Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description As the face of our customers, here's what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable. What are your responsibilities: Consists of the same work as that of a Customer Service Representative Available for both internal and external customers Work with team members to attempt to resolve customer problems Responsible for, but not limited to, day to day leadership, encouraging employee empowerment, coaching, feedback and input to management Act as team coordinator and encourages goal achievement and accountability at the front line May be required to give instruction and training to employees of the same or lower classification covered by the Agreement An SDCS who possesses or obtains a language qualification may be required to use such qualification in the course of their duties Perform other functions within the scope of their duties to provide quality customer service This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. Qualifications What's needed to succeed (Minimum Qualifications): High School Diploma or equivalent school leaving certificate Minimum of 2-3 years previous work experience in airport operations Proven track record of reliability Professional image and appearance Strong communication skills Conflict resolution and decision making, with the ability to lead Must be fluent in English and Dutch (written and spoken) Flexible approach to work standards and duties Public contact / customer service experience Must be able to work any shift/any day including holidays, weekends and/or nights in a 24 hour operation Attendance is required at work location Must be able to live and work in the Netherlands without visa sponsorship or support Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Bachelor's Degree International GSC qualified Working knowledge of the region
Apr 06, 2026
Full time
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description As the face of our customers, here's what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable. What are your responsibilities: Consists of the same work as that of a Customer Service Representative Available for both internal and external customers Work with team members to attempt to resolve customer problems Responsible for, but not limited to, day to day leadership, encouraging employee empowerment, coaching, feedback and input to management Act as team coordinator and encourages goal achievement and accountability at the front line May be required to give instruction and training to employees of the same or lower classification covered by the Agreement An SDCS who possesses or obtains a language qualification may be required to use such qualification in the course of their duties Perform other functions within the scope of their duties to provide quality customer service This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. Qualifications What's needed to succeed (Minimum Qualifications): High School Diploma or equivalent school leaving certificate Minimum of 2-3 years previous work experience in airport operations Proven track record of reliability Professional image and appearance Strong communication skills Conflict resolution and decision making, with the ability to lead Must be fluent in English and Dutch (written and spoken) Flexible approach to work standards and duties Public contact / customer service experience Must be able to work any shift/any day including holidays, weekends and/or nights in a 24 hour operation Attendance is required at work location Must be able to live and work in the Netherlands without visa sponsorship or support Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Bachelor's Degree International GSC qualified Working knowledge of the region
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Apr 06, 2026
Full time
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Become a Paid Research Panelist now. Data Entry Clerk Welcome. Remote Part-Time or Full-Time Work At Home Online Position. Are you a data entry clerk looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of our focus group studies, you have the option to participate online or in person. This is a great way to earn extra income from the comfort of your home. If the thought of participating in group discussions and voicing your opinion about new consumer products, while being compensated to do so, gets you excited we'd love to have you apply while spots are still available. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Responsibilities: Show up at least 10 mins before the discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Requirements: Must have either a smart-phone with a working camera or web cam on desktop/laptop. Must have access to a fast and reliable internet connection Desire to fully take part in one or several of the given topics Ability to read, understand, and follow oral and written instructions. Data entry clerk experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in person. No commute is needed if you choose to work from home. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors in exchange for your unbiased feedback on their products. Click the 'Apply' button to apply for this position now. This position is for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. Our paid focus group members come from all backgrounds and industries including data entry clerk, administrative assistants, receptionists, sales assistants, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call centre representative, etc. If you are looking for a flexible part-time remote work from home job, this is a great position for making a good side income.
Apr 05, 2026
Full time
Become a Paid Research Panelist now. Data Entry Clerk Welcome. Remote Part-Time or Full-Time Work At Home Online Position. Are you a data entry clerk looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of our focus group studies, you have the option to participate online or in person. This is a great way to earn extra income from the comfort of your home. If the thought of participating in group discussions and voicing your opinion about new consumer products, while being compensated to do so, gets you excited we'd love to have you apply while spots are still available. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Responsibilities: Show up at least 10 mins before the discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Requirements: Must have either a smart-phone with a working camera or web cam on desktop/laptop. Must have access to a fast and reliable internet connection Desire to fully take part in one or several of the given topics Ability to read, understand, and follow oral and written instructions. Data entry clerk experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in person. No commute is needed if you choose to work from home. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors in exchange for your unbiased feedback on their products. Click the 'Apply' button to apply for this position now. This position is for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. Our paid focus group members come from all backgrounds and industries including data entry clerk, administrative assistants, receptionists, sales assistants, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call centre representative, etc. If you are looking for a flexible part-time remote work from home job, this is a great position for making a good side income.
Become a Paid Research Panelist now. Administration Assistant Clerk Welcome. Remote Part Time or Full Time Work At Home Online Position. Are you an administration assistant clerk looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of our focus group studies, you have the option to participate online or in person. This is a great way to earn extra income from the comfort of your home. If the thought of participating in group discussions and voicing your opinion about new consumer products, while being compensated to do so, gets you excited we'd love to have you apply while spots are still available. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Responsibilities: Show up at least 10 mins before the discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Requirements: Must have either a smart-phone with a working camera or web cam on desktop/laptop. Must have access to a fast and reliable internet connection Desire to fully take part in one or several of the given topics Ability to read, understand, and follow oral and written instructions. Administration assistant clerk experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in person. No commute is needed if you choose to work from home. No minimum hours. You can do this part time or full time Enjoy free samples from our sponsors in exchange for your unbiased feedback on their products. Click the 'Apply' button to apply for this position now. This position is for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. Our paid focus group members come from all backgrounds and industries including data entry clerk, administrative assistants, receptionists, sales assistants, customer service agent, warehouse or factory workers, driver, admin assistant, nurse, call centre representative, etc. If you are looking for a flexible part-time remote work at home job, this is a great position for making a good side income.
Apr 05, 2026
Full time
Become a Paid Research Panelist now. Administration Assistant Clerk Welcome. Remote Part Time or Full Time Work At Home Online Position. Are you an administration assistant clerk looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of our focus group studies, you have the option to participate online or in person. This is a great way to earn extra income from the comfort of your home. If the thought of participating in group discussions and voicing your opinion about new consumer products, while being compensated to do so, gets you excited we'd love to have you apply while spots are still available. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Responsibilities: Show up at least 10 mins before the discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Requirements: Must have either a smart-phone with a working camera or web cam on desktop/laptop. Must have access to a fast and reliable internet connection Desire to fully take part in one or several of the given topics Ability to read, understand, and follow oral and written instructions. Administration assistant clerk experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in person. No commute is needed if you choose to work from home. No minimum hours. You can do this part time or full time Enjoy free samples from our sponsors in exchange for your unbiased feedback on their products. Click the 'Apply' button to apply for this position now. This position is for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. Our paid focus group members come from all backgrounds and industries including data entry clerk, administrative assistants, receptionists, sales assistants, customer service agent, warehouse or factory workers, driver, admin assistant, nurse, call centre representative, etc. If you are looking for a flexible part-time remote work at home job, this is a great position for making a good side income.
