St John's College seeks to appoint an experienced Head of Human Resources to provide strategic and operational leadership of the College's HR function. The role will ensure the delivery of a high-quality, efficient and compliant HR service that supports the College's academic mission, operational priorities, and people strategy. The postholder will lead the implementation of the people strategy, embedding operational excellence, best practice and continuous improvement across all HR activities. The post-holder will act as a trusted advisor on academic and professional staff matters, ensuring a consistent and efficient approach to people management, policy development, organisational development, employee relations and change management. The position offers an exciting opportunity to develop and deliver an excellent operational HR service and support the achievement of the College's overall strategic aims through the successful implementation of the people strategy. ABOUT THE COLLEGE St John's College is one of the larger colleges in the University of Oxford. Founded in 1555 by Sir Thomas White, it is a long-established member of the thirty-eight colleges of Oxford University. Like all colleges, it is an independent, self-governing establishment, which functions both as an academic institution and as a social and residential centre for its members. The College has around 650 undergraduate and postgraduate students. The Fellowship includes approximately 100 academics, of which 60 are members of the College's Governing Body that has overall responsibility for all aspects of the running the College. There are approximately 200 professional staff. For further information about the College, please visit our website at ABOUT THE POST The Head of HR leads on all People related activities at the College and will be responsible for the implementation of our People Strategy which includes training and development, recruitment, enhancing performance, empowering and supporting people, and policy development. We are looking for an experienced HR professional who is equally happy and able to contribute on operational and strategic HR matters. The post holder will report to the Finance Bursar on operational matters, and to the Principal Bursar on strategic HR matters. There is a "dotted line" to the Senior Tutor for academic staff matters and the postholders will work closely with other senior members of the Bursary leadership team. The HR team includes an HR Advisor, a HR Officer and a HR apprentice so previous experience of leading and motivating a team is essential. We are looking for an individual with a pragmatic approach who is able to offer solution-oriented HR advice and show empathy and discretion in handling sensitive personnel matters and managing conflict situations. Previous experience in higher education is not essential, but it is important for the post holder to support the goals and ideals of the College's role in fostering excellence in education and research in a vibrant and socially diverse community. Equality of opportunity and increasing the diversity of its staff profile are amongst the College's aims, and the appointed person will need to show an interest in working with the President, the Fellow for Equality, Diversity & Inclusion and other senior staff to champion and pursue new initiatives in this area. Experience of working with HR information systems is essential as the College is currently modernising its processes, and the post holder is expected to contribute to these developments. MAIN DUTIES AND RESPONSIBILITIES: Operational Excellence and Service Delivery Ensure the effective, efficient, and compliant operation of all HR services, including recruitment, onboarding, employee relations, reward, payroll liaison, absence management, and leavers. Develop and continuously improve HR policies, processes, and systems to enhance service quality, consistency, user experience in line with changing employment legislation and best practice. Lead, manage and develop the HR team, ensuring clear objectives, high performance, and professional development. Monitor HR performance in the College, through KPIs, metrics, and reporting, using data to drive improvements and inform decision-making. Provision of written reports to the Domestic and Establishment Committee to advise on progress against the People Strategy, and other key HR initiatives and performance indicators. Ensure robust governance, risk management, and compliance with employment law, and College policies. Strategy: Lead on the implementation of the People Strategy in support of the overall College strategy. Ensure a customer-focused HR service culture that balances strategic impact with operational delivery. Advice and Support: Provide day-to-day HR advice to managers and ensure that staff management practices are applied consistently, and that any change programmes are effectively managed. Advise and coach managers in disciplinary, grievances and harassment cases, on capability procedures and in dealing with performance issues. Support and coach line managers on absence management, ill health or other staff welfare matters; manage referrals to occupational health services in consultation with line managers, advice on reasonable adjustments and ill health retirement. Staff Engagement: Work with the President and Principal Bursar to enhance staff engagement mechanisms. Lead on our Investors in People action plan to ensure continuous improvement. Lead on reward and recognition policies and schemes across College. Learning and Development: Work with managers on staff development, identify training needs, and skills gaps within the College and lead on improvements in training record management. Arrange for College-wide training to be delivered in-house or externally. Oversee and further enhance the staff appraisal process. Recruitment: Manage the end-to-end recruitment process for all academic and professional staff, ensuring efficient pre-employment administration and dealing with Certificates of Sponsorships and tier 2 visas. Work with internal and external stakeholders to further develop inclusive recruitment processes and opportunities. Develop and implement a consistent induction and onboarding process for all staff in liaison with managers and College Officers including an effective oversight of probation periods. Systems Development and Processes: Lead on the identification of future enhancements to the HR Database, reporting and related people processes. Manage receipt and processing of HR data and HR archives in line with GDPR and College data protection policies. The above list is not exhaustive and the Head of HR is expected to carry out such other duties as the College may from time-to-time request, commensurate with the grade and responsibilities of the post. The list of duties may be varied without changing the essential character of the post according to the needs of the College. PERSON SPECIFICATION AND CRITERIA Essential: Recognised qualification in HR management (preferably CIPD level 7), or equivalent professional experience of working as a general HR professional. Up-to-date knowledge of employment law and ACAS codes of practice. Practical experience of advising on people management and the ability to handle complex people issues with diplomacy and discretion. Understanding of handling sensitive personal data within the requirements of GDPR and data protection legislation. Excellent interpersonal and communication skills, including confidence and gravitas to chair interview panels, investigations, disciplinary meetings and advise senior stakeholders. Strong leadership and people management skills, with experience of building high-performing teams. Empathy and good listening skills. Strong administrative skills with attention to detail, and ability to prioritise workload. Good digital skills and understanding of utilising systems to their best effect (including Microsoft packages, HR databases and systems). Desirable: Mediation experience or conflict management skills. Previous experience in delivering enhancements to HR information or e-recruitment systems. TERMS AND CONDITIONS Salary: The salary will be in the range of £60k-£70k per annum depending on experience, inclusive of the Oxford Weighting Allowance (currently £1,730 per annum) Hours of work: This is a full-time post at 35 hours per week. Normal hours of work are 8:30am - 4:30pm, with one unpaid hour for lunch. Some flexibility will be required according to the needs of the College. The College has a hybrid working policy which allows for one day to be worked from home in term-time, and two days outside of term-time. Holidays: Annual leave entitlement is 30 working days, including five days which are to be taken during the Christmas break when there is a fixed closure period, plus 8 statutory bank holidays. Bank holidays that fall within term-time may need to be worked. If this is the case, a day of paid holiday in lieu of each such day worked will be given. The holiday year begins on 1 January and ends on 31 December. Pension: . click apply for full job details
Feb 19, 2026
Full time
St John's College seeks to appoint an experienced Head of Human Resources to provide strategic and operational leadership of the College's HR function. The role will ensure the delivery of a high-quality, efficient and compliant HR service that supports the College's academic mission, operational priorities, and people strategy. The postholder will lead the implementation of the people strategy, embedding operational excellence, best practice and continuous improvement across all HR activities. The post-holder will act as a trusted advisor on academic and professional staff matters, ensuring a consistent and efficient approach to people management, policy development, organisational development, employee relations and change management. The position offers an exciting opportunity to develop and deliver an excellent operational HR service and support the achievement of the College's overall strategic aims through the successful implementation of the people strategy. ABOUT THE COLLEGE St John's College is one of the larger colleges in the University of Oxford. Founded in 1555 by Sir Thomas White, it is a long-established member of the thirty-eight colleges of Oxford University. Like all colleges, it is an independent, self-governing establishment, which functions both as an academic institution and as a social and residential centre for its members. The College has around 650 undergraduate and postgraduate students. The Fellowship includes approximately 100 academics, of which 60 are members of the College's Governing Body that has overall responsibility for all aspects of the running the College. There are approximately 200 professional staff. For further information about the College, please visit our website at ABOUT THE POST The Head of HR leads on all People related activities at the College and will be responsible for the implementation of our People Strategy which includes training and development, recruitment, enhancing performance, empowering and supporting people, and policy development. We are looking for an experienced HR professional who is equally happy and able to contribute on operational and strategic HR matters. The post holder will report to the Finance Bursar on operational matters, and to the Principal Bursar on strategic HR matters. There is a "dotted line" to the Senior Tutor for academic staff matters and the postholders will work closely with other senior members of the Bursary leadership team. The HR team includes an HR Advisor, a HR Officer and a HR apprentice so previous experience of leading and motivating a team is essential. We are looking for an individual with a pragmatic approach who is able to offer solution-oriented HR advice and show empathy and discretion in handling sensitive personnel matters and managing conflict situations. Previous experience in higher education is not essential, but it is important for the post holder to support the goals and ideals of the College's role in fostering excellence in education and research in a vibrant and socially diverse community. Equality of opportunity and increasing the diversity of its staff profile are amongst the College's aims, and the appointed person will need to show an interest in working with the President, the Fellow for Equality, Diversity & Inclusion and other senior staff to champion and pursue new initiatives in this area. Experience of working with HR information systems is essential as the College is currently modernising its processes, and the post holder is expected to contribute to these developments. MAIN DUTIES AND RESPONSIBILITIES: Operational Excellence and Service Delivery Ensure the effective, efficient, and compliant operation of all HR services, including recruitment, onboarding, employee relations, reward, payroll liaison, absence management, and leavers. Develop and continuously improve HR policies, processes, and systems to enhance service quality, consistency, user experience in line with changing employment legislation and best practice. Lead, manage and develop the HR team, ensuring clear objectives, high performance, and professional development. Monitor HR performance in the College, through KPIs, metrics, and reporting, using data to drive improvements and inform decision-making. Provision of written reports to the Domestic and Establishment Committee to advise on progress against the People Strategy, and other key HR initiatives and performance indicators. Ensure robust governance, risk management, and compliance with employment law, and College policies. Strategy: Lead on the implementation of the People Strategy in support of the overall College strategy. Ensure a customer-focused HR service culture that balances strategic impact with operational delivery. Advice and Support: Provide day-to-day HR advice to managers and ensure that staff management practices are applied consistently, and that any change programmes are effectively managed. Advise and coach managers in disciplinary, grievances and harassment cases, on capability procedures and in dealing with performance issues. Support and coach line managers on absence management, ill health or other staff welfare matters; manage referrals to occupational health services in consultation with line managers, advice on reasonable adjustments and ill health retirement. Staff Engagement: Work with the President and Principal Bursar to enhance staff engagement mechanisms. Lead on our Investors in People action plan to ensure continuous improvement. Lead on reward and recognition policies and schemes across College. Learning and Development: Work with managers on staff development, identify training needs, and skills gaps within the College and lead on improvements in training record management. Arrange for College-wide training to be delivered in-house or externally. Oversee and further enhance the staff appraisal process. Recruitment: Manage the end-to-end recruitment process for all academic and professional staff, ensuring efficient pre-employment administration and dealing with Certificates of Sponsorships and tier 2 visas. Work with internal and external stakeholders to further develop inclusive recruitment processes and opportunities. Develop and implement a consistent induction and onboarding process for all staff in liaison with managers and College Officers including an effective oversight of probation periods. Systems Development