Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Head of Customer to join our Newstrade Commercial team! The InPostNewstrade division specialises in final mile delivery for newspaper publishers and magazine distributors, covering 75% of the UK and Ireland with a 45% market share. Operating from 36 locations, it delivers almost 1bn newspapers, magazines, and collectibles to around 21,000 customers. The division includes core final mile operations, magazine primary distribution, corporate distribution, outsourced retail consultancy, and airside media placement. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast paced, impactful, and full of possibilities. About the role The Head of Customer will lead the strategy, performance, and long term success of our customer facing teams across InPost Newstrade. This leadership role combines strategic thinking, customer advocacy, and strong relationship management to maximise retention, expand revenue within key accounts, and deliver a consistently exceptional customer experience. What you'll be doing Customer Strategy & Leadership Support the Managing Director in developing and implementing the customer success strategy aligned with overall business goals and lead and develop the team. P+L ownership for FORE and Retail Consultancy. Lead customer planning frameworks across all key accounts and independent customers, ensuring clear success metrics, retention focus, and growth opportunities. Develop business cases that demonstrate ROI from customer led initiatives and operational enhancements. Account Management & Customer Growth Own strategic relationships with key customers to build long term partnerships. Drive expansion and value add opportunities within existing accounts, identifying new services, efficiencies, and partnership innovations. Lead Joint Business Planning development. Own customer value proposition articulation. Position IPN as partner of choice. Cross Functional Collaboration Partner closely with Operations, IT and key central services to drive best in class customer service and continual improvement. Work alongside Finance to ensure accurate forecasting of customer revenue, churn risk, and account level profitability. Serve as the customer voice in internal decision making, influencing value proposition and service improvements. Leadership & Team Development Lead, inspire, and develop our customer facing teams, setting clear objectives and performance standards. Represent the business at senior level forums, customer meetings, and industry events as a trusted strategic partner. Foster a culture focused on customer advocacy, continuous improvement, and operational excellence. What we need from you We're looking for people who thrive in a fast paced environment, love solving complex problems, and can balance immediate execution with long term planning. You'll have a natural curiosity, a passion for customers, and a drive to do things differently-and brilliantly. Proven experience in a senior customer success, account management, or client services leadership role. Background in logistics, retail, or publishing distribution sectors (ideally news/magazine) is preferred; FMCG also acceptable with retail emphasis. Strong understanding of B2B customer management and partnership driven account growth. Experience managing complex customer relationships and leading high value customer account management. Strong financial and analytical skills, comfortable working with forecasts, customer performance data, and profitability metrics. Exceptional communication and stakeholder engagement skills, including at C suite level. Entrepreneurial mindset with the ability to succeed in a fast paced, growth oriented environment. Perks of the job Build a secure future with a competitive Pension Scheme. Peace of mind with Life Insurance. Stay active with our Cycle2Work scheme. Get the support you need with our Employee Assistance Program. The InPost process We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two to three stages. Depending on the level of the role, a presentation or task may be included. Throughout our process, you will get the opportunity to meet a cross section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Our interviews are a combination of skills and experience + values based competency questions. Your talent partner will guide you through each stage. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Feb 06, 2026
Full time
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Head of Customer to join our Newstrade Commercial team! The InPostNewstrade division specialises in final mile delivery for newspaper publishers and magazine distributors, covering 75% of the UK and Ireland with a 45% market share. Operating from 36 locations, it delivers almost 1bn newspapers, magazines, and collectibles to around 21,000 customers. The division includes core final mile operations, magazine primary distribution, corporate distribution, outsourced retail consultancy, and airside media placement. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast paced, impactful, and full of possibilities. About the role The Head of Customer will lead the strategy, performance, and long term success of our customer facing teams across InPost Newstrade. This leadership role combines strategic thinking, customer advocacy, and strong relationship management to maximise retention, expand revenue within key accounts, and deliver a consistently exceptional customer experience. What you'll be doing Customer Strategy & Leadership Support the Managing Director in developing and implementing the customer success strategy aligned with overall business goals and lead and develop the team. P+L ownership for FORE and Retail Consultancy. Lead customer planning frameworks across all key accounts and independent customers, ensuring clear success metrics, retention focus, and growth opportunities. Develop business cases that demonstrate ROI from customer led initiatives and operational enhancements. Account Management & Customer Growth Own strategic relationships with key customers to build long term partnerships. Drive expansion and value add opportunities within existing accounts, identifying new services, efficiencies, and partnership innovations. Lead Joint Business Planning development. Own customer value proposition articulation. Position IPN as partner of choice. Cross Functional Collaboration Partner closely with Operations, IT and key central services to drive best in class customer service and continual improvement. Work alongside Finance to ensure accurate forecasting of customer revenue, churn risk, and account level profitability. Serve as the customer voice in internal decision making, influencing value proposition and service improvements. Leadership & Team Development Lead, inspire, and develop our customer facing teams, setting clear objectives and performance standards. Represent the business at senior level forums, customer meetings, and industry events as a trusted strategic partner. Foster a culture focused on customer advocacy, continuous improvement, and operational excellence. What we need from you We're looking for people who thrive in a fast paced environment, love solving complex problems, and can balance immediate execution with long term planning. You'll have a natural curiosity, a passion for customers, and a drive to do things differently-and brilliantly. Proven experience in a senior customer success, account management, or client services leadership role. Background in logistics, retail, or publishing distribution sectors (ideally news/magazine) is preferred; FMCG also acceptable with retail emphasis. Strong understanding of B2B customer management and partnership driven account growth. Experience managing complex customer relationships and leading high value customer account management. Strong financial and analytical skills, comfortable working with forecasts, customer performance data, and profitability metrics. Exceptional communication and stakeholder engagement skills, including at C suite level. Entrepreneurial mindset with the ability to succeed in a fast paced, growth oriented environment. Perks of the job Build a secure future with a competitive Pension Scheme. Peace of mind with Life Insurance. Stay active with our Cycle2Work scheme. Get the support you need with our Employee Assistance Program. The InPost process We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two to three stages. Depending on the level of the role, a presentation or task may be included. Throughout our process, you will get the opportunity to meet a cross section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Our interviews are a combination of skills and experience + values based competency questions. Your talent partner will guide you through each stage. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Feb 06, 2026
Full time
