ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 10, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Site Education Centre, Royal Albert Edward Infirmary Town Wigan Salary £27,485 - £30,162 per annum, pro rata Salary period Yearly Closing 14/01/:59 Choose Well - Choose WWL Job overview The post holder is responsible for the administration of the Lead Employer training programmes and organisation of quality assurance and improvement for doctors in ensuring that all aspects of the Trust's Medical Education Programmes comply with NHSE requirements and that all assessments and documentation supporting training is produced and organised in a timely manner. The postholder is also required to ensure the timely & successful implementation, application, and reimbursement of Study Leave and Medical Work Experience. The post holder will work with representatives from the Lead Employer and the Trust Human Resources team to plan and co-ordinate the rotation of doctors in training across the Trust and delivery of associated training and education for trainees including Trust and speciality inductions. Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment. Main duties of the job The Medical Education Senior Administrator will be part of a proactive team delivering effective high-quality education and training programmes for junior doctors in training within the Trust. The post holder will support the delivery, organisation, and quality assurance of core & speciality training programmes to ensure that thorough and high-quality audit of medical educational activity takes place within the Trust. The post holder will be responsible for the planning and delivery of Trust & Speciality Inductions for junior doctors on placement at the Trust and to ensure the successful implementation and application of study leave for medical staff within the trust, along with administering the Medical Work Experience Programme for local students. The post holder will support the Head of Medical Education, Library Services & Clinical Skills (HoME) in the development and implementation of medical education programmes, teaching programmes and planning and delivery of induction programmes for: Core and Speciality Trainees (CT/ST) General Practice Speciality Trainees (GPST) Internal Medicine Trainees (IMT) Medical Work Experience Programmes (MWEP) The post holder will ensure that the programmes are in line with local and national standards. This will involve working with, and providing advanced administrative support to, the HoME, Programme Leads, Training Programme Directors and other senior members of the Medical Education team. Working for our organisation Choose Well - Choose WWL Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. People at the Heart Listen and Involve Kind and Respectful WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Detailed job description and main responsibilities Provide quality assurance to support the delivery, organisation, and audit of specialty training programmes Provide administrative support to the Head of Medical Education in respect of speciality training programmes and lead employer trainees including (but not limited to) maintaining databases, collating information, and the delivery & evaluation of teaching Work with Head of Medical Education, Programme Leads, Training Programme Directors and other senior members of the Medical Education team and implement robust systems and processes for assuring the Trust's medical education programmes for CT/ST comply with the requirements of the General Medical Council (GMC), NHS England and Royal Colleges Assemble & Co-ordinate the GPST out of hours rota, ensuring all participants have had adequate induction before working out of hours Co-ordinate and evaluate the Trust and specialty induction programmes in July/August, December, February and April ensuring that these comply with deanery and Trust requirements Be the first point of contact for day-to-day matters relating to Lead Employer trainees' postgraduate education within the department, escalating to the HoME when necessary Provide data and/or reports as required by the HoME for the Trainee Medical Education Committee, preparing action plans and progress reports in a timely manner when required Be responsible for maintaining records of teaching attendance and elevate any concerns Support the HoME to coordinate Trust monitoring visits from HEE as required ensuring relevant evidence and data is available Work collaboratively and co-operatively with the Undergraduate Administration team to streamline current working practices and integrate the postgraduate and undergraduate teams and functions as appropriate Work collaboratively and co-operatively with the Rota Coordinators to ensure rotational trainee information is shared with relevant departments for service planning Deal with very sensitive and confidential information and be responsible for escalating matters appropriately Assist, and provide guidance to, the Clerical Assistant to collectively co-ordinate the on boarding process for Medical Work Experience Programme at the Trust, liaising with external local colleges and internal trust departments to ensure a smooth application process and placement experience for local students Ensure that efficient office procedures and systems are in place to support audit and quality assurance Work independently on all aspects of the role, managing own workload whilst recognising when it is appropriate to seek advice or assistance Work collaboratively with the other members of the department and the Medical Education Manager to maintain an efficient service in the office, especially in times of absence, i.e.: annual leave and sickness leave and providing assistance in times of particular pressure in any area Provide timely information to the Head of Medical Education and Library Services, Medical Education Manager and the Director of Medical Education for inclusion in the annual report to the deanery when requested Establish and maintain effective, accurate and where appropriate, confidential filing system, ensuring files and specific information can be easily retrieved Ensure the successful implementation, application and reimbursement of study leave for medical staff within the Trust, ensuring that all new Consultants, SAS and Locally Employed doctors are made aware of their study leave entitlements so funding/leave can be accessed equitably Be the first point of contact for all Study Leave queries with responsibility for the Tracker2 electronic Study Leave system, processing applications and pulling off system reports when required To maintain own current awareness of NHS issues, local and national health policy To undertake and participate in Trust-wide initiatives To identify own training and development needs and undertake appropriate training and education as required To work in accordance with the corporate objectives To maintain confidentiality at all times in accordance with the NHS and professional codes To undertake any additional duties in accordance with the grade and nature of the post Attend appropriate regional meetings in relation to specialty training and represent the Trust and Medical Education Department at these events Develop and maintain close working links with NHSE staff who are involved with specialty training Contact all new locally employed doctors requesting information so study leave/funding can be equitably accessed To provide short-term cover for colleagues during periods of leave Ordering of non-stock items Ensure effective use of resources within own role Have devolved responsibility for individual study leave allowances and to ensure that processes and policies are followed in the application & claims of study leave budgets for medical staff Provide cover for evening and weekend meetings on a rota basis Person specification Qualifications GCSE or equivalent level of education NVQ Level 4 in Business Administration or equivalent ECDL or equivalent Experience Previous NHS experience 3 years experience in an administrative role Experience of working independently Experience of team working Experience of working in Medical Education Experience of using presentation/AV equipment Supervisory Experience Skills Ability to multitask and manage own workload, re prioritising regularly to ensure deadlines are met A good level of literacy and numeracy skills and the ability to maintain accuracy to high standards Ability to communicate clearly & confidently both in verbal and written communication to all levels of staff Able to deal with difficult situations . click apply for full job details
Jan 10, 2026
Full time
Site Education Centre, Royal Albert Edward Infirmary Town Wigan Salary £27,485 - £30,162 per annum, pro rata Salary period Yearly Closing 14/01/:59 Choose Well - Choose WWL Job overview The post holder is responsible for the administration of the Lead Employer training programmes and organisation of quality assurance and improvement for doctors in ensuring that all aspects of the Trust's Medical Education Programmes comply with NHSE requirements and that all assessments and documentation supporting training is produced and organised in a timely manner. The postholder is also required to ensure the timely & successful implementation, application, and reimbursement of Study Leave and Medical Work Experience. The post holder will work with representatives from the Lead Employer and the Trust Human Resources team to plan and co-ordinate the rotation of doctors in training across the Trust and delivery of associated training and education for trainees including Trust and speciality inductions. Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment. Main duties of the job The Medical Education Senior Administrator will be part of a proactive team delivering effective high-quality education and training programmes for junior doctors in training within the Trust. The post holder will support the delivery, organisation, and quality assurance of core & speciality training programmes to ensure that thorough and high-quality audit of medical educational activity takes place within the Trust. The post holder will be responsible for the planning and delivery of Trust & Speciality Inductions for junior doctors on placement at the Trust and to ensure the successful implementation and application of study leave for medical staff within the trust, along with administering the Medical Work Experience Programme for local students. The post holder will support the Head of Medical Education, Library Services & Clinical Skills (HoME) in the development and implementation of medical education programmes, teaching programmes and planning and delivery of induction programmes for: Core and Speciality Trainees (CT/ST) General Practice Speciality Trainees (GPST) Internal Medicine Trainees (IMT) Medical Work Experience Programmes (MWEP) The post holder will ensure that the programmes are in line with local and national standards. This will involve working with, and providing advanced administrative support to, the HoME, Programme Leads, Training Programme Directors and other senior members of the Medical Education team. Working for our organisation Choose Well - Choose WWL Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. People at the Heart Listen and Involve Kind and Respectful WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Detailed job description and main responsibilities Provide quality assurance to support the delivery, organisation, and audit of specialty training programmes Provide administrative support to the Head of Medical Education in respect of speciality training programmes and lead employer trainees including (but not limited to) maintaining databases, collating information, and the delivery & evaluation of teaching Work with Head of Medical Education, Programme Leads, Training Programme Directors and other senior members of the Medical Education team and implement robust systems and processes for assuring the Trust's medical education programmes for CT/ST comply with the requirements of the General Medical Council (GMC), NHS England and Royal Colleges Assemble & Co-ordinate the GPST out of hours rota, ensuring all participants have had adequate induction before working out of hours Co-ordinate and evaluate the Trust and specialty induction programmes in July/August, December, February and April ensuring that these comply with deanery and Trust requirements Be the first point of contact for day-to-day matters relating to Lead Employer trainees' postgraduate education within the department, escalating to the HoME when necessary Provide data and/or reports as required by the HoME for the Trainee Medical Education Committee, preparing action plans and progress reports in a timely manner when required Be responsible for maintaining records of teaching attendance and elevate any concerns Support the HoME to coordinate Trust monitoring visits from HEE as required ensuring relevant evidence and data is available Work collaboratively and co-operatively with the Undergraduate Administration team to streamline current working practices and integrate the postgraduate and undergraduate teams and functions as appropriate Work collaboratively and co-operatively with the Rota Coordinators to ensure rotational trainee information is shared with relevant departments for service planning Deal with very sensitive and confidential information and be responsible for escalating matters appropriately Assist, and provide guidance to, the Clerical Assistant to collectively co-ordinate the on boarding process for Medical Work Experience Programme at the Trust, liaising with external local colleges and internal trust departments to ensure a smooth application process and placement experience for local students Ensure that efficient office procedures and systems are in place to support audit and quality assurance Work independently on all aspects of the role, managing own workload whilst recognising when it is appropriate to seek advice or assistance Work collaboratively with the other members of the department and the Medical Education Manager to maintain an efficient service in the office, especially in times of absence, i.e.: annual leave and sickness leave and providing assistance in times of particular pressure in any area Provide timely information to the Head of Medical Education and Library Services, Medical Education Manager and the Director of Medical Education for inclusion in the annual report to the deanery when requested Establish and maintain effective, accurate and where appropriate, confidential filing system, ensuring files and specific information can be easily retrieved Ensure the successful implementation, application and reimbursement of study leave for medical staff within the Trust, ensuring that all new Consultants, SAS and Locally Employed doctors are made aware of their study leave entitlements so funding/leave can be accessed equitably Be the first point of contact for all Study Leave queries with responsibility for the Tracker2 electronic Study Leave system, processing applications and pulling off system reports when required To maintain own current awareness of NHS issues, local and national health policy To undertake and participate in Trust-wide initiatives To identify own training and development needs and undertake appropriate training and education as required To work in accordance with the corporate objectives To maintain confidentiality at all times in accordance with the NHS and professional codes To undertake any additional duties in accordance with the grade and nature of the post Attend appropriate regional meetings in relation to specialty training and represent the Trust and Medical Education Department at these events Develop and maintain close working links with NHSE staff who are involved with specialty training Contact all new locally employed doctors requesting information so study leave/funding can be equitably accessed To provide short-term cover for colleagues during periods of leave Ordering of non-stock items Ensure effective use of resources within own role Have devolved responsibility for individual study leave allowances and to ensure that processes and policies are followed in the application & claims of study leave budgets for medical staff Provide cover for evening and weekend meetings on a rota basis Person specification Qualifications GCSE or equivalent level of education NVQ Level 4 in Business Administration or equivalent ECDL or equivalent Experience Previous NHS experience 3 years experience in an administrative role Experience of working independently Experience of team working Experience of working in Medical Education Experience of using presentation/AV equipment Supervisory Experience Skills Ability to multitask and manage own workload, re prioritising regularly to ensure deadlines are met A good level of literacy and numeracy skills and the ability to maintain accuracy to high standards Ability to communicate clearly & confidently both in verbal and written communication to all levels of staff Able to deal with difficult situations . click apply for full job details
