Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Test and Repair Technician Woking area up to £35,000 Mon Fri on site, 37.5 hours per week with an early finish on Fridays - Onsite parking 26 days holiday plus bank holidays Test and Repair Technician purpose: To test, fault find and repair customer s products in line with internal test procedures and specifications in a timely manner, Including system setup s a. This will involve the assembly and refurbishment of complex equipment and frameworks in line with the production plan b. Liaising with the materials and production departments to obtain parts required for the repair. c. Installing systems d. The use of the RMA system to prioritise work and record repair information. • Test and Repair Technician to ensure that tested products are inspected after with all paperwork checked and complete. • Maintain, repair and design/make existing and new test equipment. • Help to maintain the companies ISO9001 accreditation. • Fault diagnosis down to component level. • Raise RMA numbers and send information to customers on request. • Assist where necessary when required. • Report RMA monthly activity • Write technical reports as required Job Responsibilities for the Test and Repair Technician: • Ability to test by following test procedures. • Computer literate, familiar with Microsoft office packages (Essential) • A qualification in Electronic and Electrical engineering or similar. • Self-motivated with the ability to prioritise a varying workload. • Numerate with the ability to analyse and manipulate numerical data. • Logical decision maker. • Personable attitude, able to create and sustain good working relationships with internal colleagues. • Practical mechanical repair skills with an ability to solder would be an advantage. Test and Repair Technician Specifications: • Willing to adapt and learn. • Can do attitude • Have excellent attention to detail. • Experience having worked in engineering/manufacturing environments is preferable. • Experience in repair and fault finding to component level is preferable. • Good verbal and written communication skills • Able to work under pressure and tight schedules.
Mar 24, 2026
Full time
Test and Repair Technician Woking area up to £35,000 Mon Fri on site, 37.5 hours per week with an early finish on Fridays - Onsite parking 26 days holiday plus bank holidays Test and Repair Technician purpose: To test, fault find and repair customer s products in line with internal test procedures and specifications in a timely manner, Including system setup s a. This will involve the assembly and refurbishment of complex equipment and frameworks in line with the production plan b. Liaising with the materials and production departments to obtain parts required for the repair. c. Installing systems d. The use of the RMA system to prioritise work and record repair information. • Test and Repair Technician to ensure that tested products are inspected after with all paperwork checked and complete. • Maintain, repair and design/make existing and new test equipment. • Help to maintain the companies ISO9001 accreditation. • Fault diagnosis down to component level. • Raise RMA numbers and send information to customers on request. • Assist where necessary when required. • Report RMA monthly activity • Write technical reports as required Job Responsibilities for the Test and Repair Technician: • Ability to test by following test procedures. • Computer literate, familiar with Microsoft office packages (Essential) • A qualification in Electronic and Electrical engineering or similar. • Self-motivated with the ability to prioritise a varying workload. • Numerate with the ability to analyse and manipulate numerical data. • Logical decision maker. • Personable attitude, able to create and sustain good working relationships with internal colleagues. • Practical mechanical repair skills with an ability to solder would be an advantage. Test and Repair Technician Specifications: • Willing to adapt and learn. • Can do attitude • Have excellent attention to detail. • Experience having worked in engineering/manufacturing environments is preferable. • Experience in repair and fault finding to component level is preferable. • Good verbal and written communication skills • Able to work under pressure and tight schedules.
Cyber Security Engineer £50,000 - £60,000 + 10% bonus Macclesfield (Hybrid - 1-2 days onsite) Some cyber roles are about maintaining what's already mature. This one isn't. This is about helping take an organisation on a three-year journey to significantly improve its security maturity . The foundations are there. The ambition is clear. Now they need someone who's willing to roll their sleeves up and help build it properly. If you enjoy making a visible impact, not just monitoring dashboards, this will suit you. What's in it for you? Salary : £50,000 - £60,000 (flexible for the right person) Bonus : 10% (80% company performance / 20% personal) Location : Macclesfield (hybrid - 1-2 days in the office) Team : Join a focused cyber team of 4 within a larger IT function Impact : Be part of a clear 3-year roadmap to transform security maturity Influence : Help shape processes, controls, and standards from the ground up The environment This isn't a heavily process-driven enterprise security function. It's more fluid. More hands-on. More opportunity. They need someone comfortable working in an environment where things aren't perfect yet, someone who enjoys building structure, improving controls, and strengthening posture over time. What you'll be doing Supporting and improving core cyber security controls across the organisation Taking ownership of vulnerability remediation and security investigations Working across identity and access management, endpoint protection, monitoring and reporting Contributing to risk assessments and application security reviews Supporting the implementation of new security tooling and controls Maintaining documentation and improving operational processes Helping ensure systems remain secure, stable, and compliant Staying current with threat trends and security best practice What you'll bring At least a couple of years' experience in a cyber security role A broad security background, whether from infrastructure moving into cyber, or a more focused cyber path Hands-on experience with tools such as EDR, SIEM, DLP, IAM or similar platforms Exposure to cloud environments (Azure and/or AWS) An analytical mindset and a practical, "get it done" approach Comfort working in an environment that's evolving rather than fully mature Clear communication skills and the ability to work across IT and the wider business This role is ideal if you want to be part of something transformational , not transactional. If you're someone who likes building capability, not just maintaining it, this could be a strong next step. Interested? Send your CV to bob com and let's have a confidential chat.
Mar 24, 2026
Full time
Cyber Security Engineer £50,000 - £60,000 + 10% bonus Macclesfield (Hybrid - 1-2 days onsite) Some cyber roles are about maintaining what's already mature. This one isn't. This is about helping take an organisation on a three-year journey to significantly improve its security maturity . The foundations are there. The ambition is clear. Now they need someone who's willing to roll their sleeves up and help build it properly. If you enjoy making a visible impact, not just monitoring dashboards, this will suit you. What's in it for you? Salary : £50,000 - £60,000 (flexible for the right person) Bonus : 10% (80% company performance / 20% personal) Location : Macclesfield (hybrid - 1-2 days in the office) Team : Join a focused cyber team of 4 within a larger IT function Impact : Be part of a clear 3-year roadmap to transform security maturity Influence : Help shape processes, controls, and standards from the ground up The environment This isn't a heavily process-driven enterprise security function. It's more fluid. More hands-on. More opportunity. They need someone comfortable working in an environment where things aren't perfect yet, someone who enjoys building structure, improving controls, and strengthening posture over time. What you'll be doing Supporting and improving core cyber security controls across the organisation Taking ownership of vulnerability remediation and security investigations Working across identity and access management, endpoint protection, monitoring and reporting Contributing to risk assessments and application security reviews Supporting the implementation of new security tooling and controls Maintaining documentation and improving operational processes Helping ensure systems remain secure, stable, and compliant Staying current with threat trends and security best practice What you'll bring At least a couple of years' experience in a cyber security role A broad security background, whether from infrastructure moving into cyber, or a more focused cyber path Hands-on experience with tools such as EDR, SIEM, DLP, IAM or similar platforms Exposure to cloud environments (Azure and/or AWS) An analytical mindset and a practical, "get it done" approach Comfort working in an environment that's evolving rather than fully mature Clear communication skills and the ability to work across IT and the wider business This role is ideal if you want to be part of something transformational , not transactional. If you're someone who likes building capability, not just maintaining it, this could be a strong next step. Interested? Send your CV to bob com and let's have a confidential chat.
Senior Core Java Engineer - Low-Latency Trading Salary: Up to £125,000 + bonus + benefits Location: City of London (3 days onsite) Build ultra-low latency systems at the heart of global FX trading! This is an opportunity for a Senior Core Java Engineer to join a leading Asian FX trading firm as they continue to scale their London engineering team. You'll play a key role in designing and optimising high-performance trading systems where speed, precision and reliability are critical. If you enjoy working close to the metal, solving complex performance challenges and operating in a fast-paced financial environment, this is the role for you. What you'll be doing Design, build and optimise low-latency, high-throughput Core Java trading systems Own and drive performance improvements across critical components Contribute to the architecture and evolution of a world-class FX trading platform processing billions of messages per day Mentor engineers and promote best practices around testing, code quality and performance Operate within modern engineering practices including CI/CD, TDD, and Agile Tech Environment Core Java (no frameworks), multithreading, concurrency, low-latency optimisation, AWS/GCP, Docker, Kubernetes, CI/CD, TDD, Agile. ? What they're looking for Strong commercial experience in Core Java development (framework-light / no Spring environments preferred) Deep understanding of multithreading and concurrency Experience building or optimising low-latency or high-performance systems Background working in high-throughput, distributed environments Comfortable working in cloud-based infrastructure (AWS or GCP) Strong engineering fundamentals and a senior-level mindset (ownership, mentoring, architectural input) Interest in financial markets or trading systems (experience in finance is a plus, not essential) ? Why join? Work on systems where milliseconds matter High-impact role with real ownership and technical influence Join a growing London team within a globally established trading firm Competitive compensation with strong bonus potential Interested? Apply now or get in touch for a confidential conversation.
