Job Title: Customer Service Administrator Contract: Full Time, Permanent (Office Based) Salary: up to £28,000 Start Date: ASAP - Happy to work around notice periods The Commercial Division at SF Recruitment are currently working with a UK based, family run manufacturing business, who due to huge growth and success over the past 2 years are looking to grow their Customer Service and Sales Support Team. They are looking to add a talented and experienced Customer Service Administrator to their team. As a Customer Service Administrator, you will report directly into the Customer Service Manager and take a more senior lead amongst the team. Looking and creating new and engaging ways to improve the overall customer experience/journey, and also support with account management for key customers. Additional daily responsibilities could include: - Deliver a first-class customer and supplier experience whilst handling enquiries via email and telephone communication, aiming for a first point of call response. Alternatively taking detailed messages to share across with relevant department. - Take a lead on handling escalated enquiries and more sensitive cases, ensuring that these are prioritised and resolved efficiently within a timely manner. - Sourcing and preparing customer quotations. - Raising and processing customer orders. - Maintaining effective communication from quotation through to successful delivery of products. - Providing additional administrative support to the wider Customer Service, Sales and internal departments. The successful candidate will ideally have experience in a similar role as listed above, however, what is essential is that you have a passion for delivering an exceptional customer experience, and have excellent communication skills both verbal and written. This position can be fast paced, and demanding at certain times, so it is key that you are able to prioritise tasks and remain calm when working under pressure, as well as comfortable solving problems. Full training and support will be provided for the successful candidate. If you would like to find out more regarding the above position, please click 'Apply Now' with a copy of your up-to-date CV. Or alternatively, send across a copy of your CV to (url removed) and I will be in contact.
May 06, 2026
Full time
Job Title: Customer Service Administrator Contract: Full Time, Permanent (Office Based) Salary: up to £28,000 Start Date: ASAP - Happy to work around notice periods The Commercial Division at SF Recruitment are currently working with a UK based, family run manufacturing business, who due to huge growth and success over the past 2 years are looking to grow their Customer Service and Sales Support Team. They are looking to add a talented and experienced Customer Service Administrator to their team. As a Customer Service Administrator, you will report directly into the Customer Service Manager and take a more senior lead amongst the team. Looking and creating new and engaging ways to improve the overall customer experience/journey, and also support with account management for key customers. Additional daily responsibilities could include: - Deliver a first-class customer and supplier experience whilst handling enquiries via email and telephone communication, aiming for a first point of call response. Alternatively taking detailed messages to share across with relevant department. - Take a lead on handling escalated enquiries and more sensitive cases, ensuring that these are prioritised and resolved efficiently within a timely manner. - Sourcing and preparing customer quotations. - Raising and processing customer orders. - Maintaining effective communication from quotation through to successful delivery of products. - Providing additional administrative support to the wider Customer Service, Sales and internal departments. The successful candidate will ideally have experience in a similar role as listed above, however, what is essential is that you have a passion for delivering an exceptional customer experience, and have excellent communication skills both verbal and written. This position can be fast paced, and demanding at certain times, so it is key that you are able to prioritise tasks and remain calm when working under pressure, as well as comfortable solving problems. Full training and support will be provided for the successful candidate. If you would like to find out more regarding the above position, please click 'Apply Now' with a copy of your up-to-date CV. Or alternatively, send across a copy of your CV to (url removed) and I will be in contact.
