Administrator Salary/Rate £26000 - £30000/annum Location N14, Southgate, Greater London / Client is looking for someone within 5 miles of the office if possible. Posted Just now Company Buchan and London Recruitment Description Administrator London, North Office Based £26,000 - £30,000 + Benefits We are looking for someone with a strong admin background Will train on portals and process Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the all admin and if possible the sales lifecycle, is required to provide a broad ranging, client focused support and coordination service for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Support Administrator, ideally with first-hand knowledge of the Telecoms industry but not a must and a passion for providing a timely, proactive and effective coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities Providing a day-to-day co-ordination and administration service Ordering and provisioning of products and services Setting up client accounts Setting up support cases online for billing queries Speaking to suppliers and dealing with support cases Taking calls, submitting orders Preparing sales order forms and sending to client on DocuSign Provide customer support throughout the order process, either by call or email Filtering calls and dealing with any queries Fault Reporting on all products and services Day to day management of the Support email inbox Calling existing clients to upgrade products and services by phone and email. Monthly review of Aged Debt Email correspondence to client Skills & Experiences Previous experience in a Administration or Sales Support role, ideally within the Telecoms sector Strong organisational and problem-solving skills with exemplary attention to detail Ability to work to deadlines and the ability to prioritise a busy workload A positive and can-do attitude Technically competent, particularly with MS Office suite Able to develop and document procedures and systems Ability to work under pressure. Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.
Feb 17, 2026
Full time
Administrator Salary/Rate £26000 - £30000/annum Location N14, Southgate, Greater London / Client is looking for someone within 5 miles of the office if possible. Posted Just now Company Buchan and London Recruitment Description Administrator London, North Office Based £26,000 - £30,000 + Benefits We are looking for someone with a strong admin background Will train on portals and process Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the all admin and if possible the sales lifecycle, is required to provide a broad ranging, client focused support and coordination service for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Support Administrator, ideally with first-hand knowledge of the Telecoms industry but not a must and a passion for providing a timely, proactive and effective coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities Providing a day-to-day co-ordination and administration service Ordering and provisioning of products and services Setting up client accounts Setting up support cases online for billing queries Speaking to suppliers and dealing with support cases Taking calls, submitting orders Preparing sales order forms and sending to client on DocuSign Provide customer support throughout the order process, either by call or email Filtering calls and dealing with any queries Fault Reporting on all products and services Day to day management of the Support email inbox Calling existing clients to upgrade products and services by phone and email. Monthly review of Aged Debt Email correspondence to client Skills & Experiences Previous experience in a Administration or Sales Support role, ideally within the Telecoms sector Strong organisational and problem-solving skills with exemplary attention to detail Ability to work to deadlines and the ability to prioritise a busy workload A positive and can-do attitude Technically competent, particularly with MS Office suite Able to develop and document procedures and systems Ability to work under pressure. Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.
We are currently seeking an Administrator Receptionist for our client in Charlton within a Substance Misuse Service. This will be a 3 month post - Monday to Friday 09:00-17:00. The hourly rate will be negotiated between 12.50 - 13.00. Role Purpose Delivering, through excellent customer service and organisational skills, the effective management of administrative duties, that will assist in the delivery of excellent drug and alcohol services to service users, their significant others and the wider community. To support safe and effective service delivery through the completion of regular health and safety, fire, premises and VDU risk assessments and checks. Take action to address any gaps or improvement needs, working effectively with colleagues to achieve the necessary corrective action. Key duties and activities of the role Support in the delivery of high quality, person centred, low threshold services, responding to the individual and diverse needs and preferences of our service users and their significant others. Demonstrate excellent customer service, providing a warm and professional welcome to service users, professionals and all other stakeholders. In line with organisational processes, procedures and timescales, record and process incoming and outgoing mail, order and manage stationery and other required resources, manage petty cash and invoice processes. Take a lead responsibility for premises and equipment security, health and safety, repairs and maintenance, and the general tidiness and appearance of offices and facilities. Act as on-site point of reference for the team for ensuring the effective operation and use of IT and telecoms systems. Support in the collection, collation and auditing of service statistics, database records and stakeholder feedback to improve the quality, safety and performance of the service Maintain accurate and timely records using the designated case management system in compliance with Via Information Governance policies and procedures. Under the direction of the Performance Lead, generate performance reports and support in the delivery of training to colleagues on the effective use of data systems and processes.
Feb 17, 2026
Seasonal
We are currently seeking an Administrator Receptionist for our client in Charlton within a Substance Misuse Service. This will be a 3 month post - Monday to Friday 09:00-17:00. The hourly rate will be negotiated between 12.50 - 13.00. Role Purpose Delivering, through excellent customer service and organisational skills, the effective management of administrative duties, that will assist in the delivery of excellent drug and alcohol services to service users, their significant others and the wider community. To support safe and effective service delivery through the completion of regular health and safety, fire, premises and VDU risk assessments and checks. Take action to address any gaps or improvement needs, working effectively with colleagues to achieve the necessary corrective action. Key duties and activities of the role Support in the delivery of high quality, person centred, low threshold services, responding to the individual and diverse needs and preferences of our service users and their significant others. Demonstrate excellent customer service, providing a warm and professional welcome to service users, professionals and all other stakeholders. In line with organisational processes, procedures and timescales, record and process incoming and outgoing mail, order and manage stationery and other required resources, manage petty cash and invoice processes. Take a lead responsibility for premises and equipment security, health and safety, repairs and maintenance, and the general tidiness and appearance of offices and facilities. Act as on-site point of reference for the team for ensuring the effective operation and use of IT and telecoms systems. Support in the collection, collation and auditing of service statistics, database records and stakeholder feedback to improve the quality, safety and performance of the service Maintain accurate and timely records using the designated case management system in compliance with Via Information Governance policies and procedures. Under the direction of the Performance Lead, generate performance reports and support in the delivery of training to colleagues on the effective use of data systems and processes.
Legacies are at the heart of what we do, providing around £100 million each year to fuel pioneering cardiovascular research. As our next Legacy Manager, you ll be instrumental in safeguarding and maximising these vital funds, ensuring every gift leaves a lasting mark on the fight against heart disease. Working with a collaborative team of Legacy Managers and reporting into the Head of Legacy Management, you ll help shape strategy and drive innovation. You ll manage a diverse, stimulating caseload, ensuring compliance with best practice and the law with confidence. You ll forge strong relationships across BHF and beyond, inspiring colleagues and future supporters with your technical knowledge and empathetic approach. You ll also lead and nurture two Assistant Legacy Officers and our Legacy Administrator, fostering a culture where every team member thrives. From time to time, you may be asked to step up for the Head of Legacy Management, showcasing your leadership and vision. About you We re seeking a candidate with significant experience in legacy management within the charity sector, or a recognised professional qualification (Qualified private client Solicitor, Qualified member of the Society of Trust and Estates Practitioners, or Qualified Chartered Legal Executive with experience of Wills and probate). You ll have advanced knowledge of law and legacy administration. You will have experience in managing complex casework across Wills, probate, trusts, tax, estate management, and multi-jurisdictional processes. You ll be outstanding stakeholder manager, able to manage sensitive or contentious cases with empathy, engaging compassionately with families, executors, and stakeholders while protecting our reputation. You will have: Demonstrated strategic thinking with a track record of delivering results, driving innovation, and optimising legacy income. Extensive experience in private client and legacy management, including mentoring and developing teams through best practice sharing. Resilient and adaptable approach, able to manage varied and demanding workloads while maintaining meticulous attention to detail in legal and financial matters. Excellent stakeholder engagement and relationship-building skills with supporters, solicitors, co-beneficiaries, and internal teams. Outstanding verbal and written communication, including clear presentation of complex issues and communicating BHF s mission, and High financial numeracy, strong IT skills (Microsoft Office essential; First Class 4 desirable). This is your chance to join a dynamic, supportive environment where your expertise is valued and your impact is tangible, to help build a world where everyone has a healthier heart for longer. Working arrangements This is a 12-month fixed-term contract covering family leave. Whilst this role is advertised as full time (35 hours per week), we are also very open to considering the role on a part time basis of either 28 or 32 hours if preferred. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us Our people are at the heart of everything we do. By funding research across six decades, we ve helped keep millions of hearts beating and millions of families together. We re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Feb 17, 2026
Full time
