Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients, build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Mar 17, 2026
Full time
Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients, build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
We have two great opportunities for Procurement Category Managers to join the University of Surrey's Finance team, playing a pivotal role in developing and delivering the University's procurement strategy for IT, digital, and technology-enabled services The roles will focus on securing value for money, managing commercial and delivery risk, and building effective supplier partnerships that support the University's ambitious digital plans and long-term operational resilience. We currently have two positions available - one on a permanent basis and the other on a fixed term basis for an initial period of 12 months. The role Working in close collaboration with IT Services, digital teams, project leads, and senior stakeholders to understand technical, operational, and strategic requirements, you will enable the delivery of fit-for-purpose procurement solutions that support service reliability, cyber resilience, innovation, and scalability. While the primary focus is IT and digital categories, the role may also support wider University procurement initiatives where technology is a key enabler. Key responsibilities will include: Developing and delivering the IT and Digital category strategy Establishing and managing effective frameworks and commercial models Providing commercial leadership and stakeholder influence Leading complex sourcing, tendering, and negotiations Driving commercial value and performance improvement Improving supplier management, standardisation, and systems Ensuring governance, contracts, and capability development About you The role requires a strong understanding of IT and digital procurement, including software licensing, cloud and hosting services, infrastructure, hardware, applications, and managed services. Flexibility of approach is essential, along with the ability to provide clear commercial leadership and work collaboratively with internal project teams, technical experts, IT colleagues, finance and cost management colleagues, and other senior stakeholders to define and deliver successful outcomes. You will also have: Highly developed knowledge of procurement principles and practices, particularly IT and Digital Services related procurement Significant experience in managing complex procurements in a services organisation, including advertising, tendering, contract drafting, negotiation and managing supplier relationships The proven ability to lead procurement related business improvement and organisational change projects What we can offer In addition to a competitive salary you will receive 25 days annual leave, with additional days for Bank Holidays and University closure days. We offer a generous pension, flexible working options, access to world-class leisure facilities, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery. How to apply To apply please upload your CV and cover letter to the University website. Informal enquiries should be directed to Nick Jones via Please note, we are not looking for any external agency support on these roles at this time. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity. Therefore, we particularly encourage applications from under-represented groups, Further details Job Description
Mar 16, 2026
Full time
We have two great opportunities for Procurement Category Managers to join the University of Surrey's Finance team, playing a pivotal role in developing and delivering the University's procurement strategy for IT, digital, and technology-enabled services The roles will focus on securing value for money, managing commercial and delivery risk, and building effective supplier partnerships that support the University's ambitious digital plans and long-term operational resilience. We currently have two positions available - one on a permanent basis and the other on a fixed term basis for an initial period of 12 months. The role Working in close collaboration with IT Services, digital teams, project leads, and senior stakeholders to understand technical, operational, and strategic requirements, you will enable the delivery of fit-for-purpose procurement solutions that support service reliability, cyber resilience, innovation, and scalability. While the primary focus is IT and digital categories, the role may also support wider University procurement initiatives where technology is a key enabler. Key responsibilities will include: Developing and delivering the IT and Digital category strategy Establishing and managing effective frameworks and commercial models Providing commercial leadership and stakeholder influence Leading complex sourcing, tendering, and negotiations Driving commercial value and performance improvement Improving supplier management, standardisation, and systems Ensuring governance, contracts, and capability development About you The role requires a strong understanding of IT and digital procurement, including software licensing, cloud and hosting services, infrastructure, hardware, applications, and managed services. Flexibility of approach is essential, along with the ability to provide clear commercial leadership and work collaboratively with internal project teams, technical experts, IT colleagues, finance and cost management colleagues, and other senior stakeholders to define and deliver successful outcomes. You will also have: Highly developed knowledge of procurement principles and practices, particularly IT and Digital Services related procurement Significant experience in managing complex procurements in a services organisation, including advertising, tendering, contract drafting, negotiation and managing supplier relationships The proven ability to lead procurement related business improvement and organisational change projects What we can offer In addition to a competitive salary you will receive 25 days annual leave, with additional days for Bank Holidays and University closure days. We offer a generous pension, flexible working options, access to world-class leisure facilities, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery. How to apply To apply please upload your CV and cover letter to the University website. Informal enquiries should be directed to Nick Jones via Please note, we are not looking for any external agency support on these roles at this time. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity. Therefore, we particularly encourage applications from under-represented groups, Further details Job Description
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Mar 15, 2026
Full time
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Role Overview The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers. Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks. This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach. Key Responsibilities Pre-boarding and Onboarding Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience. Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded. Update BambooHR with required personal and job information following offer acceptance. Launch onboarding workflows and assign relevant task lists. Conduct passport identification and Right to Work (RTW) checks in line with UK legislation. Initiate and monitor pre-employment screening via Experian, flagging discrepancies and uploading final reports to BambooHR. Set up learning accounts (e.g. iHASCO) and raise system access requests (e.g. FreshService, Kantata). Create candidate profiles in Kantata and liaise with IT Operations to ensure equipment readiness. Coordinate with the Security Controller regarding security clearance (SC) processes and transfers where applicable. Liaise with Capability Champions regarding new starter planning and office availability. Issue welcome communications five days prior to start date. Schedule onboarding sessions, introductory meetings with functional leads and project teams, and facilitate effective handover to delivery teams to ensure early productivity. Probation Administration Act as the primary administrative lead for all probation processes across the UBDS group. Ensure probation objectives are captured and recorded in a timely manner, liaising closely with Capability Champions and Functional Leads to confirm clear and measurable goals. Maintain regular contact with employees throughout their probation period to ensure key milestones and review points are scheduled and completed. Work closely with People Coaches and line managers to ensure alignment, documentation and timely decision-making. Coordinate and track probation review meetings, ensuring outcomes (confirmation, extension or termination of probation) are accurately recorded and communicated. Ensure that any probation extensions are formally documented, with revised objectives and review timelines clearly agreed and logged. Proactively monitor probation timelines to mitigate risk and ensure compliance with internal processes and employment obligations. Day One Experience Provide in-person onboarding support, including meet and greet. Distribute laptops and company merchandise. Facilitate office tours and informal introductions. Support initial laptop setup and IT readiness in collaboration with relevant teams. Coordinate onboarding logistics, supporting People team presentations. People Team Operations Manage and monitor the People team inbox, ensuring timely and professional responses. Maintain accurate and organised digital file management within Microsoft Teams and associated platforms. Support asset management processes, including tracking laptops, peripherals and company merchandise. Coordinate room bookings for onboarding and People-led sessions. Support People systems administration where appropriate. Assist with internal communications initiatives, including newsletters and engagement activities. Support ChatGPT audit and quality assurance activities. Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence. Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes. Offboarding Action offboarding checklist items following initiation by the People Coach or line manager. Coordinate the return of client and UBDS group assets, confirming receipt and updating relevant stakeholders. Ensure accurate system updates and documentation to support compliant and efficient offboarding. Role Requirements Experience Minimum of two years' experience in an administrative, HR or People team support role. Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail. Experience supporting onboarding, probation and offboarding processes is desirable. Technical Skills Experience using Human Resources Information Systems (HRIS), ideally BambooHR. Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams. Understanding of UK Right to Work requirements and pre-employment screening processes. Skills and Competencies Strong administrative capability with excellent attention to detail. Ability to manage multiple priorities and work accurately at pace. Proactive thinker with the confidence to anticipate needs and follow through to completion. Strong written and verbal communication skills. Collaborative approach, working effectively within an established team. High level of discretion and understanding of confidentiality, data protection and compliance obligations. Personal Attributes Professional, approachable and welcoming manner. Reliable and dependable in a high-trust environment. Committed to delivering a consistently high-quality employee experience. A genuine team player who contributes positively to team culture and operational excellence. The People Experience Co-ordinator will play a critical role in shaping day-to-day employee experience across the UBDS group, ensuring operational excellence, robust probation management, compliance and a seamless colleague journey from onboarding through to offboarding. Why people choose to grow their careers at UBDS Group Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner, offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Mar 15, 2026
