About Us Spence and Partners (part of 3173 Group), is a UK firm of pensions experts - with a focus on consultancy, actuarial, administration and the development of specialist IT solutions. Spence specialises in advising on and managing defined contribution and final salary pension schemes (including the provision of the services of a Scheme Actuary) in the United Kingdom and Ireland and acts as a provider of administration to employers, trustees, pension plan members and professional advisers. We are a leading provider of pensions data audit and pensions benefit audit services for pension scheme trustees and have significant expertise in remedial pension scheme data work often in the run up to Buy-Out or during a Pension Protection Fund Assessment Period. We are looking for an experienced professional to take a role of Project Coordinator in the Spence business. Many of the projects will be in the area of scheme installations/transitions, but other pensions and other internal projects will be in scope for the role depending on demands. About You You will be keen to develop your career as a Project Coordinator, becoming an integral part of our team and play a key role in delivering key projects across the business. Teamwork is essential, and you will join a focused, high-performing team committed to making you a valuable contributor from day one. You will thrive in a dynamic environment where you can grow personally and professionally within an award-winning organisation. You will be a conscientious and detail-oriented individual with strong analytical thinking and logical problem-solving abilities. We are looking for candidates who are intelligent, motivated, and enjoy working with people. You should be passionate about solving complex challenges and have a genuine interest in the pensions industry and its evolving landscape. You will be well organised, calm under pressure, and able to communicate clearly and confidently at all levels, both verbally and in writing. You'll be driven to make a meaningful impact, showing initiative and enthusiasm in supporting implementation projects from start to finish. You will be dependable, methodical, and adaptable to change, consistently delivering high-quality work. Strong attention to detail and advanced IT skills are essential for success in this role. Responsibilities & Criteria As a Project Coordinator, you will play a central role in coordinating the successful delivery of projects in the Spence business. Working closely with internal teams and external stakeholders, you will help ensure that projects are delivered on time and to a high standard and to agreed budgets. Your responsibilities will include: Coordinating the end-to-end project delivery, ensuring clear timelines, task ownership, and status updates across teams Acting as a key point of contact between teams during projects Monitoring project workflows and proactively managing assigned tasks Maintaining oversight of key milestones and escalating risks or delays where necessary Gaining working knowledge of our Mantle software to support coordination and communication across teams for installation processes Essential Criteria Excellent IT Skills Excellent verbal and written communication skills Desirable Criteria Degree in a relevant subject At least 2 year's work experience in a Professional Services environment Circumstances Location: Belfast, or Glasgow. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Our Company is committed to work life balance and our flexi-working policy and opportunity for remote working enables individuals to maintain that balance. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
Mar 12, 2026
Full time
About Us Spence and Partners (part of 3173 Group), is a UK firm of pensions experts - with a focus on consultancy, actuarial, administration and the development of specialist IT solutions. Spence specialises in advising on and managing defined contribution and final salary pension schemes (including the provision of the services of a Scheme Actuary) in the United Kingdom and Ireland and acts as a provider of administration to employers, trustees, pension plan members and professional advisers. We are a leading provider of pensions data audit and pensions benefit audit services for pension scheme trustees and have significant expertise in remedial pension scheme data work often in the run up to Buy-Out or during a Pension Protection Fund Assessment Period. We are looking for an experienced professional to take a role of Project Coordinator in the Spence business. Many of the projects will be in the area of scheme installations/transitions, but other pensions and other internal projects will be in scope for the role depending on demands. About You You will be keen to develop your career as a Project Coordinator, becoming an integral part of our team and play a key role in delivering key projects across the business. Teamwork is essential, and you will join a focused, high-performing team committed to making you a valuable contributor from day one. You will thrive in a dynamic environment where you can grow personally and professionally within an award-winning organisation. You will be a conscientious and detail-oriented individual with strong analytical thinking and logical problem-solving abilities. We are looking for candidates who are intelligent, motivated, and enjoy working with people. You should be passionate about solving complex challenges and have a genuine interest in the pensions industry and its evolving landscape. You will be well organised, calm under pressure, and able to communicate clearly and confidently at all levels, both verbally and in writing. You'll be driven to make a meaningful impact, showing initiative and enthusiasm in supporting implementation projects from start to finish. You will be dependable, methodical, and adaptable to change, consistently delivering high-quality work. Strong attention to detail and advanced IT skills are essential for success in this role. Responsibilities & Criteria As a Project Coordinator, you will play a central role in coordinating the successful delivery of projects in the Spence business. Working closely with internal teams and external stakeholders, you will help ensure that projects are delivered on time and to a high standard and to agreed budgets. Your responsibilities will include: Coordinating the end-to-end project delivery, ensuring clear timelines, task ownership, and status updates across teams Acting as a key point of contact between teams during projects Monitoring project workflows and proactively managing assigned tasks Maintaining oversight of key milestones and escalating risks or delays where necessary Gaining working knowledge of our Mantle software to support coordination and communication across teams for installation processes Essential Criteria Excellent IT Skills Excellent verbal and written communication skills Desirable Criteria Degree in a relevant subject At least 2 year's work experience in a Professional Services environment Circumstances Location: Belfast, or Glasgow. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Our Company is committed to work life balance and our flexi-working policy and opportunity for remote working enables individuals to maintain that balance. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
Shift: Thursday to Monday, 22:00 to 06:30 Pay rate: 15.36/hour Role: Senior Production Operative also called Roller/Cutter/Feeder ( Please note that this is a 6-month Fixed Term Contract (FTC) , with an anticipated start date in early April) Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day . We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing Operate as a Roller, ensuring all wraps are rolled to company standards and placed back onto the production line. Operate as a Cutter, aligning sandwiches with the cutting machine to ensure even and accurate cuts. Operate as a Feeder, placing finished sandwiches into packaging boxes in line with specifications to maintain consistency and quality. Carry out thorough cleaning and sanitisation of the production line after each product run to meet hygiene and safety standards. Conduct and record all relevant quality checks, raising any concerns regarding quality or food safety immediately to the Quality Manager or Line Coordinator. Collaborate with managers to monitor SHE compliance, identifying and reporting any safety issues promptly. Maintain a safe, clean, and efficient working environment in line with company procedures and industry regulations. What we're looking for Strong attention to detail with a focus on quality and consistency. Ability to follow processes, specifications, and hygiene standards accurately. Team-oriented with good communication skills. Proactive approach to food safety, health, and workplace safety compliance. Flexible to work across different roles (Roller, Cutter, Feeder) as required. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 12, 2026
Full time
Shift: Thursday to Monday, 22:00 to 06:30 Pay rate: 15.36/hour Role: Senior Production Operative also called Roller/Cutter/Feeder ( Please note that this is a 6-month Fixed Term Contract (FTC) , with an anticipated start date in early April) Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day . We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing Operate as a Roller, ensuring all wraps are rolled to company standards and placed back onto the production line. Operate as a Cutter, aligning sandwiches with the cutting machine to ensure even and accurate cuts. Operate as a Feeder, placing finished sandwiches into packaging boxes in line with specifications to maintain consistency and quality. Carry out thorough cleaning and sanitisation of the production line after each product run to meet hygiene and safety standards. Conduct and record all relevant quality checks, raising any concerns regarding quality or food safety immediately to the Quality Manager or Line Coordinator. Collaborate with managers to monitor SHE compliance, identifying and reporting any safety issues promptly. Maintain a safe, clean, and efficient working environment in line with company procedures and industry regulations. What we're looking for Strong attention to detail with a focus on quality and consistency. Ability to follow processes, specifications, and hygiene standards accurately. Team-oriented with good communication skills. Proactive approach to food safety, health, and workplace safety compliance. Flexible to work across different roles (Roller, Cutter, Feeder) as required. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
