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call centre sales advisor
EE
Apprentice Sales Advisor - Uncapped Commission
EE Doncaster, Yorkshire
Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future. Shift Pattern Mon Tue Wed Thu Fri Sat Sun 08:00-17:00 08:00-17:00 08:00-17:00 08:00-17:00 08:00-17:00 Off Off 10:00-19:00 10:00-19:00 10:00-19:00 10:00-19:00 10:00-19:00 Off Off 09:00-18:00 09:00-18:00 09:00-18:00 Off Off 09:00-18:00 09:00-18:00 09:00-17:30 Off 09:00-17:30 09:00-17:30 09:00-17:30 Off Off
Feb 21, 2026
Full time
Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future. Shift Pattern Mon Tue Wed Thu Fri Sat Sun 08:00-17:00 08:00-17:00 08:00-17:00 08:00-17:00 08:00-17:00 Off Off 10:00-19:00 10:00-19:00 10:00-19:00 10:00-19:00 10:00-19:00 Off Off 09:00-18:00 09:00-18:00 09:00-18:00 Off Off 09:00-18:00 09:00-18:00 09:00-17:30 Off 09:00-17:30 09:00-17:30 09:00-17:30 Off Off
ECU Testing
Customer Sales Advisor
ECU Testing Heanor, Derbyshire
Customer Sales Advisor Automotive Industry Do you have a solid background in the automotive industry and enjoy helping others with technical advice? We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor. Whether you come from a parts sales environment or are a former workshop technician looking to move into a customer-facing role, your knowledge and experience will help our customers get the right solution, first time. About us We re based conveniently between Nottingham and Derby, right by the entrance to Shipley Country Park 700 acres of stunning countryside that our team enjoys for walking, biking, and a relaxed café lunch break. What we re looking for We require candidates with: Experience in the automotive industry (parts sales, service desk, or workshop background ideal). A strong understanding of vehicle components, systems, and fault symptoms. Proven ability to communicate technical information clearly to customers. Experience in customer-facing or telephone-based roles preferred. What you ll be doing Handling inbound and outbound calls with customers and trade partners. Advising customers on suitable parts, services, and solutions. Identifying opportunities to upsell products and services. Managing live chat and online enquiries. Creating invoices, proformas, credit notes, and courier labels. Maintaining accurate customer and order records. Acting as the link between customers and our internal technical teams to resolve issues quickly. What we offer Full on-the-job training, with continuous development throughout your career at ECU Testing Ltd. 32 days holiday per year (including bank holidays). Monthly sales bonus. Free work uniform and PPE. Free takeaway meal every Friday ( Fat Friday ). Access to a fully equipped company gym. Birthday gifts, Christmas party (paid for by the MD), and annual team-building days. Excellent in-house career progression opportunities. If you are an automotive professional and want to bring your technical expertise into a rewarding customer-focused role, we d love to hear from you.
Feb 20, 2026
Full time
Customer Sales Advisor Automotive Industry Do you have a solid background in the automotive industry and enjoy helping others with technical advice? We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor. Whether you come from a parts sales environment or are a former workshop technician looking to move into a customer-facing role, your knowledge and experience will help our customers get the right solution, first time. About us We re based conveniently between Nottingham and Derby, right by the entrance to Shipley Country Park 700 acres of stunning countryside that our team enjoys for walking, biking, and a relaxed café lunch break. What we re looking for We require candidates with: Experience in the automotive industry (parts sales, service desk, or workshop background ideal). A strong understanding of vehicle components, systems, and fault symptoms. Proven ability to communicate technical information clearly to customers. Experience in customer-facing or telephone-based roles preferred. What you ll be doing Handling inbound and outbound calls with customers and trade partners. Advising customers on suitable parts, services, and solutions. Identifying opportunities to upsell products and services. Managing live chat and online enquiries. Creating invoices, proformas, credit notes, and courier labels. Maintaining accurate customer and order records. Acting as the link between customers and our internal technical teams to resolve issues quickly. What we offer Full on-the-job training, with continuous development throughout your career at ECU Testing Ltd. 32 days holiday per year (including bank holidays). Monthly sales bonus. Free work uniform and PPE. Free takeaway meal every Friday ( Fat Friday ). Access to a fully equipped company gym. Birthday gifts, Christmas party (paid for by the MD), and annual team-building days. Excellent in-house career progression opportunities. If you are an automotive professional and want to bring your technical expertise into a rewarding customer-focused role, we d love to hear from you.