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Job Title: Senior Engineering Manager Location: Portsmouth, New Malden, or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £85,000 dependent on skills and experience + executive package What you'll be doing: Engineering Management of the security sanitisation of the Combat Management System (CMS) software and associated Shared compute, storage & network Infrastructure (SI) products on two UK MoD maritime platforms to enable UK MoD to complete export sales Managing engineering processes, people and tools to ensure efficient execution of the sanitisation programme and to successfully achieve quality engineering outputs and deliverables Ensuring delivery of the engineering effort to overall budget and schedule Managing the development & execution of team resource plans including forward load forecasting & assignment of engineers Planning of and preparation for all engineering lifecycle stage gate reviews throughout the project Planning of and preparation for formal customer design reviews, e.g. Preliminary Design Review, Critical Design Reviews, Production Readiness and Test Readiness reviews Ensuring Combat Systems engineering procedures and policies are followed based on own knowledge of Engineering Management best practice and the application of defined BAE Systems processes Full functional leadership and management of engineers within the programme delivery team Your skills and experiences: Ability to engage autonomously in a customer-facing international environment Knowledge of Engineering Management disciplines as they relate to Combat System design and development Prior experience of managing the people and activities within a medium/large delivery focused software/hardware team An understanding of the requirements and attributes necessary to deliver complex integrated programmes Experience in data sanitisation of complex systems would be advantageous Degree qualified or equivalent experience, likely to be in a technology, engineering, science or IT related discipline. Chartered Engineer, or other relevant, equivalent professional registration. Member of appropriate professional institution. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The CMS and SI Sanitisation Team - within Naval Ships, Combat Systems team: As a Senior Engineering Manager , you will deliver the sanitisation of CMS and SI products on two UK MoD naval platforms to enable UK MoD to complete international export sales . Lead a multi-disciplinary engineering team to deliver two UK MoD contracts, preparing naval vessels for classified data sanitisation in readiness for export. Ensure engineering activities meet time, cost, and quality targets while enforcing Combat Systems procedures. Manage all aspects of team performance, recruitment, and personnel decisions . This project is innovative and is expected to be highly complex from technical solution, execution and delivery team make up - drawing upon key teams across the Naval Ships business to successfully execute. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 6th February 2026 - Interviews will take place w/c 16h February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Senior Engineering Manager Location: Portsmouth, New Malden, or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £85,000 dependent on skills and experience + executive package What you'll be doing: Engineering Management of the security sanitisation of the Combat Management System (CMS) software and associated Shared compute, storage & network Infrastructure (SI) products on two UK MoD maritime platforms to enable UK MoD to complete export sales Managing engineering processes, people and tools to ensure efficient execution of the sanitisation programme and to successfully achieve quality engineering outputs and deliverables Ensuring delivery of the engineering effort to overall budget and schedule Managing the development & execution of team resource plans including forward load forecasting & assignment of engineers Planning of and preparation for all engineering lifecycle stage gate reviews throughout the project Planning of and preparation for formal customer design reviews, e.g. Preliminary Design Review, Critical Design Reviews, Production Readiness and Test Readiness reviews Ensuring Combat Systems engineering procedures and policies are followed based on own knowledge of Engineering Management best practice and the application of defined BAE Systems processes Full functional leadership and management of engineers within the programme delivery team Your skills and experiences: Ability to engage autonomously in a customer-facing international environment Knowledge of Engineering Management disciplines as they relate to Combat System design and development Prior experience of managing the people and activities within a medium/large delivery focused software/hardware team An understanding of the requirements and attributes necessary to deliver complex integrated programmes Experience in data sanitisation of complex systems would be advantageous Degree qualified or equivalent experience, likely to be in a technology, engineering, science or IT related discipline. Chartered Engineer, or other relevant, equivalent professional registration. Member of appropriate professional institution. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The CMS and SI Sanitisation Team - within Naval Ships, Combat Systems team: As a Senior Engineering Manager , you will deliver the sanitisation of CMS and SI products on two UK MoD naval platforms to enable UK MoD to complete international export sales . Lead a multi-disciplinary engineering team to deliver two UK MoD contracts, preparing naval vessels for classified data sanitisation in readiness for export. Ensure engineering activities meet time, cost, and quality targets while enforcing Combat Systems procedures. Manage all aspects of team performance, recruitment, and personnel decisions . This project is innovative and is expected to be highly complex from technical solution, execution and delivery team make up - drawing upon key teams across the Naval Ships business to successfully execute. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 6th February 2026 - Interviews will take place w/c 16h February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Feb 06, 2026
Full time
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
Feb 06, 2026
Full time
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
Pensions Trustee Director. Choice of 5 or 4 day working week. You are an experienced and confident Pensions Trustee, already doing a similar role, ready to join a growing and reputable award-winning business in the pension trustee sector. This is an exciting opportunity for a professional with strong leadership skills, a passion for pension governance, and a desire to make a meaningful impact in the industry. As Trustee Director, you will manage a portfolio of pension schemes, delivering high-quality governance and strategic oversight while working with a talented team of trustees and governance professionals. In this role, you will take full ownership of your portfolio of pension schemes-overseeing day-to-day operations and ensuring the smooth and effective running of each scheme. You'll be involved in complex governance work, including managing corporate sole trustee appointments, chairing or co-chairing sub-committees, and contributing to significant projects such as funding negotiations, liability management exercises, and corporate restructurings. You will also collaborate with colleagues on strategic initiatives and transactional projects, including buy-ins and insurance solutions, always ensuring that schemes are managed in line with best practices. Business development will be a key part of your role. You'll help grow the trustee business by using your existing network to attract new client opportunities. You'll also nurture ongoing client relationships and contribute to marketing and thought leadership-developing content for platforms such as LinkedIn, the company website, and blogs. You'll manage client agreements, support invoicing processes, respond to RFPs, and represent the business at external events including conferences, seminars, and industry debates. Beyond your portfolio, you will play an important part in shaping the culture and growth of the trustee team. You'll share your expertise with colleagues, support their training and development, and help drive the overall success of the business. The role offers a high level of autonomy, giving you the space to make a significant impact while continuing your own professional development in an environment that values continuous learning and improvement. To succeed in this role, you'll bring relevant professional qualifications-such as APMI, actuarial, or legal credentials, depending on your background. You'll have significant experience in pension trustee services, ideally at a senior level, and a strong understanding of the UK pensions market. Your ability to lead at Board level, build client relationships, and contribute to business growth will be essential. You'll also be an excellent communicator-both in writing and in person-with a collaborative and confident approach. This is a fantastic opportunity for you if you're self-motivated, resilient, and ready for a leadership role in the pensions industry. If you're a proactive, results-driven individual who thrives in a collaborative environment and is looking for your next career step, this role is made for you. How to apply or learn more about this role: Click the APPLY NOW button below or email for a full job profile and benefit package, and to take your interest further, or call Dianne Beer on to discuss the role further. 02/01/2024 Pensions Systems "After 34 years with my last employer (over 2 periods of service) I decided to leave a few weeks ago. Huge thanks go to Dianne and her team from Abenefit2u for their support and guidance in making this step relatively easy. I would highly recommend Dianne and Abenefit2u. I'm now looking forward to
Feb 06, 2026
Full time
