Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
May 09, 2026
Full time
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
Closing date: 15-05-2026 Customer Team Leader Location: 16/18 Afton Road , Llangennech, SA14 8TS Pay: £14.48 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 09, 2026
Full time
Closing date: 15-05-2026 Customer Team Leader Location: 16/18 Afton Road , Llangennech, SA14 8TS Pay: £14.48 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Are you an experienced HR leader who enjoys making things work better - for candidates, employees, and the business? We're looking for a strategically minded Advisory Services Manager with a strong background in HR operations and recruitment to lead a critical people service function during an exciting period of change and improvement. This role is ideal for someone who thrives on streamlining processes, improving systems, and building trusted relationships , while ensuring a seamless and high-quality employee experience from attraction through to exit. About the role In this role, you'll play a key part in shaping and delivering an efficient, customer-focused HR operation. You will: Lead the Staff Success Centre , ensuring high-quality first-line HR support, smooth onboarding and offboarding, contract administration, and operational casework. Oversee the recruitment coordination service , delivering an efficient, inclusive and professionally run experience for both candidates and hiring managers. Work closely with Payroll, Finance, Learning & Development , and senior stakeholders across the organisation to ensure joined-up, well-governed service delivery. Drive continuous improvement across HR operations - streamlining workflows, strengthening governance, reducing failure demand, and improving the employee journey. Contribute to wider People Services and organisation-wide projects , bringing operational insight and supporting effective change. Use data, MI and service metrics to track performance, identify root causes, and drive operational excellence. Partner with People Services Senior Leadership and Talent teams to shape the future recruitment and talent acquisition approach, embedding consistent and inclusive practices. About you You'll bring a strong mix of strategic thinking and operational credibility, with: Significant experience leading HR operations and/or recruitment in a large, complex organisation. The ability to translate operational challenges into clear improvement priorities . Excellent stakeholder management skills , with confidence working collaboratively across teams and functions. A genuine passion for service excellence, continuous improvement, and organisational agility . Confidence using HR systems, data and metrics to support insight-led decision making. Working pattern & flexibility This organisation is genuinely open-minded about flexible working. Full-time or part-time considered (4 or 3.5 days per week, with a preference for 4 if part-time). 37-hour working week : Monday-Thursday: 8:30-5:00 Friday: 8:30-4:30 Hybrid working with an expectation of around 3 days on site , with reasonable flexibility. Benefits 25 days' annual leave plus bank holidays 6.5 additional closure days (including Christmas and New Year) Defined benefit pension scheme (local authority style) Free on-site parking and good public transport links If you're looking for a role where you can make a real operational impact , improve how HR services are delivered, and work in a values-driven environment with a strong focus on people, this could be a fantastic next step.
May 09, 2026
Full time
Are you an experienced HR leader who enjoys making things work better - for candidates, employees, and the business? We're looking for a strategically minded Advisory Services Manager with a strong background in HR operations and recruitment to lead a critical people service function during an exciting period of change and improvement. This role is ideal for someone who thrives on streamlining processes, improving systems, and building trusted relationships , while ensuring a seamless and high-quality employee experience from attraction through to exit. About the role In this role, you'll play a key part in shaping and delivering an efficient, customer-focused HR operation. You will: Lead the Staff Success Centre , ensuring high-quality first-line HR support, smooth onboarding and offboarding, contract administration, and operational casework. Oversee the recruitment coordination service , delivering an efficient, inclusive and professionally run experience for both candidates and hiring managers. Work closely with Payroll, Finance, Learning & Development , and senior stakeholders across the organisation to ensure joined-up, well-governed service delivery. Drive continuous improvement across HR operations - streamlining workflows, strengthening governance, reducing failure demand, and improving the employee journey. Contribute to wider People Services and organisation-wide projects , bringing operational insight and supporting effective change. Use data, MI and service metrics to track performance, identify root causes, and drive operational excellence. Partner with People Services Senior Leadership and Talent teams to shape the future recruitment and talent acquisition approach, embedding consistent and inclusive practices. About you You'll bring a strong mix of strategic thinking and operational credibility, with: Significant experience leading HR operations and/or recruitment in a large, complex organisation. The ability to translate operational challenges into clear improvement priorities . Excellent stakeholder management skills , with confidence working collaboratively across teams and functions. A genuine passion for service excellence, continuous improvement, and organisational agility . Confidence using HR systems, data and metrics to support insight-led decision making. Working pattern & flexibility This organisation is genuinely open-minded about flexible working. Full-time or part-time considered (4 or 3.5 days per week, with a preference for 4 if part-time). 37-hour working week : Monday-Thursday: 8:30-5:00 Friday: 8:30-4:30 Hybrid working with an expectation of around 3 days on site , with reasonable flexibility. Benefits 25 days' annual leave plus bank holidays 6.5 additional closure days (including Christmas and New Year) Defined benefit pension scheme (local authority style) Free on-site parking and good public transport links If you're looking for a role where you can make a real operational impact , improve how HR services are delivered, and work in a values-driven environment with a strong focus on people, this could be a fantastic next step.
Closing date: 15-05-2026 Customer Team Leader Location: Peel Street Marsden, Huddersfield, HD7 6BR Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 09, 2026
Full time
Closing date: 15-05-2026 Customer Team Leader Location: Peel Street Marsden, Huddersfield, HD7 6BR Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 15-05-2026 Customer Team Leader Location: 6-8 Comely Bank Road Stockbridge, Edinburgh, EH4 1HQ Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 09, 2026
Full time
Closing date: 15-05-2026 Customer Team Leader Location: 6-8 Comely Bank Road Stockbridge, Edinburgh, EH4 1HQ Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
FJA are working with a national leader in the Water industry, who are looking to recruit a Data Analyst to join their team in the Birkenhead area. The Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for their water company clients. The Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with clients Benefits in the role of Data Analyst : Hybrid working No prior experience required in the water sector - full training provided An excellent opportunity to join an industry that can offer longevity Ongoing career development opportunities Competitive salary up to £30,000 Key Responsibilities of a Data Analyst: Extract data from multiple sources and to produce insights for client reporting Input and process data including audit data and customer data connected to client projects Cleanse and validate data from multiple pipelines, monitoring data quality and removing corrupt data Create and maintain automated workflows using Microsoft Power Automate to streamline data collection, processing, and reporting Use the data to forecast trends in relation to client projects Perform statistical analysis of audit data for client reporting Use Microsoft Power BI to visualise data in easy-to-understand formats, such as diagrams and graphs Communicate with stakeholders to understand data content and business requirements Attend client meetings as required (typically virtually) Carry out basic administration tasks to support the broader Client Services team as required. Requirements in the role of Data Analyst: Experience in a data analysis, business intelligence, or data operations role Working knowledge of databases, BI tools, or data visualisation platforms including Power BI Working knowledge of automation tools Strong analytical mindset with the ability to interpret complex data and present insights clearly. Good understanding of information management, data quality principles, and system workflows. Competent with Microsoft 365 especially Excel and other collaborative digital tools. Ability to balance multiple tasks, prioritise effectively, and meet deadlines. Strong communication skills, able to translate technical concepts for non-technical users. Curious, analytical, and eager to grow technical and sector knowledge. Strong attention to detail and commitment to accuracy. Collaborative and approachable, with a user-focused mindset. Proactive in identifying improvement opportunities and solving problems. Willingness to learn about industry-specific requirements If you are looking for a Data Analyst role and want to work for a forward-thinking Company, then click on the 'apply now' button. Due to the high volume of applications, we receive we are not always able to reply to all applications. If you haven't heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers
May 09, 2026
Seasonal
