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E-commerce Manager Silverstone, Northamptonshire Monday to Friday, 09:00 - 17.00 Competitive Salary - Dependent on experience Macildowie are working with a leading client based in Silverstone, Northamptonshire, to recruit an E-commerce & Insight Manager to join an exciting, fast-paced business operating within the motorsport, events and retail sector. This is a fantastic opportunity for a commercially driven e-commerce professional who enjoys taking ownership, driving online sales performance and delivering an exceptional customer experience. Working within a high-profile, event-led retail environment, you will take responsibility for the end-to-end online merchandise operation, combining strategic trading, digital marketing, customer insight and hands-on operational management. The Role As E-commerce & Insight Manager, you will play a pivotal role in developing the online retail proposition, maximising commercial opportunities and ensuring a seamless customer journey. Your key responsibilities will include: Taking ownership of e-commerce trading performance, driving revenue growth, conversion and customer engagement. Developing and delivering commercial trading plans around major events, seasonal campaigns and product launches. Managing online merchandising, promotions, product content and SEO optimisation. Working closely with Marketing and Buying teams to coordinate campaigns and product launches. Analysing online sales, website traffic, customer behaviour and campaign performance to identify growth opportunities. Overseeing the complete online fulfilment process, including dispatch, returns and delivery performance. Leading the implementation and ongoing management of click & collect services. Utilising CRM insights to improve customer segmentation, retention and email marketing. Ensuring brand consistency, customer service excellence and compliance across the online retail operation. About You We're looking for a commercially minded and proactive e-commerce professional who can combine analytical thinking with a hands-on approach. You will ideally bring: Proven experience managing e-commerce performance within a retail environment. Strong understanding of digital trading, SEO, online merchandising and conversion optimisation. Experience using data and reporting to influence commercial decisions. Knowledge of fulfilment, stock management and online order processes. Confidence working collaboratively across Marketing, Buying, Operations and warehouse teams. Excellent organisational skills and the ability to manage competing priorities. A proactive, solutions-focused approach and willingness to get involved operationally. Experience within merchandise, leisure, events or a fast-moving consumer retail environment would be particularly relevant. Why Apply? This is an opportunity to take genuine ownership of an online retail operation within an exciting, recognisable and event-driven environment. You'll have the opportunity to influence commercial performance, improve customer journeys and shape the continued development of the e-commerce offering. If you're an ambitious e-commerce professional looking for a varied role where you can make a tangible impact, we'd love to hear from you. Apply today or contact Macildowie for a confidential conversation.

Location: Speechmark, London + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do Our Fixed Acquisition Trading team is responsible for defining pricing strategies, creating compelling offers and promotions, and delivering plans that drive revenue, margin, and customer growth across both Fixed Broadband and Fixed Wireless Access. As a Trading Specialist, you will be at the heart of our trading operation, supporting weekly performance reviews, pricing decisions, and quarterly planning activities. Working closely with channel teams and Base Marketing, you will help deliver volume and value targets, identify trading opportunities, and contribute to the development of commercially successful initiatives. This is an excellent opportunity to influence business performance, build strong cross-functional partnerships, and gain exposure to a dynamic and rapidly growing area of the business. Track and report on commercial performance. Carry out quarterly and monthly planning sessions with stakeholders and align on single plan Supports and helps facilitate the trading story and call changes, tracking day-to-day performance, aligning with key stakeholders and producing key trading packs for Tuesday and Friday trading sessions Act as key interface into HBB business to submit and present pricing change plans Work closely with retention & X-Sell to deliver targets, lead on optimisation plans Who you are Extensive experience within a trading environment Strong presentation skills and the ability to engage at a Senior Management level Ability to build strong working relationship with a broad range of stakeholder Commercial acumen to seize new trading opportunities Strong excel skills Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Location: London OR Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do Deliver tagging, tracking and data capture implementation across your assigned journeys/platform areas, ensuring accuracy and adherence to measurement requirements. Execute QA and validation activity on new features, releases, propositions and journey updates, flagging and resolving any data defects. Maintain detailed documentation for your area including measurement requirements, tagging guidelines, schemas, event tracking documentation and data dictionaries. Work with product, UX, brand, engineering and CRO teams to ensure measurement needs are understood and integrated into delivery plans. Conduct root cause analysis for data issues, identifying tagging gaps, incorrect triggers, or schema inconsistencies. Contribute to the development and rollout of new data capabilities such as server side tagging, event based tracking or advanced measurement techniques. Support the wider digital insights and analytics community by ensuring consistent, reliable data is available for dashboards, analysis, CRO testing and reporting. Monitor tracking integrity across your scope, proactively identifying anomalies or degradation in data quality. Drive standardisation by applying reusable tagging patterns, measurement frameworks and shared documentation approaches. Support the Lead in governance forums and readiness checkpoints by providing updates on tracking status, data readiness, risks and dependencies. Who you are You have some experience with analytics, tag management, or measurement tools such as Tealium, Launch, Adobe Analytics, Google Analytics, GTM, or similar platforms Good understanding of JavaScript and web technologies. Comfortable creating and updating scripts to support tracking implementations and validating digital data collection Working knowledge of data layers and JSON structures, with the ability to interpret and validate data used by analytics and tagging solutions Experience using browser developer tools to validate analytics implementations and investigate data collection issues Strong attention to detail, with a focus on data accuracy and quality Strong problem solving skills, able to identify issues and recommend appropriate technical fixes or workarounds Ability to collaborate effectively with engineering, brand, product, CRO, UX and insights teams Strong documentation skills, with the ability to maintain clear and accurate tracking documentation Eager to learn, develop your technical capabilities and contribute to the evolution of our digital measurement framework Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Location: The Speechmark, London + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do Deliver tagging, tracking and data capture implementation across your assigned journeys/platform areas, ensuring accuracy and adherence to measurement requirements. Execute QA and validation activity on new features, releases, propositions and journey updates, flagging and resolving any data defects. Maintain detailed documentation for your area including measurement requirements, tagging guidelines, schemas, event tracking documentation and data dictionaries. Work with product, UX, brand, engineering and CRO teams to ensure measurement needs are understood and integrated into delivery plans. Conduct root cause analysis for data issues, identifying tagging