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business development team leader
Reed
Business Development Executive
Reed Chichester, Sussex
GOOD ON THE PHONE? LIKE WINNING BUSINESS WITHOUT LIVING ON THE M25? An established UK business is hiring a Business Development Executive to join a busy, office-based sales team in Chichester . This is a proper sales role . Phones on. Conversations had. Deals closed. No pointless travel. No "thought leadership". Just selling. The Role Predominantly outbound B2B telephone sales , with some inbound leads Managing a large portfolio of customers while winning new business Understanding customer requirements and cross-selling multiple product lines Quoting, follow-up, closing - rinse and repeat Using CRM properly (not just ticking boxes) Monthly revenue target of £50k-£60k (no micromanaged KPIs) Sales cycles range from same day wins to longer-term opportunities - depends on the deal, not a script. You can use LinkedIn, email and other outreach methods, but the phone is king here. What You'll Need B2B or telesales experience Confidence speaking to decision-makers Commercial awareness and the ability to listen, not just talk Strong organisation and follow-through A thick enough skin to enjoy outbound sales without drama OEM / manufacturing exposure and CRM experience are helpful, not deal-breakers. The Package £34,000 base salary Bonus scheme currently being finalised Office-based, Monday-Friday On-site parking No travel Clear progression opportunities The Important Bits Role is based in Chichester No remote / hybrid option One-stage interview process The team wants someone who sticks - not a CV collector or a "let's see how it goes" hire If you like selling, don't mind picking up the phone, and want a role that rewards effort rather than noise, this one's worth a look.
Apr 13, 2026
Full time
GOOD ON THE PHONE? LIKE WINNING BUSINESS WITHOUT LIVING ON THE M25? An established UK business is hiring a Business Development Executive to join a busy, office-based sales team in Chichester . This is a proper sales role . Phones on. Conversations had. Deals closed. No pointless travel. No "thought leadership". Just selling. The Role Predominantly outbound B2B telephone sales , with some inbound leads Managing a large portfolio of customers while winning new business Understanding customer requirements and cross-selling multiple product lines Quoting, follow-up, closing - rinse and repeat Using CRM properly (not just ticking boxes) Monthly revenue target of £50k-£60k (no micromanaged KPIs) Sales cycles range from same day wins to longer-term opportunities - depends on the deal, not a script. You can use LinkedIn, email and other outreach methods, but the phone is king here. What You'll Need B2B or telesales experience Confidence speaking to decision-makers Commercial awareness and the ability to listen, not just talk Strong organisation and follow-through A thick enough skin to enjoy outbound sales without drama OEM / manufacturing exposure and CRM experience are helpful, not deal-breakers. The Package £34,000 base salary Bonus scheme currently being finalised Office-based, Monday-Friday On-site parking No travel Clear progression opportunities The Important Bits Role is based in Chichester No remote / hybrid option One-stage interview process The team wants someone who sticks - not a CV collector or a "let's see how it goes" hire If you like selling, don't mind picking up the phone, and want a role that rewards effort rather than noise, this one's worth a look.
Scope
Head of Finance
Scope
Head of Finance Job reference - REQ004748 £80,000pa London Office/Remote Worker Job description 1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We're here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. We are looking for a Head of Finance to lead Scope's finance function and be a key member of the Leadership Team. The role supports delivery of our strategic priorities by ensuring Scope has strong financial control, high quality financial data and insight, and efficient finance and procurement services. Permanent, Full time (35 hours a week) Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home. About the role The Finance team works across three areas: Finance Systems and Data, Financial Control and Compliance, and Business Partnering. This role leads and develops these teams, ensuring they work well together and provide excellent support to colleagues across Scope. The postholder is responsible for financial strategy, statutory and fiscal reporting, treasury management, budgeting and forecasting, and safeguarding the charity's assets. Working closely with the Chief Financial Officer and senior leaders, the role ensures financial insight is embedded in decision making across the organisation. You will: Lead and manage a high performing finance function, ensuring strong financial control and high standards of service. Oversee budgeting, forecasting and cashflow management across Scope, working closely with the Head of Planning. Ensure timely, accurate and clear management reporting to support decision making and performance monitoring. Lead the delivery of statutory reporting, including the annual report and accounts, and ensure audits run smoothly. Maintain effective financial policies, procedures and delegated authority frameworks. Support the CFO in developing and delivering Scope's financial strategy. Provide financial reporting and insight to the Executive Leadership Team, Leadership Team, Committees and Board of Trustees. Lead and support change, improving financial systems, processes and ways of working. Work with colleagues across Scope to assess the financial impact, risks and opportunities of new proposals. Develop, support and motivate finance colleagues, building capability, resilience and confidence. Act as a senior leader at Scope, role modelling collaborative, inclusive and values led leadership. For more information about the role's responsibilities and the skills and experience required, please visit our website. Please include examples in your application that show how your skills, experience, and values match the person specification in the job description. About you We are looking for a senior finance leader with strong technical expertise and a collaborative leadership style. You will be confident working at a strategic level, while also ensuring strong day to day financial control and delivery. You will be comfortable leading teams through change, building strong relationships across the organisation, and translating complex financial information into clear insight for non finance colleagues. To be successful, you will have: A recognised professional accountancy qualification (ACA, ACCA or equivalent). Senior level experience in a finance leadership role within an organisation of similar scale and complexity. Strong experience of budgeting, forecasting, reporting and financial control. Experience leading and developing teams during periods of change. Strong analytical, financial and commercial skills. The ability to communicate clearly and influence at senior level. A collaborative leadership style, with high emotional intelligence and sound judgement. It would be great if you also bring: Experience working in the charity or not for profit sector. Understanding of the social model of disability. Knowledge of charity fundraising models, risks and controls. Experience leading finance systems improvements or implementations. Experience overseeing retail or trading finance operations. We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope's values and contribute to our mission of creating an equal future with disabled people. Additional information You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. Anonymised applications We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form. Our values Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds. Our promise to disabled people We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process. If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview. To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme. If you need any changes or support during the recruitment process, please email us via our website. You can also find more details about asking for adjustments at interview on our website. Equality, Diversity and Inclusion (EDI) EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. Benefits 27 days holiday and bank holidays Flexible, hybrid, and remote working options Pay progression at 6 months and 2 years Company pension Excellent training and career development Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people) Discounted gym membership, cycle-to-work scheme, and more How to apply Please visit our website via the link and apply online. Closing date for applications: 11:59pm GMT, Friday 24 April 2026
Apr 13, 2026
Full time
Head of Finance Job reference - REQ004748 £80,000pa London Office/Remote Worker Job description 1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We're here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. We are looking for a Head of Finance to lead Scope's finance function and be a key member of the Leadership Team. The role supports delivery of our strategic priorities by ensuring Scope has strong financial control, high quality financial data and insight, and efficient finance and procurement services. Permanent, Full time (35 hours a week) Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home. About the role The Finance team works across three areas: Finance Systems and Data, Financial Control and Compliance, and Business Partnering. This role leads and develops these teams, ensuring they work well together and provide excellent support to colleagues across Scope. The postholder is responsible for financial strategy, statutory and fiscal reporting, treasury management, budgeting and forecasting, and safeguarding the charity's assets. Working closely with the Chief Financial Officer and senior leaders, the role ensures financial insight is embedded in decision making across the organisation. You will: Lead and manage a high performing finance function, ensuring strong financial control and high standards of service. Oversee budgeting, forecasting and cashflow management across Scope, working closely with the Head of Planning. Ensure timely, accurate and clear management reporting to support decision making and performance monitoring. Lead the delivery of statutory reporting, including the annual report and accounts, and ensure audits run smoothly. Maintain effective financial policies, procedures and delegated authority frameworks. Support the CFO in developing and delivering Scope's financial strategy. Provide financial reporting and insight to the Executive Leadership Team, Leadership Team, Committees and Board of Trustees. Lead and support change, improving financial systems, processes and ways of working. Work with colleagues across Scope to assess the financial impact, risks and opportunities of new proposals. Develop, support and motivate finance colleagues, building capability, resilience and confidence. Act as a senior leader at Scope, role modelling collaborative, inclusive and values led leadership. For more information about the role's responsibilities and the skills and experience required, please visit our website. Please include examples in your application that show how your skills, experience, and values match the person specification in the job description. About you We are looking for a senior finance leader with strong technical expertise and a collaborative leadership style. You will be confident working at a strategic level, while also ensuring strong day to day financial control and delivery. You will be comfortable leading teams through change, building strong relationships across the organisation, and translating complex financial information into clear insight for non finance colleagues. To be successful, you will have: A recognised professional accountancy qualification (ACA, ACCA or equivalent). Senior level experience in a finance leadership role within an organisation of similar scale and complexity. Strong experience of budgeting, forecasting, reporting and financial control. Experience leading and developing teams during periods of change. Strong analytical, financial and commercial skills. The ability to communicate clearly and influence at senior level. A collaborative leadership style, with high emotional intelligence and sound judgement. It would be great if you also bring: Experience working in the charity or not for profit sector. Understanding of the social model of disability. Knowledge of charity fundraising models, risks and controls. Experience leading finance systems improvements or implementations. Experience overseeing retail or trading finance operations. We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope's values and contribute to our mission of creating an equal future with disabled people. Additional information You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. Anonymised applications We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form. Our values Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds. Our promise to disabled people We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process. If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview. To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme. If you need any changes or support during the recruitment process, please email us via our website. You can also find more details about asking for adjustments at interview on our website. Equality, Diversity and Inclusion (EDI) EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. Benefits 27 days holiday and bank holidays Flexible, hybrid, and remote working options Pay progression at 6 months and 2 years Company pension Excellent training and career development Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people) Discounted gym membership, cycle-to-work scheme, and more How to apply Please visit our website via the link and apply online. Closing date for applications: 11:59pm GMT, Friday 24 April 2026
NORD ANGLIA EDUCATION-2
Technology Portfolio Lead
NORD ANGLIA EDUCATION-2
Technology Portfolio Lead Location: London Victoria (hybrid model, minimum 3 days in office). Nord Anglia Education - the world's leading private school's organisation is recruiting a Technology Portfolio Lead . You will be joining the IT team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 80+ schools in 30+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of Technology Portfolio Team, you will be responsible for leading strategic value management across the organisation by aligning our technology investments, transformation initiatives, and long term business objectives. This includes driving the strategic planning cycle, overseeing a complex transformation portfolio, and ensuring governance, risk management, and performance reporting are consistently applied. The role: As Technology Portfolio Lead your focus will be: Develop and implement value management strategies to align financial investments with long-term business goals. Lead strategic planning cycles and ensure transformation priorities are reflected in investment and resource planning. Manage the transformation portfolio to ensure delivery aligns with strategic objectives and maximises business value. Own the governance framework for portfolio management, ensuring consistent reporting, risk management, and decision-making. Partner with Finance, MAC, HR, Education, IT, and other key functions to drive alignment and secure buy-in. Build strong relationships with executive leadership and business units to support transformation efforts. Establish frameworks to track value delivery and link investments to strategic goals. Prepare and present performance dashboards and executive reports for senior leadership and steering committees. Challenge business cases, manage risks, and escalate issues and interdependencies across the portfolio. Ensure adherence to governance policies and strategic initiatives. Provide leadership, coaching, and oversight to programme and project managers. Foster a culture of continuous improvement through lessons learned and process enhancements. Support budgeting and planning activities, ensuring financial decisions align with strategic objectives. Drive the integration of change management best practices to support adoption across impacted teams and functions. The Successful Candidate will possess: Proven experience in portfolio, program, or project management. Strong analytical and financial acumen; able to interpret data and present insights. Excellent stakeholder management and communication skills. Proficiency in portfolio management tools and reporting systems (e.g., Power BI, Smartsheet, etc.). PMP, MoP, or related certification desirable. Degree in Business, Finance, or a related field preferred. See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Apr 13, 2026
