Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 14, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 14, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Our client in Haslingden is looking to recruit a Fabric Cutter to work out of their manufacturing and distribution site The work will involve: Working in a small cutting/sewing department Cutting Patterns on products including seat boards, chairs, stools and sofas Working with vinyls, leather and fabrics Assisting with fabric deliveries and stock checks The working times and pay: Monday to Friday 08:00-16 click apply for full job details
Mar 14, 2026
Seasonal
Our client in Haslingden is looking to recruit a Fabric Cutter to work out of their manufacturing and distribution site The work will involve: Working in a small cutting/sewing department Cutting Patterns on products including seat boards, chairs, stools and sofas Working with vinyls, leather and fabrics Assisting with fabric deliveries and stock checks The working times and pay: Monday to Friday 08:00-16 click apply for full job details
University of Nottingham
Nottingham, Nottinghamshire
University of Nottingham Chair of Council Unremunerated with reasonable expenses covered Time commitment: 15-20 days on campus per year alongside wider engagement Shape the Future. Lead with Purpose. Govern for Impact. The University of Nottingham is a globally recognised, research intensive university with a distinctive mission, a strong civic commitment, and an exceptional international reach. With campuses in the UK, China and Malaysia, the University is home to a dynamic, diverse and ambitious community. Our world class research, transformative educational experience and deep partnerships across sectors enable Nottingham to make a lasting impact on society regionally, nationally and globally. The University is now seeking to appoint a new Chair of Council to lead its governing body at a pivotal moment. Higher education is undergoing profound change, and Nottingham is responding with determination and ambition through the Future Nottingham transformation programme, which is strengthening strategic alignment, enhancing organisational resilience and shaping the University's long term direction. The Chair will play a critical role in ensuring Council provides the strategic leadership, scrutiny and stewardship required for the University to navigate this period of transformation with clarity, confidence and purpose. This is a role for an individual of exceptional calibre. Candidates will bring significant board level experience in complex organisations, ideally as Chair, and a strong track record of guiding organisations through change. They will offer astute strategic judgement, a deep understanding of effective governance, and a clear appreciation of the distinction between executive and non executive responsibilities. An authentic commitment to the mission of higher education, and to Nottingham's values, culture and global role, is essential. The successful candidate will demonstrate personal authority, integrity and independence of mind, combined with the interpersonal and communication skills to engage a wide range of stakeholders across a large and international community. They will work with inclusivity, openness and collaboration, reflecting the University's commitment to equity, diversity and inclusion. As an ambassador for Nottingham, they will champion its strengths and potential locally, nationally and globally. The initial term of office is four years, the role is unremunerated with reasonable expenses covered, and it requires around 15-20 days on campus per year alongside wider engagement; this is a rewarding opportunity to help shape the University of Nottingham's future at a pivotal moment. For an informal conversation about the role please contact our recruitment partners, GatenbySanderson. Maliha Ahmed For further details and to apply, please click apply on website. Closing date for applications: 9am Monday 16th March 2026
Mar 14, 2026
Full time
University of Nottingham Chair of Council Unremunerated with reasonable expenses covered Time commitment: 15-20 days on campus per year alongside wider engagement Shape the Future. Lead with Purpose. Govern for Impact. The University of Nottingham is a globally recognised, research intensive university with a distinctive mission, a strong civic commitment, and an exceptional international reach. With campuses in the UK, China and Malaysia, the University is home to a dynamic, diverse and ambitious community. Our world class research, transformative educational experience and deep partnerships across sectors enable Nottingham to make a lasting impact on society regionally, nationally and globally. The University is now seeking to appoint a new Chair of Council to lead its governing body at a pivotal moment. Higher education is undergoing profound change, and Nottingham is responding with determination and ambition through the Future Nottingham transformation programme, which is strengthening strategic alignment, enhancing organisational resilience and shaping the University's long term direction. The Chair will play a critical role in ensuring Council provides the strategic leadership, scrutiny and stewardship required for the University to navigate this period of transformation with clarity, confidence and purpose. This is a role for an individual of exceptional calibre. Candidates will bring significant board level experience in complex organisations, ideally as Chair, and a strong track record of guiding organisations through change. They will offer astute strategic judgement, a deep understanding of effective governance, and a clear appreciation of the distinction between executive and non executive responsibilities. An authentic commitment to the mission of higher education, and to Nottingham's values, culture and global role, is essential. The successful candidate will demonstrate personal authority, integrity and independence of mind, combined with the interpersonal and communication skills to engage a wide range of stakeholders across a large and international community. They will work with inclusivity, openness and collaboration, reflecting the University's commitment to equity, diversity and inclusion. As an ambassador for Nottingham, they will champion its strengths and potential locally, nationally and globally. The initial term of office is four years, the role is unremunerated with reasonable expenses covered, and it requires around 15-20 days on campus per year alongside wider engagement; this is a rewarding opportunity to help shape the University of Nottingham's future at a pivotal moment. For an informal conversation about the role please contact our recruitment partners, GatenbySanderson. Maliha Ahmed For further details and to apply, please click apply on website. Closing date for applications: 9am Monday 16th March 2026
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 14, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Hilson Moran are interdisciplinary consultants, engineers and advisors, applying progressive design thinking to shape the environments we live in. We provide a full range of engineering services, exciting innovation and design solutions on a full range of projects from across our network of offices in the UK. Our recently refurbished London office - the Living Lab - offers a direct link to clients, the ability to further develop our existing relationships and to pursue future opportunities across the city. We also have full view of some of our most iconic designs, including 20 Fenchurch Street 'the Walkie Talkie' and 30 St Mary's Axe 'The Gherkin' from our river café space. Our MEP Portfolio Management team is expanding, and we are seeking a like minded professional who is passionate about improving building performance, reducing environmental impact, and enhancing occupant comfort. This is a key role within our succession strategy, offering genuine scope to influence the direction and growth of the team. This role combines hands on delivery with team leadership. Whether you are already leading a team or ready to take that next step, you will be personable, driven, and committed to achieving success for both you and the business. You will play a central role in shaping strategy, delivery approaches, team structure, and recruitment, as well as supporting mentoring, learning and development. Your responsibilities include, but are not limited to: Regular meetings with clients in the role of Account Manager, maintaining an understanding of client requirements and Hilson Moran's delivery response and developing further opportunities and delivery strategies to improve efficiency. Preparation and commercial review of technical services fee proposals. Working with the Senior Project Manager/ Co-ordination Hub to ensure that resource skillsets align with delivery requirements and client priorities Attending/ Chairing review meetings with contractor and client to drive best value. Attend and contribute to relationship meetings with clients and other stakeholders. General technical guidance to other members of the team. Review of technical reports, feasibility studies etc. Enhanced annual leave entitlement of 25 days per annum, plus public holidays. Your annual leave entitlement will increase based on length of service with us up to 28 days plus public holidays. Enhanced company pension contribution. Annual budget to spend on personal wellbeing activities. Access to our healthcare scheme. Access to confidential wellbeing support services via our Employee Assistance Programme. Paid volunteering days to support causes important to you. Fun company events including our annual winter party and our full company summer social. Season ticket loans. Cycle to work scheme. Options for unpaid leave and career breaks. Share this role Background & Qualifications: M&E Service Provider /contractor (M or E). Consultancy, including surveyors and managing agents. A degree in Mechanical , Electrical or Building Services Engineering is desirable but not essential. Skills: Expertise in maintenance management across varied sectors and asset portfolios. Proficient in MEP due diligence inspections to support informed decision-making. Strong technical investigation and fault diagnosis capabilities. Skilled in developing asset registers, conducting maintenance audits, and creating lifecycle plans using data-driven KPIs. In-depth knowledge of regulatory compliance with proven ability to demonstrate competence. Understanding of environmental and wellbeing considerations in building operations. Commercial awareness and sound business acumen. Excellent client care and relationship-building skills. All Applications will be treated in the strictest confidence. Hilson Moran is an equal opportunities employer and welcome applications from all communities.
