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band 3 team secretary
Consultant Psychiatrist - First Response Service
NHS
We are seeking to recruit a full time Consultant for First Response Service across Mid Mersey and are looking for an enthusiastic, proactive colleague to provide dynamic leadership to the service and the Trust as a whole. This is a new full-time post based in Hollins Park Hospital. The post holder will work collaboratively with our Operational Manager, Clinical Service Manager and FRS Specialty doctor based in Clock View to provide leadership and clinical expertise to the First Response Service and ensure we deliver an excellent, responsive, and high-quality service. The post holder will also be supported, where appropriate, to develop a special interest in a clinical area, which meets the Trust objectives. The post holder will be responsible for the overall assessment, and management of patients presented to FRS in Mid Mersey by working closely with other members of the multidisciplinary team including clinical service manager, advanced clinical practitioner, clinical lead, Operational Managers (Band 8A), dual diagnosis practitioners, mental health practitioners, assistant practitioners, assistant clinical psychologist, clinical psychologist, social workers and support workers. You will enjoy working as part of a highly skilled and motivated team to deliver excellent care. Main duties of the job Urgent reviews for the patients and to chair management planning meetings involving families, community and social care services. Clinical/managerial supervisor responsibilities for the specialty doctor based in FRS in Clock View Hospital. For Medic Assessments within team there are appointments available within office hours. They are first triaged by the clinical leads. Registered practitioners can speak to the medic on site or by phone to discuss acceptance of service users. Urgent Assessments are facilitated by the medic directly and via secretary. If an MHAA is required, this should be discussed with the clinical lead. Every opportunity should be actioned to support contact with the service user. This includes telephone contacts, home visit, discussion with family or carers, prior to application to careline, in order to gain as much clinical or collateral information as possible. Consultant psychiatrist responsibility for FRS across Mid Mersey. Carry out comprehensive psychiatric assessments and provide treatment for patients referred to FRS as in outpatient and community assessment. Support FRS staff to manage psychiatric emergencies. Conduct patient reviews, and mental health act assessments, and attend multi-professional meetings. Maintain a high standard of clinical work when carrying out assessments. Ensure compliance with our clinical governance framework, you will motivate colleagues, champion service user safety and dignity and drive continuous improvement. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Job responsibilities Clinical duties of post holder: Consultant psychiatrist responsibility for FRS across Mid Mersey. Carry out comprehensive psychiatric assessments and provide treatment for patients referred to FRS as in outpatient and community assessment. Support FRS staff to manage psychiatric emergencies. Conduct patient reviews, and mental health act assessments, and attend multi-professional meetings. To carry out comprehensive Risk Assessments and participate in Trusts risk management processes such as Health Risk Assessment and Management Meetings (H-RAMM) and Multi Agency Public Protection Arrangement (MAPPA) Meetings. To provide medical leadership to the FRS team. Liaise with families / carers. Liaise with aspects of the Criminal Justice System regarding patients. Liaise with other stakeholders and interested parties. The post holder will be expected to maintain effective communication with other services, including in-patient and community mental health teams, crisis services, and primary care. Provide clinical/educational supervision to junior colleagues, NMP and AP. To attend daily safety huddle and multidisciplinary team meetings. The Trust has a number of medical management roles and encourages medical staff to participate in these. Likewise, medical staff are encouraged to participate in the wider discussion forums within the Trust and join committees/working parties in other areas. Support is provided within job plans to undertake these roles. The post holder will be expected to participate in the Consultant on call rota covering all specialties apart from CAMHS and Forensic services in the Warrington, Halton, St Helens & Knowsley areas. Please see job description for further details. Person Specification Qualifications MB BS or equivalent medical qualification. Qualification or higher degree in medical education, clinical research or management. CCT or CESR in General Adult or Old Age Psychiatry. Additional clinical qualifications. Fully registered with the GMC with a licence to practise at the time of appointment. Included on the GMC Specialist Register OR within six months. Approved clinician status OR able to achieve within 6 months of appointment. Approved under S12 OR able to achieve with 3 months of appointment. In good standing with GMC with respect to warning and conditions on practice. Transport Holds and will use valid UK driving licence OR provides evidence of proposed alternative. Clinical Skills, Knowledge & Experience Excellent knowledge in specialty. Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge. Excellent oral and written communication skills in English. Able to manage clinical complexity and uncertainty. Makes decisions based on evidence and experience including the contribution of others. Able to meet duties under MHA and MCA. Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service. Academic Skills & Lifelong learning Able to deliver undergraduate or postgraduate teaching and training. Ability to work in and lead team. Demonstrate commitment to shared leadership & collaborative working to deliver improvement. Participated in continuous professional development. Participated in research or service evaluation. Able to use and appraise clinical evidence. Has actively participated in clinical audit and quality improvement programmes. Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post. Reflected on purpose of CPD undertaken. Experienced in clinical research and / or service evaluation. Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications. Has led clinical audits leading to service change or improved outcomes to patients. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £109,725 to £145,478 a yearper annum, plus 10% R&R (non contractual) & on call supplement
Feb 12, 2026
Full time
We are seeking to recruit a full time Consultant for First Response Service across Mid Mersey and are looking for an enthusiastic, proactive colleague to provide dynamic leadership to the service and the Trust as a whole. This is a new full-time post based in Hollins Park Hospital. The post holder will work collaboratively with our Operational Manager, Clinical Service Manager and FRS Specialty doctor based in Clock View to provide leadership and clinical expertise to the First Response Service and ensure we deliver an excellent, responsive, and high-quality service. The post holder will also be supported, where appropriate, to develop a special interest in a clinical area, which meets the Trust objectives. The post holder will be responsible for the overall assessment, and management of patients presented to FRS in Mid Mersey by working closely with other members of the multidisciplinary team including clinical service manager, advanced clinical practitioner, clinical lead, Operational Managers (Band 8A), dual diagnosis practitioners, mental health practitioners, assistant practitioners, assistant clinical psychologist, clinical psychologist, social workers and support workers. You will enjoy working as part of a highly skilled and motivated team to deliver excellent care. Main duties of the job Urgent reviews for the patients and to chair management planning meetings involving families, community and social care services. Clinical/managerial supervisor responsibilities for the specialty doctor based in FRS in Clock View Hospital. For Medic Assessments within team there are appointments available within office hours. They are first triaged by the clinical leads. Registered practitioners can speak to the medic on site or by phone to discuss acceptance of service users. Urgent Assessments are facilitated by the medic directly and via secretary. If an MHAA is required, this should be discussed with the clinical lead. Every opportunity should be actioned to support contact with the service user. This includes telephone contacts, home visit, discussion with family or carers, prior to application to careline, in order to gain as much clinical or collateral information as possible. Consultant psychiatrist responsibility for FRS across Mid Mersey. Carry out comprehensive psychiatric assessments and provide treatment for patients referred to FRS as in outpatient and community assessment. Support FRS staff to manage psychiatric emergencies. Conduct patient reviews, and mental health act assessments, and attend multi-professional meetings. Maintain a high standard of clinical work when carrying out assessments. Ensure compliance with our clinical governance framework, you will motivate colleagues, champion service user safety and dignity and drive continuous improvement. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Job responsibilities Clinical duties of post holder: Consultant psychiatrist responsibility for FRS across Mid Mersey. Carry out comprehensive psychiatric assessments and provide treatment for patients referred to FRS as in outpatient and community assessment. Support FRS staff to manage psychiatric emergencies. Conduct patient reviews, and mental health act assessments, and attend multi-professional meetings. To carry out comprehensive Risk Assessments and participate in Trusts risk management processes such as Health Risk Assessment and Management Meetings (H-RAMM) and Multi Agency Public Protection Arrangement (MAPPA) Meetings. To provide medical leadership to the FRS team. Liaise with families / carers. Liaise with aspects of the Criminal Justice System regarding patients. Liaise with other stakeholders and interested parties. The post holder will be expected to maintain effective communication with other services, including in-patient and community mental health teams, crisis services, and primary care. Provide clinical/educational supervision to junior colleagues, NMP and AP. To attend daily safety huddle and multidisciplinary team meetings. The Trust has a number of medical management roles and encourages medical staff to participate in these. Likewise, medical staff are encouraged to participate in the wider discussion forums within the Trust and join committees/working parties in other areas. Support is provided within job plans to undertake these roles. The post holder will be expected to participate in the Consultant on call rota covering all specialties apart from CAMHS and Forensic services in the Warrington, Halton, St Helens & Knowsley areas. Please see job description for further details. Person Specification Qualifications MB BS or equivalent medical qualification. Qualification or higher degree in medical education, clinical research or management. CCT or CESR in General Adult or Old Age Psychiatry. Additional clinical qualifications. Fully registered with the GMC with a licence to practise at the time of appointment. Included on the GMC Specialist Register OR within six months. Approved clinician status OR able to achieve within 6 months of appointment. Approved under S12 OR able to achieve with 3 months of appointment. In good standing with GMC with respect to warning and conditions on practice. Transport Holds and will use valid UK driving licence OR provides evidence of proposed alternative. Clinical Skills, Knowledge & Experience Excellent knowledge in specialty. Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge. Excellent oral and written communication skills in English. Able to manage clinical complexity and uncertainty. Makes decisions based on evidence and experience including the contribution of others. Able to meet duties under MHA and MCA. Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service. Academic Skills & Lifelong learning Able to deliver undergraduate or postgraduate teaching and training. Ability to work in and lead team. Demonstrate commitment to shared leadership & collaborative working to deliver improvement. Participated in continuous professional development. Participated in research or service evaluation. Able to use and appraise clinical evidence. Has actively participated in clinical audit and quality improvement programmes. Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post. Reflected on purpose of CPD undertaken. Experienced in clinical research and / or service evaluation. Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications. Has led clinical audits leading to service change or improved outcomes to patients. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £109,725 to £145,478 a yearper annum, plus 10% R&R (non contractual) & on call supplement
BROOK STREET
Band 3 Medical Secretary
BROOK STREET Newtownards, County Down
Join Our NHS Administration Team Location: Ards Hospital Hours: Full-time / Monday to Friday 9am until 5pm Salary: 12.75 per hour Are you highly organised, proactive, and passionate about supporting patient care behind the scenes? Our team is looking for an enthusiastic Administrative Officer to help us deliver exceptional service across our clinical teams. About the Role As a key member of our admin team, you'll play a vital role in keeping our systems and services running smoothly. Working closely with clinicians and colleagues, you'll help manage patient information, appointments, correspondence, and essential administrative processes that ensure patients receive high-quality care efficiently and safely. Key Responsibilities Manage phone calls and enquiries, providing a friendly first point of contact. Process new patient referrals and maintain up-to-date Encompass work queues (waiting lists, DNAs, reviews). Support the preparation and formatting of correspondence through Encompass or MedSpeech, and send electronic messages as required. Maintain consultant and team caseloads and update patient information systems. Produce reports and statistics for audits and management review. Coordinate clinical diaries, clinic bookings, cancellations, and outcomes. Book interpreters, manage stock using eProcurement, and handle mail and medical record requests. Provide administrative cover at reception and support colleagues during annual leave or sickness absence. Attend team meetings, contribute to continuous service improvement, and uphold NHS values in all interactions. Systems You'll Use Encompass, MedSpeech, Maxims (read-only), eProcurement, Microsoft Teams, Outlook, Word, Excel, and other NHS shared systems including SOSCare, ECR, and SharePoint. Additional Responsibilities You may occasionally minute meetings, coordinate patient transport, assist with Mental Health Officer (MHO) forms, and support data cleansing and archiving projects. About You You're organised, detail-oriented, and confident using IT systems. You enjoy working in a team environment and balancing multiple priorities. Experience in healthcare administration or knowledge of NHS systems would be an advantage, but training will be provided. Join us and play your part in supporting patient care, every day. Please send cv or hit the Apply button! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Feb 10, 2026
Seasonal
Join Our NHS Administration Team Location: Ards Hospital Hours: Full-time / Monday to Friday 9am until 5pm Salary: 12.75 per hour Are you highly organised, proactive, and passionate about supporting patient care behind the scenes? Our team is looking for an enthusiastic Administrative Officer to help us deliver exceptional service across our clinical teams. About the Role As a key member of our admin team, you'll play a vital role in keeping our systems and services running smoothly. Working closely with clinicians and colleagues, you'll help manage patient information, appointments, correspondence, and essential administrative processes that ensure patients receive high-quality care efficiently and safely. Key Responsibilities Manage phone calls and enquiries, providing a friendly first point of contact. Process new patient referrals and maintain up-to-date Encompass work queues (waiting lists, DNAs, reviews). Support the preparation and formatting of correspondence through Encompass or MedSpeech, and send electronic messages as required. Maintain consultant and team caseloads and update patient information systems. Produce reports and statistics for audits and management review. Coordinate clinical diaries, clinic bookings, cancellations, and outcomes. Book interpreters, manage stock using eProcurement, and handle mail and medical record requests. Provide administrative cover at reception and support colleagues during annual leave or sickness absence. Attend team meetings, contribute to continuous service improvement, and uphold NHS values in all interactions. Systems You'll Use Encompass, MedSpeech, Maxims (read-only), eProcurement, Microsoft Teams, Outlook, Word, Excel, and other NHS shared systems including SOSCare, ECR, and SharePoint. Additional Responsibilities You may occasionally minute meetings, coordinate patient transport, assist with Mental Health Officer (MHO) forms, and support data cleansing and archiving projects. About You You're organised, detail-oriented, and confident using IT systems. You enjoy working in a team environment and balancing multiple priorities. Experience in healthcare administration or knowledge of NHS systems would be an advantage, but training will be provided. Join us and play your part in supporting patient care, every day. Please send cv or hit the Apply button! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Band 3 Apprentice Governance Officer - Bath