Legacies are at the heart of what we do, providing around £100 million each year to fuel pioneering cardiovascular research. As our next Legacy Manager, you ll be instrumental in safeguarding and maximising these vital funds, ensuring every gift leaves a lasting mark on the fight against heart disease. Working with a collaborative team of Legacy Managers and reporting into the Head of Legacy Management, you ll help shape strategy and drive innovation. You ll manage a diverse, stimulating caseload, ensuring compliance with best practice and the law with confidence. You ll forge strong relationships across BHF and beyond, inspiring colleagues and future supporters with your technical knowledge and empathetic approach. You ll also lead and nurture two Assistant Legacy Officers and our Legacy Administrator, fostering a culture where every team member thrives. From time to time, you may be asked to step up for the Head of Legacy Management, showcasing your leadership and vision. About you We re seeking a candidate with significant experience in legacy management within the charity sector, or a recognised professional qualification (Qualified private client Solicitor, Qualified member of the Society of Trust and Estates Practitioners, or Qualified Chartered Legal Executive with experience of Wills and probate). You ll have advanced knowledge of law and legacy administration. You will have experience in managing complex casework across Wills, probate, trusts, tax, estate management, and multi-jurisdictional processes. You ll be outstanding stakeholder manager, able to manage sensitive or contentious cases with empathy, engaging compassionately with families, executors, and stakeholders while protecting our reputation. You will have: Demonstrated strategic thinking with a track record of delivering results, driving innovation, and optimising legacy income. Extensive experience in private client and legacy management, including mentoring and developing teams through best practice sharing. Resilient and adaptable approach, able to manage varied and demanding workloads while maintaining meticulous attention to detail in legal and financial matters. Excellent stakeholder engagement and relationship-building skills with supporters, solicitors, co-beneficiaries, and internal teams. Outstanding verbal and written communication, including clear presentation of complex issues and communicating BHF s mission, and High financial numeracy, strong IT skills (Microsoft Office essential; First Class 4 desirable). This is your chance to join a dynamic, supportive environment where your expertise is valued and your impact is tangible, to help build a world where everyone has a healthier heart for longer. Working arrangements This is a 12-month fixed-term contract covering family leave. Whilst this role is advertised as full time (35 hours per week), we are also very open to considering the role on a part time basis of either 28 or 32 hours if preferred. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us Our people are at the heart of everything we do. By funding research across six decades, we ve helped keep millions of hearts beating and millions of families together. We re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Pear Recruitment Senior Lettings Negotiator Bow Salary - £25,000 + Commission (OTE £50,000 £55,000) Guarantee first 2 months Driver and own car required -plus Car Allowance Our client is a well-established, independent estate agency, successfully trading since 1990. Based in Bow E3, specialising in residential lettings and sales across East Londonand pridethemselves on their long-standing client relationshipsand in-depthlocal knowledge They are looking for an experienced Senior Lettings Negotiator to join asmall, close-knit team. This is a hands-on role ideally suited to someone who enjoys responsibility and autonomy, and who thrives in a supportive, collaborative environment rather than a high-pressure corporate setting. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Responsibilities: Managing the lettings process from enquiry to move-in Registering applicants and matching them to suitable properties Conducting viewings and negotiating offers Liaising with landlords and tenants to ensure a smooth lettings process Progressing tenancies through referencing and compliance stages using Goodlord. Offering landlords rent protection insurance via Goodlord. Booking inventories and check outs. Providing landlords with rent appraisals for their property including pre-marketing advice. Liaising with our property managers to get property ready quickly and efficiently. Listing new properties for letting with the support of our front office administrator, on compliance and marketing materials. Staying on top of industry compliance.Continuing Professional Development (CPD) requirements Supporting team members where required Maintaining accurate records and compliance documentation About You Previous experience in residential lettings (senior level preferred) A team player who values collaboration in a small business environment Empathetic, personable, and professional in dealing with landlords and tenants Strong communication and negotiation skills Organised, reliable, and able to manage multiple cases Sales experience is welcome What We Offer Stable, long-established business with a loyal client base Supportive environment Guaranteed income for the first 2 months to support transition Competitive package with commission and car allowance If you are interested in thisrole and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client. JBRP1_UKTJ
Feb 17, 2026
Full time
Pear Recruitment Senior Lettings Negotiator Bow Salary - £25,000 + Commission (OTE £50,000 £55,000) Guarantee first 2 months Driver and own car required -plus Car Allowance Our client is a well-established, independent estate agency, successfully trading since 1990. Based in Bow E3, specialising in residential lettings and sales across East Londonand pridethemselves on their long-standing client relationshipsand in-depthlocal knowledge They are looking for an experienced Senior Lettings Negotiator to join asmall, close-knit team. This is a hands-on role ideally suited to someone who enjoys responsibility and autonomy, and who thrives in a supportive, collaborative environment rather than a high-pressure corporate setting. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Responsibilities: Managing the lettings process from enquiry to move-in Registering applicants and matching them to suitable properties Conducting viewings and negotiating offers Liaising with landlords and tenants to ensure a smooth lettings process Progressing tenancies through referencing and compliance stages using Goodlord. Offering landlords rent protection insurance via Goodlord. Booking inventories and check outs. Providing landlords with rent appraisals for their property including pre-marketing advice. Liaising with our property managers to get property ready quickly and efficiently. Listing new properties for letting with the support of our front office administrator, on compliance and marketing materials. Staying on top of industry compliance.Continuing Professional Development (CPD) requirements Supporting team members where required Maintaining accurate records and compliance documentation About You Previous experience in residential lettings (senior level preferred) A team player who values collaboration in a small business environment Empathetic, personable, and professional in dealing with landlords and tenants Strong communication and negotiation skills Organised, reliable, and able to manage multiple cases Sales experience is welcome What We Offer Stable, long-established business with a loyal client base Supportive environment Guaranteed income for the first 2 months to support transition Competitive package with commission and car allowance If you are interested in thisrole and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client. JBRP1_UKTJ
Legal / Disrepair Administrator Role Working with a large Housing Organisation Working with a Large Repairs Organisation based in North London Hybrid working - 2/3 days a week in the office 18 - 19ph PAYE We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services. The Role Your main responsibility will be supporting the team in day-to-day administration duties of our Legal Disrepair and Complex Case Specialist as well as assisting from time to time with contract administration duties for both responsive repair and empty homes service delivery. This includes working closely with tenants, contractors, solicitors What we need you to do: Accurately scrutinise documents related to disrepair claims. Assist the Legal Disrepair Surveyor - Complex Case Specialist with managing disrepair works, including opening new files and updating existing files. Assist with providing accurate updates to our Damp, mould and condensation process. Assist with providing accurate updates to our disrepair cases. Produce and interpret accurate reports from internal systems. Accurately update and maintain housing management systems relating to disrepair claims. Provide regular progress updates on progress of disrepair claims. Be a point of contact and liaison for contractors, tenants and solicitors. Ensure commitment of the organisation's vision, mission and values influence every aspect of the business. Pursue excellence in all aspects of contract administration. Assist with providing document disclosures within set timescales. Monitoring site inspections completed and updated via our internal dynamics system. Have a great approach to customer service putting our customers at the heart of what you do. Skills and experience required: Able to use Microsoft Office Suite (including Word, Excel and Outlook) Excellent user of Excel / Data Analysis Experience of maintaining compliance / PPM databases Attention to detail with organising electronic filing system Experience of raising works orders Experience of undertaking general administrative including mail merge, scanning, and filing of PDFs on IT systems. Experience of working in social housing Excellent communication skills with ability to converse via email, by telephone and in person, with ability to handle difficult conversations with diplomacy
Feb 17, 2026
Contractor
Legal / Disrepair Administrator Role Working with a large Housing Organisation Working with a Large Repairs Organisation based in North London Hybrid working - 2/3 days a week in the office 18 - 19ph PAYE We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services. The Role Your main responsibility will be supporting the team in day-to-day administration duties of our Legal Disrepair and Complex Case Specialist as well as assisting from time to time with contract administration duties for both responsive repair and empty homes service delivery. This includes working closely with tenants, contractors, solicitors What we need you to do: Accurately scrutinise documents related to disrepair claims. Assist the Legal Disrepair Surveyor - Complex Case Specialist with managing disrepair works, including opening new files and updating existing files. Assist with providing accurate updates to our Damp, mould and condensation process. Assist with providing accurate updates to our disrepair cases. Produce and interpret accurate reports from internal systems. Accurately update and maintain housing management systems relating to disrepair claims. Provide regular progress updates on progress of disrepair claims. Be a point of contact and liaison for contractors, tenants and solicitors. Ensure commitment of the organisation's vision, mission and values influence every aspect of the business. Pursue excellence in all aspects of contract administration. Assist with providing document disclosures within set timescales. Monitoring site inspections completed and updated via our internal dynamics system. Have a great approach to customer service putting our customers at the heart of what you do. Skills and experience required: Able to use Microsoft Office Suite (including Word, Excel and Outlook) Excellent user of Excel / Data Analysis Experience of maintaining compliance / PPM databases Attention to detail with organising electronic filing system Experience of raising works orders Experience of undertaking general administrative including mail merge, scanning, and filing of PDFs on IT systems. Experience of working in social housing Excellent communication skills with ability to converse via email, by telephone and in person, with ability to handle difficult conversations with diplomacy
Pensions Administrator Peterborough £28,000 - £32,000 (DOE) Our client are looking for an experienced Pensions Administrator to join their well-established team fairly. Our client are developing the business, prospects for their people to grow. Their Basingstoke, Birmingham, Leeds, Manchester, Peterborough, London and Tonbridge offices provide supportive work environments where everyone can make a difference. They enjoy work and celebrate our successes. And they provide support and helpful feedback, so they all learn and improve. The Role Our client are looking to recruit a range of Pension Administrator roles throughout the offices. You ll be dealing with pension scheme members, explaining how their pension works, handling complex calculations and keeping up to date with changes in the world of pensions. At least 2 years in a range of pensions administration roles Progression in a PMI qualification or equivalent, or willing to study for one. Excellent communication skills, with ability to express complicated ideas in a concise and clear way. Ability to calculate pensions and interpret scheme rules Proven and significant experience dealing with DB schemes Good awareness of legislative issues Self-motivation and ability to work autonomously, in line with the responsibilities that the role requires Ability to meet client SLAs, contribute to good practice and foster the development of junior team members Good Microsoft Excel skills, with the ability to set up template calculation tools Responsibilities You will make an active contribution to team goals, develop your skills and broaden your experience. You will be responsible for Delivering pragmatic solutions and applying a logical approach to problem solving Supporting and developing team members Preparing helpful and informative documentation Talking to pension scheme members, clients and third parties Guiding scheme members through their pension journey. Providing support to the Team Leader Doing/checking of calculations and assisting team members with difficult cases and non-standard queries (subject to experience). Our client will actively support you as you build your career and reward you for doing so. At every level of seniority, we offer: A competitive remuneration package, including bonus and profit-sharing payments Private health insurance, life insurance and income protection insurance 25 days annual leave as standard, increasing with length of service, an extra day at Christmas, plus bank holidays and the option to purchase additional holidays A non-contributory pension Full training and study support. If this role is of interest please apply.
