Customer Service & Sales Advisor 40 hours a week spent between the hours of 9am-6pm Monday to Friday. Starting Salary: Up to £27,976 We're expanding our team, and looking to hire customer-focused people to join our Stretford Office. Although you will be dealing with sales, we pride ourselves on sales through customer service, putting the customer at the heart of what we do. It'll be your job to make sure they have a great experience, and get details of the best insurance package which meets their needs. No previous insurance experience is required, all training is provided How you'll make an impact During your first few weeks, you'll be in our training academy where we'll give you all the training you need to be a huge success in your new career! This training includes things like insurance fundamentals, the handling of insurance policies, systems and process training. To help progress your career further with us, we also offer an excellent progression programme as well as fully funded professional insurance qualifications (CII). In this role, you can expect to help people with a wide range of queries such as setting up home insurance policies and capturing information, whilst guiding each customer through their individual needs. On a day-to-day basis, you'll: Create insurance quotes and renewals over the phone to provide the best price for our customers, making sure you recommend the right type of cover - always keeping your customers' interests at heart Look for all opportunities to upsell or cross-sell our range of products depending on the customers' needs Make and answer calls from customers and clients to gather information, provide updates, and talk through any concerns or questions they may have Leave the customer happy, with a positive lasting impression and an extraordinary feeling about our products and services Balance multiple tasks at the same time, utilising a range of systems and working in a supportive, friendly, and agile team About you Of course, all training will be provided, and some of the items below may feel a bit alien, however, all will become clear during our in-depth training programme. Ability to explain complex language in simple terms, either in writing and/or over the phone Attention to detail because you'll need to accurately review and assess documentation Empathy and the ability to remain calm and composed when dealing with customers Customer service skills to provide a positive experience for customers throughout Computer literate GCSEs, or equivalent including English and Maths About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities. We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and more profitable business. If this sounds like somewhere you would like to join, we would love to hear from you!
Jan 30, 2026
Full time
Customer Service & Sales Advisor 40 hours a week spent between the hours of 9am-6pm Monday to Friday. Starting Salary: Up to £27,976 We're expanding our team, and looking to hire customer-focused people to join our Stretford Office. Although you will be dealing with sales, we pride ourselves on sales through customer service, putting the customer at the heart of what we do. It'll be your job to make sure they have a great experience, and get details of the best insurance package which meets their needs. No previous insurance experience is required, all training is provided How you'll make an impact During your first few weeks, you'll be in our training academy where we'll give you all the training you need to be a huge success in your new career! This training includes things like insurance fundamentals, the handling of insurance policies, systems and process training. To help progress your career further with us, we also offer an excellent progression programme as well as fully funded professional insurance qualifications (CII). In this role, you can expect to help people with a wide range of queries such as setting up home insurance policies and capturing information, whilst guiding each customer through their individual needs. On a day-to-day basis, you'll: Create insurance quotes and renewals over the phone to provide the best price for our customers, making sure you recommend the right type of cover - always keeping your customers' interests at heart Look for all opportunities to upsell or cross-sell our range of products depending on the customers' needs Make and answer calls from customers and clients to gather information, provide updates, and talk through any concerns or questions they may have Leave the customer happy, with a positive lasting impression and an extraordinary feeling about our products and services Balance multiple tasks at the same time, utilising a range of systems and working in a supportive, friendly, and agile team About you Of course, all training will be provided, and some of the items below may feel a bit alien, however, all will become clear during our in-depth training programme. Ability to explain complex language in simple terms, either in writing and/or over the phone Attention to detail because you'll need to accurately review and assess documentation Empathy and the ability to remain calm and composed when dealing with customers Customer service skills to provide a positive experience for customers throughout Computer literate GCSEs, or equivalent including English and Maths About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities. We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and more profitable business. If this sounds like somewhere you would like to join, we would love to hear from you!
