Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 18, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
An exciting opportunity has arisen for a Student Support Advisor to join our team. Based at our new Milton Keynes office, you will be responsible for providing excellent sales/customer support throughout the entire customer journey from prospect, lead, conversion, payment and enrolment of our online courses. The working hours are 05:00 - 13:00 Monday, Tuesday, Thursday and 09:00 - 17:00 Saturday and Sunday, with every Wednesday and Friday off. This crucial role will co-ordinate between potential students and the university, ensuring a smooth, first-class journey from enquiry to enrolment. Being adept at building rapport with potential students and internal stakeholders will be essential to the fulfilment of the role. You will be responsible for tracking, driving and managing leads generated through various marketing and social media channels and converting leads into enrolled earners, while maintaining customer contact lists, updating details and the nature of interactions within the GrowCo Enquiry Management System (CRM). Student Support Advisors will need to understand the University's full product and service offer and operate with a high degree of accuracy while informing enquirers about course choices, run times, payments methods and sources of support, to ultimately to lead to a sale. Our Successful Candidate A result's focused, target driven individual with a proven record of accomplishment in sales with experience of selling online products or services, ideally educational programmes. You will have experience working in a similar target based commercial/educational sales role achieving ambitious performance targets selling high value and complex services to a variety of customers. A track record of successfully meeting sales quotas, preferably over the phone or via social media channels. High level of proficiency in the use of CRM systems and related software, telephone systems and social messaging platforms. Outstanding persuasion and influencing skills (including oral, written and presentation skills) with the ability to build strong relationships with key stake holders, influence, and debate at senior levels, to get the right result. At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours. Previously registered with us? We'd love to hear from you-please feel free to get in touch directly about this opportunity
Feb 17, 2026
Seasonal
An exciting opportunity has arisen for a Student Support Advisor to join our team. Based at our new Milton Keynes office, you will be responsible for providing excellent sales/customer support throughout the entire customer journey from prospect, lead, conversion, payment and enrolment of our online courses. The working hours are 05:00 - 13:00 Monday, Tuesday, Thursday and 09:00 - 17:00 Saturday and Sunday, with every Wednesday and Friday off. This crucial role will co-ordinate between potential students and the university, ensuring a smooth, first-class journey from enquiry to enrolment. Being adept at building rapport with potential students and internal stakeholders will be essential to the fulfilment of the role. You will be responsible for tracking, driving and managing leads generated through various marketing and social media channels and converting leads into enrolled earners, while maintaining customer contact lists, updating details and the nature of interactions within the GrowCo Enquiry Management System (CRM). Student Support Advisors will need to understand the University's full product and service offer and operate with a high degree of accuracy while informing enquirers about course choices, run times, payments methods and sources of support, to ultimately to lead to a sale. Our Successful Candidate A result's focused, target driven individual with a proven record of accomplishment in sales with experience of selling online products or services, ideally educational programmes. You will have experience working in a similar target based commercial/educational sales role achieving ambitious performance targets selling high value and complex services to a variety of customers. A track record of successfully meeting sales quotas, preferably over the phone or via social media channels. High level of proficiency in the use of CRM systems and related software, telephone systems and social messaging platforms. Outstanding persuasion and influencing skills (including oral, written and presentation skills) with the ability to build strong relationships with key stake holders, influence, and debate at senior levels, to get the right result. At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours. Previously registered with us? We'd love to hear from you-please feel free to get in touch directly about this opportunity
Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across diverse client projects. Working closely with people sits at the heart of everything you do. Act as the primary point of contact and trusted advisor for client accounts Deliver projects from start to finish, ensuring every detail meets exacting standards Build strong, lasting relationships that turn clients into advocates Coordinate mail, document and print solutions with your keen eye for perfection What we are looking for You'll bring proven experience in account management, customer success or client delivery roles. Print, mail, document or similar industry experience is required. Strong organisational skills and attention to detail are essential. You're someone who won't be satisfied unless everything is perfect. The role details Job title: Client Account Manager Delivery (Non-sales) Location: London, east central. 5 days a week in the office, then hybrid after probation period (2 days a week from home / 3 office) Salary: £35K - £40K Basic + Benefits package Ready to become the trusted advisor clients depend on? If you're passionate about building relationships and delivering exceptional results, this role offers the perfect platform to showcase your expertise. Hit the apply now button or get in touch for more details. We hope to hear from you soon.
Feb 17, 2026
Full time
Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across diverse client projects. Working closely with people sits at the heart of everything you do. Act as the primary point of contact and trusted advisor for client accounts Deliver projects from start to finish, ensuring every detail meets exacting standards Build strong, lasting relationships that turn clients into advocates Coordinate mail, document and print solutions with your keen eye for perfection What we are looking for You'll bring proven experience in account management, customer success or client delivery roles. Print, mail, document or similar industry experience is required. Strong organisational skills and attention to detail are essential. You're someone who won't be satisfied unless everything is perfect. The role details Job title: Client Account Manager Delivery (Non-sales) Location: London, east central. 5 days a week in the office, then hybrid after probation period (2 days a week from home / 3 office) Salary: £35K - £40K Basic + Benefits package Ready to become the trusted advisor clients depend on? If you're passionate about building relationships and delivering exceptional results, this role offers the perfect platform to showcase your expertise. Hit the apply now button or get in touch for more details. We hope to hear from you soon.
FRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Wigan Hybrid working Salary: Up to 29,000 per annum plus great benefits Ref: 4296GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4296GC The Company: A diversified manufacturer and supplier who combine innovation and sustainability in their business practice Main Duties: Working as part of a dynamic team, you will be the main point of contact for customers and manage the order process from initial enquiry to delivery. The Role: - Handle customer enquiries and complaints gathering necessary information coordinating with internal teams ensuring timely, professional responses. - Build and maintain strong customer relationships (internal and external), acting as a key point of contact for key accounts and Sales Managers. - Manage the full sales-order lifecycle from order entry and quotations to shipment tracking, delivery updates and issue resolution. - Monitor and manage open orders liaising with internal departments - Identify and action any special client shipping requirements - Escalate enquiries as needed to the Team leader - To provide proactive assistance to the team and other departments within the company as needed The Candidate: - Fluent German (written and spoken) - Essential - Experience in a customer service role is preferred - Exceptional organisational skills and attention to detail - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (with experience in SAP an advantage) The salary: up to 29,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Feb 17, 2026
Full time
FRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Wigan Hybrid working Salary: Up to 29,000 per annum plus great benefits Ref: 4296GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4296GC The Company: A diversified manufacturer and supplier who combine innovation and sustainability in their business practice Main Duties: Working as part of a dynamic team, you will be the main point of contact for customers and manage the order process from initial enquiry to delivery. The Role: - Handle customer enquiries and complaints gathering necessary information coordinating with internal teams ensuring timely, professional responses. - Build and maintain strong customer relationships (internal and external), acting as a key point of contact for key accounts and Sales Managers. - Manage the full sales-order lifecycle from order entry and quotations to shipment tracking, delivery updates and issue resolution. - Monitor and manage open orders liaising with internal departments - Identify and action any special client shipping requirements - Escalate enquiries as needed to the Team leader - To provide proactive assistance to the team and other departments within the company as needed The Candidate: - Fluent German (written and spoken) - Essential - Experience in a customer service role is preferred - Exceptional organisational skills and attention to detail - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (with experience in SAP an advantage) The salary: up to 29,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Salary: £25,087 Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 09/03/26 Sales Advisor Whats in it for you Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family click apply for full job details
Feb 17, 2026
Full time
Salary: £25,087 Uncapped commission Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - Permanent Start Date - 09/03/26 Sales Advisor Whats in it for you Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family click apply for full job details
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
Feb 17, 2026
Full time
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
Bank Private Patient Coordinator Private Hospital Flexible Working Bank Leeds Competitive Hourly Rate Spire Leeds is currently looking to recruit for a Private Patient Sales Advisor to work on a flexible working basis. This is a fantastic opportunity to join a dynamic and friendly team. As Private Patient Coordinator, you will support Self-Pay patient enquiries at either enquiry, outpatient or in care stage as well as providing the support for patients with private medical insurance. The role will support the conversion warm leads into appointments and admissions in order to meet key performance targets whilst delivering our Purpose of providing 'outstanding personalised care.' Duties and responsibilities (not limited to ): Manage in bound Self-Pay patient enquiries, in person, over the telephone and online/email, from initial enquiry through to booking by providing a timely and conscientious service Through a consultative approach proactively convert patients post consultation to imaging, physiotherapy or surgical admission depending on their need ensuring patients get the treatment they need within the Spire network Support Patient Service Centres at peak times specifically with the follow up of quotes Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability taking bookings and payments where appropriate Work with closely with consultants and medical administration teams to follow up and inform patients as to the next steps in their care Support patients in the navigation of Insured (PMI) pathways where your skills will support a smooth patient pathway within the Spire Network this may include supporting patients to get preauthorisation Support patients requiring specialised services find the right part of the Spire network for their care to ensure continuity for the patient and retention for Spire Who we're looking for Strongly customer centric Face to face customer experience Comfortable handling sensitive conversations Confident approach to handing a variety of systems Enjoys working in a collaborative, fast paced team environment Be able to work effectively a national sales framework whilst focussing the needs of the local population Strong communication skills, demonstrating an ability to positively lead teams across multiple locations Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Free uniform Free DBS Full induction, including mandatory training updates Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Feb 17, 2026
Seasonal
Bank Private Patient Coordinator Private Hospital Flexible Working Bank Leeds Competitive Hourly Rate Spire Leeds is currently looking to recruit for a Private Patient Sales Advisor to work on a flexible working basis. This is a fantastic opportunity to join a dynamic and friendly team. As Private Patient Coordinator, you will support Self-Pay patient enquiries at either enquiry, outpatient or in care stage as well as providing the support for patients with private medical insurance. The role will support the conversion warm leads into appointments and admissions in order to meet key performance targets whilst delivering our Purpose of providing 'outstanding personalised care.' Duties and responsibilities (not limited to ): Manage in bound Self-Pay patient enquiries, in person, over the telephone and online/email, from initial enquiry through to booking by providing a timely and conscientious service Through a consultative approach proactively convert patients post consultation to imaging, physiotherapy or surgical admission depending on their need ensuring patients get the treatment they need within the Spire network Support Patient Service Centres at peak times specifically with the follow up of quotes Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability taking bookings and payments where appropriate Work with closely with consultants and medical administration teams to follow up and inform patients as to the next steps in their care Support patients in the navigation of Insured (PMI) pathways where your skills will support a smooth patient pathway within the Spire Network this may include supporting patients to get preauthorisation Support patients requiring specialised services find the right part of the Spire network for their care to ensure continuity for the patient and retention for Spire Who we're looking for Strongly customer centric Face to face customer experience Comfortable handling sensitive conversations Confident approach to handing a variety of systems Enjoys working in a collaborative, fast paced team environment Be able to work effectively a national sales framework whilst focussing the needs of the local population Strong communication skills, demonstrating an ability to positively lead teams across multiple locations Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Free uniform Free DBS Full induction, including mandatory training updates Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Start Date - 23/03/2026 If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our location Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Feb 17, 2026
Full time
Start Date - 23/03/2026 If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our location Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
I'm looking for a Customers Orders Administrator to start a temp project asap to get settled in during Jan/Feb and just in time for their busy period during March/April. This would be a fantastic opportunity to get 3+ months of experience working with an international company who deal with some of the biggest companies and brands across the world - Based in their Houghton Regis offices. In this role you'd be focussed on responding to tickets/queries and processing orders. You'd be working in fun and high-energy team and they are very open to someone coming in with a positive and can-do attitude as a priority, if you've got previous admin or customer service experience this would be very useful, but equally this project would suit a graduate level candidate as well. This is a fully office-based role and you'll be working closely with the site based team in Houghton Regis, typically working a Monday to Friday and 9am to 5.30pm week. As a temp you'd be paid weekly, every Friday, and it would be at an hourly rate of 13 per hour + holiday accrual. Duties: Responding to emails, tickets and phone enquiries. Setting up new accounts. Processing orders and raising invoices. Candidate requirements: Must be able to travel and get to an office based in Houghton Regis Administration skills, experience with MS and Outlook packages essential. Confident in speaking with customers in way of tickets, email or a phone call. High levels of both accuracy and attention to detail. Good communicator both verbal and written - excellent telephone manner. Team player who works well with others; both in their team and the wider company. We're looking for people that could start a project like this right away, so please don't hesitate to get in touch! Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 17, 2026
