We are seeking a proactive and relationship-driven Consultant Engagement Manager to play a critical role in shaping the consultant experience at King Edward VII's Hospital. You will support world class specialists to deliver outstanding care while ensuring the Hospital remains their preferred place to practise. You will collaborate closely with clinical, operational and commercial teams to streamline processes, resolve issues efficiently and prioritise a frictionless consultant journey. You will also deliver insights and assurance to the Business Development Director, helping shape strategy and reinforcing the hospital's reputation as a leading destination for exceptional consultants. Key Responsibilities Build and maintain strong, proactive relationships with a defined portfolio of consultant practices, acting as their primary point of contact for engagement and support. Lead structured engagement conversations to identify priorities, risks and growth opportunities, ensuring alignment with the hospital's strategy. Support sustainable practice growth by optimising pathways, capacity and onward referral processes in collaboration with clinical, operational and commercial teams. Monitor, track and report on key KPIs (activity, growth, referrals, utilisation and engagement), providing insight and recommendations to the Business Development Director. Translate consultant feedback into actionable improvements to enhance service delivery, patient experience and commercial performance. Identify early signs of disengagement or attrition and coordinate mitigation plans with relevant teams. Lead the onboarding and integration of new consultants, ensuring a smooth and positive introduction to the Hospital. Contribute to continuous improvement initiatives, engagement frameworks and ad hoc projects that enhance consultant retention and experience. Key Skills / Qualifications Experience in a similar role within private healthcare, ideally secondary care. Minimum 1 year of experience working directly with consultants. Solid understanding of independent practice and current sector challenges and opportunities. Excellent communication skills and ability to build trusted relationships across all levels. Highly organised, able to prioritise effectively and operate under pressure. Strong attention to detail with the ability to manage multiple deadlines. Proficiency in Microsoft Office, especially Word, PowerPoint, Outlook and working knowledge of Excel. Confident in preparing and delivering presentations to senior stakeholders. Benefits At King Edward VII's Hospital, we want to reward our staff for the amazing job that they do. As part of the team, you will have access to a range of benefits for your work and home life. We offer a variety of benefits that take into consideration how you commute to work, your health and well being, as well as during your employment with us; looking after your meals, accommodation and recognising your service and any staff referrals you make to the Hospital. Take a look at the full range of benefits on offer when working here: Free restaurant quality food whilst on duty Annual leave entitlement of 35 days inclusive of bank holidays increasing with length of service In house training for all staff Company pension scheme Interest free travel loan Bicycle Loan Scheme Employee Assistance Programme Part of a Globally Trusted Healthcare Group When you join King Edward VII, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to "Be you at Bupa", and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: If you would like more information on the role, please contact
Feb 25, 2026
Full time
We are seeking a proactive and relationship-driven Consultant Engagement Manager to play a critical role in shaping the consultant experience at King Edward VII's Hospital. You will support world class specialists to deliver outstanding care while ensuring the Hospital remains their preferred place to practise. You will collaborate closely with clinical, operational and commercial teams to streamline processes, resolve issues efficiently and prioritise a frictionless consultant journey. You will also deliver insights and assurance to the Business Development Director, helping shape strategy and reinforcing the hospital's reputation as a leading destination for exceptional consultants. Key Responsibilities Build and maintain strong, proactive relationships with a defined portfolio of consultant practices, acting as their primary point of contact for engagement and support. Lead structured engagement conversations to identify priorities, risks and growth opportunities, ensuring alignment with the hospital's strategy. Support sustainable practice growth by optimising pathways, capacity and onward referral processes in collaboration with clinical, operational and commercial teams. Monitor, track and report on key KPIs (activity, growth, referrals, utilisation and engagement), providing insight and recommendations to the Business Development Director. Translate consultant feedback into actionable improvements to enhance service delivery, patient experience and commercial performance. Identify early signs of disengagement or attrition and coordinate mitigation plans with relevant teams. Lead the onboarding and integration of new consultants, ensuring a smooth and positive introduction to the Hospital. Contribute to continuous improvement initiatives, engagement frameworks and ad hoc projects that enhance consultant retention and experience. Key Skills / Qualifications Experience in a similar role within private healthcare, ideally secondary care. Minimum 1 year of experience working directly with consultants. Solid understanding of independent practice and current sector challenges and opportunities. Excellent communication skills and ability to build trusted relationships across all levels. Highly organised, able to prioritise effectively and operate under pressure. Strong attention to detail with the ability to manage multiple deadlines. Proficiency in Microsoft Office, especially Word, PowerPoint, Outlook and working knowledge of Excel. Confident in preparing and delivering presentations to senior stakeholders. Benefits At King Edward VII's Hospital, we want to reward our staff for the amazing job that they do. As part of the team, you will have access to a range of benefits for your work and home life. We offer a variety of benefits that take into consideration how you commute to work, your health and well being, as well as during your employment with us; looking after your meals, accommodation and recognising your service and any staff referrals you make to the Hospital. Take a look at the full range of benefits on offer when working here: Free restaurant quality food whilst on duty Annual leave entitlement of 35 days inclusive of bank holidays increasing with length of service In house training for all staff Company pension scheme Interest free travel loan Bicycle Loan Scheme Employee Assistance Programme Part of a Globally Trusted Healthcare Group When you join King Edward VII, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to "Be you at Bupa", and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: If you would like more information on the role, please contact
Due to internal movement, an exciting opportunity has arisen for a dedicated HR Operations Manager to provide a thorough HR service to a thriving secondary school in Oxford, and to manage the day-to-day operations of the Human Resources Team. This is a great role for a capable and forward-thinking HR Manager who relishes a challenge and wants to enjoy the success of driving this school forward on a positive journey! Division: Human Resources Salary: £44k - 48k per year Location: Oxford, Oxfordshire, England Work Type: Permanent Job: 23581 Description HR Operations Manager Due to internal movement, an exciting opportunity has arisen for a dedicated HR Operations Manager to provide a thorough HR service to a thriving secondary school in Oxford, and to manage the day-to-day operations of the Human Resources Team. This is a great role for a capable and forward-thinking HR Manager who relishes a challenge and wants to enjoy the success of driving this school forward on a positive journey! HR Operations Manager Responsibilities The client is looking for a dedicated and competent HR professional, combined with a positive attitude and a willingness to become involved in academic life. Requirements include and are not limited to: Essential: Proven and demonstrable experience working in a school's HR environment. A successful track record in managing complex employee relations cases. Excellent organisational and communication skills, with the ability to build strong working relationships. Either an existing HR Business Partner or an aspiring HR professional ready to take the next step. A strong understanding of current education HR legislation and best practice. HR Operations Manager Rewards The role is offered flexibly. The exact hours and working pattern can be tailored to the needs of the successful candidate. Ideally, the role will be 37 hours per week (no less than 30 hours per week) with a minimum of 42 working weeks per year (Term time + Inset days + 3 weeks closure period working including the last week of the summer closure period) up to 52 weeks per year. The Company Our client offers educational development for students. HR Operations Manager Experience The successful candidate will have Schools HR experience with a successful track record in managing employee relations, be highly organised and a strong communicator with an ability to build strong working relationships. You are either already a HRBP or aspiring to be one! Location The office is based in East Oxford and there is parking at the office. This role is full-time, with the potential opportunity to work from home 1 day per week once you are established. How to Apply for this HR Operations Manager role Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter. Apply First name Last name Email Address Phone number Upload CV (Maximum file size - 3MB, Allowed extensions - .doc, .docx, .pdf)
Feb 25, 2026
Full time
Due to internal movement, an exciting opportunity has arisen for a dedicated HR Operations Manager to provide a thorough HR service to a thriving secondary school in Oxford, and to manage the day-to-day operations of the Human Resources Team. This is a great role for a capable and forward-thinking HR Manager who relishes a challenge and wants to enjoy the success of driving this school forward on a positive journey! Division: Human Resources Salary: £44k - 48k per year Location: Oxford, Oxfordshire, England Work Type: Permanent Job: 23581 Description HR Operations Manager Due to internal movement, an exciting opportunity has arisen for a dedicated HR Operations Manager to provide a thorough HR service to a thriving secondary school in Oxford, and to manage the day-to-day operations of the Human Resources Team. This is a great role for a capable and forward-thinking HR Manager who relishes a challenge and wants to enjoy the success of driving this school forward on a positive journey! HR Operations Manager Responsibilities The client is looking for a dedicated and competent HR professional, combined with a positive attitude and a willingness to become involved in academic life. Requirements include and are not limited to: Essential: Proven and demonstrable experience working in a school's HR environment. A successful track record in managing complex employee relations cases. Excellent organisational and communication skills, with the ability to build strong working relationships. Either an existing HR Business Partner or an aspiring HR professional ready to take the next step. A strong understanding of current education HR legislation and best practice. HR Operations Manager Rewards The role is offered flexibly. The exact hours and working pattern can be tailored to the needs of the successful candidate. Ideally, the role will be 37 hours per week (no less than 30 hours per week) with a minimum of 42 working weeks per year (Term time + Inset days + 3 weeks closure period working including the last week of the summer closure period) up to 52 weeks per year. The Company Our client offers educational development for students. HR Operations Manager Experience The successful candidate will have Schools HR experience with a successful track record in managing employee relations, be highly organised and a strong communicator with an ability to build strong working relationships. You are either already a HRBP or aspiring to be one! Location The office is based in East Oxford and there is parking at the office. This role is full-time, with the potential opportunity to work from home 1 day per week once you are established. How to Apply for this HR Operations Manager role Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter. Apply First name Last name Email Address Phone number Upload CV (Maximum file size - 3MB, Allowed extensions - .doc, .docx, .pdf)
