Liberty Recruitment Group is delighted to be exclusively supporting a global organisation in the search for a Senior HR Advisor to join their UK & Ireland HR team. This is an excellent opportunity for a commercial, experienced HR professional to deliver high-quality generalist support across the full employee lifecycle while partnering with leaders across multiple locations. The ideal candidate will be confident in using MI and HR data to identify trends and make informed recommendations for improvement. Significant experience and confidence in handling complex ER matters is also essential. You will also be proactive and willing to get involved in HR projects. This is a Southampton-based role which also involves regular travel to other sites across the UK and Ireland. This is initially an onsite role but once embedded into the business there is a minimum of 2 days a week in the office. The role Providing expert HR advice on complex ER matters across the business Supporting talent, succession planning and learning & development initiatives Lead recruitment activity and help attract top talent Delivering internal training and supporting capability development Using HR data and KPIs to help influence business decisions Supporting HR strategy and business transformation projects About you Extensive HR generalist experience Fully confident in dealing with complex ER casework Confident interpreting and presenting MI and HR data to make recommendations Excellent employment law knowledge Commercial mindset with strong stakeholder management skills Highly organised with excellent communication skills At least CIPD Level 5 qualified (or degree level qualification) Reporting into a fabulous Head of HR, you will also have line management responsibility for the HR Coordinator. In return our client is offering a salary of up to £50K depending on experience, with some fantastic benefits including 25 days holiday + bank holidays, private medical Insurance, pension, discounts on restaurants and cinema, onsite parking plus much more If you re looking for a senior HR role with real influence across multiple sites, we d love to hear from you. Contact Jane or Kym at Liberty Recruitment Group for a confidential discussion.
Mar 10, 2026
Full time
Liberty Recruitment Group is delighted to be exclusively supporting a global organisation in the search for a Senior HR Advisor to join their UK & Ireland HR team. This is an excellent opportunity for a commercial, experienced HR professional to deliver high-quality generalist support across the full employee lifecycle while partnering with leaders across multiple locations. The ideal candidate will be confident in using MI and HR data to identify trends and make informed recommendations for improvement. Significant experience and confidence in handling complex ER matters is also essential. You will also be proactive and willing to get involved in HR projects. This is a Southampton-based role which also involves regular travel to other sites across the UK and Ireland. This is initially an onsite role but once embedded into the business there is a minimum of 2 days a week in the office. The role Providing expert HR advice on complex ER matters across the business Supporting talent, succession planning and learning & development initiatives Lead recruitment activity and help attract top talent Delivering internal training and supporting capability development Using HR data and KPIs to help influence business decisions Supporting HR strategy and business transformation projects About you Extensive HR generalist experience Fully confident in dealing with complex ER casework Confident interpreting and presenting MI and HR data to make recommendations Excellent employment law knowledge Commercial mindset with strong stakeholder management skills Highly organised with excellent communication skills At least CIPD Level 5 qualified (or degree level qualification) Reporting into a fabulous Head of HR, you will also have line management responsibility for the HR Coordinator. In return our client is offering a salary of up to £50K depending on experience, with some fantastic benefits including 25 days holiday + bank holidays, private medical Insurance, pension, discounts on restaurants and cinema, onsite parking plus much more If you re looking for a senior HR role with real influence across multiple sites, we d love to hear from you. Contact Jane or Kym at Liberty Recruitment Group for a confidential discussion.
Pure Resourcing Solutions Limited
Fen Ditton, Cambridgeshire
My client is seeking a HR Officer to join their HR team, reporting into the HR Business Partner. This is a generalist role supporting HR projects, policies and procedures across the organisation. This opportunity would also suit an HR Coordinator or Junior HR Officer looking to progress. Cambridge (Hybrid 3 days on site 2 working from home) On-site parking Professional development support Key responsibilities: Business partnering support Recruitment and on boarding Employee relations advice HR projects and change initiatives Policy guidance and staff engagement Experience required: Previous HR experience within a generalist or specialist environment Experience advising managers on HR matters Recruitment and on boarding experience Experience interpreting HR policies and procedures Exposure to employee relations and employment law Education sector and Trade Union experience desirable Qualifications: CIPD Level 3 or 5 (or currently studying) with Associate membership preferred. If your experience aligns with the above, please get in touch with Marsha-Louise for further details.
Mar 10, 2026
Full time
My client is seeking a HR Officer to join their HR team, reporting into the HR Business Partner. This is a generalist role supporting HR projects, policies and procedures across the organisation. This opportunity would also suit an HR Coordinator or Junior HR Officer looking to progress. Cambridge (Hybrid 3 days on site 2 working from home) On-site parking Professional development support Key responsibilities: Business partnering support Recruitment and on boarding Employee relations advice HR projects and change initiatives Policy guidance and staff engagement Experience required: Previous HR experience within a generalist or specialist environment Experience advising managers on HR matters Recruitment and on boarding experience Experience interpreting HR policies and procedures Exposure to employee relations and employment law Education sector and Trade Union experience desirable Qualifications: CIPD Level 3 or 5 (or currently studying) with Associate membership preferred. If your experience aligns with the above, please get in touch with Marsha-Louise for further details.
Customer Service Coordinator Long-Term Assignment (Up to 2 Years) Hereford £13.07 per hour Monday to Friday RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years . This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development. The Role You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience. Key Responsibilities Manage order fulfilment processes for assigned customers Respond to customer enquiries and provide clear, practical solutions Prepare orders for entry, ensuring accuracy and completeness Confirm pricing and enter approved items onto the system Coordinate with internal departments and external providers to resolve issues Handle sales and quality returns, including replacement orders Communicate updates and order confirmations to customers About You Customer-focused with a proactive, solution-oriented approach Excellent verbal and written communication skills Confident decision-maker in a fast-paced environment Previous customer service experience, ideally in a manufacturing or production setting Proficient with Microsoft Office applications (Outlook, Excel, etc.) This is a long-term role , offering stability for up to 2 years , and is available for immediate start. Please send your CV to (url removed) to apply. COM1
Mar 10, 2026
Full time
Customer Service Coordinator Long-Term Assignment (Up to 2 Years) Hereford £13.07 per hour Monday to Friday RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years . This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development. The Role You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience. Key Responsibilities Manage order fulfilment processes for assigned customers Respond to customer enquiries and provide clear, practical solutions Prepare orders for entry, ensuring accuracy and completeness Confirm pricing and enter approved items onto the system Coordinate with internal departments and external providers to resolve issues Handle sales and quality returns, including replacement orders Communicate updates and order confirmations to customers About You Customer-focused with a proactive, solution-oriented approach Excellent verbal and written communication skills Confident decision-maker in a fast-paced environment Previous customer service experience, ideally in a manufacturing or production setting Proficient with Microsoft Office applications (Outlook, Excel, etc.) This is a long-term role , offering stability for up to 2 years , and is available for immediate start. Please send your CV to (url removed) to apply. COM1
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Mar 10, 2026
Full time
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Grant Finance Officer - French speaking Location: Vauxhall, London (minimum of 1 day per week in the office) Contract Type: Contract - approx. 6 months with possible renewal Salary: £34,620 - £35,795 (pro rata) Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact Flexible working with hybrid arrangements - just 1 day per week in London office Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector. Company Overview Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Position Overview As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery. Responsibilities Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements Support partners in maintaining accurate project budgets and resolving budget-related queries Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors Prepare grant modification requests when budget changes are needed, liaising with donors as required Maintain and update budget trackers, working alongside the Grant Finance Coordinator Develop final financial reports at project completion and support annual audit processes Support the development of partner budgets and budget narratives for new funding applications Create and maintain budget and reporting spreadsheets for newly funded projects Requirements Essential: Proven experience developing and monitoring project budgets in a structured environment Fluency in written and spoken English and French Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis Experience using computerised accounting systems for purchase ledger functions Excellent organisational skills with meticulous attention to detail Ability to work systematically and calmly under pressure, meeting tight deadlines Customer-focused approach with strong communication skills Self-motivated, proactive problem-solver who finds solutions independently Desirable: Experience processing invoices and payments to overseas suppliers in foreign currencies Part-qualified or fully qualified accounting professional (CCAB or equivalent) Previous experience working in the charity or not-for-profit sector, ideally an NGO Benefits 30 days annual leave (pro rata) plus bank holidays Pension scheme with 6% employer contribution (2% minimum employee contribution required) Employee assistance programme offering confidential support and wellbeing resources Cycle to work scheme Hybrid working arrangement with flexibility to work from home Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development. How to Apply Please send your CV for further consideration. Closing date: Ongoing / ASAP - with interviews likely week commencing 6th April 2026
Mar 10, 2026
Full time
Grant Finance Officer - French speaking Location: Vauxhall, London (minimum of 1 day per week in the office) Contract Type: Contract - approx. 6 months with possible renewal Salary: £34,620 - £35,795 (pro rata) Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact Flexible working with hybrid arrangements - just 1 day per week in London office Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector. Company Overview Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Position Overview As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery. Responsibilities Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements Support partners in maintaining accurate project budgets and resolving budget-related queries Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors Prepare grant modification requests when budget changes are needed, liaising with donors as required Maintain and update budget trackers, working alongside the Grant Finance Coordinator Develop final financial reports at project completion and support annual audit processes Support the development of partner budgets and budget narratives for new funding applications Create and maintain budget and reporting spreadsheets for newly funded projects Requirements Essential: Proven experience developing and monitoring project budgets in a structured environment Fluency in written and spoken English and French Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis Experience using computerised accounting systems for purchase ledger functions Excellent organisational skills with meticulous attention to detail Ability to work systematically and calmly under pressure, meeting tight deadlines Customer-focused approach with strong communication skills Self-motivated, proactive problem-solver who finds solutions independently Desirable: Experience processing invoices and payments to overseas suppliers in foreign currencies Part-qualified or fully qualified accounting professional (CCAB or equivalent) Previous experience working in the charity or not-for-profit sector, ideally an NGO Benefits 30 days annual leave (pro rata) plus bank holidays Pension scheme with 6% employer contribution (2% minimum employee contribution required) Employee assistance programme offering confidential support and wellbeing resources Cycle to work scheme Hybrid working arrangement with flexibility to work from home Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development. How to Apply Please send your CV for further consideration. Closing date: Ongoing / ASAP - with interviews likely week commencing 6th April 2026
