Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help them deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Ongoing training and support Pension Scheme Private Medical Insurance including dental Ongoing training and support Fresh fruit, the occasional pizza and a posh coffee machine! About Them Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their company for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Mar 19, 2026
Full time
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help them deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Ongoing training and support Pension Scheme Private Medical Insurance including dental Ongoing training and support Fresh fruit, the occasional pizza and a posh coffee machine! About Them Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their company for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
This newly created role presents an excellent opportunity for an experienced, systems-focused Financial Crime Analyst to make a meaningful impact in strengthening the first line of defence against fraud and financial crime within a FTSE 500 financial services organisation. You will play a pivotal role in enhancing detection, prevention, and reporting capabilities across multiple Financial Crime systems. Working in a data-rich environment, you will combine technical expertise with analytical insight to identify emerging threats, optimise system performance, and ensure controls remain robust, efficient, and fully compliant. Key Responsibilities Lead and support the development and optimisation of fraud detection and prevention strategies across Financial Crime systems. Analyse large, complex datasets using advanced SQL and data management tools to uncover patterns, trends, and anomalies. Develop, monitor, and report on key fraud metrics, presenting insights and recommendations to senior stakeholders. Design and implement data models and machine learning scoring models to enhance predictive insights and detection accuracy. Optimise and fine-tune Financial Crime system rule sets in line with risk appetite, balancing risk mitigation with operational efficiency. Collaborate with Technology, Risk, and Compliance teams to deliver data-driven improvements and strategic initiatives. Maintain robust governance and controls over fraud detection systems, ensuring compliance with regulatory and internal standards. Stay up to date with evolving financial crime trends, industry best practices, and emerging technologies. Engage with external partners, vendors, and industry peers to explore new detection techniques and system capabilities. Skills & Experience Strong background in Financial Crime or Fraud Analytics within banking or financial services. Advanced SQL skills with proven ability to manage and analyse large-scale, complex datasets. Experience with database platforms such as SQL Server, Oracle, SAS, or Access. Familiarity with data visualisation tools (e.g. Power BI, Tableau) for insight generation and reporting. Knowledge of AI and machine learning models for risk scoring and predictive analytics. Experience with Financial Crime platforms such as ACI PRM (Proactive Risk Manager), SIRA, SONAR, ThreatMetrix, Mitek, and CIFAS. In-depth understanding of payments fraud, AML, CTF, KYC, and internal fraud practices. Excellent analytical and problem-solving skills, with high accuracy in data investigation and interpretation. Strong communication skills, with the ability to translate technical findings into actionable business insights. Qualifications Degree in Computer Science, Data Analytics, Mathematics, or a related field. MIS/CIS, AI, or Machine Learning qualification, or equivalent experience. Recognised SQL/Database certification (Microsoft, Oracle, or equivalent). Relevant certification in Financial Crime, Fraud, or Cybercrime is desirable. Exceptional candidates without formal qualifications but with equivalent experience will also be considered. Other Competitive salary of £60,000-£70,000 base salary, depending on experience. Hybrid working: two days per week in the West Midlands office. Ongoing professional development and access to advanced Financial Crime training. Opportunity to shape a newly established role within a growing, innovative team. A collaborative, supportive environment focused on continuous improvement and data-led decision-making. If you are an experienced Financial Crime Systems Analyst seeking a new challenge and the opportunity to influence how a leading financial institution protects its customers, please submit your CV along with a short cover letter outlining your experience and motivation for the role. Applicants must have full UK working rights. Sponsorship is not available for this position.
Mar 19, 2026
Full time
This newly created role presents an excellent opportunity for an experienced, systems-focused Financial Crime Analyst to make a meaningful impact in strengthening the first line of defence against fraud and financial crime within a FTSE 500 financial services organisation. You will play a pivotal role in enhancing detection, prevention, and reporting capabilities across multiple Financial Crime systems. Working in a data-rich environment, you will combine technical expertise with analytical insight to identify emerging threats, optimise system performance, and ensure controls remain robust, efficient, and fully compliant. Key Responsibilities Lead and support the development and optimisation of fraud detection and prevention strategies across Financial Crime systems. Analyse large, complex datasets using advanced SQL and data management tools to uncover patterns, trends, and anomalies. Develop, monitor, and report on key fraud metrics, presenting insights and recommendations to senior stakeholders. Design and implement data models and machine learning scoring models to enhance predictive insights and detection accuracy. Optimise and fine-tune Financial Crime system rule sets in line with risk appetite, balancing risk mitigation with operational efficiency. Collaborate with Technology, Risk, and Compliance teams to deliver data-driven improvements and strategic initiatives. Maintain robust governance and controls over fraud detection systems, ensuring compliance with regulatory and internal standards. Stay up to date with evolving financial crime trends, industry best practices, and emerging technologies. Engage with external partners, vendors, and industry peers to explore new detection techniques and system capabilities. Skills & Experience Strong background in Financial Crime or Fraud Analytics within banking or financial services. Advanced SQL skills with proven ability to manage and analyse large-scale, complex datasets. Experience with database platforms such as SQL Server, Oracle, SAS, or Access. Familiarity with data visualisation tools (e.g. Power BI, Tableau) for insight generation and reporting. Knowledge of AI and machine learning models for risk scoring and predictive analytics. Experience with Financial Crime platforms such as ACI PRM (Proactive Risk Manager), SIRA, SONAR, ThreatMetrix, Mitek, and CIFAS. In-depth understanding of payments fraud, AML, CTF, KYC, and internal fraud practices. Excellent analytical and problem-solving skills, with high accuracy in data investigation and interpretation. Strong communication skills, with the ability to translate technical findings into actionable business insights. Qualifications Degree in Computer Science, Data Analytics, Mathematics, or a related field. MIS/CIS, AI, or Machine Learning qualification, or equivalent experience. Recognised SQL/Database certification (Microsoft, Oracle, or equivalent). Relevant certification in Financial Crime, Fraud, or Cybercrime is desirable. Exceptional candidates without formal qualifications but with equivalent experience will also be considered. Other Competitive salary of £60,000-£70,000 base salary, depending on experience. Hybrid working: two days per week in the West Midlands office. Ongoing professional development and access to advanced Financial Crime training. Opportunity to shape a newly established role within a growing, innovative team. A collaborative, supportive environment focused on continuous improvement and data-led decision-making. If you are an experienced Financial Crime Systems Analyst seeking a new challenge and the opportunity to influence how a leading financial institution protects its customers, please submit your CV along with a short cover letter outlining your experience and motivation for the role. Applicants must have full UK working rights. Sponsorship is not available for this position.
