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Residential Investment Manager
Grosvenor Group
Residential Investment Manager page is loaded Residential Investment Managerlocations: 70 Grosvenor Street, London, W1K 3JPtime type: Full timeposted on: Posted Todayjob requisition id: JR04731This is an important role within our London Estate business. The London Estate is a c. £5bn property portfolio, with residential, retail, office and hotel assets located in Mayfair and Belgravia. We're looking for someone who is knowledgeable in the residential field and has a keen eye for detail. You'll need to be efficient and organised, with the ability to multitask and prioritise your workload.This role sits within the London Estate Investment department. The team have responsibility for cross sector capital transactions activity. This includes acquisitions for hold or trade and disposals, the funds from which are used to support our investment and development pipeline.The main responsibilities for the Residential Investment Manager role will be to efficiently co-ordinate our statutory enfranchisement pipeline and have responsibility for valuing and executing 20-year lease sales in Eaton Square. This will require a good working knowledge of enfranchisement and residential valuations in order to be able to effectively challenge advice and make balanced recommendations back to the business. In a typical year we will have approximately 65 live enfranchisement claims ongoing and 10-12, 20-year lease sales.The ideal candidate will have prior experience in residential valuations and enfranchisement work and possess a strong understanding of relevant legal frameworks and regulations. You will be responsible for maximising the performance of our external advisors (solicitors and valuers) and ensuring that valid statutory claims are processed quickly and at the optimum price. The ability to communicate, both verbally and in writing, compelling and balanced business recommendations using both financial and strategic analysis is an important part of the role. Key Responsibilities Working closely with our appointed valuers and solicitors, take the lead with co-ordinating the efficient processing of enfranchisement activity, ensuring that valid claims are processed quickly and efficiently and at the optimum price Write compelling and concise business recommendations for a variety of internal stakeholders using both financial and strategic analysis Value, negotiate and execute 20-year lease sales and 20-year 'top-ups in Eaton Square Help identify which properties should be prioritised for sale or acquisition through carrying out hold/sell analysis (including considering both investment and strategic criteria) Ensure that all sales activity accords with our Freehold protection measures and Eaton Square strategy Contribute to annual budgeting, quarterly re-forecasting and monthly reporting requirements Lead agency and advisory relationships for transactions you are responsible for including our enfranchisement valuers, residential agents and solicitors. Help identify and contribute to executing other forms of residential capital raising activity including changes of use (to residential) and premiums for alterations If required, efficiently process and supervise requests to assign, underlet or other lease related authorisations required Key Requirements Demonstrated experience in a similar residential role Property professional (MRICS) or other recognised business qualification Financial appraisal capability - fluent with running development appraisals and understanding the key drivers of development and project performance Business Recommendations - ability to communicate, both in writing and verbally, compelling and concise business recommendations for a variety of internal audiences Residential Market knowledge - experience within the prime central London residential market is preferred together with a genuine interest in market trends and dynamics Have an existing network of industry contacts and relationships Creative thinking and problem solving - an aptitude for creative problem solving and entrepreneurial thinking in a fast-paced environment Experience with residential valuations and residential asset management A good working knowledge of enfranchisement legislation and valuations would be advantageous (although additional training and development in this area can be provided).We know flexibility is important and take a hybrid approach to working, please contact us for further details. Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on to discuss.To apply for this job please click on "Apply". To begin your application you will be asked to create an account.Please carefully read our Recruitment Privacy Notice before proceeding with an application. The privacy notice sets out how Grosvenor obtains, uses and protects the personal information which you provide to us. You can read the notice here -We think this is a very special place to work. Our international activities span urban property, food and agtech, rural estate management and support for philanthropic initiatives - meaning we are able to offer a wide range of rewarding career opportunities.We are united by a common purpose: to deliver lasting commercial, social and environmental benefit, and this drives everything we do. It means that we put planet and people at the centre of what we do and why we want people with open minds and fresh ideas to join us.
Nov 27, 2025
Full time
Residential Investment Manager page is loaded Residential Investment Managerlocations: 70 Grosvenor Street, London, W1K 3JPtime type: Full timeposted on: Posted Todayjob requisition id: JR04731This is an important role within our London Estate business. The London Estate is a c. £5bn property portfolio, with residential, retail, office and hotel assets located in Mayfair and Belgravia. We're looking for someone who is knowledgeable in the residential field and has a keen eye for detail. You'll need to be efficient and organised, with the ability to multitask and prioritise your workload.This role sits within the London Estate Investment department. The team have responsibility for cross sector capital transactions activity. This includes acquisitions for hold or trade and disposals, the funds from which are used to support our investment and development pipeline.The main responsibilities for the Residential Investment Manager role will be to efficiently co-ordinate our statutory enfranchisement pipeline and have responsibility for valuing and executing 20-year lease sales in Eaton Square. This will require a good working knowledge of enfranchisement and residential valuations in order to be able to effectively challenge advice and make balanced recommendations back to the business. In a typical year we will have approximately 65 live enfranchisement claims ongoing and 10-12, 20-year lease sales.The ideal candidate will have prior experience in residential valuations and enfranchisement work and possess a strong understanding of relevant legal frameworks and regulations. You will be responsible for maximising the performance of our external advisors (solicitors and valuers) and ensuring that valid statutory claims are processed quickly and at the optimum price. The ability to communicate, both verbally and in writing, compelling and balanced business recommendations using both financial and strategic analysis is an important part of the role. Key Responsibilities Working closely with our appointed valuers and solicitors, take the lead with co-ordinating the efficient processing of enfranchisement activity, ensuring that valid claims are processed quickly and efficiently and at the optimum price Write compelling and concise business recommendations for a variety of internal stakeholders using both financial and strategic analysis Value, negotiate and execute 20-year lease sales and 20-year 'top-ups in Eaton Square Help identify which properties should be prioritised for sale or acquisition through carrying out hold/sell analysis (including considering both investment and strategic criteria) Ensure that all sales activity accords with our Freehold protection measures and Eaton Square strategy Contribute to annual budgeting, quarterly re-forecasting and monthly reporting requirements Lead agency and advisory relationships for transactions you are responsible for including our enfranchisement valuers, residential agents and solicitors. Help identify and contribute to executing other forms of residential capital raising activity including changes of use (to residential) and premiums for alterations If required, efficiently process and supervise requests to assign, underlet or other lease related authorisations required Key Requirements Demonstrated experience in a similar residential role Property professional (MRICS) or other recognised business qualification Financial appraisal capability - fluent with running development appraisals and understanding the key drivers of development and project performance Business Recommendations - ability to communicate, both in writing and verbally, compelling and concise business recommendations for a variety of internal audiences Residential Market knowledge - experience within the prime central London residential market is preferred together with a genuine interest in market trends and dynamics Have an existing network of industry contacts and relationships Creative thinking and problem solving - an aptitude for creative problem solving and entrepreneurial thinking in a fast-paced environment Experience with residential valuations and residential asset management A good working knowledge of enfranchisement legislation and valuations would be advantageous (although additional training and development in this area can be provided).We know flexibility is important and take a hybrid approach to working, please contact us for further details. Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on to discuss.To apply for this job please click on "Apply". To begin your application you will be asked to create an account.Please carefully read our Recruitment Privacy Notice before proceeding with an application. The privacy notice sets out how Grosvenor obtains, uses and protects the personal information which you provide to us. You can read the notice here -We think this is a very special place to work. Our international activities span urban property, food and agtech, rural estate management and support for philanthropic initiatives - meaning we are able to offer a wide range of rewarding career opportunities.We are united by a common purpose: to deliver lasting commercial, social and environmental benefit, and this drives everything we do. It means that we put planet and people at the centre of what we do and why we want people with open minds and fresh ideas to join us.
Unily
Customer Success Manager, EMEA
Unily
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Nov 27, 2025
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Unily
Customer Success Manager
Unily
Job Purpose The Customer Success Manager partners with our midmarket customer portfolio to ensure value realization and product adoption, while leveraging scaled and programmatic approaches to deliver efficient, impactful experiences. Positioned between high-touch CSMs and digital success models, this role blends proactive engagement with operational efficiency - driving adoption, mitigating risks, and identifying opportunities for growth through a mix of 1-to-1 and 1-to-many activities. Main Responsibilities Reporting to the Manager of Customer Success for our Mid-Market segment, our Customer Success Managers (CSMs) play a pivotal role in shaping and advancing the mid-market customer experience within our global Customer Success organization. This role combines direct customer partnership with scalable engagement, ensuring customers achieve measurable outcomes while supporting operational efficiency. The CSM works closely with Customer Success, Operations, Community, and cross-functional teams to deliver a consistent and durable customer journey. Key activities include: Conduct semi-regular business reviews to assess ROI, adoption progress, and evolving customer objectives. Deliver proactive engagement through scalable methods, including group sessions (e.g., "Ask Me Anything" hours), webinars, and digital resources. Leverage health alerts, survey results, and usage data to identify risks or opportunities and take timely action. Provide product guidance by leveraging both technical expertise and business acumen to help customers achieve their desired outcomes Partner with customers in 1-to-1 and 1-to-many activities to establish measurable goals and KPIs that demonstrate value realization and business impact. Maintain accurate customer data (contacts, activities, health metrics) within Planhat and related systems to support operational excellence. Collaborate cross-functionally with Sales, Product, Support, and Success Operations teams to address customer needs and resolve issues promptly. Contribute to the development of playbooks, processes, and innovation initiatives that improve the customer journey at scale. Requirements/ Knowledge, Skills, and Experience Customer-first mindset with the ability to balance strategic relationship-building and efficient, programmatic engagement. Curiosity and eagerness to develop deep product knowledge. Strong problem-solving orientation, with the ability to connect activities to the "why" behind customer needs. Collaborative team player who can also work autonomously and transparently to achieve shared objectives. Excellent communication and listening skills; able to adapt style across stakeholders and formats (virtual, in-person, written). Comfortable analyzing data and translating insights into actionable recommendations. Proficiency with Planhat (or similar CS platforms) and a strong appreciation for data quality and integrity. Highly organized and detail-oriented, willing to "roll up your sleeves" to support operational objectives. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Nov 27, 2025
Full time
Job Purpose The Customer Success Manager partners with our midmarket customer portfolio to ensure value realization and product adoption, while leveraging scaled and programmatic approaches to deliver efficient, impactful experiences. Positioned between high-touch CSMs and digital success models, this role blends proactive engagement with operational efficiency - driving adoption, mitigating risks, and identifying opportunities for growth through a mix of 1-to-1 and 1-to-many activities. Main Responsibilities Reporting to the Manager of Customer Success for our Mid-Market segment, our Customer Success Managers (CSMs) play a pivotal role in shaping and advancing the mid-market customer experience within our global Customer Success organization. This role combines direct customer partnership with scalable engagement, ensuring customers achieve measurable outcomes while supporting operational efficiency. The CSM works closely with Customer Success, Operations, Community, and cross-functional teams to deliver a consistent and durable customer journey. Key activities include: Conduct semi-regular business reviews to assess ROI, adoption progress, and evolving customer objectives. Deliver proactive engagement through scalable methods, including group sessions (e.g., "Ask Me Anything" hours), webinars, and digital resources. Leverage health alerts, survey results, and usage data to identify risks or opportunities and take timely action. Provide product guidance by leveraging both technical expertise and business acumen to help customers achieve their desired outcomes Partner with customers in 1-to-1 and 1-to-many activities to establish measurable goals and KPIs that demonstrate value realization and business impact. Maintain accurate customer data (contacts, activities, health metrics) within Planhat and related systems to support operational excellence. Collaborate cross-functionally with Sales, Product, Support, and Success Operations teams to address customer needs and resolve issues promptly. Contribute to the development of playbooks, processes, and innovation initiatives that improve the customer journey at scale. Requirements/ Knowledge, Skills, and Experience Customer-first mindset with the ability to balance strategic relationship-building and efficient, programmatic engagement. Curiosity and eagerness to develop deep product knowledge. Strong problem-solving orientation, with the ability to connect activities to the "why" behind customer needs. Collaborative team player who can also work autonomously and transparently to achieve shared objectives. Excellent communication and listening skills; able to adapt style across stakeholders and formats (virtual, in-person, written). Comfortable analyzing data and translating insights into actionable recommendations. Proficiency with Planhat (or similar CS platforms) and a strong appreciation for data quality and integrity. Highly organized and detail-oriented, willing to "roll up your sleeves" to support operational objectives. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Unily