Contractor
I'm looking for a Customers Orders Administrator to start a temp project asap to get settled in during Jan/Feb and just in time for their busy period during March/April. This would be a fantastic opportunity to get 3+ months of experience working with an international company who deal with some of the biggest companies and brands across the world - Based in their Houghton Regis offices. In this role you'd be focussed on responding to tickets/queries and processing orders. You'd be working in fun and high-energy team and they are very open to someone coming in with a positive and can-do attitude as a priority, if you've got previous admin or customer service experience this would be very useful, but equally this project would suit a graduate level candidate as well. This is a fully office-based role and you'll be working closely with the site based team in Houghton Regis, typically working a Monday to Friday and 9am to 5.30pm week. As a temp you'd be paid weekly, every Friday, and it would be at an hourly rate of 13 per hour + holiday accrual. Duties: Responding to emails, tickets and phone enquiries. Setting up new accounts. Processing orders and raising invoices. Candidate requirements: Must be able to travel and get to an office based in Houghton Regis Administration skills, experience with MS and Outlook packages essential. Confident in speaking with customers in way of tickets, email or a phone call. High levels of both accuracy and attention to detail. Good communicator both verbal and written - excellent telephone manner. Team player who works well with others; both in their team and the wider company. We're looking for people that could start a project like this right away, so please don't hesitate to get in touch! Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
We're on the lookout for a Customer Service professional to join our well established and respected client based in Loughborough on a full time, permanent basis. Salary: 26,000 - 27,000 (depending on experience). The Role: As a Customer Experience Advisor, you will be responsible for providing end-to-end customer support for our client across all customer communication channels, mainly via email enquiries & calls. You'll manage all types of customer queries including complaints, inter-departmental relationships, made-to-measure support and help shape a service experience that reflects the quality and creativity of the brands. Key Responsibilities: Demonstrate and execute a seamless, customer-centric journey, meticulously tailored to individual needs, to exceed expectations and cultivate loyalty. Respond promptly to all customer interactions via webchat, email and phone providing professional support to both internal and external stakeholders. Manage all inquiries with precision, ensuring accurate information processing. Handle queries and complaints with empathy and efficiency, always safeguarding brand reputation. Collaborate with fulfilment and operations to swiftly resolve delivery issues, returns, and product concerns. Process orders efficiently while maintaining accurate system information. Build and nurture strong customer relationships. Provide comprehensive after-sales support, including fault resolution and claims management. Engage with customers to thoroughly understand their needs. Leverage in-depth product knowledge to suggest relevant add-ons or alternatives, enhancing the customer's purchase experience and maximising sales opportunities. Spot opportunities to turn poor experiences into brand loyalty through proactive service. Essential Requirements: Strong communication skills with a calm, clear, empathetic and professional approach. Proficient in Microsoft Office and digital tools. Proven ability to improve customer satisfaction, loyalty and experience. Adaptable, solutions-focused and comfortable in a fast-moving digital environment. Company Benefits: Pension scheme. Generous holiday allowance plus your birthday off. Life insurance. Aviva health rewards. Annual performance bonus. Parking on site. Induction training. Development opportunities. If you are looking for the next step in your career in Customer Service with a local company, then apply for this role now! S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Feb 17, 2026
Full time
We're on the lookout for a Customer Service professional to join our well established and respected client based in Loughborough on a full time, permanent basis. Salary: 26,000 - 27,000 (depending on experience). The Role: As a Customer Experience Advisor, you will be responsible for providing end-to-end customer support for our client across all customer communication channels, mainly via email enquiries & calls. You'll manage all types of customer queries including complaints, inter-departmental relationships, made-to-measure support and help shape a service experience that reflects the quality and creativity of the brands. Key Responsibilities: Demonstrate and execute a seamless, customer-centric journey, meticulously tailored to individual needs, to exceed expectations and cultivate loyalty. Respond promptly to all customer interactions via webchat, email and phone providing professional support to both internal and external stakeholders. Manage all inquiries with precision, ensuring accurate information processing. Handle queries and complaints with empathy and efficiency, always safeguarding brand reputation. Collaborate with fulfilment and operations to swiftly resolve delivery issues, returns, and product concerns. Process orders efficiently while maintaining accurate system information. Build and nurture strong customer relationships. Provide comprehensive after-sales support, including fault resolution and claims management. Engage with customers to thoroughly understand their needs. Leverage in-depth product knowledge to suggest relevant add-ons or alternatives, enhancing the customer's purchase experience and maximising sales opportunities. Spot opportunities to turn poor experiences into brand loyalty through proactive service. Essential Requirements: Strong communication skills with a calm, clear, empathetic and professional approach. Proficient in Microsoft Office and digital tools. Proven ability to improve customer satisfaction, loyalty and experience. Adaptable, solutions-focused and comfortable in a fast-moving digital environment. Company Benefits: Pension scheme. Generous holiday allowance plus your birthday off. Life insurance. Aviva health rewards. Annual performance bonus. Parking on site. Induction training. Development opportunities. If you are looking for the next step in your career in Customer Service with a local company, then apply for this role now! S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Our client, a leading business in the Financial Services industry is seeking a Client Services Advisor to join their team on a full-time, permanent basis. Due to an exciting period of growth our client is looking for a customer-focused individual to join their team where you will be liaising with existing customers, discussing their current situations whilst outlining the best and most suitable products moving forward. This is the ideal opportunity for someone with previous customer service experience either from a Retail or office background, ideally from a Financial Services background or similar. This would also be the ideal role for someone with a background in Sales or a role where you re used to liaising with customers on a regular basis. Key Responsibilities Answering inbound and making outbound calls to clients Dealing with enquiries via email and acting as the first point of contact for queries Act as the first point of contact for any customers with any product-related queries whilst liaising with other departments within the business Updating and taking notes in internal systems and databases Taking payments over the phone from customers Liaise with third parties such as Mortgage Brokers and Solicitors to confirm client details Chasing other departments for outstanding documentation Key Experience: Previous customer service experience either in an office environment, either in a customer service or sales role would be ideal Good communicator, confident liaising with colleagues, third parties and clients of all levels Able to work both independently and as part of a team Confident updating internal systems Able to work in an ever-changing environment, working towards tight deadlines whilst ensuring accuracy and attention to detail at all times Excellent customer service skills, confident being the first point of contact for queries This is a fantastic opportunity for a Customer Service Adviser to join a thriving business who are leaders in the Financial Services industry. This would be a great role for someone looking to transition their experience in to a Financial Services role or someone looking to move into a customer-focused position. CVs are being reviewed so please apply now for immediate consideration.