Sales Account Manager A great opportunity for a commercially minded sales professional to manage and grow B2B customer accounts within the technology sector. This role focuses on account management, pipeline management, upselling and cross-selling IT, telecoms and cyber security solutions. If you've also worked in the following roles, we'd also like to hear from you: Sales Consultant, Client Relationship Manager, Telesales Executive, Key Account Manager SALARY: £60,000 OTE (uncapped) (includes a basic salary of £28,000 - £30,000 per annum) LOCATION: Huddersfield, West Yorkshire (You must live within a commutable distance to the office) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Sales Account Manager with previous experience in B2B sales, account management and client relationship development within the IT, telecoms, MSP or technology sector. As a Sales Account Manager you will take ownership of an established portfolio of business customers, building strong relationships while identifying opportunities to upsell and cross-sell technology solutions including IT services, telecoms and cyber security. The Sales Account Manager will proactively engage customers, manage opportunities through the full sales cycle and develop a healthy pipeline of commercially sound deals while driving revenue growth across existing accounts. This is a commercially focused sales role offering genuine ownership of accounts, the ability to manage deals from identification through to close and the opportunity to increase earnings through strong performance. If you are already selling into the IT or telecoms market and want a role with more ownership, better earning potential, and a clear path forward, we would like to hear from you. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Sales Account Manager include: Account Management: Managing and developing a portfolio of existing B2B customer accounts Relationship Building: Developing strong relationships and becoming a trusted point of contact Opportunity Identification: Identifying opportunities to upsell and cross-sell IT, cyber security and telecoms solutions Proactive Engagement: Engaging customers through structured account management and regular contact Sales Cycle Ownership: Managing opportunities through the full sales cycle from identification to close Account Growth: Driving account growth and increasing revenue across your customer base New Business Support: Supporting new business activity where required to achieve targets Proposal Delivery: Preparing and presenting proposals with support where required CRM Accuracy: Keeping CRM records accurate and up to date Knowledge Building: Continuing to build commercial and technical knowledge CANDIDATE REQUIREMENTS Previous experience in B2B sales within IT, telecoms, MSP, or a closely related technology market Experience managing or selling into existing customer accounts A background in identifying and developing opportunities within a customer base Proven experience of managing a pipeline and closing deals Confidence speaking with customers about technology solutions Motivated by performance and commission Comfortable taking ownership and running deals from start to finish Values support and development without being micromanaged BENEFITS £28,000 to £30,000 basic salary Double OTE with uncapped earning potential Ownership of your deals from start to finish Support on complex opportunities without losing ownership A stronger commission structure than other internal roles Structured onboarding and ongoing coaching Clear progression into senior sales or account management roles HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14489 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Huddersfield, West Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 19, 2026
Full time
Sales Account Manager A great opportunity for a commercially minded sales professional to manage and grow B2B customer accounts within the technology sector. This role focuses on account management, pipeline management, upselling and cross-selling IT, telecoms and cyber security solutions. If you've also worked in the following roles, we'd also like to hear from you: Sales Consultant, Client Relationship Manager, Telesales Executive, Key Account Manager SALARY: £60,000 OTE (uncapped) (includes a basic salary of £28,000 - £30,000 per annum) LOCATION: Huddersfield, West Yorkshire (You must live within a commutable distance to the office) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Sales Account Manager with previous experience in B2B sales, account management and client relationship development within the IT, telecoms, MSP or technology sector. As a Sales Account Manager you will take ownership of an established portfolio of business customers, building strong relationships while identifying opportunities to upsell and cross-sell technology solutions including IT services, telecoms and cyber security. The Sales Account Manager will proactively engage customers, manage opportunities through the full sales cycle and develop a healthy pipeline of commercially sound deals while driving revenue growth across existing accounts. This is a commercially focused sales role offering genuine ownership of accounts, the ability to manage deals from identification through to close and the opportunity to increase earnings through strong performance. If you are already selling into the IT or telecoms market and want a role with more ownership, better earning potential, and a clear path forward, we would like to hear from you. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Sales Account Manager include: Account Management: Managing and developing a portfolio of existing B2B customer accounts Relationship Building: Developing strong relationships and becoming a trusted point of contact Opportunity Identification: Identifying opportunities to upsell and cross-sell IT, cyber security and telecoms solutions Proactive Engagement: Engaging customers through structured account management and regular contact Sales Cycle Ownership: Managing opportunities through the full sales cycle from identification to close Account Growth: Driving account growth and increasing revenue across your customer base New Business Support: Supporting new business activity where required to achieve targets Proposal Delivery: Preparing and presenting proposals with support where required CRM Accuracy: Keeping CRM records accurate and up to date Knowledge Building: Continuing to build commercial and technical knowledge CANDIDATE REQUIREMENTS Previous experience in B2B sales within IT, telecoms, MSP, or a closely related technology market Experience managing or selling into existing customer accounts A background in identifying and developing opportunities within a customer base Proven experience of managing a pipeline and closing deals Confidence speaking with customers about technology solutions Motivated by performance and commission Comfortable taking ownership and running deals from start to finish Values support and development without being micromanaged BENEFITS £28,000 to £30,000 basic salary Double OTE with uncapped earning potential Ownership of your deals from start to finish Support on complex opportunities without losing ownership A stronger commission structure than other internal roles Structured onboarding and ongoing coaching Clear progression into senior sales or account management roles HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14489 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Huddersfield, West Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 19, 2026
Full time
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
We have two great opportunities for Procurement Category Managers to join the University of Surrey's Finance team, playing a pivotal role in developing and delivering the University's procurement strategy for IT, digital, and technology-enabled services The roles will focus on securing value for money, managing commercial and delivery risk, and building effective supplier partnerships that support the University's ambitious digital plans and long-term operational resilience. We currently have two positions available - one on a permanent basis and the other on a fixed term basis for an initial period of 12 months. The role Working in close collaboration with IT Services, digital teams, project leads, and senior stakeholders to understand technical, operational, and strategic requirements, you will enable the delivery of fit-for-purpose procurement solutions that support service reliability, cyber resilience, innovation, and scalability. While the primary focus is IT and digital categories, the role may also support wider University procurement initiatives where technology is a key enabler. Key responsibilities will include: Developing and delivering the IT and Digital category strategy Establishing and managing effective frameworks and commercial models Providing commercial leadership and stakeholder influence Leading complex sourcing, tendering, and negotiations Driving commercial value and performance improvement Improving supplier management, standardisation, and systems Ensuring governance, contracts, and capability development About you The role requires a strong understanding of IT and digital procurement, including software licensing, cloud and hosting services, infrastructure, hardware, applications, and managed services. Flexibility of approach is essential, along with the ability to provide clear commercial leadership and work collaboratively with internal project teams, technical experts, IT colleagues, finance and cost management colleagues, and other senior stakeholders to define and deliver successful outcomes. You will also have: Highly developed knowledge of procurement principles and practices, particularly IT and Digital Services related procurement Significant experience in managing complex procurements in a services organisation, including advertising, tendering, contract drafting, negotiation and managing supplier relationships The proven ability to lead procurement related business improvement and organisational change projects What we can offer In addition to a competitive salary you will receive 25 days annual leave, with additional days for Bank Holidays and University closure days. We offer a generous pension, flexible working options, access to world-class leisure facilities, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery. How to apply To apply please upload your CV and cover letter to the University website. Informal enquiries should be directed to Nick Jones via Please note, we are not looking for any external agency support on these roles at this time. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity. Therefore, we particularly encourage applications from under-represented groups, Further details Job Description
