Description OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Campaign Management Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client's objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools. Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary). Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary. Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary. Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client. This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products) You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB. You will lead Social analysis, optimization recommendations and test and learn approaches - both designed and deploying with the team. You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon's requirements. You will work closely with the implementational planning team and the comms design team to create media plans which drive success for Prime Video releases. Client & Partner Management Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy. Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency's social output. Demonstrating a deep understanding of the media and technology developments that influence your client's business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing. Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard. Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. People Management Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team. Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary. Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. Operational Excellence Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team. Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform. Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix. Collaborating on thought-leadership pieces and POVs for the agency and GMS social community. Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries. Working to ensure account profitability with direct input on staffing and commercial target conversations where required. QUALIFICATIONS Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint). Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives. Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). BONUS POINTS A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly. Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries. Experience planning and working towards commercial targets would be of benefit. Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude. BENEFITS OF OPENDOOR Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. . click apply for full job details
Jul 03, 2025
Full time
Description OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Campaign Management Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client's objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools. Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary). Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary. Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary. Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client. This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products) You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB. You will lead Social analysis, optimization recommendations and test and learn approaches - both designed and deploying with the team. You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon's requirements. You will work closely with the implementational planning team and the comms design team to create media plans which drive success for Prime Video releases. Client & Partner Management Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy. Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency's social output. Demonstrating a deep understanding of the media and technology developments that influence your client's business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing. Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard. Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. People Management Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team. Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary. Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. Operational Excellence Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team. Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform. Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix. Collaborating on thought-leadership pieces and POVs for the agency and GMS social community. Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries. Working to ensure account profitability with direct input on staffing and commercial target conversations where required. QUALIFICATIONS Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint). Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives. Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). BONUS POINTS A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly. Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries. Experience planning and working towards commercial targets would be of benefit. Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude. BENEFITS OF OPENDOOR Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. . click apply for full job details
Head of APAC Partner Marketing, Prime Video Device Partnerships Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of content - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Amazon is seeking a dynamic, innovative, and self-directed Head of Prime Video Partner Marketing, APAC to help drive acquisition and engagement for Prime Video through third party devices. If you have a passion for content and are an expert at developing partner value propositions - then we're looking for you. As the Head of Prime Video Partner Marketing, APAC, you will be responsible for managing the strategic plan, P&L, and marketing operations for MVPD partnerships, exploring new and emerging business models, driving acquisition and engagement opportunities, and delivering innovation to improve the customer experience. You will lead a team of partner marketing managers responsible for developing the strategy and execution of regional and global marketing initiatives that leverage our third party distribution partnerships to drive promotion and awareness of Amazon Originals, create run of business partner marketing materials for partners for use in combination with their marketing efforts, and conceive of ad hoc programs that will maximize acquisition and engagement of Prime Video customers through partner channels. This position offers an unparalleled opportunity to leverage your creative skill and commercial understanding of the streaming (OTT) industry, consumer electronics and media industries inside one of the world's leading technology companies while experiencing the excitement and growth of the streaming media revolution. You will work with a cross-functional team that includes product, business development, tech, finance, PR, merchandising, and regional marketing teams to define, develop, and execute innovative marketing strategies. The ideal candidate is a proven collaborator across multiple stakeholders with strong analytical skills. This is an incredible opportunity to own the partner strategy that is changing how customers are watching content. Key job responsibilities Set the strategic direction for APAC partner marketing that optimizes for long-term success, focusing on customer and partner experience, brand health, acquisition, engagement, and business growth Track, measure, and analyze the performance of MVPD partners and marketing campaigns, and report results to BD, regional and marketing leadership Ensure critical programs remain visible to stakeholders and diving deep, where required, to learn about each stakeholder's perspectives and challenges, while maintaining a think big vantage point at all times. Make trade-offs: business opportunity vs. resources vs. long term results. Understand and communicate risks and identifies growth opportunities for the team Lead the team to test, develop and share best practices in partner marketing campaigns across multiple channels and geographies. Actively mentor and develop others Please submit resumes in English BASIC QUALIFICATIONS English fluency (written and verbal) Extensive years of professional experience in marketing or marketing research Proven experience hiring and coaching high-performance marketing teams Building, executing and scaling cross-functional marketing programs Ability to influence executive decision makers and drive alignment with cross-functional teams including product, marketing operations, finance, PR and legal Experience using data and metrics to measure impact and determine improvements Experience presenting metrics and progress to goal to senior leadership Exceptional verbal and written communication skills, as well as the ability to work effectively across internal and external teams Strong writing and communication skills PREFERRED QUALIFICATIONS Japanese fluency (written and verbal) MBA and extensive experience in product/digital marketing, and/or partner marketing Strong organizational planning and development skills in ambiguous environments Conduct business and financial analysis, including forecasting, monitoring, and reporting Superior analytical and quantitative skills, including ability to identify and solve ambiguous problems An entrepreneurial drive, proven ability to influence others Experience in the entertainment industry, preferably OTT streaming Track record of performance excellence Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 11, 2024 (Updated 7 days ago) Posted: October 23, 2024 (Updated 16 days ago) Posted: April 16, 2025 (Updated 19 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 03, 2025
Full time
Head of APAC Partner Marketing, Prime Video Device Partnerships Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of content - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Amazon is seeking a dynamic, innovative, and self-directed Head of Prime Video Partner Marketing, APAC to help drive acquisition and engagement for Prime Video through third party devices. If you have a passion for content and are an expert at developing partner value propositions - then we're looking for you. As the Head of Prime Video Partner Marketing, APAC, you will be responsible for managing the strategic plan, P&L, and marketing operations for MVPD partnerships, exploring new and emerging business models, driving acquisition and engagement opportunities, and delivering innovation to improve the customer experience. You will lead a team of partner marketing managers responsible for developing the strategy and execution of regional and global marketing initiatives that leverage our third party distribution partnerships to drive promotion and awareness of Amazon Originals, create run of business partner marketing materials for partners for use in combination with their marketing efforts, and conceive of ad hoc programs that will maximize acquisition and engagement of Prime Video customers through partner channels. This position offers an unparalleled opportunity to leverage your creative skill and commercial understanding of the streaming (OTT) industry, consumer electronics and media industries inside one of the world's leading technology companies while experiencing the excitement and growth of the streaming media revolution. You will work with a cross-functional team that includes product, business development, tech, finance, PR, merchandising, and regional marketing teams to define, develop, and execute innovative marketing strategies. The ideal candidate is a proven collaborator across multiple stakeholders with strong analytical skills. This is an incredible opportunity to own the partner strategy that is changing how customers are watching content. Key job responsibilities Set the strategic direction for APAC partner marketing that optimizes for long-term success, focusing on customer and partner experience, brand health, acquisition, engagement, and business growth Track, measure, and analyze the performance of MVPD partners and marketing campaigns, and report results to BD, regional and marketing leadership Ensure critical programs remain visible to stakeholders and diving deep, where required, to learn about each stakeholder's perspectives and challenges, while maintaining a think big vantage point at all times. Make trade-offs: business opportunity vs. resources vs. long term results. Understand and communicate risks and identifies growth opportunities for the team Lead the team to test, develop and share best practices in partner marketing campaigns across multiple channels and geographies. Actively mentor and develop others Please submit resumes in English BASIC QUALIFICATIONS English fluency (written and verbal) Extensive years of professional experience in marketing or marketing research Proven experience hiring and coaching high-performance marketing teams Building, executing and scaling cross-functional marketing programs Ability to influence executive decision makers and drive alignment with cross-functional teams including product, marketing operations, finance, PR and legal Experience using data and metrics to measure impact and determine improvements Experience presenting metrics and progress to goal to senior leadership Exceptional verbal and written communication skills, as well as the ability to work effectively across internal and external teams Strong writing and communication skills PREFERRED QUALIFICATIONS Japanese fluency (written and verbal) MBA and extensive experience in product/digital marketing, and/or partner marketing Strong organizational planning and development skills in ambiguous environments Conduct business and financial analysis, including forecasting, monitoring, and reporting Superior analytical and quantitative skills, including ability to identify and solve ambiguous problems An entrepreneurial drive, proven ability to influence others Experience in the entertainment industry, preferably OTT streaming Track record of performance excellence Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 11, 2024 (Updated 7 days ago) Posted: October 23, 2024 (Updated 16 days ago) Posted: April 16, 2025 (Updated 19 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Business: Metropolis Group Brands : Cyclist, Cycling Electric, Fortean Times, Record Collector and Viz Base Location : London, Fleet Street Employment Type: Full-time, Permanent, on-site Salary : £24,000 - £25,000 DOE Diamond Publishing is the consumer division of Metropolis International and publishes multi-award-winning titles including Cyclist, Cycling Electric, Fortean Times, Record Collector, and Viz. Serving readers in niche interests, our titles are often market leaders. They delight and entertain thousands of readers online and in print each month and at our events. Our brands are passion brands, with a loyal and engaged audience. Overall Purpose of the Role: As a Customer Services Executive, you will make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service to Diamond customers and subscribers, making sure that service standards are being met and problems are resolved. You will ensure that all subscribers are notified of their impending renewals, contribute towards retaining subscribers with a strong focus on subscriber retention targets, and assisting in the management of our stockists. Key Responsibilities: provide help to customers using Diamond's products or services. communicate courteously with customers by telephone, email, letter and occasionally face-to-face. investigate and solve customers' problems, which may be complex or long-standing. handle customer complaints or any major incidents. issue refunds or compensation to customers. analyse statistics or other data to determine the level of customer service Diamond is providing. produce written information for customers. meet with other managers/Brand teams to discuss possible improvements to customer service deliver a high standard of customer service. learn about Diamond's products or services and keep up to date with changes. ensure customers are reminded in a timely manner of their forthcoming renewal. ensure accurate customer data input. processing customer renewals. provide accurate reports to management on payments and orders. liaise with the subs bureau and fulfillment center. input sales orders and manage stockist delivery. provide reports on the effectiveness of campaigns and renewal retention. Skills and Experience: communication skills that allow you to inform, help, and advise customers clearly and to liaise effectively with colleagues. listening skills, to understand exactly what customers require problem-solving skills confidence, patience, politeness, tact, and diplomacy when dealing with difficult situations. creative thinking, to be able to come up with new ideas to improve customer service standards. an ability to work well under pressure. a commitment to improve your customer service skills on an ongoing basis. Core Competencies: Excellent organisational skills, quick thinker, problem solver, and able to work calmly under pressure. Excellent verbal and written communication skills. Innovative and able to develop, and support new and improved methods, products, procedures, and technologies. Collaborative team player, both internally and externally. Confident in MS Excel. Personal Attributes: Customer-orientated mindset Ability to communicate and form working relationships with colleagues at all levels. Resourceful and purposeful, with initiative, drive, and a strong desire to deliver exceptional results. Able to work as a team as well as individually. Confident and polite phone manner. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology . We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees' career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy . Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Jul 03, 2025
