Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A brand new role as a stand alone role First point of contact for all HR across a business of approx 60 employees based in Castleford Client Details A well established SME business based in Castleford with approx 60 employees. This is the first HR hire into the business to focus on employee/management development,engagement and performance, driving the company culture and values whilst delivering an efficient HR service across the business for all aspects of HR. Description Working closely with the SLT to deliver the business goals and objective via the people Drive and deliver performance via training and development Focus on employee engagement and company culture in line with values Oversee and manage daily human resources operations, ensuring compliance with relevant policies and regulations. Develop and implement HR policies, processes and procedure inline with legislation Manage recruitment, onboarding, and employee relations processes effectively. Ensure accurate maintenance of employee records and HR systems. Manage employee relations casework Support performance management and professional development initiatives. Collaborate with leadership to enhance employee engagement and retention strategies. Ensure timely and accurate delivery of payroll and benefits administration Driving CSR via charity partner Profile A successful People Operations Manager should have: Proven experience in human resources in a generalist role showing tenure in a business Have previously worked in a role with focus on performance, culture, training and development Employee engagement driving a company culture in line with values Strong knowledge of HR practices, employment law, and regulatory requirements. Proficiency in using HR systems Excellent organisational and multitasking abilities. Strong communication and interpersonal skills. Experience in recruitment, employee relations, and performance management. A results-oriented approach to problem-solving and decision -making Delivered CSR plan for a business with charity partners Job Offer Competitive salary between GBP 35000 and GBP 40000. Full or part time considered Permanent position offering stability and growth opportunities. Hybrid working - 3 days office/2 days WFH If you are a motivated People Operations Manager looking to make an impact, we encourage you to apply and join our team in CASTLEFORD.
Mar 14, 2026
Full time
A brand new role as a stand alone role First point of contact for all HR across a business of approx 60 employees based in Castleford Client Details A well established SME business based in Castleford with approx 60 employees. This is the first HR hire into the business to focus on employee/management development,engagement and performance, driving the company culture and values whilst delivering an efficient HR service across the business for all aspects of HR. Description Working closely with the SLT to deliver the business goals and objective via the people Drive and deliver performance via training and development Focus on employee engagement and company culture in line with values Oversee and manage daily human resources operations, ensuring compliance with relevant policies and regulations. Develop and implement HR policies, processes and procedure inline with legislation Manage recruitment, onboarding, and employee relations processes effectively. Ensure accurate maintenance of employee records and HR systems. Manage employee relations casework Support performance management and professional development initiatives. Collaborate with leadership to enhance employee engagement and retention strategies. Ensure timely and accurate delivery of payroll and benefits administration Driving CSR via charity partner Profile A successful People Operations Manager should have: Proven experience in human resources in a generalist role showing tenure in a business Have previously worked in a role with focus on performance, culture, training and development Employee engagement driving a company culture in line with values Strong knowledge of HR practices, employment law, and regulatory requirements. Proficiency in using HR systems Excellent organisational and multitasking abilities. Strong communication and interpersonal skills. Experience in recruitment, employee relations, and performance management. A results-oriented approach to problem-solving and decision -making Delivered CSR plan for a business with charity partners Job Offer Competitive salary between GBP 35000 and GBP 40000. Full or part time considered Permanent position offering stability and growth opportunities. Hybrid working - 3 days office/2 days WFH If you are a motivated People Operations Manager looking to make an impact, we encourage you to apply and join our team in CASTLEFORD.
