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About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We're looking for an AR Principal Associate, reporting directly to the AR Manager, who will own and manage a range of employee relations cases, and provide legislative and best practice advice and coaching to People Leaders and associates throughout the business on a range of employment topics. Alongside case work, they will also coach and guide more junior members of the HR team. What you'll do You'll partner with the business to deliver high quality and proactive case management of employee relations issues such as: disciplinary, grievances, redundancy, TUPE, complex terminations (e.g. involving settlement agreements), ACAS Early Conciliation cases, as well as capability and absence management cases. You'll provide the business with pragmatic and commercial solutions to their employee relations cases, whilst considering the employment legal and risk framework, and associate experience. You'll ensure legal and HR policy compliance across the business to promote consistency, equality and fairness, and ensure sensitive information is dealt with in accordance with the law and internal information retention procedures. Where required, you'll provide coaching to managers to upskill and support them to reach positive, inclusive outcomes with their associates. You'll contribute to team development through the sharing of best practice and lessons learnt on cases, and identify issues, trends, and changes needed within our approach or documentation as part of our commitment to continuous improvement. You'll build high quality trusted relationships with others in the HR team (e.g. HRBPs, Talent Acquisition, Diversity Inclusion and Belonging). In doing so, you'll support and maintain an effective feedback loop with them to identify business risks, and ensure leaders engage in risk-based decision making. You'll build strong relationships within the pool of trained investigators and hearing managers across the business to obtain support during the life cycle of your individual case work. You'll actively participate in broader HR projects and initiatives, bringing your employee relations knowledge to add value and support/challenge next steps. Where required, you'll participate in specific risk management activities for the HR team, and analyse case management statistics to identify themes and make recommendations to share with the team and HR Business Partners. You will manage your cases diligently, updating our case management system regularly, and escalate high risk cases to the AR Manager as and when appropriate. What we're looking for You'll have a strong operational background in Employee Relations - depending on your experience, this might have been in a dedicated employee relations case management role or as part of a generalist HR role. Either way, you will have solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues. You can demonstrate how you have previously used your knowledge and judgement to help your business stakeholders assess and mitigate (or accept) any employee relations risks posed to their business, and are not afraid to challenge your stakeholders and escalate where necessary in order to manage risk. You will be used to working with a case management system, with high attention to detail on your cases to ensure accurate records are kept and key documents are appropriately stored. You'll have project and/or change management experience, and a continuous improvement mindset. You'll enjoy building trusted relationships across teams and identifying ways that the AR Team can add further value within the company. You'll be proactive in keeping your own knowledge up to date (e.g. employee relations technical knowledge and external best practice),through attendance at employment law briefings and wider external reading. You have excellent attention to detail and pride yourself on delivering high levels of service at all times. You'll understand the importance of high quality stakeholder management and demonstrate this in your interactions with others. You'll have excellent verbal and written communications skills. Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. We are guided by our shared values, and we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

If you have proven experience of leading, coaching and developing a team in a customer focused retail business, this could be the role for you. As a leader at Coffi Lab you will contribute to our success through a pro-active and entrepreneurial management style working with and nurturing your team to deliver an exceptional experience for our customers. You will be a passionate ambassador for Coffi Lab, championing our values to create a warm, safe environment. You will have the knowledge and experience to drive financial targets and maintain all Coffi Lab standards. Support and training is offered every step of the way - our senior ops team have walked in your shoes and so are aware of the challenges. As a growing business, we love nothing more than to offer development opportunities to our teams.We also want the work environment to be fun and so encourage competition and incentives. Our teams receive a discount on Coffi Lab products as well as free drinks whilst on shift. Overtime is paid for every hour worked above contract hours - this applies to all team members, including managers. We are looking for someone to: Successfully run a high volume & fast-paced store in line with Coffi Lab standards. Deliver outstanding customer service. Follow all operational processes and keep all relevant documentation up to date. Hire and onboard all new store employees into the business. Provide ongoing training & development to all team members using training materials provided. Ensure training is documented and kept on file. Lead by example and promote the business in accordance with all training provided. Show a clear understanding of your store budgets and strategically manage key financial metrics to ensure they are met. Maintain optimum stock levels in order to achieve gross margin targets and manage the ordering process. Plan rotas, schedule holidays and ensure they are correctly reflected on the system to support accurate reporting and payroll. Ensure all Health and Safety compliance is followed. Ideal candidateswill need to: Be a Leader. Through a dependable and kind approach to all things Coffi Lab our Store Managers support and develop their team. Be heard. As Store Manager you will be continually communicating with your team, customers and colleagues in other departments. Excellent communication skills are needed to ensure that your message is understood. Be a problem solver. Sometimes things go wrong, that's unavoidable. Effective problem solving and decision making skills will be required. Be proactive. Our Store Managers must be able to work under pressure, manage theirtime effectively, prioritising tasks and delegating as required. Be efficient. Our Store Managers must be well organised and detail oriented with the ability to multi-task. Be clear. Must be proficient in using software packages such as Microsoft, EPOS and PDQ with strong verbal and written English language skills.