Mar 18, 2026
Full time
We have two great opportunities for Procurement Category Managers to join the University of Surrey's Finance team, playing a pivotal role in developing and delivering the University's procurement strategy for IT, digital, and technology-enabled services The roles will focus on securing value for money, managing commercial and delivery risk, and building effective supplier partnerships that support the University's ambitious digital plans and long-term operational resilience. We currently have two positions available - one on a permanent basis and the other on a fixed term basis for an initial period of 12 months. The role Working in close collaboration with IT Services, digital teams, project leads, and senior stakeholders to understand technical, operational, and strategic requirements, you will enable the delivery of fit-for-purpose procurement solutions that support service reliability, cyber resilience, innovation, and scalability. While the primary focus is IT and digital categories, the role may also support wider University procurement initiatives where technology is a key enabler. Key responsibilities will include: Developing and delivering the IT and Digital category strategy Establishing and managing effective frameworks and commercial models Providing commercial leadership and stakeholder influence Leading complex sourcing, tendering, and negotiations Driving commercial value and performance improvement Improving supplier management, standardisation, and systems Ensuring governance, contracts, and capability development About you The role requires a strong understanding of IT and digital procurement, including software licensing, cloud and hosting services, infrastructure, hardware, applications, and managed services. Flexibility of approach is essential, along with the ability to provide clear commercial leadership and work collaboratively with internal project teams, technical experts, IT colleagues, finance and cost management colleagues, and other senior stakeholders to define and deliver successful outcomes. You will also have: Highly developed knowledge of procurement principles and practices, particularly IT and Digital Services related procurement Significant experience in managing complex procurements in a services organisation, including advertising, tendering, contract drafting, negotiation and managing supplier relationships The proven ability to lead procurement related business improvement and organisational change projects What we can offer In addition to a competitive salary you will receive 25 days annual leave, with additional days for Bank Holidays and University closure days. We offer a generous pension, flexible working options, access to world-class leisure facilities, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery. How to apply To apply please upload your CV and cover letter to the University website. Informal enquiries should be directed to Nick Jones via Please note, we are not looking for any external agency support on these roles at this time. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity. Therefore, we particularly encourage applications from under-represented groups, Further details Job Description
hackajob is collaborating with Actica Consulting to connect them with exceptional professionals for this role. Graduate Cyber Security Consultant We will provide you with a fantastic springboard into a consulting career with client engagement and project work the norm from the start. You will gain experience in a manner that will provide the right level of support to ease the transition from an academic environment, whilst enabling you to make a positive contribution at an early stage. As a Cyber Security Consultant, you will work as part of an Actica team to undertake a number of varying consultancy assignments. You will be given the opportunity to undertake a variety of roles throughout the project lifecycle, working across a wide-ranging set of clients and cutting edge technologies. Our work covers a broad range of topics including architecture development, cyber security, programme and project management through to data engineering/analytics and AI. We have a long track record of successful delivery and, as a result, are trusted to work on some of the UK Government's most important and sensitive projects. The range of clients and project work we offer ensures that you will gain exposure to a wide variety of technical and business challenges in a short space of time. Locations London, Guildford, Bristol - M4 corridor. Roles and Responsibilities Providing technical assurance that proposed solutions are fit for purpose; Developing new architectures that mitigate the risks posed by new technologies and business practices; Providing advice to customers on Information Assurance and architectural problems and risks; Supporting the development of Risk Management Accreditation Document Sets (RMADS); Scoping security testing activities, and explaining the findings and required remedial actions to project stakeholders; Investigating security incidents; Promoting security awareness within project teams, and within the company. Conducting Cyber Security Risk Assessments. Providing Assurance of cyber security management controls and processes. Amongst other things you will gain experience in a manner that will provide the right level of support and challenge to ease the transition from an academic environment, whilst enabling you to make a positive contribution to project work at an early stage. Skills, Knowledge and Expertise Actica is looking for candidates with a passion for enhancing the Cyber Security of UK public sector digital services and technology. We pride ourselves on giving high calibre consultants the chance to excel. You will be motivated, willing to learn and have the ability to work with other consultants and client staff or independently. The fast-moving nature of the technology environment requires our consultants to be quick thinkers, proactive and self motivated - with the ability to apply structured approaches to often unfamiliar subject matter. In More Detail, We Look For Candidates With A good degree in a STEM subject, with further study at Masters and / or PhD level a bonus; An NCSC certified Information / Cyber / Systems Security master's degree, alongside a good Cyber / STEM based degree; An understanding of the use of technology in business and public sector contexts; Familiarity gained through studies with the HMG Security Policy Framework (SPF) and the NCSC Information Assurance Portfolio, IA Standards, Good Practice Guides, Architecture Patterns, etc Although these are not essential, you will also benefit from having one or more of: The ability to present and justify conclusions to project teams and stakeholders; A willingness to take on new and unfamiliar subject matter; The ability to build and nurture durable working relations with stakeholders; Proven abilities in communicating and delivering to stakeholder expectations and requirements; Prior work experience gained in a technical and / or consulting environment. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes For Success Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast paced, ever changing environment. Working Arrangements Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham. Typical working week might involve 2-3 days working at clients' premises or other locations and the remainder at home or at one of our offices. Some projects may require up to 5 days per week on site with colleagues. The practicalities of some project work means that individuals may need to stay away from home during the working week. Team based project environment with opportunities to participate in internal initiatives. The nature of Actica's business means that a wide and varied background is preferable and the capability to adapt quickly to change is always required. Career Development You will be given the opportunity to further your career in consulting, specialising in the application of a broad range of methodologies and technical specialisations to a wide range of business problems. A Mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a Performance and Development Manager, often outside of your project line of control, who will conduct regular reviews based on project feedback to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. We provide substantial training, including online, classroom and in house courses, leading to nationally recognised qualifications in areas such as Security Assurance, Security Architecture, Governance, Agile Methodologies, Project Management, Business Analysis, and Enterprise Architecture. Our Commitment to Diversity Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiring decisions. We offer a competitive suite of benefits. 25 days of paid leave per annum plus 8 UK bank holidays Discretionary, Performance Based Bonus Scheme Enrolment in Stakeholder Pension Scheme Cycle To Work Scheme Employee Assistance Programme Electric Vehicle Leasing Scheme Private Medical Insurance About Actica Consulting Actica Consulting is a leading Digital Transformation and Cyber Security consultancy focused on the UK Public Sector. Our teams have a long track record of delivering technology focused consultancy in a variety of complex environments. Our projects often run over multiple years and contribute to clients' mission critical objectives and key strategic initiatives. We're proud of our long term client relationships and excellent track record of delivery; as a result, we're trusted to work on some of the UK Government's most important and sensitive projects. We operate in the following market sectors: Defence, Central Government, National Security, Policing and Public Safety, Utilities, and Transport. Our expertise covers: Organisational Improvement, Delivering Complex Programmes, Digital Engineering, Cyber Security, and AI, Analytics and Data.