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Jan 30, 2026
Full time
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Customer Service Advisor £25,196 plus benefits Reports to: Supporter Services Manager Directorate: Marketing, Fundraising & Engagement Contract: 6 month fixed-term contract Hours: Full time 35 hours per week (between 8am - 8pm, 10 days within 14, including 2 weekends in 6). Location: Location Home-based. Closing date: 08th February :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: competency-based interview Interview date: week commencing 16th February At Cancer Research UK, we exist to beat cancer. We are seeking a motivated, enthusiastic, and compassionate Customer Service Adviser to join our Supporter Services Team. In this role, you will engage directly with our supporters, providing excellent, solution-focused support while using your strong interpersonal skills to build trust, loyalty, and maximize fundraising opportunities. You will thrive in a fast-paced contact centre environment, retaining and using information effectively, and operating independently after induction. This could suit someone who has worked in fundraising (Face to Face/Door to Door) and is passionate about raising money for Cancer Research UK. Alternatively, you could work in a call centre, as a telemarketer or sales advisor. If you can demonstrate the ability to inspire and motivate our supporters, we would love to hear from you You'll be given full training and support in the form of online workshops as well as a buddy to support you in your journey to becoming a subject matter expert in all things to support our amazing fundraisers. What will I be doing? Providing personalised, solution-focused support to all supporters via inbound and outbound calls, emails, live chat, and social media. Listening carefully to supporters' needs, understanding their experiences, and responding with empathy, patience, and professionalism. Using interactions to promote CRUK campaigns, products, and services. Acting as an information specialist, maintaining up-to-date knowledge across all campaigns and services. Maximising fundraising opportunities and supporter engagement. Maintaining high standards of accuracy and attention to detail, even in challenging or emotional situations What are we looking for? Exceptional customer service skills with the ability to manage challenging interactions calmly and effectively. High level of confidence in phone communication and call control, ideally through experience within a call or contact centre. Experience working collaboratively within a team Strong writing skills, with the ability to create professional emails and correspondence. Competent in using Excel and Microsoft Office , including Outlook and PowerPoint, and the ability to navigate multiple systems simultaneously Excellent attention to detail, accuracy, and ability to retain information. Ability to work independently after induction, self-managing tasks and priorities. Comfortable working to targets, with a proactive and self-motivated approach. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Jan 30, 2026
Full time
Customer Service Advisor £25,196 plus benefits Reports to: Supporter Services Manager Directorate: Marketing, Fundraising & Engagement Contract: 6 month fixed-term contract Hours: Full time 35 hours per week (between 8am - 8pm, 10 days within 14, including 2 weekends in 6). Location: Location Home-based. Closing date: 08th February :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: competency-based interview Interview date: week commencing 16th February At Cancer Research UK, we exist to beat cancer. We are seeking a motivated, enthusiastic, and compassionate Customer Service Adviser to join our Supporter Services Team. In this role, you will engage directly with our supporters, providing excellent, solution-focused support while using your strong interpersonal skills to build trust, loyalty, and maximize fundraising opportunities. You will thrive in a fast-paced contact centre environment, retaining and using information effectively, and operating independently after induction. This could suit someone who has worked in fundraising (Face to Face/Door to Door) and is passionate about raising money for Cancer Research UK. Alternatively, you could work in a call centre, as a telemarketer or sales advisor. If you can demonstrate the ability to inspire and motivate our supporters, we would love to hear from you You'll be given full training and support in the form of online workshops as well as a buddy to support you in your journey to becoming a subject matter expert in all things to support our amazing fundraisers. What will I be doing? Providing personalised, solution-focused support to all supporters via inbound and outbound calls, emails, live chat, and social media. Listening carefully to supporters' needs, understanding their experiences, and responding with empathy, patience, and professionalism. Using interactions to promote CRUK campaigns, products, and services. Acting as an information specialist, maintaining up-to-date knowledge across all campaigns and services. Maximising fundraising opportunities and supporter engagement. Maintaining high standards of accuracy and attention to detail, even in challenging or emotional situations What are we looking for? Exceptional customer service skills with the ability to manage challenging interactions calmly and effectively. High level of confidence in phone communication and call control, ideally through experience within a call or contact centre. Experience working collaboratively within a team Strong writing skills, with the ability to create professional emails and correspondence. Competent in using Excel and Microsoft Office , including Outlook and PowerPoint, and the ability to navigate multiple systems simultaneously Excellent attention to detail, accuracy, and ability to retain information. Ability to work independently after induction, self-managing tasks and priorities. Comfortable working to targets, with a proactive and self-motivated approach. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Salary: £25,087 - Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 16/02/26 Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 30, 2026