Become a Paid Research Panelist now. Data Entry Clerk Welcome. Remote Part-Time or Full-Time Work At Home Online Position. Are you a data entry clerk looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of our focus group studies, you have the option to participate online or in person. This is a great way to earn extra income from the comfort of your home. If the thought of participating in group discussions and voicing your opinion about new consumer products, while being compensated to do so, gets you excited we'd love to have you apply while spots are still available. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Responsibilities: Show up at least 10 mins before the discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Requirements: Must have either a smart-phone with a working camera or web cam on desktop/laptop. Must have access to a fast and reliable internet connection Desire to fully take part in one or several of the given topics Ability to read, understand, and follow oral and written instructions. Data entry clerk experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in person. No commute is needed if you choose to work from home. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors in exchange for your unbiased feedback on their products. Click the 'Apply' button to apply for this position now. This position is for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. Our paid focus group members come from all backgrounds and industries including data entry clerk, administrative assistants, receptionists, sales assistants, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call centre representative, etc. If you are looking for a flexible part-time remote work from home job, this is a great position for making a good side income.
Apr 05, 2026
Full time
Become a Paid Research Panelist now. Data Entry Clerk Welcome. Remote Part-Time or Full-Time Work At Home Online Position. Are you a data entry clerk looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of our focus group studies, you have the option to participate online or in person. This is a great way to earn extra income from the comfort of your home. If the thought of participating in group discussions and voicing your opinion about new consumer products, while being compensated to do so, gets you excited we'd love to have you apply while spots are still available. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Responsibilities: Show up at least 10 mins before the discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Requirements: Must have either a smart-phone with a working camera or web cam on desktop/laptop. Must have access to a fast and reliable internet connection Desire to fully take part in one or several of the given topics Ability to read, understand, and follow oral and written instructions. Data entry clerk experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in person. No commute is needed if you choose to work from home. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors in exchange for your unbiased feedback on their products. Click the 'Apply' button to apply for this position now. This position is for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. Our paid focus group members come from all backgrounds and industries including data entry clerk, administrative assistants, receptionists, sales assistants, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call centre representative, etc. If you are looking for a flexible part-time remote work from home job, this is a great position for making a good side income.
Your New Role We have an exciting opportunity for a Customer Incident Liaison Agent to join our NMC North East Account in Perth. This is a permanent, onsite role where you'll play a vital part in managing incidents, supporting safe journeys and delivering an excellent customer experience across the North East trunk road network. Since August 2022, our NMC North East team has worked in close partnership with Transport Scotland , with a shared commitment to creating safer, more resilient roads and supporting sustainable futures for our communities. Together, we're focused on achieving net zero targets , minimising disruption and improving the experience of everyone who uses the network. Covering 593km of trunk roads , our work includes routine highways, bridges and structures maintenance, as well as the design and delivery of road safety schemes. Through all seasons and in all conditions, we keep people moving and communities connected. As a Customer Incident Liaison Agent , you'll be a key member of the Network Control Room, directing and recording incident responses and winter service activities. You'll support the Network Management Team by ensuring incidents are managed efficiently, information is accurate, and disruption to the network is kept to an absolute minimum. This role operates on a 42-hour week , working 4 on / 4 off shifts , rotating between days and nights. What you'll be doing Deploying Incident Response Team resources and accurately recording all activity within the Control Room Acting as a key point of contact for our clients, providing clear and accurate journey time updates for roadworks and incidents Raising and closing Operational Instructions Supporting effective network management to minimise disruption Handling customer enquiries and complaints professionally and empathetically Providing cover for team members, including the Winter Service Duty Officer, when required We'd love to hear from you if you have: Previous customer service experience (control room experience is desirable but not essential) The ability to remain calm under pressure, think clearly and make sound decisions A good working knowledge of Microsoft Office applications An SIA licence (essential - if you don't currently hold one, full training will be provided) Knowledge of the trunk road network would be an advantage, but it's not essential - we'll give you the training and development you need to succeed in the role. What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
Apr 05, 2026
Full time
Your New Role We have an exciting opportunity for a Customer Incident Liaison Agent to join our NMC North East Account in Perth. This is a permanent, onsite role where you'll play a vital part in managing incidents, supporting safe journeys and delivering an excellent customer experience across the North East trunk road network. Since August 2022, our NMC North East team has worked in close partnership with Transport Scotland , with a shared commitment to creating safer, more resilient roads and supporting sustainable futures for our communities. Together, we're focused on achieving net zero targets , minimising disruption and improving the experience of everyone who uses the network. Covering 593km of trunk roads , our work includes routine highways, bridges and structures maintenance, as well as the design and delivery of road safety schemes. Through all seasons and in all conditions, we keep people moving and communities connected. As a Customer Incident Liaison Agent , you'll be a key member of the Network Control Room, directing and recording incident responses and winter service activities. You'll support the Network Management Team by ensuring incidents are managed efficiently, information is accurate, and disruption to the network is kept to an absolute minimum. This role operates on a 42-hour week , working 4 on / 4 off shifts , rotating between days and nights. What you'll be doing Deploying Incident Response Team resources and accurately recording all activity within the Control Room Acting as a key point of contact for our clients, providing clear and accurate journey time updates for roadworks and incidents Raising and closing Operational Instructions Supporting effective network management to minimise disruption Handling customer enquiries and complaints professionally and empathetically Providing cover for team members, including the Winter Service Duty Officer, when required We'd love to hear from you if you have: Previous customer service experience (control room experience is desirable but not essential) The ability to remain calm under pressure, think clearly and make sound decisions A good working knowledge of Microsoft Office applications An SIA licence (essential - if you don't currently hold one, full training will be provided) Knowledge of the trunk road network would be an advantage, but it's not essential - we'll give you the training and development you need to succeed in the role. What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
Become a Paid Research Panelist now. Data Entry Clerk Welcome. Remote Part-Time or Full-Time Work At Home Online Position. Are you a data entry clerk looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of our focus group studies, you have the option to participate online or in person. This is a great way to earn extra income from the comfort of your home. If the thought of participating in group discussions and voicing your opinion about new consumer products, while being compensated to do so, gets you excited we'd love to have you apply while spots are still available. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Responsibilities: Show up at least 10 mins before the discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Requirements: Must have either a smart-phone with a working camera or web cam on desktop/laptop. Must have access to a fast and reliable internet connection Desire to fully take part in one or several of the given topics Ability to read, understand, and follow oral and written instructions. Data entry clerk experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in person. No commute is needed if you choose to work from home. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors in exchange for your unbiased feedback on their products. Click the 'Apply' button to apply for this position now. This position is for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. Our paid focus group members come from all backgrounds and industries including data entry clerk, administrative assistants, receptionists, sales assistants, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call centre representative, etc. If you are looking for a flexible part-time remote work from home job, this is a great position for making a good side income.
