Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 12, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Title: Assistant Branch Manager Location: Forest Hill Brand: Acorn Salary: Competitive Salary Package Hours: Monday to Thursday from 8:30am to 6pm, Friday 8:30am to 5pm and Saturdays from 9:30am to 4:30pm (day in lieu). Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car. About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG. Job Summary and Key Responsibilities: We are looking for a driven and experienced Assistant Branch Manager to support the day to day operations of our busy estate agency branch. This is a key role for a confident property professional, who thrives in a target driven environment and is ready to take the next step in their career. Working closely with the Branch Manager, you'll be instrumental in managing the sales team, growing the branch's market share, and maintaining exceptional levels of customer service. Duties will include: Support the Branch Manager in leading and motivating the team to achieve branch and individual target. Carry out valuations and win new instructions. Assist with managing staff performance, training and development. Monitor and drive the sales pipeline to ensure that targets are met. Handle negotiations and close deals effectively. Deliver exceptional customer service and resolve client issues proactively. Ensure compliance with industry regulations and company procedures. Contribute to marketing strategies and local business development. You will be responsible for conducting viewing appointments and providing expert guidance to clients. Negotiating offers and liaising with solicitors and mortgage brokers' right through to sales conclusion and to handing the keys to the buyer for move in. Stay up to date with local market trends and property values. Generate business referrals to other divisions of The Acorn Group. We have the highest expectations of our staff, but the reward is an enjoyable work environment with fantastic earning potential, fantastic incentives along with personal recognition and development for achieving exceptional results. Skills required: Proven experience in estate agency (minimum 2-3 years), ideally with some leadership responsibilities. Strong knowledge of the property market and the local area. Excellent communication, negotiation and organisational skills. A target driven mindset with a passion for sales and customer service. Ability to lead by example and support team growth. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Structured training & support through The Acorn Academy. Excellent opportunities for career progression. Fabulous rewards and incentives for Top achievers. Annual Awards Ceremony. An excellent, uncapped commission structure with further bonuses. Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS's or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Mar 12, 2026
Full time
Job Title: Assistant Branch Manager Location: Forest Hill Brand: Acorn Salary: Competitive Salary Package Hours: Monday to Thursday from 8:30am to 6pm, Friday 8:30am to 5pm and Saturdays from 9:30am to 4:30pm (day in lieu). Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car. About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG. Job Summary and Key Responsibilities: We are looking for a driven and experienced Assistant Branch Manager to support the day to day operations of our busy estate agency branch. This is a key role for a confident property professional, who thrives in a target driven environment and is ready to take the next step in their career. Working closely with the Branch Manager, you'll be instrumental in managing the sales team, growing the branch's market share, and maintaining exceptional levels of customer service. Duties will include: Support the Branch Manager in leading and motivating the team to achieve branch and individual target. Carry out valuations and win new instructions. Assist with managing staff performance, training and development. Monitor and drive the sales pipeline to ensure that targets are met. Handle negotiations and close deals effectively. Deliver exceptional customer service and resolve client issues proactively. Ensure compliance with industry regulations and company procedures. Contribute to marketing strategies and local business development. You will be responsible for conducting viewing appointments and providing expert guidance to clients. Negotiating offers and liaising with solicitors and mortgage brokers' right through to sales conclusion and to handing the keys to the buyer for move in. Stay up to date with local market trends and property values. Generate business referrals to other divisions of The Acorn Group. We have the highest expectations of our staff, but the reward is an enjoyable work environment with fantastic earning potential, fantastic incentives along with personal recognition and development for achieving exceptional results. Skills required: Proven experience in estate agency (minimum 2-3 years), ideally with some leadership responsibilities. Strong knowledge of the property market and the local area. Excellent communication, negotiation and organisational skills. A target driven mindset with a passion for sales and customer service. Ability to lead by example and support team growth. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Structured training & support through The Acorn Academy. Excellent opportunities for career progression. Fabulous rewards and incentives for Top achievers. Annual Awards Ceremony. An excellent, uncapped commission structure with further bonuses. Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS's or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Shift Engineering Manager Location: Rochdale, Greater Manchester Salary: £60,000 Shift: Continental Shifts - 4 on, 4 off (Days & Nights) We're working with one of the UK's most advanced and dynamic distribution operations, supporting a major retail brand with a vast, automated 24/7 logistics site covering over one million square feet click apply for full job details
Mar 11, 2026
Full time
Shift Engineering Manager Location: Rochdale, Greater Manchester Salary: £60,000 Shift: Continental Shifts - 4 on, 4 off (Days & Nights) We're working with one of the UK's most advanced and dynamic distribution operations, supporting a major retail brand with a vast, automated 24/7 logistics site covering over one million square feet click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Account Manager Location: Sawbridgeworth Package: £Negotiable + Benefits As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth. Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues. The Day To Day: Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines; Ensuring records are fully and properly maintained on Goldmine database; Development of relationships by ensuring face to face meetings are held. Training of clients on basic policy administration; Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations; Timely negotiation of client renewals in accordance with compliance guidelines; Working with new business team to identify target companies and grow sales; Managing and developing underwriter and other professional relationships; Provide management information on renewals on a timely basis; Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events; Adhere to Xenia policies; Refer any matter beyond the level of an individual's experience or authority to their line manager; Complete a minimum of 15 hours of continuous professional development annually. The Rewards: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) About You: 2+ years experience in Trade Credit Insurance Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals You'll be able a natural communicator working with colleagues and insurer partners at all levels. Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
