Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 15, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Lead an organisation that transforms lives through literacy Executive Director Time Commitment: 3-4 days per week Location: Primarily home based, with regular meetings across London Salary: £75,000 FTE (pro rata), plus pension and holiday entitlement About the charity The charity believes that reading is a right, not a privilege. Today, more than 8 million adults in the UK struggle with functional literacy, limiting their access to education, employment, independence and opportunity. The charity exists to change that. Founded in 2021, they provide personalised, one to one reading support for disadvantaged adults across some of London's most deprived communities. Volunteer Reading Coaches help learners build confidence, unlock opportunities, and rewrite the narrative of their lives. Retention among learners and volunteers is exceptionally high, and demand for the programme continues to grow. Why This Role Matters As Executive Director, you will shape a charity with the potential to change many lives. You will: - Drive strategic growth by leading an exciting expansion that will see the charity scale its programme across London and beyond. - Champion the cause nationally, raising their profile and influencing the policy landscape around adult literacy. - Strengthen organisational foundations to ensure robust governance, financial sustainability, and operational excellence. - Build powerful partnerships with funders, adult learning providers, policymakers, and community organisations. - Lead and empower a small, talented team - cultivating a culture of collaboration, commitment and learner centred impact. - Amplify learner and volunteer voices by ensuring that those directly affected help shape our work. What Makes This Opportunity Inspiring - Improving literacy delivers life changing outcomes: employment, wellbeing, independence, confidence and community connection. Every adult who learns to read improves their own life chances and that of their family. - The charity has a proven model, a solid funding base, excellent evaluation, a committed volunteer base, and a highly engaged Board (including trustees with lived experience). - They are poised to expand rapidly and influence systemic change within the adult learning ecosystem. - This role combines strategic leadership with hands on delivery. Perfect for someone who thrives in mission driven, entrepreneurial environments. Ideal Candidate Profile Skills and Experience - Strategic leader with experience spanning operations, external affairs, and organisational growth. - Proven fundraising track record, especially securing multi year grants; experience with major donors beneficial. - Skilled relationship builder able to represent an organisation with credibility and warmth. - Experience of financial management, governance, and compliance within a charity setting. - Understanding of adult learning, literacy or education is desirable, but not essential. Personal Attributes - Visionary and adaptable, with strong strategic insight. - Empathetic, collaborative and grounded in purpose. - Excellent communicator, comfortable representing the charity publicly. - Practical, hands on leader with a positive, solutions focused mindset. - Deeply committed to equity, inclusion and community empowerment. Recruitment Timeline To ensure equitable access to information and uphold the charity's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 4th March 2026 and we will send you a link. Application Deadline: 5pm Wednesday 18th March 2026 First Interviews: w/c 6th April 2026 Final Interviews: w/c 13th April 2026 How to Apply Charity People Ltd is acting as a recruitment agency advisor to the charity on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala on or We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. C harity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 15, 2026
Full time
Lead an organisation that transforms lives through literacy Executive Director Time Commitment: 3-4 days per week Location: Primarily home based, with regular meetings across London Salary: £75,000 FTE (pro rata), plus pension and holiday entitlement About the charity The charity believes that reading is a right, not a privilege. Today, more than 8 million adults in the UK struggle with functional literacy, limiting their access to education, employment, independence and opportunity. The charity exists to change that. Founded in 2021, they provide personalised, one to one reading support for disadvantaged adults across some of London's most deprived communities. Volunteer Reading Coaches help learners build confidence, unlock opportunities, and rewrite the narrative of their lives. Retention among learners and volunteers is exceptionally high, and demand for the programme continues to grow. Why This Role Matters As Executive Director, you will shape a charity with the potential to change many lives. You will: - Drive strategic growth by leading an exciting expansion that will see the charity scale its programme across London and beyond. - Champion the cause nationally, raising their profile and influencing the policy landscape around adult literacy. - Strengthen organisational foundations to ensure robust governance, financial sustainability, and operational excellence. - Build powerful partnerships with funders, adult learning providers, policymakers, and community organisations. - Lead and empower a small, talented team - cultivating a culture of