Mar 13, 2026
Full time
Hilson Moran are interdisciplinary consultants, engineers and advisors, applying progressive design thinking to shape the environments we live in. We provide a full range of engineering services, exciting innovation and design solutions on a full range of projects from across our network of offices in the UK. Our recently refurbished London office - the Living Lab - offers a direct link to clients, the ability to further develop our existing relationships and to pursue future opportunities across the city. We also have full view of some of our most iconic designs, including 20 Fenchurch Street 'the Walkie Talkie' and 30 St Mary's Axe 'The Gherkin' from our river café space. Our MEP Portfolio Management team is expanding, and we are seeking a like minded professional who is passionate about improving building performance, reducing environmental impact, and enhancing occupant comfort. This is a key role within our succession strategy, offering genuine scope to influence the direction and growth of the team. This role combines hands on delivery with team leadership. Whether you are already leading a team or ready to take that next step, you will be personable, driven, and committed to achieving success for both you and the business. You will play a central role in shaping strategy, delivery approaches, team structure, and recruitment, as well as supporting mentoring, learning and development. Your responsibilities include, but are not limited to: Regular meetings with clients in the role of Account Manager, maintaining an understanding of client requirements and Hilson Moran's delivery response and developing further opportunities and delivery strategies to improve efficiency. Preparation and commercial review of technical services fee proposals. Working with the Senior Project Manager/ Co-ordination Hub to ensure that resource skillsets align with delivery requirements and client priorities Attending/ Chairing review meetings with contractor and client to drive best value. Attend and contribute to relationship meetings with clients and other stakeholders. General technical guidance to other members of the team. Review of technical reports, feasibility studies etc. Enhanced annual leave entitlement of 25 days per annum, plus public holidays. Your annual leave entitlement will increase based on length of service with us up to 28 days plus public holidays. Enhanced company pension contribution. Annual budget to spend on personal wellbeing activities. Access to our healthcare scheme. Access to confidential wellbeing support services via our Employee Assistance Programme. Paid volunteering days to support causes important to you. Fun company events including our annual winter party and our full company summer social. Season ticket loans. Cycle to work scheme. Options for unpaid leave and career breaks. Share this role Background & Qualifications: M&E Service Provider /contractor (M or E). Consultancy, including surveyors and managing agents. A degree in Mechanical , Electrical or Building Services Engineering is desirable but not essential. Skills: Expertise in maintenance management across varied sectors and asset portfolios. Proficient in MEP due diligence inspections to support informed decision-making. Strong technical investigation and fault diagnosis capabilities. Skilled in developing asset registers, conducting maintenance audits, and creating lifecycle plans using data-driven KPIs. In-depth knowledge of regulatory compliance with proven ability to demonstrate competence. Understanding of environmental and wellbeing considerations in building operations. Commercial awareness and sound business acumen. Excellent client care and relationship-building skills. All Applications will be treated in the strictest confidence. Hilson Moran is an equal opportunities employer and welcome applications from all communities.
Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404 s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal. About Us Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we re proud to be driving sector-leading change in social care. Key Priorities and Actions Deliver a management development programme with measurable impact Provide workforce analytics to inform strategic decisions and reduce agency spend Coach managers to resolve employee relations issues proactively Drive improvements in staff engagement, inclusion, and fair treatment Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking Embed co-production principles across HR processes Chair either or both of our EDI Working Group and Staff Forum, helping us rebuild and instil good engagement structures with staff Run focus groups so we can properly understand themes and translate them into practical actions Work closely with recruitment and training colleagues to identify what support managers will need as we carry out rapid recruitment of support workers Deliver manager training, particularly on performance management, people management basics and new legal requirements linked to the Employment Rights Act Support with reviewing/refreshing relevant policies linked to those legislative changes Provide day-to-day employee relations support while also upskilling managers so they become more confident in handling issues themselves over time What We re Looking For CIPD Level 7 (or working towards) or equivalent Proven experience in workforce planning, leadership development, and cultural change Strong coaching, influencing, and analytical skills Commitment to inclusion, safeguarding, and the rights of people with learning disabilities Knowledge of CQC/Ofsted frameworks and sector reforms is a plus Why Join Us? At Centre 404, you ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference. We offer flexibility in terms to suit personal circumstances. The role could be permanent or fixed term contract and could be split over four or five days per week. The person is key and we are keen to make this hire fit both the requirements of the job and of the individual; that is when it works! Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period. Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Mar 13, 2026
Full time
Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404 s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal. About Us Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we re proud to be driving sector-leading change in social care. Key Priorities and Actions Deliver a management development programme with measurable impact Provide workforce analytics to inform strategic decisions and reduce agency spend Coach managers to resolve employee relations issues proactively Drive improvements in staff engagement, inclusion, and fair treatment Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking Embed co-production principles across HR processes Chair either or both of our EDI Working Group and Staff Forum, helping us rebuild and instil good engagement structures with staff Run focus groups so we can properly understand themes and translate them into practical actions Work closely with recruitment and training colleagues to identify what support managers will need as we carry out rapid recruitment of support workers Deliver manager training, particularly on performance management, people management basics and new legal requirements linked to the Employment Rights Act Support with reviewing/refreshing relevant policies linked to those legislative changes Provide day-to-day employee relations support while also upskilling managers so they become more confident in handling issues themselves over time What We re Looking For CIPD Level 7 (or working towards) or equivalent Proven experience in workforce planning, leadership development, and cultural change Strong coaching, influencing, and analytical skills Commitment to inclusion, safeguarding, and the rights of people with learning disabilities Knowledge of CQC/Ofsted frameworks and sector reforms is a plus Why Join Us? At Centre 404, you ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference. We offer flexibility in terms to suit personal circumstances. The role could be permanent or fixed term contract and could be split over four or five days per week. The person is key and we are keen to make this hire fit both the requirements of the job and of the individual; that is when it works! Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period. Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
The Business & Opportunity: Lyons Recruitment are delighted to be working in exclusive partnership with an exciting fast growth digital learning and employee engagement business. They help organisations capture, share and reinforce knowledge through AI-enabled data driven solutions. They are scaling rapidly , backed by a culture that values innovation, integrity and measurable impact. As part of this growth, they have created a new opportunity for an ambitious and experienced Financial Planning & Analysis Manager (FP&A) to lead their financial planning, budgeting, and reporting functions. Reporting to the CEO, you will be part of the senior management team, instrumental in guiding the financial direction, building scalable systems and influencing the decisions that define their next growth phase. The business offers a flexible hybrid working approach, giving you the option of some home working alongside attending their Leeds City Centre offices. Specific Requirement: You will operate at both a strategic level and in a hands-on capacity. This will include the following key responsibilities: Act as a strategic business partner to the CEO and department leads, translating financial insight into actionable recommendations. Lead annual budgeting, forecasting, and long-term financial planning. Develop financial models and scenario analysis to support strategy, funding, and investment decisions. Deliver insights into SaaS metrics including ARR, CAC, LTV, churn, and retention. Partner with department heads to track performance, identify opportunities and inform business decisions. Oversee management accounts, reconciliations, and monthly reporting cycles. Maintain and enhance the company's Xero platform, including payroll and other recurring accounting activities. Liaise with the external accounting partner to ensure timely tax submissions, statutory compliance and reporting accuracy. Manage cashflow forecasting, working capital, and financial controls. Support pricing, margin improvement, and funding strategies. Prepare reports and dashboards for the CEO, Chairman, and investors. Drive financial systems development, automation, and process improvement. Leverage AI and process automation to improve speed and accuracy of reporting and forecasting. Build and develop a high performing finance team as the company scales. Skills & Experience required: Essential: Fully Qualified Accountant. (ACA/ACCA/FCA/FCCA/CIMA/ACMA/CGMA). Worked in a Financial Planning & Analysis related role, within either a Saas, Tech or high-growth business. Strong financial modelling and analytical skills (Excel or Google Sheets). Proven ability to manage financial reporting, budgeting, and cashflow forecasting. Solid understanding of SaaS financial principles, including ARR, deferred revenue, and recurring billing. Strong communication skills, able to translate numbers into insight for non-finance stakeholders. Comfortable operating independently and taking full ownership of the finance function. Desirable: Experience using Xero and working with external accountants. Prior experience supporting fundraising or investor due diligence. Knowledge of automation tools or AI-enabled reporting. Experience managing payroll, tax submission, or statutory filings directly. Understanding of pricing strategy, margin improvement, or cost optimisation. Experience mentoring junior team members or building a small finance team. Familiarity with board-level reporting and KPI dashboards. Experience as a strategic business partner. Personal Attributes: Commercially minded with the ability to blend strategy and execution. Proactive, organised, and detail-focused. Confident communicator with analytical depth. Thrives in a fast-paced, evolving environment. Motivated by growth, excellence, and impact. What's on Offer: Starting salary in the region of £60,000 - £70,000, plus a performance related bonus. Eligibility to join the generous Employee Share Option Scheme after 12 months of service, enabling you to share directly in the company's success. A truly flexible and hybrid approach, with a culture built on trust and accountability. Will need to attend their Leeds city centre office 1-3 days per week, easily accessible by public transport. 25 days annual leave, plus public holidays. Other benefits include Health assurance, Death in Service and Pension scheme. Opportunity to join the senior leadership team forming the future Board. A high-impact role with real influence and long-term career growth. Next Steps: Interviews are to be conducted imminently; hence you are advised to apply at your earliest convenience. N.B. Lyons Recruitment have been retained on an exclusive basis, hence any direct or other agency applications with be disregarded.
