Main Purpose of role This opportunity provides technical and function administration of Workday and a suite of specialised HR systems (such as Cornerstone-OnDemand, and Career+). You will act as a bridge between End-Users, HR, and Technology, ensuring systems are optimised to support the broad spectrum of HR business needs and will work across a number of Workday modules such as global HCM, Absence, Performance, Compensation, Payroll and Time. You will support the maintenance of Workday, including integrations, mass data uploads (EIBs), access & security reviews, and reporting. The role is a blend of Business As Usual (BAU) support work and will involve working with Solution Managers on strategic projects to improve Workday usage and capabilities. You will troubleshoot and diagnose issues and look for opportunities to continually improve the functionality and adoption of Workday. You will also be proficient in creating and hosting stakeholder training sessions to drive engagement. You will have experience in developing and maintaining complex Workday reports including matrix and composite reports whilst providing support for existing custom reports and conducting regular report reviews, ensuring all data meets security and data privacy standards. Tasks and Responsibilities Provide Workday training: Deliver stakeholder training for all levels of employees and produce/maintain Knowledge Articles and training materials as required. Working with the wider HR Team: Ensure that the quality and consistency of system and process information is enhanced and maintained, investigating, and resolving system issues as they occur. Service & Incident Management: Ensure operational effectiveness by managing the ServiceNow queue. Review, analyse, and troubleshoot Tier 1 & 2 support requests (e.g. security assignments, password issues, rescinds, and corrections), resolving them directly or delegating to Tier 3 as required. Audit & Access Control: Take ownership of the creation and distribution of access management reporting to satisfy internal and external audit requirements. Regularly review system permissions to ensure compliance and maintain a robust audit trail. Process Optimisation: Continually identify opportunities to drive automation, improve efficiency, and enhance the overall employee and HR experience. Reporting & Analytics: Develop and maintain complex Workday reports (matrix, composite, dashboards). Use data to identify trends and add efficiency to support team procedures while ensuring strict data privacy standards. SDLC Support: Partner with Global Solution Managers and technical teams throughout the system development life cycle, from requirements and design to testing and deployment. Release & Update Management: Support semi-annual Workday releases and specialised system updates by performing regression and unit testing to ensure zero-impact transitions. Data Management: Execute mass data loading strategies (Workday EIBs or equivalent) for business cycles, deployments, and Merger & Acquisition activities, ensuring high standards of data integrity. Knowledge Management & Training: Produce and maintain Knowledge Base (KB) articles and documentation. Take an active role in user empowerment by designing, creating, and hosting engaging training sessions for stakeholders to drive system proficiency. Cyclical Processes: Drive the completion of processes such as performance reviews, period schedules, and end-of-year time-off actions. Requirements Experience Essential: 2+ years of previous HRIS support experience at level 2 support, with Workday Functional Administration around HCM (hire to retire) Experience managing service requests via a ticketing system (e.g. ServiceNow) and an understanding of Continual Service Improvement (CSI). Have experience processing Enterprise Interface Builder (EIB) for mass data uploads. Preferred: Experience with other functional areas of Workday such as Access Management, Advanced Reporting Experience with Learning Management Systems (e.g. Cornerstone), Recruiting/Referral tools, or Talent platforms (Career+). Development of complex dashboards, matrix/composite reports, and experience with Workday Integrations. Broad understanding of the HR lifecycle (Recruitment, Onboarding, Performance, Compensation, and Payroll) and how technology supports these functions. Knowledge & Skills Customer Focus: Understanding and regularly checking the needs of global HR partners and internal employees. Communication & Facilitation: Confident in presenting complex system information clearly; comfortable creating training materials and hosting live training workshops for various stakeholder groups. Technical Problem Solving: An analytical and creative mindset capable of troubleshooting complex system errors and data discrepancies. Influence & Impact: Ability to communicate technical language to non-technical HR stakeholders to encourage system adoption. Data Privacy & Compliance: High degree of discretion and understanding of Global Data Privacy Standards (GDPR) and the importance of rigorous audit reporting. Agility: Comfortable working in a fast-paced, global environment with a willingness to learn and challenge existing processes and able to communicate expectations clearly. Relevant/Desired Qualifications Demonstrable experience working with Workday Experience supporting multiple Workday modules Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to if you need anything. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Apr 09, 2026
Full time
Main Purpose of role This opportunity provides technical and function administration of Workday and a suite of specialised HR systems (such as Cornerstone-OnDemand, and Career+). You will act as a bridge between End-Users, HR, and Technology, ensuring systems are optimised to support the broad spectrum of HR business needs and will work across a number of Workday modules such as global HCM, Absence, Performance, Compensation, Payroll and Time. You will support the maintenance of Workday, including integrations, mass data uploads (EIBs), access & security reviews, and reporting. The role is a blend of Business As Usual (BAU) support work and will involve working with Solution Managers on strategic projects to improve Workday usage and capabilities. You will troubleshoot and diagnose issues and look for opportunities to continually improve the functionality and adoption of Workday. You will also be proficient in creating and hosting stakeholder training sessions to drive engagement. You will have experience in developing and maintaining complex Workday reports including matrix and composite reports whilst providing support for existing custom reports and conducting regular report reviews, ensuring all data meets security and data privacy standards. Tasks and Responsibilities Provide Workday training: Deliver stakeholder training for all levels of employees and produce/maintain Knowledge Articles and training materials as required. Working with the wider HR Team: Ensure that the quality and consistency of system and process information is enhanced and maintained, investigating, and resolving system issues as they occur. Service & Incident Management: Ensure operational effectiveness by managing the ServiceNow queue. Review, analyse, and troubleshoot Tier 1 & 2 support requests (e.g. security assignments, password issues, rescinds, and corrections), resolving them directly or delegating to Tier 3 as required. Audit & Access Control: Take ownership of the creation and distribution of access management reporting to satisfy internal and external audit requirements. Regularly review system permissions to ensure compliance and maintain a robust audit trail. Process Optimisation: Continually identify opportunities to drive automation, improve efficiency, and enhance the overall employee and HR experience. Reporting & Analytics: Develop and maintain complex Workday reports (matrix, composite, dashboards). Use data to identify trends and add efficiency to support team procedures while ensuring strict data privacy standards. SDLC Support: Partner with Global Solution Managers and technical teams throughout the system development life cycle, from requirements and design to testing and deployment. Release & Update Management: Support semi-annual Workday releases and specialised system updates by performing regression and unit testing to ensure zero-impact transitions. Data Management: Execute mass data loading strategies (Workday EIBs or equivalent) for business cycles, deployments, and Merger & Acquisition activities, ensuring high standards of data integrity. Knowledge Management & Training: Produce and maintain Knowledge Base (KB) articles and documentation. Take an active role in user empowerment by designing, creating, and hosting engaging training sessions for stakeholders to drive system proficiency. Cyclical Processes: Drive the completion of processes such as performance reviews, period schedules, and end-of-year time-off actions. Requirements Experience Essential: 2+ years of previous HRIS support experience at level 2 support, with Workday Functional Administration around HCM (hire to retire) Experience managing service requests via a ticketing system (e.g. ServiceNow) and an understanding of Continual Service Improvement (CSI). Have experience processing Enterprise Interface Builder (EIB) for mass data uploads. Preferred: Experience with other functional areas of Workday such as Access Management, Advanced Reporting Experience with Learning Management Systems (e.g. Cornerstone), Recruiting/Referral tools, or Talent platforms (Career+). Development of complex dashboards, matrix/composite reports, and experience with Workday Integrations. Broad understanding of the HR lifecycle (Recruitment, Onboarding, Performance, Compensation, and Payroll) and how technology supports these functions. Knowledge & Skills Customer Focus: Understanding and regularly checking the needs of global HR partners and internal employees. Communication & Facilitation: Confident in presenting complex system information clearly; comfortable creating training materials and hosting live training workshops for various stakeholder groups. Technical Problem Solving: An analytical and creative mindset capable of troubleshooting complex system errors and data discrepancies. Influence & Impact: Ability to communicate technical language to non-technical HR stakeholders to encourage system adoption. Data Privacy & Compliance: High degree of discretion and understanding of Global Data Privacy Standards (GDPR) and the importance of rigorous audit reporting. Agility: Comfortable working in a fast-paced, global environment with a willingness to learn and challenge existing processes and able to communicate expectations clearly. Relevant/Desired Qualifications Demonstrable experience working with Workday Experience supporting multiple Workday modules Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to if you need anything. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Job Description: Leonardo are seeking a proactive and strategically minded Senior Business Analyst to join the Performance Team within the Future Combat Air Systems (FCAS) Portfolio Management Office (PMO). In this senior role, you will play a pivotal part in shaping and delivering high-impact performance insights that drive decision-making across the FCAS Programme. You will work closely with the Performance Lead, Programme Managers, and senior stakeholders to lead the development of optimised data flows, advanced analytics, and insightful reporting using tools such as PowerBI, JIRA, and SAP. The Performance Team's mission is to enhance Portfolio Performance reporting to enable data-driven decision-making and improve operational efficiency. As a senior member of the team, you will lead initiatives to simplify and rationalise complex data sets, ensuring that insights are actionable and aligned with strategic objectives. You will also mentor junior analysts and contribute to the continuous improvement of our data and reporting capabilities. What You'll Do Key Responsibilities Lead the design, development, and optimisation of strategic performance dashboards and reporting tools (e.g., PowerBI, JIRA), ensuring alignment with business goals and stakeholder needs. Collaborate with cross-functional teams to source, reconcile, and validate data from multiple systems (e.g., SAP, P6 Primavera, Business Objects), resolving quality issues and ensuring consistency. Translate complex data into clear, actionable insights for senior leadership, programme managers, and IPT teams. Drive continuous improvement in data management processes, identifying automation opportunities and streamlining workflows. Facilitate stakeholder engagement sessions, requirements gathering workshops, and user testing to ensure solutions meet evolving business needs. Champion data governance and best practices across the FCAS Programme. Mentor and support junior analysts, fostering a culture of analytical excellence and collaboration. Represent the Performance Team in strategic planning forums and contribute to shaping the future direction of portfolio analytics. What you'll bring Significant experience in business or data analysis, with exposure to complex programmes or portfolio environments. Proven ability to influence senior stakeholders and communicate complex insights clearly. Advanced Excel skills (including nested formulae) and strong PowerBI development experience. Strong analytical and problem-solving skills, with a strategic mindset. Experience working with large, complex datasets and multiple data sources. Excellent interpersonal and collaboration skills, with the ability to lead cross-functional initiatives. Experience working in Agile environments and familiarity with Atlassian tools (JIRA, Confluence). Self motivated, detail oriented, and adaptable to changing priorities. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Additional Locations: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
Apr 09, 2026
Full time
Job Description: Leonardo are seeking a proactive and strategically minded Senior Business Analyst to join the Performance Team within the Future Combat Air Systems (FCAS) Portfolio Management Office (PMO). In this senior role, you will play a pivotal part in shaping and delivering high-impact performance insights that drive decision-making across the FCAS Programme. You will work closely with the Performance Lead, Programme Managers, and senior stakeholders to lead the development of optimised data flows, advanced analytics, and insightful reporting using tools such as PowerBI, JIRA, and SAP. The Performance Team's mission is to enhance Portfolio Performance reporting to enable data-driven decision-making and improve operational efficiency. As a senior member of the team, you will lead initiatives to simplify and rationalise complex data sets, ensuring that insights are actionable and aligned with strategic objectives. You will also mentor junior analysts and contribute to the continuous improvement of our data and reporting capabilities. What You'll Do Key Responsibilities Lead the design, development, and optimisation of strategic performance dashboards and reporting tools (e.g., PowerBI, JIRA), ensuring alignment with business goals and stakeholder needs. Collaborate with cross-functional teams to source, reconcile, and validate data from multiple systems (e.g., SAP, P6 Primavera, Business Objects), resolving quality issues and ensuring consistency. Translate complex data into clear, actionable insights for senior leadership, programme managers, and IPT teams. Drive continuous improvement in data management processes, identifying automation opportunities and streamlining workflows. Facilitate stakeholder engagement sessions, requirements gathering workshops, and user testing to ensure solutions meet evolving business needs. Champion data governance and best practices across the FCAS Programme. Mentor and support junior analysts, fostering a culture of analytical excellence and collaboration. Represent the Performance Team in strategic planning forums and contribute to shaping the future direction of portfolio analytics. What you'll bring Significant experience in business or data analysis, with exposure to complex programmes or portfolio environments. Proven ability to influence senior stakeholders and communicate complex insights clearly. Advanced Excel skills (including nested formulae) and strong PowerBI development experience. Strong analytical and problem-solving skills, with a strategic mindset. Experience working with large, complex datasets and multiple data sources. Excellent interpersonal and collaboration skills, with the ability to lead cross-functional initiatives. Experience working in Agile environments and familiarity with Atlassian tools (JIRA, Confluence). Self motivated, detail oriented, and adaptable to changing priorities. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Additional Locations: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
