Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Innovation is in our DNA - we thrive on pushing boundaries and adapting to new challenges with a flexible approach. Proud to be a global leader, our fast-paced growth provides exciting opportunities for our team and the community. Committed to maintaining trains and trams, our mission is to enhance vehicle safety and reliability. Our ultimate goal is to deliver a comfortable, dependable, and sustainable commuting experience for all passengers. Based out of multiple locations across the UK, our 24/7 operation means we're always on hand to deliver reliable technical support. Utilising the latest digital technology, we strive to enhance dependability, helping people to get to where they need to be! We wouldn't be where we are without our people. Working together as a team, we strive to achieve great things while supporting each other to thrive along the way. We're going places, so apply today and become part of our exciting journey. What can you expect from CAF Positive Work Environment: You will work in a positive environment, based on mutual respect and team spirit. Professional Development: Our projects are often measured in years, sometimes decades, giving you and the organisation a future. Learning and Autonomy: We will encourage you to work autonomously, being able to propose and decide 'what' and 'how'. Security and Reliability: CAF has been working for over 100 years on a path that stretches into the future, giving you the security you need. Cutting-edge technology: You will work with the latest technologies, facing the challenge of devising innovative approaches and solutions every day. What will be your role in the company? In this pivotal leadership role, you will define, lead, and deliver the digital transformation strategy for CAF's UK business. You'll oversee our IT department, digital services function, and the security of all on train IT systems. Acting as the senior advocate for digital innovation, you will collaborate closely with colleagues across the UK and in our Spanish headquarters to influence group wide digital direction. You'll provide strategic leadership across cyber security, data protection, and ISO 27001 compliance, ensuring our digital platforms, systems, and customer facing technologies are secure, reliable, and fully aligned with UK regulatory requirements. As the principal technical contact for Train Operating Companies, you will drive excellence in on train software, digital services, and operational performance. What will make you successful in this position? Academic & Professional Qualifications: • Bachelor's degree in a relevant discipline (e.g. Information Technology/Systems, Cyber Security, Software/Data/Electrical Engineering). • Ideally holds one or more relevant certifications related to ISO 27001, cyber security, or on train IT security such as: • CISSP - Certified Information Systems Security Professional • CISM - Certified Information Security Manager • ISO 27001 Lead Implementer or Lead Auditor • CompTIA Security+ or Cybersecurity Analyst (CySA+) • Proven experience leading IT, digital, cyber security, or transformation functions in a complex, regulated, or technical environment. • Strong understanding of cybersecurity frameworks and hands on experience maintaining ISO 27001 accreditation. • Experience working with operational technology (OT) or transport related digital systems. • Ability to translate strategic objectives into practical implementation plans with measurable outcomes. • Excellent stakeholder management skills, including influencing at executive and international levels. • Demonstrated ability to lead multidisciplinary teams and drive organisational change. • Experience within rail, transport, or manufacturing sectors. • Understanding of UK rail regulatory frameworks and standards for on train systems. ABOUT WHAT WE OFFER A Real Living Wage employer and proud signatory of the Armed Forces Covenant, RSSB Mental Health Charter and Women in Rail EDI Charter, we've a lot to shout about at CAF. Creating a culture of inclusivity and belonging is really important to us and we're proud to offer our people a range of benefits to support wellbeing including 25 days annual leave, an excellent workplace pension scheme (with up to 10% contribution from us), not forgetting to mention our generous health care cash plan and Bike2Work scheme just to name a few! Looking for career development? Our Professional Sponsorship scheme will help you to achieve your goals while our Flexible Working policy and Family Friendly culture mean everyone is supported to thrive at CAF. As a socially responsible business, we offer paid volunteering days and promote a variety of social value initiatives, including tree-planting, company-wide donation drives, and providing support to the homeless community and refugees. We're creating waves of positive change through delivering meaningful social value impact on and off the tracks!
Feb 17, 2026
Full time
Innovation is in our DNA - we thrive on pushing boundaries and adapting to new challenges with a flexible approach. Proud to be a global leader, our fast-paced growth provides exciting opportunities for our team and the community. Committed to maintaining trains and trams, our mission is to enhance vehicle safety and reliability. Our ultimate goal is to deliver a comfortable, dependable, and sustainable commuting experience for all passengers. Based out of multiple locations across the UK, our 24/7 operation means we're always on hand to deliver reliable technical support. Utilising the latest digital technology, we strive to enhance dependability, helping people to get to where they need to be! We wouldn't be where we are without our people. Working together as a team, we strive to achieve great things while supporting each other to thrive along the way. We're going places, so apply today and become part of our exciting journey. What can you expect from CAF Positive Work Environment: You will work in a positive environment, based on mutual respect and team spirit. Professional Development: Our projects are often measured in years, sometimes decades, giving you and the organisation a future. Learning and Autonomy: We will encourage you to work autonomously, being able to propose and decide 'what' and 'how'. Security and Reliability: CAF has been working for over 100 years on a path that stretches into the future, giving you the security you need. Cutting-edge technology: You will work with the latest technologies, facing the challenge of devising innovative approaches and solutions every day. What will be your role in the company? In this pivotal leadership role, you will define, lead, and deliver the digital transformation strategy for CAF's UK business. You'll oversee our IT department, digital services function, and the security of all on train IT systems. Acting as the senior advocate for digital innovation, you will collaborate closely with colleagues across the UK and in our Spanish headquarters to influence group wide digital direction. You'll provide strategic leadership across cyber security, data protection, and ISO 27001 compliance, ensuring our digital platforms, systems, and customer facing technologies are secure, reliable, and fully aligned with UK regulatory requirements. As the principal technical contact for Train Operating Companies, you will drive excellence in on train software, digital services, and operational performance. What will make you successful in this position? Academic & Professional Qualifications: • Bachelor's degree in a relevant discipline (e.g. Information Technology/Systems, Cyber Security, Software/Data/Electrical Engineering). • Ideally holds one or more relevant certifications related to ISO 27001, cyber security, or on train IT security such as: • CISSP - Certified Information Systems Security Professional • CISM - Certified Information Security Manager • ISO 27001 Lead Implementer or Lead Auditor • CompTIA Security+ or Cybersecurity Analyst (CySA+) • Proven experience leading IT, digital, cyber security, or transformation functions in a complex, regulated, or technical environment. • Strong understanding of cybersecurity frameworks and hands on experience maintaining ISO 27001 accreditation. • Experience working with operational technology (OT) or transport related digital systems. • Ability to translate strategic objectives into practical implementation plans with measurable outcomes. • Excellent stakeholder management skills, including influencing at executive and international levels. • Demonstrated ability to lead multidisciplinary teams and drive organisational change. • Experience within rail, transport, or manufacturing sectors. • Understanding of UK rail regulatory frameworks and standards for on train systems. ABOUT WHAT WE OFFER A Real Living Wage employer and proud signatory of the Armed Forces Covenant, RSSB Mental Health Charter and Women in Rail EDI Charter, we've a lot to shout about at CAF. Creating a culture of inclusivity and belonging is really important to us and we're proud to offer our people a range of benefits to support wellbeing including 25 days annual leave, an excellent workplace pension scheme (with up to 10% contribution from us), not forgetting to mention our generous health care cash plan and Bike2Work scheme just to name a few! Looking for career development? Our Professional Sponsorship scheme will help you to achieve your goals while our Flexible Working policy and Family Friendly culture mean everyone is supported to thrive at CAF. As a socially responsible business, we offer paid volunteering days and promote a variety of social value initiatives, including tree-planting, company-wide donation drives, and providing support to the homeless community and refugees. We're creating waves of positive change through delivering meaningful social value impact on and off the tracks!