This is a rare and exciting opportunity for an exceptional person to lead, develop and grow the conservation joinery team from our well-equipped specialist craft centre in West Wycombe. You and your team will be right at the heart of the National Trust's important conservation work, helping our charity to look after some of the most precious and significant buildings and mansions in the London & South East region. Internally, this role is known an 'Building Supervisor (Specialist Crafts)' Salary: up to £41,000 depending on skills and experience. What it's like to work here This is a leadership and management role with a good amount of autonomy and an opportunity for you grow and develop a team that will be central to our regional conservation efforts. Your team will include 3 specialist craftspeople, at least 1 apprentice and a part-time facilities and support services coordinator. You will routinely work from Park Farm at West Wycombe, our recently refurbished and modernised specialist craft centre. You'll also regularly visit other National Trust places to discuss projects - there is a works vehicles available for this if required. There will be some, but limited, scope to work from home if required. You'll report one of our region's Senior Building Surveyors and be supported by other specialist consultants. You'll work with a variety of people across the region, including property managers, building surveyors, facilities managers and project managers. Our Specialist craft team is one of 9 across the country, so there will be opportunities to link up with other similar teams, sharing best practice, learning from each other and working collaboratively. As well as getting to work in some truly spectacular places, you'll also receive training and development to help you thrive in your role. What you'll be doing You'll be responsible for leading and developing an enduring regional specialist craft capability that preserves traditional skills whilst promoting modern conservation techniques. As such, you'll manage and supervise a team of joiners including apprentices and will play an active role in their training and development. You will be responsible for liaising with property teams about craft projects, working closely with them and others to bring conservation requirements to life. You'll also be the site manager for our newly refurbished craft centre, managing risk and compliance, and taking a pro-active approach to all aspects of work the joinery team carries out. This will include making sure the workshops, stores, vehicles and equipment are safe and comply with appropriate regulations. You'll have the support of a part time business coordinator to assist you, including with National Trust systems, policies and ways of working. Who we're looking for Applications from National Trust redeployees will be assessed against the following criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Qualified and experienced Jonier to NVQ3 standard Practical knowledge in the delivery of specialist conservation and repair work Experience of managing work on site and supervising a joinery workshop team Knowledge of risk management, compliance and construction H & S legislation Additional criteria for all other applicants: Effective communication, collaboration skills and managing information Budget and resource management ability Assisting in preparing schedules of work Knowledge of relevant legislation The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Mar 12, 2026
Full time
This is a rare and exciting opportunity for an exceptional person to lead, develop and grow the conservation joinery team from our well-equipped specialist craft centre in West Wycombe. You and your team will be right at the heart of the National Trust's important conservation work, helping our charity to look after some of the most precious and significant buildings and mansions in the London & South East region. Internally, this role is known an 'Building Supervisor (Specialist Crafts)' Salary: up to £41,000 depending on skills and experience. What it's like to work here This is a leadership and management role with a good amount of autonomy and an opportunity for you grow and develop a team that will be central to our regional conservation efforts. Your team will include 3 specialist craftspeople, at least 1 apprentice and a part-time facilities and support services coordinator. You will routinely work from Park Farm at West Wycombe, our recently refurbished and modernised specialist craft centre. You'll also regularly visit other National Trust places to discuss projects - there is a works vehicles available for this if required. There will be some, but limited, scope to work from home if required. You'll report one of our region's Senior Building Surveyors and be supported by other specialist consultants. You'll work with a variety of people across the region, including property managers, building surveyors, facilities managers and project managers. Our Specialist craft team is one of 9 across the country, so there will be opportunities to link up with other similar teams, sharing best practice, learning from each other and working collaboratively. As well as getting to work in some truly spectacular places, you'll also receive training and development to help you thrive in your role. What you'll be doing You'll be responsible for leading and developing an enduring regional specialist craft capability that preserves traditional skills whilst promoting modern conservation techniques. As such, you'll manage and supervise a team of joiners including apprentices and will play an active role in their training and development. You will be responsible for liaising with property teams about craft projects, working closely with them and others to bring conservation requirements to life. You'll also be the site manager for our newly refurbished craft centre, managing risk and compliance, and taking a pro-active approach to all aspects of work the joinery team carries out. This will include making sure the workshops, stores, vehicles and equipment are safe and comply with appropriate regulations. You'll have the support of a part time business coordinator to assist you, including with National Trust systems, policies and ways of working. Who we're looking for Applications from National Trust redeployees will be assessed against the following criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Qualified and experienced Jonier to NVQ3 standard Practical knowledge in the delivery of specialist conservation and repair work Experience of managing work on site and supervising a joinery workshop team Knowledge of risk management, compliance and construction H & S legislation Additional criteria for all other applicants: Effective communication, collaboration skills and managing information Budget and resource management ability Assisting in preparing schedules of work Knowledge of relevant legislation The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Referrals Liaison and Administrative Coordinator at Active Care Group. This position is full time, working remotely with occasional travel to site locations within Active Care Group. The Referrals Liaison & Administrative Coordinator plays a pivotal role in supporting the Active Care Group referrals and admissions pathway by ensuring a smooth and responsive experience for referrers, services, and prospective clients. As a key point of contact within the Business Development team, this role is centred around supporting the Business Development Managers in delivering timely, accurate, and compassionate communication that reflects the organisation's commitment to excellence in care. Combining the precision of administrative expertise with the warmth of customer service, the coordinator ensures that every contact with our stakeholders is handled with professionalism and attention to detail. From managing data and CRM systems to liaising with internal teams and external stakeholders, this role helps create a seamless journey from initial enquiry through to admission-supporting both operational efficiency and a positive client experience. What you'll be doing: Support the Business Development Director and team in recording and processing referral data Liaise with services and prospective customers to gather and share admissions information Assist with CRM data management and reporting Act as the first point of contact for self-pay enquiries prior to handover to the concierge team Manage central inboxes and provide first-line response to referral enquiriesSupport coordination of events in collaboration with the marketing team Provide general administrative support to the Business Development team Handle telephone and email enquiries with warmth and professionalism. Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required. Maintain their own training compliance with and ensure they are up to date with regulatory standards. Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies. This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances. What you'll have: Strong customer service background Confident IT user with a willingness to learn new systems Experience in dealing with external stakeholders on a professional level over telephone and email Familiarity with Customer Relations Management systems would be an advantage Excellent attention to detail and organisational skills Proactive and self-motivated approachClear and professional communication skills Outstanding interpersonal skills. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
Mar 12, 2026
Full time
Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Referrals Liaison and Administrative Coordinator at Active Care Group. This position is full time, working remotely with occasional travel to site locations within Active Care Group. The Referrals Liaison & Administrative Coordinator plays a pivotal role in supporting the Active Care Group referrals and admissions pathway by ensuring a smooth and responsive experience for referrers, services, and prospective clients. As a key point of contact within the Business Development team, this role is centred around supporting the Business Development Managers in delivering timely, accurate, and compassionate communication that reflects the organisation's commitment to excellence in care. Combining the precision of administrative expertise with the warmth of customer service, the coordinator ensures that every contact with our stakeholders is handled with professionalism and attention to detail. From managing data and CRM systems to liaising with internal teams and external stakeholders, this role helps create a seamless journey from initial enquiry through to admission-supporting both operational efficiency and a positive client experience. What you'll be doing: Support the Business Development Director and team in recording and processing referral data Liaise with services and prospective customers to gather and share admissions information Assist with CRM data management and reporting Act as the first point of contact for self-pay enquiries prior to handover to the concierge team Manage central inboxes and provide first-line response to referral enquiriesSupport coordination of events in collaboration with the marketing team Provide general administrative support to the Business Development team Handle telephone and email enquiries with warmth and professionalism. Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required. Maintain their own training compliance with and ensure they are up to date with regulatory standards. Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies. This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances. What you'll have: Strong customer service background Confident IT user with a willingness to learn new systems Experience in dealing with external stakeholders on a professional level over telephone and email Familiarity with Customer Relations Management systems would be an advantage Excellent attention to detail and organisational skills Proactive and self-motivated approachClear and professional communication skills Outstanding interpersonal skills. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Mar 12, 2026
Contractor
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
Mar 11, 2026
Full time
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio. About Us: Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people s lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: Benefits: 30 days of annual leave (plus 8 bank holidays) Life Insurance Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work) A variety of social and wellbeing activities each month Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc) Gym Membership Reports to: Head of Marketing Based: Battersea Park Salary: £40-£45k dependant on experience Contract: Permanent, Full Time Work Arrangement: 40 hours per week, On-site Role Overview: Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites: • Battersea Park Millennium Arena • Barn Elms Sports Centre • Tooting Bec Athletics Track and Gym • Barn Elms Boathouse You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues. This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings. The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes evolving the visual identity, tone and positioning of Enable s Leisure sites. Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. Main Duties/Responsibilities: •Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention. •Lead end-to-end campaign planning and execution across all channels. •Set clear, measurable goals and optimise performance through data-driven insight. •Provide weekly sales and marketing updates to Senior Leadership. •Produce regular campaign reporting, identifying trends and actionable learnings. •Re-develop and strengthen the Enable Leisure brand across all customer touchpoints. •Oversee content across social, email, website and on-site communications. •Take ownership of creative development, collaborating with designers and external suppliers. •Write clear campaign plans and briefs to align stakeholders and delivery teams. •Develop strategic partnerships and local sponsorship opportunities. •Build strong relationships with internal and external stakeholders. •Present campaign performance and chair regular update meetings. • People manage and develop junior marketing team members. •Oversee campaign coordinators, balancing strategy with day-to-day delivery. •Manage budgets, timelines and forecasting processes. •Support wider marketing and organisational objectives. •Provide event support as required, including occasional weekend work. •Undertake additional duties as directed. Skills and Experience: B2C marketing experience ideally within the Leisure and/or Health industry. Highly organised, with the ability to manage multiple projects simultaneously. Experience delivering high-pressure events and product launch campaigns. Strong commercial and analytical mindset. Skilled presenter with excellent written and verbal communication skills. Proven team leadership and stakeholder management experience. Calm under pressure, deadline-focused and detail-oriented. This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Mar 11, 2026
Full time
We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio. About Us: Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people s lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: Benefits: 30 days of annual leave (plus 8 bank holidays) Life Insurance Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work) A variety of social and wellbeing activities each month Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc) Gym Membership Reports to: Head of Marketing Based: Battersea Park Salary: £40-£45k dependant on experience Contract: Permanent, Full Time Work Arrangement: 40 hours per week, On-site Role Overview: Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites: • Battersea Park Millennium Arena • Barn Elms Sports Centre • Tooting Bec Athletics Track and Gym • Barn Elms Boathouse You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues. This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings. The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes evolving the visual identity, tone and positioning of Enable s Leisure sites. Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. Main Duties/Responsibilities: •Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention. •Lead end-to-end campaign planning and execution across all channels. •Set clear, measurable goals and optimise performance through data-driven insight. •Provide weekly sales and marketing updates to Senior Leadership. •Produce regular campaign reporting, identifying trends and actionable learnings. •Re-develop and strengthen the Enable Leisure brand across all customer touchpoints. •Oversee content across social, email, website and on-site communications. •Take ownership of creative development, collaborating with designers and external suppliers. •Write clear campaign plans and briefs to align stakeholders and delivery teams. •Develop strategic partnerships and local sponsorship opportunities. •Build strong relationships with internal and external stakeholders. •Present campaign performance and chair regular update meetings. • People manage and develop junior marketing team members. •Oversee campaign coordinators, balancing strategy with day-to-day delivery. •Manage budgets, timelines and forecasting processes. •Support wider marketing and organisational objectives. •Provide event support as required, including occasional weekend work. •Undertake additional duties as directed. Skills and Experience: B2C marketing experience ideally within the Leisure and/or Health industry. Highly organised, with the ability to manage multiple projects simultaneously. Experience delivering high-pressure events and product launch campaigns. Strong commercial and analytical mindset. Skilled presenter with excellent written and verbal communication skills. Proven team leadership and stakeholder management experience. Calm under pressure, deadline-focused and detail-oriented. This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Product marketing coordinator This role is critical in ensuring Dot Dot Dot's property offer meets market demand, business needs, and our social mission. You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you'll help ensure our properties are well positioned, well presented, and successfully filled. This is a varied, hands on role combining strategic thinking with operational delivery, and desk based work with regular visits to properties. You'll be supported in role by our senior marketing coordinator and head of marketing and business development. Fundamentals of the role Marketing and sales enablement: Develop property messaging, value propositions, and supporting materials. Ensure each property has strong visual assets, including photography, video, and written content. Create and maintain property information sheets for internal and external use. Coordinate property related communications, including Mailchimp viewing emails and location based social media content. Work with the Marketing team to deliver campaigns, promotions, and go to market activity. Viewings organisation and coordination: Plan, schedule, and continuously improve the property viewings process. Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval. Ensure PVAs have accurate, up to date product information, sales guidance, and customer engagement support. Occasionally attend viewings to assess quality and gather feedback. Go-to-market planning and execution Visit properties to understand condition, local context, and customer appeal. Support property launch planning, including pricing, audience targeting, and marketing tactics. Coordinate with Marketing to implement campaigns that attract high quality guardians. Track and report on the performance of property launches and viewings. Work cross functionally to ensure alignment between product, marketing, and service standards. Product vision and positioning: Support the definition and development of clear, compelling property value propositions. Ensure property products align with business objectives, customer needs, and market trends. Work with Marketing and Services to connect operational quality with external positioning. Market and customer insight: Research market needs, pricing, locations, and competitor activity. Develop and refine guardian personas to support effective targeting and communication. Share insights across the business to inform marketing, sales, and product decisions. Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot's data protection policies. Product lifecycle management: Liaise with Services during property setup to ensure standards and product features are embedded from the outset. Oversee the property journey from setup through launch and occupation. Ensure properties are ready for viewings and occupancy through clear coordination and communication. About you You're likely to be able to demonstrate experience of, or aptitude for, much of the following: Interest in our mission and values as an organisation. Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner. Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed. Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines. Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings. Ability to translate operational detail into clear, compelling customer facing messaging. You'll have the opportunity to deepen your skills in: IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms. Public speaking - learn how to confidently communicate our mission, values and standards internally. Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools. Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Mar 11, 2026