Job Description Senior LTS/AV Sr Analyst Location: London Career level - Sr Analyst THE WORK Discover the excitement of problem solving and innovation. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related challenges. This opportunity invites you to engage deeply with IT Troubleshooting in a dynamic and supportive environment where your insights will truly make a difference. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution with clear and timely communication. Facilitate the restoration of service to the production environment efficiently. Establish and maintain disaster recovery procedures to safeguard operations. Maintain data retention practices in alignment with organizational standards. Core Purpose Ensure high-quality AV and IT service delivery aligned to client, SLA, and global KPI expectations Act as a senior point of expertise (SME) for AV systems, meeting rooms, and event technology Support incident resolution, service improvement, and technology enablement across the office Key Responsibilities AV & Event Technology AV setup, troubleshooting, deployment, decommissioning, and upgrades Senior escalation point for complex AV issues and event space technology Liaison with global teams and external vendors for testing, fixes, and onsite engineering Maintain AV documentation, training guides, and usage reporting Deliver AV training sessions and act as trusted advisor to clients IT Support & LTS Operations Advanced IT troubleshooting (laptops, peripherals, performance issues) Frontline and escalated support via walk-ups, Service Desk, and meeting rooms ServiceNow (SNOW) ticket management and incident ownership Solutions Bar / in-office support when required Asset & Inventory Management End-to-end asset lifecycle support (issuing, returns, loans, disposals) Maintain asset accuracy to meet global KPIs Chargebacks, consumables tracking, and inventory reporting Process, Documentation & Improvement Document and improve IT/AV processes and SOPs Produce reports on AV usage, visitors, and query trends Contribute to automation, workflow, and service improvement initiatives Project & Change Support Support AV/IT project work including deployments, refreshes, and upgrades Assist with testing, rollout readiness, and post-implementation support Collaboration & Communication Strong cross-team collaboration (LTS, CS, CIO, global tech teams) Clear communication with leadership on incidents, risks, and issues Support onboarding and training of new team members Compliance & Standards Adherence to Health & Safety, Security, and Confidentiality policies Enforce site, client, and vendor compliance requirements Maintain professional presentation and client-facing standards Qualification Master proficiency in IT Troubleshooting A minimum of 1 year of experience in relevant related skills High School Diploma/GED in relevant field of studies Ideal Candidate Previous experience in a similar role Passionate about technology Excellent communication skills - both verbal and written Reliable and consistent Helpful and positive attitude Physical appearance is respectable and professional Able to meet the needs of a diverse environment Positive about change Flexible attitude to working practices and demands Responsible and trustworthy even when working unsupervised Willing and able to make a positive contribution to service delivery improvement Proactive approach to continuous personal development Bonus Points If You Have Master proficiency in Microsoft Office Suite Expert proficiency in Apple macOS Management Expert proficiency in Cross-Team Collaboration Expert proficiency in Customer Technical Support Expert proficiency in ServiceNow Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Apr 08, 2026
Full time
Job Description Senior LTS/AV Sr Analyst Location: London Career level - Sr Analyst THE WORK Discover the excitement of problem solving and innovation. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related challenges. This opportunity invites you to engage deeply with IT Troubleshooting in a dynamic and supportive environment where your insights will truly make a difference. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution with clear and timely communication. Facilitate the restoration of service to the production environment efficiently. Establish and maintain disaster recovery procedures to safeguard operations. Maintain data retention practices in alignment with organizational standards. Core Purpose Ensure high-quality AV and IT service delivery aligned to client, SLA, and global KPI expectations Act as a senior point of expertise (SME) for AV systems, meeting rooms, and event technology Support incident resolution, service improvement, and technology enablement across the office Key Responsibilities AV & Event Technology AV setup, troubleshooting, deployment, decommissioning, and upgrades Senior escalation point for complex AV issues and event space technology Liaison with global teams and external vendors for testing, fixes, and onsite engineering Maintain AV documentation, training guides, and usage reporting Deliver AV training sessions and act as trusted advisor to clients IT Support & LTS Operations Advanced IT troubleshooting (laptops, peripherals, performance issues) Frontline and escalated support via walk-ups, Service Desk, and meeting rooms ServiceNow (SNOW) ticket management and incident ownership Solutions Bar / in-office support when required Asset & Inventory Management End-to-end asset lifecycle support (issuing, returns, loans, disposals) Maintain asset accuracy to meet global KPIs Chargebacks, consumables tracking, and inventory reporting Process, Documentation & Improvement Document and improve IT/AV processes and SOPs Produce reports on AV usage, visitors, and query trends Contribute to automation, workflow, and service improvement initiatives Project & Change Support Support AV/IT project work including deployments, refreshes, and upgrades Assist with testing, rollout readiness, and post-implementation support Collaboration & Communication Strong cross-team collaboration (LTS, CS, CIO, global tech teams) Clear communication with leadership on incidents, risks, and issues Support onboarding and training of new team members Compliance & Standards Adherence to Health & Safety, Security, and Confidentiality policies Enforce site, client, and vendor compliance requirements Maintain professional presentation and client-facing standards Qualification Master proficiency in IT Troubleshooting A minimum of 1 year of experience in relevant related skills High School Diploma/GED in relevant field of studies Ideal Candidate Previous experience in a similar role Passionate about technology Excellent communication skills - both verbal and written Reliable and consistent Helpful and positive attitude Physical appearance is respectable and professional Able to meet the needs of a diverse environment Positive about change Flexible attitude to working practices and demands Responsible and trustworthy even when working unsupervised Willing and able to make a positive contribution to service delivery improvement Proactive approach to continuous personal development Bonus Points If You Have Master proficiency in Microsoft Office Suite Expert proficiency in Apple macOS Management Expert proficiency in Cross-Team Collaboration Expert proficiency in Customer Technical Support Expert proficiency in ServiceNow Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Our Purpose Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. How you'll make an impact As a Senior Data Analyst, you'll play a strategic role in transforming complex data into actionable insights that directly fuel our business growth and critical decisions. You'll craft compelling data narratives, turning raw information into valuable assets that guide product development and key strategic choices. Collaborating across teams, you'll uncover pivotal metrics and deep customer insights, empowering informed decisions throughout Planday. Through impactful visualizations and persuasive communication, you'll ensure these insights resonate with stakeholders at all levels. Finally, you'll leverage advanced analytical techniques to pioneer predictive modeling and automation, fostering a culture of data driven innovation that is central to Planday's continued success. What you'll do You'll be instrumental in: Collaborating cross functionally with product, commercial, and leadership teams to define, track, and report critical metrics, delivering comprehensive customer insights. Designing and maintaining robust data models that transform raw data into high value assets, ensuring accuracy and quality. Developing impactful, hands on solutions, visualizations and dashboards across the business, primarily utilizing Tableau to communicate insights effectively. Leveraging expert proficiency in Python, R, and SQL for advanced data manipulation, statistical analysis, and ensuring high data quality. Applying advanced statistical analysis techniques for summarizing, interpreting and predicting data, alongside machine learning concepts for predictive modeling techniques. Translating complex data into clear, actionable narratives through compelling data storytelling, impactful presentations and strong interpersonal communication. Success looks like Your success will show through: Exceptional data models that consistently deliver accurate, high quality data assets, underpinning strategic initiatives. Proactive delivery of actionable insights and critical metrics that directly lead to informed decisions and tangible business improvements for product and commercial teams. Development and implementation of intuitive and highly impactful visualizations and dashboards that significantly elevate data driven decision making across Planday. Insights and recommendations that are consistently trusted and acted upon by product and commercial teams, stemming from rigorous analysis and robust data practices. Clear and compelling communication of complex data insights, fostering understanding and alignment among stakeholders, resulting in measurable positive business impact. Proactive problem solving and innovative thinking in addressing data related challenges, leading to continuous improvement and advancement in our analytical capabilities. Successful exploration and implementation of advanced analytical techniques, including machine learning, to unlock new opportunities and generate groundbreaking insights. What you'll bring with you You'll be an expert with: Proven expertise in Python, R, and advanced SQL (including window functions, CTEs) for data management and statistical analysis. Proficiency in crafting compelling data stories, leveraging visualization tools like Tableau to transform complex datasets into clear, impactful visualizations that resonate with diverse stakeholders. Proven capability in product opportunity sizing, metric development and building robust metric trees to guide product strategy and evaluation. Mastery of advanced statistical analysis techniques, including hypothesis testing, various regression models and time series analysis for forecasting. Solid understanding and practical experience with user activity tracking tools like Mixpanel, Amplitude or similar product analytics platforms. Demonstrated ability to lead and optimise data wrangling and cleaning processes across multiple complex projects. Experience in designing and analysing experiments (e.g. A/B tests) to establish causal relationships and inform data driven decision making. Exceptional communication skills, capable of translating complex data insights into compelling narratives through data storytelling and high impact presentations for both technical and non technical audiences. A highly analytical mindset, consistently identifying and solving complex data challenges with innovative solutions that directly drive data driven strategic decisions. Practical application of machine learning fundamentals to solve specific business problems through predictive modelling. At Planday, we offer you Benefits like pension, health insurance, inclusive support for new parents and generous vacation On top of your annual base salary, you are offered to be part of an Employee Share Plan Growth and progression opportunities - we want you to grow with us Flexible remote work Strong social culture with lots of team and company activities Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe Healthy work life balance and autonomous approach to work. We trust in you and your abilities Finally, our offices are not just workplaces (although they are pretty nice and well located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.
Apr 08, 2026
Full time
Our Purpose Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. How you'll make an impact As a Senior Data Analyst, you'll play a strategic role in transforming complex data into actionable insights that directly fuel our business growth and critical decisions. You'll craft compelling data narratives, turning raw information into valuable assets that guide product development and key strategic choices. Collaborating across teams, you'll uncover pivotal metrics and deep customer insights, empowering informed decisions throughout Planday. Through impactful visualizations and persuasive communication, you'll ensure these insights resonate with stakeholders at all levels. Finally, you'll leverage advanced analytical techniques to pioneer predictive modeling and automation, fostering a culture of data driven innovation that is central to Planday's continued success. What you'll do You'll be instrumental in: Collaborating cross functionally with product, commercial, and leadership teams to define, track, and report critical metrics, delivering comprehensive customer insights. Designing and maintaining robust data models that transform raw data into high value assets, ensuring accuracy and quality. Developing impactful, hands on solutions, visualizations and dashboards across the business, primarily utilizing Tableau to communicate insights effectively. Leveraging expert proficiency in Python, R, and SQL for advanced data manipulation, statistical analysis, and ensuring high data quality. Applying advanced statistical analysis techniques for summarizing, interpreting and predicting data, alongside machine learning concepts for predictive modeling techniques. Translating complex data into clear, actionable narratives through compelling data storytelling, impactful presentations and strong interpersonal communication. Success looks like Your success will show through: Exceptional data models that consistently deliver accurate, high quality data assets, underpinning strategic initiatives. Proactive delivery of actionable insights and critical metrics that directly lead to informed decisions and tangible business improvements for product and commercial teams. Development and implementation of intuitive and highly impactful visualizations and dashboards that significantly elevate data driven decision making across Planday. Insights and recommendations that are consistently trusted and acted upon by product and commercial teams, stemming from rigorous analysis and robust data practices. Clear and compelling communication of complex data insights, fostering understanding and alignment among stakeholders, resulting in measurable positive business impact. Proactive problem solving and innovative thinking in addressing data related challenges, leading to continuous improvement and advancement in our analytical capabilities. Successful exploration and implementation of advanced analytical techniques, including machine learning, to unlock new opportunities and generate groundbreaking insights. What you'll bring with you You'll be an expert with: Proven expertise in Python, R, and advanced SQL (including window functions, CTEs) for data management and statistical analysis. Proficiency in crafting compelling data stories, leveraging visualization tools like Tableau to transform complex datasets into clear, impactful visualizations that resonate with diverse stakeholders. Proven capability in product opportunity sizing, metric development and building robust metric trees to guide product strategy and evaluation. Mastery of advanced statistical analysis techniques, including hypothesis testing, various regression models and time series analysis for forecasting. Solid understanding and practical experience with user activity tracking tools like Mixpanel, Amplitude or similar product analytics platforms. Demonstrated ability to lead and optimise data wrangling and cleaning processes across multiple complex projects. Experience in designing and analysing experiments (e.g. A/B tests) to establish causal relationships and inform data driven decision making. Exceptional communication skills, capable of translating complex data insights into compelling narratives through data storytelling and high impact presentations for both technical and non technical audiences. A highly analytical mindset, consistently identifying and solving complex data challenges with innovative solutions that directly drive data driven strategic decisions. Practical application of machine learning fundamentals to solve specific business problems through predictive modelling. At Planday, we offer you Benefits like pension, health insurance, inclusive support for new parents and generous vacation On top of your annual base salary, you are offered to be part of an Employee Share Plan Growth and progression opportunities - we want you to grow with us Flexible remote work Strong social culture with lots of team and company activities Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe Healthy work life balance and autonomous approach to work. We trust in you and your abilities Finally, our offices are not just workplaces (although they are pretty nice and well located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.
