At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Aug 07, 2025
Full time
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Job Title : Nuclear Safety Case Engineer Location : Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £60,000 + depending on experience What you'll be doing: Overseeing and authoring nuclear substantiation documentation to support the site safety case Reviewing calculations & analysis work Supporting periodic review of safety Taking ownership of deliverables and demonstrating a high level of autonomy Providing support of implementation of substantiation requirements Working closely with Human Factors, Site Safety Case and Engineering Authority Teams Support in the development of other Nuclear Substantiation team members Collaborate with the wider business on Nuclear substantiation related activities Your skills and experiences : Essential: Experience of Nuclear Safey or Safety Case Analysis Experience in Nuclear, other high hazard, or highly regulated industry Ability to produce high quality technical reports Determined in driving all deliverable associated activities through due process Excellent stakeholder management Desirable: Broad understanding of multiple engineering disciplines Chartered Engineer from the Engineering Council and a member of a relevant professional body Degree qualified in a STEM subject Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering - Nuclear Substantiation team : You will be joining a key team with some great development opportunities both in the technical and managerial streams. Native to the team, there are opportunities to get involved in the design substantiation and safety justification of a variety of assets and facilities spanning mechanical, civil and structural, and electrical, in addition to getting in involved in finite element analysis and simulation using the latest cutting edge tools and techniques. This also involves regular interaction and joint working with the Engineering Authority, Site Specialist Engineers, Site Safety Case, Human Factors, as well as Boat Services and Boat Build functions delivering an exceptionally varied and diverse scope. This interaction offers plenty of development opportunities both in terms of formal secondments and informal extended collaboration to suite you and your career aspirations. Whether you are an experienced Principal Engineer or an aspiring Senior Engineer, there could be an exciting and fulfilling opportunity waiting for you at the Nuclear Substantiation and Analysis team - SEA (DDC) at BAE Systems. Apply today to see how far you can go. We offer relocation support packages across all Submarine roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 13th August 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Aug 07, 2025
Full time
Job Title : Nuclear Safety Case Engineer Location : Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £60,000 + depending on experience What you'll be doing: Overseeing and authoring nuclear substantiation documentation to support the site safety case Reviewing calculations & analysis work Supporting periodic review of safety Taking ownership of deliverables and demonstrating a high level of autonomy Providing support of implementation of substantiation requirements Working closely with Human Factors, Site Safety Case and Engineering Authority Teams Support in the development of other Nuclear Substantiation team members Collaborate with the wider business on Nuclear substantiation related activities Your skills and experiences : Essential: Experience of Nuclear Safey or Safety Case Analysis Experience in Nuclear, other high hazard, or highly regulated industry Ability to produce high quality technical reports Determined in driving all deliverable associated activities through due process Excellent stakeholder management Desirable: Broad understanding of multiple engineering disciplines Chartered Engineer from the Engineering Council and a member of a relevant professional body Degree qualified in a STEM subject Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering - Nuclear Substantiation team : You will be joining a key team with some great development opportunities both in the technical and managerial streams. Native to the team, there are opportunities to get involved in the design substantiation and safety justification of a variety of assets and facilities spanning mechanical, civil and structural, and electrical, in addition to getting in involved in finite element analysis and simulation using the latest cutting edge tools and techniques. This also involves regular interaction and joint working with the Engineering Authority, Site Specialist Engineers, Site Safety Case, Human Factors, as well as Boat Services and Boat Build functions delivering an exceptionally varied and diverse scope. This interaction offers plenty of development opportunities both in terms of formal secondments and informal extended collaboration to suite you and your career aspirations. Whether you are an experienced Principal Engineer or an aspiring Senior Engineer, there could be an exciting and fulfilling opportunity waiting for you at the Nuclear Substantiation and Analysis team - SEA (DDC) at BAE Systems. Apply today to see how far you can go. We offer relocation support packages across all Submarine roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 13th August 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
BD Manager role aligned to Finance. London based with hybrid working. Salary up to £80,000. This law firm with an excellent reputation across corporate and FS, is looking for a solid BD Manager to support the finance practice. The role will work closely with partners on business plans and strategy for the practice, as well as working on large projects to underpin further growth. You will also be involved in client development activities and ensure the partners are cross-selling effectively. Under the leadership of a new BD Director, the BD team has grown by 50% and is highly regarded by the fee-earning community.The role will be incredibly broad, but general duties include: Working with lawyers and Partners on refining business plans, identifying market and client trends, and growth opportunities; Developing and driving the BD plan and activities for the practice and sub-groups; Work closely with the client strategy team to identify cross-selling opportunities; Working with the Comms team to develop messaging and thought leadership across all channels; Developing client facing events in collaboration with the events team, as well as looking at potential sponsorship opportunities; Developing credentials and case studies related to your groups for the pitch team; The role would suit someone with around 6 years of BD experience in the legal sector, with some longevity in roles on the CV. Ideally, candidates will have been working at the Manager level for the last year or so, or be a Senior Executive who can tangibly demonstrate they're ready for the next step.If you're interested in this role, please send your CV to Amanda Pearson at . For more jobs like this, go to our job page and also check out our LinkedIn Page! If this role isn't right for you but you know someone who is perfect for it, please do refer them and receive £250 voucher of your choice upon successful placement (T&Cs apply)
Aug 07, 2025
Full time
BD Manager role aligned to Finance. London based with hybrid working. Salary up to £80,000. This law firm with an excellent reputation across corporate and FS, is looking for a solid BD Manager to support the finance practice. The role will work closely with partners on business plans and strategy for the practice, as well as working on large projects to underpin further growth. You will also be involved in client development activities and ensure the partners are cross-selling effectively. Under the leadership of a new BD Director, the BD team has grown by 50% and is highly regarded by the fee-earning community.The role will be incredibly broad, but general duties include: Working with lawyers and Partners on refining business plans, identifying market and client trends, and growth opportunities; Developing and driving the BD plan and activities for the practice and sub-groups; Work closely with the client strategy team to identify cross-selling opportunities; Working with the Comms team to develop messaging and thought leadership across all channels; Developing client facing events in collaboration with the events team, as well as looking at potential sponsorship opportunities; Developing credentials and case studies related to your groups for the pitch team; The role would suit someone with around 6 years of BD experience in the legal sector, with some longevity in roles on the CV. Ideally, candidates will have been working at the Manager level for the last year or so, or be a Senior Executive who can tangibly demonstrate they're ready for the next step.If you're interested in this role, please send your CV to Amanda Pearson at . For more jobs like this, go to our job page and also check out our LinkedIn Page! If this role isn't right for you but you know someone who is perfect for it, please do refer them and receive £250 voucher of your choice upon successful placement (T&Cs apply)
