Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Apr 12, 2026
Full time
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients. With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The Adviser Tech Assistant will work from the Bristol office on a Hybrid basis, 3 days a week and support the effective running, governance, and optimisation of core business systems used across the organisation, including advisers, client support teams, paraplanners, and other operational users. The role will ensure users have appropriate access, systems are maintained effectively, and queries are resolved efficiently, while contributing to key projects, integrations, and system improvements. This is an exciting opportunity to join Titan as we continue to grow and scale. Candidates joining us at this pivotal stage will have the chance to make a real impact on the success of the business. Responsibilities Support system governance across key platforms, ensuring appropriate usage, controls, and data integrity Manage user access and permissions across systems for all business users, including onboarding (joiners) and offboarding (leavers) Administer and monitor system licenses, ensuring optimal allocation and compliance Respond to system, access, and data-related queries via shared inboxes in a timely and professional manner Provide day-to-day support for core business systems used across the organisation, including IO, FE Analytics, AssureWeb, SmartSearch, and DocuSign Support a wide range of users including advisers, client support teams, paraplanners, and other operational stakeholders Assist with system integrations and ensure data flows correctly between platforms Support IO migrations, including setup, validation, and issue resolution Assist with internal projects, including system upgrades, enhancements, and process improvements Maintain accurate documentation of processes, system configurations, and access controls Identify opportunities to improve system usage, efficiency, and user experience across all user groups Work collaboratively with stakeholders across the business to support operational needs Critical Skills and Experience required Strong organisational skills with the ability to manage multiple systems and priorities High attention to detail, particularly around access control and data handling Strong problem-solving skills with a proactive and solutions-focused mindset Excellent communication skills, with the ability to support a range of users with varying technical knowledge Ability to work effectively within a small team while supporting the wider business Comfortable working with systems, data, and administrative tools Experience managing user access, licenses, or system administration (desirable) Exposure to financial services platforms or CRM/back-office systems (desirable) Qualifications (Essential & Desirable) Degree or equivalent experience in a relevant field (e.g. Business, IT, Operations) - desirable Experience in a systems support, operations, or admin role - desirable Familiarity with financial services systems (e.g. IO, FE Analytics, AssureWeb, SmartSearch, DocuSign) - desirable Key Interfaces (Internal and External) Business Operations Director Regional Managing Directors Head of Central Operations Head of Corporate Administration Head of Operations Excellence Client Operations Director Compliance, Risk, Technology and Data teams FCA requirements TCF/RCR Adhere to all FCA regulations including consumer duty. To highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and to put forward suggestions that improve the TCF/RCR practices within the department. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms -Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Apr 12, 2026
Full time
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients. With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The Adviser Tech Assistant will work from the Bristol office on a Hybrid basis, 3 days a week and support the effective running, governance, and optimisation of core business systems used across the organisation, including advisers, client support teams, paraplanners, and other operational users. The role will ensure users have appropriate access, systems are maintained effectively, and queries are resolved efficiently, while contributing to key projects, integrations, and system improvements. This is an exciting opportunity to join Titan as we continue to grow and scale. Candidates joining us at this pivotal stage will have the chance to make a real impact on the success of the business. Responsibilities Support system governance across key platforms, ensuring appropriate usage, controls, and data integrity Manage user access and permissions across systems for all business users, including onboarding (joiners) and offboarding (leavers) Administer and monitor system licenses, ensuring optimal allocation and compliance Respond to system, access, and data-related queries via shared inboxes in a timely and professional manner Provide day-to-day support for core business systems used across the organisation, including IO, FE Analytics, AssureWeb, SmartSearch, and DocuSign Support a wide range of users including advisers, client support teams, paraplanners, and other operational stakeholders Assist with system integrations and ensure data flows correctly between platforms Support IO migrations, including setup, validation, and issue resolution Assist with internal projects, including system upgrades, enhancements, and process improvements Maintain accurate documentation of processes, system configurations, and access controls Identify opportunities to improve system usage, efficiency, and user experience across all user groups Work collaboratively with stakeholders across the business to support operational needs Critical Skills and Experience required Strong organisational skills with the ability to manage multiple systems and priorities High attention to detail, particularly around access control and data handling Strong problem-solving skills with a proactive and solutions-focused mindset Excellent communication skills, with the ability to support a range of users with varying technical knowledge Ability to work effectively within a small team while supporting the wider business Comfortable working with systems, data, and administrative tools Experience managing user access, licenses, or system administration (desirable) Exposure to financial services platforms or CRM/back-office systems (desirable) Qualifications (Essential & Desirable) Degree or equivalent experience in a relevant field (e.g. Business, IT, Operations) - desirable Experience in a systems support, operations, or admin role - desirable Familiarity with financial services systems (e.g. IO, FE Analytics, AssureWeb, SmartSearch, DocuSign) - desirable Key Interfaces (Internal and External) Business Operations Director Regional Managing Directors Head of Central Operations Head of Corporate Administration Head of Operations Excellence Client Operations Director Compliance, Risk, Technology and Data teams FCA requirements TCF/RCR Adhere to all FCA regulations including consumer duty. To highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and to put forward suggestions that improve the TCF/RCR practices within the department. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms -Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a part time basis, contracted to 24 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Weekends only Tues: Weekends only Weds: Weekends only Thurs: Weekends only Fri: Weekends only Sat: Weekends only Sun: Weekends only Please note: This role is contracted to weeks per year Could you shine as Defence's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 12, 2026
Full time
We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a part time basis, contracted to 24 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Weekends only Tues: Weekends only Weds: Weekends only Thurs: Weekends only Fri: Weekends only Sat: Weekends only Sun: Weekends only Please note: This role is contracted to weeks per year Could you shine as Defence's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
About the role Sytner MINI Coventry is currently recruiting for a Business Manager to join their growing team. As a Sytner MINI Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 12, 2026
Full time
About the role Sytner MINI Coventry is currently recruiting for a Business Manager to join their growing team. As a Sytner MINI Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
on a mission to unleash the power of content you in? We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture. Is this the role for you? The Workplace Manager will support the effective delivery of all soft services operations including EHS compliance, events management, third party contract management, procurement, office moves, projects, asset management, GRE communications, landlord liaison, building fabric and equipment maintenance. Paramount's aim is to provide an inclusive and exceptional workplace experience for all employees. This role will be responsible for ensuring that the services provided reflect the needs of the business and actively represent and promote Paramount's company values. This role will focus on customer centric solutions, developing excellent relationships, seeking to understand requirements and exceeding expectations. What will you be doing? The responsibilities of this position include, but are not limited to, the following: Assist with development of the EHS System, ensuring that policies and arrangements are regularly reviewed and updated to ensure legal compliance. Active involvement in Paramount's sustainability programme, supporting achievement of Carbon Net Zero by 2030 and ensuring that reporting is suitably defined and delivered. Provision of internal events support and coordination, assisting with production of event management plans, catering, cleaning and H&S requirements. Monitor, review and develop third party contracts for the following services: Reception, concierge and helpdesk Cleaning, waste management and pest control Staff catering, hospitality and events Mail and couriers Assist with procurement and formal competitive tendering/benchmarking of contracted services and supplies to ensure cost efficiency and best value. Assist with the OPEX and CAPEX budgets for London, by parking POs, tracking spend and assisting with construction of the annual budget submission. Assist with projects as required, including communication with internal stakeholders and supervision of external and internal support services, ensuring cost efficiency and timely delivery. Management of offsite storage contracts, including regular reviews of inventory, retention policy compliance and destruction or disposal to ensure cost efficiency. Coordinate and continuously review departmental storage requirements across the Hawley complex with a view to rationalising and making best use of real estate. Manage inventory for all furniture assets and coordinate installations, including the supervision of external and internal resources. Coordination of commercial kitchen equipment and servicing requirements and building maintenance scheduling. Coordination of UK GRE communications across all Hawley specific platforms, plus the company intranet, including menus, emergency messaging, service updates and initiatives. Mentor and develop the Workplace Coordinators, through day to day guidance and direction, 1:1 review sessions and continuous feedback. Act as interface between UK GRE, the Productions and Studios Teams, attending regular meetings with the Studio Manager and providing support as required. Liaison with UK Employee Resource Groups, attending regular meetings and actively supporting initiatives as required. Assist with landlord liaison including reporting of issues and scheduling of planned maintenance works within the Landlord's demise. Maintain effective professional relationships with all UK support departments including Security, Technology, Legal, HR and Finance to fulfil job responsibilities. Schedule and facilitate a quarterly Service Partners Forum to ensure effective collaboration, information sharing, problem solving and a strong 'One Team' ethos. What are we looking for? EXPERIENCE Proven experience of working as part of a Facilities Management/ Real Estate team. Proven experience of managing 3rd party contracts. Proven experience of managing OPEX and CAPEX budgets. Proven experience of managing projects. Proven experience of managing direct report staff. SKILLS Excellent communication skills, both written and verbal. Ability to build effective relationships at all levels. Detail orientated, excellent prioritisation ability and strong organisation skills. Flexible with the ability to work under pressure and to tight deadlines. Enthusiastic but calm under pressure, with a common sense approach. Committed, reliable and capable of working well both independently and as part of a team. Ability to deal with confidential information discreetly. Strong interpersonal skills and good team player. Highly motivated, committed and enthusiastic. Creative problem solving ability. TRAINING 2 years + experience in a managerial capacity. Formal Facilities Management qualification such as IWFM, RICS, CPD. IOSH Managing Safety or NEBOSH qualification. Proficient user of MS Office, Word, Excel, PowerPoint, SAP. Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions. What We Offer: Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams. Opportunities for both on site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you have any difficulties in applying or require access needs arising from a mobility or any other impairment please let us know by emailing or calling . We can then ensure your experience and visit is as smooth and enjoyable as possible.
