An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Service Advisor , you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process. This full-time permanent role offers basic salary range of £28,000 - £34,000 plus bonus of up to £4,000 (OTE £36,000). You will be responsible for Acting as the primary point of contact for customers throughout the service journey Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately Advising customers of any outstanding recalls and arranging the necessary work Confirming the repair category such as retail, fleet or warranty before work begins Providing regular updates on vehicle progress while it is in the workshop Preparing costings for completed work and producing accurate invoices Processing walk-in bookings and managing service appointments Monitoring expected completion times and informing customers of any delays Maintaining accurate vehicle service histories and documentation What we are looking for Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role. Background in a customer service role. Proven experience in an automotive service environment, ideally HGV or light commercial vehicles. High level of attention to detail and accuracy when handling service documentation Strong problem-solving ability and practical technical awareness Working knowledge of Microsoft Office, including intermediate Excel skills What s on offer Competitive Salary 30 days annual leave including bank holidays. Additional leave based on service milestones. Employer pension scheme and various employee benefits. Personal accident cover Free Class IV MOT Mental Health Support Corporate uniform provided. Paternity pay receive full pay for 2 weeks EV salary sacrifice scheme Cycle-to-work options Onsite Parking Earn a £1,500 Referral Bonus Paid Saturday shifts at enhanced rates. Multi-manufacturer training programmes and career development opportunities. This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Mar 12, 2026
Full time
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Service Advisor , you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process. This full-time permanent role offers basic salary range of £28,000 - £34,000 plus bonus of up to £4,000 (OTE £36,000). You will be responsible for Acting as the primary point of contact for customers throughout the service journey Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately Advising customers of any outstanding recalls and arranging the necessary work Confirming the repair category such as retail, fleet or warranty before work begins Providing regular updates on vehicle progress while it is in the workshop Preparing costings for completed work and producing accurate invoices Processing walk-in bookings and managing service appointments Monitoring expected completion times and informing customers of any delays Maintaining accurate vehicle service histories and documentation What we are looking for Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role. Background in a customer service role. Proven experience in an automotive service environment, ideally HGV or light commercial vehicles. High level of attention to detail and accuracy when handling service documentation Strong problem-solving ability and practical technical awareness Working knowledge of Microsoft Office, including intermediate Excel skills What s on offer Competitive Salary 30 days annual leave including bank holidays. Additional leave based on service milestones. Employer pension scheme and various employee benefits. Personal accident cover Free Class IV MOT Mental Health Support Corporate uniform provided. Paternity pay receive full pay for 2 weeks EV salary sacrifice scheme Cycle-to-work options Onsite Parking Earn a £1,500 Referral Bonus Paid Saturday shifts at enhanced rates. Multi-manufacturer training programmes and career development opportunities. This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sales Executive / Telesales Executive Drive B2B sales growth in a phone-based telesales role generating leads, managing pipeline activity and closing deals. Ideal for a motivated sales professional seeking uncapped commission and strong earning potential in a supportive, target-driven environment. If you've also worked in the following roles, we'd also like to hear from you: Sales Advisor, Sales Development Representative / SDR, Inside Sales Executive, Account Executive, Lead Generation Executive, Sales Agent, New Business Development Executive, Outbound Sales Executive, Telemarketing Executive SALARY: £25,000 per annum / £35,000 OTE (uncapped) (includes basic salary) LOCATION: Mansfield, Nottinghamshire, East Midlands / Hybrid Working Considered JOB TYPE: Full-Time, Permanent WORKING HOURS: 9am - 4pm, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Sales Executive / Telesales Executive with proven B2B sales and telesales experience who is motivated by commission and achieving revenue targets. As a Sales Executive / Telesales Executive you will focus on outbound calling, lead generation and pipeline management, identifying opportunities across a range of industries and booking qualified appointments for the field sales team. Working in a target-driven environment, the Sales Executive / Telesales Executive will build strong client relationships, manage CRM systems and maximise business growth, with ongoing support and the opportunity to develop a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Sales Executive / Telesales Executive include: Outbound Sales Calls: Proactively contact businesses across the UK to generate new leads and identify sales opportunities Lead Generation: Develop and qualify prospects, directing relevant opportunities to the field sales team Pipeline Management: Build, manage and maintain a robust sales pipeline using the CRM system Revenue Target Achievement: Work towards and exceed monthly sales and activity targets Customer Relationship Management: Follow up warm leads and existing customers to secure repeat business and long-term partnerships Client Record Keeping: Accurately record all activity, conversations and bookings on internal systems Market Research: Use social media platforms such as LinkedIn and industry news to identify new business opportunities Professional Communication: Deliver exceptional customer service at every stage of the sales process CANDIDATE REQUIREMENTS Proven experience in B2B sales, telesales or customer service within a target-driven environment Experience with outbound calling, lead generation and closing deals Strong communication and negotiation skills with the ability to build lasting customer relationships Experience using CRM systems and managing sales pipeline activity A resilient, self-motivated and results-driven approach Strong commercial awareness and IT proficiency Ability to work independently and manage time effectively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14411 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mansfield, Nottinghamshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 11, 2026