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Job title: CRM Administrator (Salesforce) Location: Hybrid or remote working - Cornwall-based applicants preferred (whilst we welcome remote applications, being based on Cornwall will be an advantage) Salary: £30,000-£34,000 FTE Working pattern: Part-time, 20-25 hours per week across 4-5 days Contract type: Fixed-term, 6 months, opportunity to extend Closing date: 28th August 2025 - we reserve the right to close sooner if we receive enough applications About Cool Earth We back people to protect the rainforest and fight the climate crisis. We're a climate charity that partners with Indigenous and local communities across the Amazon, Congo, and Papua New Guinea rainforests. By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point. About the role As CRM Administrator, you will optimise our use of Salesforce CRM to drive efficiency, enhance data integrity, and support the strategic goals of our charity. Reporting initially to the Head of Fundraising & Development and working closely with the Fundraising, Communications and Operations teams, and occasionally a Salesforce consultant, you will be responsible for the day-to-day administration, configuration, and ongoing development of our CRM, providing technical and user support to maximise the platform's value. While your main responsibilities will focus on Salesforce, there may be occasions where you are required to work with other data or reporting tools such as Power BI, GA4 and Looker Studio, depending on organisational needs. This is an exciting opportunity to apply your technical expertise to a mission-driven environment, ensuring our data systems effectively support our impactful work in climate action and enable us to achieve our ambitious long-term goals. What you'll do System Administration & Support Maintain our Salesforce CRM, continuously improving how it supports fundraising efforts and helps build stronger relationships with donors. Manage user accounts, roles, permission sets, profiles, and security settings. Provide day-to-day user support, handling support requests, troubleshooting issues and solving problems, escalating to a Salesforce consultant in complex cases. Data and Integrations Manage data imports, remove duplicates and carry out regular audits to ensure data integrity. Maintain accurate and up-to-date records, proactively identifying and resolving data inconsistencies. Manage Salesforce integrations and ETL tools including Fundraise Up and SkyVia. Work with the Finance Team to ensure financial CRM data is accurate, including income reconciliation as required. Reporting & Analytics Create and maintain key Salesforce reports and dashboards for the team. Support segmentation and data briefs for the wider teams using Dotdigital or similar platform. Generate ad-hoc reports as requested to support development, communications, events, monitoring, evaluation, and data-driven decisions. Support the Finance team with quarterly Gift Aid reports. Assist with producing reports using other software such as Power BI, GA4 or Looker Studio if required. Process Improvement Configure and customise Salesforce processes, automation, validation rules, and integrations to improve efficiency. Identify inefficiencies and relevant opportunities to improve and streamline our Salesforce processes. Build briefs for external consultants and work with them on more complex processes. Assist with testing and implementing new features, enhancements, and integrations. Monitor Salesforce releases and stay up to date with the latest developments. Training & Documentation Provide direct support and training to users, including induction and follow-up sessions, and promote best practices in the use of Salesforce. Develop and deliver Salesforce training materials and user guides. Maintain technical and functional documentation for all system changes and processes. Other Support CRM-related projects and collaborate with internal teams and external partners as needed. Ensure compliance with relevant data protection regulations and organisational policies. Who you are You have 2+ years' experience as a Salesforce Administrator, ideally in a non-profit or purpose-driven organisation. You know your way around Salesforce NPSP and its features, and you're comfortable using it to support teams and streamline processes. You're actively working towards (or already hold) your Salesforce Administrator certification. You have solid experience managing user accounts, roles, permission sets, profiles, and system security settings. You're curious, enthusiastic, and engaged in the Salesforce ecosystem, maybe through Trailhead, user groups, or community forums. You know how to build clear, useful reports and dashboards that help teams make data-informed decisions. You're confident in managing processes and automations, and you understand validation rules and integrations that help the CRM run smoothly. You have a sharp eye for detail and take pride in getting things right. You enjoy solving problems and can explain technical issues clearly to non-technical colleagues. You're a strong communicator and organised project manager who can juggle multiple priorities with ease. You enjoy supporting others, improving systems, and making sure the CRM is a genuinely valuable tool for the whole organisation. You're fluent in spoken and written English, and highly competent with Google and Microsoft Office tools. You have a genuine interest in and commitment to the humanitarian and environmental principles of Cool Earth. You're aligned with our values: "smart", "driven", "open", and "locally-led". It would be great (but not essential) if you also have: A Salesforce Administrator certification. Some experience with Power BI, GA4 and Looker Studio, or other marketing and data tools. Experience working in the charity or non-profit sector, and an understanding of the unique challenges and opportunities that come with it. Fluent written and spoken Spanish. Equal Opportunities At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees. We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation. Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements. Safeguarding Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities. We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice . Benefits Why work for us? As well as using your career as a force for good, there are loads of reasons why Cool Earth is a great employer. Flexible Working - we work flexible hours with the opportunity to work from home, the office, or even overseas. Employee Assistance Programme - 24/7 helpline, counselling services, and self-guided mental health programmes for you and your family. Learning & Development - every employee has a £1,000 L&D budget, plus organisation-wide workshops and trainings. Time Off - generous and enhanced time off policies for holiday, family/parental leave, sickness and medical. Support Good Causes - you can take two extra days off per year to volunteer, and we have a workplace payroll giving scheme for tax-free donations to other charities. And more! As a global organisation we have additional benefits and perks which are country-specific.
Aug 07, 2025
Full time
Job title: CRM Administrator (Salesforce) Location: Hybrid or remote working - Cornwall-based applicants preferred (whilst we welcome remote applications, being based on Cornwall will be an advantage) Salary: £30,000-£34,000 FTE Working pattern: Part-time, 20-25 hours per week across 4-5 days Contract type: Fixed-term, 6 months, opportunity to extend Closing date: 28th August 2025 - we reserve the right to close sooner if we receive enough applications About Cool Earth We back people to protect the rainforest and fight the climate crisis. We're a climate charity that partners with Indigenous and local communities across the Amazon, Congo, and Papua New Guinea rainforests. By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point. About the role As CRM Administrator, you will optimise our use of Salesforce CRM to drive efficiency, enhance data integrity, and support the strategic goals of our charity. Reporting initially to the Head of Fundraising & Development and working closely with the Fundraising, Communications and Operations teams, and occasionally a Salesforce consultant, you will be responsible for the day-to-day administration, configuration, and ongoing development of our CRM, providing technical and user support to maximise the platform's value. While your main responsibilities will focus on Salesforce, there may be occasions where you are required to work with other data or reporting tools such as Power BI, GA4 and Looker Studio, depending on organisational needs. This is an exciting opportunity to apply your technical expertise to a mission-driven environment, ensuring our data systems effectively support our impactful work in climate action and enable us to achieve our ambitious long-term goals. What you'll do System Administration & Support Maintain our Salesforce CRM, continuously improving how it supports fundraising efforts and helps build stronger relationships with donors. Manage user accounts, roles, permission sets, profiles, and security settings. Provide day-to-day user support, handling support requests, troubleshooting issues and solving problems, escalating to a Salesforce consultant in complex cases. Data and Integrations Manage data imports, remove duplicates and carry out regular audits to ensure data integrity. Maintain accurate and up-to-date records, proactively identifying and resolving data inconsistencies. Manage Salesforce integrations and ETL tools including Fundraise Up and SkyVia. Work with the Finance Team to ensure financial CRM data is accurate, including income reconciliation as required. Reporting & Analytics Create and maintain key Salesforce reports and dashboards for the team. Support segmentation and data briefs for the