collaboration, commitment and learner centred impact. - Amplify learner and volunteer voices by ensuring that those directly affected help shape our work. What Makes This Opportunity Inspiring - Improving literacy delivers life changing outcomes: employment, wellbeing, independence, confidence and community connection. Every adult who learns to read improves their own life chances and that of their family. - The charity has a proven model, a solid funding base, excellent evaluation, a committed volunteer base, and a highly engaged Board (including trustees with lived experience). - They are poised to expand rapidly and influence systemic change within the adult learning ecosystem. - This role combines strategic leadership with hands on delivery. Perfect for someone who thrives in mission driven, entrepreneurial environments. Ideal Candidate Profile Skills and Experience - Strategic leader with experience spanning operations, external affairs, and organisational growth. - Proven fundraising track record, especially securing multi year grants; experience with major donors beneficial. - Skilled relationship builder able to represent an organisation with credibility and warmth. - Experience of financial management, governance, and compliance within a charity setting. - Understanding of adult learning, literacy or education is desirable, but not essential. Personal Attributes - Visionary and adaptable, with strong strategic insight. - Empathetic, collaborative and grounded in purpose. - Excellent communicator, comfortable representing the charity publicly. - Practical, hands on leader with a positive, solutions focused mindset. - Deeply committed to equity, inclusion and community empowerment. Recruitment Timeline To ensure equitable access to information and uphold the charity's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 4th March 2026 and we will send you a link. Application Deadline: 5pm Wednesday 18th March 2026 First Interviews: w/c 6th April 2026 Final Interviews: w/c 13th April 2026 How to Apply Charity People Ltd is acting as a recruitment agency advisor to the charity on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala on or We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. C harity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mobile Service Technician Based at: IOW Depot, Newport, PO30 5GY. Hours Worked: 24hrs per week (Monday, Tuesday & Wednesday) Salary: £12.50 per hour (subject to adjustment following any relevant statutory updates/review). Job purpose : To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Repair and service equipment to the agreed standard. P.D.I chairs for delivery to service users. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence. Successful enhanced DBS check General workshop knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. 14. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines. Standing at a bench to work. Kneeling/crouching. Working in confined workspace if the job necessitates. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation, and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equal Opportunities: Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on t
Mar 15, 2026
Full time
Mobile Service Technician Based at: IOW Depot, Newport, PO30 5GY. Hours Worked: 24hrs per week (Monday, Tuesday & Wednesday) Salary: £12.50 per hour (subject to adjustment following any relevant statutory updates/review). Job purpose : To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Repair and service equipment to the agreed standard. P.D.I chairs for delivery to service users. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence. Successful enhanced DBS check General workshop knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. 14. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines. Standing at a bench to work. Kneeling/crouching. Working in confined workspace if the job necessitates. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation, and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equal Opportunities: Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on t
Deputy Manager - Job Description At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION Desirable Skills/Qualifications: Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Working towards NVQ4 Management qualification Current driving license Knowledge & Skills Knowledge of National Minimum Standards Awareness of Equal Opportunities/ADP issues Knowledge of the Children Act and other relevant legislation Team Building Skills Supervision Skills Ability to manage teams effectively Ability to communicate both verbally and in writing Understanding the needs of BESD children including managing challenging behaviour In-depth knowledge of 'Every Child Matters' Excellent organisational skills Ability to motivate and enthuse staff Counselling Skills Training Skills Drugs Awareness Training
Mar 15, 2026
Full time
Deputy Manager - Job Description At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION Desirable Skills/Qualifications: Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Working towards NVQ4 Management qualification Current driving license Knowledge & Skills Knowledge of National Minimum Standards Awareness of Equal Opportunities/ADP issues Knowledge of the Children Act and other relevant legislation Team Building Skills Supervision Skills Ability to manage teams effectively Ability to communicate both verbally and in writing Understanding the needs of BESD children including managing challenging behaviour In-depth knowledge of 'Every Child Matters' Excellent organisational skills Ability to motivate and enthuse staff Counselling Skills Training Skills Drugs Awareness Training