Mar 13, 2026
Full time
The Business & Opportunity: Lyons Recruitment are delighted to be working in exclusive partnership with an exciting fast growth digital learning and employee engagement business. They help organisations capture, share and reinforce knowledge through AI-enabled data driven solutions. They are scaling rapidly , backed by a culture that values innovation, integrity and measurable impact. As part of this growth, they have created a new opportunity for an ambitious and experienced Financial Planning & Analysis Manager (FP&A) to lead their financial planning, budgeting, and reporting functions. Reporting to the CEO, you will be part of the senior management team, instrumental in guiding the financial direction, building scalable systems and influencing the decisions that define their next growth phase. The business offers a flexible hybrid working approach, giving you the option of some home working alongside attending their Leeds City Centre offices. Specific Requirement: You will operate at both a strategic level and in a hands-on capacity. This will include the following key responsibilities: Act as a strategic business partner to the CEO and department leads, translating financial insight into actionable recommendations. Lead annual budgeting, forecasting, and long-term financial planning. Develop financial models and scenario analysis to support strategy, funding, and investment decisions. Deliver insights into SaaS metrics including ARR, CAC, LTV, churn, and retention. Partner with department heads to track performance, identify opportunities and inform business decisions. Oversee management accounts, reconciliations, and monthly reporting cycles. Maintain and enhance the company's Xero platform, including payroll and other recurring accounting activities. Liaise with the external accounting partner to ensure timely tax submissions, statutory compliance and reporting accuracy. Manage cashflow forecasting, working capital, and financial controls. Support pricing, margin improvement, and funding strategies. Prepare reports and dashboards for the CEO, Chairman, and investors. Drive financial systems development, automation, and process improvement. Leverage AI and process automation to improve speed and accuracy of reporting and forecasting. Build and develop a high performing finance team as the company scales. Skills & Experience required: Essential: Fully Qualified Accountant. (ACA/ACCA/FCA/FCCA/CIMA/ACMA/CGMA). Worked in a Financial Planning & Analysis related role, within either a Saas, Tech or high-growth business. Strong financial modelling and analytical skills (Excel or Google Sheets). Proven ability to manage financial reporting, budgeting, and cashflow forecasting. Solid understanding of SaaS financial principles, including ARR, deferred revenue, and recurring billing. Strong communication skills, able to translate numbers into insight for non-finance stakeholders. Comfortable operating independently and taking full ownership of the finance function. Desirable: Experience using Xero and working with external accountants. Prior experience supporting fundraising or investor due diligence. Knowledge of automation tools or AI-enabled reporting. Experience managing payroll, tax submission, or statutory filings directly. Understanding of pricing strategy, margin improvement, or cost optimisation. Experience mentoring junior team members or building a small finance team. Familiarity with board-level reporting and KPI dashboards. Experience as a strategic business partner. Personal Attributes: Commercially minded with the ability to blend strategy and execution. Proactive, organised, and detail-focused. Confident communicator with analytical depth. Thrives in a fast-paced, evolving environment. Motivated by growth, excellence, and impact. What's on Offer: Starting salary in the region of £60,000 - £70,000, plus a performance related bonus. Eligibility to join the generous Employee Share Option Scheme after 12 months of service, enabling you to share directly in the company's success. A truly flexible and hybrid approach, with a culture built on trust and accountability. Will need to attend their Leeds city centre office 1-3 days per week, easily accessible by public transport. 25 days annual leave, plus public holidays. Other benefits include Health assurance, Death in Service and Pension scheme. Opportunity to join the senior leadership team forming the future Board. A high-impact role with real influence and long-term career growth. Next Steps: Interviews are to be conducted imminently; hence you are advised to apply at your earliest convenience. N.B. Lyons Recruitment have been retained on an exclusive basis, hence any direct or other agency applications with be disregarded.
Facilities Assistant Location: Kingston Full-time: Monday - Friday (40 hrs) Temp - Permanent Salary: Up to £20,000 per annum Working for a large and well-established Facilities Maintenance Company on a local authority contract. We are looking for a FM Assistant to join to exciting contract based in Kingston. Duties Include: Porterage duties (Moves & changes, furniture management & moves, etc) Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager. Comply fully with Health, Safety & Environmental policies. General janitorial duties as requested Minor building fabric repairs Minor decorating tasks Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc) Set up tables and chairs according to floor plans for all events Ensuring all areas are kept clean, tidy, well stocked and ready for business. For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Mar 13, 2026
Full time
Facilities Assistant Location: Kingston Full-time: Monday - Friday (40 hrs) Temp - Permanent Salary: Up to £20,000 per annum Working for a large and well-established Facilities Maintenance Company on a local authority contract. We are looking for a FM Assistant to join to exciting contract based in Kingston. Duties Include: Porterage duties (Moves & changes, furniture management & moves, etc) Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager. Comply fully with Health, Safety & Environmental policies. General janitorial duties as requested Minor building fabric repairs Minor decorating tasks Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc) Set up tables and chairs according to floor plans for all events Ensuring all areas are kept clean, tidy, well stocked and ready for business. For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Bench Engineer/Field Service Engineer Hybrid role Location GU21, Sheerwater, Woking, Surrey Salary £26,395 per annum £12.69/hour Based at Surrey Wheelchair Services, GU21 5SA Monday to Friday - Full Time Permanent 40 Hours a week Purpose Of Job Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs. Workshop Service Main Duties and Responsibilities: Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager. Process all associated paperwork concerning repairs and servicing accurately on a daily basis. Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day Ensure infection control policy is followed at all times. Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds. Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements. Undertake Admin duties as required. Ensure all parts used are allocated from Stores through Stores process. Strict adherence to Ross Care's operational procedures. Adhere to the House Keeping procedure. Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station. Do the job right, on time, every time. To be fully accountable for all aspects of your role. Stocktake - to assist with annual and interim stocktakes as required. Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services from Ross Care as appropriate. To be fully accountable for all aspects of your role and maintain good communication throughout. Perform duties according to all Company policies, procedures and instructions. Be on the on call engineer rota - additional standby/and hourly payment received for this. Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the company Focuses on internal / external customers Builds and maintains effective teamwork with colleagues Embraces change and deals with ambiguity This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Person Required: Skills Organised and can work to a plan. Good communicator. Must be able to fault find. Neat and tidy writing. Knowledge Background and experience in mechanical or electrical engineering Qualifications Full Driving Licence required. Ideally qualified to GCSE level / NVQ level 1 or equivalent. Satisfactory enhanced DBS disclosure. Other Training will be provided on wheelchair engineering. Trustworthy and possess a clean or appropriate DBS record Interested in this Bench Engineer / Field Service Hybrid role? Please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Mar 13, 2026
Full time
Bench Engineer/Field Service Engineer Hybrid role Location GU21, Sheerwater, Woking, Surrey Salary £26,395 per annum £12.69/hour Based at Surrey Wheelchair Services, GU21 5SA Monday to Friday - Full Time Permanent 40 Hours a week Purpose Of Job Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs. Workshop Service Main Duties and Responsibilities: Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager. Process all associated paperwork concerning repairs and servicing accurately on a daily basis. Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day Ensure infection control policy is followed at all times. Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds. Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements. Undertake Admin duties as required. Ensure all parts used are allocated from Stores through Stores process. Strict adherence to Ross Care's operational procedures. Adhere to the House Keeping procedure. Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station. Do the job right, on time, every time. To be fully accountable for all aspects of your role. Stocktake - to assist with annual and interim stocktakes as required. Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services from Ross Care as appropriate. To be fully accountable for all aspects of your role and maintain good communication throughout. Perform duties according to all Company policies, procedures and instructions. Be on the on call engineer rota - additional standby/and hourly payment received for this. Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the company Focuses on internal / external customers Builds and maintains effective teamwork with colleagues Embraces change and deals with ambiguity This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Person Required: Skills Organised and can work to a plan. Good communicator. Must be able to fault find. Neat and tidy writing. Knowledge Background and experience in mechanical or electrical engineering Qualifications Full Driving Licence required. Ideally qualified to GCSE level / NVQ level 1 or equivalent. Satisfactory enhanced DBS disclosure. Other Training will be provided on wheelchair engineering. Trustworthy and possess a clean or appropriate DBS record Interested in this Bench Engineer / Field Service Hybrid role? Please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Role: Personal Assistant to Principal/Office Manager Academy: Outwood Academy Ripon Start Date:Easter 2026 Salary (Actual Salary): £27,441.53 p.a to £28,353.69 p.a Working Pattern:37 Hours Per Week, Monday to Friday ,Term Time only + 3 Weeks Due to internal promotion, Outwood Academy Ripon seeks applications from outstanding applicants with integrity, imagination and energy for this rewarding role. Do you thrive in a high-level, fast-paced support role where efficiency is paramount? Join us as a Personal Assistant to Principal/Office Manager, a critical position focused on providing efficient and effective support to the Principal. You will also take responsibility for managing the administrative functions across the Academy, acting as the first point of contact for correspondence to the Principal whilst coordinating a busy diary and managing sensitive documentation. In addition, you will take on the key role of Clerk for the Academy Council providing administrative support to the Chair of Governors. Welcome from the Principal: We are proud thatOutwood Academy Riponis rated Good with Outstanding features by Ofsted. We are an 11-16 academy based in the cathedral city of Ripon, near the UNESCO World Heritage Site encompassing the magnificent Studley Royal Deer Park, including the well-preserved Cistercian Fountains Abbey. Our success is one of the most impressive in North Yorkshire, and we have been recognised for our consistently excellent outcomes in progress and attainment. Judged as Good with Outstanding features by Ofsted in 2024, the inspection stated that "Pupils are supported by caring staff who know them well", "Pupils know that learning is important and apply themselves diligently to their work" and noted that "the relationships between staff and students are very strong and behaviour around the academy is of a high standard
Mar 13, 2026
Full time
Role: Personal Assistant to Principal/Office Manager Academy: Outwood Academy Ripon Start Date:Easter 2026 Salary (Actual Salary): £27,441.53 p.a to £28,353.69 p.a Working Pattern:37 Hours Per Week, Monday to Friday ,Term Time only + 3 Weeks Due to internal promotion, Outwood Academy Ripon seeks applications from outstanding applicants with integrity, imagination and energy for this rewarding role. Do you thrive in a high-level, fast-paced support role where efficiency is paramount? Join us as a Personal Assistant to Principal/Office Manager, a critical position focused on providing efficient and effective support to the Principal. You will also take responsibility for managing the administrative functions across the Academy, acting as the first point of contact for correspondence to the Principal whilst coordinating a busy diary and managing sensitive documentation. In addition, you will take on the key role of Clerk for the Academy Council providing administrative support to the Chair of Governors. Welcome from the Principal: We are proud thatOutwood Academy Riponis rated Good with Outstanding features by Ofsted. We are an 11-16 academy based in the cathedral city of Ripon, near the UNESCO World Heritage Site encompassing the magnificent Studley Royal Deer Park, including the well-preserved Cistercian Fountains Abbey. Our success is one of the most impressive in North Yorkshire, and we have been recognised for our consistently excellent outcomes in progress and attainment. Judged as Good with Outstanding features by Ofsted in 2024, the inspection stated that "Pupils are supported by caring staff who know them well", "Pupils know that learning is important and apply themselves diligently to their work" and noted that "the relationships between staff and students are very strong and behaviour around the academy is of a high standard
Role: Personal Assistant to Principal/Office Manager Academy: Outwood Academy Ripon Start Date:Easter 2026 Salary (Actual Salary): £27,441.53 p.a to £28,353.69 p.a Working Pattern:37 Hours Per Week, Monday to Friday ,Term Time only + 3 Weeks Due to internal promotion, Outwood Academy Ripon seeks applications from outstanding applicants with integrity, imagination and energy for this rewarding role. Do you thrive in a high-level, fast-paced support role where efficiency is paramount? Join us as a Personal Assistant to Principal/Office Manager, a critical position focused on providing efficient and effective support to the Principal. You will also take responsibility for managing the administrative functions across the Academy, acting as the first point of contact for correspondence to the Principal whilst coordinating a busy diary and managing sensitive documentation. In addition, you will take on the key role of Clerk for the Academy Council providing administrative support to the Chair of Governors. Welcome from the Principal: We are proud thatOutwood Academy Riponis rated Good with Outstanding features by Ofsted. We are an 11-16 academy based in the cathedral city of Ripon, near the UNESCO World Heritage Site encompassing the magnificent Studley Royal Deer Park, including the well-preserved Cistercian Fountains Abbey. Our success is one of the most impressive in North Yorkshire, and we have been recognised for our consistently excellent outcomes in progress and attainment. Judged as Good with Outstanding features by Ofsted in 2024, the inspection stated that "Pupils are supported by caring staff who know them well", "Pupils know that learning is important and apply themselves diligently to their work" and noted that "the relationships between staff and students are very strong and behaviour around the academy is of a high standard
Mar 13, 2026
Full time
Role: Personal Assistant to Principal/Office Manager Academy: Outwood Academy Ripon Start Date:Easter 2026 Salary (Actual Salary): £27,441.53 p.a to £28,353.69 p.a Working Pattern:37 Hours Per Week, Monday to Friday ,Term Time only + 3 Weeks Due to internal promotion, Outwood Academy Ripon seeks applications from outstanding applicants with integrity, imagination and energy for this rewarding role. Do you thrive in a high-level, fast-paced support role where efficiency is paramount? Join us as a Personal Assistant to Principal/Office Manager, a critical position focused on providing efficient and effective support to the Principal. You will also take responsibility for managing the administrative functions across the Academy, acting as the first point of contact for correspondence to the Principal whilst coordinating a busy diary and managing sensitive documentation. In addition, you will take on the key role of Clerk for the Academy Council providing administrative support to the Chair of Governors. Welcome from the Principal: We are proud thatOutwood Academy Riponis rated Good with Outstanding features by Ofsted. We are an 11-16 academy based in the cathedral city of Ripon, near the UNESCO World Heritage Site encompassing the magnificent Studley Royal Deer Park, including the well-preserved Cistercian Fountains Abbey. Our success is one of the most impressive in North Yorkshire, and we have been recognised for our consistently excellent outcomes in progress and attainment. Judged as Good with Outstanding features by Ofsted in 2024, the inspection stated that "Pupils are supported by caring staff who know them well", "Pupils know that learning is important and apply themselves diligently to their work" and noted that "the relationships between staff and students are very strong and behaviour around the academy is of a high standard
Chief Executive Severn Arts is an ambitious, evolving arts charity and one of the national Music Hubs for Herefordshire and Worcestershire. We are looking for people who want to ensure the creative sector flourishes, and that the value of the arts is recognised as a contributor to society, and to creating confident, empowered communities. In our new Chief Executive, we seek a leader with the experience and ambition to build on the momentum we have, to strengthen organisational resilience, grow audiences and foster relationships with partners and stakeholders. The successful candidate will work with the Senior Leadership Team as we embark on a new 3-year Business Plan cycle to design and implement innovative and creative strategies that align with our strategic aims. The new Chief Executive will be instrumental in advocating for the work we do, growing the business, and promoting the opportunities Severn Arts brings to children and young people and the wider community of Worcestershire. Severn Arts has been through significant transformational change since its inception and has accomplished a great deal through diversifying into large-scale project delivery, community engagement and music projects aimed at providing access for all to high-quality experiences that are sustainable and life-affirming. We are in year two of a new three-year business plan period and the potential to grow our offer and increase our impact is great. Joining at this time in our history would enable the right candidate to have significant influence in taking the charity forward. Main purpose of the role : To provide leadership to the organisation working with the Senior Leadership Team to develop, deliver and evaluate our agreed strategic business plan; promote growth and sustainability, and foster a positive, inspiring work environment that empowers our teams to deliver our vision and goals. Lead the charity's vision, values and strategic direction working closely with Trustees to ensure a resilient, ambitious organisation that connects communities through creative endeavour and engagement. Support the Chair of Trustees to ensure that the Board and sub committees are equipped and informed, enabling effective and appropriate governance. Drive the successful development of income generation through successful fundraising and partnership development to ensure Severn Arts' sustainability. Work with and support the Director of Operations and Resources to develop and implement an informed financial plan and be accountable for the annual budget. Build and maintain key relationships with stakeholders locally, regionally, and nationally and be an ambassador and spokesperson for the organisation. Work and negotiate with strategic funding partners to ensure that outcomes and KPIs are aligned and delivered for the benefit of our audiences and users and for the long-term sustainability of Severn Arts. Provide leadership across the organisation and ensure Inclusion, Diversity, Equity and Access is embedded into all aspects of our work, team, and offer. Ensure a joined up, supportive working environment that sets out clear values, encourages creativity and contributions from everyone and enables the staff team, volunteers and our Board to flourish and thrive. Overall responsibility for adherence to all company policies and working practices. This post is subject to a criminal record check under the arrangements established by the Disclosure and Barring Service.