gaps, incorrect triggers, or schema inconsistencies. Contribute to the development and rollout of new data capabilities such as server side tagging, event based tracking or advanced measurement techniques. Support the wider digital insights and analytics community by ensuring consistent, reliable data is available for dashboards, analysis, CRO testing and reporting. Monitor tracking integrity across your scope, proactively identifying anomalies or degradation in data quality. Drive standardisation by applying reusable tagging patterns, measurement frameworks and shared documentation approaches. Support the Lead in governance forums and readiness checkpoints by providing updates on tracking status, data readiness, risks and dependencies. Who you are Experience in digital analytics implementation, tagging, technical data enablement or measurement roles. Working knowledge of analytics and tagging tools such as Adobe Analytics, Google Analytics, Tealium, GTM, Floodlight, or similar. Understanding of event-based tracking models, data schemas, and modern measurement foundations. Ability to read and interpret data layer specs, JSON structures, tag firing logic, and browser-based tracking behaviours. High attention to detail with strong QA capability across tagging, event logs, tracking behaviour and data validation. Ability to collaborate effectively with engineering, brand product, CRO, UX and insights teams. Strong problem solving skills, able to identify issues and recommend appropriate technical fixes or workarounds. Strong documentation skills with the ability to maintain clear, structured tracking and measurement records. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Company Description Location: Newbury + Hybrid Working hours: Full time 37.5 hours per week - Mon to Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description The Proposition Specialist is a hands-on role supporting the development, build, and delivery of Three Mobile propositions. Reporting to the Proposition Manager, this role helps develop, build, and execute initiatives across tariffs, offers, and Value-Added Services, ensuring propositions meet customer needs, deliver commercial outcomes, and are successfully launched and serviced across all channels. This role is ideal for a team player who thrives on delivery, problem-solving, and collaboration, supporting both new and live propositions to achieve customer and business goals. Key Roles & Responsibilities: Proposition Development & Build Support the development and build of mobile propositions, including tariffs, offers, and Value-Added Services. Help ensure propositions meet customer needs, brand priorities, and commercial objectives. Contribute to the optimisation of live propositions, improving customer journeys, commercial performance, and CX outcomes. Customer Experience & Journey Improvements Help implement improvements to proposition journeys in partnership with CX and Operations teams. Support initiatives to reduce complaints, friction points, and customer effort. Commercial Performance & GTM Execution Assist in the delivery of commercial initiatives and campaigns alongside Trading, Product, Marketing, and Channel teams. Help build and execute GTM plans, supporting operational readiness and successful launches. Contribute to the delivery of promotions and enhancements to support commercial targets. Insight & Market Understanding Help monitor market trends, competitor activity, and customer behaviour to inform proposition decisions. Assist in producing insight-driven recommendations for proposition enhancements and prioritisation. Transformation & Platform Delivery Contribute to proposition-side build, testing, and configuration for transformation programmes. Support smooth delivery of proposition changes with minimal disruption to customer experience or operations. Cross-Functional Collaboration & Governance Collaborate with Technology, Finance, Legal, Operations, and other teams to deliver propositions on time and in line with regulatory and commercial requirements. Help prepare updates for governance forums, reporting progress, risks, and key outcomes. Teamwork & Communication Act as a reliable and flexible team player, supporting the Proposition Lead and Senior Manager in achieving their objectives. Share progress, issues, and learnings clearly across the team and stakeholders. Contribute ideas and best practice to help improve team ways of working. Qualifications Who You Are: Experience in proposition support, product, or commercial delivery roles. Understanding customer needs, commercial outcomes, and channel operations. Strong organisational skills with the ability to manage multiple delivery tasks effectively. Comfortable producing accurate reports, tracking KPIs, and raising issues as needed. Team player with strong collaboration and communication skills. Exposure to GTM planning, launch execution, and operational readiness. Familiarity with transformation programmes or platform migrations. Additional Information Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Location: The Speechmark, London + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do This is a unique opportunity to join one of the most significant transformations in the UK telecoms industry, as two leading organisations come together to create the nation's largest mobile network provider. You'll play a pivotal role in shaping the future customer experience, helping deliver best-in-class coverage, connectivity and reliability for millions of customers. As the owner of a regulated product, you'll define and drive the roadmap for enhancements, optimisations and continuous improvement while balancing commercial and customer objectives. Working alongside governance and compliance, you'll ensure adherence to FCA and ICOBS requirements, maintaining robust controls and delivering confidence across the business. This is a career-defining chance to influence both the future of a critical product and the success of a newly formed organisation, leaving a lasting impact on customers, colleagues and the wider industry. Key Responsibilities: Own the end-to-end lifecycle of regulated products, driving ongoing enhancements, optimisation initiatives, and continuous improvement to deliver the best possible customer experience. Act as the subject matter expert for regulatory requirements, ensuring products, processes and customer journeys remain fully compliant with FCA and ICOBS obligations. Partner closely with teams across Propositions, Technology, Finance, Legal, Compliance and Customer Value Management to successfully deliver product initiatives and business objectives. Monitor product performance, customer outcomes and operational processes, identifying opportunities to improve effectiveness, efficiency and customer satisfaction. Lead governance activities for regulated products, representing the function in key forums and driving actions that strengthen compliance, controls and customer outcomes. Take ownership of the product framework and annual review process, coordinating stakeholders across the business to ensure robust oversight, challenge and sign-off. Analyse market trends, customer insights and competitor activity to identify opportunities for innovation, growth and enhanced product performance. Produce and interpret product MI and key performance metrics, including customer complaints, cancellations, NPS and operational KPIs, using data-driven insights to inform decision-making and prioritisation. Who you are Experience working within a regulated environment, with a strong understanding of governance, risk and compliance requirements. Good knowledge of FCA and ICOBS regulations, with the ability to interpret evolving requirements and translate them into effective product and process improvements. A customer-centric mindset, combined with excellent communication and stakeholder management skills, capable of influencing and building strong relationships across all levels of an organisation. This role focuses on the ownership, development and ongoing management of insurance products; therefore, previous insurance industry experience is essential Proven ability to manage complex programmes or product initiatives, balancing multiple priorities while delivering high-quality outcomes in a fast-paced environment. Strong analytical and problem-solving skills, with the ability to use data, customer insights and market trends to drive informed decision-making. A proactive, solutions-focused approach with the confidence to challenge constructively, identify opportunities and lead continuous improvement. Experience working within a large, matrix organisation, collaborating effectively across multiple business functions to achieve shared objectives. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Who we are and what we do At Hachette Learning (formerly Hodder Education), there's one thing we're certain about. No two students learn the same way. That's why our approach to teaching begins by recognising the needs of individuals first. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. From our expert teaching and learning resources to our digital educational tools that make learning easier and more accessible for all, we provide solutions designed to maximise the impact of learning for every teacher, parent and student. Aligned with our parent company, Hachette Livre, founded in 1826, we're proud to deliver high-quality learning solutions on a global scale. We make it easier for everyone to unlock a new world of learning. Hachette Learning is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doing As part of the Global Product Marketing team, the Product Marketing Manager helps to drive revenue and profit for the global assessment and primary product portfolios at Hachette Learning. The portfolio includes educational resources for UK and International curriculums across a range of subjects and age ranges. The Product Marketing Manager is responsible for planning, executing and reporting on the pre-launch, launch and post-launch marketing strategy for the UK and international markets. Using the full range of print and digital marketing channels, the Product Marketing Manager will draw on best practice to deliver customer-focused, lead and revenue generating campaigns. They will also deliver sales and marketing toolkits to support the product lifecycle from pre-launch through to launch and post launch. They will work closely with the Product and Sales Teams, as well as authors, agencies and other third parties. Key Responsibilities Develop a deep understanding of customer segments, buyer needs, market trends, and competitor activity to inform product positioning and messaging. Support the development and execution of product marketing plans that drive awareness, engagement, pipeline, and revenue across the Hachette Learning portfolio. Lead the go-to-market execution for new print, digital, and subscription product launches, ensuring alignment across marketing, sales, product, and customer success teams. Create compelling product messaging and value propositions that clearly communicate customer benefits and differentiation. Develop high-quality product marketing assets, including sales enablement materials, customer case studies, presentations, battle cards, product guides, videos, website copy, and campaign content. Work closely with demand generation colleagues to deliver integrated, multi-channel campaigns that generate leads and support customer acquisition and retention goals for Primary & Assessment portfolios. Partner with brand & PR teams to contribute product-focused thought leadership and customer success stories. Support sales teams through training, product briefings, competitive insights, and the creation of effective sales enablement resources. Conduct market and competitor research to identify market opportunities, customer needs, and emerging trends. Monitor and analyse campaign, launch, and product performance metrics, providing recommendations to optimise future activity. Use CRM and performance data to support audience segmentation, targeting, customer profiling, and decision-making. Collaborate with product management and platform teams to ensure customer insights inform product development and roadmap decisions. Manage individual product marketing projects and budgets, ensuring activity is delivered on time and within agreed investment levels. Act as the product marketing representative in cross-functional project teams for Primary & Assessment, supporting product readiness and go-to-market planning. Who we are looking for Experience Previous marketing experience - ideally education, edtech, or publishing Experience of managing multiple projects simultaneously, setting priorities, and delivering results within tight deadlines Strong budgetary experience to help ensure campaigns are planned and delivered profitably with high ROI Skills Ability to develop and execute successful, comprehensive Go to Market campaigns with global reach that drive awareness, adoption and growth, and achieve business objectives. Tactical acumen to map customer journeys to a range of digital and print products, understanding and optimising the customer needs, pain points and lifecycle to generate high levels of interest, demand and retention. Exceptional written and verbal communication skills to produce and oversee creative high-quality marketing materials (e.g., case studies, whitepapers, blogs, videos, sales enablement tools etc) . Analytical skills to interrogate data on customer trends and segments, build key personas and position compelling value propositions for each target audience. Performance and reporting skills to measure and clearly communicate campaign and product marketing performance (KPIs, ROI) A self-starter with ownership mentality, excellent interpersonal and relationship-building skills, the confidence to manage key stakeholders, brief demand generation marketing executives and agencies and work collaboratively with different teams. Ability to thrive in a fast-paced, dynamic environment, adapting to changing market trends and business needs. Customer-centric mindset - focused on understanding and solving customer problems. Analytical & data-driven, with the ability to make decisions based on data and research Strong digital literacy, including proficiency in Microsoft Office, canva, social media and email marketing automation software is desirable. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf An active range of staff-led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing, Women in Tech and religious networks Season ticket loans And much more! The role will be based at our London office, with a blend of 3 in-office days (Mondays, Tuesdays and Thursdays) and homeworking for the remaining 2 days per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. We want everyone to have the opportunity to perform at their best during our recruitment process. If you need any adjustments, you can let us know at the 'Reasonable Adjustments' section of your application. We'll make sure you're supported throughout the process. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit

Company Description Location: London Speechmark (other locations considered) + Hybrid Working hours: Full time 37.5 hours per week - Mon to Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description What You'll Do: The Account Lead is an experienced client lead within the Generation in-house agency, responsible for leading the day-to-day relationship and delivery of significant campaigns and workstreams across assigned brands. The role operates independently within defined parameters, brings strong commercial and strategic judgement to client challenges, and acts as a senior bridge between client ambition and agency capability. Working closely with the Senior Account Director, the AD provides direction to more junior members of the account management team and helps ensure the agency delivers work that is strategically strong, creatively ambitious and commercially effective. Key Responsibilities: Campaign Leadership:Leads the end-to-end delivery of significant integrated campaigns and projects across multiple channels, ensuring clear objectives, strong creative development and effective delivery from brief through to completion. Client Relationship Management:Builds trusted relationships with brand and marketing stakeholders, acting as a credible senior point of contact and developing a strong understanding of their business priorities, challenges and ambitions. Strategic Brief Ownership:Challenges and strengthens briefs before they enter the agency, ensuring objectives are clear, commercially grounded and capable of generating strong creative work. Translates client ambition into clear direction for the agency team. Client and Agency Advocacy:Acts as the connective tissue between client and agency, representing