Pensions Trustee Director. Choice of 5 or 4 day working week. You are an experienced and confident Pensions Trustee, already doing a similar role, ready to join a growing and reputable award-winning business in the pension trustee sector. This is an exciting opportunity for a professional with strong leadership skills, a passion for pension governance, and a desire to make a meaningful impact in the industry. As Trustee Director, you will manage a portfolio of pension schemes, delivering high-quality governance and strategic oversight while working with a talented team of trustees and governance professionals. In this role, you will take full ownership of your portfolio of pension schemes-overseeing day-to-day operations and ensuring the smooth and effective running of each scheme. You'll be involved in complex governance work, including managing corporate sole trustee appointments, chairing or co-chairing sub-committees, and contributing to significant projects such as funding negotiations, liability management exercises, and corporate restructurings. You will also collaborate with colleagues on strategic initiatives and transactional projects, including buy-ins and insurance solutions, always ensuring that schemes are managed in line with best practices. Business development will be a key part of your role. You'll help grow the trustee business by using your existing network to attract new client opportunities. You'll also nurture ongoing client relationships and contribute to marketing and thought leadership-developing content for platforms such as LinkedIn, the company website, and blogs. You'll manage client agreements, support invoicing processes, respond to RFPs, and represent the business at external events including conferences, seminars, and industry debates. Beyond your portfolio, you will play an important part in shaping the culture and growth of the trustee team. You'll share your expertise with colleagues, support their training and development, and help drive the overall success of the business. The role offers a high level of autonomy, giving you the space to make a significant impact while continuing your own professional development in an environment that values continuous learning and improvement. To succeed in this role, you'll bring relevant professional qualifications-such as APMI, actuarial, or legal credentials, depending on your background. You'll have significant experience in pension trustee services, ideally at a senior level, and a strong understanding of the UK pensions market. Your ability to lead at Board level, build client relationships, and contribute to business growth will be essential. You'll also be an excellent communicator-both in writing and in person-with a collaborative and confident approach. This is a fantastic opportunity for you if you're self-motivated, resilient, and ready for a leadership role in the pensions industry. If you're a proactive, results-driven individual who thrives in a collaborative environment and is looking for your next career step, this role is made for you. How to apply or learn more about this role: Click the APPLY NOW button below or email for a full job profile and benefit package, and to take your interest further, or call Dianne Beer on to discuss the role further. 02/01/2024 Pensions Systems "After 34 years with my last employer (over 2 periods of service) I decided to leave a few weeks ago. Huge thanks go to Dianne and her team from Abenefit2u for their support and guidance in making this step relatively easy. I would highly recommend Dianne and Abenefit2u. I'm now looking forward to
The Company This company provides single, multiple and full multidisciplinary services within the public and private sectors over the majority of industry disciplines. Their commissions range from large-scale new build and refurbishment projects to smaller value design, survey and construction work. Sustainability is a central theme to all of their work. They can deliver innovative and practical energy saving designs or assist clients with reducing the carbon footprint of their existing building stock. Their aim is to develop long term relationships with clients and as such they look to deliver excellence through their talented work force, operating in a flexible and reliable manner. Clients can access a comprehensive range of specialist skills through a single point of contact. Their approach helps to streamline projects and deliver better value for money. They are a value led, people focussed practice providing clients with inspirational and practical design solutions; they exist to improve the communities in which we all live and work. The Role: Join a vibrant, forward-thinking multidisciplinary consultancy that delivers everything from large-scale new builds to specialist sustainability led refurbishments, offering a genuinely collaborative culture and real ownership in shaping engineered building solutions. Key responsibilities Lead and grow the Building Services Engineering function, setting strategic direction and ensuring technical excellence across MEP and low carbon design. Oversee project delivery and team performance, driving quality, profitability, and a culture of mentoring and accountability. Strengthen client relationships and business development, securing repeat work and supporting sustainable growth. Provide technical and design leadership on complex projects, particularly in energy efficiency and emerging technologies. Foster innovation and continuous improvement to maintain the team's position at the forefront of design. What they are looking for in the person Chartered Building Services Engineer (e.g. CEng MCIBSE) or equivalent with extensive experience in consultancy delivery across multiple sectors. Proven leadership of teams: commercial acumen, resource management, mentoring capability and track record of achieving profitability and quality. Strong business development skills. Benefits Salary up to £90,000 Hybrid working: 2 3 days remote Broader benefits include 25 days holiday plus bank holidays and festive shutdown, pension, health/ wellbeing support, socials through the year, and more. Would you enjoy leading and developing a team where collaboration, trust, and mentorship matter just as much as technical excellence? Are you motivated by working with people who care deeply about sustainable outcomes and take pride in delivering work that genuinely improves communities? Does the idea of supporting others to grow, sharing knowledge, and building a positive team culture sound like the kind of leadership role you're looking for? For more information, please contact Alex!
Feb 06, 2026
Full time
The Company This company provides single, multiple and full multidisciplinary services within the public and private sectors over the majority of industry disciplines. Their commissions range from large-scale new build and refurbishment projects to smaller value design, survey and construction work. Sustainability is a central theme to all of their work. They can deliver innovative and practical energy saving designs or assist clients with reducing the carbon footprint of their existing building stock. Their aim is to develop long term relationships with clients and as such they look to deliver excellence through their talented work force, operating in a flexible and reliable manner. Clients can access a comprehensive range of specialist skills through a single point of contact. Their approach helps to streamline projects and deliver better value for money. They are a value led, people focussed practice providing clients with inspirational and practical design solutions; they exist to improve the communities in which we all live and work. The Role: Join a vibrant, forward-thinking multidisciplinary consultancy that delivers everything from large-scale new builds to specialist sustainability led refurbishments, offering a genuinely collaborative culture and real ownership in shaping engineered building solutions. Key responsibilities Lead and grow the Building Services Engineering function, setting strategic direction and ensuring technical excellence across MEP and low carbon design. Oversee project delivery and team performance, driving quality, profitability, and a culture of mentoring and accountability. Strengthen client relationships and business development, securing repeat work and supporting sustainable growth. Provide technical and design leadership on complex projects, particularly in energy efficiency and emerging technologies. Foster innovation and continuous improvement to maintain the team's position at the forefront of design. What they are looking for in the person Chartered Building Services Engineer (e.g. CEng MCIBSE) or equivalent with extensive experience in consultancy delivery across multiple sectors. Proven leadership of teams: commercial acumen, resource management, mentoring capability and track record of achieving profitability and quality. Strong business development skills. Benefits Salary up to £90,000 Hybrid working: 2 3 days remote Broader benefits include 25 days holiday plus bank holidays and festive shutdown, pension, health/ wellbeing support, socials through the year, and more. Would you enjoy leading and developing a team where collaboration, trust, and mentorship matter just as much as technical excellence? Are you motivated by working with people who care deeply about sustainable outcomes and take pride in delivering work that genuinely improves communities? Does the idea of supporting others to grow, sharing knowledge, and building a positive team culture sound like the kind of leadership role you're looking for? For more information, please contact Alex!
