Customer Service Team Leader Are you ready to guide a dynamic customer services team delivering critical support at the heart of modern telecare? Red Recruitment is recruiting an experienced Customer Services Team Manager to champion service excellence, motivate a high-performing team, and ensure every client interaction is handled with empathy, efficiency, and professionalism If you're a people-first leader who thrives in a fast-paced, tech-enabled environment, this is your opportunity to make a real impact. The ideal candidate will bring a blend of operational expertise, technological insight, and a people-first mindset. Benefits and Package for a Customer Service Team Leader: Salary: up to 32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Inspire, coach, and support a collaborative team; set clear expectations; and enable personal and professional growth through regular feedback, coaching, and training. Operational Excellence: Drive efficient service delivery, monitor KPIs and quality metrics, manage workflows, and ensure consistent adherence to operational standards and best practices. Client Satisfaction & Complaint Resolution: Champion positive client experiences by ensuring all interactions are empathetic, timely, and professional. Lead the resolution of complaints and complex queries, using feedback to identify improvements and prevent recurrence. Technology Integration: Oversee digital systems and platforms, support updates or changes. Compliance & Reporting: Ensure full compliance with regulatory requirements, safeguarding standards, and internal policies. Produce clear, insightful reports for senior leadership to support continuous improvement. Client Retention & Relationship Care: Strengthen client trust and loyalty by ensuring consistent service quality and acting on client feedback to enhance the overall experience. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience : Proven track record of managing teams in customer service or operations-focused settings. Operational Excellence : Skilled in overseeing day-to-day operations, driving performance improvements, and achieving business goals. Customer Focus : Strong commitment to customer satisfaction, with the ability to resolve issues efficiently and empathetically. Communication : Excellent verbal and written communication skills, capable of engaging effectively with clients, staff, and senior stakeholders. Technical Proficiency : Basic proficiency in Microsoft Office. Team Management : Ability to motivate, develop, and manage a diverse team. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Feb 17, 2026
Full time
Customer Service Team Leader Are you ready to guide a dynamic customer services team delivering critical support at the heart of modern telecare? Red Recruitment is recruiting an experienced Customer Services Team Manager to champion service excellence, motivate a high-performing team, and ensure every client interaction is handled with empathy, efficiency, and professionalism If you're a people-first leader who thrives in a fast-paced, tech-enabled environment, this is your opportunity to make a real impact. The ideal candidate will bring a blend of operational expertise, technological insight, and a people-first mindset. Benefits and Package for a Customer Service Team Leader: Salary: up to 32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Inspire, coach, and support a collaborative team; set clear expectations; and enable personal and professional growth through regular feedback, coaching, and training. Operational Excellence: Drive efficient service delivery, monitor KPIs and quality metrics, manage workflows, and ensure consistent adherence to operational standards and best practices. Client Satisfaction & Complaint Resolution: Champion positive client experiences by ensuring all interactions are empathetic, timely, and professional. Lead the resolution of complaints and complex queries, using feedback to identify improvements and prevent recurrence. Technology Integration: Oversee digital systems and platforms, support updates or changes. Compliance & Reporting: Ensure full compliance with regulatory requirements, safeguarding standards, and internal policies. Produce clear, insightful reports for senior leadership to support continuous improvement. Client Retention & Relationship Care: Strengthen client trust and loyalty by ensuring consistent service quality and acting on client feedback to enhance the overall experience. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience : Proven track record of managing teams in customer service or operations-focused settings. Operational Excellence : Skilled in overseeing day-to-day operations, driving performance improvements, and achieving business goals. Customer Focus : Strong commitment to customer satisfaction, with the ability to resolve issues efficiently and empathetically. Communication : Excellent verbal and written communication skills, capable of engaging effectively with clients, staff, and senior stakeholders. Technical Proficiency : Basic proficiency in Microsoft Office. Team Management : Ability to motivate, develop, and manage a diverse team. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Closing date: 19-02-2026 Customer Team Leader Location: Ebbsfleet - Castle Hill Castle Hill , Ebbsfleet, DA10 0DF Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 17, 2026
Full time
Closing date: 19-02-2026 Customer Team Leader Location: Ebbsfleet - Castle Hill Castle Hill , Ebbsfleet, DA10 0DF Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Locum Consultant in Acute Medicine The closing date is 25 February 2026 We are looking to recruit a new Locum Consultant into our Acute Medicine Service to join a dynamic and enthusiastic team of acute physicians working across the Epsom and St Helier sites. We run a consultant led service on the AMU with strong specialty in-reach support and have a newly renovated, dedicated Same Day Emergency Care Unit (SDEC) that runs in collaboration with Emergency Medicine and provides same day medical assessment care to lower acuity patients, strengthening and improving admission avoidance. Successful applicants will join a team of AMU consultants developing and providing exciting new services within acute medicine within a trust recently identified as one of the trusts in London to receive £500 million for a new acute hospital facility in Sutton (expected 2025). This is an exciting time to join Epsom and St Helier Hospital and play a part in shaping and developing acute medicine services for the future. For applicants for which achievement of CESR is relevant there is an active supportive structure within the Trust to achieve this and it will be actively encouraged. There are regular grand rounds & educational opportunities. The trust is open to innovative approaches & ideas to continued healthcare & education and we would welcome such thoughts from the successful candidate. Main duties of the job The Acute Medicine clinical commitment will be cross site between the two Acute Medicine services of the Trust, likely to be 1 week at each site on an alternate week basis. The post is a basic 10 programmed sessions (8 DCC- of which 1.6 DCC is patient admin-and 2 SPA). We aim to provide the SPA over 1 day to enable hybrid working. The job plan incorporates being on the GIM on call rota, a 1 in 14 commitment. The main duties of the role are: To show dynamism, enthusiasm and flexibility in participating in the reshaping of acute medical services at the Trust and to work closely with the Clinical Lead and Clinical Director of Medicine. To help provide a first class clinical service to all Trust patients. To provide high quality leadership and support to medical staff, allied health care professionals, and Trust management and support staff in both the Acute Medicine Service and associated medical specialty areas. To support and sustain teaching and research where possible in relevant clinical areas. To work within the framework of applicable Trust policies, procedures, and clinical governance framework. To work within contractual requirements, and in support of applicable Trust clinical development frameworks, business plans, and development strategies. To consistently treat all patients and colleagues with respect and professionalism and to adhere to the principles of the Trust regarding equality and diversity. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000 strong workforce. Qualifications Hold a medical qualification or qualification registered with the GMC Entry onto the Specialist Register or be within six months of obtaining CCT Appropriate higher medical qualification i.e. MRCP/MRCS or equivalent MD or equivalent higher degree or evidence of relevant research Training in Acute Care Common Stem Training within an Acute Medical Unit Experience Clinical Experience in line with person specification Management & Administrative Experience in line with person specification Teaching Experience in line with person specification Research Experience in line with person specification Personal Attributes in line with person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Address Trustwide - both St Helier Hospital and Epsom General Hospital £109,725 to £145,478 a yearDependent on experience Contract Fixed term Duration 6 months Working pattern Full time Reference number 343-LCON-210 Job locations Trustwide - both St Helier Hospital and Epsom General Hospital
Feb 17, 2026
Full time
Locum Consultant in Acute Medicine The closing date is 25 February 2026 We are looking to recruit a new Locum Consultant into our Acute Medicine Service to join a dynamic and enthusiastic team of acute physicians working across the Epsom and St Helier sites. We run a consultant led service on the AMU with strong specialty in-reach support and have a newly renovated, dedicated Same Day Emergency Care Unit (SDEC) that runs in collaboration with Emergency Medicine and provides same day medical assessment care to lower acuity patients, strengthening and improving admission avoidance. Successful applicants will join a team of AMU consultants developing and providing exciting new services within acute medicine within a trust recently identified as one of the trusts in London to receive £500 million for a new acute hospital facility in Sutton (expected 2025). This is an exciting time to join Epsom and St Helier Hospital and play a part in shaping and developing acute medicine services for the future. For applicants for which achievement of CESR is relevant there is an active supportive structure within the Trust to achieve this and it will be actively encouraged. There are regular grand rounds & educational opportunities. The trust is open to innovative approaches & ideas to continued healthcare & education and we would welcome such thoughts from the successful candidate. Main duties of the job The Acute Medicine clinical commitment will be cross site between the two Acute Medicine services of the Trust, likely to be 1 week at each site on an alternate week basis. The post is a basic 10 programmed sessions (8 DCC- of which 1.6 DCC is patient admin-and 2 SPA). We aim to provide the SPA over 1 day to enable hybrid working. The job plan incorporates being on the GIM on call rota, a 1 in 14 commitment. The main duties of the role are: To show dynamism, enthusiasm and flexibility in participating in the reshaping of acute medical services at the Trust and to work closely with the Clinical Lead and Clinical Director of Medicine. To help provide a first class clinical service to all Trust patients. To provide high quality leadership and support to medical staff, allied health care professionals, and Trust management and support staff in both the Acute Medicine Service and associated medical specialty areas. To support and sustain teaching and research where possible in relevant clinical areas. To work within the framework of applicable Trust policies, procedures, and clinical governance framework. To work within contractual requirements, and in support of applicable Trust clinical development frameworks, business plans, and development strategies. To consistently treat all patients and colleagues with respect and professionalism and to adhere to the principles of the Trust regarding equality and diversity. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000 strong workforce. Qualifications Hold a medical qualification or qualification registered with the GMC Entry onto the Specialist Register or be within six months of obtaining CCT Appropriate higher medical qualification i.e. MRCP/MRCS or equivalent MD or equivalent higher degree or evidence of relevant research Training in Acute Care Common Stem Training within an Acute Medical Unit Experience Clinical Experience in line with person specification Management & Administrative Experience in line with person specification Teaching Experience in line with person specification Research Experience in line with person specification Personal Attributes in line with person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Address Trustwide - both St Helier Hospital and Epsom General Hospital £109,725 to £145,478 a yearDependent on experience Contract Fixed term Duration 6 months Working pattern Full time Reference number 343-LCON-210 Job locations Trustwide - both St Helier Hospital and Epsom General Hospital