Apr 05, 2026
Full time
Become a Paid Research Panelist now. Data Entry Clerk Welcome. Remote Part-Time or Full-Time Work At Home Online Position. Are you a data entry clerk looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of our focus group studies, you have the option to participate online or in person. This is a great way to earn extra income from the comfort of your home. If the thought of participating in group discussions and voicing your opinion about new consumer products, while being compensated to do so, gets you excited we'd love to have you apply while spots are still available. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Responsibilities: Show up at least 10 mins before the discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Requirements: Must have either a smart-phone with a working camera or web cam on desktop/laptop. Must have access to a fast and reliable internet connection Desire to fully take part in one or several of the given topics Ability to read, understand, and follow oral and written instructions. Data entry clerk experience is not needed but can be a bonus Job Benefits: Flexibility to take part in discussions online or in person. No commute is needed if you choose to work from home. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors in exchange for your unbiased feedback on their products. Click the 'Apply' button to apply for this position now. This position is for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. Our paid focus group members come from all backgrounds and industries including data entry clerk, administrative assistants, receptionists, sales assistants, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call centre representative, etc. If you are looking for a flexible part-time remote work from home job, this is a great position for making a good side income.
Overview Join haart Estate Agents, the UK's leading independent estate agency group, as an Estate Agent Partner in Bracknell. This unique opportunity combines the flexibility of working from home with the support and benefits of an employed role. If you have estate agency experience and a passion for growing a local business, this could be your next big move! Location: Bracknell (Must live in or around the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000+ per year complete on-target earnings. £25000 to £27500 Basic salary per year, dependent on experience.Uncapped commission scheme. A Company Car. Career 'Start-Up' support and bonus structure. Clear Career progression opportunities. Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and our Partnership model, provides a great opportunity for you to build 'your career - your way'. Partnership provides flexible working to allow you to provide your customers with a personal Estate Agency service and for you to optimise your own work/life balance. If you have a passion for Estate Agency and helping people move, but desire to build your own customer base and work in a local area that you are passionate about, then we want to hear from you. The role will be tailored by you, and your results will be reflected by your marketing flair, sales skills and customer service. Unlike some hybrid or self-employed roles, support for you to succeed is considerable. With local branch hub teams to assist you, central lead management and concierge telephony support. This unique role is for you if you want: Flexibility, through hybrid working. Competitive Salary, Commission and Bonus structure. Career Progression Support, through training, development and lead management Success Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF-EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end-to-end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home-based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 05, 2026
Full time
Overview Join haart Estate Agents, the UK's leading independent estate agency group, as an Estate Agent Partner in Bracknell. This unique opportunity combines the flexibility of working from home with the support and benefits of an employed role. If you have estate agency experience and a passion for growing a local business, this could be your next big move! Location: Bracknell (Must live in or around the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000+ per year complete on-target earnings. £25000 to £27500 Basic salary per year, dependent on experience.Uncapped commission scheme. A Company Car. Career 'Start-Up' support and bonus structure. Clear Career progression opportunities. Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and our Partnership model, provides a great opportunity for you to build 'your career - your way'. Partnership provides flexible working to allow you to provide your customers with a personal Estate Agency service and for you to optimise your own work/life balance. If you have a passion for Estate Agency and helping people move, but desire to build your own customer base and work in a local area that you are passionate about, then we want to hear from you. The role will be tailored by you, and your results will be reflected by your marketing flair, sales skills and customer service. Unlike some hybrid or self-employed roles, support for you to succeed is considerable. With local branch hub teams to assist you, central lead management and concierge telephony support. This unique role is for you if you want: Flexibility, through hybrid working. Competitive Salary, Commission and Bonus structure. Career Progression Support, through training, development and lead management Success Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF-EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end-to-end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home-based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
# Temporary Telesales Executive - April start UniHomes Temporary Telesales Executive - April start Sheffield City Centre £24,250 + Uncapped Commission Fixed-term to Sept 2026 UniHomes is hiring April starters to join our B2C telesales team for the upcoming summer season. This role is ideal for graduates, final year students finishing their studies, or anyone looking for a structured, paid role while they figure out their next step. If you're staying in Sheffield from April and want full time hours, guaranteed pay and commission on top, this is a terrific opportunity to gain commercial experience in a friendly, supportive office environment. This is a telesales role, so you'll spend much of your day on the phone speaking to students about their utilities setup for the coming academic year. You'll be making a high volume of calls, so confidence, resilience, the ability to build rapport quickly, and a positive attitude are important. You'll be speaking to students dealing with shared houses, housemates, broadband and bills - so being able to relate to their situation really helps. You might even be a UniHomes customer yourself. Key responsibilities: Speaking with students to understand their needs and help them get set up with the right broadband and utilities package. Confidently guiding students through their options and recommending what works best for their household. Creating positive, engaging conversations that leave students feeling supported and informed. Supporting the wider B2C team with ad hoc tasks and campaigns as required. Providing a friendly, clear, and professional experience on every call. Working towards individual and team targets in a supportive team environment. This role is a great fit if you: Are a graduate or a student already finished for the year and looking for full-time work until September. Can relate to students and build rapport quickly. Want full time work from April, not shift work. Are motivated by targets and commission. Are happy speaking to people on the phone all day. Want a paid, structured role rather than casual work.At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work(R) certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work(R)(GPTW(R) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.Salary Salary: £24,250 - £35,000Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
Apr 03, 2026
Full time