Mar 18, 2026
Full time
hackajob is collaborating with Actica Consulting to connect them with exceptional professionals for this role. Graduate Cyber Security Consultant We will provide you with a fantastic springboard into a consulting career with client engagement and project work the norm from the start. You will gain experience in a manner that will provide the right level of support to ease the transition from an academic environment, whilst enabling you to make a positive contribution at an early stage. As a Cyber Security Consultant, you will work as part of an Actica team to undertake a number of varying consultancy assignments. You will be given the opportunity to undertake a variety of roles throughout the project lifecycle, working across a wide-ranging set of clients and cutting edge technologies. Our work covers a broad range of topics including architecture development, cyber security, programme and project management through to data engineering/analytics and AI. We have a long track record of successful delivery and, as a result, are trusted to work on some of the UK Government's most important and sensitive projects. The range of clients and project work we offer ensures that you will gain exposure to a wide variety of technical and business challenges in a short space of time. Locations London, Guildford, Bristol - M4 corridor. Roles and Responsibilities Providing technical assurance that proposed solutions are fit for purpose; Developing new architectures that mitigate the risks posed by new technologies and business practices; Providing advice to customers on Information Assurance and architectural problems and risks; Supporting the development of Risk Management Accreditation Document Sets (RMADS); Scoping security testing activities, and explaining the findings and required remedial actions to project stakeholders; Investigating security incidents; Promoting security awareness within project teams, and within the company. Conducting Cyber Security Risk Assessments. Providing Assurance of cyber security management controls and processes. Amongst other things you will gain experience in a manner that will provide the right level of support and challenge to ease the transition from an academic environment, whilst enabling you to make a positive contribution to project work at an early stage. Skills, Knowledge and Expertise Actica is looking for candidates with a passion for enhancing the Cyber Security of UK public sector digital services and technology. We pride ourselves on giving high calibre consultants the chance to excel. You will be motivated, willing to learn and have the ability to work with other consultants and client staff or independently. The fast-moving nature of the technology environment requires our consultants to be quick thinkers, proactive and self motivated - with the ability to apply structured approaches to often unfamiliar subject matter. In More Detail, We Look For Candidates With A good degree in a STEM subject, with further study at Masters and / or PhD level a bonus; An NCSC certified Information / Cyber / Systems Security master's degree, alongside a good Cyber / STEM based degree; An understanding of the use of technology in business and public sector contexts; Familiarity gained through studies with the HMG Security Policy Framework (SPF) and the NCSC Information Assurance Portfolio, IA Standards, Good Practice Guides, Architecture Patterns, etc Although these are not essential, you will also benefit from having one or more of: The ability to present and justify conclusions to project teams and stakeholders; A willingness to take on new and unfamiliar subject matter; The ability to build and nurture durable working relations with stakeholders; Proven abilities in communicating and delivering to stakeholder expectations and requirements; Prior work experience gained in a technical and / or consulting environment. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes For Success Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast paced, ever changing environment. Working Arrangements Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham. Typical working week might involve 2-3 days working at clients' premises or other locations and the remainder at home or at one of our offices. Some projects may require up to 5 days per week on site with colleagues. The practicalities of some project work means that individuals may need to stay away from home during the working week. Team based project environment with opportunities to participate in internal initiatives. The nature of Actica's business means that a wide and varied background is preferable and the capability to adapt quickly to change is always required. Career Development You will be given the opportunity to further your career in consulting, specialising in the application of a broad range of methodologies and technical specialisations to a wide range of business problems. A Mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a Performance and Development Manager, often outside of your project line of control, who will conduct regular reviews based on project feedback to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. We provide substantial training, including online, classroom and in house courses, leading to nationally recognised qualifications in areas such as Security Assurance, Security Architecture, Governance, Agile Methodologies, Project Management, Business Analysis, and Enterprise Architecture. Our Commitment to Diversity Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiring decisions. We offer a competitive suite of benefits. 25 days of paid leave per annum plus 8 UK bank holidays Discretionary, Performance Based Bonus Scheme Enrolment in Stakeholder Pension Scheme Cycle To Work Scheme Employee Assistance Programme Electric Vehicle Leasing Scheme Private Medical Insurance About Actica Consulting Actica Consulting is a leading Digital Transformation and Cyber Security consultancy focused on the UK Public Sector. Our teams have a long track record of delivering technology focused consultancy in a variety of complex environments. Our projects often run over multiple years and contribute to clients' mission critical objectives and key strategic initiatives. We're proud of our long term client relationships and excellent track record of delivery; as a result, we're trusted to work on some of the UK Government's most important and sensitive projects. We operate in the following market sectors: Defence, Central Government, National Security, Policing and Public Safety, Utilities, and Transport. Our expertise covers: Organisational Improvement, Delivering Complex Programmes, Digital Engineering, Cyber Security, and AI, Analytics and Data.
Manager - Disaster Recovery Testing Closing Date: 30/03/2026 at 23:59 Interviews will take place week commencing 06/04/2026 FTC until 30/04/2027 A bit about the role Working in close partnership with the Business Continuity Manager and the Head of Platforms & Infrastructure Engineering, the Disaster Recovery Specialist will play a critical role in strengthening Homes England's operational resilience. You will be joining a highly skilled and collaborative Digital and Risk community, committed to safeguarding mission-critical services and ensuring business continuity across the agency. This role will lead the development and implementation of a robust disaster recovery testing framework, providing assurance that Homes England's mission critical systems and infrastructure can be restored quickly and effectively following a disruption, minimising downtime, data loss and operational disruption. You will design, coordinate and embed quarterly disaster recovery tests, beginning with a critical system in Q1& Q2 2026/27, ensuring testing is structured, proportionate and aligned to government standards. You will work collaboratively with Digital, Business Continuity and Risk Management partners, as well as function owners and other key stakeholders. You will take a leading role in the design and execution of scenario-based exercises to validate DR & BC arrangements and managing risks identified through testing to drive continuous improvement. You will also produce clear reporting and executive-level papers, ensuring compliance with Government Cyber Security Policy 007 and evidencing controls for GovAssure. This is a rare opportunity to lay the foundations of a comprehensive disaster recovery testing approach within a fast-evolving national organisation with real social purpose. As Homes England modernises its technology estate and operating model, your work will ensure the agency can respond confidently to disruption and protect the services communities rely on. A bit about you You'll be comfortable leading the development and delivery of disaster recovery and business continuity testing within a complex organisation. With deep technical knowledge and practical experience of disaster recovery, risk management and business continuity you will confidently translate technical detail into clear, actionable insights for business stakeholders. Delivering resilience at this scale requires working at pace with confidence and influence. You will be resilient, organised and comfortable working with senior stakeholders across the wider business who have competing priorities. Your discussions will always be shaped by a strong understanding of operational impact, regulatory requirements and organisational risk. As an experienced disaster recovery professional, you will bring excellent written and verbal communication skills, strong stakeholder management capability and the ability to navigate complex challenges with sound judgement. You'll enjoy working collaboratively, leading scenario-based exercises and driving continuous improvement as threats, technologies and business needs evolve. If you also bring experience within the public sector, familiarity with government digital standards, or professional accreditation such as BCI or DRII membership, that would be highly advantageous. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Mar 18, 2026
Full time
