4402 jobs found

Backend Software Engineer / Developer London / WFH to £80k Are you a backend focused technologist who enjoys problem solving and working on complex systems at the cutting edge of technology? You could be progressing your career as a Backend Software Engineer at the world's most advanced cybersecurity technology business that uses AI technology to protect clients across the globe from advanced cyber click apply for full job details

Full Stack Developer £50,000-65,000 GBP Pension, Benefits Hybrid WORKING Location: Birmingham, West Midlands - United Kingdom Type: Permanent Full Stack Developer Location: Birmingham / Hybrid Salary: £50,000 - £65,000 + Benefits About the Role We're seeking a Full Stack Developer to join a leading digital consultancy delivering impactful projects across public and private sector organisations click apply for full job details

Great role for an experienced New Homes Business Manager with real opportunities! Looking for the next step in your property career or seeking something a bit different? New Homes Business Manager Package: Basic Salary - £40,000 - £45,000pa Dependent on Experience Realistic Earnings (including commission): £50,000 - £55,000pa Company Car or car allowance 5 days a week - Monday - Friday (Occasional weekends, as and when required) Essential A full UK driving license 33 days paid holiday (extra day off for your birthday) Holiday commission, pension, life insurance Company rewards and incentives, structured career path Employee assistance scheme, paid entry fees for charity events! New Homes Business Manager duties will include: Business generation and presenting to housebuilder clients to secure new homes instructions Liaising with residential offices and developers Managing, incentivising, motivating your team of site sales consultants Encouraging and generating sales leads for mortgage advice, conveyancing, new homes, lettings and property valuations Communicating and liaising with our area new homes support team ensuring relevant marketing and sales administration is managed appropriately Problem solving and influencing outcome Working towards set targets Working closely with the land team New Homes Business Manager requirements: A proven track record of winning new homes sales instructions on varying size developments. A New Homes Sales Professional with some experience in residential estate agents Living in the Kent area Professional, organised and have a great work ethic Hard-working with the desire and determination to achieve your goals Willing, confident and resilient Have truly exceptional customer service, and the ability to liaise at all levels Have a proven ability to manage budgets, coach teams and inspire people to meet targets and win business If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.

Hays Property and Surveying are seeking a Senior Building Surveyor / Employer's Agent to join an independent construction consultancy based in East Sussex. The company is a well-established independent construction consultancy and firm of chartered surveyors. The business is passionate about delivering a first-class service to their clients, providing a range of building surveying, project management, and employer's agent advice across the South East. They are now looking for an ambitious senior level Building Surveyor / Employer's Agent to join their existing team. The role will be based at their offices in East Sussex, with travel across the South East, and an opportunity to work from home where appropriate. Your new role Your role will see you responsible for supporting clients by delivering multiple construction projects through building surveying and project management services. The company continues to operate within a portfolio of key clients across the public and private sector, consisting of local authorities, housing associations, developers and residential management companies. Your work will have a focus on project-led contract administration / employer's agent services across new-build and existing residential and/or affordable housing construction developments. However, there is an opportunity to be involved in professional survey work if desired. Key responsibilities - Act as Employer's Agent under JCT (Design & Build, Minor Works and Traditional) and other standard forms of contract. Administer building contracts, including issuing instructions, certificates, and notices. Managing valuations, interim payment, and final accounts. Assessing extensions of time and loss & expense claims. Monitor contractor compliance with contractual, statutory, and design obligations. Manage change control procedures and maintain an accurate project record. Act as the client's day-to-day representative during construction. Coordinate consultants, contractors, and stakeholders to ensure effective project delivery. Monitor programme, cost, quality, and risk throughout the build phase. Chair progress meetings and issue clear, timely reports to the client. Manage practical completion, defects liability period, and final certification What you'll need to succeed MRICS qualified, preferred. A degree in Building Surveying. Working within a Construction Consultancy / Surveying practice. Strong experience of undertaking project-led Building Surveying work with a focus on Employer's Agent / Contract Administration. A proven track record of delivering construction projects, preferably within the residential and/or affordable housing sector. Excellent knowledge of JCT Building Contracts. Sound knowledge of UK Building Regulations and CDM. High levels of financial acumen, report writing and client-facing skills. What you need to do now For more information regarding this, or any other opportunity, please contact our Southampton-based Property & Surveying specialist Jamie Poll on . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Business Development Manager - Construction Services £70,000-£80,000 basic + commission + car/car allowance OTE £100,000-£120,000 Midlands / South Midlands / Southern England We're recruiting for a fast-growing construction services business that is entering a significant new phase of growth. With Group revenues approaching £15m and a clear ambition to double that over the next four years, they are investing heavily in their senior team and are now looking for an experienced Senior Business Development Manager to spearhead growth across their Construction Services division. This is a hands-on new business role for someone who understands construction contracting, knows how to build relationships with Tier 1 and Tier 2 contractors, and is comfortable working within long, tender-led sales cycles. It is not a people-management role. The Role You'll be responsible for developing new customer relationships across large-scale residential property portfolios, social housing, refurbishment programmes and selected new-build projects. The business already has a strong estimating and tendering function and an extensive pipeline of opportunities. Your role is to add the commercial relationship piece behind that activity - getting close to customers, developing relationships before and after tender submissions and positioning the business as the contractor customers want to work with. Typical customers include large property asset owners, housing organisations, managing agents and Tier 1 / Tier 2 contractors. You'll be working on opportunities typically worth £500k+ per annum , with a particular focus on long-term framework agreements lasting approximately 3-7 years . Responsibilities will include: Developing new relationships with Tier 1 and Tier 2 contractors Targeting large property owners and residential asset managers Generating and developing new business opportunities Building relationships around formal tender opportunities Supporting tender and estimating teams through the sales process Presenting and commercially positioning proposals Negotiating and closing contracts Developing strategic accounts once contracts are secured Identifying opportunities where incumbent suppliers are underperforming Contributing to future sales, marketing and growth strategy What We're Looking For The key requirement is construction contracting experience . We are particularly interested in candidates from backgrounds such as: M&E contracting Roofing Façades / building envelope Insulation / retrofit Renewable energy Low-carbon heating Construction services Planned maintenance Interior fit-out Residential refurbishment You should have experience selling into Tier 1 / Tier 2 contractors, housing providers, property asset managers or similar large-scale construction customers . We're looking for somebody who can demonstrate: A strong track record in B2B construction sales Experience of long and complex sales cycles Knowledge of construction tendering and frameworks Strong commercial awareness Excellent relationship-building skills The confidence to deal with senior commercial and operational stakeholders The ability to open doors, build credibility and ultimately close business Energy, resilience and a proactive approach The Opportunity The business has grown quickly by focusing on quality, reliability and customer service rather than competing purely on price. Their Construction Services division is now a major strategic growth area, with investment being made across finance, operations, project management and senior leadership. The current tender pipeline is at its highest ever level and the successful candidate will play a key role in converting that opportunity into long-term customer relationships. The role carries an annual target of approximately £3m in new annualised contract value . Commission is paid as contracts go live and revenue is invoiced, giving realistic total earnings of approximately £100,000-£120,000 . There is also genuine scope for longer-term progression into senior sales leadership for somebody who performs well and wants to develop with the business. Location The role is field-based with the majority of customers across the Midlands and South of England . Candidates living across the Midlands, South Midlands or surrounding areas will be considered, with locations such as Warwickshire, Coventry, Northamptonshire, Oxfordshire, Gloucestershire and surrounding areas particularly well placed. Regular travel to customer meetings and sites will be required. Package £70,000-£80,000 basic salary Commission OTE £100,000-£120,000 Company car or car allowance Pension Life assurance after qualifying period Further benefits available If you are an experienced construction business developer who enjoys winning new customers, developing long-term commercial relationships and wants to join a business with genuine growth plans, we'd be keen to hear from you. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No View our and

JOB TITLE: Jira Developer (Jira Service Management - JSM) REPORTS TO TITLE: Product Manager BUSINESS FUNCTION/ SUB-FUNCTION: MD Office / IT Systems LOCATION: Manchester or Leeds ROLE PURPOSE: The Jira Developer is responsible for managing, configuring, and maintaining GBS's Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms, and automation rules. Develop and maintain business rules, scripts, and APIs to support process automation and integration. Integrate Jira Service Management with other enterprise tools and systems through APIs. Ensure platform stability, security, and compliance with organizational policies. Operations & Process Management: Collaborate with stakeholders to gather requirements and translate them into technical solutions. Administer user accounts, roles, and permissions within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes, ensuring updates are documented, tested, and deployed with minimal disruption. Ensure that changes are documented, tested, and implemented with minimal disruption. Maintain accurate IT asset data and track hardware and software lifecycle using Jira's asset management capabilities. Reporting & Continuous Improvement: Analyse data to identify trends and recommend process or system improvements. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide user support, guidance, and training on Jira Service Management features Promote collaboration and knowledge sharing within the GBS support service. ESSENTIAL SKILLS and EXPERIENCE: Bachelor's degree in Information Technology, Computer Science, or relevant experience in related field. Demonstrable experience administering or developing within JSM or other ITSM tools (e.g. ServiceNow, BMC Remedy, FreshWork) or similar. Strong understanding of ITIL processes and ITSM best practices. Strong technical skills around API's and related automation. Knowledge of AI Tools, Framework, governance, and ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Excellent communication skills and the ability to explain technical concepts to non-technical users. Effective stakeholder and solution management. DESIRABLE SKILLS and EXPERIENCE: ITIL Foundation Certification, Atlassian Certified Professional, Jira Certified Developer. WHAT WE OFFER: Salary dependent on experience 25 days annual leave, plus 8 public holiday 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "I joined GBS in 2025 at a pivotal time in its journey towards excellence. Working to create the best learning environment for our students is a very exciting and rewarding exercise. Everyone in the organisation works together to make a huge difference to those who have not had access to higher education before.". -(Professor Peter Flew, Vice Provost).