Governance and Assurance Officer An excellent opportunity for a Governance and Assurance Officer with previous experience in governance, compliance, risk, audit or regulatory environments to support governance administration, assurance reporting and board processes. This is a development opportunity working closely with the Governance and Assurance Manager, offering long-term progression in governance and compliance. If you've also worked in the following roles, we'd also like to hear from you: Governance Administrator, Compliance Administrator, Governance Support Officer, Risk and Assurance Officer, Administrative Officer, Governance and Compliance Officer, Governance Support Officer, Governance and Assurance Coordinator, Assistant Governance and Assurance Officer Please note: This is not just an admin role, candidates will need to have previous experience, or involvement in some way previously, or some transferable experience, in a governance, compliance, risk, audit or regulatory role in order to be considered. SALARY: £27,751 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various accommodation centres JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Governance and Assurance Officer who has strong administration, reporting and organisational skills and the ability to support governance, compliance and risk management processes. Working closely with senior leadership, the Governance and Assurance Officer will assist with meeting administration, regulatory compliance, policy management and assurance reporting. The role involves preparing documentation, maintaining accurate records and supporting governance frameworks. As a Governance and Assurance Officer you will also help coordinate assurance reviews, prepare reports for leadership teams and committees, and ensure governance procedures are documented and maintained effectively. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance and Assurance Officer include: Governance Administration: Provide administrative support to governance activities including board and committee processes Meeting Coordination: Arrange meetings, prepare agenda packs, organise supporting documentation and record accurate meeting minutes Record Management: Maintain accurate governance records, policies and compliance documentation Reporting Support: Prepare clear and concise reports for senior leadership teams and committees Compliance Monitoring: Support the organisation in adhering to laws, regulations and regulatory governance standards Policy Administration: Assist with maintaining and implementing governance policies and procedures Assurance Reviews: Coordinate internal assurance reviews of key business processes and document findings Stakeholder Engagement: Work collaboratively with managers, staff and stakeholders to support governance activities Corporate Reporting: Contribute to organisational reporting including annual reports, strategic plans and key performance indicators Continuous Improvement: Research best practice and support improvements in governance, compliance and organisational processes CANDIDATE REQUIREMENTS Previous experience in a governance, compliance, risk, audit, regulatory or business support role Strong administrative, organisational and time management skills with the ability to manage competing priorities Experience preparing reports, documentation and formal records using Microsoft Word Experience creating meeting documentation and agenda packs, including use of Adobe Acrobat or similar document tools Excellent written and verbal communication skills with the ability to produce clear and accurate minutes Experience maintaining records, policies and compliance documentation Ability to explain complex information clearly and concisely Strong attention to detail and ability to maintain accurate documentation Experience working collaboratively with teams and stakeholders across an organisation A proactive approach to supporting governance, assurance and organisational improvement BENEFITS 25 days' annual leave plus Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14498 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 10, 2026
Full time
Governance and Assurance Officer An excellent opportunity for a Governance and Assurance Officer with previous experience in governance, compliance, risk, audit or regulatory environments to support governance administration, assurance reporting and board processes. This is a development opportunity working closely with the Governance and Assurance Manager, offering long-term progression in governance and compliance. If you've also worked in the following roles, we'd also like to hear from you: Governance Administrator, Compliance Administrator, Governance Support Officer, Risk and Assurance Officer, Administrative Officer, Governance and Compliance Officer, Governance Support Officer, Governance and Assurance Coordinator, Assistant Governance and Assurance Officer Please note: This is not just an admin role, candidates will need to have previous experience, or involvement in some way previously, or some transferable experience, in a governance, compliance, risk, audit or regulatory role in order to be considered. SALARY: £27,751 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various accommodation centres JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Governance and Assurance Officer who has strong administration, reporting and organisational skills and the ability to support governance, compliance and risk management processes. Working closely with senior leadership, the Governance and Assurance Officer will assist with meeting administration, regulatory compliance, policy management and assurance reporting. The role involves preparing documentation, maintaining accurate records and supporting governance frameworks. As a Governance and Assurance Officer you will also help coordinate assurance reviews, prepare reports for leadership teams and committees, and ensure governance procedures are documented and maintained effectively. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance and Assurance Officer include: Governance Administration: Provide administrative support to governance activities including board and committee processes Meeting Coordination: Arrange meetings, prepare agenda packs, organise supporting documentation and record accurate meeting minutes Record Management: Maintain accurate governance records, policies and compliance documentation Reporting Support: Prepare clear and concise reports for senior leadership teams and committees Compliance Monitoring: Support the organisation in adhering to laws, regulations and regulatory governance standards Policy Administration: Assist with maintaining and implementing governance policies and procedures Assurance Reviews: Coordinate internal assurance reviews of key business processes and document findings Stakeholder Engagement: Work collaboratively with managers, staff and stakeholders to support governance activities Corporate Reporting: Contribute to organisational reporting including annual reports, strategic plans and key performance indicators Continuous Improvement: Research best practice and support improvements in governance, compliance and organisational processes CANDIDATE REQUIREMENTS Previous experience in a governance, compliance, risk, audit, regulatory or business support role Strong administrative, organisational and time management skills with the ability to manage competing priorities Experience preparing reports, documentation and formal records using Microsoft Word Experience creating meeting documentation and agenda packs, including use of Adobe Acrobat or similar document tools Excellent written and verbal communication skills with the ability to produce clear and accurate minutes Experience maintaining records, policies and compliance documentation Ability to explain complex information clearly and concisely Strong attention to detail and ability to maintain accurate documentation Experience working collaboratively with teams and stakeholders across an organisation A proactive approach to supporting governance, assurance and organisational improvement BENEFITS 25 days' annual leave plus Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14498 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Mar 10, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Are you an Operational Coordinator or Office Manager looking for your next career move? Are you dedicated, engaging, detail-orientated and task driven? If so, then we would love to hear from you. The Company Informed Recruitment are a growing IT & Tech Recruitment Consultancy dedicated to the delivery of high-quality permanent recruitment & contract consultancy solutions to businesses within specialist markets in the UK. We are currently a small group of successful, conscientious, and hard-working people, continually looking for others to grow a team of ambitious people that take their work seriously but do so in an environment where they can have fun, enjoy professional development, look after one another, be financially rewarded, and share in each other's success. We are fiercely ambitious and competitive; however, we believe in going about our business in the right manner. That means looking to partner with people for the long term based on trust and delivering consistently. The Role This is a fantastic opportunity for an organised and proactive Office Manager with a great eye for detail and top class written and people skills, to join our expanding team. We are looking for a suitably motivated and qualified candidate to help us evolve, provide scope, and assist us to deliver our already excellent services to more customers and candidates alike. Working alongside a hard-working, collaborative, supportive and professional team, you will be taking a hands-on and active role in organising the operational side of the business. You will ensure administrative tasks are carried out in an accurate, timely, and efficient manner; manage a policy of continual improvement; support purchase ledger processes; ensure all compliance data is collated and stored in line with legislative requirements; manage suppliers and best value; manage and update data; act as the first point of contact for those communicating with the business; and help to actively market the business and promote our growth. This is a multi-dimensional role that requires a high degree of adaptability, professionalism, discretion, and the ability to multitask and prioritise in a dynamic environment. The role will be office based. The Person We are searching for likeminded professionals that are enthusiastic, positive, ambitious, mentally agile, conscientious, and driven - not only financially, but by delivering a top quality customer service and having both personal & professional pride in the work that they deliver, relationships that they build, and tenacity that they display to succeed where others do not (because that is the added value that makes work enjoyable, drives success, and ultimately maximises your return). We are looking for someone that is task orientated, likes things to be done in the correct manner, and someone that likes to solve problems and to achieve. Essential Skills A successful commercial track record in an Office Management, Operations Management or Senior Administration role. Confident running day-to-day office operations, including facilities, suppliers, and internal processes. Proactive and solutions-driven, with excellent communication and multitasking skills. Strong Office 365 skills, in particular with Word & Excel. Desirable CIPD Qualifications Accounting software experience Previous experience within recruitment, management consultancy, or professional service markets. Bachelor's Degree If you are looking for a new and exciting career opportunity, with an organisation that values its employees and rewards based on effort and outcomes, a place where you can add real value and see the direct results of success both personally and on the business, then simply submit your latest CV for consideration with a covering note explaining why you fit the bill and your reasons for applying. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Mar 10, 2026
Full time
Are you an Operational Coordinator or Office Manager looking for your next career move? Are you dedicated, engaging, detail-orientated and task driven? If so, then we would love to hear from you. The Company Informed Recruitment are a growing IT & Tech Recruitment Consultancy dedicated to the delivery of high-quality permanent recruitment & contract consultancy solutions to businesses within specialist markets in the UK. We are currently a small group of successful, conscientious, and hard-working people, continually looking for others to grow a team of ambitious people that take their work seriously but do so in an environment where they can have fun, enjoy professional development, look after one another, be financially rewarded, and share in each other's success. We are fiercely ambitious and competitive; however, we believe in going about our business in the right manner. That means looking to partner with people for the long term based on trust and delivering consistently. The Role This is a fantastic opportunity for an organised and proactive Office Manager with a great eye for detail and top class written and people skills, to join our expanding team. We are looking for a suitably motivated and qualified candidate to help us evolve, provide scope, and assist us to deliver our already excellent services to more customers and candidates alike. Working alongside a hard-working, collaborative, supportive and professional team, you will be taking a hands-on and active role in organising the operational side of the business. You will ensure administrative tasks are carried out in an accurate, timely, and efficient manner; manage a policy of continual improvement; support purchase ledger processes; ensure all compliance data is collated and stored in line with legislative requirements; manage suppliers and best value; manage and update data; act as the first point of contact for those communicating with the business; and help to actively market the business and promote our growth. This is a multi-dimensional role that requires a high degree of adaptability, professionalism, discretion, and the ability to multitask and prioritise in a dynamic environment. The role will be office based. The Person We are searching for likeminded professionals that are enthusiastic, positive, ambitious, mentally agile, conscientious, and driven - not only financially, but by delivering a top quality customer service and having both personal & professional pride in the work that they deliver, relationships that they build, and tenacity that they display to succeed where others do not (because that is the added value that makes work enjoyable, drives success, and ultimately maximises your return). We are looking for someone that is task orientated, likes things to be done in the correct manner, and someone that likes to solve problems and to achieve. Essential Skills A successful commercial track record in an Office Management, Operations Management or Senior Administration role. Confident running day-to-day office operations, including facilities, suppliers, and internal processes. Proactive and solutions-driven, with excellent communication and multitasking skills. Strong Office 365 skills, in particular with Word & Excel. Desirable CIPD Qualifications Accounting software experience Previous experience within recruitment, management consultancy, or professional service markets. Bachelor's Degree If you are looking for a new and exciting career opportunity, with an organisation that values its employees and rewards based on effort and outcomes, a place where you can add real value and see the direct results of success both personally and on the business, then simply submit your latest CV for consideration with a covering note explaining why you fit the bill and your reasons for applying. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