Full time
Sales Executive / Telesales Executive Drive B2B sales growth in a phone-based telesales role generating leads, managing pipeline activity and closing deals. Ideal for a motivated sales professional seeking uncapped commission and strong earning potential in a supportive, target-driven environment. If you've also worked in the following roles, we'd also like to hear from you: Sales Advisor, Sales Development Representative / SDR, Inside Sales Executive, Account Executive, Lead Generation Executive, Sales Agent, New Business Development Executive, Outbound Sales Executive, Telemarketing Executive SALARY: £25,000 per annum / £35,000 OTE (uncapped) (includes basic salary) LOCATION: Mansfield, Nottinghamshire, East Midlands / Hybrid Working Considered JOB TYPE: Full-Time, Permanent WORKING HOURS: 9am - 4pm, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Sales Executive / Telesales Executive with proven B2B sales and telesales experience who is motivated by commission and achieving revenue targets. As a Sales Executive / Telesales Executive you will focus on outbound calling, lead generation and pipeline management, identifying opportunities across a range of industries and booking qualified appointments for the field sales team. Working in a target-driven environment, the Sales Executive / Telesales Executive will build strong client relationships, manage CRM systems and maximise business growth, with ongoing support and the opportunity to develop a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Sales Executive / Telesales Executive include: Outbound Sales Calls: Proactively contact businesses across the UK to generate new leads and identify sales opportunities Lead Generation: Develop and qualify prospects, directing relevant opportunities to the field sales team Pipeline Management: Build, manage and maintain a robust sales pipeline using the CRM system Revenue Target Achievement: Work towards and exceed monthly sales and activity targets Customer Relationship Management: Follow up warm leads and existing customers to secure repeat business and long-term partnerships Client Record Keeping: Accurately record all activity, conversations and bookings on internal systems Market Research: Use social media platforms such as LinkedIn and industry news to identify new business opportunities Professional Communication: Deliver exceptional customer service at every stage of the sales process CANDIDATE REQUIREMENTS Proven experience in B2B sales, telesales or customer service within a target-driven environment Experience with outbound calling, lead generation and closing deals Strong communication and negotiation skills with the ability to build lasting customer relationships Experience using CRM systems and managing sales pipeline activity A resilient, self-motivated and results-driven approach Strong commercial awareness and IT proficiency Ability to work independently and manage time effectively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14411 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mansfield, Nottinghamshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Service Advisor required for a fleet repair centre based near Heathrow. Salary up to 32,000. Duties will include: Create the handover from day shift to night shift. Handle booking in of vehicles for service / MOT / repair and arranging third party repairs working with the workshop supervisor/stores/other receptionist and management. Informing customers of progress and seeking authorisation for work required. Inform customers of vehicles to be collected. Rebooking vehicles for further repairs. Bookings and pricing. Arrange & Issue purchase orders for third party work. Typing/pricing/creation of job cards/checking for vehicle recalls & campaigns. Issuing work to mechanical staff and mobile service vans. Requesting purchase orders and liaising with accounts/stores and workshop. Create Day & Night shift time sheets. Principal Areas of Responsibility Responsible for warranty and contract jobs. General reception work. Deliver promised work on time and to a high quality standard Hours: Monday - Friday: 9am-6pm, (Alternate Saturday 7am-1pm paid overtime)
Mar 10, 2026
Full time
Service Advisor required for a fleet repair centre based near Heathrow. Salary up to 32,000. Duties will include: Create the handover from day shift to night shift. Handle booking in of vehicles for service / MOT / repair and arranging third party repairs working with the workshop supervisor/stores/other receptionist and management. Informing customers of progress and seeking authorisation for work required. Inform customers of vehicles to be collected. Rebooking vehicles for further repairs. Bookings and pricing. Arrange & Issue purchase orders for third party work. Typing/pricing/creation of job cards/checking for vehicle recalls & campaigns. Issuing work to mechanical staff and mobile service vans. Requesting purchase orders and liaising with accounts/stores and workshop. Create Day & Night shift time sheets. Principal Areas of Responsibility Responsible for warranty and contract jobs. General reception work. Deliver promised work on time and to a high quality standard Hours: Monday - Friday: 9am-6pm, (Alternate Saturday 7am-1pm paid overtime)