Deputy Manager Premium Fashion Brand Salary up to 34,000 + Bonus and Benefits We have an exceptional opportunity for a Deputy Manager to join a renowned premium fashion brand, celebrated for its timeless collections, exceptional quality, and effortless style. This is the ideal role for a passionate retail professional who thrives in an inspiring environment and is committed to delivering an elevated and memorable customer experience. This role offers the perfect blend of customer service leadership and operational excellence. It's fast-paced and dynamic, while still allowing you the time to build genuine relationships with loyal customers and lead your team to success. What You'll Do as a Deputy Manager: Support the Store Manager in leading, inspiring, and developing a passionate and high-performing team. Deliver an exceptional, personalised customer experience, acting as a brand ambassador on the shop floor. Drive sales performance, KPI achievement, and commercial success. Ensure the store maintains impeccable visual merchandising and operational standards in line with brand expectations. Oversee daily operations including stock management, compliance, and health & safety. Take ownership of the store in the Store Manager's absence, ensuring smooth and successful day-to-day running. Foster a positive, professional, and motivated team culture. About You: You are confident, polished, and passionate about premium fashion retail. You may currently be a Supervisor, Senior Sales Assistant, Assistant Manager, or existing Deputy Manager looking to progress within a premium environment. You will have: A passion for fashion, styling, and delivering exceptional service Strong leadership skills with the ability to motivate and develop others Commercial awareness and a results-driven mindset High standards and strong attention to detail The confidence to lead from the front and inspire your team Why Join as our new Deputy Manager: This is a rare opportunity to build your career with a growing premium fashion brand known for its quality, style, and loyal customer base. You'll benefit from: Salary up to 34,000 Bonus potential Generous staff discount Career development and progression opportunities The chance to be part of an exciting growth journey as new stores open Apply now to take the next step in your career as a Deputy Manager with a premium fashion brand that represents style, quality, and modern service experience. Reference: BH35346
Mar 14, 2026
Full time
Deputy Manager Premium Fashion Brand Salary up to 34,000 + Bonus and Benefits We have an exceptional opportunity for a Deputy Manager to join a renowned premium fashion brand, celebrated for its timeless collections, exceptional quality, and effortless style. This is the ideal role for a passionate retail professional who thrives in an inspiring environment and is committed to delivering an elevated and memorable customer experience. This role offers the perfect blend of customer service leadership and operational excellence. It's fast-paced and dynamic, while still allowing you the time to build genuine relationships with loyal customers and lead your team to success. What You'll Do as a Deputy Manager: Support the Store Manager in leading, inspiring, and developing a passionate and high-performing team. Deliver an exceptional, personalised customer experience, acting as a brand ambassador on the shop floor. Drive sales performance, KPI achievement, and commercial success. Ensure the store maintains impeccable visual merchandising and operational standards in line with brand expectations. Oversee daily operations including stock management, compliance, and health & safety. Take ownership of the store in the Store Manager's absence, ensuring smooth and successful day-to-day running. Foster a positive, professional, and motivated team culture. About You: You are confident, polished, and passionate about premium fashion retail. You may currently be a Supervisor, Senior Sales Assistant, Assistant Manager, or existing Deputy Manager looking to progress within a premium environment. You will have: A passion for fashion, styling, and delivering exceptional service Strong leadership skills with the ability to motivate and develop others Commercial awareness and a results-driven mindset High standards and strong attention to detail The confidence to lead from the front and inspire your team Why Join as our new Deputy Manager: This is a rare opportunity to build your career with a growing premium fashion brand known for its quality, style, and loyal customer base. You'll benefit from: Salary up to 34,000 Bonus potential Generous staff discount Career development and progression opportunities The chance to be part of an exciting growth journey as new stores open Apply now to take the next step in your career as a Deputy Manager with a premium fashion brand that represents style, quality, and modern service experience. Reference: BH35346
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Full Time - Property Manager - Blackburn A fantastic opportunity exists to join an established, modern & friendly team of professionals in Melbourne's East! You will be working alongside a team of experienced, vibrant, professional and capable staff, all with solid real estate experience, progress your career and join this premium brand. With leasing consultants, administrators and a team of accountants for support, this role focuses on property management. You will be managing a portfolio of 125-130 Properties with growth opportunity, using rental program PropertyMe. The Role: Portfolio predominantly located within Whitehorse, Maroondah, Manningham zones. Renter and Rental Provider liaison Preparing detailed asset plans, budgets and financial reports. Arrears VCAT representation 1 in 4 Saturdays with time in lieu Agreement renewal and rent reviews Maintenance requests New rental agreements Routine inspections Skills/Qualifications: Passionate about a long-term career in the property management sector Immaculately presented and confident character 12 months + experience Assisting/Managing a residential portfolio Have the proven ability managing a residential portfolio Up to date Agent Rep & Valid Victorian driver's license The Benefits: Work under an exceptional brand Excellent career opportunity with uncapped earning potential Opportunity for mentoring and training Become and industry leader and utilise up and coming technology advances Managing a portfolio requires an individual who is positive, has a proactive mentality and is client focused in delivering results. About Us: Founded in 2010, the REIV award winning OBrien Real Estate is well known for top producing local agents backed by a strong network of motivated professionals driven to succeed. OBrien Real Estate prides itself on offering the finest in customer service. We consistently utilise the best Real Estate trainers to improve our skills which in turn delivers great results. Our directors are consistently involved with day to day business, providing support and guidance. From one single office with a handful of staff, we have actively grown the business in a relatively short period of time, to be one of Victoria's most forward thinking and progressive real estate networks. With a holistic approach to what we do, every OBrien Real Estate team member is encouraged and supported to lead a balanced lifestyle as well as being given opportunities to give back to the community.