Full time
Salary: £25,087 - Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 16/02/26 Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Jan 30, 2026
Full time
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 30, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Salary: £25,087 - Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 16/02/26 Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 30, 2026
Full time
Salary: £25,087 - Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 16/02/26 Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Service Advisor Location: Warmington, Oxfordshire Contract: Permanent, Full-time Salary: £28,000 + Bonus Enhance service. Drive satisfaction. Be the key to an exceptional aftersales experience. Join a renowned brand redefining automotive camping luxury, creating bespoke campervans and motorhomes for unforgettable journeys. With expansion on the horizon and a growing customer base, the company is now seeking an experienced and customer-focused Service Advisor to join the team and play a pivotal role in delivering exceptional aftersales service. As the Service Advisor, you ll be the key point of contact for customers, ensuring that their experience from check-in to vehicle delivery is seamless and of the highest standard. Based in Warmington, you will play an integral role in delivering outstanding service and supporting our growing brand in the luxury campervan and motorhome industry. Your Role as the Service Advisor: As the primary liaison between customers and the service department, you ll ensure that customers' concerns are addressed with professionalism and care. You will recommend maintenance services, schedule repairs, and keep customers informed every step of the way. Your ability to handle customer concerns and maintain high satisfaction will be at the heart of the role. Key Responsibilities: Greet customers promptly and professionally Understand vehicle concerns and recommend appropriate maintenance and repairs Schedule service appointments and prepare repair orders Provide accurate cost estimates and timelines for repairs Obtain customer authorisation for repairs and communicate with technicians Review completed work with customers and explain invoices clearly Promote service specials and dealership offerings Maintain high levels of customer satisfaction and CSI scores Follow dealership policies and procedures with attention to detail What You ll Bring to the Service Advisor position: Previous automotive service, customer service, or sales experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Basic knowledge of automotive systems and maintenance Proficiency with dealership management systems (DMS) and computers Valid driver s license Ready to join a company where your contribution will be recognised and valued? Apply now to help deliver outstanding customer experiences! All applications are treated in the strictest confidence.
Jan 30, 2026
Full time
Service Advisor Location: Warmington, Oxfordshire Contract: Permanent, Full-time Salary: £28,000 + Bonus Enhance service. Drive satisfaction. Be the key to an exceptional aftersales experience. Join a renowned brand redefining automotive camping luxury, creating bespoke campervans and motorhomes for unforgettable journeys. With expansion on the horizon and a growing customer base, the company is now seeking an experienced and customer-focused Service Advisor to join the team and play a pivotal role in delivering exceptional aftersales service. As the Service Advisor, you ll be the key point of contact for customers, ensuring that their experience from check-in to vehicle delivery is seamless and of the highest standard. Based in Warmington, you will play an integral role in delivering outstanding service and supporting our growing brand in the luxury campervan and motorhome industry. Your Role as the Service Advisor: As the primary liaison between customers and the service department, you ll ensure that customers' concerns are addressed with professionalism and care. You will recommend maintenance services, schedule repairs, and keep customers informed every step of the way. Your ability to handle customer concerns and maintain high satisfaction will be at the heart of the role. Key Responsibilities: Greet customers promptly and professionally Understand vehicle concerns and recommend appropriate maintenance and repairs Schedule service appointments and prepare repair orders Provide accurate cost estimates and timelines for repairs Obtain customer authorisation for repairs and communicate with technicians Review completed work with customers and explain invoices clearly Promote service specials and dealership offerings Maintain high levels of customer satisfaction and CSI scores Follow dealership policies and procedures with attention to detail What You ll Bring to the Service Advisor position: Previous automotive service, customer service, or sales experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Basic knowledge of automotive systems and maintenance Proficiency with dealership management systems (DMS) and computers Valid driver s license Ready to join a company where your contribution will be recognised and valued? Apply now to help deliver outstanding customer experiences! All applications are treated in the strictest confidence.