Full time
Business: Metropolis Group Brands : Cyclist, Cycling Electric, Fortean Times, Record Collector and Viz Base Location : London, Fleet Street Employment Type: Full-time, Permanent, on-site Salary : £24,000 - £25,000 DOE Diamond Publishing is the consumer division of Metropolis International and publishes multi-award-winning titles including Cyclist, Cycling Electric, Fortean Times, Record Collector, and Viz. Serving readers in niche interests, our titles are often market leaders. They delight and entertain thousands of readers online and in print each month and at our events. Our brands are passion brands, with a loyal and engaged audience. Overall Purpose of the Role: As a Customer Services Executive, you will make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service to Diamond customers and subscribers, making sure that service standards are being met and problems are resolved. You will ensure that all subscribers are notified of their impending renewals, contribute towards retaining subscribers with a strong focus on subscriber retention targets, and assisting in the management of our stockists. Key Responsibilities: provide help to customers using Diamond's products or services. communicate courteously with customers by telephone, email, letter and occasionally face-to-face. investigate and solve customers' problems, which may be complex or long-standing. handle customer complaints or any major incidents. issue refunds or compensation to customers. analyse statistics or other data to determine the level of customer service Diamond is providing. produce written information for customers. meet with other managers/Brand teams to discuss possible improvements to customer service deliver a high standard of customer service. learn about Diamond's products or services and keep up to date with changes. ensure customers are reminded in a timely manner of their forthcoming renewal. ensure accurate customer data input. processing customer renewals. provide accurate reports to management on payments and orders. liaise with the subs bureau and fulfillment center. input sales orders and manage stockist delivery. provide reports on the effectiveness of campaigns and renewal retention. Skills and Experience: communication skills that allow you to inform, help, and advise customers clearly and to liaise effectively with colleagues. listening skills, to understand exactly what customers require problem-solving skills confidence, patience, politeness, tact, and diplomacy when dealing with difficult situations. creative thinking, to be able to come up with new ideas to improve customer service standards. an ability to work well under pressure. a commitment to improve your customer service skills on an ongoing basis. Core Competencies: Excellent organisational skills, quick thinker, problem solver, and able to work calmly under pressure. Excellent verbal and written communication skills. Innovative and able to develop, and support new and improved methods, products, procedures, and technologies. Collaborative team player, both internally and externally. Confident in MS Excel. Personal Attributes: Customer-orientated mindset Ability to communicate and form working relationships with colleagues at all levels. Resourceful and purposeful, with initiative, drive, and a strong desire to deliver exceptional results. Able to work as a team as well as individually. Confident and polite phone manner. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology . We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees' career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy . Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
We are looking for a hands-on Head of Design to lead and evolve our Product Design function as we scale up and drive digital and financial inclusion across our markets. This role offers the opportunity to reshape how design drives business strategy and customer experience at a crucial growth moment. You'll lead cohesive, high-quality user experiences across all touchpoints for customers across multiple African markets, working with talented cross-functional teams including product managers, engineers, data scientists, and commercial stakeholders. About Us We foster a culture where design excellence is celebrated and design thinking is embedded throughout the organization. Our team values innovation, collaboration, and impact-driven design. You'll be empowered to demonstrate how exceptional design directly contributes to business success and customer empowerment, sitting at the intersection of business strategy and user needs. At M-KOPA, design isn't an afterthought-it's central to our mission of creating transformative financial partnerships that often serve as customers' first entry point into formal financial services. In this role, you would be responsible for: Leading the strategic direction and evolution of our Product Design function Collaborating with Product Management and Tech leadership to define overall UX strategy Building and maintaining design systems that ensure visual cohesion while enabling rapid innovation Reviewing design work to ensure quality and cohesion before release Mentoring design team members and fostering a sense of belonging while helping advance their careers Working with marketing teams to ensure visual cohesion across the M-KOPA brand Translating design metrics into business outcomes that executives understand and value This role will require frequent travel across our operational markets, therefore an ideal candidate should either be based in one of our markets or be willing to relocate. This will allow you to be at the heart of Africa's most dynamic tech hubs with direct access to our core market. Your application should demonstrate: Proven experience leading design teams and complex projects in digital products Deep understanding of UX strategy with the ability to balance business goals with user needs Experience building and maintaining design systems across multiple touchpoints Solid leadership and mentoring capabilities Ability to work with diverse, cross-functional teams across multiple countries Solid interpersonal, communication, and collaboration skills Experience translating design impact into business metrics Experience in fintech or similar industries If the above is of interest to you, please apply. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Jul 03, 2025
Full time
We are looking for a hands-on Head of Design to lead and evolve our Product Design function as we scale up and drive digital and financial inclusion across our markets. This role offers the opportunity to reshape how design drives business strategy and customer experience at a crucial growth moment. You'll lead cohesive, high-quality user experiences across all touchpoints for customers across multiple African markets, working with talented cross-functional teams including product managers, engineers, data scientists, and commercial stakeholders. About Us We foster a culture where design excellence is celebrated and design thinking is embedded throughout the organization. Our team values innovation, collaboration, and impact-driven design. You'll be empowered to demonstrate how exceptional design directly contributes to business success and customer empowerment, sitting at the intersection of business strategy and user needs. At M-KOPA, design isn't an afterthought-it's central to our mission of creating transformative financial partnerships that often serve as customers' first entry point into formal financial services. In this role, you would be responsible for: Leading the strategic direction and evolution of our Product Design function Collaborating with Product Management and Tech leadership to define overall UX strategy Building and maintaining design systems that ensure visual cohesion while enabling rapid innovation Reviewing design work to ensure quality and cohesion before release Mentoring design team members and fostering a sense of belonging while helping advance their careers Working with marketing teams to ensure visual cohesion across the M-KOPA brand Translating design metrics into business outcomes that executives understand and value This role will require frequent travel across our operational markets, therefore an ideal candidate should either be based in one of our markets or be willing to relocate. This will allow you to be at the heart of Africa's most dynamic tech hubs with direct access to our core market. Your application should demonstrate: Proven experience leading design teams and complex projects in digital products Deep understanding of UX strategy with the ability to balance business goals with user needs Experience building and maintaining design systems across multiple touchpoints Solid leadership and mentoring capabilities Ability to work with diverse, cross-functional teams across multiple countries Solid interpersonal, communication, and collaboration skills Experience translating design impact into business metrics Experience in fintech or similar industries If the above is of interest to you, please apply. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Business Development & Partnerships Associate (Startup Role - UK Market) Location: London, E14 5RE (Hybrid - Canary Wharf and remote) Type: Full-time Compensation: Salary + Bonus + Potential Equity Options Experience: A graduate or early-career professional with strong communication and organisation skills Help Shape the Future of Broadband in the UK At BroadbandUK, we help people across the UK find fast, reliable broadband - simply and transparently. We've built the UK's first address-level broadband price comparison tool, developed a speed test used by over one million users, and partnered with brands like Currys, Openreach and The Telegraph. We're growing quickly and looking for a Growth (Business Development) & Partnerships Associate to join us on the journey. If you're ambitious, adaptable and want to learn fast while making a real impact, this is your opportunity. Why This Role Matters Broadband is essential to daily life - for work, entertainment, education and staying connected. Yet many people still struggle to find the right deal or understand what they're paying for. BroadbandUK is changing that. We're a mission-driven startup with momentum, and this role is your chance to: Contribute meaningfully to a fast-growing product and brand Work across partnerships, content, research and product Develop a broad skillset in a hands-on, fast-moving environment Be part of a high-performing, ambitious team What You'll Do This is a varied, fast-paced role where you'll work directly with the founding team across commercial, operational and product initiatives: Manage and support relationships with broadband providers and affiliate partners Help maintain and publish pricing, offer and product data on our platform Ensure data quality and performance accuracy across partner listings Research new partnership opportunities and market trends Contribute to product development through insights and feedback from partners Use tools like Notion, Airtable and Trello to organise work and share updates Support internal processes to ensure deadlines and goals are met No two days will be the same. You'll get exposure to everything from commercial strategy to platform development. What We're Looking For A graduate or early-career professional with strong communication and organisation skills Curious, commercially aware and comfortable working across multiple areas Detail-oriented and confident managing data and content A fast learner who thrives in a dynamic startup environment Strong sense of ownership and personal responsibility Excellent written and verbal communication skills Useful Experience or Skills Familiarity with Google Workspace (Docs, Sheets, Slides) Comfortable with Notion, Airtable, Trello or similar workflow tools Some exposure to online platforms, digital content, or performance marketing Bonus: interest or background in consumer technology, broadband or comparison tools The Setup Hybrid working - split time between Canary Wharf HQ and remote Competitive salary + performance bonus Potential equity options - help shape the company and share in its success A learning-focused environment with direct access to founders A performance-driven culture that values clarity, accountability and results Ready to Build Something That Matters? This is more than a job. It's a chance to help millions of people make better choices about broadband, and to help build a company with lasting impact. If that sounds exciting, we'd love to hear from you. Apply now to join the journey.
Jul 03, 2025
Full time
Business Development & Partnerships Associate (Startup Role - UK Market) Location: London, E14 5RE (Hybrid - Canary Wharf and remote) Type: Full-time Compensation: Salary + Bonus + Potential Equity Options Experience: A graduate or early-career professional with strong communication and organisation skills Help Shape the Future of Broadband in the UK At BroadbandUK, we help people across the UK find fast, reliable broadband - simply and transparently. We've built the UK's first address-level broadband price comparison tool, developed a speed test used by over one million users, and partnered with brands like Currys, Openreach and The Telegraph. We're growing quickly and looking for a Growth (Business Development) & Partnerships Associate to join us on the journey. If you're ambitious, adaptable and want to learn fast while making a real impact, this is your opportunity. Why This Role Matters Broadband is essential to daily life - for work, entertainment, education and staying connected. Yet many people still struggle to find the right deal or understand what they're paying for. BroadbandUK is changing that. We're a mission-driven startup with momentum, and this role is your chance to: Contribute meaningfully to a fast-growing product and brand Work across partnerships, content, research and product Develop a broad skillset in a hands-on, fast-moving environment Be part of a high-performing, ambitious team What You'll Do This is a varied, fast-paced role where you'll work directly with the founding team across commercial, operational and product initiatives: Manage and support relationships with broadband providers and affiliate partners Help maintain and publish pricing, offer and product data on our platform Ensure data quality and performance accuracy across partner listings Research new partnership opportunities and market trends Contribute to product development through insights and feedback from partners Use tools like Notion, Airtable and Trello to organise work and share updates Support internal processes to ensure deadlines and goals are met No two days will be the same. You'll get exposure to everything from commercial strategy to platform development. What We're Looking For A graduate or early-career professional with strong communication and organisation skills Curious, commercially aware and comfortable working across multiple areas Detail-oriented and confident managing data and content A fast learner who thrives in a dynamic startup environment Strong sense of ownership and personal responsibility Excellent written and verbal communication skills Useful Experience or Skills Familiarity with Google Workspace (Docs, Sheets, Slides) Comfortable with Notion, Airtable, Trello or similar workflow tools Some exposure to online platforms, digital content, or performance marketing Bonus: interest or background in consumer technology, broadband or comparison tools The Setup Hybrid working - split time between Canary Wharf HQ and remote Competitive salary + performance bonus Potential equity options - help shape the company and share in its success A learning-focused environment with direct access to founders A performance-driven culture that values clarity, accountability and results Ready to Build Something That Matters? This is more than a job. It's a chance to help millions of people make better choices about broadband, and to help build a company with lasting impact. If that sounds exciting, we'd love to hear from you. Apply now to join the journey.