Senior Aftersales Advisor - Car Dealership Welling (South East London) Monday to Friday, no Weekends! 35,000 - 45,000 OTE/annum is achievable. We are looking for an experienced Senior Aftersales Advisor for a Franchised Car Dealership in the Welling area. Benefits 35,000 - 45,000 with bonusses is achievable. Industry leading package Access to Perks at Work discounts Enrolment into career development programs This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Meeting and greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections. The Role Communicating with customers regarding their vehicle needs. Maintaining positive relationships with customers to ensure repeat and return custom. Using online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes. Keeping customers updated about the status of their vehicle through the workshop Liaising with your technician colleagues about vehicle statuses, and ensuring that vehicles will be ready for customer on time. The successful Applicant Will have 2 years recent experience working as a Vehicle Service Advisor. Understand the importance of the EVHC process. Be focused on delivering a great customer experience. Had no more than 3 employers in the last 6 years. Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply. If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Mar 10, 2026
Full time
Senior Aftersales Advisor - Car Dealership Welling (South East London) Monday to Friday, no Weekends! 35,000 - 45,000 OTE/annum is achievable. We are looking for an experienced Senior Aftersales Advisor for a Franchised Car Dealership in the Welling area. Benefits 35,000 - 45,000 with bonusses is achievable. Industry leading package Access to Perks at Work discounts Enrolment into career development programs This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Meeting and greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections. The Role Communicating with customers regarding their vehicle needs. Maintaining positive relationships with customers to ensure repeat and return custom. Using online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes. Keeping customers updated about the status of their vehicle through the workshop Liaising with your technician colleagues about vehicle statuses, and ensuring that vehicles will be ready for customer on time. The successful Applicant Will have 2 years recent experience working as a Vehicle Service Advisor. Understand the importance of the EVHC process. Be focused on delivering a great customer experience. Had no more than 3 employers in the last 6 years. Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply. If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
A dedicated veterinary practice in the UK is seeking a Client Care Advisor who will be the first point of contact for clients. You will assist with bookings, answer questions, and support the team with administrative tasks while ensuring a smooth and caring experience for pet owners. The ideal candidate will have experience in customer service and possess excellent communication skills. You will join a supportive team that values a positive work environment and the well-being of both staff and pets.
Mar 08, 2026
Full time
A dedicated veterinary practice in the UK is seeking a Client Care Advisor who will be the first point of contact for clients. You will assist with bookings, answer questions, and support the team with administrative tasks while ensuring a smooth and caring experience for pet owners. The ideal candidate will have experience in customer service and possess excellent communication skills. You will join a supportive team that values a positive work environment and the well-being of both staff and pets.
Service Centre Advisor Part Time role available of 21.25 hours per week Monday- Friday 08.00-12.15 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum (pro rata) The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 19 March 2026
Mar 05, 2026
Full time
Service Centre Advisor Part Time role available of 21.25 hours per week Monday- Friday 08.00-12.15 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum (pro rata) The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 19 March 2026
Customer Service Advisor - Vehicle Accident Repair Centre Location: Milton Keynes Office Based Contract Type: Permanent Salary: £28,000 - £32,000 Must have a full drivers licence and to have experience in the automotive industry Our client is a well-established, insurance-approved vehicle accident repair centre based in Milton Keynes. They're seeking a professional and customer-focused Customer Service Advisor to join their growing team. If you're looking to advance your career in customer service within the automotive repair sector and have the skills to deliver excellent communication and support, this is an opportunity to make a real difference to customers during challenging times. Position Overview As a Customer Service Advisor, you'll be the primary point of contact for customers throughout the vehicle repair process. You'll manage enquiries, provide regular progress updates, coordinate with insurance companies and internal teams, and ensure every customer interaction reflects the company's commitment to high-quality service. Your role is essential to customer satisfaction and the smooth operation of repair schedules and collections. Responsibilities Serve as the main contact for customers, providing support and updates throughout their repair journey Manage inbound and outbound customer enquiries via phone and email professionally Provide regular, clear progress updates on vehicle repairs to keep customers informed Liaise with insurance companies, engineers, technicians and internal departments effectively Accurately update customer records and job progress in internal management systems Coordinate repair bookings, schedules and arrange vehicle collections or deliveries Handle customer concerns with professionalism and resolve issues promptly Ensure all communication reflects the company's commitment to high-quality service standards Requirements Previous experience in a customer service or service advisor role (automotive industry preferred) Strong verbal and written communication skills Excellent organisational and time-management abilities Ability to multitask effectively in a fast-paced environment Professional telephone manner and friendly, empathetic approach Good IT skills and familiarity with customer management systems Proactive, solution-oriented mindset with high attention to detail Reliable, dependable and well-presented Ability to work effectively as part of a team Benefits 28 days annual leave including bank holidays Company pension scheme Opportunity to develop and progress within a reputable accident repair centre Supportive team environment Alongside a competitive benefits package, you'll work within a supportive team environment that values professional service, honest communication and customer care. You'll have clear opportunities to develop your skills and progress your career within a well-established, trusted organisation. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this Customer Service Advisor role, please send your application to us. Please include your CV to (url removed) outlining your relevant experience in customer service and why you're interested in this opportunity. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Mar 02, 2026
