59 jobs found

Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri and no weekends! Starting salary is dependent on experience, but in the region of £24k pa - £26k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of £24k pa - £26k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, reman turbos, cylinder heads and gearboxes click apply for full job details

We are the UK's leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham which opened in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer's expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers' orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Contact Centre Sales Advisor - Cardiff Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: Sky, No 4 Capital Quarter, Tyndall Street, Cardiff CF10 4BQ Shifts: 37.5 hours per week (Working 3, 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning £26,428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Your base site will be in Cardiff, you'll be joining a close-knit team in Cardiff. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

40 hours a week spent between the hours of 9am-6pm Monday to Friday. Starting Salary: Up to £27,000 We're expanding our team, and looking to hire customer-focused people to join our Stretford Office. Although you will be dealing with sales, we pride ourselves on sales through customer service, putting the customer at the heart of what we do. It'll be your job to make sure they have a great experience, and get details of the best insurance package which meets their needs. No previous insurance experience is required, all training is provided How you'll make an impact During your first few weeks, you'll be in our training academy where we'll give you all the training you need to be a huge success in your new career! This training includes things like insurance fundamentals, the handling of insurance policies, systems and process training. To help progress your career further with us, we also offer an excellent progression programme as well as fully funded professional insurance qualifications (CII). In this role, you can expect to help people with a wide range of queries such as setting up home insurance policies and capturing information, whilst guiding each customer through their individual needs. On a day-to-day basis, you'll: Create insurance quotes and renewals over the phone to provide the best price for our customers, making sure you recommend the right type of cover - always keeping your customers' interests at heart Look for all opportunities to upsell or cross-sell our range of products depending on the customers' needs Make and answer calls from customers and clients to gather information, provide updates, and talk through any concerns or questions they may have Leave the customer happy, with a positive lasting impression and an extraordinary feeling about our products and services Balance multiple tasks at the same time, utilising a range of systems and working in a supportive, friendly, and agile team About you Of course, all training will be provided, and some of the items below may feel a bit alien, however, all will become clear during our in-depth training programme. Motor trade insurance experience preferred, but not essential Ability to explain complex language in simple terms, either in writing and/or over the phone Attention to detail because you'll need to accurately review and assess documentation Empathy and the ability to remain calm and composed when dealing with customers Customer service skills to provide a positive experience for customers throughout Computer literate GCSEs, or equivalent including English and Maths About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities. We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and more profitable business. If this sounds like somewhere you would like to join, we would love to hear from you!

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: Sky, 55 Douglas Street, Glasgow, G2 7NP Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £26,428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

About the Employer This organisation operates within the financial services sector, specialising in protection and insurance solutions designed to support individuals and families with long-term planning. With a strong emphasis on ethical practices and customer care, they provide tailored guidance to help clients make informed decisions about their financial future. Financial Services Sales Coordinator - Banbury An exciting opportunity has arisen for a motivated and customer-focused professional to join a growing financial services team. This dynamic, phone-based sales role centres on guiding new customers through the process of creating a will, while delivering an exceptional customer experience. You will play a key role in building relationships, identifying client needs, and introducing additional protection services where appropriate. This position is ideal for someone who thrives in a target-driven environment, enjoys speaking with people, and is looking to build a long-term career within the financial services industry. Excellent commission/bonus opportunities in addition to basic salary. Duties & Responsibilities Guide customers through the process of creating a free Will via telephone Deliver consistently high levels of customer service and support Identify opportunities to introduce and promote protection services Book qualified appointments for customers with Protection Advisors Maintain accurate and detailed customer records Build rapport and trust through clear, professional communication Handle objections confidently and effectively Work towards individual and team performance targets Education & Skills Required Excellent communication and interpersonal skills Strong spoken and written English Confident and professional telephone manner Ability to manage customer conversations effectively Highly organised with strong attention to detail Previous experience in customer service, sales, call handling, or appointment setting is a key requirement If you're a driven and personable individual looking to develop your career in financial services, this is a fantastic opportunity to join a supportive and growing team. Apply today to take the next step in your professional journey.