Mar 11, 2026
Full time
Account Manager Location: Sawbridgeworth Package: £Negotiable + Benefits As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth. Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues. The Day To Day: Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines; Ensuring records are fully and properly maintained on Goldmine database; Development of relationships by ensuring face to face meetings are held. Training of clients on basic policy administration; Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations; Timely negotiation of client renewals in accordance with compliance guidelines; Working with new business team to identify target companies and grow sales; Managing and developing underwriter and other professional relationships; Provide management information on renewals on a timely basis; Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events; Adhere to Xenia policies; Refer any matter beyond the level of an individual's experience or authority to their line manager; Complete a minimum of 15 hours of continuous professional development annually. The Rewards: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) About You: 2+ years experience in Trade Credit Insurance Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals You'll be able a natural communicator working with colleagues and insurer partners at all levels. Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
CRM Manager Who We Are We are a fast-growing Menswear brand with ecommerce, retail and wholesale channels. Known for our use of characterful fabrications, we are delivering something different to the menswear market. Due to our exciting growth, we are looking to strengthen our marketing team at our tight-knit head office team. The Role We're seeking a commercially minded, data-driven CRM Manager to own and evolve our customer retention strategy. This role will be central to driving ecommerce revenue growth by boosting repeat purchase rates, deepening customer engagement, and building loyalty across every customer touchpoint. You'll design and deliver our multi-year CRM roadmap, ensuring we builds stronger, longer-lasting relationships with our customers. From lifecycle automations to loyalty programs, VIP clienteling to multi-channel campaigns, you'll play a pivotal role in shaping how we engage with our audience. Permanent Full Time Hybrid 35 hours per week Hours 09:30 - 17:30 Competitive Salary & Perks including Staff Discount, Health Cash Plan, Summer Hours & Cycle to Work 26 Days Annual Leave + Bank Holidays Key Responsibilities 1. CRM Strategy & Roadmap Define and own our CRM roadmap across a 1-3 year horizon. Align CRM strategy with ecommerce, retail, and wholesale priorities. Act as the voice of the customer across the business. 2. Data & Insight Capture, enrich, and segment customer data (behavioural, transactional, lifestyle, demographic). Provide actionable insights to inform trade, product, and marketing decisions. Define and report on KPIs: repeat purchase rate, RFM, LTV, and loyalty. 3. Campaigns & Omnichannel CRM Lead multi-channel CRM campaigns across Email, and future touchpoints. Partner with creative teams to deliver personalised and impactful communications. Drive BAU campaigns (segmentation, A/B testing, optimisation) as well as brand storytelling moments. 4. Loyalty & Customer Experience Design and manage our loyalty program, with focus on engagement, LTV, and premiumisation. Develop VIP and clienteling strategies to nurture top-tier customers. Partner with retail teams to extend CRM beyond ecommerce into store experiences. 5. Automation & Personalisation Build advanced lifecycle journeys to optimise customer engagement. Use segmentation and predictive analytics to drive hyper-personalised communications. 6. Cross-Functional Influence Collaborate with brand, product, retail, customer service, logistics, and ecommerce teams. Share insights across the business to ensure customer-centric decision-making. Work closely with external agencies and technology partners. The Ideal Candidate 5+ years' experience in CRM, customer retention, or marketing automation. Proven experience in ecommerce or fast-paced retail, ideally fashion or lifestyle. Track record of increasing repeat purchase rates, LTV, and customer engagement through CRM. Experience designing loyalty programs and running VIP/clienteling activations. Strong technical skills: hands-on with ESP platforms (preferably Klaviyo), A/B testing, segmentation. Analytical thinker with experience in Google Analytics, CRM reporting, and database health monitoring. Comfortable with technical basics (HTML, SQL) to manage and optimise CRM execution. Strong communicator with ability to influence cross-functional stakeholders. Creative mindset with an understanding of design principles for customer communications. Passionate about menswear BH35469
Mar 11, 2026
Full time
CRM Manager Who We Are We are a fast-growing Menswear brand with ecommerce, retail and wholesale channels. Known for our use of characterful fabrications, we are delivering something different to the menswear market. Due to our exciting growth, we are looking to strengthen our marketing team at our tight-knit head office team. The Role We're seeking a commercially minded, data-driven CRM Manager to own and evolve our customer retention strategy. This role will be central to driving ecommerce revenue growth by boosting repeat purchase rates, deepening customer engagement, and building loyalty across every customer touchpoint. You'll design and deliver our multi-year CRM roadmap, ensuring we builds stronger, longer-lasting relationships with our customers. From lifecycle automations to loyalty programs, VIP clienteling to multi-channel campaigns, you'll play a pivotal role in shaping how we engage with our audience. Permanent Full Time Hybrid 35 hours per week Hours 09:30 - 17:30 Competitive Salary & Perks including Staff Discount, Health Cash Plan, Summer Hours & Cycle to Work 26 Days Annual Leave + Bank Holidays Key Responsibilities 1. CRM Strategy & Roadmap Define and own our CRM roadmap across a 1-3 year horizon. Align CRM strategy with ecommerce, retail, and wholesale priorities. Act as the voice of the customer across the business. 2. Data & Insight Capture, enrich, and segment customer data (behavioural, transactional, lifestyle, demographic). Provide actionable insights to inform trade, product, and marketing decisions. Define and report on KPIs: repeat purchase rate, RFM, LTV, and loyalty. 3. Campaigns & Omnichannel CRM Lead multi-channel CRM campaigns across Email, and future touchpoints. Partner with creative teams to deliver personalised and impactful communications. Drive BAU campaigns (segmentation, A/B testing, optimisation) as well as brand storytelling moments. 4. Loyalty & Customer Experience Design and manage our loyalty program, with focus on engagement, LTV, and premiumisation. Develop VIP and clienteling strategies to nurture top-tier customers. Partner with retail teams to extend CRM beyond ecommerce into store experiences. 