Full time
Customer Service Advisor - Vehicle Accident Repair Centre Location: Milton Keynes Office Based Contract Type: Permanent Salary: £28,000 - £32,000 Must have a full drivers licence and to have experience in the automotive industry Our client is a well-established, insurance-approved vehicle accident repair centre based in Milton Keynes. They're seeking a professional and customer-focused Customer Service Advisor to join their growing team. If you're looking to advance your career in customer service within the automotive repair sector and have the skills to deliver excellent communication and support, this is an opportunity to make a real difference to customers during challenging times. Position Overview As a Customer Service Advisor, you'll be the primary point of contact for customers throughout the vehicle repair process. You'll manage enquiries, provide regular progress updates, coordinate with insurance companies and internal teams, and ensure every customer interaction reflects the company's commitment to high-quality service. Your role is essential to customer satisfaction and the smooth operation of repair schedules and collections. Responsibilities Serve as the main contact for customers, providing support and updates throughout their repair journey Manage inbound and outbound customer enquiries via phone and email professionally Provide regular, clear progress updates on vehicle repairs to keep customers informed Liaise with insurance companies, engineers, technicians and internal departments effectively Accurately update customer records and job progress in internal management systems Coordinate repair bookings, schedules and arrange vehicle collections or deliveries Handle customer concerns with professionalism and resolve issues promptly Ensure all communication reflects the company's commitment to high-quality service standards Requirements Previous experience in a customer service or service advisor role (automotive industry preferred) Strong verbal and written communication skills Excellent organisational and time-management abilities Ability to multitask effectively in a fast-paced environment Professional telephone manner and friendly, empathetic approach Good IT skills and familiarity with customer management systems Proactive, solution-oriented mindset with high attention to detail Reliable, dependable and well-presented Ability to work effectively as part of a team Benefits 28 days annual leave including bank holidays Company pension scheme Opportunity to develop and progress within a reputable accident repair centre Supportive team environment Alongside a competitive benefits package, you'll work within a supportive team environment that values professional service, honest communication and customer care. You'll have clear opportunities to develop your skills and progress your career within a well-established, trusted organisation. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this Customer Service Advisor role, please send your application to us. Please include your CV to (url removed) outlining your relevant experience in customer service and why you're interested in this opportunity. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Bodyshop Customer Service Advisor Location: Basildon Monday - Friday 8:00am - 6:00pm Salary: Up to 30,000 (DOE) + Performance Bonus MPJ Recruitment are proud to be partnering with a well-established and highly reputable car Bodyshop in Essex. Known for delivering high-quality vehicle repairs and exceptional customer service, our client takes pride in restoring vehicles to pre-accident condition with precision, professionalism, and care. This is an exciting opportunity for a confident, organised, and customer-focused Bodyshop Customer Service Advisor to become the welcoming face of the business. If you enjoy delivering first-class service and thrive in a busy automotive environment, this role offers the chance to join a supportive team where your contribution is truly valued. The Opportunity: As the first point of contact, you will play a key role in ensuring every customer receives a smooth and professional experience from start to finish, making a real impact on the overall customer journey. Key Responsibilities: Welcome customers and visitors in a friendly and professional manner Manage incoming calls, emails, and enquiries efficiently Schedule vehicle inspections, estimates, and repair bookings Liaise with customers, insurance companies, and the workshop team Prepare and issue job cards, estimates, and invoices Provide regular updates on repair progress and completion times Maintain accurate records and update internal management systems Ensure the reception and waiting area remain clean, tidy, and welcoming Support management with general administrative duties What We're Looking For: Previous front-of-house or customer service experience (automotive sector preferred) Strong communication and interpersonal skills Excellent organisational skills and attention to detail Confident using Microsoft Office (experience with body-shop systems advantageous) Ability to remain calm and professional in a fast-paced environment Positive, proactive attitude with strong team spirit Experience within automotive, insurance, or vehicle repair industries is highly desirable What's in It for You?: Competitive salary up to 30,000 (depending on experience) Cash performance bonus 28 days holiday (including bank holidays) Company pension scheme Supportive and friendly team environment Ongoing training and development opportunities Monday to Friday working - no weekends involved If you're looking to join a respected, growing company where customer service is truly valued, we'd love to hear from you. Click APPLY today and we will be in touch promptly.