Junior Compliance Analyst Location: Liverpool Contract: 12-Month Fixed Term Salary: Competitive An exciting opportunity has arisen for a Junior Compliance Analyst to join a busy and supportive Risk and Compliance team in Liverpool. This role is ideal for someone looking to develop a career in risk management, compliance, or client due diligence within a professional services environment. You will support the Business Acceptance Manager and Senior Analysts across all aspects of new client and matter intake , ensuring compliance with internal policies and regulatory requirements Key Responsibilities Manage day-to-day tasks relating to all aspects of client and matter inception. Conduct client due diligence checks and determine appropriate levels of due diligence in line with Anti-Money Laundering (AML) regulations. Carry out conflict searches and identify, resolve, or escalate potential conflict issues. Use internal and external databases to conduct research as part of the due diligence process. Assess risk profiles for new and existing clients and escalate concerns as required. Provide advice to colleagues on AML, inception, and conflict-related queries. Ensure information barriers are correctly created and maintained. Assist the wider Risk Team with ad hoc compliance queries. Participate in team and firmwide projects, supporting UK and international operations. Knowledge, Skills & Experience Previous experience in client due diligence or conflict analysis is beneficial but not essential. Experience in a professional services or legal environment is advantageous. Understanding of SRA or equivalent professional conduct rules relating to conflicts and confidentiality is an advantage. Strong written and verbal communication skills. Excellent attention to detail and ability to research and summarise findings clearly. Analytical thinker able to draw reasoned conclusions from data. Confident dealing with stakeholders at all levels. Organised, proactive, and adaptable with the ability to manage multiple priorities. Team player with a collaborative approach and willingness to support others. Comfortable adapting to new systems, processes, and technologies. Attributes Professional, client-focused, and solutions-oriented approach. Enthusiastic about risk management and compliance. Reliable, hard-working, and committed to continuous learning. Confident and articulate communicator. Able to use initiative and adapt communication style to suit different audiences. Understands the importance of aligning personal and team goals with business objectives. Education & Background A university degree is preferred. Experience in a professional, legal, or financial environment is advantageous. Familiarity with compliance databases and IT systems is desirable. Open to graduate applicants seeking to build a career in risk and compliance. Working Arrangements Hours: Monday to Friday, 9:30am - 5:30pm (with occasional early or late shifts: 8:00-16:00 or 11:00-19:00). Hybrid Working: Minimum of 3 days per week in the Liverpool office. Contract: 12-month fixed term.
Feb 17, 2026
Full time
Junior Compliance Analyst Location: Liverpool Contract: 12-Month Fixed Term Salary: Competitive An exciting opportunity has arisen for a Junior Compliance Analyst to join a busy and supportive Risk and Compliance team in Liverpool. This role is ideal for someone looking to develop a career in risk management, compliance, or client due diligence within a professional services environment. You will support the Business Acceptance Manager and Senior Analysts across all aspects of new client and matter intake , ensuring compliance with internal policies and regulatory requirements Key Responsibilities Manage day-to-day tasks relating to all aspects of client and matter inception. Conduct client due diligence checks and determine appropriate levels of due diligence in line with Anti-Money Laundering (AML) regulations. Carry out conflict searches and identify, resolve, or escalate potential conflict issues. Use internal and external databases to conduct research as part of the due diligence process. Assess risk profiles for new and existing clients and escalate concerns as required. Provide advice to colleagues on AML, inception, and conflict-related queries. Ensure information barriers are correctly created and maintained. Assist the wider Risk Team with ad hoc compliance queries. Participate in team and firmwide projects, supporting UK and international operations. Knowledge, Skills & Experience Previous experience in client due diligence or conflict analysis is beneficial but not essential. Experience in a professional services or legal environment is advantageous. Understanding of SRA or equivalent professional conduct rules relating to conflicts and confidentiality is an advantage. Strong written and verbal communication skills. Excellent attention to detail and ability to research and summarise findings clearly. Analytical thinker able to draw reasoned conclusions from data. Confident dealing with stakeholders at all levels. Organised, proactive, and adaptable with the ability to manage multiple priorities. Team player with a collaborative approach and willingness to support others. Comfortable adapting to new systems, processes, and technologies. Attributes Professional, client-focused, and solutions-oriented approach. Enthusiastic about risk management and compliance. Reliable, hard-working, and committed to continuous learning. Confident and articulate communicator. Able to use initiative and adapt communication style to suit different audiences. Understands the importance of aligning personal and team goals with business objectives. Education & Background A university degree is preferred. Experience in a professional, legal, or financial environment is advantageous. Familiarity with compliance databases and IT systems is desirable. Open to graduate applicants seeking to build a career in risk and compliance. Working Arrangements Hours: Monday to Friday, 9:30am - 5:30pm (with occasional early or late shifts: 8:00-16:00 or 11:00-19:00). Hybrid Working: Minimum of 3 days per week in the Liverpool office. Contract: 12-month fixed term.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world's largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. We are looking for a driven Solution Consultant to join our sales team, who understands the technology's capability to optimise organisation design and workforce planning for prospects and customers. Role Solution Consultants are responsible for presenting the Orgvue platform and crucially, the value it can bring to our prospects and customers. They interact with the partner audience to execute the functional, technical, and business value aspects of the sales strategy. This includes developing appropriate solutions, building and delivering applicable product demonstrations, and establishing technical & SME relationships. Our Solution Consultants ideally require a background in the Orgvue platform, Enterprise Software broadly and its implementation, HRIS solutions (preferably) and/or SaaS full product lifecycles. Responsibilities Be the technical Subject Matter Expert (SME) of the Orgvue platform Work directly with enterprise companies, customers and consulting partners to learn about and document their major business challenges & pain points Credibly relate to this pain & demonstrate solutions to solve the audience's business problems Deliver sessions positioned to the audience appropriately, from C-Suite down to technical analysts. Closely partner with our Account Executives and Account Managers through direct customer interaction, driving confidence in our platform and removing all technical or workflow related objections throughout the sales cycle Alongside the Account Exec or Account Manager, build value based proposals for the customer or prospect, which highlights current challenges, paint a future vision and quantify the potential value Provide high level overview of product architecture, functionality, data requirements and integration with other enterprise applications (as required by the audience) Deliver functional and technical related responses to RFIs and RFP tenders whilst coordinate the wider business engagement Assist the sales team (AEs and AMs) with sales strategy for their pipeline Act as one of the principal sales liaisons with global consulting services, product engineering, and marketing departments in communicating market requirements and other pertinent information When required, establish Proof of Concept (POC)/pilot key success criteria (objectives, baseline metrics, goals, agenda, duration, etc.) and support the POC/pilot process. Promote team education, enablement and knowledge sharing Represent Orgvue at conferences, tradeshows and support marketing in the delivery of social content around our solution offerings Designing enterprise class solutions as a fully integrated SaaS solution Flexibility and willingness to travel, when required Keep up to date on relevant competitive solutions and engage with marketing on this when needed Understand and map client's HR tech landscape, to understand Orgvue's ability to solve the experienced pain in the business. 1 3+ years previous experience as a pre sales engineer, technical consultant, or similar, with proven track record in HR, Org Design or ERP software. Good understanding of the Workforce Planning space would be also advantageous. Experience in working in or alongside transformation activities across a business, either as a vendor or a customer Familiar expertise with SaaS or Cloud CRM solutions, preferably HR, finance or planning platforms Very strong verbal, written, presentation, & interpersonal communication skills Undergraduate degree in relevant subject (Engineering, Information Systems, Computer Science, Mathematics, etc.) or equivalent work experience Hybrid working 1 day a week in the London office Wellbeing: Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day Subsidised Gym Membership Private Medical Insurance (including Dental and Vision) and Life Assurance 25 days holiday (increasing to 30 days at a rate of 1 extra day per year) Summer Fridays (half day Fridays for the months of July and August) Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3% Season ticket Loan Cycle to Work Scheme
Feb 17, 2026
Full time
