We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
Feb 16, 2026
Full time
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 16, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Great Houghton, Northamptonshire
Join Barclays as a Senior Customer Service Advisor, where you'll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you'll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we're building a team of adaptable, skilled professionals who can deliver high-quality service across a range of customer needs. If you're passionate about delivering great service and looking for a role where you can learn, grow and thrive, we'd love to hear from you. To be successful as a Senior Customer Service Advisor, you should have: Experience in customer service (internal or external). Able to work - Monday to Friday. Ability to manage a high volume of customer queries without compromising quality. Excellent communication skills, both written and verbal, with the ability to tailor your message. Solid PC skills, including proficiency in Microsoft Office. Some other highly valued skills may include: A genuine desire to develop and progress your career. Confidence in balancing personal, team and client commitments. Strong time management skills, with the ability to prioritise in fast-paced, governed environments. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This is more than just a job, it's a chance to build a career in a supportive, forward-thinking environment where your development is mapped and your growth is supported every step of the way. The role is hybrid and based in Northampton. Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations. Accountabilities Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner. Collaboration with teams across the bank to align, promote, and integrate customer care initiatives. Management and maintenance of customer records and documentation to ensure accuracy. Participation in training and development initiatives to improve customer skills, knowledge, and services. Identification of industry trends and developments related to customer service to implement best practice in customer care. Execution of escalation requests to the relevant team or senior management as required in a timely manner. Execution of customer service activities through various communication channels including chat, email, and phone. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 16, 2026
Full time
Join Barclays as a Senior Customer Service Advisor, where you'll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you'll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we're building a team of adaptable, skilled professionals who can deliver high-quality service across a range of customer needs. If you're passionate about delivering great service and looking for a role where you can learn, grow and thrive, we'd love to hear from you. To be successful as a Senior Customer Service Advisor, you should have: Experience in customer service (internal or external). Able to work - Monday to Friday. Ability to manage a high volume of customer queries without compromising quality. Excellent communication skills, both written and verbal, with the ability to tailor your message. Solid PC skills, including proficiency in Microsoft Office. Some other highly valued skills may include: A genuine desire to develop and progress your career. Confidence in balancing personal, team and client commitments. Strong time management skills, with the ability to prioritise in fast-paced, governed environments. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This is more than just a job, it's a chance to build a career in a supportive, forward-thinking environment where your development is mapped and your growth is supported every step of the way. The role is hybrid and based in Northampton. Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations. Accountabilities Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner. Collaboration with teams across the bank to align, promote, and integrate customer care initiatives. Management and maintenance of customer records and documentation to ensure accuracy. Participation in training and development initiatives to improve customer skills, knowledge, and services. Identification of industry trends and developments related to customer service to implement best practice in customer care. Execution of escalation requests to the relevant team or senior management as required in a timely manner. Execution of customer service activities through various communication channels including chat, email, and phone. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone with: BSc Computer Science / Information Technology / Information Systems / Data Science BCom Information Systems (IS) / Informatics / Computer Science BBusSc. Computer Science / Information Technology BSc Applied Mathematics & Computer Science / Actuarial Science BSc / BEng Mechanical Engineering (with IT/IS modules) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone with: BSc Computer Science / Information Technology / Information Systems / Data Science BCom Information Systems (IS) / Informatics / Computer Science BBusSc. Computer Science / Information Technology BSc Applied Mathematics & Computer Science / Actuarial Science BSc / BEng Mechanical Engineering (with IT/IS modules) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 16, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Great Houghton, Northamptonshire
Join Barclays as a Customer Care Agent within our Fraud team, where you will investigate alerted payments to identify potential mule activity. In this role, you will review detailed payment alerts, assess the source of funds, analyse overall account behaviour and digital activity, and determine whether an individual or business should remain a customer. You will work across multiple systems to conduct thorough investigations and provide clear, well reasoned written rationales for decisions to retain or exit customers. This position requires someone who is confident in writing outcomes, highly computer literate, detail oriented, and naturally inquisitive - someone who is not afraid to dig deeper to understand what's really happening. To be successful in this role, you should have: Fraud experience A passion for delivering outstanding customer outcomes Strong proficiency with IT systems and digital tools Solid case management skills Strong investigative skills The ability to adapt quickly in a fast paced environment Additional skills include: Strong stakeholder management skills You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Northampton. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 16, 2026
Full time
Join Barclays as a Customer Care Agent within our Fraud team, where you will investigate alerted payments to identify potential mule activity. In this role, you will review detailed payment alerts, assess the source of funds, analyse overall account behaviour and digital activity, and determine whether an individual or business should remain a customer. You will work across multiple systems to conduct thorough investigations and provide clear, well reasoned written rationales for decisions to retain or exit customers. This position requires someone who is confident in writing outcomes, highly computer literate, detail oriented, and naturally inquisitive - someone who is not afraid to dig deeper to understand what's really happening. To be successful in this role, you should have: Fraud experience A passion for delivering outstanding customer outcomes Strong proficiency with IT systems and digital tools Solid case management skills Strong investigative skills The ability to adapt quickly in a fast paced environment Additional skills include: Strong stakeholder management skills You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Northampton. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