Mar 24, 2026
Full time
Senior Core Java Engineer - Low-Latency Trading Salary: Up to £125,000 + bonus + benefits Location: City of London (3 days onsite) Build ultra-low latency systems at the heart of global FX trading! This is an opportunity for a Senior Core Java Engineer to join a leading Asian FX trading firm as they continue to scale their London engineering team. You'll play a key role in designing and optimising high-performance trading systems where speed, precision and reliability are critical. If you enjoy working close to the metal, solving complex performance challenges and operating in a fast-paced financial environment, this is the role for you. What you'll be doing Design, build and optimise low-latency, high-throughput Core Java trading systems Own and drive performance improvements across critical components Contribute to the architecture and evolution of a world-class FX trading platform processing billions of messages per day Mentor engineers and promote best practices around testing, code quality and performance Operate within modern engineering practices including CI/CD, TDD, and Agile Tech Environment Core Java (no frameworks), multithreading, concurrency, low-latency optimisation, AWS/GCP, Docker, Kubernetes, CI/CD, TDD, Agile. ? What they're looking for Strong commercial experience in Core Java development (framework-light / no Spring environments preferred) Deep understanding of multithreading and concurrency Experience building or optimising low-latency or high-performance systems Background working in high-throughput, distributed environments Comfortable working in cloud-based infrastructure (AWS or GCP) Strong engineering fundamentals and a senior-level mindset (ownership, mentoring, architectural input) Interest in financial markets or trading systems (experience in finance is a plus, not essential) ? Why join? Work on systems where milliseconds matter High-impact role with real ownership and technical influence Join a growing London team within a globally established trading firm Competitive compensation with strong bonus potential Interested? Apply now or get in touch for a confidential conversation.
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
Mar 24, 2026
Full time
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
Location: Cambridge, UK - This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required. Are you a community driven, technically minded individual who loves bridging the gap between the player base and the development team? If so, we want to talk to you! Your role acts as a driving force in enabling an exciting new frontier of user-generated plugins for RuneScape. Blending development proficiency with people skills, you will build a development-centric community environment that bridges the gap between internal developers and our passionate community developers, arm them with the information to bring their ideas to life and guides our internal Plugin Project to success through continuous community developer involvement. Through your own work to learn and comprehend the technology of RuneScape, and through partnering with the Technical Development Teams, you will act as the gateway to key information and discussions our community developers need to thrive. What you'll be doing: Conceptualise and own the delivery of a Plugin Developer Program for RuneScape Act as a technical bridge of RuneScape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs Learn our technology and coding languages to increasingly self-serve the needs of our Plugin development community over time Design and own events - physically and digitally - that connect our technical teams and plugin community Create extensive documentation and guidance to maximise the potential of external Plugin Development Design and maintain a developer journey into our ecosystem and supporting communities Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery Identify gaps in community Plugin development and proactively drive executions Manage the Plugin Community spaces to create an optimal development environment Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs What we're looking for: Experience in Community Management or development of games - whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in-house tools like RuneScript Passion for MMORPGs and player development communities; strong familiarity with RuneScape is highly desirable An understanding of what builds strong community and how to execute on it Strong collaboration and communication skills, including proficiency at writing digestible technical documentation Experience managing time effectively and contributing to the timely delivery of content against internal schedules What we offer: When you join Jagex you can look forward to a generous Perks & Benefits package including: Private Healthcare, including Dental Plan. Minimum 6% Pension contributions. Employee Assistance Programme Life Insurance. Discretionary annual performance bonus. Enhanced family leave policies from day 1. Flexible working hours. 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more! About Jagex: We are Jagex: The RuneScape Company. Home to one of gaming's most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years. As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025, representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape's history. For more information, visit. Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission, to shape the future of online worlds and empower players to make them their own. We're looking for people to join us who share our ambitions and values. We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences that inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers' Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity. Join us. The next era of RuneScape, and the next chapter of Jagex: The RuneScape Company, starts now. We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability. If you require any reasonable adjustments to support you during the recruitment process, please let us know when you're invited to interview.
Mar 24, 2026
Full time
Location: Cambridge, UK - This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required. Are you a community driven, technically minded individual who loves bridging the gap between the player base and the development team? If so, we want to talk to you! Your role acts as a driving force in enabling an exciting new frontier of user-generated plugins for RuneScape. Blending development proficiency with people skills, you will build a development-centric community environment that bridges the gap between internal developers and our passionate community developers, arm them with the information to bring their ideas to life and guides our internal Plugin Project to success through continuous community developer involvement. Through your own work to learn and comprehend the technology of RuneScape, and through partnering with the Technical Development Teams, you will act as the gateway to key information and discussions our community developers need to thrive. What you'll be doing: Conceptualise and own the delivery of a Plugin Developer Program for RuneScape Act as a technical bridge of RuneScape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs Learn our technology and coding languages to increasingly self-serve the needs of our Plugin development community over time Design and own events - physically and digitally - that connect our technical teams and plugin community Create extensive documentation and guidance to maximise the potential of external Plugin Development Design and maintain a developer journey into our ecosystem and supporting communities Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery Identify gaps in community Plugin development and proactively drive executions Manage the Plugin Community spaces to create an optimal development environment Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs What we're looking for: Experience in Community Management or development of games - whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in-house tools like RuneScript Passion for MMORPGs and player development communities; strong familiarity with RuneScape is highly desirable An understanding of what builds strong community and how to execute on it Strong collaboration and communication skills, including proficiency at writing digestible technical documentation Experience managing time effectively and contributing to the timely delivery of content against internal schedules What we offer: When you join Jagex you can look forward to a generous Perks & Benefits package including: Private Healthcare, including Dental Plan. Minimum 6% Pension contributions. Employee Assistance Programme Life Insurance. Discretionary annual performance bonus. Enhanced family leave policies from day 1. Flexible working hours. 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more! About Jagex: We are Jagex: The RuneScape Company. Home to one of gaming's most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years. As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025, representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape's history. For more information, visit. Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission, to shape the future of online worlds and empower players to make them their own. We're looking for people to join us who share our ambitions and values. We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences that inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers' Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity. Join us. The next era of RuneScape, and the next chapter of Jagex: The RuneScape Company, starts now. We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability. If you require any reasonable adjustments to support you during the recruitment process, please let us know when you're invited to interview.
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
Mar 24, 2026
Full time
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
Job Title: Quality Engineer II - CAPA Location: Witney Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it's next generation diagnostics, life changing devices, science based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. World Leader in Glucose Monitoring, Abbott Diabetes Care designs, develops and manufactures glucose monitoring systems for use in both home and hospital settings. We have a Centre of Excellence in Witney for the development and manufacture of electrodes and biosensors used by patients and healthcare professionals for the day to day management of diabetes. The site has been instrumental in the research, development and manufacture of the FreeStyle Libre Flash Glucose Monitoring System as well as exciting developments in the Libre family including FreeStyle Libre 2, FreeStyle Libre 3 and the Libre Sense system. We are passionate about doing work that improves the quality of people's lives. We are seeking a proactive and detail oriented CAPA Specialist to join our Quality team. In this role, you will be responsible for writing non conformances, completing investigations, driving effective Corrective and Preventive Actions across the organisation to ensure compliance, improve processes, and support a strong culture of continuous improvement. The ideal candidate will have experience working within a regulated environment, strong problem solving skills, good technical writing skills, and the ability to collaborate across multiple departments to ensure timely, thorough, and sustainable CAPA implementation. Key Responsibilities Manage end to end CAPA processes, ensuring issues are documented, investigated, and resolved in line with internal procedures and regulatory expectations. Conduct root cause investigations using structured methodologies (e.g., 5 Why, Fishbone). Partner with cross functional teams to develop effective corrective and preventive action plans. Monitor CAPA progress and ensure actions are completed within defined timelines. Verify and validate the effectiveness of implemented actions. Analyse quality data trends to identify systemic issues and drive continuous improvement initiatives. Support internal and external audits by providing CAPA related documentation and subject matter expertise. Contribute to ongoing enhancements of quality processes and CAPA system performance. Requirements Experience in a quality or compliance role within a regulated industry (e.g., medical devices, pharmaceuticals). Strong understanding of CAPA processes and quality systems (ISO 13485, FDA 21 CFR Part 820). Proven experience conducting investigations and root cause analysis. Excellent communication skills, with the ability to influence and collaborate across teams. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work effectively in a fast paced environment. As you'd expect from an innovative global health care company, we offer an excellent range of benefits including competitive salaries, a defined contribution pension scheme, share ownership scheme, private healthcare, life assurance, and a flexible benefits scheme. Here at Witney, we also like to help our employee's live life to the fullest, and therefore we offer a range of optional initiatives for you to get involved in, including onsite allotments, couch to 5k campaigns, bee keeping, yoga and more!