The Firm Our client is a prestigious set of barristers' chambers, specialising in a wide range of legal areas both in the UK and internationally. They are seeking an Executive Administrative Coordinator to join their team and play a pivotal role in supporting both staff, and clients. The Opportunity The successful Executive Administrative Coordinator will play a key role in managing the front-of-house experience and delivering high-quality administrative assistance. Working closely with colleagues across the chambers, you will ensure the smooth running of day-to-day operations in a fast-paced and client-facing environment. Duties to include: Handling telephone calls and directing them appropriately Greeting visitors and ensuring a professional and welcoming reception experience Managing meeting rooms, including setup of AV equipment and catering arrangements Providing IT support for video calls and meeting room technology Assisting with courier services and travel arrangements for members Supporting the administration of the work experience scheme. Providing executive administrative support to Senior Management, including diary management, booking travel, and participating in organisational projects Maintaining the reception and catering areas to a high standard This Executive Administrative Coordinator position is a full time, permanent, office-based role, working Monday - Friday, 40 hours per week Requirements Outstanding customer service and professional communication skills Strong attention to detail and problem-solving abilities Strong IT skills, including Microsoft Office and video conferencing setup Previous front-of-house experience in a professional services environment (desirable) Vacancy Highlights Private healthcare, life assurance, and voluntary pension scheme Opportunities for training, development, and career progression To be considered for this Executive Administrative Coordinator opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 09, 2026
Full time
The Firm Our client is a prestigious set of barristers' chambers, specialising in a wide range of legal areas both in the UK and internationally. They are seeking an Executive Administrative Coordinator to join their team and play a pivotal role in supporting both staff, and clients. The Opportunity The successful Executive Administrative Coordinator will play a key role in managing the front-of-house experience and delivering high-quality administrative assistance. Working closely with colleagues across the chambers, you will ensure the smooth running of day-to-day operations in a fast-paced and client-facing environment. Duties to include: Handling telephone calls and directing them appropriately Greeting visitors and ensuring a professional and welcoming reception experience Managing meeting rooms, including setup of AV equipment and catering arrangements Providing IT support for video calls and meeting room technology Assisting with courier services and travel arrangements for members Supporting the administration of the work experience scheme. Providing executive administrative support to Senior Management, including diary management, booking travel, and participating in organisational projects Maintaining the reception and catering areas to a high standard This Executive Administrative Coordinator position is a full time, permanent, office-based role, working Monday - Friday, 40 hours per week Requirements Outstanding customer service and professional communication skills Strong attention to detail and problem-solving abilities Strong IT skills, including Microsoft Office and video conferencing setup Previous front-of-house experience in a professional services environment (desirable) Vacancy Highlights Private healthcare, life assurance, and voluntary pension scheme Opportunities for training, development, and career progression To be considered for this Executive Administrative Coordinator opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Governance and Assurance Officer An excellent opportunity for a Governance and Assurance Officer with previous experience in governance, compliance, risk, audit or regulatory environments to support governance administration, assurance reporting and board processes. This is a development opportunity working closely with the Governance and Assurance Manager, offering long-term progression in governance and compliance. If you've also worked in the following roles, we'd also like to hear from you: Governance Administrator, Compliance Administrator, Governance Support Officer, Risk and Assurance Officer, Administrative Officer, Governance and Compliance Officer, Governance Support Officer, Governance and Assurance Coordinator, Assistant Governance and Assurance Officer Please note: This is not just an admin role, candidates will need to have previous experience, or involvement in some way previously, or some transferable experience, in a governance, compliance, risk, audit or regulatory role in order to be considered. SALARY: £27,751 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various accommodation centres JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Governance and Assurance Officer who has strong administration, reporting and organisational skills and the ability to support governance, compliance and risk management processes. Working closely with senior leadership, the Governance and Assurance Officer will assist with meeting administration, regulatory compliance, policy management and assurance reporting. The role involves preparing documentation, maintaining accurate records and supporting governance frameworks. As a Governance and Assurance Officer you will also help coordinate assurance reviews, prepare reports for leadership teams and committees, and ensure governance procedures are documented and maintained effectively. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance and Assurance Officer include: Governance Administration: Provide administrative support to governance activities including board and committee processes Meeting Coordination: Arrange meetings, prepare agenda packs, organise supporting documentation and record accurate meeting minutes Record Management: Maintain accurate governance records, policies and compliance documentation Reporting Support: Prepare clear and concise reports for senior leadership teams and committees Compliance Monitoring: Support the organisation in adhering to laws, regulations and regulatory governance standards Policy Administration: Assist with maintaining and implementing governance policies and procedures Assurance Reviews: Coordinate internal assurance reviews of key business processes and document findings Stakeholder Engagement: Work collaboratively with managers, staff and stakeholders to support governance activities Corporate Reporting: Contribute to organisational reporting including annual reports, strategic plans and key performance indicators Continuous Improvement: Research best practice and support improvements in governance, compliance and organisational processes CANDIDATE REQUIREMENTS Previous experience in a governance, compliance, risk, audit, regulatory or business support role Strong administrative, organisational and time management skills with the ability to manage competing priorities Experience preparing reports, documentation and formal records using Microsoft Word Experience creating meeting documentation and agenda packs, including use of Adobe Acrobat or similar document tools Excellent written and verbal communication skills with the ability to produce clear and accurate minutes Experience maintaining records, policies and compliance documentation Ability to explain complex information clearly and concisely Strong attention to detail and ability to maintain accurate documentation Experience working collaboratively with teams and stakeholders across an organisation A proactive approach to supporting governance, assurance and organisational improvement BENEFITS 25 days' annual leave plus Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14498 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Mar 09, 2026
Full time
Governance and Assurance Officer An excellent opportunity for a Governance and Assurance Officer with previous experience in governance, compliance, risk, audit or regulatory environments to support governance administration, assurance reporting and board processes. This is a development opportunity working closely with the Governance and Assurance Manager, offering long-term progression in governance and compliance. If you've also worked in the following roles, we'd also like to hear from you: Governance Administrator, Compliance Administrator, Governance Support Officer, Risk and Assurance Officer, Administrative Officer, Governance and Compliance Officer, Governance Support Officer, Governance and Assurance Coordinator, Assistant Governance and Assurance Officer Please note: This is not just an admin role, candidates will need to have previous experience, or involvement in some way previously, or some transferable experience, in a governance, compliance, risk, audit or regulatory role in order to be considered. SALARY: £27,751 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various accommodation centres JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Governance and Assurance Officer who has strong administration, reporting and organisational skills and the ability to support governance, compliance and risk management processes. Working closely with senior leadership, the Governance and Assurance Officer will assist with meeting administration, regulatory compliance, policy management and assurance reporting. The role involves preparing documentation, maintaining accurate records and supporting governance frameworks. As a Governance and Assurance Officer you will also help coordinate assurance reviews, prepare reports for leadership teams and committees, and ensure governance procedures are documented and maintained effectively. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance and Assurance Officer include: Governance Administration: Provide administrative support to governance activities including board and committee processes Meeting Coordination: Arrange meetings, prepare agenda packs, organise supporting documentation and record accurate meeting minutes Record Management: Maintain accurate governance records, policies and compliance documentation Reporting Support: Prepare clear and concise reports for senior leadership teams and committees Compliance Monitoring: Support the organisation in adhering to laws, regulations and regulatory governance standards Policy Administration: Assist with maintaining and implementing governance policies and procedures Assurance Reviews: Coordinate internal assurance reviews of key business processes and document findings Stakeholder Engagement: Work collaboratively with managers, staff and stakeholders to support governance activities Corporate Reporting: Contribute to organisational reporting including annual reports, strategic plans and key performance indicators Continuous Improvement: Research best practice and support improvements in governance, compliance and organisational processes CANDIDATE REQUIREMENTS Previous experience in a governance, compliance, risk, audit, regulatory or business support role Strong administrative, organisational and time management skills with the ability to manage competing priorities Experience preparing reports, documentation and formal records using Microsoft Word Experience creating meeting documentation and agenda packs, including use of Adobe Acrobat or similar document tools Excellent written and verbal communication skills with the ability to produce clear and accurate minutes Experience maintaining records, policies and compliance documentation Ability to explain complex information clearly and concisely Strong attention to detail and ability to maintain accurate documentation Experience working collaboratively with teams and stakeholders across an organisation A proactive approach to supporting governance, assurance and organisational improvement BENEFITS 25 days' annual leave plus Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14498 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Junior Project Manager - ERP I am working with a highly respected, premium and extremely successful global consulting firm that is experiencing rapid growth across its UK operations, where innovation, development, and client impact go hand in hand. As part of this continued expansion, they are looking to recruit a motivated and organised Junior ERP Project Manager, ideally based near Crewe or London , to join their growing specialist delivery team. The culture, benefits, and development opportunities within this organisation are genuinely outstanding. They are passionate about developing their people and supporting long-term career progression, making this an ideal opportunity for someone looking to build their career within project management and ERP transformation. This is a fantastic opportunity to join a company that truly values its people, invests heavily in development, and offers the chance to work on impactful transformation projects within a dynamic consulting environment. Crewe or London 9am - 5:30pm Monday - Friday Hybrid Role This is an exciting opportunity for a Junior ERP Project Manager or Project Coordinator to join a fast-growing consulting team delivering ERP transformation and implementation projects for a wide portfolio of mid-market and enterprise clients. Working closely with senior Project Managers and delivery leads, you will support the successful delivery of ERP implementation projects (including NetSuite) from initiation through to completion. You will gain exposure to the full project lifecycle while helping ensure projects are delivered on time, within scope, and to a high standard. Responsibilities will include: Supporting the delivery of ERP implementation projects from initiation through to completion Assisting with project planning, timelines, reporting and documentation Coordinating activities between internal consulting, technical and development teams Supporting communication and updates with client stakeholders Maintaining project documentation including plans, reports and status updates Monitoring project risks, issues and actions, escalating where appropriate Supporting senior project managers in managing multiple project workstreams Assisting with resource coordination and project scheduling This role offers excellent exposure to ERP transformation programmes, making it ideal for someone looking to develop their career in project delivery within a consulting environment. Requirements We are looking for a proactive and motivated individual who is great at listening, building relationships and providing excellent consultative project management services. As the Junior Project Manager you will be keen to develop your career in project management within a fast-paced consulting environment. You will ideally demonstrate: Previous experience in a Project Coordinator, Junior Project Manager, or delivery support role Exposure to ERP systems such as NetSuite, SAP, Oracle, or similar (beneficial but not essential) An understanding of business or finance processes such as procure-to-pay, order-to-cash, or record-to-report would be advantageous Excellent communication and organisational skills The ability to manage multiple tasks and priorities effectively Strong attention to detail and problem-solving ability A collaborative, proactive, and solutions-focused approach This role would particularly suit someone looking to step up into a Project Manager pathway within a consulting or technology delivery environment. Excellent people skills Additional Information Excellent benefits package Hybrid working (2-3 days in the office) 27 days annual leave plus bank holidays, with the option to purchase additional days Health, wellbeing and lifestyle benefits including access to a virtual GP Financial wellbeing tools and additional employee benefits schemes Access to extensive professional development resources and training programmes The opportunity to work on large-scale transformation projects within a growing consulting environment This is a brilliant opportunity for someone looking to build a career in ERP project delivery, working within a supportive consulting environment where development and progression are genuinely encouraged. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you regarding any other suitable vacancies.