Customer Service Advisor Temporary Role Construction Equipment / Vehicles Thurrock, RM20 3AL £13.53 per hour Day Shifts, Monday-Friday Are you experienced in delivering exceptional customer service and confident in liaising with customers? If so, read on; this opportunity could be the perfect fit for you The Customer Service Advisor will be a key part of a growing team, providing front-line support within the UK Sales and Service Organisation. The successful candidate will assist customers across multiple channels, ensuring exceptional service is consistently delivered. Key Responsibilities & Tasks: Customer Service Advisor: Handle customer service duties via telephone and email Process sales orders, returns, and credits Manage order and credit processing Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints. Liaise with warehouse and transport teams to resolve delivery and stock issues Support Sales Team/Account queries Required Skills: Customer service experience via telephone and email Strong customer focus and excellent service skills Team player with the ability to work independently Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook) Calm and professional telephone manner Effective communication and interpersonal skills Commutable to the Thurrock RM20 postcode on a daily basis Competent using multiple systems Proactive approach to problem-solving and business operations Package £13.53 per hour Monday-Friday 8:30-5pm (1 hour lunch break) Temporary Role Interested? To apply for this Customer Service Advisor position, here are your two options: "This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Emma Gimore (phone number removed) between 7.30am - 4.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL
Jan 30, 2026
Seasonal
Customer Service Advisor Temporary Role Construction Equipment / Vehicles Thurrock, RM20 3AL £13.53 per hour Day Shifts, Monday-Friday Are you experienced in delivering exceptional customer service and confident in liaising with customers? If so, read on; this opportunity could be the perfect fit for you The Customer Service Advisor will be a key part of a growing team, providing front-line support within the UK Sales and Service Organisation. The successful candidate will assist customers across multiple channels, ensuring exceptional service is consistently delivered. Key Responsibilities & Tasks: Customer Service Advisor: Handle customer service duties via telephone and email Process sales orders, returns, and credits Manage order and credit processing Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints. Liaise with warehouse and transport teams to resolve delivery and stock issues Support Sales Team/Account queries Required Skills: Customer service experience via telephone and email Strong customer focus and excellent service skills Team player with the ability to work independently Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook) Calm and professional telephone manner Effective communication and interpersonal skills Commutable to the Thurrock RM20 postcode on a daily basis Competent using multiple systems Proactive approach to problem-solving and business operations Package £13.53 per hour Monday-Friday 8:30-5pm (1 hour lunch break) Temporary Role Interested? To apply for this Customer Service Advisor position, here are your two options: "This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Emma Gimore (phone number removed) between 7.30am - 4.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Jan 29, 2026
Full time
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 29, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 29, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your managers Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 29, 2026
Full time
Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your managers Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 29, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 29, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Service Advisor / Aftersales Advisor / Automotive Service Advisor (Reading) Location: Reading Salary: Up to £30,(Apply online only) per year DOE Hours: Monday to Friday 08:00 to 16:30 plus one in four Saturdays 08:00 to 13:00 Job Type: Full time permanent Immediate opening for an experienced Service Advisor to join a busy passenger car aftersales team in Reading. You will maximise workshop capacity by booking and managing service and repair work, keep customers updated, and identify additional work opportunities in a professional dealership environment. What you will do Book vehicles into the workshop to match capacity and customer availability Deal with customers face to face and by phone, keeping them updated on times and costs Produce accurate job cards estimates invoices and warranty paperwork Identify additional work and convert opportunities professionally and ethically Liaise with parts and workshop teams to ensure smooth workflow and on time repairs Ensure high levels of customer satisfaction and follow up where needed What we need from you Previous experience as a Service Advisor Aftersales Advisor or similar role in a dealership Strong customer service and communication skills Good organisational ability and accuracy with job cards and paperwork Commercial awareness and confidence discussing additional work with customers Kerridge experience advantageous but not essential Top benefits Up to £30,(Apply online only) per year depending on experience 23 days holiday plus bank holidays and one extra day for your birthday Pension scheme and employee assistance programme Manufacturer training and clear career progression If you are the calm organised voice customers trust and you enjoy working where quality matters, we want to hear from you. Click 'Apply Now' to take the next step in your Service Advisor career. INDLOW
Jan 29, 2026
Full time