Lending - Acquisition Finance Portfolio Management - Vice President We have a great opportunity to join our Acquisition Finance Portfolio Management ("AF PM") team as Vice President ("VP"), a function within ING Lending franchise in UK. This is a mid-level lending professional role within the front office. As a key member of the AF PM team, your responsibility will be to actively manage AF booked assets in the lending portfolio in the UK and optimise returns through strong analytics and capital velocity. On the team, you will be exposed to and work with different colleagues from several product and sector-based origination teams, specialized and corporate lending Transaction Management, Capital Markets & Advisory (particularly Loan Distributions), Transaction Advisory and Compliance ("TA&C") and Legal whilst aligning with back office / support teams. At the same time, the AF PM team plays a key role in further optimizing our processes for regulatory readiness, operational effectiveness and portfolio optimization. Job responsibilities The AF PM team is the 'center of excellence' for the in-life management of ING's Acquisition Finance lending exposures. It covers all activities post the initial funding to the final repayment of a lending transaction. As a front office department, it will closely collaborate with product and sector-based origination & structuring and corporate and specialized lending transaction management colleagues and other product specialists to ensure a seamless client experience. Each portfolio manager will cover a set of portfolio clients and act as the first point of contact for the ongoing credit monitoring, analytics, internal risk and other reporting. PM supports the identification of cross-buy opportunities and is also closely involved in the delivery of ING's capital velocity targets. The specific responsibilities of a VP include actively managing all facets of the individual files booked in your dedicated portfolio, including but not limited to: Processing of add-on, refinancing's as well as amendment and waiver requests, preparation and submission to TA&C of credit modifications, Q&A and approval processes with TA&C, follow-up on the required legal amendments to the documentation until execution; Periodic portfolio credit reviews; Review of annual risk rating updates prepared by ING hubs' administrative support teams; Diligent and proactive credit monitoring through the review of all financial covenants and operating performance (e.g. financial models, proforma adjustments, key drivers, etc.) and track compliance of covenants prepared by an administrative support team. Identification and resolution of Early Warning Signals for a deterioration in credit quality; Manage in the event of an under-performing transaction and requiring closer monitoring and management of stakeholders (i.e TA&A, Watchlist Committee) or restructuring/amendment activity to be undertaken; Involvement in restructuring files working alongside GCR, when distressed and special situations arise; Ongoing engagement and collaboration with the AF Origination team, identifying and mining new deal opportunities from AF portfolio; Involvement with capital velocity initiatives associated with the underlying loans including primary and secondary loan (or loan portfolio) sales, credit risk insurance or participations, loan-backed securitization and significant risk transfers. In addition, you will monitor and identify market developments and proactively manage their potential impact on your portfolio by: Preparing and maintaining reports as requested by regulators or internal stakeholders; Preparing quarterly Credit Risk Management ("CRM") portfolio reviews; Preparing quarterly Watchlist reviews for the Global AF Watchlist Committee; Preparing quarterly submissions for the Loan Loss Provision ("LLP") Committee; Maintaining various department and industry/sector databases/trackers; Maintaining internal portfolio tracking metrics; Responding to ad hoc internal requests on portfolio composition and exposure; Coordinating and working with offshore portfolio support teams; Managing lending limits and capital velocity programs. The VP will take active part in the various Virtual Client Teams by: Interfacing with relationship managers and sector coverage specialists to ensure an active dialogue on credit trends, challenges and opportunities for individual clients; Contributing to idea generation for value added cross-buy or client opportunities. A VP is expected to build a culture of operational excellence by: Staying up to date on organizational operating policies and procedures (i.e. TA&C, Legal, etc.) to ensure appropriate protocols are implemented and followed, and facilitating accordingly; Contributing to the implementation of strategic initiatives, including enhancements to the credit monitoring process to improve business efficiency; Identifying productivity trends across the Front Office organization and using insights from reporting to create and drive efficient processes and improve productivity; Support the implementation of transformation projects; Staying up to date with external stakeholders / networking with a.o. Advisors (restructuring), lawyers to ensure an active awareness and understanding of prevailing trends, challenges and developments for leverage finance; Coaching new joiners and junior colleagues in their personal and professional development. Qualifications / Education: University degree. CFA and/or MBA a plus Experience / Knowledge: 5+ years of relevant lending execution and/or credit analysis experience in the banking industry. Prior exposure to specialized lending (project finance, object finance, acquisition finance) and/or real asset sub-sectors (energy, infrastructure, transportation & logistics, telecommunication and technology) a plus. Restructuring experience with highly leveraged borrowers Solid competency in cashflow financial modelling, MS Excel, Powerpoint. PowerBI a plus. Fluency in French and Spanish is desirable but not essential. Competencies: Collaborative and inclusive team player with consistent high marks on Orange Code behaviour; embracing diversity and cross-cultural awareness and able to work effectively across functions; Strong financial and credit analysis capabilities; Excellent presentation and communication skills; Collaborative and able to work effectively across functions and regions; Ability to thrive in a fast-paced environment with multiple competing priorities; Committed and dedicated individual who wants to continuously improve; Self-motivated and willing to work in a deal oriented and deadline driven environment; Knowledge of lending legal documentation; Strong work ethic, positive attitude, and professional demeanour.
Feb 25, 2026
Full time
Lending - Acquisition Finance Portfolio Management - Vice President We have a great opportunity to join our Acquisition Finance Portfolio Management ("AF PM") team as Vice President ("VP"), a function within ING Lending franchise in UK. This is a mid-level lending professional role within the front office. As a key member of the AF PM team, your responsibility will be to actively manage AF booked assets in the lending portfolio in the UK and optimise returns through strong analytics and capital velocity. On the team, you will be exposed to and work with different colleagues from several product and sector-based origination teams, specialized and corporate lending Transaction Management, Capital Markets & Advisory (particularly Loan Distributions), Transaction Advisory and Compliance ("TA&C") and Legal whilst aligning with back office / support teams. At the same time, the AF PM team plays a key role in further optimizing our processes for regulatory readiness, operational effectiveness and portfolio optimization. Job responsibilities The AF PM team is the 'center of excellence' for the in-life management of ING's Acquisition Finance lending exposures. It covers all activities post the initial funding to the final repayment of a lending transaction. As a front office department, it will closely collaborate with product and sector-based origination & structuring and corporate and specialized lending transaction management colleagues and other product specialists to ensure a seamless client experience. Each portfolio manager will cover a set of portfolio clients and act as the first point of contact for the ongoing credit monitoring, analytics, internal risk and other reporting. PM supports the identification of cross-buy opportunities and is also closely involved in the delivery of ING's capital velocity targets. The specific responsibilities of a VP include actively managing all facets of the individual files booked in your dedicated portfolio, including but not limited to: Processing of add-on, refinancing's as well as amendment and waiver requests, preparation and submission to TA&C of credit modifications, Q&A and approval processes with TA&C, follow-up on the required legal amendments to the documentation until execution; Periodic portfolio credit reviews; Review of annual risk rating updates prepared by ING hubs' administrative support teams; Diligent and proactive credit monitoring through the review of all financial covenants and operating performance (e.g. financial models, proforma adjustments, key drivers, etc.) and track compliance of covenants prepared by an administrative support team. Identification and resolution of Early Warning Signals for a deterioration in credit quality; Manage in the event of an under-performing transaction and requiring closer monitoring and management of stakeholders (i.e TA&A, Watchlist Committee) or restructuring/amendment activity to be undertaken; Involvement in restructuring files working alongside GCR, when distressed and special situations arise; Ongoing engagement and collaboration with the AF Origination team, identifying and mining new deal opportunities from AF portfolio; Involvement with capital velocity initiatives associated with the underlying loans including primary and secondary loan (or loan portfolio) sales, credit risk insurance or participations, loan-backed securitization and significant risk transfers. In addition, you will monitor and identify market developments and proactively manage their potential impact on your portfolio by: Preparing and maintaining reports as requested by regulators or internal stakeholders; Preparing quarterly Credit Risk Management ("CRM") portfolio reviews; Preparing quarterly Watchlist reviews for the Global AF Watchlist Committee; Preparing quarterly submissions for the Loan Loss Provision ("LLP") Committee; Maintaining various department and industry/sector databases/trackers; Maintaining internal portfolio tracking metrics; Responding to ad hoc internal requests on portfolio composition and exposure; Coordinating and working with offshore portfolio support teams; Managing lending limits and capital velocity programs. The VP will take active part in the various Virtual Client Teams by: Interfacing with relationship managers and sector coverage specialists to ensure an active dialogue on credit trends, challenges and opportunities for individual clients; Contributing to idea generation for value added cross-buy or client opportunities. A VP is expected to build a culture of operational excellence by: Staying up to date on organizational operating policies and procedures (i.e. TA&C, Legal, etc.) to ensure appropriate protocols are implemented and followed, and facilitating accordingly; Contributing to the implementation of strategic initiatives, including enhancements to the credit monitoring process to improve business efficiency; Identifying productivity trends across the Front Office organization and using insights from reporting to create and drive efficient processes and improve productivity; Support the implementation of transformation projects; Staying up to date with external stakeholders / networking with a.o. Advisors (restructuring), lawyers to ensure an active awareness and understanding of prevailing trends, challenges and developments for leverage finance; Coaching new joiners and junior colleagues in their personal and professional development. Qualifications / Education: University degree. CFA and/or MBA a plus Experience / Knowledge: 5+ years of relevant lending execution and/or credit analysis experience in the banking industry. Prior exposure to specialized lending (project finance, object finance, acquisition finance) and/or real asset sub-sectors (energy, infrastructure, transportation & logistics, telecommunication and technology) a plus. Restructuring experience with highly leveraged borrowers Solid competency in cashflow financial modelling, MS Excel, Powerpoint. PowerBI a plus. Fluency in French and Spanish is desirable but not essential. Competencies: Collaborative and inclusive team player with consistent high marks on Orange Code behaviour; embracing diversity and cross-cultural awareness and able to work effectively across functions; Strong financial and credit analysis capabilities; Excellent presentation and communication skills; Collaborative and able to work effectively across functions and regions; Ability to thrive in a fast-paced environment with multiple competing priorities; Committed and dedicated individual who wants to continuously improve; Self-motivated and willing to work in a deal oriented and deadline driven environment; Knowledge of lending legal documentation; Strong work ethic, positive attitude, and professional demeanour.
SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £45,530 to £50,530. Your salary level is determined by skills and experience within our progression framework. COMPANY OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. ROLE OVERVIEW As Paid Media Account Director you will be the central strategic and operational lead for key clients across Paid Social and Paid Search. We are specifically seeking a leader whose expertise leans strongly towards Paid Search, but who is eager to embrace and drive a cross-functional role and team. You will be responsible for translating complex client objectives into innovative and effective paid media strategies, overseeing their flawless execution, and demonstrating clear ROI. This role requires a strong understanding of the client's business, a proactive approach to identifying growth opportunities, and the ability to nurture a talented team. You will be a trusted advisor to your clients and a critical link between their needs and our internal delivery capabilities, playing a vital role in the long-term success and expansion of this significant partnership. RESPONSIBILITIES Strategic Account Leadership & Proposition Application Lead paid media strategy across accounts, ensuring alignment with client business goals. Apply Croud's paid media proposition in a tailored, results-driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that deliver client value. Anticipate challenges and manage expectations with clarity and professionalism. Team Leadership & Development Manage, mentor, and empower a team of paid media specialists. Set clear goals, delegate effectively, and support team development. Encourage continuous learning and knowledge sharing across platforms and clients. Operational Excellence & Innovation Implementation Ensure smooth execution, optimization, and reporting of all campaigns. Manage budgets with accuracy and accountability to drive ROI. Champion the use of Croud's tools, automation, and proprietary tech for efficiency Drive quality control across setup, tracking, and data integrity. Performance & Commercial Accountability Set and track KPIs that align with client objectives and commercial outcomes. Translate data into clear insights and impactful client recommendations. Manage forecasting, billing, and profitability for accounts. Build strong media partner relationships (e.g., Google, Meta) and contribute to new business pitches. PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in PPC advertising Excellent communication, organization, and presentation skills A mathematical and analytical mind Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Feb 25, 2026
Full time
SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £45,530 to £50,530. Your salary level is determined by skills and experience within our progression framework. COMPANY OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. ROLE OVERVIEW As Paid Media Account Director you will be the central strategic and operational lead for key clients across Paid Social and Paid Search. We are specifically seeking a leader whose expertise leans strongly towards Paid Search, but who is eager to embrace and drive a cross-functional role and team. You will be responsible for translating complex client objectives into innovative and effective paid media strategies, overseeing their flawless execution, and demonstrating clear ROI. This role requires a strong understanding of the client's business, a proactive approach to identifying growth opportunities, and the ability to nurture a talented team. You will be a trusted advisor to your clients and a critical link between their needs and our internal delivery capabilities, playing a vital role in the long-term success and expansion of this significant partnership. RESPONSIBILITIES Strategic Account Leadership & Proposition Application Lead paid media strategy across accounts, ensuring alignment with client business goals. Apply Croud's paid media proposition in a tailored, results-driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that deliver client value. Anticipate challenges and manage expectations with clarity and professionalism. Team Leadership & Development Manage, mentor, and empower a team of paid media specialists. Set clear goals, delegate effectively, and support team development. Encourage continuous learning and knowledge sharing across platforms and clients. Operational Excellence & Innovation Implementation Ensure smooth execution, optimization, and reporting of all campaigns. Manage budgets with accuracy and accountability to drive ROI. Champion the use of Croud's tools, automation, and proprietary tech for efficiency Drive quality control across setup, tracking, and data integrity. Performance & Commercial Accountability Set and track KPIs that align with client objectives and commercial outcomes. Translate data into clear insights and impactful client recommendations. Manage forecasting, billing, and profitability for accounts. Build strong media partner relationships (e.g., Google, Meta) and contribute to new business pitches. PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in PPC advertising Excellent communication, organization, and presentation skills A mathematical and analytical mind Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
LONDON, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £53,250 to £59,750. Your salary level is determined by skills and experience within our progression framework. COMPANY OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. ROLE OVERVIEW As a Paid Media Account Director you will be the central strategic and operational lead for key clients across Paid Social and Paid Search. We are specifically seeking a leader whose expertise leans strongly towards Paid Search, but who is eager to embrace and drive a cross functional role and team. You will be responsible for translating complex client objectives into innovative and effective paid media strategies, overseeing their flawless execution, and demonstrating clear ROI. This role requires a strong understanding of the client's business, a proactive approach to identifying growth opportunities, and the ability to nurture a talented team. You will be a trusted advisor to your clients and a critical link between their needs and our internal delivery capabilities, playing a vital role in the long term success and expansion of this significant partnership. RESPONSIBILITIES Strategic Account Leadership & Proposition Application Lead paid media strategy across accounts, ensuring alignment with client business goals. Apply Croud's paid media proposition in a tailored, results driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that deliver client value. Anticipate challenges and manage expectations with clarity and professionalism. Team Leadership & Development Manage, mentor, and empower a team of paid media specialists. Set clear goals, delegate effectively, and support team development. Encourage continuous learning and knowledge sharing across platforms and clients. Operational Excellence & Innovation Implementation Ensure smooth execution, optimisation, and reporting of all campaigns. Manage budgets with accuracy and accountability to drive ROI. Champion the use of Croud's tools, automation, and proprietary tech for efficiency Drive quality control across setup, tracking, and data integrity. Performance & Commercial Accountability Set and track KPIs that align with client objectives and commercial outcomes. Translate data into clear insights and impactful client recommendations. Manage forecasting, billing, and profitability for accounts. Build strong media partner relationships (e.g., Google, Meta) and contribute to new business pitches. PERSON SPECIFICATION Degree level education or relevant equivalent experience In depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in ourLondon office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off sites/regular socials Year round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Feb 24, 2026
Full time
LONDON, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £53,250 to £59,750. Your salary level is determined by skills and experience within our progression framework. COMPANY OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. ROLE OVERVIEW As a Paid Media Account Director you will be the central strategic and operational lead for key clients across Paid Social and Paid Search. We are specifically seeking a leader whose expertise leans strongly towards Paid Search, but who is eager to embrace and drive a cross functional role and team. You will be responsible for translating complex client objectives into innovative and effective paid media strategies, overseeing their flawless execution, and demonstrating clear ROI. This role requires a strong understanding of the client's business, a proactive approach to identifying growth opportunities, and the ability to nurture a talented team. You will be a trusted advisor to your clients and a critical link between their needs and our internal delivery capabilities, playing a vital role in the long term success and expansion of this significant partnership. RESPONSIBILITIES Strategic Account Leadership & Proposition Application Lead paid media strategy across accounts, ensuring alignment with client business goals. Apply Croud's paid media proposition in a tailored, results driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that deliver client value. Anticipate challenges and manage expectations with clarity and professionalism. Team Leadership & Development Manage, mentor, and empower a team of paid media specialists. Set clear goals, delegate effectively, and support team development. Encourage continuous learning and knowledge sharing across platforms and clients. Operational Excellence & Innovation Implementation Ensure smooth execution, optimisation, and reporting of all campaigns. Manage budgets with accuracy and accountability to drive ROI. Champion the use of Croud's tools, automation, and proprietary tech for efficiency Drive quality control across setup, tracking, and data integrity. Performance & Commercial Accountability Set and track KPIs that align with client objectives and commercial outcomes. Translate data into clear insights and impactful client recommendations. Manage forecasting, billing, and profitability for accounts. Build strong media partner relationships (e.g., Google, Meta) and contribute to new business pitches. PERSON SPECIFICATION Degree level education or relevant equivalent experience In depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in ourLondon office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off sites/regular socials Year round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Assistant Manager page is loaded Assistant Managerlocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR170Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. DUTIES AND KEY RESPONSIBILITIES To deliver agreed sales KPI's for the store - these KPI's will focus on sales, ATV, UPT, conversion and CRM. You will need to demonstrate the ability to motivate the team to deliver these results. Assist with the execution of all product launches as per Marketing Plan and instruction from HQ to include sampling campaigns, in-store displays, layouts and window schemes Work with the Business Manager to implement and adhere to VM guidelines at all times, and ensure that the team are trained on all standards Work with the Business Manager to manage all events inclusive of launch previews, customer events, MDS and Fragrance Fittings Excellent customer service skills to set exemplary standards of customer service in the store for all staff at all times and to deal with consumer queries and complaints in a professional manner. Maintain and develop strong relations with customers and deliver impeccable service at all times. To ensure that all staff demonstrate high levels of knowledge about our products and are able to fully represent the brand in the store. Staff need to articulate both the new and key ranges for the season. Maintain knowledge of key competitors and industry trends To be the secondary point of contact at the store for HQ demonstrating the ability to give and receive feedback and information in a professional and articulate manner. Furthermore, you need to develop a professional relationship with key contacts in HQ that will support the commercial success of your store. Working with the Store Manager you must also be able to communicate effectively a level of commercial understanding about the store, and when the store performance dictates work with the Business Manager to make fact-based recommendations to improve the business. Participate in regular team meetings to ensure that full staff team are up to date with all areas of the business. Work with the team to ensure the back of house areas are maintained to a high standard that supports the needs of the sales floor. Also, the store is clean, neat and tidy at all times. Support the Business Manager to ensure all paperwork and reporting is completed accurately and on time - daily, weekly and monthly as required. Also need to be able to interpret sales data and set action plans accordingly as agreed by HQ. Ensure that Cash Handling guidelines are followed at all times, including but not limited to bank transactions and petty cash. Ensure full knowledge of till procedures and processes. Support the Business Manager with managing the store team, dealing with all staffing issues where appropriate. Work with the Retail Area Manager and Business Manager to ensure all staff are coached and developed on an ongoing basis using all tools available Work closely with the Business Manager to ensure that all performance issues of team members are dealt with smoothly and effectively in a timely professional manner at all times. To be aware of all security and health and safety issues and requirements of the store and to ensure all staff are aware of the same. Support all actions of loss prevention in all areas of risk management, physical security, store cash controls and inventory management. Work with the Business Manager and Operations Manager to manage maintenance within the store. Work with the Business Manager and Inventory Manager to ensure stock levels are sufficient and monitored, conducting regular scheduled stock takes as required. Within the retail team, act as the local market retail "expert" for Diptyque by developing relationships with local retailers, council, events etc to maximise opportunities. To be contactable at all times, as secondary key holder for the store, working with the Business Manager to ensure that all emergency calls are responded to and dealt with accordingly. Responsible for the management of all emergency situations involving the store and team members in the absence of the Business Manager General administrative duties. Abide at all times by Company rules and policy.Diptyque is committed to diversity in all its forms and considers each application carefully.