5. Automation & Personalisation Build advanced lifecycle journeys to optimise customer engagement. Use segmentation and predictive analytics to drive hyper-personalised communications. 6. Cross-Functional Influence Collaborate with brand, product, retail, customer service, logistics, and ecommerce teams. Share insights across the business to ensure customer-centric decision-making. Work closely with external agencies and technology partners. The Ideal Candidate 5+ years' experience in CRM, customer retention, or marketing automation. Proven experience in ecommerce or fast-paced retail, ideally fashion or lifestyle. Track record of increasing repeat purchase rates, LTV, and customer engagement through CRM. Experience designing loyalty programs and running VIP/clienteling activations. Strong technical skills: hands-on with ESP platforms (preferably Klaviyo), A/B testing, segmentation. Analytical thinker with experience in Google Analytics, CRM reporting, and database health monitoring. Comfortable with technical basics (HTML, SQL) to manage and optimise CRM execution. Strong communicator with ability to influence cross-functional stakeholders. Creative mindset with an understanding of design principles for customer communications. Passionate about menswear BH35469
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Paid Media Executive Manchester 40-45k Fashion Brand Zachary Daniels are proud to partner with a fast-growing fast brand who are currently looking for a Senior Paid Media Executive to drive performance across Paid Social (Meta, TikTok, Pinterest) and Google Ads (Search, Shopping, Performance Max). This is a hands-on role focused on delivering ROAS, CPA and revenue growth, managing budgets and scaling customer acquisition in a fast-paced fashion e-commerce environment. Key Responsibilities: Manage and optimise paid campaigns across Meta and Google Ads Monitor performance metrics including CPM, CTR, CPC, CVR, CPA and ROAS Build and maintain campaign structures, audiences, keywords and bidding strategies Develop and execute structured test-and-learn plans Translate trading priorities (launches, seasonal drops, promotions) into channel plans Collaborate with Creative, E-commerce and CRM teams on performance-driven campaigns Produce weekly/monthly performance reports with clear optimisation actions Monitor tracking, GA4, Shopify and product feeds Skills & Experience: 3+ years' hands-on paid media experience Strong knowledge of Meta Ads Manager and Google Ads Proven experience managing budgets and achieving ROAS/CPA targets Strong analytical and optimisation skills Fashion or e-commerce experience desirable Benefits: Competitive salary Staff discount 25 days holiday + bank holidays Opportunity to join a growing fashion brand Join a lovely, collaborative in-house team Plenty of progression opportunities If you're a performance-driven Paid Media Executive ready to step into a senior role with real ownership and impact, apply now! BH35465
Mar 11, 2026
Full time
Senior Paid Media Executive Manchester 40-45k Fashion Brand Zachary Daniels are proud to partner with a fast-growing fast brand who are currently looking for a Senior Paid Media Executive to drive performance across Paid Social (Meta, TikTok, Pinterest) and Google Ads (Search, Shopping, Performance Max). This is a hands-on role focused on delivering ROAS, CPA and revenue growth, managing budgets and scaling customer acquisition in a fast-paced fashion e-commerce environment. Key Responsibilities: Manage and optimise paid campaigns across Meta and Google Ads Monitor performance metrics including CPM, CTR, CPC, CVR, CPA and ROAS Build and maintain campaign structures, audiences, keywords and bidding strategies Develop and execute structured test-and-learn plans Translate trading priorities (launches, seasonal drops, promotions) into channel plans Collaborate with Creative, E-commerce and CRM teams on performance-driven campaigns Produce weekly/monthly performance reports with clear optimisation actions Monitor tracking, GA4, Shopify and product feeds Skills & Experience: 3+ years' hands-on paid media experience Strong knowledge of Meta Ads Manager and Google Ads Proven experience managing budgets and achieving ROAS/CPA targets Strong analytical and optimisation skills Fashion or e-commerce experience desirable Benefits: Competitive salary Staff discount 25 days holiday + bank holidays Opportunity to join a growing fashion brand Join a lovely, collaborative in-house team Plenty of progression opportunities If you're a performance-driven Paid Media Executive ready to step into a senior role with real ownership and impact, apply now! BH35465
Overview haart Estate Agents are looking for amotivated and experienced Property Valuerto join oursuccessful Medway team! If you're anexperienced Estate Agentready to take the next step in your career, we want to hear from you. In this exciting role, you'll be responsible forgenerating new and repeat business, winning new instructions, andmarketing properties effectivelyto potential buyers. At haart, we'll support your success every step of the way with: First class training and development Ongoing career progression opportunities Uncapped earning potential Company car provided Take the next step in your property career and join one of the UK's leading estate agency brands today! Benefits of being a Property Valuer at haart Estate Agents in Medway: Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer at haart Estate Agents in Medway: Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer at haart Estate Agents in Medway: Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 11, 2026
Full time
Overview haart Estate Agents are looking for amotivated and experienced Property Valuerto join oursuccessful Medway team! If you're anexperienced Estate Agentready to take the next step in your career, we want to hear from you. In this exciting role, you'll be responsible forgenerating new and repeat business, winning new instructions, andmarketing properties effectivelyto potential buyers. At haart, we'll support your success every step of the way with: First class training and development Ongoing career progression opportunities Uncapped earning potential Company car provided Take the next step in your property career and join one of the UK's leading estate agency brands today! Benefits of being a Property Valuer at haart Estate Agents in Medway: Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer at haart Estate Agents in Medway: Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer at haart Estate Agents in Medway: Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Supporter Engagement and Giving Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Supporter Engagement and Giving Manager England South £42,323 per annum (pro rata for part time) Ref: 133REC Full time 37.5 hours per week we are happy to talk flexible working Base: Walk Wheel Cycle Trust hub in Bristol with the flexibility to work from home Contract: Permanent ABOUT THE ROLE Team: Strategy and Engagement / Fundraising and Supporter Engagement As the Supporter Engagement and Giving Manager, you will help our organisation raise steady and reliable income at an exciting time, as we embed our new brand and five-year strategy. Your main role is to build strong relationships with