Full time
Technology Portfolio Lead Location: London Victoria (hybrid model, minimum 3 days in office). Nord Anglia Education - the world's leading private school's organisation is recruiting a Technology Portfolio Lead . You will be joining the IT team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 80+ schools in 30+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of Technology Portfolio Team, you will be responsible for leading strategic value management across the organisation by aligning our technology investments, transformation initiatives, and long term business objectives. This includes driving the strategic planning cycle, overseeing a complex transformation portfolio, and ensuring governance, risk management, and performance reporting are consistently applied. The role: As Technology Portfolio Lead your focus will be: Develop and implement value management strategies to align financial investments with long-term business goals. Lead strategic planning cycles and ensure transformation priorities are reflected in investment and resource planning. Manage the transformation portfolio to ensure delivery aligns with strategic objectives and maximises business value. Own the governance framework for portfolio management, ensuring consistent reporting, risk management, and decision-making. Partner with Finance, MAC, HR, Education, IT, and other key functions to drive alignment and secure buy-in. Build strong relationships with executive leadership and business units to support transformation efforts. Establish frameworks to track value delivery and link investments to strategic goals. Prepare and present performance dashboards and executive reports for senior leadership and steering committees. Challenge business cases, manage risks, and escalate issues and interdependencies across the portfolio. Ensure adherence to governance policies and strategic initiatives. Provide leadership, coaching, and oversight to programme and project managers. Foster a culture of continuous improvement through lessons learned and process enhancements. Support budgeting and planning activities, ensuring financial decisions align with strategic objectives. Drive the integration of change management best practices to support adoption across impacted teams and functions. The Successful Candidate will possess: Proven experience in portfolio, program, or project management. Strong analytical and financial acumen; able to interpret data and present insights. Excellent stakeholder management and communication skills. Proficiency in portfolio management tools and reporting systems (e.g., Power BI, Smartsheet, etc.). PMP, MoP, or related certification desirable. Degree in Business, Finance, or a related field preferred. See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
TJX Europe
Retail Manager
TJX Europe
TJ Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Style is always in stock at our more than 685 TK Maxx stores across Europe. As proud members of the TJX Family, each brand brings its own personality to the shelves, but they all share one powerful commitment: delivering the thrill of the find. From designer fashion fresh off the runway to unique statement jewellery, we offer exciting surprises that make everyday shopping feel extraordinary. And the same energy fuels our teams behind the scenes. Working here means joining a fast-paced, ever-evolving environment where every shift offers a new opportunity to Discover Different . Safety and support are essential to our mission and we don't leave that to chance. That's why our stores are staffed with dedicated Loss Prevention teams, focused on creating a safe and secure working environment for every retail associate. Their expert presence helps ensure our teams can do their best work with confidence and peace of mind. We're on a treasure hunt of our own: Seeking out confident, entrepreneurial leaders who thrive in dynamic spaces and aren't afraid to think on their feet. As a Store or Assistant Manager, you'll take ownership of a store that's constantly transforming. Our unique business model means you'll never know exactly what merchandise will arrive next but that's part of the magic. You'll lead with vision, flex with purpose, and most of all, bring your team along with you. Our Management Teams are authentic role models of our culture and values, winning trust and respect by doing what they say they will. You'll achieve business goals through your team developing, empowering, and championing their growth every step of the way. Beyond the competitive salary, our benefits include a bonus scheme, associate discount, pension, healthcare, and life cover. But that's just part of the story. Our people tell us there's something special about being part of TK Maxx: it's a place where passion and teamwork make work feel like more than a job. Come and Discover Different at TJX we think you'll find that it's so much more than a job. We move a lot of inventory-at all times of the day-and that takes working, learning, and growing together. When you're a part of our TJX family, you have the full support of a diverse, close-knit team in our Stores. As you think about where to work, know that we take care of our people. We offer competitive pay and great benefits. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and / or sexual orientation. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: Unit DS1Bullring Link Location: EUR TK Maxx UK Store 270 - Birmingham Bullring
Apr 13, 2026
Full time
TJ Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Style is always in stock at our more than 685 TK Maxx stores across Europe. As proud members of the TJX Family, each brand brings its own personality to the shelves, but they all share one powerful commitment: delivering the thrill of the find. From designer fashion fresh off the runway to unique statement jewellery, we offer exciting surprises that make everyday shopping feel extraordinary. And the same energy fuels our teams behind the scenes. Working here means joining a fast-paced, ever-evolving environment where every shift offers a new opportunity to Discover Different . Safety and support are essential to our mission and we don't leave that to chance. That's why our stores are staffed with dedicated Loss Prevention teams, focused on creating a safe and secure working environment for every retail associate. Their expert presence helps ensure our teams can do their best work with confidence and peace of mind. We're on a treasure hunt of our own: Seeking out confident, entrepreneurial leaders who thrive in dynamic spaces and aren't afraid to think on their feet. As a Store or Assistant Manager, you'll take ownership of a store that's constantly transforming. Our unique business model means you'll never know exactly what merchandise will arrive next but that's part of the magic. You'll lead with vision, flex with purpose, and most of all, bring your team along with you. Our Management Teams are authentic role models of our culture and values, winning trust and respect by doing what they say they will. You'll achieve business goals through your team developing, empowering, and championing their growth every step of the way. Beyond the competitive salary, our benefits include a bonus scheme, associate discount, pension, healthcare, and life cover. But that's just part of the story. Our people tell us there's something special about being part of TK Maxx: it's a place where passion and teamwork make work feel like more than a job. Come and Discover Different at TJX we think you'll find that it's so much more than a job. We move a lot of inventory-at all times of the day-and that takes working, learning, and growing together. When you're a part of our TJX family, you have the full support of a diverse, close-knit team in our Stores. As you think about where to work, know that we take care of our people. We offer competitive pay and great benefits. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and / or sexual orientation. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: Unit DS1Bullring Link Location: EUR TK Maxx UK Store 270 - Birmingham Bullring
Department Supervisor
Halfords Group PLC
Apply now Job no: 561387 Work type: Part time, 30 hours per week Site: Tottenham Categories: Retail Management, Retail Colleagues Location: Greater London Salary: £14.11 per hour Business Area: Retail £14.11 per hour Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you'll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers. A key part of the sales floor leadership team, you'll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you'll have an infectious enthusiasm for our products and services. You'll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures. Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group. To be successful in this role you'll need: Experience of supervising or leading a small team Experience of delivering great customer service ideally in a retail sales or a services business environment Experience of delivering on the job training / coaching to others Experience of working to tight deadlines A track record of achieving exceptional results against sales targets Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided - a commitment to your own development is essential! We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 50% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced Life Assurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Update your details, view your application and progress.
Apr 13, 2026
Full time
Apply now Job no: 561387 Work type: Part time, 30 hours per week Site: Tottenham Categories: Retail Management, Retail Colleagues Location: Greater London Salary: £14.11 per hour Business Area: Retail £14.11 per hour Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you'll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers. A key part of the sales floor leadership team, you'll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you'll have an infectious enthusiasm for our products and services. You'll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures. Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group. To be successful in this role you'll need: Experience of supervising or leading a small team Experience of delivering great customer service ideally in a retail sales or a services business environment Experience of delivering on the job training / coaching to others Experience of working to tight deadlines A track record of achieving exceptional results against sales targets Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided - a commitment to your own development is essential! We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 50% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced Life Assurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Update your details, view your application and progress.
Supply Chain Transformation Manager
Internetwork Expert Hengoed, Gwent
Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well being, or intellectual curiosity to unleash in a fast paced environment and supportive community. In return, get a sense of belonging, a long term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for a Supply Chain Transformation Manager FTC to join Norgine. Core Responsibilities The Supply Chain Transformation Manager is responsible for designing, leading and delivering strategic transformation programmes across the pharmaceutical logistics network at Hengoed. This role drives end to end optimisation of warehousing, material flows and supporting systems to ensure compliant, efficient and future ready logistics operations. The position plays a key part in strengthening supply chain resilience, improving service performance, embedding lean methodologies, and ensuring all logistics activities meet strict pharmaceutical, GDP and regulatory standards. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us. Logistics Transformation & Strategy Lead the development and execution of the site logistics transformation roadmap, aligning with global supply chain strategy and business priorities. Drive major transformation initiatives such as warehouse optimisation, flow redesign, Value Stream Mapping (VSM), digital/logistics system enhancements, and network reconfiguration. Conduct end to end diagnostics to identify opportunities in storage, transport, pre alerts, material handling, freight processes, and external warehousing operations. Ensure transformation outcomes deliver measurable improvements in cost, service, productivity, compliance, safety and sustainability. Process, Systems & Operational Excellence Lead cross functional lean improvement projects, embedding methodologies such as Kaizen, 5S, SMED, RCPS, and NPS/lean leadership behaviours. Optimise warehouse processes, layout, capacity utilisation, inventory accuracy, and order to dispatch flows. Support ERP, WMS and digital supply chain system improvements, ensuring fit for purpose solutions that enhance inventory management, visibility and decision making. Implement logistics KPIs, dashboards and performance standards to drive continuous improvement and operational discipline. Compliance, Quality & Risk Ensure all logistics transformation initiatives comply with EU GDP, GMP, MHRA/FDA and internal quality standards. Collaborate with Quality teams to assess impacts of changes. Strengthen risk management processes across logistics operations-including security, traceability and compliant distribution practices. Stakeholder Leadership & Change Management Partner closely with Supply Chain, Production, Quality, Procurement, Finance, Global Distribution and Contract Manufacturing Organisations. Lead cross functional workshops, governance forums and steering meetings to progress transformation deliverables. Build capability within warehouse and logistics teams, coaching leaders and frontline colleagues to embrace continuous improvement and new ways of working. Influence senior stakeholders by presenting data driven recommendations and progress updates. Project & Vendor Management Manage transformation project budgets, timelines, risks and deliverables. Oversee external partners and consultants where appropriate (e.g., Kaizen experts, warehouse service providers). Ensure structured project documentation, clear decision making and strong governance throughout. Skills, Qualifications & Experience Essential Proven experience in logistics, supply chain or distribution roles within the pharmaceutical, healthcare, medical devices or similarly regulated industries. Demonstrated delivery of logistics transformation programmes or warehouse optimisation initiatives. Strong understanding of GDP, GMP, regulatory compliance and quality requirements in pharmaceutical logistics. Expertise in lean methodologies (Kaizen, VSM, OEE improvement, 5S, RCPS, waste elimination). Experience with ERP and digital logistics tools. Strong analytical, problem solving and project management skills. Excellent communication, stakeholder engagement and influencing capabilities. Desirable Degree in Supply Chain, Logistics, Engineering or related discipline. Experience working with third party logistics providers, external warehouses and global freight partners. Experience in change heavy environments and cross functional leadership. Behavioural Expectations Champions a culture of safety, quality, and compliance. Demonstrates strong lean leadership behaviours, promoting continuous improvement and frontline empowerment. Uses data driven decision-making and root cause analysis to solve complex problems. Acts as a catalyst for change, building engagement and ownership at all organisational levels. Collaborates effectively across boundaries and encourages knowledge sharing and best practice replication. Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. Sound good? Find out more about the career you'll have with Norgine, then apply here.