Manager - Disaster Recovery Testing Closing Date: 30/03/2026 at 23:59 Interviews will take place week commencing 06/04/2026 FTC until 30/04/2027 A bit about the role Working in close partnership with the Business Continuity Manager and the Head of Platforms & Infrastructure Engineering, the Disaster Recovery Specialist will play a critical role in strengthening Homes England's operational resilience. You will be joining a highly skilled and collaborative Digital and Risk community, committed to safeguarding mission-critical services and ensuring business continuity across the agency. This role will lead the development and implementation of a robust disaster recovery testing framework, providing assurance that Homes England's mission critical systems and infrastructure can be restored quickly and effectively following a disruption, minimising downtime, data loss and operational disruption. You will design, coordinate and embed quarterly disaster recovery tests, beginning with a critical system in Q1& Q2 2026/27, ensuring testing is structured, proportionate and aligned to government standards. You will work collaboratively with Digital, Business Continuity and Risk Management partners, as well as function owners and other key stakeholders. You will take a leading role in the design and execution of scenario-based exercises to validate DR & BC arrangements and managing risks identified through testing to drive continuous improvement. You will also produce clear reporting and executive-level papers, ensuring compliance with Government Cyber Security Policy 007 and evidencing controls for GovAssure. This is a rare opportunity to lay the foundations of a comprehensive disaster recovery testing approach within a fast-evolving national organisation with real social purpose. As Homes England modernises its technology estate and operating model, your work will ensure the agency can respond confidently to disruption and protect the services communities rely on. A bit about you You'll be comfortable leading the development and delivery of disaster recovery and business continuity testing within a complex organisation. With deep technical knowledge and practical experience of disaster recovery, risk management and business continuity you will confidently translate technical detail into clear, actionable insights for business stakeholders. Delivering resilience at this scale requires working at pace with confidence and influence. You will be resilient, organised and comfortable working with senior stakeholders across the wider business who have competing priorities. Your discussions will always be shaped by a strong understanding of operational impact, regulatory requirements and organisational risk. As an experienced disaster recovery professional, you will bring excellent written and verbal communication skills, strong stakeholder management capability and the ability to navigate complex challenges with sound judgement. You'll enjoy working collaboratively, leading scenario-based exercises and driving continuous improvement as threats, technologies and business needs evolve. If you also bring experience within the public sector, familiarity with government digital standards, or professional accreditation such as BCI or DRII membership, that would be highly advantageous. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Cloud Architect (Azure) Circa£70,000 + excellent benefits Permanent Hybrid As our new Cloud Hosting Architect, you will lead the design, implementation, and maintenance of our Azure cloud and on site hosting solutions. You'll play a pivotal role in ensuring the availability, reliability, and cost effectiveness of our critical business systems, including data platforms and public services. Working closely with developers, data teams, and external partners, you'll translate business requirements into secure, scalable, and innovative cloud solutions. Key Responsibilities Architect and deliver scalable, secure, and sustainable hosting solutions on Azure (with some AWS). Lead technical discovery sessions, workshops, and site assessments with stakeholders. Develop technology roadmaps and frameworks, embedding InfoSec, SecOps, and data privacy principles. Oversee solution development and collaborate with engineers to deliver robust, automated implementations. Produce clear technical documentation and reusable assets to support MVPs and POCs. Ensure compliance with ISO 27001, Cyber Essentials Plus, and internal security policies. Drive continuous innovation by staying ahead of emerging technologies in Azure, AWS, AI/ML, and InfoSec. Essential Skills & Experience Significant hands on experience with Azure hosting and cloud technologies. In depth knowledge of cloud platforms (Azure essential, AWS desirable). Strong understanding of enterprise architecture principles and frameworks. Experience delivering IT transformation or cloud migration projects. Excellent communication skills for engaging both technical and non technical stakeholders. Knowledge of cybersecurity standards (ISO27000, Cyber Essentials Plus). About You You are a hands on Cloud Architect or Engineer with a passion for technology and innovation. You thrive in a collaborative environment and have a proven track record of delivering secure, scalable cloud solutions. You don't shy away from stakeholder communications and have proven experience with Azure hosting and cloud technologies. Did you know Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don't apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities. We know the perfect candidate doesn't exist! If you think you have what it takes but don't tick every box, we'd still encourage you to apply - it could be a perfect fit! Perks & Benefits Salary - Circa £70,000 (dependent on skills & experience). 10% non contributory pension 29 days holiday (inclusive of Christmas shutdown) + public holidays Group Life Assurance (equal to 4 x basic salary) Group Income Protection (after 6 months' service) Salary Sacrifice schemes (cycle to work, home & tech scheme) Enhanced and competitive parental leave for all parents, regardless of gender or family structure Moneyhealth's Financial Coaching & Wellbeing Platform Health Cash Plan (cash back on eligible medical treatments) Benenden Health Care (opt in benefit) Reward & Recognition Programme Discounted gym membership Sports & Social club Payroll charitable giving Subsidised on site restaurant Free on site parking When we work Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45. (Talk to us about flexible working if this doesn't quite suit you - we take work life balance seriously!) How we work We understand the benefits of remote and in person collaboration and therefore have a hybrid working model - you'll be expected to work from our office in Thatcham at least two days per week. What we do At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our Gamston facility is one of the UK's leading sites for active safety, trialling and assessing the latest crash avoidance and driver assistance technologies. Our Values As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process. Our Commitment to Diversity, Inclusion & Belonging We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change. Beyond our partnerships with the Automotive 30% Club and Women in Data (WiD), we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging. Recruitment process We're proud to manage our recruitment in house and believe this direct approach enables us to give you the best possible Employee Experience we can - which starts right here, your application! We're continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus - yes, even with salary & benefits. What can you expect from our recruitment process? Regular updates on the progress / outcome of your application An initial telephone screening call with our Recruitment Business Partner First interview with the hiring manager, usually via Teams Second/Final interview, in person at our office (we may give you a role specific task to present on!) Personalised feedback following your interview - because everyone deserves that! An opportunity to give us your honest feedback in a short survey on all of the above We're committed to removing barriers. If there are any adjustments we can make to better support you, please let us know when you apply. All applicants must have Right to Work in the UK. If you're experiencing any issues with our career site or application from, please let us know here:
Mar 17, 2026
Full time
Cloud Architect (Azure) Circa£70,000 + excellent benefits Permanent Hybrid As our new Cloud Hosting Architect, you will lead the design, implementation, and maintenance of our Azure cloud and on site hosting solutions. You'll play a pivotal role in ensuring the availability, reliability, and cost effectiveness of our critical business systems, including data platforms and public services. Working closely with developers, data teams, and external partners, you'll translate business requirements into secure, scalable, and innovative cloud solutions. Key Responsibilities Architect and deliver scalable, secure, and sustainable hosting solutions on Azure (with some AWS). Lead technical discovery sessions, workshops, and site assessments with stakeholders. Develop technology roadmaps and frameworks, embedding InfoSec, SecOps, and data privacy principles. Oversee solution development and collaborate with engineers to deliver robust, automated implementations. Produce clear technical documentation and reusable assets to support MVPs and POCs. Ensure compliance with ISO 27001, Cyber Essentials Plus, and internal security policies. Drive continuous innovation by staying ahead of emerging technologies in Azure, AWS, AI/ML, and InfoSec. Essential Skills & Experience Significant hands on experience with Azure hosting and cloud technologies. In depth knowledge of cloud platforms (Azure essential, AWS desirable). Strong understanding of enterprise architecture principles and frameworks. Experience delivering IT transformation or cloud migration projects. Excellent communication skills for engaging both technical and non technical stakeholders. Knowledge of cybersecurity standards (ISO27000, Cyber Essentials Plus). About You You are a hands on Cloud Architect or Engineer with a passion for technology and innovation. You thrive in a collaborative environment and have a proven track record of delivering secure, scalable cloud solutions. You don't shy away from stakeholder communications and have proven experience with Azure hosting and cloud technologies. Did you know Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don't apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities. We know the perfect candidate doesn't exist! If you think you have what it takes but don't tick every box, we'd still encourage you to apply - it could be a perfect fit! Perks & Benefits Salary - Circa £70,000 (dependent on skills & experience). 10% non contributory pension 29 days holiday (inclusive of Christmas shutdown) + public holidays Group Life Assurance (equal to 4 x basic salary) Group Income Protection (after 6 months' service) Salary Sacrifice schemes (cycle to work, home & tech scheme) Enhanced and competitive parental leave for all parents, regardless of gender or family structure Moneyhealth's Financial Coaching & Wellbeing Platform Health Cash Plan (cash back on eligible medical treatments) Benenden Health Care (opt in benefit) Reward & Recognition Programme Discounted gym membership Sports & Social club Payroll charitable giving Subsidised on site restaurant Free on site parking When we work Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45. (Talk to us about flexible working if this doesn't quite suit you - we take work life balance seriously!) How we work We understand the benefits of remote and in person collaboration and therefore have a hybrid working model - you'll be expected to work from our office in Thatcham at least two days per week. What we do At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our Gamston facility is one of the UK's leading sites for active safety, trialling and assessing the latest crash avoidance and driver assistance technologies. Our Values As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process. Our Commitment to Diversity, Inclusion & Belonging We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change. Beyond our partnerships with the Automotive 30% Club and Women in Data (WiD), we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging. Recruitment process We're proud to manage our recruitment in house and believe this direct approach enables us to give you the best possible Employee Experience we can - which starts right here, your application! We're continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus - yes, even with salary & benefits. What can you expect from our recruitment process? Regular updates on the progress / outcome of your application An initial telephone screening call with our Recruitment Business Partner First interview with the hiring manager, usually via Teams Second/Final interview, in person at our office (we may give you a role specific task to present on!) Personalised feedback following your interview - because everyone deserves that! An opportunity to give us your honest feedback in a short survey on all of the above We're committed to removing barriers. If there are any adjustments we can make to better support you, please let us know when you apply. All applicants must have Right to Work in the UK. If you're experiencing any issues with our career site or application from, please let us know here:
Job Advert: Technology Governance Manager - £60,000 + Benefits Location: Warwick / Hybrid 2days p/w We are looking for an experienced Technology Governance Manager to lead and mature the governance, risk, and compliance framework across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with key regulatory and accreditation standards including ISO 27001 and Cyber Essentials Plus. This role requires a proactive, structured individual who can engage stakeholders, simplify complex governance requirements, and embed a strong culture of secure, risk aware decision making across the function. Key Responsibilities Technology Governance & Controls Develop, maintain, and continuously improve the technology governance framework. Embed a culture of "secure by design" and risk aware decision making. Own and maintain Technology policies, standards, and procedures, ensuring compliance with ISO 27001, CE+ and other regulatory requirements. Provide guidance and practical support on policy interpretation and governance matters. Lead governance input for customer bids, ensuring the strongest possible position. Own and maintain the Technology Disaster Recovery plan and ensure regular reviews and testing. Streamline governance processes to reduce unnecessary burden while maintaining compliance. Technology Risk Management Manage and maintain the Technology Risk Register. Identify, assess, and prioritise risks across systems, suppliers, and services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with the Information Security Manager / Data Protection Officer to align technology and security policies. Ensure operational controls support ISO 27001, CE+ and broader security requirements. Promote best practice in access control, monitoring, configuration and data protection. Audit & Compliance Coordinate internal and external audits and certification activities. Provide structured compliance reporting for internal and external stakeholders including shareholders, insurers and customers. Monitor and assess vendor performance relating to technology risk and security. About You We are seeking someone with strong expertise in technology governance, risk, and cybersecurity alongside excellent communication and stakeholder management skills. You will be confident working independently, influencing decision making, and driving continuous improvement. Essential Experience & Skills Strong communication and stakeholder management ability. CISSP or CISSM qualification. Significant experience with ISO 27001; ITIL v3 desirable. Demonstrable experience in security best practice and risk management. Strong project and change management capability. Experience working within enterprise IT environments (healthcare/private medical desirable). Ability to identify service improvements and drive operational excellence. Desirable Experience managing staff. Experience working with IT infrastructure teams. Our Values You will be expected to champion and model our organisational values: Collaboration - working in partnership and valuing expertise. Excellence - uncompromising focus on quality, compassion, dignity and respect. Learning - continuous improvement and development. Efficiency - using resources intelligently to improve patient outcomes.
Mar 17, 2026
Full time
Job Advert: Technology Governance Manager - £60,000 + Benefits Location: Warwick / Hybrid 2days p/w We are looking for an experienced Technology Governance Manager to lead and mature the governance, risk, and compliance framework across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with key regulatory and accreditation standards including ISO 27001 and Cyber Essentials Plus. This role requires a proactive, structured individual who can engage stakeholders, simplify complex governance requirements, and embed a strong culture of secure, risk aware decision making across the function. Key Responsibilities Technology Governance & Controls Develop, maintain, and continuously improve the technology governance framework. Embed a culture of "secure by design" and risk aware decision making. Own and maintain Technology policies, standards, and procedures, ensuring compliance with ISO 27001, CE+ and other regulatory requirements. Provide guidance and practical support on policy interpretation and governance matters. Lead governance input for customer bids, ensuring the strongest possible position. Own and maintain the Technology Disaster Recovery plan and ensure regular reviews and testing. Streamline governance processes to reduce unnecessary burden while maintaining compliance. Technology Risk Management Manage and maintain the Technology Risk Register. Identify, assess, and prioritise risks across systems, suppliers, and services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with the Information Security Manager / Data Protection Officer to align technology and security policies. Ensure operational controls support ISO 27001, CE+ and broader security requirements. Promote best practice in access control, monitoring, configuration and data protection. Audit & Compliance Coordinate internal and external audits and certification activities. Provide structured compliance reporting for internal and external stakeholders including shareholders, insurers and customers. Monitor and assess vendor performance relating to technology risk and security. About You We are seeking someone with strong expertise in technology governance, risk, and cybersecurity alongside excellent communication and stakeholder management skills. You will be confident working independently, influencing decision making, and driving continuous improvement. Essential Experience & Skills Strong communication and stakeholder management ability. CISSP or CISSM qualification. Significant experience with ISO 27001; ITIL v3 desirable. Demonstrable experience in security best practice and risk management. Strong project and change management capability. Experience working within enterprise IT environments (healthcare/private medical desirable). Ability to identify service improvements and drive operational excellence. Desirable Experience managing staff. Experience working with IT infrastructure teams. Our Values You will be expected to champion and model our organisational values: Collaboration - working in partnership and valuing expertise. Excellence - uncompromising focus on quality, compassion, dignity and respect. Learning - continuous improvement and development. Efficiency - using resources intelligently to improve patient outcomes.
Business Development Manager Are you a graduate looking to break into the world of technology and cyber security sales? We're partnering with a fast-growing UK based MSP & MSSP who deliver IT, Cyber Security and Connectivity solutions to hundreds of organisations nationwide. They're looking for ambitious, driven graduates who want Business Development opportunities which offer rapid progression and uncapped earning potential. You'll be responsible for generating and closing new business opportunities across IT, Cyber Security and Connectivity solutions. Salary 30-45K depending on experience + OTE c. 60-70K plus Key responsibilities for the Business Development Manager will include, Cold calling and outbound prospecting LinkedIn and email outreach Following up on marketing leads Attending monthly networking events Managing pipeline activity in HubSpot Running discovery calls and client meetings You'll be supported with clear messaging, defined target markets, and ongoing mentorship. The ideal Business Development Manager will need, Educated to degree level - any discipline Highly resilient and motivated Organised and structured in your approach Have confident, professional verbal/written communication skills Be highly competitive and commercially driven Eager to learn with an interest in developing new business As a Business Development Manager here's what's in it for you, Competitive base salary with uncapped commission structure and private healthcare Structured onboarding programme Mentorship from experienced sales leaders Training across IT and Cyber Security solutions Strong learning environment in a high-performing team If your educated to degree level, want a career in tech sales and thrive in competitive environments which offer genuine opportunities for progress we need to hear from you today.
Mar 17, 2026
Full time
Business Development Manager Are you a graduate looking to break into the world of technology and cyber security sales? We're partnering with a fast-growing UK based MSP & MSSP who deliver IT, Cyber Security and Connectivity solutions to hundreds of organisations nationwide. They're looking for ambitious, driven graduates who want Business Development opportunities which offer rapid progression and uncapped earning potential. You'll be responsible for generating and closing new business opportunities across IT, Cyber Security and Connectivity solutions. Salary 30-45K depending on experience + OTE c. 60-70K plus Key responsibilities for the Business Development Manager will include, Cold calling and outbound prospecting LinkedIn and email outreach Following up on marketing leads Attending monthly networking events Managing pipeline activity in HubSpot Running discovery calls and client meetings You'll be supported with clear messaging, defined target markets, and ongoing mentorship. The ideal Business Development Manager will need, Educated to degree level - any discipline Highly resilient and motivated Organised and structured in your approach Have confident, professional verbal/written communication skills Be highly competitive and commercially driven Eager to learn with an interest in developing new business As a Business Development Manager here's what's in it for you, Competitive base salary with uncapped commission structure and private healthcare Structured onboarding programme Mentorship from experienced sales leaders Training across IT and Cyber Security solutions Strong learning environment in a high-performing team If your educated to degree level, want a career in tech sales and thrive in competitive environments which offer genuine opportunities for progress we need to hear from you today.