You'll report to: We're hiring two Product Owners - one reporting to James Bearne (Product Manager) and the other to Adam Knight (Head of Product). Team: Product Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £75,000 - £82,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Product Owner Role This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You'll be supported by experienced insurance subject matter experts as you build domain knowledge. You'll own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you'll help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast scaling Insurtech. If you're a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way. About Send We are the leading insurance platform, trusted by world class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose built for multi operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Product Owner Technical Product Ownership Make informed decisions on scope, trade offs, and release planning in collaboration with stakeholders and development teams. Monitor product metrics and KPIs to assess value delivery and guide future priorities. Evaluate and prioritise technical debt alongside feature development, balancing short term delivery with long term platform sustainability. Define non functional requirements, with a focus on scalability, performance, and capacity. Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third party services, and system integrations. Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation. Conduct impact analysis for proposed changes in collaboration with the development team. Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements. Take ownership and accountability for technical and feature requirements. Business Analysis Create comprehensive process flows, use cases, user stories, data models, and system integration specifications. Perform gap analysis between current and future state to identify opportunities for process and system improvements. Translate complex business and technical requirements into clear, testable user stories with well defined acceptance criteria. Validate solutions against business requirements throughout the development lifecycle. Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration. Communicate specialist insurance workflows and business logic clearly to development teams. Stakeholder Management Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations. Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations. Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions. The Skills and Experience Needed for the Product Owner Role Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform led technology environment, ideally in a scale up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries. Strong ability to own and prioritise product scope, making informed trade offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders. Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non functional requirements including performance, scalability, and reliability. Demonstrated capability in balancing short term delivery with long term platform sustainability, including evaluating and prioritising technical debt. Experience defining and maintaining clear, high quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications. Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions. Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively. Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation. Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions. Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos. Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners. A structured, detail oriented mindset combined with a pragmatic, outcome focused approach to problem solving. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays . click apply for full job details
Feb 16, 2026
Full time
You'll report to: We're hiring two Product Owners - one reporting to James Bearne (Product Manager) and the other to Adam Knight (Head of Product). Team: Product Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £75,000 - £82,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Product Owner Role This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You'll be supported by experienced insurance subject matter experts as you build domain knowledge. You'll own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you'll help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast scaling Insurtech. If you're a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way. About Send We are the leading insurance platform, trusted by world class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose built for multi operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Product Owner Technical Product Ownership Make informed decisions on scope, trade offs, and release planning in collaboration with stakeholders and development teams. Monitor product metrics and KPIs to assess value delivery and guide future priorities. Evaluate and prioritise technical debt alongside feature development, balancing short term delivery with long term platform sustainability. Define non functional requirements, with a focus on scalability, performance, and capacity. Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third party services, and system integrations. Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation. Conduct impact analysis for proposed changes in collaboration with the development team. Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements. Take ownership and accountability for technical and feature requirements. Business Analysis Create comprehensive process flows, use cases, user stories, data models, and system integration specifications. Perform gap analysis between current and future state to identify opportunities for process and system improvements. Translate complex business and technical requirements into clear, testable user stories with well defined acceptance criteria. Validate solutions against business requirements throughout the development lifecycle. Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration. Communicate specialist insurance workflows and business logic clearly to development teams. Stakeholder Management Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations. Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations. Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions. The Skills and Experience Needed for the Product Owner Role Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform led technology environment, ideally in a scale up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries. Strong ability to own and prioritise product scope, making informed trade offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders. Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non functional requirements including performance, scalability, and reliability. Demonstrated capability in balancing short term delivery with long term platform sustainability, including evaluating and prioritising technical debt. Experience defining and maintaining clear, high quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications. Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions. Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively. Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation. Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions. Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos. Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners. A structured, detail oriented mindset combined with a pragmatic, outcome focused approach to problem solving. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays . click apply for full job details