and Processes: Lead on the identification of future enhancements to the HR Database, reporting and related people processes. Manage receipt and processing of HR data and HR archives in line with GDPR and College data protection policies. The above list is not exhaustive and the Head of HR is expected to carry out such other duties as the College may from time-to-time request, commensurate with the grade and responsibilities of the post. The list of duties may be varied without changing the essential character of the post according to the needs of the College. PERSON SPECIFICATION AND CRITERIA Essential: Recognised qualification in HR management (preferably CIPD level 7), or equivalent professional experience of working as a general HR professional. Up-to-date knowledge of employment law and ACAS codes of practice. Practical experience of advising on people management and the ability to handle complex people issues with diplomacy and discretion. Understanding of handling sensitive personal data within the requirements of GDPR and data protection legislation. Excellent interpersonal and communication skills, including confidence and gravitas to chair interview panels, investigations, disciplinary meetings and advise senior stakeholders. Strong leadership and people management skills, with experience of building high-performing teams. Empathy and good listening skills. Strong administrative skills with attention to detail, and ability to prioritise workload. Good digital skills and understanding of utilising systems to their best effect (including Microsoft packages, HR databases and systems). Desirable: Mediation experience or conflict management skills. Previous experience in delivering enhancements to HR information or e-recruitment systems. TERMS AND CONDITIONS Salary: The salary will be in the range of £60k-£70k per annum depending on experience, inclusive of the Oxford Weighting Allowance (currently £1,730 per annum) Hours of work: This is a full-time post at 35 hours per week. Normal hours of work are 8:30am - 4:30pm, with one unpaid hour for lunch. Some flexibility will be required according to the needs of the College. The College has a hybrid working policy which allows for one day to be worked from home in term-time, and two days outside of term-time. Holidays: Annual leave entitlement is 30 working days, including five days which are to be taken during the Christmas break when there is a fixed closure period, plus 8 statutory bank holidays. Bank holidays that fall within term-time may need to be worked. If this is the case, a day of paid holiday in lieu of each such day worked will be given. The holiday year begins on 1 January and ends on 31 December. Pension: . click apply for full job details
Senior Social Worker - Adult Safeguarding Hub Employer: Wokingham Borough Council Salary: £53,270 - £54,354 Per Annum, Plus Benefits (Including £3,000 Market Supplement) Location: Shute End, Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per day. DBS Check: Enhanced Closing Date: 15/03/2026 at 23:00 Reference: 711802 Senior Social Worker - Adult Safeguarding Hub We have a fantastic opportunity available for a Senior Social Worker to join our Adult Safeguarding Hub at Wokingham Borough Council, on a full time, permanent basis. As a Senior Social Worker, you'll lead safeguarding enquiries under the Care Act and offer professional advice to social workers, support workers and teams across the Council. You'll work closely with our partners so we can make quicker, safer decisions for the people we support. This is an exciting time to join us as we are expanding the team! Our service was recently recognised as one of the highest performing in the country after a CQC inspection. Wokingham Borough Council is part of the Social Care Future movement, which champions a vision where everyone can live in a place they love, connected to the people and activities that matter most, whatever their age, health or disability. Our hybrid working model gives you the flexibility to balance home working within person meetings and visits. You will join a friendly, dynamic team working on challenging but engaging work, making a real difference to others. Hear is what one of our social workers in the team has to say: "In the three months I've worked at Wokingham Borough Council, I've found the Safeguarding Team to be welcoming, supportive and well led. I feel genuinely valued in my role within my team and also in the wider Adult Social Care service. There are strong opportunities for learning and professional development, and a culture that encourages growth and good practice as well as flexible working. I'm very pleased I made the move to Wokingham." Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks And more! Key responsibilities Be part of the Adult Safeguarding Hub (ASH) duty rota, taking in all adult safeguarding concerns for the borough and making sure we apply the right thresholds from the start. Carry out initial safeguarding enquiries and lead on more complex Section 42 enquiries. Take on the role of Safeguarding Adults Manager (SAM) for enquiries when needed. Chair strategy meetings, discussions and any other meetings linked to safeguarding work. Plan and deliver safeguarding workshops and training for staff and partners. Provide supervision and day to day support to Adult Safeguarding Hub Practitioners, including both qualified and unqualified workers. Candidate requirements Social work qualification Evidenced experience of direct work with Adult Safeguarding issues. Leadership skills to supervise and support safeguarding practitioners. Excellent communication and professional management skills to chair strategy meetings. Ability to prioritise and work with competing demands. Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. Ready to lead transformation in Adult Social Care? Apply now and make a lasting impact! Alternatively, for an informal discussion about the role please contact our team via email Closing date: Sunday 15th March 2026, 11pm Interview date: TBC Please note that applications will be reviewed on a rolling basis and you may be invited to interview before the closing date. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
Feb 19, 2026
Full time
Senior Social Worker - Adult Safeguarding Hub Employer: Wokingham Borough Council Salary: £53,270 - £54,354 Per Annum, Plus Benefits (Including £3,000 Market Supplement) Location: Shute End, Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per day. DBS Check: Enhanced Closing Date: 15/03/2026 at 23:00 Reference: 711802 Senior Social Worker - Adult Safeguarding Hub We have a fantastic opportunity available for a Senior Social Worker to join our Adult Safeguarding Hub at Wokingham Borough Council, on a full time, permanent basis. As a Senior Social Worker, you'll lead safeguarding enquiries under the Care Act and offer professional advice to social workers, support workers and teams across the Council. You'll work closely with our partners so we can make quicker, safer decisions for the people we support. This is an exciting time to join us as we are expanding the team! Our service was recently recognised as one of the highest performing in the country after a CQC inspection. Wokingham Borough Council is part of the Social Care Future movement, which champions a vision where everyone can live in a place they love, connected to the people and activities that matter most, whatever their age, health or disability. Our hybrid working model gives you the flexibility to balance home working within person meetings and visits. You will join a friendly, dynamic team working on challenging but engaging work, making a real difference to others. Hear is what one of our social workers in the team has to say: "In the three months I've worked at Wokingham Borough Council, I've found the Safeguarding Team to be welcoming, supportive and well led. I feel genuinely valued in my role within my team and also in the wider Adult Social Care service. There are strong opportunities for learning and professional development, and a culture that encourages growth and good practice as well as flexible working. I'm very pleased I made the move to Wokingham." Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks And more! Key responsibilities Be part of the Adult Safeguarding Hub (ASH) duty rota, taking in all adult safeguarding concerns for the borough and making sure we apply the right thresholds from the start. Carry out initial safeguarding enquiries and lead on more complex Section 42 enquiries. Take on the role of Safeguarding Adults Manager (SAM) for enquiries when needed. Chair strategy meetings, discussions and any other meetings linked to safeguarding work. Plan and deliver safeguarding workshops and training for staff and partners. Provide supervision and day to day support to Adult Safeguarding Hub Practitioners, including both qualified and unqualified workers. Candidate requirements Social work qualification Evidenced experience of direct work with Adult Safeguarding issues. Leadership skills to supervise and support safeguarding practitioners. Excellent communication and professional management skills to chair strategy meetings. Ability to prioritise and work with competing demands. Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. Ready to lead transformation in Adult Social Care? Apply now and make a lasting impact! Alternatively, for an informal discussion about the role please contact our team via email Closing date: Sunday 15th March 2026, 11pm Interview date: TBC Please note that applications will be reviewed on a rolling basis and you may be invited to interview before the closing date. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
Children's Home Registered Manager (4 bed home) Location : Doncaster Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to £62,200 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Doncaster , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Click apply now to visit our careers portal and view full job description Benefits 25 days per annum plus 8 statutory holidays £3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- £600 a month On Call payments- £25 weekday, £35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance PandoLogic. Category:Personal Care,
Feb 19, 2026
Full time
Children's Home Registered Manager (4 bed home) Location : Doncaster Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to £62,200 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Doncaster , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Click apply now to visit our careers portal and view full job description Benefits 25 days per annum plus 8 statutory holidays £3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- £600 a month On Call payments- £25 weekday, £35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance PandoLogic. Category:Personal Care,
Embark on the next step of your Social Work career with a transformative role in Child Protection . As part of a network of Lead Practitioners , you'll be guided by strategic leadership and united by a shared commitment to achieving positive outcomes for children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. This is a fantastic opportunity to enhance your professional practice, mentor and collaborate with colleagues, and actively shape a culture of learning and continuous development. What you'll do: Take charge of a diverse caseload of complex child protection cases, ensuring families receive the right interventions and support. Offer expert guidance and mentorship to colleagues, enhancing their professional growth and boosting team effectiveness. Confidently chair meetings and engage with a wide range of stakeholders to advocate for the needs of children and families. Collaborate with external partners, including various agencies and stakeholders, to provide comprehensive support for families. Champion reflective practice and contribute to service development and innovation. What we're looking for: Qualified Social Worker registered with Social Work England (SWE). Significant experience working with children and families in a UK-based statutory social work setting, with a strong focus on child protection and safeguarding. Proven ability to manage complex child protection cases and deliver effective interventions. Proven experience in mentoring and supporting less experienced practitioners whilst role modelling best practice. Strong understanding of safeguarding and in-depth knowledge of the legal frameworks and professional issues underpinning child protection and social work practice. Highly skilled in building trust and engaging with families. Able to listen, negotiate, and engage with individuals from diverse backgrounds and cultures. Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Important: You must already have the right to work in the UK. We are unable to offer sponsorship for this role. Other job titles you may be searching for may include: Advanced Social Work Practitioner, Senior Child Protection Social Worker, Senior Safeguarding Social Worker, Lead Social Worker - Child Protection, Senior Children's Services Practitioner, Senior Family Support Social Worker.
Feb 19, 2026
Full time
Embark on the next step of your Social Work career with a transformative role in Child Protection . As part of a network of Lead Practitioners , you'll be guided by strategic leadership and united by a shared commitment to achieving positive outcomes for children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. This is a fantastic opportunity to enhance your professional practice, mentor and collaborate with colleagues, and actively shape a culture of learning and continuous development. What you'll do: Take charge of a diverse caseload of complex child protection cases, ensuring families receive the right interventions and support. Offer expert guidance and mentorship to colleagues, enhancing their professional growth and boosting team effectiveness. Confidently chair meetings and engage with a wide range of stakeholders to advocate for the needs of children and families. Collaborate with external partners, including various agencies and stakeholders, to provide comprehensive support for families. Champion reflective practice and contribute to service development and innovation. What we're looking for: Qualified Social Worker registered with Social Work England (SWE). Significant experience working with children and families in a UK-based statutory social work setting, with a strong focus on child protection and safeguarding. Proven ability to manage complex child protection cases and deliver effective interventions. Proven experience in mentoring and supporting less experienced practitioners whilst role modelling best practice. Strong understanding of safeguarding and in-depth knowledge of the legal frameworks and professional issues underpinning child protection and social work practice. Highly skilled in building trust and engaging with families. Able to listen, negotiate, and engage with individuals from diverse backgrounds and cultures. Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Important: You must already have the right to work in the UK. We are unable to offer sponsorship for this role. Other job titles you may be searching for may include: Advanced Social Work Practitioner, Senior Child Protection Social Worker, Senior Safeguarding Social Worker, Lead Social Worker - Child Protection, Senior Children's Services Practitioner, Senior Family Support Social Worker.
