Customer Service Advisor (Freight Forwarding) - Manchester - Up to £33,000 Benefits DOE Monday to Friday 9am to 5pm - 40 hours p/week Are you passionate about delivering outstanding customer service in a fast-paced logistics environment? Do you thrive on building strong relationships, solving problems, and keeping operations running smoothly? If so, we want to hear from you. We are seeking a proactive and customer-focused Customer Service Advisor to join our client's growing team. Working closely with the Customer Service Supervisor, you will play a vital role in managing key customer accounts and ensuring exceptional service delivery from start to finish. The Role: As the main point of contact for assigned accounts, you will be responsible for ensuring a seamless customer experience across every interaction. From managing bookings and quotations to tracking shipments and resolving issues, you will take ownership of your accounts and act as a trusted partner to your clients. You will collaborate closely with Sales, Operations, Transport, and Customs teams to ensure customer service excellence, while proactively communicating updates and resolving any challenges quickly and professionally. Key Responsibilities: Act as the primary contact for assigned customer accounts, providing excellent customer service Manage bookings, quotations, shipment tracking, and enquiries Monitor service level agreements and client KPIs Proactively update clients on shipment status, delays, or service changes Handle enquiries, complaints, and escalations efficiently and professionally Support the onboarding of new clients, ensuring a smooth transition Build and maintain strong relationships with internal and external stakeholders Identify opportunities to enhance service quality and support business growth Participate in customer site visits, virtual meetings, and regular telephone communication Skills/Experience You'll Need To Have: Strong understanding of freight forwarding, with road freight knowledge highly valued Excellent communication and interpersonal skills, enabling you to deliver five-star customer service. A natural problem-solver with a calm and professional approach Highly organised with the ability to prioritise and manage time effectively Customer-centric mindset with a passion for relationship management Comfortable working both independently and as part of a collaborative customer service team Systems You'll Use: Internal TMS Internal Quotation Tool Freight Portal Excel Why Join? You will be joining a supportive and collaborative customer service team in a dynamic logistics environment where customer service truly makes a difference. This is an opportunity to build long-term client relationships, develop your industry expertise, and contribute directly to the success of the Manchester branch. The Client is massive on developing their own - there will be fantastic opportunities to develop and grow with them. If you are ready to take ownership, deliver excellence, and grow within a forward-thinking freight forwarding business, we would love to receive your application. Click Apply or call now
Mar 18, 2026
Full time
Customer Service Advisor (Freight Forwarding) - Manchester - Up to £33,000 Benefits DOE Monday to Friday 9am to 5pm - 40 hours p/week Are you passionate about delivering outstanding customer service in a fast-paced logistics environment? Do you thrive on building strong relationships, solving problems, and keeping operations running smoothly? If so, we want to hear from you. We are seeking a proactive and customer-focused Customer Service Advisor to join our client's growing team. Working closely with the Customer Service Supervisor, you will play a vital role in managing key customer accounts and ensuring exceptional service delivery from start to finish. The Role: As the main point of contact for assigned accounts, you will be responsible for ensuring a seamless customer experience across every interaction. From managing bookings and quotations to tracking shipments and resolving issues, you will take ownership of your accounts and act as a trusted partner to your clients. You will collaborate closely with Sales, Operations, Transport, and Customs teams to ensure customer service excellence, while proactively communicating updates and resolving any challenges quickly and professionally. Key Responsibilities: Act as the primary contact for assigned customer accounts, providing excellent customer service Manage bookings, quotations, shipment tracking, and enquiries Monitor service level agreements and client KPIs Proactively update clients on shipment status, delays, or service changes Handle enquiries, complaints, and escalations efficiently and professionally Support the onboarding of new clients, ensuring a smooth transition Build and maintain strong relationships with internal and external stakeholders Identify opportunities to enhance service quality and support business growth Participate in customer site visits, virtual meetings, and regular telephone communication Skills/Experience You'll Need To Have: Strong understanding of freight forwarding, with road freight knowledge highly valued Excellent communication and interpersonal skills, enabling you to deliver five-star customer service. A natural problem-solver with a calm and professional approach Highly organised with the ability to prioritise and manage time effectively Customer-centric mindset with a passion for relationship management Comfortable working both independently and as part of a collaborative customer service team Systems You'll Use: Internal TMS Internal Quotation Tool Freight Portal Excel Why Join? You will be joining a supportive and collaborative customer service team in a dynamic logistics environment where customer service truly makes a difference. This is an opportunity to build long-term client relationships, develop your industry expertise, and contribute directly to the success of the Manchester branch. The Client is massive on developing their own - there will be fantastic opportunities to develop and grow with them. If you are ready to take ownership, deliver excellence, and grow within a forward-thinking freight forwarding business, we would love to receive your application. Click Apply or call now
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 18, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
A leading automotive retailer in Tees Valley is looking for an experienced Service Advisor to join their aftersales team. You will be responsible for handling MOT bookings, advising customers, and maintaining customer records. Exceptional communication skills and the ability to work well in a team are essential. The position offers a competitive salary package, ongoing training, and opportunities for career progression. Apply now to be part of a dynamic workplace focused on delivering top-notch customer service.