Mar 24, 2026
Full time
Job Title: Quality Engineer II - CAPA Location: Witney Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it's next generation diagnostics, life changing devices, science based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. World Leader in Glucose Monitoring, Abbott Diabetes Care designs, develops and manufactures glucose monitoring systems for use in both home and hospital settings. We have a Centre of Excellence in Witney for the development and manufacture of electrodes and biosensors used by patients and healthcare professionals for the day to day management of diabetes. The site has been instrumental in the research, development and manufacture of the FreeStyle Libre Flash Glucose Monitoring System as well as exciting developments in the Libre family including FreeStyle Libre 2, FreeStyle Libre 3 and the Libre Sense system. We are passionate about doing work that improves the quality of people's lives. We are seeking a proactive and detail oriented CAPA Specialist to join our Quality team. In this role, you will be responsible for writing non conformances, completing investigations, driving effective Corrective and Preventive Actions across the organisation to ensure compliance, improve processes, and support a strong culture of continuous improvement. The ideal candidate will have experience working within a regulated environment, strong problem solving skills, good technical writing skills, and the ability to collaborate across multiple departments to ensure timely, thorough, and sustainable CAPA implementation. Key Responsibilities Manage end to end CAPA processes, ensuring issues are documented, investigated, and resolved in line with internal procedures and regulatory expectations. Conduct root cause investigations using structured methodologies (e.g., 5 Why, Fishbone). Partner with cross functional teams to develop effective corrective and preventive action plans. Monitor CAPA progress and ensure actions are completed within defined timelines. Verify and validate the effectiveness of implemented actions. Analyse quality data trends to identify systemic issues and drive continuous improvement initiatives. Support internal and external audits by providing CAPA related documentation and subject matter expertise. Contribute to ongoing enhancements of quality processes and CAPA system performance. Requirements Experience in a quality or compliance role within a regulated industry (e.g., medical devices, pharmaceuticals). Strong understanding of CAPA processes and quality systems (ISO 13485, FDA 21 CFR Part 820). Proven experience conducting investigations and root cause analysis. Excellent communication skills, with the ability to influence and collaborate across teams. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work effectively in a fast paced environment. As you'd expect from an innovative global health care company, we offer an excellent range of benefits including competitive salaries, a defined contribution pension scheme, share ownership scheme, private healthcare, life assurance, and a flexible benefits scheme. Here at Witney, we also like to help our employee's live life to the fullest, and therefore we offer a range of optional initiatives for you to get involved in, including onsite allotments, couch to 5k campaigns, bee keeping, yoga and more!
Infrastructure Engineer - Contract role VIQU IT are currently seeking an experienced Infrastructure Engineer to join a well-established organisation based in Portsmouth. This is a BAU focused role, supporting and maintaining a live environment whilst the organisation completes on-going project work. The Infrastructure Engineer Role: As an Infrastructure Engineer, you will be responsible for maintaining, supporting, and optimising the organisation's core infrastructure estate. You'll play a key role in ensuring high availability, performance, and security across the Windows-based environment. This is an excellent opportunity for someone who enjoys operational stability, proactive improvement, and hands-on infrastructure support within a Microsoft-centric environment. The Infrastructure Engineer Responsibilities: Day-to-day support of Windows server infrastructure Administration of Microsoft technologies (Active Directory, Group Policy, DNS, DHCP) Management and support of virtual environments (VMware) Monitoring system performance and resolving infrastructure issues Supporting backup, patching, and upgrade processes Assisting with networking support and troubleshooting Maintaining security best practices across the environment The Infrastructure Engineer Technical Skills & Experience: Essential: Strong experience across the Microsoft Windows Server stack Active Directory administration VMware experience (build, support, and troubleshooting) Solid understanding of core networking principles (TCP/IP, VLANs, switching, firewalls) Experience working in a BAU / operational support environment Desirable: Fortinet firewall experience Exposure to infrastructure security best practices Experience working within structured ITIL environments This position requires regular onsite presence in Portsmouth, with the possibility of hybrid working once established in the role. If you are interested in the Infrastructure Engineer role, apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Mar 23, 2026
Contractor
Infrastructure Engineer - Contract role VIQU IT are currently seeking an experienced Infrastructure Engineer to join a well-established organisation based in Portsmouth. This is a BAU focused role, supporting and maintaining a live environment whilst the organisation completes on-going project work. The Infrastructure Engineer Role: As an Infrastructure Engineer, you will be responsible for maintaining, supporting, and optimising the organisation's core infrastructure estate. You'll play a key role in ensuring high availability, performance, and security across the Windows-based environment. This is an excellent opportunity for someone who enjoys operational stability, proactive improvement, and hands-on infrastructure support within a Microsoft-centric environment. The Infrastructure Engineer Responsibilities: Day-to-day support of Windows server infrastructure Administration of Microsoft technologies (Active Directory, Group Policy, DNS, DHCP) Management and support of virtual environments (VMware) Monitoring system performance and resolving infrastructure issues Supporting backup, patching, and upgrade processes Assisting with networking support and troubleshooting Maintaining security best practices across the environment The Infrastructure Engineer Technical Skills & Experience: Essential: Strong experience across the Microsoft Windows Server stack Active Directory administration VMware experience (build, support, and troubleshooting) Solid understanding of core networking principles (TCP/IP, VLANs, switching, firewalls) Experience working in a BAU / operational support environment Desirable: Fortinet firewall experience Exposure to infrastructure security best practices Experience working within structured ITIL environments This position requires regular onsite presence in Portsmouth, with the possibility of hybrid working once established in the role. If you are interested in the Infrastructure Engineer role, apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Infrastructure Engineer (DevOps) 12 Months Contract £350 a day inside IR35 London Based A Well established top consultancy firm is looking for an experienced DevOps Engineer to join their financial services client on a 12 months contract period inside IR35. In this role, you will be a driving force within a high-impact delivery unit, working on critical initiatives that support millions of customers and the world's most prominent institutional clients. You will be responsible for defining complex requirements, designing innovative data center technology, and leading cross-functional teams to deliver seamless, resilient infrastructure at scale. In this role, you will lead the conceptualisation and deployment of cutting-edge data centre components alongside automated, cloud-native environments. Act as a key decision-maker, mentoring junior talent and fostering a culture of continuous technical excellence across the unit. Drive innovation as you stay at the forefront of industry trends to implement advanced automation tools that enhance system stability and performance. Essential Skills Prior experience with IT Infrastructure Operations Kubernetes Infrastructure Design Python Programming language Ansible Scripting 12 Months Contract £350 a day Inside IR35 London Based 5 days onsite You will have the autonomy to make significant decisions that impact a global estate, all while supported by a team that values diversity, inclusion, and professional growth. If this seems of interest to you then please apply directly to the AD or send your CV to Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Mar 23, 2026
Contractor
Infrastructure Engineer (DevOps) 12 Months Contract £350 a day inside IR35 London Based A Well established top consultancy firm is looking for an experienced DevOps Engineer to join their financial services client on a 12 months contract period inside IR35. In this role, you will be a driving force within a high-impact delivery unit, working on critical initiatives that support millions of customers and the world's most prominent institutional clients. You will be responsible for defining complex requirements, designing innovative data center technology, and leading cross-functional teams to deliver seamless, resilient infrastructure at scale. In this role, you will lead the conceptualisation and deployment of cutting-edge data centre components alongside automated, cloud-native environments. Act as a key decision-maker, mentoring junior talent and fostering a culture of continuous technical excellence across the unit. Drive innovation as you stay at the forefront of industry trends to implement advanced automation tools that enhance system stability and performance. Essential Skills Prior experience with IT Infrastructure Operations Kubernetes Infrastructure Design Python Programming language Ansible Scripting 12 Months Contract £350 a day Inside IR35 London Based 5 days onsite You will have the autonomy to make significant decisions that impact a global estate, all while supported by a team that values diversity, inclusion, and professional growth. If this seems of interest to you then please apply directly to the AD or send your CV to Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Embedded