NHS Bath, Somerset
Band 3 Apprentice Governance Officer - Bath We are looking for an enthusiastic, organised and motivated individual to join us as at Avon and Wiltshire Mental Health Partnership NHS Trust as a Governance Officer (Apprentice). This is initially a 16-month fixed term role working full time as an Apprentice Governance Officer whilst undertaking the relevant apprenticeship programme. On successful completion of the probation period, and the apprenticeship, we would aim to move you into a substantive Governance Officer role. This an exciting opportunity for someone looking to start a career in governance and public service. You will support the smooth running of governance processes across the Trust, including Board and Committee administration, Freedom of Information requests, and policy documentation. This role offers a unique opportunity to gain hands-on experience while undertaking a Level 4 Governance Officer Apprenticeship. We are looking for someone professional with good communication skills and a willingness to learn. If you're looking to develop your skills and gain insight into NHS governance in a high-profile and respected team then this is the role for you. Main duties of the job As a Governance Officer you will provide efficient and effective support to the Corporate Affairs Team while developing your knowledge and skills through structured learning and mentoring. The tasks will vary depending on the priorities of the Corporate Affairs Team throughout the year, but will include regular responsibilities linked to Freedom of Information deadlines and the Board and Committee meeting schedule. You will be supported to manage your workload and meet key deadlines. Supporting Freedom of Information administration Assisting with Board and Committee meeting preparation Helping maintain governance records and documentation Providing secretarial and administrative support Learning to take minutes and manage diaries Contributing to policy and intranet updates As this is an apprentice position, you will be required to successfully complete a Governance Officer Apprenticeship whilst undertaking the requirements of the position. Applicants will be required to have already obtained the required entry requirements (detailed in the JD) and able to provide evidence of any certification of relevant qualifications or Visa documents, to ensure they are eligible. This will need to be evidenced prior to an unconditional offer of employment can be made. Please read the apprenticeship eligibility criteria detailed in the job description About us We are a small but dedicated team that aims to be supportive, helpful and solution orientated. We recognise the value we bring to AWP and are proud of what we deliver whilst always striving to be the best that we can be. We expect high standards from our team members but in exchange we offer an open, friendly and flexible environment with opportunity to learn and develop as an individual. We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger. Job responsibilities As a member of the Corporate Affairs Team, you will: Assist with Freedom of Information (FOI) administration within the Trust, supporting the FOI Manager to ensure compliance with statutory response deadlines. This includes logging and tracking FOI requests, helping to prepare draft responses, and maintaining accurate records. The post holder will exercise judgement in identifying sensitive issues and escalating appropriately, and in prioritising administrative tasks to meet deadlines. Help maintain accurate records and documentation that contribute to transparency and compliance across the Trust. Provide a range of secretarial and administrative support within Corporate Affairs, and occasionally to the office of the Chair and Chief Executive. This may include diary support, meeting arrangements, and document preparation under supervision Provide secretarial and administrative support to the Manager of Corporate Affairs, Company Secretary, Chair and Non-Executive Directors. Learn to manage electronic diaries and support meeting scheduling, working closely with Business Coordinators to ensure corporate diary commitments are accurate and up to date. Plan and manage routine administrative tasks independently, such asscheduling meetings, preparing standard documents, and maintainingrecords, ensuring deadlines are met and tasks are completed accurately and on time. Support the coordination of visits for Executive and Non-Executive Directors to Trust services and venues, including processing feedback forms from these visits. Learn to produce clear, accurate minutes or action notes of meetings, with training and review by senior staff. Use a range of IT packages including Word, Excel, and Outlook to support administrative tasks. Use existing templates to prepare agendas, minutes, and action logs, assisting in updating formats under guidance. Support updates to the Corporate Affairs sections on Ourspace by preparing draft content and uploading