Apr 13, 2026
Full time
Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well being, or intellectual curiosity to unleash in a fast paced environment and supportive community. In return, get a sense of belonging, a long term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for a Supply Chain Transformation Manager FTC to join Norgine. Core Responsibilities The Supply Chain Transformation Manager is responsible for designing, leading and delivering strategic transformation programmes across the pharmaceutical logistics network at Hengoed. This role drives end to end optimisation of warehousing, material flows and supporting systems to ensure compliant, efficient and future ready logistics operations. The position plays a key part in strengthening supply chain resilience, improving service performance, embedding lean methodologies, and ensuring all logistics activities meet strict pharmaceutical, GDP and regulatory standards. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us. Logistics Transformation & Strategy Lead the development and execution of the site logistics transformation roadmap, aligning with global supply chain strategy and business priorities. Drive major transformation initiatives such as warehouse optimisation, flow redesign, Value Stream Mapping (VSM), digital/logistics system enhancements, and network reconfiguration. Conduct end to end diagnostics to identify opportunities in storage, transport, pre alerts, material handling, freight processes, and external warehousing operations. Ensure transformation outcomes deliver measurable improvements in cost, service, productivity, compliance, safety and sustainability. Process, Systems & Operational Excellence Lead cross functional lean improvement projects, embedding methodologies such as Kaizen, 5S, SMED, RCPS, and NPS/lean leadership behaviours. Optimise warehouse processes, layout, capacity utilisation, inventory accuracy, and order to dispatch flows. Support ERP, WMS and digital supply chain system improvements, ensuring fit for purpose solutions that enhance inventory management, visibility and decision making. Implement logistics KPIs, dashboards and performance standards to drive continuous improvement and operational discipline. Compliance, Quality & Risk Ensure all logistics transformation initiatives comply with EU GDP, GMP, MHRA/FDA and internal quality standards. Collaborate with Quality teams to assess impacts of changes. Strengthen risk management processes across logistics operations-including security, traceability and compliant distribution practices. Stakeholder Leadership & Change Management Partner closely with Supply Chain, Production, Quality, Procurement, Finance, Global Distribution and Contract Manufacturing Organisations. Lead cross functional workshops, governance forums and steering meetings to progress transformation deliverables. Build capability within warehouse and logistics teams, coaching leaders and frontline colleagues to embrace continuous improvement and new ways of working. Influence senior stakeholders by presenting data driven recommendations and progress updates. Project & Vendor Management Manage transformation project budgets, timelines, risks and deliverables. Oversee external partners and consultants where appropriate (e.g., Kaizen experts, warehouse service providers). Ensure structured project documentation, clear decision making and strong governance throughout. Skills, Qualifications & Experience Essential Proven experience in logistics, supply chain or distribution roles within the pharmaceutical, healthcare, medical devices or similarly regulated industries. Demonstrated delivery of logistics transformation programmes or warehouse optimisation initiatives. Strong understanding of GDP, GMP, regulatory compliance and quality requirements in pharmaceutical logistics. Expertise in lean methodologies (Kaizen, VSM, OEE improvement, 5S, RCPS, waste elimination). Experience with ERP and digital logistics tools. Strong analytical, problem solving and project management skills. Excellent communication, stakeholder engagement and influencing capabilities. Desirable Degree in Supply Chain, Logistics, Engineering or related discipline. Experience working with third party logistics providers, external warehouses and global freight partners. Experience in change heavy environments and cross functional leadership. Behavioural Expectations Champions a culture of safety, quality, and compliance. Demonstrates strong lean leadership behaviours, promoting continuous improvement and frontline empowerment. Uses data driven decision-making and root cause analysis to solve complex problems. Acts as a catalyst for change, building engagement and ownership at all organisational levels. Collaborates effectively across boundaries and encourages knowledge sharing and best practice replication. Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. Sound good? Find out more about the career you'll have with Norgine, then apply here.
Berwick Partners
General Manager , Manufacturing Sector, Birmingham
Berwick Partners
Berwick Partners is delighted to be partnering with a well-established and purpose led UK manufacturer in Birmingham. The business, with strong market share, designs and manufactures premium, bespoke engineered solutions and works closely with clinical customers and public sector partners across the UK. Under a PE-backed group parent company, the business is entering a significant growth phase. We are seeking to appoint an experienced Manufacturing General Manager to lead the business as a standalone operating unit and drive the next stage of operational and commercial development. The Role Reporting to the Group COO, the General Manager will have full accountability for the performance of the business, including strategy and day to day execution. Key responsibilities include: Leading the business as a standalone unit with full P&L responsibility Translating Group objectives into a clear, deliverable operating plan Driving operational excellence across manufacturing, engineering and service delivery Strengthening management capability, systems and performance discipline Building a more commercially confident culture while maintaining strong customer credibility Supporting growth across public sector and wider UK healthcare markets Scaling the business significantly over the next two years. The role requires close engagement with customers, engineers, operational teams and senior stakeholders. The Person This role will suit a commercially astute, operationally credible leader with experience in manufacturing-led environments. You are likely to bring: A proven track record within engineering led manufacturing businesses. Exposure to healthcare product manufacturing is desirable but not a prerequisite. Experience leading a standalone business or operational unit with P&L ownership A track record of improving operational efficiency, quality and delivery performance Commercial capability alongside operational depth The presence to operate confidently with senior stakeholders and Boards Experience working for PE-backed businesses would be advantageous. A calm and authentic style with the ability to bring clarity and pace to a growing organisation while maintaining a collaborative, people-centred culture. The Opportunity This is a fantastic opportunity to take full leadership responsibility for a well-established business with a clear growth mandate, strong backing and meaningful social impact. The role offers genuine autonomy, influence and the chance to shape the future direction of a business, making a real difference to end users. Package and benefits will be discussed during conversations with Berwick Partners.
Apr 13, 2026
Full time
Berwick Partners is delighted to be partnering with a well-established and purpose led UK manufacturer in Birmingham. The business, with strong market share, designs and manufactures premium, bespoke engineered solutions and works closely with clinical customers and public sector partners across the UK. Under a PE-backed group parent company, the business is entering a significant growth phase. We are seeking to appoint an experienced Manufacturing General Manager to lead the business as a standalone operating unit and drive the next stage of operational and commercial development. The Role Reporting to the Group COO, the General Manager will have full accountability for the performance of the business, including strategy and day to day execution. Key responsibilities include: Leading the business as a standalone unit with full P&L responsibility Translating Group objectives into a clear, deliverable operating plan Driving operational excellence across manufacturing, engineering and service delivery Strengthening management capability, systems and performance discipline Building a more commercially confident culture while maintaining strong customer credibility Supporting growth across public sector and wider UK healthcare markets Scaling the business significantly over the next two years. The role requires close engagement with customers, engineers, operational teams and senior stakeholders. The Person This role will suit a commercially astute, operationally credible leader with experience in manufacturing-led environments. You are likely to bring: A proven track record within engineering led manufacturing businesses. Exposure to healthcare product manufacturing is desirable but not a prerequisite. Experience leading a standalone business or operational unit with P&L ownership A track record of improving operational efficiency, quality and delivery performance Commercial capability alongside operational depth The presence to operate confidently with senior stakeholders and Boards Experience working for PE-backed businesses would be advantageous. A calm and authentic style with the ability to bring clarity and pace to a growing organisation while maintaining a collaborative, people-centred culture. The Opportunity This is a fantastic opportunity to take full leadership responsibility for a well-established business with a clear growth mandate, strong backing and meaningful social impact. The role offers genuine autonomy, influence and the chance to shape the future direction of a business, making a real difference to end users. Package and benefits will be discussed during conversations with Berwick Partners.
Premier Foods
Graduate - Manufacturing Operations/Supply Chain
Premier Foods Barnsley, Yorkshire
Select how often (in days) to receive an alert: Graduate - Manufacturing Operations/Supply Chain Date: 2 Apr 2026 Location: Barnsley, GB Premier Foods Manufacturing Operations and Supply Chain Graduate Scheme 2026 Each placement will be completed in a different location across the UK and will involve travel throughout Permanent This is a' Manufacturing Operations and Supply Chain'graduate scheme where the successful candidates willinitially complete a corporate induction with the whole graduate cohort before moving to a rotational plan that will include two 9-month placements at a cake factory and a grocery factory,supporting respective teams in delivering KPIs. Starting point - Corporate Induction, Head Office & a Manufacturing location (4 weeks): To gain a broad overview of our company structure; commercial/ finance and procurement functions including introduction to our Brands and Values To complete legal training and cover compliance requirements around IT; HR and people policies. 2 weeks in one or two of our factories with an in-depth overview of our manufacturing and day to day processes helping us get products to customers on time and in full. Having time on our manufacturing lines really understanding our products and processes. Placement one and two (9 Months each and factory based) Working within our general manufacturing/production teams working towards our KPIs for manufacturing products Working within our CI Teams to make improvements to the processes on our manufacturing lines to support existing lines for and new product development. Working within our Technical Teams to ensure our manufacturing teams are supported with the correct Food Safety knowledge Working within our Engineering team to provide on line support and project support at one of our 6 manufacturing locations. Working as a Team Leader within our manufacturing and production teams to provide day to day management support and gain hands on experience of leading a small team on shift. Completing regular 121s, Thrive Conversations, Career and Wellbeing Conversations Managing disciplinaries, investigations and absence reviews with individuals as and when required To manage the discipline of team members and act as a strong role model in demonstrating the Premier Foods' Values and behaviours To report daily/ weekly/ monthly KPIs driving improved OEE and maintaining/ exceeding production targets What will we expect from you? To take ownership for your own learning and show commitment to the scheme and to the role you perform Team player - we are all in it together here at Premier Foods Our graduates play a role in supporting our ESG (Environmental, Social and Governance) strategy, primarily around being charity/volunteering champions An enthusiasm to be factory based and geographically mobile throughout the scheme duration. Do you offer ? Degree qualified in an engineering, manufacturing or science-related discipline Work experience in industry The permanent right to work in the UK (with no visa restrictions) Geographical mobility in the UK throughout the duration of the scheme High level of numeracy and accuracy Strong communicator - both oral and written Competent in Microsoft Suite Willing to undertake formal professional qualification with relevant Chartered Institute/Professional Body (via apprenticeship standard or sponsorship) or similar qualification at level 3-5, as required. UK driving licence (extensive travel will be required) The package and benefits Starting salary of £30,000 per annum Attractive benefits package including: 25 days holiday plus statutory holidays, pension scheme, life assurance, Sharesave Scheme, employee discount scheme including travel, food and shopping discounts. Relocation support loan A business mentor Employee assistance scheme More than 10 days of off-job development workshops covering such topics as communication, presentation and influencing skills Ready to apply ? Click apply, submitting an up-to-date CV tailored to this opportunity. We look forward to hearing from you. A great British food company Premier Foods is one of Britain's biggest listed food companies, employing over4,000 colleagues at 13 manufacturingsites and offices up and down the country. Many of our brands have been part of UK lifefor more than a century and you'll find them in 90% of British households. At Premier foods we believe in inclusion, authenticityandindividuality.We aim to ensure all existingand futurecolleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to workno matter who they are, what they look like, who they love or what they believe in.Our culture is one where everyone is welcome.
Apr 13, 2026
Full time
Select how often (in days) to receive an alert: Graduate - Manufacturing Operations/Supply Chain Date: 2 Apr 2026 Location: Barnsley, GB Premier Foods Manufacturing Operations and Supply Chain Graduate Scheme 2026 Each placement will be completed in a different location across the UK and will involve travel throughout Permanent This is a' Manufacturing Operations and Supply Chain'graduate scheme where the successful candidates willinitially complete a corporate induction with the whole graduate cohort before moving to a rotational plan that will include two 9-month placements at a cake factory and a grocery factory,supporting respective teams in delivering KPIs. Starting point - Corporate Induction, Head Office & a Manufacturing location (4 weeks): To gain a broad overview of our company structure; commercial/ finance and procurement functions including introduction to our Brands and Values To complete legal training and cover compliance requirements around IT; HR and people policies. 2 weeks in one or two of our factories with an in-depth overview of our manufacturing and day to day processes helping us get products to customers on time and in full. Having time on our manufacturing lines really understanding our products and processes. Placement one and two (9 Months each and factory based) Working within our general manufacturing/production teams working towards our KPIs for manufacturing products Working within our CI Teams to make improvements to the processes on our manufacturing lines to support existing lines for and new product development. Working within our Technical Teams to ensure our manufacturing teams are supported with the correct Food Safety knowledge Working within our Engineering team to provide on line support and project support at one of our 6 manufacturing locations. Working as a Team Leader within our manufacturing and production teams to provide day to day management support and gain hands on experience of leading a small team on shift. Completing regular 121s, Thrive Conversations, Career and Wellbeing Conversations Managing disciplinaries, investigations and absence reviews with individuals as and when required To manage the discipline of team members and act as a strong role model in demonstrating the Premier Foods' Values and behaviours To report daily/ weekly/ monthly KPIs driving improved OEE and maintaining/ exceeding production targets What will we expect from you? To take ownership for your own learning and show commitment to the scheme and to the role you perform Team player - we are all in it together here at Premier Foods Our graduates play a role in supporting our ESG (Environmental, Social and Governance) strategy, primarily around being charity/volunteering champions An enthusiasm to be factory based and geographically mobile throughout the scheme duration. Do you offer ? Degree qualified in an engineering, manufacturing or science-related discipline Work experience in industry The permanent right to work in the UK (with no visa restrictions) Geographical mobility in the UK throughout the duration of the scheme High level of numeracy and accuracy Strong communicator - both oral and written Competent in Microsoft Suite Willing to undertake formal professional qualification with relevant Chartered Institute/Professional Body (via apprenticeship standard or sponsorship) or similar qualification at level 3-5, as required. UK driving licence (extensive travel will be required) The package and benefits Starting salary of £30,000 per annum Attractive benefits package including: 25 days holiday plus statutory holidays, pension scheme, life assurance, Sharesave Scheme, employee discount scheme including travel, food and shopping discounts. Relocation support loan A business mentor Employee assistance scheme More than 10 days of off-job development workshops covering such topics as communication, presentation and influencing skills Ready to apply ? Click apply, submitting an up-to-date CV tailored to this opportunity. We look forward to hearing from you. A great British food company Premier Foods is one of Britain's biggest listed food companies, employing over4,000 colleagues at 13 manufacturingsites and offices up and down the country. Many of our brands have been part of UK lifefor more than a century and you'll find them in 90% of British households. At Premier foods we believe in inclusion, authenticityandindividuality.We aim to ensure all existingand futurecolleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to workno matter who they are, what they look like, who they love or what they believe in.Our culture is one where everyone is welcome.