Software Engineer! The Role Wise Employment are looking for an Embedded Software Engineer to join a fantastic company based in Plymouth! This opportunity, is a Full Time Permanent position offering a salary of up to £45K DOE and the working hours will be Monday - Thursday and 7.30 - Midday on Friday. You will also receive benefits such as onsite parking, holiday allowance starting from 25 days. As an Embedded Software Engineer your Key Responsibilities are: Design and implement real-time embedded software for motor control applications Develop firmware for Microchip PIC microcontrollers (bare-metal and RTOS-based systems) Optimise code for performance, memory efficiency, and long-term maintainability Design and maintain embedded graphical user interface (GUI) solutions for motor control systems Interface with low-level hardware peripherals (SPI, I2C, UART, USB) Implement and maintain communication protocols (Modbus, Modbus TCP, Ethernet/IP, Profibus DP) Support hardware development activities, including electronic circuit design and power electronics integration Contribute to the development of PC-based configuration and remote-control tools To be successful you will need: Degree in Electronics, Computer Science, Engineering, or equivalent experience Previous experience in PCB building Strong experience in real-time embedded C development Proven experience programming Microchip PIC microcontrollers Solid understanding of low-level hardware/software interaction Experience working within constrained embedded environments Familiarity with debugging tools such as oscilloscopes, logic analysers, and in-circuit debuggers Experience using source control systems and participating in peer code reviews Ability to design and troubleshoot electronic circuits PCB design experience (Altium Designer preferred) Understanding of motor control principles and electrical systems integration Experience with PC-based development in C# and/or Python Experience with embedded network interfaces (HMS Anybus CompactCom modules) To achieve the higher salary, this will need to be demonstrated at interview stages If you feel you have what it takes, then do not delay apply today! INDWSE
Mar 23, 2026
Full time
Embedded Software Engineer! The Role Wise Employment are looking for an Embedded Software Engineer to join a fantastic company based in Plymouth! This opportunity, is a Full Time Permanent position offering a salary of up to £45K DOE and the working hours will be Monday - Thursday and 7.30 - Midday on Friday. You will also receive benefits such as onsite parking, holiday allowance starting from 25 days. As an Embedded Software Engineer your Key Responsibilities are: Design and implement real-time embedded software for motor control applications Develop firmware for Microchip PIC microcontrollers (bare-metal and RTOS-based systems) Optimise code for performance, memory efficiency, and long-term maintainability Design and maintain embedded graphical user interface (GUI) solutions for motor control systems Interface with low-level hardware peripherals (SPI, I2C, UART, USB) Implement and maintain communication protocols (Modbus, Modbus TCP, Ethernet/IP, Profibus DP) Support hardware development activities, including electronic circuit design and power electronics integration Contribute to the development of PC-based configuration and remote-control tools To be successful you will need: Degree in Electronics, Computer Science, Engineering, or equivalent experience Previous experience in PCB building Strong experience in real-time embedded C development Proven experience programming Microchip PIC microcontrollers Solid understanding of low-level hardware/software interaction Experience working within constrained embedded environments Familiarity with debugging tools such as oscilloscopes, logic analysers, and in-circuit debuggers Experience using source control systems and participating in peer code reviews Ability to design and troubleshoot electronic circuits PCB design experience (Altium Designer preferred) Understanding of motor control principles and electrical systems integration Experience with PC-based development in C# and/or Python Experience with embedded network interfaces (HMS Anybus CompactCom modules) To achieve the higher salary, this will need to be demonstrated at interview stages If you feel you have what it takes, then do not delay apply today! INDWSE
Maintenance Compliance & Project Engineer Location: Cheltenham, Gloucestershire We are looking for a proactive and highly organised Maintenance Compliance & Project Engineer to strengthen our Maintenance function. In this critical role, you will ensure the business remains fully compliant with current legislation, while coordinating and delivering maintenance projects that support reliability, safety and operational performance. You will play a key role in compliance management, project coordination, risk reduction and continuous improvement - working across engineering teams, contractors and wider business stakeholders. Key Responsibilities Act as Project Coordinator for all maintenance-related projects and improvement initiatives. Plan and coordinate maintenance improvement works, including complex CMMS requests and scheduled maintenance activities. Develop and maintain compliance-based SOPs and work instructions. Compliance & Safety Ensure full compliance across Energy Centre, Boilers and Steam Systems. Oversee compliance for Lifting Equipment, LEV systems, Pressure Systems, process water, racking and similar statutory areas. Ensure all inspections are completed on time and that defects/recommendations are actioned and recorded in the Remedial Tracking System. Manage contractor control processes, including documentation, permits and safety requirements. Maintain up-to-date risk assessments and ensure closure of all recommendations. Ensure all activities align with Health & Safety regulations and company procedures. Operational Excellence & Reliability Support delivery of the Maintenance departmental strategy and achievement of KPIs. Identify, support and drive Continuous Improvement and Reliability initiatives. Contribute to improvements in MTTR (Mean Time to Repair) and MTBF (Mean Time Between Failures). Your Experience Strong experience in contractor management, including safety documentation (PTW, RAMS, insurance checks, etc.). Proficient in CMMS (Computerised Maintenance Management Systems). Experience with planning and scheduling maintenance activities. Experience using JD Edwards/E1 or similar ERP systems. Proven project management background. Working knowledge of regulations relating to Lifting Equipment, LEV, and Pressure Systems. Qualifications & Technical Knowledge HNC in an Engineering discipline (essential). Recognised EHS qualification such as NEBOSH or IOSH Managing Safely. Strong PC literacy, including MS Office. Understanding of Continuous Improvement tools (e.g. Six Sigma, 5 Whys). Experience with risk assessments and safe operating procedures. Knowledge of boiler and steam system operations and maintenance. Your Skills Strong communicator with the ability to build positive working relationships. Able to work independently and collaboratively as part of a team. Excellent organisation, prioritisation and time management skills. High attention to detail with a commitment to seeing tasks through to completion. Driven, proactive and capable of expediting activities when needed. Knowledge of stores systems, engineering components and machinery. Understanding of engineering suppliers and service partners. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at . We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
Mar 23, 2026
Full time
Maintenance Compliance & Project Engineer Location: Cheltenham, Gloucestershire We are looking for a proactive and highly organised Maintenance Compliance & Project Engineer to strengthen our Maintenance function. In this critical role, you will ensure the business remains fully compliant with current legislation, while coordinating and delivering maintenance projects that support reliability, safety and operational performance. You will play a key role in compliance management, project coordination, risk reduction and continuous improvement - working across engineering teams, contractors and wider business stakeholders. Key Responsibilities Act as Project Coordinator for all maintenance-related projects and improvement initiatives. Plan and coordinate maintenance improvement works, including complex CMMS requests and scheduled maintenance activities. Develop and maintain compliance-based SOPs and work instructions. Compliance & Safety Ensure full compliance across Energy Centre, Boilers and Steam Systems. Oversee compliance for Lifting Equipment, LEV systems, Pressure Systems, process water, racking and similar statutory areas. Ensure all inspections are completed on time and that defects/recommendations are actioned and recorded in the Remedial Tracking System. Manage contractor control processes, including documentation, permits and safety requirements. Maintain up-to-date risk assessments and ensure closure of all recommendations. Ensure all activities align with Health & Safety regulations and company procedures. Operational Excellence & Reliability Support delivery of the Maintenance departmental strategy and achievement of KPIs. Identify, support and drive Continuous Improvement and Reliability initiatives. Contribute to improvements in MTTR (Mean Time to Repair) and MTBF (Mean Time Between Failures). Your Experience Strong experience in contractor management, including safety documentation (PTW, RAMS, insurance checks, etc.). Proficient in CMMS (Computerised Maintenance Management Systems). Experience with planning and scheduling maintenance activities. Experience using JD Edwards/E1 or similar ERP systems. Proven project management background. Working knowledge of regulations relating to Lifting Equipment, LEV, and Pressure Systems. Qualifications & Technical Knowledge HNC in an Engineering discipline (essential). Recognised EHS qualification such as NEBOSH or IOSH Managing Safely. Strong PC literacy, including MS Office. Understanding of Continuous Improvement tools (e.g. Six Sigma, 5 Whys). Experience with risk assessments and safe operating procedures. Knowledge of boiler and steam system operations and maintenance. Your Skills Strong communicator with the ability to build positive working relationships. Able to work independently and collaboratively as part of a team. Excellent organisation, prioritisation and time management skills. High attention to detail with a commitment to seeing tasks through to completion. Driven, proactive and capable of expediting activities when needed. Knowledge of stores systems, engineering components and machinery. Understanding of engineering suppliers and service partners. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at . We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