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 16, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Please note that this role is offered on a fixed-term basis until the end of 2026. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. TheSenior Technical Integration Analyst works closely with CT&I architecture, engineering, product, and operational teams to design and support end-to-end technical integrations across multiple domains. They ensure all solutions align with enterprise architectural standards, operational requirements, and platform dependencies. By defining detailed technical requirements and supporting proofs-of-concept, they validate integration approaches to ensure consistent delivery quality. This role requires a high degree of self-sufficiency, excellent problem-solving skills, and the ability to communicate clearly across all levels of the organization to drive cross-functional collaboration. What you'll do: The Senior Technical Integration Analyst is responsible for researching, analysing, and designing technical solutions across programmatic advertising and broader platform integrations. This includes interpreting system behaviour, assessing technical dependencies, validating solution feasibility, and supporting architectural decisions. The role spans client-side and server-side integrations, APIs, data flows, and third-party platform onboarding. While programmatic advertising (DSP/SSP, CSAI/SSAI, privacy and supply standards) remains a core expertise area, the position is intentionally flexible to support a wide range of integration and platform initiatives. Analysing current business and technical process flows to identify improvements aligned with architectural direction. Developing clear, structured documentation for technical requirements and integration specifications. Evaluating and validating solution approaches to ensure alignment with enterprise architecture and scalability needs. Leading technical analysis for programmatic advertising integrations (DSPs, SSPs, ad servers) while supporting additional integration work. Conducting POCs to assess feasibility, performance, integration patterns, and vendor capabilities. Providing structured, data-based insights and delivering clear, actionable recommendations. Translating complex technical findings into business-relevant language for stakeholders at all levels. Collaborating with Engineering, Operations, and Architecture teams to ensure successful implementation of integration patterns. Maintaining compliance with industry standards and regulatory frameworks relevant to assigned projects. Researching emerging technologies in integration, API design, cloud platforms, and programmatic ecosystems. Fostering a collaborative environment and supporting team-wide problem-solving. What you'll bring: Technical Integration Expertise: Hands-on experience with end-to-end technical integrations, APIs, data flows, system interoperability, cloud platforms (AWS/Azure/GCP), RESTful APIs, and modern integration patterns. Technical Leadership & Complex Problem Resolution: Proven ability and experience leading complex technical investigations, resolving integration issues, conducting deep analysis, and proposing scalable design options, supported by strong analytical and structured thinking. Programmatic Advertising Specialist Experience: Deep, practical experience and understanding of programmatic advertising technologies, including DSPs, SSPs, VAST, OpenRTB, TCF, ads.txt/app-ads.txt, sellers.json, schain, CSAI/SSAI, and video ad formats. Advertising Compliance: Experience and understanding of industry compliance requirements: ICO, GDPR, PECR, Ofcom & BCAP. Documentation, Design & Troubleshooting Experience: Experience in producing diagrams, models, and technical documentation to support integration and design decisions, with strong troubleshooting across video ad delivery, platform behaviour, and third-party integrations. Ways of Working & Collaboration: Demonstrated experience working self-sufficiently to drive analysis and delivery, while also contributing as a strong team player supporting collaborative delivery across domains. The r ewards: " There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows " A generous pension package " Private healthcare " Discounted mobile and broadband Inclusion & how you'll work: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you: Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 16, 2026
Full time
Please note that this role is offered on a fixed-term basis until the end of 2026. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. TheSenior Technical Integration Analyst works closely with CT&I architecture, engineering, product, and operational teams to design and support end-to-end technical integrations across multiple domains. They ensure all solutions align with enterprise architectural standards, operational requirements, and platform dependencies. By defining detailed technical requirements and supporting proofs-of-concept, they validate integration approaches to ensure consistent delivery quality. This role requires a high degree of self-sufficiency, excellent problem-solving skills, and the ability to communicate clearly across all levels of the organization to drive cross-functional collaboration. What you'll do: The Senior Technical Integration Analyst is responsible for researching, analysing, and designing technical solutions across programmatic advertising and broader platform integrations. This includes interpreting system behaviour, assessing technical dependencies, validating solution feasibility, and supporting architectural decisions. The role spans client-side and server-side integrations, APIs, data flows, and third-party platform onboarding. While programmatic advertising (DSP/SSP, CSAI/SSAI, privacy and supply standards) remains a core expertise area, the position is intentionally flexible to support a wide range of integration and platform initiatives. Analysing current business and technical process flows to identify improvements aligned with architectural direction. Developing clear, structured documentation for technical requirements and integration specifications. Evaluating and validating solution approaches to ensure alignment with enterprise architecture and scalability needs. Leading technical analysis for programmatic advertising integrations (DSPs, SSPs, ad servers) while supporting additional integration work. Conducting POCs to assess feasibility, performance, integration patterns, and vendor capabilities. Providing structured, data-based insights and delivering clear, actionable recommendations. Translating complex technical findings into business-relevant language for stakeholders at all levels. Collaborating with Engineering, Operations, and Architecture teams to ensure successful implementation of integration patterns. Maintaining compliance with industry standards and regulatory frameworks relevant to assigned projects. Researching emerging technologies in integration, API design, cloud platforms, and programmatic ecosystems. Fostering a collaborative environment and supporting team-wide problem-solving. What you'll bring: Technical Integration Expertise: Hands-on experience with end-to-end technical integrations, APIs, data flows, system interoperability, cloud platforms (AWS/Azure/GCP), RESTful APIs, and modern integration patterns. Technical Leadership & Complex Problem Resolution: Proven ability and experience leading complex technical investigations, resolving integration issues, conducting deep analysis, and proposing scalable design options, supported by strong analytical and structured thinking. Programmatic Advertising Specialist Experience: Deep, practical experience and understanding of programmatic advertising technologies, including DSPs, SSPs, VAST, OpenRTB, TCF, ads.txt/app-ads.txt, sellers.json, schain, CSAI/SSAI, and video ad formats. Advertising Compliance: Experience and understanding of industry compliance requirements: ICO, GDPR, PECR, Ofcom & BCAP. Documentation, Design & Troubleshooting Experience: Experience in producing diagrams, models, and technical documentation to support integration and design decisions, with strong troubleshooting across video ad delivery, platform behaviour, and third-party integrations. Ways of Working & Collaboration: Demonstrated experience working self-sufficiently to drive analysis and delivery, while also contributing as a strong team player supporting collaborative delivery across domains. The r ewards: " There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows " A generous pension package " Private healthcare " Discounted mobile and broadband Inclusion & how you'll work: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you: Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join us as a Specialist Customer Care - Mortgages CME (Customer Mortgage Expert) at Barclays where you'll be primarily responsible for supporting customers throughout their mortgage journey by triaging enquiries, ensuring high quality appointment bookings, and promoting digital self serve options. You will also manage post application queries on application progress and provide post completion support, including payment adjustments, direct debit updates, and mortgage redemption enquiries. This role operates on a shift pattern covering the hours from 8:00 am - 8:00 pm Monday- Friday and 9:00 am - 5:00 pm on Saturdays. To be successful as a Specialist Customer Care - Mortgages CME, you should have experience with: Great resilience and a clear understanding of Barclays' values and company principles Excellent communication skills, with the ability to engage and support customers effectively Some other highly valued skills may include: Experience working in a regulated business environment CeMAP qualification (or progress toward it) Previous customer service experience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Sunderland. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 16, 2026
Full time
Join us as a Specialist Customer Care - Mortgages CME (Customer Mortgage Expert) at Barclays where you'll be primarily responsible for supporting customers throughout their mortgage journey by triaging enquiries, ensuring high quality appointment bookings, and promoting digital self serve options. You will also manage post application queries on application progress and provide post completion support, including payment adjustments, direct debit updates, and mortgage redemption enquiries. This role operates on a shift pattern covering the hours from 8:00 am - 8:00 pm Monday- Friday and 9:00 am - 5:00 pm on Saturdays. To be successful as a Specialist Customer Care - Mortgages CME, you should have experience with: Great resilience and a clear understanding of Barclays' values and company principles Excellent communication skills, with the ability to engage and support customers effectively Some other highly valued skills may include: Experience working in a regulated business environment CeMAP qualification (or progress toward it) Previous customer service experience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Sunderland. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Please note that this role is offered on a fixed-term basis until the end of 2026. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. TheSenior Technical Integration Analyst works closely with CT&I architecture, engineering, product, and operational teams to design and support end-to-end technical integrations across multiple domains. They ensure all solutions align with enterprise architectural standards, operational requirements, and platform dependencies. By defining detailed technical requirements and supporting proofs-of-concept, they validate integration approaches to ensure consistent delivery quality. This role requires a high degree of self-sufficiency, excellent problem-solving skills, and the ability to communicate clearly across all levels of the organization to drive cross-functional collaboration. What you'll do: The Senior Technical Integration Analyst is responsible for researching, analysing, and designing technical solutions across programmatic advertising and broader platform integrations. This includes interpreting system behaviour, assessing technical dependencies, validating solution feasibility, and supporting architectural decisions. The role spans client-side and server-side integrations, APIs, data flows, and third-party platform onboarding. While programmatic advertising (DSP/SSP, CSAI/SSAI, privacy and supply standards) remains a core expertise area, the position is intentionally flexible to support a wide range of integration and platform initiatives. Analysing current business and technical process flows to identify improvements aligned with architectural direction. Developing clear, structured documentation for technical requirements and integration specifications. Evaluating and validating solution approaches to ensure alignment with enterprise architecture and scalability needs. Leading technical analysis for programmatic advertising integrations (DSPs, SSPs, ad servers) while supporting additional integration work. Conducting POCs to assess feasibility, performance, integration patterns, and vendor capabilities. Providing structured, data-based insights and delivering clear, actionable recommendations. Translating complex technical findings into business-relevant language for stakeholders at all levels. Collaborating with Engineering, Operations, and Architecture teams to ensure successful implementation of integration patterns. Maintaining compliance with industry standards and regulatory frameworks relevant to assigned projects. Researching emerging technologies in integration, API design, cloud platforms, and programmatic ecosystems. Fostering a collaborative environment and supporting team-wide problem-solving. What you'll bring: Technical Integration Expertise: Hands-on experience with end-to-end technical integrations, APIs, data flows, system interoperability, cloud platforms (AWS/Azure/GCP), RESTful APIs, and modern integration patterns. Technical Leadership & Complex Problem Resolution: Proven ability and experience leading complex technical investigations, resolving integration issues, conducting deep analysis, and proposing scalable design options, supported by strong analytical and structured thinking. Programmatic Advertising Specialist Experience: Deep, practical experience and understanding of programmatic advertising technologies, including DSPs, SSPs, VAST, OpenRTB, TCF, ads.txt/app-ads.txt, sellers.json, schain, CSAI/SSAI, and video ad formats. Advertising Compliance: Experience and understanding of industry compliance requirements: ICO, GDPR, PECR, Ofcom & BCAP. Documentation, Design & Troubleshooting Experience: Experience in producing diagrams, models, and technical documentation to support integration and design decisions, with strong troubleshooting across video ad delivery, platform behaviour, and third-party integrations. Ways of Working & Collaboration: Demonstrated experience working self-sufficiently to drive analysis and delivery, while also contributing as a strong team player supporting collaborative delivery across domains. The r ewards: " There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows " A generous pension package " Private healthcare " Discounted mobile and broadband Inclusion & how you'll work: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you: Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 16, 2026
Full time
Please note that this role is offered on a fixed-term basis until the end of 2026. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. TheSenior Technical Integration Analyst works closely with CT&I architecture, engineering, product, and operational teams to design and support end-to-end technical integrations across multiple domains. They ensure all solutions align with enterprise architectural standards, operational requirements, and platform dependencies. By defining detailed technical requirements and supporting proofs-of-concept, they validate integration approaches to ensure consistent delivery quality. This role requires a high degree of self-sufficiency, excellent problem-solving skills, and the ability to communicate clearly across all levels of the organization to drive cross-functional collaboration. What you'll do: The Senior Technical Integration Analyst is responsible for researching, analysing, and designing technical solutions across programmatic advertising and broader platform integrations. This includes interpreting system behaviour, assessing technical dependencies, validating solution feasibility, and supporting architectural decisions. The role spans client-side and server-side integrations, APIs, data flows, and third-party platform onboarding. While programmatic advertising (DSP/SSP, CSAI/SSAI, privacy and