Apr 12, 2026
Full time
on a mission to unleash the power of content you in? We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture. Is this the role for you? The Workplace Manager will support the effective delivery of all soft services operations including EHS compliance, events management, third party contract management, procurement, office moves, projects, asset management, GRE communications, landlord liaison, building fabric and equipment maintenance. Paramount's aim is to provide an inclusive and exceptional workplace experience for all employees. This role will be responsible for ensuring that the services provided reflect the needs of the business and actively represent and promote Paramount's company values. This role will focus on customer centric solutions, developing excellent relationships, seeking to understand requirements and exceeding expectations. What will you be doing? The responsibilities of this position include, but are not limited to, the following: Assist with development of the EHS System, ensuring that policies and arrangements are regularly reviewed and updated to ensure legal compliance. Active involvement in Paramount's sustainability programme, supporting achievement of Carbon Net Zero by 2030 and ensuring that reporting is suitably defined and delivered. Provision of internal events support and coordination, assisting with production of event management plans, catering, cleaning and H&S requirements. Monitor, review and develop third party contracts for the following services: Reception, concierge and helpdesk Cleaning, waste management and pest control Staff catering, hospitality and events Mail and couriers Assist with procurement and formal competitive tendering/benchmarking of contracted services and supplies to ensure cost efficiency and best value. Assist with the OPEX and CAPEX budgets for London, by parking POs, tracking spend and assisting with construction of the annual budget submission. Assist with projects as required, including communication with internal stakeholders and supervision of external and internal support services, ensuring cost efficiency and timely delivery. Management of offsite storage contracts, including regular reviews of inventory, retention policy compliance and destruction or disposal to ensure cost efficiency. Coordinate and continuously review departmental storage requirements across the Hawley complex with a view to rationalising and making best use of real estate. Manage inventory for all furniture assets and coordinate installations, including the supervision of external and internal resources. Coordination of commercial kitchen equipment and servicing requirements and building maintenance scheduling. Coordination of UK GRE communications across all Hawley specific platforms, plus the company intranet, including menus, emergency messaging, service updates and initiatives. Mentor and develop the Workplace Coordinators, through day to day guidance and direction, 1:1 review sessions and continuous feedback. Act as interface between UK GRE, the Productions and Studios Teams, attending regular meetings with the Studio Manager and providing support as required. Liaison with UK Employee Resource Groups, attending regular meetings and actively supporting initiatives as required. Assist with landlord liaison including reporting of issues and scheduling of planned maintenance works within the Landlord's demise. Maintain effective professional relationships with all UK support departments including Security, Technology, Legal, HR and Finance to fulfil job responsibilities. Schedule and facilitate a quarterly Service Partners Forum to ensure effective collaboration, information sharing, problem solving and a strong 'One Team' ethos. What are we looking for? EXPERIENCE Proven experience of working as part of a Facilities Management/ Real Estate team. Proven experience of managing 3rd party contracts. Proven experience of managing OPEX and CAPEX budgets. Proven experience of managing projects. Proven experience of managing direct report staff. SKILLS Excellent communication skills, both written and verbal. Ability to build effective relationships at all levels. Detail orientated, excellent prioritisation ability and strong organisation skills. Flexible with the ability to work under pressure and to tight deadlines. Enthusiastic but calm under pressure, with a common sense approach. Committed, reliable and capable of working well both independently and as part of a team. Ability to deal with confidential information discreetly. Strong interpersonal skills and good team player. Highly motivated, committed and enthusiastic. Creative problem solving ability. TRAINING 2 years + experience in a managerial capacity. Formal Facilities Management qualification such as IWFM, RICS, CPD. IOSH Managing Safety or NEBOSH qualification. Proficient user of MS Office, Word, Excel, PowerPoint, SAP. Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions. What We Offer: Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams. Opportunities for both on site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you have any difficulties in applying or require access needs arising from a mobility or any other impairment please let us know by emailing or calling . We can then ensure your experience and visit is as smooth and enjoyable as possible.
Duck and Rice Location: Battersea Power Station Hours: Full time Salary: Competitive Assistant Restaurant Manager Reporting to: General Manager / Restaurant Manager Job Summary The Assistant Restaurant Manager's primary role is to support the General Manager and Restaurant Managers in the overall operation of the restaurant, ensuring exceptional guest experience, efficient service delivery, and smooth day-to-day running of the floor. The Assistant Restaurant Manager is responsible for supervising the service team, maintaining standards, ensuring compliance with company policies, and leading by example in all aspects of hospitality and operational excellence. The Assistant Restaurant Manager takes direction from the General Manager and works closely with all Heads of Department to achieve business objectives, uphold service standards, and drive team performance. Responsibilities Pre-Service Attend and lead daily briefings, meetings, and training sessions as required Ensure the team is fully knowledgeable of restaurant offers, products, and events Communicate specials, limited availability items, and operational updates Oversee restaurant set-up to specified standards for service Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.) Check menus, bill folders, and operational materials Review reservations, VIPs, regular guests, and special requests Ensure staffing levels are adequate for service Conduct pre-service floor checks (cleanliness, lighting, music, temperature, hygiene standards) Ensure compliance with licensing and safety regulations before service begins Service Lead and supervise the service team to deliver exceptional guest experience Provide a welcoming, professional, and personalised service at all times Support and guide, Waiters, and Commis Waiters during service Ensure full sequence of service is consistently followed Monitor EPOS entries and service flow to ensure balanced kitchen orders Manage guest feedback, complaints, and service recovery professionally Monitor food and beverage quality, presentation, and wait times Ensure regular guests are acknowledged and special occasions are recognised Maintain strong floor presence and anticipate operational challenges Assist with rota management and staff deployment during service Ensure smooth communication between kitchen and front of house Oversee billing accuracy and cash handling procedures Ensure liquor licence compliance at all times Escalate major operational or guest issues to the General Manager Post-Service Ensure a structured and efficient closing procedure Conduct end-of-shift debrief with team Review service performance and identify areas for improvement Ensure accurate cashing up and reconciliation Complete daily reports as required Ensure the restaurant is left clean, secure, and compliant Team Leadership & Development Support recruitment, onboarding, and training of new team members Provide ongoing coaching and performance feedback Assist with performance reviews and disciplinary processes Promote a positive, professional, and motivating working environment Lead by example in attitude, grooming, punctuality, and professionalism Encourage teamwork and strong interdepartmental communication Financial & Operational Responsibilities Support cost control initiatives (labour, wastage, breakages) Monitor daily sales performance and KPIs Assist with stock control and inventory management Ensure compliance with company procedures and brand standards Contribute to achieving budgeted revenue and profit targets General and Statutory Develop and maintain exemplary food and beverage knowledge Maintain high levels of personal appearance and grooming as per company standards Be fully conversant with all Company policies and procedures Ensure no actions jeopardise the restaurant's liquor licence Pass and maintain all compliance training Health and Safety & Staff Welfare Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department
Apr 12, 2026
Full time
Duck and Rice Location: Battersea Power Station Hours: Full time Salary: Competitive Assistant Restaurant Manager Reporting to: General Manager / Restaurant Manager Job Summary The Assistant Restaurant Manager's primary role is to support the General Manager and Restaurant Managers in the overall operation of the restaurant, ensuring exceptional guest experience, efficient service delivery, and smooth day-to-day running of the floor. The Assistant Restaurant Manager is responsible for supervising the service team, maintaining standards, ensuring compliance with company policies, and leading by example in all aspects of hospitality and operational excellence. The Assistant Restaurant Manager takes direction from the General Manager and works closely with all Heads of Department to achieve business objectives, uphold service standards, and drive team performance. Responsibilities Pre-Service Attend and lead daily briefings, meetings, and training sessions as required Ensure the team is fully knowledgeable of restaurant offers, products, and events Communicate specials, limited availability items, and operational updates Oversee restaurant set-up to specified standards for service Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.) Check menus, bill folders, and operational materials Review reservations, VIPs, regular guests, and special requests Ensure staffing levels are adequate for service Conduct pre-service floor checks (cleanliness, lighting, music, temperature, hygiene standards) Ensure compliance with licensing and safety regulations before service begins Service Lead and supervise the service team to deliver exceptional guest experience Provide a welcoming, professional, and personalised service at all times Support and guide, Waiters, and Commis Waiters during service Ensure full sequence of service is consistently followed Monitor EPOS entries and service flow to ensure balanced kitchen orders Manage guest feedback, complaints, and service recovery professionally Monitor food and beverage quality, presentation, and wait times Ensure regular guests are acknowledged and special occasions are recognised Maintain strong floor presence and anticipate operational challenges Assist with rota management and staff deployment during service Ensure smooth communication between kitchen and front of house Oversee billing accuracy and cash handling procedures Ensure liquor licence compliance at all times Escalate major operational or guest issues to the General Manager Post-Service Ensure a structured and efficient closing procedure Conduct end-of-shift debrief with team Review service performance and identify areas for improvement Ensure accurate cashing up and reconciliation Complete daily reports as required Ensure the restaurant is left clean, secure, and compliant Team Leadership & Development Support recruitment, onboarding, and training of new team members Provide ongoing coaching and performance feedback Assist with performance reviews and disciplinary processes Promote a positive, professional, and motivating working environment Lead by example in attitude, grooming, punctuality, and professionalism Encourage teamwork and strong interdepartmental communication Financial & Operational Responsibilities Support cost control initiatives (labour, wastage, breakages) Monitor daily sales performance and KPIs Assist with stock control and inventory management Ensure compliance with company procedures and brand standards Contribute to achieving budgeted revenue and profit targets General and Statutory Develop and maintain exemplary food and beverage knowledge Maintain high levels of personal appearance and grooming as per company standards Be fully conversant with all Company policies and procedures Ensure no actions jeopardise the restaurant's liquor licence Pass and maintain all compliance training Health and Safety & Staff Welfare Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department