Full time
Product marketing coordinator This role is critical in ensuring Dot Dot Dot's property offer meets market demand, business needs, and our social mission. You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you'll help ensure our properties are well positioned, well presented, and successfully filled. This is a varied, hands on role combining strategic thinking with operational delivery, and desk based work with regular visits to properties. You'll be supported in role by our senior marketing coordinator and head of marketing and business development. Fundamentals of the role Marketing and sales enablement: Develop property messaging, value propositions, and supporting materials. Ensure each property has strong visual assets, including photography, video, and written content. Create and maintain property information sheets for internal and external use. Coordinate property related communications, including Mailchimp viewing emails and location based social media content. Work with the Marketing team to deliver campaigns, promotions, and go to market activity. Viewings organisation and coordination: Plan, schedule, and continuously improve the property viewings process. Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval. Ensure PVAs have accurate, up to date product information, sales guidance, and customer engagement support. Occasionally attend viewings to assess quality and gather feedback. Go-to-market planning and execution Visit properties to understand condition, local context, and customer appeal. Support property launch planning, including pricing, audience targeting, and marketing tactics. Coordinate with Marketing to implement campaigns that attract high quality guardians. Track and report on the performance of property launches and viewings. Work cross functionally to ensure alignment between product, marketing, and service standards. Product vision and positioning: Support the definition and development of clear, compelling property value propositions. Ensure property products align with business objectives, customer needs, and market trends. Work with Marketing and Services to connect operational quality with external positioning. Market and customer insight: Research market needs, pricing, locations, and competitor activity. Develop and refine guardian personas to support effective targeting and communication. Share insights across the business to inform marketing, sales, and product decisions. Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot's data protection policies. Product lifecycle management: Liaise with Services during property setup to ensure standards and product features are embedded from the outset. Oversee the property journey from setup through launch and occupation. Ensure properties are ready for viewings and occupancy through clear coordination and communication. About you You're likely to be able to demonstrate experience of, or aptitude for, much of the following: Interest in our mission and values as an organisation. Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner. Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed. Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines. Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings. Ability to translate operational detail into clear, compelling customer facing messaging. You'll have the opportunity to deepen your skills in: IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms. Public speaking - learn how to confidently communicate our mission, values and standards internally. Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools. Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Ready to find the right role for you? Grade: 4.3 Hours: 40 hours per week, Mon-Fri 08:30am - 5pm Location: 1 Station Road Four Ashes Wolverhampton West Midlands WV10 7DG When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Contract Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage internal and external stakeholder relationships to ensure contractual KPIs and service level agreements are consistently met or exceeded Analyse customer requirements and operational challenges to identify solutions that optimise contract revenue, margin performance and service efficiency Produce accurate, timely and comprehensive reporting on all contract activities, including performance metrics, compliance data and operational outputs Act as primary point of contact for DESA customers, ensuring service delivery aligns with contractual specifications while identifying opportunities for service expansion and new business development Monitor market conditions and competitor activity to maintain Veolia's competitive positioning within the DESA framework Implement waste hierarchy principles across all operations Coordinate task allocation and tracking systems to ensure all work orders are assigned to correct recipients and monitored through to completion What we're looking for; A Level standard education or equivalent vocational qualification Proven experience in a customer-facing role within the waste management, recycling, environmental services or logistics sectors Demonstrable experience in contract management, account management or service coordination Strong analytical capabilities with experience in performance reporting, data analysis and KPI management Proficiency in Microsoft Office suite (Excel, Word, Outlook) and experience with CRM or job management systems Understanding of waste classification, duty of care documentation and environmental compliance requirements Knowledge of DESA (Defence Estate Services Authority) contracts or public sector procurement frameworks would be advantageous Experience with waste transfer notes, consignment notes and hazardous waste documentation Familiarity with waste industry regulations including Environmental Permitting Regulations and Waste (England and Wales) Regulations What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 11, 2026
Full time
Ready to find the right role for you? Grade: 4.3 Hours: 40 hours per week, Mon-Fri 08:30am - 5pm Location: 1 Station Road Four Ashes Wolverhampton West Midlands WV10 7DG When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Contract Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage internal and external stakeholder relationships to ensure contractual KPIs and service level agreements are consistently met or exceeded Analyse customer requirements and operational challenges to identify solutions that optimise contract revenue, margin performance and service efficiency Produce accurate, timely and comprehensive reporting on all contract activities, including performance metrics, compliance data and operational outputs Act as primary point of contact for DESA customers, ensuring service delivery aligns with contractual specifications while identifying opportunities for service expansion and new business development Monitor market conditions and competitor activity to maintain Veolia's competitive positioning within the DESA framework Implement waste hierarchy principles across all operations Coordinate task allocation and tracking systems to ensure all work orders are assigned to correct recipients and monitored through to completion What we're looking for; A Level standard education or equivalent vocational qualification Proven experience in a customer-facing role within the waste management, recycling, environmental services or logistics sectors Demonstrable experience in contract management, account management or service coordination Strong analytical capabilities with experience in performance reporting, data analysis and KPI management Proficiency in Microsoft Office suite (Excel, Word, Outlook) and experience with CRM or job management systems Understanding of waste classification, duty of care documentation and environmental compliance requirements Knowledge of DESA (Defence Estate Services Authority) contracts or public sector procurement frameworks would be advantageous Experience with waste transfer notes, consignment notes and hazardous waste documentation Familiarity with waste industry regulations including Environmental Permitting Regulations and Waste (England and Wales) Regulations What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
About The Role: A prominent global architectural studio, renowned for its high-profile projects, is actively seeking a strategic and confident Bid Manager to join its London team. In this newly created role, you will work closely with the Head of New Business, two Bid Coordinators, and other key team members to drive business growth and manage the bid process from end to end. The practice has an international outlook, with this position focusing on the EMEA region and working strategically to deliver compelling bids in collaboration with the wider business development, marketing, and communications teams in London, and collaborating with their international studios. The ideal candidate will be a confident communicator with excellent writing and interpersonal skills, and a proactive, solutions-focused approach. You will be comfortable working independently and using your initiative, with excellence in meeting deadlines. This opportunity offers a collaborative work culture, an enriched benefits package, hybrid working and the chance to contribute to an acclaimed name in the architecture industry. Key Responsibilities: Lead and manage the end-to-end delivery of bids, proposals and competition submissions for the London studio Develop clear win strategies, themes and structured responses in collaboration with senior leadership and sector leads Line-manage and mentor the bid team, supporting development and driving best practice Review, edit and oversee written and visual bid content Manage bid programmes, timelines, budgets and external suppliers, reporting regularly on progress, priorities and risks Represent the practice at external networking events and work cohesively with international studios Contribute to decision-making through strategic assessment of briefs, risks and scoring criteria Champion continuous improvement across all bid and business development activity Key Skills / Requirements: Significant experience leading high-value bids and proposals within architecture, design or a related professional services environment Proven ability to manage teams, multiple live submissions and complex stakeholder groups Exceptional writing, editing and proofreading skills with strong attention to detail and brand awareness Experience working across EMEA regions highly desirable Strategic thinker with strong project management skills and the confidence to influence senior stakeholders Highly organised, proactive and comfortable working in a fast-paced, deadline-driven environment Proficiency in Adobe Creative Suite; APMP qualification advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 11, 2026