Tru Talent
Automotive service advisor
Tru Talent Bedfont, Middlesex
Service Advisor / Aftersales Advisor / Automotive Service Advisor (Feltham, Heathrow) Location: Feltham (Heathrow) Salary: Up to £36,(Apply online only) per annum DOE Hours: 47.5 hours per week. Rotating early and late shifts. Week one 07:00 to 17:00 Week two 08:00 to 18:00 A premium passenger car dealership near Heathrow is looking for an experienced Service Advisor to join its busy aftersales team. This is a front facing customer service role within a prestige automotive environment, ideal for a Service Advisor who enjoys delivering a high end customer journey while working in a fast paced workshop. You will be responsible for managing the full customer service journey from vehicle booking through to handover, ensuring customers are kept informed, work is authorised efficiently and the workshop operates at full capacity. This role suits a confident Service Advisor, Aftersales Advisor or Automotive Service Advisor with strong communication skills and a commercial mindset. Key Responsibilities of a Service Advisor Booking vehicles into the workshop in line with capacity and customer availability Managing customer enquiries both face to face and over the phone Producing accurate job cards estimates invoices and warranty documentation Keeping customers regularly updated on progress repair times and costs Identifying additional work and upselling service and repair opportunities professionally Liaising with workshop and parts teams to ensure smooth workflow Ensuring high levels of customer satisfaction at all times Skills and Experience Required Previous experience as a Service Advisor or Aftersales Advisor within a car dealership Strong customer service and communication skills Ability to manage multiple bookings and priorities Good understanding of workshop processes and job card systems Commercial awareness and confidence discussing additional work Key Benefits Up to £36,(Apply online only) per annum depending on experience 23 days holiday plus bank holidays and an extra day for your birthday Pension scheme and life assurance Manufacturer training and long term career progression Supportive management and structured development Click 'Apply Now' to take the next step in your Service Advisor career. INDHIGH
Feb 20, 2026
Full time
Service Advisor / Aftersales Advisor / Automotive Service Advisor (Feltham, Heathrow) Location: Feltham (Heathrow) Salary: Up to £36,(Apply online only) per annum DOE Hours: 47.5 hours per week. Rotating early and late shifts. Week one 07:00 to 17:00 Week two 08:00 to 18:00 A premium passenger car dealership near Heathrow is looking for an experienced Service Advisor to join its busy aftersales team. This is a front facing customer service role within a prestige automotive environment, ideal for a Service Advisor who enjoys delivering a high end customer journey while working in a fast paced workshop. You will be responsible for managing the full customer service journey from vehicle booking through to handover, ensuring customers are kept informed, work is authorised efficiently and the workshop operates at full capacity. This role suits a confident Service Advisor, Aftersales Advisor or Automotive Service Advisor with strong communication skills and a commercial mindset. Key Responsibilities of a Service Advisor Booking vehicles into the workshop in line with capacity and customer availability Managing customer enquiries both face to face and over the phone Producing accurate job cards estimates invoices and warranty documentation Keeping customers regularly updated on progress repair times and costs Identifying additional work and upselling service and repair opportunities professionally Liaising with workshop and parts teams to ensure smooth workflow Ensuring high levels of customer satisfaction at all times Skills and Experience Required Previous experience as a Service Advisor or Aftersales Advisor within a car dealership Strong customer service and communication skills Ability to manage multiple bookings and priorities Good understanding of workshop processes and job card systems Commercial awareness and confidence discussing additional work Key Benefits Up to £36,(Apply online only) per annum depending on experience 23 days holiday plus bank holidays and an extra day for your birthday Pension scheme and life assurance Manufacturer training and long term career progression Supportive management and structured development Click 'Apply Now' to take the next step in your Service Advisor career. INDHIGH
Dell
Services Account Solutions Principal (Multicloud and Data Center)
Dell City, London
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 20, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Dell
Services Account Solutions Principal (Multicloud and Data Center)
Dell Richmond, Yorkshire
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Feb 20, 2026
Full time
Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Extensive Services Presales experience of acting as a solution lead, solution architect or similar Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services , especially in on-premise and hybrid scenarios. D eep understanding of Datacentres and Datacentre technologies Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Clockwork Organisation Ltd t/a Travail Employment