Mar 13, 2026
Full time
Chief Executive Severn Arts is an ambitious, evolving arts charity and one of the national Music Hubs for Herefordshire and Worcestershire. We are looking for people who want to ensure the creative sector flourishes, and that the value of the arts is recognised as a contributor to society, and to creating confident, empowered communities. In our new Chief Executive, we seek a leader with the experience and ambition to build on the momentum we have, to strengthen organisational resilience, grow audiences and foster relationships with partners and stakeholders. The successful candidate will work with the Senior Leadership Team as we embark on a new 3-year Business Plan cycle to design and implement innovative and creative strategies that align with our strategic aims. The new Chief Executive will be instrumental in advocating for the work we do, growing the business, and promoting the opportunities Severn Arts brings to children and young people and the wider community of Worcestershire. Severn Arts has been through significant transformational change since its inception and has accomplished a great deal through diversifying into large-scale project delivery, community engagement and music projects aimed at providing access for all to high-quality experiences that are sustainable and life-affirming. We are in year two of a new three-year business plan period and the potential to grow our offer and increase our impact is great. Joining at this time in our history would enable the right candidate to have significant influence in taking the charity forward. Main purpose of the role : To provide leadership to the organisation working with the Senior Leadership Team to develop, deliver and evaluate our agreed strategic business plan; promote growth and sustainability, and foster a positive, inspiring work environment that empowers our teams to deliver our vision and goals. Lead the charity's vision, values and strategic direction working closely with Trustees to ensure a resilient, ambitious organisation that connects communities through creative endeavour and engagement. Support the Chair of Trustees to ensure that the Board and sub committees are equipped and informed, enabling effective and appropriate governance. Drive the successful development of income generation through successful fundraising and partnership development to ensure Severn Arts' sustainability. Work with and support the Director of Operations and Resources to develop and implement an informed financial plan and be accountable for the annual budget. Build and maintain key relationships with stakeholders locally, regionally, and nationally and be an ambassador and spokesperson for the organisation. Work and negotiate with strategic funding partners to ensure that outcomes and KPIs are aligned and delivered for the benefit of our audiences and users and for the long-term sustainability of Severn Arts. Provide leadership across the organisation and ensure Inclusion, Diversity, Equity and Access is embedded into all aspects of our work, team, and offer. Ensure a joined up, supportive working environment that sets out clear values, encourages creativity and contributions from everyone and enables the staff team, volunteers and our Board to flourish and thrive. Overall responsibility for adherence to all company policies and working practices. This post is subject to a criminal record check under the arrangements established by the Disclosure and Barring Service.
The Organisation LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research. Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession's unique demands. We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional isolation, we are a trusted and independent source of support. In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide. By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession. The Role LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare's mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape. This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future. Key Responsibilities Strategic Leadership & Impact Lead delivery of LawCare's forthcoming strategy (2026 onwards), translating vision into measurable impact. Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace. Balance direct support services, research, education and influencing work to maximise impact. Identify what the charity should prioritise and where it should collaborate rather than deliver directly. External Relations & Sector Influence Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man. Build and maintain senior relationships with: Professional bodies Regulators Law firms and chambers Legal educators Funders and charitable trusts Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man. Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing. Position LawCare as the authoritative, evidence-informed voice on mental health in law. Service Oversight & Quality Ensure the continued delivery of high-quality, confidential helpline and peer support services. Maintain robust safeguarding, confidentiality and data governance practices. Oversee volunteer recruitment, training and engagement. Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption). Financial Sustainability & Governance Lead financial planning and sustainability, working closely with the Treasurer and Board. Manage relationships with core professional body funders and diversify income streams. Develop compelling funding cases and annual pitches to key stakeholders. Strengthen reserves and long-term financial resilience. Ensure strong governance, compliance and risk management. Support and work closely with the incoming Chair and a refreshed Board. Research, Education & Prevention Build on the impact of the Life in the Law research programme. Promote preventative approaches for firms and educators. Strengthen LawCare's role in vocational education and regulatory conversations. Ensure research informs policy influence and funding opportunities. Organisational Leadership Lead, support and develop a small, experienced and fully remote team. Foster a culture of trust, collaboration, wellbeing and accountability. Provide clarity and reassurance during a period of leadership transition and financial strengthening. Ensure operational efficiency and effective use of technology in a remote environment. The Person LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence. An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community. Essential Professional Background Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable. Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession. Senior leadership experience with responsibility for strategy, people and budgets. Leadership & Influence Credible, visible and compelling leader with presence. Exceptional communicator - confident public speaker and strong writer. Knowledge of mental health systems, workplace wellbeing or addiction support. Able to influence senior stakeholders and bring sceptical audiences "on the journey." A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support. Comfortable operating at Board level. Organisational Capacity Experience managing and motivating high-performing teams (ideally remote). Financial acumen, including budget oversight and income generation. Fundraising experience, particularly with trusts, foundations or membership bodies. Ability to balance operational delivery with strategic influence. Skilled at prioritisation in resource-constrained environments. Personal Qualities Authentic commitment to mental health and wellbeing. Emotionally intelligent, empathetic and values-driven. Resilient and calm under pressure. Able to navigate sensitive conversations with discretion and diplomacy. Desirable Experience within the charity or not-for-profit sector. Experience working with regulators or professional bodies. Understanding of research commissioning or evidence-led advocacy. Further information For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack . How to Apply If you are interested in this exciting opportunity, please provide the following with your application: An up to date CV, with the details of two referees (we will not contact them without your prior permission). A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role. Closing date for applications: Monday 30th March 2026 Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026 Interviews with LawCare: Week commencing 20th April 2026 We look forward to receiving your application.