Mar 14, 2026
Full time
Full Time - Property Manager - Blackburn A fantastic opportunity exists to join an established, modern & friendly team of professionals in Melbourne's East! You will be working alongside a team of experienced, vibrant, professional and capable staff, all with solid real estate experience, progress your career and join this premium brand. With leasing consultants, administrators and a team of accountants for support, this role focuses on property management. You will be managing a portfolio of 125-130 Properties with growth opportunity, using rental program PropertyMe. The Role: Portfolio predominantly located within Whitehorse, Maroondah, Manningham zones. Renter and Rental Provider liaison Preparing detailed asset plans, budgets and financial reports. Arrears VCAT representation 1 in 4 Saturdays with time in lieu Agreement renewal and rent reviews Maintenance requests New rental agreements Routine inspections Skills/Qualifications: Passionate about a long-term career in the property management sector Immaculately presented and confident character 12 months + experience Assisting/Managing a residential portfolio Have the proven ability managing a residential portfolio Up to date Agent Rep & Valid Victorian driver's license The Benefits: Work under an exceptional brand Excellent career opportunity with uncapped earning potential Opportunity for mentoring and training Become and industry leader and utilise up and coming technology advances Managing a portfolio requires an individual who is positive, has a proactive mentality and is client focused in delivering results. About Us: Founded in 2010, the REIV award winning OBrien Real Estate is well known for top producing local agents backed by a strong network of motivated professionals driven to succeed. OBrien Real Estate prides itself on offering the finest in customer service. We consistently utilise the best Real Estate trainers to improve our skills which in turn delivers great results. Our directors are consistently involved with day to day business, providing support and guidance. From one single office with a handful of staff, we have actively grown the business in a relatively short period of time, to be one of Victoria's most forward thinking and progressive real estate networks. With a holistic approach to what we do, every OBrien Real Estate team member is encouraged and supported to lead a balanced lifestyle as well as being given opportunities to give back to the community.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
RK Accountancy, Finance and Business Support
Milton Keynes, Buckinghamshire
Audit Executive Milton Keynes - Hybrid - 3 days office, 2 days home after short qualifying period We are seeking a newly qualified (ACA or ACCA) Audit Executive to join a Top 13 UK Practice firm based in their Milton Keynes office. Ideally you will have previously worked in practice and have 0-1 years post qualified experience. The Role Deal with correspondence from clients Agree timing of work/scheduling with clients Regularly review and give feedback on work Manage own portfolio of clients (where appropriate) Ensure the planning memorandum is produced, identify risk areas and most efficient method of gathering audit evidence Produce draft budget if required Delegate, supervise and review work of seniors and juniors, ensuring the file is complete and all review points addressed before it is passed to the Partner or Manager Monitor work in progress on all jobs within the portfolio, communicating any potential problems and write offs to the Partners or Managers on a timely basis Undertake critical audit areas (in a few key jobs where appropriate) Monitor filing deadlines and ensure deadlines are achieved, including corporation tax and Companies House filings. What We're Looking For ACA/ACCA/ICAS qualified - with experience in practice Newly qualified or 1 year of post qualified experience required Computer packages - Excel, Word, Sage, Alpha Tax, CaseWare, VPM/Central Supervisory experience - ability to manage and delegate effectively Client focus and commercially aware Communication - oral and written, ability to deal with variety of people in different environments Organisation skills - the ability to juggle several different tasks at once Benefits Agile Working: Enjoy the flexibility of core hours from 10 AM to 2 PM and two home working days, allowing you to balance your work and personal commitments seamlessly. 33 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days). Employee recognition awards: Outstanding Performance Award Bonus and other recognition initiatives. New and improved programme for succession planning and supportive management structure to help you realise your potential Employee Assistance Programme: Access a free confidential 24-hour support service, including unlimited counselling sessions and virtual doctors available for you and your family. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Mar 14, 2026