Executive Assistant to the Board of Directors/CEO You will be providing a professional and comprehensive administrative and secretarial support to the Board of Directors (Trustees), Chief Executive Officer (CEO) and Executive Management Team (EMT). Whilst managing and overseeing the Business Support Team Leader, ensuring efficient processes, and contributing to overall business planning and performance. Prior experience as a Personal / Executive Assistant is a necessity for this position, supporting at a senior level within a charitable organisation would be highly beneficial. Main duties of the job To provide a professionaland comprehensive administrative and secretarial support to the Board ofDirectors (Trustees), Chief Executive Officer (CEO) and Executive ManagementTeam (EMT). Manage and oversee theBusiness Support Team Leader, ensuring efficient processes, and contributing tooverall business planning and performance. Improvement of business functions,managing resources, and acting as a liaison between different teams anddepartments across the organisation. Ensure good qualityinformation flows between Trustees, Executive Management Team and the widercharity, acting as a point of contact for the Board of Directors, and ensuringthat a formal schedule of matters for Directors decisions is maintained. Facilitate seamless andproductive communication across key stakeholders, to support the effectivedelivery of the organisations goals and objectives. About us We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care. What we offer: 28 Days annual leave + 8 days bank holiday (pro rata for part time employees) Employee Assistance Programme Free on-site parking Comprehensive training and development opportunities Exclusive deals and discounts on products and services Friendly and supportive working environment Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application. To Apply Email your completed application form to or post to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL by the closing date 25/02/2026. For an informal discussion please contact Michael Duckett on Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, please submit your application as soon as possible. Job responsibilities Provide support to the CEO, EMT and Board of Directors fordiary management, arranging and co-ordinating meetings and events, organisingvenues and resources as required. Directly line manage the Business Support TeamLeader, including supervision, performance management and professionaldevelopment. To advise on the annual calendar of the Trusts Boardmeetings and tasks and maintain appropriate records. Responsible for the organisation and co-ordination of Boardand Sub-committee meetings in conjunction with the Chair of the Board and theChairs of the Committees. Liaise with the Chair, Directors, CEO and EMT to scheduleany other meetings and events as required, some of which may be critical andurgent. Work with the Chair to develop Board meeting agendas, andmake arrangements for presentations and internal/external speakers. Liaise with the CEO and EMT regarding preparation formeetings, and conduct meeting follow up. This includes preparing meetingagendas, collating and distributing meeting minutes, reports and other papersin good time for Board and other meetings. Following up on any agreed actionpoints with those responsible and informing the Chair of progress. Send papers toDirectors by post and email if requested. Provide efficient secretarial assistance for meetings, suchas sending meeting invites and virtual log-ins, managing room bookings andarranging refreshments. Assisting Directors with travel arrangements and thepayment of expenses when required. Attend meetings as required (some of which may be out ofhours) and take accurate and professional minutes of Board meetings, sub-groupsand any ad-hoc meetings and maintain a record of attendance and apologies. Support the EMT with tasks including system administration(including software and telephones), and provide training, guidance and updatesas required. Responsible for monitoring and responding to incoming emailsfrom the MHCT plus others that may be relevant, forwarding emailsto the appropriate recipient(s) within the Trust. General administration of Using a customer centred approach, provide a comprehensiveadministrative support service to internal projects, staff members, externalstakeholders and service users. Provide full telephone support within the wider officeensuring that anyone contacting the Trust are dealt with empathetically,professionally and with respect. Preparation and issue of all written communications, emailsand letters on behalf of the CEO, Board of Directors and EMT, maintainingrecords of all correspondence as appropriate and filtering incomingcommunications/correspondence as necessary. Ensure copies of statutory policies and other documentsapproved by the Board are recorded, reviewed and published as agreed and as pergovernance requirements and internal processes. Take minutes and produce them accurately within specifieddeadlines, this will include attending Directors meetings, sub-committees andaccompanying the EMT to various meetings, some of which may be outside officehours. To be fully conversant with the Memorandum and Articles ofAssociation for the Charity and the Terms of Reference of its Committees and toadvise the Directors on matters of governance and procedure in this respect. Ensure the Trust Board is properly constituted, maintaincopies of current terms of reference and members of committees/working partiesand that meetings are quorate and all disclosure/conflict of interest. Support the Executive Team to ensure official and legalrecords are up to date, for example Charity Commission and Company Houserecords. Maintain a record of signed minutes of meetings and ensurecopies are sent to relevant parties upon direction from the CEO/Chair and arepublished as agreed at meetings. Maintain membership records of each individual Directorsterm of office and attendance and alert the Chair in advance of any impendingDirector (Trustee) vacancies and non-attendance at meetings. Support the Chair, CEO and HR, in the recruitment processfor Board Directors (Trustees) as required and to contribute to the inductionof newly appointed Directors. Establish and monitor the appraisal and performance reviewcycle for the Directors Board. Support to senior managers with production of reports,letters, emails and other communications and carrying out any otheradministrative tasks including photocopying, faxing, emailing, scanning,laminating and binding. Ensure the Bid Register is kept updated and liaise withother team members and stakeholders as required, ensuring organisation filesand documents are kept updated. Provide support with bids and tenders: such as setting upbid folders, this may include downloading documents, submitting clarificationquestions and checking on responses and communication via portal) completingthe due diligence sections, support with overseeing the contract &sub-contract document collections and overseeing completion of the information required. Maintain governance documents, files, contact details,activity data as required throughout the organisation. To set up, develop and maintain appropriate filling systems,both hard copy and electronically. Work within boundaries of confidentiality appropriate tosensitive and confidential information and manage information effectively inaccordance with legal requirements. Book, and prepare meeting rooms including ensuring requiredequipment and resources are available and set-up for use, for exampleprojectors/screens, flipcharts. Provide meet and greet and hospitality to visitors attendingmeetings with the Directors and/or EMT. Participate in own personal development by undertakingtraining specific to the job role. Assist in any project work as required. Maintain and support the ISMS information management systemfor information security, access and to co-ordinate and support with internalannual audits including preparation and resulting actions. To carry out any other duties as reasonably required. Person Specification Communication Excellent verbal and written communication skills with the ability to communicate at all levels, verbally, face to face, by telephone and in writing. Effective interpersonal skills and be able to communicate on a variety of levels with colleagues, Directors and professionals from other external organisations developing good working relationships. Demonstrate tact, diplomacy and an ability to operate with a high degree of flexibility and adaptability and in strict confidence. Personal Qualities . click apply for full job details
Feb 17, 2026
Full time
Executive Assistant to the Board of Directors/CEO You will be providing a professional and comprehensive administrative and secretarial support to the Board of Directors (Trustees), Chief Executive Officer (CEO) and Executive Management Team (EMT). Whilst managing and overseeing the Business Support Team Leader, ensuring efficient processes, and contributing to overall business planning and performance. Prior experience as a Personal / Executive Assistant is a necessity for this position, supporting at a senior level within a charitable organisation would be highly beneficial. Main duties of the job To provide a professionaland comprehensive administrative and secretarial support to the Board ofDirectors (Trustees), Chief Executive Officer (CEO) and Executive ManagementTeam (EMT). Manage and oversee theBusiness Support Team Leader, ensuring efficient processes, and contributing tooverall business planning and performance. Improvement of business functions,managing resources, and acting as a liaison between different teams anddepartments across the organisation. Ensure good qualityinformation flows between Trustees, Executive Management Team and the widercharity, acting as a point of contact for the Board of Directors, and ensuringthat a formal schedule of matters for Directors decisions is maintained. Facilitate seamless andproductive communication across key stakeholders, to support the effectivedelivery of the organisations goals and objectives. About us We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care. What we offer: 28 Days annual leave + 8 days bank holiday (pro rata for part time employees) Employee Assistance Programme Free on-site parking Comprehensive training and development opportunities Exclusive deals and discounts on products and services Friendly and supportive working environment Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application. To Apply Email your completed application form to or post to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL by the closing date 25/02/2026. For an informal discussion please contact Michael Duckett on Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, please submit your application as soon as possible. Job responsibilities Provide support to the CEO, EMT and Board of Directors fordiary management, arranging and co-ordinating meetings and events, organisingvenues and resources as required. Directly line manage the Business Support TeamLeader, including supervision, performance management and professionaldevelopment. To advise on the annual calendar of the Trusts Boardmeetings and tasks and maintain appropriate records. Responsible for the organisation and co-ordination of Boardand Sub-committee meetings in conjunction with the Chair of the Board and theChairs of the Committees. Liaise with the Chair, Directors, CEO and EMT to scheduleany other meetings and events as required, some of which may be critical andurgent. Work with the Chair to develop Board meeting agendas, andmake arrangements for presentations and internal/external speakers. Liaise with the CEO and EMT regarding preparation formeetings, and conduct meeting follow up. This includes preparing meetingagendas, collating and distributing meeting minutes, reports and other papersin good time for Board and other meetings. Following up on any agreed actionpoints with those responsible and informing the Chair of progress. Send papers toDirectors by post and email if requested. Provide efficient secretarial assistance for meetings, suchas sending meeting invites and virtual log-ins, managing room bookings andarranging refreshments. Assisting Directors with travel arrangements and thepayment of expenses when required. Attend meetings as required (some of which may be out ofhours) and take accurate and professional minutes of Board meetings, sub-groupsand any ad-hoc meetings and maintain a record of attendance and apologies. Support the EMT with tasks including system administration(including software and telephones), and provide training, guidance and updatesas required. Responsible for monitoring and responding to incoming emailsfrom the MHCT plus others that may be relevant, forwarding emailsto the appropriate recipient(s) within the Trust. General administration of Using a customer centred approach, provide a comprehensiveadministrative support service