Senior Administrative Assistant
T. Rowe Price
.Senior Administrative Assistant page is loaded Senior Administrative Assistantlocations: London, Warwick Courttime type: Full timeposted on: Posted Todayjob requisition id: 80486At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You'll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you'll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.Join us for the opportunity to grow and make a difference in ways that matter to you.Role Summary:The Administrative Assistant will provide direct and high-level support to one or more senior leaders and/or senior individual contributors. This role requires a strong sense of confidentiality, discretion, and diplomacy, particularly when managing sensitive information and implementing new processes or policies. The Administrative Assistant may guide less experienced staff and is expected to collaborate seamlessly with colleagues to ensure consistent support and coverage across the team.Key Responsibilities:- Manage a variety of moderately complex and confidential administrative tasks that require a good understanding of organizational policies and procedures.- Screen and respond to calls and visitors, handling routine as well as more intricate inquiries with professionalism and efficiency.- Schedule and maintain calendars for appointments, meetings, and travel, often anticipating the needs of the leaders they support and addressing issues proactively.- Support the planning and execution of meetings, seminars, workshops, and conferences, including coordinating logistics, preparing materials, liaising with participants and vendors, and managing all details to ensure successful execution.- Assist with special projects and provide support across multiple teams, including participating in specific workstreams as needed.- Conduct research, compile and analyze data, and summarize findings for reports and correspondence on behalf of senior leaders.- Keep databases and share sites current, ensuring data accuracy and timely dissemination of information.- Coordinate executive meetings by managing all logistics (such as reserving locations, arranging catering, and handling security), collecting and organizing meeting materials, preparing agendas, recording meeting minutes, and tracking attendance.- Prepare various correspondences, memoranda, reports, and manage documentation such as expenses and vouchers. May also distribute meeting minutes and handle general filing duties.- Deliver comprehensive onboarding support for hiring managers, candidates, and new hires-scheduling interviews, arranging introductions with team members, securing workspace and equipment, and processing access requests.- Organize and provide logistical support for department-wide events including all-hands meetings, year-end celebrations, retirements, and milestone recognitions.Qualifications:Required:- Bachelor's degree or equivalent combination of education and relevant work experience.- Minimum of 3 years' relevant administrative experience.Preferred:- At least 5 years of experience supporting C-suite executives is highly desirable.- Experience with project management, workflow development, reporting, or digital administrative tools is a strong plus.Skills:- Exceptional verbal, written, and interpersonal communication abilities.- Outstanding organizational and time management skills, with a focus on customer service and operational excellence.- Proactive approach with the ability to anticipate needs, demonstrate initiative, and build trust with executives and team members.- Strong analytical, critical thinking, and problem-solving abilities, with high attention to detail and accuracy-especially when reviewing complex or messy data.- High proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint), MS Apps (Planner, Forms, Power Automate, Power BI), as well as Teams, Zoom, and Adobe tools.This role is eligible for hybrid work, with up to one day a week from home Commitment to Diversity, Equity, and Inclusion: At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Apr 13, 2026
Full time
.Senior Administrative Assistant page is loaded Senior Administrative Assistantlocations: London, Warwick Courttime type: Full timeposted on: Posted Todayjob requisition id: 80486At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You'll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you'll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.Join us for the opportunity to grow and make a difference in ways that matter to you.Role Summary:The Administrative Assistant will provide direct and high-level support to one or more senior leaders and/or senior individual contributors. This role requires a strong sense of confidentiality, discretion, and diplomacy, particularly when managing sensitive information and implementing new processes or policies. The Administrative Assistant may guide less experienced staff and is expected to collaborate seamlessly with colleagues to ensure consistent support and coverage across the team.Key Responsibilities:- Manage a variety of moderately complex and confidential administrative tasks that require a good understanding of organizational policies and procedures.- Screen and respond to calls and visitors, handling routine as well as more intricate inquiries with professionalism and efficiency.- Schedule and maintain calendars for appointments, meetings, and travel, often anticipating the needs of the leaders they support and addressing issues proactively.- Support the planning and execution of meetings, seminars, workshops, and conferences, including coordinating logistics, preparing materials, liaising with participants and vendors, and managing all details to ensure successful execution.- Assist with special projects and provide support across multiple teams, including participating in specific workstreams as needed.- Conduct research, compile and analyze data, and summarize findings for reports and correspondence on behalf of senior leaders.- Keep databases and share sites current, ensuring data accuracy and timely dissemination of information.- Coordinate executive meetings by managing all logistics (such as reserving locations, arranging catering, and handling security), collecting and organizing meeting materials, preparing agendas, recording meeting minutes, and tracking attendance.- Prepare various correspondences, memoranda, reports, and manage documentation such as expenses and vouchers. May also distribute meeting minutes and handle general filing duties.- Deliver comprehensive onboarding support for hiring managers, candidates, and new hires-scheduling interviews, arranging introductions with team members, securing workspace and equipment, and processing access requests.- Organize and provide logistical support for department-wide events including all-hands meetings, year-end celebrations, retirements, and milestone recognitions.Qualifications:Required:- Bachelor's degree or equivalent combination of education and relevant work experience.- Minimum of 3 years' relevant administrative experience.Preferred:- At least 5 years of experience supporting C-suite executives is highly desirable.- Experience with project management, workflow development, reporting, or digital administrative tools is a strong plus.Skills:- Exceptional verbal, written, and interpersonal communication abilities.- Outstanding organizational and time management skills, with a focus on customer service and operational excellence.- Proactive approach with the ability to anticipate needs, demonstrate initiative, and build trust with executives and team members.- Strong analytical, critical thinking, and problem-solving abilities, with high attention to detail and accuracy-especially when reviewing complex or messy data.- High proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint), MS Apps (Planner, Forms, Power Automate, Power BI), as well as Teams, Zoom, and Adobe tools.This role is eligible for hybrid work, with up to one day a week from home Commitment to Diversity, Equity, and Inclusion: At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
BUSINESS MANAGER BUSY PRACTICE HUNTINGDON to £40k+ BENS
dream medical
BUSINESS MANAGER BUSY PRACTICE HUNTINGDON to£40k BENS in Cambridgeshire Job Ref: dmmmhun1 Business Manager required in Huntingdonshire - 40 hours per week, £35,000 - £40,000 per annum dependent on experience. Dream Medical are looking for an experienced forward thinking Business Manager to join the team in Huntingdonshire to ensure that the day to day operations of the practice run smoothly. Working with and reporting to the Senior Operations Manager for Primary Care, the post holder will be an experienced leader, a strong people and operational manager, able to bring the local team together and lead the Service both strategically and day to day (business as usual - BAU). They will be expected to grow the patient list size at pace, while managing and coordinating all aspects of practice functionality, motivating, and directly managing staff, effectively communicating the vision and ethos to both staff, patients and external stakeholders. Using excellent business skills, the post holder will optimise efficiency, engagement and financial performance through driving and delivering set objectives relating to revenue targets, KPIs and cost management. The post holder will also be responsible for audit, data reporting and financial processes in accordance with the group's and CQC's processes and standards. Working autonomously, the Business Manager will ensure that the service is delivering high quality care, whilst the local team is supported, ensuring daily huddles and regular staff meetings take place. They will submit regular highlight reports to the Senior Operations Manager for Primary Care to share feedback and confirmation of how their service is performing. Using a data driven approach the local leader will work with Business Intelligence to get the information that they require to show the service's overall performance, and to identify gaps and interventions. With the support of the reception team, the Senior Operations Manager for Primary Care and the support functions within the group such as HR, Finance, Payroll and Business Intelligence, the post holder will harness a working environment which encourages teamwork, energy and creativity. They will seek to make a positive difference at work every day and believe in the culture and vision of the company; to improve lives for patients, our colleagues, and our communities by putting people first, working together towards a healthier future. Mandatory Duties Produce monthly performance reports both operational and financial, including a highlight report, identifying how the service is overall performing. Deliver business growth and drive financial improvement for the service. Increase the patient list size in the practice by offering the best service to patients. Fully engage with the budgetary setting process and be responsible for the financial performance of the site, working alongside the Finance Controller/ Management Accountant to deliver viable and sustainable services. Ensure that all income and expenditure due to or made by the practice is received or recorded and submitted to the Support Centre to enable preparation of financial reports. Understand what income streams are available for the practice to deliver upon and receive, including both regional and national streams such as LES, DES and QOF. Manage appropriate systems for handling and recording of cash and cheques and petty cash. Ensure SystemOne is being managed appropriately, appointments are being utilised by the right patients, in the right way and all other tasks such as repeat prescriptions are being recorded correctly. Ideal Candidate Have substantial people management experience. Possess extensive experience of managing a Primary Care Service. Evidence a proven track record of success (e.g. CQC ratings, innovation, positive working relationships across PCN, strong leadership etc). Evidence of good patient and community engagement. Possess a dynamic and innovative approach. Benefits NHS Pension with 20.6% Employer Contribution 33 days annual leave (inc. Bank holidays), which rises with length of Service (pro rata for part time) Extra day of leave per year for work anniversary Enhanced Maternity, Maternity Support (Paternity), Adoption pay Special and Significant Event Leave Family friendly employment policies Continued personal and professional development Participation in the client's refer a friend scheme Internal wellbeing support through the client's Wellbeing Advisors Employee Assistance Program run by awarding winning Health Assured Eye care scheme - free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts For more information on this salaried position in Huntingdonshire, please do apply with your most up to date CV.