Feb 24, 2026
Full time
Assistant Manager page is loaded Assistant Managerlocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR170Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. DUTIES AND KEY RESPONSIBILITIES To deliver agreed sales KPI's for the store - these KPI's will focus on sales, ATV, UPT, conversion and CRM. You will need to demonstrate the ability to motivate the team to deliver these results. Assist with the execution of all product launches as per Marketing Plan and instruction from HQ to include sampling campaigns, in-store displays, layouts and window schemes Work with the Business Manager to implement and adhere to VM guidelines at all times, and ensure that the team are trained on all standards Work with the Business Manager to manage all events inclusive of launch previews, customer events, MDS and Fragrance Fittings Excellent customer service skills to set exemplary standards of customer service in the store for all staff at all times and to deal with consumer queries and complaints in a professional manner. Maintain and develop strong relations with customers and deliver impeccable service at all times. To ensure that all staff demonstrate high levels of knowledge about our products and are able to fully represent the brand in the store. Staff need to articulate both the new and key ranges for the season. Maintain knowledge of key competitors and industry trends To be the secondary point of contact at the store for HQ demonstrating the ability to give and receive feedback and information in a professional and articulate manner. Furthermore, you need to develop a professional relationship with key contacts in HQ that will support the commercial success of your store. Working with the Store Manager you must also be able to communicate effectively a level of commercial understanding about the store, and when the store performance dictates work with the Business Manager to make fact-based recommendations to improve the business. Participate in regular team meetings to ensure that full staff team are up to date with all areas of the business. Work with the team to ensure the back of house areas are maintained to a high standard that supports the needs of the sales floor. Also, the store is clean, neat and tidy at all times. Support the Business Manager to ensure all paperwork and reporting is completed accurately and on time - daily, weekly and monthly as required. Also need to be able to interpret sales data and set action plans accordingly as agreed by HQ. Ensure that Cash Handling guidelines are followed at all times, including but not limited to bank transactions and petty cash. Ensure full knowledge of till procedures and processes. Support the Business Manager with managing the store team, dealing with all staffing issues where appropriate. Work with the Retail Area Manager and Business Manager to ensure all staff are coached and developed on an ongoing basis using all tools available Work closely with the Business Manager to ensure that all performance issues of team members are dealt with smoothly and effectively in a timely professional manner at all times. To be aware of all security and health and safety issues and requirements of the store and to ensure all staff are aware of the same. Support all actions of loss prevention in all areas of risk management, physical security, store cash controls and inventory management. Work with the Business Manager and Operations Manager to manage maintenance within the store. Work with the Business Manager and Inventory Manager to ensure stock levels are sufficient and monitored, conducting regular scheduled stock takes as required. Within the retail team, act as the local market retail "expert" for Diptyque by developing relationships with local retailers, council, events etc to maximise opportunities. To be contactable at all times, as secondary key holder for the store, working with the Business Manager to ensure that all emergency calls are responded to and dealt with accordingly. Responsible for the management of all emergency situations involving the store and team members in the absence of the Business Manager General administrative duties. Abide at all times by Company rules and policy.Diptyque is committed to diversity in all its forms and considers each application carefully.
We're currently recruiting a dedicated Group Manager to help ensure the smooth running of the operations on a full time basis, contracted to 40 hours per week. As a Group Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Monday to Friday Here's what you need to know before applying: Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 24, 2026
Full time
We're currently recruiting a dedicated Group Manager to help ensure the smooth running of the operations on a full time basis, contracted to 40 hours per week. As a Group Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Monday to Friday Here's what you need to know before applying: Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Car or Car Allowance Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Role Purpose To plan, organise and lead the preparation and delivery of high-quality food, ensuring the company's reputation for excellence is consistently upheld in line with contractual and brand standards. The role will drive culinary quality, develop teams, deliver outstanding hospitality and ensure full compliance with food safety, HSE and financial controls. Key Responsibilities Lead and manage the preparation and cooking of food to agreed quality, brand and contractual standards Deliver first-class culinary training to enhance skills, consistency and food quality across onsite teams Plan and deliver exceptional hospitality and event catering Drive sales through centrally developed menus, promotions and preferred supplier usage Take full responsibility for food safety, HSE and COSHH compliance Implement and maintain food monitoring and cost-control procedures, ensuring delivery within agreed budgets Work collaboratively with the wider culinary team to support skills development and central initiatives Support the day-to-day operational requirements of the business, adapting to changing priorities Key Relationships Executive Chef Business Director and Operations Teams Regional Culinary Team Ingredient and Recipe Manager Onsite Catering Teams Chartwells Marketing and Nutrition Teams Clients, Schools and Senior Leadership Teams Skills, Knowledge and Experience Proven culinary background within a similar foodservice or catering environment Experience working in an education setting (schools or colleges) Strong leadership and coaching skills with the ability to motivate and develop teams Passion for great food and exceptional service delivery Confident communicator with excellent presentation skills across diverse audiences Financially astute, with experience managing food costs, margins and budgets Experience delivering culinary skills training Ability to analyse information and drive consistent results through planning and process Strong stakeholder management skills with the ability to build credibility quickly Proficient in Microsoft Word, Excel and PowerPoint Flexible approach with the ability to work independently and travel when required Essential Requirements Operational catering experience Knowledge and understanding of the School Food Standards High standards of personal presentation, professionalism and integrity Strong planning and organisational skills, with the ability to deliver in varied environments Creative and imaginative approach to food presentation for audiences including children, parents, headteachers and governors Ability to perform under pressure and adapt to change Full UK driving licence About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 24, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Car or Car Allowance Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Role Purpose To plan, organise and lead the preparation and delivery of high-quality food, ensuring the company's reputation for excellence is consistently upheld in line with contractual and brand standards. The role will drive culinary quality, develop teams, deliver outstanding hospitality and ensure full compliance with food safety, HSE and financial controls. Key Responsibilities Lead and manage the preparation and cooking of food to agreed quality, brand and contractual standards Deliver first-class culinary training to enhance skills, consistency and food quality across onsite teams Plan and deliver exceptional hospitality and event catering Drive sales through centrally developed menus, promotions and preferred supplier usage Take full responsibility for food safety, HSE and COSHH compliance Implement and maintain food monitoring and cost-control procedures, ensuring delivery within agreed budgets Work collaboratively with the wider culinary team to support skills development and central initiatives Support the day-to-day operational requirements of the business, adapting to changing priorities Key Relationships Executive Chef Business Director and Operations Teams Regional Culinary Team Ingredient and Recipe Manager Onsite Catering Teams Chartwells Marketing and Nutrition Teams Clients, Schools and Senior Leadership Teams Skills, Knowledge and Experience Proven culinary background within a similar foodservice or catering environment Experience working in an education setting (schools or colleges) Strong leadership and coaching skills with the ability to motivate and develop teams Passion for great food and exceptional service delivery Confident communicator with excellent presentation skills across diverse audiences Financially astute, with experience managing food costs, margins and budgets Experience delivering culinary skills training Ability to analyse information and drive consistent results through planning and process Strong stakeholder management skills with the ability to build credibility quickly Proficient in Microsoft Word, Excel and PowerPoint Flexible approach with the ability to work independently and travel when required Essential Requirements Operational catering experience Knowledge and understanding of the School Food Standards High standards of personal presentation, professionalism and integrity Strong planning and organisational skills, with the ability to deliver in varied environments Creative and imaginative approach to food presentation for audiences including children, parents, headteachers and governors Ability to perform under pressure and adapt to change Full UK driving licence About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit 8x SOC Threat Detection Analyst subcontractors on an initial 6 month contract. This role can start on an SC Security Clearance basis, however DV Clearance will be required down the line. This role would suit someone from a Cyber Security Analyst, SOC Analyst or Threat Detection Analyst background. Hourly Rate: 45ph - 85 per hour. There are 8 positions being recruited across the mid-senior level. Overtime rate of time and a quarter. Contract Duration: 6 Months initially and long-term thereafter. Shift pattern: 28 day Cycle Sat to Tue - Earlies (Apply online only) Wed to Sun - Off Mon to Fri - Lates (Apply online only) Sat to Tue Off Wed to Sun - Nights (Apply online only) (The type of shift rotates along the pattern through, so the start of the next 28 day cycle they start with lates -> Nights -> earlies then next cycle: Nights -> earlies -> lates) 28 days = 4 weeks, 14 days worked per 28 days, 3.5 days worked per week, 3.5 x 8 = 28 hours per week Initially may not be expected to do nights until team grows. SOC Threat Detection Analyst Job Description: An opportunity has arisen in the cyber security operations centre (SOC) within Information Management (IM) for a SOC Threat Detection Analyst. Supporting the Senior SOC analysts in assisting IM meet the challenges and demands of countering the Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. Responsibilities: To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. Support for the operational functions of the UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure / Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform, Anti Malicious Code, Threat Detection technologies and platforms across the UK Network Perimeter working with the best standard technologies. The SOC Analyst reports to the SOC Manager. The SOC Analyst conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an embedded member of staff. The SOC Analyst key responsibilities are: Effective Tier 1 to 2 alert triage of security events Monitoring of Cyber Security tools Monitoring the SOC email notification mailboxes Assists with the maintenance of Security technologies Assisting the SOC Solutions Lead with project activity Assist proactive threat hunting in collaboration with the CTI function Assist IR in HR and InfoSec related investigations Ensure the timely triage and remediation of any incident or request tickets raised to the SOC Participate in the activity of adding/removing URLs from the AcceptList and BlockList Attend routine security meetings Conduct activities in line with SOC Maturity and continuous improvement Skillset/experience required (Baseline): A career background in Cyber Security. Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications. Knowledge of IT Security standard methodologies. Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools. Hands on experience with IDS/IPS technologies and threat hunting activities. Strong analytical experience and mind-set. Experience within Defensive Cyber-attack methodologies and frameworks. Understanding of Malware capabilities, attack vectors, propagation and impact. Good communication skills liaising with the business and suppliers. Desirable Skillset/experience (Senior grade): Root cause analysis and leading T2 incident investigations Process / Playbook / Runbook development Working knowledge of detection engineering, false positive improvements Capability to tune SIEM rules or create custom detections Scripted automation experience e.g. Python, SOAR, PowerShell Threat modelling and Hunting methodologies
Feb 24, 2026
Contractor