# Temporary Telesales Executive - April start UniHomes Temporary Telesales Executive - April start Sheffield City Centre £24,250 + Uncapped Commission Fixed-term to Sept 2026 UniHomes is hiring April starters to join our B2C telesales team for the upcoming summer season. This role is ideal for graduates, final year students finishing their studies, or anyone looking for a structured, paid role while they figure out their next step. If you're staying in Sheffield from April and want full time hours, guaranteed pay and commission on top, this is a terrific opportunity to gain commercial experience in a friendly, supportive office environment. This is a telesales role, so you'll spend much of your day on the phone speaking to students about their utilities setup for the coming academic year. You'll be making a high volume of calls, so confidence, resilience, the ability to build rapport quickly, and a positive attitude are important. You'll be speaking to students dealing with shared houses, housemates, broadband and bills - so being able to relate to their situation really helps. You might even be a UniHomes customer yourself. Key responsibilities: Speaking with students to understand their needs and help them get set up with the right broadband and utilities package. Confidently guiding students through their options and recommending what works best for their household. Creating positive, engaging conversations that leave students feeling supported and informed. Supporting the wider B2C team with ad hoc tasks and campaigns as required. Providing a friendly, clear, and professional experience on every call. Working towards individual and team targets in a supportive team environment. This role is a great fit if you: Are a graduate or a student already finished for the year and looking for full-time work until September. Can relate to students and build rapport quickly. Want full time work from April, not shift work. Are motivated by targets and commission. Are happy speaking to people on the phone all day. Want a paid, structured role rather than casual work.At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work(R) certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work(R)(GPTW(R) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.Salary Salary: £24,250 - £35,000Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
AI Engineer - Agentic AI (Training & Enablement) Who we are:We deliver powerful data and AI solutions that minimize operational costs, strengthen resilience against risk, and uncover revenue opportunities. Clients can retain expert teams to drive lasting adoption while futureproofing their workforce with exceptional talent. Since 2016, more than 3,000 data & AI specialists have been created by removing systemic barriers to the tech industry. Incredible minds from all backgrounds are trained to become part of a diverse team of experts. Work spans a broad range of industries, including financial services, insurance, asset management, pharmaceuticals, energy and natural resources, retail, healthcare, manufacturing, and mobility. As a preferred partner of today's leading technology providers - such as Databricks, Snowflake and Collibra - delivery As an AI Engineer (Agentic AI) within our AI Engineering Training & Enablement capability, you will play a hands on role in developing, testing, and evolving agentic AI systems while contributing to the development and delivery of high quality technical training. This is a learning focused engineering role, combining practical AI engineering with the ability to contribute and deliver training labs, exercises, and technical artefacts that underpin our training offer. You will act as a technical contributor and subject matter specialist, supporting trainers, learners, and-where appropriate-commercial or client facing teams by demonstrating the real world credibility of our AI engineering practices. Key Responsibilities Agentic AI Engineering & Practical Enablement Design, build, and maintain diverse AI systems, ranging from classical machine learning pipelines to advanced agentic AI architectures (tool using agents, RAG, orchestration). Develop production ready reference implementations that demonstrate best practices in software engineering, including testing, version control, and CI/CD for AI applications. Create and maintain robust engineering environments, including containerised setups and cloud infrastructure, to support technical enablement and experimentation. Act as a subject matter expert on the full AI lifecycle, providing technical guidance on data preparation, model training, MLOps, and deployment strategies. Experiment with new agentic patterns, tools, and frameworks and translate learnings into practical training artefacts. Training Delivery & Learner Support Lead technical sessions and workshops covering the full spectrum of AI engineering, from foundational Python and statistics to deep learning and Generative AI. Mentor junior engineers and consultants, helping them debug complex issues across data pipelines, infrastructure configuration, and model development. Continuously refine technical artefacts and exercises to ensure they reflect current industry standards and realistic enterprise challenges. Engineering Standards, Evaluation & Responsible AI Embed evaluation practices into agentic AI builds, including benchmarking, regression testing, and failure mode inspection. Contribute to responsible AI patterns within training content (data boundaries, permissions, guardrails). Ensure training artefacts reflect modern engineering standards and realistic enterprise constraints. Collaboration & Capability Development Work closely with trainers, architects, and senior engineers to align training content with best practice. Contribute to internal policy and standards documentation, knowledge sharing, and centres of excellence. Support onboarding and enablement of new trainers or engineers. Lead internal demos, showcases, or events highlighting agentic AI capability. Key Requirements Experience 3-6+ years in software engineering, Data Science, or Machine Learning Engineering roles, with a track record of building and deploying production systems. Technical Skills Core Engineering: Expert proficiency in Python (writing modular, production quality code) and strong working knowledge of SQL and database design. Maths & Statistics: Strong grasp of probability theory, statistical analysis, and linear algebra, with the ability to apply these concepts to real world data problems. Classical Machine Learning: Deep practical knowledge of standard ML algorithms (regression, classification, clustering, ensemble methods) and libraries (scikit learn, pandas). Infrastructure & Containers: Hands on experience with containerisation (Docker) and orchestration (Kubernetes), including how to package and run AI applications in these environments. MLOps & Deployment: Proficiency with MLOps frameworks (specifically MLflow) for experiment tracking and model lifecycle management, as well as experience deploying models as APIs (FastAPI/Flask). Generative AI: Experience building applications with LLMs, including prompt engineering, RAG architectures, and vector databases. Rapid Prototyping: Proficiency in guiding AI coding assistants to rapidly generate and refine functional web interfaces (e.g., Streamlit, React) for agentic demos. Cloud Platforms: Proven experience developing and deploying AI solutions on Azure (specifically Azure ML and Cognitive Services) or equivalent AWS/GCP services. DevOps: Familiarity with modern DevOps practices, including Git based workflows and CI/CD pipelines (e.g., GitHub Actions, Azure DevOps). Agile Product Delivery: Familiarity with agile product delivery and requirements engineering practices. Ways of Working A genuine passion for upskilling others, with a patient and collaborative approach to code reviews and technical problem solving. Exceptional ability to explain complex engineering and mathematical concepts to audiences with varying levels of technical expertise. Collaborative approach suited to a team oriented, learning focused environment. Self directed and proactive - the ability to navigate uncertainty and ambiguity with business and technical stakeholders to co create value.