Mar 18, 2026
Full time
A leading automotive retailer in Tees Valley is looking for an experienced Service Advisor to join their aftersales team. You will be responsible for handling MOT bookings, advising customers, and maintaining customer records. Exceptional communication skills and the ability to work well in a team are essential. The position offers a competitive salary package, ongoing training, and opportunities for career progression. Apply now to be part of a dynamic workplace focused on delivering top-notch customer service.
Lovely established independent Travel Agency based on the outskirts of Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations we'd love to hear from you. Mon-Fri (Apply online only)! Starting salary is dependent on experience, but in the region of 25k pa - 26k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5pm! Saturdays on a rota during peaks. EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of 25k pa - 26k pa, plus incentives, discounts and company bonus. Location wise they are approx 4 miles outside Edinburgh city centre, travelling towards the North West, but very commutable from the city centre, from Leith, Queensferry and Edinburgh Airport. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Mar 18, 2026
Full time
Lovely established independent Travel Agency based on the outskirts of Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations we'd love to hear from you. Mon-Fri (Apply online only)! Starting salary is dependent on experience, but in the region of 25k pa - 26k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5pm! Saturdays on a rota during peaks. EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of 25k pa - 26k pa, plus incentives, discounts and company bonus. Location wise they are approx 4 miles outside Edinburgh city centre, travelling towards the North West, but very commutable from the city centre, from Leith, Queensferry and Edinburgh Airport. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Trainee Sales Consultant (Life Insurance) Fareham £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Fareham. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Fareham hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 18, 2026
Full time
Trainee Sales Consultant (Life Insurance) Fareham £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Fareham. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Fareham hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 18, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Location: Wakefield Salary: £27,976 + potential quarterly bonuses up to £4,200 Hours: 40 hours per week, Monday - Friday + 1 Saturday every 4 - 6 weeks Are you a skilled salesperson ready to achieve success with Gallagher's global team? If closing deals, building strong client relationships, and delivering top-tier customer service excite you, this role is your opportunity to thrive! Join Gallagher , a world leader in risk management and insurance solutions, and turn your sales talent into career success. What's in It for You? Competitive Package: Starting salary of £27,976 + bonuses of up to £4,200 per quarter. Industry-Leading Training: Learn the insurance world inside out with our comprehensive program. Career Progression: Fully funded professional qualifications (CII) and clear growth pathways. Flexible Hours: A friendly rota, including some Saturday mornings. Generous Benefits: 25+ days of holiday, pension scheme, life insurance, and more! What You'll Do As a Customer Service & Sales Advisor , you will: Drive Revenue: Create compelling insurance quotes and close deals that benefit clients. Upsell with Confidence: Identify opportunities to offer additional products that enhance client coverage. Build Relationships: Create lasting connections through exceptional service and genuine care. Thrive Under Pressure: Navigate a fast-paced environment while balancing priorities effectively. What We're Looking For Proven Sales Experience: A background in sales where you've consistently hit or exceeded targets. Sales-First Mindset : You're passionate about meeting targets and delivering value to clients. Strong Communicator : You can explain products clearly, persuasively, and with confidence. Basic IT Skills : Comfortable using everyday software and systems to manage tasks and support client interactions. No Insurance Experience? No Problem! We'll provide the training you need to shine. Whether you're from office customer service, telesales, or another sales role, if you have a proven knack for exceeding targets, we want to hear from you. Join a Team that Values You At Gallagher, diversity, inclusion, and opportunity are more than values-they're our way of doing business. We proudly support employees from all walks of life and ensure our recruitment process is inclusive and accessible. Gallagher is an accredited Living Wage employer , committed to providing fair opportunities and fostering growth for all. Apply today and turn your passion for sales into a fulfilling future with Gallagher! If this sounds like somewhere you'd like to join, we'd love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.
