An opportunity for an SC-cleared Senior BI Analyst / Platform Lead to join a mature, well-established delivery team supporting a mission-critical, secure on-premise data and reporting platform for a major UK defence organisation. This role is less about green-field development and more focused on the ongoing management, optimisation, and evolution of a live BI environment. You will act as a trusted interface between technical teams, civil servants, and operational end-users ensuring the platform remains secure, performant, and aligned to changing business and operational needs. The successful candidate will bring strong BI architecture awareness, analytical capability, and stakeholder management skills, alongside deep hands-on experience of SQL Server, SSIS, SSAS and Power BI in high-assurance environments. Role Overview Own and manage the day-to-day health, performance, and roadmap of a secure, on-premise BI and data platform Act as a technical authority and analytical partner for stakeholders, translating operational and policy requirements into sustainable reporting and data solutions Lead continuous improvement initiatives, including data quality, model optimisation, security hardening, and reporting usability Support and enhance existing ETL pipelines, semantic models and reports rather than focusing on large-scale rebuilds Provide ongoing support, troubleshooting, and optimisation for business-critical dashboards and datasets Work closely with civil servants, analysts and operational users to ensure insights are trusted, accessible and actionable Ensure the platform remains compliant with GDS standards, security policies, and defence assurance requirements Key Responsibilities Platform Ownership & Continuous Improvement Own the on-prem BI estate, including SQL Server, SSIS, SSAS (Tabular), and Power BI Report Server Proactively identify and implement improvements to performance, resilience, data quality, and security Manage technical debt and incremental enhancements in a controlled, low-risk manner Ensure robust monitoring, logging, and operational support processes are in place Stakeholder & User Engagement Act as a trusted BI partner to business and operational stakeholders Run requirement-gathering sessions and translate needs into analytical solutions rather than raw development tasks Support users in understanding data, metrics, and limitations of the platform Balance competing priorities across multiple user groups in a secure environment Analytical & Reporting Capability Maintain and evolve SSAS Tabular models, measures and KPIs using DAX Ensure reporting logic is consistent, auditable, and aligned to operational definitions Oversee data ingestion, cleansing and transformation processes to ensure reliable downstream reporting Support analysts and end users with complex data questions and ad-hoc analysis Governance, Security & Assurance Ensure alignment with GDS standards, internal data governance, and defence security policies Manage access control and authentication using Active Directory Support audits, assurance activities and documentation required in high-security environments Champion best practice in secure on-prem BI delivery Required Skills & Experience Core Experience Strong experience managing and supporting secure, on-premise BI platforms Advanced SQL Server expertise (2019+): Engine, Security, Jobs, Objects, Performance tuning Strong experience with SSIS (data ingestion, transformation, cleansing and scheduling) Strong understanding of SSAS Tabular models and semantic layer design Advanced use of DAX to deliver robust, maintainable business logic Hands-on experience with Power BI Report Server (on-prem) administration and configuration Experience working in UK Government environments to GDS standards Confident working with Active Directory for authentication and role-based access Analytical & Soft Skills Proven ability to operate as a bridge between technical teams and non-technical stakeholders Strong analytical mindset with a focus on insight, usability and data quality Experience supporting live systems with ongoing improvement rather than project-only delivery Comfortable working in structured, assurance-led environments with formal governance Experience in Defence or Military settings Exposure to information assurance, data classification and secure environments Experience mentoring junior analysts or developers Security & Location Active SC clearance required Candidates must be UK-based Hybrid working with occasional travel to Hampshire (secure site) Commercials Day rate: Up to £550 (Outside IR35) Start date: ASAP Duration:12 months (initial), with strong likelihood of extension
Jan 10, 2026
Full time
An opportunity for an SC-cleared Senior BI Analyst / Platform Lead to join a mature, well-established delivery team supporting a mission-critical, secure on-premise data and reporting platform for a major UK defence organisation. This role is less about green-field development and more focused on the ongoing management, optimisation, and evolution of a live BI environment. You will act as a trusted interface between technical teams, civil servants, and operational end-users ensuring the platform remains secure, performant, and aligned to changing business and operational needs. The successful candidate will bring strong BI architecture awareness, analytical capability, and stakeholder management skills, alongside deep hands-on experience of SQL Server, SSIS, SSAS and Power BI in high-assurance environments. Role Overview Own and manage the day-to-day health, performance, and roadmap of a secure, on-premise BI and data platform Act as a technical authority and analytical partner for stakeholders, translating operational and policy requirements into sustainable reporting and data solutions Lead continuous improvement initiatives, including data quality, model optimisation, security hardening, and reporting usability Support and enhance existing ETL pipelines, semantic models and reports rather than focusing on large-scale rebuilds Provide ongoing support, troubleshooting, and optimisation for business-critical dashboards and datasets Work closely with civil servants, analysts and operational users to ensure insights are trusted, accessible and actionable Ensure the platform remains compliant with GDS standards, security policies, and defence assurance requirements Key Responsibilities Platform Ownership & Continuous Improvement Own the on-prem BI estate, including SQL Server, SSIS, SSAS (Tabular), and Power BI Report Server Proactively identify and implement improvements to performance, resilience, data quality, and security Manage technical debt and incremental enhancements in a controlled, low-risk manner Ensure robust monitoring, logging, and operational support processes are in place Stakeholder & User Engagement Act as a trusted BI partner to business and operational stakeholders Run requirement-gathering sessions and translate needs into analytical solutions rather than raw development tasks Support users in understanding data, metrics, and limitations of the platform Balance competing priorities across multiple user groups in a secure environment Analytical & Reporting Capability Maintain and evolve SSAS Tabular models, measures and KPIs using DAX Ensure reporting logic is consistent, auditable, and aligned to operational definitions Oversee data ingestion, cleansing and transformation processes to ensure reliable downstream reporting Support analysts and end users with complex data questions and ad-hoc analysis Governance, Security & Assurance Ensure alignment with GDS standards, internal data governance, and defence security policies Manage access control and authentication using Active Directory Support audits, assurance activities and documentation required in high-security environments Champion best practice in secure on-prem BI delivery Required Skills & Experience Core Experience Strong experience managing and supporting secure, on-premise BI platforms Advanced SQL Server expertise (2019+): Engine, Security, Jobs, Objects, Performance tuning Strong experience with SSIS (data ingestion, transformation, cleansing and scheduling) Strong understanding of SSAS Tabular models and semantic layer design Advanced use of DAX to deliver robust, maintainable business logic Hands-on experience with Power BI Report Server (on-prem) administration and configuration Experience working in UK Government environments to GDS standards Confident working with Active Directory for authentication and role-based access Analytical & Soft Skills Proven ability to operate as a bridge between technical teams and non-technical stakeholders Strong analytical mindset with a focus on insight, usability and data quality Experience supporting live systems with ongoing improvement rather than project-only delivery Comfortable working in structured, assurance-led environments with formal governance Experience in Defence or Military settings Exposure to information assurance, data classification and secure environments Experience mentoring junior analysts or developers Security & Location Active SC clearance required Candidates must be UK-based Hybrid working with occasional travel to Hampshire (secure site) Commercials Day rate: Up to £550 (Outside IR35) Start date: ASAP Duration:12 months (initial), with strong likelihood of extension