FJA are working with a national leader in the Water industry, who are looking to recruit a Data Analyst to join their team in the Birkenhead area. The Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for their water company clients. The Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with clients Benefits in the role of Data Analyst : Hybrid working No prior experience required in the water sector - full training provided An excellent opportunity to join an industry that can offer longevity Ongoing career development opportunities Competitive salary up to £30,000 Key Responsibilities of a Data Analyst: Extract data from multiple sources and to produce insights for client reporting Input and process data including audit data and customer data connected to client projects Cleanse and validate data from multiple pipelines, monitoring data quality and removing corrupt data Create and maintain automated workflows using Microsoft Power Automate to streamline data collection, processing, and reporting Use the data to forecast trends in relation to client projects Perform statistical analysis of audit data for client reporting Use Microsoft Power BI to visualise data in easy-to-understand formats, such as diagrams and graphs Communicate with stakeholders to understand data content and business requirements Attend client meetings as required (typically virtually) Carry out basic administration tasks to support the broader Client Services team as required. Requirements in the role of Data Analyst: Experience in a data analysis, business intelligence, or data operations role Working knowledge of databases, BI tools, or data visualisation platforms including Power BI Working knowledge of automation tools Strong analytical mindset with the ability to interpret complex data and present insights clearly. Good understanding of information management, data quality principles, and system workflows. Competent with Microsoft 365 especially Excel and other collaborative digital tools. Ability to balance multiple tasks, prioritise effectively, and meet deadlines. Strong communication skills, able to translate technical concepts for non-technical users. Curious, analytical, and eager to grow technical and sector knowledge. Strong attention to detail and commitment to accuracy. Collaborative and approachable, with a user-focused mindset. Proactive in identifying improvement opportunities and solving problems. Willingness to learn about industry-specific requirements If you are looking for a Data Analyst role and want to work for a forward-thinking Company, then click on the 'apply now' button. Due to the high volume of applications, we receive we are not always able to reply to all applications. If you haven't heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers
The Talent Development Manager will play a pivotal role in designing and executing employee learning and development initiatives. This is a hybrid role, working for a fast-growing business in Abingdon. Client Details You'll be joining a global HR team, reporting into the VP of Talent & Organisational Development. There are 3 sites in the UK, with the Oxford office you'd be based out of focused on Research and Development for products. You'll work with colleagues based across various locations around the world and have the chance to really shape what Leadership Development and Career Frameworks look like in this newly created role. Description The Talent Development Manager will: Develop and implement talent development programmes to enhance employee skills and performance. Collaborate with department heads to identify training needs and design the strategy behind tailored learning solutions. Monitor and evaluate the effectiveness of training initiatives to ensure alignment with business goals. Manage the creation of leadership development strategies for emerging and current leaders. Maintain up-to-date knowledge of industry trends and best practices in talent development. Support diversity and inclusion efforts through targeted development initiatives. Provide regular reports and updates to senior management on talent development outcomes. Profile A successful Talent Development Manager should have: A solid background in Senior Learning and Development/ talent development roles. Proven experience in creating new ideas/ products/ ways of working and getting buy-in for recommendations from leadership teams. Strong understanding of leadership development strategies and tools. Excellent communication and stakeholder management skills. Ability to analyse data and measure the impact of development initiatives. Knowledge of diversity and inclusion practices in talent development. Job Offer Alongside a competitive salary, you'll receive: A car allowance Flexible Benefits allowance 25 days holiday plus bank holidays Bonus Life Assurance Health insurance
May 09, 2026
Full time
The Talent Development Manager will play a pivotal role in designing and executing employee learning and development initiatives. This is a hybrid role, working for a fast-growing business in Abingdon. Client Details You'll be joining a global HR team, reporting into the VP of Talent & Organisational Development. There are 3 sites in the UK, with the Oxford office you'd be based out of focused on Research and Development for products. You'll work with colleagues based across various locations around the world and have the chance to really shape what Leadership Development and Career Frameworks look like in this newly created role. Description The Talent Development Manager will: Develop and implement talent development programmes to enhance employee skills and performance. Collaborate with department heads to identify training needs and design the strategy behind tailored learning solutions. Monitor and evaluate the effectiveness of training initiatives to ensure alignment with business goals. Manage the creation of leadership development strategies for emerging and current leaders. Maintain up-to-date knowledge of industry trends and best practices in talent development. Support diversity and inclusion efforts through targeted development initiatives. Provide regular reports and updates to senior management on talent development outcomes. Profile A successful Talent Development Manager should have: A solid background in Senior Learning and Development/ talent development roles. Proven experience in creating new ideas/ products/ ways of working and getting buy-in for recommendations from leadership teams. Strong understanding of leadership development strategies and tools. Excellent communication and stakeholder management skills. Ability to analyse data and measure the impact of development initiatives. Knowledge of diversity and inclusion practices in talent development. Job Offer Alongside a competitive salary, you'll receive: A car allowance Flexible Benefits allowance 25 days holiday plus bank holidays Bonus Life Assurance Health insurance
Redline has been retained by a leading process instrumentation designer & manufacturer who are looking for a Procurement Manager to join their team based in Surrey. This is a strategic and operational procurement leadership role, responsible for managing the supply chain and supporting business growth within highly regulated markets. The role combines team leadership, supplier management, and process improvement, ensuring materials and components are delivered on time, on cost, and to the required quality standards. This position requires the successful applicant to be British / British or Dual passport holder. Key responsibilities for Procurement Manager based in Surrey: Lead and develop a small procurement team Define and execute procurement strategy aligned to business growth Manage and improve supplier performance (quality, cost, delivery) Oversee procurement processes across: New Product Introduction (RFQ to supplier award) Supplier compliance and performance monitoring Supplier development and cost/lead-time improvements Ensure strong cost control and adherence to procurement standards Experience required for Procurement Manager based in Surrey: Experienced procurement leader in regulated manufacturing environments Strong background managing global supply chains Knowledge of ISO 9001, ERP systems, and supplier negotiation Confident leader with strong analytical and problem-solving skills This is a great opportunity to join a growing, competitive and industry leading organisation who can offer the opportunity for career development and personal growth. Onsite position. Competitive benefits.
May 09, 2026
Full time
Redline has been retained by a leading process instrumentation designer & manufacturer who are looking for a Procurement Manager to join their team based in Surrey. This is a strategic and operational procurement leadership role, responsible for managing the supply chain and supporting business growth within highly regulated markets. The role combines team leadership, supplier management, and process improvement, ensuring materials and components are delivered on time, on cost, and to the required quality standards. This position requires the successful applicant to be British / British or Dual passport holder. Key responsibilities for Procurement Manager based in Surrey: Lead and develop a small procurement team Define and execute procurement strategy aligned to business growth Manage and improve supplier performance (quality, cost, delivery) Oversee procurement processes across: New Product Introduction (RFQ to supplier award) Supplier compliance and performance monitoring Supplier development and cost/lead-time improvements Ensure strong cost control and adherence to procurement standards Experience required for Procurement Manager based in Surrey: Experienced procurement leader in regulated manufacturing environments Strong background managing global supply chains Knowledge of ISO 9001, ERP systems, and supplier negotiation Confident leader with strong analytical and problem-solving skills This is a great opportunity to join a growing, competitive and industry leading organisation who can offer the opportunity for career development and personal growth. Onsite position. Competitive benefits.