our donors and to give them an excellent experience. This work is essential to ensure our Supporter and Giving Programme continues to bring in the donations we need to maximise our impact. You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels. What You ll Be Doing Lead the team to deliver the planned programme of work across acquisition, retention and stewardship Create and run a clear stewardship programme across all platforms to increase the long-term value of our supporters. Organise and manage the schedule of all communications sent to donors and subscribers, ensuring alignment with our new brand and strategic priorities Plan and deliver campaigns and appeals across print, digital and telephone channels that engage and inspire our supporters and drive income. This role is ideal for someone who enjoys leading and developing a team to achieve shared goals and deliver high-quality fundraising campaigns. You ll thrive on collaboration and have confidence delivering and optimising multi-channel campaigns including digital. Motivated by results, you ll enjoy testing new ideas, using insight to improve performance and driving innovation in supporter engagement. ABOUT YOU We re looking for someone who has experience and understanding in the areas listed below. You don t need to meet every requirement if you feel you d be a good fit, we encourage you to apply. Strong experience in managing a giving programme using both direct mail and digital channels. Experience in managing staff and supporting their development. A proven track record of creating and delivering fundraising campaigns. Good understanding of fundraising principles, including donor engagement, recruitment, and retention. WHAT WE OFFER We want you to feel supported, valued, and empowered in your role. That s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. Wellbeing Support 28 days leave per annum plus bank holidays for full-time employees Option to buy an extra week of annual leave (pro-rata for part-time employees) Paid volunteer days to support causes you care about Free, confidential support service available 24/7 Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme Financial Benefits Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London). Death in Service benefit 3 x annual Salary Family Friendly Policies Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Application deadline: 23:59, 29 March 2026 Interviews will be held via Microsoft Teams during the week of 08 April 2026. To apply, please complete our online application form. We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process. Our Values We are always learning Championing equity Taking ownership Delivering together
Mar 11, 2026
Full time
Supporter Engagement and Giving Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Supporter Engagement and Giving Manager England South £42,323 per annum (pro rata for part time) Ref: 133REC Full time 37.5 hours per week we are happy to talk flexible working Base: Walk Wheel Cycle Trust hub in Bristol with the flexibility to work from home Contract: Permanent ABOUT THE ROLE Team: Strategy and Engagement / Fundraising and Supporter Engagement As the Supporter Engagement and Giving Manager, you will help our organisation raise steady and reliable income at an exciting time, as we embed our new brand and five-year strategy. Your main role is to build strong relationships with our donors and to give them an excellent experience. This work is essential to ensure our Supporter and Giving Programme continues to bring in the donations we need to maximise our impact. You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels. What You ll Be Doing Lead the team to deliver the planned programme of work across acquisition, retention and stewardship Create and run a clear stewardship programme across all platforms to increase the long-term value of our supporters. Organise and manage the schedule of all communications sent to donors and subscribers, ensuring alignment with our new brand and strategic priorities Plan and deliver campaigns and appeals across print, digital and telephone channels that engage and inspire our supporters and drive income. This role is ideal for someone who enjoys leading and developing a team to achieve shared goals and deliver high-quality fundraising campaigns. You ll thrive on collaboration and have confidence delivering and optimising multi-channel campaigns including digital. Motivated by results, you ll enjoy testing new ideas, using insight to improve performance and driving innovation in supporter engagement. ABOUT YOU We re looking for someone who has experience and understanding in the areas listed below. You don t need to meet every requirement if you feel you d be a good fit, we encourage you to apply. Strong experience in managing a giving programme using both direct mail and digital channels. Experience in managing staff and supporting their development. A proven track record of creating and delivering fundraising campaigns. Good understanding of fundraising principles, including donor engagement, recruitment, and retention. WHAT WE OFFER We want you to feel supported, valued, and empowered in your role. That s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. Wellbeing Support 28 days leave per annum plus bank holidays for full-time employees Option to buy an extra week of annual leave (pro-rata for part-time employees) Paid volunteer days to support causes you care about Free, confidential support service available 24/7 Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme Financial Benefits Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London). Death in Service benefit 3 x annual Salary Family Friendly Policies Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Application deadline: 23:59, 29 March 2026 Interviews will be held via Microsoft Teams during the week of 08 April 2026. To apply, please complete our online application form. We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process. Our Values We are always learning Championing equity Taking ownership Delivering together
Product Developer North West Performance Apparel 32,000 - 42,000 + Benefits This is a rare chance to join a team where you can truly own your categories, make bold decisions, and help shape the future of a performance-led brand making serious waves in the industry. If you're ready to lead with confidence, roll your sleeves up, and take full control of your product - this is your moment. Here - product is everything - and we're looking for a Product Developer who's ready to treat their categories like a brand within a brand. This is a role for someone who thrives on ownership, runs with responsibility, and takes pride in delivering market-leading product - every season, every drop. You'll be the key link between design, suppliers, and product leadership. Owning development from first tech pack to final production. This isn't a support role; it's yours to lead. If you love solving problems, making decisions, and taking full accountability for timelines, quality, and margin - we want you on our team. Your Categories, Your Call - What You'll Own: Take full accountability for product development across your categories - from concept through to production, with complete visibility across timelines, costs, and quality Work directly with directors, designers, and product managers, bringing ideas to life while driving constant improvement