Full time
Role Overview The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers. Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks. This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach. Key Responsibilities Pre-boarding and Onboarding Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience. Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded. Update BambooHR with required personal and job information following offer acceptance. Launch onboarding workflows and assign relevant task lists. Conduct passport identification and Right to Work (RTW) checks in line with UK legislation. Initiate and monitor pre-employment screening via Experian, flagging discrepancies and uploading final reports to BambooHR. Set up learning accounts (e.g. iHASCO) and raise system access requests (e.g. FreshService, Kantata). Create candidate profiles in Kantata and liaise with IT Operations to ensure equipment readiness. Coordinate with the Security Controller regarding security clearance (SC) processes and transfers where applicable. Liaise with Capability Champions regarding new starter planning and office availability. Issue welcome communications five days prior to start date. Schedule onboarding sessions, introductory meetings with functional leads and project teams, and facilitate effective handover to delivery teams to ensure early productivity. Probation Administration Act as the primary administrative lead for all probation processes across the UBDS group. Ensure probation objectives are captured and recorded in a timely manner, liaising closely with Capability Champions and Functional Leads to confirm clear and measurable goals. Maintain regular contact with employees throughout their probation period to ensure key milestones and review points are scheduled and completed. Work closely with People Coaches and line managers to ensure alignment, documentation and timely decision-making. Coordinate and track probation review meetings, ensuring outcomes (confirmation, extension or termination of probation) are accurately recorded and communicated. Ensure that any probation extensions are formally documented, with revised objectives and review timelines clearly agreed and logged. Proactively monitor probation timelines to mitigate risk and ensure compliance with internal processes and employment obligations. Day One Experience Provide in-person onboarding support, including meet and greet. Distribute laptops and company merchandise. Facilitate office tours and informal introductions. Support initial laptop setup and IT readiness in collaboration with relevant teams. Coordinate onboarding logistics, supporting People team presentations. People Team Operations Manage and monitor the People team inbox, ensuring timely and professional responses. Maintain accurate and organised digital file management within Microsoft Teams and associated platforms. Support asset management processes, including tracking laptops, peripherals and company merchandise. Coordinate room bookings for onboarding and People-led sessions. Support People systems administration where appropriate. Assist with internal communications initiatives, including newsletters and engagement activities. Support ChatGPT audit and quality assurance activities. Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence. Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes. Offboarding Action offboarding checklist items following initiation by the People Coach or line manager. Coordinate the return of client and UBDS group assets, confirming receipt and updating relevant stakeholders. Ensure accurate system updates and documentation to support compliant and efficient offboarding. Role Requirements Experience Minimum of two years' experience in an administrative, HR or People team support role. Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail. Experience supporting onboarding, probation and offboarding processes is desirable. Technical Skills Experience using Human Resources Information Systems (HRIS), ideally BambooHR. Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams. Understanding of UK Right to Work requirements and pre-employment screening processes. Skills and Competencies Strong administrative capability with excellent attention to detail. Ability to manage multiple priorities and work accurately at pace. Proactive thinker with the confidence to anticipate needs and follow through to completion. Strong written and verbal communication skills. Collaborative approach, working effectively within an established team. High level of discretion and understanding of confidentiality, data protection and compliance obligations. Personal Attributes Professional, approachable and welcoming manner. Reliable and dependable in a high-trust environment. Committed to delivering a consistently high-quality employee experience. A genuine team player who contributes positively to team culture and operational excellence. The People Experience Co-ordinator will play a critical role in shaping day-to-day employee experience across the UBDS group, ensuring operational excellence, robust probation management, compliance and a seamless colleague journey from onboarding through to offboarding. Why people choose to grow their careers at UBDS Group Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner, offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
First Military Recruitment Ltd
Fairford, Gloucestershire
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
Mar 15, 2026
Full time
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Mar 14, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Information Security Manager £70,000 £80,000 Remote (UK) Eligible for SC/DV Clearance Protect. Enable. Lead. Join TwinStream a dynamic, engineering-led consultancy born from real-world problem solvers within UK government organisations. We bring technical excellence to complex missions, and now we re looking for someone who can elevate our security posture as we continue to grow. If you want a role where you're trusted, empowered, and hands-on with real impact this is it. Why TwinStream? In 2019, our founders united their expertise to build a business that delivers exceptional service and cutting-edge solutions across government, defence, and highly regulated sectors. Today, TwinStream teams operate both on-site with clients and remotely nationwide, supporting high-stakes, high-impact work. We're scaling rapidly and your voice will matter. The Role: Information Security Manager We re searching for a practical, proactive, mid-to-senior InfoSec practitioner who thrives on doing not just advising. This is a delivery-focused role, perfect for someone who enjoys: Crafting and updating policies Driving governance, risk, and compliance Embedding secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You ll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling your mission is governance, risk, compliance, and enabling secure delivery. What You ll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR, and MOD CSM v3/v4 Plan, coordinate, and support internal/external audits and pen tests Embed security into projects, cloud services, and software delivery Deliver engaging security training and awareness sessions Contribute to Business Continuity, Disaster Recovery, and internal audit Act as TwinStream s primary point of contact for all things InfoSec What You ll Bring Proven experience as an Information Security Manager or similar Strong experience in incident management, risk governance, and practical InfoSec delivery Ability to embed security into modern software development and cloud environments Strong knowledge of ISO 27001, Cyber Essentials Plus, and UK regulatory requirements Excellent communication skills confident translating security for all audiences Comfortable working remotely in a flexible, fast-paced environment Relevant certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Auditor) Eligible for UK Security Clearance (minimum SC) Why You ll Love Working With Us 8% employer pension contribution Private medical cover including dental & optical (for you and your family) Learning & development autonomy you drive your growth Flexible remote working that actually supports your life Electric vehicle salary sacrifice scheme Cycle to Work + Life Assurance 28 days holiday + bank holidays Quarterly meet-ups, summer party & Christmas celebrations We re building something special and you ll be at the heart of it. Ready to make your mark? Join a team where your expertise shapes how we protect people, systems, and missions that matter. Apply now and take the next step with TwinStream.
Mar 14, 2026
Full time
Information Security Manager £70,000 £80,000 Remote (UK) Eligible for SC/DV Clearance Protect. Enable. Lead. Join TwinStream a dynamic, engineering-led consultancy born from real-world problem solvers within UK government organisations. We bring technical excellence to complex missions, and now we re looking for someone who can elevate our security posture as we continue to grow. If you want a role where you're trusted, empowered, and hands-on with real impact this is it. Why TwinStream? In 2019, our founders united their expertise to build a business that delivers exceptional service and cutting-edge solutions across government, defence, and highly regulated sectors. Today, TwinStream teams operate both on-site with clients and remotely nationwide, supporting high-stakes, high-impact work. We're scaling rapidly and your voice will matter. The Role: Information Security Manager We re searching for a practical, proactive, mid-to-senior InfoSec practitioner who thrives on doing not just advising. This is a delivery-focused role, perfect for someone who enjoys: Crafting and updating policies Driving governance, risk, and compliance Embedding secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You ll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling your mission is governance, risk, compliance, and enabling secure delivery. What You ll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR, and MOD CSM v3/v4 Plan, coordinate, and support internal/external audits and pen tests Embed security into projects, cloud services, and software delivery Deliver engaging security training and awareness sessions Contribute to Business Continuity, Disaster Recovery, and internal audit Act as TwinStream s primary point of contact for all things InfoSec What You ll Bring Proven experience as an Information Security Manager or similar Strong experience in incident management, risk governance, and practical InfoSec delivery Ability to embed security into modern software development and cloud environments Strong knowledge of ISO 27001, Cyber Essentials Plus, and UK regulatory requirements Excellent communication skills confident translating security for all audiences Comfortable working remotely in a flexible, fast-paced environment Relevant certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Auditor) Eligible for UK Security Clearance (minimum SC) Why You ll Love Working With Us 8% employer pension contribution Private medical cover including dental & optical (for you and your family) Learning & development autonomy you drive your growth Flexible remote working that actually supports your life Electric vehicle salary sacrifice scheme Cycle to Work + Life Assurance 28 days holiday + bank holidays Quarterly meet-ups, summer party & Christmas celebrations We re building something special and you ll be at the heart of it. Ready to make your mark? Join a team where your expertise shapes how we protect people, systems, and missions that matter. Apply now and take the next step with TwinStream.