We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system. Job overview An exciting opportunity has arisen for a Logistics and Porter Manager to join our Estates and Facilitates Team here at Ormskirk Hospital. Main duties of the job To deliver a logistics service across the Trust which includes: - Transport, Stores, and Portering, within the resources allocated. To be responsible for the management of logistics and portering staff and implementing training as required which meet legislative requirements. The post holder is directly responsible for maintaining and auditing information producing and monitoring all procedures and standards necessary to deliver the operational service. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites. Our services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme. Detailed job description and main responsibilities General Management To ensure all activities within area of responsibility comply with all current legislation, and Trust policies and procedures. Develop and implement policies, procedures and any other associated documentation that support and develop the service, and the wider Trust. To develop and implement communication systems and links with all users, and support providers of the services within area of responsibility, including, but not limited to, patients, visitors, Trust staff, external agencies, suppliers and contractors. To develop, manage and deliver the day to day Logistical and Portering operation within the Trust. Act as contract manager for outsourced services where applicable. Represent the service and or the Trust on Logistical and Portering operations at committees, meetings, groups, forums as required. Ensure that equipment requirements are identified and allocated to the correct disciplines and emergency response teams are maintained. Provide advice and guidance on specialised procedures and involvement in ensuring the resilience of the organisation is maintained. Ensure timely response to all in phase incidents, investigating as necessary and disseminating outcomes to staff. Line Management/Supervisory Responsibilities To manage operational planning and ensure the effectiveness of all staff within areas of responsibility in line with current policies and procedures including but not limited to workforce planning, recruitment, time sheets, absence management, rotas, PDRs, training and development within all staffing levels, mentoring, and discipline. To manage and develop effective communication channels to and from staff including but not limited to dissemination of Trust information and feedback from staff on issues that affect them. To implement approved business continuity plans in the event of staff shortages. Ensure all staff under role responsibility receive regular personal development reviews Manage staff rotas to ensure effective use of resource and meet service requirements. Manage sickness absence as per Trust policy. Manage disciplinary and Grievance matters in line with Trust Policy and procedure. To ensure all activities within area of responsibility are managed and operated in line with current H&S legislation, legislative requirements and Trust policies and procedures. To develop and maintain service related risk information on the Trust intranet, other Trust computer software systems (e.g. In Phase), and or shared drives, including but not limited to management of complaints, incidents and risks. To carry out risk, manual handling and COSHH assessments for all activities within area of responsibility. To provide assistance to managers across the Trust in developing and testing resilience measures where there is Logistical or Portering involvement. Financial Management & Physical Resources To manage budgets within areas of responsibility and ensure that expenditure is controlled within the budgets, reporting any anomalies to line manager. To monitor expenditure and ensure timely identification of budget variances, taking appropriate action to ratify such discrepancies. Authorise expenditure in line with standing financial instructions Includes responsibility for raising orders and all associated documentation (e.g. checking invoices, managing and record keeping of any statutory paperwork). Ensure equipment requirements are identified and allocated, within budgetary constraints. Administrative Responsibilities Identify, develop, analyse and produce a range of statistical information, using specialised software programmes and standard office software (MS Excel, Word, PowerPoint etc.), and to communicate findings to key stakeholders. Develop and maintain service related databases to plan and develop the service. To complete any external or internal returns relating to area of responsibility. (E.g. ERIC returns) To act as Information Asset Administrator for software systems managed by the services within area of responsibility. To provide advice to a range of users, both internally and externally to the Trust, on Logistical and Portering matters. Learning & Development Influence the development and provision of training in relation to relevant services Maintain knowledge of the latest NHS policies and specific guidance. To ensure all departments are compliant with mandatory training. Person specification Qualifications Management qualification to degree level or equivalent knowledge and relevant experience Hold a Vehicle Operator Licence Hold a Driving Licence for vehicles up to and including Medium sized vehicles and trailer (e.g. C1 and C1E) Knowledge & Experience Knowledge and Experience that has included Logistics, stores and Portering, management of that workforce including recruitment, time sheets, absence management, training and development, mentoring, and discipline. Experience of developing and implementing policies and procedures. Knowledge and Experience of risk management, in particular risk, COSHH and manual handling assessments Experience of information management including identifying, developing, analysing and producing a range of statistical information. Experience of managing budgets Experience of working in the NHS environment Skills Excellent communication skills dealing with a large and diverse range of services. Proven ability to achieve targets and objectives within a demanding environment against challenging deadlines. Well developed leadership and motivation skills to facilitate working within and leading a large team Ability to work on own initiative and organise own and others workload Ability to train and motivate workforce and to lead on change Ability to use word processing, spreadsheets and presentation software to a high level. Other Sitting at a desk for significant periods of the working day. Significant periods of walking. Able to regularly identify, develop, analyse and produce a range of reports. Able to deal with sudden and often unexpected, tight and/or conflicting timescales Able to deal with conflicting work pressures. . click apply for full job details
Feb 19, 2026
Full time
We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system. Job overview An exciting opportunity has arisen for a Logistics and Porter Manager to join our Estates and Facilitates Team here at Ormskirk Hospital. Main duties of the job To deliver a logistics service across the Trust which includes: - Transport, Stores, and Portering, within the resources allocated. To be responsible for the management of logistics and portering staff and implementing training as required which meet legislative requirements. The post holder is directly responsible for maintaining and auditing information producing and monitoring all procedures and standards necessary to deliver the operational service. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites. Our services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme. Detailed job description and main responsibilities General Management To ensure all activities within area of responsibility comply with all current legislation, and Trust policies and procedures. Develop and implement policies, procedures and any other associated documentation that support and develop the service, and the wider Trust. To develop and implement communication systems and links with all users, and support providers of the services within area of responsibility, including, but not limited to, patients, visitors, Trust staff, external agencies, suppliers and contractors. To develop, manage and deliver the day to day Logistical and Portering operation within the Trust. Act as contract manager for outsourced services where applicable. Represent the service and or the Trust on Logistical and Portering operations at committees, meetings, groups, forums as required. Ensure that equipment requirements are identified and allocated to the correct disciplines and emergency response teams are maintained. Provide advice and guidance on specialised procedures and involvement in ensuring the resilience of the organisation is maintained. Ensure timely response to all in phase incidents, investigating as necessary and disseminating outcomes to staff. Line Management/Supervisory Responsibilities To manage operational planning and ensure the effectiveness of all staff within areas of responsibility in line with current policies and procedures including but not limited to workforce planning, recruitment, time sheets, absence management, rotas, PDRs, training and development within all staffing levels, mentoring, and discipline. To manage and develop effective communication channels to and from staff including but not limited to dissemination of Trust information and feedback from staff on issues that affect them. To implement approved business continuity plans in the event of staff shortages. Ensure all staff under role responsibility receive regular personal development reviews Manage staff rotas to ensure effective use of resource and meet service requirements. Manage sickness absence as per Trust policy. Manage disciplinary and Grievance matters in line with Trust Policy and procedure. To ensure all activities within area of responsibility are managed and operated in line with current H&S legislation, legislative requirements and Trust policies and procedures. To develop and maintain service related risk information on the Trust intranet, other Trust computer software systems (e.g. In Phase), and or shared drives, including but not limited to management of complaints, incidents and risks. To carry out risk, manual handling and COSHH assessments for all activities within area of responsibility. To provide assistance to managers across the Trust in developing and testing resilience measures where there is Logistical or Portering involvement. Financial Management & Physical Resources To manage budgets within areas of responsibility and ensure that expenditure is controlled within the budgets, reporting any anomalies to line manager. To monitor expenditure and ensure timely identification of budget variances, taking appropriate action to ratify such discrepancies. Authorise expenditure in line with standing financial instructions Includes responsibility for raising orders and all associated documentation (e.g. checking invoices, managing and record keeping of any statutory paperwork). Ensure equipment requirements are identified and allocated, within budgetary constraints. Administrative Responsibilities Identify, develop, analyse and produce a range of statistical information, using specialised software programmes and standard office software (MS Excel, Word, PowerPoint etc.), and to communicate findings to key stakeholders. Develop and maintain service related databases to plan and develop the service. To complete any external or internal returns relating to area of responsibility. (E.g. ERIC returns) To act as Information Asset Administrator for software systems managed by the services within area of responsibility. To provide advice to a range of users, both internally and externally to the Trust, on Logistical and Portering matters. Learning & Development Influence the development and provision of training in relation to relevant services Maintain knowledge of the latest NHS policies and specific guidance. To ensure all departments are compliant with mandatory training. Person specification Qualifications Management qualification to degree level or equivalent knowledge and relevant experience Hold a Vehicle Operator Licence Hold a Driving Licence for vehicles up to and including Medium sized vehicles and trailer (e.g. C1 and C1E) Knowledge & Experience Knowledge and Experience that has included Logistics, stores and Portering, management of that workforce including recruitment, time sheets, absence management, training and development, mentoring, and discipline. Experience of developing and implementing policies and procedures. Knowledge and Experience of risk management, in particular risk, COSHH and manual handling assessments Experience of information management including identifying, developing, analysing and producing a range of statistical information. Experience of managing budgets Experience of working in the NHS environment Skills Excellent communication skills dealing with a large and diverse range of services. Proven ability to achieve targets and objectives within a demanding environment against challenging deadlines. Well developed leadership and motivation skills to facilitate working within and leading a large team Ability to work on own initiative and organise own and others workload Ability to train and motivate workforce and to lead on change Ability to use word processing, spreadsheets and presentation software to a high level. Other Sitting at a desk for significant periods of the working day. Significant periods of walking. Able to regularly identify, develop, analyse and produce a range of reports. Able to deal with sudden and often unexpected, tight and/or conflicting timescales Able to deal with conflicting work pressures. . click apply for full job details
We are seeking an experienced Fractional CISO to provide hands-on security leadership as we evolve our security function to support continued growth and European expansion. This is a permanent fractional engagement reporting directly to the CTO. You will own our information security strategy, maintain our ISO 27001 certification, build our security roadmap, and prepare the organisation for SOC 2 readiness in . This role requires someone who can operate both strategically and tactically - developing policy one day and reviewing cloud configurations the next. Key Responsibilities Strategy & Governance Develop and own the Information Security strategy aligned with ApprovalMax's business objectives and European expansion plans Maintain and continuously improve the Information Security Management System (ISMS) Create, review, and maintain core security policies, standards, and procedures Establish and chair a cross-functional Security Working Group (Engineering, Architecture, IT, HR) Build and present a multi-year security roadmap with clear milestones, resource requirements, and priorities Serve as the central authority on risk assessment, risk treatment, and risk acceptance decisions Assess and provide guidance on secure AI adoption across the organisation, including AI-powered product features and internal AI tooling Compliance & Certification Maintain ISO 27001 certification and prepare for the 2027 recertification audit Lead SOC 2 Type II readiness programme (target: ), including gap analysis and control mapping Ensure compliance with GDPR and data protection requirements across EU/UK/US/AU/NZ/CA/ZA jurisdictions Collaborate with external DPO support provider on privacy-related matters and customer security questionnaires as needed Cloud & Technical Security Provide security oversight across Azure, AWS, and Google Workspace environments Conduct access reviews and advise on identity and access management best practices Evaluate and guide implementation of security tooling (SIEM, vulnerability management, endpoint protection) Oversee VMware Workspace ONE MDM deployment and device security policies Advise engineering teams on secure SDLC practices, DevSecOps integration, and application security principles Operational Security Develop and maintain incident response plans and procedures Lead incident response tabletop exercises and post-incident reviews Provide guidance on business continuity and disaster recovery planning Advise on vendor security assessments and third-party risk management Awareness & Culture Design and deliver company-wide security awareness training programmes Mentor and upskill internal staff on security best practices Foster a security-first culture across all departments Act as a trusted advisor to leadership on emerging threats and security trends Stakeholder Engagement Report regularly to the CTO on security posture, risks, and programme progress Prepare board-level security presentations as required (infrequent) Support commercial teams by contributing to customer security discussions when escalated Qualifications 8+ years of progressive experience in information security, with at least 3 years in a CISO, Head of Security, or senior security leadership role Demonstrated experience in B2B SaaS environments, ideally in fintech, finance software, or similarly regulated industries Proven track record of achieving and maintaining ISO 27001 certification Experience preparing organisations for SOC 2 Type II certification Hands-on experience securing cloud environments (Azure and/or AWS required; GCP a plus) Experience with Google Workspace security configuration and administration Background working with distributed, remote-first engineering teams Technical Knowledge Strong understanding of cloud security architecture, identity management, and zero-trust principles Familiarity with secure software development lifecycle (SDLC) and DevSecOps practices Knowledge of MDM solutions (VMware Workspace ONE experience preferred) Understanding of API security and integration risk management Practical experience with security tooling: SIEM, vulnerability scanners, endpoint protection, etc. Awareness of AI/ML security risks, including secure AI adoption practices and emerging AI governance frameworks (desirable) Compliance & Regulatory Deep knowledge of ISO 27001:2022 requirements and audit processes Familiarity with SOC 2 Trust Service Criteria (Security, Availability, Confidentiality, Privacy) Understanding of GDPR, UK Data Protection Act, and international data transfer mechanisms Awareness of regional requirements across EU, UK, US, Australia, New Zealand, Canada, and South Africa Additional Information Growing international business with 10,000+ subscribers Regular performance-based compensation reviews 26 days paid time off 1 additional day off for your Birthday Remote office assistance Service years recognition financial reward
Feb 19, 2026
Full time
