Job Title: Delivery Lead Salary: £49,300 - £65,950 Location: Cambridge, Coventry, Gateshead, UK - Hybrid (minimum 2 days per week in the office) Contract: Permanent Hours: Full time (35 hours per week) Are you ready to lead the delivery of innovative digital solutions that will transform assessment worldwide? As part of our Digital Exams programme, we're driving forward a strategy of digital transformation to support teaching, learning, and assessment globally. To help us achieve this, we're looking for a Delivery Lead to take ownership of delivering complex, high impact digital services and capabilities. We are Cambridge University Press & Assessment, a world leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We are recruiting for a Delivery Lead to work as part of our multi disciplinary Digital Products & Services team. You will work at the heart of our digital innovation activity, partnering with Product Managers, Product Owners, Change Managers, and technology providers to deliver new capabilities that enable the launch of innovative digital assessments. You'll lead cross functional teams using Agile methodologies, manage pilots to validate new services, and ensure successful transition of projects into business as usual operations. Additional responsibilities and accountabilities include: Leading the delivery of digital services and solutions across multiple projects. Managing prioritised backlogs and applying Agile practices to ensure successful outcomes. Driving pilot initiatives and providing evidence based recommendations to senior stakeholders. Acting as a key liaison with technology partners and suppliers to ensure solutions meet business needs. Supporting the definition and implementation of BAU processes for new digital products. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face to face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long term health condition. About You We're looking for someone with proven experience in delivering complex digital projects in an Agile environment. You'll have strong leadership and stakeholder management skills, and the ability to translate strategy into tactical execution. Most importantly, you'll bring a hands on, can do attitude, thriving in a fast paced environment and proactively finding solutions to challenges. To succeed in this role, you will bring: Experience of Agile delivery and backlog management (Scrum or Kanban certification desirable). Strong analytical, negotiation, and communication skills. Proven ability to lead cross functional teams and drive delivery forward. Experience working with collaboration tools such as Jira, Miro, and MS Teams. A proactive, innovative mindset and a passion for digital transformation in education. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Experience working in a product centred context Ability to use tools to develop wireframes and conceptual designs for trialling. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world class, flexible rewards package, featuring family friendly and planet friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th January 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 19th January 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. There will be a short role related task during the interview, and the instructions will be provided at that time. You will be given time to complete it during the interview. Final stage virtual interview via MS Teams. If you require any reasonable adjustments during the recruitment process due to a disability or a long term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Dec 15, 2025
Full time
Job Title: Delivery Lead Salary: £49,300 - £65,950 Location: Cambridge, Coventry, Gateshead, UK - Hybrid (minimum 2 days per week in the office) Contract: Permanent Hours: Full time (35 hours per week) Are you ready to lead the delivery of innovative digital solutions that will transform assessment worldwide? As part of our Digital Exams programme, we're driving forward a strategy of digital transformation to support teaching, learning, and assessment globally. To help us achieve this, we're looking for a Delivery Lead to take ownership of delivering complex, high impact digital services and capabilities. We are Cambridge University Press & Assessment, a world leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We are recruiting for a Delivery Lead to work as part of our multi disciplinary Digital Products & Services team. You will work at the heart of our digital innovation activity, partnering with Product Managers, Product Owners, Change Managers, and technology providers to deliver new capabilities that enable the launch of innovative digital assessments. You'll lead cross functional teams using Agile methodologies, manage pilots to validate new services, and ensure successful transition of projects into business as usual operations. Additional responsibilities and accountabilities include: Leading the delivery of digital services and solutions across multiple projects. Managing prioritised backlogs and applying Agile practices to ensure successful outcomes. Driving pilot initiatives and providing evidence based recommendations to senior stakeholders. Acting as a key liaison with technology partners and suppliers to ensure solutions meet business needs. Supporting the definition and implementation of BAU processes for new digital products. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face to face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long term health condition. About You We're looking for someone with proven experience in delivering complex digital projects in an Agile environment. You'll have strong leadership and stakeholder management skills, and the ability to translate strategy into tactical execution. Most importantly, you'll bring a hands on, can do attitude, thriving in a fast paced environment and proactively finding solutions to challenges. To succeed in this role, you will bring: Experience of Agile delivery and backlog management (Scrum or Kanban certification desirable). Strong analytical, negotiation, and communication skills. Proven ability to lead cross functional teams and drive delivery forward. Experience working with collaboration tools such as Jira, Miro, and MS Teams. A proactive, innovative mindset and a passion for digital transformation in education. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Experience working in a product centred context Ability to use tools to develop wireframes and conceptual designs for trialling. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world class, flexible rewards package, featuring family friendly and planet friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th January 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 19th January 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. There will be a short role related task during the interview, and the instructions will be provided at that time. You will be given time to complete it during the interview. Final stage virtual interview via MS Teams. If you require any reasonable adjustments during the recruitment process due to a disability or a long term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
We are working with a leading UK pump solutions business seeking an experienced Sales Manager to take ownership of a defined sales area centred around Bedford. This role plays a key part in driving regional growth by developing long term customer relationships and delivering technically sound pump hire solutions into a wide range of project environments click apply for full job details
Dec 15, 2025
Full time
We are working with a leading UK pump solutions business seeking an experienced Sales Manager to take ownership of a defined sales area centred around Bedford. This role plays a key part in driving regional growth by developing long term customer relationships and delivering technically sound pump hire solutions into a wide range of project environments click apply for full job details
Overview Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of 500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serves as the main point of contact with our valued customers. This role requires highly effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team. The position brings with it an excellent opportunity to learn and grow within a lively and challenging environment. If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you! Responsibilities Own overall client relationship, enabling them to unlock value from their partnership with Optimove Establish a trusted and strategic relationship with each assigned client Be a strategic connector, ensuring the right resources from Optimove engage with key stakeholders at your clients Be the customer's advocate internally by communicating requests and issues across departments Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform Communicate major product updates and releases ensuring clients enact changes Requirements 1-4 years of experience in relevant roles, ideally from software companies Extremely strong presentation and communication skills Proactive, highly organized, with the ability to manage multiple tasks A true value-enabler who relishes helping clients achieve their business goals Fast learner who can understand and articulate technology at any level Rich and effective interpersonal skills Strong analytical skills Growth mindset - always pushing yourself out of your comfort zone Experience in technology-related fields, preferably web-based software Must be eligible to work in the UK - we are unable to provide sponsorship at this time This is a Hybrid role, and you will be required in our London office three days per week.
Dec 15, 2025
Full time
Overview Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of 500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serves as the main point of contact with our valued customers. This role requires highly effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team. The position brings with it an excellent opportunity to learn and grow within a lively and challenging environment. If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you! Responsibilities Own overall client relationship, enabling them to unlock value from their partnership with Optimove Establish a trusted and strategic relationship with each assigned client Be a strategic connector, ensuring the right resources from Optimove engage with key stakeholders at your clients Be the customer's advocate internally by communicating requests and issues across departments Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform Communicate major product updates and releases ensuring clients enact changes Requirements 1-4 years of experience in relevant roles, ideally from software companies Extremely strong presentation and communication skills Proactive, highly organized, with the ability to manage multiple tasks A true value-enabler who relishes helping clients achieve their business goals Fast learner who can understand and articulate technology at any level Rich and effective interpersonal skills Strong analytical skills Growth mindset - always pushing yourself out of your comfort zone Experience in technology-related fields, preferably web-based software Must be eligible to work in the UK - we are unable to provide sponsorship at this time This is a Hybrid role, and you will be required in our London office three days per week.