Main Purpose of role This opportunity provides technical and function administration of Workday and a suite of specialised HR systems (such as Cornerstone-OnDemand, and Career+). You will act as a bridge between End-Users, HR, and Technology, ensuring systems are optimised to support the broad spectrum of HR business needs and will work across a number of Workday modules such as global HCM, Absence, Performance, Compensation, Payroll and Time. You will support the maintenance of Workday, including integrations, mass data uploads (EIBs), access & security reviews, and reporting. The role is a blend of Business As Usual (BAU) support work and will involve working with Solution Managers on strategic projects to improve Workday usage and capabilities. You will troubleshoot and diagnose issues and look for opportunities to continually improve the functionality and adoption of Workday. You will also be proficient in creating and hosting stakeholder training sessions to drive engagement. You will have experience in developing and maintain complex Workday reports including matrix and composite reports whilst providing support for existing custom reports and conducting regular report reviews, ensuring all data meets security and data privacy standards. Tasks and Responsibilities Provide Workday training: Deliver stakeholder training for all levels of employees and produce/maintain Knowledge Articles and training materials as required. Working with the wider HR Team: Ensure that the quality and consistency of system and process information is enhanced and maintained, investigating, and resolving system issues as they occur. Service & Incident Management: Ensure operational effectiveness by managing the ServiceNow queue. Review, analyse, and troubleshoot Tier 1 & 2 support requests (e.g. security assignments, password issues, rescinds, and corrections), resolving them directly or delegating to Tier 3 as required. Audit & Access Control: Take ownership of the creation and distribution of access management reporting to satisfy internal and external audit requirements. Regularly review system permissions to ensure compliance and maintain a robust audit trail. Process Optimisation: Continually identify opportunities to drive automation, improve efficiency, and enhance the overall employee and HR experience. Reporting & Analytics: Develop and maintain complex Workday reports (matrix, composite, dashboards). Use data to identify trends and add efficiency to support team procedures while ensuring strict data privacy standards. SDLC Support: Partner with Global Solution Managers and technical teams throughout the system development life cycle, from requirements and design to testing and deployment. Release & Update Management: Support semi annual Workday releases and specialised system updates by performing regression and unit testing to ensure zero impact transitions. Data Management: Execute mass data loading strategies (Workday EIBs or equivalent) for business cycles, deployments, and Merger & Acquisition activities, ensuring high standards of data integrity. Knowledge Management & Training: Produce and maintain Knowledge Base (KB) articles and documentation. Take an active role in user empowerment by designing, creating, and hosting engaging training sessions for stakeholders to drive system proficiency. Cyclical Processes: Drive the completion of processes such as performance reviews, period schedules, and end of year time off actions. Experience Essential 2+ years of previous HRIS support experience at level 2 support, with Workday Functional Administration around HCM (hire to retire) Experience managing service requests via a ticketing system (e.g. ServiceNow) and an understanding of Continual Service Improvement (CSI). Have experience in processing Enterprise Interface Builder (EIB) for mass data uploads Preferred Experience with other functional areas of Workday such as Access Management, Advanced Reporting Experience with Learning Management Systems (e.g. Cornerstone), Recruiting/Referral tools, or Talent platforms (Career+). Development of complex dashboards, matrix/composite reports, and experience with Workday Integrations. Broad understanding of the HR lifecycle (Recruitment, Onboarding, Performance, Compensation, and Payroll) and how technology supports these functions. Customer Focus Understanding and regularly checking the needs of global HR partners and internal employees. Communication & Facilitation Confident in presenting complex system information clearly; comfortable creating training materials and hosting live training workshops for various stakeholder groups. Technical Problem Solving An analytical and creative mindset capable of troubleshooting complex system errors and data discrepancies. Influence & Impact Ability to communicate technical language to non technical HR stakeholders to encourage system adoption. Data Privacy & Compliance High degree of discretion and understanding of Global Data Privacy Standards (GDPR) and the importance of rigorous audit reporting. Agility Comfortable working in a fast paced, global environment with a willingness to learn and challenge existing processes and able to communicate expectations clearly. Relevant/Desired Qualifications Demonstrable experience working with Workday Experience supporting multiple Workday modules Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Apr 08, 2026
Full time
Main Purpose of role This opportunity provides technical and function administration of Workday and a suite of specialised HR systems (such as Cornerstone-OnDemand, and Career+). You will act as a bridge between End-Users, HR, and Technology, ensuring systems are optimised to support the broad spectrum of HR business needs and will work across a number of Workday modules such as global HCM, Absence, Performance, Compensation, Payroll and Time. You will support the maintenance of Workday, including integrations, mass data uploads (EIBs), access & security reviews, and reporting. The role is a blend of Business As Usual (BAU) support work and will involve working with Solution Managers on strategic projects to improve Workday usage and capabilities. You will troubleshoot and diagnose issues and look for opportunities to continually improve the functionality and adoption of Workday. You will also be proficient in creating and hosting stakeholder training sessions to drive engagement. You will have experience in developing and maintain complex Workday reports including matrix and composite reports whilst providing support for existing custom reports and conducting regular report reviews, ensuring all data meets security and data privacy standards. Tasks and Responsibilities Provide Workday training: Deliver stakeholder training for all levels of employees and produce/maintain Knowledge Articles and training materials as required. Working with the wider HR Team: Ensure that the quality and consistency of system and process information is enhanced and maintained, investigating, and resolving system issues as they occur. Service & Incident Management: Ensure operational effectiveness by managing the ServiceNow queue. Review, analyse, and troubleshoot Tier 1 & 2 support requests (e.g. security assignments, password issues, rescinds, and corrections), resolving them directly or delegating to Tier 3 as required. Audit & Access Control: Take ownership of the creation and distribution of access management reporting to satisfy internal and external audit requirements. Regularly review system permissions to ensure compliance and maintain a robust audit trail. Process Optimisation: Continually identify opportunities to drive automation, improve efficiency, and enhance the overall employee and HR experience. Reporting & Analytics: Develop and maintain complex Workday reports (matrix, composite, dashboards). Use data to identify trends and add efficiency to support team procedures while ensuring strict data privacy standards. SDLC Support: Partner with Global Solution Managers and technical teams throughout the system development life cycle, from requirements and design to testing and deployment. Release & Update Management: Support semi annual Workday releases and specialised system updates by performing regression and unit testing to ensure zero impact transitions. Data Management: Execute mass data loading strategies (Workday EIBs or equivalent) for business cycles, deployments, and Merger & Acquisition activities, ensuring high standards of data integrity. Knowledge Management & Training: Produce and maintain Knowledge Base (KB) articles and documentation. Take an active role in user empowerment by designing, creating, and hosting engaging training sessions for stakeholders to drive system proficiency. Cyclical Processes: Drive the completion of processes such as performance reviews, period schedules, and end of year time off actions. Experience Essential 2+ years of previous HRIS support experience at level 2 support, with Workday Functional Administration around HCM (hire to retire) Experience managing service requests via a ticketing system (e.g. ServiceNow) and an understanding of Continual Service Improvement (CSI). Have experience in processing Enterprise Interface Builder (EIB) for mass data uploads Preferred Experience with other functional areas of Workday such as Access Management, Advanced Reporting Experience with Learning Management Systems (e.g. Cornerstone), Recruiting/Referral tools, or Talent platforms (Career+). Development of complex dashboards, matrix/composite reports, and experience with Workday Integrations. Broad understanding of the HR lifecycle (Recruitment, Onboarding, Performance, Compensation, and Payroll) and how technology supports these functions. Customer Focus Understanding and regularly checking the needs of global HR partners and internal employees. Communication & Facilitation Confident in presenting complex system information clearly; comfortable creating training materials and hosting live training workshops for various stakeholder groups. Technical Problem Solving An analytical and creative mindset capable of troubleshooting complex system errors and data discrepancies. Influence & Impact Ability to communicate technical language to non technical HR stakeholders to encourage system adoption. Data Privacy & Compliance High degree of discretion and understanding of Global Data Privacy Standards (GDPR) and the importance of rigorous audit reporting. Agility Comfortable working in a fast paced, global environment with a willingness to learn and challenge existing processes and able to communicate expectations clearly. Relevant/Desired Qualifications Demonstrable experience working with Workday Experience supporting multiple Workday modules Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
A leading software solutions provider in Fleet is seeking a Senior QA Analyst to oversee testing efforts and ensure software quality across various products. You will design comprehensive test strategies, lead QA activities in Agile teams, and contribute to test automation initiatives. The ideal candidate requires a Bachelor's degree in Computer Science, ISTQB qualification, and 4+ years in a similar role. Strong communication and problem-solving skills are essential. This role supports a diverse and inclusive workplace culture.
Apr 08, 2026
Full time
A leading software solutions provider in Fleet is seeking a Senior QA Analyst to oversee testing efforts and ensure software quality across various products. You will design comprehensive test strategies, lead QA activities in Agile teams, and contribute to test automation initiatives. The ideal candidate requires a Bachelor's degree in Computer Science, ISTQB qualification, and 4+ years in a similar role. Strong communication and problem-solving skills are essential. This role supports a diverse and inclusive workplace culture.
Overview/Summary Quantios is a leading provider of software solutions for the trust administration and corporate services industry. With over 30 years of experience, we empower our clients with innovative technology that enhances governance, operations, and investment on a global scale. At Quantios, we are committed to fostering a diverse and inclusive workplace where creativity, learning, and collaboration drive success. As a Senior QA Analyst at Quantios, you play a key role in leading testing efforts, ensuring software quality across our products and platforms. You work across Agile teams to plan and execute complex testing strategies, help drive test automation, and mentor junior QA Analysts. You collaborate closely with developers, Product Owners, and other stakeholders to build quality into the software development lifecycle from the outset. Job Description Own the design and execution of comprehensive test strategies for major features and releases. Lead QA planning and estimation activities in Agile ceremonies, supporting delivery predictability. Create and maintain detailed test plans, test cases, and automation scripts where applicable. Mentor junior QA Analysts and contribute to their development and technical growth. Identify and troubleshoot complex software defects, working closely with developers and business analysts. Advocate for quality best practices and continuous improvement across Agile teams. Contribute to the definition and evolution of QA standards, processes, and metrics. Help integrate automated testing into CI/CD pipelines and promote test automation adoption Job Requirements Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent practical experience ISTQB-CTAL-TM or similar professional qualification. 4+ years of experience in a software QA role, with exposure to Agile methodologies and full software delivery lifecycle. Strong understanding of QA methodologies, testing types, and defect lifecycle management. Proven ability to write detailed test plans and test cases, and document outcomes clearly and concisely. Experience mentoring junior QA professionals or leading small QA initiatives. Exposure to test automation frameworks and tools (e.g., Selenium, Postman, REST-assured, Cypress, etc.). Familiarity with CI/CD tools and processes (e.g., Azure DevOps, Jenkins). Excellent communication and problem-solving skills, with a collaborative approach to quality.
