Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Feb 21, 2026
Full time
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets - it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across dive click apply for full job details
Feb 21, 2026
Full time
Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets - it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across dive click apply for full job details
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
Feb 21, 2026
Full time
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
Part time Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (30hrs/week): Core hours: Monday to Friday 10.30am - 4.30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Shift as above Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 21, 2026
Seasonal
Part time Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (30hrs/week): Core hours: Monday to Friday 10.30am - 4.30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Shift as above Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Feb 21, 2026
Full time
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Technical Sales Advisor page is loaded Technical Sales Advisorlocations: Glasgowtime type: Full timeposted on: Posted Todayjob requisition id: JR114865 Salary: £25,652 + Bonus + Excellent Benefits Technical Sales Advisor - Glasgow (G51 2HF) - Pipe Centre We are Pipe Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.In addition to the £25,652 salary, there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a Technical Sales Advisor based in our Glasgow branch, you'll be responsible for: Manage trade counter sales, handling complex technical queries and providing solutions, including sourcing, quoting, and managing special orders Deal with customers' requirements and ensure associated administrative processes are completed Conduct proactive, outbound sales calls and follow-ups to increase revenue and build the customer base Providing expert advice to customers on technical specifications, features, and benefits of products General warehouse duties Keep up to date with technical product information and latest products to ensure we can offer a value engineered solutionThis is a full time permanent role working 40 hours per week, Monday to Friday between 8am-5pm. And here's what we'd like you to have: Excellent interpersonal and customer service skills for dealing with customers, suppliers, and internal teams Plumbing and heating knowledge is desirable Ability to resolve complex technical issues and handle challenging customer queries A full UK manual driving licence is advantageous but not essential We shall look forward to receiving your application! The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands. Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day. We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
Feb 21, 2026
Full time
Technical Sales Advisor page is loaded Technical Sales Advisorlocations: Glasgowtime type: Full timeposted on: Posted Todayjob requisition id: JR114865 Salary: £25,652 + Bonus + Excellent Benefits Technical Sales Advisor - Glasgow (G51 2HF) - Pipe Centre We are Pipe Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.In addition to the £25,652 salary, there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a Technical Sales Advisor based in our Glasgow branch, you'll be responsible for: Manage trade counter sales, handling complex technical queries and providing solutions, including sourcing, quoting, and managing special orders Deal with customers' requirements and ensure associated administrative processes are completed Conduct proactive, outbound sales calls and follow-ups to increase revenue and build the customer base Providing expert advice to customers on technical specifications, features, and benefits of products General warehouse duties Keep up to date with technical product information and latest products to ensure we can offer a value engineered solutionThis is a full time permanent role working 40 hours per week, Monday to Friday between 8am-5pm. And here's what we'd like you to have: Excellent interpersonal and customer service skills for dealing with customers, suppliers, and internal teams Plumbing and heating knowledge is desirable Ability to resolve complex technical issues and handle challenging customer queries A full UK manual driving licence is advantageous but not essential We shall look forward to receiving your application! The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands. Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day. We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
Service Advisor Location: Thetford Salary: up to £32,500 basic per annum plus bonus Hours: Week 1 - Monday to Friday, 9 am to 5 pm; Week 2 Monday to Friday, 8 am to 6 pm Ref:29993 Were recruiting a Service Advisor to join our client - one of the leading main dealer groups, representing some fantastic automotive brands. This is an excellent opportunity to build a long-term career, with progression opportunities at a reputable dealership. If youre an experienced Service Advisor seeking a new challenge, wed love to hear from you! Benefits for Service Advisor Training and development opportunities for career progression Great pension scheme Company Discounts Service Advisor Duties Your remit will be to meet and greet customers bringing their vehicles to the car dealership for scheduled and non-scheduled servicing and repairs Booking customer vehicles into the workshop and keeping them up to date on the progress of their vehicle Support the aftersales function and the various staff members in the department such as workshop controllers and assist the service manager in the day to day running of a busy after sales department Manage customer expectations and always strive for a professional approach Upselling any additional products to new and existing customers Service Advisor Requirements An experienced Service Advisor with dealership, bodyshop or independent background A professional and presentable individual A full UK driving licence Willing to work weekends How to Apply If you are interested in applying for this Service Advisor vacancy, then please send your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Jason Evans - Octane Recruitment JEOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. JBRP1_UKTJ
Feb 21, 2026
Full time