the needs of both sides and making sound judgements about priorities, expectations, quality and delivery. Scope and Resource Management:Manages client expectations and project scope across assigned work, identifying resource pressures and delivery risks early. Works with the Senior Account Director to make informed decisions that protect both the client relationship and agency capacity. Commercial Management:Maintains oversight of budgets, scopes and commercial performance across assigned work. Identifies potential risks and opportunities and ensures delivery decisions are made with a clear understanding of their commercial impact. Integrated Delivery:Works across creative, strategy, production, project management and other agency disciplines to ensure work is joined up, moving at pace and delivered to a high standard. Team Leadership and Development:Provides direction, coaching and constructive challenge to AMs and JAMs working across their accounts. Helps develop stronger client handling, commercial thinking and delivery skills within the wider account management team. Problem Solving:Takes ownership of complex client and delivery challenges, using sound judgement to resolve issues independently where possible and escalating higher impact decisions to the Senior Account Director when required. Qualifications Who You Are: Proven experience in account management within a creative, integrated or in-house agency environment. Proven experience independently leading significant integrated campaigns or complex projects from brief through to completion. Strong client relationship skills, with the confidence and credibility to work directly with senior brand and marketing stakeholders. Experience managing project scope, budgets, timelines and resource considerations across multiple workstreams. Strong understanding of the creative development process, with the ability to challenge briefs and translate business objectives into clear direction for creative teams. Strong commercial awareness, with an understanding of how client, delivery and resource decisions affect agency performance. Experience guiding and developing more junior members of an account management team. Able to manage competing priorities, navigate ambiguity and make sound decisions in a fast-paced, multi-brand agency environment. Additional Information - Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Location: Reading, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Radar Sales Manager Location: Reading, Crawley, Bristol, Templecombe and Belfast (any Thales office) Other: permanent, full-time, hybrid, with 30 - 50% domestic & international travel Lead the capture of next-generation radar solutions and play a key role in shaping the future of UK air defence. What the role has to offer Shape the Future of UK Radar Capability - influence and secure major Radar programmes that support national defence, security and critical infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmaps High-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industry Cutting-Edge Radar Innovation - join a global technology leader and collaborate with world-class engineering teams delivering advanced Radar solutions across land, naval and integrated air defence domains Our Opportunity Reporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent), and develop winning capture plans that engage key stakeholders within complex customer organisations. As Capture Leader, you will define and execute long-term capture strategies, align cross-functional teams and lead opportunities from early shaping activity through to contract award. Your primary focus will be on air defence and air surveillance radar solutions across both land and naval domains, supporting some of the UK's most critical defence programmes. To succeed in this role, you will bring a strong track record of leading multinational capture or campaign teams and securing complex technology opportunities within UK Government, the MoD, policing or critical national infrastructure sectors. You will combine radar domain expertise with exceptional stakeholder engagement, negotiation and proposal development skills, and be comfortable operating within challenging, high-profile environments. A proactive mindset, collaborative approach and ability to obtain and maintain security clearance are essential. Building a Future, we can all trust. Focus on customers and Innovation are two key values at Thales, and they are at the heart of our Strategy, Marketing and Sales teams globally. Digital technologies that play a crucial role in our future, such as AI, Quantum, 6G, Cybersecurity and Neuroscience, account for nearly half of our innovations. Joining Thales means being part of a community driven by passion and the determination to go the extra mile for our customers, to make the world a better place. IAS sits at the centre of armed forces operational priorities and is a major growth area for Thales. Its mission is to ensure national airspace sovereignty and to support the Armed Forces in protecting populations and critical infrastructure from all forms of aerial threat. The portfolio is built around three core product lines: national-level airspace security solutions using advanced radars and command-and-control systems; medium-range weapon systems that protect regional airspace against diverse threats; and short-range weapon systems that deliver close-in, tactical-level air defence over a few kilometres. What We Offer You We offer a competitive salary and benefits package designed to support our employees' wellbeing and professional growth, which includes: Performance-related bonus Car cash allowance Half day every Friday, usually finishing around 13:00 28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours/year (pro rata) 24 hours volunteering paid for Private healthcare Pension scheme Life cover 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Main Responsibilities Lead the UK Radar growth strategy, identifying, qualifying and securing new business opportunities across defence, security and critical national infrastructure markets while building a sustainable opportunity pipeline Own strategic capture and bid activities from opportunity shaping through to contract award, leading customer engagements, tender responses, solution demonstrations, negotiations and winning proposals Develop and maintain influential customer relationships with key stakeholders across Government, the MoD, industry partners and wider defence ecosystems to strengthen Thales' market position Drive market intelligence and future capability development, leveraging customer insight, competitor analysis and emerging threat trends to influence strategy, product development and technology roadmaps Champion cross-functional collaboration and governance, working closely with engineering, commercial, bid, marketing and programme teams to deliver customer-focused solutions while ensuring full regulatory, export control and cybersecurity compliance About You At Thales, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Essential Experience & Skills Proven success in sales, business development or capture leadership within the defence, security or advanced technology sectors, including the delivery of complex solutions to UK Government, MoD, policing or critical national infrastructure customers Strong understanding of Radar systems and air defence capabilities, with the ability to translate technical solutions into compelling customer value propositions across land and naval domains Exceptional stakeholder management, communication and influencing skills, with a track record of building trusted relationships, leading negotiations and creating winning proposals Demonstrated leadership and resilience in complex environments, including experience leading multinational capture teams, managing high-value campaigns and engaging senior decision-makers Self-driven and collaborative approach, with the ability to operate effectively in matrix organisations, embody behaviours ( Think Big, Make it Happen, Together ) and obtain and maintain the required security clearance If you're ready to influence the future of UK air defence and take on a high-profile role with real strategic impact, we'd love to hear from you. Security Clearance Statement This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - United Kingdom Security Vetting - GOV.UK ( ) At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!

