19 jobs found

Requisition ID: 59577 Position Type: FT Permanent Workplace Arrangement: About the role Following an internal promotion, we're hiring a Maintenance Manager for our Coleraine site. Reporting into the Site Engineering Manager, this key role leads the maintenance team, ensuring high standards in equipment and facilities upkeep to maximise machine availability and meet compliance requirements. Responsibilities include implementing permanent corrective actions, extending equipment life, and delivering value for money. The role also covers projects, process improvements, repairs, and installation of machinery and tools in manufacturing operations. What will I be doing? Health & Safety : Lead and ensure all maintenance activities exceed safety standards and comply with policies and legislation. Maintenance Oversight : Manage weekly schedules, urgent repairs, and daily maintenance to support continuous plant operations. Apply technical skills and ingenuity to the correction of equipment problems causing excessive production downtime. Asset Care : Deliver and monitor the maintenance programme using KAMS KPIs; reduce downtime through planned maintenance. Team Leadership : Build and develop high-performing teams through coaching, performance reviews, and training plans. Inventory & Budget : Optimise spare parts inventory and manage the maintenance budget for cost-effective operations. Communication : Collaborate with production teams and lead regular meetings to align on priorities and performance. Documentation : Maintain up-to-date technical and compliance records. Contractor Management : Oversee external contractors, ensuring adherence to standards and specifications. What do I need to be successful? In Kerry we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include: Electrical or mechanical relevant Trade qualification, diploma or degree. 5+ years' experience in a similar role. 3+ years supervisory/leadership experience in a manufacturing environment. Excellent troubleshooting ability. Proven track record building solid working relationships. Knowledgeable in Maintenance best practice and CMMS systems. Strong computer skills in Microsoft programs Outlook, Word, Excel and PowerPoint. Good technical analysis ability and proficient in report writings. Fully proficient in interpreting CAD drawings, for electrical, mechanical and facilities applications. Fluent in English. Food industry knowledge & CAD and programming skills highly desirable. What will I get in return? Opportunity for career development with a Global, multifaceted business. Matched pension scheme to up to 10% . 25 days annual leave, plus relevant bank holidays. Access to an employee assistance program and employee benefit platform. Free onsite parking. About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. Get in touch today! In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers. Recruiter: Posting Type: LI

Requisition ID: 59191 Position Type: FT Permanent Workplace Arrangement: About the role Reporting to the Operations & Continuous Improvement Manager, As a Production Group Leader, you'll lead a frontline team to ensure safe, efficient, and high-quality production. This includes managing people, optimizing labor and equipment, driving continuous improvement, and supporting audits and key projects. The role blends hands-on leadership with cross-functional collaboration to deliver operational excellence. This is a full-time, permanent, on-site position based in Portadown, working Monday to Friday. About Kerry Dairy Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world's richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Key responsibilities . Team management: lead the Production Stream team by recruiting, inducting new members into the team, building team skills through skills assessment, training, feedback, and support . Health and safety: protect the health and safety of all Production Stream employees through instituting and adhering to site safety culture . Standard development & standard confirmation: ensure site policies and procedures are documented, trained to Team Leaders and Members, and that Production Stream standards are consistently followed . Facilitate & execute continuous improvement: continuously improve standards by facilitating and executing Practical Problem Solving and other appropriate KPS methodologies within the production stream . Organise labour: optimize labour availability according to the plan, collaborate with the Production Stream Manager and other site-based streams to optimize labour across the site, and cover essential roles during unplanned absences . Manage process reliability: monitor and improve Overall Equipment Effectiveness through the implementation of the Kerry Asset Management System . Analyse & report conversion performance metrics: through analysis of Key Performance Data, identify performance gaps, trends, and improvement opportunities . Quality: maintain product quality and adherence to GMP through management of the team and process to deliver agreed product specifications as defined in quality standards and policies . Project design & delivery: as part of a wider project team, assist and manage the delivery of key projects that have an impact on the production stream . Maintenance: coordinate shift maintenance activities in conjunction with engineering team members to deliver planned, reactive, and autonomous maintenance. Qualifications and skills . Proven experience in managing a team within a process environment . Solid understanding and practical application of lean manufacturing principles and tools . Ability to identify areas for improvement, actively plan and implement solutions, and demonstrate effective problem-solving skills . Flexibility and adaptability to thrive in a changing environment . Excellent teamwork and communication skills to collaborate effectively with various teams . Fluent in English . Proficiency in Microsoft Office tools Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI Please note also: We do not accept CVs or candidate profiles from recruitment agencies where terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers. In the event that speculative CVs or candidate profiles are submitted by recruitment agencies, we reserve the right to contact these candidates directly and consider them for current or future vacancies without any financial obligation to the recruitment agency.

