Senior HR Advisor Location: Bridgwater -Onsite Job type: Permanent Our Client an Engineering company are seeking an Senior HR Advisor for permanent position in Hinkley Point C location. This role is placed within Oil & Gas, Nuclear, Energy, Utilities, Chemicals, Petrochemicals or highly regulated industry. About the Role As Senior HR Advisor you will be responsible for assisting in the smooth running of HR processes and activities across the HPC site, to ensure compliance with HR Policies, Client practices and procedure and UK regulatory requirements. Responsibilities: As Senior HR Advisor you will provide advice and support to management in full alignment of business objectives. The job maintains a link between management and employees and provides a catalyst for implementing change and most appropriate practice. Provide and manage the day to day operational HR support. Manage the referencing process for all new starters, verifying all information to ensure it is accurate, corresponds to application information and aligned to HR Policy and UK regulatory requirements. Manage the Vetting and Identification process for all new starters to ensure all documentation is complete, accurate, corroborates with the appropriate authorities in line with client requirements, BUK HR Policy and UK regulatory requirements. Provide support to the Visa application processes to enable key employees from other entities to mobilise to HPC site in accordance with timescales. Ensure all Leavers are processed in a timely and accurate manner, ensuring all company property is returned, site security access revoked, payroll advised and all documentation completed in line with the BUK HR leavers procedure. Review and input all appropriate data entered onto HR and finance systems/databases to ensure accurate and real-time information is available. Role Qualifications and requirements Degree qualification in HR or related subject Working towards CIPD qualification Based full time on site 5 days a week What's in it for you? In return for your dedication and hard work, you will enjoy benefits such as Company Pension Scheme , Private Medical Insurance (BUPA) for immediate family, Personal Accident Insurance, Salary inclusive of all hours worked, 25 days annual holiday plus ability to buy/sell up to 5 days, Death in Service, Dental Plan for self & spouse. If you feel you have the experience and qualifications to succeed in this role, then please apply using the link. This vacancy is being advertised by Belcan.
Mar 24, 2026
Full time
Senior HR Advisor Location: Bridgwater -Onsite Job type: Permanent Our Client an Engineering company are seeking an Senior HR Advisor for permanent position in Hinkley Point C location. This role is placed within Oil & Gas, Nuclear, Energy, Utilities, Chemicals, Petrochemicals or highly regulated industry. About the Role As Senior HR Advisor you will be responsible for assisting in the smooth running of HR processes and activities across the HPC site, to ensure compliance with HR Policies, Client practices and procedure and UK regulatory requirements. Responsibilities: As Senior HR Advisor you will provide advice and support to management in full alignment of business objectives. The job maintains a link between management and employees and provides a catalyst for implementing change and most appropriate practice. Provide and manage the day to day operational HR support. Manage the referencing process for all new starters, verifying all information to ensure it is accurate, corresponds to application information and aligned to HR Policy and UK regulatory requirements. Manage the Vetting and Identification process for all new starters to ensure all documentation is complete, accurate, corroborates with the appropriate authorities in line with client requirements, BUK HR Policy and UK regulatory requirements. Provide support to the Visa application processes to enable key employees from other entities to mobilise to HPC site in accordance with timescales. Ensure all Leavers are processed in a timely and accurate manner, ensuring all company property is returned, site security access revoked, payroll advised and all documentation completed in line with the BUK HR leavers procedure. Review and input all appropriate data entered onto HR and finance systems/databases to ensure accurate and real-time information is available. Role Qualifications and requirements Degree qualification in HR or related subject Working towards CIPD qualification Based full time on site 5 days a week What's in it for you? In return for your dedication and hard work, you will enjoy benefits such as Company Pension Scheme , Private Medical Insurance (BUPA) for immediate family, Personal Accident Insurance, Salary inclusive of all hours worked, 25 days annual holiday plus ability to buy/sell up to 5 days, Death in Service, Dental Plan for self & spouse. If you feel you have the experience and qualifications to succeed in this role, then please apply using the link. This vacancy is being advertised by Belcan.
Software Developer / Engineer Newcastle onsite to £70k+ Are you a bright, ambitious Software Developer looking for an opportunity to progress your career, working on complex and interesting systems in a role where you can learn and develop your skills? You could be joining a FinTech start-up, they have secure backing and an established Hedge Fund client as a partner. As a Software Developer you will collaborate with a small, talented team to deliver the core platform within a Microsoft environment using the latest versions of C# .Net to produce high quality code. Once the Beta has been rolled out and tested the company has ambitious growth plans, this is a great opportunity to be involved from the ground up and progress your career. Location / WFH: You'll join colleagues in brand new Central Newcastle offices on a full-time basis (Monday to Friday), working hours with some flexibility. The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have achieved a minimum 2.1 BSc in Computer Science or similar technical discipline from a top tier / Russel Group university, backed by A's at A-level You're a technologist who enjoys collaborating and problem solving, working on complex, distributed systems You have strong backend coding skills - you can come from any tech background (e.g. Java, Python, Full Stack) but be happy to use C# .Net going forward and pick up new things along the way You have experience with public cloud technologies - Azure, AWS, GCP You have a good knowledge of modern software engineering best practices and have experience across the full software development lifecycle You have a thorough understanding of Computer Science fundamentals such as OOP, Data Structures, Design Patterns, Algorithms You're excited to join a start-up in a role that you can shape and influence What's in it for you: As a Software Developer / Engineer you will earn a competitive package: Salary to £70k Bonus 25 days holiday Bupa healthcare Generous pension contribution Continuous career development opportunities Social team atmosphere with a range of events and early finish for drinks on Fridays Apply now to find out more about this Software Developer / Engineer opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Mar 24, 2026
Full time
Software Developer / Engineer Newcastle onsite to £70k+ Are you a bright, ambitious Software Developer looking for an opportunity to progress your career, working on complex and interesting systems in a role where you can learn and develop your skills? You could be joining a FinTech start-up, they have secure backing and an established Hedge Fund client as a partner. As a Software Developer you will collaborate with a small, talented team to deliver the core platform within a Microsoft environment using the latest versions of C# .Net to produce high quality code. Once the Beta has been rolled out and tested the company has ambitious growth plans, this is a great opportunity to be involved from the ground up and progress your career. Location / WFH: You'll join colleagues in brand new Central Newcastle offices on a full-time basis (Monday to Friday), working hours with some flexibility. The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have achieved a minimum 2.1 BSc in Computer Science or similar technical discipline from a top tier / Russel Group university, backed by A's at A-level You're a technologist who enjoys collaborating and problem solving, working on complex, distributed systems You have strong backend coding skills - you can come from any tech background (e.g. Java, Python, Full Stack) but be happy to use C# .Net going forward and pick up new things along the way You have experience with public cloud technologies - Azure, AWS, GCP You have a good knowledge of modern software engineering best practices and have experience across the full software development lifecycle You have a thorough understanding of Computer Science fundamentals such as OOP, Data Structures, Design Patterns, Algorithms You're excited to join a start-up in a role that you can shape and influence What's in it for you: As a Software Developer / Engineer you will earn a competitive package: Salary to £70k Bonus 25 days holiday Bupa healthcare Generous pension contribution Continuous career development opportunities Social team atmosphere with a range of events and early finish for drinks on Fridays Apply now to find out more about this Software Developer / Engineer opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Software Engineer (C++ / SDK / Hardware Integration) Larne 5 Days Onsite £50,000 - £80,000 A specialist engineering company based in Northern Ireland is seeking a Software Engineer to take ownership of an in-house Software Development Kit used within high-performance digital imaging systems. The company designs and manufactures advanced camera systems used in aerospace, surveillance and scientific environments, including applications deployed in space. Their products operate in technically demanding, high-performance settings. The Role The business is building its own SDK to allow customers to interface with its imaging hardware. A contractor is currently developing the platform, and they now require a permanent Software Engineer to support the transition and take long-term ownership. This is systems-level C++ development. It is not embedded firmware and not hardware design. The focus is on: Integrating third-party hardware drivers Building clean abstraction layers and APIs Ensuring performance and stability in high-throughput systems Maintaining and evolving the SDK long term You will work closely with hardware and FPGA engineers within a collaborative R&D team and report directly to the CTO. Key Responsibilities Architect, develop and maintain a C++ based SDK Integrate and manage third-party hardware drivers Design scalable APIs and abstraction layers Support cross-platform development across Windows and Linux Optimise performance in data-intensive environments Maintain documentation, versioning and code quality standards Requirements Strong commercial C++ experience Experience building SDKs, APIs or developer tools Experience integrating hardware drivers or working closely with hardware Strong software architecture and design principles Desirable: Exposure to C or C# GUI development experience Experience in imaging systems or hardware-integrated environments Package £50,000 - £80,000 depending on experience 37.5 hours per week Flexible hours with core hours 10am-4pm 22.5 days annual leave plus statutory days Pension Private healthcare Potential share options 5 days onsite in Larne