Company Description Location: London Speechmark (other locations considered) + Hybrid Working hours: Full time 37.5 hours per week - Mon to Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description What You'll Do: The Senior Account Director is an experienced client lead within the Generation in-house agency, accountable for managing complex, multi-brand campaign portfolios and building deep, trusted relationships with senior brand stakeholders. The role operates with a high degree of autonomy within defined parameters, leading integrated campaign delivery from brief to completion and guiding less experienced members of the account management team. Key Responsibilities: Campaign Leadership: Takes the lead on end-to-end delivery of major integrated campaigns across multiple channels and brand teams. Accountable for embedding client KPIs into the creative process from brief stage and ensuring delivery consistently meets commercial objectives. Stakeholder Relationship Management: Builds and sustains trusted relationships with brand leads and marketing stakeholders. Acts as the primary day-to-day point of contact for senior clients, developing a thorough understanding of their priorities and translating these into clear direction for the agency team. Brief Ownership: Takes full accountability for the quality of briefs entering the agency. Challenges briefs that lack clarity or commercial grounding before they reach the creative team, ensuring every project begins with a well-defined objective and a clear creative direction. Resource and Scope Management: Balances client demand against available creative capacity, managing scope and expectations proactively. Identifies resourcing risks early and works with the account management lead to address them before they affect delivery. Commercial Awareness: Maintains a clear view of budget health across assigned accounts. Flags variances and risks in a timely manner, and demonstrates an understanding of how delivery decisions affect the commercial performance of the agency. Team: Provides day-to-day guidance and feedback to AM's working on their accounts. Shares knowledge, reviews work and supports the development of less experienced team members, contributing to a culture of continuous improvement within the function. Integrated Delivery: Works collaboratively across creative, strategy, production and project management to ensure all workstreams are aligned and moving at pace. Keeps all parties informed and ensures nothing is lost in handover between disciplines. Role Scope and Impact: Experienced individual lead role accountable for the delivery of complex, multi-channel campaigns across assigned brand portfolios. Operates with a high degree of autonomy within defined parameters, making day-to-day decisions independently and escalating only where required. Manages relationships directly with brand leads and mid-to-senior marketing stakeholders across multiple business units. Provides guidance and formal development support to AM's within their portfolio. Works closely with the Senior Manager Client Services and peers across the account management function. Accountable for the quality of briefs and the commercial health of assigned accounts, including budget tracking and scope management. A key contributor to the day-to-day output and reputation of the client services function. Qualifications Who You Are: Proven experience in an AD or equivalent client leadership role within a creative, integrated or in-house agency environment. Strong track record of independently leading complex, multi-channel campaign delivery from brief through to completion. Confident and credible in senior client environments, with the ability to build lasting relationships and manage expectations effectively. Commercially aware, with experience managing budgets and scoping projects across a portfolio of accounts. Experience providing guidance and formal development support to junior members of an account team. Good understanding of integrated marketing, the creative development process and how to brief creative teams effectively. Able to manage competing priorities across multiple accounts in a fast-paced environment. Additional Information - Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Annual leave: 33 days (plus eight bank holidays) Benefits: enhanced maternity, paternity and adoption leave, and shared parental pay family-friendly policies 8% employer pension contribution (Aviva) life assurance cover at 3 x annual salary health cashback plan (Medicash): employee cover plus up to four dependent children 24/7 virtual GP access (UK registered), plus access to Best Doctors confidential employee assistance programme (Medicash) access to a wellbeing app flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more learning and development opportunities including bespoke training and access to LinkedIn Learning) commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer This is an exciting time to join Dementia UK. We're making significant investment in our fundraising programme as part of an ambitious new five-year strategy, creating new manager roles that will play a pivotal part in growing sustainable income and helping more families access specialist dementia support. As Manager, Individual Giving Acquisition, you'll lead the Individual Giving Acquisition team to deliver inspiring campaigns, appeals and experiences to reach new audiences to Dementia UK, that drive medium-to-long-term sustainable income. You'll manage a talented, high-performing team, and work with the Individual Giving Senior Manager to build a culture where people can thrive and work collaboratively across the organisation to maximise impact. You'll bring experience of managing successful Individual Giving campaigns, with expertise across a range of channels and products. You'll be confident in writing operational team plans, managing annual budgets, and supporting the Individual Giving Senior Manager in projecting medium and long-term income. You'll understand your audiences and know how to create engaging campaigns to inspire action and build long term return on investment. You'll be a collaborative manager, able to build strong relationships with the Individual Giving, Legacies & In Memory team, stakeholders across Dementia UK and with external partners. You'll be confident participating in and leading cross-organisational projects and build effective collaborative working relationships with colleagues across the charity to support in growing income for Dementia UK. You'll be confident in using analysis, insight and audience understanding to inform decision-making across the Individual Giving team. Collating and monitoring Individual Giving team performance through monthly and quarterly reporting and using this to continuously improve the programme and update senior leaders. Most importantly, you'll be motivated by the opportunity to make a lasting difference for families affected by dementia. If you're an ambitious and collaborative manager who wants to shape the future of Individual Giving at a growing national charity, we'd love to hear from you. If you would like to find out more about the role, or have any queries, please get in touch. Our culture In addition to a competitive salary and a generous benefits package, we truly value our people. It's important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion. Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. Dementia UK is a Disability Confident Employer. If you'd like support to make an application, contact us. By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. Please note that any decision on flexible working is based on business needs When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

CompassioninWorld FarmingInternational is a global movement transforming the future of food and farming. Help put aquatic animal welfare at the heart of Europe's food industry. Engagement and Insights Manager (Fish - Food Business) Roletype: Full time; Permanent (current funding confirmed until March 2029) Location: HQ, Godalming, Surrey, UK (flexible/hybrid working pattern), or one of our other European offices. Our Godalming HQ office is close to Godalming station, with direct trains to and from London Waterloo taking approximately 45 minutes. Salary: Up to £48,000 per annum, depending on skills and experience Abouttherole As our Engagement and Insights Manager , you'll lead the development and delivery of our flagship Fish Welfare Survey, using engagement, benchmarking and insight to help improve the lives of aquatic animals across European seafood supply chains. Working closely with colleagues across Food Business, Research, Policy, Campaigns and Communications, you'll turn complex data into clear, persuasive recommendations, build trusted relationships with leading retailers and create practical routes towards higher-welfare policies and practices. Lead the Fish Welfare Survey - Shape its methodology, benchmarking criteria, digital platform and reporting so it remains a respected industry tool. Build influential partnerships - Engage leading UK, French and European retailers, increasing participation and developing tailored improvement plans. Turn evidence into action - Oversee data collection, validation, analysis and reporting to identify trends, benchmark performance and inform clear recommendations. Bring insights to life - Present compelling findings through retailer meetings, reports, industry forums, workshops and roundtables. Deliver with impact - Manage plans, timelines, budgets, procurement and supplier relationships, keeping this strategic programme on track and aligned with organisational priorities. About you To succeed as our Engagement and Insights Manager , you'll need to be able to combine confident relationship management with strong project delivery, analytical thinking and the ability to communicate complex findings clearly. You'll be comfortable working across teams and with external partners, bringing a collaborative, organised and solutions-focused approach. Skills and experience you'll need to bring: Practical account or relationship management experience within the retail sector, with proven internal and external customer service skills. Knowledge or practical experience of aquatic animal welfare and production. Strong project management experience, including delivering complex workstreams to agreed deadlines and budgets. The ability to interpret statistical data and translate findings into clear messages, practical recommendations and persuasive business asks. Business-level fluency in French and English, with the ability to work independently, collaboratively and with initiative, would be desired. Excellent written and verbal communication skills, with the confidence to influence stakeholders and navigate challenging conversations diplomatically. An advanced degree, or equivalent relevant experience, in an area such as aquatic animal welfare, animal production, business or economics. If you don't meet every requirement but believe you could thrive in this role, we encourage you to apply. Why join us This is an opportunity to truly help shape a flagship industry initiative, influence leading food businesses and help deliver measurable improvements for billions of aquatic animals. For UK-based employees, we offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 25 days annual leave + bank holidays Health Cash Back Plan and 24/7 GP access Employee Assistance Programme and MHFA support Premium Calm App subscription Electric car scheme available Defined contribution pension scheme Enhanced discretionary sick pay Hybrid working model (role and location dependent) Free onsite parking and office next to mainline station Cycle Benefit scheme and other savings options Ongoing learning and development opportunities Benefits vary by country. Please contact us for further information about the benefits available in other locations. How to apply and key dates Ifyou'reready to make a global impact,we'dlove to hear from you. Pleasesubmityour CV and a cover letter in English, outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. Closing date: Tuesday 10 November 9AM 1stStage (Teams) Interview: Anticipated Monday 16 November PM 2ndStage (Face to Face at HQ) Interview, with task: Anticipated Tuesday 24 November PM "Join us in building a more compassionate future for animals, people, and the planet." As part of Stage 1 interviews, shortlisted candidates may receive pre shared, values based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we're always happy to support candidates. About Compassion Compassion in World Farming Internationalis a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts,we'vespent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore ourCandidate Pack, andCareers Page. Tocomply withlegal requirements in the UK and internationally, all applicants must be able todemonstratetheir right to work in the country where the role is based. Compassion in World Farming is absolutely committed toproviding equal opportunities for everyoneregardless of their background.Wevalue diversity and live experienceand acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. The salary shown applies to the UK. Salaries for roles based in other country offices may vary depending on location and local currency. Please contact us if you require any further clarification.

