2794 jobs found

PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS

PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS

Urban Planters - Branch Manager Location: Reading Contract: Full Time 37.5 hours per week, Permanent Reporting To: Head of Operations The Role: Responsible for overall running of the branch including ensuring that the branch meets annual revenue and profit targets. The branch manager oversees a team, including Service Supervisor, Maintenance Technicians, Installation Technicians and Administrators, to ensure the delivery of high-quality services to customers within the branch, as well as the Health, Safety and wellbeing of all staff and customers. Branch manager is responsible for recruiting, motivating and managing the entire branch. The branch manager will support driving sales growth through engaging technicians in leads to promote both existing and new business opportunities whilst maintaining a sustainable margin. This role is a split office and field-based management position. Principal Duties and Responsibilities: Staff Management: Oversee staff recruitment, absences, and HR responsibilities. Ensure the team meets contractual obligations and service targets. Support Local Technicians in meeting customer plant needs and promoting additional services and products. Provide training, coaching, field accompaniment, performance reviews, and team meetings for Maintenance and Installation Technicians. Support with retaining relationships with high profile customers across the branch territory by conducting reviews where required with Business Development Managers/Key Account Managers. Service Responsibilities Monitor and manage profit and loss responsibilities. Work to meet deadlines and customer expectations. Ensure service resources are available to meet the contractual and ad hoc needs of our customers. Regularly review service routes to optimise profitability per technician. Recruit the service team to budgeted headcount and ensure adequate training and management support is given to minimise service churn. Directly line manage installation team and support service supervisor to directly line manage maintenance technicians within the branch. Set targets for the service team and manage performance against agreed KPIs. Ensure compliance with business instructions related to the health and safety of staff, customers, site contractors, the public, and the environment. Manage relationships with third party suppliers to ensure they adequately meet the needs of the branch operation. Analysing data to reduce risk and make informed decisions. Administration Recruit the admin team to budgeted headcount and ensure adequate training and management support is given to minimise admin churn. Ensure the branch operation adheres to the divisional H&S management system and risk control systems. Ensure the branch adheres to the plant passport process to comply with legislation. Other Duties: Perform any reasonable duties that may arise in the course of the job. Requirements: Required Experience: Experienced in managing and controlling budgets. Knowledge and experienced in planning, and ensuring contingency plans are in place to deal with unforeseen issues. Skilled in managing large and unpredictable workloads. Experienced in business to business service / customer relationships. Management or supervisory experience for a minimum of 2 years. Skilled in managing and motivating people and utilising resources effectively. Previous experience working within similar industry. Required Competencies: Key Competencies: Delivers Results Acts Commercially Manages Self Coach and develop Display Leadership Work with Others Skills: Good IT skills Clear and effective communication skills Demonstrates excellent customer service skills Ability to work well under pressure and meet business targets Holds a driving licence with up to a maximum of 6 points on the driving licence. Personality: Has a passion for plants and what plants can do for our customers Resilient Self-confident Maintains a positive attitude Excellent problem solver Takes pride in their work Helpful and adaptable Displays a sense of humour Image: Presents themselves in a well-groomed and smart manner. Personal Circumstances: Holds a driving licence with up to a maximum of 6 points on the driving licence. Willingness to engage in ongoing development. Ability to work flexibly, including evenings, overnight and weekends to meet business needs. Formal Education, Qualifications or Training - Essential and Desirable Prior training or experience within a similar industry (Essential) Benefits: All salary and benefits will be discussed at the application stage with the Hiring Manager.