Description OpenDoor I Regional XCM EU Activation Lead - Job Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a XCM EU Activation Lead. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across XCM EU, Amazon's Cross Channel Marketing. This role creates an effective link between the Strategy & Planning teams and Activation. The XCM EU Activation Lead and their team ensures that comprehensive briefs are developed in collaboration with the strategy and planning teams and ensures that Implementational planning specialists and in platform experts meet clients' expectations by achieving campaign KPI's timely and through operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. This role would oversee the XCM EU Regional Hub Activation teams which includes staff in London working with a Poland nearshore team that will act as your team and closely with local markets who will plan offline and IO based market display/partnerships. RESPONSIBILITIES Activation Leadership & Strategic Thinking: Develop and champion the OpenDoor XCM EU Activation vision, aligning with Amazon's customer-centricity and WPP's strategic objectives. Ensure high-quality delivery of XCM EU Regionall Hubbed Activation services (implementation, ad ops, reporting) adhering to SLAs and optimizing the Campaign Delivery Process. Contribute to the XCM EU transformation agenda, overseeing Activation's role in executing the strategic vision. Synthesize insights from biddable channels to inform strategic recommendations for clients. Provide expert guidance on digital investment and optimization strategies. Collaborate with Measurement teams to enhance data analytics frameworks for performance media. Lead the development and delivery of exceptional cross-channel activation plans for key campaigns. Drive digital learning initiatives across EU markets, introducing new products and data opportunities. Drive innovation in media activation, exploring new channels and technologies to maximize campaign performance. Ensure WPP solutions are integrated into all activation plans. Team Management & Development: Oversee the XCM Activation teams in London, working in collaboration with a Poland nearshore team that will act as an extension of your Activation team, and closely with local markets who will plan offline and IO based market display/partnerships. Responsible for coordination of collaboration with nearshore Warsaw (Poland) for XCM EU Foster team growth, development, and a positive work environment. Manage large multi-market, networked and dynamic teams Manage team resources and budgets effectively, adhering to commercial agreements. Client Relationship & Communication: Serve as a senior client contact for XCM digital strategy and activation, including in-house digital team Guide local markets in developing and integrating digital plans into a cohesive activation strategy and plans Act as a consultant to both clients and internal teams to improve activation strategies and contribute to industry thought leadership. Communicate effectively with stakeholders at all levels, providing strategic guidance. Address all digital client and internal inquiries effectively and efficiently. Campaign Management & Execution: Collaborate with Regional Ops and LOB Leads to optimize delivery and scale operations across XCM EU. Partner with EU xLOB Activation Leadership to achieve client KPIs and drive activation excellence. Oversee digital planning across all disciplines, ensuring clear and integrated responses to briefs. Manage campaign performance, budgets, and bid strategies to achieve client goals. Analyze performance data to identify opportunities for campaign improvement and optimization. Ensure seamless translation of plans into effective activation strategies. Collaborate with the planning team to align strategic outputs with real-time performance data. Develop and implement standardized processes for audience targeting across platforms. Set digital KPIs and optimize budgets based on performance and opportunity. Challenge channel plans to ensure platform excellence. Manage all aspects of digital budget allocation and spending. Establish and enforce best practices for digital workflows with offshore hubs and onshore planning. Manage and optimize cross-channel brand safety, viewability, and attention metrics. Lead weekly reporting calls, ensuring data accuracy and insightful analysis. Manage analytics, data provisioning, and dashboarding teams to ensure timely delivery of insights. Commercial & Financial Acumen: Ensure fulfillment of trading deals (including Nexus Media Solutions) and identify new revenue opportunities for Amazon and WPP. Oversee all digital aspects of the XCM business (media, data, technology, creative, reporting and finance). At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Skills and Experience Strong experience across digital paid media, strategy, retail, or consulting Advanced understanding of multiple/at least 2+ digital practice areas by remaining current on leading trends and coaching junior team members on what they need to know. A strong background in biddable media is a must. Proven track record of managing complex, multi-market accounts where you've delivered measurable business outcomes. EU regional experience is required Ability to craft a compelling, data-driven story that is anchored in the client's business need. Ability to anticipate challenges/opportunities and deliver highly persuasive, strategic & structured communication. Confident in forecasting budget during campaign delivery as many times as needed. Solutions-oriented and high levels of organisation. An empathetic and thoughtful leader comfortable with working through detailed, written communications. Ability to effectively work in a matrix organization. BONUS POINTS Ability to travel frequently on short notice and manage work 'on the road', and to work flexible hours to be available for regionally spread teams. BENEFITS OF OPENDOOR . click apply for full job details
Jul 03, 2025
Full time
Description OpenDoor I Regional XCM EU Activation Lead - Job Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a XCM EU Activation Lead. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across XCM EU, Amazon's Cross Channel Marketing. This role creates an effective link between the Strategy & Planning teams and Activation. The XCM EU Activation Lead and their team ensures that comprehensive briefs are developed in collaboration with the strategy and planning teams and ensures that Implementational planning specialists and in platform experts meet clients' expectations by achieving campaign KPI's timely and through operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. This role would oversee the XCM EU Regional Hub Activation teams which includes staff in London working with a Poland nearshore team that will act as your team and closely with local markets who will plan offline and IO based market display/partnerships. RESPONSIBILITIES Activation Leadership & Strategic Thinking: Develop and champion the OpenDoor XCM EU Activation vision, aligning with Amazon's customer-centricity and WPP's strategic objectives. Ensure high-quality delivery of XCM EU Regionall Hubbed Activation services (implementation, ad ops, reporting) adhering to SLAs and optimizing the Campaign Delivery Process. Contribute to the XCM EU transformation agenda, overseeing Activation's role in executing the strategic vision. Synthesize insights from biddable channels to inform strategic recommendations for clients. Provide expert guidance on digital investment and optimization strategies. Collaborate with Measurement teams to enhance data analytics frameworks for performance media. Lead the development and delivery of exceptional cross-channel activation plans for key campaigns. Drive digital learning initiatives across EU markets, introducing new products and data opportunities. Drive innovation in media activation, exploring new channels and technologies to maximize campaign performance. Ensure WPP solutions are integrated into all activation plans. Team Management & Development: Oversee the XCM Activation teams in London, working in collaboration with a Poland nearshore team that will act as an extension of your Activation team, and closely with local markets who will plan offline and IO based market display/partnerships. Responsible for coordination of collaboration with nearshore Warsaw (Poland) for XCM EU Foster team growth, development, and a positive work environment. Manage large multi-market, networked and dynamic teams Manage team resources and budgets effectively, adhering to commercial agreements. Client Relationship & Communication: Serve as a senior client contact for XCM digital strategy and activation, including in-house digital team Guide local markets in developing and integrating digital plans into a cohesive activation strategy and plans Act as a consultant to both clients and internal teams to improve activation strategies and contribute to industry thought leadership. Communicate effectively with stakeholders at all levels, providing strategic guidance. Address all digital client and internal inquiries effectively and efficiently. Campaign Management & Execution: Collaborate with Regional Ops and LOB Leads to optimize delivery and scale operations across XCM EU. Partner with EU xLOB Activation Leadership to achieve client KPIs and drive activation excellence. Oversee digital planning across all disciplines, ensuring clear and integrated responses to briefs. Manage campaign performance, budgets, and bid strategies to achieve client goals. Analyze performance data to identify opportunities for campaign improvement and optimization. Ensure seamless translation of plans into effective activation strategies. Collaborate with the planning team to align strategic outputs with real-time performance data. Develop and implement standardized processes for audience targeting across platforms. Set digital KPIs and optimize budgets based on performance and opportunity. Challenge channel plans to ensure platform excellence. Manage all aspects of digital budget allocation and spending. Establish and enforce best practices for digital workflows with offshore hubs and onshore planning. Manage and optimize cross-channel brand safety, viewability, and attention metrics. Lead weekly reporting calls, ensuring data accuracy and insightful analysis. Manage analytics, data provisioning, and dashboarding teams to ensure timely delivery of insights. Commercial & Financial Acumen: Ensure fulfillment of trading deals (including Nexus Media Solutions) and identify new revenue opportunities for Amazon and WPP. Oversee all digital aspects of the XCM business (media, data, technology, creative, reporting and finance). At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Skills and Experience Strong experience across digital paid media, strategy, retail, or consulting Advanced understanding of multiple/at least 2+ digital practice areas by remaining current on leading trends and coaching junior team members on what they need to know. A strong background in biddable media is a must. Proven track record of managing complex, multi-market accounts where you've delivered measurable business outcomes. EU regional experience is required Ability to craft a compelling, data-driven story that is anchored in the client's business need. Ability to anticipate challenges/opportunities and deliver highly persuasive, strategic & structured communication. Confident in forecasting budget during campaign delivery as many times as needed. Solutions-oriented and high levels of organisation. An empathetic and thoughtful leader comfortable with working through detailed, written communications. Ability to effectively work in a matrix organization. BONUS POINTS Ability to travel frequently on short notice and manage work 'on the road', and to work flexible hours to be available for regionally spread teams. BENEFITS OF OPENDOOR . click apply for full job details
Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on their own websites and through hundreds of marketplaces. Pattern works with some of the most recognized brands such as Pandora, Bosch, Sage and The North fact and it ranks among the top 5 Amazon sellers globally. Pattern has over 1700 employees across the globe and in November 2021 it received $225M in funding making us a double unicorn. Pattern is expanding and we are looking for an established Senior Managers to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. You will own the relationship and financial performance of a portfolio of global brands and you'll lead a team of Brand Managers and Brand Executives. You will define and implement the E2E growth and profitability plan for your portfolio of brands by working cross-functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also lead cross-functional projects to implement processes to scale the organization in the EU. You are a strategic and commercial Senior Manager who can engage partners and internal stakeholders towards a common goal. You can develop people to perform at their best. You have a growth mindset and can lead team through the ambiguity of fast changing landscapes. What is a day in the life of a Senior Ecommerce Brand Manager? Drive revenue and profit growth for your portfolio of brands in the EU across marketplaces through a data driven approach. Define and execute against a clear E2E plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/Content optimization, CX and operational improvements, etc. Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end-to-end value chain. Leading by example by getting into the detail and relentlessly seeking out opportunities to drive sales and remove defects. Own the budgeting process and forward-looking plan for your portfolio of brands to include, sales, profit margins, investments andwork with internal digital marketing team to build and manage advertising budget to strategically grow brands across Europe on all marketplace platforms. Build trust with your brand portfolio to deliver client satisfaction results in an NPS of 9+. Have a passion for continuous improvement by building and automating processes to scale the business at pace. What will I need to thrive in this role? Min of 5 years' experience working within an ecommerce business. Marketplace experience preferable but not required. Humble and leads by example Analytical and able to make sense of data/complexity. Can influence externally and internally to achieve common goals. Independent, highly motivated, and focused on outcomes. Able to deal with ambiguity and to thrive in a fast-paced, start-up-type environment by pivoting priorities. A proactive nature, problem and innovative solver. Excellent time management and organisation skills to prioritise workloads effectively. 2:1 degree or above. Strong Microsoft Office skills with PowerPoint and Excel and ability to learn new tools. What does high performance look like? You follow through with all assignments in a timely manner. You give 100% to all tasks and projects you are given. You actively comment and participate in group collaborations. You will take full ownership of your projects and follow through to completion. Sounds great! Could this be me? We are looking for individuals who are: Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A video interview with a hiring manager A 2nd stage video interview with a presentation A final interview with the European General Manager How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would make a difference at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the eCommerce accelerator industry! We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSUs (Restricted Stock Units) Hybrid working (2-3 days a week in the office) Private Medical Insurance + gym discounts Free breakfast and snacks in the office Enhanced Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials Nursery Scheme Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Jul 03, 2025
Full time
Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on their own websites and through hundreds of marketplaces. Pattern works with some of the most recognized brands such as Pandora, Bosch, Sage and The North fact and it ranks among the top 5 Amazon sellers globally. Pattern has over 1700 employees across the globe and in November 2021 it received $225M in funding making us a double unicorn. Pattern is expanding and we are looking for an established Senior Managers to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. You will own the relationship and financial performance of a portfolio of global brands and you'll lead a team of Brand Managers and Brand Executives. You will define and implement the E2E growth and profitability plan for your portfolio of brands by working cross-functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also lead cross-functional projects to implement processes to scale the organization in the EU. You are a strategic and commercial Senior Manager who can engage partners and internal stakeholders towards a common goal. You can develop people to perform at their best. You have a growth mindset and can lead team through the ambiguity of fast changing landscapes. What is a day in the life of a Senior Ecommerce Brand Manager? Drive revenue and profit growth for your portfolio of brands in the EU across marketplaces through a data driven approach. Define and execute against a clear E2E plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/Content optimization, CX and operational improvements, etc. Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end-to-end value chain. Leading by example by getting into the detail and relentlessly seeking out opportunities to drive sales and remove defects. Own the budgeting process and forward-looking plan for your portfolio of brands to include, sales, profit margins, investments andwork with internal digital marketing team to build and manage advertising budget to strategically grow brands across Europe on all marketplace platforms. Build trust with your brand portfolio to deliver client satisfaction results in an NPS of 9+. Have a passion for continuous improvement by building and automating processes to scale the business at pace. What will I need to thrive in this role? Min of 5 years' experience working within an ecommerce business. Marketplace experience preferable but not required. Humble and leads by example Analytical and able to make sense of data/complexity. Can influence externally and internally to achieve common goals. Independent, highly motivated, and focused on outcomes. Able to deal with ambiguity and to thrive in a fast-paced, start-up-type environment by pivoting priorities. A proactive nature, problem and innovative solver. Excellent time management and organisation skills to prioritise workloads effectively. 2:1 degree or above. Strong Microsoft Office skills with PowerPoint and Excel and ability to learn new tools. What does high performance look like? You follow through with all assignments in a timely manner. You give 100% to all tasks and projects you are given. You actively comment and participate in group collaborations. You will take full ownership of your projects and follow through to completion. Sounds great! Could this be me? We are looking for individuals who are: Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A video interview with a hiring manager A 2nd stage video interview with a presentation A final interview with the European General Manager How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would make a difference at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the eCommerce accelerator industry! We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSUs (Restricted Stock Units) Hybrid working (2-3 days a week in the office) Private Medical Insurance + gym discounts Free breakfast and snacks in the office Enhanced Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials Nursery Scheme Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Are you a creative, dynamic and enthusiastic Senior Account Executive/Account Manager with a passion for and experience in art, design and interiors? Look no further because we have an exciting opportunity for you! A leading PR agency is currently seeking an exceptional Account Manager to join our friendly team in Mayfair. Hybrid working with 4 days a week in the office. They work with the biggest names in the interiors and arts fields. Their campaigns are insightful and innovative, delivering outstanding results that keep their clients coming back for more. And now you have the chance to be part of it all! As their new Senior Account Executive/Account Manager, you will have experience under your belt and relevant contacts to bring to the table. You will be responsible for managing client campaigns on a day-to-day basis, implementing campaign strategies, liaising with journalists across national and international publications in our sectors, organizing press trips and events, among other responsibilities. This is a client-facing role that will suit someone who sees the benefits of working within a small team of industry specialists under close direction and mentorship. They pride themselves on delivering insightful campaigns and maintaining strong client retention so having excellent writing skills such as proficiency in all areas of writing including press releases, comment and copy as well as pitching skills would be required. They offer competitive benefits such as company MacBook, office closure between Christmas and New Year, regular company social events including annual Christmas party at Soho House amongst others. If you're looking for the chance to develop relationships with world-class organisations while working alongside some of the industry's top brands within a nurturing environment then apply now!