Apr 13, 2026
Full time
BUSINESS MANAGER BUSY PRACTICE HUNTINGDON to£40k BENS in Cambridgeshire Job Ref: dmmmhun1 Business Manager required in Huntingdonshire - 40 hours per week, £35,000 - £40,000 per annum dependent on experience. Dream Medical are looking for an experienced forward thinking Business Manager to join the team in Huntingdonshire to ensure that the day to day operations of the practice run smoothly. Working with and reporting to the Senior Operations Manager for Primary Care, the post holder will be an experienced leader, a strong people and operational manager, able to bring the local team together and lead the Service both strategically and day to day (business as usual - BAU). They will be expected to grow the patient list size at pace, while managing and coordinating all aspects of practice functionality, motivating, and directly managing staff, effectively communicating the vision and ethos to both staff, patients and external stakeholders. Using excellent business skills, the post holder will optimise efficiency, engagement and financial performance through driving and delivering set objectives relating to revenue targets, KPIs and cost management. The post holder will also be responsible for audit, data reporting and financial processes in accordance with the group's and CQC's processes and standards. Working autonomously, the Business Manager will ensure that the service is delivering high quality care, whilst the local team is supported, ensuring daily huddles and regular staff meetings take place. They will submit regular highlight reports to the Senior Operations Manager for Primary Care to share feedback and confirmation of how their service is performing. Using a data driven approach the local leader will work with Business Intelligence to get the information that they require to show the service's overall performance, and to identify gaps and interventions. With the support of the reception team, the Senior Operations Manager for Primary Care and the support functions within the group such as HR, Finance, Payroll and Business Intelligence, the post holder will harness a working environment which encourages teamwork, energy and creativity. They will seek to make a positive difference at work every day and believe in the culture and vision of the company; to improve lives for patients, our colleagues, and our communities by putting people first, working together towards a healthier future. Mandatory Duties Produce monthly performance reports both operational and financial, including a highlight report, identifying how the service is overall performing. Deliver business growth and drive financial improvement for the service. Increase the patient list size in the practice by offering the best service to patients. Fully engage with the budgetary setting process and be responsible for the financial performance of the site, working alongside the Finance Controller/ Management Accountant to deliver viable and sustainable services. Ensure that all income and expenditure due to or made by the practice is received or recorded and submitted to the Support Centre to enable preparation of financial reports. Understand what income streams are available for the practice to deliver upon and receive, including both regional and national streams such as LES, DES and QOF. Manage appropriate systems for handling and recording of cash and cheques and petty cash. Ensure SystemOne is being managed appropriately, appointments are being utilised by the right patients, in the right way and all other tasks such as repeat prescriptions are being recorded correctly. Ideal Candidate Have substantial people management experience. Possess extensive experience of managing a Primary Care Service. Evidence a proven track record of success (e.g. CQC ratings, innovation, positive working relationships across PCN, strong leadership etc). Evidence of good patient and community engagement. Possess a dynamic and innovative approach. Benefits NHS Pension with 20.6% Employer Contribution 33 days annual leave (inc. Bank holidays), which rises with length of Service (pro rata for part time) Extra day of leave per year for work anniversary Enhanced Maternity, Maternity Support (Paternity), Adoption pay Special and Significant Event Leave Family friendly employment policies Continued personal and professional development Participation in the client's refer a friend scheme Internal wellbeing support through the client's Wellbeing Advisors Employee Assistance Program run by awarding winning Health Assured Eye care scheme - free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts For more information on this salaried position in Huntingdonshire, please do apply with your most up to date CV.
TJX Europe
Team Leader
TJX Europe Thurmaston, Leicestershire
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Join us as a Team Leader Various hours available, Monday to Sunday Why join us? You will be joining a culture that's defined by our values of honesty, integrity, and treating others with dignity and respect! Our Team Leaders are always encouraged to be themselves and to use their creativity. We'll give you the mentorship and support you need to feel ready for every situation and, if you do well, there'll be plenty of scope for your ongoing development and progression. We offer excellent rewards, a range of contracts, a competitive rate of pay, staff discounts and various other well-being incentives. About the role This is a retail opportunity with a difference - it's a chance to have a real impact. You'll be supporting our managers by helping to lead a team of associates in a constantly evolving store. Our business model is unlike any other - our teams never know what will be delivered next. It means plenty of variety for you, and plenty of unique finds for your customers. About you You're someone who can lead by example and empower a diverse team. Our customers are very diverse too, and you'll know just how to make sure they can all enjoy a unique treasure hunt experience in the store. The pace here is fast, but as someone who loves to think big and share bold ideas, that will suit you well. Excited to explore your potential in an environment that offers the freedom to take on new challenges and embrace new opportunities. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: Unit 6 thurmaston shopping centreBarkby Thorpe Ln Location: EUR TK Maxx UK Store 310 - Thurmaston
Apr 13, 2026
Full time
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Join us as a Team Leader Various hours available, Monday to Sunday Why join us? You will be joining a culture that's defined by our values of honesty, integrity, and treating others with dignity and respect! Our Team Leaders are always encouraged to be themselves and to use their creativity. We'll give you the mentorship and support you need to feel ready for every situation and, if you do well, there'll be plenty of scope for your ongoing development and progression. We offer excellent rewards, a range of contracts, a competitive rate of pay, staff discounts and various other well-being incentives. About the role This is a retail opportunity with a difference - it's a chance to have a real impact. You'll be supporting our managers by helping to lead a team of associates in a constantly evolving store. Our business model is unlike any other - our teams never know what will be delivered next. It means plenty of variety for you, and plenty of unique finds for your customers. About you You're someone who can lead by example and empower a diverse team. Our customers are very diverse too, and you'll know just how to make sure they can all enjoy a unique treasure hunt experience in the store. The pace here is fast, but as someone who loves to think big and share bold ideas, that will suit you well. Excited to explore your potential in an environment that offers the freedom to take on new challenges and embrace new opportunities. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: Unit 6 thurmaston shopping centreBarkby Thorpe Ln Location: EUR TK Maxx UK Store 310 - Thurmaston
Customer Care Manager - Ecommerce
Trades Workforce Solutions Tipton, West Midlands
Ecommerce Customer Care Manager Charlies is an independent, fast growing retail business offering over 90,000 different products for the home, garden and outdoors. Whilst the company has grown considerably, the passion and values it was founded on over 30 years ago have remained the same; we only sell products that we'd want to take home ourselves, and work very hard to ensure they are fantastic value for money. We're on the hunt for a brilliant Customer Care Manager to join our Ecommerce team in the Welshpool head office. You'll be commercially minded and results obsessed, yet consistently put the customer at the heart of everything you do. Full of ideas of how to better our service and with the drive to make it happen, you'll make sure each and every customer who makes contact with us receives the very best experience. What you can expect to be doing: Leading the existing Customer Care team to deliver the very best customer experience. Developing new members of staff and coaching existing to ensure that Charlies always delivers the first class service it is well known for as well as keeping team morale high. Drive a culture where every team member takes ownership of their results, ensuring workloads are balanced and the team operates at peak efficiency throughout the year. Always looking for ways that we can improve the quality of our email, phone and live chat communication across all of our sales channels while hitting SLA targets. Take personal ownership of customer escalations across the company, resolving complex issues directly and reducing the need for escalation to senior leadership. Own responsibility for our review collection across Trustpilot, Google and Amazon - including increasing the number of reviews we obtain as well as always maintaining the highest score possible. Continuous improvement and operational efficiencies by suggesting and implementing new ways to level up our service and reduce friction points. This may include finding clever ways to use automation or AI tools to handle some of the simpler and heavy lifting, so the team can focus on first-class personal support. Effectively communicating with internal teams such as the buyers, as well as external suppliers such as couriers. Rota planning during busier periods to ensure appropriate levels of cover are in place, knowing when to ask for help from the wider team. What we'll need to see from you: Solid customer care experience. Excellent communication skills and the ability build strong relationships with multiple internal and external stakeholders. You'll have second to none organisation skills but have experience of fast-paced, changeable environments where flexibility is key. A strong sense of initiative, a desire to challenge the status quo and a can-do attitude. Additional information: This is an exciting role in an expanding, well-established business that offers the opportunity for fantastic career progression. Full time working: Monday to Friday, 8.30am - 5.30pm (42.5 hours per week). The role will be based at Charlies Head Office on the Offa's Dyke Business Park in Welshpool. Continued training, support and career development. 20% staff discount available after probationary period (3 months). For more information, or a confidential chat, please contact Becky Jones in Ecommerce - /
Apr 13, 2026
Full time
Ecommerce Customer Care Manager Charlies is an independent, fast growing retail business offering over 90,000 different products for the home, garden and outdoors. Whilst the company has grown considerably, the passion and values it was founded on over 30 years ago have remained the same; we only sell products that we'd want to take home ourselves, and work very hard to ensure they are fantastic value for money. We're on the hunt for a brilliant Customer Care Manager to join our Ecommerce team in the Welshpool head office. You'll be commercially minded and results obsessed, yet consistently put the customer at the heart of everything you do. Full of ideas of how to better our service and with the drive to make it happen, you'll make sure each and every customer who makes contact with us receives the very best experience. What you can expect to be doing: Leading the existing Customer Care team to deliver the very best customer experience. Developing new members of staff and coaching existing to ensure that Charlies always delivers the first class service it is well known for as well as keeping team morale high. Drive a culture where every team member takes ownership of their results, ensuring workloads are balanced and the team operates at peak efficiency throughout the year. Always looking for ways that we can improve the quality of our email, phone and live chat communication across all of our sales channels while hitting SLA targets. Take personal ownership of customer escalations across the company, resolving complex issues directly and reducing the need for escalation to senior leadership. Own responsibility for our review collection across Trustpilot, Google and Amazon - including increasing the number of reviews we obtain as well as always maintaining the highest score possible. Continuous improvement and operational efficiencies by suggesting and implementing new ways to level up our service and reduce friction points. This may include finding clever ways to use automation or AI tools to handle some of the simpler and heavy lifting, so the team can focus on first-class personal support. Effectively communicating with internal teams such as the buyers, as well as external suppliers such as couriers. Rota planning during busier periods to ensure appropriate levels of cover are in place, knowing when to ask for help from the wider team. What we'll need to see from you: Solid customer care experience. Excellent communication skills and the ability build strong relationships with multiple internal and external stakeholders. You'll have second to none organisation skills but have experience of fast-paced, changeable environments where flexibility is key. A strong sense of initiative, a desire to challenge the status quo and a can-do attitude. Additional information: This is an exciting role in an expanding, well-established business that offers the opportunity for fantastic career progression. Full time working: Monday to Friday, 8.30am - 5.30pm (42.5 hours per week). The role will be based at Charlies Head Office on the Offa's Dyke Business Park in Welshpool. Continued training, support and career development. 20% staff discount available after probationary period (3 months). For more information, or a confidential chat, please contact Becky Jones in Ecommerce - /
Access Talent Group
Senior / Principal Mechanical Engineer - Water
Access Talent Group Leeds, Yorkshire
Senior / Principal Mechanical Engineer - Water Access Talent Group are looking for experienced Senior Mechanical Engineers to join a growing water engineering team and play a key role in delivering reliable, efficient solutions across the water and wastewater sector. This position offers the opportunity to take ownership of complex engineering designs and support the delivery of major infrastructure projects, including treatment facilities, pumping stations, and transmission systems. The role is ideally suited to candidates based in Leeds or Cardiff, though applications are welcomed from several UK locations, including Birmingham, Manchester, Sheffield, and Liverpool, with flexible working arrangements available. You will work on technically demanding, high-value projects within long-term delivery frameworks for major UK water utility providers. The role involves leading key mechanical engineering activities, applying technical expertise throughout the project lifecycle, and supporting the development of less experienced engineers. Building effective working relationships with clients, partners, and internal teams is a core part of the position. As a Senior Mechanical Engineer, you will lead mechanical design and project delivery from feasibility through detailed design and construction. You will provide technical leadership to multidisciplinary teams, focusing on water and wastewater treatment processes, pumping solutions, and pipework systems. Responsibilities include reviewing and overseeing design outputs, ensuring compliance with industry standards, and maintaining high technical quality across all stages of delivery. The role includes direct engagement with clients to define technical solutions, manage programme and cost constraints, and support successful project outcomes. You will also contribute to business development activities, including bid preparation, proposal development, and participation in technical discussions with clients. Digital engineering tools such as BIM and Plant 3D will be used to support efficient, coordinated design, alongside a strong emphasis on innovation, quality, and operational efficiency. These positions are suited to senior-level engineers with demonstrable experience in the water sector, particularly in treatment works, pumping installations, and mechanical systems. You should be self motivated, adaptable to project and client demands, and comfortable working within multidisciplinary teams to deliver high quality engineering solutions. Skills and Experience Required Proven experience delivering mechanical designs within the UK water utilities sector, including treatment facilities and pumping systems Chartered Engineer (CEng) status with IMechE or a relevant professional institution, or actively working towards chartership Strong understanding of current mechanical design standards and best practices within the water industry Experience using digital design tools such as BIM and Plant 3D Effective communication skills and the ability to collaborate across multidisciplinary teams A results focused approach, with the ability to manage competing priorities and deliver work to time and quality targets Employee ownership Extensive benefits package 37.5 hours a week If you are interested in working for a global engineering consultancy, please contact Cameron Green on or Email .