Full time
Audit Executive Milton Keynes - Hybrid - 3 days office, 2 days home after short qualifying period We are seeking a newly qualified (ACA or ACCA) Audit Executive to join a Top 13 UK Practice firm based in their Milton Keynes office. Ideally you will have previously worked in practice and have 0-1 years post qualified experience. The Role Deal with correspondence from clients Agree timing of work/scheduling with clients Regularly review and give feedback on work Manage own portfolio of clients (where appropriate) Ensure the planning memorandum is produced, identify risk areas and most efficient method of gathering audit evidence Produce draft budget if required Delegate, supervise and review work of seniors and juniors, ensuring the file is complete and all review points addressed before it is passed to the Partner or Manager Monitor work in progress on all jobs within the portfolio, communicating any potential problems and write offs to the Partners or Managers on a timely basis Undertake critical audit areas (in a few key jobs where appropriate) Monitor filing deadlines and ensure deadlines are achieved, including corporation tax and Companies House filings. What We're Looking For ACA/ACCA/ICAS qualified - with experience in practice Newly qualified or 1 year of post qualified experience required Computer packages - Excel, Word, Sage, Alpha Tax, CaseWare, VPM/Central Supervisory experience - ability to manage and delegate effectively Client focus and commercially aware Communication - oral and written, ability to deal with variety of people in different environments Organisation skills - the ability to juggle several different tasks at once Benefits Agile Working: Enjoy the flexibility of core hours from 10 AM to 2 PM and two home working days, allowing you to balance your work and personal commitments seamlessly. 33 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days). Employee recognition awards: Outstanding Performance Award Bonus and other recognition initiatives. New and improved programme for succession planning and supportive management structure to help you realise your potential Employee Assistance Programme: Access a free confidential 24-hour support service, including unlimited counselling sessions and virtual doctors available for you and your family. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Mar 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
My client is seeking an experienced Digital Content Manager to take ownership of digital content and communications across multiple channels. This role is responsible for creating engaging, brand-aligned content that drives business growth, strengthens brand visibility, and expands reach across key markets. The successful candidate will combine strong copywriting skills with strategic thinking and hands-on execution. Key Responsibilities Support the development of a digital content strategy aligned with business and marketing objectives Create, edit, and publish content including blogs, news, case studies, PR, advertorials, video, and campaign assets Manage website content and CMS functionality Ensure all content is SEO-optimised and aligned with brand guidelines Collaborate with internal teams to identify content opportunities and improve user experience Edit and proofread content to ensure quality, consistency, and accuracy Manage content calendars, workflows, and deadlines Measure, analyse, and report on campaign performance, KPIs, and ROI Manage content distribution across digital channels to increase traffic and engagement Liaise with external agencies and suppliers Support PR activity, including media statements and sensitive communications Project manage key digital publications and annual reviews Skills & Experience Required Proven experience in a digital marketing or content-focused role Degree in Marketing or a related field Strong copywriting, editing, and proofreading skills Demonstrable experience with SEO and website management PR writing experience (essential) Experience managing multiple stakeholders and content contributors Strong organisational and project management skills Ability to work to tight deadlines in a fast-paced environment Desirable: Experience with Adobe Creative Suite, Canva Familiarity with LinkedIn, YouTube, and Instagram
Mar 14, 2026
Contractor