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on

The Internal Sales Advisor is responsible for managing customer relationships, generating sales opportunities, and supporting the external sales team. This role focuses on handling inbound sales activities, providing product information, and ensuring excellent customer service to drive revenue growth. This role is fully office based Monday to Friday. Benefits for Sales Advisor £26,000 basic salary plus incentives and monthly bonus 25 days holiday plus bank holidays with the option to buy more Life assurance with the option to increase cover Health cash plan including everyday medical costs and access to a digital GP Confidential wellbeing support and counselling High street discounts across retail, travel, food and entertainment Early pay access of up to 20% of earned wages Optional dental and critical illness cover Pension scheme with 4% employer contribution, increasing to 6% after year one Key Responsibilities - Internal Sales Advisor Handle inbound sales enquiries via phone, email, and online channels Proactively contact existing and potential customers to generate sales Build and maintain strong customer relationships Provide accurate product/service information and pricing Prepare quotes, process orders, and follow up on leads Support external sales representatives with administrative tasks Maintain and update CRM systems with customer interactions Identify upselling and cross-selling opportunities Meet or exceed individual and team sales targets Resolve customer queries and issues promptly and professionally Skills - Internal Sales Advisor Ability to work both independently and as part of a team Target-driven with a proactive attitude Proficiency in CRM systems and Microsoft Office Good organisational and time management skills Ability to build rapport quickly with customers Excellent telephone manner Strong communication and interpersonal skills Previous experience in a sales, customer service, or call centre role The Sales Advisor role would suit someone who enjoys speaking with customers, building rapport and being rewarded for performance. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.

Location Belfast, Northern Ireland, United Kingdom About Us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Service Advisor - Sydenham Tyres Wholesale Department Hours: Monday-Thursday 8.00am-5.00pm, Friday 8.00am-4.00pm, Saturday 8am-12pm (on a rota basis) Salary: £29,000 basic salary (OTE up to £35,000) We're on the lookout for a Service Advisor to join our busy and friendly team at Sydenham Wholesale Tyre Centre. As a key member of our aftersales department, you'll play a vital role in delivering an exceptional customer experience from start to finish. You'll report directly to our Trade Sales Manager Lynda, who will support your ongoing development and help you gain valuable experience in the fast paced automotive wholesale environment. This is an exciting opportunity for someone who enjoys working with people, thrives on delivering great service, and is eager to grow their career within one of the most trusted names in the industry. What You'll Be Doing As a wholesale tyre service advisor, you will be selling tyres in large quantities to businesses such as garages, car dealerships, and other retailers, rather than directly to individual consumers. Your role will involve building relationships with business clients, understanding their needs for different types of vehicles, managing inventory, organising deliveries, inventory administration, and providing expert advice on brands and performance to help businesses make profitable purchasing decisions. You will also work alongside our retail side of the business to ensure customer satisfaction. There is also potential to learn and evolve into purchasing tyre stock from our wholesale suppliers. What We're Looking For You'll be someone with energy, enthusiasm, and a genuine passion for delivering great customer service. Strong communication skills and the ability to build rapport quickly are essential. You may already have experience in the automotive industry, or perhaps you've worked in another customer facing sector such as retail or banking-what matters most is your positive attitude and desire to help people. Experience using Kerridge / ADP or similar dealer systems would be an advantage but not a requirement. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers Beyond card and a wide range of exclusive retail and lifestyle discounts Commitment to Development We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Equal Opportunities Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. Employment Checks If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. Data Privacy We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