Mar 18, 2026
Full time
Location: Wakefield Salary: £27,976 + potential quarterly bonuses up to £4,200 Hours: 40 hours per week, Monday - Friday + 1 Saturday every 4 - 6 weeks Are you a skilled salesperson ready to achieve success with Gallagher's global team? If closing deals, building strong client relationships, and delivering top-tier customer service excite you, this role is your opportunity to thrive! Join Gallagher , a world leader in risk management and insurance solutions, and turn your sales talent into career success. What's in It for You? Competitive Package: Starting salary of £27,976 + bonuses of up to £4,200 per quarter. Industry-Leading Training: Learn the insurance world inside out with our comprehensive program. Career Progression: Fully funded professional qualifications (CII) and clear growth pathways. Flexible Hours: A friendly rota, including some Saturday mornings. Generous Benefits: 25+ days of holiday, pension scheme, life insurance, and more! What You'll Do As a Customer Service & Sales Advisor , you will: Drive Revenue: Create compelling insurance quotes and close deals that benefit clients. Upsell with Confidence: Identify opportunities to offer additional products that enhance client coverage. Build Relationships: Create lasting connections through exceptional service and genuine care. Thrive Under Pressure: Navigate a fast-paced environment while balancing priorities effectively. What We're Looking For Proven Sales Experience: A background in sales where you've consistently hit or exceeded targets. Sales-First Mindset : You're passionate about meeting targets and delivering value to clients. Strong Communicator : You can explain products clearly, persuasively, and with confidence. Basic IT Skills : Comfortable using everyday software and systems to manage tasks and support client interactions. No Insurance Experience? No Problem! We'll provide the training you need to shine. Whether you're from office customer service, telesales, or another sales role, if you have a proven knack for exceeding targets, we want to hear from you. Join a Team that Values You At Gallagher, diversity, inclusion, and opportunity are more than values-they're our way of doing business. We proudly support employees from all walks of life and ensure our recruitment process is inclusive and accessible. Gallagher is an accredited Living Wage employer , committed to providing fair opportunities and fostering growth for all. Apply today and turn your passion for sales into a fulfilling future with Gallagher! If this sounds like somewhere you'd like to join, we'd love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 18, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Overview Location: Stockton-on-Tees, England, United Kingdom About us: We are one of the top three automotive retailers in the UK, representing 32 manufacturer brands and selling a wide range of new and used vehicles from over 150 dealerships across the UK and Ireland. We invest in rewards and benefits to support your career, wellbeing, and life outside of work. Contract Type: Maternity Cover - Temp, Full time Hours: 42 hours per week (Monday to Friday 8:00 - 18:00, with one early finish per week; Saturdays 8:00 - 14:00 on a rota basis) Salary: OTE up to £35,000 (uncapped) with basic of £29,000 per annum Teesside Volkswagen is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. This is an opportunity to develop your skills within a supportive team environment. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our Aftersales Manager, who will help enhance your knowledge and experience alongside the team, enabling you to develop your skills and establish a strong career within the industry. As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression. Responsibilities Booking MOTs, services and other repair work for customers Advising customers about warranty cover and upselling additional parts / accessories that benefit the customer Liaising with the full Aftersales department to organise and schedule appointments based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and maintaining effective communication when a vehicle is in the workshop Maintaining accurate customer records and updating the systems when bookings are made As a Service Advisor you should have energy, a warm personality and a real passion for delivering a first-class customer experience. You will have excellent communication skills and the ability to explain technical information clearly. Prior experience using Kerridge / ADP is advantageous, as is knowledge of other essential dealer systems. You should be a great team player but also able to work independently. We are interested in candidates who have worked in a similar automotive role with a strong customer service and car enthusiasm. If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind Financial Wellbeing MyView PayNow - access a portion of your pay as you earn with features to stream, save, and track money Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and exclusive retail and lifestyle discounts We strongly believe in nurturing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great team and celebrate success at all levels. Lookers and Charles Hurst are equal opportunities employers. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. Equality, Diversity and Privacy We conduct relevant employment checks prior to commencement, including verification of recent employment, address, and criminal record where applicable. Driving roles may require a driving licence check. All offers of employment are subject to a probation period of 6 months. We take data protection seriously and will process your data in line with our Privacy Notice. Apply for this job To apply, please follow the employer's application process. If your application is successful, a member of the Talent Acquisition Team will be in touch.