Mar 13, 2026
Full time
The Organisation LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research. Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession's unique demands. We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional isolation, we are a trusted and independent source of support. In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide. By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession. The Role LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare's mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape. This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future. Key Responsibilities Strategic Leadership & Impact Lead delivery of LawCare's forthcoming strategy (2026 onwards), translating vision into measurable impact. Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace. Balance direct support services, research, education and influencing work to maximise impact. Identify what the charity should prioritise and where it should collaborate rather than deliver directly. External Relations & Sector Influence Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man. Build and maintain senior relationships with: Professional bodies Regulators Law firms and chambers Legal educators Funders and charitable trusts Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man. Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing. Position LawCare as the authoritative, evidence-informed voice on mental health in law. Service Oversight & Quality Ensure the continued delivery of high-quality, confidential helpline and peer support services. Maintain robust safeguarding, confidentiality and data governance practices. Oversee volunteer recruitment, training and engagement. Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption). Financial Sustainability & Governance Lead financial planning and sustainability, working closely with the Treasurer and Board. Manage relationships with core professional body funders and diversify income streams. Develop compelling funding cases and annual pitches to key stakeholders. Strengthen reserves and long-term financial resilience. Ensure strong governance, compliance and risk management. Support and work closely with the incoming Chair and a refreshed Board. Research, Education & Prevention Build on the impact of the Life in the Law research programme. Promote preventative approaches for firms and educators. Strengthen LawCare's role in vocational education and regulatory conversations. Ensure research informs policy influence and funding opportunities. Organisational Leadership Lead, support and develop a small, experienced and fully remote team. Foster a culture of trust, collaboration, wellbeing and accountability. Provide clarity and reassurance during a period of leadership transition and financial strengthening. Ensure operational efficiency and effective use of technology in a remote environment. The Person LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence. An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community. Essential Professional Background Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable. Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession. Senior leadership experience with responsibility for strategy, people and budgets. Leadership & Influence Credible, visible and compelling leader with presence. Exceptional communicator - confident public speaker and strong writer. Knowledge of mental health systems, workplace wellbeing or addiction support. Able to influence senior stakeholders and bring sceptical audiences "on the journey." A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support. Comfortable operating at Board level. Organisational Capacity Experience managing and motivating high-performing teams (ideally remote). Financial acumen, including budget oversight and income generation. Fundraising experience, particularly with trusts, foundations or membership bodies. Ability to balance operational delivery with strategic influence. Skilled at prioritisation in resource-constrained environments. Personal Qualities Authentic commitment to mental health and wellbeing. Emotionally intelligent, empathetic and values-driven. Resilient and calm under pressure. Able to navigate sensitive conversations with discretion and diplomacy. Desirable Experience within the charity or not-for-profit sector. Experience working with regulators or professional bodies. Understanding of research commissioning or evidence-led advocacy. Further information For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack . How to Apply If you are interested in this exciting opportunity, please provide the following with your application: An up to date CV, with the details of two referees (we will not contact them without your prior permission). A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role. Closing date for applications: Monday 30th March 2026 Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026 Interviews with LawCare: Week commencing 20th April 2026 We look forward to receiving your application.
Data Protection Manager Leeds - hybrid Fixed Term Contract (12 months) Summary We're seeking a Data Protection Manager to join our growing business. In this newly created role, you'll be responsible for the day-to-day operation, governance and continuous improvement of NG Bailey's data protection programme. This role will be ideal for a proactive and innovative individual who wants the opportunity to shape our data governance strategy from the ground up. Some of the key deliverables will include: Own and maintain the NG Bailey Data Protection strategy, framework and improvement plan Lead the design, implementation and ongoing management of data protection and its component parts Proactively monitor regulatory, legislative and technology developments relevant to data protection and assess the impact to the business Produce monthly and quarterly assurance reports for senior leadership and governance committees Co-ordinate, attend and/or chair data protection-specific forums and other risk/compliance forums Lead privacy by design governance and as a trusted business partner, give expert data protection management challenge and guidance Create, manage and maintain internal policies such as retention schedules, workplace guidelines, and employee privacy policies Create, manage and maintain external policies, consents, customer facing notices, documents and tools Develop and deliver training programmes and awareness materials and content Manage data breaches, from investigation to resolution and any required regulatory notifications Maintain incident logs for all risks, breaches, and potential issues across the business, meeting specific SLA and regulatory timeframes and ensuring timely internal reporting Act as the first point of contact for data protection matters Ensure that subject access requests and other data privacy rights are met in accordance with procedures and agreed deadlines for customers and team members Provide assurance that policies and procedures are being followed by the business and that there is a culture of continuous improvement in relation to data protection compliance Conduct second line functional assurance reviews to assess compliance with the data protection framework, associated key controls and external Service Level Agreements Ensure Privacy Triage Questionnaires and/or Data Protection Impact Assessments (DPIAs) are in place and completed for any new or changed processing activities or projects involving personal or sensitive data Provide guidance on the identification of appropriate lawful basis for processing personal data in collaboration with the Group Legal team What we're looking for: Strong and practical understanding of data protection law and practice, with proven experience running a data protection programme Previous experience working in a large organisation with varied and complex processing activities, ideally in a private organisation and/or the construction, infrastructure or facilities management sectors Recognised qualification in data protection, information governance or information security, or equivalent Skilled at managing complex rights requests, DPIAs and data mapping Able to interpret regulatory developments and explain impacts in plain language High level of IT literacy and confident working with SharePoint or willing to learn quickly Strong attention to detail Able to prioritise and work under pressure Good project management skills and a structured approach to work Able to influence and work with colleagues across the broader organisation and with external stakeholders Proven experience supporting a major change or improvement programme Experience working to assurance and regulatory standards Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 13, 2026
Full time
Data Protection Manager Leeds - hybrid Fixed Term Contract (12 months) Summary We're seeking a Data Protection Manager to join our growing business. In this newly created role, you'll be responsible for the day-to-day operation, governance and continuous improvement of NG Bailey's data protection programme. This role will be ideal for a proactive and innovative individual who wants the opportunity to shape our data governance strategy from the ground up. Some of the key deliverables will include: Own and maintain the NG Bailey Data Protection strategy, framework and improvement plan Lead the design, implementation and ongoing management of data protection and its component parts Proactively monitor regulatory, legislative and technology developments relevant to data protection and assess the impact to the business Produce monthly and quarterly assurance reports for senior leadership and governance committees Co-ordinate, attend and/or chair data protection-specific forums and other risk/compliance forums Lead privacy by design governance and as a trusted business partner, give expert data protection management challenge and guidance Create, manage and maintain internal policies such as retention schedules, workplace guidelines, and employee privacy policies Create, manage and maintain external policies, consents, customer facing notices, documents and tools Develop and deliver training programmes and awareness materials and content Manage data breaches, from investigation to resolution and any required regulatory notifications Maintain incident logs for all risks, breaches, and potential issues across the business, meeting specific SLA and regulatory timeframes and ensuring timely internal reporting Act as the first point of contact for data protection matters Ensure that subject access requests and other data privacy rights are met in accordance with procedures and agreed deadlines for customers and team members Provide assurance that policies and procedures are being followed by the business and that there is a culture of continuous improvement in relation to data protection compliance Conduct second line functional assurance reviews to assess compliance with the data protection framework, associated key controls and external Service Level Agreements Ensure Privacy Triage Questionnaires and/or Data Protection Impact Assessments (DPIAs) are in place and completed for any new or changed processing activities or projects involving personal or sensitive data Provide guidance on the identification of appropriate lawful basis for processing personal data in collaboration with the Group Legal team What we're looking for: Strong and practical understanding of data protection law and practice, with proven experience running a data protection programme Previous experience working in a large organisation with varied and complex processing activities, ideally in a private organisation and/or the construction, infrastructure or facilities management sectors Recognised qualification in data protection, information governance or information security, or equivalent Skilled at managing complex rights requests, DPIAs and data mapping Able to interpret regulatory developments and explain impacts in plain language High level of IT literacy and confident working with SharePoint or willing to learn quickly Strong attention to detail Able to prioritise and work under pressure Good project management skills and a structured approach to work Able to