Customer Success Manager, EMEA
Unily Guildford, Surrey
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Nov 27, 2025
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Senior Bid & Commercial Manager
Analox Ltd Stokesley, Yorkshire
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Nov 27, 2025
Full time
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Plant Manager
AAK AB Hull, Yorkshire
About AAK Everything AAK does is about Making Better Happen . We specialize in plant-based oils that are the value-adding ingredients in many of the products people love to consume. We make these products better tasting, healthier, and more sustainable. At the heart of AAK's offer is Customer Co-Development, combining our desire to understand what better means for each customer with the unique flexibility of our production assets, and a deep knowledge of many products and industries - including Chocolate & Confectionery, Bakery, Dairy, Plant-based Foods, Special Nutrition, Foodservice and Personal Care. Our 4,000 employees support our close collaboration with customers through 25 regional sales offices, 15 dedicated Customer Innovation Centres, and more than 20 production facilities. Listed on Nasdaq Stockholm and with our headquarters in Malmö, Sweden, AAK has been Making Better Happen for more than 150 years. About the role AAK is seeking a collaborative and results-driven Plant Manager to lead the manufacturing functions across both the Refinery and Packing areas at the Hull site. Reporting to the Site Director Hull, the Plant Manager will be responsible for all production activities at site ensuring they meet the organisation's short- and long-term business objectives and are conducted in accordance with relevant food safety, quality, health, safety, and environmental standards. You will contribute to strategic planning and decision making at an executive level, developing and implementing production systems and processes that align with AAK's vision, business objectives, and ongoing cultural journey. Responsibilities Lead, coach, and develop a team of managers and professionals to achieve operational excellence. Drive performance through collaborative leadership, engaging teams around a clear and inspiring vision. Take a proactive approach to safety, ensuring that safe work expectations are understood and embedded across all teams. Delivering safe, efficient, and compliant production performance. Driving continuous improvement in manufacturing efficiency, product quality, and operational standards. Engaging and developing the operations team to achieve excellence in safety, cost, and reliability. Ensuring production activities are aligned with strategic business objectives and AAK's operational excellence principles. Establish production budgets and monitor costs to optimize resources while meeting volume, quality, and safety targets. Create a culture where people feel confident discussing safety and looking after one another. Evaluate and recommend investments in technology, equipment, and systems to enhance manufacturing capabilities. Build and manage effective relationships with key suppliers and external partners. About you We are looking for a results focused leader with a proven track record of driving change and performance improvement through strong, people centered leadership. The ideal candidate will have: Degree level qualification in a relevant discipline (Engineering, Chemical, Mechanical, or Food Science). Proven experience in plant or operations management within a food, chemical, or process manufacturing environment. Strong knowledge of manufacturing standards, procedures, and continuous improvement methodologies. Experience contributing to operational (short term), tactical (1-2 years), and strategic (3-5 years) business planning. Solid understanding of operational excellence and evidence based decision making. Ability to analyse complex data, identify key performance drivers, and translate insights into actionable improvements. Strong commercial acumen and ability to balance technical and business priorities.
Nov 26, 2025
Full time
About AAK Everything AAK does is about Making Better Happen . We specialize in plant-based oils that are the value-adding ingredients in many of the products people love to consume. We make these products better tasting, healthier, and more sustainable. At the heart of AAK's offer is Customer Co-Development, combining our desire to understand what better means for each customer with the unique flexibility of our production assets, and a deep knowledge of many products and industries - including Chocolate & Confectionery, Bakery, Dairy, Plant-based Foods, Special Nutrition, Foodservice and Personal Care. Our 4,000 employees support our close collaboration with customers through 25 regional sales offices, 15 dedicated Customer Innovation Centres, and more than 20 production facilities. Listed on Nasdaq Stockholm and with our headquarters in Malmö, Sweden, AAK has been Making Better Happen for more than 150 years. About the role AAK is seeking a collaborative and results-driven Plant Manager to lead the manufacturing functions across both the Refinery and Packing areas at the Hull site. Reporting to the Site Director Hull, the Plant Manager will be responsible for all production activities at site ensuring they meet the organisation's short- and long-term business objectives and are conducted in accordance with relevant food safety, quality, health, safety, and environmental standards. You will contribute to strategic planning and decision making at an executive level, developing and implementing production systems and processes that align with AAK's vision, business objectives, and ongoing cultural journey. Responsibilities Lead, coach, and develop a team of managers and professionals to achieve operational excellence. Drive performance through collaborative leadership, engaging teams around a clear and inspiring vision. Take a proactive approach to safety, ensuring that safe work expectations are understood and embedded across all teams. Delivering safe, efficient, and compliant production performance. Driving continuous improvement in manufacturing efficiency, product quality, and operational standards. Engaging and developing the operations team to achieve excellence in safety, cost, and reliability. Ensuring production activities are aligned with strategic business objectives and AAK's operational excellence principles. Establish production budgets and monitor costs to optimize resources while meeting volume, quality, and safety targets. Create a culture where people feel confident discussing safety and looking after one another. Evaluate and recommend investments in technology, equipment, and systems to enhance manufacturing capabilities. Build and manage effective relationships with key suppliers and external partners. About you We are looking for a results focused leader with a proven track record of driving change and performance improvement through strong, people centered leadership. The ideal candidate will have: Degree level qualification in a relevant discipline (Engineering, Chemical, Mechanical, or Food Science). Proven experience in plant or operations management within a food, chemical, or process manufacturing environment. Strong knowledge of manufacturing standards, procedures, and continuous improvement methodologies. Experience contributing to operational (short term), tactical (1-2 years), and strategic (3-5 years) business planning. Solid understanding of operational excellence and evidence based decision making. Ability to analyse complex data, identify key performance drivers, and translate insights into actionable improvements. Strong commercial acumen and ability to balance technical and business priorities.
Site Operations Manager
Arxada AG
Site Operations Manager page is loaded Site Operations Managerlocations: AU - Trentham, VICtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R52370 Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. With a proud history of innovation dating back more than a century , we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers' ecological footprint.Sustainable preservation is one of our top priorities. We are making significant strategic investments that will not only decrease our own environmental footprint, but also help customers adapt to long-term environmental and social change through the development of cleaner, greener solutions.The Site operations manager is responsible for the manufacturing site ensuring that safe, high-quality manufacturing of all products is achieved. The Site operations manager is responsible for identifying hazards and providing risk management to the Trentham site to ensure the health and safety of all Arxada site employees and contractors in regard to the OHS Act, MHF Licensing and corporate EHS. As well as drive continuous improvement through targeted programs and monitoring. The site operations manager is responsible for identifying hazards and providing risk management to the Trentham site to ensure the sites environmental responsibilities are adhered and to manage waste and contaminated land management requirements in regard to EPA Regulations, ISO 14001 and corporate EHS. As well as drive continuous improvement through targeted programs and monitoring. Accountable for the sites' implementation and adherence to all Arxada policies, procedures and process that will maximise stewardship, safety, quality, productivity, environmental responsibility, legal compliance, cost control and Strategy. Will continually exhibit all Arxada values (Passion, Collaboration, Care, andPerformance) in every interaction. Comply with all relevant Occupational, Health, Safety and Environmental Legislation, codes of practice, standards, policies, operating procedures and work instructions as outlined by Arxada.- Management and overall responsibility for planning, directing and coordination of inwards goods, manufacturing, and distribution functions to ensure that entire operations team in Trentham produce and deliver product in an effective and efficient manner. Drive the safety culture improvement initiative and lead the effort to reduce serious injury and fatality (SIF) risk while reducing the number of EHS incidents (Safety, Environmental and Process Safety).- Ensure site compliance with all relevant Occupational, Health, Safety andEnvironmental Legislation, codes of practice, standards, policies, operatingprocedures, and work instructions and Environmental, Health & Safety andProcedures.- Lead EHS elements of Australian MOC's, OFI's and corrective actionsprocesses.- Lead EHS meetings and safety culture change with interpretation, analysis,motivation, and education of individuals by location- Conduct contractor pre-qualification assessments and ongoing auditing asrequired.- Ensure prevention of work-related injury or illness through the provision of an effective behavioural based safety process, hazard identification systems,formal job safety analysis through a robust permit to work system.- Ensure that EHS hazards/risks /activities at the Trentham site are identified,documented and reviewed in accordance with risk management directive inconsultation with risk & system improvement.- Maximising plant utilization and people referencing Lean principles.- Achieve budgeted costs of manufacture and management of productionoverheads.- Responsible for the operational and strategic plant improvements, capex,projects, systems, and people management.- Provide leadership, coaching and mentoring to the Trentham site employees to ensure roles are clearly understood, scheduling is adhered to and downtime is minimized.- Manage and overall responsibility for toll manufacturing sites and approval ofcustomer bulk unloading facilities.- Will continually exhibit all Arxada values (Passion, Collaboration, Care andPerformance) in every interaction.- Plan direct and manage site activities, to produce and supply products thatmeet company cost, quality and quantity requirements while building a cultureof continuous improvement.- Ensure that the Trentham site have emergency response capability throughmaintaining currency and testing at site level of emergency managementplans; All other functions; R&D and Sales responsibility of ANZ EHS supportteam.- Review and improve the reliability of plant and production equipment. Plan and manage plant maintenance programs including vetting and control ofcontractors visiting and working on the site.- Manage the production, effectively delegate day to day operations to directreports, coach and mentor as required. Ensure that all staff are fully trained inthe safe use of all plant and production equipment, and they strictly observe allArxada EHS&Q policies and procedures and adherence to requirements ofMHF legislation and the EPA License affecting the site- Manage resources which may include sourcing and overseeing the installation of new equipment for the production process. Direct input into CAPEX planning and Management of Change processes.- Effectively delegate day to day operations to direct reports, coach and mentor as required.- SAP - Manage and maintain site BOM and recipe requirements, raise process orders to meet production requirements and maintain production quality control Arxada has world class offering in two distinct areas: Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection. Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.AU03
Nov 25, 2025
Full time