Assistant Network Manager / 2nd Line Technician Reigate - Onsite in School. 30k - 33k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT/AV Support Field Engineer - 26,000 per annum - Hull Principal IT are working with an industry leading audio and visual provider that are looking for an IT support field engineer to join their team. In this role you will play a vital part in supporting their future strategy. I'm on the lookout for an experienced and versatile IT professional - but not your average IT role. I'm searching for someone exceptional to join a dynamic team, both in the office and out in the field. This isn't just a desk-based support job. You'll be hands-on with clients, conducting site visits, responding to on-site callouts, and helping to manage the internal ticketing system. You'll also be responsible for overseeing maintenance contracts and ensuring a smooth support experience for clients. While the role falls under IT Support, much of the technology you'll be working with is audio visual in nature - including a range of processors, control systems, and equipment designed for high-end meeting rooms and large-scale venues. Key Responsibilities: Provide day-to-day IT and AV technical support to internal teams and external clients Carry out regular maintenance visits and emergency callouts Support and manage the internal helpdesk/ticketing system Maintain and oversee client maintenance contracts Configure and troubleshoot AV and IT systems on-site Work closely with engineers, project managers, and clients What We're Looking For: A solid background in IT support with a keen interest in AV technology Confident working both independently and as part of a team Strong interpersonal skills for face-to-face client interactions A proactive and solutions-focused mindset Full UK driving license Desired Skills: Experience with Microsoft 365. Experience with Windows Server. Understanding of Networking. Understanding the features of Windows 10/11. Confidently troubleshoot a variety of infrastructure/setups. Background in working with audio visual technologies is advantageous but training will be provided. The Package: If successful our client is offering a salary of 26,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this IT support vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Training Validator/Technical Writer 15.19 per hour Shifts: 08:00am to 16:00pm Monday to Friday Hyde, SK14 3BR GI Group are currently seeking a dedicated training validator on behalf of one of our food manufacturing clients based in Hyde, Manchester. As a training validator, you will be a key member of the site training team providing a proactive, effective, engaging service to the site and all key stakeholders. Ensuring the site is compliant with the mandatory off the job training and the on the job requirements of the Operation's, Technical, SHE & Engineering Teams. Key responsibilities will be (but not limited to): Follow and complete weekly plans set out by line manager, prioritising H&S high risk activities and SOPs Assist when required with welcome and inductions To Welcome & induct new starters joining your Site following the Pilgrim's Europe experience. Creating factory training SOPs, work instructions in collaboration with operational trainers and technical teams using observation, questioning, techniques and coaching Become a 'champion' of all existing and future training activities Ensure all training evidence / resources are completed correctly, signed, and dated to support with due diligence Maintain accurate and up to date records of all activities in the learning platform Take a continuous improvement approach to all activities and ensure that all Quality; Health & Safety and Hygiene standards are met Update the LMS on a daily basis Ensure that training rooms and resources are maintained in good professional order Proactively share good practice, new approaches and learning from audits with other Training Coordinators and Training Compliance Manager Skills & Knowledge: Ability to plan, prioritise and manage multiple training activities Good working knowledge of Food Safety and Health & Safety compliance Previous experience in an FMCG Manufacturing environment (preferably food) Excellent time management skills and ability to work to tight deadlines IT Literacy including Microsoft Office particularly excel Strong verbal and written communication skills at various levels Hours of work: 08:00am to 16:00pm - Monday to Friday Must be flexible Benefits: Onsite support from Gi Group Free car parking onsite Pension scheme Subsidised modern canteen 33 days of holiday, once you have been with the business for 12 weeks If you want to work in a friendly environment, focused on you and your career path, why not click apply today Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