Mar 24, 2026
Full time
Software Engineer (C++ / SDK / Hardware Integration) Larne 5 Days Onsite £50,000 - £80,000 A specialist engineering company based in Northern Ireland is seeking a Software Engineer to take ownership of an in-house Software Development Kit used within high-performance digital imaging systems. The company designs and manufactures advanced camera systems used in aerospace, surveillance and scientific environments, including applications deployed in space. Their products operate in technically demanding, high-performance settings. The Role The business is building its own SDK to allow customers to interface with its imaging hardware. A contractor is currently developing the platform, and they now require a permanent Software Engineer to support the transition and take long-term ownership. This is systems-level C++ development. It is not embedded firmware and not hardware design. The focus is on: Integrating third-party hardware drivers Building clean abstraction layers and APIs Ensuring performance and stability in high-throughput systems Maintaining and evolving the SDK long term You will work closely with hardware and FPGA engineers within a collaborative R&D team and report directly to the CTO. Key Responsibilities Architect, develop and maintain a C++ based SDK Integrate and manage third-party hardware drivers Design scalable APIs and abstraction layers Support cross-platform development across Windows and Linux Optimise performance in data-intensive environments Maintain documentation, versioning and code quality standards Requirements Strong commercial C++ experience Experience building SDKs, APIs or developer tools Experience integrating hardware drivers or working closely with hardware Strong software architecture and design principles Desirable: Exposure to C or C# GUI development experience Experience in imaging systems or hardware-integrated environments Package £50,000 - £80,000 depending on experience 37.5 hours per week Flexible hours with core hours 10am-4pm 22.5 days annual leave plus statutory days Pension Private healthcare Potential share options 5 days onsite in Larne
GeoPura is revolutionising the way we generate power. As the world moves away from fossil fuels, we provide clean, hydrogen-powered energy solutions that supplement the grid and replace polluting diesel generators to support the transition to net zero. From construction and critical infrastructure to film & TV, live events, and EV charging, our Hydrogen Power Units (HPUs) deliver reliable, zero-emission electricity where it's needed most. Already one of the UK's largest producers of green hydrogen, we're growing fast. Ranked 6th in The Sunday Times 100 Tech, a list of Britain's fastest-growing private technology companies, we've raised over £114 million in investment from global leaders including Siemens Energy Ventures, National Wealth Fund, Barclays Sustainable Impact Capital, GM Ventures, and SWEN Capital Partners. With strong financial backing and a clear path to scale, we are building a team that will shape the future of energy. Our technology is already trusted by major organisations such as Balfour Beatty, HS2, National Grid, and the BBC, and we're just getting started. As we expand across the UK and internationally, in collaboration with Siemens Energy, this is an exciting time to join a company at the forefront of the hydrogen revolution, making a real impact on air quality, carbon reduction, and the future of clean energy. GeoPura are working in partnership with Siemens Energy to provide this delivery of renewable, zero emission energy at a large and significant scale. With experience in providing zero-emissions power to a wide range of industries - from construction to film and TV production, to outdoor events - GeoPura harnesses hydrogen technology to generate and distribute the vast amount of energy required to decarbonise our global economies. Current clients of GeoPura include Netflix, BBC, HS2 and Polestar EV cars. Responsibilities Stakeholder Communication: Act as a liaison between the Service Delivery team and various internal and external stakeholders, ensuring clear andtimelycommunication. Flexibility: Be extremely flexible and dynamic to meet changing customer requirements. Relationship Building: Build strong relationships with internal and external stakeholders, including the sales team, electrical design team, service facility, ROC, field service, operational engineering, renewable fuels, labour schedulers, and onsite teams. Track HPU Locations: Track the location of all HPUs and update the location and status tracker accordingly. Meeting Coordination: Schedule and coordinate meetings for the Service Delivery team, including preparing agendas and taking minutes. Health & Safety: Ensure the company's Health & Safety policies are upheld. Documentation Maintenance: Co-ordinance and organise deployment documentation. Ensure all project documentation is up-to-date and accurately reflects the status of deployments. Document management: Help co-ordinate files and documents across service delivery, ensuring standard folder structures are used. Customer Feedback: Collect customer feedback toidentifyareas for improvement and ensurehigh levelsof customer satisfaction. Deployment Scheduling: Co-ordinate scheduling of all HPU deployments, working closely with the sales team and Head of Service Delivery to ensure all projects stay on track. Reporting: Support in the preparation of regular reports on deployment progress, resource utilisation, and operational performance ifrequired. Process Improvement: Identifyareas for process improvement and assistin implementing new procedures and strategies to enhance efficiency and productivity. Risk Management: Helpidentify potential risks across service delivery and work with senior managers to help develop mitigation strategies. Support Strategic Initiatives: Assistin the development and execution of strategic initiatives aimed at scaling operations and improving service delivery. System Implementation: Help implement systems and processes to ensure teams are successfully tracking and managing deployments. Work Digitally: Complete schedules and resource plans to ensure deployments stay on track. Qualifications and Experience Demonstrable experience working in an operations planning role Can demonstrate attention to detail regarding work quality and have exceptional organisational skills Self-motivated and can manage priorities and workload to meet deadlines Problem-solving skills and the ability to adapt to changing circumstances Desirable - Experience working in the hydrogen industry Desirable - Knowledge of the temporary power industry Good working of software applications, such as MS Office, SAP, MS Project with a deep knowledge of maintenance & project planning You must hold a valid, full UK driving licence Company Benefits Annual Bonus Scheme Up to 8% matched pension contribution 25 days holiday + Bank Holidays (holiday entitlement also raises 1 day per year of service, capped at 30 days) Enhanced family leave pay A career within a rapidly growing company Private healthcare and dental cover Death in Service Benefit at 4x base salary Employee Assistance Programme and Mental Health Advantage Bike2Work Scheme Exposure to exciting projects within film, TV, and other sectors working to decarbonize their operations Exposure to exciting projects across many and diverse power / energy applications The chance to join a purpose-driven organisation tackling one of the grand challenges of our time - decarbonisation of energy systems Apply for the role If you're interested in this role, please fill out the form below or email us with your CV at We look forward to hearing from you, and hope to welcome you to our industry-leading team! Get in touch with us about Hydrogen today Want to find out more? Visit Contact Page
Mar 24, 2026
Full time
GeoPura is revolutionising the way we generate power. As the world moves away from fossil fuels, we provide clean, hydrogen-powered energy solutions that supplement the grid and replace polluting diesel generators to support the transition to net zero. From construction and critical infrastructure to film & TV, live events, and EV charging, our Hydrogen Power Units (HPUs) deliver reliable, zero-emission electricity where it's needed most. Already one of the UK's largest producers of green hydrogen, we're growing fast. Ranked 6th in The Sunday Times 100 Tech, a list of Britain's fastest-growing private technology companies, we've raised over £114 million in investment from global leaders including Siemens Energy Ventures, National Wealth Fund, Barclays Sustainable Impact Capital, GM Ventures, and SWEN Capital Partners. With strong financial backing and a clear path to scale, we are building a team that will shape the future of energy. Our technology is already trusted by major organisations such as Balfour Beatty, HS2, National Grid, and the BBC, and we're just getting started. As we expand across the UK and internationally, in collaboration with Siemens Energy, this is an exciting time to join a company at the forefront of the hydrogen revolution, making a real impact on air quality, carbon reduction, and the future of clean energy. GeoPura are working in partnership with Siemens Energy to provide this delivery of renewable, zero emission energy at a large and significant scale. With experience in providing zero-emissions power to a wide range of industries - from construction to film and TV production, to outdoor events - GeoPura harnesses hydrogen technology to generate and distribute the vast amount of energy required to decarbonise our global economies. Current clients of GeoPura include Netflix, BBC, HS2 and Polestar EV cars. Responsibilities Stakeholder Communication: Act as a liaison between the Service Delivery team and various internal and external stakeholders, ensuring clear