At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview To work alongside the Store Manager for a multi-site retail operation, in order to achieve common business goals. To manage, motivate, lead and inspire your team to achieve common business goals across all stores. To drive your stores forward, in order to increase revenue and maximise profit, and to take responsibility for growing and developing the retail business. How you will make a difference Sales: To maximise sales through effective management of your retail team To drive KPI's including footfall, conversion and AOV To adjust use of floor space to maximise sales potential To set and agree sales budgets with your line manager and perform regular reforecasts of said budgets Customer: To ensure that your retail stores provides the highest level of customer service To develop skill gaps across team to ensure high mystery shopper results To deliver first class visual merchandising in your store and consistently do so To maintain the highest standards of presentation at all times Costs: To regularly monitor and review all store-related costs across your store To minimise all areas of loss in order to maximise profitability To manage payroll within budgets set To put strict procedures in place in order to minimise stock loss for the business Security: To ensure all company policies relating to cash handling are adhered to To conduct four full audits per year Responsible for all aspects of security within your store, including sub contracted security guards To monitor all, till activity in your store and carry out regular security checks on all members of staff in order to minimise stock loss Operations: Work with key head office functions to ensure appropriate replenishment to your stores takes place, particularly during peak trading periods and around match days Work with the warehouse teams to ensure effective delivery schedules Provide best practice to ensure stockrooms are managed efficiently Marketing: To work with the marketing team to ensure effective execution of product launches, events, POS and all other associated marketing activity. What you bring to the team Successful track record of retail management experience with proven track record of achieving target, maximising sales and growth Experience of working in a fast-paced high pressured environment Ability to build strong relationships both internally, and also with external partners Experience of effective allocation of resource The ability to manage with autonomy Experience of effective people management, development and succession planning Evidence of great merchandising skills Interests in football is desirable At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay - we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together. What is in it for you Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape our culture that celebrates both individual and team successes. Benefits:At Fanatics, we're dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.
Feb 06, 2026
Full time
At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview To work alongside the Store Manager for a multi-site retail operation, in order to achieve common business goals. To manage, motivate, lead and inspire your team to achieve common business goals across all stores. To drive your stores forward, in order to increase revenue and maximise profit, and to take responsibility for growing and developing the retail business. How you will make a difference Sales: To maximise sales through effective management of your retail team To drive KPI's including footfall, conversion and AOV To adjust use of floor space to maximise sales potential To set and agree sales budgets with your line manager and perform regular reforecasts of said budgets Customer: To ensure that your retail stores provides the highest level of customer service To develop skill gaps across team to ensure high mystery shopper results To deliver first class visual merchandising in your store and consistently do so To maintain the highest standards of presentation at all times Costs: To regularly monitor and review all store-related costs across your store To minimise all areas of loss in order to maximise profitability To manage payroll within budgets set To put strict procedures in place in order to minimise stock loss for the business Security: To ensure all company policies relating to cash handling are adhered to To conduct four full audits per year Responsible for all aspects of security within your store, including sub contracted security guards To monitor all, till activity in your store and carry out regular security checks on all members of staff in order to minimise stock loss Operations: Work with key head office functions to ensure appropriate replenishment to your stores takes place, particularly during peak trading periods and around match days Work with the warehouse teams to ensure effective delivery schedules Provide best practice to ensure stockrooms are managed efficiently Marketing: To work with the marketing team to ensure effective execution of product launches, events, POS and all other associated marketing activity. What you bring to the team Successful track record of retail management experience with proven track record of achieving target, maximising sales and growth Experience of working in a fast-paced high pressured environment Ability to build strong relationships both internally, and also with external partners Experience of effective allocation of resource The ability to manage with autonomy Experience of effective people management, development and succession planning Evidence of great merchandising skills Interests in football is desirable At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay - we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together. What is in it for you Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape our culture that celebrates both individual and team successes. Benefits:At Fanatics, we're dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.
Are you a seasoned finance professional with a passion for client management and team leadership? An established and forward-thinking firm of accountants in Fareham is seeking an ambitious Accounts Manager to join their dynamic team. Known for its collaborative culture and commitment to growth, this organisation offers an exciting opportunity to lead diverse client portfolios and contribute to strategic business development. The role provides a competitive salary, flexible working arrangements, and opportunities for professional development within a supportive environment. What will the Accounts Manager role involve? Manage a diverse client portfolio from initial engagement to finalisation, ensuring high-quality service and lasting relationships Oversee end-to-end accounting processes, including planning, execution, and completion of client jobs Lead and supervise a team of finance professionals, fostering a culture of continuous improvement and excellence Assist directors with complex financial tasks, providing strategic insight and supporting business growth Coordinate workflows and delegate tasks efficiently to meet tight deadlines in a fast-paced environment Contribute to process improvements and implementing best practices across the team Contribute to the company's reputation for precision, reliability, and client satisfaction, helping to drive its ambitious growth plans Suitable Candidate for the Accounts Manager vacancy: Proven experience managing client portfolios within an accountancy firm Strong leadership qualities with experience supervising teams Excellent organisational skills, with the ability to see complex projects through from start to finish Proactive approach, with an eye for detail and problem-solving capabilities Ambitious mindset aligned with corporate growth and development strategies Strong communication skills, capable of building long-lasting client relationships Additional benefits and information for the role of Accounts Manager: Flexibility to work from home 1-2 days per week Competitive salary package within market range, depending on experience Opportunities for career advancement and professional development Supportive team environment and collaborative company culture Upcoming projects and organisational growth offering a dynamic working experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Feb 06, 2026
Full time
Are you a seasoned finance professional with a passion for client management and team leadership? An established and forward-thinking firm of accountants in Fareham is seeking an ambitious Accounts Manager to join their dynamic team. Known for its collaborative culture and commitment to growth, this organisation offers an exciting opportunity to lead diverse client portfolios and contribute to strategic business development. The role provides a competitive salary, flexible working arrangements, and opportunities for professional development within a supportive environment. What will the Accounts Manager role involve? Manage a diverse client portfolio from initial engagement to finalisation, ensuring high-quality service and lasting relationships Oversee end-to-end accounting processes, including planning, execution, and completion of client jobs Lead and supervise a team of finance professionals, fostering a culture of continuous improvement and excellence Assist directors with complex financial tasks, providing strategic insight and supporting business growth Coordinate workflows and delegate tasks efficiently to meet tight deadlines in a fast-paced environment Contribute to process improvements and implementing best practices across the team Contribute to the company's reputation for precision, reliability, and client satisfaction, helping to drive its ambitious growth plans Suitable Candidate for the Accounts Manager vacancy: Proven experience managing client portfolios within an accountancy firm Strong leadership qualities with experience supervising teams Excellent organisational skills, with the ability to see complex projects through from start to finish Proactive approach, with an eye for detail and problem-solving capabilities Ambitious mindset aligned with corporate growth and development strategies Strong communication skills, capable of building long-lasting client relationships Additional benefits and information for the role of Accounts Manager: Flexibility to work from home 1-2 days per week Competitive salary package within market range, depending on experience Opportunities for career advancement and professional development Supportive team environment and collaborative company culture Upcoming projects and organisational growth offering a dynamic working experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Head Of Community Services: Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key Responsibilities Strategic Leadership and Service Development Lead delivery of The Passage's 3 year strategy as it relates to Community Services, ensuring services are preventative, trauma informed, and outcomes focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster's homelessness strategy and wider system reform. Be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage's values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage's reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and "Kitchen Takeover" initiatives, ensuring safe, high quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In Form) to identify trends, risks and opportunities for improvement. Produce high quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi agency forums, contributing to system wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role model The Passage's values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Note: The details contained in this Job Description summarize the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. THE DISCLOSURE & BARRING SERVICE - DISCLOSURE The Passage aims to promote equality of opportunity for all with the right mix of talent, skills and potential. The Passage welcomes and encourages applications from diverse candidates. Criminal records will be considered for requirement purposes only when the conviction is relevant. As The Passage meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI . All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Closing Date: February 15th 2026