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 06, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Luxury Fine Jewellery Sales Consultant £29K annual salary + attractive commission Trafford IRD is working with a global Luxury Jewellery brand to recruit a Sales Consultant for a fine jewellery concession in Manchester. As a Luxury Sales Consultant, you are responsible for the achievement of the sales objectives including active networking and building a strong client relationship through the highest click apply for full job details
May 06, 2026
Full time
Luxury Fine Jewellery Sales Consultant £29K annual salary + attractive commission Trafford IRD is working with a global Luxury Jewellery brand to recruit a Sales Consultant for a fine jewellery concession in Manchester. As a Luxury Sales Consultant, you are responsible for the achievement of the sales objectives including active networking and building a strong client relationship through the highest click apply for full job details
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
May 06, 2026
Full time
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday - 42.5hrs per week Kyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables. We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you! About the role In this office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer's expectations, fostering long-term relationships that encourage repeat business. The role will include, but not be limited to: Handling customer enquiries via e-mail, telephone and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and assisting customers with product selection About you Minimum of 2 years' experience in sales/customer service (industrial/tooling experience a plus) Effective communication skills with a confident telephone manner Commercially astute with a 'can-do' attitude who works well with others Ability to manage multiple tasks, prioritise effectively and meet deadlines Quick learner, adaptable to new information and systems Proficient in IT, including MS Office products What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Profit share Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
May 06, 2026
Full time
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday - 42.5hrs per week Kyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables. We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you! About the role In this office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer's expectations, fostering long-term relationships that encourage repeat business. The role will include, but not be limited to: Handling customer enquiries via e-mail, telephone and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and assisting customers with product selection About you Minimum of 2 years' experience in sales/customer service (industrial/tooling experience a plus) Effective communication skills with a confident telephone manner Commercially astute with a 'can-do' attitude who works well with others Ability to manage multiple tasks, prioritise effectively and meet deadlines Quick learner, adaptable to new information and systems Proficient in IT, including MS Office products What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Profit share Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Full Time Junior Customer Service Advisor- Start Tomorrow SalesIQ is rapidly expanding and is looking to recruit a number of motivated, detail orientated individuals to join one of our many customer service teams! This is an excellent opportunity to join a fun and fast paced company who are leaders in the industry! This is a role where no two days are the same click apply for full job details
May 06, 2026
Full time
Full Time Junior Customer Service Advisor- Start Tomorrow SalesIQ is rapidly expanding and is looking to recruit a number of motivated, detail orientated individuals to join one of our many customer service teams! This is an excellent opportunity to join a fun and fast paced company who are leaders in the industry! This is a role where no two days are the same click apply for full job details
Work From Home Charity Fundraiser / Telesales AdvisorYou will need recent call handling and fundraising experience for this position.You will need a decent laptop or computer and (call centre type) USB or wireless headset with a microphone to commence this position along with a good broadband connection.Work From Home Charity Fundraiser / Home Based Telesales AdvisorA Bristol based charity fundraising call centre is expanding and requires experienced fundraisers to join the team.This job is work from home indefinitely, however you will need your own decent modern computer and a USB headset with a microphone, you also need a good broadband connection with an upload speed above 8 and a download speed above 25.The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent charity fundraising experience. There is a telephone interview including a script based roleplay / pretend call and they are doing regular remote training sessions on Zoom. The training pay, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 60 hours service.The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week.This role pays £13.55ph for experienced fundraisers with good OTE commission opportunities. Candidates without experience will start on £12.71ph. The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra £1.50ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of £17.50 per sign-up.Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.
May 06, 2026
Seasonal
Work From Home Charity Fundraiser / Telesales AdvisorYou will need recent call handling and fundraising experience for this position.You will need a decent laptop or computer and (call centre type) USB or wireless headset with a microphone to commence this position along with a good broadband connection.Work From Home Charity Fundraiser / Home Based Telesales AdvisorA Bristol based charity fundraising call centre is expanding and requires experienced fundraisers to join the team.This job is work from home indefinitely, however you will need your own decent modern computer and a USB headset with a microphone, you also need a good broadband connection with an upload speed above 8 and a download speed above 25.The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent charity fundraising experience. There is a telephone interview including a script based roleplay / pretend call and they are doing regular remote training sessions on Zoom. The training pay, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 60 hours service.The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week.This role pays £13.55ph for experienced fundraisers with good OTE commission opportunities. Candidates without experience will start on £12.71ph. The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra £1.50ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of £17.50 per sign-up.Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.