Mar 18, 2026
Full time
Overview Location: Stockton-on-Tees, England, United Kingdom About us: We are one of the top three automotive retailers in the UK, representing 32 manufacturer brands and selling a wide range of new and used vehicles from over 150 dealerships across the UK and Ireland. We invest in rewards and benefits to support your career, wellbeing, and life outside of work. Contract Type: Maternity Cover - Temp, Full time Hours: 42 hours per week (Monday to Friday 8:00 - 18:00, with one early finish per week; Saturdays 8:00 - 14:00 on a rota basis) Salary: OTE up to £35,000 (uncapped) with basic of £29,000 per annum Teesside Volkswagen is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. This is an opportunity to develop your skills within a supportive team environment. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our Aftersales Manager, who will help enhance your knowledge and experience alongside the team, enabling you to develop your skills and establish a strong career within the industry. As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression. Responsibilities Booking MOTs, services and other repair work for customers Advising customers about warranty cover and upselling additional parts / accessories that benefit the customer Liaising with the full Aftersales department to organise and schedule appointments based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and maintaining effective communication when a vehicle is in the workshop Maintaining accurate customer records and updating the systems when bookings are made As a Service Advisor you should have energy, a warm personality and a real passion for delivering a first-class customer experience. You will have excellent communication skills and the ability to explain technical information clearly. Prior experience using Kerridge / ADP is advantageous, as is knowledge of other essential dealer systems. You should be a great team player but also able to work independently. We are interested in candidates who have worked in a similar automotive role with a strong customer service and car enthusiasm. If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind Financial Wellbeing MyView PayNow - access a portion of your pay as you earn with features to stream, save, and track money Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and exclusive retail and lifestyle discounts We strongly believe in nurturing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great team and celebrate success at all levels. Lookers and Charles Hurst are equal opportunities employers. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. Equality, Diversity and Privacy We conduct relevant employment checks prior to commencement, including verification of recent employment, address, and criminal record where applicable. Driving roles may require a driving licence check. All offers of employment are subject to a probation period of 6 months. We take data protection seriously and will process your data in line with our Privacy Notice. Apply for this job To apply, please follow the employer's application process. If your application is successful, a member of the Talent Acquisition Team will be in touch.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 18, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Customer Service Advisor Redditch £25,000 - 35 hour a week contract hybrid working once training has been completed. They do want someone who lives within a commutable distance to Redditch. We are currently looking for a Customer Service Advisor to join a busy Customer Service team dealing with ordering processing, customer service queries and aftersales. This role is ideal for someone who is highly organised, customer-focused, and comfortable managing a variety of administrative tasks in a fast-paced trade environment. Customer Service Advisor Key Responsibilities Handle customer enquiries and process orders for products Provide excellent customer service by keeping customers informed throughout the order and delivery process Answer incoming telephone calls and respond to emails, letters, and other correspondence Liaise with carriers regarding delivery enquiries and updates Input customer orders onto the computer system and produce relevant sales documentation Raise internal paperwork including collection notes, credit requests, and purchase orders Maintain accurate records, including monitoring and booking in direct container shipments to customers The successful Customer Services Administrator will have the following skills and experience:- Previous experience in customer service or administration Strong organisational skills and attention to detail Confident using computer systems and office software Excellent communication skills, both written and verbal Ability to manage multiple tasks and work well under pressure If you are reliable, proactive, and enjoy working in a customer-focused administrative role, we would love to hear from you. Please click APPLY with your updated CV and I will be in touch soon.
Mar 18, 2026
Full time
Customer Service Advisor Redditch £25,000 - 35 hour a week contract hybrid working once training has been completed. They do want someone who lives within a commutable distance to Redditch. We are currently looking for a Customer Service Advisor to join a busy Customer Service team dealing with ordering processing, customer service queries and aftersales. This role is ideal for someone who is highly organised, customer-focused, and comfortable managing a variety of administrative tasks in a fast-paced trade environment. Customer Service Advisor Key Responsibilities Handle customer enquiries and process orders for products Provide excellent customer service by keeping customers informed throughout the order and delivery process Answer incoming telephone calls and respond to emails, letters, and other correspondence Liaise with carriers regarding delivery enquiries and updates Input customer orders onto the computer system and produce relevant sales documentation Raise internal paperwork including collection notes, credit requests, and purchase orders Maintain accurate records, including monitoring and booking in direct container shipments to customers The successful Customer Services Administrator will have the following skills and experience:- Previous experience in customer service or administration Strong organisational skills and attention to detail Confident using computer systems and office software Excellent communication skills, both written and verbal Ability to manage multiple tasks and work well under pressure If you are reliable, proactive, and enjoy working in a customer-focused administrative role, we would love to hear from you. Please click APPLY with your updated CV and I will be in touch soon.
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 18, 2026
Full time
Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Service Advisor - Main Dealership Location: Warrington Salary: Circa £28,600 basic + overtime + bonus OTE: £800-£1,200 per month Working Hours: 45 hours Monday to Friday Saturday mornings on rota (currently 1 in 4, paid overtime) Job Type: Full-time Permanent We're recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors. You'll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month. The Role As a Service Advisor, you'll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover. Key Responsibilities Meet and greet service customers Manage bookings, job cards, and workshop liaison Keep customers updated on vehicle progress and costs Upsell service plans, tyres, alignment, and additional work Deliver excellent customer service to maximise feedback scores Ensure accurate administration and invoicing Requirements Previous experience as a Service Advisor within a main dealership environment Strong communication and customer-facing skills Confident upselling and working to targets Organised with good IT and DMS experience Full UK Driving Licence What's on Offer Circa £28,600 basic salary Paid overtime for weekend work Realistic bonus of £800-£1,200 per month Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment) Stable, well-managed Aftersales department Long-term career progression opportunities Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you'll have the opportunity to build a long-term career within a supportive Aftersales team.