Mar 09, 2026
Full time
Junior Project Manager - ERP I am working with a highly respected, premium and extremely successful global consulting firm that is experiencing rapid growth across its UK operations, where innovation, development, and client impact go hand in hand. As part of this continued expansion, they are looking to recruit a motivated and organised Junior ERP Project Manager, ideally based near Crewe or London , to join their growing specialist delivery team. The culture, benefits, and development opportunities within this organisation are genuinely outstanding. They are passionate about developing their people and supporting long-term career progression, making this an ideal opportunity for someone looking to build their career within project management and ERP transformation. This is a fantastic opportunity to join a company that truly values its people, invests heavily in development, and offers the chance to work on impactful transformation projects within a dynamic consulting environment. Crewe or London 9am - 5:30pm Monday - Friday Hybrid Role This is an exciting opportunity for a Junior ERP Project Manager or Project Coordinator to join a fast-growing consulting team delivering ERP transformation and implementation projects for a wide portfolio of mid-market and enterprise clients. Working closely with senior Project Managers and delivery leads, you will support the successful delivery of ERP implementation projects (including NetSuite) from initiation through to completion. You will gain exposure to the full project lifecycle while helping ensure projects are delivered on time, within scope, and to a high standard. Responsibilities will include: Supporting the delivery of ERP implementation projects from initiation through to completion Assisting with project planning, timelines, reporting and documentation Coordinating activities between internal consulting, technical and development teams Supporting communication and updates with client stakeholders Maintaining project documentation including plans, reports and status updates Monitoring project risks, issues and actions, escalating where appropriate Supporting senior project managers in managing multiple project workstreams Assisting with resource coordination and project scheduling This role offers excellent exposure to ERP transformation programmes, making it ideal for someone looking to develop their career in project delivery within a consulting environment. Requirements We are looking for a proactive and motivated individual who is great at listening, building relationships and providing excellent consultative project management services. As the Junior Project Manager you will be keen to develop your career in project management within a fast-paced consulting environment. You will ideally demonstrate: Previous experience in a Project Coordinator, Junior Project Manager, or delivery support role Exposure to ERP systems such as NetSuite, SAP, Oracle, or similar (beneficial but not essential) An understanding of business or finance processes such as procure-to-pay, order-to-cash, or record-to-report would be advantageous Excellent communication and organisational skills The ability to manage multiple tasks and priorities effectively Strong attention to detail and problem-solving ability A collaborative, proactive, and solutions-focused approach This role would particularly suit someone looking to step up into a Project Manager pathway within a consulting or technology delivery environment. Excellent people skills Additional Information Excellent benefits package Hybrid working (2-3 days in the office) 27 days annual leave plus bank holidays, with the option to purchase additional days Health, wellbeing and lifestyle benefits including access to a virtual GP Financial wellbeing tools and additional employee benefits schemes Access to extensive professional development resources and training programmes The opportunity to work on large-scale transformation projects within a growing consulting environment This is a brilliant opportunity for someone looking to build a career in ERP project delivery, working within a supportive consulting environment where development and progression are genuinely encouraged. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you regarding any other suitable vacancies.
Service Coordinator Location: Stevenage Salary: £25,000 Permanent Join a growing, friendly operations team where no two days are the same! Our client is looking for a proactive Service Coordinator to be the first point of contact for clients and colleagues, managing calls, emails, and engineer schedules in a busy, supportive environment. Service Coordinator - About this role: Monday to Friday, 9am - 5pm, office-based Full training and career development opportunities Friendly, collaborative team culture 23 days annual leave + bank holidays Pension, Christmas bonus, company events, and free parking Service Coordinator - What you ll do: Handle client calls and emails as first-response Log and track requests on internal and external systems Schedule engineers and close jobs once completed Book couriers and manage equipment returns Issue welcome packs to new clients Liaise with engineers to ensure smooth resolutions Support the team with general admin tasks Service Coordinator - About you: Organised, attentive to detail, and able to prioritise workload Clear and confident communicator Approachable, professional, and a team player Previous admin experience is a plus Keen to learn and progress into more complex responsibilities This is a brilliant role for someone looking to gain exposure to operations, client management, and first-response coordination in a fast-paced but supportive environment. If you are interested in this role, please apply today with your latest CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Mar 09, 2026
Full time
Service Coordinator Location: Stevenage Salary: £25,000 Permanent Join a growing, friendly operations team where no two days are the same! Our client is looking for a proactive Service Coordinator to be the first point of contact for clients and colleagues, managing calls, emails, and engineer schedules in a busy, supportive environment. Service Coordinator - About this role: Monday to Friday, 9am - 5pm, office-based Full training and career development opportunities Friendly, collaborative team culture 23 days annual leave + bank holidays Pension, Christmas bonus, company events, and free parking Service Coordinator - What you ll do: Handle client calls and emails as first-response Log and track requests on internal and external systems Schedule engineers and close jobs once completed Book couriers and manage equipment returns Issue welcome packs to new clients Liaise with engineers to ensure smooth resolutions Support the team with general admin tasks Service Coordinator - About you: Organised, attentive to detail, and able to prioritise workload Clear and confident communicator Approachable, professional, and a team player Previous admin experience is a plus Keen to learn and progress into more complex responsibilities This is a brilliant role for someone looking to gain exposure to operations, client management, and first-response coordination in a fast-paced but supportive environment. If you are interested in this role, please apply today with your latest CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Grant Finance Officer - French speaking Location: Vauxhall, London (minimum of 1 day per week in the office) Contract Type: Contract approx. 6 months with possible renewal Salary: £34,620 - £35,795 (pro rata) Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact Flexible working with hybrid arrangements - just 1 day per week in London office Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector. Company Overview Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Position Overview As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery. Responsibilities Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements Support partners in maintaining accurate project budgets and resolving budget-related queries Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors Prepare grant modification requests when budget changes are needed, liaising with donors as required Maintain and update budget trackers, working alongside the Grant Finance Coordinator Develop final financial reports at project completion and support annual audit processes Support the development of partner budgets and budget narratives for new funding applications Create and maintain budget and reporting spreadsheets for newly funded projects Requirements Essential: Proven experience developing and monitoring project budgets in a structured environment Fluency in written and spoken English and French Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis Experience using computerised accounting systems for purchase ledger functions Excellent organisational skills with meticulous attention to detail Ability to work systematically and calmly under pressure, meeting tight deadlines Customer-focused approach with strong communication skills Self-motivated, proactive problem-solver who finds solutions independently Desirable: Experience processing invoices and payments to overseas suppliers in foreign currencies Part-qualified or fully qualified accounting professional (CCAB or equivalent) Previous experience working in the charity or not-for-profit sector, ideally an NGO Benefits 30 days annual leave (pro rata) plus bank holidays Pension scheme with 6% employer contribution (2% minimum employee contribution required) Employee assistance programme offering confidential support and wellbeing resources Cycle to work scheme Hybrid working arrangement with flexibility to work from home Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development. How to Apply Please send your CV for further consideration. Closing date: Ongoing / ASAP with interviews likely week commencing 6th April 2026
Mar 09, 2026
Full time
Grant Finance Officer - French speaking Location: Vauxhall, London (minimum of 1 day per week in the office) Contract Type: Contract approx. 6 months with possible renewal Salary: £34,620 - £35,795 (pro rata) Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact Flexible working with hybrid arrangements - just 1 day per week in London office Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector. Company Overview Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Position Overview As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery. Responsibilities Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements Support partners in maintaining accurate project budgets and resolving budget-related queries Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors Prepare grant modification requests when budget changes are needed, liaising with donors as required Maintain and update budget trackers, working alongside the Grant Finance Coordinator Develop final financial reports at project completion and support annual audit processes Support the development of partner budgets and budget narratives for new funding applications Create and maintain budget and reporting spreadsheets for newly funded projects Requirements Essential: Proven experience developing and monitoring project budgets in a structured environment Fluency in written and spoken English and French Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis Experience using computerised accounting systems for purchase ledger functions Excellent organisational skills with meticulous attention to detail Ability to work systematically and calmly under pressure, meeting tight deadlines Customer-focused approach with strong communication skills Self-motivated, proactive problem-solver who finds solutions independently Desirable: Experience processing invoices and payments to overseas suppliers in foreign currencies Part-qualified or fully qualified accounting professional (CCAB or equivalent) Previous experience working in the charity or not-for-profit sector, ideally an NGO Benefits 30 days annual leave (pro rata) plus bank holidays Pension scheme with 6% employer contribution (2% minimum employee contribution required) Employee assistance programme offering confidential support and wellbeing resources Cycle to work scheme Hybrid working arrangement with flexibility to work from home Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development. How to Apply Please send your CV for further consideration. Closing date: Ongoing / ASAP with interviews likely week commencing 6th April 2026
Property Project Coordinator (12-Month FTC - Maternity Cover) Salary: £40,000 Location: Hybrid/Remote (flexible on location) Start Date: ASAP Are you highly organised, great with people, and energised by keeping fast-moving projects on track? Join us as our Property Project Coordinator and play an essential role in delivering improvements across our estate. This is a great opportunity for someone who loves variety, problem-solving, and ensuring the finer details are spot-on. The Role You'll be the engine behind our Property Team-coordinating activity, ensuring full compliance, managing information flow, and supporting the successful delivery of development, refurbishment, and maintenance projects. No two days are the same, and your work will directly contribute to safe, efficient, and well-managed sites across our business. What You'll Be Doing Supporting the planning, scheduling, and coordination of property development, refurbishment, and maintenance projects. Ensure all operational activities meet relevant legal, regulatory, and industry compliance standards. Lead the procurement process for contracted services relating to essential compliance works (e.g., maintenance, statutory inspections, safety works). Maintain accurate and up to date compliance records, certifications, and audit trails for all contracted works. Acting as the central communication hub between Project Managers, contractors, suppliers, and internal stakeholders. Preparing and maintaining key project documentation, reports, trackers, and minutes. Monitoring timelines, budgets, risks, and deliverables-and escalating when needed. Coordinating site access, surveys, inspections, and compliance activity. Assisting with procurement: tendering, obtaining quotes, and managing purchase orders. Ensuring Health & Safety and regulatory compliance, including Asbestos Management and Water Risk Assessments. Identifying opportunities to improve processes and streamline project workflows. Providing support on wider commercial estate management tasks. About You You'll thrive in this role if you're proactive, organised, and confident working with multiple stakeholders. Ideally, you will bring: Experience in property, construction, FM, project coordination Experience in property compliance management is essential Strong organisation, administrative skills, and impeccable attention to detail Clear and confident communication skills The ability to juggle competing priorities and stay calm under pressure Proficiency with MS Office and, ideally, project management systems Confidence interpreting basic technical information, plans, or reports (a bonus, not a must)