Brand Manager Beauty Manchester - Hybrid 40k - 45k An exciting opportunity has arisen to join a fast-growing, digitally led beauty brand at a pivotal stage of its growth. With a strong direct-to-consumer presence and an ambitious marketing agenda, the business is looking for a commercially minded and creatively driven Brand Manager to lead integrated campaigns, shape brand storytelling and deliver impactful marketing initiatives across multiple channels. Key Responsibilities Integrated Brand Campaigns Own the end-to-end management of integrated brand campaigns, from strategic planning and concept development through to launch and post-campaign analysis. Act as the central brand hub for campaigns and projects, coordinating stakeholders, deliverables, timelines and approvals across the business. Develop campaign plans that align creative ambition with brand positioning, marketing priorities and commercial objectives. Work closely with e-commerce, new product development and senior leadership to identify opportunities for always-on brand moments, seasonal campaigns and product launches. Ensure campaigns are delivered on time, on brief and consistently across all relevant customer touchpoints. Brand Strategy & Storytelling Develop and maintain an always-on brand content calendar and campaign playbook, ensuring a consistent pipeline of relevant, engaging brand stories throughout the year. Translate brand strategy into compelling creative briefs, campaign concepts and messaging frameworks. Work closely with the creative team to deliver high-quality assets that build brand awareness, reinforce positioning and maintain a consistent visual identity and tone of voice. Ensure brand storytelling is cohesive across digital marketing, social media, influencer activity, partnerships, paid media and e-commerce. Identify opportunities to bring the brand to life through relevant cultural moments, creative activations and new campaign formats. Creative Briefing & Campaign Delivery Produce clear, detailed creative briefs covering campaign objectives, messaging, audience, deliverables and asset requirements. Brief and coordinate the production of video content, educational graphics, paid media assets, campaign imagery and supporting marketing materials. Work closely with creative teams and external agencies to manage progress, feedback and approvals, ensuring deadlines and quality standards are met. Develop organised campaign toolkits, presentations and decks that communicate campaign strategy, timelines, assets and execution plans to internal teams. Review and proofread creative assets, video scripts, copy, headlines and campaign messaging to ensure accuracy, consistency and alignment with brand guidelines. Proactively identify and resolve delivery challenges, maintaining momentum across multiple projects simultaneously. Cross-Functional Collaboration Partner with influencer marketing, partnerships, organic social and creative teams to deliver joined-up campaigns that maximise reach, engagement and brand impact. Work closely with e-commerce to ensure campaigns, launches and brand activations translate effectively across the website, including Shopify product pages and landing pages. Collaborate with new product development teams to support product launches with relevant storytelling, messaging and campaign assets. Present campaign plans, creative concepts and progress updates to cross-functional teams and senior stakeholders. Build strong working relationships across the business, ensuring teams understand campaign objectives, responsibilities and timelines. Work confidently with external agencies and partners to support campaign execution, events and brand activations. Campaign Performance & Optimisation Track campaign delivery and evaluate performance against agreed objectives and KPIs. Analyse campaign results, audience engagement and channel performance to understand what is working and identify areas for improvement. Present clear post-campaign reports, highlighting key learnings, commercial impact and recommendations. Translate performance insights into short- and long-term strategic recommendations to improve future campaigns and strengthen brand effectiveness. What We're Looking For Proven experience in brand marketing, integrated campaign management or a similar marketing role within a consumer-facing business. Demonstrable experience managing integrated brand campaigns end-to-end, from strategy and briefing through to execution and performance analysis. Experience within beauty, cosmetics, skincare or another fast-moving consumer category would be highly advantageous. A natural storyteller with the ability to translate brand positioning into compelling campaign concepts and consistent messaging across multiple channels. Strong creative briefing skills, with the ability to communicate ideas clearly and collaborate effectively with designers, content creators, agencies and wider marketing teams. Excellent project management and organisational skills, with the ability to coordinate multiple campaigns, stakeholders and deadlines in a fast-paced environment. Confidence presenting campaign plans, creative ideas and performance results to senior stakeholders and cross-functional teams. A meticulous eye for detail, particularly when proofreading copy, reviewing creative assets and maintaining brand consistency. A commercially aware mindset, understanding how brand marketing contributes to awareness, customer acquisition, engagement and sales. Experience working cross-functionally with e-commerce, product development, influencer marketing, partnerships, social media and creative BH37731

At Howdens, we're looking for a creative Local Marketing Manager to join us on an initial 12-month fixed-term contract. Supporting our network of over 950 depots, you'll lead the delivery of impactful local marketing activity that drives brand awareness, customer engagement and sales. From developing marketing toolkits and managing local campaigns to supporting new depot openings and major business initiatives, you'll work closely with stakeholders across the business to ensure marketing activations are delivered effectively, measured successfully and aligned with our wider commercial objectives. This role is based in at our office in Raunds, Northamptonshire and the team work on site 4 days a week. What will I be doing? Support depots and trade teams with on-the-ground marketing that drives local awareness, engagement, and sales. Manage and continuously improve our Depot Marketing Toolkit, leading projects and working with stakeholders to ensure it meets evolving business needs. Provide end-to-end marketing support for new depot openings, relocations, refurbishments and closures, collaborating closely with depot managers and regional stakeholders. Lead the planning and delivery of depot point-of-sale (POS) activity, ensuring marketing materials are produced on time, within budget and aligned to business priorities. Support depot-led campaigns and local marketing activity, creating effective collateral and tools that help generate leads and grow customer accounts. Act as the marketing lead for Product Expos and Mock Depot initiatives, providing marketing materials and event support where required. Create clear and engaging communications for depots, ensuring marketing activity is understood, implemented effectively and aligned with wider business objectives. Champion brand consistency across all local marketing activity, ensuring communications and materials reflect our brand guidelines and high standards. Analyse the performance of local marketing activity, using data and insights to measure impact and shape future marketing strategies. Build strong relationships across marketing, trade and category teams, establishing effective ways of working and driving successful cross-functional collaboration. Support wider marketing projects and business initiatives, contributing ideas, expertise and leadership to help deliver strategic objectives. What do we need from you? Proven experience in marketing within a B2B or trade environment Confidence in managing local marketing campaigns, POS activity, and event execution Strong project management skills with the ability to manage multiple stakeholders and deadlines Experience of managing agency, partnership, relationships A proactive, solutions-focused mindset - ready to adapt to changing business priorities Excellent communication and influencing skills, with the ability to engage teams across all levels A collaborative approach and willingness to travel nationally when needed Passion for brand consistency and creating marketing that truly delivers impact About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