Position is hybrid and based in Weybridge, UK. Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary The Talent Acquisition Partner will play a critical role in identifying, attracting, and hiring top talent to join our global shipboard marine operations. Areas of recruitment will include engineering, skilled trade and security. This role focuses on the full-cycle recruitment process, ensuring a seamless candidate experience while meeting the hiring targets for shipboard positions. You will partner closely with hiring managers and operational leaders to deliver a pipeline of highly qualified talent across various departments. Essential Duties and Responsibilities Full-Cycle Recruitment & Candidate Management Manage end-to-end recruitment for assigned shipboard Marine business units, including sourcing, screening, interviewing, and offer management Develop and execute effective sourcing strategies to build a diverse pipeline for both current and future hiring needs Identify and engage talent through multiple channels, including direct sourcing, professional networks, referrals, and talent pools Review and assess candidates using competency-based interviewing techniques to ensure alignment with shipboard role requirements Ensure timely communication with candidates throughout the hiring process, from initial contact to onboarding Collaborate with hiring managers to define job requirements, desired competencies, and selection criteria for each open requisition Stakeholder Collaboration & Hiring Strategy Work closely with operational leaders and hiring managers to understand workforce plans, talent needs, and shipboard schedules Provide talent market insights and recruitment trend analysis to hiring leaders, ensuring alignment between recruitment strategies and business goals Manage stakeholder expectations by clearly defining hiring timelines, processes, and deliverables Coordinate and support hiring events, both virtually and on-site, as needed to meet talent acquisition goals Strategic Recruitment & Process Optimisation In this role, the ability to navigate complex job requirements is critical, as it involves mastering the intricate landscape of licensing, certifications, and compliance for marine professionals, technical specialists, and skilled trade professionals The Recruiter must have a deep understanding of international maritime regulations, including STCW, SOLAS, and MLC, as well as the specific certification requirements for a wide range of shipboard roles Operating in a high-volume hiring environment, the team collectively manages 200-400 hires per month, with each recruiter responsible for a book of business ranging from 20-60 hires Success in this role hinges on balancing regulatory compliance with the operational urgency of crew deployment, ensuring every hire meets the highest industry standards while optimising efficiency in a fast-paced, deadline-driven environment Sourcing & Talent Pool Management Implement proactive sourcing tactics to attract passive talent, leveraging Boolean searches, social media, professional networks, and referrals Build and maintain gap talent pools to ensure coverage for hard-to-fill and high-volume shipboard roles Continuously evaluate and adjust sourcing strategies based on market trends and operational hiring demands Candidate Assessment & Selection Conduct structured interviews to evaluate candidates for technical competency, cultural fit, and adaptability to shipboard life Provide hiring recommendations based on candidate assessments, including professional background, qualifications, and competencies Ensure job descriptions, role expectations, and shipboard lifestyle details are clearly communicated to candidates Support hiring managers with interview coordination and candidate selection where needed Data-Driven Recruitment Management Utilise recruitment dashboards and reports to track hiring metrics, productivity, and candidate conversion rates Prepare recruitment status reports, talent search summaries, and candidate pipeline overviews for leadership review Monitor recruitment data for accuracy and ensure all candidate activity is properly documented in the Applicant Tracking System (ATS) Compliance & Process Excellence Ensure recruitment activities comply with international labour standards and maritime employment regulations (e.g., MLC) Adhere to standard operating procedures (SOPs) and maintain detailed records for all candidate interactions and hiring decisions Mitigate legal risks by staying informed of market-specific employment laws and ensuring compliance in all recruitment activities Employer Branding & Candidate Experience Act as an ambassador for the company's employer brand, emphasising the unique benefits and career growth opportunities within shipboard roles Ensure a positive candidate experience by providing timely feedback, clear communication, and professionalism throughout the hiring process Qualifications and Experience Minimum of 2 years' experience recruiting for Engineers and skilled trade professionals i.e Electricians, Mechanics, Plumbers etc. Experience recruiting for