We are seeking an experienced Fractional CISO to provide hands-on security leadership as we evolve our security function to support continued growth and European expansion. This is a permanent fractional engagement reporting directly to the CTO. You will own our information security strategy, maintain our ISO 27001 certification, build our security roadmap, and prepare the organisation for SOC 2 readiness in . This role requires someone who can operate both strategically and tactically - developing policy one day and reviewing cloud configurations the next. Key Responsibilities Strategy & Governance Develop and own the Information Security strategy aligned with ApprovalMax's business objectives and European expansion plans Maintain and continuously improve the Information Security Management System (ISMS) Create, review, and maintain core security policies, standards, and procedures Establish and chair a cross-functional Security Working Group (Engineering, Architecture, IT, HR) Build and present a multi-year security roadmap with clear milestones, resource requirements, and priorities Serve as the central authority on risk assessment, risk treatment, and risk acceptance decisions Assess and provide guidance on secure AI adoption across the organisation, including AI-powered product features and internal AI tooling Compliance & Certification Maintain ISO 27001 certification and prepare for the 2027 recertification audit Lead SOC 2 Type II readiness programme (target: ), including gap analysis and control mapping Ensure compliance with GDPR and data protection requirements across EU/UK/US/AU/NZ/CA/ZA jurisdictions Collaborate with external DPO support provider on privacy-related matters and customer security questionnaires as needed Cloud & Technical Security Provide security oversight across Azure, AWS, and Google Workspace environments Conduct access reviews and advise on identity and access management best practices Evaluate and guide implementation of security tooling (SIEM, vulnerability management, endpoint protection) Oversee VMware Workspace ONE MDM deployment and device security policies Advise engineering teams on secure SDLC practices, DevSecOps integration, and application security principles Operational Security Develop and maintain incident response plans and procedures Lead incident response tabletop exercises and post-incident reviews Provide guidance on business continuity and disaster recovery planning Advise on vendor security assessments and third-party risk management Awareness & Culture Design and deliver company-wide security awareness training programmes Mentor and upskill internal staff on security best practices Foster a security-first culture across all departments Act as a trusted advisor to leadership on emerging threats and security trends Stakeholder Engagement Report regularly to the CTO on security posture, risks, and programme progress Prepare board-level security presentations as required (infrequent) Support commercial teams by contributing to customer security discussions when escalated Qualifications 8+ years of progressive experience in information security, with at least 3 years in a CISO, Head of Security, or senior security leadership role Demonstrated experience in B2B SaaS environments, ideally in fintech, finance software, or similarly regulated industries Proven track record of achieving and maintaining ISO 27001 certification Experience preparing organisations for SOC 2 Type II certification Hands-on experience securing cloud environments (Azure and/or AWS required; GCP a plus) Experience with Google Workspace security configuration and administration Background working with distributed, remote-first engineering teams Technical Knowledge Strong understanding of cloud security architecture, identity management, and zero-trust principles Familiarity with secure software development lifecycle (SDLC) and DevSecOps practices Knowledge of MDM solutions (VMware Workspace ONE experience preferred) Understanding of API security and integration risk management Practical experience with security tooling: SIEM, vulnerability scanners, endpoint protection, etc. Awareness of AI/ML security risks, including secure AI adoption practices and emerging AI governance frameworks (desirable) Compliance & Regulatory Deep knowledge of ISO 27001:2022 requirements and audit processes Familiarity with SOC 2 Trust Service Criteria (Security, Availability, Confidentiality, Privacy) Understanding of GDPR, UK Data Protection Act, and international data transfer mechanisms Awareness of regional requirements across EU, UK, US, Australia, New Zealand, Canada, and South Africa Additional Information Growing international business with 10,000+ subscribers Regular performance-based compensation reviews 26 days paid time off 1 additional day off for your Birthday Remote office assistance Service years recognition financial reward
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.There is an exciting opportunity to join Bellway, one of the UK's largest house builders. Our Eastern Counties Division located in Cambridge is looking to recruit a Managing Director. The Role The role of Managing Director involves leading a management team consisting of land, commercial, technical, finance, construction, sales and customer care that has a focus on delivering profitable growth. As part of this role, the postholder will take overall responsibility for the Division; driving the business plan, achieving targets, acquiring sites, ensuring the Division has the right resources and team in place to accomplish and deliver this from a sales and operational perspective, whilst ensuring that Health & Safety and standards of quality and customer experience are maintained.The role of Managing Director is a member of the senior management team and reports to the Regional Chair.Principle accountabilities of the Managing Director role include: Overall responsibility for the day-to-day activities and performance of the Division as well as developing and implementing the business plan, in accordance with agreed targets and strategies. Lead, motivate, communicate and develop the Senior Management Team to ensure that they are fully engaged to achieve set targets and KPIs to meet the needs of the business as well as take a holistic approach to managing challenges and issues. Responsible for ensuring that the Division has the appropriate workforce plan to support the Division's business and future development. Chair regular meetings with the senior management team and other meetings such as land acquisition clearance, build/sales, customer care and valuation meetings to ensure that all aspects of the business are performing to target and in line with Group policies and procedures. Where necessary put remedial measures in place. In conjunction with the Senior Management Team lead, manage and motivate teams to deliver best performance and foster an inclusive environment, as well as ensure that all employees understand the requirements of their role. Provide regular, accurate updates and management information to the Regional Chair with regards to all aspects of the business plan. Work with the senior management team to optimise the forecasting and delivery operating profits, ensuring targets are achieved. Support the senior management team to identify and secure land and growth opportunities, meeting both KPI and business plan objectives. Work effectively with your senior management team to forecast and manage cash expenditure and recovery. Promote a culture focused on customer experience. Overall responsibility for the provision of effective health and safety for the Division in accordance with the Group's Health and Safety Policy and procedures. Experience, Qualifications and Skills Experience Experience of working as a Managing Director or Director with wide-ranging understanding and experience of the housebuilding or construction industry. Experience of effectively leading and managing a team. Qualifications and Training Current full driving licence. Skills and Aptitude Highly skilled at developing and maintaining good working relationships with key stakeholders. Strong listening, communication and negotiation skills with the ability to influence accordingly. Excellent organisation and administration skills, in addition to attention to detail. Methodical, conscientious, organised and works to deliver high standards. The ability to recognise problems and deal with them in a speedy and effective manner. Detail and outcome oriented, with a strong ability to work independently and on multiple tasks simultaneously and meet tight deadlines without compromising the quality of outputs. Self-motivating, enthusiastic, flexible and driven. Proficient IT skills Committed to championing inclusive leadership and driving Bellway inclusive strategies. The Role and Working Conditions Office based role with regular travel to look at land opportunities and for meetings. Willing to be flexible in respect to day-to-day duties and hours worked. Core hours and flexible working options available Please note this role is subject to a basic DBS and financial pre-employment checks In return we can offer you: Competitive salary Competitive car allowance Optional salary sacrifice car scheme Competitive annual bonus Contributory pension scheme 28 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. LocationCambridgeError setting cookie preference
Feb 19, 2026
Full time
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.There is an exciting opportunity to join Bellway, one of the UK's largest house builders. Our Eastern Counties Division located in Cambridge is looking to recruit a Managing Director. The Role The role of Managing Director involves leading a management team consisting of land, commercial, technical, finance, construction, sales and customer care that has a focus on delivering profitable growth. As part of this role, the postholder will take overall responsibility for the Division; driving the business plan, achieving targets, acquiring sites, ensuring the Division has the right resources and team in place to accomplish and deliver this from a sales and operational perspective, whilst ensuring that Health & Safety and standards of quality and customer experience are maintained.The role of Managing Director is a member of the senior management team and reports to the Regional Chair.Principle accountabilities of the Managing Director role include: Overall responsibility for the day-to-day activities and performance of the Division as well as developing and implementing the business plan, in accordance with agreed targets and strategies. Lead, motivate, communicate and develop the Senior Management Team to ensure that they are fully engaged to achieve set targets and KPIs to meet the needs of the business as well as take a holistic approach to managing challenges and issues. Responsible for ensuring that the Division has the appropriate workforce plan to support the Division's business and future development. Chair regular meetings with the senior management team and other meetings such as land acquisition clearance, build/sales, customer care and valuation meetings to ensure that all aspects of the business are performing to target and in line with Group policies and procedures. Where necessary put remedial measures in place. In conjunction with the Senior Management Team lead, manage and motivate teams to deliver best performance and foster an inclusive environment, as well as ensure that all employees understand the requirements of their role. Provide regular, accurate updates and management information to the Regional Chair with regards to all aspects of the business plan. Work with the senior management team to optimise the forecasting and delivery operating profits, ensuring targets are achieved. Support the senior management team to identify and secure land and growth opportunities, meeting both KPI and business plan objectives. Work effectively with your senior management team to forecast and manage cash expenditure and recovery. Promote a culture focused on customer experience. Overall responsibility for the provision of effective health and safety for the Division in accordance with the Group's Health and Safety Policy and procedures. Experience, Qualifications and Skills Experience Experience of working as a Managing Director or Director with wide-ranging understanding and experience of the housebuilding or construction industry. Experience of effectively leading and managing a team. Qualifications and Training Current full driving licence. Skills and Aptitude Highly skilled at developing and maintaining good working relationships with key stakeholders. Strong listening, communication and negotiation skills with the ability to influence accordingly. Excellent organisation and administration skills, in addition to attention to detail. Methodical, conscientious, organised and works to deliver high standards. The ability to recognise problems and deal with them in a speedy and effective manner. Detail and outcome oriented, with a strong ability to work independently and on multiple tasks simultaneously and meet tight deadlines without compromising the quality of outputs. Self-motivating, enthusiastic, flexible and driven. Proficient IT skills Committed to championing inclusive leadership and driving Bellway inclusive strategies. The Role and Working Conditions Office based role with regular travel to look at land opportunities and for meetings. Willing to be flexible in respect to day-to-day duties and hours worked. Core hours and flexible working options available Please note this role is subject to a basic DBS and financial pre-employment checks In return we can offer you: Competitive salary Competitive car allowance Optional salary sacrifice car scheme Competitive annual bonus Contributory pension scheme 28 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. LocationCambridgeError setting cookie preference
Description We're excited to offer a fantastic 12-month full-time FTC opportunity for a Customer Experience Manager to join the marketing team at AXA Global Healthcare in Tunbridge Wells. If you're passionate about creating impactful customer journeys, this is your chance to lead the development and execution of a strategic CX vision that truly makes a difference. Working closely with the CX and Insight Lead, you'll drive initiatives that ensure a smooth, consistent experience across all touchpoints. As the voice of the customer, you'll champion continuous improvement and deliver positive outcomes, all while ensuring our approach aligns with our commitments under the Consumer Duty-especially for customers with vulnerable characteristics. If you're an expert in customer experience with a solid understanding of Vulnerable Customer needs and are ready to shape exceptional customer experiences, then we'd love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Lead the development and implementation of the Customer Experience (CX) and Vulnerable Customer (VC) strategies. Collaborate with stakeholders to map customer journeys, identifying pain points and areas for CX improvement. Work with Insight, Operations, and Complaints teams to launch CX and VC projects that create a seamless, positive experience across all touchpoints, especially enhancing digital customer interactions. Chair the Vulnerable Customer Forum, ensuring stakeholder engagement and successful delivery within scope, time, and budget. Partner with Compliance to update policies that prioritise the needs of vulnerable customers in everything we do. Act as a customer advocate across all strategic initiatives, ensuring their needs-including those with vulnerabilities-are central to project design. Use root cause analysis of customer complaints to identify opportunities for CX improvements and address key issues. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply. What you'll bring: Proven experience in a Customer Experience (CX) role, with demonstrated expertise in leading customer journey mapping workshops with stakeholders. Skilled at facilitating collaborative workshops to map, analyse, and improve end-to-end customer journeys. Ability to apply insights from journey mapping to enhance customer interactions and overall experience. In-depth understanding of Vulnerable Customer requirements and how to incorporate these into journey design. Excellent communication, influencing, and relationship-building skills. Sound presentation, storytelling, and data interpretation abilities to convey journey insights compellingly. Good business and commercial awareness, with the ability to align CX initiatives with company objectives. Highly organised with effective time management skills. Knowledge of Consumer Duty requirements within financial services would be desirable. Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £48,000 dependent on experience. Discretionary company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). Private medical cover. 28 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. Wellbeing services & resources. AXA employee discounts. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are Proud to be part of the AXA Group, AXA Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check-up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.
Feb 19, 2026
Full time
Description We're excited to offer a fantastic 12-month full-time FTC opportunity for a Customer Experience Manager to join the marketing team at AXA Global Healthcare in Tunbridge Wells. If you're passionate about creating impactful customer journeys, this is your chance to lead the development and execution of a strategic CX vision that truly makes a difference. Working closely with the CX and Insight Lead, you'll drive initiatives that ensure a smooth, consistent experience across all touchpoints. As the voice of the customer, you'll champion continuous improvement and deliver positive outcomes, all while ensuring our approach aligns with our commitments under the Consumer Duty-especially for customers with vulnerable characteristics. If you're an expert in customer experience with a solid understanding of Vulnerable Customer needs and are ready to shape exceptional customer experiences, then we'd love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Lead the development and implementation of the Customer Experience (CX) and Vulnerable Customer (VC) strategies. Collaborate with stakeholders to map customer journeys, identifying pain points and areas for CX improvement. Work with Insight, Operations, and Complaints teams to launch CX and VC projects that create a seamless, positive experience across all touchpoints, especially enhancing digital customer interactions. Chair the Vulnerable Customer Forum, ensuring stakeholder engagement and successful delivery within scope, time, and budget. Partner with Compliance to update policies that prioritise the needs of vulnerable customers in everything we do. Act as a customer advocate across all strategic initiatives, ensuring their needs-including those with vulnerabilities-are central to project design. Use root cause analysis of customer complaints to identify opportunities for CX improvements and address key issues. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply. What you'll bring: Proven experience in a Customer Experience (CX) role, with demonstrated expertise in leading customer journey mapping workshops with stakeholders. Skilled at facilitating collaborative workshops to map, analyse, and improve end-to-end customer journeys. Ability to apply insights from journey mapping to enhance customer interactions and overall experience. In-depth understanding of Vulnerable Customer requirements and how to incorporate these into journey design. Excellent communication, influencing, and relationship-building skills. Sound presentation, storytelling, and data interpretation abilities to convey journey insights compellingly. Good business and commercial awareness, with the ability to align CX initiatives with company objectives. Highly organised with effective time management skills. Knowledge of Consumer Duty requirements within financial services would be desirable. Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £48,000 dependent on experience. Discretionary company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). Private medical cover. 28 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. Wellbeing services & resources. AXA employee discounts. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are Proud to be part of the AXA Group, AXA Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check-up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.