We have a fantastic Design Manager opportunity in our Eastern South Construction team Location : Witham, Essex Hours : Full Time, Permanent We are unable to offer certificates of sponsor ship to any candidates in this role. What will you be responsible for? As Design Manager you will be exposed to a wide range of projects across Education, Healthcare, MOD and MOJ sectors with project values ranging from from £20m - £80m Your day to day will include: Management and delivery of design information in accordance with the agreed design programme and deliverable schedule Ensuring that our appointed design consultants carry out their duties in line with their appointment, interrogating returns to ensure compliance with standards and brief Design input at both preconstruction and construction stage of projects Assessing, mitigating and managing risks connected with design, ensuring designs meet health and safety legislation, sustainable building standards such as BREEAM and industry codes of practice The production of design programmes, design scopes, design responsibility matrices, appointments, schedules Record progress and carry out upline reporting Attending/chair necessary meetings and workshops with internal and external stakeholders Ensuring that the design is compliant to relevant legislation and technical requirements What are we looking for? This role of Design Manager is great for you if you have: Demonstrable experience in a design role within a main contractor environment or architectural practice involved in large scale construction projects Relevant construction qualification (Degree / HND or equivalent) Construction Management, Engineering, Architecture etc Experience of BIM level 2 projects Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Mar 15, 2026
Full time
We have a fantastic Design Manager opportunity in our Eastern South Construction team Location : Witham, Essex Hours : Full Time, Permanent We are unable to offer certificates of sponsor ship to any candidates in this role. What will you be responsible for? As Design Manager you will be exposed to a wide range of projects across Education, Healthcare, MOD and MOJ sectors with project values ranging from from £20m - £80m Your day to day will include: Management and delivery of design information in accordance with the agreed design programme and deliverable schedule Ensuring that our appointed design consultants carry out their duties in line with their appointment, interrogating returns to ensure compliance with standards and brief Design input at both preconstruction and construction stage of projects Assessing, mitigating and managing risks connected with design, ensuring designs meet health and safety legislation, sustainable building standards such as BREEAM and industry codes of practice The production of design programmes, design scopes, design responsibility matrices, appointments, schedules Record progress and carry out upline reporting Attending/chair necessary meetings and workshops with internal and external stakeholders Ensuring that the design is compliant to relevant legislation and technical requirements What are we looking for? This role of Design Manager is great for you if you have: Demonstrable experience in a design role within a main contractor environment or architectural practice involved in large scale construction projects Relevant construction qualification (Degree / HND or equivalent) Construction Management, Engineering, Architecture etc Experience of BIM level 2 projects Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Mobile Service Engineer Based at: IOW Depot, Newport, PO30 5GY. Hours Worked: 24hrs per week (Monday, Tuesday & Wednesday) Salary: £12.50 per hour (subject to adjustment following any relevant statutory updates/review). Job purpose : To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Repair and service equipment to the agreed standard. P.D.I chairs for delivery to service users. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence. Successful enhanced DBS check General workshop knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. 14. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines. Standing at a bench to work. Kneeling/crouching. Working in confined workspace if the job necessitates. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation, and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equal Opportunities: Ross Care will be an equal opportunities employer.
Mar 15, 2026
Full time
Mobile Service Engineer Based at: IOW Depot, Newport, PO30 5GY. Hours Worked: 24hrs per week (Monday, Tuesday & Wednesday) Salary: £12.50 per hour (subject to adjustment following any relevant statutory updates/review). Job purpose : To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Repair and service equipment to the agreed standard. P.D.I chairs for delivery to service users. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence. Successful enhanced DBS check General workshop knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. 14. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines. Standing at a bench to work. Kneeling/crouching. Working in confined workspace if the job necessitates. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation, and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equal Opportunities: Ross Care will be an equal opportunities employer.