Feb 17, 2026
Full time
Pensions Administrator Peterborough £28,000 - £32,000 (DOE) Our client are looking for an experienced Pensions Administrator to join their well-established team fairly. Our client are developing the business, prospects for their people to grow. Their Basingstoke, Birmingham, Leeds, Manchester, Peterborough, London and Tonbridge offices provide supportive work environments where everyone can make a difference. They enjoy work and celebrate our successes. And they provide support and helpful feedback, so they all learn and improve. The Role Our client are looking to recruit a range of Pension Administrator roles throughout the offices. You ll be dealing with pension scheme members, explaining how their pension works, handling complex calculations and keeping up to date with changes in the world of pensions. At least 2 years in a range of pensions administration roles Progression in a PMI qualification or equivalent, or willing to study for one. Excellent communication skills, with ability to express complicated ideas in a concise and clear way. Ability to calculate pensions and interpret scheme rules Proven and significant experience dealing with DB schemes Good awareness of legislative issues Self-motivation and ability to work autonomously, in line with the responsibilities that the role requires Ability to meet client SLAs, contribute to good practice and foster the development of junior team members Good Microsoft Excel skills, with the ability to set up template calculation tools Responsibilities You will make an active contribution to team goals, develop your skills and broaden your experience. You will be responsible for Delivering pragmatic solutions and applying a logical approach to problem solving Supporting and developing team members Preparing helpful and informative documentation Talking to pension scheme members, clients and third parties Guiding scheme members through their pension journey. Providing support to the Team Leader Doing/checking of calculations and assisting team members with difficult cases and non-standard queries (subject to experience). Our client will actively support you as you build your career and reward you for doing so. At every level of seniority, we offer: A competitive remuneration package, including bonus and profit-sharing payments Private health insurance, life insurance and income protection insurance 25 days annual leave as standard, increasing with length of service, an extra day at Christmas, plus bank holidays and the option to purchase additional holidays A non-contributory pension Full training and study support. If this role is of interest please apply.
Job Title: Executive Assistant to the General Counsel Location: London Job Type: Permanent Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted. Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role The Executive Assistant (EA) will report directly to the General Counsel and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the GC to focus on leadership, decision making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the GC. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail orientated calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the GCs email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end to end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the GC and their internal and external stakeholders and team, building and maintaining strong relationships, representing the GCs interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the GC with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the GC to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a General Counsel in an in house legal setting. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education No formal qualification is required although A Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us LifeArc is a not for profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. Our commitment to equity . click apply for full job details
Feb 16, 2026
Full time
Job Title: Executive Assistant to the General Counsel Location: London Job Type: Permanent Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted. Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role The Executive Assistant (EA) will report directly to the General Counsel and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the GC to focus on leadership, decision making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the GC. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail orientated calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the GCs email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end to end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the GC and their internal and external stakeholders and team, building and maintaining strong relationships, representing the GCs interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the GC with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the GC to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a General Counsel in an in house legal setting. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education No formal qualification is required although A Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us LifeArc is a not for profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. Our commitment to equity . click apply for full job details
Reconnect EoE Data Administrator Part Time Fully Remote Location: Fully Remote Salary: £18,346 Vacancy Type: Permanent, Part Time About The Role RECONNECT supports people leaving prison to access the healthcare and wellbeing services they need to rebuild their lives. From GP registration to mental health referrals and wider community support, we ensure no one falls through the gaps at a critical transition point. We re looking for a highly organised, proactive Data Administrator to join our East of England team in a fully remote, part-time role (28 hours per week). This is an opportunityto make a real impact while working flexibly from home. About the Role As Reconnect EoE Data Administrator, you ll play a central role in managing referrals, maintaining accurate records, and ensuring smooth communication between prisons, probation, healthcare providers and community services. This is more than a data role; it s about enabling safe transitions and better outcomes. Key Responsibilities Receive, process and triage referrals from prison healthcare, probation and partner agencies Manage the Single Point of Contact (email & phone) Add and maintain assessments for the Reconnect EoE Team Maintain accurate, secure and audit-ready records Support clear referral pathways across all settings Contribute to monitoring, reporting, KPIs and quality standards Work collaboratively with healthcare, probation and voluntary sector partners Support training of RECONNECT workers and trainees Assist with safeguarding processes and risk monitoring What We re Looking For Strong administrative and data management skills Experience using secure databases and case management systems Excellent organisation and attention to detail Ability to prioritise and meet deadlines A trauma-informed, non-judgemental communication style A collaborative team player committed to high-quality service delivery By joining RECONNECT, you ll become part of a purpose-driven service that plays a vital role in breaking the cycle of crime. Your work will directly support safer transitions from prison to community healthcare, helping individuals access coordinated, person-centred support at a critical time in their lives. You ll work within a collaborative, values-led team committed to quality, continuous improvement and making a genuine, measurable difference every day. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Diversity at Forward Trust The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Feb 13, 2026
Full time
Reconnect EoE Data Administrator Part Time Fully Remote Location: Fully Remote Salary: £18,346 Vacancy Type: Permanent, Part Time About The Role RECONNECT supports people leaving prison to access the healthcare and wellbeing services they need to rebuild their lives. From GP registration to mental health referrals and wider community support, we ensure no one falls through the gaps at a critical transition point. We re looking for a highly organised, proactive Data Administrator to join our East of England team in a fully remote, part-time role (28 hours per week). This is an opportunityto make a real impact while working flexibly from home. About the Role As Reconnect EoE Data Administrator, you ll play a central role in managing referrals, maintaining accurate records, and ensuring smooth communication between prisons, probation, healthcare providers and community services. This is more than a data role; it s about enabling safe transitions and better outcomes. Key Responsibilities Receive, process and triage referrals from prison healthcare, probation and partner agencies Manage the Single Point of Contact (email & phone) Add and maintain assessments for the Reconnect EoE Team Maintain accurate, secure and audit-ready records Support clear referral pathways across all settings Contribute to monitoring, reporting, KPIs and quality standards Work collaboratively with healthcare, probation and voluntary sector partners Support training of RECONNECT workers and trainees Assist with safeguarding processes and risk monitoring What We re Looking For Strong administrative and data management skills Experience using secure databases and case management systems Excellent organisation and attention to detail Ability to prioritise and meet deadlines A trauma-informed, non-judgemental communication style A collaborative team player committed to high-quality service delivery By joining RECONNECT, you ll become part of a purpose-driven service that plays a vital role in breaking the cycle of crime. Your work will directly support safer transitions from prison to community healthcare, helping individuals access coordinated, person-centred support at a critical time in their lives. You ll work within a collaborative, values-led team committed to quality, continuous improvement and making a genuine, measurable difference every day. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Diversity at Forward Trust The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
My client is a very well established, thriving, directly authorised, independent Mortgage and Protection Brokerage. The company's main aim is to provide the best, most impartial and tailored advice available to its clientele. The company are currently keen to recruit an additional employed Mortgage and Protection Administrator to join their established team based within Stanmore, Middlesex. Within this position you will primarily handle Residential and BTL mortgage cases, plus associated protection business. However, you will also have the opportunity to progress your knowledge into the Commercial Mortgage, Bridging Finance and Development Finance sectors. This role is based within a Stanmore, Middlesex office with great public transport links, whilst there is also free car parking available on-site. The working hours within this role are Monday to Friday from 8:30am to 5pm (including a 1 hour lunch break each day). In addition to the large existing base of established clients that the company have, they also gain numerous new client referrals/recommendations and enquiries each week. In addition to this, the company regularly gain additional new business from third party client introducer businesses and also as a result of their marketing campaigns. Several of the businesses client leads are of a HNW nature. Within this employed position, key role features include; You will liaise between the companies Mortgage and Protection Advisor's, Mortgage Lenders, Protection Providers, Solicitors and the company's clients to assist with progressing mortgage and protection cases through from application stage to completion. You will provide excellent levels of service to clients. You will use your strong administrative skills to ensure that records are thorough and up to date. You will use various lenders online platforms/portals to submit Residential & BTL mortgage cases suitably. You will use various protection providers online platforms/portals to submit insurance cases suitably. You will write suitability letters. Gathering original documents from clients, as required by the lenders. Ensuring all work meets the required FCA compliance standards. You will work within a dynamic, growing business, which has a professional environment, and you will join a successful, friendly and helpful team. The company will support you with further career development opportunities in the future including training to additionally administer Commercial Mortgage, Bridging Finance and Development Finance cases and the possibility of becoming a Team Leader/Team Manager there. Key candidate attributes: Strong Mortgage Administration experience. Great organisation and planning skills. Excellent communication skills, both written and verbal. Must demonstrate technical ability and be confident with mortgage case terminology. Must be able to demonstrate initiative and ability to time manage and prioritise cases through to completion. Enjoy working within a team. Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary, likely to range between £28,000 and £35,000 (dependent upon your level of experience). Employee benefits include a pension and private medical insurance. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles.