Join adidas Europe and shape the future of the sporting goods industry! For over 75 years, our European heritage has been a fusion of culture and innovation, driving global sports trends. Our offices, from Herzogenaurach to London, Berlin, Amsterdam, Warsaw, Athens, Milan, Manchester, and Paris, are centres of creativity and collaboration. We aim to be Europe's best sports brand, seeking pioneers and visionaries to join our bold journey. At adidas, you're not just getting a job; you're invited to make a global impact, joining a team that values creativity, courage and innovation. Are you ready to be part of our journey? What you'll do . To manage the adidas Golf brand account base, within North East England in an efficient, effective and profitable manner. Ensuring budgets and distribution, are in line with company expectation with strong in store executions. This is a field-based position in North East England. Travel expected 4.5 days per week within area to visit customers for sales, business meetings and staff training. Additional travel may also be required to Basingstoke and occasional international travel. Key Responsibilities: Achieve company, team, individual and commercial objectives Management and execution of trade investments Design, plan, agree and implement by account: Commercial plan Marketing plan Service plan Develop and implement the sales strategies in line with the company goals, which deliver the required results Manage and continually monitor your accounts adherence to the segmentation policy To establish a collaborative, cooperative team culture and fulfilment of company values Skills you'll need An interest and passion for Golf is essential Proven experience of working in a sales position and achieving targets A proven knowledge of golf retail/wholesale, Sports or a Fashion Market place is ideal Excellent negotiation, selling and presenting skills Full clean driving license and flexibility to travel daily within area To ensure everyone feels welcome we endeavour to accommodate everyone at all stages of the application and interview process. Should you need it, please let your recruitment partner know and they will be more than happy to help. Additional Benefits Leading pension scheme, performance related bonus, 25 days holiday + bank holidays, Bupa health insurance & Westfield cash plan, generous employee discount and more. AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE:Speak up when you see an opportunity; step up when you see a need OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. Culture Starts With People, It Starts With You - By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
Dec 15, 2025
Full time
Join adidas Europe and shape the future of the sporting goods industry! For over 75 years, our European heritage has been a fusion of culture and innovation, driving global sports trends. Our offices, from Herzogenaurach to London, Berlin, Amsterdam, Warsaw, Athens, Milan, Manchester, and Paris, are centres of creativity and collaboration. We aim to be Europe's best sports brand, seeking pioneers and visionaries to join our bold journey. At adidas, you're not just getting a job; you're invited to make a global impact, joining a team that values creativity, courage and innovation. Are you ready to be part of our journey? What you'll do . To manage the adidas Golf brand account base, within North East England in an efficient, effective and profitable manner. Ensuring budgets and distribution, are in line with company expectation with strong in store executions. This is a field-based position in North East England. Travel expected 4.5 days per week within area to visit customers for sales, business meetings and staff training. Additional travel may also be required to Basingstoke and occasional international travel. Key Responsibilities: Achieve company, team, individual and commercial objectives Management and execution of trade investments Design, plan, agree and implement by account: Commercial plan Marketing plan Service plan Develop and implement the sales strategies in line with the company goals, which deliver the required results Manage and continually monitor your accounts adherence to the segmentation policy To establish a collaborative, cooperative team culture and fulfilment of company values Skills you'll need An interest and passion for Golf is essential Proven experience of working in a sales position and achieving targets A proven knowledge of golf retail/wholesale, Sports or a Fashion Market place is ideal Excellent negotiation, selling and presenting skills Full clean driving license and flexibility to travel daily within area To ensure everyone feels welcome we endeavour to accommodate everyone at all stages of the application and interview process. Should you need it, please let your recruitment partner know and they will be more than happy to help. Additional Benefits Leading pension scheme, performance related bonus, 25 days holiday + bank holidays, Bupa health insurance & Westfield cash plan, generous employee discount and more. AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE:Speak up when you see an opportunity; step up when you see a need OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. Culture Starts With People, It Starts With You - By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
Our client is a growing boutique asset management house. Due to a successful period of growth and expansion, they are now looking to recruit a Product Governance Manager to join a newly-created Product team. The Product Governance Manager will take responsibility for the following duties: Deliver management and governance across all fund ranges, to include annual fund reviews and value assessment, updates to regulatory and fund documentation, board support, fund registration and listing, fund maintenance, and product reporting Respond to all daily tactical issues related to products based on a solid understanding of the investment strategies, fund structures and regulatory requirements Manage changes to existing products Regulatory change projects related to existing products Provide commercial guidance on the development of new products aligned to evolving regulations Follow established product governance procedures and policy Know and apply product governance process centric to investors' needs The Product Governance Manager will meet the following skill set: Strong product governance and product management experience within asset management Experience working on regulatory change projects Minimum of 5 years' experience within the investment management sector, with the bulk of that experience centred around Product Knowledge of product structures, in particular UCITS domiciled within UK and Ireland, and key product documentation Strong understanding of investment products, including familiarity with various asset/fund types: equity, fixed income, property, cash, multi-asset, derivatives In-depth and up-to-date knowledge of regulatory environment and authorised funds, including UCITS, COB, COLL Educated to degree level or equivalent Holds the IMC This is a rare and exciting opportunity for Product Governance or Product Management professional looking for their next career move in a company which offers clear career progression and a collaborative culture. "Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age." Apply for this job
Dec 15, 2025
Full time
Our client is a growing boutique asset management house. Due to a successful period of growth and expansion, they are now looking to recruit a Product Governance Manager to join a newly-created Product team. The Product Governance Manager will take responsibility for the following duties: Deliver management and governance across all fund ranges, to include annual fund reviews and value assessment, updates to regulatory and fund documentation, board support, fund registration and listing, fund maintenance, and product reporting Respond to all daily tactical issues related to products based on a solid understanding of the investment strategies, fund structures and regulatory requirements Manage changes to existing products Regulatory change projects related to existing products Provide commercial guidance on the development of new products aligned to evolving regulations Follow established product governance procedures and policy Know and apply product governance process centric to investors' needs The Product Governance Manager will meet the following skill set: Strong product governance and product management experience within asset management Experience working on regulatory change projects Minimum of 5 years' experience within the investment management sector, with the bulk of that experience centred around Product Knowledge of product structures, in particular UCITS domiciled within UK and Ireland, and key product documentation Strong understanding of investment products, including familiarity with various asset/fund types: equity, fixed income, property, cash, multi-asset, derivatives In-depth and up-to-date knowledge of regulatory environment and authorised funds, including UCITS, COB, COLL Educated to degree level or equivalent Holds the IMC This is a rare and exciting opportunity for Product Governance or Product Management professional looking for their next career move in a company which offers clear career progression and a collaborative culture. "Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age." Apply for this job
About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Support Manager to join our Customer Services team based in our Scotland East Region. This is a critical frontline role and you will be the custodian of the customer journey. You will be the customers' key point of contact following legal completion managing face to face relationships across multiple developments, ensuring our customers receive a world class experience. You will be responsible for client inspection works to identify any necessary remedial works across relevant Miller Homes developments and ensure the on-going quality of all homes post completion. You will liaise with the Customer Services team, contractors and customers to ensure all remedial works are attended to within agreed timescales, in line with Miller Homes' service level agreements and ensuring we remain compliant with the New Homes Quality Code. You will also provide guidance to our customer service technicians. You will be required to liaise with all functions within the regional team and the NHBC regarding technical requirements and may be required to attend resolutions and insurance claims as and when required, therefore, previous experience in a similar role within the house building sector would be beneficial. A technical background is also desirable and /or a good understanding of identifying and managing remedial works within the new homes industry. You should possess experience of customer contact through all forms of communication, with a general knowledge of NHBC Technical Requirements/Guidelines. Time management skills, experience of managing large caseloads and relationship building/people skills are essential to undertake this role. A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential. What you will do: To be the owner of the customer journey post completion, delivering a world class customer experience Assist with maintaining a recommend rating at above target to ensure the business remains a 5-star builder To liaise with your colleagues from customer services, production and sales functions to gain knowledge and understanding of relevant developments and customers Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code. Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place To liaise with sub-contractors ensuring that remedials are carried out swiftly and to the required standard Provide clear written communication to customers, contractors and colleagues, managing needs and expectations appropriately To act professionally at all times with the company name and charter in mind Provide pro-active feedback to the Regional Customer Services Manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat visits. Be aware of and adhere to the requirements of the New Homes Ombudsman (NHO) dealing with any complaints in line with Miller Homes complaints and resolution procedures Ensure all works are carried out in accordance with specific risk assessments and method statements leading to high levels of health and safety at all times To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork as and when necessary. Build a thorough knowledge of Miller Homes house types and construction processes About You: Hold a full UK driving license Trustworthy, honest and provide excellent feedback Able to deal with difficult customers, clients and situations calmly and professionally Sound commercial awareness Controlled Smart and professional personal appearance Confident communicator both verbally and written Dignified Understanding of the New Homes Quality Code Experience of customer contact through all communication media Experience of client and company confidentiality Knowledge of residential property and our competitors is essential Experience with RSL liaison Knowledge of construction including PMA awareness is essential General knowledge of NHBC Technical Requirements/Guidelines essential Computer literate (especially Word & Excel) with good administrative skills How to apply Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately, due to the high volume of applications, only successful candidates will be contacted. (No Agencies Please) Apply for this position Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. Please complete the application form below, and select "Submit" when you have finished Please note - the form fields marked with an asterisk ( ) must be completed in order for your application to be processed correctly. First name Last name Address Email Telephone Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) : Upload CV Please ensure your document is a Microsoft Word Document with file extension .doc or .docx Wrong file type. Please check and try again Equal Opportunities Ethnic Monitoring Please ensure that you complete this section fully in order for your application to be processed correctly. Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality). Ethnic Origin Other - please specify: D.O.B dd/mm/yyyy Gender Disabled Please state the nature of the disability: Nationality / citizenship
Dec 15, 2025
Full time