About the role We are excited to be recruiting for a ambitious, smart and motivated Parts Sales Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. You will be working within a team at our multi franchise parts distribution centre. This is a fantastic opportunity for someone who is customer focussed and experienced in growing business by building new and click apply for full job details
May 05, 2026
Full time
About the role We are excited to be recruiting for a ambitious, smart and motivated Parts Sales Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. You will be working within a team at our multi franchise parts distribution centre. This is a fantastic opportunity for someone who is customer focussed and experienced in growing business by building new and click apply for full job details
Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Full-time & Evening Part-Time Opportunities Permanent Brentwood Spire Healthcare's Patient Support Centre in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team. We're hiring across a range of full-time and evening- based part-time contracts , offering flexibility to suit different working patterns. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a fast-paced, rewarding, and people-focused role. Working hours We offer a range of contracted hours: Full- time (37.5 hours): Shifts between 8am-7pm, Monday to Friday, plus 1 in 4 Saturdays (8am-4pm) Part-time (evenings): 20 hours: 3pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) 5 hours: 3:30pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Contract Type: Permanent Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
May 05, 2026
Full time
Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Full-time & Evening Part-Time Opportunities Permanent Brentwood Spire Healthcare's Patient Support Centre in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team. We're hiring across a range of full-time and evening- based part-time contracts , offering flexibility to suit different working patterns. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a fast-paced, rewarding, and people-focused role. Working hours We offer a range of contracted hours: Full- time (37.5 hours): Shifts between 8am-7pm, Monday to Friday, plus 1 in 4 Saturdays (8am-4pm) Part-time (evenings): 20 hours: 3pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) 5 hours: 3:30pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Contract Type: Permanent Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers. About the role The role involves providing first line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas click apply for full job details
May 05, 2026
Full time
We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers. About the role The role involves providing first line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas click apply for full job details
About the Employer This organisation operates within the financial services sector, specialising in protection and insurance solutions designed to support individuals and families with long-term planning. With a strong emphasis on ethical practices and customer care, they provide tailored guidance to help clients make informed decisions about their financial future. Financial Services Sales Coordinator - Banbury An exciting opportunity has arisen for a motivated and customer-focused professional to join a growing financial services team. This dynamic, phone-based sales role centres on guiding new customers through the process of creating a will, while delivering an exceptional customer experience. You will play a key role in building relationships, identifying client needs, and introducing additional protection services where appropriate. This position is ideal for someone who thrives in a target-driven environment, enjoys speaking with people, and is looking to build a long-term career within the financial services industry. Excellent commission/bonus opportunities in addition to basic salary. Duties & Responsibilities Guide customers through the process of creating a free Will via telephone Deliver consistently high levels of customer service and support Identify opportunities to introduce and promote protection services Book qualified appointments for customers with Protection Advisors Maintain accurate and detailed customer records Build rapport and trust through clear, professional communication Handle objections confidently and effectively Work towards individual and team performance targets Education & Skills Required Excellent communication and interpersonal skills Strong spoken and written English Confident and professional telephone manner Ability to manage customer conversations effectively Highly organised with strong attention to detail Previous experience in customer service, sales, call handling, or appointment setting is a key requirement If you're a driven and personable individual looking to develop your career in financial services, this is a fantastic opportunity to join a supportive and growing team. Apply today to take the next step in your professional journey.
May 05, 2026
Full time
About the Employer This organisation operates within the financial services sector, specialising in protection and insurance solutions designed to support individuals and families with long-term planning. With a strong emphasis on ethical practices and customer care, they provide tailored guidance to help clients make informed decisions about their financial future. Financial Services Sales Coordinator - Banbury An exciting opportunity has arisen for a motivated and customer-focused professional to join a growing financial services team. This dynamic, phone-based sales role centres on guiding new customers through the process of creating a will, while delivering an exceptional customer experience. You will play a key role in building relationships, identifying client needs, and introducing additional protection services where appropriate. This position is ideal for someone who thrives in a target-driven environment, enjoys speaking with people, and is looking to build a long-term career within the financial services industry. Excellent commission/bonus opportunities in addition to basic salary. Duties & Responsibilities Guide customers through the process of creating a free Will via telephone Deliver consistently high levels of customer service and support Identify opportunities to introduce and promote protection services Book qualified appointments for customers with Protection Advisors Maintain accurate and detailed customer records Build rapport and trust through clear, professional communication Handle objections confidently and effectively Work towards individual and team performance targets Education & Skills Required Excellent communication and interpersonal skills Strong spoken and written English Confident and professional telephone manner Ability to manage customer conversations effectively Highly organised with strong attention to detail Previous experience in customer service, sales, call handling, or appointment setting is a key requirement If you're a driven and personable individual looking to develop your career in financial services, this is a fantastic opportunity to join a supportive and growing team. Apply today to take the next step in your professional journey.