Find your career possibilities# Customer Service AdvisorTelfordCS - Customer ExperienceFull time Customer Care Advisor Location: Donnington- Telford Salary: £26,227.50K per annum Mon- Fri- 9am-5.30pm. Full time- Permanent Office Based Role. As a key member of our team, you will be at the forefront of providing unparalleled support to our customers. If you're eager to be recognized as the best in the business for customer service, this is your chance to shine.Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break - after 3 years of service As a Customer Service Advisor, you will be responsible for: Providing customers with the highest level of customer experience Be able to work to deadlines, whilst providing a quality customer service Updating and maintaining the customers records on an ongoing basis. Provide support to sales support to our field based and inside sales teams Promote products on call, in line with relevant promotional activity. The ideal Customer Service Advisor will: Have excellent communication skills with the ability to articulate your message and build trust with customers and colleagues Have an excellent telephone manner and customer rapport skills to deliver the best customer care experience. Have the ability to work as part of a team and achieve common goals Be highly organised with excellent attention to detail Be computer literate SAP experience, (desirable)As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community.We're committed to the wellbeing of all our staff and to the sustainability of our environment.Agency CV's will not be accepted.

Service Advisor Full time permanent Monday to Friday and every other Saturday Salary £27,000- £30,000 DOE and uncapped commission We are recruiting on behalf of a well-established, family-run automotive business operating multiple franchised dealerships across East Anglia. Our client offers new and used vehicle sales alongside a full aftersales operation and is known for their people-first approach, investing in training, development, and long-term career progression. The Role An exciting opportunity has arisen to join a successful and busy aftersales team. Reporting to the Service Manager, the role plays a key part in delivering a high-quality, premium customer experience. Key Responsibilities Booking in service, maintenance and MOT work Welcoming customers and acting as their main point of contact Liaising closely with the workshop to ensure jobs are logged, prioritised and completed on time Maintaining accurate administration and strong daily organisation Working to manufacturer standards, KPIs and departmental targets Identifying opportunities to upsell products and services Supporting colleagues and contributing to a professional team environment What skills they are looking for Previous experience as a Service Advisor or in a customer-facing role Strong communication and organisational skills Comfortable working in a fast-paced, customer-focused environment Good IT skills and attention to detail Passion for delivering an exceptional customer experience Package & Benefits Monday to Friday, 08:00-17:30, plus every other Saturday Uncapped commission 25 days holiday plus bank holidays (rising to 28 with service) Accredited training and development Company pension Employee discounts Employee Assistance Programme Health & wellbeing support On-site parking If you are interested in this role, please apply with your up-to-date CV.

About us We're Xelix, an AI-powered Control Centre for Accounts Payable teams. We work with some of the largest global companies to automate and enhance their financial control processes. At the heart of our product, we leverage machine learning techniques developed by our AI Engineering team to provide a more sophisticated offering than existing solutions. Things are going really well for us - we raised our Series A funding round from top investors, we've grown our team to almost 100, and we've won industry awards for our products. About the role We're looking for an experienced, hands on Senior Account Manager to join our fast growing scale up. This is a proactive, commercially minded role: you'll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You'll partner closely with Sales, Product and Services to drive adoption, outcomes and long term account growth. What you'll be doing Own a portfolio of our highest tier customers, acting as a trusted advisor and commercial lead across renewal and growth. Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses. Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C suite stakeholders. Develop a deep understanding of each customer's priorities, operating model, systems landscape, and roadmap-using this to shape account strategy and unlock expansion. Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track. Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue. Identify, qualify and progress upsell/cross sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close. Lead renewals end to end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy. Triage technical and non technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident. Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines. Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes. What you'll bring At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio. You have ample experience in managing complex enterprise customers, involving six figure ACVs and engagement at senior levels. Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross sell (with clear examples of how you sourced, shaped and progressed opportunities). Strong value based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C suite. Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion. Comfortable managing complex, multi stakeholder enterprise accounts-navigating economic buyers, decision makers, champions and influence networks to drive change. Proficient in MEDDPICC or similar sales methodology Evidence of proactively identifying risk and leading "save plans": diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability. Strong cross functional leadership: you're effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority. Analytical and systems minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact. Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge. Excellent prioritisation and execution in a fast paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned. Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions. What we offer in return Competitive salary of £55,000 - £70,000 depending on experience+ commission ️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days Hybrid working with two days a week from our dog friendly Hoxton office and on site gym Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.