Feb 17, 2026
Full time
Our client, a leading business in the Financial Services industry is seeking a Client Services Advisor to join their team on a full-time, permanent basis. Due to an exciting period of growth our client is looking for a customer-focused individual to join their team where you will be liaising with existing customers, discussing their current situations whilst outlining the best and most suitable products moving forward. This is the ideal opportunity for someone with previous customer service experience either from a Retail or office background, ideally from a Financial Services background or similar. This would also be the ideal role for someone with a background in Sales or a role where you re used to liaising with customers on a regular basis. Key Responsibilities Answering inbound and making outbound calls to clients Dealing with enquiries via email and acting as the first point of contact for queries Act as the first point of contact for any customers with any product-related queries whilst liaising with other departments within the business Updating and taking notes in internal systems and databases Taking payments over the phone from customers Liaise with third parties such as Mortgage Brokers and Solicitors to confirm client details Chasing other departments for outstanding documentation Key Experience: Previous customer service experience either in an office environment, either in a customer service or sales role would be ideal Good communicator, confident liaising with colleagues, third parties and clients of all levels Able to work both independently and as part of a team Confident updating internal systems Able to work in an ever-changing environment, working towards tight deadlines whilst ensuring accuracy and attention to detail at all times Excellent customer service skills, confident being the first point of contact for queries This is a fantastic opportunity for a Customer Service Adviser to join a thriving business who are leaders in the Financial Services industry. This would be a great role for someone looking to transition their experience in to a Financial Services role or someone looking to move into a customer-focused position. CVs are being reviewed so please apply now for immediate consideration.
Headquartered in London, HealthHero marries human expertise with digital convenience to provide fully holistic virtual healthcare. Built on the foundations of established companies with proven sector and country expertise, combined with best-in class digital technology, HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite of tools including video calls, online chats and phone. HealthHero is on track to being one of the largest digital health players in the world through a combination of buy and build and scale up of an existing portfolio through organic execution. This is an exciting opportunity to join HealthHero's growing Fitness & Gyms offering. As a Customer Success Manager (CSM), you will manage and grow relationships with gym and fitness partners, ensuring they successfully launch, adopt, and expand HealthHero's services (e.g., Virtual GP, Physiotherapy, Dietetics, Mental Health and related wellbeing support). You will act as a trusted advisor to clients, helping them maximise engagement and outcomes for members and employees. The role blends account management, customer success, and commercial growth, so you'll be comfortable driving adoption, identifying upsell opportunities, and contributing to revenue growth through a base + commission structure. A key element of this role is hands on leadership; our business covers over 500 gym sites today and will expand over the coming years. To cover these sites you will help to create, coordinate and manage an intern and/or ambassador programme, ensuring consistent quality of execution in-gym and supporting scalable growth across locations. This is a client facing role and requires strong interpersonal skills, confidence in a gym environment, and the ability to build credibility with gym operators, regional managers, personal trainers, and front of house teams. You must be comfortable working in a fast paced, flexible environment, and able to manage difficult conversations professionally. Main Responsibilities and Duties Own end to end onboarding for gym and fitness clients, coordinating launches across multi site groups Build implementation plans, timelines, and success metrics to ensure a smooth go live, coordinating internal teams and network to drive adoption across sites. Train client teams and ambassadors (GM, PTs, reception, membership teams) on how to position and support HealthHero services Work with marketing and head of gym sales to ensure partner sites have the right collateral, activation approach, and engagement plan in place Manage a portfolio of fitness and gym clients, acting as primary point of contact Drive service adoption and membership penetration through member/staff engagement plans and on site activations Support delivery of wellbeing events and in gym campaigns (virtual and in person), including peak activation periods Build strong relationships with key stakeholders: gym owners, operations teams, regional managers, PT leads, membership managers Maintain regular on site visits to key sites to strengthen relationships, improve adoption, and spot expansion opportunities Represent HealthHero professionally in gym settings, events, and industry environments Support renewal planning and contribute to retention targets (e.g., >95% where applicable) Build account plans for priority partners, mapping stakeholders and growth opportunities Ambassador / Intern Programme Leadership Help design, run, and improve an ambassador programme (to run scaled in gym activations, events, referral and engagement activity) Recruit, onboard, and manage interns/ambassadors (where applicable), including scheduling and rota planning, training d playbooks, quality assurance and performance coaching, and feedback loops to improve on site execution Create scalable toolkits and processes so activations can be replicated across client sites Commercial Growth (Base + Commission) Work with our sales leads to identify and progress upsell/cross sell opportunities across the HealthHero product suite (e.g., GP, Physio, Dietician, Mental Health) Work closely with Sales and Product to translate client needs into commercial proposals and scalable offers Management Information Provide weekly updates on portfolio health (adoption, retention risk, key actions), site visit schedule and outcomes, and ambassador programme performance and learnings Partner with internal teams to develop tailored reporting and insight packs for strategic clients Proactively identify risks to adoption/retention and create mitigation plans Track monthly utilisation and membership penetration across gym groups Strong understanding of the fitness / gym industry and confidence working in gym environments Commercial mindset: able to drive adoption and identify revenue opportunities Comfortable balancing multiple priorities in a fast paced environment; strong attention to detail and problem solving skills Excellent communication skills across written, phone, and face to face channels Strong stakeholder management skills-able to influence without authority and drive action across client organisations Experience managing interns, ambassadors, field teams, or similar programmes (desirable) Experience in Customer Success, Account Management, Partnerships, or Sales-ideally with a team lead / coaching element (desirable) Data curious: able to interpret usage trends and translate insights into practical actions for clients (desirable) Willingness to learn about technology, AI and HealthHero's services (GP, Physio, Dietetics, Mental Health etc.) quickly Growth mindset: comfortable with ambiguity and continuous improvement Full clean driving licence essential + access to a car; willingness to drive Why join our team? Join a growing business on our exciting journey to transform how healthcare works across Europe. This is a fantastic opportunity to learn at an accelerated pace, take ownership of a high growth vertical, and help shape how HealthHero succeeds in the fitness and gyms market. If you are ambitious, commercially minded, and passionate about the fitness sector then we'd love to hear from you. Closing date for applications is Friday 27th February (5pm). Competitive salary Pension scheme Access to HealthHero healthcare services Life assurance Medical Cash Plan Extra Holiday Day for your Birthday Free Breakfast and Snacks in office
Feb 17, 2026
Full time