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ' into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Jan 10, 2026
Full time
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ' into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Multiskilled Maintenance Enginee r to join our Central Production Unit based in Park Royal. Role Purpose: This position supports the smooth running of production equipment and site facilities at our CPU ensuring optimal machinery performance and reliability. It delivers mechanical & electrical reactive and planned maintenance activity on factory buildings, fabrication, machinery, equipment and services. Working hours Variable shift times following a 4 on 4 off 12 hours shift pattern covering 24hr period KEY RESPONSIBILITIES: Proactive PPM completion & equipment sustainability Reactive Repairs: Respond promptly and effectively to machinery breakdowns. Use fault-finding skills to resolve issues and restore production to minimise lost time in manufacturing. Communicate effectively with Managers in Manufacturing, Technical & Supply Chain teams regarding production downtime and progress in facilitating repairs . Return all machines / areas worked on, to manufacturing group production managers in a controlled manner. Installation & Commissioning: Assist with the installation and commissioning of fabrication, new equipment and production lines, ensuring timely and efficient start-up. Compliance & Safety: Maintain compliance with food safety and health & safety regulations at all times, adhering to Wasabi s standards and policies. Ensure all maintenance activities are carried out in accordance with company Safety, Quality & Environmental standards. Raise near misses and report all unsafe conditions observed via the company safety management system. Documentation: Accurately record maintenance activities, including work completed, parts used, and any issues identified using the site s CMMS system. Equipment Improvement: Support continuous improvement of machinery performance through regular inspections, adjustments, and component upgrades. Sustainability: Support our Wasabi Seiyaku (ESG pledge) by considering energy efficiency, waste reduction, and sustainability when delivering engineering solutions. Complete Machine Breakdown Reports (MBRs) as required to prevent recurrence of major breakdowns using root cause analysis. Design out recurring breakdown issues using 8 Step Practical Problem Solving. Create & continuously improve PPM routines to increase equipment reliability. Log all maintenance activities and parts used onto the company Computerised Maintenance Management System (CMMS). Log all data required for Key Performance Indicators (KPIs) and achieve KPI targets set by Lead Engineer and Engineering Maintenance Manager Identify opportunities to reduce maintenance costs by reducing unnecessary machine breakdowns or parts use. THE CANDIDATE The ideal candidate is a multi-skilled engineer with electrical, mechanical & PLC control capabilities. Qualified to one of these or equivalent is desirable. HNC or HND Electrical BIAS NVQ Level 3 in Electrical maintenance or electrical engineering, BTEC Electrical Engineering, or City & Guilds in Electrical Engineering Strong communication skills are essential for collaborating and working effectively across different departments and team We are looking for someone who brings a continuous improvement mindset to their work and has a track record of taking a systematic and iterative approach to enhance processes, products, and overall operations. They actively seek out opportunities to learn and bring that desire to learn from both successes and failures daily into the workplace. Experience of working with Fast Moving Consumer Goods (FMCG) is preferential, with experience in short shelf-life chilled manufacture being ideal. Experience of using CCMS is advantageous In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Jan 10, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Multiskilled Maintenance Enginee r to join our Central Production Unit based in Park Royal. Role Purpose: This position supports the smooth running of production equipment and site facilities at our CPU ensuring optimal machinery performance and reliability. It delivers mechanical & electrical reactive and planned maintenance activity on factory buildings, fabrication, machinery, equipment and services. Working hours Variable shift times following a 4 on 4 off 12 hours shift pattern covering 24hr period KEY RESPONSIBILITIES: Proactive PPM completion & equipment sustainability Reactive Repairs: Respond promptly and effectively to machinery breakdowns. Use fault-finding skills to resolve issues and restore production to minimise lost time in manufacturing. Communicate effectively with Managers in Manufacturing, Technical & Supply Chain teams regarding production downtime and progress in facilitating repairs . Return all machines / areas worked on, to manufacturing group production managers in a controlled manner. Installation & Commissioning: Assist with the installation and commissioning of fabrication, new equipment and production lines, ensuring timely and efficient start-up. Compliance & Safety: Maintain compliance with food safety and health & safety regulations at all times, adhering to Wasabi s standards and policies. Ensure all maintenance activities are carried out in accordance with company Safety, Quality & Environmental standards. Raise near misses and report all unsafe conditions observed via the company safety management system. Documentation: Accurately record maintenance activities, including work completed, parts used, and any issues identified using the site s CMMS system. Equipment Improvement: Support continuous improvement of machinery performance through regular inspections, adjustments, and component upgrades. Sustainability: Support our Wasabi Seiyaku (ESG pledge) by considering energy efficiency, waste reduction, and sustainability when delivering engineering solutions. Complete Machine Breakdown Reports (MBRs) as required to prevent recurrence of major breakdowns using root cause analysis. Design out recurring breakdown issues using 8 Step Practical Problem Solving. Create & continuously improve PPM routines to increase equipment reliability. Log all maintenance activities and parts used onto the company Computerised Maintenance Management System (CMMS). Log all data required for Key Performance Indicators (KPIs) and achieve KPI targets set by Lead Engineer and Engineering Maintenance Manager Identify opportunities to reduce maintenance costs by reducing unnecessary machine breakdowns or parts use. THE CANDIDATE The ideal candidate is a multi-skilled engineer with electrical, mechanical & PLC control capabilities. Qualified to one of these or equivalent is desirable. HNC or HND Electrical BIAS NVQ Level 3 in Electrical maintenance or electrical engineering, BTEC Electrical Engineering, or City & Guilds in Electrical Engineering Strong communication skills are essential for collaborating and working effectively across different departments and team We are looking for someone who brings a continuous improvement mindset to their work and has a track record of taking a systematic and iterative approach to enhance processes, products, and overall operations. They actively seek out opportunities to learn and bring that desire to learn from both successes and failures daily into the workplace. Experience of working with Fast Moving Consumer Goods (FMCG) is preferential, with experience in short shelf-life chilled manufacture being ideal. Experience of using CCMS is advantageous In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
The Role : I am recruiting a Financial Planning Assistant for Paradigm Norton s Bristol office to support with the provision of financial planning and portfolio management services to high-net-worth clients. The successful candidate will have experience of working in the financial services sector in a highly involved and responsible support capacity, however they will not be expected to know the intricacies of financial planning as training and support will be provided. They will have exceptional organisational, communication and administrative skills, ensuring the effective and efficient delivery of all aspects of financial planning. As well as enjoying a responsible and highly varied role, the successful Financial Planning Assistant will also have the opportunity, if they so choose, to study for professional exams and progress their career in financial planning. Salary and Benefits: Salary up to £35,000 (dependent on experience) plus an exceptional benefits package including 23 days holiday + 12 wellbeing days + bank holidays + hybrid working + support with professional training + 10% employers pension contribution + profit share + income protection scheme + private medical insurance + life assurance + healthcare cash plan + cycle to work scheme. Home Working and Flexibility: People matter, and Paradigm Norton believe that having a good work/life balance is crucial to positive mental health and wellbeing. Paradigm Norton operate a hybrid working model, so while this Financial Planning Assistant role is based in Paradigm Norton s Bristol head office (Ham Green, BS20) with easy access to M4/M5, once established we are happy to facilitate a degree of home working (up to 50% of the time). We are also open to part-time working arrangements (shorter working days, 4-day week etc.). The Company: Established in 2001, Paradigm Norton are one of the largest truly independent financial planning companies in England, servicing over 1,400 families with over £1.3 billion of assets under management and employing a team of 80 across four offices: Bristol, London, Exeter and Torquay. They are the only financial planning firm to have won the prestigious Citywire New Model Adviser Southwest award 11 times, most recently in 2020, they are a Certified B Corporation and in March 2019 became an employee-owned business. Putting the clients goals at the heart of the process they deliver comprehensive and bespoke financial planning, investment and portfolio management, tax and estate planning and advice on giving and philanthropy, translating complex financial issues and strategies for high-net-worth clients into workable solutions. Financial Planning Assistant (Financial Services Administrator), responsibilities include: Providing the administrative assistance involved in providing financial planning and portfolio management services to high-net-worth clients. Assisting the Client Managers with collating data and preparing for client annual reviews. Assisting in the production of relevant paperwork such as valuations, reports, illustrations, client letters, application forms, spreadsheets, presentations etc. Ensuring the client database is up to date, checking and updating valuations, obtaining accurate policy information and updating back-office system accordingly. Processing new business applications and dealing as required Developing relationships with clients, communicating with them by letter, email and phone, arranging client meetings and collating supporting documents. Coordinating the Client Managers activities, correspondence and communication, organising and prioritising accordingly and following up on action points as necessary. Managing incoming post and tasks generated, taking ownership where possible, keeping clients and Client Managers updated, following up on outstanding actions and monitoring through to conclusion. General administration - filing and scanning documents, updating spreadsheets, typing, actioning post and answering the telephone as required. Financial Planning Assistant (Financial Services Administrator), skills required: Previous experience of working in a highly involved support role in a financial services organisation. An understanding of financial planning is not essential, but you will be keen to learn and an interest in financial planning. Enthusiastic, proactive, commercially astute, with a proven record of taking responsibility and self-motivation. Excellent written and verbal communication skills, with strong analytical, administrative and organisational skills and fanatical attention to detail. Intelligent with high levels of numeracy and IT literacy (especially Word, Excel and Outlook) and adaptable to change. A strong relationship builder and excellent team player, with a caring and considerate approach. An affinity with the company values of people matter and setting the bar high . Dawn O Shea is recruiting the Financial Planning Assistant (Financial Services Administrator) directly on behalf of Paradigm Norton Financial Planning Ltd so NO AGENCIES PLEASE. If you are successful in being short-listed, you will be contacted within the next 14 days to discuss the role and your requirements in more detail.