Process Support Engineer Location: Cheltenham, Gloucestershire We are looking for a proactive and technically strong Process Support Engineer to join our Process Engineering team. In this hands on role, you will support production operations, lead and contribute to improvement projects, and play a key part in developing the future of our manufacturing capability. You will work closely with the Lead Engineer, Production teams, and key stakeholders to implement new technologies, drive continuous improvement, and ensure safe, efficient and high quality manufacturing. Key Responsibilities Provide day to day support to production areas, ensuring safe, reliable and efficient manufacturing. Support and drive quality improvements across Assembly and Operations. Communicate effectively with stakeholders, suppliers and contractors to resolve issues and progress activities. Projects & Continuous Improvement Lead and contribute to engineering and manufacturing improvement projects. Use Lean and Agile techniques to deliver cost, efficiency and performance improvements. Support the introduction of new equipment and processes from concept through to production handover. Work with the Lead Engineer to deliver new technologies and support capital investment projects. Lead and support implementation of "Future Factory" solutions designed to ensure long term capability and capacity. Contribute to projects that improve MTTR/MTBF, process stability, and product quality. Your Experience Technical engineering background and experience within fast paced, diverse manufacturing environments. Knowledge of assembly and machining processes. Experience applying Lean and Agile manufacturing techniques. Understanding of project management principles. Experience with automation, robotics, or leading engineering change projects. PLC or programming capability (desirable). Qualifications & Knowledge HNC/HND (BTEC Level 4) in Manufacturing or Engineering discipline. Completed mechanical or electrical apprenticeship (preferred). Knowledge of CNC machine tools and machining methods. Experience with assembly automation. Degree in Engineering or related field (beneficial). IOSH or equivalent safety qualification. Your Skills Highly motivated, proactive and able to work independently. Strong attention to detail and accuracy. Strong problem solving and analytical skills. Ability to use project management tools and meet deadlines. Excellent time management and organisational skills. Confident working with external suppliers and contractors. Able to write business cases, develop project plans and manage budgets. Strong presentation and communication skills. Role Specific Requirements Ability to influence and engage stakeholders at all business levels. Experience in continuous improvement methodologies. Strong commercial awareness. Ability to manage multiple projects simultaneously, using linear (waterfall) or iterative approaches. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Mar 23, 2026
Full time
Process Support Engineer Location: Cheltenham, Gloucestershire We are looking for a proactive and technically strong Process Support Engineer to join our Process Engineering team. In this hands on role, you will support production operations, lead and contribute to improvement projects, and play a key part in developing the future of our manufacturing capability. You will work closely with the Lead Engineer, Production teams, and key stakeholders to implement new technologies, drive continuous improvement, and ensure safe, efficient and high quality manufacturing. Key Responsibilities Provide day to day support to production areas, ensuring safe, reliable and efficient manufacturing. Support and drive quality improvements across Assembly and Operations. Communicate effectively with stakeholders, suppliers and contractors to resolve issues and progress activities. Projects & Continuous Improvement Lead and contribute to engineering and manufacturing improvement projects. Use Lean and Agile techniques to deliver cost, efficiency and performance improvements. Support the introduction of new equipment and processes from concept through to production handover. Work with the Lead Engineer to deliver new technologies and support capital investment projects. Lead and support implementation of "Future Factory" solutions designed to ensure long term capability and capacity. Contribute to projects that improve MTTR/MTBF, process stability, and product quality. Your Experience Technical engineering background and experience within fast paced, diverse manufacturing environments. Knowledge of assembly and machining processes. Experience applying Lean and Agile manufacturing techniques. Understanding of project management principles. Experience with automation, robotics, or leading engineering change projects. PLC or programming capability (desirable). Qualifications & Knowledge HNC/HND (BTEC Level 4) in Manufacturing or Engineering discipline. Completed mechanical or electrical apprenticeship (preferred). Knowledge of CNC machine tools and machining methods. Experience with assembly automation. Degree in Engineering or related field (beneficial). IOSH or equivalent safety qualification. Your Skills Highly motivated, proactive and able to work independently. Strong attention to detail and accuracy. Strong problem solving and analytical skills. Ability to use project management tools and meet deadlines. Excellent time management and organisational skills. Confident working with external suppliers and contractors. Able to write business cases, develop project plans and manage budgets. Strong presentation and communication skills. Role Specific Requirements Ability to influence and engage stakeholders at all business levels. Experience in continuous improvement methodologies. Strong commercial awareness. Ability to manage multiple projects simultaneously, using linear (waterfall) or iterative approaches. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Are you an experienced Multi skilled Site Engineer or Plant Service Engineer, looking to spend less time on the road and concentrate your efforts on one manufacturing site? Do you also have experience in fabrication and welding? This is a fantastic opportunity to develop your career with a world-class packaging business. BASIC SALARY: £42,000 - £45,000 BENEFITS: Annual bonus, depending on Company Performance. Pension (3% Employer Contribution). 25 days annual leave (plus Bank Holidays). Free onsite parking. LOCATION: Swansea COMMUTABLE LOCATIONS: Neath, Cardiff, Bridgend, Newport, Llanelli, Port Talbot. JOB DESCRIPTION: Multi-Skilled Site Engineer, Maintenance Engineer, Service Engineer - Packaging, Industrial, Manufacturing Plant As our Multi-skilled Engineer, you'll be responsible for providing maintenance, repair, and improvement activities working out of our busy manufacturing environment in Swansea 5 days per week, (7am - 4pm Mon - Thurs and 7am - 1pm Fri). The role involves performing both planned and unplanned maintenance to ensure machinery and equipment are maintained and operational, while supporting new developments and installations as required KEY RESPONSIBILITIES: Multi-Skilled Site Engineer, Maintenance Engineer, Service Engineer - Packaging, Industrial, Manufacturing Plant Your duties and responsibilities will include: Deliver mechanical and electrical fault finding, diagnosis, and repairs on relevant equipment. Prioritise and conduct all maintenance tasks. Implement and develop new processes to resolve faults and prevent repeat issues. Ensure all machines, processes, and operations meet required standards. Assist other teams (internal or contracted) on breakdowns, where appropriate. Perform robust Planned Preventative Maintenance (PPM) and Total Productive Maintenance (TPM) on all machines throughout our plant. Assist contractors with ongoing projects and tasks as directed. Adhere to health and safety regulations, ensuring a safe working environment. Perform general machining and fabrication. Liaise with contractors, suppliers and external support where required. Maintain a clean, safe and organised work area at all times. PERSON SPECIFICATION: Multi-Skilled Site Engineer, Maintenance Engineer, Service Engineer - Packaging, Industrial, Manufacturing Plant You will have the following qualifications: An Electrical and Mechanical Engineering background. Experience maintaining & repairing a range of manufacturing equipment. Recognised qualification in Mechanical / Electrical Engineering (HNC/D, BTEC, City & Guilds or equivalent) Previous experience of a similar maintenance role, ideally in a FMCG industry (or similar). Experience of fault-finding and repairs, for electrical and mechanical systems. Strong fabrication skills. Knowledge of health and safety standards. Beneficial but not essential: FLT Licence & MEWP Licence. All round team (and independent) working skills, backed with a quality ethos and excellent attention to detail. OUR COMPANY: With the backing of one of the Far East's largest packaging companies, we deliver high quality and service-oriented packaging to the global market. We are a part of a global network with more than 170 locations in over 20 countries worldwide. Globally, we are traditionally known for heavy duty packaging solutions but in the UK and Europe, we also specialise in conventional corrugated, timber, plastics, foams and steel. PROSPECTS: This is an opportunity to join a very large multinational organisation who have an active policy of promotion from within and offer the genuine opportunity to develop your career. This position will be challenging but also tremendously rewarding. Coaching, mentoring and training are an integral part of our culture. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Multi-Skilled Site Engineer, Site Engineer, Service Engineer - Electrical Engineer, Maintenance Engineer, Mechatronic Engineer - Packaging, Industrial, Manufacturing Plant, Corrugated Packaging, Heavy Duty Packaging, Pallets, Packaging Solutions, Flexible packaging, Carton Packaging. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18374, Wallace Hind Selection
Mar 23, 2026
Full time