Site Operations Manager page is loaded Site Operations Managerlocations: AU - Trentham, VICtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R52370 Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. With a proud history of innovation dating back more than a century , we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers' ecological footprint.Sustainable preservation is one of our top priorities. We are making significant strategic investments that will not only decrease our own environmental footprint, but also help customers adapt to long-term environmental and social change through the development of cleaner, greener solutions.The Site operations manager is responsible for the manufacturing site ensuring that safe, high-quality manufacturing of all products is achieved. The Site operations manager is responsible for identifying hazards and providing risk management to the Trentham site to ensure the health and safety of all Arxada site employees and contractors in regard to the OHS Act, MHF Licensing and corporate EHS. As well as drive continuous improvement through targeted programs and monitoring. The site operations manager is responsible for identifying hazards and providing risk management to the Trentham site to ensure the sites environmental responsibilities are adhered and to manage waste and contaminated land management requirements in regard to EPA Regulations, ISO 14001 and corporate EHS. As well as drive continuous improvement through targeted programs and monitoring. Accountable for the sites' implementation and adherence to all Arxada policies, procedures and process that will maximise stewardship, safety, quality, productivity, environmental responsibility, legal compliance, cost control and Strategy. Will continually exhibit all Arxada values (Passion, Collaboration, Care, andPerformance) in every interaction. Comply with all relevant Occupational, Health, Safety and Environmental Legislation, codes of practice, standards, policies, operating procedures and work instructions as outlined by Arxada.- Management and overall responsibility for planning, directing and coordination of inwards goods, manufacturing, and distribution functions to ensure that entire operations team in Trentham produce and deliver product in an effective and efficient manner. Drive the safety culture improvement initiative and lead the effort to reduce serious injury and fatality (SIF) risk while reducing the number of EHS incidents (Safety, Environmental and Process Safety).- Ensure site compliance with all relevant Occupational, Health, Safety andEnvironmental Legislation, codes of practice, standards, policies, operatingprocedures, and work instructions and Environmental, Health & Safety andProcedures.- Lead EHS elements of Australian MOC's, OFI's and corrective actionsprocesses.- Lead EHS meetings and safety culture change with interpretation, analysis,motivation, and education of individuals by location- Conduct contractor pre-qualification assessments and ongoing auditing asrequired.- Ensure prevention of work-related injury or illness through the provision of an effective behavioural based safety process, hazard identification systems,formal job safety analysis through a robust permit to work system.- Ensure that EHS hazards/risks /activities at the Trentham site are identified,documented and reviewed in accordance with risk management directive inconsultation with risk & system improvement.- Maximising plant utilization and people referencing Lean principles.- Achieve budgeted costs of manufacture and management of productionoverheads.- Responsible for the operational and strategic plant improvements, capex,projects, systems, and people management.- Provide leadership, coaching and mentoring to the Trentham site employees to ensure roles are clearly understood, scheduling is adhered to and downtime is minimized.- Manage and overall responsibility for toll manufacturing sites and approval ofcustomer bulk unloading facilities.- Will continually exhibit all Arxada values (Passion, Collaboration, Care andPerformance) in every interaction.- Plan direct and manage site activities, to produce and supply products thatmeet company cost, quality and quantity requirements while building a cultureof continuous improvement.- Ensure that the Trentham site have emergency response capability throughmaintaining currency and testing at site level of emergency managementplans; All other functions; R&D and Sales responsibility of ANZ EHS supportteam.- Review and improve the reliability of plant and production equipment. Plan and manage plant maintenance programs including vetting and control ofcontractors visiting and working on the site.- Manage the production, effectively delegate day to day operations to directreports, coach and mentor as required. Ensure that all staff are fully trained inthe safe use of all plant and production equipment, and they strictly observe allArxada EHS&Q policies and procedures and adherence to requirements ofMHF legislation and the EPA License affecting the site- Manage resources which may include sourcing and overseeing the installation of new equipment for the production process. Direct input into CAPEX planning and Management of Change processes.- Effectively delegate day to day operations to direct reports, coach and mentor as required.- SAP - Manage and maintain site BOM and recipe requirements, raise process orders to meet production requirements and maintain production quality control Arxada has world class offering in two distinct areas: Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection. Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.AU03
Customer Success Manager
Resource Data Management Ltd
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Nov 24, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Holding Store Manager - Scunthorpe
New Look Group Scunthorpe, Lincolnshire
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers we're New Look. Our purpose is always to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed, and we work as one. It's a busy and exciting time for the brand, and we're on the hunt for a Holding Store Manager to join our growing Scunthorpe team. The Store: As our Holding Scunthorpe Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPI's, customer service, team development, and overall sales - so that we are playing to win! As a store manager, you will be at the forefront of creating a customer-obsessed atmosphere that prioritises excellent service and unique shopping experiences. Your genuine approach will help customers express their individuality, personality, and style through fashion, making each visit memorable. About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills for inventory management, stock control, and order replenishment. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression so you can be your best and achieve your goals. Being part of the New Look Team means access to a great range of benefits & perks Benefits include: 40% staff discount for you and a loved one, and 25% for up to 12 friends and family members Access to discounts from top retailers and gyms via our rewards platform Runway Contributory private pension scheme Performance-related retail management bonus scheme Enhanced family-friendly policies: maternity, paternity, and adoption leave, shared parental leave Healthcare cash plan to claim money back for medical expenses Cycle2Work scheme for environmentally friendly commuting Life assurance from day one Please note: these benefits are non-contractual and may change over time. We care about you and the planet, believing fashion should be a force for positive change. We celebrate inclusion and diversity and are proud of our inclusive culture and talented team members who embrace our shared purpose, behaviours, and values. We offer flexible working patterns and are happy to discuss specific arrangements to suit your needs. Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying to ensure a smooth application process.
Nov 24, 2025
Full time
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers we're New Look. Our purpose is always to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed, and we work as one. It's a busy and exciting time for the brand, and we're on the hunt for a Holding Store Manager to join our growing Scunthorpe team. The Store: As our Holding Scunthorpe Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPI's, customer service, team development, and overall sales - so that we are playing to win! As a store manager, you will be at the forefront of creating a customer-obsessed atmosphere that prioritises excellent service and unique shopping experiences. Your genuine approach will help customers express their individuality, personality, and style through fashion, making each visit memorable. About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills for inventory management, stock control, and order replenishment. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression so you can be your best and achieve your goals. Being part of the New Look Team means access to a great range of benefits & perks Benefits include: 40% staff discount for you and a loved one, and 25% for up to 12 friends and family members Access to discounts from top retailers and gyms via our rewards platform Runway Contributory private pension scheme Performance-related retail management bonus scheme Enhanced family-friendly policies: maternity, paternity, and adoption leave, shared parental leave Healthcare cash plan to claim money back for medical expenses Cycle2Work scheme for environmentally friendly commuting Life assurance from day one Please note: these benefits are non-contractual and may change over time. We care about you and the planet, believing fashion should be a force for positive change. We celebrate inclusion and diversity and are proud of our inclusive culture and talented team members who embrace our shared purpose, behaviours, and values. We offer flexible working patterns and are happy to discuss specific arrangements to suit your needs. Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying to ensure a smooth application process.
Senior Product Manager - Privacy
Teads SA
About Teads Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries. The Privacy team's mission is to ensure that our advertising solutions are compliant with data protection regulations across the globe. This includes providing transparency to end users, collecting their consent, managing accountability, etc. The team works in collaboration with our Legal and Security departments, business stakeholders, industry bodies and other product teams to define and implement the adequate privacy frameworks and processes into our platform. What will you do? The company is growing quicker and the Product team has more than ever a pivotal role to set the company for success. As a Senior Product Manager, your missions will be to: Shape the roadmap: Collect and gather needs from internal and external stakeholders (new data use cases, legal constraints, publisher requirements, etc.). You may also collaborate with the Data Solutions team on expanding our data-driven products Explore industry initiatives, certification programs and third-party tools for privacy compliance (IAB standard frameworks, privacy monitoring solutions, etc.) Communicate on priorities, share the vision and align with the engineering teams and stakeholders Manage product roll-out: Define objectives and success metrics, and monitor them accordingly Structure the rollout strategy (timelines, team coordination, internal and external communication needs, etc.) Maintain an up-to-date planning to communicate on the effort and progress Structure internal knowledge and processes: Provide functional privacy-related expertise to internal stakeholders Contribute to internal trainings on privacy Deploy tools and processes for privacy control What will you bring to the team? Your skills and experiences: Bachelor or Master degree in marketing or engineering Proven experience of 8+ years as a Product Manager in an adtech or digital media company Proven experience on Privacy scope Ability to efficiently communicate and collaborate with different departments (sales, business, engineering) Understanding of the product from a technology perspective Passionate, innovative, and fast learner Fluent in English and ability to work with cross-functional teams Why work at Teads? At Teads, Product and Engineering work hand in hand and are aligned towards the same goal: to scale our business while continuing to create new and exciting products. We value team spirit, pragmatism, listening and we encourage initiatives. We promote end-to-end development: "You build it, you run it, you monitor it". We share knowledge and support with each other beyond any organizational boundary. We fix issues during a blameless postmortem and learn from it so that it doesn't happen twice. We are working together to create great engineering, but we are also supportive to promote a great work-life balance. Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: We've merged two open internet category leaders-Outbrain and Teads-to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups - employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.
Nov 24, 2025
Full time
About Teads Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries. The Privacy team's mission is to ensure that our advertising solutions are compliant with data protection regulations across the globe. This includes providing transparency to end users, collecting their consent, managing accountability, etc. The team works in collaboration with our Legal and Security departments, business stakeholders, industry bodies and other product teams to define and implement the adequate privacy frameworks and processes into our platform. What will you do? The company is growing quicker and the Product team has more than ever a pivotal role to set the company for success. As a Senior Product Manager, your missions will be to: Shape the roadmap: Collect and gather needs from internal and external stakeholders (new data use cases, legal constraints, publisher requirements, etc.). You may also collaborate with the Data Solutions team on expanding our data-driven products Explore industry initiatives, certification programs and third-party tools for privacy compliance (IAB standard frameworks, privacy monitoring solutions, etc.) Communicate on priorities, share the vision and align with the engineering teams and stakeholders Manage product roll-out: Define objectives and success metrics, and monitor them accordingly Structure the rollout strategy (timelines, team coordination, internal and external communication needs, etc.) Maintain an up-to-date planning to communicate on the effort and progress Structure internal knowledge and processes: Provide functional privacy-related expertise to internal stakeholders Contribute to internal trainings on privacy Deploy tools and processes for privacy control What will you bring to the team? Your skills and experiences: Bachelor or Master degree in marketing or engineering Proven experience of 8+ years as a Product Manager in an adtech or digital media company Proven experience on Privacy scope Ability to efficiently communicate and collaborate with different departments (sales, business, engineering) Understanding of the product from a technology perspective Passionate, innovative, and fast learner Fluent in English and ability to work with cross-functional teams Why work at Teads? At Teads, Product and Engineering work hand in hand and are aligned towards the same goal: to scale our business while continuing to create new and exciting products. We value team spirit, pragmatism, listening and we encourage initiatives. We promote end-to-end development: "You build it, you run it, you monitor it". We share knowledge and support with each other beyond any organizational boundary. We fix issues during a blameless postmortem and learn from it so that it doesn't happen twice. We are working together to create great engineering, but we are also supportive to promote a great work-life balance. Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: We've merged two open internet category leaders-Outbrain and Teads-to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups - employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.