across fit, finish, and function Own the critical path - ensuring tech packs are issued accurately and on time, with comprehensive construction, fit, and trim comments every step of the way Lead fit sessions with design and product, driving timely, commercial decisions and communicating clear, actionable feedback to suppliers Own sample management - inspecting and signing off styles from proto to PPS, with full confidence in your decisions Guard consistency across the range - ensuring size charts, fit blocks and grading follow this brands standards Take full control of lab dips, strike-offs and trim approvals - making swift, informed calls to keep things moving Be the go-to contact for your suppliers - maintaining clear, professional communication through weekly check-ins, calls and relationship-building visits Engineer for margin - collaborating with sourcing on open-costing and smart fabric usage, without ever compromising quality Track product compliance across all relevant testing, care labelling and legislative standards - accuracy is everything Be proactive in identifying delays or risks, flagging them early in weekly development meetings and driving solutions Drive improvements with confidence - whether you're optimising a block, renegotiating a detail, or finding new efficiencies with the factory Mentor and support junior members of the team - you lead by example, and others learn from how you operate What You'll Bring: A natural sense of ownership - you take accountability, seek solutions, and keep things moving Exceptional attention to detail - in fit, construction, costing and communication Strong technical knowledge of apparel, fabrics, trims, and manufacturing Confidence in working autonomously while still collaborating cross-functionally A commercial mindset - you understand the impact of every product decision A positive, can-do approach and strong organisational skills - nothing gets past you Experience working directly with suppliers and factories (UK & offshore) A sharp eye for quality and performance - especially within sportswear or technical apparel (bonus!) BBBH33822
Mar 11, 2026
Full time
Product Developer North West Performance Apparel 32,000 - 42,000 + Benefits This is a rare chance to join a team where you can truly own your categories, make bold decisions, and help shape the future of a performance-led brand making serious waves in the industry. If you're ready to lead with confidence, roll your sleeves up, and take full control of your product - this is your moment. Here - product is everything - and we're looking for a Product Developer who's ready to treat their categories like a brand within a brand. This is a role for someone who thrives on ownership, runs with responsibility, and takes pride in delivering market-leading product - every season, every drop. You'll be the key link between design, suppliers, and product leadership. Owning development from first tech pack to final production. This isn't a support role; it's yours to lead. If you love solving problems, making decisions, and taking full accountability for timelines, quality, and margin - we want you on our team. Your Categories, Your Call - What You'll Own: Take full accountability for product development across your categories - from concept through to production, with complete visibility across timelines, costs, and quality Work directly with directors, designers, and product managers, bringing ideas to life while driving constant improvement across fit, finish, and function Own the critical path - ensuring tech packs are issued accurately and on time, with comprehensive construction, fit, and trim comments every step of the way Lead fit sessions with design and product, driving timely, commercial decisions and communicating clear, actionable feedback to suppliers Own sample management - inspecting and signing off styles from proto to PPS, with full confidence in your decisions Guard consistency across the range - ensuring size charts, fit blocks and grading follow this brands standards Take full control of lab dips, strike-offs and trim approvals - making swift, informed calls to keep things moving Be the go-to contact for your suppliers - maintaining clear, professional communication through weekly check-ins, calls and relationship-building visits Engineer for margin - collaborating with sourcing on open-costing and smart fabric usage, without ever compromising quality Track product compliance across all relevant testing, care labelling and legislative standards - accuracy is everything Be proactive in identifying delays or risks, flagging them early in weekly development meetings and driving solutions Drive improvements with confidence - whether you're optimising a block, renegotiating a detail, or finding new efficiencies with the factory Mentor and support junior members of the team - you lead by example, and others learn from how you operate What You'll Bring: A natural sense of ownership - you take accountability, seek solutions, and keep things moving Exceptional attention to detail - in fit, construction, costing and communication Strong technical knowledge of apparel, fabrics, trims, and manufacturing Confidence in working autonomously while still collaborating cross-functionally A commercial mindset - you understand the impact of every product decision A positive, can-do approach and strong organisational skills - nothing gets past you Experience working directly with suppliers and factories (UK & offshore) A sharp eye for quality and performance - especially within sportswear or technical apparel (bonus!) BBBH33822
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Victoria on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral schemeCareer development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Mar 11, 2026
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Victoria on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral schemeCareer development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Regional Manager, HOP UK Deliveroo: A DoorDash Company: Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. Following our successful 2025 merger with DoorDash, we have solidified our position as the global leader in local commerce. This partnership has expanded our footprint to over 45 markets and gives us access to industry leading technology and resources. It is a defining moment for our New Verticals business, specifically our 1P delivery only sites, Editions and HOP. We are no longer just a delivery app; we are building the infrastructure for the future of instant retail. There has never been a more exciting time to join the 'Roo family' as we integrate with the DoorDash ecosystem to redefine what is possible in the UK and beyond. New Verticals & Site Operations: As part of the DoorDash group, our New Verticals team is the primary global engine for testing and scaling the next generation of first party (1P) retail and automated logistics. We don't just facilitate orders; we own the sites that make them happen. While others act as simple aggregators, we own the infrastructure and the operations to ensure a premium, hyper fast experience. Within this, Deliveroo HOP is our 1P speedy grocery service. We own the inventory, the technology, and the end to end fulfilment process to deliver groceries in as little as 15 minutes, and within the global Deliveroo HOP team, the UK is our largest market. The Role: The