Jul 03, 2025
Full time
Are you a creative, dynamic and enthusiastic Senior Account Executive/Account Manager with a passion for and experience in art, design and interiors? Look no further because we have an exciting opportunity for you! A leading PR agency is currently seeking an exceptional Account Manager to join our friendly team in Mayfair. Hybrid working with 4 days a week in the office. They work with the biggest names in the interiors and arts fields. Their campaigns are insightful and innovative, delivering outstanding results that keep their clients coming back for more. And now you have the chance to be part of it all! As their new Senior Account Executive/Account Manager, you will have experience under your belt and relevant contacts to bring to the table. You will be responsible for managing client campaigns on a day-to-day basis, implementing campaign strategies, liaising with journalists across national and international publications in our sectors, organizing press trips and events, among other responsibilities. This is a client-facing role that will suit someone who sees the benefits of working within a small team of industry specialists under close direction and mentorship. They pride themselves on delivering insightful campaigns and maintaining strong client retention so having excellent writing skills such as proficiency in all areas of writing including press releases, comment and copy as well as pitching skills would be required. They offer competitive benefits such as company MacBook, office closure between Christmas and New Year, regular company social events including annual Christmas party at Soho House amongst others. If you're looking for the chance to develop relationships with world-class organisations while working alongside some of the industry's top brands within a nurturing environment then apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 03, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Job Title: Head Of Marketing Location: Bridgend, South Wales with travel required across UK Salary: 42,000 - 48,000 per annum + 6000 Bonus Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm) About Flotek Group: Flotek Group is one of the fastest growing Tech Companies in the UK, providing Managed IT, Cyber Security, and Communications solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. About the Role: We are seeking a strategic, creative, and data-driven Head of Marketing to lead our marketing function and drive brand awareness, lead generation, and customer engagement across all channels. This role is pivotal in supporting our ambitious growth plans by aligning marketing strategies with business objectives and ensuring a strong market presence across the UK. Key Responsibilities: Marketing Strategy & Planning: Develop and implement a comprehensive marketing strategy that supports business growth, enhances brand visibility, and drives lead generation across Managed IT, Cyber Security, and Communications sectors. Team Leadership: Build, lead, and inspire a high-performing marketing team, fostering a culture of creativity, accountability, and continuous improvement. Campaign Management: Oversee the planning, execution, and performance of multi-channel marketing campaigns, including digital, content, email, social media, and events. Brand Management: Ensure consistent brand messaging and visual identity across all touchpoints, strengthening Flotek's position as a trusted technology partner. Digital Marketing & Analytics: Leverage SEO, PPC, CRM, and marketing automation tools to drive traffic and conversions. Oversee outsourced digital marketing teams and monitor KPIs and ROI to optimise performance. Content & Communications: Develop compelling content strategies that resonate with target audiences and support sales enablement, including case studies, blogs, whitepapers, and video. Market Intelligence: Conduct market research and competitor analysis to identify trends, opportunities, and threats, informing strategic decisions. Sales Alignment: Collaborate closely with the Sales Director and both the New Business and Account Management teams to align marketing efforts with sales goals and drive growth in both new and existing business. Event & PR Management: Plan and manage industry events, including Flotek's own webinars, demo days, and supplier-led events. Oversee PR initiatives to boost brand exposure and thought leadership. Marketing Vendor Management : Manage relationships with marketing vendors and suppliers, ensuring effective use of marketing allowances and co-branded opportunities. Budget Management: Manage the marketing budget effectively, ensuring maximum return on investment. About you: Qualifications: Proven experience in a senior marketing role, ideally within the Managed IT, Cyber Security, or Communications sectors. Strong leadership and team management capabilities. Expertise in digital marketing, lead generation, and brand development. Excellent communication, storytelling, and stakeholder management skills. Analytical mindset with a passion for data-driven decision-making. Ability to thrive in a fast-paced, high-growth environment. Renumeration and Benefits: Salary: 42,000 - 48,000 per annum (dependent on experience) Bonus: Quarterly performance bonus of up to 6,000 per year (after initial 6 months probation) Equity: Senior EMI Equity Share Scheme participation Holiday: 25 days annual leave plus bank holidays Access to the Perks at Work scheme Additional employee benefits package Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: Marketing Manager, Senior Marketing Executive, Marketing Campaign Manager, Marketing Supervisor, Senior Marketing Coordinator, Digital Marketing, Social Media Marketing, Marketing Strategy Manager, Group Marketing Manager, Head of Marketing may also be considered for this role.
Jul 03, 2025
Full time
Job Title: Head Of Marketing Location: Bridgend, South Wales with travel required across UK Salary: 42,000 - 48,000 per annum + 6000 Bonus Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm) About Flotek Group: Flotek Group is one of the fastest growing Tech Companies in the UK, providing Managed IT, Cyber Security, and Communications solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. About the Role: We are seeking a strategic, creative, and data-driven Head of Marketing to lead our marketing function and drive brand awareness, lead generation, and customer engagement across all channels. This role is pivotal in supporting our ambitious growth plans by aligning marketing strategies with business objectives and ensuring a strong market presence across the UK. Key Responsibilities: Marketing Strategy & Planning: Develop and implement a comprehensive marketing strategy that supports business growth, enhances brand visibility, and drives lead generation across Managed IT, Cyber Security, and Communications sectors. Team Leadership: Build, lead, and inspire a high-performing marketing team, fostering a culture of creativity, accountability, and continuous improvement. Campaign Management: Oversee the planning, execution, and performance of multi-channel marketing campaigns, including digital, content, email, social media, and events. Brand Management: Ensure consistent brand messaging and visual identity across all touchpoints, strengthening Flotek's position as a trusted technology partner. Digital Marketing & Analytics: Leverage SEO, PPC, CRM, and marketing automation tools to drive traffic and conversions. Oversee outsourced digital marketing teams and monitor KPIs and ROI to optimise performance. Content & Communications: Develop compelling content strategies that resonate with target audiences and support sales enablement, including case studies, blogs, whitepapers, and video. Market Intelligence: Conduct market research and competitor analysis to identify trends, opportunities, and threats, informing strategic decisions. Sales Alignment: Collaborate closely with the Sales Director and both the New Business and Account Management teams to align marketing efforts with sales goals and drive growth in both new and existing business. Event & PR Management: Plan and manage industry events, including Flotek's own webinars, demo days, and supplier-led events. Oversee PR initiatives to boost brand exposure and thought leadership. Marketing Vendor Management : Manage relationships with marketing vendors and suppliers, ensuring effective use of marketing allowances and co-branded opportunities. Budget Management: Manage the marketing budget effectively, ensuring maximum return on investment. About you: Qualifications: Proven experience in a senior marketing role, ideally within the Managed IT, Cyber Security, or Communications sectors. Strong leadership and team management capabilities. Expertise in digital marketing, lead generation, and brand development. Excellent communication, storytelling, and stakeholder management skills. Analytical mindset with a passion for data-driven decision-making. Ability to thrive in a fast-paced, high-growth environment. Renumeration and Benefits: Salary: 42,000 - 48,000 per annum (dependent on experience) Bonus: Quarterly performance bonus of up to 6,000 per year (after initial 6 months probation) Equity: Senior EMI Equity Share Scheme participation Holiday: 25 days annual leave plus bank holidays Access to the Perks at Work scheme Additional employee benefits package Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: Marketing Manager, Senior Marketing Executive, Marketing Campaign Manager, Marketing Supervisor, Senior Marketing Coordinator, Digital Marketing, Social Media Marketing, Marketing Strategy Manager, Group Marketing Manager, Head of Marketing may also be considered for this role.