About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Support Manager to join our Customer Services team based in our Scotland East Region. This is a critical frontline role and you will be the custodian of the customer journey. You will be the customers' key point of contact following legal completion managing face to face relationships across multiple developments, ensuring our customers receive a world class experience. You will be responsible for client inspection works to identify any necessary remedial works across relevant Miller Homes developments and ensure the on-going quality of all homes post completion. You will liaise with the Customer Services team, contractors and customers to ensure all remedial works are attended to within agreed timescales, in line with Miller Homes' service level agreements and ensuring we remain compliant with the New Homes Quality Code. You will also provide guidance to our customer service technicians. You will be required to liaise with all functions within the regional team and the NHBC regarding technical requirements and may be required to attend resolutions and insurance claims as and when required, therefore, previous experience in a similar role within the house building sector would be beneficial. A technical background is also desirable and /or a good understanding of identifying and managing remedial works within the new homes industry. You should possess experience of customer contact through all forms of communication, with a general knowledge of NHBC Technical Requirements/Guidelines. Time management skills, experience of managing large caseloads and relationship building/people skills are essential to undertake this role. A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential. What you will do: To be the owner of the customer journey post completion, delivering a world class customer experience Assist with maintaining a recommend rating at above target to ensure the business remains a 5-star builder To liaise with your colleagues from customer services, production and sales functions to gain knowledge and understanding of relevant developments and customers Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code. Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place To liaise with sub-contractors ensuring that remedials are carried out swiftly and to the required standard Provide clear written communication to customers, contractors and colleagues, managing needs and expectations appropriately To act professionally at all times with the company name and charter in mind Provide pro-active feedback to the Regional Customer Services Manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat visits. Be aware of and adhere to the requirements of the New Homes Ombudsman (NHO) dealing with any complaints in line with Miller Homes complaints and resolution procedures Ensure all works are carried out in accordance with specific risk assessments and method statements leading to high levels of health and safety at all times To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork as and when necessary. Build a thorough knowledge of Miller Homes house types and construction processes About You: Hold a full UK driving license Trustworthy, honest and provide excellent feedback Able to deal with difficult customers, clients and situations calmly and professionally Sound commercial awareness Controlled Smart and professional personal appearance Confident communicator both verbally and written Dignified Understanding of the New Homes Quality Code Experience of customer contact through all communication media Experience of client and company confidentiality Knowledge of residential property and our competitors is essential Experience with RSL liaison Knowledge of construction including PMA awareness is essential General knowledge of NHBC Technical Requirements/Guidelines essential Computer literate (especially Word & Excel) with good administrative skills How to apply Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately, due to the high volume of applications, only successful candidates will be contacted. (No Agencies Please) Apply for this position Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. Please complete the application form below, and select "Submit" when you have finished Please note - the form fields marked with an asterisk ( ) must be completed in order for your application to be processed correctly. First name Last name Address Email Telephone Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) : Upload CV Please ensure your document is a Microsoft Word Document with file extension .doc or .docx Wrong file type. Please check and try again Equal Opportunities Ethnic Monitoring Please ensure that you complete this section fully in order for your application to be processed correctly. Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality). Ethnic Origin Other - please specify: D.O.B dd/mm/yyyy Gender Disabled Please state the nature of the disability: Nationality / citizenship
The Senior Organisational Development Manager is responsible for leading the design, implementation, and evaluation of organisational development strategies and programmes to foster a high-performing culture, improve employee engagement, and support the achievement of strategic business goals. This role involves partnering with senior leadership, identifying organisational needs, and developing innovative solutions to complex challenges related to structure, processes, leadership, and talent. This role is not open to sponsorship. Staff benefits include shuttle bus, and more Read more below. Role Requirements Lead strategic OD initiatives that build leadership capability, drive cultural change, and support talent development as part of the organisation s 2030 Strategy. Establish an organisational EDI framework with clear priorities, metrics and governance. Continue to embed and further develop the organisational Wellbeing strategy and embed practises that support emotional resilience. Champion EDI and Wellbeing initiatives, ensuring these are integral to the OD Plan and embedded in the Workforce Strategy. Lead the design and implementation of a trauma-informed, psychologically safe organisational culture. Develop frameworks for staff engagement, inclusion, and psychological safety to create a wider positive and high-performing culture. Collaborate with senior leaders to shape organisational behaviours, leadership styles, and decision-making that reflect our mission and values. Undertake diagnostics analysis to identify cultural, behavioural and capability gaps and develop/ implement a plan to address. Drive cultural alignment and leadership cohesion following organisational change, ensuring leaders are equipped to model values, foster collaboration, and lead change effectively across all directorates. Design and deliver leadership development programmes that equip leaders to inspire, manage change, and drive organisational success. Ensure the fulfilment of current and future commitments to the Leadership Development programme ensuring that our leaders are equipped with the tools they need to drive the organisation forward together with inspiring their individual teams. Support succession planning and talent pipelines, ensuring future leadership capability and culture aligns with strategic priorities. Provide sound recommendations and strategic direction on learning, career and leadership development, across the organisation based on observation of best practice externally. Oversee the Apprenticeship Scheme and core training programmes, ensuring alignment with workforce growth and retention goals. Manage the central training budget, ensuring efficient delivery of mandatory and developmental training. Continuously review induction and learning programmes, adapting content and processes to meet evolving organisational needs and cultural development. Drive organisational initiatives aimed at achieving elevated professional standards and qualifications. Interview Date: To be confirmed. Terms and Conditions Strictly no agencies, please. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Dec 15, 2025
Full time
The Senior Organisational Development Manager is responsible for leading the design, implementation, and evaluation of organisational development strategies and programmes to foster a high-performing culture, improve employee engagement, and support the achievement of strategic business goals. This role involves partnering with senior leadership, identifying organisational needs, and developing innovative solutions to complex challenges related to structure, processes, leadership, and talent. This role is not open to sponsorship. Staff benefits include shuttle bus, and more Read more below. Role Requirements Lead strategic OD initiatives that build leadership capability, drive cultural change, and support talent development as part of the organisation s 2030 Strategy. Establish an organisational EDI framework with clear priorities, metrics and governance. Continue to embed and further develop the organisational Wellbeing strategy and embed practises that support emotional resilience. Champion EDI and Wellbeing initiatives, ensuring these are integral to the OD Plan and embedded in the Workforce Strategy. Lead the design and implementation of a trauma-informed, psychologically safe organisational culture. Develop frameworks for staff engagement, inclusion, and psychological safety to create a wider positive and high-performing culture. Collaborate with senior leaders to shape organisational behaviours, leadership styles, and decision-making that reflect our mission and values. Undertake diagnostics analysis to identify cultural, behavioural and capability gaps and develop/ implement a plan to address. Drive cultural alignment and leadership cohesion following organisational change, ensuring leaders are equipped to model values, foster collaboration, and lead change effectively across all directorates. Design and deliver leadership development programmes that equip leaders to inspire, manage change, and drive organisational success. Ensure the fulfilment of current and future commitments to the Leadership Development programme ensuring that our leaders are equipped with the tools they need to drive the organisation forward together with inspiring their individual teams. Support succession planning and talent pipelines, ensuring future leadership capability and culture aligns with strategic priorities. Provide sound recommendations and strategic direction on learning, career and leadership development, across the organisation based on observation of best practice externally. Oversee the Apprenticeship Scheme and core training programmes, ensuring alignment with workforce growth and retention goals. Manage the central training budget, ensuring efficient delivery of mandatory and developmental training. Continuously review induction and learning programmes, adapting content and processes to meet evolving organisational needs and cultural development. Drive organisational initiatives aimed at achieving elevated professional standards and qualifications. Interview Date: To be confirmed. Terms and Conditions Strictly no agencies, please. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Apply now Job no: 562456 Work type: Full time Site: Haddington Categories: Autocentre Management Location: East Lothian Salary: £36,000 per annum + bonus Business Area: National Tyres and Autocare Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don't delay apply today! Average uncapped bonus of £10,800 per year (with potential to earn more) 5 days a week Earn extra with our refer a friend scheme - T&C's Apply. Benefits Include: 5.6 weeks' annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan - to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Fantastic leadership and team management skills within the automotive or similar industry Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to team development and able to provide in the moment training. Experience of meeting compliance standards across Health and Safety Experienced with high sales turnover and managing KPI's Excellent communication skills, verbally and written. IT Proficient, with the willingness to learn in-house systems. Good time management A current valid driving licence National Tyres and Autocare is now part of the Halfords family.We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Update your details, view your application and progress.
Dec 15, 2025
Full time
Apply now Job no: 562456 Work type: Full time Site: Haddington Categories: Autocentre Management Location: East Lothian Salary: £36,000 per annum + bonus Business Area: National Tyres and Autocare Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don't delay apply today! Average uncapped bonus of £10,800 per year (with potential to earn more) 5 days a week Earn extra with our refer a friend scheme - T&C's Apply. Benefits Include: 5.6 weeks' annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan - to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Fantastic leadership and team management skills within the automotive or similar industry Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to team development and able to provide in the moment training. Experience of meeting compliance standards across Health and Safety Experienced with high sales turnover and managing KPI's Excellent communication skills, verbally and written. IT Proficient, with the willingness to learn in-house systems. Good time management A current valid driving licence National Tyres and Autocare is now part of the Halfords family.We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Update your details, view your application and progress.
As a member of the Board, NEDs work in partnership with the Chair, Chief Executive Officer and each other, in addition to other Board and senior staff members, to support the employees in achieving the aims of Livewell Southwest and will seek to optimise the relationship between the Board of Directors and the staff. Using their specialist skills, they will participate in conversations which facilitate excellent, well-rounded, and carefully considered strategic decision-making. They will ensure that high standards of probity and governance prevail and that Livewell Southwest maintains an excellent reputation for operating to these standards. The NED will also reflect these principles with their own conduct. The Board of Directors is collectively responsible for the success of Livewell Southwest by directing and supervising its affairs. This includes responsibility to maintain financial viability, using resources effectively within appropriate financial controls, ensuring high levels of probity and value for money and to deliver high standards of clinical governance, ensuring that all health standards are met. Main duties of the job For full details on the main duties of the NED role, please see the attached candidate briefing pack. About us Livewell Southwest is an independent, award-winning socialenterprise delivering integrated health and social care services acrossPlymouth, South Hams, and West Devon, with specialist services in parts ofDevon and Cornwall. Our teams work in community hospitals, GP practices, sportscentres, and health hubs. As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, andcollaboration. We focus on transforming services to ensure sustainability, whileempowering staff and those we serve. We involve the people we care for, along with their families and carers, inshaping the care they receive, striving to deliver the right care at the righttime and place. Centering our work on individual needs helps people leadhealthy, independent lives. We prioritise employees' development, offering protected CPD time, trainingpathways, leadership programs, and funding for qualifications like the CareCertificate and Nurse Training Scholarships. Our induction and preceptorshipprograms ensure a smooth transition into our organisation. Livewell Southwest values diversity and encourages applications from allsections of the community, including those with armed forces experience, lived experience of mentalhealth, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during theapplication process, contact the Recruiting Manager listed in the job advert. Job responsibilities KEY RESPONSIBILITIES Promote the vision, values and objectives of Livewell Southwest and take an active role in developing the organisations strategy. Assist Director colleagues in setting strategic aims, ensuring that the necessary financial and human resources are in place and that performance is effectively monitored and reviewed. Ensure that the Board maintains responsibility for the effective governance of the organisation and achievement of quality of care and financial success. Promote the development of a listening organisation, attuned to the voice of people and carers using our services in addition to our staff. Work closely with Board colleagues in a supportive and constructively challenging manner, using specialist skills, independent judgement and advice to help develop strategy, service transformation and organisational direction. Take part in the appointment of the senior executive team and in determining remuneration through the organisations Remuneration & Nomination Committee. Work with Board colleagues in setting and demonstrating agreed values and standards and ensure that Livewell Southwests obligations to its stakeholders and the wider community are understood and fairly balanced at all times. Engage positively and collaboratively in Board discussion of agenda items and act as an ambassador in engagement with stakeholders including the local community. Actively participate and lead in relevant sub-committees of the Board. Ensure that the organisation values diversity in its workforce and demonstrates equality of opportunity in its treatment of staff and patients and in all aspects of its business. Execute the responsibilities of a company director according to lawful and ethical standards, as referenced in Company Law, the Articles of Association and the NHS Constitution. In accordance with agreed Board procedures, monitor performance and conduct of the Senior Management & Executive Team in meeting agreed goals and objectives and statutory responsibilities, including the preparation of annual reports, annual accounts and other statutory duties. As a Member of the Board and as