Private Dentist - Fully Private Practice Dorking, Surrey MBR Dental are currently assisting a modern private dental practice in Dorking, Surrey to recruit a Private Dentist to join their team on a permanent basis. This is an excellent opportunity for an experienced private dentist to join a well-equipped, fully private practice with clinical freedom and support. Position Details Available immediately (notice periods considered) Permanent position 4 days per week Surgery hours: Monday - Friday, 8:00am - 6:00pm Suitable for an experienced Private General Dentist Opportunity to provide general dentistry and cosmetic treatments Practice can support a range of private skill sets Practice Details Fully private dental practice 4 modern surgeries State-of-the-art facilities Brand new dental chairs in surgeries Fully computerised (SOE) Digital X-rays Intraoral cameras and scanners TVs in surgeries Clinical freedom with choice of dental materials Requirements GDC registered Dentist Valid DBS check Experience working in private dentistry preferred About MBR Dental: MBR Dental are your dental recruiter, supporting practices and dentists across the UK. Apply Now Please send your CV to . For more vacancies in Surrey please visit our Surrey jobs page
Mar 15, 2026
Full time
Private Dentist - Fully Private Practice Dorking, Surrey MBR Dental are currently assisting a modern private dental practice in Dorking, Surrey to recruit a Private Dentist to join their team on a permanent basis. This is an excellent opportunity for an experienced private dentist to join a well-equipped, fully private practice with clinical freedom and support. Position Details Available immediately (notice periods considered) Permanent position 4 days per week Surgery hours: Monday - Friday, 8:00am - 6:00pm Suitable for an experienced Private General Dentist Opportunity to provide general dentistry and cosmetic treatments Practice can support a range of private skill sets Practice Details Fully private dental practice 4 modern surgeries State-of-the-art facilities Brand new dental chairs in surgeries Fully computerised (SOE) Digital X-rays Intraoral cameras and scanners TVs in surgeries Clinical freedom with choice of dental materials Requirements GDC registered Dentist Valid DBS check Experience working in private dentistry preferred About MBR Dental: MBR Dental are your dental recruiter, supporting practices and dentists across the UK. Apply Now Please send your CV to . For more vacancies in Surrey please visit our Surrey jobs page
A charitable organisation in Central London is seeking an Executive PA to the CEO. The role involves providing high-level support, ensuring smooth executive administration, and acting as a liaison between senior stakeholders. Candidates should possess substantial experience in executive-level administrative support, governance understanding, and the ability to manage confidential information discreetly. This FTC position offers a salary of £48,000 - £53,000 pro rata, with a possibility of extension or becoming permanent.
Mar 14, 2026
Full time
A charitable organisation in Central London is seeking an Executive PA to the CEO. The role involves providing high-level support, ensuring smooth executive administration, and acting as a liaison between senior stakeholders. Candidates should possess substantial experience in executive-level administrative support, governance understanding, and the ability to manage confidential information discreetly. This FTC position offers a salary of £48,000 - £53,000 pro rata, with a possibility of extension or becoming permanent.
Private Dentist - Fully Private Practice Selsdon Surrey MBR Dental are currently assisting a modern private dental practice in Selsdon, Surrey to recruit a Private Dentist to join their team on a permanent basis. This is an excellent opportunity for an experienced private dentist to join a well-equipped, fully private practice with clinical freedom and support. Position Details Available immediately (notice periods considered) Permanent position 4 days per week Surgery hours: Monday - Friday, 8:00am - 6:00pm Suitable for an experienced Private General Dentist Opportunity to provide general dentistry and cosmetic treatments Practice can support a range of private skill sets Practice Details Fully private dental practice 4 modern surgeries State-of-the-art facilities Brand new dental chairs in surgeries Fully computerised (SOE) Digital X-rays Intraoral cameras and scanners TVs in surgeries Clinical freedom with choice of dental materials Requirements GDC registered Dentist Valid DBS check Experience working in private dentistry preferred About MBR Dental MBR Dental are your dental recruiter, supporting practices and dentists across the UK. Apply Now Please send your CV to . For more vacancies in Surrey please visit our Surrey jobs page.
Mar 14, 2026
Full time
Private Dentist - Fully Private Practice Selsdon Surrey MBR Dental are currently assisting a modern private dental practice in Selsdon, Surrey to recruit a Private Dentist to join their team on a permanent basis. This is an excellent opportunity for an experienced private dentist to join a well-equipped, fully private practice with clinical freedom and support. Position Details Available immediately (notice periods considered) Permanent position 4 days per week Surgery hours: Monday - Friday, 8:00am - 6:00pm Suitable for an experienced Private General Dentist Opportunity to provide general dentistry and cosmetic treatments Practice can support a range of private skill sets Practice Details Fully private dental practice 4 modern surgeries State-of-the-art facilities Brand new dental chairs in surgeries Fully computerised (SOE) Digital X-rays Intraoral cameras and scanners TVs in surgeries Clinical freedom with choice of dental materials Requirements GDC registered Dentist Valid DBS check Experience working in private dentistry preferred About MBR Dental MBR Dental are your dental recruiter, supporting practices and dentists across the UK. Apply Now Please send your CV to . For more vacancies in Surrey please visit our Surrey jobs page.