Feb 06, 2026
Full time
Head Of Community Services: Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key Responsibilities Strategic Leadership and Service Development Lead delivery of The Passage's 3 year strategy as it relates to Community Services, ensuring services are preventative, trauma informed, and outcomes focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster's homelessness strategy and wider system reform. Be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage's values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage's reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and "Kitchen Takeover" initiatives, ensuring safe, high quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In Form) to identify trends, risks and opportunities for improvement. Produce high quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi agency forums, contributing to system wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role model The Passage's values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Note: The details contained in this Job Description summarize the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. THE DISCLOSURE & BARRING SERVICE - DISCLOSURE The Passage aims to promote equality of opportunity for all with the right mix of talent, skills and potential. The Passage welcomes and encourages applications from diverse candidates. Criminal records will be considered for requirement purposes only when the conviction is relevant. As The Passage meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI . All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Closing Date: February 15th 2026
Salary: From £31,450 Location: Hoddesdon Store, Hoddesdon, EN11 8HF Contract type: Permanent Business area: Retail Closing date: 11 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 06, 2026
Full time
Salary: From £31,450 Location: Hoddesdon Store, Hoddesdon, EN11 8HF Contract type: Permanent Business area: Retail Closing date: 11 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Feb 06, 2026
Full time
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Job Title: Senior Engineering Manager Location: Portsmouth, New Malden, or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £85,000 dependent on skills and experience + executive package What you'll be doing: Engineering Management of the security sanitisation of the Combat Management System (CMS) software and associated Shared compute, storage & network Infrastructure (SI) products on two UK MoD maritime platforms to enable UK MoD to complete export sales Managing engineering processes, people and tools to ensure efficient execution of the sanitisation programme and to successfully achieve quality engineering outputs and deliverables Ensuring delivery of the engineering effort to overall budget and schedule Managing the development & execution of team resource plans including forward load forecasting & assignment of engineers Planning of and preparation for all engineering lifecycle stage gate reviews throughout the project Planning of and preparation for formal customer design reviews, e.g. Preliminary Design Review, Critical Design Reviews, Production Readiness and Test Readiness reviews Ensuring Combat Systems engineering procedures and policies are followed based on own knowledge of Engineering Management best practice and the application of defined BAE Systems processes Full functional leadership and management of engineers within the programme delivery team Your skills and experiences: Ability to engage autonomously in a customer-facing international environment Knowledge of Engineering Management disciplines as they relate to Combat System design and development Prior experience of managing the people and activities within a medium/large delivery focused software/hardware team An understanding of the requirements and attributes necessary to deliver complex integrated programmes Experience in data sanitisation of complex systems would be advantageous Degree qualified or equivalent experience, likely to be in a technology, engineering, science or IT related discipline. Chartered Engineer, or other relevant, equivalent professional registration. Member of appropriate professional institution. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The CMS and SI Sanitisation Team - within Naval Ships, Combat Systems team: As a Senior Engineering Manager , you will deliver the sanitisation of CMS and SI products on two UK MoD naval platforms to enable UK MoD to complete international export sales . Lead a multi-disciplinary engineering team to deliver two UK MoD contracts, preparing naval vessels for classified data sanitisation in readiness for export. Ensure engineering activities meet time, cost, and quality targets while enforcing Combat Systems procedures. Manage all aspects of team performance, recruitment, and personnel decisions . This project is innovative and is expected to be highly complex from technical solution, execution and delivery team make up - drawing upon key teams across the Naval Ships business to successfully execute. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 6th February 2026 - Interviews will take place w/c 16h February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Senior Engineering Manager Location: Portsmouth, New Malden, or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £85,000 dependent on skills and experience + executive package What you'll be doing: Engineering Management of the security sanitisation of the Combat Management System (CMS) software and associated Shared compute, storage & network Infrastructure (SI) products on two UK MoD maritime platforms to enable UK MoD to complete export sales Managing engineering processes, people and tools to ensure efficient execution of the sanitisation programme and to successfully achieve quality engineering outputs and deliverables Ensuring delivery of the engineering effort to overall budget and schedule Managing the development & execution of team resource plans including forward load forecasting & assignment of engineers Planning of and preparation for all engineering lifecycle stage gate reviews throughout the project Planning of and preparation for formal customer design reviews, e.g. Preliminary Design Review, Critical Design Reviews, Production Readiness and Test Readiness reviews Ensuring Combat Systems engineering procedures and policies are followed based on own knowledge of Engineering Management best practice and the application of defined BAE Systems processes Full functional leadership and management of engineers within the programme delivery team Your skills and experiences: Ability to engage autonomously in a customer-facing international environment Knowledge of Engineering Management disciplines as they relate to Combat System design and development Prior experience of managing the people and activities within a medium/large delivery focused software/hardware team An understanding of the requirements and attributes necessary to deliver complex integrated programmes Experience in data sanitisation of complex systems would be advantageous Degree qualified or equivalent experience, likely to be in a technology, engineering, science or IT related discipline. Chartered Engineer, or other relevant, equivalent professional registration. Member of appropriate professional institution. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The CMS and SI Sanitisation Team - within Naval Ships, Combat Systems team: As a Senior Engineering Manager , you will deliver the sanitisation of CMS and SI products on two UK MoD naval platforms to enable UK MoD to complete international export sales . Lead a multi-disciplinary engineering team to deliver two UK MoD contracts, preparing naval vessels for classified data sanitisation in readiness for export. Ensure engineering activities meet time, cost, and quality targets while enforcing Combat Systems procedures. Manage all aspects of team performance, recruitment, and personnel decisions . This project is innovative and is expected to be highly complex from technical solution, execution and delivery team make up - drawing upon key teams across the Naval Ships business to successfully execute. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 6th February 2026 - Interviews will take place w/c 16h February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
The Collective Network Limited
Cambridge, Cambridgeshire
Quality Assurance Lead Cambridgeshire On-site Monday-Friday Are you a hands-on quality professional who loves leading teams, solving problems, and setting high standards? Our client, a fast-growing food manufacturing business, is looking for a Quality Assurance Lead to join their site in Cambridgeshire. The Role Reporting to the Quality Manager, you will take ownership of the day-to-day quality agenda on site. This is a visible, hands-on role where you'll be on the factory floor, coaching your team, supporting audits, managing complaints, and ensuring every product leaving site meets exacting standards. Key Responsibilities Drive improvements in factory standards through strong cross-functional collaboration Ensure production teams understand and meet quality expectations Lead and support internal and external audits Maintain product quality through: Sensory evaluation QC checks and accurate record-keeping Microbiological and chemical testing (batch and non-batch) Manage customer complaints from investigation through CAPA to closure Support root cause analysis with other functions Escalate food safety issues when required Report KPIs to site and central teams Lead, coach, and develop your QA team through regular 1-to-1s, performance management, and annual development plans What We're Looking For Proven experience in a quality leadership role within food manufacturing Strong working knowledge of food safety and quality systems (HACCP, GFSI, etc.) Confident communicator, able to influence across departments Organised, resilient, and comfortable making decisions Why This Role? This is an opportunity to take the lead on quality with full support, make a real impact on processes, and develop a team that takes pride in its standards. Apply Today To find out more or to apply, contact Gemma at The Collective Network.