A commercially minded Operations Manager who will play a pivotal role in leading site performance, developing teams, and delivering outstanding service to customers. Client Details Our client is a well-established and growing operational business with a strong focus on service excellence, continuous improvement, and customer delivery. Operating in a fast-paced environment, the organisation places equal importance on operational efficiency and commercial performance, ensuring high-quality outcomes for its customers while driving sustainable growth. They are now seeking a commercially minded Operations Manager for their Wakefield based site to play a pivotal role in leading site performance, developing teams, and delivering outstanding service to customers. Description As Operations Manager, you will take full ownership of operational performance across a busy production and service environment, balancing commercial objectives with operational delivery. You will lead and develop a high-performing team, ensuring the business consistently meets customer expectations on quality, cost, and delivery while driving continuous improvement initiatives. Key responsibilities include: Leading, managing and developing operational teams to deliver high performance and a strong "one team" culture Driving operational excellence by improving processes, efficiency, and overall site effectiveness Taking a customer-facing approach to ensure service levels, delivery timelines, and quality standards are consistently achieved Managing budgets, forecasting volumes, and ensuring cost control across operations Partnering with cross-functional teams including engineering, logistics, and service functions to resolve issues and enhance performance Leading continuous improvement initiatives and embedding a culture of efficiency and accountability Supporting strategic planning and contributing to long-term operational and commercial decision-making Ensuring compliance with Health & Safety and regulatory requirements at all times This is a highly visible, hands-on leadership role requiring a balance of strategic thinking and day-to-day operational management. Profile The ideal candidate will be a commercially aware operations leader with proven experience in managing teams within a production, service, or supply chain environment. You will bring: Strong leadership experience, with the ability to motivate, develop, and engage teams A commercial mindset with experience managing budgets, forecasting, and driving cost efficiencies A customer-focused approach, ensuring service excellence and strong client relationships Operational expertise within production, supply chain, or service environments Strong analytical and problem-solving capabilities, with a continuous improvement mindset Experience of ERP systems and data-driven decision making The ability to balance strategic thinking with hands-on operational delivery A driven, ambitious and career-minded approach, with a desire to progress and take on increasing responsibility Exposure to lean methodologies or continuous improvement frameworks would be advantageous. Job Offer Salary 50,000- 60,000 15% performance related bonus Opportunity to lead and shape a high-performing team A dynamic and fast-paced environment with strong career development potential The chance to make a tangible impact on customer experience and business success
May 09, 2026
Full time
A commercially minded Operations Manager who will play a pivotal role in leading site performance, developing teams, and delivering outstanding service to customers. Client Details Our client is a well-established and growing operational business with a strong focus on service excellence, continuous improvement, and customer delivery. Operating in a fast-paced environment, the organisation places equal importance on operational efficiency and commercial performance, ensuring high-quality outcomes for its customers while driving sustainable growth. They are now seeking a commercially minded Operations Manager for their Wakefield based site to play a pivotal role in leading site performance, developing teams, and delivering outstanding service to customers. Description As Operations Manager, you will take full ownership of operational performance across a busy production and service environment, balancing commercial objectives with operational delivery. You will lead and develop a high-performing team, ensuring the business consistently meets customer expectations on quality, cost, and delivery while driving continuous improvement initiatives. Key responsibilities include: Leading, managing and developing operational teams to deliver high performance and a strong "one team" culture Driving operational excellence by improving processes, efficiency, and overall site effectiveness Taking a customer-facing approach to ensure service levels, delivery timelines, and quality standards are consistently achieved Managing budgets, forecasting volumes, and ensuring cost control across operations Partnering with cross-functional teams including engineering, logistics, and service functions to resolve issues and enhance performance Leading continuous improvement initiatives and embedding a culture of efficiency and accountability Supporting strategic planning and contributing to long-term operational and commercial decision-making Ensuring compliance with Health & Safety and regulatory requirements at all times This is a highly visible, hands-on leadership role requiring a balance of strategic thinking and day-to-day operational management. Profile The ideal candidate will be a commercially aware operations leader with proven experience in managing teams within a production, service, or supply chain environment. You will bring: Strong leadership experience, with the ability to motivate, develop, and engage teams A commercial mindset with experience managing budgets, forecasting, and driving cost efficiencies A customer-focused approach, ensuring service excellence and strong client relationships Operational expertise within production, supply chain, or service environments Strong analytical and problem-solving capabilities, with a continuous improvement mindset Experience of ERP systems and data-driven decision making The ability to balance strategic thinking with hands-on operational delivery A driven, ambitious and career-minded approach, with a desire to progress and take on increasing responsibility Exposure to lean methodologies or continuous improvement frameworks would be advantageous. Job Offer Salary 50,000- 60,000 15% performance related bonus Opportunity to lead and shape a high-performing team A dynamic and fast-paced environment with strong career development potential The chance to make a tangible impact on customer experience and business success
Our client is currently seeking a Senior Employment Expert to join their dynamic team on a permanent basis. As a Senior Employment Expert, you will collaborate with a leading Employment Partner to drive the next phase of growth for the team. This role offers a unique blend of leadership and market-leading support, making it an ideal setting for your career progression. Key Responsibilities: Undertake a diverse caseload incorporating both contentious and non-contentious work for employer clients, including SMEs, OMBs, and listed companies. Assist with Modern Slavery Act compliance and provide strategic advice on Boardroom/SMT disputes. Play an integral advisory role in projects such as restructuring, changing terms and conditions of employment, and large-scale redundancy exercises. Provide ad hoc advice on operational HR matters and assist with data protection compliance. Represent clients in employment tribunals and provide corporate support for M&A work. Key Skills and Experience: Extensive experience in employment law, ideally with 5+ years PQE. Proven ability to work independently, handling your own caseload from initial instruction through to completion. Strong leadership skills with some management experience to train and supervise the team. Willingness to engage in Business Development and the ability to connect with new contacts and wider teams. Competence in providing strategic advice and representing clients in employment tribunals. Company Benefits: 26 days holiday, with an increase to 28 days with length of service Life insurance Pension scheme Annual staff recognition awards Private Healthcare FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing, and Creative fields for permanent, freelance, and contract positions. Please contact us to discuss one of our many positions.
May 09, 2026
Full time
Our client is currently seeking a Senior Employment Expert to join their dynamic team on a permanent basis. As a Senior Employment Expert, you will collaborate with a leading Employment Partner to drive the next phase of growth for the team. This role offers a unique blend of leadership and market-leading support, making it an ideal setting for your career progression. Key Responsibilities: Undertake a diverse caseload incorporating both contentious and non-contentious work for employer clients, including SMEs, OMBs, and listed companies. Assist with Modern Slavery Act compliance and provide strategic advice on Boardroom/SMT disputes. Play an integral advisory role in projects such as restructuring, changing terms and conditions of employment, and large-scale redundancy exercises. Provide ad hoc advice on operational HR matters and assist with data protection compliance. Represent clients in employment tribunals and provide corporate support for M&A work. Key Skills and Experience: Extensive experience in employment law, ideally with 5+ years PQE. Proven ability to work independently, handling your own caseload from initial instruction through to completion. Strong leadership skills with some management experience to train and supervise the team. Willingness to engage in Business Development and the ability to connect with new contacts and wider teams. Competence in providing strategic advice and representing clients in employment tribunals. Company Benefits: 26 days holiday, with an increase to 28 days with length of service Life insurance Pension scheme Annual staff recognition awards Private Healthcare FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing, and Creative fields for permanent, freelance, and contract positions. Please contact us to discuss one of our many positions.
This is a hands-on corporate role with real scope and variety. The successful Corporate Solicitor will work directly with a broad client base, advising on some of the most commercially significant matters in the Birmingham market. About the role This is a hands-on corporate role with real scope and variety. The successful Corporate Solicitor will work directly with a broad client base, advising on some of the most commercially significant matters in the Birmingham market: Mergers, acquisitions, joint ventures and private equity transactions End-to-end transaction management, from instruction through to completion Drafting, reviewing and negotiating complex legal documentation Contributing to business development through networking, events and thought leadership Staying ahead of legal developments and market trends to deliver sharp, commercial advice This is not a back-seat role. You will have genuine responsibility and the support of a forward-thinking team that is invested in your development. About you You are a qualified Corporate Solicitor with at least 3 years' PQE who: Has solid transactional experience and strong technical foundations in corporate law Drafts with precision and advises with commercial clarity Builds relationships with ease with clients and colleagues alike Why Apply? Birmingham's legal market is thriving, and this firm is growing with it. You will join a team that values ambition, rewards contribution, and gives you the platform to become a trusted advisor not just a pair of hands. For more information about this Corporate Solicitor role or similar Corporate roles get in touch Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 09, 2026
Full time