Feb 13, 2026
Full time
My client is a very well established, thriving, directly authorised, independent Mortgage and Protection Brokerage. The company's main aim is to provide the best, most impartial and tailored advice available to its clientele. The company are currently keen to recruit an additional employed Mortgage and Protection Administrator to join their established team based within Stanmore, Middlesex. Within this position you will primarily handle Residential and BTL mortgage cases, plus associated protection business. However, you will also have the opportunity to progress your knowledge into the Commercial Mortgage, Bridging Finance and Development Finance sectors. This role is based within a Stanmore, Middlesex office with great public transport links, whilst there is also free car parking available on-site. The working hours within this role are Monday to Friday from 8:30am to 5pm (including a 1 hour lunch break each day). In addition to the large existing base of established clients that the company have, they also gain numerous new client referrals/recommendations and enquiries each week. In addition to this, the company regularly gain additional new business from third party client introducer businesses and also as a result of their marketing campaigns. Several of the businesses client leads are of a HNW nature. Within this employed position, key role features include; You will liaise between the companies Mortgage and Protection Advisor's, Mortgage Lenders, Protection Providers, Solicitors and the company's clients to assist with progressing mortgage and protection cases through from application stage to completion. You will provide excellent levels of service to clients. You will use your strong administrative skills to ensure that records are thorough and up to date. You will use various lenders online platforms/portals to submit Residential & BTL mortgage cases suitably. You will use various protection providers online platforms/portals to submit insurance cases suitably. You will write suitability letters. Gathering original documents from clients, as required by the lenders. Ensuring all work meets the required FCA compliance standards. You will work within a dynamic, growing business, which has a professional environment, and you will join a successful, friendly and helpful team. The company will support you with further career development opportunities in the future including training to additionally administer Commercial Mortgage, Bridging Finance and Development Finance cases and the possibility of becoming a Team Leader/Team Manager there. Key candidate attributes: Strong Mortgage Administration experience. Great organisation and planning skills. Excellent communication skills, both written and verbal. Must demonstrate technical ability and be confident with mortgage case terminology. Must be able to demonstrate initiative and ability to time manage and prioritise cases through to completion. Enjoy working within a team. Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary, likely to range between £28,000 and £35,000 (dependent upon your level of experience). Employee benefits include a pension and private medical insurance. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles.
Conveyancing Administrator Bedford - £24k - £25k Job description We are seeking a dedicated and detail-oriented Conveyancing Administrator to join our clients Bedford team. These roles play a crucial part of the team. Supporting our clients Case Handlers and Assistant Case Handlers in managing property transactions efficiently and effectively. Key Responsibilities of both roles: Assist Case Handlers in preparing legal documents, including contracts, Transfers and completion statements. Liaise with clients, solicitors, estate agents, and other stakeholders to gather necessary information and provide updates on transaction progress. Manage administrative tasks, such as file maintenance, chasing third parties for information and document filing. File opening: entering details accurately onto the case management system, obtaining all documents and information from clients to ensure the file is ready to be handed over to the Case Handler. Assist in coordinating property exchanges and completions, ensuring all relevant parties are informed and paperwork is completed accurately. Conduct due diligence checks on properties, including verifying ownership, checking for restrictions or easements, and ensuring compliance with legal requirements. Maintain compliance with regulatory requirements and company policies throughout the conveyancing process. Provide general support to the conveyancing team as required. Qualifications and Skills: Previous experience in a conveyancing or legal environment is preferred but not essential. Excellent organisational skills and attention to detail. Strong communication and interpersonal abilities. Ability to work well under pressure and meet tight deadlines. A proactive approach to problem-solving and ability to work both independently and as part of a team. Commitment to maintaining confidentiality and upholding professional standards.
Feb 12, 2026
Full time
Conveyancing Administrator Bedford - £24k - £25k Job description We are seeking a dedicated and detail-oriented Conveyancing Administrator to join our clients Bedford team. These roles play a crucial part of the team. Supporting our clients Case Handlers and Assistant Case Handlers in managing property transactions efficiently and effectively. Key Responsibilities of both roles: Assist Case Handlers in preparing legal documents, including contracts, Transfers and completion statements. Liaise with clients, solicitors, estate agents, and other stakeholders to gather necessary information and provide updates on transaction progress. Manage administrative tasks, such as file maintenance, chasing third parties for information and document filing. File opening: entering details accurately onto the case management system, obtaining all documents and information from clients to ensure the file is ready to be handed over to the Case Handler. Assist in coordinating property exchanges and completions, ensuring all relevant parties are informed and paperwork is completed accurately. Conduct due diligence checks on properties, including verifying ownership, checking for restrictions or easements, and ensuring compliance with legal requirements. Maintain compliance with regulatory requirements and company policies throughout the conveyancing process. Provide general support to the conveyancing team as required. Qualifications and Skills: Previous experience in a conveyancing or legal environment is preferred but not essential. Excellent organisational skills and attention to detail. Strong communication and interpersonal abilities. Ability to work well under pressure and meet tight deadlines. A proactive approach to problem-solving and ability to work both independently and as part of a team. Commitment to maintaining confidentiality and upholding professional standards.