About The Royal College of Surgeons of Edinburgh The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 33,000 and growing, with members spanning over 100 countries around the world. From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now. Working with us At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee. To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons' Hall Museums. About the Role We are seeking an organised and proactive Philanthropy and Development Assistant to support the College's fundraising, donor engagement and development activities. Working closely with the Philanthropy Manager, Head of Development and wider Philanthropy team, you will provide administrative and operational support across a range of activities, including donor stewardship, fundraising campaigns, CRM management, funding programmes and the College's Global CARE initiative, which helps address healthcare inequalities worldwide through improved access to safe surgery and patient care. This is a varied role supporting a wide range of development activities across the College. It provides an opportunity to develop experience in fundraising, donor engagement, stewardship, communications and administration within a busy and collaborative team. The role is based in Edinburgh with flexibility for hybrid working. Occasional travel and out-of-hours working may be required to support events and College activities. Experience/Qualifications/Key Skills You will be a highly organised and detail-oriented individual with excellent communication and interpersonal skills. Educated to A-Level, HNC or equivalent level, you will have experience in an administrative or support role and be confident managing multiple priorities while maintaining a high level of accuracy. You will be proficient in Microsoft Office applications and able to work collaboratively as part of a team. An interest in philanthropy, fundraising or the charitable sector would be advantageous, although prior experience is not essential. This role may particularly appeal to individuals looking to develop a career in fundraising, philanthropy or stakeholder engagement, as well as those seeking to apply their administrative skills within a purpose-driven organisation. Main duties and responsibilities: Provide comprehensive administrative support to the Development team, ensuring efficient delivery of fundraising, donor stewardship, and funding programme activities and events. Draft and coordinate donor communications, including thank you letters and other stewardship correspondence. Maintain and update the CRM system (Beacon), including creating donor and prospect records, inputting financial and donation data, onboarding historic information, and ensuring data accuracy and compliance. Support financial administration processes, including invoice creation and assisting with donation tracking and reporting. Coordinate team operations, including meeting scheduling and agenda preparation, and recording accurate minutes. Support fundraising campaigns through copywriting and preparation of appeal and website content. Undertake desktop research to identify potential funders aligned with College priorities. Liaise with the Communications team to coordinate donor and sponsorship communications and website content. Collate departmental marketing and communications content, working with internal stakeholders and progressively taking ownership of coordination processes. Support governance processes through preparation of committee papers, minute and action tracking, and timely submission of documentation for approval. Coordinate post-award processes, including issuing awardee and unsuccessful applicant communications, collating awardee reports, and supporting committee review requirements. Support recognition and stewardship activities, including coordinating medal engraving, certificate production, and maintaining accurate records of awards and recipients. Manage development team email inboxes, triaging and prioritising incoming queries and ensuring timely responses or appropriate escalation. Provide general administrative support and undertake additional duties as required by the Head of Development.

Lead Digital Analyst Predominantly remote - Birmingham/London (1x day per quarter) £50,000 - £56,000 An opportunity to take ownership of digital measurement strategy in a highly visible role spanning analytics, technology and business decision-making. You will combine strategic thinking with hands-on technical expertise, defining how digital performance is measured while influencing stakeholders and developing analytics capability. The Company They are an established organisation operating across the UK with an international reach. Data and analytics play an important role in understanding performance and supporting better decisions. They offer a flexible, hybrid working environment, with Birmingham serving as the primary office location. The Role As Digital Analytics Lead, you will: Lead measurement strategy across websites, campaigns, digital products and customer journeys. Translate business objectives into measurement frameworks, KPI structures and actionable analytical questions. Design tracking strategies, event taxonomies, data layer requirements and reporting specifications. Provide hands-on technical leadership across GA4, Google Tag Manager, BigQuery and browser DevTools. Work with developers, agencies, product, BI and data teams to embed measurement throughout digital delivery. Lead analytics governance, consent management and data quality practices. Investigate tracking and data quality issues and ensure analytics solutions remain scalable and privacy conscious. Turn complex digital data into recommendations that influence priorities and improve performance. Manage and develop a digital analytics specialist while acting as a trusted analytics partner to senior stakeholders. Your Skills & Experience You will need: Strong commercial experience leading digital measurement strategy and designing analytics solutions. Hands-on expertise with GA4 and Google Tag Manager, including data layers, event design, tracking implementation, QA and troubleshooting. Experience turning business challenges into measurement frameworks, KPIs and analytics requirements. Knowledge of BigQuery and how measurement supports downstream data models, BI and reporting. Strong understanding of analytics governance, GDPR, PECR, cookie consent and privacy-conscious measurement. Experience collaborating with developers, agencies, product teams, marketers and data specialists. Strong stakeholder management and communication skills across technical and non-technical audiences. Experience with SQL, Databricks, Power BI, Tableau, Looker Studio, JavaScript, product analytics or advanced consent management would be beneficial. What They Offer Salary up to £56,000, dependent on experience. Permanent, full-time position. Hybrid working with Birmingham as the primary office location. Opportunity to own digital measurement strategy and influence organisation-wide approaches to analytics. People management and continued professional development within data and analytics. How to Apply If you are a Digital Analytics Lead with strong GA4, Google Tag Manager and measurement strategy experience looking for a role combining technical ownership with strategic influence, apply today.