Senior Salesforce Developer 700 p/d Outside IR36 Remote Overview: Our client, a global technology consultancy, is delivering a greenfield Salesforce CRM platform for multiple customers within the electricity and utilities sector. They are seeking a Senior Salesforce Developer to own and deliver the end-to-end build of a Salesforce CRM solution from scratch. This role blends hands-on Salesforce development with technical leadership, acting as the bridge between business requirements, technical delivery teams, and client stakeholders. Key Responsibilities: Design, build, and deliver a greenfield Salesforce CRM platform based on detailed business and technical requirements. Own the full Salesforce development lifecycle, from solution design through to configuration, custom development, testing, and deployment. Develop custom Salesforce functionality using Apex, Lightning Web Components (LWC), Flows, and automation. Define and manage Salesforce data models, security, workflows, and custom objects. Integrate Salesforce with external billing, operational, and data platforms. Partner closely with business analysts, product owners, and client stakeholders to deliver scalable, high-quality solutions. Support multiple customer environments within the utilities and energy sector. Contribute to architectural decisions and long-term Salesforce platform strategy. Produce technical documentation and support knowledge transfer across teams. Essential Skills & Experience: Strong commercial experience as a Salesforce Developer. Proven track record delivering greenfield Salesforce CRM implementations. Advanced hands-on experience with Apex, Lightning Web Components (LWC), and Salesforce APIs. Strong experience integrating Salesforce with external systems. Solid understanding of Salesforce security, automation, data models, and best practices. Experience within utilities, energy, or other regulated industries. Exposure to billing, market, or operational system integrations. Contract Details: 700 p/d Outside IR35 6 Months Contract Fully Remote Senior Salesforce Developer 700 p/d Outside IR36 Remote
Jan 09, 2026
Contractor
Senior Salesforce Developer 700 p/d Outside IR36 Remote Overview: Our client, a global technology consultancy, is delivering a greenfield Salesforce CRM platform for multiple customers within the electricity and utilities sector. They are seeking a Senior Salesforce Developer to own and deliver the end-to-end build of a Salesforce CRM solution from scratch. This role blends hands-on Salesforce development with technical leadership, acting as the bridge between business requirements, technical delivery teams, and client stakeholders. Key Responsibilities: Design, build, and deliver a greenfield Salesforce CRM platform based on detailed business and technical requirements. Own the full Salesforce development lifecycle, from solution design through to configuration, custom development, testing, and deployment. Develop custom Salesforce functionality using Apex, Lightning Web Components (LWC), Flows, and automation. Define and manage Salesforce data models, security, workflows, and custom objects. Integrate Salesforce with external billing, operational, and data platforms. Partner closely with business analysts, product owners, and client stakeholders to deliver scalable, high-quality solutions. Support multiple customer environments within the utilities and energy sector. Contribute to architectural decisions and long-term Salesforce platform strategy. Produce technical documentation and support knowledge transfer across teams. Essential Skills & Experience: Strong commercial experience as a Salesforce Developer. Proven track record delivering greenfield Salesforce CRM implementations. Advanced hands-on experience with Apex, Lightning Web Components (LWC), and Salesforce APIs. Strong experience integrating Salesforce with external systems. Solid understanding of Salesforce security, automation, data models, and best practices. Experience within utilities, energy, or other regulated industries. Exposure to billing, market, or operational system integrations. Contract Details: 700 p/d Outside IR35 6 Months Contract Fully Remote Senior Salesforce Developer 700 p/d Outside IR36 Remote
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jan 09, 2026
Full time
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Senior Oracle B2C Service Cloud (Right Now) Consultant - London / Reading Oracle B2C Service Cloud (Right Now) Senior Consultant London / Reading ; FTE We are seeking a highly experienced and motivated Oracle B2C Service Cloud (Right Now) Expert to join our dynamic team. This role requires a deep understanding of Right Now functionalities, technical capabilities, and integration strategies. The ideal candidate will be a techno functional professional capable of leading complex implementations, optimizing field service operations, and driving digital transformation for our clients. Your Role As Right Now SME : You will serve to facilitate the larger team by ensuring the scrum framework is followed. You should be committed to the scrum methodology, agile principles, and best practices-but should also remain flexible and open to opportunities for the team to improve their Agile way of working You will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development, and deployment You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in house capability building. You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Solution Design & Architecture: Lead the architectural design and blueprinting of Oracle B2C Service Cloud solutions, aligning with business objectives, industry best practices, and future scalability Translate complex business requirements into detailed technical specifications and solution designs. Design and implement end to end solutions, encompassing self service portals, agent desktops, knowledge management, and integration points Provide expert guidance on leveraging Oracle B2C Service Cloud features like Job Scheduler, Element Manager, Data Sync, and External Objects Stay current with the latest Oracle B2C Service Cloud features, enhancements, and roadmap, ensuring the integration of new functionalities Development & Customization: Design, develop, and maintain Oracle B2C Service Cloud applications, ensuring they meet business requirements and performance standards Develop and customize solutions using Oracle B2C Service Cloud tools and technologies, including: Custom Scripts, Custom Processes (Event Handlers) BUI Extensions/Add Ins, Business Rules Configuration, Workflows/Workspaces Report Analytics, Knowledgebase Extensive experience with REST APIs for integration with external systems Proficiency in programming languages and web technologies such as PHP, .NET, HTML, JavaScript, CSS, jQuery, ROQL, ConnectPHP Hands on experience with middleware/integration tools like Oracle Integration Cloud (OIC) Implementation & Support: Lead or participate in full lifecycle Oracle B2C Service Cloud implementations, from requirement gathering to deployment and post go live support Collaborate effectively with cross functional teams (business analysts, project managers, other technical teams) to ensure seamless system integration and successful project delivery Conduct gap analysis between business requirements and Oracle B2C Service Cloud capabilities Provide technical support and troubleshooting for Oracle B2C Service Cloud applications, identifying root causes and implementing effective solutions Perform system testing, optimization, and performance tuning to enhance application efficiency and user experience Leadership & Mentorship: Mentor and guide junior developers and consultants in Oracle B2C Service Cloud best practices and emerging technologies Lead design workshops and functional process workshops Manage project scope, timelines, and resource allocation for relevant workstreams Create detailed functional and technical documentation using flow diagrams, wireframes, and other relevant tools Drive adoption of Agile methodologies and DevOps practices Client & Team Collaboration: Act as a trusted advisor to clients, building strong relationships and effectively communicating technical concepts to both technical and non technical audiences Lead and facilitate solution design sessions, workshops, and user acceptance testing (UAT) with clients Mentor and provide technical expertise and guidance to junior team members, fostering their growth and ensuring solution quality Collaborate effectively with cross functional teams, including business analysts, developers, project managers, and Oracle support Provide status and issue reports to project managers and clients regularly Promote knowledge sharing, lessons learned, and best practices within the team Continuous Improvement & Leadership: Stay current with Oracle B2C Service Cloud, patches, and new features, assessing their impact on existing systems and recommending adoption strategies Identify and lead opportunities for process improvement and technological innovation within field service operations Contribute to strategic planning and goal setting for the department or function Demonstrate strong analytical, logical thinking, and problem solving skills Manage project workstreams, ensuring successful planning, budgeting, execution, and completion Your Profile Must-have: Should have extensive experience as Right Now Technical and Functional SME (around 8 10 years of experience) Should have a deep understanding of Oracle B2C Service Cloud architecture, data model, configuration, and customization capabilities Should have proven expertise in Oracle B2C Service Cloud solutions to optimize scheduling, routing, capacity planning, work order management, and mobile workforce management Should have rich experience in configuring RIGHT NOW application components: knowledge of Customizing RIGHT NOW using the plug in framework to enhance functionality and meet specific business needs, including capturing time and expenses; knowledge of all Oracle Cloud security policies, standards, and procedures Should be excellent planner when it comes to perform release planning and other delivery planning Should have excellent analytical, problem solving, and troubleshooting skills with a keen eye for detail Should be ready to be responsible for Coaching and mentoring team members Should have the ability to work independently and as part of a collaborative team, manage multiple priorities, and meet deadlines in a fast paced environment Oracle B2C Service Cloud certifications are a significant plus Other: High analytical skills High degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Why Infosys Infosys is a global leader in next generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Jan 09, 2026