Assistant Farm Manager - Broiler Poultry - Derbyshire - Competitive Salary + Accommodation + Pe ...
Agricultural Recruitment Specialists Ltd
Overview Assistant Farm Manager - Assistant Farm Manager - Broiler Poultry - Derbyshire - Competitive Salary + Accommodation + Performance Bonus The Job An opportunity has arisen for an experienced Assistant Farm Manager to join a modern broiler farming operation in Derbyshire. Working closely with the Farm Manager, you will play a key role in running daily operations and ensuring high standards of welfare, hygiene, productivity, and site presentation. Key Responsibilities Maintain accurate livestock, feed, and stock records Assist with ordering and stock control of essential supplies Supervise and train Farm Assistants Deputise for the Farm Manager during absence, including emergency call out cover Maintain site standards in biosecurity, hygiene, and environmental management Ensure compliance with all health, safety, and welfare regulations The Company A well established, forward-thinking poultry business committed to sustainable production and high animal welfare standards. The company offers modern facilities, strong operational support, and opportunities for professional development within a supportive environment. The Candidate Previous experience within a commercial poultry or broiler farming setting Poultry Passport Level 2 or 3, or willingness to complete training Strong organisational and communication skills Ability to work independently and proactively in a fast-paced environment Computer literate with sound decision-making abilities Flexible and committed with a strong focus on animal welfare and biosecurity The Package Competitive salary On site accommodation Company performance bonus scheme Ongoing career development and industry-recognised training Professional support and growth opportunities How to Apply Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
Nov 24, 2025
Full time
Overview Assistant Farm Manager - Assistant Farm Manager - Broiler Poultry - Derbyshire - Competitive Salary + Accommodation + Performance Bonus The Job An opportunity has arisen for an experienced Assistant Farm Manager to join a modern broiler farming operation in Derbyshire. Working closely with the Farm Manager, you will play a key role in running daily operations and ensuring high standards of welfare, hygiene, productivity, and site presentation. Key Responsibilities Maintain accurate livestock, feed, and stock records Assist with ordering and stock control of essential supplies Supervise and train Farm Assistants Deputise for the Farm Manager during absence, including emergency call out cover Maintain site standards in biosecurity, hygiene, and environmental management Ensure compliance with all health, safety, and welfare regulations The Company A well established, forward-thinking poultry business committed to sustainable production and high animal welfare standards. The company offers modern facilities, strong operational support, and opportunities for professional development within a supportive environment. The Candidate Previous experience within a commercial poultry or broiler farming setting Poultry Passport Level 2 or 3, or willingness to complete training Strong organisational and communication skills Ability to work independently and proactively in a fast-paced environment Computer literate with sound decision-making abilities Flexible and committed with a strong focus on animal welfare and biosecurity The Package Competitive salary On site accommodation Company performance bonus scheme Ongoing career development and industry-recognised training Professional support and growth opportunities How to Apply Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
CV Screen Ltd
Marketing Project Manager
CV Screen Ltd Dartford, Kent
Marketing Project Manager Dartford Up to £50,000 + Excellent Benefits Are you an experienced Marketing Project Manager looking for a role where you can truly make an impact? This fantastic office-based opportunity in Dartford offers the chance to lead and shape a high-performing marketing team within a business renowned for providing specialist environmental and safety solutions across construc click apply for full job details
Nov 23, 2025
Full time
Marketing Project Manager Dartford Up to £50,000 + Excellent Benefits Are you an experienced Marketing Project Manager looking for a role where you can truly make an impact? This fantastic office-based opportunity in Dartford offers the chance to lead and shape a high-performing marketing team within a business renowned for providing specialist environmental and safety solutions across construc click apply for full job details
White Stuff
Store Manager
White Stuff
Overview Please, note this role is a 37,5 hours contract and weekend availability is required. Who We Are White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who You Are You'll be passionate about Retail and Fashion. You'll have experience driving the commercial success of a shop and leading a team, and you'll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. Primary Objective The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff's presence in the local community. What You'll Be Doing You'll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing in-store customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liaising with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weeks People Management and Development Using the Learning and Development and operational tools provided to develop the team's knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. What We'll Offer You As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age INDM
Nov 23, 2025
Full time
Overview Please, note this role is a 37,5 hours contract and weekend availability is required. Who We Are White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who You Are You'll be passionate about Retail and Fashion. You'll have experience driving the commercial success of a shop and leading a team, and you'll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. Primary Objective The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff's presence in the local community. What You'll Be Doing You'll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing in-store customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liaising with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weeks People Management and Development Using the Learning and Development and operational tools provided to develop the team's knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. What We'll Offer You As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age INDM
Operations Manager - Grounds Maintenance
HL Services
ROLE DESCRIPTION Role: Operations Manager Purpose: To be accountable for overseeing and coordinating grounds maintenance, invasive weed and gritting operations within the company, ensuring the high quality and on-budget delivery of all services for Grounds Care Group clients, overseeing all aspects of the operations to ensure compliance with industry standards and client satisfaction. To be instrumental in the implementation of strategies and the delivery of the company's growth objectives. Accountabilities Relevant outcomes that support what the business needs to achieve Operational Leadership To lead, guide and support the Operations team to ensure high quality service delivery. Maintain an overview of daily operations within the designated region, ensuring service delivery is efficient, safe, and to high-quality standards. Oversee the implementation of seasonal maintenance schedules, landscaping projects, and ad hoc client requests. To implement process improvements to increase efficiencies, improve standards and control costs. To implement efficiencies ensuring that no compromise to service, standards, team experience and customer relations. To ensure the company operates in full compliance with regulatory bodies and industry standards. Monitor and enforce compliance with health & safety regulations, company policies, and environmental standards. Provide operational leadership to Grounds Care Group teams: To build and manage a highly functioning, diverse and effective team. To develop and foster a culture of operational excellence, quality and safety. Line management for Operational Managers ensuring Grounds Care Group standards are consistently delivered. To ensure that the business has adequate resources (human and equipment) to deliver planned works. To ensure that all team members receive training and development to enhance skills, support succession planning and retain a professional and committed workforce. To provide support, guidance and direction in all aspects of team management. Foster a positive and collaborative work environment that promotes teamwork and innovation that drives company growth. Oversee the engagement and management of sub-contractors to ensure that they deliver the required works to Grounds Care Group standards. To ensure the teams have the necessary resources and information to deliver the scope of works on budget and to the client's satisfaction. Ensure that contract plans, timelines, and budgets that are appropriate for the works involved. Coordinate with managers and clients to ensure smooth operational service delivery, anticipating and resolving issues that could affect the quality of work. Oversee operational performance, making necessary adjustments to services, routes and schedules to maintain quality and efficiency and ensuring updates are logged on the relevant systems so all stakeholders are aware (Zoho CRM, ServiceBridge and Zoho Creator). Conduct site visits to assess work quality and address any issues. Lead on recruitment for operational roles, working closely with managers and supervisors and the HR team to ensure that there are adequate resources to deliver planned works. Identify areas for team improvement and support with the implementation of corrective actions or process improvements. To ensure communication within the operation is efficient and effective, implementing processes that optimise communication within the business. Monitoring of tasks and responsibilities to ensure they are efficiently assigned to teams. Provide guidance, support, and feedback to managers and teams to ensure their success. Conduct regular performance evaluations and implement improvement plans as needed. Identify the need for and source new sub-contractors as required to deliver works. Ensure all work is completed in line with the company's Health & Safety standards and operating procedures. Manage the delivery of Grounds Care Group services: Ensure all stakeholders have the required information to be able to deliver the scope of works on budget and to the client's satisfaction. Develop and implement project plans, timelines, and budgets that are appropriate for the works involved. Coordinate with clients, Grounds Care Group team members, and subcontractors to ensure smooth service delivery, anticipating and resolving issues that could affect the quality of our work. Prepare and submit project reports as required. To ensure scope of works and pricing from sales is understood before works commence. Develop high quality trusted client relationships: Collaborate effectively with the Customer Service Advisors to ensure customer enquiries are dealt with promptly and accurately by the customer service team. Collaborate effectively with the commercial team to ensure our clients receive consistent service and their requests are actioned promptly. Build and maintain strong on site relationships with clients through effective communication and problem solving. Ensure client needs and expectations are clearly understood and delivered by the teams. To identify and pursue opportunities for additional services or projects with existing clients, and other operations colleagues to ensure such opportunities are logged and actioned promptly. Demonstrate high levels of technical expertise, proficiency and attention to detail: Stay up to date with the latest industry trends, techniques, and regulations related to grounds maintenance, advising colleagues to help ensure the best possible services for our clients. Ensure all work is performed in compliance with relevant health, safety, and environmental regulations. Provide technical guidance, expertise and support to managers and teams as needed. Collaborate with other teams within Grounds Care Group, such as sales and customer service, to develop new service offerings and improve existing services. Participate in industry events and training programmes to enhance your knowledge and skills that are relevant to the Grounds Care Group business. To manage Health and Safety in line with Company and statutory standards. Deliver commercial growth and ensure rigorous financial management: In liaison with the Finance Department, create the budget; Forecasting revenues and planning costs for the forthcoming year. To manage budgets to always ensuring profitability and cost control. To develop and manage operational and financial metrics to measure company performance. Track and report on KPIs, site audits customer satisfaction and team performance. Drive teams to identify extra works and opportunities to grow the range of services provided to clients. Use the company's systems to develop and manage contract/project budgets to ensure profitability and cost control at all times. Maintain accurate records and monitor contract expenses, taking corrective action as needed to stay within budget. Ensure the optimisation of resource allocation (in house teams and sub contractors) and utilisation within the team to maximise efficiency and minimise wastage. Collaborate with the finance and operations teams to prepare accurate and timely invoices, financial reports and supporting evidence to ensure clients approve payments on time. Identify and implement cost saving measures within the teams without compromising work quality or client satisfaction. KPIs 100% of visits completed by operational teams per week. A minimum of 25 audits completed by the operations team each week. 100% of scheduled team training completed per month. Operational costs are maintained within budgeted margins. % of increased review through identification and securing of additional works. Structure This role reports to Director of Operations. This role line manages: Supervisor s & Operative roles indirectly.