andtimelycommunication. Flexibility: Be extremely flexible and dynamic to meet changing customer requirements. Relationship Building: Build strong relationships with internal and external stakeholders, including the sales team, electrical design team, service facility, ROC, field service, operational engineering, renewable fuels, labour schedulers, and onsite teams. Track HPU Locations: Track the location of all HPUs and update the location and status tracker accordingly. Meeting Coordination: Schedule and coordinate meetings for the Service Delivery team, including preparing agendas and taking minutes. Health & Safety: Ensure the company's Health & Safety policies are upheld. Documentation Maintenance: Co-ordinance and organise deployment documentation. Ensure all project documentation is up-to-date and accurately reflects the status of deployments. Document management: Help co-ordinate files and documents across service delivery, ensuring standard folder structures are used. Customer Feedback: Collect customer feedback toidentifyareas for improvement and ensurehigh levelsof customer satisfaction. Deployment Scheduling: Co-ordinate scheduling of all HPU deployments, working closely with the sales team and Head of Service Delivery to ensure all projects stay on track. Reporting: Support in the preparation of regular reports on deployment progress, resource utilisation, and operational performance ifrequired. Process Improvement: Identifyareas for process improvement and assistin implementing new procedures and strategies to enhance efficiency and productivity. Risk Management: Helpidentify potential risks across service delivery and work with senior managers to help develop mitigation strategies. Support Strategic Initiatives: Assistin the development and execution of strategic initiatives aimed at scaling operations and improving service delivery. System Implementation: Help implement systems and processes to ensure teams are successfully tracking and managing deployments. Work Digitally: Complete schedules and resource plans to ensure deployments stay on track. Qualifications and Experience Demonstrable experience working in an operations planning role Can demonstrate attention to detail regarding work quality and have exceptional organisational skills Self-motivated and can manage priorities and workload to meet deadlines Problem-solving skills and the ability to adapt to changing circumstances Desirable - Experience working in the hydrogen industry Desirable - Knowledge of the temporary power industry Good working of software applications, such as MS Office, SAP, MS Project with a deep knowledge of maintenance & project planning You must hold a valid, full UK driving licence Company Benefits Annual Bonus Scheme Up to 8% matched pension contribution 25 days holiday + Bank Holidays (holiday entitlement also raises 1 day per year of service, capped at 30 days) Enhanced family leave pay A career within a rapidly growing company Private healthcare and dental cover Death in Service Benefit at 4x base salary Employee Assistance Programme and Mental Health Advantage Bike2Work Scheme Exposure to exciting projects within film, TV, and other sectors working to decarbonize their operations Exposure to exciting projects across many and diverse power / energy applications The chance to join a purpose-driven organisation tackling one of the grand challenges of our time - decarbonisation of energy systems Apply for the role If you're interested in this role, please fill out the form below or email us with your CV at We look forward to hearing from you, and hope to welcome you to our industry-leading team! Get in touch with us about Hydrogen today Want to find out more? Visit Contact Page
Field Service Engineer - Heavy Plant Maintenance £30,000-£40,000 + Overtime (1.5x) + Van We are seeking an experienced Field Service Engineer to join a well-established heavy engineering business. This is a varied, hands-on role covering both onsite and workshop-based work, offering strong earning potential, flexibility and long-term progression. The Role You will be responsible for: Carrying out repairs, servicing and maintenance on heavy plant and equipment Attending customer sites across multiple industries Diagnosing and fault-finding across hydraulic, pneumatic, electrical and mechanical systems Testing equipment to ensure it meets inspection and safety standards Completing detailed job sheets and service reports Preparing and assembling components ready for dispatch Delivering a professional, customer-facing service This role involves regular travel and face-to-face interaction with clients, so a professional and proactive approach is essential. Skills & Experience Desirable: Level 3 NVQ (or equivalent) in Plant, Heavy Engineering Experience working on heavy plant machinery Crane or lifting equipment experience LOLER knowledge/experience Strong fault-finding and diagnostic skills Ability to work independently and manage workload effectively Training & Development Industry-recognised certifications available Ongoing product and technical training Supportive management team Package & Benefits £30,000-£40,000 basic salary Overtime paid at 1.5x after 40 hours Flexible working hours dictated by workload Option to complete 40 hours Monday-Thursday and take Friday off (subject to workload) Company van, phone and tablet Pension scheme 20 days holiday + Bank Holidays Private healthcare after qualifying period
Mar 24, 2026
Full time
Field Service Engineer - Heavy Plant Maintenance £30,000-£40,000 + Overtime (1.5x) + Van We are seeking an experienced Field Service Engineer to join a well-established heavy engineering business. This is a varied, hands-on role covering both onsite and workshop-based work, offering strong earning potential, flexibility and long-term progression. The Role You will be responsible for: Carrying out repairs, servicing and maintenance on heavy plant and equipment Attending customer sites across multiple industries Diagnosing and fault-finding across hydraulic, pneumatic, electrical and mechanical systems Testing equipment to ensure it meets inspection and safety standards Completing detailed job sheets and service reports Preparing and assembling components ready for dispatch Delivering a professional, customer-facing service This role involves regular travel and face-to-face interaction with clients, so a professional and proactive approach is essential. Skills & Experience Desirable: Level 3 NVQ (or equivalent) in Plant, Heavy Engineering Experience working on heavy plant machinery Crane or lifting equipment experience LOLER knowledge/experience Strong fault-finding and diagnostic skills Ability to work independently and manage workload effectively Training & Development Industry-recognised certifications available Ongoing product and technical training Supportive management team Package & Benefits £30,000-£40,000 basic salary Overtime paid at 1.5x after 40 hours Flexible working hours dictated by workload Option to complete 40 hours Monday-Thursday and take Friday off (subject to workload) Company van, phone and tablet Pension scheme 20 days holiday + Bank Holidays Private healthcare after qualifying period
SENIOR MARINE SYSTEMS ENGINEER BRISTOL (3 DAYS ONSITE) £65,000 - £80,000 DOE A Senior Marine Systems Engineer is required to join a specialist engineering organisation delivering high-impact work across the maritime and defence sector. This role sits at the front end of engineering-focused on concept development, capability definition, and informing strategic decisions for next-generation naval pla click apply for full job details
Mar 24, 2026
Full time
SENIOR MARINE SYSTEMS ENGINEER BRISTOL (3 DAYS ONSITE) £65,000 - £80,000 DOE A Senior Marine Systems Engineer is required to join a specialist engineering organisation delivering high-impact work across the maritime and defence sector. This role sits at the front end of engineering-focused on concept development, capability definition, and informing strategic decisions for next-generation naval pla click apply for full job details
Lead GCP Data Engineer New Malden (Hybrid, approx. 4 days per month onsite) £85,000 to £90,000 plus up to 30 percent bonus This is an opportunity to take ownership of a brand-new GCP data platform and shape the engineering standards from the ground up. You will join a growing data function at a pivotal moment, playing a key role in a major cloud migration while influencing best practice across the team. The Company They are a technology-driven organisation within the insurance space, focused on making data-led decisions and building modern, scalable systems. Their mission is centred around delivering fast, accurate and accessible insurance experiences for a wide range of customers. With strong investment and a clear roadmap, they continue to enhance their predictive capabilities and data platform maturity. The environment is collaborative, outcome-focused and built for people who enjoy autonomy and ownership. The Role As Lead GCP Data Engineer, you will Act as the in-house GCP expert, guiding design decisions and engineering standards. Lead end-to-end delivery of data products, from ingestion through to transformation and analytical layers. Build and maintain production-grade pipelines across batch and streaming workloads. Work closely with internal stakeholders to deliver reliable, high-quality datasets. Support the Azure-to-GCP migration, ensuring data sources are correctly transformed and integrated. Mentor engineers and help uplift best practice across the team. Operate within Agile ways of working, contributing to planning, ceremonies and continuous improvement. Your Skills and Experience You will need: Strong commercial experience as a Data Engineer working on production-grade pipelines. Deep hands-on experience with GCP, including BigQuery, Cloud Storage, Cloud Run, Dataflow, Cloud Composer, and streaming technologies such as Kafka. Strong capability in dbt or Dataform and familiarity with medallion architecture. Ability to design robust ingestion patterns across multiple data types. Experience with Terraform or similar IaC approaches. Clear communication skills and a value-focused engineering mindset. Experience operating within Agile teams. Nice to have: GCP certifications. Experience working in regulated environments. What They Offer £80,000 to £90,000 base salary. Up to 30 percent annual bonus. Hybrid working with only four days per month onsite. Strong pipeline of projects including a cloud migration and new platform build. Clear progression opportunities as the team scales. A positive, supportive culture with an emphasis on trust and autonomy. How to Apply If this sounds like the right next step, apply now to register your interest.