Apr 03, 2026
Full time
AI Engineer - Agentic AI (Training & Enablement) Who we are:We deliver powerful data and AI solutions that minimize operational costs, strengthen resilience against risk, and uncover revenue opportunities. Clients can retain expert teams to drive lasting adoption while futureproofing their workforce with exceptional talent. Since 2016, more than 3,000 data & AI specialists have been created by removing systemic barriers to the tech industry. Incredible minds from all backgrounds are trained to become part of a diverse team of experts. Work spans a broad range of industries, including financial services, insurance, asset management, pharmaceuticals, energy and natural resources, retail, healthcare, manufacturing, and mobility. As a preferred partner of today's leading technology providers - such as Databricks, Snowflake and Collibra - delivery As an AI Engineer (Agentic AI) within our AI Engineering Training & Enablement capability, you will play a hands on role in developing, testing, and evolving agentic AI systems while contributing to the development and delivery of high quality technical training. This is a learning focused engineering role, combining practical AI engineering with the ability to contribute and deliver training labs, exercises, and technical artefacts that underpin our training offer. You will act as a technical contributor and subject matter specialist, supporting trainers, learners, and-where appropriate-commercial or client facing teams by demonstrating the real world credibility of our AI engineering practices. Key Responsibilities Agentic AI Engineering & Practical Enablement Design, build, and maintain diverse AI systems, ranging from classical machine learning pipelines to advanced agentic AI architectures (tool using agents, RAG, orchestration). Develop production ready reference implementations that demonstrate best practices in software engineering, including testing, version control, and CI/CD for AI applications. Create and maintain robust engineering environments, including containerised setups and cloud infrastructure, to support technical enablement and experimentation. Act as a subject matter expert on the full AI lifecycle, providing technical guidance on data preparation, model training, MLOps, and deployment strategies. Experiment with new agentic patterns, tools, and frameworks and translate learnings into practical training artefacts. Training Delivery & Learner Support Lead technical sessions and workshops covering the full spectrum of AI engineering, from foundational Python and statistics to deep learning and Generative AI. Mentor junior engineers and consultants, helping them debug complex issues across data pipelines, infrastructure configuration, and model development. Continuously refine technical artefacts and exercises to ensure they reflect current industry standards and realistic enterprise challenges. Engineering Standards, Evaluation & Responsible AI Embed evaluation practices into agentic AI builds, including benchmarking, regression testing, and failure mode inspection. Contribute to responsible AI patterns within training content (data boundaries, permissions, guardrails). Ensure training artefacts reflect modern engineering standards and realistic enterprise constraints. Collaboration & Capability Development Work closely with trainers, architects, and senior engineers to align training content with best practice. Contribute to internal policy and standards documentation, knowledge sharing, and centres of excellence. Support onboarding and enablement of new trainers or engineers. Lead internal demos, showcases, or events highlighting agentic AI capability. Key Requirements Experience 3-6+ years in software engineering, Data Science, or Machine Learning Engineering roles, with a track record of building and deploying production systems. Technical Skills Core Engineering: Expert proficiency in Python (writing modular, production quality code) and strong working knowledge of SQL and database design. Maths & Statistics: Strong grasp of probability theory, statistical analysis, and linear algebra, with the ability to apply these concepts to real world data problems. Classical Machine Learning: Deep practical knowledge of standard ML algorithms (regression, classification, clustering, ensemble methods) and libraries (scikit learn, pandas). Infrastructure & Containers: Hands on experience with containerisation (Docker) and orchestration (Kubernetes), including how to package and run AI applications in these environments. MLOps & Deployment: Proficiency with MLOps frameworks (specifically MLflow) for experiment tracking and model lifecycle management, as well as experience deploying models as APIs (FastAPI/Flask). Generative AI: Experience building applications with LLMs, including prompt engineering, RAG architectures, and vector databases. Rapid Prototyping: Proficiency in guiding AI coding assistants to rapidly generate and refine functional web interfaces (e.g., Streamlit, React) for agentic demos. Cloud Platforms: Proven experience developing and deploying AI solutions on Azure (specifically Azure ML and Cognitive Services) or equivalent AWS/GCP services. DevOps: Familiarity with modern DevOps practices, including Git based workflows and CI/CD pipelines (e.g., GitHub Actions, Azure DevOps). Agile Product Delivery: Familiarity with agile product delivery and requirements engineering practices. Ways of Working A genuine passion for upskilling others, with a patient and collaborative approach to code reviews and technical problem solving. Exceptional ability to explain complex engineering and mathematical concepts to audiences with varying levels of technical expertise. Collaborative approach suited to a team oriented, learning focused environment. Self directed and proactive - the ability to navigate uncertainty and ambiguity with business and technical stakeholders to co create value.
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Apr 03, 2026
Full time
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Job Description B2B Customer Service Practitioner, Song Service L7 London. Manchester, Edinburgh Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - across the B2B landscape The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Song Service team, you will: Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises Work with famous brands and household names - no worrying about how to explain what you do to your family again! Support clients to define a customer-first mindset, helping them shape their business and operating models Redefine customer journeys and personalise interactions to create significant and consistent experiences Be at the forefront of physical and digital engagement models to give their customers a seamless service model Re-invent the customer 'ecosystem' as products / services spread across organisations Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions Understand how to shape and deliver transformational solutions for clients who are looking to better understand their customers and how they engage with their products and services Deepen your practitioner knowledge in areas such as Agentic AI and human-centred design Shape and help deliver integrations of cloud-based AI-powered customer platforms (e.g. Salesforce, Microsoft Dynamics, ServiceNow, AWS) Work with and learn from high-performing individuals across Accenture's Global Network with varied specialisations who are passionate about helping organisations champion the customer You'll learn, grow and advance in an innovative culture that thrives with shared success and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you. In this role your responsibilities will be to: Lead high-performing teams and hold critical roles in large-scale transformational programmes for clients Spend most of your time working on client projects and/or sites, delivering a project, and working alongside Song Service Leadership to broaden our client base and delivery scope Become a trusted advisor and build meaningful relationships with senior client leadership Design and deliver compelling customer propositions Provide line management to more junior team members Lead clients through the design and adoption of AI powered experiences, connecting strategy, data, technology, and creative execution. Work with Accenture teams to bring innovative solutions and new ideas to our clients to challenge their existing ways of working and strengthen Accenture's brand and position Collaborate globally with Accenture's Global Network to add further value and enhance delivery Contribute to the Service Practice with extracurricular activities, including developing Thought Leadership Undergo regular training to remain at the forefront of emerging trends and technologies Qualification Experience Required The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, think logically and analytically to solve problems and engage others. We want you to be driven to develop yourself and others, as well as having a 'big picture' understanding of customer service trends. As well as the above, you should have strong experience/expertise in one or more of the following areas: Content 'Multi-channel' experience of future-state B2B customer propositions, covering service across various channels (e.g. online, telephony, app, portal etc.) Working understanding of how CX can drive business value and ability to build and deliver a C Suite value narrative Advanced B2B CX Measurement including Customer Lifetime Value (CLV), value based segmentation, and Customer Success models B2B Service Operations capabilities, spanning people, process, and systems Defining B2B customer service strategies, leveraging cloud platforms Defining new propositions / business models for B2B engagements Delivery Ability to operate at all stages of a project/programme lifecycle, from proposal through to full programme delivery and experience managing risks and working with senior stakeholders Experience owning end to end workstreams, managing project timelines and resource, ensuring project milestones are met. Ensures all appropriate reporting is in place. Understanding of Agile techniques and frameworks and experience in leading Agile teams to drive value for customers and improve business performance Ability to translate business challenges into AI enabled solutions that improve service performance, automate key workflows, and enhance both agent and customer experience. Skills & Industry Experience Possess strong analytical, problem solving skills and be able to utilise continuous improvement techniques Strong interpersonal skills, with the ability to influence senior stakeholders Strong leadership skills, with proven experience in providing line management and performance management for more junior team members Experience with the delivery of B2B Customer Service across segments (SOHO, SMB, Mid Market, Enterprise) Experience with the deal economics of selling/delivering professional services work Experience in one or more of the following industries: Financial Services, Health and Public Sector and Communications Media & Tech Set yourself apart: Experience working on B2B customer strategy or in B2B clients / programmes Experience in owning and managing business outcomes Be certified in a major B2B customer platform (e.g. Salesforce, ServiceNow, AWS, etc) Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 03, 2026
