Lead Salesforce Administrator, Europe at Circle - United Kingdom Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology. What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for: You will play a critical role in driving the effectiveness of our Salesforce ecosystem across Sales Cloud, Service Cloud, and Experience Cloud in the Europe region. As a key member of the Revenue Operations team, you will partner closely with cross-functional stakeholders to deliver scalable solutions, streamline complex workflows, and ensure Salesforce is a high-performing, reliable foundation for our go-to-market teams. What you'll work on: Build, maintain, and optimize Salesforce Flows, validation rules, custom fields, and automation to support end-to-end revenue operations Translate business requirements into scalable technical solutions across Sales Cloud, Service Cloud, and custom objects Configure and manage Experience Cloud to support seamless Help Center experiences for both internal and external users Manage the end-to-end lifecycle of Salesforce enhancements, including intake, testing, communication, and deployment Collaborate with cross-functional teams on workflows supporting onboarding, sales processes, partner programs, and customer care Support and manage integrations with tools such as HubSpot, Gong, DocuSign, and others Contribute to the Salesforce roadmap by prioritizing requests, managing backlogs, and driving key projects in partnership with the Revenue Operations team Apply agile project management practices such as sprint planning, documentation, retrospectives, and status updates Manage declarative configurations and, where needed, grow into APEX, SOQL, or custom development to support complex solutions What you'll bring to Circle: Core Requirements 7+ years of hands on Salesforce administration experience, including Sales Cloud, Service Cloud, and Experience Cloud Proven ability to design and implement scalable Flows and automation in Salesforce Experience configuring Help Center or Experience Cloud sites and managing user permissions Deep understanding of CRM architecture, data models, and permissioning best practices Strong project management and communication skills to manage timelines, backlogs, and stakeholder needs Experience/familiarity with Slack, Apple MacOS and GSuite. Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts Preferred Requirements Additional certifications such as Platform App Builder, Advanced Admin, or Experience Cloud a plus Curiosity and technical proficiency, with interest or experience in APEX, SOQL, or Git-based version control Exposure to Lightning Web Components (LWC) in a business setting Background supporting go-to-market functions in a regulated or FinTech environment Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
Jan 20, 2026
Full time
Lead Salesforce Administrator, Europe at Circle - United Kingdom Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology. What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for: You will play a critical role in driving the effectiveness of our Salesforce ecosystem across Sales Cloud, Service Cloud, and Experience Cloud in the Europe region. As a key member of the Revenue Operations team, you will partner closely with cross-functional stakeholders to deliver scalable solutions, streamline complex workflows, and ensure Salesforce is a high-performing, reliable foundation for our go-to-market teams. What you'll work on: Build, maintain, and optimize Salesforce Flows, validation rules, custom fields, and automation to support end-to-end revenue operations Translate business requirements into scalable technical solutions across Sales Cloud, Service Cloud, and custom objects Configure and manage Experience Cloud to support seamless Help Center experiences for both internal and external users Manage the end-to-end lifecycle of Salesforce enhancements, including intake, testing, communication, and deployment Collaborate with cross-functional teams on workflows supporting onboarding, sales processes, partner programs, and customer care Support and manage integrations with tools such as HubSpot, Gong, DocuSign, and others Contribute to the Salesforce roadmap by prioritizing requests, managing backlogs, and driving key projects in partnership with the Revenue Operations team Apply agile project management practices such as sprint planning, documentation, retrospectives, and status updates Manage declarative configurations and, where needed, grow into APEX, SOQL, or custom development to support complex solutions What you'll bring to Circle: Core Requirements 7+ years of hands on Salesforce administration experience, including Sales Cloud, Service Cloud, and Experience Cloud Proven ability to design and implement scalable Flows and automation in Salesforce Experience configuring Help Center or Experience Cloud sites and managing user permissions Deep understanding of CRM architecture, data models, and permissioning best practices Strong project management and communication skills to manage timelines, backlogs, and stakeholder needs Experience/familiarity with Slack, Apple MacOS and GSuite. Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts Preferred Requirements Additional certifications such as Platform App Builder, Advanced Admin, or Experience Cloud a plus Curiosity and technical proficiency, with interest or experience in APEX, SOQL, or Git-based version control Exposure to Lightning Web Components (LWC) in a business setting Background supporting go-to-market functions in a regulated or FinTech environment Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Salesforce Product Owner. In this pivotal role, you will oversee the roadmap and operational management of the firm's Salesforce platform, ensuring that it seamlessly supports end-to-end business processes. You will be collaborating with senior leadership, finance, operations, and external partners to optimize workflows and enhance user experience across the organization. Your contributions will lead to data-driven decisions and successful project delivery. By continuously