About North London Waste Authority (NLWA) Recycling Advisor Our mission is to preserve resources and the environment for future generations. We serve two million residents in seven boroughs and run communications and engagement campaigns to help them reduce their rubbish and recycle more. We campaign for government and industry action to reduce unnecessary single-use items, encourage reuse and repair and promote effective recycling. We deliver an education programme at our new education centre in Edmonton and in schools across north London, helping students learn about sustainability, reduce waste and embed long-term environmental habits. To help tackle the climate emergency and to prevent rubbish going to landfill, we are building the greenest Energy Recovery Facility in the country and modern recycling facilities at the Edmonton EcoPark, through the North London Heat and Power Project. NLWA staff are employed by London Borough of Camden and benefit from Camden's recruitment, pension, and HR policies. About the role Recycling Advisor To increase participation in the Authority's recycling service and reduce recycling contamination by engaging directly with residents and businesses. The role involves property surveys, door-to-door visits, advice and education campaigns to help residents reduce waste and recycle more effectively, with a particular focus on improving the quality of household recycling. Key responsibilities include: Recycling Advisor •Conduct surveys and assessments of residential properties to understand current recycling behaviours and identify barriers to participation. •Engage directly with residents through door-to-door visits, community events and roadshows to promote food recycling, packaging recycling and general waste reduction. •Provide tailored advice and practical information to residents about the correct use of recycling services. •Monitor participation levels, capture feedback from residents, and help identify areas requiring further intervention or targeted campaigns. •Assist in the distribution of leaflets and other materials to encourage correct recycling practices. •Support communication campaigns and social media content by feeding in local insights and examples. •Maintain accurate records of visits, surveys, engagement activities and resident feedback. •Work closely with other teams (e.g. collections, communications, enforcement) to help address local recycling challenges. •Undertake other duties, commensurate with the grade, as may reasonably be required. About you Recycling Advisor •Good general education (e.g. GCSEs or equivalent). •Experience of working directly with the public, ideally through outreach, community engagement, sales or advisory work. •Awareness of recycling, food waste and wider environmental issues (training can be provided). •Relevant training in customer service, community engagement or sustainability •Experience of recording and reporting data accurately (e.g. surveys, CRM systems, Excel). •Confident communicator, able to engage with residents from a range of backgrounds in a polite and persuasive way. •Good observational and problem-solving skills to identify local barriers to recycling. •Able to work both independently and collaboratively as part of a team. •Basic IT skills for recording survey results and producing reports. •Enthusiastic and positive attitude to promoting environmental sustainability. •Respectful, approachable and able to build trust quickly. •Flexible and able work earlier or later shifts as and when required to support service needs. •Adhere to NLWA's values and meet the standard NLWA requirements for the post. •Be physically able to walk long distances, use a trolley to transport materials and willingness to work outdoors in all weather

Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed term contract. As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department , you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts. Key Responsibilities Manage a portfolio of VIP customers , overseeing all products and solutions across each customer's IRIS accountancy software portfolio, typically supporting customers with annual spend in excess of £50,000. Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes. Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations. Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value. Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs. Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices. Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk. Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities. Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance. Act as the voice of the customer , providing structured feedback to internal teams to improve products, services, and the overall customer experience. Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives. Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS. Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams. Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth. Experience & Qualifications Essential 4+ years' experience in Customer Success, Account Management, or a similar customer-facing role Proven ability to manage multiple strategic customers concurrently Strong project management and organisational skills Excellent relationship-building capabilities, including at senior stakeholder level Strong verbal and written communication skills, including presentations Ability to prioritise effectively in a fast-paced environment High attention to detail and strong problem-solving skills Resilience and adaptability when facing challenges Self-starter who can work independently while contributing to a team ? Desirable Experience with SaaS or accountancy software Familiarity with customer success platforms such as Gainsight Strong product knowledge or the ability to learn complex solutions quickly Why join IRIS Software Group? Join one of the leaders in UK Accountancy software at an exciting stage of growth with clear cut progression paths. Work for a certified Great Place to Work in every country we operate in. Join an inclusive environment where your ideas and experience can shape processes.