Apr 13, 2026
Full time
Senior / Principal Mechanical Engineer - Water Access Talent Group are looking for experienced Senior Mechanical Engineers to join a growing water engineering team and play a key role in delivering reliable, efficient solutions across the water and wastewater sector. This position offers the opportunity to take ownership of complex engineering designs and support the delivery of major infrastructure projects, including treatment facilities, pumping stations, and transmission systems. The role is ideally suited to candidates based in Leeds or Cardiff, though applications are welcomed from several UK locations, including Birmingham, Manchester, Sheffield, and Liverpool, with flexible working arrangements available. You will work on technically demanding, high-value projects within long-term delivery frameworks for major UK water utility providers. The role involves leading key mechanical engineering activities, applying technical expertise throughout the project lifecycle, and supporting the development of less experienced engineers. Building effective working relationships with clients, partners, and internal teams is a core part of the position. As a Senior Mechanical Engineer, you will lead mechanical design and project delivery from feasibility through detailed design and construction. You will provide technical leadership to multidisciplinary teams, focusing on water and wastewater treatment processes, pumping solutions, and pipework systems. Responsibilities include reviewing and overseeing design outputs, ensuring compliance with industry standards, and maintaining high technical quality across all stages of delivery. The role includes direct engagement with clients to define technical solutions, manage programme and cost constraints, and support successful project outcomes. You will also contribute to business development activities, including bid preparation, proposal development, and participation in technical discussions with clients. Digital engineering tools such as BIM and Plant 3D will be used to support efficient, coordinated design, alongside a strong emphasis on innovation, quality, and operational efficiency. These positions are suited to senior-level engineers with demonstrable experience in the water sector, particularly in treatment works, pumping installations, and mechanical systems. You should be self motivated, adaptable to project and client demands, and comfortable working within multidisciplinary teams to deliver high quality engineering solutions. Skills and Experience Required Proven experience delivering mechanical designs within the UK water utilities sector, including treatment facilities and pumping systems Chartered Engineer (CEng) status with IMechE or a relevant professional institution, or actively working towards chartership Strong understanding of current mechanical design standards and best practices within the water industry Experience using digital design tools such as BIM and Plant 3D Effective communication skills and the ability to collaborate across multidisciplinary teams A results focused approach, with the ability to manage competing priorities and deliver work to time and quality targets Employee ownership Extensive benefits package 37.5 hours a week If you are interested in working for a global engineering consultancy, please contact Cameron Green on or Email .
MTrec Ltd
Warehouse Shift Manager
MTrec Ltd Wallsend, Tyne And Wear
Rewards and Benefits on Offer; 25 days holiday plus bank holidays Immediate start available Overtime available Dayshift The opportunity to work with a well-established and rapidly growing North East based company A defined progression pathway to a Senior Management position in 3-5 years MTrec's New Opportunity; MTrec Technical are proudly representing our prestigious client, based in Wallsend, with their plans for growth and expansion, by recruiting a Warehouse Shift Manager to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a well-established player in their specialist sector in the North East and supplies its quality products and services nationally. You will be joining an exciting and rapidly expanding business, where you will enjoy a varied working environment, a great team culture and an excellent new career move. The Job You'll Do; Hands on operational leadership on shift Day to day supervision of the site, ensuring flow, safety, performance and compliance Lead areas with emphasis on Health & Safety, Food Safety and HR Support audits, documentation, corrective actions and training Manage HR processes including recruitment, onboarding, performance and ER Conduct inspections, investigations and continuous improvement activity Over time, expand responsibilities into analysis, reporting and broader leadership as part of succession development About You; Experience in a fast-paced warehouse or production environment (Food/FMCG desirable) Proven team management experience, including coaching and performance management Strong Health & Safety background, ideally formally qualified or with demonstrable experience Experience or capability in Food Safety and working to standards such as BRCGS Confident managing HR processes (disciplinary, grievance, recruitment, onboarding, training) Comfortable as a hands on "working manager" with strong presence on the warehouse floor Ambition to progress into a Senior Warehouse Manager role within 3-5 years Good communication skills, able to support cross shift continuity Able to balance compliance requirements with operational delivery Comfortable working in a fast paced, high-volume environment with growth expectations
Apr 13, 2026
Full time
Rewards and Benefits on Offer; 25 days holiday plus bank holidays Immediate start available Overtime available Dayshift The opportunity to work with a well-established and rapidly growing North East based company A defined progression pathway to a Senior Management position in 3-5 years MTrec's New Opportunity; MTrec Technical are proudly representing our prestigious client, based in Wallsend, with their plans for growth and expansion, by recruiting a Warehouse Shift Manager to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a well-established player in their specialist sector in the North East and supplies its quality products and services nationally. You will be joining an exciting and rapidly expanding business, where you will enjoy a varied working environment, a great team culture and an excellent new career move. The Job You'll Do; Hands on operational leadership on shift Day to day supervision of the site, ensuring flow, safety, performance and compliance Lead areas with emphasis on Health & Safety, Food Safety and HR Support audits, documentation, corrective actions and training Manage HR processes including recruitment, onboarding, performance and ER Conduct inspections, investigations and continuous improvement activity Over time, expand responsibilities into analysis, reporting and broader leadership as part of succession development About You; Experience in a fast-paced warehouse or production environment (Food/FMCG desirable) Proven team management experience, including coaching and performance management Strong Health & Safety background, ideally formally qualified or with demonstrable experience Experience or capability in Food Safety and working to standards such as BRCGS Confident managing HR processes (disciplinary, grievance, recruitment, onboarding, training) Comfortable as a hands on "working manager" with strong presence on the warehouse floor Ambition to progress into a Senior Warehouse Manager role within 3-5 years Good communication skills, able to support cross shift continuity Able to balance compliance requirements with operational delivery Comfortable working in a fast paced, high-volume environment with growth expectations
Commercial Account Handler/Supervisor
Trades Workforce Solutions Watford, Hertfordshire
Job Title: Commercial Account Handler / Supervisor Location: Watford, Hertfordshire Salary: Circa £55k + Benefits Reports To: Commercial Manager / Account Director Job Purpose We are looking for an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients while providing day-to-day support and oversight to a team of Account Handlers. This role suits a senior handler ready to step into a supervisory position, or an existing supervisor looking to remain hands on with clients. Key Responsibilities Client & Account Handling Manage a portfolio of commercial insurance clients, delivering a high standard of service Handle renewals, new business, mid term adjustments, and policy documentation Act as a key point of contact for clients, insurers, and internal stakeholders Negotiate terms with insurers to secure competitive and appropriate cover Support Account Executives and Account Directors with client servicing Supervisory & Team Support Provide guidance and support to Account Handlers, acting as a point of escalation Assist with workload management and prioritisation within the team Support onboarding and development of junior team members Ensure team adherence to FCA compliance, procedures, and service standards Compliance & Administration Ensure all documentation and processes meet FCA and internal compliance standards Maintain accurate client records and management information Experience & Skills Required Essential 4+ years' experience in a Commercial Account Handler role Strong technical knowledge of commercial insurance products Proven ability to manage a client portfolio independently Excellent communication, organisation, and problem solving skills Desirable (Not Essential) Previous supervisory, mentoring, or team lead experience Client facing experience, including meetings and reviews Experience supporting Account Executives or managing larger or more complex accounts Personal Attributes Confident, professional, and client focused Supportive leadership style with a hands on approach Strong attention to detail and high standards Proactive and solutions oriented mindset What We Offer Competitive salary depending on experience Clear progression opportunities Supportive and collaborative working environment Contact Expert: Glenn Youens, Senior Consultant on Email:
Apr 12, 2026
Full time
Job Title: Commercial Account Handler / Supervisor Location: Watford, Hertfordshire Salary: Circa £55k + Benefits Reports To: Commercial Manager / Account Director Job Purpose We are looking for an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients while providing day-to-day support and oversight to a team of Account Handlers. This role suits a senior handler ready to step into a supervisory position, or an existing supervisor looking to remain hands on with clients. Key Responsibilities Client & Account Handling Manage a portfolio of commercial insurance clients, delivering a high standard of service Handle renewals, new business, mid term adjustments, and policy documentation Act as a key point of contact for clients, insurers, and internal stakeholders Negotiate terms with insurers to secure competitive and appropriate cover Support Account Executives and Account Directors with client servicing Supervisory & Team Support Provide guidance and support to Account Handlers, acting as a point of escalation Assist with workload management and prioritisation within the team Support onboarding and development of junior team members Ensure team adherence to FCA compliance, procedures, and service standards Compliance & Administration Ensure all documentation and processes meet FCA and internal compliance standards Maintain accurate client records and management information Experience & Skills Required Essential 4+ years' experience in a Commercial Account Handler role Strong technical knowledge of commercial insurance products Proven ability to manage a client portfolio independently Excellent communication, organisation, and problem solving skills Desirable (Not Essential) Previous supervisory, mentoring, or team lead experience Client facing experience, including meetings and reviews Experience supporting Account Executives or managing larger or more complex accounts Personal Attributes Confident, professional, and client focused Supportive leadership style with a hands on approach Strong attention to detail and high standards Proactive and solutions oriented mindset What We Offer Competitive salary depending on experience Clear progression opportunities Supportive and collaborative working environment Contact Expert: Glenn Youens, Senior Consultant on Email:
Head of Quality
Trades Workforce Solutions Lewes, Sussex
Head of Quality (Quality, Health, Safety & Environment) Location: Lewes, East Sussex Salary: £60,000 - £75,000 (dependent on experience) Company Overview Talented People are proud to be partnered with a leading UK-based manufacturer specialising in advanced electronic and mechanical systems for the public transport sector. With global reach and a reputation for quality, innovation, and reliability, the company designs and manufactures cutting edge solutions to exacting standards at their headquarters in East Sussex. Job Overview The QHSE Manager is a pivotal role responsible for ensuring and improving quality, health and safety, and environmental standards across the business. This includes overseeing quality assurance and control, maintaining ISO certifications, ensuring compliance with industry specific regulations (e.g., IPC standards for electronics), and driving a culture of continuous improvement. The ideal candidate will bring leadership, expertise, and a hands on approach within an electronics and mechanical assembly manufacturing environment. Key Responsibilities Quality Management: Develop, maintain, and enhance a certified QMS in alignment with ISO 9001 standards. Ensure full compliance with relevant customer, regulatory, and industry requirements. Lead quality planning, process validation, and PPAP submissions for automotive sector clients. Oversee QA and QC functions, ensuring adequate resourcing and training. Conduct regular visits to global subsidiaries and OEM customers to ensure quality consistency. Health & Safety: Ensure compliance with occupational health and safety standards, including safe handling of ESD sensitive components and hazardous materials. Carry out risk assessments, lead safety investigations, and coordinate corrective actions. Deliver relevant training in H&S procedures across departments. Environmental Management: Maintain ISO 14001 certification and ensure compliance with REACH, RoHS, and environmental regulations. Oversee e waste disposal, chemical storage, and initiatives to improve resource efficiency. Systems & Continuous Improvement: Champion continuous improvement initiatives using tools such as 8D, FMEA, SPC, and Lean Six Sigma. Manage document control for QHSE policies, SOPs, and process instructions. Analyse and report key metrics including defect rates, audit findings, and incident logs. Required Qualifications & Experience Degree or equivalent in Engineering, Quality, or a related technical discipline. At least 5 years' QHSE experience within electronics manufacturing or mechanical assembly. Strong working knowledge of ISO 9001 and ISO 14001. Hands on experience with root cause analysis, audits, PPAP, APQP, and control plans. Proficient in MS Office and QHSE software systems. Desirable Skills & Knowledge Working knowledge of IATF16949, IPC A-610, IPC/WHMA A-620. Experience with product realisation, design and process transfer. Multilingual communication skills (French, German, or Spanish desirable). Experience supporting compliance within regulated international supply chains. Key Competencies Detail oriented with strong analytical and problem solving skills. Effective communicator with excellent leadership and coaching abilities. Able to work cross functionally with engineering, manufacturing, and commercial teams. Demonstrated ability to maintain compliance and foster a culture of quality and safety. Salary, Bonus & Benefits Salary: £60,000 - £75,000 DOE Bonuses: Personal and company performance bonuses Hours: 40 hour week with flexible working between 07:30 - 09:30 start and 15:30 - 17:30 finish Holiday: 25 days annual leave + bank holidays Pension: 6% employer contribution Healthcare: Full private medical insurance (including dependants) Other benefits: Staff social events Modern office and engineering facilities Career development support
Apr 12, 2026
Full time
Head of Quality (Quality, Health, Safety & Environment) Location: Lewes, East Sussex Salary: £60,000 - £75,000 (dependent on experience) Company Overview Talented People are proud to be partnered with a leading UK-based manufacturer specialising in advanced electronic and mechanical systems for the public transport sector. With global reach and a reputation for quality, innovation, and reliability, the company designs and manufactures cutting edge solutions to exacting standards at their headquarters in East Sussex. Job Overview The QHSE Manager is a pivotal role responsible for ensuring and improving quality, health and safety, and environmental standards across the business. This includes overseeing quality assurance and control, maintaining ISO certifications, ensuring compliance with industry specific regulations (e.g., IPC standards for electronics), and driving a culture of continuous improvement. The ideal candidate will bring leadership, expertise, and a hands on approach within an electronics and mechanical assembly manufacturing environment. Key Responsibilities Quality Management: Develop, maintain, and enhance a certified QMS in alignment with ISO 9001 standards. Ensure full compliance with relevant customer, regulatory, and industry requirements. Lead quality planning, process validation, and PPAP submissions for automotive sector clients. Oversee QA and QC functions, ensuring adequate resourcing and training. Conduct regular visits to global subsidiaries and OEM customers to ensure quality consistency. Health & Safety: Ensure compliance with occupational health and safety standards, including safe handling of ESD sensitive components and hazardous materials. Carry out risk assessments, lead safety investigations, and coordinate corrective actions. Deliver relevant training in H&S procedures across departments. Environmental Management: Maintain ISO 14001 certification and ensure compliance with REACH, RoHS, and environmental regulations. Oversee e waste disposal, chemical storage, and initiatives to improve resource efficiency. Systems & Continuous Improvement: Champion continuous improvement initiatives using tools such as 8D, FMEA, SPC, and Lean Six Sigma. Manage document control for QHSE policies, SOPs, and process instructions. Analyse and report key metrics including defect rates, audit findings, and incident logs. Required Qualifications & Experience Degree or equivalent in Engineering, Quality, or a related technical discipline. At least 5 years' QHSE experience within electronics manufacturing or mechanical assembly. Strong working knowledge of ISO 9001 and ISO 14001. Hands on experience with root cause analysis, audits, PPAP, APQP, and control plans. Proficient in MS Office and QHSE software systems. Desirable Skills & Knowledge Working knowledge of IATF16949, IPC A-610, IPC/WHMA A-620. Experience with product realisation, design and process transfer. Multilingual communication skills (French, German, or Spanish desirable). Experience supporting compliance within regulated international supply chains. Key Competencies Detail oriented with strong analytical and problem solving skills. Effective communicator with excellent leadership and coaching abilities. Able to work cross functionally with engineering, manufacturing, and commercial teams. Demonstrated ability to maintain compliance and foster a culture of quality and safety. Salary, Bonus & Benefits Salary: £60,000 - £75,000 DOE Bonuses: Personal and company performance bonuses Hours: 40 hour week with flexible working between 07:30 - 09:30 start and 15:30 - 17:30 finish Holiday: 25 days annual leave + bank holidays Pension: 6% employer contribution Healthcare: Full private medical insurance (including dependants) Other benefits: Staff social events Modern office and engineering facilities Career development support
Customer Support Specialist
Hiya Inc.