Join a friendly, customer-focused team where your attention to detail and excellent service make a real difference. If you're organised, confident using Excel and enjoy helping customers, we'd love to hear from you. Administrator - Customer Service Burton upon Trent Full Time, Permanent Must be based with 20miles of the office 26,250 per annum Monday to Fridays 9:00am - 5:00pm Please note: you must be authorised to work in the UK AJR Management Ltd is a specialist utility management company, providing end-to-end utility solutions for housebuilders, housing associations and developers across the UK. The business prides itself on delivering a high-quality service, ensuring a smooth transition of utility accounts for customers while building long-term relationships with clients. As an Administrator - Customer Service, you will be the main point of contact for a portfolio of clients and their customers, supporting the administration of utility account handovers and resolving customer queries. This is a varied role requiring excellent customer service skills, strong attention to detail and good Excel knowledge, alongside the ability to manage multiple tasks in a fast-paced office environment. What you'll do: Deliver outstanding customer service via telephone and email. Process customer and client information accurately using internal systems. Manage utility account handovers and tenancy information. Build strong working relationships with clients and key stakeholders. Liaise with customers to resolve utility-related queries and complaints. Work with utility suppliers to ensure customer accounts are set up correctly. Maintain accurate records and resolve data discrepancies. Prioritise workload to meet deadlines while maintaining a high level of accuracy. What you'll need: Previous customer service experience. Excellent communication skills, both written and verbal. Strong administration and organisational skills. Good working knowledge of Microsoft Office, particularly Excel. Excellent attention to detail and a high level of accuracy. Ability to build positive relationships with customers and colleagues. Confident working independently and as part of a team. GCSE English and Maths (or equivalent). A proactive, organised and professional approach to work. If you're an organised administrator with excellent customer service skills, strong Excel ability and a keen eye for detail, this is an excellent opportunity to join a successful and supportive organisation where your contribution will be valued. Apply today to take the next step in your career. How to Apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Customer Service Administrator, Customer Support Administrator, Client Services Administrator, Office Administrator, Customer Service Coordinator, Administration Assistant, Service Administrator, Client Support Executive, Customer Experience Administrator, Data Administrator, Sales Support Administrator, Operations Administrator.