Nov 22, 2025
Full time
ROLE DESCRIPTION Role: Operations Manager Purpose: To be accountable for overseeing and coordinating grounds maintenance, invasive weed and gritting operations within the company, ensuring the high quality and on-budget delivery of all services for Grounds Care Group clients, overseeing all aspects of the operations to ensure compliance with industry standards and client satisfaction. To be instrumental in the implementation of strategies and the delivery of the company's growth objectives. Accountabilities Relevant outcomes that support what the business needs to achieve Operational Leadership To lead, guide and support the Operations team to ensure high quality service delivery. Maintain an overview of daily operations within the designated region, ensuring service delivery is efficient, safe, and to high-quality standards. Oversee the implementation of seasonal maintenance schedules, landscaping projects, and ad hoc client requests. To implement process improvements to increase efficiencies, improve standards and control costs. To implement efficiencies ensuring that no compromise to service, standards, team experience and customer relations. To ensure the company operates in full compliance with regulatory bodies and industry standards. Monitor and enforce compliance with health & safety regulations, company policies, and environmental standards. Provide operational leadership to Grounds Care Group teams: To build and manage a highly functioning, diverse and effective team. To develop and foster a culture of operational excellence, quality and safety. Line management for Operational Managers ensuring Grounds Care Group standards are consistently delivered. To ensure that the business has adequate resources (human and equipment) to deliver planned works. To ensure that all team members receive training and development to enhance skills, support succession planning and retain a professional and committed workforce. To provide support, guidance and direction in all aspects of team management. Foster a positive and collaborative work environment that promotes teamwork and innovation that drives company growth. Oversee the engagement and management of sub-contractors to ensure that they deliver the required works to Grounds Care Group standards. To ensure the teams have the necessary resources and information to deliver the scope of works on budget and to the client's satisfaction. Ensure that contract plans, timelines, and budgets that are appropriate for the works involved. Coordinate with managers and clients to ensure smooth operational service delivery, anticipating and resolving issues that could affect the quality of work. Oversee operational performance, making necessary adjustments to services, routes and schedules to maintain quality and efficiency and ensuring updates are logged on the relevant systems so all stakeholders are aware (Zoho CRM, ServiceBridge and Zoho Creator). Conduct site visits to assess work quality and address any issues. Lead on recruitment for operational roles, working closely with managers and supervisors and the HR team to ensure that there are adequate resources to deliver planned works. Identify areas for team improvement and support with the implementation of corrective actions or process improvements. To ensure communication within the operation is efficient and effective, implementing processes that optimise communication within the business. Monitoring of tasks and responsibilities to ensure they are efficiently assigned to teams. Provide guidance, support, and feedback to managers and teams to ensure their success. Conduct regular performance evaluations and implement improvement plans as needed. Identify the need for and source new sub-contractors as required to deliver works. Ensure all work is completed in line with the company's Health & Safety standards and operating procedures. Manage the delivery of Grounds Care Group services: Ensure all stakeholders have the required information to be able to deliver the scope of works on budget and to the client's satisfaction. Develop and implement project plans, timelines, and budgets that are appropriate for the works involved. Coordinate with clients, Grounds Care Group team members, and subcontractors to ensure smooth service delivery, anticipating and resolving issues that could affect the quality of our work. Prepare and submit project reports as required. To ensure scope of works and pricing from sales is understood before works commence. Develop high quality trusted client relationships: Collaborate effectively with the Customer Service Advisors to ensure customer enquiries are dealt with promptly and accurately by the customer service team. Collaborate effectively with the commercial team to ensure our clients receive consistent service and their requests are actioned promptly. Build and maintain strong on site relationships with clients through effective communication and problem solving. Ensure client needs and expectations are clearly understood and delivered by the teams. To identify and pursue opportunities for additional services or projects with existing clients, and other operations colleagues to ensure such opportunities are logged and actioned promptly. Demonstrate high levels of technical expertise, proficiency and attention to detail: Stay up to date with the latest industry trends, techniques, and regulations related to grounds maintenance, advising colleagues to help ensure the best possible services for our clients. Ensure all work is performed in compliance with relevant health, safety, and environmental regulations. Provide technical guidance, expertise and support to managers and teams as needed. Collaborate with other teams within Grounds Care Group, such as sales and customer service, to develop new service offerings and improve existing services. Participate in industry events and training programmes to enhance your knowledge and skills that are relevant to the Grounds Care Group business. To manage Health and Safety in line with Company and statutory standards. Deliver commercial growth and ensure rigorous financial management: In liaison with the Finance Department, create the budget; Forecasting revenues and planning costs for the forthcoming year. To manage budgets to always ensuring profitability and cost control. To develop and manage operational and financial metrics to measure company performance. Track and report on KPIs, site audits customer satisfaction and team performance. Drive teams to identify extra works and opportunities to grow the range of services provided to clients. Use the company's systems to develop and manage contract/project budgets to ensure profitability and cost control at all times. Maintain accurate records and monitor contract expenses, taking corrective action as needed to stay within budget. Ensure the optimisation of resource allocation (in house teams and sub contractors) and utilisation within the team to maximise efficiency and minimise wastage. Collaborate with the finance and operations teams to prepare accurate and timely invoices, financial reports and supporting evidence to ensure clients approve payments on time. Identify and implement cost saving measures within the teams without compromising work quality or client satisfaction. KPIs 100% of visits completed by operational teams per week. A minimum of 25 audits completed by the operations team each week. 100% of scheduled team training completed per month. Operational costs are maintained within budgeted margins. % of increased review through identification and securing of additional works. Structure This role reports to Director of Operations. This role line manages: Supervisor s & Operative roles indirectly.
Assistant Store Manager
AFM - Association Française du Marketing Cheltenham, Gloucestershire
Overview Kao is a Japanese company founded in 1887, passionate about making a difference in people's lives with high quality products and services to create a Kirei Life for all. Our corporate philosophy, the Kao Way, guides us in integrity, innovation, and treating each other with trust and respect. We are among the World's Most Ethical Companies for 19 consecutive years. Position Assistant Store Manager - Full Time What we offer to our Assistant Store Managers A 50% staff discount on Molton Brown products Up to 25 days holiday (depending on years of service) + Bank Holidays A day off on your birthday Quarterly store bonus scheme up to 0.70% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown items Enhanced family leave Company Health allowance Access to Gym Discounts Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters Recognition Awards Exclusive access to our e-Learning platform (qualifications, certifications, memberships) The Assistant Store Manager role Support in being the driving force of our business, demonstrating a will to win, passion for people, and exceptional standards of execution Apply sound strategic and analytical thinking to make commercial decisions that support the Store and team in achieving sales, KPI targets, and business profit through inspirational motivation Deliver the principles of our customer service programme and motivate others to achieve excellence Support the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential The Perfect Assistant Store Manager Candidate Minimum of 2 years retail management experience Experience within the fragrance and beauty retail environment is desirable An engaging and successful leader Customer-centric approach Flexibility in working arrangements to suit business requirements including some travel to other stores Additional information Molton Brown is part of Kao. Kao is committed to making a difference and delivering quality while respecting the planet. Our corporate philosophy, the Kao Way, guides us in integrity, courageous innovation, and respectful teamwork. How we work We are a company with purpose and values, committed to quality and environmental care. At Kao, each employee can shape their job and career. We work collaboratively to achieve our goals and deliver the best for our customers. Hiring Process Kao embraces diversity and the individual personalities of its people. We welcome applications from all areas of the global community. Want to learn more If you feel you are as unique as our products and want to learn why 33,000 people across the globe chose a career with us, please visit
Nov 22, 2025
Full time
Overview Kao is a Japanese company founded in 1887, passionate about making a difference in people's lives with high quality products and services to create a Kirei Life for all. Our corporate philosophy, the Kao Way, guides us in integrity, innovation, and treating each other with trust and respect. We are among the World's Most Ethical Companies for 19 consecutive years. Position Assistant Store Manager - Full Time What we offer to our Assistant Store Managers A 50% staff discount on Molton Brown products Up to 25 days holiday (depending on years of service) + Bank Holidays A day off on your birthday Quarterly store bonus scheme up to 0.70% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown items Enhanced family leave Company Health allowance Access to Gym Discounts Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters Recognition Awards Exclusive access to our e-Learning platform (qualifications, certifications, memberships) The Assistant Store Manager role Support in being the driving force of our business, demonstrating a will to win, passion for people, and exceptional standards of execution Apply sound strategic and analytical thinking to make commercial decisions that support the Store and team in achieving sales, KPI targets, and business profit through inspirational motivation Deliver the principles of our customer service programme and motivate others to achieve excellence Support the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential The Perfect Assistant Store Manager Candidate Minimum of 2 years retail management experience Experience within the fragrance and beauty retail environment is desirable An engaging and successful leader Customer-centric approach Flexibility in working arrangements to suit business requirements including some travel to other stores Additional information Molton Brown is part of Kao. Kao is committed to making a difference and delivering quality while respecting the planet. Our corporate philosophy, the Kao Way, guides us in integrity, courageous innovation, and respectful teamwork. How we work We are a company with purpose and values, committed to quality and environmental care. At Kao, each employee can shape their job and career. We work collaboratively to achieve our goals and deliver the best for our customers. Hiring Process Kao embraces diversity and the individual personalities of its people. We welcome applications from all areas of the global community. Want to learn more If you feel you are as unique as our products and want to learn why 33,000 people across the globe chose a career with us, please visit
Veolia
Senior Real Estate Manager
Veolia Ashton-under-hill, Worcestershire
Company Description Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Senior Real Estate Manager Based from any Water Tech office in: Milan Madrid Budapest Paris UK. This is a strategic real estate management position, not a facilities management or commercial office-only role. Our candidate will have substantial experience managing industrial assets - manufacturing facilities, laboratories, warehouses, or utilities infrastructure. Water Tech is seeking an Senior Real Estate Manager to join our Real Estate team. This strategic position offers the opportunity to shape our European real estate portfolio while working with regional leadership. The role involves comprehensive management of our property portfolio, including lease administration, transaction management, and strategic site development. Working directly with the Global Director of Real Estate, you will have the autonomy to drive initiatives that create significant business impact. Day-to-Day Duties Lead operational lease transaction and negotiation projects and ensure timely completion Manage lease administration for office, industrial, and laboratory facilities Execute lease abstractions and documentation into real estate management systems Oversee site dispositions, including sales and lease-backs Partner with legal teams on complex commercial contract negotiations Develop and maintain property database systems Coordinate workspace planning and site relocations Support environmental compliance and site restoration projects If you have extensive real estate portfolio management experience, strong commercial acumen, and the ability to drive strategic property initiatives across European markets, we invite you to apply for this senior position. Please apply with the ENGLISH version of your CV for screening purposes. Qualifications Bachelor's degree in engineering, real estate, accounting, finance or related field, or industry experience Proven track record in industrial asset and portfolio management Experience with lease database management systems Strong understanding of real estate fundamentals and capital structures Knowledge of environmental regulations and property compliance Expertise in workspace planning and facility operations Experience in partnering with legal counsel and environmental consultants Understanding of chemical storage and logistics requirements Project management capabilities for complex real estate transactions Fluency in English essential, additional European languages advantageous Additional Information As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Nov 22, 2025