AV Desktop Support Engineer Job ID: 34034 £30,000 - £35,000 per Annum 8:30am 5:00pm Monday Friday Full Time, Permanent Basingstoke Our client is a market leading Audio-Visual equipment service provider. They are seeking the right individual, who is passionate about Audio Visual equipment to join their team as an experienced AV Support Engineer (This role will predominantly be office based with travel to customer sites in and around London once or twice a fortnight). The successful candidate will support at both an operational and service / break fix level and will be required to provide a full office service to the client, including the day to day running of Audio-Visual services. AV Desktop Support Engineer background needed for this role: Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Strong understanding of AV Cabling, HDMI Signalling, IP Networks, Unified Communication platforms (Microsoft Teams, Google, Zoom) Good knowledge of Audio-Visual & Video Conferencing Experienced with supporting customers via telephone and face to face. Experience of installing AV & IT hardware and software, including configuration, diagnosing and resolving problems Responsibilities The distribution and management of AV tickets, ad-hoc AV requests and video conferencing Provides AV related technical support to customers in solving technical problems that occur during the installation or operation of company supported products. Manage and update the on-site audio visual Standard Operating Procedures (SOP) Maintain an inventory of supported rooms/suites and AV equipment therein. Assist in providing data for reporting purposes. Deal with day-to-day administrative duties and any ad-hoc duties required. Install, diagnose, service and maintain industry standard AV products as well as other computer-related products in meeting rooms/spaces and conference suites. May be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. Desk side support specialist with good customer service manner. Performs installs, moves, adds and changes as required. Perform regular inspections to ensure AV equipment is setup and working correctly. Other Onsite parking 20 days holiday +3 days set aside between Christmas & New Years + 1 day for your birthday (and then + bank holidays) Annual company trip for you and the family in the UK Pension scheme Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.

Unified Communications Service Engineer (Level 3) Permanent, Full-Time - with overtime and participation in an on-call rota Salary: 40,000 - 44,000 + overtime + on-call Remote - with some infrequent travel to London Concept is delighted to be partnering with a private equity-backed, value-added reseller that provides a wide range of technology solutions across Unified Communications, Cyber Security, LAN, and Microsoft Teams. As a Microsoft Solutions Partner for Modern Work and Security, as well as a Microsoft FastTrack Ready Partner, they specialise in helping businesses embrace AI-driven Microsoft solutions to stay ahead of the curve. About the Role As a Level 3 Unified Communications Service Engineer, you will be part of the Operational Support Team, working alongside other L3 UC Engineers to monitor, manage, and support Microsoft Teams, Direct Routing, and Meeting Spaces environments for a diverse portfolio of customers. This role offers the opportunity to collaborate with cross-functional teams, dedicated self-development time, on-site work, and staggered working shifts. Key Responsibilities Provide Incident, Request, Change, and Problem Management support directly to clients' Service Desk teams. Take ownership of client incidents and requests, ensuring timely resolution within SLA agreements. Review monitoring alerts, identify known errors, and determine appropriate resolutions. Conduct root cause analysis (RCA) for high-priority incidents and recurring problems. Develop Knowledge Articles, optimise processes, and improve resolution times. Suggest and implement service improvements to enhance support services. Manage time effectively, ensuring clear communication with clients and internal teams. Provide expert advice and recommendations on supported systems and products. Use Teams Call Quality Dashboard to analyse and enhance call quality and reliability. Perform remote and on-site software upgrades when required. Attend incident reviews, one-to-one meetings, and client discussions. Collaborate with Project Teams to support new technology implementations. Occasionally provide planned on-site support for clients. Participate in the on-call rota as required. Essential Skills & Experience Significant experience supporting Microsoft Teams within a Service Operations Support environment. Level 3 expertise in all core areas plus at least four of the following: Core: Microsoft Teams Direct Routing telephony Teams Admin Centre configuration & troubleshooting Wireshark or other protocol analysers PowerShell scripting for configuration & troubleshooting Anywhere 365 / Luware Contact Centre Additional Areas: Teams Compliance Call Recording (e.g., Numonix, Verint) Conference Room Support AudioCodes or Ribbon SBCs & SIP Teams phones (Poly, Yealink, Crestron, AudioCodes) Enghouse Contact Centre Authentication & Certificates MS Teams Rooms Skype for Business Corporate networking Experience in a Level 3 support role with external customer interaction. Strong troubleshooting, problem-solving, and critical-thinking skills. Ability to manage high-volume workloads and prioritise effectively. Excellent written and verbal communication skills. Proactive approach to identifying and mitigating potential challenges. Flexibility to work outside of business hours when required. Strong attention to detail and ability to document issues clearly. Must have the right to work in the UK and be able to pass Baseline Personal Security Standard (BPSS) clearance. Desirable Skills & Certifications Microsoft 365 Certified Fundamentals (passed exam) MS-700 / MS-721 Exams (passed exam) Microsoft 365 Certified: Teams Administrator Associate (passed exam) Experience with Azure services such as Log Analytics and Workbooks Experience with AudioCodes One Voice Operations Centre Implementation or support experience with Anywhere365 Contact Centre Knowledge of Teams Call Quality Dashboard (CQD) ITIL Foundation certification or experience working in an ITIL-aligned environment Familiarity with Microsoft 365 technologies, including: Exchange Online, SharePoint Online, Office 365 Groups Azure Active Directory Dynamics 365 (Contact Centre) Power Apps & Automation Microsoft Endpoint Manager (InTune) & Conditional Access Teams Phone support & management Ribbon Session Border Controllers Why Join Us? Work with cutting-edge Microsoft technology in a supportive, expert team. Opportunities for professional growth and certifications. Flexible remote working with occasional travel. Competitive salary, overtime, and on-call benefits. If you're a skilled UC Engineer looking for an opportunity to grow and make an impact, apply today!

AV Technician London, UK On-site role We re working with a global technology company that provides advanced software solutions for the design, development, and management of large-scale projects. Their tools help organisations improve efficiency, optimise operations, and enhance collaboration across teams working in complex environments. Owing to exciting growth plans, they urgently need to appoint an AV Technician to join their dynamic, London-based team. This role is focused on maintaining and supporting LED wall based AV systems, ensuring they operate at a high standard. Key Responsibilities The AV Technician will be responsible for: Maintaining and supporting AV equipment, including large format displays, video processing, audio systems, lighting, and camera setups. Carrying out troubleshooting, testing, and preventative maintenance to ensure smooth operation during events and meetings. Providing technical support for live events, ensuring all AV systems function without disruption. Recommending and introducing technology improvements to enhance the experience for both visitors and colleagues. Supporting and configuring meeting rooms, Crestron, Logi, and other conferencing technologies. Working with external suppliers to ensure equipment and services meet expectations. What s Needed 5+ years of experience as an AV Technician Experience with production A/V equipment (lighting, audio equipment, camera equipment, Dante, NDI, and large format displays). Knowledge of conference room technology, such as Crestron, Logi, and Microsoft Teams Rooms. Strong understanding of Windows and MacOS environments. Ability to troubleshoot both AV and IT hardware/software issues in a fast-paced setting. Familiarity with ITIL and ITSM principles is an advantage. Why Join? Work in a high-tech environment, supporting presentations, meetings, and live demonstrations. Be part of a global company driving technology in infrastructure and engineering. A role that brings together AV Technician expertise with the chance to work on a wide variety of projects that have technical challenges. Work with a range of clients, partners, and teams, ensuring technology enhances every interaction. To learn more about this exciting and varied role, click apply!

Assistant IT Manager needed to cover one of our clients Schools in the Slough area. Salary up to £29,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an Assistant IT Manager to join our very busy, expanding team supporting IT in the Slough Area. This is an exciting op portunity for an Assistant IT Manager to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Assistant IT Manager with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As an Assistant IT Manager, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: 1. Key Tasks Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps Requirements: Experience in a helpdesk or support environment. Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MSCE) You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities: We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!

