client activity. Drive process improvements to enhance detection, efficiency, and compliance with evolving policies and standards. Collaborate with Life Cycle Management team leaders to manage the people and processes effectively. Build and strengthen relationships with business partners Monitor emerging risks and proactively implement mitigation strategies. Promote a culture of accountability, continuous learning, and operational excellence within the team. Represent the team in governance forums and act as an ambassador for the organization's risk culture Required Skills: Leadership & People Management: Proven ability to lead, motivate, and develop high-performing teams; experience in managing priorities and resources effectively. Analytical & Risk Expertise: Strong analytical skills; ability to interpret complex client structures and financial activity; understanding of AML/Know Your Customer (KYC) Due Diligence. Communication: Excellent written and verbal communication; ability to influence and engage across seniority levels; strong escalation and reporting skills. Execution & Organisation: Ability to manage multiple priorities in a fast-paced, deadline driven environment; strategic thinker with strong organisational skills. Experience: Extensive and proven relevant work experience, preferably in AML programs or risk management, including leadership experience. Proficiency in Microsoft Office suite. Personal Attributes: Self-starter, problem solver, intellectually curious, proactive in self-development. Desired Skills: Working knowledge of Private Banking, Wealth Management, Consumer Banking, Global Banking or Global Markets businesses. Experience in process improvement and data analysis. Bachelor's degree in related field or equivalent experience ACAMS accreditation Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form . We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
Senior Operations Control Manager Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: Global AML and Onboarding Operations (GAOO) is a central control function which governs, facilitates, and oversees the Enterprise-wide Anti-Money Laundering (AML) program and manages AML risks by implementing and executing processes and controls. The Life Cycle Management team within AML Operations are responsible for the execution of high-risk client requirements including Enhanced Due Diligence, Sanctions Controls Monitoring, Screening and Enterprise Client Activity Monitoring. We have an exciting new role as part of our Life Cycle Management Team, supporting our expanded Enterprise Client Activity Monitoring and High-Risk Summary Processes. This role spans all Lines of Business, managing a team focused on activity-based risk reviews, trend analysis, and changes to client risk profiles. The goal is to identify, escalate, and mitigate risks associated with high-risk clients. We are seeking an experienced leader to manage and develop a newly established and growing team. Key Responsibilities Lead and manage a team of AML professionals, providing coaching, guidance, and performance development. Oversee client reviews and investigations to identify potential AML or activity-based risks. Ensure timely escalation of unusual or unexpected client activity. Drive process improvements to enhance detection, efficiency, and compliance with evolving policies and standards. Collaborate with Life Cycle Management team leaders to manage the people and processes effectively. Build and strengthen relationships with business partners Monitor emerging risks and proactively implement mitigation strategies. Promote a culture of accountability, continuous learning, and operational excellence within the team. Represent the team in governance forums and act as an ambassador for the organization's risk culture Required Skills: Leadership & People Management: Proven ability to lead, motivate, and develop high-performing teams; experience in managing priorities and resources effectively. Analytical & Risk Expertise: Strong analytical skills; ability to interpret complex client structures and financial activity; understanding of AML/Know Your Customer (KYC) Due Diligence. Communication: Excellent written and verbal communication; ability to influence and engage across seniority levels; strong escalation and reporting skills. Execution & Organisation: Ability to manage multiple priorities in a fast-paced, deadline driven environment; strategic thinker with strong organisational skills. Experience: Extensive and proven relevant work experience, preferably in AML programs or risk management, including leadership experience. Proficiency in Microsoft Office suite. Personal Attributes: Self-starter, problem solver, intellectually curious, proactive in self-development. Desired Skills: Working knowledge of Private Banking, Wealth Management, Consumer Banking, Global Banking or Global Markets businesses. Experience in process improvement and data analysis. Bachelor's degree in related field or equivalent experience ACAMS accreditation Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form . We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