wider teams using Dotdigital or similar platform. Generate ad-hoc reports as requested to support development, communications, events, monitoring, evaluation, and data-driven decisions. Support the Finance team with quarterly Gift Aid reports. Assist with producing reports using other software such as Power BI, GA4 or Looker Studio if required. Process Improvement Configure and customise Salesforce processes, automation, validation rules, and integrations to improve efficiency. Identify inefficiencies and relevant opportunities to improve and streamline our Salesforce processes. Build briefs for external consultants and work with them on more complex processes. Assist with testing and implementing new features, enhancements, and integrations. Monitor Salesforce releases and stay up to date with the latest developments. Training & Documentation Provide direct support and training to users, including induction and follow-up sessions, and promote best practices in the use of Salesforce. Develop and deliver Salesforce training materials and user guides. Maintain technical and functional documentation for all system changes and processes. Other Support CRM-related projects and collaborate with internal teams and external partners as needed. Ensure compliance with relevant data protection regulations and organisational policies. Who you are You have 2+ years' experience as a Salesforce Administrator, ideally in a non-profit or purpose-driven organisation. You know your way around Salesforce NPSP and its features, and you're comfortable using it to support teams and streamline processes. You're actively working towards (or already hold) your Salesforce Administrator certification. You have solid experience managing user accounts, roles, permission sets, profiles, and system security settings. You're curious, enthusiastic, and engaged in the Salesforce ecosystem, maybe through Trailhead, user groups, or community forums. You know how to build clear, useful reports and dashboards that help teams make data-informed decisions. You're confident in managing processes and automations, and you understand validation rules and integrations that help the CRM run smoothly. You have a sharp eye for detail and take pride in getting things right. You enjoy solving problems and can explain technical issues clearly to non-technical colleagues. You're a strong communicator and organised project manager who can juggle multiple priorities with ease. You enjoy supporting others, improving systems, and making sure the CRM is a genuinely valuable tool for the whole organisation. You're fluent in spoken and written English, and highly competent with Google and Microsoft Office tools. You have a genuine interest in and commitment to the humanitarian and environmental principles of Cool Earth. You're aligned with our values: "smart", "driven", "open", and "locally-led". It would be great (but not essential) if you also have: A Salesforce Administrator certification. Some experience with Power BI, GA4 and Looker Studio, or other marketing and data tools. Experience working in the charity or non-profit sector, and an understanding of the unique challenges and opportunities that come with it. Fluent written and spoken Spanish. Equal Opportunities At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees. We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation. Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements. Safeguarding Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities. We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice . Benefits Why work for us? As well as using your career as a force for good, there are loads of reasons why Cool Earth is a great employer. Flexible Working - we work flexible hours with the opportunity to work from home, the office, or even overseas. Employee Assistance Programme - 24/7 helpline, counselling services, and self-guided mental health programmes for you and your family. Learning & Development - every employee has a £1,000 L&D budget, plus organisation-wide workshops and trainings. Time Off - generous and enhanced time off policies for holiday, family/parental leave, sickness and medical. Support Good Causes - you can take two extra days off per year to volunteer, and we have a workplace payroll giving scheme for tax-free donations to other charities. And more! As a global organisation we have additional benefits and perks which are country-specific.
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Aug 07, 2025
Full time
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Aug 07, 2025
Full time
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Aug 07, 2025
Full time
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
This is a primary processing purpose. This is a secondary processing purpose. They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. QA Manager, Engineering - IP Routing & Switching/ Network Protocols page is loaded QA Manager, Engineering - IP Routing & Switching/ Network Protocols Apply locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted Yesterday job requisition id R028573 As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Summary Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one - your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL. Your Role Provide technical leadership and managerial guidance to team of software test engineers and developers. Recruit and mentor staff to grow the team's capability and their individual talent. Review product requirements and feature requests, providing development effort estimates and risk assessments to senior management. Influence architectural decisions, design/code reviews, test plans and technology strategy. Manage multiple concurrent projects to deliver committed features on time. Foster an environment of continuous improvement in software engineering practices and product quality in terms of performance, scalability, availability and flexibility. Work closely with other software development teams as well as product line management, quality assurance (QA), and technical support. Roles and Responsibilities Participate in review of requirements and contribute to detail specification of features for new networking products. Define test plans and test cases, to ensure known quality prior to the release of new features Work closely with engineers across teams to ensure quality for the features. Record and track product defects You must be currently based in the UK and hold a valid permanent work permit for the country QA Key Competencies Knowledge and Experience 3+ years experience working in a software QA role A minimum of Bachelor's degree in Computer Science / IT / Electronics / Cyber Security or similar . Software development Networking hardware setup, triage and management Experience with cloud networks and network virtualization Open Source project contribution Experience writing tests in Python, or similar dynamic languages Experience working with test automation systems Experience of ISO9001/TL9000 standards. Knowledge of network routers/switches or routing protocols (OSPF, IS-IS, BGP, MPLS, LDP, etc.) and services (DHCP, DNS, etc) Knowledge and demonstrated usage of Linux OS, Containers and Kubernetes desirable. Any knowledge of Atlassian toolset, Ansible, Jenkins, Git, Robot framework would be an advantage Can demonstrate an understanding of computer hardware architecture and operating system architecture. Can demonstrate an understanding of REST based web services, cloud platforms and web UIs Knowledge of AI/Machine Learning and application of this technology in the QA Lifecycle would also be advantageous. Any Experience with security and vulnerability testing would also be a plus. Ability to manage resources globally across sites, could have resources in multiple locations, locally and remotely outside of UK. Skills Ability to analyse and critique software functionality. Problem solving. Can describe visible symptoms of a problem, and propose alternative ways to approach the diagnosis of the underlying issue. Attitude Tenacious A ble to articulate problems found A ble to work in small teams and individually Inquisitive & conscientious at investigating problems Collaborative Additional info We can offer you an unparalleled opportunity to gain in-depth networking knowledge, working alongside a diverse and industry leading team of network engineers, building components to support customer network services and our own network infrastructure, including bring-ups on new emerging prototype hardware. You must be currently based in the UK and hold a valid permanent work permit for the country. Location The team are located in the heart of Edinburgh, just a few minutes' walk from Haymarket station. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Similar Jobs (3) QA Module Lead - Routing & Switching and Test Automation locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted Yesterday Senior Technical Support Engineer - Routing & Switching (Location - UK Remote) locations 2 Locations time type Full time posted on Posted 12 Days Ago QA Principal Engineer - IP Routing & Python Automation (Edinburgh, UK) locations 2 Locations time type Full time posted on Posted Yesterday Dive into our culture and the people who fuel it Learn about our people and what fuels us-we power more than the world's leading networks. Explore CienaLife . Sustainability at Ciena Our deep humanity propels us to not only innovate differently, but also to do good in the world-driving meaningful social impact in our communities, fostering environmental stewardship. Learn more .