Mar 18, 2026
Full time
Service Advisor - Main Dealership Location: Warrington Salary: Circa £28,600 basic + overtime + bonus OTE: £800-£1,200 per month Working Hours: 45 hours Monday to Friday Saturday mornings on rota (currently 1 in 4, paid overtime) Job Type: Full-time Permanent We're recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors. You'll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month. The Role As a Service Advisor, you'll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover. Key Responsibilities Meet and greet service customers Manage bookings, job cards, and workshop liaison Keep customers updated on vehicle progress and costs Upsell service plans, tyres, alignment, and additional work Deliver excellent customer service to maximise feedback scores Ensure accurate administration and invoicing Requirements Previous experience as a Service Advisor within a main dealership environment Strong communication and customer-facing skills Confident upselling and working to targets Organised with good IT and DMS experience Full UK Driving Licence What's on Offer Circa £28,600 basic salary Paid overtime for weekend work Realistic bonus of £800-£1,200 per month Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment) Stable, well-managed Aftersales department Long-term career progression opportunities Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you'll have the opportunity to build a long-term career within a supportive Aftersales team.
Our Horticulture Customer Advisors play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards. Responsibilities Deliver inspirational gardening standards through excellent standards and service Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership Offering a helping hand with customer queries through high-quality product knowledge including indoor and outdoor plants, machinery and core gardening Working with your team to ensure the department is kept to a high standard You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service - an ideal opportunity to gain more skills and experience Who we are looking for You're having a passion for delivering a great customer experience, serving everyone with a smile Experience within a customer facing role and a passion for plants Ability to lift heavy objects to support larger store projects Working well within a team, building relationships, and having fun, whilst celebrating success Show up to work on time, well presented and bring your can do and hard working attitude along with you Eager to learn new skills and gain new experiences Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers. What we offer Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform Access to Dobbies Academy - continue your development with our eLearning platform and development programmes Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers About us At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all year round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Mar 17, 2026
Full time
Our Horticulture Customer Advisors play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards. Responsibilities Deliver inspirational gardening standards through excellent standards and service Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership Offering a helping hand with customer queries through high-quality product knowledge including indoor and outdoor plants, machinery and core gardening Working with your team to ensure the department is kept to a high standard You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service - an ideal opportunity to gain more skills and experience Who we are looking for You're having a passion for delivering a great customer experience, serving everyone with a smile Experience within a customer facing role and a passion for plants Ability to lift heavy objects to support larger store projects Working well within a team, building relationships, and having fun, whilst celebrating success Show up to work on time, well presented and bring your can do and hard working attitude along with you Eager to learn new skills and gain new experiences Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers. What we offer Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform Access to Dobbies Academy - continue your development with our eLearning platform and development programmes Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers About us At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all year round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Woking, Glasgow, Manchester, Birmingham, London We are seeking a Senior SAP SD OTC Solutions Architect to join our growing SAP Customer Engagement Team and play a pivotal role in delivering innovative solutions to our clients. In this exciting position, you will collaborate with experienced professionals on a wide range of SAP projects, including S/4HANA transformations, migrations, proof of concepts, and strategic studies. You will lead the design and delivery of SAP SD OTC solutions across all stages of the project lifecycle from shaping transformation roadmaps to agile implementation and post-go-live support, while acting as a trusted advisor to our clients. This role offers the opportunity to work with diverse industries, tackle complex challenges, and continuously enhance your consulting, functional, and technical expertise through access to industry-leading training, certifications, and Capgemini's learning programs. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Design and implement SAP SD OTC solutions that align with business requirements and industry best practices. Develop architectural strategies and implementation plans for SAP SD OTC and related systems. Ensure seamless integration of SAP SD with other SAP modules and third-party applications. Project Management: Lead and manage end-to-end SAP SD OTC implementation projects, ensuring timely delivery and adherence to project goals. Consulting: Provide expert consulting services to clients, understanding their business processes and translating them into effective SAP solutions. System Configuration: Configure the SAP SD OTC module according to business requirements, including pricing, inventory management, and order processing. User Support: Offer post-implementation support to end-users, resolving issues related to the SD OTC module and ensuring optimal system performance. Documentation: Develop comprehensive project documentation including business blueprints, functional specifications, and user manuals. Training: Conduct training sessions for end-users and stakeholders on SAP SD functionalities and best practices. Collaboration: Work closely with cross-functional teams including MM, SD, FICO, and ABAP developers to ensure seamless integration of systems. Continuous Improvement: Identify opportunities for process improvements within the SAP landscape and implement enhancements. You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Hands on experience of configuring and implementing SAP SD and OTC module on all elements of the project lifecycle from sales through to early life support. Have been responsible for implementing at least two end-to-end project cycle with SAP SD and another SAP module solution previously. The skills to lead and facilitate requirements gathering, design and gap analysis workshops to identify the optimum SAP solution for the client and to document the results these accordingly e.g. functional specification and technical design documents. Strong understanding of business processes in across industry. The ability to work effectively with client and consultancy teams, including influencing key business stakeholders and other team members this includes advising our clients on how to get the most out of their SAP technologies. The ability to contribute to our team and practice and enhance its capability and enable growth. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real
Mar 17, 2026
Full time
Woking, Glasgow, Manchester, Birmingham, London We are seeking a Senior SAP SD OTC Solutions Architect to join our growing SAP Customer Engagement Team and play a pivotal role in delivering innovative solutions to our clients. In this exciting position, you will collaborate with experienced professionals on a wide range of SAP projects, including S/4HANA transformations, migrations, proof of concepts, and strategic studies. You will lead the design and delivery of SAP SD OTC solutions across all stages of the project lifecycle from shaping transformation roadmaps to agile implementation and post-go-live support, while acting as a trusted advisor to our clients. This role offers the opportunity to work with diverse industries, tackle complex challenges, and continuously enhance your consulting, functional, and technical expertise through access to industry-leading training, certifications, and Capgemini's learning programs. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Design and implement SAP SD OTC solutions that align with business requirements and industry best practices. Develop architectural strategies and implementation plans for SAP SD OTC and related systems. Ensure seamless integration of SAP SD with other SAP modules and third-party applications. Project Management: Lead and manage end-to-end SAP SD OTC implementation projects, ensuring timely delivery and adherence to project goals. Consulting: Provide expert consulting services to clients, understanding their business processes and translating them into effective SAP solutions. System Configuration: Configure the SAP SD OTC module according to business requirements, including pricing, inventory management, and order processing. User Support: Offer post-implementation support to end-users, resolving issues related to the SD OTC module and ensuring optimal system performance. Documentation: Develop comprehensive project documentation including business blueprints, functional specifications, and user manuals. Training: Conduct training sessions for end-users and stakeholders on SAP SD functionalities and best practices. Collaboration: Work closely with cross-functional teams including MM, SD, FICO, and ABAP developers to ensure seamless integration of systems. Continuous Improvement: Identify opportunities for process improvements within the SAP landscape and implement enhancements. You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Hands on experience of configuring and implementing SAP SD and OTC module on all elements of the project lifecycle from sales through to early life support. Have been responsible for implementing at least two end-to-end project cycle with SAP SD and another SAP module solution previously. The skills to lead and facilitate requirements gathering, design and gap analysis workshops to identify the optimum SAP solution for the client and to document the results these accordingly e.g. functional specification and technical design documents. Strong understanding of business processes in across industry. The ability to work effectively with client and consultancy teams, including influencing key business stakeholders and other team members this includes advising our clients on how to get the most out of their SAP technologies. The ability to contribute to our team and practice and enhance its capability and enable growth. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real
Reservations & Customer Sales Advisor Location: Lancashire Hours: 37.5 hours per week, 5 days over 7 (including weekends) Axon Moore is supporting a leisure and tourism business in Lancashire in the recruitment of a Reservations & Customer Sales Advisor . This role will involve handling holiday enquiries, converting leads into bookings, and delivering a high level of customer service. The position sits within the reservations team and will play an important part in supporting occupancy and revenue targets. Key Responsibilities Handling inbound and outbound enquiries relating to holiday bookings. Working towards targets around call volumes, conversions, bookings and revenue. Providing a high standard of customer service to both new and existing customers. Managing enquiries via phone, email, social media and in person. Speaking with customers to understand their holiday requirements and recommending suitable options. Managing leads from initial enquiry through to confirmed booking and ensuring appropriate follow-up. Identifying opportunities to upsell and cross-sell additional services. Keeping customer records up to date within the reservations/CRM system. Chasing outstanding payments and completing booking administration. Supporting outbound sales activity and lead generation when required. Carrying out customer satisfaction calls when requested. Maintaining a good understanding of available products, locations and local attractions. Assisting with the handling of customer complaints and resolving issues where possible. Ensuring accurate notes are recorded on the booking system following customer interactions. Taking part in training and development when required. Adhering to company policies and health and safety procedures at all times. Skills & Experience Strong communication skills, both verbal and written. Good organisational skills with strong attention to detail. Confident dealing with customers in a professional manner. Ability to work to targets and manage workloads in a busy environment. Good administrative skills and general IT literacy. Requirements Right to work in the UK. Good working knowledge of Microsoft Office (Word, Excel, Outlook). Experience using CRM or booking systems would be beneficial. Previous experience in a customer-facing role. Experience in a sales or call centre environment is advantageous. Experience within travel, leisure or tourism would be desirable.