The Coniston Hotel Country Estate & Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales. We are a family run, privately owned organisation founded in 1969 by the Bannister family, who remain actively involved in the day-to-day running of the business. Over the past 50 years our 1,000-acre estate has grown from strength to strength and now boasts 70 bedrooms, The View One Rosette Restaurant, Macleod's Bar and our award-winning five-bubble rated Nàdarra Spa, as well as an array of on-site activities such as clay pigeon shooting, Land Rover Experience, archery, fishing, e-biking and walking. The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporate guests, attracting off-site meetings and team building sessions from clients across the UK and abroad. We are also recognised as a leading wedding and private events venue in our region. We pride ourselves on delivering exceptional customer service and building meaningful relationships with our guests. Everyone who walks through our doors becomes part of our story, and we feel privileged to be part of theirs. Are you ready to help lead one of Yorkshire's most celebrated countryside hospitality destinations? The Coniston Hotel Country Estate & Spa is seeking an experienced and passionate Assistant Restaurant Manager to support the leadership of our dynamic and growing F&B department. Reporting to the Food & Beverage Operations Manager, you will play a key role in overseeing the day-to-day operation of our diverse food and beverage offering. This includes The View Restaurant & MacLeod's Bar & Lounge, This is more than just an operational role - it's an opportunity to shape exceptional guest experiences across multiple venues, support and develop talented teams, and contribute to the continued growth of one of Yorkshire's most unique hospitality destinations. Why join us? We're not just a hotel - we're a destination. Set within a 1,000-acre estate near Skipton, The Coniston offers unforgettable experiences for guests and rewarding careers for our team. We are proud of our Yorkshire heritage, our family-run values, and the people who help bring our vision to life. You'll be joining a supportive leadership team and working closely with the Food & Beverage Operations Manager to deliver outstanding service standards and operational excellence across the hotel restaurants. What makes this role special? You will be responsible for the daily operational leadership of the restaurants, ensuring seamless service, strong team engagement and exceptional guest experiences across all venues. You will: Oversee the day-to-day operation of The View Restaurant & MacLeod's Bar & Lounge Support the delivery of VIP restaurant guests Lead and inspire a large, multi-outlet F&B team including supervisors, servers, bartenders and events staff Ensure exceptional guest service across all F&B touchpoints, maintaining the high standards associated with The Coniston brand Understand and take a lead on systems, IT, tech, POS, back office for tills, etc. Support revenue growth through effective service delivery, upselling and operational improvements Maintain strong operational control across rotas, staffing levels, service flow and guest satisfaction Ensure compliance with food safety, licensing, health & safety and operational procedures Collaborate across departments to deliver seamless guest experiences for leisure guests & VIPS Who we're looking for We're looking for an experienced hospitality professional who thrives in a fast-paced, multi-outlet environment and is passionate about leading teams and delivering exceptional service. You will be: An experienced Assistant Restaurant Manager or Senior F&B supervisor within a quality hotel or multi-outlet hospitality environment A confident and hands on leader who enjoys being present within the operation and supporting the team Experienced in managing high volume service Passionate about guest experience and maintaining consistently high service standards Someone who understands POS and back office systems, programming and till management A strong communicator capable of coaching, mentoring and developing a large and varied team Highly organised with experience managing rotas, staffing levels and service coordination across multiple outlets What you'll receive £34,000 per year + service charge (up to £2,500/year) + performance related bonus 45 hours per week Additional benefits include: 28 days' holiday (increasing with service) Monthly and annual recognition awards Access to the award winning Nàdarra Spa, including discounted treatments and memberships Hotel discounts for family & friends Free on site parking Nest pension scheme 24/7 Employee Assistance Programme Ongoing training, development and progression opportunities Meals on duty Accommodation negotiable if required and available. Essentials Right to work in the UK Flexibility to work evenings and weekend Valid UK driving licence preferred due to our rural location Ready to be part of something special? If you're passionate about hospitality, leadership and delivering exceptional food and beverage experiences, we'd love to hear from you. Apply now and become part of the team shaping the future of Food & Beverage at The Coniston Hotel Country Estate & Spa.
Apr 12, 2026
Full time
The Coniston Hotel Country Estate & Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales. We are a family run, privately owned organisation founded in 1969 by the Bannister family, who remain actively involved in the day-to-day running of the business. Over the past 50 years our 1,000-acre estate has grown from strength to strength and now boasts 70 bedrooms, The View One Rosette Restaurant, Macleod's Bar and our award-winning five-bubble rated Nàdarra Spa, as well as an array of on-site activities such as clay pigeon shooting, Land Rover Experience, archery, fishing, e-biking and walking. The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporate guests, attracting off-site meetings and team building sessions from clients across the UK and abroad. We are also recognised as a leading wedding and private events venue in our region. We pride ourselves on delivering exceptional customer service and building meaningful relationships with our guests. Everyone who walks through our doors becomes part of our story, and we feel privileged to be part of theirs. Are you ready to help lead one of Yorkshire's most celebrated countryside hospitality destinations? The Coniston Hotel Country Estate & Spa is seeking an experienced and passionate Assistant Restaurant Manager to support the leadership of our dynamic and growing F&B department. Reporting to the Food & Beverage Operations Manager, you will play a key role in overseeing the day-to-day operation of our diverse food and beverage offering. This includes The View Restaurant & MacLeod's Bar & Lounge, This is more than just an operational role - it's an opportunity to shape exceptional guest experiences across multiple venues, support and develop talented teams, and contribute to the continued growth of one of Yorkshire's most unique hospitality destinations. Why join us? We're not just a hotel - we're a destination. Set within a 1,000-acre estate near Skipton, The Coniston offers unforgettable experiences for guests and rewarding careers for our team. We are proud of our Yorkshire heritage, our family-run values, and the people who help bring our vision to life. You'll be joining a supportive leadership team and working closely with the Food & Beverage Operations Manager to deliver outstanding service standards and operational excellence across the hotel restaurants. What makes this role special? You will be responsible for the daily operational leadership of the restaurants, ensuring seamless service, strong team engagement and exceptional guest experiences across all venues. You will: Oversee the day-to-day operation of The View Restaurant & MacLeod's Bar & Lounge Support the delivery of VIP restaurant guests Lead and inspire a large, multi-outlet F&B team including supervisors, servers, bartenders and events staff Ensure exceptional guest service across all F&B touchpoints, maintaining the high standards associated with The Coniston brand Understand and take a lead on systems, IT, tech, POS, back office for tills, etc. Support revenue growth through effective service delivery, upselling and operational improvements Maintain strong operational control across rotas, staffing levels, service flow and guest satisfaction Ensure compliance with food safety, licensing, health & safety and operational procedures Collaborate across departments to deliver seamless guest experiences for leisure guests & VIPS Who we're looking for We're looking for an experienced hospitality professional who thrives in a fast-paced, multi-outlet environment and is passionate about leading teams and delivering exceptional service. You will be: An experienced Assistant Restaurant Manager or Senior F&B supervisor within a quality hotel or multi-outlet hospitality environment A confident and hands on leader who enjoys being present within the operation and supporting the team Experienced in managing high volume service Passionate about guest experience and maintaining consistently high service standards Someone who understands POS and back office systems, programming and till management A strong communicator capable of coaching, mentoring and developing a large and varied team Highly organised with experience managing rotas, staffing levels and service coordination across multiple outlets What you'll receive £34,000 per year + service charge (up to £2,500/year) + performance related bonus 45 hours per week Additional benefits include: 28 days' holiday (increasing with service) Monthly and annual recognition awards Access to the award winning Nàdarra Spa, including discounted treatments and memberships Hotel discounts for family & friends Free on site parking Nest pension scheme 24/7 Employee Assistance Programme Ongoing training, development and progression opportunities Meals on duty Accommodation negotiable if required and available. Essentials Right to work in the UK Flexibility to work evenings and weekend Valid UK driving licence preferred due to our rural location Ready to be part of something special? If you're passionate about hospitality, leadership and delivering exceptional food and beverage experiences, we'd love to hear from you. Apply now and become part of the team shaping the future of Food & Beverage at The Coniston Hotel Country Estate & Spa.