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Mar 12, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Mar 12, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
Mar 12, 2026
Full time
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
A fantastic opportunity has arisen to join a well-established independent insurance broker in the picturesque suburban area of Manchester. With over 4 decades of reputation built on trust, personal service and long-standing client relationships, this business is looking for an experienced Commercial Account Manager to become a key part of its close-knit team. The role You will manage an existing book of loyal SME and mid-market clients. The role is focused on providing expert advice, retaining and developing relationships and delivering a truly client-first service. These are genuine relationships built on trust and continuity, giving you the chance to act as a true adviser. What you will be doing? Managing a portfolio of commercial clients. Handling renewals, mid-term adjustments, referrals, new business enquiries and conversions. Supporting claims liaison where required. Working across Commercial Property, Liability and Fleet (exposure to Professional Risks, Cyber, and D&O is advantageous). Open-market broking and maintaining strong insurer relationships. Preparing renewal presentations, policy documentation and client reports. About you: Supporting future growth through new business opportunities within the existing book. Proven solid commercial insurance experience within a broker environment. Acturis experience (essential). A broad range of commercial products. Confident communicator with a natural ability to maintain and build relationships. Organised, proactive and able to manage your own workload. Why you will love this role: In this highly rewarding role where relationships and service come first, you will inherit a well-established book and play a real part in the future growth of a respected broker. Team-orientated personality- culture fit is key in this close-knit collaborative team. Excellent salary (depending on experience). Friendly team with varied expertise and a supportive culture. Ongoing professional development with CII study support Free on-site parking. Pension. 3x death in service. 25 days holiday + bank holidays + an extra day for your birthday. Working hours: Monday-Friday, 9:00am-5:00pm. At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we're looking for in this or other roles.
Mar 11, 2026
Full time
A fantastic opportunity has arisen to join a well-established independent insurance broker in the picturesque suburban area of Manchester. With over 4 decades of reputation built on trust, personal service and long-standing client relationships, this business is looking for an experienced Commercial Account Manager to become a key part of its close-knit team. The role You will manage an existing book of loyal SME and mid-market clients. The role is focused on providing expert advice, retaining and developing relationships and delivering a truly client-first service. These are genuine relationships built on trust and continuity, giving you the chance to act as a true adviser. What you will be doing? Managing a portfolio of commercial clients. Handling renewals, mid-term adjustments, referrals, new business enquiries and conversions. Supporting claims liaison where required. Working across Commercial Property, Liability and Fleet (exposure to Professional Risks, Cyber, and D&O is advantageous). Open-market broking and maintaining strong insurer relationships. Preparing renewal presentations, policy documentation and client reports. About you: Supporting future growth through new business opportunities within the existing book. Proven solid commercial insurance experience within a broker environment. Acturis experience (essential). A broad range of commercial products. Confident communicator with a natural ability to maintain and build relationships. Organised, proactive and able to manage your own workload. Why you will love this role: In this highly rewarding role where relationships and service come first, you will inherit a well-established book and play a real part in the future growth of a respected broker. Team-orientated personality- culture fit is key in this close-knit collaborative team. Excellent salary (depending on experience). Friendly team with varied expertise and a supportive culture. Ongoing professional development with CII study support Free on-site parking. Pension. 3x death in service. 25 days holiday + bank holidays + an extra day for your birthday. Working hours: Monday-Friday, 9:00am-5:00pm. At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we're looking for in this or other roles.
Get Staffed Online Recruitment Limited
Brighton, Sussex
People Operations and Office Manager £35,000 £40,000 per annum Brighton Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from our client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: They take their teams health seriously. Activities, socials and coaching are routine to them. About the Role Our client is looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of their People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You ll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our client s culture every day keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how they work by contributing to policy updates and process improvements. Stay on top of the details manage our client s HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. Our client is committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is ideal for you.
Mar 11, 2026
Full time
People Operations and Office Manager £35,000 £40,000 per annum Brighton Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from our client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: They take their teams health seriously. Activities, socials and coaching are routine to them. About the Role Our client is looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of their People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You ll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our client s culture every day keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how they work by contributing to policy updates and process improvements. Stay on top of the details manage our client s HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. Our client is committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is ideal for you.
Insurance Business Development Executive Southend-on-Sea £30,000 up to £50,000 + Mon-Fri 9am to 5pm About the Role This is an exciting opportunity for an experienced Insurance Business Development Executive to join a growing insurance brokerage. The role focuses on managing existing clients, generating new business, and driving profitability across a range of Commercial and Consumer Insurance products. You'll play a key part in delivering exceptional service while ensuring full FCA compliance. The ideal candidate will be expected to hit the ground running. What You'll Be Doing? Managing and developing a portfolio of commercial and consumer insurance clients. Generating new business opportunities and prospecting new leads. Conducting client visits, identifying insurance needs, and presenting tailored solutions. Negotiating with insurers to secure the most appropriate and competitive cover. Presenting recommendations to clients and closing sales. Cross-selling additional products and securing referrals. Monitoring your own performance against targets and KPIs. Ensuring all activity is fully compliant with FCA regulations and internal procedures. Handling complaints in line with regulatory and company standards. Maintaining accurate and compliant client records (digital and paper). Delivering high levels of customer service and building strong professional relationships. Key Insurance Areas You'll Work With Property Owners Commercial Combined Liability Professional Indemnity Cyber Insurance Associated Commercial & Consumer Insurance products Compliance & Regulatory Responsibilities Adhering to all FCA regulations and the company's Compliance Manual. Understanding key areas such as Conduct of Business, Complaints, T&C, Conflicts of Interest, Financial Crime, Data Security, and Vulnerable Customers. Supporting FCA reporting requirements where needed. Conducting file and sales audits when required. Professional Development Participating in ongoing training, assessments, and supervision sessions. Attending internal and external training courses. Identifying areas for personal development and maintaining up-to-date product knowledge. Working With Insurers & Underwriters Building and maintaining strong relationships with insurers and underwriters. Meeting insurer administration requirements. Keeping up to date with insurer literature and product updates. Systems, Data & Security Supporting improvements to internal systems and website functionality. Reporting any system weaknesses or potential breaches. Ensuring all personal data is handled securely and in line with the Data Protection Act. Maintaining strict confidentiality at all times. General Office Responsibilities Prioritising and responding to client communications promptly. Maintaining organised and compliant files. Supporting Health & Safety standards and keeping the office presentable. Completing any additional duties as required by your line manager. What's In It For You? Monday to Friday 9:00am - 5:00pm Salary £30,000 up to £50,000 or more depending on experience 28 days holiday including Bank Holidays Onsite parking Pension Scheme Private Medical Insurance after probation Holiday Entitlement For more information on this role please contact Sophie Barnes
Mar 10, 2026
Full time