evaluating industry trends and platform capabilities, you will recommend strategic improvements that keep our operational framework at the forefront of effectiveness. Accountabilities Own the Salesforce product roadmap and enhancement backlog Manage and prioritize the product backlog using Agile methodologies Lead an enterprise applications Steering Committee Ensure support for integrated processes across sales, operations, and finance Manage day-to-day Salesforce administration including users and data integrity Translate business needs into clear user requirements and stories Coordinate and manage external developers and contractors Provide training and support to enhance user adoption Requirements 5-10 years of Salesforce experience in administration, product ownership, or business analysis Proficiency with Salesforce Lightning, flows, and custom objects Experience with Agile processes and product backlog management Strong understanding of data quality best practices Ability to translate business needs into clear requirements Excellent communication skills to interact with stakeholders at all levels Bachelor's degree in computer science or related field Salesforce Certified Administrator required Benefits Competitive salary ranging from $125,000 to $150,000 Performance bonuses available Comprehensive benefits package including health and retirement plans Opportunities for professional growth and development Flexible working hours and remote work options Supportive and inclusive company culture Access to continuous learning resources and training Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 19, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Salesforce Product Owner. In this pivotal role, you will oversee the roadmap and operational management of the firm's Salesforce platform, ensuring that it seamlessly supports end-to-end business processes. You will be collaborating with senior leadership, finance, operations, and external partners to optimize workflows and enhance user experience across the organization. Your contributions will lead to data-driven decisions and successful project delivery. By continuously evaluating industry trends and platform capabilities, you will recommend strategic improvements that keep our operational framework at the forefront of effectiveness. Accountabilities Own the Salesforce product roadmap and enhancement backlog Manage and prioritize the product backlog using Agile methodologies Lead an enterprise applications Steering Committee Ensure support for integrated processes across sales, operations, and finance Manage day-to-day Salesforce administration including users and data integrity Translate business needs into clear user requirements and stories Coordinate and manage external developers and contractors Provide training and support to enhance user adoption Requirements 5-10 years of Salesforce experience in administration, product ownership, or business analysis Proficiency with Salesforce Lightning, flows, and custom objects Experience with Agile processes and product backlog management Strong understanding of data quality best practices Ability to translate business needs into clear requirements Excellent communication skills to interact with stakeholders at all levels Bachelor's degree in computer science or related field Salesforce Certified Administrator required Benefits Competitive salary ranging from $125,000 to $150,000 Performance bonuses available Comprehensive benefits package including health and retirement plans Opportunities for professional growth and development Flexible working hours and remote work options Supportive and inclusive company culture Access to continuous learning resources and training Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Senior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll lead the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role ideal for someone who's confident in breaking down requirements, managing sprint delivery, and translating platform vision into tangible outcomes - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Drive the intake, analysis, and execution of Salesforce change requests - translating business needs into scalable, maintainable solutions. Act as point of contact for complex platform issues, ensuring rapid root-cause resolution and clear communication. Lead the full lifecycle of enhancements: scope requirements, design solutions, configure and build, test, and deploy. Own the configuration of Sales Cloud and/or Service Cloud - including custom objects, automation logic, validation rules, permission structures, and reporting models. Actively manage technical debt and ensure long-term platform scalability. Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows. Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability. Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams. Create and maintain reports, dashboards, and list views to support business reporting needs. Support UAT, bug resolution, and user onboarding for all new platform capabilities. Identify and implement opportunities for process automation using Flow, approval workflows, and custom notifications. KEY REQUIREMENTS Have 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools. Understand how to balance technical debt, speed, and clean design in a fast-paced environment. Thrive in cross-functional teams and are comfortable working with stakeholders across sales, operations, and support. Have experience working in agile environments using tools like Asana. Are proactive, pragmatic, and focused on outcomes, not just shipping code. Have a good understanding of process automation tools (e.g., Flows, Validation Rules) and are confident creating robust and scalable solutions to achieve business goals. Are able to create reports, dashboards, and list views for various use cases and business stakeholders. Have Salesforce Administrator Certification or equivalent hands-on credibility. BONUS POINTS Work closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows. Experience in a development capacity, including working with Apex and Lightning Web Components (LWC). Experience supporting Salesforce integrations with other business systems. Additional certifications such as Advanced Administrator and Platform App Builder. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Jan 16, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Senior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll lead the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role ideal for someone who's confident in breaking down requirements, managing sprint delivery, and translating platform vision into tangible outcomes - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Drive the intake, analysis, and execution of Salesforce change requests - translating business needs into scalable, maintainable solutions. Act as point of contact for complex platform issues, ensuring rapid root-cause resolution and clear communication. Lead the full lifecycle of enhancements: scope requirements, design solutions, configure and build, test, and deploy. Own the configuration of Sales Cloud and/or Service Cloud - including custom objects, automation logic, validation rules, permission structures, and reporting models. Actively manage technical debt and ensure long-term platform scalability. Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows. Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability. Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams. Create and maintain reports, dashboards, and list views to support business reporting needs. Support UAT, bug resolution, and user onboarding for all new platform capabilities. Identify and implement opportunities for process automation using Flow, approval workflows, and custom notifications. KEY REQUIREMENTS Have 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools. Understand how to balance technical debt, speed, and clean design in a fast-paced environment. Thrive in cross-functional teams and are comfortable working with stakeholders across sales, operations, and support. Have experience working in agile environments using tools like Asana. Are proactive, pragmatic, and focused on outcomes, not just shipping code. Have a good understanding of process automation tools (e.g., Flows, Validation Rules) and are confident creating robust and scalable solutions to achieve business goals. Are able to create reports, dashboards, and list views for various use cases and business stakeholders. Have Salesforce Administrator Certification or equivalent hands-on credibility. BONUS POINTS Work closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows. Experience in a development capacity, including working with Apex and Lightning Web Components (LWC). Experience supporting Salesforce integrations with other business systems. Additional certifications such as Advanced Administrator and Platform App Builder. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
.Salesforce Administrator page is loaded Salesforce Administratorlocations: Remote, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: R25\_Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Sales Force Administrator Location: Hybrid Package: Negotiable + Benefits The day to day: We are looking for a hands-on Salesforce Administrator to work as part of our collaborative team, supporting CRM activities and ensuring the Salesforce platform meets business needs. You will work closely with the heads of various departments - including marketing, sales, finance, and our website team - to help deliver effective Salesforce solutions. Key Responsibilities Design, build, and maintain Salesforce Flows to automate business processes. Migrate existing workflows and process builders to Flows. Work with key stakeholders to deliver new objects and automation that enhance our CRM capabilities. Work alongside the development team to support the delivery and maintenance of our Salesforce technology platform. Organise and maintain CRM data with a focus on data integrity and structure. Analyse data to provide actionable insights on client and prospect behaviour. Build and maintain reports and dashboards for multiple business areas. Assist with Salesforce training and user onboarding. Support Apex development by following best practices and building/testing Apex test classes to ensure robust deployments. About you: Extensive experience of Salesforce administration experience. Experience working within a broader digital or technology team, collaborating with developers and stakeholders. Strong analytical and numerical skills. Proven experience designing and building Salesforce Flows; capable of migrating workflows and process builders to Flows. Ability to organise data in an object-oriented manner. Experience using Workbench and proficiency with SOQL queries. Experience managing sandbox environments and deploying changes using DevOps or other deployment tools such as Gearset. Competence in building all types of Salesforce reports. Understanding of Apex and the ability to write and execute Apex test classes with adequate code coverage. Experience integrating Salesforce data with other platforms via APIs is a plus. Experience with Jira is a plus. Salesforce Administrator and Salesforce App Builder certifications are a plus. Experience in Financial Services is advantageous but not required The rewards: A negotiable basic salary and all the normal benefits you'd expect (Holiday, company pension etc.) A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff A flexible working methodology to enable you to be where you need to be, if you don't need to be in an office then don't, if you want to be in an office your welcome to use one. An environment built around supporting and developing our staff with funding available for relevant professional qualifications.We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world's largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates-not employees, and leaders-not managers. Everything we do is about the greater "WE"-never "me."While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission-always doing what is best for our customers.