A leading luxury brand is hiring an In-Store CRM Manager in Greater London. This role demands managing the client portfolio strategically, developing CRM initiatives, and collaborating with various departments. The ideal candidate should possess luxury retail experience, a strong technical attitude, and fluency in English plus another language. This position offers a creative work environment focused on excellence and inclusivity.
Apr 12, 2026
Full time
A leading luxury brand is hiring an In-Store CRM Manager in Greater London. This role demands managing the client portfolio strategically, developing CRM initiatives, and collaborating with various departments. The ideal candidate should possess luxury retail experience, a strong technical attitude, and fluency in English plus another language. This position offers a creative work environment focused on excellence and inclusivity.
Posted Thursday 19 February 2026 at 01:00 Expires Saturday 11 April 2026 at 00:59 We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it startswith me - we deliver That New Look Feeling for our customers and each other. THE ROLE As a Transformation Manager within our Distribution Centre, you will lead and deliver strategic and operational change initiatives that drive meaningful improvements across the site. You will focus on enhancing performance, efficiency, safety, cost effectiveness, and customer experience through process optimisation, the adoption of new technologies, and cultural development. Acting as a vital link between strategy and day to day operations, you will ensure transformation activity is effectively implemented, fully embedded, and delivers sustainable long term benefits. WHATS IN IT FOR YOU Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a profit-related bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Benefit from free Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you. Big trip on the cards? Unlock extra leave with our buy more holiday scheme . Celebrate YOU! Enjoy an extra paid day off on your birthday each year. Do your bit for the environment and save money with our Cycle2Work scheme. Driving in? There's free secure on-site parking available for your convenience . Grab a bite at our on-site subsidised canteen. Please note - these benefits and perks are non-contractual and may be changed from time to time. WHAT YOU'LL BE DOING (RESPONSIBILITIES) Transformation & Change Delivery Be instrumental in end-to-end transformation programmes across DC operations, including process redesign & operating model changes Translate business strategy into practical, site-level transformation plans Own and manage transformation roadmaps, milestones, and benefits tracking Ensure change initiatives are embedded and sustained post-implementation Drive a culture of continuous improvement using Lean, Six Sigma, or similar methodologies Identify inefficiencies and improvement opportunities across inbound, outbound, inventory, and support functions Facilitate workshops, value stream mapping, and problem-solving sessions Coach operational leaders and teams in CI tools and behaviours Operational Excellence Partner with DC leadership to improve productivity, service, cost, and quality KPIs Support peak readiness planning and post-peak reviews Ensure changes align with health & safety, compliance, and regulatory requirements Support standardisation of processes across shifts or multiple sites (if applicable) Stakeholder Management Work closely with Operations, Engineering, IT, HR, Finance, and central transformation teams Influence senior stakeholders and operational leaders to gain buy-in and momentum Manage third-party partners, consultants, or system vendors where required People & Culture Support leadership teams through change, building engagement and resilience Champion a data-driven, customer-focused, and continuous improvement mindset Develop transformation and CI capability within the DC WHO YOU ARE (YOUR SKILLS/EXPERIEINCE) Proven experience delivering transformation or change within a Distribution Centre, Logistics, or Supply Chain environment Strong understanding of DC operations (inbound, outbound, inventory, labour planning) Experience leading cross-functional change initiatives in a fast-paced operational setting Strong analytical and problem-solving skills Excellent stakeholder management and communication skills Ability to influence without direct authority Lean / Six Sigma certification (Green Belt or above) Experience with WMS implementations or upgrades Exposure to automation or mechanisation projects Why New Look? We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess Job Family ACD018 - ACD Strategic Planning/Corporate Development
Apr 12, 2026
Full time
Posted Thursday 19 February 2026 at 01:00 Expires Saturday 11 April 2026 at 00:59 We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it startswith me - we deliver That New Look Feeling for our customers and each other. THE ROLE As a Transformation Manager within our Distribution Centre, you will lead and deliver strategic and operational change initiatives that drive meaningful improvements across the site. You will focus on enhancing performance, efficiency, safety, cost effectiveness, and customer experience through process optimisation, the adoption of new technologies, and cultural development. Acting as a vital link between strategy and day to day operations, you will ensure transformation activity is effectively implemented, fully embedded, and delivers sustainable long term benefits. WHATS IN IT FOR YOU Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a profit-related bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Benefit from free Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you. Big trip on the cards? Unlock extra leave with our buy more holiday scheme . Celebrate YOU! Enjoy an extra paid day off on your birthday each year. Do your bit for the environment and save money with our Cycle2Work scheme. Driving in? There's free secure on-site parking available for your convenience . Grab a bite at our on-site subsidised canteen. Please note - these benefits and perks are non-contractual and may be changed from time to time. WHAT YOU'LL BE DOING (RESPONSIBILITIES) Transformation & Change Delivery Be instrumental in end-to-end transformation programmes across DC operations, including process redesign & operating model changes Translate business strategy into practical, site-level transformation plans Own and manage transformation roadmaps, milestones, and benefits tracking Ensure change initiatives are embedded and sustained post-implementation Drive a culture of continuous improvement using Lean, Six Sigma, or similar methodologies Identify inefficiencies and improvement opportunities across inbound, outbound, inventory, and support functions Facilitate workshops, value stream mapping, and problem-solving sessions Coach operational leaders and teams in CI tools and behaviours Operational Excellence Partner with DC leadership to improve productivity, service, cost, and quality KPIs Support peak readiness planning and post-peak reviews Ensure changes align with health & safety, compliance, and regulatory requirements Support standardisation of processes across shifts or multiple sites (if applicable) Stakeholder Management Work closely with Operations, Engineering, IT, HR, Finance, and central transformation teams Influence senior stakeholders and operational leaders to gain buy-in and momentum Manage third-party partners, consultants, or system vendors where required People & Culture Support leadership teams through change, building engagement and resilience Champion a data-driven, customer-focused, and continuous improvement mindset Develop transformation and CI capability within the DC WHO YOU ARE (YOUR SKILLS/EXPERIEINCE) Proven experience delivering transformation or change within a Distribution Centre, Logistics, or Supply Chain environment Strong understanding of DC operations (inbound, outbound, inventory, labour planning) Experience leading cross-functional change initiatives in a fast-paced operational setting Strong analytical and problem-solving skills Excellent stakeholder management and communication skills Ability to influence without direct authority Lean / Six Sigma certification (Green Belt or above) Experience with WMS implementations or upgrades Exposure to automation or mechanisation projects Why New Look? We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess Job Family ACD018 - ACD Strategic Planning/Corporate Development
Job Description Posted Thursday 2 April 2026 at 01:00 Join us as our new Accommodation Supervisor, where you'll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands-on role, you'll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organised operation that delivers an exceptional experience for every guest. What you will be doing Ensuring the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests. Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately. Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards. Ensuring your team have the right tools and stocks to do their job efficiently and effectively. Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us. Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback. Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching Provide your team with feedback and support based on performance data Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures. Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager. About you Experience supervising a team. The ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time. The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required. The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively. A leadership style that gets the best out of diverse teams. A full UK driving licence. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it's understanding the value of every moment. Because it's not just what we do, it's who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at .