Mar 24, 2026
Full time
Lead GCP Data Engineer New Malden (Hybrid, approx. 4 days per month onsite) £85,000 to £90,000 plus up to 30 percent bonus This is an opportunity to take ownership of a brand-new GCP data platform and shape the engineering standards from the ground up. You will join a growing data function at a pivotal moment, playing a key role in a major cloud migration while influencing best practice across the team. The Company They are a technology-driven organisation within the insurance space, focused on making data-led decisions and building modern, scalable systems. Their mission is centred around delivering fast, accurate and accessible insurance experiences for a wide range of customers. With strong investment and a clear roadmap, they continue to enhance their predictive capabilities and data platform maturity. The environment is collaborative, outcome-focused and built for people who enjoy autonomy and ownership. The Role As Lead GCP Data Engineer, you will Act as the in-house GCP expert, guiding design decisions and engineering standards. Lead end-to-end delivery of data products, from ingestion through to transformation and analytical layers. Build and maintain production-grade pipelines across batch and streaming workloads. Work closely with internal stakeholders to deliver reliable, high-quality datasets. Support the Azure-to-GCP migration, ensuring data sources are correctly transformed and integrated. Mentor engineers and help uplift best practice across the team. Operate within Agile ways of working, contributing to planning, ceremonies and continuous improvement. Your Skills and Experience You will need: Strong commercial experience as a Data Engineer working on production-grade pipelines. Deep hands-on experience with GCP, including BigQuery, Cloud Storage, Cloud Run, Dataflow, Cloud Composer, and streaming technologies such as Kafka. Strong capability in dbt or Dataform and familiarity with medallion architecture. Ability to design robust ingestion patterns across multiple data types. Experience with Terraform or similar IaC approaches. Clear communication skills and a value-focused engineering mindset. Experience operating within Agile teams. Nice to have: GCP certifications. Experience working in regulated environments. What They Offer £80,000 to £90,000 base salary. Up to 30 percent annual bonus. Hybrid working with only four days per month onsite. Strong pipeline of projects including a cloud migration and new platform build. Clear progression opportunities as the team scales. A positive, supportive culture with an emphasis on trust and autonomy. How to Apply If this sounds like the right next step, apply now to register your interest.
Job Title IT Technical Trainer Job Location Tewkesbury, UK Hybrid working where possible. 65% onsite requirement across the month (average of 3 days per week). Job ID 31829 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Tewkesbury is our HQ for our Intelligence & Cyber International division. In the land domain, our T7 and T4 multi mission robots deliver next generation remote capabilities and uncompromised performance. We design and manufacture world leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counter terrorism. We are currently looking for individuals with a passion for technology to join our team of Cyber and Information Resilience SMEs to create and deliver training to a range of internal and external customers. Partnering with engineering teams and customer stakeholders to define training requirements for courseware content, design and develop courseware from engineering documentation. This is a hands on role organising and delivering product training. As part of this role, you will also maintain the training pool of cryptographic units and training laptops, in addition to assisting with support tasks when required. Please note that although hybrid working is generally available, this is dependent on specific projects, and as such may change from time to time. We are open to flexible working for the right candidate such as part time working. A few of our employee benefits are: £3,000 to £6,000 DV Bonus - please note this level of clearance isn't essential for this role. This bonus is subject to individual clearance and project requirements - discussed upon application. Hybrid working where possible - 65% onsite requirement across the month (average of 3 days per week). Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt in extras such as health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve The responsibilities of your role will include the following: Assist the training manager in leading the organisation and planning of technical training activities. Deliver training on cryptography solutions to customers at all levels. Predominantly classroom based instructor led delivery in Tewkesbury or at customer sites. Analyse, design and develop new training course material and update existing training material. Create supporting documentation such as training course proposals, training plans and student handouts. Become a product SME on the use of ICI products and complete integrated solutions containing third party partner solutions. Assist the Training manager in planning and maintaining training stock level requirements for the cryptographic portfolio, ensuring that the level and quality is maintained and future requirements are planned in line with Company AOP, future sales and BD forecasting, new product development. Assist in a variety of pre and post sales technical support tasks, such as product presentations and demonstrations, assisting with customer training queries and training advice to support bid activities. Provision of customer feedback from training reports and evaluations. Support the training manager in the advancement of training capability utilising best of breed delivery methods and technology to ensure that the training portfolio evolves. Support the definition of training aims and objectives and assessment strategies. Assist the career and learning development of other team members. What you'll bring The role requires the following experience and skills: Strong technical understanding in one or more of the following areas: IP Networking, Information & Network Security, IP Sec, cryptographic solutions. Experience of implementing training programmes using instructional design methodology, training from initial concept through design, delivery and evaluation. Establishing a technical training strategy and assurance mechanisms, document and apply feedback to improve training delivery. Experience of leading day to day delivery of training services. Demonstrable experience of delivering formal classroom based instructor led training and/or workplace training. Ability to work independently and organise work within schedule and budget constraints. Keep track of the latest trends in instructional design and training delivery. Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Mar 24, 2026
Full time
Job Title IT Technical Trainer Job Location Tewkesbury, UK Hybrid working where possible. 65% onsite requirement across the month (average of 3 days per week). Job ID 31829 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Tewkesbury is our HQ for our Intelligence & Cyber International division. In the land domain, our T7 and T4 multi mission robots deliver next generation remote capabilities and uncompromised performance. We design and manufacture world leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counter terrorism. We are currently looking for individuals with a passion for technology to join our team of Cyber and Information Resilience SMEs to create and deliver training to a range of internal and external customers. Partnering with engineering teams and customer stakeholders to define training requirements for courseware content, design and develop courseware from engineering documentation. This is a hands on role organising and delivering product training. As part of this role, you will also maintain the training pool of cryptographic units and training laptops, in addition to assisting with support tasks when required. Please note that although hybrid working is generally available, this is dependent on specific projects, and as such may change from time to time. We are open to flexible working for the right candidate such as part time working. A few of our employee benefits are: £3,000 to £6,000 DV Bonus - please note this level of clearance isn't essential for this role. This bonus is subject to individual clearance and project requirements - discussed upon application. Hybrid working where possible - 65% onsite requirement across the month (average of 3 days per week). Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt in extras such as health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve The responsibilities of your role will include the following: Assist the training manager in leading the organisation and planning of technical training activities. Deliver training on cryptography solutions to customers at all levels. Predominantly classroom based instructor led delivery in Tewkesbury or at customer sites. Analyse, design and develop new training course material and update existing training material. Create supporting documentation such as training course proposals, training plans and student handouts. Become a product SME on the use of ICI products and complete integrated solutions containing third party partner solutions. Assist the Training manager in planning and maintaining training stock level requirements for the cryptographic portfolio, ensuring that the level and quality is maintained and future requirements are planned in line with Company AOP, future sales and BD forecasting, new product development. Assist in a variety of pre and post sales technical support tasks, such as product presentations and demonstrations, assisting with customer training queries and training advice to support bid activities. Provision of customer feedback from training reports and evaluations. Support the training manager in the advancement of training capability utilising best of breed delivery methods and technology to ensure that the training portfolio evolves. Support the definition of training aims and objectives and assessment strategies. Assist the career and learning development of other team members. What you'll bring The role requires the following experience and skills: Strong technical understanding in one or more of the following areas: IP Networking, Information & Network Security, IP Sec, cryptographic solutions. Experience of implementing training programmes using instructional design methodology, training from initial concept through design, delivery and evaluation. Establishing a technical training strategy and assurance mechanisms, document and apply feedback to improve training delivery. Experience of leading day to day delivery of training services. Demonstrable experience of delivering formal classroom based instructor led training and/or workplace training. Ability to work independently and organise work within schedule and budget constraints. Keep track of the latest trends in instructional design and training delivery. Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Electrical Maintenance Engineer - Day Shift Fed up with constantly being pulled from one breakdown to the next? Ready for a role where you can actually get ahead of the maintenance curve and make a real impact? This Electrical Maintenance Engineer role gives you the chance to take ownership of a modern, fast-paced production environment where reliability, safety, and continuous improvement genuinely matter. You'll be part of a highly skilled maintenance team, keeping critical automated and electrical systems running smoothly and ensuring the site hits its performance targets every single day. Job Responsibilities Deliver high-quality electrical maintenance across production and process equipment to consistently meet factory performance targets Carry out electrical setup activities, including machine resets, calibrations, and production support Diagnose and repair electrical breakdowns quickly and effectively (PLC faults, motors, sensors, drives, control panels, etc.) Perform planned preventive maintenance (PPM) to minimise downtime and improve reliability Conduct testing, inspection, and verification of electrical systems in line with legislation and site standards Support with installation, upgrade, and commissioning of new machinery, electrical panels, and control systems Respond to first-line issues across site utilities - including compressors, chillers, boilers, LV distribution, and control equipment Work safely at all times, following electrical safety rules, isolation procedures, and permit systems Use stores systems and Maintenance Management Systems to accurately record work, parts usage, and maintenance data Contribute to continuous improvement, reliability projects, and root cause analysis Provide occasional mechanical support when required (within competency) Skills and Experience Recognised electrical apprenticeship (City & Guilds, NVQ, or equivalent) Strong experience working on production and process equipment within a fast-paced factory environment Skilled in fault finding on: PLC I/O paths, sensors, relays, motors, drives, inverters, and automated systems Confident working on LV distribution, control circuits, and machine wiring Experience with site utilities (compressors, chillers, boilers) Good understanding of both planned and reactive maintenance within a manufacturing environment Computer literacy for stores systems and CMMS Knowledge of 17th/18th Edition wiring regulations (Beneficial) Mechanical competency Pay and Benefits Salary: £44,000 per annum, plus overtime Outstanding pension scheme - you contribute 4%, the company contributes 10% Annual tool allowance 5 hours per week: Monday-Friday, 07:00-15:30 or 08:00-16:30 30 days holiday per year + 10 additional Fridays off per month (April-October) Life assurance (4x average salary) Company sick pay scheme Onsite free parking Access to buyable benefits such as dental and medical cover Childcare vouchers
Mar 24, 2026
Full time
Electrical Maintenance Engineer - Day Shift Fed up with constantly being pulled from one breakdown to the next? Ready for a role where you can actually get ahead of the maintenance curve and make a real impact? This Electrical Maintenance Engineer role gives you the chance to take ownership of a modern, fast-paced production environment where reliability, safety, and continuous improvement genuinely matter. You'll be part of a highly skilled maintenance team, keeping critical automated and electrical systems running smoothly and ensuring the site hits its performance targets every single day. Job Responsibilities Deliver high-quality electrical maintenance across production and process equipment to consistently meet factory performance targets Carry out electrical setup activities, including machine resets, calibrations, and production support Diagnose and repair electrical breakdowns quickly and effectively (PLC faults, motors, sensors, drives, control panels, etc.) Perform planned preventive maintenance (PPM) to minimise downtime and improve reliability Conduct testing, inspection, and verification of electrical systems in line with legislation and site standards Support with installation, upgrade, and commissioning of new machinery, electrical panels, and control systems Respond to first-line issues across site utilities - including compressors, chillers, boilers, LV distribution, and control equipment Work safely at all times, following electrical safety rules, isolation procedures, and permit systems Use stores systems and Maintenance Management Systems to accurately record work, parts usage, and maintenance data Contribute to continuous improvement, reliability projects, and root cause analysis Provide occasional mechanical support when required (within competency) Skills and Experience Recognised electrical apprenticeship (City & Guilds, NVQ, or equivalent) Strong experience working on production and process equipment within a fast-paced factory environment Skilled in fault finding on: PLC I/O paths, sensors, relays, motors, drives, inverters, and automated systems Confident working on LV distribution, control circuits, and machine wiring Experience with site utilities (compressors, chillers, boilers) Good understanding of both planned and reactive maintenance within a manufacturing environment Computer literacy for stores systems and CMMS Knowledge of 17th/18th Edition wiring regulations (Beneficial) Mechanical competency Pay and Benefits Salary: £44,000 per annum, plus overtime Outstanding pension scheme - you contribute 4%, the company contributes 10% Annual tool allowance 5 hours per week: Monday-Friday, 07:00-15:30 or 08:00-16:30 30 days holiday per year + 10 additional Fridays off per month (April-October) Life assurance (4x average salary) Company sick pay scheme Onsite free parking Access to buyable benefits such as dental and medical cover Childcare vouchers
Executive Director Software Engineering Payments Location: LondonWork Setup: 5 days per week onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for an Executive Director - Software Engineering (Payments) to join Robert Walters as a Consultant. As an employed Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an interim or project basis into our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations. What you'll do Define and execute the strategy to improve change confidence, accelerate delivery, and leverage AI and data-driven testing solutions. Lead global teams delivering business and client assurance testing for complex Payments products, including Liquidity and Account Solutions. Partner with platform and CTO teams to ensure secure, compliant, and high-quality change across systems. Transform testing practices, drive modernization, and meet regulatory commitments through AI, data, and automation. Build strong cross-functional relationships, foster engagement, and communicate business outcomes and KPIs to stakeholders. Chair the Regional Technology Stability & Resiliency Forum for EMEA Payments, promoting collaboration, risk management, and operational resilience. What you bring 10+ years' experience in technology and Payments, with proven success in leading technology delivery. Deep knowledge of Payments products, particularly Liquidity and Account Solutions; UK Payments industry experience preferred. Experience managing multiple global teams and delivering high-quality business and client assurance testing. Strong governance expertise and ability to consolidate complex information for decision-making. Proven people management and technical leadership, with end-to-end understanding of technology delivery processes. Advanced AI and data-driven solution knowledge desirable; excellent stakeholder management and communication skills. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at
Mar 24, 2026
Full time