Job Description ABOUT THE ROLE You will be responsible for managing and nurturing established and developing Beauty and Wellness accounts. You will serve as the go-to person for these accounts, taking full ownership ensuring category success. Your role will involve managing the sales cycle, qualifying client briefs, and developing deep knowledge of clients' businesses and industry landscapes. The ideal candidate is a proactive and organized professional with a passion for building strong client relationships and driving revenue growth. Serve as the primary point of contact for developing beauty and wellness clients. You'll take a 360-degree approach to account management, overseeing campaigns and ensuring clients receive exceptional service and value Develop beauty and wellness client relationships, directly and via pr agencies Drive revenue growth by effectively managing client accounts and maximizing sales opportunities. Develop account strategies and leverage cross-selling and upselling techniques to achieve revenue targets Utilise Salesforce and similar tools to manage and track the sales pipeline, opportunities, and account activities. Take complete ownership of the sales cycle, ensuring accurate and timely updates Cultivate and maintain strong relationships with key client stakeholders. Gain an in-depth understanding of their business challenges, goals, and objectives. Develop client business plans to align with their needs and contribute to their success Acquire extensive knowledge of clients' businesses and industries, including understanding their market challenges, trends, and competition. Stay up to date with the wider category landscape and provide insights to clients Collaborate closely with internal teams, including sales, marketing, operations and Portfolio Directors, to deliver exceptional client service and meet clients' expectations. Galvanise the support teams, acting as a liaison between the client and internal stakeholders Use your sales expertise to maximise Red Shops initiatives, including 'Stye and Supper', take responsibility for the commercial success of 'Beauty & Brunch' Analyse account performance, sales metrics, and market trends. Provide regular reports and updates to management, highlighting opportunities, challenges, and recommendations for improvement Support more junior members of the team and lean into the needs of client development to deliver the revenue required by the business. This requires your agility and ability to multi-task ABOUT YOU Track and record building revenues in partnerships. We are moving to a world where we have direct client annual deals and we have contracts with clients directly for annual activity Experience in the media industry, with a deep understanding of media landscape, trends, and best practices Possess vertical expertise relevant to the categories they are responsible for. Demonstrated knowledge of specific industries, market challenges, and opportunities Comprehensive understanding of various media channels and their integration to develop effective cross-media strategies Proven ability to manage and nurture relationships with both internal and external stakeholders, fostering collaboration and driving successful outcomes Strong track record in effectively managing client relationships, ensuring client satisfaction, and delivering value-added solutions Skilled in developing compelling commercial narratives and strategies that align with clients' objectives and drive business growth Proficient in working with data and insights to inform decision-making and provide strategic recommendations to clients Ability to drive operational efficiency and effectiveness, optimizing processes and workflows for maximum productivity and results Excellent negotiation skills, capable of achieving mutually beneficial outcomes while maintaining strong client relationships Strong conflict resolution skills to address and resolve challenges or conflicts that may arise during client engagements Highly adaptable to changing market conditions, client needs, and organizational priorities, able to pivot and adjust strategies accordingly Proactively expanding personal networks within the industry, building relationships and connections that contribute to professional growth and opportunities Profound understanding of target audiences and the ability to develop strategies that engage and resonate with them effectively Proficient in using key industry platforms such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos IrisI, and other relevant tools to analyse data, create presentations, and drive strategic insights WHAT WE OFFER (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support. Get active and stress-free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
Jul 03, 2025
Full time
Job Description ABOUT THE ROLE You will be responsible for managing and nurturing established and developing Beauty and Wellness accounts. You will serve as the go-to person for these accounts, taking full ownership ensuring category success. Your role will involve managing the sales cycle, qualifying client briefs, and developing deep knowledge of clients' businesses and industry landscapes. The ideal candidate is a proactive and organized professional with a passion for building strong client relationships and driving revenue growth. Serve as the primary point of contact for developing beauty and wellness clients. You'll take a 360-degree approach to account management, overseeing campaigns and ensuring clients receive exceptional service and value Develop beauty and wellness client relationships, directly and via pr agencies Drive revenue growth by effectively managing client accounts and maximizing sales opportunities. Develop account strategies and leverage cross-selling and upselling techniques to achieve revenue targets Utilise Salesforce and similar tools to manage and track the sales pipeline, opportunities, and account activities. Take complete ownership of the sales cycle, ensuring accurate and timely updates Cultivate and maintain strong relationships with key client stakeholders. Gain an in-depth understanding of their business challenges, goals, and objectives. Develop client business plans to align with their needs and contribute to their success Acquire extensive knowledge of clients' businesses and industries, including understanding their market challenges, trends, and competition. Stay up to date with the wider category landscape and provide insights to clients Collaborate closely with internal teams, including sales, marketing, operations and Portfolio Directors, to deliver exceptional client service and meet clients' expectations. Galvanise the support teams, acting as a liaison between the client and internal stakeholders Use your sales expertise to maximise Red Shops initiatives, including 'Stye and Supper', take responsibility for the commercial success of 'Beauty & Brunch' Analyse account performance, sales metrics, and market trends. Provide regular reports and updates to management, highlighting opportunities, challenges, and recommendations for improvement Support more junior members of the team and lean into the needs of client development to deliver the revenue required by the business. This requires your agility and ability to multi-task ABOUT YOU Track and record building revenues in partnerships. We are moving to a world where we have direct client annual deals and we have contracts with clients directly for annual activity Experience in the media industry, with a deep understanding of media landscape, trends, and best practices Possess vertical expertise relevant to the categories they are responsible for. Demonstrated knowledge of specific industries, market challenges, and opportunities Comprehensive understanding of various media channels and their integration to develop effective cross-media strategies Proven ability to manage and nurture relationships with both internal and external stakeholders, fostering collaboration and driving successful outcomes Strong track record in effectively managing client relationships, ensuring client satisfaction, and delivering value-added solutions Skilled in developing compelling commercial narratives and strategies that align with clients' objectives and drive business growth Proficient in working with data and insights to inform decision-making and provide strategic recommendations to clients Ability to drive operational efficiency and effectiveness, optimizing processes and workflows for maximum productivity and results Excellent negotiation skills, capable of achieving mutually beneficial outcomes while maintaining strong client relationships Strong conflict resolution skills to address and resolve challenges or conflicts that may arise during client engagements Highly adaptable to changing market conditions, client needs, and organizational priorities, able to pivot and adjust strategies accordingly Proactively expanding personal networks within the industry, building relationships and connections that contribute to professional growth and opportunities Profound understanding of target audiences and the ability to develop strategies that engage and resonate with them effectively Proficient in using key industry platforms such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos IrisI, and other relevant tools to analyse data, create presentations, and drive strategic insights WHAT WE OFFER (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support. Get active and stress-free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Jul 03, 2025
Full time
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Overview Are you a high-performing, results-driven professional with a proven track record in generating market appraisals and increasing market share? We're looking for an exceptional Lettings Business Development Manager to join our dynamic team in the heart of Canterbury - one of the UK's most vibrant and picturesque cities. This is a rare opportunity to make a measurable impact by building powerful relationships with landlords, winning new instructions, and strategically growing our lettings portfolio. You'll be at the forefront of our expansion, using your expertise to identify untapped market opportunities, outpace the competition, and cement our presence as a leading local lettings brand. If you're hungry for success, thrive in a performance-driven environment, and are ready to accelerate your career while making a tangible difference in the property sector-this is the role for you. Take the lead. Drive results. Let's grow together. What's on offer to you as a Lettings Partner in Canterbury; Basic salary up to £32,000 per year (Dependent on experience) On target earnings of £54,000 per year Fully uncapped commission scheme A guaranteed monthly commission amount whilst you build your pipeline Remote working, from both home, and occasionally from your host office, whichwill be local to you You must reside in Canterbury or within close proximity A Company car Mobile phone and laptop on your 1st day Dedicated training and coaching as well as a branch network to support you and your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Your main duties as a Lettings Partner in Canterbury; Monitor your designated area's operational and financial results against plans and budgets Improve and increase profitability within your designated area, putting short, medium and long-term initiatives in place Be accountable for the legal and commercial compliance within your area Engage in local marketing initiatives Work independently and take responsibility for the brand's reputation within the public forum Collaborate with peers to build networks and relationships whilst identifying opportunities for referrals Implement and ensure compliance of the operational planning and financial control systems Maintain relationships with landlords, tenants, our Property Management and Operations teams Contribute and support the Lettings Director in devising the Area strategy to ensure profitable growth and continuous improvement within the Area What you need to bring to the table as a Lettings Partner in Canterbury; You will be able to demonstrate your Residential Lettings industry track record, knowledge and successes Be a self-starter who can work effectively unsupervised and be a part of a greater team, building strong internal and external relationships You will have a reputation for delivering outstanding customer service You will have a hunger to earn, and a drive to work hard and reap the rewards from your dedication You will have a willingness to continuously develop yourself You will be passionate about Spicerhaart, our brands, values and processes You will have a strong knowledge of Canterbury, and surrounding areas As a previously experienced Senior Lettings Negotiator, we would expect you to be able to build new client relationships, leverage your existing client relationships, and maximise revenue through quality instructions and book growth You will understand and predict market trends across business streams in order to react/forecast appropriately You will have a sound understanding of Marketing and the marketing cycle; You will understand what works in your marketplace Be able to build a close working relationship with our marketing and operations team and effectively maximise all of the marketing channels available to you. You will be able to provide constructive advice to our landlords to achieve the best price and best tenant for their property in the fastest possible timescale You will have a strong presence in front of a camera, where you appeal and engage with your audience to maximize your reach. You will be a champion at conducting the basics; canvassing, prospecting, social media, video, 5 star reviews, door knocking You will be able to build & sustain long term performance through book growth The finer details We are currently conducting all interviews using video software.To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Full UK Driving licence for a manual vehicle.Proof of AddressNational Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jul 03, 2025
Full time
Overview Are you a high-performing, results-driven professional with a proven track record in generating market appraisals and increasing market share? We're looking for an exceptional Lettings Business Development Manager to join our dynamic team in the heart of Canterbury - one of the UK's most vibrant and picturesque cities. This is a rare opportunity to make a measurable impact by building powerful relationships with landlords, winning new instructions, and strategically growing our lettings portfolio. You'll be at the forefront of our expansion, using your expertise to identify untapped market opportunities, outpace the competition, and cement our presence as a leading local lettings brand. If you're hungry for success, thrive in a performance-driven environment, and are ready to accelerate your career while making a tangible difference in the property sector-this is the role for you. Take the lead. Drive results. Let's grow together. What's on offer to you as a Lettings Partner in Canterbury; Basic salary up to £32,000 per year (Dependent on experience) On target earnings of £54,000 per year Fully uncapped commission scheme A guaranteed monthly commission amount whilst you build your pipeline Remote working, from both home, and occasionally from your host office, whichwill be local to you You must reside in Canterbury or within close proximity A Company car Mobile phone and laptop on your 1st day Dedicated training and coaching as well as a branch network to support you and your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Your main duties as a Lettings Partner in Canterbury; Monitor your designated area's operational and financial results against plans and budgets Improve and increase profitability within your designated area, putting short, medium and long-term initiatives in place Be accountable for the legal and commercial compliance within your area Engage in local marketing initiatives Work independently and take responsibility for the brand's reputation within the public forum Collaborate with peers to build networks and relationships whilst identifying opportunities for referrals Implement and ensure compliance of the operational planning and financial control systems Maintain relationships with landlords, tenants, our Property Management and Operations teams Contribute and support the Lettings Director in devising the Area strategy to ensure profitable growth and continuous improvement within the Area What you need to bring to the table as a Lettings Partner in Canterbury; You will be able to demonstrate your Residential Lettings industry track record, knowledge and successes Be a self-starter who can work effectively unsupervised and be a part of a greater team, building strong internal and external relationships You will have a reputation for delivering outstanding customer service You will have a hunger to earn, and a drive to work hard and reap the rewards from your dedication You will have a willingness to continuously develop yourself You will be passionate about Spicerhaart, our brands, values and processes You will have a strong knowledge of Canterbury, and surrounding areas As a previously experienced Senior Lettings Negotiator, we would expect you to be able to build new client relationships, leverage your existing client relationships, and maximise revenue through quality instructions and book growth You will understand and predict market trends across business streams in order to react/forecast appropriately You will have a sound understanding of Marketing and the marketing cycle; You will understand what works in your marketplace Be able to build a close working relationship with our marketing and operations team and effectively maximise all of the marketing channels available to you. You will be able to provide constructive advice to our landlords to achieve the best price and best tenant for their property in the fastest possible timescale You will have a strong presence in front of a camera, where you appeal and engage with your audience to maximize your reach. You will be a champion at conducting the basics; canvassing, prospecting, social media, video, 5 star reviews, door knocking You will be able to build & sustain long term performance through book growth The finer details We are currently conducting all interviews using video software.To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Full UK Driving licence for a manual vehicle.Proof of AddressNational Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Overview We are seeking a highly motivated and results-driven Lettings Partner to join our expanding team. This is a self-employed, commission-based role offering unlimited earning potential. You will be responsible for driving new business, building and nurturing client relationships, and promoting our lettings services across the market. Your efforts will be supported by comprehensive marketing resources, and you will benefit from the use of a company car. What's on offer to you as a Lettings