Apr 12, 2026
Full time
Job Description Posted Thursday 2 April 2026 at 01:00 Join us as our new Accommodation Supervisor, where you'll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands-on role, you'll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organised operation that delivers an exceptional experience for every guest. What you will be doing Ensuring the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests. Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately. Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards. Ensuring your team have the right tools and stocks to do their job efficiently and effectively. Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us. Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback. Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching Provide your team with feedback and support based on performance data Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures. Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager. About you Experience supervising a team. The ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time. The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required. The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively. A leadership style that gets the best out of diverse teams. A full UK driving licence. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it's understanding the value of every moment. Because it's not just what we do, it's who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at .
Restaurant General Manager - North Wales Our client are a leading Quick Food Service Operator with an instantly recognisable brand. They operate restaurants across the UK and due to a planned expansion they now require a number of new hires to support them through the next phase of their growth. ?We are looking to recruit a number of Restaurant General Managers across geographical areas to support n click apply for full job details
Apr 12, 2026
Full time
Restaurant General Manager - North Wales Our client are a leading Quick Food Service Operator with an instantly recognisable brand. They operate restaurants across the UK and due to a planned expansion they now require a number of new hires to support them through the next phase of their growth. ?We are looking to recruit a number of Restaurant General Managers across geographical areas to support n click apply for full job details
The Botanist Sunderland are recruiting a Duty Manager! What will you do? As a Duty Manager at The Botanist Sunderland, you will balance your time between looking after the Restaurant &Bar department and ensuring outstanding guest experience. You will champion our restaurant & barknowledge in all team members and proactively develop the Future Managers within your team. You will ensure service is speedy and efficient in all departments to maximise covers at all times and maintain an industry-leading guest journey. You are completely responsible for everything within the Bar & Restaurtantdepartment so Rota's, stock control, consumables ordering, sales driving, team training, appraisals will fall to you. Don't forget to develop incredible Team Coaches and Head Bartenders/Serveswho can support you and step into your shoes when you're ready for your next role. Having an all-round knowledge of every department is vital for your next career step too so an open mind is essential when learning from the other department managers Why join us? Salary up to £32,000 plus tronc and benefits 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make sure you can get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
Apr 12, 2026
Full time
The Botanist Sunderland are recruiting a Duty Manager! What will you do? As a Duty Manager at The Botanist Sunderland, you will balance your time between looking after the Restaurant &Bar department and ensuring outstanding guest experience. You will champion our restaurant & barknowledge in all team members and proactively develop the Future Managers within your team. You will ensure service is speedy and efficient in all departments to maximise covers at all times and maintain an industry-leading guest journey. You are completely responsible for everything within the Bar & Restaurtantdepartment so Rota's, stock control, consumables ordering, sales driving, team training, appraisals will fall to you. Don't forget to develop incredible Team Coaches and Head Bartenders/Serveswho can support you and step into your shoes when you're ready for your next role. Having an all-round knowledge of every department is vital for your next career step too so an open mind is essential when learning from the other department managers Why join us? Salary up to £32,000 plus tronc and benefits 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make sure you can get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
Your reason for being here We're looking for a Digital Project Manager with a top level technical understanding who thrives at the intersection of technology and people. In this role, you'll guide cross-functional teams through the delivery of digital products and platforms from websites and apps to complex integrations and media rich front-ends. You'll be the person who keeps things moving, asks the right questions, and brings clarity to complexity. This isn't a clipboard-and-checklist kind of role. You'll need a base level technical fluency, a knack for creative problem-solving, and the confidence to communicate with everyone from developers to senior stakeholders. If you love turning ambiguity into action and get a buzz from shipping great work, we'd love to hear from you. The way you roll These five characteristics define the kind of person who excels in this role: Strong Communicator You know how to tailor your message to the audience. Whether you're briefing a development team, presenting to stakeholders, or navigating a tricky client conversation, you communicate in a timely manner with clarity, confidence, and empathy. Creative Problem Solver When things don't go to plan (and they won't always), you don't panic - you get creative. You find practical, resourceful solutions that keep projects on track without compromising quality. Inquisitive Mindset You're naturally curious. You ask "why" before jumping to "how," dig into technical detail when needed, and stay on top of emerging tools, platforms, and best practices in the digital space. Excellent Planner You bring structure to chaos. From detailed project plans to risk registers, you're methodical, thorough, and always thinking two steps ahead to keep delivery on time and on budget. Team Player You know that great digital work is a team sport. You build trust across disciplines, celebrate others' contributions, and create an environment where everyone can do their best work. How you make it all possible Own the end-to-end delivery of digital projects, managing scope, timelines, budgets, and quality across the full lifecycle Translate business requirements into clear UX and technical briefs, user stories, and project plans that development teams can act on Understand agile practices and how to leverage the best outcomes from them in a fast-moving agency environment. Have a deep understanding of digital delivery methodologies, able to identify and adapt the approach to suit the scope and constraints of each workstream Identify and proactively manage risks, dependencies, and blockers - escalating early and with proposed solutions Act as the primary point of contact for clients and internal stakeholders, keeping everyone aligned and informed in a timely manner Work closely with designers, developers, QA engineers, and third-party vendors to ensure seamless collaboration Champion continuous improvement by capturing lessons learned and refining processes with each delivery Manage resource planning and budget allocation across multiple concurrent projects Ensure all deliverables meet technical standards, accessibility requirements, and brand guidelines What's in your toolbox 3-5 years' experience in digital project or product management, with a minimum of top-level technical understanding Understanding of the principles of web technologies (Frontend, Backend, APIs, CMS platforms) and development workflows (Version control, CI/CD, Hosting) Experience managing projects using agile and hybrid methodologies Proficiency with project management tools such as Jira, Smartsheet, MS Project or equivalent Proficiency in leveraging AI tooling to the benefit of the software development lifecycle and a continual desire to push new boundaries with AI support Proven ability to manage budgets, timelines, and competing priorities across multiple projects simultaneously Excellent written and verbal communication skills - equally comfortable in a client boardroom and a dev stand-up Desirable Familiarity with UX/UI design and prototyping tools (Sketch, Figma, Lovable) Experience with digital analytics Good understanding of data privacy regulations Relevant certifications (e.g. PRINCE2, Certified Scrum Master, Certified Scrum Product Owner or equivalent) Agency-side experience delivering projects for a range of clients and sectors Get to know us We're one of the most unexpectedly all-round capable communications agencies that's been on the go for years - ever since our head honcho set up shop in a shed back in 1980, in fact. Since then, we've made it our mission to make anything possible for our many and varied clients, putting our creative flair into delivering strategic communication campaigns, digital solutions, film and videos, events, exhibitions, and a whole lot more in between. We've grown a lot, but we've kept everything that made us great, back from the very day we first started out. Our global HQ and largest studios are smack bang in the middle of the UK and well worth a visit to see for yourself! Hang on, there's more The role will be based primarily in Hartlebury or Manchester, but there will be times when you'll need to work from our other places and undertake other related commercial duties both in the UK and overseas. Flexibility is key! We're a friendly team. We really, really welcome anyone who wants to become part of a brilliant company. If you're passionate, with a cracking drive to deliver on our 'anything's possible' mindset, we'd love to hear from you. DRPG is an equal opportunities employer. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role, we would love to hear from you and look forward to receiving your application. DRPG supports Armed Forces veterans and Reservists by offering a guaranteed interview to those who meet the minimum essential criteria and whose last long-term substantive employer was the Armed Forces. Please indicate if you are a veteran or Reservist in your application to help us monitor job applications from this community.