influence and work with colleagues across the broader organisation and with external stakeholders Proven experience supporting a major change or improvement programme Experience working to assurance and regulatory standards Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Head of Health & Safety and Facilities Gloucester up to £51,134.80 DOE Full Time Permanent A high growth, fast paced national organisation is looking for an experienced Head of Health & Safety and Facilities to lead, shape and elevate safety, compliance and workplace standards across a busy operational environment. This is not a clipboard safety role. This is a visible leadership position where you will influence culture, drive best practice and ensure safety excellence across both office and operational environments. You will work directly with senior directors at head office while also partnering closely with hands on operational managers on the shop floor, ensuring safety is embedded at every level of the organisation. If you are someone who can confidently move from boardroom strategy to warehouse walkarounds, this is the role where you can truly make your mark. The Opportunity You will take full ownership of Health, Safety, Environmental and Facilities management across the organisation, ensuring sites operate safely, compliantly and efficiently. You will lead initiatives that strengthen safety culture, oversee statutory compliance and ensure facilities remain safe, operational and fit for purpose. This is a high impact leadership role where your expertise will directly influence operational performance, employee wellbeing and regulatory compliance. What you will be doing . Leading the organisation's Health, Safety, Environmental and Facilities strategy . Embedding a proactive and positive safety culture across all teams . Acting as the key advisor to directors, managers and operational teams on all HSE matters . Conducting risk assessments, audits and site inspections . Investigating incidents and implementing preventative improvements . Managing building compliance including fire safety, legionella, electrical safety and lifting equipment . Overseeing contractor management and safe systems of work . Delivering safety training, inductions and toolbox talks . Chairing safety meetings and presenting KPI performance data to senior leadership and group stakeholders . Supporting site improvements, refurbishments and capital projects . Ensuring facilities maintenance programmes are effective and compliant What we are looking for A confident and influential safety professional who can communicate effectively with both board level leadership and operational teams on the ground. You will be someone who is comfortable challenging unsafe practices, driving improvement and leading by example. Essential experience and skills . NEBOSH General Certificate or Diploma or equivalent . Proven experience leading Health and Safety within a warehouse, logistics, manufacturing or operational environment . Strong working knowledge of UK HSE legislation and building compliance requirements . Experience overseeing facilities management and statutory building compliance . Confident presenting data and reporting to senior leadership teams and group stakeholders . Ability to influence and build trust with directors, managers, contractors and operational staff . Experience conducting risk assessments, incident investigations and compliance audits . Highly organised with the ability to manage multiple priorities across multiple sites . A visible leadership style that promotes accountability and safe behaviours What's in it for you . Salary £51,134.80 . 25 days holiday plus bank holidays rising to 30 days . Celebration Day off . Staff and friends and family discount scheme . Monthly reward schemes . Health cash back scheme . Life cover . Employee perks and discount platform . Free parking . Referral incentives This is a rare opportunity to step into a senior leadership role where safety, culture and operational excellence truly matter. You will have the platform to shape strategy, influence leaders and create a safer, stronger workplace across a growing organisation. How to Apply: . Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road! . Or simply call or email on: P: (phone number removed) M: (phone number removed) E: (url removed) Cheltpro
Mar 13, 2026
Full time
Head of Health & Safety and Facilities Gloucester up to £51,134.80 DOE Full Time Permanent A high growth, fast paced national organisation is looking for an experienced Head of Health & Safety and Facilities to lead, shape and elevate safety, compliance and workplace standards across a busy operational environment. This is not a clipboard safety role. This is a visible leadership position where you will influence culture, drive best practice and ensure safety excellence across both office and operational environments. You will work directly with senior directors at head office while also partnering closely with hands on operational managers on the shop floor, ensuring safety is embedded at every level of the organisation. If you are someone who can confidently move from boardroom strategy to warehouse walkarounds, this is the role where you can truly make your mark. The Opportunity You will take full ownership of Health, Safety, Environmental and Facilities management across the organisation, ensuring sites operate safely, compliantly and efficiently. You will lead initiatives that strengthen safety culture, oversee statutory compliance and ensure facilities remain safe, operational and fit for purpose. This is a high impact leadership role where your expertise will directly influence operational performance, employee wellbeing and regulatory compliance. What you will be doing . Leading the organisation's Health, Safety, Environmental and Facilities strategy . Embedding a proactive and positive safety culture across all teams . Acting as the key advisor to directors, managers and operational teams on all HSE matters . Conducting risk assessments, audits and site inspections . Investigating incidents and implementing preventative improvements . Managing building compliance including fire safety, legionella, electrical safety and lifting equipment . Overseeing contractor management and safe systems of work . Delivering safety training, inductions and toolbox talks . Chairing safety meetings and presenting KPI performance data to senior leadership and group stakeholders . Supporting site improvements, refurbishments and capital projects . Ensuring facilities maintenance programmes are effective and compliant What we are looking for A confident and influential safety professional who can communicate effectively with both board level leadership and operational teams on the ground. You will be someone who is comfortable challenging unsafe practices, driving improvement and leading by example. Essential experience and skills . NEBOSH General Certificate or Diploma or equivalent . Proven experience leading Health and Safety within a warehouse, logistics, manufacturing or operational environment . Strong working knowledge of UK HSE legislation and building compliance requirements . Experience overseeing facilities management and statutory building compliance . Confident presenting data and reporting to senior leadership teams and group stakeholders . Ability to influence and build trust with directors, managers, contractors and operational staff . Experience conducting risk assessments, incident investigations and compliance audits . Highly organised with the ability to manage multiple priorities across multiple sites . A visible leadership style that promotes accountability and safe behaviours What's in it for you . Salary £51,134.80 . 25 days holiday plus bank holidays rising to 30 days . Celebration Day off . Staff and friends and family discount scheme . Monthly reward schemes . Health cash back scheme . Life cover . Employee perks and discount platform . Free parking . Referral incentives This is a rare opportunity to step into a senior leadership role where safety, culture and operational excellence truly matter. You will have the platform to shape strategy, influence leaders and create a safer, stronger workplace across a growing organisation. How to Apply: . Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road! . Or simply call or email on: P: (phone number removed) M: (phone number removed) E: (url removed) Cheltpro
Description Support people with learning disabilities to live full, happy lives. Location : Bradbury Court, Pulborough Salary : £12.96 per hour Hours : 37 per week Allowances (dependent on working times): Unsociable hours uplift: £4.40 extra per waking night shift Sleep-in shifts: £61 per shift (10pm-7am) Sleep-in disturbance: If disturbed for 1-4 hours, you get the unsociable hours uplift plus normal hourly pay for time worked. If disturbed for 4+ hours, you're paid normal hourly rate for the entire shift plus the £4.40 allowance. Who are we: Southdown is a not-for-profit provider supporting 160 adults with learning and physical disabilities across Sussex. We run 23 supported living services and 4 residential care homes. What you'll be doing: Are you passionate about making a real difference? We're seeking a compassionate and adaptable Support Worker to help individuals live independently and with dignity. Your role involves encouraging clients to connect with their community through activities like walks, cinema, shopping, and café visits, alongside supporting daily living tasks such as cooking, cleaning, and personal care.You'll help build clients' confidence and independence through empowering care in a rewarding role where no two days are the same.Previous experience in roles such as Health Care Assistant, Support Worker, Nurse, or Mental Health Care Worker is welcome but not essential, as full training will be provided. The best thing about my job is the clients. Getting to know them, getting to know their characters and just enjoying life with them' - Karen, Southdown Support Worker. Service Description: Bradbury Court is a supported living service for eight people with learning disabilities. The property is a converted barn with eight individual self-contained flats, as well as communal living areas. The property is a unique development on National Trust land near the village of Storrington in West Sussex. Our clients are supported to lead active, fulfilling lives and are supported to make the most of their local community while developing each client's choice, control and independence. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 22 days paid holiday plus bank holidays (or paid time in lieu for any bank holidays worked) Knowledge, skills and experience What you need for the role: A patient, empathetic approach Completion of Southdown's training in health & social care, moving and handling, Positive Behaviour Support, safeguarding, and health protocols Willingness to support intimate and personal care needs Enhanced DBS check (paid for by Southdown) A full manual driving licence may be needed to operate service vehicles and support community access What would be nice: Experience supporting people with physical or cognitive disabilities, learning disabilities, or mental health issues Experience handling challenging behaviour Knowledge of medication administration and record-keeping Previous professional or personal care experience Familiarity with Makaton or other non-verbal communication methods Additional Requirements (sometimes needed) Physical ability to assist with mobility (e.g., pushing wheelchairs, supporting bathing) and participate in activities like long walks Due to the nature of care, the post may sometimes be restricted to applicants of a particular sex in line with the Equality Act 2010, depending on client needs Training: Full training is provided, so no prior experience is necessary. You'll gain qualifications and develop your skills with the largest housing, care, and support provider in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form.Applications will be reviewed as they are received, and an appointment may be made before the advertisement is closed if a suitable candidate is identified. We encourage you to submit your application as soon as possible to avoid disappointment.