Headquartered in London, HealthHero marries human expertise with digital convenience to provide fully holistic virtual healthcare. Built on the foundations of established companies with proven sector and country expertise, combined with best-in class digital technology, HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite of tools including video calls, online chats and phone. HealthHero is on track to being one of the largest digital health players in the world through a combination of buy and build and scale up of an existing portfolio through organic execution. This is an exciting opportunity to join HealthHero's growing Fitness & Gyms offering. As a Customer Success Manager (CSM), you will manage and grow relationships with gym and fitness partners, ensuring they successfully launch, adopt, and expand HealthHero's services (e.g., Virtual GP, Physiotherapy, Dietetics, Mental Health and related wellbeing support). You will act as a trusted advisor to clients, helping them maximise engagement and outcomes for members and employees. The role blends account management, customer success, and commercial growth, so you'll be comfortable driving adoption, identifying upsell opportunities, and contributing to revenue growth through a base + commission structure. A key element of this role is hands on leadership; our business covers over 500 gym sites today and will expand over the coming years. To cover these sites you will help to create, coordinate and manage an intern and/or ambassador programme, ensuring consistent quality of execution in-gym and supporting scalable growth across locations. This is a client facing role and requires strong interpersonal skills, confidence in a gym environment, and the ability to build credibility with gym operators, regional managers, personal trainers, and front of house teams. You must be comfortable working in a fast paced, flexible environment, and able to manage difficult conversations professionally. Main Responsibilities and Duties Own end to end onboarding for gym and fitness clients, coordinating launches across multi site groups Build implementation plans, timelines, and success metrics to ensure a smooth go live, coordinating internal teams and network to drive adoption across sites. Train client teams and ambassadors (GM, PTs, reception, membership teams) on how to position and support HealthHero services Work with marketing and head of gym sales to ensure partner sites have the right collateral, activation approach, and engagement plan in place Manage a portfolio of fitness and gym clients, acting as primary point of contact Drive service adoption and membership penetration through member/staff engagement plans and on site activations Support delivery of wellbeing events and in gym campaigns (virtual and in person), including peak activation periods Build strong relationships with key stakeholders: gym owners, operations teams, regional managers, PT leads, membership managers Maintain regular on site visits to key sites to strengthen relationships, improve adoption, and spot expansion opportunities Represent HealthHero professionally in gym settings, events, and industry environments Support renewal planning and contribute to retention targets (e.g., >95% where applicable) Build account plans for priority partners, mapping stakeholders and growth opportunities Ambassador / Intern Programme Leadership Help design, run, and improve an ambassador programme (to run scaled in gym activations, events, referral and engagement activity) Recruit, onboard, and manage interns/ambassadors (where applicable), including scheduling and rota planning, training d playbooks, quality assurance and performance coaching, and feedback loops to improve on site execution Create scalable toolkits and processes so activations can be replicated across client sites Commercial Growth (Base + Commission) Work with our sales leads to identify and progress upsell/cross sell opportunities across the HealthHero product suite (e.g., GP, Physio, Dietician, Mental Health) Work closely with Sales and Product to translate client needs into commercial proposals and scalable offers Management Information Provide weekly updates on portfolio health (adoption, retention risk, key actions), site visit schedule and outcomes, and ambassador programme performance and learnings Partner with internal teams to develop tailored reporting and insight packs for strategic clients Proactively identify risks to adoption/retention and create mitigation plans Track monthly utilisation and membership penetration across gym groups Strong understanding of the fitness / gym industry and confidence working in gym environments Commercial mindset: able to drive adoption and identify revenue opportunities Comfortable balancing multiple priorities in a fast paced environment; strong attention to detail and problem solving skills Excellent communication skills across written, phone, and face to face channels Strong stakeholder management skills-able to influence without authority and drive action across client organisations Experience managing interns, ambassadors, field teams, or similar programmes (desirable) Experience in Customer Success, Account Management, Partnerships, or Sales-ideally with a team lead / coaching element (desirable) Data curious: able to interpret usage trends and translate insights into practical actions for clients (desirable) Willingness to learn about technology, AI and HealthHero's services (GP, Physio, Dietetics, Mental Health etc.) quickly Growth mindset: comfortable with ambiguity and continuous improvement Full clean driving licence essential + access to a car; willingness to drive Why join our team? Join a growing business on our exciting journey to transform how healthcare works across Europe. This is a fantastic opportunity to learn at an accelerated pace, take ownership of a high growth vertical, and help shape how HealthHero succeeds in the fitness and gyms market. If you are ambitious, commercially minded, and passionate about the fitness sector then we'd love to hear from you. Closing date for applications is Friday 27th February (5pm). Competitive salary Pension scheme Access to HealthHero healthcare services Life assurance Medical Cash Plan Extra Holiday Day for your Birthday Free Breakfast and Snacks in office
Technical Support Advisor Uxbridge - Hybrid working after probation £27k to £30k per annum A fantastic role has become available for a Technical Support Advisor to join a wonderful company based in Uxbridge. The ideal candidate will have good technical knowledge and understanding of technical processes as well as exceptional customer service skills. This role would suit candidates working in a retail role where you provide technical support on products, looking for their first office role, or, candidates who have worked in a similar office position before, looking for a new challenge. Are you a technical whizz and savvy with fixing electrical equipment? If so, this is an opportunity you don t want to miss Role responsibilities: Receive inbound calls from customers and make out bound calls where the breakdown has been received by other channels Add clear notes on calls which are progressed for attendance Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely to cause a breakdown Use Remote access software to log on to customers equipment Work closely with the Scheduling Team to progress calls in a timely manner where attendance is required Highlight any potential escalations to the relevant Managers Candidate profile: Previous experience in a technical support role Passionate about providing excellent Customer Service Excellent telephone manner and good verbal and written communication skills Knowledge of Salesforce and Excel useful but not essential What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Feb 17, 2026
Full time
Technical Support Advisor Uxbridge - Hybrid working after probation £27k to £30k per annum A fantastic role has become available for a Technical Support Advisor to join a wonderful company based in Uxbridge. The ideal candidate will have good technical knowledge and understanding of technical processes as well as exceptional customer service skills. This role would suit candidates working in a retail role where you provide technical support on products, looking for their first office role, or, candidates who have worked in a similar office position before, looking for a new challenge. Are you a technical whizz and savvy with fixing electrical equipment? If so, this is an opportunity you don t want to miss Role responsibilities: Receive inbound calls from customers and make out bound calls where the breakdown has been received by other channels Add clear notes on calls which are progressed for attendance Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely to cause a breakdown Use Remote access software to log on to customers equipment Work closely with the Scheduling Team to progress calls in a timely manner where attendance is required Highlight any potential escalations to the relevant Managers Candidate profile: Previous experience in a technical support role Passionate about providing excellent Customer Service Excellent telephone manner and good verbal and written communication skills Knowledge of Salesforce and Excel useful but not essential What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Customer Service Executive Location: Bedford Salary: GBP28,000 - GBP30,000 per year Hours: Monday - Thursday, 9am - 5pm. Fridays, 9am - 3pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our well-established clients recruit for an experienced Customer Service Executive to join their ever-expanding team. Responsibilities of the Customer Service Executive: Process and manage sales orders received via email through the business process, ensuring that we achieve our scheduled despatch dates. Provide accurate and timely communication with customers particularly ensuring all purchase orders, including schedule updates, are confirmed in line with our target response time. Handle incoming telephone and email enquiries and respond to requests for information such as order progress, product pricing and product availability. Quickly identify situations that require specialist information and re-direct customers accordingly. Embrace the business's complaints process by proactively managing customer complaints and taking appropriate action to resolve issues while providing outstanding customer support. Work with a variety of both internal and external customer IT systems to support management of the sales order process. Interpret system generated reports and take appropriate action to manage exceptions. Maintain digital filing records of all sales order, billing, shipping and customs documentation. Provide continuous maintenance of our customer database to ensure all records are current. Ensure effective and positive relationship management within the Customer Services team, with other departments within the business, as well as with partner organisations and external service providers. Will need to work closely with planning/production to achieve due dates to relay back to the customer. Provide general administrative support such as emailing, mailing, photocopying, information storage and printing. Adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems. Update customers with shipping notifications and tracking numbers as orders ship. Raising and printing of delivery notes to give to dispatch to add to outgoing orders. If you feel like you meet the above criteria for the Customer Service Executive role, then please apply now!