Desktop/Laptop Support Engineer Onsite, Aldermaston Reading 7-5 working hours £210-£220 p/d inside ir35 DV clearance required 6 month contract DETAILED JOB DESCRIPTION: the client are looking for a customer-focused and enthusiastic Desktop/laptop/MPS Support Engineer to work as part of our onsite Technical Team, with a genuine interest in solving peoples IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams. Behaviours * Champion teamwork and knowledge sharing * Collaborate with other technical leads and promote integration. * Be professional, positive and have an aptitude of solving problems and delivering service improvement * Be politically savvy and understand the stresses and priorities of our customers. * Demonstrate good organisational skills, reliability, and conscientiousness. * Able to work under pressure and use your own initiative. * To always provide a high level of customer service, ensuring the customer is kept updated throughout the life cycle of the call. * The engineer will be responsible for the managed refurbishment of PC across all sites and all Networks. * To execute last minute requests for work in the highest profile locations - VIP * To Manage a 180+ Conference rooms with the latest Audio-Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. * Hands on experience of day-to-day responsibilities for overall PC build/hardware maintenance and troubleshooting end user devices. (Laptops/desktop/Printers) * The engineer will learn, manage, support, and take responsibility for new hardware systems as required and will be proactive in their approach. * The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. * To demonstrate initiative and ability to resolve customer problems under pressure in a fast-paced environment whilst remaining calm. * The engineer will carry out any other duty in relation to the delivery of the contract as required by the Service Line lead. * This is an onsite role only. ESSENTIALS SKILLS/QUALIFICATIONS: * Professional verbal and written communication skills * Excellent customer service skills * Good knowledge of EUWS support models and best practices * Hardware break/fix support of HP and Lenovo desktops and laptops * Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages * Working knowledge of PC and peripheral hardware * Knowledge of MOD security classifications and guidelines * Full UK Driving Licence DESIRABLE SKILLS/QUALIFICATIONS: * ITIL Foundation * SCCM Knowledge and application If you have the skill set required. Please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy

EUC Support Engineer £200 a day Inside IR35 Woking 5 days a week 3 months You will be joining this rapidly growing service line responsible for all EUC and Managed Service contracts to all of our customers across all sectors. We cover Service Operations and service desk, Cloud technology and Legacy ITO. We align with ITIL and are agnostic across our delivery capability in relation to core IT, Cloud, service desk, EUC tools and technologies. As well as taking on BAU EUC support activities, you will act as the operational day to day lead for the rest of the team. You will be responsible for providing first class customer service in alignment with technical skills, be proactive in nature and look to lead and drive operational improvements into the team reflecting an excellent service to the client. Driving high levels of customer service and satisfaction. Manage Incidents and Service Requests assigned via the Service Desk toolset, ensuring SLA and KPI compliance. Ensure excellent verbal and written communications are applied at all times. Ensure appropriate and up-to-date documentation is maintained at all times. Act as an escalation point for the team. As the lead, provide day to day support for the team. Confirm processes are followed and improved as and when needed. Provide feedback into the service/technical leads as and when required. Lead customer service improvements via the team through to completion. Provide agreed ad-hoc support for the client when agreed. Make sure the team conform to the service models in place. Client Specific: Maintain operational documentation, to include runbooks and standard operating procedures. Resident onsite support services covering: Install, Move, Add/Change, De-Installation (IMACD) for typical end user computing activities. Windows and MAC PC Installation, replacements and laptop provisioning within the site the engineer is based at. Hardware break-fix by the engineer for out of warranty devices, using available spares and engagement of with third party suppliers where available in-country. Liaising with suppliers for any in warranty break-fix ticket. When a single part, or a whole unit swap