Jan 09, 2026
Full time
The Role : I am recruiting a Financial Planning Assistant for Paradigm Norton s Bristol office to support with the provision of financial planning and portfolio management services to high-net-worth clients. The successful candidate will have experience of working in the financial services sector in a highly involved and responsible support capacity, however they will not be expected to know the intricacies of financial planning as training and support will be provided. They will have exceptional organisational, communication and administrative skills, ensuring the effective and efficient delivery of all aspects of financial planning. As well as enjoying a responsible and highly varied role, the successful Financial Planning Assistant will also have the opportunity, if they so choose, to study for professional exams and progress their career in financial planning. Salary and Benefits: Salary up to £35,000 (dependent on experience) plus an exceptional benefits package including 23 days holiday + 12 wellbeing days + bank holidays + hybrid working + support with professional training + 10% employers pension contribution + profit share + income protection scheme + private medical insurance + life assurance + healthcare cash plan + cycle to work scheme. Home Working and Flexibility: People matter, and Paradigm Norton believe that having a good work/life balance is crucial to positive mental health and wellbeing. Paradigm Norton operate a hybrid working model, so while this Financial Planning Assistant role is based in Paradigm Norton s Bristol head office (Ham Green, BS20) with easy access to M4/M5, once established we are happy to facilitate a degree of home working (up to 50% of the time). We are also open to part-time working arrangements (shorter working days, 4-day week etc.). The Company: Established in 2001, Paradigm Norton are one of the largest truly independent financial planning companies in England, servicing over 1,400 families with over £1.3 billion of assets under management and employing a team of 80 across four offices: Bristol, London, Exeter and Torquay. They are the only financial planning firm to have won the prestigious Citywire New Model Adviser Southwest award 11 times, most recently in 2020, they are a Certified B Corporation and in March 2019 became an employee-owned business. Putting the clients goals at the heart of the process they deliver comprehensive and bespoke financial planning, investment and portfolio management, tax and estate planning and advice on giving and philanthropy, translating complex financial issues and strategies for high-net-worth clients into workable solutions. Financial Planning Assistant (Financial Services Administrator), responsibilities include: Providing the administrative assistance involved in providing financial planning and portfolio management services to high-net-worth clients. Assisting the Client Managers with collating data and preparing for client annual reviews. Assisting in the production of relevant paperwork such as valuations, reports, illustrations, client letters, application forms, spreadsheets, presentations etc. Ensuring the client database is up to date, checking and updating valuations, obtaining accurate policy information and updating back-office system accordingly. Processing new business applications and dealing as required Developing relationships with clients, communicating with them by letter, email and phone, arranging client meetings and collating supporting documents. Coordinating the Client Managers activities, correspondence and communication, organising and prioritising accordingly and following up on action points as necessary. Managing incoming post and tasks generated, taking ownership where possible, keeping clients and Client Managers updated, following up on outstanding actions and monitoring through to conclusion. General administration - filing and scanning documents, updating spreadsheets, typing, actioning post and answering the telephone as required. Financial Planning Assistant (Financial Services Administrator), skills required: Previous experience of working in a highly involved support role in a financial services organisation. An understanding of financial planning is not essential, but you will be keen to learn and an interest in financial planning. Enthusiastic, proactive, commercially astute, with a proven record of taking responsibility and self-motivation. Excellent written and verbal communication skills, with strong analytical, administrative and organisational skills and fanatical attention to detail. Intelligent with high levels of numeracy and IT literacy (especially Word, Excel and Outlook) and adaptable to change. A strong relationship builder and excellent team player, with a caring and considerate approach. An affinity with the company values of people matter and setting the bar high . Dawn O Shea is recruiting the Financial Planning Assistant (Financial Services Administrator) directly on behalf of Paradigm Norton Financial Planning Ltd so NO AGENCIES PLEASE. If you are successful in being short-listed, you will be contacted within the next 14 days to discuss the role and your requirements in more detail.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 09, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 09, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Select how often (in days) to receive an alert: Join us as at Flogas and we'll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team. Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers How you'll power our business as a Transport Supervisor Reporting to a Site Manager, you will be responsible for overseeing vehicle-based operations, in line with the Southwest Operations team. A key requirement of the role is to take ownership of the vehicle and driver operation from Hallen site. This includes the line management of the drivers, and their training and compliance. Alongside this is the responsibility for the maintenance and operation of the vehicles based on the site. This includes the monitoring the maintenance of the vehicles and the required compliance paperwork, and assuming the role of CPC holder and subsequent accountability for this operation from Hallen site. Here at Flogas, we may have a fossil fuels background, but we're working towards delivering 100% renewable energy to our customers by 2040. We're already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We're also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future. Here's what you'll be doing Effectively supervising drivers working at the site in accordance with business and legislative requirements. Supporting safe management in accordance with the Safety Management system to meet compliance and driving a safety culture. Adhering with transport compliance, including vehicle maintenance, driver's hours and tachograph regulations in addition to working time directive regulations. Complying to Flogas operating procedures and works instructions. Professional and positive approach to drive effective teamwork. Experience of working in a high paced environment. What we'll need from you Knowledge of Driver Hours Regulations and Working Time Directive. Familiarity with Vehicle Maintenance Standards. Computer Literacy (MS Office Suite: Excel, Word, Outlook). Ability to monitor and report on driver performance and compliance. Familiarity with Digital Tachograph Analysis Tools. What you'll get from us Discretionary Bonus. Enhanced Pension Scheme. Life Assurance. EAP (Employee Assistant Plan). Health plans, wellbeing support, free flujabs and Eye Care Vouchers. Extensive discounts from loved brands and major retailers. 25 holidays + bank holidays with 1 additional volunteering day. pro-rated based on contracted hours. Enhanced Family Friendly Leave. Flogas: Powered by people At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we've grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we're investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 - and a career with a bright future to you. Doing right by everyone People matter at Flogas. We're an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We're committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.
Jan 09, 2026
Full time
Select how often (in days) to receive an alert: Join us as at Flogas and we'll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team. Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers How you'll power our business as a Transport Supervisor Reporting to a Site Manager, you will be responsible for overseeing vehicle-based operations, in line with the Southwest Operations team. A key requirement of the role is to take ownership of the vehicle and driver operation from Hallen site. This includes the line management of the drivers, and their training and compliance. Alongside this is the responsibility for the maintenance and operation of the vehicles based on the site. This includes the monitoring the maintenance of the vehicles and the required compliance paperwork, and assuming the role of CPC holder and subsequent accountability for this operation from Hallen site. Here at Flogas, we may have a fossil fuels background, but we're working towards delivering 100% renewable energy to our customers by 2040. We're already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We're also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future. Here's what you'll be doing Effectively supervising drivers working at the site in accordance with business and legislative requirements. Supporting safe management in accordance with the Safety Management system to meet compliance and driving a safety culture. Adhering with transport compliance, including vehicle maintenance, driver's hours and tachograph regulations in addition to working time directive regulations. Complying to Flogas operating procedures and works instructions. Professional and positive approach to drive effective teamwork. Experience of working in a high paced environment. What we'll need from you Knowledge of Driver Hours Regulations and Working Time Directive. Familiarity with Vehicle Maintenance Standards. Computer Literacy (MS Office Suite: Excel, Word, Outlook). Ability to monitor and report on driver performance and compliance. Familiarity with Digital Tachograph Analysis Tools. What you'll get from us Discretionary Bonus. Enhanced Pension Scheme. Life Assurance. EAP (Employee Assistant Plan). Health plans, wellbeing support, free flujabs and Eye Care Vouchers. Extensive discounts from loved brands and major retailers. 25 holidays + bank holidays with 1 additional volunteering day. pro-rated based on contracted hours. Enhanced Family Friendly Leave. Flogas: Powered by people At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we've grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we're investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 - and a career with a bright future to you. Doing right by everyone People matter at Flogas. We're an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We're committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.
Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as a Assistant Night Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Guest Services Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: Apex Hotels are looking for an Assistant Night Manager to join the Front Office Team. Reporting to the Night Manager, you will be responsible for the running of the property during the night. You will have a passion for delivering excellent customer service, show initiative and be a strong team player. Communication skills and staff management are key attributes. You will have a good knowledge of health and safety and security procedures. As Assistant Night Manager you will be responsible for delivering an excellent experience to all guests whilst ensuring that our guests are safe and secure throughout their stay. Main Responsibilities: Be present in lobby and reception during peak times and support your team Lead reception team to deliver exceptional arrival and departure experience, complete regular quality checks Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly. Ensure compliance with all Apex financial, privacy, data security and H&S procedures Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. Ensure all procedures are followed and all night jobs are complete. Producing any nightly reports. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: Can deliver excellent standards Uses initiative Is self-aware and able to evaluate their own work Has the customer service attitude Has the ability to multi-task and provides excellent attention to detail Holds a genuine desire to provide a Warmer Welcome to our guests Previous experience of working within a Front Office/Nights environment at a Supervisory level is essential. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 29 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Jan 09, 2026
Full time
Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as a Assistant Night Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Guest Services Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: Apex Hotels are looking for an Assistant Night Manager to join the Front Office Team. Reporting to the Night Manager, you will be responsible for the running of the property during the night. You will have a passion for delivering excellent customer service, show initiative and be a strong team player. Communication skills and staff management are key attributes. You will have a good knowledge of health and safety and security procedures. As Assistant Night Manager you will be responsible for delivering an excellent experience to all guests whilst ensuring that our guests are safe and secure throughout their stay. Main Responsibilities: Be present in lobby and reception during peak times and support your team Lead reception team to deliver exceptional arrival and departure experience, complete regular quality checks Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly. Ensure compliance with all Apex financial, privacy, data security and H&S procedures Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. Ensure all procedures are followed and all night jobs are complete. Producing any nightly reports. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: Can deliver excellent standards Uses initiative Is self-aware and able to evaluate their own work Has the customer service attitude Has the ability to multi-task and provides excellent attention to detail Holds a genuine desire to provide a Warmer Welcome to our guests Previous experience of working within a Front Office/Nights environment at a Supervisory level is essential. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 29 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Partner, Crime and Regulatory page is loaded Partner, Crime and Regulatorylocations: Manchester UK - 82 King Sttime type: Full timeposted on: Posted Todayjob requisition id: RCome and join our Crime & Regulatory team as a Partner here at Markel Law Join us and play your part in something special! The opportunity: We have an excellent opportunity for a Partner to join our Crime & Regulatory team in our Manchester office. The Crime and Regulatory Team is ranked in both the Legal 500 and Chambers and Partners. They undertake a variety of types of regulatory work including inquests, health and safety, licensing, CQC/Ofsted entity regulation and professional subject area work. The team currently includes a Partner, five solicitors, three paralegals and an administrative assistant. The work is fast paced, varied and exciting, and the successful candidate will receive full training in our internal practices and procedures.Markel Law LLP (Markel Law) is an independent SRA authorised and regulated legal business offering services to both insured and non-insured clients. Our clients and business partners comprise businesses, high net worth individuals, and associations across a broad spectrum of industries.Our clients and business partners comprise of businesses, high net worth individuals and associations across a broad spectrum of industries. We operate from offices in Leeds, Manchester, London and Croydon and employ over 60 specialist solicitors. Our legal teams guide, support, defend and protect clients through a wide range of key legal services and risk scenarios.We are looking for an accomplished Senior Lawyer either currently at, or looking for promotion to, Partner level and based in Manchester to join our crime and regulatory team. The team currently consists of 5 fee earners and a senior legal administrator. What you'll be doing: The firm's crime and regulatory offering is focussed on work for Markel UK, a specialist commercial insurance provider to SMEs, professionals, associations, and the third sector. The team is ranked in both the Legal 500 and Chambers and Partners in crime, health and safety and professional field.Instructions cover the full spectrum of business crime and regulatory work, including: Inquests and public inquiries Professional subject area Gross misconduct investigations in policing Health, safety, licensing and environmental matters Entity regulation (with a focus on Ofsted and CQC)The role is to provide input into the strategic leadership, development and growth of the crime and regulatory team, along with handling a varied case load both as the day-to-day contact on cases and also as supervisor to more junior colleagues in the team. Support in leading and running the crime and regulatory team Lead, reinforce and develop internal organisational referrer relationships, corporate client and business partner relationships for growth of the crime and regulatory and wider business Take a proactive role in developing new business Input into strategy and direction at a senior level Provide both contentious and non-contentious legal advice representing businesses and individuals in an insured and uninsured capacity Supervise and mentor other lawyers within the team Carry out general management including governance, compliance, supplier and contract management Have budget, financial and profitability control including running own caseload delivering appropriate personal billing and financial targets Support the Markel Law advice line and hub services management in relation to content and quality of crime and regulatory matters Provide overall team strategic direction, development and marketing (including website, literature, communications and PR) Our must haves: Have significant expertise in more than one of our core practice areas together with management experience Understand how to work with both legal expense insurance and general insurance referrals, including establishing relationships with internal and external partners Be able to demonstrate technical excellence Deliver high quality and commercially focused advice Have experience of client management and practice development Have strong business development experience Be expected to develop and bring in new business to the department for exceptional growth Have a sound knowledge of legal/insurance relationships and their interaction, particularly in the context of liability insurance Demonstrate first class client care and communication skills across all levels Have high attention to detail and accurate case management skills Have excellent written communication skills Be an effective manager, demonstrating positive and co-operative interaction with team members Who we are: Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus great annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.At Markel, we are all about the people , celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.
Jan 09, 2026
Full time
Partner, Crime and Regulatory page is loaded Partner, Crime and Regulatorylocations: Manchester UK - 82 King Sttime type: Full timeposted on: Posted Todayjob requisition id: RCome and join our Crime & Regulatory team as a Partner here at Markel Law Join us and play your part in something special! The opportunity: We have an excellent opportunity for a Partner to join our Crime & Regulatory team in our Manchester office. The Crime and Regulatory Team is ranked in both the Legal 500 and Chambers and Partners. They undertake a variety of types of regulatory work including inquests, health and safety, licensing, CQC/Ofsted entity regulation and professional subject area work. The team currently includes a Partner, five solicitors, three paralegals and an administrative assistant. The work is fast paced, varied and exciting, and the successful candidate will receive full training in our internal practices and procedures.Markel Law LLP (Markel Law) is an independent SRA authorised and regulated legal business offering services to both insured and non-insured clients. Our clients and business partners comprise businesses, high net worth individuals, and associations across a broad spectrum of industries.Our clients and business partners comprise of businesses, high net worth individuals and associations across a broad spectrum of industries. We operate from offices in Leeds, Manchester, London and Croydon and employ over 60 specialist solicitors. Our legal teams guide, support, defend and protect clients through a wide range of key legal services and risk scenarios.We are looking for an accomplished Senior Lawyer either currently at, or looking for promotion to, Partner level and based in Manchester to join our crime and regulatory team. The team currently consists of 5 fee earners and a senior legal administrator. What you'll be doing: The firm's crime and regulatory offering is focussed on work for Markel UK, a specialist commercial insurance provider to SMEs, professionals, associations, and the third sector. The team is ranked in both the Legal 500 and Chambers and Partners in crime, health and safety and professional field.Instructions cover the full spectrum of business crime and regulatory work, including: Inquests and public inquiries Professional subject area Gross misconduct investigations in policing Health, safety, licensing and environmental matters Entity regulation (with a focus on Ofsted and CQC)The role is to provide input into the strategic leadership, development and growth of the crime and regulatory team, along with handling a varied case load both as the day-to-day contact on cases and also as supervisor to more junior colleagues in the team. Support in leading and running the crime and regulatory team Lead, reinforce and develop internal organisational referrer relationships, corporate client and business partner relationships for growth of the crime and regulatory and wider business Take a proactive role in developing new business Input into strategy and direction at a senior level Provide both contentious and non-contentious legal advice representing businesses and individuals in an insured and uninsured capacity Supervise and mentor other lawyers within the team Carry out general management including governance, compliance, supplier and contract management Have budget, financial and profitability control including running own caseload delivering appropriate personal billing and financial targets Support the Markel Law advice line and hub services management in relation to content and quality of crime and regulatory matters Provide overall team strategic direction, development and marketing (including website, literature, communications and PR) Our must haves: Have significant expertise in more than one of our core practice areas together with management experience Understand how to work with both legal expense insurance and general insurance referrals, including establishing relationships with internal and external partners Be able to demonstrate technical excellence Deliver high quality and commercially focused advice Have experience of client management and practice development Have strong business development experience Be expected to develop and bring in new business to the department for exceptional growth Have a sound knowledge of legal/insurance relationships and their interaction, particularly in the context of liability insurance Demonstrate first class client care and communication skills across all levels Have high attention to detail and accurate case management skills Have excellent written communication skills Be an effective manager, demonstrating positive and co-operative interaction with team members Who we are: Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus great annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.At Markel, we are all about the people , celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.
The Administrative Assistant/Executive Assistant will provide comprehensive support to ensure the efficient operation of the office, focusing on organisational and administrative tasks. This temporary role in Northwich within the Energy & Natural Resources sector requires a motivated professional with strong attention to detail. Client Details This is an opportunity to join a medium-sized organisation operating in the Energy & Natural Resources industry. The company is known for its commitment to operational excellence and maintaining a professional working environment. Description Procurement & Inventory Management: Forecast demand, manage inventory levels, raise purchase requisitions, and coordinate with carrier and warehouse partners to ensure timely shipment and delivery, proactively escalating issues through to resolution. Customer Engagement: Provide high-quality customer service by communicating effectively with associates and hiring managers to support their requirements and resolve queries. Operational Support: Triage requests through the My Mobile platform, enforce policy by routing tasks and incidents appropriately, and manage service requests-including faulty device returns and replacements-while meeting SLA targets and maintaining clear stakeholder communication. Asset Governance & Compliance: Track assets throughout their lifecycle, perform secure data erasure, and ensure compliance with internal policies and regulatory requirements. Reverse Logistics: Manage field return quality assurance and route devices for repair and reuse, return to inventory, or environmentally responsible recycling, partnering with logistics providers to optimize end-to-end processes. Vendor & Partner Management: Coordinate with carriers and logistics partners, participating in onboarding activities and strategic forums to drive continuous improvement. Profile Essential: Strong attention to detail with a high level of organisation. Excellent written and verbal communication skills. Self-starter with the ability to work independently and take ownership of tasks. Confident presentation skills with the ability to engage stakeholders. Strong critical-thinking capability with a creative approach to problem solving. Proven ability to manage, prioritise, and deliver daily tasks within defined deadlines. Desirable: Strong vendor management and external stakeholder communication skills. Detail-oriented mindset with a focus on compliance and asset accuracy. Experience across end-to-end device lifecycle management. Working knowledge of Intune, Apple Business Manager, and ServiceNow. Job Offer Competitive hourly pay. Temporary role within the Energy & Natural Resources industry. Chance to work in a professional and supportive environment in Northwich. If you are looking for a temporary opportunity to showcase your administrative skills, we encourage you to apply for this role.