Your new company Hays is delighted to be working once again with a Tier 1 Building & Civil Engineering Contractor, operating across the UK & Ireland. This firm is a leading Northern Ireland based company that regularly works on major Design & Build and Civil Engineering projects valued up to £150m. This company delivers projects across a range of sectors, including healthcare, education, industrial, retail, sporting venues, transport infrastructure, environmental improvements, marine, commercial, residential and leisure. They currently require an experienced Contracts Manager to join them within their civils division to begin work on facilitating an expanding order book for 2026 and bolstering a stable management team. This role will require a mix of travel to site and office based work in their Belfast-based HQ. Your new role The Contracts Manager has responsibility for all aspects of the project delivery and leadership of an operational team. They will ensure all staff for which they are responsible are aware of their duties and are working in line with the company's policies and procedures. The Contracts Manager may be responsible for delivery of numerous projects or resident on one major project depending on complexity and value. Ensure projects are delivered in full compliance with current legislation policy and SHEQ operating procedures Prepare and approve the 'Project SHEQ Plan' prior to work commencing Establish project specific document control procedures and communication protocols Work closely with your commercial team in reviewing and negotiating contracts with clients and subcontractors. Report to the director on any matters with potential commercial or contractual implications. Chair subcontractor pre-let meetings, prepare subcontract orders in conjunction with the PM & QS Ensure the client and QS are kept appraised of variations to the works Provide input for tenders, including contractor's proposals, participate in interviews and presentations Assist in the development and updating of the contract programme Ensure approved design, procurement and construction requirements are in line with the programme, monitor progress and update accordingly Undertake monthly contract reviews with the site and commercial teams, report programme, commercial and contractual risks to the director. Manage project resources and notify external recruitment needs. Lead project teams and ensure appropriate training is provided. Undertake regular staff and subcontractor performance reviews What you'll need to succeed It is required that you have suitable experience as a manager working on large-scale civil projects. With key projects taking place across the UK & Ireland, you must have a flexible attitude to travel. To be successful in this position, you will be able to meet targets within time and budget whilst upholding the high standards set by your new employer. Ideally, you will also have the following or equivalent experience to this:B.Sc. (Hons) in Civil Engineering or equivalent, in a related field Proven experience as a Contracts Manager or Senior PM in the civil engineering sector Strong knowledge of NEC or similar civil engineering contract forms Valid driving licenceIdeally, you will also have experience in marine and /or flood protection work and being a member of a professional body (e.g. ICE, CIOB) is advantageous. Due to the location of the project, travel will be expected within the role. What you'll get in return Exciting Projects - Work on varied sector projects and leave a lasting legacy Career Growth - Clear progression pathways and continuous professional development Collaborative Culture - Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package - Enjoy a competitive salary and great benefits. This is a fantastic opportunity to work on numerous award-winning projects for a market leading contractor that offers unrivalled opportunities for fast-track career development and progression.This will be inclusive of a basic salary, high living allowances both monthly and daily, and excellent training and development opportunities within. The company also offers a range of benefits that include an attractive discretionary bonus, generous holiday entitlement and a pension scheme, along with a generous travel allowance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris McNamara now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Feb 19, 2026
Full time
Your new company Hays is delighted to be working once again with a Tier 1 Building & Civil Engineering Contractor, operating across the UK & Ireland. This firm is a leading Northern Ireland based company that regularly works on major Design & Build and Civil Engineering projects valued up to £150m. This company delivers projects across a range of sectors, including healthcare, education, industrial, retail, sporting venues, transport infrastructure, environmental improvements, marine, commercial, residential and leisure. They currently require an experienced Contracts Manager to join them within their civils division to begin work on facilitating an expanding order book for 2026 and bolstering a stable management team. This role will require a mix of travel to site and office based work in their Belfast-based HQ. Your new role The Contracts Manager has responsibility for all aspects of the project delivery and leadership of an operational team. They will ensure all staff for which they are responsible are aware of their duties and are working in line with the company's policies and procedures. The Contracts Manager may be responsible for delivery of numerous projects or resident on one major project depending on complexity and value. Ensure projects are delivered in full compliance with current legislation policy and SHEQ operating procedures Prepare and approve the 'Project SHEQ Plan' prior to work commencing Establish project specific document control procedures and communication protocols Work closely with your commercial team in reviewing and negotiating contracts with clients and subcontractors. Report to the director on any matters with potential commercial or contractual implications. Chair subcontractor pre-let meetings, prepare subcontract orders in conjunction with the PM & QS Ensure the client and QS are kept appraised of variations to the works Provide input for tenders, including contractor's proposals, participate in interviews and presentations Assist in the development and updating of the contract programme Ensure approved design, procurement and construction requirements are in line with the programme, monitor progress and update accordingly Undertake monthly contract reviews with the site and commercial teams, report programme, commercial and contractual risks to the director. Manage project resources and notify external recruitment needs. Lead project teams and ensure appropriate training is provided. Undertake regular staff and subcontractor performance reviews What you'll need to succeed It is required that you have suitable experience as a manager working on large-scale civil projects. With key projects taking place across the UK & Ireland, you must have a flexible attitude to travel. To be successful in this position, you will be able to meet targets within time and budget whilst upholding the high standards set by your new employer. Ideally, you will also have the following or equivalent experience to this:B.Sc. (Hons) in Civil Engineering or equivalent, in a related field Proven experience as a Contracts Manager or Senior PM in the civil engineering sector Strong knowledge of NEC or similar civil engineering contract forms Valid driving licenceIdeally, you will also have experience in marine and /or flood protection work and being a member of a professional body (e.g. ICE, CIOB) is advantageous. Due to the location of the project, travel will be expected within the role. What you'll get in return Exciting Projects - Work on varied sector projects and leave a lasting legacy Career Growth - Clear progression pathways and continuous professional development Collaborative Culture - Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package - Enjoy a competitive salary and great benefits. This is a fantastic opportunity to work on numerous award-winning projects for a market leading contractor that offers unrivalled opportunities for fast-track career development and progression.This will be inclusive of a basic salary, high living allowances both monthly and daily, and excellent training and development opportunities within. The company also offers a range of benefits that include an attractive discretionary bonus, generous holiday entitlement and a pension scheme, along with a generous travel allowance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris McNamara now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company I'm working with a leading building services contractor who specialise in large scale prefabricated and energy focused M&E solutions delivered across the UK & Ireland. Due to ongoing growth, they are seeking an experienced Mechanical Contracts Manager to join their expanding team in Mallusk. This is a brilliant opportunity to take ownership of major M&E projects while working closely with in house design, commercial and project management teams who use the latest Revit, AutoCAD and MEP 3D software. The role offers stability, progression and the benefit of working on local projects, meaning no extensive travel. Your new role You will manage project delivery teams to ensure mechanical works and associated M&E installations are completed safely, efficiently, and in line with programme targets. You'll act as a key point of contact for clients, lead progress meetings, oversee procurement, and ensure all project documentation, cost tracking and quality standards are maintained throughout. Lead and develop mechanical project teams to ensure successful project delivery Attend client meetings both online and on site and maintain strong working relationships Set clear objectives for managers and site teams to meet key programme milestones Ensure drawings, specifications and orders are agreed before works commence Oversee project documentation including programmes, trackers and lessons learned reports Manage procurement of plant and equipment in line with spec and client expectations Forecast project spend and monitor costs with the commercial team throughout delivery Assess labour and subcontractor requirements to meet installation demands Vet and appoint subcontractors (fixed price PO or JCT) with support from commercial Support monthly valuations, claims, variations and commercial reporting Chair weekly internal project progress meetings and monthly management reviews Ensure O&M manuals, as built and all certifications are completed ahead of handover Drive high safety and quality standards across all site teams Assist the Operations Manager in forecasting future resource needs What you'll need to succeed Previous experience in a Mechanical Contracts Manager or Mechanical Project Management role Recognised Mechanical/Plumbing qualification Able to manage multiple large scale projects (£3m-£10m) Hands on experience in mechanical/plumbing or building services Strong communicator with excellent attention to detail Comfortable working in a fast paced environment with competing deadlines Good working knowledge of Microsoft Office Professional, reliable and able to take ownership of your workload What you'll get in return If you're looking for a senior mechanical role where you can lead impactful local projects without extensive travel, this is an exceptional opportunity. You'll join a forward thinking team, influence major M&E schemes across NI & ROI, and benefit from genuine progression, modern facilities and a supportive culture that values your expertise. Benefits Full in house training and clear career development Competitive pension Life assurance Health cash plan Free annual health check 30 days annual leave (increasing with service) Regular social and wellbeing events Free onsite parking Free tea, coffee, hot chocolate and fruit daily Modern facilities and a supportive working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Feb 19, 2026
Full time
Your new company I'm working with a leading building services contractor who specialise in large scale prefabricated and energy focused M&E solutions delivered across the UK & Ireland. Due to ongoing growth, they are seeking an experienced Mechanical Contracts Manager to join their expanding team in Mallusk. This is a brilliant opportunity to take ownership of major M&E projects while working closely with in house design, commercial and project management teams who use the latest Revit, AutoCAD and MEP 3D software. The role offers stability, progression and the benefit of working on local projects, meaning no extensive travel. Your new role You will manage project delivery teams to ensure mechanical works and associated M&E installations are completed safely, efficiently, and in line with programme targets. You'll act as a key point of contact for clients, lead progress meetings, oversee procurement, and ensure all project documentation, cost tracking and quality standards are maintained throughout. Lead and develop mechanical project teams to ensure successful project delivery Attend client meetings both online and on site and maintain strong working relationships Set clear objectives for managers and site teams to meet key programme milestones Ensure drawings, specifications and orders are agreed before works commence Oversee project documentation including programmes, trackers and lessons learned reports Manage procurement of plant and equipment in line with spec and client expectations Forecast project spend and monitor costs with the commercial team throughout delivery Assess labour and subcontractor requirements to meet installation demands Vet and appoint subcontractors (fixed price PO or JCT) with support from commercial Support monthly valuations, claims, variations and commercial reporting Chair weekly internal project progress meetings and monthly management reviews Ensure O&M manuals, as built and all certifications are completed ahead of handover Drive high safety and quality standards across all site teams Assist the Operations Manager in forecasting future resource needs What you'll need to succeed Previous experience in a Mechanical Contracts Manager or Mechanical Project Management role Recognised Mechanical/Plumbing qualification Able to manage multiple large scale projects (£3m-£10m) Hands on experience in mechanical/plumbing or building services Strong communicator with excellent attention to detail Comfortable working in a fast paced environment with competing deadlines Good working knowledge of Microsoft Office Professional, reliable and able to take ownership of your workload What you'll get in return If you're looking for a senior mechanical role where you can lead impactful local projects without extensive travel, this is an exceptional opportunity. You'll join a forward thinking team, influence major M&E schemes across NI & ROI, and benefit from genuine progression, modern facilities and a supportive culture that values your expertise. Benefits Full in house training and clear career development Competitive pension Life assurance Health cash plan Free annual health check 30 days annual leave (increasing with service) Regular social and wellbeing events Free onsite parking Free tea, coffee, hot chocolate and fruit daily Modern facilities and a supportive working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role: Outreach Family Support Worker Contract: 35 hours per week, Monday to Friday. Liverpool Early Help utilises a strength based approach to provide empowering, interventions to children and families to help address emerging worries and affect positive change to improve the longer term outcomes of children and young people. As the lead professional you will coordinate support with our multi-agency partners to ensure that a whole family approach is taken to address the identified needs of the family. We are looking to recruit two Outreach family support workers to undertake early help assessments with children and families, create support plans and chair team around the family meetings to review the progress and identify any additional areas of support. The role involves direct work with children and young people to explore their views and worries to ensure that the plans/interventions are helping to improve their outcomes. Please note these are agency positions and the contracts are 3 months at a time, renewal has to be sought quarterly over the year. Why work with We do Social Work? New Faster Pay service getting you paid more quickly Twice weekly payroll Free DBS and compliance service Your own dedicated friendly consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK Refer a friend Refer a Friend bonus get £250 for each social worker you refer who we successfully place Find your own job bonus get £250 for bringing your own position to us We Do Social Work is an equal opportunities employer and is acting as an Employment Business in relation to this vacancy. Terms and conditions apply to our bonus schemes Please contact / (phone number removed) for further assistance.
Feb 19, 2026
Contractor
Role: Outreach Family Support Worker Contract: 35 hours per week, Monday to Friday. Liverpool Early Help utilises a strength based approach to provide empowering, interventions to children and families to help address emerging worries and affect positive change to improve the longer term outcomes of children and young people. As the lead professional you will coordinate support with our multi-agency partners to ensure that a whole family approach is taken to address the identified needs of the family. We are looking to recruit two Outreach family support workers to undertake early help assessments with children and families, create support plans and chair team around the family meetings to review the progress and identify any additional areas of support. The role involves direct work with children and young people to explore their views and worries to ensure that the plans/interventions are helping to improve their outcomes. Please note these are agency positions and the contracts are 3 months at a time, renewal has to be sought quarterly over the year. Why work with We do Social Work? New Faster Pay service getting you paid more quickly Twice weekly payroll Free DBS and compliance service Your own dedicated friendly consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK Refer a friend Refer a Friend bonus get £250 for each social worker you refer who we successfully place Find your own job bonus get £250 for bringing your own position to us We Do Social Work is an equal opportunities employer and is acting as an Employment Business in relation to this vacancy. Terms and conditions apply to our bonus schemes Please contact / (phone number removed) for further assistance.