Mar 09, 2026
Full time
Property Project Coordinator (12-Month FTC - Maternity Cover) Salary: £40,000 Location: Hybrid/Remote (flexible on location) Start Date: ASAP Are you highly organised, great with people, and energised by keeping fast-moving projects on track? Join us as our Property Project Coordinator and play an essential role in delivering improvements across our estate. This is a great opportunity for someone who loves variety, problem-solving, and ensuring the finer details are spot-on. The Role You'll be the engine behind our Property Team-coordinating activity, ensuring full compliance, managing information flow, and supporting the successful delivery of development, refurbishment, and maintenance projects. No two days are the same, and your work will directly contribute to safe, efficient, and well-managed sites across our business. What You'll Be Doing Supporting the planning, scheduling, and coordination of property development, refurbishment, and maintenance projects. Ensure all operational activities meet relevant legal, regulatory, and industry compliance standards. Lead the procurement process for contracted services relating to essential compliance works (e.g., maintenance, statutory inspections, safety works). Maintain accurate and up to date compliance records, certifications, and audit trails for all contracted works. Acting as the central communication hub between Project Managers, contractors, suppliers, and internal stakeholders. Preparing and maintaining key project documentation, reports, trackers, and minutes. Monitoring timelines, budgets, risks, and deliverables-and escalating when needed. Coordinating site access, surveys, inspections, and compliance activity. Assisting with procurement: tendering, obtaining quotes, and managing purchase orders. Ensuring Health & Safety and regulatory compliance, including Asbestos Management and Water Risk Assessments. Identifying opportunities to improve processes and streamline project workflows. Providing support on wider commercial estate management tasks. About You You'll thrive in this role if you're proactive, organised, and confident working with multiple stakeholders. Ideally, you will bring: Experience in property, construction, FM, project coordination Experience in property compliance management is essential Strong organisation, administrative skills, and impeccable attention to detail Clear and confident communication skills The ability to juggle competing priorities and stay calm under pressure Proficiency with MS Office and, ideally, project management systems Confidence interpreting basic technical information, plans, or reports (a bonus, not a must)
TARGET CLOSE DATE: 03/06/2026 PAY GRADE: Grade 23 TYPE: Full time JOB SUMMARY: The City of Birmingham is seeking a well-qualified, motivated Crime Intelligence Analyst to support law enforcement operations through the collection, analysis, and dissemination of crime-related information. This position plays a critical role in identifying crime patterns, trends, and emerging threats to inform investigative strategies, operational planning, and data-driven decision-making. Individuals in this role are expected to demonstrate strong analytical skills, sound judgment, and the ability to translate complex data into clear, actionable insights. Work is performed under the general direction of a supervisor and evaluated through reports, analysis products, and overall effectiveness of outcomes. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is presented below: $52,249 - $81,057 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position:Option A: Ability to obtain NCIC (National Crime Information Center) certification within 90 days of hire. + Must be 18 years of age. + Never been convicted of a felony. + Never been convicted of a crime of moral turpitude or serious misdemeanor (e.g., 3rd degree assault, domestic violence, weapon or drug charges). Driver's license. Associate's degree (or higher) in criminal justice, business, data analysis, law enforcement, homeland security, or related field. Experience using databases, spreadsheets, or comparable information systems to collect, organize, verify, and analyze data or information for accuracy, relevance, and to identify trends. Experience conducting structured research using verifiable sources to identify patterns, relationships, timelines, and potential outcomes, and to summarize findings (e.g., summary reports, market research, investigation summaries).Option B: Ability to obtain NCIC (National Crime Information Center) certification within 90 days of hire. + Must be 18 years of age. + Never been convicted of a felony. + Never been convicted of a crime of moral turpitude or serious misdemeanor (e.g., 3rd degree assault, domestic violence, weapon or drug charges). Driver's license. At least two (2) years of experience as a full-time sworn law enforcement officer. Experience using databases, spreadsheets, or comparable information systems to collect, organize, verify, and analyze data or information for accuracy, relevance, and to identify trends. Experience conducting structured research using verifiable sources to identify patterns, relationships, timelines, and potential outcomes, and to summarize findings (e.g., summary reports, market research, investigation summaries). PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection process. Bachelor's degree (or higher) in criminal justice, business, data analysis, law enforcement, homeland security, or related field. Experience working in a law enforcement, military, legal, or security environment. Experience working as an Intelligence Analyst. TYPICAL JOB DUTIES: Collects and compiles criminal intelligence information and statistics through personal contact, consulting research, and documenting information in order to generate intelligence data for support in criminal investigations. Conducts complex research and strategic crime analysis by using probability studies, performing statistical analyses, developing and testing hypotheses, and developing victim and suspect profiles in order to predict criminal activity patterns and trends. Develops and delivers detailed reports, intelligence documents, presentations, and briefings on criminal intelligence analysis in order to disseminate to agency personnel, prosecutors, and other law enforcement agencies. Manages and monitors databases by editing and updating records, organizing information, and researching software in order to compile relevant crime-related information. Establishes and maintains communication with external entities (e.g., law enforcement, district attorneys, state/federal agencies) in order to exchange information related to crime investigations. Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for extended periods. May involve occasional light lifting of items or objects weighing up to 25 lbs. WORK ENVIRONMENT: Work is conducted both indoors in an office setting as well as occasional field visits to external sites. Work involves the use of standard office equipment, such as a computer, phone, copier, etc. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Mar 09, 2026
Full time
TARGET CLOSE DATE: 03/06/2026 PAY GRADE: Grade 23 TYPE: Full time JOB SUMMARY: The City of Birmingham is seeking a well-qualified, motivated Crime Intelligence Analyst to support law enforcement operations through the collection, analysis, and dissemination of crime-related information. This position plays a critical role in identifying crime patterns, trends, and emerging threats to inform investigative strategies, operational planning, and data-driven decision-making. Individuals in this role are expected to demonstrate strong analytical skills, sound judgment, and the ability to translate complex data into clear, actionable insights. Work is performed under the general direction of a supervisor and evaluated through reports, analysis products, and overall effectiveness of outcomes. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is presented below: $52,249 - $81,057 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position:Option A: Ability to obtain NCIC (National Crime Information Center) certification within 90 days of hire. + Must be 18 years of age. + Never been convicted of a felony. + Never been convicted of a crime of moral turpitude or serious misdemeanor (e.g., 3rd degree assault, domestic violence, weapon or drug charges). Driver's license. Associate's degree (or higher) in criminal justice, business, data analysis, law enforcement, homeland security, or related field. Experience using databases, spreadsheets, or comparable information systems to collect, organize, verify, and analyze data or information for accuracy, relevance, and to identify trends. Experience conducting structured research using verifiable sources to identify patterns, relationships, timelines, and potential outcomes, and to summarize findings (e.g., summary reports, market research, investigation summaries).Option B: Ability to obtain NCIC (National Crime Information Center) certification within 90 days of hire. + Must be 18 years of age. + Never been convicted of a felony. + Never been convicted of a crime of moral turpitude or serious misdemeanor (e.g., 3rd degree assault, domestic violence, weapon or drug charges). Driver's license. At least two (2) years of experience as a full-time sworn law enforcement officer. Experience using databases, spreadsheets, or comparable information systems to collect, organize, verify, and analyze data or information for accuracy, relevance, and to identify trends. Experience conducting structured research using verifiable sources to identify patterns, relationships, timelines, and potential outcomes, and to summarize findings (e.g., summary reports, market research, investigation summaries). PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection process. Bachelor's degree (or higher) in criminal justice, business, data analysis, law enforcement, homeland security, or related field. Experience working in a law enforcement, military, legal, or security environment. Experience working as an Intelligence Analyst. TYPICAL JOB DUTIES: Collects and compiles criminal intelligence information and statistics through personal contact, consulting research, and documenting information in order to generate intelligence data for support in criminal investigations. Conducts complex research and strategic crime analysis by using probability studies, performing statistical analyses, developing and testing hypotheses, and developing victim and suspect profiles in order to predict criminal activity patterns and trends. Develops and delivers detailed reports, intelligence documents, presentations, and briefings on criminal intelligence analysis in order to disseminate to agency personnel, prosecutors, and other law enforcement agencies. Manages and monitors databases by editing and updating records, organizing information, and researching software in order to compile relevant crime-related information. Establishes and maintains communication with external entities (e.g., law enforcement, district attorneys, state/federal agencies) in order to exchange information related to crime investigations. Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for extended periods. May involve occasional light lifting of items or objects weighing up to 25 lbs. WORK ENVIRONMENT: Work is conducted both indoors in an office setting as well as occasional field visits to external sites. Work involves the use of standard office equipment, such as a computer, phone, copier, etc. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Overview Purpose: The Senior Group Coordinator, Real Estate & Facilities, supports the Group Director in both the operational management and strategic development of the Group's property portfolio. This dual-focused role combines strong facilities management oversight with real estate project support, ensuring all workplaces operate safely, efficiently, and in line with the Group's long term strategy. The role provides direct leadership to Office Managers and Site Coordinators, ensuring consistent workplace standards, clear communication, and effective day to day execution across all locations. It oversees hard and soft FM delivery, M&E performance, Health & Safety compliance, statutory obligations, and maintenance activities, safeguarding high operational and compliance standards. Alongside operational duties, the role supports strategic real estate initiatives including portfolio optimisation, space utilisation, workplace moves and transformations, cost and vendor analysis, and the production of high quality presentations and reports. Acting as the link between strategic property planning and daily facilities execution, the Senior Group Coordinator contributes to the ongoing improvement and optimisation of the Group's workplace and real estate footprint. Key Responsibilities Conduct regular inspections of office sites to assess maintenance needs, facilities standards, and compliance. Coordinate minor repairs, planned maintenance schedules, and contractor visits, ensuring timely resolution of issues. Support onboarding of new sites, including initial inspections, setup logistics, and mobilisation of facilities services. Assist with office moves, refits, reconfigurations, and space planning projects across the Group. Maintain Health & Safety documentation and ensure annual risk assessments, statutory tests, and compliance activities are completed. Track and report incidents; support the Group-wide Health & Safety programme in collaboration with Office Managers and Site Coordinators. Ensure fire safety, first aid, emergency procedures, and evacuation protocols are implemented, updated, and reviewed regularly. Monitor waste management and recycling compliance, identifying opportunities for improvement across all sites. Identify opportunities for sustainability enhancements and report findings to the Group Real Estate Director. Support the implementation of energy efficient practices, responsible procurement, and sustainability initiatives. Act as the primary point of contact for local contractors, suppliers, and service partners, ensuring strong working relationships. Assist in managing service-level agreements, contractor performance reviews, and alignment of contracts across sites to ensure cost efficiency. Maintain property management platforms (e.g., WebTerrier) with key lease dates, updates, documents, and portfolio information. Produce monthly management information and dashboards on facilities performance, site compliance, and operational issues. Attend property management meetings and support coordination across internal departments and external stakeholders. Implement and manage nationwide facilities management software to monitor compliance, maintenance, and performance across all locations. Provide leadership and day to day support to Office Managers and Site Coordinators, ensuring consistent workplace standards and effective communication. Conduct regular check ins and operational reviews with site based staff, supporting development and alignment with Group policies. Support strategic real estate initiatives, including space utilisation analysis, consolidation reviews, and portfolio optimisation. Assist in preparing high quality presentations, papers, and strategic reports for senior leadership, using strong PowerPoint and Excel skills. Create and maintain real estate and facilities dashboards, analysing trends, risks, and opportunities for improvement. Support procurement activity, including tender preparation, contractor benchmarking, and cost-efficiency reviews. Assist with OPEX and CAPEX budget tracking, invoice processing, and providing cost analysis for decision-making. Coordinate implementation of workplace policies, procedures, and Group-wide standards to ensure a consistent service experience. Maintain the property risk register and support business continuity and emergency planning activities. Ensure consistently high standards of reception, front-of-house services, and overall workplace experience across all offices. About You Skills & Experience: Strong facilities management knowledge, including H&S compliance, fire safety, M&E coordination, and contractor oversight. Proven experience supporting multi site workplace operations, with the ability to lead and coordinate Office Managers and Site Coordinators. High proficiency in Microsoft Office - particularly Excel (data analysis, dashboards) and PowerPoint (senior level presentations). Excellent communication, organisation, and stakeholder management skills, with experience working across departments and with external partners. Experience managing FM systems, CAFM platforms, or property databases, with strong attention to detail and data accuracy. Demonstrated ability to support real estate or workplace projects (moves, refits, space planning, portfolio analysis). Personal Attributes: Proactive and self motivated, with the ability to anticipate needs, take initiative, and drive tasks forward without waiting for direction. Highly detail oriented, delivering work with accuracy, consistency, and a strong commitment to maintaining compliance and operational excellence. Collaborative and adaptable, able to work effectively both independently and as part of a cross functional team, supporting colleagues across multiple sites. Strong problem solver, capable of assessing issues quickly, proposing practical solutions, and adjusting approach in fast moving or changing environments. Calm, professional, and resilient, able to manage competing priorities, maintain composure under pressure, and build trusted relationships at all levels. IT Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Familiarity with facilities management and compliance software. Travel Requirements Willingness to travel between sites as required. Qualifications IOSH Managing Safely (or willingness to obtain). Strong proficiency in Microsoft Office, especially Excel and PowerPoint. Experience using CAFM/FM systems or property management platforms. Reporting Line Reports to: Real Estate & Strategic Initiatives - Group Director Manages: Office Managers, Site Coordinators, and External Contractors
Mar 09, 2026
Full time
Overview Purpose: The Senior Group Coordinator, Real Estate & Facilities, supports the Group Director in both the operational management and strategic development of the Group's property portfolio. This dual-focused role combines strong facilities management oversight with real estate project support, ensuring all workplaces operate safely, efficiently, and in line with the Group's long term strategy. The role provides direct leadership to Office Managers and Site Coordinators, ensuring consistent workplace standards, clear communication, and effective day to day execution across all locations. It oversees hard and soft FM delivery, M&E performance, Health & Safety compliance, statutory obligations, and maintenance activities, safeguarding high operational and compliance standards. Alongside operational duties, the role supports strategic real estate initiatives including portfolio optimisation, space utilisation, workplace moves and transformations, cost and vendor analysis, and the production of high quality presentations and reports. Acting as the link between strategic property planning and daily facilities execution, the Senior Group Coordinator contributes to the ongoing improvement and optimisation of the Group's workplace and real estate footprint. Key Responsibilities Conduct regular inspections of office sites to assess maintenance needs, facilities standards, and compliance. Coordinate minor repairs, planned maintenance schedules, and contractor visits, ensuring timely resolution of issues. Support onboarding of new sites, including initial inspections, setup logistics, and mobilisation of facilities services. Assist with office moves, refits, reconfigurations, and space planning projects across the Group. Maintain Health & Safety documentation and ensure annual risk assessments, statutory tests, and compliance activities are completed. Track and report incidents; support the Group-wide Health & Safety programme in collaboration with Office Managers and Site Coordinators. Ensure fire safety, first aid, emergency procedures, and evacuation protocols are implemented, updated, and reviewed regularly. Monitor waste management and recycling compliance, identifying opportunities for improvement across all sites. Identify opportunities for sustainability enhancements and report findings to the Group Real Estate Director. Support the implementation of energy efficient practices, responsible procurement, and sustainability initiatives. Act as the primary point of contact for local contractors, suppliers, and service partners, ensuring strong working relationships. Assist in managing service-level agreements, contractor performance reviews, and alignment of contracts across sites to ensure cost efficiency. Maintain property management platforms (e.g., WebTerrier) with key lease dates, updates, documents, and portfolio information. Produce monthly management information and dashboards on facilities performance, site compliance, and operational issues. Attend property management meetings and support coordination across internal departments and external stakeholders. Implement and manage nationwide facilities management software to monitor compliance, maintenance, and performance across all locations. Provide leadership and day to day support to Office Managers and Site Coordinators, ensuring consistent workplace standards and effective communication. Conduct regular check ins and operational reviews with site based staff, supporting development and alignment with Group policies. Support strategic real estate initiatives, including space utilisation analysis, consolidation reviews, and portfolio optimisation. Assist in preparing high quality presentations, papers, and strategic reports for senior leadership, using strong PowerPoint and Excel skills. Create and maintain real estate and facilities dashboards, analysing trends, risks, and opportunities for improvement. Support procurement activity, including tender preparation, contractor benchmarking, and cost-efficiency reviews. Assist with OPEX and CAPEX budget tracking, invoice processing, and providing cost analysis for decision-making. Coordinate implementation of workplace policies, procedures, and Group-wide standards to ensure a consistent service experience. Maintain the property risk register and support business continuity and emergency planning activities. Ensure consistently high standards of reception, front-of-house services, and overall workplace experience across all offices. About You Skills & Experience: Strong facilities management knowledge, including H&S compliance, fire safety, M&E coordination, and contractor oversight. Proven experience supporting multi site workplace operations, with the ability to lead and coordinate Office Managers and Site Coordinators. High proficiency in Microsoft Office - particularly Excel (data analysis, dashboards) and PowerPoint (senior level presentations). Excellent communication, organisation, and stakeholder management skills, with experience working across departments and with external partners. Experience managing FM systems, CAFM platforms, or property databases, with strong attention to detail and data accuracy. Demonstrated ability to support real estate or workplace projects (moves, refits, space planning, portfolio analysis). Personal Attributes: Proactive and self motivated, with the ability to anticipate needs, take initiative, and drive tasks forward without waiting for direction. Highly detail oriented, delivering work with accuracy, consistency, and a strong commitment to maintaining compliance and operational excellence. Collaborative and adaptable, able to work effectively both independently and as part of a cross functional team, supporting colleagues across multiple sites. Strong problem solver, capable of assessing issues quickly, proposing practical solutions, and adjusting approach in fast moving or changing environments. Calm, professional, and resilient, able to manage competing priorities, maintain composure under pressure, and build trusted relationships at all levels. IT Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Familiarity with facilities management and compliance software. Travel Requirements Willingness to travel between sites as required. Qualifications IOSH Managing Safely (or willingness to obtain). Strong proficiency in Microsoft Office, especially Excel and PowerPoint. Experience using CAFM/FM systems or property management platforms. Reporting Line Reports to: Real Estate & Strategic Initiatives - Group Director Manages: Office Managers, Site Coordinators, and External Contractors
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Contract: Full Time, Permanent Location: Office Based, Larkhill Working Hours: Monday to Friday (8:00AM to 5:00PM) Salary: Up to £26,000 dependent on experience Are you an organised, detail-driven professional who thrives on keeping projects running smoothly? Do you want to play a key role in delivering essential infrastructure and facilities management services to the UK Defence Sector? If so, this could be the perfect opportunity for you. At VIVO Defence Services we're looking for a Project Coordinator to join our growing team and help us ensure projects are delivered efficiently, compliantly, and to the highest standard. What you'll be doing As a Project Coordinator in our Larkhill office, you'll be at the heart of our Billable Works process. You'll manage documentation and ensure the accurate and timely submission of Commercial records in line with client policies. You'll maintain our systems, including MAXIMO and SharePoint, with compliant paperwork from suppliers and delivery teams. You'll support financial accuracy by checking supplier and client payment records, resolving anomalies, and ensuring compliance. The role also involves preparing and maintaining performance reports using Excel, MAXIMO, and other tools. You'll communicate with suppliers, delivery teams, and managers to resolve issues and keep projects moving forward. Supporting management with audits, assurance checks, and corrective actions will form part of your responsibilities, along with assisting on IT developments, system testing, and helping to identify smarter, more efficient ways of working. What we're looking for We are looking for someone with an NVQ Level 2 qualification (or equivalent experience) in Administration, or proven practical experience. You will have strong data management and administrative skills, with a keen eye for accuracy and detail. The ability to prioritise tasks under pressure and meet tight deadlines is essential. Strong communication skills and the confidence to challenge non-compliant paperwork are also important, as is the ability to work collaboratively as part of a team. You should have good IT skills, particularly in Word, Excel, and SharePoint. Experience with MAXIMO or in a commercial or project environment would be an advantage but is not essential. We offer Up to 6% contributory pension scheme 25 Days annual leave plus bank holidays Volunteer leave One paid professional subscription Life Assurance Policy VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Mar 09, 2026