Full time
Job Description B2B Customer Service Practitioner, Song Service L7 London. Manchester, Edinburgh Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - across the B2B landscape The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Song Service team, you will: Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises Work with famous brands and household names - no worrying about how to explain what you do to your family again! Support clients to define a customer-first mindset, helping them shape their business and operating models Redefine customer journeys and personalise interactions to create significant and consistent experiences Be at the forefront of physical and digital engagement models to give their customers a seamless service model Re-invent the customer 'ecosystem' as products / services spread across organisations Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions Understand how to shape and deliver transformational solutions for clients who are looking to better understand their customers and how they engage with their products and services Deepen your practitioner knowledge in areas such as Agentic AI and human-centred design Shape and help deliver integrations of cloud-based AI-powered customer platforms (e.g. Salesforce, Microsoft Dynamics, ServiceNow, AWS) Work with and learn from high-performing individuals across Accenture's Global Network with varied specialisations who are passionate about helping organisations champion the customer You'll learn, grow and advance in an innovative culture that thrives with shared success and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you. In this role your responsibilities will be to: Lead high-performing teams and hold critical roles in large-scale transformational programmes for clients Spend most of your time working on client projects and/or sites, delivering a project, and working alongside Song Service Leadership to broaden our client base and delivery scope Become a trusted advisor and build meaningful relationships with senior client leadership Design and deliver compelling customer propositions Provide line management to more junior team members Lead clients through the design and adoption of AI powered experiences, connecting strategy, data, technology, and creative execution. Work with Accenture teams to bring innovative solutions and new ideas to our clients to challenge their existing ways of working and strengthen Accenture's brand and position Collaborate globally with Accenture's Global Network to add further value and enhance delivery Contribute to the Service Practice with extracurricular activities, including developing Thought Leadership Undergo regular training to remain at the forefront of emerging trends and technologies Qualification Experience Required The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, think logically and analytically to solve problems and engage others. We want you to be driven to develop yourself and others, as well as having a 'big picture' understanding of customer service trends. As well as the above, you should have strong experience/expertise in one or more of the following areas: Content 'Multi-channel' experience of future-state B2B customer propositions, covering service across various channels (e.g. online, telephony, app, portal etc.) Working understanding of how CX can drive business value and ability to build and deliver a C Suite value narrative Advanced B2B CX Measurement including Customer Lifetime Value (CLV), value based segmentation, and Customer Success models B2B Service Operations capabilities, spanning people, process, and systems Defining B2B customer service strategies, leveraging cloud platforms Defining new propositions / business models for B2B engagements Delivery Ability to operate at all stages of a project/programme lifecycle, from proposal through to full programme delivery and experience managing risks and working with senior stakeholders Experience owning end to end workstreams, managing project timelines and resource, ensuring project milestones are met. Ensures all appropriate reporting is in place. Understanding of Agile techniques and frameworks and experience in leading Agile teams to drive value for customers and improve business performance Ability to translate business challenges into AI enabled solutions that improve service performance, automate key workflows, and enhance both agent and customer experience. Skills & Industry Experience Possess strong analytical, problem solving skills and be able to utilise continuous improvement techniques Strong interpersonal skills, with the ability to influence senior stakeholders Strong leadership skills, with proven experience in providing line management and performance management for more junior team members Experience with the delivery of B2B Customer Service across segments (SOHO, SMB, Mid Market, Enterprise) Experience with the deal economics of selling/delivering professional services work Experience in one or more of the following industries: Financial Services, Health and Public Sector and Communications Media & Tech Set yourself apart: Experience working on B2B customer strategy or in B2B clients / programmes Experience in owning and managing business outcomes Be certified in a major B2B customer platform (e.g. Salesforce, ServiceNow, AWS, etc) Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:
Apr 03, 2026
Full time
AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Apr 03, 2026
Full time
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Apr 03, 2026
Full time
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Reference: FLD - Horsham_ Posted: April 3, 2025 Do you currently work in Construction? Are you a Telehandler looking for work? Do you hold a valid CPCS/NPORS CSCS card? If the answers are yes, we have roles opening with a reputable Construction company in the Horsham area. Location: Horsham Contract type: Temporary (Full time) Duration: Long Term Pay rate: £19 per hour. Fawkes & Reece contact: Aaron Lockwood (Brighton Office) The company: A well-established contractor that operates in various sectors such as industrial, education, commercial, and refurbishment. The role: As the Telehandler on site, you will be responsible for the following: Obtain copies of the production schedule daily and transport materials to and from designated areas on site. Loading and unloading goods from vehicles such as trucks. Moving goods packed on pallets or in crates. Checking loads are secure. Stacking empty pallets. Performing daily equipment checks such as recharging the truck's battery and lubricating equipment. Removing machine attachments and waste material from machines. About you: Working knowledge of site health & safety procedures would be an advantage but is not essential. Strong work ethic in a team. Be approachable and happy to work as a point of contact when working in a standalone position. To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: A current and valid CPCS (blue) card or NPORS CSCS experienced driver ticket. A minimum of 3 years+ experience operating a Telehandler in the same environment. What to do next: If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you but you would like to discuss other options or for us to act as an agent to secure you a new contract, please do not hesitate to call Aaron on for a confidential consultation.
Apr 03, 2026
Full time
Reference: FLD - Horsham_ Posted: April 3, 2025 Do you currently work in Construction? Are you a Telehandler looking for work? Do you hold a valid CPCS/NPORS CSCS card? If the answers are yes, we have roles opening with a reputable Construction company in the Horsham area. Location: Horsham Contract type: Temporary (Full time) Duration: Long Term Pay rate: £19 per hour. Fawkes & Reece contact: Aaron Lockwood (Brighton Office) The company: A well-established contractor that operates in various sectors such as industrial, education, commercial, and refurbishment. The role: As the Telehandler on site, you will be responsible for the following: Obtain copies of the production schedule daily and transport materials to and from designated areas on site. Loading and unloading goods from vehicles such as trucks. Moving goods packed on pallets or in crates. Checking loads are secure. Stacking empty pallets. Performing daily equipment checks such as recharging the truck's battery and lubricating equipment. Removing machine attachments and waste material from machines. About you: Working knowledge of site health & safety procedures would be an advantage but is not essential. Strong work ethic in a team. Be approachable and happy to work as a point of contact when working in a standalone position. To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: A current and valid CPCS (blue) card or NPORS CSCS experienced driver ticket. A minimum of 3 years+ experience operating a Telehandler in the same environment. What to do next: If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you but you would like to discuss other options or for us to act as an agent to secure you a new contract, please do not hesitate to call Aaron on for a confidential consultation.