Mar 17, 2026
Full time
Reservations & Customer Sales Advisor Location: Lancashire Hours: 37.5 hours per week, 5 days over 7 (including weekends) Axon Moore is supporting a leisure and tourism business in Lancashire in the recruitment of a Reservations & Customer Sales Advisor . This role will involve handling holiday enquiries, converting leads into bookings, and delivering a high level of customer service. The position sits within the reservations team and will play an important part in supporting occupancy and revenue targets. Key Responsibilities Handling inbound and outbound enquiries relating to holiday bookings. Working towards targets around call volumes, conversions, bookings and revenue. Providing a high standard of customer service to both new and existing customers. Managing enquiries via phone, email, social media and in person. Speaking with customers to understand their holiday requirements and recommending suitable options. Managing leads from initial enquiry through to confirmed booking and ensuring appropriate follow-up. Identifying opportunities to upsell and cross-sell additional services. Keeping customer records up to date within the reservations/CRM system. Chasing outstanding payments and completing booking administration. Supporting outbound sales activity and lead generation when required. Carrying out customer satisfaction calls when requested. Maintaining a good understanding of available products, locations and local attractions. Assisting with the handling of customer complaints and resolving issues where possible. Ensuring accurate notes are recorded on the booking system following customer interactions. Taking part in training and development when required. Adhering to company policies and health and safety procedures at all times. Skills & Experience Strong communication skills, both verbal and written. Good organisational skills with strong attention to detail. Confident dealing with customers in a professional manner. Ability to work to targets and manage workloads in a busy environment. Good administrative skills and general IT literacy. Requirements Right to work in the UK. Good working knowledge of Microsoft Office (Word, Excel, Outlook). Experience using CRM or booking systems would be beneficial. Previous experience in a customer-facing role. Experience in a sales or call centre environment is advantageous. Experience within travel, leisure or tourism would be desirable.
Credit Control Associate Competitive + Bonus Slough, UK Permanent full time We're looking for a Credit Control Associate to join our established Credit Control team and help manage customer accounts in a busy, high-volume environment. You don't need previous Credit Control experience to apply. This role is ideal if you've worked in a customer-facing role involving money, payments, queries, or sensitive conversations, and you're ready to move into a more structured finance-focused position with clear ownership and progression. If you're confident speaking with customers, organised, detail-focused, and comfortable having conversations about payment and resolution, this role offers a strong and supported route into Credit Control. Why This Role Matters Credit Control plays a vital role in keeping the business running smoothly. In this role, you'll help to: Keep customer accounts accurate and up to date Support timely payment of invoices Resolve issues before they become bigger problems Protect healthy cash flow across the business Build trust with customers and internal teams Your work directly impacts both financial performance and customer relationships - what you do genuinely matters. About the Team You'll Join You'll join a friendly, collaborative Credit Control team of around 12 Advisors and Senior Advisors. The team works closely together, shares knowledge, and supports one another - especially when learning the role or handling tricky situations. There's a strong focus on teamwork, development, and doing the job properly, not just hitting numbers. Many people in the team have progressed into more senior finance roles or other areas of the business over time. What You'll Be Doing You'll manage your own workload and customer accounts, with support as you build confidence. Day to day, you'll be: Speaking with customers to understand payment queries and resolve issues Managing outstanding invoices and keeping clear, accurate account notes Monitoring overdue balances and agreeing next steps with customers Producing credit notes when required Working closely with internal teams (such as Sales Order Processing) to resolve account issues Providing updates on customer accounts for regular stakeholder discussions Maintaining performance in line with agreed service levels Suggesting improvements to processes and ways of working This is a customer-facing role, so communication, organisation, and professionalism are key. What We're Looking For This role is a great fit if you've worked in roles such as: Customer service or contact centre roles (complaints, payments, account queries) Retail or hospitality roles involving cash handling, refunds, or customer problem-solving Call centre roles in utilities, telecoms, banking, or insurance Sales support or account administration roles Finance admin, billing, or accounts assistant positions You'll likely bring: Confidence speaking to customers about payments or issues A calm, solution-focused approach - even when conversations are sensitive Strong attention to detail and good organisation The ability to juggle multiple tasks and deadlines Clear, professional communication skills Previous Credit Control experience is helpful but not essential. We're also open to candidates changing career or returning to work after a break, as long as you bring relevant experience and the right mindset. What You'll Gain A stable role with clear responsibility and ownership Structured support and on-the-job learning in Credit Control Exposure to Finance and Sales teams across the business A supportive team environment where knowledge is shared Opportunities to progress within Credit Control, Finance, or other areas of the business Ongoing learning and development opportunities Our Application Process We like to keep things simple, transparent, and fair: Apply online Just upload your CV and tell us why you're interested in the role. Initial Interview (plus Online Assessments) A chat with our Talent team. Two short assessments: CCAT (15-minute timed test). EPP (untimed personality questionnaire). Interview with the Credit Control team - A relaxed, practical discussion with members of the Credit Control team about your experience and approach. If you enjoy working with customers, handling payments or queries, and want to move into Credit Control with the right support and progression, we'd love to hear from you.