Full time
Senior Oracle B2C Service Cloud (Right Now) Consultant - London / Reading Oracle B2C Service Cloud (Right Now) Senior Consultant London / Reading ; FTE We are seeking a highly experienced and motivated Oracle B2C Service Cloud (Right Now) Expert to join our dynamic team. This role requires a deep understanding of Right Now functionalities, technical capabilities, and integration strategies. The ideal candidate will be a techno functional professional capable of leading complex implementations, optimizing field service operations, and driving digital transformation for our clients. Your Role As Right Now SME : You will serve to facilitate the larger team by ensuring the scrum framework is followed. You should be committed to the scrum methodology, agile principles, and best practices-but should also remain flexible and open to opportunities for the team to improve their Agile way of working You will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development, and deployment You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in house capability building. You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Solution Design & Architecture: Lead the architectural design and blueprinting of Oracle B2C Service Cloud solutions, aligning with business objectives, industry best practices, and future scalability Translate complex business requirements into detailed technical specifications and solution designs. Design and implement end to end solutions, encompassing self service portals, agent desktops, knowledge management, and integration points Provide expert guidance on leveraging Oracle B2C Service Cloud features like Job Scheduler, Element Manager, Data Sync, and External Objects Stay current with the latest Oracle B2C Service Cloud features, enhancements, and roadmap, ensuring the integration of new functionalities Development & Customization: Design, develop, and maintain Oracle B2C Service Cloud applications, ensuring they meet business requirements and performance standards Develop and customize solutions using Oracle B2C Service Cloud tools and technologies, including: Custom Scripts, Custom Processes (Event Handlers) BUI Extensions/Add Ins, Business Rules Configuration, Workflows/Workspaces Report Analytics, Knowledgebase Extensive experience with REST APIs for integration with external systems Proficiency in programming languages and web technologies such as PHP, .NET, HTML, JavaScript, CSS, jQuery, ROQL, ConnectPHP Hands on experience with middleware/integration tools like Oracle Integration Cloud (OIC) Implementation & Support: Lead or participate in full lifecycle Oracle B2C Service Cloud implementations, from requirement gathering to deployment and post go live support Collaborate effectively with cross functional teams (business analysts, project managers, other technical teams) to ensure seamless system integration and successful project delivery Conduct gap analysis between business requirements and Oracle B2C Service Cloud capabilities Provide technical support and troubleshooting for Oracle B2C Service Cloud applications, identifying root causes and implementing effective solutions Perform system testing, optimization, and performance tuning to enhance application efficiency and user experience Leadership & Mentorship: Mentor and guide junior developers and consultants in Oracle B2C Service Cloud best practices and emerging technologies Lead design workshops and functional process workshops Manage project scope, timelines, and resource allocation for relevant workstreams Create detailed functional and technical documentation using flow diagrams, wireframes, and other relevant tools Drive adoption of Agile methodologies and DevOps practices Client & Team Collaboration: Act as a trusted advisor to clients, building strong relationships and effectively communicating technical concepts to both technical and non technical audiences Lead and facilitate solution design sessions, workshops, and user acceptance testing (UAT) with clients Mentor and provide technical expertise and guidance to junior team members, fostering their growth and ensuring solution quality Collaborate effectively with cross functional teams, including business analysts, developers, project managers, and Oracle support Provide status and issue reports to project managers and clients regularly Promote knowledge sharing, lessons learned, and best practices within the team Continuous Improvement & Leadership: Stay current with Oracle B2C Service Cloud, patches, and new features, assessing their impact on existing systems and recommending adoption strategies Identify and lead opportunities for process improvement and technological innovation within field service operations Contribute to strategic planning and goal setting for the department or function Demonstrate strong analytical, logical thinking, and problem solving skills Manage project workstreams, ensuring successful planning, budgeting, execution, and completion Your Profile Must-have: Should have extensive experience as Right Now Technical and Functional SME (around 8 10 years of experience) Should have a deep understanding of Oracle B2C Service Cloud architecture, data model, configuration, and customization capabilities Should have proven expertise in Oracle B2C Service Cloud solutions to optimize scheduling, routing, capacity planning, work order management, and mobile workforce management Should have rich experience in configuring RIGHT NOW application components: knowledge of Customizing RIGHT NOW using the plug in framework to enhance functionality and meet specific business needs, including capturing time and expenses; knowledge of all Oracle Cloud security policies, standards, and procedures Should be excellent planner when it comes to perform release planning and other delivery planning Should have excellent analytical, problem solving, and troubleshooting skills with a keen eye for detail Should be ready to be responsible for Coaching and mentoring team members Should have the ability to work independently and as part of a collaborative team, manage multiple priorities, and meet deadlines in a fast paced environment Oracle B2C Service Cloud certifications are a significant plus Other: High analytical skills High degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Why Infosys Infosys is a global leader in next generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Overview We are the SAP Center of Excellence (CoE) Analytics team, responsible for driving analytics reporting requirements, governance and standards around analytics development, and delivering analytics. As part of our long-term strategy to strengthen internal capabilities, we are hiring a permanent internal resource. The Analytics Solution Architect will play a key role in analytics solutions within the S/4HANA landscape and related platforms. The role involves working closely with business stakeholders, functional leads, and technical teams to translate requirements into scalable analytics solutions, ensuring alignment with our clean-core strategy and best practices. We are looking for an Analytics Solution Architect to strengthen our internal capability in solution design, governance, and reviews. The candidate will support the SAP CoE Analytics team, focusing on solution architecture, data modeling (CDS Views, Embedded Analytics), performance optimization, and governance. They will collaborate with functional streams, product owners of E2E streams, and Infosys development teams to ensure scalable, high-performance, and business-ready analytics solutions. This role offers the opportunity to become a key member of a strategic, high-visibility CoE team. They will be involved in shaping the analytics roadmap, influencing design decisions across multiple business areas, and leading the adoption of extensibility and clean-core principles. It provides exposure to end-to-end solutioning, close collaboration with senior stakeholders, and the chance to drive impactful innovations in enterprise analytics. How you will make an impact Design scalable data models (CDS Views, Embedded Analytics) aligned with business needs and clean-core principles. Collaborate with functional leads and business stakeholders to translate requirements into reliable analytics solutions. Partner with Infosys and internal development teams to ensure timely, high-quality delivery of analytics objects. Ensure performance, scalability, and secure design through PlanViz checks, ATC rules, and optimization. Conduct performance reviews and optimization of analytics solutions, ensuring efficiency and stability. Evaluate and introduce new features of S/4HANA 2023 (e.g., Extensibility apps, RAP model). Establish and enforce