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world's largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. We are looking for a driven Solution Consultant to join our sales team, who understands the technology's capability to optimise organisation design and workforce planning for prospects and customers. Role Solution Consultants are responsible for presenting the Orgvue platform and crucially, the value it can bring to our prospects and customers. They interact with the partner audience to execute the functional, technical, and business value aspects of the sales strategy. This includes developing appropriate solutions, building and delivering applicable product demonstrations, and establishing technical & SME relationships. Our Solution Consultants ideally require a background in the Orgvue platform, Enterprise Software broadly and its implementation, HRIS solutions (preferably) and/or SaaS full product lifecycles. Responsibilities Be the technical Subject Matter Expert (SME) of the Orgvue platform Work directly with enterprise companies, customers and consulting partners to learn about and document their major business challenges & pain points Credibly relate to this pain & demonstrate solutions to solve the audience's business problems Deliver sessions positioned to the audience appropriately, from C-Suite down to technical analysts. Closely partner with our Account Executives and Account Managers through direct customer interaction, driving confidence in our platform and removing all technical or workflow related objections throughout the sales cycle Alongside the Account Exec or Account Manager, build value based proposals for the customer or prospect, which highlights current challenges, paint a future vision and quantify the potential value Provide high level overview of product architecture, functionality, data requirements and integration with other enterprise applications (as required by the audience) Deliver functional and technical related responses to RFIs and RFP tenders whilst coordinate the wider business engagement Assist the sales team (AEs and AMs) with sales strategy for their pipeline Act as one of the principal sales liaisons with global consulting services, product engineering, and marketing departments in communicating market requirements and other pertinent information When required, establish Proof of Concept (POC)/pilot key success criteria (objectives, baseline metrics, goals, agenda, duration, etc.) and support the POC/pilot process. Promote team education, enablement and knowledge sharing Represent Orgvue at conferences, tradeshows and support marketing in the delivery of social content around our solution offerings Designing enterprise class solutions as a fully integrated SaaS solution Flexibility and willingness to travel, when required Keep up to date on relevant competitive solutions and engage with marketing on this when needed Understand and map client's HR tech landscape, to understand Orgvue's ability to solve the experienced pain in the business. 1 3+ years previous experience as a pre sales engineer, technical consultant, or similar, with proven track record in HR, Org Design or ERP software. Good understanding of the Workforce Planning space would be also advantageous. Experience in working in or alongside transformation activities across a business, either as a vendor or a customer Familiar expertise with SaaS or Cloud CRM solutions, preferably HR, finance or planning platforms Very strong verbal, written, presentation, & interpersonal communication skills Undergraduate degree in relevant subject (Engineering, Information Systems, Computer Science, Mathematics, etc.) or equivalent work experience Hybrid working 1 day a week in the London office Wellbeing: Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day Subsidised Gym Membership Private Medical Insurance (including Dental and Vision) and Life Assurance 25 days holiday (increasing to 30 days at a rate of 1 extra day per year) Summer Fridays (half day Fridays for the months of July and August) Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3% Season ticket Loan Cycle to Work Scheme
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Asbestos Quality Manager Essex Salary up to 52,000 Are you an experienced Asbestos Quality Manager ready to take ownership of standards, compliance and technical excellence across a growing operation in Essex? This is a senior opportunity for an Asbestos Quality Manager who wants real influence over auditing, training and continuous improvement, not just a title. A well established environmental consultancy with a strong presence across Essex and the wider South East is looking to appoint an Asbestos Quality Manager to oversee quality systems, technical compliance and best practice across its asbestos division. The business has a solid reputation in the region, long term commercial contracts and a leadership team that understands the importance of doing things properly. The Role As Asbestos Quality Manager, you will act as the technical lead for asbestos surveying and analytical services across Essex. You will ensure all work meets UKAS standards and HSE guidance, while supporting surveyors and analysts with mentoring and practical advice. Key Responsibilities Oversee and maintain the company's quality management systems in line with ISO 17020 and ISO 17025 Plan and conduct internal audits across sites in Essex and surrounding areas Provide technical support to surveyors and analysts on complex projects Lead on non conformances, corrective actions and continuous improvement Deliver toolbox talks and refresher training to maintain high technical standards Act as the main point of contact during external audits About You Strong background in asbestos surveying and or analytical work Comprehensive knowledge of UKAS requirements and HSG guidance Previous experience in a senior technical or quality focused role BOHS qualifications such as P402, P403, P404, with additional modules advantageous Confident communicator, comfortable challenging processes and driving improvement RSPH Level 4 or the CoCa is mandatory Why Join 52,000 salary Senior level responsibility within a respected Essex based consultancy Clear influence over quality strategy and operational standards Supportive leadership team and stable, long term contracts This Asbestos Quality Manager role offers genuine scope to shape standards and make a measurable impact across the Essex region. Apply now or contact our team for an informal chat about this Asbestos Quality Manager opportunity in Essex.
Feb 17, 2026
Full time
Asbestos Quality Manager Essex Salary up to 52,000 Are you an experienced Asbestos Quality Manager ready to take ownership of standards, compliance and technical excellence across a growing operation in Essex? This is a senior opportunity for an Asbestos Quality Manager who wants real influence over auditing, training and continuous improvement, not just a title. A well established environmental consultancy with a strong presence across Essex and the wider South East is looking to appoint an Asbestos Quality Manager to oversee quality systems, technical compliance and best practice across its asbestos division. The business has a solid reputation in the region, long term commercial contracts and a leadership team that understands the importance of doing things properly. The Role As Asbestos Quality Manager, you will act as the technical lead for asbestos surveying and analytical services across Essex. You will ensure all work meets UKAS standards and HSE guidance, while supporting surveyors and analysts with mentoring and practical advice. Key Responsibilities Oversee and maintain the company's quality management systems in line with ISO 17020 and ISO 17025 Plan and conduct internal audits across sites in Essex and surrounding areas Provide technical support to surveyors and analysts on complex projects Lead on non conformances, corrective actions and continuous improvement Deliver toolbox talks and refresher training to maintain high technical standards Act as the main point of contact during external audits About You Strong background in asbestos surveying and or analytical work Comprehensive knowledge of UKAS requirements and HSG guidance Previous experience in a senior technical or quality focused role BOHS qualifications such as P402, P403, P404, with additional modules advantageous Confident communicator, comfortable challenging processes and driving improvement RSPH Level 4 or the CoCa is mandatory Why Join 52,000 salary Senior level responsibility within a respected Essex based consultancy Clear influence over quality strategy and operational standards Supportive leadership team and stable, long term contracts This Asbestos Quality Manager role offers genuine scope to shape standards and make a measurable impact across the Essex region. Apply now or contact our team for an informal chat about this Asbestos Quality Manager opportunity in Essex.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Senior Data Analyst (12-month Fixed Term Contract) Department: Operations Analytics Hub Reporting to: Data & Insight Manager We're looking for a Senior Analyst who can do far more than report on performance, you'll be the engine behind our customer insight strategy. This role is ideal for someone who loves analysis, experimentation and building models that genuinely influence how a business operates! You'll take the lead on sophisticated work across the Operations Analytics Hub function and areas that feed into the team. We would like you to bring in experience of using techniques such as regression modelling, significance testing, forecasting and multivariate analysis to uncover significant patterns in sophisticated data. Develop, compose, implement and evaluate hypothesis-driven experiments, using frameworks to validate assumptions about customer behaviour, operational performance and product outcomes. We believe a key part of your impact will come from your ability to take analytical or predictive models through to production ensuring they're robust, scalable and usable in real-world decision-making. We will need you to translate sophisticated findings into clear, compelling narratives that guide senior partners and build business strategy! We are looking for someone who can champion analytical standard methodology across the team, ensuring data quality, reproducibility and methodological rigour. As a member of the function, you'll mentor junior analysts, helping them develop thinking, experiment design capability and confidence in communicating insight. Alongside this, you'll continue to drive the core insight agenda: improving data systems, enhancing data quality, producing high-value reporting and partnering with operational leaders to identify risks, opportunities and continuous improvement initiatives. Key Skills & Experience Strong analytical background with experience building and maintaining statistical and predictive models Advanced in SQL and Python Expertise in regression modelling, forecasting, significance testing and multivariate analysis Experience designing and evaluating hypothesis-driven experiments Ability to take analytical or predictive models into production environments Skilled at translating complex analysis into clear, actionable insight for senior partners Confident communicator with experience presenting at Senior Leadership level Advanced Excel and Power BI capability High level of initiative, curiosity and drive Ability to build positive relationships and partner optimally across the business Experience coaching or mentoring analysts and encouraging analytical procedure If you're excited by the idea of leading advanced analytics, shaping customer insight and driving data-led decision-making at a senior level, we'd love to hear from you. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Feb 17, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Senior Data Analyst (12-month Fixed Term Contract) Department: Operations Analytics Hub Reporting to: Data & Insight Manager We're looking for a Senior Analyst who can do far more than report on performance, you'll be the engine behind our customer insight strategy. This role is ideal for someone who loves analysis, experimentation and building models that genuinely influence how a business operates! You'll take the lead on sophisticated work across the Operations Analytics Hub function and areas that feed into the team. We would like you to bring in experience of using techniques such as regression modelling, significance testing, forecasting and multivariate analysis to uncover significant patterns in sophisticated data. Develop, compose, implement and evaluate hypothesis-driven experiments, using frameworks to validate assumptions about customer behaviour, operational performance and product outcomes. We believe a key part of your impact will come from your ability to take analytical or predictive models through to production ensuring they're robust, scalable and usable in real-world decision-making. We will need you to translate sophisticated findings into clear, compelling narratives that guide senior partners and build business strategy! We are looking for someone who can champion analytical standard methodology across the team, ensuring data quality, reproducibility and methodological rigour. As a member of the function, you'll mentor junior analysts, helping them develop thinking, experiment design capability and confidence in communicating insight. Alongside this, you'll continue to drive the core insight agenda: improving data systems, enhancing data quality, producing high-value reporting and partnering with operational leaders to identify risks, opportunities and continuous improvement initiatives. Key Skills & Experience Strong analytical background with experience building and maintaining statistical and predictive models Advanced in SQL and Python Expertise in regression modelling, forecasting, significance testing and multivariate analysis Experience designing and evaluating hypothesis-driven experiments Ability to take analytical or predictive models into production environments Skilled at translating complex analysis into clear, actionable insight for senior partners Confident communicator with experience presenting at Senior Leadership level Advanced Excel and Power BI capability High level of initiative, curiosity and drive Ability to build positive relationships and partner optimally across the business Experience coaching or mentoring analysts and encouraging analytical procedure If you're excited by the idea of leading advanced analytics, shaping customer insight and driving data-led decision-making at a senior level, we'd love to hear from you. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Broadcast Media Systems Support /Enterprise Systems Support Analyst This is a permanent position 45k + Bens Hybrid based, West London office 3 days a week, 2 wFH Enterprise Systems Support / Broadcast Media Applications Support Broadcast Media Applications Support Analyst/Enterprise Systems Support role, working for a global broadcaster (certified Great Place to Work ) supporting the business that creates exciting, award-winning TV channels and streaming content. This is a new exciting role suitable for someone that has previously worked in a application support/ systems support role within a broadcast media company/broadcast systems vendor. About the role: The role is responsible for ensuring the smooth operation, maintenance, configuration, and support of broadcast media business-critical applications. Looking for someone that has good broadcast content workflow knowledge and has provided User/systems support or integration support for some of the following broadcast applications: including Broadcast Scheduling systems / Broadcast Management Systems (BMS such as MediaGeniX Whats'On or similar BSS/IBMS), Media Asset Management (MAM), Media Asset Tracking (Microsoft Power BI/Qlik Snowflake based/), Post Production workflows etc When issues arise, this role leads the initial technical investigation at the application level, providing technical troubleshooting, user support, system monitoring, and documentation. In this role, you will need to develop good internal and external partnerships, and work with stakeholders and third parties to troubleshoot and make changes. This role serves as the main point of contact for technical issues related to our applications, some of which are SaaS-based, working closely with Technology engineering, business teams, and external vendors to maintain system stability, accuracy, and reliable integrations. You will triage issues, coordinate fixes and implement changes to the systems, working with the PMO on project based tickets and other teams to ensure these are successfully completed and tested within project timeframes. The ideal candidate will have strong problem-solving skills within broadcast IT/application environments, understand application behaviour and integrations/API's, a customer-focused mindset, and the ability to work collaboratively with technical teams, vendors, and end users. Competencies : Technical Troubleshooting within a broadcast application environment Prioritisation & Documentation Collaboration & Stakeholder Engagement Attention to Detail Strong ownership of systems and workflows Ability to work independently Minimum Requirements Approx 3 years of experience in similar application support, system support, product support, technical support, or IT operations role. At least 1 year in a similar broadcast application support role for a broadcast media company Experience with broadcast workflows/media systems/Broadcast Management Systems - Ideally Direct experience with MediaGeniX Whats'On Experience supporting media supply chains and tools like SDVI Rally/MAM/Post production/Media tracking etc Strong troubleshooting and analytical skills. Experience with ticketing systems. Understanding of APIs, integrations, and system workflows. Excellent communication and customer service skills. Experience supporting SaaS, cloud-based, or enterprise applications. Broadcast Vendor management experience. Understanding of Data applications ideally Snowflake, Microsoft Power Tools / Qlik etc. Key responsibilities: User Support Issue Resolution & Maintenance within a broadcast application area Provides operational and technical support for Sonar (Qlik-based), MediaGeniX What'sOn, and other systems, covering incident investigation, change requests, and bug fixes, including end-to-end problem identification, definition, and resolution. Diagnose, troubleshoot, and resolve incidents related to software performance, access, configuration, and data integrity. Log, track, and prioritise support tickets using Fresh Service ticketing system, ensuring clear communication with users. Investigate and resolve issues with interfaces, APIs, content workflows, and system integrations. Work with the business to coordinate testing of fixes/patches and upgrades. Assisting with planning of technical changes. Cover the Broadcast Engineering Supervisor tickets when required. Contribute to root cause analysis (RCA) for recurring or high-impact incidents and support the implementation of preventative and long-term solutions. Configuration & Administration Configure key applications, user roles, and permissions. Support system updates, releases, and patches, including testing and validation activities. Maintain system documentation, configuration details, and troubleshooting guides. Implementation & Testing Input into test plans for functional testing, UAT and performance testing. Follow test plans created by 3rd parties or internally. Test new developments. Working with the technology team on interface issues and system improvements. Implement changes for projects (for example channel launches, API or ad sales integrations) and other reasons, including but not restricted to configuring look up tables, channel configuration, media asset prototypes, dropdowns, user groups, user roles, screen layouts, preferences etc. Conduct functional testing, workflow validation, and data verification. Assist in creating reports. Assist in data migrations where required. Stakeholder & Vendor Collaboration Liaise with the Technology team and third-party vendors to resolve escalated issues. Communicate updates, resolutions, and timelines clearly to stakeholders. Work with third-party vendors to troubleshoot issues and implement updates. Provide clear communication on status, resolutions, risks, and timelines. Documentation & Knowledge Management Create and maintain user guides, FAQ documents, and training materials. Document support procedures, known issues, and resolution steps to improve support efficiency. Provide training or onboarding support for new system users. Application Monitoring & Maintenance Monitor application performance, availability, data flows, and integrations to ensure optimal functionality. Perform routine health checks, system verifications, and scheduled maintenance tasks. Escalate complex issues to development, infrastructure, or vendor teams when needed. Use monitoring and observability tools (e.g. Datadog) to track application performance, availability, data flows, and integrations, and to support early detection and investigation of issues. Values we look for: Curiosity is what drives us to question, explore, and innovate. We approach challenges with an open mind, ready to grow and evolve as the world changes around us. When we stay curious, we keep learning, discovering fresh opportunities, and pushing the boundaries of what's possible. Courage is showing up as your true self, with confidence and heart, even when the road ahead feels uncertain. It's about owning our choices, stepping beyond our comfort zone, and creating new paths and opportunities to explore for both our company and yourself. Care is part of everything we do - how we treat each other, approach our work, connect with our partners and the world. It's about creating a culture where everyone feels included, respected, and truly supported. By acting with care, we nurture trust within our teams, building meaningful relationships throughout our company. We welcome talented candidates with infectious enthusiasm who love what they do, and are ready to learn, develop and thrive. Here you'll find a community of innovative, creative and inspiring people who aren't afraid to embrace responsibility and try new things collaboratively, as a team About Us: We are a certified Great Place to Work with a can-do, motivated culture that believes in working to live, not just living to work. Every employee has a voice and is encouraged to be themselves and be ambitious. With offices in Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly international organisation that celebrates difference and diversity. As an inclusive employer, we value the diversity of our teams and want our workforce to reflect our wider society. We encourage and welcome applications from people from under-represented backgrounds and are keen to make sure we are inclusive and accessible to all.