is available to the Engineer, the ticket will be resolved by the Engineer Asset management activities, ensuring an accurate records are held in the central management database and that assets are effectively tracked and reported. Desk side software support - Providing remediation of application software, installation, removal, or configurations in-person, or using remote support tool. Hand & eyes support for the offshore Workplace services team as part of incident resolution or vendor visits. Tape handling, supporting with local back-up tape changes. Print services support, in relation to assisting with vendor repairs, consumables provision, commission/decommission and local troubleshooting with user print failures. Meeting and event support, preparing rooms with IT related equipment and troubleshooting functionality of devices. Logging tickets for vendor support and escorting vendors on site. IT stock management to maintain Customer owned replacement devices and parts in working order notifying the Customer of any devices that are needed to be added or scrapped as needed Build and distribution of IT stock between sites and maintaining centralised records. Assist with Non-Standard Service requests (NSSR) such as off one-off specialised software installations, or hardware configurations. Hardware Supported: Personal Computers and notebooks Apple Macs Printers at the local site Tablets, Thin Client devices and smartphones Touch panels Mobile device configuration (Android and iOS) Upgrading firmware and configuring handheld scanners at distribution locations Software Support includes: Operating Systems Windows and MAC OSX Office Suites Web browsers Project Management Tools Communication platform All line of business applications Remote Site Support includes: Use remote support tools provided by client Video and audio Microsoft Teams call support Remote stock management Shipping equipment between sites to satisfy runbook stock levels Assisting unattended sites fulfil new starter and leaver requests for IT equipment Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Nowhere to progress in your current job, this company have a defined career paths from AV installation to project management. A global systems integrator, gold cisco partner, gold Microsoft partner, gold investors in people. A truly great company offering great prospects for AV Installation engineers. We are looking for an experienced AV insulation engineers to work for this high growth global systems integrator. You will be part of an insultation team who instal high end AV systems. If you have not passed your CTS no problem the company will get you through the qualification. This is a great opportunity for installation engineers to develop a longer term career. Experience Required• Minimum 3 years installing AV equipment.• 12 months experience specifically dedicated to setting up and configuring AV equipment.• High level of experience on-site implementing knowledge gained during technical training courses to the extent where multiple areas of individual expertise can be identified. Technical Background / Certifications Required• AVIXA CTS Exam ideally completed and passed.• Commitment to complete AVIXA CTS-I.• Crestron DM and NVX.• Crestron Toolbox Software for troubleshooting.• Biamp Tesira.• Q-SYS.• Dante Level 1, (Ideally Level 2).• Microsoft Teams and Zoom Rooms.o E.g. Crestron Flex, Crestron Mercury, Poly, Logitech.• Zoom Integration Certification.• Cisco Video Conferencing endpoint deployment Main Duties and Responsibilities• Installation, configuration and testing of AV systems.• Produce and update technical documentation.• Review and advise on technical solution design.• Pre-site system staging configuration and testing.• System commissioning and handover.• Planning AV, IP networks, working with the client to ensure IT protocols and network security policies are adhered to• To be fully involved in all onsite installation activities without exception where assigned, this may at times include first or second fix tasks in advance of configuration works.• Excellent technical knowledge and awareness of details to be able to recognise when technical problems are developing in the various disciplines, and to initiate appropriate corrective actions.• Ensure all works are completed to Company internal standards.• Excellent / Accurate interpretation of any provided technical documentation to ensure on-site install works are carried out correctly and accurately.• To ensure the termination and connection of all cabling and equipment is carried out to the highest standard, labelled, and installed neatly in accordance with standards.• Follow up directly any issues or technical questions with manufacturers.