This is a hands-on corporate role with real scope and variety. The successful Corporate Solicitor will work directly with a broad client base, advising on some of the most commercially significant matters in the Birmingham market. About the role This is a hands-on corporate role with real scope and variety. The successful Corporate Solicitor will work directly with a broad client base, advising on some of the most commercially significant matters in the Birmingham market: Mergers, acquisitions, joint ventures and private equity transactions End-to-end transaction management, from instruction through to completion Drafting, reviewing and negotiating complex legal documentation Contributing to business development through networking, events and thought leadership Staying ahead of legal developments and market trends to deliver sharp, commercial advice This is not a back-seat role. You will have genuine responsibility and the support of a forward-thinking team that is invested in your development. About you You are a qualified Corporate Solicitor with at least 3 years' PQE who: Has solid transactional experience and strong technical foundations in corporate law Drafts with precision and advises with commercial clarity Builds relationships with ease with clients and colleagues alike Why Apply? Birmingham's legal market is thriving, and this firm is growing with it. You will join a team that values ambition, rewards contribution, and gives you the platform to become a trusted advisor not just a pair of hands. For more information about this Corporate Solicitor role or similar Corporate roles get in touch Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Personal Assistant (12 month FTC) Are you an organised professional seeking a rewarding role in a prestigious environment? As a PA (12 month FTC), you will support an inspiring Director, helping to shape the success of an esteemed academic organisation. This is an exciting opportunity to grow your career and work within a distinguished community. Please note that this role is fully office-based. Personal Assistant (12 month FTC) Responsibilities This position will involve, but will not be limited to: Managing the Director s busy diary and scheduling appointments to optimise time and priorities. Arranging and coordinating meetings, including preparing agendas and taking accurate minutes. Organising travel arrangements for international visits, ensuring seamless logistics. Supporting the Director s administrative needs and acting as a key point of contact for internal and external stakeholders. Handling correspondence, emails, and confidential information with discretion and professionalism. Assisting with event planning and other administrative tasks that contribute to the organisation s objectives. Collaborating with the wider administrative team to ensure smooth daily operations. Personal Assistant (12 month FTC) Rewards Competitive salary of £35,681 - £41,636 per annum, dependent on experience 35 days annual holiday (including bank holidays) Generous pension scheme Free lunches during term time and on-site parking Opportunity to work in a stunning, purpose-built setting on a reputable campus Involvement in a role that provides direct support to an influential leader, helping shape organisational success Support for professional development and a positive, collaborative working environment The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. Personal Assistant (12 month FTC) Experience Essentials Proven experience as a PA or EA Excellent diary management and organisation skills Experience arranging complex travel and logistics Strong written and verbal communication abilities Proficiency in IT tools such as MS Office (Word, Excel, Outlook) Ability to adapt quickly to changing schedules and priorities Demonstrable experience providing high-level administrative support Location Based in South Oxfordshire, this role is fully office-based at a location easily accessible with good transport links. Parking is available on-site, and the office environment offers a professional yet welcoming atmosphere. Travel may be required for occasional events or meetings. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
May 09, 2026
Full time
Personal Assistant (12 month FTC) Are you an organised professional seeking a rewarding role in a prestigious environment? As a PA (12 month FTC), you will support an inspiring Director, helping to shape the success of an esteemed academic organisation. This is an exciting opportunity to grow your career and work within a distinguished community. Please note that this role is fully office-based. Personal Assistant (12 month FTC) Responsibilities This position will involve, but will not be limited to: Managing the Director s busy diary and scheduling appointments to optimise time and priorities. Arranging and coordinating meetings, including preparing agendas and taking accurate minutes. Organising travel arrangements for international visits, ensuring seamless logistics. Supporting the Director s administrative needs and acting as a key point of contact for internal and external stakeholders. Handling correspondence, emails, and confidential information with discretion and professionalism. Assisting with event planning and other administrative tasks that contribute to the organisation s objectives. Collaborating with the wider administrative team to ensure smooth daily operations. Personal Assistant (12 month FTC) Rewards Competitive salary of £35,681 - £41,636 per annum, dependent on experience 35 days annual holiday (including bank holidays) Generous pension scheme Free lunches during term time and on-site parking Opportunity to work in a stunning, purpose-built setting on a reputable campus Involvement in a role that provides direct support to an influential leader, helping shape organisational success Support for professional development and a positive, collaborative working environment The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. Personal Assistant (12 month FTC) Experience Essentials Proven experience as a PA or EA Excellent diary management and organisation skills Experience arranging complex travel and logistics Strong written and verbal communication abilities Proficiency in IT tools such as MS Office (Word, Excel, Outlook) Ability to adapt quickly to changing schedules and priorities Demonstrable experience providing high-level administrative support Location Based in South Oxfordshire, this role is fully office-based at a location easily accessible with good transport links. Parking is available on-site, and the office environment offers a professional yet welcoming atmosphere. Travel may be required for occasional events or meetings. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. In Europe, Forvis Mazars has developed a leading team in Corporate Treasury Advisory with 60+ dedicated consultants supporting Treasury & Financing departments or CFO in 4 mains areas: (i) Treasury Transformation, (ii) Liquidity Optimisation; (iii) Financial Risk Management; and (iv) Operational Support. Forvis Mazars Group has recently launched a strategic initiative to boost the development of this Corporate Treasury Advisory practice with the objective to double its size within 3 years leveraging on strong existing expertise and Forvis Mazars footprint. The Opportunity Forvis Mazars is looking for an Assistant Manager or Manager to join our London team to help lead and deliver client engagements focused on Treasury Management Systems (TMS), bank connectivity and payments (including Bank Communication Tools / payment platforms). This role is ideal for someone with hands-on TMS and/or payments platform implementation experience who enjoys being client-facing, translating requirements into clear deliverables and shaping practical solutions. Where this role sits: The Assistant Manager / Manager role sits within our UK Treasury Advisory team and typically reports into an Associate Director / Director / Partner. Key Responsibilities Main activities for the role include: Participate and oversee the delivery of TMS and bank connectivity / payments (BCT) assignments (selection, implementation / PMO, optimisation, configuration, administration support, upgrades, audit, etc.), ensuring client expectations are exceeded and quality standards are met. Translate client requirements into clear deliverables and practical recommendations. Contribute to UK go-to-market initiatives to develop new opportunities related to TMS and BCT in the UK (marketing campaign, events, publication, direct approach). Identify, negotiate and secure business opportunities with the support existing Treasury Advisory teams and local partners. Support team and capability build in the UK and collaborate with Corporate Treasury Advisory colleagues across Europe. Your Profile Essential Minimum of 4 to 5 years' experience in treasury technology / treasury transformation (consulting or in-house), with hands-on exposure to TMS and/or payments platform delivery. Certified with one or more TMS platforms, such as Kyriba , ION , FIS , GTreasury (or similar). Experience leading workstreams / engagements across requirements, solution design, governance/PMO, testing/UAT and go-live readiness. Strong stakeholder management and workshop facilitation skills; comfortable with Treasury/Finance/IT audiences. Ability to turn ambiguity into structured decisions, plans and deliverables. Fluent English (written and spoken). Desirable Hands-on experience leading bank connectivity and payment factory workstreams: SWIFT / host-to-host / APIs, payment factory concepts, bank onboarding. Familiarity with treasury operating model/process redesign alongside systems. Knowledge of the UK treasury ecosystem (ACT, banks, vendors). People leadership (coaching / informal line management). What We Offer A chance to help build a growing UK treasury technology capability, backed by a strong and established European treasury advisory team. High-impact client work across treasury transformation, technology and payments. Significant autonomy and responsibility with clear progression opportunities. Hybrid working and flexible arrangements. Training and development programs in a collaborative international environment. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
May 09, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. In Europe, Forvis Mazars has developed a leading team in Corporate Treasury Advisory with 60+ dedicated consultants supporting Treasury & Financing departments or CFO in 4 mains areas: (i) Treasury Transformation, (ii) Liquidity Optimisation; (iii) Financial Risk Management; and (iv) Operational Support. Forvis Mazars Group has recently launched a strategic initiative to boost the development of this Corporate Treasury Advisory practice with the objective to double its size within 3 years leveraging on strong existing expertise and Forvis Mazars footprint. The Opportunity Forvis Mazars is looking for an Assistant Manager or Manager to join our London team to help lead and deliver client engagements focused on Treasury Management Systems (TMS), bank connectivity and payments (including Bank Communication Tools / payment platforms). This role is ideal for someone with hands-on TMS and/or payments platform implementation experience who enjoys being client-facing, translating requirements into clear deliverables and shaping practical solutions. Where this role sits: The Assistant Manager / Manager role sits within our UK Treasury Advisory team and typically reports into an Associate Director / Director / Partner. Key Responsibilities Main activities for the role include: Participate and oversee the delivery of TMS and bank connectivity / payments (BCT) assignments (selection, implementation / PMO, optimisation, configuration, administration support, upgrades, audit, etc.), ensuring client expectations are exceeded and quality standards are met. Translate client requirements into clear deliverables and practical recommendations. Contribute to UK go-to-market initiatives to develop new opportunities related to TMS and BCT in the UK (marketing campaign, events, publication, direct approach). Identify, negotiate and secure business opportunities with the support existing Treasury Advisory teams and local partners. Support team and capability build in the UK and collaborate with Corporate Treasury Advisory colleagues across Europe. Your Profile Essential Minimum of 4 to 5 years' experience in treasury technology / treasury transformation (consulting or in-house), with hands-on exposure to TMS and/or payments platform delivery. Certified with one or more TMS platforms, such as Kyriba , ION , FIS , GTreasury (or similar). Experience leading workstreams / engagements across requirements, solution design, governance/PMO, testing/UAT and go-live readiness. Strong stakeholder management and workshop facilitation skills; comfortable with Treasury/Finance/IT audiences. Ability to turn ambiguity into structured decisions, plans and deliverables. Fluent English (written and spoken). Desirable Hands-on experience leading bank connectivity and payment factory workstreams: SWIFT / host-to-host / APIs, payment factory concepts, bank onboarding. Familiarity with treasury operating model/process redesign alongside systems. Knowledge of the UK treasury ecosystem (ACT, banks, vendors). People leadership (coaching / informal line management). What We Offer A chance to help build a growing UK treasury technology capability, backed by a strong and established European treasury advisory team. High-impact client work across treasury transformation, technology and payments. Significant autonomy and responsibility with clear progression opportunities. Hybrid working and flexible arrangements. Training and development programs in a collaborative international environment. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a highly skilled and technically hands-on Cybersecurity Manager - AI Architecture to lead the secure design and engineering assurance of AI/ML systems across the enterprise. This role operates as a technical leader and partnering with multiple teams across business units-including data science, ML engineering, cloud/platform engineering, application development, security operations, and risk/compliance-to embed secure-by-design principles into AI systems. The ideal candidate brings a strong engineering foundation and thrives on hands-on technical execution, architectural ownership, and cross-functional collaboration. They combine deep technical expertise with the ability to influence stakeholders and enable secure, scalable AI adoption across the enterprise. Key Responsibilities • Lead the design and implementation of secure AI/ML architecture frameworks aligned with zero-trust principles. • Develop enterprise security standards and reference architectures for LLMs, generative AI platforms, and ML pipelines. • Conduct AI-specific threat modeling (model poisoning, adversarial attacks, prompt injection, data leakage, model inversion, supply chain risk). • Embed security controls into AI CI/CD pipelines, MLOps workflows, and DevSecOps processes across business units. • Ensure secure handling of training data, fine-tuning datasets, model artifacts, and embeddings through encryption and access governance. • Secure AI workloads in cloud and hybrid environments (AWS, Azure, GCP), including containerized and Kubernetes-based deployments. • Integrate AI systems with enterprise identity and access management, cloud security posture controls, application security scanning, runtime monitoring, and vulnerability management platforms. • Define AI-specific logging, telemetry, detection strategies, and incident response readiness. • Provide hands-on architectural guidance and code-level review when required What You'll Bring Required Qualifications • Bachelor's or Master's degree in Computer Science, Engineering, Cybersecurity, or related technical field. • Strong experience in cybersecurity with demonstrated exposure to AI/ML, cloud, or application security. • 6+ years of hands-on engineering experience (software engineering, cloud engineering/SRE, systems architecture, ML engineering, or DevOps). • Strong understanding of AI/ML architectures and MLOps frameworks. • Experience with threat modeling methodologies. • Proficiency in Python and secure coding practices. • Experience working within enterprise environments that include identity management, cloud posture controls, application security scanning, runtime monitoring, and vulnerability management tools. • Experience securing cloud-native platforms and containerized workloads. Preferred Qualifications • A technical manager and enterprise security architect. • Experience implementing NIST AI Risk Management Framework. • Knowledge of AI governance and emerging AI regulatory compliance requirements. • Experience with model monitoring, drift detection, AI observability, or adversarial ML testing. • Hands-on experience with Kubernetes security, Infrastructure-as-Code security, and CI/CD security automation. • Experience driving cross-business-unit security initiatives Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a highly skilled and technically hands-on Cybersecurity Manager - AI Architecture to lead the secure design and engineering assurance of AI/ML systems across the enterprise. This role operates as a technical leader and partnering with multiple teams across business units-including data science, ML engineering, cloud/platform engineering, application development, security operations, and risk/compliance-to embed secure-by-design principles into AI systems. The ideal candidate brings a strong engineering foundation and thrives on hands-on technical execution, architectural ownership, and cross-functional collaboration. They combine deep technical expertise with the ability to influence stakeholders and enable secure, scalable AI adoption across the enterprise. Key Responsibilities • Lead the design and implementation of secure AI/ML architecture frameworks aligned with zero-trust principles. • Develop enterprise security standards and reference architectures for LLMs, generative AI platforms, and ML pipelines. • Conduct AI-specific threat modeling (model poisoning, adversarial attacks, prompt injection, data leakage, model inversion, supply chain risk). • Embed security controls into AI CI/CD pipelines, MLOps workflows, and DevSecOps processes across business units. • Ensure secure handling of training data, fine-tuning datasets, model artifacts, and embeddings through encryption and access governance. • Secure AI workloads in cloud and hybrid environments (AWS, Azure, GCP), including containerized and Kubernetes-based deployments. • Integrate AI systems with enterprise identity and access management, cloud security posture controls, application security scanning, runtime monitoring, and vulnerability management platforms. • Define AI-specific logging, telemetry, detection strategies, and incident response readiness. • Provide hands-on architectural guidance and code-level review when required What You'll Bring Required Qualifications • Bachelor's or Master's degree in Computer Science, Engineering, Cybersecurity, or related technical field. • Strong experience in cybersecurity with demonstrated exposure to AI/ML, cloud, or application security. • 6+ years of hands-on engineering experience (software engineering, cloud engineering/SRE, systems architecture, ML engineering, or DevOps). • Strong understanding of AI/ML architectures and MLOps frameworks. • Experience with threat modeling methodologies. • Proficiency in Python and secure coding practices. • Experience working within enterprise environments that include identity management, cloud posture controls, application security scanning, runtime monitoring, and vulnerability management tools. • Experience securing cloud-native platforms and containerized workloads. Preferred Qualifications • A technical manager and enterprise security architect. • Experience implementing NIST AI Risk Management Framework. • Knowledge of AI governance and emerging AI regulatory compliance requirements. • Experience with model monitoring, drift detection, AI observability, or adversarial ML testing. • Hands-on experience with Kubernetes security, Infrastructure-as-Code security, and CI/CD security automation. • Experience driving cross-business-unit security initiatives Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager - BCG Vantage on the Topic Activation path within BCG's People & Organization (POP) Practice Area, you will join POPX (People & AI Insights & Innovation), a global team focused on advancing people and organizational analytics through AI, advanced analytics, and innovation. You will collaborate closely with POPX colleagues and POP leadership to provide functional expertise and insights, and to build scalable analytical capabilities that support BCG's people and organization agenda. In this role, you will work with BCG case and proposal teams to deliver knowledge assets, analytics, and expert advisory, serving as a thought partner and content expert to case teams and topic and sector leaders in structuring and solving complex client issues. You will also play a central role in developing intellectual property and knowledge assets, supporting commercialization, proposals, and go-to-market efforts for POPX offerings. The mission of POPX (People & AI Insights & Innovation) is to accelerate innovation in people and organizational analytics by building a strong ecosystem of partnerships with leading People Analytics providers and by co-developing new capabilities and offerings with BCG's advanced analytics and innovation teams, including BCG X. As part of POPX, you will work with a global team to manage strategic partner relationships, incubate and scale analytical offerings, and deliver high-impact insights to BCG clients across industries. As a Manager - BCG Vantage, you will also line manage junior colleagues, with responsibility for goal setting, ongoing feedback, and career development support. BCG's People & Organization Practice (POP) is a premier consulting organization offering advisory and transformation services with a clear focus on business value creation through people and organization. POP expertise spans Organization Design and Agile, Talent and Skills, and Culture and Change Management, and serves senior business and functional executives through a strategic, fact-based, and impact-oriented approach supported by deep expertise and advanced analytics. YOU'RE GOOD AT Applying topic and sector expertise to solve complex client problems through relevant analytical approaches and customized solutions, tailored to different client contexts Driving the development, maintenance, and scaling of knowledge assets, including products, tools, data, analytics, and topic or sector materials Framing, structuring, and developing intellectual property, with the ability to write clearly and concisely for senior audiences Communicating with senior stakeholders in a credible, proactive manner, with the ability to engage and influence effectively Managing a portfolio of projects, with a strong awareness of business priorities, delivery timelines, and commercial impact Working creatively and analytically in time-limited, problem-solving environments, balancing rigor with pragmatism Bringing a curious, flexible, and innovative mindset, open to new ideas and able to propose novel solutions Training, coaching, and mentoring junior team members, contributing to team capability building and development Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 3+ years consulting experience in relevant strategy consulting or HR/talent consulting required; candidates with consulting experience preferred In lieu of consulting experience, 4+ years minimum industry experience required; 6-10+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Expertise in business, people, and organizational analytics, with experience using SQL and Python Hands-on experience with ETL tools and data pipelines to extract, transform, and integrate data from multiple internal and external sources Strong ability to manipulate, structure, and analyze complex datasets (e.g., multi-table, unstructured, or large-scale people data) Comfort working in coding and analytics environments (e.g., VS Code, DBeaver) for data exploration, transformation, and analysis Ability to translate data and analysis into clear, compelling insights that bring reports and findings to life Ability to balance multiple workstreams, work independently, and manage competing priorities Excellent project management skills, including managing multiple projects and stakeholders simultaneously Deep interest and aptitude in data, metrics, analytics, and emerging trends Preferred: Fluency in AI and Generative AI, with the ability to stay current on emerging developments and apply them to people and organizational analytics Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager - BCG Vantage on the Topic Activation