Help Others, Achieve Your Financial Goals £100k+! Are you a passionate person driven to make a real difference in people's lives? Join a company that's revolutionising the way people sleep, relax, and live! We specialise in exceptional adjustable beds and rise & recliner chairs, meticulously designed to enhance comfort, improve sleep, and promote freedom click apply for full job details
Feb 19, 2026
Full time
Help Others, Achieve Your Financial Goals £100k+! Are you a passionate person driven to make a real difference in people's lives? Join a company that's revolutionising the way people sleep, relax, and live! We specialise in exceptional adjustable beds and rise & recliner chairs, meticulously designed to enhance comfort, improve sleep, and promote freedom click apply for full job details
Your new company I'm partnering with a leading building services contractor who specialise in large-scale prefabricated and energy-focused M&E solutions across the UK & Europe. Due to continued growth, they are now seeking an experienced Electrical Contracts Manager to join their team in Mallusk. This is a fantastic opportunity to step into a senior role, working closely with in-house design, commercial and delivery teams to ensure the successful execution of multi million pound M&E schemes. Your new role You'll take ownership of the electrical elements of major commercial M&E projects, ensuring they are delivered safely, on programme and within budget. This includes managing electrical project teams, overseeing subcontractors, reviewing technical documentation and acting as the senior point of contact for clients. Projects typically include LV distribution, containment, lighting, power, controls, BMS interfaces and integration with energy centre systems. There will also be involvement in high-voltage works including transformer installs, busbar systems and coordination with DNOs. Primarily office-based with 1-2 site visits per week for progress meetings, inspections, subcontractor coordination and commissioning support. Key Responsibilities Lead and develop electrical project delivery teams Attend client meetings and represent the business on all electrical matters Ensure projects are appropriately resourced and aligned with programme milestones Oversee all electrical scopes, drawings, specifications and procurement Manage project documentation including programmes, trackers and lessons-learned reports Forecast and monitor electrical project costs and support commercial with valuations Appoint and manage specialist electrical subcontractors (PO/JCT/NEC) Provide accurate information on variations and change control Chair weekly internal progress meetings and monthly reviews Oversee O&M manuals, as-built, testing and commissioning documentation Maintain high standards of electrical quality, safety and compliance What you'll need to succeed Proven experience as an Electrical Contracts Manager or Senior Electrical PM Recognised electrical qualification Strong background in commercial electrical installations within the MEP sector Experience delivering multiple projects valued £3m-£10m Excellent leadership and communication skills Strong commercial understanding and cost-control capability Confident working in a fast-paced environment with multiple deadlines Proficient in Microsoft Office Desirable 18th Edition Wiring Regulations HV qualifications and experience with high voltage installations What you'll get in return If you're looking for a senior electrical role that offers real influence without the constant travel, this is a standout opportunity. You'll lead high quality local projects, enjoy genuine work life balance, and be part of a team that values expertise, progression, and stability. A great chance to make an impact close to home while growing your career with a forward thinking business. Full in-house training and clear career progression Competitive pension Life assurance Health cash plan Free annual health check 30 days annual leave (increasing with service) Regular social and wellbeing events Free onsite parking Free daily tea, coffee, hot chocolate and fruit Supportive working environment in modern facilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Feb 19, 2026
Full time
Your new company I'm partnering with a leading building services contractor who specialise in large-scale prefabricated and energy-focused M&E solutions across the UK & Europe. Due to continued growth, they are now seeking an experienced Electrical Contracts Manager to join their team in Mallusk. This is a fantastic opportunity to step into a senior role, working closely with in-house design, commercial and delivery teams to ensure the successful execution of multi million pound M&E schemes. Your new role You'll take ownership of the electrical elements of major commercial M&E projects, ensuring they are delivered safely, on programme and within budget. This includes managing electrical project teams, overseeing subcontractors, reviewing technical documentation and acting as the senior point of contact for clients. Projects typically include LV distribution, containment, lighting, power, controls, BMS interfaces and integration with energy centre systems. There will also be involvement in high-voltage works including transformer installs, busbar systems and coordination with DNOs. Primarily office-based with 1-2 site visits per week for progress meetings, inspections, subcontractor coordination and commissioning support. Key Responsibilities Lead and develop electrical project delivery teams Attend client meetings and represent the business on all electrical matters Ensure projects are appropriately resourced and aligned with programme milestones Oversee all electrical scopes, drawings, specifications and procurement Manage project documentation including programmes, trackers and lessons-learned reports Forecast and monitor electrical project costs and support commercial with valuations Appoint and manage specialist electrical subcontractors (PO/JCT/NEC) Provide accurate information on variations and change control Chair weekly internal progress meetings and monthly reviews Oversee O&M manuals, as-built, testing and commissioning documentation Maintain high standards of electrical quality, safety and compliance What you'll need to succeed Proven experience as an Electrical Contracts Manager or Senior Electrical PM Recognised electrical qualification Strong background in commercial electrical installations within the MEP sector Experience delivering multiple projects valued £3m-£10m Excellent leadership and communication skills Strong commercial understanding and cost-control capability Confident working in a fast-paced environment with multiple deadlines Proficient in Microsoft Office Desirable 18th Edition Wiring Regulations HV qualifications and experience with high voltage installations What you'll get in return If you're looking for a senior electrical role that offers real influence without the constant travel, this is a standout opportunity. You'll lead high quality local projects, enjoy genuine work life balance, and be part of a team that values expertise, progression, and stability. A great chance to make an impact close to home while growing your career with a forward thinking business. Full in-house training and clear career progression Competitive pension Life assurance Health cash plan Free annual health check 30 days annual leave (increasing with service) Regular social and wellbeing events Free onsite parking Free daily tea, coffee, hot chocolate and fruit Supportive working environment in modern facilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for a Supply Chain Business Executive to join our Operations team in either our Haywards Heath, West Sussex or Salford Quays, Manchester offices on a 12 month fixed term contract. In this role you'll work collaboratively with our supply network and operating teams to develop and maintain a market-leading customer claims fulfilment processes and procedures. We're all about people and we're passionate about continuous improvement, so you'll share your thoughts with the team to continually progress our methods and team knowledge. Core skills we're looking for to succeed in the role: Risk management - you're able to spot risks early and take proactive steps to prevent issues. Relationship management - you're able to build strong partnerships and influence confidently. Contract management - you're able to manage contract requirements and handle changes effectively. Performance management - you're able to use data and KPIs to track performance and drive improvements. What's involved: You'll be responsible for utilising numerous data sources to develop deep insights into operational performance, across the balanced scorecard You'll present and visualise analysis so that it can be clearly understood and adds value to the business You'll ensure service standards are consistently delivered and maintained from 3rd party suppliers in line with contract and Group policies and Governance You'll define and agree the effective utilisation of resource in line with service specifications, working with and agreeing resource plans with suppliers and working in conjunction with business objectives and service level agreements. You'll inform and manage contract change request process to ensure that they are appropriately considered and actioned in accordance with the required governance and business needs. You'll collaborate with the business to determine appropriate key performance and risk indicators that can be used to effectively manage supplier relationships. You'll provide SME input to procurement activity where required to enable new or improved services whether via an RFP, contract re negotiation or global service changes. You'll be the first line escalation point to resolve discrepancies with suppliers You'll develop, embed, monitor and report on key SLAs and KPIs and address any areas of non performance. You'll chair routine (monthly/quarterly) 3rd party supplier business reviews for both Third Party and Customer suppliers to include focus on performance, commercials, incidents, innovation, risk and action tracking with clear action planning where performance is not being met. You'll act on internal / 3rd party supplier feedback with regards improvements needed to people, process, IT or data. You'll champion the customer and 3rd party supplier throughout the business, balancing customer needs with business requirements and presenting a compelling case for internal change and improvement. You'll analyse performance and risk management MI across suppliers. You'll develop and maintain positive working relationships at all levels and in all areas of the business and with external outsourced partners. Experience & Knowledge: Proven experience of using data and insights to drive operational performance Proven experience of working with data to drive performance and deliver benefits Excellent knowledge of motor sales and claims processes, and awareness of the key levers for cost, quality, time and effort A positive and pro active approach and a willingness to help whilst ensuring key deadlines are achieved Experience of using data and insights to lead performance discussions and formulating recommendations for improvement Understanding of Service Level Agreements and Key Performance Indicators (KPIs) Able to develop relationships and work with others to drive desired outcomes The ability to work under pressure, dealing with multiple tasks or requests simultaneously Excellent communication skills, and a proven ability to manage difficult conversations Team player, working to create and achieve shared objectives. Ability to disseminate technical information and present comprehensively Skills & Qualifications: Advanced level use of MS Office applications Strong analytical and numerical skills Ability to present and visualise data to a high quality and adapt for wide range of audience Problem solving skills and ability to think creatively to overcome data challenges An understanding of Lean /Continuous Improvement tools, thinking and methodologies Strong Negotiation skills Ability to communicate risks and issues at all levels of the organisation Excellent stakeholder management skills Commercially focused and results driven Understanding of Motor insurance industry Behaviours: Customer Focused Self Motivation and enthusiastic Embrace, embed and incorporate the company values Champions the recognition of great performance An organised and proactive approach Takes initiative to make decisions A flexible approach and positive attitude Approachable and keen to help others. Speaks with facts and data, not opinion Can present complex information in a clear and concise manner Strives to deliver support to peers, technical audits, individual performance targets all whilst driving business improvements to contribute to the success of the business Are you the person we're looking for? If so, we look forward to hearing from you. Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here. Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.
Feb 19, 2026
Full time
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for a Supply Chain Business Executive to join our Operations team in either our Haywards Heath, West Sussex or Salford Quays, Manchester offices on a 12 month fixed term contract. In this role you'll work collaboratively with our supply network and operating teams to develop and maintain a market-leading customer claims fulfilment processes and procedures. We're all about people and we're passionate about continuous improvement, so you'll share your thoughts with the team to continually progress our methods and team knowledge. Core skills we're looking for to succeed in the role: Risk management - you're able to spot risks early and take proactive steps to prevent issues. Relationship management - you're able to build strong partnerships and influence confidently. Contract management - you're able to manage contract requirements and handle changes effectively. Performance management - you're able to use data and KPIs to track performance and drive improvements. What's involved: You'll be responsible for utilising numerous data sources to develop deep insights into operational performance, across the balanced scorecard You'll present and visualise analysis so that it can be clearly understood and adds value to the business You'll ensure service standards are consistently delivered and maintained from 3rd party suppliers in line with contract and Group policies and Governance You'll define and agree the effective utilisation of resource in line with service specifications, working with and agreeing resource plans with suppliers and working in conjunction with business objectives and service level agreements. You'll inform and manage contract change request process to ensure that they are appropriately considered and actioned in accordance with the required governance and business needs. You'll collaborate with the business to determine appropriate key performance and risk indicators that can be used to effectively manage supplier relationships. You'll provide SME input to procurement activity where required to enable new or improved services whether via an RFP, contract re negotiation or global service changes. You'll be the first line escalation point to resolve discrepancies with suppliers You'll develop, embed, monitor and report on key SLAs and KPIs and address any areas of non performance. You'll chair routine (monthly/quarterly) 3rd party supplier business reviews for both Third Party and Customer suppliers to include focus on performance, commercials, incidents, innovation, risk and action tracking with clear action planning where performance is not being met. You'll act on internal / 3rd party supplier feedback with regards improvements needed to people, process, IT or data. You'll champion the customer and 3rd party supplier throughout the business, balancing customer needs with business requirements and presenting a compelling case for internal change and improvement. You'll analyse performance and risk management MI across suppliers. You'll develop and maintain positive working relationships at all levels and in all areas of the business and with external outsourced partners. Experience & Knowledge: Proven experience of using data and insights to drive operational performance Proven experience of working with data to drive performance and deliver benefits Excellent knowledge of motor sales and claims processes, and awareness of the key levers for cost, quality, time and effort A positive and pro active approach and a willingness to help whilst ensuring key deadlines are achieved Experience of using data and insights to lead performance discussions and formulating recommendations for improvement Understanding of Service Level Agreements and Key Performance Indicators (KPIs) Able to develop relationships and work with others to drive desired outcomes The ability to work under pressure, dealing with multiple tasks or requests simultaneously Excellent communication skills, and a proven ability to manage difficult conversations Team player, working to create and achieve shared objectives. Ability to disseminate technical information and present comprehensively Skills & Qualifications: Advanced level use of MS Office applications Strong analytical and numerical skills Ability to present and visualise data to a high quality and adapt for wide range of audience Problem solving skills and ability to think creatively to overcome data challenges An understanding of Lean /Continuous Improvement tools, thinking and methodologies Strong Negotiation skills Ability to communicate risks and issues at all levels of the organisation Excellent stakeholder management skills Commercially focused and results driven Understanding of Motor insurance industry Behaviours: Customer Focused Self Motivation and enthusiastic Embrace, embed and incorporate the company values Champions the recognition of great performance An organised and proactive approach Takes initiative to make decisions A flexible approach and positive attitude Approachable and keen to help others. Speaks with facts and data, not opinion Can present complex information in a clear and concise manner Strives to deliver support to peers, technical audits, individual performance targets all whilst driving business improvements to contribute to the success of the business Are you the person we're looking for? If so, we look forward to hearing from you. Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here. Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.