Are you an experienced Multi skilled Site Engineer or Plant Service Engineer, looking to spend less time on the road and concentrate your efforts on one manufacturing site? Do you also have experience in fabrication and welding? This is a fantastic opportunity to develop your career with a world-class packaging business. BASIC SALARY: £42,000 - £45,000 BENEFITS: Annual bonus, depending on Company Performance. Pension (3% Employer Contribution). 25 days annual leave (plus Bank Holidays). Free onsite parking. LOCATION: Swansea COMMUTABLE LOCATIONS: Neath, Cardiff, Bridgend, Newport, Llanelli, Port Talbot. JOB DESCRIPTION: Multi-Skilled Site Engineer, Maintenance Engineer, Service Engineer - Packaging, Industrial, Manufacturing Plant As our Multi-skilled Engineer, you'll be responsible for providing maintenance, repair, and improvement activities working out of our busy manufacturing environment in Swansea 5 days per week, (7am - 4pm Mon - Thurs and 7am - 1pm Fri). The role involves performing both planned and unplanned maintenance to ensure machinery and equipment are maintained and operational, while supporting new developments and installations as required KEY RESPONSIBILITIES: Multi-Skilled Site Engineer, Maintenance Engineer, Service Engineer - Packaging, Industrial, Manufacturing Plant Your duties and responsibilities will include: Deliver mechanical and electrical fault finding, diagnosis, and repairs on relevant equipment. Prioritise and conduct all maintenance tasks. Implement and develop new processes to resolve faults and prevent repeat issues. Ensure all machines, processes, and operations meet required standards. Assist other teams (internal or contracted) on breakdowns, where appropriate. Perform robust Planned Preventative Maintenance (PPM) and Total Productive Maintenance (TPM) on all machines throughout our plant. Assist contractors with ongoing projects and tasks as directed. Adhere to health and safety regulations, ensuring a safe working environment. Perform general machining and fabrication. Liaise with contractors, suppliers and external support where required. Maintain a clean, safe and organised work area at all times. PERSON SPECIFICATION: Multi-Skilled Site Engineer, Maintenance Engineer, Service Engineer - Packaging, Industrial, Manufacturing Plant You will have the following qualifications: An Electrical and Mechanical Engineering background. Experience maintaining & repairing a range of manufacturing equipment. Recognised qualification in Mechanical / Electrical Engineering (HNC/D, BTEC, City & Guilds or equivalent) Previous experience of a similar maintenance role, ideally in a FMCG industry (or similar). Experience of fault-finding and repairs, for electrical and mechanical systems. Strong fabrication skills. Knowledge of health and safety standards. Beneficial but not essential: FLT Licence & MEWP Licence. All round team (and independent) working skills, backed with a quality ethos and excellent attention to detail. OUR COMPANY: With the backing of one of the Far East's largest packaging companies, we deliver high quality and service-oriented packaging to the global market. We are a part of a global network with more than 170 locations in over 20 countries worldwide. Globally, we are traditionally known for heavy duty packaging solutions but in the UK and Europe, we also specialise in conventional corrugated, timber, plastics, foams and steel. PROSPECTS: This is an opportunity to join a very large multinational organisation who have an active policy of promotion from within and offer the genuine opportunity to develop your career. This position will be challenging but also tremendously rewarding. Coaching, mentoring and training are an integral part of our culture. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Multi-Skilled Site Engineer, Site Engineer, Service Engineer - Electrical Engineer, Maintenance Engineer, Mechatronic Engineer - Packaging, Industrial, Manufacturing Plant, Corrugated Packaging, Heavy Duty Packaging, Pallets, Packaging Solutions, Flexible packaging, Carton Packaging. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18374, Wallace Hind Selection
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 23, 2026
Full time
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Site Reliability Engineer Bristol, Hybrid (3 days onsite, 2 from home) Up to £95K & Great Benefits Ready to take on high-impact engineering challenges that actually matter? Want to work on mission-critical systems used across the UK's most high-profile government organisations? This is your chance to join TwinStream -a team of elite engineers who built their careers cracking complex cross-domain problems, and then built a company to do it even better. We're growing fast. Demand for our services is skyrocketing. And now we're looking for a Site Reliability Engineer who's ready to step into a role with real ownership, real influence, and real opportunities to innovate. Why You'll Love This Role As our new SRE, you'll be right at the heart of our evolving cloud and on-prem platforms. This isn't a "keep the lights on" job-it's a role where you'll shape infrastructure strategy, partner closely with software and systems teams, and push performance, reliability, and automation to the next level. You'll help us evolve observability, enhance delivery pipelines, eliminate toil, drive reliability metrics, and make smart technical decisions that keep our systems robust as we scale. If you love solving gnarly problems, improving how things work, and innovating at speed-this is the role for you. Key Responsibilities of the Site Reliability Engineer: Collaborating with Software Engineers to improve subsystem reliability and performance Partnering with System Administrators to automate toil and cut down alert noise Taking observability to the next level-find issues before they hit the business Supporting development environments to boost speed and quality Researching & evaluating tools to guide key buy-vs-build decisions Deepening your expertise across multiple technical and business domains Expanding your knowledge of diverse tech stacks and platforms What You Bring Modern configuration management tools (Ansible, Chef or similar) Terraform Docker containers & orchestration (Kubernetes, OpenShift, Docker Swarm) CI/CD tooling (Jenkins or similar) Monitoring/metrics stack (InfluxDB, Prometheus, Grafana) MQ messaging (RabbitMQ or other AMQP solutions) SQL & relational databases Linux administration & shell scripting Network security fundamentals Cloud hosting (ideally AWS: EC2, RDS, S3, Lambda) Bonus points for: Experience with Java, Go, Python or similar Knowledge of cross-domain principles & tech Service management experience Hands-on observability implementation Proven ability to reduce downtime with smart reliability metrics Why You'll Love Working at TwinStream Competitive salary, £65k - £95k DOE 8% employer pension contribution Private medical healthcare (including dental & optical for the whole family) Flexible working culture Learning & development owned by YOU Electric vehicle salary-sacrifice scheme 28 days holiday + bank holidays Regular team events, plus Christmas & summer parties Life assurance & cycle-to-work scheme Security Clearance You'll need to be eligible for SC and/or DV clearance. Any offer will be subject to successful security screening. Ready to engineer impact? Apply now and shape the future of secure, high-performance cross-domain systems.
Mar 22, 2026
Full time
Site Reliability Engineer Bristol, Hybrid (3 days onsite, 2 from home) Up to £95K & Great Benefits Ready to take on high-impact engineering challenges that actually matter? Want to work on mission-critical systems used across the UK's most high-profile government organisations? This is your chance to join TwinStream -a team of elite engineers who built their careers cracking complex cross-domain problems, and then built a company to do it even better. We're growing fast. Demand for our services is skyrocketing. And now we're looking for a Site Reliability Engineer who's ready to step into a role with real ownership, real influence, and real opportunities to innovate. Why You'll Love This Role As our new SRE, you'll be right at the heart of our evolving cloud and on-prem platforms. This isn't a "keep the lights on" job-it's a role where you'll shape infrastructure strategy, partner closely with software and systems teams, and push performance, reliability, and automation to the next level. You'll help us evolve observability, enhance delivery pipelines, eliminate toil, drive reliability metrics, and make smart technical decisions that keep our systems robust as we scale. If you love solving gnarly problems, improving how things work, and innovating at speed-this is the role for you. Key Responsibilities of the Site Reliability Engineer: Collaborating with Software Engineers to improve subsystem reliability and performance Partnering with System Administrators to automate toil and cut down alert noise Taking observability to the next level-find issues before they hit the business Supporting development environments to boost speed and quality Researching & evaluating tools to guide key buy-vs-build decisions Deepening your expertise across multiple technical and business domains Expanding your knowledge of diverse tech stacks and platforms What You Bring Modern configuration management tools (Ansible, Chef or similar) Terraform Docker containers & orchestration (Kubernetes, OpenShift, Docker Swarm) CI/CD tooling (Jenkins or similar) Monitoring/metrics stack (InfluxDB, Prometheus, Grafana) MQ messaging (RabbitMQ or other AMQP solutions) SQL & relational databases Linux administration & shell scripting Network security fundamentals Cloud hosting (ideally AWS: EC2, RDS, S3, Lambda) Bonus points for: Experience with Java, Go, Python or similar Knowledge of cross-domain principles & tech Service management experience Hands-on observability implementation Proven ability to reduce downtime with smart reliability metrics Why You'll Love Working at TwinStream Competitive salary, £65k - £95k DOE 8% employer pension contribution Private medical healthcare (including dental & optical for the whole family) Flexible working culture Learning & development owned by YOU Electric vehicle salary-sacrifice scheme 28 days holiday + bank holidays Regular team events, plus Christmas & summer parties Life assurance & cycle-to-work scheme Security Clearance You'll need to be eligible for SC and/or DV clearance. Any offer will be subject to successful security screening. Ready to engineer impact? Apply now and shape the future of secure, high-performance cross-domain systems.