Feb 17, 2026
Full time
Broadcast Media Systems Support /Enterprise Systems Support Analyst This is a permanent position 45k + Bens Hybrid based, West London office 3 days a week, 2 wFH Enterprise Systems Support / Broadcast Media Applications Support Broadcast Media Applications Support Analyst/Enterprise Systems Support role, working for a global broadcaster (certified Great Place to Work ) supporting the business that creates exciting, award-winning TV channels and streaming content. This is a new exciting role suitable for someone that has previously worked in a application support/ systems support role within a broadcast media company/broadcast systems vendor. About the role: The role is responsible for ensuring the smooth operation, maintenance, configuration, and support of broadcast media business-critical applications. Looking for someone that has good broadcast content workflow knowledge and has provided User/systems support or integration support for some of the following broadcast applications: including Broadcast Scheduling systems / Broadcast Management Systems (BMS such as MediaGeniX Whats'On or similar BSS/IBMS), Media Asset Management (MAM), Media Asset Tracking (Microsoft Power BI/Qlik Snowflake based/), Post Production workflows etc When issues arise, this role leads the initial technical investigation at the application level, providing technical troubleshooting, user support, system monitoring, and documentation. In this role, you will need to develop good internal and external partnerships, and work with stakeholders and third parties to troubleshoot and make changes. This role serves as the main point of contact for technical issues related to our applications, some of which are SaaS-based, working closely with Technology engineering, business teams, and external vendors to maintain system stability, accuracy, and reliable integrations. You will triage issues, coordinate fixes and implement changes to the systems, working with the PMO on project based tickets and other teams to ensure these are successfully completed and tested within project timeframes. The ideal candidate will have strong problem-solving skills within broadcast IT/application environments, understand application behaviour and integrations/API's, a customer-focused mindset, and the ability to work collaboratively with technical teams, vendors, and end users. Competencies : Technical Troubleshooting within a broadcast application environment Prioritisation & Documentation Collaboration & Stakeholder Engagement Attention to Detail Strong ownership of systems and workflows Ability to work independently Minimum Requirements Approx 3 years of experience in similar application support, system support, product support, technical support, or IT operations role. At least 1 year in a similar broadcast application support role for a broadcast media company Experience with broadcast workflows/media systems/Broadcast Management Systems - Ideally Direct experience with MediaGeniX Whats'On Experience supporting media supply chains and tools like SDVI Rally/MAM/Post production/Media tracking etc Strong troubleshooting and analytical skills. Experience with ticketing systems. Understanding of APIs, integrations, and system workflows. Excellent communication and customer service skills. Experience supporting SaaS, cloud-based, or enterprise applications. Broadcast Vendor management experience. Understanding of Data applications ideally Snowflake, Microsoft Power Tools / Qlik etc. Key responsibilities: User Support Issue Resolution & Maintenance within a broadcast application area Provides operational and technical support for Sonar (Qlik-based), MediaGeniX What'sOn, and other systems, covering incident investigation, change requests, and bug fixes, including end-to-end problem identification, definition, and resolution. Diagnose, troubleshoot, and resolve incidents related to software performance, access, configuration, and data integrity. Log, track, and prioritise support tickets using Fresh Service ticketing system, ensuring clear communication with users. Investigate and resolve issues with interfaces, APIs, content workflows, and system integrations. Work with the business to coordinate testing of fixes/patches and upgrades. Assisting with planning of technical changes. Cover the Broadcast Engineering Supervisor tickets when required. Contribute to root cause analysis (RCA) for recurring or high-impact incidents and support the implementation of preventative and long-term solutions. Configuration & Administration Configure key applications, user roles, and permissions. Support system updates, releases, and patches, including testing and validation activities. Maintain system documentation, configuration details, and troubleshooting guides. Implementation & Testing Input into test plans for functional testing, UAT and performance testing. Follow test plans created by 3rd parties or internally. Test new developments. Working with the technology team on interface issues and system improvements. Implement changes for projects (for example channel launches, API or ad sales integrations) and other reasons, including but not restricted to configuring look up tables, channel configuration, media asset prototypes, dropdowns, user groups, user roles, screen layouts, preferences etc. Conduct functional testing, workflow validation, and data verification. Assist in creating reports. Assist in data migrations where required. Stakeholder & Vendor Collaboration Liaise with the Technology team and third-party vendors to resolve escalated issues. Communicate updates, resolutions, and timelines clearly to stakeholders. Work with third-party vendors to troubleshoot issues and implement updates. Provide clear communication on status, resolutions, risks, and timelines. Documentation & Knowledge Management Create and maintain user guides, FAQ documents, and training materials. Document support procedures, known issues, and resolution steps to improve support efficiency. Provide training or onboarding support for new system users. Application Monitoring & Maintenance Monitor application performance, availability, data flows, and integrations to ensure optimal functionality. Perform routine health checks, system verifications, and scheduled maintenance tasks. Escalate complex issues to development, infrastructure, or vendor teams when needed. Use monitoring and observability tools (e.g. Datadog) to track application performance, availability, data flows, and integrations, and to support early detection and investigation of issues. Values we look for: Curiosity is what drives us to question, explore, and innovate. We approach challenges with an open mind, ready to grow and evolve as the world changes around us. When we stay curious, we keep learning, discovering fresh opportunities, and pushing the boundaries of what's possible. Courage is showing up as your true self, with confidence and heart, even when the road ahead feels uncertain. It's about owning our choices, stepping beyond our comfort zone, and creating new paths and opportunities to explore for both our company and yourself. Care is part of everything we do - how we treat each other, approach our work, connect with our partners and the world. It's about creating a culture where everyone feels included, respected, and truly supported. By acting with care, we nurture trust within our teams, building meaningful relationships throughout our company. We welcome talented candidates with infectious enthusiasm who love what they do, and are ready to learn, develop and thrive. Here you'll find a community of innovative, creative and inspiring people who aren't afraid to embrace responsibility and try new things collaboratively, as a team About Us: We are a certified Great Place to Work with a can-do, motivated culture that believes in working to live, not just living to work. Every employee has a voice and is encouraged to be themselves and be ambitious. With offices in Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly international organisation that celebrates difference and diversity. As an inclusive employer, we value the diversity of our teams and want our workforce to reflect our wider society. We encourage and welcome applications from people from under-represented backgrounds and are keen to make sure we are inclusive and accessible to all.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Senior Fundraising Analyst 12 Month Fixed Term Contract £43,989 - £49,143pa (GBP) City of London E1 8QS and we are a hybrid working organisation This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week. Remote contracts would not be considered for this role. Purpose of Role As a Senior Fundraising Analyst you play a leading role in supporting the charity s fundraising growth objectives through data analysis, supporter segmentation, and insight generation. Working within the central Data & Technology Directorate you will work closely with the Fundraising Directorate to optimise fundraising strategies and enhance understanding of supporter demographics. You will bring data analysis skills to interrogate data within the CRM and reporting dashboards, manage data segmentation and extraction requests, and directly support Fundraising colleagues to optimise campaign activity through a multi-channel supporter segmentation approach. Your previous experience in a similar fundraising-orientated role and expertise in data analysis will be crucial for driving insights that improve our fundraising and impact strategies. You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable analytics projects in a business partnering capacity. You ll believe in the power of data and insights as levers for affecting positive change. You will work at the heart of Comic Relief s operations, supporting the organisation work towards a Just World Free from Poverty. You will work within the Data & Technology Directorate, reporting into the Head of Data Analytics, and will be supported in your technical learning, organisational integration and career growth from within this central team. The Fundraising Directorate will welcome you as a Business Partner and work closely with you to ensure your integration and understanding of the organisation s fundraising objectives and strategy. Key responsibilities: Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects. Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising activity and segmentation within the CRM. Oversee and manage the segmentation within the CRM, ensuring the supporter experience when receiving communications from Comic Relief is as good as it can be. Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate . Data Tools and Architecture: Collaborate with other Analysts and Data Engineers to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization. Leverage Kusto (KQL within Azure Data Explorer) and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources. Utilise Power BI to build and maintain dashboards that provide clear and actionable insights. Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud to build and manage segments. Stakeholder Collaboration: Be a Business Partner for Fundraising teams to identify data requirements and ensure alignment with strategic objectives. Communicate complex data findings in a clear and actionable manner to non-technical stakeholders. Person specification Essential criteria Significant experience in securing five figure donations and managing a personal portfolio of major donors. Excellent verbal and written communicator, with the ability to communicate often complex programme and funding work in an engaging way to lay audiences. Significant experience in writing compelling cases for support and major donor appeals and proposals. Experience in creating and delivering high quality donor events. Ability to represent the organisation at a high level with external audiences. Experience in using a CRM (e.g. RaisersEdge, Salesforce, D365) including managing donor records, moves management, running queries and reports. Excellent team player with the ability to support colleagues in a fast-paced and busy environment. Ability to work proactively and manage a busy workload with a systematic approach to work. Desirable criteria Experience in securing six figure donations. Experience of Salesforce . Perks and benefits: Flexible working hours Work from home option Life Insurance Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Paid emergency leave Sabbatical Opportunities Professional development Mentoring/coaching Paid volunteer days Payroll giving Salary sacrifice Team social events Extracurricular clubs Cycle to work scheme Free fruit To apply please visit our website via the link and apply online. Comic Relief reserves the right to close the role early if a large number of applications are received. Don t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Why work at Comic Relief There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work. Disability Confident Employer As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Feb 16, 2026
Full time
Senior Fundraising Analyst 12 Month Fixed Term Contract £43,989 - £49,143pa (GBP) City of London E1 8QS and we are a hybrid working organisation This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week. Remote contracts would not be considered for this role. Purpose of Role As a Senior Fundraising Analyst you play a leading role in supporting the charity s fundraising growth objectives through data analysis, supporter segmentation, and insight generation. Working within the central Data & Technology Directorate you will work closely with the Fundraising Directorate to optimise fundraising strategies and enhance understanding of supporter demographics. You will bring data analysis skills to interrogate data within the CRM and reporting dashboards, manage data segmentation and extraction requests, and directly support Fundraising colleagues to optimise campaign activity through a multi-channel supporter segmentation approach. Your previous experience in a similar fundraising-orientated role and expertise in data analysis will be crucial for driving insights that improve our fundraising and impact strategies. You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable analytics projects in a business partnering capacity. You ll believe in the power of data and insights as levers for affecting positive change. You will work at the heart of Comic Relief s operations, supporting the organisation work towards a Just World Free from Poverty. You will work within the Data & Technology Directorate, reporting into the Head of Data Analytics, and will be supported in your technical learning, organisational integration and career growth from within this central team. The Fundraising Directorate will welcome you as a Business Partner and work closely with you to ensure your integration and understanding of the organisation s fundraising objectives and strategy. Key responsibilities: Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects. Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising activity and segmentation within the CRM. Oversee and manage the segmentation within the CRM, ensuring the supporter experience when receiving communications from Comic Relief is as good as it can be. Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate . Data Tools and Architecture: Collaborate with other Analysts and Data Engineers to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization. Leverage Kusto (KQL within Azure Data Explorer) and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources. Utilise Power BI to build and maintain dashboards that provide clear and actionable insights. Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud to build and manage segments. Stakeholder Collaboration: Be a Business Partner for Fundraising teams to identify data requirements and ensure alignment with strategic objectives. Communicate complex data findings in a clear and actionable manner to non-technical stakeholders. Person specification Essential criteria Significant experience in securing five figure donations and managing a personal portfolio of major donors. Excellent verbal and written communicator, with the ability to communicate often complex programme and funding work in an engaging way to lay audiences. Significant experience in writing compelling cases for support and major donor appeals and proposals. Experience in creating and delivering high quality donor events. Ability to represent the organisation at a high level with external audiences. Experience in using a CRM (e.g. RaisersEdge, Salesforce, D365) including managing donor records, moves management, running queries and reports. Excellent team player with the ability to support colleagues in a fast-paced and busy environment. Ability to work proactively and manage a busy workload with a systematic approach to work. Desirable criteria Experience in securing six figure donations. Experience of Salesforce . Perks and benefits: Flexible working hours Work from home option Life Insurance Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Paid emergency leave Sabbatical Opportunities Professional development Mentoring/coaching Paid volunteer days Payroll giving Salary sacrifice Team social events Extracurricular clubs Cycle to work scheme Free fruit To apply please visit our website via the link and apply online. Comic Relief reserves the right to close the role early if a large number of applications are received. Don t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Why work at Comic Relief There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work. Disability Confident Employer As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
About The Role Are you an experienced Principal Data Scientist ready to deliver cutting edge AI and machine learning solutions with real world impact? Join the RAC's AI Squad and help shape the future of our roadside assistance and contact centre operations. This influential role blends deep technical expertise with strategic leadership, helping deliver measurable improvements in how we support millions of customers. As a Principal Data Scientist, you'll lead high value AI/ML initiatives, working closely with the AI Squad Product Manager, that drive operational efficiency and smarter decision making across the RAC through the advanced use of large language models. If you're excited by impactful AI, large scale operational challenges and the opportunity to shape the RAC's next generation of intelligent systems, we'd love you to apply and become part of the team. The role is working hybrid hours working from either our Walsall or Bristol office. What You'll Be Doing Designing and deploying predictive and prescriptive models for operational use cases such as breakdown triage, workforce optimisation, and dynamic routing. Leading AI projects focused on delivering efficiencies across our operations to improve cost, productivity, and customer experience. Researching and implementing emerging AI technologies - including integrating large language models (LLMs) into frontline and back office workflows. Ensuring strong data governance, robust pipelines, and effective model lifecycle management. Translating operational challenges into AI/ML solutions with measurable business impact. Defining and tracking KPIs such as model accuracy, NPS, cost per job, and productivity metrics. Coaching and developing junior data scientists and analysts within the Innovation Squad. What You'll Bring We welcome applicants from all backgrounds who are passionate about impactful, responsible AI. Skills & Experience Proven experience leading AI/ML projects, ideally focused on operational or resource optimisation outcomes. Strong technical expertise in Python, SQL, and Snowflake. Experience developing forecasting, time series, optimisation, and NLP models. Cloud experience across AWS, Azure, or GCP. Solid understanding of MLOps, model monitoring, and scalable deployment. Ability to communicate complex technical concepts clearly to non technical teams. Experience delivering innovative solutions across sectors or disciplines. Qualifications Advanced degree in Data Science, Machine Learning, Statistics, or a related field. Benefits Earnings That Motivate - enjoy a competitive salary plus automatic enrolment in our 'Owning It Together' Colleague Share Scheme - a unique opportunity to share in RAC's future success and be rewarded for the exceptional work you deliver. Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. Time Off That Matters - enjoy 25 days annual leave, plus bank holidays. We also support work life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments. Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long term. Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5 star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Feb 16, 2026
Full time