supply standards) remains a core expertise area, the position is intentionally flexible to support a wide range of integration and platform initiatives. Analysing current business and technical process flows to identify improvements aligned with architectural direction. Developing clear, structured documentation for technical requirements and integration specifications. Evaluating and validating solution approaches to ensure alignment with enterprise architecture and scalability needs. Leading technical analysis for programmatic advertising integrations (DSPs, SSPs, ad servers) while supporting additional integration work. Conducting POCs to assess feasibility, performance, integration patterns, and vendor capabilities. Providing structured, data-based insights and delivering clear, actionable recommendations. Translating complex technical findings into business-relevant language for stakeholders at all levels. Collaborating with Engineering, Operations, and Architecture teams to ensure successful implementation of integration patterns. Maintaining compliance with industry standards and regulatory frameworks relevant to assigned projects. Researching emerging technologies in integration, API design, cloud platforms, and programmatic ecosystems. Fostering a collaborative environment and supporting team-wide problem-solving. What you'll bring: Technical Integration Expertise: Hands-on experience with end-to-end technical integrations, APIs, data flows, system interoperability, cloud platforms (AWS/Azure/GCP), RESTful APIs, and modern integration patterns. Technical Leadership & Complex Problem Resolution: Proven ability and experience leading complex technical investigations, resolving integration issues, conducting deep analysis, and proposing scalable design options, supported by strong analytical and structured thinking. Programmatic Advertising Specialist Experience: Deep, practical experience and understanding of programmatic advertising technologies, including DSPs, SSPs, VAST, OpenRTB, TCF, ads.txt/app-ads.txt, sellers.json, schain, CSAI/SSAI, and video ad formats. Advertising Compliance: Experience and understanding of industry compliance requirements: ICO, GDPR, PECR, Ofcom & BCAP. Documentation, Design & Troubleshooting Experience: Experience in producing diagrams, models, and technical documentation to support integration and design decisions, with strong troubleshooting across video ad delivery, platform behaviour, and third-party integrations. Ways of Working & Collaboration: Demonstrated experience working self-sufficiently to drive analysis and delivery, while also contributing as a strong team player supporting collaborative delivery across domains. The r ewards: " There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows " A generous pension package " Private healthcare " Discounted mobile and broadband Inclusion & how you'll work: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you: Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone with: BSc Computer Science / Information Technology / Information Systems / Data Science BCom Information Systems (IS) / Informatics / Computer Science BBusSc. Computer Science / Information Technology BSc Applied Mathematics & Computer Science / Actuarial Science BSc / BEng Mechanical Engineering (with IT/IS modules) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone with: BSc Computer Science / Information Technology / Information Systems / Data Science BCom Information Systems (IS) / Informatics / Computer Science BBusSc. Computer Science / Information Technology BSc Applied Mathematics & Computer Science / Actuarial Science BSc / BEng Mechanical Engineering (with IT/IS modules) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
ROLE: Business Analytics Specialists x 2 HOURS: Monday - Friday - 08:30 - 17:00 SALARY: Negotiable, dependent upon skills and experience BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook, Somercotes / Remote working Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting Business Analytics Specialists to join our growing I.T. Team, to leverage data and analytical tools, and extract and interpret valuable insights which provide data-driven decision insight, business intelligence, reporting and analysis, and dashboard creation for our various functions. WHAT OUR BUSINESS ANALYTICS SPECIALISTS DO: Understand decision-making processes, workflows, and business and information needs o Translate business needs into analytics, reporting requirements to support workflows and decision making Understand information needs, and identify ways to visualise and present user-friendly information, clearly Proactively mine data warehouses to identify trends and patterns, and generate insights Deliver enhanced information visualisation through the development of dashboards and user interfaces Work closely with system support, solution architects, and business units for knowledge sharing, mentoring, and training Develop analytical strategies to solve business problems by understanding the business problem, identifying relevant data, gathering and summarising data meaningfully, and applying appropriate analysis Transform complex data into easy-to-follow reporting, through graphing, charts, and dashboards Design and implement components of the ETL process from various sources into the organisation's data systems WHAT WE NEED FROM OUR BUSINESS ANALYTICS SPECIALISTS: A degree in Data Science, Computer Science, Management Information Systems (MIS), Finance, Statistics, or a related field could be an advantage Significant experience as a Data Analyst, Business Intelligence / BI Analyst, Market Research Analyst, Financial Analyst, Statistician, or equivalent role Experience collaborating with cross-functional teams, at all levels Experience with using business user data for the purpose of providing data-driven insights and recommendations that support strategic decision-making processes Experience of the creation of reports, dashboards, and data visualisations to communicate insights and findings to a variety of internal and external stakeholders Substantial experience with relational customer databases and query tools Design experience in Microsoft Azure/Fabric and Power BI WHAT WE OFFER OUR BUSINESS ANALYTICS SPECIALISTS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 15, 2026
Full time
ROLE: Business Analytics Specialists x 2 HOURS: Monday - Friday - 08:30 - 17:00 SALARY: Negotiable, dependent upon skills and experience BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook, Somercotes / Remote working Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting Business Analytics Specialists to join our growing I.T. Team, to leverage data and analytical tools, and extract and interpret valuable insights which provide data-driven decision insight, business intelligence, reporting and analysis, and dashboard creation for our various functions. WHAT OUR BUSINESS ANALYTICS SPECIALISTS DO: Understand decision-making processes, workflows, and business and information needs o Translate business needs into analytics, reporting requirements to support workflows and decision making Understand information needs, and identify ways to visualise and present user-friendly information, clearly Proactively mine data warehouses to identify trends and patterns, and generate insights Deliver enhanced information visualisation through the development of dashboards and user interfaces Work closely with system support, solution architects, and business units for knowledge sharing, mentoring, and training Develop analytical strategies to solve business problems by understanding the business problem, identifying relevant data, gathering and summarising data meaningfully, and applying appropriate analysis Transform complex data into easy-to-follow reporting, through graphing, charts, and dashboards Design and implement components of the ETL process from various sources into the organisation's data systems WHAT WE NEED FROM OUR BUSINESS ANALYTICS SPECIALISTS: A degree in Data Science, Computer Science, Management Information Systems (MIS), Finance, Statistics, or a related field