Aftersales & Repair Advisor Cycling Surrey Quays (Hybrid) Up to £28,000 + Bonus Are you passionate about cycling and enjoy solving problems? This is a great opportunity to turn your interest in bikes into a rewarding career with a global sports retailer. We are looking for a customer-focused Aftersales & Repair Advisor / Technical Support Advisor to support customers and stores with aftersales click apply for full job details
May 05, 2026
Full time
Aftersales & Repair Advisor Cycling Surrey Quays (Hybrid) Up to £28,000 + Bonus Are you passionate about cycling and enjoy solving problems? This is a great opportunity to turn your interest in bikes into a rewarding career with a global sports retailer. We are looking for a customer-focused Aftersales & Repair Advisor / Technical Support Advisor to support customers and stores with aftersales click apply for full job details
Job Description Java Team Lead Location: West Midlands (Hybrid working) Type: Permanent About the Role TXP is growing its Java capability significantly, and we're looking for an experienced Java Team Lead to help shape, scale, and lead our Java engineering community.This is a senior leadership role , focused on the management, development, and technical oversight of our Java teams across the UK, offshore delivery centres, and trusted partners. As the team grows, this role is critical in maintaining engineering standards, developing people, supporting recruitment, and ensuring we continue to deliver high-quality outcomes for our clients.You'll bring a strong developer background , but this is not a hands-on delivery role . Instead, it's an opportunity for someone ready to step back from day-to-day coding and focus on leadership, quality, and scale, while still remaining technically credible. What You'll Be Doing Lead and manage the Java engineering capability across TXP, maintaining high standards of delivery and quality Provide technical leadership and assurance, ensuring modern engineering practices and standards are consistently applied Act as the escalation point for the Java team across delivery, technical, and people matters Support the development and performance management of engineers, including mentoring senior developers Drive recruitment and onboarding of new Java team members as the capability scales Oversee and challenge solution designs, code quality, and engineering approaches (without being hands-on in delivery) Support pre-sales and bid activities, working closely with technical and commercial stakeholders Work with delivery leaders and partners to ensure teams are set up for success Shape, promote, and enforce engineering standards across the full development lifecycle What We're Looking For You'll be a technically strong leader who understands modern Java development deeply, even if you're no longer coding every day. Essential experience: Strong background in Java development (Java 1.6 / 1.8 or later) Experience leading or managing Java engineers in a delivery environment Excellent understanding of REST APIs, Spring, Oracle PL/SQL, and microservices architecture Experience with modern build and deployment tooling (e.g. Maven, Docker, Kubernetes) Good working knowledge of Agile / Scrum delivery approaches Experience reviewing, challenging, and assuring code and technical design Confidence engaging in technical discussions with senior engineers and architects Strong people leadership, mentoring, and stakeholder management skills Desirable experience: Front-end exposure (React or other JavaScript frameworks) CI/CD, unit testing (JUnit, Mockito), and TDD practices Cloud platforms such as Azure and/or AWS Pre-sales, bid support, or solution shaping experience Experience working with offshore or partner teams Why Join TXP? A genuinely senior leadership role with real influence as the Java capability scales Opportunity to step away from daily delivery while staying close to technology Work alongside experienced technical leaders shaping TXP's future engineering direction Hybrid working, supportive culture, and strong focus on professional growth Be part of a consultancy that values quality, pragmatism, and people Benefits : • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that. Ready to Shape the Future? If you're a Java leader who enjoys building teams, setting standards, and enabling others to do their best work, we'd love to hear from you.
May 05, 2026
Full time
Job Description Java Team Lead Location: West Midlands (Hybrid working) Type: Permanent About the Role TXP is growing its Java capability significantly, and we're looking for an experienced Java Team Lead to help shape, scale, and lead our Java engineering community.This is a senior leadership role , focused on the management, development, and technical oversight of our Java teams across the UK, offshore delivery centres, and trusted partners. As the team grows, this role is critical in maintaining engineering standards, developing people, supporting recruitment, and ensuring we continue to deliver high-quality outcomes for our clients.You'll bring a strong developer background , but this is not a hands-on delivery role . Instead, it's an opportunity for someone ready to step back from day-to-day coding and focus on leadership, quality, and scale, while still remaining technically credible. What You'll Be Doing Lead and manage the Java engineering capability across TXP, maintaining high standards of delivery and quality Provide technical leadership and assurance, ensuring modern engineering practices and standards are consistently applied Act as the escalation point for the Java team across delivery, technical, and people matters Support the development and performance management of engineers, including mentoring senior developers Drive recruitment and onboarding of new Java team members as the capability scales Oversee and challenge solution designs, code quality, and engineering approaches (without being hands-on in delivery) Support pre-sales and bid activities, working closely with technical and commercial stakeholders Work with delivery leaders and partners to ensure teams are set up for success Shape, promote, and enforce engineering standards across the full development lifecycle What We're Looking For You'll be a technically strong leader who understands modern Java development deeply, even if you're no longer coding every day. Essential experience: Strong background in Java development (Java 1.6 / 1.8 or later) Experience leading or managing Java engineers in a delivery environment Excellent understanding of REST APIs, Spring, Oracle PL/SQL, and microservices architecture Experience with modern build and deployment tooling (e.g. Maven, Docker, Kubernetes) Good working knowledge of Agile / Scrum delivery approaches Experience reviewing, challenging, and assuring code and technical design Confidence engaging in technical discussions with senior engineers and architects Strong people leadership, mentoring, and stakeholder management skills Desirable experience: Front-end exposure (React or other JavaScript frameworks) CI/CD, unit testing (JUnit, Mockito), and TDD practices Cloud platforms such as Azure and/or AWS Pre-sales, bid support, or solution shaping experience Experience working with offshore or partner teams Why Join TXP? A genuinely senior leadership role with real influence as the Java capability scales Opportunity to step away from daily delivery while staying close to technology Work alongside experienced technical leaders shaping TXP's future engineering direction Hybrid working, supportive culture, and strong focus on professional growth Be part of a consultancy that values quality, pragmatism, and people Benefits : • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that. Ready to Shape the Future? If you're a Java leader who enjoys building teams, setting standards, and enabling others to do their best work, we'd love to hear from you.
