For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 30, 2026
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
HR Systems & Support Analyst - Dynamics 365 Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.
Apr 30, 2026
Seasonal
HR Systems & Support Analyst - Dynamics 365 Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 30, 2026
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 30, 2026
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 30, 2026
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 29, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 29, 2026
Full time
For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Site Data Analyst Location: Greatham, Teesside Client: Tioxide Lead SAP PM and site data improvement at a major manufacturing site Tioxide is recruiting for a Site Data Analyst to join the Finance team at Greatham. This is a specialist systems and data role where you will act as the Business Process Owner for the site s Enterprise Asset Management and SAP PM system, supporting IT infrastructure for plant maintenance and helping drive continuous improvement across maintenance systems and processes. You will also support the development of key site systems including the Factory Information System, PI Vision and web-based intelligent interfaces. Working with SAP users, site teams, external suppliers and senior stakeholders, you will provide first-line support, technical guidance, coaching and data-led insight to help improve maintenance performance and business decision-making. What you ll be doing You will: Act as Business Process Owner for SAP PM / Enterprise Asset Management and supporting maintenance systems. Lead continuous improvement of site maintenance systems strategy, including SAP PM and related software. Support and coach a user community of around 100 SAP users. Educate and influence manufacturing teams in the use of SAP and web-based intelligent interfaces. Provide technical support, guidance and solutions to resolve SAP and maintenance system issues. Improve use of SAP Planned Maintenance functionality to support maintenance and reliability processes. Ensure common working practices for master data management across plant areas. Plan and prioritise master data maintenance to support statutory, maintenance and CAPEX programmes. Manage SAP role allocation, ensuring users have appropriate access, training and support. Develop automated reports aligned to business goals for site leadership, engineering managers and other stakeholders. Lead liaison with external suppliers to deliver computer-aided engineering solutions. Manage and develop the site s Aveva PI Vision Factory Information System to support safety, quality, cost and production performance. Promote a positive, values-led culture focused on collaboration, improvement and high standards. Candidate requirements We welcome applications from people who have: HNC, or equivalent knowledge, in an engineering discipline such as mechanical, electrical, chemical or a related subject. Experience delivering SAP Plant Maintenance or Enterprise Asset Management solutions. Experience in asset management, maintenance systems, capital project execution or manufacturing systems. Strong knowledge of SAP PM and maintenance performance metrics such as OEE, MTBF and MTTR. Good IT and data skills, including Excel, PI/FIS or similar systems. Experience developing performance reports, tools or automated reporting. The ability to simplify complex issues and turn data into practical insight. Strong written, verbal communication and facilitation skills. Confidence supporting users, coaching others and working with a wide range of stakeholders. A proactive, curious and continuous improvement mindset. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Tioxide in a role where your SAP PM, systems and data expertise will directly support maintenance performance, reliability, safety and operational decision-making. You will help shape how site teams use systems, data and reporting to improve performance across a major Teesside manufacturing site. Diversity and inclusion Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in manufacturing, data, systems, finance and technical roles. Tioxide and Wolviston Management Services are happy to discuss reasonable adjustments at any stage of the recruitment process.
Apr 29, 2026
Full time
Site Data Analyst Location: Greatham, Teesside Client: Tioxide Lead SAP PM and site data improvement at a major manufacturing site Tioxide is recruiting for a Site Data Analyst to join the Finance team at Greatham. This is a specialist systems and data role where you will act as the Business Process Owner for the site s Enterprise Asset Management and SAP PM system, supporting IT infrastructure for plant maintenance and helping drive continuous improvement across maintenance systems and processes. You will also support the development of key site systems including the Factory Information System, PI Vision and web-based intelligent interfaces. Working with SAP users, site teams, external suppliers and senior stakeholders, you will provide first-line support, technical guidance, coaching and data-led insight to help improve maintenance performance and business decision-making. What you ll be doing You will: Act as Business Process Owner for SAP PM / Enterprise Asset Management and supporting maintenance systems. Lead continuous improvement of site maintenance systems strategy, including SAP PM and related software. Support and coach a user community of around 100 SAP users. Educate and influence manufacturing teams in the use of SAP and web-based intelligent interfaces. Provide technical support, guidance and solutions to resolve SAP and maintenance system issues. Improve use of SAP Planned Maintenance functionality to support maintenance and reliability processes. Ensure common working practices for master data management across plant areas. Plan and prioritise master data maintenance to support statutory, maintenance and CAPEX programmes. Manage SAP role allocation, ensuring users have appropriate access, training and support. Develop automated reports aligned to business goals for site leadership, engineering managers and other stakeholders. Lead liaison with external suppliers to deliver computer-aided engineering solutions. Manage and develop the site s Aveva PI Vision Factory Information System to support safety, quality, cost and production performance. Promote a positive, values-led culture focused on collaboration, improvement and high standards. Candidate requirements We welcome applications from people who have: HNC, or equivalent knowledge, in an engineering discipline such as mechanical, electrical, chemical or a related subject. Experience delivering SAP Plant Maintenance or Enterprise Asset Management solutions. Experience in asset management, maintenance systems, capital project execution or manufacturing systems. Strong knowledge of SAP PM and maintenance performance metrics such as OEE, MTBF and MTTR. Good IT and data skills, including Excel, PI/FIS or similar systems. Experience developing performance reports, tools or automated reporting. The ability to simplify complex issues and turn data into practical insight. Strong written, verbal communication and facilitation skills. Confidence supporting users, coaching others and working with a wide range of stakeholders. A proactive, curious and continuous improvement mindset. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Tioxide in a role where your SAP PM, systems and data expertise will directly support maintenance performance, reliability, safety and operational decision-making. You will help shape how site teams use systems, data and reporting to improve performance across a major Teesside manufacturing site. Diversity and inclusion Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in manufacturing, data, systems, finance and technical roles. Tioxide and Wolviston Management Services are happy to discuss reasonable adjustments at any stage of the recruitment process.
Systems Engineer - (phone number removed) - £33.99/hr umbrella rate Do you have a proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics? Are you ready to elevate your career as a Systems Engineer? This is your chance to work on cutting-edge projects within an inspiring environment that champions innovation and excellence. This company is seeking talented individuals with real-world systems engineering experience to shape the future of their products and services. If you thrive in industries such as automotive, aerospace, defence, or rail and are passionate about delivering impactful solutions, this role is perfect for you. What You Will Do: - Develop and maintain systems engineering competence within your team, ensuring high-quality standards. - Author robust requirements that meet quality benchmarks and regulatory compliance. - Gather end-user needs and concerns to refine processes and methods. - Collaborate with business analysts to create efficient and compliant processes. - Identify key performance indicators for systems engineering processes and track progress. - Guide the development of tools, training, and methods to support systems engineering principles. What You Will Bring: - Proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics. - Hands-on application of Systems Engineering tools like IBM DOORS, Rhapsody, or Catia Magic. - Expertise in requirements management aligned with Systems Engineering processes. - Real-world experience in process and method development for systems engineering. - Knowledge of system modelling, functional safety practices, and cyber security. Your contributions as a Systems Engineer will be instrumental in driving innovation and excellence within this company. By bringing your skills and expertise, you will play a key role in delivering solutions that align with industry standards and exceed expectations. Location: This position is based in Gaydon, a hub of engineering excellence and innovation. Interested?: Don't miss this opportunity to become a vital part of a forward-thinking team. Apply now to take the next step in your career as a Systems Engineer. Let's make innovation happen together! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 29, 2026
Contractor
Systems Engineer - (phone number removed) - £33.99/hr umbrella rate Do you have a proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics? Are you ready to elevate your career as a Systems Engineer? This is your chance to work on cutting-edge projects within an inspiring environment that champions innovation and excellence. This company is seeking talented individuals with real-world systems engineering experience to shape the future of their products and services. If you thrive in industries such as automotive, aerospace, defence, or rail and are passionate about delivering impactful solutions, this role is perfect for you. What You Will Do: - Develop and maintain systems engineering competence within your team, ensuring high-quality standards. - Author robust requirements that meet quality benchmarks and regulatory compliance. - Gather end-user needs and concerns to refine processes and methods. - Collaborate with business analysts to create efficient and compliant processes. - Identify key performance indicators for systems engineering processes and track progress. - Guide the development of tools, training, and methods to support systems engineering principles. What You Will Bring: - Proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics. - Hands-on application of Systems Engineering tools like IBM DOORS, Rhapsody, or Catia Magic. - Expertise in requirements management aligned with Systems Engineering processes. - Real-world experience in process and method development for systems engineering. - Knowledge of system modelling, functional safety practices, and cyber security. Your contributions as a Systems Engineer will be instrumental in driving innovation and excellence within this company. By bringing your skills and expertise, you will play a key role in delivering solutions that align with industry standards and exceed expectations. Location: This position is based in Gaydon, a hub of engineering excellence and innovation. Interested?: Don't miss this opportunity to become a vital part of a forward-thinking team. Apply now to take the next step in your career as a Systems Engineer. Let's make innovation happen together! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job Description: Transformation & Delivery Manager Location: London (Hybrid) Contract : 6 Months initially Start Date: ASAP Are you a high-impact Transformation & Delivery Manager ready to shape the future of private markets? We are looking for a structured, proactive leader to join our Change & Innovation team in London on a hybrid basis for an initial 6-month contract . We need someone to start ASAP to hit the ground running. The Opportunity You will be at the heart of our Investments Delivery programme , taking full ownership of high-priority projects spanning Direct Valuations, Portfolio Management Systems, and Investment Data . This isn't just about tracking tasks; it's about navigating complex, ambiguous environments to turn strategy into reality. What You'll Do Own the Roadmap: Lead the day-to-day delivery of critical investment transformation projects from discovery through to operational readiness. Master the Controls: Maintain gold-standard governance, managing project plans and RAID logs with precision. Collaborate & Influence: Work alongside Change Analysts, Architects, and Senior Stakeholders to ensure every deliverable aligns with business outcomes. Drive Procurement: Support the selection and implementation of cutting-edge technology vendors. Who You Are A FS Specialist: You have a proven track record of delivery within financial services, investment management, or private markets . Qualified Expert: You hold a 2:1 degree (or equivalent) and are certified in PRINCE2, APM, PMP, or Agile . Problem Solver: You thrive in the "grey areas," breaking down complex challenges into clear, actionable steps. Tech Savvy: You are comfortable using tools like Jira, Confluence, and MS Project to keep delivery on track. Ready to make an impact? Apply now to join our London-based team! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 29, 2026
Contractor
Job Description: Transformation & Delivery Manager Location: London (Hybrid) Contract : 6 Months initially Start Date: ASAP Are you a high-impact Transformation & Delivery Manager ready to shape the future of private markets? We are looking for a structured, proactive leader to join our Change & Innovation team in London on a hybrid basis for an initial 6-month contract . We need someone to start ASAP to hit the ground running. The Opportunity You will be at the heart of our Investments Delivery programme , taking full ownership of high-priority projects spanning Direct Valuations, Portfolio Management Systems, and Investment Data . This isn't just about tracking tasks; it's about navigating complex, ambiguous environments to turn strategy into reality. What You'll Do Own the Roadmap: Lead the day-to-day delivery of critical investment transformation projects from discovery through to operational readiness. Master the Controls: Maintain gold-standard governance, managing project plans and RAID logs with precision. Collaborate & Influence: Work alongside Change Analysts, Architects, and Senior Stakeholders to ensure every deliverable aligns with business outcomes. Drive Procurement: Support the selection and implementation of cutting-edge technology vendors. Who You Are A FS Specialist: You have a proven track record of delivery within financial services, investment management, or private markets . Qualified Expert: You hold a 2:1 degree (or equivalent) and are certified in PRINCE2, APM, PMP, or Agile . Problem Solver: You thrive in the "grey areas," breaking down complex challenges into clear, actionable steps. Tech Savvy: You are comfortable using tools like Jira, Confluence, and MS Project to keep delivery on track. Ready to make an impact? Apply now to join our London-based team! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