Feb 28, 2026
Full time
Bodyshop Customer Service Advisor Location: Basildon Monday - Friday 8:00am - 6:00pm Salary: Up to 30,000 (DOE) + Performance Bonus MPJ Recruitment are proud to be partnering with a well-established and highly reputable car Bodyshop in Essex. Known for delivering high-quality vehicle repairs and exceptional customer service, our client takes pride in restoring vehicles to pre-accident condition with precision, professionalism, and care. This is an exciting opportunity for a confident, organised, and customer-focused Bodyshop Customer Service Advisor to become the welcoming face of the business. If you enjoy delivering first-class service and thrive in a busy automotive environment, this role offers the chance to join a supportive team where your contribution is truly valued. The Opportunity: As the first point of contact, you will play a key role in ensuring every customer receives a smooth and professional experience from start to finish, making a real impact on the overall customer journey. Key Responsibilities: Welcome customers and visitors in a friendly and professional manner Manage incoming calls, emails, and enquiries efficiently Schedule vehicle inspections, estimates, and repair bookings Liaise with customers, insurance companies, and the workshop team Prepare and issue job cards, estimates, and invoices Provide regular updates on repair progress and completion times Maintain accurate records and update internal management systems Ensure the reception and waiting area remain clean, tidy, and welcoming Support management with general administrative duties What We're Looking For: Previous front-of-house or customer service experience (automotive sector preferred) Strong communication and interpersonal skills Excellent organisational skills and attention to detail Confident using Microsoft Office (experience with body-shop systems advantageous) Ability to remain calm and professional in a fast-paced environment Positive, proactive attitude with strong team spirit Experience within automotive, insurance, or vehicle repair industries is highly desirable What's in It for You?: Competitive salary up to 30,000 (depending on experience) Cash performance bonus 28 days holiday (including bank holidays) Company pension scheme Supportive and friendly team environment Ongoing training and development opportunities Monday to Friday working - no weekends involved If you're looking to join a respected, growing company where customer service is truly valued, we'd love to hear from you. Click APPLY today and we will be in touch promptly.
Service Advisor Basic Salary: £28,000 OTE: £36,000 Location: Hedge End Benefits: Brand Training Company Car Scheme Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53074
Feb 27, 2026
Full time
Service Advisor Basic Salary: £28,000 OTE: £36,000 Location: Hedge End Benefits: Brand Training Company Car Scheme Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53074
Service Advisor Location: Southend on Sea Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor role, please contact Skills and quote job number: 52336
Feb 27, 2026
Full time
Service Advisor Location: Southend on Sea Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor role, please contact Skills and quote job number: 52336
Service Advisor Basic Salary & OTE : £35,000 Location: Salisbury Benefits: Life Assurance Birthday off Cycle To Work Scheme Referral Bonus Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52327
Feb 27, 2026
Full time
Service Advisor Basic Salary & OTE : £35,000 Location: Salisbury Benefits: Life Assurance Birthday off Cycle To Work Scheme Referral Bonus Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52327
Service Advisor Basic Salary: 28,500 OTE : 32,000 Hours: Monday-Friday 8am-5:30pm, Saturday 1 in 3 8am-12:30pm Location: Hull Benefits: Referral Programme Employee Discount Cycle to Work Sick Pay Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53086
Feb 27, 2026
Full time
Service Advisor Basic Salary: 28,500 OTE : 32,000 Hours: Monday-Friday 8am-5:30pm, Saturday 1 in 3 8am-12:30pm Location: Hull Benefits: Referral Programme Employee Discount Cycle to Work Sick Pay Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53086
Service Advisor Basic Salary: 28,000 + Bonus Hours: Monday to Friday, Saturday on Rota Location: Wakefield Benefits: Employee Discount Cycle to work scheme Referral Programme Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53296
Feb 27, 2026
Full time
Service Advisor Basic Salary: 28,000 + Bonus Hours: Monday to Friday, Saturday on Rota Location: Wakefield Benefits: Employee Discount Cycle to work scheme Referral Programme Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53296
About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Location: 1 Lochrin Square, Edinburgh (On-site) Hours : Full time, 37.5 Hours per week. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at (url removed) Have a good trip, and see you soon!