Apr 12, 2026
Full time
Your reason for being here We're looking for a Digital Project Manager with a top level technical understanding who thrives at the intersection of technology and people. In this role, you'll guide cross-functional teams through the delivery of digital products and platforms from websites and apps to complex integrations and media rich front-ends. You'll be the person who keeps things moving, asks the right questions, and brings clarity to complexity. This isn't a clipboard-and-checklist kind of role. You'll need a base level technical fluency, a knack for creative problem-solving, and the confidence to communicate with everyone from developers to senior stakeholders. If you love turning ambiguity into action and get a buzz from shipping great work, we'd love to hear from you. The way you roll These five characteristics define the kind of person who excels in this role: Strong Communicator You know how to tailor your message to the audience. Whether you're briefing a development team, presenting to stakeholders, or navigating a tricky client conversation, you communicate in a timely manner with clarity, confidence, and empathy. Creative Problem Solver When things don't go to plan (and they won't always), you don't panic - you get creative. You find practical, resourceful solutions that keep projects on track without compromising quality. Inquisitive Mindset You're naturally curious. You ask "why" before jumping to "how," dig into technical detail when needed, and stay on top of emerging tools, platforms, and best practices in the digital space. Excellent Planner You bring structure to chaos. From detailed project plans to risk registers, you're methodical, thorough, and always thinking two steps ahead to keep delivery on time and on budget. Team Player You know that great digital work is a team sport. You build trust across disciplines, celebrate others' contributions, and create an environment where everyone can do their best work. How you make it all possible Own the end-to-end delivery of digital projects, managing scope, timelines, budgets, and quality across the full lifecycle Translate business requirements into clear UX and technical briefs, user stories, and project plans that development teams can act on Understand agile practices and how to leverage the best outcomes from them in a fast-moving agency environment. Have a deep understanding of digital delivery methodologies, able to identify and adapt the approach to suit the scope and constraints of each workstream Identify and proactively manage risks, dependencies, and blockers - escalating early and with proposed solutions Act as the primary point of contact for clients and internal stakeholders, keeping everyone aligned and informed in a timely manner Work closely with designers, developers, QA engineers, and third-party vendors to ensure seamless collaboration Champion continuous improvement by capturing lessons learned and refining processes with each delivery Manage resource planning and budget allocation across multiple concurrent projects Ensure all deliverables meet technical standards, accessibility requirements, and brand guidelines What's in your toolbox 3-5 years' experience in digital project or product management, with a minimum of top-level technical understanding Understanding of the principles of web technologies (Frontend, Backend, APIs, CMS platforms) and development workflows (Version control, CI/CD, Hosting) Experience managing projects using agile and hybrid methodologies Proficiency with project management tools such as Jira, Smartsheet, MS Project or equivalent Proficiency in leveraging AI tooling to the benefit of the software development lifecycle and a continual desire to push new boundaries with AI support Proven ability to manage budgets, timelines, and competing priorities across multiple projects simultaneously Excellent written and verbal communication skills - equally comfortable in a client boardroom and a dev stand-up Desirable Familiarity with UX/UI design and prototyping tools (Sketch, Figma, Lovable) Experience with digital analytics Good understanding of data privacy regulations Relevant certifications (e.g. PRINCE2, Certified Scrum Master, Certified Scrum Product Owner or equivalent) Agency-side experience delivering projects for a range of clients and sectors Get to know us We're one of the most unexpectedly all-round capable communications agencies that's been on the go for years - ever since our head honcho set up shop in a shed back in 1980, in fact. Since then, we've made it our mission to make anything possible for our many and varied clients, putting our creative flair into delivering strategic communication campaigns, digital solutions, film and videos, events, exhibitions, and a whole lot more in between. We've grown a lot, but we've kept everything that made us great, back from the very day we first started out. Our global HQ and largest studios are smack bang in the middle of the UK and well worth a visit to see for yourself! Hang on, there's more The role will be based primarily in Hartlebury or Manchester, but there will be times when you'll need to work from our other places and undertake other related commercial duties both in the UK and overseas. Flexibility is key! We're a friendly team. We really, really welcome anyone who wants to become part of a brilliant company. If you're passionate, with a cracking drive to deliver on our 'anything's possible' mindset, we'd love to hear from you. DRPG is an equal opportunities employer. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role, we would love to hear from you and look forward to receiving your application. DRPG supports Armed Forces veterans and Reservists by offering a guaranteed interview to those who meet the minimum essential criteria and whose last long-term substantive employer was the Armed Forces. Please indicate if you are a veteran or Reservist in your application to help us monitor job applications from this community.
Confederation of Service Charities
City Of Westminster, London
You are here: Home / News / News / Haig Housing - Communications & Digital Officer Haig Housing - Communications & Digital Officer Department: Communications & Fundraising Term: Permanent Location: Hybrid with at least 2 days in office (London Victoria) Salary: £33,000 Help us support Veterans and make a difference! About us: Haig Housing is a long-established charity based in London with a presence across the UK. We are the largest veterans housing charity, providing houses for over 1500 veterans and their families. We put people at the centre of everything we do - our beneficiaries and staff. All our employees can expect to experience a professional and friendly working environment where we deliver for those who need us. We will celebrate our centenary in 2028 and intend to develop our estate for the next 100 years to provide for the veterans of the future. About the role: The Communications and Digital Officer is responsible for creating high quality, engaging content that drives engagement with beneficiaries, supporters, and fundraising stakeholders. The role involves producing compelling written and video content, including articles, case studies, newsletters, and campaign materials, as well as planning, delivering, and evaluating social media and other campaign activity. Storytelling is central to Haig Housing's fundraising strategy, helping to raise awareness of the charity's impact and will involve meeting and interviewing beneficiaries to capture and share their stories in a sensitive and engaging way. The role is key to ensuring the consistent use of the Haig Housing brand across all channels, producing inhouse design work, managing external agencies, and is also responsible for the charity's website and wider online presence. Additional responsibilities include PR and press liaison, writing engaging press releases, internal communications and managing the Haig Housing staff intranet as well as supporting events and visits, providing administrative and marketing support, and producing merchandise and related promotional materials. The role has a hybrid working arrangement with a minimum requirement of 2 days a week at our head office based in London Victoria. Additional working days in the Head Office, as dictated by your Line Manager, may be required depending on priorities and essential meetings. What we offer: In addition to a competitive salary we provide a generous package that includes an excellent company pension, optional private medical insurance, good holiday allowance, life insurance and ongoing training and professional development. How to apply: Applications are by CV and covering letter via this link here , expressing your suitability to carry out the role. The closing date for applications is Midnight on 1st May 2025. Please note that applications that are not sent via the link above will not be considered. In light of recent events in Afghanistan, please find information and support resources here
Apr 12, 2026
Full time
You are here: Home / News / News / Haig Housing - Communications & Digital Officer Haig Housing - Communications & Digital Officer Department: Communications & Fundraising Term: Permanent Location: Hybrid with at least 2 days in office (London Victoria) Salary: £33,000 Help us support Veterans and make a difference! About us: Haig Housing is a long-established charity based in London with a presence across the UK. We are the largest veterans housing charity, providing houses for over 1500 veterans and their families. We put people at the centre of everything we do - our beneficiaries and staff. All our employees can expect to experience a professional and friendly working environment where we deliver for those who need us. We will celebrate our centenary in 2028 and intend to develop our estate for the next 100 years to provide for the veterans of the future. About the role: The Communications and Digital Officer is responsible for creating high quality, engaging content that drives engagement with beneficiaries, supporters, and fundraising stakeholders. The role involves producing compelling written and video content, including articles, case studies, newsletters, and campaign materials, as well as planning, delivering, and evaluating social media and other campaign activity. Storytelling is central to Haig Housing's fundraising strategy, helping to raise awareness of the charity's impact and will involve meeting and interviewing beneficiaries to capture and share their stories in a sensitive and engaging way. The role is key to ensuring the consistent use of the Haig Housing brand across all channels, producing inhouse design work, managing external agencies, and is also responsible for the charity's website and wider online presence. Additional responsibilities include PR and press liaison, writing engaging press releases, internal communications and managing the Haig Housing staff intranet as well as supporting events and visits, providing administrative and marketing support, and producing merchandise and related promotional materials. The role has a hybrid working arrangement with a minimum requirement of 2 days a week at our head office based in London Victoria. Additional working days in the Head Office, as dictated by your Line Manager, may be required depending on priorities and essential meetings. What we offer: In addition to a competitive salary we provide a generous package that includes an excellent company pension, optional private medical insurance, good holiday allowance, life insurance and ongoing training and professional development. How to apply: Applications are by CV and covering letter via this link here , expressing your suitability to carry out the role. The closing date for applications is Midnight on 1st May 2025. Please note that applications that are not sent via the link above will not be considered. In light of recent events in Afghanistan, please find information and support resources here