Jan 09, 2026
Seasonal
The Administrative Assistant/Executive Assistant will provide comprehensive support to ensure the efficient operation of the office, focusing on organisational and administrative tasks. This temporary role in Northwich within the Energy & Natural Resources sector requires a motivated professional with strong attention to detail. Client Details This is an opportunity to join a medium-sized organisation operating in the Energy & Natural Resources industry. The company is known for its commitment to operational excellence and maintaining a professional working environment. Description Procurement & Inventory Management: Forecast demand, manage inventory levels, raise purchase requisitions, and coordinate with carrier and warehouse partners to ensure timely shipment and delivery, proactively escalating issues through to resolution. Customer Engagement: Provide high-quality customer service by communicating effectively with associates and hiring managers to support their requirements and resolve queries. Operational Support: Triage requests through the My Mobile platform, enforce policy by routing tasks and incidents appropriately, and manage service requests-including faulty device returns and replacements-while meeting SLA targets and maintaining clear stakeholder communication. Asset Governance & Compliance: Track assets throughout their lifecycle, perform secure data erasure, and ensure compliance with internal policies and regulatory requirements. Reverse Logistics: Manage field return quality assurance and route devices for repair and reuse, return to inventory, or environmentally responsible recycling, partnering with logistics providers to optimize end-to-end processes. Vendor & Partner Management: Coordinate with carriers and logistics partners, participating in onboarding activities and strategic forums to drive continuous improvement. Profile Essential: Strong attention to detail with a high level of organisation. Excellent written and verbal communication skills. Self-starter with the ability to work independently and take ownership of tasks. Confident presentation skills with the ability to engage stakeholders. Strong critical-thinking capability with a creative approach to problem solving. Proven ability to manage, prioritise, and deliver daily tasks within defined deadlines. Desirable: Strong vendor management and external stakeholder communication skills. Detail-oriented mindset with a focus on compliance and asset accuracy. Experience across end-to-end device lifecycle management. Working knowledge of Intune, Apple Business Manager, and ServiceNow. Job Offer Competitive hourly pay. Temporary role within the Energy & Natural Resources industry. Chance to work in a professional and supportive environment in Northwich. If you are looking for a temporary opportunity to showcase your administrative skills, we encourage you to apply for this role.
Flood and Water Manager 9326 Permanent Contract 37 hours per week £56,912 to £62,618 per annum Grade M Norwich We are a well-run and well-managed Council with a strong, supportive and cohesive leadership. All of our colleagues, across the whole County Council, are amazing, and contribute to achieving our vision for Norfolk. Managing flood risk is critical in Norfolk, where the County Council is committed to protecting communities and infrastructure from the impacts of surface water flooding and water-related challenges. We are seeking an experienced professional to lead the Flood & Water Management Team, ensuring Norfolk fulfils its statutory duties as Lead Local Flood Authority. This role gives you the opportunity to develop and deliver the local flood risk management strategy, coordinating the partnership work of Risk Management Authorities, and influencing policy at local, regional, and national levels. You will oversee complex projects to mitigate local flood risk, manage budgets of up to £1.5m, and foster strong partnerships with stakeholders. The role requires strategic leadership, technical expertise, and the ability to navigate a political environment while maintaining compliance and driving continuous improvement. To be considered, you will have: A degree in Environmental Science, drainage, or water management (or equivalent experience). Significant experience in water and sustainable development strategies, project management, and team leadership. Strong knowledge of flood risk legislation, sustainable drainage systems, planning and environmental management principles. Our ideal candidate will demonstrate excellent communication, negotiation, and problem-solving skills, and will have a proven ability to manage complex projects and budgets. Norfolk County Council offers a flexible working environment, promoting life-work balance and smarter working arrangements tailored to the role. The position involves travel to remote sites and working across varied terrain. New to Norfolk? You'll love it here! Norfolk is such a varied county, ideal for however you like to live your life. Whether it's food & drink, creativity or history that excites you, Norfolk has something for everyone. Our economy is large, and Norfolk has grown faster than the non-London UK average in recent years with the Eastern region, Norfolk in particular, fast becoming the home of the most innovative counties in Europe. And our schools and further and higher education providers have an excellent and varied learning offer with 86% of our schools judged as good or outstanding. Experience all that Norfolk has to offer in this video from Visit Norfolk. To discuss the role and what working in this area is like in more detail, please call and ask for Kate Murrell, Interim Assistant Director - Waste and Water Management. We want to hear from you if you think you might be the right fit for this role and have any questions. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. Financial benefits such as: 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions. Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: Friday 9 January 2026 at 23:59 All other applicants closing date: Sunday 18 January 2026 at 23:59
Jan 09, 2026
Full time
Flood and Water Manager 9326 Permanent Contract 37 hours per week £56,912 to £62,618 per annum Grade M Norwich We are a well-run and well-managed Council with a strong, supportive and cohesive leadership. All of our colleagues, across the whole County Council, are amazing, and contribute to achieving our vision for Norfolk. Managing flood risk is critical in Norfolk, where the County Council is committed to protecting communities and infrastructure from the impacts of surface water flooding and water-related challenges. We are seeking an experienced professional to lead the Flood & Water Management Team, ensuring Norfolk fulfils its statutory duties as Lead Local Flood Authority. This role gives you the opportunity to develop and deliver the local flood risk management strategy, coordinating the partnership work of Risk Management Authorities, and influencing policy at local, regional, and national levels. You will oversee complex projects to mitigate local flood risk, manage budgets of up to £1.5m, and foster strong partnerships with stakeholders. The role requires strategic leadership, technical expertise, and the ability to navigate a political environment while maintaining compliance and driving continuous improvement. To be considered, you will have: A degree in Environmental Science, drainage, or water management (or equivalent experience). Significant experience in water and sustainable development strategies, project management, and team leadership. Strong knowledge of flood risk legislation, sustainable drainage systems, planning and environmental management principles. Our ideal candidate will demonstrate excellent communication, negotiation, and problem-solving skills, and will have a proven ability to manage complex projects and budgets. Norfolk County Council offers a flexible working environment, promoting life-work balance and smarter working arrangements tailored to the role. The position involves travel to remote sites and working across varied terrain. New to Norfolk? You'll love it here! Norfolk is such a varied county, ideal for however you like to live your life. Whether it's food & drink, creativity or history that excites you, Norfolk has something for everyone. Our economy is large, and Norfolk has grown faster than the non-London UK average in recent years with the Eastern region, Norfolk in particular, fast becoming the home of the most innovative counties in Europe. And our schools and further and higher education providers have an excellent and varied learning offer with 86% of our schools judged as good or outstanding. Experience all that Norfolk has to offer in this video from Visit Norfolk. To discuss the role and what working in this area is like in more detail, please call and ask for Kate Murrell, Interim Assistant Director - Waste and Water Management. We want to hear from you if you think you might be the right fit for this role and have any questions. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. Financial benefits such as: 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions. Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: Friday 9 January 2026 at 23:59 All other applicants closing date: Sunday 18 January 2026 at 23:59
Job Title : Technical Assistant Location: London Gateway Working Pattern: Sunday to Thursday (Core hours with flexibility) Key Responsibilities Product specifications Certificates of Analysis (COA) Factory and supplier paperwork Labelling and traceability records Log, track, and support investigations into customer complaints. Administer and maintain the Quality Management System (QMS). Support internal departments to ensure food safety and quality standards are: Clearly defined Reviewed and measured Effectively implemented to meet internal and customer requirements Support the Technical Manager during internal and external audits. Manage technical supplier documentation, including due diligence records, packing lists, traceability, and compliance documentation. Administer the Safefood Supplier Portal, ensuring supplier due diligence is verified and up to date. Carry out GMP inspections and support internal audits. Assist with staff training as required. Perform general office administration duties, including filing and maintaining technical equipment. Experience & Skills Required Previous experience or training in food safety, food production, or FMCG environments is advantageous. Good understanding of HACCP principles and food safety regulations is highly desirable. Familiarity with food manufacturing processes and hygiene standards. Strong organisational skills with excellent attention to detail. Ability to follow detailed instructions accurately. Comfortable working both independently and as part of a team in a fast-paced, time-critical environment. Ability to manage multiple priorities and meet strict deadlines. Key Stakeholders SHP VAS Managers Quality Assurance (QA) Team Process Trainers Ripening Team Production Shift Managers Stock Control Team Working Environment Role involves working across office, packhouse, cold-store, and ripening room environments. Team-based role with regular cross-functional interaction. Flexibility required to support business needs during: Peak operational periods Holiday cover Sickness absence Additional hours may occasionally be required during periods of high demand. Performance Measures Achievement of internal KPIs Customer service level performance Efficiency and accuracy of workload High level of attention to detail Strong internal working relationships
Jan 09, 2026
Full time