Regional Manager oversees the end to end operations of our proprietary, 1P sites across the UK. This is a high impact leadership role that balances "boots on the ground operational rigour with mid to long term strategic decision making. As the primary owner of these sites, you will be responsible for all of 1P success: uncompromised safety, perfect stock integrity, and lightning fast throughput. You will drive the business forward by optimising productivity, achieving site personnel cost targets, and minimising wastage/shrinkage. You must be a "Total Ownership" leader; comfortable working strategically to enhance our operating model within the global DoorDash ecosystem while fostering a positive, collaborative, and high performance culture for all site colleagues. In addition, you will lead and deliver high impact operational projects end to end - identifying opportunities, mobilising cross functional teams, and embedding sustainable change that enhances efficiency, elevates colleague and customer experience, and strengthens our competitive position as a high performing brand. Below are the 3 key areas this role is expected to manage: Operational Leadership & Excellence: Site Governance: Set the "drumbeat" for the region by driving KPIs and supervising compliance with Standard Operating Procedures through impactful coaching. Site Presence: Maintain a constant physical presence at sites to ensure a "founder's mindset" regarding cleanliness, efficiency, and quality. Safety & Compliance: Act as the lead for regional regulatory relationships, ensuring 100% compliance with UK legal and regulatory standards. Financial & Data Stewardship: P&L Management: Manage the operational lines of the P&L, tightly controlling labour and OpEx while minimising all forms of wastage/shrinkage. WBR/MBR Reporting: Host and participate in Weekly and Monthly Business Reviews. You will produce high quality, data driven written inputs that articulate regional performance and clear bridges with action plans. People & Strategy: Team Development: Recruit, onboard, and mentor a high performing Area Manager team, managing the full organisational life cycle from talent development to HR/ER cases. Stakeholder Management: Own and champion relationships with the commercial team, operations support teams, brand partners, and senior leadership within the wider DoorDash/Deliveroo business. Innovation: Lead projects and pilots aimed at testing the next generation of 1P retail and automated logistics. Requirements: Industry Leadership: Minimum of 3-4 years of Grocery, of FMCG experience, with a proven track record in Area or Regional Management. Operational Ownership: While direct experience in a 1P environment is a significant advantage, it is essential you demonstrate a "Total Ownership" mindset. This means you are comfortable being the final point of accountability for site standards, stock accuracy, and the seamless hand off from inbound receiving to last mile dispatch. People Leadership: Excellent ability to influence senior stakeholders while motivating and leading a multi national, diverse site level workforce. Rigorous Cost Control: Expert at managing and influencing the P&L with a focus on operational expenditure. You possess the ability to identify inefficiencies and manage labour to order ratios effectively. Strong Writing & Communication: Ability to craft concise, insightful narratives for WBR and MBR reports, translating raw data into "the why" and "the how" for senior leadership. Analytical & Tech Savvy: Data driven decision maker with a high comfort level in numbers. Adaptability & Autonomy: The grit to define how your role is best achieved in a fast paced, evolving environment with high levels of autonomy. Project Management: Capability to lead complex, cross functional projects from conception to completion. Operational Readiness: Willingness to travel across the region. Our Global structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion, or belief. If you have a disability or long term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Mar 11, 2026
Full time
Regional Manager, HOP UK Deliveroo: A DoorDash Company: Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. Following our successful 2025 merger with DoorDash, we have solidified our position as the global leader in local commerce. This partnership has expanded our footprint to over 45 markets and gives us access to industry leading technology and resources. It is a defining moment for our New Verticals business, specifically our 1P delivery only sites, Editions and HOP. We are no longer just a delivery app; we are building the infrastructure for the future of instant retail. There has never been a more exciting time to join the 'Roo family' as we integrate with the DoorDash ecosystem to redefine what is possible in the UK and beyond. New Verticals & Site Operations: As part of the DoorDash group, our New Verticals team is the primary global engine for testing and scaling the next generation of first party (1P) retail and automated logistics. We don't just facilitate orders; we own the sites that make them happen. While others act as simple aggregators, we own the infrastructure and the operations to ensure a premium, hyper fast experience. Within this, Deliveroo HOP is our 1P speedy grocery service. We own the inventory, the technology, and the end to end fulfilment process to deliver groceries in as little as 15 minutes, and within the global Deliveroo HOP team, the UK is our largest market. The Role: The Regional Manager oversees the end to end operations of our proprietary, 1P sites across the UK. This is a high impact leadership role that balances "boots on the ground operational rigour with mid to long term strategic decision making. As the primary owner of these sites, you will be responsible for all of 1P success: uncompromised safety, perfect stock integrity, and lightning fast throughput. You will drive the business forward by optimising productivity, achieving site personnel cost targets, and minimising wastage/shrinkage. You must be a "Total Ownership" leader; comfortable working strategically to enhance our operating model within the global DoorDash ecosystem while fostering a positive, collaborative, and high performance culture for all site colleagues. In addition, you will lead and deliver high impact operational projects end to end - identifying opportunities, mobilising cross functional teams, and embedding sustainable change that enhances efficiency, elevates colleague and customer experience, and strengthens our competitive position as a high performing brand. Below are the 3 key areas this role is expected to manage: Operational Leadership & Excellence: Site Governance: Set the "drumbeat" for the region by driving KPIs and supervising compliance with Standard Operating Procedures through impactful coaching. Site Presence: Maintain a constant physical presence at sites to ensure a "founder's mindset" regarding cleanliness, efficiency, and quality. Safety & Compliance: Act as the lead for regional regulatory relationships, ensuring 100% compliance with UK legal and regulatory standards. Financial & Data Stewardship: P&L Management: Manage the operational lines of the P&L, tightly controlling labour and OpEx while minimising all forms of wastage/shrinkage. WBR/MBR Reporting: Host and participate in Weekly and Monthly Business Reviews. You will produce high quality, data driven