Entry Level Customer Support Advisor Newbury Starting salary 26,300 + company bonus + pay for progression Looking to kick-start your career? This is a fantastic opportunity to join a growing company where no prior experience is needed, just the right attitude and willingness to learn. Full training is provided, along with clear progression and regular salary reviews, making this an ideal first step into a long-term career. What you'll be doing: Handling inbound and outbound customer calls Responding to emails and support enquiries Assisting customers with technical queries (full training provided) Liaising with mobile network providers to resolve issues Supporting the sales team with product-related questions Managing and updating customer support tickets What we're looking for: Strong communication skills (written and verbal) Eagerness to learn and develop new skills Confident using PCs (Word, Excel, email) Good organisation and time management What's in it for you? Full training and ongoing support Structured career progression with salary reviews every 6 months Company bonus scheme Hybrid working (2 days from home after probation) Free on-site parking Excellent benefits package If you're motivated, reliable, and ready to build a career, this could be the perfect role to get started. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2026
Full time
Entry Level Customer Support Advisor Newbury Starting salary 26,300 + company bonus + pay for progression Looking to kick-start your career? This is a fantastic opportunity to join a growing company where no prior experience is needed, just the right attitude and willingness to learn. Full training is provided, along with clear progression and regular salary reviews, making this an ideal first step into a long-term career. What you'll be doing: Handling inbound and outbound customer calls Responding to emails and support enquiries Assisting customers with technical queries (full training provided) Liaising with mobile network providers to resolve issues Supporting the sales team with product-related questions Managing and updating customer support tickets What we're looking for: Strong communication skills (written and verbal) Eagerness to learn and develop new skills Confident using PCs (Word, Excel, email) Good organisation and time management What's in it for you? Full training and ongoing support Structured career progression with salary reviews every 6 months Company bonus scheme Hybrid working (2 days from home after probation) Free on-site parking Excellent benefits package If you're motivated, reliable, and ready to build a career, this could be the perfect role to get started. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the Role Customer Service Advisor We are looking for a proactive and detail-focused Customer Service Advisor to join our team in Knottingley. As a Customer Service Advisor at Panda, you will play an important role in supporting our sales, operations and managed services teams. This is a varied role where you will help keep customer orders, quotations, records and service information accurate, up to date and moving smoothly through the business. This is a great opportunity for someone who enjoys customer contact, administration, problem solving and working with different teams to make sure customers receive a reliable, professional service. The Role This Customer Service Advisor role sits at the centre of customer service, sales administration and operational support. You will help ensure orders are processed correctly, customer information is maintained, and internal teams have the information they need to deliver on time and to a high standard. You will become a confident user of our CRM system, keeping customer and order information accurate so the business can make informed decisions and maintain strong service performance. What You ll Be Doing Processing customer orders from sales information and quotations. Keeping sales orders, costs and customer records accurate and up to date on the CRM system. Developing strong knowledge of the CRM system and becoming a key user for the team. Supporting repeat work, standing orders and rental agreements. Preparing and updating customer spreadsheets, databases and files. Assisting with the preparation of customer quotations. Obtaining customer purchase orders and allocating them to the correct jobs. Supporting ordering processes, including disposal and subcontracting requirements. Liaising with Sales and Operations teams to help ensure customer deadlines are met. Responding to customer enquiries and supporting service performance monitoring. Proactively contacting down trader customers and helping identify opportunities to improve revenue. Providing regular feedback to Sales and Operations on revenue, profitability and customer activity. Ensuring orders are completed and invoiced within agreed timelines. Providing day-to-day administrative support to internal and external sales and operations teams. About You You will be organised, reliable and comfortable managing a varied workload. You will enjoy working with people, solving problems and keeping information accurate. You will bring: Previous experience in a customer service, sales support or administration role. Strong written and verbal communication skills. Good attention to detail and a methodical approach to your work. Confidence working with Microsoft Office, particularly Excel. The ability to learn new systems and processes quickly. A proactive approach and willingness to take initiative. Strong organisational skills and the ability to prioritise. A positive, can-do attitude and the ability to work well as part of a wider team. Why Join Panda? This is a hands-on Customer Service Advisor opportunity where your work will directly support our customers, our sales activity and the smooth running of our day-to-day operations. You will be joining a business with a clear purpose, a strong focus on service, and teams who work together to keep things moving. If you enjoy a busy, varied role where accuracy, communication and customer care matter, this could be a great next step. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