Feb 16, 2026
Full time
Customer Service Executive Location: Bedford Salary: GBP28,000 - GBP30,000 per year Hours: Monday - Thursday, 9am - 5pm. Fridays, 9am - 3pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our well-established clients recruit for an experienced Customer Service Executive to join their ever-expanding team. Responsibilities of the Customer Service Executive: Process and manage sales orders received via email through the business process, ensuring that we achieve our scheduled despatch dates. Provide accurate and timely communication with customers particularly ensuring all purchase orders, including schedule updates, are confirmed in line with our target response time. Handle incoming telephone and email enquiries and respond to requests for information such as order progress, product pricing and product availability. Quickly identify situations that require specialist information and re-direct customers accordingly. Embrace the business's complaints process by proactively managing customer complaints and taking appropriate action to resolve issues while providing outstanding customer support. Work with a variety of both internal and external customer IT systems to support management of the sales order process. Interpret system generated reports and take appropriate action to manage exceptions. Maintain digital filing records of all sales order, billing, shipping and customs documentation. Provide continuous maintenance of our customer database to ensure all records are current. Ensure effective and positive relationship management within the Customer Services team, with other departments within the business, as well as with partner organisations and external service providers. Will need to work closely with planning/production to achieve due dates to relay back to the customer. Provide general administrative support such as emailing, mailing, photocopying, information storage and printing. Adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems. Update customers with shipping notifications and tracking numbers as orders ship. Raising and printing of delivery notes to give to dispatch to add to outgoing orders. If you feel like you meet the above criteria for the Customer Service Executive role, then please apply now!
We have an exciting opportunity for an experiencedAftersalesManager to join our management team at Brighton/Renault. The Opportunity: In this role, you will playan important rolein supporting and motivating a team of Service& PartsAdvisors by settingobjectivesto maximiseperformance and profitability, in addition to managing a workshop to ensure that workshop efficiency and productivity rates are opt click apply for full job details
Feb 16, 2026
Full time
We have an exciting opportunity for an experiencedAftersalesManager to join our management team at Brighton/Renault. The Opportunity: In this role, you will playan important rolein supporting and motivating a team of Service& PartsAdvisors by settingobjectivesto maximiseperformance and profitability, in addition to managing a workshop to ensure that workshop efficiency and productivity rates are opt click apply for full job details
We are searching for a Parts & Aftersales advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following successful interview For the successful candidate in this field, there are progression opportunities within the department. This role will suit candidates looking for a new career path with previous experience in customer servi click apply for full job details
Feb 16, 2026
Full time
We are searching for a Parts & Aftersales advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following successful interview For the successful candidate in this field, there are progression opportunities within the department. This role will suit candidates looking for a new career path with previous experience in customer servi click apply for full job details
What is Sylvera anyway? Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our mission is to incentivize investment in real climate action. Purchasing carbon credits and CDR through the carbon markets is one of the most established and scalable ways to channel finance to effective climate solutions and work toward societal net zero. Unfortunately, the carbon markets were plagued with mistrust and a lack of effectiveness since they've emerged - until Sylvera. To help organizations ensure they're making the most effective investments, Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our data and software independently and accurately validates the impact of carbon projects that capture, remove, or avoid emission whether they are up and running, or in development. Our data and tools allow users to optimise both the climate and economic performance of projects as well as understand the past and future of the market. With Sylvera, businesses, governments and developers can confidently invest in, benchmark, deliver, and report real climate impact. Our team is made up of leading minds in climate change from science to policy, finance, and carbon markets. We work in partnership with scientific organizations, universities, governments, and think tanks to develop and implement rigorous and holistic project assessment methodologies, leveraging the latest technology. We also partner with actors and institutions across the whole market to make data higher quality, more standard and more accessible. Founded in 2020, Sylvera has 130+ employees globally with offices in London, New York, and Singapore. We've raised over $96 million from leading investors like Fidelity, Balderton Capital, Index Ventures, and Insight Partners to date. What will I be doing? We're looking for a mission-driven Lead Customer Success Manager to join our commercial leadership team. This role will be responsible for setting and leading execution of the global Customer Success strategy while personally owning a portfolio of our most strategic enterprise relationships. This is a senior, hands-on role in a fast-moving environment that demands strong commercial judgement, mental agility, and the confidence to independently own and grow high-value customer partnerships. You will work closely with cross-functional internal business partners to build trusted, long-term relationships with key enterprise accounts from day one, ensuring customers realise sustained value from Sylvera's platform. Own and evolve the global Customer Success function, setting strategy, operating cadence, and best practices as we scale. Lead a geographically diverse team of global CSMs. Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. Drive successful customer onboarding and ongoing engagement, ensuring strong adoption and measurable outcomes across Sylvera's products and services. Serve as a product ambassador and trusted advisor, guiding enterprise customers on our full product suite and identifying opportunities for expansion. Partner closely with Sales leadership to secure renewals and expansions on healthy commercial terms. Represent the voice of the customer internally, feeding insights into Product and Commercial strategy. Ownership of global book of business including revenue, retention, and delivery against customer goals. We're looking for someone who: Is a self-starter who thrives in ambiguity and fast-changing environments, ideally with experience in early-stage or scaling startups. Has 6+ years' experience working with large enterprise customers in a commercially-oriented role. Has managed teams before, but is willing to roll up their sleeves and interface with customers. Is comfortable building or deepening complex subject matter expertise on the carbon markets in order to be seen as an expert for our most strategic accounts across governments and multinational corporations. Partners effectively with Senior Director and VP-level stakeholders, with occasional exposure to C-suite executives. Brings relevant experience from Customer Success, Account Management, Consulting, or Advisory roles within a data-driven SaaS environment. Is open to occasional business travel (up to 10%). Has owned or contributed meaningfully to commercial outcomes focused on retention and expansion. We'd love to hear why you're excited about joining us and building your expertise in the climate space. If you'd like, feel free to include a cover letter - we always read them! We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1-2-1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long-term, even if that means short-term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long-run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note-takers We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background).