appropriate, appoint, remove, support and encourage senior executives. Obtain assurance that all quality and performance information is accurate, and that appropriate controls and assurance systems are robust and defensible. Bring independent judgement and experience based on commercial, financial and legal or governance expertise for the benefit of the organisation. Undertake 6 Non-Executive Director service visits per year to areas across the organisation. SPECIALIST RESPONSIBILITIES It is expected that each Non-Executive Director will be allocated one or more specific responsibilities / areas of interest to be involved in. These will be determined and agreed between the Chair and post holder. Person Specification Additional Skills We welcome applications from candidates with senior experience and particular strength in the following areas: Strategic HR & Organisational Change / Mental Health Services / Primary Care / Digital and Digital Innovation Experience Significant experience of senior management within an organisation with a significant budget and of comparable size and complexity. A proven track record of working within communities. An entrepreneurial approach with a successful reputation gained within their field. A portfolio of high-level governance and organisational skills including strategic planning, financial management, risk management, organisation performance management and service delivery and development in a regulated environment. Experience of, and a high level of commitment to, building and developing successful partnerships, alliances and working relationships with a range of stakeholders. Experience of leading transformational change in complex systems, ideally in health, care, or public service, is highly desirable. Experience of either social enterprise or third sector organisations would also be desirable. In addition, some understanding of health service delivery will be considered desirable together with knowledge and understanding of the Plymouth community, its demographics and the health needs of the population. Patient and community focus: high level of commitment to patients, service users, carers and the community and to tackling health inequalities in disadvantaged groups. Self-belief and drive: the motivation to inspire continuous improvement in services supporting health and wellbeing and drive organisational performance with the confidence to take on challenges. Intellectual flexibility: the ability to be creative, make sense of complexity and clarify it for other people. Strategic direction: the ability to develop a clear vision and enthuse others. Holding to account: the willingness to be held to account for Board performance and to manage relationships with other Board members. Team working: the ability to take on a personal leadership role and build a strong and effective team. Effective influencing and communication: a high level of ability to gain support and influence, as well as considerable political acumen. Change Management: ability to understand issues of change and its impact on staff and management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Executive PA Team Lead / EPA to Chair & CEO Part-time,Flexible working,Home or remote working
Dec 15, 2025
Full time
As a member of the Board, NEDs work in partnership with the Chair, Chief Executive Officer and each other, in addition to other Board and senior staff members, to support the employees in achieving the aims of Livewell Southwest and will seek to optimise the relationship between the Board of Directors and the staff. Using their specialist skills, they will participate in conversations which facilitate excellent, well-rounded, and carefully considered strategic decision-making. They will ensure that high standards of probity and governance prevail and that Livewell Southwest maintains an excellent reputation for operating to these standards. The NED will also reflect these principles with their own conduct. The Board of Directors is collectively responsible for the success of Livewell Southwest by directing and supervising its affairs. This includes responsibility to maintain financial viability, using resources effectively within appropriate financial controls, ensuring high levels of probity and value for money and to deliver high standards of clinical governance, ensuring that all health standards are met. Main duties of the job For full details on the main duties of the NED role, please see the attached candidate briefing pack. About us Livewell Southwest is an independent, award-winning socialenterprise delivering integrated health and social care services acrossPlymouth, South Hams, and West Devon, with specialist services in parts ofDevon and Cornwall. Our teams work in community hospitals, GP practices, sportscentres, and health hubs. As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, andcollaboration. We focus on transforming services to ensure sustainability, whileempowering staff and those we serve. We involve the people we care for, along with their families and carers, inshaping the care they receive, striving to deliver the right care at the righttime and place. Centering our work on individual needs helps people leadhealthy, independent lives. We prioritise employees' development, offering protected CPD time, trainingpathways, leadership programs, and funding for qualifications like the CareCertificate and Nurse Training Scholarships. Our induction and preceptorshipprograms ensure a smooth transition into our organisation. Livewell Southwest values diversity and encourages applications from allsections of the community, including those with armed forces experience, lived experience of mentalhealth, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during theapplication process, contact the Recruiting Manager listed in the job advert. Job responsibilities KEY RESPONSIBILITIES Promote the vision, values and objectives of Livewell Southwest and take an active role in developing the organisations strategy. Assist Director colleagues in setting strategic aims, ensuring that the necessary financial and human resources are in place and that performance is effectively monitored and reviewed. Ensure that the Board maintains responsibility for the effective governance of the organisation and achievement of quality of care and financial success. Promote the development of a listening organisation, attuned to the voice of people and carers using our services in addition to our staff. Work closely with Board colleagues in a supportive and constructively challenging manner, using specialist skills, independent judgement and advice to help develop strategy, service transformation and organisational direction. Take part in the appointment of the senior executive team and in determining remuneration through the organisations Remuneration & Nomination Committee. Work with Board colleagues in setting and demonstrating agreed values and standards and ensure that Livewell Southwests obligations to its stakeholders and the wider community are understood and fairly balanced at all times. Engage positively and collaboratively in Board discussion of agenda items and act as an ambassador in engagement with stakeholders including the local community. Actively participate and lead in relevant sub-committees of the Board. Ensure that the organisation values diversity in its workforce and demonstrates equality of opportunity in its treatment of staff and patients and in all aspects of its business. Execute the responsibilities of a company director according to lawful and ethical standards, as referenced in Company Law, the Articles of Association and the NHS Constitution. In accordance with agreed Board procedures, monitor performance and conduct of the Senior Management & Executive Team in meeting agreed goals and objectives and statutory responsibilities, including the preparation of annual reports, annual accounts and other statutory duties. As a Member of the Board and as appropriate, appoint, remove, support and encourage senior executives. Obtain assurance that all quality and performance information is accurate, and that appropriate controls and assurance systems are robust and defensible. Bring independent judgement and experience based on commercial, financial and legal or governance expertise for the benefit of the organisation. Undertake 6 Non-Executive Director service visits per year to areas across the organisation. SPECIALIST RESPONSIBILITIES It is expected that each Non-Executive Director will be allocated one or more specific responsibilities / areas of interest to be involved in. These will be determined and agreed between the Chair and post holder. Person Specification Additional Skills We welcome applications from candidates with senior experience and particular strength in the following areas: Strategic HR & Organisational Change / Mental Health Services / Primary Care / Digital and Digital Innovation Experience Significant experience of senior management within an organisation with a significant budget and of comparable size and complexity. A proven track record of working within communities. An entrepreneurial approach with a successful reputation gained within their field. A portfolio of high-level governance and organisational skills including strategic planning, financial management, risk management, organisation performance management and service delivery and development in a regulated environment. Experience of, and a high level of commitment to, building and developing successful partnerships, alliances and working relationships with a range of stakeholders. Experience of leading transformational change in complex systems, ideally in health, care, or public service, is highly desirable. Experience of either social enterprise or third sector organisations would also be desirable. In addition, some understanding of health service delivery will be considered desirable together with knowledge and understanding of the Plymouth community, its demographics and the health needs of the population. Patient and community focus: high level of commitment to patients, service users, carers and the community and to tackling health inequalities in disadvantaged groups. Self-belief and drive: the motivation to inspire continuous improvement in services supporting health and wellbeing and drive organisational performance with the confidence to take on challenges. Intellectual flexibility: the ability to be creative, make sense of complexity and clarify it for other people. Strategic direction: the ability to develop a clear vision and enthuse others. Holding to account: the willingness to be held to account for Board performance and to manage relationships with other Board members. Team working: the ability to take on a personal leadership role and build a strong and effective team. Effective influencing and communication: a high level of ability to gain support and influence, as well as considerable political acumen. Change Management: ability to understand issues of change and its impact on staff and management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Executive PA Team Lead / EPA to Chair & CEO Part-time,Flexible working,Home or remote working
Customer Success Manager Key Highlights: Job Title: Customer Success Manager Location: Gateshead , 3 days per week in the office, hybrid working Reporting to: Head of Customer Success About Us ️ SaleCycle powers campaigns for some of the world's most recognisable brands. We help 500+ enterprise-level clients worldwide to optimise their online conversions through traffic retention and abandoned sales recovery. You'll find our HQ in the North East of England, founded in 2010, but since then, we've been on an exciting growth journey with employees also based in France. We leverage the latest tech and innovation to shape our products and deliver results. Our modern event-driven microservices architecture runs on AWS, and we embrace Golang as our preferred backend language for new services. All of this wouldn't be possible without our people- that's why they're at the heart of everything we do. Our Values At SaleCycle, we care about people- it's our top priority. We prioritise well-being, growth, and innovation, continuously pushing boundaries as a team and a company. Continuous Innovation: Collaborate, innovate, and celebrate! Premium Execution: Excellence Delivered Every Time! High Curiosity: Embrace your inner child- ask why and listen! Proactive Collaboration: United, we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and internal teams, ensuring clear, transparent, and timely communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to expand the client's use of offerings. Collaborate with the sales team to renew contracts and secure additional business from existing clients. Collaborate with Finance Team to ensure we are collecting cash from clients in a prompt and efficient manner. Problem Solving & Issue Resolution: Quickly identify and address client issues, ensuring timely resolution and minimising impact to the client's operations. Collaborate with internal teams to troubleshoot and resolve complex issues, and keep the client informed throughout the process. Turn client challenges into opportunities for enhancing the client relationship. Strategic Account Planning: Develop a comprehensive account strategy for each client based on their unique needs, value and long-term objectives. Work with clients to clearly understand goals and KPIs that we can measure and deliver. Regularly review account performance, make data-driven recommendations, and adjust strategies to ensure ongoing success and growth. Time & Resource Management: Effectively prioritize client needs and manage multiple accounts simultaneously. Allocate resources efficiently to ensure timely project delivery and client satisfaction. Maintain a proactive approach to project timelines, ensuring all deliverables are met within agreed-upon deadlines. Collaboration with Internal Teams: Work closely with cross-functional teams (Sales, Marketing, Product) to ensure seamless service delivery and address client needs. Share client feedback and insights to help drive product or service improvements. Collaborate on internal initiatives that contribute to the growth and development of the client base. Product/Service Knowledge: Maintain in-depth knowledge of company products, services, and industry trends to effectively advise clients. Provide training and support to clients on product features and best practices. Stay up-to-date with new features and offerings to ensure clients are leveraging the latest capabilities. Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition from sales to service delivery. Provide initial product training and guide clients through setup, configuration, testing and launch. Ensure clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategic planning and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and Microsoft Office Suite (Word, Excel, PowerPoint). Industry knowledge relevant to the company's offerings is a plus. Preferred Skills: Previous experience in a software company is preferred where technical knowledge is required. Familiarity with customer success methodologies (e.g., Net Promoter Score, Customer Satisfaction surveys). Knowledge of data analytics tools to track and report on account performance (e.g., Looker) Perks & Benefits: We value our employees at SaleCycle, so we offer great benefits and incentives in addition to a competitive salary. Please note benefits may vary by country. Flexible hybrid working 25 days annual leave + public holidays + your birthday off Employee Assistance Program (EAP), including 24/7 GP access Life Insurance Up to 5% matched pension contribution Tech & Cycle to Work salary sacrifice schemes Annual company meet-up Monthly social fund Bonus schemes for innovation, new business, and employee referrals Enhanced parental leave Volunteering Days Long Service Awards Support & Equal Opportunities: If you have a medical condition or require adjustments to our process, let us know so we can support you and ensure you have the best possible interview experience. We are an equal opportunities employer and value diversity. We do not discriminate based on race, religion, gender, nationality, sexual orientation, marital status, disability, or age. Interested? Apply now! We'd love to hear from you! If you're excited about this opportunity and want to be part of a fast-moving, innovative team, apply today.