Full time
About The Role: A prominent global architectural studio, renowned for its high-profile projects, is actively seeking a strategic and confident Bid Manager to join its London team. In this newly created role, you will work closely with the Head of New Business, two Bid Coordinators, and other key team members to drive business growth and manage the bid process from end to end. The practice has an international outlook, with this position focusing on the EMEA region and working strategically to deliver compelling bids in collaboration with the wider business development, marketing, and communications teams in London, and collaborating with their international studios. The ideal candidate will be a confident communicator with excellent writing and interpersonal skills, and a proactive, solutions-focused approach. You will be comfortable working independently and using your initiative, with excellence in meeting deadlines. This opportunity offers a collaborative work culture, an enriched benefits package, hybrid working and the chance to contribute to an acclaimed name in the architecture industry. Key Responsibilities: Lead and manage the end-to-end delivery of bids, proposals and competition submissions for the London studio Develop clear win strategies, themes and structured responses in collaboration with senior leadership and sector leads Line-manage and mentor the bid team, supporting development and driving best practice Review, edit and oversee written and visual bid content Manage bid programmes, timelines, budgets and external suppliers, reporting regularly on progress, priorities and risks Represent the practice at external networking events and work cohesively with international studios Contribute to decision-making through strategic assessment of briefs, risks and scoring criteria Champion continuous improvement across all bid and business development activity Key Skills / Requirements: Significant experience leading high-value bids and proposals within architecture, design or a related professional services environment Proven ability to manage teams, multiple live submissions and complex stakeholder groups Exceptional writing, editing and proofreading skills with strong attention to detail and brand awareness Experience working across EMEA regions highly desirable Strategic thinker with strong project management skills and the confidence to influence senior stakeholders Highly organised, proactive and comfortable working in a fast-paced, deadline-driven environment Proficiency in Adobe Creative Suite; APMP qualification advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Fauna & Flora is seeking a well-organised team player to join the Institutional Funding team and support the delivery of Fauna & Flora s institutional funding strategy in the fast-evolving external context. Other organisations may call this role Programme Funding Officer / Coordinator; Institutional Funding Officer; Business Development Officer. Reporting to the Head of Institutional Funding, you will help the organisation keep abreast of the external landscape. This will include leading on researching in-country funding opportunities from institutional sources (such as Defra, FCDO, EU, AFD, climate and environment multilateral funds and multi-donor pooled funds) and producing/maintaining up-to-date briefs on priority donor strategies to support programme teams in both pre-positioning and submissions. You will work across the statutory funding portfolio, critiquing proposals, providing editing and formatting support, and ensuring that all documents produced for donors meet their criteria, as well as follow Fauna & Flora s approval and submission procedures. In addition, there will be scope to manage smaller bid submissions, engaging directly with colleagues across our conservation programme teams. Excellent relationship-management and communications skills are essential to the role. The ideal candidate has some experience working with institutional donors and is comfortable pivoting between ongoing research-based tasks and short-term, deadline driven tasks. We are looking for somebody with the ability to analyse complex information and present it in an accessible format, who also enjoys working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount. In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation delivering over 80 projects in more than 40 countries. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants. Our current hybrid working policy offers partial remote working within the UK, the current minimum expectation for this role is one day per week in the office Please visit our website and download the job application pack for further details on how to apply. The closing date for applications is Sunday 29 March 2026. Interviews are likely to take place during 10-17 April please indicate in your cover letter if you will not have any availability during this period.
Mar 11, 2026
Full time
Fauna & Flora is seeking a well-organised team player to join the Institutional Funding team and support the delivery of Fauna & Flora s institutional funding strategy in the fast-evolving external context. Other organisations may call this role Programme Funding Officer / Coordinator; Institutional Funding Officer; Business Development Officer. Reporting to the Head of Institutional Funding, you will help the organisation keep abreast of the external landscape. This will include leading on researching in-country funding opportunities from institutional sources (such as Defra, FCDO, EU, AFD, climate and environment multilateral funds and multi-donor pooled funds) and producing/maintaining up-to-date briefs on priority donor strategies to support programme teams in both pre-positioning and submissions. You will work across the statutory funding portfolio, critiquing proposals, providing editing and formatting support, and ensuring that all documents produced for donors meet their criteria, as well as follow Fauna & Flora s approval and submission procedures. In addition, there will be scope to manage smaller bid submissions, engaging directly with colleagues across our conservation programme teams. Excellent relationship-management and communications skills are essential to the role. The ideal candidate has some experience working with institutional donors and is comfortable pivoting between ongoing research-based tasks and short-term, deadline driven tasks. We are looking for somebody with the ability to analyse complex information and present it in an accessible format, who also enjoys working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount. In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation delivering over 80 projects in more than 40 countries. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants. Our current hybrid working policy offers partial remote working within the UK, the current minimum expectation for this role is one day per week in the office Please visit our website and download the job application pack for further details on how to apply. The closing date for applications is Sunday 29 March 2026. Interviews are likely to take place during 10-17 April please indicate in your cover letter if you will not have any availability during this period.
Liberty Recruitment Group is delighted to be exclusively supporting a global organisation in the search for a Senior HR Advisor to join their UK & Ireland HR team. This is an excellent opportunity for a commercial, experienced HR professional to deliver high-quality generalist support across the full employee lifecycle while partnering with leaders across multiple locations. The ideal candidate will be confident in using MI and HR data to identify trends and make informed recommendations for improvement. Significant experience and confidence in handling complex ER matters is also essential. You will also be proactive and willing to get involved in HR projects. This is a Southampton-based role which also involves regular travel to other sites across the UK and Ireland. This is initially an onsite role but once embedded into the business there is a minimum of 2 days a week in the office. The role Providing expert HR advice on complex ER matters across the business Supporting talent, succession planning and learning & development initiatives Lead recruitment activity and help attract top talent Delivering internal training and supporting capability development Using HR data and KPIs to help influence business decisions Supporting HR strategy and business transformation projects About you Extensive HR generalist experience Fully confident in dealing with complex ER casework Confident interpreting and presenting MI and HR data to make recommendations Excellent employment law knowledge Commercial mindset with strong stakeholder management skills Highly organised with excellent communication skills At least CIPD Level 5 qualified (or degree level qualification) Reporting into a fabulous Head of HR, you will also have line management responsibility for the HR Coordinator. In return our client is offering a salary of up to £50K depending on experience, with some fantastic benefits including 25 days holiday + bank holidays, private medical Insurance, pension, discounts on restaurants and cinema, onsite parking plus much more If you re looking for a senior HR role with real influence across multiple sites, we d love to hear from you. Contact Jane or Kym at Liberty Recruitment Group for a confidential discussion.