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Quantity Surveyor Cambridge, UK 06/03/2026 Due to continued growth in the Cambridgeshire region, we are seeking to strengthen our cost management team working out of our Cambridge office. We are one of the largest and most established consultancies operating in the Cambridge area and the business is proud to be partnered with an exciting blend of local and national clients, supporting their developments within the region. This is an excellent opportunity to become part of a successful and expanding team in Cambridge, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers strong opportunities for career development, with exposure to full pre and post contract duties as well as the opportunity to carry out the Employer's Agent role. Applications are welcomed from candidates who have built a strong foundation of quantity surveying experience within a consultancy or client-facing environment, gained exposure to a variety of projects across multiple sectors of the built environment and who are looking to further develop their career within a well-established and growing consultancy. At TSA Riley, being people-focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. This includes, but is not limited to our industry leading APC programme, for candidates seeking to gain professional membership to the Royal Institute of Chartered Surveyors. About your responsibilities as Senior Quantity Surveyor at TSA Riley: Taking ownership of cost planning, estimating, procurement, and contract administration to ensure commercial quality. Leading valuations, variations, payment recommendations, and monthly financial reporting. Monitoring commercial performance, identifying risks or opportunities, and supporting corrective actions. Tracking contractual obligations, project changes, and financial risks, escalating when required. Resolving contractual queries, addressing challenges, and mitigating potential commercial disputes. Maintaining cost data, contract records, and reports using TSA Riley systems and templates. Maintaining clear, responsive communication with clients and delivery partners. Managing client expectations to support satisfaction and build strong, trusted relationships. Collaborating with project teams to support performance, share knowledge, and contribute to a positive team culture. Managing commercial compliance and contributing to risk management practices in line with TSA Riley standards. Contributing to proposals, benchmarking, sector initiatives, and continuous improvement activities. About you: Proven experience at delivering quantity surveying or commercial services in a consulting or client-side environment. Proven experience of operating in a client facing Senior Quantity Surveying role on a variety of projects across the built environment. A tertiary qualification in Quantity Surveying or a similarly related discipline. Ideally this will be accredited by the RICS. Holding a professional accreditation with a relevant body such as the RICS is desired, however we welcome applications from candidates working towards this. Proven ability to carry out the full spectrum of pre and post contract duties, including cost planning, estimating, procurement, and contract administration. Strong people management skills with experience in delegating work effectively to junior members of staff and generally mentoring their development in a positive and proactive manner. Prior experience of acting in the Employers Agent role would be advantageous. Curiosity and adaptability to work across sectors, client accounts and different delivery contexts. Proficiency with digital tools to support financial tracking, documentation, and reporting. Known reputation for high-quality work, and a collaborative, effective working style. Brings critical thinking and problem-solving skills to support effective commercial delivery. Experience of working in agile environments and contributing to cross-functional teams. Who we are: TSA Riley has a 130-year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together:Collaborate openly, learn from each other and succeed as one global team. We own it, always:Act with integrity and take responsibility to deliver with purpose. We focus on what matters:Striving for high standards to create meaningful, lasting and sustainable impact. We are curious:Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full-time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Apr 02, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Quantity Surveyor Cambridge, UK 06/03/2026 Due to continued growth in the Cambridgeshire region, we are seeking to strengthen our cost management team working out of our Cambridge office. We are one of the largest and most established consultancies operating in the Cambridge area and the business is proud to be partnered with an exciting blend of local and national clients, supporting their developments within the region. This is an excellent opportunity to become part of a successful and expanding team in Cambridge, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers strong opportunities for career development, with exposure to full pre and post contract duties as well as the opportunity to carry out the Employer's Agent role. Applications are welcomed from candidates who have built a strong foundation of quantity surveying experience within a consultancy or client-facing environment, gained exposure to a variety of projects across multiple sectors of the built environment and who are looking to further develop their career within a well-established and growing consultancy. At TSA Riley, being people-focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. This includes, but is not limited to our industry leading APC programme, for candidates seeking to gain professional membership to the Royal Institute of Chartered Surveyors. About your responsibilities as Senior Quantity Surveyor at TSA Riley: Taking ownership of cost planning, estimating, procurement, and contract administration to ensure commercial quality. Leading valuations, variations, payment recommendations, and monthly financial reporting. Monitoring commercial performance, identifying risks or opportunities, and supporting corrective actions. Tracking contractual obligations, project changes, and financial risks, escalating when required. Resolving contractual queries, addressing challenges, and mitigating potential commercial disputes. Maintaining cost data, contract records, and reports using TSA Riley systems and templates. Maintaining clear, responsive communication with clients and delivery partners. Managing client expectations to support satisfaction and build strong, trusted relationships. Collaborating with project teams to support performance, share knowledge, and contribute to a positive team culture. Managing commercial compliance and contributing to risk management practices in line with TSA Riley standards. Contributing to proposals, benchmarking, sector initiatives, and continuous improvement activities. About you: Proven experience at delivering quantity surveying or commercial services in a consulting or client-side environment. Proven experience of operating in a client facing Senior Quantity Surveying role on a variety of projects across the built environment. A tertiary qualification in Quantity Surveying or a similarly related discipline. Ideally this will be accredited by the RICS. Holding a professional accreditation with a relevant body such as the RICS is desired, however we welcome applications from candidates working towards this. Proven ability to carry out the full spectrum of pre and post contract duties, including cost planning, estimating, procurement, and contract administration. Strong people management skills with experience in delegating work effectively to junior members of staff and generally mentoring their development in a positive and proactive manner. Prior experience of acting in the Employers Agent role would be advantageous. Curiosity and adaptability to work across sectors, client accounts and different delivery contexts. Proficiency with digital tools to support financial tracking, documentation, and reporting. Known reputation for high-quality work, and a collaborative, effective working style. Brings critical thinking and problem-solving skills to support effective commercial delivery. Experience of working in agile environments and contributing to cross-functional teams. Who we are: TSA Riley has a 130-year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together:Collaborate openly, learn from each other and succeed as one global team. We own it, always:Act with integrity and take responsibility to deliver with purpose. We focus on what matters:Striving for high standards to create meaningful, lasting and sustainable impact. We are curious:Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full-time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
What You'll Do Work closely with our CEO to refine our ideal customer profile and develop clear buyer personas and use cases Build the narrative for Magentic as a category-defining AI platform for procurement Design and run rapid experiments across acquisition channels to build our growth playbook Leverage modern AI and automation tools to analyse, track, report and execute Work closely with founders, sales, and product to turn customer insights into product and messaging improvements You Might Be a Great Fit if You Have experience driving measurable growth at an early-stage enterprise B2B startup. Have a strong bias for execution and ownership Are comfortable operating across the full marketing stack (customer research, messaging, campaigns, analytics). Strong mix of analytical thinking and creative storytelling. Have a highly experimental mindset - able to test quickly, learn, and iterate. Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity: play a real part in Magentic's upside A salary of £90-100k Visa sponsorship available for this role Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (3-4 days in the office/customer site) Annual team retreat-a fully-funded off-site to recharge, bond, and build Our Interview Process There are a few components because it's really important that both we and you have all the information to make a great decision at this stage of our journey. We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins): this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Skills interview (60 mins with some prep): in this step, we'll ask you to present some of your work to us and discuss it. a) In-person interview: for the final step, we invite you to come meet the team in-person and work alongside us! We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, a role-specific task and a discussion of your work with the team. b) CEO interview (30 mins): a chance for you to meet Robin, hear about his vision for the company - this may happen at the in-person, dependent on scheduling constraints Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.