Are you passionate about supporting learners? Dovetail and Slate are an employment business working in partnership with over 200 colleges across the UK, is offering exciting EHCP Compliance Lead opportunities for individuals with experience conducting and chairing EHCP reviews (FE experience desirable) Responsibilities: Chair and lead reviews for learners with Educational Healthcare Plans Make sure that the annual reviews are completed in a timely manner and ensuring that paperwork is returned to the Local Authority To make sure that the Learning Support team have all the necessary information to ensure positive outcomes for disadvantaged and vulnerable learners Requirements: Experience conducting EHCP reviews Knowledge of additional learning needs Up to date Safeguarding training, or a willingness to obtain Enhanced DBS on the Update Service Benefits/Packages: Competitive hourly rates (depending on experience & qualifications) - weekly pay! Flexible working hours Support and guidance Opportunity to inspire and shape the next generation. Temp to Perm Roles Available Usual college benefits and job satisfaction Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd phone number removed acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Business.
Feb 19, 2026
Seasonal
Are you passionate about supporting learners? Dovetail and Slate are an employment business working in partnership with over 200 colleges across the UK, is offering exciting EHCP Compliance Lead opportunities for individuals with experience conducting and chairing EHCP reviews (FE experience desirable) Responsibilities: Chair and lead reviews for learners with Educational Healthcare Plans Make sure that the annual reviews are completed in a timely manner and ensuring that paperwork is returned to the Local Authority To make sure that the Learning Support team have all the necessary information to ensure positive outcomes for disadvantaged and vulnerable learners Requirements: Experience conducting EHCP reviews Knowledge of additional learning needs Up to date Safeguarding training, or a willingness to obtain Enhanced DBS on the Update Service Benefits/Packages: Competitive hourly rates (depending on experience & qualifications) - weekly pay! Flexible working hours Support and guidance Opportunity to inspire and shape the next generation. Temp to Perm Roles Available Usual college benefits and job satisfaction Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd phone number removed acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Business.
Gordon Yates Recruitment Consultancy
City, Birmingham
Facilities and Services Officer needed in Central Birmingham. This role starts Monday 2nd Feb and aims to be 1/2 months long. Role pays £14 per hour. A basic DBS is needed for this role but we can run this before role starts. Please see below the shift pattern: • Monday to Thursday: 1pm 9pm • Friday: 10am 6pm • Weekends: 8:30am 6pm (corresponding Monday and Friday would be days off) The temporary worker will primarily cover late and closing shifts, 5 out of 7 days a week. THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level
Feb 19, 2026
Seasonal
Facilities and Services Officer needed in Central Birmingham. This role starts Monday 2nd Feb and aims to be 1/2 months long. Role pays £14 per hour. A basic DBS is needed for this role but we can run this before role starts. Please see below the shift pattern: • Monday to Thursday: 1pm 9pm • Friday: 10am 6pm • Weekends: 8:30am 6pm (corresponding Monday and Friday would be days off) The temporary worker will primarily cover late and closing shifts, 5 out of 7 days a week. THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level
Key Responsiblities Applications close on 25 February. As a Visitor Experience Duty Manager, you will be the operational manager for the Visitor Experience and Events Operations. You will have the responsibility to ensure that the Visitor Experience team provide exceptional standards of customer experience, that all Japan House London guests are welcomed warmly, encouraged to learn about and engage with the exhibitions, programmes and products and have a safe and enjoyable visit. They will offer visitors a variety of personal attention and services, information and products to enhance their visit in an animated, courteous and informed manner. You will be line managing the Visitor Experience team and responsible for managing staff levels in line with the requirements of the business as well as assigning their duty roster. You will motivate the Visitor Experience team to maintain a positive and safe work atmosphere and lead to achieve the goals. Visitor Experience Provide a positive, exceptional and accessible service to all visitors and staff Manage and motivate the VE team to ensure a focus on excellent visitor experience, customer service, smooth Front of House operations and achieving daily targets Stay up to date with and ensure VE team promotes all Japan House London facilities, exhibitions and events Lead on the delivery of excellent customer service by being knowledgeable, friendly and efficient Ensure the VE team is up to date with our programme, exhibitions, events and activities Be a visible managerial presence in the venue, present on the floor at most times. Available for staff and visitors Encourage proactive service, teamwork, excellence and consistency Maintain a Japanese aesthetic and refined environment, ensuring excellent presentation of the VE team and all public spaces Lead by example, ensuring the Values of Japan House London are embedded and upheld within the VE team Operations and Event Operations Carry out daily operational checklists to ensure efficient and safely operation of public spaces and team Ensure promotional materials are replenished and well-presented across all public spaces Plan the rota to ensure appropriate staffing levels throughout each day Plan and provide a daily schedule to ensure appropriate staffing levels throughout the day Provide the VE team with a morning briefing and handover briefing at the beginning and end of both shifts Represent the VE team at FoH morning briefings Handle visitor inquiries and complaints Cover the floor and lead by example Support the operational success of public, private and internal events and meetings Manual handling for event set ups and take downs, as well as setting up teas and coffees for internal meetings Liaise with the cleaning and maintenance teams to ensure all public and back of house areas are pristinely presented at all times Manage the creation and maintenance of effective systems for operations. Chair weekly Visitor Experience meetings and manage agenda Manage logistics, calendars, CRM and recordings for VE-related events, such as recruitment, training, VEA presentations and Family Workshops Manage the tour enquiries and bookings Manage the uniform stock Aim to be a world class expert in your field by improving day to day operational experience of the venue Problem-solve issues on the spot, where possible. Identify and report problems and issues in the venue, discuss with teams and action changes Identify opportunities for improvements, collaboration and development Cross-departmental collaboration Responsible for event operations and client/stakeholder liaison Cover for Special Events Manager, when needed Team Management Lead and motivate the VE team Provide daily supervision of the VE team to ensure operational requirements are met at the highest standard Manage rotas, daily schedules, 1:1 meetings, performance management, annual leave and sick leave requests Process timesheets for payroll Lead on recruitment for the VE team Induct and train the VE team on all aspects of the role, including providing excellent customer service, achieving targets, event operations, reporting of issues and delivering tours and workshops Monitor daily targets and VE performance and ensure targets are achieved Train the VE team on operational and policy processes ensuring these processes are followed at all times Line manage members of the VE team including 1 to 1s, reviews, disciplinaries and holiday requests Organise and manage team building activities and motivational activities 3>Health, Safety & Security Ensure that all VEAs in the team complete induction and compliance training Ensure accident and incident reporting procedures are understood and complied with by the VE team Report incidents and near-misses Support front of house security and safety and liaise with the security team according to procedures Acting as Fire Marshal and assisting in evacuation during an emergency, and ensure the safety of visitors and colleagues Ensure that the Front and Back of House areas are always fully compliant with H&S standards legislation, health & safety legislation, fire and security standards and any other legal requirements As an employee of Japan H.L. Limited, Under Section 7 of the Health and Safety at Work etc. Act 1974 be responsible for your personal safety and that of all personnel under your authority, including others who may be affected by the Company's activities. Additionally, you must also co operate with the Company to enable it to discharge its own responsibilities successfully Skills, Knowledge & Experience Essential Over 3 years' experience in customer service, including of team management experience Bachelor's degree or equivalent Experience of working in a managerial or duty manager role in a customer service and/or art/events industry. Experience in and ability to lead and motivate a FOH team Excellent interpersonal skills and lead by example to ensure a welcoming visitor experience Know how to resolve incidents and resolve customer and visitor complaints to a satisfactory outcome Good level of proficiency of all MS Office suite systems Exceptional attention to detail and focus Effective collaborator, able to work with colleagues across the organisation Ability to create a climate where professional learning and personal growth are actively encouraged and valued Exceptional standard of customer service through well-established and effective communication skills Ability to multi-task and prioritize work, whilst paying attention to detail Strong organizational, planning, and problem-solving skills and excellent time management skills. Excellent written and spoken English, proficient to high business language standard is essential Desirable Other relevant training, licences and certifications are advantageous, including First Aid, Food Hygiene, Health & Safety and Fire warden training beneficial A sensitivity to and understanding of Japan and Japanese cultures, as well as multiculturalism Experience in CRM is beneficial Other language skills, including Japanese, would be advantageous Event management or understanding of event operations, is advantageous Work Environment Most duties carried out in Japan House London public spaces. Approximately 80% of duties will be carried out on the floor duties and approximately 20% will be administrative related duties Standard hours are 8 per day Rolling rota will include weekends and evenings, and Bank Holidays when the venue is open Additional after-hours project and event-related work or off site work may be required Benefits
Feb 19, 2026
Full time
Key Responsiblities Applications close on 25 February. As a Visitor Experience Duty Manager, you will be the operational manager for the Visitor Experience and Events Operations. You will have the responsibility to ensure that the Visitor Experience team provide exceptional standards of customer experience, that all Japan House London guests are welcomed warmly, encouraged to learn about and engage with the exhibitions, programmes and products and have a safe and enjoyable visit. They will offer visitors a variety of personal attention and services, information and products to enhance their visit in an animated, courteous and informed manner. You will be line managing the Visitor Experience team and responsible for managing staff levels in line with the requirements of the business as well as assigning their duty roster. You will motivate the Visitor Experience team to maintain a positive and safe work atmosphere and lead to achieve the goals. Visitor Experience Provide a positive, exceptional and accessible service to all visitors and staff Manage and motivate the VE team to ensure a focus on excellent visitor experience, customer service, smooth Front of House operations and achieving daily targets Stay up to date with and ensure VE team promotes all Japan House London facilities, exhibitions and events Lead on the delivery of excellent customer service by being knowledgeable, friendly and efficient Ensure the VE team is up to date with our programme, exhibitions, events and activities Be a visible managerial presence in the venue, present on the floor at most times. Available for staff and visitors Encourage proactive service, teamwork, excellence and consistency Maintain a Japanese aesthetic and refined environment, ensuring excellent presentation of the VE team and all public spaces Lead by example, ensuring the Values of Japan House London are embedded and upheld within the VE team Operations and Event Operations Carry out daily operational checklists to ensure efficient and safely operation of public spaces and team Ensure promotional materials are replenished and well-presented across all public spaces Plan the rota to ensure appropriate staffing levels throughout each day Plan and provide a daily schedule to ensure appropriate staffing levels throughout the day Provide the VE team with a morning briefing and handover briefing at the beginning and end of both shifts Represent the VE team at FoH morning briefings Handle visitor inquiries and complaints Cover the floor and lead by example Support the operational success of public, private and internal events and meetings Manual handling for event set ups and take downs, as well as setting up teas and coffees for internal meetings Liaise with the cleaning and maintenance teams to ensure all public and back of house areas are pristinely presented at all times Manage the creation and maintenance of effective systems for operations. Chair weekly Visitor Experience meetings and manage agenda Manage logistics, calendars, CRM and recordings for VE-related events, such as recruitment, training, VEA presentations and Family Workshops Manage the tour enquiries and bookings Manage the uniform stock Aim to be a world class expert in your field by improving day to day operational experience of the venue Problem-solve issues on the spot, where possible. Identify and report problems and issues in the venue, discuss with teams and action changes Identify opportunities for improvements, collaboration and development Cross-departmental collaboration Responsible for event operations and client/stakeholder liaison Cover for Special Events Manager, when needed Team Management Lead and motivate the VE team Provide daily supervision of the VE team to ensure operational requirements are met at the highest standard Manage rotas, daily schedules, 1:1 meetings, performance management, annual leave and sick leave requests Process timesheets for payroll Lead on recruitment for the VE team Induct and train the VE team on all aspects of the role, including providing excellent customer service, achieving targets, event operations, reporting of issues and delivering tours and workshops Monitor daily targets and VE performance and ensure targets are achieved Train the VE team on operational and policy processes ensuring these processes are followed at all times Line manage members of the VE team including 1 to 1s, reviews, disciplinaries and holiday requests Organise and manage team building activities and motivational activities 3>Health, Safety & Security Ensure that all VEAs in the team complete induction and compliance training Ensure accident and incident reporting procedures are understood and complied with by the VE team Report incidents and near-misses Support front of house security and safety and liaise with the security team according to procedures Acting as Fire Marshal and assisting in evacuation during an emergency, and ensure the safety of visitors and colleagues Ensure that the Front and Back of House areas are always fully compliant with H&S standards legislation, health & safety legislation, fire and security standards and any other legal requirements As an employee of Japan H.L. Limited, Under Section 7 of the Health and Safety at Work etc. Act 1974 be responsible for your personal safety and that of all personnel under your authority, including others who may be affected by the Company's activities. Additionally, you must also co operate with the Company to enable it to discharge its own responsibilities successfully Skills, Knowledge & Experience Essential Over 3 years' experience in customer service, including of team management experience Bachelor's degree or equivalent Experience of working in a managerial or duty manager role in a customer service and/or art/events industry. Experience in and ability to lead and motivate a FOH team Excellent interpersonal skills and lead by example to ensure a welcoming visitor experience Know how to resolve incidents and resolve customer and visitor complaints to a satisfactory outcome Good level of proficiency of all MS Office suite systems Exceptional attention to detail and focus Effective collaborator, able to work with colleagues across the organisation Ability to create a climate where professional learning and personal growth are actively encouraged and valued Exceptional standard of customer service through well-established and effective communication skills Ability to multi-task and prioritize work, whilst paying attention to detail Strong organizational, planning, and problem-solving skills and excellent time management skills. Excellent written and spoken English, proficient to high business language standard is essential Desirable Other relevant training, licences and certifications are advantageous, including First Aid, Food Hygiene, Health & Safety and Fire warden training beneficial A sensitivity to and understanding of Japan and Japanese cultures, as well as multiculturalism Experience in CRM is beneficial Other language skills, including Japanese, would be advantageous Event management or understanding of event operations, is advantageous Work Environment Most duties carried out in Japan House London public spaces. Approximately 80% of duties will be carried out on the floor duties and approximately 20% will be administrative related duties Standard hours are 8 per day Rolling rota will include weekends and evenings, and Bank Holidays when the venue is open Additional after-hours project and event-related work or off site work may be required Benefits