Mar 10, 2026
Full time
Liberty Recruitment Group is delighted to be exclusively supporting a global organisation in the search for a Senior HR Advisor to join their UK & Ireland HR team. This is an excellent opportunity for a commercial, experienced HR professional to deliver high-quality generalist support across the full employee lifecycle while partnering with leaders across multiple locations. The ideal candidate will be confident in using MI and HR data to identify trends and make informed recommendations for improvement. Significant experience and confidence in handling complex ER matters is also essential. You will also be proactive and willing to get involved in HR projects. This is a Southampton-based role which also involves regular travel to other sites across the UK and Ireland. This is initially an onsite role but once embedded into the business there is a minimum of 2 days a week in the office. The role Providing expert HR advice on complex ER matters across the business Supporting talent, succession planning and learning & development initiatives Lead recruitment activity and help attract top talent Delivering internal training and supporting capability development Using HR data and KPIs to help influence business decisions Supporting HR strategy and business transformation projects About you Extensive HR generalist experience Fully confident in dealing with complex ER casework Confident interpreting and presenting MI and HR data to make recommendations Excellent employment law knowledge Commercial mindset with strong stakeholder management skills Highly organised with excellent communication skills At least CIPD Level 5 qualified (or degree level qualification) Reporting into a fabulous Head of HR, you will also have line management responsibility for the HR Coordinator. In return our client is offering a salary of up to £50K depending on experience, with some fantastic benefits including 25 days holiday + bank holidays, private medical Insurance, pension, discounts on restaurants and cinema, onsite parking plus much more If you re looking for a senior HR role with real influence across multiple sites, we d love to hear from you. Contact Jane or Kym at Liberty Recruitment Group for a confidential discussion.
Pure Resourcing Solutions Limited
Fen Ditton, Cambridgeshire
My client is seeking a HR Officer to join their HR team, reporting into the HR Business Partner. This is a generalist role supporting HR projects, policies and procedures across the organisation. This opportunity would also suit an HR Coordinator or Junior HR Officer looking to progress. Cambridge (Hybrid 3 days on site 2 working from home) On-site parking Professional development support Key responsibilities: Business partnering support Recruitment and on boarding Employee relations advice HR projects and change initiatives Policy guidance and staff engagement Experience required: Previous HR experience within a generalist or specialist environment Experience advising managers on HR matters Recruitment and on boarding experience Experience interpreting HR policies and procedures Exposure to employee relations and employment law Education sector and Trade Union experience desirable Qualifications: CIPD Level 3 or 5 (or currently studying) with Associate membership preferred. If your experience aligns with the above, please get in touch with Marsha-Louise for further details.
Mar 10, 2026
Full time
My client is seeking a HR Officer to join their HR team, reporting into the HR Business Partner. This is a generalist role supporting HR projects, policies and procedures across the organisation. This opportunity would also suit an HR Coordinator or Junior HR Officer looking to progress. Cambridge (Hybrid 3 days on site 2 working from home) On-site parking Professional development support Key responsibilities: Business partnering support Recruitment and on boarding Employee relations advice HR projects and change initiatives Policy guidance and staff engagement Experience required: Previous HR experience within a generalist or specialist environment Experience advising managers on HR matters Recruitment and on boarding experience Experience interpreting HR policies and procedures Exposure to employee relations and employment law Education sector and Trade Union experience desirable Qualifications: CIPD Level 3 or 5 (or currently studying) with Associate membership preferred. If your experience aligns with the above, please get in touch with Marsha-Louise for further details.
Customer Service Coordinator Long-Term Assignment (Up to 2 Years) Hereford £13.07 per hour Monday to Friday RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years . This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development. The Role You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience. Key Responsibilities Manage order fulfilment processes for assigned customers Respond to customer enquiries and provide clear, practical solutions Prepare orders for entry, ensuring accuracy and completeness Confirm pricing and enter approved items onto the system Coordinate with internal departments and external providers to resolve issues Handle sales and quality returns, including replacement orders Communicate updates and order confirmations to customers About You Customer-focused with a proactive, solution-oriented approach Excellent verbal and written communication skills Confident decision-maker in a fast-paced environment Previous customer service experience, ideally in a manufacturing or production setting Proficient with Microsoft Office applications (Outlook, Excel, etc.) This is a long-term role , offering stability for up to 2 years , and is available for immediate start. Please send your CV to (url removed) to apply. COM1
Mar 10, 2026
Full time
Customer Service Coordinator Long-Term Assignment (Up to 2 Years) Hereford £13.07 per hour Monday to Friday RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years . This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development. The Role You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience. Key Responsibilities Manage order fulfilment processes for assigned customers Respond to customer enquiries and provide clear, practical solutions Prepare orders for entry, ensuring accuracy and completeness Confirm pricing and enter approved items onto the system Coordinate with internal departments and external providers to resolve issues Handle sales and quality returns, including replacement orders Communicate updates and order confirmations to customers About You Customer-focused with a proactive, solution-oriented approach Excellent verbal and written communication skills Confident decision-maker in a fast-paced environment Previous customer service experience, ideally in a manufacturing or production setting Proficient with Microsoft Office applications (Outlook, Excel, etc.) This is a long-term role , offering stability for up to 2 years , and is available for immediate start. Please send your CV to (url removed) to apply. COM1
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Mar 10, 2026
Full time
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Grant Finance Officer - French speaking Location: Vauxhall, London (minimum of 1 day per week in the office) Contract Type: Contract - approx. 6 months with possible renewal Salary: £34,620 - £35,795 (pro rata) Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact Flexible working with hybrid arrangements - just 1 day per week in London office Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector. Company Overview Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Position Overview As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery. Responsibilities Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements Support partners in maintaining accurate project budgets and resolving budget-related queries Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors Prepare grant modification requests when budget changes are needed, liaising with donors as required Maintain and update budget trackers, working alongside the Grant Finance Coordinator Develop final financial reports at project completion and support annual audit processes Support the development of partner budgets and budget narratives for new funding applications Create and maintain budget and reporting spreadsheets for newly funded projects Requirements Essential: Proven experience developing and monitoring project budgets in a structured environment Fluency in written and spoken English and French Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis Experience using computerised accounting systems for purchase ledger functions Excellent organisational skills with meticulous attention to detail Ability to work systematically and calmly under pressure, meeting tight deadlines Customer-focused approach with strong communication skills Self-motivated, proactive problem-solver who finds solutions independently Desirable: Experience processing invoices and payments to overseas suppliers in foreign currencies Part-qualified or fully qualified accounting professional (CCAB or equivalent) Previous experience working in the charity or not-for-profit sector, ideally an NGO Benefits 30 days annual leave (pro rata) plus bank holidays Pension scheme with 6% employer contribution (2% minimum employee contribution required) Employee assistance programme offering confidential support and wellbeing resources Cycle to work scheme Hybrid working arrangement with flexibility to work from home Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development. How to Apply Please send your CV for further consideration. Closing date: Ongoing / ASAP - with interviews likely week commencing 6th April 2026
Mar 10, 2026
Full time