Insurance Business Development Executive Southend-on-Sea £30,000 up to £50,000 + Mon-Fri 9am to 5pm About the Role This is an exciting opportunity for an experienced Insurance Business Development Executive to join a growing insurance brokerage. The role focuses on managing existing clients, generating new business, and driving profitability across a range of Commercial and Consumer Insurance products. You'll play a key part in delivering exceptional service while ensuring full FCA compliance. The ideal candidate will be expected to hit the ground running. What You'll Be Doing? Managing and developing a portfolio of commercial and consumer insurance clients. Generating new business opportunities and prospecting new leads. Conducting client visits, identifying insurance needs, and presenting tailored solutions. Negotiating with insurers to secure the most appropriate and competitive cover. Presenting recommendations to clients and closing sales. Cross-selling additional products and securing referrals. Monitoring your own performance against targets and KPIs. Ensuring all activity is fully compliant with FCA regulations and internal procedures. Handling complaints in line with regulatory and company standards. Maintaining accurate and compliant client records (digital and paper). Delivering high levels of customer service and building strong professional relationships. Key Insurance Areas You'll Work With Property Owners Commercial Combined Liability Professional Indemnity Cyber Insurance Associated Commercial & Consumer Insurance products Compliance & Regulatory Responsibilities Adhering to all FCA regulations and the company's Compliance Manual. Understanding key areas such as Conduct of Business, Complaints, T&C, Conflicts of Interest, Financial Crime, Data Security, and Vulnerable Customers. Supporting FCA reporting requirements where needed. Conducting file and sales audits when required. Professional Development Participating in ongoing training, assessments, and supervision sessions. Attending internal and external training courses. Identifying areas for personal development and maintaining up-to-date product knowledge. Working With Insurers & Underwriters Building and maintaining strong relationships with insurers and underwriters. Meeting insurer administration requirements. Keeping up to date with insurer literature and product updates. Systems, Data & Security Supporting improvements to internal systems and website functionality. Reporting any system weaknesses or potential breaches. Ensuring all personal data is handled securely and in line with the Data Protection Act. Maintaining strict confidentiality at all times. General Office Responsibilities Prioritising and responding to client communications promptly. Maintaining organised and compliant files. Supporting Health & Safety standards and keeping the office presentable. Completing any additional duties as required by your line manager. What's In It For You? Monday to Friday 9:00am - 5:00pm Salary £30,000 up to £50,000 or more depending on experience 28 days holiday including Bank Holidays Onsite parking Pension Scheme Private Medical Insurance after probation Holiday Entitlement For more information on this role please contact Sophie Barnes
IT Programme Manager - Defence Location : Bristol Salary : £65,600 to £79,946 Hybrid We are seeking an IT Programme Manager to strategically identify, plan, and coordinate a set of related projects and activities in support of specific business strategies and objectives. This high-level, strategic role focuses on realising business benefits through the successful completion of complex programmes, managing exceptions, monitoring progress, and ensuring alignment to business objectives. Day-to-day of the role: Plan, direct, and coordinate activities to manage and implement a programme from initiation to final operational transition, utilising established programme methodologies. Develop and maintain programme vision, roadmap, definition document, and plan in agreement with the senior responsible owner. Schedule, monitor, and report on programme-related activities, establishing effective governance and risk management frameworks. Manage programme interdependencies in support of specific business strategies and objectives, ensuring programmes are managed to realise agreed business benefits within set timescales. Lead the development of comprehensive stakeholder management strategies and plans, establishing and building long-term, strategic relationships with key stakeholders to support programme delivery and associated change initiatives. Required Skills & Qualifications: APM Managing Successful Programmes qualification (or equivalent) with a minimum of 3-5 years relevant experience as a Programme Manager. Proven track record managing large, complex IT projects and programmes from start to finish. Experience leading multiple project teams, mentoring, and driving strategic initiatives. Good all round IT knowledge with a focus on IT projects like networking, infrastructure, cyber security Strong stakeholder management and relationship management skills, with the ability to negotiate and influence senior leaders, technical specialists, and system users. Excellent leadership and communication skills, both verbal and written, with the ability to communicate effectively with both technical and non-technical colleagues at all levels. If you are interested in this position, please apply online or for more information please contact me on
Mar 10, 2026
Full time
IT Programme Manager - Defence Location : Bristol Salary : £65,600 to £79,946 Hybrid We are seeking an IT Programme Manager to strategically identify, plan, and coordinate a set of related projects and activities in support of specific business strategies and objectives. This high-level, strategic role focuses on realising business benefits through the successful completion of complex programmes, managing exceptions, monitoring progress, and ensuring alignment to business objectives. Day-to-day of the role: Plan, direct, and coordinate activities to manage and implement a programme from initiation to final operational transition, utilising established programme methodologies. Develop and maintain programme vision, roadmap, definition document, and plan in agreement with the senior responsible owner. Schedule, monitor, and report on programme-related activities, establishing effective governance and risk management frameworks. Manage programme interdependencies in support of specific business strategies and objectives, ensuring programmes are managed to realise agreed business benefits within set timescales. Lead the development of comprehensive stakeholder management strategies and plans, establishing and building long-term, strategic relationships with key stakeholders to support programme delivery and associated change initiatives. Required Skills & Qualifications: APM Managing Successful Programmes qualification (or equivalent) with a minimum of 3-5 years relevant experience as a Programme Manager. Proven track record managing large, complex IT projects and programmes from start to finish. Experience leading multiple project teams, mentoring, and driving strategic initiatives. Good all round IT knowledge with a focus on IT projects like networking, infrastructure, cyber security Strong stakeholder management and relationship management skills, with the ability to negotiate and influence senior leaders, technical specialists, and system users. Excellent leadership and communication skills, both verbal and written, with the ability to communicate effectively with both technical and non-technical colleagues at all levels. If you are interested in this position, please apply online or for more information please contact me on
Pathway Project Lichfield Staffordshire
Sutton Coldfield, West Midlands
Finance Manager Location : Pathway Project Offices, The Hope Centre, Lichfield WS13 7LB Reports to: Chief Executive Officer (CEO) Hours: 37.5 Salary: £32K to £35K Contract: Permanent This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability About Pathway Project We are a domestic and sexual abuse service that supports clients in Lichfield, Tamworth, Cannock, Burntwood and the surrounding villages of South Staffordshire. We offer a range of support services to victims of domestic abuse including two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and support to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year. Why choose to work for us? Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It's a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups. We offer the following benefits: 25 days paid leave plus statutory holidays (pro rata) A competitive pension scheme Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role. Purpose of the Role The Finance Manager is responsible for the effective day-to-day financial management of the charity, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102). Working closely with the CEO, SMT and Trustees, the postholder will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation. Key Responsibilities 1. Financial Management and Reporting •Manage the day-to-day finance function including processing invoices and bank transactions and monitoring cash balances to ensure sufficient liquidity. • Oversee monthly cash banking of donations and rental income. • Prepare timely and accurate monthly management accounts including variance analysis. Journals to include prepayments, accruals, bank, credit card and cash reconciliations, depreciation and maintenance of the fixed asset register. • Update and maintain the cashflow forecast and provide commentary on key movements. • Monitor financial performance against approved budgets and report findings to the CEO and Trustees. • Prepare the Trial Balance and supporting schedules for year-end accounts and act as the main point of contact with external auditors. • Maintain and develop effective financial systems, processes and controls in line with Charity Commission guidance and good practice. 2. Budgeting and Forecasting • Support the annual budgeting process, working closely with the CEO and Treasurer to develop realistic budgets aligned to strategic priorities. • Produce periodic reforecasts and assist with multi-year financial planning as required. • Provide financial input to support new initiatives, funding applications and business planning. 3. Income and Expenditure Oversight • Oversee all income streams including grants, contracts, donations, trading income and fundraising activity. • Ensure accurate fund accounting and correct allocation of restricted and unrestricted funds. • Support fundraising and business development activity by providing financial information for funding bids and reports. • Monitor expenditure and support value for money through effective supplier and cost management. 4. Payroll and Pensions • Prepare and review information for the outsourced monthly payroll. • Manage monthly pension uploads and ensure compliance with auto-enrolment requirements. • Ensure compliance with PAYE, National Insurance and pension regulations. • Maintain accurate staff cost reporting and support SMT with salary reviews and cost projections. 5. Compliance and Governance • Support compliance with financial, legal and regulatory requirements including HMRC, Charity Commission and Companies House. • Prepare financial papers and summary reports for the Board of Trustees and relevant committees including Audit and Risk. • Assist with the maintenance and review of financial policies and procedures, incorporating audit recommendations. • Contribute to risk management processes including financial risks and reserves monitoring. 6. Systems and Process Improvement • Manage and develop the QuickBooks accounting system. • Identify opportunities to streamline finance processes and improve efficiency and accuracy. • Ensure appropriate data protection and cyber security controls within finance operations. 7. Teamwork and Collaboration • Provide guidance and support to the Financial Abuse Specialist to ensure accurate recording of financial information. • Work collaboratively with colleagues across the organisation to improve financial understanding and accountability. • Contribute positively to the wider management team and organisational culture. Person Specification Essential • Part-qualified or qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience). • Experience working in a charity or not-for-profit finance role, including fund accounting. • Good working knowledge of Charity SORP (FRS 102) and charity regulatory requirements. • Strong financial analysis and reporting skills with good Excel capability. • Ability to communicate financial information clearly to non-finance colleagues. • High attention to detail and accuracy. • Strong organisational and time management skills. • Experience using QuickBooks or similar accounting systems. • Commitment to the charity's mission and values. Desirable • Experience supporting audits and liaising with external auditors. • Experience of restricted funds, grant reporting and donor compliance. • Experience mentoring or supporting colleagues. • Experience of Gift Aid. • Familiarity with payment platforms such as PayPal, Zettle or Enthuse. Performance Indicators • Timely and accurate management accounts and forecasts. • Strong compliance with financial regulations and audit requirements. • Positive feedback from auditors, trustees and senior management. • Effective cashflow and reserves monitoring. • Improved financial understanding across the organisation. This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role. Other information: Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate. Safeguarding Statement Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts. We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however . click apply for full job details