documents as directed. Assist with the administration of the corporate governance framework, helping to review and update documentation annually and ensuring correct approvals are in place. Support the servicing of governance arrangements for Trust Board sub-committees and management groups. Assist in updating Board and Executive Director structure charts under supervision, ensuring the current version is maintained on the intranet. Help plan and organize meetings, including booking rooms, setting up IT, and collating documents. Assist in preparing monthly draft agendas, supporting the team in collating, proofreading, and distributing meeting papers. Ensure cover sheets are completed and papers are uploaded to the Trust intranet. Support the team in preparing meeting papers to a professional standard, ensuring agenda timings are considered and recorded appropriately. Under supervision, assist in implementing a schedule of Board and sub-committee meetings for the year, helping to compile and maintain a forward business schedule of agenda items. Ensure information about Board members on the Trust website and other marketing material is up to date and accurate. Also ensure that the Trust website is regularly updated with notices of future board and sub-committee meetings where appropriate. Help ensure information about Board members on the Trust website and other materials is accurate and up to date. Supporting the posting of notices for upcoming Board meetings. Assist in issuing committee agendas and supporting papers in line with Standing Orders, ensuring Board papers are made available on the website in advance of meetings. Assist with updates to the production and maintenance of the Corporate Governance Manual. Support the maintenance of attendance registers for Board Sub-committee meetings. Assisting in maintaining the register for gifts and hospitality. Work with discretion, recognising that much of the work of the Directorate is business sensitive and confidential. Person Specification Education and Qualification Good level of education including English and Maths GCSE or equivalent Commitment to be accepted and participate in the Apprenticeship programme relevant for this role IT qualification e.g. ECDL or similar Formal training in minute taking Experience and Knowledge Basic understanding of administrative tasks Experience using Microsoft Office (Word, Excel, Outlook) Experience handling communications (email, phone) Interest in governance, compliance, or public sector administration Understanding of governance responsibilities and structures within a large organisation Skills and Abilities Good written and verbal communication skills Ability to follow instructions and work as part of a team Ability to maintain confidentiality and handle sensitive information Willingness to learn new systems and processes Strong attention to detail and organisational skills Ability to take basic meeting notes or minutes Familiarity with diary management or scheduling tools Other Requirements Willingness to undertake the Level 4 Governance Officer Apprenticeship Professional and respectful attitude Empathy for individuals who have experienced mental health challenges Interest in a long-term career in governance or public service . click apply for full job details
Feb 06, 2026
Full time
Band 3 Apprentice Governance Officer - Bath We are looking for an enthusiastic, organised and motivated individual to join us as at Avon and Wiltshire Mental Health Partnership NHS Trust as a Governance Officer (Apprentice). This is initially a 16-month fixed term role working full time as an Apprentice Governance Officer whilst undertaking the relevant apprenticeship programme. On successful completion of the probation period, and the apprenticeship, we would aim to move you into a substantive Governance Officer role. This an exciting opportunity for someone looking to start a career in governance and public service. You will support the smooth running of governance processes across the Trust, including Board and Committee administration, Freedom of Information requests, and policy documentation. This role offers a unique opportunity to gain hands-on experience while undertaking a Level 4 Governance Officer Apprenticeship. We are looking for someone professional with good communication skills and a willingness to learn. If you're looking to develop your skills and gain insight into NHS governance in a high-profile and respected team then this is the role for you. Main duties of the job As a Governance Officer you will provide efficient and effective support to the Corporate Affairs Team while developing your knowledge and skills through structured learning and mentoring. The tasks will vary depending on the priorities of the Corporate Affairs Team throughout the year, but will include regular responsibilities linked to Freedom of Information deadlines and the Board and Committee meeting schedule. You will be supported to manage your workload and meet key deadlines. Supporting Freedom of Information administration Assisting with Board and Committee meeting preparation Helping maintain governance records and documentation Providing secretarial and administrative support Learning to take minutes and manage diaries Contributing to policy and intranet updates As this is an apprentice position, you will be required to successfully complete a Governance Officer Apprenticeship whilst undertaking the requirements of the position. Applicants will be required to have already obtained the required entry requirements (detailed in the JD) and able to provide evidence of any certification of relevant qualifications or Visa documents, to ensure they are eligible. This will need to be evidenced prior to an unconditional offer of employment can be made. Please read the apprenticeship eligibility