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Monday to Friday Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes What you'll be doing: We're currently recruiting a dedicated Area Manager to help ensure the smooth running of the operations in Chartwells on a full time basis, contracted to 40 hours per week. As a Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. More about the role: Could you bring your spark to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) Please note: This role is contracted to 45.6 weeks per year About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1703/J/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 12, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking and many more Monday to Friday Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes What you'll be doing: We're currently recruiting a dedicated Area Manager to help ensure the smooth running of the operations in Chartwells on a full time basis, contracted to 40 hours per week. As a Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. More about the role: Could you bring your spark to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) Please note: This role is contracted to 45.6 weeks per year About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1703/J/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Duck and Rice Location: Battersea Power Station Hours: Fulltime Salary: Competitive Restaurant Manager Reporting to: General Manager Job Summary The Restaurant Manager is responsible for the overall management and performance of the restaurant, ensuring exceptional guest experience, operational excellence, and achievement of financial targets. The Restaurant Manager leads all front of house operations, oversees team performance, and ensures the highest standards of service, compliance, and efficiency are consistently delivered. Working closely with the General Manager, Head Chef, and Heads of Department, the Restaurant Manager plays a key role in driving business success, developing the team, and maintaining the restaurant's reputation and brand standards. Responsibilities Pre Service Lead daily briefings, meetings, and training sessions as required Ensure the team is fully knowledgeable of restaurant offers, products, and events Communicate specials, limited availability items, and operational updates Oversee restaurant set up to specified standards for service Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.) Check menus, bill folders, and operational materials Review reservations, VIPs, regular guests, and special requests Ensure staffing levels are adequate for service Conduct pre service floor checks (cleanliness, lighting, music, temperature, hygiene standards) Ensure compliance with licensing and safety regulations before service begins Service Lead and oversee all front of house operations during service Provide a welcoming, professional, and personalised service at all times Manage and support Assistant Managers and Supervisors on the floor Ensure full sequence of service is consistently followed Monitor EPOS entries and service flow to ensure balanced kitchen orders Record attendance, including sickness and lateness and make any changes to the daily rota Handle guest feedback, complaints, and service recovery at management level Monitor food and beverage quality, presentation, and wait times Ensure regular guests are acknowledged and special occasions are recognised Maintain strong floor presence and anticipate operational challenges Oversee staff deployment, rota adjustments, and service efficiency Ensure smooth communication between kitchen and front of house Maintain strict control over billing, cash handling, and financial procedures Ensure liquor licence compliance at all times Escalate major operational or guest issues to the General Manager Post Service Ensure a structured and efficient closing procedure Conduct end of shift debrief with team Review service performance and identify improvements Ensure accurate cashing up and reconciliation Complete daily reports as required Ensure the restaurant is left clean, secure, and compliant Team Leadership & Development Support recruitment, onboarding, and training of new team members Provide ongoing coaching and performance feedback to Assistant Restaurant Managers and Supervisors. Conduct performance reviews and manage disciplinary processes Foster a positive, professional, and high performance culture Lead by example in attitude, grooming, punctuality, and professionalism Encourage teamwork and strong interdepartmental communication Financial & Operational Responsibilities Oversee rota management in line with service strategy, par levels and budget. Monitor daily sales performance and KPIs Assist with stock control and inventory management Ensure compliance with company procedures and brand standards Identify opportunities to increase revenue and profitability General and Statutory Maintain expert level food and beverage knowledge Maintain high levels of personal appearance and grooming as per company standards Be fully conversant with all Company policies and procedures • Ensure no actions jeopardise the restaurant's liquor licence Ensure full compliance with all company policies and procedures Health and Safety & Staff Welfare Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department Assume responsibility for the safety of the persons and property of all within the premises, by strict adherence to existing laws, statutes, and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre planning a defence against them
Apr 12, 2026
Full time
Duck and Rice Location: Battersea Power Station Hours: Fulltime Salary: Competitive Restaurant Manager Reporting to: General Manager Job Summary The Restaurant Manager is responsible for the overall management and performance of the restaurant, ensuring exceptional guest experience, operational excellence, and achievement of financial targets. The Restaurant Manager leads all front of house operations, oversees team performance, and ensures the highest standards of service, compliance, and efficiency are consistently delivered. Working closely with the General Manager, Head Chef, and Heads of Department, the Restaurant Manager plays a key role in driving business success, developing the team, and maintaining the restaurant's reputation and brand standards. Responsibilities Pre Service Lead daily briefings, meetings, and training sessions as required Ensure the team is fully knowledgeable of restaurant offers, products, and events Communicate specials, limited availability items, and operational updates Oversee restaurant set up to specified standards for service Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.) Check menus, bill folders, and operational materials Review reservations, VIPs, regular guests, and special requests Ensure staffing levels are adequate for service Conduct pre service floor checks (cleanliness, lighting, music, temperature, hygiene standards) Ensure compliance with licensing and safety regulations before service begins Service Lead and oversee all front of house operations during service Provide a welcoming, professional, and personalised service at all times Manage and support Assistant Managers and Supervisors on the floor Ensure full sequence of service is consistently followed Monitor EPOS entries and service flow to ensure balanced kitchen orders Record attendance, including sickness and lateness and make any changes to the daily rota Handle guest feedback, complaints, and service recovery at management level Monitor food and beverage quality, presentation, and wait times Ensure regular guests are acknowledged and special occasions are recognised Maintain strong floor presence and anticipate operational challenges Oversee staff deployment, rota adjustments, and service efficiency Ensure smooth communication between kitchen and front of house Maintain strict control over billing, cash handling, and financial procedures Ensure liquor licence compliance at all times Escalate major operational or guest issues to the General Manager Post Service Ensure a structured and efficient closing procedure Conduct end of shift debrief with team Review service performance and identify improvements Ensure accurate cashing up and reconciliation Complete daily reports as required Ensure the restaurant is left clean, secure, and compliant Team Leadership & Development Support recruitment, onboarding, and training of new team members Provide ongoing coaching and performance feedback to Assistant Restaurant Managers and Supervisors. Conduct performance reviews and manage disciplinary processes Foster a positive, professional, and high performance culture Lead by example in attitude, grooming, punctuality, and professionalism Encourage teamwork and strong interdepartmental communication Financial & Operational Responsibilities Oversee rota management in line with service strategy, par levels and budget. Monitor daily sales performance and KPIs Assist with stock control and inventory management Ensure compliance with company procedures and brand standards Identify opportunities to increase revenue and profitability General and Statutory Maintain expert level food and beverage knowledge Maintain high levels of personal appearance and grooming as per company standards Be fully conversant with all Company policies and procedures • Ensure no actions jeopardise the restaurant's liquor licence Ensure full compliance with all company policies and procedures Health and Safety & Staff Welfare Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department Assume responsibility for the safety of the persons and property of all within the premises, by strict adherence to existing laws, statutes, and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre planning a defence against them
Join the Caffeine & Machine Team as a SOUS CHEF! Are you a natural leader with a passion for creating exceptional food and coaching others to do the same? Caffeine & Machine is looking for a Sous Chef to take ownership of the kitchen, inspire the team, and deliver outstanding dishes that keep our customers coming back for more. If you're ready to step up, lead by example, and take pride in every plate, we want you on our team! Why Caffeine & Machine? At Caffeine & Machine, food is an experience, and our kitchen is at the heart of it all. As a Sous Chef, you'll be responsible for ensuring every dish is prepared to perfection, mentoring your team, and stepping up to run the kitchen when the Kitchen Manager is away. You'll have the opportunity to develop your leadership skills, optimise kitchen performance, and make a real impact on our culinary success. What We Offer: Competitive Pay - Up to £14.85 per hour plus tips Amazing Perks - Employee discounts, heavily discounted food, free entry to events, career development and more Your Role As a Sous Chef, you'll be responsible for leading the kitchen team, ensuring high-quality food production, and maintaining impeccable safety and hygiene standards. You'll coach and develop team members, manage kitchen efficiency, and work closely with the venue team to drive food sales. Whether you're planning for events, optimising stock, or stepping in to keep service running smoothly, your leadership will set the tone for success. Core Responsibilities: Inspiring PEOPLE Happiness - Coach and develop your team, ensuring Newbies feel confident, productive, and engaged. Consistent CUSTOMER Satisfaction - Uphold brand and safety standards, delivering top-tier food quality and exceeding Mystery Dining expectations. Generating SALES Growth - Plan and prepare for busy periods, engage the team in food knowledge, and optimise kitchen outputs to drive repeat business. Optimising PROFIT Results - Control stock, minimise waste, and manage kitchen labour efficiently to meet financial targets. Lead Chef Strengths: ️ Feedback-Giver - You provide fair, accurate, and constructive feedback to help your team grow. Problem Preventer - You anticipate issues before they arise and take proactive steps to resolve them. Customer-Obsessed - You're passionate about delivering experiences that wow customers. Detail-Oriented - You focus on the small details to ensure food excellence. Composed Under Pressure - You stay calm and collected, no matter how busy the shift gets. Ready to lead, inspire, and create amazing food? Apply now and be part of something special!