Grant Finance Officer - French speaking Location: Vauxhall, London (minimum of 1 day per week in the office) Contract Type: Contract - approx. 6 months with possible renewal Salary: £34,620 - £35,795 (pro rata) Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact Flexible working with hybrid arrangements - just 1 day per week in London office Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector. Company Overview Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Position Overview As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery. Responsibilities Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements Support partners in maintaining accurate project budgets and resolving budget-related queries Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors Prepare grant modification requests when budget changes are needed, liaising with donors as required Maintain and update budget trackers, working alongside the Grant Finance Coordinator Develop final financial reports at project completion and support annual audit processes Support the development of partner budgets and budget narratives for new funding applications Create and maintain budget and reporting spreadsheets for newly funded projects Requirements Essential: Proven experience developing and monitoring project budgets in a structured environment Fluency in written and spoken English and French Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis Experience using computerised accounting systems for purchase ledger functions Excellent organisational skills with meticulous attention to detail Ability to work systematically and calmly under pressure, meeting tight deadlines Customer-focused approach with strong communication skills Self-motivated, proactive problem-solver who finds solutions independently Desirable: Experience processing invoices and payments to overseas suppliers in foreign currencies Part-qualified or fully qualified accounting professional (CCAB or equivalent) Previous experience working in the charity or not-for-profit sector, ideally an NGO Benefits 30 days annual leave (pro rata) plus bank holidays Pension scheme with 6% employer contribution (2% minimum employee contribution required) Employee assistance programme offering confidential support and wellbeing resources Cycle to work scheme Hybrid working arrangement with flexibility to work from home Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development. How to Apply Please send your CV for further consideration. Closing date: Ongoing / ASAP - with interviews likely week commencing 6th April 2026
Governance and Assurance Officer An excellent opportunity for a Governance and Assurance Officer with previous experience in governance, compliance, risk, audit or regulatory environments to support governance administration, assurance reporting and board processes. This is a development opportunity working closely with the Governance and Assurance Manager, offering long-term progression in governance and compliance. If you've also worked in the following roles, we'd also like to hear from you: Governance Administrator, Compliance Administrator, Governance Support Officer, Risk and Assurance Officer, Administrative Officer, Governance and Compliance Officer, Governance Support Officer, Governance and Assurance Coordinator, Assistant Governance and Assurance Officer Please note: This is not just an admin role, candidates will need to have previous experience, or involvement in some way previously, or some transferable experience, in a governance, compliance, risk, audit or regulatory role in order to be considered. SALARY: £27,751 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various accommodation centres JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Governance and Assurance Officer who has strong administration, reporting and organisational skills and the ability to support governance, compliance and risk management processes. Working closely with senior leadership, the Governance and Assurance Officer will assist with meeting administration, regulatory compliance, policy management and assurance reporting. The role involves preparing documentation, maintaining accurate records and supporting governance frameworks. As a Governance and Assurance Officer you will also help coordinate assurance reviews, prepare reports for leadership teams and committees, and ensure governance procedures are documented and maintained effectively. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance and Assurance Officer include: Governance Administration: Provide administrative support to governance activities including board and committee processes Meeting Coordination: Arrange meetings, prepare agenda packs, organise supporting documentation and record accurate meeting minutes Record Management: Maintain accurate governance records, policies and compliance documentation Reporting Support: Prepare clear and concise reports for senior leadership teams and committees Compliance Monitoring: Support the organisation in adhering to laws, regulations and regulatory governance standards Policy Administration: Assist with maintaining and implementing governance policies and procedures Assurance Reviews: Coordinate internal assurance reviews of key business processes and document findings Stakeholder Engagement: Work collaboratively with managers, staff and stakeholders to support governance activities Corporate Reporting: Contribute to organisational reporting including annual reports, strategic plans and key performance indicators Continuous Improvement: Research best practice and support improvements in governance, compliance and organisational processes CANDIDATE REQUIREMENTS Previous experience in a governance, compliance, risk, audit, regulatory or business support role Strong administrative, organisational and time management skills with the ability to manage competing priorities Experience preparing reports, documentation and formal records using Microsoft Word Experience creating meeting documentation and agenda packs, including use of Adobe Acrobat or similar document tools Excellent written and verbal communication skills with the ability to produce clear and accurate minutes Experience maintaining records, policies and compliance documentation Ability to explain complex information clearly and concisely Strong attention to detail and ability to maintain accurate documentation Experience working collaboratively with teams and stakeholders across an organisation A proactive approach to supporting governance, assurance and organisational improvement BENEFITS 25 days' annual leave plus Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14498 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 10, 2026
Full time
Governance and Assurance Officer An excellent opportunity for a Governance and Assurance Officer with previous experience in governance, compliance, risk, audit or regulatory environments to support governance administration, assurance reporting and board processes. This is a development opportunity working closely with the Governance and Assurance Manager, offering long-term progression in governance and compliance. If you've also worked in the following roles, we'd also like to hear from you: Governance Administrator, Compliance Administrator, Governance Support Officer, Risk and Assurance Officer, Administrative Officer, Governance and Compliance Officer, Governance Support Officer, Governance and Assurance Coordinator, Assistant Governance and Assurance Officer Please note: This is not just an admin role, candidates will need to have previous experience, or involvement in some way previously, or some transferable experience, in a governance, compliance, risk, audit or regulatory role in order to be considered. SALARY: £27,751 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various accommodation centres JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Governance and Assurance Officer who has strong administration, reporting and organisational skills and the ability to support governance, compliance and risk management processes. Working closely with senior leadership, the Governance and Assurance Officer will assist with meeting administration, regulatory compliance, policy management and assurance reporting. The role involves preparing documentation, maintaining accurate records and supporting governance frameworks. As a Governance and Assurance Officer you will also help coordinate assurance reviews, prepare reports for leadership teams and committees, and ensure governance procedures are documented and maintained effectively. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance and Assurance Officer include: Governance Administration: Provide administrative support to governance activities including board and committee processes Meeting Coordination: Arrange meetings, prepare agenda packs, organise supporting documentation and record accurate meeting minutes Record Management: Maintain accurate governance records, policies and compliance documentation Reporting Support: Prepare clear and concise reports for senior leadership teams and committees Compliance Monitoring: Support the organisation in adhering to laws, regulations and regulatory governance standards Policy Administration: Assist with maintaining and implementing governance policies and procedures Assurance Reviews: Coordinate internal assurance reviews of key business processes and document findings Stakeholder Engagement: Work collaboratively with managers, staff and stakeholders to support governance activities Corporate Reporting: Contribute to organisational reporting including annual reports, strategic plans and key performance indicators Continuous Improvement: Research best practice and support improvements in governance, compliance and organisational processes CANDIDATE REQUIREMENTS Previous experience in a governance, compliance, risk, audit, regulatory or business support role Strong administrative, organisational and time management skills with the ability to manage competing priorities Experience preparing reports, documentation and formal records using Microsoft Word Experience creating meeting documentation and agenda packs, including use of Adobe Acrobat or similar document tools Excellent written and verbal communication skills with the ability to produce clear and accurate minutes Experience maintaining records, policies and compliance documentation Ability to explain complex information clearly and concisely Strong attention to detail and ability to maintain accurate documentation Experience working collaboratively with teams and stakeholders across an organisation A proactive approach to supporting governance, assurance and organisational improvement BENEFITS 25 days' annual leave plus Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14498 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Mar 10, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Are you an Operational Coordinator or Office Manager looking for your next career move? Are you dedicated, engaging, detail-orientated and task driven? If so, then we would love to hear from you. The Company Informed Recruitment are a growing IT & Tech Recruitment Consultancy dedicated to the delivery of high-quality permanent recruitment & contract consultancy solutions to businesses within specialist markets in the UK. We are currently a small group of successful, conscientious, and hard-working people, continually looking for others to grow a team of ambitious people that take their work seriously but do so in an environment where they can have fun, enjoy professional development, look after one another, be financially rewarded, and share in each other's success. We are fiercely ambitious and competitive; however, we believe in going about our business in the right manner. That means looking to partner