Jan 14, 2026
Full time
.Salesforce Administrator page is loaded Salesforce Administratorlocations: Remote, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: R25\_Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Sales Force Administrator Location: Hybrid Package: Negotiable + Benefits The day to day: We are looking for a hands-on Salesforce Administrator to work as part of our collaborative team, supporting CRM activities and ensuring the Salesforce platform meets business needs. You will work closely with the heads of various departments - including marketing, sales, finance, and our website team - to help deliver effective Salesforce solutions. Key Responsibilities Design, build, and maintain Salesforce Flows to automate business processes. Migrate existing workflows and process builders to Flows. Work with key stakeholders to deliver new objects and automation that enhance our CRM capabilities. Work alongside the development team to support the delivery and maintenance of our Salesforce technology platform. Organise and maintain CRM data with a focus on data integrity and structure. Analyse data to provide actionable insights on client and prospect behaviour. Build and maintain reports and dashboards for multiple business areas. Assist with Salesforce training and user onboarding. Support Apex development by following best practices and building/testing Apex test classes to ensure robust deployments. About you: Extensive experience of Salesforce administration experience. Experience working within a broader digital or technology team, collaborating with developers and stakeholders. Strong analytical and numerical skills. Proven experience designing and building Salesforce Flows; capable of migrating workflows and process builders to Flows. Ability to organise data in an object-oriented manner. Experience using Workbench and proficiency with SOQL queries. Experience managing sandbox environments and deploying changes using DevOps or other deployment tools such as Gearset. Competence in building all types of Salesforce reports. Understanding of Apex and the ability to write and execute Apex test classes with adequate code coverage. Experience integrating Salesforce data with other platforms via APIs is a plus. Experience with Jira is a plus. Salesforce Administrator and Salesforce App Builder certifications are a plus. Experience in Financial Services is advantageous but not required The rewards: A negotiable basic salary and all the normal benefits you'd expect (Holiday, company pension etc.) A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff A flexible working methodology to enable you to be where you need to be, if you don't need to be in an office then don't, if you want to be in an office your welcome to use one. An environment built around supporting and developing our staff with funding available for relevant professional qualifications.We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world's largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates-not employees, and leaders-not managers. Everything we do is about the greater "WE"-never "me."While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission-always doing what is best for our customers.