Locations Capital Square, Edinburgh, EH3 8BP, GB Job Schedule Full time Job Description Associate - Structured & Project Finance Edinburgh Exceptional by design. A career at the forefront of Structured & Project Finance. Join a market-leading Structured and Project Finance team where your expertise will contribute to high-value, complex transactions across the UK and internationally. Pinsent Masons is seeking a Structured and Project Finance Lawyer (4-6 years PQE) to join our growing team in Edinburgh. This is an exciting opportunity to work on landmark financing and development projects in the energy and infrastructure sectors, including renewable energy generation, energy storage and low carbon initiatives, while collaborating with recognised leaders in the field. You'll be part of a top-tier, internationally focused projects practice, advising lenders, sponsors and developers across the full lifecycle of projects - from development and financing through to refinancing, operational matters and M&A. Working with a diverse, global client base, you'll gain exposure to innovative, sector-leading work while building strong client relationships and developing deep expertise in a strategic and fast-evolving industry. The Opportunity You will play a central role in delivering some of the most complex and high-profile financing transactions in the market, advising a broad range of lenders, sponsors and developers across the full lifecycle of energy and infrastructure projects. Working closely with partners and colleagues across the UK and our international network, you will support a diverse portfolio of work including renewable energy (onshore and offshore wind, solar, anaerobic digestion and battery storage), infrastructure assets (including interconnectors, transport and accommodation projects) and other low carbon initiatives, as well as refinancings, operational matters and M&A. At Pinsent Masons, your career is exceptional by design: deliberately shaped to support high performance, deep sector expertise and long-term progression. You will contribute to a growing and highly regarded Structured and Project Finance practice, building strong client relationships and delivering pragmatic, commercially focused advice within a collaborative team known for its market-leading work and sector insight. WhatYou'llDo Bring your finance and projects expertise and commercially focused approach to a team trusted by leading banks, sponsors and developers. Your role will see you: Advising on the structuring, development and financing of complex energy and infrastructure projects Drafting and negotiating key finance and project documentation, including facility agreements, security documents, intercreditor arrangements and related commercial contracts Supporting clients on a broad range of transactions, including new project financings, refinancings, portfolio financings and M&A in the energy and infrastructure sectors Working closely with colleagues across construction, corporate, regulatory and international teams, as well as external stakeholders, to deliver seamless, full-service advice Advising on the operational phase of projects, including amendments, waivers, consents and ongoing portfolio support matters Building strong client relationships, supporting business development initiatives and playing an active role in the continued growth of our market-leading Structured and Project Finance practice About the Team Our Structured and Project Finance team advises a broad range of clients, including: UK and international banks and alternative lenders Project sponsors, developers and infrastructure investors Private equity and infrastructure funds Energy companies, utilities and renewable energy developers Development finance institutions and international financial institutions The team is recognised for delivering high-quality, commercially pragmatic advice on complex financing transactions, and for its deep sector expertise across energy and infrastructure, particularly within the rapidly evolving renewables and low carbon landscape. Why Pinsent Masons At Pinsent Masons, we are apurpose ledprofessional services business committed to creating a career experience that is exceptional by design. We offer: High-quality, intellectually stimulating work withmarket leadingclients A supportive,inclusiveand collaborative culture where people can thrive Clear and transparent opportunities for development and progression Flexible and agile working Direct client contact and encouragement to participate in business development initiatives Our Commitment We are committed to recruiting andretainingthe best talent and building an inclusive,fairand supportive workplace. We value the strength that comes from different experiences and strive to create an environment where everyone feels they belong. We welcome applications from all suitably qualified candidates acrossjurisdictions. If yourequirereasonable adjustments, we will work with you toidentifya suitable approach.

We are looking for an engineer to play a key role in providing technical, engineering support to Meta's Advertising partners, Customers and clients globally. You will have the opportunity to work together with a global team of Business Support Engineers who are expert in Meta's Adtech to provide proactive and reactive support for partner issues and integrations while partnering with our broad cross functional teams to ensure a high quality for our products and satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer working on Ads at Meta, you will primarily support on Meta's Ads Products but also have the opportunity to work cross functionally in several of our key business areas across Business Messaging, Telecommunications and combine your experience with customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing and maintaining integrations with 3rd-party services, who help foster developer/business relationships, who demonstrate critical thinking and blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications to our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.Business Support Engineer Responsibilities:Provide proactive and reactive engineering support for partners, independently managing complex outages to ensure high partner satisfactionTroubleshoot large-scale distributed systems and partner integrations, championing operational excellence and engineering excellenceLeverage AI tools to accelerate troubleshooting, automate repetitive tasks, and scale your impact with an 'AI native' mindsetBuild, launch, and optimize AI solutions using Llama and other LLMs, owning the full lifecycle from prototype to productionDevelop performance monitoring systems for partner integrations to ensure high availabilityleverage metrics to proactively identify issues and drive improvements across teamsProvide 24/7 oncall support coverage via rotation schedule (including weekends)Collaborate with Platform and Infrastructure teams to investigate issues, align on fixes, and drive continuous product improvementCreate clear documentation, specs, guides, and presentations to communicate complex AI concepts to diverse audiences, scaling the team's knowledge internally and externallyDrive end-to-end execution, using sound judgment to manage stakeholder expectations and ensuring clear alignment. Develop and share AI/ML expertise, actively coaching and mentoring peers on technical