governance, naming conventions, and best practices for analytics development. Drive adoption of extensibility and low-code/no-code approaches for analytics use cases. Act as a trusted advisor within the CoE, supporting decision-making and influencing the analytics roadmap across multiple business streams. Your background Strong experience in SAP S/4HANA Analytics, including CDS Views, Embedded Analytics, and data modeling. Solid understanding of analytics architecture, governance, and performance optimization in enterprise systems. Hands-on experience collaborating with cross-functional teams (functional streams, Infosys developers, business stakeholders). Proficiency in ABAP development, ABDP, and table functions, with knowledge of OData services. Knowledge of SAP BTP and Datasphere for advanced analytics, predictive, and AI/ML scenarios. Strong foundation in core principles of CDS modeling, extensibility apps, and clean-core aligned practices. Excellent communication and stakeholder management skills, with the ability to act as a trusted advisor in solution discussions. More about us Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We employ more than 40,000 people in 90 countries who work with purpose every day and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation. The International Assignments team within the Global Mobility function manages the relocation, assignment, and immigration processes for our growing population of internationally mobile employees, ensuring compliance with all relevant laws and regulations. About Hitachi Energy We offer: Contract of employment Work mode: hybrid or remote depends on location Benefits: We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. More information during the recruitment process. Growth possibility: training budget & training platform, changing role within organization Possibility to gain experience in an international environment Possibility to work for an industry leader in green energy solutions Recruitment process CV reviewing Screening with recruiter Meeting with the team (technical)/manager (team fit) Offer Accessibility Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Jan 01, 2026
Full time
Overview We are the SAP Center of Excellence (CoE) Analytics team, responsible for driving analytics reporting requirements, governance and standards around analytics development, and delivering analytics. As part of our long-term strategy to strengthen internal capabilities, we are hiring a permanent internal resource. The Analytics Solution Architect will play a key role in analytics solutions within the S/4HANA landscape and related platforms. The role involves working closely with business stakeholders, functional leads, and technical teams to translate requirements into scalable analytics solutions, ensuring alignment with our clean-core strategy and best practices. We are looking for an Analytics Solution Architect to strengthen our internal capability in solution design, governance, and reviews. The candidate will support the SAP CoE Analytics team, focusing on solution architecture, data modeling (CDS Views, Embedded Analytics), performance optimization, and governance. They will collaborate with functional streams, product owners of E2E streams, and Infosys development teams to ensure scalable, high-performance, and business-ready analytics solutions. This role offers the opportunity to become a key member of a strategic, high-visibility CoE team. They will be involved in shaping the analytics roadmap, influencing design decisions across multiple business areas, and leading the adoption of extensibility and clean-core principles. It provides exposure to end-to-end solutioning, close collaboration with senior stakeholders, and the chance to drive impactful innovations in enterprise analytics. How you will make an impact Design scalable data models (CDS Views, Embedded Analytics) aligned with business needs and clean-core principles. Collaborate with functional leads and business stakeholders to translate requirements into reliable analytics solutions. Partner with Infosys and internal development teams to ensure timely, high-quality delivery of analytics objects. Ensure performance, scalability, and secure design through PlanViz checks, ATC rules, and optimization. Conduct performance reviews and optimization of analytics solutions, ensuring efficiency and stability. Evaluate and introduce new features of S/4HANA 2023 (e.g., Extensibility apps, RAP model). Establish and enforce governance, naming conventions, and best practices for analytics development. Drive adoption of extensibility and low-code/no-code approaches for analytics use cases. Act as a trusted advisor within the CoE, supporting decision-making and influencing the analytics roadmap across multiple business streams. Your background Strong experience in SAP S/4HANA Analytics, including CDS Views, Embedded Analytics, and data modeling. Solid understanding of analytics architecture, governance, and performance optimization in enterprise systems. Hands-on experience collaborating with cross-functional teams (functional streams, Infosys developers, business stakeholders). Proficiency in ABAP development, ABDP, and table functions, with knowledge of OData services. Knowledge of SAP BTP and Datasphere for advanced analytics, predictive, and AI/ML scenarios. Strong foundation in core principles of CDS modeling, extensibility apps, and clean-core aligned practices. Excellent communication and stakeholder management skills, with the ability to act as a trusted advisor in solution discussions. More about us Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We employ more than 40,000 people in 90 countries who work with purpose every day and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation. The International Assignments team within the Global Mobility function manages the relocation, assignment, and immigration processes for our growing population of internationally mobile employees, ensuring compliance with all relevant laws and regulations. About Hitachi Energy We offer: Contract of employment Work mode: hybrid or remote depends on location Benefits: We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. More information during the recruitment process. Growth possibility: training budget & training platform, changing role within organization Possibility to gain experience in an international environment Possibility to work for an industry leader in green energy solutions Recruitment process CV reviewing Screening with recruiter Meeting with the team (technical)/manager (team fit) Offer Accessibility Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities We're seeking a Senior Level Engineer to significantly contribute to our engineering efforts. In this role, you'll lead smaller projects, guide junior engineers, and shape our technical direction. Responsibilities Project Leadership: Lead smaller projects from design through deployment, showcasing strong technical and project management skills. Mentorship: Guide and support Junior Engineers, fostering their growth and development. Technical Leadership: Contribute to the definition of our engineering practices and the technical vision of our software systems. Quality Assurance: Ensure all code developed meets high standards for quality, maintainability, and performance. Complex Problem Solving: Tackle and resolve intricate technical challenges, applying your deep expertise in Java and web technologies The role requires a dedication to continuous learning and a commitment to delivering high-quality software solutions and ideal for candidates who have honed their skills and are ready to take on more responsibilities, contributing significantly to our projects and team dynamics. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Designs develops and supports applications based on Java/JEE technology stack using Java / Java based frameworks and /or does web development using one or more programming languages or frameworks like Ruby Python Groovy etc. Experience on development of enterprise applications using Java technologies and frameworks like Spring Hibernate Struts JSF etc. Experience Implementing transaction management manage Java objects and enterprise integration needs that involves messages routers transformations adapters service activators management and auditing. Comprehensive understanding of dependency injection/inversion of control. Leadership: Demonstrated strong leadership qualities, with a track record of guiding teams and delivering projects. Problem-Solving: Exceptional problem-solving capabilities, with a history of effectively addressing and resolving complex engineering issues. Agile & Cloud Experience: Experience with Agile methodologies and cloud platforms such as AWS or Azure. Communication: Excellent verbal and written communication skills to articulate technical concepts to both technical and non-technical stakeholders. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with microservices architecture. Knowledge of containerisation technologies (Docker, Kubernetes). Familiarity with CI/CD pipelines. Experience with test-driven development (TDD) and behavior-driven development (BDD). Understandingof security principles in software development. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 67017 City / Township / Village State / Province Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company . click apply for full job details