Mar 17, 2026
Full time
Credit Control Associate Competitive + Bonus Slough, UK Permanent full time We're looking for a Credit Control Associate to join our established Credit Control team and help manage customer accounts in a busy, high-volume environment. You don't need previous Credit Control experience to apply. This role is ideal if you've worked in a customer-facing role involving money, payments, queries, or sensitive conversations, and you're ready to move into a more structured finance-focused position with clear ownership and progression. If you're confident speaking with customers, organised, detail-focused, and comfortable having conversations about payment and resolution, this role offers a strong and supported route into Credit Control. Why This Role Matters Credit Control plays a vital role in keeping the business running smoothly. In this role, you'll help to: Keep customer accounts accurate and up to date Support timely payment of invoices Resolve issues before they become bigger problems Protect healthy cash flow across the business Build trust with customers and internal teams Your work directly impacts both financial performance and customer relationships - what you do genuinely matters. About the Team You'll Join You'll join a friendly, collaborative Credit Control team of around 12 Advisors and Senior Advisors. The team works closely together, shares knowledge, and supports one another - especially when learning the role or handling tricky situations. There's a strong focus on teamwork, development, and doing the job properly, not just hitting numbers. Many people in the team have progressed into more senior finance roles or other areas of the business over time. What You'll Be Doing You'll manage your own workload and customer accounts, with support as you build confidence. Day to day, you'll be: Speaking with customers to understand payment queries and resolve issues Managing outstanding invoices and keeping clear, accurate account notes Monitoring overdue balances and agreeing next steps with customers Producing credit notes when required Working closely with internal teams (such as Sales Order Processing) to resolve account issues Providing updates on customer accounts for regular stakeholder discussions Maintaining performance in line with agreed service levels Suggesting improvements to processes and ways of working This is a customer-facing role, so communication, organisation, and professionalism are key. What We're Looking For This role is a great fit if you've worked in roles such as: Customer service or contact centre roles (complaints, payments, account queries) Retail or hospitality roles involving cash handling, refunds, or customer problem-solving Call centre roles in utilities, telecoms, banking, or insurance Sales support or account administration roles Finance admin, billing, or accounts assistant positions You'll likely bring: Confidence speaking to customers about payments or issues A calm, solution-focused approach - even when conversations are sensitive Strong attention to detail and good organisation The ability to juggle multiple tasks and deadlines Clear, professional communication skills Previous Credit Control experience is helpful but not essential. We're also open to candidates changing career or returning to work after a break, as long as you bring relevant experience and the right mindset. What You'll Gain A stable role with clear responsibility and ownership Structured support and on-the-job learning in Credit Control Exposure to Finance and Sales teams across the business A supportive team environment where knowledge is shared Opportunities to progress within Credit Control, Finance, or other areas of the business Ongoing learning and development opportunities Our Application Process We like to keep things simple, transparent, and fair: Apply online Just upload your CV and tell us why you're interested in the role. Initial Interview (plus Online Assessments) A chat with our Talent team. Two short assessments: CCAT (15-minute timed test). EPP (untimed personality questionnaire). Interview with the Credit Control team - A relaxed, practical discussion with members of the Credit Control team about your experience and approach. If you enjoy working with customers, handling payments or queries, and want to move into Credit Control with the right support and progression, we'd love to hear from you.
Trainee Sales Consultant (Life Insurance) Brighouse £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Brighouse. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Brighouse hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 17, 2026
Full time
Trainee Sales Consultant (Life Insurance) Brighouse £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Brighouse. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Brighouse hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Trainee Sales Consultant (Life Insurance) Wolverhampton £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Wolverhampton. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant office Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Wolverhampton hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 17, 2026
Full time
Trainee Sales Consultant (Life Insurance) Wolverhampton £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Wolverhampton. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant office Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Wolverhampton hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
A leading automotive retailer is seeking an experienced Service Advisor to join their Aftersales Team in Stockton-on-Tees. Responsibilities include booking services, advising customers, and managing appointments in a fast-paced environment. The ideal candidate will possess exceptional communication skills and a passion for delivering top-tier customer service. Competitive salary includes OTE up to £35,000, alongside various benefits aimed at promoting career development and well-being.
Mar 16, 2026
Full time
A leading automotive retailer is seeking an experienced Service Advisor to join their Aftersales Team in Stockton-on-Tees. Responsibilities include booking services, advising customers, and managing appointments in a fast-paced environment. The ideal candidate will possess exceptional communication skills and a passion for delivering top-tier customer service. Competitive salary includes OTE up to £35,000, alongside various benefits aimed at promoting career development and well-being.