Hays Specialist Recruitment Limited
York, Yorkshire
Microsoft 365 Engineer - Charity Organisation - York (Onsite Only) 3-month initial contract Inside IR35 Up to £350 per day Your New Company You will be joining a highly respected charity based in York, dedicated to delivering vital care and support services to the local community. As the organisation continues to expand its digital capability, they are seeking a Microsoft 365 Engineer to provide hands-on technical support and ensure smooth running of core IT services. This is an excellent opportunity to work for a purpose-driven organisation where your work will directly support staff and the patients they care for. This role is fully office-based in York. Your New Role As the 365 Engineer, you will play an important part in the day-to-day delivery of IT services across the charity. You will act as a key point of contact for staff, supporting a wide range of technologies and helping drive effective use of Microsoft 365 across the organisation.Your responsibilities will include: Providing hands-on support and administration for Microsoft 365 (SharePoint, Teams, Exchange Online, Intune, etc.) Delivering high-quality end-user computing (EUC) support across devices, applications, and user environments Supporting basic network troubleshooting, connectivity issues, and on-site technical queries Working within ITSM processes such as incident, request, and change management Providing customer-facing support to both office and staff, including face-to-face assistance Offering technical guidance and helping users adopt best practice across IT systems Responding quickly to issues and demonstrating strong problem-solving and "think on your feet" capability Collaborating with the wider IT team to improve processes and service delivery What You'll Need to Succeed To be successful in this role, you should have: Minimum 12 months hands-on experience with Microsoft 365 administration Strong EUC support experience, covering devices, applications, and user environments Exposure to basic networking (switching, connectivity, troubleshooting) Familiarity with ITSM tools and processes Excellent communication and customer-facing skills The ability to work confidently on site and support clinical teams directly A fast-learning, proactive approach with the ability to work independently Public Sector, Charity, NHS or healthcare sector experience (highly beneficial but not essential) What You'll Get in Return The opportunity to work for a fantastic charity making a real difference to people's lives A role where you'll have visible impact, supporting staff delivering critical care 3-month initial contract £300 - £350 per day Inside IR35 Supportive team environment and a genuinely rewarding place to work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 22, 2026
Contractor
Microsoft 365 Engineer - Charity Organisation - York (Onsite Only) 3-month initial contract Inside IR35 Up to £350 per day Your New Company You will be joining a highly respected charity based in York, dedicated to delivering vital care and support services to the local community. As the organisation continues to expand its digital capability, they are seeking a Microsoft 365 Engineer to provide hands-on technical support and ensure smooth running of core IT services. This is an excellent opportunity to work for a purpose-driven organisation where your work will directly support staff and the patients they care for. This role is fully office-based in York. Your New Role As the 365 Engineer, you will play an important part in the day-to-day delivery of IT services across the charity. You will act as a key point of contact for staff, supporting a wide range of technologies and helping drive effective use of Microsoft 365 across the organisation.Your responsibilities will include: Providing hands-on support and administration for Microsoft 365 (SharePoint, Teams, Exchange Online, Intune, etc.) Delivering high-quality end-user computing (EUC) support across devices, applications, and user environments Supporting basic network troubleshooting, connectivity issues, and on-site technical queries Working within ITSM processes such as incident, request, and change management Providing customer-facing support to both office and staff, including face-to-face assistance Offering technical guidance and helping users adopt best practice across IT systems Responding quickly to issues and demonstrating strong problem-solving and "think on your feet" capability Collaborating with the wider IT team to improve processes and service delivery What You'll Need to Succeed To be successful in this role, you should have: Minimum 12 months hands-on experience with Microsoft 365 administration Strong EUC support experience, covering devices, applications, and user environments Exposure to basic networking (switching, connectivity, troubleshooting) Familiarity with ITSM tools and processes Excellent communication and customer-facing skills The ability to work confidently on site and support clinical teams directly A fast-learning, proactive approach with the ability to work independently Public Sector, Charity, NHS or healthcare sector experience (highly beneficial but not essential) What You'll Get in Return The opportunity to work for a fantastic charity making a real difference to people's lives A role where you'll have visible impact, supporting staff delivering critical care 3-month initial contract £300 - £350 per day Inside IR35 Supportive team environment and a genuinely rewarding place to work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) - ASAP START Field-Based - PE & CB Postcode Areas To apply: THE OPPORTUNITY We are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services across PE & CB locations. This role involves daily travel (50%+), working independently across multiple customer sites. THE ROLE Diagnose, troubleshoot, repair and maintain HP & Lenovo laptops and desktops Perform full device strip-downs, component-level replacements and rebuilds Carry out scheduled onsite hardware break/fix visits Follow strict parts processes and return procedures Manage tickets and updates via phone, email and internal systems Escalate service delivery issues appropriately Maintain tools and testing equipment Work independently across field locations Lift and carry equipment up to 25kg where required This is a field-based role with periods of driving. REQUIREMENTS Minimum 3 years' hands-on hardware repair experience (desktop/laptop) Proven field break/fix experience (HP & Lenovo essential) Strong diagnostic and troubleshooting capability Comfortable working independently Willingness to travel 50%+ daily Valid UK driving licence and good driving record required TO BE CONSIDERED Email your CV and availability to: PLEASE NOTE This is NOT a deskside support role. We require experienced field hardware break/fix engineers with proven experience repairing HP and Lenovo laptops and desktops . Candidates who have only carried out basic deskside tasks (e.g. battery or keyboard swaps) will not be considered.
Mar 22, 2026
Contractor
NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) - ASAP START Field-Based - PE & CB Postcode Areas To apply: THE OPPORTUNITY We are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services across PE & CB locations. This role involves daily travel (50%+), working independently across multiple customer sites. THE ROLE Diagnose, troubleshoot, repair and maintain HP & Lenovo laptops and desktops Perform full device strip-downs, component-level replacements and rebuilds Carry out scheduled onsite hardware break/fix visits Follow strict parts processes and return procedures Manage tickets and updates via phone, email and internal systems Escalate service delivery issues appropriately Maintain tools and testing equipment Work independently across field locations Lift and carry equipment up to 25kg where required This is a field-based role with periods of driving. REQUIREMENTS Minimum 3 years' hands-on hardware repair experience (desktop/laptop) Proven field break/fix experience (HP & Lenovo essential) Strong diagnostic and troubleshooting capability Comfortable working independently Willingness to travel 50%+ daily Valid UK driving licence and good driving record required TO BE CONSIDERED Email your CV and availability to: PLEASE NOTE This is NOT a deskside support role. We require experienced field hardware break/fix engineers with proven experience repairing HP and Lenovo laptops and desktops . Candidates who have only carried out basic deskside tasks (e.g. battery or keyboard swaps) will not be considered.