Apr 08, 2026
Full time
Overview/Summary Quantios is a leading provider of software solutions for the trust administration and corporate services industry. With over 30 years of experience, we empower our clients with innovative technology that enhances governance, operations, and investment on a global scale. At Quantios, we are committed to fostering a diverse and inclusive workplace where creativity, learning, and collaboration drive success. As a Senior QA Analyst at Quantios, you play a key role in leading testing efforts, ensuring software quality across our products and platforms. You work across Agile teams to plan and execute complex testing strategies, help drive test automation, and mentor junior QA Analysts. You collaborate closely with developers, Product Owners, and other stakeholders to build quality into the software development lifecycle from the outset. Job Description Own the design and execution of comprehensive test strategies for major features and releases. Lead QA planning and estimation activities in Agile ceremonies, supporting delivery predictability. Create and maintain detailed test plans, test cases, and automation scripts where applicable. Mentor junior QA Analysts and contribute to their development and technical growth. Identify and troubleshoot complex software defects, working closely with developers and business analysts. Advocate for quality best practices and continuous improvement across Agile teams. Contribute to the definition and evolution of QA standards, processes, and metrics. Help integrate automated testing into CI/CD pipelines and promote test automation adoption Job Requirements Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent practical experience ISTQB-CTAL-TM or similar professional qualification. 4+ years of experience in a software QA role, with exposure to Agile methodologies and full software delivery lifecycle. Strong understanding of QA methodologies, testing types, and defect lifecycle management. Proven ability to write detailed test plans and test cases, and document outcomes clearly and concisely. Experience mentoring junior QA professionals or leading small QA initiatives. Exposure to test automation frameworks and tools (e.g., Selenium, Postman, REST-assured, Cypress, etc.). Familiarity with CI/CD tools and processes (e.g., Azure DevOps, Jenkins). Excellent communication and problem-solving skills, with a collaborative approach to quality.
Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role We are seeking an IAM Analyst to support the execution and continuous improvement of core Identity & Access Management processes, with a primary focus on launching and operating our User Access Review (UAR) program. This role is designed for someone with 1-2 years of experience who is building foundational expertise in IAM. You will contribute to projects of medium complexity with limited oversight, primarily focused on executing operational processes that directly support the team's key results (KRs) around governance, compliance, and least-privilege access. You will work within defined IAM procedures while applying critical thinking and sound judgment to manage access data, drive review completion, and identify process improvements. Key Responsibilities User Access Reviews (Core Ownership Area): Execute and coordinate periodic User Access Reviews (UARs) across SaaS and business-critical applications. Prepare reviewer populations by validating access data and resolving inconsistencies. Track review completion, follow up with stakeholders, and ensure deadlines are achieved. Manage and verify revocation workflows in accordance with defined procedures. Produce audit-ready documentation and evidence of review outcomes. Identify recurring data quality or process gaps and recommend targeted improvements. You will operate within established governance frameworks while exercising judgment to resolve moderate-scope issues (e.g., unclear ownership, incomplete data, or reviewer disputes). IAM Operations & Governance Support: Support Joiner, Mover, Leaver (JML) governance processes. Review access requests to ensure alignment with policy and least-privilege principles. Assist in maintaining accurate documentation of access models, reviewer assignments, and control workflows. Support audit activities by gathering and validating evidence. Contribute to medium-complexity IAM initiatives that improve governance, control effectiveness, and operational efficiency. Process Execution & Continuous Improvement: Execute BAU IAM processes reliably and consistently. Analyse trends in UAR findings and operational tickets to identify improvement opportunities. Propose practical enhancements to streamline reviews, improve data accuracy, or reduce manual effort. Contribute to project work that ladders up to team KRs (e.g., improving UAR completion rates, reducing manual revocations, increasing audit readiness). Support documentation and runbook updates as processes mature. Scope & Impact: Works on problems of moderate scope requiring analysis of access data and stakeholder inputs. Applies critical thinking within defined IAM procedures and policies. Receives general guidance for day-to-day work and more detailed support when handling new or unfamiliar tasks. Contributes to medium-complexity initiatives while developing deeper IAM domain knowledge. Builds productive working relationships with application owners, IT teams, and business stakeholders. Required Skills & Experience: 1-2 years of experience in IAM, IT Operations, Security Operations, or a related field. Bachelor's degree or equivalent practical experience. Foundational understanding of: Identity lifecycle (Joiners/Movers/Leavers) User Access Reviews / certifications Least-privilege principles Experience working with access data (Excel/CSV filtering, validation, basic analysis). Strong organisational skills and attention to detail. Ability to follow defined procedures while applying judgment to resolve moderate-scope issues. Clear communication skills and ability to build working relationships across teams. Experience supporting audit or compliance processes. Interest in process automation or scripting. Nice to Have: Exposure to IGA tools (e.g., SailPoint, Okta, ConductorOne). Familiarity with ticketing systems (Jira Service Management, ServiceNow). Basic understanding of SSO, MFA, and directory services. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Apr 08, 2026
Full time
Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role We are seeking an IAM Analyst to support the execution and continuous improvement of core Identity & Access Management processes, with a primary focus on launching and operating our User Access Review (UAR) program. This role is designed for someone with 1-2 years of experience who is building foundational expertise in IAM. You will contribute to projects of medium complexity with limited oversight, primarily focused on executing operational processes that directly support the team's key results (KRs) around governance, compliance, and least-privilege access. You will work within defined IAM procedures while applying critical thinking and sound judgment to manage access data, drive review completion, and identify process improvements. Key Responsibilities User Access Reviews (Core Ownership Area): Execute and coordinate periodic User Access Reviews (UARs) across SaaS and business-critical applications. Prepare reviewer populations by validating access data and resolving inconsistencies. Track review completion, follow up with stakeholders, and ensure deadlines are achieved. Manage and verify revocation workflows in accordance with defined procedures. Produce audit-ready documentation and evidence of review outcomes. Identify recurring data quality or process gaps and recommend targeted improvements. You will operate within established governance frameworks while exercising judgment to resolve moderate-scope issues (e.g., unclear ownership, incomplete data, or reviewer disputes). IAM Operations & Governance Support: Support Joiner, Mover, Leaver (JML) governance processes. Review access requests to ensure alignment with policy and least-privilege principles. Assist in maintaining accurate documentation of access models, reviewer assignments, and control workflows. Support audit activities by gathering and validating evidence. Contribute to medium-complexity IAM initiatives that improve governance, control effectiveness, and operational efficiency. Process Execution & Continuous Improvement: Execute BAU IAM processes reliably and consistently. Analyse trends in UAR findings and operational tickets to identify improvement opportunities. Propose practical enhancements to streamline reviews, improve data accuracy, or reduce manual effort. Contribute to project work that ladders up to team KRs (e.g., improving UAR completion rates, reducing manual revocations, increasing audit readiness). Support documentation and runbook updates as processes mature. Scope & Impact: Works on problems of moderate scope requiring analysis of access data and stakeholder inputs. Applies critical thinking within defined IAM procedures and policies. Receives general guidance for day-to-day work and more detailed support when handling new or unfamiliar tasks. Contributes to medium-complexity initiatives while developing deeper IAM domain knowledge. Builds productive working relationships with application owners, IT teams, and business stakeholders. Required Skills & Experience: 1-2 years of experience in IAM, IT Operations, Security Operations, or a related field. Bachelor's degree or equivalent practical experience. Foundational understanding of: Identity lifecycle (Joiners/Movers/Leavers) User Access Reviews / certifications Least-privilege principles Experience working with access data (Excel/CSV filtering, validation, basic analysis). Strong organisational skills and attention to detail. Ability to follow defined procedures while applying judgment to resolve moderate-scope issues. Clear communication skills and ability to build working relationships across teams. Experience supporting audit or compliance processes. Interest in process automation or scripting. Nice to Have: Exposure to IGA tools (e.g., SailPoint, Okta, ConductorOne). Familiarity with ticketing systems (Jira Service Management, ServiceNow). Basic understanding of SSO, MFA, and directory services. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Rentokil Pest Control South Africa
Crawley, Sussex
Main Purpose of role This opportunity provides technical and function administration of Workday and a suite of specialised HR systems (such as Cornerstone-OnDemand, and Career+). You will act as a bridge between End-Users, HR, and Technology, ensuring systems are optimised to support the broad spectrum of HR business needs and will work across a number of Workday modules such as global HCM, Absence, Performance, Compensation, Payroll and Time. You will support the maintenance of Workday, including integrations, mass data uploads (EIBs), access & security reviews, and reporting. The role is a blend of Business As Usual (BAU) support work and will involve working with Solution Managers on strategic projects to improve Workday usage and capabilities. You will troubleshoot and diagnose issues and look for opportunities to continually improve the functionality and adoption of Workday. You will also be proficient in creating and hosting stakeholder training sessions to drive engagement. You will have experience in developing and maintaining complex Workday reports including matrix and composite reports whilst providing support for existing custom reports and conducting regular report reviews, ensuring all data meets security and data privacy standards. Tasks and Responsibilities Provide Workday training: Deliver stakeholder training for all levels of employees and produce/maintain Knowledge Articles and training materials as required. Working with the wider HR Team: Ensure that the quality and consistency of system and process information is enhanced and maintained, investigating, and resolving system issues as they occur. Service & Incident Management: Ensure operational effectiveness by managing the ServiceNow queue. Review, analyse, and troubleshoot Tier 1 & 2 support requests (e.g. security assignments, password issues, rescinds, and corrections), resolving them directly or delegating to Tier 3 as required. Audit & Access Control: Take ownership of the creation and distribution of access management reporting to satisfy internal and external audit requirements. Regularly review system permissions to ensure compliance and maintain a robust audit trail. Process Optimisation: Continually identify opportunities to drive automation, improve efficiency, and enhance the overall employee and HR experience. Reporting & Analytics: Develop and maintain complex Workday reports (matrix, composite, dashboards). Use data to identify trends and add efficiency to support team procedures while ensuring strict data privacy standards. SDLC Support: Partner with Global Solution Managers and technical teams throughout the system development life cycle, from requirements and design to testing and deployment. Release & Update Management: Support semi-annual Workday releases and specialised system updates by performing regression and unit testing to ensure zero-impact transitions. Data Management: Execute mass data loading strategies (Workday EIBs or equivalent) for business cycles, deployments, and Merger & Acquisition activities, ensuring high standards of data integrity. Knowledge Management & Training: Produce and maintain Knowledge Base (KB) articles and documentation. Take an active role in user empowerment by designing, creating, and hosting engaging training sessions for stakeholders to drive system proficiency. Cyclical Processes: Drive the completion of processes such as performance reviews, period schedules, and end-of-year time-off actions. Requirements Experience Essential: 2+ years of previous HRIS support experience at level 2 support, with Workday Functional Administration around HCM (hire to retire) Experience managing service requests via a ticketing system (e.g. ServiceNow) and an understanding of Continual Service Improvement (CSI). Have experience processing Enterprise Interface Builder (EIB) for mass data uploads. Preferred: Experience with other functional areas of Workday such as Access Management, Advanced Reporting Experience with Learning Management Systems (e.g. Cornerstone), Recruiting/Referral tools, or Talent platforms (Career+). Development of complex dashboards, matrix/composite reports, and experience with Workday Integrations. Broad understanding of the HR lifecycle (Recruitment, Onboarding, Performance, Compensation, and Payroll) and how technology supports these functions. Knowledge & Skills Customer Focus: Understanding and regularly checking the needs of global HR partners and internal employees. Communication & Facilitation: Confident in presenting complex system information clearly; comfortable creating training materials and hosting live training workshops for various stakeholder groups. Technical Problem Solving: An analytical and creative mindset capable of troubleshooting complex system errors and data discrepancies. Influence & Impact: Ability to communicate technical language to non-technical HR stakeholders to encourage system adoption. Data Privacy & Compliance: High degree of discretion and understanding of Global Data Privacy Standards (GDPR) and the importance of rigorous audit reporting. Agility: Comfortable working in a fast-paced, global environment with a willingness to learn and challenge existing processes and able to communicate expectations clearly. Relevant/Desired Qualifications Demonstrable experience working with Workday Experience supporting multiple Workday modules Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to if you need anything. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Apr 07, 2026
Full time