Partner Enablement Manager Remote (UK) Fast-Growing SaaS Business Are you passionate about helping partners succeed? Do you enjoy building strong relationships, enabling others to deliver value, and working with innovative technology that solves real business challenges? We're looking for a Partner Enablement Manager to join a rapidly growing SaaS company helping organisations around the world strengthen information security, compliance, data privacy and AI governance. This is an opportunity to play a key role in a growing partner ecosystem, working closely with consultancies, MSPs, auditors and specialist compliance providers to help them maximise success with our platform. The Opportunity You'll become the primary point of contact for an established network of partners, helping them grow, develop and deliver outstanding outcomes for their customers. This role combines partner relationship management, enablement, onboarding support and commercial collaboration. You'll work closely with partners to ensure they have the knowledge, tools and support required to successfully position, implement and grow usage of the platform. You'll also collaborate internally with Sales, Marketing, Customer Success and Product teams to maximise partner performance and identify new opportunities for growth. What You'll Be Doing Managing relationships with existing partners across the UK and internationally Delivering onboarding and enablement programmes Providing platform training and best practice guidance Supporting partners with customer onboarding and adoption strategies Collaborating on joint marketing initiatives, webinars and campaigns Assisting partners with opportunity management and co-selling activities Monitoring partner performance and identifying growth opportunities Supporting renewals and ongoing account success processes Gathering partner feedback and helping improve the partner programme What We're Looking For Experience working in Partner Management, Channel Management, Alliances or Partner Success Strong relationship-building and stakeholder management skills Experience supporting, enabling or managing technology partners Commercial awareness and the ability to identify growth opportunities Strong communication and presentation skills Organised, proactive and comfortable working independently Experience using CRM platforms such as HubSpot, Salesforce or similar Desirable SaaS experience Experience working with MSPs, consultancies, resellers or technology partners Information security, compliance, governance or risk management exposure Experience delivering partner training or enablement programmes What's On Offer Significant performance-based bonus scheme Remote-first working environment Flexible working arrangements Career progression opportunities within a scaling SaaS organisation Ongoing training and professional development Supportive and collaborative culture Regular company events and team meetups Enhanced holiday entitlement with service increases Pension scheme and additional employee benefits Why Join? You'll be joining a business with a proven SaaS platform, a growing international customer base and a clear mission to help organisations build resilience through information security, compliance and governance. This is an opportunity to make a genuine impact, work with ambitious colleagues and develop expertise in one of the fastest-growing areas of the technology market.

JOB TITLE: Student Recruitment Outreach Officer REPORTS TO TITLE: Senior Student Recruitment Manager BUSINESS FUNCTION/ SUB-FUNCTION: Marketing / Student Recruitment LOCATION: Greenford, West London ROLE PURPOSE: The Outreach Officer sits within Student Recruitment and will lead on efforts to build strategic relationships, foster community engagement, and expand our educational and corporate partnerships. You will have a passion for education and business development, strong communication skills, and a proven track record in outreach initiatives. This role is essential in advancing GBS's mission to provide impactful educational solutions across diverse sectors. ROLE and RESPONSIBILITIES: Community Engagement: Develop and implement outreach strategies to foster meaningful partnerships with educational institutions, non-profits, and corporate partners that aligns with GBS's mission and values. Relationship Building: Cultivate and maintain relationships with key stakeholders, including universities, government agencies, industry groups, and local community organisations. Program Development: Design and coordinate outreach programs, workshops, and events that showcase GBS's educational resources and services. Collaboration: Work cross-functionally with marketing, sales, and product teams to develop outreach campaigns and materials that highlight GBS's educational solutions. Data-Driven Analysis: Utilise data to access the impact of outreach initiatives, prepare reports, and recommend improvements for maximising engagement. Brand Ambassador: Represent GBS at community events, conferences, and networking opportunities, enhancing the company's visibility and reputation within the education sector. ESSENTIAL SKILLS and EXPERIENCE: Proven experience in outreach, recruitment, or community engagement, preferably in an educational setting. Experience of providing excellent customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner. Able to utilise effective selling techniques to achieve enrolment targets Ability to identify the needs and goals of prospective students and recommend suitable programmes. Ability to effectively communicate with prospective candidates through various channels, including in-person interactions, phone calls, emails, and other platforms. Ability to effectively use active listening skills towards the needs and concerns of prospective students and responding with tailored solutions and support. Ability to use effective closing skills by guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments. KEY RESULT AREAS: Achievement of set targets Identifying continuous improvement of process and operations Pipeline Management and Conversion rates Effective relationship building and maintenance OTHER INFORMATION: The Student Recruitment Outreach Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

The Individual Giving Manager will lead the development of RLSS UK's first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will identify, test and evaluate supporter acquisition opportunities across a range of channels, including digital, direct mail, partnerships, community fundraising, and face-to-face fundraising where appropriate, ensuring activity delivers strong return on investment and an excellent supporter experience The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK's first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK's first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi-channel campaigns (digital, social, email, paid media, direct mail, and face-to-face fundraising) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use Donorfy CRM to manage supporter data, segmentation, reporting, campaign tracking and supporter journeys, ensuring data quality and compliance with GDPR and organisational policies. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator's Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, and other stakeholders as required. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme. Demonstrate and uphold the Society's values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Experience of developing fundraising plans, income forecasts and budgets, with the ability to model growth and assess investment opportunities. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, including experience of using donor databases to support segmentation, stewardship and reporting (experience of Donorfy would be advantageous). Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK mission, values and strategic priorities. Previous experience of line management. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date - 5.00pm, Tuesday 3rd November 2026 Interview Date - Monday 9th November 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.