Service Advisor / Aftersales Advisor / Automotive Service Advisor (Reading) Location: Reading Salary: Up to £30,(Apply online only) per year DOE Hours: Monday to Friday 08:00 to 16:30 plus one in four Saturdays 08:00 to 13:00 Job Type: Full time permanent Immediate opening for an experienced Service Advisor to join a busy passenger car aftersales team in Reading. You will maximise workshop capacity by booking and managing service and repair work, keep customers updated, and identify additional work opportunities in a professional dealership environment. What you will do Book vehicles into the workshop to match capacity and customer availability Deal with customers face to face and by phone, keeping them updated on times and costs Produce accurate job cards estimates invoices and warranty paperwork Identify additional work and convert opportunities professionally and ethically Liaise with parts and workshop teams to ensure smooth workflow and on time repairs Ensure high levels of customer satisfaction and follow up where needed What we need from you Previous experience as a Service Advisor Aftersales Advisor or similar role in a dealership Strong customer service and communication skills Good organisational ability and accuracy with job cards and paperwork Commercial awareness and confidence discussing additional work with customers Kerridge experience advantageous but not essential Top benefits Up to £30,(Apply online only) per year depending on experience 23 days holiday plus bank holidays and one extra day for your birthday Pension scheme and employee assistance programme Manufacturer training and clear career progression If you are the calm organised voice customers trust and you enjoy working where quality matters, we want to hear from you. Click 'Apply Now' to take the next step in your Service Advisor career. INDLOW
We are searching for a Parts & Aftersales advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following successful interview For the successful candidate in this field, there are progression opportunities within the department. This role will suit candidates looking for a new career path with previous experience in customer servi click apply for full job details
Jan 29, 2026
Full time
We are searching for a Parts & Aftersales advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following successful interview For the successful candidate in this field, there are progression opportunities within the department. This role will suit candidates looking for a new career path with previous experience in customer servi click apply for full job details
Head of Customer Service Location: Norwich (office based) Employment type: Permanent, full time Reporting to: Director of Customer Service & Operations Team: 100 advisors plus 6 Team Managers and a Service Level Manager (wider CS function 250 across 2 sites) your next chapter Travel Chapter is the holiday home people. We connect guests with incredible properties across the UK and help homeowners share the places they love most. As a certified B Corp, we care about doingwhat'sright for our customers, our people, ourcommunitiesand ourplanet. That mindset sits at the heart of how weoperateand how we serve. Customer Service plays a huge role in shaping how guests and homeowners feel about us. From first enquiry to post-stay, it'sour teams on the ground and on the phones who make things effortless, reassuring and human. We are now looking for a Head of Customer Service to lead our Norwich operation and help us evolve how we serve customers in a fast-moving and increasingly digital environment. what this role is all about This is a hands-on operational leadership role with strategic influence. You'll run day-to-day service delivery at our Norwich site, but you'll also play a key part in shaping how our Customer Service function works as it grows, modernises and aligns across two locations. You'll lead from the front, building confidence, consistency and ownership across the team. You'll work closely with our Director of Customer Service and your peer Head of CS in Bideford to make sure service standards feel aligned and the whole department moves forward together. Our customers are guests and property owners. We want them to feel safe in our hands, to get clear answers and to know that once they've raised something, we'll see it through end-to-end. what you'll be doing Leading operational service delivery at our Norwich site across phone, email and digital channels Playing a central role in service performance, coaching and shift leadership through 6 Team Managers and a Service Level Manager Embedding simple and consistent performance rhythms that make it easier to see what's working and what needs attention Making coaching part of everyday life, not just when something goes wrong Ensuring we get the best from our tools and systems including Salesforce, WhatsApp and emerging AI tools Partnering with Planning and Training so teams have the skills, cover and support they need to succeed Working closely with your Bideford peer to drive consistency, shared learning and continuous improvement Understanding what's driving repeat contacts and friction and working with other teams to solve root causes Shaping communication standards so they feel confident, clear and helpful Bringing operational insight to wider CS and business conversations what we're looking for You'll likely have: Senior leadership experience in a multi-channel contact centre or customer operations environment A track record of improving service performance through clarity, coaching and sensible operational routines Confidence with systems, performance data and tooling and ideally familiarity with Salesforce or similar platforms Experience influencing wider improvements in service quality, customer experience or operational consistency across teams or sites The ability to lead under pressure and maintain standards without losing the human touch you are Approachable, direct and calm. People know where they stand with you. A leader who removes blockers, rolls up their sleeves and sets the tone. Solutions-orientated and ownership-led. You don't deflect, you sort. Someone who believes good service is shaped as much by how we coach and communicate as by the systems we use. why join us A people-first B Corp business with real values, not slogans A role with both scale and influence, leading one of our two core CS sites The chance to help shape a modern, digital service model that blends great people with smart technology A supportive and collaborative leadership team who care about doing things well what success looks like In your first year, you'll help strengthen the performance, clarity and purpose of our Customer Service function. You'll build a more consistent, principle-led operation that supports our teams to make good decisions for our customers and for the business. Customers will feel better informed, more confident and more supported throughout their journey. Our teams will feel guided, developed and equipped to deliver at a high standard. Improvement will feel like part of how we work every day, not a stand alone initiative.