Main Purpose of role This opportunity provides technical and function administration of Workday and a suite of specialised HR systems (such as Cornerstone-OnDemand, and Career+). You will act as a bridge between End-Users, HR, and Technology, ensuring systems are optimised to support the broad spectrum of HR business needs and will work across a number of Workday modules such as global HCM, Absence, Performance, Compensation, Payroll and Time. You will support the maintenance of Workday, including integrations, mass data uploads (EIBs), access & security reviews, and reporting. The role is a blend of Business As Usual (BAU) support work and will involve working with Solution Managers on strategic projects to improve Workday usage and capabilities. You will troubleshoot and diagnose issues and look for opportunities to continually improve the functionality and adoption of Workday. You will also be proficient in creating and hosting stakeholder training sessions to drive engagement. You will have experience in developing and maintaining complex Workday reports including matrix and composite reports whilst providing support for existing custom reports and conducting regular report reviews, ensuring all data meets security and data privacy standards. Tasks and Responsibilities Provide Workday training: Deliver stakeholder training for all levels of employees and produce/maintain Knowledge Articles and training materials as required. Working with the wider HR Team: Ensure that the quality and consistency of system and process information is enhanced and maintained, investigating, and resolving system issues as they occur. Service & Incident Management: Ensure operational effectiveness by managing the ServiceNow queue. Review, analyse, and troubleshoot Tier 1 & 2 support requests (e.g. security assignments, password issues, rescinds, and corrections), resolving them directly or delegating to Tier 3 as required. Audit & Access Control: Take ownership of the creation and distribution of access management reporting to satisfy internal and external audit requirements. Regularly review system permissions to ensure compliance and maintain a robust audit trail. Process Optimisation: Continually identify opportunities to drive automation, improve efficiency, and enhance the overall employee and HR experience. Reporting & Analytics: Develop and maintain complex Workday reports (matrix, composite, dashboards). Use data to identify trends and add efficiency to support team procedures while ensuring strict data privacy standards. SDLC Support: Partner with Global Solution Managers and technical teams throughout the system development life cycle, from requirements and design to testing and deployment. Release & Update Management: Support semi-annual Workday releases and specialised system updates by performing regression and unit testing to ensure zero-impact transitions. Data Management: Execute mass data loading strategies (Workday EIBs or equivalent) for business cycles, deployments, and Merger & Acquisition activities, ensuring high standards of data integrity. Knowledge Management & Training: Produce and maintain Knowledge Base (KB) articles and documentation. Take an active role in user empowerment by designing, creating, and hosting engaging training sessions for stakeholders to drive system proficiency. Cyclical Processes: Drive the completion of processes such as performance reviews, period schedules, and end-of-year time-off actions. Requirements Experience Essential: 2+ years of previous HRIS support experience at level 2 support, with Workday Functional Administration around HCM (hire to retire) Experience managing service requests via a ticketing system (e.g. ServiceNow) and an understanding of Continual Service Improvement (CSI). Have experience processing Enterprise Interface Builder (EIB) for mass data uploads. Preferred: Experience with other functional areas of Workday such as Access Management, Advanced Reporting Experience with Learning Management Systems (e.g. Cornerstone), Recruiting/Referral tools, or Talent platforms (Career+). Development of complex dashboards, matrix/composite reports, and experience with Workday Integrations. Broad understanding of the HR lifecycle (Recruitment, Onboarding, Performance, Compensation, and Payroll) and how technology supports these functions. Knowledge & Skills Customer Focus: Understanding and regularly checking the needs of global HR partners and internal employees. Communication & Facilitation: Confident in presenting complex system information clearly; comfortable creating training materials and hosting live training workshops for various stakeholder groups. Technical Problem Solving: An analytical and creative mindset capable of troubleshooting complex system errors and data discrepancies. Influence & Impact: Ability to communicate technical language to non-technical HR stakeholders to encourage system adoption. Data Privacy & Compliance: High degree of discretion and understanding of Global Data Privacy Standards (GDPR) and the importance of rigorous audit reporting. Agility: Comfortable working in a fast-paced, global environment with a willingness to learn and challenge existing processes and able to communicate expectations clearly. Relevant/Desired Qualifications Demonstrable experience working with Workday Experience supporting multiple Workday modules Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to if you need anything. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Do you love mondays? If not you should be a Testing Manager. We're looking for talented, enthusiastic and motivated individuals to join us on our mission to help the world love Mondays. Successful candidates will have a passion for helping us find those bugs before they get to our users. What you'll do You will lead a team of QA analysts, ensuring that we test our products efficiently and effectively. Responsible for recruiting people into the team, helping them grow their careers you'll ensure the QA team love working. Reporting to the Head of Development, you'll be setting release processes, communicating releases and defining our testing culture. You will work to transform our development teams embrace continual delivery, championing test automation and self testing code. With experience either as a QA lead or as a Senior QA Analyst, you will be an expert at asking the right questions. Assessing risk and testing appropriately, you'll also be an advocate for well defined user stories and early collaboration. You'll work with several cross-disciplinary teams, observing the agile methodologies and working closely with the QA team, developers, DBD's, Front-end (HTML/CSS) experts, UI, UX, Scrum Masters, Product Owners and, just occasionally, with Marketing. What you'll need Excellent communication skills, the ability to build and maintain rapport Experience testing high volume business critical web applications. Demonstrate experience working with agile methodologies Experience of working with exploratory testing Experience creating acceptance tests Ability to delegate testing and motivate other roles to test Experience of using one or more automation frameworks Experience with Continuous Integration tools Other desirable skills Leadership / Line Management Exposure to Selenium Webdriver Familiarity of BDD, (BDDfy, SpecFlow) API testing Use of Jira Exposure to source control (git) What you'll get We're big believers in encouraging creativity. In fact, one Friday every fortnight is dedicated to working on something other than your day job, whether it's working on projects you're passionate about, or just taking time to concentrate on your own personal development. Similarly, we run 'Hackdays' throughout the year, giving our development teams a chance to build something new from scratch. So whether it's an idea for an innovative new app, or a ground-breaking new site you want to build, you'll have every opportunity to reach your potential. We've also been known to send people away on holidays (Australia, Paris, A Place With A Sunny Beach We Can't Remember The Name Of), activity days, team building events, posh local breakfasts, and scaling the O2, to name a few. Oh, and there's also free fruit and Nespresso coffee on tap. If you like that kind of thing This role isn't right for you if You don't want to move your career forward You just want a detailed spec handed to you so you can sit in the corner by yourself You don't like solving complex problems You love writing and running long test scripts
Apr 07, 2026
Full time
Do you love mondays? If not you should be a Testing Manager. We're looking for talented, enthusiastic and motivated individuals to join us on our mission to help the world love Mondays. Successful candidates will have a passion for helping us find those bugs before they get to our users. What you'll do You will lead a team of QA analysts, ensuring that we test our products efficiently and effectively. Responsible for recruiting people into the team, helping them grow their careers you'll ensure the QA team love working. Reporting to the Head of Development, you'll be setting release processes, communicating releases and defining our testing culture. You will work to transform our development teams embrace continual delivery, championing test automation and self testing code. With experience either as a QA lead or as a Senior QA Analyst, you will be an expert at asking the right questions. Assessing risk and testing appropriately, you'll also be an advocate for well defined user stories and early collaboration. You'll work with several cross-disciplinary teams, observing the agile methodologies and working closely with the QA team, developers, DBD's, Front-end (HTML/CSS) experts, UI, UX, Scrum Masters, Product Owners and, just occasionally, with Marketing. What you'll need Excellent communication skills, the ability to build and maintain rapport Experience testing high volume business critical web applications. Demonstrate experience working with agile methodologies Experience of working with exploratory testing Experience creating acceptance tests Ability to delegate testing and motivate other roles to test Experience of using one or more automation frameworks Experience with Continuous Integration tools Other desirable skills Leadership / Line Management Exposure to Selenium Webdriver Familiarity of BDD, (BDDfy, SpecFlow) API testing Use of Jira Exposure to source control (git) What you'll get We're big believers in encouraging creativity. In fact, one Friday every fortnight is dedicated to working on something other than your day job, whether it's working on projects you're passionate about, or just taking time to concentrate on your own personal development. Similarly, we run 'Hackdays' throughout the year, giving our development teams a chance to build something new from scratch. So whether it's an idea for an innovative new app, or a ground-breaking new site you want to build, you'll have every opportunity to reach your potential. We've also been known to send people away on holidays (Australia, Paris, A Place With A Sunny Beach We Can't Remember The Name Of), activity days, team building events, posh local breakfasts, and scaling the O2, to name a few. Oh, and there's also free fruit and Nespresso coffee on tap. If you like that kind of thing This role isn't right for you if You don't want to move your career forward You just want a detailed spec handed to you so you can sit in the corner by yourself You don't like solving complex problems You love writing and running long test scripts
Business Analyst • Salary to £50k + Company Options Scheme • Hybrid working between your home, their offices (London Vauxhall) & client sites. NB: Please only apply if you are a UK National and able to achieve SC (ideally DV) clearance. i.e. you have at least 5 years residency in the UK with no more than a 3 month break outside the UK. This company is a Workflow & AI Orchestration Specialist. They're on a mission to modernise how public sector organisations manage casework, derive insight from data and deliver citizen services. They're growing fast and looking for bright, dynamic people to help build their business. Role They're looking for a Business Analyst to join their growing team. You'll support the delivery of client engagements - understanding business needs, mapping & modelling processes, evaluating technology choices - including agentic AI capabilities. This is a great opportunity for someone early in their career to gain exposure to the agentic AI and orchestration market whilst using these technologies to transform public services. You'll work alongside experienced colleagues, developing your analytical, communication, and delivery skills in a fast-moving, collaborative environment. The role involves visiting client sites; the company will cover travel expenses. Frequency is uncertain but candidates should be comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Support discovery activities with clients, including workshops, interviews, and document reviews Capture and structure business requirements, user stories, and acceptance criteria Map and model business workflows using modelling software and BPMN Assist in identifying opportunities for process improvement or automation Support the development of capability demonstrators Support the testing and validation of solutions during delivery phases Maintain clear documentation and version control for deliverables Support client facing business development activity Essential Experience of working in Agile teams Experience of writing user stories and capturing requirements Experience of process mapping / modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Desirable Exposure to business analysis, consulting, or technology delivery (internship or project work) Understanding of process mapping tools and BPMN Awareness of Agile delivery practices (Scrum, Kanban, etc.) Familiarity with workflow / orchestration platforms (e.g., Camunda, Pega, Appian) Familiarity with different agentic AI capabilities Experience working in or with the UK public sector Holding UK security clearance (SC, DV, eDV) Other Stuff NB: Please only apply if you are a UK National and able to achieve SC (ideally DV) clearance. i.e. you have at least 5 years residency in the UK with no more than a 3 month break outside the UK. NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment status. If you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years. Profile 29 recruitment
Apr 07, 2026
Full time
Business Analyst • Salary to £50k + Company Options Scheme • Hybrid working between your home, their offices (London Vauxhall) & client sites. NB: Please only apply if you are a UK National and able to achieve SC (ideally DV) clearance. i.e. you have at least 5 years residency in the UK with no more than a 3 month break outside the UK. This company is a Workflow & AI Orchestration Specialist. They're on a mission to modernise how public sector organisations manage casework, derive insight from data and deliver citizen services. They're growing fast and looking for bright, dynamic people to help build their business. Role They're looking for a Business Analyst to join their growing team. You'll support the delivery of client engagements - understanding business needs, mapping & modelling processes, evaluating technology choices - including agentic AI capabilities. This is a great opportunity for someone early in their career to gain exposure to the agentic AI and orchestration market whilst using these technologies to transform public services. You'll work alongside experienced colleagues, developing your analytical, communication, and delivery skills in a fast-moving, collaborative environment. The role involves visiting client sites; the company will cover travel expenses. Frequency is uncertain but candidates should be comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Support discovery activities with clients, including workshops, interviews, and document reviews Capture and structure business requirements, user stories, and acceptance criteria Map and model business workflows using modelling software and BPMN Assist in identifying opportunities for process improvement or automation Support the development of capability demonstrators Support the testing and validation of solutions during delivery phases Maintain clear documentation and version control for deliverables Support client facing business development activity Essential Experience of working in Agile teams Experience of writing user stories and capturing requirements Experience of process mapping / modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Desirable Exposure to business analysis, consulting, or technology delivery (internship or project work) Understanding of process mapping tools and BPMN Awareness of Agile delivery practices (Scrum, Kanban, etc.) Familiarity with workflow / orchestration platforms (e.g., Camunda, Pega, Appian) Familiarity with different agentic AI capabilities Experience working in or with the UK public sector Holding UK security clearance (SC, DV, eDV) Other Stuff NB: Please only apply if you are a UK National and able to achieve SC (ideally DV) clearance. i.e. you have at least 5 years residency in the UK with no more than a 3 month break outside the UK. NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment status. If you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years. Profile 29 recruitment
Key responsibilities Data Insights: Leverage Claude Code, Cursor, GitHub Copilot and Business Intelligent tools to accelerate development and implementation of Governance programs establishing best practices and enhancing existing data solutions. Build and maintain dashboards, datasets, and analytics, automating governance/ project requirements and data quality checks. Process improvement: identify waste, propose and pilot improvements (e.g., workflow automation, standardized templates), and quantify impact on cycle time, quality, and scalability. Work management: create and manage deliverables and epics in Jira; maintain clean boards, and run bulk maintenance updates of our book of work, ensuring hygiene issues are resolved promptly and within SLAs Stakeholder engagement: Taking ownership of managing our group's tools Inventory by engaging with tools owners, ensuring inventory's data is complete and accurate, running attestation cycles, reporting development SLAs for new ideas and running review calls with SMEs to support building of ideas into new tools Collaboration and product partnership: Work closely with our diverse engineering teams to support strategic initiatives by tracking actions, following to completion and presenting progress of scope and delivery plans; communicate decisions and rationale clearly to technical and non-technical audiences. Required qualifications, capabilities, and skills Demonstrated ability and willingness todo both: Project management ownership(structure, planning, execution rigor), and Hands-on technical/analytics work(data, dashboards, automation, AI-assisted delivery). Practical use of Data Insights tooling Hands on experience using AI assistants(e.g., Claude Code, Cursor, GitHub Copilot or similar) to accelerate analysis and delivery tasks with appropriate validation and controls. Practical experience with BI and analytics tools(e.g., Tableau, Alteryx or similar) used to build/enhance dashboards and reporting. Project management Strong planning, scheduling, dependency management, and risk/issue tracking. Demonstrated ability to self-manage workload, meet target dates, escape early with clear options and impacts. Communication and presentation: Excellent written and verbal communication; capable of structuring narratives, building executive-ready decks, and presenting topics to diverse stakeholders. Delivery mindset Proactive, accountable, and outcomes-oriented; willing to ask clarifying questions, challenge assumptions, and seek help to keep work moving. Strong prioritization skills to balance scope, time, and quality. Preferred qualifications or relevant experience Certifications or relevant experience: Project Management and use of AI tools Exposure to data governance, lineage, and controls. Experience with stakeholder management across diverse tech and non tech partners in large-scale organizations. Nice to have:Experience with SDLC and familiarity with Git-based workflows and basic scripting About you You thrive in fast moving environments, quickly structure problems, and convert them into executable plans, detailed analytical thinking. You are AI-forward and engineering-driven, using modern tools and patterns to move quickly without sacrificing quality. You are intellectually curious, eager to learn, and consistently bring forward ideas that make processes leaner and outcomes better. You collaborate naturally, communicate clearly, and take ownership from concept to benefit realization.