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Jan 13, 2026
Full time
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
About Chainlink Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi. Many of the world's largest financial services institutions have also adopted Chainlink's standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link. About the Role We are hiring a Senior Analyst, Sales Strategy & Operations to serve as a strategic Business Partner to Chainlink's BUILD and SCALE programs-two of our most critical ecosystem growth initiatives. This role sits within the Sales Strategy & Operations team and works closely with Program Leads, GTM leadership, Product, RevOps, and Data teams to ensure these programs scale efficiently, intelligently, and sustainably. This role will help translate program strategy into execution by designing workflows, building data visibility, and ensuring partner performance is tracked, understood, and actioned. This role is ideal for someone who thrives in ambiguity, enjoys building from first principles, and wants to apply modern tooling to unlock step-function improvements in GTM effectiveness. Your Impact Act as a strategic Business Partner to BUILD and SCALE Program Leads, translating priorities into clear operational workflows and execution plans. Design and implement standardized onboarding, tracking, and reporting processes that support partner growth and program scale. Identify friction points across BUILD and SCALE workflows and deploy automation and AI-driven solutions to materially improve GTM efficiency. Build dashboards and insight frameworks that provide leadership with real-time visibility into partner health, engagement, and pipeline performance. Surface trends, risks, and expansion opportunities across the partner ecosystem, delivering actionable recommendations to GTM and Product leadership. Partner cross-functionally with DS&A, Product, and Engineering to ensure data accuracy, tooling alignment, and scalable execution. Requirements Hands-on experience designing and implementing automation workflows (e.g., Zapier, Make, or similar tools) that measurably improve operational efficiency at scale. Proven experience operating as a Business Partner or in a GTM-adjacent role, independently supporting Sales, Partnerships, or Program teams with structured processes and insights. Strong ability to leverage AI/LLM tools to scale operations, including AI-driven summaries, research workflows, insights generation, or reporting automation. Demonstrated systems-thinking and problem-solving ability, with a track record of breaking down ambiguous problems and driving end-to-end solutions with minimal oversight. Strong cross-functional communication skills, with experience aligning stakeholders across Sales, Product, and Data teams. Experience in Web3 or TradFi, with enough domain understanding to contextualize GTM motions and partner ecosystem dynamics. Preferred Skills Experience building dashboards or data workflows using SQL, GBQ, or similar tools, and translating complex data into clear insights. Familiarity with Salesforce objects, pipelines, and reporting, enabling effective collaboration with RevOps and SOP teams. Experience implementing automation or AI solutions within a scaling GTM organization, beyond individual productivity use cases. Technical literacy around blockchain infrastructure, developer ecosystems, or smart contracts, and/or prior experience supporting partner or ecosystem programs in high-growth environments. All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date. Commitment to Equal Opportunity Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form. Global Data Privacy Notice for Job Candidates and Applicants Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.
Jan 11, 2026
Full time
About Chainlink Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi. Many of the world's largest financial services institutions have also adopted Chainlink's standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link. About the Role We are hiring a Senior Analyst, Sales Strategy & Operations to serve as a strategic Business Partner to Chainlink's BUILD and SCALE programs-two of our most critical ecosystem growth initiatives. This role sits within the Sales Strategy & Operations team and works closely with Program Leads, GTM leadership, Product, RevOps, and Data teams to ensure these programs scale efficiently, intelligently, and sustainably. This role will help translate program strategy into execution by designing workflows, building data visibility, and ensuring partner performance is tracked, understood, and actioned. This role is ideal for someone who thrives in ambiguity, enjoys building from first principles, and wants to apply modern tooling to unlock step-function improvements in GTM effectiveness. Your Impact Act as a strategic Business Partner to BUILD and SCALE Program Leads, translating priorities into clear operational workflows and execution plans. Design and implement standardized onboarding, tracking, and reporting processes that support partner growth and program scale. Identify friction points across BUILD and SCALE workflows and deploy automation and AI-driven solutions to materially improve GTM efficiency. Build dashboards and insight frameworks that provide leadership with real-time visibility into partner health, engagement, and pipeline performance. Surface trends, risks, and expansion opportunities across the partner ecosystem, delivering actionable recommendations to GTM and Product leadership. Partner cross-functionally with DS&A, Product, and Engineering to ensure data accuracy, tooling alignment, and scalable execution. Requirements Hands-on experience designing and implementing automation workflows (e.g., Zapier, Make, or similar tools) that measurably improve operational efficiency at scale. Proven experience operating as a Business Partner or in a GTM-adjacent role, independently supporting Sales, Partnerships, or Program teams with structured processes and insights. Strong ability to leverage AI/LLM tools to scale operations, including AI-driven summaries, research workflows, insights generation, or reporting automation. Demonstrated systems-thinking and problem-solving ability, with a track record of breaking down ambiguous problems and driving end-to-end solutions with minimal oversight. Strong cross-functional communication skills, with experience aligning stakeholders across Sales, Product, and Data teams. Experience in Web3 or TradFi, with enough domain understanding to contextualize GTM motions and partner ecosystem dynamics. Preferred Skills Experience building dashboards or data workflows using SQL, GBQ, or similar tools, and translating complex data into clear insights. Familiarity with Salesforce objects, pipelines, and reporting, enabling effective collaboration with RevOps and SOP teams. Experience implementing automation or AI solutions within a scaling GTM organization, beyond individual productivity use cases. Technical literacy around blockchain infrastructure, developer ecosystems, or smart contracts, and/or prior experience supporting partner or ecosystem programs in high-growth environments. All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date. Commitment to Equal Opportunity Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form. Global Data Privacy Notice for Job Candidates and Applicants Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.