IT Sales: Business Development Manager Hardware/IT Infrastructure Location: UK Wide Salary: £60k-£80k BASIC, £120k-£200k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: This well-established IT Infrastructure and Data Software provider is seeking a new business software sales professional to come onboard and join a highly motivated and determined team as our client looks to continue to augment its UK operation. This is a role where you will be committed to selling an array of our client s data, cybersecurity and AI solutions, alongside their cloud and on-premise infrastructure, primarily into private sector organisations (key sectors include banking and insurance) as they continue to progress their premier partnership status with several prominent vendors. Ideally, candidates will be self-motivated, new business hunters, with a proactive attitude and experienced in selling IT infrastructure solutions. It is critical that you are solution sales led and focused on achieving coveted results, with the capability to develop long-term, fruitful relationships. This is a fantastic opening to join a company who offer exceptional earnings opportunities and genuine career advancement to sales leadership within 2-3 years, for the successful candidate. Required: Proven track record of new logo wins Experience selling IT infrastructure Private sector sales background Driven, tenacious and determined to succeed Beneficial: Stable career record Experience selling cyber security software solutions Sold into the financial services sector (banking/insurance) To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Mar 17, 2026
Full time
IT Sales: Business Development Manager Hardware/IT Infrastructure Location: UK Wide Salary: £60k-£80k BASIC, £120k-£200k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: This well-established IT Infrastructure and Data Software provider is seeking a new business software sales professional to come onboard and join a highly motivated and determined team as our client looks to continue to augment its UK operation. This is a role where you will be committed to selling an array of our client s data, cybersecurity and AI solutions, alongside their cloud and on-premise infrastructure, primarily into private sector organisations (key sectors include banking and insurance) as they continue to progress their premier partnership status with several prominent vendors. Ideally, candidates will be self-motivated, new business hunters, with a proactive attitude and experienced in selling IT infrastructure solutions. It is critical that you are solution sales led and focused on achieving coveted results, with the capability to develop long-term, fruitful relationships. This is a fantastic opening to join a company who offer exceptional earnings opportunities and genuine career advancement to sales leadership within 2-3 years, for the successful candidate. Required: Proven track record of new logo wins Experience selling IT infrastructure Private sector sales background Driven, tenacious and determined to succeed Beneficial: Stable career record Experience selling cyber security software solutions Sold into the financial services sector (banking/insurance) To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients, build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Mar 17, 2026
Full time
Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients, build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Mar 15, 2026
Full time
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Role Overview The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers. Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks. This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach. Key Responsibilities Pre-boarding and Onboarding Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience. Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded. Update BambooHR with required personal and job information following offer acceptance. Launch onboarding workflows and assign relevant task lists. Conduct passport identification and Right to Work (RTW) checks in line with UK legislation. Initiate and monitor pre-employment screening via Experian, flagging discrepancies and uploading final reports to BambooHR. Set up learning accounts (e.g. iHASCO) and raise system access requests (e.g. FreshService, Kantata). Create candidate profiles in Kantata and liaise with IT Operations to ensure equipment readiness. Coordinate with the Security Controller regarding security clearance (SC) processes and transfers where applicable. Liaise with Capability Champions regarding new starter planning and office availability. Issue welcome communications five days prior to start date. Schedule onboarding sessions, introductory meetings with functional leads and project teams, and facilitate effective handover to delivery teams to ensure early productivity. Probation Administration Act as the primary administrative lead for all probation processes across the UBDS group. Ensure probation objectives are captured and recorded in a timely manner, liaising closely with Capability Champions and Functional Leads to confirm clear and measurable goals. Maintain regular contact with employees throughout their probation period to ensure key milestones and review points are scheduled and completed. Work closely with People Coaches and line managers to ensure alignment, documentation and timely decision-making. Coordinate and track probation review meetings, ensuring outcomes (confirmation, extension or termination of probation) are accurately recorded and communicated. Ensure that any probation extensions are formally documented, with revised objectives and review timelines clearly agreed and logged. Proactively monitor probation timelines to mitigate risk and ensure compliance with internal processes and employment obligations. Day One Experience Provide in-person onboarding support, including meet and greet. Distribute laptops and company merchandise. Facilitate office tours and informal introductions. Support initial laptop setup and IT readiness in collaboration with relevant teams. Coordinate onboarding logistics, supporting People team presentations. People Team Operations Manage and monitor the People team inbox, ensuring timely and professional responses. Maintain accurate and organised digital file management within Microsoft Teams and associated platforms. Support asset management processes, including tracking laptops, peripherals and company merchandise. Coordinate room bookings for onboarding and People-led sessions. Support People systems administration where appropriate. Assist with internal communications initiatives, including newsletters and engagement activities. Support ChatGPT audit and quality assurance activities. Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence. Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes. Offboarding Action offboarding checklist items following initiation by the People Coach or line manager. Coordinate the return of client and UBDS group assets, confirming receipt and updating relevant stakeholders. Ensure accurate system updates and documentation to support compliant and efficient offboarding. Role Requirements Experience Minimum of two years' experience in an administrative, HR or People team support role. Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail. Experience supporting onboarding, probation and offboarding processes is desirable. Technical Skills Experience using Human Resources Information Systems (HRIS), ideally BambooHR. Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams. Understanding of UK Right to Work requirements and pre-employment screening processes. Skills and Competencies Strong administrative capability with excellent attention to detail. Ability to manage multiple priorities and work accurately at pace. Proactive thinker with the confidence to anticipate needs and follow through to completion. Strong written and verbal communication skills. Collaborative approach, working effectively within an established team. High level of discretion and understanding of confidentiality, data protection and compliance obligations. Personal Attributes Professional, approachable and welcoming manner. Reliable and dependable in a high-trust environment. Committed to delivering a consistently high-quality employee experience. A genuine team player who contributes positively to team culture and operational excellence. The People Experience Co-ordinator will play a critical role in shaping day-to-day employee experience across the UBDS group, ensuring operational excellence, robust probation management, compliance and a seamless colleague journey from onboarding through to offboarding. Why people choose to grow their careers at UBDS Group Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner, offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Mar 15, 2026
Full time