Service Advisor Location: Thetford Salary: up to £32,500 basic per annum plus bonus Hours: Week 1 - Monday to Friday, 9 am to 5 pm; Week 2 Monday to Friday, 8 am to 6 pm Ref:29993 Were recruiting a Service Advisor to join our client - one of the leading main dealer groups, representing some fantastic automotive brands. This is an excellent opportunity to build a long-term career, with progression opportunities at a reputable dealership. If youre an experienced Service Advisor seeking a new challenge, wed love to hear from you! Benefits for Service Advisor Training and development opportunities for career progression Great pension scheme Company Discounts Service Advisor Duties Your remit will be to meet and greet customers bringing their vehicles to the car dealership for scheduled and non-scheduled servicing and repairs Booking customer vehicles into the workshop and keeping them up to date on the progress of their vehicle Support the aftersales function and the various staff members in the department such as workshop controllers and assist the service manager in the day to day running of a busy after sales department Manage customer expectations and always strive for a professional approach Upselling any additional products to new and existing customers Service Advisor Requirements An experienced Service Advisor with dealership, bodyshop or independent background A professional and presentable individual A full UK driving licence Willing to work weekends How to Apply If you are interested in applying for this Service Advisor vacancy, then please send your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Jason Evans - Octane Recruitment JEOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. JBRP1_UKTJ
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 21, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 21, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 21, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 21, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future. Shift Pattern Mon Tue Wed Thu Fri Sat Sun 08:00-17:00 08:00-17:00 08:00-17:00 08:00-17:00 08:00-17:00 Off Off 10:00-19:00 10:00-19:00 10:00-19:00 10:00-19:00 10:00-19:00 Off Off 09:00-18:00 09:00-18:00 09:00-18:00 Off Off 09:00-18:00 09:00-18:00 09:00-17:30 Off 09:00-17:30 09:00-17:30 09:00-17:30 Off Off
Feb 21, 2026
Full time
Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future. Shift Pattern Mon Tue Wed Thu Fri Sat Sun 08:00-17:00 08:00-17:00 08:00-17:00 08:00-17:00 08:00-17:00 Off Off 10:00-19:00 10:00-19:00 10:00-19:00 10:00-19:00 10:00-19:00 Off Off 09:00-18:00 09:00-18:00 09:00-18:00 Off Off 09:00-18:00 09:00-18:00 09:00-17:30 Off 09:00-17:30 09:00-17:30 09:00-17:30 Off Off
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 20, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 20, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Clockwork Organisation Ltd t/a Travail Employment
Pentre Maelor, Clwyd
Customer Service Administrator £30,000 per annum Permanent role in Wrexham 40 hours M-F Main Duties of the Customer Service Administrator: Accurately process orders on a bespoke system. Manage customer calls and e-mails in a professional and friendly manner. Chase information from customers as required. Liaise with production in relation to order progress. Work effectively in a busy manufacturing office. environment. Candidate: The successfully appointed Customer Service Administrator will have: Excellent customer service skills. Excellent attention to detail. The ability to work productively in a busy office environment. IT literate. Additional skills/job titles: Customer service Advisor, Sales Administrator, Admin Assistant, Order Processor Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply: This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Feb 20, 2026
Full time
Customer Service Administrator £30,000 per annum Permanent role in Wrexham 40 hours M-F Main Duties of the Customer Service Administrator: Accurately process orders on a bespoke system. Manage customer calls and e-mails in a professional and friendly manner. Chase information from customers as required. Liaise with production in relation to order progress. Work effectively in a busy manufacturing office. environment. Candidate: The successfully appointed Customer Service Administrator will have: Excellent customer service skills. Excellent attention to detail. The ability to work productively in a busy office environment. IT literate. Additional skills/job titles: Customer service Advisor, Sales Administrator, Admin Assistant, Order Processor Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply: This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 20, 2026
Seasonal
Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Due to continuing growth, our client is looking for enthusiastic individuals to join our client in Barton-upon-Humber! Whether you come from a call centre, hospitality, or retail background, full supportive training is provided. Customer Service Advisor No Weekends or Evenings! £25,747 per annum + £500 quarterly bonus Monday to Friday, 8:55am 5:30pm (8 hours per day, 40 hours per week) Permanent This is a full-time, office-based position, and applicants must be able to commute to Barton-upon-Humber daily. As a Customer Service Advisor, you ll deliver high-quality service to customers, handling queries, updating accounts, and resolving any complaints that arise. This is a purely customer service role with no sales or cold calling elements. Benefits include: Access to health & discount platform after 1 year of service Full supportive 4-week training programme EE discount Staff discount (after 1 year of service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards A Customer Service Advisor will be required to: Handle customer enquiries and provide appropriate solutions and recommendations Maintain accurate records of customer interactions Follow up with customers to ensure satisfaction Liaise with showrooms Proactively resolve customer queries Build and maintain strong relationships Escalate issues where necessary Handle complaints professionally Strive to improve customer satisfaction and retention What makes a great Customer Service Advisor? Ability to commute to Barton-upon-Humber daily Previous experience in customer service (call centre, retail, hospitality, etc.) Experience working towards targets Excellent written and verbal communication skills IT literate with good Microsoft proficiency Strong organisational skills Does this sound like your next role? If you re a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you! If calling the office, please ask for Jess Patterson . At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for roles, and help you find your next opportunity. Please visit the Venatu company website to read our full privacy policy.