Feb 06, 2026
Full time
Quality Assurance Lead Cambridgeshire On-site Monday-Friday Are you a hands-on quality professional who loves leading teams, solving problems, and setting high standards? Our client, a fast-growing food manufacturing business, is looking for a Quality Assurance Lead to join their site in Cambridgeshire. The Role Reporting to the Quality Manager, you will take ownership of the day-to-day quality agenda on site. This is a visible, hands-on role where you'll be on the factory floor, coaching your team, supporting audits, managing complaints, and ensuring every product leaving site meets exacting standards. Key Responsibilities Drive improvements in factory standards through strong cross-functional collaboration Ensure production teams understand and meet quality expectations Lead and support internal and external audits Maintain product quality through: Sensory evaluation QC checks and accurate record-keeping Microbiological and chemical testing (batch and non-batch) Manage customer complaints from investigation through CAPA to closure Support root cause analysis with other functions Escalate food safety issues when required Report KPIs to site and central teams Lead, coach, and develop your QA team through regular 1-to-1s, performance management, and annual development plans What We're Looking For Proven experience in a quality leadership role within food manufacturing Strong working knowledge of food safety and quality systems (HACCP, GFSI, etc.) Confident communicator, able to influence across departments Organised, resilient, and comfortable making decisions Why This Role? This is an opportunity to take the lead on quality with full support, make a real impact on processes, and develop a team that takes pride in its standards. Apply Today To find out more or to apply, contact Gemma at The Collective Network.
Senior Recruitment Consultant - Legal Legal Division Leeds 28,000- 35,000 + 3.6k Car Allowance + Uncapped Commission (receive up to 40% of billings) Henderson Scott's Legal Division is entering an exciting new phase of growth - and we're looking for an experienced Senior Recruitment Consultant to help shape and scale our Legal presence across Leeds and the North. With an established national legal team already in place and senior leadership based in Leeds, this is a rare opportunity to step into a high-potential legal desk with genuine backing, autonomy and long-term progression. You'll recruit across private practice and in-house legal markets , partnering with respected law firms and legal teams while playing a key role in the next chapter of Henderson Scott's Legal division. Why this is a career-defining move At Henderson Scott, we don't just hire recruiters - we invest in high performers and give them the platform to build something meaningful. Our wider business continues to outperform the market, and the Legal division is now a key strategic growth area, supported by: An established national Legal team of 15+ recruiters Leeds based Senior leadership including our CEO Clear investment to grow Legal across the North not just Leeds A respected brand with deep relationships across the legal sector as well as with businesses utilising Henderson Scott's wider professional services offerings This is a high-performance culture , but a supportive one - where ambition is encouraged, success is recognised, and progression is based on merit, not time served. What's in it for you? Exceptional earning potential 28k- 35k base salary 3,600 car allowance Market-leading, uncapped commission - earn up to 40% of billings Consultants regularly earning 60k+ commission on top of salary Clear, structured progression Transparent promotion framework Opportunities to progress to Principal, Managing Consultant and leadership roles as the Legal division scales in the North Award-winning training & development Ongoing investment in your development irrespective of your level of seniority Support to deepen your legal market expertise and scale your desk strategically A brand that opens doors A well-established, trusted name in Legal recruitment as well as a vast client network Backed by Search Recruitment Group and H2 Equity Partners Flexibility & autonomy Hybrid working Freedom to own and shape your market with senior-level support, build a business within a business What you'll be doing Running a full 360 legal recruitment desk Placing lawyers across private practice and in-house roles Developing and owning a specialist legal market across Leeds and the wider region Building long-term relationships with law firms and legal departments Driving revenue growth while helping establish Henderson Scott as a leading Legal recruiter in the North You'll have real autonomy to grow your desk - with the backing, credibility and leadership support to do it properly. Who we're looking for A proven 360 recruiter with: Experience in legal recruitment A strong billing track record Commercial drive and ownership mentality The ambition to grow with a division, not just fill a seat A collaborative mindset - we build and win together If you're ready to raise the bar , take ownership of your market, and be part of a legal recruitment growth story with serious backing - this is the move. Interested? Apply online or contact (url removed) in confidence, or reach out directly to our Director of Legal, David Holden, (url removed) for further insight. Henderson Scott - always raising the bar. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 06, 2026
Full time
Senior Recruitment Consultant - Legal Legal Division Leeds 28,000- 35,000 + 3.6k Car Allowance + Uncapped Commission (receive up to 40% of billings) Henderson Scott's Legal Division is entering an exciting new phase of growth - and we're looking for an experienced Senior Recruitment Consultant to help shape and scale our Legal presence across Leeds and the North. With an established national legal team already in place and senior leadership based in Leeds, this is a rare opportunity to step into a high-potential legal desk with genuine backing, autonomy and long-term progression. You'll recruit across private practice and in-house legal markets , partnering with respected law firms and legal teams while playing a key role in the next chapter of Henderson Scott's Legal division. Why this is a career-defining move At Henderson Scott, we don't just hire recruiters - we invest in high performers and give them the platform to build something meaningful. Our wider business continues to outperform the market, and the Legal division is now a key strategic growth area, supported by: An established national Legal team of 15+ recruiters Leeds based Senior leadership including our CEO Clear investment to grow Legal across the North not just Leeds A respected brand with deep relationships across the legal sector as well as with businesses utilising Henderson Scott's wider professional services offerings This is a high-performance culture , but a supportive one - where ambition is encouraged, success is recognised, and progression is based on merit, not time served. What's in it for you? Exceptional earning potential 28k- 35k base salary 3,600 car allowance Market-leading, uncapped commission - earn up to 40% of billings Consultants regularly earning 60k+ commission on top of salary Clear, structured progression Transparent promotion framework Opportunities to progress to Principal, Managing Consultant and leadership roles as the Legal division scales in the North Award-winning training & development Ongoing investment in your development irrespective of your level of seniority Support to deepen your legal market expertise and scale your desk strategically A brand that opens doors A well-established, trusted name in Legal recruitment as well as a vast client network Backed by Search Recruitment Group and H2 Equity Partners Flexibility & autonomy Hybrid working Freedom to own and shape your market with senior-level support, build a business within a business What you'll be doing Running a full 360 legal recruitment desk Placing lawyers across private practice and in-house roles Developing and owning a specialist legal market across Leeds and the wider region Building long-term relationships with law firms and legal departments Driving revenue growth while helping establish Henderson Scott as a leading Legal recruiter in the North You'll have real autonomy to grow your desk - with the backing, credibility and leadership support to do it properly. Who we're looking for A proven 360 recruiter with: Experience in legal recruitment A strong billing track record Commercial drive and ownership mentality The ambition to grow with a division, not just fill a seat A collaborative mindset - we build and win together If you're ready to raise the bar , take ownership of your market, and be part of a legal recruitment growth story with serious backing - this is the move. Interested? Apply online or contact (url removed) in confidence, or reach out directly to our Director of Legal, David Holden, (url removed) for further insight. Henderson Scott - always raising the bar. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction store(s) or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI data to make commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Feb 06, 2026