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Contract: Full Time, Permanent Location: Office Based, Larkhill Working Hours: Monday to Friday (8:00AM to 5:00PM) Salary: Up to £26,000 dependent on experience Are you an organised, detail-driven professional who thrives on keeping projects running smoothly? Do you want to play a key role in delivering essential infrastructure and facilities management services to the UK Defence Sector? If so, this could be the perfect opportunity for you. At VIVO Defence Services we're looking for a Project Coordinator to join our growing team and help us ensure projects are delivered efficiently, compliantly, and to the highest standard. What you'll be doing As a Project Coordinator in our Larkhill office, you'll be at the heart of our Billable Works process. You'll manage documentation and ensure the accurate and timely submission of Commercial records in line with client policies. You'll maintain our systems, including MAXIMO and SharePoint, with compliant paperwork from suppliers and delivery teams. You'll support financial accuracy by checking supplier and client payment records, resolving anomalies, and ensuring compliance. The role also involves preparing and maintaining performance reports using Excel, MAXIMO, and other tools. You'll communicate with suppliers, delivery teams, and managers to resolve issues and keep projects moving forward. Supporting management with audits, assurance checks, and corrective actions will form part of your responsibilities, along with assisting on IT developments, system testing, and helping to identify smarter, more efficient ways of working. What we're looking for We are looking for someone with an NVQ Level 2 qualification (or equivalent experience) in Administration, or proven practical experience. You will have strong data management and administrative skills, with a keen eye for accuracy and detail. The ability to prioritise tasks under pressure and meet tight deadlines is essential. Strong communication skills and the confidence to challenge non-compliant paperwork are also important, as is the ability to work collaboratively as part of a team. You should have good IT skills, particularly in Word, Excel, and SharePoint. Experience with MAXIMO or in a commercial or project environment would be an advantage but is not essential. We offer Up to 6% contributory pension scheme 25 Days annual leave plus bank holidays Volunteer leave One paid professional subscription Life Assurance Policy VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Facilities Operations Co-Ordinator page is loaded Facilities Operations Co-Ordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ485139 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Based on site in London.The Facilities Coordinators role is varied and fast paced day to day which will include updating systems (both Integral & client), providing effective and efficient administration for our client as well as uploading of quotes to CAFM system, filing and carrying out other general administrative duties, therefore the ideal candidate will have excellent IT skills and experience in a similar administrative role. Integral offer excellent training and development opportunities so if you are looking for a company in which you can progress and develop, look no further. Duties to include: Management of accounts such as PPM & reactive WIP and invoicing. Provide helpdesk duties. Acts as an interface with client, visitors, and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Generate purchase orders. Manage an accurate filing system. Ensure payment submissions are processed in timely manner. To work on variety of client systems General administrative duties including scanning, filing and systems updates. Updating, uploading and checking of the clients' online systems. Carry our other general office duties including photocopying and scanning Uploading of quotations to CAFM system. Raising and chasing of supplier orders including dealing with supplier queries. Input engineers time sheets onto the relevant systems. Liaise closely with the site teams and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. Assist TSM with tactical planning for the facilities team's goals and objectives. To record minutes during monthly & quarterly client meetings. Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers. Ensures appropriate follow up with customers. Seeks to continuously improve processes, systems, and overall client satisfaction. Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed. To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes. Excellent customer service skills and communication. The ability to deal with all levels of staff/management/customers. Enthusiasm and Proactive in achieving the highest standard of operation. Strong organizational skills and collaborative style needed. Proficient on MS office, IT and report writing skills. Ability to multitask and work without direct supervision - plan and manage work under time constraints. A high level of initiative, with drive to continuously improve the operation. A smart presentable professional appearance Integrity, honesty, and punctuality is expected Collaborative Team Player, who works effectively to achieve common goals. Excellent knowledge and use of Microsoft Excel. Personal Specification: The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. At times it may be requested additional tasks/responsibilities are undertaken at Integral Management request. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Mar 09, 2026
Full time
Facilities Operations Co-Ordinator page is loaded Facilities Operations Co-Ordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ485139 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Based on site in London.The Facilities Coordinators role is varied and fast paced day to day which will include updating systems (both Integral & client), providing effective and efficient administration for our client as well as uploading of quotes to CAFM system, filing and carrying out other general administrative duties, therefore the ideal candidate will have excellent IT skills and experience in a similar administrative role. Integral offer excellent training and development opportunities so if you are looking for a company in which you can progress and develop, look no further. Duties to include: Management of accounts such as PPM & reactive WIP and invoicing. Provide helpdesk duties. Acts as an interface with client, visitors, and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Generate purchase orders. Manage an accurate filing system. Ensure payment submissions are processed in timely manner. To work on variety of client systems General administrative duties including scanning, filing and systems updates. Updating, uploading and checking of the clients' online systems. Carry our other general office duties including photocopying and scanning Uploading of quotations to CAFM system. Raising and chasing of supplier orders including dealing with supplier queries. Input engineers time sheets onto the relevant systems. Liaise closely with the site teams and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. Assist TSM with tactical planning for the facilities team's goals and objectives. To record minutes during monthly & quarterly client meetings. Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers. Ensures appropriate follow up with customers. Seeks to continuously improve processes, systems, and overall client satisfaction. Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed. To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes. Excellent customer service skills and communication. The ability to deal with all levels of staff/management/customers. Enthusiasm and Proactive in achieving the highest standard of operation. Strong organizational skills and collaborative style needed. Proficient on MS office, IT and report writing skills. Ability to multitask and work without direct supervision - plan and manage work under time constraints. A high level of initiative, with drive to continuously improve the operation. A smart presentable professional appearance Integrity, honesty, and punctuality is expected Collaborative Team Player, who works effectively to achieve common goals. Excellent knowledge and use of Microsoft Excel. Personal Specification: The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. At times it may be requested additional tasks/responsibilities are undertaken at Integral Management request. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
HR Advisor - Transformation & Projects Coventry area- Hybrid 6 months FTC 35,000 plus benefits A fantastic, fast paced and collaborative business who have a HQ in Coventry are seeking a detail oriented and analytical HR Advisor to join their close-knit HR team on an initial 6 months fixed - term contract basis starting immediately. The successful HR Advisor will have strong HR Generalist experience mixed with advanced MS Excel skills and have a track record with supporting with large scale people related projects. Day to day duties may include: Support the delivery of large scale Organisational Development projects including restructures, transfers, redundancies and workforce planning Develop and manage project planners, ensuring full compliance Coordinating consultations processes in line with employment legislation Analysing workforce data to help drive people related decisions Provide first line HR advice Produce accurate HR metrics using MS Excel skills ie Pivot tables and VLook Ups The successful candidate will ideally have a strong HR Advisory background but also have a real passion for data and reporting with advanced MS Excel skills a non negotiable for this role. You will ideally have supported with redundancies, consultations and TUPE before alongside have a strong UK employment law knowledge. Strong communications skills and organisational skills is essential alongside ideally your CIPD level 5 qualifications. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 09, 2026
Contractor
HR Advisor - Transformation & Projects Coventry area- Hybrid 6 months FTC 35,000 plus benefits A fantastic, fast paced and collaborative business who have a HQ in Coventry are seeking a detail oriented and analytical HR Advisor to join their close-knit HR team on an initial 6 months fixed - term contract basis starting immediately. The successful HR Advisor will have strong HR Generalist experience mixed with advanced MS Excel skills and have a track record with supporting with large scale people related projects. Day to day duties may include: Support the delivery of large scale Organisational Development projects including restructures, transfers, redundancies and workforce planning Develop and manage project planners, ensuring full compliance Coordinating consultations processes in line with employment legislation Analysing workforce data to help drive people related decisions Provide first line HR advice Produce accurate HR metrics using MS Excel skills ie Pivot tables and VLook Ups The successful candidate will ideally have a strong HR Advisory background but also have a real passion for data and reporting with advanced MS Excel skills a non negotiable for this role. You will ideally have supported with redundancies, consultations and TUPE before alongside have a strong UK employment law knowledge. Strong communications skills and organisational skills is essential alongside ideally your CIPD level 5 qualifications. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Go back Torbay and South Devon NHS Foundation Trust Social Care Business Administrator The closing date is 19 March 2026 Our Social Care Business Administrator will provide high-quality administrative support to the day-to-day operations of the Adult Mental Health Social Care Team and to its management and senior leadership team. Main duties of the job You will be expected to provide efficient administrative support to underpin Adult Social Care processes within Torbay and South Devon NHS Foundation Trust. This can include but is not limited to: Managing HR matters such as annual leave, sickness absence, and attendance sheets. General administrative tasks for the team leads, social workers and community care workers such as typing and sending letters, printing and ordering equipment. Minute-taking for team meetings and for important statutory meetings such as safeguarding or best interests meetings. Creation of an on-going duty rota for the team and creation and maintenance of shared electronic folders. Supporting the referral co ordinator at times and vice versa. The administration support to the management and the senior leadership team will include arranging multi agency meetings, screening calls and emails, assisting with the preparation of reports or presentations to deadline, and creating meeting agendas and minutes. You will be required to liaise with social workers and other clinicians, private and third sector providers as well as service users and carers, when necessary, to communicate and gather information. You will be expected to prioritise and manage your own workload under the line management of the Social Work Lead. The post holder will receive professional supervision from the Referral Co ordinator who is a Band 4. About us You will be working within the Under 65 Mental Health Social Care team. The U65MH Social Care team aims to ensure robust assessment, support and review of clients with severe and enduring mental health problems who requires social care input. The team work to maximise the independence of all clients through providing personalised and proportionate assessment of their social care needs. Working closely with the local CMHTs and community voluntary sector the team aim to provide a strength based approach to all their work. The team is committed to high quality provision and delivery of social care statutory interventions. This post is professionally supervised