Feb 27, 2026
Full time
About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Location: 1 Lochrin Square, Edinburgh (On-site) Hours : Full time, 37.5 Hours per week. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at (url removed) Have a good trip, and see you soon!
VWAuditec Bishops Stortford are currently recruiting for a Motor trade/Automotive Service Advisor looking to work in a less pressured environment than that of a Main Dealer. We are an established and highly respected independent business, specialising in Volkswagen, Audi, SEAT, Cupra and Skoda products. Working in our front-of-house reception, duties include - Checking in customers at the start of the day and confirming work requirements Taking telephone bookings for future work and answering customer enquiries Looking up and ordering of parts Liaising with Vehicle Technicians and advising and selling additional identified repair work Preparing job cards for future bookings Production of customer invoices Explaining the work carried out and handing over the customer's vehicles A good knowledge of vehicle parts and locations is key to this role. We offer - Excellent rates of pay No weekend or Bank Holiday working Minimum 22 days holiday No pressure from productivity or sales targets Working with main dealer/factory equipment and access to all technical information Clean and comfortable working conditions Manufacturers' training courses available (Volkswagen Group Head Office, Milton Keynes) Secure on-site staff parking Working with a highly experienced and customer focused team Working for a privately owned business who prides themselves on customer service and providing the best working environment for our colleagues
Feb 27, 2026
Full time
VWAuditec Bishops Stortford are currently recruiting for a Motor trade/Automotive Service Advisor looking to work in a less pressured environment than that of a Main Dealer. We are an established and highly respected independent business, specialising in Volkswagen, Audi, SEAT, Cupra and Skoda products. Working in our front-of-house reception, duties include - Checking in customers at the start of the day and confirming work requirements Taking telephone bookings for future work and answering customer enquiries Looking up and ordering of parts Liaising with Vehicle Technicians and advising and selling additional identified repair work Preparing job cards for future bookings Production of customer invoices Explaining the work carried out and handing over the customer's vehicles A good knowledge of vehicle parts and locations is key to this role. We offer - Excellent rates of pay No weekend or Bank Holiday working Minimum 22 days holiday No pressure from productivity or sales targets Working with main dealer/factory equipment and access to all technical information Clean and comfortable working conditions Manufacturers' training courses available (Volkswagen Group Head Office, Milton Keynes) Secure on-site staff parking Working with a highly experienced and customer focused team Working for a privately owned business who prides themselves on customer service and providing the best working environment for our colleagues
About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. The Role As a Customer Service Advisor, you'll be the voice of - helping travellers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Location: 1 Lochrin Square, Edinburgh (On-site) Hours: Full time, 37.5 hours a week. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across French and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and French (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at (url removed) Have a good trip, and see you soon!
Feb 27, 2026
Full time
About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. The Role As a Customer Service Advisor, you'll be the voice of - helping travellers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Location: 1 Lochrin Square, Edinburgh (On-site) Hours: Full time, 37.5 hours a week. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across French and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and French (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at (url removed) Have a good trip, and see you soon!