Overview Inspired Villages is seeking an experienced Village General Manager to lead Ledian Gardens, a thriving retirement village in Leeds, Kent. This senior leadership role offers the opportunity to manage operations, lead diverse teams, and create an exceptional living experience for residents aged 65+, within a growing and values-driven organisation. We are looking for an experienced leader to step into the role of Village Manager at Ledian Gardens, our vibrant retirement community in Leeds village, Kent. Ledian Gardens welcomed our first residents in 2022 and has two development phases open, with a third due to start shortly. The village currently consists of 115 properties and offers residents, guests and members a range of facilities and services designed to offer a holistic approach to wellbeing, including restaurant, café, pool, gym and studio, along with beautiful, shared spaces and grounds. As a customer-driven business, our Village Managers are at the heart of everything we do. This is a senior leadership role where you'll take full responsibility for the performance, culture, and success of a busy and growing retirement village, creating a safe, welcoming, and vibrant community where residents, guests, family and visitors truly feel at home. As Village Manager, you'll lead multi-disciplinary teams, oversee operations, financial controls, customer experience, and commercial performance, and act as the face of the village for residents, families, and service partners. You'll balance strategic thinking with hands-on leadership, ensuring exceptional service, strong engagement, and a community that continues to flourish. You'll also work closely with the sales team based at the village, supporting future sales prospects, first sales and re-sales with a partnership approach and the delivery of service excellence. What does the future look like? Well, Inspired Villages is continuing to invest in building and operating more new communities, so you can be sure that there will be future opportunities to stretch and grow in our business. Our next community, already in the construction phase, is Little Mount Lake, located near Tunbridge Wells, with more to come in the South /Southeast. Recruitment Timeline We encourage you to submit your application as early as possible, as applications are reviewed on an ongoing basis. Interviews may be scheduled before the published closing date, and we reserve the right to close the advert early. The role will be advertised for two weeks, with a closing date of Wednesday, 18th February. First-stage interviews: Week commencing 23rd February Final-stage interviews: Week commencing 5th March Key Requirements Proven leadership experience with a people-centred, empathetic approach Extensive experience in a multi-disciplined service environment with the ability to motivate and hold teams accountable for results Qualifications or experience in a related sector Strong understanding of Health & Safety, compliance, and risk management Confident decision-maker with the ability to prioritise and adapt in a dynamic environment Results-driven with a track record of delivering objectives and driving performance Excellent communication and stakeholder management skills Resilient, solutions-focused, and comfortable with challenging ways of working to improve outcomes The Benefits Competitive salary, plus up to 20% annual bonus 33 days annual leave (inclusive of bank holidays) Holiday buying scheme, allowing you to purchase up to one additional week of leave Big birthdays off (those ending in a 0) Bupa Health Cash Plan, including access to an employee assistance programme Life Assurance at four times your annual salary 5% matched pension scheme Retail discounts across a wide range of outlets Wellbeing hub and resources, including discounts on wellbeing initiatives Cycle to work scheme and electric car sch

Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Llanelli Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

Account Exec / Customer Success Manager - Finance Aviation Sector Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have experience of upselling and rebooking subscriptions clients? Want to work for a dynamic and growing business intel and events business? Like the idea of onboarding, training and retaining finance sector clients? If yes, please read on The Company The company delivers data-driven insights, analytics, advisory services and events for the aviation finance community. They bring together the talent and experience of some of the industry's leading players to provide a fresh perspective on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec / Customer Success Manager As a Account Exec / Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers to maintain a positive customer experience Call customers to discuss current product usage and to identify opportunities to cross-sell and upsell Requirements for this Account Exec / Customer Success Manager role 1-3 years' experience in customer success or account management (within the business intelligence space) Experience of rebooking and upselling existing clients Detail oriented and analytical Energetic, Confident, Creative and Ambitious Strong communication and presentation skills (both written and verbal) Pro-Active, Organised, Team player If you fulfil the above requirements are interested in the role, please apply.

Partner Planning page is loaded Partner Planningremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Todayjob requisition id: JR100758 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is seeking to hire a Partner for their Planning team, based at the Global Headquarters on 55 Baker Street.We're looking to hire a driven, experienced and commercially minded Partner to play a key part in Knight Frank's London Planning Team. We are seeking a Partner who is primarily an expert in strategic land promotion and housebuilder planning applications. In this role, you will secure and lead new projects in this sector and guide clients and stakeholders through schemes across London and the South East.A wider range of experience of planning and development in London and the South East is also encouraged, as the role includes supporting the evolution and growth of the London Planning Team. Key Responsibilities Lead and grow client relationships within the housebuilder and strategic land sectors across London and the South East. Drive new business opportunities, winning and delivering high-profile projects. Oversee planning projects to the highest professional standards. Contribute to team strategy and growth, supporting the development of the London Planning Team. Mentor and manage team members, fostering professional development. Collaborate closely with Knight Frank's wider land and development teams. About You Chartered Planner (MRTPI) with 10+ years post-qualification experience. Proven expertise in housebuilder and strategic land planning, with a track record of leading notable schemes. Strong ability to build lasting client relationships and secure repeat and new business. Demonstrated experience in team leadership, strategy, and growth.This is an exceptional opportunity to join a market-leading firm and make a significant impact on planning and development in London and the South East.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details