About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Role Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping us build the systems and processes that will support continued growth. This role exists because our support function is at an inflection point-we're moving from reactive ticket handling to building a scalable support framework that maintains high quality as volume increases. In this role, you'll own customer satisfaction outcomes for our enterprise segment, with direct accountability for resolution times, first-response quality, and overall customer experience. You'll make daily judgment calls about ticket prioritization, escalation paths, and when to involve other teams. Beyond resolving individual issues, you'll identify patterns in customer needs and translate them into playbooks and processes that improve how the entire team operates. This is a role for someone who sees support as both a craft and a system-building opportunity. What You'll Do Own the full support lifecycle for Strategic Operators and Enterprise Customers, making real-time decisions about ticket prioritization, routing, and resolution approaches to consistently meet SLA commitments for time to resolution and solution quality on first response Build and maintain support playbooks, processes, and documentation that codify best practices and enable the team to handle increasing complexity and volume without sacrificing quality Identify recurring customer pain points and patterns across tickets, translating these insights into actionable process improvements and clear feedback loops with Product and Engineering teams Operate with significant autonomy in determining how to solve customer problems within established frameworks, escalating strategically when issues require cross-functional alignment or have broader product implications Navigate ambiguity in customer issues that may lack clear documentation or precedent, using technical judgment and resourcefulness to research, test, and deliver accurate solutions What Success Looks Like Customer satisfaction scores remain high and resolution metrics improve as ticket volume scales, demonstrating that quality support can be delivered efficiently without compromising the customer experience Support processes and playbooks you create reduce time-to-competency for future team members and enable faster, more consistent resolution across the team Your insights from customer interactions directly influence product improvements and operational decisions, strengthening the feedback loop between support and the broader organization What We're Looking For Required: 1-3 years of experience in customer support, preferably in a fast-paced SaaS environment Hands on experience with support platforms such as Zendesk or Salesforce Service Cloud Technical aptitude sufficient to troubleshoot product issues, understand API basics, and communicate effectively with engineering teams Demonstrated interest in or experience building support documentation, playbooks, or process improvements Strong written communication skills with attention to clarity and detail Preferred: Experience supporting telecommunications or carrier customers Exposure to enterprise or strategic account support models Process oriented mindset with genuine interest in building scalable systems, not just solving individual problems Ownership mentality-you follow issues through to resolution and proactively identify ways to prevent similar issues in the future Comfort operating in environments where answers aren't always documented and creative problem solving is required Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers How We Work Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust. Every team member at Hiya is expected to live our core values: Serve, our customers and partners by holding a high bar for trust and quality Own, share in success and open up to failures Lead, listen, show up with a point of view but commit entirely once a decision has been made Improve, even if it means changing course or contradicting ourselves Do, rather than observe Our Interview Process Process Overview Our standard interview process follows this sequence: Initial Screen: We confirm baseline alignment, role interest, relevant experience, and logistics. Hiring Manager (HM) Screen: We evaluate role fit, expectations, and execution readiness. Take Home Working Assignment: You'll complete a take home, role-relevant assignment designed to reflect the kind of work you would do at Hiya. The assignment focuses on how you think, prioritize, and explain your approach. You'll review your work and discuss your reasoning with the interview panel. Assignment-Based Interview Loop: Interviewers will explore how you think through the work, ask questions, respond to feedback, and adapt your approach. Each interviewer focuses on specific competencies and how you make decisions, navigate tradeoffs, and collaborate in real time. Future Hiya Value Interview: An independent conversation focused on your long-term potential, judgment under ambiguity, and ability to create sustained value as scope and complexity increase. How We Invest in You Compensation & Ownership Base Salary: Compensation is determined by role scope, skills, experience, location, and market data. Equity Compensation: ownership aligned with your impact and the company's growth Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in office days This position is based in London, UK. Office post code: W1F 8WE Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us!
Apr 12, 2026
Full time
About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Role Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping us build the systems and processes that will support continued growth. This role exists because our support function is at an inflection point-we're moving from reactive ticket handling to building a scalable support framework that maintains high quality as volume increases. In this role, you'll own customer satisfaction outcomes for our enterprise segment, with direct accountability for resolution times, first-response quality, and overall customer experience. You'll make daily judgment calls about ticket prioritization, escalation paths, and when to involve other teams. Beyond resolving individual issues, you'll identify patterns in customer needs and translate them into playbooks and processes that improve how the entire team operates. This is a role for someone who sees support as both a craft and a system-building opportunity. What You'll Do Own the full support lifecycle for Strategic Operators and Enterprise Customers, making real-time decisions about ticket prioritization, routing, and resolution approaches to consistently meet SLA commitments for time to resolution and solution quality on first response Build and maintain support playbooks, processes, and documentation that codify best practices and enable the team to handle increasing complexity and volume without sacrificing quality Identify recurring customer pain points and patterns across tickets, translating these insights into actionable process improvements and clear feedback loops with Product and Engineering teams Operate with significant autonomy in determining how to solve customer problems within established frameworks, escalating strategically when issues require cross-functional alignment or have broader product implications Navigate ambiguity in customer issues that may lack clear documentation or precedent, using technical judgment and resourcefulness to research, test, and deliver accurate solutions What Success Looks Like Customer satisfaction scores remain high and resolution metrics improve as ticket volume scales, demonstrating that quality support can be delivered efficiently without compromising the customer experience Support processes and playbooks you create reduce time-to-competency for future team members and enable faster, more consistent resolution across the team Your insights from customer interactions directly influence product improvements and operational decisions, strengthening the feedback loop between support and the broader organization What We're Looking For Required: 1-3 years of experience in customer support, preferably in a fast-paced SaaS environment Hands on experience with support platforms such as Zendesk or Salesforce Service Cloud Technical aptitude sufficient to troubleshoot product issues, understand API basics, and communicate effectively with engineering teams Demonstrated interest in or experience building support documentation, playbooks, or process improvements Strong written communication skills with attention to clarity and detail Preferred: Experience supporting telecommunications or carrier customers Exposure to enterprise or strategic account support models Process oriented mindset with genuine interest in building scalable systems, not just solving individual problems Ownership mentality-you follow issues through to resolution and proactively identify ways to prevent similar issues in the future Comfort operating in environments where answers aren't always documented and creative problem solving is required Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers How We Work Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust. Every team member at Hiya is expected to live our core values: Serve, our customers and partners by holding a high bar for trust and quality Own, share in success and open up to failures Lead, listen, show up with a point of view but commit entirely once a decision has been made Improve, even if it means changing course or contradicting ourselves Do, rather than observe Our Interview Process Process Overview Our standard interview process follows this sequence: Initial Screen: We confirm baseline alignment, role interest, relevant experience, and logistics. Hiring Manager (HM) Screen: We evaluate role fit, expectations, and execution readiness. Take Home Working Assignment: You'll complete a take home, role-relevant assignment designed to reflect the kind of work you would do at Hiya. The assignment focuses on how you think, prioritize, and explain your approach. You'll review your work and discuss your reasoning with the interview panel. Assignment-Based Interview Loop: Interviewers will explore how you think through the work, ask questions, respond to feedback, and adapt your approach. Each interviewer focuses on specific competencies and how you make decisions, navigate tradeoffs, and collaborate in real time. Future Hiya Value Interview: An independent conversation focused on your long-term potential, judgment under ambiguity, and ability to create sustained value as scope and complexity increase. How We Invest in You Compensation & Ownership Base Salary: Compensation is determined by role scope, skills, experience, location, and market data. Equity Compensation: ownership aligned with your impact and the company's growth Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in office days This position is based in London, UK. Office post code: W1F 8WE Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us!
Sales Associate - V S London Westfield (N114550)
Next Careers
Sales Associate - V S London Westfield (N114550) Job ID Job ID N114550 Team Team Retail Location Location London Contract Type Contract Type Temp Job Schedule Job Schedule Full time Contract End Contract End 01/06/2026 Salary Salary £12.10 - £13.96 per hour Posting Date Posting Date 04/04/2026 Apply Before Apply Before 25/04/2026 SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Mon 06:00 - 14:00; Tue 06:00 - 14:00; Wed 06:00 - 14:00; Thu 06:00 - 14:00; Fri 06:00 - 14:00 About the role As a Sales Associate at Victoria's Secret you'll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun, however we can give you an idea of what's in store for you Customer Service - through your passion for our products, you'll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best Visual Merchandising - with the training provided you'll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn't even know they needed! Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures About you Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers Team Player - You are flexible, supportive and contribute to a positive working environment for all team members Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day Being part of our iconic world isn't the only thing we have on offer, you'll also have access to: Set flexible working schedules to suit both the business and your lifestyle 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store Exclusive offers from over 3,500 retailers through Reward Gateway Incentives and competitions with amazing prizes that run all year round Access to free financial, health, and wellbeing services, including 24/7 digital GP Learning and development opportunities, as well as on-the-job training Core benefits such as pension contributions and life assurance Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line) What's Next? Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths. Pre-screening Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. In-store Assessment Show us what you can do. You'll be invited to an in-store assessment or interview to experience the role first-hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview. Offer If it's the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there's space for you to make your mark. Explore similar opportunities across our business. You've probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today's retail world. About Victoria's Secret Victoria's Secret UK & IRE is a joint venture between Victoria's Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We're home to the world's most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it's our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you're passionate about the brand, aligned with our values, and excited to grow - even if you don't tick every box - we'd still love to hear from you. So, apply today and help to shape the future of one of the world's most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves. Are you ready to take it on? Challenges. Opportunities. The future. Let's take it on at NEXT.