Customer Service Administrator
Clockwork Organisation Ltd t/a Travail Employment Pentre Maelor, Clwyd
Customer Service Administrator £30,000 per annum Permanent role in Wrexham 40 hours M-F Main Duties of the Customer Service Administrator: Accurately process orders on a bespoke system. Manage customer calls and e-mails in a professional and friendly manner. Chase information from customers as required. Liaise with production in relation to order progress. Work effectively in a busy manufacturing office. environment. Candidate: The successfully appointed Customer Service Administrator will have: Excellent customer service skills. Excellent attention to detail. The ability to work productively in a busy office environment. IT literate. Additional skills/job titles: Customer service Advisor, Sales Administrator, Admin Assistant, Order Processor Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply: This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Feb 20, 2026
Full time
Customer Service Administrator £30,000 per annum Permanent role in Wrexham 40 hours M-F Main Duties of the Customer Service Administrator: Accurately process orders on a bespoke system. Manage customer calls and e-mails in a professional and friendly manner. Chase information from customers as required. Liaise with production in relation to order progress. Work effectively in a busy manufacturing office. environment. Candidate: The successfully appointed Customer Service Administrator will have: Excellent customer service skills. Excellent attention to detail. The ability to work productively in a busy office environment. IT literate. Additional skills/job titles: Customer service Advisor, Sales Administrator, Admin Assistant, Order Processor Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply: This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Adecco
Customer Interaction Advisor - Normal shift
Adecco Corby, Northamptonshire
Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 20, 2026
Seasonal
Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Talent Finder
Aftersales Advisor
Talent Finder Abergele, Clwyd
Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details
Feb 20, 2026
Full time
Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details
hireful
Client Delivery Account Manager
hireful
Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets - it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across dive click apply for full job details
Feb 20, 2026
Full time
Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets - it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across dive click apply for full job details
EE
Sales Advisor - Uncapped Commission
EE North Shields, Tyne And Wear
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Venatu Consulting Ltd
Customer Service Advisor
Venatu Consulting Ltd Barton-upon-humber, Lincolnshire
Due to continuing growth, our client is looking for enthusiastic individuals to join our client in Barton-upon-Humber! Whether you come from a call centre, hospitality, or retail background, full supportive training is provided. Customer Service Advisor No Weekends or Evenings! £25,747 per annum + £500 quarterly bonus Monday to Friday, 8:55am 5:30pm (8 hours per day, 40 hours per week) Permanent This is a full-time, office-based position, and applicants must be able to commute to Barton-upon-Humber daily. As a Customer Service Advisor, you ll deliver high-quality service to customers, handling queries, updating accounts, and resolving any complaints that arise. This is a purely customer service role with no sales or cold calling elements. Benefits include: Access to health & discount platform after 1 year of service Full supportive 4-week training programme EE discount Staff discount (after 1 year of service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards A Customer Service Advisor will be required to: Handle customer enquiries and provide appropriate solutions and recommendations Maintain accurate records of customer interactions Follow up with customers to ensure satisfaction Liaise with showrooms Proactively resolve customer queries Build and maintain strong relationships Escalate issues where necessary Handle complaints professionally Strive to improve customer satisfaction and retention What makes a great Customer Service Advisor? Ability to commute to Barton-upon-Humber daily Previous experience in customer service (call centre, retail, hospitality, etc.) Experience working towards targets Excellent written and verbal communication skills IT literate with good Microsoft proficiency Strong organisational skills Does this sound like your next role? If you re a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you! If calling the office, please ask for Jess Patterson . At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for roles, and help you find your next opportunity. Please visit the Venatu company website to read our full privacy policy.