Feb 16, 2026
Full time
What is Sylvera anyway? Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our mission is to incentivize investment in real climate action. Purchasing carbon credits and CDR through the carbon markets is one of the most established and scalable ways to channel finance to effective climate solutions and work toward societal net zero. Unfortunately, the carbon markets were plagued with mistrust and a lack of effectiveness since they've emerged - until Sylvera. To help organizations ensure they're making the most effective investments, Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our data and software independently and accurately validates the impact of carbon projects that capture, remove, or avoid emission whether they are up and running, or in development. Our data and tools allow users to optimise both the climate and economic performance of projects as well as understand the past and future of the market. With Sylvera, businesses, governments and developers can confidently invest in, benchmark, deliver, and report real climate impact. Our team is made up of leading minds in climate change from science to policy, finance, and carbon markets. We work in partnership with scientific organizations, universities, governments, and think tanks to develop and implement rigorous and holistic project assessment methodologies, leveraging the latest technology. We also partner with actors and institutions across the whole market to make data higher quality, more standard and more accessible. Founded in 2020, Sylvera has 130+ employees globally with offices in London, New York, and Singapore. We've raised over $96 million from leading investors like Fidelity, Balderton Capital, Index Ventures, and Insight Partners to date. What will I be doing? We're looking for a mission-driven Lead Customer Success Manager to join our commercial leadership team. This role will be responsible for setting and leading execution of the global Customer Success strategy while personally owning a portfolio of our most strategic enterprise relationships. This is a senior, hands-on role in a fast-moving environment that demands strong commercial judgement, mental agility, and the confidence to independently own and grow high-value customer partnerships. You will work closely with cross-functional internal business partners to build trusted, long-term relationships with key enterprise accounts from day one, ensuring customers realise sustained value from Sylvera's platform. Own and evolve the global Customer Success function, setting strategy, operating cadence, and best practices as we scale. Lead a geographically diverse team of global CSMs. Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. Drive successful customer onboarding and ongoing engagement, ensuring strong adoption and measurable outcomes across Sylvera's products and services. Serve as a product ambassador and trusted advisor, guiding enterprise customers on our full product suite and identifying opportunities for expansion. Partner closely with Sales leadership to secure renewals and expansions on healthy commercial terms. Represent the voice of the customer internally, feeding insights into Product and Commercial strategy. Ownership of global book of business including revenue, retention, and delivery against customer goals. We're looking for someone who: Is a self-starter who thrives in ambiguity and fast-changing environments, ideally with experience in early-stage or scaling startups. Has 6+ years' experience working with large enterprise customers in a commercially-oriented role. Has managed teams before, but is willing to roll up their sleeves and interface with customers. Is comfortable building or deepening complex subject matter expertise on the carbon markets in order to be seen as an expert for our most strategic accounts across governments and multinational corporations. Partners effectively with Senior Director and VP-level stakeholders, with occasional exposure to C-suite executives. Brings relevant experience from Customer Success, Account Management, Consulting, or Advisory roles within a data-driven SaaS environment. Is open to occasional business travel (up to 10%). Has owned or contributed meaningfully to commercial outcomes focused on retention and expansion. We'd love to hear why you're excited about joining us and building your expertise in the climate space. If you'd like, feel free to include a cover letter - we always read them! We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1-2-1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long-term, even if that means short-term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long-run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note-takers We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background).