Lead an organisation that transforms lives through literacy Executive Director - Adult Literacy Trust Time Commitment: 3-4 days per week Location: Primarily home based, with regular meetings across London Salary: £75,000 FTE (pro rata), plus pension and holiday entitlement About Adult Literacy Trust The Adult Literacy Trust (ALT) believes that reading is a right, not a privilege. Today, more than 8 million adults in the UK struggle with functional literacy, limiting their access to education, employment, independence and opportunity. ALT exists to change that. Founded in 2021, ALT provides personalised, one to one reading support for disadvantaged adults across some of London's most deprived communities. Volunteer Reading Coaches help learners build confidence, unlock opportunities, and rewrite the narrative of their lives. Retention among learners and volunteers is exceptionally high, and demand for the programme continues to grow. Why This Role Matters As Executive Director, you will shape a charity with the potential to change many lives. You will: - Drive strategic growth by leading an exciting expansion that will see ALT scale its programme across London and beyond. - Champion the cause nationally, raising ALT's profile and influencing the policy landscape around adult literacy. - Strengthen organisational foundations to ensure robust governance, financial sustainability, and operational excellence. - Build powerful partnerships with funders, adult learning providers, policymakers, and community organisations. - Lead and empower a small, talented team - cultivating a culture of collaboration, commitment and learner centred impact. - Amplify learner and volunteer voices by ensuring that those directly affected help shape our work. What Makes This Opportunity Inspiring - Improving literacy delivers life changing outcomes: employment, wellbeing, independence, confidence and community connection. Every adult who learns to read improves their own life chances and that of their family. - ALT has a proven model, a solid funding base, excellent evaluation, a committed volunteer base, and a highly engaged Board (including trustees with lived experience). - ALT is poised to expand rapidly and influence systemic change within the adult learning ecosystem. - This role combines strategic leadership with hands on delivery. Perfect for someone who thrives in mission driven, entrepreneurial environments. Ideal Candidate Profile Skills and Experience - Strategic leader with experience spanning operations, external affairs, and organisational growth. - Proven fundraising track record, especially securing multi year grants; experience with major donors beneficial. - Skilled relationship builder able to represent an organisation with credibility and warmth. - Experience of financial management, governance, and compliance within a charity setting. - Understanding of adult learning, literacy or education is desirable, but not essential. Personal Attributes - Visionary and adaptable, with strong strategic insight. - Empathetic, collaborative and grounded in purpose. - Excellent communicator, comfortable representing ALT publicly. - Practical, hands on leader with a positive, solutions focused mindset. - Deeply committed to equity, inclusion and community empowerment. Recruitment Timeline To ensure equitable access to information and uphold ALT's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 4th March 2026 and we will send you a link. Application Deadline: 5pm Wednesday 18th March 2026 First Interviews: w/c 6th April 2026 Final Interviews: w/c 13th April 2026 How to Apply Charity People Ltd is acting as a recruitment agency advisor to ALT on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. C harity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Feb 19, 2026
Full time
Lead an organisation that transforms lives through literacy Executive Director - Adult Literacy Trust Time Commitment: 3-4 days per week Location: Primarily home based, with regular meetings across London Salary: £75,000 FTE (pro rata), plus pension and holiday entitlement About Adult Literacy Trust The Adult Literacy Trust (ALT) believes that reading is a right, not a privilege. Today, more than 8 million adults in the UK struggle with functional literacy, limiting their access to education, employment, independence and opportunity. ALT exists to change that. Founded in 2021, ALT provides personalised, one to one reading support for disadvantaged adults across some of London's most deprived communities. Volunteer Reading Coaches help learners build confidence, unlock opportunities, and rewrite the narrative of their lives. Retention among learners and volunteers is exceptionally high, and demand for the programme continues to grow. Why This Role Matters As Executive Director, you will shape a charity with the potential to change many lives. You will: - Drive strategic growth by leading an exciting expansion that will see ALT scale its programme across London and beyond. - Champion the cause nationally, raising ALT's profile and influencing the policy landscape around adult literacy. - Strengthen organisational foundations to ensure robust governance, financial sustainability, and operational excellence. - Build powerful partnerships with funders, adult learning providers, policymakers, and community organisations. - Lead and empower a small, talented team - cultivating a culture of collaboration, commitment and learner centred impact. - Amplify learner and volunteer voices by ensuring that those directly affected help shape our work. What Makes This Opportunity Inspiring - Improving literacy delivers life changing outcomes: employment, wellbeing, independence, confidence and community connection. Every adult who learns to read improves their own life chances and that of their family. - ALT has a proven model, a solid funding base, excellent evaluation, a committed volunteer base, and a highly engaged Board (including trustees with lived experience). - ALT is poised to expand rapidly and influence systemic change within the adult learning ecosystem. - This role combines strategic leadership with hands on delivery. Perfect for someone who thrives in mission driven, entrepreneurial environments. Ideal Candidate Profile Skills and Experience - Strategic leader with experience spanning operations, external affairs, and organisational growth. - Proven fundraising track record, especially securing multi year grants; experience with major donors beneficial. - Skilled relationship builder able to represent an organisation with credibility and warmth. - Experience of financial management, governance, and compliance within a charity setting. - Understanding of adult learning, literacy or education is desirable, but not essential. Personal Attributes - Visionary and adaptable, with strong strategic insight. - Empathetic, collaborative and grounded in purpose. - Excellent communicator, comfortable representing ALT publicly. - Practical, hands on leader with a positive, solutions focused mindset. - Deeply committed to equity, inclusion and community empowerment. Recruitment Timeline To ensure equitable access to information and uphold ALT's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 4th March 2026 and we will send you a link. Application Deadline: 5pm Wednesday 18th March 2026 First Interviews: w/c 6th April 2026 Final Interviews: w/c 13th April 2026 How to Apply Charity People Ltd is acting as a recruitment agency advisor to ALT on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. C harity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Senior Engagement Manager (Strategic Projects) will use specialist project management expertise to lead the successful delivery of time bound externally facing projects led by the Chancellery, including leading on the co-ordination and management of international delegations being led by the Vice-Chancellor or Provost. The postholder will have the authority to lead matrix teams as well as coordinating projects on a day-to-day basis. In the first instance the post holder will have specific responsibility for project managing the programme of events to celebrate the 180th anniversary of the foundation of Queen's University Belfast in 2025/26.The postholder will also provide high-level executive support to the Chair of Senate in the execution of their duties involving both internal and external stakeholders.About the person:The successful candidate will hold an honours degree (or equivalent) OR; In the event that you do not meet this criterion, the University will also accept substantial recent relevant experience in directly relevant professional role(s) which includes leadership/co-ordination of high-profile strategic projects.In addition, applicants must also demonstrate significant recent and directly relevant professional experience which includes project management in a complex organisation to include experience of dealing with senior stakeholders to include government ministers and officials, politicians and civic representatives, as well as experience and proven track record of successfully delivering strategic outcomes with agility, flexibility and creativity, and of leading and managing complex high-profile events. Applicants should also hold experience of leading cross departmental teams in order to deliver objectives, a proven track record of high level (VVIP) event and project delivery, as well as relevant experience of financial management and governance, including managing substantial budgets to deliver with efficiency, a track record in project management with evidence of effective resource planning and risk management, and experience of successfully leading a team in a dynamic and changing environment, with evidence of formal line-management responsibilities.To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information on our website.What we offer:Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more on our website.Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality. For further information on our commitment to Equality, Diversity and Inclusion, please visit our website. If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application.
Feb 19, 2026
Full time
The Senior Engagement Manager (Strategic Projects) will use specialist project management expertise to lead the successful delivery of time bound externally facing projects led by the Chancellery, including leading on the co-ordination and management of international delegations being led by the Vice-Chancellor or Provost. The postholder will have the authority to lead matrix teams as well as coordinating projects on a day-to-day basis. In the first instance the post holder will have specific responsibility for project managing the programme of events to celebrate the 180th anniversary of the foundation of Queen's University Belfast in 2025/26.The postholder will also provide high-level executive support to the Chair of Senate in the execution of their duties involving both internal and external stakeholders.About the person:The successful candidate will hold an honours degree (or equivalent) OR; In the event that you do not meet this criterion, the University will also accept substantial recent relevant experience in directly relevant professional role(s) which includes leadership/co-ordination of high-profile strategic projects.In addition, applicants must also demonstrate significant recent and directly relevant professional experience which includes project management in a complex organisation to include experience of dealing with senior stakeholders to include government ministers and officials, politicians and civic representatives, as well as experience and proven track record of successfully delivering strategic outcomes with agility, flexibility and creativity, and of leading and managing complex high-profile events. Applicants should also hold experience of leading cross departmental teams in order to deliver objectives, a proven track record of high level (VVIP) event and project delivery, as well as relevant experience of financial management and governance, including managing substantial budgets to deliver with efficiency, a track record in project management with evidence of effective resource planning and risk management, and experience of successfully leading a team in a dynamic and changing environment, with evidence of formal line-management responsibilities.To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information on our website.What we offer:Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more on our website.Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality. For further information on our commitment to Equality, Diversity and Inclusion, please visit our website. If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application.
Maintenance Operative Location: Manchester City Centre Pay: £13 -£15 per hour Schedule: Temporary Flexible, multi-day assignments preferred - could become a permanent role. About the Role We're looking for a reliable and hands-on Maintenance Operative to support our Facilities Management team across several residential apartment blocks in Manchester City Centre. This is a temporary, adhoc position ideal for someone who enjoys variety and independence in their work. Key Responsibilities General handyman tasks including basic joinery (e.g. securing door handles, repairing chair legs) Building fabric maintenance and minor repairs Caretaker duties such as routine building checks and fire alarm testing On-site support across multiple properties No formal qualifications are required technical tasks (electrical, mechanical, etc.) are handled by our M&E provider. Ideal Candidate Experienced in general maintenance or handyman work Able to work independently once familiar with the buildings Comfortable taking initiative and solving minor issues Open to guidance and support when needed This is a temporary full time role with a view to becoming a permanent career opportunity. Please call Helen on (phone number removed) or email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Feb 19, 2026
Seasonal
Maintenance Operative Location: Manchester City Centre Pay: £13 -£15 per hour Schedule: Temporary Flexible, multi-day assignments preferred - could become a permanent role. About the Role We're looking for a reliable and hands-on Maintenance Operative to support our Facilities Management team across several residential apartment blocks in Manchester City Centre. This is a temporary, adhoc position ideal for someone who enjoys variety and independence in their work. Key Responsibilities General handyman tasks including basic joinery (e.g. securing door handles, repairing chair legs) Building fabric maintenance and minor repairs Caretaker duties such as routine building checks and fire alarm testing On-site support across multiple properties No formal qualifications are required technical tasks (electrical, mechanical, etc.) are handled by our M&E provider. Ideal Candidate Experienced in general maintenance or handyman work Able to work independently once familiar with the buildings Comfortable taking initiative and solving minor issues Open to guidance and support when needed This is a temporary full time role with a view to becoming a permanent career opportunity. Please call Helen on (phone number removed) or email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