Role Overview The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers. Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks. This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach. Key Responsibilities Pre-boarding and Onboarding Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience. Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded. Update BambooHR with required personal and job information following offer acceptance. Launch onboarding workflows and assign relevant task lists. Conduct passport identification and Right to Work (RTW) checks in line with UK legislation. Initiate and monitor pre-employment screening via Experian, flagging discrepancies and uploading final reports to BambooHR. Set up learning accounts (e.g. iHASCO) and raise system access requests (e.g. FreshService, Kantata). Create candidate profiles in Kantata and liaise with IT Operations to ensure equipment readiness. Coordinate with the Security Controller regarding security clearance (SC) processes and transfers where applicable. Liaise with Capability Champions regarding new starter planning and office availability. Issue welcome communications five days prior to start date. Schedule onboarding sessions, introductory meetings with functional leads and project teams, and facilitate effective handover to delivery teams to ensure early productivity. Probation Administration Act as the primary administrative lead for all probation processes across the UBDS group. Ensure probation objectives are captured and recorded in a timely manner, liaising closely with Capability Champions and Functional Leads to confirm clear and measurable goals. Maintain regular contact with employees throughout their probation period to ensure key milestones and review points are scheduled and completed. Work closely with People Coaches and line managers to ensure alignment, documentation and timely decision-making. Coordinate and track probation review meetings, ensuring outcomes (confirmation, extension or termination of probation) are accurately recorded and communicated. Ensure that any probation extensions are formally documented, with revised objectives and review timelines clearly agreed and logged. Proactively monitor probation timelines to mitigate risk and ensure compliance with internal processes and employment obligations. Day One Experience Provide in-person onboarding support, including meet and greet. Distribute laptops and company merchandise. Facilitate office tours and informal introductions. Support initial laptop setup and IT readiness in collaboration with relevant teams. Coordinate onboarding logistics, supporting People team presentations. People Team Operations Manage and monitor the People team inbox, ensuring timely and professional responses. Maintain accurate and organised digital file management within Microsoft Teams and associated platforms. Support asset management processes, including tracking laptops, peripherals and company merchandise. Coordinate room bookings for onboarding and People-led sessions. Support People systems administration where appropriate. Assist with internal communications initiatives, including newsletters and engagement activities. Support ChatGPT audit and quality assurance activities. Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence. Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes. Offboarding Action offboarding checklist items following initiation by the People Coach or line manager. Coordinate the return of client and UBDS group assets, confirming receipt and updating relevant stakeholders. Ensure accurate system updates and documentation to support compliant and efficient offboarding. Role Requirements Experience Minimum of two years' experience in an administrative, HR or People team support role. Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail. Experience supporting onboarding, probation and offboarding processes is desirable. Technical Skills Experience using Human Resources Information Systems (HRIS), ideally BambooHR. Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams. Understanding of UK Right to Work requirements and pre-employment screening processes. Skills and Competencies Strong administrative capability with excellent attention to detail. Ability to manage multiple priorities and work accurately at pace. Proactive thinker with the confidence to anticipate needs and follow through to completion. Strong written and verbal communication skills. Collaborative approach, working effectively within an established team. High level of discretion and understanding of confidentiality, data protection and compliance obligations. Personal Attributes Professional, approachable and welcoming manner. Reliable and dependable in a high-trust environment. Committed to delivering a consistently high-quality employee experience. A genuine team player who contributes positively to team culture and operational excellence. The People Experience Co-ordinator will play a critical role in shaping day-to-day employee experience across the UBDS group, ensuring operational excellence, robust probation management, compliance and a seamless colleague journey from onboarding through to offboarding. Why people choose to grow their careers at UBDS Group Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner, offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
First Military Recruitment Ltd
Fairford, Gloucestershire
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
Mar 15, 2026
Full time
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Mar 14, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Information Security Manager £70,000 £80,000 Remote (UK) Eligible for SC/DV Clearance Protect. Enable. Lead. Join TwinStream a dynamic, engineering-led consultancy born from real-world problem solvers within UK government organisations. We bring technical excellence to complex missions, and now we re looking for someone who can elevate our security posture as we continue to grow. If you want a role where you're trusted, empowered, and hands-on with real impact this is it. Why TwinStream? In 2019, our founders united their expertise to build a business that delivers exceptional service and cutting-edge solutions across government, defence, and highly regulated sectors. Today, TwinStream teams operate both on-site with clients and remotely nationwide, supporting high-stakes, high-impact work. We're scaling rapidly and your voice will matter. The Role: Information Security Manager We re searching for a practical, proactive, mid-to-senior InfoSec practitioner who thrives on doing not just advising. This is a delivery-focused role, perfect for someone who enjoys: Crafting and updating policies Driving governance, risk, and compliance Embedding secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You ll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling your mission is governance, risk, compliance, and enabling secure delivery. What You ll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR, and MOD CSM v3/v4 Plan, coordinate, and support internal/external audits and pen tests Embed security into projects, cloud services, and software delivery Deliver engaging security training and awareness sessions Contribute to Business Continuity, Disaster Recovery, and internal audit Act as TwinStream s primary point of contact for all things InfoSec What You ll Bring Proven experience as an Information Security Manager or similar Strong experience in incident management, risk governance, and practical InfoSec delivery Ability to embed security into modern software development and cloud environments Strong knowledge of ISO 27001, Cyber Essentials Plus, and UK regulatory requirements Excellent communication skills confident translating security for all audiences Comfortable working remotely in a flexible, fast-paced environment Relevant certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Auditor) Eligible for UK Security Clearance (minimum SC) Why You ll Love Working With Us 8% employer pension contribution Private medical cover including dental & optical (for you and your family) Learning & development autonomy you drive your growth Flexible remote working that actually supports your life Electric vehicle salary sacrifice scheme Cycle to Work + Life Assurance 28 days holiday + bank holidays Quarterly meet-ups, summer party & Christmas celebrations We re building something special and you ll be at the heart of it. Ready to make your mark? Join a team where your expertise shapes how we protect people, systems, and missions that matter. Apply now and take the next step with TwinStream.
Mar 14, 2026
Full time
Information Security Manager £70,000 £80,000 Remote (UK) Eligible for SC/DV Clearance Protect. Enable. Lead. Join TwinStream a dynamic, engineering-led consultancy born from real-world problem solvers within UK government organisations. We bring technical excellence to complex missions, and now we re looking for someone who can elevate our security posture as we continue to grow. If you want a role where you're trusted, empowered, and hands-on with real impact this is it. Why TwinStream? In 2019, our founders united their expertise to build a business that delivers exceptional service and cutting-edge solutions across government, defence, and highly regulated sectors. Today, TwinStream teams operate both on-site with clients and remotely nationwide, supporting high-stakes, high-impact work. We're scaling rapidly and your voice will matter. The Role: Information Security Manager We re searching for a practical, proactive, mid-to-senior InfoSec practitioner who thrives on doing not just advising. This is a delivery-focused role, perfect for someone who enjoys: Crafting and updating policies Driving governance, risk, and compliance Embedding secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You ll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling your mission is governance, risk, compliance, and enabling secure delivery. What You ll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR, and MOD CSM v3/v4 Plan, coordinate, and support internal/external audits and pen tests Embed security into projects, cloud services, and software delivery Deliver engaging security training and awareness sessions Contribute to Business Continuity, Disaster Recovery, and internal audit Act as TwinStream s primary point of contact for all things InfoSec What You ll Bring Proven experience as an Information Security Manager or similar Strong experience in incident management, risk governance, and practical InfoSec delivery Ability to embed security into modern software development and cloud environments Strong knowledge of ISO 27001, Cyber Essentials Plus, and UK regulatory requirements Excellent communication skills confident translating security for all audiences Comfortable working remotely in a flexible, fast-paced environment Relevant certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Auditor) Eligible for UK Security Clearance (minimum SC) Why You ll Love Working With Us 8% employer pension contribution Private medical cover including dental & optical (for you and your family) Learning & development autonomy you drive your growth Flexible remote working that actually supports your life Electric vehicle salary sacrifice scheme Cycle to Work + Life Assurance 28 days holiday + bank holidays Quarterly meet-ups, summer party & Christmas celebrations We re building something special and you ll be at the heart of it. Ready to make your mark? Join a team where your expertise shapes how we protect people, systems, and missions that matter. Apply now and take the next step with TwinStream.
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Mar 12, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Mar 12, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
Mar 12, 2026
Full time
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