Mar 10, 2026
Full time
Finance Manager Location : Pathway Project Offices, The Hope Centre, Lichfield WS13 7LB Reports to: Chief Executive Officer (CEO) Hours: 37.5 Salary: £32K to £35K Contract: Permanent This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability About Pathway Project We are a domestic and sexual abuse service that supports clients in Lichfield, Tamworth, Cannock, Burntwood and the surrounding villages of South Staffordshire. We offer a range of support services to victims of domestic abuse including two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and support to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year. Why choose to work for us? Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It's a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups. We offer the following benefits: 25 days paid leave plus statutory holidays (pro rata) A competitive pension scheme Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role. Purpose of the Role The Finance Manager is responsible for the effective day-to-day financial management of the charity, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102). Working closely with the CEO, SMT and Trustees, the postholder will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation. Key Responsibilities 1. Financial Management and Reporting •Manage the day-to-day finance function including processing invoices and bank transactions and monitoring cash balances to ensure sufficient liquidity. • Oversee monthly cash banking of donations and rental income. • Prepare timely and accurate monthly management accounts including variance analysis. Journals to include prepayments, accruals, bank, credit card and cash reconciliations, depreciation and maintenance of the fixed asset register. • Update and maintain the cashflow forecast and provide commentary on key movements. • Monitor financial performance against approved budgets and report findings to the CEO and Trustees. • Prepare the Trial Balance and supporting schedules for year-end accounts and act as the main point of contact with external auditors. • Maintain and develop effective financial systems, processes and controls in line with Charity Commission guidance and good practice. 2. Budgeting and Forecasting • Support the annual budgeting process, working closely with the CEO and Treasurer to develop realistic budgets aligned to strategic priorities. • Produce periodic reforecasts and assist with multi-year financial planning as required. • Provide financial input to support new initiatives, funding applications and business planning. 3. Income and Expenditure Oversight • Oversee all income streams including grants, contracts, donations, trading income and fundraising activity. • Ensure accurate fund accounting and correct allocation of restricted and unrestricted funds. • Support fundraising and business development activity by providing financial information for funding bids and reports. • Monitor expenditure and support value for money through effective supplier and cost management. 4. Payroll and Pensions • Prepare and review information for the outsourced monthly payroll. • Manage monthly pension uploads and ensure compliance with auto-enrolment requirements. • Ensure compliance with PAYE, National Insurance and pension regulations. • Maintain accurate staff cost reporting and support SMT with salary reviews and cost projections. 5. Compliance and Governance • Support compliance with financial, legal and regulatory requirements including HMRC, Charity Commission and Companies House. • Prepare financial papers and summary reports for the Board of Trustees and relevant committees including Audit and Risk. • Assist with the maintenance and review of financial policies and procedures, incorporating audit recommendations. • Contribute to risk management processes including financial risks and reserves monitoring. 6. Systems and Process Improvement • Manage and develop the QuickBooks accounting system. • Identify opportunities to streamline finance processes and improve efficiency and accuracy. • Ensure appropriate data protection and cyber security controls within finance operations. 7. Teamwork and Collaboration • Provide guidance and support to the Financial Abuse Specialist to ensure accurate recording of financial information. • Work collaboratively with colleagues across the organisation to improve financial understanding and accountability. • Contribute positively to the wider management team and organisational culture. Person Specification Essential • Part-qualified or qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience). • Experience working in a charity or not-for-profit finance role, including fund accounting. • Good working knowledge of Charity SORP (FRS 102) and charity regulatory requirements. • Strong financial analysis and reporting skills with good Excel capability. • Ability to communicate financial information clearly to non-finance colleagues. • High attention to detail and accuracy. • Strong organisational and time management skills. • Experience using QuickBooks or similar accounting systems. • Commitment to the charity's mission and values. Desirable • Experience supporting audits and liaising with external auditors. • Experience of restricted funds, grant reporting and donor compliance. • Experience mentoring or supporting colleagues. • Experience of Gift Aid. • Familiarity with payment platforms such as PayPal, Zettle or Enthuse. Performance Indicators • Timely and accurate management accounts and forecasts. • Strong compliance with financial regulations and audit requirements. • Positive feedback from auditors, trustees and senior management. • Effective cashflow and reserves monitoring. • Improved financial understanding across the organisation. This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role. Other information: Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate. Safeguarding Statement Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts. We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however . click apply for full job details
We are seeking an Engineering Director to take full ownership ofInductosense'sengineering function. This role has accountability for software, firmware,electronicsandmechanicalengineering,along with manufacturing. The Engineering Directoris responsible fortechnical integrity, system coherence, and delivery discipline across the full product lifecycle. This includes scaling software platforms, ensuring robust integration between hardware and software, andindustrialisingproducts for reliable manufacture and deployment. This role suits a technically strong engineering leader who has scaled multidisciplinary teams and systems beyond early-stageexecution, and who is comfortable making hard technical andorganisationaltrade-offs in a real-world industrial context. About Inductosense Inductosense is a technology-led engineering company based in Bristol, developing wireless, battery-free ultrasonic sensing solutions for corrosion and erosion monitoring in industrial environments. Our proprietary WAND (Wireless and Non-Destructive) platform combines advanced sensor hardware, embedded systems, firmware, and software to deliver scalable, field-deployed monitoring solutions used globally across Oil & Gas , Nuclear , Mining , Renewables , and Chemical sectors. The business is growing at approximately 40% year-on-year, is well funded (including strategic investment from Saudi Aramco), and operates in technically demanding, safety-critical environments. As Inductosense scales, we are strengthening engineering leadership to support higher volumes, more complex systems, and increased software and manufacturing integration. Key Responsibilities Engineering Leadership &OrganisationDesign Own and lead the engineering function across software, firmware, electronics, mechanicaldisciplines. Define engineeringand productionorg structure, technical ownership boundaries, and leadership layers to support scale. Build and develop engineering managers, technical leads, and senior individual contributors. Set clear expectations around accountability, delivery, documentation, and engineering standards. Lead workforce planning, hiring strategy, capability development, and succession planning. Software, Systems & Architecture Ownership Own the software engineering capability, including architecture, scalability, reliability, security, and maintainability. Ensure effective system-level integration between software, firmware, electronics, sensors, and physical assets. Define andmaintainsystem architectures, interfaces, and versioning strategies. Ensure data integrity, cybersecurity, and system resilience are designed-in, not retrofitted. Balance long-term platform evolution with near-term delivery and customer commitments. Technical Authority, Risk & Governance Act as senior technical authority for engineering decisions, trade-offs, and risk acceptance. Chair engineering design reviews covering architecture, detailed design, validation, verification, and release. Own technical risk management across reliability, performance, manufacturability, compliance, and supportability. Ensure engineering decisions are evidence-based and traceable. Set and enforce technical standardsappropriate toregulated and industrial environments. Own engineering execution across the full product lifecycle, from concept throughtoproduction. Translate product and customer requirements into clear engineering specifications, plans, and resource models. Drive predictable delivery through structured planning, dependency management, and progress tracking. Hold teams accountable for quality, schedule, and technical outcomes. Ensure engineering outputs meet functional, regulatory, and operational requirements. Engineering Processes, Quality & Compliance Define, implement, and continuously improve engineeringand manufacturingprocesses suitable for