Aug 07, 2025
Full time
This is a primary processing purpose. This is a secondary processing purpose. They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. QA Manager, Engineering - IP Routing & Switching/ Network Protocols page is loaded QA Manager, Engineering - IP Routing & Switching/ Network Protocols Apply locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted Yesterday job requisition id R028573 As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Summary Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one - your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL. Your Role Provide technical leadership and managerial guidance to team of software test engineers and developers. Recruit and mentor staff to grow the team's capability and their individual talent. Review product requirements and feature requests, providing development effort estimates and risk assessments to senior management. Influence architectural decisions, design/code reviews, test plans and technology strategy. Manage multiple concurrent projects to deliver committed features on time. Foster an environment of continuous improvement in software engineering practices and product quality in terms of performance, scalability, availability and flexibility. Work closely with other software development teams as well as product line management, quality assurance (QA), and technical support. Roles and Responsibilities Participate in review of requirements and contribute to detail specification of features for new networking products. Define test plans and test cases, to ensure known quality prior to the release of new features Work closely with engineers across teams to ensure quality for the features. Record and track product defects You must be currently based in the UK and hold a valid permanent work permit for the country QA Key Competencies Knowledge and Experience 3+ years experience working in a software QA role A minimum of Bachelor's degree in Computer Science / IT / Electronics / Cyber Security or similar . Software development Networking hardware setup, triage and management Experience with cloud networks and network virtualization Open Source project contribution Experience writing tests in Python, or similar dynamic languages Experience working with test automation systems Experience of ISO9001/TL9000 standards. Knowledge of network routers/switches or routing protocols (OSPF, IS-IS, BGP, MPLS, LDP, etc.) and services (DHCP, DNS, etc) Knowledge and demonstrated usage of Linux OS, Containers and Kubernetes desirable. Any knowledge of Atlassian toolset, Ansible, Jenkins, Git, Robot framework would be an advantage Can demonstrate an understanding of computer hardware architecture and operating system architecture. Can demonstrate an understanding of REST based web services, cloud platforms and web UIs Knowledge of AI/Machine Learning and application of this technology in the QA Lifecycle would also be advantageous. Any Experience with security and vulnerability testing would also be a plus. Ability to manage resources globally across sites, could have resources in multiple locations, locally and remotely outside of UK. Skills Ability to analyse and critique software functionality. Problem solving. Can describe visible symptoms of a problem, and propose alternative ways to approach the diagnosis of the underlying issue. Attitude Tenacious A ble to articulate problems found A ble to work in small teams and individually Inquisitive & conscientious at investigating problems Collaborative Additional info We can offer you an unparalleled opportunity to gain in-depth networking knowledge, working alongside a diverse and industry leading team of network engineers, building components to support customer network services and our own network infrastructure, including bring-ups on new emerging prototype hardware. You must be currently based in the UK and hold a valid permanent work permit for the country. Location The team are located in the heart of Edinburgh, just a few minutes' walk from Haymarket station. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Similar Jobs (3) QA Module Lead - Routing & Switching and Test Automation locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted Yesterday Senior Technical Support Engineer - Routing & Switching (Location - UK Remote) locations 2 Locations time type Full time posted on Posted 12 Days Ago QA Principal Engineer - IP Routing & Python Automation (Edinburgh, UK) locations 2 Locations time type Full time posted on Posted Yesterday Dive into our culture and the people who fuel it Learn about our people and what fuels us-we power more than the world's leading networks. Explore CienaLife . Sustainability at Ciena Our deep humanity propels us to not only innovate differently, but also to do good in the world-driving meaningful social impact in our communities, fostering environmental stewardship. Learn more .
The Sunis the biggest news brand in the UK, publishing hundreds of stories a day. Its investigative journalism and exclusives continuously set the news agenda, holding the powerful to account and giving a voice to the voiceless. In 2024 The Sun was crowned Newspaper of the Year at the London Press Club Awards as well as winning multiple awards for the Investigation of the Year, including at the Society of Editors' Media Freedom Awards and Press Gazette's British Journalism Awards. The Sun reaches 19.9M digital users each month in the UK on Sun-owned platforms leading the mid-pop market, and 40M off-platform followers across digital off-platforms (YouTube, TikTok, Snapchat, Instagram and Facebook). It connects with audiences through a portfolio of highly engaged communities. 60% of Sun audiences are ABC1 with 40% of the audience also under 44 years old. Team: The Sun comprises digital product teams that support the development and enhancement of The Sun Website, The Sun Mobile App, and Sun Membership. It's an exciting time for us as we align workstreams to be more innovative and audience-focused. The Sun websites and apps are critical to the continued success of the brand. We are an agile, cross-functional programme, working together to meet the needs of the business and our customers by improving the user experience, underlying platform, and operational tools for teams. Role: We are looking for a Business Analyst to join The Sun team and work closely with Product and Technology teams to translate product visions into requirements and solutions that can be successfully delivered. This role is integral to enhancing our platforms and product offerings for our valued consumers. As a Business Analyst, you will be at the heart of our most exciting initiatives, ensuring alignment between business goals and technical implementations. Day to day you will: + Work within an Agile product team comprising engineering (including QA), product management, project management, UX&D, and data science disciplines. + Engage in business analysis activities to develop and improve widely recognised media products that support both immediate and long-term business needs. + Partner with Product Managers to ensure backlogs are of high quality, with clear content, visibility, and an understanding of business value. + Perform in-depth analysis on prioritised initiatives, breaking them down into well-defined epics and user stories with clearly outlined business value. + Coach development teams on structuring and formatting quality requirements and stories, promoting self-sufficiency and avoiding acting as a translator or scribe. + Ensure feedback is provided to teams and business stakeholders on the value created when stories are delivered. + Actively research best practices and strategic directions within the industry, sharing insights with the team. + Contribute to and maintain high standards of business analysis practices. What we are looking for in you: + Proven experience as a Business Analyst, spanning from supporting product discoveries to delivery. + Ability to elicit requirements through various techniques (e.g., workshops, interviews, shadowing) and create comprehensive documentation, including functional specifications, user stories, and use cases. + Experience facilitating conversations to scope, outline potential solutions, and prioritise options based on business value or required outcomes. + Experience in mobile app development and familiarity with leading App Stores is highly desirable. + Encourage and establish efficient and effective ways of working across stakeholders (including third parties, where applicable) to ensure clear accountabilities and a shared understanding of opportunities and next steps. + Maintain a positive attitude and contribute towards creating a collaborative, open, and trusted working environment. + Comfortable managing your own and the team's workload in response to changing business requirements and priorities, while maintaining focus on the business strategy and cost of delay. + A believer in continuous improvement, always looking for ways to enhance processes and outcomes. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. At News UK our people are our heartbeat - they are the driving force behind our brands and we want to enable people to thrive. Some of us work flexibly, in many different ways. We encourage you to talk to us about the flexibility you would like. Many of us work in a hybrid way between one of the News UK & Ireland offices and remotely. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through ourDiversity Strategy () . At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. We take pride in looking after our amazing talent at News UK supporting theHealth and Wellbeingof our staff. Some of what we offer includes: + A generouspensionscheme with employer contributions of up to 5%; + 25 daysholidayand up to 4volunteeringdays per year; + Maternityleave up to 18 weeks full basic salary &paternityleave up to 2 weeks; + Wide range oftrainingavailable, plus full LinkedIn Learning access. + Private medical insurancecovering pre-existing conditions + Discounted gym memberships, ClassPass at Home, weekly virtual HIIT, yoga and run club classes + Access towellbeing benefitssuch as physio/massage and counselling We want to ensure that everyone we meet has the opportunity to perform to their best when interviewing. Please let us know, at any stage, whether you require anyreasonable adjustmentsduring the recruitment process, and we will do our best to accommodate. News UK is an official partner of the Journalism Diversity Fund, founder of the Journalism and Disability Forum, and proud member of the Valuable 500. At News UK, we will continue to promote an inclusive and diverse workplace, to help people with visible and non visible disabilities create careers in media and aim to make our content accessible to all.