Job Advertisement: Administrator Location: Paddington, City of Westminster Contract Type: Temporary Are you ready to dive into the exciting world of transport and logistics? Do you have a knack for organization and a passion for helping teams thrive? If so, we have the perfect opportunity for you! Join us as an Administrator and be an integral part of our dynamic team in the heart of Paddington. What's in it for you? Location, Location, Location! Our office is just a breezy 3-minute walk from Paddington train station, making your commute a walk in the park! Vibrant Team Environment: Join a friendly team where your contributions are valued and your ideas are heard. Skill Development: This is a fantastic chance to hone your administrative skills and gain valuable experience in the transport and logistics industry. Key Responsibilities: As our Administrator, you will: Provide essential support to our operations team, ensuring smooth day-to-day activities. Manage schedules, coordinate meetings, and handle correspondence with a cheerful demeanor. Maintain accurate records and databases-your attention to detail will shine here! Assist in preparing reports and presentations that make an impact. Be the go-to person for various administrative tasks, helping to keep our office running like a well-oiled machine. Manage complex approval workflows that can require up to 20+ signatures across engineering, safety, commercial and operational teams. Act as a key administrative point of contact for stakeholders including engineering teams, project managers, commercial leads, finance and external suppliers. Who Are We Looking For? Organized and Efficient: You thrive in a fast-paced environment and can juggle multiple tasks with ease. Excellent Communicator: Your written and verbal communication skills are top-notch. You know how to convey information clearly and cheerfully. Tech-Savvy: Familiarity with MS Office Suite and other administrative tools is a must. Team Player: You work well with others and bring a positive attitude to the workplace. Proactive Attitude: You take initiative and are always looking for ways to improve processes and support your colleagues. Why Join Us? Exciting Challenges: Every day is different in the transport and logistics sector, and we want you to be part of that journey! Supportive Culture: We believe in fostering a work environment where everyone feels valued and motivated. Potential for Future Opportunities: This temporary role could lead to more opportunities within our company. Ready to embark on this adventure with us? If you're enthusiastic about supporting our team and making a difference in the transport and logistics industry, we'd love to hear from you! How to Apply: Send your CV and a brief cover letter highlighting your relevant experience. Don't forget to showcase your personality and enthusiasm-let us see why you'd be a great fit for our team! Application Deadline: 13/02 - If you haven't heard anything by 16/02 then please assume that unfortunately on this occasion that your application has been unsuccesful. Join us in making transport and logistics smoother and more efficient. Your journey starts here! We can't wait to welcome you to our cheerful and professional team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 11, 2026
Seasonal
Job Advertisement: Administrator Location: Paddington, City of Westminster Contract Type: Temporary Are you ready to dive into the exciting world of transport and logistics? Do you have a knack for organization and a passion for helping teams thrive? If so, we have the perfect opportunity for you! Join us as an Administrator and be an integral part of our dynamic team in the heart of Paddington. What's in it for you? Location, Location, Location! Our office is just a breezy 3-minute walk from Paddington train station, making your commute a walk in the park! Vibrant Team Environment: Join a friendly team where your contributions are valued and your ideas are heard. Skill Development: This is a fantastic chance to hone your administrative skills and gain valuable experience in the transport and logistics industry. Key Responsibilities: As our Administrator, you will: Provide essential support to our operations team, ensuring smooth day-to-day activities. Manage schedules, coordinate meetings, and handle correspondence with a cheerful demeanor. Maintain accurate records and databases-your attention to detail will shine here! Assist in preparing reports and presentations that make an impact. Be the go-to person for various administrative tasks, helping to keep our office running like a well-oiled machine. Manage complex approval workflows that can require up to 20+ signatures across engineering, safety, commercial and operational teams. Act as a key administrative point of contact for stakeholders including engineering teams, project managers, commercial leads, finance and external suppliers. Who Are We Looking For? Organized and Efficient: You thrive in a fast-paced environment and can juggle multiple tasks with ease. Excellent Communicator: Your written and verbal communication skills are top-notch. You know how to convey information clearly and cheerfully. Tech-Savvy: Familiarity with MS Office Suite and other administrative tools is a must. Team Player: You work well with others and bring a positive attitude to the workplace. Proactive Attitude: You take initiative and are always looking for ways to improve processes and support your colleagues. Why Join Us? Exciting Challenges: Every day is different in the transport and logistics sector, and we want you to be part of that journey! Supportive Culture: We believe in fostering a work environment where everyone feels valued and motivated. Potential for Future Opportunities: This temporary role could lead to more opportunities within our company. Ready to embark on this adventure with us? If you're enthusiastic about supporting our team and making a difference in the transport and logistics industry, we'd love to hear from you! How to Apply: Send your CV and a brief cover letter highlighting your relevant experience. Don't forget to showcase your personality and enthusiasm-let us see why you'd be a great fit for our team! Application Deadline: 13/02 - If you haven't heard anything by 16/02 then please assume that unfortunately on this occasion that your application has been unsuccesful. Join us in making transport and logistics smoother and more efficient. Your journey starts here! We can't wait to welcome you to our cheerful and professional team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
ADMINISTRATION & IT MANAGER ROLE The Institute for Arts in Therapy & Education (IATE) is one of London's most prestigious independent therapy training institutions, with over 30 years of standing. We are a full member of the United Kingdom Council for Psychotherapy (UKCP), British Association of Counselling and Psychotherapy (BACP) and the government body, Health and Care Professions Council (HCPC). IATE is a small training organisation comprised of approximately 300 on site students, with an additional course offer of short, online courses. The academic staff and students are supported by a small key team of administrative staff who ensure the smooth running of all business, financial and admissions aspects of the training courses. Located in Sugar House Island, east London, we offer our therapist trainees a bespoke and prestigious training location reflective of the arts context in which we offer our training. Trauma Informed Schools & Communities UK (TISCUK) is a community interest company offering training to schools, communities and organisations in trauma-informed practise and is the sister company of IATE. Person Specification: Administration & IT Manager (Airtable Student Database Specialist) Reports to: Chief Operating Officer (COO) Seniority to: IATE's Administrative Team - Academic Officers, Admissions Officer, Placement Co-ordinators and an Office Administrator. Accountability: Overall responsibility for IATE's full administrative processes and function and end to end ownership of the Airtable student database (a vital component of the role). Working Pattern: Part-time: 3 days/22.5 hours per week Hybrid working: Two days worked on-site (Sugar House Island, London) and Wednesdays worked remotely. Purpose of the Role: This is a new role, reporting to the Chief Operating Officer, and will be key to the administrative functioning of the organisation. The Administration & IT Manager will be responsible for the administrative function of IATE's administrative team made up of Academic Officers, Admissions Officer, Placement Co-ordinators and an Office Administrator. It will be the postholder's responsibility to provide strategic and operational leadership of IATE's administration and student services across the full learner journey (enquiry application offer enrolment learning/assessment/placement completion alumni), ensuring high quality service, compliant data management, and reliable digital systems - especially the Airtable student database. The postholder will also have responsibility for TISCUK's Airtable database and will provide IT support, where required, to core staff within both IATE and TISCUK. Key Responsibilities: Lead & develop the Administrative Team: set objectives, allocate work, coach, and oversee performance. Own Airtable (student database): govern structure, permissions, interfaces, automations, and data quality and accuracy. Oversee course administration & student services across the learner lifecycle to agreed deadlines/SLAs. Govern Microsoft 365 & e learning (SharePoint/Teams/Exchange; Moodle/Turnitin) to support academic delivery. Ensure UK GDPR compliance across records, workflows, and communications; manage SARs and retention. Provide pragmatic IT/telephony oversight (on site triage, vendor liaison) to keep operations running smoothly. Essential Experience: Leadership of a busy administration function with clear service standards. Airtable ownership in an education/training context (schema, permissions, Interfaces, Automations, data quality). Course administration across the academic cycle (admissions/enrolment, timetabling, attendance, assessment, progression, completion). Student services case handling (information/advice, welfare signposting, complaints/appeals tracking). Microsoft 365 administration (MFA, role based access, audit, SharePoint sites/permissions). Moodle/Turnitin administration (user provisioning, course/assignment setup, integrations). UK GDPR in practice (lawful bases, privacy notices, SARs, DPIAs, retention/disposal). Desirable Experience: Integrations between Airtable and other platforms (secure notifications, reporting, calendar/email flows). SharePoint information architecture and basic Power Automate workflows. Knowledge, Skills & Competencies: Airtable collaboration/permission models; data validation and governance. Education sector records management and safeguarding touchpoints. M365 security/compliance; Moodle/Turnitin admin fundamentals. People leadership Service orientation Data accuracy & governance. Process design & documentation (SOPs, templates, permissions matrices). Clear communication & training for non technical users. Problem solving & prioritisation during peak cycles; calm under pressure. Privacy by design & confidentiality. Qualifications & Training: Degree or equivalent experience (Information Systems/Computing or related field). Evidence of UK GDPR/data protection training. Advantageous: Microsoft 365 administrator/security certifications. Additional Requirements: Right to work in the UK; satisfactory references. Salary: £48,000 - £52,000 (pro rata) dependent on experience, equating to £28,800 - £31,200 per annum. Annual leave: 30 days annual leave (pro rata) including public holidays. Apply: Applicants will need to apply by sending their CV, with a cover letter detailing their skills and experience, to .