Apr 07, 2026
Full time
Key responsibilities Data Insights: Leverage Claude Code, Cursor, GitHub Copilot and Business Intelligent tools to accelerate development and implementation of Governance programs establishing best practices and enhancing existing data solutions. Build and maintain dashboards, datasets, and analytics, automating governance/ project requirements and data quality checks. Process improvement: identify waste, propose and pilot improvements (e.g., workflow automation, standardized templates), and quantify impact on cycle time, quality, and scalability. Work management: create and manage deliverables and epics in Jira; maintain clean boards, and run bulk maintenance updates of our book of work, ensuring hygiene issues are resolved promptly and within SLAs Stakeholder engagement: Taking ownership of managing our group's tools Inventory by engaging with tools owners, ensuring inventory's data is complete and accurate, running attestation cycles, reporting development SLAs for new ideas and running review calls with SMEs to support building of ideas into new tools Collaboration and product partnership: Work closely with our diverse engineering teams to support strategic initiatives by tracking actions, following to completion and presenting progress of scope and delivery plans; communicate decisions and rationale clearly to technical and non-technical audiences. Required qualifications, capabilities, and skills Demonstrated ability and willingness todo both: Project management ownership(structure, planning, execution rigor), and Hands-on technical/analytics work(data, dashboards, automation, AI-assisted delivery). Practical use of Data Insights tooling Hands on experience using AI assistants(e.g., Claude Code, Cursor, GitHub Copilot or similar) to accelerate analysis and delivery tasks with appropriate validation and controls. Practical experience with BI and analytics tools(e.g., Tableau, Alteryx or similar) used to build/enhance dashboards and reporting. Project management Strong planning, scheduling, dependency management, and risk/issue tracking. Demonstrated ability to self-manage workload, meet target dates, escape early with clear options and impacts. Communication and presentation: Excellent written and verbal communication; capable of structuring narratives, building executive-ready decks, and presenting topics to diverse stakeholders. Delivery mindset Proactive, accountable, and outcomes-oriented; willing to ask clarifying questions, challenge assumptions, and seek help to keep work moving. Strong prioritization skills to balance scope, time, and quality. Preferred qualifications or relevant experience Certifications or relevant experience: Project Management and use of AI tools Exposure to data governance, lineage, and controls. Experience with stakeholder management across diverse tech and non tech partners in large-scale organizations. Nice to have:Experience with SDLC and familiarity with Git-based workflows and basic scripting About you You thrive in fast moving environments, quickly structure problems, and convert them into executable plans, detailed analytical thinking. You are AI-forward and engineering-driven, using modern tools and patterns to move quickly without sacrificing quality. You are intellectually curious, eager to learn, and consistently bring forward ideas that make processes leaner and outcomes better. You collaborate naturally, communicate clearly, and take ownership from concept to benefit realization.
Job Description Support with the various aspects of the FP&A function, assisting with the preparation of the Group's financial planning, budget and forecasting processes, conducting complex analysis, including detailed scenario modelling and producing high-quality reports to support senior management decision-making. This role is designed for an analytical individual who is passionate about financial modelling, collaborating with stakeholders across the business, and enabling better decision making through structured analysis and automation. What does the job involve? Business planning and forecasting Support the production of the Group's multiyear plan, annual budgets and long-term forecasts Support ongoing development of the Workday Adaptive Planning tool, and supplementary financial planning tools Provide analysis and recommendations to senior management, product owners and cost centre managers, to assist with decision making Support the production of the monthly forecast and reporting to the CFO/ business Awareness of macroeconomic variables and how they impact business performance, providing appropriate support, analysis and suggestions, considering available external information Other Conduct scenario analysis for Board and senior management decision-making, considering internal and external influences Maintain and develop supplementary financial models, including transfer pricing, internal valuation, ICARA stress scenarios and wind down planning Support Interim, final and subsidiary dividend recommendations to the Board Ad hoc projects and requests, including project appraisals and cost reviews Identify opportunities to enhance profitability, efficiency or scalability through detailed financial analysis, benchmarking and insight generation Support and enable the business to achieve its regulatory requirements, including consumer duty Competence, Knowledge and Skills Competence Strong financial modelling and analytical capability Ability to handle complex calculations and identify emerging trends Ability to develop working relationships with key stakeholders Qualified accountant, or working towards (ACCA, CIMA, ACA) Experience in the Financial Services Sector Knowledge & Skills Strong communication skills, both written and verbal, to finance and non-finance stakeholders, capable of producing high-quality reports for senior management Continuous improvement mindset - proactive approach identifying opportunities for automation, with ability to influence and challenge existing processes Attention to detail - Maintains high levels of attention to detail under pressure, with a curious mindset to understand the AJ Bell business model and its internal and external drivers Sound planning and organisational skills with the ability to prioritise own workload within tight deadlines and the flexibility to change those priorities as required. Data visualisation - experience with Power BI or similar tools (e.g. excel visualisation) Planning and reporting tools - experience with Workday or similar tools would be an advantage. Highly numerate with a logical mind-set to solve problems High proficiency in Excel About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Apr 07, 2026
Full time
Job Description Support with the various aspects of the FP&A function, assisting with the preparation of the Group's financial planning, budget and forecasting processes, conducting complex analysis, including detailed scenario modelling and producing high-quality reports to support senior management decision-making. This role is designed for an analytical individual who is passionate about financial modelling, collaborating with stakeholders across the business, and enabling better decision making through structured analysis and automation. What does the job involve? Business planning and forecasting Support the production of the Group's multiyear plan, annual budgets and long-term forecasts Support ongoing development of the Workday Adaptive Planning tool, and supplementary financial planning tools Provide analysis and recommendations to senior management, product owners and cost centre managers, to assist with decision making Support the production of the monthly forecast and reporting to the CFO/ business Awareness of macroeconomic variables and how they impact business performance, providing appropriate support, analysis and suggestions, considering available external information Other Conduct scenario analysis for Board and senior management decision-making, considering internal and external influences Maintain and develop supplementary financial models, including transfer pricing, internal valuation, ICARA stress scenarios and wind down planning Support Interim, final and subsidiary dividend recommendations to the Board Ad hoc projects and requests, including project appraisals and cost reviews Identify opportunities to enhance profitability, efficiency or scalability through detailed financial analysis, benchmarking and insight generation Support and enable the business to achieve its regulatory requirements, including consumer duty Competence, Knowledge and Skills Competence Strong financial modelling and analytical capability Ability to handle complex calculations and identify emerging trends Ability to develop working relationships with key stakeholders Qualified accountant, or working towards (ACCA, CIMA, ACA) Experience in the Financial Services Sector Knowledge & Skills Strong communication skills, both written and verbal, to finance and non-finance stakeholders, capable of producing high-quality reports for senior management Continuous improvement mindset - proactive approach identifying opportunities for automation, with ability to influence and challenge existing processes Attention to detail - Maintains high levels of attention to detail under pressure, with a curious mindset to understand the AJ Bell business model and its internal and external drivers Sound planning and organisational skills with the ability to prioritise own workload within tight deadlines and the flexibility to change those priorities as required. Data visualisation - experience with Power BI or similar tools (e.g. excel visualisation) Planning and reporting tools - experience with Workday or similar tools would be an advantage. Highly numerate with a logical mind-set to solve problems High proficiency in Excel About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
EPM Finance Systems Manager page is loaded EPM Finance Systems Managerlocations: Bradfordtime type: Full timeposted on: Posted Todayjob requisition id: REQ\_ We're looking for EPM Systems & Reporting Analyst to join our team in Bradford on a permanent basis. This hybrid role offers flexibility, with two days in the office and three days working remotely. This position is ideal for someone with strong technical capability and a passion for supporting and improving EPM applications such as OneStream and Oracle (FCCS, PBCS, EPCM, etc.). The role encompasses system maintenance and enhancement, data integration, reporting, and ongoing user support.The successful candidate will collaborate closely with both Finance and IT teams to ensure the accuracy, integrity, and performance of financial reporting, consolidation, and planning processes. Maintain and enhance EPM systems (OneStream and Oracle), including metadata, hierarchies, security, business rules, and workflow configurations. Monitor, troubleshoot, and optimise consolidations, data loads, integrations, and system performance. Support reporting and dashboards, including Excel based solutions, recurring automation, and performance improvements. Validate and reconcile data across systems, ensuring accuracy, quality, and successful processing of integrations. Deliver system enhancements end to end: requirements gathering, configuration, testing, deployment, documentation, and post go live support. Provide user support across access, workflows, close processes, and administrative queries, offering clear analysis and recommended solutions. Assist with operational cycles (actuals, forecast, budget), close activities, FX management, data submissions, and the development of reports, templates, and dashboards. We tend to look for people with: Essential Bachelor's degree in Information Systems, Computer Science, Finance, or a related field Strong analytical and problem solving skills Advanced Excel skills (PivotTables, Power Query, formulas) Proven experience in EPM system support, financial systems, or reporting Hands on experience with OneStream or Oracle EPM Excellent communication and stakeholder management abilities Experience supporting forecasting, budgeting, or consolidation cycles Experience delivering system enhancements, testing, or documentation Desirable Interest in EPM systems, financial data architecture, and data integration Exposure to automation tools or scripting for reporting/process optimisation Strong organisation skills with the ability to manage multiple priorities Confident presenter with strong public speaking or training delivery skills Competitive salary 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. We're building Tomorrow's Connections Today, bringing people together through the power of our technology.Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.