About The Role Are you an experienced Principal Data Scientist ready to deliver cutting edge AI and machine learning solutions with real world impact? Join the RAC's AI Squad and help shape the future of our roadside assistance and contact centre operations. This influential role blends deep technical expertise with strategic leadership, helping deliver measurable improvements in how we support millions of customers. As a Principal Data Scientist, you'll lead high value AI/ML initiatives, working closely with the AI Squad Product Manager, that drive operational efficiency and smarter decision making across the RAC through the advanced use of large language models. If you're excited by impactful AI, large scale operational challenges and the opportunity to shape the RAC's next generation of intelligent systems, we'd love you to apply and become part of the team. The role is working hybrid hours working from either our Walsall or Bristol office. What You'll Be Doing Designing and deploying predictive and prescriptive models for operational use cases such as breakdown triage, workforce optimisation, and dynamic routing. Leading AI projects focused on delivering efficiencies across our operations to improve cost, productivity, and customer experience. Researching and implementing emerging AI technologies - including integrating large language models (LLMs) into frontline and back office workflows. Ensuring strong data governance, robust pipelines, and effective model lifecycle management. Translating operational challenges into AI/ML solutions with measurable business impact. Defining and tracking KPIs such as model accuracy, NPS, cost per job, and productivity metrics. Coaching and developing junior data scientists and analysts within the Innovation Squad. What You'll Bring We welcome applicants from all backgrounds who are passionate about impactful, responsible AI. Skills & Experience Proven experience leading AI/ML projects, ideally focused on operational or resource optimisation outcomes. Strong technical expertise in Python, SQL, and Snowflake. Experience developing forecasting, time series, optimisation, and NLP models. Cloud experience across AWS, Azure, or GCP. Solid understanding of MLOps, model monitoring, and scalable deployment. Ability to communicate complex technical concepts clearly to non technical teams. Experience delivering innovative solutions across sectors or disciplines. Qualifications Advanced degree in Data Science, Machine Learning, Statistics, or a related field. Benefits Earnings That Motivate - enjoy a competitive salary plus automatic enrolment in our 'Owning It Together' Colleague Share Scheme - a unique opportunity to share in RAC's future success and be rewarded for the exceptional work you deliver. Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. Time Off That Matters - enjoy 25 days annual leave, plus bank holidays. We also support work life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments. Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long term. Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5 star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
Feb 16, 2026
Full time
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Feb 16, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, Leeds or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - The ability to read and understand technical documentation and ask the right questions. Strong previous experience of leading technical analysis ; breaking down complex capabilities and feature s into clear user stories and acceptance criteria Experienced in product backlog management including benefits analysis and delivery planning through data driven priority decisions Experience working with development teams and understanding modern development and testing practices. Skilled in leading technical discussions and contributing to shaping solutions. Experience supporting agile ceremonies and helping teams adopt good agile practices. A proactive approach to identifying opportunities for improvement. Strong communication skills and a calm, practical approach to problem solving. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. Strong previous experience in a Technical Analyst or Product Owner role. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: " " Livingston, Leeds or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone with: BSc Computer Science / Information Technology / Information Systems / Data Science BCom Information Systems (IS) / Informatics / Computer Science BBusSc. Computer Science / Information Technology BSc Applied Mathematics & Computer Science / Actuarial Science BSc / BEng Mechanical Engineering (with IT/IS modules) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone with: BSc Computer Science / Information Technology / Information Systems / Data Science BCom Information Systems (IS) / Informatics / Computer Science BBusSc. Computer Science / Information Technology BSc Applied Mathematics & Computer Science / Actuarial Science BSc / BEng Mechanical Engineering (with IT/IS modules) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
You'll report to: We're hiring two Product Owners - one reporting to James Bearne (Product Manager) and the other to Adam Knight (Head of Product). Team: Product Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £75,000 - £82,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Product Owner Role This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You'll be supported by experienced insurance subject matter experts as you build domain knowledge. You'll own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you'll help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast scaling Insurtech. If you're a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way. About Send We are the leading insurance platform, trusted by world class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose built for multi operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Product Owner Technical Product Ownership Make informed decisions on scope, trade offs, and release planning in collaboration with stakeholders and development teams. Monitor product metrics and KPIs to assess value delivery and guide future priorities. Evaluate and prioritise technical debt alongside feature development, balancing short term delivery with long term platform sustainability. Define non functional requirements, with a focus on scalability, performance, and capacity. Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third party services, and system integrations. Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation. Conduct impact analysis for proposed changes in collaboration with the development team. Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements. Take ownership and accountability for technical and feature requirements. Business Analysis Create comprehensive process flows, use cases, user stories, data models, and system integration specifications. Perform gap analysis between current and future state to identify opportunities for process and system improvements. Translate complex business and technical requirements into clear, testable user stories with well defined acceptance criteria. Validate solutions against business requirements throughout the development lifecycle. Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration. Communicate specialist insurance workflows and business logic clearly to development teams. Stakeholder Management Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations. Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations. Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions. The Skills and Experience Needed for the Product Owner Role Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform led technology environment, ideally in a scale up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries. Strong ability to own and prioritise product scope, making informed trade offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders. Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non functional requirements including performance, scalability, and reliability. Demonstrated capability in balancing short term delivery with long term platform sustainability, including evaluating and prioritising technical debt. Experience defining and maintaining clear, high quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications. Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions. Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively. Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation. Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions. Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos. Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners. A structured, detail oriented mindset combined with a pragmatic, outcome focused approach to problem solving. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays . click apply for full job details
Feb 16, 2026
Full time
You'll report to: We're hiring two Product Owners - one reporting to James Bearne (Product Manager) and the other to Adam Knight (Head of Product). Team: Product Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £75,000 - £82,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Product Owner Role This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You'll be supported by experienced insurance subject matter experts as you build domain knowledge. You'll own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you'll help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast scaling Insurtech. If you're a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way. About Send We are the leading insurance platform, trusted by world class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose built for multi operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Product Owner Technical Product Ownership Make informed decisions on scope, trade offs, and release planning in collaboration with stakeholders and development teams. Monitor product metrics and KPIs to assess value delivery and guide future priorities. Evaluate and prioritise technical debt alongside feature development, balancing short term delivery with long term platform sustainability. Define non functional requirements, with a focus on scalability, performance, and capacity. Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third party services, and system integrations. Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation. Conduct impact analysis for proposed changes in collaboration with the development team. Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements. Take ownership and accountability for technical and feature requirements. Business Analysis Create comprehensive process flows, use cases, user stories, data models, and system integration specifications. Perform gap analysis between current and future state to identify opportunities for process and system improvements. Translate complex business and technical requirements into clear, testable user stories with well defined acceptance criteria. Validate solutions against business requirements throughout the development lifecycle. Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration. Communicate specialist insurance workflows and business logic clearly to development teams. Stakeholder Management Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations. Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations. Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions. The Skills and Experience Needed for the Product Owner Role Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform led technology environment, ideally in a scale up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries. Strong ability to own and prioritise product scope, making informed trade offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders. Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non functional requirements including performance, scalability, and reliability. Demonstrated capability in balancing short term delivery with long term platform sustainability, including evaluating and prioritising technical debt. Experience defining and maintaining clear, high quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications. Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions. Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively. Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation. Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions. Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos. Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners. A structured, detail oriented mindset combined with a pragmatic, outcome focused approach to problem solving. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays . click apply for full job details
Please note that this role is offered on a fixed-term basis until the end of 2026. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. TheSenior Technical Integration Analyst works closely with CT&I architecture, engineering, product, and operational teams to design and support end-to-end technical integrations across multiple domains. They ensure all solutions align with enterprise architectural standards, operational requirements, and platform dependencies. By defining detailed technical requirements and supporting proofs-of-concept, they validate integration approaches to ensure consistent delivery quality. This role requires a high degree of self-sufficiency, excellent problem-solving skills, and the ability to communicate clearly across all levels of the organization to drive cross-functional collaboration. What you'll do: The Senior Technical Integration Analyst is responsible for researching, analysing, and designing technical solutions across programmatic advertising and broader platform integrations. This includes interpreting system behaviour, assessing technical dependencies, validating solution feasibility, and supporting architectural decisions. The role spans client-side and server-side integrations, APIs, data flows, and third-party platform onboarding. While programmatic advertising (DSP/SSP, CSAI/SSAI, privacy and supply standards) remains a core expertise area, the position is intentionally flexible to support a wide range of integration and platform initiatives. Analysing current business and technical process flows to identify improvements aligned with architectural direction. Developing clear, structured documentation for technical requirements and integration specifications. Evaluating and validating solution approaches to ensure alignment with enterprise architecture and scalability needs. Leading technical analysis for programmatic advertising integrations (DSPs, SSPs, ad servers) while supporting additional integration work. Conducting POCs to assess feasibility, performance, integration patterns, and vendor capabilities. Providing structured, data-based insights and delivering clear, actionable recommendations. Translating complex technical findings into business-relevant language for stakeholders at all levels. Collaborating with Engineering, Operations, and Architecture teams to ensure successful implementation of integration patterns. Maintaining compliance with industry standards and regulatory frameworks relevant to assigned projects. Researching emerging technologies in integration, API design, cloud platforms, and programmatic ecosystems. Fostering a collaborative environment and supporting team-wide problem-solving. What you'll bring: Technical Integration Expertise: Hands-on experience with end-to-end technical integrations, APIs, data flows, system interoperability, cloud platforms (AWS/Azure/GCP), RESTful APIs, and modern integration patterns. Technical Leadership & Complex Problem Resolution: Proven ability and experience leading complex technical investigations, resolving integration issues, conducting deep analysis, and proposing scalable design options, supported by strong analytical and structured thinking. Programmatic Advertising Specialist Experience: Deep, practical experience and understanding of programmatic advertising technologies, including DSPs, SSPs, VAST, OpenRTB, TCF, ads.txt/app-ads.txt, sellers.json, schain, CSAI/SSAI, and video ad formats. Advertising Compliance: Experience and understanding of industry compliance requirements: ICO, GDPR, PECR, Ofcom & BCAP. Documentation, Design & Troubleshooting Experience: Experience in producing diagrams, models, and technical documentation to support integration and design decisions, with strong troubleshooting across video ad delivery, platform behaviour, and third-party integrations. Ways of Working & Collaboration: Demonstrated experience working self-sufficiently to drive analysis and delivery, while also contributing as a strong team player supporting collaborative delivery across domains. The r ewards: " There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows " A generous pension package " Private healthcare " Discounted mobile and broadband Inclusion & how you'll work: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you: Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 16, 2026
Full time
Please note that this role is offered on a fixed-term basis until the end of 2026. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. TheSenior Technical Integration Analyst works closely with CT&I architecture, engineering, product, and operational teams to design and support end-to-end technical integrations across multiple domains. They ensure all solutions align with enterprise architectural standards, operational requirements, and platform dependencies. By defining detailed technical requirements and supporting proofs-of-concept, they validate integration approaches to ensure consistent delivery quality. This role requires a high degree of self-sufficiency, excellent problem-solving skills, and the ability to communicate clearly across all levels of the organization to drive cross-functional collaboration. What you'll do: The Senior Technical Integration Analyst is responsible for researching, analysing, and designing technical solutions across programmatic advertising and broader platform integrations. This includes interpreting system behaviour, assessing technical dependencies, validating solution feasibility, and supporting architectural decisions. The role spans client-side and server-side integrations, APIs, data flows, and third-party platform onboarding. While programmatic advertising (DSP/SSP, CSAI/SSAI, privacy and supply standards) remains a core expertise area, the position is intentionally flexible to support a wide range of integration and platform initiatives. Analysing current business and technical process flows to identify improvements aligned with architectural direction. Developing clear, structured documentation for technical requirements and integration specifications. Evaluating and validating solution approaches to ensure alignment with enterprise architecture and scalability needs. Leading technical analysis for programmatic advertising integrations (DSPs, SSPs, ad servers) while supporting additional integration work. Conducting POCs to assess feasibility, performance, integration patterns, and vendor capabilities. Providing structured, data-based insights and delivering clear, actionable recommendations. Translating complex technical findings into business-relevant language for stakeholders at all levels. Collaborating with Engineering, Operations, and Architecture teams to ensure successful implementation of integration patterns. Maintaining compliance with industry standards and regulatory frameworks relevant to assigned projects. Researching emerging technologies in integration, API design, cloud platforms, and programmatic ecosystems. Fostering a collaborative environment and supporting team-wide problem-solving. What you'll bring: Technical Integration Expertise: Hands-on experience with end-to-end technical integrations, APIs, data flows, system interoperability, cloud platforms (AWS/Azure/GCP), RESTful APIs, and modern integration patterns. Technical Leadership & Complex Problem Resolution: Proven ability and experience leading complex technical investigations, resolving integration issues, conducting deep analysis, and proposing scalable design options, supported by strong analytical and structured thinking. Programmatic Advertising Specialist Experience: Deep, practical experience and understanding of programmatic advertising technologies, including DSPs, SSPs, VAST, OpenRTB, TCF, ads.txt/app-ads.txt, sellers.json, schain, CSAI/SSAI, and video ad formats. Advertising Compliance: Experience and understanding of industry compliance requirements: ICO, GDPR, PECR, Ofcom & BCAP. Documentation, Design & Troubleshooting Experience: Experience in producing diagrams, models, and technical documentation to support integration and design decisions, with strong troubleshooting across video ad delivery, platform behaviour, and third-party integrations. Ways of Working & Collaboration: Demonstrated experience working self-sufficiently to drive analysis and delivery, while also contributing as a strong team player supporting collaborative delivery across domains. The r ewards: " There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows " A generous pension package " Private healthcare " Discounted mobile and broadband Inclusion & how you'll work: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you: Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