Aug 07, 2025
Full time
The Sunis the biggest news brand in the UK, publishing hundreds of stories a day. Its investigative journalism and exclusives continuously set the news agenda, holding the powerful to account and giving a voice to the voiceless. In 2024 The Sun was crowned Newspaper of the Year at the London Press Club Awards as well as winning multiple awards for the Investigation of the Year, including at the Society of Editors' Media Freedom Awards and Press Gazette's British Journalism Awards. The Sun reaches 19.9M digital users each month in the UK on Sun-owned platforms leading the mid-pop market, and 40M off-platform followers across digital off-platforms (YouTube, TikTok, Snapchat, Instagram and Facebook). It connects with audiences through a portfolio of highly engaged communities. 60% of Sun audiences are ABC1 with 40% of the audience also under 44 years old. Team: The Sun comprises digital product teams that support the development and enhancement of The Sun Website, The Sun Mobile App, and Sun Membership. It's an exciting time for us as we align workstreams to be more innovative and audience-focused. The Sun websites and apps are critical to the continued success of the brand. We are an agile, cross-functional programme, working together to meet the needs of the business and our customers by improving the user experience, underlying platform, and operational tools for teams. Role: We are looking for a Business Analyst to join The Sun team and work closely with Product and Technology teams to translate product visions into requirements and solutions that can be successfully delivered. This role is integral to enhancing our platforms and product offerings for our valued consumers. As a Business Analyst, you will be at the heart of our most exciting initiatives, ensuring alignment between business goals and technical implementations. Day to day you will: + Work within an Agile product team comprising engineering (including QA), product management, project management, UX&D, and data science disciplines. + Engage in business analysis activities to develop and improve widely recognised media products that support both immediate and long-term business needs. + Partner with Product Managers to ensure backlogs are of high quality, with clear content, visibility, and an understanding of business value. + Perform in-depth analysis on prioritised initiatives, breaking them down into well-defined epics and user stories with clearly outlined business value. + Coach development teams on structuring and formatting quality requirements and stories, promoting self-sufficiency and avoiding acting as a translator or scribe. + Ensure feedback is provided to teams and business stakeholders on the value created when stories are delivered. + Actively research best practices and strategic directions within the industry, sharing insights with the team. + Contribute to and maintain high standards of business analysis practices. What we are looking for in you: + Proven experience as a Business Analyst, spanning from supporting product discoveries to delivery. + Ability to elicit requirements through various techniques (e.g., workshops, interviews, shadowing) and create comprehensive documentation, including functional specifications, user stories, and use cases. + Experience facilitating conversations to scope, outline potential solutions, and prioritise options based on business value or required outcomes. + Experience in mobile app development and familiarity with leading App Stores is highly desirable. + Encourage and establish efficient and effective ways of working across stakeholders (including third parties, where applicable) to ensure clear accountabilities and a shared understanding of opportunities and next steps. + Maintain a positive attitude and contribute towards creating a collaborative, open, and trusted working environment. + Comfortable managing your own and the team's workload in response to changing business requirements and priorities, while maintaining focus on the business strategy and cost of delay. + A believer in continuous improvement, always looking for ways to enhance processes and outcomes. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. At News UK our people are our heartbeat - they are the driving force behind our brands and we want to enable people to thrive. Some of us work flexibly, in many different ways. We encourage you to talk to us about the flexibility you would like. Many of us work in a hybrid way between one of the News UK & Ireland offices and remotely. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through ourDiversity Strategy () . At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. We take pride in looking after our amazing talent at News UK supporting theHealth and Wellbeingof our staff. Some of what we offer includes: + A generouspensionscheme with employer contributions of up to 5%; + 25 daysholidayand up to 4volunteeringdays per year; + Maternityleave up to 18 weeks full basic salary &paternityleave up to 2 weeks; + Wide range oftrainingavailable, plus full LinkedIn Learning access. + Private medical insurancecovering pre-existing conditions + Discounted gym memberships, ClassPass at Home, weekly virtual HIIT, yoga and run club classes + Access towellbeing benefitssuch as physio/massage and counselling We want to ensure that everyone we meet has the opportunity to perform to their best when interviewing. Please let us know, at any stage, whether you require anyreasonable adjustmentsduring the recruitment process, and we will do our best to accommodate. News UK is an official partner of the Journalism Diversity Fund, founder of the Journalism and Disability Forum, and proud member of the Valuable 500. At News UK, we will continue to promote an inclusive and diverse workplace, to help people with visible and non visible disabilities create careers in media and aim to make our content accessible to all.
Job Description Title: Junior Business Analyst Location: London Contract: Permanent The Sun is the biggest news brand in the UK, publishing hundreds of stories a day. Its investigative journalism and exclusives continuously set the news agenda, holding the powerful to account and giving a voice to the voiceless. In 2024 The Sun was crowned Newspaper of the Year at the London Press Club Awards as well as winning multiple awards for the Investigation of the Year, including at the Society of Editors' Media Freedom Awards and Press Gazette's British Journalism Awards. The Sun reaches 19.9M digital users each month in the UK on Sun-owned platforms leading the mid-pop market, and 40M off-platform followers across digital off-platforms (YouTube, TikTok, Snapchat, Instagram and Facebook). It connects with audiences through a portfolio of highly engaged communities. 60% of Sun audiences are ABC1 with 40% of the audience also under 44 years old. Team: The Sun comprises digital product teams that support the development and enhancement of The Sun Website, The Sun Mobile App, and Sun Membership. It's an exciting time for us as we align workstreams to be more innovative and audience-focused. The Sun websites and apps are critical to the continued success of the brand. We are an agile, cross-functional programme, working together to meet the needs of the business and our customers by improving the user experience, underlying platform, and operational tools for teams. Role: We are looking for a Business Analyst to join The Sun team and work closely with Product and Technology teams to translate product visions into requirements and solutions that can be successfully delivered. This role is integral to enhancing our platforms and product offerings for our valued consumers. As a Business Analyst, you will be at the heart of our most exciting initiatives, ensuring alignment between business goals and technical implementations. Day to day you will: Work within an Agile product team comprising engineering (including QA), product management, project management, UX&D, and data science disciplines. Engage in business analysis activities to develop and improve widely recognised media products that support both immediate and long-term business needs. Partner with Product Managers to ensure backlogs are of high quality, with clear content, visibility, and an understanding of business value. Perform in-depth analysis on prioritised initiatives, breaking them down into well-defined epics and user stories with clearly outlined business value. Coach development teams on structuring and formatting quality requirements and stories, promoting self-sufficiency and avoiding acting as a translator or scribe. Ensure feedback is provided to teams and business stakeholders on the value created when stories are delivered. Actively research best practices and strategic directions within the industry, sharing insights with the team. Contribute to and maintain high standards of business analysis practices. What we are looking for in you: Proven experience as a Business Analyst, spanning from supporting product discoveries to delivery. Ability to elicit requirements through various techniques (e.g., workshops, interviews, shadowing) and create comprehensive documentation, including functional specifications, user stories, and use cases. Experience facilitating conversations to scope, outline potential solutions, and prioritise options based on business value or required outcomes. Experience in mobile app development and familiarity with leading App Stores is highly desirable. Encourage and establish efficient and effective ways of working across stakeholders (including third parties, where applicable) to ensure clear accountabilities and a shared understanding of opportunities and next steps. Maintain a positive attitude and contribute towards creating a collaborative, open, and trusted working environment. Comfortable managing your own and the team's workload in response to changing business requirements and priorities, while maintaining focus on the business strategy and cost of delay. A believer in continuous improvement, always looking for ways to enhance processes and outcomes. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. At News UK our people are our heartbeat - they are the driving force behind our brands and we want to enable people to thrive. Some of us work flexibly, in many different ways. We encourage you to talk to us about the flexibility you would like. Many of us work in a hybrid way between one of the News UK & Ireland offices and remotely. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy . At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. We take pride in looking after our amazing talent at News UK supporting the Health and Wellbeing of our staff. Some of what we offer includes: A generous pension scheme with employer contributions of up to 5%; 25 days holiday and up to 4 volunteering days per year; Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks; Wide range of training available, plus full LinkedIn Learning access. Private medical insurance covering pre-existing conditions Discounted gym memberships , ClassPass at Home, weekly virtual HIIT, yoga and run club classes 'Bikes for Work' scheme Access to wellbeing benefits such as physio/massage and counselling W e want to ensure that everyone we meet has the opportunity to perform to their best when interviewing. Please let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate. News UK is an official partner of the Journalism Diversity Fund, founder of the Journalism and Disability Forum, and proud member of the Valuable 500. At News UK, we will continue to promote an inclusive and diverse workplace, to help people with visible and non visible disabilities create careers in media and aim to make our content accessible to all.