scale. Strengthen ISOand ATEXaligned design control, documentation, traceability, and change management. Ensureappropriate useof development methodologies (e.g.Agile, V-model, hybrid approaches). Embed quality, verification, and compliance into day-to-day engineering practice. Own the engineering interface to manufacturing and operations. Ensure Design for Manufacture (DFM), Design for Test (DFT), and production readiness are addressed early. Work with Operations to improve yields, reduce defects, and support volume scaling. Support supplier qualification, manufacturing partner engagement, and test equipmentstrategy. Ensure feedback from manufacturing and field deploymentinformsengineering improvements. Cross-Functional Engineering Leadership Operateas a senior leader within the company, contributing to strategic and operational decisions. Align engineering priorities with product roadmap, commercial commitments, and financial constraints. Support customer-facing teams with technical leadership for key accounts and partners. Collaborate with Finance on budgets, capacity planning, and investment trade-offs. Experience & Qualifications Significant experienceleading engineering teams delivering complexhardware-softwareproducts. Proven experience scaling multidisciplinary engineeringorganisations, including managers. Strong technical background in software, embedded systems, electronics, or systems engineering. Experience owning full product lifecycles from concept through production and deployment. Experience integrating engineering with manufacturing and operations. Strong engineering judgement and ability to make fit-for-purpose trade-offs. Degree-qualified in Engineering or equivalent experience. Able to commute to Bristol. Right to work in the UK (no visa sponsorship available). Experience in regulated or safety-critical environments (e.g.ISO 9001, ATEX). Exposure to sensor systems, NDT, industrial IoT, or data-enabled hardware platforms. Experience supporting manufacturing scale-upin a high-growth environment. Familiarity with Oil & Gas, Energy, orNuclearsectors. What We Offer Competitive salary based on experience 5% company pension contribution (with 3% employee contribution) 25 daysannual leave plus birthday off Interested? Apply using the form below. Apply now Interested in joining us? Upload your CV and let our team review your application-we're always looking for talented individuals to grow with Inductosense. Full name Email Phone Applying For: File Upload Drop files here or Max. file size: 150 MB. Message 0 of 600 max characters You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
Mar 09, 2026
Full time
We are seeking an Engineering Director to take full ownership ofInductosense'sengineering function. This role has accountability for software, firmware,electronicsandmechanicalengineering,along with manufacturing. The Engineering Directoris responsible fortechnical integrity, system coherence, and delivery discipline across the full product lifecycle. This includes scaling software platforms, ensuring robust integration between hardware and software, andindustrialisingproducts for reliable manufacture and deployment. This role suits a technically strong engineering leader who has scaled multidisciplinary teams and systems beyond early-stageexecution, and who is comfortable making hard technical andorganisationaltrade-offs in a real-world industrial context. About Inductosense Inductosense is a technology-led engineering company based in Bristol, developing wireless, battery-free ultrasonic sensing solutions for corrosion and erosion monitoring in industrial environments. Our proprietary WAND (Wireless and Non-Destructive) platform combines advanced sensor hardware, embedded systems, firmware, and software to deliver scalable, field-deployed monitoring solutions used globally across Oil & Gas , Nuclear , Mining , Renewables , and Chemical sectors. The business is growing at approximately 40% year-on-year, is well funded (including strategic investment from Saudi Aramco), and operates in technically demanding, safety-critical environments. As Inductosense scales, we are strengthening engineering leadership to support higher volumes, more complex systems, and increased software and manufacturing integration. Key Responsibilities Engineering Leadership &OrganisationDesign Own and lead the engineering function across software, firmware, electronics, mechanicaldisciplines. Define engineeringand productionorg structure, technical ownership boundaries, and leadership layers to support scale. Build and develop engineering managers, technical leads, and senior individual contributors. Set clear expectations around accountability, delivery, documentation, and engineering standards. Lead workforce planning, hiring strategy, capability development, and succession planning. Software, Systems & Architecture Ownership Own the software engineering capability, including architecture, scalability, reliability, security, and maintainability. Ensure effective system-level integration between software, firmware, electronics, sensors, and physical assets. Define andmaintainsystem architectures, interfaces, and versioning strategies. Ensure data integrity, cybersecurity, and system resilience are designed-in, not retrofitted. Balance long-term platform evolution with near-term delivery and customer commitments. Technical Authority, Risk & Governance Act as senior technical authority for engineering decisions, trade-offs, and risk acceptance. Chair engineering design reviews covering architecture, detailed design, validation, verification, and release. Own technical risk management across reliability, performance, manufacturability, compliance, and supportability. Ensure engineering decisions are evidence-based and traceable. Set and enforce technical standardsappropriate toregulated and industrial environments. Own engineering execution across the full product lifecycle, from concept throughtoproduction. Translate product and customer requirements into clear engineering specifications, plans, and resource models. Drive predictable delivery through structured planning, dependency management, and progress tracking. Hold teams accountable for quality, schedule, and technical outcomes. Ensure engineering outputs meet functional, regulatory, and operational requirements. Engineering Processes, Quality & Compliance Define, implement, and continuously improve engineeringand manufacturingprocesses suitable for scale. Strengthen ISOand ATEXaligned design control, documentation, traceability, and change management. Ensureappropriate useof development methodologies (e.g.Agile, V-model, hybrid approaches). Embed quality, verification, and compliance into day-to-day engineering practice. Own the engineering interface to manufacturing and operations. Ensure Design for Manufacture (DFM), Design for Test (DFT), and production readiness are addressed early. Work with Operations to improve yields, reduce defects, and support volume scaling. Support supplier qualification, manufacturing partner engagement, and test equipmentstrategy. Ensure feedback from manufacturing and field deploymentinformsengineering improvements. Cross-Functional Engineering Leadership Operateas a senior leader within the company, contributing to strategic and operational decisions. Align engineering priorities with product roadmap, commercial commitments, and financial constraints. Support customer-facing teams with technical leadership for key accounts and partners. Collaborate with Finance on budgets, capacity planning, and investment trade-offs. Experience & Qualifications Significant experienceleading engineering teams delivering complexhardware-softwareproducts. Proven experience scaling multidisciplinary engineeringorganisations, including managers. Strong technical background in software, embedded systems, electronics, or systems engineering. Experience owning full product lifecycles from concept through production and deployment. Experience integrating engineering with manufacturing and operations. Strong engineering judgement and ability to make fit-for-purpose trade-offs. Degree-qualified in Engineering or equivalent experience. Able to commute to Bristol. Right to work in the UK (no visa sponsorship available). Experience in regulated or safety-critical environments (e.g.ISO 9001, ATEX). Exposure to sensor systems, NDT, industrial IoT, or data-enabled hardware platforms. Experience supporting manufacturing scale-upin a high-growth environment. Familiarity with Oil & Gas, Energy, orNuclearsectors. What We Offer Competitive salary based on experience 5% company pension contribution (with 3% employee contribution) 25 daysannual leave plus birthday off Interested? Apply using the form below. Apply now Interested in joining us? Upload your CV and let our team review your application-we're always looking for talented individuals to grow with Inductosense. Full name Email Phone Applying For: File Upload Drop files here or Max. file size: 150 MB. Message 0 of 600 max characters You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Project Manager at our Malvern site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role As part of the Project Management Team you will be leading on strategically important projects that make a tangible difference to the UK's National Security. You will be familiar with or eager to work within the cyber domain; and you will be comfortable bridging the gap between customer and QinetiQ offices. Day-to-day, you will bring effective management and delivery of the projects to agreed baselines, developing and growing customer relationships, securing associated follow-on sales, supporting major bids and successfully contributing to the overall strategy and business targets. Your responsibilities will include: Development and maintenance of positive engagement with project customers, partners and suppliers Successful delivery of the Project outcomes Maintenance of forecasts, both financial and resource demand signals Application of governance requirements (including lifecycle, project and independent reviews as appropriate) for foundation sales and delivery work Reporting progress on all accountabilities to the Business Essential experience of the Project Manager: A driven and determined individual, able to manage stakeholders, subcontractors simultaneously with sound communication skills Requires proven track record in delivering engineering projects, dealing with demanding timescales, uncertainty and risk Experience of managing internal teams and external partnerships in order to meet contractual requirements Essential qualifications for the Project Manager: Demonstrable capability to APM PFQ or equivalent We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. We have a range of roles avaiable at differnet experience levels and are interested in applications from individuals at all stages of their career journey. This role is 37 hours per week; with your time being split between our Malvern site and customer sites. The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK's defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must hold DV Clearance and be willing to undergo eDV.