Job Title : Technical Assistant Location: London Gateway Working Pattern: Sunday to Thursday (Core hours with flexibility) Key Responsibilities Product specifications Certificates of Analysis (COA) Factory and supplier paperwork Labelling and traceability records Log, track, and support investigations into customer complaints. Administer and maintain the Quality Management System (QMS). Support internal departments to ensure food safety and quality standards are: Clearly defined Reviewed and measured Effectively implemented to meet internal and customer requirements Support the Technical Manager during internal and external audits. Manage technical supplier documentation, including due diligence records, packing lists, traceability, and compliance documentation. Administer the Safefood Supplier Portal, ensuring supplier due diligence is verified and up to date. Carry out GMP inspections and support internal audits. Assist with staff training as required. Perform general office administration duties, including filing and maintaining technical equipment. Experience & Skills Required Previous experience or training in food safety, food production, or FMCG environments is advantageous. Good understanding of HACCP principles and food safety regulations is highly desirable. Familiarity with food manufacturing processes and hygiene standards. Strong organisational skills with excellent attention to detail. Ability to follow detailed instructions accurately. Comfortable working both independently and as part of a team in a fast-paced, time-critical environment. Ability to manage multiple priorities and meet strict deadlines. Key Stakeholders SHP VAS Managers Quality Assurance (QA) Team Process Trainers Ripening Team Production Shift Managers Stock Control Team Working Environment Role involves working across office, packhouse, cold-store, and ripening room environments. Team-based role with regular cross-functional interaction. Flexibility required to support business needs during: Peak operational periods Holiday cover Sickness absence Additional hours may occasionally be required during periods of high demand. Performance Measures Achievement of internal KPIs Customer service level performance Efficiency and accuracy of workload High level of attention to detail Strong internal working relationships
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction store(s) or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI data to make commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Jan 09, 2026
Full time
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction store(s) or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI data to make commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Elizabeth Michael Associates LTD
Nottingham, Nottinghamshire
Care Coordinator Nottingham, NG15 £24,000 - £26,000 Monday Friday 9am 5pm + On call duties 1-6 weekends Looking for someone to start as soon as possible Purpose This role is ideal for someone with a care background who wants to progress into a office based role/ The Assistant Care Coordinator position is designed to connect hands on care experience with organisational and support responsibilities. This role lets you step back from direct care while remaining an active part of the care field, applying your frontline knowledge to assist with planning, coordination and ensuring quality support for both staff and clients. Job duties Support the Branch Manager and Field Care Manager in building and maintaining client care packages Handle initial client queries, gather information and share details with managers Assist with recruitment processes, including placing adverts, screening candidates and interviewing healthcare assistants Help resource and set up new care packages, ensuring smooth communication between staff, clients and managers Shadow client visits and, over time, independently attend meetings to discuss care package needs and issues Support day to day running of care packages, including rota planning, covering absences and resolving staff or client issues. Maintain strong communication with clients, social workers and case managers to promote services and build relationships Support quality assurance by sending out staff assignment reports and client questionnaires Carry out supervision meetings and job chats for field staff Regularly contact staff to maintain positive relationships, check availability and update records in the Aspire system Ensure client and staff files comply with CQC, NHS, and other regulatory standards Support with complaint management, including gathering evidence and taking minutes during meetings Provide business reports for your assigned area and work towards set KPIs, targets and objectives Uphold company policies, procedures, and industry best practices, including CQC regulations and health & safety requirements Key Skills Strong people management skills Excellent communication and client relationship skills Organised, reliable and proactive problem-solver Self-motivated with strong leadership qualities Customer focused with a professional, can-do attitude Ability to adapt to changing practices and environments. Company benefits Pension contribution 28 Days holiday including bank holiday + day off for birthday Recognition yearly awards Yearly bonus based on performance Use of company car if available
Jan 08, 2026
Full time
Care Coordinator Nottingham, NG15 £24,000 - £26,000 Monday Friday 9am 5pm + On call duties 1-6 weekends Looking for someone to start as soon as possible Purpose This role is ideal for someone with a care background who wants to progress into a office based role/ The Assistant Care Coordinator position is designed to connect hands on care experience with organisational and support responsibilities. This role lets you step back from direct care while remaining an active part of the care field, applying your frontline knowledge to assist with planning, coordination and ensuring quality support for both staff and clients. Job duties Support the Branch Manager and Field Care Manager in building and maintaining client care packages Handle initial client queries, gather information and share details with managers Assist with recruitment processes, including placing adverts, screening candidates and interviewing healthcare assistants Help resource and set up new care packages, ensuring smooth communication between staff, clients and managers Shadow client visits and, over time, independently attend meetings to discuss care package needs and issues Support day to day running of care packages, including rota planning, covering absences and resolving staff or client issues. Maintain strong communication with clients, social workers and case managers to promote services and build relationships Support quality assurance by sending out staff assignment reports and client questionnaires Carry out supervision meetings and job chats for field staff Regularly contact staff to maintain positive relationships, check availability and update records in the Aspire system Ensure client and staff files comply with CQC, NHS, and other regulatory standards Support with complaint management, including gathering evidence and taking minutes during meetings Provide business reports for your assigned area and work towards set KPIs, targets and objectives Uphold company policies, procedures, and industry best practices, including CQC regulations and health & safety requirements Key Skills Strong people management skills Excellent communication and client relationship skills Organised, reliable and proactive problem-solver Self-motivated with strong leadership qualities Customer focused with a professional, can-do attitude Ability to adapt to changing practices and environments. Company benefits Pension contribution 28 Days holiday including bank holiday + day off for birthday Recognition yearly awards Yearly bonus based on performance Use of company car if available
Assistant Vice President, Audit Manager - Risk, Operations and Legal page is loaded Assistant Vice President, Audit Manager - Risk, Operations and Legallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.EMEA Internal Audit Office (EIA), as the Bank's third Line of Defense, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Bank's objectives.NUMBER OF DIRECT REPORTSNilMAIN PURPOSE OF THE ROLEAudit Managers are responsible for the execution and delivery of audit engagements, working within audit teams on the scoping, planning and reporting of audit engagements, issue validation andcontinuous monitoring activities. On occasions, they might act as audit leads. Delivery and execution of all engagements must adhere to audit methodology and standards, meet established deadlines andinclude formal sign-offs of key documents and processes within the audit file.KEY RESPONSIBILITIESSpecifically, key responsibilities of the Audit Manager - Risk, Operations and Legal will include: Undertaking effective ongoing monitoring of certain elements of the EMEA portfolio, highlighting key risks and issues to business and EIA management. Contribute to the maintenance of the risk universe, risk assessments and audit plans where required. Develop knowledge in key areas of the Risk, Operations and Legal portfolio. These areas will be agreed by the Head of Audit based on the team's skills assessment matrix. Build and maintain a 'trusted advisor' relationship with key stakeholders and auditees within their audit engagements or areas of continuous monitoring. Execute and deliver aspects of audit engagements with minimal supervision and to the required methodology and Quality Assurance standards. Apply audit methodology to all work performed, seeking guidance as required. Discussion and agreement of potential findings and management action plans with key business stakeholders. Proactive coordination of issue follow-up with stakeholders. Develop an appreciation of risk and control, acting as one the drivers for a successful risk and control culture. Support Head of Audit, Audit Director and Senior Audit Managers (SAM) on strategy and approach papers for entities and risks within their Head of Audit's portfolio. Undertake continuous monitoring assignments. Work collaboratively with all Internal Audit colleagues regionally and globally.Travel across EMEA may be required (up to 25% of time)WORK EXPERIENCEEssential: Experience of working in an Audit function within the Financial Services sector. Good understanding of Credit Risk, Enterprise Risk, Operational Risk and/or Operations gained in a major corporate / investment banking firm. An understanding of the regulatory environment in the EMEA region. Experience in compliance and regulations driven audit work conducted across corporate, structured and transaction banking business areas. Knowledge of how to use data analytics to drive continuous risk monitoring and perform audits.Preferred: Experience of working in a similar audit function for a major corporate/investment bank or Big-4 firm. Experience in auditing corporate banking, structured finance, transaction banking and/or global markets with a good appreciation of the risks/risk environment associated with the 2nd Line of Defence covering those business areas. Experience of banking environments and applicable regulations across EMEA (i.e. Continental Europe)would be useful.SKILLS AND EXPERIENCEFunctional / Technical Competencies:Essential: Knowledge of auditing methods and industry practices. An understanding of banking and financial services is required. Understanding of financial products, their risks and processes associated. Good knowledge of controls required to mitigate those risks. Good understanding of risk management and compliance matters.Education / Qualifications:Essential: Higher education or equivalent industry experience. Professionally qualified (ACA, ACCA, CFA, etc.).Preferred: Relevant industry qualifications e.g. CIA, ACT, CF, ICA are desirable but not essential.PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem-solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Office skillsWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Jan 08, 2026
Full time