Partner in Basingstoke: Complete on target earnings starting at £54,000 per year (dependent on experience) Basic salary up to £32,000 per year (Dependent on experience) Fully uncapped commission scheme A guaranteed monthly commission amount while you build your pipeline Remote working from home and occasionally from a local office You must reside in Basingstoke or within close proximity A company car Mobile phone and laptop provided on your first day Dedicated training and coaching, with a branch network to support your ongoing development An opportunity to build your career, gaining experience and knowledge for progression Your main duties as a Lettings Partner: Monitor operational and financial results against plans and budgets for your designated area Improve profitability within your area through short, medium, and long-term initiatives Ensure legal and commercial compliance within your area Engage in local marketing initiatives Work independently, maintaining the brand's reputation publicly Collaborate with peers to build networks, relationships, and referral opportunities Implement operational planning and financial control systems Maintain relationships with landlords, tenants, and internal teams Support the Lettings Director in devising the area strategy for profitable growth and improvement What you need to bring as a Lettings Partner: Proven track record and knowledge in residential lettings Self-starter capable of working independently and as part of a team Outstanding customer service reputation Hunger to earn and drive to work hard Willingness to develop professionally Passion for Spicerhaart, our brands, values, and processes Strong knowledge of Basingstoke and surrounding areas If experienced as a Branch Manager or Senior Lettings Negotiator, ability to build and leverage client relationships and maximize revenue Ability to understand and forecast market trends Knowledge of marketing cycles and channels, with the ability to collaborate with marketing teams Ability to advise landlords for optimal pricing and tenant selection Strong presence on camera to engage audiences effectively Competence in canvassing, prospecting, social media, video, reviews, and door knocking Ability to build and sustain long-term performance through book growth The finer details Interviews are conducted via video software. To proceed, you need: Legal entitlement to work in the UK (e.g., Passport, Birth Certificate) Full UK manual driving licence Proof of address National Insurance number Equal Opportunities: At Spicerhaart, diversity makes us unique. We support and encourage differences to help you excel. We are committed to equal employment opportunity regardless of race, religion, sex, or other characteristics. If you need accommodations for a disability, please inform our Talent Team. Note for Agencies: Spicerhaart does not accept speculative CVs. Please do not forward CVs to our team or other company locations. We are not responsible for fees related to unsolicited CVs. Privacy Policy: Your information will be processed in accordance with our Privacy Policy, available at:
Jul 03, 2025
Full time
Overview We are seeking a highly motivated and results-driven Lettings Partner to join our expanding team. This is a self-employed, commission-based role offering unlimited earning potential. You will be responsible for driving new business, building and nurturing client relationships, and promoting our lettings services across the market. Your efforts will be supported by comprehensive marketing resources, and you will benefit from the use of a company car. What's on offer to you as a Lettings Partner in Basingstoke: Complete on target earnings starting at £54,000 per year (dependent on experience) Basic salary up to £32,000 per year (Dependent on experience) Fully uncapped commission scheme A guaranteed monthly commission amount while you build your pipeline Remote working from home and occasionally from a local office You must reside in Basingstoke or within close proximity A company car Mobile phone and laptop provided on your first day Dedicated training and coaching, with a branch network to support your ongoing development An opportunity to build your career, gaining experience and knowledge for progression Your main duties as a Lettings Partner: Monitor operational and financial results against plans and budgets for your designated area Improve profitability within your area through short, medium, and long-term initiatives Ensure legal and commercial compliance within your area Engage in local marketing initiatives Work independently, maintaining the brand's reputation publicly Collaborate with peers to build networks, relationships, and referral opportunities Implement operational planning and financial control systems Maintain relationships with landlords, tenants, and internal teams Support the Lettings Director in devising the area strategy for profitable growth and improvement What you need to bring as a Lettings Partner: Proven track record and knowledge in residential lettings Self-starter capable of working independently and as part of a team Outstanding customer service reputation Hunger to earn and drive to work hard Willingness to develop professionally Passion for Spicerhaart, our brands, values, and processes Strong knowledge of Basingstoke and surrounding areas If experienced as a Branch Manager or Senior Lettings Negotiator, ability to build and leverage client relationships and maximize revenue Ability to understand and forecast market trends Knowledge of marketing cycles and channels, with the ability to collaborate with marketing teams Ability to advise landlords for optimal pricing and tenant selection Strong presence on camera to engage audiences effectively Competence in canvassing, prospecting, social media, video, reviews, and door knocking Ability to build and sustain long-term performance through book growth The finer details Interviews are conducted via video software. To proceed, you need: Legal entitlement to work in the UK (e.g., Passport, Birth Certificate) Full UK manual driving licence Proof of address National Insurance number Equal Opportunities: At Spicerhaart, diversity makes us unique. We support and encourage differences to help you excel. We are committed to equal employment opportunity regardless of race, religion, sex, or other characteristics. If you need accommodations for a disability, please inform our Talent Team. Note for Agencies: Spicerhaart does not accept speculative CVs. Please do not forward CVs to our team or other company locations. We are not responsible for fees related to unsolicited CVs. Privacy Policy: Your information will be processed in accordance with our Privacy Policy, available at:
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
Jul 03, 2025
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
ICE CREAM - Global Process Owner Marketing - ERP Deployment page is loaded ICE CREAM - Global Process Owner Marketing - ERP Deployment Bewerben locations Ice Cream Company Headquarters 100VE time type Vollzeit posted on Gestern ausgeschrieben time left to apply Enddatum: 14. Juli 2025 (Noch 12 Tage Zeit für Bewerbung) job requisition id R-99072 Note: Deadline for applying is 23.59 the day before the Job Posting End Date. UNILEVER IS LOOKING FOR AN ICE CREAM - Global Process Owner Marketing - ERP Deployment Location: The Netherlands (Amsterdam), United Kingdom Full-time: Yes Local conditions apply For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations. The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. ABOUT THE MAGNUM ICE CREAM COMPANY: The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it. With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! JOB PURPOSE: We are seeking a dynamic highly skilled Global Process Owner for Marketing for Ice Cream to join our ERP implementation team and drive the digital transformation of our Ice Cream Marketing processes. You will lead the global design, build and deployment of processes and tools for Consumer and Customer Marketing, Consumer Engagement, Content and Asset Management, Product Information Management and define the Data and Analytics requirements across Marketing and DComm , ensuring a seamless transition to a standalone business. The role requires a strategic thinker, who is passionate about marketing and DComm and embraces this unique opportunity to grow and transform the Ice Cream business through digitalization and AI in all aspects of the consumer journey. The successful candidate will be one that has hands-on experience in Marketing and digital transformation with significant process and change management expertise and a proven record of leading large scale process transformation. This role will exist in its current form for 2 - 2.5 years. KEY RESPONSIBILITIES: Process Leadership: Lead the design and implementation of standardized global template for Marketing processes at the leading edge of industry best practices. Collaborate with representatives from the four business units of the Ice Cream business to ensure that relevant business requirements are fully considered when designing the new processes and systems. Understand the drivers of market nuances and find simple and standardised solutions to meet local needs within a global framework. Drive Programme Implementation: Seize the opportunity of emerging technological capabilities and the new Ice Cream tech landscape to maximise the efficiency of the Marketing processes Collaborate with other workstreams to configure and integrate the systems to achieve E2E optimisation across all business processes. Serve as the key decision-maker for Marketing process-related configurations within the ERP and supporting systems, collaborating closely with implementation partners and technical teams. Engage with Stakeholders: Act as the bridge between functional teams, IT, and key stakeholders to deliver a streamlined Marketing solution Listen and communicate with business leaders and users to ensure their inclusion and engagement, gathering and incorporating their ideas and inputs, addressing concerns and ultimately securing adoption and advocacy of the global solutions. Work in partnership with external consultants and the wider programme teams. Lead the Marketing Programme Team: Manage and coach 2 workstream leads. Provide strategic direction and support to ensure project objectives are achieved on time and in full, whilst maintaining business continuity. Encourage innovation and continuous improvement. Manage the Workstream Deliverables: Ensure milestones for design, testing, and deployment are met. Work in an agile way, prioritising activities and adapting plans to accommodate interdependencies. Bring rigour to ensure high-quality outputs at every stage of the project, proactively managing phases such as User Acceptance Testing, Data Validation and Readiness to uncover and resolve issues before go-live. Highlight risks and issues and develop and propose mitigation options. Change Management Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies. Data Management Oversee data readiness for the Marketing processes, ensuring accurate and consistent data migration and validation Transition to BAU: Establish performance metrics and governance frameworks for Marketing processes. Drive change initiatives, ensuring that employees have the skills and knowledge required to operate within the new systems. Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs. WHAT YOU NEED TO SUCCEED: Proven Expertise: 5-10 years of extensive experience in Marketing. Ideally some of your experience has been gained from Ice Cream. Digitisation Knowledge: An enthusiasm for transforming the Marketing function using digital capabilities with hands-on experience of delivering tech enabled change programmes. Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines. Change Management: Extensive experience in developing and implementing change management strategies for complex global programs, ensuring stakeholder alignment and user adoption. Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally. Proven track record of building strong relationships and managing expectations at all levels of the organization. Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global tech deployments. Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements. Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases. Education: Bachelor's degree in Marketing or Business, Technology, Information Systems, or a related field WHAT IS IN IT FOR YOU? Unilever is the place where you can be yourself and bring your purpose to life with the work that you do - creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits! Attractive total remuneration package; excellent company pension, bonus and share scheme. Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever. Plenty of company-paid holidays to further ensure your work-life balance is maintained. We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy. Under the Hybrid Working principles . click apply for full job details
Jul 03, 2025
Full time
ICE CREAM - Global Process Owner Marketing - ERP Deployment page is loaded ICE CREAM - Global Process Owner Marketing - ERP Deployment Bewerben locations Ice Cream Company Headquarters 100VE time type Vollzeit posted on Gestern ausgeschrieben time left to apply Enddatum: 14. Juli 2025 (Noch 12 Tage Zeit für Bewerbung) job requisition id R-99072 Note: Deadline for applying is 23.59 the day before the Job Posting End Date. UNILEVER IS LOOKING FOR AN ICE CREAM - Global Process Owner Marketing - ERP Deployment Location: The Netherlands (Amsterdam), United Kingdom Full-time: Yes Local conditions apply For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations. The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. ABOUT THE MAGNUM ICE CREAM COMPANY: The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it. With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! JOB PURPOSE: We are seeking a dynamic highly skilled Global Process Owner for Marketing for Ice Cream to join our ERP implementation team and drive the digital transformation of our Ice Cream Marketing processes. You will lead the global design, build and deployment of processes and tools for Consumer and Customer Marketing, Consumer Engagement, Content and Asset Management, Product Information Management and define the Data and Analytics requirements across Marketing and DComm , ensuring a seamless transition to a standalone business. The role requires a strategic thinker, who is passionate about marketing and DComm and embraces this unique opportunity to grow and transform the Ice Cream business through digitalization and AI in all aspects of the consumer journey. The successful candidate will be one that has hands-on experience in Marketing and digital transformation with significant process and change management expertise and a proven record of leading large scale process transformation. This role will exist in its current form for 2 - 2.5 years. KEY RESPONSIBILITIES: Process Leadership: Lead the design and implementation of standardized global template for Marketing processes at the leading edge of industry best practices. Collaborate with representatives from the four business units of the Ice Cream business to ensure that relevant business requirements are fully considered when designing the new processes and systems. Understand the drivers of market nuances and find simple and standardised solutions to meet local needs within a global framework. Drive Programme Implementation: Seize the opportunity of emerging technological capabilities and the new Ice Cream tech landscape to maximise the efficiency of the Marketing processes Collaborate with other workstreams to configure and integrate the systems to achieve E2E optimisation across all business processes. Serve as the key decision-maker for Marketing process-related configurations within the ERP and supporting systems, collaborating closely with implementation partners and technical teams. Engage with Stakeholders: Act as the bridge between functional teams, IT, and key stakeholders to deliver a streamlined Marketing solution Listen and communicate with business leaders and users to ensure their inclusion and engagement, gathering and incorporating their ideas and inputs, addressing concerns and ultimately securing adoption and advocacy of the global solutions. Work in partnership with external consultants and the wider programme teams. Lead the Marketing Programme Team: Manage and coach 2 workstream leads. Provide strategic direction and support to ensure project objectives are achieved on time and in full, whilst maintaining business continuity. Encourage innovation and continuous improvement. Manage the Workstream Deliverables: Ensure milestones for design, testing, and deployment are met. Work in an agile way, prioritising activities and adapting plans to accommodate interdependencies. Bring rigour to ensure high-quality outputs at every stage of the project, proactively managing phases such as User Acceptance Testing, Data Validation and Readiness to uncover and resolve issues before go-live. Highlight risks and issues and develop and propose mitigation options. Change Management Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies. Data Management Oversee data readiness for the Marketing processes, ensuring accurate and consistent data migration and validation Transition to BAU: Establish performance metrics and governance frameworks for Marketing processes. Drive change initiatives, ensuring that employees have the skills and knowledge required to operate within the new systems. Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs. WHAT YOU NEED TO SUCCEED: Proven Expertise: 5-10 years of extensive experience in Marketing. Ideally some of your experience has been gained from Ice Cream. Digitisation Knowledge: An enthusiasm for transforming the Marketing function using digital capabilities with hands-on experience of delivering tech enabled change programmes. Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines. Change Management: Extensive experience in developing and implementing change management strategies for complex global programs, ensuring stakeholder alignment and user adoption. Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally. Proven track record of building strong relationships and managing expectations at all levels of the organization. Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global tech deployments. Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements. Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases. Education: Bachelor's degree in Marketing or Business, Technology, Information Systems, or a related field WHAT IS IN IT FOR YOU? Unilever is the place where you can be yourself and bring your purpose to life with the work that you do - creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits! Attractive total remuneration package; excellent company pension, bonus and share scheme. Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever. Plenty of company-paid holidays to further ensure your work-life balance is maintained. We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy. Under the Hybrid Working principles . click apply for full job details