Executive Director Software Engineering Payments Location: LondonWork Setup: 5 days per week onsite Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for an Executive Director - Software Engineering (Payments) to join Robert Walters as a Consultant. As an employed Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an interim or project basis into our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations. What you'll do Define and execute the strategy to improve change confidence, accelerate delivery, and leverage AI and data-driven testing solutions. Lead global teams delivering business and client assurance testing for complex Payments products, including Liquidity and Account Solutions. Partner with platform and CTO teams to ensure secure, compliant, and high-quality change across systems. Transform testing practices, drive modernization, and meet regulatory commitments through AI, data, and automation. Build strong cross-functional relationships, foster engagement, and communicate business outcomes and KPIs to stakeholders. Chair the Regional Technology Stability & Resiliency Forum for EMEA Payments, promoting collaboration, risk management, and operational resilience. What you bring 10+ years' experience in technology and Payments, with proven success in leading technology delivery. Deep knowledge of Payments products, particularly Liquidity and Account Solutions; UK Payments industry experience preferred. Experience managing multiple global teams and delivering high-quality business and client assurance testing. Strong governance expertise and ability to consolidate complex information for decision-making. Proven people management and technical leadership, with end-to-end understanding of technology delivery processes. Advanced AI and data-driven solution knowledge desirable; excellent stakeholder management and communication skills. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at
Data Engineer Cheltenham (Hybrid - 2-3 days onsite) 32,000 - 38,000 + Bonus + 35 Days Holiday + Hybrid Working + Share Plan + Up to 10 % Pension + Training + Progression This is an excellent opportunity for someone with early experience in data engineering to build a long-term career supporting engineering systems and enterprise data platforms within a globally operating organisation. You will join a collaborative data and engineering systems team where you will gain exposure to large-scale product and manufacturing datasets while contributing to key data improvement initiatives across the business. The organisation is part of the FTSE 100 and operates within a highly technical engineering environment and is committed to improving the quality, consistency, and governance of its product and manufacturing data. As part of a wider digital transformation programme, the business is investing in improving how data is structured, managed, and used across its global platforms. In this role, you will support the management, transformation, and quality improvement of engineering and product data across a range of enterprise systems, including PLM platforms. Working closely with engineers, data specialists, and global stakeholders, you will help extract, analyse, validate, and standardise datasets while contributing to projects that enhance data standards and workflows. The Role: Supporting the maintenance and improvement of product and manufacturing data across engineering systems and PLM platforms Extracting, analysing, and transforming datasets using tools such as SQL and Excel Identifying anomalies and validating data to ensure accuracy and consistency Preparing and loading standardised data into enterprise databases and applications Supporting data improvement initiatives and small-scale projects across the business The Person: Hands on experience in a data-focused role such as data analyst, data coordinator, or similar Experience using data tools such as SQL, Excel, Power BI, Python A strong analytical approach with the ability to work with large datasets Good communication skills and the ability to work with a range of stakeholders Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Mar 24, 2026
Full time
Data Engineer Cheltenham (Hybrid - 2-3 days onsite) 32,000 - 38,000 + Bonus + 35 Days Holiday + Hybrid Working + Share Plan + Up to 10 % Pension + Training + Progression This is an excellent opportunity for someone with early experience in data engineering to build a long-term career supporting engineering systems and enterprise data platforms within a globally operating organisation. You will join a collaborative data and engineering systems team where you will gain exposure to large-scale product and manufacturing datasets while contributing to key data improvement initiatives across the business. The organisation is part of the FTSE 100 and operates within a highly technical engineering environment and is committed to improving the quality, consistency, and governance of its product and manufacturing data. As part of a wider digital transformation programme, the business is investing in improving how data is structured, managed, and used across its global platforms. In this role, you will support the management, transformation, and quality improvement of engineering and product data across a range of enterprise systems, including PLM platforms. Working closely with engineers, data specialists, and global stakeholders, you will help extract, analyse, validate, and standardise datasets while contributing to projects that enhance data standards and workflows. The Role: Supporting the maintenance and improvement of product and manufacturing data across engineering systems and PLM platforms Extracting, analysing, and transforming datasets using tools such as SQL and Excel Identifying anomalies and validating data to ensure accuracy and consistency Preparing and loading standardised data into enterprise databases and applications Supporting data improvement initiatives and small-scale projects across the business The Person: Hands on experience in a data-focused role such as data analyst, data coordinator, or similar Experience using data tools such as SQL, Excel, Power BI, Python A strong analytical approach with the ability to work with large datasets Good communication skills and the ability to work with a range of stakeholders Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Test and Repair Technician Woking area up to £35,000 Mon Fri on site, 37.5 hours per week with an early finish on Fridays - Onsite parking 26 days holiday plus bank holidays Test and Repair Technician purpose: To test, fault find and repair customer s products in line with internal test procedures and specifications in a timely manner, Including system setup s a. This will involve the assembly and refurbishment of complex equipment and frameworks in line with the production plan b. Liaising with the materials and production departments to obtain parts required for the repair. c. Installing systems d. The use of the RMA system to prioritise work and record repair information. • Test and Repair Technician to ensure that tested products are inspected after with all paperwork checked and complete. • Maintain, repair and design/make existing and new test equipment. • Help to maintain the companies ISO9001 accreditation. • Fault diagnosis down to component level. • Raise RMA numbers and send information to customers on request. • Assist where necessary when required. • Report RMA monthly activity • Write technical reports as required Job Responsibilities for the Test and Repair Technician: • Ability to test by following test procedures. • Computer literate, familiar with Microsoft office packages (Essential) • A qualification in Electronic and Electrical engineering or similar. • Self-motivated with the ability to prioritise a varying workload. • Numerate with the ability to analyse and manipulate numerical data. • Logical decision maker. • Personable attitude, able to create and sustain good working relationships with internal colleagues. • Practical mechanical repair skills with an ability to solder would be an advantage. Test and Repair Technician Specifications: • Willing to adapt and learn. • Can do attitude • Have excellent attention to detail. • Experience having worked in engineering/manufacturing environments is preferable. • Experience in repair and fault finding to component level is preferable. • Good verbal and written communication skills • Able to work under pressure and tight schedules.
Mar 24, 2026
Full time
Test and Repair Technician Woking area up to £35,000 Mon Fri on site, 37.5 hours per week with an early finish on Fridays - Onsite parking 26 days holiday plus bank holidays Test and Repair Technician purpose: To test, fault find and repair customer s products in line with internal test procedures and specifications in a timely manner, Including system setup s a. This will involve the assembly and refurbishment of complex equipment and frameworks in line with the production plan b. Liaising with the materials and production departments to obtain parts required for the repair. c. Installing systems d. The use of the RMA system to prioritise work and record repair information. • Test and Repair Technician to ensure that tested products are inspected after with all paperwork checked and complete. • Maintain, repair and design/make existing and new test equipment. • Help to maintain the companies ISO9001 accreditation. • Fault diagnosis down to component level. • Raise RMA numbers and send information to customers on request. • Assist where necessary when required. • Report RMA monthly activity • Write technical reports as required Job Responsibilities for the Test and Repair Technician: • Ability to test by following test procedures. • Computer literate, familiar with Microsoft office packages (Essential) • A qualification in Electronic and Electrical engineering or similar. • Self-motivated with the ability to prioritise a varying workload. • Numerate with the ability to analyse and manipulate numerical data. • Logical decision maker. • Personable attitude, able to create and sustain good working relationships with internal colleagues. • Practical mechanical repair skills with an ability to solder would be an advantage. Test and Repair Technician Specifications: • Willing to adapt and learn. • Can do attitude • Have excellent attention to detail. • Experience having worked in engineering/manufacturing environments is preferable. • Experience in repair and fault finding to component level is preferable. • Good verbal and written communication skills • Able to work under pressure and tight schedules.