Aug 07, 2025
Full time
Job Description Title: Junior Business Analyst Location: London Contract: Permanent The Sun is the biggest news brand in the UK, publishing hundreds of stories a day. Its investigative journalism and exclusives continuously set the news agenda, holding the powerful to account and giving a voice to the voiceless. In 2024 The Sun was crowned Newspaper of the Year at the London Press Club Awards as well as winning multiple awards for the Investigation of the Year, including at the Society of Editors' Media Freedom Awards and Press Gazette's British Journalism Awards. The Sun reaches 19.9M digital users each month in the UK on Sun-owned platforms leading the mid-pop market, and 40M off-platform followers across digital off-platforms (YouTube, TikTok, Snapchat, Instagram and Facebook). It connects with audiences through a portfolio of highly engaged communities. 60% of Sun audiences are ABC1 with 40% of the audience also under 44 years old. Team: The Sun comprises digital product teams that support the development and enhancement of The Sun Website, The Sun Mobile App, and Sun Membership. It's an exciting time for us as we align workstreams to be more innovative and audience-focused. The Sun websites and apps are critical to the continued success of the brand. We are an agile, cross-functional programme, working together to meet the needs of the business and our customers by improving the user experience, underlying platform, and operational tools for teams. Role: We are looking for a Business Analyst to join The Sun team and work closely with Product and Technology teams to translate product visions into requirements and solutions that can be successfully delivered. This role is integral to enhancing our platforms and product offerings for our valued consumers. As a Business Analyst, you will be at the heart of our most exciting initiatives, ensuring alignment between business goals and technical implementations. Day to day you will: Work within an Agile product team comprising engineering (including QA), product management, project management, UX&D, and data science disciplines. Engage in business analysis activities to develop and improve widely recognised media products that support both immediate and long-term business needs. Partner with Product Managers to ensure backlogs are of high quality, with clear content, visibility, and an understanding of business value. Perform in-depth analysis on prioritised initiatives, breaking them down into well-defined epics and user stories with clearly outlined business value. Coach development teams on structuring and formatting quality requirements and stories, promoting self-sufficiency and avoiding acting as a translator or scribe. Ensure feedback is provided to teams and business stakeholders on the value created when stories are delivered. Actively research best practices and strategic directions within the industry, sharing insights with the team. Contribute to and maintain high standards of business analysis practices. What we are looking for in you: Proven experience as a Business Analyst, spanning from supporting product discoveries to delivery. Ability to elicit requirements through various techniques (e.g., workshops, interviews, shadowing) and create comprehensive documentation, including functional specifications, user stories, and use cases. Experience facilitating conversations to scope, outline potential solutions, and prioritise options based on business value or required outcomes. Experience in mobile app development and familiarity with leading App Stores is highly desirable. Encourage and establish efficient and effective ways of working across stakeholders (including third parties, where applicable) to ensure clear accountabilities and a shared understanding of opportunities and next steps. Maintain a positive attitude and contribute towards creating a collaborative, open, and trusted working environment. Comfortable managing your own and the team's workload in response to changing business requirements and priorities, while maintaining focus on the business strategy and cost of delay. A believer in continuous improvement, always looking for ways to enhance processes and outcomes. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. At News UK our people are our heartbeat - they are the driving force behind our brands and we want to enable people to thrive. Some of us work flexibly, in many different ways. We encourage you to talk to us about the flexibility you would like. Many of us work in a hybrid way between one of the News UK & Ireland offices and remotely. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy . At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. We take pride in looking after our amazing talent at News UK supporting the Health and Wellbeing of our staff. Some of what we offer includes: A generous pension scheme with employer contributions of up to 5%; 25 days holiday and up to 4 volunteering days per year; Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks; Wide range of training available, plus full LinkedIn Learning access. Private medical insurance covering pre-existing conditions Discounted gym memberships , ClassPass at Home, weekly virtual HIIT, yoga and run club classes 'Bikes for Work' scheme Access to wellbeing benefits such as physio/massage and counselling W e want to ensure that everyone we meet has the opportunity to perform to their best when interviewing. Please let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate. News UK is an official partner of the Journalism Diversity Fund, founder of the Journalism and Disability Forum, and proud member of the Valuable 500. At News UK, we will continue to promote an inclusive and diverse workplace, to help people with visible and non visible disabilities create careers in media and aim to make our content accessible to all.
Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Corporate Tax Director is responsible for leading the delivery of high-value corporate tax advisory work, with a particular focus on group structuring, reorganisations, shareholder planning, and transaction support. The role also carries responsibility for developing and mentoring the tax management team to build capability in delivering complex advisory projects. The Director plays a key role in technical leadership, project oversight, and client relationship management. Core Responsibilities Lead the planning, execution, and delivery of complex corporate tax structuring projects, including group reorganisations, demergers, exit planning, refinancing, and inbound/outbound expansion Provide high-level technical input and oversight on structuring engagements, ensuring that advice is accurate, commercially focused, and aligned with client objectives Review and sign off tax planning reports, HMRC clearance applications, step plans, and supporting technical analysis Supervise and mentor tax managers and assistant managers involved in advisory work, providing practical training, guidance, and structured feedback Maintain strong client relationships by providing clear, timely, and strategic advice on structuring matters and associated tax implications Monitor developments in legislation and case law affecting corporate tax planning and share relevant insights with the wider team Support the Partner team in identifying and progressing new structuring opportunities across the client base Development Expectations Maintain expert-level understanding of corporate tax law and practice concerning company structuring, distributions, and group reliefs Develop wider commercial awareness of corporate transactions and how tax structuring interacts with legal, financial, and operational issues Continue to enhance leadership skills by coaching team members and providing structured development support Contribute to the growth of the advisory function through proactive opportunity spotting and client engagement Support the strategic direction of the tax team, contributing to internal planning and resource allocation Skills and Attributes Required CTA qualified (or equivalent) with extensive experience in corporate tax structuring and advisory work Proven track record in leading complex tax planning projects and managing risk Strong written communication skills, including report drafting and technical documentation Commercially astute with the ability to translate technical issues into clear advice Effective leadership and coaching skills, with a commitment to developing others Confident and credible communicator with both internal and external stakeholders Organised, resilient, and adaptable in managing multiple priorities About Us Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world's most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at or if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable a ccommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates - In accordance with the Accessibility for Ontarians with Disabilities Act ( AODA ) and the Canadian Human Rights Act , Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities . Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information . To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form .