Apr 06, 2026
Full time
EPM Finance Systems Manager page is loaded EPM Finance Systems Managerlocations: Bradfordtime type: Full timeposted on: Posted Todayjob requisition id: REQ\_ We're looking for EPM Systems & Reporting Analyst to join our team in Bradford on a permanent basis. This hybrid role offers flexibility, with two days in the office and three days working remotely. This position is ideal for someone with strong technical capability and a passion for supporting and improving EPM applications such as OneStream and Oracle (FCCS, PBCS, EPCM, etc.). The role encompasses system maintenance and enhancement, data integration, reporting, and ongoing user support.The successful candidate will collaborate closely with both Finance and IT teams to ensure the accuracy, integrity, and performance of financial reporting, consolidation, and planning processes. Maintain and enhance EPM systems (OneStream and Oracle), including metadata, hierarchies, security, business rules, and workflow configurations. Monitor, troubleshoot, and optimise consolidations, data loads, integrations, and system performance. Support reporting and dashboards, including Excel based solutions, recurring automation, and performance improvements. Validate and reconcile data across systems, ensuring accuracy, quality, and successful processing of integrations. Deliver system enhancements end to end: requirements gathering, configuration, testing, deployment, documentation, and post go live support. Provide user support across access, workflows, close processes, and administrative queries, offering clear analysis and recommended solutions. Assist with operational cycles (actuals, forecast, budget), close activities, FX management, data submissions, and the development of reports, templates, and dashboards. We tend to look for people with: Essential Bachelor's degree in Information Systems, Computer Science, Finance, or a related field Strong analytical and problem solving skills Advanced Excel skills (PivotTables, Power Query, formulas) Proven experience in EPM system support, financial systems, or reporting Hands on experience with OneStream or Oracle EPM Excellent communication and stakeholder management abilities Experience supporting forecasting, budgeting, or consolidation cycles Experience delivering system enhancements, testing, or documentation Desirable Interest in EPM systems, financial data architecture, and data integration Exposure to automation tools or scripting for reporting/process optimisation Strong organisation skills with the ability to manage multiple priorities Confident presenter with strong public speaking or training delivery skills Competitive salary 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background. We're building Tomorrow's Connections Today, bringing people together through the power of our technology.Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.
Cognizant Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Role Overview The London Market Business Analyst will be a part of Cognizant's Insurance practice, with a specific focus on London Market transformation. As a part of this role, he/she brings deep P&C expertise with a focus on Speciality Insurance, having in-depth understanding of London Market business processes, strong client advisory skills, and the ability to shape and deliver strategic consulting engagements. The role combines thought leadership, and hands on client delivery. Key Responsibilities Domain Leadership & Thought Leadership Serve as the primary subject matter expert for London Market across the practice. Advise on London Market specific practices, including Lloyd's Syndicate operations, Delegated Authority, Open Market, and Reinsurance. Having an extensive knowledge of Coverholders and MGA business. Develop and articulate Cognizant's point of view on industry trends, regulatory changes, digital transformation, and operational modernisation. Create thought leadership assets (whitepapers, frameworks, maturity models, solution accelerators). Consulting Delivery & Advisory Support strategic consulting engagements such as: Platform modernisation and migration Product simplification and rationalisation Customer journey redesign Regulatory and compliance transformation Operational excellence and automation Required Experience & Skills Domain Expertise Strong experience in Commercial and Speciality Insurance with a focus on London Market, ideally across multiple areas such as policy administration, claims, underwriting, actuarial processes, distribution, or customer service. Good understanding of UK and EU regulatory landscape. Understanding of the interaction between brokers, Lloyd's syndicates, and company markets. Have an in depth understanding of risk placement, pricing of various risk classes written through Lloyds. Understand the Lloyds Application landscape and understand the SaaS apps that are used by Brokers, MGAs and Carriers to drive Lloyds related business processes. Implementation experience of Underwriting Workbench Implementation will be a plus. Understanding of pricing related data models for Lloyds based risk classes viz. Property, Political Violence, Marine & Hull, Cargo etc. Exposure to SaaS based platforms used by brokers and carriers in supporting London Market related processes. Detailed knowledge of the London Market's modernization initiatives, including the adoption of AI driven initiatives, digital processing, Core Data Records (CDR), and ACORD standards. Consulting & Leadership Ability to lead complex transformation programmes and multi disciplinary teams. Strong executive presence and communication skills. Demonstrated ability to influence senior stakeholders and drive strategic outcomes. Ability to support AI driven transformation programs from ideation to implementation of AI driven insurance use cases based on Lloyds based processes for brokers, carriers and MGAs. Business Development Experience supporting sales cycles, shaping proposals, and contributing to revenue growth. Ability to translate client challenges into structured consulting solutions. Other Skills Strategic thinker with strong analytical and problem solving skills. Comfortable working in a fast paced, growth oriented consulting environment. Collaborative mindset with the ability to work across practice, delivery, and account teams. Contribution to Development of Practice Support practice management activities such as proposition or solution pertaining to London Market related processes. Development, community & communications, sales & operations management. Contribute to Insurance practice by thought provoking 'points of view'. Preferred Qualifications Degree in Business, Finance, Statistics or related field. Professional certifications (e.g., London Market related certifications, CII, PMI, PMP, Lean Six Sigma) are a plus. Experience working with global delivery models and offshore teams. Why Join Cognizant Opportunity to shape and grow a strategic portfolio in London Markets within a global consulting organisation. Work with leading insurers on high impact transformation programmes. Access to Cognizant's global ecosystem of technology, digital, and industry experts. A culture that values innovation, collaboration, and continuous learning. Location London, UK.
Apr 05, 2026
Full time
Cognizant Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Role Overview The London Market Business Analyst will be a part of Cognizant's Insurance practice, with a specific focus on London Market transformation. As a part of this role, he/she brings deep P&C expertise with a focus on Speciality Insurance, having in-depth understanding of London Market business processes, strong client advisory skills, and the ability to shape and deliver strategic consulting engagements. The role combines thought leadership, and hands on client delivery. Key Responsibilities Domain Leadership & Thought Leadership Serve as the primary subject matter expert for London Market across the practice. Advise on London Market specific practices, including Lloyd's Syndicate operations, Delegated Authority, Open Market, and Reinsurance. Having an extensive knowledge of Coverholders and MGA business. Develop and articulate Cognizant's point of view on industry trends, regulatory changes, digital transformation, and operational modernisation. Create thought leadership assets (whitepapers, frameworks, maturity models, solution accelerators). Consulting Delivery & Advisory Support strategic consulting engagements such as: Platform modernisation and migration Product simplification and rationalisation Customer journey redesign Regulatory and compliance transformation Operational excellence and automation Required Experience & Skills Domain Expertise Strong experience in Commercial and Speciality Insurance with a focus on London Market, ideally across multiple areas such as policy administration, claims, underwriting, actuarial processes, distribution, or customer service. Good understanding of UK and EU regulatory landscape. Understanding of the interaction between brokers, Lloyd's syndicates, and company markets. Have an in depth understanding of risk placement, pricing of various risk classes written through Lloyds. Understand the Lloyds Application landscape and understand the SaaS apps that are used by Brokers, MGAs and Carriers to drive Lloyds related business processes. Implementation experience of Underwriting Workbench Implementation will be a plus. Understanding of pricing related data models for Lloyds based risk classes viz. Property, Political Violence, Marine & Hull, Cargo etc. Exposure to SaaS based platforms used by brokers and carriers in supporting London Market related processes. Detailed knowledge of the London Market's modernization initiatives, including the adoption of AI driven initiatives, digital processing, Core Data Records (CDR), and ACORD standards. Consulting & Leadership Ability to lead complex transformation programmes and multi disciplinary teams. Strong executive presence and communication skills. Demonstrated ability to influence senior stakeholders and drive strategic outcomes. Ability to support AI driven transformation programs from ideation to implementation of AI driven insurance use cases based on Lloyds based processes for brokers, carriers and MGAs. Business Development Experience supporting sales cycles, shaping proposals, and contributing to revenue growth. Ability to translate client challenges into structured consulting solutions. Other Skills Strategic thinker with strong analytical and problem solving skills. Comfortable working in a fast paced, growth oriented consulting environment. Collaborative mindset with the ability to work across practice, delivery, and account teams. Contribution to Development of Practice Support practice management activities such as proposition or solution pertaining to London Market related processes. Development, community & communications, sales & operations management. Contribute to Insurance practice by thought provoking 'points of view'. Preferred Qualifications Degree in Business, Finance, Statistics or related field. Professional certifications (e.g., London Market related certifications, CII, PMI, PMP, Lean Six Sigma) are a plus. Experience working with global delivery models and offshore teams. Why Join Cognizant Opportunity to shape and grow a strategic portfolio in London Markets within a global consulting organisation. Work with leading insurers on high impact transformation programmes. Access to Cognizant's global ecosystem of technology, digital, and industry experts. A culture that values innovation, collaboration, and continuous learning. Location London, UK.