Feb 20, 2026
Full time
Due to continuing growth, our client is looking for enthusiastic individuals to join our client in Barton-upon-Humber! Whether you come from a call centre, hospitality, or retail background, full supportive training is provided. Customer Service Advisor No Weekends or Evenings! £25,747 per annum + £500 quarterly bonus Monday to Friday, 8:55am 5:30pm (8 hours per day, 40 hours per week) Permanent This is a full-time, office-based position, and applicants must be able to commute to Barton-upon-Humber daily. As a Customer Service Advisor, you ll deliver high-quality service to customers, handling queries, updating accounts, and resolving any complaints that arise. This is a purely customer service role with no sales or cold calling elements. Benefits include: Access to health & discount platform after 1 year of service Full supportive 4-week training programme EE discount Staff discount (after 1 year of service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards A Customer Service Advisor will be required to: Handle customer enquiries and provide appropriate solutions and recommendations Maintain accurate records of customer interactions Follow up with customers to ensure satisfaction Liaise with showrooms Proactively resolve customer queries Build and maintain strong relationships Escalate issues where necessary Handle complaints professionally Strive to improve customer satisfaction and retention What makes a great Customer Service Advisor? Ability to commute to Barton-upon-Humber daily Previous experience in customer service (call centre, retail, hospitality, etc.) Experience working towards targets Excellent written and verbal communication skills IT literate with good Microsoft proficiency Strong organisational skills Does this sound like your next role? If you re a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you! If calling the office, please ask for Jess Patterson . At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for roles, and help you find your next opportunity. Please visit the Venatu company website to read our full privacy policy.
Plus One Recruitment
Customer Service Advisor
Plus One Recruitment Nethercote, Oxfordshire
Are you currently working within customer service or sales? Do you possess good interpersonal skills? And are you passionate about delivering the utmost customer service? Our client is a leading manufacturer in their field, who are based in Banbury, looking to recruit a Customer Service Advisor, working Monday-Friday on a full-time permanent basis. The ideal candidate would have previous experience working in a customer service or sales environment, where they have dealt/managed with customer queries in a timely manner. This is a great opportunity to join a well-established company that can offer the opportunity for career development. Key Responsibilities: Complete order processes, liaising with other departments to ensure deadlines are met. Answer telephone/email queries regarding stock, technical enquiries, invoices and other customer questions. Support sales teams with their account management. Monitor and control bespoke orders with specific customer requirements. Deal with credit processing and claims. Manage customer queries about deliveries, invoicing and any courier delays/issues. Liaise with other departments to resolve customer queries such as technical issues, returns, despatch and trading. Ensure all customer payments are completed accurately. Complete general administrative/ad-hoc tasks. Ensure all details and notes are kept updated on the internal CRM system. Key Skills & Experience: Preferably experience within a Customer Service or Sales role. Good numeracy and literacy skills. Experience using Microsoft Applications: Outlook, Word, and Excel. Strong problem-solving, organisation, and planning skills with an eye for detail. Excellent communication skills, both internally and with customers. Demonstrated ownership, initiative, organisation, and ability to manage multiple tasks under pressure. Flexibility and adaptability. Self-motivated with a positive can-do attitude for self-development. Additional Information: Office-based: Monday-Thursday 8:30am-5pm & 9:00am-5:30pm, Fridays 8:30am-4pm or 9:30am-5pm. 29 days' holiday, including bank holidays. Pension contributions. Onsite parking. Employee discount. Online learning courses. Employee Assistance Programme (EAP). To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can contact Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed)/
Feb 20, 2026
Full time