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 14, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Senior Audit Manager - Fast Track to RI & Director Location: London / City Salary: £80,000 - £90,000 Are you an ambitious Senior Audit Manager who feels like you've hit a glass ceiling? Perhaps you're waiting indefinitely for that next step towards RI or Director status. This opportunity could change that. We are seeking a driven audit professional who is ready to step into a role where their expertise will be recognised, their progression accelerated, and their ambition matched. In this firm, the path to RI is clear, with applications typically supported within 6-12 months and Director-level opportunities are within reach for those who demonstrate leadership and commercial acumen. Operating from modern, recently refurbished offices in a vibrant area filled with cafes, bars, and restaurants, the firm offers an environment where you can thrive both professionally and personally. Why This Role is Different: Unlike many firms where progression is slow and opportunities limited, this business is nimble, fast-growing, and international. You will gain exposure to high-quality, complex audits while working closely with leadership who actively champion career development. You won't just be maintaining audits, you'll be shaping the future of the audit function. Key Responsibilities: Audit & Technical Leadership Take ownership of a complex and varied portfolio of audits, leading engagements from planning through to completion. Conduct final reviews of statutory financial statements and supporting working papers. Ensure audit quality is maintained to the highest standards while meeting deadlines and budget targets. Make key audit decisions and act as a technical leader within the team. Management & Strategic Impact Mentor and develop assistant managers and supervisors, preparing them for future leadership roles. Chair management meetings and drive operational improvements across the audit department. Support directors with strategic initiatives and process enhancements. Contribute to shaping audit procedures that enhance quality and efficiency. Client & Business Development Build and maintain strong client relationships, acting as a trusted advisor. Collaborate with other departments to deliver a seamless client experience. Represent the firm at business development events, promoting its full range of services. Why You'll Want to Join: This is a rare opportunity to join a firm where your ambition will be rewarded. The business is: Offering fast-track progression - RI status applications are actively supported within 6-12 months. Growing rapidly, creating genuine opportunities to step into Director roles. Offering interesting advisory work alongside core audit. Providing international exposure across its network of offices. Backed by a supportive culture where collaboration and career development come first. Filled with committed, talented professionals who share a drive for excellence. Candidate Profile ACA qualified (preferred) or ACCA/equivalent. Significant experience leading audit engagements and managing teams. Strong technical knowledge of UK GAAP (IFRS experience desirable). A natural leader with a track record of mentoring and inspiring teams. Commercially minded, with proven success managing WIP, billing, and efficiencies. Confident in business development and contributing to firm growth. Ambitious, proactive, and ready to work towards RI and Director status without unnecessary delays. Experience with CaseWare is an advantage. The ideal candidate will likely come from a mid-tier accountancy firm, bringing strong experience with owner-managed businesses (OMBs) and SME clients, combined with broad exposure to both audit and accounts preparation under FRS 102. This is not just another Senior Audit Manager role, it's a chance to accelerate your career and achieve RI and Director status far sooner than most firms would allow. If you're ready to break through the glass ceiling and take control of your progression, we'd love to hear from you. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 14, 2026
Full time
Senior Audit Manager - Fast Track to RI & Director Location: London / City Salary: £80,000 - £90,000 Are you an ambitious Senior Audit Manager who feels like you've hit a glass ceiling? Perhaps you're waiting indefinitely for that next step towards RI or Director status. This opportunity could change that. We are seeking a driven audit professional who is ready to step into a role where their expertise will be recognised, their progression accelerated, and their ambition matched. In this firm, the path to RI is clear, with applications typically supported within 6-12 months and Director-level opportunities are within reach for those who demonstrate leadership and commercial acumen. Operating from modern, recently refurbished offices in a vibrant area filled with cafes, bars, and restaurants, the firm offers an environment where you can thrive both professionally and personally. Why This Role is Different: Unlike many firms where progression is slow and opportunities limited, this business is nimble, fast-growing, and international. You will gain exposure to high-quality, complex audits while working closely with leadership who actively champion career development. You won't just be maintaining audits, you'll be shaping the future of the audit function. Key Responsibilities: Audit & Technical Leadership Take ownership of a complex and varied portfolio of audits, leading engagements from planning through to completion. Conduct final reviews of statutory financial statements and supporting working