Get Staffed Online Recruitment Limited
Woking, Surrey
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Apr 02, 2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Head of Data Management & Reporting Permanent, Full Time £77,258 - £90,892 per annum Location: Chelmsford Working Style: Anywhere worker Ref: 22158 We're recruiting an experienced and forward thinking leader to take on the role of Head of Data Management and Reporting. This is a high impact position at the centre of how the Council uses data to shape strategy, improve services, and deliver better outcomes for communities across Essex. In this strategically important role, you will lead the development of a modern, reliable, and high quality data environment that supports confident, evidence based decision making at every level of the organisation. We are seeking someone with proven experience working within data teams and modern data platforms, and who is confident navigating future organisational and technical challenges, including those arising from Local Government Reorganisation (LGR). You will set the direction for data governance, reporting standards, and engineering capability, ensuring that insight is accurate, accessible, and aligned to the Council's priorities. You will head a talented team of data engineers, analysts, and reporting specialists, creating a culture that values quality, innovation, and continuous improvement. Working collaboratively across the organisation, you will drive the delivery of scalable data platforms and reporting solutions that enable greater automation, improved efficiency, and enhanced analytical capability. This role requires a leader who can balance strategic vision with operational rigour. You will ensure data is managed responsibly and securely, maintaining full compliance with legal and regulatory standards while enabling the organisation to make better use of its data assets. Your leadership will directly contribute to Essex County Council's (ECC's) ambition to be a modern, data driven, digitally enabled council. For an accomplished data leader, this is a significant opportunity to influence change at scale, shape the future of ECC's data landscape, and support services that make a tangible difference to the lives of residents. To read more about our business area, please visit: Policy, Economy, Investment and Property Interviews are expected to take place for this role towards the end of April 2026 / beginning of May 2026 at County Hall, Chelmsford. Accountabilities In this role, you will provide strategic leadership to translate organisational priorities into effective, future-focused data and service delivery. You will work collaboratively across ECC and with external partners, maintaining strong relationships that support long-term planning and high-quality outcomes. Using evidence-based insight, you will identify and deliver improvements, implement innovative and commercially minded solutions, and ensure digital technologies are effectively used to enhance performance and customer experience. You will lead the development, governance, and optimisation of ECC's enterprise data architecture, ensuring secure, scalable and interoperable data systems, high-quality core datasets, and robust reporting capabilities that enable data-driven decision-making. You will champion self-service analytics, oversee advanced visualisation and reporting products, and drive automation to improve efficiency. As a senior leader, you will manage and develop a high-performing data and reporting team, promote equality and diversity in decision-making, ensure compliance with legislation and data standards, and maintain exemplary customer interactions. Targets and objectives will be set annually in line with the performance management framework. The Experience You Will Bring Educated to degree level in a relevant discipline (e.g., Data Engineering, Computer Science, Information Management, Business Intelligence, or a related field), or equivalent professional experience demonstrating deep expertise in enterprise data management and reporting. Evidence of sustained continuing professional development in data architecture, engineering, analytics, or business intelligence. Membership of a relevant professional body (e.g. British Computer Society, DAMA International, Chartered Institute for IT, or equivalent) is highly desirable, demonstrating commitment to professional standards and ethical data practice. Extensive experience in designing and managing scalable data architectures, including data warehouses, lakes, and integration platforms. Proven ability to align technical infrastructure with business needs and future growth. Strong track record in leading the development of reporting tools, dashboards, and analytical products that translate complex data into actionable insights for strategic and operational decision-making. Deep understanding of data governance principles, data stewardship, and quality assurance practices. Experience in embedding standards, policies, and controls that ensure consistency, reliability, and compliance across the organisation. Proven track record of leading Multidisciplinary teams comprising of data engineers, analysts, and reporting professionals. Skilled in building technical capability, fostering innovation, and promoting a culture of continuous improvement and data literacy. What's in it for you? Many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. Generous Time Off: Starting with 27 days of holiday, which increases with your length of service, plus 8 bank holidays and up to 4 paid volunteer days each year to give back to your community. Secure Your Future: Benefit from enrolment in the Local Government Pension Scheme (LGPS), ensuring your financial security for the future. Health and Wellbeing: We know that your wellbeing is essential. We are committed to providing an inclusive and supportive working environment for all employees. You will have access to our wellbeing portal, employee networks and more. Professional Growth: We cover the payment of professional fees for approved professions, supporting your career development. Work-Life Balance: Enjoy the flexibility of hybrid working arrangements, allowing you to balance work with your personal life. To apply, please click on the apply button. Closing date: 8 April 2026. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR ) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
Apr 02, 2026
Full time
Head of Data Management & Reporting Permanent, Full Time £77,258 - £90,892 per annum Location: Chelmsford Working Style: Anywhere worker Ref: 22158 We're recruiting an experienced and forward thinking leader to take on the role of Head of Data Management and Reporting. This is a high impact position at the centre of how the Council uses data to shape strategy, improve services, and deliver better outcomes for communities across Essex. In this strategically important role, you will lead the development of a modern, reliable, and high quality data environment that supports confident, evidence based decision making at every level of the organisation. We are seeking someone with proven experience working within data teams and modern data platforms, and who is confident navigating future organisational and technical challenges, including those arising from Local Government Reorganisation (LGR). You will set the direction for data governance, reporting standards, and engineering capability, ensuring that insight is accurate, accessible, and aligned to the Council's priorities. You will head a talented team of data engineers, analysts, and reporting specialists, creating a culture that values quality, innovation, and continuous improvement. Working collaboratively across the organisation, you will drive the delivery of scalable data platforms and reporting solutions that enable greater automation, improved efficiency, and enhanced analytical capability. This role requires a leader who can balance strategic vision with operational rigour. You will ensure data is managed responsibly and securely, maintaining full compliance with legal and regulatory standards while enabling the organisation to make better use of its data assets. Your leadership will directly contribute to Essex County Council's (ECC's) ambition to be a modern, data driven, digitally enabled council. For an accomplished data leader, this is a significant opportunity to influence change at scale, shape the future of ECC's data landscape, and support services that make a tangible difference to the lives of residents. To read more about our business area, please visit: Policy, Economy, Investment and Property Interviews are expected to take place for this role towards the end of April 2026 / beginning of May 2026 at County Hall, Chelmsford. Accountabilities In this role, you will provide strategic leadership to translate organisational priorities into effective, future-focused data and service delivery. You will work collaboratively across ECC and with external partners, maintaining strong relationships that support long-term planning and high-quality outcomes. Using evidence-based insight, you will identify and deliver improvements, implement innovative and commercially minded solutions, and ensure digital technologies are effectively used to enhance performance and customer experience. You will lead the development, governance, and optimisation of ECC's enterprise data architecture, ensuring secure, scalable and interoperable data systems, high-quality core datasets, and robust reporting capabilities that enable data-driven decision-making. You will champion self-service analytics, oversee advanced visualisation and reporting products, and drive automation to improve efficiency. As a senior leader, you will manage and develop a high-performing data and reporting team, promote equality and diversity in decision-making, ensure compliance with legislation and data standards, and maintain exemplary customer interactions. Targets and objectives will be set annually in line with the performance management framework. The Experience You Will Bring Educated to degree level in a relevant discipline (e.g., Data Engineering, Computer Science, Information Management, Business Intelligence, or a related field), or equivalent professional experience demonstrating deep expertise in enterprise data management and reporting. Evidence of sustained continuing professional development in data architecture, engineering, analytics, or business intelligence. Membership of a relevant professional body (e.g. British Computer Society, DAMA International, Chartered Institute for IT, or equivalent) is highly desirable, demonstrating commitment to professional standards and ethical data practice. Extensive experience in designing and managing scalable data architectures, including data warehouses, lakes, and integration platforms. Proven ability to align technical infrastructure with business needs and future growth. Strong track record in leading the development of reporting tools, dashboards, and analytical products that translate complex data into actionable insights for strategic and operational decision-making. Deep understanding of data governance principles, data stewardship, and quality assurance practices. Experience in embedding standards, policies, and controls that ensure consistency, reliability, and compliance across the organisation. Proven track record of leading Multidisciplinary teams comprising of data engineers, analysts, and reporting professionals. Skilled in building technical capability, fostering innovation, and promoting a culture of continuous improvement and data literacy. What's in it for you? Many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. Generous Time Off: Starting with 27 days of holiday, which increases with your length of service, plus 8 bank holidays and up to 4 paid volunteer days each year to give back to your community. Secure Your Future: Benefit from enrolment in the Local Government Pension Scheme (LGPS), ensuring your financial security for the future. Health and Wellbeing: We know that your wellbeing is essential. We are committed to providing an inclusive and supportive working environment for all employees. You will have access to our wellbeing portal, employee networks and more. Professional Growth: We cover the payment of professional fees for approved professions, supporting your career development. Work-Life Balance: Enjoy the flexibility of hybrid working arrangements, allowing you to balance work with your personal life. To apply, please click on the apply button. Closing date: 8 April 2026. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR ) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
Elevation Recruitment Group
Goole, North Humberside
Interim Finance AnalystGooleHybrid working 3-6 Month Day Rate - DOE Elevation Recruitment Group are delighted to be working exclusively with a growing business based in Goole who are looking to bring in an Interim Finance Analyst to support the finance team during a busy and exciting period for the business. Key Responsibilities: Act as finance lead on system implementation, ensuring outputs meet finance needs Translate finance requirements into system design and functionality Support data migration and ensure accuracy of financial data Lead UAT testing and resolve issues impacting finance processes Ensure reporting aligns with management and statutory requirements Develop Power BI dashboards to enhance reporting and insight Improve finance processes through systems and automation Support stakeholder training and adoption of new processes Key Skills: Strong finance background with understanding of core processes and reporting Experience supporting system implementations and UAT Strong ERP and systems knowledge Advanced Power BI and Excel skills Strong data analysis and attention to detail
Apr 01, 2026
Seasonal
Interim Finance AnalystGooleHybrid working 3-6 Month Day Rate - DOE Elevation Recruitment Group are delighted to be working exclusively with a growing business based in Goole who are looking to bring in an Interim Finance Analyst to support the finance team during a busy and exciting period for the business. Key Responsibilities: Act as finance lead on system implementation, ensuring outputs meet finance needs Translate finance requirements into system design and functionality Support data migration and ensure accuracy of financial data Lead UAT testing and resolve issues impacting finance processes Ensure reporting aligns with management and statutory requirements Develop Power BI dashboards to enhance reporting and insight Improve finance processes through systems and automation Support stakeholder training and adoption of new processes Key Skills: Strong finance background with understanding of core processes and reporting Experience supporting system implementations and UAT Strong ERP and systems knowledge Advanced Power BI and Excel skills Strong data analysis and attention to detail
Applications Operations Analyst - LondonPermanent Hybrid Working Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system maintenance, patching, and upgrades in line with change management procedures Monitor application health and performance, proactively resolving issues Manage user access controls and support security audits Respond to incidents and service requests within SLA targets Support application deployments, integrations, and configuration changes Maintain documentation, runbooks, and support knowledge base articles Identify opportunities for automation and process optimisation Track and report on KPIs, system uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Apr 01, 2026
Full time
Applications Operations Analyst - LondonPermanent Hybrid Working Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system maintenance, patching, and upgrades in line with change management procedures Monitor application health and performance, proactively resolving issues Manage user access controls and support security audits Respond to incidents and service requests within SLA targets Support application deployments, integrations, and configuration changes Maintain documentation, runbooks, and support knowledge base articles Identify opportunities for automation and process optimisation Track and report on KPIs, system uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Finance Business Systems Analyst London or York Full time 12 month fixed term contract Immediate start or short notice preferred Ready to make an impact from day one? If you enjoy solving problems, improving systems and working at pace, this role offers the chance to shape how Finance operates through technology. We're looking for a Finance Business Systems Analyst with strong Oracle Cloud EPM experience to drive system improvements, support critical finance processes and act as the bridge between Finance and IT. What you will be doing: You'll play a key role in supporting and enhancing core finance systems with a focus on Oracle Cloud EPM tools. Support planning processes including forecast, budget and long range planning Support group consolidation activities and month end close processes Manage finance system processes including reconciliations, master data and change requests Monitor and improve system performance, hierarchies and user experience Own and manage tickets, enhancements and system changes Gather business requirements and translate them into effective system solutions Support updates, testing, documentation and continuous improvement initiatives Develop reporting and support users with Oracle reporting tools and Smart View Deliver high quality system changes aligned to the finance roadmap Act as the link between business needs and technical delivery What we're looking for: Strong experience with Oracle Cloud EPM solutions is essential Experience across planning, consolidation, reconciliation or related modules is highly desirable Previous experience working within or closely with a Finance function Strong understanding of financial processes and accounting principles Experience using Power BI for analysis and reporting across large data sets Excellent analytical, problem solving and communication skills Ability to manage multiple priorities in a fast paced environment A proactive mindset with a focus on continuous improvement Why apply: High impact role within a critical Finance transformation environment Opportunity to work across Finance and IT with senior stakeholders Exposure to modern finance systems and automation tools Flexible hybrid working model (2 days per week in the office) Strong likelihood of contract extension Bonus & generous benefits on offer If you're immediately available or coming to the end of a contract and ready for your next challenge, this is a great opportunity to step into a visible and impactful role.
Apr 01, 2026
Contractor
Finance Business Systems Analyst London or York Full time 12 month fixed term contract Immediate start or short notice preferred Ready to make an impact from day one? If you enjoy solving problems, improving systems and working at pace, this role offers the chance to shape how Finance operates through technology. We're looking for a Finance Business Systems Analyst with strong Oracle Cloud EPM experience to drive system improvements, support critical finance processes and act as the bridge between Finance and IT. What you will be doing: You'll play a key role in supporting and enhancing core finance systems with a focus on Oracle Cloud EPM tools. Support planning processes including forecast, budget and long range planning Support group consolidation activities and month end close processes Manage finance system processes including reconciliations, master data and change requests Monitor and improve system performance, hierarchies and user experience Own and manage tickets, enhancements and system changes Gather business requirements and translate them into effective system solutions Support updates, testing, documentation and continuous improvement initiatives Develop reporting and support users with Oracle reporting tools and Smart View Deliver high quality system changes aligned to the finance roadmap Act as the link between business needs and technical delivery What we're looking for: Strong experience with Oracle Cloud EPM solutions is essential Experience across planning, consolidation, reconciliation or related modules is highly desirable Previous experience working within or closely with a Finance function Strong understanding of financial processes and accounting principles Experience using Power BI for analysis and reporting across large data sets Excellent analytical, problem solving and communication skills Ability to manage multiple priorities in a fast paced environment A proactive mindset with a focus on continuous improvement Why apply: High impact role within a critical Finance transformation environment Opportunity to work across Finance and IT with senior stakeholders Exposure to modern finance systems and automation tools Flexible hybrid working model (2 days per week in the office) Strong likelihood of contract extension Bonus & generous benefits on offer If you're immediately available or coming to the end of a contract and ready for your next challenge, this is a great opportunity to step into a visible and impactful role.