Feb 11, 2026
Full time
ADMINISTRATION & IT MANAGER ROLE The Institute for Arts in Therapy & Education (IATE) is one of London's most prestigious independent therapy training institutions, with over 30 years of standing. We are a full member of the United Kingdom Council for Psychotherapy (UKCP), British Association of Counselling and Psychotherapy (BACP) and the government body, Health and Care Professions Council (HCPC). IATE is a small training organisation comprised of approximately 300 on site students, with an additional course offer of short, online courses. The academic staff and students are supported by a small key team of administrative staff who ensure the smooth running of all business, financial and admissions aspects of the training courses. Located in Sugar House Island, east London, we offer our therapist trainees a bespoke and prestigious training location reflective of the arts context in which we offer our training. Trauma Informed Schools & Communities UK (TISCUK) is a community interest company offering training to schools, communities and organisations in trauma-informed practise and is the sister company of IATE. Person Specification: Administration & IT Manager (Airtable Student Database Specialist) Reports to: Chief Operating Officer (COO) Seniority to: IATE's Administrative Team - Academic Officers, Admissions Officer, Placement Co-ordinators and an Office Administrator. Accountability: Overall responsibility for IATE's full administrative processes and function and end to end ownership of the Airtable student database (a vital component of the role). Working Pattern: Part-time: 3 days/22.5 hours per week Hybrid working: Two days worked on-site (Sugar House Island, London) and Wednesdays worked remotely. Purpose of the Role: This is a new role, reporting to the Chief Operating Officer, and will be key to the administrative functioning of the organisation. The Administration & IT Manager will be responsible for the administrative function of IATE's administrative team made up of Academic Officers, Admissions Officer, Placement Co-ordinators and an Office Administrator. It will be the postholder's responsibility to provide strategic and operational leadership of IATE's administration and student services across the full learner journey (enquiry application offer enrolment learning/assessment/placement completion alumni), ensuring high quality service, compliant data management, and reliable digital systems - especially the Airtable student database. The postholder will also have responsibility for TISCUK's Airtable database and will provide IT support, where required, to core staff within both IATE and TISCUK. Key Responsibilities: Lead & develop the Administrative Team: set objectives, allocate work, coach, and oversee performance. Own Airtable (student database): govern structure, permissions, interfaces, automations, and data quality and accuracy. Oversee course administration & student services across the learner lifecycle to agreed deadlines/SLAs. Govern Microsoft 365 & e learning (SharePoint/Teams/Exchange; Moodle/Turnitin) to support academic delivery. Ensure UK GDPR compliance across records, workflows, and communications; manage SARs and retention. Provide pragmatic IT/telephony oversight (on site triage, vendor liaison) to keep operations running smoothly. Essential Experience: Leadership of a busy administration function with clear service standards. Airtable ownership in an education/training context (schema, permissions, Interfaces, Automations, data quality). Course administration across the academic cycle (admissions/enrolment, timetabling, attendance, assessment, progression, completion). Student services case handling (information/advice, welfare signposting, complaints/appeals tracking). Microsoft 365 administration (MFA, role based access, audit, SharePoint sites/permissions). Moodle/Turnitin administration (user provisioning, course/assignment setup, integrations). UK GDPR in practice (lawful bases, privacy notices, SARs, DPIAs, retention/disposal). Desirable Experience: Integrations between Airtable and other platforms (secure notifications, reporting, calendar/email flows). SharePoint information architecture and basic Power Automate workflows. Knowledge, Skills & Competencies: Airtable collaboration/permission models; data validation and governance. Education sector records management and safeguarding touchpoints. M365 security/compliance; Moodle/Turnitin admin fundamentals. People leadership Service orientation Data accuracy & governance. Process design & documentation (SOPs, templates, permissions matrices). Clear communication & training for non technical users. Problem solving & prioritisation during peak cycles; calm under pressure. Privacy by design & confidentiality. Qualifications & Training: Degree or equivalent experience (Information Systems/Computing or related field). Evidence of UK GDPR/data protection training. Advantageous: Microsoft 365 administrator/security certifications. Additional Requirements: Right to work in the UK; satisfactory references. Salary: £48,000 - £52,000 (pro rata) dependent on experience, equating to £28,800 - £31,200 per annum. Annual leave: 30 days annual leave (pro rata) including public holidays. Apply: Applicants will need to apply by sending their CV, with a cover letter detailing their skills and experience, to .
Finance Administrator Central London x1 Permanent & x1 12 month fixed term Full-time Office-based Salary: £30,000-£35,000pa DOE We are recruiting a Finance Administrator on behalf of our client, a well-established (IFA) financial services organisation based in Central London . This role sits within a centralised administration team and will suit someone who enjoys working in a structured, fast-paced office environment and is keen to build a long-term career in financial services. The successful candidate will provide high-quality administrative support to advisers and wider teams, ensuring client records are accurate, compliant and up to date, while delivering a professional and confidential service. Key Responsibilities: Maintain accurate client records and manage all associated administration Prepare and submit applications in line with internal procedures and compliance standards Process fund switches, valuations, LOAs and client review actions Liaise with product providers, advisers and clients, providing regular progress updates Support advisers with review preparation and client documentation Manage workflows, activity lists and contribute to month-end figures Participate in team meetings and ongoing training After year one, progress to handling more technical cases and queries Skills & Experience Required: 1-2 years' experience in a financial services administration role Understanding of the advice process and exposure to pensions, investments or retirement products Strong attention to detail, numeracy and literacy skills Confident using Microsoft Word and Excel (Intelligent Office knowledge advantageous) Highly organised, discreet and able to work under pressure Proactive, analytical and keen to develop a career in financial services What's on Offer: Clear career progression and increased earning potential Company benefits and structured training Sociable, professional and supportive office environment This is an excellent opportunity for a motivated administrator looking to grow and develop within a reputable financial services business. Click apply below to be considered.
Feb 10, 2026
Full time
Finance Administrator Central London x1 Permanent & x1 12 month fixed term Full-time Office-based Salary: £30,000-£35,000pa DOE We are recruiting a Finance Administrator on behalf of our client, a well-established (IFA) financial services organisation based in Central London . This role sits within a centralised administration team and will suit someone who enjoys working in a structured, fast-paced office environment and is keen to build a long-term career in financial services. The successful candidate will provide high-quality administrative support to advisers and wider teams, ensuring client records are accurate, compliant and up to date, while delivering a professional and confidential service. Key Responsibilities: Maintain accurate client records and manage all associated administration Prepare and submit applications in line with internal procedures and compliance standards Process fund switches, valuations, LOAs and client review actions Liaise with product providers, advisers and clients, providing regular progress updates Support advisers with review preparation and client documentation Manage workflows, activity lists and contribute to month-end figures Participate in team meetings and ongoing training After year one, progress to handling more technical cases and queries Skills & Experience Required: 1-2 years' experience in a financial services administration role Understanding of the advice process and exposure to pensions, investments or retirement products Strong attention to detail, numeracy and literacy skills Confident using Microsoft Word and Excel (Intelligent Office knowledge advantageous) Highly organised, discreet and able to work under pressure Proactive, analytical and keen to develop a career in financial services What's on Offer: Clear career progression and increased earning potential Company benefits and structured training Sociable, professional and supportive office environment This is an excellent opportunity for a motivated administrator looking to grow and develop within a reputable financial services business. Click apply below to be considered.
Resales and Staircasing Manager Temporary 3 months initially with potential to be extended Competitive Rates Hybrid - 3 days a week in the office in Central London Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of 7 staff, 5 officer level and 2 administrators. As the successful candidate you will be responsible for the below: Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners. Ensure all enquiries and transactions are efficiently managed within agreed SLAs. Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements. Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary. Lead on a portfolio of cases, as well as providing support to the team on more complex transactions. Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion. I am looking for someone that has been a manager of a team that is responsible for resales and staircasing. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 09, 2026
Seasonal
Resales and Staircasing Manager Temporary 3 months initially with potential to be extended Competitive Rates Hybrid - 3 days a week in the office in Central London Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of 7 staff, 5 officer level and 2 administrators. As the successful candidate you will be responsible for the below: Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners. Ensure all enquiries and transactions are efficiently managed within agreed SLAs. Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements. Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary. Lead on a portfolio of cases, as well as providing support to the team on more complex transactions. Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion. I am looking for someone that has been a manager of a team that is responsible for resales and staircasing. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
HR Administrator Employee Relations (Temporary) Hybrid - London or Cardiff 4-6 month contract 2 days p/week in the London or Cardiff office (whichever is more convenient) We re looking for an experienced HR Administrator to support a busy Employee Relations team during a period of increased casework. This role sits behind formal HR processes such as disciplinaries, grievances, investigations and appeals. You ll be the person keeping everything organised, documented correctly and moving to deadline. It s process-driven, detail-heavy work and suits someone who has done this before in a structured HR environment. What you ll be doing Maintaining accurate ER case records on the HR system (iTrent or similar) Tracking case progress and ensuring key deadlines are met Scheduling investigation meetings, hearings and appeal panels Coordinating meeting logistics (rooms, virtual links, documentation) Attending formal ER meetings to take clear, impartial notes Preparing and circulating confidential meeting notes Drafting standard correspondence using approved templates Ensuring templates and documentation remain up to date Handling sensitive information in line with GDPR Supporting audits and quality checks of ER documentation Drafting contracts and changes to terms and conditions Providing wider HR administrative support as required What we re looking for Previous experience supporting Employee Relations casework Comfortable attending disciplinaries and grievance hearings to take formal notes Strong organisational skills and attention to detail Experience using HR systems such as iTrent or other HRIS platforms Confident handling confidential and sensitive information Able to work calmly around complex or sensitive situations Background in HR Administration, HR Officer or ER Administration roles This is a hands-on HR administration role supporting formal ER processes. It s well suited to someone who enjoys structured work, clear processes and keeping important documentation accurate and on track.