papers. Ensure audit quality is maintained to the highest standards while meeting deadlines and budget targets. Make key audit decisions and act as a technical leader within the team. Management & Strategic Impact Mentor and develop assistant managers and supervisors, preparing them for future leadership roles. Chair management meetings and drive operational improvements across the audit department. Support directors with strategic initiatives and process enhancements. Contribute to shaping audit procedures that enhance quality and efficiency. Client & Business Development Build and maintain strong client relationships, acting as a trusted advisor. Collaborate with other departments to deliver a seamless client experience. Represent the firm at business development events, promoting its full range of services. Why You'll Want to Join: This is a rare opportunity to join a firm where your ambition will be rewarded. The business is: Offering fast-track progression - RI status applications are actively supported within 6-12 months. Growing rapidly, creating genuine opportunities to step into Director roles. Offering interesting advisory work alongside core audit. Providing international exposure across its network of offices. Backed by a supportive culture where collaboration and career development come first. Filled with committed, talented professionals who share a drive for excellence. Candidate Profile ACA qualified (preferred) or ACCA/equivalent. Significant experience leading audit engagements and managing teams. Strong technical knowledge of UK GAAP (IFRS experience desirable). A natural leader with a track record of mentoring and inspiring teams. Commercially minded, with proven success managing WIP, billing, and efficiencies. Confident in business development and contributing to firm growth. Ambitious, proactive, and ready to work towards RI and Director status without unnecessary delays. Experience with CaseWare is an advantage. The ideal candidate will likely come from a mid-tier accountancy firm, bringing strong experience with owner-managed businesses (OMBs) and SME clients, combined with broad exposure to both audit and accounts preparation under FRS 102. This is not just another Senior Audit Manager role, it's a chance to accelerate your career and achieve RI and Director status far sooner than most firms would allow. If you're ready to break through the glass ceiling and take control of your progression, we'd love to hear from you. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 14, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Chief Executive Officer, Charity Retail Association Lead a national movement at the intersection of retail, sustainability and social impact. Due to the retirement of the current Chief Executive Robin Osterley, a rare and compelling opportunity has arisen to lead one of the UK's most influential membership organisations at a pivotal moment for charity retail, reuse and the circular economy. The Charity Retail Association (CRA) represents the collective voice of charity retailers across the UK. Our members raise millions for good causes, strengthen communities and deliver powerful environmental impact through reuse and sustainable retail. As public, political and commercial focus on sustainability and social value accelerates, CRA's role has never been more important - or more full of potential. We are now seeking a successor Chief Executive Officer to lead the Association into its next chapter. The Opportunity As CEO, you will be the national figurehead and strategic leader for charity retail. You will represent the sector with confidence and authority, while also bringing fresh thinking, modern leadership and a willingness to challenge how things have always been done. Reporting to the Chair of Board of Directors, with accountability to the full Board, you will: Set and deliver a clear, ambitious strategic direction for CRA Be the trusted voice of charity retail with government, regulators, media and sector partners Strengthen and evolve the value CRA offers to a diverse and growing membership Ensure financial resilience and long-term organisational sustainability Lead, develop and inspire a skilled, fully remote team Position charity retail at the forefront of sustainability, reuse and the circular economy This is a high-profile leadership role with genuine national impact - shaping policy, influencing debate and supporting members to thrive in a fast-changing retail and economic landscape. About You You will be a values-driven, credible and confident leader, with senior experience in a charity, membership body, social enterprise or purpose-led organisation. You will bring strategic insight and influence, balanced with approachability and curiosity. You will be comfortable leading through change, engaging diverse stakeholders and turning vision into action. Direct experience of charity retail or sustainability is welcome, but not essential. More important is your leadership capability, learning agility and a genuine commitment to CRA's mission and members. Why Join CRA? Lead a respected organisation with a strong reputation and clear sense of purpose Work alongside an engaged Board and a committed, high-performing team Influence national conversations on sustainability, social value and reuse Build on solid foundations while bringing innovation, modern leadership and fresh momentum If you are excited by the opportunity to lead with purpose, influence and ambition, and to help shape the future of charity retail in the UK, we would love to hear from you. For our candidate pack and details of how to apply please visit our website via the button below.