An opportunity for an SC-cleared Senior BI Analyst / Platform Lead to join a mature, well-established delivery team supporting a mission-critical, secure on-premise data and reporting platform for a major UK defence organisation. This role is less about green-field development and more focused on the ongoing management, optimisation, and evolution of a live BI environment. You will act as a trusted interface between technical teams, civil servants, and operational end-users ensuring the platform remains secure, performant, and aligned to changing business and operational needs. The successful candidate will bring strong BI architecture awareness, analytical capability, and stakeholder management skills, alongside deep hands-on experience of SQL Server, SSIS, SSAS and Power BI in high-assurance environments. Role Overview Own and manage the day-to-day health, performance, and roadmap of a secure, on-premise BI and data platform Act as a technical authority and analytical partner for stakeholders, translating operational and policy requirements into sustainable reporting and data solutions Lead continuous improvement initiatives, including data quality, model optimisation, security hardening, and reporting usability Support and enhance existing ETL pipelines, semantic models and reports rather than focusing on large-scale rebuilds Provide ongoing support, troubleshooting, and optimisation for business-critical dashboards and datasets Work closely with civil servants, analysts and operational users to ensure insights are trusted, accessible and actionable Ensure the platform remains compliant with GDS standards, security policies, and defence assurance requirements Key Responsibilities Platform Ownership & Continuous Improvement Own the on-prem BI estate, including SQL Server, SSIS, SSAS (Tabular), and Power BI Report Server Proactively identify and implement improvements to performance, resilience, data quality, and security Manage technical debt and incremental enhancements in a controlled, low-risk manner Ensure robust monitoring, logging, and operational support processes are in place Stakeholder & User Engagement Act as a trusted BI partner to business and operational stakeholders Run requirement-gathering sessions and translate needs into analytical solutions rather than raw development tasks Support users in understanding data, metrics, and limitations of the platform Balance competing priorities across multiple user groups in a secure environment Analytical & Reporting Capability Maintain and evolve SSAS Tabular models, measures and KPIs using DAX Ensure reporting logic is consistent, auditable, and aligned to operational definitions Oversee data ingestion, cleansing and transformation processes to ensure reliable downstream reporting Support analysts and end users with complex data questions and ad-hoc analysis Governance, Security & Assurance Ensure alignment with GDS standards, internal data governance, and defence security policies Manage access control and authentication using Active Directory Support audits, assurance activities and documentation required in high-security environments Champion best practice in secure on-prem BI delivery Required Skills & Experience Core Experience Strong experience managing and supporting secure, on-premise BI platforms Advanced SQL Server expertise (2019+): Engine, Security, Jobs, Objects, Performance tuning Strong experience with SSIS (data ingestion, transformation, cleansing and scheduling) Strong understanding of SSAS Tabular models and semantic layer design Advanced use of DAX to deliver robust, maintainable business logic Hands-on experience with Power BI Report Server (on-prem) administration and configuration Experience working in UK Government environments to GDS standards Confident working with Active Directory for authentication and role-based access Analytical & Soft Skills Proven ability to operate as a bridge between technical teams and non-technical stakeholders Strong analytical mindset with a focus on insight, usability and data quality Experience supporting live systems with ongoing improvement rather than project-only delivery Comfortable working in structured, assurance-led environments with formal governance Experience in Defence or Military settings Exposure to information assurance, data classification and secure environments Experience mentoring junior analysts or developers Security & Location Active SC clearance required Candidates must be UK-based Hybrid working with occasional travel to Hampshire (secure site) Commercials Day rate: Up to £550 (Outside IR35) Start date: ASAP Duration:12 months (initial), with strong likelihood of extension