Mar 13, 2026
Full time
Description Support people with learning disabilities to live full, happy lives. Location : Bradbury Court, Pulborough Salary : £12.96 per hour Hours : 37 per week Allowances (dependent on working times): Unsociable hours uplift: £4.40 extra per waking night shift Sleep-in shifts: £61 per shift (10pm-7am) Sleep-in disturbance: If disturbed for 1-4 hours, you get the unsociable hours uplift plus normal hourly pay for time worked. If disturbed for 4+ hours, you're paid normal hourly rate for the entire shift plus the £4.40 allowance. Who are we: Southdown is a not-for-profit provider supporting 160 adults with learning and physical disabilities across Sussex. We run 23 supported living services and 4 residential care homes. What you'll be doing: Are you passionate about making a real difference? We're seeking a compassionate and adaptable Support Worker to help individuals live independently and with dignity. Your role involves encouraging clients to connect with their community through activities like walks, cinema, shopping, and café visits, alongside supporting daily living tasks such as cooking, cleaning, and personal care.You'll help build clients' confidence and independence through empowering care in a rewarding role where no two days are the same.Previous experience in roles such as Health Care Assistant, Support Worker, Nurse, or Mental Health Care Worker is welcome but not essential, as full training will be provided. The best thing about my job is the clients. Getting to know them, getting to know their characters and just enjoying life with them' - Karen, Southdown Support Worker. Service Description: Bradbury Court is a supported living service for eight people with learning disabilities. The property is a converted barn with eight individual self-contained flats, as well as communal living areas. The property is a unique development on National Trust land near the village of Storrington in West Sussex. Our clients are supported to lead active, fulfilling lives and are supported to make the most of their local community while developing each client's choice, control and independence. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 22 days paid holiday plus bank holidays (or paid time in lieu for any bank holidays worked) Knowledge, skills and experience What you need for the role: A patient, empathetic approach Completion of Southdown's training in health & social care, moving and handling, Positive Behaviour Support, safeguarding, and health protocols Willingness to support intimate and personal care needs Enhanced DBS check (paid for by Southdown) A full manual driving licence may be needed to operate service vehicles and support community access What would be nice: Experience supporting people with physical or cognitive disabilities, learning disabilities, or mental health issues Experience handling challenging behaviour Knowledge of medication administration and record-keeping Previous professional or personal care experience Familiarity with Makaton or other non-verbal communication methods Additional Requirements (sometimes needed) Physical ability to assist with mobility (e.g., pushing wheelchairs, supporting bathing) and participate in activities like long walks Due to the nature of care, the post may sometimes be restricted to applicants of a particular sex in line with the Equality Act 2010, depending on client needs Training: Full training is provided, so no prior experience is necessary. You'll gain qualifications and develop your skills with the largest housing, care, and support provider in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form.Applications will be reviewed as they are received, and an appointment may be made before the advertisement is closed if a suitable candidate is identified. We encourage you to submit your application as soon as possible to avoid disappointment.
Do you pride yourself on being a great communicator, strategic thinker and a good leader? Do you want to make a real difference to people's lives? If so, we have the job for you. Job Title: Head of Charity Location: Home-based, with regular travel to TALK groups, meetings and events across Guildford, Ashford, Walton-on-Thames, Woking and surrounding areas Working Hours: 4 days per week, with flexibility as required Salary: £36-£40K (£45-50K FTE) Contract Type: Permanent (subject to a 3-month probationary period) Benefits: 25 days annual leave (pro-rata for part time work); Company Pension Scheme Accountable To: Board of Trustees, through the Chair About us TALK Surrey CIO is a small local charity dedicated to supporting people affected by stroke and aphasia, an acquired language and communication difficulty. People with aphasia can often feel isolated and lose their confidence. We provide group activities, home visits, and community services designed to improve quality of life and foster social connections. Our team of trained volunteers and two existing part-time staff provide an inclusive and supportive group environment for our members to practise their communication skills, share experiences and enjoy each others' company. We are seeking a dynamic, compassionate Head of Charity to be responsible for leading our organisation, ensuring our services are high-quality, sustainable, and responsive to the needs of our members. You would be responsible for the overall leadership, management and development of TALK, including thinking ahead to expand our range of services. You will ensure the charity is well governed, financially sustainable and delivering high-quality, person-centred services aligned to its mission. You would work closely with Trustees, staff, volunteers, members and other stakeholders to shape the charity s future, strengthen partnerships, and ensure effective service delivery. About you Ideally you will have: Experience in managing or leading a small organisation, charity or service. Strong leadership and organisational skills, with the ability to manage competing priorities. Experience developing and improving services based on user need and evidence. Excellent communication and relationship-building skills. Experience supporting, supervising or managing staff and/or volunteers. High emotional intelligence and commitment to person-centred services. Commitment to equality, diversity and inclusion. Ability and willingness to travel locally to TALK groups and meetings. Experience working in the voluntary or charity sector and an understanding of charity governance, compliance and accountability would be desirable, as would some knowledge of stroke, aphasia or related health and social care services. Other desirable attributes are: Experience of fundraising, grant management or income development and Experience of volunteer management and community engagement. For more information, please see the attached Job Description
Mar 13, 2026
Full time
Do you pride yourself on being a great communicator, strategic thinker and a good leader? Do you want to make a real difference to people's lives? If so, we have the job for you. Job Title: Head of Charity Location: Home-based, with regular travel to TALK groups, meetings and events across Guildford, Ashford, Walton-on-Thames, Woking and surrounding areas Working Hours: 4 days per week, with flexibility as required Salary: £36-£40K (£45-50K FTE) Contract Type: Permanent (subject to a 3-month probationary period) Benefits: 25 days annual leave (pro-rata for part time work); Company Pension Scheme Accountable To: Board of Trustees, through the Chair About us TALK Surrey CIO is a small local charity dedicated to supporting people affected by stroke and aphasia, an acquired language and communication difficulty. People with aphasia can often feel isolated and lose their confidence. We provide group activities, home visits, and community services designed to improve quality of life and foster social connections. Our team of trained volunteers and two existing part-time staff provide an inclusive and supportive group environment for our members to practise their communication skills, share experiences and enjoy each others' company. We are seeking a dynamic, compassionate Head of Charity to be responsible for leading our organisation, ensuring our services are high-quality, sustainable, and responsive to the needs of our members. You would be responsible for the overall leadership, management and development of TALK, including thinking ahead to expand our range of services. You will ensure the charity is well governed, financially sustainable and delivering high-quality, person-centred services aligned to its mission. You would work closely with Trustees, staff, volunteers, members and other stakeholders to shape the charity s future, strengthen partnerships, and ensure effective service delivery. About you Ideally you will have: Experience in managing or leading a small organisation, charity or service. Strong leadership and organisational skills, with the ability to manage competing priorities. Experience developing and improving services based on user need and evidence. Excellent communication and relationship-building skills. Experience supporting, supervising or managing staff and/or volunteers. High emotional intelligence and commitment to person-centred services. Commitment to equality, diversity and inclusion. Ability and willingness to travel locally to TALK groups and meetings. Experience working in the voluntary or charity sector and an understanding of charity governance, compliance and accountability would be desirable, as would some knowledge of stroke, aphasia or related health and social care services. Other desirable attributes are: Experience of fundraising, grant management or income development and Experience of volunteer management and community engagement. For more information, please see the attached Job Description