Jan 29, 2026
Full time
Head of Customer Service Location: Norwich (office based) Employment type: Permanent, full time Reporting to: Director of Customer Service & Operations Team: 100 advisors plus 6 Team Managers and a Service Level Manager (wider CS function 250 across 2 sites) your next chapter Travel Chapter is the holiday home people. We connect guests with incredible properties across the UK and help homeowners share the places they love most. As a certified B Corp, we care about doingwhat'sright for our customers, our people, ourcommunitiesand ourplanet. That mindset sits at the heart of how weoperateand how we serve. Customer Service plays a huge role in shaping how guests and homeowners feel about us. From first enquiry to post-stay, it'sour teams on the ground and on the phones who make things effortless, reassuring and human. We are now looking for a Head of Customer Service to lead our Norwich operation and help us evolve how we serve customers in a fast-moving and increasingly digital environment. what this role is all about This is a hands-on operational leadership role with strategic influence. You'll run day-to-day service delivery at our Norwich site, but you'll also play a key part in shaping how our Customer Service function works as it grows, modernises and aligns across two locations. You'll lead from the front, building confidence, consistency and ownership across the team. You'll work closely with our Director of Customer Service and your peer Head of CS in Bideford to make sure service standards feel aligned and the whole department moves forward together. Our customers are guests and property owners. We want them to feel safe in our hands, to get clear answers and to know that once they've raised something, we'll see it through end-to-end. what you'll be doing Leading operational service delivery at our Norwich site across phone, email and digital channels Playing a central role in service performance, coaching and shift leadership through 6 Team Managers and a Service Level Manager Embedding simple and consistent performance rhythms that make it easier to see what's working and what needs attention Making coaching part of everyday life, not just when something goes wrong Ensuring we get the best from our tools and systems including Salesforce, WhatsApp and emerging AI tools Partnering with Planning and Training so teams have the skills, cover and support they need to succeed Working closely with your Bideford peer to drive consistency, shared learning and continuous improvement Understanding what's driving repeat contacts and friction and working with other teams to solve root causes Shaping communication standards so they feel confident, clear and helpful Bringing operational insight to wider CS and business conversations what we're looking for You'll likely have: Senior leadership experience in a multi-channel contact centre or customer operations environment A track record of improving service performance through clarity, coaching and sensible operational routines Confidence with systems, performance data and tooling and ideally familiarity with Salesforce or similar platforms Experience influencing wider improvements in service quality, customer experience or operational consistency across teams or sites The ability to lead under pressure and maintain standards without losing the human touch you are Approachable, direct and calm. People know where they stand with you. A leader who removes blockers, rolls up their sleeves and sets the tone. Solutions-orientated and ownership-led. You don't deflect, you sort. Someone who believes good service is shaped as much by how we coach and communicate as by the systems we use. why join us A people-first B Corp business with real values, not slogans A role with both scale and influence, leading one of our two core CS sites The chance to help shape a modern, digital service model that blends great people with smart technology A supportive and collaborative leadership team who care about doing things well what success looks like In your first year, you'll help strengthen the performance, clarity and purpose of our Customer Service function. You'll build a more consistent, principle-led operation that supports our teams to make good decisions for our customers and for the business. Customers will feel better informed, more confident and more supported throughout their journey. Our teams will feel guided, developed and equipped to deliver at a high standard. Improvement will feel like part of how we work every day, not a stand alone initiative.