Apr 12, 2026
Full time
Join the Caffeine & Machine Team as a SOUS CHEF! Are you a natural leader with a passion for creating exceptional food and coaching others to do the same? Caffeine & Machine is looking for a Sous Chef to take ownership of the kitchen, inspire the team, and deliver outstanding dishes that keep our customers coming back for more. If you're ready to step up, lead by example, and take pride in every plate, we want you on our team! Why Caffeine & Machine? At Caffeine & Machine, food is an experience, and our kitchen is at the heart of it all. As a Sous Chef, you'll be responsible for ensuring every dish is prepared to perfection, mentoring your team, and stepping up to run the kitchen when the Kitchen Manager is away. You'll have the opportunity to develop your leadership skills, optimise kitchen performance, and make a real impact on our culinary success. What We Offer: Competitive Pay - Up to £14.85 per hour plus tips Amazing Perks - Employee discounts, heavily discounted food, free entry to events, career development and more Your Role As a Sous Chef, you'll be responsible for leading the kitchen team, ensuring high-quality food production, and maintaining impeccable safety and hygiene standards. You'll coach and develop team members, manage kitchen efficiency, and work closely with the venue team to drive food sales. Whether you're planning for events, optimising stock, or stepping in to keep service running smoothly, your leadership will set the tone for success. Core Responsibilities: Inspiring PEOPLE Happiness - Coach and develop your team, ensuring Newbies feel confident, productive, and engaged. Consistent CUSTOMER Satisfaction - Uphold brand and safety standards, delivering top-tier food quality and exceeding Mystery Dining expectations. Generating SALES Growth - Plan and prepare for busy periods, engage the team in food knowledge, and optimise kitchen outputs to drive repeat business. Optimising PROFIT Results - Control stock, minimise waste, and manage kitchen labour efficiently to meet financial targets. Lead Chef Strengths: ️ Feedback-Giver - You provide fair, accurate, and constructive feedback to help your team grow. Problem Preventer - You anticipate issues before they arise and take proactive steps to resolve them. Customer-Obsessed - You're passionate about delivering experiences that wow customers. Detail-Oriented - You focus on the small details to ensure food excellence. Composed Under Pressure - You stay calm and collected, no matter how busy the shift gets. Ready to lead, inspire, and create amazing food? Apply now and be part of something special!
We're on the hunt for an inspiring and driven DEPUTY MANAGER to lead our WORCESTER store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our click apply for full job details
Apr 12, 2026
Full time
We're on the hunt for an inspiring and driven DEPUTY MANAGER to lead our WORCESTER store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our click apply for full job details
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence to build the foundational platform for Identity across all M and S products. The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform. Being kind, creative, curious, and confident, you will be an integral part of our empowered, multi-disciplinary engineering teams - building resilient systems. You will be closely working with Principal engineers, product and delivery peers to drive the successful delivery of projects and features. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Software Development & Architecture: Responsible for design and architectural decisions, developing scalable and distributed systems, and driving legacy migrations. Focused on optimizing deployment pipelines to enhance efficiency and reliability. Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack M&S uses a variety of technologies including; Java, Kotlin, GraphQL Federation, Micronaut, Azure Cloud, GitHub, New Relic and Dynatrace. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Apr 12, 2026
Full time
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence to build the foundational platform for Identity across all M and S products. The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform. Being kind, creative, curious, and confident, you will be an integral part of our empowered, multi-disciplinary engineering teams - building resilient systems. You will be closely working with Principal engineers, product and delivery peers to drive the successful delivery of projects and features. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Software Development & Architecture: Responsible for design and architectural decisions, developing scalable and distributed systems, and driving legacy migrations. Focused on optimizing deployment pipelines to enhance efficiency and reliability. Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack M&S uses a variety of technologies including; Java, Kotlin, GraphQL Federation, Micronaut, Azure Cloud, GitHub, New Relic and Dynatrace. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Job Description Your Impact: What This Role Is All About This is a high-profile, high-impact leadership role where you'll own the Accounts Receivable function for the UK & Ireland. You'll lead a talented team, drive strong working capital performance, and partner with commercial teams to keep our business running smoothly and efficiently. In this role, you will: Lead, coach and inspire a team of 3 AR Analysts Own AR performance across UK&I, driving outstanding cash collection Manage customer credit risk, limits and exposure with precision Ensure accurate and timely cash allocation across all major accounts Oversee and resolve customer queries (pricing, promotions, deductions) Partner with Sales & Customer Service to strengthen the end-to-end OTC process Deliver clear, insightful reporting on cash, DSO, and key AR KPIs Support month-end close with strong controls and governance Identify and drive process improvements and automation opportunities Qualifications Who We're Looking For You're a confident, commercial, and people-focused AR professional who enjoys taking ownership and making things better. You thrive in FMCG or fast-paced environments and can balance operational detail with bigger-picture thinking. You'll bring: • Proven experience in Accounts Receivable or Credit Control • Experience leading, mentoring or developing a team • Strong knowledge of the OTC process • Confidence working with large, complex customer accounts • Excellent analytical skills and strong attention to detail • Great communication - you influence, challenge and collaborate effectively • Solid ERP experience (SAP preferred) and strong Excel skills Additional Information Maidenhead, United Kingdom Full-time Hybrid Working Join the global powerhouse behind the world's most loved coffee & tea brands Why You'll Love Working at JDE Be part of a global leader shaping the future of coffee & tea Have real impact on cash performance and working capital Collaborate with passionate, commercial and supportive colleagues Lead meaningful change, streamline processes and drive innovation Grow your career in a business that invests in people Hybrid working and a culture that embraces flexibility Work with brands you're proud to see on every shelf Ready to Brew Your Next Big Career Move? Join JDE and help us create the amazing moments behind every cup. Apply now and shape the future of coffee & tea with us. This is a role where you'll be empowered, trusted, and encouraged to make a difference - every single day. JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs. Company Description Create Amazing Moments With JDE For more than 265 years, JACOBS DOUWE EGBERTS (JDE) has been fuelled by one simple belief: It's amazing what can happen over a cup of coffee or tea. Today, our iconic brands - including L'OR, Tassimo, Douwe Egberts, Jacobs, Senseo, Moccona, Pickwick and more - are enjoyed in over 100 markets worldwide. As part of JDE Peet's, the world's largest pure-play coffee and tea company, we're on a mission to ensure there's a coffee for every cup and a tea for every moment. At JDE, you'll find a culture that's bold, inclusive, energised, and always looking to do better. We challenge the status quo, champion fresh thinking, and empower our people to grow and make an impact from day one.
Apr 12, 2026
Full time
Job Description Your Impact: What This Role Is All About This is a high-profile, high-impact leadership role where you'll own the Accounts Receivable function for the UK & Ireland. You'll lead a talented team, drive strong working capital performance, and partner with commercial teams to keep our business running smoothly and efficiently. In this role, you will: Lead, coach and inspire a team of 3 AR Analysts Own AR performance across UK&I, driving outstanding cash collection Manage customer credit risk, limits and exposure with precision Ensure accurate and timely cash allocation across all major accounts Oversee and resolve customer queries (pricing, promotions, deductions) Partner with Sales & Customer Service to strengthen the end-to-end OTC process Deliver clear, insightful reporting on cash, DSO, and key AR KPIs Support month-end close with strong controls and governance Identify and drive process improvements and automation opportunities Qualifications Who We're Looking For You're a confident, commercial, and people-focused AR professional who enjoys taking ownership and making things better. You thrive in FMCG or fast-paced environments and can balance operational detail with bigger-picture thinking. You'll bring: • Proven experience in Accounts Receivable or Credit Control • Experience leading, mentoring or developing a team • Strong knowledge of the OTC process • Confidence working with large, complex customer accounts • Excellent analytical skills and strong attention to detail • Great communication - you influence, challenge and collaborate effectively • Solid ERP experience (SAP preferred) and strong Excel skills Additional Information Maidenhead, United Kingdom Full-time Hybrid Working Join the global powerhouse behind the world's most loved coffee & tea brands Why You'll Love Working at JDE Be part of a global leader shaping the future of coffee & tea Have real impact on cash performance and working capital Collaborate with passionate, commercial and supportive colleagues Lead meaningful change, streamline processes and drive innovation Grow your career in a business that invests in people Hybrid working and a culture that embraces flexibility Work with brands you're proud to see on every shelf Ready to Brew Your Next Big Career Move? Join JDE and help us create the amazing moments behind every cup. Apply now and shape the future of coffee & tea with us. This is a role where you'll be empowered, trusted, and encouraged to make a difference - every single day. JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs. Company Description Create Amazing Moments With JDE For more than 265 years, JACOBS DOUWE EGBERTS (JDE) has been fuelled by one simple belief: It's amazing what can happen over a cup of coffee or tea. Today, our iconic brands - including L'OR, Tassimo, Douwe Egberts, Jacobs, Senseo, Moccona, Pickwick and more - are enjoyed in over 100 markets worldwide. As part of JDE Peet's, the world's largest pure-play coffee and tea company, we're on a mission to ensure there's a coffee for every cup and a tea for every moment. At JDE, you'll find a culture that's bold, inclusive, energised, and always looking to do better. We challenge the status quo, champion fresh thinking, and empower our people to grow and make an impact from day one.