Feb 08, 2026
Contractor
HR Administrator Employee Relations (Temporary) Hybrid - London or Cardiff 4-6 month contract 2 days p/week in the London or Cardiff office (whichever is more convenient) We re looking for an experienced HR Administrator to support a busy Employee Relations team during a period of increased casework. This role sits behind formal HR processes such as disciplinaries, grievances, investigations and appeals. You ll be the person keeping everything organised, documented correctly and moving to deadline. It s process-driven, detail-heavy work and suits someone who has done this before in a structured HR environment. What you ll be doing Maintaining accurate ER case records on the HR system (iTrent or similar) Tracking case progress and ensuring key deadlines are met Scheduling investigation meetings, hearings and appeal panels Coordinating meeting logistics (rooms, virtual links, documentation) Attending formal ER meetings to take clear, impartial notes Preparing and circulating confidential meeting notes Drafting standard correspondence using approved templates Ensuring templates and documentation remain up to date Handling sensitive information in line with GDPR Supporting audits and quality checks of ER documentation Drafting contracts and changes to terms and conditions Providing wider HR administrative support as required What we re looking for Previous experience supporting Employee Relations casework Comfortable attending disciplinaries and grievance hearings to take formal notes Strong organisational skills and attention to detail Experience using HR systems such as iTrent or other HRIS platforms Confident handling confidential and sensitive information Able to work calmly around complex or sensitive situations Background in HR Administration, HR Officer or ER Administration roles This is a hands-on HR administration role supporting formal ER processes. It s well suited to someone who enjoys structured work, clear processes and keeping important documentation accurate and on track.
Job Title: Customer Contact Adviser Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Customer Contact Adviser with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: The Customer Contact Adviser is a frontline repairs role with enhanced responsibility for follow-on actions, work-in-progress (WIP) control and customer outcomes. While the postholder will remain the first point of contact for residents taking calls, raising repairs and managing enquiries in line with established Repairs Assistant processes this role is differentiated by taking active ownership of repairs beyond the initial logging stage. The postholder is responsible for ensuring follow-on works are raised, repairs are progressed, overdue jobs are actively chased, residents are kept informed, and customer satisfaction feedback is captured. The role plays a key part in improving grip on repairs delivery, reducing backlog and improving communication. Key Responsibilities: First Point of Contact & Repairs Logging - Act as the first point of contact for residents reporting repairs via phone, email, 8x8/WhatsApp, Teams and in person Follow-On Works Ownership (Core Focus of the Role) - Take ownership of all follow-on actions arising from inspections. Resident Communication & Case Ownership - Keep residents informed throughout the full repairs journey. Customer Satisfaction & Feedback - Complete customer satisfaction surveys on a minimum of 10% of completed repairs. Record feedback accurately and escalate negative feedback or service failures Insite Administration & Evidence Handling - Review and action Insite inspection reports and ensure staff raise required works within SLA timeframes. Contractor & Internal Liaison - Act as a key liaison between residents, contractors and internal teams Variations, Quotes & Escalation Control - Monitor all repair variations and follow-on quotes to ensure they are logged, tracked and progressed Knowledge and Experience: A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running. Demonstrate evidence of building and maintaining effective, productive relationships with key stakeholders. Sound knowledge of current and future challenges facing housing as well as an understanding of "third sector" services' issues and sensitivities. Demonstrate a high standard of written skills including report writing and responding professionally to complaints Substantial proven experience in a similar role. Experience of Northgate and CRM Experience of working in social housing. Experience of dealing with complaints Experience of dealing with Disrepair cases Full details of the role profile is available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Service Adviser, Service Administrator, Works Administrator, Service Supervisor, Engineering Administrator, Maintenance Controller, Front Desk, Call Handler, Service Advisor, Customer Service Adviser, may also be considered for this role.
Feb 06, 2026
Full time
Job Title: Customer Contact Adviser Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Customer Contact Adviser with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: The Customer Contact Adviser is a frontline repairs role with enhanced responsibility for follow-on actions, work-in-progress (WIP) control and customer outcomes. While the postholder will remain the first point of contact for residents taking calls, raising repairs and managing enquiries in line with established Repairs Assistant processes this role is differentiated by taking active ownership of repairs beyond the initial logging stage. The postholder is responsible for ensuring follow-on works are raised, repairs are progressed, overdue jobs are actively chased, residents are kept informed, and customer satisfaction feedback is captured. The role plays a key part in improving grip on repairs delivery, reducing backlog and improving communication. Key Responsibilities: First Point of Contact & Repairs Logging - Act as the first point of contact for residents reporting repairs via phone, email, 8x8/WhatsApp, Teams and in person Follow-On Works Ownership (Core Focus of the Role) - Take ownership of all follow-on actions arising from inspections. Resident Communication & Case Ownership - Keep residents informed throughout the full repairs journey. Customer Satisfaction & Feedback - Complete customer satisfaction surveys on a minimum of 10% of completed repairs. Record feedback accurately and escalate negative feedback or service failures Insite Administration & Evidence Handling - Review and action Insite inspection reports and ensure staff raise required works within SLA timeframes. Contractor & Internal Liaison - Act as a key liaison between residents, contractors and internal teams Variations, Quotes & Escalation Control - Monitor all repair variations and follow-on quotes to ensure they are logged, tracked and progressed Knowledge and Experience: A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running. Demonstrate evidence of building and maintaining effective, productive relationships with key stakeholders. Sound knowledge of current and future challenges facing housing as well as an understanding of "third sector" services' issues and sensitivities. Demonstrate a high standard of written skills including report writing and responding professionally to complaints Substantial proven experience in a similar role. Experience of Northgate and CRM Experience of working in social housing. Experience of dealing with complaints Experience of dealing with Disrepair cases Full details of the role profile is available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Service Adviser, Service Administrator, Works Administrator, Service Supervisor, Engineering Administrator, Maintenance Controller, Front Desk, Call Handler, Service Advisor, Customer Service Adviser, may also be considered for this role.
Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service - Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, WhatsApp/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance - Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination - Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication - Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance - Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration - Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role.
Feb 06, 2026
Full time
Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service - Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, WhatsApp/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance - Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination - Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication - Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance - Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration - Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role.
Nottinghill Genesis are looking for a Fire Risk Safety Administrator to ensure that all residents living in our higher and medium risk buildings with service adjustments (vulnerabilities) have a plan in place to evacuate a building. It's about reaching out to residents who may need our support, taking time to understand the resident's needs, and arranging for one of our specialists to assess those needs. It's about making sure we've got really clear and auditable records of how we've communicated with residents, and the records of those plans being put in place and at every stage, you'll need to make sure this sensitive data about our residents is protected Your main duties will include the following: Analysing our service adjustment (vulnerability) data, you'll support determining residents in scope of the Residential PEEPs regulations You'll co-ordinate your workload and the workload of the team digitally through our CRM software, being involved in multiple cases and tasks You'll communicate with residents through their preferred method, and use soft influencing skills to encourage them to make an appointment with us to conduct a person centred fire risk assessment if we think they need one You'll work with Outlook diaries to efficiently schedule appointments for members of your team, as well as your own diary for desk-based appointments Support the team with writing and publishing articles for internal communication channels. These could be linked to campaign awareness raising, spotlighting success stories and publicising lessons learnt. Support the team to create publicity materials for external audiences such as posters and fliers. Work with the team and other stakeholders to update team webpages Carry out large scale mailouts to residents and stakeholders to promote residential PEEPs Inbox management Monitor the team inbox Respond to queries within prescribed timescales, recording contact on our CRM system Monitor the outcome of referrals to the team inbox. Pay rate per hour is 17.07 PAYE and you'll be paid on a weekly basis Please forward updated CV's to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Feb 06, 2026
Contractor
Nottinghill Genesis are looking for a Fire Risk Safety Administrator to ensure that all residents living in our higher and medium risk buildings with service adjustments (vulnerabilities) have a plan in place to evacuate a building. It's about reaching out to residents who may need our support, taking time to understand the resident's needs, and arranging for one of our specialists to assess those needs. It's about making sure we've got really clear and auditable records of how we've communicated with residents, and the records of those plans being put in place and at every stage, you'll need to make sure this sensitive data about our residents is protected Your main duties will include the following: Analysing our service adjustment (vulnerability) data, you'll support determining residents in scope of the Residential PEEPs regulations You'll co-ordinate your workload and the workload of the team digitally through our CRM software, being involved in multiple cases and tasks You'll communicate with residents through their preferred method, and use soft influencing skills to encourage them to make an appointment with us to conduct a person centred fire risk assessment if we think they need one You'll work with Outlook diaries to efficiently schedule appointments for members of your team, as well as your own diary for desk-based appointments Support the team with writing and publishing articles for internal communication channels. These could be linked to campaign awareness raising, spotlighting success stories and publicising lessons learnt. Support the team to create publicity materials for external audiences such as posters and fliers. Work with the team and other stakeholders to update team webpages Carry out large scale mailouts to residents and stakeholders to promote residential PEEPs Inbox management Monitor the team inbox Respond to queries within prescribed timescales, recording contact on our CRM system Monitor the outcome of referrals to the team inbox. Pay rate per hour is 17.07 PAYE and you'll be paid on a weekly basis Please forward updated CV's to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Payroll Administrator Ensure the accurate and timely processing, validation, and administration of payroll data for the UK & Ireland business, supporting an employee population of over 17,000. This role provides flexible support across data entry, validation, and administrative functions, acting as a subject matter expert on payroll systems and processes, and serving as