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Jan 29, 2026
Full time
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
The Opportunity Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you'll directly impact customer retention and growth by demonstrating tangible value and ROI. As someone that can speak fluent or business level German, you will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the DACH region while experiencing constant growth challenges and opportunities. What You'll Do As a Senior Customer Success Manager who speaks German, you will use your ability to conduct business discussions, negotiations, strategic conversations and be instrumental in driving customer value across the dynamic DACH region, partnering with a diverse portfolio of Enterprise, Strategic, and Regional accounts. You will own the strategic relationship, meticulously creating, maintaining, and executing success and account plans that clearly articulate ROI and Sitetracker's business value. This includes skillfully navigating complex customer organizations to build deep rapport and trust with senior leadership, understanding their mission-critical milestones and strategic objectives. You will proactively assess and diagnose customer challenges, developing comprehensive mitigation plans to prevent churn and elevate the overall customer experience through seamless cross-functional collaboration. Furthermore, you will continuously reinforce and improve Customer Success processes, always seeking to go above and beyond in every interaction, both externally with clients and internally with our teams. You will serve as a vital conduit, ensuring our customers' voices are heard and their evolving needs are met with innovative solutions. The Skills You'll Have Core Customer Success Manager skills: Manage a diverse portfolio of Enterprise, Strategic, and Regional accounts, applying high-touch engagement models and demonstrating adaptable ways of working. Create and execute impactful account and success plans, demonstrating a commitment to customer-focused initiatives. Drive the renewal of six-figure (mandatory) and ideally seven-figure contracts, showcasing your expertise in contract lifecycle management. Proactively map out your territory, anticipating issues and blockers independently to ensure smooth customer journeys. Pursue early and multi-year renewals autonomously, demonstrating a strong grasp of long-term account strategy. Improving customer experience and satisfaction, including stakeholder management: Fostered deep customer relationships through working in a 'high-touch' engagement model Engages effectively at all levels of a business, from daily interactions with mid-management to monthly/quarterly executive cadences. Expertise in creating and delivering compelling content tailored for executive audiences, articulating complex value propositions. Identifies quick wins across your portfolio to rapidly improve user adoption and client satisfaction. Quickly builds and establishes strong, trusted relationships with Business Sponsors and Economic Buyers. Demonstrating 'Business Value Realisation' (BVR), and contract value: Ability to identify, demonstrate, and achieve quantifiable business value for your customer(s), aligning with their strategic objectives. Clearly articulate how you identified value, how it aligned to a customer's overall business objectives, and how it was delivered and measured. Creates jointly-owned success plans with customers and validates business value with customer executives. Builds out Success Stories and collaborates with Marketing to publish these with clients, showcasing impact. Generates public endorsements from clients, serving as powerful advocates for Sitetracker's solutions. Technical Aptitude: Has previously worked in or with technically focused positions, such as pre-sales, solutions/sales engineering, or implementations. Ability to demonstrate, configure, or customize prior tools and platforms to meet specific business needs. Proficient in using modern office suites like Google Docs, PowerPoint, Excel, and various reporting capabilities for day-to-day tasks. Ability to clearly articulate complex technical problems and devise custom technical solutions that drive tangible customer outcomes. Within 90 Days, You'll: Successfully create and initiate success & account plans for your assigned portfolio of key DACH accounts, aligning with customer and Sitetracker objectives. Begin to deeply engage with senior customer leadership across your region, building initial rapport and understanding their critical business drivers and strategic vision. Proactively assess and diagnose initial customer issues, collaborating with cross-functional teams to formulate and implement actionable mitigation plans. Within 180 Days, You'll: Consistently execute and refine your success & account plans, actively demonstrating tangible ROI and business value to customers through clear metrics and outcomes. Expertly navigate complex customer organizations, turning detractors into champions and driving internal cross-functional improvements that enhance the customer experience. Proactively identify and champion opportunities for customer experience enhancement, adoption, and retention, becoming a vocal advocate for customer needs within Sitetracker. Within 365 Days, You'll: Consistently drive retention and expansion across your entire DACH portfolio, significantly contributing to Sitetracker's growth through strong renewals and increased platform utilization. Solidify your position as a trusted advisor for senior customer leadership, influencing their long-term strategy and ensuring Sitetracker is an indispensable partner. Shape and optimize Customer Success practices within the DACH region, contributing directly to Sitetracker's global CS operational excellence and market leadership.