Full time
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction store(s) or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI data to make commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Job Title: Senior Engineering Manager Location: Portsmouth, New Malden, or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £85,000 dependent on skills and experience + executive package What you'll be doing: Engineering Management of the security sanitisation of the Combat Management System (CMS) software and associated Shared compute, storage & network Infrastructure (SI) products on two UK MoD maritime platforms to enable UK MoD to complete export sales Managing engineering processes, people and tools to ensure efficient execution of the sanitisation programme and to successfully achieve quality engineering outputs and deliverables Ensuring delivery of the engineering effort to overall budget and schedule Managing the development & execution of team resource plans including forward load forecasting & assignment of engineers Planning of and preparation for all engineering lifecycle stage gate reviews throughout the project Planning of and preparation for formal customer design reviews, e.g. Preliminary Design Review, Critical Design Reviews, Production Readiness and Test Readiness reviews Ensuring Combat Systems engineering procedures and policies are followed based on own knowledge of Engineering Management best practice and the application of defined BAE Systems processes Full functional leadership and management of engineers within the programme delivery team Your skills and experiences: Ability to engage autonomously in a customer-facing international environment Knowledge of Engineering Management disciplines as they relate to Combat System design and development Prior experience of managing the people and activities within a medium/large delivery focused software/hardware team An understanding of the requirements and attributes necessary to deliver complex integrated programmes Experience in data sanitisation of complex systems would be advantageous Degree qualified or equivalent experience, likely to be in a technology, engineering, science or IT related discipline. Chartered Engineer, or other relevant, equivalent professional registration. Member of appropriate professional institution. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The CMS and SI Sanitisation Team - within Naval Ships, Combat Systems team: As a Senior Engineering Manager , you will deliver the sanitisation of CMS and SI products on two UK MoD naval platforms to enable UK MoD to complete international export sales . Lead a multi-disciplinary engineering team to deliver two UK MoD contracts, preparing naval vessels for classified data sanitisation in readiness for export. Ensure engineering activities meet time, cost, and quality targets while enforcing Combat Systems procedures. Manage all aspects of team performance, recruitment, and personnel decisions . This project is innovative and is expected to be highly complex from technical solution, execution and delivery team make up - drawing upon key teams across the Naval Ships business to successfully execute. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 6th February 2026 - Interviews will take place w/c 16h February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Senior Engineering Manager Location: Portsmouth, New Malden, or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £85,000 dependent on skills and experience + executive package What you'll be doing: Engineering Management of the security sanitisation of the Combat Management System (CMS) software and associated Shared compute, storage & network Infrastructure (SI) products on two UK MoD maritime platforms to enable UK MoD to complete export sales Managing engineering processes, people and tools to ensure efficient execution of the sanitisation programme and to successfully achieve quality engineering outputs and deliverables Ensuring delivery of the engineering effort to overall budget and schedule Managing the development & execution of team resource plans including forward load forecasting & assignment of engineers Planning of and preparation for all engineering lifecycle stage gate reviews throughout the project Planning of and preparation for formal customer design reviews, e.g. Preliminary Design Review, Critical Design Reviews, Production Readiness and Test Readiness reviews Ensuring Combat Systems engineering procedures and policies are followed based on own knowledge of Engineering Management best practice and the application of defined BAE Systems processes Full functional leadership and management of engineers within the programme delivery team Your skills and experiences: Ability to engage autonomously in a customer-facing international environment Knowledge of Engineering Management disciplines as they relate to Combat System design and development Prior experience of managing the people and activities within a medium/large delivery focused software/hardware team An understanding of the requirements and attributes necessary to deliver complex integrated programmes Experience in data sanitisation of complex systems would be advantageous Degree qualified or equivalent experience, likely to be in a technology, engineering, science or IT related discipline. Chartered Engineer, or other relevant, equivalent professional registration. Member of appropriate professional institution. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The CMS and SI Sanitisation Team - within Naval Ships, Combat Systems team: As a Senior Engineering Manager , you will deliver the sanitisation of CMS and SI products on two UK MoD naval platforms to enable UK MoD to complete international export sales . Lead a multi-disciplinary engineering team to deliver two UK MoD contracts, preparing naval vessels for classified data sanitisation in readiness for export. Ensure engineering activities meet time, cost, and quality targets while enforcing Combat Systems procedures. Manage all aspects of team performance, recruitment, and personnel decisions . This project is innovative and is expected to be highly complex from technical solution, execution and delivery team make up - drawing upon key teams across the Naval Ships business to successfully execute. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 6th February 2026 - Interviews will take place w/c 16h February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Indoor Living Department Manager Location: South London Salary: Up to £29,000 (DOE), with the potential to earn an additional 20% through a realistic performance-related bonus. An independent, design led garden and lifestyle retailer is seeking an Indoor Living Department Manager for their flagship South London site. The business is known for its curated indoor plant offering, creative merchandising, and community-focused retail approach - and this role sits right at the centre of it. They are looking for someone who can take full ownership of the indoor plant, pot, and homeware departments. This is a hands on management position responsible for the look, feel, and commercial performance of the indoor space, combining visual creativity with operational leadership and top tier customer service. An interest or baseline knowledge of horticulture / house plants / outdoor plants is a requirement for the role. The Role As Indoor Living Department Manager, you'll oversee the day to day running of the indoor area, lead a small team, and ensure the department trades efficiently and looks exceptional throughout the week. You'll plan displays, manage ordering and replenishment, and ensure weekly plant deliveries are presented beautifully with minimal disruption on the shop floor. This is an active, creative, and customer facing role that requires both strong organisation and a sharp eye for detail. Key Responsibilities Lead and manage the Indoor Living department, ensuring high standards at all times. Plan and deliver visual merchandising, including weekly resets after busy weekends. Review sales trends and manage plant and product replenishment. Handle supplier and warehouse ordering, stock checks, and delivery coordination. Support, guide, and develop a small indoor team. Maintain exceptional customer service and a welcoming, well presented retail environment. About You Experienced in retail management or senior supervisory roles within a busy environment. Experience with or passion for plants/horticulture, with a baseline knowledge being a necessity for the role. Strong visual merchandising abilities and high attention to detail. Confident in managing stock flow, ordering cycles, and supplier relationships. Warm, hands on leader who enjoys working closely with customers and the team. Passionate about plants, interiors, and creating inspiring retail spaces. Perks & Benefits A key management role within a thriving, design led flagship store. Real ownership and autonomy across the indoor plant and lifestyle department. Supportive team culture with ongoing development opportunities. Scope to influence the look, feel, and performance of a much loved local business. Performance related bonuses - up to 20% on top of salary Apply Now Interested in learning more? Contact Leo Novakovic at or call .