high volume roles within engineering, technical specialisms or skilled trade Experience recruiting for marine, or cruise industry preferred Strong knowledge of sourcing strategies, talent mapping, and proactive talent pooling techniques Experience with Applicant Tracking Systems (ATS), job boards, and social media recruiting tools. Smartsheets a plus Excellent communication, collaboration, and stakeholder management skills We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Position is hybrid and based in Weybridge, UK Overview Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. The Talent Acquisition Partner will play a critical role in identifying, attracting, and hiring top talent to join our global shipboard marine operations. Areas of recruitment will include engineering, skilled trade and security. This role focuses on the full-cycle recruitment process, ensuring a seamless candidate experience while meeting the hiring targets for shipboard positions. You will partner closely with hiring managers and operational leaders to deliver a pipeline of highly qualified talent across various departments. Essential Duties and Responsibilities Full-Cycle Recruitment & Candidate Management: Manage end-to-end recruitment for assigned shipboard Marine business units, including sourcing, screening, interviewing, and offer management Develop and execute effective sourcing strategies to build a diverse pipeline for both current and future hiring needs Identify and engage talent through multiple channels, including direct sourcing, professional networks, referrals, and talent pools Review and assess candidates using competency-based interviewing techniques to ensure alignment with shipboard role requirements Ensure timely communication with candidates throughout the hiring process, from initial contact to onboarding Collaborate with hiring managers to define job requirements, desired competencies, and selection criteria for each open requisition Stakeholder Collaboration & Hiring Strategy Work closely with operational leaders and hiring managers to understand workforce plans, talent needs, and shipboard schedules Provide talent market insights and recruitment trend analysis to hiring leaders, ensuring alignment between recruitment strategies and business goals Manage stakeholder expectations by clearly defining hiring timelines, processes, and deliverables Coordinate and support hiring events, both virtually and on-site, as needed to meet talent acquisition goals Strategic Recruitment & Process Optimisation In this role, the ability to navigate complex job requirements is critical, as it involves mastering the intricate landscape of licensing, certifications, and compliance for marine professionals, technical specialists, and skilled trade professionals The Recruiter must have a deep understanding of international maritime regulations, including STCW, SOLAS, and MLC, as well as the specific certification requirements for a wide range of shipboard roles Operating in a high-volume hiring environment, the team collectively manages 200-400 hires per month, with each recruiter responsible for a book of business ranging from 20-60 hires Success in this role hinges on balancing regulatory compliance with the operational urgency of crew deployment, ensuring every hire meets the highest industry standards while optimising efficiency in a fast-paced, deadline-driven environment Sourcing & Talent Pool Management Implement proactive sourcing tactics to attract passive talent, leveraging Boolean searches, social media, professional networks, and referrals Build and maintain gap talent pools to ensure coverage for hard-to-fill and high-volume shipboard roles Continuously evaluate and adjust sourcing strategies based on market trends and operational hiring demands Candidate Assessment & Selection Conduct structured interviews to evaluate candidates for technical competency, cultural fit, and adaptability to shipboard life Provide hiring recommendations based on candidate assessments, including professional background, qualifications, and competencies Ensure job descriptions, role expectations, and shipboard lifestyle details are clearly communicated to candidates Support hiring managers with interview coordination and candidate selection where needed Data-Driven Recruitment Management Utilise recruitment dashboards and reports to track hiring metrics, productivity, and candidate conversion rates Prepare recruitment status reports, talent search summaries, and candidate pipeline overviews for leadership review Monitor recruitment data for accuracy and ensure all candidate activity is properly documented in the Applicant Tracking System (ATS) Compliance & Process Excellence Ensure recruitment activities comply with international labour standards and maritime employment regulations (e.g., MLC) Adhere to standard operating procedures (SOPs) and maintain detailed records for all candidate interactions and hiring decisions Mitigate legal risks by staying informed of market-specific employment laws and ensuring compliance in all recruitment activities Employer Branding & Candidate