a key contact for payroll queries and projects. This role is a 12 month Fixed Term Contract. What You'll Do Payroll Data Entry & Validation Collate, input, and validate all payroll data into the outsourced payroll system (e.g., Dayforce) via uploads and quick entry screens. Perform manual payroll calculations, ensuring compliance with business policies and statutory legislation. Reconcile payroll reports daily, up to final calculation, and validate integration files via system reports. Maintain accurate records for data audit purposes and ensure all relevant controls (including SOX) are performed. Process Management & Collaboration Ensure all data input and validation is completed within payroll deadlines and business cut-offs. Work collaboratively with other Specialists to proactively manage data errors, highlight issues to relevant data owners, and ensure timely corrections. Provide flexible cover for holidays and absences within the payroll teams. Collect payroll data from all sources and compile reports to meet statutory requirements. Customer Service & Query Resolution Act as the first point of contact for internal and external payroll-related queries, triaging and allocating cases via the case management system. Support business projects requiring payroll input or information, and provide subject matter expertise as needed. System & Process Improvement Act as a system champion (e.g., Dayforce), attending training, supporting functional testing for enhancements or upgrades, and identifying training needs within the team. Support year-end activities (e.g., P11d's) and other payroll-related projects as required. What You'll Need Some experience working within complex payroll departments with multiple payrolls with varying terms and conditions. Proven track record of high-volume payroll data input and validation. Experience completing manual payroll calculations and working to strict deadlines and cut-offs. Exposure to HR Shared Services environments and working under pressure with the ability to prioritise workloads. Excellent understanding of payroll and people processes. Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Feb 06, 2026
Contractor
Payroll Administrator Ensure the accurate and timely processing, validation, and administration of payroll data for the UK & Ireland business, supporting an employee population of over 17,000. This role provides flexible support across data entry, validation, and administrative functions, acting as a subject matter expert on payroll systems and processes, and serving as a key contact for payroll queries and projects. This role is a 12 month Fixed Term Contract. What You'll Do Payroll Data Entry & Validation Collate, input, and validate all payroll data into the outsourced payroll system (e.g., Dayforce) via uploads and quick entry screens. Perform manual payroll calculations, ensuring compliance with business policies and statutory legislation. Reconcile payroll reports daily, up to final calculation, and validate integration files via system reports. Maintain accurate records for data audit purposes and ensure all relevant controls (including SOX) are performed. Process Management & Collaboration Ensure all data input and validation is completed within payroll deadlines and business cut-offs. Work collaboratively with other Specialists to proactively manage data errors, highlight issues to relevant data owners, and ensure timely corrections. Provide flexible cover for holidays and absences within the payroll teams. Collect payroll data from all sources and compile reports to meet statutory requirements. Customer Service & Query Resolution Act as the first point of contact for internal and external payroll-related queries, triaging and allocating cases via the case management system. Support business projects requiring payroll input or information, and provide subject matter expertise as needed. System & Process Improvement Act as a system champion (e.g., Dayforce), attending training, supporting functional testing for enhancements or upgrades, and identifying training needs within the team. Support year-end activities (e.g., P11d's) and other payroll-related projects as required. What You'll Need Some experience working within complex payroll departments with multiple payrolls with varying terms and conditions. Proven track record of high-volume payroll data input and validation. Experience completing manual payroll calculations and working to strict deadlines and cut-offs. Exposure to HR Shared Services environments and working under pressure with the ability to prioritise workloads. Excellent understanding of payroll and people processes. Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Executive Assistant, Chief Scientific Officer Job Title: Executive Assistant to the Chief Scientific Officer Location: London (with travel to Stevenage) Job Type: Permanent Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role: The Executive Assistant (EA) will report directly to the Chief Scientific Officer (CSO), and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the CSO to focus on leadership, decision-making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi-tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the CSO. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail-oriented calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the CSO's email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end-to-end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set-up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post-travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the CSO and their internal and external stakeholders and team, building and maintaining strong relationships, representing the CSO's interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the CSO with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the CSO to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a CSO or board level executive in a science organisation, preferably a Pharmaceutical organisation or a fast paced Biotech. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high-quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem-solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision-making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education: No formal qualification is required although A-Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities: Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us: LifeArc is a not-for-profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you: Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long-term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity . click apply for full job details
Feb 06, 2026
Full time
Executive Assistant, Chief Scientific Officer Job Title: Executive Assistant to the Chief Scientific Officer Location: London (with travel to Stevenage) Job Type: Permanent Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role: The Executive Assistant (EA) will report directly to the Chief Scientific Officer (CSO), and will provide comprehensive professional support for a wide range of tasks and responsibilities, acting as a strategic business partner with the primary focus of enabling the CSO to focus on leadership, decision-making and business priorities. The role will deliver effective and efficient administrative and logistical duties requiring extensive multi-tasking and prioritisation of business requirements. The role is required to anticipate issues and take initiative to proactively deal with these. They will be the key contact for internal and external stakeholders and VIPs wishing to liaise with the CSO. The highest level of integrity and discretion with a strong commitment to LifeArc and its values is expected. About you and your responsibilities. You will: Provide proactive and detail-oriented calendar and diary management, coordinating complex schedules and meetings to ensure optimal time management and efficiency Proactively manage the CSO's email inbox to include implementation of a structured system for efficient triaging, prioritisation, and drafting of more substantive responses to ensure timely communication and workflow continuity Act as the primary point of contact, prioritise and manage enquiries and requests with accuracy and professionalism whilst proactively troubleshooting conflicts; apply sound judgement and provide actionable recommendations to support seamless daily operations and stakeholder engagement Coordinate and oversee timely end-to-end logistics for internal and external meetings and events, including scheduling, agenda and document preparation, distribution of presentation materials, taking meeting minutes, follow up on action items, room set-up and refreshments and the greeting of visitors Coordinate and manage travel arrangements to include booking transportation and accommodation, preparing detailed itineraries, and managing post-travel expense reconciliation Support project coordination by managing deadlines, accurately taking meeting minutes, tracking and following up on actions, and assisting colleagues to ensure timely delivery of tasks and projects Function as key liaison between the CSO and their internal and external stakeholders and team, building and maintaining strong relationships, representing the CSO's interests, and facilitating effective communication and collaboration Manage sensitive information and confidential matters with the highest level of discretion, ensuring trust, integrity, and professionalism in all interactions Provide the CSO with timely updates on upcoming commitments; anticipate their needs in advance of meetings and events ensuring Function as a barometer for the broader environment by sensing emerging issues and dynamics and alerting the CSO to these when appropriate Proactively collaborate with other EA and PA colleagues to develop and enhance ways of working, providing cover and assistance when required and actively sharing best practices to drive consistency and efficiency across the team Undertake additional projects and duties as assigned, demonstrating flexibility and a proactive approach to evolving business needs Challenge existing procedures to drive improvements in operational efficiency and reliability Essential experience required: Significant executive level support experience, specifically having supported a CSO or board level executive in a science organisation, preferably a Pharmaceutical organisation or a fast paced Biotech. Advanced Microsoft Office suite expertise for presentation and visuals preparation and manipulation, budget tracking, expense processing, business letters and formal communications Proficient with technology including tools such as SharePoint, Teams, and Board Governance software, preferably Diligent Strong verbal and written communication skills for interaction with stakeholders and drafting of correspondence Proficient in preparing Board packs and reports Exceptional organisational and time management skills to support efficient productivity Impeccable attention to detail to ensure accuracy and efficiency to minimise the need for rework, and aid the production of high-quality work Strong interpersonal skills and emotional intelligence to support navigating professional relationships effectively, and enabling positive collaboration and conflict resolution for improved teamwork Solid problem-solving skills to navigate challenges and support making informed decisions using good judgement Effective clear and concise minute taking skills to ensure the accurate recording of essential information, actions, decisions, and key points Proficient project coordination skills with the ability to manage tasks, people, and resource to track that projects run smoothly, meets objectives, and within deadlines Strong decision-making ability - able to identify the most suitable solution having considered all relevant perspectives Ability to respond swiftly, appropriately and efficiently to situations and events that demand immediate attention or quick turnaround Education: No formal qualification is required although A-Level education or equivalent is expected Formal EA training or relevant professional qualifications (e.g. Level 4/5 Executive Assistant Certificate IEAA - Institute of Executive Assistants and Administrators) is desirable Skills & abilities: Resilient and able to adapt to change and find ways through evolving situations, maintaining calm when under pressure Resourceful and able to work on own initiative with minimal direction, be adaptable and creative to effectively overcome challenges and achieve the right outcomes Proactive and achieves effective outcomes by planning ahead, anticipating needs, identifying opportunities, and actively working towards solutions and taking the initiative before potential challenges arise Discreet and operates with a high level of integrity across the duties of the role from confidentiality of information, and being mindful of how words and actions might affect others, to not participating in hearsay Positive and professional with exemplary standards at all times, particularly when interacting with a diverse array of stakeholders About us: LifeArc is a not-for-profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you: Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long-term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme's 'minimum criteria' is referred to as 'essential criteria') Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity . click apply for full job details