Are you currently working within customer service or sales? Do you possess good interpersonal skills? And are you passionate about delivering the utmost customer service? Our client is a leading manufacturer in their field, who are based in Banbury, looking to recruit a Customer Service Advisor, working Monday-Friday on a full-time permanent basis. The ideal candidate would have previous experience working in a customer service or sales environment, where they have dealt/managed with customer queries in a timely manner. This is a great opportunity to join a well-established company that can offer the opportunity for career development. Key Responsibilities: Complete order processes, liaising with other departments to ensure deadlines are met. Answer telephone/email queries regarding stock, technical enquiries, invoices and other customer questions. Support sales teams with their account management. Monitor and control bespoke orders with specific customer requirements. Deal with credit processing and claims. Manage customer queries about deliveries, invoicing and any courier delays/issues. Liaise with other departments to resolve customer queries such as technical issues, returns, despatch and trading. Ensure all customer payments are completed accurately. Complete general administrative/ad-hoc tasks. Ensure all details and notes are kept updated on the internal CRM system. Key Skills & Experience: Preferably experience within a Customer Service or Sales role. Good numeracy and literacy skills. Experience using Microsoft Applications: Outlook, Word, and Excel. Strong problem-solving, organisation, and planning skills with an eye for detail. Excellent communication skills, both internally and with customers. Demonstrated ownership, initiative, organisation, and ability to manage multiple tasks under pressure. Flexibility and adaptability. Self-motivated with a positive can-do attitude for self-development. Additional Information: Office-based: Monday-Thursday 8:30am-5pm & 9:00am-5:30pm, Fridays 8:30am-4pm or 9:30am-5pm. 29 days' holiday, including bank holidays. Pension contributions. Onsite parking. Employee discount. Online learning courses. Employee Assistance Programme (EAP). To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can contact Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed)/
Octane Recruitment
Parts Manager
Octane Recruitment Southampton, Hampshire
Parts Manager Location: Southampton Salary: £34,000 basic per annum plus bonus, OTE £40,000 Hours: Monday to Friday, between 7am and 5.30pm (rotating hours), 1 in 3 Saturday mornings on a rota Ref: 29828 Were looking for a proactive and experienced Parts Manager to lead a dynamic team within a busy automotive dealership in Southampton. This is a hands-on leadership role where youll oversee the daily operations of the Parts Department, ensuring smooth workflow, accurate stock management, and exceptional customer service to both internal teams and external trade/retail clients. Parts Manager Key Responsibilities: Lead and supervise the daily operations of the Parts Department Manage stock levels and ensure inventory accuracy Oversee the ordering, receipt, and distribution of parts Collaborate with workshop and service departments to meet operational needs Mentor and support Parts Advisors and junior staff Drive performance targets and maximise sales opportunities Maintain high standards of customer service across all channels Assist with reporting and administrative duties Parts Manager Requirements: Proven experience as a Parts Supervisor or Parts Manager within the motor trade Strong knowledge of automotive parts and systems Full UK driving licence Excellent organisational and communication skills Leadership qualities with the ability to motivate and develop a team High attention to detail and a methodical approach How to Apply If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. All applications will be treated with the utmost confidentiality. Consultant: Jack Adams - Octane Recruitment STHOJ Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers. Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
Feb 20, 2026
Full time
Parts Manager Location: Southampton Salary: £34,000 basic per annum plus bonus, OTE £40,000 Hours: Monday to Friday, between 7am and 5.30pm (rotating hours), 1 in 3 Saturday mornings on a rota Ref: 29828 Were looking for a proactive and experienced Parts Manager to lead a dynamic team within a busy automotive dealership in Southampton. This is a hands-on leadership role where youll oversee the daily operations of the Parts Department, ensuring smooth workflow, accurate stock management, and exceptional customer service to both internal teams and external trade/retail clients. Parts Manager Key Responsibilities: Lead and supervise the daily operations of the Parts Department Manage stock levels and ensure inventory accuracy Oversee the ordering, receipt, and distribution of parts Collaborate with workshop and service departments to meet operational needs Mentor and support Parts Advisors and junior staff Drive performance targets and maximise sales opportunities Maintain high standards of customer service across all channels Assist with reporting and administrative duties Parts Manager Requirements: Proven experience as a Parts Supervisor or Parts Manager within the motor trade Strong knowledge of automotive parts and systems Full UK driving licence Excellent organisational and communication skills Leadership qualities with the ability to motivate and develop a team High attention to detail and a methodical approach How to Apply If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. All applications will be treated with the utmost confidentiality. Consultant: Jack Adams - Octane Recruitment STHOJ Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers. Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
EE
Sales Advisor - Uncapped Commission
EE Cramlington, Northumberland
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Hendy Group
Aftersales Manager
Hendy Group Brighton, Sussex