Cyber Security Engineer £50,000 - £60,000 + 10% bonus Macclesfield (Hybrid - 1-2 days onsite) Some cyber roles are about maintaining what's already mature. This one isn't. This is about helping take an organisation on a three-year journey to significantly improve its security maturity . The foundations are there. The ambition is clear. Now they need someone who's willing to roll their sleeves up and help build it properly. If you enjoy making a visible impact, not just monitoring dashboards, this will suit you. What's in it for you? Salary : £50,000 - £60,000 (flexible for the right person) Bonus : 10% (80% company performance / 20% personal) Location : Macclesfield (hybrid - 1-2 days in the office) Team : Join a focused cyber team of 4 within a larger IT function Impact : Be part of a clear 3-year roadmap to transform security maturity Influence : Help shape processes, controls, and standards from the ground up The environment This isn't a heavily process-driven enterprise security function. It's more fluid. More hands-on. More opportunity. They need someone comfortable working in an environment where things aren't perfect yet, someone who enjoys building structure, improving controls, and strengthening posture over time. What you'll be doing Supporting and improving core cyber security controls across the organisation Taking ownership of vulnerability remediation and security investigations Working across identity and access management, endpoint protection, monitoring and reporting Contributing to risk assessments and application security reviews Supporting the implementation of new security tooling and controls Maintaining documentation and improving operational processes Helping ensure systems remain secure, stable, and compliant Staying current with threat trends and security best practice What you'll bring At least a couple of years' experience in a cyber security role A broad security background, whether from infrastructure moving into cyber, or a more focused cyber path Hands-on experience with tools such as EDR, SIEM, DLP, IAM or similar platforms Exposure to cloud environments (Azure and/or AWS) An analytical mindset and a practical, "get it done" approach Comfort working in an environment that's evolving rather than fully mature Clear communication skills and the ability to work across IT and the wider business This role is ideal if you want to be part of something transformational , not transactional. If you're someone who likes building capability, not just maintaining it, this could be a strong next step. Interested? Send your CV to bob com and let's have a confidential chat.
Mar 24, 2026
Full time
Cyber Security Engineer £50,000 - £60,000 + 10% bonus Macclesfield (Hybrid - 1-2 days onsite) Some cyber roles are about maintaining what's already mature. This one isn't. This is about helping take an organisation on a three-year journey to significantly improve its security maturity . The foundations are there. The ambition is clear. Now they need someone who's willing to roll their sleeves up and help build it properly. If you enjoy making a visible impact, not just monitoring dashboards, this will suit you. What's in it for you? Salary : £50,000 - £60,000 (flexible for the right person) Bonus : 10% (80% company performance / 20% personal) Location : Macclesfield (hybrid - 1-2 days in the office) Team : Join a focused cyber team of 4 within a larger IT function Impact : Be part of a clear 3-year roadmap to transform security maturity Influence : Help shape processes, controls, and standards from the ground up The environment This isn't a heavily process-driven enterprise security function. It's more fluid. More hands-on. More opportunity. They need someone comfortable working in an environment where things aren't perfect yet, someone who enjoys building structure, improving controls, and strengthening posture over time. What you'll be doing Supporting and improving core cyber security controls across the organisation Taking ownership of vulnerability remediation and security investigations Working across identity and access management, endpoint protection, monitoring and reporting Contributing to risk assessments and application security reviews Supporting the implementation of new security tooling and controls Maintaining documentation and improving operational processes Helping ensure systems remain secure, stable, and compliant Staying current with threat trends and security best practice What you'll bring At least a couple of years' experience in a cyber security role A broad security background, whether from infrastructure moving into cyber, or a more focused cyber path Hands-on experience with tools such as EDR, SIEM, DLP, IAM or similar platforms Exposure to cloud environments (Azure and/or AWS) An analytical mindset and a practical, "get it done" approach Comfort working in an environment that's evolving rather than fully mature Clear communication skills and the ability to work across IT and the wider business This role is ideal if you want to be part of something transformational , not transactional. If you're someone who likes building capability, not just maintaining it, this could be a strong next step. Interested? Send your CV to bob com and let's have a confidential chat.
Senior Core Java Engineer - Low-Latency Trading Salary: Up to £125,000 + bonus + benefits Location: City of London (3 days onsite) Build ultra-low latency systems at the heart of global FX trading! This is an opportunity for a Senior Core Java Engineer to join a leading Asian FX trading firm as they continue to scale their London engineering team. You'll play a key role in designing and optimising high-performance trading systems where speed, precision and reliability are critical. If you enjoy working close to the metal, solving complex performance challenges and operating in a fast-paced financial environment, this is the role for you. What you'll be doing Design, build and optimise low-latency, high-throughput Core Java trading systems Own and drive performance improvements across critical components Contribute to the architecture and evolution of a world-class FX trading platform processing billions of messages per day Mentor engineers and promote best practices around testing, code quality and performance Operate within modern engineering practices including CI/CD, TDD, and Agile Tech Environment Core Java (no frameworks), multithreading, concurrency, low-latency optimisation, AWS/GCP, Docker, Kubernetes, CI/CD, TDD, Agile. ? What they're looking for Strong commercial experience in Core Java development (framework-light / no Spring environments preferred) Deep understanding of multithreading and concurrency Experience building or optimising low-latency or high-performance systems Background working in high-throughput, distributed environments Comfortable working in cloud-based infrastructure (AWS or GCP) Strong engineering fundamentals and a senior-level mindset (ownership, mentoring, architectural input) Interest in financial markets or trading systems (experience in finance is a plus, not essential) ? Why join? Work on systems where milliseconds matter High-impact role with real ownership and technical influence Join a growing London team within a globally established trading firm Competitive compensation with strong bonus potential Interested? Apply now or get in touch for a confidential conversation.
Mar 24, 2026
Full time
Senior Core Java Engineer - Low-Latency Trading Salary: Up to £125,000 + bonus + benefits Location: City of London (3 days onsite) Build ultra-low latency systems at the heart of global FX trading! This is an opportunity for a Senior Core Java Engineer to join a leading Asian FX trading firm as they continue to scale their London engineering team. You'll play a key role in designing and optimising high-performance trading systems where speed, precision and reliability are critical. If you enjoy working close to the metal, solving complex performance challenges and operating in a fast-paced financial environment, this is the role for you. What you'll be doing Design, build and optimise low-latency, high-throughput Core Java trading systems Own and drive performance improvements across critical components Contribute to the architecture and evolution of a world-class FX trading platform processing billions of messages per day Mentor engineers and promote best practices around testing, code quality and performance Operate within modern engineering practices including CI/CD, TDD, and Agile Tech Environment Core Java (no frameworks), multithreading, concurrency, low-latency optimisation, AWS/GCP, Docker, Kubernetes, CI/CD, TDD, Agile. ? What they're looking for Strong commercial experience in Core Java development (framework-light / no Spring environments preferred) Deep understanding of multithreading and concurrency Experience building or optimising low-latency or high-performance systems Background working in high-throughput, distributed environments Comfortable working in cloud-based infrastructure (AWS or GCP) Strong engineering fundamentals and a senior-level mindset (ownership, mentoring, architectural input) Interest in financial markets or trading systems (experience in finance is a plus, not essential) ? Why join? Work on systems where milliseconds matter High-impact role with real ownership and technical influence Join a growing London team within a globally established trading firm Competitive compensation with strong bonus potential Interested? Apply now or get in touch for a confidential conversation.
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
Mar 24, 2026
Full time
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
Location: Cambridge, UK - This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required. Are you a community driven, technically minded individual who loves bridging the gap between the player base and the development team? If so, we want to talk to you! Your role acts as a driving force in enabling an exciting new frontier of user-generated plugins for RuneScape. Blending development proficiency with people skills, you will build a development-centric community environment that bridges the gap between internal developers and our passionate community developers, arm them with the information to bring their ideas to life and guides our internal Plugin Project to success through continuous community developer involvement. Through your own work to learn and comprehend the technology of RuneScape, and through partnering with the Technical Development Teams, you will act as the gateway to key information and discussions our community developers need to thrive. What you'll be doing: Conceptualise and own the delivery of a Plugin Developer Program for RuneScape Act as a technical bridge of RuneScape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs Learn our technology and coding languages to increasingly self-serve the needs of our Plugin development community over time Design and own events - physically and digitally - that connect our technical teams and plugin community Create extensive documentation and guidance to maximise the potential of external Plugin Development Design and maintain a developer journey into our ecosystem and supporting communities Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery Identify gaps in community Plugin development and proactively drive executions Manage the Plugin Community spaces to create an optimal development environment Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs What we're looking for: Experience in Community Management or development of games - whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in-house tools like RuneScript Passion for MMORPGs and player development communities; strong familiarity with RuneScape is highly desirable An understanding of what builds strong community and how to execute on it Strong collaboration and communication skills, including proficiency at writing digestible technical documentation Experience managing time effectively and contributing to the timely delivery of content against internal schedules What we offer: When you join Jagex you can look forward to a generous Perks & Benefits package including: Private Healthcare, including Dental Plan. Minimum 6% Pension contributions. Employee Assistance Programme Life Insurance. Discretionary annual performance bonus. Enhanced family leave policies from day 1. Flexible working hours. 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more! About Jagex: We are Jagex: The RuneScape Company. Home to one of gaming's most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years. As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025, representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape's history. For more information, visit. Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission, to shape the future of online worlds and empower players to make them their own. We're looking for people to join us who share our ambitions and values. We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences that inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers' Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity. Join us. The next era of RuneScape, and the next chapter of Jagex: The RuneScape Company, starts now. We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability. If you require any reasonable adjustments to support you during the recruitment process, please let us know when you're invited to interview.