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: Do you want to contribute to defining growth for the Refurbished Hard Goods (Electronics & Home) industry? Can you change approaches to positively impact economics, the environment and communities? We have a newly created position for someone to play a pivotal role in driving eBay's position in Refurbished Hard Goods (Electronics & Home). With a passion for sustainability & re-commerce, a background working in Hard Goods (Electronics & Home) business development, this is the perfect opportunity for someone who wants to make a difference in how customers shop! This opening will help shape the Refurbished Hard Goods (Electronics & Home) category strategy, and execute this through acquiring strategically important sellers, brands and retailers to ensure that eBay has the inventory to continue to grow in this area. The Business Development Manager is responsible for building, leading and delivering the end to end acquisition pipeline to optimize the selection of brands and inventory on the eBay platform for customers. We want to hear from you if you have a great marketplace background in acquiring brands and sellers that customers love through a high energy, innovative approach that brings fresh ideas to the table. Key interfaces include : • Category/Trade/Focus Verticals • Business Development • Operations • Merchant Integration Solutions • Advertising • Horizontal Trading • Marketing • Risk & Trust What you will accomplish: • Identify targets and a network of contacts for both the short and long term acquisition of businesses new to eBay. Through running a significant sales pipeline, providing a constant stream of new inventory to site from such brands & sellers for the 'Trading' function to using our regular promotional cycles, it will deliver on a range of critical metrics and success measures. • Work with newly onboarded brands and sellers to deliver on their readiness to trade ensuring they are optimizing the full trading capability of the platform, the role will also build and expand partnerships with marketplace agencies / service providers who have limited presence on eBay today to further drive seller and inventory acquisition to grow the eBay business. • Constantly innovate, develop your operating model to keep pace with the constantly evolving ecommerce and commerce market plus building the team's execution and operational capability, this exciting opening will drive procedural change and business performance. What will you bring: • People leadership: provides direction, coaching & guidance to junior team members within their focus area; whilst supporting their professional development more broadly. • eCommerce & Marketplaces knowledge: a validated background and understanding of the marketplaces/platform market, its competitors and supporting businesses (i.e. listing management; integrators; logistics; customer services) with a clear point of view on what is required for our partners to succeed in this space. Hard Goods (Electronics & Home) experience is required. • New business & commercial expertise: experience in developing new business for a large organization, having led e-commerce commercial teams and consistently delivered strategies effectively even under challenging circumstances. • Relationship management: builds and sustains relationships across all functions and levels internally in the organization, to ensure flawless integration and detailed execution of plans. The ability to apply influencing and negotiation skills with external businesses to build and maintain mutually beneficial commercial relations - with a deep understanding of brand, seller & partner needs, challenges and opportunities for growth. • Strategic & Analytical orientation: a keen strategic and analytical problem solver with the knack of sifting through detail, and putting complex ideas into clear frameworks. Insists on proof in data, peeling back layers to understand root causes, and uses data to drive innovation and decisions. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Jul 03, 2025
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: Do you want to contribute to defining growth for the Refurbished Hard Goods (Electronics & Home) industry? Can you change approaches to positively impact economics, the environment and communities? We have a newly created position for someone to play a pivotal role in driving eBay's position in Refurbished Hard Goods (Electronics & Home). With a passion for sustainability & re-commerce, a background working in Hard Goods (Electronics & Home) business development, this is the perfect opportunity for someone who wants to make a difference in how customers shop! This opening will help shape the Refurbished Hard Goods (Electronics & Home) category strategy, and execute this through acquiring strategically important sellers, brands and retailers to ensure that eBay has the inventory to continue to grow in this area. The Business Development Manager is responsible for building, leading and delivering the end to end acquisition pipeline to optimize the selection of brands and inventory on the eBay platform for customers. We want to hear from you if you have a great marketplace background in acquiring brands and sellers that customers love through a high energy, innovative approach that brings fresh ideas to the table. Key interfaces include : • Category/Trade/Focus Verticals • Business Development • Operations • Merchant Integration Solutions • Advertising • Horizontal Trading • Marketing • Risk & Trust What you will accomplish: • Identify targets and a network of contacts for both the short and long term acquisition of businesses new to eBay. Through running a significant sales pipeline, providing a constant stream of new inventory to site from such brands & sellers for the 'Trading' function to using our regular promotional cycles, it will deliver on a range of critical metrics and success measures. • Work with newly onboarded brands and sellers to deliver on their readiness to trade ensuring they are optimizing the full trading capability of the platform, the role will also build and expand partnerships with marketplace agencies / service providers who have limited presence on eBay today to further drive seller and inventory acquisition to grow the eBay business. • Constantly innovate, develop your operating model to keep pace with the constantly evolving ecommerce and commerce market plus building the team's execution and operational capability, this exciting opening will drive procedural change and business performance. What will you bring: • People leadership: provides direction, coaching & guidance to junior team members within their focus area; whilst supporting their professional development more broadly. • eCommerce & Marketplaces knowledge: a validated background and understanding of the marketplaces/platform market, its competitors and supporting businesses (i.e. listing management; integrators; logistics; customer services) with a clear point of view on what is required for our partners to succeed in this space. Hard Goods (Electronics & Home) experience is required. • New business & commercial expertise: experience in developing new business for a large organization, having led e-commerce commercial teams and consistently delivered strategies effectively even under challenging circumstances. • Relationship management: builds and sustains relationships across all functions and levels internally in the organization, to ensure flawless integration and detailed execution of plans. The ability to apply influencing and negotiation skills with external businesses to build and maintain mutually beneficial commercial relations - with a deep understanding of brand, seller & partner needs, challenges and opportunities for growth. • Strategic & Analytical orientation: a keen strategic and analytical problem solver with the knack of sifting through detail, and putting complex ideas into clear frameworks. Insists on proof in data, peeling back layers to understand root causes, and uses data to drive innovation and decisions. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference- while joining the UK's leading travel franchise. We're not just a travel business- we're a movement. Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for experienced Business Development Managers to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ Competitive Salary (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Values: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey Product / Service: Award-Winning travel home-working company Growth: Over 400% in the last 5 years. Breaking sales records every month Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: •Home Working Agency of The Year' 5 years in a row •Top-rated travel franchise in the UK •Top 10 franchise in the UK, beating household names •Top 5% franchise in the UK •We offer the widest choice of holidays in the UK •Fully independent with over £2 billion per year of buying power •We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth •Featured continually in the trade press, national press How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: •Coach and mentor Travel Consultants (TC) on running their own travel businesses, from operations to growth strategy •Deliver tailored 1:1 coaching and group sessions based on each consultant's goals and stage of business •Support TCs with sales performance, lead generation, marketing and customer retention •Help them translate industry knowledge into commercial success and a loyal customer base •Be their go-to for business advice, motivation, and problem-solving •Build a strong sense of community, loyalty, and support among your TC group •Track performance metrics, identify gaps, and deliver actionable, empathetic feedback •Deliver virtual workshops and contribute to shaping our coaching and development programmes •Occasionally travel to Bournemouth HQ or take part in overseas training retreats This is a fully remote role, based from home, with occasional visits to our Bournemouth HQ and the opportunity to join one of our overseas training retreats. You will have the flexibility to manage your own diary, whilst ensuring attendance at daily morning meetings, one-to-ones, and regular team catch-ups. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk-someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: •A solid background in the travel sector, ideally across multiple roles (e.g. sales, operations, agency management, or franchise support) •Proven track record of coaching or mentoring individuals to success •Proven ability to coach, mentor or train small business owners or franchisees •A commercial mindset with an understanding of how to scale a business •Confidence using data, CRM systems, and digital tools to drive performance •Strong working knowledge of social media and marketing strategies for lead generation •Excellent communication skills, both one-on-one and in group settings • A proactive, people-first approach to leadership Bonus if you have: •ILM Level 5 or similar coaching qualification •Experience running your own travel business or franchise •Background in digital marketing or brand building The Rewards for You: We live and breathe our values - Do the Right Thing; Loyalty & Appreciation; Mutual Respect, Trust & Honesty; Success Driven & Enjoy the Journey - in everything we do. Our employee benefits are just one example of how we've done this. Working with us, you can enjoy industry leading package which includes: We are the UK's number one travel company and Europe's best franchise company. We are one of the fastest-growing and most exciting businesses in our sector, offering opportunities for career progression. •Private medical •In-service Life Insurance •Dental •Gym access •Range of discounts / perks from leading brands •Monthly rewards •Discounted travel •Excellent holiday entitlement •£500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jul 03, 2025
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference- while joining the UK's leading travel franchise. We're not just a travel business- we're a movement. Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for experienced Business Development Managers to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ Competitive Salary (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Values: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey Product / Service: Award-Winning travel home-working company Growth: Over 400% in the last 5 years. Breaking sales records every month Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: •Home Working Agency of The Year' 5 years in a row •Top-rated travel franchise in the UK •Top 10 franchise in the UK, beating household names •Top 5% franchise in the UK •We offer the widest choice of holidays in the UK •Fully independent with over £2 billion per year of buying power •We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth •Featured continually in the trade press, national press How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: •Coach and mentor Travel Consultants (TC) on running their own travel businesses, from operations to growth strategy •Deliver tailored 1:1 coaching and group sessions based on each consultant's goals and stage of business •Support TCs with sales performance, lead generation, marketing and customer retention •Help them translate industry knowledge into commercial success and a loyal customer base •Be their go-to for business advice, motivation, and problem-solving •Build a strong sense of community, loyalty, and support among your TC group •Track performance metrics, identify gaps, and deliver actionable, empathetic feedback •Deliver virtual workshops and contribute to shaping our coaching and development programmes •Occasionally travel to Bournemouth HQ or take part in overseas training retreats This is a fully remote role, based from home, with occasional visits to our Bournemouth HQ and the opportunity to join one of our overseas training retreats. You will have the flexibility to manage your own diary, whilst ensuring attendance at daily morning meetings, one-to-ones, and regular team catch-ups. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk-someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: •A solid background in the travel sector, ideally across multiple roles (e.g. sales, operations, agency management, or franchise support) •Proven track record of coaching or mentoring individuals to success •Proven ability to coach, mentor or train small business owners or franchisees •A commercial mindset with an understanding of how to scale a business •Confidence using data, CRM systems, and digital tools to drive performance •Strong working knowledge of social media and marketing strategies for lead generation •Excellent communication skills, both one-on-one and in group settings • A proactive, people-first approach to leadership Bonus if you have: •ILM Level 5 or similar coaching qualification •Experience running your own travel business or franchise •Background in digital marketing or brand building The Rewards for You: We live and breathe our values - Do the Right Thing; Loyalty & Appreciation; Mutual Respect, Trust & Honesty; Success Driven & Enjoy the Journey - in everything we do. Our employee benefits are just one example of how we've done this. Working with us, you can enjoy industry leading package which includes: We are the UK's number one travel company and Europe's best franchise company. We are one of the fastest-growing and most exciting businesses in our sector, offering opportunities for career progression. •Private medical •In-service Life Insurance •Dental •Gym access •Range of discounts / perks from leading brands •Monthly rewards •Discounted travel •Excellent holiday entitlement •£500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Title: Business Development Associate Location: Southwark, London Salary : OTE £90k Industry: PropTech Working set up: 4 days in the office, 1 day a week work form home About Us: Home Made is on a mission to revolutionise the rental experience. As a fast-growing PropTech startup, we're redesigning how people rent and let homes, combining customer obsession with smart technology to deliver a better, fairer, and more efficient process for everyone involved. We are looking for an ambitious, results-driven Business Development Associate to play a key role in expanding our B2B client base and driving commercial growth. Reporting directly to the Chief Revenue Officer, this role focuses on lead generation, relationship development, strategic pitching, and converting opportunities into long-term partnerships. It's an exciting opportunity for a commercially minded professional who thrives on identifying new opportunities, building strategic relationships, and delivering results. Prior BD experience is a requirement for this role, but not a requirement for it to be in the real estate industry. What you'll be doing: Identify key market opportunities for corporate partnership within the market, through research and business analysis and your own self-initiative including Build to Rent (BTR) and other major asset owners. Drive lead generation through market research, targeted outreach, and personalised engagement strategies. Qualify and convert opportunities by effectively understanding client needs and aligning them with our value proposition. Lead the sales process from pitch to close, collaborating with marketing and sales team to tailor high-impact presentations and proposals. Support new client onboarding, ensuring seamless service delivery and alignment with commercial objectives. Leverage data and analytics to refine sales strategies, measure performance, and inform decision-making. Liaise directly with Clients throughout the tender process and delivery of services to ensure continuity and consistency in relationships and quality of service and in line with company values. Collaborate cross-functionally with marketing, operations, and leadership to shape business development strategies and improve client outcomes. Represent the brand externally at industry events and through thought leadership contributions. This role could be good for you if you have Proven track record of hitting targets and delivering results within the property sector, or a similar sales/new business environment. At least 1-2 years' experience of targeting, winning, and generating new business in a client-facing role, with excellent communication skills with a flexible and adaptable approach. Confident presenting to clients and comfortable leading meetings to build rapport and drive engagement. The ability to work using your own self-initiative, with strong problem-solving and decision-making capabilities. Experience with various systems including Microsoft Office, CRMs, and campaign management tools, email and newsletter management tools & survey/data collections tools. We are an equal opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at .