Store Manager - Doncaster page is loaded Store Manager - Doncasterlocations: Doncaster, AUStime type: Full timeposted on: Posted Todayjob requisition id: R-109399At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience Build a loyal portfolio of existing and new customers Recruit, lead and grow a team with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success. About you You are an experience Store Manager, and you have: Worked in a multi-cultural retail environment with a minimum of 3 years' experience. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands. Excellent and proven leadership and coaching skills. Digital proficiency. A winning personality to easily establish trust relationships with customers, teams and stakeholders English skills What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience More about the role Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable at management level. We're looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. We're particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard. What we look for Experience in beauty retail and people leadership Able to control and meet sales and performance targets with outstanding planning and organising skills Experience of using data provided to make sound commercial and business decisions Ability to work collaboratively within a feedback culture Team coaching and development Ability to demonstrate outstanding communication and operational skills Leadership skills to achieve personal and business success. Good IT Skills Flexibility to work across Sunday to Saturday is required.

On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive

Contracts Manager Location: Yeovil office, covering 100 mile radius(Excluding Devon & Cornwall) Typically working Monday to Friday 39 hours. As a Contracts Manager for Novus, you'll get to see the impact and improvements your role delivers to your customers and team every day, taking your job satisfaction to whole new levels. This varied and challenging role offers you the opportunity to work with and manage a skilled and professional team, a secure environment with long term contracts and the opportunity to grow and learn. With responsibility for successfully leading a small team of Site Managers delivering Planned Kitchen, Bathrooms, Roofing, Windows and Door refurbishment and solar works in a Social Housing setting. Ensuring contracts are completed to programme, with zero defects, within budget and with no risk to Health & Safety of their operation team, the client, or the public. The successful candidate will be client facing and have extensive knowledge of Planned Works within Social Housing environment. Working 50/50 between site and office. Along with utilising your Contracts Management skills, you'll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH Option to buy or sell holidays Company pension scheme Up to 7.5% Company Car or Car Allowance Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more. Responsibilities Manage the selection and formation of site personnel teams (inc. sub contractors) as determined by individual contracts. Manage site personnel, work activities and resources to meet the requirements of individual contracts. Control individual contract progress, focusing completion within time frames and budget. Ensure all necessary contract documentation / reports are accurate and produced on time. Attend monthly client meetings to review performance and future planning of works. Working under the Senior Operations Manager you will support on the preparation, processing and selection of estimates, bids and tenders and the development of the procurement programme. Assist in the presentation of the contract brief to the client. About You: As an experienced Contracts Manager you will have the experience of working within a planned works contract including both internal and external works, within a social housing environment. Ideally you will hold SMSTS or associated NVQ, but if this has expired, we will support you to renew, it's the knowledge and skills that goes with the qualification that's essential to us. Our preferred candidate will be experienced, knowledgeable, be a self starter who is focused on delivery and able to communicate well with the team to ensure everyday runs smoothly. You will need to hold a Full UK driving licence to travel to Sites daily along with a DBS check. About Novus Property Solutions Novus Property Solutions is a dynamic, award winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family owned business with a rich 128 year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Location Oxford Westgate About Us Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us toTrustour colleagues to thinkCreativelyand plan for the sustained growth and development of Moss. For us this is about workingCollaborativelyand usingAgilityto achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer-focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high-performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimize stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical: Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand-aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme:Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend:We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan:Financial support for commuting. Cycle to Work Scheme:Encouraging eco-friendly travel. Discounted Gym Membership with PureGym:Promoting physical health and fitness. Life Insurance:Providing peace of mind for colleagues. Ongoing Development:Tailored to suit your career ambitions from day one. Access to Moss Learning:An online learning platform for skill enhancement. Employee Hub:Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift:Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, searchorTailorYourCareeron LinkedIn