Mar 14, 2026
Full time
Chief Executive Officer, Charity Retail Association Lead a national movement at the intersection of retail, sustainability and social impact. Due to the retirement of the current Chief Executive Robin Osterley, a rare and compelling opportunity has arisen to lead one of the UK's most influential membership organisations at a pivotal moment for charity retail, reuse and the circular economy. The Charity Retail Association (CRA) represents the collective voice of charity retailers across the UK. Our members raise millions for good causes, strengthen communities and deliver powerful environmental impact through reuse and sustainable retail. As public, political and commercial focus on sustainability and social value accelerates, CRA's role has never been more important - or more full of potential. We are now seeking a successor Chief Executive Officer to lead the Association into its next chapter. The Opportunity As CEO, you will be the national figurehead and strategic leader for charity retail. You will represent the sector with confidence and authority, while also bringing fresh thinking, modern leadership and a willingness to challenge how things have always been done. Reporting to the Chair of Board of Directors, with accountability to the full Board, you will: Set and deliver a clear, ambitious strategic direction for CRA Be the trusted voice of charity retail with government, regulators, media and sector partners Strengthen and evolve the value CRA offers to a diverse and growing membership Ensure financial resilience and long-term organisational sustainability Lead, develop and inspire a skilled, fully remote team Position charity retail at the forefront of sustainability, reuse and the circular economy This is a high-profile leadership role with genuine national impact - shaping policy, influencing debate and supporting members to thrive in a fast-changing retail and economic landscape. About You You will be a values-driven, credible and confident leader, with senior experience in a charity, membership body, social enterprise or purpose-led organisation. You will bring strategic insight and influence, balanced with approachability and curiosity. You will be comfortable leading through change, engaging diverse stakeholders and turning vision into action. Direct experience of charity retail or sustainability is welcome, but not essential. More important is your leadership capability, learning agility and a genuine commitment to CRA's mission and members. Why Join CRA? Lead a respected organisation with a strong reputation and clear sense of purpose Work alongside an engaged Board and a committed, high-performing team Influence national conversations on sustainability, social value and reuse Build on solid foundations while bringing innovation, modern leadership and fresh momentum If you are excited by the opportunity to lead with purpose, influence and ambition, and to help shape the future of charity retail in the UK, we would love to hear from you. For our candidate pack and details of how to apply please visit our website via the button below.
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 14, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 14, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Mar 14, 2026
Full time
Assist patients with personal care , including washing, dressing, toileting, and feeding. Help patients with mobility and transferring , such as moving between beds, wheelchairs, or walking with assistance. Monitor and record vital signs (temperature, pulse, respiration, blood pressure). Support patients with nutrition and hydration . Assist nurses and healthcare professionals during medical procedures and examinations . Maintain clean and safe patient environments , including bed making and infection control. Observe and report changes in patient condition to nurses or senior staff. Provide emotional support and reassurance to patients and their families. Ensure patient privacy, dignity, and confidentiality at all times. Accurately document patient information and care activities.