My client is seeking an experienced Digital Content Manager to take ownership of digital content and communications across multiple channels. This role is responsible for creating engaging, brand-aligned content that drives business growth, strengthens brand visibility, and expands reach across key markets. The successful candidate will combine strong copywriting skills with strategic thinking and hands-on execution. Key Responsibilities Support the development of a digital content strategy aligned with business and marketing objectives Create, edit, and publish content including blogs, news, case studies, PR, advertorials, video, and campaign assets Manage website content and CMS functionality Ensure all content is SEO-optimised and aligned with brand guidelines Collaborate with internal teams to identify content opportunities and improve user experience Edit and proofread content to ensure quality, consistency, and accuracy Manage content calendars, workflows, and deadlines Measure, analyse, and report on campaign performance, KPIs, and ROI Manage content distribution across digital channels to increase traffic and engagement Liaise with external agencies and suppliers Support PR activity, including media statements and sensitive communications Project manage key digital publications and annual reviews Skills & Experience Required Proven experience in a digital marketing or content-focused role Degree in Marketing or a related field Strong copywriting, editing, and proofreading skills Demonstrable experience with SEO and website management PR writing experience (essential) Experience managing multiple stakeholders and content contributors Strong organisational and project management skills Ability to work to tight deadlines in a fast-paced environment Desirable: Experience with Adobe Creative Suite, Canva Familiarity with LinkedIn, YouTube, and Instagram
Interim Director of Finance (initial 9 month fixed term contract) London The Incorporated Society of British Advertisers Limited (ISBA) is the only body that represents brand owners advertising in the UK. The society empowers advertisers to understand the industry and shape its future by bringing together a powerful community of marketers with common interests; leading decision-making with knowledge and insight; and giving a single voice to advocacy for the improvement of the industry. The aim is to create an advertising environment that is transparent, responsible and accountable; one that can be trusted by the public, by advertisers and by legislators. ISBA's strength lies in its membership. The activities of our dedicated team are shaped by our governing bodies, which include our Council and Executive Committee, populated by senior representatives from ISBA member companies. Reporting to the Director General, this Director of Finance role is initially a 9-month fixed term contract. In this varied Finance Director role the main responsibilities will include: Responsibility for leading the financial strategy of ISBA. This includes overseeing financial planning, budgeting, reporting, compliance, and risk management. Overseeing day-to-day running of the ISBA finance department with management responsibility for Accounts Manager. Leading budgeting, forecasting, and cash flow management for the ISBA Group. Ensuring timely and accurate financial reporting for the ISBA Group. Managing preparation of consolidated statutory accounts and compliance with accounting standards. Acting as ISBA Company Secretary and ensuring compliance with UK financial regulations, GDPR and company law. Ensuring robust governance of ISBA Council and Executive Committee and lead organisation of Annual General Meeting, including the preparation of minutes. Ensuring that all the Human Resources policies are up to date and are concurrent with the legal requirements and employment legislation The successful candidate will be an ACA/ACCA/CIMA qualified accountant who has previously worked at a senior finance leadership level. You must possess significant experience in a 'hands-on' Director of Finance role within a similar sized organisation and will need the gravitas to work alongside the Director General and senior leadership team as a strategic thought-partner whilst also possessing the confidence and ability to support the commercial activities and strategic decisions. You must have first class communication and interpersonal skills with the ability to maintain strong relationships with key internal and external stakeholders. All third-party applications will be forwarded to our recruitment partners at The Search Core Closing Date: 4th March 2026 Interview Date: 11th and 12th March 2026
Mar 14, 2026
Contractor
Interim Director of Finance (initial 9 month fixed term contract) London The Incorporated Society of British Advertisers Limited (ISBA) is the only body that represents brand owners advertising in the UK. The society empowers advertisers to understand the industry and shape its future by bringing together a powerful community of marketers with common interests; leading decision-making with knowledge and insight; and giving a single voice to advocacy for the improvement of the industry. The aim is to create an advertising environment that is transparent, responsible and accountable; one that can be trusted by the public, by advertisers and by legislators. ISBA's strength lies in its membership. The activities of our dedicated team are shaped by our governing bodies, which include our Council and Executive Committee, populated by senior representatives from ISBA member companies. Reporting to the Director General, this