written inputs that articulate regional performance and clear bridges with action plans. People & Strategy: Team Development: Recruit, onboard, and mentor a high performing Area Manager team, managing the full organisational life cycle from talent development to HR/ER cases. Stakeholder Management: Own and champion relationships with the commercial team, operations support teams, brand partners, and senior leadership within the wider DoorDash/Deliveroo business. Innovation: Lead projects and pilots aimed at testing the next generation of 1P retail and automated logistics. Requirements: Industry Leadership: Minimum of 3-4 years of Grocery, of FMCG experience, with a proven track record in Area or Regional Management. Operational Ownership: While direct experience in a 1P environment is a significant advantage, it is essential you demonstrate a "Total Ownership" mindset. This means you are comfortable being the final point of accountability for site standards, stock accuracy, and the seamless hand off from inbound receiving to last mile dispatch. People Leadership: Excellent ability to influence senior stakeholders while motivating and leading a multi national, diverse site level workforce. Rigorous Cost Control: Expert at managing and influencing the P&L with a focus on operational expenditure. You possess the ability to identify inefficiencies and manage labour to order ratios effectively. Strong Writing & Communication: Ability to craft concise, insightful narratives for WBR and MBR reports, translating raw data into "the why" and "the how" for senior leadership. Analytical & Tech Savvy: Data driven decision maker with a high comfort level in numbers. Adaptability & Autonomy: The grit to define how your role is best achieved in a fast paced, evolving environment with high levels of autonomy. Project Management: Capability to lead complex, cross functional projects from conception to completion. Operational Readiness: Willingness to travel across the region. Our Global structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion, or belief. If you have a disability or long term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Centre Manager/Nominated Supervisor - Heathmont (Brand New Centre) Village Early Education will be stepping into a brand-new centre in Heathmont, Melbourne. We are looking for an experienced and passionate Centre Manager / Nominated Supervisor to join our unique leadership team in January 2026. This is an exciting opportunity to help shape a new, state-of-the art early education service, lead a dedicated team, and create a nurturing environment where children, families, and staff cangrow together. As the Centre Manager, you will play a pivotal role in the opening of this new centre, overseeing the operational, educational, and regulatory aspects, and ensuring everything is in place for a smooth launch and sustained success. Village Early Education is committed to the safety and wellbeing of all children and young people. We understand our responsibilities and statutory duty of care and are committed toraising awareness about the importance of child safety in our organisation and our communities, whichis essential for promoting healthy and safe learning environments for children. At Village Early Education,we are dedicated to creating healthy and safe communities. We are passionate about early education and the positive impact it has on the children we care for, the families who trust us and the community we are a part of. Key Responsibilities Centre Operations & Compliance: Oversee all aspects of the centre's operation, ensuring compliance with the Education and Care Services National Law and Regulations. You will help set up the service in line with the National Quality Framework (NQF) and work with the team to meet key Quality Areas (QA3, QA6, QA7). Leadership & Team Management: Lead a dedicated team of Community Leaders, Administrative Assistant, and support staff, fostering a collaborative environment where everyone can grow together in their roles. You will inspire a shared vision of excellence in early childhood education and create a supportive atmosphere for both staff and children. Recruitment & Staffing: Lead recruitment efforts, ensuring the right team is in place. Manage staff development, training, and retention, focusing on creating an engaged and high performing team. Parent Engagement & Occupancy: Drive occupancy by conducting tours of the new facility, converting enquiries into enrolments, establishing positive relationships with parents. You'll play a key role in creating a welcoming and inclusive atmosphere from day one, ensuring that families feel part of the Village Early Education community as they grow together with us. Budgeting & Reporting: Manage the service budget, monitor financial performance, and provide reports on occupancy, service performance, and compliance. Health, Safety & Risk Management: Establish and implement health and safety protocols in consultation with relevant authorities, ensuring the centre's physical environment is safe, well maintained, and compliant. Key Qualifications & Experience: Essential Qualifications: Degree in Early Childhood Education (or equivalent), current First Aid, Anaphylaxis, and Emergency Asthma management training, valid Working with Children Check or VIT, and accredited Child Protection Training. Experience: A minimum of 3 years in a Nominated Supervisor position or 5 years in a leadership role in early childhood services. Strong understanding of Child Care Subsidy (CCS), KIMs (Kindergarten Compliance), and compliance software is essential. Leadership Skills: Proven ability to lead teams, manage staff, and implement high quality curriculum. Demonstrated experience managing budgets, occupancy, and ensuring compliance with the National Quality Framework (NQF). Communication: Excellent written and verbal communication skills, particularly in managing parent relationships, handling complaints, and leading staff. Ensuring compliance with regulatory standards and achieving high quality outcomes. Leading the recruitment process and ensuring optimal occupancy from the start. Managing budgets, reporting, and financial targets. Building strong relationships with parents and ensuring a smooth transition into the new service. Driving quality assurance and maintaining high standards in audits (QA3, QA6, QA7). Leading communication within the leadership team and with staff. What We Offer: A unique community based leadership structure - designed to foster connection, empowerment and support at every level of the organisation. Competitive salary based on experience, qualifications, and performance. Opportunities for professional development and growth in a new centre. The unique opportunity to be part of a new service from the ground up, contributing to its culture, values, and success, as we grow together. Career advancement within a growing and dynamic organisation. This is a rare and exciting opportunity to join a brand new service and make your mark from the very beginning. If you are an experienced and passionate leader in early childhood education, we would love to hear from you! Please submit your resume and cover letter addressing the key selection criteria. Shortlisted candidates will be contacted for an interview. Join Village Early Education and help us shape the future of early childhood education in Springvale South, where we grow together!