to internal projects, staff members, externalstakeholders and service users. Provide full telephone support within the wider officeensuring that anyone contacting the Trust are dealt with empathetically,professionally and with respect. Preparation and issue of all written communications, emailsand letters on behalf of the CEO, Board of Directors and EMT, maintainingrecords of all correspondence as appropriate and filtering incomingcommunications/correspondence as necessary. Ensure copies of statutory policies and other documentsapproved by the Board are recorded, reviewed and published as agreed and as pergovernance requirements and internal processes. Take minutes and produce them accurately within specifieddeadlines, this will include attending Directors meetings, sub-committees andaccompanying the EMT to various meetings, some of which may be outside officehours. To be fully conversant with the Memorandum and Articles ofAssociation for the Charity and the Terms of Reference of its Committees and toadvise the Directors on matters of governance and procedure in this respect. Ensure the Trust Board is properly constituted, maintaincopies of current terms of reference and members of committees/working partiesand that meetings are quorate and all disclosure/conflict of interest. Support the Executive Team to ensure official and legalrecords are up to date, for example Charity Commission and Company Houserecords. Maintain a record of signed minutes of meetings and ensurecopies are sent to relevant parties upon direction from the CEO/Chair and arepublished as agreed at meetings. Maintain membership records of each individual Directorsterm of office and attendance and alert the Chair in advance of any impendingDirector (Trustee) vacancies and non-attendance at meetings. Support the Chair, CEO and HR, in the recruitment processfor Board Directors (Trustees) as required and to contribute to the inductionof newly appointed Directors. Establish and monitor the appraisal and performance reviewcycle for the Directors Board. Support to senior managers with production of reports,letters, emails and other communications and carrying out any otheradministrative tasks including photocopying, faxing, emailing, scanning,laminating and binding. Ensure the Bid Register is kept updated and liaise withother team members and stakeholders as required, ensuring organisation filesand documents are kept updated. Provide support with bids and tenders: such as setting upbid folders, this may include downloading documents, submitting clarificationquestions and checking on responses and communication via portal) completingthe due diligence sections, support with overseeing the contract &sub-contract document collections and overseeing completion of the information required. Maintain governance documents, files, contact details,activity data as required throughout the organisation. To set up, develop and maintain appropriate filling systems,both hard copy and electronically. Work within boundaries of confidentiality appropriate tosensitive and confidential information and manage information effectively inaccordance with legal requirements. Book, and prepare meeting rooms including ensuring requiredequipment and resources are available and set-up for use, for exampleprojectors/screens, flipcharts. Provide meet and greet and hospitality to visitors attendingmeetings with the Directors and/or EMT. Participate in own personal development by undertakingtraining specific to the job role. Assist in any project work as required. Maintain and support the ISMS information management systemfor information security, access and to co-ordinate and support with internalannual audits including preparation and resulting actions. To carry out any other duties as reasonably required. Person Specification Communication Excellent verbal and written communication skills with the ability to communicate at all levels, verbally, face to face, by telephone and in writing. Effective interpersonal skills and be able to communicate on a variety of levels with colleagues, Directors and professionals from other external organisations developing good working relationships. Demonstrate tact, diplomacy and an ability to operate with a high degree of flexibility and adaptability and in strict confidence. Personal Qualities . click apply for full job details
Closing date: 20-02-2026 Customer Team Leader Location: 459-463 Durham Road Low Fell, Gateshead, NE9 5EX Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 17, 2026
Full time
Closing date: 20-02-2026 Customer Team Leader Location: 459-463 Durham Road Low Fell, Gateshead, NE9 5EX Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Job Title: Full Stack Tech Lead Location: Central London Salary/Rate: £700Inside IR35 Job Type: Contract Length - 12 months Role Overview Our client, a global leader in the telecoms space is actively recruiting a highly experienced and technically profound Full Stack Tech Lead to drive the architecture and execution of our core technology stack. We seek candidates with a specific industry background in Fintech or Banking or Credit Bureaus. This is a 12 months contract where you will be required to work on site in central London 3 days a week. You will serve as the technical authority for the team, building and evolving a large-scale platform built on C#/.NET and Next.js, leveraging the full capabilities of Google Cloud Platform (GCP). This role requires a blend of hands on coding (approximately 60-75%), strategic architectural thinking, and dedicated mentorship. We are looking for a leader who can operate confidently in a high stakes environment and share ownership of complex technical decisions alongside our existing leadership team to ensure we deliver robust, scalable, and maintainable solutions. Key Responsibilities Architectural Leadership: Lead the design and implementation of C#/.NET backend services, APIs, and core business logic. Define and enforce the technical vision and design patterns across the full stack. System Integration: Oversee the seamless integration with external financial, risk, and payment services, ensuring high reliability, security, and data integrity. Collaborative Decision Making: Partner with existing technical leadership to share ownership of complex architectural decisions, balancing innovation with platform stability. Team Leadership & Mentorship: Lead, coach, and motivate a team of developers, conducting regular code reviews and facilitating knowledge sharing to raise the overall engineering bar. Strategic Planning: Collaborate with Product Owners to refine the technical roadmap, estimate complex features, and manage technical debt within an Agile framework. Full Stack Development: Remain hands on with development, implementing complex features and solving critical performance bottlenecks across the C# and Next.js stack. GCP Platform Strategy: Own the deployment, monitoring, and scaling strategy on Google Cloud Platform, ensuring the platform can handle large-scale traffic and data. Process Improvement: Champion Agile methodologies, optimising CI/CD pipelines and establishing metrics for system health and engineering velocity. Requirements 7 years of progressive experience in software development, with significant time spent in an architectural or technical leadership capacity. Expert-level proficiency in C# and the .NET framework for designing and implementing high-throughput backend services and core business logic. Proven track record of building large-scale platforms and managing the complexities that come with high-volume environments. Hands on experience with external integrations, specifically involving financial, risk management, or payment gateway APIs. Expert-level proficiency in Next.js/React, including performance optimisation and server-side rendering architecture. Extensive experience with Google Cloud Platform (GCP), including cloud-native architecture, cost optimisation, and security best practices. Exceptional leadership presence and the ability to drive consensus on technical direction while working collaboratively with other senior stakeholders. Nice-to-Have Skills Practical experience with Infrastructure as Code (IaC), for managing GCP resources. Experience with large-scale data processing or streaming technologies on GCP. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Feb 17, 2026
Full time
Job Title: Full Stack Tech Lead Location: Central London Salary/Rate: £700Inside IR35 Job Type: Contract Length - 12 months Role Overview Our client, a global leader in the telecoms space is actively recruiting a highly experienced and technically profound Full Stack Tech Lead to drive the architecture and execution of our core technology stack. We seek candidates with a specific industry background in Fintech or Banking or Credit Bureaus. This is a 12 months contract where you will be required to work on site in central London 3 days a week. You will serve as the technical authority for the team, building and evolving a large-scale platform built on C#/.NET and Next.js, leveraging the full capabilities of Google Cloud Platform (GCP). This role requires a blend of hands on coding (approximately 60-75%), strategic architectural thinking, and dedicated mentorship. We are looking for a leader who can operate confidently in a high stakes environment and share ownership of complex technical decisions alongside our existing leadership team to ensure we deliver robust, scalable, and maintainable solutions. Key Responsibilities Architectural Leadership: Lead the design and implementation of C#/.NET backend services, APIs, and core business logic. Define and enforce the technical vision and design patterns across the full stack. System Integration: Oversee the seamless integration with external financial, risk, and payment services, ensuring high reliability, security, and data integrity. Collaborative Decision Making: Partner with existing technical leadership to share ownership of complex architectural decisions, balancing innovation with platform stability. Team Leadership & Mentorship: Lead, coach, and motivate a team of developers, conducting regular code reviews and facilitating knowledge sharing to raise the overall engineering bar. Strategic Planning: Collaborate with Product Owners to refine the technical roadmap, estimate complex features, and manage technical debt within an Agile framework. Full Stack Development: Remain hands on with development, implementing complex features and solving critical performance bottlenecks across the C# and Next.js stack. GCP Platform Strategy: Own the deployment, monitoring, and scaling strategy on Google Cloud Platform, ensuring the platform can handle large-scale traffic and data. Process Improvement: Champion Agile methodologies, optimising CI/CD pipelines and establishing metrics for system health and engineering velocity. Requirements 7 years of progressive experience in software development, with significant time spent in an architectural or technical leadership capacity. Expert-level proficiency in C# and the .NET framework for designing and implementing high-throughput backend services and core business logic. Proven track record of building large-scale platforms and managing the complexities that come with high-volume environments. Hands on experience with external integrations, specifically involving financial, risk management, or payment gateway APIs. Expert-level proficiency in Next.js/React, including performance optimisation and server-side rendering architecture. Extensive experience with Google Cloud Platform (GCP), including cloud-native architecture, cost optimisation, and security best practices. Exceptional leadership presence and the ability to drive consensus on technical direction while working collaboratively with other senior stakeholders. Nice-to-Have Skills Practical experience with Infrastructure as Code (IaC), for managing GCP resources. Experience with large-scale data processing or streaming technologies on GCP. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Closing date: 18-02-2026 Customer Team Leader Location: 3 Market Court , Bedale, DL8 1YA Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 17, 2026
Full time
Closing date: 18-02-2026 Customer Team Leader Location: 3 Market Court , Bedale, DL8 1YA Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Ernst & Young Advisory Services Sdn Bhd
Birmingham, Staffordshire