Experience Act as an ambassador for the company's employer brand, emphasising the unique benefits and career growth opportunities within shipboard roles Ensure a positive candidate experience by providing timely feedback, clear communication, and professionalism throughout the hiring process Qualifications and Experience Minimum of 2 years' experience recruiting for skilled trade professionals i.e Electricians, Mechanics, Plumbers, Engineers etc. Experience recruiting for high volume roles within engineering, technical specialisms or skilled trade Experience recruiting for marine, or cruise industry preferred Strong knowledge of sourcing strategies, talent mapping, and proactive talent pooling techniques Experience with Applicant Tracking Systems (ATS), job boards, and social media recruiting tools. Smartsheets a plus Excellent communication, collaboration, and stakeholder management skills We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Select how often (in days) to receive an alert: Hybrid working with Tuesday-Thursday from our Marylebone office We are looking for an experienced Performance & Reward leader to drive strategic, tactical and operational initiatives across our UK and Ireland, Western Europe and Northern Europe clusters. In this highly influential role, you will oversee the design, implementation and optimisation of performance, compensation, wellbeing and benefits programmes, ensuring they deliver real value, address business challenges, and create a consistent employee experience across diverse markets. Reporting in to the HR Director for UK and Ireland, you will partner with senior stakeholders, lead a multi-cluster team, and represent the regional perspective in global programme design. You will also contribute to global P&R specialisms and high-impact strategic projects. Key Responsibilities Strategic and Operational Leadership Lead the embedding of global Performance & Reward strategies across multiple Clusters, ensuring strong local execution and business value. Provide expert guidance to senior stakeholders on complex P&R matters, offering solutions that balance global standards with regional requirements. Ensure all P&R materials, tools and frameworks are fit for purpose and adaptable for Cluster-level deployment. Make high-level tactical decisions covering policy design, budgeting, key priorities and project planning. Define and maintain competitive, locally relevant Reward offerings aligned with global frameworks and business goals. Monitor P&R practices across Clusters and partner with HR Directors to identify emerging needs, risks, opportunities and best-practice improvements. Oversee wellbeing programmes and drive benefits harmonisation to enhance consistency, employee value and operational efficiency. Ensure compliance with global standards and local regulatory requirements. Global Projects & Cross-Cluster Leadership Serve as a key member of the global P&R team, contributing to global specialisms, steering groups and strategic initiatives. Represent Cluster needs and insights in global programme design, ensuring practicality, scalability and market relevance. Lead and manage multi-Cluster teams, fostering collaboration, capability development and high performance. Champion the enhancement of P&R processes, tools and practices, driving innovation that strengthens employee experience and business impact. Utilise data, analytics and market insights to inform decision making and shape future P&R development. What We're Looking For Extensive HR and reward experience, with a proven track record in global and/or regional performance, reward and compensation roles Deep expertise across compensation, performance management, wellbeing and benefits Strong leadership capability with experience managing multi-country or multi-Cluster teams Strategic and tactical thinker with exceptional influencing and communication skills. Strong analytical, financial and commercial acumen Change management capability and comfort operating in a complex, fast-moving organisation Fluent English; French and/or German skills are a strong advantage Solid experience within the retail industry and significant exposure to senior leadership Craft Your Future with Pandora: A Career Built Around You At Pandora, your career is a journey of growth, development, and limitless potential. We believe in empowering you to shape your own path and craft your own incredible. What We Offer Our focus is on offering you a career that's as unique as you are. We provide the tools, opportunities, and support you need to thrive: Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme: Your hard work doesn't go unnoticed, with opportunities to earn performance-related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday. Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7. Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you're ready to take the next step in crafting your incredible career, join us and let's build something extraordinary together. Your future is waiting - craft the incredible with Pandora! Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.