Our client in Haslingden is looking to recruit a Fabric Cutter to work out of their manufacturing and distribution site The work will involve: Working in a small cutting/sewing department Cutting Patterns on products including seat boards, chairs, stools and sofas Working with vinyls, leather and fabrics Assisting with fabric deliveries and stock checks The working times and pay: Monday to Friday 08:00-16 click apply for full job details
Mar 14, 2026
Seasonal
Our client in Haslingden is looking to recruit a Fabric Cutter to work out of their manufacturing and distribution site The work will involve: Working in a small cutting/sewing department Cutting Patterns on products including seat boards, chairs, stools and sofas Working with vinyls, leather and fabrics Assisting with fabric deliveries and stock checks The working times and pay: Monday to Friday 08:00-16 click apply for full job details
University of Nottingham
Nottingham, Nottinghamshire
University of Nottingham Chair of Council Unremunerated with reasonable expenses covered Time commitment: 15-20 days on campus per year alongside wider engagement Shape the Future. Lead with Purpose. Govern for Impact. The University of Nottingham is a globally recognised, research intensive university with a distinctive mission, a strong civic commitment, and an exceptional international reach. With campuses in the UK, China and Malaysia, the University is home to a dynamic, diverse and ambitious community. Our world class research, transformative educational experience and deep partnerships across sectors enable Nottingham to make a lasting impact on society regionally, nationally and globally. The University is now seeking to appoint a new Chair of Council to lead its governing body at a pivotal moment. Higher education is undergoing profound change, and Nottingham is responding with determination and ambition through the Future Nottingham transformation programme, which is strengthening strategic alignment, enhancing organisational resilience and shaping the University's long term direction. The Chair will play a critical role in ensuring Council provides the strategic leadership, scrutiny and stewardship required for the University to navigate this period of transformation with clarity, confidence and purpose. This is a role for an individual of exceptional calibre. Candidates will bring significant board level experience in complex organisations, ideally as Chair, and a strong track record of guiding organisations through change. They will offer astute strategic judgement, a deep understanding of effective governance, and a clear appreciation of the distinction between executive and non executive responsibilities. An authentic commitment to the mission of higher education, and to Nottingham's values, culture and global role, is essential. The successful candidate will demonstrate personal authority, integrity and independence of mind, combined with the interpersonal and communication skills to engage a wide range of stakeholders across a large and international community. They will work with inclusivity, openness and collaboration, reflecting the University's commitment to equity, diversity and inclusion. As an ambassador for Nottingham, they will champion its strengths and potential locally, nationally and globally. The initial term of office is four years, the role is unremunerated with reasonable expenses covered, and it requires around 15-20 days on campus per year alongside wider engagement; this is a rewarding opportunity to help shape the University of Nottingham's future at a pivotal moment. For an informal conversation about the role please contact our recruitment partners, GatenbySanderson. Maliha Ahmed For further details and to apply, please click apply on website. Closing date for applications: 9am Monday 16th March 2026
Mar 14, 2026
Full time
University of Nottingham Chair of Council Unremunerated with reasonable expenses covered Time commitment: 15-20 days on campus per year alongside wider engagement Shape the Future. Lead with Purpose. Govern for Impact. The University of Nottingham is a globally recognised, research intensive university with a distinctive mission, a strong civic commitment, and an exceptional international reach. With campuses in the UK, China and Malaysia, the University is home to a dynamic, diverse and ambitious community. Our world class research, transformative educational experience and deep partnerships across sectors enable Nottingham to make a lasting impact on society regionally, nationally and globally. The University is now seeking to appoint a new Chair of Council to lead its governing body at a pivotal moment. Higher education is undergoing profound change, and Nottingham is responding with determination and ambition through the Future Nottingham transformation programme, which is strengthening strategic alignment, enhancing organisational resilience and shaping the University's long term direction. The Chair will play a critical role in ensuring Council provides the strategic leadership, scrutiny and stewardship required for the University to navigate this period of transformation with clarity, confidence and purpose. This is a role for an individual of exceptional calibre. Candidates will bring significant board level experience in complex organisations, ideally as Chair, and a strong track record of guiding organisations through change. They will offer astute strategic judgement, a deep understanding of effective governance, and a clear appreciation of the distinction between executive and non executive responsibilities. An authentic commitment to the mission of higher education, and to Nottingham's values, culture and global role, is essential. The successful candidate will demonstrate personal authority, integrity and independence of mind, combined with the interpersonal and communication skills to engage a wide range of stakeholders across a large and international community. They will work with inclusivity, openness and collaboration, reflecting the University's commitment to equity, diversity and inclusion. As an ambassador for Nottingham, they will champion its strengths and potential locally, nationally and globally. The initial term of office is four years, the role is unremunerated with reasonable expenses covered, and it requires around 15-20 days on campus per year alongside wider engagement; this is a rewarding opportunity to help shape the University of Nottingham's future at a pivotal moment. For an informal conversation about the role please contact our recruitment partners, GatenbySanderson. Maliha Ahmed For further details and to apply, please click apply on website. Closing date for applications: 9am Monday 16th March 2026
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