Dec 15, 2025
Full time
Customer Success Manager Key Highlights: Job Title: Customer Success Manager Location: Gateshead , 3 days per week in the office, hybrid working Reporting to: Head of Customer Success About Us ️ SaleCycle powers campaigns for some of the world's most recognisable brands. We help 500+ enterprise-level clients worldwide to optimise their online conversions through traffic retention and abandoned sales recovery. You'll find our HQ in the North East of England, founded in 2010, but since then, we've been on an exciting growth journey with employees also based in France. We leverage the latest tech and innovation to shape our products and deliver results. Our modern event-driven microservices architecture runs on AWS, and we embrace Golang as our preferred backend language for new services. All of this wouldn't be possible without our people- that's why they're at the heart of everything we do. Our Values At SaleCycle, we care about people- it's our top priority. We prioritise well-being, growth, and innovation, continuously pushing boundaries as a team and a company. Continuous Innovation: Collaborate, innovate, and celebrate! Premium Execution: Excellence Delivered Every Time! High Curiosity: Embrace your inner child- ask why and listen! Proactive Collaboration: United, we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and internal teams, ensuring clear, transparent, and timely communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to expand the client's use of offerings. Collaborate with the sales team to renew contracts and secure additional business from existing clients. Collaborate with Finance Team to ensure we are collecting cash from clients in a prompt and efficient manner. Problem Solving & Issue Resolution: Quickly identify and address client issues, ensuring timely resolution and minimising impact to the client's operations. Collaborate with internal teams to troubleshoot and resolve complex issues, and keep the client informed throughout the process. Turn client challenges into opportunities for enhancing the client relationship. Strategic Account Planning: Develop a comprehensive account strategy for each client based on their unique needs, value and long-term objectives. Work with clients to clearly understand goals and KPIs that we can measure and deliver. Regularly review account performance, make data-driven recommendations, and adjust strategies to ensure ongoing success and growth. Time & Resource Management: Effectively prioritize client needs and manage multiple accounts simultaneously. Allocate resources efficiently to ensure timely project delivery and client satisfaction. Maintain a proactive approach to project timelines, ensuring all deliverables are met within agreed-upon deadlines. Collaboration with Internal Teams: Work closely with cross-functional teams (Sales, Marketing, Product) to ensure seamless service delivery and address client needs. Share client feedback and insights to help drive product or service improvements. Collaborate on internal initiatives that contribute to the growth and development of the client base. Product/Service Knowledge: Maintain in-depth knowledge of company products, services, and industry trends to effectively advise clients. Provide training and support to clients on product features and best practices. Stay up-to-date with new features and offerings to ensure clients are leveraging the latest capabilities. Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition from sales to service delivery. Provide initial product training and guide clients through setup, configuration, testing and launch. Ensure clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategic planning and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and Microsoft Office Suite (Word, Excel, PowerPoint). Industry knowledge relevant to the company's offerings is a plus. Preferred Skills: Previous experience in a software company is preferred where technical knowledge is required. Familiarity with customer success methodologies (e.g., Net Promoter Score, Customer Satisfaction surveys). Knowledge of data analytics tools to track and report on account performance (e.g., Looker) Perks & Benefits: We value our employees at SaleCycle, so we offer great benefits and incentives in addition to a competitive salary. Please note benefits may vary by country. Flexible hybrid working 25 days annual leave + public holidays + your birthday off Employee Assistance Program (EAP), including 24/7 GP access Life Insurance Up to 5% matched pension contribution Tech & Cycle to Work salary sacrifice schemes Annual company meet-up Monthly social fund Bonus schemes for innovation, new business, and employee referrals Enhanced parental leave Volunteering Days Long Service Awards Support & Equal Opportunities: If you have a medical condition or require adjustments to our process, let us know so we can support you and ensure you have the best possible interview experience. We are an equal opportunities employer and value diversity. We do not discriminate based on race, religion, gender, nationality, sexual orientation, marital status, disability, or age. Interested? Apply now! We'd love to hear from you! If you're excited about this opportunity and want to be part of a fast-moving, innovative team, apply today.
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Dec 15, 2025
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our friendly team at Busy Bees in Huntingdon, an Ofsted-rated Good nursery with a capacity of 100 children. We are passionate about providing children with the best start in life and feature five spacious rooms, including a unique sensory room that sets us apart in the area. Our nursery regularly hosts engaging visits from local police, professional photographers, and ZooLab, enriching the children's learning experiences. Conveniently located off Hinchingbrooke Business Park, we are close to the town center and train station for easy access. We offer free parking for our staff, a day off for birthdays, and opportunities for career progression and qualifications. This is a fantastic opportunity to advance your career in early childhood education within a supportive and vibrant environment. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: What to Expect as a Senior Nursery Room Leader: Ensure that educational strategies and practices are consistent across multiple rooms. Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children. Mentor and develop Room Leaders, promoting a collaborative and high-performing team. Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs. Foster strong relationships with parents, keeping them informed of their child's development. Ensure compliance with health, safety, and safeguarding protocols across the centre. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner. Strong leadership, organisational, and communication skills. Ability to foster an inclusive and supportive environment for both children and team members. Take the next step in your leadership career at Busy Bees-apply today!
Dec 15, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our friendly team at Busy Bees in Huntingdon, an Ofsted-rated Good nursery with a capacity of 100 children. We are passionate about providing children with the best start in life and feature five spacious rooms, including a unique sensory room that sets us apart in the area. Our nursery regularly hosts engaging visits from local police, professional photographers, and ZooLab, enriching the children's learning experiences. Conveniently located off Hinchingbrooke Business Park, we are close to the town center and train station for easy access. We offer free parking for our staff, a day off for birthdays, and opportunities for career progression and qualifications. This is a fantastic opportunity to advance your career in early childhood education within a supportive and vibrant environment. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: What to Expect as a Senior Nursery Room Leader: Ensure that educational strategies and practices are consistent across multiple rooms. Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children. Mentor and develop Room Leaders, promoting a collaborative and high-performing team. Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs. Foster strong relationships with parents, keeping them informed of their child's development. Ensure compliance with health, safety, and safeguarding protocols across the centre. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner. Strong leadership, organisational, and communication skills. Ability to foster an inclusive and supportive environment for both children and team members. Take the next step in your leadership career at Busy Bees-apply today!
About The Role A sales role, with no cold calling. A sales role where your attitude and potential is more important than your experience. A role where hard work, a positive mindset and following a process enables you to earn, learn and develop quickly. Interested? Then read on Our Customer Contact Team are key to our business. It's a high-volume phone-based role, where you will contact customers who have applied to us for Car Finance. Your job is to make contact, build rapport, ask some qualification questions and then transfer the customer to one of our experienced Account Managers. We provide a simple sales process to follow, we provide all the warm leads for you to contact. You provide the hard work, positivity and the results from which we to build the foundations for a future career in our Account Management Team. Responsibilities Include Contacting customers to discuss their loan application. Conducting a qualification call to understand the customers needs and where they are up to on their car buying journey. To follow the call structure and sales process provided. To achieve the targets set by the business. To achieve all KPI's around activity and quality. Utilise and update our CRM system. Provide an impeccable customer experience putting the customer at the heart of everything you do. Achieve and maintain appropriate compliance standards. About You An excellent communicator who enjoys working to targets. Experience of working in a fast-paced environment. Hard working determined and resilient. Strong organisational skills and ability to prioritise workload effectively. Extremely self-motivated, enthusiastic and driven by targets and KPI's. Experience of handling objections, ability to understand and promptly respond to customer needs. About Us Monthly Bonus. Uncapped commission. Subsidised Onsite Parking. Free fruit, barista bar and juice bar. Onsite gym. Free transport to and from Piccadilly. Birthday off! Enhanced maternity, paternity and adoption leave pay. Time off from day-one for fertility appointments. Discount club. Healthcare Cash plan. Free Employee Assistance Programme. Excellent career progression across the business. Car Finance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.
Dec 15, 2025
Full time
About The Role A sales role, with no cold calling. A sales role where your attitude and potential is more important than your experience. A role where hard work, a positive mindset and following a process enables you to earn, learn and develop quickly. Interested? Then read on Our Customer Contact Team are key to our business. It's a high-volume phone-based role, where you will contact customers who have applied to us for Car Finance. Your job is to make contact, build rapport, ask some qualification questions and then transfer the customer to one of our experienced Account Managers. We provide a simple sales process to follow, we provide all the warm leads for you to contact. You provide the hard work, positivity and the results from which we to build the foundations for a future career in our Account Management Team. Responsibilities Include Contacting customers to discuss their loan application. Conducting a qualification call to understand the customers needs and where they are up to on their car buying journey. To follow the call structure and sales process provided. To achieve the targets set by the business. To achieve all KPI's around activity and quality. Utilise and update our CRM system. Provide an impeccable customer experience putting the customer at the heart of everything you do. Achieve and maintain appropriate compliance standards. About You An excellent communicator who enjoys working to targets. Experience of working in a fast-paced environment. Hard working determined and resilient. Strong organisational skills and ability to prioritise workload effectively. Extremely self-motivated, enthusiastic and driven by targets and KPI's. Experience of handling objections, ability to understand and promptly respond to customer needs. About Us Monthly Bonus. Uncapped commission. Subsidised Onsite Parking. Free fruit, barista bar and juice bar. Onsite gym. Free transport to and from Piccadilly. Birthday off! Enhanced maternity, paternity and adoption leave pay. Time off from day-one for fertility appointments. Discount club. Healthcare Cash plan. Free Employee Assistance Programme. Excellent career progression across the business. Car Finance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.