Jul 03, 2025
Full time
Job Title: Business Development Associate Location: Southwark, London Salary : OTE £90k Industry: PropTech Working set up: 4 days in the office, 1 day a week work form home About Us: Home Made is on a mission to revolutionise the rental experience. As a fast-growing PropTech startup, we're redesigning how people rent and let homes, combining customer obsession with smart technology to deliver a better, fairer, and more efficient process for everyone involved. We are looking for an ambitious, results-driven Business Development Associate to play a key role in expanding our B2B client base and driving commercial growth. Reporting directly to the Chief Revenue Officer, this role focuses on lead generation, relationship development, strategic pitching, and converting opportunities into long-term partnerships. It's an exciting opportunity for a commercially minded professional who thrives on identifying new opportunities, building strategic relationships, and delivering results. Prior BD experience is a requirement for this role, but not a requirement for it to be in the real estate industry. What you'll be doing: Identify key market opportunities for corporate partnership within the market, through research and business analysis and your own self-initiative including Build to Rent (BTR) and other major asset owners. Drive lead generation through market research, targeted outreach, and personalised engagement strategies. Qualify and convert opportunities by effectively understanding client needs and aligning them with our value proposition. Lead the sales process from pitch to close, collaborating with marketing and sales team to tailor high-impact presentations and proposals. Support new client onboarding, ensuring seamless service delivery and alignment with commercial objectives. Leverage data and analytics to refine sales strategies, measure performance, and inform decision-making. Liaise directly with Clients throughout the tender process and delivery of services to ensure continuity and consistency in relationships and quality of service and in line with company values. Collaborate cross-functionally with marketing, operations, and leadership to shape business development strategies and improve client outcomes. Represent the brand externally at industry events and through thought leadership contributions. This role could be good for you if you have Proven track record of hitting targets and delivering results within the property sector, or a similar sales/new business environment. At least 1-2 years' experience of targeting, winning, and generating new business in a client-facing role, with excellent communication skills with a flexible and adaptable approach. Confident presenting to clients and comfortable leading meetings to build rapport and drive engagement. The ability to work using your own self-initiative, with strong problem-solving and decision-making capabilities. Experience with various systems including Microsoft Office, CRMs, and campaign management tools, email and newsletter management tools & survey/data collections tools. We are an equal opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at .
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Business Development Manager within BCG X you will work closely with the BCG X Business Development Chair and Executive Director and PA Activation team in development of BCG's X go to market initiatives and content. You will also work closely with Vantage, PA Marketing and BCG X Marketing teams. More specifically, activities will include but are not limited to: Business development: Support leadership in business development planning and tracking, including aligning on priority offerings that require X branded content, ensuring the right stakeholders drive that content creation including engaging with PA Vantage teams, PA marketing or X marketing for support and visibility as needed. Identify key BD cross-PA initiatives and how X can be integrated into these (e.g. LeapFrog) Go-to-market: Actively support creation of go-to-market materials including BCG X broad credentials and narrative decks, priority client references, Leadership forum content and ensure Managing Directors and Partners (MDPs) have full access to relevant commercial materials through Vantage, PA teams and self-service tools like NAVI. Support the development of offer specific content in partnership with PA Business Development, Offer Management and BCG Vantage teams. Competitive intelligence: Gather and analyze information on competitive offers on differentiating IP or business models of key competitors on adhoc basis as asked, eg to provide recommendations on gaps for increased investment - including by collaborating with offer teams, marketing or other teams who run similar analyses. Cross-functional collaboration: Work with the BCG X PA Activation team on Industry and Functional Practice priorities for X powered offers and align on specific go-to-market plans that PAs are driving and how to integrate X (incl. customized content needed, specific campaigns, priority clients). Knowledge Management: Work closely with the PA teams and BCG Vantage to align on top commercial priorities. Work with the BCG Vantage to ensure key knowledge assets are up-todate and accessible to all MDPs via Case Team Services and other key PA channels As part of the Business Development BCG community, you will work with your BD manager colleagues and contribute to the testing / refining and exchange of best practices across the community ensuring we are upskilling and educating the broader community on how to activate BCG X in their offers and priority topic/sectors. At BCG X, we're building tomorrow with 3,000+ people across more than 30 countries. Our customizable suite of AI and digital products in personalization, pricing and promotion, supply chain, sustainability, and more, help our clients enable transformations at scale across industries and functions, unlocking real competitive advantage. You're good at Thriving in fast-paced complex environments, proactively navigating ambiguous situations and managing multiple priorities You have strong project management skills, with ability to set the strategic agenda and yet manage details Engaging senior stakeholders, influencing in clarifying problems and developing solutions, with a strong presence and maturity Demonstrating excellent writing and verbal communication skills, crafting compelling Go-ToMarket material, with effective story lining and impactful slides Conducting analyses, applying business sense, delivering intellectually robust output and synthesizing complex topics effectively Staying organized amidst a high volume of complex projects and stakeholders Collaborating across global teams and across seniority levels What You'll Bring 5-8 years of relevant experience, e.g., as a senior consultant in strategy consulting or experienced manager in business development or marketing. Consulting industry experience, especially at BCG, is a plus. Master's degree preferred in Business or Marketing focus. Ability to contribute to strategic agenda setting Ability to lead projects fully independently, resolving complex problems with business acumen and providing direction to others Strong writing and storytelling skills Strong interpersonal and stakeholder engagement skills Advanced knowledge in PowerPoint and Excel Who You'll Work With The Business Development Manager will report to BCG X Global Portfolio Strategy and PA Commercial Activation Senior Director, and work in close partnership with BCG X Business Development leadership and broader team. You will also collaborate with PA and BCG X Marketing teams, Managing Directors and Partners and their teams for client reference and other key business development content. For daily business, the candidate collaborates closely with Practice Area Activation team, Marketers and Knowledge Experts as well as their peers from across 20+ Industry and Functional Practice Area teams. Further collaboration with other global and regional BCG teams occurs as needed. Additional info BCG X Operations team drive BCG X growth and ensure we are operating responsively and efficiently. As a member of this team, you will contribute directly to the success of our business through a number of roles, including content development, process management, marketing, meeting and internal/external communications. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 03, 2025
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Business Development Manager within BCG X you will work closely with the BCG X Business Development Chair and Executive Director and PA Activation team in development of BCG's X go to market initiatives and content. You will also work closely with Vantage, PA Marketing and BCG X Marketing teams. More specifically, activities will include but are not limited to: Business development: Support leadership in business development planning and tracking, including aligning on priority offerings that require X branded content, ensuring the right stakeholders drive that content creation including engaging with PA Vantage teams, PA marketing or X marketing for support and visibility as needed. Identify key BD cross-PA initiatives and how X can be integrated into these (e.g. LeapFrog) Go-to-market: Actively support creation of go-to-market materials including BCG X broad credentials and narrative decks, priority client references, Leadership forum content and ensure Managing Directors and Partners (MDPs) have full access to relevant commercial materials through Vantage, PA teams and self-service tools like NAVI. Support the development of offer specific content in partnership with PA Business Development, Offer Management and BCG Vantage teams. Competitive intelligence: Gather and analyze information on competitive offers on differentiating IP or business models of key competitors on adhoc basis as asked, eg to provide recommendations on gaps for increased investment - including by collaborating with offer teams, marketing or other teams who run similar analyses. Cross-functional collaboration: Work with the BCG X PA Activation team on Industry and Functional Practice priorities for X powered offers and align on specific go-to-market plans that PAs are driving and how to integrate X (incl. customized content needed, specific campaigns, priority clients). Knowledge Management: Work closely with the PA teams and BCG Vantage to align on top commercial priorities. Work with the BCG Vantage to ensure key knowledge assets are up-todate and accessible to all MDPs via Case Team Services and other key PA channels As part of the Business Development BCG community, you will work with your BD manager colleagues and contribute to the testing / refining and exchange of best practices across the community ensuring we are upskilling and educating the broader community on how to activate BCG X in their offers and priority topic/sectors. At BCG X, we're building tomorrow with 3,000+ people across more than 30 countries. Our customizable suite of AI and digital products in personalization, pricing and promotion, supply chain, sustainability, and more, help our clients enable transformations at scale across industries and functions, unlocking real competitive advantage. You're good at Thriving in fast-paced complex environments, proactively navigating ambiguous situations and managing multiple priorities You have strong project management skills, with ability to set the strategic agenda and yet manage details Engaging senior stakeholders, influencing in clarifying problems and developing solutions, with a strong presence and maturity Demonstrating excellent writing and verbal communication skills, crafting compelling Go-ToMarket material, with effective story lining and impactful slides Conducting analyses, applying business sense, delivering intellectually robust output and synthesizing complex topics effectively Staying organized amidst a high volume of complex projects and stakeholders Collaborating across global teams and across seniority levels What You'll Bring 5-8 years of relevant experience, e.g., as a senior consultant in strategy consulting or experienced manager in business development or marketing. Consulting industry experience, especially at BCG, is a plus. Master's degree preferred in Business or Marketing focus. Ability to contribute to strategic agenda setting Ability to lead projects fully independently, resolving complex problems with business acumen and providing direction to others Strong writing and storytelling skills Strong interpersonal and stakeholder engagement skills Advanced knowledge in PowerPoint and Excel Who You'll Work With The Business Development Manager will report to BCG X Global Portfolio Strategy and PA Commercial Activation Senior Director, and work in close partnership with BCG X Business Development leadership and broader team. You will also collaborate with PA and BCG X Marketing teams, Managing Directors and Partners and their teams for client reference and other key business development content. For daily business, the candidate collaborates closely with Practice Area Activation team, Marketers and Knowledge Experts as well as their peers from across 20+ Industry and Functional Practice Area teams. Further collaboration with other global and regional BCG teams occurs as needed. Additional info BCG X Operations team drive BCG X growth and ensure we are operating responsively and efficiently. As a member of this team, you will contribute directly to the success of our business through a number of roles, including content development, process management, marketing, meeting and internal/external communications. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.