Job Type: Part-time (10-20 hours/week, potential to scale to full-time) Location: Remote (Must overlap with some UK business hours) About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle. About the Company Our client is a fast-scaling international organization operating across multiple countries, focused on building high-performance sales teams and optimizing revenue infrastructure. With a strong growth trajectory and an expanding global footprint, they are investing heavily in revenue operations to build a scalable, automated, and data-driven sales engine. We are seeking a Senior Revenue Operations Manager / Pipedrive Expert to take full ownership of the company's global Pipedrive ecosystem. In this remote sales operations role, you will act as the architect of the revenue engine designing high-converting sales pipelines, implementing automation, integrating key tools, and ensuring flawless CRM performance across multiple international markets. You will work at the intersection of Sales, Marketing, and Operations, serving as the internal CRM specialist and strategic advisor. If you thrive in remote RevOps jobs, love solving API challenges, and enjoy building scalable automation systems, this is an elite-level opportunity. This is not a maintenance role, it is a strategic, high-impact Revenue Operations position where you will architect and continuously optimize the company's global CRM and sales infrastructure. Key Responsibilities Pipedrive Architecture & Management Serve as the primary system administrator for the global Pipedrive instance. Design and optimise logical, high-converting sales processes and pipeline stages. Implement complex customisations (custom fields, filters, reporting views, permissions). Conduct proactive system audits to identify inefficiencies and implement improvements without being prompted. Standardise global CRM structures while accommodating local market variations. Automations & Integrations Build and maintain advanced workflow automations within Pipedrive. Create and manage multi-step automations using Zapier and/or Make. Oversee integrations with tools such as Calendly (bookings), Aircall (VoIP), DocuSign (e-signature), and email marketing platforms. Troubleshoot API connections, resolve sync errors, and maintain data integrity. Ensure seamless data flow across the entire sales and marketing tech stack. Revenue Operations & Strategy Collaborate with country managers to tailor pipelines while preserving global reporting consistency. Own lead flow management - ensuring accurate capture, routing, and assignment of marketing leads. Build and maintain Pipedrive Insights dashboards to track KPIs, sales velocity, and conversion rates. Provide actionable insights to leadership based on CRM data. Marketing & Stakeholder Support Support email campaign setup and CRM audience segmentation. Act as the internal CRM help desk for international sales teams. Document processes through SOPs and Loom walkthroughs. Liaise with external vendors and technology partners for implementation and troubleshooting. Fully fluent in English (written and spoken). 3+ years of hands on Pipedrive administration experience. Deep understanding of CRM architecture, workflows, limitations, and best practices. Proven experience building multi step automations in Zapier (or similar platforms). Experience integrating Aircall, Calendly, DocuSign, and email marketing systems. Strong understanding of Sales Operations and scalable process design. Ability to explain technical systems clearly to non technical stakeholders in a remote environment. Bonus Skills (Nice to Have) Pipedrive Certified Expert status. German language proficiency. Advanced Zapier automation experience. Experience with email marketing integrations and CRM syncing. Basic knowledge of APIs and webhooks. Fully Remote: Work from anywhere Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals
Feb 26, 2026
Full time
Job Type: Part-time (10-20 hours/week, potential to scale to full-time) Location: Remote (Must overlap with some UK business hours) About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle. About the Company Our client is a fast-scaling international organization operating across multiple countries, focused on building high-performance sales teams and optimizing revenue infrastructure. With a strong growth trajectory and an expanding global footprint, they are investing heavily in revenue operations to build a scalable, automated, and data-driven sales engine. We are seeking a Senior Revenue Operations Manager / Pipedrive Expert to take full ownership of the company's global Pipedrive ecosystem. In this remote sales operations role, you will act as the architect of the revenue engine designing high-converting sales pipelines, implementing automation, integrating key tools, and ensuring flawless CRM performance across multiple international markets. You will work at the intersection of Sales, Marketing, and Operations, serving as the internal CRM specialist and strategic advisor. If you thrive in remote RevOps jobs, love solving API challenges, and enjoy building scalable automation systems, this is an elite-level opportunity. This is not a maintenance role, it is a strategic, high-impact Revenue Operations position where you will architect and continuously optimize the company's global CRM and sales infrastructure. Key Responsibilities Pipedrive Architecture & Management Serve as the primary system administrator for the global Pipedrive instance. Design and optimise logical, high-converting sales processes and pipeline stages. Implement complex customisations (custom fields, filters, reporting views, permissions). Conduct proactive system audits to identify inefficiencies and implement improvements without being prompted. Standardise global CRM structures while accommodating local market variations. Automations & Integrations Build and maintain advanced workflow automations within Pipedrive. Create and manage multi-step automations using Zapier and/or Make. Oversee integrations with tools such as Calendly (bookings), Aircall (VoIP), DocuSign (e-signature), and email marketing platforms. Troubleshoot API connections, resolve sync errors, and maintain data integrity. Ensure seamless data flow across the entire sales and marketing tech stack. Revenue Operations & Strategy Collaborate with country managers to tailor pipelines while preserving global reporting consistency. Own lead flow management - ensuring accurate capture, routing, and assignment of marketing leads. Build and maintain Pipedrive Insights dashboards to track KPIs, sales velocity, and conversion rates. Provide actionable insights to leadership based on CRM data. Marketing & Stakeholder Support Support email campaign setup and CRM audience segmentation. Act as the internal CRM help desk for international sales teams. Document processes through SOPs and Loom walkthroughs. Liaise with external vendors and technology partners for implementation and troubleshooting. Fully fluent in English (written and spoken). 