World Class Defence Organisation based in Stevenage is currently looking to recruit 3x Mechanical Systems Engineers / Architects on an initial 12 month contract. The role will be hybrid of being split between working from home and onsite. This role would suit a candidate who comes from a strong background of working as a Mechanical Design Engineer, Mechanical Systems Engineer, Mechanical Architect or has experience of Mechanical Systems Architecture. A defence / aerospace background is ideal but not essential. DOORS experience would be great. A background or knowledge of Systems Engineering and Supplier Management would be beneficial. Contract Duration: 12 Months initially and then ongoing and long-term thereafter. Hourly Rate: £65.00ph Mechanical Systems Engineer / Architect Job Description: We have an opportunity for an experienced Mechanical Architect to join the team. This exciting role is to gather and manage the missile mechanical architecture requirements to achieve missile performance, on time and on cost and overall layout vs compliance. This involves providing justification of the design and co-ordinate the verification evidence of missile performance to support certification.The role is responsible for the delivery of the missile mechanical architecture requirements and typical responsibilities include: Establishing the Missile Airframe Task Requirements Specification (TRS) to ensure a structured & coherent mechanical response to the overall Missile TRS Management of the mechanical interface with the launcher Management of Mechanical & Thermal Interfaces across the Missile Defining the optimum mechanical architecture for all variants of the missile, ensuring the mechanical architecture and interfaces meet requirements Implementation of GMA Policies to ensure Modularity & Reuse objectives are achieved Development of the overall proving logic for the validation of the Airframe Ensuring mechanical compliance to the Airframe TRS for missile certificate of design Interface with and manage customer expectations throughout the development process Producing Statements of Work and plans for activities within their sphere of responsibility Direct technical supervision of engineers within their team and indirect management of engineers in the extended project team Controlling assigned budgets, managing personal workload and identifying any further resource needs Skillset/experience required: Educated to degree level with 10 years' experience or an equivalent qualification having obtained significant experience of mechanical engineering Ability to technically manage internal & sub-contract activities Strong leadership skills, able to establish a clear engineering vision Good knowledge & experience of mechanical design, including: Static & Dynamic Analysis, Design for Environment Thermal Management Good understanding of broader engineering disciplines, including: Aerodynamics Testability Production Experience developing proving logic and managing the generation of compliance evidence towards Certificates of Design Experience across the full Product Life Cycle Ability to influence senior managers and other stakeholders Strong interpersonal and well developed communication skills (written & verbal) Willingness to travel within UK and Europe DOORS experience would be great
Mar 22, 2026
Contractor
World Class Defence Organisation based in Stevenage is currently looking to recruit 3x Mechanical Systems Engineers / Architects on an initial 12 month contract. The role will be hybrid of being split between working from home and onsite. This role would suit a candidate who comes from a strong background of working as a Mechanical Design Engineer, Mechanical Systems Engineer, Mechanical Architect or has experience of Mechanical Systems Architecture. A defence / aerospace background is ideal but not essential. DOORS experience would be great. A background or knowledge of Systems Engineering and Supplier Management would be beneficial. Contract Duration: 12 Months initially and then ongoing and long-term thereafter. Hourly Rate: £65.00ph Mechanical Systems Engineer / Architect Job Description: We have an opportunity for an experienced Mechanical Architect to join the team. This exciting role is to gather and manage the missile mechanical architecture requirements to achieve missile performance, on time and on cost and overall layout vs compliance. This involves providing justification of the design and co-ordinate the verification evidence of missile performance to support certification.The role is responsible for the delivery of the missile mechanical architecture requirements and typical responsibilities include: Establishing the Missile Airframe Task Requirements Specification (TRS) to ensure a structured & coherent mechanical response to the overall Missile TRS Management of the mechanical interface with the launcher Management of Mechanical & Thermal Interfaces across the Missile Defining the optimum mechanical architecture for all variants of the missile, ensuring the mechanical architecture and interfaces meet requirements Implementation of GMA Policies to ensure Modularity & Reuse objectives are achieved Development of the overall proving logic for the validation of the Airframe Ensuring mechanical compliance to the Airframe TRS for missile certificate of design Interface with and manage customer expectations throughout the development process Producing Statements of Work and plans for activities within their sphere of responsibility Direct technical supervision of engineers within their team and indirect management of engineers in the extended project team Controlling assigned budgets, managing personal workload and identifying any further resource needs Skillset/experience required: Educated to degree level with 10 years' experience or an equivalent qualification having obtained significant experience of mechanical engineering Ability to technically manage internal & sub-contract activities Strong leadership skills, able to establish a clear engineering vision Good knowledge & experience of mechanical design, including: Static & Dynamic Analysis, Design for Environment Thermal Management Good understanding of broader engineering disciplines, including: Aerodynamics Testability Production Experience developing proving logic and managing the generation of compliance evidence towards Certificates of Design Experience across the full Product Life Cycle Ability to influence senior managers and other stakeholders Strong interpersonal and well developed communication skills (written & verbal) Willingness to travel within UK and Europe DOORS experience would be great
Software EngineerFrome, Somerset - Onsite£45,000 - £50,000 + Private Healthcare + 26 Days Holiday This is an excellent opportunity for a Software Engineer to join a specialised Avionics team. This role is perfect for someone who thrives on technical variety, ranging from high-level UI development to low-level embedded systems, and wants to see their code take flight in the real world.This company is a fast-growing aerospace R&D firm is a pioneer in autonomous aviation. They design, manufacture, and operate large-scale autonomous helicopters for both military and civilian markets. Operating with a "safety-first" culture and a small, highly experienced team, they offer a cutting-edge environment where innovation and robust engineering are at the heart of everything they do.In this varied role you will be responsible for the full software lifecycle, from initial brief to live deployment. You will develop software for Linux-based deployed systems, create intuitive user interfaces, and while not as heavily weighted, you will have the opportunity dive into firmware for embedded systems. A unique aspect of this position includes supporting in-person flight testing, allowing you to develop and refine avionics systems in a live, operational environment.The ideal candidate will possess a proven track record of delivering robust, safety-critical code without AI reliance. You should be highly proficient in Linux, Python and Java, while beneficial to also have experience with C/C++, coupled with a deep understanding of STM32 processors and hardware interfaces such as CAN, SPI, and I2C. Beyond technical ability, you must be a British Citizen with a valid driving licence.This is a fantastic opportunity to join a forward-thinking company that values work-life balance through a 9-day fortnight (every other Friday off). Beyond the technical challenge, you'll have the chance to work autonomously and travel both nationally and internationally. The Role: Managing the full lifecycle from the initial brief through to final deployment in service. Developing software for Linux-based deployed systems, user interfaces, and autonomy controls. Supporting live, in-person flight testing to refine avionics systems in a real-world environment. 5 days onsite in Frome The Person: Strong experience with Java, Python, Linux. Strong background in Linux-based systems, Raspberry Pi, and hardware interfaces like CAN and SPI. Beneficial to have experience with Firmware development (C/C++) Must be a British Citizen and hold a valid UK driving licence Reference Number: BBBH270583 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Mar 22, 2026
Full time
Software EngineerFrome, Somerset - Onsite£45,000 - £50,000 + Private Healthcare + 26 Days Holiday This is an excellent opportunity for a Software Engineer to join a specialised Avionics team. This role is perfect for someone who thrives on technical variety, ranging from high-level UI development to low-level embedded systems, and wants to see their code take flight in the real world.This company is a fast-growing aerospace R&D firm is a pioneer in autonomous aviation. They design, manufacture, and operate large-scale autonomous helicopters for both military and civilian markets. Operating with a "safety-first" culture and a small, highly experienced team, they offer a cutting-edge environment where innovation and robust engineering are at the heart of everything they do.In this varied role you will be responsible for the full software lifecycle, from initial brief to live deployment. You will develop software for Linux-based deployed systems, create intuitive user interfaces, and while not as heavily weighted, you will have the opportunity dive into firmware for embedded systems. A unique aspect of this position includes supporting in-person flight testing, allowing you to develop and refine avionics systems in a live, operational environment.The ideal candidate will possess a proven track record of delivering robust, safety-critical code without AI reliance. You should be highly proficient in Linux, Python and Java, while beneficial to also have experience with C/C++, coupled with a deep understanding of STM32 processors and hardware interfaces such as CAN, SPI, and I2C. Beyond technical ability, you must be a British Citizen with a valid driving licence.This is a fantastic opportunity to join a forward-thinking company that values work-life balance through a 9-day fortnight (every other Friday off). Beyond the technical challenge, you'll have the chance to work autonomously and travel both nationally and internationally. The Role: Managing the full lifecycle from the initial brief through to final deployment in service. Developing software for Linux-based deployed systems, user interfaces, and autonomy controls. Supporting live, in-person flight testing to refine avionics systems in a real-world environment. 5 days onsite in Frome The Person: Strong experience with Java, Python, Linux. Strong background in Linux-based systems, Raspberry Pi, and hardware interfaces like CAN and SPI. Beneficial to have experience with Firmware development (C/C++) Must be a British Citizen and hold a valid UK driving licence Reference Number: BBBH270583 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