by the Referral Coordinator within the team, who will provide support, appraisal and monthly supervision. The post holder is ultimately accountable to, and line managed by one of the two social work leads within the team. The team is committed to high quality provision and delivery of social care statutory interventions. Job responsibilities Communication and working relationships Handle sensitive information e.g. handle and communicate sensitive and sometimes upsetting information relating to service users in accordance with Trust confidentiality and other information governance policies. Ability to communicate verbally or in writing with a variety of people, including other professionals, clinicians, providers, service users and families. Communicate updates and information effectively to the teams. Analytical and judgement Ability to identify urgency of calls for action accordingly and direct calls to the most appropriate member of the team. Phones will be mainly covered by the referral coordinator however there will be occasions where the business admin will need to pick this role up. Planning and organisation Good time management for own work and ability to prioritise work, with support and guidance from Social Work Lead. Ability to work flexibly and under pressure, being open to change in an ever evolving environment. Patient and client care You will not have any responsibility for the direct provision of care or treatment to service users. However, the post holder will have some contact with service users/clients/carers when arranging meetings/appointments. Ensure the Social Care database and current client electronic recording system is routinely updated with the latest relevant information on service users. Policy and service development Maintain robust and integrated office management and administrative systems for the Social Care Team in accordance with Trust policy. Assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care Team. Alert the Social Work Lead of any discrepancies, risks or issues as they arise. Follow policies in own role. May be required to comment/implement policies and proposed changes to practices, procedures for own area of work, e.g.: may comment on procedures/implements administrative policies in own area to include office management and administrative systems for the Social Care Team. Finance, equipment and other resources Maintaining and ordering of stationery and office equipment for the social care team and AMHP team. Information technology and administrative duties Provide accurate and timely administrative support to the Social Care Team, as above. Ensure tasks are completed effectively and within given timescales. Maintain and update the social care databases accurately and in a timely fashion. Research and development Undertake audits as necessary to own work, e.g.: assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care funding office and make suggestions for appropriate changes to ensure the efficient management of the office. Responsibility for supervision,leadershipand management The post holder will not have responsibility in this area. Freedom to act Provide excellent administrative support to the Social Care Team, as requested by the Social Work Lead and team members, including the following tasks: Support and facilitate meetings through sourcing suitable venues, recording of notes / minutes and distribution of associated paperwork. Follow up actions as necessary. This will include Minutes for Staff Meetings Minutes for Safeguarding / Best Interest /Risk management / Multi professional meetings and other ad hoc meetings. Review and update Patient / Client records on database ensuring accurate recording and retrieval of data. Undertake general office duties to include dealing with the post (collections and outgoing), scanning / photocopying and associated tasks. Dealing with IT Issues within the Teams, set up IT systems for all staff to access and trouble shooting where possible. Liaise with the Trust Human Resources and Payroll department and process annual leave and sickness leave for all team members. Completion of annual leave forms and distribute to allocated team members ensuring correct leave is recorded. Provide administrative support to the Mental Health social care Panel, preparation of electronic records for Panel. Provide administrative support to the senior leadership team. Develop excellent Knowledge of Policy and Procedures Torbay and South Devon NHS Foundation Trust for staffing, HR and Payroll. Person Specification Qualifications and training IT Skills - European Computer Driving Licence or equivalent. RSA 3, NVQ 3 or equivalent qualification or experience. GCSE level of education or equivalent experience in Mathematics and English. Knowledge and experience Excellent working knowledge of application of IT software packages, in particular Access, Excel, Word and Outlook. Range of work procedures and work practices required, e.g.: knowledge of contract and financial systems operating within Council/NHS. Knowledge of contract and financial systems operating within Local Authorities/NHS. Specific Skills Experience of working to competing deadlines with a variety of stakeholders. Experience of working in a busy environment. Plan and organise complex activities or programmes requiring formulation adjustment, e.g.: co ordinate activities which include multi disciplinary meetings social care meetings and appointments, panel meetings requiring specific attention to detail. Ability to prioritise diary arrangements and re arrange at last minute. Skilled communicator with excellent verbal and written communication skills. Minute/note taking skills with accurate keyboard skills and computer literacy. Experience of working within the NHS. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Torbay and South Devon NHS Foundation Trust
Mar 08, 2026
Full time
Go back Torbay and South Devon NHS Foundation Trust Social Care Business Administrator The closing date is 19 March 2026 Our Social Care Business Administrator will provide high-quality administrative support to the day-to-day operations of the Adult Mental Health Social Care Team and to its management and senior leadership team. Main duties of the job You will be expected to provide efficient administrative support to underpin Adult Social Care processes within Torbay and South Devon NHS Foundation Trust. This can include but is not limited to: Managing HR matters such as annual leave, sickness absence, and attendance sheets. General administrative tasks for the team leads, social workers and community care workers such as typing and sending letters, printing and ordering equipment. Minute-taking for team meetings and for important statutory meetings such as safeguarding or best interests meetings. Creation of an on-going duty rota for the team and creation and maintenance of shared electronic folders. Supporting the referral co ordinator at times and vice versa. The administration support to the management and the senior leadership team will include arranging multi agency meetings, screening calls and emails, assisting with the preparation of reports or presentations to deadline, and creating meeting agendas and minutes. You will be required to liaise with social workers and other clinicians, private and third sector providers as well as service users and carers, when necessary, to communicate and gather information. You will be expected to prioritise and manage your own workload under the line management of the Social Work Lead. The post holder will receive professional supervision from the Referral Co ordinator who is a Band 4. About us You will be working within the Under 65 Mental Health Social Care team. The U65MH Social Care team aims to ensure robust assessment, support and review of clients with severe and enduring mental health problems who requires social care input. The team work to maximise the independence of all clients through providing personalised and proportionate assessment of their social care needs. Working closely with the local CMHTs and community voluntary sector the team aim to provide a strength based approach to all their work. The team is committed to high quality provision and delivery of social care statutory interventions. This post is professionally supervised by the Referral Coordinator within the team, who will provide support, appraisal and monthly supervision. The post holder is ultimately accountable to, and line managed by one of the two social work leads within the team. The team is committed to high quality provision and delivery of social care statutory interventions. Job responsibilities Communication and working relationships Handle sensitive information e.g. handle and communicate sensitive and sometimes upsetting information relating to service users in accordance with Trust confidentiality and other information governance policies. Ability to communicate verbally or in writing with a variety of people, including other professionals, clinicians, providers, service users and families. Communicate updates and information effectively to the teams. Analytical and judgement Ability to identify urgency of calls for action accordingly and direct calls to the most appropriate member of the team. Phones will be mainly covered by the referral coordinator however there will be occasions where the business admin will need to pick this role up. Planning and organisation Good time management for own work and ability to prioritise work, with support and guidance from Social Work Lead. Ability to work flexibly and under pressure, being open to change in an ever evolving environment. Patient and client care You will not have any responsibility for the direct provision of care or treatment to service users. However, the post holder will have some contact with service users/clients/carers when arranging meetings/appointments. Ensure the Social Care database and current client electronic recording system is routinely updated with the latest relevant information on service users. Policy and service development Maintain robust and integrated office management and administrative systems for the Social Care Team in accordance with Trust policy. Assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care Team. Alert the Social Work Lead of any discrepancies, risks or issues as they arise. Follow policies in own role. May be required to comment/implement policies and proposed changes to practices, procedures for own area of work, e.g.: may comment on procedures/implements administrative policies in own area to include office management and administrative systems for the Social Care Team. Finance, equipment and other resources Maintaining and ordering of stationery and office equipment for the social care team and AMHP team. Information technology and administrative duties Provide accurate and timely administrative support to the Social Care Team, as above. Ensure tasks are completed effectively and within given timescales. Maintain and update the social care databases accurately and in a timely fashion. Research and development Undertake audits as necessary to own work, e.g.: assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care funding office and make suggestions for appropriate changes to ensure the efficient management of the office. Responsibility for supervision,leadershipand management The post holder will not have responsibility in this area. Freedom to act Provide excellent administrative support to the Social Care Team, as requested by the Social Work Lead and team members, including the following tasks: Support and facilitate meetings through sourcing suitable venues, recording of notes / minutes and distribution of associated paperwork. Follow up actions as necessary. This will include Minutes for Staff Meetings Minutes for Safeguarding / Best Interest /Risk management / Multi professional meetings and other ad hoc meetings. Review and update Patient / Client records on database ensuring accurate recording and retrieval of data. Undertake general office duties to include dealing with the post (collections and outgoing), scanning / photocopying and associated tasks. Dealing with IT Issues within the Teams, set up IT systems for all staff to access and trouble shooting where possible. Liaise with the Trust Human Resources and Payroll department and process annual leave and sickness leave for all team members. Completion of annual leave forms and distribute to allocated team members ensuring correct leave is recorded. Provide administrative support to the Mental Health social care Panel, preparation of electronic records for Panel. Provide administrative support to the senior leadership team. Develop excellent Knowledge of Policy and Procedures Torbay and South Devon NHS Foundation Trust for staffing, HR and Payroll. Person Specification Qualifications and training IT Skills - European Computer Driving Licence or equivalent. RSA 3, NVQ 3 or equivalent qualification or experience. GCSE level of education or equivalent experience in Mathematics and English. Knowledge and experience Excellent working knowledge of application of IT software packages, in particular Access, Excel, Word and Outlook. Range of work procedures and work practices required, e.g.: knowledge of contract and financial systems operating within Council/NHS. Knowledge of contract and financial systems operating within Local Authorities/NHS. Specific Skills Experience of working to competing deadlines with a variety of stakeholders. Experience of working in a busy environment. Plan and organise complex activities or programmes requiring formulation adjustment, e.g.: co ordinate activities which include multi disciplinary meetings social care meetings and appointments, panel meetings requiring specific attention to detail. Ability to prioritise diary arrangements and re arrange at last minute. Skilled communicator with excellent verbal and written communication skills. Minute/note taking skills with accurate keyboard skills and computer literacy. Experience of working within the NHS. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Torbay and South Devon NHS Foundation Trust