Jan 01, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities We're seeking a Senior Level Engineer to significantly contribute to our engineering efforts. In this role, you'll lead smaller projects, guide junior engineers, and shape our technical direction. Responsibilities Project Leadership: Lead smaller projects from design through deployment, showcasing strong technical and project management skills. Mentorship: Guide and support Junior Engineers, fostering their growth and development. Technical Leadership: Contribute to the definition of our engineering practices and the technical vision of our software systems. Quality Assurance: Ensure all code developed meets high standards for quality, maintainability, and performance. Complex Problem Solving: Tackle and resolve intricate technical challenges, applying your deep expertise in Java and web technologies The role requires a dedication to continuous learning and a commitment to delivering high-quality software solutions and ideal for candidates who have honed their skills and are ready to take on more responsibilities, contributing significantly to our projects and team dynamics. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Designs develops and supports applications based on Java/JEE technology stack using Java / Java based frameworks and /or does web development using one or more programming languages or frameworks like Ruby Python Groovy etc. Experience on development of enterprise applications using Java technologies and frameworks like Spring Hibernate Struts JSF etc. Experience Implementing transaction management manage Java objects and enterprise integration needs that involves messages routers transformations adapters service activators management and auditing. Comprehensive understanding of dependency injection/inversion of control. Leadership: Demonstrated strong leadership qualities, with a track record of guiding teams and delivering projects. Problem-Solving: Exceptional problem-solving capabilities, with a history of effectively addressing and resolving complex engineering issues. Agile & Cloud Experience: Experience with Agile methodologies and cloud platforms such as AWS or Azure. Communication: Excellent verbal and written communication skills to articulate technical concepts to both technical and non-technical stakeholders. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with microservices architecture. Knowledge of containerisation technologies (Docker, Kubernetes). Familiarity with CI/CD pipelines. Experience with test-driven development (TDD) and behavior-driven development (BDD). Understandingof security principles in software development. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 67017 City / Township / Village State / Province Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company . click apply for full job details
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Are you a seasoned Java and Web Technologies expert looking for a challenging and rewarding role? Join our team as a Senior Java & Web Technologies Developer and take charge of designing, developing, and supporting cutting-edge software solutions based on the Java/JEE technology stack. Your expertise will be instrumental in driving innovation and delivering exceptional user experiences. Don't just build software; create exceptional user experiences that drive business success! Join our team as a Senior Java & Web Technologies Developer and unlock your full potential. We offer a dynamic work environment, opportunities for growth, and the chance to work on innovative projects that make a real impact. Apply today and let's shape the future of software development together! Responsibilities: Design develop and maintain Java and Python applications and frameworks contributing to various projects across the organization. Implement transaction management and manage Java objects, ensuring optimal performance and reliability. Demonstrate expertise in dependency injection, inversion of control, aspect-oriented programming, and functional programming. Practice test-driven development and implement data access frameworks, transaction management frameworks, and batch processing. Apply proficiency in DevOps methodologies and tools to drive continuous improvement and foster a culture of excellence. Leverage AWS services (Lambda, S3, DynamoDB) and Cloudformation for scalable and efficient cloud deployments Collaborate with cross-functional teams including product managers UX/UI designers and other developers to gather and prioritize requirements ensuring alignment with user needs and business goals. Write clean efficient and scalable code following industry best practices and standards. Analyze and optimize application performance ensuring a seamless and reliable user experience. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Extensive experience in Java/JEE development and web technologies (current hands-on experience). Proficiency in Java frameworks and languages (Ruby, Groovy). Strong knowledge of enterprise application development and transaction management. Experience with dependency injection, inversion of control, aspect-oriented programming, and functional programming. Familiarity with test-driven development and data access frameworks. Proficiency in DevOps methodologies and tools. Experience with AWS services (Lambda, S3, DynamoDB) and Cloudformation. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with microservices architecture and containerization (Docker, Kubernetes). Familiarity with cloud platforms (AWS, Azure, Google Cloud). Knowledge of software development life cycle (SDLC) and Agile methodologies. Background in software development or IT consulting. Desirable Certifications: ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 53561 City / Township / Village State / Province Gloucestershire Country . click apply for full job details
Jan 01, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Are you a seasoned Java and Web Technologies expert looking for a challenging and rewarding role? Join our team as a Senior Java & Web Technologies Developer and take charge of designing, developing, and supporting cutting-edge software solutions based on the Java/JEE technology stack. Your expertise will be instrumental in driving innovation and delivering exceptional user experiences. Don't just build software; create exceptional user experiences that drive business success! Join our team as a Senior Java & Web Technologies Developer and unlock your full potential. We offer a dynamic work environment, opportunities for growth, and the chance to work on innovative projects that make a real impact. Apply today and let's shape the future of software development together! Responsibilities: Design develop and maintain Java and Python applications and frameworks contributing to various projects across the organization. Implement transaction management and manage Java objects, ensuring optimal performance and reliability. Demonstrate expertise in dependency injection, inversion of control, aspect-oriented programming, and functional programming. Practice test-driven development and implement data access frameworks, transaction management frameworks, and batch processing. Apply proficiency in DevOps methodologies and tools to drive continuous improvement and foster a culture of excellence. Leverage AWS services (Lambda, S3, DynamoDB) and Cloudformation for scalable and efficient cloud deployments Collaborate with cross-functional teams including product managers UX/UI designers and other developers to gather and prioritize requirements ensuring alignment with user needs and business goals. Write clean efficient and scalable code following industry best practices and standards. Analyze and optimize application performance ensuring a seamless and reliable user experience. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Extensive experience in Java/JEE development and web technologies (current hands-on experience). Proficiency in Java frameworks and languages (Ruby, Groovy). Strong knowledge of enterprise application development and transaction management. Experience with dependency injection, inversion of control, aspect-oriented programming, and functional programming. Familiarity with test-driven development and data access frameworks. Proficiency in DevOps methodologies and tools. Experience with AWS services (Lambda, S3, DynamoDB) and Cloudformation. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with microservices architecture and containerization (Docker, Kubernetes). Familiarity with cloud platforms (AWS, Azure, Google Cloud). Knowledge of software development life cycle (SDLC) and Agile methodologies. Background in software development or IT consulting. Desirable Certifications: ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 53561 City / Township / Village State / Province Gloucestershire Country . click apply for full job details