May 05, 2026
Full time
About the Role Customer Service Advisor We are looking for a proactive and detail-focused Customer Service Advisor to join our team in Knottingley. As a Customer Service Advisor at Panda, you will play an important role in supporting our sales, operations and managed services teams. This is a varied role where you will help keep customer orders, quotations, records and service information accurate, up to date and moving smoothly through the business. This is a great opportunity for someone who enjoys customer contact, administration, problem solving and working with different teams to make sure customers receive a reliable, professional service. The Role This Customer Service Advisor role sits at the centre of customer service, sales administration and operational support. You will help ensure orders are processed correctly, customer information is maintained, and internal teams have the information they need to deliver on time and to a high standard. You will become a confident user of our CRM system, keeping customer and order information accurate so the business can make informed decisions and maintain strong service performance. What You ll Be Doing Processing customer orders from sales information and quotations. Keeping sales orders, costs and customer records accurate and up to date on the CRM system. Developing strong knowledge of the CRM system and becoming a key user for the team. Supporting repeat work, standing orders and rental agreements. Preparing and updating customer spreadsheets, databases and files. Assisting with the preparation of customer quotations. Obtaining customer purchase orders and allocating them to the correct jobs. Supporting ordering processes, including disposal and subcontracting requirements. Liaising with Sales and Operations teams to help ensure customer deadlines are met. Responding to customer enquiries and supporting service performance monitoring. Proactively contacting down trader customers and helping identify opportunities to improve revenue. Providing regular feedback to Sales and Operations on revenue, profitability and customer activity. Ensuring orders are completed and invoiced within agreed timelines. Providing day-to-day administrative support to internal and external sales and operations teams. About You You will be organised, reliable and comfortable managing a varied workload. You will enjoy working with people, solving problems and keeping information accurate. You will bring: Previous experience in a customer service, sales support or administration role. Strong written and verbal communication skills. Good attention to detail and a methodical approach to your work. Confidence working with Microsoft Office, particularly Excel. The ability to learn new systems and processes quickly. A proactive approach and willingness to take initiative. Strong organisational skills and the ability to prioritise. A positive, can-do attitude and the ability to work well as part of a wider team. Why Join Panda? This is a hands-on Customer Service Advisor opportunity where your work will directly support our customers, our sales activity and the smooth running of our day-to-day operations. You will be joining a business with a clear purpose, a strong focus on service, and teams who work together to keep things moving. If you enjoy a busy, varied role where accuracy, communication and customer care matter, this could be a great next step. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Customer Success Advisor Location: Hybrid/Fort Dunlop 1 day per week (Tuesday) Salary: £26,500 per annum + excellent benefits! Contract Type: 12 month FTC What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Because you are someone who thrives on connection, communication, and creating outstanding customer experiences. At Wilmington Plc, we are building a high-performing Customer Success team that sits at the heart of our Customer Experience Function. We need people who love speaking with customers, enjoy solving problems, and take pride in turning every interaction into a positive outcome. As a Customer Success Advisor, you will play a vital role in driving customer growth, strengthening retention, and reducing churn by ensuring every customer feels supported, understood, and valued. You will be the Trusted Advisor our customers rely on throughout their journey with us. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Responding promptly and professionally to global public enquiries across phone, email, web chat, and Teams, qualifying customer needs and recommending suitable learning or membership solutions. • Managing the full sales journey from initial enquiry through to conversion, meeting individual sales targets and KPIs. • Proactively engage high-potential leads using multi-channel outreach, nurturing pipeline activity and maximising conversion opportunities. • Supporting marketing campaigns and events to drive engagement and generate new leads, while promoting upcoming courses and memberships. • Delivering an excellent ongoing service to members, building strong relationships that drive loyalty and long-term retention. • Managing renewals through proactive engagement, identifying upsell and cross-sell opportunities to maximise customer value. • Processing onboarding materials, fulfilment requests, and member communications accurately and on time. • Handling cancellations, refunds, invoicing, and payment queries in line with company policy and compliance requirements. • Maintaining accurate customer records across CRM and e-commerce systems, including completing regulatory and sanctions checks. • Collaborating closely with the onboarding team to ensure a seamless end-to-end customer experience. What s the Best Thing About This Role You are at the centre of the customer journey every call, email, and conversation is an opportunity to make a real impact. You ll see the direct results of your work in customer satisfaction, renewals, and long-term relationships, all while developing your sales, communication, and customer success expertise in a supportive, high-energy team. What s the Most Challenging Thing About This Role You ll be working in a fast-paced, high-volume environment where priorities can shift quickly. Success comes from staying organised, resilient, and consistently delivering a high level of service while balancing inbound queries, outbound activity, and retention goals all at once. What We re Looking For To be successful in this role, you must have / be: • Experience handling a high volume of inbound and outbound customer communications in a sales, call centre, or customer service environment. • Proven ability to work to sales targets and service level expectations. • Strong communication skills with the ability to build rapport quickly and confidently. • Excellent organisational skills with the ability to manage multiple priorities under pressure. • High attention to detail and a consistent, accurate approach to work. • Confident, reliable, and a strong team player. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies united by a simple purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses help organisations and professionals perform better through high-quality, relevant, and reliable knowledge. We collaborate across the Group, share success, and remain relentlessly focused on delivering value for our customers. Join us and do Work That Means Something At Wilmington plc, we help customers do the right business in the right way providing data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll enjoy the flexibility of hybrid working alongside a broad range of learning, career, and development opportunities. Whether you re returning to work, taking your next step, or looking to make a bigger impact, you ll be doing work with real meaning. Join us and make a real difference. Click APPLY today.
May 05, 2026
Contractor
Customer Success Advisor Location: Hybrid/Fort Dunlop 1 day per week (Tuesday) Salary: £26,500 per annum + excellent benefits! Contract Type: 12 month FTC What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Because you are someone who thrives on connection, communication, and creating outstanding customer experiences. At Wilmington Plc, we are building a high-performing Customer Success team that sits at the heart of our Customer Experience Function. We need people who love speaking with customers, enjoy solving problems, and take pride in turning every interaction into a positive outcome. As a Customer Success Advisor, you will play a vital role in driving customer growth, strengthening retention, and reducing churn by ensuring every customer feels supported, understood, and valued. You will be the Trusted Advisor our customers rely on throughout their journey with us. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Responding promptly and professionally to global public enquiries across phone, email, web chat, and Teams, qualifying customer needs and recommending suitable learning or membership solutions. • Managing the full sales journey from initial enquiry through to conversion, meeting individual sales targets and KPIs. • Proactively engage high-potential leads using multi-channel outreach, nurturing pipeline activity and maximising conversion opportunities. • Supporting marketing campaigns and events to drive engagement and generate new leads, while promoting upcoming courses and memberships. • Delivering an excellent ongoing service to members, building strong relationships that drive loyalty and long-term retention. • Managing renewals through proactive engagement, identifying upsell and cross-sell opportunities to maximise customer value. • Processing onboarding materials, fulfilment requests, and member communications accurately and on time. • Handling cancellations, refunds, invoicing, and payment queries in line with company policy and compliance requirements. • Maintaining accurate customer records across CRM and e-commerce systems, including completing regulatory and sanctions checks. • Collaborating closely with the onboarding team to ensure a seamless end-to-end customer experience. What s the Best Thing About This Role You are at the centre of the customer journey every call, email, and conversation is an opportunity to make a real impact. You ll see the direct results of your work in customer satisfaction, renewals, and long-term relationships, all while developing your sales, communication, and customer success expertise in a supportive, high-energy team. What s the Most Challenging Thing About This Role You ll be working in a fast-paced, high-volume environment where priorities can shift quickly. Success comes from staying organised, resilient, and consistently delivering a high level of service while balancing inbound queries, outbound activity, and retention goals all at once. What We re Looking For To be successful in this role, you must have / be: • Experience handling a high volume of inbound and outbound customer communications in a sales, call centre, or customer service environment. • Proven ability to work to sales targets and service level expectations. • Strong communication skills with the ability to build rapport quickly and confidently. • Excellent organisational skills with the ability to manage multiple priorities under pressure. • High attention to detail and a consistent, accurate approach to work. • Confident, reliable, and a strong team player. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies united by a simple purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses help organisations and professionals perform better through high-quality, relevant, and reliable knowledge. We collaborate across the Group, share success, and remain relentlessly focused on delivering value for our customers. Join us and do Work That Means Something At Wilmington plc, we help customers do the right business in the right way providing data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll enjoy the flexibility of hybrid working alongside a broad range of learning, career, and development opportunities. Whether you re returning to work, taking your next step, or looking to make a bigger impact, you ll be doing work with real meaning. Join us and make a real difference. Click APPLY today.