Jan 10, 2026
Full time
An opportunity for an SC-cleared Senior BI Analyst / Platform Lead to join a mature, well-established delivery team supporting a mission-critical, secure on-premise data and reporting platform for a major UK defence organisation. This role is less about green-field development and more focused on the ongoing management, optimisation, and evolution of a live BI environment. You will act as a trusted interface between technical teams, civil servants, and operational end-users ensuring the platform remains secure, performant, and aligned to changing business and operational needs. The successful candidate will bring strong BI architecture awareness, analytical capability, and stakeholder management skills, alongside deep hands-on experience of SQL Server, SSIS, SSAS and Power BI in high-assurance environments. Role Overview Own and manage the day-to-day health, performance, and roadmap of a secure, on-premise BI and data platform Act as a technical authority and analytical partner for stakeholders, translating operational and policy requirements into sustainable reporting and data solutions Lead continuous improvement initiatives, including data quality, model optimisation, security hardening, and reporting usability Support and enhance existing ETL pipelines, semantic models and reports rather than focusing on large-scale rebuilds Provide ongoing support, troubleshooting, and optimisation for business-critical dashboards and datasets Work closely with civil servants, analysts and operational users to ensure insights are trusted, accessible and actionable Ensure the platform remains compliant with GDS standards, security policies, and defence assurance requirements Key Responsibilities Platform Ownership & Continuous Improvement Own the on-prem BI estate, including SQL Server, SSIS, SSAS (Tabular), and Power BI Report Server Proactively identify and implement improvements to performance, resilience, data quality, and security Manage technical debt and incremental enhancements in a controlled, low-risk manner Ensure robust monitoring, logging, and operational support processes are in place Stakeholder & User Engagement Act as a trusted BI partner to business and operational stakeholders Run requirement-gathering sessions and translate needs into analytical solutions rather than raw development tasks Support users in understanding data, metrics, and limitations of the platform Balance competing priorities across multiple user groups in a secure environment Analytical & Reporting Capability Maintain and evolve SSAS Tabular models, measures and KPIs using DAX Ensure reporting logic is consistent, auditable, and aligned to operational definitions Oversee data ingestion, cleansing and transformation processes to ensure reliable downstream reporting Support analysts and end users with complex data questions and ad-hoc analysis Governance, Security & Assurance Ensure alignment with GDS standards, internal data governance, and defence security policies Manage access control and authentication using Active Directory Support audits, assurance activities and documentation required in high-security environments Champion best practice in secure on-prem BI delivery Required Skills & Experience Core Experience Strong experience managing and supporting secure, on-premise BI platforms Advanced SQL Server expertise (2019+): Engine, Security, Jobs, Objects, Performance tuning Strong experience with SSIS (data ingestion, transformation, cleansing and scheduling) Strong understanding of SSAS Tabular models and semantic layer design Advanced use of DAX to deliver robust, maintainable business logic Hands-on experience with Power BI Report Server (on-prem) administration and configuration Experience working in UK Government environments to GDS standards Confident working with Active Directory for authentication and role-based access Analytical & Soft Skills Proven ability to operate as a bridge between technical teams and non-technical stakeholders Strong analytical mindset with a focus on insight, usability and data quality Experience supporting live systems with ongoing improvement rather than project-only delivery Comfortable working in structured, assurance-led environments with formal governance Experience in Defence or Military settings Exposure to information assurance, data classification and secure environments Experience mentoring junior analysts or developers Security & Location Active SC clearance required Candidates must be UK-based Hybrid working with occasional travel to Hampshire (secure site) Commercials Day rate: Up to £550 (Outside IR35) Start date: ASAP Duration:12 months (initial), with strong likelihood of extension