Work From Home Charity Fundraiser / Telesales AdvisorYou will need recent call handling and fundraising experience for this position.You will need a decent laptop or computer and (call centre type) USB or wireless headset with a microphone to commence this position along with a good broadband connection.Work From Home Charity Fundraiser / Home Based Telesales AdvisorA Bristol based charity fundraising call centre is expanding and requires experienced fundraisers to join the team.This job is work from home indefinitely, however you will need your own decent modern computer and a USB headset with a microphone, you also need a good broadband connection with an upload speed above 8 and a download speed above 25.The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent charity fundraising experience. There is a telephone interview including a script based roleplay / pretend call and they are doing regular remote training sessions on Zoom. The training pay, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 60 hours service.The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week.This role pays £13.55ph for experienced fundraisers with good OTE commission opportunities. Candidates without experience will start on £12.71ph. The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra £1.50ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of £17.50 per sign-up.Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.

Careline Advisor - Multilingual Speaker Job Description Job Title: Careline Advisor - Multilingual Speaker Clients: Danone Salary: £29,500 Location: Konecta, UK, 8 Harbour Exchange Square, London, E14 9HF Hours: 40 hours per week Operational hours: Monday to Friday 7.30am - 4pm / Saturday 8am-1pm Main Purpose of Role As a Careline Advisor, you will be responsible for delivering excellent customer care and support to Benelux Danone consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of Danone products, and will handle queries and consumer complaints about these products and their consumption. At the core of the multi-skilled "One Danone Careline" team, you will work alongside fluent subject matter experts, as well as quality and knowledge specialists, to ensure that Danone consumers receive the quality of care expected while following Danone procedures and quality processes. You will also be responsible for all customer interactions through social media channels. Your main focus will be to handle consumer queries and concerns across platforms such as Facebook and Instagram, ensuring timely and effective resolution of issues. You will support the day to day social media operations, including proactive and reactive conversation of specific brands, providing best in class service to the client. You will be responsible for publishing, monitoring and moderating social engagement, including the response and handling of complaints received on various social and digital channels in line with our brand tone of voice. The role requires you to be a fluent French and Dutch speaker, to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner. You will also be required to have strong English second language capabilities. We are looking for people who are flexible and positive to join our team embracing Konecta's values and representing this well loved client. Skill Required Fluent French and Dutch speaker Ability to communicate effectively and empathically with a wide range of consumers and members of the public Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions Customer care experience, preferably within the food industry sector Strong interest in food and foods for special medical purposes IT skills: ability to use Google Suite and Microsoft Office, strong typing skills; CRM knowledge such as Salesforce is a plus Flexible to work shifts Self motivated and a team player To have fun at work! Who are Konecta UK? We partner with clients to deliver outstanding customer experience. We combine talent, innovation, and industry expertise, supporting our clients in engaging with their customers, building loyalty, and maximising value with a strong commitment to the environment and society. We are an international company that provides customer experience services worldwide. With more than 200 sites in 24 countries on three continents and around 130,000 people speaking more than 30 languages, we adapt to each country, culture, and time zone. Our clients employ us to communicate with their customers in the most effective ways - this can be on the phone, via email, on the web through live chat or any social media channels. Why work for us? Konecta UK working culture of fun and sociable team environment Pension Scheme Eye test vouchers and discounts Discounted corporate gym membership with Nuffield Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £500+ Apprenticeships qualifications and career flight path schemes Perk Box: Recognition and reward schemes Cycle to work scheme Operational Days and Hours With given notice, Konecta reserves the right to change your working hours. Please note that whilst you will be supporting the Danone contract, whose opening hours are 7.30am - 4pm Monday to Friday and 8am - 1pm Saturday, your Konecta contracted hours will be 8am - 8pm Monday to Sunday. You may be required to cover evenings and weekends when required by the business. Systems & Training Full training will be given by Konecta and will include supporting ongoing training requirements for the duration of the project. You will also receive a full company induction that will include many areas such as Data Protection Act and all other systems and soft skills training. Achievement results and opportunity for Growth The suitable candidate will be welcomed into the team where they will work alongside established, skilled consultants to help "raise the bar" in terms of customer experience. Careline Advisors are required to meet established individual SMART objectives as set. Targets will be confirmed, but will include productivity, customer satisfaction, data capture accuracy and call quality targets. These will be communicated by the Team Leader (on behalf of the client). Growth and development are encouraged and supported and over time the team member will have the opportunity to progress their role and take on additional duties. This added responsibility being rewarded with a salary increase.