Mar 24, 2026
Full time
Location: Cambridge, UK - This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required. Are you a community driven, technically minded individual who loves bridging the gap between the player base and the development team? If so, we want to talk to you! Your role acts as a driving force in enabling an exciting new frontier of user-generated plugins for RuneScape. Blending development proficiency with people skills, you will build a development-centric community environment that bridges the gap between internal developers and our passionate community developers, arm them with the information to bring their ideas to life and guides our internal Plugin Project to success through continuous community developer involvement. Through your own work to learn and comprehend the technology of RuneScape, and through partnering with the Technical Development Teams, you will act as the gateway to key information and discussions our community developers need to thrive. What you'll be doing: Conceptualise and own the delivery of a Plugin Developer Program for RuneScape Act as a technical bridge of RuneScape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs Learn our technology and coding languages to increasingly self-serve the needs of our Plugin development community over time Design and own events - physically and digitally - that connect our technical teams and plugin community Create extensive documentation and guidance to maximise the potential of external Plugin Development Design and maintain a developer journey into our ecosystem and supporting communities Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery Identify gaps in community Plugin development and proactively drive executions Manage the Plugin Community spaces to create an optimal development environment Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs What we're looking for: Experience in Community Management or development of games - whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in-house tools like RuneScript Passion for MMORPGs and player development communities; strong familiarity with RuneScape is highly desirable An understanding of what builds strong community and how to execute on it Strong collaboration and communication skills, including proficiency at writing digestible technical documentation Experience managing time effectively and contributing to the timely delivery of content against internal schedules What we offer: When you join Jagex you can look forward to a generous Perks & Benefits package including: Private Healthcare, including Dental Plan. Minimum 6% Pension contributions. Employee Assistance Programme Life Insurance. Discretionary annual performance bonus. Enhanced family leave policies from day 1. Flexible working hours. 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more! About Jagex: We are Jagex: The RuneScape Company. Home to one of gaming's most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years. As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025, representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape's history. For more information, visit. Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission, to shape the future of online worlds and empower players to make them their own. We're looking for people to join us who share our ambitions and values. We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences that inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers' Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity. Join us. The next era of RuneScape, and the next chapter of Jagex: The RuneScape Company, starts now. We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability. If you require any reasonable adjustments to support you during the recruitment process, please let us know when you're invited to interview.
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
Mar 24, 2026
Full time
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
Job Title: Quality Engineer II - CAPA Location: Witney Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it's next generation diagnostics, life changing devices, science based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. World Leader in Glucose Monitoring, Abbott Diabetes Care designs, develops and manufactures glucose monitoring systems for use in both home and hospital settings. We have a Centre of Excellence in Witney for the development and manufacture of electrodes and biosensors used by patients and healthcare professionals for the day to day management of diabetes. The site has been instrumental in the research, development and manufacture of the FreeStyle Libre Flash Glucose Monitoring System as well as exciting developments in the Libre family including FreeStyle Libre 2, FreeStyle Libre 3 and the Libre Sense system. We are passionate about doing work that improves the quality of people's lives. We are seeking a proactive and detail oriented CAPA Specialist to join our Quality team. In this role, you will be responsible for writing non conformances, completing investigations, driving effective Corrective and Preventive Actions across the organisation to ensure compliance, improve processes, and support a strong culture of continuous improvement. The ideal candidate will have experience working within a regulated environment, strong problem solving skills, good technical writing skills, and the ability to collaborate across multiple departments to ensure timely, thorough, and sustainable CAPA implementation. Key Responsibilities Manage end to end CAPA processes, ensuring issues are documented, investigated, and resolved in line with internal procedures and regulatory expectations. Conduct root cause investigations using structured methodologies (e.g., 5 Why, Fishbone). Partner with cross functional teams to develop effective corrective and preventive action plans. Monitor CAPA progress and ensure actions are completed within defined timelines. Verify and validate the effectiveness of implemented actions. Analyse quality data trends to identify systemic issues and drive continuous improvement initiatives. Support internal and external audits by providing CAPA related documentation and subject matter expertise. Contribute to ongoing enhancements of quality processes and CAPA system performance. Requirements Experience in a quality or compliance role within a regulated industry (e.g., medical devices, pharmaceuticals). Strong understanding of CAPA processes and quality systems (ISO 13485, FDA 21 CFR Part 820). Proven experience conducting investigations and root cause analysis. Excellent communication skills, with the ability to influence and collaborate across teams. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work effectively in a fast paced environment. As you'd expect from an innovative global health care company, we offer an excellent range of benefits including competitive salaries, a defined contribution pension scheme, share ownership scheme, private healthcare, life assurance, and a flexible benefits scheme. Here at Witney, we also like to help our employee's live life to the fullest, and therefore we offer a range of optional initiatives for you to get involved in, including onsite allotments, couch to 5k campaigns, bee keeping, yoga and more!
Mar 24, 2026
Full time
Job Title: Quality Engineer II - CAPA Location: Witney Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it's next generation diagnostics, life changing devices, science based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. World Leader in Glucose Monitoring, Abbott Diabetes Care designs, develops and manufactures glucose monitoring systems for use in both home and hospital settings. We have a Centre of Excellence in Witney for the development and manufacture of electrodes and biosensors used by patients and healthcare professionals for the day to day management of diabetes. The site has been instrumental in the research, development and manufacture of the FreeStyle Libre Flash Glucose Monitoring System as well as exciting developments in the Libre family including FreeStyle Libre 2, FreeStyle Libre 3 and the Libre Sense system. We are passionate about doing work that improves the quality of people's lives. We are seeking a proactive and detail oriented CAPA Specialist to join our Quality team. In this role, you will be responsible for writing non conformances, completing investigations, driving effective Corrective and Preventive Actions across the organisation to ensure compliance, improve processes, and support a strong culture of continuous improvement. The ideal candidate will have experience working within a regulated environment, strong problem solving skills, good technical writing skills, and the ability to collaborate across multiple departments to ensure timely, thorough, and sustainable CAPA implementation. Key Responsibilities Manage end to end CAPA processes, ensuring issues are documented, investigated, and resolved in line with internal procedures and regulatory expectations. Conduct root cause investigations using structured methodologies (e.g., 5 Why, Fishbone). Partner with cross functional teams to develop effective corrective and preventive action plans. Monitor CAPA progress and ensure actions are completed within defined timelines. Verify and validate the effectiveness of implemented actions. Analyse quality data trends to identify systemic issues and drive continuous improvement initiatives. Support internal and external audits by providing CAPA related documentation and subject matter expertise. Contribute to ongoing enhancements of quality processes and CAPA system performance. Requirements Experience in a quality or compliance role within a regulated industry (e.g., medical devices, pharmaceuticals). Strong understanding of CAPA processes and quality systems (ISO 13485, FDA 21 CFR Part 820). Proven experience conducting investigations and root cause analysis. Excellent communication skills, with the ability to influence and collaborate across teams. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work effectively in a fast paced environment. As you'd expect from an innovative global health care company, we offer an excellent range of benefits including competitive salaries, a defined contribution pension scheme, share ownership scheme, private healthcare, life assurance, and a flexible benefits scheme. Here at Witney, we also like to help our employee's live life to the fullest, and therefore we offer a range of optional initiatives for you to get involved in, including onsite allotments, couch to 5k campaigns, bee keeping, yoga and more!