A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in an ever-changing, scale-up where things are messy, and resources are limited isn't for everyone. If you thrive in a stable environment with big budgets, clear processes and structures then, if being honest, we're probably not for you. However, if you love bringing order to chaos, inventively solving problems, and prioritizing your own path within ambiguity, then you're likely to love it here. As a Senior Salesforce Developer, reporting into the Salesforce Architecture Manager, you role will be primarily responsible for the maintenance and new feature development of the Salesforce platform, providing technical leadership and designing Salesforce solutions. You will need to have analytical, functional, and technical skills, along with best practice knowledge for using Salesforce technologies and clouds to provide positive business outcomes. Collaborating with cross-functional teams such as Sales, Customer Success, and Product, you will play a pivotal role in shaping the technical vision while ensuring the platform's scalability, security, and performance. Responsibilities Leading the technical implementations of new features, existing processes and bug fixing in Salesforce,ensuring optimal performance and functionality. Collaboration with stakeholders to gather requirements and design scalable solutions for upcoming projects, aligning them with business objectives. Configure and customise Salesforce to meet the specific needs of the organisation. Support cross-functional teams in integrating their tools with Salesforce, fostering seamless collaboration and data flow. Manage user profiles, roles, permissions, sharings to ensure proper access controls. Take ownership of tasks and responsibilities, prioritising effectively and communicating transparently with both internal teams and external stakeholders. Provides necessary architectural oversight and guidance to Salesforce development. Training and sharing knowledge with the rest of the team. Required Skills Excellent knowledge of Salesforce objects, automation tools and experience in managing user profiles, roles, and permission sets. Strong Knowledge of OOTB functionality of Sales and Service clouds. Excellent knowledge of Apex, JS, LWC, VisualForce etc. Strong knowledge of architectural concepts. Advanced English proficiency for effective communication with international and external stakeholders. Strong knowledge of DevOps processes and tools to streamline development and deployment workflows. Salesforce Administrator, Salesforce Developer I, Salesforce Platform App Builder, Salesforce Sales cloud consultant or Salesforce Service cloud consultant certificates are mandatory; Salesforce Data cloud consultant, Salesforce Marketing cloud consultant, Salesforce Data architect, Salesforce Sharing and Visibility Architect (nice to have) The opportunity to be part of something big - the world's fastest growing beauty marketplace. Flexible working hours and opportunity to work remotely within your country. Work in a welcoming team which is always ready to help. Opportunity to develop in an international environment - we have teams in 6 countries. Additional benefits that might differ depending on the location. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at, so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Jan 01, 2026
Full time
A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in an ever-changing, scale-up where things are messy, and resources are limited isn't for everyone. If you thrive in a stable environment with big budgets, clear processes and structures then, if being honest, we're probably not for you. However, if you love bringing order to chaos, inventively solving problems, and prioritizing your own path within ambiguity, then you're likely to love it here. As a Senior Salesforce Developer, reporting into the Salesforce Architecture Manager, you role will be primarily responsible for the maintenance and new feature development of the Salesforce platform, providing technical leadership and designing Salesforce solutions. You will need to have analytical, functional, and technical skills, along with best practice knowledge for using Salesforce technologies and clouds to provide positive business outcomes. Collaborating with cross-functional teams such as Sales, Customer Success, and Product, you will play a pivotal role in shaping the technical vision while ensuring the platform's scalability, security, and performance. Responsibilities Leading the technical implementations of new features, existing processes and bug fixing in Salesforce,ensuring optimal performance and functionality. Collaboration with stakeholders to gather requirements and design scalable solutions for upcoming projects, aligning them with business objectives. Configure and customise Salesforce to meet the specific needs of the organisation. Support cross-functional teams in integrating their tools with Salesforce, fostering seamless collaboration and data flow. Manage user profiles, roles, permissions, sharings to ensure proper access controls. Take ownership of tasks and responsibilities, prioritising effectively and communicating transparently with both internal teams and external stakeholders. Provides necessary architectural oversight and guidance to Salesforce development. Training and sharing knowledge with the rest of the team. Required Skills Excellent knowledge of Salesforce objects, automation tools and experience in managing user profiles, roles, and permission sets. Strong Knowledge of OOTB functionality of Sales and Service clouds. Excellent knowledge of Apex, JS, LWC, VisualForce etc. Strong knowledge of architectural concepts. Advanced English proficiency for effective communication with international and external stakeholders. Strong knowledge of DevOps processes and tools to streamline development and deployment workflows. Salesforce Administrator, Salesforce Developer I, Salesforce Platform App Builder, Salesforce Sales cloud consultant or Salesforce Service cloud consultant certificates are mandatory; Salesforce Data cloud consultant, Salesforce Marketing cloud consultant, Salesforce Data architect, Salesforce Sharing and Visibility Architect (nice to have) The opportunity to be part of something big - the world's fastest growing beauty marketplace. Flexible working hours and opportunity to work remotely within your country. Work in a welcoming team which is always ready to help. Opportunity to develop in an international environment - we have teams in 6 countries. Additional benefits that might differ depending on the location. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at, so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Careers# Salesforce Administrator (8 month FTC) Team:Tech Location:Thame Work Model:hybrid Work Type:Maximum term Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates.We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparentGreat question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us.Our Salesforce team is vital to our success and we're looking for a proactive Salesforce Administrator to play a key role in enhancing and maintaining our Salesforce environment. In this hands-on role, you'll collaborate within an agile team to deliver innovative functionality, resolve system issues, and contribute to continuous improvement initiatives.You'll work closely with developers and stakeholders to recommend impactful solutions.If you thrive in a fast-paced, collaborative environment and enjoy turning technical insights into business value - we'd love to hear from you.We at Smoove are ready so if this role sounds like you, apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Solution design & continuous improvement : Seek out ways to configure and maintain the Salesforce platform to meet business requirements, proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management - Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration - Manage users, roles, profiles, permission sets/groups, queues, and data access; maintain SSO/MFA. Declarative configuration (Lightning) - Create and maintain custom fields, objects, page layouts, Lightning App Builder pages, Dynamic Forms/Actions, validation rules, approval processes, and Flows (record-triggered/screen); follow naming/versioning standards. Data quality & stewardship - Define validation, duplicate & matching rules; govern picklists; perform safe bulk imports/updates via Data Loader/Workbench; support retention/archiving practices. Reporting & analytics - Develop and maintain reports, custom report types, dashboards, and row-level formulas; track adoption and data-quality KPIs for Sales & Service leaders. Release & environment support - Prepare change sets/Copado items, help manage sandboxes and test data, coordinate UAT and post/pre-release checks; escalate complex conflicts/rollbacks to the Lead Engineer. Integrations & third-party apps - Configure app settings, Named Credentials, and simple External Services; support end-to-end testing and monitoring; escalate API/design topics to the Lead Engineer. Platform health & monitoring - Monitor limits, login history, and Flow/automation errors; use Health Check; remediate issues and surface risks early. Skills and Experience Essential Skills & Experience Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst i s a plus.) Experience: 2+ years as a Salesforce Admin working inLightning across Sales Cloud and Service Cloud Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting. Strong troubleshooting and problem-solving skills. Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes. Good understanding of data relationships and Salesforce data model. Desirable Skills & Experience DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs). Marketing Cloud exposure. Experience Cloud deeper knowledge (guest-user controls, advanced sharing). Security & compliance: Awareness of GDPR practices (retention, consent, DSARs). Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations. Declarative-first mindset: Comfortable building and maintaining record-triggered and screen flows. Data tools: Proficient with Data Loader/Workbench and safe bulk changes. Ways of working: Familiar with agile delivery (Jira/Confluence), basic release processes, and collaborating in a small, fast-moving team. Communication: Clear written/verbal skills; confident supporting end users and running UAT walk-throughs.