Aug 07, 2025
Full time
Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach Why Ryan? Competitive Compensation and Benefits Home Office Stipend Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach The Corporate Tax Director is responsible for leading the delivery of high-value corporate tax advisory work, with a particular focus on group structuring, reorganisations, shareholder planning, and transaction support. The role also carries responsibility for developing and mentoring the tax management team to build capability in delivering complex advisory projects. The Director plays a key role in technical leadership, project oversight, and client relationship management. Core Responsibilities Lead the planning, execution, and delivery of complex corporate tax structuring projects, including group reorganisations, demergers, exit planning, refinancing, and inbound/outbound expansion Provide high-level technical input and oversight on structuring engagements, ensuring that advice is accurate, commercially focused, and aligned with client objectives Review and sign off tax planning reports, HMRC clearance applications, step plans, and supporting technical analysis Supervise and mentor tax managers and assistant managers involved in advisory work, providing practical training, guidance, and structured feedback Maintain strong client relationships by providing clear, timely, and strategic advice on structuring matters and associated tax implications Monitor developments in legislation and case law affecting corporate tax planning and share relevant insights with the wider team Support the Partner team in identifying and progressing new structuring opportunities across the client base Development Expectations Maintain expert-level understanding of corporate tax law and practice concerning company structuring, distributions, and group reliefs Develop wider commercial awareness of corporate transactions and how tax structuring interacts with legal, financial, and operational issues Continue to enhance leadership skills by coaching team members and providing structured development support Contribute to the growth of the advisory function through proactive opportunity spotting and client engagement Support the strategic direction of the tax team, contributing to internal planning and resource allocation Skills and Attributes Required CTA qualified (or equivalent) with extensive experience in corporate tax structuring and advisory work Proven track record in leading complex tax planning projects and managing risk Strong written communication skills, including report drafting and technical documentation Commercially astute with the ability to translate technical issues into clear advice Effective leadership and coaching skills, with a commitment to developing others Confident and credible communicator with both internal and external stakeholders Organised, resilient, and adaptable in managing multiple priorities About Us Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world's most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at or if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable a ccommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates - In accordance with the Accessibility for Ontarians with Disabilities Act ( AODA ) and the Canadian Human Rights Act , Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities . Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information . To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form .
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Aug 07, 2025
Full time
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Work as a Community Nurse Case Manager for a complex care provider, supporting clients to live independently at home and within their wider communities. This community role will be based in Crewe, Cheshire. The Nurse Case Manager role will manage a caseload of clients with complex needs in the community. The role is varied and entails; Initial Assessments in the community Training & assessing wor click apply for full job details
Aug 07, 2025
Full time
Work as a Community Nurse Case Manager for a complex care provider, supporting clients to live independently at home and within their wider communities. This community role will be based in Crewe, Cheshire. The Nurse Case Manager role will manage a caseload of clients with complex needs in the community. The role is varied and entails; Initial Assessments in the community Training & assessing wor click apply for full job details
This is a primary processing purpose. This is a secondary processing purpose. They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. QA Module Lead - Routing & Switching and Test Automation page is loaded QA Module Lead - Routing & Switching and Test Automation Apply locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted Yesterday job requisition id R028570 As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Job Title: QA Software Engineer Location: Edinburgh, UK (Hybrid) Work Authorization: Must currently reside in the UK and hold a valid permanent work permit. How You Will Contribute At Ciena, we enable the digital world-your streaming, messaging, video calling, and connected experiences are powered by our network innovations. As a QA Software Engineer, you'll play a vital role in ensuring the quality and performance of our SAOS product by building robust, automated test systems. In this role, you will: Participate in design reviews and collaborate on detailed technical specifications for new cloud-based network orchestration features. Define and execute test plans and test cases for new functionality, focusing on performance, conformance, and stability. Automate feature and regression testing using Python to ensure rapid, consistent validation of product functionality. Maintain and extend the shared test automation framework with your team. Proactively identify, log, and track defects; work with Development Engineers to troubleshoot and resolve issues. Reproduce customer-reported issues to isolate and define root causes. Collaborate cross-functionally with development, QA, and support teams throughout the release cycle. The Must Haves Experience: Minimum 3 years in a software QA or test automation role. Proven experience writing and automating tests in Python or a similar dynamic language. Hands-on experience with QA test automation systems and frameworks. Education: Bachelor's degree in Computer Science, IT, Electronics, Cybersecurity, or related field. Networking Knowledge: Understanding of network protocols such as OSPF, IS-IS, BGP, MPLS, LDP, DHCP, DNS. Familiarity with network routers, switches, and basic setup/triage of networking hardware. System Skills: Comfortable working in Linux environments. Exposure to Containers (Docker) and Kubernetes. Experience testing RESTful APIs, web UIs, and cloud-based applications. Work Eligibility: Currently residing in the UK with a valid permanent work permit. Assets The following skills and experiences will help you stand out: Experience with cloud networks and network virtualization. Knowledge of AI/ML applications in QA workflows. Background in security or vulnerability testing. Contributions to open-source projects. Familiarity with industry tools such as: Atlassian toolset (JIRA, Confluence) Robot Framework, Ansible, Jenkins, Git Understanding of: Computer hardware architecture Operating system internals ISO9001/TL9000 standards What You'll Gain Ciena offers you a unique opportunity to grow your expertise in cutting-edge network technologies while working alongside a diverse, world-class engineering team. You'll gain exposure to real hardware, emerging platforms, and end-to-end product development-from innovation through deployment. Location: Our UK team is based in central Edinburgh, within walking distance of Haymarket Station. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Similar Jobs (3) QA Manager, Engineering - IP Routing & Switching/ Network Protocols locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted Yesterday QA Principal Engineer - IP Routing & Python Automation (Edinburgh, UK) locations 2 Locations time type Full time posted on Posted Yesterday Senior Technical Support Engineer - Routing & Switching (Location - UK Remote) locations 2 Locations time type Full time posted on Posted 12 Days Ago Dive into our culture and the people who fuel it Learn about our people and what fuels us-we power more than the world's leading networks. Explore CienaLife . Sustainability at Ciena Our deep humanity propels us to not only innovate differently, but also to do good in the world-driving meaningful social impact in our communities, fostering environmental stewardship. Learn more .
Aug 07, 2025
Full time
This is a primary processing purpose. This is a secondary processing purpose. They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. QA Module Lead - Routing & Switching and Test Automation page is loaded QA Module Lead - Routing & Switching and Test Automation Apply locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted Yesterday job requisition id R028570 As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Job Title: QA Software Engineer Location: Edinburgh, UK (Hybrid) Work Authorization: Must currently reside in the UK and hold a valid permanent work permit. How You Will Contribute At Ciena, we enable the digital world-your streaming, messaging, video calling, and connected experiences are powered by our network innovations. As a QA Software Engineer, you'll play a vital role in ensuring the quality and performance of our SAOS product by building robust, automated test systems. In this role, you will: Participate in design reviews and collaborate on detailed technical specifications for new cloud-based network orchestration features. Define and execute test plans and test cases for new functionality, focusing on performance, conformance, and stability. Automate feature and regression testing using Python to ensure rapid, consistent validation of product functionality. Maintain and extend the shared test automation framework with your team. Proactively identify, log, and track defects; work with Development Engineers to troubleshoot and resolve issues. Reproduce customer-reported issues to isolate and define root causes. Collaborate cross-functionally with development, QA, and support teams throughout the release cycle. The Must Haves Experience: Minimum 3 years in a software QA or test automation role. Proven experience writing and automating tests in Python or a similar dynamic language. Hands-on experience with QA test automation systems and frameworks. Education: Bachelor's degree in Computer Science, IT, Electronics, Cybersecurity, or related field. Networking Knowledge: Understanding of network protocols such as OSPF, IS-IS, BGP, MPLS, LDP, DHCP, DNS. Familiarity with network routers, switches, and basic setup/triage of networking hardware. System Skills: Comfortable working in Linux environments. Exposure to Containers (Docker) and Kubernetes. Experience testing RESTful APIs, web UIs, and cloud-based applications. Work Eligibility: Currently residing in the UK with a valid permanent work permit. Assets The following skills and experiences will help you stand out: Experience with cloud networks and network virtualization. Knowledge of AI/ML applications in QA workflows. Background in security or vulnerability testing. Contributions to open-source projects. Familiarity with industry tools such as: Atlassian toolset (JIRA, Confluence) Robot Framework, Ansible, Jenkins, Git Understanding of: Computer hardware architecture Operating system internals ISO9001/TL9000 standards What You'll Gain Ciena offers you a unique opportunity to grow your expertise in cutting-edge network technologies while working alongside a diverse, world-class engineering team. You'll gain exposure to real hardware, emerging platforms, and end-to-end product development-from innovation through deployment. Location: Our UK team is based in central Edinburgh, within walking distance of Haymarket Station. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Similar Jobs (3) QA Manager, Engineering - IP Routing & Switching/ Network Protocols locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted Yesterday QA Principal Engineer - IP Routing & Python Automation (Edinburgh, UK) locations 2 Locations time type Full time posted on Posted Yesterday Senior Technical Support Engineer - Routing & Switching (Location - UK Remote) locations 2 Locations time type Full time posted on Posted 12 Days Ago Dive into our culture and the people who fuel it Learn about our people and what fuels us-we power more than the world's leading networks. Explore CienaLife . Sustainability at Ciena Our deep humanity propels us to not only innovate differently, but also to do good in the world-driving meaningful social impact in our communities, fostering environmental stewardship. Learn more .