Nowhere to progress in your current job, this company have a defined career paths from AV installation to project management. A global systems integrator, gold cisco partner, gold Microsoft partner, gold investors in people. A truly great company offering great prospects for AV Installation engineers. We are looking for an experienced AV insulation engineers to work for this high growth global systems integrator. You will be part of an insultation team who instal high end AV systems. If you have not passed your CTS no problem the company will get you through the qualification. This is a great opportunity for installation engineers to develop a longer term career. Experience Required• Minimum 3 years installing AV equipment.• 12 months experience specifically dedicated to setting up and configuring AV equipment.• High level of experience on-site implementing knowledge gained during technical training courses to the extent where multiple areas of individual expertise can be identified. Technical Background / Certifications Required• AVIXA CTS Exam ideally completed and passed.• Commitment to complete AVIXA CTS-I.• Crestron DM and NVX.• Crestron Toolbox Software for troubleshooting.• Biamp Tesira.• Q-SYS.• Dante Level 1, (Ideally Level 2).• Microsoft Teams and Zoom Rooms.o E.g. Crestron Flex, Crestron Mercury, Poly, Logitech.• Zoom Integration Certification.• Cisco Video Conferencing endpoint deployment Main Duties and Responsibilities• Installation, configuration and testing of AV systems.• Produce and update technical documentation.• Review and advise on technical solution design.• Pre-site system staging configuration and testing.• System commissioning and handover.• Planning AV, IP networks, working with the client to ensure IT protocols and network security policies are adhered to• To be fully involved in all onsite installation activities without exception where assigned, this may at times include first or second fix tasks in advance of configuration works.• Excellent technical knowledge and awareness of details to be able to recognise when technical problems are developing in the various disciplines, and to initiate appropriate corrective actions.• Ensure all works are completed to Company internal standards.• Excellent / Accurate interpretation of any provided technical documentation to ensure on-site install works are carried out correctly and accurately.• To ensure the termination and connection of all cabling and equipment is carried out to the highest standard, labelled, and installed neatly in accordance with standards.• Follow up directly any issues or technical questions with manufacturers.

EMCOR UK are offering an engaging and dynamic role as part of the Training team on the GSK contract for a Technical Trainer. Job Purpose: Support the development of technical engineering staff to ensure the quality of their work through the provision of quality face to face and virtual training. Deliver custom made training on internal procedures to ensure compliance with procedures. Assess understanding of core policies, procedures and work instructions to ensure staff are capable of completing jobs according to appropriate instructions. Mentor and coach staff to build compliance and develop a culture of continuous improvement. Work with SME's, Instructional Designer, Training Manager and the client to deliver on a company wide training strategy that improves role-based competency. Responsibilities: Objectives: Work with the instructional designer to design targets role-based procedural training and assessments aimed at improving compliance in core areas. Deliver custom designed training and assessments to staff. Work with SMEs and Operations teams to identify staff and deliver support for staff where compliance failures have been identified. Work with the Training Manager, operations and compliance teams to identify needs/gaps and deliver training to address those needs/gaps. Coach/mentor staff who require additional support on as needed basis. Facilitate conversations and trainings utilising the expertise of SMEs to help ensure learning objectives are met. Plan and manage an internal training calendar, including booking staff onto training; maintaining attendance records; booking rooms/venues and arranging materials required. Maintain training records and reporting to appropriate client and regulatory standards. Raise and report incident and safety observation reports (SOR) when asked by EMCOR UK personnel. Promote continuous systems improvements and good practice. Work closely with other members of the account management team to deliver on collective business plans. Manage with a pragmatic and problem-solving approach to regulatory related matters and foster an understanding that quality arrangements are an integral part of business and operational efficiency. Promote improvement in existing work practices through ownership and commitment. When required, provide compliance team auditors with administrative support to ensure compliance with GSK R&D and EMCOR UK Quality policies, procedures and instructions. Provide support to Site Engineering Teams for Level 2, 3 and 4 audits as appropriate. Maintain contact with the compliance team through good communication and documentation Compile statistics for the monthly training report and submit to the Compliance Lead, Training Manager and Site Leads Provide information for workplace safety and advice on risks to health and welfare. Develop systems to ensure for equipment safety, that safe systems of work are in place, that articles and substances are safely used are properly stored when not in use and that those in the workplace are conversant and cooperate with required controls. Develop, cultivate and promote an attitude that accident prevention and damage control are an integral part of the business and operational efficiency. Encourage improvement in safe systems of work with the aim of preventing injury to personnel and damage to