Director of Finance role is initially a 9-month fixed term contract. In this varied Finance Director role the main responsibilities will include: Responsibility for leading the financial strategy of ISBA. This includes overseeing financial planning, budgeting, reporting, compliance, and risk management. Overseeing day-to-day running of the ISBA finance department with management responsibility for Accounts Manager. Leading budgeting, forecasting, and cash flow management for the ISBA Group. Ensuring timely and accurate financial reporting for the ISBA Group. Managing preparation of consolidated statutory accounts and compliance with accounting standards. Acting as ISBA Company Secretary and ensuring compliance with UK financial regulations, GDPR and company law. Ensuring robust governance of ISBA Council and Executive Committee and lead organisation of Annual General Meeting, including the preparation of minutes. Ensuring that all the Human Resources policies are up to date and are concurrent with the legal requirements and employment legislation The successful candidate will be an ACA/ACCA/CIMA qualified accountant who has previously worked at a senior finance leadership level. You must possess significant experience in a 'hands-on' Director of Finance role within a similar sized organisation and will need the gravitas to work alongside the Director General and senior leadership team as a strategic thought-partner whilst also possessing the confidence and ability to support the commercial activities and strategic decisions. You must have first class communication and interpersonal skills with the ability to maintain strong relationships with key internal and external stakeholders. All third-party applications will be forwarded to our recruitment partners at The Search Core Closing Date: 4th March 2026 Interview Date: 11th and 12th March 2026
We're on the hunt for an inspiring and driven STORE MANAGER to lead our MILTON KEYNES store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Commercial mindset and analytical thinking - make your retail store a phenomenal success by delivering mind blowing KPI performances, use all the data available to take action that has an impact and forge a results driven ethos among the team Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about Great people management - recruit fantastic talent, support and develop your retail team and be confident and professional dealing with challenging situations Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation - set objectives and plan ahead, delegate effectively, mitigate risks and ensure the store is a safe place, be pro active enabling the store to run like clockwork What's in it for you? A salary of £34,127 per year Exciting KPI related incentives and team initiatives 29 days holiday, including your bank holiday allowance An extra annual leave day each year, up to a total of 34 days A paid day off for your birthday! 50% staff discount Workplace Pension Scheme Life Assurance Season Ticket Loan Wellbeing Programme through the brilliant, Retail Trust Thrive, our fantastic Learning & Development platform Reward Gateway, offering you great exclusive discounts and shopping cashback just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!) If you're currently a Store Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our everyday, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.
Mar 14, 2026
Full time
We're on the hunt for an inspiring and driven STORE MANAGER to lead our MILTON KEYNES store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Commercial mindset and analytical thinking - make your retail store a phenomenal success by delivering mind blowing KPI performances, use all the data available to take action that has an impact and forge a results driven ethos among the team Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about Great people management - recruit fantastic talent, support and develop your retail team and be confident and professional dealing with challenging situations Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation - set objectives and plan ahead, delegate effectively, mitigate risks and ensure the store is a safe place, be pro active enabling the store to run like clockwork What's in it for you? A salary of £34,127 per year Exciting KPI related incentives and team initiatives 29 days holiday, including your bank holiday allowance An extra annual leave day each year, up to a total of 34 days A paid day off for your birthday! 50% staff discount Workplace Pension Scheme Life Assurance Season Ticket Loan Wellbeing Programme through the brilliant, Retail Trust Thrive, our fantastic Learning & Development platform Reward Gateway, offering you great exclusive discounts and shopping cashback just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!) If you're currently a Store Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our everyday, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.