with people for the long term based on trust and delivering consistently. The Role This is a fantastic opportunity for an organised and proactive Office Manager with a great eye for detail and top class written and people skills, to join our expanding team. We are looking for a suitably motivated and qualified candidate to help us evolve, provide scope, and assist us to deliver our already excellent services to more customers and candidates alike. Working alongside a hard-working, collaborative, supportive and professional team, you will be taking a hands-on and active role in organising the operational side of the business. You will ensure administrative tasks are carried out in an accurate, timely, and efficient manner; manage a policy of continual improvement; support purchase ledger processes; ensure all compliance data is collated and stored in line with legislative requirements; manage suppliers and best value; manage and update data; act as the first point of contact for those communicating with the business; and help to actively market the business and promote our growth. This is a multi-dimensional role that requires a high degree of adaptability, professionalism, discretion, and the ability to multitask and prioritise in a dynamic environment. The role will be office based. The Person We are searching for likeminded professionals that are enthusiastic, positive, ambitious, mentally agile, conscientious, and driven - not only financially, but by delivering a top quality customer service and having both personal & professional pride in the work that they deliver, relationships that they build, and tenacity that they display to succeed where others do not (because that is the added value that makes work enjoyable, drives success, and ultimately maximises your return). We are looking for someone that is task orientated, likes things to be done in the correct manner, and someone that likes to solve problems and to achieve. Essential Skills A successful commercial track record in an Office Management, Operations Management or Senior Administration role. Confident running day-to-day office operations, including facilities, suppliers, and internal processes. Proactive and solutions-driven, with excellent communication and multitasking skills. Strong Office 365 skills, in particular with Word & Excel. Desirable CIPD Qualifications Accounting software experience Previous experience within recruitment, management consultancy, or professional service markets. Bachelor's Degree If you are looking for a new and exciting career opportunity, with an organisation that values its employees and rewards based on effort and outcomes, a place where you can add real value and see the direct results of success both personally and on the business, then simply submit your latest CV for consideration with a covering note explaining why you fit the bill and your reasons for applying. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Mar 10, 2026
Full time
Are you an Operational Coordinator or Office Manager looking for your next career move? Are you dedicated, engaging, detail-orientated and task driven? If so, then we would love to hear from you. The Company Informed Recruitment are a growing IT & Tech Recruitment Consultancy dedicated to the delivery of high-quality permanent recruitment & contract consultancy solutions to businesses within specialist markets in the UK. We are currently a small group of successful, conscientious, and hard-working people, continually looking for others to grow a team of ambitious people that take their work seriously but do so in an environment where they can have fun, enjoy professional development, look after one another, be financially rewarded, and share in each other's success. We are fiercely ambitious and competitive; however, we believe in going about our business in the right manner. That means looking to partner with people for the long term based on trust and delivering consistently. The Role This is a fantastic opportunity for an organised and proactive Office Manager with a great eye for detail and top class written and people skills, to join our expanding team. We are looking for a suitably motivated and qualified candidate to help us evolve, provide scope, and assist us to deliver our already excellent services to more customers and candidates alike. Working alongside a hard-working, collaborative, supportive and professional team, you will be taking a hands-on and active role in organising the operational side of the business. You will ensure administrative tasks are carried out in an accurate, timely, and efficient manner; manage a policy of continual improvement; support purchase ledger processes; ensure all compliance data is collated and stored in line with legislative requirements; manage suppliers and best value; manage and update data; act as the first point of contact for those communicating with the business; and help to actively market the business and promote our growth. This is a multi-dimensional role that requires a high degree of adaptability, professionalism, discretion, and the ability to multitask and prioritise in a dynamic environment. The role will be office based. The Person We are searching for likeminded professionals that are enthusiastic, positive, ambitious, mentally agile, conscientious, and driven - not only financially, but by delivering a top quality customer service and having both personal & professional pride in the work that they deliver, relationships that they build, and tenacity that they display to succeed where others do not (because that is the added value that makes work enjoyable, drives success, and ultimately maximises your return). We are looking for someone that is task orientated, likes things to be done in the correct manner, and someone that likes to solve problems and to achieve. Essential Skills A successful commercial track record in an Office Management, Operations Management or Senior Administration role. Confident running day-to-day office operations, including facilities, suppliers, and internal processes. Proactive and solutions-driven, with excellent communication and multitasking skills. Strong Office 365 skills, in particular with Word & Excel. Desirable CIPD Qualifications Accounting software experience Previous experience within recruitment, management consultancy, or professional service markets. Bachelor's Degree If you are looking for a new and exciting career opportunity, with an organisation that values its employees and rewards based on effort and outcomes, a place where you can add real value and see the direct results of success both personally and on the business, then simply submit your latest CV for consideration with a covering note explaining why you fit the bill and your reasons for applying. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
The Firm Our client is a prestigious set of barristers' chambers, specialising in a wide range of legal areas both in the UK and internationally. They are seeking an Executive Administrative Coordinator to join their team and play a pivotal role in supporting both staff, and clients. The Opportunity The successful Executive Administrative Coordinator will play a key role in managing the front-of-house experience and delivering high-quality administrative assistance. Working closely with colleagues across the chambers, you will ensure the smooth running of day-to-day operations in a fast-paced and client-facing environment. Duties to include: Handling telephone calls and directing them appropriately Greeting visitors and ensuring a professional and welcoming reception experience Managing meeting rooms, including setup of AV equipment and catering arrangements Providing IT support for video calls and meeting room technology Assisting with courier services and travel arrangements for members Supporting the administration of the work experience scheme. Providing executive administrative support to Senior Management, including diary management, booking travel, and participating in organisational projects Maintaining the reception and catering areas to a high standard This Executive Administrative Coordinator position is a full time, permanent, office-based role, working Monday - Friday, 40 hours per week Requirements Outstanding customer service and professional communication skills Strong attention to detail and problem-solving abilities Strong IT skills, including Microsoft Office and video conferencing setup Previous front-of-house experience in a professional services environment (desirable) Vacancy Highlights Private healthcare, life assurance, and voluntary pension scheme Opportunities for training, development, and career progression To be considered for this Executive Administrative Coordinator opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 09, 2026
Full time
The Firm Our client is a prestigious set of barristers' chambers, specialising in a wide range of legal areas both in the UK and internationally. They are seeking an Executive Administrative Coordinator to join their team and play a pivotal role in supporting both staff, and clients. The Opportunity The successful Executive Administrative Coordinator will play a key role in managing the front-of-house experience and delivering high-quality administrative assistance. Working closely with colleagues across the chambers, you will ensure the smooth running of day-to-day operations in a fast-paced and client-facing environment. Duties to include: Handling telephone calls and directing them appropriately Greeting visitors and ensuring a professional and welcoming reception experience Managing meeting rooms, including setup of AV equipment and catering arrangements Providing IT support for video calls and meeting room technology Assisting with courier services and travel arrangements for members Supporting the administration of the work experience scheme. Providing executive administrative support to Senior Management, including diary management, booking travel, and participating in organisational projects Maintaining the reception and catering areas to a high standard This Executive Administrative Coordinator position is a full time, permanent, office-based role, working Monday - Friday, 40 hours per week Requirements Outstanding customer service and professional communication skills Strong attention to detail and problem-solving abilities Strong IT skills, including Microsoft Office and video conferencing setup Previous front-of-house experience in a professional services environment (desirable) Vacancy Highlights Private healthcare, life assurance, and voluntary pension scheme Opportunities for training, development, and career progression To be considered for this Executive Administrative Coordinator opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