Full time
Company Description Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Senior Real Estate Manager Based from any Water Tech office in: Milan Madrid Budapest Paris UK. This is a strategic real estate management position, not a facilities management or commercial office-only role. Our candidate will have substantial experience managing industrial assets - manufacturing facilities, laboratories, warehouses, or utilities infrastructure. Water Tech is seeking an Senior Real Estate Manager to join our Real Estate team. This strategic position offers the opportunity to shape our European real estate portfolio while working with regional leadership. The role involves comprehensive management of our property portfolio, including lease administration, transaction management, and strategic site development. Working directly with the Global Director of Real Estate, you will have the autonomy to drive initiatives that create significant business impact. Day-to-Day Duties Lead operational lease transaction and negotiation projects and ensure timely completion Manage lease administration for office, industrial, and laboratory facilities Execute lease abstractions and documentation into real estate management systems Oversee site dispositions, including sales and lease-backs Partner with legal teams on complex commercial contract negotiations Develop and maintain property database systems Coordinate workspace planning and site relocations Support environmental compliance and site restoration projects If you have extensive real estate portfolio management experience, strong commercial acumen, and the ability to drive strategic property initiatives across European markets, we invite you to apply for this senior position. Please apply with the ENGLISH version of your CV for screening purposes. Qualifications Bachelor's degree in engineering, real estate, accounting, finance or related field, or industry experience Proven track record in industrial asset and portfolio management Experience with lease database management systems Strong understanding of real estate fundamentals and capital structures Knowledge of environmental regulations and property compliance Expertise in workspace planning and facility operations Experience in partnering with legal counsel and environmental consultants Understanding of chemical storage and logistics requirements Project management capabilities for complex real estate transactions Fluency in English essential, additional European languages advantageous Additional Information As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Sales Director (OEM - Europe + RoW)
Auxitrol Weston Farnborough, Hampshire
Who are we Auxitrol Weston Operating Unit (OU) consists of 3 manufacturing plants, Auxitrol SAS (France), Weston Aerospace Ltd (UK), Auxitrol Weston (Mexico), with 3 R&D departments in France, UK and Norwich Aero Products Inc (US) along with 4 repair capabilities in France, UK, US & Singapore. Globally at Auxitrol there is approximately 740 employees: with 340 employees in France, 15 employees in Asia, 155 in Mexico and 15 employees in the USA . Weston Aerospace Ltd has approximately 175 employees at Farnborough whose responsibilities are to design and manufacture temperature, speed and pressure sensors for gas turbine and airframe applications. We have extensive environmental test facilities to verify our products' performance, replicating and exceeding hostile operating conditions. We have another smaller manufacturing site dedicated to analogue indicators, based in Waltham Cross, Hertfordshire with 16 employees. Job Overview/Purpose Responsible for the delivering sales growth across the portfolio of the business highly engineered sensor products, within the OEM sector for the European and RoW (everything outside US and Asia Pacific) Develop commercial strategies that support the company's planned strategic re-alignment objectives for re-positioning the business to be less reliant on historical contracts by developing new strategies and routes to market that will enhance margin and profitability whilst still proving exceptional value to the user community and the customer base. This will require the undertaking of wide ranging "pro-active" sales activities, including accurate sales forecasting, market analysis of current and future opportunities within our strategic accounts and maximising value from existing accounts. Key Responsibilities Manage portofolio of existing key customer accounts across the OEM sector within Europe and the RoW (outside of US and Asia Pacific) Manage team of Sales Managers covering the OEM sector within Europe and the RoW (outside of US and Asia Pacific) to deliver annual order intake and sales targets Accurately predict sales forecasts for use on a monthly basis (to deliver the annual P&L), annual basis (as part of the fiscal year planning process) and for a more strategic (5-year) horizon Set annual (value-based) price escalations on exisiting contracts as required Maximise the value from exisiting contracts - either through the renegotiation on better terms on existing contracts or through the pro-active response to any new requirements through the existing customer base Develop strategy for sustaining and growing the exisitng customer base - both through maximising value through existing contracts and / or leverage market adjacencies Play a leading "outward facing" role in developing new routes to market, including the collaborative opportunities that could be available with many of the leading Aerospace & Defence primes. Manage existing and new business relationships with key customer accounts in order to secure growth opportunities. Travel regularly across core markets, assist customers to shape their requirements in order to develop a strong position for winning new and lasting business Support new business development by assisting the new business development managers Drive added value to the customer offering, including the identification of new opportunities for the provision of a wide range of services and through life support. Work closely with an established network of agents to increase visibility, "grass roots" market intelligence, support commercial activities and validated opportunities. Build on the company's competencies, brand and expertise in the Aerospace and Defense market to continue to seek new opportunities that generate profitable new business (from the existing and new customer base). Review the market and competition, gather intelligence to facilitate the development of new products, services and solutions. Keep updated with customer procurement and replenishment cycles; liaise with the user community, draw upon the vast technical expertise and resources available within the business to evolve the product offering, but without losing sight of the need to win new business. Support the engineering team with the development of new ideas and concepts to meet current and future customer needs As an integral part of the team, provide support to the Business Unit Manager, take pro-active ownership of the sales business development of the portfolio including identifying key milestones and capture plans to involve, drive and communicate with the supporting team. Attend trials, trade shows, conferences & PR events as required. Intrinsic Skills Required Driven and ambitious : AW is looking for an individual with ambition to develop their career. This role has strong potential for future development (into a Business Unit Manager and / or Vice President) Strong ethical and moral compass: able to work across functions within a non-political, open and honest business culture that has an overarching commitment towards "value creation" and the on time delivery of consistently reliable engineered products. Credible leader, influencer and motivator of others, people orientated and able to give insight into the development of the team, making changes and improvements. Well-developed inter-personal skills: dynamic, positive and enthusiastic, with the ability to negotiate, think laterally and act through reasoned decision making. Results orientated, good judgement and decision making skills; able to balance the requirements to work strategically in order to meet the company's overall business plan with the "hands on" requirement to walk the floor and think on your feet. Honest and open communicator who is able to prioritise information, keep colleagues informed and has a natural flair for developing strong customer relationships. Strong presentation skills - able to develop and confidently deliver high impact, technically focused presentations to colleagues, customers and the parent company. Data driven - uses analytical, data-backed, skills to inform decisions Bias for action - ability to pro-actively solve problems Qualifications/Skills/Experience A strong track record of success in international sales gained from within an Aerospace & Defence related environment The appointee must be able to identify, develop, negotiate, capture and close opportunities in order to sustain and grow existing business An exceptional well networked user may be considered provided that a proven track record of success in a commercial/ business development role has already been obtained. An individual from outside the above sectors with extensive business development experience in "high proprietary products" may also be considered. Degree qualified in a business, marketing or engineering discipline; you may also now be an ambitious business development professional with a "hunter/go-getting" approach who is now ready for the "next step up". An understanding of the complex procurement process that nations adopt within an aerospace environment. Able to perform within in a close knit, agile, highly responsive team based environment that specialises in low volume, highly complex products with long lead times. A team player, with a genuine desire to work pro-actively within a fast paced and fun team environment. Be self-sufficient and able to quickly grasp sales and technical knowledge of the company's products, capabilities and branding. The company have strong "in house" technical expertise which can be drawn upon as required. Experience of managing of overseas agents/representatives: - display an appreciation of cultural sensitivity. Strong presentation, financial & commercial skills and have a natural flair for developing strong customer relationships, combined with the intellect to fully understand their current and future needs for new capability or the replacement of existing equipment. Able to generate the respect of others, challenge when required and display an uncompromising approach towards business success. Able to understand wider market opportunities, competitors, technologies and trends and exploit these for winning new business. Strong commercial understanding of customer budget plans, procurement process, bid management, contractual terms, pricing and gross margin analysis. Able to operate effectively and remain focused on "winning business" within a matrix organization with competing demands on time and priorities. Familiar with a formal sales operating process which also captures and develops emerging opportunities into defined and qualified prospects. A strong influencer who can demonstrate attention to detail and display a logical and disciplined determination to capture new business. Able to prioritise information, keep internal colleagues informed and ensure that the customer is always on board and is fully up to date. Demonstrate the "values and behaviours" that are important in the business. Key personal attributes sought include, drive, determination, team work, creativity, good communication skills and a winning mentality. An accomplished negotiator, who is responsive to the needs of customers, can close business and adhere to high ethics and codes of conduct. Proficient in the use of MS Office tools. A willingness and ability to travel within the UK and overseas at short notice. . click apply for full job details
Nov 21, 2025
Full time
Who are we Auxitrol Weston Operating Unit (OU) consists of 3 manufacturing plants, Auxitrol SAS (France), Weston Aerospace Ltd (UK), Auxitrol Weston (Mexico), with 3 R&D departments in France, UK and Norwich Aero Products Inc (US) along with 4 repair capabilities in France, UK, US & Singapore. Globally at Auxitrol there is approximately 740 employees: with 340 employees in France, 15 employees in Asia, 155 in Mexico and 15 employees in the USA . Weston Aerospace Ltd has approximately 175 employees at Farnborough whose responsibilities are to design and manufacture temperature, speed and pressure sensors for gas turbine and airframe applications. We have extensive environmental test facilities to verify our products' performance, replicating and exceeding hostile operating conditions. We have another smaller manufacturing site dedicated to analogue indicators, based in Waltham Cross, Hertfordshire with 16 employees. Job Overview/Purpose Responsible for the delivering sales growth across the portfolio of the business highly engineered sensor products, within the OEM sector for the European and RoW (everything outside US and Asia Pacific) Develop commercial strategies that support the company's planned strategic re-alignment objectives for re-positioning the business to be less reliant on historical contracts by developing new strategies and routes to market that will enhance margin and profitability whilst still proving exceptional value to the user community and the customer base. This will require the undertaking of wide ranging "pro-active" sales activities, including accurate sales forecasting, market analysis of current and future opportunities within our strategic accounts and maximising value from existing accounts. Key Responsibilities Manage portofolio of existing key customer accounts across the OEM sector within Europe and the RoW (outside of US and Asia Pacific) Manage team of Sales Managers covering the OEM sector within Europe and the RoW (outside of US and Asia Pacific) to deliver annual order intake and sales targets Accurately predict sales forecasts for use on a monthly basis (to deliver the annual P&L), annual basis (as part of the fiscal year planning process) and for a more strategic (5-year) horizon Set annual (value-based) price escalations on exisiting contracts as required Maximise the value from exisiting contracts - either through the renegotiation on better terms on existing contracts or through the pro-active response to any new requirements through the existing customer base Develop strategy for sustaining and growing the exisitng customer base - both through maximising value