Universal Quantum
Balcombe, Sussex
At Universal Quantum, we are creating the impossible. Together, we are building truly impactful quantum computers. We are looking to hire an ITC professional to be the first point of contact for our team's IT needs, ensuring smooth day-to-day operations while contributing to broader IT, network, system and security initiatives. Passionate about technology and excited to grow in a fast-paced, cutting-edge environment? We may be the right place for you-get in touch! What You'll Accomplish Serve as the first line of IT support for 100 hybrid working employees (domestic & international), resolving hardware, software, network and system issues. Leverage ITSM systems to log, track, manage and resolve incidents/requests promptly, ensuring high-quality service delivery. Manage and optimise our IT infrastructure (e.g., network connectivity, VPNs, firewalls, physical/virtual servers) in collaboration with the senior IT staff Provision, configure, and maintain IT equipment such as laptops, monitors, printers, and meeting room technology. Onboard new employees, including device procurement, account setup, device configuration, and IT induction sessions. Maintain and update an accurate inventory of IT assets, software licences, and hardware. Contribute to IT security initiatives, including endpoint management, patching, and ensuring compliance with company policies. Collaborate with senior IT staff to implement and improve security practices, such as monitoring for potential threats and addressing vulnerabilities. Leverage existing/recommend new tools or processes to enhance IT efficiency and security. Proactively identify and suggest ways to improve IT processes and user experience. The 3 Most Critical Attributes We'll Use to Compare Candidates Passion for IT, providing excellent support, and a desire to take on additional responsibilities in areas like IT security and local/wide area networking. Problem-solving mindset: resourceful and able to troubleshoot complex issues while maintaining a user-focused approach. Excellent communication skills: clear and approachable, capable of breaking down technical concepts for non-technical staff. Must-have Skills At least 3 years of professional experience including system/network administration, IT service desk or ITSM support. Linux expertise (workstation & server; Red Hat/CentOS, Debian/Ubuntu) including Core System Administration (Deep OS understanding, User/Group management, Package management, Networking), Scripting/Automation & Troubleshooting/Maintenance. Strong understanding of networking fundamentals and troubleshooting (e.g., IP, DNS, DHCP, VPNs, Firewall Policies, VLANs, WANs) Familiarity with endpoint security practices (e.g., antivirus, encryption, patch management). Experience with virtualization (administrating bare metal hypervisors) and virtual machine management Experience with IT security tools or practices, such as SIEM, MFA, or vulnerability management. Strong knowledge of Windows, and client-side productivity tools (e.g., Microsoft 365). MS 365 administration (eg., user account creation, group management, SharePoint/teams access control, Teams Rooms) Experience remote support tools. Excellent organisational skills, attention to detail, and ability to prioritise in a dynamic environment. Strong interest in learning and applying best practices in IT security and infrastructure. Excited at the idea of taking on additional responsibility, including new training if appropriate Nice-to-have Skills Certifications such as MCP or equivalent. Experience using Atlassian JIRA Exposure to cloud platforms (e.g., AWS, Azure, or Google Workspace) Familiarity with Version Control systems (Gitlab), DevOps and engineering R&D environments Understanding of quantum computing or curiosity about the field. Please feel encouraged to apply even if you don't match all the requirements of our job description. We would love to receive your application, even if you think you're only a partial match to the profile we are looking for. Competitive salary, equity options, flexible holiday allowance (a minimum of 28 days), flexible and remote working options, 10% matching pension, generous parental support policy, private health/dental insurance, and relocation support.
At Universal Quantum, we are creating the impossible. Together, we are building truly impactful quantum computers. We are looking to hire an ITC professional to be the first point of contact for our team's IT needs, ensuring smooth day-to-day operations while contributing to broader IT, network, system and security initiatives. Passionate about technology and excited to grow in a fast-paced, cutting-edge environment? We may be the right place for you-get in touch! What You'll Accomplish Serve as the first line of IT support for 100 hybrid working employees (domestic & international), resolving hardware, software, network and system issues. Leverage ITSM systems to log, track, manage and resolve incidents/requests promptly, ensuring high-quality service delivery. Manage and optimise our IT infrastructure (e.g., network connectivity, VPNs, firewalls, physical/virtual servers) in collaboration with the senior IT staff Provision, configure, and maintain IT equipment such as laptops, monitors, printers, and meeting room technology. Onboard new employees, including device procurement, account setup, device configuration, and IT induction sessions. Maintain and update an accurate inventory of IT assets, software licences, and hardware. Contribute to IT security initiatives, including endpoint management, patching, and ensuring compliance with company policies. Collaborate with senior IT staff to implement and improve security practices, such as monitoring for potential threats and addressing vulnerabilities. Leverage existing/recommend new tools or processes to enhance IT efficiency and security. Proactively identify and suggest ways to improve IT processes and user experience. The 3 Most Critical Attributes We'll Use to Compare Candidates Passion for IT, providing excellent support, and a desire to take on additional responsibilities in areas like IT security and local/wide area networking. Problem-solving mindset: resourceful and able to troubleshoot complex issues while maintaining a user-focused approach. Excellent communication skills: clear and approachable, capable of breaking down technical concepts for non-technical staff. Must-have Skills At least 3 years of professional experience including system/network administration, IT service desk or ITSM support. Linux expertise (workstation & server; Red Hat/CentOS, Debian/Ubuntu) including Core System Administration (Deep OS understanding, User/Group management, Package management, Networking), Scripting/Automation & Troubleshooting/Maintenance. Strong understanding of networking fundamentals and troubleshooting (e.g., IP, DNS, DHCP, VPNs, Firewall Policies, VLANs, WANs) Familiarity with endpoint security practices (e.g., antivirus, encryption, patch management). Experience with virtualization (administrating bare metal hypervisors) and virtual machine management Experience with IT security tools or practices, such as SIEM, MFA, or vulnerability management. Strong knowledge of Windows, and client-side productivity tools (e.g., Microsoft 365). MS 365 administration (eg., user account creation, group management, SharePoint/teams access control, Teams Rooms) Experience remote support tools. Excellent organisational skills, attention to detail, and ability to prioritise in a dynamic environment. Strong interest in learning and applying best practices in IT security and infrastructure. Excited at the idea of taking on additional responsibility, including new training if appropriate Nice-to-have Skills Certifications such as MCP or equivalent. Experience using Atlassian JIRA Exposure to cloud platforms (e.g., AWS, Azure, or Google Workspace) Familiarity with Version Control systems (Gitlab), DevOps and engineering R&D environments Understanding of quantum computing or curiosity about the field. Please feel encouraged to apply even if you don't match all the requirements of our job description. We would love to receive your application, even if you think you're only a partial match to the profile we are looking for. Competitive salary, equity options, flexible holiday allowance (a minimum of 28 days), flexible and remote working options, 10% matching pension, generous parental support policy, private health/dental insurance, and relocation support.
Boston Consulting Group
Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,000.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,000.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