3+ years of hands on Pipedrive administration experience. Deep understanding of CRM architecture, workflows, limitations, and best practices. Proven experience building multi step automations in Zapier (or similar platforms). Experience integrating Aircall, Calendly, DocuSign, and email marketing systems. Strong understanding of Sales Operations and scalable process design. Ability to explain technical systems clearly to non technical stakeholders in a remote environment. Bonus Skills (Nice to Have) Pipedrive Certified Expert status. German language proficiency. Advanced Zapier automation experience. Experience with email marketing integrations and CRM syncing. Basic knowledge of APIs and webhooks. Fully Remote: Work from anywhere Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals
Service Advisor Location: Basingstoke Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52439
Feb 26, 2026
Full time
Service Advisor Location: Basingstoke Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52439
Remote, United Kingdom Veeam, the global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us. About the Role The Senior Director - Enterprise Renewals Account Management will act as a strategic leader and operational catalyst, driving retention and growth across the Americas enterprise portfolio, encompassing EMEA and APJ regions (Central, East, South, North-West). Success will be measured by achieving renewal and new business targets, strengthening Net Revenue Retention (NRR), and cultivating a high-performance, results-driven culture. What You'll Do Strategic Coordination & Governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal, ensuring seamless execution of renewal strategies. Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence. Leading the team to reach Account Growth Quotas (Renewal + Expansion) Together with sales counterparts, owns forecasting accuracy for the pipeline and bookings Creating win back plays for the Enterprise Providing structured insights and customer and market trends in the Enterprise Impactful Communication: Serve as a trusted advisor and communicator to executive leadership, translating complex renewal strategies into actionable insights. Organizational Influence: Shape policies and frameworks for renewal governance, pricing strategies, renewals strategies and compliance across regions. Engage directly with customer C Suite executives Talent Development: Build and mentor a high-performing team, fostering a culture of accountability, innovation, and continuous improvement. What You'll Bring 10+ years' experience leading successful Renewals, Sales or Customer Success Teams Proven track record in enterprise sales leadership with a focus on renewals and customer lifecycle management. Strong business acumen and ability to navigate complex organizational structures. Expertise in negotiation, stakeholder engagement, and change management. Experience in SaaS or subscription-based business models preferred. What You'll Get 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Private medical, dental, and vision insurance with dependent enrolment Life insurance with enhanced coverage and global 24/7 protection Income protection after 26 weeks, covering a portion of salary Defined contribution pension plan with employer match Worldwide travel insurance for business and leisure, with option to enroll dependents Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Feb 25, 2026
Full time
Remote, United Kingdom Veeam, the global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us. About the Role The Senior Director - Enterprise Renewals Account Management will act as a strategic leader and operational catalyst, driving retention and growth across the Americas enterprise portfolio, encompassing EMEA and APJ regions (Central, East, South, North-West). Success will be measured by achieving renewal and new business targets, strengthening Net Revenue Retention (NRR), and cultivating a high-performance, results-driven culture. What You'll Do Strategic Coordination & Governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal, ensuring seamless execution of renewal strategies. Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence. Leading the team to reach Account Growth Quotas (Renewal + Expansion) Together with sales counterparts, owns forecasting accuracy for the pipeline and bookings Creating win back plays for the Enterprise Providing structured insights and customer and market trends in the Enterprise Impactful Communication: Serve as a trusted advisor and communicator to executive leadership, translating complex renewal strategies into actionable insights. Organizational Influence: Shape policies and frameworks for renewal governance, pricing strategies, renewals strategies and compliance across regions. Engage directly with customer C Suite executives Talent Development: Build and mentor a high-performing team, fostering a culture of accountability, innovation, and continuous improvement. What You'll Bring 10+ years' experience leading successful Renewals, Sales or Customer Success Teams Proven track record in enterprise sales leadership with a focus on renewals and customer lifecycle management. Strong business acumen and ability to navigate complex organizational structures. Expertise in negotiation, stakeholder engagement, and change management. Experience in SaaS or subscription-based business models preferred. What You'll Get 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Private medical, dental, and vision insurance with dependent enrolment Life insurance with enhanced coverage and global 24/7 protection Income protection after 26 weeks, covering a portion of salary Defined contribution pension plan with employer match Worldwide travel insurance for business and leisure, with option to enroll dependents Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Dutch and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: - Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring:- Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here:- 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities
Feb 23, 2026
Full time
We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Dutch and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: - Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring:- Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here:- 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities