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit 8x SOC Threat Detection Analyst subcontractors on an initial 6 month contract. This role can start on an SC Security Clearance basis, however DV Clearance will be required down the line. This role would suit someone from a Cyber Security Analyst, SOC Analyst or Threat Detection Analyst background. Hourly Rate: 45ph - 85 per hour. There are 8 positions being recruited across the mid-senior level. Overtime rate of time and a quarter. Contract Duration: 6 Months initially and long-term thereafter. Shift pattern: 28 day Cycle Sat to Tue - Earlies (Apply online only) Wed to Sun - Off Mon to Fri - Lates (Apply online only) Sat to Tue Off Wed to Sun - Nights (Apply online only) (The type of shift rotates along the pattern through, so the start of the next 28 day cycle they start with lates -> Nights -> earlies then next cycle: Nights -> earlies -> lates) 28 days = 4 weeks, 14 days worked per 28 days, 3.5 days worked per week, 3.5 x 8 = 28 hours per week Initially may not be expected to do nights until team grows. SOC Threat Detection Analyst Job Description: An opportunity has arisen in the cyber security operations centre (SOC) within Information Management (IM) for a SOC Threat Detection Analyst. Supporting the Senior SOC analysts in assisting IM meet the challenges and demands of countering the Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. Responsibilities: To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. Support for the operational functions of the UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure / Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform, Anti Malicious Code, Threat Detection technologies and platforms across the UK Network Perimeter working with the best standard technologies. The SOC Analyst reports to the SOC Manager. The SOC Analyst conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an embedded member of staff. The SOC Analyst key responsibilities are: Effective Tier 1 to 2 alert triage of security events Monitoring of Cyber Security tools Monitoring the SOC email notification mailboxes Assists with the maintenance of Security technologies Assisting the SOC Solutions Lead with project activity Assist proactive threat hunting in collaboration with the CTI function Assist IR in HR and InfoSec related investigations Ensure the timely triage and remediation of any incident or request tickets raised to the SOC Participate in the activity of adding/removing URLs from the AcceptList and BlockList Attend routine security meetings Conduct activities in line with SOC Maturity and continuous improvement Skillset/experience required (Baseline): A career background in Cyber Security. Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications. Knowledge of IT Security standard methodologies. Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools. Hands on experience with IDS/IPS technologies and threat hunting activities. Strong analytical experience and mind-set. Experience within Defensive Cyber-attack methodologies and frameworks. Understanding of Malware capabilities, attack vectors, propagation and impact. Good communication skills liaising with the business and suppliers. Desirable Skillset/experience (Senior grade): Root cause analysis and leading T2 incident investigations Process / Playbook / Runbook development Working knowledge of detection engineering, false positive improvements Capability to tune SIEM rules or create custom detections Scripted automation experience e.g. Python, SOAR, PowerShell Threat modelling and Hunting methodologies
Evolve are recruiting for leading Ophthalmology company who are seeking a Key Account Manager to join their team. You ll manage our client s glaucoma pharmaceutical business, driving sales, promotion, and education of the product portfolio. Alongside this, you will build and nurture strong relationships with key customers, positioning our client as a trusted partner and leading presence in the glaucoma and dry eye market. This is a full-time position working across the Lincolnshire, Peterborough, Cambridge & Norfolk territory. What s on offer? Excellent Salary & Benefits: A competitive starting salary, along with an exceptional bonus, company car or allowance, private healthcare, Death in service, pension and more! Innovative Product Portfolio: Work with a leading Ophthalmic product range in a specialist market. Stronger Voice - Put your ideas into shaping products, strategy, and company culture. Connected Team Culture - Enjoy a more personal, supportive, and collaborative work environment. Ideal Requirements for the Key Account Manager ABPI Qualified Professional Bring your recognised industry accreditation and expertise to a role where you can truly make an impact. NHS & Secondary Care Sales Pro Experienced in healthcare sales with a genuine passion for ophthalmology and improving patient outcomes. Proven Sales Achiever A strong track record of exceeding targets and driving business growth in a competitive market. Master of Influence Exceptional selling, negotiation, and networking skills that build lasting partnerships and open new opportunities. Strategic Account Manager Skilled at taking a territory management approach , developing tailored plans to maximise results and customer satisfaction. Compelling Communicator Confident, polished, and persuasive with excellent presentation skills to engage stakeholders at every level. Role Responsibilities for the Key Account Manager Build Powerful Partnerships Develop and nurture strong relationships with key customers across both the NHS and private sector, becoming a trusted partner in delivering outstanding healthcare solutions. Drive Impactful Conversations Lead engaging, strategic, and sometimes challenging discussions that move account objectives forward and strengthen long-term collaboration. Map the Key Players Create a clear and effective stakeholder map, identifying decision-makers, influencers, and access champions to maximise opportunities. Own Your Territory Take charge of your area with a strategic business plan that drives growth, manages resources, and delivers measurable results. Leverage Data for Success Maintain accurate, up-to-date customer records and use this valuable insight to inform planning, reporting, and smarter decision-making. Recruitment Process 2 stage interview process. Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to Katie Fisher on (phone number removed) for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Feb 24, 2026
Full time
Evolve are recruiting for leading Ophthalmology company who are seeking a Key Account Manager to join their team. You ll manage our client s glaucoma pharmaceutical business, driving sales, promotion, and education of the product portfolio. Alongside this, you will build and nurture strong relationships with key customers, positioning our client as a trusted partner and leading presence in the glaucoma and dry eye market. This is a full-time position working across the Lincolnshire, Peterborough, Cambridge & Norfolk territory. What s on offer? Excellent Salary & Benefits: A competitive starting salary, along with an exceptional bonus, company car or allowance, private healthcare, Death in service, pension and more! Innovative Product Portfolio: Work with a leading Ophthalmic product range in a specialist market. Stronger Voice - Put your ideas into shaping products, strategy, and company culture. Connected Team Culture - Enjoy a more personal, supportive, and collaborative work environment. Ideal Requirements for the Key Account Manager ABPI Qualified Professional Bring your recognised industry accreditation and expertise to a role where you can truly make an impact. NHS & Secondary Care Sales Pro Experienced in healthcare sales with a genuine passion for ophthalmology and improving patient outcomes. Proven Sales Achiever A strong track record of exceeding targets and driving business growth in a competitive market. Master of Influence Exceptional selling, negotiation, and networking skills that build lasting partnerships and open new opportunities. Strategic Account Manager Skilled at taking a territory management approach , developing tailored plans to maximise results and customer satisfaction. Compelling Communicator Confident, polished, and persuasive with excellent presentation skills to engage stakeholders at every level. Role Responsibilities for the Key Account Manager Build Powerful Partnerships Develop and nurture strong relationships with key customers across both the NHS and private sector, becoming a trusted partner in delivering outstanding healthcare solutions. Drive Impactful Conversations Lead engaging, strategic, and sometimes challenging discussions that move account objectives forward and strengthen long-term collaboration. Map the Key Players Create a clear and effective stakeholder map, identifying decision-makers, influencers, and access champions to maximise opportunities. Own Your Territory Take charge of your area with a strategic business plan that drives growth, manages resources, and delivers measurable results. Leverage Data for Success Maintain accurate, up-to-date customer records and use this valuable insight to inform planning, reporting, and smarter decision-making. Recruitment Process 2 stage interview process. Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to Katie Fisher on (phone number removed) for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Global Talent Management Lead page is loaded Global Talent Management Leadremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted 11 Days Agojob requisition id: R-48491We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: .# Job Category Human Resources# Position Type Fixed Term Contract# Target Openings 1Here's what you'll be doing: We're looking for a motivated and skilled Talent Management Lead to join our People team on a 12-month fixed-term contract. In this role, you'll be the architect behind critical, time-bound talent initiatives, translating complex business needs into practical, scalable solutions that drive real organisational impact. As one of our Global Talent Management Leads, you'll: Lead the design and delivery of assigned talent programs, such as Performance Management, Succession Planning, and Development. Conduct deep-dive research, including user research, to define clear program objectives and measurable success criteria. Manage the full implementation lifecycle: building an MVP, testing, iterating and launch. Create comprehensive change management plans and communication strategies to ensure high adoption and understanding across the entire company. Develop practical tools and training materials for people managers and People partners to ensure every program is delivered effectively. Consult with senior leaders and internal steering committees, presenting data-backed updates, risks, and strategic recommendations. We're looking for someone who is: An experienced product owner who has successfully designed and launched at least one major talent initiative, like a leadership development program or competency framework. A project management pro with a proven ability to manage complex, multi-stakeholder projects from definition through to deployment. A skilled consultant and influencer who can communicate complex concepts clearly and build consensus without needing formal authority. Analytically minded, using internal metrics and external benchmarks to inform design decisions and measure how effective our programs really are. Technically savvy with a deep understanding of the employee lifecycle and an interest in product and design thinking. Adaptable and change-ready, with the flexibility to adjust to shifting business needs while keeping the project on track.We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.At Simply Business, we don't just "do" HR-we build people products. We're looking for a Talent Management Lead who thinks like a product owner: someone who values data, understands user experience, and isn't afraid to challenge the status quo to remove complexity. If you're a tech-minded professional who wants to apply your analytical rigour to global talent programs within a refreshing, pioneering culture, we want to hear from you. Apply today and help us protect what matters most-our people.# What are the benefits of working at Simply Business: we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses we offer a competitive salary based oon your experience and the current market. Plus the potential to earn an annual bonus based on performance# Employment Practices Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.At Simply Business, we insure small businesses and enable big dreams. Not just for our customers, but for our people, our communities and our environment. We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners. We're building a better way to buy small business insurance, and we're using technology to get the job done. That includes developing cutting-edge data gathering and analysis capabilities; living and breathing testing and experimentation; and harnessing the many benefits of AI and other emerging technologies.We're a values-led business. Our people all have a part to play in building a culture that lives these values: learning , empowerment , authenticity , pioneering , and simplicity .
Feb 24, 2026
Full time
Global Talent Management Lead page is loaded Global Talent Management Leadremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted 11 Days Agojob requisition id: R-48491We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: .# Job Category Human Resources# Position Type Fixed Term Contract# Target Openings 1Here's what you'll be doing: We're looking for a motivated and skilled Talent Management Lead to join our People team on a 12-month fixed-term contract. In this role, you'll be the architect behind critical, time-bound talent initiatives, translating complex business needs into practical, scalable solutions that drive real organisational impact. As one of our Global Talent Management Leads, you'll: Lead the design and delivery of assigned talent programs, such as Performance Management, Succession Planning, and Development. Conduct deep-dive research, including user research, to define clear program objectives and measurable success criteria. Manage the full implementation lifecycle: building an MVP, testing, iterating and launch. Create comprehensive change management plans and communication strategies to ensure high adoption and understanding across the entire company. Develop practical tools and training materials for people managers and People partners to ensure every program is delivered effectively. Consult with senior leaders and internal steering committees, presenting data-backed updates, risks, and strategic recommendations. We're looking for someone who is: An experienced product owner who has successfully designed and launched at least one major talent initiative, like a leadership development program or competency framework. A project management pro with a proven ability to manage complex, multi-stakeholder projects from definition through to deployment. A skilled consultant and influencer who can communicate complex concepts clearly and build consensus without needing formal authority. Analytically minded, using internal metrics and external benchmarks to inform design decisions and measure how effective our programs really are. Technically savvy with a deep understanding of the employee lifecycle and an interest in product and design thinking. Adaptable and change-ready, with the flexibility to adjust to shifting business needs while keeping the project on track.We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.At Simply Business, we don't just "do" HR-we build people products. We're looking for a Talent Management Lead who thinks like a product owner: someone who values data, understands user experience, and isn't afraid to challenge the status quo to remove complexity. If you're a tech-minded professional who wants to apply your analytical rigour to global talent programs within a refreshing, pioneering culture, we want to hear from you. Apply today and help us protect what matters most-our people.# What are the benefits of working at Simply Business: we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses we offer a competitive salary based oon your experience and the current market. Plus the potential to earn an annual bonus based on performance# Employment Practices Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.At Simply Business, we insure small businesses and enable big dreams. Not just for our customers, but for our people, our communities and our environment. We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners. We're building a better way to buy small business insurance, and we're using technology to get the job done. That includes developing cutting-edge data gathering and analysis capabilities; living and breathing testing and experimentation; and harnessing the many benefits of AI and other emerging technologies.We're a values-led business. Our people all have a part to play in building a culture that lives these values: learning , empowerment , authenticity , pioneering , and simplicity .
Ready to be the operational heartbeat of a buzzing creative studio? We're looking for a sharp, proactive Operations Manager to keep a fast paced, design driven business running at full tilt during a 12 month maternity cover. You'll be the go to problem solver, the calm in the chaos, and the person who makes sure everything behind the scenes works beautifully - from finance and HR to IT, facilities, and project support. If you love variety, thrive on organisation, and enjoy being at the centre of a creative ecosystem, you'll feel right at home. There's also the chance to support a potential office move in early 2027 - perfect for someone who enjoys logistics, planning, and making big things happen. What You'll Own • Keeping operational systems, processes, and compliance running smoothly • Overseeing IT providers and ensuring the studio's tech setup is seamless • Supporting finance: cash flow, reporting, bookkeeping oversight, VAT/Tax coordination • Provide secondary leadership oversight around onboarding & HR issues & HR systems • Helping shape bids, marketing activity, and website updates • Coordinating project invoicing, reporting, and PM tools • Preparing agendas and action lists for leadership meetings • Playing a key role in planning a future office relocation What You Bring • Experience in operations within a creative, consultancy, or SME environment • Strong grounding in finance admin, governance, and facilities • Confidence managing external IT providers • Working knowledge of Xero • A natural organiser with excellent communication skills • Calm, collaborative energy, even when things get busy • Experience supporting or managing an office move At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy .
Feb 24, 2026
Full time
Ready to be the operational heartbeat of a buzzing creative studio? We're looking for a sharp, proactive Operations Manager to keep a fast paced, design driven business running at full tilt during a 12 month maternity cover. You'll be the go to problem solver, the calm in the chaos, and the person who makes sure everything behind the scenes works beautifully - from finance and HR to IT, facilities, and project support. If you love variety, thrive on organisation, and enjoy being at the centre of a creative ecosystem, you'll feel right at home. There's also the chance to support a potential office move in early 2027 - perfect for someone who enjoys logistics, planning, and making big things happen. What You'll Own • Keeping operational systems, processes, and compliance running smoothly • Overseeing IT providers and ensuring the studio's tech setup is seamless • Supporting finance: cash flow, reporting, bookkeeping oversight, VAT/Tax coordination • Provide secondary leadership oversight around onboarding & HR issues & HR systems • Helping shape bids, marketing activity, and website updates • Coordinating project invoicing, reporting, and PM tools • Preparing agendas and action lists for leadership meetings • Playing a key role in planning a future office relocation What You Bring • Experience in operations within a creative, consultancy, or SME environment • Strong grounding in finance admin, governance, and facilities • Confidence managing external IT providers • Working knowledge of Xero • A natural organiser with excellent communication skills • Calm, collaborative energy, even when things get busy • Experience supporting or managing an office move At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy .
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 24, 2026
Full time
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 24, 2026
Full time
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 24, 2026
Full time
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 24, 2026
Full time
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 24, 2026
Full time
Project Manager North West Permanent Competitive + Car/Car allowance + Flexible Benefits Summary Freedom's Networks team have a vacancy for an experienced Project Manager. The main purpose of this role is to manage multiple projects from start to finish whilst delivering our clients goals for ED2. The role reports to the Operations Manager and will cover the planning and delivery of multiple Jointing and LV/HV Cable projects within our ongoing Substation Electrical and Secondary Asset Replacement frameworks with SP Energy Networks Some of the key deliverables in this role will include: Develop and maintain excellent client relationships. Manage and deliver a number of ongoing projects Ensure that safety is at the forefront of everything we do Support and develop management teams to success Ensure Client satisfaction and contract KPIs are met/exceeded. SHEQ and Safety rule compliance - Zero Harm. People management, Retention and development Ensure that financial planning and Forecasting is accurate Develop growth plans based on ED2 Ensure that all teams are working inline with our core values What we're looking for: Minimum of 5yrs Experience within the Electrical sector of the Utility Industry Minimum of 5yrs Experience in a management role Experience with primary substation projects for SPEN or other DNO's ONC or equivalent Qualification in Electrical Engineering - Desirable DNO relationship management experience Extensive understanding of DNO requirements and specifications NEBOSH/SMSTS Level Safety accreditation Full Driving Licence First Aid & Manual Handling - Desirable DNO Authorisations - Desirable Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. We are seeking a Vice President & Business Manager to serve as a strategic partner to the Chief Information Officer (CIO) who helps lead and orchestrate the firm's Operating Platform across Core Portfolio Management, Data Operations & Portfolio Analytics, Technology & Change departments. The role shapes and drives the firm's multi year platform innovation strategy, facilitates the portfolio of change initiatives, and ensures effective governance and execution of the firm's operating model. The Vice President & Business Manager coordinates senior stakeholder engagement, drives partnership across the Operating Platform leadership team, prepares high quality executive materials for internal and external audiences, oversees key KPIs and risks, and leads special projects, while helping build the organizational culture needed for platform innovation. Key Responsibilities Strategic Partner to the Chief Information Officer Act as a trusted advisor and sounding board to the Chief Information Officer on strategy, priorities and key decisions that need to be made across the Operating Platform. Shape and maintain the Operating Platform's multi year strategy and roadmap, ensuring alignment with the firm's overall business strategy. Prepare briefing packs, decision papers and recommendations for Executive Committee, Operating Committee, Board and key governance forums. Planning, Prioritisation & Governance Lead annual and quarterly planning processes for the Operating Platform (OKRs, KPIs, budget and headcount planning). Support prioritisation of initiatives across Technology, Change, Data & Analytics and Core Portfolio Management, balancing capacity, risk and value. Design and manage governance routines (steering committees, portfolio boards, risk forums), ensuring effective decision making and clear accountability. Executive Communications & Stakeholder Management Create clear, compelling materials for internal and external audiences (ExCo, Board, Limited Partners, General Partners, regulators, auditors and conferences). Coordinate Chief Information Officer communications, including town halls, leadership off sites, newsletters and key announcements. Build strong relationships with senior stakeholders across the Operating Platform, Investments, Investor Relations & Other Corporate Functions (Finance, Risk & Compliance, HR). Establish and facilitate the Operating Platform leadership team rhythm (meetings, off sites, workshops), ensuring agendas are focused and outcomes actionable. Drive follow up on key actions, decisions and commitments from leadership forums. Support organisational design, role clarity and ways of working for teams within Technology, Change, Data & Analytics and Core Portfolio Management. Data Driven Decision Making & Performance Management Define and track key performance metrics for the Operating Platform (e.g., delivery performance, service stability, risk indicators, data quality). Produce management information and dashboards that provide insight on performance, risk and capacity, and support evidence based decisions. Support the Chief Information Officer in ensuring regulatory, security and operational risk requirements are embedded in plans and execution. Partner closely with the Change team, ensuring dependencies, risks and benefits are understood and managed by all stakeholders. Partner with project/program managers to ensure escalated issues are being actioned by leadership teams. People, Culture & Talent Initiatives Partner with HR and Operating Platform leaders on talent, succession, engagement and capability building initiatives. Help drive a culture of collaboration, accountability, continuous improvement and client centricity across the Operating Platform. Special Projects & Ad Hoc Initiatives Lead or coordinate high priority, cross functional projects on behalf of the Chief Information Officer (e.g., operating model changes, vendor strategy, major platform implementations). Conduct targeted research, benchmarking and options analysis to support strategic decisions. Knowledge and Experience Required Leadership, Judgement & Personal Attributes High degree of discretion, integrity and sound judgement, with experience handling sensitive and confidential information. Resilient, proactive and comfortable working in a fast paced, evolving environment. Collaborative, low ego style with the confidence to challenge constructively and offer honest feedback. Self starter who takes ownership, anticipates needs and drives initiatives through to completion. Industry & Functional Background Significant experience in investment management with familiarity of private markets investing. Strong understanding of: Investment Operations, Data & Analytics, Private Markets Technology and Change & Transformation best practices. Prior experience in a Chief of Staff role or as a manager in a Strategy or Change/Transformation department or as a manager within a consulting firm supporting C level or function head executives. Demonstrated track record of shaping and delivering complex, cross functional initiatives. Experience with strategic planning, change management and benefits realisation in a multi stakeholder environment. Familiarity with modern delivery approaches (e.g., Agile/iterative delivery, product operating models) and how they intersect with traditional project governance. Comfortable engaging on topics such as enterprise technology platforms, agentic AI workflows, data architecture, analytical content creation, and operating models for private markets investment businesses. Ability to interpret and challenge technology, data and change proposals, risks and business cases. Strong analytical skills, able to interpret data. Stakeholder Management & Communication Demonstrated high emotional intelligence, with the ability to navigate complex interpersonal dynamics and build strong, trust based relationships across all levels. Strong influencing skills, with the ability to navigate competing priorities and facilitate effective decision making. Exceptional listener with the ability to distil insights and move work forward even when information is limited or ambiguous. Exceptional written and verbal communication skills; able to distil complex topics into concise, executive ready materials. Experience preparing papers and packs for executive committees, boards or regulatory bodies. Organisation, Governance & Delivery Discipline Strong experience establishing and running governance forums, operating rhythms and decision making structures. Excellent organisational skills with the ability to manage multiple parallel priorities, often under tight timelines. High attention to detail combined with the ability to see the bigger picture. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply.
Feb 23, 2026
Full time
Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. We are seeking a Vice President & Business Manager to serve as a strategic partner to the Chief Information Officer (CIO) who helps lead and orchestrate the firm's Operating Platform across Core Portfolio Management, Data Operations & Portfolio Analytics, Technology & Change departments. The role shapes and drives the firm's multi year platform innovation strategy, facilitates the portfolio of change initiatives, and ensures effective governance and execution of the firm's operating model. The Vice President & Business Manager coordinates senior stakeholder engagement, drives partnership across the Operating Platform leadership team, prepares high quality executive materials for internal and external audiences, oversees key KPIs and risks, and leads special projects, while helping build the organizational culture needed for platform innovation. Key Responsibilities Strategic Partner to the Chief Information Officer Act as a trusted advisor and sounding board to the Chief Information Officer on strategy, priorities and key decisions that need to be made across the Operating Platform. Shape and maintain the Operating Platform's multi year strategy and roadmap, ensuring alignment with the firm's overall business strategy. Prepare briefing packs, decision papers and recommendations for Executive Committee, Operating Committee, Board and key governance forums. Planning, Prioritisation & Governance Lead annual and quarterly planning processes for the Operating Platform (OKRs, KPIs, budget and headcount planning). Support prioritisation of initiatives across Technology, Change, Data & Analytics and Core Portfolio Management, balancing capacity, risk and value. Design and manage governance routines (steering committees, portfolio boards, risk forums), ensuring effective decision making and clear accountability. Executive Communications & Stakeholder Management Create clear, compelling materials for internal and external audiences (ExCo, Board, Limited Partners, General Partners, regulators, auditors and conferences). Coordinate Chief Information Officer communications, including town halls, leadership off sites, newsletters and key announcements. Build strong relationships with senior stakeholders across the Operating Platform, Investments, Investor Relations & Other Corporate Functions (Finance, Risk & Compliance, HR). Establish and facilitate the Operating Platform leadership team rhythm (meetings, off sites, workshops), ensuring agendas are focused and outcomes actionable. Drive follow up on key actions, decisions and commitments from leadership forums. Support organisational design, role clarity and ways of working for teams within Technology, Change, Data & Analytics and Core Portfolio Management. Data Driven Decision Making & Performance Management Define and track key performance metrics for the Operating Platform (e.g., delivery performance, service stability, risk indicators, data quality). Produce management information and dashboards that provide insight on performance, risk and capacity, and support evidence based decisions. Support the Chief Information Officer in ensuring regulatory, security and operational risk requirements are embedded in plans and execution. Partner closely with the Change team, ensuring dependencies, risks and benefits are understood and managed by all stakeholders. Partner with project/program managers to ensure escalated issues are being actioned by leadership teams. People, Culture & Talent Initiatives Partner with HR and Operating Platform leaders on talent, succession, engagement and capability building initiatives. Help drive a culture of collaboration, accountability, continuous improvement and client centricity across the Operating Platform. Special Projects & Ad Hoc Initiatives Lead or coordinate high priority, cross functional projects on behalf of the Chief Information Officer (e.g., operating model changes, vendor strategy, major platform implementations). Conduct targeted research, benchmarking and options analysis to support strategic decisions. Knowledge and Experience Required Leadership, Judgement & Personal Attributes High degree of discretion, integrity and sound judgement, with experience handling sensitive and confidential information. Resilient, proactive and comfortable working in a fast paced, evolving environment. Collaborative, low ego style with the confidence to challenge constructively and offer honest feedback. Self starter who takes ownership, anticipates needs and drives initiatives through to completion. Industry & Functional Background Significant experience in investment management with familiarity of private markets investing. Strong understanding of: Investment Operations, Data & Analytics, Private Markets Technology and Change & Transformation best practices. Prior experience in a Chief of Staff role or as a manager in a Strategy or Change/Transformation department or as a manager within a consulting firm supporting C level or function head executives. Demonstrated track record of shaping and delivering complex, cross functional initiatives. Experience with strategic planning, change management and benefits realisation in a multi stakeholder environment. Familiarity with modern delivery approaches (e.g., Agile/iterative delivery, product operating models) and how they intersect with traditional project governance. Comfortable engaging on topics such as enterprise technology platforms, agentic AI workflows, data architecture, analytical content creation, and operating models for private markets investment businesses. Ability to interpret and challenge technology, data and change proposals, risks and business cases. Strong analytical skills, able to interpret data. Stakeholder Management & Communication Demonstrated high emotional intelligence, with the ability to navigate complex interpersonal dynamics and build strong, trust based relationships across all levels. Strong influencing skills, with the ability to navigate competing priorities and facilitate effective decision making. Exceptional listener with the ability to distil insights and move work forward even when information is limited or ambiguous. Exceptional written and verbal communication skills; able to distil complex topics into concise, executive ready materials. Experience preparing papers and packs for executive committees, boards or regulatory bodies. Organisation, Governance & Delivery Discipline Strong experience establishing and running governance forums, operating rhythms and decision making structures. Excellent organisational skills with the ability to manage multiple parallel priorities, often under tight timelines. High attention to detail combined with the ability to see the bigger picture. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply.
Role Purpose To successfully support the delivery of fieldwork analysis and insights for client projects in line with client objectives and expectations. Working closely with the Research Manager (RM) the Senior Research Executive will be responsible for managing fieldwork suppliers and contributing towards high quality research outputs. This role would suit a Research Executive looking to step up into a more senior role. Key Accountabilities Project & Task Management Able to effectively develop recruitment screeners and manage fieldwork suppliers to ensure timely and effective recruitment Able to conduct thorough link checking of surveys and moderation of simple interviews or moderate online communities Schedule and setup qualitative research including AE and compliance documents sending calendar invites and ensuring smooth running of in person central location days Conducts secondary research to validate design and analysis monitors clients competitor environment to update both the client and project team of any significant news updates Accurately monitors own capacity needed to deliver the project in partnership with the RM and proactively highlights deviations from the project plan Contributes to research analysis and slide building in line with RMs guidance to develop clear and meaningful research narrative for the client Provides formal feedback to all team members including RM and EM as part of the companys continuous feedback culture Participate in client calls meetings and presentations throughout the research project including potential travel to client sites to support the delivery of project presentations Support BD initiatives by contributing research and therapy area workups for proposals Client Management Acts as key contributor to a project addressing any questions / concerns from the RM and flagging issues with the RM as appropriate Proactively highlights challenges and solutions to the internal team (and client where appropriate) Contribute to project status update meetings both internally and externally (through the PM) Builds relationships with the client project team through delivering high quality deliverables Draft recruitment updates for the RM With guidance from senior team members able to develop fieldwork materials including discussion guides online community tasks and questionnaires Leadership Contributes to first-class quality deliverables generating compelling deliverables and accurate impactful analysis of insights generated from primary and secondary research sources Ensures research is delivered to the project team to ensure timely delivery of project outputs Communicates key project updates with project team to ensure alignment and shared understanding of project objectives / status / final outputs of all project team members Provide leadership and guidance to junior team members on supplier management moderation and analysis Project management responsible (with RM support) for overall successful delivery of projects to the client Leadership of sub-teams on complex projects Qualifications Degree(s) : BA / BS / MS / PhD Major(s) : Life Sciences behavioural science or business Candidates will have post-studying relevant professional / industry experience. Demonstrable experience of effective contribution to team working or leading project workstreams Candidates will have strong analysis and delivery skills Experience building slide decks. Experience with Online Community Platforms beneficial. Strong communication skills. Experienced in stakeholder management Benefits Base salary depending on prior experience Annual bonus 25 days holiday per year (with an additional day per year of service up to 30 days) plus all bank / public holidays and Christmas / New Year closure Private Healthcare and Life Assurance Contributory Pension Scheme Cycle to work scheme Mind & Body allowance to support activities that proactively support your health & wellbeing (such as gym membership or wellbeing apps) A collaborative and stimulating leadership environment An opportunity to make and influence decisions that will drive CHR forward Equity Diversity and Inclusion We are an Equal Opportunity Employer and make all employment decisions without regard to age national origin race ethnicity religion creed gender sexual orientation disability veteran status or any other characteristic protected by law.
Feb 22, 2026
Full time
Role Purpose To successfully support the delivery of fieldwork analysis and insights for client projects in line with client objectives and expectations. Working closely with the Research Manager (RM) the Senior Research Executive will be responsible for managing fieldwork suppliers and contributing towards high quality research outputs. This role would suit a Research Executive looking to step up into a more senior role. Key Accountabilities Project & Task Management Able to effectively develop recruitment screeners and manage fieldwork suppliers to ensure timely and effective recruitment Able to conduct thorough link checking of surveys and moderation of simple interviews or moderate online communities Schedule and setup qualitative research including AE and compliance documents sending calendar invites and ensuring smooth running of in person central location days Conducts secondary research to validate design and analysis monitors clients competitor environment to update both the client and project team of any significant news updates Accurately monitors own capacity needed to deliver the project in partnership with the RM and proactively highlights deviations from the project plan Contributes to research analysis and slide building in line with RMs guidance to develop clear and meaningful research narrative for the client Provides formal feedback to all team members including RM and EM as part of the companys continuous feedback culture Participate in client calls meetings and presentations throughout the research project including potential travel to client sites to support the delivery of project presentations Support BD initiatives by contributing research and therapy area workups for proposals Client Management Acts as key contributor to a project addressing any questions / concerns from the RM and flagging issues with the RM as appropriate Proactively highlights challenges and solutions to the internal team (and client where appropriate) Contribute to project status update meetings both internally and externally (through the PM) Builds relationships with the client project team through delivering high quality deliverables Draft recruitment updates for the RM With guidance from senior team members able to develop fieldwork materials including discussion guides online community tasks and questionnaires Leadership Contributes to first-class quality deliverables generating compelling deliverables and accurate impactful analysis of insights generated from primary and secondary research sources Ensures research is delivered to the project team to ensure timely delivery of project outputs Communicates key project updates with project team to ensure alignment and shared understanding of project objectives / status / final outputs of all project team members Provide leadership and guidance to junior team members on supplier management moderation and analysis Project management responsible (with RM support) for overall successful delivery of projects to the client Leadership of sub-teams on complex projects Qualifications Degree(s) : BA / BS / MS / PhD Major(s) : Life Sciences behavioural science or business Candidates will have post-studying relevant professional / industry experience. Demonstrable experience of effective contribution to team working or leading project workstreams Candidates will have strong analysis and delivery skills Experience building slide decks. Experience with Online Community Platforms beneficial. Strong communication skills. Experienced in stakeholder management Benefits Base salary depending on prior experience Annual bonus 25 days holiday per year (with an additional day per year of service up to 30 days) plus all bank / public holidays and Christmas / New Year closure Private Healthcare and Life Assurance Contributory Pension Scheme Cycle to work scheme Mind & Body allowance to support activities that proactively support your health & wellbeing (such as gym membership or wellbeing apps) A collaborative and stimulating leadership environment An opportunity to make and influence decisions that will drive CHR forward Equity Diversity and Inclusion We are an Equal Opportunity Employer and make all employment decisions without regard to age national origin race ethnicity religion creed gender sexual orientation disability veteran status or any other characteristic protected by law.
Location:Central London Locations: Central London (Hybrid remote - 2 / 3 days a week in the London office) Job Type: This is a full-time role, working five days per week on a rotating shift pattern. Shifts will vary, our current slots are: 06:00 - 15:00 09:00 - 18:00 14:00 - 23:00 The role also includes regular weekend working, with a current average of one weekend in every four. Why join us? If you love food and technology as much as we do, you'll love life at Vita Mojo. We're on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we're powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal they're hoping for. Each and every time. Our Vita Mojo DNA We're proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you'll be joining a supportive team who've always got your back. Our passion for technology and food is matched only by our support for our people. About the role At Vita Mojo, we're transforming how restaurants leverage technology to enhance both operations and the customer experience. As a Customer Support Agent, you'll be at the heart of this transformation, collaborating with top restaurant brands to help them fully utilise the Vita Mojo platform. Your role will involve answering product inquiries, gathering valuable feedback, escalating issues, and acting as the key liaison between our clients and our Client Success, Product, Design, and Development teams. In this fast-paced, cross-functional role, every day will bring new challenges and opportunities. You'll thrive in this position if you enjoy fostering client relationships, translating technical jargon for non-technical users, and deepening your expertise in the inner workings of the Vita Mojo platform. If you're passionate about customer success and eager to become an indispensable resource, this is the perfect opportunity for you The day-to-day Working in a startup means that things often change and we adapt to the growing and changing needs of the business, yet our primary focus remains the same - maintaining a world-class customer support experience and ensuring customers get the most out of Vita Mojo's products and services. Reporting to our Customer Support Manager, your responsibilities will largely cover the following areas: Customer Care - Taking ownership of customer queries and managing expectations at every stage to deliver impactful support. This ranges from prioritising quick responses via email and live chat to receiving customer calls and providing step-by-step guidelines for the resolution of complex issues. Product support - You will have a deep understanding of our products and the ability to configure or troubleshoot a diverse range of customer queries from recently onboarded clients to more complex issues that existing customers may have. Problem solving - You relish the challenge to investigate, diagnose, document, and prioritise customer issues, leveraging internal tools and escalation teams as necessary. This includes reproducing and documenting bugs for the Engineering and Product teams. Operational excellence - You delight the customer with every interaction. You will have a strong pulse on identifying key findings and suggesting product and process improvements to continually optimise performance. This includes updating our internal knowledge hub with information about technical issues and useful discussions with customers. Sharing feature requests and effective workarounds with team members. Key Performance Indicators - You enjoy taking ownership of driving performance metrics to deliver world class service. Some of these include: customer satisfaction (CSAT), time to first response, handle time and ticket resolution rate. About you Previous experience - You've worked in a customer facing role, working with business critical software that is vital to day to day operations. Customer focused - You have a passion for talking to customers all day, every day. You empathise with clients in a genuine way that lets them know you understand their pain points, how they use our suite of products and, more importantly, why. Communication - You're an articulate communicator (both written and verbal). You enjoy crafting clear and concise messages to customers and internal stakeholders alike with the ability to adjust the level of technicality based on the end user. Technically proficient - You genuinely enjoy technology and have the ability to grasp complex concepts relating to Vita Mojo's Operating System. Time management - You're able to balance multiple priorities while working in a high volume environment. Problem solving - You are naturally curious and embrace the challenge of solving problems, both with software and soft skills. Learning from previous obstacles and maintaining a proactive approach to anticipate future problems and act to mitigate their effects. Resilient - You're able to stay focused, adapt and persevere in the face of obstacles. It will be a bonus if you: Have previous experience in a customer support role within a B2B software company Have previously worked in hospitality Have previously used Zendesk or Salesforce in a support capacity Have a basic understanding of web technologies (HTML, CSS) Our Benefits and Ways of Working We're proud of the open, inclusive, and supportive culture we've built, and continue to build Vita Mojo. We operate a hybrid working model with two in-office collaboration days each week. Outside of those, we trust our team to manage their working day in a way that suits them, while being mindful of team needs, collaboration, and business priorities. This means you can flex your time when needed, whether for personal appointments, family responsibilities, or deep focus work as long as you're communicating openly and delivering on your goals. Private Healthcare All team members have access to private medical insurance through Vitality Health, offering fast access to high-quality healthcare, wellbeing resources, and the Vitality Programme. Life Assurance We provide Group Life Assurance through Legal & General, offering financial protection and wellbeing support to your loved ones in the event of your passing. Income Protection Income Protection is offered via Canada Life to support you financially if you're unable to work due to long term illness or injury, with additional support to help you return to work when ready. Learning & Development We believe that when you grow, we all grow. We're proud to support professional development that helps you build transferable skills, whether that's in your current role or to set you up for future success within the company. We're also happy to support learning that's not strictly role specific, as long as it's professionally enhancing and contributes to your broader growth at Vita Mojo. Holiday Allowance Team members receive 25 days of annual leave plus public holidays. This increases with each full year of service, up to 28 days. Carer's Leave We offer one week (five days) of paid leave annually to support team members caring for a loved one. Parental Leave Our enhanced parental leave policy supports all new parents after three months of employment. Primary caregivers receive 16 weeks of full pay, followed by 50% pay for an additional 16 weeks. Secondary caregivers receive four weeks of full pay, plus an additional two weeks after three years of service. Health Leave We offer 12 days of fully paid sick leave annually to support your health and recovery. Birthday Leave Take the day off to celebrate your birthday-it's on us. Social Events We host regular team socials, from monthly in-office drinks to quarterly offsites, celebrating milestones and enjoying time together as a team. Dog-Friendly Office We welcome well-behaved dogs in our offices.
Feb 21, 2026
Full time
Location:Central London Locations: Central London (Hybrid remote - 2 / 3 days a week in the London office) Job Type: This is a full-time role, working five days per week on a rotating shift pattern. Shifts will vary, our current slots are: 06:00 - 15:00 09:00 - 18:00 14:00 - 23:00 The role also includes regular weekend working, with a current average of one weekend in every four. Why join us? If you love food and technology as much as we do, you'll love life at Vita Mojo. We're on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we're powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal they're hoping for. Each and every time. Our Vita Mojo DNA We're proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you'll be joining a supportive team who've always got your back. Our passion for technology and food is matched only by our support for our people. About the role At Vita Mojo, we're transforming how restaurants leverage technology to enhance both operations and the customer experience. As a Customer Support Agent, you'll be at the heart of this transformation, collaborating with top restaurant brands to help them fully utilise the Vita Mojo platform. Your role will involve answering product inquiries, gathering valuable feedback, escalating issues, and acting as the key liaison between our clients and our Client Success, Product, Design, and Development teams. In this fast-paced, cross-functional role, every day will bring new challenges and opportunities. You'll thrive in this position if you enjoy fostering client relationships, translating technical jargon for non-technical users, and deepening your expertise in the inner workings of the Vita Mojo platform. If you're passionate about customer success and eager to become an indispensable resource, this is the perfect opportunity for you The day-to-day Working in a startup means that things often change and we adapt to the growing and changing needs of the business, yet our primary focus remains the same - maintaining a world-class customer support experience and ensuring customers get the most out of Vita Mojo's products and services. Reporting to our Customer Support Manager, your responsibilities will largely cover the following areas: Customer Care - Taking ownership of customer queries and managing expectations at every stage to deliver impactful support. This ranges from prioritising quick responses via email and live chat to receiving customer calls and providing step-by-step guidelines for the resolution of complex issues. Product support - You will have a deep understanding of our products and the ability to configure or troubleshoot a diverse range of customer queries from recently onboarded clients to more complex issues that existing customers may have. Problem solving - You relish the challenge to investigate, diagnose, document, and prioritise customer issues, leveraging internal tools and escalation teams as necessary. This includes reproducing and documenting bugs for the Engineering and Product teams. Operational excellence - You delight the customer with every interaction. You will have a strong pulse on identifying key findings and suggesting product and process improvements to continually optimise performance. This includes updating our internal knowledge hub with information about technical issues and useful discussions with customers. Sharing feature requests and effective workarounds with team members. Key Performance Indicators - You enjoy taking ownership of driving performance metrics to deliver world class service. Some of these include: customer satisfaction (CSAT), time to first response, handle time and ticket resolution rate. About you Previous experience - You've worked in a customer facing role, working with business critical software that is vital to day to day operations. Customer focused - You have a passion for talking to customers all day, every day. You empathise with clients in a genuine way that lets them know you understand their pain points, how they use our suite of products and, more importantly, why. Communication - You're an articulate communicator (both written and verbal). You enjoy crafting clear and concise messages to customers and internal stakeholders alike with the ability to adjust the level of technicality based on the end user. Technically proficient - You genuinely enjoy technology and have the ability to grasp complex concepts relating to Vita Mojo's Operating System. Time management - You're able to balance multiple priorities while working in a high volume environment. Problem solving - You are naturally curious and embrace the challenge of solving problems, both with software and soft skills. Learning from previous obstacles and maintaining a proactive approach to anticipate future problems and act to mitigate their effects. Resilient - You're able to stay focused, adapt and persevere in the face of obstacles. It will be a bonus if you: Have previous experience in a customer support role within a B2B software company Have previously worked in hospitality Have previously used Zendesk or Salesforce in a support capacity Have a basic understanding of web technologies (HTML, CSS) Our Benefits and Ways of Working We're proud of the open, inclusive, and supportive culture we've built, and continue to build Vita Mojo. We operate a hybrid working model with two in-office collaboration days each week. Outside of those, we trust our team to manage their working day in a way that suits them, while being mindful of team needs, collaboration, and business priorities. This means you can flex your time when needed, whether for personal appointments, family responsibilities, or deep focus work as long as you're communicating openly and delivering on your goals. Private Healthcare All team members have access to private medical insurance through Vitality Health, offering fast access to high-quality healthcare, wellbeing resources, and the Vitality Programme. Life Assurance We provide Group Life Assurance through Legal & General, offering financial protection and wellbeing support to your loved ones in the event of your passing. Income Protection Income Protection is offered via Canada Life to support you financially if you're unable to work due to long term illness or injury, with additional support to help you return to work when ready. Learning & Development We believe that when you grow, we all grow. We're proud to support professional development that helps you build transferable skills, whether that's in your current role or to set you up for future success within the company. We're also happy to support learning that's not strictly role specific, as long as it's professionally enhancing and contributes to your broader growth at Vita Mojo. Holiday Allowance Team members receive 25 days of annual leave plus public holidays. This increases with each full year of service, up to 28 days. Carer's Leave We offer one week (five days) of paid leave annually to support team members caring for a loved one. Parental Leave Our enhanced parental leave policy supports all new parents after three months of employment. Primary caregivers receive 16 weeks of full pay, followed by 50% pay for an additional 16 weeks. Secondary caregivers receive four weeks of full pay, plus an additional two weeks after three years of service. Health Leave We offer 12 days of fully paid sick leave annually to support your health and recovery. Birthday Leave Take the day off to celebrate your birthday-it's on us. Social Events We host regular team socials, from monthly in-office drinks to quarterly offsites, celebrating milestones and enjoying time together as a team. Dog-Friendly Office We welcome well-behaved dogs in our offices.