We have an exciting opportunity for an experiencedAftersalesManager to join our management team at Brighton/Renault. The Opportunity: In this role, you will playan important rolein supporting and motivating a team of Service& PartsAdvisors by settingobjectivesto maximiseperformance and profitability, in addition to managing a workshop to ensure that workshop efficiency and productivity rates are opt click apply for full job details
Feb 20, 2026
Full time
We have an exciting opportunity for an experiencedAftersalesManager to join our management team at Brighton/Renault. The Opportunity: In this role, you will playan important rolein supporting and motivating a team of Service& PartsAdvisors by settingobjectivesto maximiseperformance and profitability, in addition to managing a workshop to ensure that workshop efficiency and productivity rates are opt click apply for full job details
Service Advisor
Van Mossel Ocean
Why Join Van Mossel Ocean? We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry. Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe. At Van Mossel Ocean, we believe its our people who set us apart and drive our company forward as we continue to grow. We are seeking an experience Service Advisor to join our dynamic team at Poole Audi. Starting salary £29,000, increasing once accredited to £31,000. Achievable and uncapped bonus plan starting OTE £40k plus. As a key customer facing role you will be responsible for: communicating and updating the progress of customers vehicles, whilst they serviced or repaired in our state-of-the-art workshop Confidentially explaining diagnosis of faults and upselling important and urgent repairs ensuring our customers' experiences are as premium as the cars we offer handling customer concerns and complaints in order to reach positive outcomes If you are a confident and driven individual, with a great work ethic and a high level of resilience to workload and pressure, then this lucrative role could be for you. The ideal candidate will have direct experience in a main dealer aftersales operation, dealing with customers. Hours of work - 8.00 am to 6.00 pm - Monday to Friday - Saturdays, work 2 in a row and have 4 off You must hold a full UK driving licence. JBRP1_UKTJ
Feb 20, 2026
Full time
Why Join Van Mossel Ocean? We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry. Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe. At Van Mossel Ocean, we believe its our people who set us apart and drive our company forward as we continue to grow. We are seeking an experience Service Advisor to join our dynamic team at Poole Audi. Starting salary £29,000, increasing once accredited to £31,000. Achievable and uncapped bonus plan starting OTE £40k plus. As a key customer facing role you will be responsible for: communicating and updating the progress of customers vehicles, whilst they serviced or repaired in our state-of-the-art workshop Confidentially explaining diagnosis of faults and upselling important and urgent repairs ensuring our customers' experiences are as premium as the cars we offer handling customer concerns and complaints in order to reach positive outcomes If you are a confident and driven individual, with a great work ethic and a high level of resilience to workload and pressure, then this lucrative role could be for you. The ideal candidate will have direct experience in a main dealer aftersales operation, dealing with customers. Hours of work - 8.00 am to 6.00 pm - Monday to Friday - Saturdays, work 2 in a row and have 4 off You must hold a full UK driving licence. JBRP1_UKTJ
Customer Success Manager
LinearB
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You'll act as a trusted advisor - building strong, long term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You'll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs - strengthening retention, growth, and advocacy across your portfolio. What you'll do: Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues. Cross functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn. Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap. Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success. Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships. Data Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Requirements: Experience: 3 5 years in a customer facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers. Technical Aptitude: Strong technical understanding of the Dev Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice. Customer focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non technical stakeholders. Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success. Adaptability: Comfortable working in a fast paced, rapidly scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs. Cross functional Collaboration: Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions. Education: BS/MS or equivalent experience in a technical or business related field. If you're passionate about customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
Feb 20, 2026
Full time