Assistant Vice President, Audit Manager - Risk, Operations and Legal page is loaded Assistant Vice President, Audit Manager - Risk, Operations and Legallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.EMEA Internal Audit Office (EIA), as the Bank's third Line of Defense, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Bank's objectives.NUMBER OF DIRECT REPORTSNilMAIN PURPOSE OF THE ROLEAudit Managers are responsible for the execution and delivery of audit engagements, working within audit teams on the scoping, planning and reporting of audit engagements, issue validation andcontinuous monitoring activities. On occasions, they might act as audit leads. Delivery and execution of all engagements must adhere to audit methodology and standards, meet established deadlines andinclude formal sign-offs of key documents and processes within the audit file.KEY RESPONSIBILITIESSpecifically, key responsibilities of the Audit Manager - Risk, Operations and Legal will include: Undertaking effective ongoing monitoring of certain elements of the EMEA portfolio, highlighting key risks and issues to business and EIA management. Contribute to the maintenance of the risk universe, risk assessments and audit plans where required. Develop knowledge in key areas of the Risk, Operations and Legal portfolio. These areas will be agreed by the Head of Audit based on the team's skills assessment matrix. Build and maintain a 'trusted advisor' relationship with key stakeholders and auditees within their audit engagements or areas of continuous monitoring. Execute and deliver aspects of audit engagements with minimal supervision and to the required methodology and Quality Assurance standards. Apply audit methodology to all work performed, seeking guidance as required. Discussion and agreement of potential findings and management action plans with key business stakeholders. Proactive coordination of issue follow-up with stakeholders. Develop an appreciation of risk and control, acting as one the drivers for a successful risk and control culture. Support Head of Audit, Audit Director and Senior Audit Managers (SAM) on strategy and approach papers for entities and risks within their Head of Audit's portfolio. Undertake continuous monitoring assignments. Work collaboratively with all Internal Audit colleagues regionally and globally.Travel across EMEA may be required (up to 25% of time)WORK EXPERIENCEEssential: Experience of working in an Audit function within the Financial Services sector. Good understanding of Credit Risk, Enterprise Risk, Operational Risk and/or Operations gained in a major corporate / investment banking firm. An understanding of the regulatory environment in the EMEA region. Experience in compliance and regulations driven audit work conducted across corporate, structured and transaction banking business areas. Knowledge of how to use data analytics to drive continuous risk monitoring and perform audits.Preferred: Experience of working in a similar audit function for a major corporate/investment bank or Big-4 firm. Experience in auditing corporate banking, structured finance, transaction banking and/or global markets with a good appreciation of the risks/risk environment associated with the 2nd Line of Defence covering those business areas. Experience of banking environments and applicable regulations across EMEA (i.e. Continental Europe)would be useful.SKILLS AND EXPERIENCEFunctional / Technical Competencies:Essential: Knowledge of auditing methods and industry practices. An understanding of banking and financial services is required. Understanding of financial products, their risks and processes associated. Good knowledge of controls required to mitigate those risks. Good understanding of risk management and compliance matters.Education / Qualifications:Essential: Higher education or equivalent industry experience. Professionally qualified (ACA, ACCA, CFA, etc.).Preferred: Relevant industry qualifications e.g. CIA, ACT, CF, ICA are desirable but not essential.PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem-solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Office skillsWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
This role reports to the Mortgage Underwriting Manager. The Senior Mortgage Underwriter will be responsible for assessing complex residential mortgage applications, including manual underwriting, affordability analysis and risk-based decision making. Working closely with lending and risk teams, they will help shape the future of our underwriting approach. Key Responsibilities Assess mortgage applications in line with lending policy and regulatory standards (MCOB) Perform detailed affordability assessments, including non-standard income and complex applicant profiles Apply manual underwriting judgement with freedom to apply common sense without the restrictions of rigid credit scoring Provide technical guidance to junior underwriters and administrative assistants Contribute towards underwriting policy reviews and process improvements Liaise with intermediaries and internal stakeholders to progress applications efficiently This list is not exhaustive and the post holder is expected to carry out any other tasks that are required to fulfil the needs of the role. Management may add or subtract from the list of duties in order to meet the need of the business as they see fit and as per the terms and conditions of contract. Measures of Success Risk management and policy adherence Quality of underwriting decisions validated by Quality assurance Meeting agreed SLA Service Level Agreements Collaboration and influence, supporting great outcomes for staff and our broker introducers Continuous improvement, using experience to shape our underwriting processes, procedures and technology solutions About You Skills & Capabilities for the role Qualifications: Advantageous but not required depending on experience CeMAP AdvCeMAP CICM Experience required: Significant mortgage underwriting experience (Minimum 5+ years) Comfortable with complex/self employed income, LTV risk and layered affordability Able to use advanced origination software such as Finova's MSO platform In depth knowledge of the UK mortgage market and FCA regulatory expectations Excellent decision making, analytical and communication skills Collaborative and calm under pressure with pragmatic approach to risk Behaviours: Professional and ethical Strong interpersonal relationships Able to work with minimum supervision and to deadlines Willing to take on responsibility and accountability Ability to consider the needs, abilities and personalities of others Willing to work as part of a team and involve others Positive approach Essential skills: Environmental awareness - Has a good understanding of the broker environment in which the Society operates and of underwriting best practice and key developments. Has a good awareness of the likely impact of economic, political, social and regulatory change on the Society's business and overall aims. Proven analytical skills - Able to use analytical tools interpreting customer credit files, supporting documents with an ability to understand complex lending scenarios Decision making skills - Ability to source, collate and process all pertinent information to support final loan approval. Self/work organisation - Plans, co-ordinates and controls the work and resources under their control. Maintains an awareness of team workloads not directly under their control and demonstrates flexibility in making most effective use of resources to achieve overall business objectives. Organisational awareness - Has a very good understanding of the Society's overall aims, structures, policies and culture, together with a good knowledge of the policies, operations, systems and relevant strategies pertaining to specific areas of the business. Procedural/Specialist Knowledge - A very good knowledge of the relevant procedures and policies in Mortgage Underwriting, including interpretation and application of best practices, and able to use experience to act decisively. This list is not exhaustive, management reserve the right to amend the requirements as they see fit to ensure the post holder's ability to fulfil the needs of the role. PLEASE DO NOT APPLY FOR THIS ROLE UNLESS YOU HAVE RECENT DEMONSTRABLE AND RELEVANT EXPERIENCE. Please visit our website and click 'Privacy Policy' at the bottom of the page for further information on how we process your information, and your rights under GDPR.
Jan 08, 2026
Full time
This role reports to the Mortgage Underwriting Manager. The Senior Mortgage Underwriter will be responsible for assessing complex residential mortgage applications, including manual underwriting, affordability analysis and risk-based decision making. Working closely with lending and risk teams, they will help shape the future of our underwriting approach. Key Responsibilities Assess mortgage applications in line with lending policy and regulatory standards (MCOB) Perform detailed affordability assessments, including non-standard income and complex applicant profiles Apply manual underwriting judgement with freedom to apply common sense without the restrictions of rigid credit scoring Provide technical guidance to junior underwriters and administrative assistants Contribute towards underwriting policy reviews and process improvements Liaise with intermediaries and internal stakeholders to progress applications efficiently This list is not exhaustive and the post holder is expected to carry out any other tasks that are required to fulfil the needs of the role. Management may add or subtract from the list of duties in order to meet the need of the business as they see fit and as per the terms and conditions of contract. Measures of Success Risk management and policy adherence Quality of underwriting decisions validated by Quality assurance Meeting agreed SLA Service Level Agreements Collaboration and influence, supporting great outcomes for staff and our broker introducers Continuous improvement, using experience to shape our underwriting processes, procedures and technology solutions About You Skills & Capabilities for the role Qualifications: Advantageous but not required depending on experience CeMAP AdvCeMAP CICM Experience required: Significant mortgage underwriting experience (Minimum 5+ years) Comfortable with complex/self employed income, LTV risk and layered affordability Able to use advanced origination software such as Finova's MSO platform In depth knowledge of the UK mortgage market and FCA regulatory expectations Excellent decision making, analytical and communication skills Collaborative and calm under pressure with pragmatic approach to risk Behaviours: Professional and ethical Strong interpersonal relationships Able to work with minimum supervision and to deadlines Willing to take on responsibility and accountability Ability to consider the needs, abilities and personalities of others Willing to work as part of a team and involve others Positive approach Essential skills: Environmental awareness - Has a good understanding of the broker environment in which the Society operates and of underwriting best practice and key developments. Has a good awareness of the likely impact of economic, political, social and regulatory change on the Society's business and overall aims. Proven analytical skills - Able to use analytical tools interpreting customer credit files, supporting documents with an ability to understand complex lending scenarios Decision making skills - Ability to source, collate and process all pertinent information to support final loan approval. Self/work organisation - Plans, co-ordinates and controls the work and resources under their control. Maintains an awareness of team workloads not directly under their control and demonstrates flexibility in making most effective use of resources to achieve overall business objectives. Organisational awareness - Has a very good understanding of the Society's overall aims, structures, policies and culture, together with a good knowledge of the policies, operations, systems and relevant strategies pertaining to specific areas of the business. Procedural/Specialist Knowledge - A very good knowledge of the relevant procedures and policies in Mortgage Underwriting, including interpretation and application of best practices, and able to use experience to act decisively. This list is not exhaustive, management reserve the right to amend the requirements as they see fit to ensure the post holder's ability to fulfil the needs of the role. PLEASE DO NOT APPLY FOR THIS ROLE UNLESS YOU HAVE RECENT DEMONSTRABLE AND RELEVANT EXPERIENCE. Please visit our website and click 'Privacy Policy' at the bottom of the page for further information on how we process your information, and your rights under GDPR.