Apr 02, 2026
Full time
What You'll Do Work closely with our CEO to refine our ideal customer profile and develop clear buyer personas and use cases Build the narrative for Magentic as a category-defining AI platform for procurement Design and run rapid experiments across acquisition channels to build our growth playbook Leverage modern AI and automation tools to analyse, track, report and execute Work closely with founders, sales, and product to turn customer insights into product and messaging improvements You Might Be a Great Fit if You Have experience driving measurable growth at an early-stage enterprise B2B startup. Have a strong bias for execution and ownership Are comfortable operating across the full marketing stack (customer research, messaging, campaigns, analytics). Strong mix of analytical thinking and creative storytelling. Have a highly experimental mindset - able to test quickly, learn, and iterate. Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity: play a real part in Magentic's upside A salary of £90-100k Visa sponsorship available for this role Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (3-4 days in the office/customer site) Annual team retreat-a fully-funded off-site to recharge, bond, and build Our Interview Process There are a few components because it's really important that both we and you have all the information to make a great decision at this stage of our journey. We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins): this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Skills interview (60 mins with some prep): in this step, we'll ask you to present some of your work to us and discuss it. a) In-person interview: for the final step, we invite you to come meet the team in-person and work alongside us! We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, a role-specific task and a discussion of your work with the team. b) CEO interview (30 mins): a chance for you to meet Robin, hear about his vision for the company - this may happen at the in-person, dependent on scheduling constraints Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.
An established business in the Wrexham area is looking for a Credit Controller / Collections Agent to join its busy, long-standing credit control team. You'll be based in the head office, working in a fast-paced environment handling inbound and outbound calls to support customers and keep cashflow on track.? You'll be responsible for managing a ledger of up to 250 customer accounts, reducing aged d click apply for full job details
Apr 02, 2026
Full time
An established business in the Wrexham area is looking for a Credit Controller / Collections Agent to join its busy, long-standing credit control team. You'll be based in the head office, working in a fast-paced environment handling inbound and outbound calls to support customers and keep cashflow on track.? You'll be responsible for managing a ledger of up to 250 customer accounts, reducing aged d click apply for full job details
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager London, UK 06/03/2026 Due to ongoing expansion in the retail sector, we are seeking an experienced Senior Project Manager to join our London and Southeast regional team. Senior Project Manager - London, UK TSA Riley is a trusted partner to some of the UK's leading retail brands, providing expert cost and project management services that support their continued growth and success. Due to ongoing expansion in the retail sector, we are seeking an experienced Senior Project Manager to join our London and Southeast regional team. This is a permanent, full time role with the flexibility of hybrid working and the option to be based out of our Central London or Croydon offices. Within your role, you will lead the delivery of project management services across a variety of exciting retail developments, including new builds, refurbishments, and fit outs. Projects may range from individual store initiatives to complex programmes spanning multiple locations. You will play a key role in building strong client relationships, ensuring projects are delivered on time, within budget, and to a high standard of quality. We are looking for a collaborative and detail oriented professional with proven experience managing construction projects from inception through to completion. Your background may include working within a consultancy, contractor, or client side role, and you will be comfortable handling both pre and post contract responsibilities in a client facing environment. At TSA Riley, we value flexibility, autonomy, and high performance. We offer a supportive team culture, opportunities to work with major clients, and a competitive salary with a comprehensive benefits package. If you are ready to contribute to impactful retail projects and grow your career with a forward thinking consultancy, we encourage you to apply. About your responsibilities: Leading end-to-end project delivery, ensuring alignment with agreed scope, budget and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity and contractor engagement. Building strong, trusted relationships with clients, consultants and stakeholders through clear, responsive communication. Applying sound judgement to identify and manage risks, resolve issues and capture opportunities early. Driving commercial performance through effective budget control, contract administration and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk and support quality reporting. Ensuring compliance with project governance, quality and safety frameworks. Leading and supporting team members with clear direction, regular feedback and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you: A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent. Prior experience of working with clients in the retail sector of the construction industry. Ideally, having managed a combination of individual stores and programmes of work across multiple sites, consisting of new-build, refurbishment and fit out. Experience in delivering construction related projects in a client-side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent or equivalent as appropriate. Proven ability to manage scope, programme and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high-quality delivery, knowledge sharing and industry engagement. A full UK driving license would be essential for this role. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. Recruitment: No agencies please.
Apr 02, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager London, UK 06/03/2026 Due to ongoing expansion in the retail sector, we are seeking an experienced Senior Project Manager to join our London and Southeast regional team. Senior Project Manager - London, UK TSA Riley is a trusted partner to some of the UK's leading retail brands, providing expert cost and project management services that support their continued growth and success. Due to ongoing expansion in the retail sector, we are seeking an experienced Senior Project Manager to join our London and Southeast regional team. This is a permanent, full time role with the flexibility of hybrid working and the option to be based out of our Central London or Croydon offices. Within your role, you will lead the delivery of project management services across a variety of exciting retail developments, including new builds, refurbishments, and fit outs. Projects may range from individual store initiatives to complex programmes spanning multiple locations. You will play a key role in building strong client relationships, ensuring projects are delivered on time, within budget, and to a high standard of quality. We are looking for a collaborative and detail oriented professional with proven experience managing construction projects from inception through to completion. Your background may include working within a consultancy, contractor, or client side role, and you will be comfortable handling both pre and post contract responsibilities in a client facing environment. At TSA Riley, we value flexibility, autonomy, and high performance. We offer a supportive team culture, opportunities to work with major clients, and a competitive salary with a comprehensive benefits package. If you are ready to contribute to impactful retail projects and grow your career with a forward thinking consultancy, we encourage you to apply. About your responsibilities: Leading end-to-end project delivery, ensuring alignment with agreed scope, budget and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity and contractor engagement. Building strong, trusted relationships with clients, consultants and stakeholders through clear, responsive communication. Applying sound judgement to identify and manage risks, resolve issues and capture opportunities early. Driving commercial performance through effective budget control, contract administration and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk and support quality reporting. Ensuring compliance with project governance, quality and safety frameworks. Leading and supporting team members with clear direction, regular feedback and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you: A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent. Prior experience of working with clients in the retail sector of the construction industry. Ideally, having managed a combination of individual stores and programmes of work across multiple sites, consisting of new-build, refurbishment and fit out. Experience in delivering construction related projects in a client-side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent or equivalent as appropriate. Proven ability to manage scope, programme and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high-quality delivery, knowledge sharing and industry engagement. A full UK driving license would be essential for this role. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. Recruitment: No agencies please.