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You'll act as a trusted advisor - building strong, long term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You'll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs - strengthening retention, growth, and advocacy across your portfolio. What you'll do: Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues. Cross functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn. Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap. Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success. Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships. Data Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Requirements: Experience: 3 5 years in a customer facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers. Technical Aptitude: Strong technical understanding of the Dev Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice. Customer focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non technical stakeholders. Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success. Adaptability: Comfortable working in a fast paced, rapidly scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs. Cross functional Collaboration: Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions. Education: BS/MS or equivalent experience in a technical or business related field. If you're passionate about customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
After Sales Advisor
Swipe Right Recruitment Exeter, Devon
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
Feb 20, 2026
Full time
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
EE
Sales Advisor - Uncapped Commission
EE South Shields, Tyne And Wear
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 20, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Customer Success Manager (London)
Deepstreamtech
Requirements 3+ years experience orchestrating amazing customer experiences across a diverse customer portfolio - maximising product adoption, creating brand champions, and increasing customer advocacy as a result of your strong and successful relationships (Desirable) Customer Success Experience Proven commercial growth of your portfolio, achieved through high customer retention, revenue expansion at renewal, and proactive growth of product use (Desirable) Has worked in a SaaS start up environment - whereby you've had to roll up your sleeves and get stuck in (Desirable) Led change management projects that have included transitioning customers from one product to another You're a natural problem solver and trust builder - motivated by delivering the best possible outcomes for others It goes without saying that you will be an absolute whizz on the basics - professional communication, attention to detail, proactivity, technical aptitude and impeccable internal admin are vital What the job involves You'll own a portfolio of customers across industries and tiers, guiding them post-onboarding as their trusted advisor - ensuring they optimise their use of Source to fulfil regulatory obligations with efficiency and accuracy Uncovering of expansion opportunities (new teams, new use cases, different offices) through deep customer insight, driving revenue growth via stakeholder management and execution Proactively monitoring health signals (usage, engagement, feedback) to mitigate churn You'll need to balance the customer mindset with the commercial acumen - being a customer advocate whilst upholding the technical road map Creating a strategic plan to grow the value of your portfolio will be one of your top priorities Transitioning some of First AML's legacy customers to our Source Collaborating with a number of our teams including customer delivery, sales and senior leadership
Feb 20, 2026
Full time
Requirements 3+ years experience orchestrating amazing customer experiences across a diverse customer portfolio - maximising product adoption, creating brand champions, and increasing customer advocacy as a result of your strong and successful relationships (Desirable) Customer Success Experience Proven commercial growth of your portfolio, achieved through high customer retention, revenue expansion at renewal, and proactive growth of product use (Desirable) Has worked in a SaaS start up environment - whereby you've had to roll up your sleeves and get stuck in (Desirable) Led change management projects that have included transitioning customers from one product to another You're a natural problem solver and trust builder - motivated by delivering the best possible outcomes for others It goes without saying that you will be an absolute whizz on the basics - professional communication, attention to detail, proactivity, technical aptitude and impeccable internal admin are vital What the job involves You'll own a portfolio of customers across industries and tiers, guiding them post-onboarding as their trusted advisor - ensuring they optimise their use of Source to fulfil regulatory obligations with efficiency and accuracy Uncovering of expansion opportunities (new teams, new use cases, different offices) through deep customer insight, driving revenue growth via stakeholder management and execution Proactively monitoring health signals (usage, engagement, feedback) to mitigate churn You'll need to balance the customer mindset with the commercial acumen - being a customer advocate whilst upholding the technical road map Creating a strategic plan to grow the value of your portfolio will be one of your top priorities Transitioning some of First AML's legacy customers to our Source Collaborating with a number of our teams including customer delivery, sales and senior leadership

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