Senior Salesforce Developer 700 p/d Outside IR36 Remote Overview: Our client, a global technology consultancy, is delivering a greenfield Salesforce CRM platform for multiple customers within the electricity and utilities sector. They are seeking a Senior Salesforce Developer to own and deliver the end-to-end build of a Salesforce CRM solution from scratch. This role blends hands-on Salesforce development with technical leadership, acting as the bridge between business requirements, technical delivery teams, and client stakeholders. Key Responsibilities: Design, build, and deliver a greenfield Salesforce CRM platform based on detailed business and technical requirements. Own the full Salesforce development lifecycle, from solution design through to configuration, custom development, testing, and deployment. Develop custom Salesforce functionality using Apex, Lightning Web Components (LWC), Flows, and automation. Define and manage Salesforce data models, security, workflows, and custom objects. Integrate Salesforce with external billing, operational, and data platforms. Partner closely with business analysts, product owners, and client stakeholders to deliver scalable, high-quality solutions. Support multiple customer environments within the utilities and energy sector. Contribute to architectural decisions and long-term Salesforce platform strategy. Produce technical documentation and support knowledge transfer across teams. Essential Skills & Experience: Strong commercial experience as a Salesforce Developer. Proven track record delivering greenfield Salesforce CRM implementations. Advanced hands-on experience with Apex, Lightning Web Components (LWC), and Salesforce APIs. Strong experience integrating Salesforce with external systems. Solid understanding of Salesforce security, automation, data models, and best practices. Experience within utilities, energy, or other regulated industries. Exposure to billing, market, or operational system integrations. Contract Details: 700 p/d Outside IR35 6 Months Contract Fully Remote Senior Salesforce Developer 700 p/d Outside IR36 Remote
Jan 09, 2026
Contractor
Senior Salesforce Developer 700 p/d Outside IR36 Remote Overview: Our client, a global technology consultancy, is delivering a greenfield Salesforce CRM platform for multiple customers within the electricity and utilities sector. They are seeking a Senior Salesforce Developer to own and deliver the end-to-end build of a Salesforce CRM solution from scratch. This role blends hands-on Salesforce development with technical leadership, acting as the bridge between business requirements, technical delivery teams, and client stakeholders. Key Responsibilities: Design, build, and deliver a greenfield Salesforce CRM platform based on detailed business and technical requirements. Own the full Salesforce development lifecycle, from solution design through to configuration, custom development, testing, and deployment. Develop custom Salesforce functionality using Apex, Lightning Web Components (LWC), Flows, and automation. Define and manage Salesforce data models, security, workflows, and custom objects. Integrate Salesforce with external billing, operational, and data platforms. Partner closely with business analysts, product owners, and client stakeholders to deliver scalable, high-quality solutions. Support multiple customer environments within the utilities and energy sector. Contribute to architectural decisions and long-term Salesforce platform strategy. Produce technical documentation and support knowledge transfer across teams. Essential Skills & Experience: Strong commercial experience as a Salesforce Developer. Proven track record delivering greenfield Salesforce CRM implementations. Advanced hands-on experience with Apex, Lightning Web Components (LWC), and Salesforce APIs. Strong experience integrating Salesforce with external systems. Solid understanding of Salesforce security, automation, data models, and best practices. Experience within utilities, energy, or other regulated industries. Exposure to billing, market, or operational system integrations. Contract Details: 700 p/d Outside IR35 6 Months Contract Fully Remote Senior Salesforce Developer 700 p/d Outside IR36 Remote
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jan 09, 2026
Full time
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