troubleshooting and project executionMinimum Qualifications:3+ years of experience as a software engineer or site reliability engineerProven experience as a support engineer, service engineer, or similarBachelor's degree in Computer Science, Engineering, or related technical field experienceExperience in developing, deploying, and operating software in one or more public cloud infrastructures (Azure, GCP, AWS, etc.)Proven experience in API development on cloud-based infrastructuresProficiency in full-stack development with experience in the full web stack, SOAP, and REST API technologies and architecturesExperience in communicating with technical and business audiences and creating technical documentationSolid understanding of IT infrastructures and network protocols on different layers, with demonstrable knowledge of different data exchange formats and protocolsExperience in assessing, analyzing, and resolving operational issues using dataExperience managing multiple concurrent projects and driving initiatives in a cross-functional environmentPreferred Qualifications:Experience working across a global team, solving problems, and designing business operations from scratchExperience in partner-facing or customer-centric engineering rolesProficiency in PHP/Hack and JavaScript/ReactDemonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesExperience transforming data, model selection/training/optimization, and deployment at scaleExperience in adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Experience in the configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems, and messaging systems. Experience with large-scale enterprise system developmentDemonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)About Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Senior Hydrologist - Manchester Location: Manchester Salary: £50,000 - £55,000 Job Type: Permanent, Full-Time A growing water and environmental consultancy is looking for an experienced Senior Hydrologist to join its Manchester team. The role will involve delivering a varied portfolio of hydrology and water-sector projects, with particular exposure to water quality, storm overflows, catchment investigations and environmental assessment. The Role Lead the delivery of hydrology projects from inception through to completion. Undertake hydrological assessments, catchment analysis and flood hydrology studies. Deliver and support Storm Overflow Assessment Framework (SOAF) studies and storm overflow investigations. Analyse rainfall, river flow, water quality and wider environmental datasets. Prepare high-quality technical reports, assessments and supporting documentation. Provide technical input into water quality, wastewater and catchment management projects. Undertake flood frequency analysis, rainfall-runoff assessments and climate change assessments. Support projects for water companies, regulators, developers and public-sector clients. Undertake site visits and field investigations where required. Liaise directly with clients, regulators and other project stakeholders. Manage project programmes, budgets and technical deliverables. Review technical work and provide mentoring and support to junior team members. Contribute to bids, fee proposals and business development activities. Work collaboratively with hydraulic modellers, water quality specialists, engineers and environmental consultants. About You The successful candidate will ideally have: A degree in Hydrology, Geography, Environmental Science, Civil Engineering or a related discipline. Significant experience within hydrology, water resources or water/environmental consultancy. Experience delivering or supporting SOAF studies, storm overflow investigations or wastewater-related projects. Strong understanding of UK hydrology and the water environment. Experience analysing hydrological, water quality and environmental datasets. Knowledge of WINEP, AMP programmes and UK water-sector regulatory requirements would be advantageous. Experience with hydrological, hydraulic or water-quality modelling software. Strong technical report writing and numerical analysis skills. Excellent communication skills and confidence dealing directly with clients. Experience managing projects and mentoring junior colleagues. A full UK driving licence and willingness to undertake site work. Chartered status or working towards CIWEM, ICE or a similar professional qualification would be advantageous. What's on Offer Competitive salary based on experience. Hybrid working from a Manchester office. Varied projects across the water and environmental sectors. Strong exposure to SOAF, storm overflows, water quality and catchment investigations. Opportunity to work with major water companies and public-sector clients. Professional development and support towards chartership. Clear progression opportunities within a growing consultancy. Collaborative and technically focused working environment. Generous holiday allowance and company benefits.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Customer Service Associate works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration, and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals. Please note that the shift pattern for this role is 12 hours per shift, 4 days on and 4 days off. JOB DESCRIPTION Key Role Responsibilities Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living. Supports the creation of a positive, memorable experience for residents. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar's complaints procedure. Supports events and activities within the Community. Establishes and maintains relationships with University clients. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases. Undertakes marketing activities such as attending open days and leafleting to promote the property. Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions. Assists with summer Community preparations, including move-in and move-out processes. Completes Health and Safety compliance activities in line with the Company's policies and procedures. Participates where required in an on call roster to provide out of hours emergency support for the Community. Chase outstanding rent arrears following rent collection procedures in meeting property targets. Promote tenancy extensions and other revenue streams such as vending. Raise purchase orders in accordance with procedures. Ensure tenant refunds are completed in a timely manner and in line with Greystar's policy. Look to maximise efficiency of utilities. About You Good level of general education. Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems). A knowledge and understanding of UK Health and Safety requirements and legislation. Experience & Skills Excellent customer service skills and significant experience in a customer facing service delivery role. Good team player with strong relationship building and influencing skills. Ability to act autonomously, taking decisions and/or action when required. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Flexible approach to work and adaptable to thrive in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to . Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Thank you for your interest in working at Greystar Core Values As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world class service in the rental residential real estate business. To learn more, visit .