could be an advantage Significant experience as a Data Analyst, Business Intelligence / BI Analyst, Market Research Analyst, Financial Analyst, Statistician, or equivalent role Experience collaborating with cross-functional teams, at all levels Experience with using business user data for the purpose of providing data-driven insights and recommendations that support strategic decision-making processes Experience of the creation of reports, dashboards, and data visualisations to communicate insights and findings to a variety of internal and external stakeholders Substantial experience with relational customer databases and query tools Design experience in Microsoft Azure/Fabric and Power BI WHAT WE OFFER OUR BUSINESS ANALYTICS SPECIALISTS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Feb 15, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Kedrion Biopharma is recruiting for a Chemistry Analyst to join the Quality Department at our Elstree, Hertfordshire site. This role offers the opportunity to work within a Quality Laboratory environment, supporting routine analytical testing and quality activities in line with established procedures and Good Manufacturing Practice (GMP). As a Chemistry Analyst, you will play an important role within the Quality Laboratory team, carrying out laboratory testing, supporting documentation activities, and contributing to the smooth day-to-day operation of the department. This position would suit someone with hands on laboratory experience who is comfortable working to defined procedures and quality standards, and who is keen to continue developing their skills within a regulated environment. Experience working in a laboratory setting is essential; this may have been gained through academic study, university research projects, industrial placements, or early professional experience. We particularly welcome applications from candidates at the beginning of their careers who are looking to build strong foundations in a GMP regulated laboratory environment. Familiarity with pipettes and UV equipment would also be beneficial. Our site is not easily accessible by public transport so please take this into consideration when applying as this role is fully on site. Duties & Responsibilities - To perform a wide variety of testing in accordance with Standard Operating Procedures, BPL policies and GMP. Responsible for preparing reagents, standards and control samples and contribute to general laboratory housekeeping duties. To promptly report any deviations, out of specification / limits results. To assist where required with investigations. To read, collate, report and archive results using defined documentation and computer systems. To ensure equipment used is clean, calibrated and maintained. Perform system suitability checks where required. To assist with the calibration or validation of laboratory equipment and automated systems. Ensure good stock control. To operate a variety of instrumentation and computer software packages intended for data analysis, collation and other related applications (e.g. LIMS). Assist in projects as and when required (including but not limited to; testing of samples, preparation of components, reporting of results, etc.) Skills & Education required to help you within the role - Degree in a relevant scientific discipline such as Chemistry, Pharmaceutical Science or Biochemistry. Computer literate - competent in the use of Microsoft Office, in particular Word and Excel at an intermediate level. Communication skills - Able to communicate clearly and persuasively with your team, managers, peers and clients. Practical laboratory skills. Understanding of GMP/GLP. Good knowledge of the pharmaceutical industry, both within a laboratory and across pharmaceutical processes. Knowledge of laboratory SOPs and ability to revise and write new procedures. Knowledge of stock control and budgeting in own area. Experience using analytical equipment and pipettes. Experience writing reports. Able to work effectively with others. In return we offer - We're looking for highly motivated and experienced people to drive the business forward. In return you'll be supported in developing your skills with ongoing training and career opportunities. Pension Life insurance On site parking Employee assistance programme Virtual GP Cycle to work scheme Subsidised canteen Employee discounts and cash back Family friendly policies Employee recognition programme Please apply today for immediate consideration.
Feb 15, 2026
Full time
Kedrion Biopharma is recruiting for a Chemistry Analyst to join the Quality Department at our Elstree, Hertfordshire site. This role offers the opportunity to work within a Quality Laboratory environment, supporting routine analytical testing and quality activities in line with established procedures and Good Manufacturing Practice (GMP). As a Chemistry Analyst, you will play an important role within the Quality Laboratory team, carrying out laboratory testing, supporting documentation activities, and contributing to the smooth day-to-day operation of the department. This position would suit someone with hands on laboratory experience who is comfortable working to defined procedures and quality standards, and who is keen to continue developing their skills within a regulated environment. Experience working in a laboratory setting is essential; this may have been gained through academic study, university research projects, industrial placements, or early professional experience. We particularly welcome applications from candidates at the beginning of their careers who are looking to build strong foundations in a GMP regulated laboratory environment. Familiarity with pipettes and UV equipment would also be beneficial. Our site is not easily accessible by public transport so please take this into consideration when applying as this role is fully on site. Duties & Responsibilities - To perform a wide variety of testing in accordance with Standard Operating Procedures, BPL policies and GMP. Responsible for preparing reagents, standards and control samples and contribute to general laboratory housekeeping duties. To promptly report any deviations, out of specification / limits results. To assist where required with investigations. To read, collate, report and archive results using defined documentation and computer systems. To ensure equipment used is clean, calibrated and maintained. Perform system suitability checks where required. To assist with the calibration or validation of laboratory equipment and automated systems. Ensure good stock control. To operate a variety of instrumentation and computer software packages intended for data analysis, collation and other related applications (e.g. LIMS). Assist in projects as and when required (including but not limited to; testing of samples, preparation of components, reporting of results, etc.) Skills & Education required to help you within the role - Degree in a relevant scientific discipline such as Chemistry, Pharmaceutical Science or Biochemistry. Computer literate - competent in the use of Microsoft Office, in particular Word and Excel at an intermediate level. Communication skills - Able to communicate clearly and persuasively with your team, managers, peers and clients. Practical laboratory skills. Understanding of GMP/GLP. Good knowledge of the pharmaceutical industry, both within a laboratory and across pharmaceutical processes. Knowledge of laboratory SOPs and ability to revise and write new procedures. Knowledge of stock control and budgeting in own area. Experience using analytical equipment and pipettes. Experience writing reports. Able to work effectively with others. In return we offer - We're looking for highly motivated and experienced people to drive the business forward. In return you'll be supported in developing your skills with ongoing training and career opportunities. Pension Life insurance On site parking Employee assistance programme Virtual GP Cycle to work scheme Subsidised canteen Employee discounts and cash back Family friendly policies Employee recognition programme Please apply today for immediate consideration.