Why join us? We're currently seeking a dynamic Client Care Assistant to support the Client Contract Delivery Managers (CCDM's). This role is crucial for ensuring a consistent and excellent client experience and involves close collaboration with both internal colleagues and external client teams at DWF. The successful candidate will lead governance for the client assurance process; help facilitate client and internal meetings. They will also coordinate client audit and assurance requests, working with the Pune Compliance Team to ensure timely completion. This is a fantastic opportunity for someone looking to build a career in contract delivery management. The role can be based from any of our UK offices in the north, with remote working available. Responsibilities Support contract delivery management activities for the Client Contract Delivery team, Work with varied groups of stakeholders to ensure the client care activities are delivered in line with the contract. Collaborate with Client Care Associates to manage audit, assurance, and due diligence requests across the Firm, including monitoring the client care inbox, triaging requests by priority and expertise, and ensuring timely communication and completion. Coordinate business responses to client due diligence queries across service delivery, finance, and audit outcomes. Working closely with the Pune compliance team to ensure deadlines are achieved. Act as the main contact for arranging client audit visits and also support CCDM's with post-audit actions by ensuring action plans are shared with business leads and tracked to completion within agreed timescales. Collaborate with CCDM's to develop internal playbooks for standard contract procedures and coordinate diverse stakeholder groups to ensure a unified approach to client care across varied service areas. Lead governance for the client assurance process by managing documentation, systems, and records, while collaborating with the client care team to develop processes that improve efficiency and effectiveness across all areas of client care. Maintain and improve the client knowledge hub webpage, working with CCDM's to upload client relevant documentation. What will help you succeed in this role? Essential Excellent interpersonal skills, with clear written and verbal communication. Experience in a high-volume administrative or client-facing role. Ability to build effective working relationships with colleagues and external partners at all levels. Confident user of Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative platforms. Strong attention to detail and accuracy in all aspects of work. Able to identify problems and contribute practical solutions in a fast-paced environment, escalating when needed. Self-motivated and proactive, with the ability to manage and prioritise tasks independently. What we offer? We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Jan 08, 2026
Full time
Why join us? We're currently seeking a dynamic Client Care Assistant to support the Client Contract Delivery Managers (CCDM's). This role is crucial for ensuring a consistent and excellent client experience and involves close collaboration with both internal colleagues and external client teams at DWF. The successful candidate will lead governance for the client assurance process; help facilitate client and internal meetings. They will also coordinate client audit and assurance requests, working with the Pune Compliance Team to ensure timely completion. This is a fantastic opportunity for someone looking to build a career in contract delivery management. The role can be based from any of our UK offices in the north, with remote working available. Responsibilities Support contract delivery management activities for the Client Contract Delivery team, Work with varied groups of stakeholders to ensure the client care activities are delivered in line with the contract. Collaborate with Client Care Associates to manage audit, assurance, and due diligence requests across the Firm, including monitoring the client care inbox, triaging requests by priority and expertise, and ensuring timely communication and completion. Coordinate business responses to client due diligence queries across service delivery, finance, and audit outcomes. Working closely with the Pune compliance team to ensure deadlines are achieved. Act as the main contact for arranging client audit visits and also support CCDM's with post-audit actions by ensuring action plans are shared with business leads and tracked to completion within agreed timescales. Collaborate with CCDM's to develop internal playbooks for standard contract procedures and coordinate diverse stakeholder groups to ensure a unified approach to client care across varied service areas. Lead governance for the client assurance process by managing documentation, systems, and records, while collaborating with the client care team to develop processes that improve efficiency and effectiveness across all areas of client care. Maintain and improve the client knowledge hub webpage, working with CCDM's to upload client relevant documentation. What will help you succeed in this role? Essential Excellent interpersonal skills, with clear written and verbal communication. Experience in a high-volume administrative or client-facing role. Ability to build effective working relationships with colleagues and external partners at all levels. Confident user of Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative platforms. Strong attention to detail and accuracy in all aspects of work. Able to identify problems and contribute practical solutions in a fast-paced environment, escalating when needed. Self-motivated and proactive, with the ability to manage and prioritise tasks independently. What we offer? We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Why join us? We're currently seeking a dynamic Client Care Assistant to support the Client Contract Delivery Managers (CCDM's). This role is crucial for ensuring a consistent and excellent client experience and involves close collaboration with both internal colleagues and external client teams at DWF. The successful candidate will lead governance for the client assurance process; help facilitate client and internal meetings. They will also coordinate client audit and assurance requests, working with the Pune Compliance Team to ensure timely completion. This is a fantastic opportunity for someone looking to build a career in contract delivery management. The role can be based from any of our UK offices in the north, with remote working available. Responsibilities Support contract delivery management activities for the Client Contract Delivery team, Work with varied groups of stakeholders to ensure the client care activities are delivered in line with the contract. Collaborate with Client Care Associates to manage audit, assurance, and due diligence requests across the Firm, including monitoring the client care inbox, triaging requests by priority and expertise, and ensuring timely communication and completion. Coordinate business responses to client due diligence queries across service delivery, finance, and audit outcomes. Working closely with the Pune compliance team to ensure deadlines are achieved. Act as the main contact for arranging client audit visits and also support CCDM's with post-audit actions by ensuring action plans are shared with business leads and tracked to completion within agreed timescales. Collaborate with CCDM's to develop internal playbooks for standard contract procedures and coordinate diverse stakeholder groups to ensure a unified approach to client care across varied service areas. Lead governance for the client assurance process by managing documentation, systems, and records, while collaborating with the client care team to develop processes that improve efficiency and effectiveness across all areas of client care. Maintain and improve the client knowledge hub webpage, working with CCDM's to upload client relevant documentation. What will help you succeed in this role? Essential Excellent interpersonal skills, with clear written and verbal communication. Experience in a high-volume administrative or client-facing role. Ability to build effective working relationships with colleagues and external partners at all levels. Confident user of Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative platforms. Strong attention to detail and accuracy in all aspects of work. Able to identify problems and contribute practical solutions in a fast-paced environment, escalating when needed. Self-motivated and proactive, with the ability to manage and prioritise tasks independently. What we offer? We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Jan 08, 2026
Full time
Why join us? We're currently seeking a dynamic Client Care Assistant to support the Client Contract Delivery Managers (CCDM's). This role is crucial for ensuring a consistent and excellent client experience and involves close collaboration with both internal colleagues and external client teams at DWF. The successful candidate will lead governance for the client assurance process; help facilitate client and internal meetings. They will also coordinate client audit and assurance requests, working with the Pune Compliance Team to ensure timely completion. This is a fantastic opportunity for someone looking to build a career in contract delivery management. The role can be based from any of our UK offices in the north, with remote working available. Responsibilities Support contract delivery management activities for the Client Contract Delivery team, Work with varied groups of stakeholders to ensure the client care activities are delivered in line with the contract. Collaborate with Client Care Associates to manage audit, assurance, and due diligence requests across the Firm, including monitoring the client care inbox, triaging requests by priority and expertise, and ensuring timely communication and completion. Coordinate business responses to client due diligence queries across service delivery, finance, and audit outcomes. Working closely with the Pune compliance team to ensure deadlines are achieved. Act as the main contact for arranging client audit visits and also support CCDM's with post-audit actions by ensuring action plans are shared with business leads and tracked to completion within agreed timescales. Collaborate with CCDM's to develop internal playbooks for standard contract procedures and coordinate diverse stakeholder groups to ensure a unified approach to client care across varied service areas. Lead governance for the client assurance process by managing documentation, systems, and records, while collaborating with the client care team to develop processes that improve efficiency and effectiveness across all areas of client care. Maintain and improve the client knowledge hub webpage, working with CCDM's to upload client relevant documentation. What will help you succeed in this role? Essential Excellent interpersonal skills, with clear written and verbal communication. Experience in a high-volume administrative or client-facing role. Ability to build effective working relationships with colleagues and external partners at all levels. Confident user of Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative platforms. Strong attention to detail and accuracy in all aspects of work. Able to identify problems and contribute practical solutions in a fast-paced environment, escalating when needed. Self-motivated and proactive, with the ability to manage and prioritise tasks independently. What we offer? We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Why join us? We're currently seeking a dynamic Client Care Assistant to support the Client Contract Delivery Managers (CCDM's). This role is crucial for ensuring a consistent and excellent client experience and involves close collaboration with both internal colleagues and external client teams at DWF. The successful candidate will lead governance for the client assurance process; help facilitate client and internal meetings. They will also coordinate client audit and assurance requests, working with the Pune Compliance Team to ensure timely completion. This is a fantastic opportunity for someone looking to build a career in contract delivery management. The role can be based from any of our UK offices in the north, with remote working available. Responsibilities Support contract delivery management activities for the Client Contract Delivery team, Work with varied groups of stakeholders to ensure the client care activities are delivered in line with the contract. Collaborate with Client Care Associates to manage audit, assurance, and due diligence requests across the Firm, including monitoring the client care inbox, triaging requests by priority and expertise, and ensuring timely communication and completion. Coordinate business responses to client due diligence queries across service delivery, finance, and audit outcomes. Working closely with the Pune compliance team to ensure deadlines are achieved. Act as the main contact for arranging client audit visits and also support CCDM's with post-audit actions by ensuring action plans are shared with business leads and tracked to completion within agreed timescales. Collaborate with CCDM's to develop internal playbooks for standard contract procedures and coordinate diverse stakeholder groups to ensure a unified approach to client care across varied service areas. Lead governance for the client assurance process by managing documentation, systems, and records, while collaborating with the client care team to develop processes that improve efficiency and effectiveness across all areas of client care. Maintain and improve the client knowledge hub webpage, working with CCDM's to upload client relevant documentation. What will help you succeed in this role? Essential Excellent interpersonal skills, with clear written and verbal communication. Experience in a high-volume administrative or client-facing role. Ability to build effective working relationships with colleagues and external partners at all levels. Confident user of Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative platforms. Strong attention to detail and accuracy in all aspects of work. Able to identify problems and contribute practical solutions in a fast-paced environment, escalating when needed. Self-motivated and proactive, with the ability to manage and prioritise tasks independently. What we offer? We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Jan 08, 2026
Full time
Why join us? We're currently seeking a dynamic Client Care Assistant to support the Client Contract Delivery Managers (CCDM's). This role is crucial for ensuring a consistent and excellent client experience and involves close collaboration with both internal colleagues and external client teams at DWF. The successful candidate will lead governance for the client assurance process; help facilitate client and internal meetings. They will also coordinate client audit and assurance requests, working with the Pune Compliance Team to ensure timely completion. This is a fantastic opportunity for someone looking to build a career in contract delivery management. The role can be based from any of our UK offices in the north, with remote working available. Responsibilities Support contract delivery management activities for the Client Contract Delivery team, Work with varied groups of stakeholders to ensure the client care activities are delivered in line with the contract. Collaborate with Client Care Associates to manage audit, assurance, and due diligence requests across the Firm, including monitoring the client care inbox, triaging requests by priority and expertise, and ensuring timely communication and completion. Coordinate business responses to client due diligence queries across service delivery, finance, and audit outcomes. Working closely with the Pune compliance team to ensure deadlines are achieved. Act as the main contact for arranging client audit visits and also support CCDM's with post-audit actions by ensuring action plans are shared with business leads and tracked to completion within agreed timescales. Collaborate with CCDM's to develop internal playbooks for standard contract procedures and coordinate diverse stakeholder groups to ensure a unified approach to client care across varied service areas. Lead governance for the client assurance process by managing documentation, systems, and records, while collaborating with the client care team to develop processes that improve efficiency and effectiveness across all areas of client care. Maintain and improve the client knowledge hub webpage, working with CCDM's to upload client relevant documentation. What will help you succeed in this role? Essential Excellent interpersonal skills, with clear written and verbal communication. Experience in a high-volume administrative or client-facing role. Ability to build effective working relationships with colleagues and external partners at all levels. Confident user of Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative platforms. Strong attention to detail and accuracy in all aspects of work. Able to identify problems and contribute practical solutions in a fast-paced environment, escalating when needed. Self-motivated and proactive, with the ability to manage and prioritise tasks independently. What we offer? We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