About Birdie At Birdie, we're reimagining care for older adults. We're building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care. We're not here to tinker at the edges. We're here to radically transform a broken system. That's why we've built an all-in-one platform that supported over 30 million care visits in 2023 and more than 60 million in 2024 and we continue to grow our impact. We're scaling fast, but staying true to our purpose. That's why we're proud to be a B Corp, using business as a force for good Founded in 2017, Birdie is backed by world-class investors like Index Ventures, Sofina and Omers. In 2023, we ranked in the Deloitte Fast 50, making us one of the fastest-growing tech companies in the UK. You can check out more about our impact and recognition here. But speed isn't the point. Impact is. Your mission As an Enterprise Customer Success Manager, your mission is to be the strategic, embedded partner for our largest and most complex clients. You won't just manage accounts; you'll be an extension of their team. The ultimate goal is to drive maximum value from the Birdie platform by deeply embedding our technology into their core business and operational strategy. When these major care businesses grow, we grow. You are the key to unlocking long-term growth and partnership with our most valuable accounts. You'll work alongside our Implementation Managers to ensure their success and retention but will also shape Birdie's future by acting as the definitive Voice of the Customer, directly influencing our product roadmap and operational strategy. How you will contribute This is a hands-on, strategic role that requires both executive-level influence and a deep dive into operational details. You will manage a varied portfolio of clients, including our three of our most critical, high-value enterprise accounts, as well as some medium and smaller partners. You'll be an embedded, trusted advisor by building strong, multi-level relationships, from C-level executives through to the frontline staff. You'll lead regular strategic review meetings to align Birdie with their long-term business goals. You'll drive adoption and value by ensuring partners are using all of Birdie's functionality. You'll diagnose gaps in adoption and coach partners into better ways of working to ensure they gain maximum benefit from the platform. You'll design and lead strategies that improve partner retention and identify expansion opportunities. You'll coordinate internally with Sales, Product & Marketing to make sure every partner is maximizing the value they get from Birdie. As we continuously iterate our product, you'll be responsible for ensuring our clients are always up-to-date and successfully adopting new features. You'll communicate these changes and guide them through using the latest functionality to maximise their value. You'll act as the Voice of the Customer by serving as the link between our largest clients and our internal teams. You'll bring their complex feedback, strategic goals, and use cases to Product and Engineering to actively shape what we build next to meet the needs of our partners. You'll thrive here if You have strong Enterprise Customer Success or Strategic Account Management experience, specifically working with C-level stakeholders in complex organisations You bring direct experience from the social care sector, meaning you already understand the operational realities and challenges our partners face You have great project management skills with a proven ability to handle complexity, managing several high-priority partner initiatives at the same time You are an excellent communicator with the ability to build strong relationships - engaging effectively with stakeholders at all levels You genuinely care, our partners need someone that is friendly, empathetic and genuinely helping them to deliver high quality care to their clients You're excited by pace, ambiguity and the chance to shape things from the ground up. You understand that our Product is evolving, and you want to be part of that journey! You value autonomy, radical honesty, and building great things with great people Imposter syndrome is real - and we don't expect you to tick every box. If you're excited about our mission and think you could make a difference here, we want to hear from you. What you'll get from us We believe people do their best work when they're supported, trusted and inspired. Here's how we build a world-class employee experience: Compensation Competitive base salary, reviewed against benchmarks annually Generous stock options - because we're building this together Bi-annual performance cycles with individual compensation reviews Learning & Growth Annual personal learning budget and access to training, coaching and mentorship Time and space for growth - you set your development goals, we back them Flexible Working Hybrid working - 2 days per week in our incredible London HQ Budget to set up your home workspace Regular in-person meetups, socials and offsites Time Off 33 days holiday (25 days + public holidays) Extra day off on your birthday (use it whenever you like!) Company shutdown between Christmas and New Year 2 volunteering days each year to give back to causes that matter Family-first Policies Industry leading paid primary and secondary caregiver leave 5 paid days for fertility treatments for those who need it Private health insurance with AXA Wellbeing perks via Happl (gym discounts, mental health support, and more) Other Perks Cycle to work scheme 4% employer pension contribution when you contribute 5% (UK) A deeply human, radically transparent culture Why Birdie? Because you want to do meaningful work that improves lives - and grow at speed while doing it. We're building more than a product - we're building a movement. A movement to show that tech, when built with empathy and integrity, can change lives. We're a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence. Equal Opportunities Statement We're committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity or lived experience. Need adjustments or support during the application process? Let us know. We're here to help. Ready to build the future of care? Apply now. Be part of something that matters.
Dec 15, 2025
Full time
About Birdie At Birdie, we're reimagining care for older adults. We're building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care. We're not here to tinker at the edges. We're here to radically transform a broken system. That's why we've built an all-in-one platform that supported over 30 million care visits in 2023 and more than 60 million in 2024 and we continue to grow our impact. We're scaling fast, but staying true to our purpose. That's why we're proud to be a B Corp, using business as a force for good Founded in 2017, Birdie is backed by world-class investors like Index Ventures, Sofina and Omers. In 2023, we ranked in the Deloitte Fast 50, making us one of the fastest-growing tech companies in the UK. You can check out more about our impact and recognition here. But speed isn't the point. Impact is. Your mission As an Enterprise Customer Success Manager, your mission is to be the strategic, embedded partner for our largest and most complex clients. You won't just manage accounts; you'll be an extension of their team. The ultimate goal is to drive maximum value from the Birdie platform by deeply embedding our technology into their core business and operational strategy. When these major care businesses grow, we grow. You are the key to unlocking long-term growth and partnership with our most valuable accounts. You'll work alongside our Implementation Managers to ensure their success and retention but will also shape Birdie's future by acting as the definitive Voice of the Customer, directly influencing our product roadmap and operational strategy. How you will contribute This is a hands-on, strategic role that requires both executive-level influence and a deep dive into operational details. You will manage a varied portfolio of clients, including our three of our most critical, high-value enterprise accounts, as well as some medium and smaller partners. You'll be an embedded, trusted advisor by building strong, multi-level relationships, from C-level executives through to the frontline staff. You'll lead regular strategic review meetings to align Birdie with their long-term business goals. You'll drive adoption and value by ensuring partners are using all of Birdie's functionality. You'll diagnose gaps in adoption and coach partners into better ways of working to ensure they gain maximum benefit from the platform. You'll design and lead strategies that improve partner retention and identify expansion opportunities. You'll coordinate internally with Sales, Product & Marketing to make sure every partner is maximizing the value they get from Birdie. As we continuously iterate our product, you'll be responsible for ensuring our clients are always up-to-date and successfully adopting new features. You'll communicate these changes and guide them through using the latest functionality to maximise their value. You'll act as the Voice of the Customer by serving as the link between our largest clients and our internal teams. You'll bring their complex feedback, strategic goals, and use cases to Product and Engineering to actively shape what we build next to meet the needs of our partners. You'll thrive here if You have strong Enterprise Customer Success or Strategic Account Management experience, specifically working with C-level stakeholders in complex organisations You bring direct experience from the social care sector, meaning you already understand the operational realities and challenges our partners face You have great project management skills with a proven ability to handle complexity, managing several high-priority partner initiatives at the same time You are an excellent communicator with the ability to build strong relationships - engaging effectively with stakeholders at all levels You genuinely care, our partners need someone that is friendly, empathetic and genuinely helping them to deliver high quality care to their clients You're excited by pace, ambiguity and the chance to shape things from the ground up. You understand that our Product is evolving, and you want to be part of that journey! You value autonomy, radical honesty, and building great things with great people Imposter syndrome is real - and we don't expect you to tick every box. If you're excited about our mission and think you could make a difference here, we want to hear from you. What you'll get from us We believe people do their best work when they're supported, trusted and inspired. Here's how we build a world-class employee experience: Compensation Competitive base salary, reviewed against benchmarks annually Generous stock options - because we're building this together Bi-annual performance cycles with individual compensation reviews Learning & Growth Annual personal learning budget and access to training, coaching and mentorship Time and space for growth - you set your development goals, we back them Flexible Working Hybrid working - 2 days per week in our incredible London HQ Budget to set up your home workspace Regular in-person meetups, socials and offsites Time Off 33 days holiday (25 days + public holidays) Extra day off on your birthday (use it whenever you like!) Company shutdown between Christmas and New Year 2 volunteering days each year to give back to causes that matter Family-first Policies Industry leading paid primary and secondary caregiver leave 5 paid days for fertility treatments for those who need it Private health insurance with AXA Wellbeing perks via Happl (gym discounts, mental health support, and more) Other Perks Cycle to work scheme 4% employer pension contribution when you contribute 5% (UK) A deeply human, radically transparent culture Why Birdie? Because you want to do meaningful work that improves lives - and grow at speed while doing it. We're building more than a product - we're building a movement. A movement to show that tech, when built with empathy and integrity, can change lives. We're a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence. Equal Opportunities Statement We're committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity or lived experience. Need adjustments or support during the application process? Let us know. We're here to help. Ready to build the future of care? Apply now. Be part of something that matters.