path within BCG's People & Organization (POP) Practice Area, you will join POPX (People & AI Insights & Innovation), a global team focused on advancing people and organizational analytics through AI, advanced analytics, and innovation. You will collaborate closely with POPX colleagues and POP leadership to provide functional expertise and insights, and to build scalable analytical capabilities that support BCG's people and organization agenda. In this role, you will work with BCG case and proposal teams to deliver knowledge assets, analytics, and expert advisory, serving as a thought partner and content expert to case teams and topic and sector leaders in structuring and solving complex client issues. You will also play a central role in developing intellectual property and knowledge assets, supporting commercialization, proposals, and go-to-market efforts for POPX offerings. The mission of POPX (People & AI Insights & Innovation) is to accelerate innovation in people and organizational analytics by building a strong ecosystem of partnerships with leading People Analytics providers and by co-developing new capabilities and offerings with BCG's advanced analytics and innovation teams, including BCG X. As part of POPX, you will work with a global team to manage strategic partner relationships, incubate and scale analytical offerings, and deliver high-impact insights to BCG clients across industries. As a Manager - BCG Vantage, you will also line manage junior colleagues, with responsibility for goal setting, ongoing feedback, and career development support. BCG's People & Organization Practice (POP) is a premier consulting organization offering advisory and transformation services with a clear focus on business value creation through people and organization. POP expertise spans Organization Design and Agile, Talent and Skills, and Culture and Change Management, and serves senior business and functional executives through a strategic, fact-based, and impact-oriented approach supported by deep expertise and advanced analytics. YOU'RE GOOD AT Applying topic and sector expertise to solve complex client problems through relevant analytical approaches and customized solutions, tailored to different client contexts Driving the development, maintenance, and scaling of knowledge assets, including products, tools, data, analytics, and topic or sector materials Framing, structuring, and developing intellectual property, with the ability to write clearly and concisely for senior audiences Communicating with senior stakeholders in a credible, proactive manner, with the ability to engage and influence effectively Managing a portfolio of projects, with a strong awareness of business priorities, delivery timelines, and commercial impact Working creatively and analytically in time-limited, problem-solving environments, balancing rigor with pragmatism Bringing a curious, flexible, and innovative mindset, open to new ideas and able to propose novel solutions Training, coaching, and mentoring junior team members, contributing to team capability building and development Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 3+ years consulting experience in relevant strategy consulting or HR/talent consulting required; candidates with consulting experience preferred In lieu of consulting experience, 4+ years minimum industry experience required; 6-10+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Expertise in business, people, and organizational analytics, with experience using SQL and Python Hands-on experience with ETL tools and data pipelines to extract, transform, and integrate data from multiple internal and external sources Strong ability to manipulate, structure, and analyze complex datasets (e.g., multi-table, unstructured, or large-scale people data) Comfort working in coding and analytics environments (e.g., VS Code, DBeaver) for data exploration, transformation, and analysis Ability to translate data and analysis into clear, compelling insights that bring reports and findings to life Ability to balance multiple workstreams, work independently, and manage competing priorities Excellent project management skills, including managing multiple projects and stakeholders simultaneously Deep interest and aptitude in data, metrics, analytics, and emerging trends Preferred: Fluency in AI and Generative AI, with the ability to stay current on emerging developments and apply them to people and organizational analytics Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's People Team is undergoing a multi-year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent. As Product Team Lead (PTL) supporting Talent Acquisition (TA) and Alumni & Career Services (ACS) functions, you will deliver tangible value to BCG and its people by: Defining and driving the long-term technology vision and product roadmap across TA and ACS. Leading and developing a high-performing product team responsible for the design, delivery, and continuous improvement of digital products. Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations. Delivering innovative, reliable, and cost-effective solutions that balance transformation, innovation, and operational excellence. Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI-first lens, while enabling critical local differentiation. Leading the redesign of end-to-end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG's bionic talent vision and target candidate and recruiter experience. Shaping the end-to-end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG's bionic talent vision and target candidate and recruiter experience. Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle. Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM). Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI. In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs. You will set strategic direction while empowering Product Owners and squads to execute, fostering a culture of ownership, collaboration, and continuous development. This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential. YOU'RE GOOD AT Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade-offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high-quality delivery. Building and Developing High-Performing Teams Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models ( 30 run-the-business resources; to be augmented for targeted change-the-business transformations). Coaching and enabling teams to adopt best-in-class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end-to-end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision-making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data-driven, customer-centric approach to decision-making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence. What You'll Bring A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact. Senior-level experience in motivating, coaching, and developing cross-functional teams. Strong business or technical acumen and a deep strategic mindset. A proven track record of delivering results and impact, ideally through technology-driven initiatives. A commitment to continuous improvement-for yourself and your team. Excellent influencing skills to drive alignment across organizational levels. Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams. Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI). Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus) Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus) Experience with agile methodologies and product management. (a plus) Familiarity with HR processes, especially within BCG. (a plus) Experience in consulting. (a plus) Who You'll Work With The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local) The Tech Team Lead (TTL)-your right hand-responsible for translating business needs into technical solutions The People Data Owner and Head of People Analytics-to deliver consistent, relevant data to employees and leaders Your entire portfolio-to set direction, establish OKRs, and maximize value BCG leadership-including EC/OC/OLT, regional leaders, and system leaders BCG staff-your end customers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's People Team is undergoing a multi-year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent. As Product Team Lead (PTL) supporting Talent Acquisition (TA) and Alumni & Career Services (ACS) functions, you will deliver tangible value to BCG and its people by: Defining and driving the long-term technology vision and product roadmap across TA and ACS. Leading and developing a high-performing product team responsible for the design, delivery, and continuous improvement of digital products. Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations. Delivering innovative, reliable, and cost-effective solutions that balance transformation, innovation, and operational excellence. Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI-first lens, while enabling critical local differentiation. Leading the redesign of end-to-end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG's bionic talent vision and target candidate and recruiter experience. Shaping the end-to-end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG's bionic talent vision and target candidate and recruiter experience. Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle. Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM). Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI. In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs. You will set strategic direction while empowering Product Owners and squads to execute, fostering a culture of ownership, collaboration, and continuous development. This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential. YOU'RE GOOD AT Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade-offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high-quality delivery. Building and Developing High-Performing Teams Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models ( 30 run-the-business resources; to be augmented for targeted change-the-business transformations). Coaching and enabling teams to adopt best-in-class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end-to-end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision-making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data-driven, customer-centric approach to decision-making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence. What You'll Bring A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact. Senior-level experience in motivating, coaching, and developing cross-functional teams. Strong business or technical acumen and a deep strategic mindset. A proven track record of delivering results and impact, ideally through technology-driven initiatives. A commitment to continuous improvement-for yourself and your team. Excellent influencing skills to drive alignment across organizational levels. Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams. Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI). Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus) Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus) Experience with agile methodologies and product management. (a plus) Familiarity with HR processes, especially within BCG. (a plus) Experience in consulting. (a plus) Who You'll Work With The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local) The Tech Team Lead (TTL)-your right hand-responsible for translating business needs into technical solutions The People Data Owner and Head of People Analytics-to deliver consistent, relevant data to employees and leaders Your entire portfolio-to set direction, establish OKRs, and maximize value BCG leadership-including EC/OC/OLT, regional leaders, and system leaders BCG staff-your end customers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Skillway (part of the Warehouse Christian Trust)
Godalming, Surrey