Mar 09, 2026
Full time
Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Project Manager at our Malvern site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role As part of the Project Management Team you will be leading on strategically important projects that make a tangible difference to the UK's National Security. You will be familiar with or eager to work within the cyber domain; and you will be comfortable bridging the gap between customer and QinetiQ offices. Day-to-day, you will bring effective management and delivery of the projects to agreed baselines, developing and growing customer relationships, securing associated follow-on sales, supporting major bids and successfully contributing to the overall strategy and business targets. Your responsibilities will include: Development and maintenance of positive engagement with project customers, partners and suppliers Successful delivery of the Project outcomes Maintenance of forecasts, both financial and resource demand signals Application of governance requirements (including lifecycle, project and independent reviews as appropriate) for foundation sales and delivery work Reporting progress on all accountabilities to the Business Essential experience of the Project Manager: A driven and determined individual, able to manage stakeholders, subcontractors simultaneously with sound communication skills Requires proven track record in delivering engineering projects, dealing with demanding timescales, uncertainty and risk Experience of managing internal teams and external partnerships in order to meet contractual requirements Essential qualifications for the Project Manager: Demonstrable capability to APM PFQ or equivalent We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. We have a range of roles avaiable at differnet experience levels and are interested in applications from individuals at all stages of their career journey. This role is 37 hours per week; with your time being split between our Malvern site and customer sites. The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK's defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must hold DV Clearance and be willing to undergo eDV.
Government, Policy & Regulatory Affairs Manager, EMEA Remote - United Kingdom Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote first work and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. About the job Twilio's government relations and public policy team is a strategic component of our success. As our EMEA presence grows, the Manager of Government Relations and Public Policy will join a growing and dynamic team. Working closely with the legal team and business, you'll help track, assess, and communicate policy evolutions, and contribute to the development and execution of our engagement strategy, representing Twilio to EU institutions, governments, and authorities in EMEA (including the UK) across telecommunications, data, AI, identity, cybersecurity and broader technology policy areas. Responsibilities Be part of a proactive team, looking to shape future technology and telecommunications legislation, policy and regulation through active engagement. Monitor and track policy and regulatory developments relevant to Twilio at EU and national level in EMEA. Serve as a trusted partner, providing analysis and actionable guidance on policy and regulation to colleagues in the team and cross functional stakeholders on relevant legal and regulatory aspects of the business. Contribute to the development of policy positions and work with the GPRA team to develop and maintain an effective engagement strategy with stakeholders, including governments and EU institutions, trade associations, regulators, coalitions, and other relevant industry stakeholders. Take the lead on selected EU legislative and non legislative initiatives, developing policy and advocacy strategy, coordinating with stakeholders internally, and engaging with stakeholders. Own and lead a subset of EMEA countries for government, policy & regulatory affairs. Oversee and ensure compliance with tech/telecom regulations, rules and industry standards including providing input to product and operations teams. Routinely engage and build relationships with a range of internal and external stakeholders. Draft, research, and prepare GPRA documentation, ensuring timely follow up on action items and helping organize materials for filings, meetings, and regulatory engagements. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required A keen understanding of EU and UK politics and policy, legislative processes and government relations. Demonstrates a collaborative spirit, contributing positively to team dynamics while also possessing the ability to work independently and drive initiatives forward autonomously. Critical thinking, good judgment, and ability to balance priorities, resources in order to deliver on concurrent projects. Takes ownership of workstreams by maintaining clear task overviews, tracking deadlines, and driving execution in collaboration with the wider team. Demonstrates strong organizational skills by coordinating across internal functions and ensuring timely delivery of priorities, while also actively contributing to execution. Strong communication skills and strategic thinking. Experience working with the European Commission, Parliament, Council, Member State governments and agencies, adept in political affairs and industry relations. Knowledge of the national telecommunications policy, regulatory and compliance landscape, including general authorisation and numbering. Experience working with product teams, or with/in product-legal teams. Familiarity and experience in drafting regulatory filings and legislative consultation submissions. Knowledge of German, French, Spanish, Italian, Portuguese or other languages is a plus. European affairs, public policy, legal, or relevant advanced degree/experience. Location This role will be remote, and based in the United Kingdom or Ireland. Travel We prioritize connection and opportunities to build relationships with our stakeholders and each other. For this role, approximately 15% travel is anticipated to help you connect in person in a meaningful way. What We Offer There are many benefits to working at Twilio, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. If you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E Verify program in certain locations, as required by law.
Mar 09, 2026
Full time
Government, Policy & Regulatory Affairs Manager, EMEA Remote - United Kingdom Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote first work and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. About the job Twilio's government relations and public policy team is a strategic component of our success. As our EMEA presence grows, the Manager of Government Relations and Public Policy will join a growing and dynamic team. Working closely with the legal team and business, you'll help track, assess, and communicate policy evolutions, and contribute to the development and execution of our engagement strategy, representing Twilio to EU institutions, governments, and authorities in EMEA (including the UK) across telecommunications, data, AI, identity, cybersecurity and broader technology policy areas. Responsibilities Be part of a proactive team, looking to shape future technology and telecommunications legislation, policy and regulation through active engagement. Monitor and track policy and regulatory developments relevant to Twilio at EU and national level in EMEA. Serve as a trusted partner, providing analysis and actionable guidance on policy and regulation to colleagues in the team and cross functional stakeholders on relevant legal and regulatory aspects of the business. Contribute to the development of policy positions and work with the GPRA team to develop and maintain an effective engagement strategy with stakeholders, including governments and EU institutions, trade associations, regulators, coalitions, and other relevant industry stakeholders. Take the lead on selected EU legislative and non legislative initiatives, developing policy and advocacy strategy, coordinating with stakeholders internally, and engaging with stakeholders. Own and lead a subset of EMEA countries for government, policy & regulatory affairs. Oversee and ensure compliance with tech/telecom regulations, rules and industry standards including providing input to product and operations teams. Routinely engage and build relationships with a range of internal and external stakeholders. Draft, research, and prepare GPRA documentation, ensuring timely follow up on action items and helping organize materials for filings, meetings, and regulatory engagements. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required A keen understanding of EU and UK politics and policy, legislative processes and government relations. Demonstrates a collaborative spirit, contributing positively to team dynamics while also possessing the ability to work independently and drive initiatives forward autonomously. Critical thinking, good judgment, and ability to balance priorities, resources in order to deliver on concurrent projects. Takes ownership of workstreams by maintaining clear task overviews, tracking deadlines, and driving execution in collaboration with the wider team. Demonstrates strong organizational skills by coordinating across internal functions and ensuring timely delivery of priorities, while also actively contributing to execution. Strong communication skills and strategic thinking. Experience working with the European Commission, Parliament, Council, Member State governments and agencies, adept in political affairs and industry relations. Knowledge of the national telecommunications policy, regulatory and compliance landscape, including general authorisation and numbering. Experience working with product teams, or with/in product-legal teams. Familiarity and experience in drafting regulatory filings and legislative consultation submissions. Knowledge of German, French, Spanish, Italian, Portuguese or other languages is a plus. European affairs, public policy, legal, or relevant advanced degree/experience. Location This role will be remote, and based in the United Kingdom or Ireland. Travel We prioritize connection and opportunities to build relationships with our stakeholders and each other. For this role, approximately 15% travel is anticipated to help you connect in person in a meaningful way. What We Offer There are many benefits to working at Twilio, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. If you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E Verify program in certain locations, as required by law.