Feb 20, 2026
Full time
Due to continuing growth, our client is looking for enthusiastic individuals to join our client in Barton-upon-Humber! Whether you come from a call centre, hospitality, or retail background, full supportive training is provided. Customer Service Advisor No Weekends or Evenings! £25,747 per annum + £500 quarterly bonus Monday to Friday, 8:55am 5:30pm (8 hours per day, 40 hours per week) Permanent This is a full-time, office-based position, and applicants must be able to commute to Barton-upon-Humber daily. As a Customer Service Advisor, you ll deliver high-quality service to customers, handling queries, updating accounts, and resolving any complaints that arise. This is a purely customer service role with no sales or cold calling elements. Benefits include: Access to health & discount platform after 1 year of service Full supportive 4-week training programme EE discount Staff discount (after 1 year of service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards A Customer Service Advisor will be required to: Handle customer enquiries and provide appropriate solutions and recommendations Maintain accurate records of customer interactions Follow up with customers to ensure satisfaction Liaise with showrooms Proactively resolve customer queries Build and maintain strong relationships Escalate issues where necessary Handle complaints professionally Strive to improve customer satisfaction and retention What makes a great Customer Service Advisor? Ability to commute to Barton-upon-Humber daily Previous experience in customer service (call centre, retail, hospitality, etc.) Experience working towards targets Excellent written and verbal communication skills IT literate with good Microsoft proficiency Strong organisational skills Does this sound like your next role? If you re a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you! If calling the office, please ask for Jess Patterson . At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for roles, and help you find your next opportunity. Please visit the Venatu company website to read our full privacy policy.
Are you currently working within customer service or sales? Do you possess good interpersonal skills? And are you passionate about delivering the utmost customer service? Our client is a leading manufacturer in their field, who are based in Banbury, looking to recruit a Customer Service Advisor, working Monday-Friday on a full-time permanent basis. The ideal candidate would have previous experience working in a customer service or sales environment, where they have dealt/managed with customer queries in a timely manner. This is a great opportunity to join a well-established company that can offer the opportunity for career development. Key Responsibilities: Complete order processes, liaising with other departments to ensure deadlines are met. Answer telephone/email queries regarding stock, technical enquiries, invoices and other customer questions. Support sales teams with their account management. Monitor and control bespoke orders with specific customer requirements. Deal with credit processing and claims. Manage customer queries about deliveries, invoicing and any courier delays/issues. Liaise with other departments to resolve customer queries such as technical issues, returns, despatch and trading. Ensure all customer payments are completed accurately. Complete general administrative/ad-hoc tasks. Ensure all details and notes are kept updated on the internal CRM system. Key Skills & Experience: Preferably experience within a Customer Service or Sales role. Good numeracy and literacy skills. Experience using Microsoft Applications: Outlook, Word, and Excel. Strong problem-solving, organisation, and planning skills with an eye for detail. Excellent communication skills, both internally and with customers. Demonstrated ownership, initiative, organisation, and ability to manage multiple tasks under pressure. Flexibility and adaptability. Self-motivated with a positive can-do attitude for self-development. Additional Information: Office-based: Monday-Thursday 8:30am-5pm & 9:00am-5:30pm, Fridays 8:30am-4pm or 9:30am-5pm. 29 days' holiday, including bank holidays. Pension contributions. Onsite parking. Employee discount. Online learning courses. Employee Assistance Programme (EAP). To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can contact Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed)/
Feb 20, 2026
Full time
Are you currently working within customer service or sales? Do you possess good interpersonal skills? And are you passionate about delivering the utmost customer service? Our client is a leading manufacturer in their field, who are based in Banbury, looking to recruit a Customer Service Advisor, working Monday-Friday on a full-time permanent basis. The ideal candidate would have previous experience working in a customer service or sales environment, where they have dealt/managed with customer queries in a timely manner. This is a great opportunity to join a well-established company that can offer the opportunity for career development. Key Responsibilities: Complete order processes, liaising with other departments to ensure deadlines are met. Answer telephone/email queries regarding stock, technical enquiries, invoices and other customer questions. Support sales teams with their account management. Monitor and control bespoke orders with specific customer requirements. Deal with credit processing and claims. Manage customer queries about deliveries, invoicing and any courier delays/issues. Liaise with other departments to resolve customer queries such as technical issues, returns, despatch and trading. Ensure all customer payments are completed accurately. Complete general administrative/ad-hoc tasks. Ensure all details and notes are kept updated on the internal CRM system. Key Skills & Experience: Preferably experience within a Customer Service or Sales role. Good numeracy and literacy skills. Experience using Microsoft Applications: Outlook, Word, and Excel. Strong problem-solving, organisation, and planning skills with an eye for detail. Excellent communication skills, both internally and with customers. Demonstrated ownership, initiative, organisation, and ability to manage multiple tasks under pressure. Flexibility and adaptability. Self-motivated with a positive can-do attitude for self-development. Additional Information: Office-based: Monday-Thursday 8:30am-5pm & 9:00am-5:30pm, Fridays 8:30am-4pm or 9:30am-5pm. 29 days' holiday, including bank holidays. Pension contributions. Onsite parking. Employee discount. Online learning courses. Employee Assistance Programme (EAP). To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can contact Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed)/
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