Apr 12, 2026
Full time
Sales Associate - V S London Westfield (N114550) Job ID Job ID N114550 Team Team Retail Location Location London Contract Type Contract Type Temp Job Schedule Job Schedule Full time Contract End Contract End 01/06/2026 Salary Salary £12.10 - £13.96 per hour Posting Date Posting Date 04/04/2026 Apply Before Apply Before 25/04/2026 SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Mon 06:00 - 14:00; Tue 06:00 - 14:00; Wed 06:00 - 14:00; Thu 06:00 - 14:00; Fri 06:00 - 14:00 About the role As a Sales Associate at Victoria's Secret you'll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun, however we can give you an idea of what's in store for you Customer Service - through your passion for our products, you'll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best Visual Merchandising - with the training provided you'll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn't even know they needed! Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures About you Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers Team Player - You are flexible, supportive and contribute to a positive working environment for all team members Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day Being part of our iconic world isn't the only thing we have on offer, you'll also have access to: Set flexible working schedules to suit both the business and your lifestyle 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store Exclusive offers from over 3,500 retailers through Reward Gateway Incentives and competitions with amazing prizes that run all year round Access to free financial, health, and wellbeing services, including 24/7 digital GP Learning and development opportunities, as well as on-the-job training Core benefits such as pension contributions and life assurance Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line) What's Next? Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths. Pre-screening Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. In-store Assessment Show us what you can do. You'll be invited to an in-store assessment or interview to experience the role first-hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview. Offer If it's the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there's space for you to make your mark. Explore similar opportunities across our business. You've probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today's retail world. About Victoria's Secret Victoria's Secret UK & IRE is a joint venture between Victoria's Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We're home to the world's most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it's our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you're passionate about the brand, aligned with our values, and excited to grow - even if you don't tick every box - we'd still love to hear from you. So, apply today and help to shape the future of one of the world's most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves. Are you ready to take it on? Challenges. Opportunities. The future. Let's take it on at NEXT.
Access Talent Group
Senior / Principal Structural Engineer
Access Talent Group
Overview We're hiring on behalf of our client who is a leader in sustainable design and engineering solutions. Are you a skilled Structural Engineer looking for an exciting new challenge? Do you want to work on some of the most innovative and recognised projects? If so, this opportunity in Sheffield could be the perfect fit for you! The Role As a Structural Design Engineer, you'll play a vital role in designing and analysing building structures while supporting projects from concept to completion. Responsibilities Developing detailed, creative structural designs and specifications using advanced 3D software. Producing high-quality written reports for internal and external stakeholders. Collaborating with architects, clients, and multidisciplinary teams to create efficient and integrated solutions. Ensuring health, safety, and sustainability are prioritised in all designs. Mentoring junior team members and verifying their calculations, drawings, and specifications. About You The ideal candidate will bring a combination of technical expertise and creative thinking. You should have: A degree in civil or structural engineering. Chartered status or progress towards becoming a Chartered Structural Engineer A passion for innovative and sustainable design, with a willingness to explore new techniques. Knowledge of CDM Regulations and British Standards. Excellent communication skills, with the ability to convey complex ideas effectively. Strong organizational and time-management skills to meet deadlines. What's on Offer This is an excellent opportunity to join a dynamic and growing team within a highly respected organisation. Benefits include: Competitive salary with annual reviews. Generous holiday package: 26 days, increasing to 31 with loyalty days, plus bank holidays. Hybrid working options for greater flexibility. Comprehensive training and development programs, including mentoring from industry leaders. Involvement in cutting-edge, sustainable projects. Access to an ICE Training Agreement. Opportunities to lead and engage in business development and client-facing activities.
Apr 12, 2026
Full time
Overview We're hiring on behalf of our client who is a leader in sustainable design and engineering solutions. Are you a skilled Structural Engineer looking for an exciting new challenge? Do you want to work on some of the most innovative and recognised projects? If so, this opportunity in Sheffield could be the perfect fit for you! The Role As a Structural Design Engineer, you'll play a vital role in designing and analysing building structures while supporting projects from concept to completion. Responsibilities Developing detailed, creative structural designs and specifications using advanced 3D software. Producing high-quality written reports for internal and external stakeholders. Collaborating with architects, clients, and multidisciplinary teams to create efficient and integrated solutions. Ensuring health, safety, and sustainability are prioritised in all designs. Mentoring junior team members and verifying their calculations, drawings, and specifications. About You The ideal candidate will bring a combination of technical expertise and creative thinking. You should have: A degree in civil or structural engineering. Chartered status or progress towards becoming a Chartered Structural Engineer A passion for innovative and sustainable design, with a willingness to explore new techniques. Knowledge of CDM Regulations and British Standards. Excellent communication skills, with the ability to convey complex ideas effectively. Strong organizational and time-management skills to meet deadlines. What's on Offer This is an excellent opportunity to join a dynamic and growing team within a highly respected organisation. Benefits include: Competitive salary with annual reviews. Generous holiday package: 26 days, increasing to 31 with loyalty days, plus bank holidays. Hybrid working options for greater flexibility. Comprehensive training and development programs, including mentoring from industry leaders. Involvement in cutting-edge, sustainable projects. Access to an ICE Training Agreement. Opportunities to lead and engage in business development and client-facing activities.
Assistant Restaurant Manager - Duck and Rice
Battersea Academy for Skills & Employment (BASE)
Duck and Rice Location: Battersea Power Station Hours: Full time Salary: Competitive Assistant Restaurant Manager Reporting to: General Manager / Restaurant Manager Job Summary The Assistant Restaurant Manager's primary role is to support the General Manager and Restaurant Managers in the overall operation of the restaurant, ensuring exceptional guest experience, efficient service delivery, and smooth day-to-day running of the floor. The Assistant Restaurant Manager is responsible for supervising the service team, maintaining standards, ensuring compliance with company policies, and leading by example in all aspects of hospitality and operational excellence. The Assistant Restaurant Manager takes direction from the General Manager and works closely with all Heads of Department to achieve business objectives, uphold service standards, and drive team performance. Responsibilities Pre-Service Attend and lead daily briefings, meetings, and training sessions as required Ensure the team is fully knowledgeable of restaurant offers, products, and events Communicate specials, limited availability items, and operational updates Oversee restaurant set-up to specified standards for service Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.) Check menus, bill folders, and operational materials Review reservations, VIPs, regular guests, and special requests Ensure staffing levels are adequate for service Conduct pre-service floor checks (cleanliness, lighting, music, temperature, hygiene standards) Ensure compliance with licensing and safety regulations before service begins Service Lead and supervise the service team to deliver exceptional guest experience Provide a welcoming, professional, and personalised service at all times Support and guide, Waiters, and Commis Waiters during service Ensure full sequence of service is consistently followed Monitor EPOS entries and service flow to ensure balanced kitchen orders Manage guest feedback, complaints, and service recovery professionally Monitor food and beverage quality, presentation, and wait times Ensure regular guests are acknowledged and special occasions are recognised Maintain strong floor presence and anticipate operational challenges Assist with rota management and staff deployment during service Ensure smooth communication between kitchen and front of house Oversee billing accuracy and cash handling procedures Ensure liquor licence compliance at all times Escalate major operational or guest issues to the General Manager Post-Service Ensure a structured and efficient closing procedure Conduct end-of-shift debrief with team Review service performance and identify areas for improvement Ensure accurate cashing up and reconciliation Complete daily reports as required Ensure the restaurant is left clean, secure, and compliant Team Leadership & Development Support recruitment, onboarding, and training of new team members Provide ongoing coaching and performance feedback Assist with performance reviews and disciplinary processes Promote a positive, professional, and motivating working environment Lead by example in attitude, grooming, punctuality, and professionalism Encourage teamwork and strong interdepartmental communication Financial & Operational Responsibilities Support cost control initiatives (labour, wastage, breakages) Monitor daily sales performance and KPIs Assist with stock control and inventory management Ensure compliance with company procedures and brand standards Contribute to achieving budgeted revenue and profit targets General and Statutory Develop and maintain exemplary food and beverage knowledge Maintain high levels of personal appearance and grooming as per company standards Be fully conversant with all Company policies and procedures Ensure no actions jeopardise the restaurant's liquor licence Pass and maintain all compliance training Health and Safety & Staff Welfare Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department
Apr 12, 2026
Full time
Duck and Rice Location: Battersea Power Station Hours: Full time Salary: Competitive Assistant Restaurant Manager Reporting to: General Manager / Restaurant Manager Job Summary The Assistant Restaurant Manager's primary role is to support the General Manager and Restaurant Managers in the overall operation of the restaurant, ensuring exceptional guest experience, efficient service delivery, and smooth day-to-day running of the floor. The Assistant Restaurant Manager is responsible for supervising the service team, maintaining standards, ensuring compliance with company policies, and leading by example in all aspects of hospitality and operational excellence. The Assistant Restaurant Manager takes direction from the General Manager and works closely with all Heads of Department to achieve business objectives, uphold service standards, and drive team performance. Responsibilities Pre-Service Attend and lead daily briefings, meetings, and training sessions as required Ensure the team is fully knowledgeable of restaurant offers, products, and events Communicate specials, limited availability items, and operational updates Oversee restaurant set-up to specified standards for service Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.) Check menus, bill folders, and operational materials Review reservations, VIPs, regular guests, and special requests Ensure staffing levels are adequate for service Conduct pre-service floor checks (cleanliness, lighting, music, temperature, hygiene standards) Ensure compliance with licensing and safety regulations before service begins Service Lead and supervise the service team to deliver exceptional guest experience Provide a welcoming, professional, and personalised service at all times Support and guide, Waiters, and Commis Waiters during service Ensure full sequence of service is consistently followed Monitor EPOS entries and service flow to ensure balanced kitchen orders Manage guest feedback, complaints, and service recovery professionally Monitor food and beverage quality, presentation, and wait times Ensure regular guests are acknowledged and special occasions are recognised Maintain strong floor presence and anticipate operational challenges Assist with rota management and staff deployment during service Ensure smooth communication between kitchen and front of house Oversee billing accuracy and cash handling procedures Ensure liquor licence compliance at all times Escalate major operational or guest issues to the General Manager Post-Service Ensure a structured and efficient closing procedure Conduct end-of-shift debrief with team Review service performance and identify areas for improvement Ensure accurate cashing up and reconciliation Complete daily reports as required Ensure the restaurant is left clean, secure, and compliant Team Leadership & Development Support recruitment, onboarding, and training of new team members Provide ongoing coaching and performance feedback Assist with performance reviews and disciplinary processes Promote a positive, professional, and motivating working environment Lead by example in attitude, grooming, punctuality, and professionalism Encourage teamwork and strong interdepartmental communication Financial & Operational Responsibilities Support cost control initiatives (labour, wastage, breakages) Monitor daily sales performance and KPIs Assist with stock control and inventory management Ensure compliance with company procedures and brand standards Contribute to achieving budgeted revenue and profit targets General and Statutory Develop and maintain exemplary food and beverage knowledge Maintain high levels of personal appearance and grooming as per company standards Be fully conversant with all Company policies and procedures Ensure no actions jeopardise the restaurant's liquor licence Pass and maintain all compliance training Health and Safety & Staff Welfare Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department

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