through existing contracts and / or leverage market adjacencies Play a leading "outward facing" role in developing new routes to market, including the collaborative opportunities that could be available with many of the leading Aerospace & Defence primes. Manage existing and new business relationships with key customer accounts in order to secure growth opportunities. Travel regularly across core markets, assist customers to shape their requirements in order to develop a strong position for winning new and lasting business Support new business development by assisting the new business development managers Drive added value to the customer offering, including the identification of new opportunities for the provision of a wide range of services and through life support. Work closely with an established network of agents to increase visibility, "grass roots" market intelligence, support commercial activities and validated opportunities. Build on the company's competencies, brand and expertise in the Aerospace and Defense market to continue to seek new opportunities that generate profitable new business (from the existing and new customer base). Review the market and competition, gather intelligence to facilitate the development of new products, services and solutions. Keep updated with customer procurement and replenishment cycles; liaise with the user community, draw upon the vast technical expertise and resources available within the business to evolve the product offering, but without losing sight of the need to win new business. Support the engineering team with the development of new ideas and concepts to meet current and future customer needs As an integral part of the team, provide support to the Business Unit Manager, take pro-active ownership of the sales business development of the portfolio including identifying key milestones and capture plans to involve, drive and communicate with the supporting team. Attend trials, trade shows, conferences & PR events as required. Intrinsic Skills Required Driven and ambitious : AW is looking for an individual with ambition to develop their career. This role has strong potential for future development (into a Business Unit Manager and / or Vice President) Strong ethical and moral compass: able to work across functions within a non-political, open and honest business culture that has an overarching commitment towards "value creation" and the on time delivery of consistently reliable engineered products. Credible leader, influencer and motivator of others, people orientated and able to give insight into the development of the team, making changes and improvements. Well-developed inter-personal skills: dynamic, positive and enthusiastic, with the ability to negotiate, think laterally and act through reasoned decision making. Results orientated, good judgement and decision making skills; able to balance the requirements to work strategically in order to meet the company's overall business plan with the "hands on" requirement to walk the floor and think on your feet. Honest and open communicator who is able to prioritise information, keep colleagues informed and has a natural flair for developing strong customer relationships. Strong presentation skills - able to develop and confidently deliver high impact, technically focused presentations to colleagues, customers and the parent company. Data driven - uses analytical, data-backed, skills to inform decisions Bias for action - ability to pro-actively solve problems Qualifications/Skills/Experience A strong track record of success in international sales gained from within an Aerospace & Defence related environment The appointee must be able to identify, develop, negotiate, capture and close opportunities in order to sustain and grow existing business An exceptional well networked user may be considered provided that a proven track record of success in a commercial/ business development role has already been obtained. An individual from outside the above sectors with extensive business development experience in "high proprietary products" may also be considered. Degree qualified in a business, marketing or engineering discipline; you may also now be an ambitious business development professional with a "hunter/go-getting" approach who is now ready for the "next step up". An understanding of the complex procurement process that nations adopt within an aerospace environment. Able to perform within in a close knit, agile, highly responsive team based environment that specialises in low volume, highly complex products with long lead times. A team player, with a genuine desire to work pro-actively within a fast paced and fun team environment. Be self-sufficient and able to quickly grasp sales and technical knowledge of the company's products, capabilities and branding. The company have strong "in house" technical expertise which can be drawn upon as required. Experience of managing of overseas agents/representatives: - display an appreciation of cultural sensitivity. Strong presentation, financial & commercial skills and have a natural flair for developing strong customer relationships, combined with the intellect to fully understand their current and future needs for new capability or the replacement of existing equipment. Able to generate the respect of others, challenge when required and display an uncompromising approach towards business success. Able to understand wider market opportunities, competitors, technologies and trends and exploit these for winning new business. Strong commercial understanding of customer budget plans, procurement process, bid management, contractual terms, pricing and gross margin analysis. Able to operate effectively and remain focused on "winning business" within a matrix organization with competing demands on time and priorities. Familiar with a formal sales operating process which also captures and develops emerging opportunities into defined and qualified prospects. A strong influencer who can demonstrate attention to detail and display a logical and disciplined determination to capture new business. Able to prioritise information, keep internal colleagues informed and ensure that the customer is always on board and is fully up to date. Demonstrate the "values and behaviours" that are important in the business. Key personal attributes sought include, drive, determination, team work, creativity, good communication skills and a winning mentality. An accomplished negotiator, who is responsive to the needs of customers, can close business and adhere to high ethics and codes of conduct. Proficient in the use of MS Office tools. A willingness and ability to travel within the UK and overseas at short notice. . click apply for full job details
Enterprise Account Executive, EMEA
Crain Communications Inc
Location: London, UK (Hybrid or Remote within the UK) This role will cover EMEA markets and provide interim APAC coverage until future expansion. Regular travel within Europe and to key SIA events will be required. Drive new member growth for the CWS Council by selling the value of SIA's research, insights, and network within your assigned territory. Research and target enterprise organizations that leverage contingent workforce programs, identifying key decision-makers and engaging them through education and consultative outreach. Manage the full sales cycle from lead generation and discovery through to close while maintaining accurate forecasting and CRM documentation. Leverage multiple prospecting channels including calls, LinkedIn, email, and SIA CWS leading industry events to build a strong and consistent pipeline. Schedule and lead sales presentations that clearly articulate the benefits of CWS Council membership and SIA's broader portfolio. Partner closely with internal experts and leadership to support sales conversations and maximize close rates. Represent SIA at leading industry conferences, scheduling meetings in advance and actively networking on-site to generate new opportunities. Stay informed on key industry movements, including enterprise buyer role changes, and update SIA's CRM to maintain current intelligence. Participate in regular team meetings, insight calls, and member events. Achieve CCWP and SOW Management Certification 8+ years of relevant enterprise sales experience. Proven success selling directly to Contingent Workforce Enterprise Buyers . Deep understanding of the contingent workforce solutions ecosystem (MSP, VMS, staffing, technology providers, and program management). Demonstrated record of quota achievement or President's Club-level performance. A true hunter mentality - motivated by building new business, not managing existing accounts. Experience with subscription-based sales models and structured quota management. Background in leveraging conferences and events for sales opportunities. Strong communication skills with the ability to develop compelling value propositions, proposals, and presentations. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Willingness to travel domestically and internationally (up to 30%). Ability to perform under pressure while maintaining professionalism and follow-through. Sales experience in the contingent workforce ecosystem in either technology, MSP, professional services, or workforce solutions. Global or international experience within the contingent workforce industry. Public speaking and presentation skills; experience moderating panels or delivering client-facing sessions. Environmental Demands Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week. Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs and are subject to change. Physical activities will include frequent in-person or virtual interactions. Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote. Employee work location is subject to change. An "in-office" role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves. A "remote" role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, NV, NY, NC, OH, OR, TN, TX, VA, WA, WI, and Washington, DC.A "hybrid" role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager's approval, subject to change.Many positions will also include work done in "the field." Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting but are subject to change as a role evolves.Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. Work schedule and travel requirements are subject to change as a role and needs evolve over time. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required. For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems. The typical physical requirements are light work-exerting up to 25lbs of force occasionally and/or up to 10lbs of force frequently and may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Some positions will have additional physical requirements, including exerting up to 50lbs of force to move and/or carry equipment, supplies, files, or other materials as the role requires. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role.
Nov 21, 2025
Full time
Location: London, UK (Hybrid or Remote within the UK) This role will cover EMEA markets and provide interim APAC coverage until future expansion. Regular travel within Europe and to key SIA events will be required. Drive new member growth for the CWS Council by selling the value of SIA's research, insights, and network within your assigned territory. Research and target enterprise organizations that leverage contingent workforce programs, identifying key decision-makers and engaging them through education and consultative outreach. Manage the full sales cycle from lead generation and discovery through to close while maintaining accurate forecasting and CRM documentation. Leverage multiple prospecting channels including calls, LinkedIn, email, and SIA CWS leading industry events to build a strong and consistent pipeline. Schedule and lead sales presentations that clearly articulate the benefits of CWS Council membership and SIA's broader portfolio. Partner closely with internal experts and leadership to support sales conversations and maximize close rates. Represent SIA at leading industry conferences, scheduling meetings in advance and actively networking on-site to generate new opportunities. Stay informed on key industry movements, including enterprise buyer role changes, and update SIA's CRM to maintain current intelligence. Participate in regular team meetings, insight calls, and member events. Achieve CCWP and SOW Management Certification 8+ years of relevant enterprise sales experience. Proven success selling directly to Contingent Workforce Enterprise Buyers . Deep understanding of the contingent workforce solutions ecosystem (MSP, VMS, staffing, technology providers, and program management). Demonstrated record of quota achievement or President's Club-level performance. A true hunter mentality - motivated by building new business, not managing existing accounts. Experience with subscription-based sales models and structured quota management. Background in leveraging conferences and events for sales opportunities. Strong communication skills with the ability to develop compelling value propositions, proposals, and presentations. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Willingness to travel domestically and internationally (up to 30%). Ability to perform under pressure while maintaining professionalism and follow-through. Sales experience in the contingent workforce ecosystem in either technology, MSP, professional services, or workforce solutions. Global or international experience within the contingent workforce industry. Public speaking and presentation skills; experience moderating panels or delivering client-facing sessions. Environmental Demands Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week. Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs and are subject to change. Physical activities will include frequent in-person or virtual interactions. Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote. Employee work location is subject to change. An "in-office" role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves. A "remote" role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, NV, NY, NC, OH, OR, TN, TX, VA, WA, WI, and Washington, DC.A "hybrid" role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager's approval, subject to change.Many positions will also include work done in "the field." Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting but are subject to change as a role evolves.Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. Work schedule and travel requirements are subject to change as a role and needs evolve over time. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required. For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems. The typical physical requirements are light work-exerting up to 25lbs of force occasionally and/or up to 10lbs of force frequently and may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Some positions will have additional physical requirements, including exerting up to 50lbs of force to move and/or carry equipment, supplies, files, or other materials as the role requires. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role.