Jan 01, 2026
Full time
Careers# Salesforce Administrator (8 month FTC) Team:Tech Location:Thame Work Model:hybrid Work Type:Maximum term Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates.We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparentGreat question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us.Our Salesforce team is vital to our success and we're looking for a proactive Salesforce Administrator to play a key role in enhancing and maintaining our Salesforce environment. In this hands-on role, you'll collaborate within an agile team to deliver innovative functionality, resolve system issues, and contribute to continuous improvement initiatives.You'll work closely with developers and stakeholders to recommend impactful solutions.If you thrive in a fast-paced, collaborative environment and enjoy turning technical insights into business value - we'd love to hear from you.We at Smoove are ready so if this role sounds like you, apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Solution design & continuous improvement : Seek out ways to configure and maintain the Salesforce platform to meet business requirements, proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management - Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration - Manage users, roles, profiles, permission sets/groups, queues, and data access; maintain SSO/MFA. Declarative configuration (Lightning) - Create and maintain custom fields, objects, page layouts, Lightning App Builder pages, Dynamic Forms/Actions, validation rules, approval processes, and Flows (record-triggered/screen); follow naming/versioning standards. Data quality & stewardship - Define validation, duplicate & matching rules; govern picklists; perform safe bulk imports/updates via Data Loader/Workbench; support retention/archiving practices. Reporting & analytics - Develop and maintain reports, custom report types, dashboards, and row-level formulas; track adoption and data-quality KPIs for Sales & Service leaders. Release & environment support - Prepare change sets/Copado items, help manage sandboxes and test data, coordinate UAT and post/pre-release checks; escalate complex conflicts/rollbacks to the Lead Engineer. Integrations & third-party apps - Configure app settings, Named Credentials, and simple External Services; support end-to-end testing and monitoring; escalate API/design topics to the Lead Engineer. Platform health & monitoring - Monitor limits, login history, and Flow/automation errors; use Health Check; remediate issues and surface risks early. Skills and Experience Essential Skills & Experience Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst i s a plus.) Experience: 2+ years as a Salesforce Admin working inLightning across Sales Cloud and Service Cloud Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting. Strong troubleshooting and problem-solving skills. Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes. Good understanding of data relationships and Salesforce data model. Desirable Skills & Experience DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs). Marketing Cloud exposure. Experience Cloud deeper knowledge (guest-user controls, advanced sharing). Security & compliance: Awareness of GDPR practices (retention, consent, DSARs). Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations. Declarative-first mindset: Comfortable building and maintaining record-triggered and screen flows. Data tools: Proficient with Data Loader/Workbench and safe bulk changes. Ways of working: Familiar with agile delivery (Jira/Confluence), basic release processes, and collaborating in a small, fast-moving team. Communication: Clear written/verbal skills; confident supporting end users and running UAT walk-throughs.
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Senior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll lead the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role ideal for someone who's confident in breaking down requirements, managing sprint delivery, and translating platform vision into tangible outcomes - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Drive the intake, analysis, and execution of Salesforce change requests - translating business needs into scalable, maintainable solutions. Act as point of contact for complex platform issues, ensuring rapid root-cause resolution and clear communication. Lead the full lifecycle of enhancements: scope requirements, design solutions, configure and build, test, and deploy. Own the configuration of Sales Cloud and/or Service Cloud - including custom objects, automation logic, validation rules, permission structures, and reporting models. Actively manage technical debt and ensure long-term platform scalability. Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows. Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability. Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams. Create and maintain reports, dashboards, and list views to support business reporting needs. Support UAT, bug resolution, and user onboarding for all new platform capabilities. Identify and implement opportunities for process automation using Flow, approval workflows, and custom notifications. KEY REQUIREMENTS Have 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools. Understand how to balance technical debt, speed, and clean design in a fast-paced environment. Thrive in cross-functional teams and are comfortable working with stakeholders across sales, operations, and support. Have experience working in agile environments using tools like Asana. Are proactive, pragmatic, and focused on outcomes, not just shipping code. Have a good understanding of process automation tools (e.g., Flows, Validation Rules) and are confident creating robust and scalable solutions to achieve business goals. Are able to create reports, dashboards, and list views for various use cases and business stakeholders. Have Salesforce Administrator Certification or equivalent hands-on credibility. BONUS POINTS Work closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows. Experience in a development capacity, including working with Apex and Lightning Web Components (LWC). Experience supporting Salesforce integrations with other business systems. Additional certifications such as Advanced Administrator and Platform App Builder. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Jan 01, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Senior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll lead the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role ideal for someone who's confident in breaking down requirements, managing sprint delivery, and translating platform vision into tangible outcomes - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Drive the intake, analysis, and execution of Salesforce change requests - translating business needs into scalable, maintainable solutions. Act as point of contact for complex platform issues, ensuring rapid root-cause resolution and clear communication. Lead the full lifecycle of enhancements: scope requirements, design solutions, configure and build, test, and deploy. Own the configuration of Sales Cloud and/or Service Cloud - including custom objects, automation logic, validation rules, permission structures, and reporting models. Actively manage technical debt and ensure long-term platform scalability. Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows. Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability. Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams. Create and maintain reports, dashboards, and list views to support business reporting needs. Support UAT, bug resolution, and user onboarding for all new platform capabilities. Identify and implement opportunities for process automation using Flow, approval workflows, and custom notifications. KEY REQUIREMENTS Have 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools. Understand how to balance technical debt, speed, and clean design in a fast-paced environment. Thrive in cross-functional teams and are comfortable working with stakeholders across sales, operations, and support. Have experience working in agile environments using tools like Asana. Are proactive, pragmatic, and focused on outcomes, not just shipping code. Have a good understanding of process automation tools (e.g., Flows, Validation Rules) and are confident creating robust and scalable solutions to achieve business goals. Are able to create reports, dashboards, and list views for various use cases and business stakeholders. Have Salesforce Administrator Certification or equivalent hands-on credibility. BONUS POINTS Work closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows. Experience in a development capacity, including working with Apex and Lightning Web Components (LWC). Experience supporting Salesforce integrations with other business systems. Additional certifications such as Advanced Administrator and Platform App Builder. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates. We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparent. Why join Smoove? Great question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us. Our Salesforce team is vital to our success and we're looking for a proactive Salesforce Administrator to play a key role in enhancing and maintaining our Salesforce environment. In this hands-on role, you'll collaborate within an agile team to deliver innovative functionality, resolve system issues, and contribute to continuous improvement initiatives. You'll work closely with developers and stakeholders to recommend impactful solutions. If you thrive in a fast-paced, collaborative environment and enjoy turning technical insights into business value - we'd love to hear from you. Key Accountabilities Solution design & continuous improvement: Seek out ways to configure and maintain the Salesforce platform to meet business requirements, proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management: Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration: Manage users, roles, profiles, permission sets/groups, queues, and data access; maintain SSO/MFA. Declarative configuration (Lightning): Create and maintain custom fields, objects, page layouts, Lightning App Builder pages, Dynamic Forms/Actions, validation rules, approval processes, and Flows (record-triggered/screen); follow naming/versioning standards. Data quality & stewardship: Define validation, duplicate & matching rules; govern picklists; perform safe bulk imports/updates via Data Loader/Workbench; support retention/archiving practices. Reporting & analytics: Develop and maintain reports, custom report types, dashboards, and row-level formulas; track adoption and data-quality KPIs for Sales & Service leaders. Release & environment support: Prepare change sets/Copado items, help manage sandboxes and test data, coordinate UAT and post/pre-release checks; escalate complex conflicts/rollbacks to the Lead Engineer. Integrations & third-party apps: Configure app settings, Named Credentials, and simple External Services; support end-to-end testing and monitoring; escalate API/design topics to the Lead Engineer. Platform health & monitoring: Monitor limits, login history, and Flow/automation errors; use Health Check; remediate issues and surface risks early. Skills and Experience Essential Skills & Experience Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst is a plus.) Experience: 2+ years as a Salesforce Admin working in Lightning across Sales Cloud and Service Cloud Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting. Strong troubleshooting and problem-solving skills. Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes. Good understanding of data relationships and Salesforce data model. Desirable Skills & Experience DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs). Marketing Cloud exposure. Experience Cloud deeper knowledge (guest-user controls, advanced sharing). Security & compliance: Awareness of GDPR practices (retention, consent, DSARs). Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations. Key Attributes Declarative-first mindset: Comfortable building and maintaining record-triggered and screen flows. Data tools: Proficient with Data Loader/Workbench and safe bulk changes. Ways of working: Familiar with agile delivery (Jira/Confluence), basic release processes, and collaborating in a small, fast-moving team. Communication: Clear written/verbal skills; confident supporting end users and running UAT walk-throughs. £45,000 - £55,000 a year Pro rata for 8 months Sound like you? We at Smoove are ready so if this role sounds like you, apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at the UK GDPR compliance policy. GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited are all owned directly by DigCom UK Holdings Limited, which is a wholly owned subsidiary of PEXA Group Limited in Australia. When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and further information can be found in our privacy notice.
Jan 01, 2026
Full time
Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates. We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparent. Why join Smoove? Great question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us. Our Salesforce team is vital to our success and we're looking for a proactive Salesforce Administrator to play a key role in enhancing and maintaining our Salesforce environment. In this hands-on role, you'll collaborate within an agile team to deliver innovative functionality, resolve system issues, and contribute to continuous improvement initiatives. You'll work closely with developers and stakeholders to recommend impactful solutions. If you thrive in a fast-paced, collaborative environment and enjoy turning technical insights into business value - we'd love to hear from you. Key Accountabilities Solution design & continuous improvement: Seek out ways to configure and maintain the Salesforce platform to meet business requirements, proposing simple, scalable declarative solutions. Best-practice advisory: Make best-practice recommendations to help the organisation optimise Salesforce usage, aligned to platform limits and Flows-first patterns. BAU support & case management: Support Salesforce BAU: triage cases, fix bugs, troubleshoot issues, and communicate status/SLA to end users. User & access administration: Manage users, roles, profiles, permission sets/groups, queues, and data access; maintain SSO/MFA. Declarative configuration (Lightning): Create and maintain custom fields, objects, page layouts, Lightning App Builder pages, Dynamic Forms/Actions, validation rules, approval processes, and Flows (record-triggered/screen); follow naming/versioning standards. Data quality & stewardship: Define validation, duplicate & matching rules; govern picklists; perform safe bulk imports/updates via Data Loader/Workbench; support retention/archiving practices. Reporting & analytics: Develop and maintain reports, custom report types, dashboards, and row-level formulas; track adoption and data-quality KPIs for Sales & Service leaders. Release & environment support: Prepare change sets/Copado items, help manage sandboxes and test data, coordinate UAT and post/pre-release checks; escalate complex conflicts/rollbacks to the Lead Engineer. Integrations & third-party apps: Configure app settings, Named Credentials, and simple External Services; support end-to-end testing and monitoring; escalate API/design topics to the Lead Engineer. Platform health & monitoring: Monitor limits, login history, and Flow/automation errors; use Health Check; remediate issues and surface risks early. Skills and Experience Essential Skills & Experience Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst is a plus.) Experience: 2+ years as a Salesforce Admin working in Lightning across Sales Cloud and Service Cloud Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting. Strong troubleshooting and problem-solving skills. Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes. Good understanding of data relationships and Salesforce data model. Desirable Skills & Experience DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs). Marketing Cloud exposure. Experience Cloud deeper knowledge (guest-user controls, advanced sharing). Security & compliance: Awareness of GDPR practices (retention, consent, DSARs). Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations. Key Attributes Declarative-first mindset: Comfortable building and maintaining record-triggered and screen flows. Data tools: Proficient with Data Loader/Workbench and safe bulk changes. Ways of working: Familiar with agile delivery (Jira/Confluence), basic release processes, and collaborating in a small, fast-moving team. Communication: Clear written/verbal skills; confident supporting end users and running UAT walk-throughs. £45,000 - £55,000 a year Pro rata for 8 months Sound like you? We at Smoove are ready so if this role sounds like you, apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at the UK GDPR compliance policy. GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited are all owned directly by DigCom UK Holdings Limited, which is a wholly owned subsidiary of PEXA Group Limited in Australia. When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and further information can be found in our privacy notice.