Department: Security Company: Canary Wharf Management Limited Reporting to: Director - Security & Resilience JOB SUMMARY The Associate Director - Security Technology will manage and develop Security Technology for the CW Group, providing leadership to the wider Security Technology team whilst ensuring that delivery remains aligned with the broader Security department roadmap. The postholder will hold full Access Control Management across estate wide systems and will oversee the overall Security Technology department workload and all deployed physical Security systems. The Postholder will also provide subject matter expertise in a consultancy capacity to internal departments as required and will lead the delivery of larger Security Technology projects that support core business objectives. This role is based in the office, with the flexibility to work from home one day a week. Salary up to £95,000 MAIN RESPONSIBILITIES Manage the CWG and sub-contractor Security Technology teams by triaging incoming workload, scheduling and deploying resources to meet operational requirements, and balancing reactive break/fix activity, scheduled and emergency upgrades, and proof of concept trials for new technology. Capture operational and business requirements from the Group, formalise and develop proposals, feeding these into the Security Technical Team for delivery. Conduct regular reviews of vendors and installers, including labour rates, cost of goods and performance, delivering tenders and cost comparatives in line with company policy, and act as contract owner for the sitewide systems incumbent contractor, the Hostile Vehicle Mitigation contractor, radios, and Estate Alert. Line management responsibility for Security Technology Access Control Senior Administrator, Security Technology Access Control Administrator, Apprentice Security Technology Analyst, and Security Technology Project Manager. Lead the Security Technology workstream for major cross business projects, including enterprise wide programmes, ensuring alignment with security governance, technical architecture, operational requirements and the wider Security roadmap, and ensuring that larger projects are delivered on time, within budget and in compliance with CWML Security standards while operating to a zero downtime, 'always on' philosophy. Present Roadmaps, forecast of events, emerging technologies and proof of concepts to line management. Work in partnership with IT on integrated technical systems, ensuring aligned governance, roadmaps, and delivery of business critical security technologies. Responsible for horizon scanning and continuous improvement, delivering upgrades of security hardware and software across all critical technology, including leadership of the revitalised Access Control Programme (CW App). Budget owner for annual budget of approximately £1.7m, liaising with internal clients as necessary to secure funding to complete annual objectives. Provide accurate, timely attendance and activity reports for senior leadership, including Managing Director level. Hostile Vehicle Mitigation specialist and installation project manager, including globally unique automated mitigation systems. Management and system ownership of estate wide physical security systems - including access control, CCTV, body worn cameras, radios, visitor management, intercoms, radio systems, Estate Alert and HID Mobile - covering governance, compliance, data management, auditing, reporting, user support, policy enforcement, visitor management, process improvement, and technical troubleshooting/escalation. Responsible for asset and lifecycle management of 10,000+ endpoint devices. Provide support / resolutions (i.e. react) to day to day operational tasks. To carry out other reasonable duties as requested by line management within the Security department. PERSON SPECIFICATION Demonstrable experience leading complex security technology projects and managing multi disciplinary teams within a corporate or critical infrastructure environment, including line management and development of specialist technical roles. Proven experience in managing and overseeing sub contractors and external delivery partners, ensuring quality, compliance and commercial value. Demonstrable leadership capability, including setting strategic direction, leading diverse teams and building effective working relationships across the organisation. Strong communication skills-both written and verbal-with the ability to adapt style to technical and non technical audiences. Strong customer service mindset, with a track record of delivering high quality support and solutions to internal and external stakeholders. Experience of the full procurement lifecycle, from requirements definition through to competitive tendering, evaluation and contractual award. Flexibility to work outside normal business hours and in varied environments, including construction and live operational settings, as required by business needs. Professional, credible and well presented, with the ability to build trust, represent the organisation effectively and maintain high personal standards. Detailed knowledge of Genetec systems, including CCTV, ANPR and Access Control. (e) In depth knowledge of CCure Access Control systems, including system administration, configuration and troubleshooting. (e) Strong working knowledge of the PFM system, including its use for monitoring activity, performance and reporting. (e) Experience with any of the following systems/software is advantageous: SwiftConnect, Equiem, BriefCam, Motorola TRBOnet, SQL, Power BI Commitment to equality, diversity and inclusion, and the ability to role model these principles in day to day conduct. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise
Feb 15, 2026
Full time
Department: Security Company: Canary Wharf Management Limited Reporting to: Director - Security & Resilience JOB SUMMARY The Associate Director - Security Technology will manage and develop Security Technology for the CW Group, providing leadership to the wider Security Technology team whilst ensuring that delivery remains aligned with the broader Security department roadmap. The postholder will hold full Access Control Management across estate wide systems and will oversee the overall Security Technology department workload and all deployed physical Security systems. The Postholder will also provide subject matter expertise in a consultancy capacity to internal departments as required and will lead the delivery of larger Security Technology projects that support core business objectives. This role is based in the office, with the flexibility to work from home one day a week. Salary up to £95,000 MAIN RESPONSIBILITIES Manage the CWG and sub-contractor Security Technology teams by triaging incoming workload, scheduling and deploying resources to meet operational requirements, and balancing reactive break/fix activity, scheduled and emergency upgrades, and proof of concept trials for new technology. Capture operational and business requirements from the Group, formalise and develop proposals, feeding these into the Security Technical Team for delivery. Conduct regular reviews of vendors and installers, including labour rates, cost of goods and performance, delivering tenders and cost comparatives in line with company policy, and act as contract owner for the sitewide systems incumbent contractor, the Hostile Vehicle Mitigation contractor, radios, and Estate Alert. Line management responsibility for Security Technology Access Control Senior Administrator, Security Technology Access Control Administrator, Apprentice Security Technology Analyst, and Security Technology Project Manager. Lead the Security Technology workstream for major cross business projects, including enterprise wide programmes, ensuring alignment with security governance, technical architecture, operational requirements and the wider Security roadmap, and ensuring that larger projects are delivered on time, within budget and in compliance with CWML Security standards while operating to a zero downtime, 'always on' philosophy. Present Roadmaps, forecast of events, emerging technologies and proof of concepts to line management. Work in partnership with IT on integrated technical systems, ensuring aligned governance, roadmaps, and delivery of business critical security technologies. Responsible for horizon scanning and continuous improvement, delivering upgrades of security hardware and software across all critical technology, including leadership of the revitalised Access Control Programme (CW App). Budget owner for annual budget of approximately £1.7m, liaising with internal clients as necessary to secure funding to complete annual objectives. Provide accurate, timely attendance and activity reports for senior leadership, including Managing Director level. Hostile Vehicle Mitigation specialist and installation project manager, including globally unique automated mitigation systems. Management and system ownership of estate wide physical security systems - including access control, CCTV, body worn cameras, radios, visitor management, intercoms, radio systems, Estate Alert and HID Mobile - covering governance, compliance, data management, auditing, reporting, user support, policy enforcement, visitor management, process improvement, and technical troubleshooting/escalation. Responsible for asset and lifecycle management of 10,000+ endpoint devices. Provide support / resolutions (i.e. react) to day to day operational tasks. To carry out other reasonable duties as requested by line management within the Security department. PERSON SPECIFICATION Demonstrable experience leading complex security technology projects and managing multi disciplinary teams within a corporate or critical infrastructure environment, including line management and development of specialist technical roles. Proven experience in managing and overseeing sub contractors and external delivery partners, ensuring quality, compliance and commercial value. Demonstrable leadership capability, including setting strategic direction, leading diverse teams and building effective working relationships across the organisation. Strong communication skills-both written and verbal-with the ability to adapt style to technical and non technical audiences. Strong customer service mindset, with a track record of delivering high quality support and solutions to internal and external stakeholders. Experience of the full procurement lifecycle, from requirements definition through to competitive tendering, evaluation and contractual award. Flexibility to work outside normal business hours and in varied environments, including construction and live operational settings, as required by business needs. Professional, credible and well presented, with the ability to build trust, represent the organisation effectively and maintain high personal standards. Detailed knowledge of Genetec systems, including CCTV, ANPR and Access Control. (e) In depth knowledge of CCure Access Control systems, including system administration, configuration and troubleshooting. (e) Strong working knowledge of the PFM system, including its use for monitoring activity, performance and reporting. (e) Experience with any of the following systems/software is advantageous: SwiftConnect, Equiem, BriefCam, Motorola TRBOnet, SQL, Power BI Commitment to equality, diversity and inclusion, and the ability to role model these principles in day to day conduct. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Support Risk Managers in their role of helping Portfolio Managers improve the risk/return profile delivered to investors Contribute to the identification of risks in the portfolios covered, escalate and resolve issues when identified and develop analytics and/or automate existing analytics on the desk Report into a senior member of the team to help oversee the broad group of portfolios. Although the role will have a specific asset class focus, we will make every effort to allow exposure to other asset classes worked on within the team Assist with processes to ensure that accurate risk analytics are available on a timely basis Analyse risk attribution reports for use by Portfolio Managers, Global Head of Investment Risk, Asset Class Heads and other interested users of the data such as senior management, marketing and compliance Work with Risk Managers in covering all aspects of investment risk, performance and other relevant metrics to ensure portfolios are managed in the client's best interest Partner with investment teams on fund structuring and portfolio optimization strategies Support implementation and development of quantitative solutions for risk management Enhance the infrastructure supporting the generation of risk reports across different asset classes Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Educated to degree level or equivalent A strong understanding of fund risks and risk systems, as well as the strengths and weaknesses of them Knowledge of risk models and concepts such as tracking error, VaR, and stress testing methodologies Knowledge of Python, SQL, Excel, VBA Good knowledge of capital markets and the fixed income asset class Some knowledge of derivatives (types, valuation/pricing, risks) Experience in a similar buy side market risk role preferable, market risk experience on the sell side will also be considered High degree of numeracy and quantitative skills Excellent communication/interpersonal skills and the ability to build strong working relationships with fund managers and internal clients Strong attention to detail and the ability to plan and organise own workload to perform both routine and ad hoc tasks Ability to assimilate knowledge quickly with a desire to improve knowledge of all Janus Henderson products/funds A flexible approach with the ability to think laterally Nice to have skills Working towards CFA or other professional qualification is an advantage Experience in a similar buy side market risk role preferable, market risk experience on the sell side will also be considered Some knowledge of Bloomberg, Aladdin, RiskMetrics, Barra or similar systems beneficial Investment areas Has responsibility for supporting portfolios in the Fixed Income Asset Class Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Feb 15, 2026
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Support Risk Managers in their role of helping Portfolio Managers improve the risk/return profile delivered to investors Contribute to the identification of risks in the portfolios covered, escalate and resolve issues when identified and develop analytics and/or automate existing analytics on the desk Report into a senior member of the team to help oversee the broad group of portfolios. Although the role will have a specific asset class focus, we will make every effort to allow exposure to other asset classes worked on within the team Assist with processes to ensure that accurate risk analytics are available on a timely basis Analyse risk attribution reports for use by Portfolio Managers, Global Head of Investment Risk, Asset Class Heads and other interested users of the data such as senior management, marketing and compliance Work with Risk Managers in covering all aspects of investment risk, performance and other relevant metrics to ensure portfolios are managed in the client's best interest Partner with investment teams on fund structuring and portfolio optimization strategies Support implementation and development of quantitative solutions for risk management Enhance the infrastructure supporting the generation of risk reports across different asset classes Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Educated to degree level or equivalent A strong understanding of fund risks and risk systems, as well as the strengths and weaknesses of them Knowledge of risk models and concepts such as tracking error, VaR, and stress testing methodologies Knowledge of Python, SQL, Excel, VBA Good knowledge of capital markets and the fixed income asset class Some knowledge of derivatives (types, valuation/pricing, risks) Experience in a similar buy side market risk role preferable, market risk experience on the sell side will also be considered High degree of numeracy and quantitative skills Excellent communication/interpersonal skills and the ability to build strong working relationships with fund managers and internal clients Strong attention to detail and the ability to plan and organise own workload to perform both routine and ad hoc tasks Ability to assimilate knowledge quickly with a desire to improve knowledge of all Janus Henderson products/funds A flexible approach with the ability to think laterally Nice to have skills Working towards CFA or other professional qualification is an advantage Experience in a similar buy side market risk role preferable, market risk experience on the sell side will also be considered Some knowledge of Bloomberg, Aladdin, RiskMetrics, Barra or similar systems beneficial Investment areas Has responsibility for supporting portfolios in the Fixed Income Asset Class Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