We Make Morrisons From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities click apply for full job details
Dec 15, 2025
Contractor
We Make Morrisons From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This challenging position sits within BDO's market-leading Financial Modelling & Assurance Services team, providing a range of financial model related services to a large portfolio of global blue-chip corporates, banks, financial institutions and funds in relation to major infrastructure, energy and utility projects, often working with the assistance of our global network. These parties are involved in the design, build, finance and operation of multi-million and, in some cases, multi-billion pound projects, either in the private sector or under government procurement frameworks. The diverse range of projects we support range from: petrochemical plants, LNG trains, water de-salination plants, and IWPP projects in the Middle East; to wind and rail projects across the UK and Europe; to government sponsored transport projects in the Benelux region; to digital infrastructure and waste to energy projects across the UK. You'll be someone with: A finance related qualification, preferably ACA/ACCA or equivalent A track record of developing complex financial models to clients on a timely basis over the whole engagement lifecycle that are in line with the agreed specifications Good experience and a track record of leading/managing model build assignments Although not essential some prior experience of model assurance and review assignments would be helpful Good project management skills and a desire to take ownership of the work product You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This challenging position sits within BDO's market-leading Financial Modelling & Assurance Services team, providing a range of financial model related services to a large portfolio of global blue-chip corporates, banks, financial institutions and funds in relation to major infrastructure, energy and utility projects, often working with the assistance of our global network. These parties are involved in the design, build, finance and operation of multi-million and, in some cases, multi-billion pound projects, either in the private sector or under government procurement frameworks. The diverse range of projects we support range from: petrochemical plants, LNG trains, water de-salination plants, and IWPP projects in the Middle East; to wind and rail projects across the UK and Europe; to government sponsored transport projects in the Benelux region; to digital infrastructure and waste to energy projects across the UK. You'll be someone with: A finance related qualification, preferably ACA/ACCA or equivalent A track record of developing complex financial models to clients on a timely basis over the whole engagement lifecycle that are in line with the agreed specifications Good experience and a track record of leading/managing model build assignments Although not essential some prior experience of model assurance and review assignments would be helpful Good project management skills and a desire to take ownership of the work product You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Thames Water Utilities Limited
Maidenhead, Berkshire
White Waltham STW, White Waltham, Maidenhead, Waltham Road, SL6 3JD Job title Transport Supervisor Ref 42385 Division Asset Operations & Capital Delivery Location White Waltham STW, White Waltham, Maidenhead, Waltham Road, SL6 3JD Contract type Permanent Full/Part-time Full-time Hours 45 hours per week Salary Offering up to £52,000 per annum depending on experience and skills Job grade B Closing date 26/12/2025 This is a fantastic opportunity for an experienced fleet or transport team leader to embark on the next level of your career. As Transport Supervisor, you will support the Transport Manager and you will both work in unison to successfully manage the day-to-day running of our logistics centre, which is a centralised operation, providing a single point of contact for our operational business. Your role will be to maintain consistently high standards and reliability across the team of drivers. These include both waste and water tankers, HIAB vehicles from 7.5t up to 26t with beavertail and various vans and trailers. What you will be doing as a Transport Supervisor The Transport Supervisor role sits within our Logistics Management Centre (LMC) and supports the business in providing cost-effective delivery of inventory and logistics solutions through the driving and operating of LGV and HGV vehicles. Your key duties will include: Managing driver performance and being the main point of contact to ensure all driving requirements across the team of LMC drivers are managed and delivered. Providing initial training, periodic assessments and relevant refresher training to ensure all drivers to ensure they are aware and adhering to current legislation. Ensuring vehicles are compliant, ready for use, and any defects are recorded and actioned. Ensuring the safe and secure loading and unloading of vehicles through appropriate training and checks. Ensuring compliance with transport legislation, including drivers' hours regulations and Working Time Directives in line with the 'O' licence legislation and company procedures. Maintaining a safe and fuel-efficient approach to driving, to minimise the risk to yourself, your team and other road users, and optimise vehicle running costs. Being accountable for the safe and secure parking of vehicles in your charge. For this role, a UK driving licence is required as you may be travelling to multiple sites. Location - White Waltham STW, Maidenhead. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Be happy working on a rotational shift pattern, including days and nights. Have previous experience managing a team of drivers and their performance. Have extensive knowledge of driving and operating tankers and HIAB. Demonstrate clear knowledge of Transport law and the Road Traffic Act. Have a working knowledge of Drivers' Hours rules and Working Time regulations. Holding an HGV licence with Tacho and CPC is desirable. What's in it for you? Offering up to £52,000 per annum, depending on experience and skills. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Dec 15, 2025
Full time
White Waltham STW, White Waltham, Maidenhead, Waltham Road, SL6 3JD Job title Transport Supervisor Ref 42385 Division Asset Operations & Capital Delivery Location White Waltham STW, White Waltham, Maidenhead, Waltham Road, SL6 3JD Contract type Permanent Full/Part-time Full-time Hours 45 hours per week Salary Offering up to £52,000 per annum depending on experience and skills Job grade B Closing date 26/12/2025 This is a fantastic opportunity for an experienced fleet or transport team leader to embark on the next level of your career. As Transport Supervisor, you will support the Transport Manager and you will both work in unison to successfully manage the day-to-day running of our logistics centre, which is a centralised operation, providing a single point of contact for our operational business. Your role will be to maintain consistently high standards and reliability across the team of drivers. These include both waste and water tankers, HIAB vehicles from 7.5t up to 26t with beavertail and various vans and trailers. What you will be doing as a Transport Supervisor The Transport Supervisor role sits within our Logistics Management Centre (LMC) and supports the business in providing cost-effective delivery of inventory and logistics solutions through the driving and operating of LGV and HGV vehicles. Your key duties will include: Managing driver performance and being the main point of contact to ensure all driving requirements across the team of LMC drivers are managed and delivered. Providing initial training, periodic assessments and relevant refresher training to ensure all drivers to ensure they are aware and adhering to current legislation. Ensuring vehicles are compliant, ready for use, and any defects are recorded and actioned. Ensuring the safe and secure loading and unloading of vehicles through appropriate training and checks. Ensuring compliance with transport legislation, including drivers' hours regulations and Working Time Directives in line with the 'O' licence legislation and company procedures. Maintaining a safe and fuel-efficient approach to driving, to minimise the risk to yourself, your team and other road users, and optimise vehicle running costs. Being accountable for the safe and secure parking of vehicles in your charge. For this role, a UK driving licence is required as you may be travelling to multiple sites. Location - White Waltham STW, Maidenhead. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Be happy working on a rotational shift pattern, including days and nights. Have previous experience managing a team of drivers and their performance. Have extensive knowledge of driving and operating tankers and HIAB. Demonstrate clear knowledge of Transport law and the Road Traffic Act. Have a working knowledge of Drivers' Hours rules and Working Time regulations. Holding an HGV licence with Tacho and CPC is desirable. What's in it for you? Offering up to £52,000 per annum, depending on experience and skills. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This challenging position sits within BDO's market-leading Financial Modelling & Assurance Services team, providing a range of financial model related services to a large portfolio of global blue-chip corporates, banks, financial institutions and funds in relation to major infrastructure, energy and utility projects, often working with the assistance of our global network. These parties are involved in the design, build, finance and operation of multi-million and, in some cases, multi-billion pound projects, either in the private sector or under government procurement frameworks. The diverse range of projects we support range from: petrochemical plants, LNG trains, water de-salination plants, and IWPP projects in the Middle East; to wind and rail projects across the UK and Europe; to government sponsored transport projects in the Benelux region; to digital infrastructure and waste to energy projects across the UK. You'll be someone with: A finance related qualification, preferably ACA/ACCA or equivalent A track record of developing complex financial models to clients on a timely basis over the whole engagement lifecycle that are in line with the agreed specifications Good experience and a track record of leading/managing model build assignments Although not essential some prior experience of model assurance and review assignments would be helpful Good project management skills and a desire to take ownership of the work product You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This challenging position sits within BDO's market-leading Financial Modelling & Assurance Services team, providing a range of financial model related services to a large portfolio of global blue-chip corporates, banks, financial institutions and funds in relation to major infrastructure, energy and utility projects, often working with the assistance of our global network. These parties are involved in the design, build, finance and operation of multi-million and, in some cases, multi-billion pound projects, either in the private sector or under government procurement frameworks. The diverse range of projects we support range from: petrochemical plants, LNG trains, water de-salination plants, and IWPP projects in the Middle East; to wind and rail projects across the UK and Europe; to government sponsored transport projects in the Benelux region; to digital infrastructure and waste to energy projects across the UK. You'll be someone with: A finance related qualification, preferably ACA/ACCA or equivalent A track record of developing complex financial models to clients on a timely basis over the whole engagement lifecycle that are in line with the agreed specifications Good experience and a track record of leading/managing model build assignments Although not essential some prior experience of model assurance and review assignments would be helpful Good project management skills and a desire to take ownership of the work product You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Audit Stream L&D - Compliance and Regulation Lead page is loaded Audit Stream L&D - Compliance and Regulation Lead Apply locations London Bristol Manchester Liverpool Ipswich time type Full time posted on Posted 16 Days Ago job requisition id R18371 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. An exciting opportunity has arisen within Audit Stream L&D for an experienced Senior Manager or equivalent level to join the function's Leadership Team (LT). We are looking for a talented, high performing and ambitious individual to oversee and manage our compliance and regulatory reporting activities. This role reports to the Director - Audit Learning and Development Strategic Operations (ALDSO) who leads the function and reports into the Head of People and Culture on the Audit Executive (Partner Sponsor for L&D). The Compliance and Regulation Lead (CAR) oversees compliance and regulatory reporting for the function. They work with the ALDSO, the Business Partnering and Learning Implementation Lead (BPI), and the Development and Monitoring Lead (DAM), as part of the LT, to deliver the Audit Stream L&D Strategy and maintain the curriculum, ensuring it meets quality standards, supports wider people initiatives, and complies with regulatory reporting requirements. You'll be responsible for: Supporting the scoping, design, development, delivery and evaluation our curriculum to ensure effective learning and compliance with reporting requirements (internal and external) Coordinating stakeholders such as the Audit Quality Directorate (AQD) and the ISQM (UK) 1 team to understand compliance and regulatory reporting requirements and develop appropriate responses Providing insights into the latest thinking and best practice around L&D operations (supported by the Operations Manager and wider team) to optimise our systems, processes and controls Acting as a key liaison for internal stakeholders such as Quality & Risk Management (QRM) and Root Cause Analysis (RCA) Supporting the firm's engagement with regulators in relation to Audit Stream L&D activities, under the direction of the ALDSO, both in respect to leading responses to formal information requests and meeting with the regulators Communicating: Overseeing compliance monitoring and reporting for all Audit L&D programmes, providing regular updates on our compliance status and actively managing any identified risks Leading on response to all internal and external compliance requests supported by the wider team (with appropriate review and sign off from the ALDSO / LT) Working alongside the other LT members to deliver the Audit Stream L&D Strategy Lead, engage and share key messages with the L&D team to support effective achievement of L&D goals Acting as a compliance expert, advising the wider team and business leaders as appropriate Assessing and managing risks in the L&D processes, considering wider factors such as our People Priorities and Quality