Feb 06, 2026
Full time
Indoor Living Department Manager Location: South London Salary: Up to £29,000 (DOE), with the potential to earn an additional 20% through a realistic performance-related bonus. An independent, design led garden and lifestyle retailer is seeking an Indoor Living Department Manager for their flagship South London site. The business is known for its curated indoor plant offering, creative merchandising, and community-focused retail approach - and this role sits right at the centre of it. They are looking for someone who can take full ownership of the indoor plant, pot, and homeware departments. This is a hands on management position responsible for the look, feel, and commercial performance of the indoor space, combining visual creativity with operational leadership and top tier customer service. An interest or baseline knowledge of horticulture / house plants / outdoor plants is a requirement for the role. The Role As Indoor Living Department Manager, you'll oversee the day to day running of the indoor area, lead a small team, and ensure the department trades efficiently and looks exceptional throughout the week. You'll plan displays, manage ordering and replenishment, and ensure weekly plant deliveries are presented beautifully with minimal disruption on the shop floor. This is an active, creative, and customer facing role that requires both strong organisation and a sharp eye for detail. Key Responsibilities Lead and manage the Indoor Living department, ensuring high standards at all times. Plan and deliver visual merchandising, including weekly resets after busy weekends. Review sales trends and manage plant and product replenishment. Handle supplier and warehouse ordering, stock checks, and delivery coordination. Support, guide, and develop a small indoor team. Maintain exceptional customer service and a welcoming, well presented retail environment. About You Experienced in retail management or senior supervisory roles within a busy environment. Experience with or passion for plants/horticulture, with a baseline knowledge being a necessity for the role. Strong visual merchandising abilities and high attention to detail. Confident in managing stock flow, ordering cycles, and supplier relationships. Warm, hands on leader who enjoys working closely with customers and the team. Passionate about plants, interiors, and creating inspiring retail spaces. Perks & Benefits A key management role within a thriving, design led flagship store. Real ownership and autonomy across the indoor plant and lifestyle department. Supportive team culture with ongoing development opportunities. Scope to influence the look, feel, and performance of a much loved local business. Performance related bonuses - up to 20% on top of salary Apply Now Interested in learning more? Contact Leo Novakovic at or call .
Job Title: Senior Engineering Manager Location: Portsmouth, New Malden, or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £85,000 dependent on skills and experience + executive package What you'll be doing: Engineering Management of the security sanitisation of the Combat Management System (CMS) software and associated Shared compute, storage & network Infrastructure (SI) products on two UK MoD maritime platforms to enable UK MoD to complete export sales Managing engineering processes, people and tools to ensure efficient execution of the sanitisation programme and to successfully achieve quality engineering outputs and deliverables Ensuring delivery of the engineering effort to overall budget and schedule Managing the development & execution of team resource plans including forward load forecasting & assignment of engineers Planning of and preparation for all engineering lifecycle stage gate reviews throughout the project Planning of and preparation for formal customer design reviews, e.g. Preliminary Design Review, Critical Design Reviews, Production Readiness and Test Readiness reviews Ensuring Combat Systems engineering procedures and policies are followed based on own knowledge of Engineering Management best practice and the application of defined BAE Systems processes Full functional leadership and management of engineers within the programme delivery team Your skills and experiences: Ability to engage autonomously in a customer-facing international environment Knowledge of Engineering Management disciplines as they relate to Combat System design and development Prior experience of managing the people and activities within a medium/large delivery focused software/hardware team An understanding of the requirements and attributes necessary to deliver complex integrated programmes Experience in data sanitisation of complex systems would be advantageous Degree qualified or equivalent experience, likely to be in a technology, engineering, science or IT related discipline. Chartered Engineer, or other relevant, equivalent professional registration. Member of appropriate professional institution. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The CMS and SI Sanitisation Team - within Naval Ships, Combat Systems team: As a Senior Engineering Manager , you will deliver the sanitisation of CMS and SI products on two UK MoD naval platforms to enable UK MoD to complete international export sales . Lead a multi-disciplinary engineering team to deliver two UK MoD contracts, preparing naval vessels for classified data sanitisation in readiness for export. Ensure engineering activities meet time, cost, and quality targets while enforcing Combat Systems procedures. Manage all aspects of team performance, recruitment, and personnel decisions . This project is innovative and is expected to be highly complex from technical solution, execution and delivery team make up - drawing upon key teams across the Naval Ships business to successfully execute. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 6th February 2026 - Interviews will take place w/c 16h February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Senior Engineering Manager Location: Portsmouth, New Malden, or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £85,000 dependent on skills and experience + executive package What you'll be doing: Engineering Management of the security sanitisation of the Combat Management System (CMS) software and associated Shared compute, storage & network Infrastructure (SI) products on two UK MoD maritime platforms to enable UK MoD to complete export sales Managing engineering processes, people and tools to ensure efficient execution of the sanitisation programme and to successfully achieve quality engineering outputs and deliverables Ensuring delivery of the engineering effort to overall budget and schedule Managing the development & execution of team resource plans including forward load forecasting & assignment of engineers Planning of and preparation for all engineering lifecycle stage gate reviews throughout the project Planning of and preparation for formal customer design reviews, e.g. Preliminary Design Review, Critical Design Reviews, Production Readiness and Test Readiness reviews Ensuring Combat Systems engineering procedures and policies are followed based on own knowledge of Engineering Management best practice and the application of defined BAE Systems processes Full functional leadership and management of engineers within the programme delivery team Your skills and experiences: Ability to engage autonomously in a customer-facing international environment Knowledge of Engineering Management disciplines as they relate to Combat System design and development Prior experience of managing the people and activities within a medium/large delivery focused software/hardware team An understanding of the requirements and attributes necessary to deliver complex integrated programmes Experience in data sanitisation of complex systems would be advantageous Degree qualified or equivalent experience, likely to be in a technology, engineering, science or IT related discipline. Chartered Engineer, or other relevant, equivalent professional registration. Member of appropriate professional institution. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The CMS and SI Sanitisation Team - within Naval Ships, Combat Systems team: As a Senior Engineering Manager , you will deliver the sanitisation of CMS and SI products on two UK MoD naval platforms to enable UK MoD to complete international export sales . Lead a multi-disciplinary engineering team to deliver two UK MoD contracts, preparing naval vessels for classified data sanitisation in readiness for export. Ensure engineering activities meet time, cost, and quality targets while enforcing Combat Systems procedures. Manage all aspects of team performance, recruitment, and personnel decisions . This project is innovative and is expected to be highly complex from technical solution, execution and delivery team make up - drawing upon key teams across the Naval Ships business to successfully execute. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 6th February 2026 - Interviews will take place w/c 16h February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
A leading retail company in Cwmbran seeks a Store Manager to drive sales and lead a dedicated team. The ideal candidate will have strong leadership skills and commercial awareness, capable of maximizing store performance while offering exceptional customer service. You will oversee daily operations, implement effective sales strategies, and support team development. Join a forward-thinking business with great career prospects in a vibrant location, offering comprehensive training and support.
Feb 06, 2026
Full time
A leading retail company in Cwmbran seeks a Store Manager to drive sales and lead a dedicated team. The ideal candidate will have strong leadership skills and commercial awareness, capable of maximizing store performance while offering exceptional customer service. You will oversee daily operations, implement effective sales strategies, and support team development. Join a forward-thinking business with great career prospects in a vibrant location, offering comprehensive training and support.