Jan 29, 2026
Full time
The Opportunity Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you'll directly impact customer retention and growth by demonstrating tangible value and ROI. As someone that can speak fluent or business level German, you will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the DACH region while experiencing constant growth challenges and opportunities. What You'll Do As a Senior Customer Success Manager who speaks German, you will use your ability to conduct business discussions, negotiations, strategic conversations and be instrumental in driving customer value across the dynamic DACH region, partnering with a diverse portfolio of Enterprise, Strategic, and Regional accounts. You will own the strategic relationship, meticulously creating, maintaining, and executing success and account plans that clearly articulate ROI and Sitetracker's business value. This includes skillfully navigating complex customer organizations to build deep rapport and trust with senior leadership, understanding their mission-critical milestones and strategic objectives. You will proactively assess and diagnose customer challenges, developing comprehensive mitigation plans to prevent churn and elevate the overall customer experience through seamless cross-functional collaboration. Furthermore, you will continuously reinforce and improve Customer Success processes, always seeking to go above and beyond in every interaction, both externally with clients and internally with our teams. You will serve as a vital conduit, ensuring our customers' voices are heard and their evolving needs are met with innovative solutions. The Skills You'll Have Core Customer Success Manager skills: Manage a diverse portfolio of Enterprise, Strategic, and Regional accounts, applying high-touch engagement models and demonstrating adaptable ways of working. Create and execute impactful account and success plans, demonstrating a commitment to customer-focused initiatives. Drive the renewal of six-figure (mandatory) and ideally seven-figure contracts, showcasing your expertise in contract lifecycle management. Proactively map out your territory, anticipating issues and blockers independently to ensure smooth customer journeys. Pursue early and multi-year renewals autonomously, demonstrating a strong grasp of long-term account strategy. Improving customer experience and satisfaction, including stakeholder management: Fostered deep customer relationships through working in a 'high-touch' engagement model Engages effectively at all levels of a business, from daily interactions with mid-management to monthly/quarterly executive cadences. Expertise in creating and delivering compelling content tailored for executive audiences, articulating complex value propositions. Identifies quick wins across your portfolio to rapidly improve user adoption and client satisfaction. Quickly builds and establishes strong, trusted relationships with Business Sponsors and Economic Buyers. Demonstrating 'Business Value Realisation' (BVR), and contract value: Ability to identify, demonstrate, and achieve quantifiable business value for your customer(s), aligning with their strategic objectives. Clearly articulate how you identified value, how it aligned to a customer's overall business objectives, and how it was delivered and measured. Creates jointly-owned success plans with customers and validates business value with customer executives. Builds out Success Stories and collaborates with Marketing to publish these with clients, showcasing impact. Generates public endorsements from clients, serving as powerful advocates for Sitetracker's solutions. Technical Aptitude: Has previously worked in or with technically focused positions, such as pre-sales, solutions/sales engineering, or implementations. Ability to demonstrate, configure, or customize prior tools and platforms to meet specific business needs. Proficient in using modern office suites like Google Docs, PowerPoint, Excel, and various reporting capabilities for day-to-day tasks. Ability to clearly articulate complex technical problems and devise custom technical solutions that drive tangible customer outcomes. Within 90 Days, You'll: Successfully create and initiate success & account plans for your assigned portfolio of key DACH accounts, aligning with customer and Sitetracker objectives. Begin to deeply engage with senior customer leadership across your region, building initial rapport and understanding their critical business drivers and strategic vision. Proactively assess and diagnose initial customer issues, collaborating with cross-functional teams to formulate and implement actionable mitigation plans. Within 180 Days, You'll: Consistently execute and refine your success & account plans, actively demonstrating tangible ROI and business value to customers through clear metrics and outcomes. Expertly navigate complex customer organizations, turning detractors into champions and driving internal cross-functional improvements that enhance the customer experience. Proactively identify and champion opportunities for customer experience enhancement, adoption, and retention, becoming a vocal advocate for customer needs within Sitetracker. Within 365 Days, You'll: Consistently drive retention and expansion across your entire DACH portfolio, significantly contributing to Sitetracker's growth through strong renewals and increased platform utilization. Solidify your position as a trusted advisor for senior customer leadership, influencing their long-term strategy and ensuring Sitetracker is an indispensable partner. Shape and optimize Customer Success practices within the DACH region, contributing directly to Sitetracker's global CS operational excellence and market leadership.