plant and property. To comply with the uniform and personal presentation policy. Creation of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations. Person Specification Previous experience of similar roles Excellent customer service skills Excellent communication skills - both verbal and written Drive for continuous improvement Enthusiastic and conscientious; with a team player attitude. Good level of IT literacy with knowledge of Microsoft Office and the ability to learn bespoke computer systems. Flexible attitude, with willingness to travel where required Facilitation skills Curriculum design and programme design skills Able to effectively evaluate the knowledge and skills of staff against stated learning objectives Thorough knowledge of technical, safety, or vocational capability relevant to an operational discipline within facilities management engineering Ability to inspire, motivate and provide technical leadership to a group of peers Highly organised and able to work independently Experience of working in a challenging fast paced corporate environment This job description is not an exhaustive list of responsibilities to be undertaken by the post holder and you may be required to carry out other duties, which are felt to be reasonable and commensurate with the post. Travel to relevant contract site/s when required Benefits • 25 days annual leave • Pension schemes • Cycle scheme • Company sick pay • Flexible Working policy where applicable and feasible • Employee benefit discounts including childcare vouchers • Personal Development opportunities: our appraisal process is designed to identify your training needs and the personal development goals needed to progress your career. • Staff canteen (subsidised) at Stevenage, Ware and Weybridge (Not sure about the other sites). • Discount on GSK Products in Onsite shop (Aqua fresh, Sensodyne, Voltarol,... ) • In Learning with (url removed) content (Linked in Learning), Career Innovation, Leading Edge - online platforms for professional development and growth • Creating Balance; our steering group promotes Diversity and Inclusion throughout our business. • Mental Health and Wellbeing; Mind is our EMCOR UK charity, and as such mental health and wellbeing is an important topic for us. To support this we have an Employee assistance programme available to you with free advice on dealing with personal problems such as; debt, legal issues, relationships, addictions and stress. • Charitable Giving and Community; we offer two days off per annum for you to support your chosen charity. • Recognising Excellence; our annual Employee Excellence Awards are designed to recognise and reward individuals or teams for their outstanding contribution and performance at work

Salary: Competitive, DoE Law Business Research are an award-winning global provider of legal content and business intelligence for the legal and intellectual property markets. We create essential and unique information for our subscribers, who are drawn from over 100 countries around the world, via our global brands. With a strong platform for international growth, and a reputation for creating outstanding content, we can offer individuals an intellectually stimulating work environment that puts global legal and intellectual property issues at the heart of our business. We support a diverse workforce and inclusive workplace, and welcome applications from different backgrounds. Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team as an IT Helpdesk Analyst! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people reach their goals. We're looking for team-oriented, highly motivated professionals with background in IT. This is a fantastic opportunity for someone with solid 1st line support experience to develop a long-term career with a fast-growing Company as an IT Helpdesk Analyst. The company also offers training and genuine career opportunities for those that excel. You will have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. You must also be customer-oriented and patient to deal with difficult queries and personalities. What you would be doing: Front line support - answering calls and emails from members of staff and providing initial guidance Logging all issues raised and providing end users updates on their support issues Work with 3rd party suppliers on more complex problems before escalating to the System Administrator. Administering and creating users with Active Directory Maintain IT team documentation in coordination with the IT Manager Conducting regular morning checks on essential office IT equipment including meeting rooms and AV kit. Maintaining front line office IT equipment - laptops, desktops, thin clients, printers etc Physical assembly of new computers and IT equipment including network cabling Phone system support User inductions and training on Microsoft and 3rd party products What we are looking for: Essential: At least a year's experience in first line support on Microsoft platforms Experience of Active Directory - managing users and computers Experience of Microsoft Windows operating system, MS Office suite and MS 365 services Experience of using and supporting Microsoft Teams including its wider features Experience supporting users operating within a corporate network Excellent communication skills and the ability to deal with staff at all levels of the business Beneficial: Experience of or exposure to Exchange Online Sharepoint Online Salesforce Jira Mac support Supporting video conferencing equipment User training Thin client / RDS Professional certification (Microsoft, ITIL etc) In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent benefits package that includes: 25 days holiday Private healthcare Cycle to Work scheme Season ticket loan Gym membership Pension Life Assurance To apply, please send your CV and supporting statement explaining why you are suitable for this role via the button below. We look forward to receiving your application.