Mar 11, 2026
Full time
Centre Manager/Nominated Supervisor - Heathmont (Brand New Centre) Village Early Education will be stepping into a brand-new centre in Heathmont, Melbourne. We are looking for an experienced and passionate Centre Manager / Nominated Supervisor to join our unique leadership team in January 2026. This is an exciting opportunity to help shape a new, state-of-the art early education service, lead a dedicated team, and create a nurturing environment where children, families, and staff cangrow together. As the Centre Manager, you will play a pivotal role in the opening of this new centre, overseeing the operational, educational, and regulatory aspects, and ensuring everything is in place for a smooth launch and sustained success. Village Early Education is committed to the safety and wellbeing of all children and young people. We understand our responsibilities and statutory duty of care and are committed toraising awareness about the importance of child safety in our organisation and our communities, whichis essential for promoting healthy and safe learning environments for children. At Village Early Education,we are dedicated to creating healthy and safe communities. We are passionate about early education and the positive impact it has on the children we care for, the families who trust us and the community we are a part of. Key Responsibilities Centre Operations & Compliance: Oversee all aspects of the centre's operation, ensuring compliance with the Education and Care Services National Law and Regulations. You will help set up the service in line with the National Quality Framework (NQF) and work with the team to meet key Quality Areas (QA3, QA6, QA7). Leadership & Team Management: Lead a dedicated team of Community Leaders, Administrative Assistant, and support staff, fostering a collaborative environment where everyone can grow together in their roles. You will inspire a shared vision of excellence in early childhood education and create a supportive atmosphere for both staff and children. Recruitment & Staffing: Lead recruitment efforts, ensuring the right team is in place. Manage staff development, training, and retention, focusing on creating an engaged and high performing team. Parent Engagement & Occupancy: Drive occupancy by conducting tours of the new facility, converting enquiries into enrolments, establishing positive relationships with parents. You'll play a key role in creating a welcoming and inclusive atmosphere from day one, ensuring that families feel part of the Village Early Education community as they grow together with us. Budgeting & Reporting: Manage the service budget, monitor financial performance, and provide reports on occupancy, service performance, and compliance. Health, Safety & Risk Management: Establish and implement health and safety protocols in consultation with relevant authorities, ensuring the centre's physical environment is safe, well maintained, and compliant. Key Qualifications & Experience: Essential Qualifications: Degree in Early Childhood Education (or equivalent), current First Aid, Anaphylaxis, and Emergency Asthma management training, valid Working with Children Check or VIT, and accredited Child Protection Training. Experience: A minimum of 3 years in a Nominated Supervisor position or 5 years in a leadership role in early childhood services. Strong understanding of Child Care Subsidy (CCS), KIMs (Kindergarten Compliance), and compliance software is essential. Leadership Skills: Proven ability to lead teams, manage staff, and implement high quality curriculum. Demonstrated experience managing budgets, occupancy, and ensuring compliance with the National Quality Framework (NQF). Communication: Excellent written and verbal communication skills, particularly in managing parent relationships, handling complaints, and leading staff. Ensuring compliance with regulatory standards and achieving high quality outcomes. Leading the recruitment process and ensuring optimal occupancy from the start. Managing budgets, reporting, and financial targets. Building strong relationships with parents and ensuring a smooth transition into the new service. Driving quality assurance and maintaining high standards in audits (QA3, QA6, QA7). Leading communication within the leadership team and with staff. What We Offer: A unique community based leadership structure - designed to foster connection, empowerment and support at every level of the organisation. Competitive salary based on experience, qualifications, and performance. Opportunities for professional development and growth in a new centre. The unique opportunity to be part of a new service from the ground up, contributing to its culture, values, and success, as we grow together. Career advancement within a growing and dynamic organisation. This is a rare and exciting opportunity to join a brand new service and make your mark from the very beginning. If you are an experienced and passionate leader in early childhood education, we would love to hear from you! Please submit your resume and cover letter addressing the key selection criteria. Shortlisted candidates will be contacted for an interview. Join Village Early Education and help us shape the future of early childhood education in Springvale South, where we grow together!
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
Mar 11, 2026
Full time
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