Abel and Cole
Grocery Buyer
Abel and Cole
Overview A pioneer of organic home delivery, Abel & Cole is a brand famous for seasonal organic fruit & veg. Since 1988 we've built close relationships with other brilliant organic pioneers in order to deliver an ever-expanding range of fantastic organic products to people's homes across much of England & Wales. We represent a refreshing alternative to supermarket shopping, but without being worthy or preachy. No air freight, no unnecessary packaging, no nasty chemicals - just great food produced by people who really love what they do. We deliver to around 40,000 households and we employ nearly 600 great people. We consider ourselves bold, irreverent, genuine, friendly and honest, and it is crucial that this comes across in everything we do. Role Summary Reporting to the Grocery Buying Manager and acting as an ambassador for Abel & Cole, this is a fantastic opportunity to join a team that is passionate about sourcing and delivering an enviable range of top quality, ethical and sustainable products direct to the customer's door. Working in a fast-paced environment where problem solving is part of the day to day, alongside other Abel & Cole Buyers and Supply Chain Planners, your goal will be to manage and develop your own product ranges with direct accountability for sales, margin, availability, and quality. You will source and analyse category insights and trends to identify commercial opportunities, drive range innovation and shape the future of your category. Relationships with our fantastic farmers and producers are paramount, and you will build and nurture these connections through regular communication, visits, and business plans where appropriate. We love to be bold and take risks, so in this role you'll be encouraged to try new things to make significant steps forward in the organic and sustainable field. The right candidate for this role will have strong commercial awareness and drive paired with product vision and creativity. They will need excellent organisation skills, an eye for detail, and good knowledge of the grocery retail sector. This is a fantastic opportunity to be part of a fast-paced, dynamic department where no two days are the same. Key Responsibilities Delivering your category commercial objectives of AOV, margin, and gross profit. Reviewing relevant market and competitor insights to shape your category plans and strategy. Seeking continuous optimisation of the range through product launches and delists and driving category innovation, both to surprise and delight customers and to secure a competitive advantage. Formulating robust promotional plans and working collaboratively with the trading and marketing teams to deliver strong trading results. Building supplier relationships, risk, and opportunity planning, buying and category management responsibility for specific areas. Working closely with the Dry Goods Supply Chain Planning Team to maximise availability, minimise wastage, and support them in their day-to-day supplier management. Working closely with other cross-functional teams across marketing, technical, sustainability and operations to ensure effective collaboration. Acting as an ambassador for B Corp. Making all decisions with our social and environmental impact in mind and look for opportunities, no matter how small, to use our business as a force for good. Key Requirements Previous buying experience, preferably with experience within Grocery categories Numerate with good commercial awareness Strong organisational and time management skills A keen attention to detail An excellent communicator; possessing the ability to gain buy-in when necessary Computer literate, particularly in MS Office and Excel A flexible attitude, with the ability to deal positively with changing priorities Proactive and able to work on one's own initiative What We Offer This is a full-time position working Monday to Friday, 37.5 hours per week. Our working hours are 9.00am - 5.30pm, however, we offer flexibility. You will be based at our Putney Bridge or Andover office with regular travel to alternative site. We have a hybrid working environment, with a minimum of two days in the office required per week. Flexibility to visit suppliers across the country also required. A free box of fruit and vegetables every week Access to organic products and up to 35% discount on Abel & Cole products Discounted staff shop Cycle to Work Scheme Wellbeing and Rewards platform with access to discounts, GP service and Employee Assistance Programme Contributory pension scheme Collaborative and supportive work environment Opportunities for personal and professional development A chance to make a positive impact on the environment and people's health
Nov 21, 2025
Full time
Overview A pioneer of organic home delivery, Abel & Cole is a brand famous for seasonal organic fruit & veg. Since 1988 we've built close relationships with other brilliant organic pioneers in order to deliver an ever-expanding range of fantastic organic products to people's homes across much of England & Wales. We represent a refreshing alternative to supermarket shopping, but without being worthy or preachy. No air freight, no unnecessary packaging, no nasty chemicals - just great food produced by people who really love what they do. We deliver to around 40,000 households and we employ nearly 600 great people. We consider ourselves bold, irreverent, genuine, friendly and honest, and it is crucial that this comes across in everything we do. Role Summary Reporting to the Grocery Buying Manager and acting as an ambassador for Abel & Cole, this is a fantastic opportunity to join a team that is passionate about sourcing and delivering an enviable range of top quality, ethical and sustainable products direct to the customer's door. Working in a fast-paced environment where problem solving is part of the day to day, alongside other Abel & Cole Buyers and Supply Chain Planners, your goal will be to manage and develop your own product ranges with direct accountability for sales, margin, availability, and quality. You will source and analyse category insights and trends to identify commercial opportunities, drive range innovation and shape the future of your category. Relationships with our fantastic farmers and producers are paramount, and you will build and nurture these connections through regular communication, visits, and business plans where appropriate. We love to be bold and take risks, so in this role you'll be encouraged to try new things to make significant steps forward in the organic and sustainable field. The right candidate for this role will have strong commercial awareness and drive paired with product vision and creativity. They will need excellent organisation skills, an eye for detail, and good knowledge of the grocery retail sector. This is a fantastic opportunity to be part of a fast-paced, dynamic department where no two days are the same. Key Responsibilities Delivering your category commercial objectives of AOV, margin, and gross profit. Reviewing relevant market and competitor insights to shape your category plans and strategy. Seeking continuous optimisation of the range through product launches and delists and driving category innovation, both to surprise and delight customers and to secure a competitive advantage. Formulating robust promotional plans and working collaboratively with the trading and marketing teams to deliver strong trading results. Building supplier relationships, risk, and opportunity planning, buying and category management responsibility for specific areas. Working closely with the Dry Goods Supply Chain Planning Team to maximise availability, minimise wastage, and support them in their day-to-day supplier management. Working closely with other cross-functional teams across marketing, technical, sustainability and operations to ensure effective collaboration. Acting as an ambassador for B Corp. Making all decisions with our social and environmental impact in mind and look for opportunities, no matter how small, to use our business as a force for good. Key Requirements Previous buying experience, preferably with experience within Grocery categories Numerate with good commercial awareness Strong organisational and time management skills A keen attention to detail An excellent communicator; possessing the ability to gain buy-in when necessary Computer literate, particularly in MS Office and Excel A flexible attitude, with the ability to deal positively with changing priorities Proactive and able to work on one's own initiative What We Offer This is a full-time position working Monday to Friday, 37.5 hours per week. Our working hours are 9.00am - 5.30pm, however, we offer flexibility. You will be based at our Putney Bridge or Andover office with regular travel to alternative site. We have a hybrid working environment, with a minimum of two days in the office required per week. Flexibility to visit suppliers across the country also required. A free box of fruit and vegetables every week Access to organic products and up to 35% discount on Abel & Cole products Discounted staff shop Cycle to Work Scheme Wellbeing and Rewards platform with access to discounts, GP service and Employee Assistance Programme Contributory pension scheme Collaborative and supportive work environment Opportunities for personal and professional development A chance to make a positive impact on the environment and people's health
Customer Success Manager - SureStep
SYNNEX Corporation Basingstoke, Hampshire
Strengthen every partnership. Build with intention. Drive customer success! The SureStep Ambassador will be responsible for driving new business opportunities and expanding our partner and end customer network. This role involves executing on strategic programmes, driving awareness of funded solutions, and serving as an expert in a specific Microsoft workload (Azure). You'll work closely with a team of specialists who are driving growth in our Microsoft Azure business. Together with the management team and European stakeholders, you'll collaborate to achieve shared success.We're not here to sell you a job. We're here to invite you into a culture that values curiosity, celebrates diverse perspectives , and believes that great leadership starts with listening.If you're passionate about collaboration , building strong relationships, and delivering results with accountability and clear communication , this is your opportunity to make a real impact. Why You'll Love Working Here Here's a list of some of our perks but what really sets us apart is the way we work together. We're big on trust, transparency, and making space for moments that matter. Hybrid working. Private healthcare, matched pension, enhanced parental & family leave. "Moments that matter" paid time off (yes, even for your pet's birthday). Four Business Resource Groups supporting inclusion and belonging. Clear progression paths and benchmarked salaries. Sustainability - we're building a greener future. We've reduced energy consumption in our UK offices by 19.2% year-on-year - it's not just a goal, it's a commitment. A culture that values every voice and celebrates diverse perspectives. These values drive everything we do, they're not just posters on the wall: Own it Grow and Win Dare to Go Do the Right Thing We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.We're proud to be a Disability Confident employer and welcome applicants from all backgrounds . If you need adjustments during the recruitment process, just ask. What You'll Be Doing Identify and pursue new business opportunities within the partner base. Proactively recruit new partners and expand the partner network. Execute strategic programmes to drive partner engagement and growth. Support the awareness and delivery of funded solutions that align with end customers needs and business objectives. Build and maintain strong relationships with partners and key stakeholders. Serve as an expert in a specific Microsoft workload (Azure, Modern Work, or Business Applications). Collaborate with internal teams to ensure seamless delivery of solutions. Monitor and report on sales performance and programme effectiveness. Deliver exceptional Proof of Execution (POE) to management. Stay up-to-date with industry trends and Microsoft product developments. What You'll Bring We're not looking for perfection - we're looking for passion , purpose , and a track record of making things happen . 2-3 years of professional sales experience with a proven track record. Strong communication and relationship-building skills. Excellent telephone manner and attention to detail. Strategic mindset and commercial awareness. A growth mindset and a drive to learn, improve, and make a difference. Comfortable working cross-functionally and managing multiple priorities. Tech experience helps - but curiosity and adaptability matter more.If you're excited by the idea of building meaningful partnerships while contributing to a team that grows through trust and collaboration , apply now and let's do great things together . Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
Nov 21, 2025
Full time
Strengthen every partnership. Build with intention. Drive customer success! The SureStep Ambassador will be responsible for driving new business opportunities and expanding our partner and end customer network. This role involves executing on strategic programmes, driving awareness of funded solutions, and serving as an expert in a specific Microsoft workload (Azure). You'll work closely with a team of specialists who are driving growth in our Microsoft Azure business. Together with the management team and European stakeholders, you'll collaborate to achieve shared success.We're not here to sell you a job. We're here to invite you into a culture that values curiosity, celebrates diverse perspectives , and believes that great leadership starts with listening.If you're passionate about collaboration , building strong relationships, and delivering results with accountability and clear communication , this is your opportunity to make a real impact. Why You'll Love Working Here Here's a list of some of our perks but what really sets us apart is the way we work together. We're big on trust, transparency, and making space for moments that matter. Hybrid working. Private healthcare, matched pension, enhanced parental & family leave. "Moments that matter" paid time off (yes, even for your pet's birthday). Four Business Resource Groups supporting inclusion and belonging. Clear progression paths and benchmarked salaries. Sustainability - we're building a greener future. We've reduced energy consumption in our UK offices by 19.2% year-on-year - it's not just a goal, it's a commitment. A culture that values every voice and celebrates diverse perspectives. These values drive everything we do, they're not just posters on the wall: Own it Grow and Win Dare to Go Do the Right Thing We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.We're proud to be a Disability Confident employer and welcome applicants from all backgrounds . If you need adjustments during the recruitment process, just ask. What You'll Be Doing Identify and pursue new business opportunities within the partner base. Proactively recruit new partners and expand the partner network. Execute strategic programmes to drive partner engagement and growth. Support the awareness and delivery of funded solutions that align with end customers needs and business objectives. Build and maintain strong relationships with partners and key stakeholders. Serve as an expert in a specific Microsoft workload (Azure, Modern Work, or Business Applications). Collaborate with internal teams to ensure seamless delivery of solutions. Monitor and report on sales performance and programme effectiveness. Deliver exceptional Proof of Execution (POE) to management. Stay up-to-date with industry trends and Microsoft product developments. What You'll Bring We're not looking for perfection - we're looking for passion , purpose , and a track record of making things happen . 2-3 years of professional sales experience with a proven track record. Strong communication and relationship-building skills. Excellent telephone manner and attention to detail. Strategic mindset and commercial awareness. A growth mindset and a drive to learn, improve, and make a difference. Comfortable working cross-functionally and managing multiple priorities. Tech experience helps - but curiosity and adaptability matter more.If you're excited by the idea of building meaningful partnerships while contributing to a team that grows through trust and collaboration , apply now and let's do great things together . Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

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