Senior Consultant, Research and Development Tax - Costing, Manchester or London 1 Location: Birmingham Other locations: Primary Location Only Date: Feb 13, 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. You will be required to work closely with clients' finance, tax and IT engineers. Working within the EY team you will be involved in the preparation of R&D claims and ensuring compliance against tax legislation. Within the Innovation team you will be exposed to cash grants and patent box applications. As well as working directly on existing projects, you will also be offered the chance to support business development opportunities. Your key responsibilities Work alongside teams working on the efficient preparation and successful delivery of R&D tax claims in the Financial Services sector. Build and maintain relationships with clients and provide high levels of client service, taking a leading role in interaction with clients' senior stakeholders. Build relationships both within the firm and externally with clients, identifying opportunities, managing client team stakeholders, and liaising with other client facing teams. Contribute to winning new work by proactively managing our existing client base and contributing to business development activities. Skills and attributes for success What we look for Experienced in either wider Corporation Tax or R&D tax practitioner role. Team player; ability to integrate with new teams quickly. Outgoing with good relationship skills and the ability to deliver quality output. Strong technical skills and keen to develop further. Ability to identify areas of risk, carry out an effective review and know when to refer upwards. Relationship management skills with ability to manage client expectations and build effective relationships at all levels. Ideally, you'll also Fully qualified ACA/CA/ACCA/ATT/CTA. Strong Excel capability including use of XLOOKUP, IF functions and pivot tables, including manipulating large and complex datasets. Strong writing, communication and project management skills. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world
Feb 17, 2026
Full time
Senior Consultant, Research and Development Tax - Costing, Manchester or London 1 Location: Birmingham Other locations: Primary Location Only Date: Feb 13, 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. You will be required to work closely with clients' finance, tax and IT engineers. Working within the EY team you will be involved in the preparation of R&D claims and ensuring compliance against tax legislation. Within the Innovation team you will be exposed to cash grants and patent box applications. As well as working directly on existing projects, you will also be offered the chance to support business development opportunities. Your key responsibilities Work alongside teams working on the efficient preparation and successful delivery of R&D tax claims in the Financial Services sector. Build and maintain relationships with clients and provide high levels of client service, taking a leading role in interaction with clients' senior stakeholders. Build relationships both within the firm and externally with clients, identifying opportunities, managing client team stakeholders, and liaising with other client facing teams. Contribute to winning new work by proactively managing our existing client base and contributing to business development activities. Skills and attributes for success What we look for Experienced in either wider Corporation Tax or R&D tax practitioner role. Team player; ability to integrate with new teams quickly. Outgoing with good relationship skills and the ability to deliver quality output. Strong technical skills and keen to develop further. Ability to identify areas of risk, carry out an effective review and know when to refer upwards. Relationship management skills with ability to manage client expectations and build effective relationships at all levels. Ideally, you'll also Fully qualified ACA/CA/ACCA/ATT/CTA. Strong Excel capability including use of XLOOKUP, IF functions and pivot tables, including manipulating large and complex datasets. Strong writing, communication and project management skills. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum . This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable . You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes . Build strategic relationships with SMEs, Global L&D, and the US firm . Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team ) Bring fresh ideas to support effective learning solutions . Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required . If you're a talented, high-performing individual ready to lead change and support our L&D strategy , we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 17, 2026
Full time
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum . This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable . You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes . Build strategic relationships with SMEs, Global L&D, and the US firm . Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team ) Bring fresh ideas to support effective learning solutions . Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required . If you're a talented, high-performing individual ready to lead change and support our L&D strategy , we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Manchester, Glasgow, Newcastle# Service Designer (SC Eligible) - Consultant/Senior Consultant - Digital Excellence# Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking / user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service ( GDS ) service standards, applying GDS design principles Ability to create service design artefacts and outputs , such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Ability to identify potential accessibility barriers for complex user groups Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset - with a passion for asking 'why' Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with the ability to balance competing views as part of the design process Aptitude for being an advocate for user-centricity , with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance or being eligible for this level of clearance (by being a UK resident for at least 5 years and not having left the country for more than 28 consecutive days during this period) You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines : Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.Whilst you will have London , Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: levelExperienced ProfessionalsLocationLondon, Manchester, Glasgow, Newcastle
Feb 17, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Manchester, Glasgow, Newcastle# Service Designer (SC Eligible) - Consultant/Senior Consultant - Digital Excellence# Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking / user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service ( GDS ) service standards, applying GDS design principles Ability to create service design artefacts and outputs , such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Ability to identify potential accessibility barriers for complex user groups Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset - with a passion for asking 'why' Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with the ability to balance competing views as part of the design process Aptitude for being an advocate for user-centricity , with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance or being eligible for this level of clearance (by being a UK resident for at least 5 years and not having left the country for more than 28 consecutive days during this period) You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines : Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.Whilst you will have London , Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: levelExperienced ProfessionalsLocationLondon, Manchester, Glasgow, Newcastle
Closing date: 19-02-2026 Customer Team Leader Location: 4 Wainscott Road , Wainscott, ME2 4LB Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 17, 2026
Full time
Closing date: 19-02-2026 Customer Team Leader Location: 4 Wainscott Road , Wainscott, ME2 4LB Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This is a hands-on engineering role within a forward-thinking team driving AI adoption at enterprise scale, transforming customer experiences, optimising operations, and unlocking new business capabilities across the Group. You will be involved across the AI lifecycle - from prototyping and validation to production deployment and ongoing optimisation of AI solutions. What you'll do AI Engineering & Solution Delivery Develop, design, and implement scalable, maintainable, secure, and observable AI solutions-automating decision-making, integrating with enterprise platforms, embedding LLMs, reinforcement learning, and APIs, and delivering measurable business outcomes. AI Lifecycle Ownership & Responsible AI Implement all components of the AI lifecycle, including data preparation, agent building, evaluation, monitoring, and solution deployment, while applying and extending responsible AI frameworks to ensure ethical, fair, transparent, and compliant AI usage. Standards, Governance & Reusable Assets Contribute to defining and refining AI engineering standards, templates, best practices, hybrid governance guardrails, and reusable assets (AI cookbooks), while building starter agents and configuration patterns that accelerate adoption across Sky. Microsoft Copilot Studio Expertise & Enablement Act as Sky's primary internal reference for Copilot Studio-maintaining deep knowledge of capabilities, limitations, design patterns, frequent updates, release notes, and roadmap changes-and translate new features into practical guidance, patterns, examples, and enterprise assessments of risk and opportunity. Cross-Functional Collaboration, Coaching & Culture Building Work collaboratively with teams across Sky, Group Architecture, Data, Cyber, Comcast, and external partners; train and coach power users and citizen developers; communicate AI concepts clearly to technical audiences; and foster a collaborative, supportive, and knowledge-sharing culture. Innovation, Leadership & Continuous Learning Stay ahead of AI engineering trends and emerging tools, demonstrate curiosity and initiative, balance multiple priorities with strong organisational skills, contribute ideas that drive innovation and efficiency, proactively ensure Sky leads in effective and responsible AI use, and seek ongoing professional development through mentoring, training, and hands-on experience. What you'll bring Strong software development experience in Python and/or Java, with an understanding of the Agile software development lifecycle. Proven Automation experience using Public Cloud or Microsoft Technologies Demonstrated ability to design, develop, and deliver AI-driven solutions in a large enterprise environment, following enterprise standards. Proven record of delivering AI solutions from concept to production with measurable business impact. Strong analytical and problem-solving skills, with a keen eye for performance, efficiency, and maintainability. Passionate about AI technologies, automation, and innovation at speed and scale. Experience in refactoring, optimisation, and writing clean, performant code. Hands-on experience with enterprise and cloud environments, ideally Azure ML, GCP Vertex AI, or Azure Foundry. Familiarity with AI architectures, LLMs, vector databases, and agent frameworks (e.g., Google ADK, LangChain/LangGraph) is a significant advantage. Team overview We are seeking an experienced Senior AI Engineer to join our Group AI Engineering team and play a key role in building the next generation of intelligent, autonomous systems across Sky. You'll work with cutting-edge AI technologies - from large language models to multi-agent architectures - designing and delivering secure, scalable, and ethical AI systems that drive real business impact. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This is a hands-on engineering role within a forward-thinking team driving AI adoption at enterprise scale, transforming customer experiences, optimising operations, and unlocking new business capabilities across the Group. You will be involved across the AI lifecycle - from prototyping and validation to production deployment and ongoing optimisation of AI solutions. What you'll do AI Engineering & Solution Delivery Develop, design, and implement scalable, maintainable, secure, and observable AI solutions-automating decision-making, integrating with enterprise platforms, embedding LLMs, reinforcement learning, and APIs, and delivering measurable business outcomes. AI Lifecycle Ownership & Responsible AI Implement all components of the AI lifecycle, including data preparation, agent building, evaluation, monitoring, and solution deployment, while applying and extending responsible AI frameworks to ensure ethical, fair, transparent, and compliant AI usage. Standards, Governance & Reusable Assets Contribute to defining and refining AI engineering standards, templates, best practices, hybrid governance guardrails, and reusable assets (AI cookbooks), while building starter agents and configuration patterns that accelerate adoption across Sky. Microsoft Copilot Studio Expertise & Enablement Act as Sky's primary internal reference for Copilot Studio-maintaining deep knowledge of capabilities, limitations, design patterns, frequent updates, release notes, and roadmap changes-and translate new features into practical guidance, patterns, examples, and enterprise assessments of risk and opportunity. Cross-Functional Collaboration, Coaching & Culture Building Work collaboratively with teams across Sky, Group Architecture, Data, Cyber, Comcast, and external partners; train and coach power users and citizen developers; communicate AI concepts clearly to technical audiences; and foster a collaborative, supportive, and knowledge-sharing culture. Innovation, Leadership & Continuous Learning Stay ahead of AI engineering trends and emerging tools, demonstrate curiosity and initiative, balance multiple priorities with strong organisational skills, contribute ideas that drive innovation and efficiency, proactively ensure Sky leads in effective and responsible AI use, and seek ongoing professional development through mentoring, training, and hands-on experience. What you'll bring Strong software development experience in Python and/or Java, with an understanding of the Agile software development lifecycle. Proven Automation experience using Public Cloud or Microsoft Technologies Demonstrated ability to design, develop, and deliver AI-driven solutions in a large enterprise environment, following enterprise standards. Proven record of delivering AI solutions from concept to production with measurable business impact. Strong analytical and problem-solving skills, with a keen eye for performance, efficiency, and maintainability. Passionate about AI technologies, automation, and innovation at speed and scale. Experience in refactoring, optimisation, and writing clean, performant code. Hands-on experience with enterprise and cloud environments, ideally Azure ML, GCP Vertex AI, or Azure Foundry. Familiarity with AI architectures, LLMs, vector databases, and agent frameworks (e.g., Google ADK, LangChain/LangGraph) is a significant advantage. Team overview We are seeking an experienced Senior AI Engineer to join our Group AI Engineering team and play a key role in building the next generation of intelligent, autonomous systems across Sky. You'll work with cutting-edge AI technologies - from large language models to multi-agent architectures - designing and delivering secure, scalable, and ethical AI systems that drive real business impact. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Description Marketing / Customer Tech & Delivery - Martech Consultant (CL9) About the Role: You will be a crucial part of our Customer Technology team supporting the delivery of Personalisation Strategies with clients wanting to drive customer centric experiences. The successful candidate will need to have a particular expertise in Marketing Automation and Customer Data Platforms. Particular focus areas will be: Customer Data Strategy: Understanding data-driven approaches for audience building and segmentation for marketing campaign activation Personalisation and decisioning strategies and capabilities Data Orchestration: Integrating data seamlessly across platforms Product ownership, business analysis, project management (agile) and core consulting skills Strong technical understanding of commercial platforms in the personalization and CDP domains Your Responsibilities: You will be part of a high performing team tasked with supporting in growing the personalization and CDP capability and delivering for our clients through strategy and implementation projects. You should have demonstrable experience in the following areas: Digital Marketing Platform Consultant Gather business requirements, design process & solution for implementation of marketing solutions/ tools Conduct vendor assessment, client's MarTech/ AdTech capability assessment Provide recommendations on optimizing the MarTech/ AdTech stack and develop use cases to improve utilization of existing MarTech/ AdTech stack Research, evaluate and recommend new Martech/Adtech systems and suppliers. Keep a holistic understanding of existing and upcoming platforms and how they connect into the broader marketing technology landscape. Partner with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the personalization and CDP domain Be an AI/GenAI native, with hands on experience of using GenAI tools and with a strong understanding of how AI/GenAI/Agentic capabilities impact personalization strategies and marketing technology. Qualification Skills: Excellent oral and written communication skills Creating and maintaining client relationships Ability to establish and build on working relationships effectively Ability to solution and budget projects/ engagements for clients Experience in working with middle to senior management levels within existing organization / client organizations Strong experience in shaping and driving engagements What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Feb 17, 2026
Full time
Job Description Marketing / Customer Tech & Delivery - Martech Consultant (CL9) About the Role: You will be a crucial part of our Customer Technology team supporting the delivery of Personalisation Strategies with clients wanting to drive customer centric experiences. The successful candidate will need to have a particular expertise in Marketing Automation and Customer Data Platforms. Particular focus areas will be: Customer Data Strategy: Understanding data-driven approaches for audience building and segmentation for marketing campaign activation Personalisation and decisioning strategies and capabilities Data Orchestration: Integrating data seamlessly across platforms Product ownership, business analysis, project management (agile) and core consulting skills Strong technical understanding of commercial platforms in the personalization and CDP domains Your Responsibilities: You will be part of a high performing team tasked with supporting in growing the personalization and CDP capability and delivering for our clients through strategy and implementation projects. You should have demonstrable experience in the following areas: Digital Marketing Platform Consultant Gather business requirements, design process & solution for implementation of marketing solutions/ tools Conduct vendor assessment, client's MarTech/ AdTech capability assessment Provide recommendations on optimizing the MarTech/ AdTech stack and develop use cases to improve utilization of existing MarTech/ AdTech stack Research, evaluate and recommend new Martech/Adtech systems and suppliers. Keep a holistic understanding of existing and upcoming platforms and how they connect into the broader marketing technology landscape. Partner with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the personalization and CDP domain Be an AI/GenAI native, with hands on experience of using GenAI tools and with a strong understanding of how AI/GenAI/Agentic capabilities impact personalization strategies and marketing technology. Qualification Skills: Excellent oral and written communication skills Creating and maintaining client relationships Ability to establish and build on working relationships effectively Ability to solution and budget projects/ engagements for clients Experience in working with middle to senior management levels within existing organization / client organizations Strong experience in shaping and driving engagements What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Join Our Dynamic Team as our Learning Compliance Lead in Audit Stream L&D! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a significant impact in the world of Learning and Development? Here is your chance to play a pivotal role in shaping the future of learning within the Audit Stream by joining our leadership team. We are seeking a talented and ambitious Senior Manager to oversee our compliance and regulatory reporting activities. Why Join Us? Strategic Influence: Be a key player in driving our Audit Stream L&D Strategy, ensuring our curriculum meets quality standards and complies with regulatory requirements whilst also delivery the best people experience possible. Innovative Environment: Work with cutting-edge tools and technology to develop effective and engaging learning for our people , which is tailored, relevant and timely , fostering a culture of continuous learning. Leadership Role: Collaborate with senior stakeholders and support the Audit Stream L&D team to achieve strategic and operational goals. Professional Growth: Support and coach the wider team, advocating for L&D activities and representing our organisation at external events. Key Responsibilities: Support the Audit Stream L&D team to d esign, develop, and evaluate our curriculum to ensure compliance with reporting requirements. Coordinate with stakeholders to understand and respond to compliance and regulatory needs. Lead on our ISQM (UK) 1 response, providing insights into best practices to optimise systems, processes, and control s, making risks within our system of quality management and recommending enhancements as appropriate . Act as a liaison for internal stakeholders and support engagement with regulators. Oversee compliance monitoring and reporting, managing risks and enhancing learning effectiveness. Lead on the delivery of Audit Stream L&D's strategic priorities as part of the leadership team, managing and coaching the wider team in the execution of their roles as needed. What We're Looking For: Experienced Senior Manager with a background in Learning & Development or Adult Education. Strong understanding of audit and regulatory environments. Ability to build and maintain relationships at a senior level. Proven managerial and leadership skills to inspire and engage teams. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 17, 2026
Full time
Join Our Dynamic Team as our Learning Compliance Lead in Audit Stream L&D! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a significant impact in the world of Learning and Development? Here is your chance to play a pivotal role in shaping the future of learning within the Audit Stream by joining our leadership team. We are seeking a talented and ambitious Senior Manager to oversee our compliance and regulatory reporting activities. Why Join Us? Strategic Influence: Be a key player in driving our Audit Stream L&D Strategy, ensuring our curriculum meets quality standards and complies with regulatory requirements whilst also delivery the best people experience possible. Innovative Environment: Work with cutting-edge tools and technology to develop effective and engaging learning for our people , which is tailored, relevant and timely , fostering a culture of continuous learning. Leadership Role: Collaborate with senior stakeholders and support the Audit Stream L&D team to achieve strategic and operational goals. Professional Growth: Support and coach the wider team, advocating for L&D activities and representing our organisation at external events. Key Responsibilities: Support the Audit Stream L&D team to d esign, develop, and evaluate our curriculum to ensure compliance with reporting requirements. Coordinate with stakeholders to understand and respond to compliance and regulatory needs. Lead on our ISQM (UK) 1 response, providing insights into best practices to optimise systems, processes, and control s, making risks within our system of quality management and recommending enhancements as appropriate . Act as a liaison for internal stakeholders and support engagement with regulators. Oversee compliance monitoring and reporting, managing risks and enhancing learning effectiveness. Lead on the delivery of Audit Stream L&D's strategic priorities as part of the leadership team, managing and coaching the wider team in the execution of their roles as needed. What We're Looking For: Experienced Senior Manager with a background in Learning & Development or Adult Education. Strong understanding of audit and regulatory environments. Ability to build and maintain relationships at a senior level. Proven managerial and leadership skills to inspire and engage teams. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The Opportunity An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Client Services function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. The Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category - recognized as the world's most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn't happen in isolation, it takes alignment, intelligence, and trust. That's what we enable. That's what we stand for. That's Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit . The Role This role is for a Senior Consultant (Media), based in London. This role will report into the Media Analytics Sub-Practice Lead. The Media Practice focuses on delivering industry-leading measurements and accountability for advertisers across their media investments, designing future-facing frameworks that drive transparency, value and trust with our core analytics products, including performance tracking, media cost & fees benchmarking, performance deep-dives, media cost and fees analysis in a pitch, and agency pitch commercials. A Senior Consultant (Media) owns "what" we deliver to Clients from the Media Analytics Practice to ensure that project execution follows and is in compliance with our standard methodologies and ways of working and that each project delivers measurable client value, operates efficiently, the deliverables are reflective of the new blueprints being produced within the organization, and that the client service and deliverables are of high quality. You will be leading and owning the end-to-end delivery for a portfolio of clients whilst being supported by our Analytics Services team. Client Delivery & Commercial Ownership Own and lead media analytics, pitch support, and performance tracking engagements, assessing client delivery against contractual commitments Lead media agency pitch analytics projects end-to-end, from pitch design and initiation through to assessment, recommendation, and agency appointment Act as senior client lead, owning relationships, managing expectations, and presenting clear, confident recommendations to senior stakeholders Build strong, "firm but fair" relationships with media agencies to ensure effective delivery and accountability Apply deep expertise in media planning, buying, investment, and trading across biddable and non-biddable channels to generate actionable insights (TV, BVoD/CTV/SVoD, Direct Digital, OOH, Print, Radio, Cinema) Produce and present clear, compelling reports and analysis for both technical and non-technical audiences Ensure delivery to the agreed scope, timelines, and quality standards, proactively managing risks and issues Team Leadership & Service Management Lead, manage, and mentor Analytics Services teams on client projects, ensuring high-quality, consistent delivery Provide line management to Media Practice team members below Senior Consultant level and ad hoc mentorship across the wider team Oversee day-to-day execution of services across projects, including resourcing, utilization, and delivery performance Ensure adherence to standard ways of working, templates, and delivery frameworks, driving continuous improvement Practice Development & Collaboration Collaborating with Client Solutions, Client Strategy, Practice Leads, and Technology & Innovation teams to shape client initiatives and evolve products Contribute to the development and adoption of best-practice methodologies, playbooks, governance frameworks, and global ways of working Support practice capability development by monitoring market trends and evolving client needs Promote a culture of collaboration, feedback, and high performance aligned to mediasense values Work with Media Practice, Sub-practice leads and Client Solutions Directors to monitor market changes and changes in client needs to identify changes in capabilities needed to serve our clients The Candidate The ideal candidate will have the following: At least 8 years' experience in a media agency (planning, investment and/or trading) or media auditing / advisory environment. Strong end-to-end project leadership experience, with the ability to manage complex client engagements from initiation through to delivery and reporting. Deep understanding of media math's, with the ability to quickly and confidently apply it to real-world media planning, trading, and performance scenarios. Strong knowledge across online and offline media channels, with a clear understanding of trading mechanics, data parameters, and how performance is measured and tracked. Excellent numerical and analytical skills, with the ability to interrogate data, identify insights, and draw clear, evidence-based conclusions. Highly advanced Excel skills: VBA and automation experience strongly preferred. Outstanding communication and presentation skills, including the ability to translate complex analysis into clear, compelling narratives for varied audiences. Proven ability to manage senior client and stakeholder relationships, and to establish credible, effective working relationships with media agencies. High attention to detail, combined with strong professional judgement and delivery focus. What We Offer Hybrid working 28 days holiday per year, up to a maximum of 32 days Work from any location in the world up to 4 weeks per year 10 days Annual Leave Purchase per year Day off for your birthday Company bonus scheme Pension Private Healthcare Employee Assistance programme Group Life insurance Annual season ticket loan Cycle to work scheme Eye test & contribution towards glasses for VDU Employee Referral Bonus New Business Bonus
Feb 17, 2026
Full time
The Opportunity An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Client Services function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. The Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category - recognized as the world's most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn't happen in isolation, it takes alignment, intelligence, and trust. That's what we enable. That's what we stand for. That's Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit . The Role This role is for a Senior Consultant (Media), based in London. This role will report into the Media Analytics Sub-Practice Lead. The Media Practice focuses on delivering industry-leading measurements and accountability for advertisers across their media investments, designing future-facing frameworks that drive transparency, value and trust with our core analytics products, including performance tracking, media cost & fees benchmarking, performance deep-dives, media cost and fees analysis in a pitch, and agency pitch commercials. A Senior Consultant (Media) owns "what" we deliver to Clients from the Media Analytics Practice to ensure that project execution follows and is in compliance with our standard methodologies and ways of working and that each project delivers measurable client value, operates efficiently, the deliverables are reflective of the new blueprints being produced within the organization, and that the client service and deliverables are of high quality. You will be leading and owning the end-to-end delivery for a portfolio of clients whilst being supported by our Analytics Services team. Client Delivery & Commercial Ownership Own and lead media analytics, pitch support, and performance tracking engagements, assessing client delivery against contractual commitments Lead media agency pitch analytics projects end-to-end, from pitch design and initiation through to assessment, recommendation, and agency appointment Act as senior client lead, owning relationships, managing expectations, and presenting clear, confident recommendations to senior stakeholders Build strong, "firm but fair" relationships with media agencies to ensure effective delivery and accountability Apply deep expertise in media planning, buying, investment, and trading across biddable and non-biddable channels to generate actionable insights (TV, BVoD/CTV/SVoD, Direct Digital, OOH, Print, Radio, Cinema) Produce and present clear, compelling reports and analysis for both technical and non-technical audiences Ensure delivery to the agreed scope, timelines, and quality standards, proactively managing risks and issues Team Leadership & Service Management Lead, manage, and mentor Analytics Services teams on client projects, ensuring high-quality, consistent delivery Provide line management to Media Practice team members below Senior Consultant level and ad hoc mentorship across the wider team Oversee day-to-day execution of services across projects, including resourcing, utilization, and delivery performance Ensure adherence to standard ways of working, templates, and delivery frameworks, driving continuous improvement Practice Development & Collaboration Collaborating with Client Solutions, Client Strategy, Practice Leads, and Technology & Innovation teams to shape client initiatives and evolve products Contribute to the development and adoption of best-practice methodologies, playbooks, governance frameworks, and global ways of working Support practice capability development by monitoring market trends and evolving client needs Promote a culture of collaboration, feedback, and high performance aligned to mediasense values Work with Media Practice, Sub-practice leads and Client Solutions Directors to monitor market changes and changes in client needs to identify changes in capabilities needed to serve our clients The Candidate The ideal candidate will have the following: At least 8 years' experience in a media agency (planning, investment and/or trading) or media auditing / advisory environment. Strong end-to-end project leadership experience, with the ability to manage complex client engagements from initiation through to delivery and reporting. Deep understanding of media math's, with the ability to quickly and confidently apply it to real-world media planning, trading, and performance scenarios. Strong knowledge across online and offline media channels, with a clear understanding of trading mechanics, data parameters, and how performance is measured and tracked. Excellent numerical and analytical skills, with the ability to interrogate data, identify insights, and draw clear, evidence-based conclusions. Highly advanced Excel skills: VBA and automation experience strongly preferred. Outstanding communication and presentation skills, including the ability to translate complex analysis into clear, compelling narratives for varied audiences. Proven ability to manage senior client and stakeholder relationships, and to establish credible, effective working relationships with media agencies. High attention to detail, combined with strong professional judgement and delivery focus. What We Offer Hybrid working 28 days holiday per year, up to a maximum of 32 days Work from any location in the world up to 4 weeks per year 10 days Annual Leave Purchase per year Day off for your birthday Company bonus scheme Pension Private Healthcare Employee Assistance programme Group Life insurance Annual season ticket loan Cycle to work scheme Eye test & contribution towards glasses for VDU Employee Referral Bonus New Business Bonus
We have a fantastic opportunity for a Permanent Depot Administrator to join our Severn Bridges Inspection and Maintenance (SBIM) contract in Bristol. This role is office-based working across the three structures working closely with the operations and planning teams. The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to learn about quality in the specialist structures industry. Depot Administrator plays an important part in ensuring the traceability and compliance of the contract from general admin duties through to carrying out internal audits and reporting reports. The standard hours of work are 37.5 per week. What You'll Do: General team administration Carrying out internal audits, writing reports and recording actions on the contract action tracker Monitoring close out of contract actions and communicating with the wider team Monitoring of Cemar system Collating reports for senior team on PowerPoint Collation of contract Newsletter Maintaining contract registers to ensure compliance & traceability. Management of the contract training records Booking training courses Collation of monthly KPI dashboard Management of Fleet & Plant Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Knowledge of all Microsoft packages Excellent attention to detail Ability to collaborate data for Senior reporting Able to maintain records accordance to compliance Must have own transport BPSS security checks required If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
Feb 17, 2026
Full time
We have a fantastic opportunity for a Permanent Depot Administrator to join our Severn Bridges Inspection and Maintenance (SBIM) contract in Bristol. This role is office-based working across the three structures working closely with the operations and planning teams. The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to learn about quality in the specialist structures industry. Depot Administrator plays an important part in ensuring the traceability and compliance of the contract from general admin duties through to carrying out internal audits and reporting reports. The standard hours of work are 37.5 per week. What You'll Do: General team administration Carrying out internal audits, writing reports and recording actions on the contract action tracker Monitoring close out of contract actions and communicating with the wider team Monitoring of Cemar system Collating reports for senior team on PowerPoint Collation of contract Newsletter Maintaining contract registers to ensure compliance & traceability. Management of the contract training records Booking training courses Collation of monthly KPI dashboard Management of Fleet & Plant Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Knowledge of all Microsoft packages Excellent attention to detail Ability to collaborate data for Senior reporting Able to maintain records accordance to compliance Must have own transport BPSS security checks required If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum . This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable . You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes . Build strategic relationships with SMEs, Global L&D, and the US firm . Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team ) Bring fresh ideas to support effective learning solutions . Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required . If you're a talented, high-performing individual ready to lead change and support our L&D strategy , we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 17, 2026
Full time