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Feb 16, 2026
Full time
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Feb 15, 2026
Full time
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Within the Construction environment, think about buying materials, managing big projects, ensuring health and safety and customer service. At any given time, you'll find us working on some circa 400 developments in both towns and rural areas across the UK, and every one poses unique challenges. Some are from scratch on brownfield sites; others see us adapting existing buildings, like old factories or disused hospitals. We need people who can bring us fresh ideas and imagination on one hand, and the commercial ability to manage people, budgets and costs on the other. It is testament to the professionalism of our construction teams that since 2004, Site Managers have won more NHBC Pride in the Job Awards than any other housebuilder. Responsible to the Contracts Manager you will manage the construction of a development, including all associated pre and post housebuilding works, ensuring that targets are met regarding health and safety, delivery to build programme quality, customer care, and cost. You will be expected to: Ensuring compliance on site at all times to the company health and safety standards and processes, NHBC standards, building regulations, and overall quality standards. Co-ordinating labour and resources on site to deliver the build programme on larger developments, and to proactively schedule in trades to ensure optimum delivery. Manage material levels on larger site to ensure the minimum amount of stock, but enough to ensure the site programme is met and all labour is efficiently employed. Ensuring that all plots are built to the highest standard of quality, complying with the NHBC Standards, Building Regulations, range specifications, and best practice. Undertaking company directed quality control procedures and inspections at the correct timings, and rectifying any defects so as not to incur additional cost, time delays to the programme, or reduction in the final quality. Monitoring and controlling the cost of production, and approving payment to contractors and trades where appropriate. Initiating and attending plot inspections with the Local Building Inspector or NHBC, taking corrective action to ensure a minimum of RI's/BRI's. Carrying out toolbox talks or similar on-site briefings to influence, gain commitment, and to drive best practice. To have regularly displayed a proactive approach to mitigating risk, to build sequencing, and to overall quality on site. Liaising proactively with other internal departments, externals suppliers and partners to ensure the build programme is achieved. Working with sales through regular sales/build meetings to ensure a smooth and controlled delivery of homes for customers. To deliver a high standard of site presentation at all times. Carrying out New Home Tour with the Sales Advisor and customer(s) to give a good demonstration of the home, answering any questions, and rectifying any issues before Legal Completion. With the support of the Contracts Manager, ensure that the on-site Construction team is fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these in terms of communication, training and development, and the organisation of the site's workload and resources. Showing a good behavioural example in all aspects of health and safety, organisation, conduct, quality of work, and professionalism. To be successful in the role, we are looking for: Extensive experience of working to an established build programme and managing key priorities on some challenging sites. Proven ability to consistently deliver weekly targets through proactive organisation of the labour force, and promoting a team working ethic. Excellent communicator and influencer of people to gain commitment and compliance, and to drive delivery. Demonstrated good leadership and assertive skills to ensure optimum delivery to the highest quality standards on site. Ability to prioritise tasks proactively to anticipate and meet changing business needs. Ability to demonstrate a strong problem-solving ethic, and the ability to get to the root cause of a problem. A member of the Chartered Institute of Builders and/or qualified to NVQ level 5 in Construction Management, or a time served tradesman with considerable experience of the full range of construction trades. In depth knowledge of all aspects of construction and housebuilding, and the relevant legislative requirements e.g. health and safety, NHBC requirements and Building Regulations. A thorough knowledge and well-rounded experience of dealing with customers and potential customers in all aspects, such as the giving of information and advice, resolving any customer issues, confirming company procedures etc. We've been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Cover - Single Cover Annual Medical Health Assessment 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private medical cover Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members. Pension First class pension schemes with the option of up to 10% employer contributions. Annual Health Assessment All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle. So much more From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. About East Scotland Our dual branded Barratt Redrow divisions combine the best of our Barratt Homes and Redrow brands. Whether it is homes focused on first time buyers, or those aimed towards customers taking the next step in their homeownership journey, we provide award winning quality and innovative design. That's why we've been awarded the maximum 5 Stars from the Home Builders Federation since 2009, making us the only major national housebuilder to achieve this. Where you'll be working Here is where you'll be based, whether that's an office or one of our sites. Putting diversity and inclusion front and centre We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. Thinking ahead to leave a better world behind We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.
Feb 15, 2026
Full time
Within the Construction environment, think about buying materials, managing big projects, ensuring health and safety and customer service. At any given time, you'll find us working on some circa 400 developments in both towns and rural areas across the UK, and every one poses unique challenges. Some are from scratch on brownfield sites; others see us adapting existing buildings, like old factories or disused hospitals. We need people who can bring us fresh ideas and imagination on one hand, and the commercial ability to manage people, budgets and costs on the other. It is testament to the professionalism of our construction teams that since 2004, Site Managers have won more NHBC Pride in the Job Awards than any other housebuilder. Responsible to the Contracts Manager you will manage the construction of a development, including all associated pre and post housebuilding works, ensuring that targets are met regarding health and safety, delivery to build programme quality, customer care, and cost. You will be expected to: Ensuring compliance on site at all times to the company health and safety standards and processes, NHBC standards, building regulations, and overall quality standards. Co-ordinating labour and resources on site to deliver the build programme on larger developments, and to proactively schedule in trades to ensure optimum delivery. Manage material levels on larger site to ensure the minimum amount of stock, but enough to ensure the site programme is met and all labour is efficiently employed. Ensuring that all plots are built to the highest standard of quality, complying with the NHBC Standards, Building Regulations, range specifications, and best practice. Undertaking company directed quality control procedures and inspections at the correct timings, and rectifying any defects so as not to incur additional cost, time delays to the programme, or reduction in the final quality. Monitoring and controlling the cost of production, and approving payment to contractors and trades where appropriate. Initiating and attending plot inspections with the Local Building Inspector or NHBC, taking corrective action to ensure a minimum of RI's/BRI's. Carrying out toolbox talks or similar on-site briefings to influence, gain commitment, and to drive best practice. To have regularly displayed a proactive approach to mitigating risk, to build sequencing, and to overall quality on site. Liaising proactively with other internal departments, externals suppliers and partners to ensure the build programme is achieved. Working with sales through regular sales/build meetings to ensure a smooth and controlled delivery of homes for customers. To deliver a high standard of site presentation at all times. Carrying out New Home Tour with the Sales Advisor and customer(s) to give a good demonstration of the home, answering any questions, and rectifying any issues before Legal Completion. With the support of the Contracts Manager, ensure that the on-site Construction team is fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these in terms of communication, training and development, and the organisation of the site's workload and resources. Showing a good behavioural example in all aspects of health and safety, organisation, conduct, quality of work, and professionalism. To be successful in the role, we are looking for: Extensive experience of working to an established build programme and managing key priorities on some challenging sites. Proven ability to consistently deliver weekly targets through proactive organisation of the labour force, and promoting a team working ethic. Excellent communicator and influencer of people to gain commitment and compliance, and to drive delivery. Demonstrated good leadership and assertive skills to ensure optimum delivery to the highest quality standards on site. Ability to prioritise tasks proactively to anticipate and meet changing business needs. Ability to demonstrate a strong problem-solving ethic, and the ability to get to the root cause of a problem. A member of the Chartered Institute of Builders and/or qualified to NVQ level 5 in Construction Management, or a time served tradesman with considerable experience of the full range of construction trades. In depth knowledge of all aspects of construction and housebuilding, and the relevant legislative requirements e.g. health and safety, NHBC requirements and Building Regulations. A thorough knowledge and well-rounded experience of dealing with customers and potential customers in all aspects, such as the giving of information and advice, resolving any customer issues, confirming company procedures etc. We've been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Cover - Single Cover Annual Medical Health Assessment 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private medical cover Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members. Pension First class pension schemes with the option of up to 10% employer contributions. Annual Health Assessment All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle. So much more From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. About East Scotland Our dual branded Barratt Redrow divisions combine the best of our Barratt Homes and Redrow brands. Whether it is homes focused on first time buyers, or those aimed towards customers taking the next step in their homeownership journey, we provide award winning quality and innovative design. That's why we've been awarded the maximum 5 Stars from the Home Builders Federation since 2009, making us the only major national housebuilder to achieve this. Where you'll be working Here is where you'll be based, whether that's an office or one of our sites. Putting diversity and inclusion front and centre We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. Thinking ahead to leave a better world behind We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.