Description Project Scheduler Location: This is a Hybrid role. Whiteley, Hampshire Clearance Required: This role will require attainment and maintenance of SC clearance We are seeking an experienced Project Scheduler to take ownership of the Integrated Master Schedule (IMS) for a complex, large-scale programme. This role is critical to providing accurate planning, insight, and assurance across multiple workstreams, ensuring that dependencies, risks, and contractual milestones are clearly understood and effectively managed. The successful candidate will have a strong background in scheduling within complex programmes and be highly skilled in Microsoft Project, with the ability to critically analyse and challenge plans to support confident decision-making. What will I be doing? Develop, maintain, and own the Integrated Master Schedule for the programme. Consolidate schedules from multiple workstreams into a coherent, logically linked master plan. Perform critical path and dependency analysis to identify schedule risks and mitigation options. Review and challenge project plans to ensure realism, robustness, and alignment with contractual milestones. Work closely with Project Managers, PMO, and Programme Leadership to ensure schedule accuracy and integration. Produce schedule-related reporting, analysis, and forecasts for senior stakeholders. Ensure scheduling standards, assumptions, and baseline controls are consistently applied. What does Leidos need from me? Proven experience as a Scheduler or Planning professional on complex programmes or portfolios. Strong understanding of integrated planning, critical path analysis, and schedule assurance. Advanced proficiency in Microsoft Project; experience with integrated master schedules is essential. Ability to analyse and interpret complex plans and provide constructive challenge. Excellent attention to detail and strong organisational skills. Confident communicator, able to engage with stakeholders at all levels of the organisation. Who We Are: Leidos UK & Europe - we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £44,700.00-£57,300.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Mar 08, 2026
Full time
Description Project Scheduler Location: This is a Hybrid role. Whiteley, Hampshire Clearance Required: This role will require attainment and maintenance of SC clearance We are seeking an experienced Project Scheduler to take ownership of the Integrated Master Schedule (IMS) for a complex, large-scale programme. This role is critical to providing accurate planning, insight, and assurance across multiple workstreams, ensuring that dependencies, risks, and contractual milestones are clearly understood and effectively managed. The successful candidate will have a strong background in scheduling within complex programmes and be highly skilled in Microsoft Project, with the ability to critically analyse and challenge plans to support confident decision-making. What will I be doing? Develop, maintain, and own the Integrated Master Schedule for the programme. Consolidate schedules from multiple workstreams into a coherent, logically linked master plan. Perform critical path and dependency analysis to identify schedule risks and mitigation options. Review and challenge project plans to ensure realism, robustness, and alignment with contractual milestones. Work closely with Project Managers, PMO, and Programme Leadership to ensure schedule accuracy and integration. Produce schedule-related reporting, analysis, and forecasts for senior stakeholders. Ensure scheduling standards, assumptions, and baseline controls are consistently applied. What does Leidos need from me? Proven experience as a Scheduler or Planning professional on complex programmes or portfolios. Strong understanding of integrated planning, critical path analysis, and schedule assurance. Advanced proficiency in Microsoft Project; experience with integrated master schedules is essential. Ability to analyse and interpret complex plans and provide constructive challenge. Excellent attention to detail and strong organisational skills. Confident communicator, able to engage with stakeholders at all levels of the organisation. Who We Are: Leidos UK & Europe - we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £44,700.00-£57,300.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Insure Recruitment is working in partnership with a well-established and growing insurance brokerage. The business has achieved sustained growth over a number of years and has built a strong reputation for excellent client service, technical capability, and developing talent from within. Our client takes a relationship-led, consultative approach to commercial insurance, supporting businesses of varying sizes across a broad range of risks. They place genuine emphasis on training, development, and career progression, offering clear pathways for individuals looking to build a long-term career within commercial insurance. About the role We are recruiting a Commercial Account Executive to join our client's local commercial team based in Poole. This opportunity is ideally suited to a sales focussed Commercial Handler or Commercial Account Executive who is looking to further develop their career within commercial insurance. You will support the management of commercial clients while gradually taking on greater responsibility for client relationships and business development. Structured training, mentoring, and ongoing support will be provided throughout your progression. Key responsibilities Support the management and servicing of a portfolio of commercial clients Assist with new business enquiries, renewals, and mid-term adjustments Build strong relationships with clients through professional and consultative communication Gain exposure to client meetings and business development activity Support the delivery of tailored insurance solutions across a range of commercial risks Work closely with senior colleagues and the Branch Manager to support team objectives Maintain accurate records and ensure compliance with regulatory requirements Participate in training, workshops, and professional development programmes Experience required Previous experience working within commercial insurance is required Experience in a Commercial Handler, Account Handler, or similar role is ideal Exposure to a broad range of commercial insurance products, which may include: Commercial Combined Commercial Property (buildings and contents) Business Interruption Liability covers including Public and Employers' Liability Some exposure to Professional Indemnity or Cyber is beneficial but not essential You do not need to be an expert across all areas - this role is designed to support continued learning and development. About You Career-FocusedYou are looking to build a long-term career within commercial insurance and are motivated to progress into a Commercial Account Executive role. Relationship-OrientedYou enjoy working with clients and colleagues and are keen to build confidence in both client management and new business conversations. Willing to LearnYou are curious, ask questions, and want to understand how commercial insurance solutions are structured. Organised & ProfessionalYou take pride in your work, manage tasks effectively, and maintain high standards of accuracy and compliance. Ambitious & ProactiveYou are eager to take on more responsibility as your experience grows and actively welcome development opportunities. What you'll receive Competitive basic salary with a clear progression pathway 22 days annual leave plus bank holidays (increasing with length of service) Life Assurance and Income Protection Contributory pension scheme Healthcare Cash Plan and lifestyle benefits Fully funded professional insurance qualifications Ongoing coaching, mentoring, and development A supportive, people-first working environment Our client's culture Our client promotes a collaborative, inclusive, and supportive culture where individuals are encouraged to learn, develop, and progress. Success is shared, and internal promotion is actively encouraged. Diversity & inclusion Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process. To find out more, apply to the role and speak to our insurance consultants at Insure Recruitment for further information.
Mar 06, 2026
Full time
Insure Recruitment is working in partnership with a well-established and growing insurance brokerage. The business has achieved sustained growth over a number of years and has built a strong reputation for excellent client service, technical capability, and developing talent from within. Our client takes a relationship-led, consultative approach to commercial insurance, supporting businesses of varying sizes across a broad range of risks. They place genuine emphasis on training, development, and career progression, offering clear pathways for individuals looking to build a long-term career within commercial insurance. About the role We are recruiting a Commercial Account Executive to join our client's local commercial team based in Poole. This opportunity is ideally suited to a sales focussed Commercial Handler or Commercial Account Executive who is looking to further develop their career within commercial insurance. You will support the management of commercial clients while gradually taking on greater responsibility for client relationships and business development. Structured training, mentoring, and ongoing support will be provided throughout your progression. Key responsibilities Support the management and servicing of a portfolio of commercial clients Assist with new business enquiries, renewals, and mid-term adjustments Build strong relationships with clients through professional and consultative communication Gain exposure to client meetings and business development activity Support the delivery of tailored insurance solutions across a range of commercial risks Work closely with senior colleagues and the Branch Manager to support team objectives Maintain accurate records and ensure compliance with regulatory requirements Participate in training, workshops, and professional development programmes Experience required Previous experience working within commercial insurance is required Experience in a Commercial Handler, Account Handler, or similar role is ideal Exposure to a broad range of commercial insurance products, which may include: Commercial Combined Commercial Property (buildings and contents) Business Interruption Liability covers including Public and Employers' Liability Some exposure to Professional Indemnity or Cyber is beneficial but not essential You do not need to be an expert across all areas - this role is designed to support continued learning and development. About You Career-FocusedYou are looking to build a long-term career within commercial insurance and are motivated to progress into a Commercial Account Executive role. Relationship-OrientedYou enjoy working with clients and colleagues and are keen to build confidence in both client management and new business conversations. Willing to LearnYou are curious, ask questions, and want to understand how commercial insurance solutions are structured. Organised & ProfessionalYou take pride in your work, manage tasks effectively, and maintain high standards of accuracy and compliance. Ambitious & ProactiveYou are eager to take on more responsibility as your experience grows and actively welcome development opportunities. What you'll receive Competitive basic salary with a clear progression pathway 22 days annual leave plus bank holidays (increasing with length of service) Life Assurance and Income Protection Contributory pension scheme Healthcare Cash Plan and lifestyle benefits Fully funded professional insurance qualifications Ongoing coaching, mentoring, and development A supportive, people-first working environment Our client's culture Our client promotes a collaborative, inclusive, and supportive culture where individuals are encouraged to learn, develop, and progress. Success is shared, and internal promotion is actively encouraged. Diversity & inclusion Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process. To find out more, apply to the role and speak to our insurance consultants at Insure Recruitment for further information.