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum . This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable . You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes . Build strategic relationships with SMEs, Global L&D, and the US firm . Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team ) Bring fresh ideas to support effective learning solutions . Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required . If you're a talented, high-performing individual ready to lead change and support our L&D strategy , we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Location:Based at Loanhead Farm, West Calder. EH55 8LN Work will take place across a variety of settings, throughout the WATIF Community Development Trust area Reports to:Board of Trustees Hours of employment:Full time.Flexible working hours with some evening and weekend working Own transport is essential as there is no public transport nearby Salary:£36,000 - £40,000. Overview The Operational Manager will be responsible for delivering the strategic direction of the Board ofTrustees for the Charity. The key priorities will be engagement with the WATIF community, cultivating strategic partnerships along with the development and delivery of a clear learning and development strategy. The strategy must support future organisational growth and unlock revenue generation opportunities, including fund raising, partnerships and social enterprise models. The Operational Manager will provide strong team leadership, operational excellence and community engagement through effective engagement of the WATIF staff team, ensuring the work remains locally rooted and sustainable. The role requires strong leadership, excellent communication skills, skilled operational planning experience and an in-depth knowledge of grant funding together with knowledge and experience of the charity sector. The role involves working closely with the Project Manager of Loanhead Farm and other staff in managing facilities, coordinating logistics for events, building relationships with funders and community organisations. The area covers the villages ofWoolfords, Auchengray, and Tarbrax - a trio of small, historically linked villages along with several small settlements in South Lanarkshire, nestled amidst the farms and forestry near the Pentland Hills and offering rural life with community hubs in the Villages, comprising a population of around 819 people. Essential Experience and Skills Proven senior leadership experience in a UK charity, community organisation, or social enterprise Excellent communication, relationship-building and partnership skills Deep understanding of community-led principles and grassroots engagement Strong track record of designing and implementing organisational learning and development strategies Demonstrated experience in successful fundraising, income generation or business development Experience of leading teams through change, growth or capacity-building processes Proven experience of engagement with adiverse and close-knit community in a rural area. Desirable Familiarity with social enterprise models and/or community business development Experience in leading communications with community, partners and funding stakeholders Experience of tech enabled learning initiatives. MS 365, Excel, Social Media, Xero Values and Initiatives Passionate about equity, community empowerment, and inclusive practice Ability to inspire, motivate and mobilize teams and community Passion for people development and social impact Strong emotional intelligence and commitment to wellbeing Confidence in working with diverse communities, including those experiencing disadvantage Key Responsibilities Strategic Leadership & Organisational Growth Lead the development and implementation, on behalf of the Board of Trustees, of a future focussed strategy that reflects community needs and organisational ambitions Identify and pursue new opportunities for sustainable income generation, innovation and community impact Represent the organisation with key stakeholders, partners, and media, representing its values and vision to build visibility and influence. Learning and Development for Organisational and Revenue Generating Growth Design and implement a charity wide learning and development strategy for future growth and sustainabilityfor the organisations portfolio of services and activities, ensuring team growth, capability and succession planning Establish programs that upskill staff and support innovative service delivery and operational improvement and efficiency Identify skills gaps and create internal pathways for staff, volunteers and community leaders to grow Revenue Generation and Fundraising Develop and execute comprehensive fundraising strategies, including community fundraising, major gifts, grants, corporate sponsorships and earned income opportunities Cultivate and maintain strong relationships with donors, partners, foundations, sponsors and other funding bodies Ensure effective operational systems, budget management, compliance and risk oversight Explore and develop income-generating opportunities, including social enterprise and commissioned services Team Management and Organisational Culture Inspire, lead and support a skilled and passionate staff team, promoting wellbeing, development and inclusive practice Foster a collaborative and innovative community driven and values based organisational culture Ensure that all HR policies, recruitment, performance requirements are current and adhered to Recruit, coordinate and manage volunteers to the organisation both at Loanhead and throughout the WATIF area Governance and Compliance Work closely with the Board of Trustees to ensure effective governance, reporting and strategic oversight Ensure full compliance with all legal, regulatory and contractual obligations including Charity Commission guidance Lead on safeguarding, health and safety, risk management, and organisational policy development JBRP1_UKTJ
Feb 17, 2026
Full time
Location:Based at Loanhead Farm, West Calder. EH55 8LN Work will take place across a variety of settings, throughout the WATIF Community Development Trust area Reports to:Board of Trustees Hours of employment:Full time.Flexible working hours with some evening and weekend working Own transport is essential as there is no public transport nearby Salary:£36,000 - £40,000. Overview The Operational Manager will be responsible for delivering the strategic direction of the Board ofTrustees for the Charity. The key priorities will be engagement with the WATIF community, cultivating strategic partnerships along with the development and delivery of a clear learning and development strategy. The strategy must support future organisational growth and unlock revenue generation opportunities, including fund raising, partnerships and social enterprise models. The Operational Manager will provide strong team leadership, operational excellence and community engagement through effective engagement of the WATIF staff team, ensuring the work remains locally rooted and sustainable. The role requires strong leadership, excellent communication skills, skilled operational planning experience and an in-depth knowledge of grant funding together with knowledge and experience of the charity sector. The role involves working closely with the Project Manager of Loanhead Farm and other staff in managing facilities, coordinating logistics for events, building relationships with funders and community organisations. The area covers the villages ofWoolfords, Auchengray, and Tarbrax - a trio of small, historically linked villages along with several small settlements in South Lanarkshire, nestled amidst the farms and forestry near the Pentland Hills and offering rural life with community hubs in the Villages, comprising a population of around 819 people. Essential Experience and Skills Proven senior leadership experience in a UK charity, community organisation, or social enterprise Excellent communication, relationship-building and partnership skills Deep understanding of community-led principles and grassroots engagement Strong track record of designing and implementing organisational learning and development strategies Demonstrated experience in successful fundraising, income generation or business development Experience of leading teams through change, growth or capacity-building processes Proven experience of engagement with adiverse and close-knit community in a rural area. Desirable Familiarity with social enterprise models and/or community business development Experience in leading communications with community, partners and funding stakeholders Experience of tech enabled learning initiatives. MS 365, Excel, Social Media, Xero Values and Initiatives Passionate about equity, community empowerment, and inclusive practice Ability to inspire, motivate and mobilize teams and community Passion for people development and social impact Strong emotional intelligence and commitment to wellbeing Confidence in working with diverse communities, including those experiencing disadvantage Key Responsibilities Strategic Leadership & Organisational Growth Lead the development and implementation, on behalf of the Board of Trustees, of a future focussed strategy that reflects community needs and organisational ambitions Identify and pursue new opportunities for sustainable income generation, innovation and community impact Represent the organisation with key stakeholders, partners, and media, representing its values and vision to build visibility and influence. Learning and Development for Organisational and Revenue Generating Growth Design and implement a charity wide learning and development strategy for future growth and sustainabilityfor the organisations portfolio of services and activities, ensuring team growth, capability and succession planning Establish programs that upskill staff and support innovative service delivery and operational improvement and efficiency Identify skills gaps and create internal pathways for staff, volunteers and community leaders to grow Revenue Generation and Fundraising Develop and execute comprehensive fundraising strategies, including community fundraising, major gifts, grants, corporate sponsorships and earned income opportunities Cultivate and maintain strong relationships with donors, partners, foundations, sponsors and other funding bodies Ensure effective operational systems, budget management, compliance and risk oversight Explore and develop income-generating opportunities, including social enterprise and commissioned services Team Management and Organisational Culture Inspire, lead and support a skilled and passionate staff team, promoting wellbeing, development and inclusive practice Foster a collaborative and innovative community driven and values based organisational culture Ensure that all HR policies, recruitment, performance requirements are current and adhered to Recruit, coordinate and manage volunteers to the organisation both at Loanhead and throughout the WATIF area Governance and Compliance Work closely with the Board of Trustees to ensure effective governance, reporting and strategic oversight Ensure full compliance with all legal, regulatory and contractual obligations including Charity Commission guidance Lead on safeguarding, health and safety, risk management, and organisational policy development JBRP1_UKTJ
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This is a hands-on engineering role within a forward-thinking team driving AI adoption at enterprise scale, transforming customer experiences, optimising operations, and unlocking new business capabilities across the Group. You will be involved across the AI lifecycle - from prototyping and validation to production deployment and ongoing optimisation of AI solutions. What you'll do AI Engineering & Solution Delivery Develop, design, and implement scalable, maintainable, secure, and observable AI solutions-automating decision-making, integrating with enterprise platforms, embedding LLMs, reinforcement learning, and APIs, and delivering measurable business outcomes. AI Lifecycle Ownership & Responsible AI Implement all components of the AI lifecycle, including data preparation, agent building, evaluation, monitoring, and solution deployment, while applying and extending responsible AI frameworks to ensure ethical, fair, transparent, and compliant AI usage. Standards, Governance & Reusable Assets Contribute to defining and refining AI engineering standards, templates, best practices, hybrid governance guardrails, and reusable assets (AI cookbooks), while building starter agents and configuration patterns that accelerate adoption across Sky. Microsoft Copilot Studio Expertise & Enablement Act as Sky's primary internal reference for Copilot Studio-maintaining deep knowledge of capabilities, limitations, design patterns, frequent updates, release notes, and roadmap changes-and translate new features into practical guidance, patterns, examples, and enterprise assessments of risk and opportunity. Cross-Functional Collaboration, Coaching & Culture Building Work collaboratively with teams across Sky, Group Architecture, Data, Cyber, Comcast, and external partners; train and coach power users and citizen developers; communicate AI concepts clearly to technical audiences; and foster a collaborative, supportive, and knowledge-sharing culture. Innovation, Leadership & Continuous Learning Stay ahead of AI engineering trends and emerging tools, demonstrate curiosity and initiative, balance multiple priorities with strong organisational skills, contribute ideas that drive innovation and efficiency, proactively ensure Sky leads in effective and responsible AI use, and seek ongoing professional development through mentoring, training, and hands-on experience. What you'll bring Strong software development experience in Python and/or Java, with an understanding of the Agile software development lifecycle. Proven Automation experience using Public Cloud or Microsoft Technologies Demonstrated ability to design, develop, and deliver AI-driven solutions in a large enterprise environment, following enterprise standards. Proven record of delivering AI solutions from concept to production with measurable business impact. Strong analytical and problem-solving skills, with a keen eye for performance, efficiency, and maintainability. Passionate about AI technologies, automation, and innovation at speed and scale. Experience in refactoring, optimisation, and writing clean, performant code. Hands-on experience with enterprise and cloud environments, ideally Azure ML, GCP Vertex AI, or Azure Foundry. Familiarity with AI architectures, LLMs, vector databases, and agent frameworks (e.g., Google ADK, LangChain/LangGraph) is a significant advantage. Team overview We are seeking an experienced Senior AI Engineer to join our Group AI Engineering team and play a key role in building the next generation of intelligent, autonomous systems across Sky. You'll work with cutting-edge AI technologies - from large language models to multi-agent architectures - designing and delivering secure, scalable, and ethical AI systems that drive real business impact. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This is a hands-on engineering role within a forward-thinking team driving AI adoption at enterprise scale, transforming customer experiences, optimising operations, and unlocking new business capabilities across the Group. You will be involved across the AI lifecycle - from prototyping and validation to production deployment and ongoing optimisation of AI solutions. What you'll do AI Engineering & Solution Delivery Develop, design, and implement scalable, maintainable, secure, and observable AI solutions-automating decision-making, integrating with enterprise platforms, embedding LLMs, reinforcement learning, and APIs, and delivering measurable business outcomes. AI Lifecycle Ownership & Responsible AI Implement all components of the AI lifecycle, including data preparation, agent building, evaluation, monitoring, and solution deployment, while applying and extending responsible AI frameworks to ensure ethical, fair, transparent, and compliant AI usage. Standards, Governance & Reusable Assets Contribute to defining and refining AI engineering standards, templates, best practices, hybrid governance guardrails, and reusable assets (AI cookbooks), while building starter agents and configuration patterns that accelerate adoption across Sky. Microsoft Copilot Studio Expertise & Enablement Act as Sky's primary internal reference for Copilot Studio-maintaining deep knowledge of capabilities, limitations, design patterns, frequent updates, release notes, and roadmap changes-and translate new features into practical guidance, patterns, examples, and enterprise assessments of risk and opportunity. Cross-Functional Collaboration, Coaching & Culture Building Work collaboratively with teams across Sky, Group Architecture, Data, Cyber, Comcast, and external partners; train and coach power users and citizen developers; communicate AI concepts clearly to technical audiences; and foster a collaborative, supportive, and knowledge-sharing culture. Innovation, Leadership & Continuous Learning Stay ahead of AI engineering trends and emerging tools, demonstrate curiosity and initiative, balance multiple priorities with strong organisational skills, contribute ideas that drive innovation and efficiency, proactively ensure Sky leads in effective and responsible AI use, and seek ongoing professional development through mentoring, training, and hands-on experience. What you'll bring Strong software development experience in Python and/or Java, with an understanding of the Agile software development lifecycle. Proven Automation experience using Public Cloud or Microsoft Technologies Demonstrated ability to design, develop, and deliver AI-driven solutions in a large enterprise environment, following enterprise standards. Proven record of delivering AI solutions from concept to production with measurable business impact. Strong analytical and problem-solving skills, with a keen eye for performance, efficiency, and maintainability. Passionate about AI technologies, automation, and innovation at speed and scale. Experience in refactoring, optimisation, and writing clean, performant code. Hands-on experience with enterprise and cloud environments, ideally Azure ML, GCP Vertex AI, or Azure Foundry. Familiarity with AI architectures, LLMs, vector databases, and agent frameworks (e.g., Google ADK, LangChain/LangGraph) is a significant advantage. Team overview We are seeking an experienced Senior AI Engineer to join our Group AI Engineering team and play a key role in building the next generation of intelligent, autonomous systems across Sky. You'll work with cutting-edge AI technologies - from large language models to multi-agent architectures - designing and delivering secure, scalable, and ethical AI systems that drive real business impact. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This is a hands-on engineering role within a forward-thinking team driving AI adoption at enterprise scale, transforming customer experiences, optimising operations, and unlocking new business capabilities across the Group. You will be involved across the AI lifecycle - from prototyping and validation to production deployment and ongoing optimisation of AI solutions. What you'll do AI Engineering & Solution Delivery Develop, design, and implement scalable, maintainable, secure, and observable AI solutions-automating decision-making, integrating with enterprise platforms, embedding LLMs, reinforcement learning, and APIs, and delivering measurable business outcomes. AI Lifecycle Ownership & Responsible AI Implement all components of the AI lifecycle, including data preparation, agent building, evaluation, monitoring, and solution deployment, while applying and extending responsible AI frameworks to ensure ethical, fair, transparent, and compliant AI usage. Standards, Governance & Reusable Assets Contribute to defining and refining AI engineering standards, templates, best practices, hybrid governance guardrails, and reusable assets (AI cookbooks), while building starter agents and configuration patterns that accelerate adoption across Sky. Microsoft Copilot Studio Expertise & Enablement Act as Sky's primary internal reference for Copilot Studio-maintaining deep knowledge of capabilities, limitations, design patterns, frequent updates, release notes, and roadmap changes-and translate new features into practical guidance, patterns, examples, and enterprise assessments of risk and opportunity. Cross-Functional Collaboration, Coaching & Culture Building Work collaboratively with teams across Sky, Group Architecture, Data, Cyber, Comcast, and external partners; train and coach power users and citizen developers; communicate AI concepts clearly to technical audiences; and foster a collaborative, supportive, and knowledge-sharing culture. Innovation, Leadership & Continuous Learning Stay ahead of AI engineering trends and emerging tools, demonstrate curiosity and initiative, balance multiple priorities with strong organisational skills, contribute ideas that drive innovation and efficiency, proactively ensure Sky leads in effective and responsible AI use, and seek ongoing professional development through mentoring, training, and hands-on experience. What you'll bring Strong software development experience in Python and/or Java, with an understanding of the Agile software development lifecycle. Proven Automation experience using Public Cloud or Microsoft Technologies Demonstrated ability to design, develop, and deliver AI-driven solutions in a large enterprise environment, following enterprise standards. Proven record of delivering AI solutions from concept to production with measurable business impact. Strong analytical and problem-solving skills, with a keen eye for performance, efficiency, and maintainability. Passionate about AI technologies, automation, and innovation at speed and scale. Experience in refactoring, optimisation, and writing clean, performant code. Hands-on experience with enterprise and cloud environments, ideally Azure ML, GCP Vertex AI, or Azure Foundry. Familiarity with AI architectures, LLMs, vector databases, and agent frameworks (e.g., Google ADK, LangChain/LangGraph) is a significant advantage. Team overview We are seeking an experienced Senior AI Engineer to join our Group AI Engineering team and play a key role in building the next generation of intelligent, autonomous systems across Sky. You'll work with cutting-edge AI technologies - from large language models to multi-agent architectures - designing and delivering secure, scalable, and ethical AI systems that drive real business impact. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This is a hands-on engineering role within a forward-thinking team driving AI adoption at enterprise scale, transforming customer experiences, optimising operations, and unlocking new business capabilities across the Group. You will be involved across the AI lifecycle - from prototyping and validation to production deployment and ongoing optimisation of AI solutions. What you'll do AI Engineering & Solution Delivery Develop, design, and implement scalable, maintainable, secure, and observable AI solutions-automating decision-making, integrating with enterprise platforms, embedding LLMs, reinforcement learning, and APIs, and delivering measurable business outcomes. AI Lifecycle Ownership & Responsible AI Implement all components of the AI lifecycle, including data preparation, agent building, evaluation, monitoring, and solution deployment, while applying and extending responsible AI frameworks to ensure ethical, fair, transparent, and compliant AI usage. Standards, Governance & Reusable Assets Contribute to defining and refining AI engineering standards, templates, best practices, hybrid governance guardrails, and reusable assets (AI cookbooks), while building starter agents and configuration patterns that accelerate adoption across Sky. Microsoft Copilot Studio Expertise & Enablement Act as Sky's primary internal reference for Copilot Studio-maintaining deep knowledge of capabilities, limitations, design patterns, frequent updates, release notes, and roadmap changes-and translate new features into practical guidance, patterns, examples, and enterprise assessments of risk and opportunity. Cross-Functional Collaboration, Coaching & Culture Building Work collaboratively with teams across Sky, Group Architecture, Data, Cyber, Comcast, and external partners; train and coach power users and citizen developers; communicate AI concepts clearly to technical audiences; and foster a collaborative, supportive, and knowledge-sharing culture. Innovation, Leadership & Continuous Learning Stay ahead of AI engineering trends and emerging tools, demonstrate curiosity and initiative, balance multiple priorities with strong organisational skills, contribute ideas that drive innovation and efficiency, proactively ensure Sky leads in effective and responsible AI use, and seek ongoing professional development through mentoring, training, and hands-on experience. What you'll bring Strong software development experience in Python and/or Java, with an understanding of the Agile software development lifecycle. Proven Automation experience using Public Cloud or Microsoft Technologies Demonstrated ability to design, develop, and deliver AI-driven solutions in a large enterprise environment, following enterprise standards. Proven record of delivering AI solutions from concept to production with measurable business impact. Strong analytical and problem-solving skills, with a keen eye for performance, efficiency, and maintainability. Passionate about AI technologies, automation, and innovation at speed and scale. Experience in refactoring, optimisation, and writing clean, performant code. Hands-on experience with enterprise and cloud environments, ideally Azure ML, GCP Vertex AI, or Azure Foundry. Familiarity with AI architectures, LLMs, vector databases, and agent frameworks (e.g., Google ADK, LangChain/LangGraph) is a significant advantage. Team overview We are seeking an experienced Senior AI Engineer to join our Group AI Engineering team and play a key role in building the next generation of intelligent, autonomous systems across Sky. You'll work with cutting-edge AI technologies - from large language models to multi-agent architectures - designing and delivering secure, scalable, and ethical AI systems that drive real business impact. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