criteria detailed in the job description About us We are a small but dedicated team that aims to be supportive, helpful and solution orientated. We recognise the value we bring to AWP and are proud of what we deliver whilst always striving to be the best that we can be. We expect high standards from our team members but in exchange we offer an open, friendly and flexible environment with opportunity to learn and develop as an individual. We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger. Job responsibilities As a member of the Corporate Affairs Team, you will: Assist with Freedom of Information (FOI) administration within the Trust, supporting the FOI Manager to ensure compliance with statutory response deadlines. This includes logging and tracking FOI requests, helping to prepare draft responses, and maintaining accurate records. The post holder will exercise judgement in identifying sensitive issues and escalating appropriately, and in prioritising administrative tasks to meet deadlines. Help maintain accurate records and documentation that contribute to transparency and compliance across the Trust. Provide a range of secretarial and administrative support within Corporate Affairs, and occasionally to the office of the Chair and Chief Executive. This may include diary support, meeting arrangements, and document preparation under supervision Provide secretarial and administrative support to the Manager of Corporate Affairs, Company Secretary, Chair and Non-Executive Directors. Learn to manage electronic diaries and support meeting scheduling, working closely with Business Coordinators to ensure corporate diary commitments are accurate and up to date. Plan and manage routine administrative tasks independently, such asscheduling meetings, preparing standard documents, and maintainingrecords, ensuring deadlines are met and tasks are completed accurately and on time. Support the coordination of visits for Executive and Non-Executive Directors to Trust services and venues, including processing feedback forms from these visits. Learn to produce clear, accurate minutes or action notes of meetings, with training and review by senior staff. Use a range of IT packages including Word, Excel, and Outlook to support administrative tasks. Use existing templates to prepare agendas, minutes, and action logs, assisting in updating formats under guidance. Support updates to the Corporate Affairs sections on Ourspace by preparing draft content and uploading documents as directed. Assist with the administration of the corporate governance framework, helping to review and update documentation annually and ensuring correct approvals are in place. Support the servicing of governance arrangements for Trust Board sub-committees and management groups. Assist in updating Board and Executive Director structure charts under supervision, ensuring the current version is maintained on the intranet. Help plan and organize meetings, including booking rooms, setting up IT, and collating documents. Assist in preparing monthly draft agendas, supporting the team in collating, proofreading, and distributing meeting papers. Ensure cover sheets are completed and papers are uploaded to the Trust intranet. Support the team in preparing meeting papers to a professional standard, ensuring agenda timings are considered and recorded appropriately. Under supervision, assist in implementing a schedule of Board and sub-committee meetings for the year, helping to compile and maintain a forward business schedule of agenda items. Ensure information about Board members on the Trust website and other marketing material is up to date and accurate. Also ensure that the Trust website is regularly updated with notices of future board and sub-committee meetings where appropriate. Help ensure information about Board members on the Trust website and other materials is accurate and up to date. Supporting the posting of notices for upcoming Board meetings. Assist in issuing committee agendas and supporting papers in line with Standing Orders, ensuring Board papers are made available on the website in advance of meetings. Assist with updates to the production and maintenance of the Corporate Governance Manual. Support the maintenance of attendance registers for Board Sub-committee meetings. Assisting in maintaining the register for gifts and hospitality. Work with discretion, recognising that much of the work of the Directorate is business sensitive and confidential. Person Specification Education and Qualification Good level of education including English and Maths GCSE or equivalent Commitment to be accepted and participate in the Apprenticeship programme relevant for this role IT qualification e.g. ECDL or similar Formal training in minute taking Experience and Knowledge Basic understanding of administrative tasks Experience using Microsoft Office (Word, Excel, Outlook) Experience handling communications (email, phone) Interest in governance, compliance, or public sector administration Understanding of governance responsibilities and structures within a large organisation Skills and Abilities Good written and verbal communication skills Ability to follow instructions and work as part of a team Ability to maintain confidentiality and handle sensitive information Willingness to learn new systems and processes Strong attention to detail and organisational skills Ability to take basic meeting notes or minutes Familiarity with diary management or scheduling tools Other Requirements Willingness to undertake the Level 4 Governance Officer Apprenticeship Professional and respectful attitude Empathy for individuals who have experienced mental health challenges Interest in a long-term career in governance or public service . click apply for full job details

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