Findings Supporting the DAM with the development of the learner profiling tool(s) and associated validations process to ensure compliance risks as appropriately managed Reviewing Audit L&D dashboards and recommending enhancements with a particular focus on balancing compliance needs with learning effectiveness Maintaining our quality assurance processes, ensuring effective systems, processes and controls are in place Provide coaching and support to the wider team in the fulfilment of their duties Advocate L&D activities in the business as appropriate to support effective learning culture in the Stream Working as part of the Leadership Team to achieve our Audit L&D objectives Coordinating all compliance or regulatory reporting data with the support of the DAM and the MRC and Ops teams Supporting the ALDSO with regulatory compliance matters, through developing successful long-term strategic relationships with the Audit Stream and the regulators Representing BDO Audit Stream L&D at external events Bringing the latest thinking and innovation to the operational and compliance processes within L&D, enhancing the efficiency of the team and maintaining our system of quality management to support compliance and manage regulatory risk Advocating change where needed, leading by example and seeking support as appropriate Required skills and experience Experienced Senior Manager (or equivalent), ideally with a background in Learning & Development / Adult Education background Formal L&D qualifications would be an advantage but are not essential, subject to proven experience Strong understanding of Audit including the regulatory environment Previous experience in compliance and quality management systems would be beneficial Proven ability to build and maintain strong working relationships with senior stakeholders (internal and external) Proven managerial and leadership skills - the ability to inspire, engage and support teams in the development and execution of strategic and operational plans Strong project management skills are crucial - demonstrated ability to manage multiple projects and deliver these to time and to expected quality standards Ability to pragmatically problem solve and generate commercially viable solutions Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 8,000 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients . click apply for full job details
Dec 15, 2025
Full time
Audit Stream L&D - Compliance and Regulation Lead page is loaded Audit Stream L&D - Compliance and Regulation Lead Apply locations London Bristol Manchester Liverpool Ipswich time type Full time posted on Posted 16 Days Ago job requisition id R18371 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. An exciting opportunity has arisen within Audit Stream L&D for an experienced Senior Manager or equivalent level to join the function's Leadership Team (LT). We are looking for a talented, high performing and ambitious individual to oversee and manage our compliance and regulatory reporting activities. This role reports to the Director - Audit Learning and Development Strategic Operations (ALDSO) who leads the function and reports into the Head of People and Culture on the Audit Executive (Partner Sponsor for L&D). The Compliance and Regulation Lead (CAR) oversees compliance and regulatory reporting for the function. They work with the ALDSO, the Business Partnering and Learning Implementation Lead (BPI), and the Development and Monitoring Lead (DAM), as part of the LT, to deliver the Audit Stream L&D Strategy and maintain the curriculum, ensuring it meets quality standards, supports wider people initiatives, and complies with regulatory reporting requirements. You'll be responsible for: Supporting the scoping, design, development, delivery and evaluation our curriculum to ensure effective learning and compliance with reporting requirements (internal and external) Coordinating stakeholders such as the Audit Quality Directorate (AQD) and the ISQM (UK) 1 team to understand compliance and regulatory reporting requirements and develop appropriate responses Providing insights into the latest thinking and best practice around L&D operations (supported by the Operations Manager and wider team) to optimise our systems, processes and controls Acting as a key liaison for internal stakeholders such as Quality & Risk Management (QRM) and Root Cause Analysis (RCA) Supporting the firm's engagement with regulators in relation to Audit Stream L&D activities, under the direction of the ALDSO, both in respect to leading responses to formal information requests and meeting with the regulators Communicating: Overseeing compliance monitoring and reporting for all Audit L&D programmes, providing regular updates on our compliance status and actively managing any identified risks Leading on response to all internal and external compliance requests supported by the wider team (with appropriate review and sign off from the ALDSO / LT) Working alongside the other LT members to deliver the Audit Stream L&D Strategy Lead, engage and share key messages with the L&D team to support effective achievement of L&D goals Acting as a compliance expert, advising the wider team and business leaders as appropriate Assessing and managing risks in the L&D processes, considering wider factors such as our People Priorities and Quality Findings Supporting the DAM with the development of the learner profiling tool(s) and associated validations process to ensure compliance risks as appropriately managed Reviewing Audit L&D dashboards and recommending enhancements with a particular focus on balancing compliance needs with learning effectiveness Maintaining our quality assurance processes, ensuring effective systems, processes and controls are in place Provide coaching and support to the wider team in the fulfilment of their duties Advocate L&D activities in the business as appropriate to support effective learning culture in the Stream Working as part of the Leadership Team to achieve our Audit L&D objectives Coordinating all compliance or regulatory reporting data with the support of the DAM and the MRC and Ops teams Supporting the ALDSO with regulatory compliance matters, through developing successful long-term strategic relationships with the Audit Stream and the regulators Representing BDO Audit Stream L&D at external events Bringing the latest thinking and innovation to the operational and compliance processes within L&D, enhancing the efficiency of the team and maintaining our system of quality management to support compliance and manage regulatory risk Advocating change where needed, leading by example and seeking support as appropriate Required skills and experience Experienced Senior Manager (or equivalent), ideally with a background in Learning & Development / Adult Education background Formal L&D qualifications would be an advantage but are not essential, subject to proven experience Strong understanding of Audit including the regulatory environment Previous experience in compliance and quality management systems would be beneficial Proven ability to build and maintain strong working relationships with senior stakeholders (internal and external) Proven managerial and leadership skills - the ability to inspire, engage and support teams in the development and execution of strategic and operational plans Strong project management skills are crucial - demonstrated ability to manage multiple projects and deliver these to time and to expected quality standards Ability to pragmatically problem solve and generate commercially viable solutions Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 8,000 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients . click apply for full job details
Vice President - Client Service Analytics, BXMA page is loaded Vice President - Client Service Analytics, BXMAlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: 39949Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Role Overview BXMA designs commingled and customized investment solutions to help institutional investors achieve strong, risk-adjusted performance across asset classes and strategies.Our London-based Investor Relations/Business Development and Analytics teams provide world-class client service to BXMA's European client base while driving business growth in the region.As a Vice President, you will play a pivotal role in: Delivering exceptional client service - ensuring timely, high-quality reporting and responses to ad hoc requests. Advancing business development - creating strategic marketing materials that move prospects through the sales cycle. Enhancing operational excellence - developing tools, processes, and automation to improve the quality and speed of deliverables. Leading and mentoring - guiding a team of highly capable analysts and associates.We are seeking a quick-thinking, analytically driven problem-solver who thrives at the intersection of investment insight and client communication. You should be hands-on, adaptable, and eager to learn with a beginner's mindset, while also capable of building trust-based relationships across the organization - including with senior stakeholders.Over time, you will develop deep expertise in BXMA's product suite, strategic asset allocation, portfolio construction, macroeconomics, and both public and private markets. Key Responsibilities Respond to a wide range of client inquiries regarding BXMA investments. Develop enhanced analytics for client and prospect portfolios, including process automation and efficiency improvements. Lead the team in leveraging data tools and AI across workflows. Create and maintain strategic marketing materials. Produce customized presentations for clients and prospects. Manage the Request for Proposal (RFP) process, assisting with completion where required. Oversee and deliver client reporting for commingled funds, customized accounts, and specialty funds. Lead, mentor, and develop analysts and associates within the team, fostering a culture of analytical rigor and knowledge sharing. Uphold a client service mentality and consistently maintain a high bar for quality in all deliverables. Qualifications Blackstone seeks individuals who are highly motivated, intellectually curious, and have a track record of excellence. The ideal candidate will bring: 4-8 years of relevant experience (investment banking, asset management, alternatives, etc.). Undergraduate and/or postgraduate degree in STEM, Finance, or Economics (preferred). Advanced Excel skills, any experience with VBA/Power Query is a plus. Familiarity with databases and data tools (e.g. Tableau / Snowflake / AWS / AI tools) would be advantageous. Deep knowledge of fund economics, performance attribution, and investor reporting. Strong analytical skills and a problem-solving mindset. Entrepreneurial spirit with a collaborative, team-oriented approach. Exceptional verbal, written, and visual communication skills, with meticulous attention to detail. Sound judgment, confidence, and the ability to work independently on ad hoc projects. Experience fostering a positive team culture and managing multiple direct reports. Strong quantitative and coding skills (Python / R / SQL) are a plus.At Blackstone, you will be part of a culture that values intellectual rigor, collaboration, and innovation. We invest in our people, providing opportunities to grow, lead, and make an impact - both for our clients and the firm.The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
Dec 15, 2025
Full time
Vice President - Client Service Analytics, BXMA page is loaded Vice President - Client Service Analytics, BXMAlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: 39949Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Role Overview BXMA designs commingled and customized investment solutions to help institutional investors achieve strong, risk-adjusted performance across asset classes and strategies.Our London-based Investor Relations/Business Development and Analytics teams provide world-class client service to BXMA's European client base while driving business growth in the region.As a Vice President, you will play a pivotal role in: Delivering exceptional client service - ensuring timely, high-quality reporting and responses to ad hoc requests. Advancing business development - creating strategic marketing materials that move prospects through the sales cycle. Enhancing operational excellence - developing tools, processes, and automation to improve the quality and speed of deliverables. Leading and mentoring - guiding a team of highly capable analysts and associates.We are seeking a quick-thinking, analytically driven problem-solver who thrives at the intersection of investment insight and client communication. You should be hands-on, adaptable, and eager to learn with a beginner's mindset, while also capable of building trust-based relationships across the organization - including with senior stakeholders.Over time, you will develop deep expertise in BXMA's product suite, strategic asset allocation, portfolio construction, macroeconomics, and both public and private markets. Key Responsibilities Respond to a wide range of client inquiries regarding BXMA investments. Develop enhanced analytics for client and prospect portfolios, including process automation and efficiency improvements. Lead the team in leveraging data tools and AI across workflows. Create and maintain strategic marketing materials. Produce customized presentations for clients and prospects. Manage the Request for Proposal (RFP) process, assisting with completion where required. Oversee and deliver client reporting for commingled funds, customized accounts, and specialty funds. Lead, mentor, and develop analysts and associates within the team, fostering a culture of analytical rigor and knowledge sharing. Uphold a client service mentality and consistently maintain a high bar for quality in all deliverables. Qualifications Blackstone seeks individuals who are highly motivated, intellectually curious, and have a track record of excellence. The ideal candidate will bring: 4-8 years of relevant experience (investment banking, asset management, alternatives, etc.). Undergraduate and/or postgraduate degree in STEM, Finance, or Economics (preferred). Advanced Excel skills, any experience with VBA/Power Query is a plus. Familiarity with databases and data tools (e.g. Tableau / Snowflake / AWS / AI tools) would be advantageous. Deep knowledge of fund economics, performance attribution, and investor reporting. Strong analytical skills and a problem-solving mindset. Entrepreneurial spirit with a collaborative, team-oriented approach. Exceptional verbal, written, and visual communication skills, with meticulous attention to detail. Sound judgment, confidence, and the ability to work independently on ad hoc projects. Experience fostering a positive team culture and managing multiple direct reports. Strong quantitative and coding skills (Python / R / SQL) are a plus.At Blackstone, you will be part of a culture that values intellectual rigor, collaboration, and innovation. We invest in our people, providing opportunities to grow, lead, and make an impact - both for our clients and the firm.The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