Role Purpose The After Sales & Parts Advisor plays a key role in supporting the aftersales function by delivering excellent customer service, managing parts enquiries, and ensuring the efficient supply of automotive parts. This position acts as a bridge between customers, service teams, and suppliers to maximise customer satisfaction and departmental profitability click apply for full job details
May 05, 2026
Full time
Role Purpose The After Sales & Parts Advisor plays a key role in supporting the aftersales function by delivering excellent customer service, managing parts enquiries, and ensuring the efficient supply of automotive parts. This position acts as a bridge between customers, service teams, and suppliers to maximise customer satisfaction and departmental profitability click apply for full job details
Customer Service Advisor Hemel Hempstead (Hybrid Working) 26,500 rising to 27,400 after 4 months, and 28,300 after 1 year Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established, multi-award-winning UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything it does. There is a very competitive salary on offer, starting at 26.5k and increasing after probation, with a further increase after 1 year. Working Pattern This is a full-time, permanent role. Initially working a 9-5 shift pattern for the first 8 weeks during training. After this, you will move onto a rotating shift pattern covering 8-4, 9-5 and 10-6 (with a 1-hour lunch break). Start Date Due to the structured onboarding process, the next intake date for the Customer Service team is 18th May . Please note we can only consider candidates who are available to interview within the next 2 weeks and start on this date. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. You will handle queries, resolve issues, and ensure a smooth and professional customer experience across multiple channels. Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A proactive, positive team player What's on Offer In addition to a competitive salary and hybrid working, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern working environment with flexible arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for your next step? Think Specialist Recruitment . Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles.
May 04, 2026
Full time
Customer Service Advisor Hemel Hempstead (Hybrid Working) 26,500 rising to 27,400 after 4 months, and 28,300 after 1 year Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established, multi-award-winning UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything it does. There is a very competitive salary on offer, starting at 26.5k and increasing after probation, with a further increase after 1 year. Working Pattern This is a full-time, permanent role. Initially working a 9-5 shift pattern for the first 8 weeks during training. After this, you will move onto a rotating shift pattern covering 8-4, 9-5 and 10-6 (with a 1-hour lunch break). Start Date Due to the structured onboarding process, the next intake date for the Customer Service team is 18th May . Please note we can only consider candidates who are available to interview within the next 2 weeks and start on this date. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. You will handle queries, resolve issues, and ensure a smooth and professional customer experience across multiple channels. Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A proactive, positive team player What's on Offer In addition to a competitive salary and hybrid working, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern working environment with flexible arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for your next step? Think Specialist Recruitment . Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles.
Service Delivery Team Leader St Ives, Cambridgeshire (office-based, 5 days a week) Full-time (Mon Fri, 37.5 hrs) Salary £32,000 Join our fast-paced Contact Centre as a hands-on Team Leader. You ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture. What you ll do: Lead, coach and develop a high-performing team Deliver KPIs across service, quality, sales and productivity Use data and insight to improve performance and customer outcomes Champion quality and continuous improvement Own training and development to build team capability What you ll bring: Proven Team Leader experience (essential) , ideally in a Contact Centre Strong track record of delivering against KPIs Excellent coaching, communication and decision-making skills A proactive, resilient and solutions-focused mindset Why join us? £32,000+ salary (depending on experience) No weekends + 33 days holiday Private medical, pension, life assurance & wellbeing support Gym subsidy, cycle scheme & more You ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed. Apply now by sending your CV to (url removed) or call (phone number removed). INDHUN
May 04, 2026
Full time
Service Delivery Team Leader St Ives, Cambridgeshire (office-based, 5 days a week) Full-time (Mon Fri, 37.5 hrs) Salary £32,000 Join our fast-paced Contact Centre as a hands-on Team Leader. You ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture. What you ll do: Lead, coach and develop a high-performing team Deliver KPIs across service, quality, sales and productivity Use data and insight to improve performance and customer outcomes Champion quality and continuous improvement Own training and development to build team capability What you ll bring: Proven Team Leader experience (essential) , ideally in a Contact Centre Strong track record of delivering against KPIs Excellent coaching, communication and decision-making skills A proactive, resilient and solutions-focused mindset Why join us? £32,000+ salary (depending on experience) No weekends + 33 days holiday Private medical, pension, life assurance & wellbeing support Gym subsidy, cycle scheme & more You ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed. Apply now by sending your CV to (url removed) or call (phone number removed). INDHUN
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 04, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