Skillway (part of the Warehouse Christian Trust) is dedicated to supporting vulnerable young people by providing them with essential life skills through hands-on training in metalwork, woodworking and crafts. The charity aims to develop both practical vocational skills and personal growth, fostering self-confidence, resilience, and employability in a safe, supportive environment. Job Purpose: The Head of Operations at Skillway oversees all operational aspects of this arm of the charity, ensuring the successful delivery of all our educational programmes. This role requires strong leadership, strategic vision, and day-to-day management, including student recruitment and retention, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people. Key Responsibilities: 1. Management and Delivery • Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other crafts. • Ensure the training meets the educational and personal development needs of vulnerable young people. • Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences. • Develop new initiatives and adapt the existing training programmes to meet the evolving needs of students, schools and the community. • Develop a long-term strategy for the growth of Skillway. • Set and model high standards for the staff team, volunteers and students. • Site housekeeping and management of Skillway s woodland site. 2. Leadership and Staff Management • Lead, motivate, and manage a team of staff and volunteers. • Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported. • Manage recruitment, training, and performance of staff and volunteers. • Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments. • Develop and apply our safeguarding policy as Designated Safeguarding Lead. 3. Strategic Planning and Development • With the Board of Trustees, develop and execute the charity's strategic goals. • Develop and manage the charity s budget and resources to ensure financial sustainability and impact. • Identify and pursue new opportunities for growth, including partnerships, new funding streams, and relationships with local schools, businesses and other community organisations. • Maintain effective and safe digital organisation of key data. • Support the other arm of our charity - The Camino Café - as and when required. 4. Fundraising and Financial Oversight • Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events. • Oversee the preparation of funding applications and reports for donors and grant-making bodies. • Maintain financial oversight, ensuring effective use of resources, monitoring expenses and reporting financial performance to the Board using Quickbooks as the primary accounting and reporting tool. • Improve branding and awareness of Skillway and its aims and purpose. 5. Stakeholder Engagement and Advocacy • Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners. • Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people. • Ensure the charity s work is widely known and respected in the community. 6. Monitoring, Evaluation, and Reporting • Implement systems for monitoring and evaluating the impact of Skillway s work. • Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements. • Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity s impact and outcomes. Qualifications and Experience: Essential: • Proven experience in a management role, ideally within the charity or education sector. • Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people. • Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff. • Excellent organisational and project management skills, with the ability to handle multiple priorities effectively. • Demonstrated ability in fundraising, securing grants, and building donor relationships. • Knowledge of financial management, budgeting, and reporting. • Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders. • A commitment to the mission and values of the charity. Desirable: • Experience in working with metalwork, woodworking, or a related technical skill. • Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment. • Experience working with boards of trustees or governance bodies. Personal Attributes: • Innovative and proactive, with the ability to think creatively and solve problems. • Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals. • Strategic thinker, able to balance day-to-day operations with long-term planning and development.
May 09, 2026
Full time
Skillway (part of the Warehouse Christian Trust) is dedicated to supporting vulnerable young people by providing them with essential life skills through hands-on training in metalwork, woodworking and crafts. The charity aims to develop both practical vocational skills and personal growth, fostering self-confidence, resilience, and employability in a safe, supportive environment. Job Purpose: The Head of Operations at Skillway oversees all operational aspects of this arm of the charity, ensuring the successful delivery of all our educational programmes. This role requires strong leadership, strategic vision, and day-to-day management, including student recruitment and retention, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people. Key Responsibilities: 1. Management and Delivery • Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other crafts. • Ensure the training meets the educational and personal development needs of vulnerable young people. • Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences. • Develop new initiatives and adapt the existing training programmes to meet the evolving needs of students, schools and the community. • Develop a long-term strategy for the growth of Skillway. • Set and model high standards for the staff team, volunteers and students. • Site housekeeping and management of Skillway s woodland site. 2. Leadership and Staff Management • Lead, motivate, and manage a team of staff and volunteers. • Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported. • Manage recruitment, training, and performance of staff and volunteers. • Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments. • Develop and apply our safeguarding policy as Designated Safeguarding Lead. 3. Strategic Planning and Development • With the Board of Trustees, develop and execute the charity's strategic goals. • Develop and manage the charity s budget and resources to ensure financial sustainability and impact. • Identify and pursue new opportunities for growth, including partnerships, new funding streams, and relationships with local schools, businesses and other community organisations. • Maintain effective and safe digital organisation of key data. • Support the other arm of our charity - The Camino Café - as and when required. 4. Fundraising and Financial Oversight • Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events. • Oversee the preparation of funding applications and reports for donors and grant-making bodies. • Maintain financial oversight, ensuring effective use of resources, monitoring expenses and reporting financial performance to the Board using Quickbooks as the primary accounting and reporting tool. • Improve branding and awareness of Skillway and its aims and purpose. 5. Stakeholder Engagement and Advocacy • Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners. • Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people. • Ensure the charity s work is widely known and respected in the community. 6. Monitoring, Evaluation, and Reporting • Implement systems for monitoring and evaluating the impact of Skillway s work. • Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements. • Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity s impact and outcomes. Qualifications and Experience: Essential: • Proven experience in a management role, ideally within the charity or education sector. • Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people. • Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff. • Excellent organisational and project management skills, with the ability to handle multiple priorities effectively. • Demonstrated ability in fundraising, securing grants, and building donor relationships. • Knowledge of financial management, budgeting, and reporting. • Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders. • A commitment to the mission and values of the charity. Desirable: • Experience in working with metalwork, woodworking, or a related technical skill. • Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment. • Experience working with boards of trustees or governance bodies. Personal Attributes: • Innovative and proactive, with the ability to think creatively and solve problems. • Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals. • Strategic thinker, able to balance day-to-day operations with long-term planning and development.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Creative Manager in the Design Studios (DS), you will be the creative leader, inspiring clients with creative solutions that deliver business impact. You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios. In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors' activities. You will also effectively balance creativity and business needs - providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule. YOU'RE GOOD AT You're an experienced creative leader, responsible for fostering and inspiring a strong culture of collaboration, innovation, and creative excellence: On projects you're responsible for driving inspiration, creative quality and delivering on client expectations Developing concepts to improve the quality of production, and implementing new globally consistent standards. Managing and continuously developing underlying teams, high-performers and low performers. Engaging with DS leadership on the future vision, external business trends, and team requirements You're skilled as a hands-on creative, able to direct a creative vision, with a strong working knowledge of design and creative fundamentals, you've a passion for new trends, platforms, technologies, experiences, and media; you're able to define and maintain high-quality deliverables and other service levels across teams: Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams Developing and maintaining feedback from clients and team members to ensure the quality of deliverables Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards You're able to establish rich and engaging partnerships with the BCG Consulting Team: Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams You enjoy managing internal and external resources and the overall vertical: Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching Maintaining a high level of team engagement and motivating and coaching team members to be good service and people managers Ensuring smooth coordination between DS teams and consultant teams across offices Planning for appropriate resourcing and team structures to meet the evolving business needs Maintaining active communication and sharing best practices across all verticals Your strong interpersonal skills enable you to maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required. What You'll Bring You have a bachelor's degree or similar in Design, Marketing, Advertising, or a related creative field. You have at least 12-16 years of relevant experience in a professional services environment, design start-up, or agency. You've gained strong management experience in design and creative teams. You possess strong conceptual and design skills and are experienced in improving the conceptual, technical, and creative performance of teams. Your strong creative and problem-solving abilities enable you to effectively supplement and elevate project teams. You excel at establishing and maintaining effective relationships with key internal and external stakeholders. You've gained experience working in a collaborative design environment; experience working with global teams is a plus. You have B2B experience and strong business language knowledge. You have proven client-facing experience, along with persuasive and dynamic presentation skills. You have a demonstrated ability to understand and apply principles of visual organization, composition, information hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs. You are curious and savvy in the AI space, with a strong interest in how AI and other emerging technologies are reshaping creative work and client solutions. You are comfortable leveraging AI-powered tools and other technologies to enhance creativity, streamline workflows, and improve the quality and efficiency of design outputs. You can clearly articulate and demonstrate the value of AI and other technologies to clients, translating innovation into meaningful business and creative impact. You understand how to integrate AI thoughtfully into design and consulting processes while maintaining strong creative judgment and human-centered thinking. You have excellent English language skills; other languages are a plus. Who You'll Work With As part of Design Studios, you will collaborate with global designers and colleagues across BCG to bring design expertise and capabilities to clients as well as internal teams. Design Studios comprises a diverse group of talented design professionals across video, content, digital design, etc., all of which work collaboratively to deliver the most cutting-edge design solutions. Additional info We are Design Studios, an in-house creative agency comprised of diverse professionals creating best-in-class solutions for our clients. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients' challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology, and media solutions to take BCG's achievements to the next level. As bold creative leaders, we are curious, innovative, and playful, while committed to delivering creative excellence. We recognize how to transform complex ideas into compelling stories and experiences, and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language-design. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Creative Manager in the Design Studios (DS), you will be the creative leader, inspiring clients with creative solutions that deliver business impact. You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios. In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors' activities. You will also effectively balance creativity and business needs - providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule. YOU'RE GOOD AT You're an experienced creative leader, responsible for fostering and inspiring a strong culture of collaboration, innovation, and creative excellence: On projects you're responsible for driving inspiration, creative quality and delivering on client expectations Developing concepts to improve the quality of production, and implementing new globally consistent standards. Managing and continuously developing underlying teams, high-performers and low performers. Engaging with DS leadership on the future vision, external business trends, and team requirements You're skilled as a hands-on creative, able to direct a creative vision, with a strong working knowledge of design and creative fundamentals, you've a passion for new trends, platforms, technologies, experiences, and media; you're able to define and maintain high-quality deliverables and other service levels across teams: Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams Developing and maintaining feedback from clients and team members to ensure the quality of deliverables Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards You're able to establish rich and engaging partnerships with the BCG Consulting Team: Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams You enjoy managing internal and external resources and the overall vertical: Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching Maintaining a high level of team engagement and motivating and coaching team members to be good service and people managers Ensuring smooth coordination between DS teams and consultant teams across offices Planning for appropriate resourcing and team structures to meet the evolving business needs Maintaining active communication and sharing best practices across all verticals Your strong interpersonal skills enable you to maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required. What You'll Bring You have a bachelor's degree or similar in Design, Marketing, Advertising, or a related creative field. You have at least 12-16 years of relevant experience in a professional services environment, design start-up, or agency. You've gained strong management experience in design and creative teams. You possess strong conceptual and design skills and are experienced in improving the conceptual, technical, and creative performance of teams. Your strong creative and problem-solving abilities enable you to effectively supplement and elevate project teams. You excel at establishing and maintaining effective relationships with key internal and external stakeholders. You've gained experience working in a collaborative design environment; experience working with global teams is a plus. You have B2B experience and strong business language knowledge. You have proven client-facing experience, along with persuasive and dynamic presentation skills. You have a demonstrated ability to understand and apply principles of visual organization, composition, information hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs. You are curious and savvy in the AI space, with a strong interest in how AI and other emerging technologies are reshaping creative work and client solutions. You are comfortable leveraging AI-powered tools and other technologies to enhance creativity, streamline workflows, and improve the quality and efficiency of design outputs. You can clearly articulate and demonstrate the value of AI and other technologies to clients, translating innovation into meaningful business and creative impact. You understand how to integrate AI thoughtfully into design and consulting processes while maintaining strong creative judgment and human-centered thinking. You have excellent English language skills; other languages are a plus. Who You'll Work With As part of Design Studios, you will collaborate with global designers and colleagues across BCG to bring design expertise and capabilities to clients as well as internal teams. Design Studios comprises a diverse group of talented design professionals across video, content, digital design, etc., all of which work collaboratively to deliver the most cutting-edge design solutions. Additional info We are Design Studios, an in-house creative agency comprised of diverse professionals creating best-in-class solutions for our clients. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients' challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology, and media solutions to take BCG's achievements to the next level. As bold creative leaders, we are curious, innovative, and playful, while committed to delivering creative excellence. We recognize how to transform complex ideas into compelling stories and experiences, and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language-design. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Starting salary is 18,000 for 3 days ( 30k Pro Rata) + 20% OTE + an increase in base salary after probation based on performance. We're working with a long-established and highly respected leadership and management training consultancy, currently seeking a Home-Based Part-Time Account Manager to join their close-knit, remote-first team. This is a values-led, consultative business with over 50 years' heritage, known for delivering tailored development programmes that genuinely impact performance. Their client base spans a wide range of sectors, with an excellent reputation for quality, professionalism and long-term relationships. This is a part-time permanent opportunity, ideally around 3 days per week (22.5 hours). The hours can be worked as three full days or spread across five days to accommodate school hours or other commitments. The role is remote-first, with approximately one day per month spent with the team in a Central London coworking space. The Role This is a relationship-led, consultative Account Manager position - not a hard sell. The role is split approximately 50% existing account management and 50% re-engaging lapsed clients and developing new opportunities. The commercial element is educational and insight-driven, focused on understanding client challenges and shaping tailored training solutions rather than pushing products. You'll act as the main point of contact for your client base, managing the journey from initial enquiry through to programme coordination and follow-up, ensuring a high-touch, professional experience at every stage. You will be responsible for: Nurturing and growing relationships with existing client accounts Re-engaging previous clients and identifying new business opportunities in a thoughtful, consultative way Leading discovery calls to understand organisational challenges and development needs Collaborating with senior consultants to shape tailored proposals and solutions Managing incoming enquiries and advising on appropriate programmes Coordinating virtual and in-person training delivery, including logistics and scheduling Maintaining accurate CRM records and overseeing bookings and invoicing You'll work closely with an experienced Account Manager and senior consultants, receiving comprehensive training and ongoing development. About You This role would suit an experienced, articulate and professional Account Manager or consultative Sales professional who enjoys building meaningful relationships. You'll likely: Have experience in account management, consultative sales or a relationship-led B2B environment Be confident leading conversations with decision-makers Be naturally curious, thoughtful and solutions-focused Be highly organised and comfortable managing your own workload remotely Experience within training, professional services or a people-focused environment would be beneficial but is not essential. Attitude, communication skills and a genuine interest in supporting clients are key. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
May 09, 2026
Full time
Starting salary is 18,000 for 3 days ( 30k Pro Rata) + 20% OTE + an increase in base salary after probation based on performance. We're working with a long-established and highly respected leadership and management training consultancy, currently seeking a Home-Based Part-Time Account Manager to join their close-knit, remote-first team. This is a values-led, consultative business with over 50 years' heritage, known for delivering tailored development programmes that genuinely impact performance. Their client base spans a wide range of sectors, with an excellent reputation for quality, professionalism and long-term relationships. This is a part-time permanent opportunity, ideally around 3 days per week (22.5 hours). The hours can be worked as three full days or spread across five days to accommodate school hours or other commitments. The role is remote-first, with approximately one day per month spent with the team in a Central London coworking space. The Role This is a relationship-led, consultative Account Manager position - not a hard sell. The role is split approximately 50% existing account management and 50% re-engaging lapsed clients and developing new opportunities. The commercial element is educational and insight-driven, focused on understanding client challenges and shaping tailored training solutions rather than pushing products. You'll act as the main point of contact for your client base, managing the journey from initial enquiry through to programme coordination and follow-up, ensuring a high-touch, professional experience at every stage. You will be responsible for: Nurturing and growing relationships with existing client accounts Re-engaging previous clients and identifying new business opportunities in a thoughtful, consultative way Leading discovery calls to understand organisational challenges and development needs Collaborating with senior consultants to shape tailored proposals and solutions Managing incoming enquiries and advising on appropriate programmes Coordinating virtual and in-person training delivery, including logistics and scheduling Maintaining accurate CRM records and overseeing bookings and invoicing You'll work closely with an experienced Account Manager and senior consultants, receiving comprehensive training and ongoing development. About You This role would suit an experienced, articulate and professional Account Manager or consultative Sales professional who enjoys building meaningful relationships. You'll likely: Have experience in account management, consultative sales or a relationship-led B2B environment Be confident leading conversations with decision-makers Be naturally curious, thoughtful and solutions-focused Be highly organised and comfortable managing your own workload remotely Experience within training, professional services or a people-focused environment would be beneficial but is not essential. Attitude, communication skills and a genuine interest in supporting clients are key. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679
May 09, 2026
Full time
CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679