Early Talent Advisor Job Alerts Link Apply now Job Description Early Talent Advisor Job Location City: London Country/Region: United Kingdom Contract Type: Permanent Contract Full/Part Time: Full Time Remote/Onsite: On-site/Office based Travel Requirements: Occasional travel Requisition ID: 3279 Information at a Glance Join Our Team as an Early Talent Advisor at Bouygues Travaux Publics UK! (Part of Bouygues Construction). In this role you will be responsible for designing, delivering, and improving programmes that attract, recruit, and develop early career talent, including interns, apprentices, graduates and international candidates. You'll be at the heart of our emerging talent strategy, ensuring early career pipelines are aligned with long term workforce needs, leading initiatives that shape the future of our workforce. Join us, this is your chance to make a real impact in a fast-paced, international environment! Your skills profile should include CIPD qualified or working towards, degree in Human Resources, Business Administration, Communications or a related field or equivalent experience Experience in recruitment, early talent programmes, university relations, or HR Strong relationship building and communication skills Ability to manage multiple processes and stakeholders simultaneously Passion for early career development and talent growth Highly organised and Priority focussed, detail-oriented, and proactive in a fast-paced environment Digitally savvy with an understanding of LMS, MS Teams, MS Office and other tools Ability to maintain confidentiality and handle sensitive information French language skills (not essential) Key Responsibilities Talent Attraction & Branding Build strong relationships with universities, schools, training programmes, and community organisations Represent the company at career fairs, student events and information, guest lecture sessions Partner with Marketing to enhance employer branding targeted at early career audiences Recruitment & Selection Manage the full recruitment lifecycle for internships, graduate programmes, and early career roles Design and run assessment centres, case studies, interviews, and skills testing Develop structured internship, graduate, and apprenticeship programmesEvaluate and improve programmes based on participant and manager feedback Support and develop professional qualifications programmes, such as ICE (Institution of Civil Engineers) Diversity, Equity & Inclusion Lead initiatives to attract diverse early career talent pools. Partner with community organisations serving underrepresented groups. Ensure equitable hiring processes and inclusive programme design. Other areas or responsibility include: Stakeholder Partnership, Data, Reporting & Compliance Why Bouygues Travaux Publics (Part of Bouygues Construction) Day in day out our teams deliver some of the most technically innovative and challenging projects across the UK and the world. With a strong corporate culture our values reflect how we operate with Respect, Commitment, Pioneering, Sharing. We offer competitive basic salaries coupled with generous company benefits including: 26 days annual leave, increasing to 30 days 2 paid volunteering days a year Pension scheme Life insurance Private medical insurance Generous share scheme BY Extra - opt into lifestyle benefits Bouygues Travaux Publics is part of the Bouygues Group, a diverse global business which operates in the construction, engineering, energy, media and telecommunications markets. With annual sales of over €56,900 (December 2025)billion and operations in 80 countries, the financial strength of our group is a key differentiator in these challenging economic times. Be Yourself! Here at Bouygues Groupwe value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from under represented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. We are an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

A leading commercial enterprise in Portsmouth is seeking a Service Advisor to join their busy aftersales team. The successful candidate will provide professional customer support and handle queries efficiently as the first point of contact. Ideal applicants will have excellent communication skills and a customer service background. The role involves managing workshop schedules and client interactions in a fast-paced environment. The company offers competitive benefits including a pension scheme, employee assistance programs, and career development opportunities.