Graduate/ Entry level role - Next available intakes September & October 2025 Offices: Manchester & Marlow Please note, the salary for this role is £24,570 plus uncapped commission 37.5 hours per week Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Build your own business As Sales Executive specialising in the IT service provider vertical you'll be targeted on securing new business as well as managing existing accounts across the UK, selling IT solutions on behalf of our partners (Microsoft, VMware, Cisco, Dell to name a few). The role is a balancing act, ensuring you provide top class customer service as well as achieving your financial objectives. As you become established in the role you'll inevitably spend less time on building new business and instead focus on really enhancing those existing relationships you've built, selling more products into less clients. It truly feels like running your own business, where you get to control how much you earn and how you want to develop. You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. As a Sales Executive, you will be responsible for: Researching potential customers within your vertical to drive new and existing business Delving into the UK Service provider market to become a true expert on the UK MSP market New Business development; cold calling, email marketing Achieving KPI's, call targets, revenue targets Booking, organising and hosting customer meetings and technology days Account-management; project-based work, regular customer contact, managing timescales and understanding strategy Understanding Service Provider license agreements and how we leverage vendor relationships to maximise profitability from these contracts What we need from you Previous sales or customer facing experience would be an advantage but not essential Passionate, fun and have the entrepreneurial flare to build your own client base from scratch Self-Starter, Quick Learner and Highly organised Keen to learn about new and emerging technologies Clear and persuasive communicator Ability to build rapport with potential new clients as well as strong relationships internally Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - flexibility of working from home and in the office. Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.
Aug 07, 2025
Full time
Graduate/ Entry level role - Next available intakes September & October 2025 Offices: Manchester & Marlow Please note, the salary for this role is £24,570 plus uncapped commission 37.5 hours per week Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Build your own business As Sales Executive specialising in the IT service provider vertical you'll be targeted on securing new business as well as managing existing accounts across the UK, selling IT solutions on behalf of our partners (Microsoft, VMware, Cisco, Dell to name a few). The role is a balancing act, ensuring you provide top class customer service as well as achieving your financial objectives. As you become established in the role you'll inevitably spend less time on building new business and instead focus on really enhancing those existing relationships you've built, selling more products into less clients. It truly feels like running your own business, where you get to control how much you earn and how you want to develop. You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. As a Sales Executive, you will be responsible for: Researching potential customers within your vertical to drive new and existing business Delving into the UK Service provider market to become a true expert on the UK MSP market New Business development; cold calling, email marketing Achieving KPI's, call targets, revenue targets Booking, organising and hosting customer meetings and technology days Account-management; project-based work, regular customer contact, managing timescales and understanding strategy Understanding Service Provider license agreements and how we leverage vendor relationships to maximise profitability from these contracts What we need from you Previous sales or customer facing experience would be an advantage but not essential Passionate, fun and have the entrepreneurial flare to build your own client base from scratch Self-Starter, Quick Learner and Highly organised Keen to learn about new and emerging technologies Clear and persuasive communicator Ability to build rapport with potential new clients as well as strong relationships internally Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - flexibility of working from home and in the office. Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Aug 07, 2025
Full time
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Graduate/ Entry level role - Next available intakes September & October 2025 Offices: Manchester & Marlow Please note, the salary for this role is £24,570 plus uncapped commission 37.5 hours per week Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Build your own business As Sales Executive specialising in the IT service provider vertical you'll be targeted on securing new business as well as managing existing accounts across the UK, selling IT solutions on behalf of our partners (Microsoft, VMware, Cisco, Dell to name a few). The role is a balancing act, ensuring you provide top class customer service as well as achieving your financial objectives. As you become established in the role you'll inevitably spend less time on building new business and instead focus on really enhancing those existing relationships you've built, selling more products into less clients. It truly feels like running your own business, where you get to control how much you earn and how you want to develop. You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. As a Sales Executive, you will be responsible for: Researching potential customers within your vertical to drive new and existing business Delving into the UK Service provider market to become a true expert on the UK MSP market New Business development; cold calling, email marketing Achieving KPI's, call targets, revenue targets Booking, organising and hosting customer meetings and technology days Account-management; project-based work, regular customer contact, managing timescales and understanding strategy Understanding Service Provider license agreements and how we leverage vendor relationships to maximise profitability from these contracts What we need from you Previous sales or customer facing experience would be an advantage but not essential Passionate, fun and have the entrepreneurial flare to build your own client base from scratch Self-Starter, Quick Learner and Highly organised Keen to learn about new and emerging technologies Clear and persuasive communicator Ability to build rapport with potential new clients as well as strong relationships internally Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - flexibility of working from home and in the office. Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.
Aug 07, 2025
Full time
Graduate/ Entry level role - Next available intakes September & October 2025 Offices: Manchester & Marlow Please note, the salary for this role is £24,570 plus uncapped commission 37.5 hours per week Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Build your own business As Sales Executive specialising in the IT service provider vertical you'll be targeted on securing new business as well as managing existing accounts across the UK, selling IT solutions on behalf of our partners (Microsoft, VMware, Cisco, Dell to name a few). The role is a balancing act, ensuring you provide top class customer service as well as achieving your financial objectives. As you become established in the role you'll inevitably spend less time on building new business and instead focus on really enhancing those existing relationships you've built, selling more products into less clients. It truly feels like running your own business, where you get to control how much you earn and how you want to develop. You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. As a Sales Executive, you will be responsible for: Researching potential customers within your vertical to drive new and existing business Delving into the UK Service provider market to become a true expert on the UK MSP market New Business development; cold calling, email marketing Achieving KPI's, call targets, revenue targets Booking, organising and hosting customer meetings and technology days Account-management; project-based work, regular customer contact, managing timescales and understanding strategy Understanding Service Provider license agreements and how we leverage vendor relationships to maximise profitability from these contracts What we need from you Previous sales or customer facing experience would be an advantage but not essential Passionate, fun and have the entrepreneurial flare to build your own client base from scratch Self-Starter, Quick Learner and Highly organised Keen to learn about new and emerging technologies Clear and persuasive communicator Ability to build rapport with potential new clients as well as strong relationships internally Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - flexibility of working from home and in the office. Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.
